Mercury MERCURY TRUCK problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
6 owner complaints analyzed
0 distinct recall campaigns
57,550 mi median reported failure mileage
Scope: 1993 to 2000 model years. Data updated: . 2 complaints include usable failure mileage. View data status.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Owner-reported patterns
Most common problems
Electrical System is the most frequently named component, appearing in 2 of 6 complaints (33.3%). A complaint can name multiple components.
Recurring terms in complaint narratives
Topic
Matching reports
Share of complaints
Steering behavior
1
16.7%
Fuel system concerns
1
16.7%
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
Under 25,000
0
25,000 to 49,999
0
50,000 to 74,999
2
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
Category
Count
Under 25,000
0
25,000 to 49,999
0
50,000 to 74,999
2
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 2; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
50,000 to 74,999 miles has the most reports with usable mileage (2). 4 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
2000
2
2002
1
2005
3
Complaints over time data
Category
Count
2000
2
2002
1
2005
3
2000: 2; 2002: 1; 2005: 3
Pattern summary
Electrical System leads the component reports. Steering behavior appears in 1 complaint narratives. Fuel system concerns appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
THE LIGHTED DIGTAL DISPLAY FOR THE RADIO STATIONS DOES NOT STAY LIT, SOMETIMES IT DOESN'T COME ON FOR DAYS. SOMETIMES WHEN THE LEFT TURN SIGNAL IS EGAGED SMOKE RISES FROM THE STEERING COLUMN.*AK
2000 MERCURY MOUNTAINEER, IN DECEMBER IT BECAME VERY COLD AND I WAS HAVING TROUBLE STARTING MY CAR, IT WOULD DIE CONSTANTLY. I WOULD HAVE TO SIT IN THE CAR DEPRESSING THE GAS PEDAL IN ORDER TO KEEP IT RUNNING. I TOOK IT TO THE SHOP FOR A TUNE UP. I GOT IT BACK AND THE PROBLEMS CONTINUED. I RETURNED IT TO THE SHOP AND THEY RAN SOME TESTS AND FOUND A PART THEY THOUGHT WAS BAD AND REPLACED IT. ONCE AGAIN I GOT THE CAR BACK AND HAD THE SAME PROBLEMS. EACH TIME IT WOULD TRIGGER THE CHECK ENGINE LIGHT TO COME ON AND STAY ON. I TOOK IT BACK TO…
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
6 unique complaints in this selection. Analysis snapshot: 2026-10-01.
33.3%Usable mileage2 / 6 records
100.0%Valid incident date6 / 6 records
100.0%Valid filing date6 / 6 records
100.0%Ordered incident and filing dates6 / 6 records
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
Component complaint heatmap
Component
1993
1995
2000
Electrical System
00.0%
No examples available for this selection.
00.0%
No examples available for this selection.
250.0%ODI 10111853 · 60,000 mi
I OWN(ED) A 2000 MERCURY MOUNTAINEER, 8 CYLINDER, WHICH I HAVE OWNED SINCE IT WAS NEW. THE CAR HAS BEEN METICULOUSLY MAINTAINED AND HAS NEVER BEEN INVOLVED IN AN ACCIDENT. I WAS DRIVING THE CAR TODAY (FOR ABOUT 15 MINUTES). AS I WAS SITTING IN LINE AT THE DRIVE-THRU AT A LOCAL BANK, SMOKE STARTED COMING FROM UNDER THE HOOD. I THOUGHT MAYBE IT WAS OVERHEATING (ALTHOUGH THERE WAS NO REASON IT SHOULD). WITHIN SECONDS PEOPLE STARTED SCREAMING AT ME TO GET OUT OF THE CAR BECAUSE THERE WERE FLAMES SHOOTING OUT FROM THE WHEEL WELLS. I PULLED OUT…
PE00 020; CONSUMER WAS TRAVELING ABOUT 65MPH ON HIGHWAY AND HEARD A NOISE. SHE WAS ABLE TO CONTROL VEHICLE, AND PULLED OVER TO THE SHOULDERS. FRONT DRIVER'S SIDE TIRE TREAD SEPARATED. TIRES WERE FIRESTONE, WILDERNESS#AT P235/75R15 AND DOT # 8XHLIPY309. THERE WERE NO INJURIES. *AK THE TIRES ARE NOT ON RECALL. *YH
WHILE TRAVELING ON HIGHWAY AND WITHOUT PRIOR WARNING.SMOKE WAS COMING INSIDE AND FROM UNDERNEATH OF VEHICLE. VEHICLE CAUGHT ON FIRE . DEALERSHIP WAS AWARE OF PROBLEM.*AK
2000 MERCURY MOUNTAINEER, IN DECEMBER IT BECAME VERY COLD AND I WAS HAVING TROUBLE STARTING MY CAR, IT WOULD DIE CONSTANTLY. I WOULD HAVE TO SIT IN THE CAR DEPRESSING THE GAS PEDAL IN ORDER TO KEEP IT RUNNING. I TOOK IT TO THE SHOP FOR A TUNE UP. I GOT IT BACK AND THE PROBLEMS CONTINUED. I RETURNED IT TO THE SHOP AND THEY RAN SOME TESTS AND FOUND A PART THEY THOUGHT WAS BAD AND REPLACED IT. ONCE AGAIN I GOT THE CAR BACK AND HAD THE SAME PROBLEMS. EACH TIME IT WOULD TRIGGER THE CHECK ENGINE LIGHT TO COME ON AND STAY ON. I TOOK IT BACK TO…
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
Component failure mileage distribution
Component
Mileage range (25th–75th percentile)
Median
Usable records
Examples
Electrical System
Too few reports for a range
60,000 mi
1 (sparse)
ODI 10111853 · 60,000 mi
I OWN(ED) A 2000 MERCURY MOUNTAINEER, 8 CYLINDER, WHICH I HAVE OWNED SINCE IT WAS NEW. THE CAR HAS BEEN METICULOUSLY MAINTAINED AND HAS NEVER BEEN INVOLVED IN AN ACCIDENT. I WAS DRIVING THE CAR TODAY (FOR ABOUT 15 MINUTES). AS I WAS SITTING IN LINE AT THE DRIVE-THRU AT A LOCAL BANK, SMOKE STARTED COMING FROM UNDER THE HOOD. I THOUGHT MAYBE IT WAS OVERHEATING (ALTHOUGH THERE WAS NO REASON IT SHOULD). WITHIN SECONDS PEOPLE STARTED SCREAMING AT ME TO GET OUT OF THE CAR BECAUSE THERE WERE FLAMES SHOOTING OUT FROM THE WHEEL WELLS. I PULLED OUT…
2000 MERCURY MOUNTAINEER, IN DECEMBER IT BECAME VERY COLD AND I WAS HAVING TROUBLE STARTING MY CAR, IT WOULD DIE CONSTANTLY. I WOULD HAVE TO SIT IN THE CAR DEPRESSING THE GAS PEDAL IN ORDER TO KEEP IT RUNNING. I TOOK IT TO THE SHOP FOR A TUNE UP. I GOT IT BACK AND THE PROBLEMS CONTINUED. I RETURNED IT TO THE SHOP AND THEY RAN SOME TESTS AND FOUND A PART THEY THOUGHT WAS BAD AND REPLACED IT. ONCE AGAIN I GOT THE CAR BACK AND HAD THE SAME PROBLEMS. EACH TIME IT WOULD TRIGGER THE CHECK ENGINE LIGHT TO COME ON AND STAY ON. I TOOK IT BACK TO…
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
Month
Complaints
Campaigns announced
Examples
2024-11
0
None
No examples available for this selection.
2024-12
0
None
No examples available for this selection.
2025-01
0
None
No examples available for this selection.
2025-02
0
None
No examples available for this selection.
2025-03
0
None
No examples available for this selection.
2025-04
0
None
No examples available for this selection.
2025-05
0
None
No examples available for this selection.
2025-06
0
None
No examples available for this selection.
2025-07
0
None
No examples available for this selection.
2025-08
0
None
No examples available for this selection.
2025-09
0
None
No examples available for this selection.
2025-10
0
None
No examples available for this selection.
2025-11
0
None
No examples available for this selection.
2025-12
0
None
No examples available for this selection.
2026-01
0
None
No examples available for this selection.
2026-02
0
None
No examples available for this selection.
2026-03
0
None
No examples available for this selection.
2026-04
0
None
No examples available for this selection.
2026-05
0
None
No examples available for this selection.
2026-06
0
None
No examples available for this selection.
2026-07
0
None
No examples available for this selection.
2026-08
0
None
No examples available for this selection.
2026-09
0
None
No examples available for this selection.
2026-10 (partial)
0
None
No examples available for this selection.
Emerging complaint spikes
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
1995: 0 complaints · 2000: 1 complaints
Equal observation windows
Model year
Through age 0
Through age 1
Through age 2
1995
0
0
0
2000
1
1
1
Date coverage across each selected cohort
Date basis for all complaints in selected model years
Year
Incident dates used
Filing date fallbacks
Excluded dates
1995
1
0
0
2000
4
0
0
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
Component co-occurrence matrix
Component
Electrical System
Tires:Tread/Belt
Electrical System:Wiring:Front Underhood
Fuel System, Other
Electrical System
—
0
0
0
Tires:Tread/Belt
0
—
0
0
Electrical System:Wiring:Front Underhood
0
0
—
0
Fuel System, Other
0
0
0
—
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
1 patterns with matching reports.
Warning lights and dashboard alerts
1 mentions · 16.7% of complaints
Median mileage: 55,100 mi (1 usable records).
ODI 10107921 · 55,100 mi
2000 MERCURY MOUNTAINEER, IN DECEMBER IT BECAME VERY COLD AND I WAS HAVING TROUBLE STARTING MY CAR, IT WOULD DIE CONSTANTLY. I WOULD HAVE TO SIT IN THE CAR DEPRESSING THE GAS PEDAL IN ORDER TO KEEP IT RUNNING. I TOOK IT TO THE SHOP FOR A TUNE UP. I GOT IT BACK AND THE PROBLEMS CONTINUED. I RETURNED IT TO THE SHOP AND THEY RAN SOME TESTS AND FOUND A PART THEY THOUGHT WAS BAD AND REPLACED IT. ONCE AGAIN I GOT THE CAR BACK AND HAD THE SAME PROBLEMS. EACH TIME IT WOULD TRIGGER THE CHECK ENGINE LIGHT TO COME ON AND STAY ON. I TOOK IT BACK TO…