Explore the records behind recurring owner reports.
1 owner complaints analyzed
2 distinct recall campaigns
Not available median reported failure mileage
Scope: 1999 to 2002 model years. Data updated: . 0 complaints include usable failure mileage. View data status.
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 1999 | 2 |
| 2000 | 1 |
| 2001 | 1 |
| 2002 | 1 |
1999: 2; 2000: 1; 2001: 1; 2002: 1
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
Reported: 2002-07-15 (July 15, 2002) · Model years: 1999, 2000, 2001, 2002
ON CERTAIN PASSENGER VEHICLES AND LIMOUSINES, THE LOW PRESSURE BRAKE FLUID FEED PIPE BETWEEN THE MASTER CYLINDER AND REMOTE RESERVOIR HAS THE POTENTIAL TO TRAP OR RETAIN AIR.
Consequence: THIS AIR COULD ENTER THE MASTER CYLINDER CAUSING EXCESSIVE PEDAL TRAVEL AND PARTIAL FAILURE OF THE PRIMARY CIRCUIT, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE BOTH HOSES AND BRAKE FLUID RESERVOIR. OWNER NOTIFICATION BEGAN JULY 19, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT ROLLS-ROYCE AT 1-800-777-6923.
NHTSA campaign record ↗Reported: 1999-06-04 (June 4, 1999) · Model years: 1999
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE THERMOSTAT REGULATING THE TEMPERATURE OF THE HEATED SEATS WAS INCORRECTLY POSITIONED DURING ASSEMBLY. THIS INCORRECT POSITIONING CREATES THE POTENTIAL THAT THE SURFACE OF THE HEATED SEAT CAN REACH AN UNACCEPTABLY HIGH TEMPERATURE.
Consequence: IN EXTREME CASES, THIS COULD CAUSE DAMAGE TO ANY OBJECT IN CONTACT WITH THE SEAT CUSHION.
Remedy: DEALERS WILL INSTALL AN ADDITIONAL TEMPERATURE CONTROL WITH EACH SEAT EQUIPPED WITH HEATING ELEMENTS.
NHTSA campaign record ↗Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
1 unique complaints in this selection. Analysis snapshot: 2026-09-30.
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
| Component | 1999 | 2000 | 2001 | 2002 |
|---|---|---|---|---|
| Service Brakes, Hydraulic:Foundation Components:Hoses, Lines/Piping, And Fittings | 1100.0%ODI 567212DEALER PERFORMED RECALL 02V187, HOWEVER AFTER REPAIRS CONSUMER NOTICED THAT THE BRAKE PEDAL WENT TO THE FLOOR WHEN HEAVY PRESSURE WAS APPLIED, BRAKES WOULD ALSO FADE, DEALER BLED AND FLUSHED THE HYDRAULIC SYSTEM, ALSO REPLACED 3 PRESSURE ACCUMULATORS. *SLC | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Suspension:Rear:Shock Absorber | 1100.0%ODI 567212DEALER PERFORMED RECALL 02V187, HOWEVER AFTER REPAIRS CONSUMER NOTICED THAT THE BRAKE PEDAL WENT TO THE FLOOR WHEN HEAVY PRESSURE WAS APPLIED, BRAKES WOULD ALSO FADE, DEALER BLED AND FLUSHED THE HYDRAULIC SYSTEM, ALSO REPLACED 3 PRESSURE ACCUMULATORS. *SLC | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
| Component | Mileage range (25th–75th percentile) | Median | Usable records | Examples |
|---|---|---|---|---|
| No usable records for this analysis. | ||||
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
| Month | Complaints | Campaigns announced | Examples |
|---|---|---|---|
| 2024-10 | 0 | None | No examples available for this selection. |
| 2024-11 | 0 | None | No examples available for this selection. |
| 2024-12 | 0 | None | No examples available for this selection. |
| 2025-01 | 0 | None | No examples available for this selection. |
| 2025-02 | 0 | None | No examples available for this selection. |
| 2025-03 | 0 | None | No examples available for this selection. |
| 2025-04 | 0 | None | No examples available for this selection. |
| 2025-05 | 0 | None | No examples available for this selection. |
| 2025-06 | 0 | None | No examples available for this selection. |
| 2025-07 | 0 | None | No examples available for this selection. |
| 2025-08 | 0 | None | No examples available for this selection. |
| 2025-09 | 0 | None | No examples available for this selection. |
| 2025-10 | 0 | None | No examples available for this selection. |
| 2025-11 | 0 | None | No examples available for this selection. |
| 2025-12 | 0 | None | No examples available for this selection. |
| 2026-01 | 0 | None | No examples available for this selection. |
| 2026-02 | 0 | None | No examples available for this selection. |
| 2026-03 | 0 | None | No examples available for this selection. |
| 2026-04 | 0 | None | No examples available for this selection. |
| 2026-05 | 0 | None | No examples available for this selection. |
| 2026-06 | 0 | None | No examples available for this selection. |
| 2026-07 | 0 | None | No examples available for this selection. |
| 2026-08 | 0 | None | No examples available for this selection. |
| 2026-09 (partial) | 0 | None | No examples available for this selection. |
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2001: 0 complaints · 2002: 0 complaints
| Model year | Through age 0 | Through age 1 | Through age 2 |
|---|---|---|---|
| 2001 | 0 | 0 | 0 |
| 2002 | 0 | 0 | 0 |
| Year | Incident dates used | Filing date fallbacks | Excluded dates |
|---|---|---|---|
| 2001 | 0 | 0 | 0 |
| 2002 | 0 | 0 | 0 |
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
| Component | Service Brakes, Hydraulic:Foundation Components:Hoses, Lines/Piping, And Fittings | Suspension:Rear:Shock Absorber |
|---|---|---|
| Service Brakes, Hydraulic:Foundation Components:Hoses, Lines/Piping, And Fittings | — | 1ODI 567212DEALER PERFORMED RECALL 02V187, HOWEVER AFTER REPAIRS CONSUMER NOTICED THAT THE BRAKE PEDAL WENT TO THE FLOOR WHEN HEAVY PRESSURE WAS APPLIED, BRAKES WOULD ALSO FADE, DEALER BLED AND FLUSHED THE HYDRAULIC SYSTEM, ALSO REPLACED 3 PRESSURE ACCUMULATORS. *SLC |
| Suspension:Rear:Shock Absorber | 1ODI 567212DEALER PERFORMED RECALL 02V187, HOWEVER AFTER REPAIRS CONSUMER NOTICED THAT THE BRAKE PEDAL WENT TO THE FLOOR WHEN HEAVY PRESSURE WAS APPLIED, BRAKES WOULD ALSO FADE, DEALER BLED AND FLUSHED THE HYDRAULIC SYSTEM, ALSO REPLACED 3 PRESSURE ACCUMULATORS. *SLC | — |
Co-reporting does not establish that one component caused another concern.
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
1 patterns with matching reports.
1 mentions · 100.0% of complaints
Median mileage: Unavailable (0 usable records).
DEALER PERFORMED RECALL 02V187, HOWEVER AFTER REPAIRS CONSUMER NOTICED THAT THE BRAKE PEDAL WENT TO THE FLOOR WHEN HEAVY PRESSURE WAS APPLIED, BRAKES WOULD ALSO FADE, DEALER BLED AND FLUSHED THE HYDRAULIC SYSTEM, ALSO REPLACED 3 PRESSURE ACCUMULATORS. *SLC
\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b