| 2024-11 | 0 | None | No examples available for this selection. |
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| 2024-12 | 0 | 24V940000 | No examples available for this selection. |
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| 2025-01 | 7 | None | ODI 11634052The issue is with the displaying of the rear view camera. When I put the car in reverse the rear view camera displays on the bottom of the screen and the 360 view at the top of the screen as it should. But if I then put the car in drive (like when parallel parking) the display changes to show just the 360 view. Then when I put the car back in reverse only the 360 degree view is shown the reverse camera view is not displayed as required. The only way to get the reverse camera view to display is to tap the screen and click on the Rear view option… Look up ODI 11634052 at NHTSA ↗ ODI 11634053The rear view parking camera software is defective. If you put the car into reverse, the rear parking camera view comes up (as intended). However, if you put the car into drive and then back into reverse (as if you are making some parking adjustments in a parking lot), the rear parking camera view does NOT come back up. In fact, it requires several additional touches on the car's infotainment touchscreen to bring the rear parking camera view back up. Look up ODI 11634053 at NHTSA ↗ ODI 11634077According to the NHTSA documentation, "REQUIREMENT: The rear visibility system must default to the rearview image meeting the requirements of S5.5.1 and S5.5.2 (S6.2.1 and S6.2.2) at the beginning of each backing event regardless of any modification to the field of view the driver has previously selected." The Polestar 3 does show the rearview camera upon initially entering reverse, but if the car is placed in drive and then placed back into reverse, only the top-down "bird-eye" view is displayed. The driver must manually configure the came… Look up ODI 11634077 at NHTSA ↗ |
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| 2025-02 | 7 | None | ODI 11640079Charging system: fails to charge on L2 home charger 1/3 tries. Look up ODI 11640079 at NHTSA ↗ ODI 11640083Lane Keeping and Lane Departure: Lane Departure warnings cannot be disabled, but steering interventions also cannot be disabled, contrary to manual’s instructions and control panel button. With feature turned “off”, vehicle still intervenes and self-steers. Car has steered back toward potholes and bicyclists that I was trying to avoid. I could have destroyed a wheel in the 1st case or killed somebody in the second case. Look up ODI 11640083 at NHTSA ↗ ODI 11640090On a curvy, 2-lane road, moderate traffic both ways, my vehicle performed unnecessary emergency braking for on oncoming vehicle while negotiating an “S” curve. There was no vehicle in my lane in front of me, the oncoming vehicle was squarely in its lane, I was in my lane, both of us had several cars following behind. But we had both just passed the apex of our respective curves and were approaching each other in the “middle” of the “S”. All warning lights flashed, my car applied emergency braking, and vehicle behind me took evasive action to th… Look up ODI 11640090 at NHTSA ↗ |
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| 2025-03 | 6 | None | ODI 11646040Our vehicle will not charge using our home charging system, even though Polestar’s loaner vehicles charge without issue. We took delivery of the Polestar in early January, but it has spent nearly half the time since then at the service center. Look up ODI 11646040 at NHTSA ↗ ODI 11647969I have had the vehicle for 4 months with no charging issues. All of a sudden the other day, my car would not charge at home AC 14-50 outlet using the Polestar supplied cable at 48 amp max setting to achieve the 9-11 kW charging rate. I lowered the max amp to 15, and the car started charging at a very slow rate of 3 kW. I also tried plugging my car into a slow Chargepoint AC charger and it would not charge at all. I contacted Polestar service and after a few hours, I was finally able to get a hold of the technician and he said there is a defecti… Look up ODI 11647969 at NHTSA ↗ ODI 11648253When parking the car and putting the car in reverse, the cameras are activated and two views are displayed simultaneously on the head unit: 1) a 360 view is displayed; and 2) rear camera view is displayed. However when putting the car in Drive and then back in Reverse again, only the 360 view displays but NOT the Rear view camera. Subsequently drive / reverse sequences during a parking maneuver do not cause the rear camera to display again, The only way to turn the rear camera back on is to keep the car in reverse and then fiddle with the hea… Look up ODI 11648253 at NHTSA ↗ |
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| 2025-04 | 2 | None | ODI 11652437From the time of purchase, literally since I first got home from the dealership with it, it will NOT AC charge at 110 or 220v. Multiple chargers tested in multiple locations, both home based and commercial (ChargePoint, etc), none will charge. DC fast charge works fine. Stuck with just having to DC fast charge exclusively. Took it to the dealer, took them about 1.5 hours to finally believe me, but they have identified it, but the module that needs replacement is on back order, so stuck DC charging at about 3x the home charging cost for the ti… Look up ODI 11652437 at NHTSA ↗ ODI 11656463I leased a 2025 Polestar 3 in February 2025. Within days, I began to experience serious discomfort. It started with a sensation of inner-ear pressure. It got worse the more time I spent in the vehicle and soon escalated to headaches, dizziness, and nausea. The vehicle is undrivable for me now, and, worse, the sensation of pressure hasn't completely gone away even though I haven't driven the vehicle in weeks. The problem seems to stem from the vehicle's active noise cancellation (ANC) system. I notified Polestar Corporate of the issue on a… Look up ODI 11656463 at NHTSA ↗ |
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| 2025-05 | 5 | 25V293000 | ODI 11658534There is a documented bug with Polestar. If you shift the car into reverse, the rear camera comes on (point back, like it should). If you shift out of reverse, and back into reverse, the camera defaults to an overhead view. With this view it is very difficult to see what is behind you. This happens 100% of the time...it is not a "sometimes happens" bug. Look up ODI 11658534 at NHTSA ↗ ODI 11659836- Blind spot warning detection failure (intermittent, unpredictable) - stops working during a drive and doesn't identify cars in blindspot despite working at the beginning of the drive without any notification of system failure. No way to reproduce this as it occurs randomly. Alternatively, it will sometimes light up when there is no car in the blindspot. - Lane keeping assist with cruise control: sometimes car will show that it is following a lane and stop following the lane without warning or notification, with the dash showing that the fe… Look up ODI 11659836 at NHTSA ↗ ODI 11660636During the first week of March, 2025, my Polestar 3 suffered a total AC charging failure, meaning I was no longer able to charge at home. March 7 I brought the vehicle to Dyer & Dyver Volvo in Atlanta, GA, and they confirmed that the AC charging inverter failed and would have to be replaced. This part took more than two weeks to receive, and I retrieved the vehicle April 1. This issue seemed resolved since then, however two evenings ago I arrived home to discover that once again the Polestar 3 would not charge, and displayed "Charge fault, con… Look up ODI 11660636 at NHTSA ↗ |
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| 2025-06 | 5 | None | ODI 11664747Vehicle no longer charges at home, work, or any other level 2 AC charging location. This occurred 3 days after driving it off the dealer lot new in Rockville, MD on [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Look up ODI 11664747 at NHTSA ↗ ODI 11664905After being away for a couple days the car has been completely unresponsive. I can not access the car and doors will not open. The car had to be towed and seems to be an issue with electrical powertrain such as 12V battery that is dying for some reason. This should not be the case as car was driven before hand and should have recharged the 12V battery. This is very concerning as this can leave you trapped and have to access to the car while traveling. Please investigate as I've seen many issues with this car. Look up ODI 11664905 at NHTSA ↗ ODI 11667882Software update latest on 06/16/25 caused airbag warning not recognizing seat belts being locked therefore airbag warning started. Loss of regenerative braking. Loss of emergency brake application. Constant alarm because doesn't recognize seat belts being locked. Look up ODI 11667882 at NHTSA ↗ |
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| 2025-07 | 16 | 25V420000, 25V453000 | ODI 11671481The car is unable to charge using AC. No matter what AC charge cables are used an AC Charging Fault warning comes up. Look up ODI 11671481 at NHTSA ↗ ODI 11671764To Whom It May Concern, I am filing this complaint to formally alert the National Highway Traffic Safety Administration to what I believe is a recurring and potentially dangerous defect in the Polestar 3 , specifically, a failure of the air conditioning system. In my case, the A/C began malfunctioning just one month after I received the vehicle. The system frequently fails to cool, blows warm air, or cycles inconsistently , even in extreme heat. This creates a safety and comfort risk, particularly in regions with high summer temperatures. Whi… Look up ODI 11671764 at NHTSA ↗ ODI 11672690The steering wheel has a piece of high-reflective chrome as does the entire front dashboard (and high reflective trim of the speaker on the top of the dash). When the sun is high in the sky, depending on the angle of car, the sun creates a BLINDING reflection in the driver's eyes. I almost got in to accident because of this. They need to find a solution to replace those high-reflective parts of the interior with something that is matte and non-reflective. It is very dangerous. I also reported this to Polestar. Look up ODI 11672690 at NHTSA ↗ |
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| 2025-08 | 0 | 25V555000 | No examples available for this selection. |
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| 2025-09 | 5 | None | ODI 11685027I was parking, lifted my foot off the accelerator to slow my car down, and instead my car unexpectedly went into high acceleration (note: not user error, I took my foot OFF the pedal). My car hit head-on into another car, then I steered the car sideways, and finally was able to get the car to stop by pumping the breaks several times. Look up ODI 11685027 at NHTSA ↗ ODI 11685476Leased a new 2025 Polestar 3 and took delivery Dec 28, 2024. I expected some growing pains as it’s a new car model and relatively new brand, but have had to take it to the dealer and/or call support almost monthly. Most of the issues are resolved via resetting some system, but the major issue has been charging at home. Around March I had an issue where it wouldn’t charge at home and the car stayed with the dealer for 3 weeks (I had a loaner) to replace hardware. Now I’m seeing the same issue occurring which appears as: -Charger and car plug lig… Look up ODI 11685476 at NHTSA ↗ ODI 11688335We have owned this vehicle for about 4 months. During that time, it has displayed dozens of error messages about the vehicle's safety systems. Most commonly, it indicates that the safety systems are not available at all. There are also persistent warning lights about faults in the safety systems. Even when they are working, the ongoing warnings, issues and randomly occurring failures of these systems make them unreliable and less safe than not having the assist systems at all. Polestar service had the vehicle for over 7 weeks but still returned… Look up ODI 11688335 at NHTSA ↗ |
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| 2025-10 | 2 | None | ODI 11690698After the car is backed up in reverse, the car is placed in drive however if at a stand still you pull down on the shift lever twice the car thinks it is in adaptive cruise control and as soon as you apply pressure to the accelerator pedal the car speeds up quickly without application of pressure on the accelerator. Multiple times I had to quickly apply the brake otherwise I would have crashed into my garage. I a person was in front of the car they could be injured. The company has not addressed this issue. Also the forward collision warning … Look up ODI 11690698 at NHTSA ↗ ODI 11692656Date of Incident: [XXX] US Eastern Time Location: [XXX] Incident Type: Safety defect and vehicle malfunction due to Sudden Unintended Acceleration with multiple safety system failures On the date referenced above, while traveling at approximately 5 mph and preparing to park in a gravel parking lot, I removed my foot from the accelerator pedal to bring the vehicle to a complete stop using the normal deceleration process (with One-Pedal Mode disabled). Instead of the expected behavior, the vehicle: 1.Suddenly and violently accelerated witho… Look up ODI 11692656 at NHTSA ↗ |
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| 2025-11 | 2 | None | ODI 11700146The malfunction I experienced involved the vehicle's electronic safety system, which caused the brake to apply suddenly and without my input. The service center was "UNABLE TO DUPLICATE" the specific fault during their inspection and found "NO CODES STORED," noting that the problem was intermittent and not verifiable by the technician. The car is, however, available for inspection. My safety and the safety of others were put at extreme risk because the car suddenly and unexpectedly applied the brakes while I was driving in the middle of a s… Look up ODI 11700146 at NHTSA ↗ ODI 11701760I have had multiple issues with my Polestar 3. Most notably, the vehicle lost all propulsion at highway speeds. My safety was heavily jeopardized as I had to merge across multiple lanes of traffic to reach the shoulder. On the day of the incident, the car's propulsion stopped working 4 separate times. The Polestar service center did nothing other than reset the software and tell me the issue was not repeatable. Additionally, the Polestar 3 has consistently electrical issues. I've had doors handles close on my fingers, the rear hatch close… Look up ODI 11701760 at NHTSA ↗ |
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| 2025-12 | 2 | None | ODI 11706772There were multiple cases while driving at speed where the driver's display unexpectedly and without warning turned off. I was not able to see the car's speed or gearing until the next time the car was reset. Look up ODI 11706772 at NHTSA ↗ ODI 11707288Onboard charger (OBC), which is the unit that converts AC power (what home wall outlets have) to DC power (what the battery holds/uses has failed 3 times now in less than a year of ownership. Brand new car, leased from Polestar. 3/21/25 - Picked up car from Polestar Lisle, as soon as I got home from the dealership, it didn’t work out of the gate, couldn’t home charge. Ever. 5/8/25 - OBC replaced (first time) 6/2/25 - OBC replaced (second time), can’t remember when it actually failed. But this was the second repair date. 11/19/25 - OBC fai… Look up ODI 11707288 at NHTSA ↗ |
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| 2026-01 | 4 | 26V037000 | ODI 11711368My vehicle has experienced repeated and unresolved software/firmware failures that cause loss of essential vehicle functionality and repeated vehicle immobilization. Since purchase, the vehicle has been taken out of service multiple times for software-related repairs, including firmware updates and system resets, yet the problems persist and the vehicle cannot be relied upon to operate normally. The failures are not cosmetic or infotainment-only; they affect core vehicle systems and overall operability. After service visits, the vehicle is oft… Look up ODI 11711368 at NHTSA ↗ ODI 11713205As reported on Polestar Forums, the car throws critical system errors telling you to park, call support, etc. while driving. These alerts are false... Usually you ignore them and they go away the next time you start the car. The issue is a safety issue...when you are driving and you get a critical alert (error message), it diverts your attention and you need to pull over. On the highway this is extremely dangerous. My last error was yesterday... it said "Stop Safely - Critical suspension fault". I was close to home so I drove there, par… Look up ODI 11713205 at NHTSA ↗ ODI 11713567The car made a loud pop while charging then it would not charge again. The Pop also send a surge to the breaker popping it. Look up ODI 11713567 at NHTSA ↗ |
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| 2026-02 | 4 | None | ODI 11715465The one pedal driving / regenerative braking would randomly deactivate. I have my car set on high one pedal driving. 99.9% of the time, the one pedal driving would work as expected with the car slowing down as the accelerator is released. However, the car would randomly deactivate one pedal driving, so when I release the accelerator, instead of slowing down or stopping, the car would continue going, some times it feels like there's even a slight surge. This has happened several times at slow parking lot speed and at fast highway speed. There'… Look up ODI 11715465 at NHTSA ↗ ODI 11715540 · 745 miThe contact owns a 2025 Polestar Polestar 3. The contact stated that while driving approximately 3 MPH in a parking lot, as he depressed the brake pedal, to slow down the vehicle did not slow down. The contact stated no warning light illuminated. The contact stated that the vehicle jumped a curb and ran over some shrubbery. The contact stated that the passenger side front and rear doors had scraped a light pole, and then the vehicle rolled out of the parking lot and over a retaining wall. The contact stated that the vehicle landed on a sidewalk… Look up ODI 11715540 at NHTSA ↗ ODI 11719255AC charging has failed for second time. OBC (on board charger) replaced at 2000 miles. Need another one again at 3500 miles. Look up ODI 11719255 at NHTSA ↗ |
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| 2026-03 | 4 | None | ODI 11721359The car software seemed to be experiencing a few glitches, and we arrived home and put it in park. Then front passenger door would not open from the inside, nor would the rear passenger doors, with kids in the backseat. Despite locking and unlocking, the doors would not open. I climbed out the driver window, and went around to open the doors, and despite the external door handle being up/open, the doors would not pull open, it was hard because there was slight wiggle in it like something was blocking it, but it would not open. The driver door… Look up ODI 11721359 at NHTSA ↗ ODI 11721755Upon purchase of the vehicle, the Onboard AC Charger (officially: "GHCA") failed on the first charge at home, utilizing Volvo (sister company) equipment that has charged another vehicle successfully for 5+ years. The equipment was confirmed still functional on the other vehicle after failure of the Polestar's on-board equipment. The part was replaced during a lengthy service visit, and the failure has reoccurred less than 3 months later with a repair pending for 6+ weeks. Unexplained electrical faults are always a safety concern. Vehicle on-roa… Look up ODI 11721755 at NHTSA ↗ ODI 11721934The vehicle has experienced repeated failures of the high-voltage charging system that prevent normal charging. The first failure occurred at approximately 511 miles, with warning messages related to the charging/high-voltage system and inability to charge reliably using normal AC charging equipment. The vehicle was taken to an authorized dealer/service center and the issue was confirmed. The vehicle was out of service from December 1, 2025 to January 9, 2026 for diagnosis/repair. After being returned, the same charging-related failure reoccur… Look up ODI 11721934 at NHTSA ↗ |
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| 2026-04 | 4 | None | ODI 11729404The driver-side rear taillight assembly suffers from a persistent seal failure, allowing significant moisture accumulation and water droplets to build up inside the lamp housing. This defect was documented by the Polestar Delivery Specialist at the time of vehicle handover and has persisted despite two prior warranty replacements of the lamp assemblies (authorized under Polestar TIE case 01943145). The manufacturer now claims this is a "natural phenomenon" due to a vented design; however, the volume of water accumulation is sufficient to obstr… Look up ODI 11729404 at NHTSA ↗ ODI 11729837Vehicle has multiple ongoing defects, most critically a malfunctioning occupant detection system causing the alarm to activate randomly, including overnight when the vehicle is empty. This creates a safety concern and repeated public disturbances. The issue has not been resolved despite multiple service attempts. Additional issues include persistent propulsion system fault messages, repeated major service warnings, and intermittent system errors. The vehicle experiences charging failures, with inconsistent ability to charge at home or public s… Look up ODI 11729837 at NHTSA ↗ ODI 11730450On [XXX], while driving, the car issued a warning that stated, “driving performance reduced. Book a service” and an icon of a turtle. Then on [XXX], while driving on [XXX], the car suddenly slowed dramatically that me, my husband and our frenchie in a dog crate behind us lurched forward violently. Estimated 30 mph sudden drop in speed then the turtle icon appeared briefly. I took the car to the Polestar 3 service department in North Hills, CA on March 12 and it is now April 10 without any resolution in site. Notably, this Polestar 3 also would … Look up ODI 11730450 at NHTSA ↗ |
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| 2026-05 | 0 | None | No examples available for this selection. |
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| 2026-06 | 3 | None | ODI 11741511On-Board Charger not working on L2 charge Look up ODI 11741511 at NHTSA ↗ ODI 11744550Unable to access brand new vehicle for several days. Would not respond to any keys (including the app). First tow company didn't have proper equipment. Spoke with Polestar support two days later and they sent out another tow company after trying some troubleshooting they suggested. Tow truck driver was able to get doors to open after jumping the 12v battery (which others have reported problems on). Upon starting vehicle, received electric system warning. Recommended to tow to nearest dealership. Look up ODI 11744550 at NHTSA ↗ ODI 11745934Since taking delivery of the vehicle, multiple electronic and computer-related systems have failed or malfunctioned. Initial issues included unreliable phone synchronization, dropped phone calls, and failure of the driver memory profile system, including seat and side mirror memory settings. Over time, the problems have become more serious and now involve safety-related systems. The vehicle intermittently displays SOS system failure warnings. The center and steering wheel display screens have gone black while the vehicle is in operation, resul… Look up ODI 11745934 at NHTSA ↗ |
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| 2026-07 | 0 | None | No examples available for this selection. |
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| 2026-08 | 0 | None | No examples available for this selection. |
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| 2026-09 | 1 | None | ODI 11766318I was driving south on the Palisades Interstate Parkway and started to exit at Exit 9E when the automatic emergency brake engaged and the seat belt tensioners engaged. There were no vehicles in front of me or very close to me. The stop was jarring. There was no apparent reason for this to happen. Look up ODI 11766318 at NHTSA ↗ |
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| 2026-10 (partial) | 0 | None | No examples available for this selection. |
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