U.S. public vehicle records

Mercury MILAN brakes problems

710 complaint narratives mention brakes terms.

Key facts

2,518 owner complaints analyzed

13 distinct recall campaigns

71,000 mi median reported failure mileage

Scope: 2006 to 2011 model years. Data updated: 2026-09-30 (September 30, 2026). 1,663 complaints include usable failure mileage. View data status.

Braking behavior evidence

710 of 2,518 complaints match this topic (28.2%). The keyword filter can include complaints that mention a transmission without reporting its failure. View matching rules.

Owner report 10322625 · 2010-03-29 (March 29, 2010)

THE VEHICLE IS A 2006 4DR MERCURY MILAN. WHILE I ACCELERATE THERE IS A THUMPING SOUND WHICH MAKES THE VEHICLE JUMP. WHILE APPLYING THE BRAKES AT TIMES THERE IS A THUMP/JERK OF THE VEHICLE WHILE APPLYING THE BRAKES.

Owner-reported narrative. Look up ODI 10322625 at NHTSA ↗

Owner report 10448897 · 2012-02-22 (February 22, 2012)

I HAD TO REPLACE THE BRAKE BOOSTER,CV BOOTS, MASTER CYLINDER ROTORS AND BRAKES. ALL TO THE TUNE OF 2,000. I HAD NO WARNING. NO LIGHTS IN THE DASH CAME ON OR ANYTHING. I WAS GOING DOWN A HILL AND ALL OF A SUDDEN THERE WERE NO BRAKES. I HAVE HAD CARS AND DROVE THEM FOR OVER 200,000 MILES AND I HAVE NEVER HAD TO REPLACE ALL THIS STUFF ON A CAR. THIS MERCURY HAS COST ME SO MUCH MONEY. ITS NOT LIKE ITS A MERCEDES OR BMW. NOTHING ON THIS CAR IS CHEAP TO GET FIXED. I HAVE REPLACED THE BRAKES OVER 20 TIMES AND THE CAR IS ONLY 6 YEARS OLD. I SEE WHY THE…

Owner-reported narrative. 120,000 miles reported. Look up ODI 10448897 at NHTSA ↗

Owner report 10668384 · 2014-12-26 (December 26, 2014)

TL* THE CONTACT OWNS A 2006 MERCURY MILAN. THE CONTACT STATED THAT THE VEHICLE HESITATED TO START. THE CONTACT ALSO MENTIONED THAT THE VEHICLE INDEPENDENTLY SURGED FORWARD WHEN DEPRESSING THE BRAKE PEDAL AND EXCESSIVE FORCE WAS REQUIRED. IN ADDITION, THE CONTACT MENTIONED THAT THE ACCELERATOR PEDAL WAS DEPRESSED REPEATEDLY BUT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE A TUNE UP WAS PERFORMED BUT THE FAILURE RECURRED. ON ANOTHER OCCASION, THE CONTACT STATED THAT WHILE REVERSING AT 5 MPH, THE VEHICLE FAILED TO ACCE…

Owner-reported narrative. 99,000 miles reported. Look up ODI 10668384 at NHTSA ↗

Owner report 10937865 · 2016-12-28 (December 28, 2016)

TL* THE CONTACT OWNS A 2006 MERCURY MILAN. WHILE ATTEMPTING TO STOP THE VEHICLE BY DEPRESSING THE BRAKE PEDAL, THE BRAKE PEDAL TRAVELED ALL THE WAY TO THE FLOOR. THE CONTACT MENTIONED THAT THE BRAKE PEDAL WAS VERY SOFT WHEN ATTEMPTING TO BRAKE ON AN UNEVEN ROAD OR WHEN BRAKING ABRUPTLY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC ON SEVERAL OCCASIONS WHERE THE BRAKES WERE REPLACED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE.…

Owner-reported narrative. 100,000 miles reported. Look up ODI 10937865 at NHTSA ↗

Owner report 10938712 · 2016-12-30 (December 30, 2016)

TL* THE CONTACT OWNS A 2006 MERCURY MILAN. WHILE DRIVING APPROXIMATELY 55 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOOR WHEN IT WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE FAILURE OCCURRED FOR APPROXIMATELY TWO YEARS, BUT THE VEHICLE WOULD EVENTUALLY STOP. THE LAST FAILURE WAS THE WORST OF THEM ALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Owner-reported narrative. 100,000 miles reported. Look up ODI 10938712 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

2,518 unique complaints in this selection. Analysis snapshot: 2026-09-30.

66.0%Usable mileage1,663 / 2,518 records

100.0%Valid incident date2,518 / 2,518 records

100.0%Valid filing date2,518 / 2,518 records

100.0%Ordered incident and filing dates2,518 / 2,518 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2006	2007	2008	2009	2010	2011
Air Bags	12859.8% ODI 10887365 · 89,000 mi TL* THE CONTACT OWNS A 2006 MERCURY MILAN. WHILE DRIVING APPROXIMATELY 40 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT AND REAR PASSENGER DOORS OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE FRONT SEAT PASSENGER SUSTAINED INJURIES TO THE RIGHT ARM THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000. UPDATED 09/29/16LJ CN Look up ODI 10887365 at NHTSA ↗	23053.0% ODI 10360581 LESS THAN 30000, MILES AIR CONDITIONING WENT OUT AND WAS CHARGED TO REPAIR IT, AIR BAG SENSOR LIGHT COMES AND GOES BUT NEVER FIXED OR REPAIRED. WAS IN A 30 MILE A HOUR HEAD ACCIDENT, AND AIR BAGS NEVER DEPLOYED......DRIVER WINDOW MOTOR OUT 2 TIMES...BATTERY WENT OUT AFTER 2 YEARS AND WAS CHARGED 140 TO REPLACE A 80 DOLLAR BATTERY.... TRADE IT OFF NOW OR DEAL WITH THESE ISSUES! *TR Look up ODI 10360581 at NHTSA ↗	21046.6% ODI 10243995 · 100 mi INVOLVED IN A SERIOUS MOTOR VEHICLE CRASH ON 8/14/08 IN MY VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THIS WAS A SIDE, ALMOST T-BONE IMPACT, AND THE CURTAIN/SIDE AIR BAGS DID NOT DEPLOY. AS A RESULT I HAD GLASS LACERATIONS AND MY HEAD HIT THE DRIVER'S WINDOW, SMASHING IT AND CAUSING INJURY TO MY HEAD. *TR Look up ODI 10243995 at NHTSA ↗	8537.6% ODI 10430031 · 58,000 mi TL* THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT WAS DRIVING 30 MPH AND CRASHED HEAD-ON INTO A UTILITY POLE, BUT THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS INJURED AND A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE DEFECT. THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGE WAS 58,000. THE VIN WAS UNAVAILABLE. Look up ODI 10430031 at NHTSA ↗	10510.5% ODI 10584789 · 71,202 mi I HAVE MERCURY MILAN AND I HAD AN ACCIDENT. A CAR WAS TURNING AND TURNED IN FRONT OF ME I SWERVED AND HIT THE CAR THAT WAS TURNING A STOP SIGN, STREET SIGN, AND A TREE. THE AIR BAGS DID NOT DEPLOY. THE CAR WAS TOTALED. *TR Look up ODI 10584789 at NHTSA ↗	178.9% ODI 10928804 TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCURY MILAN. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/25/17LJ UPDATED 7/12/18JB Look up ODI 10928804 at NHTSA ↗
Service Brakes	136.1% ODI 10937865 · 100,000 mi TL* THE CONTACT OWNS A 2006 MERCURY MILAN. WHILE ATTEMPTING TO STOP THE VEHICLE BY DEPRESSING THE BRAKE PEDAL, THE BRAKE PEDAL TRAVELED ALL THE WAY TO THE FLOOR. THE CONTACT MENTIONED THAT THE BRAKE PEDAL WAS VERY SOFT WHEN ATTEMPTING TO BRAKE ON AN UNEVEN ROAD OR WHEN BRAKING ABRUPTLY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC ON SEVERAL OCCASIONS WHERE THE BRAKES WERE REPLACED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE.… Look up ODI 10937865 at NHTSA ↗	11326.0% ODI 10469486 · 67,000 mi TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT STATED THAT THE BRAKES FAILED WHILE EXITING THE HIGHWAY AT 55 MPH. THE CONTACT DROVE OVER AN UNEVEN ROAD SURFACE AND AS THE BRAKES WERE DEPRESSED, THE BRAKE PEDAL RELEASED TO THE FLOORBOARD. THE CONTACT HAD TO USE THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE CONTACT DID NOT LOCATE A BRAKE FLUID LEAK OF ANY KIND. IN ADDITION, THERE WAS NO WARNING OF THE FAILURE. THE VEHICLE WAS TOWED TO THE DEALER BUT WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WAS 67,000. Look up ODI 10469486 at NHTSA ↗	17839.5% ODI 10467597 · 100,600 mi TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING 40 MPH ON A WET ROAD AND ATTEMPTING TO BRAKE, THE BRAKES FAILED TO RESPOND. THE VEHICLE SLID IN THE ROAD UNTIL IT CAME TO A REST. THE VEHICLE WAS TOWED TO A REPAIR SHOP WHERE THE CONTACT WAS ADVISED THAT THE MASTER CYLINDER WAS DEFECTIVE. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO DEALER WHERE THE MASTER CYLINDER WAS FOUND DEFECTIVE A SECOND TIME. THE CURRENT MILEAGE WAS 103,000. THE FAILURE MILEAGE WAS 100,600. Look up ODI 10467597 at NHTSA ↗	9943.8% ODI 10480952 · 87,000 mi TL* THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH AND APPROACHING A TRAFFIC STOP. THE BRAKE WAS DEPRESSED WHEN THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD ERRONEOUSLY. THE VEHICLE CAME TO A STOP AFTER THE BRAKES WERE APPLIED REPEATEDLY. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT AUTO MECHANIC WHO WAS UNABLE TO DUPLICATE THE PROBLEM. THE BRAKE MALFUNCTION RECURRED. THE CONTACT PLANNED TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER FOR FURTHER DIAGNOSIS. THE MANUFACTURER WAS NOT NOT… Look up ODI 10480952 at NHTSA ↗	939.3% ODI 10466292 · 37,000 mi I HAVE HAD THE MILAN 2010 INTO FORD 6 TIMES BECAUSE THE ENGINE LOST ALL POWER WITHOUT WARNING:NO LIGHTS;BRAKES;STEERING. I HAVE WITNESSES. IT HAS HAPPENED IN ALL TYPES OF CONDITIONS: STOP AND GO TRAFFIC; MERGING ONTO A FREEWAY. THE LAST TIME BLACK SMOKE CAME FROM UNDER THE HOOD. THE CAR WAS IN THE SHOP FOR 6 WEEKS. A WEEK AFTER IT WAS SO CALLED "REPAIRED" THE PROBLEM OCCURRED AGAIN. I STARTED A "LEMON LAW" COMPLAINT IN MARCH 2012. MY MOTHER BECAME FATALLY ILL AND DIED AND I COULD NOT COMPLETE THE CLAIM. JUNE 15, 2012 I WAS PULLING IN… Look up ODI 10466292 at NHTSA ↗	105.2% ODI 10594792 · 42,000 mi WAS STOPPED BY A POLICEMAN BECAUSE HE SAID MY RIGHT TAILLIGHT WAS GOING CRAZY, BLINKING, ACTING WRONG FOR A BRAKING PROCESS. I HAD NO INDICATION THAT MY RIGHT TAIL LIGHT DID NOT WORK AND ALSO THAT MY RIGHT SIGNAL LIGHT DID NOT WORK. THERE IS NO INDICATION THAT THE BLINKER WAS NOT WORKING. PRIOR TO BEING STOPPED BY THE POLICEMAN, I HAD A DRIVER SHAKE THEIR HEAD AT ME WHEN I WAS TRYING TO CHANGE LANES TO A RIGHT LANE AND SHE WOULD NOT LET ME IN TO EXIT RIGHT. I DID NOT KNOW THAT THE RIGHT SIGNAL WAS NOT WORKING. THIS IS AN EXTREMELY UNSAFE… Look up ODI 10594792 at NHTSA ↗
Steering	31.4% ODI 10302533 · 78,000 mi KEY WONT COME OUT OF IGNITION AND CAR NOT ENTIRELY IN PARK*CW Look up ODI 10302533 at NHTSA ↗	30.7% ODI 10378628 · 53,000 mi TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT STATED THAT WHILE ENTERING A PARKING SPACE, THE POWER STEERING FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE EXHIBITED A BURNING RUBBER ODOR WHEN THE FAILURE OCCURRED. THE STEERING WHEEL BECAME INCREASINGLY STIFF AND THERE WAS A LOUD, ABNORMAL NOISE FROM THE ENGINE. THE VEHICLE THEN ABNORMALLY ACCELERATED. THE CONTACT WAS UNABLE TO CONTROL THE VEHICLE WITHOUT STEERING AND CRASHED INTO A TREE. THE CONTACT WAS UNINJURED. A POLICE REPORT WAS AVAILABLE. SHE THEN ATTEMPTED TO POWER… Look up ODI 10378628 at NHTSA ↗	51.1% ODI 10299117 · 25,000 mi TL*THE CONTACT OWNS A 2008 MERCURY MILAN. WHILE DRIVING APPROXIMATELY 25 MPH WHENEVER IT SNOWS, THE SNOW GETS CAUGHT INSIDE THE WHEELS. THE VEHICLE WAS OFF BALANCE WHICH CAUSED IT TO SHAKE AND IT BECAME DIFFICULT TO CONTROL THE STEERING WHEEL. THE CONTACT TOOK THE VEHICLE TO THE DEALER; HOWEVER, THE DEALER HAS NOT DIAGNOSED THE FAILURE. THE FAILURE HAS OCCURRED FOR TWO YEARS AND IT HAS BECOME PROGRESSIVELY WORSE. THE CONTACT IS CONCERNED THAT A CRASH COULD OCCUR. THE FAILURE MILEAGE WAS 25,000. Look up ODI 10299117 at NHTSA ↗	00.0% No examples available for this selection.	24524.5% ODI 10466292 · 37,000 mi I HAVE HAD THE MILAN 2010 INTO FORD 6 TIMES BECAUSE THE ENGINE LOST ALL POWER WITHOUT WARNING:NO LIGHTS;BRAKES;STEERING. I HAVE WITNESSES. IT HAS HAPPENED IN ALL TYPES OF CONDITIONS: STOP AND GO TRAFFIC; MERGING ONTO A FREEWAY. THE LAST TIME BLACK SMOKE CAME FROM UNDER THE HOOD. THE CAR WAS IN THE SHOP FOR 6 WEEKS. A WEEK AFTER IT WAS SO CALLED "REPAIRED" THE PROBLEM OCCURRED AGAIN. I STARTED A "LEMON LAW" COMPLAINT IN MARCH 2012. MY MOTHER BECAME FATALLY ILL AND DIED AND I COULD NOT COMPLETE THE CLAIM. JUNE 15, 2012 I WAS PULLING IN… Look up ODI 10466292 at NHTSA ↗	7639.8% ODI 10547182 · 50,000 mi TL* THE CONTACT OWNS A 2011 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE POWER STEERING FAILED AND THE SERVICE POWER STEERING NOW WARNING MESSAGE DISPLAYED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 50,000. Look up ODI 10547182 at NHTSA ↗
Vehicle Speed Control	104.7% ODI 10520409 · 111,400 mi WE WERE GOING UP A HILL ON THE INTERSTATE AT 70MPH WHEN THE ENGINE SUDDENLY LOST POWER. I'M TOLD IT WENT INTO LIMP MODE. THERE HAD BEEN NO WARNING OF A PROBLEM. *TR Look up ODI 10520409 at NHTSA ↗	184.1% ODI 10334240 · 8,000 mi TL*THE CONTACT OWNED A 2007 MERCURY MILAN. ON OCTOBER 13, 2007, WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO A VEHICLE. THE VEHICLE CONTINUED TO ACCELERATE ALTHOUGH THE CONTACTS FOOT WAS ON THE BRAKE PEDAL. THE VEHICLE CONTINUED TO ACCELERATE OVER THE MEDIAN CRASHING INTO ANOTHER VEHICLE. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL AGAINST THE MEDIAN, THE VEHICLE CAME TO A STOP. THE PASSENGERS NECK WAS BROKEN. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE CURRENT AND FAILURE MILEAGES WERE APP… Look up ODI 10334240 at NHTSA ↗	194.2% ODI 10214131 · 1,100 mi MY MERCURY MILAN IS LESS THAN A MONTH OLD. I WAS DRIVING ON A SECONDARY SURFACE ROAD. I ACCELERATED TO PASS ANOTHER CAR, SUDDENLY THE CAR BEGAN TO ACCELERATE ON ITS OWN. I APPLIED THE BRAKES THEY WOULDN'T WORK. I PULLED THE EMERGENCY BRAKE UP. IT WOULD NOT STOP THE CAR. I CONTINUED ACCELERATE. I WAS HEADING INTO HEAVER TRAFFIC. I WAS LUCKY ENOUGH TO PULL ON THE SHOULDER AND IN ORDER TO STOP THE CAR I HAD TO SHUT THE ENGINE OFF. I STARTED THE ENGINE NOW THAT I WAS IN PARK AND THE ENGINE RACED. I SHUT THE ENGINE OFF AGAIN. THIS TIME IT… Look up ODI 10214131 at NHTSA ↗	104.4% ODI 10451681 · 12,000 mi TL* THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH INTO A PARKING SPACE, THE BRAKE WAS ENGAGED WITH FORCE AND THE VEHICLE CONTINUED TO ACCELERATE OVER A CONCRETE PARKING BLOCK. THE VEHICLE CRASHED INTO A SET OF BUSHES AS A RESULT. THE CONTACT SUSTAINED NO PERSONAL INJURY. THE VEHICLE WAS THEN TAKEN TO A COLLISION CENTER AND REPAIRED FOR THE BODY DAMAGES. THE SAME FAILURE OCCURRED THREE TIMES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000. Look up ODI 10451681 at NHTSA ↗	17617.6% ODI 10324360 · 3,167 mi MY CAR SPED UP WHILE I HAD MY FOOT ON THE BRAKE I JUST GOT IT STOPPED BEFORE I HIT A TRUCK THE FIRST TIME. THE SECOND TIME I WAS PULLING INTO MY GARAGE TO PARK MY CAR WHEN IT SPED UP AND I TOOK THE CENTER SECTION BETWEEN MY DOORS BEFORE I GOT IT STOPPED. IT DONE $3299 TO THE GARAGE AND $2600 TO THE CAR. FORD CHECKED IT OUT FOR TWO HOURS AND COULD NOT FIND ANYTHING WRONG. *TR Look up ODI 10324360 at NHTSA ↗	2211.5% ODI 10462584 · 7,000 mi TL* THE CONTACT OWNS A 2011 MERCURY MILAN. THE CONTACT WAS DRIVING 10 MPH WHEN THE VEHICLE ACCELERATED ABNORMALLY AS HE DEPRESSED THE BRAKES AND SHIFTED INTO NEUTRAL. THE VEHICLE WAS TAKEN TO THE DEALER WHO RAN A DIAGNOSTIC TEST BUT COULD NOT DUPLICATE THE FAILURE. THE DEALER KEPT THE VEHICLE FOR TWO WEEKS WITH A FLIGHT RECORDER HOOKED TO THE ENGINE, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED WHO STATED HE HAS TO TAKE THE VEHICLE TO THE DEALER FOR THEM TO INSPECT THE FAILURE. THEY OFFERED NO OTHER ASSISTANCE. THE FA… Look up ODI 10462584 at NHTSA ↗
Power Train	209.3% ODI 10448897 · 120,000 mi I HAD TO REPLACE THE BRAKE BOOSTER,CV BOOTS, MASTER CYLINDER ROTORS AND BRAKES. ALL TO THE TUNE OF 2,000. I HAD NO WARNING. NO LIGHTS IN THE DASH CAME ON OR ANYTHING. I WAS GOING DOWN A HILL AND ALL OF A SUDDEN THERE WERE NO BRAKES. I HAVE HAD CARS AND DROVE THEM FOR OVER 200,000 MILES AND I HAVE NEVER HAD TO REPLACE ALL THIS STUFF ON A CAR. THIS MERCURY HAS COST ME SO MUCH MONEY. ITS NOT LIKE ITS A MERCEDES OR BMW. NOTHING ON THIS CAR IS CHEAP TO GET FIXED. I HAVE REPLACED THE BRAKES OVER 20 TIMES AND THE CAR IS ONLY 6 YEARS OLD. I SEE WHY THE… Look up ODI 10448897 at NHTSA ↗	184.1% ODI 10441940 · 39,252 mi CAR ALWAYS SHIFTED HARD AT 2500 RPM'S. BUT GOT PROGRESSIVELY WORSE. TOOK TO WAYNE LINCOLN MERCURY (WHERE I HAD PURCHASED THE CAR NEW) THEY TESTED THE CAR AND SAID NOTHING WAS WRONG. BROUGHT CAR BACK AT ABOUT 53,000 MILES WITH SAME COMPLAINT THEY SAID IT WAS A MOTOR MOUNT. HAD IT CHECKED AT LOCAL GARAGE THEY SAID MOTOR MOUNT WAS FINE.POWER TRAIN WARNING LIGHT CAME ON TRANS STARTED TO SLIP TRANS FLUID ALMOST BLACK.CAR HAD EXTENDED WARRANTY BUT DEALER REFUSED TO HONOR BECAUSE CAR DIDN'T HAVE 70,000 MILE SERVICING DONE. TOOK TO LOCAL TRANS SHOP… Look up ODI 10441940 at NHTSA ↗	153.3% ODI 10544835 · 97,000 mi I WAS DRIVING DOWN HIGHWAY 27 WHEN ALL OF A SUDDEN MY MILAN LOST ACCELERATION AND WOULD NOT KEEP CURRENT SPEED. I DRIFTED OVER TO THE SIDE OF THE ROAD WHEN IT TURNED OFF COMPLETELY. THE AC/RADIO/WINDOWS STILL WORKED BUT THE CAR WOULD NOT CRANK BACK UP. THE ENGINE FELT LIKE IT WAS SHAKING WHILE TRYING TO START IT BACK. AFTER ABOUT 5-10 MINUTES THE CAR STARTED RIGHT BACK UP AND HAD NO OTHER ISSUES UNTIL ABOUT 3 DAYS LATER. I THOUGHT IT MIGHT BE BAD GASOLINE SO I DID PURCHASE A FUEL CLEANER TO SEE IF THAT WOULD HELP. THE PROBLEM CAME BACK ANOTHER … Look up ODI 10544835 at NHTSA ↗	41.8% ODI 10453045 2009 MERCURY MILAN. CONSUMER STATES FRONT SUSPENSION FAILURE *TGW THE CONSUMER STATED THE PROBLEM WAS THE UPPER SUSPENSION ARMS ON THE VEHICLE. RIGHT AFTER THE VEHICLE WAS PURCHASED, BOTH UPPER CONTROL ARMS HAD TO BE REPLACED, BEFORE ALIGNMENT PROBLEMS COULD BE ADDRESSED. THE VEHICLE WAS TAKEN TO THE DEALER FOR UNRELATED PROBLEMS. HOWEVER, THE CONSUMER WAS INFORMED THAT WINDSHIELD WIPERS, TRANSMISSION FLUID AND NEW TIRES WERE NEEDED. SHORTLY AFTER THE VISIT TO THE DEALER, THE CONSUMER PURCHASED NEW TIRES FROM ANOTHER DEALERSHIP. THE DEALER I… Look up ODI 10453045 at NHTSA ↗	14514.5% ODI 10329659 · 2,800 mi UNINTENTIONAL ACCELERATION 2010 MERCURY MILAN HYBRID. *TR Look up ODI 10329659 at NHTSA ↗	3116.2% ODI 10479712 · 44,000 mi I WAS DRIVING AT ABOUT 70 MPH ON I-70, WHEN THE CAR LOST ALL ENGINE POWER, LIKE IT DIED, I WAS FORTUNATELY GETTING READY TO EXIT, AND WAS IN THE RIGHT LANE,SO COASTED THE CAR OFF TO THE SIDE. A WRENCH LIGHT CAME ON, HAD IT TOWED TO DEALER, WHO SO FAR CANNOT DUPLICATE IT OR GET A CODE FOR IT TO SHOW. HE WANTS TO KEEP IT AWHILE TO FIGURE IT OUT. I AM ADVANCE COMPLAINING SINCE I HAVE SEEN THIS PROBLEM ON HERE FOR ANOTHER MILAN, AND HAVE FOUND THE SAME COMPLAINT ON THIS SITE 21 TIMES FOR THE SISTER CAR TO THIS, THE FORD FUSION. IT HAS BEEN THE "TH… Look up ODI 10479712 at NHTSA ↗
Engine	83.7% ODI 10514940 · 94,000 mi PUT MY CAR INTO PARK AND MY KEY REFUSED TO COME OUT OF THE IGNITION. I TRIED NUMEROUS TIMES TO PUT MY CAR IN PARK/DRIVE TO SEE IF THE IGNITION WILL UNLOCK, BUT IT IS NOT COMMUNICATING THAT IT IS IN PARK (STEERING WHEEL WILL NOT LOCK, I ALSO CAN'T TURN THE KEY BACKWARDS AND PUT INTO AUXILIARY MODE. IT WOULDN'T BE A BAD THING IF I DIDN'T LIVE IN THE CITY. BESIDES THE FACT THAT THE STUPID DRIVERS SIDE DOOR LATCH IS BUSTED TOO WHICH IS A SECURITY ISSUE ALONG WITH A SAFETY ISSUE. CAN'T A CONSUMER RELY ON A CAR MANUFACTURE TO ISSUE PART… Look up ODI 10514940 at NHTSA ↗	133.0% ODI 10522832 · 80,000 mi INCIDENT OCCURRED AS DRIVER OF MERCURY MILAN 2007 AWD PREMIER VEHICLE WAS DRIVING ON THE HIGHWAY AT A SPEED OF AROUND 50-45MPH. THE CAR BEGAN TO SHUDDER AND VIBRATE. VEHICLE DASH LIGHTS AND ENGINE CUT OUT COMPLETELY IN THE MIDDLE OF DRIVING, DRIVER MANAGED TO MAKE IT SAFELY TO THE SIDE OF THE ROAD. CAR WAS TOWED TO NEARBY AUTO SERVICE FACILITY. UPON INSPECTION THE PCM MODULE WAS FOUND TO BE DEFECTIVE. THE PCM MODULE SHORTED OUT ALL 6 IGNITION COILS AND DUMPED FUEL INTO THE CONE OF ONE CATALYTIC CONVERTER STOPPING IT FROM WORKING. FURTHER INVEST… Look up ODI 10522832 at NHTSA ↗	122.7% ODI 10542407 · 95,000 mi AFTER REPLACING MY CAR BATTERY, THE SERVICE LIGHT FOR THE THROTTLE BODY TRANSMISSION CAME ON. WHEN I WENT TO DRIVE OFF THERE WAS NO ENGINE POWER. Look up ODI 10542407 at NHTSA ↗	52.2% ODI 10726327 · 42,000 mi WHILE DRIVING OFTEN TIMES MY VEHICLE REDUCES SPEED DRASTICALLY, WHILE PRESSING ON THE GAS. THIS IS VERY DANGEROUS ESPECIALLY WHEN ON THE HIGHWAY BECAUSE OF THE SUDDEN REDUCTION IN SPEED. MOST OF MY DRIVING IS DONE ON THE HIGHWAY. IT TAKES A LONG TIME FOR THE VEHICLE TO PICK UP SPEED AGAIN. ALSO IT DOES THIS WHEN I AM STOPPED AT A RED LIGHT WHICH IS ALSO A CONCERN FOR ME WITH MY CHILD IN THE CAR. I TRIED TO GET THIS PROBLEM DIAGNOSED BUT IT DRIVES FINE WHILE AT THE MECHANIC SHOP. MY VEHICLE HAS BEEN DOING THIS SINCE MY PURCHASE WITH ONLY HAVING … Look up ODI 10726327 at NHTSA ↗	15915.9% ODI 10462348 · 41,000 mi I WAS FIRST IN LINE AT A RED LIGHT ON A 2-LANE HIGHWAY. WHEN THE LIGHT TURNED GREEN, I ACCELERATED AND HALFWAY THROUGH THE INTERSECTION THE CAR "LURCHED" AND LOST POWER. THE CAR DIDN'T DIE BUT THERE WAS NO RESPONSE IN THE GAS PEDAL AND A WRENCH SYMBOL APPEARED IN THE DASH. I MADE IT THROUGH THE INTERSECTION AND TO THE SHOULDER AT IDLE SPEED (WITH A LINE OF CARS BEHIND ME). I PUT THE CAR IN PARK AND TURNED IT OFF FOR A MINUTE. IT RESTARTED OK, THE WRENCH WAS GONE AND THE CAR RAN FINE. I CONSIDERED IT A FLUKE UNTIL A WEEK LATER WHEN THE SAME… Look up ODI 10462348 at NHTSA ↗	2211.5% ODI 10479712 · 44,000 mi I WAS DRIVING AT ABOUT 70 MPH ON I-70, WHEN THE CAR LOST ALL ENGINE POWER, LIKE IT DIED, I WAS FORTUNATELY GETTING READY TO EXIT, AND WAS IN THE RIGHT LANE,SO COASTED THE CAR OFF TO THE SIDE. A WRENCH LIGHT CAME ON, HAD IT TOWED TO DEALER, WHO SO FAR CANNOT DUPLICATE IT OR GET A CODE FOR IT TO SHOW. HE WANTS TO KEEP IT AWHILE TO FIGURE IT OUT. I AM ADVANCE COMPLAINING SINCE I HAVE SEEN THIS PROBLEM ON HERE FOR ANOTHER MILAN, AND HAVE FOUND THE SAME COMPLAINT ON THIS SITE 21 TIMES FOR THE SISTER CAR TO THIS, THE FORD FUSION. IT HAS BEEN THE "TH… Look up ODI 10479712 at NHTSA ↗
Exterior Lighting	10.5% ODI 10351055 PLASTIC HEADLIGHT LENSES THAT DETERIORATE/CLOUD AND REDUCE LIGHT PASSING THROUGH THE LENS. RESULTING IN REDUCED VISIBILITY DURING NIGHT TIME DRIVING. ARE MANUFACTURERS REQUIRED TO HAVE LIFE OF VEHICLE LENS? WHAT HAPPENED TO GLASS LENSES? NO RECALLS FOR CLOUDED LENSES? VERY COSTLY TO REPLACE OR REPAIR. ARE YOU MISSING SOMETHING RIGHT IN FRONT OF YOUR EYES? I SEE THIS ON MORE CARS THAN I CAN COUNT. MANY MANUFACTURERS, MODELS AND YEARS. CAN YOU HELP MILLIONS OF PRESENT AND FUTURE AUTO OWNERS? *TR Look up ODI 10351055 at NHTSA ↗	00.0% No examples available for this selection.	30.7% ODI 10543085 · 95,000 mi CAR ACTED LIKE IT WAS ABOUT TO RUNNING OUT OF GAS. I HAD ABOUT 1/4 TANK OF GAS BUT WENT TO FILL THE TANK IMMEDIATELY. IT STILL ACTED AS IF IT WAS GOING TO STALL OUT, I DROVE VEHICLE HOME AND LEFT IT PARKED IN THE DRIVEWAY. LATER THAT EVENING I WAS TELLING MY HUSBAND ABOUT THE CAR, HE WENT OUT TO TEST DRIVE IT. THE CAR ACTED COMPLETELY FINE. TODAY I WENT TO GO ON A 65 MILE TRIP AND THE CAR STARTED SHAKING ALMOST UNCONTROLLABLY MORE THAN 1/2 WAY WITH A FULL TANK OF GAS. I WAITED TIL I WAS IN A SAFE AREA AND PULLED OVER THINKING THAT MAYBE … Look up ODI 10543085 at NHTSA ↗	00.0% No examples available for this selection.	13013.0% ODI 10475972 · 35,700 mi TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE REAR DRIVER SIDE BRAKE LIGHT WOULD FLICKER ON AND OFF OR WOULD FAIL INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE LIGHT ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 35,700 AND THE CURRENT MILEAGE WAS 40,200. Look up ODI 10475972 at NHTSA ↗	2613.6% ODI 10519635 · 47,350 mi LEFT BRAKE LIGHT STAYS ON WHEN LIGHTS ARE ON AND BRAKE IS NOT DEPRESSED. *TR Look up ODI 10519635 at NHTSA ↗
Electrical System	62.8% ODI 10514940 · 94,000 mi PUT MY CAR INTO PARK AND MY KEY REFUSED TO COME OUT OF THE IGNITION. I TRIED NUMEROUS TIMES TO PUT MY CAR IN PARK/DRIVE TO SEE IF THE IGNITION WILL UNLOCK, BUT IT IS NOT COMMUNICATING THAT IT IS IN PARK (STEERING WHEEL WILL NOT LOCK, I ALSO CAN'T TURN THE KEY BACKWARDS AND PUT INTO AUXILIARY MODE. IT WOULDN'T BE A BAD THING IF I DIDN'T LIVE IN THE CITY. BESIDES THE FACT THAT THE STUPID DRIVERS SIDE DOOR LATCH IS BUSTED TOO WHICH IS A SECURITY ISSUE ALONG WITH A SAFETY ISSUE. CAN'T A CONSUMER RELY ON A CAR MANUFACTURE TO ISSUE PART… Look up ODI 10514940 at NHTSA ↗	143.2% ODI 10434877 · 78,000 mi THE VEHICLE JERKED WHILE ON A STATE HIGHWAY REPEATEDLY UNTIL I WAS ABLE TO PULL OVER AND THEN IT FAILED. FOUND OUT THAT THE IGNITION COILS HAD COMPLETELY BURNED UP, WHICH I WAS TOLD BY THE DEALER IS VERY UNUSUAL. ONCE THE IGNITION COILS WERE REPLACED, THEY DETERMINED THE PCM(COMPUTER) HAD TO BE REPLACED. KEEP IN MIND THAT MY VEHICLE HAD BEEN IN THE REPAIR SHOP 4 TIMES BEFORE REGARDING MY RADIO AFTER THEY REPLACED THE RADIO 4 TIMES, THEY REALIZED THAT IT WAS ALSO THE PCM THAT CAUSED THIS PROBLEM. EVERY PROBLEM THAT I HAVE HAD HAS BEEN ELECTRICAL… Look up ODI 10434877 at NHTSA ↗	51.1% ODI 10543085 · 95,000 mi CAR ACTED LIKE IT WAS ABOUT TO RUNNING OUT OF GAS. I HAD ABOUT 1/4 TANK OF GAS BUT WENT TO FILL THE TANK IMMEDIATELY. IT STILL ACTED AS IF IT WAS GOING TO STALL OUT, I DROVE VEHICLE HOME AND LEFT IT PARKED IN THE DRIVEWAY. LATER THAT EVENING I WAS TELLING MY HUSBAND ABOUT THE CAR, HE WENT OUT TO TEST DRIVE IT. THE CAR ACTED COMPLETELY FINE. TODAY I WENT TO GO ON A 65 MILE TRIP AND THE CAR STARTED SHAKING ALMOST UNCONTROLLABLY MORE THAN 1/2 WAY WITH A FULL TANK OF GAS. I WAITED TIL I WAS IN A SAFE AREA AND PULLED OVER THINKING THAT MAYBE … Look up ODI 10543085 at NHTSA ↗	20.9% ODI 10399553 · 19,487 mi 2009 MERCURY MILAN CAUGHT ON FIRE WHILE TURNED OFF, THE FIRE ORIGINATED FROM THE UPPER PART OF THE ENGINE MELTING PLASTIC AND DRIPPING DOWN ON SOME FUEL LINES. I CONTACTED FORD MOTOR COMPANY ABOUT THIS AS THE CAR WAS STILL COVERED UNDER FULL WARRANTY. THEY WILL NOT EVEN INSPECT THE CAR AS I HAVE REQUESTED OR PAY FOR ANY DAMAGES TO MY PROPERTY OR EVEN REPLACE THE CAR THAT WAS A TOTAL LOSS. *TR Look up ODI 10399553 at NHTSA ↗	10010.0% ODI 10451340 · 36,068 mi I WAS DRIVING DOWN THE FREEWAY AT 65 MPH, WHEN THE CHECK ENGINE AND TRANSMISSION LIGHT CAME ON AND THE CAR IMMEDIATELY STARTED TO DECELERATE AND I WAS NOT TO GIVE THE CAR GAS TO GET OUT OF THE WAY OF MOVING TRAFFIC. AFTER TURNING THE CAR OFF AND TURNING THE CAR ON AGAIN, THE CAR SEEMED TO HAVE RESET ITSELF AND THE CAR STARTED WORKING PROPERLY AGAIN. A COUPLE OF MONTHS LATER, NOW AT 41000 MILES, THE CAR IS HAVING THIS PROBLEM MORE FREQUENTLY AND IS UNSAFE TO DRIVE. I TOOK THE CAR TO A DEALERSHIP TO SEE WHAT WAS WRONG WITH THE CAR WHEN THEY STATE… Look up ODI 10451340 at NHTSA ↗	178.9% ODI 10479712 · 44,000 mi I WAS DRIVING AT ABOUT 70 MPH ON I-70, WHEN THE CAR LOST ALL ENGINE POWER, LIKE IT DIED, I WAS FORTUNATELY GETTING READY TO EXIT, AND WAS IN THE RIGHT LANE,SO COASTED THE CAR OFF TO THE SIDE. A WRENCH LIGHT CAME ON, HAD IT TOWED TO DEALER, WHO SO FAR CANNOT DUPLICATE IT OR GET A CODE FOR IT TO SHOW. HE WANTS TO KEEP IT AWHILE TO FIGURE IT OUT. I AM ADVANCE COMPLAINING SINCE I HAVE SEEN THIS PROBLEM ON HERE FOR ANOTHER MILAN, AND HAVE FOUND THE SAME COMPLAINT ON THIS SITE 21 TIMES FOR THE SISTER CAR TO THIS, THE FORD FUSION. IT HAS BEEN THE "TH… Look up ODI 10479712 at NHTSA ↗

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Air Bags	58,750–129,000 mi	90,500 mi	166	ODI 10887365 · 89,000 mi TL* THE CONTACT OWNS A 2006 MERCURY MILAN. WHILE DRIVING APPROXIMATELY 40 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT AND REAR PASSENGER DOORS OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE FRONT SEAT PASSENGER SUSTAINED INJURIES TO THE RIGHT ARM THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000. UPDATED 09/29/16LJ CN Look up ODI 10887365 at NHTSA ↗ ODI 10902016 · 104,000 mi TAKATA RECALL - IT HAS BEEN OVER 30 DAYS SINCE THE RECALL AND FORD HAS NOT CONTACTED ME FOR THE CORRECTION OF THIS RECALL NHTSA 16V-384 Look up ODI 10902016 at NHTSA ↗ ODI 10919763 · 84,000 mi TL* THE CONTACT OWNS A 2006 MERCURY MILAN. WHILE OPERATING THE VEHICLE, THE AIR BAG SENSOR ILLUMINATED INTERMITTENTLY. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. ALSO, WHILE DRIVING, THE VEHICLE WOULD NOT IMMEDIATELY ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AND THE TRANSMISSION WOULD SLIP WHEN SHIFTING GEARS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VIN WAS NOT AVAILABLE. THE FAILURE MIL… Look up ODI 10919763 at NHTSA ↗
Service Brakes	67,950–120,000 mi	92,000 mi	425	ODI 10937865 · 100,000 mi TL* THE CONTACT OWNS A 2006 MERCURY MILAN. WHILE ATTEMPTING TO STOP THE VEHICLE BY DEPRESSING THE BRAKE PEDAL, THE BRAKE PEDAL TRAVELED ALL THE WAY TO THE FLOOR. THE CONTACT MENTIONED THAT THE BRAKE PEDAL WAS VERY SOFT WHEN ATTEMPTING TO BRAKE ON AN UNEVEN ROAD OR WHEN BRAKING ABRUPTLY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC ON SEVERAL OCCASIONS WHERE THE BRAKES WERE REPLACED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE.… Look up ODI 10937865 at NHTSA ↗ ODI 10938712 · 100,000 mi TL* THE CONTACT OWNS A 2006 MERCURY MILAN. WHILE DRIVING APPROXIMATELY 55 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOOR WHEN IT WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE FAILURE OCCURRED FOR APPROXIMATELY TWO YEARS, BUT THE VEHICLE WOULD EVENTUALLY STOP. THE LAST FAILURE WAS THE WORST OF THEM ALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. Look up ODI 10938712 at NHTSA ↗ ODI 10940056 · 71,000 mi WHILE DRIVING IF THE ANTI LOCK BRAKE SYSTEM IS ACTIVATED BY A SLICK ROAD SURFACE, THE BRAKE PEDAL SUBSEQUENTLY GOES TO THE FLOOR FOR SEVERAL SUBSEQUENT APPLICATIONS. WE NORMALLY HAVE TO PULL OVER AND PUMP THE BRAKES REPEATEDLY TO GET THE PEDAL BACK TO NORMAL. THE BRAKES WORK NORMALLY DURING ALL OTHER NORMAL USE. *TR Look up ODI 10940056 at NHTSA ↗
Steering	72,250–130,000 mi	95,000 mi	262	ODI 10302533 · 78,000 mi KEY WONT COME OUT OF IGNITION AND CAR NOT ENTIRELY IN PARKCW Look up ODI 10302533 at NHTSA ↗ ODI 10468358 · 86,400 mi MY POWER STEERING FAILED AS I WAS PULLING OUT OF A PARKING SPACE. I HEARD A FAINT NOISE LIKE A MARBLE DROPPING ONTO A SURFACE AND ROLLING AS I STARTED THE CAR. I QUICKLY REALIZED I WAS NOT ABLE TO STEER THE CAR. I HAD THE CAR TOWED TO MY MECHANIC. HE INFORMED ME THAT THE BOLT ON THE IDLER PULLEY BROKE, AND PART OF THIS BOLT FELL INTO THE ENGINE. WHEN I ASKED HIM HOW THIS COULD HAPPEN, HE INFORMED ME THAT HE BELIEVED IT WAS DUE TO THE FAULTY DESIGN - PLACING TOO MUCH PRESSURE ON THIS BOLT, CAUSING IT TO EVENTUALLY BREAK IN TWO. THEY HAD TO TAKE … Look up ODI 10468358 at NHTSA ↗ ODI 10378628 · 53,000 mi TL THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT STATED THAT WHILE ENTERING A PARKING SPACE, THE POWER STEERING FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE EXHIBITED A BURNING RUBBER ODOR WHEN THE FAILURE OCCURRED. THE STEERING WHEEL BECAME INCREASINGLY STIFF AND THERE WAS A LOUD, ABNORMAL NOISE FROM THE ENGINE. THE VEHICLE THEN ABNORMALLY ACCELERATED. THE CONTACT WAS UNABLE TO CONTROL THE VEHICLE WITHOUT STEERING AND CRASHED INTO A TREE. THE CONTACT WAS UNINJURED. A POLICE REPORT WAS AVAILABLE. SHE THEN ATTEMPTED TO POWER… Look up ODI 10378628 at NHTSA ↗
Vehicle Speed Control	39,869–72,183 mi	52,935 mi	242	ODI 10520409 · 111,400 mi WE WERE GOING UP A HILL ON THE INTERSTATE AT 70MPH WHEN THE ENGINE SUDDENLY LOST POWER. I'M TOLD IT WENT INTO LIMP MODE. THERE HAD BEEN NO WARNING OF A PROBLEM. TR Look up ODI 10520409 at NHTSA ↗ ODI 10608106 · 89,000 mi WHILE DRIVING MY CAR.A TOOL LIGHT CAME ON AND MY CAR LOST ALL ACCELERATION AND DROPPED TO 5MPH IN THE MIDDLE OF TRAFFIC. A CAR NEARLY HIT ME FROM BEHIND. TR Look up ODI 10608106 at NHTSA ↗ ODI 10668384 · 99,000 mi TL* THE CONTACT OWNS A 2006 MERCURY MILAN. THE CONTACT STATED THAT THE VEHICLE HESITATED TO START. THE CONTACT ALSO MENTIONED THAT THE VEHICLE INDEPENDENTLY SURGED FORWARD WHEN DEPRESSING THE BRAKE PEDAL AND EXCESSIVE FORCE WAS REQUIRED. IN ADDITION, THE CONTACT MENTIONED THAT THE ACCELERATOR PEDAL WAS DEPRESSED REPEATEDLY BUT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE A TUNE UP WAS PERFORMED BUT THE FAILURE RECURRED. ON ANOTHER OCCASION, THE CONTACT STATED THAT WHILE REVERSING AT 5 MPH, THE VEHICLE FAILED TO ACCE… Look up ODI 10668384 at NHTSA ↗
Power Train	39,000–81,550 mi	54,000 mi	208	ODI 10448897 · 120,000 mi I HAD TO REPLACE THE BRAKE BOOSTER,CV BOOTS, MASTER CYLINDER ROTORS AND BRAKES. ALL TO THE TUNE OF 2,000. I HAD NO WARNING. NO LIGHTS IN THE DASH CAME ON OR ANYTHING. I WAS GOING DOWN A HILL AND ALL OF A SUDDEN THERE WERE NO BRAKES. I HAVE HAD CARS AND DROVE THEM FOR OVER 200,000 MILES AND I HAVE NEVER HAD TO REPLACE ALL THIS STUFF ON A CAR. THIS MERCURY HAS COST ME SO MUCH MONEY. ITS NOT LIKE ITS A MERCEDES OR BMW. NOTHING ON THIS CAR IS CHEAP TO GET FIXED. I HAVE REPLACED THE BRAKES OVER 20 TIMES AND THE CAR IS ONLY 6 YEARS OLD. I SEE WHY THE… Look up ODI 10448897 at NHTSA ↗ ODI 10457525 · 72,390 mi WHEN SWITCHING LANES ON A HIGHWAY AT 45 MPH, ATTEMPTED TO ACCELERATE BUT CAR WHICH IS AN AUTOMATIC WOULD NOT SHIFT. HAD TO GET TO SHOULDER TO GET CAR SLOWED DOWN AND GET IT TO SHIFT INTO GEAR. AFTER THAT INCIDENT IT WOULD ONLY DRIVE IN THE LOWER DRIVE GEAR NOT IN THE NORMAL DRIVE GEAR. AFTER CAR HAD BEEN PARKED FOR 30 MINUTES, THE CAR WOULD WORK IN NORMAL DRIVE GEAR BUT STILL DID A HARD POP TO SHIFT GEARS WITH A HARD ACCELERATION. MECHANIC DETERMINED THAT THE TRANSMISSION WILL GO INTO NEUTRAL AND THAN POP INTO GEAR. FORD IS AWARE OF ISSUE … Look up ODI 10457525 at NHTSA ↗ ODI 10459386 · 33,994 mi VEHICLE AUTOMATIC TRANSMISSION WILL ATTEMPT TO DOWNSHIFT TO LOWER GEAR ON AN UPWARD HILL OR GRADE. WITHOUT WARNING, TRANSMISSION DISENGAGES, SLIPS, AND SUDDENLY JERKS INTO GEAR CAUSING THE VEHICLE TO LUNGE FORWARD, SOMETIMES FORCEFUL ENOUGH TO POSSIBLY LOSE CONTROL. MANY OTHER FORD VEHICLE MODELS WERE ALSO AFFECTED. FORD ISSUED A TECHNICAL SERVICE BULLETIN #08-24-1 IN 2008 ABOUT THE KNOWN PROBLEM, BUT WILL DO NOTHING ABOUT IT AFTER WARRANTY EXPIRATION. *TT Look up ODI 10459386 at NHTSA ↗
Engine	40,000–75,000 mi	52,500 mi	211	ODI 10514940 · 94,000 mi PUT MY CAR INTO PARK AND MY KEY REFUSED TO COME OUT OF THE IGNITION. I TRIED NUMEROUS TIMES TO PUT MY CAR IN PARK/DRIVE TO SEE IF THE IGNITION WILL UNLOCK, BUT IT IS NOT COMMUNICATING THAT IT IS IN PARK (STEERING WHEEL WILL NOT LOCK, I ALSO CAN'T TURN THE KEY BACKWARDS AND PUT INTO AUXILIARY MODE. IT WOULDN'T BE A BAD THING IF I DIDN'T LIVE IN THE CITY. BESIDES THE FACT THAT THE STUPID DRIVERS SIDE DOOR LATCH IS BUSTED TOO WHICH IS A SECURITY ISSUE ALONG WITH A SAFETY ISSUE. CAN'T A CONSUMER RELY ON A CAR MANUFACTURE TO ISSUE PART… Look up ODI 10514940 at NHTSA ↗ ODI 10668894 · 95,000 mi TURNED MY CAR ON ONE MORNING AND A WRENCH INDICATOR LIGHT CAME ON FOLLOWED BY THE CHECK ENGINE LIGHT UPON DRIVING TO MY REPAIR SHOP TO GET PROBLEM LOOKED AT NOTICED A SIGNIFICANT DECREASE IN ACCELERATION POWER AND VEHICLE WAS IN "LIMP MODE" MY MECHANIC TOLD ME. LOOKED UP THE ISSUE AND FOUND IT WAS A COMMON ISSUE WITH MY MAKE AND MODEL AND THAT A COMPLAINT HAS BEEN SUBMITTED FOR A RECALL OF THE THROTTLE BODY ON MY VEHICLE AND MANY OTHERS SO I AM SUBMITTING MY COMPLAINT TO HELP GET THIS ISSUE PUT INTO RECALL STATUS AS THE PART IS FAIRLY EXPENSIVE… Look up ODI 10668894 at NHTSA ↗ ODI 10747349 · 94,000 mi AS I WAS TRYING TO PICK UP SPEED FROM 35 MPH MY CAR STARTED TO SLOW DOWN AN MY CHECK ENGINE LIGHT CAME ON. I IMMEDIATELY TOOK IT THE MECHANIC TO GET THE DIAGNOSTIC TEST RAN ON IT. IT SHOWED THAT I HAD A BAD IGNITION COIL AND SPARK PLUGS. I BOUGHT THE COIL FROM FORD AND WHEN I GOT IT PUT IN MY CAR 3 MINUTES LATER THAT SAME COIL I BOUGHT EXPLODED AGAIN! IMA MECHANIC CALLED FORD THEY SAID IT WAS A RECALL ON THIS CARS PCM. I'VE READ ABOUT THIS PROBLEM FROM NUMEROUS PEOPLE. FORD NEEDS TO DO SOMETHING ABOUT THIS!!! Look up ODI 10747349 at NHTSA ↗
Exterior Lighting	35,850–65,000 mi	49,000 mi	143	ODI 10543085 · 95,000 mi CAR ACTED LIKE IT WAS ABOUT TO RUNNING OUT OF GAS. I HAD ABOUT 1/4 TANK OF GAS BUT WENT TO FILL THE TANK IMMEDIATELY. IT STILL ACTED AS IF IT WAS GOING TO STALL OUT, I DROVE VEHICLE HOME AND LEFT IT PARKED IN THE DRIVEWAY. LATER THAT EVENING I WAS TELLING MY HUSBAND ABOUT THE CAR, HE WENT OUT TO TEST DRIVE IT. THE CAR ACTED COMPLETELY FINE. TODAY I WENT TO GO ON A 65 MILE TRIP AND THE CAR STARTED SHAKING ALMOST UNCONTROLLABLY MORE THAN 1/2 WAY WITH A FULL TANK OF GAS. I WAITED TIL I WAS IN A SAFE AREA AND PULLED OVER THINKING THAT MAYBE … Look up ODI 10543085 at NHTSA ↗ ODI 10716152 · 30,000 mi IN APRIL OF 2012 THE REAR DRIVERS SIDE TAIL LIGHTS BLEW OUT. THIS WAS RIGHT AFTER MY LEASE EXPIRED AND I HAD PURCHASED THE VEHICLE. I ALSO BOUGHT THE EXTENDED WARRANTY. SINCE MY LEASE WAS UP, THIS WAS NOT COVERED, AND MUCH TO MY SURPRISE, IT WAS NOT COVERED UNDER THE EXTENDED WARRANTY. MY VEHICLE ONLY HAD 30,000 MILES. I WROTE SEVERAL LETTERS AND LODGED COMPLAINTS WITH MY DEALERSHIP AND WITH FORD. FINALLY IN MAY OF 2012, THEY DECIDED TO FIX IT, FREE OF CHARGE. YESTERDAY, MAY 12TH, 2015, THE REAR DRIVERS TURN SIGNAL BLEW OUT. THESE REPAIR… Look up ODI 10716152 at NHTSA ↗ ODI 11300711 · 158,000 mi THE AIR BAGS HAVE BEEN FIXED. SOMETIMES WHEN I APPLY MY BRAKES THEY ARE SOFT AND I HAVE TO APPLY MORE PRESSURE TO STOP. WHEN THIS HAPPENS I DRIVE REALLY SLOW BECAUSE I DON'T KNOW IF I'M GOING TO BE ABLE TO STOP IN TIME. I HAVE NOT KEPT TRACK OF HOW MANY TIME THIS HAS HAPPENED. AT LEAST 5 TIMES IN THE LAST 6 MONTHS. TWICE I WENT TO MY MECHANIC AND THEY BLED THE BRAKE LINE TO GET IT FIXED. WINTER IS HERE AND I HOPE THIS DOES NOT CAUSE A WRECK BECAUSE YOU EXPECT US TO WAIT UNTIL YOU GET THE PARTS. I HAVE NO OTHER TRANSPORTATION AND NEED MY CAR. Look up ODI 11300711 at NHTSA ↗
Electrical System	37,101–80,750 mi	49,142 mi	122	ODI 10514940 · 94,000 mi PUT MY CAR INTO PARK AND MY KEY REFUSED TO COME OUT OF THE IGNITION. I TRIED NUMEROUS TIMES TO PUT MY CAR IN PARK/DRIVE TO SEE IF THE IGNITION WILL UNLOCK, BUT IT IS NOT COMMUNICATING THAT IT IS IN PARK (STEERING WHEEL WILL NOT LOCK, I ALSO CAN'T TURN THE KEY BACKWARDS AND PUT INTO AUXILIARY MODE. IT WOULDN'T BE A BAD THING IF I DIDN'T LIVE IN THE CITY. BESIDES THE FACT THAT THE STUPID DRIVERS SIDE DOOR LATCH IS BUSTED TOO WHICH IS A SECURITY ISSUE ALONG WITH A SAFETY ISSUE. CAN'T A CONSUMER RELY ON A CAR MANUFACTURE TO ISSUE PART… Look up ODI 10514940 at NHTSA ↗ ODI 10668894 · 95,000 mi TURNED MY CAR ON ONE MORNING AND A WRENCH INDICATOR LIGHT CAME ON FOLLOWED BY THE CHECK ENGINE LIGHT UPON DRIVING TO MY REPAIR SHOP TO GET PROBLEM LOOKED AT NOTICED A SIGNIFICANT DECREASE IN ACCELERATION POWER AND VEHICLE WAS IN "LIMP MODE" MY MECHANIC TOLD ME. LOOKED UP THE ISSUE AND FOUND IT WAS A COMMON ISSUE WITH MY MAKE AND MODEL AND THAT A COMPLAINT HAS BEEN SUBMITTED FOR A RECALL OF THE THROTTLE BODY ON MY VEHICLE AND MANY OTHERS SO I AM SUBMITTING MY COMPLAINT TO HELP GET THIS ISSUE PUT INTO RECALL STATUS AS THE PART IS FAIRLY EXPENSIVE… Look up ODI 10668894 at NHTSA ↗ ODI 10434877 · 78,000 mi THE VEHICLE JERKED WHILE ON A STATE HIGHWAY REPEATEDLY UNTIL I WAS ABLE TO PULL OVER AND THEN IT FAILED. FOUND OUT THAT THE IGNITION COILS HAD COMPLETELY BURNED UP, WHICH I WAS TOLD BY THE DEALER IS VERY UNUSUAL. ONCE THE IGNITION COILS WERE REPLACED, THEY DETERMINED THE PCM(COMPUTER) HAD TO BE REPLACED. KEEP IN MIND THAT MY VEHICLE HAD BEEN IN THE REPAIR SHOP 4 TIMES BEFORE REGARDING MY RADIO AFTER THEY REPLACED THE RADIO 4 TIMES, THEY REALIZED THAT IT WAS ALSO THE PCM THAT CAUSED THIS PROBLEM. EVERY PROBLEM THAT I HAVE HAD HAS BEEN ELECTRICAL… Look up ODI 10434877 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Complaints	Campaigns announced	Examples
2024-10	1	None	ODI 11622282 · 240,000 mi The contact owns a 2010 Mercury Milan. The contact stated that while operating the vehicle, the "Check Brake System" and "Service Advance Track" messages remained displayed. The cause of the failure was not yet determined. The contact indicated that the failure had occurred days after the vehicle was repaired under NHTSA Campaign Number: 19V904000 (SERVICE BRAKES, HYDRAULIC). The manufacturer and local dealer were notified of the failure. The failure mileage was 240,000. Look up ODI 11622282 at NHTSA ↗
2024-11	2	None	ODI 11623168 · 126,000 mi The contact owns a 2010 Mercury Milan. The contact stated while driving at approximately 45 MPH while turning the steering wheel to the right, the steering warning illuminated, and the steering wheel became difficult to turn. The contact stopped and turned off the vehicle and the power steering function returned. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 15V340000 (Steering). The manuf… Look up ODI 11623168 at NHTSA ↗ ODI 11625230 The contact owns a 2010 Mercury Milan. The contact stated while driving at various speeds, the steering wheel was difficult to turn. Additionally, the contact stated while driving 30-35 MPH, the steering wheel seized inadvertently. There were no warning lights illuminated. The contacted depressed the brake pedal and pulled over to the side of the road and parked the vehicle. The contact stated that upon returning to the vehicle, the vehicle was restarted, and the steering wheel was no longer seized, but the steering wheel was difficult to turn.… Look up ODI 11625230 at NHTSA ↗
2024-12	1	None	ODI 11629029 I've been reading on all these recalls for my car and only one recall was fix which was when I took care of it but these past recalls on my car, and some of the recalls match up to the way my car is acting like and I bought this car used and I am concerned about the recalls and not being fix I would like to get my car checked for the past recalls on it bc I don't want to drive a car that has recalls that's not been fix and I do not want to put my life or anyone else in danger Look up ODI 11629029 at NHTSA ↗
2025-01	3	None	ODI 11633632 · 100,000 mi The contact owns a 2009 Mercury Milan. The contact stated while driving at an undisclosed speed, the brake pedal was depressed and traveled to the floorboard. There was no warning light illuminated. The contact engaged the parking brake to stop the vehicle. The vehicle was restarted. The vehicle was taken to the dealer where it was diagnosed and determined that the ABS hydraulic control unit had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not inclu… Look up ODI 11633632 at NHTSA ↗ ODI 11639152 Whenever the car engine isn't warm and I slam on the brakes, they barely respond. I have replaced the master cylinder, abs hydraulic module, brake booster, calipers, pads, and rotors, and it still has about 20% normal braking power when the engine is cold. Just got it back from the dealership again. Dealer said no vacuum leak found, no leaks found, abs module checks out fine, and said the check valve passed diagnostics. The problem remains. This has been ongoing for several years now. May have contributed to an accident in 2023. Not sur… Look up ODI 11639152 at NHTSA ↗ ODI 11637194 Steering went out on vehicle, very difficult to steer. Got it to the dealership, they say it is not in the recall. The power steering assist fault light came on and service advance trac. Is costing almost $1500 to fix. Look up ODI 11637194 at NHTSA ↗
2025-02	3	None	ODI 11641428 There is a problem with my tourqe converter with 100k miles. My car won't accelerate. Look up ODI 11641428 at NHTSA ↗ ODI 11640467 I experienced a loss of power steering while driving and a dash display "Service Power Steering Now" and "Service Advancetrac". The messages started just before the failure. The lack of power steering was a risk to everyone as the car could only be turned with significant effort and not respond to quick movement. The dash messages are still on after a restart and the car cannot be driven because of safety. My independent mechanic confirmed the issue and fix to be a bad rack. He noted the rack part number is the same as the 2011 Milan, currentl… Look up ODI 11640467 at NHTSA ↗ ODI 11645325 · 124,000 mi The contact owns a 2011 Mercury Milan. The contact stated while driving at various speeds, the power steering assist intermittently failed to operate as needed. The contact stated that the "Service Power Steering Now" message was displayed. The vehicle was taken to an independent mechanic and the contact was informed that the vehicle was included in NHTSA Campaign Number: 15V340000 (Steering). The vehicle was then taken to the dealer and the contact was informed that the vehicle was not under recall or warranty. The contact was provided an esti… Look up ODI 11645325 at NHTSA ↗
2025-03	2	None	ODI 11649450 · 166,230 mi The contact owns a 2006 Mercury Milan. The contact stated that while depressing the brake pedal, there was an extensive amount of time between depressing the brake pedal and when the vehicle would come to a stop. Occasionally, the contact had to pump the brake pedal to assist while stopping the vehicle. There were no warning lights illuminated. The vehicle was included in NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic,) and the vehicle was repaired; however, the failure persisted. The vehicle was taken to the dealer, who diagnosed … Look up ODI 11649450 at NHTSA ↗ ODI 11646548 My car was recalled for the steering control module issue in 2016, Recall 15S18 and 15N01. Brought it into my Ford dealer in 2016 and Ford declined to fix the steering control module repair. In 2016, car was well within the 10 year window and mileage restriction. Now, my car still is under 150K miles, is at 124,000. The power steering stopped working last week. The error message on dashboard states, power steering control error. Brought it into shop and mechanic diagnosed it as error with power steering control module and loss of power st… Look up ODI 11646548 at NHTSA ↗
2025-04	2	None	ODI 11655118 08 merc milan abs did not work and brakes failed almost causing major accidents. I used e brake to stop. Brakes went to floor. Been calling for and dealerships for recalls I find out now about abs malfunctioning noone will fix or get back to me. Leaking brake fluid all around abs module now. Dealerships saying they not fixing abs even on recalls. Ford dealership in East rutherford nj. Look up ODI 11655118 at NHTSA ↗ ODI 11655144 Check engine light is on mechanic says it's a fuel tank issue Look up ODI 11655144 at NHTSA ↗
2025-05	1	None	ODI 11662594 The contact owns a 2011 Mercury Milan. The contact stated that while the vehicle was at the dealer for servicing, the contact was informed that the electronic brake control module had failed. The contact was informed that the electronic brake control module needed to be replaced. The vehicle was being repaired. The manufacturer was made aware of the failure, but no assistance was provided. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was unknown. Look up ODI 11662594 at NHTSA ↗
2025-06	0	None	No examples available for this selection.
2025-07	2	None	ODI 11671729 · 140,000 mi The contact owns a 2010 Mercury Milan. The contact stated that while depressing the brake pedal to the floorboard, the vehicle failed to immediately stop. The vehicle was taken to the local brake service center, but the cause of the failure was not yet determined, and the vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 19V904000 (SERVICE BRAKES, HYDRAULIC). The contact stated that the vehicle had experi… Look up ODI 11671729 at NHTSA ↗ ODI 11675692 Passenger side brake light assembly failed June 2025. I found it our at an oil change inspection. Ford discontinued manufacturing this LED brake light assembly, so it is difficult to replace this safety critical part. The part number is 9N7Z 13404 A. Look up ODI 11675692 at NHTSA ↗
2025-08	2	None	ODI 11678528 I collided with three parked vehicles and my airbags did not deploy causing me to hit my head Look up ODI 11678528 at NHTSA ↗ ODI 11679284 · 60,562 mi The contact owns a 2010 Mercury Milan. The contact stated that while driving approximately 30 MPH, the "Service Traction Control" and “Power Steering Sensor” warning lights illuminated. The contact stated that the steering wheel became difficult to turn to the left or the right. The contact was able to drive the vehicle back to the residence. The local dealer was contacted and sent an agent to the residence to drive the vehicle to the dealer. The vehicle was diagnosed, and it was determined that the power steering assist had failed, and the ste… Look up ODI 11679284 at NHTSA ↗
2025-09	2	None	ODI 11689311 The safety recall 19S54 is affecting my vehicle. It was made at the same plant at the approved date range as the other vehicles on the recall list but it seems my vehicle wasnt added to the list because it is a hybrid but it has the same exact issue as the non hybrid models Look up ODI 11689311 at NHTSA ↗ ODI 11689597 The electric power steering has failed again this will make it twice in 18 months the last time it cost 1800 dollars to fix it know that only some of the 2010 Mercury Milans are on a recall list unfortunately mine is not on that list why because it is absurd that I should I have to make this repair for 1800 dollars again you cant safely drive this car it takes everything I have to turn the steering wheel Look up ODI 11689597 at NHTSA ↗
2025-10	1	None	ODI 11696096 on 10/27/25 my son was driving car (2011 Mercury Milan) and light came on dash and car suddenly lost all power steering. Luckily car was able to be driven to side of the road when steering went out. I went to the Ford recalls website and it indicated "Epas steering efforts" was on the website as requiring free service. This recall is specifically for loss of power steering in car. Electronic Power Assisted Steering (EPAS) systems provide variable steering assistance but can experience issues leading to increased steering effort and loss of con… Look up ODI 11696096 at NHTSA ↗
2025-11	0	None	No examples available for this selection.
2025-12	1	None	ODI 11704889 Bought this car less then a year ago with 38k miles and just last week after coming back from vacation my power steering system went while on the expressway. The advancetrac warning light came on and then the service power steering now. The steering wheel was impossible to turn and to make matters worse it was snowing out. Look up ODI 11704889 at NHTSA ↗
2026-01	0	None	No examples available for this selection.
2026-02	1	None	ODI 11717622 I was driving on the freeway and the steering began to stiffen. I got to my destination and decided to check the tires for any ice or snow, thinking that might be why it was difficult to drive but there was no buildup. I made it home and parked the car. The next day, I can't even turn the steering and a warning comes up that says service power steering and advancetrac. Look up ODI 11717622 at NHTSA ↗
2026-03	1	None	ODI 11722674 1) The electric power steering system failed. The dashboard displayed the message “Service Power Steering Now,” and the steering assist stopped working, making the steering extremely stiff. The vehicle also lost reverse gear, where the engine revs but the vehicle does not move when shifted into reverse. The vehicle is still in my possession and available for inspection upon request. 2) When the power steering assist failed, the steering wheel became extremely difficult to turn, which made the vehicle harder to control. This created a safety ris… Look up ODI 11722674 at NHTSA ↗
2026-04	0	None	No examples available for this selection.
2026-05	1	None	ODI 11738608 While driving at low speed performing a turn in a residential area, the vehicle suddenly displayed a “Steering Assist Fault” warning message and the steering wheel became completely locked with essentially no movement possible. I attempted to turn the wheel with extreme force but it would barely move, creating a serious safety hazard. I was fortunately driving slowly at the time. If this had occurred at higher speed or in traffic, it could have caused a crash, serious injury, or even death. Prior to the incident, there had occasionally been a… Look up ODI 11738608 at NHTSA ↗
2026-06	1	None	ODI 11743808 · 91,430 mi The contact owns a 2011 Mercury Milan. The contact stated while driving at an undisclosed speed, the electronic power steering failure warning light illuminated. Additionally, the steering wheel failed to turn in the intended direction. The contact's family member attached the ODS monitor to the vehicle, and fault codes: C1277 (Steering Wheel Angle Sensor), UL3000 (Power Steering Control Modular) and several other failure codes associated with the electronic power steering were retrieved. The vehicle was not diagnosed or repaired by an independ… Look up ODI 11743808 at NHTSA ↗
2026-07	2	None	ODI 11753996 The contact owned a 2006 Mercury Milan. The contact received notifications of NHTSA Campaign Numbers: 19V001000 (Air Bags) and 21V158000 (Air Bags) and would like to be removed from the recall distribution list because the contact no longer own the vehicle. The manufacturer was notified several times via phone, online, and in person. Look up ODI 11753996 at NHTSA ↗ ODI 11750411 On XXX My 2011 Milan, experienced a total loss of steering assist. Am original owner & have original invoice from former dealer (Vista Ford )dated XXX, Invoice #XXX shows the dealer only did a software patch under 15N01 because there were no error codes at the time. My physical defective steering gear was never replaced, and now suffers a total mechanical electrical failure. The manufacturers software recall patch failed to prevent the component from failing. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 5… Look up ODI 11750411 at NHTSA ↗
2026-08	4	None	ODI 11759497 · 160,000 mi The contact owned a 2010 Mercury Milan. The contact stated that while driving at an undisclosed speed, the vehicle was involved in a crash. The contact stated that the vehicle flipped over and landed on its roof of the vehicle. The air bags did not deploy. The vehicle was towed to a local tow yard. The contact was later taken to the local medical center. The contact sustained pain and bruises to the chest area, the left and right knees from the impact of the steering wheel, the middle back, and the left side hip. A Police report was filed. The … Look up ODI 11759497 at NHTSA ↗ ODI 11754479 · 125,000 mi The contact owns a 2011 Mercury Milan. The contact stated there was an abnormal fuel odor coming from the vehicle and there was fuel underneath the vehicle. The contact researched and became aware of NHTSA Campaign Number: 15V793000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The dealer was contacted and confirmed that the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The vehicle was not repaired. The manufacturer was made aware of the issue and confirmed that the VIN was not under … Look up ODI 11754479 at NHTSA ↗ ODI 11754953 Gas tank leak, fuel fumes. Part of safety recall for fuel pressure regulator causing fuel tank rupture!!! Look up ODI 11754953 at NHTSA ↗
2026-09 (partial)	0	None	No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2010: 91 complaints · 2011: 59 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2010	13	23	91
2011	1	6	59

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2010	1001	0	1
2011	191	0	0

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Air Bags	Service Brakes	Steering	Vehicle Speed Control	Power Train	Engine	Exterior Lighting	Electrical System
Air Bags	—	27 ODI 11434924 1. The Airbag light on the driver side is on 2. The vehicle under is extensively rusty 3. Braking is very slow Look up ODI 11434924 at NHTSA ↗ ODI 10944562 · 70,000 mi WHEN WE PRESS ON THE BRAKES, WE NEED TO PRESS VERY HARD ALL THE WAY TO THE GROUND. WE PULL OVER AND TURN VEHICLE OFF AND RESTART IT. THIS HAS HELPED IN THE PASS BUT NO LONGER, WE ARE AFRAID TO DRIVE IT. WE HAVE TAKEN TO A FEW GARAGES AND SAID BRAKES ARE FINE. TODAY IT'S AT A FORD DEALER BEING CHECKED OUT. THIS IS OUR DAUGHTERS CAR FOR COLLEGE SHE IS TERRIFIED TO DRIVE IT, SHE SAID IT REALLY DOESN'T WANT TO STOP, AND GETTING MUCH WORSE. YOUR HELP IN THIS MATTER IS VERY MUCH APPRECIATED. THIS HAPPENS ON BACK ROADS AT STOP SIGNS AND RED LIGHTS. AL… Look up ODI 10944562 at NHTSA ↗ ODI 10944976 · 92,000 mi IN 2016 ON A WINTRY DAY I HAD AN ABS EVENT AND THE PEDAL FELL TO THE FLOOR. IT CAME UP AGAIN BY ITSELF HOURS LATER. JANUARY 10TH 2017 HAD ANOTHER ABS EVENT AND THE PEDAL FELL TO THE FLOOR. IT COST ME $387.00 TO FIX IT. THE ABS SYSTEM HAS A SAFETY ISSUE AND I URGE YOU TO PLEASE TAKE A LOOK AT THIS. HUNDREDS OF PEOPLE HAVE HAD THIS PROBLEM. TAKATA RECALL FORD SENT ME A LETTER STATING I HAVE TAKATA BUT THEY HAVEN'T FIXED IT. Look up ODI 10944976 at NHTSA ↗	5 ODI 11053877 · 13 mi TAKATA RECALL PLUS OTHERS FOR MERCURY MILAN 2010 MANUFACTURED IN 02 AND 03/2010. VEHICLE WAS IN MOTION ALL THE TIME THE ERRORS OCCURRED. Look up ODI 11053877 at NHTSA ↗ ODI 11092724 · 214,000 mi MY STEERING WHEEL COMPLETELY WENT OFF IN THE FREEWAY I GOT A SIGN ON THE DASHBOARD TO SERVICE STEERING WHEEL NOW AND THEN MY STEERING WHEEL STOPPED WORKING AS I WAS DRIVING IN THE FREEWAY. AFTER GETTING THIS FIXED LESS THEN A YEAR LATER THE SAME ISSUE HAPPENED AS I WAS DRIVING MY STEERING WHEEL JUST LOCKED AND IT WAS VERY DIFFICULT FOR ME TO STEER MY CAR TO A SAFE PLACE. THIS IS THE SECOND TIME THIS HAPPENED THE FIRST TIME BEING ON THE FREEWAY AND THIS SECOND TIME DRIVING IN THE STREETS BOTH TIMES IT HAPPENED WHILE I WAS DRIVING FROM ONE SECOND… Look up ODI 11092724 at NHTSA ↗ ODI 11120240 · 103,000 mi HEADING TO WORK. ADVANCE TRACK MAY. POPS ON. THEN SERVICE POWER STEARING. STEERING WHEEL FELT A LITTLE TIGHT. BUT IT WAS STILL DRIVABLE. MADE IT TO WORK, ONCE SHIFT WAS OVER. I WENT TO BACK OUT AND THE WHEEL WOULDN'T TURN AT ALL. COME TO.FIND OUT THIS HAS BEEN A BIG PROBLEM. ON THE 2010'S. ALL.SEEM.TO.BE HAPPONG WITH AN THE LAST 12-18 MONTHS. ALONG WITH THE PREVIOUS (FURL RANK RECALL, AND THE CURRENT AIR BAG RECALL.) THIS THINGS SHOULD BE TAKEN OFF THE ROAD! THAT'S TOO MANY MAJOR ISSUES. COME ON FORD! I GUESS IT WILL TAKE A BIG ACCIDENT FOR ANY… Look up ODI 11120240 at NHTSA ↗	0	6 ODI 10918125 THROTTLE DEFECT -LOSS OF POWER/ACCELERATION - AND - TAKATA AIRBAG RECALL. VEHICLE HAD NOT BEEN DRIVEN MORE THAN 1-2 MILES, AND HAS BEEN PARKED SINCE MAY DUE TO PREVIOUS AIRBAG WARNING AND SUBSEQUENT RECALL. UPON STARTING THE VEHICLE ON 10/23/16 TO MOVE IT TO WASH IT, THE VEHICLE EXHIBITED EXTREMELY LIMITED ACCELERATION AND LOSS OF POWER REGARDING ACCELERATION, & THEN SUDDEN ACCELERATION. CAR WAS PARKED ALONG THE CURB, AND WHEN STARTED, THE ORANGE WRENCH LIGHT CAME ON. UPON ATTEMPTING TO DRIVE IT, THE VEHICLE EXPERIENCED EXTREMELY LIMITED POWER… Look up ODI 10918125 at NHTSA ↗ ODI 10919763 · 84,000 mi TL* THE CONTACT OWNS A 2006 MERCURY MILAN. WHILE OPERATING THE VEHICLE, THE AIR BAG SENSOR ILLUMINATED INTERMITTENTLY. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. ALSO, WHILE DRIVING, THE VEHICLE WOULD NOT IMMEDIATELY ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AND THE TRANSMISSION WOULD SLIP WHEN SHIFTING GEARS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VIN WAS NOT AVAILABLE. THE FAILURE MIL… Look up ODI 10919763 at NHTSA ↗ ODI 10504922 · 43,000 mi MY MERCURY MILAN, I STARTED NOTICING MULTIPLE PROBLEMS OF MY AIR BAG BACK IN 2010, THAT AS I FIRST START THE CAR, THAT THE AIR BAG LIGHT ON THE CONTROL PANEL WOULD BE ON, AFTER ABOUT 15-20 MINUTES IT WOULD THEN GO OFF, BUT NOW ON ALL THE TIME DUE TO A MODULE UNDER THE PASSENGER SEAT. THE 2ND PROBLEM IS OF MY TRANSMISSION, WHILE IN TRAFFIC, ALOT OF STOPPING AND STARTING, I NOTICED MY TRANSMISSION SEEMS TO SLIP OUT AS IF I'M IN NEUTRAL, I'VE SEEN THERE WAS A RECALL OR TALK OF IT FOR THIS PROBLEM OF SOME OF THE NEWER MODELS, BUT THE YEAR FOR 2007,… Look up ODI 10504922 at NHTSA ↗	4 ODI 11021051 · 43,200 mi TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. WHILE DRIVING 40 MPH, THE VEHICLE SHOOK, SPUTTERED, AND LOST ALL POWER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART, BUT WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH A FAULTY COIL PACK THAT NEEDED REPLACEMENT. THE CONTACT STATED THAT THE INDEPENDENT MECHANIC REPLACED THREE COIL PACKS; HOWEVER, WHEN THE MECHANIC ATTEMPTED TO START THE VEHICLE, THE COIL PACKS EXPLODED AND THE VEHICLE SHUT OFF AGAIN. THE INDEPENDENT MECHANIC INFORMED THE… Look up ODI 11021051 at NHTSA ↗ ODI 11079972 · 59,500 mi TAKATA TOO! I DROVE MILAN TO STOP SIGN. AS I WENT FORWARD, WENT INTO 'LIMP HOME' MODE (FOUND TERM WHILE RESEARCHING). 1ST TIME THIS EVER HAPPENED. NO FOREWARNING! I WAS ABLE TO GET CAR TO CRAWL TO THE CURB. SAW ORANGE WRENCH LIGHT UP. SHUT OFF ENGINE. WHEN I RESTARTED, I WAS ABLE TO DRIVE SHORT DISTANCE HOME. NEXT DAY, TRIED 3 TIMES TO START. IT STARTED, BUT QUICKLY STALLED EACH TIME. TOWED TO MY MECHANIC. HE CHECKED COMPUTER, SAW THERE WAS A PROBLEM. HE DOESN'T DO THAT WORK. TOLD ME WRENCH AND ENGINE LIGHT COME ON. TOWED TO FORD DEALERSHIP … Look up ODI 11079972 at NHTSA ↗ ODI 11595626 Check engine light airbag light brake light on my car they turned them off and they turned on right after Look up ODI 11595626 at NHTSA ↗	2 ODI 11300711 · 158,000 mi THE AIR BAGS HAVE BEEN FIXED. SOMETIMES WHEN I APPLY MY BRAKES THEY ARE SOFT AND I HAVE TO APPLY MORE PRESSURE TO STOP. WHEN THIS HAPPENS I DRIVE REALLY SLOW BECAUSE I DON'T KNOW IF I'M GOING TO BE ABLE TO STOP IN TIME. I HAVE NOT KEPT TRACK OF HOW MANY TIME THIS HAS HAPPENED. AT LEAST 5 TIMES IN THE LAST 6 MONTHS. TWICE I WENT TO MY MECHANIC AND THEY BLED THE BRAKE LINE TO GET IT FIXED. WINTER IS HERE AND I HOPE THIS DOES NOT CAUSE A WRECK BECAUSE YOU EXPECT US TO WAIT UNTIL YOU GET THE PARTS. I HAVE NO OTHER TRANSPORTATION AND NEED MY CAR. Look up ODI 11300711 at NHTSA ↗ ODI 11164021 · 160,000 mi IVE HAD LOSS OF POWER STEERING . WHEN CAR COMP RESET I HAD POWER STEERING AGAIN. POWER STEERING RACK WAS JUST REPLACED FEB 2017 TAIL LIGHT REPLACED..FLICKERED ON N OFF LIKE STROBE LIGHT. AIRBAG LIGHT ON Look up ODI 11164021 at NHTSA ↗	5 ODI 11194794 HAD AIR BAG REPLACE APRIL 8 2019 RECALL. BUT AIR BAG ICON STAYS ON. DEALER WHO DID WORK WOULDN'T FIX. SAYING IT'S NOT PART OF RECALL. SO HOW DO I KNOWN THIS NEW AIR BAG WORKING PROPERLY Look up ODI 11194794 at NHTSA ↗ ODI 11302921 · 137,155 mi AIR BAG IS COMING APART IT LOOKS LIKE IT'S ABOUT TO DEPLOY. BRAKES KEEP FREEZING UP. WHEN IT'S COLD OUTSIDE AND WHEN IT'S HOT OUTSIDE. CHANGED COLD AND SPARK PLUGS BOTH TIMES SPARK PLUGS AND COILS WERE BURNT AT THE END AND SOME TYPE OF GOOK WAS ON THE ENDS THAT BOTH SHOPS SAID THEY NEVER SAW BEFORE. Look up ODI 11302921 at NHTSA ↗ ODI 11004100 · 125,000 mi TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MARCH OF 2017. THE MANUFACTURER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE CONTACT ALSO STATED THAT THE FRONT PASSENGER AIR BAG WAS EXPOSED DUE TO A FRACTURED DASHBOARD AT THE FRONT PASSENGER AIR BAG AREA DUE TO THE AIR BAG FAILURE. THE CONTACT ALSO MENTIONED THAT THE VEHICLE STALLED DUE TO THE AIR BAG ELECTRICAL SYSTEM. THE CON… Look up ODI 11004100 at NHTSA ↗
Service Brakes	27 ODI 11434924 1. The Airbag light on the driver side is on 2. The vehicle under is extensively rusty 3. Braking is very slow Look up ODI 11434924 at NHTSA ↗ ODI 10944562 · 70,000 mi WHEN WE PRESS ON THE BRAKES, WE NEED TO PRESS VERY HARD ALL THE WAY TO THE GROUND. WE PULL OVER AND TURN VEHICLE OFF AND RESTART IT. THIS HAS HELPED IN THE PASS BUT NO LONGER, WE ARE AFRAID TO DRIVE IT. WE HAVE TAKEN TO A FEW GARAGES AND SAID BRAKES ARE FINE. TODAY IT'S AT A FORD DEALER BEING CHECKED OUT. THIS IS OUR DAUGHTERS CAR FOR COLLEGE SHE IS TERRIFIED TO DRIVE IT, SHE SAID IT REALLY DOESN'T WANT TO STOP, AND GETTING MUCH WORSE. YOUR HELP IN THIS MATTER IS VERY MUCH APPRECIATED. THIS HAPPENS ON BACK ROADS AT STOP SIGNS AND RED LIGHTS. AL… Look up ODI 10944562 at NHTSA ↗ ODI 10944976 · 92,000 mi IN 2016 ON A WINTRY DAY I HAD AN ABS EVENT AND THE PEDAL FELL TO THE FLOOR. IT CAME UP AGAIN BY ITSELF HOURS LATER. JANUARY 10TH 2017 HAD ANOTHER ABS EVENT AND THE PEDAL FELL TO THE FLOOR. IT COST ME $387.00 TO FIX IT. THE ABS SYSTEM HAS A SAFETY ISSUE AND I URGE YOU TO PLEASE TAKE A LOOK AT THIS. HUNDREDS OF PEOPLE HAVE HAD THIS PROBLEM. TAKATA RECALL FORD SENT ME A LETTER STATING I HAVE TAKATA BUT THEY HAVEN'T FIXED IT. Look up ODI 10944976 at NHTSA ↗	—	4 ODI 10808958 · 146,700 mi WELL, THERE HAVE BEEN LOTS OF PROBLEMS WITH MY MERCURY. ON MY TRIPS TO TENNESSEE TO CARE FOR MY ELDERLY PARENTS, ON A RETURN TRIP FROM TENNESSEE TO FLORIDA, MY CAR LOST POWER STEERING AND SLOWED TO A CRAWL. I WAS ABLE TO MANIPULATE MY CAR TO THE SIDE OF THE ROAD WHERE IT WAS NOT OVERHEATING BUT WOULD NOT INCREASE IN SPEED PAST 20 MPH. I WAS ABLE TO TAKE AN EXIT AND FIND AN AUTOPARTS STORE AND HAVE THE ENGINE CHECKED, THE BELT HAD COME COMPLETELY OFF WITHOUT BEING BROKEN. I HAD TO HAVE THIS REPLACED. I HAVE EXPERIENCED A TOTAL LOSS OF COOLANT W… Look up ODI 10808958 at NHTSA ↗ ODI 11149679 · 75,000 mi TL* THE CONTACT OWNS A 2008 MERCURY MILAN. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND THE VEHICLE SHUDDERED. THE CONTACT STATED THAT THE VEHICLE STALLED AND COMPLETELY SHUT OFF. THE VEHICLE FAILED TO RESTART. THE CONTACT ALSO MENTIONED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN THE BRAKE PEDAL WAS DEPRESSED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 75,000. Look up ODI 11149679 at NHTSA ↗ ODI 10466292 · 37,000 mi I HAVE HAD THE MILAN 2010 INTO FORD 6 TIMES BECAUSE THE ENGINE LOST ALL POWER WITHOUT WARNING:NO LIGHTS;BRAKES;STEERING. I HAVE WITNESSES. IT HAS HAPPENED IN ALL TYPES OF CONDITIONS: STOP AND GO TRAFFIC; MERGING ONTO A FREEWAY. THE LAST TIME BLACK SMOKE CAME FROM UNDER THE HOOD. THE CAR WAS IN THE SHOP FOR 6 WEEKS. A WEEK AFTER IT WAS SO CALLED "REPAIRED" THE PROBLEM OCCURRED AGAIN. I STARTED A "LEMON LAW" COMPLAINT IN MARCH 2012. MY MOTHER BECAME FATALLY ILL AND DIED AND I COULD NOT COMPLETE THE CLAIM. JUNE 15, 2012 I WAS PULLING IN… Look up ODI 10466292 at NHTSA ↗	4 ODI 10492964 · 155,508 mi WHILE DRIVING APPROXIMATELY 35 MPH, I TOOK MY FOOT OFF THE ACCELERATOR AND THE VEHICLE ACCELERATED UNTIL IT WAS THEN GOING APPROXIMATELY 50 MPH. I PUSHED DOWN ON THE BRAKE PEDAL TO SLOW DOWN SEVERAL TIMES, BUT THE CAR DID NOT SLOW DOWN IT CONTINUED TO DRIVE AT THAT SAME SPEED. THE VEHICLE THEN STRUCK A STOP SIGN AND CAME TO A STOP. *TR Look up ODI 10492964 at NHTSA ↗ ODI 10892904 · 105,000 mi BRAKE PEDAL SWITCH WOULD MALFUNCTION AND CAR WOULD LOCK IN PARK AND HAD TO REPLACE 2016 COST - I DON'T HAVE THIS RECEIPT HANDY AT THIS TIME. TODAY REPLACED THROTTLE AND AN IGNITION COIL THIS DATE. CAR WOULD STOP ACCELERATING WHEN IN MOTION WHEN DRIVING IN A STRAIGHT LINE AND LOOSE POWER AND HAVE TO PULL OVER AND SHUT OFF AND RESTART AND THEN MORE TIME TO START. REPAIRED TODAY COST OVER $1100. Look up ODI 10892904 at NHTSA ↗ ODI 11047938 · 120,000 mi I WAS DRIVING UP THE HILL & SLOWED DOWN FOR THE SPEEDBUMP. I STARTED APPLYING THE BRAKES TO TURN RIGHT INTO THE DRIVEWAY BUT THE CAR LUNGED FORWARD, CAUSING ME TO MISS THE DRIVEWAY & TURN INTO THE YARD. AS I STEPPED ON THE BRAKE THE CAR CONTINUED TO SPEED UP SO I SCREAMED AT MY HUSBAND "JAMES I CAN'T STOP THE CAR!" HE YANKED THE HANDBRAKE UP BUT IT DIDN'T STOP OR SLOW DOWN AND THE ENGINE MADE A CONTINUOUS HIGH PITCHED RACING SOUND. WE CRASHED INTO THE HOUSE, DAMAGING IT & BREAKING MY LEFT ARM! THE CAR WAS TOTALED. ALL THIS OCCURRED IN JU… Look up ODI 11047938 at NHTSA ↗	2 ODI 11056331 WINDOW DON'T WORT R WINDOW Look up ODI 11056331 at NHTSA ↗ ODI 10808958 · 146,700 mi WELL, THERE HAVE BEEN LOTS OF PROBLEMS WITH MY MERCURY. ON MY TRIPS TO TENNESSEE TO CARE FOR MY ELDERLY PARENTS, ON A RETURN TRIP FROM TENNESSEE TO FLORIDA, MY CAR LOST POWER STEERING AND SLOWED TO A CRAWL. I WAS ABLE TO MANIPULATE MY CAR TO THE SIDE OF THE ROAD WHERE IT WAS NOT OVERHEATING BUT WOULD NOT INCREASE IN SPEED PAST 20 MPH. I WAS ABLE TO TAKE AN EXIT AND FIND AN AUTOPARTS STORE AND HAVE THE ENGINE CHECKED, THE BELT HAD COME COMPLETELY OFF WITHOUT BEING BROKEN. I HAD TO HAVE THIS REPLACED. I HAVE EXPERIENCED A TOTAL LOSS OF COOLANT W… Look up ODI 10808958 at NHTSA ↗	3 ODI 11149679 · 75,000 mi TL* THE CONTACT OWNS A 2008 MERCURY MILAN. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND THE VEHICLE SHUDDERED. THE CONTACT STATED THAT THE VEHICLE STALLED AND COMPLETELY SHUT OFF. THE VEHICLE FAILED TO RESTART. THE CONTACT ALSO MENTIONED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN THE BRAKE PEDAL WAS DEPRESSED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 75,000. Look up ODI 11149679 at NHTSA ↗ ODI 11047938 · 120,000 mi I WAS DRIVING UP THE HILL & SLOWED DOWN FOR THE SPEEDBUMP. I STARTED APPLYING THE BRAKES TO TURN RIGHT INTO THE DRIVEWAY BUT THE CAR LUNGED FORWARD, CAUSING ME TO MISS THE DRIVEWAY & TURN INTO THE YARD. AS I STEPPED ON THE BRAKE THE CAR CONTINUED TO SPEED UP SO I SCREAMED AT MY HUSBAND "JAMES I CAN'T STOP THE CAR!" HE YANKED THE HANDBRAKE UP BUT IT DIDN'T STOP OR SLOW DOWN AND THE ENGINE MADE A CONTINUOUS HIGH PITCHED RACING SOUND. WE CRASHED INTO THE HOUSE, DAMAGING IT & BREAKING MY LEFT ARM! THE CAR WAS TOTALED. ALL THIS OCCURRED IN JU… Look up ODI 11047938 at NHTSA ↗ ODI 11595626 Check engine light airbag light brake light on my car they turned them off and they turned on right after Look up ODI 11595626 at NHTSA ↗	21 ODI 11300711 · 158,000 mi THE AIR BAGS HAVE BEEN FIXED. SOMETIMES WHEN I APPLY MY BRAKES THEY ARE SOFT AND I HAVE TO APPLY MORE PRESSURE TO STOP. WHEN THIS HAPPENS I DRIVE REALLY SLOW BECAUSE I DON'T KNOW IF I'M GOING TO BE ABLE TO STOP IN TIME. I HAVE NOT KEPT TRACK OF HOW MANY TIME THIS HAS HAPPENED. AT LEAST 5 TIMES IN THE LAST 6 MONTHS. TWICE I WENT TO MY MECHANIC AND THEY BLED THE BRAKE LINE TO GET IT FIXED. WINTER IS HERE AND I HOPE THIS DOES NOT CAUSE A WRECK BECAUSE YOU EXPECT US TO WAIT UNTIL YOU GET THE PARTS. I HAVE NO OTHER TRANSPORTATION AND NEED MY CAR. Look up ODI 11300711 at NHTSA ↗ ODI 10512413 · 40,000 mi I HAVE A 2010 MERCURY MILAN WITH 40,000 MILES ON IT. RECENTLY SOMEONE POINTED OUT TO ME THAT THE DRIVER-SIDE BRAKE LIGHT IS CONTINUOUSLY ACTIVATED. CONSEQUENTLY WHEN BRAKING, DRIVERS BEHIND ME ARE ONLY NOTIFIED BY THE RIGHT AND CENTER BRAKE LIGHTS. IT SEEMS TO ONLY HAPPEN WHEN THE HEADLIGHTS ARE ON. MY RESEARCH SHOWS THIS TO BE A COMMON ISSUE WITH THE 2010 MERCURY MILAN WITH SOME HAVING BOTH BRAKE LIGHTS MALFUNCTIONING. DIAGNOSIS SAYS IT IS A FAULTY LED BRAKE LIGHT ASSEMBLY, WHICH WOULD IMPLY A BAD CIRCUIT BOARD. THIS IS A SERIOUS SAFETY HA… Look up ODI 10512413 at NHTSA ↗ ODI 10557420 · 15,000 mi WHEN THE LIGHTS ARE ON (AT NIGHT), THE REAR LIGHTS ARE CONTINUOUSLY AT THEIR HIGHEST BRIGHTNESS, AS IF THE BRAKES WERE PRESSED DOWN. SO, IT APPEARS THAT THE BRAKES ARE ON CONTINUOUSLY. THE ONLY DIFFERENCE WHEN THE BRAKE PEDAL IS PRESSED DOWN IS THAT THE CENTRAL LIGHT HIGH UP ON THE TRUNK TURNS ON. THIS IS ONLY AN ISSUE AT NIGHT- DURING THE DAY THE BRAKE LIGHTS FUNCTION NORMALLY. BASED ON INTERNET FORUMS AT EDMUNDS AND CONSUMER REPORTS, AMONG OTHERS, I HAVE FOUND AT LEAST 10 OTHER INSTANCES OF THIS EXACT SAME PROBLEM WITH 2010 MERCURY MILANS, MO… Look up ODI 10557420 at NHTSA ↗	18 ODI 10892904 · 105,000 mi BRAKE PEDAL SWITCH WOULD MALFUNCTION AND CAR WOULD LOCK IN PARK AND HAD TO REPLACE 2016 COST - I DON'T HAVE THIS RECEIPT HANDY AT THIS TIME. TODAY REPLACED THROTTLE AND AN IGNITION COIL THIS DATE. CAR WOULD STOP ACCELERATING WHEN IN MOTION WHEN DRIVING IN A STRAIGHT LINE AND LOOSE POWER AND HAVE TO PULL OVER AND SHUT OFF AND RESTART AND THEN MORE TIME TO START. REPAIRED TODAY COST OVER $1100. Look up ODI 10892904 at NHTSA ↗ ODI 10950456 · 70,000 mi WHEN DRIVING AND A POTHOLE IS STRUCK, BRAKES GO OUT COMPLETELY FOR A FEW SECONDS. AS A WHOLE, THE BRAKES NOW OPERATE AT ONLY APPROX. 25% EFFECTIVENESS. THE ISSUE WAS CONFIRMED TO BE RELATED TO THE HYDRAULIC CONTROL UNIT (HCU) BY ALLSTATE INSURANCE CO., WOLTZ AND WIND FORD (LOCAL DEALER), AND APEX AUTOBODY (LOCAL AUTOBODY). Look up ODI 10950456 at NHTSA ↗ ODI 10958571 · 75,000 mi EXTENDED BRAKING DISTANCE THIS IS NOW THE SECOND TIME THIS HAS HAPPENED TO MY CAR, THE FIRST TIME WAS LAST WINTER. IT WAS A LITTLE SLIPPERY ON THE ROADS SO I WAS NOT AT ALL GOING FAST, COMING TO A STOP SIGN IN MY NEIGHBORHOOD BRAKING, THE ANTILOCK BRAKES KICKED IN, MADE A LITTLE NOISE, I STOPPED AND THEN WENT ON MY WAY. THE NEXT TIME I CAME TO STOP AFTER THAT I COULD BARELY STOP AND HAD TO PRESS MY FOOT TO THE FLOOR TO DO SO. IT WAS LIKE IT WANTED TO STOP AT THE NORMAL TIME BUT THEN RELEASED A LITTLE TO HAVE MY FOOT GO ALL THE WAY DOWN TO TH… Look up ODI 10958571 at NHTSA ↗
Steering	5 ODI 11053877 · 13 mi TAKATA RECALL PLUS OTHERS FOR MERCURY MILAN 2010 MANUFACTURED IN 02 AND 03/2010. VEHICLE WAS IN MOTION ALL THE TIME THE ERRORS OCCURRED. Look up ODI 11053877 at NHTSA ↗ ODI 11092724 · 214,000 mi MY STEERING WHEEL COMPLETELY WENT OFF IN THE FREEWAY I GOT A SIGN ON THE DASHBOARD TO SERVICE STEERING WHEEL NOW AND THEN MY STEERING WHEEL STOPPED WORKING AS I WAS DRIVING IN THE FREEWAY. AFTER GETTING THIS FIXED LESS THEN A YEAR LATER THE SAME ISSUE HAPPENED AS I WAS DRIVING MY STEERING WHEEL JUST LOCKED AND IT WAS VERY DIFFICULT FOR ME TO STEER MY CAR TO A SAFE PLACE. THIS IS THE SECOND TIME THIS HAPPENED THE FIRST TIME BEING ON THE FREEWAY AND THIS SECOND TIME DRIVING IN THE STREETS BOTH TIMES IT HAPPENED WHILE I WAS DRIVING FROM ONE SECOND… Look up ODI 11092724 at NHTSA ↗ ODI 11120240 · 103,000 mi HEADING TO WORK. ADVANCE TRACK MAY. POPS ON. THEN SERVICE POWER STEARING. STEERING WHEEL FELT A LITTLE TIGHT. BUT IT WAS STILL DRIVABLE. MADE IT TO WORK, ONCE SHIFT WAS OVER. I WENT TO BACK OUT AND THE WHEEL WOULDN'T TURN AT ALL. COME TO.FIND OUT THIS HAS BEEN A BIG PROBLEM. ON THE 2010'S. ALL.SEEM.TO.BE HAPPONG WITH AN THE LAST 12-18 MONTHS. ALONG WITH THE PREVIOUS (FURL RANK RECALL, AND THE CURRENT AIR BAG RECALL.) THIS THINGS SHOULD BE TAKEN OFF THE ROAD! THAT'S TOO MANY MAJOR ISSUES. COME ON FORD! I GUESS IT WILL TAKE A BIG ACCIDENT FOR ANY… Look up ODI 11120240 at NHTSA ↗	4 ODI 10808958 · 146,700 mi WELL, THERE HAVE BEEN LOTS OF PROBLEMS WITH MY MERCURY. ON MY TRIPS TO TENNESSEE TO CARE FOR MY ELDERLY PARENTS, ON A RETURN TRIP FROM TENNESSEE TO FLORIDA, MY CAR LOST POWER STEERING AND SLOWED TO A CRAWL. I WAS ABLE TO MANIPULATE MY CAR TO THE SIDE OF THE ROAD WHERE IT WAS NOT OVERHEATING BUT WOULD NOT INCREASE IN SPEED PAST 20 MPH. I WAS ABLE TO TAKE AN EXIT AND FIND AN AUTOPARTS STORE AND HAVE THE ENGINE CHECKED, THE BELT HAD COME COMPLETELY OFF WITHOUT BEING BROKEN. I HAD TO HAVE THIS REPLACED. I HAVE EXPERIENCED A TOTAL LOSS OF COOLANT W… Look up ODI 10808958 at NHTSA ↗ ODI 11149679 · 75,000 mi TL* THE CONTACT OWNS A 2008 MERCURY MILAN. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND THE VEHICLE SHUDDERED. THE CONTACT STATED THAT THE VEHICLE STALLED AND COMPLETELY SHUT OFF. THE VEHICLE FAILED TO RESTART. THE CONTACT ALSO MENTIONED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN THE BRAKE PEDAL WAS DEPRESSED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 75,000. Look up ODI 11149679 at NHTSA ↗ ODI 10466292 · 37,000 mi I HAVE HAD THE MILAN 2010 INTO FORD 6 TIMES BECAUSE THE ENGINE LOST ALL POWER WITHOUT WARNING:NO LIGHTS;BRAKES;STEERING. I HAVE WITNESSES. IT HAS HAPPENED IN ALL TYPES OF CONDITIONS: STOP AND GO TRAFFIC; MERGING ONTO A FREEWAY. THE LAST TIME BLACK SMOKE CAME FROM UNDER THE HOOD. THE CAR WAS IN THE SHOP FOR 6 WEEKS. A WEEK AFTER IT WAS SO CALLED "REPAIRED" THE PROBLEM OCCURRED AGAIN. I STARTED A "LEMON LAW" COMPLAINT IN MARCH 2012. MY MOTHER BECAME FATALLY ILL AND DIED AND I COULD NOT COMPLETE THE CLAIM. JUNE 15, 2012 I WAS PULLING IN… Look up ODI 10466292 at NHTSA ↗	—	6 ODI 10378628 · 53,000 mi TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT STATED THAT WHILE ENTERING A PARKING SPACE, THE POWER STEERING FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE EXHIBITED A BURNING RUBBER ODOR WHEN THE FAILURE OCCURRED. THE STEERING WHEEL BECAME INCREASINGLY STIFF AND THERE WAS A LOUD, ABNORMAL NOISE FROM THE ENGINE. THE VEHICLE THEN ABNORMALLY ACCELERATED. THE CONTACT WAS UNABLE TO CONTROL THE VEHICLE WITHOUT STEERING AND CRASHED INTO A TREE. THE CONTACT WAS UNINJURED. A POLICE REPORT WAS AVAILABLE. SHE THEN ATTEMPTED TO POWER… Look up ODI 10378628 at NHTSA ↗ ODI 10439163 · 25,000 mi TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT STATED THAT THE STEERING WHEEL WOULD VIBRATE WHILE DRIVING 60 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY WERE UNABLE TO DIAGNOSE A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE REAR TIRES WOULD RUB AGAINST THE FRAME OF THE VEHICLE WHILE DRIVING AT ALL SPEEDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, BUT NO REPAIRS WERE PERFORMED. IN ADDITION, THE CONTACT STATED THAT SHE HAD TO DEPRESS THE ACCELERATOR TO THE FLOOR IN ORDER TO ACCELERATE. THE V… Look up ODI 10439163 at NHTSA ↗ ODI 10525894 · 66,037 mi WHILE DRIVING ON EXPRESSWAY THE THROTTLE STARTED DROPPING DOWN TO IDLE SPEED AND THE ACCELERATOR STOPPED WORKING AND THE POWER STEERING WAS GONE ONLY MANUAL STEERING LEFT. THE VEHICLE LOST POWER AND STARTED COASTING. PULLED OVER AND STOPPED SHUT OFF THE ENGINE RESTARTED AND THE CAR STARTED UP AND RAN NORMALLY FOR 10 MILES THAN IT DID IT AGAIN. *TR Look up ODI 10525894 at NHTSA ↗	13 ODI 10808958 · 146,700 mi WELL, THERE HAVE BEEN LOTS OF PROBLEMS WITH MY MERCURY. ON MY TRIPS TO TENNESSEE TO CARE FOR MY ELDERLY PARENTS, ON A RETURN TRIP FROM TENNESSEE TO FLORIDA, MY CAR LOST POWER STEERING AND SLOWED TO A CRAWL. I WAS ABLE TO MANIPULATE MY CAR TO THE SIDE OF THE ROAD WHERE IT WAS NOT OVERHEATING BUT WOULD NOT INCREASE IN SPEED PAST 20 MPH. I WAS ABLE TO TAKE AN EXIT AND FIND AN AUTOPARTS STORE AND HAVE THE ENGINE CHECKED, THE BELT HAD COME COMPLETELY OFF WITHOUT BEING BROKEN. I HAD TO HAVE THIS REPLACED. I HAVE EXPERIENCED A TOTAL LOSS OF COOLANT W… Look up ODI 10808958 at NHTSA ↗ ODI 10525894 · 66,037 mi WHILE DRIVING ON EXPRESSWAY THE THROTTLE STARTED DROPPING DOWN TO IDLE SPEED AND THE ACCELERATOR STOPPED WORKING AND THE POWER STEERING WAS GONE ONLY MANUAL STEERING LEFT. THE VEHICLE LOST POWER AND STARTED COASTING. PULLED OVER AND STOPPED SHUT OFF THE ENGINE RESTARTED AND THE CAR STARTED UP AND RAN NORMALLY FOR 10 MILES THAN IT DID IT AGAIN. *TR Look up ODI 10525894 at NHTSA ↗ ODI 10546484 · 58,500 mi I WAS IN CINCINNATI THAT WEEKEND (3 HOURS AWAY FROM HOME) AND AS I WAS PULLING INTO THE PARKING LOT OF A STORE, THE CAR JERKED VERY HARD AND THEN THE WRENCH SHOWED UP ON THE DASH AND I LOST ALL POWER. I WAS ABLE TO COAST INTO A PARKING SPACE. I THEN SHUT OFF THE CAR AND WAITED A BIT AND RESTARTED IT. THE WRENCH CAME OFF THE DASH AND THE CAR WAS WORKING PROPERLY AGAIN. WE THEN WENT ABOUT OUR DAY AND AS WE WERE HEADING BACK TO MY NEPHEWS FOOTBALL GAME, WE WERE DRIVING DOWN 4 LANES OF TRAFFIC AND I HAD JUST PASSED A SLOWER MOVING VEHICLE WHEN … Look up ODI 10546484 at NHTSA ↗	2 ODI 11149679 · 75,000 mi TL* THE CONTACT OWNS A 2008 MERCURY MILAN. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND THE VEHICLE SHUDDERED. THE CONTACT STATED THAT THE VEHICLE STALLED AND COMPLETELY SHUT OFF. THE VEHICLE FAILED TO RESTART. THE CONTACT ALSO MENTIONED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN THE BRAKE PEDAL WAS DEPRESSED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 75,000. Look up ODI 11149679 at NHTSA ↗ ODI 11323895 · 35,700 mi WHILE DRIVING THE VEHICLE A WARNING CAME ON STATING POWER ASSIST FAILURE. CAR HAD MANUAL STEERING ONLY. THE FIRST TIME IT HAPPENED IT WENT AWAY WHEN THE CAR WAS RESTARTED. NO SUCH LUCK THIS TIME, WARNING STAYS ON AND NO POWER STEERING. LUCKILY I WAS ON STRAIGHT ROADS BOTH TIMES. I SEE THERE WAS A RECALL ON THIS BUT THE DEALERSHIP SAYS THERE IS NONE?? Look up ODI 11323895 at NHTSA ↗	1 ODI 11164021 · 160,000 mi IVE HAD LOSS OF POWER STEERING . WHEN CAR COMP RESET I HAD POWER STEERING AGAIN. POWER STEERING RACK WAS JUST REPLACED FEB 2017 TAIL LIGHT REPLACED..FLICKERED ON N OFF LIKE STROBE LIGHT. AIRBAG LIGHT ON Look up ODI 11164021 at NHTSA ↗	12 ODI 10466292 · 37,000 mi I HAVE HAD THE MILAN 2010 INTO FORD 6 TIMES BECAUSE THE ENGINE LOST ALL POWER WITHOUT WARNING:NO LIGHTS;BRAKES;STEERING. I HAVE WITNESSES. IT HAS HAPPENED IN ALL TYPES OF CONDITIONS: STOP AND GO TRAFFIC; MERGING ONTO A FREEWAY. THE LAST TIME BLACK SMOKE CAME FROM UNDER THE HOOD. THE CAR WAS IN THE SHOP FOR 6 WEEKS. A WEEK AFTER IT WAS SO CALLED "REPAIRED" THE PROBLEM OCCURRED AGAIN. I STARTED A "LEMON LAW" COMPLAINT IN MARCH 2012. MY MOTHER BECAME FATALLY ILL AND DIED AND I COULD NOT COMPLETE THE CLAIM. JUNE 15, 2012 I WAS PULLING IN… Look up ODI 10466292 at NHTSA ↗ ODI 10556572 · 83,850 mi ADVANCETRAC AND POWER STEERING WARNING LIGHTS CAME ON; LOST ALL POWER STEERING. THIS IS THE THIRD OCCURRENCE OF THE SAME PROBLEM. DEALER PREVIOUSLY REPLACED A FUSE, THEN THE POWER STEERING UNIT. WILL TAKE IT TO THE DEALER FOR THE THIRD REPAIR. *TR Look up ODI 10556572 at NHTSA ↗ ODI 10641831 TRAVELING TO ARMY NATIONAL GUARD DRILL DURING THE EARLY MORNING HOURS IS WHEN THIS OCCURED. I WAS GOING SPEED LIMIT WHILE TURNING RIGHT ONTO AN ONRAMP WHICH LEADS TO THE HIGHWAY. THERE WAS A WEIRD VIBRATION IN THE STERRING WHEEL AND IT FAILED AND COULD NOT BE TURNED BACK FROM THE RIGHT POSITION. I AM STRONG AND I COULD NOT MOVE IT. THIS MALFUNCTION CAUSE MY CAR TO SMASH INTO A TREE. I WAS KNOCKED OUT, HEAD INJRUY, AND VERY BAD BACK/SHOULDER INJURY. I WAS TAKEN BY 911 TO THE HOSPITAL AND I HAVE BEEN TREATED FOR MULTIPLE THINGS. FORD IS YE… Look up ODI 10641831 at NHTSA ↗
Vehicle Speed Control	0	4 ODI 10492964 · 155,508 mi WHILE DRIVING APPROXIMATELY 35 MPH, I TOOK MY FOOT OFF THE ACCELERATOR AND THE VEHICLE ACCELERATED UNTIL IT WAS THEN GOING APPROXIMATELY 50 MPH. I PUSHED DOWN ON THE BRAKE PEDAL TO SLOW DOWN SEVERAL TIMES, BUT THE CAR DID NOT SLOW DOWN IT CONTINUED TO DRIVE AT THAT SAME SPEED. THE VEHICLE THEN STRUCK A STOP SIGN AND CAME TO A STOP. *TR Look up ODI 10492964 at NHTSA ↗ ODI 10892904 · 105,000 mi BRAKE PEDAL SWITCH WOULD MALFUNCTION AND CAR WOULD LOCK IN PARK AND HAD TO REPLACE 2016 COST - I DON'T HAVE THIS RECEIPT HANDY AT THIS TIME. TODAY REPLACED THROTTLE AND AN IGNITION COIL THIS DATE. CAR WOULD STOP ACCELERATING WHEN IN MOTION WHEN DRIVING IN A STRAIGHT LINE AND LOOSE POWER AND HAVE TO PULL OVER AND SHUT OFF AND RESTART AND THEN MORE TIME TO START. REPAIRED TODAY COST OVER $1100. Look up ODI 10892904 at NHTSA ↗ ODI 11047938 · 120,000 mi I WAS DRIVING UP THE HILL & SLOWED DOWN FOR THE SPEEDBUMP. I STARTED APPLYING THE BRAKES TO TURN RIGHT INTO THE DRIVEWAY BUT THE CAR LUNGED FORWARD, CAUSING ME TO MISS THE DRIVEWAY & TURN INTO THE YARD. AS I STEPPED ON THE BRAKE THE CAR CONTINUED TO SPEED UP SO I SCREAMED AT MY HUSBAND "JAMES I CAN'T STOP THE CAR!" HE YANKED THE HANDBRAKE UP BUT IT DIDN'T STOP OR SLOW DOWN AND THE ENGINE MADE A CONTINUOUS HIGH PITCHED RACING SOUND. WE CRASHED INTO THE HOUSE, DAMAGING IT & BREAKING MY LEFT ARM! THE CAR WAS TOTALED. ALL THIS OCCURRED IN JU… Look up ODI 11047938 at NHTSA ↗	6 ODI 10378628 · 53,000 mi TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT STATED THAT WHILE ENTERING A PARKING SPACE, THE POWER STEERING FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE EXHIBITED A BURNING RUBBER ODOR WHEN THE FAILURE OCCURRED. THE STEERING WHEEL BECAME INCREASINGLY STIFF AND THERE WAS A LOUD, ABNORMAL NOISE FROM THE ENGINE. THE VEHICLE THEN ABNORMALLY ACCELERATED. THE CONTACT WAS UNABLE TO CONTROL THE VEHICLE WITHOUT STEERING AND CRASHED INTO A TREE. THE CONTACT WAS UNINJURED. A POLICE REPORT WAS AVAILABLE. SHE THEN ATTEMPTED TO POWER… Look up ODI 10378628 at NHTSA ↗ ODI 10439163 · 25,000 mi TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT STATED THAT THE STEERING WHEEL WOULD VIBRATE WHILE DRIVING 60 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY WERE UNABLE TO DIAGNOSE A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE REAR TIRES WOULD RUB AGAINST THE FRAME OF THE VEHICLE WHILE DRIVING AT ALL SPEEDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, BUT NO REPAIRS WERE PERFORMED. IN ADDITION, THE CONTACT STATED THAT SHE HAD TO DEPRESS THE ACCELERATOR TO THE FLOOR IN ORDER TO ACCELERATE. THE V… Look up ODI 10439163 at NHTSA ↗ ODI 10525894 · 66,037 mi WHILE DRIVING ON EXPRESSWAY THE THROTTLE STARTED DROPPING DOWN TO IDLE SPEED AND THE ACCELERATOR STOPPED WORKING AND THE POWER STEERING WAS GONE ONLY MANUAL STEERING LEFT. THE VEHICLE LOST POWER AND STARTED COASTING. PULLED OVER AND STOPPED SHUT OFF THE ENGINE RESTARTED AND THE CAR STARTED UP AND RAN NORMALLY FOR 10 MILES THAN IT DID IT AGAIN. *TR Look up ODI 10525894 at NHTSA ↗	—	40 ODI 10730483 I GOT INTO THE CAR WITH MY ONE MONTH OLD GRANDDAUGHTER AND HER MOM AND MY SON, THE CAR HESITATED TO START, GOT ON THE EXPRESSWAY AND TRIED TO PICK UP SPEED AND THE CAR GOES ONLY TO 55 SPEED AND IT DON'T PICK UP SO I HAD TO GET OFF THE EXPRESSWAY WITH MY FAMILY BECAUSE THE CAR WASN'T ACTING RIGHT, .THEN THE NEXT THING I KNOW THE CHECK ENGINE LIGHT CAME ON AND THE AIRBAG CAME ON AND THAT TOOL BAR ON THE LEFT HAND SIDE OF THE DASH BOARD CAME ON.AS WELL AS THE CHECK ENGINE LIGHT, THIS IS A 2006 MERCURY MILAN PREMIER , I HEARD A LOT OF CLICKING WHIL… Look up ODI 10730483 at NHTSA ↗ ODI 11157199 · 161,000 mi STARTED CAR FOR A DRIVE AFTER OIL CHANGE/ DISCONNECT BATTERY FOR TERMINAL CLEANING AND RECONNECT. UPON ACCELERATION, COULD NOT GET CAR TO SHIFT UNLESS LET OFF GAS. SHIFTS HARD, DID NOT SHIFT 3 AND 4 GEAR UNTIL ACCELERATION OF AT LEAST 55 MPH, THEN 70 IN 4TH GEAR. ON HIGHWAY SEEMED TO WANT TO SLOW DOWN. UPON PARKING, LET IT IDLE. CAR FLASHED ENGINE LIGHT, WRENCH AND CURVY ROAD. IDLING WAS ROUGH, AS IF VACUUM WAS NOT WORKING. TURNED CAR OFF AND THEN ON. WRENCH DISAPPEARED AND CURVY ROAD BUT ENGINE LIGHT ON. CHECKED CODES. ONLY THREW ONE CODE NOT … Look up ODI 11157199 at NHTSA ↗ ODI 10565321 · 85,000 mi TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 55 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE SPARK PLUGS, THE THROTTLE BODY AND THE POWER TRAIN CONTROL MODULE (PCM) WERE REPLACED. THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000. Look up ODI 10565321 at NHTSA ↗	76 ODI 10668894 · 95,000 mi TURNED MY CAR ON ONE MORNING AND A WRENCH INDICATOR LIGHT CAME ON FOLLOWED BY THE CHECK ENGINE LIGHT UPON DRIVING TO MY REPAIR SHOP TO GET PROBLEM LOOKED AT NOTICED A SIGNIFICANT DECREASE IN ACCELERATION POWER AND VEHICLE WAS IN "LIMP MODE" MY MECHANIC TOLD ME. LOOKED UP THE ISSUE AND FOUND IT WAS A COMMON ISSUE WITH MY MAKE AND MODEL AND THAT A COMPLAINT HAS BEEN SUBMITTED FOR A RECALL OF THE THROTTLE BODY ON MY VEHICLE AND MANY OTHERS SO I AM SUBMITTING MY COMPLAINT TO HELP GET THIS ISSUE PUT INTO RECALL STATUS AS THE PART IS FAIRLY EXPENSIVE… Look up ODI 10668894 at NHTSA ↗ ODI 10984317 · 65,000 mi TL* THE CONTACT OWNS A 2006 MERCURY MILAN. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WENT INTO LIMP MODE AND THE SPEED SUDDENLY DECELERATED TO UNDER 20 MPH. WHEN THE FAILURE OCCURRED, THE SPEED WOULD NOT INCREASE PAST 20 MPH WHEN DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ELECTRONIC THROTTLE BODY WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000. ..UPDATED 06/27/17 BF AS Look up ODI 10984317 at NHTSA ↗ ODI 11157199 · 161,000 mi STARTED CAR FOR A DRIVE AFTER OIL CHANGE/ DISCONNECT BATTERY FOR TERMINAL CLEANING AND RECONNECT. UPON ACCELERATION, COULD NOT GET CAR TO SHIFT UNLESS LET OFF GAS. SHIFTS HARD, DID NOT SHIFT 3 AND 4 GEAR UNTIL ACCELERATION OF AT LEAST 55 MPH, THEN 70 IN 4TH GEAR. ON HIGHWAY SEEMED TO WANT TO SLOW DOWN. UPON PARKING, LET IT IDLE. CAR FLASHED ENGINE LIGHT, WRENCH AND CURVY ROAD. IDLING WAS ROUGH, AS IF VACUUM WAS NOT WORKING. TURNED CAR OFF AND THEN ON. WRENCH DISAPPEARED AND CURVY ROAD BUT ENGINE LIGHT ON. CHECKED CODES. ONLY THREW ONE CODE NOT … Look up ODI 11157199 at NHTSA ↗	2 ODI 10535168 · 49,000 mi FIRST BRAKE LIGHT AND TAIL LIGHT ON DRIVERS SIDE LIGHT UP ONCE IN AWHILE DID NOT KNOW WAS OUT TILL FRIEND TOLD ME , COST TO REPAIR LED LIGHT IS $400 FOR PART HAVE NOT REPAIRED YET, WHILE DRIVING AT ANY SPEED CAR WILL SHUT DOWN TO LIMP MODE ,DEALER STATED $550 TO REPAIR AND REPLACE THROTTLE BODY , BOTH ARE SERIOUS SAFETY ITEMS THAT COULD RESULT IN BEING REAR ENDED, OUT OF WARRANTY SO ORDERING A THROTTLE BODY AND REPLACE BY OURSELVES FOR IT STALLS OUT CONTINUOUSLY , RECALL SHOULD BE ORDERED ON BOTH THE TAIL LIGHT ASSEMBLIES AND THE THROTTLE BODY… Look up ODI 10535168 at NHTSA ↗ ODI 10564621 · 37,000 mi THE REAR RIGHT EXTERIOR LIGHT BURNED OUT. THERE ARE SUPPOSEDLY LED LIGHTS. DEALER NOTIFIED ME THAT THE COST OF THE PART WAS APPROXIMATELY $450.00 AND THAT DID NOT INCLUDE LABOR. THIS IS A SAFETY ISSUE AND FORD REFUSES TO PAY ANYTHING. THIS CAR IS A 2010 MERCURY MILAN. IT IS MY FIRST FORD PRODUCT. I HAVE BEEN A LOYAL TOYOTA DRIVER BEFORE THEIR BUT WANTED TO BUY AN AMERICAN CAR. THIS IS AFTER THE THROTTLE BODY HAD TO BE REPLACED. HOW CAN THEY JUSTIFY THIS? *TR Look up ODI 10564621 at NHTSA ↗	31 ODI 10668894 · 95,000 mi TURNED MY CAR ON ONE MORNING AND A WRENCH INDICATOR LIGHT CAME ON FOLLOWED BY THE CHECK ENGINE LIGHT UPON DRIVING TO MY REPAIR SHOP TO GET PROBLEM LOOKED AT NOTICED A SIGNIFICANT DECREASE IN ACCELERATION POWER AND VEHICLE WAS IN "LIMP MODE" MY MECHANIC TOLD ME. LOOKED UP THE ISSUE AND FOUND IT WAS A COMMON ISSUE WITH MY MAKE AND MODEL AND THAT A COMPLAINT HAS BEEN SUBMITTED FOR A RECALL OF THE THROTTLE BODY ON MY VEHICLE AND MANY OTHERS SO I AM SUBMITTING MY COMPLAINT TO HELP GET THIS ISSUE PUT INTO RECALL STATUS AS THE PART IS FAIRLY EXPENSIVE… Look up ODI 10668894 at NHTSA ↗ ODI 10730483 I GOT INTO THE CAR WITH MY ONE MONTH OLD GRANDDAUGHTER AND HER MOM AND MY SON, THE CAR HESITATED TO START, GOT ON THE EXPRESSWAY AND TRIED TO PICK UP SPEED AND THE CAR GOES ONLY TO 55 SPEED AND IT DON'T PICK UP SO I HAD TO GET OFF THE EXPRESSWAY WITH MY FAMILY BECAUSE THE CAR WASN'T ACTING RIGHT, .THEN THE NEXT THING I KNOW THE CHECK ENGINE LIGHT CAME ON AND THE AIRBAG CAME ON AND THAT TOOL BAR ON THE LEFT HAND SIDE OF THE DASH BOARD CAME ON.AS WELL AS THE CHECK ENGINE LIGHT, THIS IS A 2006 MERCURY MILAN PREMIER , I HEARD A LOT OF CLICKING WHIL… Look up ODI 10730483 at NHTSA ↗ ODI 10676263 WAS DRIVING HOME ON THE EXPRESSWAY WHERE THE SPEED LIMIT IS 65 AND VEHICLE WOULDN'T GO OVER 55 WITH RPM'S AT 3000. ALL THE WHILE HAVING THE WRENCH IDIOT LIGHT ON. HOPING THERE IS RECALL BECAUSE I CAN'T AFFORD A NEW VEHICLE OR EVEN FOR IT TO BE FIXED. *TR Look up ODI 10676263 at NHTSA ↗
Power Train	6 ODI 10918125 THROTTLE DEFECT -LOSS OF POWER/ACCELERATION - AND - TAKATA AIRBAG RECALL. VEHICLE HAD NOT BEEN DRIVEN MORE THAN 1-2 MILES, AND HAS BEEN PARKED SINCE MAY DUE TO PREVIOUS AIRBAG WARNING AND SUBSEQUENT RECALL. UPON STARTING THE VEHICLE ON 10/23/16 TO MOVE IT TO WASH IT, THE VEHICLE EXHIBITED EXTREMELY LIMITED ACCELERATION AND LOSS OF POWER REGARDING ACCELERATION, & THEN SUDDEN ACCELERATION. CAR WAS PARKED ALONG THE CURB, AND WHEN STARTED, THE ORANGE WRENCH LIGHT CAME ON. UPON ATTEMPTING TO DRIVE IT, THE VEHICLE EXPERIENCED EXTREMELY LIMITED POWER… Look up ODI 10918125 at NHTSA ↗ ODI 10919763 · 84,000 mi TL* THE CONTACT OWNS A 2006 MERCURY MILAN. WHILE OPERATING THE VEHICLE, THE AIR BAG SENSOR ILLUMINATED INTERMITTENTLY. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. ALSO, WHILE DRIVING, THE VEHICLE WOULD NOT IMMEDIATELY ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AND THE TRANSMISSION WOULD SLIP WHEN SHIFTING GEARS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VIN WAS NOT AVAILABLE. THE FAILURE MIL… Look up ODI 10919763 at NHTSA ↗ ODI 10504922 · 43,000 mi MY MERCURY MILAN, I STARTED NOTICING MULTIPLE PROBLEMS OF MY AIR BAG BACK IN 2010, THAT AS I FIRST START THE CAR, THAT THE AIR BAG LIGHT ON THE CONTROL PANEL WOULD BE ON, AFTER ABOUT 15-20 MINUTES IT WOULD THEN GO OFF, BUT NOW ON ALL THE TIME DUE TO A MODULE UNDER THE PASSENGER SEAT. THE 2ND PROBLEM IS OF MY TRANSMISSION, WHILE IN TRAFFIC, ALOT OF STOPPING AND STARTING, I NOTICED MY TRANSMISSION SEEMS TO SLIP OUT AS IF I'M IN NEUTRAL, I'VE SEEN THERE WAS A RECALL OR TALK OF IT FOR THIS PROBLEM OF SOME OF THE NEWER MODELS, BUT THE YEAR FOR 2007,… Look up ODI 10504922 at NHTSA ↗	2 ODI 11056331 WINDOW DON'T WORT R WINDOW Look up ODI 11056331 at NHTSA ↗ ODI 10808958 · 146,700 mi WELL, THERE HAVE BEEN LOTS OF PROBLEMS WITH MY MERCURY. ON MY TRIPS TO TENNESSEE TO CARE FOR MY ELDERLY PARENTS, ON A RETURN TRIP FROM TENNESSEE TO FLORIDA, MY CAR LOST POWER STEERING AND SLOWED TO A CRAWL. I WAS ABLE TO MANIPULATE MY CAR TO THE SIDE OF THE ROAD WHERE IT WAS NOT OVERHEATING BUT WOULD NOT INCREASE IN SPEED PAST 20 MPH. I WAS ABLE TO TAKE AN EXIT AND FIND AN AUTOPARTS STORE AND HAVE THE ENGINE CHECKED, THE BELT HAD COME COMPLETELY OFF WITHOUT BEING BROKEN. I HAD TO HAVE THIS REPLACED. I HAVE EXPERIENCED A TOTAL LOSS OF COOLANT W… Look up ODI 10808958 at NHTSA ↗	13 ODI 10808958 · 146,700 mi WELL, THERE HAVE BEEN LOTS OF PROBLEMS WITH MY MERCURY. ON MY TRIPS TO TENNESSEE TO CARE FOR MY ELDERLY PARENTS, ON A RETURN TRIP FROM TENNESSEE TO FLORIDA, MY CAR LOST POWER STEERING AND SLOWED TO A CRAWL. I WAS ABLE TO MANIPULATE MY CAR TO THE SIDE OF THE ROAD WHERE IT WAS NOT OVERHEATING BUT WOULD NOT INCREASE IN SPEED PAST 20 MPH. I WAS ABLE TO TAKE AN EXIT AND FIND AN AUTOPARTS STORE AND HAVE THE ENGINE CHECKED, THE BELT HAD COME COMPLETELY OFF WITHOUT BEING BROKEN. I HAD TO HAVE THIS REPLACED. I HAVE EXPERIENCED A TOTAL LOSS OF COOLANT W… Look up ODI 10808958 at NHTSA ↗ ODI 10525894 · 66,037 mi WHILE DRIVING ON EXPRESSWAY THE THROTTLE STARTED DROPPING DOWN TO IDLE SPEED AND THE ACCELERATOR STOPPED WORKING AND THE POWER STEERING WAS GONE ONLY MANUAL STEERING LEFT. THE VEHICLE LOST POWER AND STARTED COASTING. PULLED OVER AND STOPPED SHUT OFF THE ENGINE RESTARTED AND THE CAR STARTED UP AND RAN NORMALLY FOR 10 MILES THAN IT DID IT AGAIN. *TR Look up ODI 10525894 at NHTSA ↗ ODI 10546484 · 58,500 mi I WAS IN CINCINNATI THAT WEEKEND (3 HOURS AWAY FROM HOME) AND AS I WAS PULLING INTO THE PARKING LOT OF A STORE, THE CAR JERKED VERY HARD AND THEN THE WRENCH SHOWED UP ON THE DASH AND I LOST ALL POWER. I WAS ABLE TO COAST INTO A PARKING SPACE. I THEN SHUT OFF THE CAR AND WAITED A BIT AND RESTARTED IT. THE WRENCH CAME OFF THE DASH AND THE CAR WAS WORKING PROPERLY AGAIN. WE THEN WENT ABOUT OUR DAY AND AS WE WERE HEADING BACK TO MY NEPHEWS FOOTBALL GAME, WE WERE DRIVING DOWN 4 LANES OF TRAFFIC AND I HAD JUST PASSED A SLOWER MOVING VEHICLE WHEN … Look up ODI 10546484 at NHTSA ↗	40 ODI 10730483 I GOT INTO THE CAR WITH MY ONE MONTH OLD GRANDDAUGHTER AND HER MOM AND MY SON, THE CAR HESITATED TO START, GOT ON THE EXPRESSWAY AND TRIED TO PICK UP SPEED AND THE CAR GOES ONLY TO 55 SPEED AND IT DON'T PICK UP SO I HAD TO GET OFF THE EXPRESSWAY WITH MY FAMILY BECAUSE THE CAR WASN'T ACTING RIGHT, .THEN THE NEXT THING I KNOW THE CHECK ENGINE LIGHT CAME ON AND THE AIRBAG CAME ON AND THAT TOOL BAR ON THE LEFT HAND SIDE OF THE DASH BOARD CAME ON.AS WELL AS THE CHECK ENGINE LIGHT, THIS IS A 2006 MERCURY MILAN PREMIER , I HEARD A LOT OF CLICKING WHIL… Look up ODI 10730483 at NHTSA ↗ ODI 11157199 · 161,000 mi STARTED CAR FOR A DRIVE AFTER OIL CHANGE/ DISCONNECT BATTERY FOR TERMINAL CLEANING AND RECONNECT. UPON ACCELERATION, COULD NOT GET CAR TO SHIFT UNLESS LET OFF GAS. SHIFTS HARD, DID NOT SHIFT 3 AND 4 GEAR UNTIL ACCELERATION OF AT LEAST 55 MPH, THEN 70 IN 4TH GEAR. ON HIGHWAY SEEMED TO WANT TO SLOW DOWN. UPON PARKING, LET IT IDLE. CAR FLASHED ENGINE LIGHT, WRENCH AND CURVY ROAD. IDLING WAS ROUGH, AS IF VACUUM WAS NOT WORKING. TURNED CAR OFF AND THEN ON. WRENCH DISAPPEARED AND CURVY ROAD BUT ENGINE LIGHT ON. CHECKED CODES. ONLY THREW ONE CODE NOT … Look up ODI 11157199 at NHTSA ↗ ODI 10565321 · 85,000 mi TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 55 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE SPARK PLUGS, THE THROTTLE BODY AND THE POWER TRAIN CONTROL MODULE (PCM) WERE REPLACED. THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000. Look up ODI 10565321 at NHTSA ↗	—	69 ODI 10514940 · 94,000 mi PUT MY CAR INTO PARK AND MY KEY REFUSED TO COME OUT OF THE IGNITION. I TRIED NUMEROUS TIMES TO PUT MY CAR IN PARK/DRIVE TO SEE IF THE IGNITION WILL UNLOCK, BUT IT IS NOT COMMUNICATING THAT IT IS IN PARK (STEERING WHEEL WILL NOT LOCK, I ALSO CAN'T TURN THE KEY BACKWARDS AND PUT INTO AUXILIARY MODE. IT WOULDN'T BE A BAD THING IF I DIDN'T LIVE IN THE CITY. BESIDES THE FACT THAT THE STUPID DRIVERS SIDE DOOR LATCH IS BUSTED TOO WHICH IS A SECURITY ISSUE ALONG WITH A SAFETY ISSUE. CAN'T A CONSUMER RELY ON A CAR MANUFACTURE TO ISSUE PART… Look up ODI 10514940 at NHTSA ↗ ODI 10747349 · 94,000 mi AS I WAS TRYING TO PICK UP SPEED FROM 35 MPH MY CAR STARTED TO SLOW DOWN AN MY CHECK ENGINE LIGHT CAME ON. I IMMEDIATELY TOOK IT THE MECHANIC TO GET THE DIAGNOSTIC TEST RAN ON IT. IT SHOWED THAT I HAD A BAD IGNITION COIL AND SPARK PLUGS. I BOUGHT THE COIL FROM FORD AND WHEN I GOT IT PUT IN MY CAR 3 MINUTES LATER THAT SAME COIL I BOUGHT EXPLODED AGAIN! IMA MECHANIC CALLED FORD THEY SAID IT WAS A RECALL ON THIS CARS PCM. I'VE READ ABOUT THIS PROBLEM FROM NUMEROUS PEOPLE. FORD NEEDS TO DO SOMETHING ABOUT THIS!!! Look up ODI 10747349 at NHTSA ↗ ODI 11157199 · 161,000 mi STARTED CAR FOR A DRIVE AFTER OIL CHANGE/ DISCONNECT BATTERY FOR TERMINAL CLEANING AND RECONNECT. UPON ACCELERATION, COULD NOT GET CAR TO SHIFT UNLESS LET OFF GAS. SHIFTS HARD, DID NOT SHIFT 3 AND 4 GEAR UNTIL ACCELERATION OF AT LEAST 55 MPH, THEN 70 IN 4TH GEAR. ON HIGHWAY SEEMED TO WANT TO SLOW DOWN. UPON PARKING, LET IT IDLE. CAR FLASHED ENGINE LIGHT, WRENCH AND CURVY ROAD. IDLING WAS ROUGH, AS IF VACUUM WAS NOT WORKING. TURNED CAR OFF AND THEN ON. WRENCH DISAPPEARED AND CURVY ROAD BUT ENGINE LIGHT ON. CHECKED CODES. ONLY THREW ONE CODE NOT … Look up ODI 11157199 at NHTSA ↗	1 ODI 10575284 · 42,000 mi PURCHASED THIS MILAN IN 2011 WITH 22K MILES. IMMEDIATELY NOTICED ISSUES WITH THE 6-SPEED 6F35 AUTOMATIC CAUSING THE CAR TO STOP ACCELERATING UNDER LOAD, LEAVING ME DEAD IN THE WATER WHEN MERGING IN TRAFFIC. I WAS NOT INFORMED THAT FORD ALREADY KNEW OF ISSUES AND I WAS IN AND OUT OF THE DEALER WITH NOTHING DONE, UNTIL THE TRANY HAD MORE DAMAGE. IT WAS REPAIRED BUT NEVER PROPERLY STRESS TESTED, BY EITHER OF TWO DEALERSHIPS I WENT TO. ACCORDING TO THE TSB IF THE TRANY EXHIBITED CERTAIN GRADES OF FAILURE, IT REQUIRED REPROGRAMMING AND THEN VALVE … Look up ODI 10575284 at NHTSA ↗	22 ODI 10514940 · 94,000 mi PUT MY CAR INTO PARK AND MY KEY REFUSED TO COME OUT OF THE IGNITION. I TRIED NUMEROUS TIMES TO PUT MY CAR IN PARK/DRIVE TO SEE IF THE IGNITION WILL UNLOCK, BUT IT IS NOT COMMUNICATING THAT IT IS IN PARK (STEERING WHEEL WILL NOT LOCK, I ALSO CAN'T TURN THE KEY BACKWARDS AND PUT INTO AUXILIARY MODE. IT WOULDN'T BE A BAD THING IF I DIDN'T LIVE IN THE CITY. BESIDES THE FACT THAT THE STUPID DRIVERS SIDE DOOR LATCH IS BUSTED TOO WHICH IS A SECURITY ISSUE ALONG WITH A SAFETY ISSUE. CAN'T A CONSUMER RELY ON A CAR MANUFACTURE TO ISSUE PART… Look up ODI 10514940 at NHTSA ↗ ODI 10730483 I GOT INTO THE CAR WITH MY ONE MONTH OLD GRANDDAUGHTER AND HER MOM AND MY SON, THE CAR HESITATED TO START, GOT ON THE EXPRESSWAY AND TRIED TO PICK UP SPEED AND THE CAR GOES ONLY TO 55 SPEED AND IT DON'T PICK UP SO I HAD TO GET OFF THE EXPRESSWAY WITH MY FAMILY BECAUSE THE CAR WASN'T ACTING RIGHT, .THEN THE NEXT THING I KNOW THE CHECK ENGINE LIGHT CAME ON AND THE AIRBAG CAME ON AND THAT TOOL BAR ON THE LEFT HAND SIDE OF THE DASH BOARD CAME ON.AS WELL AS THE CHECK ENGINE LIGHT, THIS IS A 2006 MERCURY MILAN PREMIER , I HEARD A LOT OF CLICKING WHIL… Look up ODI 10730483 at NHTSA ↗ ODI 10608525 · 99,000 mi BATTERY DIED IN MY 2007 MERCURY MILAN. AFTER REPLACING THE BATTERY THE THROTTLE BODY MALFUNCTIONED. CAR WOULD NOT ACCELERATE AND CHECK ENGINE LIGHT IS ON. *JS Look up ODI 10608525 at NHTSA ↗
Engine	4 ODI 11021051 · 43,200 mi TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. WHILE DRIVING 40 MPH, THE VEHICLE SHOOK, SPUTTERED, AND LOST ALL POWER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART, BUT WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH A FAULTY COIL PACK THAT NEEDED REPLACEMENT. THE CONTACT STATED THAT THE INDEPENDENT MECHANIC REPLACED THREE COIL PACKS; HOWEVER, WHEN THE MECHANIC ATTEMPTED TO START THE VEHICLE, THE COIL PACKS EXPLODED AND THE VEHICLE SHUT OFF AGAIN. THE INDEPENDENT MECHANIC INFORMED THE… Look up ODI 11021051 at NHTSA ↗ ODI 11079972 · 59,500 mi TAKATA TOO! I DROVE MILAN TO STOP SIGN. AS I WENT FORWARD, WENT INTO 'LIMP HOME' MODE (FOUND TERM WHILE RESEARCHING). 1ST TIME THIS EVER HAPPENED. NO FOREWARNING! I WAS ABLE TO GET CAR TO CRAWL TO THE CURB. SAW ORANGE WRENCH LIGHT UP. SHUT OFF ENGINE. WHEN I RESTARTED, I WAS ABLE TO DRIVE SHORT DISTANCE HOME. NEXT DAY, TRIED 3 TIMES TO START. IT STARTED, BUT QUICKLY STALLED EACH TIME. TOWED TO MY MECHANIC. HE CHECKED COMPUTER, SAW THERE WAS A PROBLEM. HE DOESN'T DO THAT WORK. TOLD ME WRENCH AND ENGINE LIGHT COME ON. TOWED TO FORD DEALERSHIP … Look up ODI 11079972 at NHTSA ↗ ODI 11595626 Check engine light airbag light brake light on my car they turned them off and they turned on right after Look up ODI 11595626 at NHTSA ↗	3 ODI 11149679 · 75,000 mi TL* THE CONTACT OWNS A 2008 MERCURY MILAN. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND THE VEHICLE SHUDDERED. THE CONTACT STATED THAT THE VEHICLE STALLED AND COMPLETELY SHUT OFF. THE VEHICLE FAILED TO RESTART. THE CONTACT ALSO MENTIONED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN THE BRAKE PEDAL WAS DEPRESSED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 75,000. Look up ODI 11149679 at NHTSA ↗ ODI 11047938 · 120,000 mi I WAS DRIVING UP THE HILL & SLOWED DOWN FOR THE SPEEDBUMP. I STARTED APPLYING THE BRAKES TO TURN RIGHT INTO THE DRIVEWAY BUT THE CAR LUNGED FORWARD, CAUSING ME TO MISS THE DRIVEWAY & TURN INTO THE YARD. AS I STEPPED ON THE BRAKE THE CAR CONTINUED TO SPEED UP SO I SCREAMED AT MY HUSBAND "JAMES I CAN'T STOP THE CAR!" HE YANKED THE HANDBRAKE UP BUT IT DIDN'T STOP OR SLOW DOWN AND THE ENGINE MADE A CONTINUOUS HIGH PITCHED RACING SOUND. WE CRASHED INTO THE HOUSE, DAMAGING IT & BREAKING MY LEFT ARM! THE CAR WAS TOTALED. ALL THIS OCCURRED IN JU… Look up ODI 11047938 at NHTSA ↗ ODI 11595626 Check engine light airbag light brake light on my car they turned them off and they turned on right after Look up ODI 11595626 at NHTSA ↗	2 ODI 11149679 · 75,000 mi TL* THE CONTACT OWNS A 2008 MERCURY MILAN. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND THE VEHICLE SHUDDERED. THE CONTACT STATED THAT THE VEHICLE STALLED AND COMPLETELY SHUT OFF. THE VEHICLE FAILED TO RESTART. THE CONTACT ALSO MENTIONED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN THE BRAKE PEDAL WAS DEPRESSED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 75,000. Look up ODI 11149679 at NHTSA ↗ ODI 11323895 · 35,700 mi WHILE DRIVING THE VEHICLE A WARNING CAME ON STATING POWER ASSIST FAILURE. CAR HAD MANUAL STEERING ONLY. THE FIRST TIME IT HAPPENED IT WENT AWAY WHEN THE CAR WAS RESTARTED. NO SUCH LUCK THIS TIME, WARNING STAYS ON AND NO POWER STEERING. LUCKILY I WAS ON STRAIGHT ROADS BOTH TIMES. I SEE THERE WAS A RECALL ON THIS BUT THE DEALERSHIP SAYS THERE IS NONE?? Look up ODI 11323895 at NHTSA ↗	76 ODI 10668894 · 95,000 mi TURNED MY CAR ON ONE MORNING AND A WRENCH INDICATOR LIGHT CAME ON FOLLOWED BY THE CHECK ENGINE LIGHT UPON DRIVING TO MY REPAIR SHOP TO GET PROBLEM LOOKED AT NOTICED A SIGNIFICANT DECREASE IN ACCELERATION POWER AND VEHICLE WAS IN "LIMP MODE" MY MECHANIC TOLD ME. LOOKED UP THE ISSUE AND FOUND IT WAS A COMMON ISSUE WITH MY MAKE AND MODEL AND THAT A COMPLAINT HAS BEEN SUBMITTED FOR A RECALL OF THE THROTTLE BODY ON MY VEHICLE AND MANY OTHERS SO I AM SUBMITTING MY COMPLAINT TO HELP GET THIS ISSUE PUT INTO RECALL STATUS AS THE PART IS FAIRLY EXPENSIVE… Look up ODI 10668894 at NHTSA ↗ ODI 10984317 · 65,000 mi TL* THE CONTACT OWNS A 2006 MERCURY MILAN. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WENT INTO LIMP MODE AND THE SPEED SUDDENLY DECELERATED TO UNDER 20 MPH. WHEN THE FAILURE OCCURRED, THE SPEED WOULD NOT INCREASE PAST 20 MPH WHEN DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ELECTRONIC THROTTLE BODY WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000. ..UPDATED 06/27/17 BF AS Look up ODI 10984317 at NHTSA ↗ ODI 11157199 · 161,000 mi STARTED CAR FOR A DRIVE AFTER OIL CHANGE/ DISCONNECT BATTERY FOR TERMINAL CLEANING AND RECONNECT. UPON ACCELERATION, COULD NOT GET CAR TO SHIFT UNLESS LET OFF GAS. SHIFTS HARD, DID NOT SHIFT 3 AND 4 GEAR UNTIL ACCELERATION OF AT LEAST 55 MPH, THEN 70 IN 4TH GEAR. ON HIGHWAY SEEMED TO WANT TO SLOW DOWN. UPON PARKING, LET IT IDLE. CAR FLASHED ENGINE LIGHT, WRENCH AND CURVY ROAD. IDLING WAS ROUGH, AS IF VACUUM WAS NOT WORKING. TURNED CAR OFF AND THEN ON. WRENCH DISAPPEARED AND CURVY ROAD BUT ENGINE LIGHT ON. CHECKED CODES. ONLY THREW ONE CODE NOT … Look up ODI 11157199 at NHTSA ↗	69 ODI 10514940 · 94,000 mi PUT MY CAR INTO PARK AND MY KEY REFUSED TO COME OUT OF THE IGNITION. I TRIED NUMEROUS TIMES TO PUT MY CAR IN PARK/DRIVE TO SEE IF THE IGNITION WILL UNLOCK, BUT IT IS NOT COMMUNICATING THAT IT IS IN PARK (STEERING WHEEL WILL NOT LOCK, I ALSO CAN'T TURN THE KEY BACKWARDS AND PUT INTO AUXILIARY MODE. IT WOULDN'T BE A BAD THING IF I DIDN'T LIVE IN THE CITY. BESIDES THE FACT THAT THE STUPID DRIVERS SIDE DOOR LATCH IS BUSTED TOO WHICH IS A SECURITY ISSUE ALONG WITH A SAFETY ISSUE. CAN'T A CONSUMER RELY ON A CAR MANUFACTURE TO ISSUE PART… Look up ODI 10514940 at NHTSA ↗ ODI 10747349 · 94,000 mi AS I WAS TRYING TO PICK UP SPEED FROM 35 MPH MY CAR STARTED TO SLOW DOWN AN MY CHECK ENGINE LIGHT CAME ON. I IMMEDIATELY TOOK IT THE MECHANIC TO GET THE DIAGNOSTIC TEST RAN ON IT. IT SHOWED THAT I HAD A BAD IGNITION COIL AND SPARK PLUGS. I BOUGHT THE COIL FROM FORD AND WHEN I GOT IT PUT IN MY CAR 3 MINUTES LATER THAT SAME COIL I BOUGHT EXPLODED AGAIN! IMA MECHANIC CALLED FORD THEY SAID IT WAS A RECALL ON THIS CARS PCM. I'VE READ ABOUT THIS PROBLEM FROM NUMEROUS PEOPLE. FORD NEEDS TO DO SOMETHING ABOUT THIS!!! Look up ODI 10747349 at NHTSA ↗ ODI 11157199 · 161,000 mi STARTED CAR FOR A DRIVE AFTER OIL CHANGE/ DISCONNECT BATTERY FOR TERMINAL CLEANING AND RECONNECT. UPON ACCELERATION, COULD NOT GET CAR TO SHIFT UNLESS LET OFF GAS. SHIFTS HARD, DID NOT SHIFT 3 AND 4 GEAR UNTIL ACCELERATION OF AT LEAST 55 MPH, THEN 70 IN 4TH GEAR. ON HIGHWAY SEEMED TO WANT TO SLOW DOWN. UPON PARKING, LET IT IDLE. CAR FLASHED ENGINE LIGHT, WRENCH AND CURVY ROAD. IDLING WAS ROUGH, AS IF VACUUM WAS NOT WORKING. TURNED CAR OFF AND THEN ON. WRENCH DISAPPEARED AND CURVY ROAD BUT ENGINE LIGHT ON. CHECKED CODES. ONLY THREW ONE CODE NOT … Look up ODI 11157199 at NHTSA ↗	—	0	36 ODI 10514940 · 94,000 mi PUT MY CAR INTO PARK AND MY KEY REFUSED TO COME OUT OF THE IGNITION. I TRIED NUMEROUS TIMES TO PUT MY CAR IN PARK/DRIVE TO SEE IF THE IGNITION WILL UNLOCK, BUT IT IS NOT COMMUNICATING THAT IT IS IN PARK (STEERING WHEEL WILL NOT LOCK, I ALSO CAN'T TURN THE KEY BACKWARDS AND PUT INTO AUXILIARY MODE. IT WOULDN'T BE A BAD THING IF I DIDN'T LIVE IN THE CITY. BESIDES THE FACT THAT THE STUPID DRIVERS SIDE DOOR LATCH IS BUSTED TOO WHICH IS A SECURITY ISSUE ALONG WITH A SAFETY ISSUE. CAN'T A CONSUMER RELY ON A CAR MANUFACTURE TO ISSUE PART… Look up ODI 10514940 at NHTSA ↗ ODI 10668894 · 95,000 mi TURNED MY CAR ON ONE MORNING AND A WRENCH INDICATOR LIGHT CAME ON FOLLOWED BY THE CHECK ENGINE LIGHT UPON DRIVING TO MY REPAIR SHOP TO GET PROBLEM LOOKED AT NOTICED A SIGNIFICANT DECREASE IN ACCELERATION POWER AND VEHICLE WAS IN "LIMP MODE" MY MECHANIC TOLD ME. LOOKED UP THE ISSUE AND FOUND IT WAS A COMMON ISSUE WITH MY MAKE AND MODEL AND THAT A COMPLAINT HAS BEEN SUBMITTED FOR A RECALL OF THE THROTTLE BODY ON MY VEHICLE AND MANY OTHERS SO I AM SUBMITTING MY COMPLAINT TO HELP GET THIS ISSUE PUT INTO RECALL STATUS AS THE PART IS FAIRLY EXPENSIVE… Look up ODI 10668894 at NHTSA ↗ ODI 10522832 · 80,000 mi INCIDENT OCCURRED AS DRIVER OF MERCURY MILAN 2007 AWD PREMIER VEHICLE WAS DRIVING ON THE HIGHWAY AT A SPEED OF AROUND 50-45MPH. THE CAR BEGAN TO SHUDDER AND VIBRATE. VEHICLE DASH LIGHTS AND ENGINE CUT OUT COMPLETELY IN THE MIDDLE OF DRIVING, DRIVER MANAGED TO MAKE IT SAFELY TO THE SIDE OF THE ROAD. CAR WAS TOWED TO NEARBY AUTO SERVICE FACILITY. UPON INSPECTION THE PCM MODULE WAS FOUND TO BE DEFECTIVE. THE PCM MODULE SHORTED OUT ALL 6 IGNITION COILS AND DUMPED FUEL INTO THE CONE OF ONE CATALYTIC CONVERTER STOPPING IT FROM WORKING. FURTHER INVEST… Look up ODI 10522832 at NHTSA ↗
Exterior Lighting	2 ODI 11300711 · 158,000 mi THE AIR BAGS HAVE BEEN FIXED. SOMETIMES WHEN I APPLY MY BRAKES THEY ARE SOFT AND I HAVE TO APPLY MORE PRESSURE TO STOP. WHEN THIS HAPPENS I DRIVE REALLY SLOW BECAUSE I DON'T KNOW IF I'M GOING TO BE ABLE TO STOP IN TIME. I HAVE NOT KEPT TRACK OF HOW MANY TIME THIS HAS HAPPENED. AT LEAST 5 TIMES IN THE LAST 6 MONTHS. TWICE I WENT TO MY MECHANIC AND THEY BLED THE BRAKE LINE TO GET IT FIXED. WINTER IS HERE AND I HOPE THIS DOES NOT CAUSE A WRECK BECAUSE YOU EXPECT US TO WAIT UNTIL YOU GET THE PARTS. I HAVE NO OTHER TRANSPORTATION AND NEED MY CAR. Look up ODI 11300711 at NHTSA ↗ ODI 11164021 · 160,000 mi IVE HAD LOSS OF POWER STEERING . WHEN CAR COMP RESET I HAD POWER STEERING AGAIN. POWER STEERING RACK WAS JUST REPLACED FEB 2017 TAIL LIGHT REPLACED..FLICKERED ON N OFF LIKE STROBE LIGHT. AIRBAG LIGHT ON Look up ODI 11164021 at NHTSA ↗	21 ODI 11300711 · 158,000 mi THE AIR BAGS HAVE BEEN FIXED. SOMETIMES WHEN I APPLY MY BRAKES THEY ARE SOFT AND I HAVE TO APPLY MORE PRESSURE TO STOP. WHEN THIS HAPPENS I DRIVE REALLY SLOW BECAUSE I DON'T KNOW IF I'M GOING TO BE ABLE TO STOP IN TIME. I HAVE NOT KEPT TRACK OF HOW MANY TIME THIS HAS HAPPENED. AT LEAST 5 TIMES IN THE LAST 6 MONTHS. TWICE I WENT TO MY MECHANIC AND THEY BLED THE BRAKE LINE TO GET IT FIXED. WINTER IS HERE AND I HOPE THIS DOES NOT CAUSE A WRECK BECAUSE YOU EXPECT US TO WAIT UNTIL YOU GET THE PARTS. I HAVE NO OTHER TRANSPORTATION AND NEED MY CAR. Look up ODI 11300711 at NHTSA ↗ ODI 10512413 · 40,000 mi I HAVE A 2010 MERCURY MILAN WITH 40,000 MILES ON IT. RECENTLY SOMEONE POINTED OUT TO ME THAT THE DRIVER-SIDE BRAKE LIGHT IS CONTINUOUSLY ACTIVATED. CONSEQUENTLY WHEN BRAKING, DRIVERS BEHIND ME ARE ONLY NOTIFIED BY THE RIGHT AND CENTER BRAKE LIGHTS. IT SEEMS TO ONLY HAPPEN WHEN THE HEADLIGHTS ARE ON. MY RESEARCH SHOWS THIS TO BE A COMMON ISSUE WITH THE 2010 MERCURY MILAN WITH SOME HAVING BOTH BRAKE LIGHTS MALFUNCTIONING. DIAGNOSIS SAYS IT IS A FAULTY LED BRAKE LIGHT ASSEMBLY, WHICH WOULD IMPLY A BAD CIRCUIT BOARD. THIS IS A SERIOUS SAFETY HA… Look up ODI 10512413 at NHTSA ↗ ODI 10557420 · 15,000 mi WHEN THE LIGHTS ARE ON (AT NIGHT), THE REAR LIGHTS ARE CONTINUOUSLY AT THEIR HIGHEST BRIGHTNESS, AS IF THE BRAKES WERE PRESSED DOWN. SO, IT APPEARS THAT THE BRAKES ARE ON CONTINUOUSLY. THE ONLY DIFFERENCE WHEN THE BRAKE PEDAL IS PRESSED DOWN IS THAT THE CENTRAL LIGHT HIGH UP ON THE TRUNK TURNS ON. THIS IS ONLY AN ISSUE AT NIGHT- DURING THE DAY THE BRAKE LIGHTS FUNCTION NORMALLY. BASED ON INTERNET FORUMS AT EDMUNDS AND CONSUMER REPORTS, AMONG OTHERS, I HAVE FOUND AT LEAST 10 OTHER INSTANCES OF THIS EXACT SAME PROBLEM WITH 2010 MERCURY MILANS, MO… Look up ODI 10557420 at NHTSA ↗	1 ODI 11164021 · 160,000 mi IVE HAD LOSS OF POWER STEERING . WHEN CAR COMP RESET I HAD POWER STEERING AGAIN. POWER STEERING RACK WAS JUST REPLACED FEB 2017 TAIL LIGHT REPLACED..FLICKERED ON N OFF LIKE STROBE LIGHT. AIRBAG LIGHT ON Look up ODI 11164021 at NHTSA ↗	2 ODI 10535168 · 49,000 mi FIRST BRAKE LIGHT AND TAIL LIGHT ON DRIVERS SIDE LIGHT UP ONCE IN AWHILE DID NOT KNOW WAS OUT TILL FRIEND TOLD ME , COST TO REPAIR LED LIGHT IS $400 FOR PART HAVE NOT REPAIRED YET, WHILE DRIVING AT ANY SPEED CAR WILL SHUT DOWN TO LIMP MODE ,DEALER STATED $550 TO REPAIR AND REPLACE THROTTLE BODY , BOTH ARE SERIOUS SAFETY ITEMS THAT COULD RESULT IN BEING REAR ENDED, OUT OF WARRANTY SO ORDERING A THROTTLE BODY AND REPLACE BY OURSELVES FOR IT STALLS OUT CONTINUOUSLY , RECALL SHOULD BE ORDERED ON BOTH THE TAIL LIGHT ASSEMBLIES AND THE THROTTLE BODY… Look up ODI 10535168 at NHTSA ↗ ODI 10564621 · 37,000 mi THE REAR RIGHT EXTERIOR LIGHT BURNED OUT. THERE ARE SUPPOSEDLY LED LIGHTS. DEALER NOTIFIED ME THAT THE COST OF THE PART WAS APPROXIMATELY $450.00 AND THAT DID NOT INCLUDE LABOR. THIS IS A SAFETY ISSUE AND FORD REFUSES TO PAY ANYTHING. THIS CAR IS A 2010 MERCURY MILAN. IT IS MY FIRST FORD PRODUCT. I HAVE BEEN A LOYAL TOYOTA DRIVER BEFORE THEIR BUT WANTED TO BUY AN AMERICAN CAR. THIS IS AFTER THE THROTTLE BODY HAD TO BE REPLACED. HOW CAN THEY JUSTIFY THIS? *TR Look up ODI 10564621 at NHTSA ↗	1 ODI 10575284 · 42,000 mi PURCHASED THIS MILAN IN 2011 WITH 22K MILES. IMMEDIATELY NOTICED ISSUES WITH THE 6-SPEED 6F35 AUTOMATIC CAUSING THE CAR TO STOP ACCELERATING UNDER LOAD, LEAVING ME DEAD IN THE WATER WHEN MERGING IN TRAFFIC. I WAS NOT INFORMED THAT FORD ALREADY KNEW OF ISSUES AND I WAS IN AND OUT OF THE DEALER WITH NOTHING DONE, UNTIL THE TRANY HAD MORE DAMAGE. IT WAS REPAIRED BUT NEVER PROPERLY STRESS TESTED, BY EITHER OF TWO DEALERSHIPS I WENT TO. ACCORDING TO THE TSB IF THE TRANY EXHIBITED CERTAIN GRADES OF FAILURE, IT REQUIRED REPROGRAMMING AND THEN VALVE … Look up ODI 10575284 at NHTSA ↗	0	—	34 ODI 10543085 · 95,000 mi CAR ACTED LIKE IT WAS ABOUT TO RUNNING OUT OF GAS. I HAD ABOUT 1/4 TANK OF GAS BUT WENT TO FILL THE TANK IMMEDIATELY. IT STILL ACTED AS IF IT WAS GOING TO STALL OUT, I DROVE VEHICLE HOME AND LEFT IT PARKED IN THE DRIVEWAY. LATER THAT EVENING I WAS TELLING MY HUSBAND ABOUT THE CAR, HE WENT OUT TO TEST DRIVE IT. THE CAR ACTED COMPLETELY FINE. TODAY I WENT TO GO ON A 65 MILE TRIP AND THE CAR STARTED SHAKING ALMOST UNCONTROLLABLY MORE THAN 1/2 WAY WITH A FULL TANK OF GAS. I WAITED TIL I WAS IN A SAFE AREA AND PULLED OVER THINKING THAT MAYBE … Look up ODI 10543085 at NHTSA ↗ ODI 10485347 · 45,000 mi I COMMUTE APPROX 45 MILES TO WORK ON A DAILY BASIS MONDAY THRU FRIDAY. I HAVE A FRIEND THAT ALSO COMMUTES, AND ON SEVERAL OCCASIONS SHE HAS CALLED ME AND ASKED IF I WAS ON THE INTERSTATE AND WHERE I WAS LOCATED, SHE SAID I CAN TELL WHEN YOU ARE ON THE ROAD, AS YOUR TAIL LIGHTS ARE ALWAYS SO MUCH BRIGHTER THAN EVERYONE'S. APPROX A MONTH AND A HALF AGO, THE SAME THING HAPPENED AND MY FRIEND ASKED ME TO STEP ON THE BRAKES, SHE NOTED THAT THE ONLY DIFFERENCE IN THE LIGHTING ON THE BACK OF MY CAR WAS THAT THE BRAKE LIGHT IN THE BACK WINDOW CAME ON,… Look up ODI 10485347 at NHTSA ↗ ODI 10515068 · 58,000 mi ON OR ABOUT 5/20/2013 I NOTICED A TAILLIGHT AND BRAKE LIGHT FAILURE ON THE RIGHT REAR TAILLIGHT ASSEMBLY. I LOOKED IN THE HANDBOOK FOR A BULB NUMBER AND IT WAS NOTED THAT IT MUST BE REPLACED BY THE DEALER. I CONTACTED THE LOCAL DEALER AND WAS INFORMED THAT THIS WAS AN LED ASSEMBLY AND THE WHOLE TAILLIGHT WOULD NEED TO BE REPLACED. I WAS FURTHER INFORMED THAT THE LED'S WERE NOT THE PROBLEM , BUT THE BALLAST IN THE ELECTRICAL SYSTEM THAT WAS CAUSING THE FAILURE. I WAS THEN TOLD THAT THE REPLACEMENT WAS $500.00. LED'S ARE SUPPOSED TO LAST FO… Look up ODI 10515068 at NHTSA ↗
Electrical System	5 ODI 11194794 HAD AIR BAG REPLACE APRIL 8 2019 RECALL. BUT AIR BAG ICON STAYS ON. DEALER WHO DID WORK WOULDN'T FIX. SAYING IT'S NOT PART OF RECALL. SO HOW DO I KNOWN THIS NEW AIR BAG WORKING PROPERLY Look up ODI 11194794 at NHTSA ↗ ODI 11302921 · 137,155 mi AIR BAG IS COMING APART IT LOOKS LIKE IT'S ABOUT TO DEPLOY. BRAKES KEEP FREEZING UP. WHEN IT'S COLD OUTSIDE AND WHEN IT'S HOT OUTSIDE. CHANGED COLD AND SPARK PLUGS BOTH TIMES SPARK PLUGS AND COILS WERE BURNT AT THE END AND SOME TYPE OF GOOK WAS ON THE ENDS THAT BOTH SHOPS SAID THEY NEVER SAW BEFORE. Look up ODI 11302921 at NHTSA ↗ ODI 11004100 · 125,000 mi TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MARCH OF 2017. THE MANUFACTURER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE CONTACT ALSO STATED THAT THE FRONT PASSENGER AIR BAG WAS EXPOSED DUE TO A FRACTURED DASHBOARD AT THE FRONT PASSENGER AIR BAG AREA DUE TO THE AIR BAG FAILURE. THE CONTACT ALSO MENTIONED THAT THE VEHICLE STALLED DUE TO THE AIR BAG ELECTRICAL SYSTEM. THE CON… Look up ODI 11004100 at NHTSA ↗	18 ODI 10892904 · 105,000 mi BRAKE PEDAL SWITCH WOULD MALFUNCTION AND CAR WOULD LOCK IN PARK AND HAD TO REPLACE 2016 COST - I DON'T HAVE THIS RECEIPT HANDY AT THIS TIME. TODAY REPLACED THROTTLE AND AN IGNITION COIL THIS DATE. CAR WOULD STOP ACCELERATING WHEN IN MOTION WHEN DRIVING IN A STRAIGHT LINE AND LOOSE POWER AND HAVE TO PULL OVER AND SHUT OFF AND RESTART AND THEN MORE TIME TO START. REPAIRED TODAY COST OVER $1100. Look up ODI 10892904 at NHTSA ↗ ODI 10950456 · 70,000 mi WHEN DRIVING AND A POTHOLE IS STRUCK, BRAKES GO OUT COMPLETELY FOR A FEW SECONDS. AS A WHOLE, THE BRAKES NOW OPERATE AT ONLY APPROX. 25% EFFECTIVENESS. THE ISSUE WAS CONFIRMED TO BE RELATED TO THE HYDRAULIC CONTROL UNIT (HCU) BY ALLSTATE INSURANCE CO., WOLTZ AND WIND FORD (LOCAL DEALER), AND APEX AUTOBODY (LOCAL AUTOBODY). Look up ODI 10950456 at NHTSA ↗ ODI 10958571 · 75,000 mi EXTENDED BRAKING DISTANCE THIS IS NOW THE SECOND TIME THIS HAS HAPPENED TO MY CAR, THE FIRST TIME WAS LAST WINTER. IT WAS A LITTLE SLIPPERY ON THE ROADS SO I WAS NOT AT ALL GOING FAST, COMING TO A STOP SIGN IN MY NEIGHBORHOOD BRAKING, THE ANTILOCK BRAKES KICKED IN, MADE A LITTLE NOISE, I STOPPED AND THEN WENT ON MY WAY. THE NEXT TIME I CAME TO STOP AFTER THAT I COULD BARELY STOP AND HAD TO PRESS MY FOOT TO THE FLOOR TO DO SO. IT WAS LIKE IT WANTED TO STOP AT THE NORMAL TIME BUT THEN RELEASED A LITTLE TO HAVE MY FOOT GO ALL THE WAY DOWN TO TH… Look up ODI 10958571 at NHTSA ↗	12 ODI 10466292 · 37,000 mi I HAVE HAD THE MILAN 2010 INTO FORD 6 TIMES BECAUSE THE ENGINE LOST ALL POWER WITHOUT WARNING:NO LIGHTS;BRAKES;STEERING. I HAVE WITNESSES. IT HAS HAPPENED IN ALL TYPES OF CONDITIONS: STOP AND GO TRAFFIC; MERGING ONTO A FREEWAY. THE LAST TIME BLACK SMOKE CAME FROM UNDER THE HOOD. THE CAR WAS IN THE SHOP FOR 6 WEEKS. A WEEK AFTER IT WAS SO CALLED "REPAIRED" THE PROBLEM OCCURRED AGAIN. I STARTED A "LEMON LAW" COMPLAINT IN MARCH 2012. MY MOTHER BECAME FATALLY ILL AND DIED AND I COULD NOT COMPLETE THE CLAIM. JUNE 15, 2012 I WAS PULLING IN… Look up ODI 10466292 at NHTSA ↗ ODI 10556572 · 83,850 mi ADVANCETRAC AND POWER STEERING WARNING LIGHTS CAME ON; LOST ALL POWER STEERING. THIS IS THE THIRD OCCURRENCE OF THE SAME PROBLEM. DEALER PREVIOUSLY REPLACED A FUSE, THEN THE POWER STEERING UNIT. WILL TAKE IT TO THE DEALER FOR THE THIRD REPAIR. *TR Look up ODI 10556572 at NHTSA ↗ ODI 10641831 TRAVELING TO ARMY NATIONAL GUARD DRILL DURING THE EARLY MORNING HOURS IS WHEN THIS OCCURED. I WAS GOING SPEED LIMIT WHILE TURNING RIGHT ONTO AN ONRAMP WHICH LEADS TO THE HIGHWAY. THERE WAS A WEIRD VIBRATION IN THE STERRING WHEEL AND IT FAILED AND COULD NOT BE TURNED BACK FROM THE RIGHT POSITION. I AM STRONG AND I COULD NOT MOVE IT. THIS MALFUNCTION CAUSE MY CAR TO SMASH INTO A TREE. I WAS KNOCKED OUT, HEAD INJRUY, AND VERY BAD BACK/SHOULDER INJURY. I WAS TAKEN BY 911 TO THE HOSPITAL AND I HAVE BEEN TREATED FOR MULTIPLE THINGS. FORD IS YE… Look up ODI 10641831 at NHTSA ↗	31 ODI 10668894 · 95,000 mi TURNED MY CAR ON ONE MORNING AND A WRENCH INDICATOR LIGHT CAME ON FOLLOWED BY THE CHECK ENGINE LIGHT UPON DRIVING TO MY REPAIR SHOP TO GET PROBLEM LOOKED AT NOTICED A SIGNIFICANT DECREASE IN ACCELERATION POWER AND VEHICLE WAS IN "LIMP MODE" MY MECHANIC TOLD ME. LOOKED UP THE ISSUE AND FOUND IT WAS A COMMON ISSUE WITH MY MAKE AND MODEL AND THAT A COMPLAINT HAS BEEN SUBMITTED FOR A RECALL OF THE THROTTLE BODY ON MY VEHICLE AND MANY OTHERS SO I AM SUBMITTING MY COMPLAINT TO HELP GET THIS ISSUE PUT INTO RECALL STATUS AS THE PART IS FAIRLY EXPENSIVE… Look up ODI 10668894 at NHTSA ↗ ODI 10730483 I GOT INTO THE CAR WITH MY ONE MONTH OLD GRANDDAUGHTER AND HER MOM AND MY SON, THE CAR HESITATED TO START, GOT ON THE EXPRESSWAY AND TRIED TO PICK UP SPEED AND THE CAR GOES ONLY TO 55 SPEED AND IT DON'T PICK UP SO I HAD TO GET OFF THE EXPRESSWAY WITH MY FAMILY BECAUSE THE CAR WASN'T ACTING RIGHT, .THEN THE NEXT THING I KNOW THE CHECK ENGINE LIGHT CAME ON AND THE AIRBAG CAME ON AND THAT TOOL BAR ON THE LEFT HAND SIDE OF THE DASH BOARD CAME ON.AS WELL AS THE CHECK ENGINE LIGHT, THIS IS A 2006 MERCURY MILAN PREMIER , I HEARD A LOT OF CLICKING WHIL… Look up ODI 10730483 at NHTSA ↗ ODI 10676263 WAS DRIVING HOME ON THE EXPRESSWAY WHERE THE SPEED LIMIT IS 65 AND VEHICLE WOULDN'T GO OVER 55 WITH RPM'S AT 3000. ALL THE WHILE HAVING THE WRENCH IDIOT LIGHT ON. HOPING THERE IS RECALL BECAUSE I CAN'T AFFORD A NEW VEHICLE OR EVEN FOR IT TO BE FIXED. *TR Look up ODI 10676263 at NHTSA ↗	22 ODI 10514940 · 94,000 mi PUT MY CAR INTO PARK AND MY KEY REFUSED TO COME OUT OF THE IGNITION. I TRIED NUMEROUS TIMES TO PUT MY CAR IN PARK/DRIVE TO SEE IF THE IGNITION WILL UNLOCK, BUT IT IS NOT COMMUNICATING THAT IT IS IN PARK (STEERING WHEEL WILL NOT LOCK, I ALSO CAN'T TURN THE KEY BACKWARDS AND PUT INTO AUXILIARY MODE. IT WOULDN'T BE A BAD THING IF I DIDN'T LIVE IN THE CITY. BESIDES THE FACT THAT THE STUPID DRIVERS SIDE DOOR LATCH IS BUSTED TOO WHICH IS A SECURITY ISSUE ALONG WITH A SAFETY ISSUE. CAN'T A CONSUMER RELY ON A CAR MANUFACTURE TO ISSUE PART… Look up ODI 10514940 at NHTSA ↗ ODI 10730483 I GOT INTO THE CAR WITH MY ONE MONTH OLD GRANDDAUGHTER AND HER MOM AND MY SON, THE CAR HESITATED TO START, GOT ON THE EXPRESSWAY AND TRIED TO PICK UP SPEED AND THE CAR GOES ONLY TO 55 SPEED AND IT DON'T PICK UP SO I HAD TO GET OFF THE EXPRESSWAY WITH MY FAMILY BECAUSE THE CAR WASN'T ACTING RIGHT, .THEN THE NEXT THING I KNOW THE CHECK ENGINE LIGHT CAME ON AND THE AIRBAG CAME ON AND THAT TOOL BAR ON THE LEFT HAND SIDE OF THE DASH BOARD CAME ON.AS WELL AS THE CHECK ENGINE LIGHT, THIS IS A 2006 MERCURY MILAN PREMIER , I HEARD A LOT OF CLICKING WHIL… Look up ODI 10730483 at NHTSA ↗ ODI 10608525 · 99,000 mi BATTERY DIED IN MY 2007 MERCURY MILAN. AFTER REPLACING THE BATTERY THE THROTTLE BODY MALFUNCTIONED. CAR WOULD NOT ACCELERATE AND CHECK ENGINE LIGHT IS ON. *JS Look up ODI 10608525 at NHTSA ↗	36 ODI 10514940 · 94,000 mi PUT MY CAR INTO PARK AND MY KEY REFUSED TO COME OUT OF THE IGNITION. I TRIED NUMEROUS TIMES TO PUT MY CAR IN PARK/DRIVE TO SEE IF THE IGNITION WILL UNLOCK, BUT IT IS NOT COMMUNICATING THAT IT IS IN PARK (STEERING WHEEL WILL NOT LOCK, I ALSO CAN'T TURN THE KEY BACKWARDS AND PUT INTO AUXILIARY MODE. IT WOULDN'T BE A BAD THING IF I DIDN'T LIVE IN THE CITY. BESIDES THE FACT THAT THE STUPID DRIVERS SIDE DOOR LATCH IS BUSTED TOO WHICH IS A SECURITY ISSUE ALONG WITH A SAFETY ISSUE. CAN'T A CONSUMER RELY ON A CAR MANUFACTURE TO ISSUE PART… Look up ODI 10514940 at NHTSA ↗ ODI 10668894 · 95,000 mi TURNED MY CAR ON ONE MORNING AND A WRENCH INDICATOR LIGHT CAME ON FOLLOWED BY THE CHECK ENGINE LIGHT UPON DRIVING TO MY REPAIR SHOP TO GET PROBLEM LOOKED AT NOTICED A SIGNIFICANT DECREASE IN ACCELERATION POWER AND VEHICLE WAS IN "LIMP MODE" MY MECHANIC TOLD ME. LOOKED UP THE ISSUE AND FOUND IT WAS A COMMON ISSUE WITH MY MAKE AND MODEL AND THAT A COMPLAINT HAS BEEN SUBMITTED FOR A RECALL OF THE THROTTLE BODY ON MY VEHICLE AND MANY OTHERS SO I AM SUBMITTING MY COMPLAINT TO HELP GET THIS ISSUE PUT INTO RECALL STATUS AS THE PART IS FAIRLY EXPENSIVE… Look up ODI 10668894 at NHTSA ↗ ODI 10522832 · 80,000 mi INCIDENT OCCURRED AS DRIVER OF MERCURY MILAN 2007 AWD PREMIER VEHICLE WAS DRIVING ON THE HIGHWAY AT A SPEED OF AROUND 50-45MPH. THE CAR BEGAN TO SHUDDER AND VIBRATE. VEHICLE DASH LIGHTS AND ENGINE CUT OUT COMPLETELY IN THE MIDDLE OF DRIVING, DRIVER MANAGED TO MAKE IT SAFELY TO THE SIDE OF THE ROAD. CAR WAS TOWED TO NEARBY AUTO SERVICE FACILITY. UPON INSPECTION THE PCM MODULE WAS FOUND TO BE DEFECTIVE. THE PCM MODULE SHORTED OUT ALL 6 IGNITION COILS AND DUMPED FUEL INTO THE CONE OF ONE CATALYTIC CONVERTER STOPPING IT FROM WORKING. FURTHER INVEST… Look up ODI 10522832 at NHTSA ↗	34 ODI 10543085 · 95,000 mi CAR ACTED LIKE IT WAS ABOUT TO RUNNING OUT OF GAS. I HAD ABOUT 1/4 TANK OF GAS BUT WENT TO FILL THE TANK IMMEDIATELY. IT STILL ACTED AS IF IT WAS GOING TO STALL OUT, I DROVE VEHICLE HOME AND LEFT IT PARKED IN THE DRIVEWAY. LATER THAT EVENING I WAS TELLING MY HUSBAND ABOUT THE CAR, HE WENT OUT TO TEST DRIVE IT. THE CAR ACTED COMPLETELY FINE. TODAY I WENT TO GO ON A 65 MILE TRIP AND THE CAR STARTED SHAKING ALMOST UNCONTROLLABLY MORE THAN 1/2 WAY WITH A FULL TANK OF GAS. I WAITED TIL I WAS IN A SAFE AREA AND PULLED OVER THINKING THAT MAYBE … Look up ODI 10543085 at NHTSA ↗ ODI 10485347 · 45,000 mi I COMMUTE APPROX 45 MILES TO WORK ON A DAILY BASIS MONDAY THRU FRIDAY. I HAVE A FRIEND THAT ALSO COMMUTES, AND ON SEVERAL OCCASIONS SHE HAS CALLED ME AND ASKED IF I WAS ON THE INTERSTATE AND WHERE I WAS LOCATED, SHE SAID I CAN TELL WHEN YOU ARE ON THE ROAD, AS YOUR TAIL LIGHTS ARE ALWAYS SO MUCH BRIGHTER THAN EVERYONE'S. APPROX A MONTH AND A HALF AGO, THE SAME THING HAPPENED AND MY FRIEND ASKED ME TO STEP ON THE BRAKES, SHE NOTED THAT THE ONLY DIFFERENCE IN THE LIGHTING ON THE BACK OF MY CAR WAS THAT THE BRAKE LIGHT IN THE BACK WINDOW CAME ON,… Look up ODI 10485347 at NHTSA ↗ ODI 10515068 · 58,000 mi ON OR ABOUT 5/20/2013 I NOTICED A TAILLIGHT AND BRAKE LIGHT FAILURE ON THE RIGHT REAR TAILLIGHT ASSEMBLY. I LOOKED IN THE HANDBOOK FOR A BULB NUMBER AND IT WAS NOTED THAT IT MUST BE REPLACED BY THE DEALER. I CONTACTED THE LOCAL DEALER AND WAS INFORMED THAT THIS WAS AN LED ASSEMBLY AND THE WHOLE TAILLIGHT WOULD NEED TO BE REPLACED. I WAS FURTHER INFORMED THAT THE LED'S WERE NOT THE PROBLEM , BUT THE BALLAST IN THE ELECTRICAL SYSTEM THAT WAS CAUSING THE FAILURE. I WAS THEN TOLD THAT THE REPLACEMENT WAS $500.00. LED'S ARE SUPPOSED TO LAST FO… Look up ODI 10515068 at NHTSA ↗	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

7 patterns with matching reports.

Brake response concerns

335 mentions · 13.3% of complaints

Median mileage: 92,489 mi (297 usable records).

ODI 10668384 · 99,000 mi

Look up ODI 10668384 at NHTSA ↗

ODI 10937865 · 100,000 mi

Look up ODI 10937865 at NHTSA ↗

ODI 10938712 · 100,000 mi

Look up ODI 10938712 at NHTSA ↗

Matching rule

Steering assistance concerns

301 mentions · 12.0% of complaints

Median mileage: 97,000 mi (239 usable records).

ODI 10468358 · 86,400 mi

MY POWER STEERING FAILED AS I WAS PULLING OUT OF A PARKING SPACE. I HEARD A FAINT NOISE LIKE A MARBLE DROPPING ONTO A SURFACE AND ROLLING AS I STARTED THE CAR. I QUICKLY REALIZED I WAS NOT ABLE TO STEER THE CAR. I HAD THE CAR TOWED TO MY MECHANIC. HE INFORMED ME THAT THE BOLT ON THE IDLER PULLEY BROKE, AND PART OF THIS BOLT FELL INTO THE ENGINE. WHEN I ASKED HIM HOW THIS COULD HAPPEN, HE INFORMED ME THAT HE BELIEVED IT WAS DUE TO THE FAULTY DESIGN - PLACING TOO MUCH PRESSURE ON THIS BOLT, CAUSING IT TO EVENTUALLY BREAK IN TWO. THEY HAD TO TAKE …

Look up ODI 10468358 at NHTSA ↗

ODI 10610636

RADIO LIGHT WENT OUT AND WILL NOT COME BACK ON HAD TROUBLE GETTING THE KEY OUT AND STEERING WHEEL LOCKED. *TR

Look up ODI 10610636 at NHTSA ↗

ODI 10378628 · 53,000 mi

TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT STATED THAT WHILE ENTERING A PARKING SPACE, THE POWER STEERING FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE EXHIBITED A BURNING RUBBER ODOR WHEN THE FAILURE OCCURRED. THE STEERING WHEEL BECAME INCREASINGLY STIFF AND THERE WAS A LOUD, ABNORMAL NOISE FROM THE ENGINE. THE VEHICLE THEN ABNORMALLY ACCELERATED. THE CONTACT WAS UNABLE TO CONTROL THE VEHICLE WITHOUT STEERING AND CRASHED INTO A TREE. THE CONTACT WAS UNINJURED. A POLICE REPORT WAS AVAILABLE. SHE THEN ATTEMPTED TO POWER…

Look up ODI 10378628 at NHTSA ↗

Matching rule

\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Stalling or loss of power

238 mentions · 9.5% of complaints

Median mileage: 54,000 mi (224 usable records).

ODI 10520409 · 111,400 mi

WE WERE GOING UP A HILL ON THE INTERSTATE AT 70MPH WHEN THE ENGINE SUDDENLY LOST POWER. I'M TOLD IT WENT INTO LIMP MODE. THERE HAD BEEN NO WARNING OF A PROBLEM. *TR

Look up ODI 10520409 at NHTSA ↗

ODI 10632516 · 79,500 mi

I WAS DRIVING DOWN I75S IN VERY SLOW TRAFFIC. AS I WAS APPROACHING AM ACCIDENT. I NOTICED THE CAR STALLING OR JERKING A LITTLE. THE WRENCH SENSOR CAME ON IN THE CAR. I GOT OVER 2 LANES OF TRAFFIC TO THE SHOULDER & CHECKED THE CAR. I DIDN'T SEE ANY OBVIOUS PROBLEMS SO I TURNED IT OFF WAITED A FEW SECONDS & STARTED IT BACK UP. THE WRENCH LIGHT WENT OFF BUT THE CHECK ENGINE LIGHT CAME ON. I GOT OFF THE EXIT & TURNED AROUND TO COME HOME. THE CAR DID FINE. I TOOK THE CAR TO MY LOCAL FORD DEALER FOR A DIAGNOSTIC TEST & THEY SAID THE THROTTLE BODY WAS…

Look up ODI 10632516 at NHTSA ↗

ODI 10648449 · 59,000 mi

WHILE GETTING ON THE HIGHWAY CAR STALLED WOULD NOT PICK UP SPEED NEARLY CAUSING AN ACCIDENT WAS TOLD I NEED A NEW TCM AND PCM AND WILL REQUIRE COIL REPLACEMENT. ACCORDING TO MAINTENANCE SCHEDULE TRANSMISSION FLUSH AND FILL DUE AT 90,000. *TR

Look up ODI 10648449 at NHTSA ↗

Matching rule

\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Warning lights and dashboard alerts

193 mentions · 7.7% of complaints

Median mileage: 73,745 mi (164 usable records).

ODI 10183869 · 24,000 mi

WHILE DRIVING IN SUB-ZERO TEMPERATURES ENGINE SOUNDED HORRIBLE CALLED FOR A TOW TO VILLAGE FORD KEPT VEHICLE FOR 3 WEEKS THEN SAID NEED NEW ENGINE BUT WARRANTY VOIDED BECAUSE ENGINE SEVERELY DEPRIVED OF OIL. SERVICE TECH SAID NOT CORRECT BECAUSE THERE WAS OIL IN IT ASKED FOR MY OIL CHANGE RECEIPTS I HAD 4 RECEIPTS 2 FROM OIL CHANGE SHOP AND 2 FROM MY BROTHER FORD WOULD NOT ACCEPT OIL CHANGES DONE BY MY BROTHER ALLOWING THEM TO SAY THAT I DID NOT CHANGE OIL ENOUGH NOT MAINTAINING THE VEHICLE PROPERLY VOIDED MY WARRANTY SOUTHGATE LM SAID I NEE…

Look up ODI 10183869 at NHTSA ↗

ODI 10618974 · 117,025 mi

I WAS DRIVING DOWN THE STREET WHEN MY CAR BEGIN TO A LOSE SPEED AND THE CHECK ENGINE LIGHT CAME ON AND A LITTLE WRENCH SO I TOOK IT TO THE SHOP AND I WAS TOLD THAT IT WAS THE THROTTLE BODY AND I HAD IT REPLACED AND NO THE CHECK ENGINE LIGHT AND WRENCH ARE BACK ON AND I TOOK IT BACK TO THE FORD DEALERSHIP AND WAS TOLD THAT FORD HAS A RECALL ON THE THROTTLE BODY THAT THEY USE IN THE FORD FUSION AND THE MILAN AND FUSION ARE BASICALLY THE SAME CAR AND I DON'T WANT TO HAVE TO SHELL OUT ANOTHER 300.00 FOR A PART THAT'S NO GOOD THEY SHOULD REALLY DO A…

Look up ODI 10618974 at NHTSA ↗

ODI 10632516 · 79,500 mi

Look up ODI 10632516 at NHTSA ↗

Matching rule

\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Hard or delayed shifting

72 mentions · 2.9% of complaints

Median mileage: 55,300 mi (66 usable records).

ODI 10322625

Look up ODI 10322625 at NHTSA ↗

ODI 10459386 · 33,994 mi

VEHICLE AUTOMATIC TRANSMISSION WILL ATTEMPT TO DOWNSHIFT TO LOWER GEAR ON AN UPWARD HILL OR GRADE. WITHOUT WARNING, TRANSMISSION DISENGAGES, SLIPS, AND SUDDENLY JERKS INTO GEAR CAUSING THE VEHICLE TO LUNGE FORWARD, SOMETIMES FORCEFUL ENOUGH TO POSSIBLY LOSE CONTROL. MANY OTHER FORD VEHICLE MODELS WERE ALSO AFFECTED. FORD ISSUED A TECHNICAL SERVICE BULLETIN #08-24-1 IN 2008 ABOUT THE KNOWN PROBLEM, BUT WILL DO NOTHING ABOUT IT AFTER WARRANTY EXPIRATION. *TT

Look up ODI 10459386 at NHTSA ↗

ODI 10632516 · 79,500 mi

Look up ODI 10632516 at NHTSA ↗

Matching rule

Battery drain and no-start mentions

5 mentions · 0.2% of complaints

Median mileage: 97,000 mi (5 usable records).

ODI 11111464 · 74,000 mi

I WAS DRIVING DOWN A MAIN ROAD WHEN THE CAR JUST LOST POWER COULD NOT ACCELERATE. PULLED OVER TO THE SIDE HAD TO USE E BRAKE TO STOP. TURN OFF CAR TRY TO TURN IT BACK ON AND IT WOULD NOT START ONLY DASH LIGHTS CAME ON. CHECK ENGINE. HAD IT TOWED. MECHANIC DIAGNOSIS 1 OF THE BACK COILS WENT BAD ALONG WITH ECM/PCM. FRIED THE COIL ON THE PLUG FUSE AS WELL. VERY DANGEROUS AND SCARY WHEN YOUR DRIVING IN TRAFFIC ABOUT 50 MILES PER HOUR.CAR HAS 74,000. NO WARNING LIGHT CAME ON BEFORE THIS CAR HAS BEEN MAINTAINED BY FORD WITH OIL CHANGES AND MULTI POI…

Look up ODI 11111464 at NHTSA ↗

ODI 10584578 · 112,831 mi

NOVEMBER 2, 2011, 2009 MERCURY MILAN WAS IN DRIVEWAY AND WOULD NOT START, JUMPED VEHICLE AND IT STARTED BUT WOULD NOT ACCELERATE; VEHICLE HAD TO BE TOWED TO 101 HWY 41, EAST, COURTESY FORD LINCOLN MERCURY, ROME GA 30161-6698. THIS IS DEALERSHIP WHERE VEHICLE WAS PURCHASED NEW. PARTS AFFECTED: THROTTLE BODY 500 AND BATTERY. REPAIR COST: $698.78 APRIL 19, 2014, 2009 MERCURY MILAN STOPPED AND WOULD NOT START WHILE MY WIFE WAS OUT SHOPPING. JUMPED VEHICLE AND IT STARTED BUT WOULD NOT ACCELERATE; AGAIN VEHICLE HAD TO BE TOWED TO 101 HWY 41, …

Look up ODI 10584578 at NHTSA ↗

ODI 10787439 · 69,450 mi

JERSEY CITY FORD SERVICE DEPART REPORTS THE HYBRID HARNESS BURNT OUT AND KILLED MY BATTERY. $900 FOR THE HARNESS, $185 FOR THE 84 MONTH BATTERY. THE CAR IS 5 YEARS OLD AND I'M REPLACING THE HARNESS? THE VEHICLE WAS STATIONARY IN A CAR PORT. WHEN I TRIED STARTING THE CAR THE PATS SYSTEM ACTIVATED, THE CAR WOULD NOT START. IT WAS TOWED TO THE DEALERSHIP AND THEY CALLED TODAY, THE HYBRID HARNESS AS TO BE SHIPPED FROM DETROIT. THIS PART SHOULD NOT HAVE FAILED UNDER ANY NORMAL USE....EVER. IF I HAD BEEN DRIVING WHEN IT FAILED I WOULD HAVE LOST ALL P…

Look up ODI 10787439 at NHTSA ↗

Matching rule

Fuel smell or leak mentions

4 mentions · 0.2% of complaints

Median mileage: 148,000 mi (4 usable records).

ODI 11365068 · 130,000 mi

183 MILES WORTH OF GAS LEAKED OUT OF THE CAR IN A COUPLE DAYS. I DROVE LESS THAN 3 MILES AND NOTICED THE MILES UNTIL EMPTY LIGHT WAS RAPIDLY GOING DOWN. I TOOK IT HOME IMMEDIATELY AND PARKED IT. ALMOST ALL OF IT LEAKED OUT PARKED AT HOME. FUEL LIGHT IS ON.

Look up ODI 11365068 at NHTSA ↗

ODI 11003755 · 75,133 mi

ENGINE LIGHT WAS ON AND INTERMITTENTLY SMELLED GAS OR GOT FUEL FILL CHECK INDICATOR. UPON DIAGNOSTIC MIL P0455 AND P0457. CANISTER PURGE VALVE HAD TO BE REPLACED PAID $300. GOING THROUGH MY RECORDS I FOUND THAT ON APRIL 5,2016, I HAD A RECALL 15S34 FUEL TANK AND CANISTER PURGE VALVE INSPECTION COMPLETED. THERE WAS NO EVIDENCE OF CRACKS OR LEAKS SO ONLY RECALIBRATION WAS COMPLETED. NOW LESS THAN 10,000 MILES LATER A REPLACEMENT WAS NEEDED. AWAITING REVIEW FOR A REFUND FROM FORD DEALERSHIP

Look up ODI 11003755 at NHTSA ↗

ODI 11063664 · 166,000 mi

TL-CONTACT OWNS A 2010 MERCURY MILAN ---- RECEIVED RECALL LETTER FROM MERCURY -- BRAKE PEDAL -- ABS PUMP -- BRAKE BOOSTER AND WATER PUMP WAS REPLACED A YEAR AGO AND BRAKE PEDAL NOW GOES TO THE FLOOR AND VEHICLE IS HARD TO STOP WHEN COMING TO A LIGHT OR STOP SIGN. VIN TOOL _ RECALL INCOMPLETE -- 166,000 MILES ON VEHICLE. 1RECALLSASSOCIATED WITH THIS VIN NOV 20,2015 MANUFACTURER RECALL NUMBER15S34 NHTSA RECALL NUMBER15V793 RECALL STATUSRECALL INCOMPLETE SUMMARYAFFECTED VEHICLES MAY DEVELOP A CRACK IN THE FUEL TANK OVER TIME. FORD IS N…

Look up ODI 11063664 at NHTSA ↗

Matching rule

\b(fuel leak\w*|gas leak\w*|gas(?:oline)? smell|smell\w* (?:of )?(?:fuel|gas))\b