Explore the records behind recurring owner reports.
Key facts
23 owner complaints analyzed
2 distinct recall campaigns
16,513 mi median reported failure mileage
Scope: 2008 to 2016 model years. Data updated: . 23 complaints include usable failure mileage. View data status.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Owner-reported patterns
Most common problems
Power Train is the most frequently named component, appearing in 5 of 23 complaints (21.7%). A complaint can name multiple components.
Recurring terms in complaint narratives
Topic
Matching reports
Share of complaints
Transmission and shifting
6
26.1%
Braking behavior
5
21.7%
Steering behavior
1
4.3%
Fuel system concerns
1
4.3%
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
Power Train
5
Structure:Body
3
Engine And Engine Cooling
2
Fuel System, Gasoline
2
Service Brakes, Hydraulic
2
Unknown Or Other
2
Electrical System
1
Electronic Stability Control (Esc)
1
Component breakdown data
Category
Count
Power Train
5
Structure:Body
3
Engine And Engine Cooling
2
Fuel System, Gasoline
2
Service Brakes, Hydraulic
2
Unknown Or Other
2
Electrical System
1
Electronic Stability Control (Esc)
1
Power Train: 5; Structure:Body: 3; Engine And Engine Cooling: 2; Fuel System, Gasoline: 2; Service Brakes, Hydraulic: 2; Unknown Or Other: 2; Electrical System: 1; Electronic Stability Control (Esc): 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
Under 25,000
13
25,000 to 49,999
6
50,000 to 74,999
3
75,000 to 99,999
1
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
Category
Count
Under 25,000
13
25,000 to 49,999
6
50,000 to 74,999
3
75,000 to 99,999
1
100,000 to 149,999
0
150,000 and above
0
Under 25,000: 13; 25,000 to 49,999: 6; 50,000 to 74,999: 3; 75,000 to 99,999: 1; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (13). 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
Power Train leads the component reports. Transmission and shifting appears in 6 complaint narratives. Braking behavior appears in 5 complaint narratives. Steering behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
MY NEW SMART CAR WOULD NOT SHIFT INTO REVERSE OR PARK. THE BUTTON ON THE SHIFTER LEVER WOULD NOT DEPRESS. MANY OWNERS ARE FINDING THIS PROBLEM. THERE IS A DO-IT-YOURSELF FIX LISTED. HOWEVER THIS PROBLEM IS DUE TO FAULTY MANUFACTURE AND NEEDS TO BE RECALLED AND REPLACED. *TR
TL*THE CONTACT OWNS A 2008 MERCEDES SMART CAR FORTWO COUPE. THE CONTACT STATED THAT THE ACTUATOR AND CLUTCH PLATE WERE REPLACED TWICE WITHIN A YEAR. THE FAILURE HAS OCCURRED WHILE DRIVING VARIOUS SPEEDS. WHENEVER HE SHIFT GEARS FROM PARK AND ENGAGE THE BRAKE PEDAL THE GEARS WERE STUCK. THE FAILURE HAS OCCURRED ON THREE OCCASIONS; HOWEVER, THE DEALER HAS NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 36,000. THE CURRENT MILEAGE WAS 81,000. UPDATED 03/04/10 *BF UPDATED 06/02/10
DRIVING ON CA70 SOUTH TOWARDS PLUMAS LAKE BLVD. EXIT, BRAKING LIGHTLY FROM 55 MPH TO 35MPH TO EXIT THE FREEWAY CAUSED ABS AND ELECTRONIC STABILITY PROGRAM (ESP)((ELECTRONIC STABILITY CONTROL)) EXCLAMATION LIGHTS TO LIGHT UP WHICH DENOTED THE ABS AND ESP DISABLED. WHEN COMING TO A STOP AT THE STOP SIGN, THE SMART WAS SHUT DOWN AND RESTARTED TO RESET THE ABS AND ESP FOR SAFETY ONLY TO FIND THAT THE TRANSMISSION WOULD NOT SHIFT FROM PARK TO DRIVE AND WAS LOCKED INTO PARK. THIS CREATED A VERY DANGEROUS SITUATION WHERE THE CAR WAS UNABLE TO BE SHI…
POWER STEERING FAILS WHILE DRIVING AND BECOMES LIKE STEERING A MAC TRUCK EXTREMELY DIFFICULT TO TURN THE WHEEL FORCING THE VEHICLE TO GO STRAIGHT INSTEAD OF TURNING CAUSING THE CAR TO COME INTO ONCOMING TRAFFIC. *TR
THIS BEING A 2008 SMART PASSION FOR TWO......A LEAKING GAS TANK ON A 4 YEAR OLD VEHICLE......CONTACTED MB/SMART AT THEIR HEADQUARTERS IN NJ...TRYING TO GET THEM TO REPLACE THIS UNDER THE MANUFACTURER DEFECTIVE PART TO NO AVAIL. LOCAL MB/SMART DEALERSHIP CHARGED ME $1717 FOR ITS REPLACEMENT.....NO VEHICLE SHOULD LOSE ITS GAS TANK BEING ONLY FOUR YEARS OLD, ANY BRAND.
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
23 unique complaints in this selection. Analysis snapshot: 2026-10-01.
100.0%Usable mileage23 / 23 records
100.0%Valid incident date23 / 23 records
100.0%Valid filing date23 / 23 records
100.0%Ordered incident and filing dates23 / 23 records
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
Component complaint heatmap
Component
2008
2014
2015
2016
Power Train
420.0%ODI 10250028 · 6,789 mi
MY NEW SMART CAR WOULD NOT SHIFT INTO REVERSE OR PARK. THE BUTTON ON THE SHIFTER LEVER WOULD NOT DEPRESS. MANY OWNERS ARE FINDING THIS PROBLEM. THERE IS A DO-IT-YOURSELF FIX LISTED. HOWEVER THIS PROBLEM IS DUE TO FAULTY MANUFACTURE AND NEEDS TO BE RECALLED AND REPLACED. *TR
TL* THE CONTACT OWNS A 2015 SMART FORTWO COUPE. WHILE DRIVING VARIOUS SPEEDS, THE GEAR SHIFTED INTO NEUTRAL AND WOULD NOT SHIFT INTO DRIVE OR REVERSE. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ MANHATTAN [phone removed], LOCATED AT 770 11TH AVE, NEW YORK, NY 10019) WHERE IT WAS DIAGNOSED THAT THE ACTUATOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 56,700.
I HAVE OWNED MY 2009 SMART FORTWO SINCE DECEMBER 2008 AND HAVE HAD THIS PROBLEM OCCUR TWICE. WHILE TOWING THE SMART ON A TRAILER BEHIND MY MOTORHOME ONE OF THE PINS HOLDING THE HOOD BROKE CAUSING THE HOOD TO COME OFF. THE HOOD IS HELD ON BY TWO PLASTIC PINS AND A CLOTH STRAP. THE STRAP RESTRAINED THE HOOD CAUSING IT TO FLAP AROUND THE FRONT OF THE CAR. THIS CAUSED DAMAGE TO ALL THE FRONT PANELS AND THE WINDSHIELD. LUCKILY I WAS NOT DRIVING THE CAR AT THE TIME. IF I HAD BEEN DRIVING WHEN THIS HAPPENED IT COULD HAVE CAUSED A MAJOR ACCIDENT. *TR
APPROXIMATELY FOUR NIGHTS AGO, AFTER EXITING THE HIGHWAY, MY SMART CAR LOST ALL POWER AND CAME TO A STOP IN THE MIDDLE OF THE STREET. ALTHOUGH THE VEHICLE WAS STILL IN DRIVE AND I HAD NOT TOUCHED THE IGNITION, EVEN THE LIGHTS ON THE VEHICLE AND THE RADIO INSIDE THE CAR CUT OFF COMPLETELY. THERE WAS NO WARNING AND NO WARNING LIGHTS CAME ON. I WAS FORCED TO PLACE THE VEHICLE INTO PARK AND TURN THE KEY TO START THE VEHICLE BACK. AS SOON AS I DID THIS, THE CAR RETURNED TO NORMAL AND I COMPLETED THE JOURNEY HOME. *TR
TL*THE CONTACT OWNS A 2008 MERCEDES SMART CAR FORTWO COUPE. THE CONTACT STATED THAT THE ACTUATOR AND CLUTCH PLATE WERE REPLACED TWICE WITHIN A YEAR. THE FAILURE HAS OCCURRED WHILE DRIVING VARIOUS SPEEDS. WHENEVER HE SHIFT GEARS FROM PARK AND ENGAGE THE BRAKE PEDAL THE GEARS WERE STUCK. THE FAILURE HAS OCCURRED ON THREE OCCASIONS; HOWEVER, THE DEALER HAS NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 36,000. THE CURRENT MILEAGE WAS 81,000. UPDATED 03/04/10 *BF UPDATED 06/02/10
I RECENTLY BOUGHT A SMART FOR TWO CAR FROM A PERSON IN ST. LOUIS, TECHNICALLY IT WAS "USED" BUT ON HAD LESS THAN 200 MILES ON IT. I THEN DROVE IT HOME TO INDIANA. ACCORDING TO THE OWNERS MANUAL, SUPPOSEDLY THERE IS A CARD IN THE GLOVE BOX THAT YOU SEND IN IF YOU BUY THE CAR USED, THAT WAY THE SMART HEADQUARTERS KNOWS WHERE THE CAR IS, WHO THE NEW OWNER IS, AND HOW TO REACH YOU IN CASE OF A RECALL. THE CARD WAS MISSING SO I CALLED THE 800 NUMBER OF SMART HQ TO SEE IF THEY COULD REGISTER THE CAR FOR ME OVER THE PHONE. THEY SAID THEY COULD NOT, …
I HAVE TAKEN CAR BACK TO DEALER WITH COMPLAIN THAT SPEED INDICATED ON SPEEDOMETER IS 10% LOW. THEY SAID COULD NOT FIX AND MERCEDES SAYS IS WITHIN TOLERANCE. SINCE MY WARRANTEE IS BASED OFF OF MY ODOMETER AND THE CAR AND IT IS INCORRECT BY 10% I AM LOOSING 10% OR MY WARANTEE. THEREBY THEY ARE VIOLATING THE AGREEMENT OF WARANTEE AT PURCHASE. THEY ARE REFUSING TO CORRECT PROBLEM OR ISSUE EXTENDED WARANTEE.
1.HIGH FAILURE RATE OF HEATER BLOWER MOTORS. 2.HIGH REPLACEMENT COST $340+ (PRICE GOUGING) FOR A BLOWER MOTOR BASED ON THE BELIEVED HIGH CURRENT FAILURE RATE. 3.3 BLOWER FAILURES HAVE OCCURRED IN 54K MILES. 4.VEHICLE WAS NEW IN 4/2008, I AM ORIGINAL OWNER 5.NO HEAT CREATES A HIGH SAFETY RISK TO CONSUMER WHO USE THE VEHICLE IN EXTREME WEATHER CONDITIONS. 6.NO HEAT CAN CREATE VISIBILITY ISSUE DUE TO INABILITY TO PROPERLY DEFROST THE WINDOWS. 7.NO HEAT PRESENTS A HEALTH ISSUE TO OLDER USERS IN COLD WEATHER WHO MAY HAVE LIMITED CIRCULATION. …
DRIVING ON CA70 SOUTH TOWARDS PLUMAS LAKE BLVD. EXIT, BRAKING LIGHTLY FROM 55 MPH TO 35MPH TO EXIT THE FREEWAY CAUSED ABS AND ELECTRONIC STABILITY PROGRAM (ESP)((ELECTRONIC STABILITY CONTROL)) EXCLAMATION LIGHTS TO LIGHT UP WHICH DENOTED THE ABS AND ESP DISABLED. WHEN COMING TO A STOP AT THE STOP SIGN, THE SMART WAS SHUT DOWN AND RESTARTED TO RESET THE ABS AND ESP FOR SAFETY ONLY TO FIND THAT THE TRANSMISSION WOULD NOT SHIFT FROM PARK TO DRIVE AND WAS LOCKED INTO PARK. THIS CREATED A VERY DANGEROUS SITUATION WHERE THE CAR WAS UNABLE TO BE SHI…
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
Component failure mileage distribution
Component
Mileage range (25th–75th percentile)
Median
Usable records
Examples
Power Train
22,000–38,760 mi
38,326 mi
5
ODI 10250028 · 6,789 mi
MY NEW SMART CAR WOULD NOT SHIFT INTO REVERSE OR PARK. THE BUTTON ON THE SHIFTER LEVER WOULD NOT DEPRESS. MANY OWNERS ARE FINDING THIS PROBLEM. THERE IS A DO-IT-YOURSELF FIX LISTED. HOWEVER THIS PROBLEM IS DUE TO FAULTY MANUFACTURE AND NEEDS TO BE RECALLED AND REPLACED. *TR
I OWN 2 OF THE 2008 SMART FORTWO AUTOMOBILES (PURE & CABRIO). BOTH HAVE PERIODICALLY BEEN BALKY SHIFTERS (STUCK WHEN TRYING TO MOVE THE GEAR SELECTOR OUT OF PARK). ONE HAS BRIEFLY REFUSED TO SHIFT INTO ANY GEAR, INDEPENDENT OF THE GEAR INDICATED. BOTH HAVE BRIEFLY REFUSED TO SHIFT OUT OF PARK... UNTIL TODAY WHEN MY WIFE WAS STUCK IN PARK AT A RED LIGHT. THE ABS LIGHT HAD COME ON, MY WIFE DECIDED TO SEE IF SHE COULD CLEAR THE INDICATOR. SHE QUICKLY PUT IT IN PARK, ENGINE OFF THEN ON, BUT VEHICLE REMAINED STUCK IN PARK. A DEPUTY MOVED TRAFFIC ARO…
THIS CAR HAS PERIODICALLY FAILED TO GO INTO REVERSE AND DRIVE. LAST EVENT THAT I EXPERIENCED IS WHEN I ACTUALLY REALIZED IT TO BE AN SAFETY ISSUE. I GOT INTO MY CAR THAT WAS PARKED IN MY DRIVE WAY TO TAKE MY DAUGHTER TO SCHOOL. I STARTED THE CAR AS USUAL AND PROCEEDED TO PLACE IT IN REVERSE. IT WAS BACKING DOWN THE DRIVEWAY AS I BELIEVED IT SHOULD. A CAR WAS COMING DOWN THE ROAD WHICH WOULD NORMALLY NOT BE A PROBLEM BUT THIS TIME IT WAS DIFFERENT MY CAR WAS NOT TRULY ENGAGED INTO REVERSE AND WOULDN'T AND ALSO WOULDN'T GO INTO DRIVE. MY CAR ROL…
I HAVE OWNED MY 2009 SMART FORTWO SINCE DECEMBER 2008 AND HAVE HAD THIS PROBLEM OCCUR TWICE. WHILE TOWING THE SMART ON A TRAILER BEHIND MY MOTORHOME ONE OF THE PINS HOLDING THE HOOD BROKE CAUSING THE HOOD TO COME OFF. THE HOOD IS HELD ON BY TWO PLASTIC PINS AND A CLOTH STRAP. THE STRAP RESTRAINED THE HOOD CAUSING IT TO FLAP AROUND THE FRONT OF THE CAR. THIS CAUSED DAMAGE TO ALL THE FRONT PANELS AND THE WINDSHIELD. LUCKILY I WAS NOT DRIVING THE CAR AT THE TIME. IF I HAD BEEN DRIVING WHEN THIS HAPPENED IT COULD HAVE CAUSED A MAJOR ACCIDENT. *TR
THE SERVICE FLAP (HOOD) ON MY 2009 SMART CAR HAS DETACHED TWICE. IN EACH INCIDENT THE VEHICLE WAS BEING TOWED BEHIND A MOTORHOME. AFTER THE FIRST INCIDENT THE DEALERSHIP SENT ME A NEW HOOD AND I INSTALLED IT MYSELF AS THERE WAS NO DEALER WITHIN 1,500 MILES OF MY LOCATION. AFTER THE SECOND TIME AND WITH MORE DAMAGE DONE SMARTUSA IS CLAIMING THAT THE HOOD WAS NOT PROPERLY SECURED BY ME CAUSING IT TO COME OFF. THIS TIME EXTENSIVE DAMAGE OCCURRED TO THE VEHICLE. I WAS ALSO INFORMED THAT THIS HAS HAPPENED BEFORE AND THAT IN ALL INSTANCES SMART…
CRAZING AND FAILURE OF MAKROLON (POLYCARBONATE) ROOF ON ALL SMART FOR TWO COUPES FROM 2008 TO PRESENT. POLYCARBONATE (PC) MATERIAL THE TRANSPARENT ROOF PANEL IS MADE FROM DISINTEGRATES FROM UV SUNLIGHT OR HEAT BEYOND ITS 150F RATING EXACERBATED BY SMART'S SUNSHADE INSIDE THE CAR. PC IS NOT RESISTANT TO OZONE AND OTHER CHEMICALS LISTED HERE: HTTP://WWW.SHEFFIELDPLASTICS.COM/WEB_DOCS/MAKROLON%20CHEMICAL%20RESISTANCE.PDF MANY OF WHICH ARE IN THE AIR AND IN CLEANING SUPPLIES. FROM THIS MFG WEB..."EXPOSING MAKROLON SHEET TO REPEATED STEAM CLEANI…
APPROXIMATELY FOUR NIGHTS AGO, AFTER EXITING THE HIGHWAY, MY SMART CAR LOST ALL POWER AND CAME TO A STOP IN THE MIDDLE OF THE STREET. ALTHOUGH THE VEHICLE WAS STILL IN DRIVE AND I HAD NOT TOUCHED THE IGNITION, EVEN THE LIGHTS ON THE VEHICLE AND THE RADIO INSIDE THE CAR CUT OFF COMPLETELY. THERE WAS NO WARNING AND NO WARNING LIGHTS CAME ON. I WAS FORCED TO PLACE THE VEHICLE INTO PARK AND TURN THE KEY TO START THE VEHICLE BACK. AS SOON AS I DID THIS, THE CAR RETURNED TO NORMAL AND I COMPLETED THE JOURNEY HOME. *TR
WHILE DRIVING DOWN THE NORTH DALLAS TOLLWAY I HEARD A SUDDEN LOUD "POP" NOISE IN THE BACK OF MY CAR WHERE MY ENGINE IS LOCATED. IT WAS STARTLING ENOUGH TO PULL OFF ONTO THE SHOULDER OF THE HIGHWAY AND EXIT MY CAR IMMEDIATELY TO SEE WHERE THE NOISE CAME FROM. UPON EXITING MY VEHICLE, I SAW COMING FROM THE BACK OF THE CAR WHERE THE ENGINE IS LOCATED FLAMES COMING OUT OF THE ENGINE. I IMMEDIATELY REMOVED MYSELF FROM THE VICINITY OF THE CAR AND WITHIN MOMENTS MY CAR WAS ENGULFED IN FLAMES. HAD I NOT PULLED OFF TO THE SHOULDER WHEN I DID, MY STO…
THIS BEING A 2008 SMART PASSION FOR TWO......A LEAKING GAS TANK ON A 4 YEAR OLD VEHICLE......CONTACTED MB/SMART AT THEIR HEADQUARTERS IN NJ...TRYING TO GET THEM TO REPLACE THIS UNDER THE MANUFACTURER DEFECTIVE PART TO NO AVAIL. LOCAL MB/SMART DEALERSHIP CHARGED ME $1717 FOR ITS REPLACEMENT.....NO VEHICLE SHOULD LOSE ITS GAS TANK BEING ONLY FOUR YEARS OLD, ANY BRAND.
TL*THE CONTACT OWNS A 2008 MERCEDES SMART CAR FORTWO COUPE. THE CONTACT STATED THAT THE ACTUATOR AND CLUTCH PLATE WERE REPLACED TWICE WITHIN A YEAR. THE FAILURE HAS OCCURRED WHILE DRIVING VARIOUS SPEEDS. WHENEVER HE SHIFT GEARS FROM PARK AND ENGAGE THE BRAKE PEDAL THE GEARS WERE STUCK. THE FAILURE HAS OCCURRED ON THREE OCCASIONS; HOWEVER, THE DEALER HAS NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 36,000. THE CURRENT MILEAGE WAS 81,000. UPDATED 03/04/10 *BF UPDATED 06/02/10
DRIVING ON CA70 SOUTH TOWARDS PLUMAS LAKE BLVD. EXIT, BRAKING LIGHTLY FROM 55 MPH TO 35MPH TO EXIT THE FREEWAY CAUSED ABS AND ELECTRONIC STABILITY PROGRAM (ESP)((ELECTRONIC STABILITY CONTROL)) EXCLAMATION LIGHTS TO LIGHT UP WHICH DENOTED THE ABS AND ESP DISABLED. WHEN COMING TO A STOP AT THE STOP SIGN, THE SMART WAS SHUT DOWN AND RESTARTED TO RESET THE ABS AND ESP FOR SAFETY ONLY TO FIND THAT THE TRANSMISSION WOULD NOT SHIFT FROM PARK TO DRIVE AND WAS LOCKED INTO PARK. THIS CREATED A VERY DANGEROUS SITUATION WHERE THE CAR WAS UNABLE TO BE SHI…
I RECENTLY BOUGHT A SMART FOR TWO CAR FROM A PERSON IN ST. LOUIS, TECHNICALLY IT WAS "USED" BUT ON HAD LESS THAN 200 MILES ON IT. I THEN DROVE IT HOME TO INDIANA. ACCORDING TO THE OWNERS MANUAL, SUPPOSEDLY THERE IS A CARD IN THE GLOVE BOX THAT YOU SEND IN IF YOU BUY THE CAR USED, THAT WAY THE SMART HEADQUARTERS KNOWS WHERE THE CAR IS, WHO THE NEW OWNER IS, AND HOW TO REACH YOU IN CASE OF A RECALL. THE CARD WAS MISSING SO I CALLED THE 800 NUMBER OF SMART HQ TO SEE IF THEY COULD REGISTER THE CAR FOR ME OVER THE PHONE. THEY SAID THEY COULD NOT, …
I HAVE TAKEN CAR BACK TO DEALER WITH COMPLAIN THAT SPEED INDICATED ON SPEEDOMETER IS 10% LOW. THEY SAID COULD NOT FIX AND MERCEDES SAYS IS WITHIN TOLERANCE. SINCE MY WARRANTEE IS BASED OFF OF MY ODOMETER AND THE CAR AND IT IS INCORRECT BY 10% I AM LOOSING 10% OR MY WARANTEE. THEREBY THEY ARE VIOLATING THE AGREEMENT OF WARANTEE AT PURCHASE. THEY ARE REFUSING TO CORRECT PROBLEM OR ISSUE EXTENDED WARANTEE.
1.HIGH FAILURE RATE OF HEATER BLOWER MOTORS. 2.HIGH REPLACEMENT COST $340+ (PRICE GOUGING) FOR A BLOWER MOTOR BASED ON THE BELIEVED HIGH CURRENT FAILURE RATE. 3.3 BLOWER FAILURES HAVE OCCURRED IN 54K MILES. 4.VEHICLE WAS NEW IN 4/2008, I AM ORIGINAL OWNER 5.NO HEAT CREATES A HIGH SAFETY RISK TO CONSUMER WHO USE THE VEHICLE IN EXTREME WEATHER CONDITIONS. 6.NO HEAT CAN CREATE VISIBILITY ISSUE DUE TO INABILITY TO PROPERLY DEFROST THE WINDOWS. 7.NO HEAT PRESENTS A HEALTH ISSUE TO OLDER USERS IN COLD WEATHER WHO MAY HAVE LIMITED CIRCULATION. …
DRIVING ON CA70 SOUTH TOWARDS PLUMAS LAKE BLVD. EXIT, BRAKING LIGHTLY FROM 55 MPH TO 35MPH TO EXIT THE FREEWAY CAUSED ABS AND ELECTRONIC STABILITY PROGRAM (ESP)((ELECTRONIC STABILITY CONTROL)) EXCLAMATION LIGHTS TO LIGHT UP WHICH DENOTED THE ABS AND ESP DISABLED. WHEN COMING TO A STOP AT THE STOP SIGN, THE SMART WAS SHUT DOWN AND RESTARTED TO RESET THE ABS AND ESP FOR SAFETY ONLY TO FIND THAT THE TRANSMISSION WOULD NOT SHIFT FROM PARK TO DRIVE AND WAS LOCKED INTO PARK. THIS CREATED A VERY DANGEROUS SITUATION WHERE THE CAR WAS UNABLE TO BE SHI…
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
Month
Complaints
Campaigns announced
Examples
2024-11
0
None
No examples available for this selection.
2024-12
0
None
No examples available for this selection.
2025-01
0
None
No examples available for this selection.
2025-02
0
None
No examples available for this selection.
2025-03
0
None
No examples available for this selection.
2025-04
0
None
No examples available for this selection.
2025-05
0
None
No examples available for this selection.
2025-06
0
None
No examples available for this selection.
2025-07
0
None
No examples available for this selection.
2025-08
0
None
No examples available for this selection.
2025-09
0
None
No examples available for this selection.
2025-10
0
None
No examples available for this selection.
2025-11
0
None
No examples available for this selection.
2025-12
0
None
No examples available for this selection.
2026-01
0
None
No examples available for this selection.
2026-02
0
None
No examples available for this selection.
2026-03
0
None
No examples available for this selection.
2026-04
0
None
No examples available for this selection.
2026-05
0
None
No examples available for this selection.
2026-06
0
None
No examples available for this selection.
2026-07
0
None
No examples available for this selection.
2026-08
0
None
No examples available for this selection.
2026-09
0
None
No examples available for this selection.
2026-10 (partial)
0
None
No examples available for this selection.
Emerging complaint spikes
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2015: 1 complaints · 2016: 1 complaints
Equal observation windows
Model year
Through age 0
Through age 1
Through age 2
2015
1
1
1
2016
0
1
1
Date coverage across each selected cohort
Date basis for all complaints in selected model years
Year
Incident dates used
Filing date fallbacks
Excluded dates
2015
2
0
0
2016
1
0
0
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
Component co-occurrence matrix
Component
Power Train
Structure:Body
Engine And Engine Cooling
Fuel System, Gasoline
Service Brakes, Hydraulic
Unknown Or Other
Electrical System
Electronic Stability Control (Esc)
Power Train
—
0
0
0
0
0
0
0
Structure:Body
0
—
0
0
0
0
0
0
Engine And Engine Cooling
0
0
—
0
0
0
0
0
Fuel System, Gasoline
0
0
0
—
0
0
0
0
Service Brakes, Hydraulic
0
0
0
0
—
0
0
1ODI 10424566 · 25,646 mi
DRIVING ON CA70 SOUTH TOWARDS PLUMAS LAKE BLVD. EXIT, BRAKING LIGHTLY FROM 55 MPH TO 35MPH TO EXIT THE FREEWAY CAUSED ABS AND ELECTRONIC STABILITY PROGRAM (ESP)((ELECTRONIC STABILITY CONTROL)) EXCLAMATION LIGHTS TO LIGHT UP WHICH DENOTED THE ABS AND ESP DISABLED. WHEN COMING TO A STOP AT THE STOP SIGN, THE SMART WAS SHUT DOWN AND RESTARTED TO RESET THE ABS AND ESP FOR SAFETY ONLY TO FIND THAT THE TRANSMISSION WOULD NOT SHIFT FROM PARK TO DRIVE AND WAS LOCKED INTO PARK. THIS CREATED A VERY DANGEROUS SITUATION WHERE THE CAR WAS UNABLE TO BE SHI…
DRIVING ON CA70 SOUTH TOWARDS PLUMAS LAKE BLVD. EXIT, BRAKING LIGHTLY FROM 55 MPH TO 35MPH TO EXIT THE FREEWAY CAUSED ABS AND ELECTRONIC STABILITY PROGRAM (ESP)((ELECTRONIC STABILITY CONTROL)) EXCLAMATION LIGHTS TO LIGHT UP WHICH DENOTED THE ABS AND ESP DISABLED. WHEN COMING TO A STOP AT THE STOP SIGN, THE SMART WAS SHUT DOWN AND RESTARTED TO RESET THE ABS AND ESP FOR SAFETY ONLY TO FIND THAT THE TRANSMISSION WOULD NOT SHIFT FROM PARK TO DRIVE AND WAS LOCKED INTO PARK. THIS CREATED A VERY DANGEROUS SITUATION WHERE THE CAR WAS UNABLE TO BE SHI…
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
3 patterns with matching reports.
Brake response concerns
2 mentions · 8.7% of complaints
Median mileage: 30,823 mi (2 usable records).
ODI 10307804 · 36,000 mi
TL*THE CONTACT OWNS A 2008 MERCEDES SMART CAR FORTWO COUPE. THE CONTACT STATED THAT THE ACTUATOR AND CLUTCH PLATE WERE REPLACED TWICE WITHIN A YEAR. THE FAILURE HAS OCCURRED WHILE DRIVING VARIOUS SPEEDS. WHENEVER HE SHIFT GEARS FROM PARK AND ENGAGE THE BRAKE PEDAL THE GEARS WERE STUCK. THE FAILURE HAS OCCURRED ON THREE OCCASIONS; HOWEVER, THE DEALER HAS NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 36,000. THE CURRENT MILEAGE WAS 81,000. UPDATED 03/04/10 *BF UPDATED 06/02/10
DRIVING ON CA70 SOUTH TOWARDS PLUMAS LAKE BLVD. EXIT, BRAKING LIGHTLY FROM 55 MPH TO 35MPH TO EXIT THE FREEWAY CAUSED ABS AND ELECTRONIC STABILITY PROGRAM (ESP)((ELECTRONIC STABILITY CONTROL)) EXCLAMATION LIGHTS TO LIGHT UP WHICH DENOTED THE ABS AND ESP DISABLED. WHEN COMING TO A STOP AT THE STOP SIGN, THE SMART WAS SHUT DOWN AND RESTARTED TO RESET THE ABS AND ESP FOR SAFETY ONLY TO FIND THAT THE TRANSMISSION WOULD NOT SHIFT FROM PARK TO DRIVE AND WAS LOCKED INTO PARK. THIS CREATED A VERY DANGEROUS SITUATION WHERE THE CAR WAS UNABLE TO BE SHI…
POWER STEERING FAILS WHILE DRIVING AND BECOMES LIKE STEERING A MAC TRUCK EXTREMELY DIFFICULT TO TURN THE WHEEL FORCING THE VEHICLE TO GO STRAIGHT INSTEAD OF TURNING CAUSING THE CAR TO COME INTO ONCOMING TRAFFIC. *TR
APPROXIMATELY FOUR NIGHTS AGO, AFTER EXITING THE HIGHWAY, MY SMART CAR LOST ALL POWER AND CAME TO A STOP IN THE MIDDLE OF THE STREET. ALTHOUGH THE VEHICLE WAS STILL IN DRIVE AND I HAD NOT TOUCHED THE IGNITION, EVEN THE LIGHTS ON THE VEHICLE AND THE RADIO INSIDE THE CAR CUT OFF COMPLETELY. THERE WAS NO WARNING AND NO WARNING LIGHTS CAME ON. I WAS FORCED TO PLACE THE VEHICLE INTO PARK AND TURN THE KEY TO START THE VEHICLE BACK. AS SOON AS I DID THIS, THE CAR RETURNED TO NORMAL AND I COMPLETED THE JOURNEY HOME. *TR