Nrc MOTOR HOME recalls by model year

Reported: 2003-12-05 (December 5, 2003) · Model years: 1999, 2000, 2001, 2002

ON CERTAIN MOTOR HOMES BUILT ON FREIGHTLINER CHASSIS EQUIPPED WITH SAMSUNG MICROWAVE OVENS, THESE OVENS WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.

Consequence: AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.

Remedy: SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAMSUNG AT 800-932-3837 OR NRC AT 574-825-3646.

Reported: 2008-07-16 (July 16, 2008) · Model years: 1999, 2000, 2001

NRC IS RECALLING CERTAIN MOTOR HOMES EQUIPPED WITH NORCOLD REFRIGERATORS. A FATIGUE FAILURE IN THE SECTION OF THE COOLING UNIT WHICH CONTAINS THE REFRIGERANT COULD ALLOW THE LIQUID SOLUTION TO SLOWLY LEAK.

Consequence: EXTENDED OPERATION OF A LEAKING COOLING UNIT COULD LEAD TO A FIRE FROM GAS WHICH MIGHT ESCAPE.

Remedy: NRC IS WORKING WITH NORCOLD TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E030). NORCOLD WILL PROVIDE THERMAL SWITCH KITS TO OWNERS ALONG WITH THE NECESSARY FORMS AND INSTRUCTIONS. THE MANUFACTURER HAS NOT YET PROVIDED AN OWNER NOTIFICATION SCHEDULE FOR THIS CAMPAIGN. OWNERS MAY CONTACT NORCOLD AT 1-800-767- 9101 OR NRC AT 1-574-825-3646.

Reported: 2011-02-08 (February 8, 2011) · Model years: 1999, 2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010

NRC IS RECALLING CERTAIN MODEL YEAR 1999 THROUGH 2010 MOTORHOMES VEHICLES EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER ARE NOT SUFFICIENT.

Consequence: THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK MAY NOT SHUT OFF IN SUFFICIENT TIME TO PREVENT A FIRE.

Remedy: NRC IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL INFORMATION. THE SAFETY RECALL BEGAN ON DECEMBER 22, 2010. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101.

Reported: 2008-10-06 (October 6, 2008) · Model years: 2003

NRC IS RECALLING 1 MY 2003 MOTOR HOME EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.

Consequence: RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.

Remedy: NRC WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THIS REFRIGERATOR (PLEASE SEE 08E032). DOMETIC WILL REPAIR THIS REFRIGERATOR BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR NRC AT 1-574-825-3646.

Reported: 2021-08-09 (August 9, 2021) · Model years: 2018, 2019

NRC Modifications, Inc. (NRC) is recalling certain 2018-2019 NRC Motorhomes equipped with Hehr 6400 Series windows. The adhesive that bonds the vented portion of the window may fail.

Consequence: Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.

Remedy: Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner letters were mailed October 13, 2021. Owners may contact NRC customer service at 1-574-825-3646.

Reported: 2021-07-29 (July 29, 2021) · Model years: 2019, 2020

NRC Modifications, Inc. (NRC) is recalling certain 2019-2020 NRC Motorhomes, built on Freightliner Cascadia and Western Star Chassis. These vehicles are equipped with certain Dometic 3-burner stoves. The saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.

Consequence: A gas leak can increase the risk of a fire.

Remedy: Dometic will notify owners on NRC's behalf, and dealers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. Owner notification letters were mailed September 8, 2021. Owners may contact NRC customer service at 1-574-825-3646.