Auto Recall Watch
U.S. public vehicle records

1997 Mercury VILLAGER problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

125 owner complaints analyzed

3 distinct recall campaigns

106,108 mi median reported failure mileage

Scope: 1997 model year. Data updated: . 19 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Structure:Body:Door is the most frequently named component, appearing in 18 of 125 complaints (14.4%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior1411.2%
Fuel system concerns129.6%
Transmission and shifting64.8%
Steering behavior32.4%
Engine operation10.8%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Structure:Body:Door
18
Latches/Locks/Linkages:Doors:Latch
17
Fuel System, Gasoline:Storage:Tank Assembly
12
Fuel System, Gasoline
6
Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip
5
Vehicle Speed Control:Accelerator Pedal
5
Air Bags
4
Engine And Engine Cooling:Engine:Gasoline
4
Component breakdown data
CategoryCount
Structure:Body:Door18
Latches/Locks/Linkages:Doors:Latch17
Fuel System, Gasoline:Storage:Tank Assembly12
Fuel System, Gasoline6
Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip5
Vehicle Speed Control:Accelerator Pedal5
Air Bags4
Engine And Engine Cooling:Engine:Gasoline4

Structure:Body:Door: 18; Latches/Locks/Linkages:Doors:Latch: 17; Fuel System, Gasoline:Storage:Tank Assembly: 12; Fuel System, Gasoline: 6; Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip: 5; Vehicle Speed Control:Accelerator Pedal: 5; Air Bags: 4; Engine And Engine Cooling:Engine:Gasoline: 4

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
1
25,000 to 49,999
3
50,000 to 74,999
3
75,000 to 99,999
1
100,000 to 149,999
8
150,000 and above
3
Reported problems by failure mileage data
CategoryCount
Under 25,0001
25,000 to 49,9993
50,000 to 74,9993
75,000 to 99,9991
100,000 to 149,9998
150,000 and above3

Under 25,000: 1; 25,000 to 49,999: 3; 50,000 to 74,999: 3; 75,000 to 99,999: 1; 100,000 to 149,999: 8; 150,000 and above: 3

100,000 to 149,999 miles has the most reports with usable mileage (8). 106 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

1997
3
1998
10
1999
16
2000
14
2001
43
2002
12
2003
8
2004
8
2005
2
2006
1
2007
2
2008
1
2010
1
2011
2
2013
1
2015
1
Complaints over time data
CategoryCount
19973
199810
199916
200014
200143
200212
20038
20048
20052
20061
20072
20081
20101
20112
20131
20151

1997: 3; 1998: 10; 1999: 16; 2000: 14; 2001: 43; 2002: 12; 2003: 8; 2004: 8; 2005: 2; 2006: 1; 2007: 2; 2008: 1; 2010: 1; 2011: 2; 2013: 1; 2015: 1

Pattern summary

Structure:Body:Door leads the component reports. Braking behavior appears in 14 complaint narratives. Fuel system concerns appears in 12 complaint narratives. Transmission and shifting appears in 6 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10039092 · 2003-09-18 (September 18, 2003)

DEFECTIVE ABS IN 1997 MERCURY VILLAGER. WHILE SITTING STILL THE BRAKE PEDAL WILL RELEASE CAUSING THE VEHICLE TO LUNGE FORWARD POSSIBLY STRIKING SOMEONE OR SOMETHING. I HAVE RESEARCHED THIS PROBLEM ONLINE AND FOUND SEVERAL SIMILAR STATEMENTS FROM OWNERS OF THE SAME VEHICLE. *JB

Owner-reported narrative. 110,000 miles reported. Look up ODI 10039092 at NHTSA ↗

Owner report 10100328 · 2004-11-22 (November 22, 2004)

CONSTANT PROBLEM WITH BRAKES WITH MY MERCURY VILLAGER GS, 1997. *JB

Owner-reported narrative. Look up ODI 10100328 at NHTSA ↗

Owner report 10114100 · 2005-03-15 (March 15, 2005)

I HAD NOTICED THAT WHEN I FILLED GAS TANK THERE WAS A STRONG ODOR OF GASOLINE INSIDE VEHICLE FOR SEVERAL DAYS. I HAD THE VEHICLE CHECKED BY THE SHOP THAT DOES MY OIL CHANGES AND THEY STATED THAT IT WAS THE FILLER HOSE AND IT SHOULD BE COVERED UNDER A RECALL. THE LOCAL DEALERSHIP STATES THAT SINCE THE REPAIR WAS MADE UNDER THE RECALL IN 2002 THAT IT WAS NOT COVERED AGAIN. REPAIR PART WAS APPARENTLY DEFECTIVE. THE REPAIR COST WILL BE $150.00.*AK

Owner-reported narrative. 100,000 miles reported. Look up ODI 10114100 at NHTSA ↗

Owner report 10208142 · 2007-11-07 (November 7, 2007)

TL*THE CONTACT OWNS A 1997 MERCURY VILLAGER. THE CONTACT STATED THAT EVERY TIME HE FILLS UP HIS GAS TANK AND PARKS THE VEHICLE, FUEL LEAKS OUT FROM UNDERNEATH. HE TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE VENT HOSE FOR A SERVICE CHARGE BECAUSE IT WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 00V419002 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY). THE CURRENT AND FAILURE MILEAGES WERE 106,108. RECALL# 00V419002 UPDATED 11/26/07. *JB

Owner-reported narrative. 106,108 miles reported. Look up ODI 10208142 at NHTSA ↗

Owner report 10062196 · 2004-03-15 (March 15, 2004)

MERCURY VILLAGER, 1997. TRANSMISSION CONTROL MODULE TRIGGERED THE ENGINE LIGHT TO STAY ON. REPAIRS $300. ONLY 27,000 MILES.*AK

Owner-reported narrative. 27,000 miles reported. Look up ODI 10062196 at NHTSA ↗

Owner report 521945 · 1997-07-28 (July 28, 1997)

TRANSMISSION CONTROL MODULE MALFUNTION TRIGGERS CHECK ENGINE LIGHT TO COME ON AND STAY ON.

Owner-reported narrative. Look up ODI 521945 at NHTSA ↗

Owner report 540606 · 1998-09-04 (September 4, 1998)

STEERING COLUMN CRACKED FROM FACTORY CAUSING THE VEHICLE TO EXPERIENCE SEVERE ALIGNMENT PROBLEMS AND INSTABILITY AT HIGHWAY SPEEDS.

Owner-reported narrative. Look up ODI 540606 at NHTSA ↗

Owner report 713556 · 1999-10-19 (October 19, 1999)

WE STARTED REPORTING THE PROBLEM WITH THE SLIDING DOOR ON 7/15/99. THE LOCK DID NOT LOCK OR UNLOCK CONSISTENTLY WHETHER USING THE REMOTE OR THE INSIDE AUTOMATIC BUTTON AND THE DOOR RATTLED LIKE SOMETHING WAS LOOSE INSIDE. THE SERVICE DEPT AT CAPITOL LINCOLN MERCURY(RICHMOND, VA) DECIDED TO REPLACE THE ANTENNA ON 8/16. THIS DID NOT CORRECT THE PROBLEM. ON 10/4, I TOOK IT BACK AGAIN AND THEY REPLACED THE SLIDING DOOR LOCK ACTUATOR. THIS CORRECTED THE PROBLEM WITH THE DOOR LOCKING/UNLOCKING BUT NOW, THE CHILD SAFETY LOCK IS STUCK AND THE DOOR STIL…

Owner-reported narrative. Look up ODI 713556 at NHTSA ↗

Owner report 884839 · 2001-04-02 (April 2, 2001)

SINCE SEPTEMBER 1997 CONSUMER KEPT TAKING VEHICLE TO DEALER FOR HESITATION, ENGINE LIGHT COMING ON , STALLING, BAD GAS MILAGE AND SPUTTERING. DEALER KEPT TELLING CONSUMER IT WAS DUE TO REFORMULATED GASOLINE. TO DEALER AT LEAST 12 TIMES. CURRENTLY, VEHICLE IS OUT OF WARRANTY, AND DEALER FINDS ALL FUEL INJECTORS NEED TO BE REPLACED, AT COST OF $1700.*AK *SLC

Owner-reported narrative. Look up ODI 884839 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

125 unique complaints in this selection. Analysis snapshot: 2026-10-01.

15.2%Usable mileage19 / 125 records
69.6%Valid incident date87 / 125 records
100.0%Valid filing date125 / 125 records
69.6%Ordered incident and filing dates87 / 125 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component19921993199419951996199719981999200020012002
Engine And Engine Cooling:Exhaust System:Manifold/Header/Muffler/Tail Pipe
00.0%

No examples available for this selection.

7919.1%
ODI 10003415 · 87,000 mi

THIS IS ABOUT MY 1993 MERCURY VILLAGER. AFTER VIEWING YOUR SITE, IT APPEARS THAT THE PROBLEM WITH MY CAR IS WIDESPREAD. THE BOLTS THAT CONNECT THE MANIFOLD TO THE ENGINE BLOCK SHEARED OFF. I HAD THE REPAIR DONE IN MAY OF 1998 AND ALSO CONTACTED THE LINCOLN MERCURY DIVISION OF FORD. I EVEN SENT THEM TWO OF THE SHEARED BOLTS. SINCE THAT TIME, THE BOLTS ON THE FRONT MANIFOLD HAVE SHEARED. I NEVER EVEN RECEIVED AN ACKNOWLEDGEMENT FROM FORD IN RESPONSE TO MY LETTER. THE ENGINE NOW IS VERY NOISY AND I BROUGHT IT IN TO MY MUFFLER MECHANIC ABOUT 3…

Look up ODI 10003415 at NHTSA ↗

176.7%
ODI 10020998

3 EXHAUST MANIFOLD STUDS BROKE OFF. SERVICE TECH SAYS THAT'S COMMON WITH VILLAGERS. *NLM

Look up ODI 10020998 at NHTSA ↗

123.3%
ODI 10054539 · 109,570 mi

MY 1995 MERCURY VILLAGER HAS A CRACKED EXHAUST MANIFOLD DUE TO FAULTY STUDS. THIS IS A KNOWN PROBLEM. WHERE IS THE RECALL? TO FIX PROBLEM I HAVE BEEN QUOTED $1,500 FROM A DEALER! *AK

Look up ODI 10054539 at NHTSA ↗

73.7%
ODI 10022988 · 81,000 mi

EXHAUST MANIFOLD BOLTS SHEARED OFF, ALLOWING EXHAUST FUMES TO SEEP INTO INTERIOR OF VAN. HAVE TO DRIVE WITH WINDOWS CRACKED OPEN TO AVOID GETTING SICK. AFTER INTERNET SEARCH FOUND THERE ARE THOUSANDS OF OTHERS WITH THIS SAME PROBLEM, BUT FORD REFUSES TO DO ANYTHING OR HELP OUT WITH THE COSTS WHICH WILL BE SEVERAL 1000 $$. *JB

Look up ODI 10022988 at NHTSA ↗

43.2%
ODI 10031650

THERE WERE PROBLEMS WITH THE EXHAUST MANIFOLD BOLTS. THE MANUFACTURER WAS NOT CONTACTED AT THE TIME OF THIS CALL. *AK *SCC *JB

Look up ODI 10031650 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

11.4%
ODI 10106873

INTAKE MANIFOLD LEAKED NUMEROUS EXCESSIVE COOLANT, CAUSING RADIATOR TO BECOME EXTREMELY HOT, AND COULD RESULT IN VEHICLE OVERHEATING. CONSUMER CONTACTED THE MANUFACTURER. *AK

Look up ODI 10106873 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Vehicle Speed Control:Accelerator Pedal
00.0%

No examples available for this selection.

20.5%
ODI 502747

THROTTLE PEDAL STICKS, CAUSING SUDDEN ACCELERATION. *SD

Look up ODI 502747 at NHTSA ↗

00.0%

No examples available for this selection.

10.3%
ODI 883787

WHEN FIRST PRESSING ON GAS PEDAL GETS STUCK. THIS IS SAME PROBLEM AS RECALL ON FORD, EXPLORER, 1997, 00S58.*AK *SLC

Look up ODI 883787 at NHTSA ↗

42.1%
ODI 706720

PUT THE CAR IN REVERSE TO BACK UP AND THEN WE PUT THE CAR IN DRIVE AND THE CAR TOOK OFF AND HIT A WALL, THE ACCELERATOR WAS STUCK. *AK

Look up ODI 706720 at NHTSA ↗

54.0%
ODI 10026111 · 50,000 mi

ACCELERATOR PEDAL STICKS WHEN ACCELERATING FROM A STOP, THEN, WHEN IT IS FREED, THE VAN ACCELERATES RAPIDLY CAUSING THE VAN TO LURCH FORWARD. THIS IS DANGEROUS FOR TWO REASONS. ONE, WHEN MANEUVERING IN TIGHT PARKING LIKE SITUATIONS, THE VAN WILL LURCH FORWARD UNEXPECTEDLY, AND TWO, WHEN PULLING OUT INTO TRAFFIC THERE IS A HESITATION THAT COULD CAUSE AND ACCIDENT IF THE RESPONSE TIME BETWEEN PUSHING THE ACCELERATOR PEDAL AND THE TIME THE VAN ACTUALLY STARTS MOVING.*AK

Look up ODI 10026111 at NHTSA ↗

910.8%
ODI 10088348

MY 1998 MERCURY VILLAGER MINI VAN HAS A PROBLEM WITH THE ACCELERATOR. THE PEDAL CAN BE HARD TO PUSH SOMETIMES CAUSING TO PUSH DOWN TOO FAR. SEVERAL TIMES THE ACCELERATOR BECAME STUCK CAUSING THE VEHICLE TO LUNGE OUT OF CONTROL. I FELT VERY UNSAFE AND I AM CONCERNED ABOUT THE CONDITION. *JB

Look up ODI 10088348 at NHTSA ↗

5328.6%
ODI 10003554 · 40,000 mi

THE ACCELERATOR ON MY 1999 MERCURY VILLAGER STICKS IN THE "UP" POSITION. THIS HAS CAUSED SEVERAL NEAR ACCIDENTS WHEN I'VE HAD TO STOMP THE ACCELERATOR TO UNSTICK IT. THIS IS A PROBLEM WHEN STOPPED IN TRAFFIC BECAUSE IT COULD CAUSE YOU TO RAM INTO THE CAR IN FRONT OF YOU. ALSO, I HAVE FOUND MYSELF "STUCK" IN THE MIDDLE OF INTERSECTIONS. THE PROBLEM FIRST OCCURRED ABOUT TWO YEARS AGO AND WAS "FIXED" BY THE DEALER. THE PROBLEM HAS NOW BECOME MUCH WORSE AND I WAS TOLD THAT THE THROTTLE BODY WILL HAVE TO BE REPLACED AT A COST OF $420.00. I SAW…

Look up ODI 10003554 at NHTSA ↗

3042.3%
ODI 10004700 · 33,000 mi

THE CONSUMER HAS EXPERIENCED THE FOLLOWING: REAR WIPER HANGS-WON'T CLEAR THE GLASS(TO OPEN REAR HATCH GLASS)-MOTOR INOPERATIVE, ACCELERATOR STICKS-HAS TO KEEP TAPPING IT TO LOOSEN, THE REAR BENCH SEAT RECLINER WILL LET GO AND SEAT WILL COLLAPSE, THE LEFT HANDLE IS LOOSE, AND THE REAR SEAT LATCH IS BINDING/COLLAPSING.

Look up ODI 10004700 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Engine And Engine Cooling:Engine
00.0%

No examples available for this selection.

143.4%
ODI 483033

LOOSE FRONT SEAT/SEAT GOES OFF TRACK. *AK

Look up ODI 483033 at NHTSA ↗

4116.2%
ODI 10016330 · 125,000 mi

BROKEN CRANKSHAFT ON 94 MERCURY VILLAGER. MANY DOCUMENTED COMPLAINTS IN YOUR DATABASE. FORD OASIS REPORT SSM 04925 STATES "ENGINEERING DETERMINED THE CAUSE WAS THE INITIAL TENSILE FORCE SET ON THE ENGINE ACCESSORY BELTS DURING ASSEMBLY." IN FEB 1995 A NEW CRANKSHAFT THAT IS 2MM THICKER AT FRONT WAS IMPLEMENTED. IF FORD IS AWARE OF THEIR MANUFACTURING DEFECT, WHY WAS A RECALL NOT REQUIRED? MANY WELL-MAINTAINED VEHICLES HAVE PERFORMED BEYOND THE WARRANTY PERIOD AND NOW CONSUMERS MUST PAY TO REPAIR A DEFECT FORD ACKNOWLEDGED OCCURRED "DURING …

Look up ODI 10016330 at NHTSA ↗

318.4%
ODI 10000479

MY 1995 MERCURY VILLAGER''S CRANKSHAFT BROKE SUDDENLY UNDER NORMAL DRIVING CONDITION. IT WAS AN EXTREMELY DANGEROUS SITUATION SINCE WE TRAVELED WITH TWO YOUNG CHILDREN ON A 2-WAY ROAD WITHOUT SHOULDER THAT NIGHT. WE NOTICED THAT A COMMON PROBLEM EXISTED ON BOTH NISSAN QUEST AND MERCURY VILLAGER (1993-1995) DUE TO NUMEROUS SIMILAR COMPLAINS ON INTERNET. WE BELIEVE IT IS A DEFECT CAUSED BY IMPROPER DESIGN BY MANUFACTURE. SINCE IT IS A POTENTIAL LIFE-THREATEN DEFECT, THE AUTO MAKER SHOULD BE RESPONSIBLE FOR CORRECTING THE PROBLEM.

Look up ODI 10000479 at NHTSA ↗

73.7%
ODI 10042008

WHILE DRIVING AT ANY SPEED VEHICLE COMPLETELY SHUT OFF. *AK

Look up ODI 10042008 at NHTSA ↗

10.8%
ODI 10064768

CHECK ENGINE LIGHT KEPT ILLUMINATING. *PH WHEN THE VEHICLE WAS PURCHASED THE CONSUMER NOTICED THAT THE CHECK ENGINE LIGHT WAS ON. THE DEALER RESET IT BUT IT KEPT COMING BACK ON. IT WAS LATER DETERMINED THAT THE PROBLEM WAS WITH THE SPEED SENSOR. *NM

Look up ODI 10064768 at NHTSA ↗

00.0%

No examples available for this selection.

10.5%
ODI 10056269 · 145,000 mi

GAS PEDAL STICKING UPON ACCELERATION FROM STOP. WHETHER OR NOT AT LIGHT, STOP SIGN OR LEAVING PARKING SPACE. ALSO HAVING PROBLEMS WHEN ACCELERATING ON HIGHWAY WHEN PUSHING PEDAL DOWN TO ACCELERATE. PROBLEM IS WHEN I TRY TO PASS SOMEONE ON HIGHWAY, IT FEELS LIKE IT'S NOT GETTING ANY GAS. REPAIR FACILITY CLEANED THROTTLE CHAMBER WHICH SEEMS TO HELP. HOWEVER, THE PROBLEM WHEN TRYING TO ACCELERATE FAST WHEN PASSING SOMEONE IS STILL THERE. *JB

Look up ODI 10056269 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

15.6%
ODI 10250057 · 98,000 mi

ENGINE FAILURE DUE TO SUDDEN LOSS OF OIL. *TR

Look up ODI 10250057 at NHTSA ↗

Structure:Body:Door
1100.0%
ODI 751899

AUTOMATIC DOOR LOCKS TRIGGER WITHOUT ANY REASON. I HAVE BEEN UNABLE TO EXTRACT MY CHILD (STRAPPED IN HIS CARSEAT) FROM THE CAR ON NUMBEROUS OCCASIONS PUTTING HIS LIFE AT RISK. A NUMBER OF DEALERSHIPS HAVE EITHER LAUGHED AT ME OR WANTED TO CHARGE UP TO $800 TO LOCATE THE PROBLEM. MY CHILD IS UNABLE TO RELEASE HIMSELF FROM HIS CARSEAT NOR IS HE ABLE TO REACH WINDOW CONTROLS WHILE STRAPPED IN HIS CARSEAT. IT ROUTINELY REACHES OVER 100 DEGREES HERE AND HE COULD EITHER DIE OR BE SEVERELY INJURED BEFORE I WOULD FINALLY BE ABLE TO OPEN A DOOR. I HAVE …

Look up ODI 751899 at NHTSA ↗

143.4%
ODI 515408

BOTH IMPACT BEANS IN FRONT ELECTRIC DOORS ARE BROKEN; ALSO, DOOR LOCK ON DRIVER'S SIDE DOES NOT UNLOCK. *AK

Look up ODI 515408 at NHTSA ↗

72.8%
ODI 702622

THE LOCKS ONCE ENGAGED AUTOMATICALLY ARE NEARLY IMPOSSIBLE TO OPEN AS THE SOLENOID/MOTOR FIGHTS BACK WHEN TRYING TO OPEN MANUALLY. *AK

Look up ODI 702622 at NHTSA ↗

92.5%
ODI 511754

POWER DOOR LOCKS FAILED; ALSO ELECTRICAL DISPLAY FUNCTIONS MODULE FAILURE/ FRONT END MISALIGNMENT/ENGINE NOISE/FUEL PUMP NOISE/ LEAF SPRING FAILURE AND REPLACED A/C FAN MOTOR. *AK

Look up ODI 511754 at NHTSA ↗

2211.7%
ODI 10015149

WHEN THE CONSUMER TRIED TO CLOSE THE DOOR, THE SENSOR FAILED AND THE SLIDING DOOR CLOSED ON THE CONSUMER HAND. *JB

Look up ODI 10015149 at NHTSA ↗

1814.4%
ODI 566344

DOOR LOCKS CONTINUALLY LOCK AND UNLOCK THEMSELVES WHETER DRIVING OR PARKED

Look up ODI 566344 at NHTSA ↗

78.4%
ODI 543102

DESIGN OF THE DOOR LOCKS ACTIVATE WHEN ENGINE IS RUNNING, MOTOR MUST BE SHUT OFF TO OPEN DOORS.

Look up ODI 543102 at NHTSA ↗

31.6%
ODI 10012468

WHEN THE GAS PEDAL WAS PRESSED, THERE WAS A DELAY IN ACCELERATION. THE CONSUMER HAD TO PUMP THE GAS PEDAL TO GET THE VEHICLE TO MOVE. *JB THE VEHICLE NEEDED A NEW DOOR PANEL AND AN INJECTOR. SCC

Look up ODI 10012468 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip
00.0%

No examples available for this selection.

163.9%
ODI 502962

ABS CONTINUED TO PULSATE AFTER FOOT WAS REMOVED FROM BRAKE PEDAL. *DSH

Look up ODI 502962 at NHTSA ↗

145.5%
ODI 484143

ANTI-LOCK BRAKES CONTINUE TO FAIL AFTER REPEATED REPAIR ATTEMPTS. *SKD

Look up ODI 484143 at NHTSA ↗

226.0%
ODI 517188

TRANSMISSION GEARS WORN DUE TO BROKEN GEAR.

Look up ODI 517188 at NHTSA ↗

73.7%
ODI 534312

ABS BRAKES FAILED. DEALER ALSO REPLACED MASTER CYLINDER.

Look up ODI 534312 at NHTSA ↗

54.0%
ODI 10039092 · 110,000 mi

DEFECTIVE ABS IN 1997 MERCURY VILLAGER. WHILE SITTING STILL THE BRAKE PEDAL WILL RELEASE CAUSING THE VEHICLE TO LUNGE FORWARD POSSIBLY STRIKING SOMEONE OR SOMETHING. I HAVE RESEARCHED THIS PROBLEM ONLINE AND FOUND SEVERAL SIMILAR STATEMENTS FROM OWNERS OF THE SAME VEHICLE. *JB

Look up ODI 10039092 at NHTSA ↗

22.4%
ODI 10017946 · 15,765 mi

WHEN THE CONSUMER APPLIED THE BRAKES, THEY LOCKED UP AND CAUSED EXTENDED STOPPING DISTANCE. *NLM BOTH FRONT BRAKES LOCKED UP WITHIN LESS THAN A MONTH APART. THERE WAS A PROBLEM WITH BOTH REAR BRAKES AND THE LEFT FRONT CALIPER LOCKED UP. *SCC *JB

Look up ODI 10017946 at NHTSA ↗

31.6%
ODI 10036954 · 35,000 mi

WE OWN A '1999 MERCURY VILLAGER VAN. THE BRAKES HAVE HAD EXTENSIVE REPAIRS TWICE ,AND NOW MUST BE REPLACED AGAIN AFTER ONLY 13,000 MILES. SECONDLY, THE ACCELERATOR STICKS. IT HAS BEEN REPAIRED ONCE AND REQUIRES REPAIR AGAIN. (FIRST TIME UNDER WARRANTY. THIS TIME AT A COST OF APPROX. $460.) THE REPAIRMEN AT THE DEALERSHIP CLAIM THE DEVICE USED TO PREVENT SLUDGE FROM ACCUMULATING ON THE ACCELERATOR LINE TENDS TO WARP DUE TO HEAT EXPOSURE ALLOWING SLUDGE TO ACCUMULATE ON THE LINE AND CAUSING THE ACCELERATOR TO STICK. IT WAS FIRST REPAIRED AT…

Look up ODI 10036954 at NHTSA ↗

34.2%
ODI 746693

TOTAL BRAKE FADE, NOT PEDAL, BRAKES JUST WOULDN'T HOLD. HAD NORMAL PEDAL. ACCORDING TO AN ACCIDENT INVESTIGATOR I AM TALKING TO, HE HAS AT LEAST ONE OTHER CASE SIMILAR. THIS INVOLVED A 2001 NISSAN SUV. IN THAT CASE IT WAS FOUND THAT THE RIGHT FRONT WHEEL SENSOR WAS NOT SENDING THE PROPER SIGNAL FOR A FAILURE(WHICH WOULD HAVE DISABLED ABS) BUT NOT PROPER SIGNAL FOR ABS TO WORK. *AK

Look up ODI 746693 at NHTSA ↗

15.0%
ODI 8006941

WHEN BRAKES ARE APPLIED BRAKE PEDAL WOULD GO TO FLOOR MOMENTARILY AND POP BACK UP. ALSO LOSS OF BRAKE FLUID IS OCCURRING. DEALER NOTIFIED, AND IS UNABLE TO LOCATE THE PROBLEM. *AK WHEN THE BRAKE PEDAL GOES TO THE FLOOR, THERE WILL BE NO BRAKE, BUT IN A MATTER OF SECONDS THE PEDAL POPS UP AND THE VEHICLE GOES ON ABS MODE. *YH

Look up ODI 8006941 at NHTSA ↗

00.0%

No examples available for this selection.

Fuel System, Gasoline:Storage:Tank Assembly
00.0%

No examples available for this selection.

112.7%
ODI 560003

THE VEHICLE EXHIBITED THE SYMPTOMS OF RECALL 00V-419, THE CONSUMER CONTACTED THE DEALER ABOUT THE FUEL LEAK BUT WAS TOLD THAT THE NEXT AVAILABLE APPOINTMENT WASN'T UNTIL TWO WEEKS, THE CONSUMERS FELT THIS PROBLEM NEEDED IMMEDIATE REPAIR THEREFORE THEY REPAIRED IT THEMSELVES. NLM

Look up ODI 560003 at NHTSA ↗

145.5%
ODI 10056616 · 114,000 mi

I AM THE OWNER OF A MERCURY VILLAGER 1994 MINIVAN AND I NEVER RECEIVED A NOTICE ABOUT THE RECALL INVOLVING LEAKING GAS. I HAVE A STRONG GAS ODOR IN MY VEHICLE AND MY MECHANIC THOUGHT IT WAS A BAD GAS CAP BUT THE FUMES ARE STILL THERE. NOW I'M THINKING IT'S THIS VENT HOSE LEAKING GAS LIKE THE RECALL SAYS. *JB

Look up ODI 10056616 at NHTSA ↗

236.3%
ODI 10128862 · 96,000 mi

DT: CALLER SAID THERE IS A RECALL ON HER YEAR, MAKE, AND MODEL BUT NOT ON HER VEHICLE. THE RECALL #00V419002, FUEL TANK VENT HOSE LEAKAGE. DEALER HAS NOT BEEN CONTACTED YET. MANUFACTURER SAID HER VEHICLE IS NOT INCLUDED IN THE RECALL. CALLER HAS BEEN HAVING THIS PROBLEM FOR ABOUT A YEAR. SHE SAID IT IS GETTING WORSE. CALLER WAS NEVER CONTACTED ABOUT RECALL.*AK *JB

Look up ODI 10128862 at NHTSA ↗

52.7%
ODI 560666

THE CONSUMER IS HAVING PROBLEMS GETTING RECALL WORK 00V-419 FOR THE FUEL INJECTION SYSTEM PERFORMED DUE TO DEALER PROBLEMS AND LACK OF PARTS. NLM

Look up ODI 560666 at NHTSA ↗

129.6%
ODI 10046523 · 144,500 mi

THERE WAS A FILLER PIPE/VENT HOSE FAILURE WHICH WAS RECALLED AND REPAIRED IN MARCH 2001. IT FAILED A SECOND TIME IN THE SAME LOCATION. *AK RECALL#00V419002 *SCC *JB

Look up ODI 10046523 at NHTSA ↗

22.4%
ODI 606351

GAS GAUGE FAILED. YH

Look up ODI 606351 at NHTSA ↗

31.6%
ODI 551430

FUEL TANK PUNCTURED BY REAR SUSPENSION COMPONENT DURING ROLLOVER CRASH. YH

Look up ODI 551430 at NHTSA ↗

11.4%
ODI 746252

TRAVELING INSIDE LANE; CRUISE ON 60MPH. ROCK IN ROAD APPEARED SIZE OF SOFTBALL. PASSED OVER ROCK SCRAPPING BOTTOM OF MANIFOLD SHIELD, HITTING THE PLIABLE PLASTIC SHIELD BREAKING FUEL PURGE VALVE, AND BENDING REAR STABILIZER BAR. LIST OF PARTS ORDERED FOR REPAIR BY GARAGE AND INSURANCE ADJUSTOR: CLOCK SPRING, AIRBAG CONTROL MODULE, STEERING WHEEL AND INSTRUMENT PANEL AIRBAGS, FUEL TANK, REAR STABILIZER BAR AND BRACKET, FRONT LOWER AIR DEFECTOR, FUEL PURGE VALVE, AND ALIGN 4 WHEEL SUSPENSION. NO ONE HAS AN ANSWER TO WHY THE AIRBAGS DEPLOYED …

Look up ODI 746252 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Engine And Engine Cooling:Engine:Gasoline
00.0%

No examples available for this selection.

122.9%
ODI 483612

SMOKE WITH SMELL OF BURNING LEAVES BILLOWED FROM WINDSHIELD VENTS WHEN ENGINE STARTED. *DSH

Look up ODI 483612 at NHTSA ↗

104.0%
ODI 544632

POSSIBLE ENGINE FAILURE CAUSED THE VEHICLE TO STALL INTERMITTENTLY WITHOUT WARNING RESULTING IN LOSE OF POWER STEERING AND BRAKE CONTROL.

Look up ODI 544632 at NHTSA ↗

195.2%
ODI 10002910 · 125,000 mi

HAVE HAD SEVERAL WATER PUMPS REPLACED IN OUR 1995 MERCURY VILLAGER. BEGINS LEAKING AFTER TWO TO FOUR WEEKS DRIVING IN COLD WEATHER. 4 REPLACED LAST WINTER, DROVE FINE DURING SUMMER, RECENTLY REPLACED AGAIN BY SAME REPAIR SHOP. EACH TIME THE WATER PUMP LEAKS BY THE SEALS IN THE PUMP. DEFECTIVE DESIGN?

Look up ODI 10002910 at NHTSA ↗

1910.1%
ODI 504548

VAN STALLED.

Look up ODI 504548 at NHTSA ↗

43.2%
ODI 759259

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Look up ODI 759259 at NHTSA ↗

11.2%
ODI 539046

BRAKES, STEERING, BODY, AND ENGINE MALFUNCTIONS.

Look up ODI 539046 at NHTSA ↗

42.2%
ODI 702210

WE ARE HAVING A LOT OF TROUBLE WITH THE STARTING OF THE VEHICLE. IT WONT START EASILY AND IT STRUGGLES TO IDLE WHEN THIS OCCURS. IT DOESNT OCCUR ALL THE TIME AND THE DEALER HAS BEEN UNABLE TO DIAGNOSE THE PROBLEM YET. THIS HAS BEEN DOING IT ON AND OFF FOR 2 MONTHS NOW. IT WILL WORF FINE FOR 2 DAYS THEN SUDDENLY JUNP OUT AND DO IT AGAIN.

Look up ODI 702210 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Latches/Locks/Linkages:Doors:Latch
00.0%

No examples available for this selection.

51.2%
ODI 710956

LOCKS WILL AUTOMATICALLY LOCK AND UNLOCK ON THEIR OWN. ALSO WILL SOMETIMES LOCK WHILE TRYING TO EXIT VEHICLE AFTER UNLOCKING THEM SEVERAL TIMES. VERY DANGEROUS IF NEEDED TO FLEE VEHICLE QUICKLY.

Look up ODI 710956 at NHTSA ↗

41.6%
ODI 10024158 · 92,000 mi

AUTOMATIC DOOR LOCKS DO NOT WORK AT VARIOUS TIMES. ALL THE DOORS WILL NOT LOCK. *AK THE AUTOMOTIVE MECHANIC CLEANED THE CONTACTS, HOWEVER HE COULD NOT LOCATE A PROBLEM. *JB *NLM

Look up ODI 10024158 at NHTSA ↗

82.2%
ODI 10045128 · 87,000 mi

MY SLIDING DOOR LATCH ON MY 1995 MERCURY VILLAGER POPS OPEN WHEN I AM DRIVING!!! I AM AFRAID MY CHILD WILL FALL OUT AND I WILL SUE MERCURY FOR A GREAT DEAL OF MONEY. *LA

Look up ODI 10045128 at NHTSA ↗

2714.4%
ODI 10034169 · 125,000 mi

WHEN VEHICLE IS BEING DRIVEN SLIDING DOOR LOCATED ON THE PASSENGER'S SIDE KEEPS SLIDING OPEN. CONSUMER BELIEVES LOCKING MECHANISM IS BROKEN. *AK

Look up ODI 10034169 at NHTSA ↗

1713.6%
ODI 10045210 · 45,000 mi

DOOR LOCKS ENGAGE INTERMITTENTLY BY THEMSELVES. THIS OCCURS BOTH WHEN THE VEHICLE IS RUNNING AND OFF, AND WHEN THE VEHICLE IS MOVING OR PARKED. *LA

Look up ODI 10045210 at NHTSA ↗

44.8%
ODI 10007954 · 24,000 mi

THE POWER DOOR LOCKS LOCK WHEN EVER THEY SEEM TO WANT TO, WHEN I UNLOCK THEM THEY WILL LOCK AGAIN AS IM TRYING TO OPEN THE DOOR.

Look up ODI 10007954 at NHTSA ↗

21.1%
ODI 548824

OWNER WAS INJURED BY THE LOCKING MECHANISM, DUE TO THE DESIGN PLACEMENT OF LOCK AND HANDLE, WHEN LOCKING WITH HAND ON HANDLE FINGER WAS SNAPPED. MJS

Look up ODI 548824 at NHTSA ↗

11.4%
ODI 8005924

VEHICLE SLIDING DOOR JAMS WHILE OPENING AND CLOSING. CONSUMER WOULD HAVE TO WIGGLE DOOR TO UNJAM IT. PLEASE PROVIDE FURTHER INFORMATION.*AK

Look up ODI 8005924 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Latches/Locks/Linkages:Doors:LatchToo few reports for a range32,500 mi2 (sparse)
ODI 10045210 · 45,000 mi

DOOR LOCKS ENGAGE INTERMITTENTLY BY THEMSELVES. THIS OCCURS BOTH WHEN THE VEHICLE IS RUNNING AND OFF, AND WHEN THE VEHICLE IS MOVING OR PARKED. *LA

Look up ODI 10045210 at NHTSA ↗

ODI 10059825 · 20,000 mi

CONSUMER COMPLAINED ABOUT AUTOMATIC DOOR LOCK PROBLEM. THE DOORS LOCKED WITHOUT NOTICE. CURRENTLY, HATCHBACK WILL NOT OPEN. ALSO, DRIVER'S SIDE SEAT BELT DID NOT RETRACT.*AK

Look up ODI 10059825 at NHTSA ↗

Fuel System, Gasoline:Storage:Tank AssemblyToo few reports for a range125,304 mi2 (sparse)
ODI 10046523 · 144,500 mi

THERE WAS A FILLER PIPE/VENT HOSE FAILURE WHICH WAS RECALLED AND REPAIRED IN MARCH 2001. IT FAILED A SECOND TIME IN THE SAME LOCATION. *AK RECALL#00V419002 *SCC *JB

Look up ODI 10046523 at NHTSA ↗

ODI 10208142 · 106,108 mi

TL*THE CONTACT OWNS A 1997 MERCURY VILLAGER. THE CONTACT STATED THAT EVERY TIME HE FILLS UP HIS GAS TANK AND PARKS THE VEHICLE, FUEL LEAKS OUT FROM UNDERNEATH. HE TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE VENT HOSE FOR A SERVICE CHARGE BECAUSE IT WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 00V419002 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY). THE CURRENT AND FAILURE MILEAGES WERE 106,108. RECALL# 00V419002 UPDATED 11/26/07. *JB

Look up ODI 10208142 at NHTSA ↗

Fuel System, GasolineToo few reports for a range145,000 mi3 (sparse)
ODI 10071169 · 145,000 mi

FILLER PIPE VENT HOSE WAS RECALLED IN MARCH 2001 RECALL#00S59 AND REPLACED. THE SAME PART FAILED IN THE EXACT SAME MANNER AND WAS REPLACED NOVEMBER 2003. FORD SAYS THAT THE FILLER PIPE VENT HOSE IS OUT OF WARRANTY AND WILL NOT PAY ANY REPLACEMENT COSTS. DID THE MARCH 2001 RECALL ADEQUATELY ADDRESS THIS PROBLEM?

Look up ODI 10071169 at NHTSA ↗

ODI 10234162 · 68,000 mi

TL*THE CONTACT OWNS A 1997 MERCURY VILLAGER. THE CONTACT SMELLS GASOLINE AFTER THE VEHICLE HAS BEEN DRIVEN OR WHILE IT IS IDLING. NO FUEL HAS BEEN FOUND ON THE GROUND AFTER THE VEHICLE WAS MOVED. NHTSA CAMPAIGN ID NUMBERS 96V203000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY: MOUNTING) AND 00V419002 (FUEL SYSTEM, GASOLINE:STORAGE: TANK ASSEMBLY) WERE REFERENCED; HOWEVER, THE CONTACT WAS INFORMED THAT THERE WAS NO LONGER A SAFETY RECALL. THE CURRENT MILEAGE WAS 69,000 AND FAILURE MILEAGE WAS 68,000.

Look up ODI 10234162 at NHTSA ↗

ODI 10439155 · 155,000 mi

TL* THE CONTACT OWNS A 1997 MERCURY VILLAGER. THE CONTACT STATED THAT THE ENGINE WAS STARTED IN COLD WEATHER, THE VEHICLE WOULD EXHIBIT AN ABNORMALLY STRONG GASOLINE ODOR. THE VEHICLE WAS TAKEN TO A MECHANIC WHO ADVISED THAT THERE WERE NO VISIBLE FUEL LEAKAGES BUT THE CANISTER AND THE CONNECTED HOSES WERE FAULTY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THAT THERE WERE NO RECALLS FOR THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 155,000.

Look up ODI 10439155 at NHTSA ↗

Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited SlipToo few reports for a range110,000 mi1 (sparse)
ODI 10039092 · 110,000 mi

DEFECTIVE ABS IN 1997 MERCURY VILLAGER. WHILE SITTING STILL THE BRAKE PEDAL WILL RELEASE CAUSING THE VEHICLE TO LUNGE FORWARD POSSIBLY STRIKING SOMEONE OR SOMETHING. I HAVE RESEARCHED THIS PROBLEM ONLINE AND FOUND SEVERAL SIMILAR STATEMENTS FROM OWNERS OF THE SAME VEHICLE. *JB

Look up ODI 10039092 at NHTSA ↗

Vehicle Speed Control:Accelerator PedalToo few reports for a range50,000 mi1 (sparse)
ODI 10026111 · 50,000 mi

ACCELERATOR PEDAL STICKS WHEN ACCELERATING FROM A STOP, THEN, WHEN IT IS FREED, THE VAN ACCELERATES RAPIDLY CAUSING THE VAN TO LURCH FORWARD. THIS IS DANGEROUS FOR TWO REASONS. ONE, WHEN MANEUVERING IN TIGHT PARKING LIKE SITUATIONS, THE VAN WILL LURCH FORWARD UNEXPECTEDLY, AND TWO, WHEN PULLING OUT INTO TRAFFIC THERE IS A HESITATION THAT COULD CAUSE AND ACCIDENT IF THE RESPONSE TIME BETWEEN PUSHING THE ACCELERATOR PEDAL AND THE TIME THE VAN ACTUALLY STARTS MOVING.*AK

Look up ODI 10026111 at NHTSA ↗

Air BagsToo few reports for a range61,000 mi1 (sparse)
ODI 10070635 · 61,000 mi

I WENT TO THE MERCURY DEALERSHIP TODAY FOR A FRONT WHEEL ALIGNMENT TODAY ON MY 1997 VILLAGER. I WAS INFORMED THAT THIS VEHICLE REQUIRES A FOUR WHEEL ALIGNMENT, DUE TO THE FRONT WHEEL DRIVE. I WAS INFORMED ALSO THAT IN ORDER FOR THE DEALER TO GET THE ALIGNMENT IN SPECS, REAR SHIMS WOULD NEED TO BE INSTALLED IN THE REAR TWO WHEELS OF THE VEHICLE. I WAS ALSO INFORMED THAT THESE SHIMS ARE NOT INSTALLED WHEN THE VEHICLE IS BUILT, BUT ARE REQUIRED IN ALMOST ALL CASES ONCE THE VEHICLE IS OUT ON THE ROAD AND HAS BEEN SUBJECTED TO NORMAL WEAR AND TEAR. …

Look up ODI 10070635 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

1 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-090None

No examples available for this selection.

2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 27 reports

2001: 7 complaints · 2002: 7 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2001337
2002367
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20011541
20021530

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentStructure:Body:DoorLatches/Locks/Linkages:Doors:LatchFuel System, Gasoline:Storage:Tank AssemblyFuel System, GasolineService Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited SlipVehicle Speed Control:Accelerator PedalAir BagsEngine And Engine Cooling:Engine:Gasoline
Structure:Body:Door—
1
ODI 882675

WHILE TRAVELING DOORS LOCK AND UNLOCK OUT OF CONTROL. ALSO WHILE VEHICLE IS TURNED OFF. *AK POWER LOCK SYSTEM IS DEFECTIVE WHILE VEHICLE IS RUNNING OR SHUT DOWN, CONSUMER STATES LOCKS ARE INOPERABLE, DEALER REFUSES TO REPLACE SYSTEM AND THEY HAVE NOT BEEN ABLE TO REPAIR IT. CONSUMER STATES VEHICLE HAD ENGINE PROBLEMS TWO DAYS AFTER PURCHASE. *SLC

Look up ODI 882675 at NHTSA ↗

00
1
ODI 713556

WE STARTED REPORTING THE PROBLEM WITH THE SLIDING DOOR ON 7/15/99. THE LOCK DID NOT LOCK OR UNLOCK CONSISTENTLY WHETHER USING THE REMOTE OR THE INSIDE AUTOMATIC BUTTON AND THE DOOR RATTLED LIKE SOMETHING WAS LOOSE INSIDE. THE SERVICE DEPT AT CAPITOL LINCOLN MERCURY(RICHMOND, VA) DECIDED TO REPLACE THE ANTENNA ON 8/16. THIS DID NOT CORRECT THE PROBLEM. ON 10/4, I TOOK IT BACK AGAIN AND THEY REPLACED THE SLIDING DOOR LOCK ACTUATOR. THIS CORRECTED THE PROBLEM WITH THE DOOR LOCKING/UNLOCKING BUT NOW, THE CHILD SAFETY LOCK IS STUCK AND THE DOOR STIL…

Look up ODI 713556 at NHTSA ↗

00
1
ODI 882675

WHILE TRAVELING DOORS LOCK AND UNLOCK OUT OF CONTROL. ALSO WHILE VEHICLE IS TURNED OFF. *AK POWER LOCK SYSTEM IS DEFECTIVE WHILE VEHICLE IS RUNNING OR SHUT DOWN, CONSUMER STATES LOCKS ARE INOPERABLE, DEALER REFUSES TO REPLACE SYSTEM AND THEY HAVE NOT BEEN ABLE TO REPAIR IT. CONSUMER STATES VEHICLE HAD ENGINE PROBLEMS TWO DAYS AFTER PURCHASE. *SLC

Look up ODI 882675 at NHTSA ↗

Latches/Locks/Linkages:Doors:Latch
1
ODI 882675

WHILE TRAVELING DOORS LOCK AND UNLOCK OUT OF CONTROL. ALSO WHILE VEHICLE IS TURNED OFF. *AK POWER LOCK SYSTEM IS DEFECTIVE WHILE VEHICLE IS RUNNING OR SHUT DOWN, CONSUMER STATES LOCKS ARE INOPERABLE, DEALER REFUSES TO REPLACE SYSTEM AND THEY HAVE NOT BEEN ABLE TO REPAIR IT. CONSUMER STATES VEHICLE HAD ENGINE PROBLEMS TWO DAYS AFTER PURCHASE. *SLC

Look up ODI 882675 at NHTSA ↗

—00000
1
ODI 882675

WHILE TRAVELING DOORS LOCK AND UNLOCK OUT OF CONTROL. ALSO WHILE VEHICLE IS TURNED OFF. *AK POWER LOCK SYSTEM IS DEFECTIVE WHILE VEHICLE IS RUNNING OR SHUT DOWN, CONSUMER STATES LOCKS ARE INOPERABLE, DEALER REFUSES TO REPLACE SYSTEM AND THEY HAVE NOT BEEN ABLE TO REPAIR IT. CONSUMER STATES VEHICLE HAD ENGINE PROBLEMS TWO DAYS AFTER PURCHASE. *SLC

Look up ODI 882675 at NHTSA ↗

Fuel System, Gasoline:Storage:Tank Assembly00—00000
Fuel System, Gasoline000—0000
Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip
1
ODI 713556

WE STARTED REPORTING THE PROBLEM WITH THE SLIDING DOOR ON 7/15/99. THE LOCK DID NOT LOCK OR UNLOCK CONSISTENTLY WHETHER USING THE REMOTE OR THE INSIDE AUTOMATIC BUTTON AND THE DOOR RATTLED LIKE SOMETHING WAS LOOSE INSIDE. THE SERVICE DEPT AT CAPITOL LINCOLN MERCURY(RICHMOND, VA) DECIDED TO REPLACE THE ANTENNA ON 8/16. THIS DID NOT CORRECT THE PROBLEM. ON 10/4, I TOOK IT BACK AGAIN AND THEY REPLACED THE SLIDING DOOR LOCK ACTUATOR. THIS CORRECTED THE PROBLEM WITH THE DOOR LOCKING/UNLOCKING BUT NOW, THE CHILD SAFETY LOCK IS STUCK AND THE DOOR STIL…

Look up ODI 713556 at NHTSA ↗

000—000
Vehicle Speed Control:Accelerator Pedal00000—00
Air Bags000000—0
Engine And Engine Cooling:Engine:Gasoline
1
ODI 882675

WHILE TRAVELING DOORS LOCK AND UNLOCK OUT OF CONTROL. ALSO WHILE VEHICLE IS TURNED OFF. *AK POWER LOCK SYSTEM IS DEFECTIVE WHILE VEHICLE IS RUNNING OR SHUT DOWN, CONSUMER STATES LOCKS ARE INOPERABLE, DEALER REFUSES TO REPLACE SYSTEM AND THEY HAVE NOT BEEN ABLE TO REPAIR IT. CONSUMER STATES VEHICLE HAD ENGINE PROBLEMS TWO DAYS AFTER PURCHASE. *SLC

Look up ODI 882675 at NHTSA ↗

1
ODI 882675

WHILE TRAVELING DOORS LOCK AND UNLOCK OUT OF CONTROL. ALSO WHILE VEHICLE IS TURNED OFF. *AK POWER LOCK SYSTEM IS DEFECTIVE WHILE VEHICLE IS RUNNING OR SHUT DOWN, CONSUMER STATES LOCKS ARE INOPERABLE, DEALER REFUSES TO REPLACE SYSTEM AND THEY HAVE NOT BEEN ABLE TO REPAIR IT. CONSUMER STATES VEHICLE HAD ENGINE PROBLEMS TWO DAYS AFTER PURCHASE. *SLC

Look up ODI 882675 at NHTSA ↗

00000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

5 patterns with matching reports.

Fuel smell or leak mentions

9 mentions · 7.2% of complaints

Median mileage: 130,554 mi (2 usable records).

ODI 10208142 · 106,108 mi

TL*THE CONTACT OWNS A 1997 MERCURY VILLAGER. THE CONTACT STATED THAT EVERY TIME HE FILLS UP HIS GAS TANK AND PARKS THE VEHICLE, FUEL LEAKS OUT FROM UNDERNEATH. HE TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE VENT HOSE FOR A SERVICE CHARGE BECAUSE IT WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 00V419002 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY). THE CURRENT AND FAILURE MILEAGES WERE 106,108. RECALL# 00V419002 UPDATED 11/26/07. *JB

Look up ODI 10208142 at NHTSA ↗

ODI 10439155 · 155,000 mi

TL* THE CONTACT OWNS A 1997 MERCURY VILLAGER. THE CONTACT STATED THAT THE ENGINE WAS STARTED IN COLD WEATHER, THE VEHICLE WOULD EXHIBIT AN ABNORMALLY STRONG GASOLINE ODOR. THE VEHICLE WAS TAKEN TO A MECHANIC WHO ADVISED THAT THERE WERE NO VISIBLE FUEL LEAKAGES BUT THE CANISTER AND THE CONNECTED HOSES WERE FAULTY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THAT THERE WERE NO RECALLS FOR THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 155,000.

Look up ODI 10439155 at NHTSA ↗

ODI 737071

FILLED FUEL TANK, DROVE HOME, PARKED VAN IN GARAGE. SMELLED GAS & FOUND HUGE GAS PUDDLE UNDER VAN. GAS WAS ALMOST POURING OUT. VERY DANGEROUS SITUATION. DEALER WILL NOT FIX UNDER RECALL 96V203000.*AK

Look up ODI 737071 at NHTSA ↗

Matching rule\b(fuel leak\w*|gas leak\w*|gas(?:oline)? smell|smell\w* (?:of )?(?:fuel|gas))\b

Brake response concerns

4 mentions · 3.2% of complaints

Median mileage: 149,000 mi (2 usable records).

ODI 10039092 · 110,000 mi

DEFECTIVE ABS IN 1997 MERCURY VILLAGER. WHILE SITTING STILL THE BRAKE PEDAL WILL RELEASE CAUSING THE VEHICLE TO LUNGE FORWARD POSSIBLY STRIKING SOMEONE OR SOMETHING. I HAVE RESEARCHED THIS PROBLEM ONLINE AND FOUND SEVERAL SIMILAR STATEMENTS FROM OWNERS OF THE SAME VEHICLE. *JB

Look up ODI 10039092 at NHTSA ↗

ODI 10374963 · 188,000 mi

DRIVER REPORTS HE MUST HAVE HAD HIS FOOT ON THE BRAKE AND ACCELERATOR AT THE SAME TIME (SEMI-PANIC BRAKE APPLICATION). POLICE REPORT STATES "TIRE MARKS" ON THE (DRY) PAVEMENT. ONE DOES NOT PRODUCE "TIRE MARKS" ON DRY PAVEMENT (NO TURNING INVOLVED) WITHOUT BRAKE APPLICATION. DRIVER HAD EPISODE OF MICROSLEEP: WHEN ALERTED BY THE EVENT TAKING PLACE, HE COULD NOT GET THE VEHICLE STOPPED IN TIME TO PREVENT HITTING AND FATALLY INJURING A PEDESTRIAN. UPON EXAMINATION OF ACCIDENT VEHICLE, INSPECTOR DISCOVERED UNUSUAL ARCHED ACCELERATOR PEDAL DESIGN WHE…

Look up ODI 10374963 at NHTSA ↗

ODI 535123

ANTI LOCK BRAKES FAIL INTERMITTENTLY, ONE INCIDENT RESULTED IN A VEHICLE COLLISION.

Look up ODI 535123 at NHTSA ↗

Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Warning lights and dashboard alerts

4 mentions · 3.2% of complaints

Median mileage: 81,000 mi (1 usable records).

ODI 10064768

CHECK ENGINE LIGHT KEPT ILLUMINATING. *PH WHEN THE VEHICLE WAS PURCHASED THE CONSUMER NOTICED THAT THE CHECK ENGINE LIGHT WAS ON. THE DEALER RESET IT BUT IT KEPT COMING BACK ON. IT WAS LATER DETERMINED THAT THE PROBLEM WAS WITH THE SPEED SENSOR. *NM

Look up ODI 10064768 at NHTSA ↗

ODI 10078559 · 81,000 mi

I AM ONE OF TONS OF PEOPLE WITH THE NOTORIOUS EXHAUST MANIFOLD STUDS BREAKING ISSUE! WHICH CAUSES THE CHECK ENGINE LIKE TO COME ON, AND DANGEROUS FUMES TO ENTER THE VEHICLE. WITH 4 CHILDREN, THIS IS NOT A GOOD THING...AND THE PRICE IS MORE THEN A FAMILY OF 4 CHILDREN CAN AFFORD AT $1500-3000 DEPENDING ON THE DAMAGE AND NOW I CANNOT HAVE MY VEHICLE SAFELY INSPECTED DUE TO THIS ISSUE. PLEASE HAVE THEM ISSUE A RECALL ON THIS AND PROTECT OUR FAMILIES.

Look up ODI 10078559 at NHTSA ↗

ODI 521945

TRANSMISSION CONTROL MODULE MALFUNTION TRIGGERS CHECK ENGINE LIGHT TO COME ON AND STAY ON.

Look up ODI 521945 at NHTSA ↗

Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Hard or delayed shifting

3 mentions · 2.4% of complaints

Median mileage: 50,000 mi (1 usable records).

ODI 10026111 · 50,000 mi

ACCELERATOR PEDAL STICKS WHEN ACCELERATING FROM A STOP, THEN, WHEN IT IS FREED, THE VAN ACCELERATES RAPIDLY CAUSING THE VAN TO LURCH FORWARD. THIS IS DANGEROUS FOR TWO REASONS. ONE, WHEN MANEUVERING IN TIGHT PARKING LIKE SITUATIONS, THE VAN WILL LURCH FORWARD UNEXPECTEDLY, AND TWO, WHEN PULLING OUT INTO TRAFFIC THERE IS A HESITATION THAT COULD CAUSE AND ACCIDENT IF THE RESPONSE TIME BETWEEN PUSHING THE ACCELERATOR PEDAL AND THE TIME THE VAN ACTUALLY STARTS MOVING.*AK

Look up ODI 10026111 at NHTSA ↗

ODI 729344

THE AIR CONDITIONING COMPRESSOR FAILED. MY MECHANIC INDICATES THAT THIS IS A CHRONIC PROBLEM WITH MERCURY VILLAGER VANS. THE ACCELERATOR STICKS INTERMITTENTLY WHEN TRYING TO ACCELERATE FROM A STAND STILL, CAUSING A NEED TO PRESS THE ACCELERATOR HARDER WHICH CAUSES A JERKING OF THE VAN.

Look up ODI 729344 at NHTSA ↗

ODI 750151

ACCELERATOR PEDAL STICKS WHEN VEHICLE IS STOPPED. REQUIRES EXCESSIVE FORCE TO DEPRESS PEDAL, RESULTING IN VEHICLE SUDDENLY LURCHING FORWARD. DEALER SAYS THIS IS COMMON PROBLEM WITH VILLAGERS. I FEEL THIS IS A SERIOUS SAFETY ISSUE.*AK

Look up ODI 750151 at NHTSA ↗

Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Stalling or loss of power

2 mentions · 1.6% of complaints

Median mileage: Unavailable (0 usable records).

ODI 884839

SINCE SEPTEMBER 1997 CONSUMER KEPT TAKING VEHICLE TO DEALER FOR HESITATION, ENGINE LIGHT COMING ON , STALLING, BAD GAS MILAGE AND SPUTTERING. DEALER KEPT TELLING CONSUMER IT WAS DUE TO REFORMULATED GASOLINE. TO DEALER AT LEAST 12 TIMES. CURRENTLY, VEHICLE IS OUT OF WARRANTY, AND DEALER FINDS ALL FUEL INJECTORS NEED TO BE REPLACED, AT COST OF $1700.*AK *SLC

Look up ODI 884839 at NHTSA ↗

ODI 894768

CONSUMER WAS TRAVELING ABOUT 65MPH ON HIGHWAY, AND WITHOUT PRIOR WARNING, VEHICLE SHUT OFF. LOST POWER BRAKES AND STEERING. DEALERSHIP WAS AWARE OF THE PROBLEM. SHE PAID TO HAVE VEHICLE PUT ON A MACHINE, BUT PROBLEM COULDN'T DOUBLE ITSELF.*AK

Look up ODI 894768 at NHTSA ↗

Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b