U.S. public vehicle records

2025 Rivian R1S problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

54 owner complaints analyzed

11 distinct recall campaigns

2,200 mi median reported failure mileage

Scope: 2025 model year. Data updated: 2026-10-01 (October 1, 2026). 3 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Unknown Or Other is the most frequently named component, appearing in 14 of 54 complaints (25.9%). A complaint can name multiple components.

Recurring terms in complaint narratives
Topic	Matching reports	Share of complaints
Braking behavior	13	24.1%
Electrical and battery issues	7	13.0%
Steering behavior	7	13.0%
Transmission and shifting	1	1.9%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Unknown Or Other

Exterior Lighting

Electrical System

Vehicle Speed Control

Service Brakes

Visibility/Wiper

Forward Collision Avoidance: Automatic Emergency Braking

Forward Collision Avoidance: Adaptive Cruise Control

Component breakdown data
Category	Count
Unknown Or Other	14
Exterior Lighting	9
Electrical System	8
Vehicle Speed Control	8
Service Brakes	6
Visibility/Wiper	6
Forward Collision Avoidance: Automatic Emergency Braking	5
Forward Collision Avoidance: Adaptive Cruise Control	4

Unknown Or Other: 14; Exterior Lighting: 9; Electrical System: 8; Vehicle Speed Control: 8; Service Brakes: 6; Visibility/Wiper: 6; Forward Collision Avoidance: Automatic Emergency Braking: 5; Forward Collision Avoidance: Adaptive Cruise Control: 4

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000

25,000 to 49,999

50,000 to 74,999

75,000 to 99,999

100,000 to 149,999

150,000 and above

Under 25,000: 3; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (3). 51 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2024

2025

2026

2024: 6; 2025: 35; 2026: 13

Pattern summary

Unknown Or Other leads the component reports. Braking behavior appears in 13 complaint narratives. Electrical and battery issues appears in 7 complaint narratives. Steering behavior appears in 7 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11635538 · 2025-01-12 (January 12, 2025)

Driving my Rivian R1S on a road trip with family from Seattle, WA to Ketchum, ID (about 600miles.) Stopped to recharge outside of Boise, ID for about 20mins. Started driving again and in about 5 minutes the car started warning (visual message and audible alarm). The following events then occurred: -- The warning message stated something along the line of "Pull over immediately the car will shut down imminently." -- I was driving in traffic and was able to make it through an intersection and saw a gas station in the distance. -- The power…

Owner-reported narrative. Look up ODI 11635538 at NHTSA ↗

Owner report 11663279 · 2025-05-27 (May 27, 2025)

I was passing another vehicle on the road when the accelerator pedal got stuck on the all-weather floor mat and made the car virtually uncontrollable. I used the brakes to pull the car off the road and to a complete stop before engaging the parking brake and reaching down to dislodge the pedal.

Owner-reported narrative. Look up ODI 11663279 at NHTSA ↗

Owner report 11635709 · 2025-01-13 (January 13, 2025)

On January 9, I was driving my new 2025 Rivian R1S (approx. 2,400 miles) when it suddenly displayed “Drive stalk not working.” The vehicle jolted, made a loud noise from the front axle, and then fully stopped in the middle of a busy road with the battery still at 55%. Once it stopped, I had no hazard lights or power steering, and the infotainment system locked up. After several attempts to reboot, the screen showed “Critical battery error” before shutting down completely. I was unable to move the vehicle or alert other drivers with flashing lig…

Owner-reported narrative. Look up ODI 11635709 at NHTSA ↗

Owner report 11619023 · 2024-10-09 (October 9, 2024)

Steering wheel vibrates back and forth when driving at highway speeds and following the flow of traffic. The shaking makes my hands and wrists numb after a few minutes of driving at speed. The car becomes uncomfortable to steer and keep straight at speed. Rivian Service Center attempted 1 repair (alignment and wheel rebalance) but the problem persists. At the second service visit, the Service Center mentions that an engineering investigation is ongoing, and that there is nothing the service center can do at this time.

Owner-reported narrative. Look up ODI 11619023 at NHTSA ↗

Owner report 11632563 · 2024-12-26 (December 26, 2024)

Unable to use the drive stalk to change gears. Reboot fixed it temporarily. Service center ended up replacing the Steering Column Control module.

Owner-reported narrative. Look up ODI 11632563 at NHTSA ↗

Owner report 11714867 · 2026-02-01 (February 1, 2026)

On February 1, 2026, at approximately 9:09 AM, while driving from a stop and continuing on main roads, the vehicle accelerated to extremely high speeds and would not properly slow down. When I removed my foot from the accelerator pedal, the vehicle did not decelerate as expected. Regenerative braking was nonexistent. Normally, releasing the accelerator provides noticeable deceleration, but in this incident the vehicle continued to propel forward instead of slowing. Braking was extremely difficult. The brake pedal felt abnormally stiff (“thick”…

Owner-reported narrative. Look up ODI 11714867 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

54 unique complaints in this selection. Analysis snapshot: 2026-10-01.

5.6%Usable mileage3 / 54 records

100.0%Valid incident date54 / 54 records

100.0%Valid filing date54 / 54 records

100.0%Ordered incident and filing dates54 / 54 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2022	2023	2024	2025	2026	2027
Air Bags	350.0% ODI 11561958 When I am driving, my passenger sometimes does not trigger the airbag to activate. Depending on how they are sitting, many times the passenger airbag is set to "off" because it can not detect a passenger. The Rivian service center has investigated and mentioned there is no problem and that the passenger needs to sit more upright, but this still seems like a safety issue if we are driving and fail to notice that the passenger airbag is not activated Look up ODI 11561958 at NHTSA ↗	2938.7% ODI 11533380 When the passenger seat is occupied, we intermittently get a message that the airbag is off (and the heating/ac controls for the passenger side go away). This occurred when the seat was occupied by two of my sons (one 6'1", 145 lbs and the other 5'9" and 155 lbs). We took the car in to get checked and while Rivian noticed the same issue after testing, they said diagnostics found nothing wrong. They checked to see if this was related to the Feb 2023 recall and said it is not. Additionally, we have a loaner R1S and it has the exact same issue… Look up ODI 11533380 at NHTSA ↗	211.8% ODI 11613362 My vehicle has been a service seven times, each time I have complained about my wife not being recognized by the passenger seat. She weighs 100 pounds, and I’m told that the weight limit is 65. On the latest visit they replaced the passenger seat and told me if it still does it, then it is a design flaw, and I’ll have to deal with it. Don’t find this acceptable as it affects my wife’s safety, and would like the manufacturer to rectify the issues of the airbag will function correctly. Look up ODI 11613362 at NHTSA ↗	35.6% ODI 11668668 Vehicle: 2025 Rivian R1S VIN: [XXX] Purchase Date: [XXX] Component/System Affected: Passenger Airbag / Occupant Detection System (ODS) Issue Description: The passenger airbag system in my 2025 Rivian R1S intermittently fails to detect a front seat passenger, causing the airbag to remain disabled even when an adult occupant is properly seated. The airbag status indicator reads “Passenger Airbag Off” despite full occupant weight in the seat, presenting a clear safety hazard in the event of a crash. This issue occurs unpredictably during norma… Look up ODI 11668668 at NHTSA ↗	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.
Unknown Or Other	00.0% No examples available for this selection.	1824.0% ODI 11543063 The car automatically, abruptly, and without warning shift into park as I slowed down at a stop sign and stalled in the middle of the road. It did not shift into Park for 30-35 mins and even after doing hard and soft resets while on the phone with service. Somehow it worked again after my hitting the brakes several times and I was able to move it out to the side and drive it back home. This issue has happened multiple times in the past too but it only happened for a few seconds as opposed to such a long time. The car had a ‘charger not connecte… Look up ODI 11543063 at NHTSA ↗	317.6% ODI 11595164 The horn is so quiet that when I was driving on the highway at 65 mph, someone changed lanes without looking. I tried to use the horn, but it was so soft that neither the other driver nor I could hear it, which nearly caused a major accident. I’ve spoken to other owners who have also noticed this issue. This could also be dangerous for pedestrians in case of a wrong crossing, as the horn may not be loud enough to alert them. Look up ODI 11595164 at NHTSA ↗	1425.9% ODI 11632559 The heat pump compressor had a loud noise for days, similar to a jet engine. On December 13, 2024, while the vehicle was being driven in freezing temperatures, the heat pump compressor made different noise that sounded that internal pieces were being broken. After that, the dashboard showed the following error "Thermal system fault detected. Service it if the problem persists". After this, there was no heat available for the cabin. Service center replaced the compressor under warranty. Look up ODI 11632559 at NHTSA ↗	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.
Electrical System	116.7% ODI 11743492 Vehicle was inoperable and over 100F in our driveway, with a flashing "critical high voltage battery fault". My wife injured her hand attempting to get in the vehicle. The service center has claimed that moisture inside the HVAC system caused the High Voltage (HV) battery system to fail, throwing a critical high-voltage battery fault. Rivian is attempting to deny warranty coverage based on this moisture. Linkage to Warranted Component: At 85,690 miles, my vehicle is fully covered under Rivian’s 8-year High Voltage Battery Limited Warranty. Th… Look up ODI 11743492 at NHTSA ↗	1621.3% ODI 11541327 RIVIAN CHANGED THE HORN AND NO ONE CAN HEAR ME. [XXX] Watch this video to understand. Rivian tells me there is nothing to fix because this is the new cost cutting design. Recall these ASAP INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Look up ODI 11541327 at NHTSA ↗	211.8% ODI 11597868 Vehicle stopped working while driving. It completely shut off even though I had 250 miles of range available. It looked up the rear wheels and came to a very harsh stop. It was immobilized and even with a hard reset it didn’t come back to life. Look up ODI 11597868 at NHTSA ↗	814.8% ODI 11635709 On January 9, I was driving my new 2025 Rivian R1S (approx. 2,400 miles) when it suddenly displayed “Drive stalk not working.” The vehicle jolted, made a loud noise from the front axle, and then fully stopped in the middle of a busy road with the battery still at 55%. Once it stopped, I had no hazard lights or power steering, and the infotainment system locked up. After several attempts to reboot, the screen showed “Critical battery error” before shutting down completely. I was unable to move the vehicle or alert other drivers with flashing lig… Look up ODI 11635709 at NHTSA ↗	214.3% ODI 11708078 I have had siginificant issues with my new 2026 rivian R1S specifically based around two key areas: 1. inaccurate battery range reporting/capacity below 20% charge 2. inaccurate mapbox navigation. Those two issues combine to create a dangerous situation in extreme conditions for a vehicle specifically designed and marketed for off-road adventure (snow, rain, below freezing temperatures) and for large capacity (7 passengers). These two issues have left me and my family stranded three different times in remote locations in spite of our best … Look up ODI 11708078 at NHTSA ↗	0Unavailable No examples available for this selection.
Seats	350.0% ODI 11561958 When I am driving, my passenger sometimes does not trigger the airbag to activate. Depending on how they are sitting, many times the passenger airbag is set to "off" because it can not detect a passenger. The Rivian service center has investigated and mentioned there is no problem and that the passenger needs to sit more upright, but this still seems like a safety issue if we are driving and fail to notice that the passenger airbag is not activated Look up ODI 11561958 at NHTSA ↗	1216.0% ODI 11533380 When the passenger seat is occupied, we intermittently get a message that the airbag is off (and the heating/ac controls for the passenger side go away). This occurred when the seat was occupied by two of my sons (one 6'1", 145 lbs and the other 5'9" and 155 lbs). We took the car in to get checked and while Rivian noticed the same issue after testing, they said diagnostics found nothing wrong. They checked to see if this was related to the Feb 2023 recall and said it is not. Additionally, we have a loaner R1S and it has the exact same issue… Look up ODI 11533380 at NHTSA ↗	211.8% ODI 11611332 The 15mm nut securing the 2nd row seat track, behind the passenger front seat, was not secure and the seat track moved in all directions by several millimeters. The nut was stripped and could not be tightened. This manufacturing defect was repaired by Rivian. However, given the ongoing quality issues with this Rivian, I would speculate that other safety related defects have yet to be discovered. Look up ODI 11611332 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.
Vehicle Speed Control	116.7% ODI 11715116 All sensors failed. Once vehicle was parked completely and seatbelt was removed, the car automatically took off. It began accelerating on its own, full throttle (Rivian logs were retrieved to show this), then began crashing into multiple cars while still gaining speed. Logs also show that the breaks were applied during this time, but the accelerator was still engaged at full throttle. The car then launched itself into a light post. The car was able to clear the 2-3ft concrete base of the post and the metal beam crashed into the glass roof of t… Look up ODI 11715116 at NHTSA ↗	22.7% ODI 11558104 I was headed straight but stopped so that I could move into a left turn lane. As I got into the left turn lane and was straightening up behind the person in front of me at almost a dead stop the R1S lunged forward and accelerated at a high rate of speed hitting the car in front of me (speed control issue already known on the R1T). The camera footage verifies it. No warning lights went off (forward collision avoidance, automatic emergency braking) that there was a car in front of me and to brake (normally if there is a car in front of you that c… Look up ODI 11558104 at NHTSA ↗	317.6% ODI 11610095 Below are the diagnostics that Rivian says happened. I pulled into a parking space and as I placed my foot on the brake the car launched forward. I DID NOT hold both peddles down at the same time. The car malfunctioned and thank god I hit another parked car and not a person. The car has no been in the shop and at Rivian service center for the last 4 months. They are taking no responsibility for the events and are not returning my calls. I have read on many chat boards that this has happened to other drivers and they say it is "user error"… Look up ODI 11610095 at NHTSA ↗	814.8% ODI 11635538 Driving my Rivian R1S on a road trip with family from Seattle, WA to Ketchum, ID (about 600miles.) Stopped to recharge outside of Boise, ID for about 20mins. Started driving again and in about 5 minutes the car started warning (visual message and audible alarm). The following events then occurred: -- The warning message stated something along the line of "Pull over immediately the car will shut down imminently." -- I was driving in traffic and was able to make it through an intersection and saw a gas station in the distance. -- The power… Look up ODI 11635538 at NHTSA ↗	214.3% ODI 11713145 I was involved in an incident where the vehicle (R1S 2026) accelerated unexpectedly, struck the car in front of me and the brakes were unresponsive at the time. The car only stopped after crashing. Look up ODI 11713145 at NHTSA ↗	0Unavailable No examples available for this selection.
Service Brakes	00.0% No examples available for this selection.	68.0% ODI 11550710 Immediately after purchasing the vehicle, I got error codes thrown to service the suspension while driving to my house, specifically at 15-20mph over traffic calming bumps. This fault cleared immediately the first few times. On July 25 I submitted a service request as my family headed out on a two week, 900 mile trip. The service suspension fault had returned and disabled my ability to change modes/ride heights, blind spot sensors and cruise control, all of which I was counting on using during trip. I shut off and restarted the vehicle sever… Look up ODI 11550710 at NHTSA ↗	15.9% ODI 11610095 Below are the diagnostics that Rivian says happened. I pulled into a parking space and as I placed my foot on the brake the car launched forward. I DID NOT hold both peddles down at the same time. The car malfunctioned and thank god I hit another parked car and not a person. The car has no been in the shop and at Rivian service center for the last 4 months. They are taking no responsibility for the events and are not returning my calls. I have read on many chat boards that this has happened to other drivers and they say it is "user error"… Look up ODI 11610095 at NHTSA ↗	611.1% ODI 11675876 While my wife was driving our 2025 Rivian R1S (approx. 13,500 miles), the vehicle was at a complete stop when it began to slowly roll forward on its own, followed by a sudden surge of acceleration, despite no input on the accelerator. This unexpected movement caused the vehicle to collide with a Tesla directly in front and involved another two vehicles. This incident posed a serious safety risk and could have injured pedestrians or other drivers. There were no warning lights or error messages before or during the incident. The cause is UNKNOWN… Look up ODI 11675876 at NHTSA ↗	214.3% ODI 11705326 · 977 mi The contact owned a 2026 Rivian R1S. The contact stated that while at a red light and idled, the vehicle accelerated violently, and the vehicle was uncontrollable. The contact depressed the brake pedal; however, the vehicle failed to stop as intended. The contact's vehicle crashed into another vehicle and damaged the rear corner bumper of the other vehicle. The vehicle then crashed into a median strip where there was a 5-foot boulder. The contact stated that the vehicle crashed into a five-foot boulder, and the vehicle was damaged. In addition… Look up ODI 11705326 at NHTSA ↗	0Unavailable No examples available for this selection.
Suspension	00.0% No examples available for this selection.	810.7% ODI 11550710 Immediately after purchasing the vehicle, I got error codes thrown to service the suspension while driving to my house, specifically at 15-20mph over traffic calming bumps. This fault cleared immediately the first few times. On July 25 I submitted a service request as my family headed out on a two week, 900 mile trip. The service suspension fault had returned and disabled my ability to change modes/ride heights, blind spot sensors and cruise control, all of which I was counting on using during trip. I shut off and restarted the vehicle sever… Look up ODI 11550710 at NHTSA ↗	529.4% ODI 11628789 Rivian has a 'kneel' option that uses the powered air suspension to lower the vehicle to make entry and exiting the vehicle easier for users. Yes, this can be turned off or on. When on, the function stops if a main door (driver/passenger) is open and left open the car will not continue to kneel for safety purposes. However, it does NOT stop if you are using the rear hatch to access anything. The car continues to kneel. I have hit my head multiple times on the rear hatch because I am behind the vehicle and assume a certain amount of head ro… Look up ODI 11628789 at NHTSA ↗	23.7% ODI 11644682 I own a R1S and the vehicle is less than 900miles old (21st day of ownership). When driving today on the highway at 75miles - the vehicle suddenly decelerated to 51 miles. I almost got rear ended by a truck and was very difficult to manoeuvre to safe place from the left lane to the right most lane. I parked in a safe spot and saw through several customer Complaint forums that we need to do a hard reset. But the messages were from customers that are 3 years old. I am surprised this still exists as a complaint. I almost died today Look up ODI 11644682 at NHTSA ↗	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.
Forward Collision Avoidance: Warnings	00.0% No examples available for this selection.	45.3% ODI 11553554 Stopped at McDonalds drive through waiting to order with my foot on the brake and the vehicle lunged forward rearending the car stopped 5 feet in front of me ordering. I was trying to brake but it kept pushing the car in front of me then careened to the right hitting a sign and a parked car. I kept pumping the brakes and I thought it was going to run into a building when the vehicle finally stopped about 30 feet from the 2nd parked car it struck. Apparently it was "sudden unintended acceleration" and I've been reading on-line this has happened … Look up ODI 11553554 at NHTSA ↗	211.8% ODI 11610095 Below are the diagnostics that Rivian says happened. I pulled into a parking space and as I placed my foot on the brake the car launched forward. I DID NOT hold both peddles down at the same time. The car malfunctioned and thank god I hit another parked car and not a person. The car has no been in the shop and at Rivian service center for the last 4 months. They are taking no responsibility for the events and are not returning my calls. I have read on many chat boards that this has happened to other drivers and they say it is "user error"… Look up ODI 11610095 at NHTSA ↗	47.4% ODI 11632562 On the way home from picking up the vehicle, the adaptive cruise control and the late keep assist functionality failed. The service center determined that one of the front radars needed to be replaced. Look up ODI 11632562 at NHTSA ↗	214.3% ODI 11702245 I am writing to report a serious safety incident involving my 2026 Rivian R1S. While I was slowly parking the vehicle, it suddenly experienced what appears to be unintended acceleration, causing the car to lunge forward uncontrollably and crash directly into my home. This resulted in significant property damage as well as injuries to the passengers inside the vehicle. Earlier in the drive, I had also reported experiencing electronic and system irregularities, which now seem potentially related to this failure. Given the severity of the inciden… Look up ODI 11702245 at NHTSA ↗	0Unavailable No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Exterior Lighting	Too few reports for a range	10,000 mi	1 (sparse)	ODI 11679048 · 10,000 mi The contact owns a 2025 Rivian R1S. The contact stated received notification of NHTSA Campaign Number: 25V085000 (EXTERIOR LIGHTING). The local dealer was contacted; however, the contact was informed that parts were not yet available. The vehicle was not repaired. The manufacturer was contacted about the parts not being available. The contact stated that occasionally, during colder weather, the headlights failed to function properly. The approximate failure mileage was 10,000. Look up ODI 11679048 at NHTSA ↗
Service Brakes	Too few reports for a range	24 mi	1 (sparse)	ODI 11693883 · 24 mi The contact owned a 2025 Rivian R1S. The contact stated that while driving 24 MPH, the other vehicle switched lanes in front of the contact's vehicle. The other driver had a learner's permit. The contact depressed the brake pedal, but it traveled down to the floorboard, and the vehicle failed to respond. The vehicle was pushed into the cement divider. The vehicle came to a stop when it crashed into a light pole inside the cement divider. The contact was unsure whether there was a warning light illuminated. The air bags deployed. A police report… Look up ODI 11693883 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Complaints	Campaigns announced	Examples
2024-11	0	24V827000	No examples available for this selection.
2024-12	4	None	ODI 11632559 The heat pump compressor had a loud noise for days, similar to a jet engine. On December 13, 2024, while the vehicle was being driven in freezing temperatures, the heat pump compressor made different noise that sounded that internal pieces were being broken. After that, the dashboard showed the following error "Thermal system fault detected. Service it if the problem persists". After this, there was no heat available for the cabin. Service center replaced the compressor under warranty. Look up ODI 11632559 at NHTSA ↗ ODI 11632561 When the Pet Comfort is used in sub freezing temperatures, the HVAC system does not respect the set temperature and the vehicle keeps heating the inside nonstop. On this particular incident, the Pet Comfort feature was set to 68º F however, I received an alert that the inside of the cabin was above 75º F. Look up ODI 11632561 at NHTSA ↗ ODI 11632562 On the way home from picking up the vehicle, the adaptive cruise control and the late keep assist functionality failed. The service center determined that one of the front radars needed to be replaced. Look up ODI 11632562 at NHTSA ↗
2025-01	2	None	ODI 11635538 Driving my Rivian R1S on a road trip with family from Seattle, WA to Ketchum, ID (about 600miles.) Stopped to recharge outside of Boise, ID for about 20mins. Started driving again and in about 5 minutes the car started warning (visual message and audible alarm). The following events then occurred: -- The warning message stated something along the line of "Pull over immediately the car will shut down imminently." -- I was driving in traffic and was able to make it through an intersection and saw a gas station in the distance. -- The power… Look up ODI 11635538 at NHTSA ↗ ODI 11635709 On January 9, I was driving my new 2025 Rivian R1S (approx. 2,400 miles) when it suddenly displayed “Drive stalk not working.” The vehicle jolted, made a loud noise from the front axle, and then fully stopped in the middle of a busy road with the battery still at 55%. Once it stopped, I had no hazard lights or power steering, and the infotainment system locked up. After several attempts to reboot, the screen showed “Critical battery error” before shutting down completely. I was unable to move the vehicle or alert other drivers with flashing lig… Look up ODI 11635709 at NHTSA ↗
2025-02	4	25V085000	ODI 11642032 On November 16, 2024, while trying to use the vehicle's heating system, only cold air would come out of the vents and an error message, “thermal system fault” appeared on the screen. The service center instructed to not drive it and eventually picked it up via tow truck and made repairs. The vehicle was returned and hot air successfully comes out of the vents but it is often accompanied by extremely loud noises (like a jet engine) as well as some pulsating and odd noises. Also, periodically only cold air comes out of all vents (even though the … Look up ODI 11642032 at NHTSA ↗ ODI 11642066 Backup camera inoperable when putting car into reverse. Requires a system reset. Daily issue. Issue started within one week of ownership. Service replaced ECU. Upon return of vehicle, issue repeated itself. Was told that inoperable backup camera is a convenience feature and not safety critical. Look up ODI 11642066 at NHTSA ↗ ODI 11644165 Winter weather led to snow buildup on the headlamps which made them useless. Fortunately this was during the day so there was plenty of sunlight. If this was at night, I would not have had any visibility and would have needed to stop every few miles to clean the headlamps. My BMW uses washer fluid to clean my headlamps and the xenon's are hot enough to melt snow. Neither of these are in the Rivian Look up ODI 11644165 at NHTSA ↗
2025-03	1	None	ODI 11648019 Hazard light switch stopped functioning one day. It is completely unusable and is a safety issue. Rivian cannot provide an ETA to fix the issue. Look up ODI 11648019 at NHTSA ↗
2025-04	0	None	No examples available for this selection.
2025-05	3	None	ODI 11659167 I have owned cars for more than three decades and never had a windshield crack. In the first three months of owning a Rivian R1 S I had two windshield cracks from a simple pebble on the highway. Multiple owners are describing the same issues, but Rivian refuses to acknowledge that there is a problem, but literally two cracks in three months and I have never had this happen. Look up ODI 11659167 at NHTSA ↗ ODI 11663279 I was passing another vehicle on the road when the accelerator pedal got stuck on the all-weather floor mat and made the car virtually uncontrollable. I used the brakes to pull the car off the road and to a complete stop before engaging the parking brake and reaching down to dislodge the pedal. Look up ODI 11663279 at NHTSA ↗ ODI 11663831 The vehicle steering wheel has never been straight since the day I purchased it but I thought it was normal because of the roads I drive on then it got worse and worse. Now it pulls to the left when accelerating and the steering wheel is wobbly. The steering wheel is off center by about 1-4 degrees even when the wheels are going straight. After searching on the forums and NHTSA website I found that this was an issue with 2022-2024 models. I worry that the issue has not been resolved with the 2025 model years. I have been asked to pay for an al… Look up ODI 11663831 at NHTSA ↗
2025-06	3	25V370000, 25V387000	ODI 11667308 On [XXX], our 2025 Rivian R1S lurched forward while stopped at a red light, waiting to make a left turn. The driver, [XXX] , had her foot off the accelerator when the vehicle suddenly surged forward. She slammed on the brake, and the vehicle briefly bounced back , but then lurched forward again, striking the stopped vehicle in front a second time. There were no warnings or alerts on the dashboard. The incident was captured on video and shows a clear case of unintended forward acceleration. This may be linked to Rivian’s accelerator pedal recal… Look up ODI 11667308 at NHTSA ↗ ODI 11668668 Vehicle: 2025 Rivian R1S VIN: [XXX] Purchase Date: [XXX] Component/System Affected: Passenger Airbag / Occupant Detection System (ODS) Issue Description: The passenger airbag system in my 2025 Rivian R1S intermittently fails to detect a front seat passenger, causing the airbag to remain disabled even when an adult occupant is properly seated. The airbag status indicator reads “Passenger Airbag Off” despite full occupant weight in the seat, presenting a clear safety hazard in the event of a crash. This issue occurs unpredictably during norma… Look up ODI 11668668 at NHTSA ↗ ODI 11668679 Emergency exit of the rear doors does not include a manual door pull lever or cable obvious to the occupant. The panel to remove to access the release cable, and the cable to pull is not intuitive nor is it reasonable to believe a small child or an older occupant would be able to remove said panel or pull the cable to exit the vehicle. We were told occupants should exit through the front doors in the event of an emergency. This is not an acceptable strategy and I'm urging the NHTSA to recommend Rivian include manual handles in the rear doors. Look up ODI 11668679 at NHTSA ↗
2025-07	6	None	ODI 11671036 12 volt battery replacement performed by a mobile tech 6/20/25. The battery is located under the front passenger seat. Two of the bolts anchoring the seat to the frame were not tightened after the service. This was only discovered when braking lightly during driving, resulting in movement of the seat and a minor injury to the occupant. Shortly thereafter, documented and reported to Rivian. They sent another tech to inspect and replaced the bolts (damaged by seat movement). Video of seat available, not able to attach. Look up ODI 11671036 at NHTSA ↗ ODI 11672669 One week into owning the vehicle a notification popped up. “Airbag system needs service” Look up ODI 11672669 at NHTSA ↗ ODI 11675876 While my wife was driving our 2025 Rivian R1S (approx. 13,500 miles), the vehicle was at a complete stop when it began to slowly roll forward on its own, followed by a sudden surge of acceleration, despite no input on the accelerator. This unexpected movement caused the vehicle to collide with a Tesla directly in front and involved another two vehicles. This incident posed a serious safety risk and could have injured pedestrians or other drivers. There were no warning lights or error messages before or during the incident. The cause is UNKNOWN… Look up ODI 11675876 at NHTSA ↗
2025-08	3	25V537000	ODI 11679048 · 10,000 mi The contact owns a 2025 Rivian R1S. The contact stated received notification of NHTSA Campaign Number: 25V085000 (EXTERIOR LIGHTING). The local dealer was contacted; however, the contact was informed that parts were not yet available. The vehicle was not repaired. The manufacturer was contacted about the parts not being available. The contact stated that occasionally, during colder weather, the headlights failed to function properly. The approximate failure mileage was 10,000. Look up ODI 11679048 at NHTSA ↗ ODI 11679876 In late May 2025, I took delivery of a new leased 2025 Rivian R1S equipped with the MaxPack battery. Since delivery, the vehicle has had intermittent electrical issues with the USB-C ports that I reported on June 12th (approx 3 weeks from taking delivery), but on July 28, 2025, it experienced a sudden and complete electrical system failure while parked. Both the high-voltage and low-voltage systems shut down, leaving the vehicle entirely inoperable. Rivian Service has reported that the incident was caused by an isolation fault, which triggered … Look up ODI 11679876 at NHTSA ↗ ODI 11681278 While driving my Rivian R1S, 2025 at highway speeds, the infotainment screen went completely black, disabling the speedometer, blind spot monitoring, lane warnings, airbag/seatbelt alerts, and navigation. I had no access to critical safety information while transporting my children, creating a dangerous situation. Rivian service confirmed this is a “known bug” affecting many vehicles, but owners were not warned. Forums show this issue is widespread. A sudden blackout of all safety systems while driving is a major hazard and needs immediate inv… Look up ODI 11681278 at NHTSA ↗
2025-09	4	25V585000	ODI 11684784 vehicle failed to signal on left hand turn Look up ODI 11684784 at NHTSA ↗ ODI 11684785 vehicle was delivered without the driver door cable properly installed, resulting no manual way to exit the vehicle in the event of an emergency/ power failure. Look up ODI 11684785 at NHTSA ↗ ODI 11684790 door mechanisms do not disengage if something becomes trapped between the handle and the door when auto-locking. Hands and fingers can become pinched or trapped, posing a risk of injury, particularly to children. Look up ODI 11684790 at NHTSA ↗
2025-10	5	None	ODI 11693231 During an early season wet snow storm within minutes of driving the lights had become covered with snow and deflected the light in such a way that created a very unsafe driving environment. There was zero snow on the road because of it not being cold enough to stick but the deflection of the light and limited light on the road it was nearly impossible to see the road markings and lines to stay in the lane and created a very unsafe environment around me requiring me to drive significantly lower to try to stay on the road which could have caused… Look up ODI 11693231 at NHTSA ↗ ODI 11693883 · 24 mi The contact owned a 2025 Rivian R1S. The contact stated that while driving 24 MPH, the other vehicle switched lanes in front of the contact's vehicle. The other driver had a learner's permit. The contact depressed the brake pedal, but it traveled down to the floorboard, and the vehicle failed to respond. The vehicle was pushed into the cement divider. The vehicle came to a stop when it crashed into a light pole inside the cement divider. The contact was unsure whether there was a warning light illuminated. The air bags deployed. A police report… Look up ODI 11693883 at NHTSA ↗ ODI 11694105 When vehicle returned from service for outstanding recalls, the control arm bolt was not properly tightened and caused additional movement on rear of vehicle Look up ODI 11694105 at NHTSA ↗
2025-11	3	None	ODI 11698854 While driving the entire computer shuts down and reboots, both screens go black for several minutes. Speed display disappears, turn signals stop working, after the screens come back on there are warning lights for emergency braking disabled, cruise control disabled, and the headlights won’t come on for several minutes. Look up ODI 11698854 at NHTSA ↗ ODI 11699510 The rear doors cannot be opened in an emergency when electrical power is interrupted. Although the Rivian R1S generation 2 Owner's Manual has a process to open the door, the process could not be performed by a reasonable person in a reasonable amount of time, in an emergency such as a battery fire. The process could definitely not be performed by children. The process requires physically destroying one the side panels and then reaching deep into the interior cavern of the door to hunt for a wire to pull. The process cannot be practiced, nor… Look up ODI 11699510 at NHTSA ↗ ODI 11700895 SUMMARY OF PROBLEM: Vehicle experienced sudden uncontrolled acceleration and deceleration while driving on busy road with family as passengers on November 16 2025. Vehicle provided no warning before loss of control occurred. Created immediate risk of collision and serious injury. DETAILED DESCRIPTION: On November 16 2025 at approximately 5:25 PM ET, my 2025 Rivian R1S experienced sudden uncontrolled acceleration and deceleration while driving on a busy roadway. The vehicle began accelerating and decelerating erratically without driver input,… Look up ODI 11700895 at NHTSA ↗
2025-12	1	None	ODI 11707116 On November 27th the accelerator on my Rivian became stuck causing the car to accelerate quickly and preventing me from immediately stopping the car. There was a message stating that the regenerative braking system was not available and the accelerator pedal was stuck in the down position. When I pressed on the brake there was a terrible grinding noise and smoke coming from the front tires. I quickly realized that bringing the Rivian to a full stop would likely cause the car to catch fire. Since the road was clear I had time to discuss a plan w… Look up ODI 11707116 at NHTSA ↗
2026-01	0	26V003000, 26V009000	No examples available for this selection.
2026-02	3	None	ODI 11714867 On February 1, 2026, at approximately 9:09 AM, while driving from a stop and continuing on main roads, the vehicle accelerated to extremely high speeds and would not properly slow down. When I removed my foot from the accelerator pedal, the vehicle did not decelerate as expected. Regenerative braking was nonexistent. Normally, releasing the accelerator provides noticeable deceleration, but in this incident the vehicle continued to propel forward instead of slowing. Braking was extremely difficult. The brake pedal felt abnormally stiff (“thick”… Look up ODI 11714867 at NHTSA ↗ ODI 11717397 On November 8, 2025, at approximately 8:23 p.m., the rear liftgate of my Rivian R1S activated via the Rivian mobile app without my intentional command. The vehicle was stationary at the time. The liftgate opened and struck an overhead obstruction. Rivian has stated that the liftgate was initiated through the mobile app and that the system operated as designed. However, this suggests that the app or vehicle may permit unintended remote activation without adequate safeguards to confirm user intent or prevent activation in confined environments. … Look up ODI 11717397 at NHTSA ↗ ODI 11717398 Component/System: Visibility – Windshield. Was replaced in January 2026, not available for inspection. Pictures attached, doesn't include largest/spider crack on bottom of windshield that was 16" Summary of the Problem: I have experienced six separate windshield failures (cracks and chips) within the first eight months of owning my 2025 Rivian R1S. The most recent windshield was replaced by Rivian, and within five days the new glass developed an 7‑inch crack from an impact. The frequency and severity of these failures are far beyond normal roa… Look up ODI 11717398 at NHTSA ↗
2026-03	2	None	ODI 11721816 The contact owns a 2025 Rivian R1S. The contact stated that while reversing, the rear-view camera displayed a black image. While attempting to roll up the driver's rear window, the window failed to go up completely. The contact stated that the vehicle was taken to a car wash, and water entered the vehicle. In addition, the contact stated that the trunk light remained illuminated while the vehicle was turned off. The vehicle was taken to the dealer, but the vehicle was not inspected. In addition, the contact stated that the vehicle had been to t… Look up ODI 11721816 at NHTSA ↗ ODI 11727287 Hazard lights are inoperable this will be the second time going in for repair but 4th time it has occured. It also makes SOS inoperable and the roof lights. This is a safety concern that has not caused an accident but is a big issue since hazard lights are used when accident or emergencies occur and they are inoperable and this has been a frequent issue Look up ODI 11727287 at NHTSA ↗
2026-04	2	None	ODI 11728920 While driving on a highway, the vehicle displayed an emergency malfunction alert indicating the system was shutting down, followed by a sudden loss of propulsion. I was traveling with my children in the vehicle and had to immediately maneuver off the roadway under unsafe conditions. We were nearly struck by other vehicles while exiting. Law enforcement responded to assist at the scene, as we were stuck on the off ramp without the ability to use flashing lights due to the system shutting down. The vehicle became inoperable and required service.… Look up ODI 11728920 at NHTSA ↗ ODI 11734816 This complaint is associated with Complaint #11717398. My 3rd windshield has cracked after a tiny 1/8" impact point. The result was spidering all the way around the middle sensor housing area and propagating 6" down. It also spidered to the top of the windshield. This tiny impact shouldn't have caused a huge spidering effect. Whether from incorrect installation, car frame issues or defective windshield quality, this is my third heavily cracked windshield in my first 10 months of vehicle ownership. I'm heavily concerned about the safety issue fr… Look up ODI 11734816 at NHTSA ↗
2026-05	2	None	ODI 11735248 I purchased a 2025 Rivian R1S Adventure (VIN: [XXX] ) new from Rivian. Since the first week of ownership, the vehicle has exhibited persistent pulling, drifting, and handling instability requiring constant steering correction. I have brought the vehicle to Rivian Tampa for five service visits over five months. The defect has never been resolved. What I am requesting: Rivian's own technicians have twice attributed this vehicle's handling problems to the factory-installed tires, and confirmed via wheel-swap testing that tire pull is the root caus… Look up ODI 11735248 at NHTSA ↗ ODI 11741159 Vehicles autonomous driving has failed several times. The system changes from autonomous driving to adaptive cruise control without giving the normal alerts for the driver to take the wheel, giving me or my spouse no time to properly react. This system failing resulted in the vehicle going into a ditch. The autonomous driving automatically switched to adaptive cruise control without warning, the lane keeping system also failed as it gave no warning and did not push the vehicle back into the lane either. Although the vehicle cameras recorded … Look up ODI 11741159 at NHTSA ↗
2026-06	1	None	ODI 11743166 Rivian identified the recalls on our car model and are failing to get the vehicle to repair them since we are unable to get to the dealership. Look up ODI 11743166 at NHTSA ↗
2026-07	0	None	No examples available for this selection.
2026-08	0	26V508000	No examples available for this selection.
2026-09	3	26V597000	ODI 11763213 OnXXX, at approximately 5:00 PM CT, my 2025 Rivian R1S was involved in a low-speed rear-end collision at the intersection of [XXX] and the [XXX]. I was merging onto the service road (posted speed approx. 55 mph) behind another vehicle that began its merge through a stop sign, then stopped suddenly. I was moving forward at approximately 5-10 mph while checking oncoming traffic to my left. The vehicle's Automatic Emergency Braking system did not engage, and no forward collision warning was displayed, before I struck the vehicle ahead. I applied t… Look up ODI 11763213 at NHTSA ↗ ODI 11763358 Safety defect involving exterior rearview mirrors on Rivian R1S I am reporting a recurring and worsening safety issue involving the exterior rearview mirrors on my Rivian R1S Gen 2. Both side mirrors repeatedly lose their saved positions without driver input. More concerningly, on multiple occasions the mirrors have changed position while the vehicle was being driven, including at highway speeds. When this occurs, my rearward and side visibility is unexpectedly altered while driving, requiring me to readjust the mirrors and creating a significa… Look up ODI 11763358 at NHTSA ↗ ODI 11766169 On September 20, 2026 at approximately 10:29 a.m. CDT, while traveling on Interstate 30 between Greenville and Royse City, Texas, my 2025 Rivian R1S Gen 2 experienced sustained unintended acceleration in an active construction zone with concrete barriers and no immediate safe exit. I applied very heavy, sustained braking to counter the acceleration until we reached a break in the barriers and could leave the highway. Substantial smoke was then coming from the wheel/brake areas. We were initially unable to place the vehicle in Park; after a vehi… Look up ODI 11766169 at NHTSA ↗
2026-10 (partial)	0	None	No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2022: 3 complaints · 2023: 63 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2022	1	3	3
2023	34	55	63

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2022	6	0	0
2023	75	0	0

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Unknown Or Other	Exterior Lighting	Electrical System	Vehicle Speed Control	Service Brakes	Visibility/Wiper	Forward Collision Avoidance: Automatic Emergency Braking	Forward Collision Avoidance: Adaptive Cruise Control
Unknown Or Other	—	3 ODI 11695876 I am submitting this complaint regarding repeated ineffective repair attempts by Rivian Automotive, Inc. at its Costa Mesa Service Center on my 2025 Rivian R1S Adventure. During multiple service visits at Rivian’s Costa Mesa Service Center (January 29, June 18, July 16, and October 11, 2025), Rivian repeatedly failed to diagnose or correct the same issues affecting my 2025 Rivian R1S Adventure. • Drive Cam / Diagnostics Error: Rivian’s diagnostics incorrectly reported my drive storage as 119 GB when I have a 2 TB SSD (the maximum recommended… Look up ODI 11695876 at NHTSA ↗ ODI 11727287 Hazard lights are inoperable this will be the second time going in for repair but 4th time it has occured. It also makes SOS inoperable and the roof lights. This is a safety concern that has not caused an accident but is a big issue since hazard lights are used when accident or emergencies occur and they are inoperable and this has been a frequent issue Look up ODI 11727287 at NHTSA ↗ ODI 11743166 Rivian identified the recalls on our car model and are failing to get the vehicle to repair them since we are unable to get to the dealership. Look up ODI 11743166 at NHTSA ↗	3 ODI 11681278 While driving my Rivian R1S, 2025 at highway speeds, the infotainment screen went completely black, disabling the speedometer, blind spot monitoring, lane warnings, airbag/seatbelt alerts, and navigation. I had no access to critical safety information while transporting my children, creating a dangerous situation. Rivian service confirmed this is a “known bug” affecting many vehicles, but owners were not warned. Forums show this issue is widespread. A sudden blackout of all safety systems while driving is a major hazard and needs immediate inv… Look up ODI 11681278 at NHTSA ↗ ODI 11695876 I am submitting this complaint regarding repeated ineffective repair attempts by Rivian Automotive, Inc. at its Costa Mesa Service Center on my 2025 Rivian R1S Adventure. During multiple service visits at Rivian’s Costa Mesa Service Center (January 29, June 18, July 16, and October 11, 2025), Rivian repeatedly failed to diagnose or correct the same issues affecting my 2025 Rivian R1S Adventure. • Drive Cam / Diagnostics Error: Rivian’s diagnostics incorrectly reported my drive storage as 119 GB when I have a 2 TB SSD (the maximum recommended… Look up ODI 11695876 at NHTSA ↗ ODI 11727287 Hazard lights are inoperable this will be the second time going in for repair but 4th time it has occured. It also makes SOS inoperable and the roof lights. This is a safety concern that has not caused an accident but is a big issue since hazard lights are used when accident or emergencies occur and they are inoperable and this has been a frequent issue Look up ODI 11727287 at NHTSA ↗	2 ODI 11663279 I was passing another vehicle on the road when the accelerator pedal got stuck on the all-weather floor mat and made the car virtually uncontrollable. I used the brakes to pull the car off the road and to a complete stop before engaging the parking brake and reaching down to dislodge the pedal. Look up ODI 11663279 at NHTSA ↗ ODI 11707116 On November 27th the accelerator on my Rivian became stuck causing the car to accelerate quickly and preventing me from immediately stopping the car. There was a message stating that the regenerative braking system was not available and the accelerator pedal was stuck in the down position. When I pressed on the brake there was a terrible grinding noise and smoke coming from the front tires. I quickly realized that bringing the Rivian to a full stop would likely cause the car to catch fire. Since the road was clear I had time to discuss a plan w… Look up ODI 11707116 at NHTSA ↗	1 ODI 11707116 On November 27th the accelerator on my Rivian became stuck causing the car to accelerate quickly and preventing me from immediately stopping the car. There was a message stating that the regenerative braking system was not available and the accelerator pedal was stuck in the down position. When I pressed on the brake there was a terrible grinding noise and smoke coming from the front tires. I quickly realized that bringing the Rivian to a full stop would likely cause the car to catch fire. Since the road was clear I had time to discuss a plan w… Look up ODI 11707116 at NHTSA ↗	1 ODI 11763358 Safety defect involving exterior rearview mirrors on Rivian R1S I am reporting a recurring and worsening safety issue involving the exterior rearview mirrors on my Rivian R1S Gen 2. Both side mirrors repeatedly lose their saved positions without driver input. More concerningly, on multiple occasions the mirrors have changed position while the vehicle was being driven, including at highway speeds. When this occurs, my rearward and side visibility is unexpectedly altered while driving, requiring me to readjust the mirrors and creating a significa… Look up ODI 11763358 at NHTSA ↗	1 ODI 11667308 On [XXX], our 2025 Rivian R1S lurched forward while stopped at a red light, waiting to make a left turn. The driver, [XXX] , had her foot off the accelerator when the vehicle suddenly surged forward. She slammed on the brake, and the vehicle briefly bounced back , but then lurched forward again, striking the stopped vehicle in front a second time. There were no warnings or alerts on the dashboard. The incident was captured on video and shows a clear case of unintended forward acceleration. This may be linked to Rivian’s accelerator pedal recal… Look up ODI 11667308 at NHTSA ↗	0
Exterior Lighting	3 ODI 11695876 I am submitting this complaint regarding repeated ineffective repair attempts by Rivian Automotive, Inc. at its Costa Mesa Service Center on my 2025 Rivian R1S Adventure. During multiple service visits at Rivian’s Costa Mesa Service Center (January 29, June 18, July 16, and October 11, 2025), Rivian repeatedly failed to diagnose or correct the same issues affecting my 2025 Rivian R1S Adventure. • Drive Cam / Diagnostics Error: Rivian’s diagnostics incorrectly reported my drive storage as 119 GB when I have a 2 TB SSD (the maximum recommended… Look up ODI 11695876 at NHTSA ↗ ODI 11727287 Hazard lights are inoperable this will be the second time going in for repair but 4th time it has occured. It also makes SOS inoperable and the roof lights. This is a safety concern that has not caused an accident but is a big issue since hazard lights are used when accident or emergencies occur and they are inoperable and this has been a frequent issue Look up ODI 11727287 at NHTSA ↗ ODI 11743166 Rivian identified the recalls on our car model and are failing to get the vehicle to repair them since we are unable to get to the dealership. Look up ODI 11743166 at NHTSA ↗	—	2 ODI 11695876 I am submitting this complaint regarding repeated ineffective repair attempts by Rivian Automotive, Inc. at its Costa Mesa Service Center on my 2025 Rivian R1S Adventure. During multiple service visits at Rivian’s Costa Mesa Service Center (January 29, June 18, July 16, and October 11, 2025), Rivian repeatedly failed to diagnose or correct the same issues affecting my 2025 Rivian R1S Adventure. • Drive Cam / Diagnostics Error: Rivian’s diagnostics incorrectly reported my drive storage as 119 GB when I have a 2 TB SSD (the maximum recommended… Look up ODI 11695876 at NHTSA ↗ ODI 11727287 Hazard lights are inoperable this will be the second time going in for repair but 4th time it has occured. It also makes SOS inoperable and the roof lights. This is a safety concern that has not caused an accident but is a big issue since hazard lights are used when accident or emergencies occur and they are inoperable and this has been a frequent issue Look up ODI 11727287 at NHTSA ↗	0	0	0	0	0
Electrical System	3 ODI 11681278 While driving my Rivian R1S, 2025 at highway speeds, the infotainment screen went completely black, disabling the speedometer, blind spot monitoring, lane warnings, airbag/seatbelt alerts, and navigation. I had no access to critical safety information while transporting my children, creating a dangerous situation. Rivian service confirmed this is a “known bug” affecting many vehicles, but owners were not warned. Forums show this issue is widespread. A sudden blackout of all safety systems while driving is a major hazard and needs immediate inv… Look up ODI 11681278 at NHTSA ↗ ODI 11695876 I am submitting this complaint regarding repeated ineffective repair attempts by Rivian Automotive, Inc. at its Costa Mesa Service Center on my 2025 Rivian R1S Adventure. During multiple service visits at Rivian’s Costa Mesa Service Center (January 29, June 18, July 16, and October 11, 2025), Rivian repeatedly failed to diagnose or correct the same issues affecting my 2025 Rivian R1S Adventure. • Drive Cam / Diagnostics Error: Rivian’s diagnostics incorrectly reported my drive storage as 119 GB when I have a 2 TB SSD (the maximum recommended… Look up ODI 11695876 at NHTSA ↗ ODI 11727287 Hazard lights are inoperable this will be the second time going in for repair but 4th time it has occured. It also makes SOS inoperable and the roof lights. This is a safety concern that has not caused an accident but is a big issue since hazard lights are used when accident or emergencies occur and they are inoperable and this has been a frequent issue Look up ODI 11727287 at NHTSA ↗	2 ODI 11695876 I am submitting this complaint regarding repeated ineffective repair attempts by Rivian Automotive, Inc. at its Costa Mesa Service Center on my 2025 Rivian R1S Adventure. During multiple service visits at Rivian’s Costa Mesa Service Center (January 29, June 18, July 16, and October 11, 2025), Rivian repeatedly failed to diagnose or correct the same issues affecting my 2025 Rivian R1S Adventure. • Drive Cam / Diagnostics Error: Rivian’s diagnostics incorrectly reported my drive storage as 119 GB when I have a 2 TB SSD (the maximum recommended… Look up ODI 11695876 at NHTSA ↗ ODI 11727287 Hazard lights are inoperable this will be the second time going in for repair but 4th time it has occured. It also makes SOS inoperable and the roof lights. This is a safety concern that has not caused an accident but is a big issue since hazard lights are used when accident or emergencies occur and they are inoperable and this has been a frequent issue Look up ODI 11727287 at NHTSA ↗	—	1 ODI 11700895 SUMMARY OF PROBLEM: Vehicle experienced sudden uncontrolled acceleration and deceleration while driving on busy road with family as passengers on November 16 2025. Vehicle provided no warning before loss of control occurred. Created immediate risk of collision and serious injury. DETAILED DESCRIPTION: On November 16 2025 at approximately 5:25 PM ET, my 2025 Rivian R1S experienced sudden uncontrolled acceleration and deceleration while driving on a busy roadway. The vehicle began accelerating and decelerating erratically without driver input,… Look up ODI 11700895 at NHTSA ↗	1 ODI 11700895 SUMMARY OF PROBLEM: Vehicle experienced sudden uncontrolled acceleration and deceleration while driving on busy road with family as passengers on November 16 2025. Vehicle provided no warning before loss of control occurred. Created immediate risk of collision and serious injury. DETAILED DESCRIPTION: On November 16 2025 at approximately 5:25 PM ET, my 2025 Rivian R1S experienced sudden uncontrolled acceleration and deceleration while driving on a busy roadway. The vehicle began accelerating and decelerating erratically without driver input,… Look up ODI 11700895 at NHTSA ↗	1 ODI 11644165 Winter weather led to snow buildup on the headlamps which made them useless. Fortunately this was during the day so there was plenty of sunlight. If this was at night, I would not have had any visibility and would have needed to stop every few miles to clean the headlamps. My BMW uses washer fluid to clean my headlamps and the xenon's are hot enough to melt snow. Neither of these are in the Rivian Look up ODI 11644165 at NHTSA ↗	1 ODI 11698854 While driving the entire computer shuts down and reboots, both screens go black for several minutes. Speed display disappears, turn signals stop working, after the screens come back on there are warning lights for emergency braking disabled, cruise control disabled, and the headlights won’t come on for several minutes. Look up ODI 11698854 at NHTSA ↗	0
Vehicle Speed Control	2 ODI 11663279 I was passing another vehicle on the road when the accelerator pedal got stuck on the all-weather floor mat and made the car virtually uncontrollable. I used the brakes to pull the car off the road and to a complete stop before engaging the parking brake and reaching down to dislodge the pedal. Look up ODI 11663279 at NHTSA ↗ ODI 11707116 On November 27th the accelerator on my Rivian became stuck causing the car to accelerate quickly and preventing me from immediately stopping the car. There was a message stating that the regenerative braking system was not available and the accelerator pedal was stuck in the down position. When I pressed on the brake there was a terrible grinding noise and smoke coming from the front tires. I quickly realized that bringing the Rivian to a full stop would likely cause the car to catch fire. Since the road was clear I had time to discuss a plan w… Look up ODI 11707116 at NHTSA ↗	0	1 ODI 11700895 SUMMARY OF PROBLEM: Vehicle experienced sudden uncontrolled acceleration and deceleration while driving on busy road with family as passengers on November 16 2025. Vehicle provided no warning before loss of control occurred. Created immediate risk of collision and serious injury. DETAILED DESCRIPTION: On November 16 2025 at approximately 5:25 PM ET, my 2025 Rivian R1S experienced sudden uncontrolled acceleration and deceleration while driving on a busy roadway. The vehicle began accelerating and decelerating erratically without driver input,… Look up ODI 11700895 at NHTSA ↗	—	5 ODI 11675876 While my wife was driving our 2025 Rivian R1S (approx. 13,500 miles), the vehicle was at a complete stop when it began to slowly roll forward on its own, followed by a sudden surge of acceleration, despite no input on the accelerator. This unexpected movement caused the vehicle to collide with a Tesla directly in front and involved another two vehicles. This incident posed a serious safety risk and could have injured pedestrians or other drivers. There were no warning lights or error messages before or during the incident. The cause is UNKNOWN… Look up ODI 11675876 at NHTSA ↗ ODI 11700895 SUMMARY OF PROBLEM: Vehicle experienced sudden uncontrolled acceleration and deceleration while driving on busy road with family as passengers on November 16 2025. Vehicle provided no warning before loss of control occurred. Created immediate risk of collision and serious injury. DETAILED DESCRIPTION: On November 16 2025 at approximately 5:25 PM ET, my 2025 Rivian R1S experienced sudden uncontrolled acceleration and deceleration while driving on a busy roadway. The vehicle began accelerating and decelerating erratically without driver input,… Look up ODI 11700895 at NHTSA ↗ ODI 11707116 On November 27th the accelerator on my Rivian became stuck causing the car to accelerate quickly and preventing me from immediately stopping the car. There was a message stating that the regenerative braking system was not available and the accelerator pedal was stuck in the down position. When I pressed on the brake there was a terrible grinding noise and smoke coming from the front tires. I quickly realized that bringing the Rivian to a full stop would likely cause the car to catch fire. Since the road was clear I had time to discuss a plan w… Look up ODI 11707116 at NHTSA ↗	0	1 ODI 11675876 While my wife was driving our 2025 Rivian R1S (approx. 13,500 miles), the vehicle was at a complete stop when it began to slowly roll forward on its own, followed by a sudden surge of acceleration, despite no input on the accelerator. This unexpected movement caused the vehicle to collide with a Tesla directly in front and involved another two vehicles. This incident posed a serious safety risk and could have injured pedestrians or other drivers. There were no warning lights or error messages before or during the incident. The cause is UNKNOWN… Look up ODI 11675876 at NHTSA ↗	1 ODI 11644682 I own a R1S and the vehicle is less than 900miles old (21st day of ownership). When driving today on the highway at 75miles - the vehicle suddenly decelerated to 51 miles. I almost got rear ended by a truck and was very difficult to manoeuvre to safe place from the left lane to the right most lane. I parked in a safe spot and saw through several customer Complaint forums that we need to do a hard reset. But the messages were from customers that are 3 years old. I am surprised this still exists as a complaint. I almost died today Look up ODI 11644682 at NHTSA ↗
Service Brakes	1 ODI 11707116 On November 27th the accelerator on my Rivian became stuck causing the car to accelerate quickly and preventing me from immediately stopping the car. There was a message stating that the regenerative braking system was not available and the accelerator pedal was stuck in the down position. When I pressed on the brake there was a terrible grinding noise and smoke coming from the front tires. I quickly realized that bringing the Rivian to a full stop would likely cause the car to catch fire. Since the road was clear I had time to discuss a plan w… Look up ODI 11707116 at NHTSA ↗	0	1 ODI 11700895 SUMMARY OF PROBLEM: Vehicle experienced sudden uncontrolled acceleration and deceleration while driving on busy road with family as passengers on November 16 2025. Vehicle provided no warning before loss of control occurred. Created immediate risk of collision and serious injury. DETAILED DESCRIPTION: On November 16 2025 at approximately 5:25 PM ET, my 2025 Rivian R1S experienced sudden uncontrolled acceleration and deceleration while driving on a busy roadway. The vehicle began accelerating and decelerating erratically without driver input,… Look up ODI 11700895 at NHTSA ↗	5 ODI 11675876 While my wife was driving our 2025 Rivian R1S (approx. 13,500 miles), the vehicle was at a complete stop when it began to slowly roll forward on its own, followed by a sudden surge of acceleration, despite no input on the accelerator. This unexpected movement caused the vehicle to collide with a Tesla directly in front and involved another two vehicles. This incident posed a serious safety risk and could have injured pedestrians or other drivers. There were no warning lights or error messages before or during the incident. The cause is UNKNOWN… Look up ODI 11675876 at NHTSA ↗ ODI 11700895 SUMMARY OF PROBLEM: Vehicle experienced sudden uncontrolled acceleration and deceleration while driving on busy road with family as passengers on November 16 2025. Vehicle provided no warning before loss of control occurred. Created immediate risk of collision and serious injury. DETAILED DESCRIPTION: On November 16 2025 at approximately 5:25 PM ET, my 2025 Rivian R1S experienced sudden uncontrolled acceleration and deceleration while driving on a busy roadway. The vehicle began accelerating and decelerating erratically without driver input,… Look up ODI 11700895 at NHTSA ↗ ODI 11707116 On November 27th the accelerator on my Rivian became stuck causing the car to accelerate quickly and preventing me from immediately stopping the car. There was a message stating that the regenerative braking system was not available and the accelerator pedal was stuck in the down position. When I pressed on the brake there was a terrible grinding noise and smoke coming from the front tires. I quickly realized that bringing the Rivian to a full stop would likely cause the car to catch fire. Since the road was clear I had time to discuss a plan w… Look up ODI 11707116 at NHTSA ↗	—	0	1 ODI 11675876 While my wife was driving our 2025 Rivian R1S (approx. 13,500 miles), the vehicle was at a complete stop when it began to slowly roll forward on its own, followed by a sudden surge of acceleration, despite no input on the accelerator. This unexpected movement caused the vehicle to collide with a Tesla directly in front and involved another two vehicles. This incident posed a serious safety risk and could have injured pedestrians or other drivers. There were no warning lights or error messages before or during the incident. The cause is UNKNOWN… Look up ODI 11675876 at NHTSA ↗	0
Visibility/Wiper	1 ODI 11763358 Safety defect involving exterior rearview mirrors on Rivian R1S I am reporting a recurring and worsening safety issue involving the exterior rearview mirrors on my Rivian R1S Gen 2. Both side mirrors repeatedly lose their saved positions without driver input. More concerningly, on multiple occasions the mirrors have changed position while the vehicle was being driven, including at highway speeds. When this occurs, my rearward and side visibility is unexpectedly altered while driving, requiring me to readjust the mirrors and creating a significa… Look up ODI 11763358 at NHTSA ↗	0	1 ODI 11644165 Winter weather led to snow buildup on the headlamps which made them useless. Fortunately this was during the day so there was plenty of sunlight. If this was at night, I would not have had any visibility and would have needed to stop every few miles to clean the headlamps. My BMW uses washer fluid to clean my headlamps and the xenon's are hot enough to melt snow. Neither of these are in the Rivian Look up ODI 11644165 at NHTSA ↗	0	0	—	0	0
Forward Collision Avoidance: Automatic Emergency Braking	1 ODI 11667308 On [XXX], our 2025 Rivian R1S lurched forward while stopped at a red light, waiting to make a left turn. The driver, [XXX] , had her foot off the accelerator when the vehicle suddenly surged forward. She slammed on the brake, and the vehicle briefly bounced back , but then lurched forward again, striking the stopped vehicle in front a second time. There were no warnings or alerts on the dashboard. The incident was captured on video and shows a clear case of unintended forward acceleration. This may be linked to Rivian’s accelerator pedal recal… Look up ODI 11667308 at NHTSA ↗	0	1 ODI 11698854 While driving the entire computer shuts down and reboots, both screens go black for several minutes. Speed display disappears, turn signals stop working, after the screens come back on there are warning lights for emergency braking disabled, cruise control disabled, and the headlights won’t come on for several minutes. Look up ODI 11698854 at NHTSA ↗	1 ODI 11675876 While my wife was driving our 2025 Rivian R1S (approx. 13,500 miles), the vehicle was at a complete stop when it began to slowly roll forward on its own, followed by a sudden surge of acceleration, despite no input on the accelerator. This unexpected movement caused the vehicle to collide with a Tesla directly in front and involved another two vehicles. This incident posed a serious safety risk and could have injured pedestrians or other drivers. There were no warning lights or error messages before or during the incident. The cause is UNKNOWN… Look up ODI 11675876 at NHTSA ↗	1 ODI 11675876 While my wife was driving our 2025 Rivian R1S (approx. 13,500 miles), the vehicle was at a complete stop when it began to slowly roll forward on its own, followed by a sudden surge of acceleration, despite no input on the accelerator. This unexpected movement caused the vehicle to collide with a Tesla directly in front and involved another two vehicles. This incident posed a serious safety risk and could have injured pedestrians or other drivers. There were no warning lights or error messages before or during the incident. The cause is UNKNOWN… Look up ODI 11675876 at NHTSA ↗	0	—	1 ODI 11632562 On the way home from picking up the vehicle, the adaptive cruise control and the late keep assist functionality failed. The service center determined that one of the front radars needed to be replaced. Look up ODI 11632562 at NHTSA ↗
Forward Collision Avoidance: Adaptive Cruise Control	0	0	0	1 ODI 11644682 I own a R1S and the vehicle is less than 900miles old (21st day of ownership). When driving today on the highway at 75miles - the vehicle suddenly decelerated to 51 miles. I almost got rear ended by a truck and was very difficult to manoeuvre to safe place from the left lane to the right most lane. I parked in a safe spot and saw through several customer Complaint forums that we need to do a hard reset. But the messages were from customers that are 3 years old. I am surprised this still exists as a complaint. I almost died today Look up ODI 11644682 at NHTSA ↗	0	0	1 ODI 11632562 On the way home from picking up the vehicle, the adaptive cruise control and the late keep assist functionality failed. The service center determined that one of the front radars needed to be replaced. Look up ODI 11632562 at NHTSA ↗	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

4 patterns with matching reports.

Warning lights and dashboard alerts

6 mentions · 11.1% of complaints

Median mileage: 1,112 mi (2 usable records).

ODI 11675876

While my wife was driving our 2025 Rivian R1S (approx. 13,500 miles), the vehicle was at a complete stop when it began to slowly roll forward on its own, followed by a sudden surge of acceleration, despite no input on the accelerator. This unexpected movement caused the vehicle to collide with a Tesla directly in front and involved another two vehicles. This incident posed a serious safety risk and could have injured pedestrians or other drivers. There were no warning lights or error messages before or during the incident. The cause is UNKNOWN…

Look up ODI 11675876 at NHTSA ↗

ODI 11677227 · 2,200 mi

The contact owns a 2025 Rivian R1S. The contact stated that while attempting to reverse out of a driveway with the brake pedal still engaged, the vehicle lurched forward, crashing into the vehicle that was parked in front of her, with the entire front end of the vehicle. The vehicle then lurched to the left and crashed into another parked vehicle across the street, where it came to a stop and totaled that parked vehicle. Property damage was reported to the fence that was in front of the parked vehicle. The speed at the time of the crash was unk…

Look up ODI 11677227 at NHTSA ↗

ODI 11693883 · 24 mi

The contact owned a 2025 Rivian R1S. The contact stated that while driving 24 MPH, the other vehicle switched lanes in front of the contact's vehicle. The other driver had a learner's permit. The contact depressed the brake pedal, but it traveled down to the floorboard, and the vehicle failed to respond. The vehicle was pushed into the cement divider. The vehicle came to a stop when it crashed into a light pole inside the cement divider. The contact was unsure whether there was a warning light illuminated. The air bags deployed. A police report…

Look up ODI 11693883 at NHTSA ↗

Matching rule

\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Brake response concerns

4 mentions · 7.4% of complaints

Median mileage: 1,112 mi (2 usable records).

ODI 11677227 · 2,200 mi

Look up ODI 11677227 at NHTSA ↗

ODI 11693883 · 24 mi

Look up ODI 11693883 at NHTSA ↗

ODI 11714867

Look up ODI 11714867 at NHTSA ↗

Matching rule

Hard or delayed shifting

2 mentions · 3.7% of complaints

Median mileage: 2,200 mi (1 usable records).

ODI 11667308

On [XXX], our 2025 Rivian R1S lurched forward while stopped at a red light, waiting to make a left turn. The driver, [XXX] , had her foot off the accelerator when the vehicle suddenly surged forward. She slammed on the brake, and the vehicle briefly bounced back , but then lurched forward again, striking the stopped vehicle in front a second time. There were no warnings or alerts on the dashboard. The incident was captured on video and shows a clear case of unintended forward acceleration. This may be linked to Rivian’s accelerator pedal recal…

Look up ODI 11667308 at NHTSA ↗

ODI 11677227 · 2,200 mi

Look up ODI 11677227 at NHTSA ↗

Matching rule

Steering assistance concerns

2 mentions · 3.7% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11635538

Look up ODI 11635538 at NHTSA ↗

ODI 11635709

Look up ODI 11635709 at NHTSA ↗

Matching rule

\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b