Auto Recall Watch
U.S. public vehicle records

1999 Mercury MYSTIQUE problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

128 owner complaints analyzed

2 distinct recall campaigns

60,000 mi median reported failure mileage

Scope: 1999 model year. Data updated: . 47 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Structure is the most frequently named component, appearing in 23 of 128 complaints (18.0%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior2318.0%
Electrical and battery issues97.0%
Steering behavior97.0%
Engine operation53.9%
Fuel system concerns53.9%
Transmission and shifting43.1%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Structure
23
Unknown Or Other
19
Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip
8
Visibility:Defroster/Defogger/Hvac System
7
Service Brakes, Hydraulic:Foundation Components:Disc:Rotor
6
Air Bags:Frontal
5
Engine And Engine Cooling
5
Electrical System:Wiring:Interior/Under Dash
4
Component breakdown data
CategoryCount
Structure23
Unknown Or Other19
Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip8
Visibility:Defroster/Defogger/Hvac System7
Service Brakes, Hydraulic:Foundation Components:Disc:Rotor6
Air Bags:Frontal5
Engine And Engine Cooling5
Electrical System:Wiring:Interior/Under Dash4

Structure: 23; Unknown Or Other: 19; Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip: 8; Visibility:Defroster/Defogger/Hvac System: 7; Service Brakes, Hydraulic:Foundation Components:Disc:Rotor: 6; Air Bags:Frontal: 5; Engine And Engine Cooling: 5; Electrical System:Wiring:Interior/Under Dash: 4

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
5
25,000 to 49,999
12
50,000 to 74,999
14
75,000 to 99,999
11
100,000 to 149,999
4
150,000 and above
1
Reported problems by failure mileage data
CategoryCount
Under 25,0005
25,000 to 49,99912
50,000 to 74,99914
75,000 to 99,99911
100,000 to 149,9994
150,000 and above1

Under 25,000: 5; 25,000 to 49,999: 12; 50,000 to 74,999: 14; 75,000 to 99,999: 11; 100,000 to 149,999: 4; 150,000 and above: 1

50,000 to 74,999 miles has the most reports with usable mileage (14). 81 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

1999
10
2000
15
2001
14
2002
10
2003
18
2004
24
2005
13
2006
9
2007
6
2008
4
2009
3
2011
1
2012
1
Complaints over time data
CategoryCount
199910
200015
200114
200210
200318
200424
200513
20069
20076
20084
20093
20111
20121

1999: 10; 2000: 15; 2001: 14; 2002: 10; 2003: 18; 2004: 24; 2005: 13; 2006: 9; 2007: 6; 2008: 4; 2009: 3; 2011: 1; 2012: 1

Pattern summary

Structure leads the component reports. Braking behavior appears in 23 complaint narratives. Electrical and battery issues appears in 9 complaint narratives. Steering behavior appears in 9 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10044119 · 2003-10-16 (October 16, 2003)

HEATER DID NOT WORK PROPERLY. VEHICLE WAS TAKEN TO DEALER, AND THE BLOWER SWITCH WAS REPLACED. ALSO, CONSUMER HEARD A LOUD SQUEALING SOUND WHEN DEPRESSING THE BRAKES. ROTORS WERE REPLACED ON BOTH SIDES OF THE VEHICLE. THE DASHBOARD BEGAN TO RISE UP FROM THE DASHBOARD MOUNT. DEALER HAD NOT YET RESOLVED THE DASHBOARD PROBLEM. MANUFACTURER WOULD BE INFORMED OF THE MYRIAD OF PROBLEMS CONSUMER WAS HAVING.*AK

Owner-reported narrative. 17,000 miles reported. Look up ODI 10044119 at NHTSA ↗

Owner report 10053439 · 2004-02-19 (February 19, 2004)

WHILE DRIVING, THE VEHICLE MADE A SQUEALING NOISE. THE DEALER DETERMINED THAT TIMING BELT PULLEY WAS THE CAUSE OF THE PROBLEM. *AK THE REAR BRAKES HAD TO BE REPLACED, INCLUDING THE DRUMS DUE TO AN OIL LEAK. *JB

Owner-reported narrative. 78,000 miles reported. Look up ODI 10053439 at NHTSA ↗

Owner report 10021948 · 2003-07-11 (July 11, 2003)

THE VEHICLES ELECTRICAL WIRING BURNED WHILE DRIVING WHICH CAUSED SMOKE TO EMIT FROM UNDER THE HOOD. *CB *NLM

Owner-reported narrative. Look up ODI 10021948 at NHTSA ↗

Owner report 10025475 · 2003-07-06 (July 6, 2003)

1999 MERCURY MYSTIQUE ELECTRICAL SYSTEM FAILING. CORROSION AND OVERCHARGING OVER ELECTRICAL WIRES. WAS INFORMED BY REPAIR SHOP THAT HE HAD SEEN THIS PROBLEM WITH ANOTHER FORD CONTOUR. ELECTRICAL WIRING HARNESS IS NOT PUT TOGETHER PROPERLY.*AK

Owner-reported narrative. 80,000 miles reported. Look up ODI 10025475 at NHTSA ↗

Owner report 10032157 · 2003-08-05 (August 5, 2003)

CONSUMER CALLED THE DEALER ABOUT RECALL# 99V060000 CONCERNING VEHICLES WITH AUTOMATIC TRANSMISSION WHICH UTILIZE A PARK/LOCK SOLENOID. IF IT IS POSSIBLE TO ROTATE THE IGNITION KEY TO LOCK POSITION AND REMOVE KEY WITHOUT SHIFT LEVER BEING IN PARK, THESE VEHICLES DO NOT COMPLY WITH REQUIREMENTS OF FMVSS NO. 114 CONCERNING "THEFT PROTECTION." THEREFORE, VEHICLES THAT COME WITH IGNITION KEY REMOVABLE IN GEAR POSITION OTHER THAN PARK, WILL HAVE STEERING COLUMN REPLACED. DEALER STATED THAT THIS VEHICLE WAS INCLUDED IN THE RECALL, BUT HAD TO …

Owner-reported narrative. Look up ODI 10032157 at NHTSA ↗

Owner report 10049414 · 2003-12-08 (December 8, 2003)

I HAVE TO DATE HAD 4 STARTERS REPLACED IN MY 99 MERCURY MYSTIQUE 2.5L V6. I HAVE HAD CONCURRENT IDLING PROBLEMS/SURGING THAT LEADS TO JERKING AND STALLING. DASH WARPAGE WHICH IS NOW CAUSING A BLOCKAGE OF THE VENTING SYSTEM CAUSING A DEFROST PROBLEM. PROBLEMS WHEN DRIVING IN THE RAIN (LOSS OF POWER STEERING). ALL OF THESE ISSUES HAVE BEEN BROUGHT TO THE DEALERSHIPS/SERVICE DEPT.'S ATTENTION. AS WELL I HAVE CONTACTED THE FORDS CUSTOMER RELATIONS CENTER AND THEY WILL NOT HONOR THEIR RECALLS FOR MY VEHICLE. HERE IS WHAT HAPPENED THE 4TH TIME THE ST…

Owner-reported narrative. Look up ODI 10049414 at NHTSA ↗

Owner report 10048556 · 2004-01-15 (January 15, 2004)

WHILE DRIVING AT ANY SPEED, THE VEHICLE STALLED IN TRAFFIC. THE VEHICLE IS CURRENTLY AT THE DEALER. THE MECHANIC WAS UNABLE TO DETERMINE OR DUPLICATE THE PROBLEM. *JB THE CONSUMER TALKED TO ANOTHER CONSUMER WHO EXPERIENCED THE SAME PROBLEM AND THE PROBLEM WAS WITH THE MODULE THAT CONTROLLED THE COMPUTER MODULE (POSSIBLY THE IGNITION MODULE) AND A FLIGHT RECORDER WAS ADDED AND FOUND THE INTERMITTENT PROBLEM. (THE PROBLEM HADN'T BEEN EXPERIENCE SINCE PER THE CONSUMER WHO EXPERIENCED THIS SAME PROBLEM, NOT THE CONSUMER OF THIS LETTER) *SC…

Owner-reported narrative. 28,000 miles reported. Look up ODI 10048556 at NHTSA ↗

Owner report 10065977 · 2004-04-12 (April 12, 2004)

I RECENTLY BOUGHT A 1999 MERCURY MYSTIQUE. AT 68,900 MILES THE FUEL PUMP ON THE CAR FAILED. I WAS IN THE PROCESS OF GETTING IT FIXED AND MY MECHANIC SHOWED ME THE OLD FUEL PUMP AFTER HE'D REMOVED IT FROM THE CAR. THE GROUND WIRE WAS BASICALLY FUSED TO THE SIDE OF THE PLASTIC WHICH MY MECHANIC ASSURED ME SHOULD NOT BE THE CASE. I WAS TOLD THAT IT COULD HAVE CAUSED AN EXPLOSION AT ANY TIME. I WILL BE LODGING A FORMAL COMPLAINT WITH THE FORD/MERCURY COMPANY AS WELL BUT I THOUGHT THAT ANYONE ELSE WHO OWNS A CAR OF THIS TYPE SHOULD KNOW ABOUT THIS D…

Owner-reported narrative. 68,900 miles reported. Look up ODI 10065977 at NHTSA ↗

Owner report 10142865 · 2005-11-16 (November 16, 2005)

ON MONDAY, AUGUST 8TH, 2005 IN THE MORNING I DROVE THE CAR TO WORK WITH MY WIFE IN THE PASSENGER SEAT. ON OUR WAY FILLED THE GAS TANK AT ESSO STATION AT 7:30 A.M. SHORTLY AFTER DRIVING THE CAR OUT OF THE GAS STATION I HEARD TWO LOUD BANGS IN QUICK SUCCESSION FOLLOWED BY A ROUGH SOUND WHICH SOUNDED LIKE THE CAR WAS DRAGGING A PIECE OF METAL ON THE ROAD. STOPPED THE CAR ON THE SHOULDER AND HAD THE INSPIRATION TO LOOK UNDER IT. I SAW TWO PIECES OF WHAT LOOKED LIKE PUTRID STEEL STRAPS HANGING FROM UNDER THE GAS TANK AND TOUCHING THE PAVEMENT.…

Owner-reported narrative. 146,000 miles reported. Look up ODI 10142865 at NHTSA ↗

Owner report 10068434 · 2004-05-06 (May 6, 2004)

THE TRANSMISSION IN MY 1999 MERCURY MYSTIQUE HASS BEEN SLIPPING FOR 2 YEARS AND IT FINALLY WENT OUT. WHEN I WENT TO HAVE IT REPAIRED, I HAD 2 REPAIR SHOPS TELL ME THEY COULD SELL ME A NEW OR REBUILT TRANSMISSION, BUT THEY WOULD SEE ME AGAIN IN A YEAR BECAUSE OF THE PROBLEMS WITH THIS CAR AND TRANSMISSIONS. I CAN'T FIND A RECALL THAT'S BEEN ISSUED. HOW CAN A NEW CAR HAVE SUCH POOR PROBLEMS WITH IT'S TRANSMISSION AND LINCLOLN MERCURY NOT DO ANYTHING ABOUT IT? I'VE TRIED FOR TWO YEARS AND NO HELP.

Owner-reported narrative. Look up ODI 10068434 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

128 unique complaints in this selection. Analysis snapshot: 2026-09-30.

36.7%Usable mileage47 / 128 records
83.6%Valid incident date107 / 128 records
100.0%Valid filing date128 / 128 records
83.6%Ordered incident and filing dates107 / 128 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component199419951996199719981999200020012002
Power Train:Automatic Transmission
00.0%

No examples available for this selection.

329.6%
ODI 10032331

WHILE TRAVELING ON THE HIGHWAY AND WITHOUT PRIOR WARNING VEHICLE DOWNSHIFTS. *AK

Look up ODI 10032331 at NHTSA ↗

2312.4%
ODI 10136054 · 56,000 mi

I PURCHASED MY MERCURY MYSTIQUE NEW IN NOVEMBER OF 1996. I HAVE ALWAYS DRIVEN THE CAR VERY EASY, I DON'T EVEN GET ON THE EXPRESSWAY VERY OFTEN. AT AROUND 45,000 MILES, I HAD THE TRANSMISSION SERVICED, WHICH THE OWNERS MANUAL DOESN'T EVEN MENTION. NOW, WITH ONLY 55K MILES, THE TRANSMISSION HAS FAILED AND NEEDS A TOTAL REBUILD! ALTHOUGH THE CAR IS NEARLY 9 YEARS OLD, AT 55,000 MILES THE TRANSMISSION FAILING IS NOT ACCEPTABLE. THERE HAS TO BE SOME KIND OF FLAW IN THE DESIGN FOR IT TO DO THIS. *B

Look up ODI 10136054 at NHTSA ↗

45.6%
ODI 10173033 · 94,000 mi

DT*: THE CONTACT STATED WHILE TRAVELING VARIOUS SPEEDS, THE OVERDRIVE ACTIVATED ON AND OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP, WHERE A CERTIFIED MECHANIC DETERMINED THAT EITHER THE INSIDE OR OUTSIDE SENSOR OF THE AUTOMATIC TRANSMISSION WAS FAULTY. THERE WAS A NHTSA RECALL #98V233000, REGARDING THE POWERTRAIN: AUTOMATIC TRANSMISSION: LEVER AND LINKAGE: FLOOR SHIFT. THE MANUFACTURER WAS CONTACTED AND DETERMINED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. ALSO, THE CLOCK LIGHT ON THE INSRUMENT PANEL WENT P…

Look up ODI 10173033 at NHTSA ↗

208.7%
ODI 10007221

THE TRANSMISSION FAILED, WHICH CAUSED THE VEHICLE NOT TO ACCELERATE.*JB

Look up ODI 10007221 at NHTSA ↗

32.3%
ODI 10061248 · 5,600 mi

WHILE DRIVING ENGINE AND OVERDRIVE LIGHTS ILLUMINATED. *AK

Look up ODI 10061248 at NHTSA ↗

23.2%
ODI 10113495 · 42,000 mi

THE REAR WHEELS ARE LOCKING WHEN THE DRIVER IS SLOWING DOWN TO STOP. THIS OCCURS WHEN THE WEATHER IS COLD. THE OWNER WAS INFORMED BY A MECHANIC THAT THE REAR BRAKE ASSEMBLY WAS COMPLETELY RUSTED. THE OWNER CONTACTED THE MANUFACTURER, BUT RECEIVED NO ASSISTANCE. *AK THERE WAS A BAD NOISE WHEN THE VEHICLE WAS STARTED AND THE VEHICLE WOULD HESITATE WHEN TRYING TO INCREASE IN SPEED ALONG WITH HARD SHIFTING. RECALL CAMPAIGN # 00V075000. *SC

Look up ODI 10113495 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Engine And Engine Cooling:Engine:Gasoline
00.0%

No examples available for this selection.

185.4%
ODI 10023173 · 75,000 mi

WHILE THE DRIVER OF THE 1995 MERCURY MYSTIQUE WAS OPERATING THE VEHICLE, I WAS IN THE PASSENGERS SEAT. THE CAR BEGAN LOSING POWER AND THE DRIVER KEPT THE CAR GOING. AT THIS POINT A DRIVER PULLED UP ALONG SIDE THE CAR AND YELLED "YOUR CAR IS ON FIRE". THE DRIVER OF THE MYSTIQUE THEN PULLED TO THE SHOULDER AND THE CAR WAS ENGULFED IN FLAMES ON THE PASSENGER SIDE. I IMMEDIATELY EXITED THE CAR WHILE HEARING A WOMAN SCREAM "IT'S GOING TO EXPLODE". I SUFFERED 2ND DEGREE BURNS ON MY FACE,RIGHT EAR, RIGHT ARM, RIGHT LEG AND ISOLATED 3RD DEGREE ON …

Look up ODI 10023173 at NHTSA ↗

2111.4%
ODI 521552

VEHICLE STALLS UNEXPECTEDLY AT SLOW SPEEDS AND AT START UP. MANUFACTURER STATED THAT STALLING, SURGING, SEVERE ENGINE VIBRATION AND ROUGH IDLE ARE NORMAL AND REFUSED TO REPAIR THE VEHICLE.

Look up ODI 521552 at NHTSA ↗

11.4%
ODI 607523

DRIVER'S SEAT WAS FOUND MISALIGNED & LOOSE, DEALER CORRECTED PROBLEM. *YC

Look up ODI 607523 at NHTSA ↗

104.3%
ODI 548245

SPEEDOMETER INOPERATIVE. YH

Look up ODI 548245 at NHTSA ↗

10.8%
ODI 749941

THE CAR HAS BEEN IN THE DEALERSHIP SERVICE DEPT MORE THAN I SEEM TO HAVE IT..FOR MANY DIFFERENT PROBLEMS. NEEDED A NEW ENGINE AT 23K,AIRCONDITIONER BROKEN AT 24K,THE CAR SHAKES AND VIBRATES HAD IT IN THE SHOP MANY TIMES STILL SHAKES! ROTORS ARE PULSING AGAIN HAD THEM TURNED TWICE ALREADY,NEEDS TO GO IN THIS AUG FOR A PEELING CLEARCOAT CORRECTION ON THE PASSENGER SIDE 2 DAYS TO PAINT..AND THE CAR ONLY HAS 26K HELP! AND FORD HAS BEN TERRIBLE WITH DEALING WITH PROBLEMS AND NEVER PROVIDES LOANERS EVEN WHEN THEY HAD MY CAR FOR 3 WEEKS!*AK

Look up ODI 749941 at NHTSA ↗

11.6%
ODI 8009990

VEHICLE STALLS INTERMITTENTLY WHEN COMING TO A STOP, DEALER HAS REPLACED THE POWER STEERING PRESSURE SWITCH, HOWEVER THAT DID NOT REMEDY THE PROBLEM.*JB IDLE AIR CONTROL WAS ALSO REPLACED. *TT

Look up ODI 8009990 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Unknown Or Other
00.0%

No examples available for this selection.

92.7%
ODI 10069646

6/15/03 I DO NOT HAVE THE EXACT DATES OF PROBLEMS, BUT I WILL RELATE MY EXPERIENCES. SHORTLY AFTER PURCHASE USED IN 1999, THE BRAKE LIGHT SWITCH, WHICH ALSO CONTROLS THE SHIFT INTER- LOCK, FAILED. TOOK IT TO THE DEALER AND THEY FOUND AN OPEN CONNECTION BEHIND THE GLOVE BOX THAT CONTROLS THE SWITCH OPERATION. THEY FIXED THAT OPEN CONNECTION AND THE SWITCH WORKED FINE. THEN THE SWITCH PROBLEM STARTED AGAIN. TRIED A NEW SWITCH AND THAT FAILED AFTER A FEW MONTHS. HAVE GONE THROUGH SIX OR SEVEN SWITCHES AND HAVE ONE NOW THAT SEEMS TO WORK. I P…

Look up ODI 10069646 at NHTSA ↗

94.9%
ODI 10006662 · 69,213 mi

1996 MERCURY MYSTIQUE. MR SCC

Look up ODI 10006662 at NHTSA ↗

11.4%
ODI 715795

ENGINE CHECK LIGHT CAME ON, INDEPENDENT SERVICE STATION DETECTED POSSIBLE PROBLEM WITH THERMOSTAT. DEALER REPLACED SENSOR, CHARGED $211.00. TWO DAYS LATER LIGHT CAME ON AGAIN. DEALER DETECTED THERMOSTAT, HAD TO ORDER PART AND REPLACED. TWO WEEKS LATER TEMPERATURE 20 DEGREES, CAR TOOK OVER 30 MINUTES TO HEAT UP AND ICE FORMED ON THE INSIDE OF THE WINDSHIELD. WILL TAKE CAR BACK TO THE DEALER.

Look up ODI 715795 at NHTSA ↗

73.0%
ODI 10068905

THEY HAD A RECALL ON THIS PROBLEM BUT DEALER CLAIMS HE FIX THE PROBLEM BUT IT STILL CONTINUES TO HAPPEN VERY UNHAPPY

Look up ODI 10068905 at NHTSA ↗

1914.8%
ODI 10028865 · 69,000 mi

I PURCHASED A 1999 MERCURY MYSTIQUE GS FROM PREMIER LINCOLN-MERCURY IN COLLINSVILLE, IL IN APRIL 2000. LAST WEEK I NOTICED THAT THE DASHBOARD WAS BEGINNING TO WARP. THE PROBLEM HAS GROWN STEADILY IN THE PAST SEVERAL DAYS, AND THE DASH IS NOW SO WARPED THAT THE FRONT DEFROSTER VENTPLATE POPPED OFF THE DASH. I KNOW THAT FORD OFFERED FREE REPAIR OR REPLACEMENT FROM AUGUST 2001 THROUGH AUGUST 2002 PURSUANT TO OWNER NOTIFICATION PROGRAM 01B78. HOWEVER, THE TERMS OF THE PROGRAM MADE IT CLEAR THAT NO REPAIR OR REPLACEMENT WOULD BE EFFECTED UNLESS …

Look up ODI 10028865 at NHTSA ↗

46.3%
ODI 10060841 · 56,711 mi

VEHICLE HAS WARPAGE OF THE INSTRUMENT PANEL COVER AT THE FRONT EDGE OF THE INSTRUMENT PANEL COVER NEAR THE WINDSHIELD, ABOVE THE INSTRUMENT CLUSTER AND AROUND THE GLOVE COMPARTMENT. THE WARPAGE PREVENTS FRONT DEFOGGER FROM WORKING. THIS WAS TAKEN UP WITH THE DEALER WHO CONFIRMED IT WAS A RECALL, BUT WILL NOT BE HANDLED AS ONE NOW. THE DEALER OFFERED A COST TO DO THE REPAIR.

Look up ODI 10060841 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Suspension:Front:Springs:Coil Springs
00.0%

No examples available for this selection.

113.3%
ODI 719932

BOTH REAR SPRINGS BROKE. THE CAR IS ONLY 5 YEARS OLD. THE HEAVIEST ITEMS EVER CARRIED WERE 3 BAGS OF GROCERIES. I RECEIVED A LETTER FROM FORD MOTOR COMPANY IN 1999 REGARDING THE POSSIBLE FAILURE OF THE FRONT COIL SPRINGS. I REQUESTED THEY BE REPLACED AT THE TIME BEFORE FAILURE AND POSSIBLE ACCIDENT BUT FORD WOULDNT DO IT. THESE SPRINGS MUST BE MADE OF BAD STEEL. MY HUSBAND IS A MACHINIST/TOOL AND DIEMAKER AND LOOKED AT THE BROKEN SPRINGS AND CAN TELL THEY ARE CHEAP STEEL. IT COST US OVER $400.00 TO GET THE CAR FIXED. I WANT TO WRITE TO…

Look up ODI 719932 at NHTSA ↗

31.6%
ODI 10114555 · 67,975 mi

1996 MERCURY MYSTIQUE(68,000). FORD MOTOR COMPANY HAD WHAT THEY REFERRED TO AS A "PROGRAM", EVIDENTLY FOR A PROBLEM WITH THE FRONT SPRINGS.THE PROGRAM WAS BASICALLY A FREE INSPECTION. MY CAR WAS INSPECTED IN 2002 WHILE IT WAS IN FOR ANOTHER RECALL, AT WHICH TIME IT WAS GIVEN A PASSING GRADE.THE PROGRAM EXPIRED @ 150,000 OR DEC. OF 2004 WHICHEVER CAME FIRST.IN FEBRUARY 2005 A 6" CHUNCK OF THE PASS. SIDE SPRING SNAPPED OFF, LUCKILY ON A RESIDENTIAL STREET. I HEARD THE NOISE AND WAS ABLE TO RETRIEVE THE PIECE FROM THE STREET.ON CLOSE INSPECTION TH…

Look up ODI 10114555 at NHTSA ↗

00.0%

No examples available for this selection.

3013.0%
ODI 10008968

AFTER THE RECALL FOR THE FRONT COIL SPRING WAS PERFORMED, RECALL #01I013000, THE PROBLEM RECURRED. THE RECALL REMEDY DID NOT STOP THE SPRING FROM BREAKING, IT ONLY STOPPED IT FROM BLOWING THE TIRE.*JB

Look up ODI 10008968 at NHTSA ↗

10.8%
ODI 10073364 · 65,000 mi

WHILE DRIVING 55 MPH, A LOUD NOISE WAS HEARD COMING FROM THE FRONT. THECONSUMER WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER FOR AN INSPECTION. THE MECHANIC REPLACED THE DRIVER SIDE FRONT COIL SPRING BECAUSE IT WAS CRACKED. PLEASE FILL IN ADDITIONAL INFORMATION. *JB *SC *JB

Look up ODI 10073364 at NHTSA ↗

11.6%
ODI 10188888 · 74,348 mi

FRONT LEFT COIL SPRING BROKE AND PUNCTURED TIRE WHILE BACKING FROM DRIVEWAY. NO INJURIES OR DAMAGE TO VEHICLE. BOTH FRONT COIL SPRINGS REPLACED BY FORD DEALER AT A COST OF ABOUT $300. TIRE DEALER REPLACED TIRE UNDER ROAD HAZARD WARRANTY. *JB

Look up ODI 10188888 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Structure
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

21.1%
ODI 559779

BROKEN TRANSMISSION MOUNT BRACKETS AND BROKEN BOLT BROKE THE VACUUM HOSE RESULTING IN NO POWER BRAKES, THIS PROBLEM HAS OCCURED ON SEVERAL OCCASIONS AND THE MANUFACTURER HAS BEEN NOTIFIED. NLM

Look up ODI 559779 at NHTSA ↗

11.4%
ODI 10115499

DRIVER NOTICED THAT THE INSTRUMENT PANEL DID NOT ILLUMINATE WHICH CAUSED THE TAIL LIGHTS TO FAIL. *AK

Look up ODI 10115499 at NHTSA ↗

00.0%

No examples available for this selection.

2318.0%
ODI 10021697

THE FRONT DASH BOARD CAME APART, WHICH CAUSED THE DEFOGGER VENT TO BE INOPERATIVE. *TT *JB

Look up ODI 10021697 at NHTSA ↗

1727.0%
ODI 10006138 · 45,000 mi

WHILE DRIVING INSTRUMENT PANEL WOULD FOG UP, CAUSING A DISTRACTION.*AK UNDERSIDE OF DASH BECAME UNGLUED ON DRIVER'S SIDE DEFOGGER OPENING NEAREST THE WINDSHIELD. *TT

Look up ODI 10006138 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Engine And Engine Cooling:Engine
00.0%

No examples available for this selection.

195.7%
ODI 10026514

THE VEHICLE OVERHEATS AFTER DRIVING TWO MINUTES. THE VEHICLE WAS TAKEN TO THE DEALER ON 6/6/2003 WHO STATED THAT HEAD GASKETS BLEWOUT AND SHOULD BE REPLACED. *AK

Look up ODI 10026514 at NHTSA ↗

31.6%
ODI 10008854

THE VEHICLE EXPERIENCED A PERSISTENT CHECK ENGINE LIGHT. *DT * JB

Look up ODI 10008854 at NHTSA ↗

68.5%
ODI 541410

CRANKSHAFT DAMPNER/PULLEY FAILED CAUSING VEHICLE TO LOOSE POWER STEERING IN WET WEATHER,RESULTING IN VEHICLE COLLISION AND BRAIN INJURY.

Look up ODI 541410 at NHTSA ↗

73.0%
ODI 10050324 · 134,000 mi

VEHICLE STALLED INTERMITTENTLY. WHEN THIS OCCURRED STEERING AND BRAKES LOCKED UP. *AK

Look up ODI 10050324 at NHTSA ↗

32.3%
ODI 10048556 · 28,000 mi

WHILE DRIVING AT ANY SPEED, THE VEHICLE STALLED IN TRAFFIC. THE VEHICLE IS CURRENTLY AT THE DEALER. THE MECHANIC WAS UNABLE TO DETERMINE OR DUPLICATE THE PROBLEM. *JB THE CONSUMER TALKED TO ANOTHER CONSUMER WHO EXPERIENCED THE SAME PROBLEM AND THE PROBLEM WAS WITH THE MODULE THAT CONTROLLED THE COMPUTER MODULE (POSSIBLY THE IGNITION MODULE) AND A FLIGHT RECORDER WAS ADDED AND FOUND THE INTERMITTENT PROBLEM. (THE PROBLEM HADN'T BEEN EXPERIENCE SINCE PER THE CONSUMER WHO EXPERIENCED THIS SAME PROBLEM, NOT THE CONSUMER OF THIS LETTER) *SC…

Look up ODI 10048556 at NHTSA ↗

23.2%
ODI 10031926

WHILE TRAVELING ON THE HIGHWAY THERE WAS KNOCKING NOISE COMING FROM UNDERNEATH THE VEHICLE. *AK

Look up ODI 10031926 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Engine And Engine Cooling
00.0%

No examples available for this selection.

185.4%
ODI 10004227

PRIOR TO RECALL 00V367000, THE VEHICLE EXPERIENCED ENGINE FAILURE, THE DEALER INFORMED CONSUMER THE ENGINE WAS BEYOND REPAIR.*JB

Look up ODI 10004227 at NHTSA ↗

21.1%
ODI 10069479 · 90,500 mi

HEAD GASKET FAILURE. COOLANT SYSTEM FAILURE. CHECK ENGINE LIGHT CAME ON WITHOUT WARNING, FLASHED AND CONSTANT. I GUESS WHAT THEY SAY ABOUT FORD IS RIGHT FOUND ON ROAD DEAD FIX OR REPAIR DAILY OUCH

Look up ODI 10069479 at NHTSA ↗

22.8%
ODI 10120999 · 80,000 mi

DT: THE WIRING HARNESS AND THE BLOWER RESISTOR WAS FIXED WHICH WERE ON RECALL. ON 4-22-05 AND ON 5-06-05 WHILE THE CAR WAS BEING DRIVEN ON THE HIGHWAY, THE CAR GAVE A TICKING NOISE. THEN THE CAR GAVE A PUFF OF BLUE AND BLACK SMOKE AND THE CAR STOPPED. AFTER THE MECHANIC LOOKED AT THE CAR, THE MECHANIC SAID THE ENGINE WAS GONE. THE CAR UNDERWENT REGULAR CHECK UPS AND OIL CHANGES. THERE WERE NO INDICATIONS THAT THE ENGINE WAS HAVING ANY PROBLEMS OR MALFUNCTIONS. THE ENGINE HAS NOT BEEN REPAIRED. THE COST FOR REPLACING WAS MORE THAN THE CONSUMER …

Look up ODI 10120999 at NHTSA ↗

41.7%
ODI 10069054 · 64,000 mi

ENGINE BLEW ON A TRIP TO ST.LOUIS CAR WAS UNDER FORDS EXTENDED SERVICE PLAN BECAUSE I COULD NOT PRODUCE ALL OF MY ENGINE MAITANCE REPORTS EVEN THOUGH I TRIED TO EXPLAIN TO FORD THAT MANY TIMES I DID MY OWN OIL CHANGES THEY HAVE REFUSE TO HONOR THEIR EXTENDED SERVICE PLAN.

Look up ODI 10069054 at NHTSA ↗

53.9%
ODI 10068826 · 60,000 mi

I HAVE NOT HAD ANY OF THESE PROBLEMS REPAIRED. MY MECHANIC SAID IT WOULD COST MORE THAN THE CAR IS WORTH, AND EVEN WORSE, IT ISN'T PAID FOR YET!!!!

Look up ODI 10068826 at NHTSA ↗

57.9%
ODI 10101692 · 58,000 mi

CHECK ENGINE LIGHT STAYED ON. CONSUMER STATED NO ONE WAS ABLE TO DETERMINE THE CAUSE. NO CONTACT WITH THE MANUFACTURER. *AK

Look up ODI 10101692 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip
00.0%

No examples available for this selection.

72.1%
ODI 707463

PROBLEM WITH FAN MOTOR LED TO OUR TAKING VEHICLE INTO DEALER. THEIR INSPECTION REVEALED SEVERE DETERIORATION TO WIRING HARNESS INSULATION WHICH SERVICE MANAGER SAID MIGHT LEAD TO A FIRE HAZARD. FORD AREA REP CONTACTED AND OFFERED $1,500 PAYMENT TOWARD $2,500 BILL. THIS ALL TOOK PLACE YESTERDAY, JUNE 10, 1999. I DID NOT AUTHORIZE ANY REPLACEMENT TO BE DONE PENDING FURTHER CONVERSATION WITH FORD AND REQUEST THAT THEY REPLACE DEFECTIVE WIRING HARNESS AT NO CHARGE TO ME. PLEASE ALSO NOTE THAT IN JUNE 1998, I COMPLETED AND FILED ANOTHER VEHICL…

Look up ODI 707463 at NHTSA ↗

63.2%
ODI 534876

ABS BRAKE FAILURE.

Look up ODI 534876 at NHTSA ↗

22.8%
ODI 721661

AFTER THE "ABS" WARNING LIGHT CAME ON, THE CAR WAS TAKEN TO A DEALER WHO AFTER A FEW DAYS OF INVESTIGATION SAID THAT "MM NEEDS ELECTRIC HCU HARNESS AND MODULE" WITH AN ESTIMATED COST OF $1500 TO REPAIR. IT SEEMS THAT A WIRING HARNESS SHOULD LAST MORE THAT 3 YEARS, ESPICALLY ON A BRAKING SYSTEM. FORD OFFERED TO PICK UP 50% OF THE REPAIR, BUT THE PREMATURE FAILURE OF THE ABS SYSTEM SEEMS TO BE A DESIGN DEFECT THAT SHOULD BE FORD'S RESPONSIBILITY TO REPAIR. FORM COMPLETED BY FRANK P FRANDINA (OWNER'S FATHER) - DAY PHONE [phone removed]

Look up ODI 721661 at NHTSA ↗

125.2%
ODI 10081735

WHILE DRIVING ABS BRAKE WARNING LIGHT CONTINUOUSLY ILLUMINATED ON THE DASHBOARD. AS A RESULT, THERE WAS EXTENDED STOPPING DISTANCE. VEHICLE WAS TAKEN TO THE DEALERSHIP, AND TECHNICIAN DETERMINED THAT ABS MODULE FAILED, AN WILL COST ABOUT $900.00 AT CONSUMER'S EXPENSE TO FIX IT. *AK

Look up ODI 10081735 at NHTSA ↗

86.3%
ODI 10075999

WHILE APPLYING THE BRAKE PEDAL WENT TO THE FLOOR. CONSUMER WAS ABLE TO CONTROL THE VEHICLE. ABS BRAKING LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER DROVE THE VEHICLE TO DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT BRAKE PADS AND ROTORS NEEDED TO BE REPLACED DUE TO WORN OUT PARTS. *AK

Look up ODI 10075999 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Structure39,750–93,500 mi73,718 mi14
ODI 10026373 · 28,000 mi

THE DASHBOARD IS COMPLETELY SEPARATING FROM THE WINDSHIELD. CAUSE UNKNOWN.*AK

Look up ODI 10026373 at NHTSA ↗

ODI 10042773 · 37,000 mi

ENTIRE DASHBOARD IS LIFTING, AND HAS STARTED COVERING THE VENTS FOR THE DEFROSTER. *AK

Look up ODI 10042773 at NHTSA ↗

ODI 10044119 · 17,000 mi

HEATER DID NOT WORK PROPERLY. VEHICLE WAS TAKEN TO DEALER, AND THE BLOWER SWITCH WAS REPLACED. ALSO, CONSUMER HEARD A LOUD SQUEALING SOUND WHEN DEPRESSING THE BRAKES. ROTORS WERE REPLACED ON BOTH SIDES OF THE VEHICLE. THE DASHBOARD BEGAN TO RISE UP FROM THE DASHBOARD MOUNT. DEALER HAD NOT YET RESOLVED THE DASHBOARD PROBLEM. MANUFACTURER WOULD BE INFORMED OF THE MYRIAD OF PROBLEMS CONSUMER WAS HAVING.*AK

Look up ODI 10044119 at NHTSA ↗

Unknown Or Other54,000–75,500 mi69,000 mi7
ODI 10028865 · 69,000 mi

I PURCHASED A 1999 MERCURY MYSTIQUE GS FROM PREMIER LINCOLN-MERCURY IN COLLINSVILLE, IL IN APRIL 2000. LAST WEEK I NOTICED THAT THE DASHBOARD WAS BEGINNING TO WARP. THE PROBLEM HAS GROWN STEADILY IN THE PAST SEVERAL DAYS, AND THE DASH IS NOW SO WARPED THAT THE FRONT DEFROSTER VENTPLATE POPPED OFF THE DASH. I KNOW THAT FORD OFFERED FREE REPAIR OR REPLACEMENT FROM AUGUST 2001 THROUGH AUGUST 2002 PURSUANT TO OWNER NOTIFICATION PROGRAM 01B78. HOWEVER, THE TERMS OF THE PROGRAM MADE IT CLEAR THAT NO REPAIR OR REPLACEMENT WOULD BE EFFECTED UNLESS …

Look up ODI 10028865 at NHTSA ↗

ODI 10068826 · 60,000 mi

I HAVE NOT HAD ANY OF THESE PROBLEMS REPAIRED. MY MECHANIC SAID IT WOULD COST MORE THAN THE CAR IS WORTH, AND EVEN WORSE, IT ISN'T PAID FOR YET!!!!

Look up ODI 10068826 at NHTSA ↗

ODI 10128219 · 70,000 mi

I HAVE A 1999 MERCURY MYSTIQUE THAT I PURCHASED NEW. IN APOX. 2001, THE DASHBOARD CAME LOOSE NEXT TO THE WINDSHEILD AND BOWED UP. THE DASH WAS REPLACED UNDER WARRANTY. APOX. 1 YEAR LATER THE DASHBOARD DID THE SAME EXACT THING AT WHICH POINT THE WARRANY WAS DONE, IT STILL SITS BOWED UP ABOUT 3 INCHES, THUS IMPAIRING MY VISON WHILE DRIVING. I WAS RECENTLY TOLD AT MY LOCAL FORD DEALER THAT FORD KNEW OF THE PROBLEM, HAD A SPECIAL KIT TO FIX IT AND A PROGRAM UP TO 2 YEARS AGO TO REPAIR THE DASHBOARD AT NO CHARGE. I HAD NO KNOWLEDGE OF THIS PROGRAM …

Look up ODI 10128219 at NHTSA ↗

Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited SlipToo few reports for a range50,000 mi1 (sparse)
ODI 10091830 · 50,000 mi

CHECK ENGINE LIGHT AND ABS LIGHT CAME ON/OFF, AND VEHICLE STOPPED IN THE MIDDLE OF TRAFFIC.*AK

Look up ODI 10091830 at NHTSA ↗

Visibility:Defroster/Defogger/Hvac SystemToo few reports for a range28,000 mi3 (sparse)
ODI 10042040 · 10,000 mi

DASHBOARD IS SEPARATING FROM STRUCTURE AND RAISING UPWARDS IN FRONT OF THE WINDSHIELD. AS A RESULT, DEFROSTER IS NOT FUNCTIONING PROPERLY, AND WINDOWS ARE NOT BEING CLEARED.*AK

Look up ODI 10042040 at NHTSA ↗

ODI 10061829 · 28,000 mi

THE DASH BOARD OF MY 1999 MERCURY MISTIQUE IS WARPING TO THE POINT THAT MY FORWARD VISIBILITY IS OBSTRUCTED AND THE DEFROSTERS CANNOT EFFECTIVELY CLEAR THE WINDSHIELD. *AK

Look up ODI 10061829 at NHTSA ↗

ODI 10197655 · 50,000 mi

MY 1999 MERCURY MYSTIQUES DASH BOARD HAS COMPLETELY WARPED. IT HAS RENDERED THE DEFROSTER USELESS. I WAS NOT INFORMED OF ANY RECALL FOR THE DEFECT. I NOW UNDERSTAND THAT THE LINCOLN/MERCURY COMPANY DID ACKNOWLEDGE A DEFECT IN THE DASHBOARDS. WHAT REMEDY CAN I EXPECT ? *TR

Look up ODI 10197655 at NHTSA ↗

Service Brakes, Hydraulic:Foundation Components:Disc:RotorToo few reports for a range17,000 mi1 (sparse)
ODI 10044119 · 17,000 mi

HEATER DID NOT WORK PROPERLY. VEHICLE WAS TAKEN TO DEALER, AND THE BLOWER SWITCH WAS REPLACED. ALSO, CONSUMER HEARD A LOUD SQUEALING SOUND WHEN DEPRESSING THE BRAKES. ROTORS WERE REPLACED ON BOTH SIDES OF THE VEHICLE. THE DASHBOARD BEGAN TO RISE UP FROM THE DASHBOARD MOUNT. DEALER HAD NOT YET RESOLVED THE DASHBOARD PROBLEM. MANUFACTURER WOULD BE INFORMED OF THE MYRIAD OF PROBLEMS CONSUMER WAS HAVING.*AK

Look up ODI 10044119 at NHTSA ↗

Air Bags:FrontalToo few reports for a range54,500 mi2 (sparse)
ODI 10057852 · 60,000 mi

VEHICLE WAS INVOLVED IN A COLLISION, THE VEHICLE HIT A CONCRETE DIVIDER AND ROLLED INTO A DITCH. UPON IMPACT, THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED INJURIES. VEHICLE WAS TOTALED. *AK *JB

Look up ODI 10057852 at NHTSA ↗

ODI 10061635 · 49,000 mi

WHILE WAITING TO MAKE A LEFT TURN, ANOTHER VEHICLE GOING BETWEEN 50-55 MPH STRUCK CONSUMER'S VEHICLE HEAD ON. UPON IMPACT, AIR BAGS FAILED TO DEPLOY. *AK *LA THE OCCUPANT OF THE VEHICLE THAT WAS KILLED WAS SEATED IN THE REAR SEAT. ACCORDING TO THE PAR THE OCCUPANT WAS NOT BUCKLED. ACCORDING TO THE DETECTIVE THAT INVESTIGATED THE CRASH, THE IMPACT WAS NOT TO THE DIRECT FRONT OF THE VEHICLE. CW

Look up ODI 10061635 at NHTSA ↗

Engine And Engine CoolingToo few reports for a range55,000 mi4 (sparse)
ODI 10068826 · 60,000 mi

I HAVE NOT HAD ANY OF THESE PROBLEMS REPAIRED. MY MECHANIC SAID IT WOULD COST MORE THAN THE CAR IS WORTH, AND EVEN WORSE, IT ISN'T PAID FOR YET!!!!

Look up ODI 10068826 at NHTSA ↗

ODI 10091830 · 50,000 mi

CHECK ENGINE LIGHT AND ABS LIGHT CAME ON/OFF, AND VEHICLE STOPPED IN THE MIDDLE OF TRAFFIC.*AK

Look up ODI 10091830 at NHTSA ↗

ODI 10132658 · 88,118 mi

WE PURCHASED THIS VEHICLE IN 2001. WE WERE TOLD THAT AN ELDERLY WOMAN GOT THE ACCELERATOR STUCK AND SHE RAN INTO A TREE. THUS, THEY PUT A BRAND NEW ENGINE IN THE VEHICLE. SO, WE GOT THIS GREAT NEW CAR WITH ONLY 1,000 MILES ON THE NEW ENGINE. WE HAVE SINCE REPLACED THE IDLER PULLEY THREE TIMES AND THE TENSION PULLEY ONCE. FORD SAYS THAT THEY KNEW THAT THIS IS A CONTINUAL PROBLEM WITH THESE CARS ONCE THE HEAD HAS BEEN REMOVED. I CAN'T BELIEVE THEY WOULD RISK STRANDING PEOPLE INSTEAD OF TAKING RESPONSIBILITY FOR FIXING THEIR PROBLEM. FOR EXA…

Look up ODI 10132658 at NHTSA ↗

Electrical System:Wiring:Interior/Under DashToo few reports for a range60,000 mi1 (sparse)
ODI 10158017 · 60,000 mi

I HAVE HAD A SHUTDOWN OF THE HEATER/AC FAN DUE TO MELTING OF THE WIRING HARNESS DESCRIBED BELOW. I REPLACED IT ONCE A COUPLE YEARS AGO AND IT JUST FRIED AGAIN. I WAS UNAWARE OF AN IDENTIFIED PROBLEM PRIOR TO THIS UNTIL I SAW THIS NO THE INTERNET. I LIVE IN THE DESERT AND IS CURRENTLY TRIPLE DIGIT TEMPERATURES AND IS IMPERATIVE I GET THIS FIXED. I CHECKED MY VIN NUMBER AND IT IS NOT INCLUDED ON THE RECALL LIST BUT FROM THE PRIOR EXPERIENCE I HAVE HAD WITH THIS PROBLEM IN MY CAR, I FEEL IT SHOULD BE ADDRESSED. CAN YOU HELP ME? SYMPTOMS> …

Look up ODI 10158017 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

1 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-100None

No examples available for this selection.

2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-09 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 21 reports

2001: 0 complaints · 2002: 1 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2001000
2002011
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
2001101
2002101

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentStructureUnknown Or OtherService Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited SlipVisibility:Defroster/Defogger/Hvac SystemService Brakes, Hydraulic:Foundation Components:Disc:RotorAir Bags:FrontalEngine And Engine CoolingElectrical System:Wiring:Interior/Under Dash
Structure—
1
ODI 10231809

1999 MERCURY MYSTIQUE DASHBOARD IS CURLING UP. CONSUMER STATES THAT FORD'S RECALL TO REPAIR THIS PROBLEM HAS EXPIRED AND THERE'S NOTHING THEY CAN DO. *NJ

Look up ODI 10231809 at NHTSA ↗

0
1
ODI 10197655 · 50,000 mi

MY 1999 MERCURY MYSTIQUES DASH BOARD HAS COMPLETELY WARPED. IT HAS RENDERED THE DEFROSTER USELESS. I WAS NOT INFORMED OF ANY RECALL FOR THE DEFECT. I NOW UNDERSTAND THAT THE LINCOLN/MERCURY COMPANY DID ACKNOWLEDGE A DEFECT IN THE DASHBOARDS. WHAT REMEDY CAN I EXPECT ? *TR

Look up ODI 10197655 at NHTSA ↗

1
ODI 10044119 · 17,000 mi

HEATER DID NOT WORK PROPERLY. VEHICLE WAS TAKEN TO DEALER, AND THE BLOWER SWITCH WAS REPLACED. ALSO, CONSUMER HEARD A LOUD SQUEALING SOUND WHEN DEPRESSING THE BRAKES. ROTORS WERE REPLACED ON BOTH SIDES OF THE VEHICLE. THE DASHBOARD BEGAN TO RISE UP FROM THE DASHBOARD MOUNT. DEALER HAD NOT YET RESOLVED THE DASHBOARD PROBLEM. MANUFACTURER WOULD BE INFORMED OF THE MYRIAD OF PROBLEMS CONSUMER WAS HAVING.*AK

Look up ODI 10044119 at NHTSA ↗

1
ODI 10186564

TL*- THE CONTACT STATED THAT THE 1999 FORD MYSTIQUE'S DASHBOARD WAS FALLING FROM THE FRAME OF THE VEHICLE. SHE WAS AFRAID THAT THE AIR BAGS MAY DEPLOY WHILE DRIVING THE VEHICLE, OR THE DASHBOARD WILL FALL INTO HER LAP WHILE DRIVING. SHE HAS CONTACTED THE DEALERSHIP, AND THEY INFORMED HER THAT WERE NOT RESPONSIBLE FOR REPAIRING THE DASHBOARD UNDER WARRANTY BECAUSE THE VEHICLE WAS OUT OF WARRANTY. THE CONTACT FEARED DRIVING THE VEHICLE, AND SHE THOUGHT THAT FORD WOULD HONOR THE WARRANTY. SHE DID SPEAK WITH SOMEONE AT A CHRYSLER DEALE…

Look up ODI 10186564 at NHTSA ↗

00
Unknown Or Other
1
ODI 10231809

1999 MERCURY MYSTIQUE DASHBOARD IS CURLING UP. CONSUMER STATES THAT FORD'S RECALL TO REPAIR THIS PROBLEM HAS EXPIRED AND THERE'S NOTHING THEY CAN DO. *NJ

Look up ODI 10231809 at NHTSA ↗

—0000
1
ODI 10068826 · 60,000 mi

I HAVE NOT HAD ANY OF THESE PROBLEMS REPAIRED. MY MECHANIC SAID IT WOULD COST MORE THAN THE CAR IS WORTH, AND EVEN WORSE, IT ISN'T PAID FOR YET!!!!

Look up ODI 10068826 at NHTSA ↗

0
Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip00—0
1
ODI 10075999

WHILE APPLYING THE BRAKE PEDAL WENT TO THE FLOOR. CONSUMER WAS ABLE TO CONTROL THE VEHICLE. ABS BRAKING LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER DROVE THE VEHICLE TO DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT BRAKE PADS AND ROTORS NEEDED TO BE REPLACED DUE TO WORN OUT PARTS. *AK

Look up ODI 10075999 at NHTSA ↗

0
1
ODI 10091830 · 50,000 mi

CHECK ENGINE LIGHT AND ABS LIGHT CAME ON/OFF, AND VEHICLE STOPPED IN THE MIDDLE OF TRAFFIC.*AK

Look up ODI 10091830 at NHTSA ↗

0
Visibility:Defroster/Defogger/Hvac System
1
ODI 10197655 · 50,000 mi

MY 1999 MERCURY MYSTIQUES DASH BOARD HAS COMPLETELY WARPED. IT HAS RENDERED THE DEFROSTER USELESS. I WAS NOT INFORMED OF ANY RECALL FOR THE DEFECT. I NOW UNDERSTAND THAT THE LINCOLN/MERCURY COMPANY DID ACKNOWLEDGE A DEFECT IN THE DASHBOARDS. WHAT REMEDY CAN I EXPECT ? *TR

Look up ODI 10197655 at NHTSA ↗

00—0000
Service Brakes, Hydraulic:Foundation Components:Disc:Rotor
1
ODI 10044119 · 17,000 mi

HEATER DID NOT WORK PROPERLY. VEHICLE WAS TAKEN TO DEALER, AND THE BLOWER SWITCH WAS REPLACED. ALSO, CONSUMER HEARD A LOUD SQUEALING SOUND WHEN DEPRESSING THE BRAKES. ROTORS WERE REPLACED ON BOTH SIDES OF THE VEHICLE. THE DASHBOARD BEGAN TO RISE UP FROM THE DASHBOARD MOUNT. DEALER HAD NOT YET RESOLVED THE DASHBOARD PROBLEM. MANUFACTURER WOULD BE INFORMED OF THE MYRIAD OF PROBLEMS CONSUMER WAS HAVING.*AK

Look up ODI 10044119 at NHTSA ↗

0
1
ODI 10075999

WHILE APPLYING THE BRAKE PEDAL WENT TO THE FLOOR. CONSUMER WAS ABLE TO CONTROL THE VEHICLE. ABS BRAKING LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER DROVE THE VEHICLE TO DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT BRAKE PADS AND ROTORS NEEDED TO BE REPLACED DUE TO WORN OUT PARTS. *AK

Look up ODI 10075999 at NHTSA ↗

0—000
Air Bags:Frontal
1
ODI 10186564

TL*- THE CONTACT STATED THAT THE 1999 FORD MYSTIQUE'S DASHBOARD WAS FALLING FROM THE FRAME OF THE VEHICLE. SHE WAS AFRAID THAT THE AIR BAGS MAY DEPLOY WHILE DRIVING THE VEHICLE, OR THE DASHBOARD WILL FALL INTO HER LAP WHILE DRIVING. SHE HAS CONTACTED THE DEALERSHIP, AND THEY INFORMED HER THAT WERE NOT RESPONSIBLE FOR REPAIRING THE DASHBOARD UNDER WARRANTY BECAUSE THE VEHICLE WAS OUT OF WARRANTY. THE CONTACT FEARED DRIVING THE VEHICLE, AND SHE THOUGHT THAT FORD WOULD HONOR THE WARRANTY. SHE DID SPEAK WITH SOMEONE AT A CHRYSLER DEALE…

Look up ODI 10186564 at NHTSA ↗

0000—00
Engine And Engine Cooling0
1
ODI 10068826 · 60,000 mi

I HAVE NOT HAD ANY OF THESE PROBLEMS REPAIRED. MY MECHANIC SAID IT WOULD COST MORE THAN THE CAR IS WORTH, AND EVEN WORSE, IT ISN'T PAID FOR YET!!!!

Look up ODI 10068826 at NHTSA ↗

1
ODI 10091830 · 50,000 mi

CHECK ENGINE LIGHT AND ABS LIGHT CAME ON/OFF, AND VEHICLE STOPPED IN THE MIDDLE OF TRAFFIC.*AK

Look up ODI 10091830 at NHTSA ↗

000—0
Electrical System:Wiring:Interior/Under Dash0000000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

6 patterns with matching reports.

Stalling or loss of power

5 mentions · 3.9% of complaints

Median mileage: 28,000 mi (1 usable records).

ODI 10048556 · 28,000 mi

WHILE DRIVING AT ANY SPEED, THE VEHICLE STALLED IN TRAFFIC. THE VEHICLE IS CURRENTLY AT THE DEALER. THE MECHANIC WAS UNABLE TO DETERMINE OR DUPLICATE THE PROBLEM. *JB THE CONSUMER TALKED TO ANOTHER CONSUMER WHO EXPERIENCED THE SAME PROBLEM AND THE PROBLEM WAS WITH THE MODULE THAT CONTROLLED THE COMPUTER MODULE (POSSIBLY THE IGNITION MODULE) AND A FLIGHT RECORDER WAS ADDED AND FOUND THE INTERMITTENT PROBLEM. (THE PROBLEM HADN'T BEEN EXPERIENCE SINCE PER THE CONSUMER WHO EXPERIENCED THIS SAME PROBLEM, NOT THE CONSUMER OF THIS LETTER) *SC…

Look up ODI 10048556 at NHTSA ↗

ODI 10049414

I HAVE TO DATE HAD 4 STARTERS REPLACED IN MY 99 MERCURY MYSTIQUE 2.5L V6. I HAVE HAD CONCURRENT IDLING PROBLEMS/SURGING THAT LEADS TO JERKING AND STALLING. DASH WARPAGE WHICH IS NOW CAUSING A BLOCKAGE OF THE VENTING SYSTEM CAUSING A DEFROST PROBLEM. PROBLEMS WHEN DRIVING IN THE RAIN (LOSS OF POWER STEERING). ALL OF THESE ISSUES HAVE BEEN BROUGHT TO THE DEALERSHIPS/SERVICE DEPT.'S ATTENTION. AS WELL I HAVE CONTACTED THE FORDS CUSTOMER RELATIONS CENTER AND THEY WILL NOT HONOR THEIR RECALLS FOR MY VEHICLE. HERE IS WHAT HAPPENED THE 4TH TIME THE ST…

Look up ODI 10049414 at NHTSA ↗

ODI 566445

WHILE DRIVING AT ALL SPEEDS, THE VEHICLE WILL STALL, WITHOUT WARNING. THE CONSUMER IS HAVING THE IGNITION MODULE REPLACED AT HER ON EXPENSE, DUE TO A SIMILAR PROBLEM THAT OTHER MODELS WERE EXPERIENCING, HOWEVER CONSUMER IS NOT SURE IF THE STALLING PROBLEM IS DUE TO THE FAULTY PART. *JB *SCC

Look up ODI 566445 at NHTSA ↗

Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Brake response concerns

4 mentions · 3.1% of complaints

Median mileage: 206,000 mi (1 usable records).

ODI 10075999

WHILE APPLYING THE BRAKE PEDAL WENT TO THE FLOOR. CONSUMER WAS ABLE TO CONTROL THE VEHICLE. ABS BRAKING LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER DROVE THE VEHICLE TO DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT BRAKE PADS AND ROTORS NEEDED TO BE REPLACED DUE TO WORN OUT PARTS. *AK

Look up ODI 10075999 at NHTSA ↗

ODI 10234509 · 206,000 mi

TL*THE CONTACT OWNS A 1999 MERCURY MYSTIQUE. THE BRAKE PEDAL EXTENDED TO THE FLOOR WHEN IT WAS DEPRESSED. THE CONTACT ATTEMPTED TO EXIT THE DRIVEWAY AT 2 MPH, BUT THE VEHICLE FAILED TO STOP. SHE HAD TO CONTINUOUSLY APPLY PRESSURE TO THE BRAKE PEDAL IN ORDER FOR THE VEHICLE TO STOP. SHE INSPECTED THE VEHICLE AND NOTICED BRAKE FLUID LEAKING FROM UNDERNEATH. SHE ALSO NOTICED THAT THE BRAKE LINE AND CHASSIS WERE EXCESSIVELY RUSTED. THE DEALER STATED THAT BECAUSE THERE WAS NO RECALL, THEY WOULD NOT ASSUME ANY FINANCIAL RESPONSIBILITY FOR THE R…

Look up ODI 10234509 at NHTSA ↗

ODI 10253621

MY HUSBAND AND I WAS DRIVING IN TRAFFIC FROM AN APPOINTMENT AND ALL OF A SUDDEN THE CAR STARTS SMOKING WITHIN A QUICK SECOND THE FRONT LEFT SIDE BURST INTO FLAMES, ELECTRICAL WINDOWS WOULDN'T WORK AND THE BRAKES FAILED, THE WE HAD TO RIDE TRAFFIC UNTIL WE COULD MOVE OVER TO THE CURVE AT THIS TIME THE EMERGENCY BRAKE HAD TO BE USED IN ORDER TO STOP THE CAR AND I HAD TO MOVE MYSELF OUT ON THE DRIVERS SIDE. *TR

Look up ODI 10253621 at NHTSA ↗

Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Steering assistance concerns

4 mentions · 3.1% of complaints

Median mileage: Unavailable (0 usable records).

ODI 10049414

I HAVE TO DATE HAD 4 STARTERS REPLACED IN MY 99 MERCURY MYSTIQUE 2.5L V6. I HAVE HAD CONCURRENT IDLING PROBLEMS/SURGING THAT LEADS TO JERKING AND STALLING. DASH WARPAGE WHICH IS NOW CAUSING A BLOCKAGE OF THE VENTING SYSTEM CAUSING A DEFROST PROBLEM. PROBLEMS WHEN DRIVING IN THE RAIN (LOSS OF POWER STEERING). ALL OF THESE ISSUES HAVE BEEN BROUGHT TO THE DEALERSHIPS/SERVICE DEPT.'S ATTENTION. AS WELL I HAVE CONTACTED THE FORDS CUSTOMER RELATIONS CENTER AND THEY WILL NOT HONOR THEIR RECALLS FOR MY VEHICLE. HERE IS WHAT HAPPENED THE 4TH TIME THE ST…

Look up ODI 10049414 at NHTSA ↗

ODI 731642

POWER STEERING IS LOST WHEN DRIVING THRU PUDDLES OR WET STREET. DOES NOT HAPPEN ALL THE TIME. BATTERY LIGHT REMAINS ON FOR SHORT DISTANCE AND BRAKES BECOME VERY NOISEY. CANNOT CONTROL CAR AT THIS POINT AND MUST STOP UNTIL POWER STEERING COMES BACK. ALMOST WENT OFF ROAD AND INTO BANK WHEN TURNING AND THIS HAPPENED. DEALERSHIP HAS NOT FIXED THIS PROBLEM YET, AND WILL BE TAKING THE CAR INTO THE SHOP TODAY BECAUSE THIS PROBLEM CONTINUES. 9/15/00. IT HAPPENS DURING RAIN, OF IF PUDDLES ARE IN PARKING LOT.

Look up ODI 731642 at NHTSA ↗

ODI 747806

FIRST INCIDENTS OCCURRED SEVERAL TIMES BETWEEN 9,000 AND 25,000 MILES WHILE PULLING INTO DRIVEWAY AT LOW SPEED WHERE THERE CAN BE STANDING WATER WHEN IT RAINS. POWER STEERING FAILED FROM BELT SLIPPAGE. ON 7-3-2001 WHILE DRIVING ON A CITY STREET THROUGH REASONABLE CURB-SIDE WATER ON A RAINY AFTERNOON THE POWER STEERING FAILED AT N INTERSECTION. THIS IS A SERIOUS DESIGN FLAW. THE BELT PULLIES ARE LOCATED IN SUCH A PLACE THAT THE TIRES SPLASHING THROUGH SHALLOW STANDING WATER CAUSES THE BELTS TO SLIP AND STEERING AND ELECTRICAL SYSTEM TO FAIL (A…

Look up ODI 747806 at NHTSA ↗

Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Hard or delayed shifting

2 mentions · 1.6% of complaints

Median mileage: 50,000 mi (1 usable records).

ODI 10049414

I HAVE TO DATE HAD 4 STARTERS REPLACED IN MY 99 MERCURY MYSTIQUE 2.5L V6. I HAVE HAD CONCURRENT IDLING PROBLEMS/SURGING THAT LEADS TO JERKING AND STALLING. DASH WARPAGE WHICH IS NOW CAUSING A BLOCKAGE OF THE VENTING SYSTEM CAUSING A DEFROST PROBLEM. PROBLEMS WHEN DRIVING IN THE RAIN (LOSS OF POWER STEERING). ALL OF THESE ISSUES HAVE BEEN BROUGHT TO THE DEALERSHIPS/SERVICE DEPT.'S ATTENTION. AS WELL I HAVE CONTACTED THE FORDS CUSTOMER RELATIONS CENTER AND THEY WILL NOT HONOR THEIR RECALLS FOR MY VEHICLE. HERE IS WHAT HAPPENED THE 4TH TIME THE ST…

Look up ODI 10049414 at NHTSA ↗

ODI 10197672 · 50,000 mi

TL*THE CONTACT OWNS A 1999 MERCURY MYSTIQUE. THE CONTACT HEARD A LOUD GRINDING NOISE COMING FROM THE FRONT END OF THE VEHICLE AND FELT A VIBRATION WHILE IDLING. THE MECHANIC STATED THAT THE ENGINE MOUNTS NEEDED TO BE CHANGED. THE CONTACT STATED THAT THE VEHICLE WOULD JERK TO THE RIGHT WHEN STOPPING AND JERKED TO THE LEFT WHEN HE ACCELERATED. AS OF JULY 27, 2007, THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS 57,000 AND FAILURE MILEAGE WAS 50,000. UPDATED 02-01-08. *KB THE CONSUMER HAS SINCE TRADED IN THE VEHICLE. UPDATED

Look up ODI 10197672 at NHTSA ↗

Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Warning lights and dashboard alerts

2 mentions · 1.6% of complaints

Median mileage: 63,000 mi (2 usable records).

ODI 10091830 · 50,000 mi

CHECK ENGINE LIGHT AND ABS LIGHT CAME ON/OFF, AND VEHICLE STOPPED IN THE MIDDLE OF TRAFFIC.*AK

Look up ODI 10091830 at NHTSA ↗

ODI 10144182 · 76,000 mi

MY CHECK ENGINE LIGHT CAME ON AND THE DIAGNOSTIC CODE SAYS THAT THE CATALYTIC CONVERTER WAS DEFECTIVE, EVEN THOUGH IT IS SUPPOSED TO BE COVERED BY AN 8 YEAR 80,000 MILE WARRANTY I HAVE BEEN STONE WALLED BY EARNHARDT FORD IN ARIZONA IN GETTING IT FIXED. I HAVE ALREADY HAD TO REPLACE 4 O2 SENSORS AT MY EXPENSE IN THE LAST 6 MONTHS. WHEN MY ENGINE LIGHT CAME ON THE FIRST TIME I TOOK THE CAR INTO MY MECHANIC WHO SAID THE CODE WAS FOR THE CATALYTIC CONVERTER AND THAT IT WOULD BE COVERED BY MY WARRANTY SO I SHOULD CONTACT A FORD DEALER. I CALLED A …

Look up ODI 10144182 at NHTSA ↗

Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Fuel smell or leak mentions

1 mentions · 0.8% of complaints

Median mileage: Unavailable (0 usable records).

ODI 740208

THERE IS A CONSTANT GAS SMELL DURING THE WINTER TIME. THE SMELL IS WORSE RIGHT AFTER FILLING THE CAR WITH GASOLINE AND ANYTIME THE CAR IS STARTED MORE THAN ONE TIME SUCH AS NEEDED TO TAKE CARE OF ERRANDS. THE SMELL IS SO BAD AT TIMES I AM AFRAID TO LEAVE THE CAR CLOSE TO THE HOUSE. I HAVE REPORTED THIS MANY TIMES AND THE FUEL PUMP WAS SUPPOSEDLY CHECKED AND THE FUEL FILTER REPLACED AT ONE POINT. GASOLINE HAS LEAKED AT TIMES FROM BEHIND THE PASSENGER SIDE FRONT WHEEL. THIS HAPPENS DURING THE WINTER MONTHS FOR THE MOST PART. *AK

Look up ODI 740208 at NHTSA ↗

Matching rule\b(fuel leak\w*|gas leak\w*|gas(?:oline)? smell|smell\w* (?:of )?(?:fuel|gas))\b