| Power Train | 250.0%ODI 10639565 · 1,300 miWHEN I PULLED OUT FROM A STOP INTO THE INTERSECTION I REALIZED THE CARS WERE CLOSER THAT I FIRST THOUGHT, AND WHEN I INSTINCTIVELY PUSHED THE ACCELERATOR TO THE FLOOR TO GET OUT OF THE WAY, NOTHING HAPPENED FOR WHAT SEEMS LIKE ETERNITY BUT MAYBE JUST A PORTION OF A SECOND BEFORE THE ENGINE RESPONDS. THIS DELAY COULD BE A LIFE THREATENING SITUATION, SINCE THE VEHICLE DOES NOT RESPOND AS YOU WOULD EXPECT IT TO, AND COULD THEREFORE ALLOW YOU TO BE IN THE PATH OF ONCOMING TRAFFIC WITHOUT THE ABILITY TO GET THE VEHICLE TO MOVE AS YOU WOULD EXPEC… Look up ODI 10639565 at NHTSA ↗ | 218.2%ODI 10893969 · 400 miTL* THE CONTACT OWNS A 2014 RAM 5500. WHILE THE VEHICLE WAS PARKED, IT ROLLED AWAY IN REVERSE. IN ADDITION, THE GEAR SELECTION DISPLAY BACK LIGHT CHANGED FROM WHITE TO YELLOW. WHEN THIS OCCURRED, THE VEHCILE FAILED TO START. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CONTACT WAS UNSURE ABOUT WHAT PART WAS REPAIRED. THE FAILURE PERSISTED, INCLUDING A NEW FAILURE. THE CONTACT WAS ABLE TO CHANGE THE GEAR SHIFTER WITHOUT THE BRAKE PEDAL BEING DEPRESSED WHILE IN PARK. THE MANUFACTURER WAS NOTIFIED OF THE … Look up ODI 10893969 at NHTSA ↗ | 215.4%ODI 11286892 · 148,870 miTRUCK WAS ON HIGHWAY GOING 70 MPH. DRIVER SAID IT STARTED SHAKING VERY HARD AND THEN HEARD A VERY LOUD BANG. WAS ABLE TO KEEP IT UNDER CONTROL AND BRING IT TO A STOP. THERE WERE PARTS OF THE TRANSFER CASE ALL OVER THE ROAD. DRIVE SHAFT WAS BENT AT A 45 DEGREE ANGLE. WIRING WAS WRAPPED AROUND YOKE, UNDERNEATH OF CAB IS DAMAGED, BRAKE SYSTEM DAMAGED, DEF SYSTEM DAMAGED, ALONG WITH OTHER PROBLEMS THAT CANT BE SEEN. Look up ODI 11286892 at NHTSA ↗ | 529.4%ODI 11142105 · 77,122 miTL* THE CONTACT OWNS A 2016 RAM 5500. ON SEVERAL OCCASIONS, WHILE THE VEHICLE WAS PARKED, IT ROLLED AWAY. THE CONTACT STATED THAT THE VEHICLE HAD TO BE PARKED WITH THE PARKING BRAKE ENGAGED TO PREVENT IT FROM MOVING. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO MAGUIRE DODGE RAM (LOCATED AT 959 HIAWATHA BLVD W, SYRACUSE, NY 13204, [phone removed]) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN). THE MANUFACTURE… Look up ODI 11142105 at NHTSA ↗ | 628.6%ODI 11104270 · 62,500 miWHILE DRIVING THE VEHICLE ON THE HIGHWAY THE TRANSFER CASE EXPLODED, CHRYSLER DETERMINED THAT THE REPAIRS WOULD NOT BE COVERED UNDER WARRANTY. HOWEVER, WE PROVIDED PROOF OF SERVICE OVER THE TIME PERIOD THAT THE VEHICLE WAS IN SERVICE WHICH WAS ONLY 6 MONTHS. THEY EXPLAINED OUR PARTS WERE NOT PROPERLY GREASED AND MAINTAINED. WE DO KNOW A BUSINESS ASSOCIATE THAT HAD THE EXACT SAME THING HAPPEN TO HIS VEHICLE. I DID RESEARCH AND IN THE PAST THIS HAS BEEN A SIMILAR PROBLEM AND RECALLS FOR THE SAME EXACT ISSUE...PLEASE HELP!! Look up ODI 11104270 at NHTSA ↗ | 37.9%ODI 11252128 · 7,000 miMY TRUCK FROM NEW GAD TURBO EXHAUST MANIFOLDS KEPT WARPING BREAKING BOLTS IN THE HEAD EVERYTIME MY RADIO QUITS AND REBOOTS AND GLITCHES AFTER TRUCK UPDATES RUNS POORLY WITH EXCESSIVE EGT AND DEALERS TEFUSED TO DO ANYTHING FOR ME KEPT TELLIN ME THEY DIDNT HAVE PROPER TECH OR TOOLS OR WAS TOLD ALL WAS NORNAL AND MY FRINT 19.5 WHEEL CRACKED IN THE MIDDLE WITH NO IMPACT OR TIRE DAMMAGE RADIO WUITS AND FREEZES REBOOTS SEVERAL TIMEX A DAY Look up ODI 11252128 at NHTSA ↗ | 18.3%ODI 11499977The transfer case shifted itself into neutral while driving on the highway. It wouldn't go into any other gears and it lost all functionality. I wasn't under load and had been maintaining a set 65 mph. There was no warning the RPMs just redlined. I set the vehicle into what registered as park and when I got out it continued to roll towards me. I had 3 small children in the vehicle at the time and had we not made it off the highway in time I hate to think what could have happened. I am a mechanic by trade and it is the only reason we were able … Look up ODI 11499977 at NHTSA ↗ | 112.5%ODI 11623456While driving on the freeway at 75 mph transfer case went into neutral. No power to wheels. I managed to coast off the freeway and then towed to dealership. Dodge 5500 trucks are used for heavy hauling such as fire trucks, ambulances and in the west ranchers. If a rancher is going down a steep grade with a heavy load (cattle/horses) they would not be able to STOP due to weight. Transfer case has defective parts internally. Dealer said that there is a defect in the transfer cases and is common on Dodge Ram 4500/5500. Look up ODI 11623456 at NHTSA ↗ | 00.0%No examples available for this selection. | 2180.8%ODI 11487689 · 50,000 miThe contact owns a 2022 Ram 5500. The contact stated while driving approximately 65 MPH, the vehicle failed to shift properly into the correct gear. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the air filter to be replaced. The vehicle was repaired. The contact stated while driving approximately 65 MPH, the vehicle stalled. The contact stated no warning light was illuminated. The vehicle was not drivable. The contact towed the vehicle to Efird Chrysle… Look up ODI 11487689 at NHTSA ↗ | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. |
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| Service Brakes | 00.0%No examples available for this selection. | 19.1%ODI 11390618 · 210,000 miTL* THE CONTACT OWNS A 2014 RAM 5500. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE BRAKING SYSTEM AND POWER STEERING SUDDENLY MALFUNCTIONED. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ALTERNATOR AND THE TRANSMISSION FLY WHEEL WERE FAULTY. THE ALTERNATOR AND FLY WHEEL WERE REPLACED HOWEVER, THE FAILURE EVENTUALLY RECURRED. NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 210,000. Look up ODI 11390618 at NHTSA ↗ | 17.7%ODI 11286892 · 148,870 miTRUCK WAS ON HIGHWAY GOING 70 MPH. DRIVER SAID IT STARTED SHAKING VERY HARD AND THEN HEARD A VERY LOUD BANG. WAS ABLE TO KEEP IT UNDER CONTROL AND BRING IT TO A STOP. THERE WERE PARTS OF THE TRANSFER CASE ALL OVER THE ROAD. DRIVE SHAFT WAS BENT AT A 45 DEGREE ANGLE. WIRING WAS WRAPPED AROUND YOKE, UNDERNEATH OF CAB IS DAMAGED, BRAKE SYSTEM DAMAGED, DEF SYSTEM DAMAGED, ALONG WITH OTHER PROBLEMS THAT CANT BE SEEN. Look up ODI 11286892 at NHTSA ↗ | 15.9%ODI 11403861 · 91,000 miTHE HIGH PRESSURE BOOSTER HOSE INTERIOR LINER CAME APART AND JAMMED INTO THE BRAKE BOOSTER PRESSURE PORT. THIS CAUSED LOSS OF POWER STEERING AND LOSS OF POWER BRAKES. THIS IS AN AMBULANCE, WE HAVE MULTIPLE OF THIS SAME YEAR AND MODEL. IT WAS IN MOTION ON A CITY STREET AND RESULTED IN A NEAR MISS. THROUGH AN INTERNET SEARCH AND CALLING THE DODGE DEALERSHIP AND SPEAKING TO THE MECHANIC, THIS IS A COMMON ISSUE ACROSS MULTIPLE MODEL YEARS. HTTPS://WWW.DIESELTRUCKRESOURCE.COM/FORUMS/4TH-GEN-RAM-NON-DRIVETRAIN-2010-UP-202/STEERING-LOCKS-UP-BRAKE-A… Look up ODI 11403861 at NHTSA ↗ | 314.3%ODI 11453621ABS and traction control light comes on intermittently when driving. Cruise control does not work and chime and warning lights come on as lights come on. Look up ODI 11453621 at NHTSA ↗ | 1231.6%ODI 11446785At 95;000 miles abs and traction control lights going on and off on and off, now lights stays on brakes lock up when stopping quickly. Speed control no longer works due to this problem. After a google search I found lots of the same problems with other years and model’s having the Cummins 6.7 diesel motors.The ABS module fails, but you can’t replace the module, you have to replace the whole abs unit which is very costly Look up ODI 11446785 at NHTSA ↗ | 18.3%ODI 11372368 · 110,000 miTL* THE CONTACT OWNS A 2019 RAM 5500. THE CONTACT STATED THAT WHEN THE BRAKES WERE APPLIED WHILE DRIVING ON WET SURFACES, THE BRAKES LOCKED UP CAUSING THE VEHICLE TO SLIDE FROM SIDE TO SIDE. THE CONTACT STATED THAT THE FAILURE RECURRED WHILE DRIVING ON DRY PAVEMENT HOWEVER, THE VEHICLE WAS MORE CONTROLLABLE WHILE DRIVING ON DRY PAVEMENT. AN UNKNOWN DEALER WAS CONTACTED HOWEVER, AN APPOINTMENT TO DIAGNOSE OR REPAIR THE VEHICLE WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILU… Look up ODI 11372368 at NHTSA ↗ | 112.5%ODI 11698718I was traveling down the hwy and and car went thru the stop sign. I could not stop in time and I t boned it. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Look up ODI 11698718 at NHTSA ↗ | 125.0%ODI 11513738The wheel studs broke going down the Interstate causing the wheels to come off into oncoming traffic. This caused damage to the wheel studs, lug nuts, brake calipers,brakes, rotors, rims and tires. Look up ODI 11513738 at NHTSA ↗ | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 150.0%ODI 11720296While operating my commercial truck , the trailer brake did not work and nearly caused a catastrophic accident. Upon inspection, trailer brake module has failed, power steering fluid leaking, Hydroboost leaking, I towed it to the dealership and they told me the truck is not safe to drive and the brake parts are back ordered and it may take more than 2 months or more for it to become available. They are unsure of when it would be resolved and that the truck is unsafe to drive. I opened a case with RAM and asked for a buyback review. CASE# 95785… Look up ODI 11720296 at NHTSA ↗ | 0UnavailableNo examples available for this selection. |
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| Service Brakes, Hydraulic | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 314.3%ODI 11720686The contact owns a 2017 Ram 5500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulics); however, the part to do the recall repair was not yet available. Several local dealers were made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Look up ODI 11720686 at NHTSA ↗ | 1231.6%ODI 11590318 · 11,870 miThe contact owns a 2018 Ram 5500. The contact stated that on several occasions while driving 60 MPH with the cruise control activated, the ABS warning light and the Traction Control Service message was displayed with an audible pinging sound intermittently. Additionally, after the message and audible ping, the cruise control message was displayed. The vehicle was taken to a dealer where it was diagnosed that the ABS/HCU module needed to be replaced. The vehicle was repaired but the failure reoccurred. The manufacturer was notified of the failur… Look up ODI 11590318 at NHTSA ↗ | 18.3%ODI 11537361The contact owns a 2019 Ram 5500. The contact received notification of NHTSA Campaign Numbers: 22V759000 (Service Brakes, Hydraulic) and 21V880000 (Fuel System, Diesel) however, parts to do the recall repairs were unavailable. The dealer was made aware of the issue and the contact was informed there was a limited quantity of available parts. The contact was placed on a waiting list. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact … Look up ODI 11537361 at NHTSA ↗ | 225.0%ODI 11543008 · 150,000 miThe contact owns a 2020 Ram 5500. The contact received notification of NHTSA Campaign Number: 22V759000 (Service Brakes, Hydraulics). The contact stated that while driving at an undisclosed speed and towing a trailer, while attempting to stop the vehicle, the contact noticed that the vehicle failed to stop within a reasonable amount of time. The contact stated that the vehicle had lost proper braking functionality. Several unknown warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle wa… Look up ODI 11543008 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. |
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| Wheels | 125.0%ODI 10621767 · 25,000 miTL* THE CONTACT OWNS A 2013 DODGE RAM 5500. THE CONTACT STATED THAT THE FRONT END OF THE VEHICLE WAS WEARING OUT THE TIRES. THE CONTACT STATED THAT HE REPLACED BOTH FRONT TIRES ON TWO OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE FRONT END WAS OUT OF ALIGNMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. Look up ODI 10621767 at NHTSA ↗ | 19.1%ODI 11564991Took the truck to the ram dealership to get the recall for the rear wheel studs replaced they did the job a few days later the wheel almost came off on the freeway. The mechanic didn’t tighten the lug nuts we caught it just in time before something bad happened. That was 12/11/2023. We took it back to the dealership and they supposedly fixed it.exactly a month later and only 1500 miles on the freeway the wheels came off on the same side the studs were replaced. Tires flew off at 65mph and it hit 2 semi trucks luckily no small cars. Or it would … Look up ODI 11564991 at NHTSA ↗ | 215.4%ODI 10838538 · 34,000 miFRONT TIRES UNEVEN WEAR, TIRE CUPPING. VIBRATION AND NOISY! Look up ODI 10838538 at NHTSA ↗ | 529.4%ODI 11101984 · 46,610 miTL* THE CONTACT OWNS A 2016 RAM 5500. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE WHEEL BEARING FRACTURED AND DETACHED FROM THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO TEXAN DODGE CHRYSLER JEEP RAM (18555 EASTEX FWY, HUMBLE, TX) WHERE THE FAILURE WAS CONFIRMED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 46,610. Look up ODI 11101984 at NHTSA ↗ | 29.5%ODI 11486725The contact owns a 2017 Ram 5500. The contact received notification of NHTSA Campaign Number: 21V398000 (Wheels) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect. Look up ODI 11486725 at NHTSA ↗ | 410.5%ODI 11252128 · 7,000 miMY TRUCK FROM NEW GAD TURBO EXHAUST MANIFOLDS KEPT WARPING BREAKING BOLTS IN THE HEAD EVERYTIME MY RADIO QUITS AND REBOOTS AND GLITCHES AFTER TRUCK UPDATES RUNS POORLY WITH EXCESSIVE EGT AND DEALERS TEFUSED TO DO ANYTHING FOR ME KEPT TELLIN ME THEY DIDNT HAVE PROPER TECH OR TOOLS OR WAS TOLD ALL WAS NORNAL AND MY FRINT 19.5 WHEEL CRACKED IN THE MIDDLE WITH NO IMPACT OR TIRE DAMMAGE RADIO WUITS AND FREEZES REBOOTS SEVERAL TIMEX A DAY Look up ODI 11252128 at NHTSA ↗ | 00.0%No examples available for this selection. | 112.5%ODI 11630410 · 223,926 miThe contact owns a 2020 Ram 5500. The contact stated that while driving at 20-25 MPH, the dual wheel tires detached from the vehicle and struck another vehicle. On another occasion while driving 60 MPH, the tires detached. There was no warning lights illuminated. The vehicle was taken to the local dealer to be repaired under NHTSA Campaign Number: 21V398000 (Wheels). The vehicle was repaired, but the failure recurred. The vehicle was taken back to the local dealer, where it was diagnosed that the wheel studs needed to be replaced. The vehicle w… Look up ODI 11630410 at NHTSA ↗ | 125.0%ODI 11513738The wheel studs broke going down the Interstate causing the wheels to come off into oncoming traffic. This caused damage to the wheel studs, lug nuts, brake calipers,brakes, rotors, rims and tires. Look up ODI 11513738 at NHTSA ↗ | 13.8%ODI 11576587This is a 2022 Dodge Ram 5500. The wheel studs broke off while driving on the interstate, and the dually tires came off. This is a major safety issue and the driver had a narrow escape. This same issue persisted through the 2012-2021 model years and RAM had a recall (Y26) for those years. I do not believe the issue has been fixed for the 2022 model year. When I asked RAM for reimbursement for the replacement studs and labor, they turned it down saying my model year was not on the list I am looking to escalate this matter before someone else get… Look up ODI 11576587 at NHTSA ↗ | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. |
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| Electrical System | 00.0%No examples available for this selection. | 327.3%ODI 10893969 · 400 miTL* THE CONTACT OWNS A 2014 RAM 5500. WHILE THE VEHICLE WAS PARKED, IT ROLLED AWAY IN REVERSE. IN ADDITION, THE GEAR SELECTION DISPLAY BACK LIGHT CHANGED FROM WHITE TO YELLOW. WHEN THIS OCCURRED, THE VEHCILE FAILED TO START. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CONTACT WAS UNSURE ABOUT WHAT PART WAS REPAIRED. THE FAILURE PERSISTED, INCLUDING A NEW FAILURE. THE CONTACT WAS ABLE TO CHANGE THE GEAR SHIFTER WITHOUT THE BRAKE PEDAL BEING DEPRESSED WHILE IN PARK. THE MANUFACTURER WAS NOTIFIED OF THE … Look up ODI 10893969 at NHTSA ↗ | 430.8%ODI 10950205 · 87,000 miBATTERY SAVER MODE MSG APPEARED ON DASH. TRUCK HAD 87,000 MILES AND 2400 HOURS. USED AS A ROADSIDE SERVICE WRECKER. TESTED BATTERIES. 1 TESTED BAD. REPLACED BOTH BATTERIES. MESSAGE COMES BACK AT STARTUP ON COLD MORNINGS. MSG STAYS ON UNTIL TRUCK IS WARMED LATER IN THE DAY. Look up ODI 10950205 at NHTSA ↗ | 211.8%ODI 11266093 · 118,000 miALL FUNTIONS OF STEERING COLUMN FAILED. FOUND UNPOWERED WIRE TO 6STEERING COLUMN MODULE. TRACED WIRE TO FUSEBOX AND FOUND SEVERAL CORRODED WIRES ALONG WITH RUBBER COATING FALLING OFF. REPLACED BAD WIRE ENDS AND AM NOW LOOKING FOR A PERMINENT FIX. Look up ODI 11266093 at NHTSA ↗ | 14.8%ODI 11606760 · 85,000 miThe contact owns a 2017 Ram 5500. The contact stated that on several occasions while turned on the vehicle shut off and would not restart. The contact stated that the fuel fuse was replaced at the residence by an independent mechanic but the failure reoccurred. The vehicle was taken to a dealer where it was diagnosed that the TIPM needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 85,000. Look up ODI 11606760 at NHTSA ↗ | 25.3%ODI 11490056RADIO UCONNECT 8.4 SCREEN DELAMINATING CAUSING RADIO TO GHOST TOUCH THE SCREEN AND MAKE SOS CALLS BY ITSELF. TURNS RADIO ON AND OFF AND FUNCTIONS ALL ON ITS OWN VERY DISTRACTING. ALSO HAPPENED ON MY OTHER 2018 RAM 3500 Look up ODI 11490056 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 250.0%ODI 11710690 · 189,040 miThe contact owned a 2021 Ram 5500. The contact stated that the vehicle is a flatbed tow truck, and while one of his drivers was driving at 48 MPH, the tow truck driver noticed that white/gray smoke was emitting from under the hood. It was unknown if the smoke entered the vehicle. The tow truck was towing a vehicle on a flatbed. The contact stated that the driver noticed multiple lights were illuminated, and the RPM was at zero. The driver stated that an abnormal knocking sound could be heard coming from under the front of the tow truck. The dri… Look up ODI 11710690 at NHTSA ↗ | 13.8%ODI 11518432Received notice 8 months ago that the electrical relay that is used for grid heater when starting the vehicle may catch fire causing the entire vehicle to burn to the ground. I contacted RAM immediately and they stated there is no fix available. 8 months later I contacted RAM again and they stated that a fix was in the works but not available to me. I later contacted a dealer to buy a new truck and found they had a stop sell on RAM trucks and the fix was made available to them so the trucks can be sold. RAM should be taking care of truck… Look up ODI 11518432 at NHTSA ↗ | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. |
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| Engine | 125.0%ODI 10639565 · 1,300 miWHEN I PULLED OUT FROM A STOP INTO THE INTERSECTION I REALIZED THE CARS WERE CLOSER THAT I FIRST THOUGHT, AND WHEN I INSTINCTIVELY PUSHED THE ACCELERATOR TO THE FLOOR TO GET OUT OF THE WAY, NOTHING HAPPENED FOR WHAT SEEMS LIKE ETERNITY BUT MAYBE JUST A PORTION OF A SECOND BEFORE THE ENGINE RESPONDS. THIS DELAY COULD BE A LIFE THREATENING SITUATION, SINCE THE VEHICLE DOES NOT RESPOND AS YOU WOULD EXPECT IT TO, AND COULD THEREFORE ALLOW YOU TO BE IN THE PATH OF ONCOMING TRAFFIC WITHOUT THE ABILITY TO GET THE VEHICLE TO MOVE AS YOU WOULD EXPEC… Look up ODI 10639565 at NHTSA ↗ | 327.3%ODI 10994198 · 110,000 miTL* THE CONTACT OWNS A 2014 RAM 5500. WHILE DRIVING 70 MPH, THE VEHICLE DECELERATED ON ITS OWN DUE TO THE DIESEL REGENERATION FILTER AND A WARNING MESSAGE APPEARED, WHICH WARNED OF GOING INTO LIMP MODE. THE VEHICLE WAS TAKEN TO THE DEALER (SOLOMON CHRYSLER JEEP DODGE LOCATED AT 409 NATIONAL PIKE W, BROWNSVILLE, PA 15417, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE DIESEL PARTICLE FILTER WAS ENGAGED. THE VEHICLE WAS REPAIRED, BUT THE REPAIRS WERE UNKNOWN. THE CONTACT STATED THAT THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE … Look up ODI 10994198 at NHTSA ↗ | 538.5%ODI 11045917 · 50,000 miTL* THE CONTACT OWNS A 2015 RAM 5500. UPON INSPECTION, THE CONTACT NOTICED COOLANT LEAKING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO FIELDS CHRYSLER JEEP DODGE-SANFORD (750 TOWNE CENTER BLVD, SANFORD, FL), BUT A LEAK COULD NOT BE FOUND. AFTERWARDS, THE LOW COOLANT INDICATOR ILLUMINATED. THE CONTACT CHECKED THE ENGINE COMPARTMENT AND NOTICED THAT COOLANT SPEWED OUT ONTO THE UNDERCARRIAGE AND ELECTRICAL WIRING. THE LOCAL DEALER (BREWBAKER DODGE CHRYSLER JEEP RAM OF PRATTVILLE, 2209 COBBS FORD RD, PRATTVILLE, AL) DIAGNOSED THAT THE WATER PUMP WAS… Look up ODI 11045917 at NHTSA ↗ | 15.9%ODI 11744191 · 23,000 miThe contact owns a 2016 Ram 5500. The contact stated that while driving 35 MPH on several occasions, the vehicle lost power and unintendedly decelerated. The check engine warning light was illuminated. The vehicle was taken to the residence and there was smoke coming from the engine and there was oil underneath the engine compartment. The contact stated that an independent mechanic arrived at the residence and retrieved a fault code referencing an exhaust system failure and a fire risk. The vehicle was not repaired. The vehicle was then towed t… Look up ODI 11744191 at NHTSA ↗ | 29.5%ODI 11256464TL* THE CONTACT OWNS A 2017 RAM 5500. WHILE THE CONTACT'S HUSBAND WAS DRIVING 50-55 MPH, SMOKE EMERGED FROM UNDER THE HOOD AND THE ENGINE CAUGHT FIRE. THE DRIVER EXTINGUISHED THE FIRE. THE SERVICE ENGINE AND OIL WARNING INDICATORS WERE ILLUMINATED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT LOT AND THEN TOWED TO MAC HAIK CHRYSLER DODGE JEEP RAM FLOWOOD (4000 LAKELAND DR, FLOWOOD, MS 39232, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRE… Look up ODI 11256464 at NHTSA ↗ | 12.6%ODI 11252128 · 7,000 miMY TRUCK FROM NEW GAD TURBO EXHAUST MANIFOLDS KEPT WARPING BREAKING BOLTS IN THE HEAD EVERYTIME MY RADIO QUITS AND REBOOTS AND GLITCHES AFTER TRUCK UPDATES RUNS POORLY WITH EXCESSIVE EGT AND DEALERS TEFUSED TO DO ANYTHING FOR ME KEPT TELLIN ME THEY DIDNT HAVE PROPER TECH OR TOOLS OR WAS TOLD ALL WAS NORNAL AND MY FRINT 19.5 WHEEL CRACKED IN THE MIDDLE WITH NO IMPACT OR TIRE DAMMAGE RADIO WUITS AND FREEZES REBOOTS SEVERAL TIMEX A DAY Look up ODI 11252128 at NHTSA ↗ | 18.3%ODI 11507881I would like to report a major safety concern with the push button start system and programming on the 2019 and up 5500 cab and chassis with the 6.7 Cummins. On November 29th we had a 2019 Ram 5500 that went in the ditch and ended up on its side because of soft ground. It was laid fully on the passenger side. It was still running. Operator tried to turn off engine and it would not. After he climbed out drivers side window he tried to clamp off fuel line. Truck continued to idle until it stuck a few of the main bearings to the crank shaft . tru… Look up ODI 11507881 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. |
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| Steering | 00.0%No examples available for this selection. | 327.3%ODI 10717301TL* THE CONTACT OWNS A 2014 DODGE RAM 5500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V527000 (STEERING) AND 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO COMPLETE THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/10/15*LJ UPDATED 10/14/2017*CN Look up ODI 10717301 at NHTSA ↗ | 17.7%ODI 11122757 · 48,500 miSTEERING DRAG LINK BROKEN OFF ON PASSENGER (LONG ARM) SIDE OF ADJUSTMENT SLEEVE. NO IMPACT DAMAGE. PART APPEARS TO HAVE BEEN IMPROPERLY MANUFACTURED. ONLY APPROX 1/3 TO 1/2 OF THE ROD WAS FUSED TOGETHER (SEE PICTURE). VEHICLE WAS BACKING UP AND TURNING IN A PARKING LOT, SLIGHTLY DOWNHILL WITH SERVICE BRAKES LIGHTLY APPLIED. VEHICLE IS HEAVILY LOADED (ELECTRICAL BUCKET TRUCK) Look up ODI 11122757 at NHTSA ↗ | 317.6%ODI 10808615 · 91 miTRUCK STARTS SWAYING FROM SIDE TO SIDE AT HIGHWAY SPEEDS (62-72MPH) STEERING IS NON-RESPONSIVE WHEN TRYING TO CORRECT THE SWAY AND THEN STEERING WILL CATCH IMMEDIATELY AND THE SWAYING GETS WORSE. HAVE TO SLOW TO 40 MPH TO REGAIN CNTROL OF THE VEHICLE. VERY DANGEROUS WHEN OTHERS AROUND YOU ARE DRIVING 65-76 MPH. HAPPENS WHEN VEHICLE IS IN MOTION ON THE HIGHWAY BETWEEN 60-75 MPH. THIS VEHICLE HAD 2 MILES ON IT WHEN PURCHASED. ALL TIRES HAD THE RECOMMENDED AIR PRESSURE IN THEM. PROBLEM IS INTERMITTANT. THIS HAS HAPPENED MULTIPLE TIMES. Look up ODI 10808615 at NHTSA ↗ | 29.5%ODI 11268481 · 37,000 miTL* THE CONTACT OWNS A 2017 RAM 5500. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SHIFTED OUT OF GEAR AND WENT INTO NEUTRAL. WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO SOUTHFORK CHRYSLER DODGE JEEP RAM [phone removed], LOCATED AT 17725 S FREEWAY, MANVEL, TX 77578) WHERE IT WAS DIAGNOSED THAT THE SHIFTER CABLE NEEDED TO BE REPLACED. THE CONTACT ALSO STATED THAT THE FUSE IN THE FUEL PUMP OVERHEATED WITHOUT WARNING. THE FAILURE CAUSED THE FUEL PUMP TO SEIZE AND THE VEHICLE TO SHUT OFF. THE VEHICLE WAS TAKEN T… Look up ODI 11268481 at NHTSA ↗ | 25.3%ODI 11433823The steering shaft completely failed while driving. Thankfully the driver was leaving a customer and pulling out of a drive which he was able to drive into a ditch to keep from being hit or hitting others. The problem was fixed by Pliler International in Longview, TX. It has not been inspected by anyone other than mechanic shop. No warnings at the time of incident. Look up ODI 11433823 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 311.5%ODI 11507787Driving down freeway lost all momentum had to coast to the shoulder almost causing several accidents and getting hit by a semi in the process. The truck had no gears whatsoever and gave me on warning something was as it risk for failing. Was told the entire transmission had failed. This was the second transmission ram had put in. The problem is becoming wide spread across the internet as multiple owners are now reporting with no known fix currently. Please note that the file below is the first repair which did nothing but almost cause another a… Look up ODI 11507787 at NHTSA ↗ | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. |
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| Suspension | 125.0%ODI 10819582 · 20,000 miPULLSTAR PUMP HOIST & UTILITY BODY > TOTAL WEIGHT 17,000LBS BOTH REARMOST SHACKLE BOLTS FOUND OVER ONE HALF THE WAY OUT OF PLACE WITH THREADED ENDS WITH NUT MISSING. NEAR DISASTER. Look up ODI 10819582 at NHTSA ↗ | 218.2%ODI 11439098 · 178,000 miThe contact's company owned a 2014 Ram 5500. The contact stated while driving at 60-65 MPH, he heard an abnormal loud sound coming from the rear of the vehicle. The contact stated the rear wheels detached and flew off, causing the contact to lose control of the vehicle. The stated the vehicle drove off the road, hit a ditch, rolled over three times, and landed on the passenger side. The air bags failed to deploy. There were no warning lights illuminated. The contact sustained bruised ribs, back, and shoulder. The contact was transported to the… Look up ODI 11439098 at NHTSA ↗ | 17.7%ODI 10838538 · 34,000 miFRONT TIRES UNEVEN WEAR, TIRE CUPPING. VIBRATION AND NOISY! Look up ODI 10838538 at NHTSA ↗ | 211.8%ODI 10808615 · 91 miTRUCK STARTS SWAYING FROM SIDE TO SIDE AT HIGHWAY SPEEDS (62-72MPH) STEERING IS NON-RESPONSIVE WHEN TRYING TO CORRECT THE SWAY AND THEN STEERING WILL CATCH IMMEDIATELY AND THE SWAYING GETS WORSE. HAVE TO SLOW TO 40 MPH TO REGAIN CNTROL OF THE VEHICLE. VERY DANGEROUS WHEN OTHERS AROUND YOU ARE DRIVING 65-76 MPH. HAPPENS WHEN VEHICLE IS IN MOTION ON THE HIGHWAY BETWEEN 60-75 MPH. THIS VEHICLE HAD 2 MILES ON IT WHEN PURCHASED. ALL TIRES HAD THE RECOMMENDED AIR PRESSURE IN THEM. PROBLEM IS INTERMITTANT. THIS HAS HAPPENED MULTIPLE TIMES. Look up ODI 10808615 at NHTSA ↗ | 14.8%ODI 11316387 · 8,000 miTL* THE CONTACT OWNS 2017 RAM 5500 EQUIPPED WITH CONTINENTAL TIRES, TIRE LINE: HDR, TIRE SIZE: 225/70R/19.5, DOT NUMBER WAS A39YLA4V0217. THE CONTACT STATED BOTH FRONT TIRES WERE ROTATED AND REPLACED 6 TIMES WITHIN 48,000 MILES. THE CONTACT STATED THE OUTSIDE EDGE OF THE TIRE WERE WORN-OUT. THE CONTACT STATED FRONT SUSPENSION REPAIRS WERE NEEDED BUT HAD NOT BEEN PERFORMED. THE VEHICLE WAS TAKEN TO LANDERS MCLARTY DODGE CHRYSLER JEEP RAM LOCATED AT (6533 UNIVERSITY DR NW, HUNTSVILLE, AL 35806) AND WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICL… Look up ODI 11316387 at NHTSA ↗ | 25.3%ODI 11209597 · 88,000 miTHE FRAME HAS CRACKED! THIS ISN'T THE FIRST I'VE HEARD ABOUT THESE FRAMES CRACKING EITHER. THERE'S A LOT OF COMPLAINTS ONLINE ABOUT THE DODGE 5500 CRACKED FRAMES Look up ODI 11209597 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 125.0%ODI 11513738The wheel studs broke going down the Interstate causing the wheels to come off into oncoming traffic. This caused damage to the wheel studs, lug nuts, brake calipers,brakes, rotors, rims and tires. Look up ODI 11513738 at NHTSA ↗ | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. |
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