New Flyer XT40 recalls by model year
Explore the records behind recurring owner reports.
Key facts
1 owner complaints analyzed
4 distinct recall campaigns
Not available median reported failure mileage
Scope: 2014 to 2022 model years. Data updated: . 0 complaints include usable failure mileage. View data status.
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2014 | 3 |
| 2015 | 3 |
| 2016 | 1 |
| 2017 | 2 |
| 2018 | 2 |
| 2019 | 1 |
| 2020 | 1 |
| 2021 | 1 |
| 2022 | 1 |
2014: 3; 2015: 3; 2016: 1; 2017: 2; 2018: 2; 2019: 1; 2020: 1; 2021: 1; 2022: 1
Year-by-year records
Recall history
4 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
15V333000 · Structure:Body:Door
Reported: 2015-06-01 (June 1, 2015) · Model years: 2014, 2015
New Flyer Industries Ltd. (New Flyer) is recalling certain model year 2013 C40LFR, XE40, XN35, and XN60, 2014 XD35, XDE40, and XT60, 2014-2015 XD60, and XT40, 2013-2014 XDE35, and XN40, and 2015 XDE60 transit buses. These vehicles have door controller assemblies that may have a software defect which can cause the rear passenger doors to open, without warning, when the bus accelerates from a stopped position.
Consequence: If the rear bus door opens while the bus is in motion, there is an increased risk of injury for the passengers.
Remedy: New Flyer will notify owners, and dealers will update the Door Controller Assembly software, free of charge. The recall began on June 24, 2015. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R15-006.
NHTSA campaign record ↗16V223000 · Electrical System:Software
Reported: 2016-04-19 (April 19, 2016) · Model years: 2014, 2015
New Flyer Industries Ltd. (New Flyer) is recalling certain model year 2013 C40LFR, XN35, 2014-2016 XD35, XD60, XDE40, 2015-2016 XD40, XDE60, 2014 XDE35, 2013-2015 XE40, 2013-2016 XN40, XN60, and 2014-2015 XT40, and XT60 transit buses. These buses have an Electric Transit Operator (ETO) controller that controls the bus door motor function which may have a software defect which can cause failure of the rear door guide roller linkage resulting in a bus' rear door opening unexpectedly while the bus is in motion.
Consequence: If the rear bus door opens unexpectedly while the bus is in motion, there is an increased risk of injury for the passengers.
Remedy: New Flyer will notify owners, and dealers will install a firmware upgrade, and replace the roller bracket plates, free of charge. The recall began on May 4, 2016. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R16-005.
NHTSA campaign record ↗22V943000 · Steering:Column
Reported: 2022-12-20 (December 20, 2022) · Model years: 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022
New Flyer of America, Inc. (New Flyer) is recalling certain 2013-2022 XDE35, XDE40, XDE60, XE40, XN40, 2017-2022 XE60, 2014-2022 XT40 and XT60 transit buses equipped with a double tilt steering column. The steering column connection to the upper steering shaft may become loose.
Consequence: A loose steering shaft can cause a loss of steering, increasing the risk of a crash.
Remedy: Dealers will replace the steering column and shaft components, free of charge. Owner notification letters were mailed on February 1, 2023. Owners may contact New Flyer's customer service at 1-204-224-6706. New Flyer's number for this recall is R22-035.
NHTSA campaign record ↗25V898000 · Electronic Stability Control (Esc) | Service Brakes, Air:Antilock
Reported: 2025-12-19 (December 19, 2025) · Model years: 2017, 2018
New Flyer of America, Inc. (New Flyer) is recalling certain XD35, XDE35, XE35, XN35, XD40, XDE40, XE40, XHE40, XN40, XT40, XD60, XDE60, XE60, XN60, XT60, and XHE60 transit buses. Please refer to New Flyer's recall report for specific model year information. The antilock braking (ABS) and electronic stability control (ESC) module may lose communication and fail without illuminating the warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 121, "Air Brake Systems" and 136, "Electronic Stability Control Systems on Heavy Vehicles."
Consequence: An ABS or ESC warning light that fails to illuminate will not alert the driver to the loss of ABS or ESC, increasing the risk of a crash.
Remedy: New Flyer will update the software, free of charge. Owner notification letters were mailed February 17, 2026. Owners may contact New Flyer's customer service at 1-800-241-2947.
NHTSA campaign record ↗Vehicle analysis explorer
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
1 unique complaints in this selection. Analysis snapshot: 2026-09-30.
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
| Component | 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 |
|---|---|---|---|---|---|---|---|---|---|
| Electrical System | 0UnavailableNo examples available for this selection. | 1100.0%ODI 10883836I AM AN ATTORNEY IN THE SEATTLE AREA AND MY CLIENT, WHILE AT WORK PERFORMING MAINTENANCE ON A CERTAIN NEW FLYER BUS/COACH, WAS ELECTRICALLY SHOCKED/ELECTROCUTED/INJURED. I BELIEVE THAT THIS BUS WAS PART OF A BATCH THAT WERE PUT INTO SERVICE AND ON THE ROAD AND CARRYING PASSENGERS WITH THE KNOWLEDGE OF KING COUNTY METRO TRANSIT, AND THE MANUFACTURER, NEW FLYER THAT THE BUSES/COACHES WERE DEFECTIVE AND UNFIT FOR USE AND PRESENT A DANGER TO ANYONE (RIDERS & MAINTENANCE PERSONNEL, ET AL.,) WHO CAME INTO CONTACT WITH THESE BUSES/COACHES. TO MY KNO… | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Fuel/Propulsion System | 0UnavailableNo examples available for this selection. | 1100.0%ODI 10883836I AM AN ATTORNEY IN THE SEATTLE AREA AND MY CLIENT, WHILE AT WORK PERFORMING MAINTENANCE ON A CERTAIN NEW FLYER BUS/COACH, WAS ELECTRICALLY SHOCKED/ELECTROCUTED/INJURED. I BELIEVE THAT THIS BUS WAS PART OF A BATCH THAT WERE PUT INTO SERVICE AND ON THE ROAD AND CARRYING PASSENGERS WITH THE KNOWLEDGE OF KING COUNTY METRO TRANSIT, AND THE MANUFACTURER, NEW FLYER THAT THE BUSES/COACHES WERE DEFECTIVE AND UNFIT FOR USE AND PRESENT A DANGER TO ANYONE (RIDERS & MAINTENANCE PERSONNEL, ET AL.,) WHO CAME INTO CONTACT WITH THESE BUSES/COACHES. TO MY KNO… | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Structure:Body | 0UnavailableNo examples available for this selection. | 1100.0%ODI 10883836I AM AN ATTORNEY IN THE SEATTLE AREA AND MY CLIENT, WHILE AT WORK PERFORMING MAINTENANCE ON A CERTAIN NEW FLYER BUS/COACH, WAS ELECTRICALLY SHOCKED/ELECTROCUTED/INJURED. I BELIEVE THAT THIS BUS WAS PART OF A BATCH THAT WERE PUT INTO SERVICE AND ON THE ROAD AND CARRYING PASSENGERS WITH THE KNOWLEDGE OF KING COUNTY METRO TRANSIT, AND THE MANUFACTURER, NEW FLYER THAT THE BUSES/COACHES WERE DEFECTIVE AND UNFIT FOR USE AND PRESENT A DANGER TO ANYONE (RIDERS & MAINTENANCE PERSONNEL, ET AL.,) WHO CAME INTO CONTACT WITH THESE BUSES/COACHES. TO MY KNO… | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
| Component | Mileage range (25th–75th percentile) | Median | Usable records | Examples |
|---|---|---|---|---|
| No usable records for this analysis. | ||||
Complaint and recall timeline
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
| Month | Complaints | Campaigns announced | Examples |
|---|---|---|---|
| 2024-10 | 0 | None | No examples available for this selection. |
| 2024-11 | 0 | None | No examples available for this selection. |
| 2024-12 | 0 | None | No examples available for this selection. |
| 2025-01 | 0 | None | No examples available for this selection. |
| 2025-02 | 0 | None | No examples available for this selection. |
| 2025-03 | 0 | None | No examples available for this selection. |
| 2025-04 | 0 | None | No examples available for this selection. |
| 2025-05 | 0 | None | No examples available for this selection. |
| 2025-06 | 0 | None | No examples available for this selection. |
| 2025-07 | 0 | None | No examples available for this selection. |
| 2025-08 | 0 | None | No examples available for this selection. |
| 2025-09 | 0 | None | No examples available for this selection. |
| 2025-10 | 0 | None | No examples available for this selection. |
| 2025-11 | 0 | None | No examples available for this selection. |
| 2025-12 | 0 | 25V898000 | No examples available for this selection. |
| 2026-01 | 0 | None | No examples available for this selection. |
| 2026-02 | 0 | None | No examples available for this selection. |
| 2026-03 | 0 | None | No examples available for this selection. |
| 2026-04 | 0 | None | No examples available for this selection. |
| 2026-05 | 0 | None | No examples available for this selection. |
| 2026-06 | 0 | None | No examples available for this selection. |
| 2026-07 | 0 | None | No examples available for this selection. |
| 2026-08 | 0 | None | No examples available for this selection. |
| 2026-09 (partial) | 0 | None | No examples available for this selection. |
Emerging complaint spikes
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2021: 0 complaints · 2022: 0 complaints
| Model year | Through age 0 | Through age 1 | Through age 2 |
|---|---|---|---|
| 2021 | 0 | 0 | 0 |
| 2022 | 0 | 0 | 0 |
Date coverage across each selected cohort
| Year | Incident dates used | Filing date fallbacks | Excluded dates |
|---|---|---|---|
| 2021 | 0 | 0 | 0 |
| 2022 | 0 | 0 | 0 |
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
| Component | Electrical System | Fuel/Propulsion System | Structure:Body |
|---|---|---|---|
| Electrical System | — | 1ODI 10883836I AM AN ATTORNEY IN THE SEATTLE AREA AND MY CLIENT, WHILE AT WORK PERFORMING MAINTENANCE ON A CERTAIN NEW FLYER BUS/COACH, WAS ELECTRICALLY SHOCKED/ELECTROCUTED/INJURED. I BELIEVE THAT THIS BUS WAS PART OF A BATCH THAT WERE PUT INTO SERVICE AND ON THE ROAD AND CARRYING PASSENGERS WITH THE KNOWLEDGE OF KING COUNTY METRO TRANSIT, AND THE MANUFACTURER, NEW FLYER THAT THE BUSES/COACHES WERE DEFECTIVE AND UNFIT FOR USE AND PRESENT A DANGER TO ANYONE (RIDERS & MAINTENANCE PERSONNEL, ET AL.,) WHO CAME INTO CONTACT WITH THESE BUSES/COACHES. TO MY KNO… | 1ODI 10883836I AM AN ATTORNEY IN THE SEATTLE AREA AND MY CLIENT, WHILE AT WORK PERFORMING MAINTENANCE ON A CERTAIN NEW FLYER BUS/COACH, WAS ELECTRICALLY SHOCKED/ELECTROCUTED/INJURED. I BELIEVE THAT THIS BUS WAS PART OF A BATCH THAT WERE PUT INTO SERVICE AND ON THE ROAD AND CARRYING PASSENGERS WITH THE KNOWLEDGE OF KING COUNTY METRO TRANSIT, AND THE MANUFACTURER, NEW FLYER THAT THE BUSES/COACHES WERE DEFECTIVE AND UNFIT FOR USE AND PRESENT A DANGER TO ANYONE (RIDERS & MAINTENANCE PERSONNEL, ET AL.,) WHO CAME INTO CONTACT WITH THESE BUSES/COACHES. TO MY KNO… |
| Fuel/Propulsion System | 1ODI 10883836I AM AN ATTORNEY IN THE SEATTLE AREA AND MY CLIENT, WHILE AT WORK PERFORMING MAINTENANCE ON A CERTAIN NEW FLYER BUS/COACH, WAS ELECTRICALLY SHOCKED/ELECTROCUTED/INJURED. I BELIEVE THAT THIS BUS WAS PART OF A BATCH THAT WERE PUT INTO SERVICE AND ON THE ROAD AND CARRYING PASSENGERS WITH THE KNOWLEDGE OF KING COUNTY METRO TRANSIT, AND THE MANUFACTURER, NEW FLYER THAT THE BUSES/COACHES WERE DEFECTIVE AND UNFIT FOR USE AND PRESENT A DANGER TO ANYONE (RIDERS & MAINTENANCE PERSONNEL, ET AL.,) WHO CAME INTO CONTACT WITH THESE BUSES/COACHES. TO MY KNO… | — | 1ODI 10883836I AM AN ATTORNEY IN THE SEATTLE AREA AND MY CLIENT, WHILE AT WORK PERFORMING MAINTENANCE ON A CERTAIN NEW FLYER BUS/COACH, WAS ELECTRICALLY SHOCKED/ELECTROCUTED/INJURED. I BELIEVE THAT THIS BUS WAS PART OF A BATCH THAT WERE PUT INTO SERVICE AND ON THE ROAD AND CARRYING PASSENGERS WITH THE KNOWLEDGE OF KING COUNTY METRO TRANSIT, AND THE MANUFACTURER, NEW FLYER THAT THE BUSES/COACHES WERE DEFECTIVE AND UNFIT FOR USE AND PRESENT A DANGER TO ANYONE (RIDERS & MAINTENANCE PERSONNEL, ET AL.,) WHO CAME INTO CONTACT WITH THESE BUSES/COACHES. TO MY KNO… |
| Structure:Body | 1ODI 10883836I AM AN ATTORNEY IN THE SEATTLE AREA AND MY CLIENT, WHILE AT WORK PERFORMING MAINTENANCE ON A CERTAIN NEW FLYER BUS/COACH, WAS ELECTRICALLY SHOCKED/ELECTROCUTED/INJURED. I BELIEVE THAT THIS BUS WAS PART OF A BATCH THAT WERE PUT INTO SERVICE AND ON THE ROAD AND CARRYING PASSENGERS WITH THE KNOWLEDGE OF KING COUNTY METRO TRANSIT, AND THE MANUFACTURER, NEW FLYER THAT THE BUSES/COACHES WERE DEFECTIVE AND UNFIT FOR USE AND PRESENT A DANGER TO ANYONE (RIDERS & MAINTENANCE PERSONNEL, ET AL.,) WHO CAME INTO CONTACT WITH THESE BUSES/COACHES. TO MY KNO… | 1ODI 10883836I AM AN ATTORNEY IN THE SEATTLE AREA AND MY CLIENT, WHILE AT WORK PERFORMING MAINTENANCE ON A CERTAIN NEW FLYER BUS/COACH, WAS ELECTRICALLY SHOCKED/ELECTROCUTED/INJURED. I BELIEVE THAT THIS BUS WAS PART OF A BATCH THAT WERE PUT INTO SERVICE AND ON THE ROAD AND CARRYING PASSENGERS WITH THE KNOWLEDGE OF KING COUNTY METRO TRANSIT, AND THE MANUFACTURER, NEW FLYER THAT THE BUSES/COACHES WERE DEFECTIVE AND UNFIT FOR USE AND PRESENT A DANGER TO ANYONE (RIDERS & MAINTENANCE PERSONNEL, ET AL.,) WHO CAME INTO CONTACT WITH THESE BUSES/COACHES. TO MY KNO… | — |
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
0 patterns with matching reports.
No narratives match the published patterns.