Auto Recall Watch
U.S. public vehicle records

2002 Mercury SABLE problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

440 owner complaints analyzed

3 distinct recall campaigns

75,000 mi median reported failure mileage

Scope: 2002 model year. Data updated: . 358 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Suspension:Front:Springs:Coil Springs is the most frequently named component, appearing in 97 of 440 complaints (22.0%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior7316.6%
Transmission and shifting296.6%
Electrical and battery issues92.0%
Steering behavior92.0%
Engine operation71.6%
Fuel system concerns61.4%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Suspension:Front:Springs:Coil Springs
97
Suspension:Front
67
Vehicle Speed Control
48
Suspension
45
Suspension:Rear
24
Suspension:Rear:Springs:Coil Springs
23
Air Bags:Frontal
16
Visibility:Windshield
13
Component breakdown data
CategoryCount
Suspension:Front:Springs:Coil Springs97
Suspension:Front67
Vehicle Speed Control48
Suspension45
Suspension:Rear24
Suspension:Rear:Springs:Coil Springs23
Air Bags:Frontal16
Visibility:Windshield13

Suspension:Front:Springs:Coil Springs: 97; Suspension:Front: 67; Vehicle Speed Control: 48; Suspension: 45; Suspension:Rear: 24; Suspension:Rear:Springs:Coil Springs: 23; Air Bags:Frontal: 16; Visibility:Windshield: 13

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
24
25,000 to 49,999
55
50,000 to 74,999
97
75,000 to 99,999
101
100,000 to 149,999
69
150,000 and above
12
Reported problems by failure mileage data
CategoryCount
Under 25,00024
25,000 to 49,99955
50,000 to 74,99997
75,000 to 99,999101
100,000 to 149,99969
150,000 and above12

Under 25,000: 24; 25,000 to 49,999: 55; 50,000 to 74,999: 97; 75,000 to 99,999: 101; 100,000 to 149,999: 69; 150,000 and above: 12

75,000 to 99,999 miles has the most reports with usable mileage (101). 82 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2002
21
2003
19
2004
33
2005
28
2006
28
2007
47
2008
59
2009
37
2010
49
2011
34
2012
28
2013
16
2014
12
2015
8
2016
11
2017
4
2018
2
2020
1
2021
1
2022
2
Complaints over time data
CategoryCount
200221
200319
200433
200528
200628
200747
200859
200937
201049
201134
201228
201316
201412
20158
201611
20174
20182
20201
20211
20222

2002: 21; 2003: 19; 2004: 33; 2005: 28; 2006: 28; 2007: 47; 2008: 59; 2009: 37; 2010: 49; 2011: 34; 2012: 28; 2013: 16; 2014: 12; 2015: 8; 2016: 11; 2017: 4; 2018: 2; 2020: 1; 2021: 1; 2022: 2

Pattern summary

Suspension:Front:Springs:Coil Springs leads the component reports. Braking behavior appears in 73 complaint narratives. Transmission and shifting appears in 29 complaint narratives. Electrical and battery issues appears in 9 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10015062 · 2003-04-02 (April 2, 2003)

WHEN THE BRAKES WERE APPLIED, THE PEDAL TRAVELED TO THE FLOOR, THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. *JB WHEN TRAVELING AT HIGH SPEEDS THE PROBLEM WOULD OCCUR. SCC

Owner-reported narrative. Look up ODI 10015062 at NHTSA ↗

Owner report 10018010 · 2003-05-01 (May 1, 2003)

WHILE TRAVELING ON THE HIGHWAY WITHOUT PRIOR WARNING ANOTHER VEHICLE APPLY HIS BRAKES IN FRONT OF HIM FORCING HIM TO HIT FROM BEHIND. PLEASE FILL IN ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM.

Owner-reported narrative. Look up ODI 10018010 at NHTSA ↗

Owner report 10001303 · 2002-12-20 (December 20, 2002)

CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH THE TRANSMISSION. ALSO STATED THAT DEALER WAS CONTACT AND CAN'T FIND NOTHING WRONG WITH IT. TS

Owner-reported narrative. Look up ODI 10001303 at NHTSA ↗

Owner report 10002435 · 2003-01-09 (January 9, 2003)

CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH THE TRANSMISSION. ALSO STATED THAT DEALER WAS CONTACTED AND THAT THEY STATED THAT THEY CAN'T FIND ANYTHING WRONG WITH THE VEHICLE. * NLM

Owner-reported narrative. Look up ODI 10002435 at NHTSA ↗

Owner report 10057207 · 2004-01-30 (January 30, 2004)

WHILE DRIVING BRAKES PROCEEDED TO THE FLOOR AND THE VEHICLE SURGED FORWARD. AS A RESULT, DRIVER HAD TO PUT THE VEHICLE INTO NEUTRAL. DEALER STATED THEAT BATTERY VOLTAGE WAS LOW. *AK

Owner-reported narrative. 18,029 miles reported. Look up ODI 10057207 at NHTSA ↗

Owner report 10099954 · 2004-11-05 (November 5, 2004)

VEHICLE SHUTS DOWN AT HIGHWAY SPEED WITHOUT WARNING. DEALER WAS NOT ABLE TO DUPLICATE THE PROBLEM. *BF THE THEFT LIGHT CAME ON AS WELL AS THE ABS LIGHT WHEN THE VEHICLE SHUT OFF. THE CONSUMER WAS TOLD THE IDLER AIR CONTROL WAS BAD AND HAD TO BE REPLACED. *TC WHEN THE VEHICLE STALLED FOR THE THIRD TIME, THE ABS LIGHT DID NOT ILLUMINATE, BUT THE BATTERY LIGHT ALONG WITH OTHER LIGHTS WHICH DISPLAYED PICTURES DID ILLUMINATE. THE DEALER HAD NO IDEA WHAT THE PROBLEM WAS. *JB

Owner-reported narrative. Look up ODI 10099954 at NHTSA ↗

Owner report 10194085 · 2007-06-24 (June 24, 2007)

I DROVE FROM MY HOME TO OXON HILL, MD, A DISTANCE OF APPROXIMATELY 30 MILES AND THE STEERING WAS BUMPY. WHEN I REACHED MY DESTINATION, I DID A VISUAL INSPECTION OF THE TIRES AND NOTHING APPEARED UNUSUAL. AFTER APPROXIMATELY 45 MINUTES, I RESUMED DRIVING. ABOUT 11 MILES LATER AT EXIT 15 (214/CENTRAL AVENUE EAST) ON 95/495 NORTHBOUND, THE SIDEWALL OF THE RIGHT FRONT TIRE BLEW OUT. I WAS TRAVELING AT A SPEED OF ABOUT 65 MPH. I PULLED OFF THE INTERSTATE AND LOOKED AT THE TIRE. THE TREAD HAD SEPARATED FROM THE SIDEWALL AND WAS APPROXIMATELY 3/…

Owner-reported narrative. 66,695 miles reported. Look up ODI 10194085 at NHTSA ↗

Owner report 10210885 · 2007-12-05 (December 5, 2007)

TL*THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE DRIVING 45 MPH, ANOTHER VEHICLE COMING FROM BEHIND HER, JUMPED THE MEDIAN AND CRASHED INTO THE FRONT END OF HER VEHICLE. AS A RESULT, THE STEERING AND FLOOR COLUMN COLLAPSED, AND THE AIRBAGS DID NOT DEPLOY. THE CRASH DESTROYED THE VEHICLE. THE DRIVER SUSTAINED A SHOULDER HARNESS STRAIN, A FRACTURED STERNUM AND BRUISED RIBS. IN ADDITION, SHE SUSTAINED BRUISES TO HER RIGHT HAND AND LEFT FOOT. THE DRIVER OF THE ONCOMING VEHICLE SUSTAINED MINOR INJURIES. A POLICE REPORT WAS FILED. THE CURRENT…

Owner-reported narrative. 50,000 miles reported. Look up ODI 10210885 at NHTSA ↗

Owner report 10074365 · 2004-05-27 (May 27, 2004)

WHILE DRIVING 70 MPH IN CRUISE CONTROL THE VEHICLE STALLED WITHOUT WARNING. THE DEALERSHIP WAS NOTIFIED AND INSTALLED A NEW BRAKE LIGHT SWITCH. *NM *NM

Owner-reported narrative. 14,456 miles reported. Look up ODI 10074365 at NHTSA ↗

Owner report 10081894 · 2004-07-14 (July 14, 2004)

WHILE DRIVING ON THE HIGHWAY OIL LIGHT CAME ON, AND THE VEHICLE STARTED SHAKING. VEHICLE STALLED WHILE THE CONSUMER WAS PULLING OFF THE HIGHWAY. CONSUMER THEN CHECKED THE OIL LEVEL WHICH INDICATED EMPTY. VEHICLE WAS TOWED TO A DEALERSHIP AND STAYED THERE FOR 3 WEEKS BEFORE THEY INDICATED THAT ENGINE LOST ITS OIL. VEHICLE WAS THEN TOWED TO A MECHANIC, WHO DID TSB 10007358 PRINT OUT THAT INDICATED THAT THIS WAS A COMMON FAILURE WITH THESE VEHICLE.*AK

Owner-reported narrative. 10,297 miles reported. Look up ODI 10081894 at NHTSA ↗

Owner report 10038238 · 2003-12-24 (December 24, 2003)

IN MARCH 2003 WHILE DRIVING 52 MPH VEHICLE WAS INVOLVED IN A COLLISION WHERE FRONT END WAS DAMAGED, AND FRONT AIR BAGS DID NOT DEPLOY. DEALER STATED THAT FRONT AIR BAGS SHOULD HAVE DEPLOYED. *AK THE VEHICLE CHECK ENGINE LIGHT ILLUMINATED AND IT'S EXPERIENCING PROBLEM WITH THE EGR VALVE AND FUEL PUMP. *NM

Owner-reported narrative. Look up ODI 10038238 at NHTSA ↗

Owner report 10071215 · 2004-01-15 (January 15, 2004)

I BOUGHT MY CAR TWO MONTHS AGO AUGUST 10,2003, FROM HOODRIVER FORD MERCURY, AND SO FAR, IT HAS BEEN IN THE SHOP TWICE. WHILE I AM SITTING,IT DIES AND WILL NOT KEEP IDLING AFTER 5 MINUTES. I HAVE TAKEN IT IN TWICE TO THE SHOP AT THE FORD DEALER, AND THEY HAVE ALREADY COST ME $48.00 ON MY FORD CREDIT CARD FOR A FUEL PUMP. THEY ALSO SAID THAT THEY PUT IN NEW SENSORS TOO. I DON'T WANT TO USE UP MY FULL WARRANTY IN A FEW MONTHS.... TWO DAYS AGO, I TOOK IT BACK AND THEY PUT IN FOUR OTHER PARTS WITH SOMETHING TO DO WITH LEAKING VALVES AND OR SOMETHI…

Owner-reported narrative. Look up ODI 10071215 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

440 unique complaints in this selection. Analysis snapshot: 2026-10-01.

81.4%Usable mileage358 / 440 records
96.6%Valid incident date425 / 440 records
100.0%Valid filing date440 / 440 records
96.6%Ordered incident and filing dates425 / 440 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component19951996199719981999200020012002200320042005200620082009
Engine And Engine Cooling:Engine
5616.0%
ODI 10000311 · 70,900 mi

BLOWN HEAD GASKET ON ALL FORD 3800'S. TS

Look up ODI 10000311 at NHTSA ↗

144.6%
ODI 10009682 · 39,000 mi

VEHICLE STALLED REPEATEDLY. THE IGNITION MODULE WAS REPLACED, HOWEVER THE PROBLEM RECURRED.*JB

Look up ODI 10009682 at NHTSA ↗

104.4%
ODI 10003085 · 80,000 mi

THE MOST RECENT PROBLEMS ARE ELECTRICAL IN NATURE. FIRST, ALL OF THE PASSENGER POWER WINDOWS HAVE FAILED. THEY CAN ONLY BE CONTROLLED BY THE DRIVER SIDE PANEL. SECOND, EVEN THOUGH ALL OF THE DOORS ARE SECURELY CLOSED, THE INTERIOR DOME LIGHT WILL REMAIN ON BETWEEN 20 SECONDS AND SEVERAL HOURS. THERE WERE OCCASIONS WHEN THE LIGHT WOULD COME ON BY ITSELF WHILE I WAS DRIVING DOWN THE HIGHWAY TO WORK. AN AUDIBLE CLICKING NOISE COULD BE HEARD FROM UNDER THE DASH. THE CLICK IS SIMILAR TO THE SOUND MADE WHEN MANUALLY OPERATING THE SWITCH. THIRD, THIS …

Look up ODI 10003085 at NHTSA ↗

52.6%
ODI 10017865

WHEN THE CONSUMER REMOVED HIS REMOVED HIS FOOT FROM THE ACCELERATOR PEDAL, THE VEHICLE CONTINUED TO ACCELERATE. ALSO, WHEN THE BRAKES WERE APPLIED THE ENGINE CONTINUED TO SURGE. *JB

Look up ODI 10017865 at NHTSA ↗

41.6%
ODI 10013658 · 80,000 mi

1999 MERCURY SABLE HEAD GASKET BLOWN. THERE WAS NO WARNING. DRIVING THE SPEED LIMIT IN TOWN. THE BATTERY LIGHT CAME ON, SMELL OF COOLANT, SERVICE ENGINE LIGHT CAME ON AND CAR STOPPED. CAR HAD TO BE TOWED. *NLM

Look up ODI 10013658 at NHTSA ↗

51.1%
ODI 10074300 · 77,000 mi

WHEN THE KEY WAS TURNED IN THE IGNITION THERE WAS AN EXPLOSION. THE AIR INTAKE MANIFOLD ON TOP OF THE ENGINE EXPLODED INTO PIECES. THE VEHICLE WAS TOWED TO THE DEALERSHIP. THE DEALERSHIP INSPECTED THE VEHICLE, BUT COULDN'T INDICATE WHAT CAUSED THE EXPLOSION. THE MANIFOLD, SPARK PLUG AND 3 TYPES OF SPRINGS WERE REPLACED. *NM

Look up ODI 10074300 at NHTSA ↗

51.2%
ODI 10015696 · 13,000 mi

THE VEHICLE HAD A CONSISTENT OIL LEAK SINCE PURCHASE. THE DEALER STATED THE ENGINE GASKET CYLINDER HEADS LEAKED. *JB ...*AK

Look up ODI 10015696 at NHTSA ↗

40.9%
ODI 10125660 · 8,530 mi

DT: THE CONSUMER SAID THAT HE GOT OUT OF THE CAR TO GO GET A HAIR CUT, AND WHEN HE CAME OUT THE CAR WAS RUNNING ALTHOUGH HE HAD THE KEYS IN HIS HANDS. WHEN THE CONSUMER POPPED THE HOOD, THE ENGINE WAS RUNNING, AND WHEN HE CLOSED THE HOOD IT STOPPED ALL OF A SUDDEN. THE CONSUMER HAD NO IDEA THAT THIS WAS GOING TO HAPPEN. THE CONSUMER SAW ON CNN NEWS ABOUT FORD. THE CONSUMER HAD BECOME CONCERNED AND WANTED SOMEONE TO HELP HIM. THE DEALER SAID THAT THEY COULD NOT FIND ANYTHING WRONG WITH THE CAR. THE MANUFACTURER SAID THAT THE CAR WAS NOT …

Look up ODI 10125660 at NHTSA ↗

21.0%
ODI 10045158

THE OIL PAN GASKET HAS BEEN REPLACED TWICE ON MY VEHICLE AND NOW IT IS LEAKING AGAIN. I SUSPECT THIS IS A MANUFACTURING DEFECT. HOW CAN I SOLVE THIS PROBLEM? *LA

Look up ODI 10045158 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Power Train:Automatic Transmission
236.6%
ODI 10007906 · 123,000 mi

MY AUTOMATIC TRANSMISSION HAS BEEN ACTING UP EVER SINCE I PURCHASED MY CAR IN 1999. IT ONLY HAD 86000 MILES ON IT AND I WAS TOLD THAT THE CAR NEEDED TO BE DRIVEN FOR A WHILE AND IT WOULD STRAIGHTEN ITSELF OUT. WELL, NOW IT'S SITTING IN MY FRONT YARD NEEDING A $1700 TRANSMISSION IN IT. LUCKY FOR ME, I WAS ON MY WAY HOME ON A BACK ROAD INSTEAD OF ON A HIGHWAY WITH TRAFFIC ZOOMING BY.

Look up ODI 10007906 at NHTSA ↗

5417.8%
ODI 10007614 · 46,650 mi

CAR IS A 1996 MERCURY SABLE, VIN [XXX], WITH A DEFECTIVE TRANSMISSION. CAR WOULD LUNGE AND JERK AS CAR WOULD SLOW AND THEN RE-ACCELERATE (SUCH AS GOING INTO AND OUT OF A CURVE IN TOWN, OR APPROACHING A RED LIGHT THAT CHANGED TO GREEN BEFORE THE CAR COMPLETELY STOPPED.) CAR WAS FIRST WORKED ON 9/9/1999, AT WHICH TIME THE CAR HAD 28,156 MILES ON IT. THE DEALER REPLACED A SENSOR UNDER WARRANTY. THE SYMPTOMS AGAIN STARTED OCCURRING ABOUT A YEAR LATER. WHEN SERVICED ON 5/15/2001, THE DEALER COULD NOT FIND THE SOURCE OF THE PROBLEM. FINALLY, T…

Look up ODI 10007614 at NHTSA ↗

3013.2%
ODI 10003211 · 34 mi

I PURCHASED A 1997 MERCURY SABLE IN JULY 1977 FROM DON JACKSON SPARTAN LINCOLN MERCURY DEALER. I HAVE HAD CONTINUOUS TROUBLE WITH THE TRANSMISSION, THE BRAKES, THE "PLASTIC" BUCKET HOLDING RESERVE ANTIFREEZE (CRACKED AND LEAKED ANTIFREEZE) AND NOW THE WINDSHIELD WIPERS WORK WHEN THEY WANT TO WORK (INTERMITTENTLY AND STEADILY). WHEN I CONTACTED DON JACKSON LINCOLN-MERCURY AT THOSE TIMES WHEN THE PARTS ACTED UP TO ASK THEM IF THERE HAD BEEN ANY RECALLS OR PROBLEMS (AND I CITED EACH AREA EACH TIME I CALLED), I WAS TOLD THERE WERE NO PROBLEMS RE…

Look up ODI 10003211 at NHTSA ↗

1910.0%
ODI 10018076

WHILE DRIVING THERE WAS A LOUD NOISE COMING FROM UNDERNEATH THE VEHICLE. *NLM

Look up ODI 10018076 at NHTSA ↗

135.0%
ODI 10031517

PROBLEMS WITH TRANSMISSION CAUSED VEHICLE TO STOP.*MR WHILE DRIVING 60 MPH, THE VEHICLE STOPPED, AND FAILED TO ACCELERATED WHEN THE PEDAL WAS PUSHED. *TS *JB

Look up ODI 10031517 at NHTSA ↗

163.4%
ODI 10000421

ON THE MORNING OF 12/19/02, I ENTERED MY VEHICLE AND STARTED IT UP. AFTER CLOSING THE DOOR I OBSERVED IN THE OUTSIDE REARVIEW MIRROR THAT IT APPEARED MY GARAGE DOOR WAS NOT FULLU OPENED. I THEN OPENED THE DRIVER SIDE DOOR AND EXITED IT WITHOUT CLOSING IT. WITH MY BACK TO THE VEHICLE I VERIFIED THAT THE GARAGE DOOR WAS FULLY OPENED. BEFORE I COULD TURN AROUND THE VEHICLE HAD PROCEEDED TO BACK OUT OF THE GARAGE WITH THE CAR DOOR OPENED. I WAS NOT ABLE TO RE-ENTER THE VEHICLE WITH THE HOPES OF STOPPING IT AS THE DOOR MADE CONTACT WITH SOME PLASTIC…

Look up ODI 10000421 at NHTSA ↗

133.0%
ODI 10015688 · 13,000 mi

WHEN THE GEAR WAS SWITCHED FROM PARK TO REVERSE, THE VEHICLE LURCHED FORWARD AND ALMOST CAUSED AN ACCIDENT. *JB..*AK

Look up ODI 10015688 at NHTSA ↗

102.3%
ODI 10002435

CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH THE TRANSMISSION. ALSO STATED THAT DEALER WAS CONTACTED AND THAT THEY STATED THAT THEY CAN'T FIND ANYTHING WRONG WITH THE VEHICLE. * NLM

Look up ODI 10002435 at NHTSA ↗

52.5%
ODI 10144045

DT: CONTACT STATED THE INSTRUMENT PANEL WOULD LIGHT UP AND THE RADIO WOULD GO OUT, AND THE VEHICLE WOULD SHUT OFF. SHE PUT THE VEHICLE IN PARK AND WAS ABLE TO RESTART IT. SHE CONTACTED THE MECHANIC, WHO REPLACED THE TWO SENSORS ON THE VEHICLE. *AK THE MECHANIC STATED THE VEHICLE THINKS IT IS BEING STOLEN. THE VEHICLE IS STILL HAVING THE SAME PROBLEM.

Look up ODI 10144045 at NHTSA ↗

47.7%
ODI 10101612

VEHICLE JUMPS FORWARD ABOUT 3 FEET WHEN IT IS STARTED. OCCASIONALLY, THE SAME PROBLEM OCCURS WHEN IDLING. *NM

Look up ODI 10101612 at NHTSA ↗

44.8%
ODI 10227109

WHILE DRIVING AND AFTER COMING TO A COMPLETE STOP THE AUTOMATIC TRANSMISSION WOULD NOT CHANGE GEARS. W/O WARNING NO PREVIOUS CAR PROBLEMS, REGULAR VEHICLE CHECK-UPS AND THE TRANSMISSION GOES OUT. I HAVE BEEN TOLD BY A TRANSMISSION REPAIR SHOP THAT IT IS THE CONVERTER. AFTER CALLING THAT SHOP AND A FORD DEALERSHIP THEY ALL HAVE HAD STORIES ABOUT THIS PIECE GOING OUT IN THE TRANSMISSION AND BASICALLY INDICATED THAT I NEED A NEW TRANSMISSION OR A REBUILT ONE. KEEP IN MIND THIS IS A 2005 MERCURY SABLE. *TR

Look up ODI 10227109 at NHTSA ↗

00.0%

No examples available for this selection.

23.3%
ODI 10218193 · 1,000 mi

1. TRANS FAILS TO DOWNSHIFT,INTERMITTENTLY, WHEN ACCELERATING FROM APPR. 50 MPH ON AND INCLINE, REVS TO 5500 RPM BUT CAR SLOWS DOWN. ALMOST GOT HIT BY TRUCK ON FREEWAY YESTERDAY. 2. THE CAR GROUND TO A HALT WHILE MAKING A LEFT HAND TURN AND ACCELERATING AT ABOUT 15-20 MPH. OCCURRED ONE TIME, ALMOST REAR ENDED. 3. ON SLIGHT INCLINE, IN DRIVE, CAR WILL ROLL BACK AS IF IN NEUTRAL, ALMOST HIT CAR BEHIND ME SEVERAL TIMES AND DIFFICULT TO PARK VEHICLE. THERE ARE OTHER TRANS RELATED ISSUES, BUT THESE THREE ARE SAFETY CONCERNS. CAR HAS BEEN AT DEALER…

Look up ODI 10218193 at NHTSA ↗

00.0%

No examples available for this selection.

Vehicle Speed Control
154.3%
ODI 10003978

WHILE TRAVELING ON THE HIGHWAY THE SPEEDOMETER NEEDLE GOES FROM SIDE TO SIDE AND WILL NOT REGISTER THE CORRECT SPEED. THE DEALER IS AWARE OF THE PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION . *NLM *DT

Look up ODI 10003978 at NHTSA ↗

113.6%
ODI 10006304

WHEN THE BRAKE WAS APPLIED, THE VEHICLE LUNGED FORWARD AND ACCELERATED INTO SOME NEARBY TRASH CANS AND A WOODEN FENCE. *JG *JB

Look up ODI 10006304 at NHTSA ↗

198.3%
ODI 10009110

THE SPEED CONTROL SWITCH DID NOT WORK. *JB THE CONSUMER CALLED THE DEALERSHIP AND THE MANUFACTURER REGARDING RECALL #98V028000, 97V097000, 99V12400, AND WAS TOLD THEY WERE NOT VALID. *SCC *JB

Look up ODI 10009110 at NHTSA ↗

2312.1%
ODI 10087325 · 89,000 mi

WHILE DRIVING AT ANY SPEED OVERDRIVE LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. THIS CAUSED THE SPEEDOMETER TO DROP TO ZERO, AND THE SRS LIGHT ILLUMINATED ON THE DASHBOARD. ALSO, HORN BECAME INOPERATIVE. VEHICLE WAS TAKEN TOT HE DEALER FOR INSPECTION. *AK

Look up ODI 10087325 at NHTSA ↗

114.3%
ODI 10002406

CONSUMER CALLED COMPLAINING WHILE DRIVING THE VEHICLE SUFFERED SUDDEN ACCELERATION WHEN THE CONSUMER STOP LIGHT. . VEHICLE HAS BEEN TO DEALER ON SEVERAL OCCASIONS AND WHERE UNABLE TO DUPLICATE THE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. TS

Look up ODI 10002406 at NHTSA ↗

449.5%
ODI 10025445

ON 06/26/03 2000 SABLE PARKED IN FRIENDS DRIVEWAY IN PARK RUNNING WITH A/C ON AND DRIVER LEFT VEHICLE. DRIVER WENT TO FRONT DOOR AND THEN HEARD A BOOM. CAR WENT UP A SLIGHT GRADE AND CONTINUED FOR 15 FEET AND STRUCK FRIENDS NEW MOTOR HOME. OWNER OF MOTOR HOME OPENED CAR DOOR TO MOVE VEHICLE AND FOUND CAR STILL IN PARK. OWNER SELECTED REVERSE AND BACKED CAR AWAY FROM MOTOR HOME. METLIFE AUTO & HOME NOTIFIED. ON 06/27/03 THIS SABLE WAS DRIVEN AND PARKED IN A PARKING LOT AND TURNED OFF. WHEN DRIVER AND 2 PASSENGERS RETURNED TO CAR AND STARTED CAR …

Look up ODI 10025445 at NHTSA ↗

4310.0%
ODI 10015688 · 13,000 mi

WHEN THE GEAR WAS SWITCHED FROM PARK TO REVERSE, THE VEHICLE LURCHED FORWARD AND ALMOST CAUSED AN ACCIDENT. *JB..*AK

Look up ODI 10015688 at NHTSA ↗

4810.9%
ODI 10015990 · 17,000 mi

WHEN THE VEHICLE WAS STARTED, IT MADE A LOUD NOISE AND AUTOMATICALLY ACCELERATED. THE CONSUMER TOOK THE KEY OUT OF THE IGNITION TO MAKE THE VEHICLE STOP. THE VEHICLE WAS RESTARTED AND THERE WAS NO FURTHER PROBLEM. *JB THE DEALER COULDN'T FIND THE PROBLEM. (MODEL LS)SCC

Look up ODI 10015990 at NHTSA ↗

2512.4%
ODI 10111727

WHILE APPLYING THE BRAKE PEDAL, THE VEHICLE ACCELERATED UNCONTROLLABLY. THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND PULLED OVER. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE MECHANIC CAN NOT DUPLICATE THE PROBLEM AT THIS TIME. PLEASE PROVIDE FURTHER DETAILS. *NM

Look up ODI 10111727 at NHTSA ↗

1426.9%
ODI 10451504 · 116,000 mi

I NOTICED THAT THE CAR DID NOT DECELERATE WHEN I REMOVED MY FOOT FROM THE GAS PEDAL. WHEN I BRAKED, THE ENGINE CONTINUED TO RACE. I PUT THE CAR IN NEUTRAL AND I COULD HEAR THE ENGINE RACE EVEN FASTER. AT THE LIGHT I KEPT IT IN NEUTRAL AND GAVE IT GAS WHILE BRAKED. THEN IT WENT BACK TO NORMAL IDLE SPEED. IT HAS DONE THIS SEVERAL TIMES SINCE THAT FIRST INCIDENT. PREVIOUS TO THAT FIRST INCIDENT, I NOTICED THAT THE CRUISE CONTROL NO LONGER WORKED. *TR

Look up ODI 10451504 at NHTSA ↗

3542.2%
ODI 10424246 · 85 mi

ENTERED INTERSTATE 81, ACCELERATED TO 65 MILES PER HOUR AND SET CRUISE CONTROL, DROVE FOR SEVERAL MINUTES WHEN FOR NO APPARENT REASON THE CAR ACCELERATED TO APP. 85 MILES PER HOUR AT WHICH TIME THE CRUISE CONTROL CEASED TO WORK. I WOULD LIKE TO KNOW IF THERE WERE ANY OTHER REPORTS OF THIS HAPPENING. *TR

Look up ODI 10424246 at NHTSA ↗

1100.0%
ODI 10640194 · 6,500 mi

I WAS DRIVING ALONG WITH MY FRIENDS AT ABOUT 30 MPH WHEN THE CAR JUST BEGAN TO ACCELERATE I FLIPPED SEVERAL TIMES BROKE MY NECK AND FRACTURED MY BACK. I HAVE CONTINUES PAIN AND RUIN ED MY DRIVING RECORD. I LOST MY LICENSE FOR A YEAR WAS IN REHAB FOR OVER A MONTH TO LEARN TO WALK AGAIN. I TOTALED CAR AND CANNOT STAND FOR LONG OR BEND WELL DUE TO THIS ACCIDENT. I WOULD LIKE TO BE INCLUDED IN YOUR CLASS ACTION SUIT THAT I READ ABOUT FROM 2012. PLEASE ADVISE NEXT STEPS. *TR

Look up ODI 10640194 at NHTSA ↗

1016.4%
ODI 10293524 · 44,980 mi

ON A 2008 MERCURY SABLE, ON TWO SEPARATE OCCASIONS WHEN THE ACCELERATOR PEDAL HAS BEEN FULLY OR NEAR FULLY DEPRESSED, IT HAS BECOME CAUGHT UNDER THE DRIVER'S FLOOR MAT, CAUSING THE ENGINE TO CONTINUE TO RACE EVEN WHEN ALL PRESSURE HAS BEEN REMOVED FROM THE ACCELERATOR PEDAL. *TR

Look up ODI 10293524 at NHTSA ↗

525.0%
ODI 10479839 · 50,000 mi

TL* THE CONTACT OWNS A 2009 MERCURY SABLE. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, THE VEHICLE SUDDENLY ACCELERATED, CRASHING INTO AND EMBANKMENT AND CONTINUING INTO A GOLF COURSE. THE CONTACT SUSTAINED LACERATIONS FROM THE CRASH. THE FRONT PASSENGER'S HEAD IMPACTED THE WINDSHIELD, RESULTING IN A CONTUSION. IN ADDITION, THE PASSENGER SUSTAINED LACERATIONS AND BRUISES TO THE ARMS AND LEGS. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. …

Look up ODI 10479839 at NHTSA ↗

Suspension:Front:Springs:Coil Springs
154.3%
ODI 10001043 · 85,000 mi

WHILE DRIVING THE FRONT SUSPENSION COIL SPRING HAD BROKEN AND PUNCTURED THE DRIVER SIDE FRONT TIRE. TS SCC

Look up ODI 10001043 at NHTSA ↗

10.3%
ODI 10031707

THE CONSUMER STATED THAT WHILE DRIVING, THE SPRING PUNCTURE THE RIGHT FRONT TIRE. DEALER NOTIFIED. *PH AS SOON AS THE VEHICLE WAS PLACE IN REVERSE THERE WAS A LOUD NOISE AND THE FRONT LEFT SIDE OF THE VEHICLE COLLAPSED. WHEN THE CONSUMER ATTEMPTED TO REPLACED THE TIRE HE NOTICED THAT THE COIL SPRING BROKE WHICH IN TURN PUNCTURED THE TIRE. *SCC *NLM

Look up ODI 10031707 at NHTSA ↗

52.2%
ODI 10100306 · 138,850 mi

BROKEN RIGHT FRONT COIL SPRING OBSERVED WHILE SERVICING BRAKE SYSTEM. SEVERE CLUNKING SOUND RADIATED THROUGH VEHICLE FOR 3-5 DAYS PRIOR TO SERVICE.*AK

Look up ODI 10100306 at NHTSA ↗

157.9%
ODI 10019791 · 51,800 mi

WHILE DRIVING AT 20 MPH, THE FRONT COIL SPRING FAILED, AND PUNCTURED THE PASSENGER SIDE TIRE. *JB

Look up ODI 10019791 at NHTSA ↗

3614.0%
ODI 10008427 · 68,000 mi

LEFT FRONT SUSPENSION COIL BROKE AND PUNCTURED LEFT FRONT TIRE.*JB

Look up ODI 10008427 at NHTSA ↗

5511.9%
ODI 10015122 · 53,000 mi

THE FRONT SPRING BROKE. THE DEALER STATED PARTS WERE NOT AVAILABLE, DUE TO A NATION WIDE BACK ORDER. *JB

Look up ODI 10015122 at NHTSA ↗

286.5%
ODI 10063750

I HAD A COIL SPRING ON THE FRONT PASSENGERSIDE BRAKE AN CUT MY TIRE. IF I WAS ON A HIGHWAY GOING SIXTY FIVE I COULD HAVE KILLED SOMEONE OR MY PASSENGERS .THERE IS MORE TO THIS STORY THAN THIS IF YOU WANT TO CALL ME.NOW WHAT I WANT IS TO GET THE WORD OUT TO THE OTHER PEOPLE THAT HAVE THIS CAR A MERCURY SABLE 2001 TO HAVE IT CHECKED RIGHT AWAY AND MAYBE WE CAN SAVE SOME LIVES.WHEN I PICKED MY CAR UP TODAY FROM THE FORD DEALER WHERE IT WAS BEING FIXED HE TOLD ME THEY HAD ANOTHER CALL TODAY THE23 IT HAPPENED TO SOMEONE ELSE. THANK YOU MRS. C.VREELA…

Look up ODI 10063750 at NHTSA ↗

9722.0%
ODI 10121262 · 68,500 mi

DT: I AM WARE OF A RECALL OF 1999-2001 FOR MERCERY SABLE VEHICLE FOR THE SPRINGS CORRODING AND BREAKING. I HAD THE SAME ISSUE WITH 2002 MERCERY SABLE IN WHICH I HAVE HAD TO PAY OUT A EXORBITANT AMOUNT OF MONEY TO REPAIR, $550.61. I HAVE BEEN DENIED REFUND BECAUSE THERE WAS NO RECALL.*AK

Look up ODI 10121262 at NHTSA ↗

157.5%
ODI 10157703 · 42,900 mi

MERCURY SABLE 2003 FRONT COIL SPRING BROKE. WILL HAVE REPAIRED AT MERCURY DEALER AND WILL KEEP FAILED PART. THIS IS THE SAME RECALL WE HAD ON OUR 1999 MERCURY SABLE 2 YEARS AFTER WE PAID TO HAVE ITS COIL SPRINGS FIXED. THIS SEEMS TO BE AN ON GOING PROBLEM WITH MERCURY SABLES AS WELL AS THE FORD TAURUS. *NM

Look up ODI 10157703 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Engine And Engine Cooling:Engine:Gasoline
329.1%
ODI 10000604 · 105,000 mi

HEAD GASKET BLEW ON DEC. 25 2002

Look up ODI 10000604 at NHTSA ↗

216.9%
ODI 523619

POWER STEERING LOCKS UP WHILE DRIVING, CAUSNG ACCIDENT.

Look up ODI 523619 at NHTSA ↗

146.1%
ODI 524260

VEHICLE VIBRATES WHEN ENGINE IS ON/VEHICLE IS NOT MOVING.

Look up ODI 524260 at NHTSA ↗

42.1%
ODI 10019284 · 60,000 mi

AUTOMOBILE 1998 MERCURY SABLE ENGINE RPM SURGES FIXED SEVERAL TIMES AT DEALER REPLACING SENSORS AND OTHER PARTS STILL SURGES PERIODICALLY IN 2002 THE ENGINE SURGED AND THE BRAKES DID NOT HOLD COLLISION WITH ANOTHER VEHICLE THE CAR WAS IN THE SHOP 5 TIMES BEFORE THE CRASH FOR THE SAME PROBLEM SINCE 2002 ANOTHER 4 TIMES AND THE PROBLEM IS STILL NOT FIXED ALSO AFTER SHUTTING OFF CAR, THE FAN STILL RUNS ALSO FIXED 4 TIMES NOW ONLY REASON WE DID NOT BUY A NEW, AND OTHER BRAND VEHICLE IS LACK OF FUNDS TO PURCHASE A NEW CAR …

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62.3%
ODI 10139858

1999 MERCURY SABLE LS VIN - [XXX] CAR WAS BOUGHT NEW FROM COPPER COUNTRY FORD 12/16/98 WARRANTY - 36,000 MILES / 6 YEARS ----------------------------------------------- AT APPROX 36,095 MILES OCT 2004 I HAD TO REPLACE THE RACK AND PINION STEERING. SEEING AS HOW I WAS OVER THE WARRANTY, I CALLED THE FORD MO. CO AND ASKED IF THERE WAS ANYTHING THEY WOULD DO. TOWN & COUNTRY FORD (LOCAL FORD DEALER IN MY TOWN) SAID THEY WOULD CHARGE ME FOR THE LABOR ONLY. APRIL 11, 2005 WITH APPROX 38,000 MILES IT STARTED TO LEAK OIL. …

Look up ODI 10139858 at NHTSA ↗

30.6%
ODI 747636

THE ENGINE HAS A HEAVY SPARK KNOCK AND HAS BEEN REPAIRED 5 TIMES. THE DRIVER SEAT DOES NOT MOVE FORWARD WHEN SOMEONE IS SITTING IN IT. WHEN CAR IS FIRST PUT IN REVERSE, IT WILL ROLL FORWARD. WHEN SLOWING FROM 60+ MPH, THE CAR SHAKES REALLY BAD AND ALSO RIDES VERY ROUGH WHEN SPEEDING UP FROM 65+MPH. THESE CARS SEEM TO HAVE A LOT OF ENGINE, TRANSAXLE PROBLEMS. MAYBE A RECALL IS IN ORDER. MY CAR HAS BEEN INT HE SHOP 60 OUT OF 290 DAYS. I HAVE DEALT WITH RENTAL CARS AND REPAIRS IN EXCESS OF $20K. PLEASE HELP!

Look up ODI 747636 at NHTSA ↗

40.9%
ODI 10023902 · 398,000 mi

2001 MERCURY SABLE 39K MILES. DRIVING ON NYS THRUWAY WHEN I EXPERIENCED A COMPLETE ENGINE FAILURE WITH MY CAR. FORD MOTOR ADMITTED THERE WAS A DEFECT IN THE ENGINE BUT SAID MY VEHICLE WAS OUT OF WARRANTY. DID GET ME DISCOUNT ON REPAIRS. FORD REFUSED TO TELL ME IF OTHERS ARE EXPERIENCING SAME WITH THIS ENGINE. *JB

Look up ODI 10023902 at NHTSA ↗

20.5%
ODI 10157182

MY CAR WAS RUNNING FINE, I PURCHASED THE CAR JUNE 2003, I HAVE KEPT UP WITH TYPICAL VEHICLE MAINTENANCE. MY LAST OIL CHANGE THE MECHANIC SAID IT WAS LOW, CHECKED FOR LEAKS AND DID NOT FIND ANYTHING. I WAS DRIVING HOME FROM WORK THE ENGINE LIGHT STARTED TO BLINK AND THE CAR WOULD NOT ACCELERATE. I PULLED OVER, TURNED THE CAR OFF. I LET THE CAR REST FOR 10 MINUTES TRIED TO START AGAIN AND THE ENGINE WOULD RUN BUT CHUGGED AND VIBRATED. HAD THE CAR TOWED TO THE FAMILY MECHANIC AND FOUND OUT THE CAMSHAFT BROKE. MY SABLE HAS 72,000 MILES, I PUR…

Look up ODI 10157182 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Power Train
6719.1%
ODI 10780043 · 103,219 mi

TL* THE CONTACT OWNS A 1995 MERCURY SABLE. WHILE DRIVING APPROXIMATELY 40 MPH, THE TRANSMISSION JERKED SEVERELY WITH EXTREME HESITATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING WHO STATED THAT THE REAR SUBFRAME WAS COMPLETELY CORRODED, WHICH CAUSED DAMAGE TO THE TRANSMISSION. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 93V106000 (STRUCTURE). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 103,219.

Look up ODI 10780043 at NHTSA ↗

41.3%
ODI 10071066 · 67,000 mi

I HAVE HAD THIS CAR FOR ONE YEAR AND ONE HALF. I BOUGHT IT FROM RAY HUDSON CHEVROLET IN LA CROSSE ,WIS. I HAD THE CAR TWO WEEKS AND THE TRANSMISSION HAD TO BE REPLACED. TWO WEEKS AFTER THE FRONT AND BACK BRAKES HAD TO BE REPLACED. THIS WAS AT THE DEALERS EXSPENSE. I HAD TO HAVE A WHEEL BEARING REPLACED AND NOW AFTER A YEAR AND 1/2 I HAVE TO REPLACE THE WHOLE MOTOR.

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41.8%
ODI 10070190 · 70,000 mi

I SHOULD HAVE LEARNED THAT SABLE WAS A BAD CAR AFTER THE ENGINE OF MY MOTHER'S '87 SABLE EXPLODED, CAUGHT FIRE AND BUSTED THROUGH THE FLOOR OF THE CAR BESIDE THE GAS PEDAL AND BRAKE (1993). LUCKILY SHE WAS NOT IN THE CAR. THE ENGINE HAD BEEN OFF AND SITTING IN PARK FOR FIVE MINUTES WHEN THIS HAPPENED. I BOUGHT MY 97 SABLE IN 2001. I HAVE NEVER HAD A CAR WITH SO MANY CONSTANT PROBLEMS. I SPEND ABOUT $1200 A YEAR FIXING IT CONTINUALLY. I'M CURRENTLY HAVING ELECTRICAL PROBLEMS WITH THE RADIO GOING OUT WHILE IN REVERSE OR WHEN I PRESS THE BR…

Look up ODI 10070190 at NHTSA ↗

10.5%
ODI 10011533

THE TORQUE CONVERTER CLUTCH DID NOT ENGAGE AT TIMES, WHICH CAUSED A HARD SHIFT. *JB

Look up ODI 10011533 at NHTSA ↗

41.6%
ODI 10070794 · 108,000 mi

HESITATION IN TRANSMISSION. EXCESSIVE LEAK IN TRANS FLUID, MADE A LARGE PUDDLE. HAD A WOBBLE AS VEHICLE ACCELERATED. HAD FRONT TRANS SEAL AND AXLE SEALS REPLACE, AS WELL AS ONE AXLE

Look up ODI 10070794 at NHTSA ↗

40.9%
ODI 10068790 · 40,000 mi

NEUTRAL SAFETY SWITCH FAILS AND CAR IS UNDRIVEABLE, BECAUSE IT CAN'T BE SHIFTED INTO GEAR.

Look up ODI 10068790 at NHTSA ↗

51.2%
ODI 10070375 · 44,000 mi

TRANSMISSION FAILED AT 44000 MILES WITHOUT ANY NOTICE AT ALL. THIS CAR IS TWO YEARS OLD AND JUST OUT OF THE WARRANTY. FORD WOULD NOT DO ANYTHING ABOUT IT. THERE IS SOMETHING VERY WRONG ABOUT THIS!!!

Look up ODI 10070375 at NHTSA ↗

92.0%
ODI 10252822 · 64,000 mi

TL*THE CONTACT OWNS A 2002 MERCURY SABLE. THE CONTACT STATED THAT THE BRAKE LIGHTS STOPPED WORKING AND THE GEAR SHIFTER FAILED. HE REFERENCED NHTSA CAMPAIGN ID NUMBER 04V106000 (EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH). THE DEALER STATED THAT THE BRAKE SWITCH AND WIRING HARNESS WERE FAULTY. THEY WOULD NOT REPAIR THE VEHICLE ACCORDING TO THE RECALL BECAUSE HIS VIN WAS NOT INCLUDED. THE CONTACT WAS INFORMED THAT HE WOULD HAVE TO PAY FOR THE REPAIRS. THE FAILURE MILEAGE WAS 64,000.

Look up ODI 10252822 at NHTSA ↗

2210.9%
ODI 10233355 · 101,000 mi

TL*THE CONTACT OWNS A 2003 MERCURY SABLE. THE CONTACT STOPPED INTO A SERVICE STATION AND TURNED OFF THE VEHICLE. HE RESTARTED THE VEHICLE AND ATTEMPTED TO SHIFT INTO GEAR; HOWEVER, IT WOULD NOT SHIFT UNTIL APPROXIMATELY 20 MINUTES LATER. THE CONTACT DROVE HOME AND NOTICED THAT THE REAR BRAKE LIGHTS WERE NOT ILLUMINATING. THROUGH ONLINE RESEARCH, THE CONTACT DISCOVERED NHTSA CAMPAIGN ID NUMBER 04V106000 (EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH); HOWEVER, HIS VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE A…

Look up ODI 10233355 at NHTSA ↗

815.4%
ODI 10438661

2004 MERCURY SABLE LS PREMIUM WITH DOHC V-6 AUTOMATIC ENGINE. BAD SLIPPAGE OCCURS WHEN REVERSE IS ENGAGED WITH THE TRANSMISSION BEING WARM. ONLY OCCURS WHEN THE TRANSMISSION IS WARM. MILEAGE IS CURRENTLY AT 61,000. VEHICLE WAS PURCHASED IN 2007 WITH 48,000 MILES WITH FULL FACTORY WARRANTY. I NOTIFIED FORD.MERCURY. BECAUSE THE CAR IS NOW OUT OF WARRANTY, THEY WONT DO A FIX ... ONLY UNDER THE FULL COST OF REBUILDING OR REPLACING THE TRANSMISSION. *TR

Look up ODI 10438661 at NHTSA ↗

2125.3%
ODI 10418835 · 113,700 mi

I WAS DRIVING ALONG ON A BUSY STREET AT ABOUT 2:50PM AND SUDDENLY WITHOUT ANY WARNING LIGHTS COMING ON, THE TRANSMISSION ON MY 2005 SABLE FAILED. I COULD NOT GET THE VEHICLE INTO ANY GEAR, DRIVE OR REVERSE. THE VEHICLE APPEARED TO BE LOCKED INTO NEUTRAL. I BECAME STUCK IN THE MIDDLE OF HEAVY TRAFFIC. I GOT OUT OF THE VEHICLE AND WITH THE HELP OF TWO YOUNG MEN PUSHED THE VEHICLE INTO A NEARBY PARKING LOT. I HAD THE VEHICLE TOWED TO PAT MILLIKEN FORD, REDFORD, MICH. THEY INDICATED IT WOULD TAKE TWO DAYS AT LEAST BEFORE THEY COULD ADVISE ME ON THE…

Look up ODI 10418835 at NHTSA ↗

00.0%

No examples available for this selection.

914.8%
ODI 10440288 · 63,000 mi

CAR WOULD JERK GOING INTERSTATE SPEED OF 70MPH. FELT LIKE IT WAS GOING INTO NEUTRAL AND BACK IN TO GEAR. DID THIS ABOUT FOUR TIMES AND I MEAN IT IS HARD, WILL SCARE YOU TO DEATH IF YOUR IN THE CAR. AFTER IT DID THIS ABOUT FOUR TIME OVER AN HOUR, THE TRACTION CONTROL AND SERVICE LIGHT CAME ON AND STAYED ON THE REST OF THE TRIP. THIS IS A USED CAR I JUST BOUGHT, SO IM NOT SURE IF IT WILL CONTINUE TO DO THIS. BUT I AM AFRAID TO DRIVE IT ON THE INTERSTATE NOW. *TR

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315.0%
ODI 10342923 · 25,000 mi

AUTOMOBILE ENGINE INADVERTENTLY STOPPED RUNNING WHILE DRIVING AT HIGHWAY SPEED WITH CRUISE CONTROL ENGAGED. ONLY INDICATION WAS ILLUMINATION OF ALTERNATOR SYSTEM FAILURE WARNING LIGHT AND TACHOMETER INDICATION OF ZERO. THERE WAS NO ASSOCIATED SHUDDER, LURCHING, OR OTHER PHYSICAL INDICATION THAT ENGINE HAD FAILED. NO ENGINE SERVICE LIGHT OR OTHER INDICATION WAS DISPLAYED. VEHICLE TRANSMISSION WAS PLACED INTO NEUTRAL, RESTART ATTEMPTED, AND ENGINE RESUMED NORMAL OPERATION WITHOUT FURTHER INCIDENT. THIS PROBLEM HAS OCCURRED THREE TIMES IN THE…

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Suspension:Rear:Springs:Coil Springs
30.9%
ODI 10080289

WHILE DRIVING, A LOUD CLANKING NOISE WAS HEARD COMING FROM THE REAR. THE DRIVER WAS ABLE TO PULL OVER. THE DRIVER NOTICED THAT THE PASSENGER SIDE COIL SPRING SHEARED OFF. THE DRIVER WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE PASSENGER SIDE COIL SPRING NEEDED REPLACEMENT. PLEASE FILL IN ADDITIONAL INFORMATION. *JB

Look up ODI 10080289 at NHTSA ↗

00.0%

No examples available for this selection.

20.9%
ODI 10082425 · 67,220 mi

WHILE ATTEMPTING TO MOVE MY CAR. I PUT IT IN GEAR AND HEARD A BIG CLUNK, THE CAR DROPPED ON THE LEFT AND I HEARD MY TIRE BLOW OUT. IT WAS THE LEFT FRONT COIL SPRING , WHEN IT BROKE THE BROKEN SPRING STABBED MY TIRE. I AM SURE THAT IF I HAD BEEN DRIVING DOWN THE ROAD, THIS WOULD HAVE CAUSED QUITE AN ACCIDENT. NOT ONLY WAS THIS A BIG EXPENSE FOR ME TO FIX. I AM AFRAID TO DRIVE MY CAR, BECAUSE I CAN'T HELP BUT WONDER ABOUT THE OTHER (RIGHT) SIDE AND ALSO THE BACK SPRINGS. DO YOU HAVE ANY SUGGESTIONS ON WHAT I CAN DO TO STAY SAFE IN MY VEHICLE? PL…

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31.6%
ODI 10146034 · 107,305 mi

WHILE RESEARCHING ANOTHER PROBLEM ONLINE, I FOUND REFERENCES TO COIL SPRING PROBLEMS FOR OTHER SABLE MODEL YEARS, SO THOUGHT I SHOULD NOTIFY NHTSA MY REAR COIL SPRING BROKE ALSO. WHILE PARKED IN MY GARAGE, THE PASSENGER SIDE REAR COIL SPRING ON MY 1998 MERCURY SABLE WAGON BROKE. INCIDENT DATE IS ESTIMATED, I HAD TO WAIT FOR THE SHOP TO GET THE SPRINGS. BOTH REAR SPRINGS WERE REPLACED APRIL 20, 2005 (I HAVE RECEIPT). *JB

Look up ODI 10146034 at NHTSA ↗

10.4%
ODI 10173529 · 96,600 mi

I TOOK MY CAR TO THE DEALER TO HAVE A REAR SUSPENSION SQUEAK DIAGNOSED AND REPAIRED. THE MECHANIC DISCOVERED THAT A BROKEN REAR COIL SPRING WAS THE CAUSE OF THE SQUEAK. THE PART OF THE SPRING THAT RESTED IN THE SPRING SEAT HAD FRACTURED SEVERAL INCHES FROM THE END OF THE COIL. THE MECHANIC RECOMMENDED REPLACING BOTH COIL SPRINGS TO REDUCE THE RISK OF THE UNBROKEN SPRING FRACTURING, PUNCTURING THE TIRE AND CAUSING AN ACCIDENT. I PAID FOR REPLACEMENT OF BOTH COIL SPRINGS AND HAD THE REAR STRUTS REPLACED AT THE SAME TIME TO RESTORE THE CAR'S O…

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4910.6%
ODI 10021563

NAR 05/21/2003. *MR RIGHT FRONT SPRING WERE BROKEN CUTTING INTO THE RIGHT FRONT TIRE CAUSING A FLAT. *CB

Look up ODI 10021563 at NHTSA ↗

9522.1%
ODI 10089457 · 45,000 mi

REAR DRIVER'S SIDE COIL SPRING FRACTURED COMPLETELY WHILE DRIVING PUNCTURING THE DRIVER'S SIDE REAR TIRE.*MR THE MANUFACTURER HAS ISSUED A RECALL ON THE FRONT COIL SPRINGS BUT NOT THE REAR. *NM

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235.2%
ODI 10123717 · 70,000 mi

THE CAR HAD A NOISE IN THE REAR SOUNDED LIKE A LOSE PIPE WAS WAITING TO HAVE THE CAR LOOK AT. SOME DAYS LATER ALL OF A SUDDEN ONE DAY THE SPRING MUST HAVE MOVED AND FLATTENED THE TIRE. INSTALLED THE SPARE TIRE AND DROVE TO THE DEALER TURNS OUT THAT BOTH REAR COIL SPRINGS WERE BROKEN.

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21.0%
ODI 10324740 · 55,068 mi

TL* THE CONTACT OWNS 2003 MERCURY SABLE. WHILE DRIVING AT LOW SPEEDS EXITING A DRIVEWAY, THE CONTACT HEARD AN UNUSUAL SCRAPING SOUND COMING FROM THE REAR OF THE VEHICLE. THE CONTACT COULD NOT LOCATE THE ORIGIN OF THE NOISE UPON FURTHER INSPECTING THE VEHICLE. THE FOLLOWING DAY, HE FOUND THE DRIVERS SIDE REAR COIL SPRING HAD FRACTURED FROM THE VEHICLE AND CUT THE REAR DRIVERS SIDE TIRE. THE VEHICLE HAS NOT YET BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 55,068.

Look up ODI 10324740 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Structure:Frame And Members
144.0%
ODI 10025006 · 83,750 mi

CONSUMER HEARD CRACKING COMING FROM FLOORBOARD WHILE OPERATING VEHICLE. DEALER DIAGNOSED THAT THE REAR LOWER SUBFRAME IS CORRODING. RELATED TO RECALL 98V323000; BUT, CONSUMER'S VEHICLE NOT INCLUDED DUE TO VIN. *AK PROBLEM HAS GOTTEN WORSE AND CONSUMER DON'T FEEL SAFE DRIVING THE VEHICLE. *PH

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72.3%
ODI 10073691

WHILE DRIVING ENGINE COLLAPSED DUE TO RUSTING. THIS CAUSED THE FRAME TO BREAK. ALSO, WHEN THE ENGINE COLLAPSED THE BALL JOINTS BROKE, CAUSING THE TIRES TO DISENGAGE FROM THE VEHICLE. *AK

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10.4%
ODI 10421114 · 99,000 mi

TL* THE CONTACT OWNED A 1997 MERCURY SABLE. THE CONTACT STATED THE SUB FRAME THAT HOLDS THE MOTOR AND TRANSMISSION TOGETHER WAS DETACHED FROM THE RIGHT SIDE OF THE VEHICLE DUE TO RUST. WHILE DRIVING THE VEHICLE WAS MAKING NOISE; HOWEVER, DURING THE DIAGNOSTIC TEST THE MECHANIC CONFIRMED THAT THE SUBFRAME WAS COVERED WITH RUST. THE DEALER AND MANUFACTURER STATED THERE WERE NO RECALLS OR RELATED WARRANTIES AND OFFERED NO ASSISTANCE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 99,000.

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10.5%
ODI 608114

RIGHT PILLAR POST EXPERIENCES INTERMITTENT NOISE. MJS

Look up ODI 608114 at NHTSA ↗

20.8%
ODI 10373703 · 140,000 mi

SUBFRAME OF VEHICLE IS SEVERELY RUSTED TO THE POINT WHERE IT IS STRUCTURALLY UNSOUND. MOST OF THE BODY ROT IS COVERED BY THE PLASTIC MOLDING UNDER THE DOORS, AND IS NOT VISIBLE UNTIL THE MOLDING IS REMOVED. IT SEEMS THAT WATER AND ROAD SALT MUST GET TRAPPED BETWEEN THE MOLDING AND METAL LEADING TO THE EXTENSIVE RUST. THE FRAME BREAKING WHILE DRIVING AT HIGHWAY SPEEDS WOULD LEAD TO A CATASTROPHIC FAILURE WHICH COULD CAUSE A POTENTIALLY FATAL ACCIDENT. *TR

Look up ODI 10373703 at NHTSA ↗

20.4%
ODI 10354329 · 52,000 mi

TL*THE CONTACT OWNS A 2000 MERCURY SABLE. WHILE DRIVING APPROXIMATELY 10 MPH SHE HEARD A SCRAPING NOISE WHEN SHE DROVE OVER A SLIGHT BUMP IN THE ROAD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE SHE WAS INFORMED THAT THE SUB FRAME WAS COVERED WITH RUST. SINCE THE VEHICLE WAS REPAIRED SHE MENTIONED THAT SHE COULD STILL HEAR SQUEAKING NOISES WHILE DRIVING. THE FAILURE AND CURRENT MILEAGES WERE 52,000. UPDATED 12/10/10. *LJ THE CONSUMER STATED THE SUBFRAME WAS ALSO CRACKED. WHEN THE MECHANIC TOOK IT APART, THE MOTOR MOUNT BROKE.…

Look up ODI 10354329 at NHTSA ↗

10.2%
ODI 10484108 · 106,000 mi

TL* THE CONTACT OWNS A 2001 MERCURY SABLE WAGON. THE CONTACT STATED THAT THE FRONT DRIVER SIDE SUB FRAME HAD RUSTED THROUGH. THE VEHICLE WAS TAKEN TO THE DEALER FOR A ROUTINE SERVICE WHO STATED THAT THE VEHICLE COULD NOT BE DRIVEN DUE TO THE CORROSION. ALSO, THE DEALER ADVISED THE CONTACT TO PURCHASE A USED SUB FRAME FOR THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE AND STATED THAT THEY WERE NO LONGER MANUFACTURING NEW SUB FRAMES FOR THAT SPECIFIC YEAR MODEL. THE VEHICLE WAS NOT REPAIRED. THE FAILU…

Look up ODI 10484108 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

11.9%
ODI 10253550 · 79,600 mi

WHILE DRIVING TO WORK, I SMELLED BURNING PLASTIC. I ROLLED UP THE WINDOW THINKING IT WAS ANOTHER VEHICLE. A FEW MINUTES LATER I NOTICED AN ODD MELTING LOOK ON THE REAR WINDSHIELD, AND A STRONGER BURNING PLASTIC SMELL. IMMEDIATELY I TURNED OFF THE REAR DEFROST, AND CRACKED THE WINDOW TO LET THE FUMES ESCAPE. APPROXIMATELY A MILE LATER (WHILE DRIVING 70 MPH) THE REAR WINDSHIELD EXPLODED. THE GLASS INITIALLY STAYED INTACT, BUT PRIOR TO ME DRIVING TO THE CLOSEST DEALERSHIP (3 MILES FROM THAT POINT), THE SHARDS BEGAN FALLING INTO THE BACK SEAT …

Look up ODI 10253550 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Suspension:Front:Springs:Coil Springs62,128–93,126 mi76,000 mi88
ODI 10121262 · 68,500 mi

DT: I AM WARE OF A RECALL OF 1999-2001 FOR MERCERY SABLE VEHICLE FOR THE SPRINGS CORRODING AND BREAKING. I HAD THE SAME ISSUE WITH 2002 MERCERY SABLE IN WHICH I HAVE HAD TO PAY OUT A EXORBITANT AMOUNT OF MONEY TO REPAIR, $550.61. I HAVE BEEN DENIED REFUND BECAUSE THERE WAS NO RECALL.*AK

Look up ODI 10121262 at NHTSA ↗

ODI 10128267 · 93,505 mi

FRONT COIL SPRING BROKE PUNCTURING A TIRE.

Look up ODI 10128267 at NHTSA ↗

ODI 10140330 · 85,000 mi

2002 MERCURY SABLE BOTH FRONT & BOTH REAR SPRINGS/ CORRODED & SNAPPED. FRONT LEFT TIRE PUNCTURED. NO OFFICIAL RECALL FOR 2002. MY FATHER HAS A 2000 WITH SAME EXACT PROBLEM WHICH WAS COVERED BY RECALL MY CAR NEEDS REAR STRUTS/REAR SPRINGS /SWAY BAR LINKS/FRONT STRUTS/& SPRINGS WITH LINK KITS BASICALLY THE WHOLE FRONT & REAR SUSPENSION. TRANSMISSION FAILED A JUST OVER 80,000 MILES. *JB

Look up ODI 10140330 at NHTSA ↗

Suspension:Front71,750–105,408 mi88,900 mi66
ODI 10187514 · 34,000 mi

LEFT FRONT &LEFT REAR COIL SPRING BROKE. DEALER REPLACED, GAVE ME A HARD TIME ABOUT REPLACING THE TIRE THAT WAS DESTROYED. I THINK THE OTHER 2 SPRINGS SHOULD BE REPLACED , AND SHIELDS PUT ON ALL 4 WHEELS IN CASE IT HAPPENS AGAIN. *AK

Look up ODI 10187514 at NHTSA ↗

ODI 10214374 · 35,000 mi

MERCURY SABLE 2002 WITH 35,000 MILES. WHILE IN THE PARKING LOT I OPENED THE VEHICLE, AND STEPPED IN. ALL OF A SUDDEN I HEARD A LOUD METALLIC NOISE, STEPPED OUT AND INSPECTED THE VEHICLE, NOTHING WAS NOTICED. I STARTED THE VEHICLE AND TRIED TO MOVE IT IN REVERSE, IMMEDIATELY THE FRONT CONDUCTOR SIDE TIRE BLEW UP. FURTHER INSPECTION REVEALED A BROKEN SUSPENSION COIL IN THE FRONT CONDUCTOR SIDE. *TR

Look up ODI 10214374 at NHTSA ↗

ODI 10227095 · 85,000 mi

ON 5-8-08 AFTER PULLING OUT OF MY DRIVEWAY, THE PASSENGER SIDE FRONT COIL SPRING BROKE PIERCING MY FRONT TIRE AND CAUSING ME TO LOSE CONTROL OF MY VEHICLE. THIS OCCURRED ON A BUSY STATE HIGHWAY, LUCKILY THERE WAS NO TRAFFIC IN THE ONCOMING LANE. I UNDERSTAND THAT THIS PROBLEM WAS RECALLED FOR THE SAME CAR UP TO 2001, BUT DOES NOT COVER 2002 VEHICLES. *TR

Look up ODI 10227095 at NHTSA ↗

Vehicle Speed Control64,253–131,000 mi100,000 mi41
ODI 10015990 · 17,000 mi

WHEN THE VEHICLE WAS STARTED, IT MADE A LOUD NOISE AND AUTOMATICALLY ACCELERATED. THE CONSUMER TOOK THE KEY OUT OF THE IGNITION TO MAKE THE VEHICLE STOP. THE VEHICLE WAS RESTARTED AND THERE WAS NO FURTHER PROBLEM. *JB THE DEALER COULDN'T FIND THE PROBLEM. (MODEL LS)SCC

Look up ODI 10015990 at NHTSA ↗

ODI 10032169 · 7,000 mi

CONSUMER STARTED VEHICLE AND PLACED GEAR IN "DRIVE". RPMS INCREASED TO THE DANGER LEVEL AS THE ENGINE RACED. CONSUMER HAD TO KEEP BRAKES APPLIED SO THAT VEHICLE WOULD NOT SUDDENLY ACCELERATE. DEALER HAS REPROGRAMMED COMPUTER TWICE, BUT PROBLEM STILL OCCURRING.*AK

Look up ODI 10032169 at NHTSA ↗

ODI 10057207 · 18,029 mi

WHILE DRIVING BRAKES PROCEEDED TO THE FLOOR AND THE VEHICLE SURGED FORWARD. AS A RESULT, DRIVER HAD TO PUT THE VEHICLE INTO NEUTRAL. DEALER STATED THEAT BATTERY VOLTAGE WAS LOW. *AK

Look up ODI 10057207 at NHTSA ↗

Suspension63,726–108,500 mi88,000 mi43
ODI 10127651 · 60,000 mi

THE REAR COIL SPRING ON MY 2002 MERCURY SABLE IS BROKEN AND NEEDS TO BE REPLACED. MY SON ALSO HAS A 2002 MERCURY SABLE AND HE HAD A SIMILAR PROBLEM WITH A BROKEN REAR COIL SPIRNG. PLEASE CHECK THE REPLACEMENTS ON THE FORD TARAUS AND MERCURY SABLES AND I AM SURE YOU WILL FIND THERE IS A DEFECT PROBLEM. THIS IS A SAFTEY DEFECT AND NEDS TO BE ADDRESSED. THANK YOU!

Look up ODI 10127651 at NHTSA ↗

ODI 10229869 · 82,444 mi

FRONT PASSENGER SIDE SPRING BROKE WHILE DRIVING THE CAR OUT OF THE GARAGE. THE BROKEN SPRING CUT A 4 INCH GASH IN THE TIRE AND CAUSED A FLAT. THERE WAS NOT AN ACCIDENT BECAUSE WE WERE DRIVING SO SLOWLY IN THE GARAGE BUT THE TIRE BLEW SUDDENLY AND COULD HAVE POTENTIALLY CAUSED AN ACCIDENT. TO THE BEST OF MY KNOWLEDGE SPRINGS ARE NOT SUPPOSED TO BREAK HOWEVER THE TOW TRUCK DRIVER, TIRE SALESMAN, AND SEVERAL DEALERS ALL REPORTED IT AS A COMMON PROBLEM WITH THE MODEL CARE I WAS DRIVING. REPLACED BOTH SPRINGS & STRUTS IN THE FRONT AND TIRE $73…

Look up ODI 10229869 at NHTSA ↗

ODI 10230368 · 115,000 mi

REGULAR DRIVING. BOTH OF THE REAR SUSPENSION COILS SNAPPED AND THE FRONT COILS APPEAR TO BE ON THEIR WAY AS WELL. *TR

Look up ODI 10230368 at NHTSA ↗

Suspension:Rear62,673–91,500 mi72,000 mi23
ODI 10229746 · 62,345 mi

NOISE IN REAR SUSPENSION. STRUT COIL SPRING BROKE AND RUBBED HOLE IN REAR TIRE. REPLACED REAR STRUTS AND REPLACED TIRES. *TR

Look up ODI 10229746 at NHTSA ↗

ODI 10230368 · 115,000 mi

REGULAR DRIVING. BOTH OF THE REAR SUSPENSION COILS SNAPPED AND THE FRONT COILS APPEAR TO BE ON THEIR WAY AS WELL. *TR

Look up ODI 10230368 at NHTSA ↗

ODI 10231171 · 89,000 mi

TL*THE CONTACT OWNS A 2002 MERCURY SABLE. ON JUNE 16, 2008, WHILE THE VEHICLE WAS BEING ALIGNED, THE CONTACT DISCOVERED THAT BOTH REAR SPRINGS FAILED. HE CALLED THE DEALER AND WAS INFORMED THAT THE TOTAL COST FOR THE REPAIR WOULD BE $500. THE VEHICLE NEEDED TO BE INSPECTED AND REPAIRED. THE MANUFACTURER STATED THAT THERE WAS NO RECALL. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 89,000.

Look up ODI 10231171 at NHTSA ↗

Suspension:Rear:Springs:Coil Springs58,072–95,875 mi76,577 mi22
ODI 10123717 · 70,000 mi

THE CAR HAD A NOISE IN THE REAR SOUNDED LIKE A LOSE PIPE WAS WAITING TO HAVE THE CAR LOOK AT. SOME DAYS LATER ALL OF A SUDDEN ONE DAY THE SPRING MUST HAVE MOVED AND FLATTENED THE TIRE. INSTALLED THE SPARE TIRE AND DROVE TO THE DEALER TURNS OUT THAT BOTH REAR COIL SPRINGS WERE BROKEN.

Look up ODI 10123717 at NHTSA ↗

ODI 10140330 · 85,000 mi

2002 MERCURY SABLE BOTH FRONT & BOTH REAR SPRINGS/ CORRODED & SNAPPED. FRONT LEFT TIRE PUNCTURED. NO OFFICIAL RECALL FOR 2002. MY FATHER HAS A 2000 WITH SAME EXACT PROBLEM WHICH WAS COVERED BY RECALL MY CAR NEEDS REAR STRUTS/REAR SPRINGS /SWAY BAR LINKS/FRONT STRUTS/& SPRINGS WITH LINK KITS BASICALLY THE WHOLE FRONT & REAR SUSPENSION. TRANSMISSION FAILED A JUST OVER 80,000 MILES. *JB

Look up ODI 10140330 at NHTSA ↗

ODI 10157544 · 40,106 mi

REAR PASSENGER SIDE COIL SPRING BROKE AND HAS DAMAGED MY NEW TIRE DEALER SAID I WOULD NEED TO BRING IT IN. IS NOT COVERED BY WARRANTY THIS NEEDS INVESTIGATED I READ 2 OTHER COMPLAINTS OF THIS OCCURRING ON 2002 SABLES AS WITH EARLIER YEARS. *NM

Look up ODI 10157544 at NHTSA ↗

Air Bags:Frontal25,666–62,414 mi49,000 mi7
ODI 10038873 · 1,200 mi

DRIVER WAS INVOLVED IN A FRONTAL COLLISION AT 25 MPH. AIR BAG DID NOT DEPLOY. DAMAGE TO CAR $12,000.00 *PH

Look up ODI 10038873 at NHTSA ↗

ODI 10075699 · 17,000 mi

DURING A 35 MPH VEHICLE COLLISION FRONT AIR BAGS DID NOT DEPLOY. CONSUMER SUSTAINED MINOR INJURIES. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

Look up ODI 10075699 at NHTSA ↗

ODI 10092150 · 74,828 mi

CONSUMER WAS DRIVING THROUGH THE PARKING LOT AT WALMART AND HIT A CONCRETE SIDEWALL, AND THEN HIT ANOTHER VEHICLE. UPON IMPACT, AIR BAGS FAILED TO DEPLOY. *AK

Look up ODI 10092150 at NHTSA ↗

Visibility:Windshield48,500–63,011 mi54,000 mi7
ODI 10065634 · 58,021 mi

COWL AT BASE OF WINDSHIELD LEAKED WATER INTO BLOWER MOTOR RESULTING IN A LOSS OF HEAT AND FRONT DEFROST CAPABILITY LEADING TO VISIBILITY ISSUES, FOGGING OF WINDOWS AND INABILITY TO DRIVE VEHICLE SAFELY. *LA

Look up ODI 10065634 at NHTSA ↗

ODI 10067409 · 39,000 mi

CONSUMER RECEIVED RECALL 03V087000 CONCERNING WINDSHIELD MOUNTING. THE VEHICLE HAS SEVERE NOISE FROM THE WINDOWS. ALSO THE WINDOWS SQUEAK AND RATTLE SEVERELY. THE RECALL DID NOT COVER CONSUMER'S VEHICLE DUE TO VIN. *AK *NM

Look up ODI 10067409 at NHTSA ↗

ODI 10067803 · 52,000 mi

COWL OF WINDSHIELD LEAKING ALOT OF WATER IN FRONT PASSANGER SIDE. ABOUT THREE MONTHS AGO BLOWER MOTOR STOPPED WORKING LEADING TO VISIBILITY PROBLEMS, FOGGING WINDOWS AND INABILITY TO DRIVE SAFELY ALSO LOSS OF HEAT IN VERY COLD WEATHER. *AK

Look up ODI 10067803 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

1 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-090None

No examples available for this selection.

2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 215 reports

2008: 15 complaints · 2009: 10 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
20087915
20090610
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20086001
20092000

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentSuspension:Front:Springs:Coil SpringsSuspension:FrontVehicle Speed ControlSuspensionSuspension:RearSuspension:Rear:Springs:Coil SpringsAir Bags:FrontalVisibility:Windshield
Suspension:Front:Springs:Coil Springs—
4
ODI 10243280 · 97,975 mi

FRONT RIGHT COIL SNAPPED PUNCTURING THE TIRE AND RESULTED IN FLAT TIRE AND NEW COIL HAVING TO BE PUT ON ALONG WITH 2 NEW TIRES. , 2 NEW STRUTS IT TOOK TO FIX IT. FORD NEEDS TO PAY ME THE$742.93 I HAD TO PAY. I COULD HAVE BEEN GOING 60 ON THE HIGHWAY WITH MY KIDS IN THE CAR. *TR

Look up ODI 10243280 at NHTSA ↗

ODI 10259822 · 70,300 mi

WHEN BACKING MY CAR OUT OF THE GARAGE I HEARD A GRINDING NOISE WHICH SOUNDED LIKE THE FRONT PADS WERE GRINDING ON THE ROTOR....I TRIED TAPPING THE BRAKES TO NO AVAIL..I DROVE ABOUT 1/4 MILE AND THE NOISE WAS CONTINUING...I STOPPED AND NOTICED THE TIRE WAS GOING FLAT...I CHGD THE TIRE AND PUT ON MY DONUT SPARE AND DROVE TO WORK ABOUT 4-5 MILES...AT LUNCHTIME I DROVE TO MY TIRE DEALER AND WAS GOING TO HAVE THE FLAT FIXED...WHEN THEY TOOK MY DONUT OFF THEY INFORMED ME MY LEFT-FRONT COIL SPRING BROKE AND HAD PUNCTURED MY TIRE....THEY SAID TO LEAVE …

Look up ODI 10259822 at NHTSA ↗

ODI 10272738 · 94,112 mi

LEFT FRONT SPRING BROKE AND PUNCTURED LEFT FRONT TIRE. OCCURRED AS VEHICLE WAS BEING BACKED OUT OF DRIVEWAY AT LOW SPEED. VEHICLE WAS TOWED TO REPAIR SHOP. REPLACED BOTH FRONT STRUT SPRINGS, BOTH SWAY BAR LINKS, AND LEFT FRONT TIRE AT A COST OF $570. *TR

Look up ODI 10272738 at NHTSA ↗

0
3
ODI 10484069 · 147,000 mi

FRONT LEFT COIL SPRING FRACTURED WHEN I GOT INTO MY CAR. CAR WAS PARKED. COIL SPRING PENETRATED THE FRONT TIRE AND RUPTURED IT. THIS IS IDENTICAL TO THE FAILURE REPORTED IN 04V332000, BUT MY CAR IS ABOUT 6 MONTHS OLDER THAN THE MANUFACTURING RANGE OF THAT RECALL. *TR

Look up ODI 10484069 at NHTSA ↗

ODI 10573758 · 97,302 mi

BACKED THE SABLE TO THE END OF MY DRIVEWAY, WAS MOVING VERY SLOWLY, WHEN A LOUD BANG WAS HEARD UNDER THE CAR. UPON INSPECTION, THE DRIVERS SIDE FRONT COIL SPRING HAD BROKEN AND A JAGGED EDGE OF THE BROKEN COIL SPRING PUNCTURED THE TIRE. I CONTACTED MY LOCAL DEALER WHO SAID THERE WAS NO RECALL ON THE SPRING FOR THIS YEAR AND MODEL. I THEN DID SOME RESEARCH ON THE INTERNET AND DISCOVERED THAT THIS IS A FAIRLY COMMON OCCURRENCE ON THIS CAR AND THE SIMILAR FORD TAURUS. *TR

Look up ODI 10573758 at NHTSA ↗

ODI 10672948 · 100,000 mi

TL* THE CONTACT OWNS A 2002 MERCURY SABLE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, A TIRE BECAME FLAT WITHOUT WARNING. THE CONTACT DID NOT SPECIFY WHICH TIRE BECAME FLAT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER AND DRIVER SIDE COIL SPRING WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

Look up ODI 10672948 at NHTSA ↗

1
ODI 10339659 · 69,000 mi

2002 MERCURY SABLE WITH 60,000 MILES AND ALWAYS GARAGED. REAR SPRING BROKE ON SMOOTH CITY STREET PUNCTURING AND SHREDDING TIRE CAUSING VIOLENT JERK AND SLIDING OF REAR OF VEHICLE. I UNDERSTAND FRONT SPRINGS ARE COVERED UNDER RECALL 04V332000 BUT FORD CLAIMS THEY DON'T HAVE TO DO ANYTHING ABOUT THE REAR. IF IT IS ESTABLISHED THAT SPRINGS ARE DEFECTIVE WHY DOES FRONT VERSUS REAR MAKE ANY DIFFERENCE? *TR

Look up ODI 10339659 at NHTSA ↗

8
ODI 10140330 · 85,000 mi

2002 MERCURY SABLE BOTH FRONT & BOTH REAR SPRINGS/ CORRODED & SNAPPED. FRONT LEFT TIRE PUNCTURED. NO OFFICIAL RECALL FOR 2002. MY FATHER HAS A 2000 WITH SAME EXACT PROBLEM WHICH WAS COVERED BY RECALL MY CAR NEEDS REAR STRUTS/REAR SPRINGS /SWAY BAR LINKS/FRONT STRUTS/& SPRINGS WITH LINK KITS BASICALLY THE WHOLE FRONT & REAR SUSPENSION. TRANSMISSION FAILED A JUST OVER 80,000 MILES. *JB

Look up ODI 10140330 at NHTSA ↗

ODI 10167056 · 61,000 mi

DT*: THE CONTACT STATED WHILE REVERSING AND SLIGHTLY TURNING THE WHEEL, THE REAR COIL SPRING DETACHED AND PUNCTURED THE FRONT DRIVER SIDE TIRE. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHERE IT WAS DETERMINED THAT A FRACTURED COIL SPRING CAUSED THE SPRING TO RUB AGAINST THE TIRE. THE DEALER REPLACED ALL 4 COIL SPRINGS AND 2 TIRES AS A RESULT OF THE FRACTURED COIL SPRING. THE MANUFACTURER WAS NOTIFIED. UPDATED 09/13/06. *JB

Look up ODI 10167056 at NHTSA ↗

ODI 10175446 · 77,154 mi

DT*: THE CONTACT STATED THE FRONT LEFT COIL SPRING FRACTURED AND PIERCED THE FRONT LEFT TIRE ON 1/5/2006. THE COIL SPRING WAS REPLACED AT THE SALES/SERVICE DEALER. ON 12/6/2006, THE VEHICLE WAS TAKEN TO A NATIONAL CHAIN TO REPLACE THE TIRES AND THE TWO REAR COIL SPRINGS WERE FOUND TO BE FRACTURED. THE VEHICLE WAS RETURNED TO THE SALES/SERVICE DEALER FOR REPLACEMENT OF BOTH REAR COIL SPRINGS. THE MANUFACTURER WAS NOTIFIED.

Look up ODI 10175446 at NHTSA ↗

00
Suspension:Front
4
ODI 10243280 · 97,975 mi

FRONT RIGHT COIL SNAPPED PUNCTURING THE TIRE AND RESULTED IN FLAT TIRE AND NEW COIL HAVING TO BE PUT ON ALONG WITH 2 NEW TIRES. , 2 NEW STRUTS IT TOOK TO FIX IT. FORD NEEDS TO PAY ME THE$742.93 I HAD TO PAY. I COULD HAVE BEEN GOING 60 ON THE HIGHWAY WITH MY KIDS IN THE CAR. *TR

Look up ODI 10243280 at NHTSA ↗

ODI 10259822 · 70,300 mi

WHEN BACKING MY CAR OUT OF THE GARAGE I HEARD A GRINDING NOISE WHICH SOUNDED LIKE THE FRONT PADS WERE GRINDING ON THE ROTOR....I TRIED TAPPING THE BRAKES TO NO AVAIL..I DROVE ABOUT 1/4 MILE AND THE NOISE WAS CONTINUING...I STOPPED AND NOTICED THE TIRE WAS GOING FLAT...I CHGD THE TIRE AND PUT ON MY DONUT SPARE AND DROVE TO WORK ABOUT 4-5 MILES...AT LUNCHTIME I DROVE TO MY TIRE DEALER AND WAS GOING TO HAVE THE FLAT FIXED...WHEN THEY TOOK MY DONUT OFF THEY INFORMED ME MY LEFT-FRONT COIL SPRING BROKE AND HAD PUNCTURED MY TIRE....THEY SAID TO LEAVE …

Look up ODI 10259822 at NHTSA ↗

ODI 10272738 · 94,112 mi

LEFT FRONT SPRING BROKE AND PUNCTURED LEFT FRONT TIRE. OCCURRED AS VEHICLE WAS BEING BACKED OUT OF DRIVEWAY AT LOW SPEED. VEHICLE WAS TOWED TO REPAIR SHOP. REPLACED BOTH FRONT STRUT SPRINGS, BOTH SWAY BAR LINKS, AND LEFT FRONT TIRE AT A COST OF $570. *TR

Look up ODI 10272738 at NHTSA ↗

—0
3
ODI 10230368 · 115,000 mi

REGULAR DRIVING. BOTH OF THE REAR SUSPENSION COILS SNAPPED AND THE FRONT COILS APPEAR TO BE ON THEIR WAY AS WELL. *TR

Look up ODI 10230368 at NHTSA ↗

ODI 10264129 · 108,000 mi

I DRIVE A 2002 MERCURY SABLE. I WAS TURNING LEFT INTO A GAS STATION DRIVEWAY AND I HEARD A LOUD METAL SOUND, AS LOUD AS A GUNSHOT. I GOT OUT OF THE CAR AND LOOKED UNDERNEATH AND ALL AROUND THE AREA ADJACENT TO THE CAR BUT I COULD NOT SEE ANYTHING. I WAS ABLE TO DRIVE THE CAR TO A REPAIR SHOP WITHOUT INCIDENT, BUT EVERY TIME I WENT OVER THE SLIGHTBEST BUMP, THE CAR SOUNDED LIKE IT WAS GOING TO FALL APART (LOTS OF METAL SCRAPING NOISES). THE REPAIR SHOP SAID THAT MY FRONT COIL SPRINGS HAD BROKEN AND THAT I WAS LUCKY THAT THE SPRING HAD NOT PU…

Look up ODI 10264129 at NHTSA ↗

ODI 10378681 · 83,000 mi

WHILE ATTEMPTING TO BACK OUT OF MY GARAGE, THE COIL SPRING ON THE FRONT DRIVER SIDE STRUT BROKE AND SHOT INTO MY FRONT TIRE, PUNCTURING AND IMMEDIATELY FLATTENING MY TIRE. THE SPRING WAS EMBEDDED IN THE TIRE SO FAR THAT THEY WERE UNABLE TO REMOVE THE TIRE TO PUT ON THE SPARE. THE CAR HAD TO BE FORCED IN REVERSE FAR ENOUGH BACK TO BE ABLE TO HOOK IT ONTO THE TOW TRUCK WHICH SHREDDED THE FRONT TIRE. HAD TO HAVE FRONT SPRINGS, STRUTS, ABS SPEED SENSOR, ALIGNMENT AND NEW TIRE PUT ON THE VEHICLE. VERY LUCKY THAT THIS INCIDENT HAPPENED IN MY GARA…

Look up ODI 10378681 at NHTSA ↗

8
ODI 10230368 · 115,000 mi

REGULAR DRIVING. BOTH OF THE REAR SUSPENSION COILS SNAPPED AND THE FRONT COILS APPEAR TO BE ON THEIR WAY AS WELL. *TR

Look up ODI 10230368 at NHTSA ↗

ODI 10232766

FRONT COIL SPRINGS WENT OUT IN JANUARY 2008. CAR HAD SET FOR A FEW DAYS AND WHEN ATTEMPTED TO DRIVE CAR, THE CAR HAD A FLAT TIRE. UPON INSPECTION, THE PASSENGER SIDE FRONT COIL SPRING HAD PUNCTURED THE TIRE. THE COIL SPRINGS IN THE FRONT WERE REPLACED AND A NEW TIRE WAS BOUGHT. IN MARCH 2008, THE DRIVER'S SIDE LEFT COIL SPRING BROKE AND RUBBED A RING INTO THE TIRE. AGAIN, THE BACK COIL SPRINGS HAD TO BE REPLACED AND A NEW TIRE BOUGHT. *TR

Look up ODI 10232766 at NHTSA ↗

ODI 10233871 · 117,000 mi

OWN A 2002 MERCURY SABLE SEDAN AND ON 2-11-08 HAD TO REPLACE BOTH FRONT COIL SPRING/STRUTS AT A COST OF APROX. $ 1200. NOW ON 7-9-08 WE WILL HAVE TO REPLACED BOTH THE REAR COIL/SPRING ASSEMBLIES. I KNOW THERE IS A RECALL UP TO 2001 FOR THE FRONT. NOTHING FOR 2002. *TR

Look up ODI 10233871 at NHTSA ↗

000
Vehicle Speed Control00—
1
ODI 10790799 · 39,000 mi

APPROXIMATELY 39,000 MILES. NO RUST CAR. RUBBING NOISE AND ALL TIRES WITH HISTORY OF LOSING AIR. WHILE REPLACING ALL TIRES, WHEEL TECH NOTICED RIGHT REAR COIL SPRING WAS FRACTURED AND COMPLETELY WORE OFF INTERIOR TIRE RIDGE. PLACED DOUGHNUT TIRE ON AND ADVISED I TAKE TO MECHANIC TO HAVE ALL SPRINGS FULLY CHECKED. CAR CURRENTLYAT MECHANIC SHOP THIS EVENING. RIGHT REAR COIL SPRING DEFINITELY FRACTURED. SEEMS MANY REPORTS OF SAME NATURE ON THIS MODEL. WHY NO RECALL ON REAR COIL SPRINGS WITH SO MANY COMPLAINTS? RUBBING SOUND FROM BENEATH CAR HAS B…

Look up ODI 10790799 at NHTSA ↗

0000
Suspension
3
ODI 10484069 · 147,000 mi

FRONT LEFT COIL SPRING FRACTURED WHEN I GOT INTO MY CAR. CAR WAS PARKED. COIL SPRING PENETRATED THE FRONT TIRE AND RUPTURED IT. THIS IS IDENTICAL TO THE FAILURE REPORTED IN 04V332000, BUT MY CAR IS ABOUT 6 MONTHS OLDER THAN THE MANUFACTURING RANGE OF THAT RECALL. *TR

Look up ODI 10484069 at NHTSA ↗

ODI 10573758 · 97,302 mi

BACKED THE SABLE TO THE END OF MY DRIVEWAY, WAS MOVING VERY SLOWLY, WHEN A LOUD BANG WAS HEARD UNDER THE CAR. UPON INSPECTION, THE DRIVERS SIDE FRONT COIL SPRING HAD BROKEN AND A JAGGED EDGE OF THE BROKEN COIL SPRING PUNCTURED THE TIRE. I CONTACTED MY LOCAL DEALER WHO SAID THERE WAS NO RECALL ON THE SPRING FOR THIS YEAR AND MODEL. I THEN DID SOME RESEARCH ON THE INTERNET AND DISCOVERED THAT THIS IS A FAIRLY COMMON OCCURRENCE ON THIS CAR AND THE SIMILAR FORD TAURUS. *TR

Look up ODI 10573758 at NHTSA ↗

ODI 10672948 · 100,000 mi

TL* THE CONTACT OWNS A 2002 MERCURY SABLE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, A TIRE BECAME FLAT WITHOUT WARNING. THE CONTACT DID NOT SPECIFY WHICH TIRE BECAME FLAT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER AND DRIVER SIDE COIL SPRING WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

Look up ODI 10672948 at NHTSA ↗

3
ODI 10230368 · 115,000 mi

REGULAR DRIVING. BOTH OF THE REAR SUSPENSION COILS SNAPPED AND THE FRONT COILS APPEAR TO BE ON THEIR WAY AS WELL. *TR

Look up ODI 10230368 at NHTSA ↗

ODI 10264129 · 108,000 mi

I DRIVE A 2002 MERCURY SABLE. I WAS TURNING LEFT INTO A GAS STATION DRIVEWAY AND I HEARD A LOUD METAL SOUND, AS LOUD AS A GUNSHOT. I GOT OUT OF THE CAR AND LOOKED UNDERNEATH AND ALL AROUND THE AREA ADJACENT TO THE CAR BUT I COULD NOT SEE ANYTHING. I WAS ABLE TO DRIVE THE CAR TO A REPAIR SHOP WITHOUT INCIDENT, BUT EVERY TIME I WENT OVER THE SLIGHTBEST BUMP, THE CAR SOUNDED LIKE IT WAS GOING TO FALL APART (LOTS OF METAL SCRAPING NOISES). THE REPAIR SHOP SAID THAT MY FRONT COIL SPRINGS HAD BROKEN AND THAT I WAS LUCKY THAT THE SPRING HAD NOT PU…

Look up ODI 10264129 at NHTSA ↗

ODI 10378681 · 83,000 mi

WHILE ATTEMPTING TO BACK OUT OF MY GARAGE, THE COIL SPRING ON THE FRONT DRIVER SIDE STRUT BROKE AND SHOT INTO MY FRONT TIRE, PUNCTURING AND IMMEDIATELY FLATTENING MY TIRE. THE SPRING WAS EMBEDDED IN THE TIRE SO FAR THAT THEY WERE UNABLE TO REMOVE THE TIRE TO PUT ON THE SPARE. THE CAR HAD TO BE FORCED IN REVERSE FAR ENOUGH BACK TO BE ABLE TO HOOK IT ONTO THE TOW TRUCK WHICH SHREDDED THE FRONT TIRE. HAD TO HAVE FRONT SPRINGS, STRUTS, ABS SPEED SENSOR, ALIGNMENT AND NEW TIRE PUT ON THE VEHICLE. VERY LUCKY THAT THIS INCIDENT HAPPENED IN MY GARA…

Look up ODI 10378681 at NHTSA ↗

1
ODI 10790799 · 39,000 mi

APPROXIMATELY 39,000 MILES. NO RUST CAR. RUBBING NOISE AND ALL TIRES WITH HISTORY OF LOSING AIR. WHILE REPLACING ALL TIRES, WHEEL TECH NOTICED RIGHT REAR COIL SPRING WAS FRACTURED AND COMPLETELY WORE OFF INTERIOR TIRE RIDGE. PLACED DOUGHNUT TIRE ON AND ADVISED I TAKE TO MECHANIC TO HAVE ALL SPRINGS FULLY CHECKED. CAR CURRENTLYAT MECHANIC SHOP THIS EVENING. RIGHT REAR COIL SPRING DEFINITELY FRACTURED. SEEMS MANY REPORTS OF SAME NATURE ON THIS MODEL. WHY NO RECALL ON REAR COIL SPRINGS WITH SO MANY COMPLAINTS? RUBBING SOUND FROM BENEATH CAR HAS B…

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2
ODI 10230368 · 115,000 mi

REGULAR DRIVING. BOTH OF THE REAR SUSPENSION COILS SNAPPED AND THE FRONT COILS APPEAR TO BE ON THEIR WAY AS WELL. *TR

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ODI 10244445 · 83,736 mi

WHILE HAVING TIRES ROTATED AT SAM'S CLUB, THE TECHNICIAN NOTIFIED ME THAT BOTH REAR SPRINGS WERE BROKEN. *TR

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000
Suspension:Rear
1
ODI 10339659 · 69,000 mi

2002 MERCURY SABLE WITH 60,000 MILES AND ALWAYS GARAGED. REAR SPRING BROKE ON SMOOTH CITY STREET PUNCTURING AND SHREDDING TIRE CAUSING VIOLENT JERK AND SLIDING OF REAR OF VEHICLE. I UNDERSTAND FRONT SPRINGS ARE COVERED UNDER RECALL 04V332000 BUT FORD CLAIMS THEY DON'T HAVE TO DO ANYTHING ABOUT THE REAR. IF IT IS ESTABLISHED THAT SPRINGS ARE DEFECTIVE WHY DOES FRONT VERSUS REAR MAKE ANY DIFFERENCE? *TR

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8
ODI 10230368 · 115,000 mi

REGULAR DRIVING. BOTH OF THE REAR SUSPENSION COILS SNAPPED AND THE FRONT COILS APPEAR TO BE ON THEIR WAY AS WELL. *TR

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ODI 10232766

FRONT COIL SPRINGS WENT OUT IN JANUARY 2008. CAR HAD SET FOR A FEW DAYS AND WHEN ATTEMPTED TO DRIVE CAR, THE CAR HAD A FLAT TIRE. UPON INSPECTION, THE PASSENGER SIDE FRONT COIL SPRING HAD PUNCTURED THE TIRE. THE COIL SPRINGS IN THE FRONT WERE REPLACED AND A NEW TIRE WAS BOUGHT. IN MARCH 2008, THE DRIVER'S SIDE LEFT COIL SPRING BROKE AND RUBBED A RING INTO THE TIRE. AGAIN, THE BACK COIL SPRINGS HAD TO BE REPLACED AND A NEW TIRE BOUGHT. *TR

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ODI 10233871 · 117,000 mi

OWN A 2002 MERCURY SABLE SEDAN AND ON 2-11-08 HAD TO REPLACE BOTH FRONT COIL SPRING/STRUTS AT A COST OF APROX. $ 1200. NOW ON 7-9-08 WE WILL HAVE TO REPLACED BOTH THE REAR COIL/SPRING ASSEMBLIES. I KNOW THERE IS A RECALL UP TO 2001 FOR THE FRONT. NOTHING FOR 2002. *TR

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0
2
ODI 10230368 · 115,000 mi

REGULAR DRIVING. BOTH OF THE REAR SUSPENSION COILS SNAPPED AND THE FRONT COILS APPEAR TO BE ON THEIR WAY AS WELL. *TR

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ODI 10244445 · 83,736 mi

WHILE HAVING TIRES ROTATED AT SAM'S CLUB, THE TECHNICIAN NOTIFIED ME THAT BOTH REAR SPRINGS WERE BROKEN. *TR

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—000
Suspension:Rear:Springs:Coil Springs
8
ODI 10140330 · 85,000 mi

2002 MERCURY SABLE BOTH FRONT & BOTH REAR SPRINGS/ CORRODED & SNAPPED. FRONT LEFT TIRE PUNCTURED. NO OFFICIAL RECALL FOR 2002. MY FATHER HAS A 2000 WITH SAME EXACT PROBLEM WHICH WAS COVERED BY RECALL MY CAR NEEDS REAR STRUTS/REAR SPRINGS /SWAY BAR LINKS/FRONT STRUTS/& SPRINGS WITH LINK KITS BASICALLY THE WHOLE FRONT & REAR SUSPENSION. TRANSMISSION FAILED A JUST OVER 80,000 MILES. *JB

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ODI 10167056 · 61,000 mi

DT*: THE CONTACT STATED WHILE REVERSING AND SLIGHTLY TURNING THE WHEEL, THE REAR COIL SPRING DETACHED AND PUNCTURED THE FRONT DRIVER SIDE TIRE. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHERE IT WAS DETERMINED THAT A FRACTURED COIL SPRING CAUSED THE SPRING TO RUB AGAINST THE TIRE. THE DEALER REPLACED ALL 4 COIL SPRINGS AND 2 TIRES AS A RESULT OF THE FRACTURED COIL SPRING. THE MANUFACTURER WAS NOTIFIED. UPDATED 09/13/06. *JB

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ODI 10175446 · 77,154 mi

DT*: THE CONTACT STATED THE FRONT LEFT COIL SPRING FRACTURED AND PIERCED THE FRONT LEFT TIRE ON 1/5/2006. THE COIL SPRING WAS REPLACED AT THE SALES/SERVICE DEALER. ON 12/6/2006, THE VEHICLE WAS TAKEN TO A NATIONAL CHAIN TO REPLACE THE TIRES AND THE TWO REAR COIL SPRINGS WERE FOUND TO BE FRACTURED. THE VEHICLE WAS RETURNED TO THE SALES/SERVICE DEALER FOR REPLACEMENT OF BOTH REAR COIL SPRINGS. THE MANUFACTURER WAS NOTIFIED.

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0000—00
Air Bags:Frontal000000—0
Visibility:Windshield0000000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

6 patterns with matching reports.

Brake response concerns

14 mentions · 3.2% of complaints

Median mileage: 85,724 mi (10 usable records).

ODI 10018072 · 42,000 mi

WHILE DRIVING 60 MPH THE VEHICLES BRAKES WERE APPLIED AND THE BRAKE PEDAL WENT TO THE FLOOR. THE VEHICLE SKID ABOUT ONE HUNDRED FEET BEFORE IT REAR ENDED ANOTHER VEHICLE. *NLM

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ODI 10075873

WINDSHIELD ON 2002 MERCURY SABLE IS DEFECTIVE. *MR THE CONSUMER HEARD A NOISE COMING FROM THE RIGHT SIDE OF THE WINDSHIELD IN THE AREA OF THE GLOVE BOX. THE PROBLEM WAS INTERMITTENT. THE PROBLEM WOULD SEEM TO GET WORSE DURING COLD WEATHER. (RATTLING AND WHISTLING) THE REAR BRAKE LIGHT WOULD STAY LIT AFTER THE CONSUMER EXITED THE VEHICLE. THE CONSUMER WOULD HAVE TO REOPEN THE VEHICLE AND STEP ON THE BRAKE PEDAL A FEW TIMES BEFORE THE BRAKES WOULD GO OUT. (THIS WAS AN OCCASIONAL PROBLEM) THE BRAKE PEDAL WAS ON RECALL WHICH WAS #041060…

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ODI 10089056 · 40,950 mi

I HAD THE CRUISE CONTROL SET IN MY VEHICLE WHILE I WAS TRAVELING ON THE EXPRESSWAY (2002 MERCURY SABLE). AS I STARTED TO APPROACH THE VEHICLE IN FRONT OF ME I PRESSED ON THE BRAKE PEDAL TO SLOW DOWN AND DISENGAGE THE CRUISE CONTROL. MY VEHICLE SLOW DOWN BUT WHEN I TOOK MY FOOT OFF THE BRAKE PEDAL IT STARTED TO ACCELERATE. I PRESS ON THE BRAKE PEDAL AGAIN AND IT SLOWED DOWN. WHEN I TOOK MY FOOT OFF IT ACCELERATED AGAIN. THIS TIME I LET IT ACCELERATE TO SEE WHEN IT WOULD LEVEL OFF OR MAINTAIN A SPEED. IT STOPPED AT THE PREVIOUS CRUISE SETTING. I …

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Warning lights and dashboard alerts

8 mentions · 1.8% of complaints

Median mileage: 51,000 mi (5 usable records).

ODI 10038238

IN MARCH 2003 WHILE DRIVING 52 MPH VEHICLE WAS INVOLVED IN A COLLISION WHERE FRONT END WAS DAMAGED, AND FRONT AIR BAGS DID NOT DEPLOY. DEALER STATED THAT FRONT AIR BAGS SHOULD HAVE DEPLOYED. *AK THE VEHICLE CHECK ENGINE LIGHT ILLUMINATED AND IT'S EXPERIENCING PROBLEM WITH THE EGR VALVE AND FUEL PUMP. *NM

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ODI 10160045 · 51,000 mi

MY CAR (2002 MERCURY SABLE) CONTINUES TO FAIL SMOG INSPECTION DUE TO FAULTY OXYGEN SENSORS. I HAVE TAKEN IT TO THE DEALER AND IT COSTS AT LEAST $200 EACH TIME I TAKE IT IN AND THEY NEVER COMPLETELY FIX IT STATING IT IS AN ONGOING PROBLEM WITH THIS CAR. THE CHECK ENGINE LIGHT IS ALWAYS ON. *NM

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ODI 10307853 · 94,000 mi

TL*THE CONTACT OWNS A 2002 MERCURY SABLE. THE CONTACT STATED THAT ALL FOUR DOORS ON HIS VEHICLE REMAINED UNLOCKED WHENEVER HE WAS DRIVING. IMMEDIATELY AFTER HIS VEHICLE WAS STARTED THE WARNING LIGHTS CAME ON AND THE DOORS UNLOCKED. THE CONTACT HAD TO LOCK MANUALLY LOCK THE DOORS. THE FORD MANUFACTURER STATED THAT THEY WOULD NOT REPAIR THE VEHICLE; HOWEVER, THEY OFFERED THE CONTACT NO EXPLANATION. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 94,000. UPDATED 3/10/10 *CN UPDATED 05/10/10*JB

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

7 mentions · 1.6% of complaints

Median mileage: 14,456 mi (3 usable records).

ODI 10074365 · 14,456 mi

WHILE DRIVING 70 MPH IN CRUISE CONTROL THE VEHICLE STALLED WITHOUT WARNING. THE DEALERSHIP WAS NOTIFIED AND INSTALLED A NEW BRAKE LIGHT SWITCH. *NM *NM

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ODI 10081894 · 10,297 mi

WHILE DRIVING ON THE HIGHWAY OIL LIGHT CAME ON, AND THE VEHICLE STARTED SHAKING. VEHICLE STALLED WHILE THE CONSUMER WAS PULLING OFF THE HIGHWAY. CONSUMER THEN CHECKED THE OIL LEVEL WHICH INDICATED EMPTY. VEHICLE WAS TOWED TO A DEALERSHIP AND STAYED THERE FOR 3 WEEKS BEFORE THEY INDICATED THAT ENGINE LOST ITS OIL. VEHICLE WAS THEN TOWED TO A MECHANIC, WHO DID TSB 10007358 PRINT OUT THAT INDICATED THAT THIS WAS A COMMON FAILURE WITH THESE VEHICLE.*AK

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ODI 10099954

VEHICLE SHUTS DOWN AT HIGHWAY SPEED WITHOUT WARNING. DEALER WAS NOT ABLE TO DUPLICATE THE PROBLEM. *BF THE THEFT LIGHT CAME ON AS WELL AS THE ABS LIGHT WHEN THE VEHICLE SHUT OFF. THE CONSUMER WAS TOLD THE IDLER AIR CONTROL WAS BAD AND HAD TO BE REPLACED. *TC WHEN THE VEHICLE STALLED FOR THE THIRD TIME, THE ABS LIGHT DID NOT ILLUMINATE, BUT THE BATTERY LIGHT ALONG WITH OTHER LIGHTS WHICH DISPLAYED PICTURES DID ILLUMINATE. THE DEALER HAD NO IDEA WHAT THE PROBLEM WAS. *JB

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Hard or delayed shifting

5 mentions · 1.1% of complaints

Median mileage: 54,796 mi (5 usable records).

ODI 10158752 · 2,000 mi

AFTER STOPPING AT INTERSECTION, TRAFFIC LIGHT, ETC., UNEXPLAINED ENGINE SURGE AND ENGINE NOISE, MAKES CAR LURCH FORWARD EVEN WHEN APPLYING ALL POSSIBLE PRESSURE TO BRAKES. SURGE CEASES ONLY WHEN TRANSMISSION PUT IN NEUTRAL. TOWED TO DEALER FIRST TIME, DRIVEN SEVERAL TIMES. THIS HAS HAPPENED SEVERAL TIMES. DEALER CAN FIND NOTHING WRONG. I AM ALWAYS APPREHENSIVE WHEN DRIVING THIS VEHICLE. *JB

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ODI 10164084 · 54,796 mi

DT*: THE CONTACT STATED THAT THE VEHICLE JERKED FORWARD AT AN ALARMING RATE OF SPEED WHENEVER THE ACCELERATOR WAS DEPRESSED. THE SUDDEN ACCELERATION CAUSED AN ACCIDENT WITH ANOTHER VEHICLE AND A POLICE REPORT WAS FILED. THE VEHICLE WAS INSPECTED BY THE SERVICE DEALER WHO DETERMINED THAT THE TRANSMISSION WAS THE CAUSE OF THE PROBLEM. THE TRANSMISSION WAS REPLACED. THE CONTACT ASKED FOR THE OLD PARTS AND THE SERVICE DEALER REFUSED TO SUPPLY THOSE PARTS. THE MANUFACTURER WAS CONTACTED AND REFUSED ASSISTANCE BECAUSE THE VEHICLE WAS INVOLVED IN A…

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ODI 10238546 · 77,912 mi

WHILE DRIVING- CAR JERKED, DASH LIGHTS LIT, ENGINE STOPPED. CAR TOWED TO CLOVIS FORD DEALER- DEFECTIVE ENGINE CAM POSITION SENSOR (P/N 1F1Z6B288 BA) AND CAM POSITION SENSOR DRIVE (DA 2089). *TR

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Fuel smell or leak mentions

1 mentions · 0.2% of complaints

Median mileage: 132,000 mi (1 usable records).

ODI 10861717 · 132,000 mi

IT HAS A VERY HIGH SMELL OF GAS WHEN DRIVING CAR AND WHEN YOU STOP ALL YOU SMELL IS GAS

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Matching rule\b(fuel leak\w*|gas leak\w*|gas(?:oline)? smell|smell\w* (?:of )?(?:fuel|gas))\b

Steering assistance concerns

1 mentions · 0.2% of complaints

Median mileage: 189,000 mi (1 usable records).

ODI 10981455 · 189,000 mi

IN MOTION THE CAR WANTS TO KEEPS ACCELERATING EVEN WHEN YOU HIT BRAKE. AND WILL STAY THE SPEED YOU ARE GOING OR GO FASTER. AND YOU DON'T HAVE TO KEEP PUSHING ACCELERATED. FROM START THE RPMS GO STRAIGHT TO LIKE 5 TO 6 TO 7 RPMS AND TAKES ABOUT 30 SEC TO IDLE DOWN. I HAVE TRIED EVERYTHING TO FIX IT. IT JUST WON'T FIX!.... MY POWER STEERING PUMP IS BRAND NEW MY RACK AND PINION IS BRAND NEW. AND MY FLUID STILL WANTS TO OVER FLOW EVERY TIME I GET DONE DRIVING IT. I HAVE TRIED EVERYTHING TO FIX IT CAN'T AND IT'S SO HARD TO TURN. JUST NOT SAFE CAR AT…

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b