2007 Pierce IMPEL problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
3 owner complaints analyzed
12 distinct recall campaigns
101,179 mi median reported failure mileage
Scope: 2007 model year. Data updated: . 2 complaints include usable failure mileage. View data status.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
Steering is the most frequently named component, appearing in 3 of 3 complaints (100.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Steering behavior | 3 | 100.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Steering | 3 |
| Suspension | 3 |
Steering: 3; Suspension: 3
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 1 |
| 100,000 to 149,999 | 1 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 1; 100,000 to 149,999: 1; 150,000 and above: 0
75,000 to 99,999 miles has the most reports with usable mileage (1). 1 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2015 | 3 |
2015: 3
Pattern summary
Steering leads the component reports. Steering behavior appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10671053 · 2015-01-08 (January 8, 2015)
THE DRIVER OF THE FIRE TRUCK REPORTED THAT THE TRUCK WAS NOT STEERING CORRECTLY DRIVING DOWN THE ROAD. THE TRUCK WAS BROUGHT TO MARTIN COUNTY FIRE RESCUE FLEET SERVICES SHOP. IT WAS CONFIRMED THERE WAS AN ISSUE WITH THE TAK4 STEERING SYSTEM, BALL JOINTS. THE BALL JOINTS WERE REMOVED FROM THE TRUCK AND FOUND THAT THE BALL JOINT LUBE FOR LIFE COATING WAS BREAKING AWAY FROM THE BALL JOINT CAPS, THERE WAS EXCESSIVE PLAY IN THE BALL JOINT, GOUGES IN THE METAL ON THE BALL JOINT, AND ONE BALL JOINT WAS TURNING INSIDE THE CONTROL ARM INSTEAD OF ITS OWN…
Owner-reported narrative. 91,222 miles reported. Look up ODI 10671053 at NHTSA ↗
Owner report 10703171 · 2015-04-01 (April 1, 2015)
3/7/15, THIS FIRE TRUCK HAD STEERING ISSUES. THE CREW WAS RETURNING FROM A FIRE CALL. THE CREW CALLED THE ON-CALL TECHNICIAN AND REPORTED THE TRUCK WAS HARD TO DRIVE, HARD TO CONTROL, AND NOT SAFE. THE TECHNICIAN TEST DROVE AND AGREED WITH THE DRIVER. THE ILL STEERING TRUCK WAS TAKEN OUT OF SERVICE. (HISTORY WITH THIS TRUCK, BALL JOINTS WERE INSPECTED ON MONTH PRIOR TO THIS INCIDENT. THE BALL JOINTS WERE INSPECTED WITH A PIERCE TECHNICIAN, IT WAS FOUND THAT TWO BALL JOINTS WERE JUST OUT OF SPEC. THE TRUCK WAS LEFT IN SERVICE AFTER DISCUSSING TH…
Owner-reported narrative. 111,136 miles reported. Look up ODI 10703171 at NHTSA ↗
Vehicle analysis explorer
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
3 unique complaints in this selection. Analysis snapshot: 2026-09-30.
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
| Component | 2012 | 2013 | 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Steering | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Suspension | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Electronic Stability Control (Esc) | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
| Component | Mileage range (25th–75th percentile) | Median | Usable records | Examples |
|---|---|---|---|---|
| Steering | Too few reports for a range | 101,179 mi | 2 (sparse) | ODI 10671053 · 91,222 miTHE DRIVER OF THE FIRE TRUCK REPORTED THAT THE TRUCK WAS NOT STEERING CORRECTLY DRIVING DOWN THE ROAD. THE TRUCK WAS BROUGHT TO MARTIN COUNTY FIRE RESCUE FLEET SERVICES SHOP. IT WAS CONFIRMED THERE WAS AN ISSUE WITH THE TAK4 STEERING SYSTEM, BALL JOINTS. THE BALL JOINTS WERE REMOVED FROM THE TRUCK AND FOUND THAT THE BALL JOINT LUBE FOR LIFE COATING WAS BREAKING AWAY FROM THE BALL JOINT CAPS, THERE WAS EXCESSIVE PLAY IN THE BALL JOINT, GOUGES IN THE METAL ON THE BALL JOINT, AND ONE BALL JOINT WAS TURNING INSIDE THE CONTROL ARM INSTEAD OF ITS OWN… ODI 10703171 · 111,136 mi3/7/15, THIS FIRE TRUCK HAD STEERING ISSUES. THE CREW WAS RETURNING FROM A FIRE CALL. THE CREW CALLED THE ON-CALL TECHNICIAN AND REPORTED THE TRUCK WAS HARD TO DRIVE, HARD TO CONTROL, AND NOT SAFE. THE TECHNICIAN TEST DROVE AND AGREED WITH THE DRIVER. THE ILL STEERING TRUCK WAS TAKEN OUT OF SERVICE. (HISTORY WITH THIS TRUCK, BALL JOINTS WERE INSPECTED ON MONTH PRIOR TO THIS INCIDENT. THE BALL JOINTS WERE INSPECTED WITH A PIERCE TECHNICIAN, IT WAS FOUND THAT TWO BALL JOINTS WERE JUST OUT OF SPEC. THE TRUCK WAS LEFT IN SERVICE AFTER DISCUSSING TH… |
| Suspension | Too few reports for a range | 101,179 mi | 2 (sparse) | ODI 10671053 · 91,222 miTHE DRIVER OF THE FIRE TRUCK REPORTED THAT THE TRUCK WAS NOT STEERING CORRECTLY DRIVING DOWN THE ROAD. THE TRUCK WAS BROUGHT TO MARTIN COUNTY FIRE RESCUE FLEET SERVICES SHOP. IT WAS CONFIRMED THERE WAS AN ISSUE WITH THE TAK4 STEERING SYSTEM, BALL JOINTS. THE BALL JOINTS WERE REMOVED FROM THE TRUCK AND FOUND THAT THE BALL JOINT LUBE FOR LIFE COATING WAS BREAKING AWAY FROM THE BALL JOINT CAPS, THERE WAS EXCESSIVE PLAY IN THE BALL JOINT, GOUGES IN THE METAL ON THE BALL JOINT, AND ONE BALL JOINT WAS TURNING INSIDE THE CONTROL ARM INSTEAD OF ITS OWN… ODI 10703171 · 111,136 mi3/7/15, THIS FIRE TRUCK HAD STEERING ISSUES. THE CREW WAS RETURNING FROM A FIRE CALL. THE CREW CALLED THE ON-CALL TECHNICIAN AND REPORTED THE TRUCK WAS HARD TO DRIVE, HARD TO CONTROL, AND NOT SAFE. THE TECHNICIAN TEST DROVE AND AGREED WITH THE DRIVER. THE ILL STEERING TRUCK WAS TAKEN OUT OF SERVICE. (HISTORY WITH THIS TRUCK, BALL JOINTS WERE INSPECTED ON MONTH PRIOR TO THIS INCIDENT. THE BALL JOINTS WERE INSPECTED WITH A PIERCE TECHNICIAN, IT WAS FOUND THAT TWO BALL JOINTS WERE JUST OUT OF SPEC. THE TRUCK WAS LEFT IN SERVICE AFTER DISCUSSING TH… |
Complaint and recall timeline
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
| Month | Complaints | Campaigns announced | Examples |
|---|---|---|---|
| 2024-10 | 0 | None | No examples available for this selection. |
| 2024-11 | 0 | None | No examples available for this selection. |
| 2024-12 | 0 | None | No examples available for this selection. |
| 2025-01 | 0 | None | No examples available for this selection. |
| 2025-02 | 0 | None | No examples available for this selection. |
| 2025-03 | 0 | None | No examples available for this selection. |
| 2025-04 | 0 | None | No examples available for this selection. |
| 2025-05 | 0 | None | No examples available for this selection. |
| 2025-06 | 0 | None | No examples available for this selection. |
| 2025-07 | 0 | None | No examples available for this selection. |
| 2025-08 | 0 | None | No examples available for this selection. |
| 2025-09 | 0 | None | No examples available for this selection. |
| 2025-10 | 0 | None | No examples available for this selection. |
| 2025-11 | 0 | None | No examples available for this selection. |
| 2025-12 | 0 | None | No examples available for this selection. |
| 2026-01 | 0 | None | No examples available for this selection. |
| 2026-02 | 0 | None | No examples available for this selection. |
| 2026-03 | 0 | None | No examples available for this selection. |
| 2026-04 | 0 | None | No examples available for this selection. |
| 2026-05 | 0 | None | No examples available for this selection. |
| 2026-06 | 0 | None | No examples available for this selection. |
| 2026-07 | 0 | None | No examples available for this selection. |
| 2026-08 | 0 | None | No examples available for this selection. |
| 2026-09 (partial) | 0 | None | No examples available for this selection. |
Emerging complaint spikes
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2022: 0 complaints · 2023: 0 complaints
| Model year | Through age 0 | Through age 1 | Through age 2 |
|---|---|---|---|
| 2022 | 0 | 0 | 0 |
| 2023 | 0 | 0 | 0 |
Date coverage across each selected cohort
| Year | Incident dates used | Filing date fallbacks | Excluded dates |
|---|---|---|---|
| 2022 | 0 | 0 | 0 |
| 2023 | 0 | 0 | 0 |
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
| Component | Steering | Suspension |
|---|---|---|
| Steering | — | 3ODI 10671053 · 91,222 miTHE DRIVER OF THE FIRE TRUCK REPORTED THAT THE TRUCK WAS NOT STEERING CORRECTLY DRIVING DOWN THE ROAD. THE TRUCK WAS BROUGHT TO MARTIN COUNTY FIRE RESCUE FLEET SERVICES SHOP. IT WAS CONFIRMED THERE WAS AN ISSUE WITH THE TAK4 STEERING SYSTEM, BALL JOINTS. THE BALL JOINTS WERE REMOVED FROM THE TRUCK AND FOUND THAT THE BALL JOINT LUBE FOR LIFE COATING WAS BREAKING AWAY FROM THE BALL JOINT CAPS, THERE WAS EXCESSIVE PLAY IN THE BALL JOINT, GOUGES IN THE METAL ON THE BALL JOINT, AND ONE BALL JOINT WAS TURNING INSIDE THE CONTROL ARM INSTEAD OF ITS OWN… ODI 10703171 · 111,136 mi3/7/15, THIS FIRE TRUCK HAD STEERING ISSUES. THE CREW WAS RETURNING FROM A FIRE CALL. THE CREW CALLED THE ON-CALL TECHNICIAN AND REPORTED THE TRUCK WAS HARD TO DRIVE, HARD TO CONTROL, AND NOT SAFE. THE TECHNICIAN TEST DROVE AND AGREED WITH THE DRIVER. THE ILL STEERING TRUCK WAS TAKEN OUT OF SERVICE. (HISTORY WITH THIS TRUCK, BALL JOINTS WERE INSPECTED ON MONTH PRIOR TO THIS INCIDENT. THE BALL JOINTS WERE INSPECTED WITH A PIERCE TECHNICIAN, IT WAS FOUND THAT TWO BALL JOINTS WERE JUST OUT OF SPEC. THE TRUCK WAS LEFT IN SERVICE AFTER DISCUSSING TH… ODI 10806685REF: NHTSA #15V615000 VOQ #10671053 1/8/15 WE FILED A COMPLAINT THAT OUR '07 PIERCE IMPEL FIRE TRUCK HAD A STEERING ISSUE, OPERATOR DID NOT FEEL IN CONTROL, AND MECHANICS FOUND BALL JOINTS FAILED. THERE IS A 910 PIERCE FIRE TRUCK RECALL THAT REFERENCE OUR COMPLAINT. THE RECALL COVERS 06/07 ARROW, QUANTUM, DASH, LANCE, AND ENFORCER. HOW CAN WE FILE THE COMPLAINT ON A PIERCE IMPEL, SEND FAILED BALL JOINTS, AND THEN NOT HAVE THE COMPLAINT TRUCK COVERED IN THE RECALL? WE SENT FAILED BALL JOINTS TO NHTSA. MOST OF THE BALL JOINTS SENT DID NOT HAV… |
| Suspension | 3ODI 10671053 · 91,222 miTHE DRIVER OF THE FIRE TRUCK REPORTED THAT THE TRUCK WAS NOT STEERING CORRECTLY DRIVING DOWN THE ROAD. THE TRUCK WAS BROUGHT TO MARTIN COUNTY FIRE RESCUE FLEET SERVICES SHOP. IT WAS CONFIRMED THERE WAS AN ISSUE WITH THE TAK4 STEERING SYSTEM, BALL JOINTS. THE BALL JOINTS WERE REMOVED FROM THE TRUCK AND FOUND THAT THE BALL JOINT LUBE FOR LIFE COATING WAS BREAKING AWAY FROM THE BALL JOINT CAPS, THERE WAS EXCESSIVE PLAY IN THE BALL JOINT, GOUGES IN THE METAL ON THE BALL JOINT, AND ONE BALL JOINT WAS TURNING INSIDE THE CONTROL ARM INSTEAD OF ITS OWN… ODI 10703171 · 111,136 mi3/7/15, THIS FIRE TRUCK HAD STEERING ISSUES. THE CREW WAS RETURNING FROM A FIRE CALL. THE CREW CALLED THE ON-CALL TECHNICIAN AND REPORTED THE TRUCK WAS HARD TO DRIVE, HARD TO CONTROL, AND NOT SAFE. THE TECHNICIAN TEST DROVE AND AGREED WITH THE DRIVER. THE ILL STEERING TRUCK WAS TAKEN OUT OF SERVICE. (HISTORY WITH THIS TRUCK, BALL JOINTS WERE INSPECTED ON MONTH PRIOR TO THIS INCIDENT. THE BALL JOINTS WERE INSPECTED WITH A PIERCE TECHNICIAN, IT WAS FOUND THAT TWO BALL JOINTS WERE JUST OUT OF SPEC. THE TRUCK WAS LEFT IN SERVICE AFTER DISCUSSING TH… ODI 10806685REF: NHTSA #15V615000 VOQ #10671053 1/8/15 WE FILED A COMPLAINT THAT OUR '07 PIERCE IMPEL FIRE TRUCK HAD A STEERING ISSUE, OPERATOR DID NOT FEEL IN CONTROL, AND MECHANICS FOUND BALL JOINTS FAILED. THERE IS A 910 PIERCE FIRE TRUCK RECALL THAT REFERENCE OUR COMPLAINT. THE RECALL COVERS 06/07 ARROW, QUANTUM, DASH, LANCE, AND ENFORCER. HOW CAN WE FILE THE COMPLAINT ON A PIERCE IMPEL, SEND FAILED BALL JOINTS, AND THEN NOT HAVE THE COMPLAINT TRUCK COVERED IN THE RECALL? WE SENT FAILED BALL JOINTS TO NHTSA. MOST OF THE BALL JOINTS SENT DID NOT HAV… | — |
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
0 patterns with matching reports.
No narratives match the published patterns.