U.S. public vehicle records

Mercury MONTEREY transmission problems

293 complaint narratives mention transmission terms.

Key facts

454 owner complaints analyzed

9 distinct recall campaigns

78,000 mi median reported failure mileage

Scope: 1968 to 2007 model years. Data updated: 2026-10-01 (October 1, 2026). 428 complaints include usable failure mileage. View data status.

Transmission and shifting evidence

293 of 454 complaints match this topic (64.5%). The keyword filter can include complaints that mention a transmission without reporting its failure. View matching rules.

Owner report 10213728 · 2008-01-04 (January 4, 2008)

I WAS DRIVING ALONG AT ABOUT 40 MPH WHEN MY 2004 MERCURY MONTEREY SUDDENLY SLIPPED OUT OF GEAR AND BEGAN SLOWING DOWN. FORTUNATELY I WAS ABLE TO PULL OFF THE MAIN ROAD ONTO A SIDE STREET SO THE CAR COULD COAST TO A STOP. ACCORDING TO TWO SEPERATE FORD DEALERSHIPS THE PROBLEM IS WITH THE TRANSMISSION. BOTH DEALERSHIPS CLAIM THE ENTIRE TRANSMISSION NEEDS TO BE REPAIRED AT MY EXPENSE FOR A COST OF $3500. THE CAR ONLY HAS 46,000 MILES ON IT. UPON SEARCHING THE INTERNET I DISCOVERED THAT THIS IS A PROBLEM THAT FORD HAS KNOWN ABOUT FOR SOME TIME AND …

Owner-reported narrative. 46,000 miles reported. Look up ODI 10213728 at NHTSA ↗

Owner report 10220810 · 2008-03-11 (March 11, 2008)

2004 MERCURY MONTEREY 4.2 LITER ENGINE, 4 SPEED AUTOMATIC- NO WARRANTY 38,960 MILES WITHOUT WARNING, THE VAN STOPPED ACCELERATING ON FREEWAY ON-RAMP AND THE DRIVER HAD TO COAST TO SIDE OF HIGHWAY CLOVERLEAF. WHEN VEHICLE WAS SAFE FROM MERGING TRAFFIC BUT STILL ON FREEWAY SHOULDER THE ACCELERATOR WAS PUSHED AND THE VAN WOULD REV IT'S ENGINE IN ALL GEARS, FORWARD AND REVERSE WITHOUT MOVING FORWARD OR REVERSE. SINCE THE VAN WOULD NOT MOVE UNDER IT'S POWER ' THE VAN WAS TOWED TO A LINCOLN MERCURY DEALER. MY WIFE AND 1 YEAR OLD CHILD GOT A RIDE F…

Owner-reported narrative. 38,960 miles reported. Look up ODI 10220810 at NHTSA ↗

Owner report 10226475 · 2008-05-02 (May 2, 2008)

I PURCHASED A 2004 MERCURY MONTEREY VAN NEW IN JUNE 2004. IT HAS 69K MILES. I WAS DRIVING ON INTERSTATE 44 AT MILEPOST 46 IN MISSOURI AT 70 MPH WHEN SUDDENLY THE ENGINE REVS UP AND THE VAN IS NOT ENGAGED IN GEAR. IT WAS A SCARY EXPERIENCE TRYING TO GET THE VEHICLE FROM THE PASSING LANE TO THE SHOULDER WHEN TRAFFIC IS HEAVY AND YOU ONLY CAN COAST TO THE SHOULDER. I AM EXTREMELY HAPPY THAT WE WERE NOT INJURED AND WE DID NOT INJURE ANYONE ELSE. WE HAD THE VEHICLE TOWED TO A NEARBY FORD DEALER. THE TORQUE CONVERTER WAS REPLACED IN 8 DAYS. ACCORDIN…

Owner-reported narrative. 69,953 miles reported. Look up ODI 10226475 at NHTSA ↗

Owner report 10231864 · 2008-06-20 (June 20, 2008)

AT 44,000 MILES, WITH ABSOLUTELY NO WARNING, MY TRANSMISSION SIMPLY QUIT WORKING. LUCKILY I WAS ON A SMALL STREET AND NOT A MAJOR HIGHWAY. I HAD MY VAN TOWED TO THE DEALERSHIP FROM WHICH I PURCHASED THE VEHICLE. TURNS OUT THE TORQUE CONVERTER HAD DISINTEGRATED INTO LUMPS OF METAL. SINCE I HAD PURCHASED THE EXTENDED WARRANTY I WASN'T WORRIED. WHAT A DREAMER! THE FORD PEOPLE SAID SINCE I HAD NOT HAD THE TRANSMISSION FLUID CHANGED AT 30,000 MILES (WOULD NOT HAVE PREVENTED THIS PROBLEM) THEY DIDN'T AND WOULDN'T HAVE TO PAY FOR THE REPAIR. I HAD IT …

Owner-reported narrative. 44,000 miles reported. Look up ODI 10231864 at NHTSA ↗

Owner report 10237012 · 2008-08-05 (August 5, 2008)

TL*THE CONTACT OWNS A 2004 MERCURY MONTEREY. THE CONTACT EXPERIENCED TRANSMISSION FAILURE WHILE DRIVING 5 MPH. THE FAILURE CAUSED THE VEHICLE TO STOP IN THE MIDDLE OF THE INTERSECTION. THERE WERE NO WARNING LIGHTS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC, BUT THE RESULTS INDICATED THAT THE TRANSMISSION WAS FINE. THE FAILURE AND CURRENT MILEAGES WERE 78,000.

Owner-reported narrative. 78,000 miles reported. Look up ODI 10237012 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

454 unique complaints in this selection. Analysis snapshot: 2026-10-01.

94.3%Usable mileage428 / 454 records

99.8%Valid incident date453 / 454 records

100.0%Valid filing date454 / 454 records

99.8%Ordered incident and filing dates453 / 454 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2004	2005	2006	2007
Power Train:Automatic Transmission	13045.9% ODI 10188407 · 39,300 mi MY 3 YEAR OLD WAS IN MY MERCURY MONTEREY WE WERE IN THE PROCESS OF LEAVING . SHE TURNED THE KEY 1 SPOT ON THE IGNITION AND PULLED ON THE GEAR SELECTOR. MY VAN WITH MY CHILD ROLLED OUT OF MY DRIVEWAY. HITTING 2 MAIL BOXES AND A CABLE ROUTER BEFORE COMING TO A STOP. I TOOK THE VEHICLE BACK TO THE DEALER GANLEY MERCURY IN BRUNSWICK ,OHIO. THEY TOLD ME THE CAR WAS MADE THIS WAY. I HAVE TRIED EVERY TYPE OF VEHICLE AND HAD FRIENDS TRY THIS IN THEIRS. NOT 1 VEHICLE WILL GO INTO GEAR WITH OUT THE BRAKE DEPRESSED OR WILL NOT GO AT ALL. I THINK THERE IS… Look up ODI 10188407 at NHTSA ↗	5042.0% ODI 10212933 · 46,000 mi DRIVING ON I35 AT 75 MILES PER HOUR WITH THE CRUISE CONTROL ENGAGED. I HAD BEEN DRIVING FOR APPROXIMATELY 2 HOURS. THE CAR ENGINE JUST STARTED RACING WITH NO WARNING, I TOOK THE CRUISE OFF AND HAD LOST ALL ABILITY TO MOVE FORWARD OR REVERSE. I HAD THE ENTIRE FAMILY IN THE CAR. I AM 800 MILES FROM HOME AND IT WILL BE 2 DAYS FOR THE FIX. THEY ESTIMATE APPROXIMATELY $1800. THE VAN IS LESS THAN 3 YEARS OLD AND HAS 47,000 MILES. THIS IS HAZARDOUS AND I CAN NOT BELIEVE THAT FORD DOES NOT RECOGNIZE THIS AS JUST DOING AND INTERNET SEARCH ON THIS… Look up ODI 10212933 at NHTSA ↗	12.3% ODI 10378317 · 37,000 mi REPEATED ENGINE STALLING DUE TO DEFECTIVE POWER CONTROL MODULE. *LN Look up ODI 10378317 at NHTSA ↗	00.0% No examples available for this selection.
Power Train	7024.7% ODI 10253361 · 38,500 mi TRANSMISSION FAILURE. TRANSMISSION REFUSED TO ENGAGE WHILE IN TRAFFIC. PARKED VEHICLE. HAVE NOT REPAIRED YET. THIS IS A MERCURY MONTEREY WITH ONLY 38,500 MILES. I HAVE ALREADY REPLACED THE POWER WINDOW MOTOR ON DRIVERS SIDE. THERE ARE MANY OWNERS COMPLAINING ABOUT THIS SAME PROBLEM. FORD SHOULD RECALL OR FIX FOR FREE. *TR Look up ODI 10253361 at NHTSA ↗	3831.9% ODI 10250525 · 34,000 mi 2005 MERCURY MONTEREY, TRANSMISSION SUDDEN FAILURE WHILE WIFE WAS DRIVING THE VEHICLE. THE VEHICLE HAS 34,000 MILES ON IT. FORD REFUSED ANY REPAIRS CITING IT WAS 8 MONTHS OUT OF WARRANTY. IT WOULD APPEAR THIS IS A VERY COMMON PROBLEM FOR FORD AND THEY HAVE CHOSEN TO NOT ADDRESS IT FOR THEIR CUSTOMERS. THIS DOES SEEM TO BE A SIGNIFICANT SAFETY RISK ALTHOUGH WE WERE FORTUNATE TO BE ABLE TO STEER THE VEHICLE INTO A SAFE PLACE AND THEN HAVE IT TOWED. *TR Look up ODI 10250525 at NHTSA ↗	3068.2% ODI 10427762 · 35,487 mi VEHICLE STOPPED FOR A TRAFFIC LIGHT. WHEN A DRIVE AWAY WAS ATTEMPTED THE VEHICLE WOULD NOT MOVE IN ANY GEAR. ENGINE OPERATED NORMALLY. THERE WERE ABSOLUTELY NO WARNING SIGNS. *TT VEHICLE WAS TRANSPORTED TO A FORD SERVICE GARAGE. THE DIAGNOSIS WAS A FAILED TORQUE CONVERTER. Look up ODI 10427762 at NHTSA ↗	457.1% ODI 10661868 · 117,215 mi ON NUMEROUS OCCASIONS, THE ENGINE IN THIS VEHICLE WOULD STALL, CUT OUT, OR COMPLETELY QUIT RUNNING WHILE DRIVING OR SITTING AT A STOPLITE. ON ACCELERATION, THE ENGINE WOULD STALL OR CUT OUT AND THE TRANSMISSION WOULD FEEL LIKE IT IS SLIPPING. WHEN THE ENGINE WOULD STALL OR QUIT RUNNING, STEERING AND BRAKES WOULD BECOME INOPERABLE. ON MANY OCCASIONS, THIS WOULD HAPPEN IN CITY TRAFFIC AND ON THE HIWAY TRAVELING AT HIWAY SPEEDS. AT ONE INSTANCE THE ENGINE STALLED OUT COMPLETELY AND WOULD NOT START. ON NOV. 6, 2014 IS WHEN THIS VEHICLE WAS FIRST TA… Look up ODI 10661868 at NHTSA ↗
Power Train:Automatic Transmission:Torque Converter	124.2% ODI 10287178 · 102,000 mi TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. WHILE DRIVING 30 MPH THE VEHICLE DOWN-SHIFTED. SHE STOPPED THE ENGINE AND HAD THE VEHICLE TOWED TO THE DEALER. THE TECHNICIAN CONCLUDED THAT THE TORQUE CONVERTER POSSIBLY CAUSED THE TRANSMISSION TO FAIL. HE ADDED THAT SINCE THERE WERE NO RECALLS, AND THE WARRANTY EXPIRED HE WOULD HAVE TO PAY $3000.00 FOR THE REPAIR. THE FAILURE MILEAGE WAS 102,000. Look up ODI 10287178 at NHTSA ↗	65.0% ODI 10299086 · 37,000 mi TL*THE CONTACT OWNS A 2005 MERCURY MONTEREY VAN. THE CONTACT STARTED THE IGNITION AND PLACED THE GEAR SHIFTER IN THE "REVERSE" POSITION; HOWEVER, THE VEHICLE FAILED TO OPERATE IN REVERSE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR INSPECTION. THE FAILURE WAS CONTRIBUTED TO THE TORQUE CONVERTER WHICH WAS REPLACED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON A SEPARATE OCCASION FOR THE IDENTICAL FAILURE. THE VEHICLE IS IN THE PROCESS OF BEING REPAIRED FOR THE MALFUNCTION. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 37,000. THE C… Look up ODI 10299086 at NHTSA ↗	36.8% ODI 10913932 · 100,000 mi TL* THE CONTACT OWNS A 2006 MERCURY MONTEREY. WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. IT WAS DIAGNOSED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. UPDATED 01/11/2017CT TR Look up ODI 10913932 at NHTSA ↗	00.0% No examples available for this selection.
Seats	155.3% ODI 10410491 · 120,000 mi TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. THE CONTACT STATED WHILE DRIVING 60 MPH THE REAR WHEEL WELL THAT SECURED THE REAR SEAT WAS COVERED WITH RUST AND BROKE AWAY. THE VEHICLE WILL BE TAKEN TO THE DEALER TO BE REPAIRED. THE MANUFACTURER WAS CONTACTED AND A CLAIM WAS FILED. THEY OFFERED NO ADDITIONAL ASSISTANCE. THE FAILURE MILEAGE WAS 123,000. UPDATED 09/02/11*LJ UPDATED 10/31/11 Look up ODI 10410491 at NHTSA ↗	32.5% ODI 10482613 · 135,000 mi LATCHING ANCHOR FOR THIRD ROW SEAT IS WELDED TO SIDE OF THE VEHICLE. TRIED TO LATCH SEAT AND THE ENTIRE ANCHOR ASSEMBLY BROKE AWAY DUE TO RUST. DEALER RECOMMENDED AUTO BODY REPAIR SHOP. TOOK TO 3 SHOPS INCLUDING CARTAR, WHO ALL RECOMMEND REPLACING ENTIRE REAR QUARTERPANEL WITH SALVAGED PARTS. ESTIMATES WERE $5,000 AND UP. COST OF REPAIR EXCEEDS VALUE OF VEHICLE, SO THE 3RD ROW SEATS CAN NO LONGER BE USED. *TR Look up ODI 10482613 at NHTSA ↗	12.3% ODI 10787323 · 100,000 mi WE ATTEMPTED TO PUT THE 3RD ROW PASSENGER SEAT IN AN UPRIGHT POSITION AND DISCOVERED THE SEAT BRACKET WAS LOOSE. UPON REMOVING THE VEHICLE FROM THE GARAGE, WE OBSERVED RUST ON THE GARAGE FLOOR. AFTER INSPECTING THE UNDERSIDE OF THE VEHICLE AND CHECKING ON WEBSITES TO DETERMINE A POSSIBLE FIX TO THIS ISSUE, WE DISCOVERED THERE HAD BEEN A PREVIOUS 2013 FORD MOTOR CO RECALL #13S01 - CORROSION OF THIRD ROW SEAT ATTACHMENT (NHTSA ACTION # EA12003). HOWEVER BECAUSE WE BOUGHT OUR VEHICLE AND LIVE IN THE STATE OF KENTUCKY, OUR VEHICLE WAS NOT COVER… Look up ODI 10787323 at NHTSA ↗	00.0% No examples available for this selection.
Electrical System	93.2% ODI 10290712 · 60,000 mi MY WIFE WAS BACKING OUT OF HER PARKING SPOT, PUT THE VAN IN FORWARD, AND DISCOVERED THAT IT WOULD NOT MOVE. THERE WERE NO INDICATIONS THAT THIS EVENT WAS GOING TO HAPPEN. OUR REPAIR TECHNICIAN HAD TO REPLACE OUR PLANETARY GEARSET, BECAUSE THEY WERE DESTROYED, THE TORQUE CONVERTER WAS REPLACED AS A PRECAUTION, AND THE NEUTRAL SWITCH WAS REPLACED BECAUSE IT WAS THOUGHT TO BE THE ROOT CAUSE. HOWEVER A BROKEN "CAM SWITCH" WIRE WAS PREVENTING THE CAR FROM OPERATING NORMALLY. WHEN THAT WAS FINALLY DISCOVERED, WE WERE ABLE TO GET OUR VAN BACK. … Look up ODI 10290712 at NHTSA ↗	65.0% ODI 10143673 THE COMPUTER SYSTEM IN THE VAN HAS MALFUNCTIONED IN THE EXACT SAME WAY TWICE. IT SAYS THE REAR SLIDING DOOR IS OPEN WHEN IT IS, IN FACT, CLOSED. IT ALSO BEEPS FOR 60 SECONDS EVERY TIME YOU STOP AND START GOING AGAIN. THIS HAS ALREADY BEEN TAKEN IN AND REPAIRED TWICE. IT IS MORE THAN A HASSLE FOR US TO GET THE VAN IN TO BE REPAIRED DUE TO HAVING INFANTS AND WORKING A VERY STRICT SCHEDULE IN THE MILITARY... WHICH IS WHY WE BOUGHT A NEW VEHICLE. *JB Look up ODI 10143673 at NHTSA ↗	12.3% ODI 10872417 · 90,000 mi CAR STALLED WHILE DRIVING DOWN THE HIGHWAY. MECHANIC SAYS THAT THE POWER TRAIN CONTROL MODULE BURNED UP. IT APPEARS THAT THERE HAVE BEEN OTHER INCIDENTS IN WHICH THIS HAS HAPPENED Look up ODI 10872417 at NHTSA ↗	114.3% ODI 10661868 · 117,215 mi ON NUMEROUS OCCASIONS, THE ENGINE IN THIS VEHICLE WOULD STALL, CUT OUT, OR COMPLETELY QUIT RUNNING WHILE DRIVING OR SITTING AT A STOPLITE. ON ACCELERATION, THE ENGINE WOULD STALL OR CUT OUT AND THE TRANSMISSION WOULD FEEL LIKE IT IS SLIPPING. WHEN THE ENGINE WOULD STALL OR QUIT RUNNING, STEERING AND BRAKES WOULD BECOME INOPERABLE. ON MANY OCCASIONS, THIS WOULD HAPPEN IN CITY TRAFFIC AND ON THE HIWAY TRAVELING AT HIWAY SPEEDS. AT ONE INSTANCE THE ENGINE STALLED OUT COMPLETELY AND WOULD NOT START. ON NOV. 6, 2014 IS WHEN THIS VEHICLE WAS FIRST TA… Look up ODI 10661868 at NHTSA ↗
Structure:Body	144.9% ODI 10449958 · 23,000 mi AFTER A RAINSTORM I OPENED THE TAILGATE OF MY VEHICLE AND WAS SURPRISED TO FIND THAT THE REAR WHEEL WELL WAS WET. I VACUUMED THE WATER OUT AND BROUGHT IT TO THE DEALER ALMOST 2 MONTHS LATER AFTER FINDING MOISTURE SEVERAL OTHER TIMES. THE DEALER HAD A SERVICE TECH TRY TO RECREATE HOW THE WATER GOT IN AND "DETERMINED" THAT I HAD CRACKED A PANEL. THE ONLY CRACK VISIBLE TO ME WAS IN A TRIM PIECE AROUND THE LICENSE PLATE. THEY TOLD ME IT WOULD COST OVER $600 TO REPAIR. I TOLD THEM NEVERMIND. THAT MUCH WATER COULD NOT COME FROM THAT CRACK. FAST FORWA… Look up ODI 10449958 at NHTSA ↗	32.5% ODI 10410244 · 72,000 mi TL* THE CONTACT OWNS A 2005 MERCURY MONTERAY. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN HE PRESSED THE BUTTON ON THE KEY FOB TO OPEN THE REAR LIFTGATE. ONCE THE LIFTGATE WAS COMPLETELY OPENED FOR A FEW MOMENTS, IT SLAMMED SHUT. THE CONTACT STATED THAT SINCE THE FAILURE, THE LIFTGATE WOULD NO LONGER REMAIN OPEN. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. AN AUTHORIZED DEALER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 06V069… Look up ODI 10410244 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Engine	72.5% ODI 10479456 · 128,000 mi TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. THE CONTACT STATED THAT WHILE DRIVING AT 27 MPH, THE VEHICLE SLAMMED TO A STOP AND CAUGHT ON FIRE. THE CONTACT STATED THAT VEHICLE MADE A SLAMMING START BEFORE CATCHING ON FIRE. THE FIRE STARTED UNDER THE HOOD OF THE VEHICLE. THE VEHICLE HAD NOT BEEN INSPECTED HOWEVER, THE FIRE DEPARTMENT DETERMINED THAT THE FIRE WAS CAUSED BY MECHANICAL FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 128,000. Look up ODI 10479456 at NHTSA ↗	54.2% ODI 10473845 I RECEIVED A RECALL NOTICE - 11S25/NHTSA RECALL 12V-006 IN MARCH, 2012. THIS RECALL RELATES IS REGARDING A WORN SPLINE IN THE TRANSMISSION TORQUE CONVERTER. FORD CLAIMS PARTS WOULD BE IN 2ND QUARTER OF 2012. I CALLED MY DEALER, AND TOLD PARTS WILL NOT BE IN UNTIL 1ST WEEK IN JUNE. WAITED. CALLED DEALER AND FORD - PARTS NOW WILL BE IN THE END OF JUNE. SO I CALLED [XXX] AT VEHICLE SAFETY HOTLINE CASE # [XXX] AND MADE COMPLAINT. CALLED FTC ON 6/7/12 AND ALSO MADE COMPLAINT. REFERENCE # [XXX]. JUNE AND THEN JULY CAME AND WENT - NO PART… Look up ODI 10473845 at NHTSA ↗	12.3% ODI 10979051 · 40,000 mi TL* THE CONTACT OWNS A 2006 MERCURY MONTEREY. THE CONTACT STATED THAT WHILE GOING UP AN INCLINE, THE TRANSMISSION STALLED AND THE VEHICLE JUMPED. THE CONTACT WAS ABLE TO GAIN CONTROL OF THE VEHICLE. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER CONTROL MODULE NEEDED TO BE REPLACED, THE TRANSMISSION WAS CONTAMINATED WITH WATER AND NEEDED TO BE REBUILT, THE FLUID NEEDED TO BE REPLACED AND THE WIPER COWL NEEDED TO BE REMOVED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. … Look up ODI 10979051 at NHTSA ↗	228.6% ODI 10661868 · 117,215 mi ON NUMEROUS OCCASIONS, THE ENGINE IN THIS VEHICLE WOULD STALL, CUT OUT, OR COMPLETELY QUIT RUNNING WHILE DRIVING OR SITTING AT A STOPLITE. ON ACCELERATION, THE ENGINE WOULD STALL OR CUT OUT AND THE TRANSMISSION WOULD FEEL LIKE IT IS SLIPPING. WHEN THE ENGINE WOULD STALL OR QUIT RUNNING, STEERING AND BRAKES WOULD BECOME INOPERABLE. ON MANY OCCASIONS, THIS WOULD HAPPEN IN CITY TRAFFIC AND ON THE HIWAY TRAVELING AT HIWAY SPEEDS. AT ONE INSTANCE THE ENGINE STALLED OUT COMPLETELY AND WOULD NOT START. ON NOV. 6, 2014 IS WHEN THIS VEHICLE WAS FIRST TA… Look up ODI 10661868 at NHTSA ↗
Vehicle Speed Control	103.5% ODI 10217652 · 33,800 mi TL*THE CONTACT OWNS A 2004 MERCURY MONTEREY. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE BEGAN TO HESITATE. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, BUT THE SPEED DECREASED AND THE RPMS INCREASED. THE CONTACT PULLED OVER AND EXITED THE VEHICLE. THE VEHICLE THEN CAUGHT FIRE UNDER THE HOOD NEAR THE WINDSHIELD. THERE WERE NO INJURIES. THE DEALER HAS BEEN NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE 33,800. Look up ODI 10217652 at NHTSA ↗	10.8% ODI 10453917 · 17,000 mi TL* THE CONTACT OWNS A 2005 MERCURY MONTEREY. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH WHEN THE VEHICLE SUDDENLY ACCELERATED, THE CONTACT DEPRESSED THE BRAKES BUT THE VEHICLE WOULD NOT RESPOND. AFTER UTILIZING THE PARKING BRAKE, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIAN STATED THAT WATER HAD ENTERED THE WIRING OF THE COMPUTER SYSTEM AND CAUSED THE FAILURE. THE TECHNICIAN DRIED THE WIRING BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE DEALER AGAIN, WHERE THE TECHNICIANS REPLACED THE COMP… Look up ODI 10453917 at NHTSA ↗	24.5% ODI 10524683 · 78,655 mi MY WIFE WAS TRAVELING WITH MY FAMILY ON THE TACONIC STATE PARKWAY IN OUR MINIVAN WHEN WITHOUT WARNING. IT LOSS POWER. THE VEHICLE GAVE NO SIGNS OF ANY PROBLEM NO WARNING LIGHTS OF ANY KIND. MY WIFE WAS ABLE TO PULL OVER TO THE SERVICE ROAD AND HAD TO WAIT FOR A TOW TRUCK. THE VEHICLE DOES NOT MOVE FORWARD NOR DOES GO INTO REVERSE. A SEARCH ONLINE SHOWS THAT THE 2004 2005 MERCURY MONTEREY WERE RECALLED FOR TRANSMISSION PROBLEM HOWEVER NOT THE 2006. *TR Look up ODI 10524683 at NHTSA ↗	228.6% ODI 10545167 · 115,000 mi TL* THE CONTACT OWNS A 2007 MERCURY MONTEREY. THE CONTACT STATED THAT WHILE DRIVING 6 MPH, THE VEHICLE STOPPED ACCELERATING. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 115,000. Look up ODI 10545167 at NHTSA ↗

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Power Train:Automatic Transmission	52,500–88,000 mi	67,000 mi	179	ODI 10188407 · 39,300 mi MY 3 YEAR OLD WAS IN MY MERCURY MONTEREY WE WERE IN THE PROCESS OF LEAVING . SHE TURNED THE KEY 1 SPOT ON THE IGNITION AND PULLED ON THE GEAR SELECTOR. MY VAN WITH MY CHILD ROLLED OUT OF MY DRIVEWAY. HITTING 2 MAIL BOXES AND A CABLE ROUTER BEFORE COMING TO A STOP. I TOOK THE VEHICLE BACK TO THE DEALER GANLEY MERCURY IN BRUNSWICK ,OHIO. THEY TOLD ME THE CAR WAS MADE THIS WAY. I HAVE TRIED EVERY TYPE OF VEHICLE AND HAD FRIENDS TRY THIS IN THEIRS. NOT 1 VEHICLE WILL GO INTO GEAR WITH OUT THE BRAKE DEPRESSED OR WILL NOT GO AT ALL. I THINK THERE IS… Look up ODI 10188407 at NHTSA ↗ ODI 10213728 · 46,000 mi I WAS DRIVING ALONG AT ABOUT 40 MPH WHEN MY 2004 MERCURY MONTEREY SUDDENLY SLIPPED OUT OF GEAR AND BEGAN SLOWING DOWN. FORTUNATELY I WAS ABLE TO PULL OFF THE MAIN ROAD ONTO A SIDE STREET SO THE CAR COULD COAST TO A STOP. ACCORDING TO TWO SEPERATE FORD DEALERSHIPS THE PROBLEM IS WITH THE TRANSMISSION. BOTH DEALERSHIPS CLAIM THE ENTIRE TRANSMISSION NEEDS TO BE REPAIRED AT MY EXPENSE FOR A COST OF $3500. THE CAR ONLY HAS 46,000 MILES ON IT. UPON SEARCHING THE INTERNET I DISCOVERED THAT THIS IS A PROBLEM THAT FORD HAS KNOWN ABOUT FOR SOME TIME AND … Look up ODI 10213728 at NHTSA ↗ ODI 10220810 · 38,960 mi 2004 MERCURY MONTEREY 4.2 LITER ENGINE, 4 SPEED AUTOMATIC- NO WARRANTY 38,960 MILES WITHOUT WARNING, THE VAN STOPPED ACCELERATING ON FREEWAY ON-RAMP AND THE DRIVER HAD TO COAST TO SIDE OF HIGHWAY CLOVERLEAF. WHEN VEHICLE WAS SAFE FROM MERGING TRAFFIC BUT STILL ON FREEWAY SHOULDER THE ACCELERATOR WAS PUSHED AND THE VAN WOULD REV IT'S ENGINE IN ALL GEARS, FORWARD AND REVERSE WITHOUT MOVING FORWARD OR REVERSE. SINCE THE VAN WOULD NOT MOVE UNDER IT'S POWER ' THE VAN WAS TOWED TO A LINCOLN MERCURY DEALER. MY WIFE AND 1 YEAR OLD CHILD GOT A RIDE F… Look up ODI 10220810 at NHTSA ↗
Power Train	70,000–116,232 mi	88,000 mi	135	ODI 10253361 · 38,500 mi TRANSMISSION FAILURE. TRANSMISSION REFUSED TO ENGAGE WHILE IN TRAFFIC. PARKED VEHICLE. HAVE NOT REPAIRED YET. THIS IS A MERCURY MONTEREY WITH ONLY 38,500 MILES. I HAVE ALREADY REPLACED THE POWER WINDOW MOTOR ON DRIVERS SIDE. THERE ARE MANY OWNERS COMPLAINING ABOUT THIS SAME PROBLEM. FORD SHOULD RECALL OR FIX FOR FREE. TR Look up ODI 10253361 at NHTSA ↗ ODI 10263318 · 25,200 mi WHILE TRAVELING BACK TO CONNECTICUT FROM OUR WINTER HOME IN FLORIDA, OUR 2004 MERCURY MONTEREY MINI VAN'S TORQUE CONVERTER AND PUMP SHAFT BROKE AND LEFT US ON THE SIDE OF THE ROAD IN NORTH CAROLINA. LUCKILY OUR GRANDCHILDREN LIVE CLOSE TO WHERE WE BROKE DOWN, HOWEVER WE ARE NOW STRANDED IN NC FOR SEVERAL DAYS WHILE THE LOCAL FORD DEALERSHIP (CROSSROADS FORD CARY, NC) WAITS ON PARTS AND FIXES THE PROBLEM. MY WIFE AND I HAVE MEDICAL CONDITIONS THAT REQUIRE US TO SEE SPECIFIC MEDICAL DOCTORS, WHICH WE HAVE TO MAKE APPOINTMENTS FOR MONTHS IN ADVA… Look up ODI 10263318 at NHTSA ↗ ODI 10343428 · 64,000 mi OUR 2004 MERCURY MONTEREY HAS APPROX.64,000. ON JULY 7,2010 THE TORQUE CONVERTER OUTPUT SHAFT FAILED. THE VEHICLE IS NOW HAVING TO HAVE THE TRANSMISSION REBUILT. APPROXIMATE COST $3,000. TR Look up ODI 10343428 at NHTSA ↗
Power Train:Automatic Transmission:Torque Converter	67,185–116,500 mi	101,000 mi	16	ODI 10287178 · 102,000 mi TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. WHILE DRIVING 30 MPH THE VEHICLE DOWN-SHIFTED. SHE STOPPED THE ENGINE AND HAD THE VEHICLE TOWED TO THE DEALER. THE TECHNICIAN CONCLUDED THAT THE TORQUE CONVERTER POSSIBLY CAUSED THE TRANSMISSION TO FAIL. HE ADDED THAT SINCE THERE WERE NO RECALLS, AND THE WARRANTY EXPIRED HE WOULD HAVE TO PAY $3000.00 FOR THE REPAIR. THE FAILURE MILEAGE WAS 102,000. Look up ODI 10287178 at NHTSA ↗ ODI 10303567 · 115,000 mi TLTHE CONTACT OWNS A 2004 MERCURY MONTEREY WHICH WAS PURCHASED IN 2008. WHILE DRIVING AT SPEEDS OF 50 MPH MERGING ONTO THE HIGHWAY, THE VEHICLE STALLED WITHOUT WARNING. SHE WAS ABLE TO RESTART THE VEHICLE AND UTILIZE THE HEATING SYSTEM; HOWEVER, THE VEHICLE WOULD NOT SHIFT INTO ANY GEARS. THE VEHICLE WAS TOWED TO HER INDEPENDENT MECHANIC WHO STATED THAT THE TRANSMISSION TORQUE CONVERTER FAILED. THERE WERE NO RELATED RECALLS. THE VEHICLE WAS BEING REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE UNDER 115,000. Look up ODI 10303567 at NHTSA ↗ ODI 10343254 · 75,000 mi TL THE CONTACT OWNS A 2004 MERCURY MONTEREY. THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED, THE TORQUE CONVERTER FAILED AND CAUSED THE CONTACT TO MOMENTARILY LOSE CONTROL OF THE VEHICLE. THE CONTACT WAS ABLE TO STOP THE VEHICLE WITHOUT INCIDENT. THE DEALER ADVISED THAT THE TORQUE CONVERTER WOULD NEED TO BE REPLACED AT THE CONTACTS EXPENSE. THERE WAS NOT A RECALL FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 75,000. Look up ODI 10343254 at NHTSA ↗
Seats	112,000–128,632 mi	120,000 mi	19	ODI 10410491 · 120,000 mi TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. THE CONTACT STATED WHILE DRIVING 60 MPH THE REAR WHEEL WELL THAT SECURED THE REAR SEAT WAS COVERED WITH RUST AND BROKE AWAY. THE VEHICLE WILL BE TAKEN TO THE DEALER TO BE REPAIRED. THE MANUFACTURER WAS CONTACTED AND A CLAIM WAS FILED. THEY OFFERED NO ADDITIONAL ASSISTANCE. THE FAILURE MILEAGE WAS 123,000. UPDATED 09/02/11LJ UPDATED 10/31/11 Look up ODI 10410491 at NHTSA ↗ ODI 10449958 · 23,000 mi AFTER A RAINSTORM I OPENED THE TAILGATE OF MY VEHICLE AND WAS SURPRISED TO FIND THAT THE REAR WHEEL WELL WAS WET. I VACUUMED THE WATER OUT AND BROUGHT IT TO THE DEALER ALMOST 2 MONTHS LATER AFTER FINDING MOISTURE SEVERAL OTHER TIMES. THE DEALER HAD A SERVICE TECH TRY TO RECREATE HOW THE WATER GOT IN AND "DETERMINED" THAT I HAD CRACKED A PANEL. THE ONLY CRACK VISIBLE TO ME WAS IN A TRIM PIECE AROUND THE LICENSE PLATE. THEY TOLD ME IT WOULD COST OVER $600 TO REPAIR. I TOLD THEM NEVERMIND. THAT MUCH WATER COULD NOT COME FROM THAT CRACK. FAST FORWA… Look up ODI 10449958 at NHTSA ↗ ODI 10456985 · 126,500 mi LARGE SECTION OF DRIVER SIDE REAR WHEEL WELL/UNDERBODY, BROKE OFF FROM VEHICLE INCLUDING AN ANCHOR FOR THE THIRD ROW SEAT. THIS LEFT THE THIRD ROW SEAT UNSAFE TO USE AND THE INTERIOR OF THE VEHICLE EXPOSED TO THE ELEMENTS. PIECE WAS CLEARLY ROTTED THROUGH. WE ARE TOLD IT WILL COST $1200 TO REPAIR, PARTS ARE SCARCE AND DIFFICULT TO OBTAIN. UNABLE TO SAFELY UTILIZE THIRD ROW SEAT UNTIL REPAIRED. WATER IS TRAPPED IN THE UNDERBODY AND COULD BE DAMAGING TO THE ELECTRICAL SYSTEM. PICTURES AVAILABLE UPON REQUEST. JS Look up ODI 10456985 at NHTSA ↗
Electrical System	89,092–124,160 mi	109,227 mi	16	ODI 10290712 · 60,000 mi MY WIFE WAS BACKING OUT OF HER PARKING SPOT, PUT THE VAN IN FORWARD, AND DISCOVERED THAT IT WOULD NOT MOVE. THERE WERE NO INDICATIONS THAT THIS EVENT WAS GOING TO HAPPEN. OUR REPAIR TECHNICIAN HAD TO REPLACE OUR PLANETARY GEARSET, BECAUSE THEY WERE DESTROYED, THE TORQUE CONVERTER WAS REPLACED AS A PRECAUTION, AND THE NEUTRAL SWITCH WAS REPLACED BECAUSE IT WAS THOUGHT TO BE THE ROOT CAUSE. HOWEVER A BROKEN "CAM SWITCH" WIRE WAS PREVENTING THE CAR FROM OPERATING NORMALLY. WHEN THAT WAS FINALLY DISCOVERED, WE WERE ABLE TO GET OUR VAN BACK. … Look up ODI 10290712 at NHTSA ↗ ODI 10454084 · 162,000 mi VEHICLE STALLS LEAVING FAMILY STRANDED IN TRAFFIC (NUMEROUS EVENTS). DEALER TESTED AND REPLACED FUEL RAIL PRESSURE SENSOR AND VEHICLE WAS DRIVEN HOME, APPROX 8 MILES. VEHICLE FAILED TO START FOLLOWING MORNING. BASED ON ARTICLES AND TESTING PROCEDURES FOUND ONLINE, OWNER REPLACED CRANKSHAFT POSITION SENSOR, VEHICLE STARTED AND RAN FOR ABOUT 5 MIN. ENGINE DIED AND PRODUCED ERROR CODE P0320. EVIDENCE OF WATER HAS BEEN DETECTED IN THE PCM CONNECTOR AND FAULT HAS NOT YET BEEN CORRECTED. OTHER ITEMS REPLACED ON VEHICLE; TRANSMISSION, EGR, FUEL … Look up ODI 10454084 at NHTSA ↗ ODI 10493094 · 116,000 mi 1ST - RADIO STARTED FLASHING ON AND OFF RANDOMLY - TOOK TO FORD DEALER - NO ERROR CODE, NO ANSWER. 2ND - HEATED SEAT ON DRIVERS SIDE QUIT WORKING - TOOK TO FORD DEALER - NO ERROR CODE, NO ANSWER. TOOK TO PRIVATE REPAIR SHOP - ERROR CODE OF LOW VOLTAGE BATTERY - REPLACED BATTERY FOR $125 3RD - AUTOMATIC LIGHTS QUIT WORKING, DASHBOARD CONTROL WENT BLANK - TOOK TO FORD DEALER - SAME LOW VOLTAGE ERROR CODE - DESPITE NEW BATTERY. NO OTHER ANSWERS. 4TH - AUTOMATIC SEATS STARTED MOVING WHEN USING CODE TO OPEN DOOR - TOOK TO FORD - FOUND THAT ALL … Look up ODI 10493094 at NHTSA ↗
Structure:Body	104,378–145,324 mi	126,250 mi	16	ODI 10449958 · 23,000 mi AFTER A RAINSTORM I OPENED THE TAILGATE OF MY VEHICLE AND WAS SURPRISED TO FIND THAT THE REAR WHEEL WELL WAS WET. I VACUUMED THE WATER OUT AND BROUGHT IT TO THE DEALER ALMOST 2 MONTHS LATER AFTER FINDING MOISTURE SEVERAL OTHER TIMES. THE DEALER HAD A SERVICE TECH TRY TO RECREATE HOW THE WATER GOT IN AND "DETERMINED" THAT I HAD CRACKED A PANEL. THE ONLY CRACK VISIBLE TO ME WAS IN A TRIM PIECE AROUND THE LICENSE PLATE. THEY TOLD ME IT WOULD COST OVER $600 TO REPAIR. I TOLD THEM NEVERMIND. THAT MUCH WATER COULD NOT COME FROM THAT CRACK. FAST FORWA… Look up ODI 10449958 at NHTSA ↗ ODI 10456985 · 126,500 mi LARGE SECTION OF DRIVER SIDE REAR WHEEL WELL/UNDERBODY, BROKE OFF FROM VEHICLE INCLUDING AN ANCHOR FOR THE THIRD ROW SEAT. THIS LEFT THE THIRD ROW SEAT UNSAFE TO USE AND THE INTERIOR OF THE VEHICLE EXPOSED TO THE ELEMENTS. PIECE WAS CLEARLY ROTTED THROUGH. WE ARE TOLD IT WILL COST $1200 TO REPAIR, PARTS ARE SCARCE AND DIFFICULT TO OBTAIN. UNABLE TO SAFELY UTILIZE THIRD ROW SEAT UNTIL REPAIRED. WATER IS TRAPPED IN THE UNDERBODY AND COULD BE DAMAGING TO THE ELECTRICAL SYSTEM. PICTURES AVAILABLE UPON REQUEST. *JS Look up ODI 10456985 at NHTSA ↗ ODI 10457423 · 8,000 mi POWERTRAIN: FRONT WHEEL BEARINGS WENT OUT (SQUEELING SOUND) IN 2006 WITH 8K MILES ON VEHICLE. A TSB WAS OUT FOR THAT ISSUE AND THE WHEEL BEARINGS(2) WERE REPLACED. THE FRONT BEARINGS WENT OUT AGAIN IN 2009 AT ABOUT 27K MILES. THE VEHICLE WAS COVERED BY A FORD ESP. THE DEALER SAID THAT THEY COULDN'T HEAR THE NOISE - THE NOISE WOULD COME AND GO - SO NO REPAIR WAS DONE AT THAT TIME. I HAVE THE REPAIR ORDER STATING "NO PROBLEM FOUND". NOW AT 35K MILES THE BEARING NOISE HAS BECOME MUCH WORSE AND MUCH MORE FREQUENT BUT NOW THE WARRANTY IS OVER AND I… Look up ODI 10457423 at NHTSA ↗
Engine	88,750–125,750 mi	113,608 mi	12	ODI 10479456 · 128,000 mi TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. THE CONTACT STATED THAT WHILE DRIVING AT 27 MPH, THE VEHICLE SLAMMED TO A STOP AND CAUGHT ON FIRE. THE CONTACT STATED THAT VEHICLE MADE A SLAMMING START BEFORE CATCHING ON FIRE. THE FIRE STARTED UNDER THE HOOD OF THE VEHICLE. THE VEHICLE HAD NOT BEEN INSPECTED HOWEVER, THE FIRE DEPARTMENT DETERMINED THAT THE FIRE WAS CAUSED BY MECHANICAL FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 128,000. Look up ODI 10479456 at NHTSA ↗ ODI 10524934 · 90,000 mi TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE ENGINE AND THE RPMS INCREASED. THE VEHICLE WAS TOWED TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE CONTACT ALSO STATED THAT THE TRANSMISSION WAS REPLACED TWICE HOWEVER, THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 100,000. UPDATED 9/4/13 *CN THE CONSUM… Look up ODI 10524934 at NHTSA ↗ ODI 10549811 · 118,000 mi IN EARLY 2012 BOTH BRAKE LIGHTS ON DASH WOULD COME ON SPORADICALLY WHILE DRIVING.THEN CAME ON MORE FREQUENTLY. SOON THE BATTERY LIGHT STARTED TO COME ON AT STOPS OR LOW IDLES. 8/2012 DEALER COULD NOT REPRODUCE THE BRAKE LIGHTS COMING ON, BUT REPLACED ALTERNATOR. 11/2012 STILL PROBLEM WITH BRAKE LIGHTS ON THE DASH COMING ON NOW PLUS THE CHECK ENGINE LIGHT. VEHICLE SPUTTERING AND STALLING (COULD NOT STOP WITHOUT VEHICLE TOTALLY STALLING AND HAD TO HAVE FOOT ON GAS AT ALL TIME, EVEN WHEN BRAKING, OR WOULD STALL.) 2ND DEALER STILL COULD NOT VERIFY… Look up ODI 10549811 at NHTSA ↗
Vehicle Speed Control	41,400–107,550 mi	78,655 mi	15	ODI 10217652 · 33,800 mi TLTHE CONTACT OWNS A 2004 MERCURY MONTEREY. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE BEGAN TO HESITATE. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, BUT THE SPEED DECREASED AND THE RPMS INCREASED. THE CONTACT PULLED OVER AND EXITED THE VEHICLE. THE VEHICLE THEN CAUGHT FIRE UNDER THE HOOD NEAR THE WINDSHIELD. THERE WERE NO INJURIES. THE DEALER HAS BEEN NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE 33,800. Look up ODI 10217652 at NHTSA ↗ ODI 10296713 · 49,000 mi TL THE CONTACT OWNS A 2004 MERCURY MONTEREY. AFTER TURNING ON THE VEHICLE , SHE APPLIED THE ACCELERATOR PEDAL, BUT THE VEHICLE WOULD NOT MOVE. SHE SHIFTED THE VEHICLE INTO REVERSE, AND THE VEHICLE BEGAN TO MOVE SLOWLY. A TECHNICIAN FROM THE DEALER STATED THAT THE SPEED CENSOR FAILED. HOWEVER, THEY RAN A SECOND DIAGNOSTIC TEST, AND COULD NOT DETERMINE THE CAUSE OF THE FAILURE. NO REPAIRS WERE MADE. THE VEHICLE WAS TAKEN HOME AND THE FAILURE RE-OCCURED. THE FAILURE AND CURRENT MILEAGES WERE 49000. Look up ODI 10296713 at NHTSA ↗ ODI 10302478 · 50,000 mi I HAVE BROUGHT MY VEHICLE INTO SOUTHGATE LINCOLN MERCURY IN SOUTHGATE MI SEVERAL TIMES PRIOR TO THE TORQUE CONVERTER REPAIR. SINCE THE REPAIR I HAVE CONTINUED TO EXPERIENCE PROBLEMS WITH DRIVABILITY. GAS MILEAGE HAS REDUCED GREATLY (WAS AROUND 17-19) DOWN TO 13.8. THE VEHICLE DRIVES AT HIGH RPM'S AND I STILL EXPERIENCE WHERE THE RPM WILL KICK UP BRIEFLY THEN WILL GO BACK DOWN. MY COMPLAINT TO THE DEALER WAS SUBMITTED AGAIN JUST PRIOR TO WARRANTY EXPIRING AND NOW I AM STUCK WITH A VEHICLE THAT THEY CAN'T SEEM TO REPAIR. I CONTINUE TO GET TH… Look up ODI 10302478 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Complaints	Campaigns announced	Examples
2024-11	0	None	No examples available for this selection.
2024-12	0	None	No examples available for this selection.
2025-01	0	None	No examples available for this selection.
2025-02	0	None	No examples available for this selection.
2025-03	0	None	No examples available for this selection.
2025-04	0	None	No examples available for this selection.
2025-05	0	None	No examples available for this selection.
2025-06	0	None	No examples available for this selection.
2025-07	0	None	No examples available for this selection.
2025-08	0	None	No examples available for this selection.
2025-09	0	None	No examples available for this selection.
2025-10	0	None	No examples available for this selection.
2025-11	0	None	No examples available for this selection.
2025-12	0	None	No examples available for this selection.
2026-01	0	None	No examples available for this selection.
2026-02	1	None	ODI 11715312 · 361,749 mi Odometer Fraud. The contact purchased a 2004 Mercury Monterey. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the mileage was 223,476 and at the time of registration, it was discovered that the mileage was 361,749. Look up ODI 11715312 at NHTSA ↗
2026-03	0	None	No examples available for this selection.
2026-04	0	None	No examples available for this selection.
2026-05	0	None	No examples available for this selection.
2026-06	0	None	No examples available for this selection.
2026-07	0	None	No examples available for this selection.
2026-08	0	None	No examples available for this selection.
2026-09	0	None	No examples available for this selection.
2026-10 (partial)	0	None	No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2006: 3 complaints · 2007: 0 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2006	0	2	3
2007	0	0	0

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2006	44	0	0
2007	7	0	0

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Power Train:Automatic Transmission	Power Train	Power Train:Automatic Transmission:Torque Converter	Seats	Electrical System	Structure:Body	Engine	Vehicle Speed Control
Power Train:Automatic Transmission	—	6 ODI 10253361 · 38,500 mi TRANSMISSION FAILURE. TRANSMISSION REFUSED TO ENGAGE WHILE IN TRAFFIC. PARKED VEHICLE. HAVE NOT REPAIRED YET. THIS IS A MERCURY MONTEREY WITH ONLY 38,500 MILES. I HAVE ALREADY REPLACED THE POWER WINDOW MOTOR ON DRIVERS SIDE. THERE ARE MANY OWNERS COMPLAINING ABOUT THIS SAME PROBLEM. FORD SHOULD RECALL OR FIX FOR FREE. *TR Look up ODI 10253361 at NHTSA ↗ ODI 10263318 · 25,200 mi WHILE TRAVELING BACK TO CONNECTICUT FROM OUR WINTER HOME IN FLORIDA, OUR 2004 MERCURY MONTEREY MINI VAN'S TORQUE CONVERTER AND PUMP SHAFT BROKE AND LEFT US ON THE SIDE OF THE ROAD IN NORTH CAROLINA. LUCKILY OUR GRANDCHILDREN LIVE CLOSE TO WHERE WE BROKE DOWN, HOWEVER WE ARE NOW STRANDED IN NC FOR SEVERAL DAYS WHILE THE LOCAL FORD DEALERSHIP (CROSSROADS FORD CARY, NC) WAITS ON PARTS AND FIXES THE PROBLEM. MY WIFE AND I HAVE MEDICAL CONDITIONS THAT REQUIRE US TO SEE SPECIFIC MEDICAL DOCTORS, WHICH WE HAVE TO MAKE APPOINTMENTS FOR MONTHS IN ADVA… Look up ODI 10263318 at NHTSA ↗ ODI 10357981 · 116,000 mi 2004 MERCURY MONTEREY - WIFE DRIVING DOWN THE HIGHWAY (WITH ONE CHILD AS A PASSENGER) AT 65 MPH. VEHICLE LOST ALL ABILITY TO ACCELERATE. NO GEAR. HAD TO COAST TO THE SIDE OF THE HIGHWAY (DURING RUSH HOUR) WHERE THERE WAS LITTLE TO NO ROOM TO EVEN EXIT THE VEHICLE SAFELY. SHE WAS STUCK IN THE VEHICLE WHILE CARS AND TRUCKS SPED BY RAPIDLY OFTEN COMING CLOSE TO HITTING HER. POLICE WERE CALLED AND ALSO A TOW TRUCK. THE VAN HAD NO MOVEMENT IN ANY GEAR. ONLY HAD PARK AND NEUTRAL. VAN WAS TOWED AND THE PROBLEM WAS DETERMINED TO BE A FAILED TOR… Look up ODI 10357981 at NHTSA ↗	5 ODI 10357981 · 116,000 mi 2004 MERCURY MONTEREY - WIFE DRIVING DOWN THE HIGHWAY (WITH ONE CHILD AS A PASSENGER) AT 65 MPH. VEHICLE LOST ALL ABILITY TO ACCELERATE. NO GEAR. HAD TO COAST TO THE SIDE OF THE HIGHWAY (DURING RUSH HOUR) WHERE THERE WAS LITTLE TO NO ROOM TO EVEN EXIT THE VEHICLE SAFELY. SHE WAS STUCK IN THE VEHICLE WHILE CARS AND TRUCKS SPED BY RAPIDLY OFTEN COMING CLOSE TO HITTING HER. POLICE WERE CALLED AND ALSO A TOW TRUCK. THE VAN HAD NO MOVEMENT IN ANY GEAR. ONLY HAD PARK AND NEUTRAL. VAN WAS TOWED AND THE PROBLEM WAS DETERMINED TO BE A FAILED TOR… Look up ODI 10357981 at NHTSA ↗ ODI 10416637 · 142,921 mi ON 7/25/11 I WAS ON MY WAY TO WORK AND WITHOUT ANY PROBLEMS, MY 2004 MERCURY MONTEREY JUST WOULDN'T GO INTO GEAR. I HAD TO TOW MY VEHICLE TO THE REPAIR SHOP WHICH NOTIFIED ME THAT THE TORQUE CONVERTER HAD TO BE REPLACED. KB Look up ODI 10416637 at NHTSA ↗ ODI 10460497 · 51,162 mi 2004 MERCURY MONTEREY. CONSUMER WRITES IN REGARDS TO A DEFECTIVE TRANSMISSION TGW THE CONSUMER STATED HE NOTICED THE TRANSMISSION WAS STARTING TO SLIP. IN MAY OF 2008 THE VEHICLE WOULD NOT GO FORWARD OR BACKWARD. THE VEHICLE WAS TOWED TO A REPAIR SHOP WHERE THE TRANSMISSION WAS REPLACED AT A COST OF $ 1985.00. THE CONSUMER RECEIVED A RECALL NOTICE IN THE MAIL REGARDING THE DEFECTIVE TRANSMISSION. THE NOTICE ALSO STATED IF THE TORQUE CONVERTER HAD ALREADY BEEN REPLACED, THAT ADDRESSED THE SPECIFIC ISSUE, HE MAY BE ELIGIBLE FOR REIMBURSEMENT. … Look up ODI 10460497 at NHTSA ↗	0	1 ODI 10290712 · 60,000 mi MY WIFE WAS BACKING OUT OF HER PARKING SPOT, PUT THE VAN IN FORWARD, AND DISCOVERED THAT IT WOULD NOT MOVE. THERE WERE NO INDICATIONS THAT THIS EVENT WAS GOING TO HAPPEN. OUR REPAIR TECHNICIAN HAD TO REPLACE OUR PLANETARY GEARSET, BECAUSE THEY WERE DESTROYED, THE TORQUE CONVERTER WAS REPLACED AS A PRECAUTION, AND THE NEUTRAL SWITCH WAS REPLACED BECAUSE IT WAS THOUGHT TO BE THE ROOT CAUSE. HOWEVER A BROKEN "CAM SWITCH" WIRE WAS PREVENTING THE CAR FROM OPERATING NORMALLY. WHEN THAT WAS FINALLY DISCOVERED, WE WERE ABLE TO GET OUR VAN BACK. … Look up ODI 10290712 at NHTSA ↗	0	0	1 ODI 10302478 · 50,000 mi I HAVE BROUGHT MY VEHICLE INTO SOUTHGATE LINCOLN MERCURY IN SOUTHGATE MI SEVERAL TIMES PRIOR TO THE TORQUE CONVERTER REPAIR. SINCE THE REPAIR I HAVE CONTINUED TO EXPERIENCE PROBLEMS WITH DRIVABILITY. GAS MILEAGE HAS REDUCED GREATLY (WAS AROUND 17-19) DOWN TO 13.8. THE VEHICLE DRIVES AT HIGH RPM'S AND I STILL EXPERIENCE WHERE THE RPM WILL KICK UP BRIEFLY THEN WILL GO BACK DOWN. MY COMPLAINT TO THE DEALER WAS SUBMITTED AGAIN JUST PRIOR TO WARRANTY EXPIRING AND NOW I AM STUCK WITH A VEHICLE THAT THEY CAN'T SEEM TO REPAIR. I CONTINUE TO GET TH… Look up ODI 10302478 at NHTSA ↗
Power Train	6 ODI 10253361 · 38,500 mi TRANSMISSION FAILURE. TRANSMISSION REFUSED TO ENGAGE WHILE IN TRAFFIC. PARKED VEHICLE. HAVE NOT REPAIRED YET. THIS IS A MERCURY MONTEREY WITH ONLY 38,500 MILES. I HAVE ALREADY REPLACED THE POWER WINDOW MOTOR ON DRIVERS SIDE. THERE ARE MANY OWNERS COMPLAINING ABOUT THIS SAME PROBLEM. FORD SHOULD RECALL OR FIX FOR FREE. *TR Look up ODI 10253361 at NHTSA ↗ ODI 10263318 · 25,200 mi WHILE TRAVELING BACK TO CONNECTICUT FROM OUR WINTER HOME IN FLORIDA, OUR 2004 MERCURY MONTEREY MINI VAN'S TORQUE CONVERTER AND PUMP SHAFT BROKE AND LEFT US ON THE SIDE OF THE ROAD IN NORTH CAROLINA. LUCKILY OUR GRANDCHILDREN LIVE CLOSE TO WHERE WE BROKE DOWN, HOWEVER WE ARE NOW STRANDED IN NC FOR SEVERAL DAYS WHILE THE LOCAL FORD DEALERSHIP (CROSSROADS FORD CARY, NC) WAITS ON PARTS AND FIXES THE PROBLEM. MY WIFE AND I HAVE MEDICAL CONDITIONS THAT REQUIRE US TO SEE SPECIFIC MEDICAL DOCTORS, WHICH WE HAVE TO MAKE APPOINTMENTS FOR MONTHS IN ADVA… Look up ODI 10263318 at NHTSA ↗ ODI 10357981 · 116,000 mi 2004 MERCURY MONTEREY - WIFE DRIVING DOWN THE HIGHWAY (WITH ONE CHILD AS A PASSENGER) AT 65 MPH. VEHICLE LOST ALL ABILITY TO ACCELERATE. NO GEAR. HAD TO COAST TO THE SIDE OF THE HIGHWAY (DURING RUSH HOUR) WHERE THERE WAS LITTLE TO NO ROOM TO EVEN EXIT THE VEHICLE SAFELY. SHE WAS STUCK IN THE VEHICLE WHILE CARS AND TRUCKS SPED BY RAPIDLY OFTEN COMING CLOSE TO HITTING HER. POLICE WERE CALLED AND ALSO A TOW TRUCK. THE VAN HAD NO MOVEMENT IN ANY GEAR. ONLY HAD PARK AND NEUTRAL. VAN WAS TOWED AND THE PROBLEM WAS DETERMINED TO BE A FAILED TOR… Look up ODI 10357981 at NHTSA ↗	—	3 ODI 10357981 · 116,000 mi 2004 MERCURY MONTEREY - WIFE DRIVING DOWN THE HIGHWAY (WITH ONE CHILD AS A PASSENGER) AT 65 MPH. VEHICLE LOST ALL ABILITY TO ACCELERATE. NO GEAR. HAD TO COAST TO THE SIDE OF THE HIGHWAY (DURING RUSH HOUR) WHERE THERE WAS LITTLE TO NO ROOM TO EVEN EXIT THE VEHICLE SAFELY. SHE WAS STUCK IN THE VEHICLE WHILE CARS AND TRUCKS SPED BY RAPIDLY OFTEN COMING CLOSE TO HITTING HER. POLICE WERE CALLED AND ALSO A TOW TRUCK. THE VAN HAD NO MOVEMENT IN ANY GEAR. ONLY HAD PARK AND NEUTRAL. VAN WAS TOWED AND THE PROBLEM WAS DETERMINED TO BE A FAILED TOR… Look up ODI 10357981 at NHTSA ↗ ODI 10451620 · 55,501 mi LOST OF POWER WHILE UNDER WAY(ENGINE WAS RUNNING). THE VEHICLE WILL NOT ENGAGE INTO GEAR. NO CODES. DEALER REPLACED TORQUE CONVERTER FIXED PROBLEM. PART # 685FPLS. RECALL # 12V0060000 FORD RECALL # 11S25. NOTIFIED DEALER WILL BE SUBMITTING REIMBURSEMENT IN THE SECOND QUARTER OF 2012 . TR Look up ODI 10451620 at NHTSA ↗ ODI 10499869 · 99,265 mi MY 2004 MERCURY MONTEREY HAD A RECALL JOB DONE ON THE TRANSMISSION REPLACING THE TORQUE CONVERTER APPROXIMATELY TWO MONTHS AGO. I WAS DRIVING HOME FROM CHURCH TODAY, AND THE TRANSMISSION STOPPED WORKING. MY FAMILY ENDED UP STRANDED. IT WAS LUCKY FOR US THAT THE STREET WASN'T BUSY SO THAT WE DIDN'T HAVE AN ACCIDENT. TR THE CONSUMER WAS INFORMED THE PROBLEM WAS COMPLETELY UNRELATED FROM THE PREVIOUS TRANSMISSION REPAIR. UPDATED 04/01/13 Look up ODI 10499869 at NHTSA ↗	0	6 ODI 10578770 · 123,880 mi THE FRONT END OF THE CAR WAS WELDED IMPROPERLY AND THE WEATHER STRIPPING WAS FAULTY ALLOWING WATER TO POUR DOWN INTO THE CAR AND ONTO THE POWERTRAIN CONTROL MODULE (PCM) AT ANY TIME AFTER IT RAINS CAUSING THE CAR TO LOSE POWER AND THE TRANSMISSION TO FAIL. THIS IS A KNOWN AND COMMON PROBLEM AMONG '04 MONTEREY AND FORD FREESTARS. WHEN THE PCM IS WET IT SHORTS OUT ALL TRANSMISSION SHIFTING AND ENGINE REGULATION. THE FIRST TIME THIS HAPPENED THE CAR WOULD NOT START OR RUN PROPERLY, HAD IRREGULAR ENGINE POWER, AND THE TRANSMISSION WOULD NOT SHIFT. … Look up ODI 10578770 at NHTSA ↗ ODI 10679328 · 100,000 mi TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE POWER TRAIN WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE WHERE THE ECM MODULE WAS REPLACED BY THE CONTACT. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE CONTACT STATED THAT THE POWER TRAIN WARNING LIGHT ILLUMINATED INTERMITTENTLY AND OTHER UNKNOWN ELECTRICAL FAILURES OCCURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.… Look up ODI 10679328 at NHTSA ↗ ODI 10475523 · 86,368 mi STALL ENGINE WITH NO POWER FOR FORWARD OR REVERSE. MALFUNCTION INDICATOR COMES ON AND THE VEHICLE WILL NOT START FOR MORE THAN COUPLE SECONDS. MULTIPLE ABS AND DRIVE CODES BASED ON THE EEC TEST. REPAIR SHOP INSPECTS THE VEHICLE AND FOUND WATER INTRUSION TO THE POWERTRAIN CONTROL MODULE (PCM) AND THE CONNECTOR PINS WHERE SHORT OUT. *TR Look up ODI 10475523 at NHTSA ↗	2 ODI 10457423 · 8,000 mi POWERTRAIN: FRONT WHEEL BEARINGS WENT OUT (SQUEELING SOUND) IN 2006 WITH 8K MILES ON VEHICLE. A TSB WAS OUT FOR THAT ISSUE AND THE WHEEL BEARINGS(2) WERE REPLACED. THE FRONT BEARINGS WENT OUT AGAIN IN 2009 AT ABOUT 27K MILES. THE VEHICLE WAS COVERED BY A FORD ESP. THE DEALER SAID THAT THEY COULDN'T HEAR THE NOISE - THE NOISE WOULD COME AND GO - SO NO REPAIR WAS DONE AT THAT TIME. I HAVE THE REPAIR ORDER STATING "NO PROBLEM FOUND". NOW AT 35K MILES THE BEARING NOISE HAS BECOME MUCH WORSE AND MUCH MORE FREQUENT BUT NOW THE WARRANTY IS OVER AND I… Look up ODI 10457423 at NHTSA ↗ ODI 10460511 · 138,306 mi TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. THE CONTACT STATED THAT WHILE DRIVING 25 MPH THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE CONTACT'S PERSONAL MECHANIC AND THE TRANSMISSION WAS REPLACED. SEVERAL MONTHS LATER WHILE DRIVING 25 MPH, A CHILD PASSENGER NOTICED THAT THEY COULD SEE THE ROADWAY FROM THE THIRD ROW SEAT. UPON INVESTIGATION, THE CONTACT NOTICED THAT THE VEHICLE HAD RUST ALONG THE DRIVER AND PASSENGER SIDES OF THE FRAME WHERE THE THIRD ROW SEAT WAS CONNECTED. TWO MONTHS LATER THE VEHICLE WOULD NOT START AND WAS TOWED TO TH… Look up ODI 10460511 at NHTSA ↗	8 ODI 10524934 · 90,000 mi TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE ENGINE AND THE RPMS INCREASED. THE VEHICLE WAS TOWED TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE CONTACT ALSO STATED THAT THE TRANSMISSION WAS REPLACED TWICE HOWEVER, THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 100,000. UPDATED 9/4/13 CN THE CONSUM… Look up ODI 10524934 at NHTSA ↗ ODI 10778487 · 110,000 mi TL THE CONTACT OWNS A 2004 MERCURY MONTEREY. WHILE DRIVING AT APPROXIMATELY 40 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO MULTIPLE DEALERS AND INDEPENDENT MECHANICS WHO WERE UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE PERSISTED AND THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE PCM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATEL… Look up ODI 10778487 at NHTSA ↗ ODI 11088862 TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. WHILE DRIVING 45 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN) AS A POSSIBLE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. Look up ODI 11088862 at NHTSA ↗	5 ODI 10427482 · 124,800 mi IT IS A WELL CARED FOR 2004 THAT ALL OF A SUDDEN STARTED TO HAVE A LITTLE SHAKE WHEN ACCELERATING. ONCE I GOT UP PAST 50-55ISH IT ALMOST WENT AWAY. I ASSUMED I HAD A WHEEL OUT OF BALANCE SO WHEN I HAD IT IN FOR AN OIL CHANGE A FEW DAYS LATER, I HAD THEM DO A ROTATION AND BALANCE. THAT REALLY DIDN'T FIX ANYTHING AND IT GOT WORSE. IF I WAS ACCELERATING UP HILL(WHICH I HAVE TO DO A LOT SINCE I LIVE AT THE BOTTOM OF A HILL) THEN IT WAS LIKE I WAS DRIVING OVER HUNDREDS OF BROOMSTICKS THAT SOMEONE HAD LAY ACROSS THE ROAD. I TOOK IT TO A SHOP (NOT MY … Look up ODI 10427482 at NHTSA ↗ ODI 10514896 · 30,000 mi TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. THE CONTACT STATED THAT WHILE STOPPED AT A STOP LIGHT, THE VEHICLE WAS HESITANT UPON ACCELERATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE MECHANIC STATED THAT THE TORQUE CONVERTER WOULD HAVE TO BE REPLACED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN) THAT COULD HAVE BEEN RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VIN WAS NOT INCLUDED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,00… Look up ODI 10514896 at NHTSA ↗ ODI 10524683 · 78,655 mi MY WIFE WAS TRAVELING WITH MY FAMILY ON THE TACONIC STATE PARKWAY IN OUR MINIVAN WHEN WITHOUT WARNING. IT LOSS POWER. THE VEHICLE GAVE NO SIGNS OF ANY PROBLEM NO WARNING LIGHTS OF ANY KIND. MY WIFE WAS ABLE TO PULL OVER TO THE SERVICE ROAD AND HAD TO WAIT FOR A TOW TRUCK. THE VEHICLE DOES NOT MOVE FORWARD NOR DOES GO INTO REVERSE. A SEARCH ONLINE SHOWS THAT THE 2004 2005 MERCURY MONTEREY WERE RECALLED FOR TRANSMISSION PROBLEM HOWEVER NOT THE 2006. *TR Look up ODI 10524683 at NHTSA ↗
Power Train:Automatic Transmission:Torque Converter	5 ODI 10357981 · 116,000 mi 2004 MERCURY MONTEREY - WIFE DRIVING DOWN THE HIGHWAY (WITH ONE CHILD AS A PASSENGER) AT 65 MPH. VEHICLE LOST ALL ABILITY TO ACCELERATE. NO GEAR. HAD TO COAST TO THE SIDE OF THE HIGHWAY (DURING RUSH HOUR) WHERE THERE WAS LITTLE TO NO ROOM TO EVEN EXIT THE VEHICLE SAFELY. SHE WAS STUCK IN THE VEHICLE WHILE CARS AND TRUCKS SPED BY RAPIDLY OFTEN COMING CLOSE TO HITTING HER. POLICE WERE CALLED AND ALSO A TOW TRUCK. THE VAN HAD NO MOVEMENT IN ANY GEAR. ONLY HAD PARK AND NEUTRAL. VAN WAS TOWED AND THE PROBLEM WAS DETERMINED TO BE A FAILED TOR… Look up ODI 10357981 at NHTSA ↗ ODI 10416637 · 142,921 mi ON 7/25/11 I WAS ON MY WAY TO WORK AND WITHOUT ANY PROBLEMS, MY 2004 MERCURY MONTEREY JUST WOULDN'T GO INTO GEAR. I HAD TO TOW MY VEHICLE TO THE REPAIR SHOP WHICH NOTIFIED ME THAT THE TORQUE CONVERTER HAD TO BE REPLACED. KB Look up ODI 10416637 at NHTSA ↗ ODI 10460497 · 51,162 mi 2004 MERCURY MONTEREY. CONSUMER WRITES IN REGARDS TO A DEFECTIVE TRANSMISSION TGW THE CONSUMER STATED HE NOTICED THE TRANSMISSION WAS STARTING TO SLIP. IN MAY OF 2008 THE VEHICLE WOULD NOT GO FORWARD OR BACKWARD. THE VEHICLE WAS TOWED TO A REPAIR SHOP WHERE THE TRANSMISSION WAS REPLACED AT A COST OF $ 1985.00. THE CONSUMER RECEIVED A RECALL NOTICE IN THE MAIL REGARDING THE DEFECTIVE TRANSMISSION. THE NOTICE ALSO STATED IF THE TORQUE CONVERTER HAD ALREADY BEEN REPLACED, THAT ADDRESSED THE SPECIFIC ISSUE, HE MAY BE ELIGIBLE FOR REIMBURSEMENT. … Look up ODI 10460497 at NHTSA ↗	3 ODI 10357981 · 116,000 mi 2004 MERCURY MONTEREY - WIFE DRIVING DOWN THE HIGHWAY (WITH ONE CHILD AS A PASSENGER) AT 65 MPH. VEHICLE LOST ALL ABILITY TO ACCELERATE. NO GEAR. HAD TO COAST TO THE SIDE OF THE HIGHWAY (DURING RUSH HOUR) WHERE THERE WAS LITTLE TO NO ROOM TO EVEN EXIT THE VEHICLE SAFELY. SHE WAS STUCK IN THE VEHICLE WHILE CARS AND TRUCKS SPED BY RAPIDLY OFTEN COMING CLOSE TO HITTING HER. POLICE WERE CALLED AND ALSO A TOW TRUCK. THE VAN HAD NO MOVEMENT IN ANY GEAR. ONLY HAD PARK AND NEUTRAL. VAN WAS TOWED AND THE PROBLEM WAS DETERMINED TO BE A FAILED TOR… Look up ODI 10357981 at NHTSA ↗ ODI 10451620 · 55,501 mi LOST OF POWER WHILE UNDER WAY(ENGINE WAS RUNNING). THE VEHICLE WILL NOT ENGAGE INTO GEAR. NO CODES. DEALER REPLACED TORQUE CONVERTER FIXED PROBLEM. PART # 685FPLS. RECALL # 12V0060000 FORD RECALL # 11S25. NOTIFIED DEALER WILL BE SUBMITTING REIMBURSEMENT IN THE SECOND QUARTER OF 2012 . TR Look up ODI 10451620 at NHTSA ↗ ODI 10499869 · 99,265 mi MY 2004 MERCURY MONTEREY HAD A RECALL JOB DONE ON THE TRANSMISSION REPLACING THE TORQUE CONVERTER APPROXIMATELY TWO MONTHS AGO. I WAS DRIVING HOME FROM CHURCH TODAY, AND THE TRANSMISSION STOPPED WORKING. MY FAMILY ENDED UP STRANDED. IT WAS LUCKY FOR US THAT THE STREET WASN'T BUSY SO THAT WE DIDN'T HAVE AN ACCIDENT. TR THE CONSUMER WAS INFORMED THE PROBLEM WAS COMPLETELY UNRELATED FROM THE PREVIOUS TRANSMISSION REPAIR. UPDATED 04/01/13 Look up ODI 10499869 at NHTSA ↗	—	0	1 ODI 10453917 · 17,000 mi TL* THE CONTACT OWNS A 2005 MERCURY MONTEREY. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH WHEN THE VEHICLE SUDDENLY ACCELERATED, THE CONTACT DEPRESSED THE BRAKES BUT THE VEHICLE WOULD NOT RESPOND. AFTER UTILIZING THE PARKING BRAKE, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIAN STATED THAT WATER HAD ENTERED THE WIRING OF THE COMPUTER SYSTEM AND CAUSED THE FAILURE. THE TECHNICIAN DRIED THE WIRING BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE DEALER AGAIN, WHERE THE TECHNICIANS REPLACED THE COMP… Look up ODI 10453917 at NHTSA ↗	0	1 ODI 10473845 I RECEIVED A RECALL NOTICE - 11S25/NHTSA RECALL 12V-006 IN MARCH, 2012. THIS RECALL RELATES IS REGARDING A WORN SPLINE IN THE TRANSMISSION TORQUE CONVERTER. FORD CLAIMS PARTS WOULD BE IN 2ND QUARTER OF 2012. I CALLED MY DEALER, AND TOLD PARTS WILL NOT BE IN UNTIL 1ST WEEK IN JUNE. WAITED. CALLED DEALER AND FORD - PARTS NOW WILL BE IN THE END OF JUNE. SO I CALLED [XXX] AT VEHICLE SAFETY HOTLINE CASE # [XXX] AND MADE COMPLAINT. CALLED FTC ON 6/7/12 AND ALSO MADE COMPLAINT. REFERENCE # [XXX]. JUNE AND THEN JULY CAME AND WENT - NO PART… Look up ODI 10473845 at NHTSA ↗	1 ODI 10453917 · 17,000 mi TL* THE CONTACT OWNS A 2005 MERCURY MONTEREY. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH WHEN THE VEHICLE SUDDENLY ACCELERATED, THE CONTACT DEPRESSED THE BRAKES BUT THE VEHICLE WOULD NOT RESPOND. AFTER UTILIZING THE PARKING BRAKE, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIAN STATED THAT WATER HAD ENTERED THE WIRING OF THE COMPUTER SYSTEM AND CAUSED THE FAILURE. THE TECHNICIAN DRIED THE WIRING BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE DEALER AGAIN, WHERE THE TECHNICIANS REPLACED THE COMP… Look up ODI 10453917 at NHTSA ↗
Seats	0	0	0	—	0	4 ODI 10449958 · 23,000 mi AFTER A RAINSTORM I OPENED THE TAILGATE OF MY VEHICLE AND WAS SURPRISED TO FIND THAT THE REAR WHEEL WELL WAS WET. I VACUUMED THE WATER OUT AND BROUGHT IT TO THE DEALER ALMOST 2 MONTHS LATER AFTER FINDING MOISTURE SEVERAL OTHER TIMES. THE DEALER HAD A SERVICE TECH TRY TO RECREATE HOW THE WATER GOT IN AND "DETERMINED" THAT I HAD CRACKED A PANEL. THE ONLY CRACK VISIBLE TO ME WAS IN A TRIM PIECE AROUND THE LICENSE PLATE. THEY TOLD ME IT WOULD COST OVER $600 TO REPAIR. I TOLD THEM NEVERMIND. THAT MUCH WATER COULD NOT COME FROM THAT CRACK. FAST FORWA… Look up ODI 10449958 at NHTSA ↗ ODI 10456985 · 126,500 mi LARGE SECTION OF DRIVER SIDE REAR WHEEL WELL/UNDERBODY, BROKE OFF FROM VEHICLE INCLUDING AN ANCHOR FOR THE THIRD ROW SEAT. THIS LEFT THE THIRD ROW SEAT UNSAFE TO USE AND THE INTERIOR OF THE VEHICLE EXPOSED TO THE ELEMENTS. PIECE WAS CLEARLY ROTTED THROUGH. WE ARE TOLD IT WILL COST $1200 TO REPAIR, PARTS ARE SCARCE AND DIFFICULT TO OBTAIN. UNABLE TO SAFELY UTILIZE THIRD ROW SEAT UNTIL REPAIRED. WATER IS TRAPPED IN THE UNDERBODY AND COULD BE DAMAGING TO THE ELECTRICAL SYSTEM. PICTURES AVAILABLE UPON REQUEST. *JS Look up ODI 10456985 at NHTSA ↗ ODI 10470216 · 115,170 mi WHEN MY 10 YEAR OLD SON WAS GETTING IN THE CAR TODAY HE NOTICED THAT THE 3RD ROW SEAT WAS WOBBLY AND MOVING AROUND. WE SAW THAT THE LATCH THAT HOLDS THE SEAT IN PLACE WAS NO LONGER THERE! IN ITS PLACE WAS A HOLE TO THE OUTSIDE OF THE CAR. I LOOKED IN THE DRIVERS-SIDE REAR WHEEL WELL AND SAW THAT THE ENTIRE LATCH ANCHOR PLATE HAD RUSTED COMPLETELY OFF! THANKFULLY I NOTICED THIS BEFORE WE GOT ON THE ROAD BECAUSE THE ANCHOR PLATE WAS LAYING LODGED BETWEEN THE WHEEL AND THE BODY OF THE CAR - WHO KNOWS WHAT TYPE OF ACCIDENT OR FURTHER DAMAGE COULD H… Look up ODI 10470216 at NHTSA ↗	0	0
Electrical System	1 ODI 10290712 · 60,000 mi MY WIFE WAS BACKING OUT OF HER PARKING SPOT, PUT THE VAN IN FORWARD, AND DISCOVERED THAT IT WOULD NOT MOVE. THERE WERE NO INDICATIONS THAT THIS EVENT WAS GOING TO HAPPEN. OUR REPAIR TECHNICIAN HAD TO REPLACE OUR PLANETARY GEARSET, BECAUSE THEY WERE DESTROYED, THE TORQUE CONVERTER WAS REPLACED AS A PRECAUTION, AND THE NEUTRAL SWITCH WAS REPLACED BECAUSE IT WAS THOUGHT TO BE THE ROOT CAUSE. HOWEVER A BROKEN "CAM SWITCH" WIRE WAS PREVENTING THE CAR FROM OPERATING NORMALLY. WHEN THAT WAS FINALLY DISCOVERED, WE WERE ABLE TO GET OUR VAN BACK. … Look up ODI 10290712 at NHTSA ↗	6 ODI 10578770 · 123,880 mi THE FRONT END OF THE CAR WAS WELDED IMPROPERLY AND THE WEATHER STRIPPING WAS FAULTY ALLOWING WATER TO POUR DOWN INTO THE CAR AND ONTO THE POWERTRAIN CONTROL MODULE (PCM) AT ANY TIME AFTER IT RAINS CAUSING THE CAR TO LOSE POWER AND THE TRANSMISSION TO FAIL. THIS IS A KNOWN AND COMMON PROBLEM AMONG '04 MONTEREY AND FORD FREESTARS. WHEN THE PCM IS WET IT SHORTS OUT ALL TRANSMISSION SHIFTING AND ENGINE REGULATION. THE FIRST TIME THIS HAPPENED THE CAR WOULD NOT START OR RUN PROPERLY, HAD IRREGULAR ENGINE POWER, AND THE TRANSMISSION WOULD NOT SHIFT. … Look up ODI 10578770 at NHTSA ↗ ODI 10679328 · 100,000 mi TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE POWER TRAIN WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE WHERE THE ECM MODULE WAS REPLACED BY THE CONTACT. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE CONTACT STATED THAT THE POWER TRAIN WARNING LIGHT ILLUMINATED INTERMITTENTLY AND OTHER UNKNOWN ELECTRICAL FAILURES OCCURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.… Look up ODI 10679328 at NHTSA ↗ ODI 10475523 · 86,368 mi STALL ENGINE WITH NO POWER FOR FORWARD OR REVERSE. MALFUNCTION INDICATOR COMES ON AND THE VEHICLE WILL NOT START FOR MORE THAN COUPLE SECONDS. MULTIPLE ABS AND DRIVE CODES BASED ON THE EEC TEST. REPAIR SHOP INSPECTS THE VEHICLE AND FOUND WATER INTRUSION TO THE POWERTRAIN CONTROL MODULE (PCM) AND THE CONNECTOR PINS WHERE SHORT OUT. *TR Look up ODI 10475523 at NHTSA ↗	1 ODI 10453917 · 17,000 mi TL* THE CONTACT OWNS A 2005 MERCURY MONTEREY. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH WHEN THE VEHICLE SUDDENLY ACCELERATED, THE CONTACT DEPRESSED THE BRAKES BUT THE VEHICLE WOULD NOT RESPOND. AFTER UTILIZING THE PARKING BRAKE, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIAN STATED THAT WATER HAD ENTERED THE WIRING OF THE COMPUTER SYSTEM AND CAUSED THE FAILURE. THE TECHNICIAN DRIED THE WIRING BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE DEALER AGAIN, WHERE THE TECHNICIANS REPLACED THE COMP… Look up ODI 10453917 at NHTSA ↗	0	—	0	5 ODI 10549811 · 118,000 mi IN EARLY 2012 BOTH BRAKE LIGHTS ON DASH WOULD COME ON SPORADICALLY WHILE DRIVING.THEN CAME ON MORE FREQUENTLY. SOON THE BATTERY LIGHT STARTED TO COME ON AT STOPS OR LOW IDLES. 8/2012 DEALER COULD NOT REPRODUCE THE BRAKE LIGHTS COMING ON, BUT REPLACED ALTERNATOR. 11/2012 STILL PROBLEM WITH BRAKE LIGHTS ON THE DASH COMING ON NOW PLUS THE CHECK ENGINE LIGHT. VEHICLE SPUTTERING AND STALLING (COULD NOT STOP WITHOUT VEHICLE TOTALLY STALLING AND HAD TO HAVE FOOT ON GAS AT ALL TIME, EVEN WHEN BRAKING, OR WOULD STALL.) 2ND DEALER STILL COULD NOT VERIFY… Look up ODI 10549811 at NHTSA ↗ ODI 10587960 · 102,454 mi SPOUSE [XXX] WAS DRIVING THE FAMILY AND ME OUT TO DINNER ON MAY 9, 2014 FOR MOTHER'S DAY.THE GAS TANK WAS ON ONE-FOURTH A TANK SO BEFORE ON TO THE EXPRESSWAY WE STOP TO GET SOME GAS. [XXX] MADE A STATEMENT HE SAID, "HE SAID THE GAS HAND STILL HASN'T MOVED MUCH AFTER WE PUT $40.00 TOGETHER OF GAS IN THE VAN. WE PUT GAS IN THE VAN AT THE GAS STATION AT 63RD AND CALIFORNIA. AFTER GETTING GAS WE PROCEED TOWARD WESTERN AVE. ON WESTER AVE. [XXX] DROVE FROM71ST AND WESTERN TO 111 & WESTERN WHEN WE SMELLED SOMETHING BURNING. WE THOUGHT THE SMELL… Look up ODI 10587960 at NHTSA ↗ ODI 10512909 · 125,000 mi MULTIPLE TIMES LOSS OF POWER AND ABILITY TO DRIVE. RPM'S JUMPED ALL OVER AND VEHICLE WOULD STALL OR NOT START AT ALL. IN AND OUT OF SHOP OVER 2 MONTHS LEAVING ME WITHOUT A VEHICLE OR DRIVING A LOANER CAR. FINALLY REPLACED PCM AND WIRING HARNESS. NOT EVEN A YEAR LATER THE EXACT SAME PROBLEM IS OCCURRING AGAIN AND WARRANTY IS EXPIRED. ALSO FOUND OUT ANOTHER VEHICLE WAS IN THE SHOP AT THE SAME TIME WITH THE SAME PROBLEM. *TR Look up ODI 10512909 at NHTSA ↗	3 ODI 10649909 · 145,000 mi WHEN DRIVING THE LIGHTS ON THE DASHBOARD PANEL, BLINKS ON AND OFF CONSISTENTLY. STAYS OUT FOR 1-2 MINUTES.AFTER WHICH THE HEADLIGHTS START TO GO OUT STAYS OFF FOR 1-2 MINUTES. THEN THE CAR STARTS TO JERK AND DECLINE IN SPEED. THE SPEEDOMETER GOES TO ZERO THEN JUMPS BACK TO ACTUAL SPEED. WHEN THE POWER IS OUT THERE IS COMPLETE LOSS OF POWER TO THE WINDOWS AND INTERIOR LIGHTS AND DOOR LOCK. TOOK THE CAR IN FOR SERVICE HE SAID THAT HE HAS HAD MANY PEOPLE COME IN WITH THIS TYPE OF VAN WITH THE SAME PROBLEM. THUS IS DANGEROUS WHEN DRIVING AT NIGHT W… Look up ODI 10649909 at NHTSA ↗ ODI 10666964 · 148,000 mi WHILE DRIVING THE VAN THE LIGHTS ON THE DASH BOARD GOES OUT. THE SPEED DECLINES SLIGHTLY, AND THE HEADLIGHTS BLINK ON AND OFF. THE RADIO TURNS ON AND OFF. THE HEAT TURNS ON AND OFF. THE ALARMS INSIDE STARTS TO CHIME. THE POWER IS LOST TO THE WINDOWS AND THE DOOR LOCKS. WHEN DRIVING AT NIGHT THE DASH LIGHTS GO OFF AND WHEN THIS HAPPENS YOU CANNOT SEE THE SPEEDOMETER OR ANYTHING ELSE FOR THAT MATTER. THIS REALLY NEEDS TO BE LOOKED INTO. I'M AFRAID THAT THIS ELECTRICAL PROBLEM WILL SOON CAUSE A FIRE OF SOME SORT. TR Look up ODI 10666964 at NHTSA ↗ ODI 10453917 · 17,000 mi TL THE CONTACT OWNS A 2005 MERCURY MONTEREY. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH WHEN THE VEHICLE SUDDENLY ACCELERATED, THE CONTACT DEPRESSED THE BRAKES BUT THE VEHICLE WOULD NOT RESPOND. AFTER UTILIZING THE PARKING BRAKE, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIAN STATED THAT WATER HAD ENTERED THE WIRING OF THE COMPUTER SYSTEM AND CAUSED THE FAILURE. THE TECHNICIAN DRIED THE WIRING BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE DEALER AGAIN, WHERE THE TECHNICIANS REPLACED THE COMP… Look up ODI 10453917 at NHTSA ↗
Structure:Body	0	2 ODI 10457423 · 8,000 mi POWERTRAIN: FRONT WHEEL BEARINGS WENT OUT (SQUEELING SOUND) IN 2006 WITH 8K MILES ON VEHICLE. A TSB WAS OUT FOR THAT ISSUE AND THE WHEEL BEARINGS(2) WERE REPLACED. THE FRONT BEARINGS WENT OUT AGAIN IN 2009 AT ABOUT 27K MILES. THE VEHICLE WAS COVERED BY A FORD ESP. THE DEALER SAID THAT THEY COULDN'T HEAR THE NOISE - THE NOISE WOULD COME AND GO - SO NO REPAIR WAS DONE AT THAT TIME. I HAVE THE REPAIR ORDER STATING "NO PROBLEM FOUND". NOW AT 35K MILES THE BEARING NOISE HAS BECOME MUCH WORSE AND MUCH MORE FREQUENT BUT NOW THE WARRANTY IS OVER AND I… Look up ODI 10457423 at NHTSA ↗ ODI 10460511 · 138,306 mi TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. THE CONTACT STATED THAT WHILE DRIVING 25 MPH THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE CONTACT'S PERSONAL MECHANIC AND THE TRANSMISSION WAS REPLACED. SEVERAL MONTHS LATER WHILE DRIVING 25 MPH, A CHILD PASSENGER NOTICED THAT THEY COULD SEE THE ROADWAY FROM THE THIRD ROW SEAT. UPON INVESTIGATION, THE CONTACT NOTICED THAT THE VEHICLE HAD RUST ALONG THE DRIVER AND PASSENGER SIDES OF THE FRAME WHERE THE THIRD ROW SEAT WAS CONNECTED. TWO MONTHS LATER THE VEHICLE WOULD NOT START AND WAS TOWED TO TH… Look up ODI 10460511 at NHTSA ↗	0	4 ODI 10449958 · 23,000 mi AFTER A RAINSTORM I OPENED THE TAILGATE OF MY VEHICLE AND WAS SURPRISED TO FIND THAT THE REAR WHEEL WELL WAS WET. I VACUUMED THE WATER OUT AND BROUGHT IT TO THE DEALER ALMOST 2 MONTHS LATER AFTER FINDING MOISTURE SEVERAL OTHER TIMES. THE DEALER HAD A SERVICE TECH TRY TO RECREATE HOW THE WATER GOT IN AND "DETERMINED" THAT I HAD CRACKED A PANEL. THE ONLY CRACK VISIBLE TO ME WAS IN A TRIM PIECE AROUND THE LICENSE PLATE. THEY TOLD ME IT WOULD COST OVER $600 TO REPAIR. I TOLD THEM NEVERMIND. THAT MUCH WATER COULD NOT COME FROM THAT CRACK. FAST FORWA… Look up ODI 10449958 at NHTSA ↗ ODI 10456985 · 126,500 mi LARGE SECTION OF DRIVER SIDE REAR WHEEL WELL/UNDERBODY, BROKE OFF FROM VEHICLE INCLUDING AN ANCHOR FOR THE THIRD ROW SEAT. THIS LEFT THE THIRD ROW SEAT UNSAFE TO USE AND THE INTERIOR OF THE VEHICLE EXPOSED TO THE ELEMENTS. PIECE WAS CLEARLY ROTTED THROUGH. WE ARE TOLD IT WILL COST $1200 TO REPAIR, PARTS ARE SCARCE AND DIFFICULT TO OBTAIN. UNABLE TO SAFELY UTILIZE THIRD ROW SEAT UNTIL REPAIRED. WATER IS TRAPPED IN THE UNDERBODY AND COULD BE DAMAGING TO THE ELECTRICAL SYSTEM. PICTURES AVAILABLE UPON REQUEST. *JS Look up ODI 10456985 at NHTSA ↗ ODI 10470216 · 115,170 mi WHEN MY 10 YEAR OLD SON WAS GETTING IN THE CAR TODAY HE NOTICED THAT THE 3RD ROW SEAT WAS WOBBLY AND MOVING AROUND. WE SAW THAT THE LATCH THAT HOLDS THE SEAT IN PLACE WAS NO LONGER THERE! IN ITS PLACE WAS A HOLE TO THE OUTSIDE OF THE CAR. I LOOKED IN THE DRIVERS-SIDE REAR WHEEL WELL AND SAW THAT THE ENTIRE LATCH ANCHOR PLATE HAD RUSTED COMPLETELY OFF! THANKFULLY I NOTICED THIS BEFORE WE GOT ON THE ROAD BECAUSE THE ANCHOR PLATE WAS LAYING LODGED BETWEEN THE WHEEL AND THE BODY OF THE CAR - WHO KNOWS WHAT TYPE OF ACCIDENT OR FURTHER DAMAGE COULD H… Look up ODI 10470216 at NHTSA ↗	0	—	0	0
Engine	0	8 ODI 10524934 · 90,000 mi TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE ENGINE AND THE RPMS INCREASED. THE VEHICLE WAS TOWED TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE CONTACT ALSO STATED THAT THE TRANSMISSION WAS REPLACED TWICE HOWEVER, THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 100,000. UPDATED 9/4/13 CN THE CONSUM… Look up ODI 10524934 at NHTSA ↗ ODI 10778487 · 110,000 mi TL THE CONTACT OWNS A 2004 MERCURY MONTEREY. WHILE DRIVING AT APPROXIMATELY 40 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO MULTIPLE DEALERS AND INDEPENDENT MECHANICS WHO WERE UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE PERSISTED AND THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE PCM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATEL… Look up ODI 10778487 at NHTSA ↗ ODI 11088862 TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. WHILE DRIVING 45 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN) AS A POSSIBLE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. Look up ODI 11088862 at NHTSA ↗	1 ODI 10473845 I RECEIVED A RECALL NOTICE - 11S25/NHTSA RECALL 12V-006 IN MARCH, 2012. THIS RECALL RELATES IS REGARDING A WORN SPLINE IN THE TRANSMISSION TORQUE CONVERTER. FORD CLAIMS PARTS WOULD BE IN 2ND QUARTER OF 2012. I CALLED MY DEALER, AND TOLD PARTS WILL NOT BE IN UNTIL 1ST WEEK IN JUNE. WAITED. CALLED DEALER AND FORD - PARTS NOW WILL BE IN THE END OF JUNE. SO I CALLED [XXX] AT VEHICLE SAFETY HOTLINE CASE # [XXX] AND MADE COMPLAINT. CALLED FTC ON 6/7/12 AND ALSO MADE COMPLAINT. REFERENCE # [XXX]. JUNE AND THEN JULY CAME AND WENT - NO PART… Look up ODI 10473845 at NHTSA ↗	0	5 ODI 10549811 · 118,000 mi IN EARLY 2012 BOTH BRAKE LIGHTS ON DASH WOULD COME ON SPORADICALLY WHILE DRIVING.THEN CAME ON MORE FREQUENTLY. SOON THE BATTERY LIGHT STARTED TO COME ON AT STOPS OR LOW IDLES. 8/2012 DEALER COULD NOT REPRODUCE THE BRAKE LIGHTS COMING ON, BUT REPLACED ALTERNATOR. 11/2012 STILL PROBLEM WITH BRAKE LIGHTS ON THE DASH COMING ON NOW PLUS THE CHECK ENGINE LIGHT. VEHICLE SPUTTERING AND STALLING (COULD NOT STOP WITHOUT VEHICLE TOTALLY STALLING AND HAD TO HAVE FOOT ON GAS AT ALL TIME, EVEN WHEN BRAKING, OR WOULD STALL.) 2ND DEALER STILL COULD NOT VERIFY… Look up ODI 10549811 at NHTSA ↗ ODI 10587960 · 102,454 mi SPOUSE [XXX] WAS DRIVING THE FAMILY AND ME OUT TO DINNER ON MAY 9, 2014 FOR MOTHER'S DAY.THE GAS TANK WAS ON ONE-FOURTH A TANK SO BEFORE ON TO THE EXPRESSWAY WE STOP TO GET SOME GAS. [XXX] MADE A STATEMENT HE SAID, "HE SAID THE GAS HAND STILL HASN'T MOVED MUCH AFTER WE PUT $40.00 TOGETHER OF GAS IN THE VAN. WE PUT GAS IN THE VAN AT THE GAS STATION AT 63RD AND CALIFORNIA. AFTER GETTING GAS WE PROCEED TOWARD WESTERN AVE. ON WESTER AVE. [XXX] DROVE FROM71ST AND WESTERN TO 111 & WESTERN WHEN WE SMELLED SOMETHING BURNING. WE THOUGHT THE SMELL… Look up ODI 10587960 at NHTSA ↗ ODI 10512909 · 125,000 mi MULTIPLE TIMES LOSS OF POWER AND ABILITY TO DRIVE. RPM'S JUMPED ALL OVER AND VEHICLE WOULD STALL OR NOT START AT ALL. IN AND OUT OF SHOP OVER 2 MONTHS LEAVING ME WITHOUT A VEHICLE OR DRIVING A LOANER CAR. FINALLY REPLACED PCM AND WIRING HARNESS. NOT EVEN A YEAR LATER THE EXACT SAME PROBLEM IS OCCURRING AGAIN AND WARRANTY IS EXPIRED. ALSO FOUND OUT ANOTHER VEHICLE WAS IN THE SHOP AT THE SAME TIME WITH THE SAME PROBLEM. *TR Look up ODI 10512909 at NHTSA ↗	0	—	0
Vehicle Speed Control	1 ODI 10302478 · 50,000 mi I HAVE BROUGHT MY VEHICLE INTO SOUTHGATE LINCOLN MERCURY IN SOUTHGATE MI SEVERAL TIMES PRIOR TO THE TORQUE CONVERTER REPAIR. SINCE THE REPAIR I HAVE CONTINUED TO EXPERIENCE PROBLEMS WITH DRIVABILITY. GAS MILEAGE HAS REDUCED GREATLY (WAS AROUND 17-19) DOWN TO 13.8. THE VEHICLE DRIVES AT HIGH RPM'S AND I STILL EXPERIENCE WHERE THE RPM WILL KICK UP BRIEFLY THEN WILL GO BACK DOWN. MY COMPLAINT TO THE DEALER WAS SUBMITTED AGAIN JUST PRIOR TO WARRANTY EXPIRING AND NOW I AM STUCK WITH A VEHICLE THAT THEY CAN'T SEEM TO REPAIR. I CONTINUE TO GET TH… Look up ODI 10302478 at NHTSA ↗	5 ODI 10427482 · 124,800 mi IT IS A WELL CARED FOR 2004 THAT ALL OF A SUDDEN STARTED TO HAVE A LITTLE SHAKE WHEN ACCELERATING. ONCE I GOT UP PAST 50-55ISH IT ALMOST WENT AWAY. I ASSUMED I HAD A WHEEL OUT OF BALANCE SO WHEN I HAD IT IN FOR AN OIL CHANGE A FEW DAYS LATER, I HAD THEM DO A ROTATION AND BALANCE. THAT REALLY DIDN'T FIX ANYTHING AND IT GOT WORSE. IF I WAS ACCELERATING UP HILL(WHICH I HAVE TO DO A LOT SINCE I LIVE AT THE BOTTOM OF A HILL) THEN IT WAS LIKE I WAS DRIVING OVER HUNDREDS OF BROOMSTICKS THAT SOMEONE HAD LAY ACROSS THE ROAD. I TOOK IT TO A SHOP (NOT MY … Look up ODI 10427482 at NHTSA ↗ ODI 10514896 · 30,000 mi TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. THE CONTACT STATED THAT WHILE STOPPED AT A STOP LIGHT, THE VEHICLE WAS HESITANT UPON ACCELERATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE MECHANIC STATED THAT THE TORQUE CONVERTER WOULD HAVE TO BE REPLACED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN) THAT COULD HAVE BEEN RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VIN WAS NOT INCLUDED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,00… Look up ODI 10514896 at NHTSA ↗ ODI 10524683 · 78,655 mi MY WIFE WAS TRAVELING WITH MY FAMILY ON THE TACONIC STATE PARKWAY IN OUR MINIVAN WHEN WITHOUT WARNING. IT LOSS POWER. THE VEHICLE GAVE NO SIGNS OF ANY PROBLEM NO WARNING LIGHTS OF ANY KIND. MY WIFE WAS ABLE TO PULL OVER TO THE SERVICE ROAD AND HAD TO WAIT FOR A TOW TRUCK. THE VEHICLE DOES NOT MOVE FORWARD NOR DOES GO INTO REVERSE. A SEARCH ONLINE SHOWS THAT THE 2004 2005 MERCURY MONTEREY WERE RECALLED FOR TRANSMISSION PROBLEM HOWEVER NOT THE 2006. *TR Look up ODI 10524683 at NHTSA ↗	1 ODI 10453917 · 17,000 mi TL* THE CONTACT OWNS A 2005 MERCURY MONTEREY. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH WHEN THE VEHICLE SUDDENLY ACCELERATED, THE CONTACT DEPRESSED THE BRAKES BUT THE VEHICLE WOULD NOT RESPOND. AFTER UTILIZING THE PARKING BRAKE, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIAN STATED THAT WATER HAD ENTERED THE WIRING OF THE COMPUTER SYSTEM AND CAUSED THE FAILURE. THE TECHNICIAN DRIED THE WIRING BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE DEALER AGAIN, WHERE THE TECHNICIANS REPLACED THE COMP… Look up ODI 10453917 at NHTSA ↗	0	3 ODI 10649909 · 145,000 mi WHEN DRIVING THE LIGHTS ON THE DASHBOARD PANEL, BLINKS ON AND OFF CONSISTENTLY. STAYS OUT FOR 1-2 MINUTES.AFTER WHICH THE HEADLIGHTS START TO GO OUT STAYS OFF FOR 1-2 MINUTES. THEN THE CAR STARTS TO JERK AND DECLINE IN SPEED. THE SPEEDOMETER GOES TO ZERO THEN JUMPS BACK TO ACTUAL SPEED. WHEN THE POWER IS OUT THERE IS COMPLETE LOSS OF POWER TO THE WINDOWS AND INTERIOR LIGHTS AND DOOR LOCK. TOOK THE CAR IN FOR SERVICE HE SAID THAT HE HAS HAD MANY PEOPLE COME IN WITH THIS TYPE OF VAN WITH THE SAME PROBLEM. THUS IS DANGEROUS WHEN DRIVING AT NIGHT W… Look up ODI 10649909 at NHTSA ↗ ODI 10666964 · 148,000 mi WHILE DRIVING THE VAN THE LIGHTS ON THE DASH BOARD GOES OUT. THE SPEED DECLINES SLIGHTLY, AND THE HEADLIGHTS BLINK ON AND OFF. THE RADIO TURNS ON AND OFF. THE HEAT TURNS ON AND OFF. THE ALARMS INSIDE STARTS TO CHIME. THE POWER IS LOST TO THE WINDOWS AND THE DOOR LOCKS. WHEN DRIVING AT NIGHT THE DASH LIGHTS GO OFF AND WHEN THIS HAPPENS YOU CANNOT SEE THE SPEEDOMETER OR ANYTHING ELSE FOR THAT MATTER. THIS REALLY NEEDS TO BE LOOKED INTO. I'M AFRAID THAT THIS ELECTRICAL PROBLEM WILL SOON CAUSE A FIRE OF SOME SORT. TR Look up ODI 10666964 at NHTSA ↗ ODI 10453917 · 17,000 mi TL THE CONTACT OWNS A 2005 MERCURY MONTEREY. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH WHEN THE VEHICLE SUDDENLY ACCELERATED, THE CONTACT DEPRESSED THE BRAKES BUT THE VEHICLE WOULD NOT RESPOND. AFTER UTILIZING THE PARKING BRAKE, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIAN STATED THAT WATER HAD ENTERED THE WIRING OF THE COMPUTER SYSTEM AND CAUSED THE FAILURE. THE TECHNICIAN DRIED THE WIRING BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE DEALER AGAIN, WHERE THE TECHNICIANS REPLACED THE COMP… Look up ODI 10453917 at NHTSA ↗	0	0	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

7 patterns with matching reports.

Stalling or loss of power

78 mentions · 17.2% of complaints

Median mileage: 82,000 mi (73 usable records).

ODI 556638

CONSUMER FEELS FAULTY IGNITION SWITCH CAUSED THE VEHICLE TO SHUT DOWN WHILE DRIVING AND RESULTED IN LOSS OF POWER. NLM

Look up ODI 556638 at NHTSA ↗

ODI 10251972 · 71,000 mi

THE TRANSMISSION ON MY VAN SUDDENLY AND WITHOUT WARNING LET GO AS I WAS TRYING TO ACCELERATE ONTO A MAJOR HIGHWAY IN FLORIDA. THANK GOD I HAD THE SENSE TO GET IT OFF THE ROAD AND SPARE A POTENTIAL DISASTER WITH MY FIVE CHILDREN IN THE VAN. THERE WAS NO WARNING SIGNS PRIOR TO THE SUDDEN LOSS OF POWER AND IT'S VERY UPSETTING THINKING OF WHAT COULD HAVE HAPPENED. *TR

Look up ODI 10251972 at NHTSA ↗

ODI 10284158 · 70,000 mi

SUDDEN LOSS OF ABILITY TO MOVE CAR. WE WERE DRIVING AND SUDDENLY OUR 2004 MERCURY MONTEREY LOST POWER TO THE TRANSMISSION. THE ENGINE WOULD STILL RUN BUT NO GEAR WOULD INITIATE. *TR

Look up ODI 10284158 at NHTSA ↗

Matching rule

\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Warning lights and dashboard alerts

34 mentions · 7.5% of complaints

Median mileage: 85,000 mi (33 usable records).

ODI 10237012 · 78,000 mi

Look up ODI 10237012 at NHTSA ↗

ODI 10294427 · 86,104 mi

I WAS DRIVING APX. 40 MPH WHEN THE RPM GAUGE VAMPED UP HIGH THEN BACK DOWN THEN THE VEHICLE LOST ALL POWER. WAS ABLE TO COAST TO SHOULDER OF ROAD. WE HAVE HAD NO PAST ISSUE/SYMPTOMS WHAT SO EVER. MYSELF AND MY FOUR CHILDREN WERE LEFT ON THE SIDE OF THE ROAD WAITING FOR HELP ON A VERY COLD DAY. ONCE THE VEHICLE WAS TOWED, TO A REPAIR SHOP, THE DIAGNOSIS: INTERNAL TRANSMISSION FAILURE, ALSO MENTIONED WAS SHAFT BROKE INSIDE TRANSMISSION, THE RADIATOR WOULD HAVE TO BE REPLACED DUE TO METAL SHAVINGS, THE TRANSMISSION COOLER/COMBO WILL HAVE TO BE REP…

Look up ODI 10294427 at NHTSA ↗

ODI 10330290 · 117,000 mi

TL*THE CONTACT OWNS A 2004 MERCURY MONTEREY. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE LOWER PRESSURE WARNING LIGHT FOR THE TIRES FLASHED ON THE INSTRUMENT PANEL. THE CONTACT PULLED OVER TO CHECK THE FRONT DRIVER SIDE TIRE AND ATTEMPTED TO ADD AIR BUT THE AIR WAS RELEASED AS IT WAS ADDED. WHEN THE CONTACT TRIED TO CHANGE THE TIRE WITH THE MANUFACTURER JACK, THE JACK BEGAN TO BEND AND SHIFT TO THE LEFT WHICH CAUSED THE VEHICLE TO FALL OFF THE JACK. HOWEVER, THERE WAS NO DAMAGE TO THE VEHICLE. THE CONTACT CALLED THE MANUFACTURER AND WA…

Look up ODI 10330290 at NHTSA ↗

Matching rule

\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Hard or delayed shifting

11 mentions · 2.4% of complaints

Median mileage: 110,000 mi (11 usable records).

ODI 10274328 · 65,000 mi

TL*THE CONTACT OWNS A 2004 MERCURY MONTEREY. THE VEHICLE WAS PURCHASED FOUR MONTHS AGO AND IS CURRENTLY EXPERIENCING TRANSMISSION ISSUES. WHILE SHIFTING FROM PARK INTO DRIVE, THE VEHICLE HESITATED AND JERKED. THE DEALER STATED THAT THE TRANSMISSION FAILED AND CLUTCH DEBRIS WAS FOUND IN THE TRANSMISSION FLUID. A TECHNICIAN INSPECTED THE VEHICLE AND FOUND A SEAL THAT WAS ALLOWING WATER TO ENTER INTO THE COMPUTER, WHICH CAUSED THE COMPUTER AND TRANSMISSION TO BOTH FAIL. THE VEHICLE WILL NOT YET BE REPAIRED. THE FAILURE MILEAGE WAS 65,000 AND…

Look up ODI 10274328 at NHTSA ↗

ODI 10427627 · 118,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. THE CONTACT STATED THAT THE VEHICLE WOULD INTERMITTENTLY JERK AND STALL WHILE DRIVING AT VARIOUS SPEEDS ABOVE 30 MPH. UPON RESTART, THE VEHICLE WOULD OPERATE AS NORMAL. THE CONTACT ALSO STATED THAT UPON EXAMINING THE VEHICLE, HE NOTICED THAT WATER WAS PENETRATING THE POWER TRAIN CONTROL MODULE AND CORRODING VARIOUS COMPONENTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 118,000.

Look up ODI 10427627 at NHTSA ↗

ODI 10470218 · 115,180 mi

ABOUT 5 OR 6 MONTHS AGO WE STARTED TO NOTICE THAT MY CAR IS JERKING WHEN IT DRIVES - ESPECIALLY WHEN ACCELERATING AND GOING UP HILL, BUT WILL DO IT AT OTHER TIMES AS WELL. IT SEEMS AS IF MAYBE THE TRANSMISSION IS SLIPPING OR SOMETHING IS NOT 'CATCHING' AS IT'S TRYING TO ACCELERATE. WE RECEIVED A RECALL NOTICE ABOUT THE POWER TRAIN SO WE ASSUME THAT THIS MAY HAVE TO DO WITH THE RECALL, BUT ARE STILL WAITING FOR WORD OF A FIX FOR THIS ISSUE. *TR

Look up ODI 10470218 at NHTSA ↗

Matching rule

Steering assistance concerns

7 mentions · 1.5% of complaints

Median mileage: 74,000 mi (7 usable records).

ODI 10255402 · 74,000 mi

THERE IS CURRENTLY A RECALL ON THE MERCURY MONTEREY ID 03V457000. THIS RECALL SAYS THE POWERSTEERING PRESSURE LINE MAY BECOME DISCONNECTED FROM THE PINION GEAR CAUSING POTENTIAL FOR THE DRIPPING FLUID TO COME IN CONTACT WITH THE EXHAUST CAUSING A FIRE. RECENTLY, WE BY A FORD DEALER SERVICE CENTER THAT ALTHOUGH THE PRESSURE LINE IN OUR MONTEREY HAS NOT BECOME SEPARATED IS DOES HAVE A LEAK AND IS ALSO A POTENTIAL FIRE HAZARD. WE HAVE THREE SMALL CHILDREN AND KNOW OUR CONCERNS ARE VALID. OUR VIN IS NOT ONE OF THE CARS COVERED IN THE RECALL OF …

Look up ODI 10255402 at NHTSA ↗

ODI 10294112 · 38,000 mi

DROVE VEHICLE APPROXIMATELY 5 MILES AND PARKED IT. GOT BACK IN TO MOVE IT, STARTED VEHICLE, HEARD A LOUD POP AND THE VEHICLE COMPLETELY SHUT DOWN... NO ELECTRICAL, WOULD NOT RESTART. TOW TRUCK CALLED, JUMPED BATTERY, WHEN IT STARTED UP IT WAS PUT IT IN DRIVE AND TURNED THE WHEEL TO THE RIGHT AND HEARD A HISSING SOUND AND SAW FLUID SQUIRTING OUT. EXPERIENCED A COMPLETE LOSS OF POWER STEERING. SHOP SAID STEERING RACK HAD GONE OUT, REPLACED STEERING RACK. *TR

Look up ODI 10294112 at NHTSA ↗

ODI 10434426 · 89,251 mi

WHILE DRIVING DOWN THE ROAD, THE ENGINE DIED WITHOUT WARNING, NO POWER. IT HAD NO POWER STEERING, IT HAD SHUT OFF COMPLETELY. IT WAS HARD TO RESTART AND THEN AFTER GOING AGAIN IT DIED AGAIN AS I WAS TRYING TO PULL OVER. *TR

Look up ODI 10434426 at NHTSA ↗

Matching rule

\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Battery drain and no-start mentions

3 mentions · 0.7% of complaints

Median mileage: 123,880 mi (3 usable records).

ODI 10460511 · 138,306 mi

TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. THE CONTACT STATED THAT WHILE DRIVING 25 MPH THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE CONTACT'S PERSONAL MECHANIC AND THE TRANSMISSION WAS REPLACED. SEVERAL MONTHS LATER WHILE DRIVING 25 MPH, A CHILD PASSENGER NOTICED THAT THEY COULD SEE THE ROADWAY FROM THE THIRD ROW SEAT. UPON INVESTIGATION, THE CONTACT NOTICED THAT THE VEHICLE HAD RUST ALONG THE DRIVER AND PASSENGER SIDES OF THE FRAME WHERE THE THIRD ROW SEAT WAS CONNECTED. TWO MONTHS LATER THE VEHICLE WOULD NOT START AND WAS TOWED TO TH…

Look up ODI 10460511 at NHTSA ↗

ODI 10578770 · 123,880 mi

THE FRONT END OF THE CAR WAS WELDED IMPROPERLY AND THE WEATHER STRIPPING WAS FAULTY ALLOWING WATER TO POUR DOWN INTO THE CAR AND ONTO THE POWERTRAIN CONTROL MODULE (PCM) AT ANY TIME AFTER IT RAINS CAUSING THE CAR TO LOSE POWER AND THE TRANSMISSION TO FAIL. THIS IS A KNOWN AND COMMON PROBLEM AMONG '04 MONTEREY AND FORD FREESTARS. WHEN THE PCM IS WET IT SHORTS OUT ALL TRANSMISSION SHIFTING AND ENGINE REGULATION. THE FIRST TIME THIS HAPPENED THE CAR WOULD NOT START OR RUN PROPERLY, HAD IRREGULAR ENGINE POWER, AND THE TRANSMISSION WOULD NOT SHIFT. …

Look up ODI 10578770 at NHTSA ↗

ODI 10661868 · 117,215 mi

ON NUMEROUS OCCASIONS, THE ENGINE IN THIS VEHICLE WOULD STALL, CUT OUT, OR COMPLETELY QUIT RUNNING WHILE DRIVING OR SITTING AT A STOPLITE. ON ACCELERATION, THE ENGINE WOULD STALL OR CUT OUT AND THE TRANSMISSION WOULD FEEL LIKE IT IS SLIPPING. WHEN THE ENGINE WOULD STALL OR QUIT RUNNING, STEERING AND BRAKES WOULD BECOME INOPERABLE. ON MANY OCCASIONS, THIS WOULD HAPPEN IN CITY TRAFFIC AND ON THE HIWAY TRAVELING AT HIWAY SPEEDS. AT ONE INSTANCE THE ENGINE STALLED OUT COMPLETELY AND WOULD NOT START. ON NOV. 6, 2014 IS WHEN THIS VEHICLE WAS FIRST TA…

Look up ODI 10661868 at NHTSA ↗

Matching rule

Brake response concerns

3 mentions · 0.7% of complaints

Median mileage: 60,000 mi (3 usable records).

ODI 10280656 · 60,000 mi

TL*THE CONTACT OWNS A 2004 MERCURY MONTEREY. THE CONTACT STATES WHILE DRIVING APPROXIMATELY 35 MPH ON NORMAL ROAD CONDITIONS THE VEHICLE UNEXPECTEDLY SHIFTED INTO REVERSE WITHOUT ASSISTANCE. THERE WAS IMMEDIATE PRESSURE APPLIED TO THE BRAKE PEDAL AND THE EMERGENCY BRAKE ACTIVATED. THE VEHICLE CAME TO A COMPLETE STOP. THERE WERE NO PRIOR WARNINGS OR INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THE FAILURES WERE CONTRIBUTED BY A MANUFACTURER DEFECT WITHIN THE TRANSMISSION. THE V…

Look up ODI 10280656 at NHTSA ↗

ODI 10569046 · 58,200 mi

TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, HE DEPRESSED THE BRAKE PEDAL BUT THE VEHICLE ABRUPTLY STOPPED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE TRACTION CONTROL HAD ENGAGED IMPROPERLY. THE CONTACT STATED THAT VEHICLE WAS NOT REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE COMPUTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE…

Look up ODI 10569046 at NHTSA ↗

ODI 11432162 · 184,000 mi

The contact owns a 2004 Mercury Monterey. The contact stated while driving approximately 60 MPH, the brake pedal was depressed however, the vehicle failed to respond, and the vehicle continued to accelerate. The driver manually shifted gears to slow the vehicle. The vehicle was taken to the local dealer and the contact was informed that the return spring part was no longer being produced. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 184,000.

Look up ODI 11432162 at NHTSA ↗

Matching rule

Fuel smell or leak mentions

1 mentions · 0.2% of complaints

Median mileage: 185,467 mi (1 usable records).

ODI 10786175 · 185,467 mi

THE VEHICLE STALLED ON ME THIS MORNING AS I WAS DRIVING TO WORK ON A BUSY STREET. I ATTEMPTED TO CRANK IT BACK UP BUT THE OIL LIGHT AS WELL AS THE BATTERY LIGHT CAME ON AND THE CHECK ENGINE LIGHT STAYED ON. I LEFT THE VEHICLE ON THE SIDE OF THE ROAD FOR 8 HRS, WHEN I RETURNED I WAS ABLE TO DRIVE IT FOR APPROX. 15 MILES AND IT STALLED AGAIN ONCE I MADE IT TO MY DESTINATION. VEHICLE ALSO BACKFIRES NOW AND HAS A VERY STRONG GAS SMELL COMING FROM IT. STARTED STALLING AFTER I DROVE THROUGH STANDING WATER PUDDLES ON THE ROAD.

Look up ODI 10786175 at NHTSA ↗

Matching rule

\b(fuel leak\w*|gas leak\w*|gas(?:oline)? smell|smell\w* (?:of )?(?:fuel|gas))\b