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U.S. public vehicle records

2005 Mercury MOUNTAINEER problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

82 owner complaints analyzed

0 distinct recall campaigns

56,750 mi median reported failure mileage

Scope: 2005 model year. Data updated: . 69 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Structure:Body is the most frequently named component, appearing in 19 of 82 complaints (23.2%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Transmission and shifting1518.3%
Braking behavior1417.1%
Engine operation78.5%
Steering behavior78.5%
Electrical and battery issues33.7%
Fuel system concerns11.2%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Structure:Body
19
Power Train:Automatic Transmission
11
Vehicle Speed Control
9
Power Train
8
Engine
7
Structure
5
Electrical System
4
Steering
4
Component breakdown data
CategoryCount
Structure:Body19
Power Train:Automatic Transmission11
Vehicle Speed Control9
Power Train8
Engine7
Structure5
Electrical System4
Steering4

Structure:Body: 19; Power Train:Automatic Transmission: 11; Vehicle Speed Control: 9; Power Train: 8; Engine: 7; Structure: 5; Electrical System: 4; Steering: 4

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
12
25,000 to 49,999
21
50,000 to 74,999
12
75,000 to 99,999
7
100,000 to 149,999
15
150,000 and above
2
Reported problems by failure mileage data
CategoryCount
Under 25,00012
25,000 to 49,99921
50,000 to 74,99912
75,000 to 99,9997
100,000 to 149,99915
150,000 and above2

Under 25,000: 12; 25,000 to 49,999: 21; 50,000 to 74,999: 12; 75,000 to 99,999: 7; 100,000 to 149,999: 15; 150,000 and above: 2

25,000 to 49,999 miles has the most reports with usable mileage (21). 13 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2005
2
2006
3
2007
5
2008
8
2009
10
2010
10
2011
8
2012
4
2013
3
2014
6
2015
7
2016
5
2017
1
2018
4
2019
1
2020
1
2022
1
2023
3
Complaints over time data
CategoryCount
20052
20063
20075
20088
200910
201010
20118
20124
20133
20146
20157
20165
20171
20184
20191
20201
20221
20233

2005: 2; 2006: 3; 2007: 5; 2008: 8; 2009: 10; 2010: 10; 2011: 8; 2012: 4; 2013: 3; 2014: 6; 2015: 7; 2016: 5; 2017: 1; 2018: 4; 2019: 1; 2020: 1; 2022: 1; 2023: 3

Pattern summary

Structure:Body leads the component reports. Transmission and shifting appears in 15 complaint narratives. Braking behavior appears in 14 complaint narratives. Engine operation appears in 7 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10219977 · 2008-03-03 (March 3, 2008)

MINIMAL EVENTS LEAD UP TO TRANSMISSION FAILURE. ODD SHIFTING WHEN ACCELERATING OCCURRED THE DAY OF THE FAILURE AND POSSIBLY SEVERAL TIMES OVERT THE TOW YEARS, BUT VERY INFREQUENTLY. FAILURE OCCURRED AT 74,000 MILES OF PRIMARILY HIGHWAY DRIVING WITH PERHAPS TWO REVERSES A DAY RESULTING AT MOST 2,000 REVERSES FOR THE LIFE OF THE CAR. THE SAME DAY AS SHIFTING PROBLEMS OCCURRED SEVERAL TIMES ON THE WAY HOME REVERSE GEAR WOULD NOT ENGAGE AND AFTER SEVERAL ATTEMPTS WOULD STAY IN GEAR FOR ONLY A FEW SECONDS BEFORE GOING BACK INTO NEUTRAL. NEVER …

Owner-reported narrative. 74,000 miles reported. Look up ODI 10219977 at NHTSA ↗

Owner report 10220382 · 2008-03-07 (March 7, 2008)

THERE IS A TRANSMISSION ISSUE WITH THE MOUNTAINEER OR SOMETHING THAT HAS TO DO WITH THE CAR CHANGING GEARS. MY CAR IS ONLY A WEEK OLD (2005) AND IT JERKS WHEN PLACED IN REVERSE. ONLY HAS 61,000 MILES. OTHER MOUNTAINEER OWNERS HAVE COMPLAINED OF HAVING THE SAME PROBLEM WITH THEIR TRANSMISSION SYSTEM. *TR

Owner-reported narrative. Look up ODI 10220382 at NHTSA ↗

Owner report 10123782 · 2005-06-01 (June 1, 2005)

2005 - MERCURY MOUNTAINEER. THIS VEHICLE HAS WHAT I BELIEVE IS A BRAKING DESIGN FLAW. I HAVE BEE COMPLAINING ABOUT THIS BRAKE IN THIS VEHICLE FORM DAY ONE AS WE FIRST THOUGHT THAT THE BRAKE ROTORS HAD TIRE DRESSING ON THEM. THIS WAS NOT THE CASE. IT NOW APPEARS THAT THE BRAKE PEDAL IS DESIGNED FOR THE SHORTER PERSONS, AROUND 5 FT, 2 IN. THE BRAKE PEDAL WITH A PERSON OF THIS SIZE WOULD SIMPLY PUSH THE BRAKE PEDAL ALMOST STRAIGHT DOWN DOWNWARD TOWARDS THE GROUND. A PERSON OVER 6 FT LIKE MYSELF (6 FT, 6IN), CANNOT PUSH THIS BRAKE PEDAL D…

Owner-reported narrative. Look up ODI 10123782 at NHTSA ↗

Owner report 10140188 · 2005-10-19 (October 19, 2005)

PURCHASED A NEW 2005 MERCURY MOUNTAINEER IN 7/31/2005 THE FIRST TIME THE CAR ACCELERATED WHEN THE BRAKES WERE APPLIED AND THE CAR HAD TO BE PUT IN NEUTRAL TO STOP. THE DEALER REPORTED THAT THERE WERE NO KNOWN FIXES FOR THIS PROBLEM AT THIS TIME. THE SECOND TIME WHILE PULLING INTO MY DRIVEWAY WHEN THE BRAKES WERE APPLIED THE CAR ACCELERATED AND CRASH INTO MY GARAGE DOOR. THIS TIME THE DEALER BLAMED MY WIFE AND SAID SHE MUST HAVE PRESSED THE GAS AND BRAKE PEDDLES AT THE SAME TIME. THE CAR SUSTAINED FRONT END BODY DAMAGE AND MY GARAGE DOOR NEEDS …

Owner-reported narrative. 1,050 miles reported. Look up ODI 10140188 at NHTSA ↗

Owner report 10181889 · 2007-02-07 (February 7, 2007)

TL* - THE CONTACT OWNS A 2005 MERCURY MOUNTAINEER. ON 11/20/06 THE CONTACT'S HEATER ON/OFF SWITCH WOULDN'T ALLOW HER TO TURN THE HEATER OFF. THE CONTACT HAD TO DRIVE WITH THE WINDOWS ROLLED DOWN. THE CONTACT ALSO ATTEMPTED TO TURN THE VEHICLE OFF AND RESTART AND THE FAILURE CONTINUED TO OCCUR. WHILE DRIVING ON 12/18/06 AT 35MPH THE ENGINE STALLED AND THE VEHICLE SHUT OFF. THE WARNING INDICATOR LIGHT READ CHECK ENGINE, LOW PRESSURE PRIOR TO THE FAILURE. THE FAILURE ALSO OCCURRED ON 1/19/07. EACH TIME THE FAILURE OCCURRED THE CONTACT WAS …

Owner-reported narrative. 30,000 miles reported. Look up ODI 10181889 at NHTSA ↗

Owner report 10211539 · 2007-12-12 (December 12, 2007)

TL*THE CONTACT OWNS A 2005 MERCURY MOUNTAINEER. WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND THE ENGINE SHUT OFF. THIS HAS OCCURRED THREE TIMES SINCE 2006. THE FAILURE IS MOST COMMON WHILE DRIVING DOWN AN INCLINE AND WHEN THE CRUISE CONTROL WAS ACTIVATED. THE CHECK ENGINE LIGHT WAS ILLUMINATED AND THE POWER STEERING DOES NOT OPERATE NORMALLY. THE VEHICLE RESTARTED AFTER TEN TO FIFTEEN MINUTES. THE FAILURES OCCURRED ON DECEMBER 18, 2006, JANUARY 19, 2007, AND DECEMBER 4, 2007. ON EACH DATE, THE DEALER DIAGNOSED THE FAILURE FOR THIRTY DAY…

Owner-reported narrative. 12,327 miles reported. Look up ODI 10211539 at NHTSA ↗

Owner report 10274542 · 2009-06-21 (June 21, 2009)

WITHOUT WARNING OF ANY KIND THE ENGINE QUITS UNDER 35 MPH, SOMETIMES WITH CRUISE CONTROL ON. AFTER CAR ROLLS TO A STOP, IT CAN RESTART RIGHT AWAY. LOSS OF POWER STEERING AND BRAKES. DEALER SAYS NO CODES TO BACK UP COMPLAINT. THIS HAS AS HAPPENED AT LEAST 3X SPREAD OVER 35,000 ODOMETER MILES. *TR

Owner-reported narrative. 35,000 miles reported. Look up ODI 10274542 at NHTSA ↗

Owner report 10343823 · 2010-07-18 (July 18, 2010)

MY MOUNTAINEER STALLS WITHOUT WARNING WHILE GOING ABOUT 35 MPH BUT AFTER A FEW MINUTES CAN RESTART. IT HAS DONE THIS 4 TIMES OVER THE LAST 3 OR SO MONTHS. IN ADDITION TWICE IT WOULD NOT START (IT HAD BEEN ABOUT 30 MINUTES SINCE I DROVE IT) AND IT HAD TO BE JUMPED. I REPLACED THE BATTERY THINKING THAT WAS THE PROBLEM BUT IT PERSISTS. I BROUGHT IT TO A REGULAR GARAGE ONCE, WHO KEPT IT FOR A DAY AND FOUND NOTHING WRONG. I THEN BROUGHT IT TO A MERCURY DEALER WHO KEPT IT FOR 2 DAYS BUT FOUND NO CODES OR PROBLEMS. IT JUST STALLED AGAIN TWO NIGHTS AGO…

Owner-reported narrative. 73,000 miles reported. Look up ODI 10343823 at NHTSA ↗

Owner report 10369966 · 2010-12-11 (December 11, 2010)

MY 2005 MERCURY MOUNTAINEER LOSES POWER FOR NO REASON. THIS IS THE FOURTH TIME THIS HAS HAPPENED. IT WAS BEEN TO THE DEALER MULTIPLE TIMES AND THEY CANNOT FIND A PROBLEM. THERE IS NOTHING TO FORESEE WHEN IT HAPPENS, THE ONLY CONSISTENCY HAS BEEN THAT LUCKILY I HAVE BEEN ON LOCAL ROADS DOING NO MORE THAN 35 MILES PER HOUR OR SO. FIRST BATTERY LIGHT AND SERVICE ENGINE COMES ON AS THE ENGINE STOPS, THEN LOW OIL. THE CAR DOES NOT SEIZE UP, I CAN STEER TO THE SIDE OF THE ROAD. IF I PUT IT BACK IN PARK. TURN THE IGNITION OFF, AND THEN RESTART I…

Owner-reported narrative. 158,000 miles reported. Look up ODI 10369966 at NHTSA ↗

Owner report 10249428 · 2008-11-20 (November 20, 2008)

LEAKING EVAPORATIVE EMISSION FUEL TUBE, THAT RUNS ACROSS THE TOP OF THE GAS TANK, VEHICLE COULD HAVE CAUGHT FIRE. *TR

Owner-reported narrative. 74,045 miles reported. Look up ODI 10249428 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

82 unique complaints in this selection. Analysis snapshot: 2026-09-30.

84.1%Usable mileage69 / 82 records
100.0%Valid incident date82 / 82 records
100.0%Valid filing date82 / 82 records
100.0%Ordered incident and filing dates82 / 82 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component199619971998199920002001200220032004200520062007200820092010
Power Train:Automatic Transmission
00.0%

No examples available for this selection.

41.2%
ODI 10097121 · 85,000 mi

WHILE DRIVING, THE TRANSMISSION SLIPPED. THE RPM STARTED RACING AT A HIGH RATE. THE CONSUMER RESTARTED THE VEHICLE. PLEASE PROVIDE MORE INFORMATION. *JB

Look up ODI 10097121 at NHTSA ↗

31.3%
ODI 10025095 · 33,568 mi

1998 MERCURY MOUNTAINEER TRANSMISSION REPAIRS. *MR THERE WAS NO THIRD GEAR AND THE TRANSMISSION HAD TO BE REPLACED. ENGINE LIGHT STAYED ON AND THE EGR SENSOR HAD TO BE REPLACED. *TT *JB

Look up ODI 10025095 at NHTSA ↗

10.7%
ODI 10137734

1999 MERCURY MOUNTAINEER DEVELOPED PROBLEMS WITH THE WINDSHIELD WIPERS, TIRES, DRIVER'S SIDE MIRROR, LINKAGE ON THE TRANSMISSION, CHECK ENGINE LIGHT AND THE AIRBAG LIGHT.*MR

Look up ODI 10137734 at NHTSA ↗

129.8%
ODI 10010232 · 50,500 mi

2000 MERCURY MOUNTAINEER DIAGNOSED WITH TRANSMISSION FAILURE - SLIPPING BETWEEN 2ND & 3RD GEARS. VEHICLE ONLY HAS 50000 MILES.*JB

Look up ODI 10010232 at NHTSA ↗

14.5%
ODI 10042066 · 500 mi

PROBLEMS WITH RADIO, PAINT AND REAR WINDSHIELD WIPER.*MR THERE WAS A LOUD GRINDING NOISE COMING FROM THE FRONT OF THE VEHICLE AS WELL AS THE ENGINE AREA, WHEN THE NOISE STOPPED, A CLOUD OF BLACK EMITTED FROM THE VEHICLE. *TS THE DEALER STATED IT WAS NORMAL, BECAUSE THE ALL WHEEL DRIVE HAD ACTIVATED FOR THE FIRST TIME. THE WEATHER STRIPPING AROUND THE WINDSHIELD WAS REPLACED AND THERE WAS A PROBLEM WITH THE POWER TRAIN. *JB

Look up ODI 10042066 at NHTSA ↗

8923.9%
ODI 10022342 · 883 mi

THE VEHICLE TRANSMISSION SLIPPED, JUMPED AND MADE CLUNKING NOISES. THE STEERING COLUMN LOCKED UP. THE REAR HATCH FELL ONTO THE CONSUMERS HEAD WHICH RESULTED IN RETINAL DETACHMENT AND BALANCE TROUBLE. *MR *PH *AK *NLM PE04045.PCO

Look up ODI 10022342 at NHTSA ↗

1912.5%
ODI 10068396 · 30,000 mi

I BEGAN HAVING PROBLEMS WITH MY TRANSMISSION SHIFTING HARD INTO GEAR. AS SPEED INCREASED IT WOULD JERK INOT THE NEXT GEAR. I WENT TO THE FORD/MERCURY DEALERSHIP IN MONTGOMERY, AL. IN NOV 03.THEY TOLD ME IT NEEDED A COMPUTER UPGRADE THAT WAS DIFFERENT FROM WHAT WAS ON MY CAR. AT THE TIME THE CAR WAS STILL UNDER WARRANTY. THE JERKING STOPPED TEMPORARYILY. I BEGAN TO NOTICE IT AGAIN. WELL NOW THE WARRANTY IS GONE, I DID NOT PURCHASE AN EXTENDED WARRANTY, THE TRUCK IS 13 MONTHS OLD AND MY SHIFT SOLENOID IS GONE. PER 2 ESTIMATES IT WILL BE COSTLY.…

Look up ODI 10068396 at NHTSA ↗

3617.1%
ODI 10086236 · 5,000 mi

WHILE DRIVING AT 35 MPH AND ABOVE EXPERIENCED NOISE IN TRANSMISSION CHAIN. RETURNED TO DEALER AND THEY ARE ORDERING A GEAR FOR THE RWEAR END. AM AWAITING APPROX A WEEK FOR DELIVERY TO SCHEDULE THE REPLACEMENT OF THE GEAR.*AK

Look up ODI 10086236 at NHTSA ↗

1113.4%
ODI 10150251 · 100 mi

HAD WARPED ROTORS WITHIN FIRST 2,000 MILES. FORD WOULD ONLY GROUND ROTORS BUT DEALER REPLACED THEM AT NO CHARGE. I HAVE ALSO EXPERIENCED A LOUD, THUMPING NOISE WHEN I AM MAKING A SHARP TURN TO LEFT OR RIGHT AT A VERY LOW SPEED. ALSO, OFTEN WHEN PUTTING CAR IN REVERSE MANY TIMES THERE IS A LARGE THUMP AND VEHICLE APPEARS TO SHIFT HARD. FINALLY, WHEN STOPPED ON A STEEP HILL, AFTER REMOVING FOOT FROM BRAKE, VEHICLE ROLLS BACKWARDS MANY TIMES. *JB

Look up ODI 10150251 at NHTSA ↗

2319.7%
ODI 10191507

VEHICLE WOULD NOT SHIFT GEARS. 4 RPMS AT 25 MPH. VEHICLE SLOWED. PULLED OVER AND FRONT BRAKES WERE ON FIRE. *AK

Look up ODI 10191507 at NHTSA ↗

44.9%
ODI 10206491 · 9,000 mi

TL*THE CONTACT OWNS A 2007 MERCURY MOUNTAINEER. THE TRANSMISSION MADE NOISES WHEN DOWNSHIFTING AT 15 MPH OR WHEN STARTING THE VEHICLE. THE DEALER REPROGRAMMED THE VEHICLE. THE CONTACT TOOK THE VEHICLE HOME, BUT THE FAILURE WORSENED. THE TRANSMISSION CONTINUED TO SLIP. SHE RETURNED TO THE DEALER AND LEFT THE VEHICLE THERE FOR A FEW DAYS. A NEW COMPUTER PART WAS PLACED IN THE VEHICLE, BUT THE FAILURE STILL PERSISTS. THERE IS NO REPAIR FOR THE FAILURE. THE FAILURE MILEAGE WAS 9,000 AND CURRENT MILEAGE WAS 9,500.

Look up ODI 10206491 at NHTSA ↗

22.1%
ODI 10308801 · 38,319 mi

MY FORD MOUNTAINEER 2008 TRANSMISSION IS ERRATIC AND THE TRACTION CONTROL LIGHT COMES ON WHEN THE SLIPPING IS TAKING PLACE. BRAKING IS ALSO ERRATIC AS I FEEL A BUMPING WHILE BRAKING TO A STOP. IT IS VERY DANGEROUS AS IT FEELS LIKE TO TRANSMISSION AND BRAKE/TRACTION CONTROL SYSTEM IS ABOUT TO GO. I CALLED FORD AND THEY HAVE KNOW OF THE PROBLEM SINCE 2006 AS THE TRANSMISSION USED (6R60) CONTINUALLY NEEDS SOFTWARE UPDATES. ACCORDING TO THE DEALER, MOST ALL OF THESE VEHICLES WITH THIS TRANSMISSION EVENTUALLY HAVE THE PROBLEM BUT VERY RARELY W…

Look up ODI 10308801 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Tires
133.3%
ODI 728356

MY WIFE PURCHASED A 1996 MERCURY MOUNTAINEER IN HAWAII IN FEBRUARY 1998. THE VEHICLE CAME EQUIPPED WITH WILDERNESS AT TIRES (VNHL IPY 336 235/75 R15). IN DECEMBER 1999, TREAD ON ONE OF THE NEW TIRES SEPARATED WHEN THE VEHICLE HAD 25,005 MILES ON IT WHILE DRIVING IN HAWAII AT A SPEED OF ABOUT 55 MPH. WE WENT TO A FIRESTONE DEALER IN WAIPAHU, HI AND WERE TOLD WE HAD TO BUY A NEW TIRE ($39.97 ) THAT WOULD BE PRORATED BASED UPON THE REMAINING TREAD. THE LOW COST FOR THE NEW TIRE REFLECTED THE LACK OF TREAD WEAR ON THE BAD TIE. UNFORTUNATELY, …

Look up ODI 728356 at NHTSA ↗

6218.9%
ODI 538278

TIRES ARE VIBRATING AND CUPPING.

Look up ODI 538278 at NHTSA ↗

4719.9%
ODI 10073076 · 56,400 mi

MY WIFE WAS DRIVING BACK TO WORK AT LUNCH, CLEAR DAY, UNLIMITED VISIBILITY, CLEAR ROAD CONDITIONS, WHEN THE DRIVER SIDE REAR TIRE SIDEWALL BLEW OUT. FORTUNATELY, NO ONE WAS HURT. THE TIRE WAS PUT ON THE VECHICLE BY THE FORD DEALERSHIP DURING THE FIRESTONE RECALL. A PASSERBY HELPED MY WIFE CHANGE THE TIRE. THIS IS A GOODYEAR WRANGLER RTS, P235/75/15.*AK

Look up ODI 10073076 at NHTSA ↗

2919.2%
ODI 10034449 · 38,000 mi

WHILE DRIVING AT 75 MPH HIGH SPEED, THE RIGHT TIRE EXPERIENCED A BLOW OUT. *MR. THE CONSUMER STATED THE TIRES WERE REPLACEMENT TIRES. *JB

Look up ODI 10034449 at NHTSA ↗

1512.2%
ODI 10261981 · 30,000 mi

TL*THE CONTACT OWNS A 2000 MERCURY MOUNTAINEER. THE VEHICLE HAS GOODYEAR WRANGLER RTS TIRES, SIZE P/235/75/R15. THE CONTACT NOTICED THAT THE FRONT PASSENGER SIDE TIRE WOULD SPONTANEOUSLY LOSE TIRE PRESSURE. HE TOOK THE TIRES TO A TIRE REPAIR SHOP AND A TECHNICIAN STATED THAT THE INNER SIDEWALL WAS SEPARATING ON ALL FOUR TIRES. HE CONCLUDED THAT THE TIRES NEEDED TO BE REPLACED. ALL OF THE TIRES WERE REPLACED AND THE CONTACT STILL HAS POSSESSION OF THE OLD ONES. THE VEHICLE FAILURE MILEAGE WAS 30,000. THE TIRE FAILURE MILEAGE WAS 13,140.

Look up ODI 10261981 at NHTSA ↗

00.0%

No examples available for this selection.

61.6%
ODI 10076068 · 33,000 mi

WHILE DRIVING 65 MPH, THE FRONT PASSENGER SIDE TIRE BLEW OUT. THE CONSUMER MANAGED TO PULL OVER TO CHANGE TIRE. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. THE CAUSE WAS NOT DETERMINED. PLEASE PROVIDE MORE INFORMATION. GOODYEAR#P24570R16 PLEASE PROVIDE THE DOT NUMBER AND MODEL NAME OF TIRE.*AK

Look up ODI 10076068 at NHTSA ↗

00.0%

No examples available for this selection.

10.5%
ODI 10408434 · 70,000 mi

I HAVE A USED 2004 MERCURY MOUNTAINEER I PURCHASED IN 12/2008 IT HAD 53,000 MILES. I HAVE DONE ALL OF THE REQUIRED MAINTENANCE OIL CHANGES,BRAKE PADS,FLUID CHANGES, AND 60,000-MILE SERVICE PACKAGE. I HAVE NOTHING BUT PROBLEMS WITH THE VEHICLE. THE FAILURES I HAVE ARE AS FOLLOWS: 1. FRONT/REAR BRAKE PADS,FRONT/REAR ROTORS,SPARK PLUGS,-DEFECTED PARTS 2. BATTERY 3. TIRES-CONSTANT FLATS 4. LUG TORQUE-DRIVER FRONT/REAR 5. HOOD SHOCKS,TIRE PRESSURE SENSOR LIGHT 6. TRANSMISSION FLUID LEAK/ FRONT PUMP SEAL LEAK 7. NOISE AT HARMONIC BALANCE…

Look up ODI 10408434 at NHTSA ↗

11.2%
ODI 11185090

TL* THE CONTACT OWNS A 2005 MERCURY MOUNTAINEER EQUIPPED WITH FOUR COOPER DISCOVERER H/T TIRES, SIZE: 245/65R17. THE CONTACT STATED THAT ALL FOUR TIRES RUMBLED AND RODE ROUGHLY INSTEAD OF PROVIDING A SMOOTH, STABLE RIDE WHILE DRIVING AT ANY SPEED. THE VEHICLE WAS TAKEN TO A TIRE FACILITY MORE THAN FIVE TIMES, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS CONTACTED, BUT HAD NOT REQUESTED THAT THE TIRES BE SENT TO THEM FOR TESTING. THE CONTACT WAITED OVER TWO YEARS FOR A RESPONSE FROM THE MANUFACTURER AND DECIDED TO R…

Look up ODI 11185090 at NHTSA ↗

21.7%
ODI 10261033

TWO COMPLAINTS. 1) TRANSMISSION DOWNSHIFTS HARD WHEN SLOWING, SUCH AS FOR A STOP SIGN. MERCURY SAYS IT IS A SOFTWARE PROBLEM. THEY ARE AWARE OF THE PROBLEM BUT WON'T FIX IT UNDER THE EXTENDED WARRANTY. MY VEHICLE HAS 37,700 MILES. 2) EXTREME WIRE WEAR. IT CAME WITH MICHLIN TIRES AND I HAVE GOTTEN FAR LESS THAN 20,000 MILES OUT OF THEM. I AM NOW REPLACING WITH BRIDGESTONE. I DON'T KNOW IF IT IS THE TIRE OR SOMETHING DEFECTIVE WITH THE VEHICLE. THE DEALERSHIP LIED TO ME WHEN I TOOK IT IN FOR THEM TO CHECK. THE MICHLINS ARE WEARING IN THE…

Look up ODI 10261033 at NHTSA ↗

11.2%
ODI 10648662

PURCHASE 4 NEW TIRES MARCH 9, 2013 FROM OUR LOCAL MR. TIRE IN MARION OHIO. THEY STARTED GOING BAD THIS SUMMER. WENT TO MANAGER AND WAS TOLD YOU NEVER HAD THEN ROTATED AS TOLD. WE DID GO AFTER 6 MONTHS OF PURCHASE AND TOLD TO COME BACK NEXT DAY SINCE THEY WERE TOO BUSY THAT DAY. THEY WERE NOT NICE AND I CALLED TIRE COMPANY GITI TIRE AND WAS TOLD TO HAVE THE STORE CALL THEM WHICH MR. TIRE NEVER DID, MANY LIFE EVENTS HAVE HAPPENED SINCE THEN AND NEVER WENT BACK. THE TWO BACK TIRES NOW HAVE SHARP METAL COMING THRU AS FOUND BY MY SON WHEN I ALM…

Look up ODI 10648662 at NHTSA ↗

11.0%
ODI 10618991

**I FIRST NOTICED MY TIRE PRESSURE LIGHT CAME ON UPON PURCHASING MY VEHICLE. THE DEALER SAID THAT THE AIR MAY HAVE BEEN LOW AND COULD FLUCTUATE WITH THE WEIGHT IN THE VEHICLE. HE FILLED THE TIRE THAT APPEARED TO HAVE BEEN LOW AND IT TURNED OFF MOMENTARILY. A FEW DAYS LATER IT HAPPENED AGAIN AND I WOULD ADD AIR WHICH ALLEVIATED AGAIN IN THE SAME TIRE, BUT FOR A FEW HOURS LATER IT CAME ON AGAIN WHICH I FOUND OUT ENDED UP BEING AN ISSUE WITH ALL 4 OF THE TIRES. AFTER SEVERAL ATTEMPTS OF FILLING AND REFILLING OVER A PERIOD OF TIME AND USING "A FILL…

Look up ODI 10618991 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Tires:Tread/Belt
133.3%
ODI 735972

I HAD TIRE BLOWOUT WHILE DRIVING AT APROX.55-60 MPH. VEHICLE VEERED FROM THE ROAD . TIRE SHOWS SIGNS OF TREAD SEPARATION IN AN AREA ABOUT 8 INCHES LONG THAT RUNS ALONG THE SIDEWALL AND RAPS ABOUT 1/3 OF THE WAY ACROSS THE TIRE. THE TIRE WAS A RIGHT REAR WILDERNESS AT. *AK (DOT NUMBER: W2HL TIRESIZE: P235 75 15)

Look up ODI 735972 at NHTSA ↗

7422.6%
ODI 10177484

1997 MOUNTAINEER FIRESTONE TIRE SEPARATED WHILE DRIVING. *TS THE CONSUMER WAS INFORMED THAT HE WOULD BE REIMBURSED FOR THE TIRES THAT HE REPLACED. *JB

Look up ODI 10177484 at NHTSA ↗

4418.6%
ODI 554148

FIRESTONE WILDERNESS TIRE(P235 75 R15) EXPERIENCED TREAD SEPARATION, ALL TIRES EXCEPT 1 WERE INCLUDED IN RECALL 00T0050, CONSUMER REQUESTS REIMBURSEMENT FOR THE TIRE THAT IS NOT INCLUDED IN RECALL. *SLC

Look up ODI 554148 at NHTSA ↗

1711.3%
ODI 10040028 · 88,000 mi

WHILE DRIVING AT 65 MPH, THE REAR DRIVER SIDE TIRE TREAD SEPARATED, WHICH CAUSED THE VEHICLE TO SPIN OUT OF CONTROL. *AK THE TIRE REMAINED FULLY INFLATED WHEN THE TREAD SEPARATED. *SC *JB

Look up ODI 10040028 at NHTSA ↗

64.9%
ODI 10018505 · 37,879 mi

THE TREADS ARE COMING APART. *NLM

Look up ODI 10018505 at NHTSA ↗

14.5%
ODI 10196810 · 107,000 mi

TL*THE CONTACT OWNS A 2001 MERCURY MOUNTAINEER. THE VEHICLE HAS COOPER DISCOVERER H/T, SIZE P235/75/R15 TIRES. THE CORRECT TIRE SIZE WAS UNAVAILABLE IN THE DROP DOWN MENU AT THE TIME OF THIS COMPLAINT. WHILE DRIVING 70 MPH, THE TREAD SEPARATED ON THE PASSENGER SIDE FRONT TIRE. THE TIRES WERE INSPECTED AND FOUND TO HAVE DIMPLES ON THE SIDEWALLS AT ONLY 33,000 MILES. THE CONTACT STATED THAT THE TREAD EXPLODED OFF THE TIRE AND HE LOST CONTROL OF THE VEHICLE. THE PLACE WHERE THE TIRES WERE PURCHASED STATED THAT THEY HAVE SOLD HUNDREDS OF THES…

Look up ODI 10196810 at NHTSA ↗

10.3%
ODI 10735494 · 90,000 mi

TL* THE CONTACT OWNS A 2002 MERCURY MOUNTAINEER EQUIPPED WITH BF GOODRICH TIRES 105S RUGGED TRAIL T/A TIRES, SIZE: P245/65R17. THE CONTACT NOTICED EXCESSIVE CRACKING AROUND THE TREAD FOR ALL FOUR TIRES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS CONFIRMED THAT THE TIRES NEEDED TO BE REPLACED. THE TIRES WERE NOT REPLACED. THE TIRES WERE NOT ORIGINAL EQUIPMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE TIRE FAILURE MILEAGE WAS 10,000 AND THE VEHICLE FAILURE MILEAGE WAS 90,000.

Look up ODI 10735494 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Vehicle Speed Control
133.3%
ODI 855301

WHILE DRIVING 40 MPH THROTTLE REMAINS OPEN, CAUSING UNATTTENDED ACCELERATION. CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK

Look up ODI 855301 at NHTSA ↗

3611.0%
ODI 10022336

THE VEHICLE EXPERIENCED UNEXPECTED ACCELERATION. THE ONLY WAY TO STOP THE VEHICLE WAS TO SHIFT INTO NEUTRAL OR PARK. VEHICLE WAS TAKEN TO THE DEALER. DEALER COULD NOT DETERMINE THE CAUSE OF THE PROBLEM. THIS HAS OCCURRED FIVE TIMES. *AK

Look up ODI 10022336 at NHTSA ↗

177.2%
ODI 10029148 · 29,500 mi

ELECTRONIC CONTROLS OPERATED BY THE GENERIC CONTROL MODULE (WIPERS, REAR DEFROSTER, POWER WINDOWS ETC.) HAVE LOCKED UP. THROTTLE STICKS AFTER FULL STOP AND USE OF CRUISE CONTROL AND NEEDS EXCESSIVE FORCE TO MOVE FORWARD. EXISTING RECALLS SHOULD COVER THESE REPAIRS, AS WELL AS TWO OTHER RECALLS FOR THE CORROSIVE HOOD LATCH, AND SPEED CONTROL WHERE THE THROTTLE COULD ICE UP IN PROLONGED COLD WEATHER. I WENT IN ARMED WITH DOCUMENTATION AND THE RECALL INFORMATION FROM THE WEBSITE BUT THE SAYVILLE FORD DEALERSHIP IN SAYVILLE, NY, REFUSED TO SERVI…

Look up ODI 10029148 at NHTSA ↗

53.3%
ODI 10212969

TL*THE CONTACT OWNS A 1999 MERCURY MOUNTAINEER. HE RECEIVED RECALL NOTICE 05S28 IN SEPTEMBER OF 2006. THE PARTS ARE NOT AVAILABLE. THE VEHICLE SPEED CONTROL IS NOT DISCONNECTED. THE CURRENT MILEAGE WAS 77000. THERE ARE NO FAILURES AT THIS TIME. THE VIN IS NOT AVAILABLE.

Look up ODI 10212969 at NHTSA ↗

2117.1%
ODI 10031962 · 24,000 mi

THROTTLE BODY WAS COVERED WITH CARBON THAT CAUSED THE ACCELERATOR TO STICK WHILE DRIVING.*AK THIS CONDITION ALSO CAUSED THE VEHICLE TO SURGE FORWARD OR BACKWARDS WHEN ADDITIONAL PRESSURE WAS APPLIED TO THE ACCELERATOR PEDAL TO RELEASE THE STUCK PEDAL. CLEANING OF THE THROTTLE BODY SEEMED TO REMEDY THE PROBLEM. *TS *NLM

Look up ODI 10031962 at NHTSA ↗

14.5%
ODI 10219401

THIS IS NOT A SAFETY COMPLAINT BUT RATHER ABOUT SERVICE RECEIVED ON RECALL OF SPEED CONTROL DEACTIVATION SWITCH FOR A 2001 MOUNTAINEER, 05S28. WE RECEIVED NOTICE IN SEP 2007 & CALLED AND SETUP AN APPOINTMENT TO HAVE THE PART REPLACE ON OCT 11 2007. UPON ARRIVAL WE WERE TOLD THAT PARTS WERE NOT AVAILABLE BUT THEY WOULD DISCONNECT CRUISE CONTROL. WE WAITED OVER AN HOUR TO HAVE THIS DONE WHICH WAS FRUSTRATING. PLUS FORD SHOULD HAVE BEEN UPFRONT AND TOLD US WE WOULD HAVE TO MAKE TWO TRIPS TO HAVE PROBLEM CORRECTED. WE TRAVELED 90 MILES ROUND TR…

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102.7%
ODI 10117228 · 20,000 mi

WHILE REVERSING IN LOW SPEED, THE VEHICLE INADVERTENTLY ACCELERATED INTO A POLE. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK THE CONSUMER EXPERIENCED SUDDEN ACCELERATION. THE CONSUMER BELIEVED THAT THE PEDAL STUCK. THE TRANSMISSION PAN WAS REMOVED AND THEN RE-SEALED. THE MAIN CONTROL VALVE BODY WAS REMOVED AND REPAIRED. *SC *JB

Look up ODI 10117228 at NHTSA ↗

74.6%
ODI 10110408 · 46,800 mi

UNINTENDED ACCELERATION OF VEHICLE WITHOUT WARNING. ALSO HAD UNINTENDED SHUT DOWNS OF VEHICLE DURING PREVIOUS WEEK. VEHICLE WAS TAKEN TO DEALER FOR REPAIRS. DEALER STILL HAS VEHICLE. I ALMOST RAN OVER 2 PEDESTRIANS CROSSING THE STREET AT A NURSERY SCHOOL. I WAS ABLE TO CONTROL THE PROBLEM WITH THE VEHICLE'S BRAKES. *JB

Look up ODI 10110408 at NHTSA ↗

188.6%
ODI 10113122 · 17,650 mi

WHILE DRIVING IN 20 MPH IN CONGESTED TRAFFIC THE VEHICLE SUDDENLY ACCELERATED AND LUNGED FORWARD. OWNER HAD TO STEER THE VEHICLE OFF THE ROAD TO AVOID HITTING ANOTHER VEHICLE. OWNER SHIFTED TO PARK IN ORDER TO STOP VEHICLE. NO INJURIES OR ACCIDENT OCCURRED. *AK

Look up ODI 10113122 at NHTSA ↗

911.0%
ODI 10140188 · 1,050 mi

PURCHASED A NEW 2005 MERCURY MOUNTAINEER IN 7/31/2005 THE FIRST TIME THE CAR ACCELERATED WHEN THE BRAKES WERE APPLIED AND THE CAR HAD TO BE PUT IN NEUTRAL TO STOP. THE DEALER REPORTED THAT THERE WERE NO KNOWN FIXES FOR THIS PROBLEM AT THIS TIME. THE SECOND TIME WHILE PULLING INTO MY DRIVEWAY WHEN THE BRAKES WERE APPLIED THE CAR ACCELERATED AND CRASH INTO MY GARAGE DOOR. THIS TIME THE DEALER BLAMED MY WIFE AND SAID SHE MUST HAVE PRESSED THE GAS AND BRAKE PEDDLES AT THE SAME TIME. THE CAR SUSTAINED FRONT END BODY DAMAGE AND MY GARAGE DOOR NEEDS …

Look up ODI 10140188 at NHTSA ↗

21.7%
ODI 10441264 · 8,000 mi

MY 2006 MERCURY MOUNTAINEER HAS INTERMITTENTLY JOLTED OR LURCHED FORWARD WHEN STOPPING FOR LIGHTS AND STOP SIGNS AFTER SPEEDS OVER 30 MPH. HASN'T GOTTEN AWAY FROM ME BUT FEELS AS IF I AM GOING TO HIT SOMETHING OR SOMEONE AHEAD OF ME. EXTREMELY SCARY WHEN PEOPLE ARE IN CROSS WALK. I TOOK MY CAR TO THE FORD DEALER SHORTLY AFTER BUYING IT USED. THE DEALER CHECKED IT OUT AND DENIED IT WAS HAPPENING. THAT WAS YEARS AGO AND TONIGHT I SAW NUMEROUS COMPLAINTS ON ANOTHER WEBSITE ABOUT THIS PROBLEM. WAS LOOKING BECAUSE NOW I AM GETTING A GRINDING N…

Look up ODI 10441264 at NHTSA ↗

78.6%
ODI 10187916

2007 MERCURY MOUNTAINEER CUSTOMER STATES THAT THE CAR SUDDENLY SURGED AND WOULD NOT STOP UNTIL SHE PUT THE CAR IN PARK**CC *JB

Look up ODI 10187916 at NHTSA ↗

22.1%
ODI 10308801 · 38,319 mi

MY FORD MOUNTAINEER 2008 TRANSMISSION IS ERRATIC AND THE TRACTION CONTROL LIGHT COMES ON WHEN THE SLIPPING IS TAKING PLACE. BRAKING IS ALSO ERRATIC AS I FEEL A BUMPING WHILE BRAKING TO A STOP. IT IS VERY DANGEROUS AS IT FEELS LIKE TO TRANSMISSION AND BRAKE/TRACTION CONTROL SYSTEM IS ABOUT TO GO. I CALLED FORD AND THEY HAVE KNOW OF THE PROBLEM SINCE 2006 AS THE TRANSMISSION USED (6R60) CONTINUALLY NEEDS SOFTWARE UPDATES. ACCORDING TO THE DEALER, MOST ALL OF THESE VEHICLES WITH THIS TRANSMISSION EVENTUALLY HAVE THE PROBLEM BUT VERY RARELY W…

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116.7%
ODI 10511893 · 47,000 mi

TL* THE CONTACT OWNS A 2009 MERCURY MARINER. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE STALLED AND THE WARNING LIGHTS ILLUMINATED. THE CONTACT HAD TO SHIFT TO PARK AND RESTART VEHICLE TO RESOLVE THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DETERMINED THAT THE THROTTLE POSITION SENSOR HAD FAILED. THE THROTTLE POSITION SENSOR WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 47,000.

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430.8%
ODI 10500740 · 1,000 mi

TL* THE CONTACT OWNS A 2010 MERCURY MOUNTAINEER. THE CONTACT STATED THAT WHILE BRAKING TO A STOP, THE VEHICLE WOULD LUNGE FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED HIM THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000. THE CURRENT MILEAGE WAS APPROXIMATELY 30,000.

Look up ODI 10500740 at NHTSA ↗

Electrical System
00.0%

No examples available for this selection.

41.2%
ODI 10274109 · 125,000 mi

TL*THE CONTACT OWNS A 1997 MERCURY MOUNTAINEER. THE VEHICLE CAUGHT FIRE WHILE PARKED AND WITHOUT WARNING. THE VEHICLE WAS COMPLETELY DESTROYED AND A FIRE REPORT WAS FILED. THE CONTACT HAS PICTURES OF THE FAILURE. THE CAUSE OF THE FAILURE HAS NOT BEEN DETERMINED; HOWEVER, A FIREFIGHTER SPECULATED THAT IT MAY HAVE BEEN DUE TO ELECTRICAL FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 125,000. UPDATED 07/14/09 *BF UPDATED 07/15/09

Look up ODI 10274109 at NHTSA ↗

104.2%
ODI 10041112 · 62,000 mi

WHEN HANDLING A CD THAT WAS EJECTED FROM THE STEREO OF MY 1998 MERCURY MOUNTAINEER, THE DISC WAS SO HOT I RECEIVED A FIRST DEGREE BURN. APPARENTLY, HEAT BUILD-UP WITHIN THE DASH BOARD OF THE FORD EXPLORER/MERCURY MOUNTAINEER IS CAUSING EXTREMELY HIGH TEMPERATURES AND I'M CONCERNED THAT THERE IS A POTENTIAL FIRE HAZARD. THE TEMPERATURE IS ALSO HIGH ENOUGH TO CAUSE COMPONENT FAILURES WITHIN THE STEREO HEAD UNIT ADDING TO MY CONCERN OF A POSSIBLE FIRE HAZARD. MANY INTERNET FORUMS HOST DISCUSSIONS ABOUT THE HEAT BUILD-UP CAUSING THE DISPLAY UNIT…

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42.6%
ODI 10040607

1999 MERCURY MOUNTAINEER ELECTRICAL BURNING SMELL COMING FROM VEHICLE.*MR *CB

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1411.4%
ODI 10020598 · 85,000 mi

ENGAGING THE LEFT TURN SIGNAL CAUSES SMOKE TO BE EMITTED FROM THE EMERGENCY FLASHER SWITCH HOUSING ON TOP OF THE STEERING COLUMN. *TT

Look up ODI 10020598 at NHTSA ↗

00.0%

No examples available for this selection.

123.2%
ODI 10216918 · 60,000 mi

TL*THE CONTACT OWNS A 2002 MERCURY MOUNTAINEER. WHILE ATTEMPTING TO PLACE FUEL IN THE VEHICLE, THE NOZZLE STOPPED AFTER THREE GALLONS AND GAS BEGAN SPILLING OUT. THE FUEL GAUGE INDICATED THAT THE GAS TANK WAS EMPTY. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY PERFORMED AN UNKNOWN REPAIR. HOWEVER, THE FAILURE CONTINUED. THE FAILURE MILEAGE WAS 60,000 AND CURRENT MILEAGE WAS 78,140. UPDATED 04-07-08 *BF THE CONSUMER STATED THE DOOR AJAR CHIME GOES OFF WHILE DRIVING AND THE AUTOMATIC DOOR LOCK DOES NOT LOCK FOR 5 MILES. UPDATED

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106.6%
ODI 10099122

THE PROBLEM PERSISTED AND CONCERN WITH STALLED VEHICLE, SERVICED AND PROBLEM STILL CONTINUE. *BF THESE PROBLEMS ELEVATED TO VEHICLE STALLING, THE ALTERNATOR WAS REPLACED, THERE WERE CONTINUOUS OCCURRENCES OF THE BATTERY FAIL/CHECK ENGINE INDICATOR LIGHT, VIBRATION WHEN BRAKING, AND THE TORQUE CONVERTER LOCKED. THE CONSUMER REQUESTED A NEW LEASE AND OR EARLY TERMINATION OF THE LEASE. *SC

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146.7%
ODI 10073603 · 100 mi

CONSUMER NOTICED THAT WHILE THE DVD/ TELEVISION SET WAS ENGAGED THE REAR MIRRORS BECAME INOPERATIVE. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC INFORMED CONSUMER THAT THE PROBLEM COULD NOT BE FIXED BECAUSE IT WAS DESIGNED THAT WAY. *AK *NM

Look up ODI 10073603 at NHTSA ↗

44.9%
ODI 10254973 · 10,800 mi

CRUISE CONTROL DISENGAGES AFTER DRIVING FOR AN EXTENDED PERIOD OF TIME, USUAL A TRIP OVER 90 MINUTES IN LENGTH. IT WORKS FINE UNTIL YOU HAVE TO APPLY BRAKE FOR A CONSTRUCTION ZONE, OR OF RAMP, ETC. WHEN YOU PUSH RESUME NOTHING HAPPENS. TURNING IT OFF AND TRYING TO TURN IT BACK ON STILL DOES NOT RESOLVE THE PROBLEM. AFTER TURNING THE CAR ON AND OFF A FEW TIMES IT WILL START WORKING AGAIN, BUT THAT ISN'T REALLY USEFUL WHILE ON A LONG TRIP. IT FIRST HAPPENED TWO AND A HALF YEARS AGO AND CONTINUES TO HAPPEN. THE DEALERSHIP SAYS THEY CAN'T DUPLI…

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76.0%
ODI 10466883 · 54,000 mi

TRUCK COOLING SYSTEM DIED WHICH CAUSED THE TRUCK TO CATCH FIRE WHILE DRIVING DOWN THE HIGHWAY, SMOKE PORING OUT, STATE TROOPERS HAD TO ASSIST US. MY DAUGHTER WAS SCARED TO DEATH AND NOW REFUSES TO GET BACK IN THE TRUCK EVEN THOUGH WE GOT A NEW ENGINE. TO MAKE MATTERS WORSE WE SPENT 3000 ON AND ENGINE...500 ON COOLING SYSTEM AND HAD THE TRANSMISSION REPROGRAMMED. THE TRUCK IS STILL HAVE MAJOR PROBLEMS AND NOW FOR SAYS IT NEEDS THE TRANSMISSION REBUILT OR REPLACED. ALL OF THIS IS OUT OF POCKET. WE CANT EVEN TRADE IT IN BC THEY WILL ONLY GIVE US …

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1619.8%
ODI 10446394 · 5,000 mi

WHILE DRIVING AT ANY SPEED THE SEAT WILL GO BACK TO ITS PARKED POSITION AND THE INTERIOR LIGHT COMES ON AS IF THE CAR WAS SHUT OFF. YOU TOUCH THE KEY IGNITION AND THE SEAT GOES BACK TO DRIVING POSITION AND THE LIGHT GOES OUT. *KB

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3637.5%
ODI 10252031 · 17,000 mi

WHILE COMING UP TO A RED LIGHT, THE VEHICLE STARTED MAKING A CLUNKING NOISE AND THE BRAKE PEDAL WENT TO THE FLOOR WHEN I TRIED TO STOP FOR THE RED LIGHT. I ALSO LOST POWER STEERING. LUCKILY, I FINALLY GOT THE SUV TO STOP AFTER I PUMPED THE BRAKES AND I WAS ABLE TO AVOID HITTING THE CAR IN FRONT OF ME. I WAS CLOSE TO MY HOME SO I SLOWLY DROVE TO MY HOUSE USING THE EMERGENCY BRAKE TO STOP IF NECESSARY. I CONTACTED MERCURY WHO TOWED THE SUV TO THEIR SHOP THE NEXT DAY ON THE 15TH OF DECEMBER. THEY HAVE HAD THE VEHICLE ALL DAY ON THE 15TH AND 1…

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00.0%

No examples available for this selection.

17.7%
ODI 11468066 · 109,000 mi

The contact owns a 2010 Mercury Mountaineer. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the computer had provided an incorrect error code. The vehicle was also diagnosed by an authorized Ford tech who confirmed the failure with the computer. The manufacturer was contacted and informed of the failure. The manufacturer referred the contact to the NHTSA to file a complaint. The vehicle was not repaired. The approximate failu…

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Power Train
00.0%

No examples available for this selection.

10.3%
ODI 10692300 · 100,000 mi

MAJOR AND RECURRING ISSUE WITH FRONT DRIVE SHAFT, AND FRONT DIFFERENTIAL, GRINDING, SHAKING, WITH NEAR CRASH DUE TO DIFFICULTY TO HANDLE (THIS WAS ON THE WAY TO THE MECHANIC). *TR

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10.4%
ODI 10022503 · 33,568 mi

WHILE DRIVING, THE (3RD) GEAR WENT OUT. THE TRANSMISSION WAS CHECKED AND PIECES OF THE GEAR WAS FOUND. THE TRANSMISSION WAS REPLACED AT AN INDEPENDENT TRANSMISSION MECHANIC (NORTHEASTERN TRANSMISSION). THE PARTS WERE TAKEN TO THE DEALERSHIP, HOWEVER THEY REFUSED TO INSPECTED THE PARTS. THE CONSUMER THEN CONTACTED THE MANUFACTURER, BUT THEY WERE NOT WILLING TO ASSIST. (NORTHERN OHIO AUTOMOTIVE, 7513 TYLER BLVD; MENTOR OH 44060, [phone removed] *JB

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10.7%
ODI 10617975 · 128,000 mi

TL* THE CONTACT OWNS A 1999 MERCURY MOUNTAINEER. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SPARK PLUGS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE OF THE VEHICLE WAS 128,000.

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10.8%
ODI 11287826 · 160,538 mi

THE O/D LIGHT KEEPS FLASHING AND IT DOESN'T SHIFT INTO GEAR WHEN PULLING OUT IN FRONT OF ONCOMING TRAFFIC ITS VARY DANGEROUS FOR MYSELF AND OTHER DRIVERS PLEASE ADDRESS THIS ON GOING PROBLEM WITH THIS TRANSMISSION

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00.0%

No examples available for this selection.

3810.2%
ODI 10025153 · 29,822 mi

DRIVE TRAIN VIBRATION. *NLM

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159.9%
ODI 10155157

2003 MOUNTAINEER TRANSAXLE HOUSING BROKE IN HALF. THE OIL FROM THE TRANSAXLE LEAKED ON THE EXHAUST CAUSING A SMALL FIRE. *TS THE DRIVER INDICATED THAT SHE MAY HAVE HIT AN OBJECT IN THE ROAD. *NM

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2110.0%
ODI 10099434 · 1,424 mi

WHEN APPLYING THE ACCELERATOR PEDAL FROM A STOP POSITION IT CAUSED A MOMENTARY PULSE BEFORE THE VEHICLE WENT INTO MOTION. VEHICLE HAD BEEN TO THE DEALER ON NUMEROUS OCCASIONS, AND THEY WERE UNABLE TO LOCATE THE PROBLEM. *AK THE CONSUMER STATED THAT THE PAUSE WAS SO SEVERE THAT IT JERKS ALL PASSENGERS HEADS . THE VEHICLE ALSO HAD TRANSMISSION PROBLEMS. THE TRANSMISSION HAD A HARSH SHIFT AND CLUNK WHEN GOING INTO REVERSE OR DRIVE. THE TRANSMISSION HAS BEEN REPAIRED. *TC

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89.8%
ODI 10264281 · 48,301 mi

I WAS IN THE PARK POSITION. I TURNED MY ENGINE ON AND PLACED MY FOOT ON THE BRAKE AND TAKE MY CAR OUT OF PARK, WHEN THEN GEAR SHAFT/STICK BROKE IN HALF. I CONTACTED THE DEALER AND I HAD THEM COME GET THE CAR, THEY CONTACTED ME, AND STATED "THAT THEY HAVE NEVER SEEN SOMETHING LIKE THIS BEFORE", THAT CAME FROM THE SERVICE MANAGER BILL AMADEI, AND ANOTHER PERSON BILL IN THE SERVICE DEPARTMENT. I HAVE TAKEN A PICTURE OF WHAT IT LOOKS LIKE. IF I WAS NOT ALREADY IN THE PARK POSITION AND I WENT TO PLACE MY CAR FROM THE DRIVE TO PARK AND THIS HAPPE…

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1412.0%
ODI 10261033

TWO COMPLAINTS. 1) TRANSMISSION DOWNSHIFTS HARD WHEN SLOWING, SUCH AS FOR A STOP SIGN. MERCURY SAYS IT IS A SOFTWARE PROBLEM. THEY ARE AWARE OF THE PROBLEM BUT WON'T FIX IT UNDER THE EXTENDED WARRANTY. MY VEHICLE HAS 37,700 MILES. 2) EXTREME WIRE WEAR. IT CAME WITH MICHLIN TIRES AND I HAVE GOTTEN FAR LESS THAN 20,000 MILES OUT OF THEM. I AM NOW REPLACING WITH BRIDGESTONE. I DON'T KNOW IF IT IS THE TIRE OR SOMETHING DEFECTIVE WITH THE VEHICLE. THE DEALERSHIP LIED TO ME WHEN I TOOK IT IN FOR THEM TO CHECK. THE MICHLINS ARE WEARING IN THE…

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2125.9%
ODI 10281919 · 40,000 mi

VEHICLE'S TRANSMISSION "CLUNKS" OR HARD SHIFTS, WHEN SLOWING DOWN AND COMING TO A STOP, OR AT LOW SPEEDS. SURGES AT STOP LIGHTS, OR WILL HESITATE WHEN THE GAS PEDAL IS PUSHED. THIS HAS BEEN AN ONGOING PROBLEM SINCE I PURCHASED THE VEHICLE IN 1997. I HAVE TAKEN IT BACK TO THE DEALER NUMEROUS TIMES, AND THEY TELL ME THAT 1. NOTHING IS WRONG WITH THE TRANSMISSION OR 2. THEY HAVE DOWNLOADED A NEW PROGRAM FOR THE COMPUTER. I KNOW THERE IS SOMETHING WRONG, BUT NO ONE WILL FIX THIS. NOW IT'S 4000 MILES OVER WARRANTY, AND THE PROBLEM IS GETTING WORSE. …

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77.3%
ODI 10467555 · 117,000 mi

TL* THE CONTACT OWNS A 2008 MERCURY MOUNTAINEER. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, HE HEARD A BEEPING SOUND. A WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL TO PULL OVER FOR SAFETY. HE WAS ABLE TO STOP AND RESET THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE DEALER STATED THAT THEY NEEDED TO REPAIR THE POWER TRAIN AXLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND THE CURRENT MILEAGE WAS 117,000.

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00.0%

No examples available for this selection.

215.4%
ODI 10460011 · 6,125 mi

PULLED INTO PARKING SPACE, PLACED SHIFTER IN PARK, TURNED OFF IGNITION, RELEASED BRAKE AND VEHICLE ROLLED BACKWARDS AS IF NOT IN PARK. ATTEMPTED TO RESTART VEHICLE AND NO RESPONSE. SET PARKING BRAKE. COULD NOT GET VEHICLE TO LOCK INTO PARK, SHIFTER MOVED REGARDLESS OF BRAKE ON OR NOT AND WOULD NOT START. MOVED SHIFTER THROUGH ENTIRE RANGE OF GEARS AND RETURNED TO PARK, VEHICLE STILL WOULD NOT START AND PARK WOULD NOT HOLD. CALLED DEALER AND WAS TOLD TO HAVE IT TOWED IN. RETURNED TO VEHICLE AND TRIED ONCE MORE AND IT STARTED AND PROCEEDED TO RES…

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Structure:Body
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

62.5%
ODI 10395782 · 75,000 mi

MOVED MY TRUCK TO LET ANOTHER CAR OUT OF THE DRIVE WAY. PULLED BACK IN TURNED THE TRUCK OFF CAME IN THE HOUSE AND HEARD A LOUD BOOM. LOOKED OUT THE WINDOW AND FIRE WAS SHOOTING UP BY THE WHEEL. *TR

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00.0%

No examples available for this selection.

21.6%
ODI 10554563

WATER LEAKAGE IN INTERIOR OF VEHICLE IS A HEALTH HAZARD DUE TO MOLD ISSUES, ESPECIALLY FOR CHILDREN. SICKNESS FROM MOLD CAN BE A LIFELONG AFFLICTION. IT IS A HEALTH SAFETY ISSUE. WATER LEAKING INTO THE INTERIOR OF A CAR, WHETHER BY DEFECTIVE ASSEMBLY OR DEFECTIVE DESIGN, SHOULD NOT HAPPEN. IT SEEMS TO BE A COMMON PROBLEM WITH FORD (AND PROBABLY OTHER MAKE) VEHICLES THAT HAVE MOONROOFS OR SUNROOFS. THERE IS NO QUESTION THAT SOMETHING SHOULD BE DONE TO STOP THIS. FORD'S IMPLICIT DENIAL OF BLAME IS A MORAL FAILURE. THE FOLLOWING WAS SE…

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14.5%
ODI 11103719 · 120,000 mi

THE FRAME IN BACK IS RUSTING THROUGH. THE BACK CROSS MEMBER AT THE REAR BUMPER IS RUSTED BAD. IT RATTLES ALL THE TIME.BACK SWAY BARS ARE RUSTED BAD.

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154.0%
ODI 10227819

THE BACK DOOR OF MY 2002 MERCURY MOUNTAINEER HAS CRACKED AROUND THE MERCURY EMBLEM, WHICH IS LOCATED JUST UNDER THE GLASS PORTION OF THE DOOR THAT YOU CAN OPEN SEPARATELY FROM THE REMAINDER OF THE DOOR. I HAVE NOW SEEN THREE OTHER MERCURY MOUNTAINEERS WITH THE SAME CRACK AROUND THE EMBLEM. I DON'T BELIEVE THIS IS A COINCIDENCE. I BELIEVE IT IS A DEFECT AND THAT THE MANUFACTURER SHOULD PUT OUT A RECALL TO FIX THE DEFECT. *TR

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2617.1%
ODI 10252455 · 59,850 mi

THE FAILURE IS FOR A 2003 MERCURY MOUNTAINEER. THE FAILURE IS A CRACK IN THE LIFT GATE THAT OCCURS RIGHT ALONGSIDE THE MERCURY EMBLEM OR LOGO ON THE BACK OF THE TAILGATE OR LIFT GATE. THIS CRACK HAS BEEN REPORTED NUMEROUS TIMES HERE AND IN ONLINE FORUMS. TO ME SEEMS LIKE A DEFICIENCY OR A DEFECT IN THE MATERIAL THAT MAKES UP THIS PANEL THAT IS A PART OF THE LIFT GATE GLASS AND THE TAILGATE AS A UNIT'.. I WOULD ALSO LIKE TO ADD THAT THE 2002-2006 MERCURY MOUNTAINEERS AND THE FORD EXPLORER SHARE THIS SAME TAILGATE WITH THE SAME PROBLEM. MERCUR…

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3918.6%
ODI 10243890 · 57,000 mi

CRACK AT MERCURY EMBLEM ON BACK PANEL GLASS SECTION. THIS SUDDENLY APPEARED. WAS ADVISED BY LOCAL MERCURY DEALERSHIP, NORTHPARK LINCOLN MERCURY THAT THERE IS NO RECALL. ALSO HAD THIS EXAMINED BY A BODYSHOP AND WAS TOLD IT APPEARED TO BE A DEFECT. *TR

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1923.2%
ODI 10235416 · 66,000 mi

I HAVE A 2005 MERCURY MOUNTAINEER THE SUV HAS 66,000 MILES ON IT AND THE ROOF HAS PAINT PEELING ON IT AND A LARGE RUST SPOT. I TOOK TO THE MERCURY DEALER AND THEY SAID IT WAS NOT RUSTED THROUGH THE BODY. I SAID NOT NOW BUT IT WILL THE SERVICE MANAGER REPLIED YES BUT HOPEFULLY IT WILL BE OUT OF WARRANTY BY THEN ( HE WAS SO HELPFUL ) THE FORD REP CAME TODAY AND REJECTED THE CLAIM DO TO HER BUYING THE SUV USED EVEN THROUGH SHE BROUGHT IT FROM THIS DEALER. I WILL TRY TO APPEAL IT WITH FORD LETS SEE WHAT HAPPENS ????? *TR

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54.3%
ODI 10499837 · 75,000 mi

(DAY AND MILEAGE ARE APPROXIMATE VALUES). 2006 MERCURY MOUNTAINEER AWD PREMIER EDITION. IN EXCESS RAINFALL EVENTS, WATER LEAKS THRU SUNROOF AND DOWN THRU ROOF CENTER LIGHTING CONSOLE. I'VE TAKEN IT TO NUMEROUS PLACES TO HAVE IT EVALUATED. UPON RECEIVING IT FROM A USED CAR DEALER (RESPECTABLE REPUTATION) THE SUNROOF LEAKED A DAY OR TWO LATER. TOOK BACK TO PURCHASING DEALERSHIP AND THEY REMOVED ENTIRE SUNROOF ASSEMBLY, CLEANED AND REPLACED ALL SEALS. THE NEXT RAINSTORM OCCURRED AND I WAS TOLD TO PARK DOWNHILL BECAUSE THERE ARE VERY THIN TUBES AND…

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33.7%
ODI 10821871 · 6,000 mi

- SEAT ( DRIVER'S SEAT) AUTOMATICALLY MOVES WHILE DRIVING CAUSING A SAFETY ISSUES. - EXCESS WATER LEAKAGE AROUND LEFT DOOR JAM IN WATER RUN DOWN INTO BASE OF FLOOR - WATER SEEPAGE AROUND SUN ROOF - TIRE SENSOR ( LEFT)

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11.0%
ODI 10618991

**I FIRST NOTICED MY TIRE PRESSURE LIGHT CAME ON UPON PURCHASING MY VEHICLE. THE DEALER SAID THAT THE AIR MAY HAVE BEEN LOW AND COULD FLUCTUATE WITH THE WEIGHT IN THE VEHICLE. HE FILLED THE TIRE THAT APPEARED TO HAVE BEEN LOW AND IT TURNED OFF MOMENTARILY. A FEW DAYS LATER IT HAPPENED AGAIN AND I WOULD ADD AIR WHICH ALLEVIATED AGAIN IN THE SAME TIRE, BUT FOR A FEW HOURS LATER IT CAME ON AGAIN WHICH I FOUND OUT ENDED UP BEING AN ISSUE WITH ALL 4 OF THE TIRES. AFTER SEVERAL ATTEMPTS OF FILLING AND REFILLING OVER A PERIOD OF TIME AND USING "A FILL…

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Seats
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

20.8%
ODI 10872444 · 155,000 mi

DRIVERS SEAT BROKEN UNABLE TO ADJUST FOR PROPER VISION VIA WINDSHIELD.

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00.0%

No examples available for this selection.

32.4%
ODI 10054261

MOTOR VEHICLE ACCIDENT CAUSED BY DEFECTIVE SEAT. *CB

Look up ODI 10054261 at NHTSA ↗

29.1%
ODI 10039954

CONSUMER RECEIVED NHTSA RECALL 03-V-281-000 CONCERNING DRIVER'S SEAT BACK BOLT. DEALER REFUSED TO HONOR THE RECALL.*AK

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00.0%

No examples available for this selection.

21.3%
ODI 10043237

TO THIS DATE THE FOLLOWING PROBLEMS ARE PRESENT: GAS GAUGE STICKS, AIR BAG WARNING LIGHT COMES ON AND OFF, DRIVER'S SIDE DOOR RATTLES AND KNOCKS, DRIVER'S SIDE WINDOW TAPS, DRIVER'S SIDE WINDOW GRINDS WHILE MOVING UP AND DOWN, CLOCK AND RADIO DO NOT LIGHT UP OR WORK WHEN START VEHICLE, SUN ROOF RATTLES AND KNOCKS, WIND GETS CAUGHT BETWEEN ROOF AND HEADLINER WHICH CREATES A LOUD VIBRATION, THE PASSENGER SIDE WINDOW ALSO RATTLES AND KNOCKS, THERE IS A LOUD RHYTHMIC CHIRP TOWARD REAR OF VEHICLE, HEATING AND COOLING CONTROLS SQUEAL WHEN TURNING …

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00.0%

No examples available for this selection.

11.2%
ODI 10231347 · 34,177 mi

TL*THE CONTACT OWNS A 2005 MERCURY MOUNTAINEER. ON THE DAY THE VEHICLE WAS PURCHASED, THE CONTACT NOTICED FLUID LEAKING ONTO HER GARAGE FLOOR. SHE RETURNED TO THE DEALER AND WAS INFORMED THAT THE PINION SEAL NEEDED TO BE REPLACED, AND REPAIRS WERE MADE. WHILE TRAVELING 45 MPH, THE CONTACT ATTEMPTED TO SET THE CRUISE CONTROL AND THE VEHICLE SHUT OFF IN THE MIDDLE OF THE ROAD. SHE WAS ABLE TO PULL OVER TO THE SHOULDER AND RESTART THE VEHICLE TO DRIVE HOME. AFTER WORK ONE EVENING, SHE WAS UNABLE TO START THE VEHICLE. AFTER 20 MINUTES, HER FA…

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65.1%
ODI 10369834

MY MERCURY MOUNTAINERS 2006 THIRD ROW RIGHT SEAT GOT JAMMED WHILE MY SON WAS SEATED IN THE LEFT SEAT NEXT TO IT ALMOST PINCHING HIM IN THE SEAT AND I LOOKED AT A COUPLE OF WEBSITES AND IT STATES MANY PEOPLE ARE HAVING THE SAME PROBLEM I THINK THEY SHOULD LOOK INTO THIS PROBLEM BEFORE SOME ONE GETS HURT. *TR

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2429.6%
ODI 10436388

IN REGARDS TO FITTING TWO BACKLESS BOOSTER SEATS IN THE MIDDLE ROW OF A 60-40 FOLD BENCH: ON THE PASSENGER SIDE- THE SEAT DOES NOT SLOPE ON THE SIDES AND THE BUCKLE HAS A CLOTH STRAP AND IT IS FLEXIBLE AND MOVES OUT OF THE SLOT TO FIT TO HIS BUCKLE. THE SEAT IS SLIGHTLY WIDER THAN THE DRIVERS SIDE. DRIVER'S SIDE- THE SEAT IS MORE CONTOURED AND THE BUCKLE IS AFFIXED TO THE SEAT AND DOES NOT MOVE OR COME UP BECAUSE OF THE 60-40 SPLIT. WHEN THE BOOSTER SEAT IS PLACED OUT OF THE EDGE OF THE CONTOUR ON THE DRIVERS SIDE- IT COMPLETELY COVERS THE BUC…

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5254.2%
ODI 10265224 · 35,600 mi

MEMORY SEATS CHANGE SEAT SETTING WHILE DRIVING WITHOUT ASSISTANCE OF DRIVER. WHILE ON A LENGTHY ROAD TRIP, INCIDENT OCCURRED 3 TIMES. ONE OF WHICH NEARLY RESULTED IN A COLLISION WHEN DRIVER WAS FORCED ONTO SHOULDER OF ROAD TO AVOID TRAFFIC. DRIVER MEMORY SEAT POSITIONS ITSELF IN SUCH A POSITION THAT DRIVER IS UNABLE TO REACH BRAKE AND ACCELERATOR PEDALS. THIS FAULT SEEMS TO MAINTAIN CONTROL OF THE SEAT FOR A RANDOM AND UNSPECIFIED AMOUNT TIME FORCING DRIVER TO MAINTAIN VEHICLE CONTROL AND WHILE ATTEMPTING TO MAINTAIN SEAT POSITION. *TR

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233.3%
ODI 10592417 · 71,000 mi

HAVE A 2009 MERCURY MOUNTAINEER WITH 71,000 MILES. IN THE PAST 10 DAYS, HAVE HAD FOUR INCIDENTS WHERE, WHILE DRIVING, THE DRIVER'S SIDE POWER FRONT SEAT HAS SUDDENLY REVERTED TO THE EASY EXIT POSITION. WE BOUGHT THIS CAR USED WITH 22,000 MILES. HAVE HAD THE CAR FOR FOUR YEARS. MY WIFE AND I ARE TALL; HOWEVER, EVEN AT THAT, WHILE DRIVING AT SPEEDS BETWEEN 55-70 (ON TURNPIKES AND MAJOR HIGHWAYS), THIS IS STILL AN ISSUE. TOOK CAR TO A FORD DEALER IN READING, PA - ON A SATURDAY (MAYBE THEY DON'T DO AS MUCH INTENSIVE DIAGNOSTICS ON WEEKENDS?…

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17.7%
ODI 11292295

TL* THE CONTACT OWNS A 2010 MERCURY MOUNTAINEER. WHILE THE CONTACT'S WIFE WAS DRIVING 70 MPH, SHE DEPRESSED THE BRAKE PEDAL AND THE FRONT DRIVER'S SEAT STARTED TO SLIDE BACKWARDS AND THE INTERIOR LIGHTING ILLUMINATED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DRIVER LOST CONTROL OF THE VEHICLE AS IT MADE A 360 DEGREE SPIN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

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Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Structure:Body44,000–100,000 mi66,000 mi17
ODI 10235416 · 66,000 mi

I HAVE A 2005 MERCURY MOUNTAINEER THE SUV HAS 66,000 MILES ON IT AND THE ROOF HAS PAINT PEELING ON IT AND A LARGE RUST SPOT. I TOOK TO THE MERCURY DEALER AND THEY SAID IT WAS NOT RUSTED THROUGH THE BODY. I SAID NOT NOW BUT IT WILL THE SERVICE MANAGER REPLIED YES BUT HOPEFULLY IT WILL BE OUT OF WARRANTY BY THEN ( HE WAS SO HELPFUL ) THE FORD REP CAME TODAY AND REJECTED THE CLAIM DO TO HER BUYING THE SUV USED EVEN THROUGH SHE BROUGHT IT FROM THIS DEALER. I WILL TRY TO APPEAL IT WITH FORD LETS SEE WHAT HAPPENS ????? *TR

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ODI 10261446 · 70,000 mi

THE BACK LIFTGATE HAS A CRACK AROUND THE CIRCULAR MERCURY EMBLEM. I NOTICED IT ON MINE, AND HAVE SEEN THE SAME THING ON OTHER MERCURY SUV'S. THE VEHICLE HAS NOT BEEN WRECKED, OR HAD ANYTHING HIT THE BACK LIFTGATE. PROBLEM WITH THE STRUCTURAL INTEGRITY OF THE PLASTIC USED IN THE LIFTGATE? *TR

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ODI 10269589 · 40,000 mi

MY 2005 MERCURY MOUNTAINEER DEVELOPED A CRACK IN THE REAR LIFT GATE RIGHT AROUND THE MERCURY EMBLEM. I HAVE SEEN MANY MORE WITH THE SAME PROBLEM, BOTH FORD EXPLORERS AND THE MERCURY MOUNTAINEER. WHEN I TOOK IT TO THE DEALER THEY WERE LIKE TOO BAD SO SAD IT IS OUT OF WARRANTY EVEN THOUGH I BOUGHT A EXTENDED WARRANTY FROM FORD. I HAVE BEEN LOOKING AROUND NOW AND I SEE LOTS OF THEM WITH THE SAME PROBLEM. I HAVE HEARD THAT FORD IS FIXING THE EXPLORERS IF IT IS UNDER 5 YEARS AND UNDER 75,000 MILES BUT THAT JUST SEEMS TO BE A DEALER THING, I HAVE NO…

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Power Train:Automatic Transmission11,977–49,501 mi44,000 mi10
ODI 10150251 · 100 mi

HAD WARPED ROTORS WITHIN FIRST 2,000 MILES. FORD WOULD ONLY GROUND ROTORS BUT DEALER REPLACED THEM AT NO CHARGE. I HAVE ALSO EXPERIENCED A LOUD, THUMPING NOISE WHEN I AM MAKING A SHARP TURN TO LEFT OR RIGHT AT A VERY LOW SPEED. ALSO, OFTEN WHEN PUTTING CAR IN REVERSE MANY TIMES THERE IS A LARGE THUMP AND VEHICLE APPEARS TO SHIFT HARD. FINALLY, WHEN STOPPED ON A STEEP HILL, AFTER REMOVING FOOT FROM BRAKE, VEHICLE ROLLS BACKWARDS MANY TIMES. *JB

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ODI 10164458 · 9,302 mi

2005 MERCURY MOUNTAINEER V6 WITH AWD WAS PLACED IN "PARK" , ENGINE TURNED OFF AND KEY REMOVED FROM IGNITION. THE CAR SLIPPED INTO REVERSE AND ROLLED DOWN DRIVEWAY STRIKING MAILBOXES ACROSS STREET. *JB

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ODI 10219977 · 74,000 mi

MINIMAL EVENTS LEAD UP TO TRANSMISSION FAILURE. ODD SHIFTING WHEN ACCELERATING OCCURRED THE DAY OF THE FAILURE AND POSSIBLY SEVERAL TIMES OVERT THE TOW YEARS, BUT VERY INFREQUENTLY. FAILURE OCCURRED AT 74,000 MILES OF PRIMARILY HIGHWAY DRIVING WITH PERHAPS TWO REVERSES A DAY RESULTING AT MOST 2,000 REVERSES FOR THE LIFE OF THE CAR. THE SAME DAY AS SHIFTING PROBLEMS OCCURRED SEVERAL TIMES ON THE WAY HOME REVERSE GEAR WOULD NOT ENGAGE AND AFTER SEVERAL ATTEMPTS WOULD STAY IN GEAR FOR ONLY A FEW SECONDS BEFORE GOING BACK INTO NEUTRAL. NEVER …

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Vehicle Speed Control44,275–119,000 mi93,000 mi7
ODI 10140188 · 1,050 mi

PURCHASED A NEW 2005 MERCURY MOUNTAINEER IN 7/31/2005 THE FIRST TIME THE CAR ACCELERATED WHEN THE BRAKES WERE APPLIED AND THE CAR HAD TO BE PUT IN NEUTRAL TO STOP. THE DEALER REPORTED THAT THERE WERE NO KNOWN FIXES FOR THIS PROBLEM AT THIS TIME. THE SECOND TIME WHILE PULLING INTO MY DRIVEWAY WHEN THE BRAKES WERE APPLIED THE CAR ACCELERATED AND CRASH INTO MY GARAGE DOOR. THIS TIME THE DEALER BLAMED MY WIFE AND SAID SHE MUST HAVE PRESSED THE GAS AND BRAKE PEDDLES AT THE SAME TIME. THE CAR SUSTAINED FRONT END BODY DAMAGE AND MY GARAGE DOOR NEEDS …

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ODI 10372452 · 48,549 mi

2005 MERCURY MOUNTAINEER CRUISE CONTROL EMERGENCY WHILE DRIVING MY WIFE'S 2005 MERCURY MOUNTAINEER AT APPROXIMATELY 50 MPH AND USING THE CRUISE CONTROL THE ENGINE SHUT OFF. (DANGEROUS AND SCARY) I IMMEDIATELY PLACED THE ENGINE IN NEUTRAL AND RESTARTED IT WITH NO TROUBLE. FORTUNATELY WE WERE ON A STRAIGHT ROAD. THE ENGINE SHUT DOWN APPEARED TO OCCUR BECAUSE THE CRUISE CONTROL DE-ACCELERATED THE ENGINE WHILE COASTING DOWN HILL (USING THE CRUISE CONTROL) TO BELOW 400 RPM'S. BELOW 400 RPM'S THE ENGINE STOPS. THE CAR SPEED, LENGTH OF THE DO…

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ODI 10443896 · 93,000 mi

SPEED CONTROL SHUT OFF WHILE DRIVING ON HIGHWAY @65 MPH. SCAREY. *TR

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Power Train48,301–113,000 mi69,000 mi5
ODI 10264281 · 48,301 mi

I WAS IN THE PARK POSITION. I TURNED MY ENGINE ON AND PLACED MY FOOT ON THE BRAKE AND TAKE MY CAR OUT OF PARK, WHEN THEN GEAR SHAFT/STICK BROKE IN HALF. I CONTACTED THE DEALER AND I HAD THEM COME GET THE CAR, THEY CONTACTED ME, AND STATED "THAT THEY HAVE NEVER SEEN SOMETHING LIKE THIS BEFORE", THAT CAME FROM THE SERVICE MANAGER BILL AMADEI, AND ANOTHER PERSON BILL IN THE SERVICE DEPARTMENT. I HAVE TAKEN A PICTURE OF WHAT IT LOOKS LIKE. IF I WAS NOT ALREADY IN THE PARK POSITION AND I WENT TO PLACE MY CAR FROM THE DRIVE TO PARK AND THIS HAPPE…

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ODI 10266473 · 20,000 mi

MERCURY MOUNTAINEER 05 WITH LESS THEN 60,000 MILES, I WAS TOLD THAT THERE WAS WEARING IN THE VALVE CASE FROM AUTOMATIC TRANSMISSION WHICH CAUSES TRANSMISSION TO SKIP AND SHIFT HARD AND POP FORWARD, I NEED TO HAVE IT REPAIRED , TRANSMISSION PLACE STATES THIS IS A KNOWN PROBLEM WHICH HAS A TECHNICAL ADVISORY ABOUT IT....WHAT'S MY RECOURSE. *TR

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ODI 10373088 · 113,000 mi

AUTOMATIC TRANSMISSION- THIS TRANSMISSION IS HORRIBLE A FEW TIMES I NOTICED THE SEVERE NOISE AND JERK WHEN I WENT TO REVERSE. I THOUGHT PERHAPS IT WAS ME. ON CHRISTMAS EVE I WENT TO PULL AWAY FROM STOP LIGHT AND CAR STARTED TO ACCELERATE THEN SLOWED DOWN I GAVE IT A LITTLE GAS AND IT JERKED ME SO HARD IT HURT MY NECK (WHICH IS STILL BOTHERING ME TODAY). THE OD LIGHT CAME ON AND CHECK TRANSMISSION. REPAIR COST $2,7000, BASICALLY EVERYTHING WENT BAD. AFTER HEARING FROM NUMEROUS PEOPLE THIS IS A PROBLEM THAT FORD IS AWARE OF. THEY EVEN WENT …

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Engine93,750–127,500 mi115,500 mi6
ODI 10609479 · 105,000 mi

THE ENGINE HAS SHUT OFF TWICE WHILE DRIVING USING CRUISE CONTROL. THE FIRST TIME I WAS ABLE TO GET TO THE SIDE OF ROAD AND RESTART IT.. THE SECOND TIME I PUT IT IN NEUTRAL AND RESTARTED IT WHILE MOVING. I AM AFRAID TO USE THE CRUISE CONTROL NOW - IF THERE HAD BEEN ONCOMING TRAFFIC WE WOULD'VE HAD A HEAD-ON COLLISION AS I WAS ON A CORNER AND WENT INTO THE OTHER LANE. WHEN THE ENGINE SHUTS OFF, THE POWER STEERING IS GONE LEAVING IT VERY DIFFICULT TO TURN. *TR

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ODI 10649043 · 141,000 mi

AS I WAS DRIVING THE VEHICLE JUST DIED; ALL THE WARNING LIGHTS CAME ON AND AS I WAS LOSING SPEED I PULLED OVER TO CURB THE BEST I COULD. RESTARTED CAR AND IT SEEMED TO RUN FINE BUT HAPPENED AGAIN 20 MINUTES LATER. THIS HAS ALSO HAPPENED 2 OTHER TIMES WITHIN THE LAST 10,000 MILES OF DRIVING. *TR

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ODI 10730530 · 126,000 mi

TL* THE CONTACT OWNS A 2005 MERCURY MOUNTAINEER. WHILE DRIVING AT APPROXIMATELY 50 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 126,000. THE VIN WAS NOT AVAILABLE. ...UPDATED 07/30/15 *BF

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Structure38,995–69,000 mi40,000 mi5
ODI 10263270 · 17,000 mi

I HAVE A 2005 MERCURY MOUNTAINEER WHICH HAS BEEN GARAGE KEPT AND ONLY 20,000 MILES. I NOTICED THE PAINT PEELING FROM THE ROOF OF THIS VEHICLE AND RETURNED IT TO THE DEALER WHO REFERRED ME TO THE FORD CUSTOMER CARE, WHO REFUSED TO HELP ME WITH THIS PROBLEM BECAUSE IT WAS OVER THE 36 MONTH WARRANTY. I TOOK IT TO MY LOCAL AUTO SHOP WHO TOLD ME THIS IS A MAJOR ISSUE AND HE TOLD ME THE ENTIRE CARS PAINT CAN PEEL BECAUSE OF THE FAULTY WAY IT WAS PAINTED. HE SHOWED ME THE UNDERCOAT WAS NOT PREPARED PROPERLY AND THE PAINT IS JUST NOT ADHERING TO TH…

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ODI 10269589 · 40,000 mi

MY 2005 MERCURY MOUNTAINEER DEVELOPED A CRACK IN THE REAR LIFT GATE RIGHT AROUND THE MERCURY EMBLEM. I HAVE SEEN MANY MORE WITH THE SAME PROBLEM, BOTH FORD EXPLORERS AND THE MERCURY MOUNTAINEER. WHEN I TOOK IT TO THE DEALER THEY WERE LIKE TOO BAD SO SAD IT IS OUT OF WARRANTY EVEN THOUGH I BOUGHT A EXTENDED WARRANTY FROM FORD. I HAVE BEEN LOOKING AROUND NOW AND I SEE LOTS OF THEM WITH THE SAME PROBLEM. I HAVE HEARD THAT FORD IS FIXING THE EXPLORERS IF IT IS UNDER 5 YEARS AND UNDER 75,000 MILES BUT THAT JUST SEEMS TO BE A DEALER THING, I HAVE NO…

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ODI 10419839 · 38,995 mi

TL* THE CONTACT OWNS A 2005 MERCURY MOUNTAINEER. THE CONTACT STATED THE OVERHEAD CONSOLE THAT CONTROLS THE AIR CONDITIONING, THE DOME LIGHTS IN THE REAR OF THE VEHICLE, AND THE BRACKET HAD SEPARATED FROM THE VEHICLE. THE DEALER NOR MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 38,995 AND THE CURRENT MILEAGE WAS 39,000.

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Electrical SystemToo few reports for a range111,291 mi4 (sparse)
ODI 10254973 · 10,800 mi

CRUISE CONTROL DISENGAGES AFTER DRIVING FOR AN EXTENDED PERIOD OF TIME, USUAL A TRIP OVER 90 MINUTES IN LENGTH. IT WORKS FINE UNTIL YOU HAVE TO APPLY BRAKE FOR A CONSTRUCTION ZONE, OR OF RAMP, ETC. WHEN YOU PUSH RESUME NOTHING HAPPENS. TURNING IT OFF AND TRYING TO TURN IT BACK ON STILL DOES NOT RESOLVE THE PROBLEM. AFTER TURNING THE CAR ON AND OFF A FEW TIMES IT WILL START WORKING AGAIN, BUT THAT ISN'T REALLY USEFUL WHILE ON A LONG TRIP. IT FIRST HAPPENED TWO AND A HALF YEARS AGO AND CONTINUES TO HAPPEN. THE DEALERSHIP SAYS THEY CAN'T DUPLI…

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ODI 10369966 · 158,000 mi

MY 2005 MERCURY MOUNTAINEER LOSES POWER FOR NO REASON. THIS IS THE FOURTH TIME THIS HAS HAPPENED. IT WAS BEEN TO THE DEALER MULTIPLE TIMES AND THEY CANNOT FIND A PROBLEM. THERE IS NOTHING TO FORESEE WHEN IT HAPPENS, THE ONLY CONSISTENCY HAS BEEN THAT LUCKILY I HAVE BEEN ON LOCAL ROADS DOING NO MORE THAN 35 MILES PER HOUR OR SO. FIRST BATTERY LIGHT AND SERVICE ENGINE COMES ON AS THE ENGINE STOPS, THEN LOW OIL. THE CAR DOES NOT SEIZE UP, I CAN STEER TO THE SIDE OF THE ROAD. IF I PUT IT BACK IN PARK. TURN THE IGNITION OFF, AND THEN RESTART I…

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ODI 10860958 · 124,000 mi

MY HUSBAND WAS DRIVING OUR 2005 MERCURY MOUNTAINEER AND HE WAS GOING LESS THAN 20 MILES PER HOUR ON A MAIN STREET AND GOT IN A ACCIDENT THE WOMAN STOPPED SHORT AND HE REAR ENDED HER. THE CAR TOTALLED UP BUCKLED UP AIR BAGS NEVER INFLATED THEY CAME OUT COMPLETELY DEFLATED. ISSUE WITH THIS CAR ALSO IS THE ELECTRIC DRIVER WINDOW DIES OUT MECHANIC COULD NOT FIGURE OUT BOUGHT NEW MOTORS STILL WOULDNT OPEN ELECTRIC SWITCHES THEY THOUGHT IT WAS FULLY ELECTRONIC THEY WHERE GOING TO RE WIRE VERY EXPENSIBE BUT CAR WAS TOTALLED. CAR HORRIBLE ON GAS ALSO. …

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SteeringToo few reports for a range48,301 mi3 (sparse)
ODI 10150251 · 100 mi

HAD WARPED ROTORS WITHIN FIRST 2,000 MILES. FORD WOULD ONLY GROUND ROTORS BUT DEALER REPLACED THEM AT NO CHARGE. I HAVE ALSO EXPERIENCED A LOUD, THUMPING NOISE WHEN I AM MAKING A SHARP TURN TO LEFT OR RIGHT AT A VERY LOW SPEED. ALSO, OFTEN WHEN PUTTING CAR IN REVERSE MANY TIMES THERE IS A LARGE THUMP AND VEHICLE APPEARS TO SHIFT HARD. FINALLY, WHEN STOPPED ON A STEEP HILL, AFTER REMOVING FOOT FROM BRAKE, VEHICLE ROLLS BACKWARDS MANY TIMES. *JB

Look up ODI 10150251 at NHTSA ↗

ODI 10263907 · 48,301 mi

I HAVE A 2005 MERCURY MOUNTAINEER, AND I TURNED THE KEY AND WENT TO MOVE FROM R TO DRIVE AND THE HANDLE (GEAR SHAFT) JUST SNAPPED OFF. *TR

Look up ODI 10263907 at NHTSA ↗

ODI 10331186 · 80,000 mi

TL*THE CONTACT OWNS A 2005 MERCURY MOUNTAINEER. WHILE DRIVING 40 MPH, THE CONTACT NOTICED THAT THE VEHICLE BEGAN TO SWAY BACK AND FORTH IN THE REAR. THE VEHICLE WAS TAKEN TO A REPAIR SHOP BUT THE MECHANIC COULD NOT DUPLICATE OR DIAGNOSE THE FAILURE. THE CONTACT REPLACED ALL OF THE TIRES AND BRAKES; HOWEVER, THE FAILURE CONTINUED TO OCCUR. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. THE CURRENT MILEAGE WAS APPROXIMATELY 102,000.

Look up ODI 10331186 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

1 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-100None

No examples available for this selection.

2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-09 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 22 reports

2009: 1 complaints · 2010: 2 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2009011
2010122
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
2009600
20101300

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentStructure:BodyPower Train:Automatic TransmissionVehicle Speed ControlPower TrainEngineStructureElectrical SystemSteering
Structure:Body—
1
ODI 10425349 · 45,000 mi

TRANSMISSION JERKING AND JUMPING INTO GEAR, AND REVERSE, ROLL FORWARD IN PARK ON A HILL. LIFTGATE HAS A CRACK AROUND AND UNDER THE SYMBOL. *KB

Look up ODI 10425349 at NHTSA ↗

0
1
ODI 10373088 · 113,000 mi

AUTOMATIC TRANSMISSION- THIS TRANSMISSION IS HORRIBLE A FEW TIMES I NOTICED THE SEVERE NOISE AND JERK WHEN I WENT TO REVERSE. I THOUGHT PERHAPS IT WAS ME. ON CHRISTMAS EVE I WENT TO PULL AWAY FROM STOP LIGHT AND CAR STARTED TO ACCELERATE THEN SLOWED DOWN I GAVE IT A LITTLE GAS AND IT JERKED ME SO HARD IT HURT MY NECK (WHICH IS STILL BOTHERING ME TODAY). THE OD LIGHT CAME ON AND CHECK TRANSMISSION. REPAIR COST $2,7000, BASICALLY EVERYTHING WENT BAD. AFTER HEARING FROM NUMEROUS PEOPLE THIS IS A PROBLEM THAT FORD IS AWARE OF. THEY EVEN WENT …

Look up ODI 10373088 at NHTSA ↗

0
1
ODI 10269589 · 40,000 mi

MY 2005 MERCURY MOUNTAINEER DEVELOPED A CRACK IN THE REAR LIFT GATE RIGHT AROUND THE MERCURY EMBLEM. I HAVE SEEN MANY MORE WITH THE SAME PROBLEM, BOTH FORD EXPLORERS AND THE MERCURY MOUNTAINEER. WHEN I TOOK IT TO THE DEALER THEY WERE LIKE TOO BAD SO SAD IT IS OUT OF WARRANTY EVEN THOUGH I BOUGHT A EXTENDED WARRANTY FROM FORD. I HAVE BEEN LOOKING AROUND NOW AND I SEE LOTS OF THEM WITH THE SAME PROBLEM. I HAVE HEARD THAT FORD IS FIXING THE EXPLORERS IF IT IS UNDER 5 YEARS AND UNDER 75,000 MILES BUT THAT JUST SEEMS TO BE A DEALER THING, I HAVE NO…

Look up ODI 10269589 at NHTSA ↗

1
ODI 10860958 · 124,000 mi

MY HUSBAND WAS DRIVING OUR 2005 MERCURY MOUNTAINEER AND HE WAS GOING LESS THAN 20 MILES PER HOUR ON A MAIN STREET AND GOT IN A ACCIDENT THE WOMAN STOPPED SHORT AND HE REAR ENDED HER. THE CAR TOTALLED UP BUCKLED UP AIR BAGS NEVER INFLATED THEY CAME OUT COMPLETELY DEFLATED. ISSUE WITH THIS CAR ALSO IS THE ELECTRIC DRIVER WINDOW DIES OUT MECHANIC COULD NOT FIGURE OUT BOUGHT NEW MOTORS STILL WOULDNT OPEN ELECTRIC SWITCHES THEY THOUGHT IT WAS FULLY ELECTRONIC THEY WHERE GOING TO RE WIRE VERY EXPENSIBE BUT CAR WAS TOTALLED. CAR HORRIBLE ON GAS ALSO. …

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0
Power Train:Automatic Transmission
1
ODI 10425349 · 45,000 mi

TRANSMISSION JERKING AND JUMPING INTO GEAR, AND REVERSE, ROLL FORWARD IN PARK ON A HILL. LIFTGATE HAS A CRACK AROUND AND UNDER THE SYMBOL. *KB

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—0
1
ODI 10266473 · 20,000 mi

MERCURY MOUNTAINEER 05 WITH LESS THEN 60,000 MILES, I WAS TOLD THAT THERE WAS WEARING IN THE VALVE CASE FROM AUTOMATIC TRANSMISSION WHICH CAUSES TRANSMISSION TO SKIP AND SHIFT HARD AND POP FORWARD, I NEED TO HAVE IT REPAIRED , TRANSMISSION PLACE STATES THIS IS A KNOWN PROBLEM WHICH HAS A TECHNICAL ADVISORY ABOUT IT....WHAT'S MY RECOURSE. *TR

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000
1
ODI 10150251 · 100 mi

HAD WARPED ROTORS WITHIN FIRST 2,000 MILES. FORD WOULD ONLY GROUND ROTORS BUT DEALER REPLACED THEM AT NO CHARGE. I HAVE ALSO EXPERIENCED A LOUD, THUMPING NOISE WHEN I AM MAKING A SHARP TURN TO LEFT OR RIGHT AT A VERY LOW SPEED. ALSO, OFTEN WHEN PUTTING CAR IN REVERSE MANY TIMES THERE IS A LARGE THUMP AND VEHICLE APPEARS TO SHIFT HARD. FINALLY, WHEN STOPPED ON A STEEP HILL, AFTER REMOVING FOOT FROM BRAKE, VEHICLE ROLLS BACKWARDS MANY TIMES. *JB

Look up ODI 10150251 at NHTSA ↗

Vehicle Speed Control00—
1
ODI 11478634

started losing power ,did not want to go pas 30 miles per hr ,then it ramed up and came to a stop with no acceleration ,i shut it off then start it again and was able to get home at a low rate of speed while continuing to have these problems, another day while far away from home the engine rammed up again minimizing my speed as the transmission was slipping and not go fast then my O/D over drive went on flashing a light ,while the engine kept steady at 20-30 miles per hour while accelerating increasing no speed ,now my SUV will not run wright, …

Look up ODI 11478634 at NHTSA ↗

2
ODI 10609479 · 105,000 mi

THE ENGINE HAS SHUT OFF TWICE WHILE DRIVING USING CRUISE CONTROL. THE FIRST TIME I WAS ABLE TO GET TO THE SIDE OF ROAD AND RESTART IT.. THE SECOND TIME I PUT IT IN NEUTRAL AND RESTARTED IT WHILE MOVING. I AM AFRAID TO USE THE CRUISE CONTROL NOW - IF THERE HAD BEEN ONCOMING TRAFFIC WE WOULD'VE HAD A HEAD-ON COLLISION AS I WAS ON A CORNER AND WENT INTO THE OTHER LANE. WHEN THE ENGINE SHUTS OFF, THE POWER STEERING IS GONE LEAVING IT VERY DIFFICULT TO TURN. *TR

Look up ODI 10609479 at NHTSA ↗

ODI 11478634

started losing power ,did not want to go pas 30 miles per hr ,then it ramed up and came to a stop with no acceleration ,i shut it off then start it again and was able to get home at a low rate of speed while continuing to have these problems, another day while far away from home the engine rammed up again minimizing my speed as the transmission was slipping and not go fast then my O/D over drive went on flashing a light ,while the engine kept steady at 20-30 miles per hour while accelerating increasing no speed ,now my SUV will not run wright, …

Look up ODI 11478634 at NHTSA ↗

000
Power Train
1
ODI 10373088 · 113,000 mi

AUTOMATIC TRANSMISSION- THIS TRANSMISSION IS HORRIBLE A FEW TIMES I NOTICED THE SEVERE NOISE AND JERK WHEN I WENT TO REVERSE. I THOUGHT PERHAPS IT WAS ME. ON CHRISTMAS EVE I WENT TO PULL AWAY FROM STOP LIGHT AND CAR STARTED TO ACCELERATE THEN SLOWED DOWN I GAVE IT A LITTLE GAS AND IT JERKED ME SO HARD IT HURT MY NECK (WHICH IS STILL BOTHERING ME TODAY). THE OD LIGHT CAME ON AND CHECK TRANSMISSION. REPAIR COST $2,7000, BASICALLY EVERYTHING WENT BAD. AFTER HEARING FROM NUMEROUS PEOPLE THIS IS A PROBLEM THAT FORD IS AWARE OF. THEY EVEN WENT …

Look up ODI 10373088 at NHTSA ↗

1
ODI 10266473 · 20,000 mi

MERCURY MOUNTAINEER 05 WITH LESS THEN 60,000 MILES, I WAS TOLD THAT THERE WAS WEARING IN THE VALVE CASE FROM AUTOMATIC TRANSMISSION WHICH CAUSES TRANSMISSION TO SKIP AND SHIFT HARD AND POP FORWARD, I NEED TO HAVE IT REPAIRED , TRANSMISSION PLACE STATES THIS IS A KNOWN PROBLEM WHICH HAS A TECHNICAL ADVISORY ABOUT IT....WHAT'S MY RECOURSE. *TR

Look up ODI 10266473 at NHTSA ↗

1
ODI 11478634

started losing power ,did not want to go pas 30 miles per hr ,then it ramed up and came to a stop with no acceleration ,i shut it off then start it again and was able to get home at a low rate of speed while continuing to have these problems, another day while far away from home the engine rammed up again minimizing my speed as the transmission was slipping and not go fast then my O/D over drive went on flashing a light ,while the engine kept steady at 20-30 miles per hour while accelerating increasing no speed ,now my SUV will not run wright, …

Look up ODI 11478634 at NHTSA ↗

—
2
ODI 10781265 · 128,000 mi

WHILE DRIVING 50 MPH VEHICLE STALLED THREE TIMES. TOOK IT TO A GARAGE, WAS TOLD IT WAS NECESSARY TO HAVE THE VEHICLE WHEN IT STALLED. FOUND ELEVEN (11) SIMILAR COMPLAINTS ON YOUR SITE! PERHAPS THERE IS SOME VALIDITY TO THE COMPLAINTS. ALL PARTS OF THE VEHICLE RELATED TO SAFE DRIVING WERE RENDERED USELESS. SOUNDS LIKE A SAFETY ISSUE TO ME!

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ODI 11478634

started losing power ,did not want to go pas 30 miles per hr ,then it ramed up and came to a stop with no acceleration ,i shut it off then start it again and was able to get home at a low rate of speed while continuing to have these problems, another day while far away from home the engine rammed up again minimizing my speed as the transmission was slipping and not go fast then my O/D over drive went on flashing a light ,while the engine kept steady at 20-30 miles per hour while accelerating increasing no speed ,now my SUV will not run wright, …

Look up ODI 11478634 at NHTSA ↗

1
ODI 10496362 · 69,000 mi

TWO PROBLEMS...FIRST WHENEVER I SHIFT INTO REVERSE THERE IS A HESITATION AND IT TAKES LONGER THAN IT SHOULD TO REVERSE. IM ALSO EXPERIENCING A JERK BEFORE I COME TO A COMPLETE STOP. SECOND ..THE BACK OF MY LIFT HAS A CRACK FROM THE BOTTOM OF THE WINDOW TO THE MERCURY SYMBOL AND THEN IT CONTINUES DOWN UNDER THE SYMBOL. I'VE DONE SOME RESEARCH AND THERE RE LOTS OF OTHERS WITH THESE SAME ISSUES. I ONLY HAVE ABOUT 70000 MILES ON IT. *TR

Look up ODI 10496362 at NHTSA ↗

00
Engine00
2
ODI 10609479 · 105,000 mi

THE ENGINE HAS SHUT OFF TWICE WHILE DRIVING USING CRUISE CONTROL. THE FIRST TIME I WAS ABLE TO GET TO THE SIDE OF ROAD AND RESTART IT.. THE SECOND TIME I PUT IT IN NEUTRAL AND RESTARTED IT WHILE MOVING. I AM AFRAID TO USE THE CRUISE CONTROL NOW - IF THERE HAD BEEN ONCOMING TRAFFIC WE WOULD'VE HAD A HEAD-ON COLLISION AS I WAS ON A CORNER AND WENT INTO THE OTHER LANE. WHEN THE ENGINE SHUTS OFF, THE POWER STEERING IS GONE LEAVING IT VERY DIFFICULT TO TURN. *TR

Look up ODI 10609479 at NHTSA ↗

ODI 11478634

started losing power ,did not want to go pas 30 miles per hr ,then it ramed up and came to a stop with no acceleration ,i shut it off then start it again and was able to get home at a low rate of speed while continuing to have these problems, another day while far away from home the engine rammed up again minimizing my speed as the transmission was slipping and not go fast then my O/D over drive went on flashing a light ,while the engine kept steady at 20-30 miles per hour while accelerating increasing no speed ,now my SUV will not run wright, …

Look up ODI 11478634 at NHTSA ↗

2
ODI 10781265 · 128,000 mi

WHILE DRIVING 50 MPH VEHICLE STALLED THREE TIMES. TOOK IT TO A GARAGE, WAS TOLD IT WAS NECESSARY TO HAVE THE VEHICLE WHEN IT STALLED. FOUND ELEVEN (11) SIMILAR COMPLAINTS ON YOUR SITE! PERHAPS THERE IS SOME VALIDITY TO THE COMPLAINTS. ALL PARTS OF THE VEHICLE RELATED TO SAFE DRIVING WERE RENDERED USELESS. SOUNDS LIKE A SAFETY ISSUE TO ME!

Look up ODI 10781265 at NHTSA ↗

ODI 11478634

started losing power ,did not want to go pas 30 miles per hr ,then it ramed up and came to a stop with no acceleration ,i shut it off then start it again and was able to get home at a low rate of speed while continuing to have these problems, another day while far away from home the engine rammed up again minimizing my speed as the transmission was slipping and not go fast then my O/D over drive went on flashing a light ,while the engine kept steady at 20-30 miles per hour while accelerating increasing no speed ,now my SUV will not run wright, …

Look up ODI 11478634 at NHTSA ↗

—000
Structure
1
ODI 10269589 · 40,000 mi

MY 2005 MERCURY MOUNTAINEER DEVELOPED A CRACK IN THE REAR LIFT GATE RIGHT AROUND THE MERCURY EMBLEM. I HAVE SEEN MANY MORE WITH THE SAME PROBLEM, BOTH FORD EXPLORERS AND THE MERCURY MOUNTAINEER. WHEN I TOOK IT TO THE DEALER THEY WERE LIKE TOO BAD SO SAD IT IS OUT OF WARRANTY EVEN THOUGH I BOUGHT A EXTENDED WARRANTY FROM FORD. I HAVE BEEN LOOKING AROUND NOW AND I SEE LOTS OF THEM WITH THE SAME PROBLEM. I HAVE HEARD THAT FORD IS FIXING THE EXPLORERS IF IT IS UNDER 5 YEARS AND UNDER 75,000 MILES BUT THAT JUST SEEMS TO BE A DEALER THING, I HAVE NO…

Look up ODI 10269589 at NHTSA ↗

00
1
ODI 10496362 · 69,000 mi

TWO PROBLEMS...FIRST WHENEVER I SHIFT INTO REVERSE THERE IS A HESITATION AND IT TAKES LONGER THAN IT SHOULD TO REVERSE. IM ALSO EXPERIENCING A JERK BEFORE I COME TO A COMPLETE STOP. SECOND ..THE BACK OF MY LIFT HAS A CRACK FROM THE BOTTOM OF THE WINDOW TO THE MERCURY SYMBOL AND THEN IT CONTINUES DOWN UNDER THE SYMBOL. I'VE DONE SOME RESEARCH AND THERE RE LOTS OF OTHERS WITH THESE SAME ISSUES. I ONLY HAVE ABOUT 70000 MILES ON IT. *TR

Look up ODI 10496362 at NHTSA ↗

0—00
Electrical System
1
ODI 10860958 · 124,000 mi

MY HUSBAND WAS DRIVING OUR 2005 MERCURY MOUNTAINEER AND HE WAS GOING LESS THAN 20 MILES PER HOUR ON A MAIN STREET AND GOT IN A ACCIDENT THE WOMAN STOPPED SHORT AND HE REAR ENDED HER. THE CAR TOTALLED UP BUCKLED UP AIR BAGS NEVER INFLATED THEY CAME OUT COMPLETELY DEFLATED. ISSUE WITH THIS CAR ALSO IS THE ELECTRIC DRIVER WINDOW DIES OUT MECHANIC COULD NOT FIGURE OUT BOUGHT NEW MOTORS STILL WOULDNT OPEN ELECTRIC SWITCHES THEY THOUGHT IT WAS FULLY ELECTRONIC THEY WHERE GOING TO RE WIRE VERY EXPENSIBE BUT CAR WAS TOTALLED. CAR HORRIBLE ON GAS ALSO. …

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00000—0
Steering0
1
ODI 10150251 · 100 mi

HAD WARPED ROTORS WITHIN FIRST 2,000 MILES. FORD WOULD ONLY GROUND ROTORS BUT DEALER REPLACED THEM AT NO CHARGE. I HAVE ALSO EXPERIENCED A LOUD, THUMPING NOISE WHEN I AM MAKING A SHARP TURN TO LEFT OR RIGHT AT A VERY LOW SPEED. ALSO, OFTEN WHEN PUTTING CAR IN REVERSE MANY TIMES THERE IS A LARGE THUMP AND VEHICLE APPEARS TO SHIFT HARD. FINALLY, WHEN STOPPED ON A STEEP HILL, AFTER REMOVING FOOT FROM BRAKE, VEHICLE ROLLS BACKWARDS MANY TIMES. *JB

Look up ODI 10150251 at NHTSA ↗

00000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

6 patterns with matching reports.

Hard or delayed shifting

10 mentions · 12.2% of complaints

Median mileage: 45,000 mi (9 usable records).

ODI 10150251 · 100 mi

HAD WARPED ROTORS WITHIN FIRST 2,000 MILES. FORD WOULD ONLY GROUND ROTORS BUT DEALER REPLACED THEM AT NO CHARGE. I HAVE ALSO EXPERIENCED A LOUD, THUMPING NOISE WHEN I AM MAKING A SHARP TURN TO LEFT OR RIGHT AT A VERY LOW SPEED. ALSO, OFTEN WHEN PUTTING CAR IN REVERSE MANY TIMES THERE IS A LARGE THUMP AND VEHICLE APPEARS TO SHIFT HARD. FINALLY, WHEN STOPPED ON A STEEP HILL, AFTER REMOVING FOOT FROM BRAKE, VEHICLE ROLLS BACKWARDS MANY TIMES. *JB

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ODI 10218702 · 31,503 mi

ACCELERATOR: SPEED CONTROL CAR LURCHED OUT OF CONTROL IN REVERSE AND FORWARD INTERMITTENTLY. *TR

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ODI 10220382

THERE IS A TRANSMISSION ISSUE WITH THE MOUNTAINEER OR SOMETHING THAT HAS TO DO WITH THE CAR CHANGING GEARS. MY CAR IS ONLY A WEEK OLD (2005) AND IT JERKS WHEN PLACED IN REVERSE. ONLY HAS 61,000 MILES. OTHER MOUNTAINEER OWNERS HAVE COMPLAINED OF HAVING THE SAME PROBLEM WITH THEIR TRANSMISSION SYSTEM. *TR

Look up ODI 10220382 at NHTSA ↗

Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Stalling or loss of power

10 mentions · 12.2% of complaints

Median mileage: 60,775 mi (10 usable records).

ODI 10181889 · 30,000 mi

TL* - THE CONTACT OWNS A 2005 MERCURY MOUNTAINEER. ON 11/20/06 THE CONTACT'S HEATER ON/OFF SWITCH WOULDN'T ALLOW HER TO TURN THE HEATER OFF. THE CONTACT HAD TO DRIVE WITH THE WINDOWS ROLLED DOWN. THE CONTACT ALSO ATTEMPTED TO TURN THE VEHICLE OFF AND RESTART AND THE FAILURE CONTINUED TO OCCUR. WHILE DRIVING ON 12/18/06 AT 35MPH THE ENGINE STALLED AND THE VEHICLE SHUT OFF. THE WARNING INDICATOR LIGHT READ CHECK ENGINE, LOW PRESSURE PRIOR TO THE FAILURE. THE FAILURE ALSO OCCURRED ON 1/19/07. EACH TIME THE FAILURE OCCURRED THE CONTACT WAS …

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ODI 10211539 · 12,327 mi

TL*THE CONTACT OWNS A 2005 MERCURY MOUNTAINEER. WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND THE ENGINE SHUT OFF. THIS HAS OCCURRED THREE TIMES SINCE 2006. THE FAILURE IS MOST COMMON WHILE DRIVING DOWN AN INCLINE AND WHEN THE CRUISE CONTROL WAS ACTIVATED. THE CHECK ENGINE LIGHT WAS ILLUMINATED AND THE POWER STEERING DOES NOT OPERATE NORMALLY. THE VEHICLE RESTARTED AFTER TEN TO FIFTEEN MINUTES. THE FAILURES OCCURRED ON DECEMBER 18, 2006, JANUARY 19, 2007, AND DECEMBER 4, 2007. ON EACH DATE, THE DEALER DIAGNOSED THE FAILURE FOR THIRTY DAY…

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ODI 10231347 · 34,177 mi

TL*THE CONTACT OWNS A 2005 MERCURY MOUNTAINEER. ON THE DAY THE VEHICLE WAS PURCHASED, THE CONTACT NOTICED FLUID LEAKING ONTO HER GARAGE FLOOR. SHE RETURNED TO THE DEALER AND WAS INFORMED THAT THE PINION SEAL NEEDED TO BE REPLACED, AND REPAIRS WERE MADE. WHILE TRAVELING 45 MPH, THE CONTACT ATTEMPTED TO SET THE CRUISE CONTROL AND THE VEHICLE SHUT OFF IN THE MIDDLE OF THE ROAD. SHE WAS ABLE TO PULL OVER TO THE SHOULDER AND RESTART THE VEHICLE TO DRIVE HOME. AFTER WORK ONE EVENING, SHE WAS UNABLE TO START THE VEHICLE. AFTER 20 MINUTES, HER FA…

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Steering assistance concerns

7 mentions · 8.5% of complaints

Median mileage: 76,775 mi (6 usable records).

ODI 10211539 · 12,327 mi

TL*THE CONTACT OWNS A 2005 MERCURY MOUNTAINEER. WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND THE ENGINE SHUT OFF. THIS HAS OCCURRED THREE TIMES SINCE 2006. THE FAILURE IS MOST COMMON WHILE DRIVING DOWN AN INCLINE AND WHEN THE CRUISE CONTROL WAS ACTIVATED. THE CHECK ENGINE LIGHT WAS ILLUMINATED AND THE POWER STEERING DOES NOT OPERATE NORMALLY. THE VEHICLE RESTARTED AFTER TEN TO FIFTEEN MINUTES. THE FAILURES OCCURRED ON DECEMBER 18, 2006, JANUARY 19, 2007, AND DECEMBER 4, 2007. ON EACH DATE, THE DEALER DIAGNOSED THE FAILURE FOR THIRTY DAY…

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ODI 10274542 · 35,000 mi

WITHOUT WARNING OF ANY KIND THE ENGINE QUITS UNDER 35 MPH, SOMETIMES WITH CRUISE CONTROL ON. AFTER CAR ROLLS TO A STOP, IT CAN RESTART RIGHT AWAY. LOSS OF POWER STEERING AND BRAKES. DEALER SAYS NO CODES TO BACK UP COMPLAINT. THIS HAS AS HAPPENED AT LEAST 3X SPREAD OVER 35,000 ODOMETER MILES. *TR

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ODI 10372452 · 48,549 mi

2005 MERCURY MOUNTAINEER CRUISE CONTROL EMERGENCY WHILE DRIVING MY WIFE'S 2005 MERCURY MOUNTAINEER AT APPROXIMATELY 50 MPH AND USING THE CRUISE CONTROL THE ENGINE SHUT OFF. (DANGEROUS AND SCARY) I IMMEDIATELY PLACED THE ENGINE IN NEUTRAL AND RESTARTED IT WITH NO TROUBLE. FORTUNATELY WE WERE ON A STRAIGHT ROAD. THE ENGINE SHUT DOWN APPEARED TO OCCUR BECAUSE THE CRUISE CONTROL DE-ACCELERATED THE ENGINE WHILE COASTING DOWN HILL (USING THE CRUISE CONTROL) TO BELOW 400 RPM'S. BELOW 400 RPM'S THE ENGINE STOPS. THE CAR SPEED, LENGTH OF THE DO…

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Warning lights and dashboard alerts

5 mentions · 6.1% of complaints

Median mileage: 90,000 mi (5 usable records).

ODI 10181889 · 30,000 mi

TL* - THE CONTACT OWNS A 2005 MERCURY MOUNTAINEER. ON 11/20/06 THE CONTACT'S HEATER ON/OFF SWITCH WOULDN'T ALLOW HER TO TURN THE HEATER OFF. THE CONTACT HAD TO DRIVE WITH THE WINDOWS ROLLED DOWN. THE CONTACT ALSO ATTEMPTED TO TURN THE VEHICLE OFF AND RESTART AND THE FAILURE CONTINUED TO OCCUR. WHILE DRIVING ON 12/18/06 AT 35MPH THE ENGINE STALLED AND THE VEHICLE SHUT OFF. THE WARNING INDICATOR LIGHT READ CHECK ENGINE, LOW PRESSURE PRIOR TO THE FAILURE. THE FAILURE ALSO OCCURRED ON 1/19/07. EACH TIME THE FAILURE OCCURRED THE CONTACT WAS …

Look up ODI 10181889 at NHTSA ↗

ODI 10211539 · 12,327 mi

TL*THE CONTACT OWNS A 2005 MERCURY MOUNTAINEER. WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND THE ENGINE SHUT OFF. THIS HAS OCCURRED THREE TIMES SINCE 2006. THE FAILURE IS MOST COMMON WHILE DRIVING DOWN AN INCLINE AND WHEN THE CRUISE CONTROL WAS ACTIVATED. THE CHECK ENGINE LIGHT WAS ILLUMINATED AND THE POWER STEERING DOES NOT OPERATE NORMALLY. THE VEHICLE RESTARTED AFTER TEN TO FIFTEEN MINUTES. THE FAILURES OCCURRED ON DECEMBER 18, 2006, JANUARY 19, 2007, AND DECEMBER 4, 2007. ON EACH DATE, THE DEALER DIAGNOSED THE FAILURE FOR THIRTY DAY…

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ODI 10649043 · 141,000 mi

AS I WAS DRIVING THE VEHICLE JUST DIED; ALL THE WARNING LIGHTS CAME ON AND AS I WAS LOSING SPEED I PULLED OVER TO CURB THE BEST I COULD. RESTARTED CAR AND IT SEEMED TO RUN FINE BUT HAPPENED AGAIN 20 MINUTES LATER. THIS HAS ALSO HAPPENED 2 OTHER TIMES WITHIN THE LAST 10,000 MILES OF DRIVING. *TR

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Brake response concerns

3 mentions · 3.7% of complaints

Median mileage: 56,500 mi (2 usable records).

ODI 10123782

2005 - MERCURY MOUNTAINEER. THIS VEHICLE HAS WHAT I BELIEVE IS A BRAKING DESIGN FLAW. I HAVE BEE COMPLAINING ABOUT THIS BRAKE IN THIS VEHICLE FORM DAY ONE AS WE FIRST THOUGHT THAT THE BRAKE ROTORS HAD TIRE DRESSING ON THEM. THIS WAS NOT THE CASE. IT NOW APPEARS THAT THE BRAKE PEDAL IS DESIGNED FOR THE SHORTER PERSONS, AROUND 5 FT, 2 IN. THE BRAKE PEDAL WITH A PERSON OF THIS SIZE WOULD SIMPLY PUSH THE BRAKE PEDAL ALMOST STRAIGHT DOWN DOWNWARD TOWARDS THE GROUND. A PERSON OVER 6 FT LIKE MYSELF (6 FT, 6IN), CANNOT PUSH THIS BRAKE PEDAL D…

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ODI 10194914 · 23,000 mi

TL*THE CONTACT OWNS A 2005 MERCURY MOUNTAINEER. WHILE PULLING INTO A PARKING SPOT AT 5 MPH, THE VEHICLE AUTOMATICALLY ACCELERATED TO AN UNKNOWN SPEED. THE CONTACT WAS DEPRESSING THE BRAKE PEDAL AT THE TIME OF FAILURE. THE VIN AND ENGINE SIZE WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 23,000.

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ODI 10458053 · 90,000 mi

BRAKE PEDAL WENT TO FLOOR, THEN LIFTED PEDAL, THEN I HAD BRAKES, I SHOULDN'T HAVE TO PUMP MY BRAKES TO STOP MY VEHICLE, SERVICE CENTER REPLACED FRONT ROTORS, PADS, AND REAR ROTORS AND PADS, BLEED THE SYSTEM, THIS LASTED ALL BUT 3 DAYS AND IT HAPPENED AGAIN, WHAT GIVES WITH FORD, MERCURY BRAKE ISSUES......? *TR

Look up ODI 10458053 at NHTSA ↗

Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Battery drain and no-start mentions

1 mentions · 1.2% of complaints

Median mileage: 73,000 mi (1 usable records).

ODI 10343823 · 73,000 mi

MY MOUNTAINEER STALLS WITHOUT WARNING WHILE GOING ABOUT 35 MPH BUT AFTER A FEW MINUTES CAN RESTART. IT HAS DONE THIS 4 TIMES OVER THE LAST 3 OR SO MONTHS. IN ADDITION TWICE IT WOULD NOT START (IT HAD BEEN ABOUT 30 MINUTES SINCE I DROVE IT) AND IT HAD TO BE JUMPED. I REPLACED THE BATTERY THINKING THAT WAS THE PROBLEM BUT IT PERSISTS. I BROUGHT IT TO A REGULAR GARAGE ONCE, WHO KEPT IT FOR A DAY AND FOUND NOTHING WRONG. I THEN BROUGHT IT TO A MERCURY DEALER WHO KEPT IT FOR 2 DAYS BUT FOUND NO CODES OR PROBLEMS. IT JUST STALLED AGAIN TWO NIGHTS AGO…

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Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b