U.S. public vehicle records

Porsche CAYENNE S E-HYBRID problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

3 owner complaints analyzed

2 distinct recall campaigns

29,000 mi median reported failure mileage

Scope: 2015 to 2020 model years. Data updated: 2026-10-01 (October 1, 2026). 3 complaints include usable failure mileage. View data status.

This selection has limited data. It remains available for lookup but is excluded from search indexing.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 2 of 3 complaints (66.7%). A complaint can name multiple components.

Recurring terms in complaint narratives
Topic	Matching reports	Share of complaints
Engine operation	1	33.3%
Electrical and battery issues	1	33.3%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System

Engine

Power Train

Visibility/Wiper

Electrical System: 2; Engine: 1; Power Train: 1; Visibility/Wiper: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000

25,000 to 49,999

50,000 to 74,999

75,000 to 99,999

100,000 to 149,999

150,000 and above

Under 25,000: 1; 25,000 to 49,999: 1; 50,000 to 74,999: 1; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (1). 0 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2017

2018

2024

2017: 1; 2018: 1; 2024: 1

Pattern summary

Electrical System leads the component reports. Engine operation appears in 1 complaint narratives. Electrical and battery issues appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11032080 · 2017-10-06 (October 6, 2017)

TL* THE CONTACT OWNS A 2017 PORSCHE CAYENNE S E-HYBRID. WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND LOST POWER. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND A WARNING MESSAGE THAT READ "ENGINE FAILURE, DRIVE ON POSS" APPEARED. THE CONTACT WAS ABLE TO COAST THE VEHICLE OVER TO A DRIVEWAY. THE VEHICLE RESTARTED ON THE FIRST ATTEMPT, BUT FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (PORSCHE OF ARLINGTON, 3100 JEFFERSON DAVIS HWY, ARLINGTON, VA, 22202) WHERE IT WAS DIAGNOSED THAT THE THROTTLE FAILED AND A SOFTWARE UPDATE …

Owner-reported narrative. 2,600 miles reported. Look up ODI 11032080 at NHTSA ↗

Owner report 11576584 · 2024-03-11 (March 11, 2024)

The contact owns a 2018 Porsche Cayenne S E-Hybrid. The contact stated that while the vehicle was charging, he observed that the protective sheath near the power outlet of the charging cable had possible electrical or fire damage. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the damage was the result of external factors but provided a replacement charging cable. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 54,000.

Owner-reported narrative. 54,000 miles reported. Look up ODI 11576584 at NHTSA ↗

Compare model years

Recalls by model year

All campaigns in the snapshot affecting each model year, including recalls announced years later.

From yearThrough year

Recall campaigns

Shared campaigns appear once in each affected model year.

2015

2017

2018

2020

2015: 1; 2017: 0; 2018: 0; 2020: 1

First model yearSecond model year

Year-by-year records

Porsche CAYENNE S E-HYBRID model-year comparison
Model year	Complaints	Recalls	Change in recalls
2015	1	1	Not available
2017	1	0	Not available
2018	1	0	0
2020	0	1	Not available

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

3 unique complaints in this selection. Analysis snapshot: 2026-10-01.

100.0%Usable mileage3 / 3 records

100.0%Valid incident date3 / 3 records

100.0%Valid filing date3 / 3 records

100.0%Ordered incident and filing dates3 / 3 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2015	2017	2018	2020
Electrical System	00.0% No examples available for this selection.	1100.0% ODI 11032080 · 2,600 mi TL* THE CONTACT OWNS A 2017 PORSCHE CAYENNE S E-HYBRID. WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND LOST POWER. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND A WARNING MESSAGE THAT READ "ENGINE FAILURE, DRIVE ON POSS" APPEARED. THE CONTACT WAS ABLE TO COAST THE VEHICLE OVER TO A DRIVEWAY. THE VEHICLE RESTARTED ON THE FIRST ATTEMPT, BUT FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (PORSCHE OF ARLINGTON, 3100 JEFFERSON DAVIS HWY, ARLINGTON, VA, 22202) WHERE IT WAS DIAGNOSED THAT THE THROTTLE FAILED AND A SOFTWARE UPDATE … Look up ODI 11032080 at NHTSA ↗	1100.0% ODI 11576584 · 54,000 mi The contact owns a 2018 Porsche Cayenne S E-Hybrid. The contact stated that while the vehicle was charging, he observed that the protective sheath near the power outlet of the charging cable had possible electrical or fire damage. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the damage was the result of external factors but provided a replacement charging cable. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 54,000. Look up ODI 11576584 at NHTSA ↗	0Unavailable No examples available for this selection.
Engine	00.0% No examples available for this selection.	1100.0% ODI 11032080 · 2,600 mi TL* THE CONTACT OWNS A 2017 PORSCHE CAYENNE S E-HYBRID. WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND LOST POWER. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND A WARNING MESSAGE THAT READ "ENGINE FAILURE, DRIVE ON POSS" APPEARED. THE CONTACT WAS ABLE TO COAST THE VEHICLE OVER TO A DRIVEWAY. THE VEHICLE RESTARTED ON THE FIRST ATTEMPT, BUT FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (PORSCHE OF ARLINGTON, 3100 JEFFERSON DAVIS HWY, ARLINGTON, VA, 22202) WHERE IT WAS DIAGNOSED THAT THE THROTTLE FAILED AND A SOFTWARE UPDATE … Look up ODI 11032080 at NHTSA ↗	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.
Power Train	00.0% No examples available for this selection.	1100.0% ODI 11032080 · 2,600 mi TL* THE CONTACT OWNS A 2017 PORSCHE CAYENNE S E-HYBRID. WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND LOST POWER. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND A WARNING MESSAGE THAT READ "ENGINE FAILURE, DRIVE ON POSS" APPEARED. THE CONTACT WAS ABLE TO COAST THE VEHICLE OVER TO A DRIVEWAY. THE VEHICLE RESTARTED ON THE FIRST ATTEMPT, BUT FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (PORSCHE OF ARLINGTON, 3100 JEFFERSON DAVIS HWY, ARLINGTON, VA, 22202) WHERE IT WAS DIAGNOSED THAT THE THROTTLE FAILED AND A SOFTWARE UPDATE … Look up ODI 11032080 at NHTSA ↗	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.
Visibility/Wiper	1100.0% ODI 11061979 · 29,000 mi PANORAMIC GLASS ROOF SPONTANEOUSLY EXPLODED. WAS DRIVING ALONG A FAIRLY QUIET FREEWAY (BIG DISTANCE TO CAR IN FRONT AND NO CARS IN NEIGHBOURING LANE). ALL OF A SUDDEN LARGE BANG AND GLASS FELL DOWN ON THE 3 PASSENGERS IN THE BACK. MANY SMALL PIECES AND A FEW LARGE PIECES. PASSENGERS WERE CUT, BLOOD VISIBLE. KEPT FINDING GLASS IN OUR CLOTHES' POCKETS FEW DAYS FOLLOWING. EVEN AFTER REPAIR, FOUND A PIECE OF GLASS BY THE WINDOW THIS MORNING. FORTUNATELY LITTLE GLASS FEEL IN THE FRONT AND I WAS ABLE TO SAFELY PULL OVER A SPEAK TO PORSCHE. THEY TOLD … Look up ODI 11061979 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Electrical System	Too few reports for a range	28,300 mi	2 (sparse)	ODI 11032080 · 2,600 mi TL* THE CONTACT OWNS A 2017 PORSCHE CAYENNE S E-HYBRID. WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND LOST POWER. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND A WARNING MESSAGE THAT READ "ENGINE FAILURE, DRIVE ON POSS" APPEARED. THE CONTACT WAS ABLE TO COAST THE VEHICLE OVER TO A DRIVEWAY. THE VEHICLE RESTARTED ON THE FIRST ATTEMPT, BUT FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (PORSCHE OF ARLINGTON, 3100 JEFFERSON DAVIS HWY, ARLINGTON, VA, 22202) WHERE IT WAS DIAGNOSED THAT THE THROTTLE FAILED AND A SOFTWARE UPDATE … Look up ODI 11032080 at NHTSA ↗ ODI 11576584 · 54,000 mi The contact owns a 2018 Porsche Cayenne S E-Hybrid. The contact stated that while the vehicle was charging, he observed that the protective sheath near the power outlet of the charging cable had possible electrical or fire damage. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the damage was the result of external factors but provided a replacement charging cable. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 54,000. Look up ODI 11576584 at NHTSA ↗
Engine	Too few reports for a range	2,600 mi	1 (sparse)	ODI 11032080 · 2,600 mi TL* THE CONTACT OWNS A 2017 PORSCHE CAYENNE S E-HYBRID. WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND LOST POWER. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND A WARNING MESSAGE THAT READ "ENGINE FAILURE, DRIVE ON POSS" APPEARED. THE CONTACT WAS ABLE TO COAST THE VEHICLE OVER TO A DRIVEWAY. THE VEHICLE RESTARTED ON THE FIRST ATTEMPT, BUT FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (PORSCHE OF ARLINGTON, 3100 JEFFERSON DAVIS HWY, ARLINGTON, VA, 22202) WHERE IT WAS DIAGNOSED THAT THE THROTTLE FAILED AND A SOFTWARE UPDATE … Look up ODI 11032080 at NHTSA ↗
Power Train	Too few reports for a range	2,600 mi	1 (sparse)	ODI 11032080 · 2,600 mi TL* THE CONTACT OWNS A 2017 PORSCHE CAYENNE S E-HYBRID. WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND LOST POWER. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND A WARNING MESSAGE THAT READ "ENGINE FAILURE, DRIVE ON POSS" APPEARED. THE CONTACT WAS ABLE TO COAST THE VEHICLE OVER TO A DRIVEWAY. THE VEHICLE RESTARTED ON THE FIRST ATTEMPT, BUT FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (PORSCHE OF ARLINGTON, 3100 JEFFERSON DAVIS HWY, ARLINGTON, VA, 22202) WHERE IT WAS DIAGNOSED THAT THE THROTTLE FAILED AND A SOFTWARE UPDATE … Look up ODI 11032080 at NHTSA ↗
Visibility/Wiper	Too few reports for a range	29,000 mi	1 (sparse)	ODI 11061979 · 29,000 mi PANORAMIC GLASS ROOF SPONTANEOUSLY EXPLODED. WAS DRIVING ALONG A FAIRLY QUIET FREEWAY (BIG DISTANCE TO CAR IN FRONT AND NO CARS IN NEIGHBOURING LANE). ALL OF A SUDDEN LARGE BANG AND GLASS FELL DOWN ON THE 3 PASSENGERS IN THE BACK. MANY SMALL PIECES AND A FEW LARGE PIECES. PASSENGERS WERE CUT, BLOOD VISIBLE. KEPT FINDING GLASS IN OUR CLOTHES' POCKETS FEW DAYS FOLLOWING. EVEN AFTER REPAIR, FOUND A PIECE OF GLASS BY THE WINDOW THIS MORNING. FORTUNATELY LITTLE GLASS FEEL IN THE FRONT AND I WAS ABLE TO SAFELY PULL OVER A SPEAK TO PORSCHE. THEY TOLD … Look up ODI 11061979 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Campaigns announced	Examples
2024-11	None	No examples available for this selection.
2024-12	None	No examples available for this selection.
2025-01	None	No examples available for this selection.
2025-02	None	No examples available for this selection.
2025-03	None	No examples available for this selection.
2025-04	None	No examples available for this selection.
2025-05	None	No examples available for this selection.
2025-06	None	No examples available for this selection.
2025-07	None	No examples available for this selection.
2025-08	None	No examples available for this selection.
2025-09	None	No examples available for this selection.
2025-10	None	No examples available for this selection.
2025-11	None	No examples available for this selection.
2025-12	None	No examples available for this selection.
2026-01	None	No examples available for this selection.
2026-02	None	No examples available for this selection.
2026-03	None	No examples available for this selection.
2026-04	None	No examples available for this selection.
2026-05	None	No examples available for this selection.
2026-06	None	No examples available for this selection.
2026-07	None	No examples available for this selection.
2026-08	None	No examples available for this selection.
2026-09	None	No examples available for this selection.
2026-10 (partial)	None	No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2018: 0 complaints · 2020: 0 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2018	0	0	0
2020	0	0	0

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2018	1	0	0
2020	0	0	0

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Electrical System	Engine	Power Train	Visibility/Wiper
Electrical System	—	1 ODI 11032080 · 2,600 mi TL* THE CONTACT OWNS A 2017 PORSCHE CAYENNE S E-HYBRID. WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND LOST POWER. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND A WARNING MESSAGE THAT READ "ENGINE FAILURE, DRIVE ON POSS" APPEARED. THE CONTACT WAS ABLE TO COAST THE VEHICLE OVER TO A DRIVEWAY. THE VEHICLE RESTARTED ON THE FIRST ATTEMPT, BUT FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (PORSCHE OF ARLINGTON, 3100 JEFFERSON DAVIS HWY, ARLINGTON, VA, 22202) WHERE IT WAS DIAGNOSED THAT THE THROTTLE FAILED AND A SOFTWARE UPDATE … Look up ODI 11032080 at NHTSA ↗	1 ODI 11032080 · 2,600 mi TL* THE CONTACT OWNS A 2017 PORSCHE CAYENNE S E-HYBRID. WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND LOST POWER. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND A WARNING MESSAGE THAT READ "ENGINE FAILURE, DRIVE ON POSS" APPEARED. THE CONTACT WAS ABLE TO COAST THE VEHICLE OVER TO A DRIVEWAY. THE VEHICLE RESTARTED ON THE FIRST ATTEMPT, BUT FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (PORSCHE OF ARLINGTON, 3100 JEFFERSON DAVIS HWY, ARLINGTON, VA, 22202) WHERE IT WAS DIAGNOSED THAT THE THROTTLE FAILED AND A SOFTWARE UPDATE … Look up ODI 11032080 at NHTSA ↗	0
Engine	1 ODI 11032080 · 2,600 mi TL* THE CONTACT OWNS A 2017 PORSCHE CAYENNE S E-HYBRID. WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND LOST POWER. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND A WARNING MESSAGE THAT READ "ENGINE FAILURE, DRIVE ON POSS" APPEARED. THE CONTACT WAS ABLE TO COAST THE VEHICLE OVER TO A DRIVEWAY. THE VEHICLE RESTARTED ON THE FIRST ATTEMPT, BUT FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (PORSCHE OF ARLINGTON, 3100 JEFFERSON DAVIS HWY, ARLINGTON, VA, 22202) WHERE IT WAS DIAGNOSED THAT THE THROTTLE FAILED AND A SOFTWARE UPDATE … Look up ODI 11032080 at NHTSA ↗	—	1 ODI 11032080 · 2,600 mi TL* THE CONTACT OWNS A 2017 PORSCHE CAYENNE S E-HYBRID. WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND LOST POWER. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND A WARNING MESSAGE THAT READ "ENGINE FAILURE, DRIVE ON POSS" APPEARED. THE CONTACT WAS ABLE TO COAST THE VEHICLE OVER TO A DRIVEWAY. THE VEHICLE RESTARTED ON THE FIRST ATTEMPT, BUT FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (PORSCHE OF ARLINGTON, 3100 JEFFERSON DAVIS HWY, ARLINGTON, VA, 22202) WHERE IT WAS DIAGNOSED THAT THE THROTTLE FAILED AND A SOFTWARE UPDATE … Look up ODI 11032080 at NHTSA ↗	0
Power Train	1 ODI 11032080 · 2,600 mi TL* THE CONTACT OWNS A 2017 PORSCHE CAYENNE S E-HYBRID. WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND LOST POWER. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND A WARNING MESSAGE THAT READ "ENGINE FAILURE, DRIVE ON POSS" APPEARED. THE CONTACT WAS ABLE TO COAST THE VEHICLE OVER TO A DRIVEWAY. THE VEHICLE RESTARTED ON THE FIRST ATTEMPT, BUT FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (PORSCHE OF ARLINGTON, 3100 JEFFERSON DAVIS HWY, ARLINGTON, VA, 22202) WHERE IT WAS DIAGNOSED THAT THE THROTTLE FAILED AND A SOFTWARE UPDATE … Look up ODI 11032080 at NHTSA ↗	1 ODI 11032080 · 2,600 mi TL* THE CONTACT OWNS A 2017 PORSCHE CAYENNE S E-HYBRID. WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND LOST POWER. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND A WARNING MESSAGE THAT READ "ENGINE FAILURE, DRIVE ON POSS" APPEARED. THE CONTACT WAS ABLE TO COAST THE VEHICLE OVER TO A DRIVEWAY. THE VEHICLE RESTARTED ON THE FIRST ATTEMPT, BUT FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (PORSCHE OF ARLINGTON, 3100 JEFFERSON DAVIS HWY, ARLINGTON, VA, 22202) WHERE IT WAS DIAGNOSED THAT THE THROTTLE FAILED AND A SOFTWARE UPDATE … Look up ODI 11032080 at NHTSA ↗	—	0
Visibility/Wiper	0	0	0	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

2 patterns with matching reports.

Warning lights and dashboard alerts

2 mentions · 66.7% of complaints

Median mileage: 28,300 mi (2 usable records).

ODI 11032080 · 2,600 mi

Look up ODI 11032080 at NHTSA ↗

ODI 11576584 · 54,000 mi

Look up ODI 11576584 at NHTSA ↗

Matching rule

\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

1 mentions · 33.3% of complaints

Median mileage: 2,600 mi (1 usable records).

ODI 11032080 · 2,600 mi

Look up ODI 11032080 at NHTSA ↗

Matching rule

\b(stall\w*|loss of power|lost power|engine shut\w* off)\b