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Search published manufacturer communications and service instructions.

Vehicle snapshot: 2026-10-03 (October 3, 2026) · Published: 2026-10-03 (October 3, 2026) · 106,299 vehicle selections.

Manufacturer communications received in 2025–2026; not a complete vehicle history. 179,558 records. Source last successfully checked: 2026-10-03 (October 3, 2026). Source download ↗

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Communications can include service instructions, campaigns and warranty extensions. A bulletin is not necessarily a safety recall or a promise of a free repair.

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Manufacturer communications
RecordVehicle / model yearComponentDate / statusSummary
11011217 ↗2017,2018 KIA FORTENot supplied in this downloadDate unavailable
Manufacturer communication
PRODUCT IMPROVEMENT CAMPAIGN: OWNER RENOTIFICATION (PI2106) - This document is the owner renotification advising that Kia is conducting an important Product Improvement Campaign to perform a software update on 2017-2018 MY Kia Forte vehicles equipped with 2.0-liter Nu GDI engines to protect the engine from excessive connecting rod bearing damage.
11011232 ↗2023,2024 KIA FORTENot supplied in this downloadDate unavailable
Manufacturer communication
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) (SA582) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to update the software on 5th Generation AVN wide on certain 2023-2024MYKia vehicles (refer to model list on page 8) to remedy a non-responsive or inoperative radio (FM, AM, SXM, etc.) concern. The affected AVN unit on the vehicles may not respond when pressing the RADIO hard key/button on the AVN unit or when selecting the RADIO icon on the AVN menu sc…
11011232 ↗2023,2024 KIA K5Not supplied in this downloadDate unavailable
Manufacturer communication
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) (SA582) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to update the software on 5th Generation AVN wide on certain 2023-2024MYKia vehicles (refer to model list on page 8) to remedy a non-responsive or inoperative radio (FM, AM, SXM, etc.) concern. The affected AVN unit on the vehicles may not respond when pressing the RADIO hard key/button on the AVN unit or when selecting the RADIO icon on the AVN menu sc…
11011232 ↗2023,2024 KIA SORENTONot supplied in this downloadDate unavailable
Manufacturer communication
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) (SA582) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to update the software on 5th Generation AVN wide on certain 2023-2024MYKia vehicles (refer to model list on page 8) to remedy a non-responsive or inoperative radio (FM, AM, SXM, etc.) concern. The affected AVN unit on the vehicles may not respond when pressing the RADIO hard key/button on the AVN unit or when selecting the RADIO icon on the AVN menu sc…
11011232 ↗2023,2024 KIA SORENTO PHEVNot supplied in this downloadDate unavailable
Manufacturer communication
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) (SA582) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to update the software on 5th Generation AVN wide on certain 2023-2024MYKia vehicles (refer to model list on page 8) to remedy a non-responsive or inoperative radio (FM, AM, SXM, etc.) concern. The affected AVN unit on the vehicles may not respond when pressing the RADIO hard key/button on the AVN unit or when selecting the RADIO icon on the AVN menu sc…
11011232 ↗2023,2024 KIA SOULNot supplied in this downloadDate unavailable
Manufacturer communication
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) (SA582) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to update the software on 5th Generation AVN wide on certain 2023-2024MYKia vehicles (refer to model list on page 8) to remedy a non-responsive or inoperative radio (FM, AM, SXM, etc.) concern. The affected AVN unit on the vehicles may not respond when pressing the RADIO hard key/button on the AVN unit or when selecting the RADIO icon on the AVN menu sc…
11011232 ↗2023,2024 KIA SORENTO HYBRIDNot supplied in this downloadDate unavailable
Manufacturer communication
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) (SA582) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to update the software on 5th Generation AVN wide on certain 2023-2024MYKia vehicles (refer to model list on page 8) to remedy a non-responsive or inoperative radio (FM, AM, SXM, etc.) concern. The affected AVN unit on the vehicles may not respond when pressing the RADIO hard key/button on the AVN unit or when selecting the RADIO icon on the AVN menu sc…
11011539 ↗2019,2020,2021,2022,2023,2024 MERCEDES-BENZ AMG G63Not supplied in this downloadDate unavailable
Manufacturer communication
Complaint After performing a software update either for recall campaign 2023070022 or general course of diagnosis the vehicle will not start and/or the software flash will not complete. Cause Newer software releases are incompatible with older HW object numbers (ME part numbers). Remedy If a no start condition is encountered after a software update, check the ME and VGS control unit part numbers. Open an XSF ticket with the PN's and explain what software is attempting to be flashed. Afterwards continue with the repair as normal and quality check the vehicle. If any issues arise open a TIPS case and forward it to market support.
11011544 ↗2021,2022 MERCEDES-BENZ AMG GLE63 SNot supplied in this downloadDate unavailable
Manufacturer communication
Complaint Symptoms with driver display and/or central display Cause Under analysis Remedy NOTE: Please do not replace any parts. If you have symptoms with one or both displays, a TIPS case must be created. The TIPS case will be reviewed by MBUSA and GCSP. NOTE: Please perform the following steps before creating a TIPS case: Step 1: Check software release of the following control units to see if they are up to date; if necessary perform software update. Instrument cluster (IC177 / IC 177M) Head unit (HU6 / HU7) All displays (DISP6 / DISP7S2) Reassess problem. If the problem is still present, continue with step 2. Step 2: Perform swap (swap …
11011544 ↗2023,2024 MERCEDES-BENZ AMG GLE63 S 4MATIC+Not supplied in this downloadDate unavailable
Manufacturer communication
Complaint Symptoms with driver display and/or central display Cause Under analysis Remedy NOTE: Please do not replace any parts. If you have symptoms with one or both displays, a TIPS case must be created. The TIPS case will be reviewed by MBUSA and GCSP. NOTE: Please perform the following steps before creating a TIPS case: Step 1: Check software release of the following control units to see if they are up to date; if necessary perform software update. Instrument cluster (IC177 / IC 177M) Head unit (HU6 / HU7) All displays (DISP6 / DISP7S2) Reassess problem. If the problem is still present, continue with step 2. Step 2: Perform swap (swap …
11011544 ↗2020,2021,2022,2023,2024 MERCEDES-BENZ CLA 250Not supplied in this downloadDate unavailable
Manufacturer communication
Complaint Symptoms with driver display and/or central display Cause Under analysis Remedy NOTE: Please do not replace any parts. If you have symptoms with one or both displays, a TIPS case must be created. The TIPS case will be reviewed by MBUSA and GCSP. NOTE: Please perform the following steps before creating a TIPS case: Step 1: Check software release of the following control units to see if they are up to date; if necessary perform software update. Instrument cluster (IC177 / IC 177M) Head unit (HU6 / HU7) All displays (DISP6 / DISP7S2) Reassess problem. If the problem is still present, continue with step 2. Step 2: Perform swap (swap …
11011544 ↗2023,2024 MERCEDES-BENZ EQB 250+Not supplied in this downloadDate unavailable
Manufacturer communication
Complaint Symptoms with driver display and/or central display Cause Under analysis Remedy NOTE: Please do not replace any parts. If you have symptoms with one or both displays, a TIPS case must be created. The TIPS case will be reviewed by MBUSA and GCSP. NOTE: Please perform the following steps before creating a TIPS case: Step 1: Check software release of the following control units to see if they are up to date; if necessary perform software update. Instrument cluster (IC177 / IC 177M) Head unit (HU6 / HU7) All displays (DISP6 / DISP7S2) Reassess problem. If the problem is still present, continue with step 2. Step 2: Perform swap (swap …
11011544 ↗2022,2023,2024 MERCEDES-BENZ EQB 300 4MATICNot supplied in this downloadDate unavailable
Manufacturer communication
Complaint Symptoms with driver display and/or central display Cause Under analysis Remedy NOTE: Please do not replace any parts. If you have symptoms with one or both displays, a TIPS case must be created. The TIPS case will be reviewed by MBUSA and GCSP. NOTE: Please perform the following steps before creating a TIPS case: Step 1: Check software release of the following control units to see if they are up to date; if necessary perform software update. Instrument cluster (IC177 / IC 177M) Head unit (HU6 / HU7) All displays (DISP6 / DISP7S2) Reassess problem. If the problem is still present, continue with step 2. Step 2: Perform swap (swap …
11011544 ↗2022,2023,2024 MERCEDES-BENZ EQB 350 4MATICNot supplied in this downloadDate unavailable
Manufacturer communication
Complaint Symptoms with driver display and/or central display Cause Under analysis Remedy NOTE: Please do not replace any parts. If you have symptoms with one or both displays, a TIPS case must be created. The TIPS case will be reviewed by MBUSA and GCSP. NOTE: Please perform the following steps before creating a TIPS case: Step 1: Check software release of the following control units to see if they are up to date; if necessary perform software update. Instrument cluster (IC177 / IC 177M) Head unit (HU6 / HU7) All displays (DISP6 / DISP7S2) Reassess problem. If the problem is still present, continue with step 2. Step 2: Perform swap (swap …
11011544 ↗2020,2021,2022,2023,2024,2025 MERCEDES-BENZ GLB 250Not supplied in this downloadDate unavailable
Manufacturer communication
Complaint Symptoms with driver display and/or central display Cause Under analysis Remedy NOTE: Please do not replace any parts. If you have symptoms with one or both displays, a TIPS case must be created. The TIPS case will be reviewed by MBUSA and GCSP. NOTE: Please perform the following steps before creating a TIPS case: Step 1: Check software release of the following control units to see if they are up to date; if necessary perform software update. Instrument cluster (IC177 / IC 177M) Head unit (HU6 / HU7) All displays (DISP6 / DISP7S2) Reassess problem. If the problem is still present, continue with step 2. Step 2: Perform swap (swap …
11011544 ↗2020,2021,2022,2023,2024 MERCEDES-BENZ GLE 350Not supplied in this downloadDate unavailable
Manufacturer communication
Complaint Symptoms with driver display and/or central display Cause Under analysis Remedy NOTE: Please do not replace any parts. If you have symptoms with one or both displays, a TIPS case must be created. The TIPS case will be reviewed by MBUSA and GCSP. NOTE: Please perform the following steps before creating a TIPS case: Step 1: Check software release of the following control units to see if they are up to date; if necessary perform software update. Instrument cluster (IC177 / IC 177M) Head unit (HU6 / HU7) All displays (DISP6 / DISP7S2) Reassess problem. If the problem is still present, continue with step 2. Step 2: Perform swap (swap …
11011544 ↗2025 MERCEDES-BENZ GLE 350 4MATICNot supplied in this downloadDate unavailable
Manufacturer communication
Complaint Symptoms with driver display and/or central display Cause Under analysis Remedy NOTE: Please do not replace any parts. If you have symptoms with one or both displays, a TIPS case must be created. The TIPS case will be reviewed by MBUSA and GCSP. NOTE: Please perform the following steps before creating a TIPS case: Step 1: Check software release of the following control units to see if they are up to date; if necessary perform software update. Instrument cluster (IC177 / IC 177M) Head unit (HU6 / HU7) All displays (DISP6 / DISP7S2) Reassess problem. If the problem is still present, continue with step 2. Step 2: Perform swap (swap …
11011544 ↗2020,2021,2022,2023,2024 MERCEDES-BENZ GLE 450Not supplied in this downloadDate unavailable
Manufacturer communication
Complaint Symptoms with driver display and/or central display Cause Under analysis Remedy NOTE: Please do not replace any parts. If you have symptoms with one or both displays, a TIPS case must be created. The TIPS case will be reviewed by MBUSA and GCSP. NOTE: Please perform the following steps before creating a TIPS case: Step 1: Check software release of the following control units to see if they are up to date; if necessary perform software update. Instrument cluster (IC177 / IC 177M) Head unit (HU6 / HU7) All displays (DISP6 / DISP7S2) Reassess problem. If the problem is still present, continue with step 2. Step 2: Perform swap (swap …
11011544 ↗2024,2025 MERCEDES-BENZ GLE 450E 4MATICNot supplied in this downloadDate unavailable
Manufacturer communication
Complaint Symptoms with driver display and/or central display Cause Under analysis Remedy NOTE: Please do not replace any parts. If you have symptoms with one or both displays, a TIPS case must be created. The TIPS case will be reviewed by MBUSA and GCSP. NOTE: Please perform the following steps before creating a TIPS case: Step 1: Check software release of the following control units to see if they are up to date; if necessary perform software update. Instrument cluster (IC177 / IC 177M) Head unit (HU6 / HU7) All displays (DISP6 / DISP7S2) Reassess problem. If the problem is still present, continue with step 2. Step 2: Perform swap (swap …
11011544 ↗2020,2021 MERCEDES-BENZ GLE 580Not supplied in this downloadDate unavailable
Manufacturer communication
Complaint Symptoms with driver display and/or central display Cause Under analysis Remedy NOTE: Please do not replace any parts. If you have symptoms with one or both displays, a TIPS case must be created. The TIPS case will be reviewed by MBUSA and GCSP. NOTE: Please perform the following steps before creating a TIPS case: Step 1: Check software release of the following control units to see if they are up to date; if necessary perform software update. Instrument cluster (IC177 / IC 177M) Head unit (HU6 / HU7) All displays (DISP6 / DISP7S2) Reassess problem. If the problem is still present, continue with step 2. Step 2: Perform swap (swap …
11011544 ↗2019,2020,2021,2022 MERCEDES-BENZ A 220Not supplied in this downloadDate unavailable
Manufacturer communication
Complaint Symptoms with driver display and/or central display Cause Under analysis Remedy NOTE: Please do not replace any parts. If you have symptoms with one or both displays, a TIPS case must be created. The TIPS case will be reviewed by MBUSA and GCSP. NOTE: Please perform the following steps before creating a TIPS case: Step 1: Check software release of the following control units to see if they are up to date; if necessary perform software update. Instrument cluster (IC177 / IC 177M) Head unit (HU6 / HU7) All displays (DISP6 / DISP7S2) Reassess problem. If the problem is still present, continue with step 2. Step 2: Perform swap (swap …
11011544 ↗2022,2023,2024 MERCEDES-BENZ GLE 580 4MATICNot supplied in this downloadDate unavailable
Manufacturer communication
Complaint Symptoms with driver display and/or central display Cause Under analysis Remedy NOTE: Please do not replace any parts. If you have symptoms with one or both displays, a TIPS case must be created. The TIPS case will be reviewed by MBUSA and GCSP. NOTE: Please perform the following steps before creating a TIPS case: Step 1: Check software release of the following control units to see if they are up to date; if necessary perform software update. Instrument cluster (IC177 / IC 177M) Head unit (HU6 / HU7) All displays (DISP6 / DISP7S2) Reassess problem. If the problem is still present, continue with step 2. Step 2: Perform swap (swap …
11011544 ↗2021 MERCEDES EQANot supplied in this downloadDate unavailable
Manufacturer communication
Complaint Symptoms with driver display and/or central display Cause Under analysis Remedy NOTE: Please do not replace any parts. If you have symptoms with one or both displays, a TIPS case must be created. The TIPS case will be reviewed by MBUSA and GCSP. NOTE: Please perform the following steps before creating a TIPS case: Step 1: Check software release of the following control units to see if they are up to date; if necessary perform software update. Instrument cluster (IC177 / IC 177M) Head unit (HU6 / HU7) All displays (DISP6 / DISP7S2) Reassess problem. If the problem is still present, continue with step 2. Step 2: Perform swap (swap …
11011544 ↗2020,2021 MERCEDES-BENZ AMG A35Not supplied in this downloadDate unavailable
Manufacturer communication
Complaint Symptoms with driver display and/or central display Cause Under analysis Remedy NOTE: Please do not replace any parts. If you have symptoms with one or both displays, a TIPS case must be created. The TIPS case will be reviewed by MBUSA and GCSP. NOTE: Please perform the following steps before creating a TIPS case: Step 1: Check software release of the following control units to see if they are up to date; if necessary perform software update. Instrument cluster (IC177 / IC 177M) Head unit (HU6 / HU7) All displays (DISP6 / DISP7S2) Reassess problem. If the problem is still present, continue with step 2. Step 2: Perform swap (swap …
11011544 ↗2020,2021,2022,2023,2024 MERCEDES-BENZ AMG CLA35Not supplied in this downloadDate unavailable
Manufacturer communication
Complaint Symptoms with driver display and/or central display Cause Under analysis Remedy NOTE: Please do not replace any parts. If you have symptoms with one or both displays, a TIPS case must be created. The TIPS case will be reviewed by MBUSA and GCSP. NOTE: Please perform the following steps before creating a TIPS case: Step 1: Check software release of the following control units to see if they are up to date; if necessary perform software update. Instrument cluster (IC177 / IC 177M) Head unit (HU6 / HU7) All displays (DISP6 / DISP7S2) Reassess problem. If the problem is still present, continue with step 2. Step 2: Perform swap (swap …