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U.S. public vehicle records

2007 Mercury MOUNTAINEER problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

81 owner complaints analyzed

0 distinct recall campaigns

75,000 mi median reported failure mileage

Scope: 2007 model year. Data updated: . 67 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Seats is the most frequently named component, appearing in 24 of 81 complaints (29.6%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Transmission and shifting2125.9%
Braking behavior1417.3%
Electrical and battery issues33.7%
Steering behavior33.7%
Fuel system concerns22.5%
Engine operation11.2%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Seats
24
Power Train
21
Electrical System
16
Vehicle Speed Control
7
Unknown Or Other
6
Engine
5
Power Train:Automatic Transmission
4
Steering
4
Component breakdown data
CategoryCount
Seats24
Power Train21
Electrical System16
Vehicle Speed Control7
Unknown Or Other6
Engine5
Power Train:Automatic Transmission4
Steering4

Seats: 24; Power Train: 21; Electrical System: 16; Vehicle Speed Control: 7; Unknown Or Other: 6; Engine: 5; Power Train:Automatic Transmission: 4; Steering: 4

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
10
25,000 to 49,999
9
50,000 to 74,999
14
75,000 to 99,999
12
100,000 to 149,999
16
150,000 and above
6
Reported problems by failure mileage data
CategoryCount
Under 25,00010
25,000 to 49,9999
50,000 to 74,99914
75,000 to 99,99912
100,000 to 149,99916
150,000 and above6

Under 25,000: 10; 25,000 to 49,999: 9; 50,000 to 74,999: 14; 75,000 to 99,999: 12; 100,000 to 149,999: 16; 150,000 and above: 6

100,000 to 149,999 miles has the most reports with usable mileage (16). 14 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2007
4
2008
3
2009
4
2010
2
2011
6
2012
9
2013
9
2014
12
2015
5
2016
4
2017
4
2018
7
2019
5
2021
1
2022
1
2023
2
2024
1
2025
2
Complaints over time data
CategoryCount
20074
20083
20094
20102
20116
20129
20139
201412
20155
20164
20174
20187
20195
20211
20221
20232
20241
20252

2007: 4; 2008: 3; 2009: 4; 2010: 2; 2011: 6; 2012: 9; 2013: 9; 2014: 12; 2015: 5; 2016: 4; 2017: 4; 2018: 7; 2019: 5; 2021: 1; 2022: 1; 2023: 2; 2024: 1; 2025: 2

Pattern summary

Seats leads the component reports. Transmission and shifting appears in 21 complaint narratives. Braking behavior appears in 14 complaint narratives. Electrical and battery issues appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10206491 · 2007-10-22 (October 22, 2007)

TL*THE CONTACT OWNS A 2007 MERCURY MOUNTAINEER. THE TRANSMISSION MADE NOISES WHEN DOWNSHIFTING AT 15 MPH OR WHEN STARTING THE VEHICLE. THE DEALER REPROGRAMMED THE VEHICLE. THE CONTACT TOOK THE VEHICLE HOME, BUT THE FAILURE WORSENED. THE TRANSMISSION CONTINUED TO SLIP. SHE RETURNED TO THE DEALER AND LEFT THE VEHICLE THERE FOR A FEW DAYS. A NEW COMPUTER PART WAS PLACED IN THE VEHICLE, BUT THE FAILURE STILL PERSISTS. THERE IS NO REPAIR FOR THE FAILURE. THE FAILURE MILEAGE WAS 9,000 AND CURRENT MILEAGE WAS 9,500.

Owner-reported narrative. 9,000 miles reported. Look up ODI 10206491 at NHTSA ↗

Owner report 10208534 · 2007-11-09 (November 9, 2007)

TRANSMISSION JUKES AHEAD WHILE TRAVELING ON LONG DISTANCES AND SHORT. WHEN I LET OFF OF BRAKE PEDAL IT LOUNGES FORWARD. IT HAS GOTTEN WORSE IN 2MONTHS TIME. I BROUGHT IT TO THE DEALER WHICH IN TURN TOLD ME I MUST WAIT FOR A RECALL PER FORD MOTOR CO. I FEEL THIS IS NONSENSE BEING THIS MATTER IS GETTING WORSE!!! WHAT, I HAVE TO WAIT FOR MY VEHICLE TO DIE BEFORE I CAN GET SOMETHING DONE ABOUT IT?!!! BULLCRAP! THANKS TERESA *TR

Owner-reported narrative. 7,800 miles reported. Look up ODI 10208534 at NHTSA ↗

Owner report 10243206 · 2008-09-23 (September 23, 2008)

WHEN MAKING A SUDDEN STOP, THE BRAKE PEDAL GOES TO THE FLOOR WHILE MAINTAINING PRESSURE ON THE BRAKE PEDAL. WHEN HOLDING VEHICLE ON A STEEP INCLINE (STOPPED), THE PEDAL GOES TO THE FLOOR. HAD IT BACK TO FORD DEALERS AND WAS TOLD THIS IS A NORMAL CONDITION FOR EXPLORERS AND MOUNTAINEERS EVEN THOUGH SERVICE MANAGERS AND THE MECHANICS HAVE TOLD ME THERE WAS A PROBLEM WHEN THEY INITIALLY CHECKED THE BRAKES. I HAVE STARTED THE PAPERWORK FOR THE NYS LEMON LAW PROCEDURE. I HAVE PUT THE FIRST COMPLAINT OF THIS IN THE APPROX. ACCIDENT DATE BOX. THIS HAP…

Owner-reported narrative. 14 miles reported. Look up ODI 10243206 at NHTSA ↗

Owner report 10548767 · 2013-10-21 (October 21, 2013)

APPARENTLY THERE HAVE BEEN A LOT OF ISSUES WITH THE THERMOSTAT HOUSING LEAKING FLUID INTO THE ELECTRICAL SYSTEM CAUSING IT TO SHORT OUT. I WAS DRIVING, WENT TO TAKE OFF IN RUSH HOUR TRAFFIC AND THEY VEHICLE WOULDN'T GO BECAUSE THE LEAK AND RUINED A PART OF THE ELECTRICAL SYSTEM AND THE GEARS WOULD SHIFT. IT WAS ALMOST LIKE THE TRANSMISSION HAD GONE OUT. I HAVE READ SEVERAL ACCOUNTS WHERE THIS HAS HAPPENED TO TONS OF <09 MOUNTAINEERS AND EXPLORERS. TSB 09-22-15 CAME OUT ABOUT THIS ISSUE. I WAS DRIVING WITH MY INFANT DAUGHTER AND WE COULD HA…

Owner-reported narrative. 145,000 miles reported. Look up ODI 10548767 at NHTSA ↗

Owner report 11043298 · 2017-11-04 (November 4, 2017)

MY 2007 MERCURY MOUNTAINEER NEVER HAD ANY PROBLEMS UNTIL RECENTLY, THOUGHT IT WAS THE TRANSMISSION BECAUSE OF THE WAY IT DROVE. TOOK IT TO THE MECHANIC AND GOT TRANSMISSION FLUID PUT IN BUT THE PROBLEMS REMAINED THE SAME AND WAS TOLD THE TRANSMISSION WAS FINE. MY THERMOSTAT HOUSING UNIT WAS LEAKING (THIS IS VERY COMMON WITH THESE CARS AND VERY DANGEROUS, NEEDS IMMEDIATE ATTENTION!) AND HAD CAUSED VERY EXPENSIVE WIRING ISSUES. ALMOST ACTS EXACTLY LIKE THE TRANSMISSION IS GOING OUT - RPM'S ARE WAY TOO HIGH, THE VEHICLE WOULD NOT ACCELERATE IN THE…

Owner-reported narrative. 130,000 miles reported. Look up ODI 11043298 at NHTSA ↗

Owner report 10398150 · 2011-04-28 (April 28, 2011)

TL*THE CONTACT OWNS A 2007 MERCURY MOUNTAINEER. THE DEALER INFORMED THE CONTACT THE RADIATOR NEEDED TO REPLACED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WILL REPAIR THE FAILURE AT THE CONTACTS EXPENSE. THE DEALER INFORMED HER THERE WAS NO RECALLS OR WARRANTY ON THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 61,000. UPDATED 06/03/11 *BF THE CONSUMER STATED ONE MONTH LATER, THE POWER STEERING PUMP HAD TO BE REPLACED. UPDATED 07/08/11

Owner-reported narrative. 61,000 miles reported. Look up ODI 10398150 at NHTSA ↗

Owner report 10472722 · 2012-08-28 (August 28, 2012)

I WAS DRIVING ON THE HIGHWAY AND NOTICED THAT MY STEERING WAS NOT WORKING WELL. MY ENGINE WAS OVERHEATING AND EVENTUALLY SHUT OFF. I HAD TO PULL OVER ON THE SIDE OF THE HIGHWAY. WHEN I GOT SOMEONE TO LOOK AT THE CAR, WE REALIZED IT HAD NO COOLANT. WE FILLED UP THE COOLANT AND EVERYTHING SEEMED FINE. ABOUT A MONTH LATER I NOTICED THAT THE ENGINE WAS MAKING THE SAME NOISE AS IT HAD BEFORE AS IF IT WERE WORKING TOO HARD. I CHECKED THE COOLANT AND IT WAS COMPLETELY EMPTY AGAIN. I HAVE A FRIEND WHO ALSO OWNS THE MM AND HAD THE SAME PROBLEM. THE REPA…

Owner-reported narrative. 60,000 miles reported. Look up ODI 10472722 at NHTSA ↗

Owner report 10617059 · 2014-07-29 (July 29, 2014)

FIRST OFF WHEN I BOUGHT THE VEHICLE THE REAR WIPER DOES NOT WORK. SECONDLY WHEN YOU PUT THE VEHICLE IN REVERSE IT JOLTS BEFORE GOING INTO REVERSE. FINALLY IT ONLY LET'S YOU PUT SO MUCH OF FUEL INTO THE GAS TANK AT A TIME BEFORE STOPPING THE FUEL FLOW INTO THE GAS TANK. *JS

Owner-reported narrative. 170,000 miles reported. Look up ODI 10617059 at NHTSA ↗

Owner report 11479984 · 2022-08-18 (August 18, 2022)

I was driving on the expressway and my truck just shut off. The car panel Illuminati to a check engine light and a wrench. I had to put on my caution light and make it to the shoulder. That was scary. I sat for 10 minutes before it started back up. I've taken it to the dealership and all they did was guess what the problem could be. They said it might be the fuel pump or something electric or the computer. That's not doing me any good, because I'm still having this problem.

Owner-reported narrative. Look up ODI 11479984 at NHTSA ↗

Owner report 10576197 · 2014-04-01 (April 1, 2014)

TL* THE CONTACT OWNS A 2007 MERCURY MOUNTAINEER. THE CONTACT STATED WHILE DRIVING 40 MPH THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE ENGINE OVERHEATED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000. THE VIN WAS UNAVAILABLE.

Owner-reported narrative. 90,000 miles reported. Look up ODI 10576197 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

81 unique complaints in this selection. Analysis snapshot: 2026-09-30.

82.7%Usable mileage67 / 81 records
100.0%Valid incident date81 / 81 records
100.0%Valid filing date81 / 81 records
100.0%Ordered incident and filing dates81 / 81 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component199619971998199920002001200220032004200520062007200820092010
Power Train:Automatic Transmission
00.0%

No examples available for this selection.

41.2%
ODI 10097121 · 85,000 mi

WHILE DRIVING, THE TRANSMISSION SLIPPED. THE RPM STARTED RACING AT A HIGH RATE. THE CONSUMER RESTARTED THE VEHICLE. PLEASE PROVIDE MORE INFORMATION. *JB

Look up ODI 10097121 at NHTSA ↗

31.3%
ODI 10025095 · 33,568 mi

1998 MERCURY MOUNTAINEER TRANSMISSION REPAIRS. *MR THERE WAS NO THIRD GEAR AND THE TRANSMISSION HAD TO BE REPLACED. ENGINE LIGHT STAYED ON AND THE EGR SENSOR HAD TO BE REPLACED. *TT *JB

Look up ODI 10025095 at NHTSA ↗

10.7%
ODI 10137734

1999 MERCURY MOUNTAINEER DEVELOPED PROBLEMS WITH THE WINDSHIELD WIPERS, TIRES, DRIVER'S SIDE MIRROR, LINKAGE ON THE TRANSMISSION, CHECK ENGINE LIGHT AND THE AIRBAG LIGHT.*MR

Look up ODI 10137734 at NHTSA ↗

129.8%
ODI 10010232 · 50,500 mi

2000 MERCURY MOUNTAINEER DIAGNOSED WITH TRANSMISSION FAILURE - SLIPPING BETWEEN 2ND & 3RD GEARS. VEHICLE ONLY HAS 50000 MILES.*JB

Look up ODI 10010232 at NHTSA ↗

14.5%
ODI 10042066 · 500 mi

PROBLEMS WITH RADIO, PAINT AND REAR WINDSHIELD WIPER.*MR THERE WAS A LOUD GRINDING NOISE COMING FROM THE FRONT OF THE VEHICLE AS WELL AS THE ENGINE AREA, WHEN THE NOISE STOPPED, A CLOUD OF BLACK EMITTED FROM THE VEHICLE. *TS THE DEALER STATED IT WAS NORMAL, BECAUSE THE ALL WHEEL DRIVE HAD ACTIVATED FOR THE FIRST TIME. THE WEATHER STRIPPING AROUND THE WINDSHIELD WAS REPLACED AND THERE WAS A PROBLEM WITH THE POWER TRAIN. *JB

Look up ODI 10042066 at NHTSA ↗

8923.9%
ODI 10022342 · 883 mi

THE VEHICLE TRANSMISSION SLIPPED, JUMPED AND MADE CLUNKING NOISES. THE STEERING COLUMN LOCKED UP. THE REAR HATCH FELL ONTO THE CONSUMERS HEAD WHICH RESULTED IN RETINAL DETACHMENT AND BALANCE TROUBLE. *MR *PH *AK *NLM PE04045.PCO

Look up ODI 10022342 at NHTSA ↗

1912.5%
ODI 10068396 · 30,000 mi

I BEGAN HAVING PROBLEMS WITH MY TRANSMISSION SHIFTING HARD INTO GEAR. AS SPEED INCREASED IT WOULD JERK INOT THE NEXT GEAR. I WENT TO THE FORD/MERCURY DEALERSHIP IN MONTGOMERY, AL. IN NOV 03.THEY TOLD ME IT NEEDED A COMPUTER UPGRADE THAT WAS DIFFERENT FROM WHAT WAS ON MY CAR. AT THE TIME THE CAR WAS STILL UNDER WARRANTY. THE JERKING STOPPED TEMPORARYILY. I BEGAN TO NOTICE IT AGAIN. WELL NOW THE WARRANTY IS GONE, I DID NOT PURCHASE AN EXTENDED WARRANTY, THE TRUCK IS 13 MONTHS OLD AND MY SHIFT SOLENOID IS GONE. PER 2 ESTIMATES IT WILL BE COSTLY.…

Look up ODI 10068396 at NHTSA ↗

3617.1%
ODI 10086236 · 5,000 mi

WHILE DRIVING AT 35 MPH AND ABOVE EXPERIENCED NOISE IN TRANSMISSION CHAIN. RETURNED TO DEALER AND THEY ARE ORDERING A GEAR FOR THE RWEAR END. AM AWAITING APPROX A WEEK FOR DELIVERY TO SCHEDULE THE REPLACEMENT OF THE GEAR.*AK

Look up ODI 10086236 at NHTSA ↗

1113.4%
ODI 10150251 · 100 mi

HAD WARPED ROTORS WITHIN FIRST 2,000 MILES. FORD WOULD ONLY GROUND ROTORS BUT DEALER REPLACED THEM AT NO CHARGE. I HAVE ALSO EXPERIENCED A LOUD, THUMPING NOISE WHEN I AM MAKING A SHARP TURN TO LEFT OR RIGHT AT A VERY LOW SPEED. ALSO, OFTEN WHEN PUTTING CAR IN REVERSE MANY TIMES THERE IS A LARGE THUMP AND VEHICLE APPEARS TO SHIFT HARD. FINALLY, WHEN STOPPED ON A STEEP HILL, AFTER REMOVING FOOT FROM BRAKE, VEHICLE ROLLS BACKWARDS MANY TIMES. *JB

Look up ODI 10150251 at NHTSA ↗

2319.7%
ODI 10191507

VEHICLE WOULD NOT SHIFT GEARS. 4 RPMS AT 25 MPH. VEHICLE SLOWED. PULLED OVER AND FRONT BRAKES WERE ON FIRE. *AK

Look up ODI 10191507 at NHTSA ↗

44.9%
ODI 10206491 · 9,000 mi

TL*THE CONTACT OWNS A 2007 MERCURY MOUNTAINEER. THE TRANSMISSION MADE NOISES WHEN DOWNSHIFTING AT 15 MPH OR WHEN STARTING THE VEHICLE. THE DEALER REPROGRAMMED THE VEHICLE. THE CONTACT TOOK THE VEHICLE HOME, BUT THE FAILURE WORSENED. THE TRANSMISSION CONTINUED TO SLIP. SHE RETURNED TO THE DEALER AND LEFT THE VEHICLE THERE FOR A FEW DAYS. A NEW COMPUTER PART WAS PLACED IN THE VEHICLE, BUT THE FAILURE STILL PERSISTS. THERE IS NO REPAIR FOR THE FAILURE. THE FAILURE MILEAGE WAS 9,000 AND CURRENT MILEAGE WAS 9,500.

Look up ODI 10206491 at NHTSA ↗

22.1%
ODI 10308801 · 38,319 mi

MY FORD MOUNTAINEER 2008 TRANSMISSION IS ERRATIC AND THE TRACTION CONTROL LIGHT COMES ON WHEN THE SLIPPING IS TAKING PLACE. BRAKING IS ALSO ERRATIC AS I FEEL A BUMPING WHILE BRAKING TO A STOP. IT IS VERY DANGEROUS AS IT FEELS LIKE TO TRANSMISSION AND BRAKE/TRACTION CONTROL SYSTEM IS ABOUT TO GO. I CALLED FORD AND THEY HAVE KNOW OF THE PROBLEM SINCE 2006 AS THE TRANSMISSION USED (6R60) CONTINUALLY NEEDS SOFTWARE UPDATES. ACCORDING TO THE DEALER, MOST ALL OF THESE VEHICLES WITH THIS TRANSMISSION EVENTUALLY HAVE THE PROBLEM BUT VERY RARELY W…

Look up ODI 10308801 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Tires
133.3%
ODI 728356

MY WIFE PURCHASED A 1996 MERCURY MOUNTAINEER IN HAWAII IN FEBRUARY 1998. THE VEHICLE CAME EQUIPPED WITH WILDERNESS AT TIRES (VNHL IPY 336 235/75 R15). IN DECEMBER 1999, TREAD ON ONE OF THE NEW TIRES SEPARATED WHEN THE VEHICLE HAD 25,005 MILES ON IT WHILE DRIVING IN HAWAII AT A SPEED OF ABOUT 55 MPH. WE WENT TO A FIRESTONE DEALER IN WAIPAHU, HI AND WERE TOLD WE HAD TO BUY A NEW TIRE ($39.97 ) THAT WOULD BE PRORATED BASED UPON THE REMAINING TREAD. THE LOW COST FOR THE NEW TIRE REFLECTED THE LACK OF TREAD WEAR ON THE BAD TIE. UNFORTUNATELY, …

Look up ODI 728356 at NHTSA ↗

6218.9%
ODI 538278

TIRES ARE VIBRATING AND CUPPING.

Look up ODI 538278 at NHTSA ↗

4719.9%
ODI 10073076 · 56,400 mi

MY WIFE WAS DRIVING BACK TO WORK AT LUNCH, CLEAR DAY, UNLIMITED VISIBILITY, CLEAR ROAD CONDITIONS, WHEN THE DRIVER SIDE REAR TIRE SIDEWALL BLEW OUT. FORTUNATELY, NO ONE WAS HURT. THE TIRE WAS PUT ON THE VECHICLE BY THE FORD DEALERSHIP DURING THE FIRESTONE RECALL. A PASSERBY HELPED MY WIFE CHANGE THE TIRE. THIS IS A GOODYEAR WRANGLER RTS, P235/75/15.*AK

Look up ODI 10073076 at NHTSA ↗

2919.2%
ODI 10034449 · 38,000 mi

WHILE DRIVING AT 75 MPH HIGH SPEED, THE RIGHT TIRE EXPERIENCED A BLOW OUT. *MR. THE CONSUMER STATED THE TIRES WERE REPLACEMENT TIRES. *JB

Look up ODI 10034449 at NHTSA ↗

1512.2%
ODI 10261981 · 30,000 mi

TL*THE CONTACT OWNS A 2000 MERCURY MOUNTAINEER. THE VEHICLE HAS GOODYEAR WRANGLER RTS TIRES, SIZE P/235/75/R15. THE CONTACT NOTICED THAT THE FRONT PASSENGER SIDE TIRE WOULD SPONTANEOUSLY LOSE TIRE PRESSURE. HE TOOK THE TIRES TO A TIRE REPAIR SHOP AND A TECHNICIAN STATED THAT THE INNER SIDEWALL WAS SEPARATING ON ALL FOUR TIRES. HE CONCLUDED THAT THE TIRES NEEDED TO BE REPLACED. ALL OF THE TIRES WERE REPLACED AND THE CONTACT STILL HAS POSSESSION OF THE OLD ONES. THE VEHICLE FAILURE MILEAGE WAS 30,000. THE TIRE FAILURE MILEAGE WAS 13,140.

Look up ODI 10261981 at NHTSA ↗

00.0%

No examples available for this selection.

61.6%
ODI 10076068 · 33,000 mi

WHILE DRIVING 65 MPH, THE FRONT PASSENGER SIDE TIRE BLEW OUT. THE CONSUMER MANAGED TO PULL OVER TO CHANGE TIRE. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. THE CAUSE WAS NOT DETERMINED. PLEASE PROVIDE MORE INFORMATION. GOODYEAR#P24570R16 PLEASE PROVIDE THE DOT NUMBER AND MODEL NAME OF TIRE.*AK

Look up ODI 10076068 at NHTSA ↗

00.0%

No examples available for this selection.

10.5%
ODI 10408434 · 70,000 mi

I HAVE A USED 2004 MERCURY MOUNTAINEER I PURCHASED IN 12/2008 IT HAD 53,000 MILES. I HAVE DONE ALL OF THE REQUIRED MAINTENANCE OIL CHANGES,BRAKE PADS,FLUID CHANGES, AND 60,000-MILE SERVICE PACKAGE. I HAVE NOTHING BUT PROBLEMS WITH THE VEHICLE. THE FAILURES I HAVE ARE AS FOLLOWS: 1. FRONT/REAR BRAKE PADS,FRONT/REAR ROTORS,SPARK PLUGS,-DEFECTED PARTS 2. BATTERY 3. TIRES-CONSTANT FLATS 4. LUG TORQUE-DRIVER FRONT/REAR 5. HOOD SHOCKS,TIRE PRESSURE SENSOR LIGHT 6. TRANSMISSION FLUID LEAK/ FRONT PUMP SEAL LEAK 7. NOISE AT HARMONIC BALANCE…

Look up ODI 10408434 at NHTSA ↗

11.2%
ODI 11185090

TL* THE CONTACT OWNS A 2005 MERCURY MOUNTAINEER EQUIPPED WITH FOUR COOPER DISCOVERER H/T TIRES, SIZE: 245/65R17. THE CONTACT STATED THAT ALL FOUR TIRES RUMBLED AND RODE ROUGHLY INSTEAD OF PROVIDING A SMOOTH, STABLE RIDE WHILE DRIVING AT ANY SPEED. THE VEHICLE WAS TAKEN TO A TIRE FACILITY MORE THAN FIVE TIMES, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS CONTACTED, BUT HAD NOT REQUESTED THAT THE TIRES BE SENT TO THEM FOR TESTING. THE CONTACT WAITED OVER TWO YEARS FOR A RESPONSE FROM THE MANUFACTURER AND DECIDED TO R…

Look up ODI 11185090 at NHTSA ↗

21.7%
ODI 10261033

TWO COMPLAINTS. 1) TRANSMISSION DOWNSHIFTS HARD WHEN SLOWING, SUCH AS FOR A STOP SIGN. MERCURY SAYS IT IS A SOFTWARE PROBLEM. THEY ARE AWARE OF THE PROBLEM BUT WON'T FIX IT UNDER THE EXTENDED WARRANTY. MY VEHICLE HAS 37,700 MILES. 2) EXTREME WIRE WEAR. IT CAME WITH MICHLIN TIRES AND I HAVE GOTTEN FAR LESS THAN 20,000 MILES OUT OF THEM. I AM NOW REPLACING WITH BRIDGESTONE. I DON'T KNOW IF IT IS THE TIRE OR SOMETHING DEFECTIVE WITH THE VEHICLE. THE DEALERSHIP LIED TO ME WHEN I TOOK IT IN FOR THEM TO CHECK. THE MICHLINS ARE WEARING IN THE…

Look up ODI 10261033 at NHTSA ↗

11.2%
ODI 10648662

PURCHASE 4 NEW TIRES MARCH 9, 2013 FROM OUR LOCAL MR. TIRE IN MARION OHIO. THEY STARTED GOING BAD THIS SUMMER. WENT TO MANAGER AND WAS TOLD YOU NEVER HAD THEN ROTATED AS TOLD. WE DID GO AFTER 6 MONTHS OF PURCHASE AND TOLD TO COME BACK NEXT DAY SINCE THEY WERE TOO BUSY THAT DAY. THEY WERE NOT NICE AND I CALLED TIRE COMPANY GITI TIRE AND WAS TOLD TO HAVE THE STORE CALL THEM WHICH MR. TIRE NEVER DID, MANY LIFE EVENTS HAVE HAPPENED SINCE THEN AND NEVER WENT BACK. THE TWO BACK TIRES NOW HAVE SHARP METAL COMING THRU AS FOUND BY MY SON WHEN I ALM…

Look up ODI 10648662 at NHTSA ↗

11.0%
ODI 10618991

**I FIRST NOTICED MY TIRE PRESSURE LIGHT CAME ON UPON PURCHASING MY VEHICLE. THE DEALER SAID THAT THE AIR MAY HAVE BEEN LOW AND COULD FLUCTUATE WITH THE WEIGHT IN THE VEHICLE. HE FILLED THE TIRE THAT APPEARED TO HAVE BEEN LOW AND IT TURNED OFF MOMENTARILY. A FEW DAYS LATER IT HAPPENED AGAIN AND I WOULD ADD AIR WHICH ALLEVIATED AGAIN IN THE SAME TIRE, BUT FOR A FEW HOURS LATER IT CAME ON AGAIN WHICH I FOUND OUT ENDED UP BEING AN ISSUE WITH ALL 4 OF THE TIRES. AFTER SEVERAL ATTEMPTS OF FILLING AND REFILLING OVER A PERIOD OF TIME AND USING "A FILL…

Look up ODI 10618991 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Tires:Tread/Belt
133.3%
ODI 735972

I HAD TIRE BLOWOUT WHILE DRIVING AT APROX.55-60 MPH. VEHICLE VEERED FROM THE ROAD . TIRE SHOWS SIGNS OF TREAD SEPARATION IN AN AREA ABOUT 8 INCHES LONG THAT RUNS ALONG THE SIDEWALL AND RAPS ABOUT 1/3 OF THE WAY ACROSS THE TIRE. THE TIRE WAS A RIGHT REAR WILDERNESS AT. *AK (DOT NUMBER: W2HL TIRESIZE: P235 75 15)

Look up ODI 735972 at NHTSA ↗

7422.6%
ODI 10177484

1997 MOUNTAINEER FIRESTONE TIRE SEPARATED WHILE DRIVING. *TS THE CONSUMER WAS INFORMED THAT HE WOULD BE REIMBURSED FOR THE TIRES THAT HE REPLACED. *JB

Look up ODI 10177484 at NHTSA ↗

4418.6%
ODI 554148

FIRESTONE WILDERNESS TIRE(P235 75 R15) EXPERIENCED TREAD SEPARATION, ALL TIRES EXCEPT 1 WERE INCLUDED IN RECALL 00T0050, CONSUMER REQUESTS REIMBURSEMENT FOR THE TIRE THAT IS NOT INCLUDED IN RECALL. *SLC

Look up ODI 554148 at NHTSA ↗

1711.3%
ODI 10040028 · 88,000 mi

WHILE DRIVING AT 65 MPH, THE REAR DRIVER SIDE TIRE TREAD SEPARATED, WHICH CAUSED THE VEHICLE TO SPIN OUT OF CONTROL. *AK THE TIRE REMAINED FULLY INFLATED WHEN THE TREAD SEPARATED. *SC *JB

Look up ODI 10040028 at NHTSA ↗

64.9%
ODI 10018505 · 37,879 mi

THE TREADS ARE COMING APART. *NLM

Look up ODI 10018505 at NHTSA ↗

14.5%
ODI 10196810 · 107,000 mi

TL*THE CONTACT OWNS A 2001 MERCURY MOUNTAINEER. THE VEHICLE HAS COOPER DISCOVERER H/T, SIZE P235/75/R15 TIRES. THE CORRECT TIRE SIZE WAS UNAVAILABLE IN THE DROP DOWN MENU AT THE TIME OF THIS COMPLAINT. WHILE DRIVING 70 MPH, THE TREAD SEPARATED ON THE PASSENGER SIDE FRONT TIRE. THE TIRES WERE INSPECTED AND FOUND TO HAVE DIMPLES ON THE SIDEWALLS AT ONLY 33,000 MILES. THE CONTACT STATED THAT THE TREAD EXPLODED OFF THE TIRE AND HE LOST CONTROL OF THE VEHICLE. THE PLACE WHERE THE TIRES WERE PURCHASED STATED THAT THEY HAVE SOLD HUNDREDS OF THES…

Look up ODI 10196810 at NHTSA ↗

10.3%
ODI 10735494 · 90,000 mi

TL* THE CONTACT OWNS A 2002 MERCURY MOUNTAINEER EQUIPPED WITH BF GOODRICH TIRES 105S RUGGED TRAIL T/A TIRES, SIZE: P245/65R17. THE CONTACT NOTICED EXCESSIVE CRACKING AROUND THE TREAD FOR ALL FOUR TIRES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS CONFIRMED THAT THE TIRES NEEDED TO BE REPLACED. THE TIRES WERE NOT REPLACED. THE TIRES WERE NOT ORIGINAL EQUIPMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE TIRE FAILURE MILEAGE WAS 10,000 AND THE VEHICLE FAILURE MILEAGE WAS 90,000.

Look up ODI 10735494 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Vehicle Speed Control
133.3%
ODI 855301

WHILE DRIVING 40 MPH THROTTLE REMAINS OPEN, CAUSING UNATTTENDED ACCELERATION. CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK

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3611.0%
ODI 10022336

THE VEHICLE EXPERIENCED UNEXPECTED ACCELERATION. THE ONLY WAY TO STOP THE VEHICLE WAS TO SHIFT INTO NEUTRAL OR PARK. VEHICLE WAS TAKEN TO THE DEALER. DEALER COULD NOT DETERMINE THE CAUSE OF THE PROBLEM. THIS HAS OCCURRED FIVE TIMES. *AK

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177.2%
ODI 10029148 · 29,500 mi

ELECTRONIC CONTROLS OPERATED BY THE GENERIC CONTROL MODULE (WIPERS, REAR DEFROSTER, POWER WINDOWS ETC.) HAVE LOCKED UP. THROTTLE STICKS AFTER FULL STOP AND USE OF CRUISE CONTROL AND NEEDS EXCESSIVE FORCE TO MOVE FORWARD. EXISTING RECALLS SHOULD COVER THESE REPAIRS, AS WELL AS TWO OTHER RECALLS FOR THE CORROSIVE HOOD LATCH, AND SPEED CONTROL WHERE THE THROTTLE COULD ICE UP IN PROLONGED COLD WEATHER. I WENT IN ARMED WITH DOCUMENTATION AND THE RECALL INFORMATION FROM THE WEBSITE BUT THE SAYVILLE FORD DEALERSHIP IN SAYVILLE, NY, REFUSED TO SERVI…

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53.3%
ODI 10212969

TL*THE CONTACT OWNS A 1999 MERCURY MOUNTAINEER. HE RECEIVED RECALL NOTICE 05S28 IN SEPTEMBER OF 2006. THE PARTS ARE NOT AVAILABLE. THE VEHICLE SPEED CONTROL IS NOT DISCONNECTED. THE CURRENT MILEAGE WAS 77000. THERE ARE NO FAILURES AT THIS TIME. THE VIN IS NOT AVAILABLE.

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2117.1%
ODI 10031962 · 24,000 mi

THROTTLE BODY WAS COVERED WITH CARBON THAT CAUSED THE ACCELERATOR TO STICK WHILE DRIVING.*AK THIS CONDITION ALSO CAUSED THE VEHICLE TO SURGE FORWARD OR BACKWARDS WHEN ADDITIONAL PRESSURE WAS APPLIED TO THE ACCELERATOR PEDAL TO RELEASE THE STUCK PEDAL. CLEANING OF THE THROTTLE BODY SEEMED TO REMEDY THE PROBLEM. *TS *NLM

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14.5%
ODI 10219401

THIS IS NOT A SAFETY COMPLAINT BUT RATHER ABOUT SERVICE RECEIVED ON RECALL OF SPEED CONTROL DEACTIVATION SWITCH FOR A 2001 MOUNTAINEER, 05S28. WE RECEIVED NOTICE IN SEP 2007 & CALLED AND SETUP AN APPOINTMENT TO HAVE THE PART REPLACE ON OCT 11 2007. UPON ARRIVAL WE WERE TOLD THAT PARTS WERE NOT AVAILABLE BUT THEY WOULD DISCONNECT CRUISE CONTROL. WE WAITED OVER AN HOUR TO HAVE THIS DONE WHICH WAS FRUSTRATING. PLUS FORD SHOULD HAVE BEEN UPFRONT AND TOLD US WE WOULD HAVE TO MAKE TWO TRIPS TO HAVE PROBLEM CORRECTED. WE TRAVELED 90 MILES ROUND TR…

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102.7%
ODI 10117228 · 20,000 mi

WHILE REVERSING IN LOW SPEED, THE VEHICLE INADVERTENTLY ACCELERATED INTO A POLE. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK THE CONSUMER EXPERIENCED SUDDEN ACCELERATION. THE CONSUMER BELIEVED THAT THE PEDAL STUCK. THE TRANSMISSION PAN WAS REMOVED AND THEN RE-SEALED. THE MAIN CONTROL VALVE BODY WAS REMOVED AND REPAIRED. *SC *JB

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74.6%
ODI 10110408 · 46,800 mi

UNINTENDED ACCELERATION OF VEHICLE WITHOUT WARNING. ALSO HAD UNINTENDED SHUT DOWNS OF VEHICLE DURING PREVIOUS WEEK. VEHICLE WAS TAKEN TO DEALER FOR REPAIRS. DEALER STILL HAS VEHICLE. I ALMOST RAN OVER 2 PEDESTRIANS CROSSING THE STREET AT A NURSERY SCHOOL. I WAS ABLE TO CONTROL THE PROBLEM WITH THE VEHICLE'S BRAKES. *JB

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188.6%
ODI 10113122 · 17,650 mi

WHILE DRIVING IN 20 MPH IN CONGESTED TRAFFIC THE VEHICLE SUDDENLY ACCELERATED AND LUNGED FORWARD. OWNER HAD TO STEER THE VEHICLE OFF THE ROAD TO AVOID HITTING ANOTHER VEHICLE. OWNER SHIFTED TO PARK IN ORDER TO STOP VEHICLE. NO INJURIES OR ACCIDENT OCCURRED. *AK

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911.0%
ODI 10140188 · 1,050 mi

PURCHASED A NEW 2005 MERCURY MOUNTAINEER IN 7/31/2005 THE FIRST TIME THE CAR ACCELERATED WHEN THE BRAKES WERE APPLIED AND THE CAR HAD TO BE PUT IN NEUTRAL TO STOP. THE DEALER REPORTED THAT THERE WERE NO KNOWN FIXES FOR THIS PROBLEM AT THIS TIME. THE SECOND TIME WHILE PULLING INTO MY DRIVEWAY WHEN THE BRAKES WERE APPLIED THE CAR ACCELERATED AND CRASH INTO MY GARAGE DOOR. THIS TIME THE DEALER BLAMED MY WIFE AND SAID SHE MUST HAVE PRESSED THE GAS AND BRAKE PEDDLES AT THE SAME TIME. THE CAR SUSTAINED FRONT END BODY DAMAGE AND MY GARAGE DOOR NEEDS …

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21.7%
ODI 10441264 · 8,000 mi

MY 2006 MERCURY MOUNTAINEER HAS INTERMITTENTLY JOLTED OR LURCHED FORWARD WHEN STOPPING FOR LIGHTS AND STOP SIGNS AFTER SPEEDS OVER 30 MPH. HASN'T GOTTEN AWAY FROM ME BUT FEELS AS IF I AM GOING TO HIT SOMETHING OR SOMEONE AHEAD OF ME. EXTREMELY SCARY WHEN PEOPLE ARE IN CROSS WALK. I TOOK MY CAR TO THE FORD DEALER SHORTLY AFTER BUYING IT USED. THE DEALER CHECKED IT OUT AND DENIED IT WAS HAPPENING. THAT WAS YEARS AGO AND TONIGHT I SAW NUMEROUS COMPLAINTS ON ANOTHER WEBSITE ABOUT THIS PROBLEM. WAS LOOKING BECAUSE NOW I AM GETTING A GRINDING N…

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78.6%
ODI 10187916

2007 MERCURY MOUNTAINEER CUSTOMER STATES THAT THE CAR SUDDENLY SURGED AND WOULD NOT STOP UNTIL SHE PUT THE CAR IN PARK**CC *JB

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22.1%
ODI 10308801 · 38,319 mi

MY FORD MOUNTAINEER 2008 TRANSMISSION IS ERRATIC AND THE TRACTION CONTROL LIGHT COMES ON WHEN THE SLIPPING IS TAKING PLACE. BRAKING IS ALSO ERRATIC AS I FEEL A BUMPING WHILE BRAKING TO A STOP. IT IS VERY DANGEROUS AS IT FEELS LIKE TO TRANSMISSION AND BRAKE/TRACTION CONTROL SYSTEM IS ABOUT TO GO. I CALLED FORD AND THEY HAVE KNOW OF THE PROBLEM SINCE 2006 AS THE TRANSMISSION USED (6R60) CONTINUALLY NEEDS SOFTWARE UPDATES. ACCORDING TO THE DEALER, MOST ALL OF THESE VEHICLES WITH THIS TRANSMISSION EVENTUALLY HAVE THE PROBLEM BUT VERY RARELY W…

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116.7%
ODI 10511893 · 47,000 mi

TL* THE CONTACT OWNS A 2009 MERCURY MARINER. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE STALLED AND THE WARNING LIGHTS ILLUMINATED. THE CONTACT HAD TO SHIFT TO PARK AND RESTART VEHICLE TO RESOLVE THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DETERMINED THAT THE THROTTLE POSITION SENSOR HAD FAILED. THE THROTTLE POSITION SENSOR WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 47,000.

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430.8%
ODI 10500740 · 1,000 mi

TL* THE CONTACT OWNS A 2010 MERCURY MOUNTAINEER. THE CONTACT STATED THAT WHILE BRAKING TO A STOP, THE VEHICLE WOULD LUNGE FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED HIM THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000. THE CURRENT MILEAGE WAS APPROXIMATELY 30,000.

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Electrical System
00.0%

No examples available for this selection.

41.2%
ODI 10274109 · 125,000 mi

TL*THE CONTACT OWNS A 1997 MERCURY MOUNTAINEER. THE VEHICLE CAUGHT FIRE WHILE PARKED AND WITHOUT WARNING. THE VEHICLE WAS COMPLETELY DESTROYED AND A FIRE REPORT WAS FILED. THE CONTACT HAS PICTURES OF THE FAILURE. THE CAUSE OF THE FAILURE HAS NOT BEEN DETERMINED; HOWEVER, A FIREFIGHTER SPECULATED THAT IT MAY HAVE BEEN DUE TO ELECTRICAL FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 125,000. UPDATED 07/14/09 *BF UPDATED 07/15/09

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104.2%
ODI 10041112 · 62,000 mi

WHEN HANDLING A CD THAT WAS EJECTED FROM THE STEREO OF MY 1998 MERCURY MOUNTAINEER, THE DISC WAS SO HOT I RECEIVED A FIRST DEGREE BURN. APPARENTLY, HEAT BUILD-UP WITHIN THE DASH BOARD OF THE FORD EXPLORER/MERCURY MOUNTAINEER IS CAUSING EXTREMELY HIGH TEMPERATURES AND I'M CONCERNED THAT THERE IS A POTENTIAL FIRE HAZARD. THE TEMPERATURE IS ALSO HIGH ENOUGH TO CAUSE COMPONENT FAILURES WITHIN THE STEREO HEAD UNIT ADDING TO MY CONCERN OF A POSSIBLE FIRE HAZARD. MANY INTERNET FORUMS HOST DISCUSSIONS ABOUT THE HEAT BUILD-UP CAUSING THE DISPLAY UNIT…

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42.6%
ODI 10040607

1999 MERCURY MOUNTAINEER ELECTRICAL BURNING SMELL COMING FROM VEHICLE.*MR *CB

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1411.4%
ODI 10020598 · 85,000 mi

ENGAGING THE LEFT TURN SIGNAL CAUSES SMOKE TO BE EMITTED FROM THE EMERGENCY FLASHER SWITCH HOUSING ON TOP OF THE STEERING COLUMN. *TT

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00.0%

No examples available for this selection.

123.2%
ODI 10216918 · 60,000 mi

TL*THE CONTACT OWNS A 2002 MERCURY MOUNTAINEER. WHILE ATTEMPTING TO PLACE FUEL IN THE VEHICLE, THE NOZZLE STOPPED AFTER THREE GALLONS AND GAS BEGAN SPILLING OUT. THE FUEL GAUGE INDICATED THAT THE GAS TANK WAS EMPTY. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY PERFORMED AN UNKNOWN REPAIR. HOWEVER, THE FAILURE CONTINUED. THE FAILURE MILEAGE WAS 60,000 AND CURRENT MILEAGE WAS 78,140. UPDATED 04-07-08 *BF THE CONSUMER STATED THE DOOR AJAR CHIME GOES OFF WHILE DRIVING AND THE AUTOMATIC DOOR LOCK DOES NOT LOCK FOR 5 MILES. UPDATED

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106.6%
ODI 10099122

THE PROBLEM PERSISTED AND CONCERN WITH STALLED VEHICLE, SERVICED AND PROBLEM STILL CONTINUE. *BF THESE PROBLEMS ELEVATED TO VEHICLE STALLING, THE ALTERNATOR WAS REPLACED, THERE WERE CONTINUOUS OCCURRENCES OF THE BATTERY FAIL/CHECK ENGINE INDICATOR LIGHT, VIBRATION WHEN BRAKING, AND THE TORQUE CONVERTER LOCKED. THE CONSUMER REQUESTED A NEW LEASE AND OR EARLY TERMINATION OF THE LEASE. *SC

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146.7%
ODI 10073603 · 100 mi

CONSUMER NOTICED THAT WHILE THE DVD/ TELEVISION SET WAS ENGAGED THE REAR MIRRORS BECAME INOPERATIVE. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC INFORMED CONSUMER THAT THE PROBLEM COULD NOT BE FIXED BECAUSE IT WAS DESIGNED THAT WAY. *AK *NM

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44.9%
ODI 10254973 · 10,800 mi

CRUISE CONTROL DISENGAGES AFTER DRIVING FOR AN EXTENDED PERIOD OF TIME, USUAL A TRIP OVER 90 MINUTES IN LENGTH. IT WORKS FINE UNTIL YOU HAVE TO APPLY BRAKE FOR A CONSTRUCTION ZONE, OR OF RAMP, ETC. WHEN YOU PUSH RESUME NOTHING HAPPENS. TURNING IT OFF AND TRYING TO TURN IT BACK ON STILL DOES NOT RESOLVE THE PROBLEM. AFTER TURNING THE CAR ON AND OFF A FEW TIMES IT WILL START WORKING AGAIN, BUT THAT ISN'T REALLY USEFUL WHILE ON A LONG TRIP. IT FIRST HAPPENED TWO AND A HALF YEARS AGO AND CONTINUES TO HAPPEN. THE DEALERSHIP SAYS THEY CAN'T DUPLI…

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76.0%
ODI 10466883 · 54,000 mi

TRUCK COOLING SYSTEM DIED WHICH CAUSED THE TRUCK TO CATCH FIRE WHILE DRIVING DOWN THE HIGHWAY, SMOKE PORING OUT, STATE TROOPERS HAD TO ASSIST US. MY DAUGHTER WAS SCARED TO DEATH AND NOW REFUSES TO GET BACK IN THE TRUCK EVEN THOUGH WE GOT A NEW ENGINE. TO MAKE MATTERS WORSE WE SPENT 3000 ON AND ENGINE...500 ON COOLING SYSTEM AND HAD THE TRANSMISSION REPROGRAMMED. THE TRUCK IS STILL HAVE MAJOR PROBLEMS AND NOW FOR SAYS IT NEEDS THE TRANSMISSION REBUILT OR REPLACED. ALL OF THIS IS OUT OF POCKET. WE CANT EVEN TRADE IT IN BC THEY WILL ONLY GIVE US …

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1619.8%
ODI 10446394 · 5,000 mi

WHILE DRIVING AT ANY SPEED THE SEAT WILL GO BACK TO ITS PARKED POSITION AND THE INTERIOR LIGHT COMES ON AS IF THE CAR WAS SHUT OFF. YOU TOUCH THE KEY IGNITION AND THE SEAT GOES BACK TO DRIVING POSITION AND THE LIGHT GOES OUT. *KB

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3637.5%
ODI 10252031 · 17,000 mi

WHILE COMING UP TO A RED LIGHT, THE VEHICLE STARTED MAKING A CLUNKING NOISE AND THE BRAKE PEDAL WENT TO THE FLOOR WHEN I TRIED TO STOP FOR THE RED LIGHT. I ALSO LOST POWER STEERING. LUCKILY, I FINALLY GOT THE SUV TO STOP AFTER I PUMPED THE BRAKES AND I WAS ABLE TO AVOID HITTING THE CAR IN FRONT OF ME. I WAS CLOSE TO MY HOME SO I SLOWLY DROVE TO MY HOUSE USING THE EMERGENCY BRAKE TO STOP IF NECESSARY. I CONTACTED MERCURY WHO TOWED THE SUV TO THEIR SHOP THE NEXT DAY ON THE 15TH OF DECEMBER. THEY HAVE HAD THE VEHICLE ALL DAY ON THE 15TH AND 1…

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00.0%

No examples available for this selection.

17.7%
ODI 11468066 · 109,000 mi

The contact owns a 2010 Mercury Mountaineer. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the computer had provided an incorrect error code. The vehicle was also diagnosed by an authorized Ford tech who confirmed the failure with the computer. The manufacturer was contacted and informed of the failure. The manufacturer referred the contact to the NHTSA to file a complaint. The vehicle was not repaired. The approximate failu…

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Power Train
00.0%

No examples available for this selection.

10.3%
ODI 10692300 · 100,000 mi

MAJOR AND RECURRING ISSUE WITH FRONT DRIVE SHAFT, AND FRONT DIFFERENTIAL, GRINDING, SHAKING, WITH NEAR CRASH DUE TO DIFFICULTY TO HANDLE (THIS WAS ON THE WAY TO THE MECHANIC). *TR

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10.4%
ODI 10022503 · 33,568 mi

WHILE DRIVING, THE (3RD) GEAR WENT OUT. THE TRANSMISSION WAS CHECKED AND PIECES OF THE GEAR WAS FOUND. THE TRANSMISSION WAS REPLACED AT AN INDEPENDENT TRANSMISSION MECHANIC (NORTHEASTERN TRANSMISSION). THE PARTS WERE TAKEN TO THE DEALERSHIP, HOWEVER THEY REFUSED TO INSPECTED THE PARTS. THE CONSUMER THEN CONTACTED THE MANUFACTURER, BUT THEY WERE NOT WILLING TO ASSIST. (NORTHERN OHIO AUTOMOTIVE, 7513 TYLER BLVD; MENTOR OH 44060, [phone removed] *JB

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10.7%
ODI 10617975 · 128,000 mi

TL* THE CONTACT OWNS A 1999 MERCURY MOUNTAINEER. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SPARK PLUGS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE OF THE VEHICLE WAS 128,000.

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10.8%
ODI 11287826 · 160,538 mi

THE O/D LIGHT KEEPS FLASHING AND IT DOESN'T SHIFT INTO GEAR WHEN PULLING OUT IN FRONT OF ONCOMING TRAFFIC ITS VARY DANGEROUS FOR MYSELF AND OTHER DRIVERS PLEASE ADDRESS THIS ON GOING PROBLEM WITH THIS TRANSMISSION

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00.0%

No examples available for this selection.

3810.2%
ODI 10025153 · 29,822 mi

DRIVE TRAIN VIBRATION. *NLM

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159.9%
ODI 10155157

2003 MOUNTAINEER TRANSAXLE HOUSING BROKE IN HALF. THE OIL FROM THE TRANSAXLE LEAKED ON THE EXHAUST CAUSING A SMALL FIRE. *TS THE DRIVER INDICATED THAT SHE MAY HAVE HIT AN OBJECT IN THE ROAD. *NM

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2110.0%
ODI 10099434 · 1,424 mi

WHEN APPLYING THE ACCELERATOR PEDAL FROM A STOP POSITION IT CAUSED A MOMENTARY PULSE BEFORE THE VEHICLE WENT INTO MOTION. VEHICLE HAD BEEN TO THE DEALER ON NUMEROUS OCCASIONS, AND THEY WERE UNABLE TO LOCATE THE PROBLEM. *AK THE CONSUMER STATED THAT THE PAUSE WAS SO SEVERE THAT IT JERKS ALL PASSENGERS HEADS . THE VEHICLE ALSO HAD TRANSMISSION PROBLEMS. THE TRANSMISSION HAD A HARSH SHIFT AND CLUNK WHEN GOING INTO REVERSE OR DRIVE. THE TRANSMISSION HAS BEEN REPAIRED. *TC

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89.8%
ODI 10264281 · 48,301 mi

I WAS IN THE PARK POSITION. I TURNED MY ENGINE ON AND PLACED MY FOOT ON THE BRAKE AND TAKE MY CAR OUT OF PARK, WHEN THEN GEAR SHAFT/STICK BROKE IN HALF. I CONTACTED THE DEALER AND I HAD THEM COME GET THE CAR, THEY CONTACTED ME, AND STATED "THAT THEY HAVE NEVER SEEN SOMETHING LIKE THIS BEFORE", THAT CAME FROM THE SERVICE MANAGER BILL AMADEI, AND ANOTHER PERSON BILL IN THE SERVICE DEPARTMENT. I HAVE TAKEN A PICTURE OF WHAT IT LOOKS LIKE. IF I WAS NOT ALREADY IN THE PARK POSITION AND I WENT TO PLACE MY CAR FROM THE DRIVE TO PARK AND THIS HAPPE…

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1412.0%
ODI 10261033

TWO COMPLAINTS. 1) TRANSMISSION DOWNSHIFTS HARD WHEN SLOWING, SUCH AS FOR A STOP SIGN. MERCURY SAYS IT IS A SOFTWARE PROBLEM. THEY ARE AWARE OF THE PROBLEM BUT WON'T FIX IT UNDER THE EXTENDED WARRANTY. MY VEHICLE HAS 37,700 MILES. 2) EXTREME WIRE WEAR. IT CAME WITH MICHLIN TIRES AND I HAVE GOTTEN FAR LESS THAN 20,000 MILES OUT OF THEM. I AM NOW REPLACING WITH BRIDGESTONE. I DON'T KNOW IF IT IS THE TIRE OR SOMETHING DEFECTIVE WITH THE VEHICLE. THE DEALERSHIP LIED TO ME WHEN I TOOK IT IN FOR THEM TO CHECK. THE MICHLINS ARE WEARING IN THE…

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2125.9%
ODI 10281919 · 40,000 mi

VEHICLE'S TRANSMISSION "CLUNKS" OR HARD SHIFTS, WHEN SLOWING DOWN AND COMING TO A STOP, OR AT LOW SPEEDS. SURGES AT STOP LIGHTS, OR WILL HESITATE WHEN THE GAS PEDAL IS PUSHED. THIS HAS BEEN AN ONGOING PROBLEM SINCE I PURCHASED THE VEHICLE IN 1997. I HAVE TAKEN IT BACK TO THE DEALER NUMEROUS TIMES, AND THEY TELL ME THAT 1. NOTHING IS WRONG WITH THE TRANSMISSION OR 2. THEY HAVE DOWNLOADED A NEW PROGRAM FOR THE COMPUTER. I KNOW THERE IS SOMETHING WRONG, BUT NO ONE WILL FIX THIS. NOW IT'S 4000 MILES OVER WARRANTY, AND THE PROBLEM IS GETTING WORSE. …

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77.3%
ODI 10467555 · 117,000 mi

TL* THE CONTACT OWNS A 2008 MERCURY MOUNTAINEER. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, HE HEARD A BEEPING SOUND. A WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL TO PULL OVER FOR SAFETY. HE WAS ABLE TO STOP AND RESET THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE DEALER STATED THAT THEY NEEDED TO REPAIR THE POWER TRAIN AXLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND THE CURRENT MILEAGE WAS 117,000.

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00.0%

No examples available for this selection.

215.4%
ODI 10460011 · 6,125 mi

PULLED INTO PARKING SPACE, PLACED SHIFTER IN PARK, TURNED OFF IGNITION, RELEASED BRAKE AND VEHICLE ROLLED BACKWARDS AS IF NOT IN PARK. ATTEMPTED TO RESTART VEHICLE AND NO RESPONSE. SET PARKING BRAKE. COULD NOT GET VEHICLE TO LOCK INTO PARK, SHIFTER MOVED REGARDLESS OF BRAKE ON OR NOT AND WOULD NOT START. MOVED SHIFTER THROUGH ENTIRE RANGE OF GEARS AND RETURNED TO PARK, VEHICLE STILL WOULD NOT START AND PARK WOULD NOT HOLD. CALLED DEALER AND WAS TOLD TO HAVE IT TOWED IN. RETURNED TO VEHICLE AND TRIED ONCE MORE AND IT STARTED AND PROCEEDED TO RES…

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Structure:Body
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

62.5%
ODI 10395782 · 75,000 mi

MOVED MY TRUCK TO LET ANOTHER CAR OUT OF THE DRIVE WAY. PULLED BACK IN TURNED THE TRUCK OFF CAME IN THE HOUSE AND HEARD A LOUD BOOM. LOOKED OUT THE WINDOW AND FIRE WAS SHOOTING UP BY THE WHEEL. *TR

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00.0%

No examples available for this selection.

21.6%
ODI 10554563

WATER LEAKAGE IN INTERIOR OF VEHICLE IS A HEALTH HAZARD DUE TO MOLD ISSUES, ESPECIALLY FOR CHILDREN. SICKNESS FROM MOLD CAN BE A LIFELONG AFFLICTION. IT IS A HEALTH SAFETY ISSUE. WATER LEAKING INTO THE INTERIOR OF A CAR, WHETHER BY DEFECTIVE ASSEMBLY OR DEFECTIVE DESIGN, SHOULD NOT HAPPEN. IT SEEMS TO BE A COMMON PROBLEM WITH FORD (AND PROBABLY OTHER MAKE) VEHICLES THAT HAVE MOONROOFS OR SUNROOFS. THERE IS NO QUESTION THAT SOMETHING SHOULD BE DONE TO STOP THIS. FORD'S IMPLICIT DENIAL OF BLAME IS A MORAL FAILURE. THE FOLLOWING WAS SE…

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14.5%
ODI 11103719 · 120,000 mi

THE FRAME IN BACK IS RUSTING THROUGH. THE BACK CROSS MEMBER AT THE REAR BUMPER IS RUSTED BAD. IT RATTLES ALL THE TIME.BACK SWAY BARS ARE RUSTED BAD.

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154.0%
ODI 10227819

THE BACK DOOR OF MY 2002 MERCURY MOUNTAINEER HAS CRACKED AROUND THE MERCURY EMBLEM, WHICH IS LOCATED JUST UNDER THE GLASS PORTION OF THE DOOR THAT YOU CAN OPEN SEPARATELY FROM THE REMAINDER OF THE DOOR. I HAVE NOW SEEN THREE OTHER MERCURY MOUNTAINEERS WITH THE SAME CRACK AROUND THE EMBLEM. I DON'T BELIEVE THIS IS A COINCIDENCE. I BELIEVE IT IS A DEFECT AND THAT THE MANUFACTURER SHOULD PUT OUT A RECALL TO FIX THE DEFECT. *TR

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2617.1%
ODI 10252455 · 59,850 mi

THE FAILURE IS FOR A 2003 MERCURY MOUNTAINEER. THE FAILURE IS A CRACK IN THE LIFT GATE THAT OCCURS RIGHT ALONGSIDE THE MERCURY EMBLEM OR LOGO ON THE BACK OF THE TAILGATE OR LIFT GATE. THIS CRACK HAS BEEN REPORTED NUMEROUS TIMES HERE AND IN ONLINE FORUMS. TO ME SEEMS LIKE A DEFICIENCY OR A DEFECT IN THE MATERIAL THAT MAKES UP THIS PANEL THAT IS A PART OF THE LIFT GATE GLASS AND THE TAILGATE AS A UNIT'.. I WOULD ALSO LIKE TO ADD THAT THE 2002-2006 MERCURY MOUNTAINEERS AND THE FORD EXPLORER SHARE THIS SAME TAILGATE WITH THE SAME PROBLEM. MERCUR…

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3918.6%
ODI 10243890 · 57,000 mi

CRACK AT MERCURY EMBLEM ON BACK PANEL GLASS SECTION. THIS SUDDENLY APPEARED. WAS ADVISED BY LOCAL MERCURY DEALERSHIP, NORTHPARK LINCOLN MERCURY THAT THERE IS NO RECALL. ALSO HAD THIS EXAMINED BY A BODYSHOP AND WAS TOLD IT APPEARED TO BE A DEFECT. *TR

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1923.2%
ODI 10235416 · 66,000 mi

I HAVE A 2005 MERCURY MOUNTAINEER THE SUV HAS 66,000 MILES ON IT AND THE ROOF HAS PAINT PEELING ON IT AND A LARGE RUST SPOT. I TOOK TO THE MERCURY DEALER AND THEY SAID IT WAS NOT RUSTED THROUGH THE BODY. I SAID NOT NOW BUT IT WILL THE SERVICE MANAGER REPLIED YES BUT HOPEFULLY IT WILL BE OUT OF WARRANTY BY THEN ( HE WAS SO HELPFUL ) THE FORD REP CAME TODAY AND REJECTED THE CLAIM DO TO HER BUYING THE SUV USED EVEN THROUGH SHE BROUGHT IT FROM THIS DEALER. I WILL TRY TO APPEAL IT WITH FORD LETS SEE WHAT HAPPENS ????? *TR

Look up ODI 10235416 at NHTSA ↗

54.3%
ODI 10499837 · 75,000 mi

(DAY AND MILEAGE ARE APPROXIMATE VALUES). 2006 MERCURY MOUNTAINEER AWD PREMIER EDITION. IN EXCESS RAINFALL EVENTS, WATER LEAKS THRU SUNROOF AND DOWN THRU ROOF CENTER LIGHTING CONSOLE. I'VE TAKEN IT TO NUMEROUS PLACES TO HAVE IT EVALUATED. UPON RECEIVING IT FROM A USED CAR DEALER (RESPECTABLE REPUTATION) THE SUNROOF LEAKED A DAY OR TWO LATER. TOOK BACK TO PURCHASING DEALERSHIP AND THEY REMOVED ENTIRE SUNROOF ASSEMBLY, CLEANED AND REPLACED ALL SEALS. THE NEXT RAINSTORM OCCURRED AND I WAS TOLD TO PARK DOWNHILL BECAUSE THERE ARE VERY THIN TUBES AND…

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33.7%
ODI 10821871 · 6,000 mi

- SEAT ( DRIVER'S SEAT) AUTOMATICALLY MOVES WHILE DRIVING CAUSING A SAFETY ISSUES. - EXCESS WATER LEAKAGE AROUND LEFT DOOR JAM IN WATER RUN DOWN INTO BASE OF FLOOR - WATER SEEPAGE AROUND SUN ROOF - TIRE SENSOR ( LEFT)

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11.0%
ODI 10618991

**I FIRST NOTICED MY TIRE PRESSURE LIGHT CAME ON UPON PURCHASING MY VEHICLE. THE DEALER SAID THAT THE AIR MAY HAVE BEEN LOW AND COULD FLUCTUATE WITH THE WEIGHT IN THE VEHICLE. HE FILLED THE TIRE THAT APPEARED TO HAVE BEEN LOW AND IT TURNED OFF MOMENTARILY. A FEW DAYS LATER IT HAPPENED AGAIN AND I WOULD ADD AIR WHICH ALLEVIATED AGAIN IN THE SAME TIRE, BUT FOR A FEW HOURS LATER IT CAME ON AGAIN WHICH I FOUND OUT ENDED UP BEING AN ISSUE WITH ALL 4 OF THE TIRES. AFTER SEVERAL ATTEMPTS OF FILLING AND REFILLING OVER A PERIOD OF TIME AND USING "A FILL…

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Seats
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

20.8%
ODI 10872444 · 155,000 mi

DRIVERS SEAT BROKEN UNABLE TO ADJUST FOR PROPER VISION VIA WINDSHIELD.

Look up ODI 10872444 at NHTSA ↗

00.0%

No examples available for this selection.

32.4%
ODI 10054261

MOTOR VEHICLE ACCIDENT CAUSED BY DEFECTIVE SEAT. *CB

Look up ODI 10054261 at NHTSA ↗

29.1%
ODI 10039954

CONSUMER RECEIVED NHTSA RECALL 03-V-281-000 CONCERNING DRIVER'S SEAT BACK BOLT. DEALER REFUSED TO HONOR THE RECALL.*AK

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00.0%

No examples available for this selection.

21.3%
ODI 10043237

TO THIS DATE THE FOLLOWING PROBLEMS ARE PRESENT: GAS GAUGE STICKS, AIR BAG WARNING LIGHT COMES ON AND OFF, DRIVER'S SIDE DOOR RATTLES AND KNOCKS, DRIVER'S SIDE WINDOW TAPS, DRIVER'S SIDE WINDOW GRINDS WHILE MOVING UP AND DOWN, CLOCK AND RADIO DO NOT LIGHT UP OR WORK WHEN START VEHICLE, SUN ROOF RATTLES AND KNOCKS, WIND GETS CAUGHT BETWEEN ROOF AND HEADLINER WHICH CREATES A LOUD VIBRATION, THE PASSENGER SIDE WINDOW ALSO RATTLES AND KNOCKS, THERE IS A LOUD RHYTHMIC CHIRP TOWARD REAR OF VEHICLE, HEATING AND COOLING CONTROLS SQUEAL WHEN TURNING …

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00.0%

No examples available for this selection.

11.2%
ODI 10231347 · 34,177 mi

TL*THE CONTACT OWNS A 2005 MERCURY MOUNTAINEER. ON THE DAY THE VEHICLE WAS PURCHASED, THE CONTACT NOTICED FLUID LEAKING ONTO HER GARAGE FLOOR. SHE RETURNED TO THE DEALER AND WAS INFORMED THAT THE PINION SEAL NEEDED TO BE REPLACED, AND REPAIRS WERE MADE. WHILE TRAVELING 45 MPH, THE CONTACT ATTEMPTED TO SET THE CRUISE CONTROL AND THE VEHICLE SHUT OFF IN THE MIDDLE OF THE ROAD. SHE WAS ABLE TO PULL OVER TO THE SHOULDER AND RESTART THE VEHICLE TO DRIVE HOME. AFTER WORK ONE EVENING, SHE WAS UNABLE TO START THE VEHICLE. AFTER 20 MINUTES, HER FA…

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65.1%
ODI 10369834

MY MERCURY MOUNTAINERS 2006 THIRD ROW RIGHT SEAT GOT JAMMED WHILE MY SON WAS SEATED IN THE LEFT SEAT NEXT TO IT ALMOST PINCHING HIM IN THE SEAT AND I LOOKED AT A COUPLE OF WEBSITES AND IT STATES MANY PEOPLE ARE HAVING THE SAME PROBLEM I THINK THEY SHOULD LOOK INTO THIS PROBLEM BEFORE SOME ONE GETS HURT. *TR

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2429.6%
ODI 10436388

IN REGARDS TO FITTING TWO BACKLESS BOOSTER SEATS IN THE MIDDLE ROW OF A 60-40 FOLD BENCH: ON THE PASSENGER SIDE- THE SEAT DOES NOT SLOPE ON THE SIDES AND THE BUCKLE HAS A CLOTH STRAP AND IT IS FLEXIBLE AND MOVES OUT OF THE SLOT TO FIT TO HIS BUCKLE. THE SEAT IS SLIGHTLY WIDER THAN THE DRIVERS SIDE. DRIVER'S SIDE- THE SEAT IS MORE CONTOURED AND THE BUCKLE IS AFFIXED TO THE SEAT AND DOES NOT MOVE OR COME UP BECAUSE OF THE 60-40 SPLIT. WHEN THE BOOSTER SEAT IS PLACED OUT OF THE EDGE OF THE CONTOUR ON THE DRIVERS SIDE- IT COMPLETELY COVERS THE BUC…

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5254.2%
ODI 10265224 · 35,600 mi

MEMORY SEATS CHANGE SEAT SETTING WHILE DRIVING WITHOUT ASSISTANCE OF DRIVER. WHILE ON A LENGTHY ROAD TRIP, INCIDENT OCCURRED 3 TIMES. ONE OF WHICH NEARLY RESULTED IN A COLLISION WHEN DRIVER WAS FORCED ONTO SHOULDER OF ROAD TO AVOID TRAFFIC. DRIVER MEMORY SEAT POSITIONS ITSELF IN SUCH A POSITION THAT DRIVER IS UNABLE TO REACH BRAKE AND ACCELERATOR PEDALS. THIS FAULT SEEMS TO MAINTAIN CONTROL OF THE SEAT FOR A RANDOM AND UNSPECIFIED AMOUNT TIME FORCING DRIVER TO MAINTAIN VEHICLE CONTROL AND WHILE ATTEMPTING TO MAINTAIN SEAT POSITION. *TR

Look up ODI 10265224 at NHTSA ↗

233.3%
ODI 10592417 · 71,000 mi

HAVE A 2009 MERCURY MOUNTAINEER WITH 71,000 MILES. IN THE PAST 10 DAYS, HAVE HAD FOUR INCIDENTS WHERE, WHILE DRIVING, THE DRIVER'S SIDE POWER FRONT SEAT HAS SUDDENLY REVERTED TO THE EASY EXIT POSITION. WE BOUGHT THIS CAR USED WITH 22,000 MILES. HAVE HAD THE CAR FOR FOUR YEARS. MY WIFE AND I ARE TALL; HOWEVER, EVEN AT THAT, WHILE DRIVING AT SPEEDS BETWEEN 55-70 (ON TURNPIKES AND MAJOR HIGHWAYS), THIS IS STILL AN ISSUE. TOOK CAR TO A FORD DEALER IN READING, PA - ON A SATURDAY (MAYBE THEY DON'T DO AS MUCH INTENSIVE DIAGNOSTICS ON WEEKENDS?…

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17.7%
ODI 11292295

TL* THE CONTACT OWNS A 2010 MERCURY MOUNTAINEER. WHILE THE CONTACT'S WIFE WAS DRIVING 70 MPH, SHE DEPRESSED THE BRAKE PEDAL AND THE FRONT DRIVER'S SEAT STARTED TO SLIDE BACKWARDS AND THE INTERIOR LIGHTING ILLUMINATED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DRIVER LOST CONTROL OF THE VEHICLE AS IT MADE A 360 DEGREE SPIN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

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Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Seats51,250–101,750 mi76,400 mi22
ODI 10446394 · 5,000 mi

WHILE DRIVING AT ANY SPEED THE SEAT WILL GO BACK TO ITS PARKED POSITION AND THE INTERIOR LIGHT COMES ON AS IF THE CAR WAS SHUT OFF. YOU TOUCH THE KEY IGNITION AND THE SEAT GOES BACK TO DRIVING POSITION AND THE LIGHT GOES OUT. *KB

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ODI 10448098 · 42,356 mi

WHILE DRIVING ON A FEW DIFFERENT OCCASIONS NOW, MY DRIVER'S SEAT WHICH IS POWER OPERATED MOVED BACKWARDS ON ITS OWN AND THE INTERIOR LIGHTS CAME ON. I HAD TO READJUST THE SEAT MYSELF AND THEN THE INTERIOR LIGHTS WENT OUT ONCE THE SEAT WAS READJUSTED. THE FIRST TIME IT HAPPENED I THOUGHT IT WAS JUST A FLUKE AS I HAVE ONLY OWNED THIS VEHICLE A LITTLE OVER A MONTH. IT HAS HAPPENED MAYBE 4-5 TIMES NOW. TODAY I WAS GOING AROUND A CURVE IN THE ROAD AND IT HAPPENED. IT REALLY COULD HAVE CAUSED AN ACCIDENT BECAUSE IT WAS ON THE INTERSTATE AND I WA…

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ODI 10489013 · 52,000 mi

TL* THE CONTACT OWNS A 2007 MERCURY MOUNTAINEER. WHILE DRIVING APPROXIMATELY 40 MPH, THE FRONT DRIVER'S SIDE SEAT MOVED BACKWARD AND FORWARD INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS ABLE TO DUPLICATE THE FAILURE AND RECOMMENDED REPLACING THE IGNITION. THE TECHNICIAN ADVISED THAT IF THE FAILURE CONTINUED, THEN THE SEATING HARNESS WOULD HAVE TO BE REPLACED. THE CONTACT HAD THE TECHNICIAN DISCONNECT THE SEAT. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.

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Power Train61,750–130,000 mi90,653 mi18
ODI 10281919 · 40,000 mi

VEHICLE'S TRANSMISSION "CLUNKS" OR HARD SHIFTS, WHEN SLOWING DOWN AND COMING TO A STOP, OR AT LOW SPEEDS. SURGES AT STOP LIGHTS, OR WILL HESITATE WHEN THE GAS PEDAL IS PUSHED. THIS HAS BEEN AN ONGOING PROBLEM SINCE I PURCHASED THE VEHICLE IN 1997. I HAVE TAKEN IT BACK TO THE DEALER NUMEROUS TIMES, AND THEY TELL ME THAT 1. NOTHING IS WRONG WITH THE TRANSMISSION OR 2. THEY HAVE DOWNLOADED A NEW PROGRAM FOR THE COMPUTER. I KNOW THERE IS SOMETHING WRONG, BUT NO ONE WILL FIX THIS. NOW IT'S 4000 MILES OVER WARRANTY, AND THE PROBLEM IS GETTING WORSE. …

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ODI 10286494 · 30,000 mi

TL*THE CONTACT OWNS A 2007 MERCURY MOUNTAINEER. IMMEDIATELY AFTER THE VEHICLE WAS TURNED ON WITHOUT WARNING, IT ACCELERATED AND CRASHED INTO A STORE. THE POLICE GAVE HER A TICKET FOR CARELESS DRIVING. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. SHE WAS NOT INFORMED OF THE REPAIRS THAT WERE MADE TO THE VEHICLE. THE CONTACT HAS HAD PROBLEMS WITH THE VEHICLE SINCE SHE PURCHASED IT. PRIOR TO THE FAILURE, WHENEVER SHE ENGAGED THE BRAKE PEDAL THE VEHICLE ACCELERATED WITHOUT WARNING; HOWEVER, THE DEALER STATED THAT THERE WAS NOTHING WRONG WITH THE …

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ODI 10396528 · 70,000 mi

I TURN MY 2007 MOUNTAINEER AWD ON AND IT ACCELERATES, SO I LET IT STOP IDLING HIGH AND IF IT DOESN'T TOTALLY SHUT OFF I THEN PROCEED TO PUT MY TRUCK EITHER IN DRIVE OR REVERSE AND IT JERKS VERY HARD. I HAVE ALREADY HIT MY GARAGE BECAUSE I WAS NOT ABLE TO STOP THE VEHICLE. I ALREADY TOOK IT TO FORD AND THEY TOLD ME THAT THE ENGINE LIGHT IS NOT ON SO THEY CAN'T DO ANYTHING ABOUT IT. THEY LITTLE WRENCH SYMBOL IS ON THOUGH. I AM SO SCARED THAT I AM GOING TO END UP KILLING SOMEONE. I WISH I COULD AFFORD TO NOT DRIVE MY TRUCK AROUND BUT IT IS MY …

Look up ODI 10396528 at NHTSA ↗

Electrical System58,500–130,430 mi91,305 mi15
ODI 10446394 · 5,000 mi

WHILE DRIVING AT ANY SPEED THE SEAT WILL GO BACK TO ITS PARKED POSITION AND THE INTERIOR LIGHT COMES ON AS IF THE CAR WAS SHUT OFF. YOU TOUCH THE KEY IGNITION AND THE SEAT GOES BACK TO DRIVING POSITION AND THE LIGHT GOES OUT. *KB

Look up ODI 10446394 at NHTSA ↗

ODI 10489013 · 52,000 mi

TL* THE CONTACT OWNS A 2007 MERCURY MOUNTAINEER. WHILE DRIVING APPROXIMATELY 40 MPH, THE FRONT DRIVER'S SIDE SEAT MOVED BACKWARD AND FORWARD INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS ABLE TO DUPLICATE THE FAILURE AND RECOMMENDED REPLACING THE IGNITION. THE TECHNICIAN ADVISED THAT IF THE FAILURE CONTINUED, THEN THE SEATING HARNESS WOULD HAVE TO BE REPLACED. THE CONTACT HAD THE TECHNICIAN DISCONNECT THE SEAT. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.

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ODI 10548767 · 145,000 mi

APPARENTLY THERE HAVE BEEN A LOT OF ISSUES WITH THE THERMOSTAT HOUSING LEAKING FLUID INTO THE ELECTRICAL SYSTEM CAUSING IT TO SHORT OUT. I WAS DRIVING, WENT TO TAKE OFF IN RUSH HOUR TRAFFIC AND THEY VEHICLE WOULDN'T GO BECAUSE THE LEAK AND RUINED A PART OF THE ELECTRICAL SYSTEM AND THE GEARS WOULD SHIFT. IT WAS ALMOST LIKE THE TRANSMISSION HAD GONE OUT. I HAVE READ SEVERAL ACCOUNTS WHERE THIS HAS HAPPENED TO TONS OF <09 MOUNTAINEERS AND EXPLORERS. TSB 09-22-15 CAME OUT ABOUT THIS ISSUE. I WAS DRIVING WITH MY INFANT DAUGHTER AND WE COULD HA…

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Vehicle Speed Control30,000–97,700 mi39,000 mi5
ODI 10286494 · 30,000 mi

TL*THE CONTACT OWNS A 2007 MERCURY MOUNTAINEER. IMMEDIATELY AFTER THE VEHICLE WAS TURNED ON WITHOUT WARNING, IT ACCELERATED AND CRASHED INTO A STORE. THE POLICE GAVE HER A TICKET FOR CARELESS DRIVING. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. SHE WAS NOT INFORMED OF THE REPAIRS THAT WERE MADE TO THE VEHICLE. THE CONTACT HAS HAD PROBLEMS WITH THE VEHICLE SINCE SHE PURCHASED IT. PRIOR TO THE FAILURE, WHENEVER SHE ENGAGED THE BRAKE PEDAL THE VEHICLE ACCELERATED WITHOUT WARNING; HOWEVER, THE DEALER STATED THAT THERE WAS NOTHING WRONG WITH THE …

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ODI 10348886 · 39,000 mi

WHEN COMING TO SLOW STOP, THE VEHICLE WILL LUNGE FORWARD BEFORE COMPLETELY STOPPING. THIS BEHAVIOR STARTED SEVERAL MONTHS AGO AND WAS VERY RANDOM IN THE BEGINNING, BUT HAS BECOME MORE AND MORE FREQUENT - ALMOST EVERY TIME I COME TO COMPLETE STOP. VEHICLE ALSO HESITATES WHEN GAS IS PRESSED AND THEN SURGES FORWARD. THAT BEHAVIOR IS VERY RANDOM AT THIS STAGE, BUT CAR HAS DONE THAT OVER THE PAST YEAR. BECAUSE OF THE "LUNGING" AT STOPS, I HAVE TAKEN VEHICLE TO REPAIR SHOP AND THEY INDICATE THE VEHICLE'S COMPUTER NEEDS TO BE UPDATED. THIS APPEAR…

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ODI 10381291 · 50 mi

TL*THE CONTACT OWNS A 2007 MERCURY MOUNTAINEER. WHILE DRIVING 12-14 MPH AND ATTEMPTING TO SLOW DOWN TO A STOP, THE VEHICLE LUNGED FORWARD. THE CONTACT DEPRESSED THE BRAKE PEDAL MORE FIRMLY TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO COULD NOT DUPLICATE THE FAILURE. ONCE WHILE DRIVING IN REVERSE, THE VEHICLE LUNGED FORWARD AND PINNED HIS SON BETWEEN HIS VEHICLE AND ANOTHER. THE CHILD SUSTAINED ARM INJURIES. NO POLICE REPORT WAS FILED. THE FAILURE HAD BEEN OCCURRING SINCE 2008. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE CO…

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Unknown Or OtherToo few reports for a range134,319 mi4 (sparse)
ODI 10608724 · 97,400 mi

VEHICLE WILL NOT SHIFT OUT OF PARK. SHIFT IS LOCKED INTO PARK AND WILL NOT SHIFT TO ANY GEAR AND DEPRESSING LEVER BUTTON AND BRAKE WILL NOT RELEASE OUT OF PARK. I PURCHASED THE VEHICLE FROM HUNTINGTON FORD IN ROCHESTER HILL AND BOUGHT THE EXTENDED WARRANTY AND WAS TOLD BY FORDS SERVICE DEPARTMENT THIS IS NOT COVERED AND WOULD COST $500.00 JUST FOR THE PART. AFTER RESEARCHING THIS PROBLEM I HAVE NOTICED OTHER COMPLAINTS ABOUT THIS ISSUE THAT THE CAR WILL NOT MOVE OUT OF PARK. THIS SEEMS LIKE IT MAY BE A DEFECT BECAUSE I HAVE NEVER EXPERIENCED TH…

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ODI 11090988 · 171,237 mi

PASSENGER SEATBELT LOCKS WILL NOT UNLOCK UNLESS YOU UNBUCKEL THE BELT IT JUST KEEPS GETTING TIGHTER HAVE A PROBLEM WHERE THE YOU PUSH DOWN ON GAS IT WON'T DO ANYTHING FOR A MOMENT THEN JOLT FORWARD AN THE MAIN PROBLEM IT WITH THE ELECTRIC IF YOU BARLEY TOUCH THE IGNITION SWITCH OR CONTROLS FOR THE SEAT THE SEAT MOVES THE IGNITION ALSO NOT ONLY MOVES THE SEAT BUT A COUPLE TIMES IT HAS SHUT THE CAR OFF AND ONCE LOCKED US IN THE CAR HAD TO PUT THE KEYS IN AND START TO GET IT TO UNLOCK AND ONCE LOCKED US OUT WITH KEYS STILL IN IGNITION SWITCH

Look up ODI 11090988 at NHTSA ↗

ODI 11253752 · 5 mi

1ST WHILE DRIVING THE DRIVER'S SEAT CONTINUES TO MOVE BACK N FORTH FROM WAY BACK TO UP CLOSE DRIVING THIS VEHICLE WHILE THIS SEAT MOVES IS VERY DANGEROUS EVERYTIME I LOCK THE DOORS THEY UNLOCK N ONLY LOCK WHEN OFF

Look up ODI 11253752 at NHTSA ↗

EngineToo few reports for a range85,000 mi4 (sparse)
ODI 10472722 · 60,000 mi

I WAS DRIVING ON THE HIGHWAY AND NOTICED THAT MY STEERING WAS NOT WORKING WELL. MY ENGINE WAS OVERHEATING AND EVENTUALLY SHUT OFF. I HAD TO PULL OVER ON THE SIDE OF THE HIGHWAY. WHEN I GOT SOMEONE TO LOOK AT THE CAR, WE REALIZED IT HAD NO COOLANT. WE FILLED UP THE COOLANT AND EVERYTHING SEEMED FINE. ABOUT A MONTH LATER I NOTICED THAT THE ENGINE WAS MAKING THE SAME NOISE AS IT HAD BEFORE AS IF IT WERE WORKING TOO HARD. I CHECKED THE COOLANT AND IT WAS COMPLETELY EMPTY AGAIN. I HAVE A FRIEND WHO ALSO OWNS THE MM AND HAD THE SAME PROBLEM. THE REPA…

Look up ODI 10472722 at NHTSA ↗

ODI 10576197 · 90,000 mi

TL* THE CONTACT OWNS A 2007 MERCURY MOUNTAINEER. THE CONTACT STATED WHILE DRIVING 40 MPH THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE ENGINE OVERHEATED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000. THE VIN WAS UNAVAILABLE.

Look up ODI 10576197 at NHTSA ↗

ODI 10762456 · 121,000 mi

A REPAIR SHOP TOLD ME THAT MY ENGINE WAS LEAKING COOLANT THAT COULD MAKE THE ENGINE RUN HOT AND FAIL. AFTER DOING SOME ONLINE RESEARCH, I FOUND THAT THIS IS A COMMON PROBLEM WITH THESE VEHICLES AS FORD USED A CHEAP PLASTIC PART WHICH EASILY CRACKS AND ALLOWS COOLANT TO LEAK. THE LEAK ALSO AFFECTS OTHER PARTS OF THE ENGINE CAUSE THEM TO PERFORM IMPROPERLY. FORD IS AWARE OF THIS PROBLEM BUT HAS FAILED TO ISSUE A RECALL DESPITE THEIR KNOWLEDGE AND THE RISKS TO THE CONSUMER.

Look up ODI 10762456 at NHTSA ↗

Power Train:Automatic TransmissionToo few reports for a range14,000 mi4 (sparse)
ODI 10206491 · 9,000 mi

TL*THE CONTACT OWNS A 2007 MERCURY MOUNTAINEER. THE TRANSMISSION MADE NOISES WHEN DOWNSHIFTING AT 15 MPH OR WHEN STARTING THE VEHICLE. THE DEALER REPROGRAMMED THE VEHICLE. THE CONTACT TOOK THE VEHICLE HOME, BUT THE FAILURE WORSENED. THE TRANSMISSION CONTINUED TO SLIP. SHE RETURNED TO THE DEALER AND LEFT THE VEHICLE THERE FOR A FEW DAYS. A NEW COMPUTER PART WAS PLACED IN THE VEHICLE, BUT THE FAILURE STILL PERSISTS. THERE IS NO REPAIR FOR THE FAILURE. THE FAILURE MILEAGE WAS 9,000 AND CURRENT MILEAGE WAS 9,500.

Look up ODI 10206491 at NHTSA ↗

ODI 10208534 · 7,800 mi

TRANSMISSION JUKES AHEAD WHILE TRAVELING ON LONG DISTANCES AND SHORT. WHEN I LET OFF OF BRAKE PEDAL IT LOUNGES FORWARD. IT HAS GOTTEN WORSE IN 2MONTHS TIME. I BROUGHT IT TO THE DEALER WHICH IN TURN TOLD ME I MUST WAIT FOR A RECALL PER FORD MOTOR CO. I FEEL THIS IS NONSENSE BEING THIS MATTER IS GETTING WORSE!!! WHAT, I HAVE TO WAIT FOR MY VEHICLE TO DIE BEFORE I CAN GET SOMETHING DONE ABOUT IT?!!! BULLCRAP! THANKS TERESA *TR

Look up ODI 10208534 at NHTSA ↗

ODI 10269638 · 19,000 mi

TRANSMISSION HARD DOWNSHIFT WHEN STOPPING OR IN SLOW TRAFFIC. VEHICLE SURGES ALMOST "LEAPS" FORWARD WHILE AT A STOP WHEN FOOT TAKEN OFF OF BRAKE PEDAL. ALMOST HIT VEHICLE IN FRONT. ANOTHER MOUNTAINEER OWNER REFERS TO IT AS A "BUMP STOP". THIS OCCURS DAILY ALTHOUGH NOT EVERY TIME THE VEHICLE STOPS OR SLOWS. THE IS VERY UNNERVING IN STOP & GO TRAFFIC AS YOU HAVE TO KEEP YOUR FOOT ON THE BRAKE AND LEAVE A LARGE SPACE BETWEEN THE VEHICLE IN FRONT TO AVOID REAR ENDING THE OTHER VEHICLE. TOOK VEHICLE TO AAMCO AS OUR FORD DEALERSHIP IS DEPLORABLE,…

Look up ODI 10269638 at NHTSA ↗

SteeringToo few reports for a range72,800 mi4 (sparse)
ODI 10472722 · 60,000 mi

I WAS DRIVING ON THE HIGHWAY AND NOTICED THAT MY STEERING WAS NOT WORKING WELL. MY ENGINE WAS OVERHEATING AND EVENTUALLY SHUT OFF. I HAD TO PULL OVER ON THE SIDE OF THE HIGHWAY. WHEN I GOT SOMEONE TO LOOK AT THE CAR, WE REALIZED IT HAD NO COOLANT. WE FILLED UP THE COOLANT AND EVERYTHING SEEMED FINE. ABOUT A MONTH LATER I NOTICED THAT THE ENGINE WAS MAKING THE SAME NOISE AS IT HAD BEFORE AS IF IT WERE WORKING TOO HARD. I CHECKED THE COOLANT AND IT WAS COMPLETELY EMPTY AGAIN. I HAVE A FRIEND WHO ALSO OWNS THE MM AND HAD THE SAME PROBLEM. THE REPA…

Look up ODI 10472722 at NHTSA ↗

ODI 10670675 · 65,000 mi

I WAS DRIVING MY VEHICLE AND THE DRIVER'S SEAT MOVED BACK, AND THE DOME LIGHT CAME ON. THIS REALLY SCARED ME! THANK GOD I WASN'T ON THE HIGHWAY TRAVELING AT A HIGHER RATE OF SPEED WITH OTHER VEHICLES WHEN THIS OCCURRED. THE FIRST TIME THIS HAPPENED WAS APPROXIMATELY 3 MONTHS AGO (THE SEAT MOVES BACK, I MOVE THE SEAT UP & IT GOES BACK AGAIN, I MOVE IT UP AGAIN...UNTIL IT FINALLY STOPS). THIS CONTINUES TO HAPPEN PERIODICALLY EVERY SINCE. *TR

Look up ODI 10670675 at NHTSA ↗

ODI 10678546 · 80,600 mi

EXACT SAME AS NHTSA ID # 10654146. THE "EASY EXIT" FEATURE ACTIVATED AT 65 MPH IN FREEWAY TRAFFIC. I AM 6' TALL AND WAS ABLE TO SLIDE SEAT FORWARD, BUT MY WIFE IS 5' TALL AND MAY HAVE HAD ISSUES REACHING THE PEDALS... THIS HAS SINCE HAPPENED ON 3 OTHER OCCASIONS ( 2 AT FREEWAY SPEED, AND ONCE PULLING INTO OUR DRIVEWAY). I WILL CONTACT DEALER, BUT WANTED SEARCH RECALLS FIRST. *TR

Look up ODI 10678546 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

1 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-100None

No examples available for this selection.

2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-051None
ODI 11661073

I buckle the seat belt and it just comes unbuckled spontaneously when I’m driving. I check to see if the seat belt is secure by pulling on it. It seems secure but still unbuckles. I usually have to redo my seatbelt every 5 minutes. I do not feel like it will keep me safe in a collision

Look up ODI 11661073 at NHTSA ↗

2025-061None
ODI 11667812 · 78,000 mi

The contact owns a 2007 Mercury Mountaineer. The contact stated that after shifting the transmission from park(P) to reverse(R), the vehicle failed to respond. The contact removed and reinserted the fob key in the ignition to correct the failure. The vehicle was taken to an independent mechanic, who diagnosed that an unknown transmission part needed to be replaced. The vehicle was not repaired. The mechanic instructed the contact to pull the park release lever each time to shift the vehicle out of park (P). The manufacturer was made aware of th…

Look up ODI 11667812 at NHTSA ↗

2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-09 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 22 reports

2009: 1 complaints · 2010: 2 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2009011
2010122
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
2009600
20101300

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentSeatsPower TrainElectrical SystemVehicle Speed ControlUnknown Or OtherEnginePower Train:Automatic TransmissionSteering
Seats—0
9
ODI 10446394 · 5,000 mi

WHILE DRIVING AT ANY SPEED THE SEAT WILL GO BACK TO ITS PARKED POSITION AND THE INTERIOR LIGHT COMES ON AS IF THE CAR WAS SHUT OFF. YOU TOUCH THE KEY IGNITION AND THE SEAT GOES BACK TO DRIVING POSITION AND THE LIGHT GOES OUT. *KB

Look up ODI 10446394 at NHTSA ↗

ODI 10489013 · 52,000 mi

TL* THE CONTACT OWNS A 2007 MERCURY MOUNTAINEER. WHILE DRIVING APPROXIMATELY 40 MPH, THE FRONT DRIVER'S SIDE SEAT MOVED BACKWARD AND FORWARD INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS ABLE TO DUPLICATE THE FAILURE AND RECOMMENDED REPLACING THE IGNITION. THE TECHNICIAN ADVISED THAT IF THE FAILURE CONTINUED, THEN THE SEATING HARNESS WOULD HAVE TO BE REPLACED. THE CONTACT HAD THE TECHNICIAN DISCONNECT THE SEAT. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.

Look up ODI 10489013 at NHTSA ↗

ODI 10604798 · 112,000 mi

TL* THE CONTACT OWNS A 2007 MERCURY MOUNTAINEER. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS THE AUTOMATIC DRIVER'S SEAT WOULD MOVE INDEPENDENTLY AND THE INTERIOR LIGHTS ILLUMINATED INDEPENDENTLY. THIS FAILURE CONTINUED TO OCCUR FOR A MONTH. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.

Look up ODI 10604798 at NHTSA ↗

0
1
ODI 11253752 · 5 mi

1ST WHILE DRIVING THE DRIVER'S SEAT CONTINUES TO MOVE BACK N FORTH FROM WAY BACK TO UP CLOSE DRIVING THIS VEHICLE WHILE THIS SEAT MOVES IS VERY DANGEROUS EVERYTIME I LOCK THE DOORS THEY UNLOCK N ONLY LOCK WHEN OFF

Look up ODI 11253752 at NHTSA ↗

00
1
ODI 10670675 · 65,000 mi

I WAS DRIVING MY VEHICLE AND THE DRIVER'S SEAT MOVED BACK, AND THE DOME LIGHT CAME ON. THIS REALLY SCARED ME! THANK GOD I WASN'T ON THE HIGHWAY TRAVELING AT A HIGHER RATE OF SPEED WITH OTHER VEHICLES WHEN THIS OCCURRED. THE FIRST TIME THIS HAPPENED WAS APPROXIMATELY 3 MONTHS AGO (THE SEAT MOVES BACK, I MOVE THE SEAT UP & IT GOES BACK AGAIN, I MOVE IT UP AGAIN...UNTIL IT FINALLY STOPS). THIS CONTINUES TO HAPPEN PERIODICALLY EVERY SINCE. *TR

Look up ODI 10670675 at NHTSA ↗

Power Train0—
3
ODI 10548767 · 145,000 mi

APPARENTLY THERE HAVE BEEN A LOT OF ISSUES WITH THE THERMOSTAT HOUSING LEAKING FLUID INTO THE ELECTRICAL SYSTEM CAUSING IT TO SHORT OUT. I WAS DRIVING, WENT TO TAKE OFF IN RUSH HOUR TRAFFIC AND THEY VEHICLE WOULDN'T GO BECAUSE THE LEAK AND RUINED A PART OF THE ELECTRICAL SYSTEM AND THE GEARS WOULD SHIFT. IT WAS ALMOST LIKE THE TRANSMISSION HAD GONE OUT. I HAVE READ SEVERAL ACCOUNTS WHERE THIS HAS HAPPENED TO TONS OF <09 MOUNTAINEERS AND EXPLORERS. TSB 09-22-15 CAME OUT ABOUT THIS ISSUE. I WAS DRIVING WITH MY INFANT DAUGHTER AND WE COULD HA…

Look up ODI 10548767 at NHTSA ↗

ODI 10691333 · 91,305 mi

SEAT MOVED BACK FOR "EASY EXIT" ALL VEHICLE COMPONENTS SHUT OFF AND VEHICLE BRAKES LOCKED UP IN THE ROAD THEN CUT BACK ON BY ITSELF AND TRANSMISSION JERKED INTO GEAR LIKE SOMEONE REAR ENDED US! VERY SCARY AND UNSAFE WITH MY 10 MONTH OLD IN THE VEHICLE! *TR

Look up ODI 10691333 at NHTSA ↗

ODI 11083828 · 150,000 mi

WHILE DRIVING MY SEAT WILL RANDOMLY MOVE BACK AND FORTH AS IF I TOOK THE KEYS OUT. THOUGHT SOMETHING WAS WRONG WITH MY TRANSMISSION BUT AFTER HAVING THE GARAGE PUT TRANSMISSION FLUID IN IT STILL FEELS LIKE THE TRANSMISSION IS MESSED UP EVEN THOUGH THE GARAGE SAYS THE TRANSMISSION IS FINE.

Look up ODI 11083828 at NHTSA ↗

3
ODI 10286494 · 30,000 mi

TL*THE CONTACT OWNS A 2007 MERCURY MOUNTAINEER. IMMEDIATELY AFTER THE VEHICLE WAS TURNED ON WITHOUT WARNING, IT ACCELERATED AND CRASHED INTO A STORE. THE POLICE GAVE HER A TICKET FOR CARELESS DRIVING. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. SHE WAS NOT INFORMED OF THE REPAIRS THAT WERE MADE TO THE VEHICLE. THE CONTACT HAS HAD PROBLEMS WITH THE VEHICLE SINCE SHE PURCHASED IT. PRIOR TO THE FAILURE, WHENEVER SHE ENGAGED THE BRAKE PEDAL THE VEHICLE ACCELERATED WITHOUT WARNING; HOWEVER, THE DEALER STATED THAT THERE WAS NOTHING WRONG WITH THE …

Look up ODI 10286494 at NHTSA ↗

ODI 10550211

2007 MERCURY MOUNTAINEER. CONSUMER WRITES IN REGARDS TO ACCELERATION AND CONSOLE LIGHTING ISSUES AND PROBLEMS WITH BACK WINDSHIELD WIPERS. *SMD

Look up ODI 10550211 at NHTSA ↗

ODI 11043298 · 130,000 mi

MY 2007 MERCURY MOUNTAINEER NEVER HAD ANY PROBLEMS UNTIL RECENTLY, THOUGHT IT WAS THE TRANSMISSION BECAUSE OF THE WAY IT DROVE. TOOK IT TO THE MECHANIC AND GOT TRANSMISSION FLUID PUT IN BUT THE PROBLEMS REMAINED THE SAME AND WAS TOLD THE TRANSMISSION WAS FINE. MY THERMOSTAT HOUSING UNIT WAS LEAKING (THIS IS VERY COMMON WITH THESE CARS AND VERY DANGEROUS, NEEDS IMMEDIATE ATTENTION!) AND HAD CAUSED VERY EXPENSIVE WIRING ISSUES. ALMOST ACTS EXACTLY LIKE THE TRANSMISSION IS GOING OUT - RPM'S ARE WAY TOO HIGH, THE VEHICLE WOULD NOT ACCELERATE IN THE…

Look up ODI 11043298 at NHTSA ↗

2
ODI 10473683

WE BOUGHT THE CAR 2 YEARS AGO AND A FEW MONTHS AFTER WE HAVE PURCHASED IT, IT STARTED TO ACT UP. WHEN WE PULL THE SHIFT GEAR TO REVERSED, IT JERKS REAL BAD AS IF WE WERE REAR ENDED. A FEW TIMES, THE SHIFT GEAR WOULD BE STUCK. WE COULD NOT PULL THE SHIFTER DOWN TO REVERSE FROM PARK. IT NORMALLY TAKES US AN HOUR SO TO DO IT BUT TONIGHT, IT WAS WORST. WE WERE STUCK ON PARK...FINALLY AFTER AN HOUR, WE WERE ABLE TO PULL IT FROM PARK AND ONTO REVERSE FROM THE GARAGE. ONLY THIS TIME REVERSE WAS PARK, NEUTRAL WAS REVERSE, DRIVE WAS NEUTRAL AND 3 WAS DR…

Look up ODI 10473683 at NHTSA ↗

ODI 10608724 · 97,400 mi

VEHICLE WILL NOT SHIFT OUT OF PARK. SHIFT IS LOCKED INTO PARK AND WILL NOT SHIFT TO ANY GEAR AND DEPRESSING LEVER BUTTON AND BRAKE WILL NOT RELEASE OUT OF PARK. I PURCHASED THE VEHICLE FROM HUNTINGTON FORD IN ROCHESTER HILL AND BOUGHT THE EXTENDED WARRANTY AND WAS TOLD BY FORDS SERVICE DEPARTMENT THIS IS NOT COVERED AND WOULD COST $500.00 JUST FOR THE PART. AFTER RESEARCHING THIS PROBLEM I HAVE NOTICED OTHER COMPLAINTS ABOUT THIS ISSUE THAT THE CAR WILL NOT MOVE OUT OF PARK. THIS SEEMS LIKE IT MAY BE A DEFECT BECAUSE I HAVE NEVER EXPERIENCED TH…

Look up ODI 10608724 at NHTSA ↗

00
1
ODI 11083828 · 150,000 mi

WHILE DRIVING MY SEAT WILL RANDOMLY MOVE BACK AND FORTH AS IF I TOOK THE KEYS OUT. THOUGHT SOMETHING WAS WRONG WITH MY TRANSMISSION BUT AFTER HAVING THE GARAGE PUT TRANSMISSION FLUID IN IT STILL FEELS LIKE THE TRANSMISSION IS MESSED UP EVEN THOUGH THE GARAGE SAYS THE TRANSMISSION IS FINE.

Look up ODI 11083828 at NHTSA ↗

Electrical System
9
ODI 10446394 · 5,000 mi

WHILE DRIVING AT ANY SPEED THE SEAT WILL GO BACK TO ITS PARKED POSITION AND THE INTERIOR LIGHT COMES ON AS IF THE CAR WAS SHUT OFF. YOU TOUCH THE KEY IGNITION AND THE SEAT GOES BACK TO DRIVING POSITION AND THE LIGHT GOES OUT. *KB

Look up ODI 10446394 at NHTSA ↗

ODI 10489013 · 52,000 mi

TL* THE CONTACT OWNS A 2007 MERCURY MOUNTAINEER. WHILE DRIVING APPROXIMATELY 40 MPH, THE FRONT DRIVER'S SIDE SEAT MOVED BACKWARD AND FORWARD INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS ABLE TO DUPLICATE THE FAILURE AND RECOMMENDED REPLACING THE IGNITION. THE TECHNICIAN ADVISED THAT IF THE FAILURE CONTINUED, THEN THE SEATING HARNESS WOULD HAVE TO BE REPLACED. THE CONTACT HAD THE TECHNICIAN DISCONNECT THE SEAT. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.

Look up ODI 10489013 at NHTSA ↗

ODI 10604798 · 112,000 mi

TL* THE CONTACT OWNS A 2007 MERCURY MOUNTAINEER. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS THE AUTOMATIC DRIVER'S SEAT WOULD MOVE INDEPENDENTLY AND THE INTERIOR LIGHTS ILLUMINATED INDEPENDENTLY. THIS FAILURE CONTINUED TO OCCUR FOR A MONTH. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.

Look up ODI 10604798 at NHTSA ↗

3
ODI 10548767 · 145,000 mi

APPARENTLY THERE HAVE BEEN A LOT OF ISSUES WITH THE THERMOSTAT HOUSING LEAKING FLUID INTO THE ELECTRICAL SYSTEM CAUSING IT TO SHORT OUT. I WAS DRIVING, WENT TO TAKE OFF IN RUSH HOUR TRAFFIC AND THEY VEHICLE WOULDN'T GO BECAUSE THE LEAK AND RUINED A PART OF THE ELECTRICAL SYSTEM AND THE GEARS WOULD SHIFT. IT WAS ALMOST LIKE THE TRANSMISSION HAD GONE OUT. I HAVE READ SEVERAL ACCOUNTS WHERE THIS HAS HAPPENED TO TONS OF <09 MOUNTAINEERS AND EXPLORERS. TSB 09-22-15 CAME OUT ABOUT THIS ISSUE. I WAS DRIVING WITH MY INFANT DAUGHTER AND WE COULD HA…

Look up ODI 10548767 at NHTSA ↗

ODI 10691333 · 91,305 mi

SEAT MOVED BACK FOR "EASY EXIT" ALL VEHICLE COMPONENTS SHUT OFF AND VEHICLE BRAKES LOCKED UP IN THE ROAD THEN CUT BACK ON BY ITSELF AND TRANSMISSION JERKED INTO GEAR LIKE SOMEONE REAR ENDED US! VERY SCARY AND UNSAFE WITH MY 10 MONTH OLD IN THE VEHICLE! *TR

Look up ODI 10691333 at NHTSA ↗

ODI 11083828 · 150,000 mi

WHILE DRIVING MY SEAT WILL RANDOMLY MOVE BACK AND FORTH AS IF I TOOK THE KEYS OUT. THOUGHT SOMETHING WAS WRONG WITH MY TRANSMISSION BUT AFTER HAVING THE GARAGE PUT TRANSMISSION FLUID IN IT STILL FEELS LIKE THE TRANSMISSION IS MESSED UP EVEN THOUGH THE GARAGE SAYS THE TRANSMISSION IS FINE.

Look up ODI 11083828 at NHTSA ↗

—0
2
ODI 11090988 · 171,237 mi

PASSENGER SEATBELT LOCKS WILL NOT UNLOCK UNLESS YOU UNBUCKEL THE BELT IT JUST KEEPS GETTING TIGHTER HAVE A PROBLEM WHERE THE YOU PUSH DOWN ON GAS IT WON'T DO ANYTHING FOR A MOMENT THEN JOLT FORWARD AN THE MAIN PROBLEM IT WITH THE ELECTRIC IF YOU BARLEY TOUCH THE IGNITION SWITCH OR CONTROLS FOR THE SEAT THE SEAT MOVES THE IGNITION ALSO NOT ONLY MOVES THE SEAT BUT A COUPLE TIMES IT HAS SHUT THE CAR OFF AND ONCE LOCKED US IN THE CAR HAD TO PUT THE KEYS IN AND START TO GET IT TO UNLOCK AND ONCE LOCKED US OUT WITH KEYS STILL IN IGNITION SWITCH

Look up ODI 11090988 at NHTSA ↗

ODI 11253752 · 5 mi

1ST WHILE DRIVING THE DRIVER'S SEAT CONTINUES TO MOVE BACK N FORTH FROM WAY BACK TO UP CLOSE DRIVING THIS VEHICLE WHILE THIS SEAT MOVES IS VERY DANGEROUS EVERYTIME I LOCK THE DOORS THEY UNLOCK N ONLY LOCK WHEN OFF

Look up ODI 11253752 at NHTSA ↗

00
2
ODI 10678546 · 80,600 mi

EXACT SAME AS NHTSA ID # 10654146. THE "EASY EXIT" FEATURE ACTIVATED AT 65 MPH IN FREEWAY TRAFFIC. I AM 6' TALL AND WAS ABLE TO SLIDE SEAT FORWARD, BUT MY WIFE IS 5' TALL AND MAY HAVE HAD ISSUES REACHING THE PEDALS... THIS HAS SINCE HAPPENED ON 3 OTHER OCCASIONS ( 2 AT FREEWAY SPEED, AND ONCE PULLING INTO OUR DRIVEWAY). I WILL CONTACT DEALER, BUT WANTED SEARCH RECALLS FIRST. *TR

Look up ODI 10678546 at NHTSA ↗

ODI 11083828 · 150,000 mi

WHILE DRIVING MY SEAT WILL RANDOMLY MOVE BACK AND FORTH AS IF I TOOK THE KEYS OUT. THOUGHT SOMETHING WAS WRONG WITH MY TRANSMISSION BUT AFTER HAVING THE GARAGE PUT TRANSMISSION FLUID IN IT STILL FEELS LIKE THE TRANSMISSION IS MESSED UP EVEN THOUGH THE GARAGE SAYS THE TRANSMISSION IS FINE.

Look up ODI 11083828 at NHTSA ↗

Vehicle Speed Control0
3
ODI 10286494 · 30,000 mi

TL*THE CONTACT OWNS A 2007 MERCURY MOUNTAINEER. IMMEDIATELY AFTER THE VEHICLE WAS TURNED ON WITHOUT WARNING, IT ACCELERATED AND CRASHED INTO A STORE. THE POLICE GAVE HER A TICKET FOR CARELESS DRIVING. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. SHE WAS NOT INFORMED OF THE REPAIRS THAT WERE MADE TO THE VEHICLE. THE CONTACT HAS HAD PROBLEMS WITH THE VEHICLE SINCE SHE PURCHASED IT. PRIOR TO THE FAILURE, WHENEVER SHE ENGAGED THE BRAKE PEDAL THE VEHICLE ACCELERATED WITHOUT WARNING; HOWEVER, THE DEALER STATED THAT THERE WAS NOTHING WRONG WITH THE …

Look up ODI 10286494 at NHTSA ↗

ODI 10550211

2007 MERCURY MOUNTAINEER. CONSUMER WRITES IN REGARDS TO ACCELERATION AND CONSOLE LIGHTING ISSUES AND PROBLEMS WITH BACK WINDSHIELD WIPERS. *SMD

Look up ODI 10550211 at NHTSA ↗

ODI 11043298 · 130,000 mi

MY 2007 MERCURY MOUNTAINEER NEVER HAD ANY PROBLEMS UNTIL RECENTLY, THOUGHT IT WAS THE TRANSMISSION BECAUSE OF THE WAY IT DROVE. TOOK IT TO THE MECHANIC AND GOT TRANSMISSION FLUID PUT IN BUT THE PROBLEMS REMAINED THE SAME AND WAS TOLD THE TRANSMISSION WAS FINE. MY THERMOSTAT HOUSING UNIT WAS LEAKING (THIS IS VERY COMMON WITH THESE CARS AND VERY DANGEROUS, NEEDS IMMEDIATE ATTENTION!) AND HAD CAUSED VERY EXPENSIVE WIRING ISSUES. ALMOST ACTS EXACTLY LIKE THE TRANSMISSION IS GOING OUT - RPM'S ARE WAY TOO HIGH, THE VEHICLE WOULD NOT ACCELERATE IN THE…

Look up ODI 11043298 at NHTSA ↗

0—0000
Unknown Or Other
1
ODI 11253752 · 5 mi

1ST WHILE DRIVING THE DRIVER'S SEAT CONTINUES TO MOVE BACK N FORTH FROM WAY BACK TO UP CLOSE DRIVING THIS VEHICLE WHILE THIS SEAT MOVES IS VERY DANGEROUS EVERYTIME I LOCK THE DOORS THEY UNLOCK N ONLY LOCK WHEN OFF

Look up ODI 11253752 at NHTSA ↗

2
ODI 10473683

WE BOUGHT THE CAR 2 YEARS AGO AND A FEW MONTHS AFTER WE HAVE PURCHASED IT, IT STARTED TO ACT UP. WHEN WE PULL THE SHIFT GEAR TO REVERSED, IT JERKS REAL BAD AS IF WE WERE REAR ENDED. A FEW TIMES, THE SHIFT GEAR WOULD BE STUCK. WE COULD NOT PULL THE SHIFTER DOWN TO REVERSE FROM PARK. IT NORMALLY TAKES US AN HOUR SO TO DO IT BUT TONIGHT, IT WAS WORST. WE WERE STUCK ON PARK...FINALLY AFTER AN HOUR, WE WERE ABLE TO PULL IT FROM PARK AND ONTO REVERSE FROM THE GARAGE. ONLY THIS TIME REVERSE WAS PARK, NEUTRAL WAS REVERSE, DRIVE WAS NEUTRAL AND 3 WAS DR…

Look up ODI 10473683 at NHTSA ↗

ODI 10608724 · 97,400 mi

VEHICLE WILL NOT SHIFT OUT OF PARK. SHIFT IS LOCKED INTO PARK AND WILL NOT SHIFT TO ANY GEAR AND DEPRESSING LEVER BUTTON AND BRAKE WILL NOT RELEASE OUT OF PARK. I PURCHASED THE VEHICLE FROM HUNTINGTON FORD IN ROCHESTER HILL AND BOUGHT THE EXTENDED WARRANTY AND WAS TOLD BY FORDS SERVICE DEPARTMENT THIS IS NOT COVERED AND WOULD COST $500.00 JUST FOR THE PART. AFTER RESEARCHING THIS PROBLEM I HAVE NOTICED OTHER COMPLAINTS ABOUT THIS ISSUE THAT THE CAR WILL NOT MOVE OUT OF PARK. THIS SEEMS LIKE IT MAY BE A DEFECT BECAUSE I HAVE NEVER EXPERIENCED TH…

Look up ODI 10608724 at NHTSA ↗

2
ODI 11090988 · 171,237 mi

PASSENGER SEATBELT LOCKS WILL NOT UNLOCK UNLESS YOU UNBUCKEL THE BELT IT JUST KEEPS GETTING TIGHTER HAVE A PROBLEM WHERE THE YOU PUSH DOWN ON GAS IT WON'T DO ANYTHING FOR A MOMENT THEN JOLT FORWARD AN THE MAIN PROBLEM IT WITH THE ELECTRIC IF YOU BARLEY TOUCH THE IGNITION SWITCH OR CONTROLS FOR THE SEAT THE SEAT MOVES THE IGNITION ALSO NOT ONLY MOVES THE SEAT BUT A COUPLE TIMES IT HAS SHUT THE CAR OFF AND ONCE LOCKED US IN THE CAR HAD TO PUT THE KEYS IN AND START TO GET IT TO UNLOCK AND ONCE LOCKED US OUT WITH KEYS STILL IN IGNITION SWITCH

Look up ODI 11090988 at NHTSA ↗

ODI 11253752 · 5 mi

1ST WHILE DRIVING THE DRIVER'S SEAT CONTINUES TO MOVE BACK N FORTH FROM WAY BACK TO UP CLOSE DRIVING THIS VEHICLE WHILE THIS SEAT MOVES IS VERY DANGEROUS EVERYTIME I LOCK THE DOORS THEY UNLOCK N ONLY LOCK WHEN OFF

Look up ODI 11253752 at NHTSA ↗

0—000
Engine00000—0
1
ODI 10472722 · 60,000 mi

I WAS DRIVING ON THE HIGHWAY AND NOTICED THAT MY STEERING WAS NOT WORKING WELL. MY ENGINE WAS OVERHEATING AND EVENTUALLY SHUT OFF. I HAD TO PULL OVER ON THE SIDE OF THE HIGHWAY. WHEN I GOT SOMEONE TO LOOK AT THE CAR, WE REALIZED IT HAD NO COOLANT. WE FILLED UP THE COOLANT AND EVERYTHING SEEMED FINE. ABOUT A MONTH LATER I NOTICED THAT THE ENGINE WAS MAKING THE SAME NOISE AS IT HAD BEFORE AS IF IT WERE WORKING TOO HARD. I CHECKED THE COOLANT AND IT WAS COMPLETELY EMPTY AGAIN. I HAVE A FRIEND WHO ALSO OWNS THE MM AND HAD THE SAME PROBLEM. THE REPA…

Look up ODI 10472722 at NHTSA ↗

Power Train:Automatic Transmission000000—0
Steering
1
ODI 10670675 · 65,000 mi

I WAS DRIVING MY VEHICLE AND THE DRIVER'S SEAT MOVED BACK, AND THE DOME LIGHT CAME ON. THIS REALLY SCARED ME! THANK GOD I WASN'T ON THE HIGHWAY TRAVELING AT A HIGHER RATE OF SPEED WITH OTHER VEHICLES WHEN THIS OCCURRED. THE FIRST TIME THIS HAPPENED WAS APPROXIMATELY 3 MONTHS AGO (THE SEAT MOVES BACK, I MOVE THE SEAT UP & IT GOES BACK AGAIN, I MOVE IT UP AGAIN...UNTIL IT FINALLY STOPS). THIS CONTINUES TO HAPPEN PERIODICALLY EVERY SINCE. *TR

Look up ODI 10670675 at NHTSA ↗

1
ODI 11083828 · 150,000 mi

WHILE DRIVING MY SEAT WILL RANDOMLY MOVE BACK AND FORTH AS IF I TOOK THE KEYS OUT. THOUGHT SOMETHING WAS WRONG WITH MY TRANSMISSION BUT AFTER HAVING THE GARAGE PUT TRANSMISSION FLUID IN IT STILL FEELS LIKE THE TRANSMISSION IS MESSED UP EVEN THOUGH THE GARAGE SAYS THE TRANSMISSION IS FINE.

Look up ODI 11083828 at NHTSA ↗

2
ODI 10678546 · 80,600 mi

EXACT SAME AS NHTSA ID # 10654146. THE "EASY EXIT" FEATURE ACTIVATED AT 65 MPH IN FREEWAY TRAFFIC. I AM 6' TALL AND WAS ABLE TO SLIDE SEAT FORWARD, BUT MY WIFE IS 5' TALL AND MAY HAVE HAD ISSUES REACHING THE PEDALS... THIS HAS SINCE HAPPENED ON 3 OTHER OCCASIONS ( 2 AT FREEWAY SPEED, AND ONCE PULLING INTO OUR DRIVEWAY). I WILL CONTACT DEALER, BUT WANTED SEARCH RECALLS FIRST. *TR

Look up ODI 10678546 at NHTSA ↗

ODI 11083828 · 150,000 mi

WHILE DRIVING MY SEAT WILL RANDOMLY MOVE BACK AND FORTH AS IF I TOOK THE KEYS OUT. THOUGHT SOMETHING WAS WRONG WITH MY TRANSMISSION BUT AFTER HAVING THE GARAGE PUT TRANSMISSION FLUID IN IT STILL FEELS LIKE THE TRANSMISSION IS MESSED UP EVEN THOUGH THE GARAGE SAYS THE TRANSMISSION IS FINE.

Look up ODI 11083828 at NHTSA ↗

00
1
ODI 10472722 · 60,000 mi

I WAS DRIVING ON THE HIGHWAY AND NOTICED THAT MY STEERING WAS NOT WORKING WELL. MY ENGINE WAS OVERHEATING AND EVENTUALLY SHUT OFF. I HAD TO PULL OVER ON THE SIDE OF THE HIGHWAY. WHEN I GOT SOMEONE TO LOOK AT THE CAR, WE REALIZED IT HAD NO COOLANT. WE FILLED UP THE COOLANT AND EVERYTHING SEEMED FINE. ABOUT A MONTH LATER I NOTICED THAT THE ENGINE WAS MAKING THE SAME NOISE AS IT HAD BEFORE AS IF IT WERE WORKING TOO HARD. I CHECKED THE COOLANT AND IT WAS COMPLETELY EMPTY AGAIN. I HAVE A FRIEND WHO ALSO OWNS THE MM AND HAD THE SAME PROBLEM. THE REPA…

Look up ODI 10472722 at NHTSA ↗

0—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

5 patterns with matching reports.

Hard or delayed shifting

7 mentions · 8.6% of complaints

Median mileage: 63,500 mi (6 usable records).

ODI 10281919 · 40,000 mi

VEHICLE'S TRANSMISSION "CLUNKS" OR HARD SHIFTS, WHEN SLOWING DOWN AND COMING TO A STOP, OR AT LOW SPEEDS. SURGES AT STOP LIGHTS, OR WILL HESITATE WHEN THE GAS PEDAL IS PUSHED. THIS HAS BEEN AN ONGOING PROBLEM SINCE I PURCHASED THE VEHICLE IN 1997. I HAVE TAKEN IT BACK TO THE DEALER NUMEROUS TIMES, AND THEY TELL ME THAT 1. NOTHING IS WRONG WITH THE TRANSMISSION OR 2. THEY HAVE DOWNLOADED A NEW PROGRAM FOR THE COMPUTER. I KNOW THERE IS SOMETHING WRONG, BUT NO ONE WILL FIX THIS. NOW IT'S 4000 MILES OVER WARRANTY, AND THE PROBLEM IS GETTING WORSE. …

Look up ODI 10281919 at NHTSA ↗

ODI 10299625 · 50,000 mi

TRANSMISSION JERKS AHEAD WHILE TRAVELING ON LONG DISTANCES AND SHORT. IT HAS GOTTEN WORSE. WHEN I APPLY GAS AND USE THE PASSING GEAR TO ACCELERATE IT SHAKES VIOLENTLY. GOING IN AND OUT OF NEUTRAL IT WOULD SEEM. VEHICLE IS 2007 53,000 MILES. CURRENTLY AT DEALER WITH TRANSMISSION SPECIALIST. THEY ARE TALKING TO FORD HQ FOR DIRECTION AND HAVE TRIED UNSUCCESSFULLY TO FIX IT SO FAR. THEY ARE NOW LOOKING AT MEGATRONICS. INTERNET BLOGS SHOW THIS IS VERY COMMON IN FORD SUV'S AND NOT A NEW PROBLEM BUT OVERLOOKED FOR SURE. *TR

Look up ODI 10299625 at NHTSA ↗

ODI 10396528 · 70,000 mi

I TURN MY 2007 MOUNTAINEER AWD ON AND IT ACCELERATES, SO I LET IT STOP IDLING HIGH AND IF IT DOESN'T TOTALLY SHUT OFF I THEN PROCEED TO PUT MY TRUCK EITHER IN DRIVE OR REVERSE AND IT JERKS VERY HARD. I HAVE ALREADY HIT MY GARAGE BECAUSE I WAS NOT ABLE TO STOP THE VEHICLE. I ALREADY TOOK IT TO FORD AND THEY TOLD ME THAT THE ENGINE LIGHT IS NOT ON SO THEY CAN'T DO ANYTHING ABOUT IT. THEY LITTLE WRENCH SYMBOL IS ON THOUGH. I AM SO SCARED THAT I AM GOING TO END UP KILLING SOMEONE. I WISH I COULD AFFORD TO NOT DRIVE MY TRUCK AROUND BUT IT IS MY …

Look up ODI 10396528 at NHTSA ↗

Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Brake response concerns

6 mentions · 7.4% of complaints

Median mileage: 13,400 mi (6 usable records).

ODI 10208534 · 7,800 mi

TRANSMISSION JUKES AHEAD WHILE TRAVELING ON LONG DISTANCES AND SHORT. WHEN I LET OFF OF BRAKE PEDAL IT LOUNGES FORWARD. IT HAS GOTTEN WORSE IN 2MONTHS TIME. I BROUGHT IT TO THE DEALER WHICH IN TURN TOLD ME I MUST WAIT FOR A RECALL PER FORD MOTOR CO. I FEEL THIS IS NONSENSE BEING THIS MATTER IS GETTING WORSE!!! WHAT, I HAVE TO WAIT FOR MY VEHICLE TO DIE BEFORE I CAN GET SOMETHING DONE ABOUT IT?!!! BULLCRAP! THANKS TERESA *TR

Look up ODI 10208534 at NHTSA ↗

ODI 10243206 · 14 mi

WHEN MAKING A SUDDEN STOP, THE BRAKE PEDAL GOES TO THE FLOOR WHILE MAINTAINING PRESSURE ON THE BRAKE PEDAL. WHEN HOLDING VEHICLE ON A STEEP INCLINE (STOPPED), THE PEDAL GOES TO THE FLOOR. HAD IT BACK TO FORD DEALERS AND WAS TOLD THIS IS A NORMAL CONDITION FOR EXPLORERS AND MOUNTAINEERS EVEN THOUGH SERVICE MANAGERS AND THE MECHANICS HAVE TOLD ME THERE WAS A PROBLEM WHEN THEY INITIALLY CHECKED THE BRAKES. I HAVE STARTED THE PAPERWORK FOR THE NYS LEMON LAW PROCEDURE. I HAVE PUT THE FIRST COMPLAINT OF THIS IN THE APPROX. ACCIDENT DATE BOX. THIS HAP…

Look up ODI 10243206 at NHTSA ↗

ODI 10269638 · 19,000 mi

TRANSMISSION HARD DOWNSHIFT WHEN STOPPING OR IN SLOW TRAFFIC. VEHICLE SURGES ALMOST "LEAPS" FORWARD WHILE AT A STOP WHEN FOOT TAKEN OFF OF BRAKE PEDAL. ALMOST HIT VEHICLE IN FRONT. ANOTHER MOUNTAINEER OWNER REFERS TO IT AS A "BUMP STOP". THIS OCCURS DAILY ALTHOUGH NOT EVERY TIME THE VEHICLE STOPS OR SLOWS. THE IS VERY UNNERVING IN STOP & GO TRAFFIC AS YOU HAVE TO KEEP YOUR FOOT ON THE BRAKE AND LEAVE A LARGE SPACE BETWEEN THE VEHICLE IN FRONT TO AVOID REAR ENDING THE OTHER VEHICLE. TOOK VEHICLE TO AAMCO AS OUR FORD DEALERSHIP IS DEPLORABLE,…

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Stalling or loss of power

2 mentions · 2.5% of complaints

Median mileage: 90,000 mi (1 usable records).

ODI 10576197 · 90,000 mi

TL* THE CONTACT OWNS A 2007 MERCURY MOUNTAINEER. THE CONTACT STATED WHILE DRIVING 40 MPH THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE ENGINE OVERHEATED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000. THE VIN WAS UNAVAILABLE.

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ODI 11520365

If you set cruise control while driving under 45 mph the engine shuts off.

Look up ODI 11520365 at NHTSA ↗

Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Steering assistance concerns

1 mentions · 1.2% of complaints

Median mileage: 61,000 mi (1 usable records).

ODI 10398150 · 61,000 mi

TL*THE CONTACT OWNS A 2007 MERCURY MOUNTAINEER. THE DEALER INFORMED THE CONTACT THE RADIATOR NEEDED TO REPLACED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WILL REPAIR THE FAILURE AT THE CONTACTS EXPENSE. THE DEALER INFORMED HER THERE WAS NO RECALLS OR WARRANTY ON THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 61,000. UPDATED 06/03/11 *BF THE CONSUMER STATED ONE MONTH LATER, THE POWER STEERING PUMP HAD TO BE REPLACED. UPDATED 07/08/11

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Warning lights and dashboard alerts

1 mentions · 1.2% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11479984

I was driving on the expressway and my truck just shut off. The car panel Illuminati to a check engine light and a wrench. I had to put on my caution light and make it to the shoulder. That was scary. I sat for 10 minutes before it started back up. I've taken it to the dealership and all they did was guess what the problem could be. They said it might be the fuel pump or something electric or the computer. That's not doing me any good, because I'm still having this problem.

Look up ODI 11479984 at NHTSA ↗

Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b