U.S. public vehicle records

1999 Mercury VILLAGER problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

185 owner complaints analyzed

4 distinct recall campaigns

51,500 mi median reported failure mileage

Scope: 1999 model year. Data updated: 2026-09-30 (September 30, 2026). 54 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Vehicle Speed Control:Accelerator Pedal is the most frequently named component, appearing in 53 of 185 complaints (28.6%). A complaint can name multiple components.

Recurring terms in complaint narratives
Topic	Matching reports	Share of complaints
Braking behavior	20	10.8%
Steering behavior	10	5.4%
Transmission and shifting	5	2.7%
Fuel system concerns	5	2.7%
Electrical and battery issues	3	1.6%
Engine operation	1	0.5%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Vehicle Speed Control:Accelerator Pedal

Vehicle Speed Control

Power Train:Automatic Transmission

Exterior Lighting:Headlights

Air Bags:Frontal

Engine And Engine Cooling:Engine:Gasoline

Exterior Lighting:Tail Lights

Seats

Component breakdown data
Category	Count
Vehicle Speed Control:Accelerator Pedal	53
Vehicle Speed Control	30
Power Train:Automatic Transmission	7
Exterior Lighting:Headlights	6
Air Bags:Frontal	4
Engine And Engine Cooling:Engine:Gasoline	4
Exterior Lighting:Tail Lights	4
Seats	4

Vehicle Speed Control:Accelerator Pedal: 53; Vehicle Speed Control: 30; Power Train:Automatic Transmission: 7; Exterior Lighting:Headlights: 6; Air Bags:Frontal: 4; Engine And Engine Cooling:Engine:Gasoline: 4; Exterior Lighting:Tail Lights: 4; Seats: 4

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000

25,000 to 49,999

50,000 to 74,999

75,000 to 99,999

100,000 to 149,999

150,000 and above

Under 25,000: 7; 25,000 to 49,999: 19; 50,000 to 74,999: 18; 75,000 to 99,999: 3; 100,000 to 149,999: 6; 150,000 and above: 1

25,000 to 49,999 miles has the most reports with usable mileage (19). 131 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

1999

2000

2001

2002

2003

2004

2005

2006

2007

2008

2009

2010

2011

2013

2015

1999: 8; 2000: 33; 2001: 34; 2002: 28; 2003: 22; 2004: 27; 2005: 12; 2006: 4; 2007: 3; 2008: 4; 2009: 5; 2010: 2; 2011: 1; 2013: 1; 2015: 1

Pattern summary

Vehicle Speed Control:Accelerator Pedal leads the component reports. Braking behavior appears in 20 complaint narratives. Steering behavior appears in 10 complaint narratives. Transmission and shifting appears in 5 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10036954 · 2003-08-31 (August 31, 2003)

WE OWN A '1999 MERCURY VILLAGER VAN. THE BRAKES HAVE HAD EXTENSIVE REPAIRS TWICE ,AND NOW MUST BE REPLACED AGAIN AFTER ONLY 13,000 MILES. SECONDLY, THE ACCELERATOR STICKS. IT HAS BEEN REPAIRED ONCE AND REQUIRES REPAIR AGAIN. (FIRST TIME UNDER WARRANTY. THIS TIME AT A COST OF APPROX. $460.) THE REPAIRMEN AT THE DEALERSHIP CLAIM THE DEVICE USED TO PREVENT SLUDGE FROM ACCUMULATING ON THE ACCELERATOR LINE TENDS TO WARP DUE TO HEAT EXPOSURE ALLOWING SLUDGE TO ACCUMULATE ON THE LINE AND CAUSING THE ACCELERATOR TO STICK. IT WAS FIRST REPAIRED AT…

Owner-reported narrative. 35,000 miles reported. Look up ODI 10036954 at NHTSA ↗

Owner report 10043928 · 2003-11-24 (November 24, 2003)

WHILE DRIVING AT VARIOUS SPEEDS THE CONSUMER WOULD HEAR A LOUD NOISE COMING FROM THE BRAKES. WHEN BRAKE PEDAL WAS DEPRESSED IT WOULD GO TO THE FLOOR AND THERE WOULD BE EXTENDED STOPPING DISTANCE. *AK DIFFERENT BRAKE COMPONENTS HAVE BEEN REPLACED SEVERAL TIMES BUT THE BRAKES CONTINUE TO FAIL. THE WINDSHIELD MOLDING FLAPPED WHILE DRIVING. THE DRIVER'S FRONT DOOR RATTLED WHILE DRIVING. THE DEALER LUBED THE WINDOW TRACKS. *NLM

Owner-reported narrative. 42,000 miles reported. Look up ODI 10043928 at NHTSA ↗

Owner report 10051158 · 2003-12-27 (December 27, 2003)

OUR VAN ALSO EXPERIENCED MELTED HEADLIGHT SOCKETS FAILURE DUE TO A WEAK SOLDERING FROM THE WIRE TO THE SOCKET. UNBELIEVABLE THAT THIS IS NOT A RECALL. THE DEALER'S PARTS DEPARTMENT PERSON TOLD ME WHEN I ORDERED THE REPLACEMENT SOCKETS THAT THEY SELL LOTS OF THESE SOCKETS. WE HAD INTERMITTENT LIGHTING PROBLEM ON ONE SIDE, THEN THE OTHER, THEN TOTAL FAILURE OF BOPTH HEADLIGHTS. PLEASE REPORT YOUR EXPERIENCE. THIS MUST BECOME A RECALL. I WANTED TO FILE MULTIPLE OTHER PROBLEMS: THE TIRES AFTER COMPLAINING OF WOBBLING IN THE STEERING WHEEL FOR …

Owner-reported narrative. 20,000 miles reported. Look up ODI 10051158 at NHTSA ↗

Owner report 10079363 · 2004-07-15 (July 15, 2004)

WHILE DRIVING 55-65 MPH, THE CONSUMER NOTICED THAT THE STEERING WHEEL AND THE FRONT OF THE VEHICLE VIBRATED. *AK THERE WAS A LOOSENESS AT HIGH SPEEDS ACCOMPANIED BY EXTENSIVE VIBRATION. THE WHEEL IMBALANCE WAS EXCLUDED AFTER SEVERAL RE-BALANCING JOBS. THE SYMPTOMS MATCHED THE STEERING GEAR RECALL# 00V292001. THE DEALER CLAIMED THAT THERE WERE NO OPEN RECALLS AND REFUSED TO INSPECT THE VEHICLE. *SC *JB

Owner-reported narrative. 48,000 miles reported. Look up ODI 10079363 at NHTSA ↗

Owner report 10195389 · 2007-07-05 (July 5, 2007)

VEHICLE WAS BEING DRIVE WHEN AUTOMATIC TRANSMISSION FAILED AND REVERTED BACK TO FIRST GEAR. AFTER STOPPING, TURNING OFF ENGINE, AND RESTARTING, VEHICLE WOULD NOT COME OUT OF FIRST GEAR WHEN BEING DRIVEN. VEHICLE WAS SUBSEQUENTLY TOWED TO DEALERSHIP , CARMAN FORD IN NEW CASTLE DE), BUT WAS UNABLE TO DIAGNOSE PROBLEM. DEALERSHIP REPORTED THAT THEY COULD NOT DUPLICATE. VEHICLE WAS PICKED UP BY OWNER AND BEGAN TO DRIVE IT HOME WHEN PROBLEM RE-OCCURRED. VEHICLE IS NOW AT COTTMAN TRANSMISSION IN WEST CHESTER PA WHO DIAGNOSE METAL SHAVINGS IN…

Owner-reported narrative. 140,000 miles reported. Look up ODI 10195389 at NHTSA ↗

Owner report 717687 · 2000-01-21 (January 21, 2000)

MERCURY DEALER INFORMED US THAT THERE IS A PROBLEM WITH THE TRANSMISSION SLIPPING BETWEEN 2ND AND 3RD, HOWEVER FORD IS NOT FIXING THE PROBLEM BECAUSE IT IS STILL UNDER INVESTIGATION. IN THE MEANTIME, THEY SAY THE VAN IS SAFE TO DRIVE...HOWEVER WHEN PULLING OUT INTO TRAFFIC THEIR IS A SIGNIFICANT RISK AS TO WHETHER OR NOT THE VEHICLE WILL DECIDE TO GO INTO GEAR...CAUSING A POTENTIAL ACCIDENT. CAN YOU PLEASE LOOK INTO THIS PROBLEM? WE FEEL AS THOUGH THE MANUFACTURER IS GIVING US THE BRUSH OFF AND WE WOULD LIKE TO GET SOME RESULTS. THANK YOU. …

Owner-reported narrative. Look up ODI 717687 at NHTSA ↗

Owner report 10012468 · 2003-03-25 (March 25, 2003)

WHEN THE GAS PEDAL WAS PRESSED, THERE WAS A DELAY IN ACCELERATION. THE CONSUMER HAD TO PUMP THE GAS PEDAL TO GET THE VEHICLE TO MOVE. *JB THE VEHICLE NEEDED A NEW DOOR PANEL AND AN INJECTOR. SCC

Owner-reported narrative. Look up ODI 10012468 at NHTSA ↗

Owner report 10156769 · 2006-05-04 (May 4, 2006)

MY 1999 MERCURY VILLAGER WITH APPROX 39K MILES STARTED SHOWING THIS PROBLEM IN APRIL 2006. WHEN I PRESS THE GAS PEDAL AFTER THE LIGHT TURNS GREEN, THE PEDAL DOES NOT DEPRESS. I PRESS HARDER, IT FINALLY DEPRESSES, BUT THE VAN LUNGES FORWARD. ONE TIME I GOT HONKED FROM BEHIND. THIS HAPPENED ABOUT 5 TIMES. I WAS PLANNING ON TAKING IT TO THE SHOP. THEN A FEW DAYS LATER THE VAN STARTED TREMBLING DURING IDLE AND THE "SERVICE" INDICATOR CAME ON. I TOOK IT TO THE SHOP ON APRIL 29TH. THEY CHARGED ME APPROX $550 TO REPLACE ONE FUEL INJECTOR AND CLEAN TH…

Owner-reported narrative. 39,000 miles reported. Look up ODI 10156769 at NHTSA ↗

Owner report 10057652 · 2004-03-11 (March 11, 2004)

HEADLIGHTS SUDDENLY WENT OUT WHILE IN USE. THIS OCCURRED BECAUSE OF A SHORT IN THE ELECTRICAL SYSTEM WIRING. THE SOCKET MELTED. THIS COULD CAUSE A FIRE, PER THE DEALERSHIP. *AK DEALER REPLACED DRIVER SIDE HEADLIGHT SOCKET, WIRE HARNESS AND BULB. *LA

Owner-reported narrative. 43,000 miles reported. Look up ODI 10057652 at NHTSA ↗

Owner report 765659 · 2002-08-14 (August 14, 2002)

ELECTRICAL SHORT IN BOTH HEADLIGHT CONNECTORS (PLUG), CAUSING RANDOM LOSS OF LIGHTS

Owner-reported narrative. Look up ODI 765659 at NHTSA ↗

Owner report 10680956 · 2015-02-03 (February 3, 2015)

WHEN STOPPED AT LIGHT, UPON ACCELERATING WHEN THE LIGHT TURNS GREEN, THE ACCELERATOR IS HARD TO PRESS. IT DOES NOT DEPRESS. YOU HAVE TO EITHER PRESS TOO HARD OR PUMP A FEW TIMES FOR IT TO GET GOING. THIS IS VERY DANGEROUS WHEN YOU ARE TAKING A LEFT TURN ON A SOLID GREEN LIGHT WITHOUT A GREEN ARROW. YOU MAY STALL AND THEN LUNGE FORWARD INTO AN ONCOMING CAR *TR

Owner-reported narrative. 40,000 miles reported. Look up ODI 10680956 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

185 unique complaints in this selection. Analysis snapshot: 2026-09-30.

29.2%Usable mileage54 / 185 records

80.5%Valid incident date149 / 185 records

100.0%Valid filing date185 / 185 records

80.0%Ordered incident and filing dates148 / 185 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	1992	1993	1994	1995	1996	1997	1998	1999	2000	2001	2002
Engine And Engine Cooling:Exhaust System:Manifold/Header/Muffler/Tail Pipe	00.0% No examples available for this selection.	7919.1% ODI 10003415 · 87,000 mi THIS IS ABOUT MY 1993 MERCURY VILLAGER. AFTER VIEWING YOUR SITE, IT APPEARS THAT THE PROBLEM WITH MY CAR IS WIDESPREAD. THE BOLTS THAT CONNECT THE MANIFOLD TO THE ENGINE BLOCK SHEARED OFF. I HAD THE REPAIR DONE IN MAY OF 1998 AND ALSO CONTACTED THE LINCOLN MERCURY DIVISION OF FORD. I EVEN SENT THEM TWO OF THE SHEARED BOLTS. SINCE THAT TIME, THE BOLTS ON THE FRONT MANIFOLD HAVE SHEARED. I NEVER EVEN RECEIVED AN ACKNOWLEDGEMENT FROM FORD IN RESPONSE TO MY LETTER. THE ENGINE NOW IS VERY NOISY AND I BROUGHT IT IN TO MY MUFFLER MECHANIC ABOUT 3… Look up ODI 10003415 at NHTSA ↗	176.7% ODI 10020998 3 EXHAUST MANIFOLD STUDS BROKE OFF. SERVICE TECH SAYS THAT'S COMMON WITH VILLAGERS. *NLM Look up ODI 10020998 at NHTSA ↗	123.3% ODI 10054539 · 109,570 mi MY 1995 MERCURY VILLAGER HAS A CRACKED EXHAUST MANIFOLD DUE TO FAULTY STUDS. THIS IS A KNOWN PROBLEM. WHERE IS THE RECALL? TO FIX PROBLEM I HAVE BEEN QUOTED $1,500 FROM A DEALER! *AK Look up ODI 10054539 at NHTSA ↗	73.7% ODI 10022988 · 81,000 mi EXHAUST MANIFOLD BOLTS SHEARED OFF, ALLOWING EXHAUST FUMES TO SEEP INTO INTERIOR OF VAN. HAVE TO DRIVE WITH WINDOWS CRACKED OPEN TO AVOID GETTING SICK. AFTER INTERNET SEARCH FOUND THERE ARE THOUSANDS OF OTHERS WITH THIS SAME PROBLEM, BUT FORD REFUSES TO DO ANYTHING OR HELP OUT WITH THE COSTS WHICH WILL BE SEVERAL 1000 $$. *JB Look up ODI 10022988 at NHTSA ↗	43.2% ODI 10031650 THERE WERE PROBLEMS WITH THE EXHAUST MANIFOLD BOLTS. THE MANUFACTURER WAS NOT CONTACTED AT THE TIME OF THIS CALL. AK SCC *JB Look up ODI 10031650 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	11.4% ODI 10106873 INTAKE MANIFOLD LEAKED NUMEROUS EXCESSIVE COOLANT, CAUSING RADIATOR TO BECOME EXTREMELY HOT, AND COULD RESULT IN VEHICLE OVERHEATING. CONSUMER CONTACTED THE MANUFACTURER. *AK Look up ODI 10106873 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Vehicle Speed Control:Accelerator Pedal	00.0% No examples available for this selection.	20.5% ODI 502747 THROTTLE PEDAL STICKS, CAUSING SUDDEN ACCELERATION. *SD Look up ODI 502747 at NHTSA ↗	00.0% No examples available for this selection.	10.3% ODI 883787 WHEN FIRST PRESSING ON GAS PEDAL GETS STUCK. THIS IS SAME PROBLEM AS RECALL ON FORD, EXPLORER, 1997, 00S58.AK SLC Look up ODI 883787 at NHTSA ↗	42.1% ODI 706720 PUT THE CAR IN REVERSE TO BACK UP AND THEN WE PUT THE CAR IN DRIVE AND THE CAR TOOK OFF AND HIT A WALL, THE ACCELERATOR WAS STUCK. *AK Look up ODI 706720 at NHTSA ↗	54.0% ODI 10026111 · 50,000 mi ACCELERATOR PEDAL STICKS WHEN ACCELERATING FROM A STOP, THEN, WHEN IT IS FREED, THE VAN ACCELERATES RAPIDLY CAUSING THE VAN TO LURCH FORWARD. THIS IS DANGEROUS FOR TWO REASONS. ONE, WHEN MANEUVERING IN TIGHT PARKING LIKE SITUATIONS, THE VAN WILL LURCH FORWARD UNEXPECTEDLY, AND TWO, WHEN PULLING OUT INTO TRAFFIC THERE IS A HESITATION THAT COULD CAUSE AND ACCIDENT IF THE RESPONSE TIME BETWEEN PUSHING THE ACCELERATOR PEDAL AND THE TIME THE VAN ACTUALLY STARTS MOVING.*AK Look up ODI 10026111 at NHTSA ↗	910.8% ODI 10088348 MY 1998 MERCURY VILLAGER MINI VAN HAS A PROBLEM WITH THE ACCELERATOR. THE PEDAL CAN BE HARD TO PUSH SOMETIMES CAUSING TO PUSH DOWN TOO FAR. SEVERAL TIMES THE ACCELERATOR BECAME STUCK CAUSING THE VEHICLE TO LUNGE OUT OF CONTROL. I FELT VERY UNSAFE AND I AM CONCERNED ABOUT THE CONDITION. *JB Look up ODI 10088348 at NHTSA ↗	5328.6% ODI 10003554 · 40,000 mi THE ACCELERATOR ON MY 1999 MERCURY VILLAGER STICKS IN THE "UP" POSITION. THIS HAS CAUSED SEVERAL NEAR ACCIDENTS WHEN I'VE HAD TO STOMP THE ACCELERATOR TO UNSTICK IT. THIS IS A PROBLEM WHEN STOPPED IN TRAFFIC BECAUSE IT COULD CAUSE YOU TO RAM INTO THE CAR IN FRONT OF YOU. ALSO, I HAVE FOUND MYSELF "STUCK" IN THE MIDDLE OF INTERSECTIONS. THE PROBLEM FIRST OCCURRED ABOUT TWO YEARS AGO AND WAS "FIXED" BY THE DEALER. THE PROBLEM HAS NOW BECOME MUCH WORSE AND I WAS TOLD THAT THE THROTTLE BODY WILL HAVE TO BE REPLACED AT A COST OF $420.00. I SAW… Look up ODI 10003554 at NHTSA ↗	3042.3% ODI 10004700 · 33,000 mi THE CONSUMER HAS EXPERIENCED THE FOLLOWING: REAR WIPER HANGS-WON'T CLEAR THE GLASS(TO OPEN REAR HATCH GLASS)-MOTOR INOPERATIVE, ACCELERATOR STICKS-HAS TO KEEP TAPPING IT TO LOOSEN, THE REAR BENCH SEAT RECLINER WILL LET GO AND SEAT WILL COLLAPSE, THE LEFT HANDLE IS LOOSE, AND THE REAR SEAT LATCH IS BINDING/COLLAPSING. Look up ODI 10004700 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Engine And Engine Cooling:Engine	00.0% No examples available for this selection.	143.4% ODI 483033 LOOSE FRONT SEAT/SEAT GOES OFF TRACK. *AK Look up ODI 483033 at NHTSA ↗	4116.2% ODI 10016330 · 125,000 mi BROKEN CRANKSHAFT ON 94 MERCURY VILLAGER. MANY DOCUMENTED COMPLAINTS IN YOUR DATABASE. FORD OASIS REPORT SSM 04925 STATES "ENGINEERING DETERMINED THE CAUSE WAS THE INITIAL TENSILE FORCE SET ON THE ENGINE ACCESSORY BELTS DURING ASSEMBLY." IN FEB 1995 A NEW CRANKSHAFT THAT IS 2MM THICKER AT FRONT WAS IMPLEMENTED. IF FORD IS AWARE OF THEIR MANUFACTURING DEFECT, WHY WAS A RECALL NOT REQUIRED? MANY WELL-MAINTAINED VEHICLES HAVE PERFORMED BEYOND THE WARRANTY PERIOD AND NOW CONSUMERS MUST PAY TO REPAIR A DEFECT FORD ACKNOWLEDGED OCCURRED "DURING … Look up ODI 10016330 at NHTSA ↗	318.4% ODI 10000479 MY 1995 MERCURY VILLAGER''S CRANKSHAFT BROKE SUDDENLY UNDER NORMAL DRIVING CONDITION. IT WAS AN EXTREMELY DANGEROUS SITUATION SINCE WE TRAVELED WITH TWO YOUNG CHILDREN ON A 2-WAY ROAD WITHOUT SHOULDER THAT NIGHT. WE NOTICED THAT A COMMON PROBLEM EXISTED ON BOTH NISSAN QUEST AND MERCURY VILLAGER (1993-1995) DUE TO NUMEROUS SIMILAR COMPLAINS ON INTERNET. WE BELIEVE IT IS A DEFECT CAUSED BY IMPROPER DESIGN BY MANUFACTURE. SINCE IT IS A POTENTIAL LIFE-THREATEN DEFECT, THE AUTO MAKER SHOULD BE RESPONSIBLE FOR CORRECTING THE PROBLEM. Look up ODI 10000479 at NHTSA ↗	73.7% ODI 10042008 WHILE DRIVING AT ANY SPEED VEHICLE COMPLETELY SHUT OFF. *AK Look up ODI 10042008 at NHTSA ↗	10.8% ODI 10064768 CHECK ENGINE LIGHT KEPT ILLUMINATING. PH WHEN THE VEHICLE WAS PURCHASED THE CONSUMER NOTICED THAT THE CHECK ENGINE LIGHT WAS ON. THE DEALER RESET IT BUT IT KEPT COMING BACK ON. IT WAS LATER DETERMINED THAT THE PROBLEM WAS WITH THE SPEED SENSOR. NM Look up ODI 10064768 at NHTSA ↗	00.0% No examples available for this selection.	10.5% ODI 10056269 · 145,000 mi GAS PEDAL STICKING UPON ACCELERATION FROM STOP. WHETHER OR NOT AT LIGHT, STOP SIGN OR LEAVING PARKING SPACE. ALSO HAVING PROBLEMS WHEN ACCELERATING ON HIGHWAY WHEN PUSHING PEDAL DOWN TO ACCELERATE. PROBLEM IS WHEN I TRY TO PASS SOMEONE ON HIGHWAY, IT FEELS LIKE IT'S NOT GETTING ANY GAS. REPAIR FACILITY CLEANED THROTTLE CHAMBER WHICH SEEMS TO HELP. HOWEVER, THE PROBLEM WHEN TRYING TO ACCELERATE FAST WHEN PASSING SOMEONE IS STILL THERE. *JB Look up ODI 10056269 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	15.6% ODI 10250057 · 98,000 mi ENGINE FAILURE DUE TO SUDDEN LOSS OF OIL. *TR Look up ODI 10250057 at NHTSA ↗
Structure:Body:Door	1100.0% ODI 751899 AUTOMATIC DOOR LOCKS TRIGGER WITHOUT ANY REASON. I HAVE BEEN UNABLE TO EXTRACT MY CHILD (STRAPPED IN HIS CARSEAT) FROM THE CAR ON NUMBEROUS OCCASIONS PUTTING HIS LIFE AT RISK. A NUMBER OF DEALERSHIPS HAVE EITHER LAUGHED AT ME OR WANTED TO CHARGE UP TO $800 TO LOCATE THE PROBLEM. MY CHILD IS UNABLE TO RELEASE HIMSELF FROM HIS CARSEAT NOR IS HE ABLE TO REACH WINDOW CONTROLS WHILE STRAPPED IN HIS CARSEAT. IT ROUTINELY REACHES OVER 100 DEGREES HERE AND HE COULD EITHER DIE OR BE SEVERELY INJURED BEFORE I WOULD FINALLY BE ABLE TO OPEN A DOOR. I HAVE … Look up ODI 751899 at NHTSA ↗	143.4% ODI 515408 BOTH IMPACT BEANS IN FRONT ELECTRIC DOORS ARE BROKEN; ALSO, DOOR LOCK ON DRIVER'S SIDE DOES NOT UNLOCK. *AK Look up ODI 515408 at NHTSA ↗	72.8% ODI 702622 THE LOCKS ONCE ENGAGED AUTOMATICALLY ARE NEARLY IMPOSSIBLE TO OPEN AS THE SOLENOID/MOTOR FIGHTS BACK WHEN TRYING TO OPEN MANUALLY. *AK Look up ODI 702622 at NHTSA ↗	92.5% ODI 511754 POWER DOOR LOCKS FAILED; ALSO ELECTRICAL DISPLAY FUNCTIONS MODULE FAILURE/ FRONT END MISALIGNMENT/ENGINE NOISE/FUEL PUMP NOISE/ LEAF SPRING FAILURE AND REPLACED A/C FAN MOTOR. *AK Look up ODI 511754 at NHTSA ↗	2211.7% ODI 10015149 WHEN THE CONSUMER TRIED TO CLOSE THE DOOR, THE SENSOR FAILED AND THE SLIDING DOOR CLOSED ON THE CONSUMER HAND. *JB Look up ODI 10015149 at NHTSA ↗	1814.4% ODI 566344 DOOR LOCKS CONTINUALLY LOCK AND UNLOCK THEMSELVES WHETER DRIVING OR PARKED Look up ODI 566344 at NHTSA ↗	78.4% ODI 543102 DESIGN OF THE DOOR LOCKS ACTIVATE WHEN ENGINE IS RUNNING, MOTOR MUST BE SHUT OFF TO OPEN DOORS. Look up ODI 543102 at NHTSA ↗	31.6% ODI 10012468 WHEN THE GAS PEDAL WAS PRESSED, THERE WAS A DELAY IN ACCELERATION. THE CONSUMER HAD TO PUMP THE GAS PEDAL TO GET THE VEHICLE TO MOVE. *JB THE VEHICLE NEEDED A NEW DOOR PANEL AND AN INJECTOR. SCC Look up ODI 10012468 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip	00.0% No examples available for this selection.	163.9% ODI 502962 ABS CONTINUED TO PULSATE AFTER FOOT WAS REMOVED FROM BRAKE PEDAL. *DSH Look up ODI 502962 at NHTSA ↗	145.5% ODI 484143 ANTI-LOCK BRAKES CONTINUE TO FAIL AFTER REPEATED REPAIR ATTEMPTS. *SKD Look up ODI 484143 at NHTSA ↗	226.0% ODI 517188 TRANSMISSION GEARS WORN DUE TO BROKEN GEAR. Look up ODI 517188 at NHTSA ↗	73.7% ODI 534312 ABS BRAKES FAILED. DEALER ALSO REPLACED MASTER CYLINDER. Look up ODI 534312 at NHTSA ↗	54.0% ODI 10039092 · 110,000 mi DEFECTIVE ABS IN 1997 MERCURY VILLAGER. WHILE SITTING STILL THE BRAKE PEDAL WILL RELEASE CAUSING THE VEHICLE TO LUNGE FORWARD POSSIBLY STRIKING SOMEONE OR SOMETHING. I HAVE RESEARCHED THIS PROBLEM ONLINE AND FOUND SEVERAL SIMILAR STATEMENTS FROM OWNERS OF THE SAME VEHICLE. *JB Look up ODI 10039092 at NHTSA ↗	22.4% ODI 10017946 · 15,765 mi WHEN THE CONSUMER APPLIED THE BRAKES, THEY LOCKED UP AND CAUSED EXTENDED STOPPING DISTANCE. NLM BOTH FRONT BRAKES LOCKED UP WITHIN LESS THAN A MONTH APART. THERE WAS A PROBLEM WITH BOTH REAR BRAKES AND THE LEFT FRONT CALIPER LOCKED UP. SCC *JB Look up ODI 10017946 at NHTSA ↗	31.6% ODI 10036954 · 35,000 mi WE OWN A '1999 MERCURY VILLAGER VAN. THE BRAKES HAVE HAD EXTENSIVE REPAIRS TWICE ,AND NOW MUST BE REPLACED AGAIN AFTER ONLY 13,000 MILES. SECONDLY, THE ACCELERATOR STICKS. IT HAS BEEN REPAIRED ONCE AND REQUIRES REPAIR AGAIN. (FIRST TIME UNDER WARRANTY. THIS TIME AT A COST OF APPROX. $460.) THE REPAIRMEN AT THE DEALERSHIP CLAIM THE DEVICE USED TO PREVENT SLUDGE FROM ACCUMULATING ON THE ACCELERATOR LINE TENDS TO WARP DUE TO HEAT EXPOSURE ALLOWING SLUDGE TO ACCUMULATE ON THE LINE AND CAUSING THE ACCELERATOR TO STICK. IT WAS FIRST REPAIRED AT… Look up ODI 10036954 at NHTSA ↗	34.2% ODI 746693 TOTAL BRAKE FADE, NOT PEDAL, BRAKES JUST WOULDN'T HOLD. HAD NORMAL PEDAL. ACCORDING TO AN ACCIDENT INVESTIGATOR I AM TALKING TO, HE HAS AT LEAST ONE OTHER CASE SIMILAR. THIS INVOLVED A 2001 NISSAN SUV. IN THAT CASE IT WAS FOUND THAT THE RIGHT FRONT WHEEL SENSOR WAS NOT SENDING THE PROPER SIGNAL FOR A FAILURE(WHICH WOULD HAVE DISABLED ABS) BUT NOT PROPER SIGNAL FOR ABS TO WORK. *AK Look up ODI 746693 at NHTSA ↗	15.0% ODI 8006941 WHEN BRAKES ARE APPLIED BRAKE PEDAL WOULD GO TO FLOOR MOMENTARILY AND POP BACK UP. ALSO LOSS OF BRAKE FLUID IS OCCURRING. DEALER NOTIFIED, AND IS UNABLE TO LOCATE THE PROBLEM. AK WHEN THE BRAKE PEDAL GOES TO THE FLOOR, THERE WILL BE NO BRAKE, BUT IN A MATTER OF SECONDS THE PEDAL POPS UP AND THE VEHICLE GOES ON ABS MODE. YH Look up ODI 8006941 at NHTSA ↗	00.0% No examples available for this selection.
Fuel System, Gasoline:Storage:Tank Assembly	00.0% No examples available for this selection.	112.7% ODI 560003 THE VEHICLE EXHIBITED THE SYMPTOMS OF RECALL 00V-419, THE CONSUMER CONTACTED THE DEALER ABOUT THE FUEL LEAK BUT WAS TOLD THAT THE NEXT AVAILABLE APPOINTMENT WASN'T UNTIL TWO WEEKS, THE CONSUMERS FELT THIS PROBLEM NEEDED IMMEDIATE REPAIR THEREFORE THEY REPAIRED IT THEMSELVES. NLM Look up ODI 560003 at NHTSA ↗	145.5% ODI 10056616 · 114,000 mi I AM THE OWNER OF A MERCURY VILLAGER 1994 MINIVAN AND I NEVER RECEIVED A NOTICE ABOUT THE RECALL INVOLVING LEAKING GAS. I HAVE A STRONG GAS ODOR IN MY VEHICLE AND MY MECHANIC THOUGHT IT WAS A BAD GAS CAP BUT THE FUMES ARE STILL THERE. NOW I'M THINKING IT'S THIS VENT HOSE LEAKING GAS LIKE THE RECALL SAYS. *JB Look up ODI 10056616 at NHTSA ↗	236.3% ODI 10128862 · 96,000 mi DT: CALLER SAID THERE IS A RECALL ON HER YEAR, MAKE, AND MODEL BUT NOT ON HER VEHICLE. THE RECALL #00V419002, FUEL TANK VENT HOSE LEAKAGE. DEALER HAS NOT BEEN CONTACTED YET. MANUFACTURER SAID HER VEHICLE IS NOT INCLUDED IN THE RECALL. CALLER HAS BEEN HAVING THIS PROBLEM FOR ABOUT A YEAR. SHE SAID IT IS GETTING WORSE. CALLER WAS NEVER CONTACTED ABOUT RECALL.AK JB Look up ODI 10128862 at NHTSA ↗	52.7% ODI 560666 THE CONSUMER IS HAVING PROBLEMS GETTING RECALL WORK 00V-419 FOR THE FUEL INJECTION SYSTEM PERFORMED DUE TO DEALER PROBLEMS AND LACK OF PARTS. NLM Look up ODI 560666 at NHTSA ↗	129.6% ODI 10046523 · 144,500 mi THERE WAS A FILLER PIPE/VENT HOSE FAILURE WHICH WAS RECALLED AND REPAIRED IN MARCH 2001. IT FAILED A SECOND TIME IN THE SAME LOCATION. AK RECALL#00V419002 SCC *JB Look up ODI 10046523 at NHTSA ↗	22.4% ODI 606351 GAS GAUGE FAILED. YH Look up ODI 606351 at NHTSA ↗	31.6% ODI 551430 FUEL TANK PUNCTURED BY REAR SUSPENSION COMPONENT DURING ROLLOVER CRASH. YH Look up ODI 551430 at NHTSA ↗	11.4% ODI 746252 TRAVELING INSIDE LANE; CRUISE ON 60MPH. ROCK IN ROAD APPEARED SIZE OF SOFTBALL. PASSED OVER ROCK SCRAPPING BOTTOM OF MANIFOLD SHIELD, HITTING THE PLIABLE PLASTIC SHIELD BREAKING FUEL PURGE VALVE, AND BENDING REAR STABILIZER BAR. LIST OF PARTS ORDERED FOR REPAIR BY GARAGE AND INSURANCE ADJUSTOR: CLOCK SPRING, AIRBAG CONTROL MODULE, STEERING WHEEL AND INSTRUMENT PANEL AIRBAGS, FUEL TANK, REAR STABILIZER BAR AND BRACKET, FRONT LOWER AIR DEFECTOR, FUEL PURGE VALVE, AND ALIGN 4 WHEEL SUSPENSION. NO ONE HAS AN ANSWER TO WHY THE AIRBAGS DEPLOYED … Look up ODI 746252 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Engine And Engine Cooling:Engine:Gasoline	00.0% No examples available for this selection.	122.9% ODI 483612 SMOKE WITH SMELL OF BURNING LEAVES BILLOWED FROM WINDSHIELD VENTS WHEN ENGINE STARTED. *DSH Look up ODI 483612 at NHTSA ↗	104.0% ODI 544632 POSSIBLE ENGINE FAILURE CAUSED THE VEHICLE TO STALL INTERMITTENTLY WITHOUT WARNING RESULTING IN LOSE OF POWER STEERING AND BRAKE CONTROL. Look up ODI 544632 at NHTSA ↗	195.2% ODI 10002910 · 125,000 mi HAVE HAD SEVERAL WATER PUMPS REPLACED IN OUR 1995 MERCURY VILLAGER. BEGINS LEAKING AFTER TWO TO FOUR WEEKS DRIVING IN COLD WEATHER. 4 REPLACED LAST WINTER, DROVE FINE DURING SUMMER, RECENTLY REPLACED AGAIN BY SAME REPAIR SHOP. EACH TIME THE WATER PUMP LEAKS BY THE SEALS IN THE PUMP. DEFECTIVE DESIGN? Look up ODI 10002910 at NHTSA ↗	1910.1% ODI 504548 VAN STALLED. Look up ODI 504548 at NHTSA ↗	43.2% ODI 759259 NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK Look up ODI 759259 at NHTSA ↗	11.2% ODI 539046 BRAKES, STEERING, BODY, AND ENGINE MALFUNCTIONS. Look up ODI 539046 at NHTSA ↗	42.2% ODI 702210 WE ARE HAVING A LOT OF TROUBLE WITH THE STARTING OF THE VEHICLE. IT WONT START EASILY AND IT STRUGGLES TO IDLE WHEN THIS OCCURS. IT DOESNT OCCUR ALL THE TIME AND THE DEALER HAS BEEN UNABLE TO DIAGNOSE THE PROBLEM YET. THIS HAS BEEN DOING IT ON AND OFF FOR 2 MONTHS NOW. IT WILL WORF FINE FOR 2 DAYS THEN SUDDENLY JUNP OUT AND DO IT AGAIN. Look up ODI 702210 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Latches/Locks/Linkages:Doors:Latch	00.0% No examples available for this selection.	51.2% ODI 710956 LOCKS WILL AUTOMATICALLY LOCK AND UNLOCK ON THEIR OWN. ALSO WILL SOMETIMES LOCK WHILE TRYING TO EXIT VEHICLE AFTER UNLOCKING THEM SEVERAL TIMES. VERY DANGEROUS IF NEEDED TO FLEE VEHICLE QUICKLY. Look up ODI 710956 at NHTSA ↗	41.6% ODI 10024158 · 92,000 mi AUTOMATIC DOOR LOCKS DO NOT WORK AT VARIOUS TIMES. ALL THE DOORS WILL NOT LOCK. AK THE AUTOMOTIVE MECHANIC CLEANED THE CONTACTS, HOWEVER HE COULD NOT LOCATE A PROBLEM. JB *NLM Look up ODI 10024158 at NHTSA ↗	82.2% ODI 10045128 · 87,000 mi MY SLIDING DOOR LATCH ON MY 1995 MERCURY VILLAGER POPS OPEN WHEN I AM DRIVING!!! I AM AFRAID MY CHILD WILL FALL OUT AND I WILL SUE MERCURY FOR A GREAT DEAL OF MONEY. *LA Look up ODI 10045128 at NHTSA ↗	2714.4% ODI 10034169 · 125,000 mi WHEN VEHICLE IS BEING DRIVEN SLIDING DOOR LOCATED ON THE PASSENGER'S SIDE KEEPS SLIDING OPEN. CONSUMER BELIEVES LOCKING MECHANISM IS BROKEN. *AK Look up ODI 10034169 at NHTSA ↗	1713.6% ODI 10045210 · 45,000 mi DOOR LOCKS ENGAGE INTERMITTENTLY BY THEMSELVES. THIS OCCURS BOTH WHEN THE VEHICLE IS RUNNING AND OFF, AND WHEN THE VEHICLE IS MOVING OR PARKED. *LA Look up ODI 10045210 at NHTSA ↗	44.8% ODI 10007954 · 24,000 mi THE POWER DOOR LOCKS LOCK WHEN EVER THEY SEEM TO WANT TO, WHEN I UNLOCK THEM THEY WILL LOCK AGAIN AS IM TRYING TO OPEN THE DOOR. Look up ODI 10007954 at NHTSA ↗	21.1% ODI 548824 OWNER WAS INJURED BY THE LOCKING MECHANISM, DUE TO THE DESIGN PLACEMENT OF LOCK AND HANDLE, WHEN LOCKING WITH HAND ON HANDLE FINGER WAS SNAPPED. MJS Look up ODI 548824 at NHTSA ↗	11.4% ODI 8005924 VEHICLE SLIDING DOOR JAMS WHILE OPENING AND CLOSING. CONSUMER WOULD HAVE TO WIGGLE DOOR TO UNJAM IT. PLEASE PROVIDE FURTHER INFORMATION.*AK Look up ODI 8005924 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Vehicle Speed Control:Accelerator Pedal	35,000–70,000 mi	53,000 mi	21	ODI 10003554 · 40,000 mi THE ACCELERATOR ON MY 1999 MERCURY VILLAGER STICKS IN THE "UP" POSITION. THIS HAS CAUSED SEVERAL NEAR ACCIDENTS WHEN I'VE HAD TO STOMP THE ACCELERATOR TO UNSTICK IT. THIS IS A PROBLEM WHEN STOPPED IN TRAFFIC BECAUSE IT COULD CAUSE YOU TO RAM INTO THE CAR IN FRONT OF YOU. ALSO, I HAVE FOUND MYSELF "STUCK" IN THE MIDDLE OF INTERSECTIONS. THE PROBLEM FIRST OCCURRED ABOUT TWO YEARS AGO AND WAS "FIXED" BY THE DEALER. THE PROBLEM HAS NOW BECOME MUCH WORSE AND I WAS TOLD THAT THE THROTTLE BODY WILL HAVE TO BE REPLACED AT A COST OF $420.00. I SAW… Look up ODI 10003554 at NHTSA ↗ ODI 10010222 · 23,580 mi MY 1999 MERCURY VILLAGER, HAD THE THROTTLE BODY REPLACED AT 23,580 MILES, AND NOW, AT 76,000 MILES, IT NEEDS TO BE REPLACED AGAIN. CONSIDERABLE FOOT FORCE IS NEEDED TO OVERCOME A "STUCK" ACCELERATOR PEDAL, SO THE VEHICLE JUMPS FORWARD FROM A STOPPED CONDITION. THIS IS UNSAFE AND ANNOYING! JB Look up ODI 10010222 at NHTSA ↗ ODI 10025356 · 40,000 mi GAS PEDAL STICKING. PROBLEM IS NOT IN THE CABLE. AK Look up ODI 10025356 at NHTSA ↗
Vehicle Speed Control	46,250–67,431 mi	57,250 mi	10	ODI 10053879 · 45,000 mi WHEN CONSUMER STOPPED AT A RED LIGHT VEHICLE RACED, MAKING IT HARD FOR THE DRIVER TO CONTROL THE VEHICLE ONCE IT STARTED MOVING. AK DRIVER'S FOOT WAS ON THE BRAKE WHEN VEHICLE SUDDENLY MOVED FORWARD, REAR ENDING THE VEHICLE AND CAUSED FRONT-END DAMAGE IN THE CONSUMER'S VEHICLE. THIS IS THE SECOND OCCURRENCE OF THE VEHICLE SUDDENLY MOVING FORWARD SINCE PURCHASE ON MARCH 2003. CONSUMER THINKS THAT IT MAY BE A POSSIBLE COMPUTER SENSOR PROBLEM. ALSO, DEALER REFUSED TO EXAMINE VEHICLE. LA Look up ODI 10053879 at NHTSA ↗ ODI 10093891 · 59,500 mi GAS PEDAL ON MERCURY VILLAGER DOES NOT ALWAYS RESPOND AND WHEN IT DOES IT DOES SO RAPIDLY/HAS BEEN FIXED TWICE BY DEALER/DEALER STATES THAT IT IS A DESIGN FLAW AND WITHOUT REPLACEMENT OF CARB THERE IS NO CURE. Look up ODI 10093891 at NHTSA ↗ ODI 10095655 · 55,000 mi THE ACCELERATOR PEDAL STICKS WHEN AT A STOP SIGN / TRAFFIC LIGHT OR COASTING IN TRAFFIC. I MUST PUSH VERY HARD ON THE PEDAL FOR THE ACCELERATOR TO MOVE. THIS HAPPENS SEVERAL TIMES A DAY. I FEEL THIS IS A SAFETY ISSUE. I FEEL LIKE I COULD POSSIBLY REAR END ANOTHER VEHICLE OR POSSIBLY BE REAR ENDED MYSELF. THIS PROBLEM MAKES THE VEHICLE HARD TO DRIVE. *NM Look up ODI 10095655 at NHTSA ↗
Power Train:Automatic Transmission	Too few reports for a range	140,000 mi	1 (sparse)	ODI 10195389 · 140,000 mi VEHICLE WAS BEING DRIVE WHEN AUTOMATIC TRANSMISSION FAILED AND REVERTED BACK TO FIRST GEAR. AFTER STOPPING, TURNING OFF ENGINE, AND RESTARTING, VEHICLE WOULD NOT COME OUT OF FIRST GEAR WHEN BEING DRIVEN. VEHICLE WAS SUBSEQUENTLY TOWED TO DEALERSHIP , CARMAN FORD IN NEW CASTLE DE), BUT WAS UNABLE TO DIAGNOSE PROBLEM. DEALERSHIP REPORTED THAT THEY COULD NOT DUPLICATE. VEHICLE WAS PICKED UP BY OWNER AND BEGAN TO DRIVE IT HOME WHEN PROBLEM RE-OCCURRED. VEHICLE IS NOW AT COTTMAN TRANSMISSION IN WEST CHESTER PA WHO DIAGNOSE METAL SHAVINGS IN… Look up ODI 10195389 at NHTSA ↗
Exterior Lighting:Headlights	Too few reports for a range	45,530 mi	4 (sparse)	ODI 10044974 · 53,604 mi HEADLIGHTS DO NOT TURN ON BY SWITCH. VEHICLE WAS SERVICED, AND THE MECHANIC NOTICED THAT THE HEADLIGHT SOCKET MELTED. DEALERSHIP REPLACED THE SOCKET LAMPS, BUT THE PROBLEM RECURRED. AK Look up ODI 10044974 at NHTSA ↗ ODI 10051158 · 20,000 mi OUR VAN ALSO EXPERIENCED MELTED HEADLIGHT SOCKETS FAILURE DUE TO A WEAK SOLDERING FROM THE WIRE TO THE SOCKET. UNBELIEVABLE THAT THIS IS NOT A RECALL. THE DEALER'S PARTS DEPARTMENT PERSON TOLD ME WHEN I ORDERED THE REPLACEMENT SOCKETS THAT THEY SELL LOTS OF THESE SOCKETS. WE HAD INTERMITTENT LIGHTING PROBLEM ON ONE SIDE, THEN THE OTHER, THEN TOTAL FAILURE OF BOPTH HEADLIGHTS. PLEASE REPORT YOUR EXPERIENCE. THIS MUST BECOME A RECALL. I WANTED TO FILE MULTIPLE OTHER PROBLEMS: THE TIRES AFTER COMPLAINING OF WOBBLING IN THE STEERING WHEEL FOR … Look up ODI 10051158 at NHTSA ↗ ODI 10056503 · 48,060 mi HEADLIGHTS FAIL FREQUENTLY ON MY 1999 MERCURY VILLAGER. THE DEALER INFORMS ME THAT THIS IS DUE TO OVERHEATING OF THE SOCKET WHICH PROVIDES POWER TO THE HEADLIGHT BULB. BOTH HEADLIGHT SOCKETS HAVE FAILED MULTIPLE TIMES ON THIS VEHICLE, YET THE DEALER INDICATES THAT NO TSB OR RECALL HAS BEEN ISSUED TO RESOLVE THIS ISSUE. I BELIEVE THAT THIS IS A GROSS SAFETY ISSUE AS THERE IS THE POSSIBILITY THAT ILLUMINATION COULD BE LOST DURING NIGHT DRIVING. TO MY KNOWLEDGE, THIS HAS NOT BEEN ADDRESSED BY NISSAN OR MERCURY.AK Look up ODI 10056503 at NHTSA ↗
Air Bags:Frontal	Too few reports for a range	53,000 mi	3 (sparse)	ODI 10038541 · 30,000 mi WHILE DRIVING AT 40/50 MPH VEHICLE WAS IN A FRONTAL COLLISION. FRONT OF VEHICLE WAS PUSHED INTO ITS CAB, BUT NONE OF THE AIR BAGS DEPLOYED. DRIVER SUSTAINED SLIGHT INJURIES. AK Look up ODI 10038541 at NHTSA ↗ ODI 10050514 · 53,000 mi WITHOUT WARNING ACCELERATOR PEDAL GOT STUCK THE FLOOR WHILE DRIVING 45-MPH, CAUSING THE CONSUMER TO LOSE CONTROL OF THE VEHICLE AND HIT AN EMBANKMENT. UPON IMPACT, BOTH FRONTAL AIRBAG DID NOT DEPLOY. DRIVER SUSTAINED INJURIES AND WAS TAKEN TO THE HOSPITAL. AK Look up ODI 10050514 at NHTSA ↗ ODI 10050516 · 53,000 mi WITHOUT WARNING ACCELERATOR PEDAL STUCK TO THE FLOOR WHILE DRIVING 45 MPH, CAUSING THE CONSUMER TO LOSE CONTROL OF THE VEHICLE AND HIT AN EMBANKMENT. UPON IMPACT, BOTH FRONTAL AIRBAG DID NOT DEPLOY. DRIVER SUSTAINED INJURIES AND WAS TAKEN TO THE HOSPITAL. *AK Look up ODI 10050516 at NHTSA ↗
Exterior Lighting:Tail Lights	Too few reports for a range	5,000 mi	1 (sparse)	ODI 10111319 · 5,000 mi NHTSA RECALL CAMPAIGN 99V347001 TAIL LAMP SOCKET. VEHICLE EXPERIENCED A PROBLEM WITH THE REAR TAIL LIGHT SOCKET. THE SOCKET LOCKING TAB WILL NOT HOLD THE BULB IN POSITION ,THUS ALLOWING THE BULB TO FALL OUT OF THE SOCKET INDICATING THAT THE TAIL LIGHT WAS NOT FUNCTIONING PROPERLY. ALSO, THIS VEHICLE WAS NOT COVERED UNDER RECALL DUE TO VIN. DUE TO THE VIN ALTHOUGH IT WAS EXPERIENCING THE SAME DEFECTS AS THOSE DESCRIBED IN THE RECALL. AK NM Look up ODI 10111319 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Campaigns announced	Examples
2024-10	None	No examples available for this selection.
2024-11	None	No examples available for this selection.
2024-12	None	No examples available for this selection.
2025-01	None	No examples available for this selection.
2025-02	None	No examples available for this selection.
2025-03	None	No examples available for this selection.
2025-04	None	No examples available for this selection.
2025-05	None	No examples available for this selection.
2025-06	None	No examples available for this selection.
2025-07	None	No examples available for this selection.
2025-08	None	No examples available for this selection.
2025-09	None	No examples available for this selection.
2025-10	None	No examples available for this selection.
2025-11	None	No examples available for this selection.
2025-12	None	No examples available for this selection.
2026-01	None	No examples available for this selection.
2026-02	None	No examples available for this selection.
2026-03	None	No examples available for this selection.
2026-04	None	No examples available for this selection.
2026-05	None	No examples available for this selection.
2026-06	None	No examples available for this selection.
2026-07	None	No examples available for this selection.
2026-08	None	No examples available for this selection.
2026-09 (partial)	None	No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2001: 7 complaints · 2002: 7 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2001	3	3	7
2002	3	6	7

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2001	15	4	1
2002	15	3	0

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Vehicle Speed Control:Accelerator Pedal	Vehicle Speed Control	Power Train:Automatic Transmission	Exterior Lighting:Headlights	Air Bags:Frontal	Engine And Engine Cooling:Engine:Gasoline	Exterior Lighting:Tail Lights	Seats
Vehicle Speed Control:Accelerator Pedal	—	0	0	0	2 ODI 10050514 · 53,000 mi WITHOUT WARNING ACCELERATOR PEDAL GOT STUCK THE FLOOR WHILE DRIVING 45-MPH, CAUSING THE CONSUMER TO LOSE CONTROL OF THE VEHICLE AND HIT AN EMBANKMENT. UPON IMPACT, BOTH FRONTAL AIRBAG DID NOT DEPLOY. DRIVER SUSTAINED INJURIES AND WAS TAKEN TO THE HOSPITAL. AK Look up ODI 10050514 at NHTSA ↗ ODI 10050516 · 53,000 mi WITHOUT WARNING ACCELERATOR PEDAL STUCK TO THE FLOOR WHILE DRIVING 45 MPH, CAUSING THE CONSUMER TO LOSE CONTROL OF THE VEHICLE AND HIT AN EMBANKMENT. UPON IMPACT, BOTH FRONTAL AIRBAG DID NOT DEPLOY. DRIVER SUSTAINED INJURIES AND WAS TAKEN TO THE HOSPITAL. AK Look up ODI 10050516 at NHTSA ↗	0	0	0
Vehicle Speed Control	0	—	0	0	0	0	0	2 ODI 557799 COAT HOOKS BROKE OFF. *SLC Look up ODI 557799 at NHTSA ↗ ODI 785475 THE RIGHT BACK PASSENGER SEAT FAILED. NLM Look up ODI 785475 at NHTSA ↗
Power Train:Automatic Transmission	0	0	—	0	0	0	0	0
Exterior Lighting:Headlights	0	0	0	—	0	0	0	0
Air Bags:Frontal	2 ODI 10050514 · 53,000 mi WITHOUT WARNING ACCELERATOR PEDAL GOT STUCK THE FLOOR WHILE DRIVING 45-MPH, CAUSING THE CONSUMER TO LOSE CONTROL OF THE VEHICLE AND HIT AN EMBANKMENT. UPON IMPACT, BOTH FRONTAL AIRBAG DID NOT DEPLOY. DRIVER SUSTAINED INJURIES AND WAS TAKEN TO THE HOSPITAL. AK Look up ODI 10050514 at NHTSA ↗ ODI 10050516 · 53,000 mi WITHOUT WARNING ACCELERATOR PEDAL STUCK TO THE FLOOR WHILE DRIVING 45 MPH, CAUSING THE CONSUMER TO LOSE CONTROL OF THE VEHICLE AND HIT AN EMBANKMENT. UPON IMPACT, BOTH FRONTAL AIRBAG DID NOT DEPLOY. DRIVER SUSTAINED INJURIES AND WAS TAKEN TO THE HOSPITAL. AK Look up ODI 10050516 at NHTSA ↗	0	0	0	—	0	0	0
Engine And Engine Cooling:Engine:Gasoline	0	0	0	0	0	—	0	0
Exterior Lighting:Tail Lights	0	0	0	0	0	0	—	0
Seats	0	2 ODI 557799 COAT HOOKS BROKE OFF. *SLC Look up ODI 557799 at NHTSA ↗ ODI 785475 THE RIGHT BACK PASSENGER SEAT FAILED. NLM Look up ODI 785475 at NHTSA ↗	0	0	0	0	0	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

5 patterns with matching reports.

Hard or delayed shifting

7 mentions · 3.8% of complaints

Median mileage: 25,000 mi (1 usable records).

ODI 10078270 · 25,000 mi

ACCELERATOR STICKS IN AN UNPREDICTABLE MANNER THAT CAN CAUSE THE VEHICLE TO LURCH FORWARD. THE VEHCILE IS ESPECIALLY DIFFICULT TO CONTROL IN WET OR ICY CONDITIONS. IT APPEARS I WILL NEED TO HAVE THE THROTTLE BODY CLEANED. THIS VEHICLE HAS THE SAME ENGINE AND DRIVE TRAIN AS THE NISSAN QUEST WHICH HAD A RECALL FOR THIS REPAIR. THE DEALER WAS CONTACTED (THEY SELL BOTH NISSAN & MERCURY VEHICLES) AND HE INDICATED THE RECALL WAS ONLY FOR THE QUEST. *LA

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ODI 10092876

WHILE ACCELERATING THE VEHICLE VIBRATED THEN JERKED ON IT'S OWN. THE CONSUMER HAD TAKE THE VEHICLE TO THE DEALER FOR INSPECTION, AND THE MECHANIC DETERMINED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE CONSUMER THEN INFORMED THE MECHANIC THAT THIS PROBLEM OCCURRED MORE THAN ONCE AND HAD NOT BEEN RESOLVED. *AK *SC

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ODI 10125646

DT: THE CONSUMER STATES THAT APPROXIMATELY A YEAR AGO THE ACCELERATOR PEDAL BEGAN TO STICK IN THE UP POSITION. WHEN HE TRIED TO GO SLOW FROM THE STOP POSITION IT WOULD NOT WORK, CAUSING HIM TO PLACE MORE PRESSURE ON THE PEDAL CAUSING THE VEHICLE TO LURCH. THE CONSUMER TOOK THE VEHICLE TO THE SERVICE DEALER, AND THEY SUGGESTED THAT HE PLACE A FUEL INJECTION CLEANER IN THE AIR FILTER, WHICH HELPED, BUT THE PROBLEM RECURRED. *AK *SC

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Matching rule

Brake response concerns

5 mentions · 2.7% of complaints

Median mileage: 54,500 mi (2 usable records).

ODI 10043928 · 42,000 mi

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ODI 10073670 · 67,000 mi

WHILE DRIVING AT ANY SPEED REAR CAPTAINS SEAT WILL EITHER SLIDE UP OR BACKWARDS WHEN THE GAS OR BRAKE PEDAL IS DEPRESSED. THIS PROBLEM HAPPENED SEVERAL TIMES IN THE LAST TWO MONTHS. DEALER IS AWARE OF THE PROBLEM, BUT WILL NOT REPAIR IT FOR FREE. *AK

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ODI 749884

SITTING AT STOP SIGN WHEN LOUD "POP" OCCURRED-CAR STARTED ROLLING; BRAKE PEDAL WENT TO FLOOR WITHOUT ANY RESULT-USED PARKING BRAKE TO STOP & AVOID TURNING CAR-RELEASED BRAKE TO ROLL OUT OF INTERSECTION-AGAIN PEDAL WENT TO FLOOR WITHOUT RESULT-AGAIN USED EMERG. BRAKE TO STOP ON SIDE OF ROAD-TOW OPERATOR CHECKED BRAKE FLUID LEVEL(FULL) AND UNDER CAR FOR LEAKS(NONE) THEN PRESSED BRAKE PEDAL WHICH WENT TO FLOOR WITH NO RESULTS-DEALER CLAIMS HOLE IN "DIAPHRAM" AND PREVIOUS COULD NOT HAPPEN ONLY POWER BRAKING OUT-THIS IS NOT SO THERE WERE NO BRAKES P…

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Matching rule

Stalling or loss of power

2 mentions · 1.1% of complaints

Median mileage: 40,000 mi (1 usable records).

ODI 10075871

VEHICLE LOST POWER RESULTING IN LOSS OF CONTROL OF THE VEHICLE CAUSING AN ACCIDENT. *MR THIS OCCURRED AS THE CONSUMER WAS ATTEMPTING TO BRAKE. THE CONSUMER WAS UNAWARE OF WHAT CAUSED THE PROBLEM. *SC THE TROOPER CAME TO THE CONCLUSION THE CONSUMERS VEHICLE HAD DEFECTIVE DUE TO THE FLUID TRAIL, SKID MARKS ON THE ROAD AND PHYSICAL DAMAGE TO THE VEHICLE. THE CONSUMER WAS ISSUED A CITATION. *JB

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ODI 10680956 · 40,000 mi

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Matching rule

\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Steering assistance concerns

2 mentions · 1.1% of complaints

Median mileage: 30,000 mi (1 usable records).

ODI 10143385 · 30,000 mi

FOR MORE TIMES THAN I CAN REMEMBER, I AGAIN TODAY HAD THE AGONIZING EXPERIENCE OF MY VEHICLE STEERING LOCKING UP WHILE TRYING TO STEER IT. I HAVE A 1999 MERCURY VILLAGER THAT WAS PURCHASED NEW IN 1999. ON NUMEROUS OCCASIONS SINCE THEN I HAVE HAD MY VEHICLE IN AT FORD DEALERSHIPS WITH THE COMPLAINT OF THE STEERING LOCKING UP. THIS CAN OCCUR AT ANY GIVEN MOMENT WHEN MAKING A TURN. IT SEEMS TO HAPPEN ESPECIALLY WHEN THE WEATHER IS DAMP. I HAVE HAD SEVERAL CLOSE CALLS. EVERY TIME I HAVE TAKEN THE VEHICLE IN THEY NEVER FIND ANYTHING WRONG WITH THE S…

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ODI 8004104

WHILE TRAVELING DURING RAIN OR OVER PUDDLES, POWER STEERING WOULD FAIL. THIS CONDITION IS INTERMITTENT, DEALER HAS BEEN CONTACTED. *AK UPON PURCHASE OF VEHICLE CONSUMER NOTICED NOISE COMING FROM FRONT END WHILE TURNING THE STEERING WHEEL, AFTER SEVERAL INSPECTIONS, CONSUMER WAS TOLD THAT THE NOISE WAS NORMAL, DEALER COULD NOT DUPLICATE, CONSUMER STATES THAT NOISE IS INTERMITTENT, MANUFACTURER NOTIFIED. *TT

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Matching rule

\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Warning lights and dashboard alerts

2 mentions · 1.1% of complaints

Median mileage: 105,000 mi (1 usable records).

ODI 10292916 · 105,000 mi

THE 1999 THROUGH 2000 MERCURY VILLAGER VANS HAVE A DEFECTIVE THROTTLE BODY ASSEMBLY. MY GAS PETAL STARTED STICKING ON MY VILLAGER VAN LATE LAST YEAR. I FINALLY HAD THE THROTTLE BODY ASSEMBLY CLEANED AND THROTTLE CONTROL SENSOR REPLACED IN JANUARY, AFTER SEVERAL FAILED ATTEMPTS BY THE MERCURY DEALERSHIP TO RECTIFY THIS PROBLEM. I HAD ANOTHER MECHANIC REPLACE THE FAILED THROTTLE BODY CONTROL SENSOR (IN MAY)AFTER ONLY 4 MONTHS (PART WAS GUARANTEED FOR 12 MONTHS) AND THE THROTTLE BODY WAS OK FOR A SHORT PERIOD OF TIME AND NOW IT'S STICKING A…

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ODI 755064

CHECK ENGINE SOON LIGHT CAME ON AND I TOOK THE VEHICLE TO THE DEALER AS INSTRUCTED IN OWNERS MANUAL. THE VEHICLE HAD BEEN CHUGGING WHEN IDLING AT A STOP. FOR THE SECOND TIME IN 6 MONTHS WHEN THE VEHICLE WAS PRESENTED TO THE DEALER FOR SERVICE - A FUEL INJECTOR HAD TO BE REPLACED. FORTUNATELY I HAD PURCHASED AN EXTENDED WARRANTY SO THE VEHICLE WAS COVERED EXCEPT FOR THE $50 DEDUCTABLE. HOWEVER, THERE WILL COME A TIME WHEN THE WARRANTY RUNS OUT AND THE MECHANIC INFORMED ME THAT HE HAS SEEN THAT THE FUEL INJECTORS IN THIS MODEL "GO OUT EVERY…

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Matching rule

\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b