Shasta PHOENIX recalls by model year
Explore the records behind recurring owner reports.
Key facts
2 owner complaints analyzed
9 distinct recall campaigns
200 mi median reported failure mileage
Scope: 2000 to 2026 model years. Data updated: . 1 complaints include usable failure mileage. View data status.
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2013 | 1 |
| 2014 | 1 |
| 2017 | 1 |
| 2018 | 1 |
| 2019 | 2 |
| 2020 | 2 |
| 2021 | 1 |
| 2022 | 1 |
| 2023 | 1 |
| 2024 | 1 |
| 2025 | 1 |
| 2026 | 1 |
2013: 1; 2014: 1; 2017: 1; 2018: 1; 2019: 2; 2020: 2; 2021: 1; 2022: 1; 2023: 1; 2024: 1; 2025: 1; 2026: 1
Year-by-year records
Recall history
9 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
03V373000 · Equipment:Recreational Vehicle/Trailer
Reported: 2003-10-14 (October 14, 2003) · Model years: 2000, 2001, 2002
ON CERTAIN MOTOR HOMES, TRAVEL TRAILERS, AND FIFTH WHEEL TRAILERS EQUIPPED WITH SAMSUNG MICROWAVE OVENS, THESE UNITS WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.
Consequence: AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.
Remedy: SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAMSUNG AT 800-932-3837 OR COACHMEN AT 1-219-825-5821.
NHTSA campaign record ↗13V203000 · Equipment
Reported: 2013-05-17 (May 17, 2013) · Model years: 2013, 2014
Forest River is recalling certain model year 2013-2014 Forest River models Blue Ridge, Cardinal, Cherokee, Columbus, EVO, Georgetown, Flagstaff, Forester, Lexington, Puma, Rockwood, Sabre, Salem, Sandpiper, Sandstorm, Sierra, Stealth, Sunseeker, Wildcat, Wildwood, Work and Play and XLR; Coachmen models Brookstone, Catalina, Chaparral, Concord, Encounter, Freedom Express, Freelander, Leprechaun, Mirada, Pursuit, and Sportcoach; Prime Time models Avenger, Crusader, Lacrosse, Saniber, and Tracer; Palomino model Maverick Truck Camper; Cargo Mate model Eliminator and Shasta models Revere, Phoenix recreational vehicles manufactured from February 13, 2013, through April 18, 2013. Due to a design change in the power awning motor assembly, the motor assembly screws may unknowingly shear.
Consequence: If the motor assembly screws shear, it is possible that the awning can unfurl unexpectedly, either while the vehicle is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.
Remedy: Forest River will notify owners and Dometic staff will replace the affected motors with motors of a different design. The safety recall began on July 29, 2013. Owners may contact Forest River at 1-574-389-4600 or Dometic at 1-888-447-0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed.
NHTSA campaign record ↗19V476000 · Equipment | Electrical System
Reported: 2019-06-21 (June 21, 2019) · Model years: 2017, 2018, 2019, 2020
Forest River, Inc. (Forest River) is recalling certain 2017-2020 Coachmen Chapparal, Chapparal Lite, Chapparal X-Lite and Shasta Phoenix recreational trailers. The outside kitchen may be equipped with a standard outlet receptacle and not a Ground Fault Circuit Interrupter (GFCI) protected outlet.
Consequence: If the outside kitchen receptacles are not GFCI protected, occupants may be electrically shocked, increasing the risk of injury or death.
Remedy: Forest River will notify owners, and dealers will replace a standard 110V outlet in the exterior kitchen with a Ground Fault Circuit Interrupter (GFCI) one. The recall is expected to begin July 31, 2019. Owners may contact Forest River customer service at 1-574-825-8360. Forest River's number for this recall is 110-1035.
NHTSA campaign record ↗18V354000 · Equipment:Recreational Vehicle/Trailer:Lpg Systems
Reported: 2018-05-30 (May 30, 2018) · Model years: 2019
Forest River, Inc. (Forest River) is recalling certain 2019 Coachmen Chaparral, Chaparral Lite and Brookstone, and Shasta Phoenix recreational trailers. The liquid propane (LP) gas bottle ring on these trailers may not have a deep enough pierce punch to bind the metal strap, possibly resulting in the LP bottle detaching.
Consequence: If the LP bottle detaches while moving, it can increase the risk of a crash.
Remedy: Forest River will notify owners, and dealers will install new LP bottle rings, free of charge. The recall began on June 28, 2018. Owners may contact Forest River customer service at 1-574-825-8360. Forest River's number for this recall is 110-0738.
NHTSA campaign record ↗22V813000 · Equipment:Recreational Vehicle/Trailer:Plumbing:Potable Water:Storage Tank | Structure:Frame And Members
Reported: 2022-10-31 (October 31, 2022) · Model years: 2020, 2021
Forest River, Inc. (Forest River) is recalling certain 2020-2021 Shasta Phoenix, Coachmen Brookstone, and 2019-2022 Coachmen Chaparral, and Chaparral Lite fifth wheels. The floating cross-member may not be installed correctly and fail to retain the holding tanks, causing the holding tanks to become dislodged.
Consequence: A tank that becomes dislodged during transit increases the risk of a crash.
Remedy: Dealers will inspect and relocate the cross-member as necessary, free of charge. Owner notification letters were mailed November 29, 2022. Owners may contact Forest River customer service at 1-574-825-7101. Forest River's number for this recall is 110-1561.
NHTSA campaign record ↗22V556000 · Equipment:Recreational Vehicle/Trailer
Reported: 2022-07-29 (July 29, 2022) · Model years: 2022
Forest River, Inc. (Forest River) is recalling certain 2022-2023 Coachmen Catalina, Cross Trail, Pursuit, Sportscoach, East to West Della Terra, Silver Lake, Forest River Forester, FR3, Sunseeker, Wildwood, 2022 Coachmen Adrenaline, Apex, Brookstone, Chaparral, Chapparral Lite, Clipper, Freedom Express, Independence Trail, Mirada, Spirit, Viking, Work and Play, East to West Ahara, Tandara, Forest River Aurora, Cardinal, Cedar Creek, Cherokee, Flagstaff, Georgetown, Ibex, Impression, Ozark, Puma, R-Pod, Rockwood, Sabre, Salem, Sandpiper, Sandstorm, Shockwave, Sierra, Solera, Stealth, Stealth Evo, Surveyor, Vengeance, Vibe, Wildcat, XLR Toyhauler, Prime Time Avenger, Crusader, Lacrosse, Sanibel, Tracer, Shasta Oasis, and Phoenix fifth wheel and travel trailers. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.
Consequence: An awning that drops or extends beyond normal operation can increase the risk of injury.
Remedy: Dealers will replace the fabric roll or complete awning, as necessary, free of charge. Owner notification letters were mailed August 17, 2022. Owners may contact the customer service numbers listed in the recall report for their designated model. Forest River's number for this recall is 51-1532. This recall supersedes and expands NHTSA recall number 22V-486.
NHTSA campaign record ↗23V262000 · Equipment
Reported: 2023-04-13 (April 13, 2023) · Model years: 2023
Forest River, Inc. (Forest River) is recalling certain 2021 Forester 2401BSD, FR3 F3A32DSF, Georgetown GTA36K7, 2022-2023 East to West Entrada, 2023 East to West Alta, Coachmen Apex, Brookstone, Chaparral and Chaparral Lite, Forest River Crusader, Sanibel, Shasta Phoenix, Coachmen Spirit, and East to West Tandara vehicles. The solar panel mounting hardware may become loose and pull through the slot in the panel.
Consequence: Loose hardware can cause the solar panels to detach from the vehicle during transit, increasing the risk of a crash.
Remedy: Dealers will install additional hardware to the existing panel and install a secondary holding bracket, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact East to West Alta, Entrada and Tandara customer service at 1-574-264-6664; Coachmen Apex and Spirit customer service at 1-574-825-8205; Coachmen Brookstone, Chaparral, Chaparral Lite, and Shasta Phoenix customer service at 1-574-825-7101; Crusader and Sanibel customer service at 1-574-862-1025; and Georgetown Forester and FR3 customer service at 1-574-206-7600. Forest River's number for this recall is 51-1607.
NHTSA campaign record ↗23V660000 · Electrical System:Wiring:Fuses And Circuit Breakers
Reported: 2023-09-29 (September 29, 2023) · Model years: 2024
Forest River, Inc. (Forest River) is recalling certain 2024 Coachmen Brookstone, Chaparral, Chaparral Lite, and Shasta Phoenix fifth wheel trailers. The affected vehicles may have been manufactured with an incorrect fuse in the power distribution center.
Consequence: An incorrect fuse may not function as intended and increase the risk of a fire.
Remedy: Dealers will replace the fuse with a 15-AMP 12-Volt fuse, free of charge. Owner notification letters were mailed October 6, 2023. Owners may contact Forest River Customer Service at 1-574-825-7101. Forest River's number for this recall is 110-1686.
NHTSA campaign record ↗26V020000 · Structure:Body:Door | Equipment:Recreational Vehicle/Trailer
Reported: 2026-01-19 (January 19, 2026) · Model years: 2025, 2026
Forest River, Inc. (Forest River) is recalling certain 2023-2026 Forest River Work and Play, 2024-2026 East to West Takoda, Coachmen Chaparral, 2025-2026 Shasta Phoenix, 2023-2025 Forest River Riverstone, 2022-2026 Coachmen Adrenaline, and 2025 Forest River Cedar Creek fifth wheel travel trailers. The ramp door may break away from the door frame while loading or unloading vehicles.
Consequence: A ramp door that breaks during use increases the risk of injury.
Remedy: Dealers will install additional support brackets, free of charge. Owner notification letters were mailed February 18, 2026. Owners may contact Coachmen Adrenaline & Work and Play customer service at 1-574-825-6302, Riverstone customer service at 1-260-593-4028, East to West Takoda customer service at 1-574-264-6664, Cedar Creek customer service at 1-260-593-4000, Coachmen Chapparal and Shasta Pheonix customer service at 1-574-825-7101. Forest River's number for this recall is 51-2017.
NHTSA campaign record ↗Vehicle analysis explorer
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
2 unique complaints in this selection. Analysis snapshot: 2026-09-30.
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
| Component | 2013 | 2014 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Equipment:Recreational Vehicle/Trailer | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Unknown Or Other | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 1100.0%ODI 10886161 · 200 miBLACK TANK IN CAMPER WAS NOT PROPERLY CONNECTED TO THE FRAME OF CAMPER RESULTING IN IT DROPPING ON TO THE GROUND. FORTUNATELY WE WERE AT A CAMPSITE AND NOT DRIVING DOWN HIGHWAY WHICH COULD OF BEEN CATASTROPHIC! | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
| Component | Mileage range (25th–75th percentile) | Median | Usable records | Examples |
|---|---|---|---|---|
| Unknown Or Other | Too few reports for a range | 200 mi | 1 (sparse) | ODI 10886161 · 200 miBLACK TANK IN CAMPER WAS NOT PROPERLY CONNECTED TO THE FRAME OF CAMPER RESULTING IN IT DROPPING ON TO THE GROUND. FORTUNATELY WE WERE AT A CAMPSITE AND NOT DRIVING DOWN HIGHWAY WHICH COULD OF BEEN CATASTROPHIC! |
Complaint and recall timeline
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
| Month | Complaints | Campaigns announced | Examples |
|---|---|---|---|
| 2024-10 | 0 | None | No examples available for this selection. |
| 2024-11 | 0 | None | No examples available for this selection. |
| 2024-12 | 0 | None | No examples available for this selection. |
| 2025-01 | 0 | None | No examples available for this selection. |
| 2025-02 | 0 | None | No examples available for this selection. |
| 2025-03 | 0 | None | No examples available for this selection. |
| 2025-04 | 0 | None | No examples available for this selection. |
| 2025-05 | 0 | None | No examples available for this selection. |
| 2025-06 | 0 | None | No examples available for this selection. |
| 2025-07 | 0 | None | No examples available for this selection. |
| 2025-08 | 0 | None | No examples available for this selection. |
| 2025-09 | 0 | None | No examples available for this selection. |
| 2025-10 | 0 | None | No examples available for this selection. |
| 2025-11 | 0 | None | No examples available for this selection. |
| 2025-12 | 0 | None | No examples available for this selection. |
| 2026-01 | 0 | 26V020000 | No examples available for this selection. |
| 2026-02 | 0 | None | No examples available for this selection. |
| 2026-03 | 0 | None | No examples available for this selection. |
| 2026-04 | 0 | None | No examples available for this selection. |
| 2026-05 | 0 | None | No examples available for this selection. |
| 2026-06 | 0 | None | No examples available for this selection. |
| 2026-07 | 0 | None | No examples available for this selection. |
| 2026-08 | 0 | None | No examples available for this selection. |
| 2026-09 (partial) | 0 | None | No examples available for this selection. |
Emerging complaint spikes
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2022: 0 complaints · 2023: 0 complaints
| Model year | Through age 0 | Through age 1 | Through age 2 |
|---|---|---|---|
| 2022 | 0 | 0 | 0 |
| 2023 | 0 | 0 | 0 |
Date coverage across each selected cohort
| Year | Incident dates used | Filing date fallbacks | Excluded dates |
|---|---|---|---|
| 2022 | 0 | 0 | 0 |
| 2023 | 0 | 0 | 0 |
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
| Component | Equipment:Recreational Vehicle/Trailer | Unknown Or Other |
|---|---|---|
| Equipment:Recreational Vehicle/Trailer | — | 0 |
| Unknown Or Other | 0 | — |
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
0 patterns with matching reports.
No narratives match the published patterns.