| Electrical System | — | 10ODI 11270567 · 9,800 miISSUE #1: TRANSMISSION. STARTING AROUND 8000 MILES, A LOUD SQUEALING SOUND WOULD OCCUR PERIODICALLY DURING AUTOMATIC SHIFTING. AT FIRST IT WAS ONLY WHILE OBTAINING HIGHWAY SPEEDS AND LATER IT WOULD HAPPEN AT CITY STREET SPEEDS. THE SQUEALING SOUND WOULD BE ACCOMPANIED BY A SHUTTERING FEELING AS WELL. WE LIVE 3 HOURS FROM THE DEALER AND WERE TOLD BY THE DEALER THAT THE CAR WAS JUST 'GETTING TO KNOW US'. AS THIS PROBLEM PERSISTED AND WORSENED, WE WERE FINALLY BROUGHT IT TO THE DEALER AT 12,000 MILES AND THE TECHNICIAN DIAGNOSED A TRANSMISSION… Look up ODI 11270567 at NHTSA ↗ ODI 11299965 · 18,000 miCAR WAS SHAKING WHILE IDLING/ SHIFTING HARD/ STUDDERING WHILE TRYING TO SHIFT AND NOT SHIFTING WHILE GOING UP AN INCLINE. THE TRANSMISSION WAS DAMAGED FROM THE SLACK IN THE CVT BELT AND NOW HAS TO BE COMPLETELY REPLACED. ALSO THE BATTERY DIED. NO DOORS WERE LEFT OPEN AND NO LIGHTS WERE LEFT ON. NO REASON TO HAVE A DEAD BATTERY OTHER THAN A LARGE PARASITIC DRAIN WHILE THE CAR IS OFF. Look up ODI 11299965 at NHTSA ↗ ODI 11387725CAR JUST DOESNT START AND NEEDS TO BE JUMPED RANDOMLY, YET DEALERSHIP SERVICE DEPT COULD FIND NO PROBELMS. ALSO WIERD LAGS, NOISES OCCURING WHILE DRIVING. THIS CAR IS TOO NEW AND HAS 18,000 MILES ON IT, SHOULDNT BE HAVING THESE TYPES OF PROBLEMS. HAPPENED NUMEROUS TIMES SINCE PURCHASE 2019 AND 2020, MOST RECENT JAN 2021 BROUGHT INTO DEALERSHIP SERVICE LARRY MILLER SUBARU BOSIE ID. Look up ODI 11387725 at NHTSA ↗ | 27ODI 11306313 · 6,000 mi2019 ASCENT WITH 6000 MILES GARAGE KEPT SUSTAINED COMPLETE ELECTRICAL FAILURE AT GAS STATION REFILL. CAR DROVE AND STARTED NORMALLY GOING TO STATION AND AFTER FILLUP FAILED TO START. Look up ODI 11306313 at NHTSA ↗ ODI 11338748 · 7,000 miI HAVE A 2019 SUBARU ASCENT. ON JULY 2, MY HUSBAND WAS DRIVING ON A RURAL ROAD WHEN OUT OF NOWHERE THE CAR STARTED VIBRATING AND RATTLING AND HIS SPEED WENT FROM 60 MPH DOWN TO 30 MPH IN A MATTER OF SECONDS AND THE CAR STARTED FLASHING INFORMATION ON THE DASH. AND THE CAR SHUT OFF. HE GOT OFF THE ROAD AND CALLED AAA. IT WAS AN HOUR AND A HALF BEFORE THEY GOT THERE. NOTHING AND NOBODY WAS AROUND AND HE HAD TO BEG THE TOW TRUCK DRIVER TO LET HIM AND OUR ELDERLY DOG RIDE TO THE NEAREST SUBARU DEALERSHIP WHICH WAS ABOUT 50 MILES AWAY. I WAS ALREADY… Look up ODI 11338748 at NHTSA ↗ ODI 11342426 · 10,000 miPARKED THE CAR. THE REAR LIFTGATE WOULD NOT OPEN WITH FOB OR FROM DASHBOARD. TWO QUICK BEEPS BUT NO MOVEMENT. WE DECIDED TO JUST GRAB OUR ITEMS FROM THE INSIDE AND LEFT. WHEN WE RETURNED TO THE CAR ABOUT AN HOUR LATER, THE CAR WOULD UNLOCK BUT THE REAR LIFTGATE STILL DIDN'T WORK. WE LOADED UP THE CAR AND STARTED THE CAR BUT BATTERY WAS DEAD. AFTER CHARGING UP THE BATTERY, ALL THE MAJOR SAFETY CAR FEATURES HAVE BEEN DISABLED AND THE ENGINE LIGHT IS ON WITH MANY OTHER LIGHTS SHOWING UP. THE CAR IS DRIVABLE BUT OBVIOUSLY DOESN'T FEEL RIGHT O… Look up ODI 11342426 at NHTSA ↗ | 1ODI 11318214 · 3,000 miOUR WINDSHIELD CRACKED AND WE HAD TO REPLACE IT NOT TOO LONG AFTER PURCHASING. WE HAVE HAD PROBLEMS WITH OUR HEATER LOCKING AND NOT BEING ABLE TO TURN IT OFF OR OUR DRUNK LOCKING AND WE CANT OPEN IT WE ARE UNABLE TO UNLOCK IT.... WE PUT IN SEVERAL COMPLAINTS ABOUT A GRINDING NOISE WHEN WE BREAK SINCE WE BOUGHT THE CAR. I NOTICED IT WHEN I FIRST DROVE IT AND THEY TOLD ME IT WAS NORMAL. WHEN THE CAR TAKES OFF THERE IS A SHAKE AND STALL BEFORE IT MOVES. ALSO WHEN DRIVING IT FEELS LIKE IT JOLTS AND THEN GOES AGAIN ALSO A COMPLAINT.... Look up ODI 11318214 at NHTSA ↗ | 25ODI 11176385 · 2,417 miI WAS IN TRAFFIC AND THE DASH- STARTED FLASHING AND EVERYTHING AT ONCE STARTED SHUTTING OFF AND THEN BRAKE WAS APPLIED ON ITS OWN. VERY SCARY WHILE IN TRAFFIC- I HAVE BEEN WAITING FOR A TOW TRUCK FOR OVER 3 HOURS. DIALS: AT OIL TEMP FLASHES, ALL ELECTRONIC THINGS IS ALL OFF AND LIT. TRANSMISSION AND BRAKING ISSUES- ALL AT ONCE. CITY STREET BRADDOCK RD AND I PULLED OFF AT KINGS PARK SHOPPING CENTER IN FRONT OF WELLS FARGO AND CVS, STATIONARY. Look up ODI 11176385 at NHTSA ↗ ODI 11207954 · 9,600 miALMOST 9500 MILES, RAINING OUTSIDE WIFE DRIVING NORMAL SPEED (HIGHWAY DRIVING) AND EYESIGHT STOPPED WORKING AND CHECK ENGINE LIGHT CAME ON. VEHICLE STILL RAN. SECONDLY TOOK TO LOCAL SUBRAU DEALERSHIP FOR 10,000 SERVICE THEY FOUND NOTHING WRONG AND DID SERVICE. WIFE LEFT DEALERSHIP AND NOTICED CAR PULLING TO LEFT AFTER TIRES ROTATED. RETURNED TO DEALERSHIP , THEY SAID IT WAS NORMAL FEATHERING OF TIRES. WORRIED EYESIGHT AND ENGINE CAN BE AFFECTED WITH RAIN. ALSO AT A FEW HUNDRED MORE MILES WE NOW SMELL BURNING OIL ON AND OFF OUTSIDE OF CAR. WE HA… Look up ODI 11207954 at NHTSA ↗ ODI 11243045 · 30 miMY NEW VEHICLE HAS EXPERIENCED COMPLETE ELECTRICAL MALFUNCTION WHILE DRIVING. VEHICLE UNEXPECTEDLY TURNS ON ALL WARNINGS AND DISABLED ALL SAFETY FEATURES TO INCLUDE COLLISION AND BLINDSIDE MONITORS. AS INDICATED BY MANY OTHER SUBARU OWNERS, THE PROBLEMS WERE DIAGNOSED BY SUBARU TO BE RELATED TO A LOOSE TRANSMISSION HARNESS. SO FAR SUBARU HAS NOT ISSUED A RECALL TO INSPECT ALL 2019 AND 2020 SUBARU ASCENT TRANSMISSION ASSEMBLY. WE ARE SUPER SCARE OF DRIVING THE VEHICLE WITH THE IDEA THAT IT CAN STALL IN MID DRIVING. Look up ODI 11243045 at NHTSA ↗ | 9ODI 11176385 · 2,417 miI WAS IN TRAFFIC AND THE DASH- STARTED FLASHING AND EVERYTHING AT ONCE STARTED SHUTTING OFF AND THEN BRAKE WAS APPLIED ON ITS OWN. VERY SCARY WHILE IN TRAFFIC- I HAVE BEEN WAITING FOR A TOW TRUCK FOR OVER 3 HOURS. DIALS: AT OIL TEMP FLASHES, ALL ELECTRONIC THINGS IS ALL OFF AND LIT. TRANSMISSION AND BRAKING ISSUES- ALL AT ONCE. CITY STREET BRADDOCK RD AND I PULLED OFF AT KINGS PARK SHOPPING CENTER IN FRONT OF WELLS FARGO AND CVS, STATIONARY. Look up ODI 11176385 at NHTSA ↗ ODI 11318214 · 3,000 miOUR WINDSHIELD CRACKED AND WE HAD TO REPLACE IT NOT TOO LONG AFTER PURCHASING. WE HAVE HAD PROBLEMS WITH OUR HEATER LOCKING AND NOT BEING ABLE TO TURN IT OFF OR OUR DRUNK LOCKING AND WE CANT OPEN IT WE ARE UNABLE TO UNLOCK IT.... WE PUT IN SEVERAL COMPLAINTS ABOUT A GRINDING NOISE WHEN WE BREAK SINCE WE BOUGHT THE CAR. I NOTICED IT WHEN I FIRST DROVE IT AND THEY TOLD ME IT WAS NORMAL. WHEN THE CAR TAKES OFF THERE IS A SHAKE AND STALL BEFORE IT MOVES. ALSO WHEN DRIVING IT FEELS LIKE IT JOLTS AND THEN GOES AGAIN ALSO A COMPLAINT.... Look up ODI 11318214 at NHTSA ↗ ODI 11321584AT FREEWAY SPEED, THE BRAKE MAKES NOISE AND VIBRATE WHEN YOU PRESS THE PEDAL LIGHTLY TO REDUCE SPEED, THIS HAPPENS MOSTLY WHEN YOU GO DOWNHILL. BATTERY DRAINS WHEN PARKED INSIDE THE GARAGE OVERNIGHT, REAR GATE DOES NOT LOCK WHEN CLOSED. Look up ODI 11321584 at NHTSA ↗ | 3ODI 11583533Over the course of 5 years, a lot has been mechanically wrong with our vehicle. Each service appointment yielded a 'cannot duplicate' response. Recently, my car has been in the service department a few times. My car had recall work performed on a ground bolt, and my husband advised them that the car had a 'rich fuel' smell when starting with the hood open. I've complained since 2021 of a smell when pulling up the mountain. The smell is what I described as a perm solution smell. Each time, the response was 'cannot duplicate.' In February, I took… Look up ODI 11583533 at NHTSA ↗ ODI 11458255My Subaru 2020 with 16,000 miles stalled in the middle of driving down the road in Town, I was driving 35 mph when out of nowhere the car stalled. I was able to coast/turn on to a side street. I’m lucky the car had enough momentum to keep going or we would have been hit by traffic as the street we were on is a busy road. The car flashed all the lights when it stalled and refused to crank over, it was low on gas so I called AAA and they brought 5 gallons of gasoline and filled it. The technician then tried to get the vehicle to start but it woul… Look up ODI 11458255 at NHTSA ↗ ODI 11575036Ascent randomly hesitates when pulling out into traffic.. both at slow speeds and when attempting to pass on interstate.. has been at dealer service numerous times regarding this , it periodically 'walking' when parked and ranfom inability to get hatch to work. Is currently at a different dealer service as previous dealer was unable to replicate and unwilling to keep vehicle for more than the hour or 2 of service appt. Prev dealer did replace hatch motor over a year ago..but still works randomly..their fix for this is to manually reset everytim… Look up ODI 11575036 at NHTSA ↗ | 3ODI 11522750Car has been not able to roll up driver side window for a year randomly. Suddenly 3 years old and battery is draining and RAB and Eyesight and engine light on. Took in and saying can’t replicate window after they DID replicate it 3 months ago and did not solve issue. Did battery parasitic draw and numerous parts of car are draining battery. Cannot find source. Look up ODI 11522750 at NHTSA ↗ ODI 11754232NHTSA Vehicle Safety Complaint Vehicle: 2019 Subaru Ascent VIN: [XXX] Mileage: 72,093 miles I am submitting this complaint because my 2019 Subaru Ascent experienced a serious transmission-related electrical failure that may represent a broader safety defect. Sewell Subaru of Dallas diagnosed an internal failure of a transmission pressure sensor. According to the dealership’s written report, the failed pressure sensor allowed transmission fluid to leak into the electrical wiring harness. The transmission fluid then migrated through the wiring… Look up ODI 11754232 at NHTSA ↗ ODI 11702898Uncommanded maximum braking with simultaneous high-voltage and low-voltage shutdown. Vehicle is not safe in Florida with puddles or any types of ongoing obstructions vehicle shuts down in the middle of traffic if it perceives you do not match Google maps Look up ODI 11702898 at NHTSA ↗ |
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| Power Train | 10ODI 11270567 · 9,800 miISSUE #1: TRANSMISSION. STARTING AROUND 8000 MILES, A LOUD SQUEALING SOUND WOULD OCCUR PERIODICALLY DURING AUTOMATIC SHIFTING. AT FIRST IT WAS ONLY WHILE OBTAINING HIGHWAY SPEEDS AND LATER IT WOULD HAPPEN AT CITY STREET SPEEDS. THE SQUEALING SOUND WOULD BE ACCOMPANIED BY A SHUTTERING FEELING AS WELL. WE LIVE 3 HOURS FROM THE DEALER AND WERE TOLD BY THE DEALER THAT THE CAR WAS JUST 'GETTING TO KNOW US'. AS THIS PROBLEM PERSISTED AND WORSENED, WE WERE FINALLY BROUGHT IT TO THE DEALER AT 12,000 MILES AND THE TECHNICIAN DIAGNOSED A TRANSMISSION… Look up ODI 11270567 at NHTSA ↗ ODI 11299965 · 18,000 miCAR WAS SHAKING WHILE IDLING/ SHIFTING HARD/ STUDDERING WHILE TRYING TO SHIFT AND NOT SHIFTING WHILE GOING UP AN INCLINE. THE TRANSMISSION WAS DAMAGED FROM THE SLACK IN THE CVT BELT AND NOW HAS TO BE COMPLETELY REPLACED. ALSO THE BATTERY DIED. NO DOORS WERE LEFT OPEN AND NO LIGHTS WERE LEFT ON. NO REASON TO HAVE A DEAD BATTERY OTHER THAN A LARGE PARASITIC DRAIN WHILE THE CAR IS OFF. Look up ODI 11299965 at NHTSA ↗ ODI 11387725CAR JUST DOESNT START AND NEEDS TO BE JUMPED RANDOMLY, YET DEALERSHIP SERVICE DEPT COULD FIND NO PROBELMS. ALSO WIERD LAGS, NOISES OCCURING WHILE DRIVING. THIS CAR IS TOO NEW AND HAS 18,000 MILES ON IT, SHOULDNT BE HAVING THESE TYPES OF PROBLEMS. HAPPENED NUMEROUS TIMES SINCE PURCHASE 2019 AND 2020, MOST RECENT JAN 2021 BROUGHT INTO DEALERSHIP SERVICE LARRY MILLER SUBARU BOSIE ID. Look up ODI 11387725 at NHTSA ↗ | — | 8ODI 11451825I have received numerous recalls on this model and failed to receive WUV-07. Now they have sent WRK-21 to replace WUV-07 and tell me the tools and reprogramming should arrive by May and they will contact me again. This is a drive train slippage issue (something I have been complaining about since I purchased the car) and very hazardous. I was planning 2 trips between now and then and I believe Subaru is uniquely slow in fixing this critical issue. Also in an unrelated matter I was forced to put 4 new tires on this vehicle already replac… Look up ODI 11451825 at NHTSA ↗ ODI 11762427Subaru of America has a Bulletin out that changes the front suspension arms for both front ends. The dealership made this correction and now the front end rattles like there are loose parts. Dealership says they don’t hear it. Won’t investigate more unless I pay them a diagnostic fee. If Subaru of America knows this vehicle has a faulty part that causes the calipers to clamp down too hard thus warping the rotors! Dealership & SOA need to advertise this Bulletin as a recall. Look up ODI 11762427 at NHTSA ↗ ODI 11319814 · 150 miDRIVING DOWN THE ROAD THE ENTIRE CAR STARTED VIBRATING AND FELT WOBBLY WHEN I GOT ABOVE 20MPH. PULLED OVER TO CHECK TIRES AND UNDER THE CAR, NO OBVIOUS ISSUES FOUND. TURNED OFF THEN BACK ON THE CAR, SAME ISSUE ABOVE 20MPH. THE CAR WAS STRUGGLING TO GET UP THE TOW RAMP AND SMELLED AN ACRID ODOR THAT BOTH I AND THE TOW TRUCK DRIVER NOTICED. MADE TERRIBLE SOUND WHEN SHIFTING FROM P THROUGH R TO D. THIS ALL HAPPENED ON PAVED ROADS GOING BACK HOME. THE CAR NOW HAS 150 MILES ON IT, BOUGHT IT 3 DAYS PRIOR NEW. Look up ODI 11319814 at NHTSA ↗ | 1ODI 11740740While pulling up to a drive thru window the vehicle shuddered and the engine shut off. I lost all power steering and had to come to a stop, shift into park, then restart the engine. No check engine lights or warnings illuminated. There were no status messages to indicate what caused it to shut off. Also the driver side mirror shakes a lot, just like all the other reports say. Look up ODI 11740740 at NHTSA ↗ | 22ODI 11234998 · 12,000 miWHEN HOLDING SPEED CONSTANT BETWEEN APPROXIMATELY 20-35 MPH, OR UNDER VERY LIGHT ACCELERATION IN THIS RANGE, VEHICLE SEEMS TO JERK, SURGE, PULSE, OR SIMILAR. IT FEELS SIMILAR TO BEING IN THE CAR WITH SOMEONE LEARNING TO DRIVE A MANUAL TRANSMISSION. Look up ODI 11234998 at NHTSA ↗ ODI 11252174 · 16,462 miAT 16462 MILES ON ODOMETER, WHILE DRIVING ON HI WAY AT 65 MPH VEHICLE LOST POWER AND STARTED SMOKING SEVERELY FROM THE TAIL PIPES. PULLED OVER AND SHUT OFF. RESTARTED SEVERAL MINUTES LATER CONTINUED TO SMOKE AND WOULD NOT MOVE. TOWED TO DEALER, THEY STATED THE PCV VALVE BROKE APART, SUBARU WANTS THEM TO TEAR DOWN THE ENGINE TO SEE HOW MUCH DAMAGE WAS DONE. STILL WAITING FOR THEM TO DO ANYTHING, CAR IS SITTING OUTSIDE IN THE SERVICE AREA NOT BEING WORKED ON. Look up ODI 11252174 at NHTSA ↗ ODI 11288751 · 1,000 miTL* THE CONTACT OWNS A 2019 SUBARU ASCENT. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBERS: 19V856000 (ENGINE AND ENGINE COOLING) AND 19V855000 (POWER TRAIN). THE CONTACT STATED THAT THE GPS UNIT WAS INOPERABLE. FURTHERMORE, WHILE AT A STOP SIGN/LIGHT, THE VEHICLE WOULD ACCELERATE WHEN THE BRAKE PEDAL WAS DEPRESSED AND THERE WAS AN ABNORMAL CLUNKING, SQUEAKING NOISE DETECTED FROM THE STEERING/SUSPENSION. ALSO, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHUDDERED AND SHOOK FORWARD AND BACKWARDS, AND THE DRIVER AND PASSENGER DOORS … Look up ODI 11288751 at NHTSA ↗ | 5ODI 11288751 · 1,000 miTL* THE CONTACT OWNS A 2019 SUBARU ASCENT. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBERS: 19V856000 (ENGINE AND ENGINE COOLING) AND 19V855000 (POWER TRAIN). THE CONTACT STATED THAT THE GPS UNIT WAS INOPERABLE. FURTHERMORE, WHILE AT A STOP SIGN/LIGHT, THE VEHICLE WOULD ACCELERATE WHEN THE BRAKE PEDAL WAS DEPRESSED AND THERE WAS AN ABNORMAL CLUNKING, SQUEAKING NOISE DETECTED FROM THE STEERING/SUSPENSION. ALSO, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHUDDERED AND SHOOK FORWARD AND BACKWARDS, AND THE DRIVER AND PASSENGER DOORS … Look up ODI 11288751 at NHTSA ↗ ODI 11318327 · 600 miJERKY ACCELERATION BETWEEN 35-50 MPH. CVT "SWITCHING GEARS" UP AND DOWN. NOTICED AT 600 MILES. THIS HAPPENS SPORADICALLY , WHEN IT DOES HAPPEN THE JOLT SNAPS MY HEAD BACK. BRAKES CONTINUE TO SQUEAL AFTER 600 MILES. Look up ODI 11318327 at NHTSA ↗ ODI 11467755The contact owns a 2020 Subaru Ascent. The contact stated that while driving, the vehicle was shaking and the transmission was slipping. There was an abnormal squeaking noise detected from the brakes. There were no warning lights illuminated. The vehicle was taken to the local dealer where the brakes were replaced but, however, the mechanic was unable to duplicate the other failures. The vehicle was not repaired. The manufacturer was made aware of the failure but no additional assistance was provided. The failure mileage was unknown. Look up ODI 11467755 at NHTSA ↗ | 4ODI 11502524On speeds of about 70+, both on cruise control and off, car jerks for about 5-10 seconds when accelerating on steep hills. It also happens after the car has been driving for more than 1hr or so. Fuel consumption is about 19-20mpg regardless of highway only driving contrary to advertised Look up ODI 11502524 at NHTSA ↗ ODI 11732360My 2020 Subaru Ascent struggles to retain power when accelerating, especially from stopping and especially when the fuel is low. The vehicle stalls or loses some power when trying to accelerate. The check engine light is not on and there is no other indication that there is a problem with the vehicle. I have discussed it thoroughly with my mechanic and we both think it sounds like a fuel pump issue. He looked at the other Subaru recalls and thinks my vehicle should be included in the other Subaru fuel pump recall (NHTSA ID Number: 21V587000)… Look up ODI 11732360 at NHTSA ↗ ODI 11473571The transmission is slipping and lunges forward, I believe this is the same reason there was a recall for my model car in 2019 & 2020. I have reported this to the car dealership and it will be placed in their service department tomorrow... I was carrying five (5) passengers in the car when it lunged forward and I almost rear ended the car in front of me and was also rear ended because I had to apply my brakes quickly. As stated above I'm hopeful this will be done by the dealership tomorrow. No inspection have been performed but it is schedu… Look up ODI 11473571 at NHTSA ↗ | 0 |
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| Unknown Or Other | 27ODI 11306313 · 6,000 mi2019 ASCENT WITH 6000 MILES GARAGE KEPT SUSTAINED COMPLETE ELECTRICAL FAILURE AT GAS STATION REFILL. CAR DROVE AND STARTED NORMALLY GOING TO STATION AND AFTER FILLUP FAILED TO START. Look up ODI 11306313 at NHTSA ↗ ODI 11338748 · 7,000 miI HAVE A 2019 SUBARU ASCENT. ON JULY 2, MY HUSBAND WAS DRIVING ON A RURAL ROAD WHEN OUT OF NOWHERE THE CAR STARTED VIBRATING AND RATTLING AND HIS SPEED WENT FROM 60 MPH DOWN TO 30 MPH IN A MATTER OF SECONDS AND THE CAR STARTED FLASHING INFORMATION ON THE DASH. AND THE CAR SHUT OFF. HE GOT OFF THE ROAD AND CALLED AAA. IT WAS AN HOUR AND A HALF BEFORE THEY GOT THERE. NOTHING AND NOBODY WAS AROUND AND HE HAD TO BEG THE TOW TRUCK DRIVER TO LET HIM AND OUR ELDERLY DOG RIDE TO THE NEAREST SUBARU DEALERSHIP WHICH WAS ABOUT 50 MILES AWAY. I WAS ALREADY… Look up ODI 11338748 at NHTSA ↗ ODI 11342426 · 10,000 miPARKED THE CAR. THE REAR LIFTGATE WOULD NOT OPEN WITH FOB OR FROM DASHBOARD. TWO QUICK BEEPS BUT NO MOVEMENT. WE DECIDED TO JUST GRAB OUR ITEMS FROM THE INSIDE AND LEFT. WHEN WE RETURNED TO THE CAR ABOUT AN HOUR LATER, THE CAR WOULD UNLOCK BUT THE REAR LIFTGATE STILL DIDN'T WORK. WE LOADED UP THE CAR AND STARTED THE CAR BUT BATTERY WAS DEAD. AFTER CHARGING UP THE BATTERY, ALL THE MAJOR SAFETY CAR FEATURES HAVE BEEN DISABLED AND THE ENGINE LIGHT IS ON WITH MANY OTHER LIGHTS SHOWING UP. THE CAR IS DRIVABLE BUT OBVIOUSLY DOESN'T FEEL RIGHT O… Look up ODI 11342426 at NHTSA ↗ | 8ODI 11451825I have received numerous recalls on this model and failed to receive WUV-07. Now they have sent WRK-21 to replace WUV-07 and tell me the tools and reprogramming should arrive by May and they will contact me again. This is a drive train slippage issue (something I have been complaining about since I purchased the car) and very hazardous. I was planning 2 trips between now and then and I believe Subaru is uniquely slow in fixing this critical issue. Also in an unrelated matter I was forced to put 4 new tires on this vehicle already replac… Look up ODI 11451825 at NHTSA ↗ ODI 11762427Subaru of America has a Bulletin out that changes the front suspension arms for both front ends. The dealership made this correction and now the front end rattles like there are loose parts. Dealership says they don’t hear it. Won’t investigate more unless I pay them a diagnostic fee. If Subaru of America knows this vehicle has a faulty part that causes the calipers to clamp down too hard thus warping the rotors! Dealership & SOA need to advertise this Bulletin as a recall. Look up ODI 11762427 at NHTSA ↗ ODI 11319814 · 150 miDRIVING DOWN THE ROAD THE ENTIRE CAR STARTED VIBRATING AND FELT WOBBLY WHEN I GOT ABOVE 20MPH. PULLED OVER TO CHECK TIRES AND UNDER THE CAR, NO OBVIOUS ISSUES FOUND. TURNED OFF THEN BACK ON THE CAR, SAME ISSUE ABOVE 20MPH. THE CAR WAS STRUGGLING TO GET UP THE TOW RAMP AND SMELLED AN ACRID ODOR THAT BOTH I AND THE TOW TRUCK DRIVER NOTICED. MADE TERRIBLE SOUND WHEN SHIFTING FROM P THROUGH R TO D. THIS ALL HAPPENED ON PAVED ROADS GOING BACK HOME. THE CAR NOW HAS 150 MILES ON IT, BOUGHT IT 3 DAYS PRIOR NEW. Look up ODI 11319814 at NHTSA ↗ | — | 5ODI 11318648 · 19,124 miTHE WINDSHIELD CRACKED WHILE DRIVING IN THE FREEWAY. Look up ODI 11318648 at NHTSA ↗ ODI 11386207 · 10,000 miWINDSHIELD CRACKED BY ITSELF WHILE DRIVING DOWN A ROAD AT 45MPH. STEREO SYSTEM DEFECTIVE. STEREO HAS BEEN REPLACED 3 TIMES ALREADY Look up ODI 11386207 at NHTSA ↗ ODI 11415842 · 27,319 miALL WARNING LIGHTS CAME ON LAST WEEK MAY 5TH 2021 WHILE I WAS DRIVINGTHECARHONE AFTER DROPPING MY DAUGHTERTOSCHOOL. I PULLED OVER AND CALLED THE DEALERSHIP AND WAS ADVISE TO TAKE THE CAR IN. AS I DROVE THE ENGINE STARTED TO LAG AND ICOULDNOTDRIVE MORE THAN 45MILES. TOOK THE CAR TO THE DEALERSHIP AND FOUND OUT THE TRANSMISSION WAS BAD. THIS CAR IS 2 1/2 YEARS OLD AND I'VE HAD SO MANY PROBLEMS WITH IT. WHEN THE CVT WAS REPLACED THE CAR NEVER RUN THE SAME, I'VE TAKEN IT TO THE DEALERSHIP SEVERAL TIMES AND LET THEM KNOW THAT THERE IS SOMETHING WRON… Look up ODI 11415842 at NHTSA ↗ | 15ODI 11277738 · 1,000 miTHE CAR WILL EMIT WHITE HEAVY SMOKE ON START. THE WHITE SMOKE SMELLS LIKE BURNED PLASTIC/OIL. THE ISSUE WAS REPORTED TO SUBARU CORPORATE AND VEHICLE WAS TAKEN TO SERVICE FOR INSPECTION. A VIDEO WAS RECORDED AND SENT TO BOTH DEALER AND CORPORATE BUT ISSUE COULD NOT BE REPLICATED. THE ISSUE STILL PERSISTS FOR MORE THAN 3 MONTHS AND SUBARU COULD NOT RESOLVE IT. THIS IS A CONCERN TO MY FAMILY SAFETY AND TO THE ENVIRONMENT. SECOND ISSUE WAS WITH SPRING ASSEMBLY BOTH FRONT AND BACK HAS TO BE REPLACED AS DEFECTIVE. Look up ODI 11277738 at NHTSA ↗ ODI 11338748 · 7,000 miI HAVE A 2019 SUBARU ASCENT. ON JULY 2, MY HUSBAND WAS DRIVING ON A RURAL ROAD WHEN OUT OF NOWHERE THE CAR STARTED VIBRATING AND RATTLING AND HIS SPEED WENT FROM 60 MPH DOWN TO 30 MPH IN A MATTER OF SECONDS AND THE CAR STARTED FLASHING INFORMATION ON THE DASH. AND THE CAR SHUT OFF. HE GOT OFF THE ROAD AND CALLED AAA. IT WAS AN HOUR AND A HALF BEFORE THEY GOT THERE. NOTHING AND NOBODY WAS AROUND AND HE HAD TO BEG THE TOW TRUCK DRIVER TO LET HIM AND OUR ELDERLY DOG RIDE TO THE NEAREST SUBARU DEALERSHIP WHICH WAS ABOUT 50 MILES AWAY. I WAS ALREADY… Look up ODI 11338748 at NHTSA ↗ ODI 11415842 · 27,319 miALL WARNING LIGHTS CAME ON LAST WEEK MAY 5TH 2021 WHILE I WAS DRIVINGTHECARHONE AFTER DROPPING MY DAUGHTERTOSCHOOL. I PULLED OVER AND CALLED THE DEALERSHIP AND WAS ADVISE TO TAKE THE CAR IN. AS I DROVE THE ENGINE STARTED TO LAG AND ICOULDNOTDRIVE MORE THAN 45MILES. TOOK THE CAR TO THE DEALERSHIP AND FOUND OUT THE TRANSMISSION WAS BAD. THIS CAR IS 2 1/2 YEARS OLD AND I'VE HAD SO MANY PROBLEMS WITH IT. WHEN THE CVT WAS REPLACED THE CAR NEVER RUN THE SAME, I'VE TAKEN IT TO THE DEALERSHIP SEVERAL TIMES AND LET THEM KNOW THAT THERE IS SOMETHING WRON… Look up ODI 11415842 at NHTSA ↗ | 5ODI 11217153 · 3,500 miA COUPLE OF MONTHS AGO, MY WIFE STARTED THE CAR AND BACKED OFF A PARKING LOT. WHEN SHE PRESSED THE BRAKE AND FELT WIRED - THE BRAKE COULD NOT BE PRESSED DOWN AND FELT LIKE IT'S JAMMED SOMEHOW. THE CAR DID NOT STOP EVEN SHE SWITCHED THE CAR TO PARKING! IT EVENTUALLY STOPPED AFTER HIT A PARKED CAR BEHIND. BECAUSE THE SPEED WAS VERY LOW SO THERE WAS NO OBVIOUS DAMAGE TO BOTH CARS. BUT AFTER RESTARTED THE CAR, ALL THE WARNING LIGHTS WENT ON - RAB, EYE SIGHT, AT OIL TEMP, LOW TIRE PRESSURE, AND THE SUN ROOF AND SUN SHADE NOT WORKING. Look up ODI 11217153 at NHTSA ↗ ODI 11288929BRAKES MADE LOUD NOISE EVEN WHEN DRIVING OFF THE LOT. TOLD IT WAS A NEW CAR AND IT WILL SUBSIDE. THE NOISE DID NOT SUBSIDE. IT GREW LOUDER. TOOK CAR TO SUBARU DEALER WHERE THEY TOLD ME THE ROTORS WOULD NEED TO,BE CUT! ON A NEW CAR WITH UNDER 900 MILES! TOOK IT HOME AND THE NOISE WAS LESS BUT GREW LOUDER AS THE WEEK WENT ON. BROUGHT THE CAR BACK TO SUBARU AND THEY INDICATED THEY WOULD REPLACE THE ROTORS AND THE BRAKE PADS. OF COURSE, THEY DIDN'T MENTION IT WOULD TAKE OVER A WEEK AND A HALF TO GET THE PARTS. NOISE WAS WHEN BRAKING WHETHER… Look up ODI 11288929 at NHTSA ↗ ODI 11388299V1.THE BATTERY DIED WITHIN 6 MONTHS 4 TIMES :FIRST TIME AUG. 21. 2020 , THAN DEC. 03.2021 , DEC 24.2021 AND JAN.04.2021 2.THE STEREO SYSTEM IS NOT WORKING PROPERLY SOUND CUTTING OFF FREQUENTLY. 3.BREAK PROBLEM. BEFORE 6 MONTHS THE BRAKES HAD TO BE REPLACED AND ARE STILL MAKING GRINDING UNUSUAL NOISE. EVEN AFTER MULTIPLE DEALER SERVICE NO IMPROVEMENT. ACTUAL BREAK ACTION NOT CONSISTENT AND NOT RELIABLE SAVE. 4.THE AC SYSTEM IS NOT FUNCTIONING PROPERLY - KICKS IN EVEN WHEN IN HEATING MODE. IN USING THE REMOTE START THE AC KICKS IN IMMEDIATELY … Look up ODI 11388299 at NHTSA ↗ | 9ODI 11282852 · 21,300 miTRAVELING ON HIGHWAY AT 70 MPH WHEN A DEER JUMPED IN FRONT OF OUR CAR AND WE HIT IT WITH THE FRONT END OF THE VEHICLE CRUSHING THE FRONT END. ALL AIR BAGS IMMEDIATELY DEPLOYED AND THE FRONT END BEGAN SMOKING PROFUSELY. WITHIN MINUTES OF GETTING OUT OF THE VEHICLE IT BURST INTO FLAMES AND THE ENTIRE VEHICLE BURNED UP. CONCERNED THAT THESE VEHICLES WILL BURST INTO FLAMES DURING A FRONT END COLLISION AT HIGH SPEEDS. Look up ODI 11282852 at NHTSA ↗ ODI 11323121 · 15,000 miWHEN THE CAR IDLES FOR EVEN SHORT PERIODS OF TIME (5 MINUTES) THE INSIDE OF THE CAR WILL START TO SMELL LIKE FUMES (EXHAUST TYPE SMELL). THIS HAPPENS IN ANY ENVIRONMENT (PARKING LOT, OUR DRIVEWAY, RURAL AREA) WHEN THE CAR IS IN PARK AND STILL RUNNING. RARELY HAVE I SMELLED THE FUMES UPON STARTING THE CAR, ALTHOUGH IT HAS HAPPENED BEFORE. THE PROBLEM HAS OCCURRED IN EVERY SEASON AND WITH THE CAR BLOWING OUT WARM, NEUTRAL, AND AIR CONDITIONED AIR. THIS WAS NOTICED VERY SHORTLY AFTER PURCHASING THE CAR IN SEPTEMBER OF 2018. I HAVE TAKEN THE CAR IN… Look up ODI 11323121 at NHTSA ↗ ODI 11419729Unknown. Electrical failures including eyesight, the dealers lie about the work they do, the latest was recent - they said sludge was everywhere which causes the timing to be off and said the entire engine needed to be replaced but refused to do so. I do not trust they were honest about the spot welds, as my VIN and contract were mysteriously changed after I took delivery. Battery dies, amp dies, head unit stops functioning for months at a time. Eyesight slams on brakes at last minute. I am told it’s normal to shut up and leave. For example the… Look up ODI 11419729 at NHTSA ↗ | 3ODI 11754232NHTSA Vehicle Safety Complaint Vehicle: 2019 Subaru Ascent VIN: [XXX] Mileage: 72,093 miles I am submitting this complaint because my 2019 Subaru Ascent experienced a serious transmission-related electrical failure that may represent a broader safety defect. Sewell Subaru of Dallas diagnosed an internal failure of a transmission pressure sensor. According to the dealership’s written report, the failed pressure sensor allowed transmission fluid to leak into the electrical wiring harness. The transmission fluid then migrated through the wiring… Look up ODI 11754232 at NHTSA ↗ ODI 117257972022 Subaru Ascent. Noticed progressive strong odor in the car. After rain had significant fluid accumulation in the front passenger ceiling, inside front passenger door (sloshing), and wet carpets on the floor on the passenger side. Serviced by Subaru dealer water specialist who reported (1) clogged moonroof drains and "popped off connector" leading to flooding of the entire front passenger ceiling; (2) detached vapor barrier in the passenger door allowing water to collect inside the door and drain into the car; (3) significant concern for mol… Look up ODI 11725797 at NHTSA ↗ ODI 11698561When driving below 5 mph, forward or reverse, with the rear passenger door fully open, the only alert is a small “door ajar” icon on the dash. This icon is the same drawing, whether the door is completely open or semi-latched, so the driver has no way to know the extent of the hazard. Without an additional warning, an fully open door can strike pedestrians, poles, garage, or other vehicles, and any passenger seated beside it is needlessly exposed to injury. Look up ODI 11698561 at NHTSA ↗ |
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| Visibility/Wiper | 1ODI 11318214 · 3,000 miOUR WINDSHIELD CRACKED AND WE HAD TO REPLACE IT NOT TOO LONG AFTER PURCHASING. WE HAVE HAD PROBLEMS WITH OUR HEATER LOCKING AND NOT BEING ABLE TO TURN IT OFF OR OUR DRUNK LOCKING AND WE CANT OPEN IT WE ARE UNABLE TO UNLOCK IT.... WE PUT IN SEVERAL COMPLAINTS ABOUT A GRINDING NOISE WHEN WE BREAK SINCE WE BOUGHT THE CAR. I NOTICED IT WHEN I FIRST DROVE IT AND THEY TOLD ME IT WAS NORMAL. WHEN THE CAR TAKES OFF THERE IS A SHAKE AND STALL BEFORE IT MOVES. ALSO WHEN DRIVING IT FEELS LIKE IT JOLTS AND THEN GOES AGAIN ALSO A COMPLAINT.... Look up ODI 11318214 at NHTSA ↗ | 1ODI 11740740While pulling up to a drive thru window the vehicle shuddered and the engine shut off. I lost all power steering and had to come to a stop, shift into park, then restart the engine. No check engine lights or warnings illuminated. There were no status messages to indicate what caused it to shut off. Also the driver side mirror shakes a lot, just like all the other reports say. Look up ODI 11740740 at NHTSA ↗ | 5ODI 11318648 · 19,124 miTHE WINDSHIELD CRACKED WHILE DRIVING IN THE FREEWAY. Look up ODI 11318648 at NHTSA ↗ ODI 11386207 · 10,000 miWINDSHIELD CRACKED BY ITSELF WHILE DRIVING DOWN A ROAD AT 45MPH. STEREO SYSTEM DEFECTIVE. STEREO HAS BEEN REPLACED 3 TIMES ALREADY Look up ODI 11386207 at NHTSA ↗ ODI 11415842 · 27,319 miALL WARNING LIGHTS CAME ON LAST WEEK MAY 5TH 2021 WHILE I WAS DRIVINGTHECARHONE AFTER DROPPING MY DAUGHTERTOSCHOOL. I PULLED OVER AND CALLED THE DEALERSHIP AND WAS ADVISE TO TAKE THE CAR IN. AS I DROVE THE ENGINE STARTED TO LAG AND ICOULDNOTDRIVE MORE THAN 45MILES. TOOK THE CAR TO THE DEALERSHIP AND FOUND OUT THE TRANSMISSION WAS BAD. THIS CAR IS 2 1/2 YEARS OLD AND I'VE HAD SO MANY PROBLEMS WITH IT. WHEN THE CVT WAS REPLACED THE CAR NEVER RUN THE SAME, I'VE TAKEN IT TO THE DEALERSHIP SEVERAL TIMES AND LET THEM KNOW THAT THERE IS SOMETHING WRON… Look up ODI 11415842 at NHTSA ↗ | — | 3ODI 11415842 · 27,319 miALL WARNING LIGHTS CAME ON LAST WEEK MAY 5TH 2021 WHILE I WAS DRIVINGTHECARHONE AFTER DROPPING MY DAUGHTERTOSCHOOL. I PULLED OVER AND CALLED THE DEALERSHIP AND WAS ADVISE TO TAKE THE CAR IN. AS I DROVE THE ENGINE STARTED TO LAG AND ICOULDNOTDRIVE MORE THAN 45MILES. TOOK THE CAR TO THE DEALERSHIP AND FOUND OUT THE TRANSMISSION WAS BAD. THIS CAR IS 2 1/2 YEARS OLD AND I'VE HAD SO MANY PROBLEMS WITH IT. WHEN THE CVT WAS REPLACED THE CAR NEVER RUN THE SAME, I'VE TAKEN IT TO THE DEALERSHIP SEVERAL TIMES AND LET THEM KNOW THAT THERE IS SOMETHING WRON… Look up ODI 11415842 at NHTSA ↗ ODI 11432762I recently bought my Subaru and I noticed the transmission would stall when going in to gear or changing gears and the rpm would be high, also last night I de fogged my windows and drove to my destination and noticed a crack in my windshield from the top where my eyesight is, I did not hear or see anything hit my car windshield, my car didn't give off any warning signs for either of the problems I stated, I have contacted subur 1800subur3 they say there is no recall so now talk to customer service so now I am waiting to speak to them Look up ODI 11432762 at NHTSA ↗ ODI 11740740While pulling up to a drive thru window the vehicle shuddered and the engine shut off. I lost all power steering and had to come to a stop, shift into park, then restart the engine. No check engine lights or warnings illuminated. There were no status messages to indicate what caused it to shut off. Also the driver side mirror shakes a lot, just like all the other reports say. Look up ODI 11740740 at NHTSA ↗ | 1ODI 11318214 · 3,000 miOUR WINDSHIELD CRACKED AND WE HAD TO REPLACE IT NOT TOO LONG AFTER PURCHASING. WE HAVE HAD PROBLEMS WITH OUR HEATER LOCKING AND NOT BEING ABLE TO TURN IT OFF OR OUR DRUNK LOCKING AND WE CANT OPEN IT WE ARE UNABLE TO UNLOCK IT.... WE PUT IN SEVERAL COMPLAINTS ABOUT A GRINDING NOISE WHEN WE BREAK SINCE WE BOUGHT THE CAR. I NOTICED IT WHEN I FIRST DROVE IT AND THEY TOLD ME IT WAS NORMAL. WHEN THE CAR TAKES OFF THERE IS A SHAKE AND STALL BEFORE IT MOVES. ALSO WHEN DRIVING IT FEELS LIKE IT JOLTS AND THEN GOES AGAIN ALSO A COMPLAINT.... Look up ODI 11318214 at NHTSA ↗ | 0 | 1ODI 11387879 · 250 miPURCHASED A NEW 2019 SUBARU ASCENT IN FEBRUARY 2019. AFTER HAVING IT HOME A FEW DAYS NOTICED A CHIP WITH A SMALL CRACK IN THE WINDSHIELD ON THE BOTTOM DRIVERS SIDE CORNER NEAR THE BLACKED OUT AREA, WHICH I DID NOT SEE WHEN I TOOK THE CAR. CALLED THE DEALERSHIP AND BROUGHT THE CAR IN TO SHOW THEM. THEY SAID THERE WAS NOTHING THEY COULD DO AND I WOULD HAVE TO PAY FOR A NEW WINDSHIELD. A MONTH LATER I WROTE A LETTER TO THE OWNER OF THE DEALERSHIP AND NEVER RECEIVED A RESPONSE OR ACKNOWLEDGMENT OF MY LETTER. A YEAR LATER THE SMALL CRACK TURNED I… Look up ODI 11387879 at NHTSA ↗ |
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| Engine | 25ODI 11176385 · 2,417 miI WAS IN TRAFFIC AND THE DASH- STARTED FLASHING AND EVERYTHING AT ONCE STARTED SHUTTING OFF AND THEN BRAKE WAS APPLIED ON ITS OWN. VERY SCARY WHILE IN TRAFFIC- I HAVE BEEN WAITING FOR A TOW TRUCK FOR OVER 3 HOURS. DIALS: AT OIL TEMP FLASHES, ALL ELECTRONIC THINGS IS ALL OFF AND LIT. TRANSMISSION AND BRAKING ISSUES- ALL AT ONCE. CITY STREET BRADDOCK RD AND I PULLED OFF AT KINGS PARK SHOPPING CENTER IN FRONT OF WELLS FARGO AND CVS, STATIONARY. Look up ODI 11176385 at NHTSA ↗ ODI 11207954 · 9,600 miALMOST 9500 MILES, RAINING OUTSIDE WIFE DRIVING NORMAL SPEED (HIGHWAY DRIVING) AND EYESIGHT STOPPED WORKING AND CHECK ENGINE LIGHT CAME ON. VEHICLE STILL RAN. SECONDLY TOOK TO LOCAL SUBRAU DEALERSHIP FOR 10,000 SERVICE THEY FOUND NOTHING WRONG AND DID SERVICE. WIFE LEFT DEALERSHIP AND NOTICED CAR PULLING TO LEFT AFTER TIRES ROTATED. RETURNED TO DEALERSHIP , THEY SAID IT WAS NORMAL FEATHERING OF TIRES. WORRIED EYESIGHT AND ENGINE CAN BE AFFECTED WITH RAIN. ALSO AT A FEW HUNDRED MORE MILES WE NOW SMELL BURNING OIL ON AND OFF OUTSIDE OF CAR. WE HA… Look up ODI 11207954 at NHTSA ↗ ODI 11243045 · 30 miMY NEW VEHICLE HAS EXPERIENCED COMPLETE ELECTRICAL MALFUNCTION WHILE DRIVING. VEHICLE UNEXPECTEDLY TURNS ON ALL WARNINGS AND DISABLED ALL SAFETY FEATURES TO INCLUDE COLLISION AND BLINDSIDE MONITORS. AS INDICATED BY MANY OTHER SUBARU OWNERS, THE PROBLEMS WERE DIAGNOSED BY SUBARU TO BE RELATED TO A LOOSE TRANSMISSION HARNESS. SO FAR SUBARU HAS NOT ISSUED A RECALL TO INSPECT ALL 2019 AND 2020 SUBARU ASCENT TRANSMISSION ASSEMBLY. WE ARE SUPER SCARE OF DRIVING THE VEHICLE WITH THE IDEA THAT IT CAN STALL IN MID DRIVING. Look up ODI 11243045 at NHTSA ↗ | 22ODI 11234998 · 12,000 miWHEN HOLDING SPEED CONSTANT BETWEEN APPROXIMATELY 20-35 MPH, OR UNDER VERY LIGHT ACCELERATION IN THIS RANGE, VEHICLE SEEMS TO JERK, SURGE, PULSE, OR SIMILAR. IT FEELS SIMILAR TO BEING IN THE CAR WITH SOMEONE LEARNING TO DRIVE A MANUAL TRANSMISSION. Look up ODI 11234998 at NHTSA ↗ ODI 11252174 · 16,462 miAT 16462 MILES ON ODOMETER, WHILE DRIVING ON HI WAY AT 65 MPH VEHICLE LOST POWER AND STARTED SMOKING SEVERELY FROM THE TAIL PIPES. PULLED OVER AND SHUT OFF. RESTARTED SEVERAL MINUTES LATER CONTINUED TO SMOKE AND WOULD NOT MOVE. TOWED TO DEALER, THEY STATED THE PCV VALVE BROKE APART, SUBARU WANTS THEM TO TEAR DOWN THE ENGINE TO SEE HOW MUCH DAMAGE WAS DONE. STILL WAITING FOR THEM TO DO ANYTHING, CAR IS SITTING OUTSIDE IN THE SERVICE AREA NOT BEING WORKED ON. Look up ODI 11252174 at NHTSA ↗ ODI 11288751 · 1,000 miTL* THE CONTACT OWNS A 2019 SUBARU ASCENT. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBERS: 19V856000 (ENGINE AND ENGINE COOLING) AND 19V855000 (POWER TRAIN). THE CONTACT STATED THAT THE GPS UNIT WAS INOPERABLE. FURTHERMORE, WHILE AT A STOP SIGN/LIGHT, THE VEHICLE WOULD ACCELERATE WHEN THE BRAKE PEDAL WAS DEPRESSED AND THERE WAS AN ABNORMAL CLUNKING, SQUEAKING NOISE DETECTED FROM THE STEERING/SUSPENSION. ALSO, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHUDDERED AND SHOOK FORWARD AND BACKWARDS, AND THE DRIVER AND PASSENGER DOORS … Look up ODI 11288751 at NHTSA ↗ | 15ODI 11277738 · 1,000 miTHE CAR WILL EMIT WHITE HEAVY SMOKE ON START. THE WHITE SMOKE SMELLS LIKE BURNED PLASTIC/OIL. THE ISSUE WAS REPORTED TO SUBARU CORPORATE AND VEHICLE WAS TAKEN TO SERVICE FOR INSPECTION. A VIDEO WAS RECORDED AND SENT TO BOTH DEALER AND CORPORATE BUT ISSUE COULD NOT BE REPLICATED. THE ISSUE STILL PERSISTS FOR MORE THAN 3 MONTHS AND SUBARU COULD NOT RESOLVE IT. THIS IS A CONCERN TO MY FAMILY SAFETY AND TO THE ENVIRONMENT. SECOND ISSUE WAS WITH SPRING ASSEMBLY BOTH FRONT AND BACK HAS TO BE REPLACED AS DEFECTIVE. Look up ODI 11277738 at NHTSA ↗ ODI 11338748 · 7,000 miI HAVE A 2019 SUBARU ASCENT. ON JULY 2, MY HUSBAND WAS DRIVING ON A RURAL ROAD WHEN OUT OF NOWHERE THE CAR STARTED VIBRATING AND RATTLING AND HIS SPEED WENT FROM 60 MPH DOWN TO 30 MPH IN A MATTER OF SECONDS AND THE CAR STARTED FLASHING INFORMATION ON THE DASH. AND THE CAR SHUT OFF. HE GOT OFF THE ROAD AND CALLED AAA. IT WAS AN HOUR AND A HALF BEFORE THEY GOT THERE. NOTHING AND NOBODY WAS AROUND AND HE HAD TO BEG THE TOW TRUCK DRIVER TO LET HIM AND OUR ELDERLY DOG RIDE TO THE NEAREST SUBARU DEALERSHIP WHICH WAS ABOUT 50 MILES AWAY. I WAS ALREADY… Look up ODI 11338748 at NHTSA ↗ ODI 11415842 · 27,319 miALL WARNING LIGHTS CAME ON LAST WEEK MAY 5TH 2021 WHILE I WAS DRIVINGTHECARHONE AFTER DROPPING MY DAUGHTERTOSCHOOL. I PULLED OVER AND CALLED THE DEALERSHIP AND WAS ADVISE TO TAKE THE CAR IN. AS I DROVE THE ENGINE STARTED TO LAG AND ICOULDNOTDRIVE MORE THAN 45MILES. TOOK THE CAR TO THE DEALERSHIP AND FOUND OUT THE TRANSMISSION WAS BAD. THIS CAR IS 2 1/2 YEARS OLD AND I'VE HAD SO MANY PROBLEMS WITH IT. WHEN THE CVT WAS REPLACED THE CAR NEVER RUN THE SAME, I'VE TAKEN IT TO THE DEALERSHIP SEVERAL TIMES AND LET THEM KNOW THAT THERE IS SOMETHING WRON… Look up ODI 11415842 at NHTSA ↗ | 3ODI 11415842 · 27,319 miALL WARNING LIGHTS CAME ON LAST WEEK MAY 5TH 2021 WHILE I WAS DRIVINGTHECARHONE AFTER DROPPING MY DAUGHTERTOSCHOOL. I PULLED OVER AND CALLED THE DEALERSHIP AND WAS ADVISE TO TAKE THE CAR IN. AS I DROVE THE ENGINE STARTED TO LAG AND ICOULDNOTDRIVE MORE THAN 45MILES. TOOK THE CAR TO THE DEALERSHIP AND FOUND OUT THE TRANSMISSION WAS BAD. THIS CAR IS 2 1/2 YEARS OLD AND I'VE HAD SO MANY PROBLEMS WITH IT. WHEN THE CVT WAS REPLACED THE CAR NEVER RUN THE SAME, I'VE TAKEN IT TO THE DEALERSHIP SEVERAL TIMES AND LET THEM KNOW THAT THERE IS SOMETHING WRON… Look up ODI 11415842 at NHTSA ↗ ODI 11432762I recently bought my Subaru and I noticed the transmission would stall when going in to gear or changing gears and the rpm would be high, also last night I de fogged my windows and drove to my destination and noticed a crack in my windshield from the top where my eyesight is, I did not hear or see anything hit my car windshield, my car didn't give off any warning signs for either of the problems I stated, I have contacted subur 1800subur3 they say there is no recall so now talk to customer service so now I am waiting to speak to them Look up ODI 11432762 at NHTSA ↗ ODI 11740740While pulling up to a drive thru window the vehicle shuddered and the engine shut off. I lost all power steering and had to come to a stop, shift into park, then restart the engine. No check engine lights or warnings illuminated. There were no status messages to indicate what caused it to shut off. Also the driver side mirror shakes a lot, just like all the other reports say. Look up ODI 11740740 at NHTSA ↗ | — | 10ODI 11176385 · 2,417 miI WAS IN TRAFFIC AND THE DASH- STARTED FLASHING AND EVERYTHING AT ONCE STARTED SHUTTING OFF AND THEN BRAKE WAS APPLIED ON ITS OWN. VERY SCARY WHILE IN TRAFFIC- I HAVE BEEN WAITING FOR A TOW TRUCK FOR OVER 3 HOURS. DIALS: AT OIL TEMP FLASHES, ALL ELECTRONIC THINGS IS ALL OFF AND LIT. TRANSMISSION AND BRAKING ISSUES- ALL AT ONCE. CITY STREET BRADDOCK RD AND I PULLED OFF AT KINGS PARK SHOPPING CENTER IN FRONT OF WELLS FARGO AND CVS, STATIONARY. Look up ODI 11176385 at NHTSA ↗ ODI 11186633 · 250 miWITHIN MY FIRST TWO WEEKS (200-300 MILES) OF OWNING THE VEHICLE I WAS TOLD BY STEVENS CREEK SUBARU THAT THE CAR WAS NOT SAFE TO DRIVE AND HERE WE ARE AGAIN. ANOTHER FAILED STRUT. SO BY DEDUCTION, IT'S UNSAFE TO DRIVE BUT THAT HASN'T STOPPED SUBARU FROM PUTTING ME BACK IN IT, FULLY AWARE THAT THE STRUT HAS FAILED VERIFIED AT 20,000 MILES BUT PROBLEM STARTED 12,000 MILES AGO. IN MOTION THIS IS A PROBLEM EVERYWHERE. SAFETY ISSUE. SUBARU IS NOT MAKING ME DRIVE FOR ALMOST A MONTH WITH A FAILED STRUT, WAITING ON PARTS. LET'S TALK ABOUT BRAKES NEXT… Look up ODI 11186633 at NHTSA ↗ ODI 11288751 · 1,000 miTL* THE CONTACT OWNS A 2019 SUBARU ASCENT. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBERS: 19V856000 (ENGINE AND ENGINE COOLING) AND 19V855000 (POWER TRAIN). THE CONTACT STATED THAT THE GPS UNIT WAS INOPERABLE. FURTHERMORE, WHILE AT A STOP SIGN/LIGHT, THE VEHICLE WOULD ACCELERATE WHEN THE BRAKE PEDAL WAS DEPRESSED AND THERE WAS AN ABNORMAL CLUNKING, SQUEAKING NOISE DETECTED FROM THE STEERING/SUSPENSION. ALSO, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHUDDERED AND SHOOK FORWARD AND BACKWARDS, AND THE DRIVER AND PASSENGER DOORS … Look up ODI 11288751 at NHTSA ↗ | 18ODI 11205006 · 1,500 miRAW GAS SMELL WHEN VEHICLE IS AT IDLE OR AFTER BEING DRIVEN FOR A BIT AND PARKED IN THE GARAGE. THE SMELL COMES THRU THE VENTS AND FILLS THE GARAGE AFTER I PARK THE VEHICLE. GAS MILEAGE IS ALSO BEING EFFECTED IT SEEMS, AND IS LOW. Look up ODI 11205006 at NHTSA ↗ ODI 11299624FRESH FUEL SMELL FROM THE VEHICLE (ENTERING THE CABIN WHILE DRIVING AND UPON PARKING). UPON ARRIVING HOME YESTERDAY, THE SMELL WAS STILL VERY STRONG. I WENT A STEP FURTHER AND PULLED THE OIL DIPSTICK TO CHECK THE LEVEL AND TO SEE IF THAT'S WHERE IT WAS ORIGINATING FROM. SURE ENOUGH, THAT IS WHERE I AM SMELLING IT. I WENT SO FAR AS TO WIPE OFF THE DIPSTICK AND CHECK ONCE AGAIN WITH THE SAME RESULT. I ALSO NOTED THAT THE OIL LEVEL IS WELL ABOVE THE HIGH MARK. MY MAIN CONCERN IS THE RISK FOR DAMAGE TO THE ENGINE GIVEN THAT IT APPEARS THAT FUEL IS … Look up ODI 11299624 at NHTSA ↗ ODI 11363767 · 23,314 miMY FUEL PUMP WAS REPLACED (ACCORDING TO THE DEALER) BASED ON THE MOST RECENT RECALL. HOWEVER NOW IT IDLES AND RUNS ROUGH JUST A SHORT TIME AFTER THIS SERVICE. I RECENTLY READ THERE IS ANOTHER LAWSUIT OR ISSUE WITH THIS FUEL PUMP AND THE SYMPTOMS ARE THE SAME. Look up ODI 11363767 at NHTSA ↗ | 3ODI 11522750Car has been not able to roll up driver side window for a year randomly. Suddenly 3 years old and battery is draining and RAB and Eyesight and engine light on. Took in and saying can’t replicate window after they DID replicate it 3 months ago and did not solve issue. Did battery parasitic draw and numerous parts of car are draining battery. Cannot find source. Look up ODI 11522750 at NHTSA ↗ ODI 11574100On Friday evening, February 23, 2024 , I pulled onto my driveway and came to a complete stop before driving into the garage . I reached up and hit the garage door remote. When the door began to go up I took my foot off the brake. Instead of creeping up the driveway the car took off like a proverbial "bat out of hell" It was as if I had pushed the accelerator compltely down.to the floor board. The brakes had no effect. I smashed through the garage door,. The car jumped a six inch concrete step up, obliterated the garage cabinets and pushed … Look up ODI 11574100 at NHTSA ↗ ODI 11608386Transmission failure, chugging while driving on the road then slowed down in middle of the intersection, won’t accelerate which is a unsafe situation. It says “check engine”, “break, “eyesight disabled”, “at oil temp” and “transmission”. The speed was stuck to 20mph and engine eas loud. Smelled like something was burning too Look up ODI 11608386 at NHTSA ↗ |
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| Service Brakes | 9ODI 11176385 · 2,417 miI WAS IN TRAFFIC AND THE DASH- STARTED FLASHING AND EVERYTHING AT ONCE STARTED SHUTTING OFF AND THEN BRAKE WAS APPLIED ON ITS OWN. VERY SCARY WHILE IN TRAFFIC- I HAVE BEEN WAITING FOR A TOW TRUCK FOR OVER 3 HOURS. DIALS: AT OIL TEMP FLASHES, ALL ELECTRONIC THINGS IS ALL OFF AND LIT. TRANSMISSION AND BRAKING ISSUES- ALL AT ONCE. CITY STREET BRADDOCK RD AND I PULLED OFF AT KINGS PARK SHOPPING CENTER IN FRONT OF WELLS FARGO AND CVS, STATIONARY. Look up ODI 11176385 at NHTSA ↗ ODI 11318214 · 3,000 miOUR WINDSHIELD CRACKED AND WE HAD TO REPLACE IT NOT TOO LONG AFTER PURCHASING. WE HAVE HAD PROBLEMS WITH OUR HEATER LOCKING AND NOT BEING ABLE TO TURN IT OFF OR OUR DRUNK LOCKING AND WE CANT OPEN IT WE ARE UNABLE TO UNLOCK IT.... WE PUT IN SEVERAL COMPLAINTS ABOUT A GRINDING NOISE WHEN WE BREAK SINCE WE BOUGHT THE CAR. I NOTICED IT WHEN I FIRST DROVE IT AND THEY TOLD ME IT WAS NORMAL. WHEN THE CAR TAKES OFF THERE IS A SHAKE AND STALL BEFORE IT MOVES. ALSO WHEN DRIVING IT FEELS LIKE IT JOLTS AND THEN GOES AGAIN ALSO A COMPLAINT.... Look up ODI 11318214 at NHTSA ↗ ODI 11321584AT FREEWAY SPEED, THE BRAKE MAKES NOISE AND VIBRATE WHEN YOU PRESS THE PEDAL LIGHTLY TO REDUCE SPEED, THIS HAPPENS MOSTLY WHEN YOU GO DOWNHILL. BATTERY DRAINS WHEN PARKED INSIDE THE GARAGE OVERNIGHT, REAR GATE DOES NOT LOCK WHEN CLOSED. Look up ODI 11321584 at NHTSA ↗ | 5ODI 11288751 · 1,000 miTL* THE CONTACT OWNS A 2019 SUBARU ASCENT. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBERS: 19V856000 (ENGINE AND ENGINE COOLING) AND 19V855000 (POWER TRAIN). THE CONTACT STATED THAT THE GPS UNIT WAS INOPERABLE. FURTHERMORE, WHILE AT A STOP SIGN/LIGHT, THE VEHICLE WOULD ACCELERATE WHEN THE BRAKE PEDAL WAS DEPRESSED AND THERE WAS AN ABNORMAL CLUNKING, SQUEAKING NOISE DETECTED FROM THE STEERING/SUSPENSION. ALSO, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHUDDERED AND SHOOK FORWARD AND BACKWARDS, AND THE DRIVER AND PASSENGER DOORS … Look up ODI 11288751 at NHTSA ↗ ODI 11318327 · 600 miJERKY ACCELERATION BETWEEN 35-50 MPH. CVT "SWITCHING GEARS" UP AND DOWN. NOTICED AT 600 MILES. THIS HAPPENS SPORADICALLY , WHEN IT DOES HAPPEN THE JOLT SNAPS MY HEAD BACK. BRAKES CONTINUE TO SQUEAL AFTER 600 MILES. Look up ODI 11318327 at NHTSA ↗ ODI 11467755The contact owns a 2020 Subaru Ascent. The contact stated that while driving, the vehicle was shaking and the transmission was slipping. There was an abnormal squeaking noise detected from the brakes. There were no warning lights illuminated. The vehicle was taken to the local dealer where the brakes were replaced but, however, the mechanic was unable to duplicate the other failures. The vehicle was not repaired. The manufacturer was made aware of the failure but no additional assistance was provided. The failure mileage was unknown. Look up ODI 11467755 at NHTSA ↗ | 5ODI 11217153 · 3,500 miA COUPLE OF MONTHS AGO, MY WIFE STARTED THE CAR AND BACKED OFF A PARKING LOT. WHEN SHE PRESSED THE BRAKE AND FELT WIRED - THE BRAKE COULD NOT BE PRESSED DOWN AND FELT LIKE IT'S JAMMED SOMEHOW. THE CAR DID NOT STOP EVEN SHE SWITCHED THE CAR TO PARKING! IT EVENTUALLY STOPPED AFTER HIT A PARKED CAR BEHIND. BECAUSE THE SPEED WAS VERY LOW SO THERE WAS NO OBVIOUS DAMAGE TO BOTH CARS. BUT AFTER RESTARTED THE CAR, ALL THE WARNING LIGHTS WENT ON - RAB, EYE SIGHT, AT OIL TEMP, LOW TIRE PRESSURE, AND THE SUN ROOF AND SUN SHADE NOT WORKING. Look up ODI 11217153 at NHTSA ↗ ODI 11288929BRAKES MADE LOUD NOISE EVEN WHEN DRIVING OFF THE LOT. TOLD IT WAS A NEW CAR AND IT WILL SUBSIDE. THE NOISE DID NOT SUBSIDE. IT GREW LOUDER. TOOK CAR TO SUBARU DEALER WHERE THEY TOLD ME THE ROTORS WOULD NEED TO,BE CUT! ON A NEW CAR WITH UNDER 900 MILES! TOOK IT HOME AND THE NOISE WAS LESS BUT GREW LOUDER AS THE WEEK WENT ON. BROUGHT THE CAR BACK TO SUBARU AND THEY INDICATED THEY WOULD REPLACE THE ROTORS AND THE BRAKE PADS. OF COURSE, THEY DIDN'T MENTION IT WOULD TAKE OVER A WEEK AND A HALF TO GET THE PARTS. NOISE WAS WHEN BRAKING WHETHER… Look up ODI 11288929 at NHTSA ↗ ODI 11388299V1.THE BATTERY DIED WITHIN 6 MONTHS 4 TIMES :FIRST TIME AUG. 21. 2020 , THAN DEC. 03.2021 , DEC 24.2021 AND JAN.04.2021 2.THE STEREO SYSTEM IS NOT WORKING PROPERLY SOUND CUTTING OFF FREQUENTLY. 3.BREAK PROBLEM. BEFORE 6 MONTHS THE BRAKES HAD TO BE REPLACED AND ARE STILL MAKING GRINDING UNUSUAL NOISE. EVEN AFTER MULTIPLE DEALER SERVICE NO IMPROVEMENT. ACTUAL BREAK ACTION NOT CONSISTENT AND NOT RELIABLE SAVE. 4.THE AC SYSTEM IS NOT FUNCTIONING PROPERLY - KICKS IN EVEN WHEN IN HEATING MODE. IN USING THE REMOTE START THE AC KICKS IN IMMEDIATELY … Look up ODI 11388299 at NHTSA ↗ | 1ODI 11318214 · 3,000 miOUR WINDSHIELD CRACKED AND WE HAD TO REPLACE IT NOT TOO LONG AFTER PURCHASING. WE HAVE HAD PROBLEMS WITH OUR HEATER LOCKING AND NOT BEING ABLE TO TURN IT OFF OR OUR DRUNK LOCKING AND WE CANT OPEN IT WE ARE UNABLE TO UNLOCK IT.... WE PUT IN SEVERAL COMPLAINTS ABOUT A GRINDING NOISE WHEN WE BREAK SINCE WE BOUGHT THE CAR. I NOTICED IT WHEN I FIRST DROVE IT AND THEY TOLD ME IT WAS NORMAL. WHEN THE CAR TAKES OFF THERE IS A SHAKE AND STALL BEFORE IT MOVES. ALSO WHEN DRIVING IT FEELS LIKE IT JOLTS AND THEN GOES AGAIN ALSO A COMPLAINT.... Look up ODI 11318214 at NHTSA ↗ | 10ODI 11176385 · 2,417 miI WAS IN TRAFFIC AND THE DASH- STARTED FLASHING AND EVERYTHING AT ONCE STARTED SHUTTING OFF AND THEN BRAKE WAS APPLIED ON ITS OWN. VERY SCARY WHILE IN TRAFFIC- I HAVE BEEN WAITING FOR A TOW TRUCK FOR OVER 3 HOURS. DIALS: AT OIL TEMP FLASHES, ALL ELECTRONIC THINGS IS ALL OFF AND LIT. TRANSMISSION AND BRAKING ISSUES- ALL AT ONCE. CITY STREET BRADDOCK RD AND I PULLED OFF AT KINGS PARK SHOPPING CENTER IN FRONT OF WELLS FARGO AND CVS, STATIONARY. Look up ODI 11176385 at NHTSA ↗ ODI 11186633 · 250 miWITHIN MY FIRST TWO WEEKS (200-300 MILES) OF OWNING THE VEHICLE I WAS TOLD BY STEVENS CREEK SUBARU THAT THE CAR WAS NOT SAFE TO DRIVE AND HERE WE ARE AGAIN. ANOTHER FAILED STRUT. SO BY DEDUCTION, IT'S UNSAFE TO DRIVE BUT THAT HASN'T STOPPED SUBARU FROM PUTTING ME BACK IN IT, FULLY AWARE THAT THE STRUT HAS FAILED VERIFIED AT 20,000 MILES BUT PROBLEM STARTED 12,000 MILES AGO. IN MOTION THIS IS A PROBLEM EVERYWHERE. SAFETY ISSUE. SUBARU IS NOT MAKING ME DRIVE FOR ALMOST A MONTH WITH A FAILED STRUT, WAITING ON PARTS. LET'S TALK ABOUT BRAKES NEXT… Look up ODI 11186633 at NHTSA ↗ ODI 11288751 · 1,000 miTL* THE CONTACT OWNS A 2019 SUBARU ASCENT. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBERS: 19V856000 (ENGINE AND ENGINE COOLING) AND 19V855000 (POWER TRAIN). THE CONTACT STATED THAT THE GPS UNIT WAS INOPERABLE. FURTHERMORE, WHILE AT A STOP SIGN/LIGHT, THE VEHICLE WOULD ACCELERATE WHEN THE BRAKE PEDAL WAS DEPRESSED AND THERE WAS AN ABNORMAL CLUNKING, SQUEAKING NOISE DETECTED FROM THE STEERING/SUSPENSION. ALSO, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHUDDERED AND SHOOK FORWARD AND BACKWARDS, AND THE DRIVER AND PASSENGER DOORS … Look up ODI 11288751 at NHTSA ↗ | — | 2ODI 11418508I bought this car brand new from Subaru dealer in Sterling VA. Starting form first week we start having issues with certain parts. (steering, line assist, unexpected breaking, shaky/wobbly brakes, raw fuel smell in the cabin and around the car.) I took the car may times to dealer to get it serviced however every time I was sent back as they couldn't replicate the issue. In one instance, they found some errors on the front brakes and changed it. After that car still having issues with breaking noise and also shakiness when breaking during high … Look up ODI 11418508 at NHTSA ↗ ODI 11746580On May 14, 2026, while driving a 2021 Subaru Ascent (approx. 94,291 miles) on a Texas expressway at highway speed during rush hour, I experienced a sudden and significant loss of engine power. There were no warning lights, no safety system activation, and no advance indication of the failure. The vehicle decelerated abruptly with traffic behind it. Live OBD-II data was being logged during the drive and was provided to the service advisor at the authorized Subaru retailer. This incident occurred only 3 days and approximately 125 miles after the… Look up ODI 11746580 at NHTSA ↗ | 4ODI 11443234Sudden unwanted rapid acceleration toward a building from parking lot causing head on collision: - Manual brakes failed - Automatic brakes did not engage - Airbags did NOT deploy after hitting an immovable object head on at least twice - Driver seatbelt did not lock - Starlink was not activated / notified - No collision warning was sounded (moot) Both driver and front passenger were severely injured and taken by ambulance to ER. Look up ODI 11443234 at NHTSA ↗ ODI 11608386Transmission failure, chugging while driving on the road then slowed down in middle of the intersection, won’t accelerate which is a unsafe situation. It says “check engine”, “break, “eyesight disabled”, “at oil temp” and “transmission”. The speed was stuck to 20mph and engine eas loud. Smelled like something was burning too Look up ODI 11608386 at NHTSA ↗ ODI 11740848I am reporting a repeat safety concern involving a 2020 Subaru Ascent. The vehicle was involved in two separate collisions after failing to decelerate as expected following normal brake pedal application. The first incident occurred on January 26, 2026. While approaching a traffic signal, I applied the brakes under normal driving conditions. The vehicle did not slow as expected and struck the rear of another vehicle. Property damage occurred, but no injuries were reported. The second incident occurred on May 5, 2026. While approaching a stop si… Look up ODI 11740848 at NHTSA ↗ |
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| Fuel/Propulsion System | 3ODI 11583533Over the course of 5 years, a lot has been mechanically wrong with our vehicle. Each service appointment yielded a 'cannot duplicate' response. Recently, my car has been in the service department a few times. My car had recall work performed on a ground bolt, and my husband advised them that the car had a 'rich fuel' smell when starting with the hood open. I've complained since 2021 of a smell when pulling up the mountain. The smell is what I described as a perm solution smell. Each time, the response was 'cannot duplicate.' In February, I took… Look up ODI 11583533 at NHTSA ↗ ODI 11458255My Subaru 2020 with 16,000 miles stalled in the middle of driving down the road in Town, I was driving 35 mph when out of nowhere the car stalled. I was able to coast/turn on to a side street. I’m lucky the car had enough momentum to keep going or we would have been hit by traffic as the street we were on is a busy road. The car flashed all the lights when it stalled and refused to crank over, it was low on gas so I called AAA and they brought 5 gallons of gasoline and filled it. The technician then tried to get the vehicle to start but it woul… Look up ODI 11458255 at NHTSA ↗ ODI 11575036Ascent randomly hesitates when pulling out into traffic.. both at slow speeds and when attempting to pass on interstate.. has been at dealer service numerous times regarding this , it periodically 'walking' when parked and ranfom inability to get hatch to work. Is currently at a different dealer service as previous dealer was unable to replicate and unwilling to keep vehicle for more than the hour or 2 of service appt. Prev dealer did replace hatch motor over a year ago..but still works randomly..their fix for this is to manually reset everytim… Look up ODI 11575036 at NHTSA ↗ | 4ODI 11502524On speeds of about 70+, both on cruise control and off, car jerks for about 5-10 seconds when accelerating on steep hills. It also happens after the car has been driving for more than 1hr or so. Fuel consumption is about 19-20mpg regardless of highway only driving contrary to advertised Look up ODI 11502524 at NHTSA ↗ ODI 11732360My 2020 Subaru Ascent struggles to retain power when accelerating, especially from stopping and especially when the fuel is low. The vehicle stalls or loses some power when trying to accelerate. The check engine light is not on and there is no other indication that there is a problem with the vehicle. I have discussed it thoroughly with my mechanic and we both think it sounds like a fuel pump issue. He looked at the other Subaru recalls and thinks my vehicle should be included in the other Subaru fuel pump recall (NHTSA ID Number: 21V587000)… Look up ODI 11732360 at NHTSA ↗ ODI 11473571The transmission is slipping and lunges forward, I believe this is the same reason there was a recall for my model car in 2019 & 2020. I have reported this to the car dealership and it will be placed in their service department tomorrow... I was carrying five (5) passengers in the car when it lunged forward and I almost rear ended the car in front of me and was also rear ended because I had to apply my brakes quickly. As stated above I'm hopeful this will be done by the dealership tomorrow. No inspection have been performed but it is schedu… Look up ODI 11473571 at NHTSA ↗ | 9ODI 11282852 · 21,300 miTRAVELING ON HIGHWAY AT 70 MPH WHEN A DEER JUMPED IN FRONT OF OUR CAR AND WE HIT IT WITH THE FRONT END OF THE VEHICLE CRUSHING THE FRONT END. ALL AIR BAGS IMMEDIATELY DEPLOYED AND THE FRONT END BEGAN SMOKING PROFUSELY. WITHIN MINUTES OF GETTING OUT OF THE VEHICLE IT BURST INTO FLAMES AND THE ENTIRE VEHICLE BURNED UP. CONCERNED THAT THESE VEHICLES WILL BURST INTO FLAMES DURING A FRONT END COLLISION AT HIGH SPEEDS. Look up ODI 11282852 at NHTSA ↗ ODI 11323121 · 15,000 miWHEN THE CAR IDLES FOR EVEN SHORT PERIODS OF TIME (5 MINUTES) THE INSIDE OF THE CAR WILL START TO SMELL LIKE FUMES (EXHAUST TYPE SMELL). THIS HAPPENS IN ANY ENVIRONMENT (PARKING LOT, OUR DRIVEWAY, RURAL AREA) WHEN THE CAR IS IN PARK AND STILL RUNNING. RARELY HAVE I SMELLED THE FUMES UPON STARTING THE CAR, ALTHOUGH IT HAS HAPPENED BEFORE. THE PROBLEM HAS OCCURRED IN EVERY SEASON AND WITH THE CAR BLOWING OUT WARM, NEUTRAL, AND AIR CONDITIONED AIR. THIS WAS NOTICED VERY SHORTLY AFTER PURCHASING THE CAR IN SEPTEMBER OF 2018. I HAVE TAKEN THE CAR IN… Look up ODI 11323121 at NHTSA ↗ ODI 11419729Unknown. Electrical failures including eyesight, the dealers lie about the work they do, the latest was recent - they said sludge was everywhere which causes the timing to be off and said the entire engine needed to be replaced but refused to do so. I do not trust they were honest about the spot welds, as my VIN and contract were mysteriously changed after I took delivery. Battery dies, amp dies, head unit stops functioning for months at a time. Eyesight slams on brakes at last minute. I am told it’s normal to shut up and leave. For example the… Look up ODI 11419729 at NHTSA ↗ | 0 | 18ODI 11205006 · 1,500 miRAW GAS SMELL WHEN VEHICLE IS AT IDLE OR AFTER BEING DRIVEN FOR A BIT AND PARKED IN THE GARAGE. THE SMELL COMES THRU THE VENTS AND FILLS THE GARAGE AFTER I PARK THE VEHICLE. GAS MILEAGE IS ALSO BEING EFFECTED IT SEEMS, AND IS LOW. Look up ODI 11205006 at NHTSA ↗ ODI 11299624FRESH FUEL SMELL FROM THE VEHICLE (ENTERING THE CABIN WHILE DRIVING AND UPON PARKING). UPON ARRIVING HOME YESTERDAY, THE SMELL WAS STILL VERY STRONG. I WENT A STEP FURTHER AND PULLED THE OIL DIPSTICK TO CHECK THE LEVEL AND TO SEE IF THAT'S WHERE IT WAS ORIGINATING FROM. SURE ENOUGH, THAT IS WHERE I AM SMELLING IT. I WENT SO FAR AS TO WIPE OFF THE DIPSTICK AND CHECK ONCE AGAIN WITH THE SAME RESULT. I ALSO NOTED THAT THE OIL LEVEL IS WELL ABOVE THE HIGH MARK. MY MAIN CONCERN IS THE RISK FOR DAMAGE TO THE ENGINE GIVEN THAT IT APPEARS THAT FUEL IS … Look up ODI 11299624 at NHTSA ↗ ODI 11363767 · 23,314 miMY FUEL PUMP WAS REPLACED (ACCORDING TO THE DEALER) BASED ON THE MOST RECENT RECALL. HOWEVER NOW IT IDLES AND RUNS ROUGH JUST A SHORT TIME AFTER THIS SERVICE. I RECENTLY READ THERE IS ANOTHER LAWSUIT OR ISSUE WITH THIS FUEL PUMP AND THE SYMPTOMS ARE THE SAME. Look up ODI 11363767 at NHTSA ↗ | 2ODI 11418508I bought this car brand new from Subaru dealer in Sterling VA. Starting form first week we start having issues with certain parts. (steering, line assist, unexpected breaking, shaky/wobbly brakes, raw fuel smell in the cabin and around the car.) I took the car may times to dealer to get it serviced however every time I was sent back as they couldn't replicate the issue. In one instance, they found some errors on the front brakes and changed it. After that car still having issues with breaking noise and also shakiness when breaking during high … Look up ODI 11418508 at NHTSA ↗ ODI 11746580On May 14, 2026, while driving a 2021 Subaru Ascent (approx. 94,291 miles) on a Texas expressway at highway speed during rush hour, I experienced a sudden and significant loss of engine power. There were no warning lights, no safety system activation, and no advance indication of the failure. The vehicle decelerated abruptly with traffic behind it. Live OBD-II data was being logged during the drive and was provided to the service advisor at the authorized Subaru retailer. This incident occurred only 3 days and approximately 125 miles after the… Look up ODI 11746580 at NHTSA ↗ | — | 1ODI 11574100On Friday evening, February 23, 2024 , I pulled onto my driveway and came to a complete stop before driving into the garage . I reached up and hit the garage door remote. When the door began to go up I took my foot off the brake. Instead of creeping up the driveway the car took off like a proverbial "bat out of hell" It was as if I had pushed the accelerator compltely down.to the floor board. The brakes had no effect. I smashed through the garage door,. The car jumped a six inch concrete step up, obliterated the garage cabinets and pushed … Look up ODI 11574100 at NHTSA ↗ |
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| Forward Collision Avoidance: Automatic Emergency Braking | 3ODI 11522750Car has been not able to roll up driver side window for a year randomly. Suddenly 3 years old and battery is draining and RAB and Eyesight and engine light on. Took in and saying can’t replicate window after they DID replicate it 3 months ago and did not solve issue. Did battery parasitic draw and numerous parts of car are draining battery. Cannot find source. Look up ODI 11522750 at NHTSA ↗ ODI 11754232NHTSA Vehicle Safety Complaint Vehicle: 2019 Subaru Ascent VIN: [XXX] Mileage: 72,093 miles I am submitting this complaint because my 2019 Subaru Ascent experienced a serious transmission-related electrical failure that may represent a broader safety defect. Sewell Subaru of Dallas diagnosed an internal failure of a transmission pressure sensor. According to the dealership’s written report, the failed pressure sensor allowed transmission fluid to leak into the electrical wiring harness. The transmission fluid then migrated through the wiring… Look up ODI 11754232 at NHTSA ↗ ODI 11702898Uncommanded maximum braking with simultaneous high-voltage and low-voltage shutdown. Vehicle is not safe in Florida with puddles or any types of ongoing obstructions vehicle shuts down in the middle of traffic if it perceives you do not match Google maps Look up ODI 11702898 at NHTSA ↗ | 0 | 3ODI 11754232NHTSA Vehicle Safety Complaint Vehicle: 2019 Subaru Ascent VIN: [XXX] Mileage: 72,093 miles I am submitting this complaint because my 2019 Subaru Ascent experienced a serious transmission-related electrical failure that may represent a broader safety defect. Sewell Subaru of Dallas diagnosed an internal failure of a transmission pressure sensor. According to the dealership’s written report, the failed pressure sensor allowed transmission fluid to leak into the electrical wiring harness. The transmission fluid then migrated through the wiring… Look up ODI 11754232 at NHTSA ↗ ODI 117257972022 Subaru Ascent. Noticed progressive strong odor in the car. After rain had significant fluid accumulation in the front passenger ceiling, inside front passenger door (sloshing), and wet carpets on the floor on the passenger side. Serviced by Subaru dealer water specialist who reported (1) clogged moonroof drains and "popped off connector" leading to flooding of the entire front passenger ceiling; (2) detached vapor barrier in the passenger door allowing water to collect inside the door and drain into the car; (3) significant concern for mol… Look up ODI 11725797 at NHTSA ↗ ODI 11698561When driving below 5 mph, forward or reverse, with the rear passenger door fully open, the only alert is a small “door ajar” icon on the dash. This icon is the same drawing, whether the door is completely open or semi-latched, so the driver has no way to know the extent of the hazard. Without an additional warning, an fully open door can strike pedestrians, poles, garage, or other vehicles, and any passenger seated beside it is needlessly exposed to injury. Look up ODI 11698561 at NHTSA ↗ | 1ODI 11387879 · 250 miPURCHASED A NEW 2019 SUBARU ASCENT IN FEBRUARY 2019. AFTER HAVING IT HOME A FEW DAYS NOTICED A CHIP WITH A SMALL CRACK IN THE WINDSHIELD ON THE BOTTOM DRIVERS SIDE CORNER NEAR THE BLACKED OUT AREA, WHICH I DID NOT SEE WHEN I TOOK THE CAR. CALLED THE DEALERSHIP AND BROUGHT THE CAR IN TO SHOW THEM. THEY SAID THERE WAS NOTHING THEY COULD DO AND I WOULD HAVE TO PAY FOR A NEW WINDSHIELD. A MONTH LATER I WROTE A LETTER TO THE OWNER OF THE DEALERSHIP AND NEVER RECEIVED A RESPONSE OR ACKNOWLEDGMENT OF MY LETTER. A YEAR LATER THE SMALL CRACK TURNED I… Look up ODI 11387879 at NHTSA ↗ | 3ODI 11522750Car has been not able to roll up driver side window for a year randomly. Suddenly 3 years old and battery is draining and RAB and Eyesight and engine light on. Took in and saying can’t replicate window after they DID replicate it 3 months ago and did not solve issue. Did battery parasitic draw and numerous parts of car are draining battery. Cannot find source. Look up ODI 11522750 at NHTSA ↗ ODI 11574100On Friday evening, February 23, 2024 , I pulled onto my driveway and came to a complete stop before driving into the garage . I reached up and hit the garage door remote. When the door began to go up I took my foot off the brake. Instead of creeping up the driveway the car took off like a proverbial "bat out of hell" It was as if I had pushed the accelerator compltely down.to the floor board. The brakes had no effect. I smashed through the garage door,. The car jumped a six inch concrete step up, obliterated the garage cabinets and pushed … Look up ODI 11574100 at NHTSA ↗ ODI 11608386Transmission failure, chugging while driving on the road then slowed down in middle of the intersection, won’t accelerate which is a unsafe situation. It says “check engine”, “break, “eyesight disabled”, “at oil temp” and “transmission”. The speed was stuck to 20mph and engine eas loud. Smelled like something was burning too Look up ODI 11608386 at NHTSA ↗ | 4ODI 11443234Sudden unwanted rapid acceleration toward a building from parking lot causing head on collision: - Manual brakes failed - Automatic brakes did not engage - Airbags did NOT deploy after hitting an immovable object head on at least twice - Driver seatbelt did not lock - Starlink was not activated / notified - No collision warning was sounded (moot) Both driver and front passenger were severely injured and taken by ambulance to ER. Look up ODI 11443234 at NHTSA ↗ ODI 11608386Transmission failure, chugging while driving on the road then slowed down in middle of the intersection, won’t accelerate which is a unsafe situation. It says “check engine”, “break, “eyesight disabled”, “at oil temp” and “transmission”. The speed was stuck to 20mph and engine eas loud. Smelled like something was burning too Look up ODI 11608386 at NHTSA ↗ ODI 11740848I am reporting a repeat safety concern involving a 2020 Subaru Ascent. The vehicle was involved in two separate collisions after failing to decelerate as expected following normal brake pedal application. The first incident occurred on January 26, 2026. While approaching a traffic signal, I applied the brakes under normal driving conditions. The vehicle did not slow as expected and struck the rear of another vehicle. Property damage occurred, but no injuries were reported. The second incident occurred on May 5, 2026. While approaching a stop si… Look up ODI 11740848 at NHTSA ↗ | 1ODI 11574100On Friday evening, February 23, 2024 , I pulled onto my driveway and came to a complete stop before driving into the garage . I reached up and hit the garage door remote. When the door began to go up I took my foot off the brake. Instead of creeping up the driveway the car took off like a proverbial "bat out of hell" It was as if I had pushed the accelerator compltely down.to the floor board. The brakes had no effect. I smashed through the garage door,. The car jumped a six inch concrete step up, obliterated the garage cabinets and pushed … Look up ODI 11574100 at NHTSA ↗ | — |
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