Auto Recall Watch
U.S. public vehicle records

2019 Nissan MURANO problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

43 owner complaints analyzed

1 distinct recall campaigns

10,300 mi median reported failure mileage

Scope: 2019 model year. Data updated: . 15 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Unknown Or Other is the most frequently named component, appearing in 10 of 43 complaints (23.3%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior1330.2%
Electrical and battery issues37.0%
Steering behavior24.7%
Transmission and shifting12.3%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Unknown Or Other
10
Forward Collision Avoidance: Automatic Emergency Braking
7
Air Bags
5
Forward Collision Avoidance: Warnings
5
Vehicle Speed Control
5
Service Brakes
4
Exterior Lighting
2
Structure:Body
2
Component breakdown data
CategoryCount
Unknown Or Other10
Forward Collision Avoidance: Automatic Emergency Braking7
Air Bags5
Forward Collision Avoidance: Warnings5
Vehicle Speed Control5
Service Brakes4
Exterior Lighting2
Structure:Body2

Unknown Or Other: 10; Forward Collision Avoidance: Automatic Emergency Braking: 7; Air Bags: 5; Forward Collision Avoidance: Warnings: 5; Vehicle Speed Control: 5; Service Brakes: 4; Exterior Lighting: 2; Structure:Body: 2

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
10
25,000 to 49,999
4
50,000 to 74,999
1
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,00010
25,000 to 49,9994
50,000 to 74,9991
75,000 to 99,9990
100,000 to 149,9990
150,000 and above0

Under 25,000: 10; 25,000 to 49,999: 4; 50,000 to 74,999: 1; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (10). 28 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2019
9
2020
4
2021
7
2022
4
2023
4
2024
6
2025
3
2026
6
Complaints over time data
CategoryCount
20199
20204
20217
20224
20234
20246
20253
20266

2019: 9; 2020: 4; 2021: 7; 2022: 4; 2023: 4; 2024: 6; 2025: 3; 2026: 6

Pattern summary

Unknown Or Other leads the component reports. Braking behavior appears in 13 complaint narratives. Electrical and battery issues appears in 3 complaint narratives. Steering behavior appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11222537 · 2019-06-25 (June 25, 2019)

TL* THE CONTACT OWNS A 2019 NISSAN MURANO. WHEN THE CONTACT ATTEMPTED TO BRAKE AND DEPRESS THE ACCELERATOR PEDAL, THE VEHICLE WOULD REMAIN STATIONARY FOR THREE SECONDS. THEN, WITHOUT WARNING, THE VEHICLE WOULD SURGE FORWARD WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE OCCURRED FREQUENTLY AND THE VEHICLE NEARLY CRASHED INTO ANOTHER VEHICLE ON ONE OCCASION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,076. *AS UPDATE: THE MANUFACTURER AND DEALER WE…

Owner-reported narrative. 3,076 miles reported. Look up ODI 11222537 at NHTSA ↗

Owner report 11241499 · 2019-08-01 (August 1, 2019)

2019 NISSAN MURANO. CONSUMER WRITES IN REGARDS TO ISSUES WITH THE TOUCH SCREEN RADIO. *LD THE CONSUMER STATED THE AUTO EMERGENCY BRAKING SYSTEM WARNINGLIGHT ILLUMINATED. THE DEALER WAS NOTIFIED BUT, WAS UNABLE TO FIND A REPAIR. *JS

Owner-reported narrative. Look up ODI 11241499 at NHTSA ↗

Owner report 11606864 · 2024-08-06 (August 6, 2024)

Regarding other, there is apparently an issue regarding the sunroofs in Nissan vehicles and severe leaking inside the car that causes issues regarding the flooring and possible electrical components. The second issue regarding the wheels is Nissan uses a term called "swollen lug nuts". They wanted to charge almost 1k to change the lugs and finally rotate my tires.

Owner-reported narrative. Look up ODI 11606864 at NHTSA ↗

Owner report 11743906 · 2026-06-13 (June 13, 2026)

Known issue with sunroof drains clogging and leaking into vehicle. Could Possibly cause electrical damage. The rear drains are clogged and are not accessible without removing interior trim/headliner to clear. A consumer should not have to spend $500+ to have sunroof drain lines cleared. Unknowingly, Back floor board was full of water and car was parked for multiple days. Upon opening the door, the moldy, mildew smell was overwhelming. I had to drive with windows down. When I returned home, that’s when I discovered the back floorboard soaked. I …

Owner-reported narrative. Look up ODI 11743906 at NHTSA ↗

Owner report 11398076 · 2021-02-26 (February 26, 2021)

STARTING IN NOVEMBER 2020, MY 2019 MURANO HAS AN UNEXPLAINED CLUNKING/CLATTER NOISE WHEN GOING OVER SMALL BUMPS IN THE ROAD. IT SOUNDS AS IF IT IS THE SWAY BAR BUSHINGS BUT THE DEALERS ARE NOT PROPERLY DIAGNOSING IT. THE TECHNICIANS TAKE A RIDE WITH ME IN THE VEHICLE AND CLEARLY HEAR AND ACKNOWLEDGE AN ABNORMAL NOISE. HOWEVER THEY PROCEED TO DRIVE ANOTHER USED VEHICLE AND DETERMINE IT IS NORMAL BEHAVIOR. THE PROBLEM IS THAT THERE WAS NO ABNORMAL SUSPENSION NOISES WHEN IT WAS NEW AND ANY NEW ONE ALSO LACKS THE NOISE. ONE DEALER PROCEEDED TO SAY …

Owner-reported narrative. 20,000 miles reported. Look up ODI 11398076 at NHTSA ↗

Owner report 11698240 · 2025-11-07 (November 7, 2025)

The contact owns a 2019 Nissan Murano. The contact stated while driving 45 MPH, the steering failed to turn in the intended direction. In addition, the contact stated that the steering wheel independently turned to the left or to the right. No warning lights were illuminated. The contact stated that the failure was persistent. The vehicle was taken to an independent mechanic, where a front alignment was performed, and all four tires were replaced. The failure reoccurred. The vehicle was taken to another independent mechanic, where it was diagno…

Owner-reported narrative. 48,000 miles reported. Look up ODI 11698240 at NHTSA ↗

Owner report 11438147 · 2021-10-25 (October 25, 2021)

In September of 2019, I leased a new 2019 Nissan Murano Platinum from Missoula Nissan in Missoula, Montana. Not long after purchasing the new auto, I noticed that when driving down a hill, the cruise control released and the vehicle sped up as though free-wheeling. The engine brake (compression) did not activate nor did the transmission shift down. The hills I am referring to are gentle down-hills on straight-aways. They are not steep or windy. There is absolutely no danger in driving a speed limit of 70 mph on a two-lane highway going downhi…

Owner-reported narrative. Look up ODI 11438147 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

43 unique complaints in this selection. Analysis snapshot: 2026-10-02.

34.9%Usable mileage15 / 43 records
100.0%Valid incident date43 / 43 records
100.0%Valid filing date43 / 43 records
100.0%Ordered incident and filing dates43 / 43 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component201220132014201520162017201820192020202120222023202420252026
Seats
32.2%
ODI 11051238 · 46,246 mi

PASSENGER SIDE AIRBAG SENSOR IN SEAT FAULTY. THIS HAS BEEN AN ISSUE ON OTHER MODELS AND IT IS NOW AN ISSUE ON MINE. INDICATOR LIGHT "PASSENGER AIRBAG OFF" ON CONSTANTLY. WARNING LIGHT ON DASH CONSTANTLY FLASHING.

Look up ODI 11051238 at NHTSA ↗

11.4%
ODI 10597753 · 45,980 mi

T BONED BY A MAIL TRUCK BROKE MY ARM LEG TIBIA DISLOCATED FEMUR SHOULDER BROKEN PELVIS. *TR

Look up ODI 10597753 at NHTSA ↗

10.7%
ODI 11399520 · 119,000 mi

MY SUPPLEMENTAL AIRBAG LIGHT CAME ON 2/20/21 AND CONTINUED TO FLASH. I TOOK THE VEHICLE TO THE DEALERSHIP ON 2/27/21 AND THEY SAID THE OCS SENSOR MAT WAS BAD AND IT WOULD COST $4858.13 TO REPLACE THE FRONT PASSENGER SEAT BOTTOM. HE SAID EVERYTHING IS CONTAINED IN THE SEAT BOTTOM SO THE WHOLE THING HAS TO BE REPLACED. HE SAID THIS SOMETIMES HAPPENS BECAUSE WOMEN PUT THERE PURSES IN THE SEAT. REALLY? SOUNDS LIKE IT'S A FAULTY SYSTEM IF THAT'S THE CASE. I DID SOME RESEARCH AND THE 2015-20?? MODELS HAVE ALL HAD RECALLS BECAUSE OF THIS ISSUE.…

Look up ODI 11399520 at NHTSA ↗

42.0%
ODI 10715862

2015 NISSAN MURANO. CONSUMER WRITES IN REGARDS TO VEHICLE HOOD AND FRONT SEATS ISSUES. *SMD THE CONSUMER STATED THE FIRST ISSUE WITH THE VEHICLE WAS A BLINDING GLARE THAT CAME FROM THE REAR OF THE 3.5 INCH HOOD WHEN THE SUN WAS HIGH. THE SECOND AREA OF CONCERN WAS THE TRIM OR MORE IMPORTANTLY THE LACK OF IT ON THE FRONT DRIVER AND PASSENGER SEATS. THE SIDE TRIM ON BOTH SEATS WRAPPED AROUND THE FRONT OF EACH SEAT AND ABRUPTLY ENDED. THE CONSUMER STATED WHEN A PASSENGER OR DRIVER EXITED THE VEHICLE, THE HEEL OF THEIR SHOES WOULD OCCASIONALLY …

Look up ODI 10715862 at NHTSA ↗

1110.3%
ODI 11062234 · 13,000 mi

TL* THE CONTACT OWNS A 2016 NISSAN MURANO. WHEN STARTING THE VEHICLE AND ACTIVATING THE SEAT HEATER ON THE DRIVER'S SEAT, IT FAILED TO WORK CORRECTLY. THE CONTACT DROVE THE VEHICLE TO THE DEALER (PRIORITY NISSAN, 12925 JEFFERSON AVE, NEWPORT NEWS, VA 23608) WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS WAS FAULTY. THE MANUFACTURER WAS CONTACTED. THE CONTACT STATED THAT THE ENTIRE SEAT NEEDED TO BE REPLACED, BUT NISSAN REFUSED TO REPLACE THE SEAT. THE VEHICLE WAS NOT REPAIRED BECAUSE PARTS WERE UNAVAILABLE. THE DEALER PROVIDED THE CONTACT WITH …

Look up ODI 11062234 at NHTSA ↗

43.7%
ODI 10945792 · 701 mi

HELLO, RECENTLY, I BOUGHT 2017 NISSAN MURANO PLATINUM. AFTER A MONTH, I NOTICED THAT WHEN I INCREASE HEATED SEAT TEMPERATURE TO MAXIMUM, ONE HALF(RIGHT) SIDE OF FRONT SEAT HEATING IS VERY HIGH AND OTHER HALF ACT NOT EVEN 50%. I CALLED NISSAN DEALER LOCALLY TO LOOK AND INVESTIGATE HEATING DISTRIBUTION ISSUE. ON THE SAME TIME I CALLED NISSAN CUSTOMER CARE AND EXPLAIN SITUATION. I WAS TOLD BY CUSTOMER CARE TO REPORT FINDINGS BACK TO THEM BASED ON DEALERSHIP RESPONSE. DEALERSHIP RESPONDED IT IS JUST A WAY DESIGN BY NISSAN FOR ALL MURANO, THERE IS…

Look up ODI 10945792 at NHTSA ↗

21.8%
ODI 11387778 · 21,000 mi

SMOKE WAS NOTICED INSIDE THE CAR WHILE I WAS DRIVING ON A RURAL FREEWAY IN THE BLUE MOUNTAINS OF OREGON. THE SOURCE OF THE SMOKE APPEARED TO BE THE REAR PASSENGER SET, RIGHT SIDE. I PULLED OVER. WHEN I OPENED THE DOOR ON THE RIGHT SIDE OF THE CAR, A LARGE PLUM OF SMOKE ERUPTED FROM THE REAR SEAT. I THEN NOTICED A BLACK, BURNED HOLE IN THE SEAT MEASURING ABOUT 10IN X 10IN. AS QUICKLY AS IT BEGAN, THE COMBUSTION STOPPED. AFTER A 20-MINUTE WAIT THE SEAT COOLED OFF AND I WAS ABLE TO PROCEED. NOTE THAT THE REAR SEATS WERE IN THE DOWN POSITION, AND …

Look up ODI 11387778 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Power Train
3022.2%
ODI 10558659 · 13,555 mi

TL* THE CONTACT OWNS A 2012 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED, AND WAS TAKEN TO A DEALER. THE MECHANIC COULD NOT DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 13,555. UPDATED 1/16/14*CN UPDATED 01/28/14*LJ ...UPDATED 01-30-14 *BF THE CONSUMER STATED NISSAN REJECTED ANY SOLUTION TOWARD RESOLVING THE ISSUE. UPDATED 01/30/14

Look up ODI 10558659 at NHTSA ↗

1317.6%
ODI 10597753 · 45,980 mi

T BONED BY A MAIL TRUCK BROKE MY ARM LEG TIBIA DISLOCATED FEMUR SHOULDER BROKEN PELVIS. *TR

Look up ODI 10597753 at NHTSA ↗

3020.7%
ODI 10594688 · 9,000 mi

FIRST AND FOREMOST THE VEHICLE HAS A AUTOMATIC TRANSMISSION. WHEN DRIVING THE VEHICLE AND YOU STOP AT A TRAFFIC SIGNAL IF THE ROAD HAS A SLIGHT INCLINE ( THE CAR IGNITION ON AND THE SHIFT IN DRIVE), THE VEHICLE WILL PROCEED TO ROLL BACKWARD INTO THE CAR BEHIND YOU. MOREOVER, . IF THE VEHICLE IS ON A SLIGHT DECLINE( THE CAR IGNITION ON AND SHIFT IN REVERSE) THE CAR WILL PROCEED TO ROLL FORWARD INTO CAR IN FRONT. MORE IMPORTANTLY, THE CAR WAS TAKEN TO THE DEALERSHIP SERVICE DEPARTMENT AND THE SITUATION WAS EXPLAINED IN DETAIL TO THE TECH. ,T…

Look up ODI 10594688 at NHTSA ↗

5125.0%
ODI 10787425 · 7,100 mi

WHEN OVERRIDING INTELLIGENT CRUISE CONTROL TO PASS A CAR, OCCASIONALLY THE XTRONIC CVT TRANSMISSION APPEARS TO GO INTO NEUTRAL, RPM INCREASES RAPIDLY AND CAR DOESN'T SPEED UP. MOST OCCASIONS HAVE BEEN TRAVELING ON INCLINE. WHEN TRANSMISSION RE-ENGAGES IT JERKS SOMETIMES VERY HARD. ON ONE INSTANCE TURNED CRUISE CONTROL OFF AND TRANSMISSION RE- ENGAGED. MOST OCCASIONS HAVE BEEN AT SPEEDS 60-65 MPH CARRIED CAR TO DEALER COULD NOT WARRANTY BECAUSE IT DID NOT SHOW UP ON COMPUTER.

Look up ODI 10787425 at NHTSA ↗

1312.1%
ODI 10871647

I WAS PARK IN A SUPERMARKET PARKING LOT AND TURN MY CAR I REVERSE AND WHEN I CHANGE GEAR TO DRIVE MY CAR DIDN'T MOVE TURN OFF CAR TO TRY AGAIN AND THIS TIME NOTHING HAPPEN NOT EVEN REVERSE OR NEUTRAL I DIDN'T KNOW ANYTHING ABOUT THIS ISSUES WITH THIS TYPE OF VEHICLES I CALL NISSAN AND I WAS TOLD THAT THE EXTENSION ON MY VEHICLE EXPIRED JANUARY 31, 2016 SORRY. I FOUND OUT THERE'S A RECALL ON MY VEHICLE BUT UP TO TODAY I HAVEN'T RECEIVED ANYTHING I DON'T HAVE THE MONEY TO FIX ISSUE AND STILL PAYING FOR MY CAR.

Look up ODI 10871647 at NHTSA ↗

1413.1%
ODI 11084328 · 3,000 mi

IN 9000 MILES, I'VE HAD THIS OCCUR 3 TIMES. IMMEDIATELY AFTER TURNING - STRAIGHTENING OUT, ACCELERATION WILL NOT KICK IN. I SEE THE RPMS GOING UP AS I AM HITTING THE GAS, BUT THE VEHICLE IS NOT GETTING ANY POWER TO THE WHEELS - I WAS ACTUALLY SLOWING DOWN FROM MY TURN INERTIA. I HAD MY CAR UP TO 5000 RPMS, BUT I WAS STILL ONLY GOING ~25-35 MPH. VERY DANGEROUS IF I PULL INTO TRAFFIC. I HAD MY VEHICLE LOOKED AT BY THE DEALERSHIP, HOWEVER SINCE THERE WERE NO CODES, THEY COULD NOT FIND ANYTHING WRONG. I CONTACTED NISSAN CUSTOMER CARE AND THE…

Look up ODI 11084328 at NHTSA ↗

54.4%
ODI 11414778

I PURCHASED A 2018 NISSAN MURANO IN MAY 2019 WITH 16K MILES ON IT, AT 30,000 MILES I STARTED NOTICING AN ISSUE WITH IT NOT COASTING INTO TURNS, IT WOULD ALMOST COME TO A COMPLETE STOP, AND NEARLY CAUSE ACCIDENTS TO UNSUSPECTING DRIVERS BEHIND ME. I TOOK IT TO KERRY NISSAN IN FLORENCE AND THE TECH ACTED LIKE I WAS IMAGINING THINGS, SINCE THEY COULDN'T GET IT TO REPEAT THE ACTION. IT'S HAPPENED OFF AND ON SINCE THEN, AND BASED OFF THE TECHS REACTION, THOUGHT NOTHING OF IT. ABOUT A WEEK AGO IT BEGAN HAPPENING MORE OFTEN, LIKE ON EVERY TURN, AND I…

Look up ODI 11414778 at NHTSA ↗

00.0%

No examples available for this selection.

37.0%
ODI 11444676

While parallel parking, we backed into the space and when we put the car into Drive, it lurched forward at an incredible speed. We hit and pushed the car parked in front of us, hopped up onto the sidewalk, knocked down a street light, and moved a huge concrete planter. The airbags over the windshield and under the dashboard deployed. The bags under the dash exploded with such force that they injured my husband's legs, and he has been seeing a wound doctor for the past five weeks. The car was towed to a repair shop. I reported the incident to Ni…

Look up ODI 11444676 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

120.0%
ODI 11627467 · 4,457 mi

The contact owns a 2024 Nissan Murano. The contact stated while driving 65 MPH, the vehicle was vibrating and shuddering significantly. The contact pulled over to the side of the road. The contact stated that upon turning off and restarting the vehicle, the vehicle operated as needed. The contact stated that the failure had persisted. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure. The failure mileage was 4,457.

Look up ODI 11627467 at NHTSA ↗

522.7%
ODI 11673023

[XXX] at 1378 miles received a malfunction warning light for lane departure. [XXX] at 1875 miles pulling out from my home to Railroad Street the engine started sounding really loud like a motorcycle engine and started to decelerate which could have caused an accident. Video was taken, vehicle was taken to Matt Bowers Nissan 7/11/25 and states issue could not be duplicated and that the engine noise is normal. Engine sounds really loud each time the vehicle is started and again was told by Service Technician Foreman Ken that he has seen similar v…

Look up ODI 11673023 at NHTSA ↗

125.0%
ODI 11766303

I was going down a hill and when I tried to slow down the brakes went to the floor and I hit the drive gear button twice and it went back to normal. I did not notice anything on the dash screens that I am aware of.

Look up ODI 11766303 at NHTSA ↗

Electrical System
128.9%
ODI 10472950 · 2,000 mi

CAR BATTERY DIED SUDDENLY WITH NO LIGHTS OR ANYTHING ELSE LEFT ON. IT HAPPENED TWICE AND WAS EXACTLY SAME. BOTH CASES I WAS STRANDED WITH NO OTHER OPTIONS TO TOW THE CAR AND NEED TO TAKE TAXI TO GET MY FAMILY HOME, I WAS LUCKY TO HAVE ACCESS TO TAXI. DEALERS WERE UNABLE TO LOCATE AND FIX THE FAULT IN BOTH CASES AND GIVE ME LAME EXCUSE SOMETHING WAS LEFT ON. FOR ME IT'S SERIOUS SAFETY ISSUE AS I CAN'T AFFORD TO TAKE MY FAMILY IN THIS CAR WITH NO CONFIDENCE THAT WHEN WOULD IT DIE AGAIN. MY FAMILY WAS STRANDED ONCE OUTSIDE IN 100F HEAT AND I DON…

Look up ODI 10472950 at NHTSA ↗

1114.9%
ODI 10575726 · 10 mi

THE CAR WAS PUT IN REVERSE AND THERE WERE NO OVERHEAD STREET LAMPS. NOTHING COULD BE SEEN BUT A GLARE FROM THE GUIDE LINES ON THE SCREEN. YOU CAN'T TELL IF YOU ARE BACKING UP ON GRASS OR PAVEMENT. YOU CAN NOT TELL IF THERE IS A MAIL BOX, SPRINKLER, DOG OR CHILD BEHIND YOUR CAR AT NIGHT. THE CAMERA WORKS BUT IS BLURRY DURING DAYLIGHT HOURS. *TR

Look up ODI 10575726 at NHTSA ↗

74.8%
ODI 10637960 · 1,400 mi

TL* THE CONTACT OWNS A 2014 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 65 MPH, THE BACK UP CAMERA WARNING INDICATOR ILLUMINATED. IN ADDITION, THE "LANE DEPARTURE" AND "MOVING OBJECT" INDICATORS FLASHED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 1,400.

Look up ODI 10637960 at NHTSA ↗

2110.3%
ODI 10883086

PASSENGER SEAT SWITCH THAT CONTROLS AIR BAG WOULD TURN OFF AIRBAG WITH AN ADULT IN THE SEAT . HAD RECALL WORK DONE AT THE DEALER I PURCHASED THE VEHICLE FROM NEW AFTER WORK WAS DONE DASH LIGHT SAY PASSENGER AIR BAG OF WITH NO ONE IN SEAT AND STAYS ON ALL THE TIME . IT DOES GO OUT WITH AN ADULT IN THE SEAT . MY COMPLAINT IS THIS IS A TEMPORARY FIX AT BEST THIS IS NOT HOW THIS IS DESIGNED TO WORK WHAT HAPPENS WHEN DASH LIGHT BURNS OUT ? NO OTHER VEHICLE I OWN WORKS THIS WAY IF THERE IS A PROBLEM WITH THE POSITION OF THE SWITCH IN THE SEAT IT SHO…

Look up ODI 10883086 at NHTSA ↗

109.3%
ODI 11079097 · 19,000 mi

TL* THE CONTACT OWNS A 2016 NISSAN MURANO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND ALL THE WARNING INDICATORS ILLUMINATED. ON THE OUTSIDE OF THE VEHICLE, THERE WAS A BURNING ODOR. THE VEHICLE WAS TAKEN TO PRICE LEBLANC NISSAN (14295 AIRLINE HWY, GONZALES, LA 70737, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE ABS MOTOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V636000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER INFORMED THE CONTACT THAT THE SERIAL NUMBE…

Look up ODI 11079097 at NHTSA ↗

1615.0%
ODI 11120942 · 8,810 mi

MY VEHICLE HAD A WARNING LIGHT COME ON STATING "FRONT COLLISION AVOIDANCE UNAVAILABLE". IT WOULD SHUT OFF THE CRUISE CONTROL. TOOK IT INTO THE DEALER. THEY SAID THE VEHICLE OPERATED AS DESIGNED. TOOK IT BACK IN SEVERAL WEEKS LATER DEMANDING THEY FIX THE PROBLEM. TOOK A TEST DRIVE WITH THE TECHNICIAN. PROBLEM DID NOT REOCCUR. I GOT OUT. THE TECHNICIAN STARTED THE CAR TO PULL IT IN THE SHOP AND THE WARNING CAME ON. THEY TRACED THE PROBLEM TO A SENSOR. THE SENSOR IS NOT AVAILABLE AND IS ON BACKORDER. IN THE MEAN TIME THE CRUISE DOES NOT OPERATE AN…

Look up ODI 11120942 at NHTSA ↗

2118.6%
ODI 11223102 · 5,430 mi

WHILE DRIVING THE AUTOMATIC STOP SYSTEM FAILS, A WARNING FLASHES ON THE DASHBOARD TO INDICATE THE PROBLEM: 'FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION.'

Look up ODI 11223102 at NHTSA ↗

12.3%
ODI 11418661

Traction Control and Forward Collision Detection trouble light comes on at random intervals. Reported multiple times to Nissan dealer and Nissan Consumer affairs. Has been in the shop a total of 18 days during 4 occurrences. Nissan corporate will not heed the dealers advice to replace ABS system. This safety issue is still unresolved and the vehicle is still in a service bay awaiting Nissan Corporate direction.

Look up ODI 11418661 at NHTSA ↗

12.3%
ODI 11543216

Suv failed to start, nothing happened when pts button pushed. Googled it found brake pedal swithch problems on nissan, some recalls on other models. Snapped switch couple of times, vehicle started. Called dealer, explained what happened, working now, they said they will order part and made appt for 1 week later. At dealer waited for 1 1/2, then they said could not replace part because it was working now and if failed again would have to have towed in. All this for a part that is around 20 dollars

Look up ODI 11543216 at NHTSA ↗

212.5%
ODI 11474283

Car stalls and dashboard goes blank or backup warning lights or other warning lights randomly coming on. I don't feel safe. My car could stall and cause accidents. 2 dealership inspected and said they could not find anything wrong.

Look up ODI 11474283 at NHTSA ↗

116.7%
ODI 11500344 · 16,600 mi

The contact owns a 2022 Nissan Murano. The contact stated while his wife was at a complete stop, another vehicle which was driving approximately 25 MPH, crashed into the rear of the vehicle. The contact’s wife veered to the side of the road. The Automatic Collision Notification (ACN) safety feature designed to connect a driver to a live Response Specialist who can request emergency services on the driver’s behalf in the event of a collision, failed to engage. The contact’s wife then pressed the SOS button connected to the automatic collision no…

Look up ODI 11500344 at NHTSA ↗

112.5%
ODI 11760770

My car is currently in the dealership due to excessive water damage after a rainstorm this month. I noticed the issue when I opened the door and the car smelled of mildew. When I inspected the vehicle, there was a large puddle in the spare tire compartment and the carpets in the back of the car and back passenger areas are soaked. The padding under the spare tire was soaked. I noticed water coming out of the seatbelt area and back vents. I am extremely frustrated because I noticed some dampness in the back carpet two weeks ago and since t…

Look up ODI 11760770 at NHTSA ↗

00.0%

No examples available for this selection.

627.3%
ODI 11673023

[XXX] at 1378 miles received a malfunction warning light for lane departure. [XXX] at 1875 miles pulling out from my home to Railroad Street the engine started sounding really loud like a motorcycle engine and started to decelerate which could have caused an accident. Video was taken, vehicle was taken to Matt Bowers Nissan 7/11/25 and states issue could not be duplicated and that the engine noise is normal. Engine sounds really loud each time the vehicle is started and again was told by Service Technician Foreman Ken that he has seen similar v…

Look up ODI 11673023 at NHTSA ↗

125.0%
ODI 11766664 · 1,890 mi

The contact owns a 2026 Nissan Murano. The contact stated that while driving approximately 25 MPH and depressing the brake pedal to avoid sudden merging traffic and to decelerate, the vehicle accelerated unintendedly. The brake pedal was depressed to come to a complete stop and another vehicle behind avoided crashing in to the rear of the vehicle. In addition, the contact stated that while driving approximately 25 MPH, the instrument panel rebooted independently. The vehicle was taken to a local dealer, where it remained for further investigati…

Look up ODI 11766664 at NHTSA ↗

Service Brakes
128.9%
ODI 11020264 · 68,000 mi

BRAKE PEDAL LOST PRESSURE, WHEN SUCH AS BRAKING ON A LOW-FRICTION SURFACE OR UNEVEN SURFACE, CAUSES THE PEDAL TO LOSE PRESSURE OR GO "TO THE FLOOR,"

Look up ODI 11020264 at NHTSA ↗

22.7%
ODI 10760925 · 7,777 mi

TL* THE CONTACT OWNS A 2013 NISSAN MURANO. WHILE DRIVING AT VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE CONTACT HEARD A LOUD NOISE COMING FROM THE VEHICLE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ROTORS FAILED AND NEEDED TO BE REPLACED ALONG WITH THE BRAKE PADS. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,777.

Look up ODI 10760925 at NHTSA ↗

64.1%
ODI 10693537 · 6,000 mi

WHEN PULLING INTO A PARKING SPACE WITH THE RIGHT FOOT ON THE BRAKE PEDAL, THE CAR ACCELERATED. THE CAR HAD ENOUGH SPEED TO GO OVER THE CEMENT PARKING BLOCK AND HIT THE VEHICLE PARKED IN FRONT. TRYING TO AVOID THAT VEHICLE THE STEERING WHEEL WAS TURNED TO THE LEFT AND OTHER VEHICLES WERE HIT. THE CAR THEN STOPPED. ALL THE TIME THE FOOT WAS ON THE BRAKE. THE CAR WAS THEN PUT INTO REVERSE AND BACKED UP TO CLEAR THE VEHICLES. *TR

Look up ODI 10693537 at NHTSA ↗

2512.3%
ODI 10735464 · 2,700 mi

TL* THE CONTACT OWNS A 2015 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE ABS WARNING LIGHT ILLUMINATED AND THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V364000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,700.

Look up ODI 10735464 at NHTSA ↗

1413.1%
ODI 10885664 · 997 mi

TL* THE CONTACT OWNS A 2016 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 40 MPH, THE BRAKES FAILED WHEN THE BRAKE PEDAL WAS DEPRESSED APPROXIMATELY 50 FEET BEFORE STRIKING ANOTHER VEHICLE. THE "PLEASE PUT FOOT ON THE BRAKE AND PRESS THE START BUTTON" WARNING INDICATOR WAS ILLUMINATED. A POLICE REPORT WAS FILED. THE CONTACT WAS INJURED AND TRANSPORTED TO THE HOSPITAL. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 997.

Look up ODI 10885664 at NHTSA ↗

1211.2%
ODI 11222658 · 19,260 mi

WHILE DRIVING ABOUT 15 - 20 MPH ON A CITY STREET, THE AUTOMATIC EMERGENCY BRAKING SYSTEM ACTIVATED FOR NO APPARENT REASON. THERE WAS A 3 BEEP WARNING THEN THE CAR STOPPED ABRUPTLY. THE DEALER, CENTRAL AVENUE NISSAN IN YONKERS, NY. CHECKED THE SYSTEM AND RECEIVED CODE C1B55 (ELSEWHERE IN THE REPORT CITED, C1355), RADAR BLOCKAGE, (STORED PAST CODE). THE TECHNICIAN ATTRIBUTED THIS TO "SIDE RADAR BLOCKAGE" THEY CHECKED THE AREA OF THE SENSOR AND FOUND NO DEBRIS. NISSAN SERVICE WAS NOT CLEAR WHY A FALSE SIDE RADAR BLOCKAGE WARNING SHOULD TRIGGER A…

Look up ODI 11222658 at NHTSA ↗

2623.0%
ODI 11097328 · 192 mi

THE AUTOMATIC EMERGENCY BRAKING WARNING LIGHT CAME ON 14 TIMES THROUGHOUT THE DAY WHILE DRIVING. THERE WERE NO OTHER CARS AROUND AND THERE WAS NO APPARENT REASON THAT THE CHIME & WARNING LIGHT SHOULD HAVE COME ON.

Look up ODI 11097328 at NHTSA ↗

49.3%
ODI 11241499

2019 NISSAN MURANO. CONSUMER WRITES IN REGARDS TO ISSUES WITH THE TOUCH SCREEN RADIO. *LD THE CONSUMER STATED THE AUTO EMERGENCY BRAKING SYSTEM WARNINGLIGHT ILLUMINATED. THE DEALER WAS NOTIFIED BUT, WAS UNABLE TO FIND A REPAIR. *JS

Look up ODI 11241499 at NHTSA ↗

49.3%
ODI 11365196

WE PURCHASED THIS MURANO 3/4/2020. IT WAS A DEMO DRIVEN BY THE SALES MANAGER.WE NOTICED THAT WHEN STEPPING ON THE BRAKES THERE IS A GRINDING SOUND. AN SECURE ODOMETER READING WAS NOT ATTACHED TO THE CONTRACT SO WE DO NOT KNOW HOW MANY MILES THE SALES MANAGER DROVE THE CAR.THIS IS A FEDERAL OFFENSE WITH A FINE UP TO $10,000 FOR PINNACLE NISSAN TO NOT SUPPLY US WITH A SECURE ODOMETER READING. WE ARE SENIOR CITIZENS, I AM 73 AND MY HUSBAND IS 86. WE LIVE APPROXIMATELY 120 MILES FROM THE DEALERSHIP. WE WILL NOT DRIVE THE CAR BECAUSE IT COULD BE …

Look up ODI 11365196 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

337.5%
ODI 11576110

noticed a small oil puddle near the front passenger side of the car in the garage before leaving for work on 2/24/24 at approximately 530am. Checked all reservoirs and found nothing outstanding and left for work. At approximately 540am I was driving to work and noticed 2 deer avoided one and hit the second one while still attempting to stop. I slammed my brakes, had no abs kick on, and the pedal went to the floor and I still narrowly clipped the second deer. I was attempting to brake for at least 20ft before the collision happened with the deer…

Look up ODI 11576110 at NHTSA ↗

120.0%
ODI 11763410

System that failed: Automatic Emergency Braking. The car is at the dealership now. My safety/others safety at risk: I was driving at about 40-45 mph and for no reason at all the emergency braking system engaged and brought my car to a screeching halt in the middle of the road. There was no reason for the emergency brakes to engage as there was nothing in front of me. The car behind me then had to slam on their brakes as I had come to a complete stop in the middle of the road for no reason. Had the car behind me not been paying attention, …

Look up ODI 11763410 at NHTSA ↗

14.5%
ODI 11749782

The Electronic Parking Brake (EPB) actuators are bolted directly to the brake caliper. It has been detected that the factory retaining bolts lack a threadlocking compound (such as Loctite) to prevent them from backing out due to normal vehicle vibration. As a result, the bolts back out completely and fall off, causing the actuator to become loose and detach from the brake caliper.

Look up ODI 11749782 at NHTSA ↗

125.0%
ODI 11766303

I was going down a hill and when I tried to slow down the brakes went to the floor and I hit the drive gear button twice and it went back to normal. I did not notice anything on the dash screens that I am aware of.

Look up ODI 11766303 at NHTSA ↗

Visibility
10.7%
ODI 10478938

VEHICLES MOON ROOF INEXPLICABLY EXPLODED FROM INSIDE OUT WHILE PARKED IN DRIVEWAY. *TR

Look up ODI 10478938 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

10.5%
ODI 10701149 · 400 mi

TL*THE CONTACT OWNS A 2015 NISSAN MURANO. THE CONTACT STATED THAT WHILE HE ATTEMPTED TO START THE VEHICLE, THE ENGINE FAILED TO START AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE CODE NEEDED TO BE RESET. THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT ALSO STATED THAT THE POWER WINDOWS OPENED AND CLOSED INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 400.

Look up ODI 10701149 at NHTSA ↗

10.9%
ODI 11708786 · 116,000 mi

The contact owns a 2016 Nissan Murano. The contact stated that while her son was driving at approximately 55 MPH at 12:30 AM with no other vehicles on the road, he observed aloud bang and the sunroof shattered. The contact stated that she was sure nothing came into contact with the sunroof while driving. The contact's son received a few scratches on his right arm and hands. Medical attention was not needed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 116,000.…

Look up ODI 11708786 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

12.3%
ODI 11270753

2019 NISSAN MURANO. CONSUMER WRITES IN REGARD TO A SAFETY ISSUE CONCERNING A DESIGN DEFECT. AT THE END OF HOOD OF THE VEHICLE THERE'S A "LIP" CAUSES SUNLIGHT TO REFLECT OFF INTO VISION. *AS *JS

Look up ODI 11270753 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Unknown Or Other
2317.0%
ODI 10785297 · 39,300 mi

I WAS DRIVING 55 MPH ON HIGHWAY, SUN WAS IN MY EYES SO I LOWERED THE DRIVERS SIDE SUN VISOR. IT IMMEDIATELY BECAME FLOPPY AND I COULDN'T GET IT TO RAISE BACK UP. I HAD TO HOLD THE VISOR UP WITH OTHER HAND WHILE SLOWING AND NAVIGATING SAFELY TO PULL OFF OF HIGHWAY. WITH FOCUSED CONCENTRATION, I CAN GET THE VISOR TO GO BACK UP INTO PLACE AND STAY BUT CANNOT SAFELY USE. IT APPEARS TO BE THE "PIN"? THAT ATTACHES UP INSIDE THE VISOR ATTACHMENT TO THE CAR ROOF. ?

Look up ODI 10785297 at NHTSA ↗

1317.6%
ODI 10863185 · 10 mi

THE BACK UP CAMERA ON THIS VEHICLE IS ALMOST USELESS DURING THE BRIGHT OF DAY. VERY CLOUDY, BUT WORKS GOOD IN DARK IF THERE IS A LITTLE LIGHT AROUND. BEEN IN OTHER CARS WITH GREAT CAMERAS. OTHER THAN THE HARD TO GET TOYO TIRES ON MY CAR, I LOVE THIS VEHICLE.

Look up ODI 10863185 at NHTSA ↗

3926.9%
ODI 10786125 · 18,360 mi

BOUGHT CAR IN NOVEMBER 2014 AND AIR CONDITION HAS STOPPED BLOWING OUT COLD AIR, NEEDS REPAIR. TEST AIR CONDITIONAL WHILE IN MOTION AND IN PARK.

Look up ODI 10786125 at NHTSA ↗

3215.7%
ODI 10749746 · 85 mi

NISSAN MURANO 2015 BOSE NAVIGATION SYSTEM - GPS ROUTING ERRORS CAN MISROUTE 200+ MILES OUT OF THE WAY FROM NORMAL ROUTES UNDER CERTAIN START AND DESTINATION ENTRIES. THIS COULD PUT THE DRIVER AND PASSENGERS AT RISK IN SOME AREAS OF THE COUNTRY ESPECIALLY IN BAD WEATHER. NISSAN HAS ACKNOWLEDGED THE PROBLEM CAN BE REPEATED IN OTHER 2015 MURANOS BUT STATED THEY HAVE NO TIMEFRAME FOR RESOLUTION.

Look up ODI 10749746 at NHTSA ↗

1917.8%
ODI 10893745 · 50 mi

NISSAN MURANO COMPLAINT, I PURCHASED A 2016 NISSAN MURANO IN MAY OF 2016 AND SINCE I HAVE OWNED IT I HAVE BEEN HAVING PROBLEMS WITH THE TRACTION CONTROL SYSTEM BOGGING DOWN ACCELERATION IF I AM COMING OFF A CURB CUT OR GOING OVER A POT HOLE OR IRREGULARITIES IN THE ROAD. I LIVE OFF A 55 MPH ROAD WHERE I AM REQUIRED TO GET INTO THE LEFT LANE TO MAKE A TURN IN ABOUT A 1/3RD OF A MILE AFTER MAKING A RIGHT ON HIGHWAY AND THE ENGINE BOGGS DOWN AND WILL NOT ACCELERATE AFTER GOING OVER ROAD IRREGULARITIES PUTTING ME IN CONSTANT DANGER EVERY DAY L…

Look up ODI 10893745 at NHTSA ↗

2725.2%
ODI 11000198 · 2,400 mi

HIGH PITCH NOISE COMING FROM WHEEL WELL WITH ENGINE OFF OR ON. NO INDICATOR LIGHT SHOWING ISSUE. OPENED AND CLOSED ALL DOORS DID NOT STOP. COULD NOT DETERMINE WHEN OR WHY NOISE WAS OCCURRING. AFTER DRIVING TO DEALER THE HIGH PITCH WHISTLE STOPPED. DEALER COULD NOT DETECT REASON.

Look up ODI 11000198 at NHTSA ↗

2925.7%
ODI 11110692 · 7,000 mi

CURRENT MILEAGE IS 9,900. THREE TIMES NOW WHILE DRIVING ON THE HIGHWAY, THE A/C STOPS BLOWING THROUGH THE AIR VENTS IN THE CABIN, EVEN THOUGH THE COMPRESSOR IS STILL AUDIBLE IN THE DASH. THREE TIMES I HAVE VISITED THE DEALER FOR SERVICE AND HAVE BEEN SENT HOME THREE TIMES SAYING THEY CANNOT DUPLICATE THE ISSUE. OF COURSE THEY CAN'T BECAUSE THIS IN AN INTERMITTENT PROBLEM THAT HAPPENS AFTER AN HOUR OF DRIVING ON THE HIGHWAY. WHEN THE SERVICE TECH FINALLY GETS TO THE CAR TO BEGIN THE DIAGNOSIS, THE CAR IS COLD AND WORKS FINE. I FILED A COMPLAINT …

Look up ODI 11110692 at NHTSA ↗

1023.3%
ODI 11281157 · 7,500 mi

I WAS DRIVING TO WORK WHEN I HEARD A POPPING NOISE THEN GLASS HITTING THE SUNROOF SHADE ABOVE MY HEAD. I IMMEDIATELY REALIZED THAT THERE WAS A HOLE IN MY SUNROOF, BUT I DIDN'T HEAR ANYTHING HIT IT LIKE A ROCK; JUST A POPPING NOISE. I PULLED OFF THE FREEWAY AND PARKED MY CAR AND TOOK PICTURES OF THE HOLE THE SIZE OF A BASKETBALL IN MY SUNROOF. IF I HADN'T OF HAD THE SHADE CLOSED THERE WOULD BE GLASS ALL OVER INSIDE MY CAR AND ON MY PERSON. I CALLED THE DEALERSHIP AND TOLD THEM WHAT HAPPENED. AFTER I GOT THE RUN AROUND FROM A FEW FOLKS I FINALLY …

Look up ODI 11281157 at NHTSA ↗

1023.3%
ODI 11372487 · 1,100 mi

I WAS DRIVING 40 MPH WHEN THE CAR AUTOMATIC STOPPED AND APPLIED THE AUTOMATIC EMERGENCY BRAKE (AEB) WAS APPLIED WITH NO OBSTACLES AROUND ON A CLEAR SUNNY DAY. THE CAR IS BRAND NEW WITH ONLY 1100 MILES ON IT. CAR CAME TO A COMPLETE STOP. I AM AFRAID FOR MY SAFETY AND WILL CONTACT THE DEALER WHERE I PURCHASED THE CAR FIRST THING MONDAY MORNING (11/2).

Look up ODI 11372487 at NHTSA ↗

425.0%
ODI 11474283

Car stalls and dashboard goes blank or backup warning lights or other warning lights randomly coming on. I don't feel safe. My car could stall and cause accidents. 2 dealership inspected and said they could not find anything wrong.

Look up ODI 11474283 at NHTSA ↗

233.3%
ODI 11501185

My wife was victim to a hit and run driver on 30 Dec 22. Our 2022 Nissan Murano's AUTOMATIC COLLISION NOTIFICATION SYSTEM FAILED TO ACTIVATE UPON COLLISION. There were no warnings in the car prior. Additionally, the secondary system known as the "SOS BUTTON" which My Wife manually activated REPEATEDLY for 15 minutes failed. She called 911 and after 45 minutes a trooper finally arrived to help her. Unbelievably, this manufacturer advised us to "routinely test" the system to ensure it is active!!! No explanation how (we press the SOS button each…

Look up ODI 11501185 at NHTSA ↗

337.5%
ODI 11625410

On [XXX] I was driving back down [XXX] , stopped at red light and when light changed to green, I proceeded to take off and as I got under the interstate overpass my vehicle abruptly started slowing down as if it was going to shut completely down and the panel in the dash turned red with a symbol of a car. There was a vehicle coming directly behind me and I am thankful they were not following me closely because it may have caused them to hit me from behind. A few seconds later the vehicle picked up speed and the red warning light disappeared qui…

Look up ODI 11625410 at NHTSA ↗

240.0%
ODI 11717523

The infotainment system resets itself multiple times within a 5-10 minute drive. This also causes the back up to not work when in reverse, which is a safety concern. The clock does not stay on the correct time no matter how many times I change it. This issue is very frustrating and my dealership didn't take me seriously when I first tried to get this looked at.

Look up ODI 11717523 at NHTSA ↗

313.6%
ODI 11714524

1. The digital dashboard completely failed 3 times. Bluetooth was connected temporarily and now people cannot hear me through the system. 2. When my dashboard was disabled, I couldn't drive and was afraid for my life and afraid for my passenger's lives. 3. I have spoken with, the service manager, the general manger, the service supervisor, several service personal, Nissan Consumer Complaint case# 55627413 (Mo) and case# 55627413 (Johnathan) and case# 55993270. 4. The vehicle was on 3 occasions with no results. 5. There were no warnings of any k…

Look up ODI 11714524 at NHTSA ↗

125.0%
ODI 11705643

The 2026 Nissan Murano is a great vehicle, but often times the infotainment display freezes and the restart remedy provided by Nissan does not work either. That is an annoyance but the rear view camera which is a standard safety feature on vehicles does not display either. With the only way to fix the issue is by letting the cats computer sit for a few hours and fully turn off. It has occured many times.

Look up ODI 11705643 at NHTSA ↗

Engine
139.6%
ODI 10490365 · 106 mi

HELLO, I AM WRITING TO YOU ABOUT A NEW VEHICLE THAT I RECENTLY PURCHASED THROUGH NISSAN. IT'S A 2012 NISSAN MURANO AND I PURCHASED THE VEHICLE ON FRIDAY DEC 21, 2012. I BROUGHT THE VEHICLE HOME (WHICH IS ABOUT 50 MILES FROM THE DEALERSHIP) AND THE NEXT DAY I TOOK MY FAMILY TO VISIT MY MOTHER IN THE HOSPITAL AND THEN WE WERE GOING TO GO CHRISTMAS SHOPPING AT THE MALL. WHILE ENROUTE TO THE MALL I STARTED HEARING A SQUEALING SOUND COMING FROM THE FRONT OF THE VEHICLE. AS I WAS DRIVING AND MAKING TURNS THE NOISE GOT PROGRESSIVELY LOUDER AND THEN TH…

Look up ODI 10490365 at NHTSA ↗

56.8%
ODI 10643423 · 311 mi

WHEN STOPPED ON AN UPHILL IN DRIVE, CAR ROLLS BACKWARD WHEN I STEP OFF THE BRAKE BEFORE I CAN STEP ON THE GAS. ON A STEEP HILL, REQUIRES COORDINATING KEEPING ONE FOOT ON BRAKE WHILE STEPPING ON GAS TO MOVE FORWARD. TESTED ON AN EMPTY HILL, CAR ROLLED BACK ALL THE WAY DOWN UNTIL I BRAKED. TEST DROVE WITH DEALER'S TECHNICIAN, HE SAID THIS WAS NORMAL OPERATION "FEATURE" OF THIS TRANSMISSION. IF SO, IS THIS WHAT I TELL THE CAR BEHIND ME ON THE HILL WHEN I ROLL INTO IT..OR THE CHILD WHO SCOOTS BEHIND ME TO CATCH THE SCHOOL BUS? DEFINITELY A …

Look up ODI 10643423 at NHTSA ↗

74.8%
ODI 10907104 · 25,000 mi

TL* THE CONTACT OWNS A 2014 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. UPDATED 10/26/16*LJ *TR

Look up ODI 10907104 at NHTSA ↗

188.8%
ODI 10701149 · 400 mi

TL*THE CONTACT OWNS A 2015 NISSAN MURANO. THE CONTACT STATED THAT WHILE HE ATTEMPTED TO START THE VEHICLE, THE ENGINE FAILED TO START AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE CODE NEEDED TO BE RESET. THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT ALSO STATED THAT THE POWER WINDOWS OPENED AND CLOSED INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 400.

Look up ODI 10701149 at NHTSA ↗

1110.3%
ODI 10948774 · 5,000 mi

I HAVE OWNED THIS CAR FOR 5.5 MONTHS NOW .IT HAS A RAMDAM PROBLEM WHEN I TRY TO PULL OUT.WHEN I PUSH THE GAS PEDAL DOWN IT MAY OR MAY NOT PULL OUT BUT IF IT HESITATES [FROM 3 TO 20 SECONDS] IT WILL FINALY PULL OUT BUT IF YOU HAVE THE PEDAL PUSHED DOWN IT WILL TAKE OFF REAL FAST WHEN IT GETS READY TO GO.THE PROBLEM IS YOU DO NOT KNOW WHEN IT WILL DESIDE TO TAKE OFF.IT HAS DONE THIS BETWEEN 40 AND 50 TIMES SINCE NEW.I THINK THIS IS SAFTY ISSUE BECAUSE I CAN SEE HOW SOME ONE COULD PULL OUT INTO TRAFFIC OR INTO THE BACK OF SOMEONE IF IT WAS …

Look up ODI 10948774 at NHTSA ↗

54.7%
ODI 11063744

I PURCHASED A NEW 2017.5 NISSAN MURANO OCT 14 2017 ONE WEEK LATER THE SRS LIGHT COMES LIGHT COMES ON WHILE DRIVING AND STAYS ON. AFTER THREE TRIPS BACK AND MULTIPLE PARTS REPLACED INCLUDING SENSOR FOR SEATBELT CONNECTOR THAT WAS NOT ATTACHED PROPERLY AND THE REPLACEMENT OF THE SRS SYSTEM. TODAY 97 DAYS LATER I WAS TOLD BY MY LOCAL NISSAN DEALERSHIP THAT THE VEHICLE WAS INDEED DEFECTIVE AT TIME OF PURCHASE. THE FACTORY HAD NOT CONNECTED THE HARNESS THAT CONNECTS TO THE AIRBAGS WHICH WAS CAUSING MY SRS LIGHT TO COME ON CONTINUOUSLY. I AM VERY SAD…

Look up ODI 11063744 at NHTSA ↗

54.4%
ODI 11206226 · 19,781 mi

I WAS DRIVING IN THE FAST LANE ON THE FREEWAY, AND FOR NO APPARENT REASON, THE CAR SHUT DOWN, THEN IMMEDIATELY STARTED UP AGAIN. I WAS FEARFUL THAT I WAS GOING TO GET HIT FROM BEHIND, SO IMMEDIATELY WENT TO THE SLOW LANE. I DROVE THE CAR TO AND FROM MY DESTINATION WITH NO FURTHER INCIDENT, BUT FEAR IT MIGHT HAPPEN AGAIN.

Look up ODI 11206226 at NHTSA ↗

12.3%
ODI 11222537 · 3,076 mi

TL* THE CONTACT OWNS A 2019 NISSAN MURANO. WHEN THE CONTACT ATTEMPTED TO BRAKE AND DEPRESS THE ACCELERATOR PEDAL, THE VEHICLE WOULD REMAIN STATIONARY FOR THREE SECONDS. THEN, WITHOUT WARNING, THE VEHICLE WOULD SURGE FORWARD WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE OCCURRED FREQUENTLY AND THE VEHICLE NEARLY CRASHED INTO ANOTHER VEHICLE ON ONE OCCASION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,076. *AS UPDATE: THE MANUFACTURER AND DEALER WE…

Look up ODI 11222537 at NHTSA ↗

12.3%
ODI 11402771 · 225 mi

UPON INITIAL STATE SAFETY INSPECTION FOR BRAND NEW CAR, NISSAN SERVICE REPORTED METAL SHAVINGS WERE FOUND IN OIL PAN AND OIL WAS SHINY. CHECK ENGINE LIGHT AND OIL LIGHT WERE NOT ON WHEN CAR WAS PRESENTED FOR INSPECTION, AND WOULD NOT GO OFF. SERVICER REPORTED THAT THE LONG BLOCK ENGINE WAS REPLACED (DID NOT OBTAIN CONSENT OR INFORM ME OF WHAT THE DEFECT WAS) AND WORK SUMMARY STATED PROBLEM WITH OIL PUMP. FOR THE WEEK I DROVE THE CAR, I COULD SOMETIMES SMELL FUNNY SMELL WHEN EXITING VEHICLE AFTER TURNING OFF THE ENGINE, BUT ATTRIBUTED IT TO NEW…

Look up ODI 11402771 at NHTSA ↗

16.3%
ODI 11637487

On Jan 15, 2025, my vehicle exhibited an unintended sudden acceleration event while applying the brakes to slow the vehicle. Shortly after applying the brakes, the vehicle's engine revved very high and the car launched forward despite my foot on the brake and then struck another vehicle in front of me. The automatic emergency braking did not trigger. The air bags did deploy. No significant injuries, but both cars were damaged, my Murano likely totaled. I am confident that I did not accidentally hit the gas pedal.

Look up ODI 11637487 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

120.0%
ODI 11627467 · 4,457 mi

The contact owns a 2024 Nissan Murano. The contact stated while driving 65 MPH, the vehicle was vibrating and shuddering significantly. The contact pulled over to the side of the road. The contact stated that upon turning off and restarting the vehicle, the vehicle operated as needed. The contact stated that the failure had persisted. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure. The failure mileage was 4,457.

Look up ODI 11627467 at NHTSA ↗

418.2%
ODI 11673023

[XXX] at 1378 miles received a malfunction warning light for lane departure. [XXX] at 1875 miles pulling out from my home to Railroad Street the engine started sounding really loud like a motorcycle engine and started to decelerate which could have caused an accident. Video was taken, vehicle was taken to Matt Bowers Nissan 7/11/25 and states issue could not be duplicated and that the engine noise is normal. Engine sounds really loud each time the vehicle is started and again was told by Service Technician Foreman Ken that he has seen similar v…

Look up ODI 11673023 at NHTSA ↗

250.0%
ODI 11766664 · 1,890 mi

The contact owns a 2026 Nissan Murano. The contact stated that while driving approximately 25 MPH and depressing the brake pedal to avoid sudden merging traffic and to decelerate, the vehicle accelerated unintendedly. The brake pedal was depressed to come to a complete stop and another vehicle behind avoided crashing in to the rear of the vehicle. In addition, the contact stated that while driving approximately 25 MPH, the instrument panel rebooted independently. The vehicle was taken to a local dealer, where it remained for further investigati…

Look up ODI 11766664 at NHTSA ↗

Air Bags
2619.3%
ODI 10491161 · 400 mi

PASSENGER SIDE AIR BAG IS NOT ENGAGED. INDICATOR IS ON APPROXIMATELY 50% OF THE TIME, WHEN MY 84 POUND DAUGHTER IS SITTING IN THE PASSENGER SEAT. THIS MEANS THAT 50% OF THE TIME, MY DAUGHTER IS SUPPOSEDLY NOT PROTECTED BY THE AIR BAG. THIS IS TROUBLESOME. THE INTERMITTENT, SEEMINGLY RANDOM NATURE OF THE INDICATOR DOES NOT INSTILL CONFIDENCE IN THE PROTECTION THAT I PAID FOR AND IS ASSUMED TO BE IN PLACE. WHEN I CONTACTED THE DEALER ON 12/28/12. I ASKED THE NISSAN SERVICE TECHNICIAN WHAT WEIGHT WAS REQUIRED TO ENGAGE THE AIR BAG PROTECTION, AND…

Look up ODI 10491161 at NHTSA ↗

34.1%
ODI 11278551 · 1,300 mi

MY PASSENGER AIRBAG LIGHT START BLINKING AND THE AIRBAG SYSTEM WAS OUT. MY CAR WAS IN MY GARAGE, WHEN ON A CERTAIN DAY I WAS GOING OUT AND AS I TURN ON MY CAR I SAW THE AIRBAG LIGHT BLINKING. THEN I BROUGHT IT TO THE NISSAN DEALER AND THEY SAID THE AIRBAG WAS NOT IN RECALL.

Look up ODI 11278551 at NHTSA ↗

106.9%
ODI 11056214 · 25,296 mi

FRACTURED STERNUM AS AIR BAG FAILED TO PROTECT OCCUPANT IN A CRASH. VEHICLE WAS MOVING AND HIT A VEHICLE THAT FAILED TO STOP AT STOP SIGN

Look up ODI 11056214 at NHTSA ↗

3617.6%
ODI 10759826 · 8,000 mi

IN ABOUT HALF OF THE DRIVES PASSENGER AIRBAG OFF SIGNAL COMES UP WHEN AN ADULT PASSENGER IS SEATED IN FRONT, THIS HAPPENS FOR THE SAME PASSENGER. I WAS TOLD BY DEALER THAT THE WEIGHT LIMIT IS SET AROUND 120LBS WHICH SEEMS TO HIGH FOR SMALL ADULTS, FEMALES ESPECIALLY. THIS CREATES A SAFETY HAZARD AS WE ARE USING THE VEHICLE WITH PASENGER AIRBAG TURNED OFF HALF THE TIME.

Look up ODI 10759826 at NHTSA ↗

1110.3%
ODI 10862335 · 10 mi

THE FRONT PASSENGER AIR BAG SENSOR CONSISTENTLY FAILS TO RECOGNIZE THE 150 POUND PASSENGER RIDING IN THE CAR. IF, WHILE STARTING THE CAR, THE FRONT PASSENGER MOVES IN ANY FASHION, THE AIR BAG INDICATOR REMAINS ON, INDICATING THE AIR BAG IS "OFF". NO MATTER WHAT THE PASSENGER DOES, INCLUDING PUTTING THE SEAT BELT ON OR OFF, ONCE THE AIR BAG SENSOR IS ON, IT WILL NOT GO OFF. I MUST THEN TURN THE CAR OFF, ASK THE PASSENGER TO HOLD PERFECTLY STILL, THEN RESTART THE ENGINE. IF THE PASSENGER REMAINS PERFECTLY STILL WHILE THE CAR IS TURNED ON, TH…

Look up ODI 10862335 at NHTSA ↗

76.5%
ODI 11063744

I PURCHASED A NEW 2017.5 NISSAN MURANO OCT 14 2017 ONE WEEK LATER THE SRS LIGHT COMES LIGHT COMES ON WHILE DRIVING AND STAYS ON. AFTER THREE TRIPS BACK AND MULTIPLE PARTS REPLACED INCLUDING SENSOR FOR SEATBELT CONNECTOR THAT WAS NOT ATTACHED PROPERLY AND THE REPLACEMENT OF THE SRS SYSTEM. TODAY 97 DAYS LATER I WAS TOLD BY MY LOCAL NISSAN DEALERSHIP THAT THE VEHICLE WAS INDEED DEFECTIVE AT TIME OF PURCHASE. THE FACTORY HAD NOT CONNECTED THE HARNESS THAT CONNECTS TO THE AIRBAGS WHICH WAS CAUSING MY SRS LIGHT TO COME ON CONTINUOUSLY. I AM VERY SAD…

Look up ODI 11063744 at NHTSA ↗

21.8%
ODI 11435235

DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored And OCS zero point reset cannot be performed (continued on the next page) Red airbag warning came on located in dash when no passenger in seat but when a passenger is in seat it goes off however regardless the airbag reports that it is turned off due to the OCS cannot complete it’s scan. This puts all passengers at safety risk and they will not deploy if there is an accident. Has been verified by outside mechanic and have an appointment with Nissan dealership Monday however they will no…

Look up ODI 11435235 at NHTSA ↗

511.6%
ODI 11267824 · 1,800 mi

THE PASSENGER NO AIRBAG LIGHT INTERMITTENTLY APPEARS WHEN A PASSENGER IS SITTING IN THE PASSENGER SEAT OF MY NEW VEHICLE (APPROXIMATELY 3100 MILES). THIS HAS OCCURRED ON MULTIPLE OCCASIONS WHEN THE SEAT IS IN AN UPRIGHT POSITION WHEN THE VEHICLE IS IN MOTION AND ONCE WHEN THE PASSENGER SEAT WAS RECLINED, ALSO WHILE THE VEHICLE WAS IN MOTION. THE NO AIR BAG LIGHT STAYS ON WHILE THE VEHICLE IS MOVING OR STOPPED AND SPORADICALLY TURNS OFF. THE CAUSE IS UNKNOWN. NISSAN SENT A SPECIALIST TO THE NISSAN DEALERSHIP TO REPAIR THIS ISSUE, AMONG OT…

Look up ODI 11267824 at NHTSA ↗

12.3%
ODI 11441328

WHEN MY WIFE SITS DOWN IN THE PASSENGER SEAT THE LIGHT IN THE DASH THAT SAYS THE PASSENGER AIRBAG IS ENGAGED DOESN'T GO OUT AND YOU HAVE TO PLAY WITH THE SEAT BELT CLIP TO GET IT TO GO OUT. THIS HAS HAPPENED TWICE WITHIN THE LAST TWO DAYS AND i HAVE NOT YET BROUGHT IT TO THE ATTENTION OF THE DEALER NOR NISSAN.

Look up ODI 11441328 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

14.5%
ODI 11697792

My wife had bought a new 2025 Nissan Murano two days earlier for our 28th Wedding Anniversary. We were rear-ended at a high rate of speed and pushed into a parking lot and went through a chain link fence and hit 3 parked cars. The front end was also at a high rate of speed. My Wife hit her head on the dash with no dash airbag deployment and My Steering wheel airbag did not deploy. This caused my wife and I to have broken backs I had L2 fracture and Immediate fusion with titanium pins and rods. Wife had L1 fracture front and back. I was airlif…

Look up ODI 11697792 at NHTSA ↗

00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Unknown Or OtherToo few reports for a range12,750 mi2 (sparse)
ODI 11281157 · 7,500 mi

I WAS DRIVING TO WORK WHEN I HEARD A POPPING NOISE THEN GLASS HITTING THE SUNROOF SHADE ABOVE MY HEAD. I IMMEDIATELY REALIZED THAT THERE WAS A HOLE IN MY SUNROOF, BUT I DIDN'T HEAR ANYTHING HIT IT LIKE A ROCK; JUST A POPPING NOISE. I PULLED OFF THE FREEWAY AND PARKED MY CAR AND TOOK PICTURES OF THE HOLE THE SIZE OF A BASKETBALL IN MY SUNROOF. IF I HADN'T OF HAD THE SHADE CLOSED THERE WOULD BE GLASS ALL OVER INSIDE MY CAR AND ON MY PERSON. I CALLED THE DEALERSHIP AND TOLD THEM WHAT HAPPENED. AFTER I GOT THE RUN AROUND FROM A FEW FOLKS I FINALLY …

Look up ODI 11281157 at NHTSA ↗

ODI 11325354 · 18,000 mi

NAVIGATION ON CENTER CONSOLE ONCE YOU PROGRAM WHERE YOU ARE HEADED, THE TURN LIST APPEARS IN REVERSE ORDER (3RD ACTION APPEARS IN THE TOP POSITION, 2ND ACTION, THEN 1ST ACTION AT BOTTOM OF TURN LIST). SO TO SEE MY NEXT TURN, I HAVE TO TAKE MY EYES OFF THE ROAD, AND COUNT DOWN TO THE 3RD ITEM FOR MY NEXT TURN - FAR TOO LONG TO TAKE MY EYES OFF THE ROAD. AND IF YOU HAVE A CO-PILOT THAT READS THE DIRECTIONS TO YOU, THEY ARE LOOKING AT THE TOP DIRECTION WHICH IS INCORRECT AS THIS IS THE 3RD ACTION THE DRIVER NEEDS TO TAKE. CONCERNED OTHERS MIGHT N…

Look up ODI 11325354 at NHTSA ↗

Forward Collision Avoidance: Automatic Emergency BrakingToo few reports for a range7,650 mi2 (sparse)
ODI 11376848 · 10,300 mi

THE PROBLEM WITH THIS VEHICLE IS THAT THE AEB WARNING LIGHT KEEPS COMING ON AND THEN RANDOMLY GOING OFF ON THE DASH WHILE I'M DRIVING, AND I FEEL UNSAFE IN THIS VEHICLE NOT KNOWING WHETHER THE AEB AND FRONT END/REAR END CRASH AVOIDANCE SYSTEMS ARE WORKING OR ARE NOT WORKING. I TOOK THE VEHICLE INTO MY LOCAL DEALER, MICHAEL JORDAN NISSAN IN DURHAM, NC, ON MONDAY NOVEMBER 16, 2020, TO FIND OUT WHAT WAS WRONG. THE AEB INDICATOR LIGHT WAS NOT ON WHEN I DROVE IN. THE DEALER'S SERVICE DEPARTMENT COULD NOT ASCERTAIN IF ANYTHING WAS WRONG OR NOT, OR WH…

Look up ODI 11376848 at NHTSA ↗

ODI 11390641 · 5,000 mi

ON MULTIPLE TIMES, IN CLEAR WEATHER WITH NO CARS IN FRONT OF ME, DRIVING AT 40 MPH THE AEB WARNING LIGHT COMES ON. HAVE TAKEN IT TO THE DEALER MULTIPLE TIMES FOR DIAGNOSIS AND REPAIR WITH NO RESOLUTION. THE FIRST TIME, THE DEALER RECALIBRATED THE SYSTEM, AND ON THE SECOND TIME IN FOR REPAIR, THE DEALER SAID NO CODES WERE INPUT INTO THE ON BOARD COMPUTER, SO NOTHING COULD BE DONE DESPITE MY CELL PHONE VIDEO SHOWING THE INCIDENTS OCCURRING.

Look up ODI 11390641 at NHTSA ↗

Air BagsToo few reports for a range4,000 mi3 (sparse)
ODI 11267824 · 1,800 mi

THE PASSENGER NO AIRBAG LIGHT INTERMITTENTLY APPEARS WHEN A PASSENGER IS SITTING IN THE PASSENGER SEAT OF MY NEW VEHICLE (APPROXIMATELY 3100 MILES). THIS HAS OCCURRED ON MULTIPLE OCCASIONS WHEN THE SEAT IS IN AN UPRIGHT POSITION WHEN THE VEHICLE IS IN MOTION AND ONCE WHEN THE PASSENGER SEAT WAS RECLINED, ALSO WHILE THE VEHICLE WAS IN MOTION. THE NO AIR BAG LIGHT STAYS ON WHILE THE VEHICLE IS MOVING OR STOPPED AND SPORADICALLY TURNS OFF. THE CAUSE IS UNKNOWN. NISSAN SENT A SPECIALIST TO THE NISSAN DEALERSHIP TO REPAIR THIS ISSUE, AMONG OT…

Look up ODI 11267824 at NHTSA ↗

ODI 11292381 · 4,000 mi

DEPLOYED UNDER DASH AIRBAG BROKE RIGHT KNEE TIBIA BONE. VEHICLE WAS STATIONARY PREPARING TO TURN LEFT ON THE INTERSECTION WHEN THE VEHICLE GOING IN OPPOSITE DIRECTION COLLIDED WITH WITH STATIONARY MURANO. NO DAMAGES DUE TO AN ACCIDENT BUT IMPROPER DESIGN OF THE UNDER DASH AIRBAG WITH PROJECTION FOR UP TO 6 MONTH RECOVERY. IN US VEHICLES LEGS ARE POSITION DIFFERENTLY SINCE PEDALS ON THE DIFFERENT LEVELS AND RIGHT LED IS ALMOST STRETCHED HENCE AIRBAG SHALL ACCOMMODATE FOR IT.*DT*JB

Look up ODI 11292381 at NHTSA ↗

ODI 11650223 · 68,000 mi

The contact owned a 2019 Nissan Murano. The contact stated while driving 65 MPH downhill around a bend, a deer was on the road and the vehicle struck the deer. The driver's side air bag and knee air bag deployed; however, the front passenger’s side air bag had not deployed. There were several unknown warning lights illuminated. The contact pulled the vehicle over to the side of the road. The contact attempted to reconnect the driver’s side seat belt; however, the seat belt failed to connect. A Police report was not filed. The contact was taken …

Look up ODI 11650223 at NHTSA ↗

Forward Collision Avoidance: WarningsToo few reports for a range7,650 mi2 (sparse)
ODI 11376848 · 10,300 mi

THE PROBLEM WITH THIS VEHICLE IS THAT THE AEB WARNING LIGHT KEEPS COMING ON AND THEN RANDOMLY GOING OFF ON THE DASH WHILE I'M DRIVING, AND I FEEL UNSAFE IN THIS VEHICLE NOT KNOWING WHETHER THE AEB AND FRONT END/REAR END CRASH AVOIDANCE SYSTEMS ARE WORKING OR ARE NOT WORKING. I TOOK THE VEHICLE INTO MY LOCAL DEALER, MICHAEL JORDAN NISSAN IN DURHAM, NC, ON MONDAY NOVEMBER 16, 2020, TO FIND OUT WHAT WAS WRONG. THE AEB INDICATOR LIGHT WAS NOT ON WHEN I DROVE IN. THE DEALER'S SERVICE DEPARTMENT COULD NOT ASCERTAIN IF ANYTHING WAS WRONG OR NOT, OR WH…

Look up ODI 11376848 at NHTSA ↗

ODI 11390641 · 5,000 mi

ON MULTIPLE TIMES, IN CLEAR WEATHER WITH NO CARS IN FRONT OF ME, DRIVING AT 40 MPH THE AEB WARNING LIGHT COMES ON. HAVE TAKEN IT TO THE DEALER MULTIPLE TIMES FOR DIAGNOSIS AND REPAIR WITH NO RESOLUTION. THE FIRST TIME, THE DEALER RECALIBRATED THE SYSTEM, AND ON THE SECOND TIME IN FOR REPAIR, THE DEALER SAID NO CODES WERE INPUT INTO THE ON BOARD COMPUTER, SO NOTHING COULD BE DONE DESPITE MY CELL PHONE VIDEO SHOWING THE INCIDENTS OCCURRING.

Look up ODI 11390641 at NHTSA ↗

Vehicle Speed ControlToo few reports for a range4,723 mi2 (sparse)
ODI 11222537 · 3,076 mi

TL* THE CONTACT OWNS A 2019 NISSAN MURANO. WHEN THE CONTACT ATTEMPTED TO BRAKE AND DEPRESS THE ACCELERATOR PEDAL, THE VEHICLE WOULD REMAIN STATIONARY FOR THREE SECONDS. THEN, WITHOUT WARNING, THE VEHICLE WOULD SURGE FORWARD WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE OCCURRED FREQUENTLY AND THE VEHICLE NEARLY CRASHED INTO ANOTHER VEHICLE ON ONE OCCASION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,076. *AS UPDATE: THE MANUFACTURER AND DEALER WE…

Look up ODI 11222537 at NHTSA ↗

ODI 11339372 · 6,370 mi

TL* THE CONTACT OWNS A 2019 NISSAN MURANO. THE CONTACT STATED THAT THE VEHICLE HAD BOTH REGULAR AND ADAPTIVE CRUISE CONTROL. THE CONTACT STATED THAT WHEN THE CRUISE CONTROL WAS SET AS 70 MPH, GOING DOWN THE HILL, THE VEHICLE ACCELERATED INSTEAD OF SLOWING DOWN. THE CONTACT STATED THAT EVEN WHEN THE INDICATOR FLASHED, SHOWING THAT THE VEHICLE WAS GOING FAST, THE VEHICLE DID NOT DECELERATE. THE VEHICLE WAS TAKEN TO THE MEARS NISSAN DEALER, LOCATED AT: 4825 TUSCARAWAS ST W, CANTON, OH 44708 WHERE THE TECHNICIAN ROAD TESTED THE VEHICLE AND STATED T…

Look up ODI 11339372 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

1 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-021None
ODI 11640961

I was on Interstate traveling 65 MPH. sounded like gunshot or explosion. I pulled over as soon as I could. Walked around vehicle saw nothing, I stepped on side of car to look at roof. The sunroof was shattered. I drove back home and noticed very fine glass falling into the car while I was driving

Look up ODI 11640961 at NHTSA ↗

2025-031None
ODI 11650223 · 68,000 mi

The contact owned a 2019 Nissan Murano. The contact stated while driving 65 MPH downhill around a bend, a deer was on the road and the vehicle struck the deer. The driver's side air bag and knee air bag deployed; however, the front passenger’s side air bag had not deployed. There were several unknown warning lights illuminated. The contact pulled the vehicle over to the side of the road. The contact attempted to reconnect the driver’s side seat belt; however, the seat belt failed to connect. A Police report was not filed. The contact was taken …

Look up ODI 11650223 at NHTSA ↗

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-111None
ODI 11698240 · 48,000 mi

The contact owns a 2019 Nissan Murano. The contact stated while driving 45 MPH, the steering failed to turn in the intended direction. In addition, the contact stated that the steering wheel independently turned to the left or to the right. No warning lights were illuminated. The contact stated that the failure was persistent. The vehicle was taken to an independent mechanic, where a front alignment was performed, and all four tires were replaced. The failure reoccurred. The vehicle was taken to another independent mechanic, where it was diagno…

Look up ODI 11698240 at NHTSA ↗

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-021None
ODI 11718439 · 37,000 mi

The contact owns a 2019 Nissan Murano. The contact stated that after refueling the vehicle, the fuel system became inoperable. There was no warning light illuminated. The contact stated that the fuel gauge reading failed to function properly after fueling. The fuel gauge previously displayed an estimated range of 400 miles before refueling; however, the range indicated approximately 300 miles after refueling. The contact stated that the fuel range calculation was inaccurate and changed while driving. The vehicle was taken to an independent mech…

Look up ODI 11718439 at NHTSA ↗

2026-031None
ODI 11721967

Both headlight assemblies on my 2019 Nissan Murano have developed water intrusion inside the sealed LED headlight housing. The first headlight failed in March 2025 when moisture entered the assembly and caused the light to malfunction. The dealership diagnosed water intrusion into the sealed headlight assembly and advised that the entire unit must be replaced because the LED assembly is not serviceable. The repair estimate was approximately $2,400. The second headlight assembly has now developed the same issue, with visible moisture inside th…

Look up ODI 11721967 at NHTSA ↗

2026-041None
ODI 11733310

I am submitting this complaint regarding a manufacturing defect, specifically premature paint delamination of the exterior, factory-applied, Pearl White paint. The paint is lifting, bubbling, peeling and flaking exposing primer and metal. This damage did not result from impact, environmental exposure, improper maintenance, or misuse. The vehicle was inspected at a certified autobody repair facility and confirmed to be a factory defect. Nissan has declined to take responsibility for this defect despite the fact that this condition is a widel…

Look up ODI 11733310 at NHTSA ↗

2026-050None

No examples available for this selection.

2026-061None
ODI 11743906

Known issue with sunroof drains clogging and leaking into vehicle. Could Possibly cause electrical damage. The rear drains are clogged and are not accessible without removing interior trim/headliner to clear. A consumer should not have to spend $500+ to have sunroof drain lines cleared. Unknowingly, Back floor board was full of water and car was parked for multiple days. Upon opening the door, the moldy, mildew smell was overwhelming. I had to drive with windows down. When I returned home, that’s when I discovered the back floorboard soaked. I …

Look up ODI 11743906 at NHTSA ↗

2026-071None
ODI 11750449

My car wouldn't start one morning. All lights lit up on dash, headlights continually started flashing and fan running under hood. I had to get to work so took a Lyft. I knew older son would be home from firestation around 830. When he got there battery completely dead. He jumped the car started right up. He drove to autozone to have battery checked (about 5 blocks). Battery was fine. He drove home. When I got home car started right up. I started it up again about 5 hours later. Went on my road trip I had planned about 2 hour drive. On Sunday I …

Look up ODI 11750449 at NHTSA ↗

2026-081None
ODI 11758845

I replaced my rear rotors and brake pads with Duralast black painted rotors in June. I inquired about the painted rotors and the salesperson at AutoZone said the paint would wear off from the rotors where the brakes pads contacted the rotors after a few miles of use. The paint did wear off in the area of the brakes pads under normal use. In August, after driving 30-40 minutes, the parking break was applied because the vehicle was parked on an incline. This was the first time the parking brake had been used since the rotors were replaced. It wa…

Look up ODI 11758845 at NHTSA ↗

2026-090None

No examples available for this selection.

2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 25 reports

2022: 4 complaints · 2023: 5 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2022344
2023025
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
2022600
2023800

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentUnknown Or OtherForward Collision Avoidance: Automatic Emergency BrakingAir BagsForward Collision Avoidance: WarningsVehicle Speed ControlService BrakesExterior LightingStructure:Body
Unknown Or Other—0000000
Forward Collision Avoidance: Automatic Emergency Braking0—
1
ODI 11538885

While traveling experiences slight vibration in which passenger side tire PULLED oncming lane, nonemergency brakes were applied not notification of crossing outside of lane, passenger side tire blew out, causing to hit a Culvert and all airbags deployed with passenger air bag off. The vehicle would not start.

Look up ODI 11538885 at NHTSA ↗

3
ODI 11376848 · 10,300 mi

THE PROBLEM WITH THIS VEHICLE IS THAT THE AEB WARNING LIGHT KEEPS COMING ON AND THEN RANDOMLY GOING OFF ON THE DASH WHILE I'M DRIVING, AND I FEEL UNSAFE IN THIS VEHICLE NOT KNOWING WHETHER THE AEB AND FRONT END/REAR END CRASH AVOIDANCE SYSTEMS ARE WORKING OR ARE NOT WORKING. I TOOK THE VEHICLE INTO MY LOCAL DEALER, MICHAEL JORDAN NISSAN IN DURHAM, NC, ON MONDAY NOVEMBER 16, 2020, TO FIND OUT WHAT WAS WRONG. THE AEB INDICATOR LIGHT WAS NOT ON WHEN I DROVE IN. THE DEALER'S SERVICE DEPARTMENT COULD NOT ASCERTAIN IF ANYTHING WAS WRONG OR NOT, OR WH…

Look up ODI 11376848 at NHTSA ↗

ODI 11390641 · 5,000 mi

ON MULTIPLE TIMES, IN CLEAR WEATHER WITH NO CARS IN FRONT OF ME, DRIVING AT 40 MPH THE AEB WARNING LIGHT COMES ON. HAVE TAKEN IT TO THE DEALER MULTIPLE TIMES FOR DIAGNOSIS AND REPAIR WITH NO RESOLUTION. THE FIRST TIME, THE DEALER RECALIBRATED THE SYSTEM, AND ON THE SECOND TIME IN FOR REPAIR, THE DEALER SAID NO CODES WERE INPUT INTO THE ON BOARD COMPUTER, SO NOTHING COULD BE DONE DESPITE MY CELL PHONE VIDEO SHOWING THE INCIDENTS OCCURRING.

Look up ODI 11390641 at NHTSA ↗

ODI 11418661

Traction Control and Forward Collision Detection trouble light comes on at random intervals. Reported multiple times to Nissan dealer and Nissan Consumer affairs. Has been in the shop a total of 18 days during 4 occurrences. Nissan corporate will not heed the dealers advice to replace ABS system. This safety issue is still unresolved and the vehicle is still in a service bay awaiting Nissan Corporate direction.

Look up ODI 11418661 at NHTSA ↗

1
ODI 11538885

While traveling experiences slight vibration in which passenger side tire PULLED oncming lane, nonemergency brakes were applied not notification of crossing outside of lane, passenger side tire blew out, causing to hit a Culvert and all airbags deployed with passenger air bag off. The vehicle would not start.

Look up ODI 11538885 at NHTSA ↗

1
ODI 11598344

Emergency braking system activated without anything in front of the vehicle. EBS lighting on the dash came on and vehicle made a weird sound to stop. Has happened several times in the past month, most recent was today.

Look up ODI 11598344 at NHTSA ↗

00
Air Bags0
1
ODI 11538885

While traveling experiences slight vibration in which passenger side tire PULLED oncming lane, nonemergency brakes were applied not notification of crossing outside of lane, passenger side tire blew out, causing to hit a Culvert and all airbags deployed with passenger air bag off. The vehicle would not start.

Look up ODI 11538885 at NHTSA ↗

—0
1
ODI 11538885

While traveling experiences slight vibration in which passenger side tire PULLED oncming lane, nonemergency brakes were applied not notification of crossing outside of lane, passenger side tire blew out, causing to hit a Culvert and all airbags deployed with passenger air bag off. The vehicle would not start.

Look up ODI 11538885 at NHTSA ↗

000
Forward Collision Avoidance: Warnings0
3
ODI 11376848 · 10,300 mi

THE PROBLEM WITH THIS VEHICLE IS THAT THE AEB WARNING LIGHT KEEPS COMING ON AND THEN RANDOMLY GOING OFF ON THE DASH WHILE I'M DRIVING, AND I FEEL UNSAFE IN THIS VEHICLE NOT KNOWING WHETHER THE AEB AND FRONT END/REAR END CRASH AVOIDANCE SYSTEMS ARE WORKING OR ARE NOT WORKING. I TOOK THE VEHICLE INTO MY LOCAL DEALER, MICHAEL JORDAN NISSAN IN DURHAM, NC, ON MONDAY NOVEMBER 16, 2020, TO FIND OUT WHAT WAS WRONG. THE AEB INDICATOR LIGHT WAS NOT ON WHEN I DROVE IN. THE DEALER'S SERVICE DEPARTMENT COULD NOT ASCERTAIN IF ANYTHING WAS WRONG OR NOT, OR WH…

Look up ODI 11376848 at NHTSA ↗

ODI 11390641 · 5,000 mi

ON MULTIPLE TIMES, IN CLEAR WEATHER WITH NO CARS IN FRONT OF ME, DRIVING AT 40 MPH THE AEB WARNING LIGHT COMES ON. HAVE TAKEN IT TO THE DEALER MULTIPLE TIMES FOR DIAGNOSIS AND REPAIR WITH NO RESOLUTION. THE FIRST TIME, THE DEALER RECALIBRATED THE SYSTEM, AND ON THE SECOND TIME IN FOR REPAIR, THE DEALER SAID NO CODES WERE INPUT INTO THE ON BOARD COMPUTER, SO NOTHING COULD BE DONE DESPITE MY CELL PHONE VIDEO SHOWING THE INCIDENTS OCCURRING.

Look up ODI 11390641 at NHTSA ↗

ODI 11418661

Traction Control and Forward Collision Detection trouble light comes on at random intervals. Reported multiple times to Nissan dealer and Nissan Consumer affairs. Has been in the shop a total of 18 days during 4 occurrences. Nissan corporate will not heed the dealers advice to replace ABS system. This safety issue is still unresolved and the vehicle is still in a service bay awaiting Nissan Corporate direction.

Look up ODI 11418661 at NHTSA ↗

0—0000
Vehicle Speed Control0
1
ODI 11538885

While traveling experiences slight vibration in which passenger side tire PULLED oncming lane, nonemergency brakes were applied not notification of crossing outside of lane, passenger side tire blew out, causing to hit a Culvert and all airbags deployed with passenger air bag off. The vehicle would not start.

Look up ODI 11538885 at NHTSA ↗

1
ODI 11538885

While traveling experiences slight vibration in which passenger side tire PULLED oncming lane, nonemergency brakes were applied not notification of crossing outside of lane, passenger side tire blew out, causing to hit a Culvert and all airbags deployed with passenger air bag off. The vehicle would not start.

Look up ODI 11538885 at NHTSA ↗

0—000
Service Brakes0
1
ODI 11598344

Emergency braking system activated without anything in front of the vehicle. EBS lighting on the dash came on and vehicle made a weird sound to stop. Has happened several times in the past month, most recent was today.

Look up ODI 11598344 at NHTSA ↗

000—00
Exterior Lighting000000—0
Structure:Body0000000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

5 patterns with matching reports.

Warning lights and dashboard alerts

7 mentions · 16.3% of complaints

Median mileage: 37,000 mi (5 usable records).

ODI 11376848 · 10,300 mi

THE PROBLEM WITH THIS VEHICLE IS THAT THE AEB WARNING LIGHT KEEPS COMING ON AND THEN RANDOMLY GOING OFF ON THE DASH WHILE I'M DRIVING, AND I FEEL UNSAFE IN THIS VEHICLE NOT KNOWING WHETHER THE AEB AND FRONT END/REAR END CRASH AVOIDANCE SYSTEMS ARE WORKING OR ARE NOT WORKING. I TOOK THE VEHICLE INTO MY LOCAL DEALER, MICHAEL JORDAN NISSAN IN DURHAM, NC, ON MONDAY NOVEMBER 16, 2020, TO FIND OUT WHAT WAS WRONG. THE AEB INDICATOR LIGHT WAS NOT ON WHEN I DROVE IN. THE DEALER'S SERVICE DEPARTMENT COULD NOT ASCERTAIN IF ANYTHING WAS WRONG OR NOT, OR WH…

Look up ODI 11376848 at NHTSA ↗

ODI 11390641 · 5,000 mi

ON MULTIPLE TIMES, IN CLEAR WEATHER WITH NO CARS IN FRONT OF ME, DRIVING AT 40 MPH THE AEB WARNING LIGHT COMES ON. HAVE TAKEN IT TO THE DEALER MULTIPLE TIMES FOR DIAGNOSIS AND REPAIR WITH NO RESOLUTION. THE FIRST TIME, THE DEALER RECALIBRATED THE SYSTEM, AND ON THE SECOND TIME IN FOR REPAIR, THE DEALER SAID NO CODES WERE INPUT INTO THE ON BOARD COMPUTER, SO NOTHING COULD BE DONE DESPITE MY CELL PHONE VIDEO SHOWING THE INCIDENTS OCCURRING.

Look up ODI 11390641 at NHTSA ↗

ODI 11433236

Purchased demo Murano in August 2019 with 4500 miles. Took it back to dealership in January 2021 after the orange forward emergency braking warning light appeared on dash. They said it was not covered under warranty. September 2021 at 18000 miles the waring light and the 'Malfunction warning' text both displayed without driver input. Normal driving condition and no vehicle in front of me to hint potential collision so there is no reason to alert driver.

Look up ODI 11433236 at NHTSA ↗

Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Battery drain and no-start mentions

1 mentions · 2.3% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11538885

While traveling experiences slight vibration in which passenger side tire PULLED oncming lane, nonemergency brakes were applied not notification of crossing outside of lane, passenger side tire blew out, causing to hit a Culvert and all airbags deployed with passenger air bag off. The vehicle would not start.

Look up ODI 11538885 at NHTSA ↗

Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Brake response concerns

1 mentions · 2.3% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11420288

When I leave the parking structure at my office, my front emergency brake gets triggered. Today was the third time this happened. From my research, there are several class action lawsuits. We leased the car in 10/2019, but purchased it around 01/2021. 1)The first time it happened it, the brake pedal automatically released from under my foot, slammed on the brake and came to a screeching stop. I was not going down, but on a level wrapping around. I was driving less than 10 mph in the structure. Thankfully, no one was around me. If someone was …

Look up ODI 11420288 at NHTSA ↗

Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Hard or delayed shifting

1 mentions · 2.3% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11420288

When I leave the parking structure at my office, my front emergency brake gets triggered. Today was the third time this happened. From my research, there are several class action lawsuits. We leased the car in 10/2019, but purchased it around 01/2021. 1)The first time it happened it, the brake pedal automatically released from under my foot, slammed on the brake and came to a screeching stop. I was not going down, but on a level wrapping around. I was driving less than 10 mph in the structure. Thankfully, no one was around me. If someone was …

Look up ODI 11420288 at NHTSA ↗

Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Steering assistance concerns

1 mentions · 2.3% of complaints

Median mileage: 20,000 mi (1 usable records).

ODI 11398076 · 20,000 mi

STARTING IN NOVEMBER 2020, MY 2019 MURANO HAS AN UNEXPLAINED CLUNKING/CLATTER NOISE WHEN GOING OVER SMALL BUMPS IN THE ROAD. IT SOUNDS AS IF IT IS THE SWAY BAR BUSHINGS BUT THE DEALERS ARE NOT PROPERLY DIAGNOSING IT. THE TECHNICIANS TAKE A RIDE WITH ME IN THE VEHICLE AND CLEARLY HEAR AND ACKNOWLEDGE AN ABNORMAL NOISE. HOWEVER THEY PROCEED TO DRIVE ANOTHER USED VEHICLE AND DETERMINE IT IS NORMAL BEHAVIOR. THE PROBLEM IS THAT THERE WAS NO ABNORMAL SUSPENSION NOISES WHEN IT WAS NEW AND ANY NEW ONE ALSO LACKS THE NOISE. ONE DEALER PROCEEDED TO SAY …

Look up ODI 11398076 at NHTSA ↗

Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b