Auto Recall Watch
U.S. public vehicle records

Subaru CROSSTREK brakes problems

127 complaint narratives mention brakes terms.

Key facts

1,182 owner complaints analyzed

13 distinct recall campaigns

17,132 mi median reported failure mileage

Scope: 2012 to 2026 model years. Data updated: . 553 complaints include usable failure mileage. View data status.

Braking behavior evidence

127 of 1,182 complaints match this topic (10.7%). The keyword filter can include complaints that mention a transmission without reporting its failure. View matching rules.

Owner report 10910864 · 2016-09-30 (September 30, 2016)

AFTER 73,000 MILES OF MOSTLY NON-PEAK HIGHWAY MILES THE BREAK LIGHT SWITCH FAILED. THIS CAUSED MY BRAKE LIGHTS TO FAIL. I DIDN'T KNOW THAT THE LIGHTS DIDN'T WORK UNTIL AFTER RESEARCHING THIS PROBLEM ONLINE. THE DASH HILL ASSIST, ABS, AND TRACTION CONTROL LIGHTS CAME ON INTERMITTENTLY DURING DRIVING FOR ABOUT 2 MONTHS AND THEN WERE CONSTANT WHEN IT FINALLY FAILED COMPLETELY.

Owner-reported narrative. 73,000 miles reported. Look up ODI 10910864 at NHTSA ↗

Owner report 11074526 · 2018-02-23 (February 23, 2018)

PULLING INTO PARKING SPACE AT WORK, GOING NO MORE THAN 5 MPH. VEHICLES LUNGED FORWARD AND HIT TREE. THE ENGINE SEEMED TO SLOW DOWN AND THEN REVVED SUDDENLY. ALTHOUGH I HIT THE BRAKES, VEHICLE DID NOT STOP.

Owner-reported narrative. 42,000 miles reported. Look up ODI 11074526 at NHTSA ↗

Owner report 11232902 · 2019-07-17 (July 17, 2019)

TL* THE CONTACT OWNS A 2013 SUBARU CROSSTREK. WHILE DRIVING 20 MPH, THE CONTACT PUMPED THE BRAKE PEDAL SEVERAL TIMES, BUT THE VEHICLE WOULD NOT BRAKE OR STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE EVENTUALLY CAME TO A COMPLETE STOP AFTER MULTIPLE ATTEMPTS. THE CONTACT TOOK THE VEHICLE TO AN UNKNOWN DEALER TO BE DIAGNOSED AND REPAIRED, BUT THE FAILURE CONTINUED. THE UNKNOWN DEALER IS NO LONGER IN BUSINESS AND THE REPAIR SPECIFICS WERE NOT DISCLOSED. THE VEHICLE WAS THEN TAKEN TO STAR SUBARU (206-26 NORTHERN BLVD, BAYSIDE, NY …

Owner-reported narrative. 10 miles reported. Look up ODI 11232902 at NHTSA ↗

Owner report 11204483 · 2019-04-29 (April 29, 2019)

ALL DASH LIGHTS CAME ON AT AROUND 99980 MILEAGE, INCLUDING BLINKING OIL AT TEMPERATURE DASH LIGHT, ABS LIGHT, HILL LIGHT, TRACTION CONTROL AND CHECK ENGINE LINE. IT IS ALSO SLUGGISH UPON ACCELERATION WHEN I FIRST START. AT FIRST START ONLY CHECK ENGINE LIGHT COMES ON THEN AFTER SLUGGISH ACCELERATION ALL THE LIGHTS ABOVE COME ON. CRUISE LIGHT FLASHES AND CRUISE DOESNT WORK AND SHIFTING PADDLES DONT WORK. ALL LIGHTS CAME ON WHEN I TURNED ON CAR TO MOVE IT.

Owner-reported narrative. 99,950 miles reported. Look up ODI 11204483 at NHTSA ↗

Owner report 11205309 · 2019-05-02 (May 2, 2019)

TL* THE CONTACT OWNS A 2014 SUBARU CROSSTREK. WHILE ATTEMPTING TO SLOW DOWN THE VEHICLE, THE BRAKES MALFUNCTIONED AND DID NOT STOP THE VEHICLE IN TIME TO AVOID A REAR END COLLISION. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V149000 (EXTERIOR LIGHTING). THE VEHICLE WAS PURCHASED ON MAY 28, 2018 AND HAD NUMEROUS FAILURES, INCLUDING THE CLUTCH FAILING AND THE BUSHING ON THE FRONT CONTROL ARM WAS CRACKED AND RUSTED. THE VEHICLE WAS SOLD CERTIFIED BY SUBA…

Owner-reported narrative. 60,000 miles reported. Look up ODI 11205309 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

1,182 unique complaints in this selection. Analysis snapshot: 2026-09-30.

46.8%Usable mileage553 / 1,182 records
100.0%Valid incident date1,182 / 1,182 records
100.0%Valid filing date1,182 / 1,182 records
100.0%Ordered incident and filing dates1,182 / 1,182 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component201220132014201520162017201820192020202120222023202420252026
Visibility/Wiper
00.0%

No examples available for this selection.

13.8%
ODI 10995484 · 83,000 mi

2 WINDSHIELD REPLACEMENTS SINCE MAY 2013 DUE TO CHIPS/CRACKS. 21K MILES PER YEAR AVERAGE DRIVING IN NORMAL CONDITIONS. THE LATEST INCIDENT WAS A LARGE CRACK THAT APPEARED ON 6/13/17. THERE WAS NO CRACK WHEN THE CAR WAS PARKED IN MY DRIVEWAY AT 6/12. WHEN I LEFT WORK THE MORNING OF 6/13/17 THERE WAS A 6 INCH CRACK IN THE WINDSHIELD. THE TEMP HAD A ROUGHLY 25 DEGREE F SWING FROM HOT TO COLD WITH RAIN OVERNIGHT. THERE ARE COMPLAINTS ALL OVER THE INTERNET ABOUT THE CROSSTREK WINDSHIELD BEING MORE FRAGILE IN THIS REGARD THAT OTHER CARS. IN…

Look up ODI 10995484 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

53.8%
ODI 10946936 · 13,000 mi

TL* THE CONTACT OWNS A 2016 SUBARU CROSSTREK. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE REAR WINDOW SHATTERED AS THE DEFROSTER WAS ACTIVATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO STATED THAT THE WINDSHIELD WAS REPLACED RECENTLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 13,000. ...UPDATED 03/13/17 *BF *CN

Look up ODI 10946936 at NHTSA ↗

2223.4%
ODI 11124459 · 200 mi

WAS DRIVING ON CITY STREET WITH FAIRLY HIGH TRAFFIC. VERY HEAVY RAIN AND HUMIDITY. I TURNED ON DEFOGGER AND THE WINDSHIELD GOT INCREASINGLY MORE FOGGED UP. THE DEFOGGER DID NOT CLEAR THE WINDSHIELD. I HAD TO DRIVE AT 20 MPG TO AVOID A COLLISION. I BROUGHT THE CAR TO THE DEALERSHIP AND WAS TOLD NOTHING WAS WRONG WITH THE DEFOGGER. THE CAR IS TWO WEEKS OLD.

Look up ODI 11124459 at NHTSA ↗

6433.0%
ODI 11113915 · 5,000 mi

CRACK APPEARED IN LOWER DRIVER'S SIDE PORTION OF WINDSHIELD. CAR WAS PARKED WHEN CRACK APPEARED. NO KNOWN SIGNIFICANT DAMAGE TO WINDSHIELD. CRACK APPEARS TO HAVE STARTED UNDERNEATH WINDSHIELD WIPER AT THE DE-ICER AREA AND THEN SPREAD UPWARDS.

Look up ODI 11113915 at NHTSA ↗

11339.8%
ODI 11193473 · 1,600 mi

BOUGHT A BRAND NEW 2019 SUBARU CROSSTREK, A CRACK AT THE BOTTOM OF THE WINDSHIELD JUST APPEARED ONE MORNING AFTER WARMING IT UP IN 20 DEGREE WEATHER, IN MICHIGAN. CRACK STARTED IN THE WIPER HEATING ELEMENT AREA AND THE CRACK SPREAD ALL THE WAY TO THE TOP. NO ROCK CHIPS ARE PRESENT. THE CAR IS JUST OVER 3 MONTHS OLD, 1700 MILES. I READ ELSEWHERE THAT THE NEWER OUTBACKS HAD THE SAME ISSUES. DOES CROSSTREK HAVE THE SAME ISSUES? SUBARU WON'T COVER IT. TOTAL BS.

Look up ODI 11193473 at NHTSA ↗

3043.5%
ODI 11300166 · 1,500 mi

I WAS DRIVING AT 70 MPH ON SMOOTH INTERSTATE HIGHWAY WITH LIGHT TRAFFIC . THERE WAS A LOUD EXPLOSION. AFTER STOPPING IN A SAFE LOCATION, I DISCOVERED THE MOON ROOF HAD SHATTERED INTO TINY PIECES. I AM POSITIVE THERE WERE NO ROCKS OR STRUCTURES ABOVE..THERE WAS 1500 MILES ON THE CAR. THE SLIDING CEILING WAS CLOSED OR THERE WOULD BE SHATTERED GLASS ALL OVER THE INTERIOR. NO ONE WAS INJURED BUT IT WAS VERY DISTRACTING AND COULD HAVE CAUSED ME TO LOOSE CONTROL. THE MOONROOF GLASS MAY HAVE BEEN FAULTY. THE DEALER REPLACED IT AT NO COST TO ME.

Look up ODI 11300166 at NHTSA ↗

2925.2%
ODI 11402925 · 1,000 mi

WINDSHIELD CRACKED WITH LESS THAN 1000 MILES ON THE CAR. NEVER HEARD OR SAW ANY ROCK OR OTHER DEBRIS HIT THE WINDSHIELD

Look up ODI 11402925 at NHTSA ↗

619.4%
ODI 11454527

Windshield cracked after 3 weeks. Was hit by a very small rock when travelling at 30 mph, and a 10 inch crack appeared. In 40+ years of driving, I have never had a rock cause that much damage to a windshield, even at 60 mph.

Look up ODI 11454527 at NHTSA ↗

617.6%
ODI 11494749

Got my 2023 Crosstrek sport 2 days ago with 6 miles on the odometer. When I first drove it on the freeway today, a rock chip larger than a quarter appeared on my front windshield. I was on an overpass entering the main freeway so I was only going at 55 mph, did not even hear a loud bang when it happened. But given the size and depth of the crack, I have to replace the whole piece of glass. It is bizarre and astonishing how fragile the quality of the brand new windshield is.

Look up ODI 11494749 at NHTSA ↗

1210.2%
ODI 11561960

I wanted to reach out to you about our new 2024 Crosstrek Wilderness. Subaru is having many issues with their thin windshields for 2023/2024 Crosstrek windshields. Our new vehicle has barely 2100 miles and the windshield has cracked in two places. Not from a rock chip and from normal highway driving. This is a safety issue. Normal to work driving, No off roading. I have been reading up on Subaru windshields and how they require constant repair/replacement. Subaru should issue a recall and install thicker windshields that meet higher sa…

Look up ODI 11561960 at NHTSA ↗

49.3%
ODI 11658700

On [XXX], at [XXX] , my sunroof spontaneously exploded outwards while driving at 65mph going north bound. There was not an object that struck the vehicle. The next vehicle ahead of me was nearly 1/4 mile ahead of me. I was driving down the road, heard a loud pop, followed by a wind whistling noise. I opened my sunroof sliding cover to find shattered glass and some glass falling to my face. I contact the dealer and have a appointment scheduled for the 5th INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552…

Look up ODI 11658700 at NHTSA ↗

00.0%

No examples available for this selection.

Unknown Or Other
00.0%

No examples available for this selection.

27.7%
ODI 11074526 · 42,000 mi

PULLING INTO PARKING SPACE AT WORK, GOING NO MORE THAN 5 MPH. VEHICLES LUNGED FORWARD AND HIT TREE. THE ENGINE SEEMED TO SLOW DOWN AND THEN REVVED SUDDENLY. ALTHOUGH I HIT THE BRAKES, VEHICLE DID NOT STOP.

Look up ODI 11074526 at NHTSA ↗

318.8%
ODI 11041020 · 9 mi

NORMAL ACCELERRATION VEHICLE MAKES WINDING NOISE. DOES NOT ACCELERATE, ENGINE RPM INCREASES. PROLONG TIME TO ACCELERATE TO NORMAL SPEED AT THE TIME.(I.E. 50MPH).

Look up ODI 11041020 at NHTSA ↗

423.5%
ODI 11072201 · 32,000 mi

TRAVELING ON WESTBOUND I-74,8:30 PM 02/10/2018 APPROXIMATELY 63MPH,CAR ON CRUISE CONTROL WHEN THE CAR LOST POWER,FELT LIKE TRANSMISSION SLIPPING,ENGINE REVS TO 8000 RPM.LUCKILY,LITTLE TRAFFIC,PULLED CAR TO RIGHT SHOULDER.TURNED KEY OFF,CAR WOULD NOT RESTART.CALLED WRECKER AND TOWED CAR TO BUSAM SUBARU IN FAIRFIELD,OH.VERY FORTUNATE THAT PEOPLE ON 74 WERE NOT KILLED WHEN CAR LOST POWER,VERY SERIOUS SAFETY ISSUE INVOLVED HERE.CAR LOST POWER DRIVING IN A STRAIGHT LINE,ON CRUISE CONTROL OVER RELATIVELY LEVEL TERRAIN.BUSAM WILL BE NOTIFIED TOMORROW …

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3426.0%
ODI 10864730

THE DURATION OF TIME THAT IT TAKES TO GO FROM REVERSE TO DRIVE IS UNACCEPTABLE AND DANGEROUS. EVERY MORNING I DRIVE MY CHILD TO DAYCARE AND THERE HAVE BEEN NUMEROUS OCCASIONS WHERE I FEARED THAT WE WOULD GET REAR-ENDED (WHICH WOULD INJURE MY CHILD) DUE TO THE SLOW RESPONSE TIME GOING FROM REVERSE TO DRIVE. EVERY MORNING I HAVE TO BE 100% SURE TO TIME MY REVERSAL WHEN BACKING OUT AND MAKE SURE THERE ARE NO CARS ANYWHERE NEAR ME SO I DON'T GET CRASHED INTO. THIS IS DANGEROUS AND NEEDS TO BE FIXED BEFORE THERE ARE ANY DEATHS OR INJURIES FROM THIS…

Look up ODI 10864730 at NHTSA ↗

3335.1%
ODI 11057395 · 4,500 mi

DRIVING HOME AT NIGHT ON THE FREEWAY AND THEN A SUDDEN BOOM! SOUNDED LIKE A BRICK HIT THE ROOF OF THE CAR. FRIGHTEN A BIT BUT MANAGED TO PULL OVER AND THE NOTICED THE SUNROOF WAS SHATTERED. DROVE SOME SLOWLY AND LOOKED AT IT MORE WHEN I GOT HOME. I NOTICED THAT THE GLASS LOOKS LIKE IT BLEW UP LIKE A VOLCANO. IT BLEW OUTWARD. SO I STARTED SEARCHING IF THIS WAS A KNOWN ISSUE AND FOUND OUT THAT IT WAS WITH MANY MANUFACTURERS.

Look up ODI 11057395 at NHTSA ↗

4121.1%
ODI 11072072 · 200 mi

THE CAR BATTERY WAS DEAD AND RECHARGED BY SUBARU ROADSIDE ASSIST. WE RAN THECARFOR 40 MINUTES. THE FOLLOWING DAY THE CAR BATTERY WAS DEAD AGAIN. WE CALLED THE RYE DEALERSHIP WHERE WE PURCHASED THE CAR AND HAD IT TOWED THERE. THE PERSON WHO CHARGED THE BATTERY THE FIRST TIME TOLD US THAT SUBARU'S HAVING A LOT OF CALLS FORDEADBATTERIES BUT NOTADMITTING THERE'S A PROBLEM

Look up ODI 11072072 at NHTSA ↗

4917.3%
ODI 11184214 · 200 mi

CAR HAS REPEATEDLY TURNED ITSELF OFF WHILE DRIVING. TWICE, WHEN PRESSING THE BRAKES WHILE EXITING THE HIGHWAY, ALL DASHBOARD LIGHTS (EYESIGHT ALARMS, CHECK ENGINE, ETC.) WILL TURN ON. WHEN THE CAR COMES TO A STOP, THE OIL LIGHT ALSO TURNS ON AND THE ENGINE SHUTS OFF, ESSENTIALLY PUTTING THE CAR IN NEUTRAL. THE DASH INSTRUCTS TO PUT THE CAR IN PARK. THE CAR STARTS AGAIN AFTER PUSHING THE IGNITION TO TURN OFF THE CAR AND TURNING IT BACK ON AGAIN, BUT WILL HAVE THE SAME THING HAPPEN THE NEXT TIME THE BRAKES ARE PRESSED AND THE CAR SLOWS DOWN. IT …

Look up ODI 11184214 at NHTSA ↗

913.0%
ODI 11321959 · 203 mi

WE HAD A REMOTE START INSTALLED BY THE DEALERSHIP PRIOR TO ACCEPTING DELIVERY OF THE CAR. TWO DAYS LATER, THE CAR WOULD NOT START. THE CAR WAS COMPLETELY UNABLE TO START. THE SUBARU DEALERSHIP (SPORT SUBARU SOUTH IN ORLANDO FL) SENT A TECHNICIAN TO REPAIR THE CAR, RATHER THAN TOWING IT TO A DEALERSHIP AND REPAIRING IT THERE. THE TECHNICIAN CONFIRMED THE REMOTE START WAS DEFECTIVE AND REROUTED THE STARTING PROCEDURE. SINCE THEN, THE CAR MAKES A HORRIBLE NOISE ON COLD STARTS. THE CAR WAS TAKEN IN TO HAVE THE REST OF THE REMOTE START COMPONENTS RE…

Look up ODI 11321959 at NHTSA ↗

2521.7%
ODI 11413138 · 6,600 mi

I HAD A CRACKED WINDSHIELD ABOUT A QUARTER INCH BULLSEYE WITH WEBBING ABOUT 8-9 INCHES. DIDN'T NOTICE ANYTHING THAT HAS HAPPENED DURING DRIVING OR ON THE ROAD. IT WAS PARKED THE NIGHT ON FRIDAY UNTIL IT WAS DISCOVERED LATE AFTERNOON ON A SATURDAY.

Look up ODI 11413138 at NHTSA ↗

1341.9%
ODI 11480100

Had the car for about 3 months, I was driving and the window chipped pretty easily. Got that window chip repaired, and not long after that, I noticed another chip happen, small one but the windshield should not be chipping this easily.

Look up ODI 11480100 at NHTSA ↗

1132.4%
ODI 11502465

Passenger door lock won't lock either with fob or manually. Was first noticed when clicking noise was heard in the passenger door when automatic locks engaged. Subaru dealer's service dept. verified problem and ordered part that they said may take months to receive. In the meantime, vehicle will need to be left parked and operated with passenger door unlocked.

Look up ODI 11502465 at NHTSA ↗

3328.0%
ODI 11546745

When I make a left turn from a stop and accelerate, there is a popping/hollow tocking sound, usually three pops in succession. I don't know what this noise is or what could be broken on the vehicle. No warming lamps. Unfortunately, the dealership can't look at my car until November 24th. Many other 2024 crosstrek owners on reddit and facebook are reporting this problem.

Look up ODI 11546745 at NHTSA ↗

1330.2%
ODI 11685878

Unknown: Issue was that something is rolling along the left side of the driver floor board underneath the floor board. First time this happened was after the dealer got into the transmission as I had issues with a clunking noise which is still present but I was advised is normal when putting the vehicle into park from reverse. Took it in for them to inspect - they advised nothing was wrong, and the issue was mysteriously fixed- no more rolling parts under my feet. This time, I took it in for tire rotation and oil change and now it is doing the…

Look up ODI 11685878 at NHTSA ↗

225.0%
ODI 11749869

My vehicle requires multiple restarts after the engine is turned off to go forward or reverse. This has been happening since April 2026. I purchased the vehicle on 02/28/2026. My dealer claims they have not found any issues. However, the problem persists.

Look up ODI 11749869 at NHTSA ↗

Electrical System
00.0%

No examples available for this selection.

415.4%
ODI 10939108 · 32,600 mi

ECO-WIRING MADE OF MATERIALS THAT ATTRACT ANIMALS. A RODENT CHEWED THROUGH MY WIRING HARNESS. $800 WORTH OF DAMAGE THAT COULD BE PREVENTED. CAR IS INOPERABLE.

Look up ODI 10939108 at NHTSA ↗

212.5%
ODI 11045364 · 53,000 mi

ON NOVEMBER 11TH, 2017 AT 12:30AM A POLICE OFFICER WOKE US UP TO INFORM US THAT OUR HAD SPONTANEOUSLY CAUGHT ON FIRE. THE VEHICLE WAS PARKED ON A CITY STREET, TURNED OFF, AND NOT MOVING. THE CAR HAD BEEN PARKED AND TURNED OFF FOR FOR APPROXIMATELY 5 HOURS BEFORE IT CAUGHT FIRE. THE FIRE DEPARTMENT RULED THAT IT WAS A MECHANICAL FAILURE AND NOT ARSON. THE FIRE ALSO TOTALED THE CAR THAT WAS PARKED IN FRONT OF IT. THE REASON FOR THE FIRE IS CURRENTLY UNKNOWN ALTHOUGH THE INSURANCE COMPANY IS ASSIGNING AN INVESTIGATOR TO FOLLOW UP ON THE FIRE DEPAR…

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15.9%
ODI 11161464 · 45,000 mi

I WAS DRIVING ON A 2 LANE HIGHWAY GOING 55MPH. MY KNEE BUMPED THE STEERING COLUMN AND AT THAT MOMENT THE DASH WENT BLANK, I LOST POWER STEERING AND BRAKES. I WAS ABLE TO PULL OVER ONTO THE SHOULDER BEFORE THE STEERING LOCKED UP. I HAD NO IDEA WHAT HAD JUST HAPPENED. AFTER AWHILE I DISCOVERED THE CAR WOULD RESTART AND DROVE THE REMAINING 20 MILES HOME WITH NO PROBLEM. IT WASN'T UNTIL I CALLED THE DEALER THE NEXT DAY AND LOOKED ONLINE THAT I REALIZED WHAT HAD HAPPENED. I'M SHORT , 5'1' AND HAD THE STEERING COLUMN AT THE LOWEST POSITION AND T…

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3627.5%
ODI 10967063

TWICE NOW AFTER LETTING MY CAR SIT PARKED IN MY DRIVEWAY FOR 3 TO 5 DAYS MY BATTERY HAS DRAINED TO THE POINT THAT MY CAR WILL NOT START AND I WOULD NEED TO JUMP START MY CAR EACH TIME. BOTH TIMES I JUMP STARTED MY CAR I WOULD VERIFY THAT I DIDN'T MAKE AN HONEST MISTAKE OF LEAVING ANYTHING ON LIKE A DOME LIGHT ETC. AND I HAVE NOT LEFT ANYTHING ON. IT IS WORTH NOTING THAT I HAVE THE LIMITED VERSION WITH KEYLESS ENTRY/START THE WHOLE EYESIGHT SYSTEM WITH AN ADDED OEM REMOTE START SYSTEM INSTALLED WHEN I BOUGHT THE CAR FROM THE DEALER.

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1718.1%
ODI 11151493 · 6,000 mi

TL* THE CONTACT OWNS A 2017 SUBARU CROSSTREK. INTERMITTENTLY, THE CONTACT WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION WHILE THE IGNITION WAS IN THE OFF POSITION AND THE GEAR SHIFT SELECTOR WAS IN PARK. THE VEHICLE WAS TAKEN TO PALM SPRINGS SUBARU (LOCATED AT 67925 E PALM CANYON DR, CATHEDRAL CITY, CA 92234, [phone removed]) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.

Look up ODI 11151493 at NHTSA ↗

3116.0%
ODI 11029930 · 50 mi

PURCHASED NEW 2018 CROSSTREK WITH HARMAN KARDON PREMIUM AUDIO SYSTEM. AFTER ONE WEEK THERE WAS A CONSTANT STATIC BUZZ COMING FROM THE DOOR SPEAKER ON THE PASSENGER-SIDE, EVEN WHEN THE AUDIO SYSTEM WAS TURNED OFF. DEALER SAYS THAT THEY NEED TO REPLACE THE AMPLIFIER.

Look up ODI 11029930 at NHTSA ↗

5218.3%
ODI 11184214 · 200 mi

CAR HAS REPEATEDLY TURNED ITSELF OFF WHILE DRIVING. TWICE, WHEN PRESSING THE BRAKES WHILE EXITING THE HIGHWAY, ALL DASHBOARD LIGHTS (EYESIGHT ALARMS, CHECK ENGINE, ETC.) WILL TURN ON. WHEN THE CAR COMES TO A STOP, THE OIL LIGHT ALSO TURNS ON AND THE ENGINE SHUTS OFF, ESSENTIALLY PUTTING THE CAR IN NEUTRAL. THE DASH INSTRUCTS TO PUT THE CAR IN PARK. THE CAR STARTS AGAIN AFTER PUSHING THE IGNITION TO TURN OFF THE CAR AND TURNING IT BACK ON AGAIN, BUT WILL HAVE THE SAME THING HAPPEN THE NEXT TIME THE BRAKES ARE PRESSED AND THE CAR SLOWS DOWN. IT …

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1115.9%
ODI 11321959 · 203 mi

WE HAD A REMOTE START INSTALLED BY THE DEALERSHIP PRIOR TO ACCEPTING DELIVERY OF THE CAR. TWO DAYS LATER, THE CAR WOULD NOT START. THE CAR WAS COMPLETELY UNABLE TO START. THE SUBARU DEALERSHIP (SPORT SUBARU SOUTH IN ORLANDO FL) SENT A TECHNICIAN TO REPAIR THE CAR, RATHER THAN TOWING IT TO A DEALERSHIP AND REPAIRING IT THERE. THE TECHNICIAN CONFIRMED THE REMOTE START WAS DEFECTIVE AND REROUTED THE STARTING PROCEDURE. SINCE THEN, THE CAR MAKES A HORRIBLE NOISE ON COLD STARTS. THE CAR WAS TAKEN IN TO HAVE THE REST OF THE REMOTE START COMPONENTS RE…

Look up ODI 11321959 at NHTSA ↗

1412.2%
ODI 11448675

The battery dies completely, seemingly under colder conditions. In the first case it was after 6 days of not turning the car on, however the next time it happened after only a day and a half of not turning on the vehicle. The vehicle is only a few months old so the battery or other cause of the dead battery (eg alternator) are only a few months in use.

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412.9%
ODI 11484982

When starting the vehicle in a narrow area, the reverse automatic braking will sometimes activate. This causes the anti-lock brake system to actuate while the car is backing up making a rapid clicking noise. After backing up approximately 6-8 feet, the vehicle will stall, the steering wheel will lock, and all warning dash lights such as "check engine" will be on. Air conditioning codes are triggered U0401 (confirmed - invalid data received from ECM/PCM "A"), and U0416 (Invalid Data Received from Vehicle Dynamics Control Module). Powering off th…

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617.6%
ODI 11526699

I purchased this vehicle in January 2023 model. The issue is that the driver side seat is heating up when sitting in the seat even though the heated seat button is NOT on. This issue happens most but not all of the time and the seat will get so hot it feels like my bottom and lower back is burning on fire to the point where I am EXTREMELY distracted while driving. This is a safety hazard, I fear it is only a matter of time before I cause an accident due to this distraction because it is so unbearable that I cannot focus on driving. I have searc…

Look up ODI 11526699 at NHTSA ↗

75.9%
ODI 11546036

The contact owns a 2024 Subaru Crosstrek. The contact received notification of NHTSA Campaign Number: 23V551000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

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511.6%
ODI 11683414

Since purchasing the vehicle, I have had numerous problems with the lane departure warning. It is inconsistent on a daily basis. The only time it responds the way it is supposed to, is if there is average light and very vivid road/lane markings. It sometimes does not respond to yellow lines in the road unless they are very vivid. It often misses white lines unless there is a strong contrast to the road. When it rains, all systems on my dashboard show that they are off and the word "EYESIGHT" has a slash through it. There have been some instan…

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112.5%
ODI 11751365

The 2026 Subaru crosstrek was sitting in the garage since 07/17/2026. I went out on 07/19/2026 to go to church. I tried to start it and it clicked rapidly like the battery didn't have enough juice to actually start it.

Look up ODI 11751365 at NHTSA ↗

Engine
2100.0%
ODI 11121893 · 90,000 mi

TL* THE CONTACT OWNS A 2010 (NA) SUBARU CROSSTREK. THE CONTACT STATED THAT EVERY 1,000 MILES A QUART OF OIL NEEDED TO BE ADDED TO THE VEHICLE. THE VEHICLE WAS TAKEN TO SUBARU SUPERSTORE OF CHANDLER (1050 S GILBERT RD, CHANDLER, AZ 85286, [phone removed]) WHERE THE CONTACT WAS INFORMED THAT AN OIL STUDY COULD BE PERFORMED, BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 90,000.

Look up ODI 11121893 at NHTSA ↗

1142.3%
ODI 11149527 · 55,000 mi

TL* THE CONTACT OWNS A 2013 SUBARU CROSSTREK. THE CONTACT STATED THAT OIL NEEDED TO BE ADDED TO THE VEHICLE EVERY 1,200 MILES AND THE LOW OIL WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO LITHIA SUBARU OF FRESNO (5499 N BLACKSTONE AVE, FRESNO, CA 93710, [phone removed]) WHERE THE CONTACT WAS INFORMED THAT A CONSUMPTION TEST NEEDED TO BE CONDUCTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000. *TT CONSUMER STATED THERE WERE MULTIPLE FAILURES BATTERY MALFUNCTION, OIL C…

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212.5%
ODI 11045364 · 53,000 mi

ON NOVEMBER 11TH, 2017 AT 12:30AM A POLICE OFFICER WOKE US UP TO INFORM US THAT OUR HAD SPONTANEOUSLY CAUGHT ON FIRE. THE VEHICLE WAS PARKED ON A CITY STREET, TURNED OFF, AND NOT MOVING. THE CAR HAD BEEN PARKED AND TURNED OFF FOR FOR APPROXIMATELY 5 HOURS BEFORE IT CAUGHT FIRE. THE FIRE DEPARTMENT RULED THAT IT WAS A MECHANICAL FAILURE AND NOT ARSON. THE FIRE ALSO TOTALED THE CAR THAT WAS PARKED IN FRONT OF IT. THE REASON FOR THE FIRE IS CURRENTLY UNKNOWN ALTHOUGH THE INSURANCE COMPANY IS ASSIGNING AN INVESTIGATOR TO FOLLOW UP ON THE FIRE DEPAR…

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529.4%
ODI 11051438 · 56,000 mi

ENGINE STALLED WITHOUT WARNING WHILE DRIVING ON HIGHWAY: I HAD BEEN DRIVING FOR ABOUT AN HOUR AND A HALF WHEN MY LOW FUEL WARNING LIGHT CAME ON, WHICH MEANT I STILL HAD 70 MILES LEFT UNTIL EMPTY. ALMOST IMMEDIATELY AFTER, WHILE DRIVING ON THE HIGHWAY IN THE MIDDLE LANE, MY ENGINE MADE A REVVING NOISE AND MY CAR LOST POWER (PRESSED GAS PEDAL, BUT NOTHING HAPPENED). PRIOR TO THAT, THE CAR DROVE NORMALLY. THANKFULLY, I WAS ABLE TO EXIT OFF OF THE HIGHWAY, AT A SNAIL'S PACE, AND PULL INTO A PARKING LOT AND AS SOON AS I DID, THE CAR DIED AND ALL OF …

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139.9%
ODI 11162235 · 5,700 mi

TL* THE CONTACT OWNED A 2016 SUBARU CROSSTREK. THE CONTACT STATED THAT VEHICLE WOULD NOT START. COLONIAL SUBARU (761 E CHESTER ST, KINGSTON, NY 12401, [phone removed]) ADVISED THE CONTACT TO GO TO AN INDEPENDENT MECHANIC TO HAVE OIL ADDED TO THE VEHICLE. THE CONTACT CALLED THE MANUFACTURER WHO SENT A LETTER TO SCHEDULE A SERVICE APPOINTMENT WITH THE DEALER. THE DEALER CHANGED THE OIL AND A 1,000 MILE TEST WAS TO BE PERFORMED TO CHECK THE STATUS. AFTER THE VEHICLE HAD BEEN PARKED FOR AN EXTENDED PERIOD OF TIME, IT FAILED TO START WHILE IT WAS RA…

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1010.6%
ODI 11104004 · 11 mi

TL* THE CONTACT OWNS A 2017 SUBARU CROSSTREK. WHILE OPERATING THE VEHICLE AND APPROACHING A STOP, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART, BUT THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO AUTONATION SUBARU SCOTTSDALE (15678 N NORTHSIGHT BLVD, SCOTTSDALE, AZ 85260), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11.

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3216.5%
ODI 11090261 · 500 mi

MY SAFETY CONCERN WITH THE 2018 SUBARU CROSSTREK RESULTS FROM A HUGE AMOUNT OF ENGINE REV HANG ( REV HANG - A HIGH (OR 'HANGING') ENGINE RPM AFTER DEPRESSING THE CLUTCH PEDAL. REFERENCE - SUBARU OUTBACK SB# 11-174-17R DATED 6 23 17 ) WHEN SHIFTING UP THROUGH THE LOWER GEARS. AS A RESULT OF REV HANG, IT IS ESSENTIALLY IMPOSSIBLE TO DRIVE THIS CAR SAFELY AND EFFICIENTLY IN TRAFFIC WITHOUT SEVERELY ABUSING THE DRIVE TRAIN. THE PROBLEM IS MOST NOTICEABLE WHEN DRIVING IN STOP AND GO TRAFFIC WHILE UP-SHIFTING FROM FIRST AND SECOND GEAR, WHERE REV…

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3412.0%
ODI 11184214 · 200 mi

CAR HAS REPEATEDLY TURNED ITSELF OFF WHILE DRIVING. TWICE, WHEN PRESSING THE BRAKES WHILE EXITING THE HIGHWAY, ALL DASHBOARD LIGHTS (EYESIGHT ALARMS, CHECK ENGINE, ETC.) WILL TURN ON. WHEN THE CAR COMES TO A STOP, THE OIL LIGHT ALSO TURNS ON AND THE ENGINE SHUTS OFF, ESSENTIALLY PUTTING THE CAR IN NEUTRAL. THE DASH INSTRUCTS TO PUT THE CAR IN PARK. THE CAR STARTS AGAIN AFTER PUSHING THE IGNITION TO TURN OFF THE CAR AND TURNING IT BACK ON AGAIN, BUT WILL HAVE THE SAME THING HAPPEN THE NEXT TIME THE BRAKES ARE PRESSED AND THE CAR SLOWS DOWN. IT …

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57.2%
ODI 11321959 · 203 mi

WE HAD A REMOTE START INSTALLED BY THE DEALERSHIP PRIOR TO ACCEPTING DELIVERY OF THE CAR. TWO DAYS LATER, THE CAR WOULD NOT START. THE CAR WAS COMPLETELY UNABLE TO START. THE SUBARU DEALERSHIP (SPORT SUBARU SOUTH IN ORLANDO FL) SENT A TECHNICIAN TO REPAIR THE CAR, RATHER THAN TOWING IT TO A DEALERSHIP AND REPAIRING IT THERE. THE TECHNICIAN CONFIRMED THE REMOTE START WAS DEFECTIVE AND REROUTED THE STARTING PROCEDURE. SINCE THEN, THE CAR MAKES A HORRIBLE NOISE ON COLD STARTS. THE CAR WAS TAKEN IN TO HAVE THE REST OF THE REMOTE START COMPONENTS RE…

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1613.9%
ODI 11383551 · 75 mi

THE ENGINE STOP START FUNCTION CAUSES THE ENTIRE CAR TO SHAKE WHEN GOING FROM ENGINE OFF TO ENGINE ON. IT IS WORSE WHEN YOU ARE STOPPED AND THE STOP START RE-ENGAGES WHILE YOUR FOOT IS ON THE BRAKE.

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39.7%
ODI 11579795 · 7,000 mi

The contact owns a 2022 Subaru Crosstrek. The contact stated that while his wife was idled in inclement weather, and the brake pedal was depressed, however, the vehicle accelerated violently without warning. As a result, the vehicle crashed into a brick building. The air bags did not deploy. No injuries were reported. The vehicle was towed to a dealer for two months where the failure was not able to be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 7,000.

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514.7%
ODI 11578317

Potential safety hazard ? Engine Auto start/stop feature for gas savings and emmisons control works by applying brakes and Engine shuts off, it restarts when brakes released. Normal operation, BUT I have noticed that unbuckeling the seatbelt or OPENING the DOOR will cause it to RESTART even though brakes are applied..this could cause an accident as it's an unexpected RESTART of the Engine in drive. Recommend this feature be disabled until door/seatbelt closed or seatbelt buckled or car in park before restart. Someone thinking car is OFF but…

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65.1%
ODI 11612840

1. The headlights in this vehicle have shadows and this is exceedingly disconcerting and actually dangerous. Subaru insists the headlights are fine and yet other owners of this same model complain of the same issue which I discovered in doing internet research. AND 2. Due to the use of soy based materials in the engine of this 2024 Subaru Crosstrek, it has literally been assailed by rodents. This has caused extensive and very costly damage. It has become a job in essence trying to find solutions to this problem in order to try to prevent it h…

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00.0%

No examples available for this selection.

112.5%
ODI 11755083

On XXX while driving my brand-new 2026 Subaru Crosstrek with approximately 63 miles on the odometer, the vehicle suddenly lost acceleration. The AT Oil Temp warning flashed, followed by the Check Engine Light and multiple EyeSight and driver assistance warning lights. I immediately pulled off the road because I did not feel it was safe to continue driving. My [XXX] grandson was in the vehicle at the time. The vehicle was towed to the selling Subaru dealership. The dealer diagnosed transmission trouble codes P0700 and P0752 and determined that a…

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Power Train
00.0%

No examples available for this selection.

415.4%
ODI 11000317 · 74 mi

THE CAR WOULD LOSE A QUART OF ANTI FREEZE EVERY 7500 MILES.I BROUGHT IT IN AT LEAST 8 TIMES TELLING THEM THERE WAS A PROBLEM. THEY PRESSURE TESTED THE VEHICLE AT LEAST 8 TIMES AND 2 SERVICE MANAGERS SAID I WAS NUTS THEY ARE BOTH FIRED. MY 20 YEAR OLD DAUGHTER DRIVES FROM NEW YORK TO FLORIDA. I ASKED A SERVICE MANAGER WHEN THE CAR HAD APPROX, 55K TO GIVE THIS CAR TO A MECHANIC, SERVICE WRITER OR HIM SELF TO GO ON VACATION WITH A FREE CAR. THE SERVICE MANAGER DECLINED SAYING THERE IS NOTHING WRONG WITH THE CAR AND WOULD NOT LET ANYBODY TAKE THE …

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743.8%
ODI 11005998

AUTOMOBILE WAS TAKEN TO HAVE AN OIL CHANGE AND WHEN CAR WAS ATTEMPTED TO DRIVE OUT THERE WAS A SLIPPAGE OF THE DRIVE TRAIN. I STOPPED AND HAD THE CAR CARRIED TO A MECHANIC THAT I TRUSTED. I EXPLAINED TO HIM WHAT I HAD OBSERVED AT THE CHANGING OF THE OIL AND AS A PRECAUTION HE DRAINED BOTH THE OIL AND THE TRANSMISSION AS I TOLD HIM THAT IT WAS POSSIBLE THAT THEY MAY HAVE DRAINED THE TRANSMISSION OIL. HE REPLACE THE TRANSMISSION OIL WITH THE PROPER TRANSMISSION FLUID AS CALLED FOR BY SUBARU. THE CAR STILL WOULD NOT RUN PROPERLY. I THEN HAD …

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635.3%
ODI 11031731 · 38,000 mi

I HAVE RANDOM BUT CONSISTENT PROBLEMS WITH MY 2015 SUBARU CROSSTREK IN REGARDS TO THE CVT, STALLING AND ACCELERATION ISSUES. I HAVE COMPLAINED TO THE DEALERSHIP ON MANY OCCASIONS. WHEN COMING TO A STOP AND THEN ACCELERATING AGAIN IT FEELS AS IF THE CAR IS ABOUT TO STALL AND IN SOME SITUATIONS I FELT IT DID FOR A SECOND. ITS A VERY FRIGHTENING SITUATION WHEN MERGING INTO TRAFFIC OR DRIVING DEFENSIVELY AND THE CAR JUST DOESN'T RESPOND. I HAVE COME VERY CLOSE TO BEING HIT BECAUSE THE CAR DID NOT RESPOND. ANOTHER WAY TO EXPLAIN IT IS THIS: WHEN STA…

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1813.7%
ODI 10861492 · 384 mi

THE LAG TIME ON THE CVT GOING FROM REVERSE TO DRIVE IS BEYOND ANNOYING IT IS DANGEROUS. IT TAKES 1-2 SECONDS FOR THE CAR TO MOVE AND BECAUSE OF THIS LAPSE THERE IS A GOOD CHANCE THAT THE CAR WILL LURCH. FOR EXAMPLE, IF BACKING OUT OF A PARKING SPACE AND TRAFFIC WARRANTS THAT YOU PULL BACK INTO THE SPACE IT CAN LEAD TO A POTENTIAL OUT OF CONTROL SITUATION.

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1212.8%
ODI 11271679 · 20,000 mi

THE WINDSHIELD ON MY 2017 CROSSTREK CHIPS TOO EASY. I HAVE NEVER HAD CHIPS ON ANY OTHER VEHICLES WINDSHIELD. THE GLASS MUST BE TOO SOFT. THIS HAS HAPPENED TO MY CROSSTREK A FEW TIMES WHILE IN MOTION. MY TRANSMISSION FEELS LIKE IT SOMETIMES SLIPS, AND SHUDDERS WHILE THE VEHICLE IS IN MOTION.

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147.2%
ODI 11098385 · 4,000 mi

AFTER BEING PURCHASED ON APRIL 4TH, 2018, WITH 125 MILES ON THE VEHICLE, I RAN THE VEHICLE ROUGHLY 2000 MILES, AT WHICH TIME MY VEHICLE BEGAN HAVING MAJOR ISSUES. THE FIRST OCCASION, I WAS DRIVING IN BUMPER TO BUMPER STOP AND GO TRAFFIC ON I25 IN DOWNTOWN DENVER, I STOPPED THE VEHICLE WITH TRAFFIC, AND AT THAT TIME THE CAR HAD A "COMPUTER MALFUNCTION" AS I WAS TOLD BY THE DEALER, ESSENTIALLY KILLING MY CAR, LEAVING ME STUCK IN THE CENTER LANE OF A 5 LANE HIGHWAY. THE SECOND OCCASION WAS THE SAME MALFUNCTION, I STOPPED AT A STOP SIGN IN MY NEIGH…

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238.1%
ODI 11174985 · 300 mi

THIS VEHICLE IS EQUIPPED WITH AN AUTOMATIC TRANSMISSION. AT NIGHT, WHEN HEADLIGHTS ARE SET ON "AUTO," THE ILLUMINATED GEAR INDICATOR LIGHT ADJACENT TO THE SHIFTER DO NOT ILLUMINATE. THIS LEAVES THE POSSIBILITY OF SHIFTING THE CAR INTO THE WRONG GEAR. THESE LIGHTS DO ILLUMINATE WITH THE LIGHTS SET TO MANUAL. THE SPECIFIC INCIDENT OCCURRED WHEN AN OLDER DRIVER PARKED THE VEHICLE, THINKING SHE HAD SHIFTED INTO PARK, AND INSTEAD, THE VEHICLE BEGAN TO REVERSE. HAD SHE BEEN ABLE TO VISUALLY VERIFY THE GEAR, THIS WOULD NOT HAVE HAPPENED.

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913.0%
ODI 11455519

The vehicle has experience numerous times now, and has been to the dealer for repairs regarding an unanticipated loss of all ability to accelerate or maintain speed until the vehicle is shutdown and restarted. This has caused significant stress when traveling on a fast moving freeway in the fast lane and then having to quickly get to the shoulder to "power-cycle" the vehicle. The dealer has seen the vehicle 5 times for this issue in the 10 months we have owned it, starting at 6k miles and we just got it back from 2 weeks with the dealer; today …

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1210.4%
ODI 11424974

SHUDDERING - CVT belt or pulley not working properly? JERKING, HESITATION - Crosstrek will not go when the gas pedal is pressed or hesitates or pauses for a moment after the gas pedal is engaged

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13.2%
ODI 11675423 · 34,000 mi

The contact owns a 2022 Subaru Crosstrek. The contact stated that the vehicle was difficult to start and was jumpstarted several times by a dealer’s mobile technician. The vehicle was taken to an unknown dealer, where it was determined that the battery was in good condition, and the failure could be related to the manual transmission. The vehicle was not repaired. Additionally, the contact stated that a AAA technician who assisted in jumpstarting the vehicle confirmed that the alternator and the battery were in good condition. The technician in…

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00.0%

No examples available for this selection.

32.5%
ODI 11548397

When driving the vehicle and turning left. A popping sound occurs

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12.3%
ODI 11749212

I am reporting a possible power train/drivetrain issue with a 2025 Subaru Crosstrek Wilderness. At steady highway speeds, most noticeably around 72–76 mph under light accelerator load, the vehicle produces a persistent high-frequency ringing/whining tone throughout the cabin. The noise stops when I lift off the accelerator and rarely occurs when traveling downhill, which suggests it may be related to drivetrain load rather than ordinary wind, road, or tire noise. The suspected component or system is UNKNOWN, but based on the operating conditio…

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00.0%

No examples available for this selection.

Steering
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

211.8%
ODI 11064115 · 5 mi

DURING THE MORNING AND SOMETIMES IN THE AFTERNOON AS I START THE VEHICLE THE STEERING LIGHT COMES ON AND THE VEHICLE IS NOT ABLE TO BE STEERED. THIS HAS HAPPENED MULTIPLE TIMES AND I BROUGHT IT TO THE SUBARU DEALERSHIP BECAUSE THE VEHICLE IS STILL UNDER MANUFACTURES WARRANTY. LAST WEEK THE DEALERSHIP CALLED AND STATED IT WAS REPAIRED, I HAVE ALL THE RECORDS. AS MY PREGNANT WIFE AND I GOT INTO THE VEHICLE I STARTED THE CAR TO LEAVE AND THE STEERING LIGHT WAS ON AGAIN, AND I COULD NOT STEER THE VEHICLE. I AM NOW VERY AFRAID THIS WILL HAPPEN WHILE…

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139.9%
ODI 10883782

PULLING OUT OF MY DRIVEWAY MY STARING WHEEL WOULD NOT TURN SO I PUT IT IN DRIVE AND IT STILL WOULDN'T TURN SO I PUTTED IN PARK AND TURN IT OFF THEN I STARTED IT BACK UP AND IT WORKED. I JUST BOUGHT IT NOT EVEN FIVE DAYS AGO IF SUBARU KNEW THERE WAS A RECALL ON THE CARS THEY SHOULDN'T SOLD IT TO ANYBODY I AM VERY UPSET WITH THE SUBARU COMPANY DAY APOLLO SUBARU IN MOON TOWNSHIP

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55.3%
ODI 11287251 · 20,000 mi

KEY GETS STUCK IN IGNITION AND THE CAR NEEDS TO BE RESTARTED, PUT IN REVERSE/DRIVE, AND THEN EITHER MOVED OR STEP FIRMLY ON THE BREAK AND BACK IN PARK. SOMETIMES IT TAKES MULTIPLE ATTEMPTS. HAVING THIS ISSUE FOR A COUPLE MONTHS. IT DOESN'T HAPPEN EVERY TIME, BUT OFTEN.

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63.1%
ODI 11102770 · 1,200 mi

VEHICLE TURNED OFF WHILE DRIVING TWO TIMES IN TRAFFIC CAUSING NEAR COLLISIONS. ITS BEEN AT DEALER FOR MORE THAN A WEEK. THE DEALER SAYS THEY COULDN'T REPAIR IT SO SUBARU SENT OUT ENGINEERS AND DETERMINED THEIR WAS A FAULT WITH NO REPAIR PROTOCOL AVAILABLE. THEY SAY THEY WILL HAVE TO KEEP MY CAR UNTIL THEY CAN REPAIR IT. THEY MENTIONED ANOTHER CAR IN THE PHOENIX AREA HAVING THE SAME PROBLEM. THEY STATED THAT THEY MIGHT HAVE TO DEVELOP NEW SOFTWARE TO FIX THE PROBLEM. I FILED A COMPLAINT WITH SUBARU OF AMERICA CASE #[XXX] ON JUNE 18, 2018. I ASK …

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155.3%
ODI 11193793 · 1,100 mi

AT HIGHWAY SPEEDS, DURING A MILD TURN, THE CAR UNEXPECTEDLY PULLS IN THE SAME DIRECTION AS THE TURN. FIRST OCCURRED 3 WEEKS AFTER PURCHASE. TOOK CAR TO DEALER IMMEDIATELY. MAY BE RELATED TO EXISTING STEERING RECALL. DEALER COOPERATIVE SO FAR. CHECKED VIN AGAINST EXISTING RECALL, BUT IT WAS NOT ASSOCIATED ON THE NTSB WEB SITE.

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00.0%

No examples available for this selection.

32.6%
ODI 11414690 · 1,950 mi

THE LANE KEEPING FEATURE WILL RANDOMLY CAUSE THE VEHICLE TO VEER TOWARDS THE CENTER LINE AT A VARIETY OF SPEEDS AND UNDER A VARIETY OF CONDITIONS, REQUIRING IMMEDIATE DRIVER CORRECTION TO AVOID CROSSING THE CENTER LINE. NO ACCIDENT HAS OCCURRED BUT THE SYSTEM IS NOW DEACTIVATED. IN ADDITION, THE COLLISION AVOIDANCE SYSTEM DOES NOT RELIABLY ACQUIRE A VEHICLE AHEAD IF THAT VEHICLE IS STOPPED AND THE SPEED DIFFERENTIAL IS >30-40 MPH. WITHOUT DRIVER MANUAL BRAKING, A CRASH WOULD OCCUR.

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13.2%
ODI 11498524

My lane keeping assistance feature was turned on by someone else. Nobody has access to my vehicle and I keep it armed when away from the vehicle. In addition, I noted the vehicle was well within the street lines. There was no reason to take control of the wheel. Given I was not driving outside street lines, I worried about the possibility that someone was controlling the wheel. A dealer has not confirmed or reproduced the problem. The vehicle has not been inspected regarding my issue; however, it is a brand new vehicle. No accidents h…

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00.0%

No examples available for this selection.

108.5%
ODI 11574674

Steering power assist deactivated suddenly with no advance warning while driving in traffic. Warning lamps on dash lit concurrently. Steering still functional with higher level of driver effort. Under the circumstances, no real danger. Curvy road at speed would be dangerous. Vehicle currently at the dealer awaiting replacement steering rack. Two weeks today.

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37.0%
ODI 11717698

I noticed that when I am driving on the freeway/highway for extended periods of time (30+ minutes) the wheel will start locking up. It stiffens enough that I have to force the wheel in a different direction. When it occurs there is no warning lights or messages from the car, it just suddenly stiffens. Other than driving on the freeway for 30+ minutes there does not seem to be any particular trigger for it to happen. This is a 2025 subaru crosstrek sport with 14,000 miles that we bought new. I noticed the first instance of it maybe a month into …

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112.5%
ODI 11749816

The AED, Braking, Cameras and lane centering systems failed and caused a crash into the highway barrier suddenly due to defects in the driver assist systems defect in the electronic safety systems causing the steering wheel to turn forcefully to the barrier striking it. This happened without any warning despite driver input to stop the sudden steering inputs and braking.

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Service Brakes
00.0%

No examples available for this selection.

27.7%
ODI 10910864 · 73,000 mi

AFTER 73,000 MILES OF MOSTLY NON-PEAK HIGHWAY MILES THE BREAK LIGHT SWITCH FAILED. THIS CAUSED MY BRAKE LIGHTS TO FAIL. I DIDN'T KNOW THAT THE LIGHTS DIDN'T WORK UNTIL AFTER RESEARCHING THIS PROBLEM ONLINE. THE DASH HILL ASSIST, ABS, AND TRACTION CONTROL LIGHTS CAME ON INTERMITTENTLY DURING DRIVING FOR ABOUT 2 MONTHS AND THEN WERE CONSTANT WHEN IT FINALLY FAILED COMPLETELY.

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212.5%
ODI 11205309 · 60,000 mi

TL* THE CONTACT OWNS A 2014 SUBARU CROSSTREK. WHILE ATTEMPTING TO SLOW DOWN THE VEHICLE, THE BRAKES MALFUNCTIONED AND DID NOT STOP THE VEHICLE IN TIME TO AVOID A REAR END COLLISION. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V149000 (EXTERIOR LIGHTING). THE VEHICLE WAS PURCHASED ON MAY 28, 2018 AND HAD NUMEROUS FAILURES, INCLUDING THE CLUTCH FAILING AND THE BUSHING ON THE FRONT CONTROL ARM WAS CRACKED AND RUSTED. THE VEHICLE WAS SOLD CERTIFIED BY SUBA…

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317.6%
ODI 11006108 · 50,000 mi

THE BRAKE SWITCH FAILED CAUSING THE VEHICLE TO BE STUCK IN PARK. SUBARU HAS A RECALL ON THE BRAKE SWITCH, BUT MY CAR IS NOT COVERED UNDER THAT RECALL. RECALL 15V366000. THIS IS A KNOWN PROBLEM WITH SUBARU AND THE DEFECT SHOULD BE COVERED.

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53.8%
ODI 10894419 · 5,450 mi

WAS STANDING IN THE LINE OF OTHER CARS ON THE STOP SIGN FOR SEVERAL MINUTES, BRAKE PEDAL LOST IT'S HEIGHT AND DEPRESSED BY ITSELF, CAUSING MY FOOT TO SLIP FROM BRAKE TO DRIVE PEDAL AND SUBSEQUENTLY CAUSED A DAMAGE TO MY CAR AND A CAR IN FRONT OF MINE. I WAS LUCKY THAT THERE WERE NO PEDESTRIANS AT THE TIME.

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55.3%
ODI 11218035 · 6,200 mi

VEHICLE IS ONLY 2YRS OLD AND HAS ROUGHLY 6200 MILES ON IT. THE BRAKES WERE MAKING AN AWFUL RUBBING/ GRINDING NOISE AND SMELLING LIKE THEY WERE BURNING. SUBARU DEALER IS OVER AN HOUR AWAY FROM HOME AND DIDN'T FEEL THAT IT WAS SAFE TO DRIVE VEHICLE THERE. TOOK IT TO A LOCAL GARAGE AND HAD TO HAVE ALL FOUR ROTARS AND SETS OF BRAKE PADS REPLACED. BURLINGTON SUBARU SAID TOO BAD CAN'T HELP YOU SHOULD HAVE HAD CAR TOWED TO US AND WE COULD HAVE MAYBE COVERED SOME OF IT UNDER WARRANTY. CAN'T HELP YOU NOW. WE FEEL THAT THIS IS WRONG AND BAD CUSTOMER SER…

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31.5%
ODI 11104508 · 677 mi

TL* THE CONTACT OWNS A 2018 SUBARU CROSSTREK. WHEN THE BRAKES WERE APPLIED, THE VEHICLE LOST POWER WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER (RELIABLE SUBARU, 438 S INGRAM MILL RD, SPRINGFIELD, MO 65802, [phone removed]), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 677.

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51.8%
ODI 11197294 · 800 mi

I AM APPEALING TO YOU FOR HELP WITH A DANGEROUS PROBLEM. THE ENGINE OF MY NEW 2019 SUBARU CROSSTREK STALLS WHEN I JAM ON THE BREAK. THIS HAS HAPPENED TWICE ON THE ROAD. BOTH TIMES I WAS ABLE TO AVERT A FATAL ACCIDENT. 1.) THE FIRST TIME THE ENGINE SHUT DOWN FROM A HARD STOP OCCURRED THE NIGHT OF DECEMBER 26TH. THE DRIVER WAS ON THE HIGHWAY, WHEN HE MADE A SHARP BREAK REALIZING HE'D GONE IN THE WRONG DIRECTION. THE CAR'S ENGINE SHUT DOWN ON THE HIGHWAY. LUCKILY IT WAS NIGHT AND FEW CARS WERE ON THE ROAD 2.) ON SUNDAY, APRIL 7TH, I WAS DR…

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22.9%
ODI 11559357

Car was thought to be placed in park, key was easily removed, and then the car became mobile and rolled downhill and could not be shifted back into park.

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43.5%
ODI 11492507

In the winter of 2021-22, while parallel parking, backing up, then pressing the brake, my Crosstrek spontaneously accelerated in reverse and rammed into the truck already parked behind me. The Crosstrek paused, then rammed again, as I pressed harder on the brake. I put the car into “park” and turned off the engine. I was baffled and had no explanation for what happened. Thank goodness a person wasn’t between my Crosstrek and the truck. More recently, on October 4, 2022, I was at the post office mailbox drop-off. My Crosstrek was stopped with m…

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412.9%
ODI 11484982

When starting the vehicle in a narrow area, the reverse automatic braking will sometimes activate. This causes the anti-lock brake system to actuate while the car is backing up making a rapid clicking noise. After backing up approximately 6-8 feet, the vehicle will stall, the steering wheel will lock, and all warning dash lights such as "check engine" will be on. Air conditioning codes are triggered U0401 (confirmed - invalid data received from ECM/PCM "A"), and U0416 (Invalid Data Received from Vehicle Dynamics Control Module). Powering off th…

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411.8%
ODI 11632612

On the morning of 12/26/24 - I stepped inside my 2023 Subaru Crosstrek and turned on the engine. The vehicle was parked in a commuter parking lot near my home to begin with. When I turned on the vehicle - I noticed a loud roaring sound when the engine turned on which i thought was very strange. Additionally I did NOT have my foot on the gas pedal at all during this time. I proceeded to place the car in drive and all of sudden the car experienced a unintended acceleration straight forward with a sudden burst that i never experienced before. …

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97.6%
ODI 11553656

- Pre-collision braking has deployed a number of times without cause (no one in front of vehicle, no collision threat at all. Most recently at 35mph, but at up to 55 mph prior. Feel free to inspect. - Brakes are automatically deployed HARD and without the warning that is supposed to occur. This has thrown me into the seatbelt a few times and poses a significant risk of getting rear ended. I'm afraid the automatic steering system is going to throw me into a ditch. - The dealer can't reproduce it and no log is recorded by the car because it isn't…

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00.0%

No examples available for this selection.

112.5%
ODI 11749816

The AED, Braking, Cameras and lane centering systems failed and caused a crash into the highway barrier suddenly due to defects in the driver assist systems defect in the electronic safety systems causing the steering wheel to turn forcefully to the barrier striking it. This happened without any warning despite driver input to stop the sudden steering inputs and braking.

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Vehicle Speed Control
00.0%

No examples available for this selection.

13.8%
ODI 11074526 · 42,000 mi

PULLING INTO PARKING SPACE AT WORK, GOING NO MORE THAN 5 MPH. VEHICLES LUNGED FORWARD AND HIT TREE. THE ENGINE SEEMED TO SLOW DOWN AND THEN REVVED SUDDENLY. ALTHOUGH I HIT THE BRAKES, VEHICLE DID NOT STOP.

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212.5%
ODI 11003555 · 37,000 mi

I WAS DRIVING ON THE TURNPIKE, ALL MY DASH LIGHTS WENT ON, & THE CAR STARTED BUCKING LIKE AN UNBROKEN HORSE AT 70 MILES AN HOUR WHILE I WAS SURROUNDED BY TRACTOR TRAILERS. I MANAGED TO GET HOME BY SWITCHING THE CAR TO MANUAL SHIFTING. TAKING THE CAR TO THE SUBARU DEALER, I WAS TOLD BY THE SERVICE DEPARTMENT: 1. THAT RODENTS HAD EATEN PARTIALLY THROUGH MY SPEED SENSOR WIRE AND IT FINALLY COMPLETELY DISCONNECTED WHILE I WAS ON THE HIGHWAY. THE SPEED SENSOR WIRE IS WHAT TELLS THE TRANSMISSION TO SHIFT. 2. THAT THEY SEE THIS PROBLEM AT LEAST …

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15.9%
ODI 11151849 · 52,000 mi

FROM A STOP OR AT LOW SPEEDS, WHEN YOU PRESS THE GAS PEDAL THERE IS A DELAY OF APPROXIMATELY 1.5 SECONDS BEFORE THE ENGINE RESPONDS. THIS IS PARTICULARLY DANGEROUS WHEN PULLING OUT INTO TRAFFIC FROM A DRIVEWAY, OR IF YOU NEED TO QUICKLY MANEUVER TO AVOID A COLLISION. SUBARU TECHNICIANS HAVE INSPECTED THE VEHICLE, AND THEY SAY NOTHING IS WRONG MECHANICALLY. I BELIEVE THIS IS A FLAW IN THE ECM PROGRAMMING. A QUICK GOOGLE SEARCH REVEALS HUNDREDS OF OTHER PEOPLE HAVE THE SAME PROBLEM WITH VARIOUS MODELS OF SUBARU. THERE ARE SEVERAL AFTERMARKET…

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64.6%
ODI 10864730

THE DURATION OF TIME THAT IT TAKES TO GO FROM REVERSE TO DRIVE IS UNACCEPTABLE AND DANGEROUS. EVERY MORNING I DRIVE MY CHILD TO DAYCARE AND THERE HAVE BEEN NUMEROUS OCCASIONS WHERE I FEARED THAT WE WOULD GET REAR-ENDED (WHICH WOULD INJURE MY CHILD) DUE TO THE SLOW RESPONSE TIME GOING FROM REVERSE TO DRIVE. EVERY MORNING I HAVE TO BE 100% SURE TO TIME MY REVERSAL WHEN BACKING OUT AND MAKE SURE THERE ARE NO CARS ANYWHERE NEAR ME SO I DON'T GET CRASHED INTO. THIS IS DANGEROUS AND NEEDS TO BE FIXED BEFORE THERE ARE ANY DEATHS OR INJURIES FROM THIS…

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33.2%
ODI 11282339 · 97,000 mi

CHECK ENGINE LIGHT IS ON AND CRUISE CONTROL LIGHT BLINKS. CANNOT USE CRUISE CONTROL. ITS A 2017 CROSSTREK. TOOK IT TO DEALER TWICE. THEY THOUGHT IT WAS CATALYTIC CONVERTOR OR O2 SENSORS WHICH WERE FIXED BUT LIGHTS REMAIN ON

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136.7%
ODI 11209567 · 24,000 mi

UPON STARTING CAR IN DRIVEWAY FOUND POWER STEERING SLUGGISH AND REQUIRING GREAT FORCE (OPERATIVE, BUT NO APPARENT BOOST). ENGINE SLUGGISN LIKE LIMP-HOME MODE. ADDITIONALLY MIL, TC AND OTHER LIGHTS ILLUMINATED ON DASH. I TOOK PHOTO. I FORGET IF IT THREW ODB CODES, BUT I REMEMBER THAT IT TWO BATTERY DISCONNECT CYCLES, AND TWO ODB CODE CLEARING CYCLES, TO REGAIN NORMAL FUNCTION. I FORGET ID ANY ODB CODES WERE SET. HERE ARE THE CONDITIONS: DAYTIME MORNING, ABOUT 11AM, AMBIENT TEMPERATURE ABOUT 65 DEGREES. CAR PARKED IN DRIVEWAY. I PREVIOUSLY (ABOUT…

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82.8%
ODI 11343416 · 22,000 mi

SOME TIME THIS CAR ACELERACIN MORE LIKE PUT MORE FULL, I START TO NOTICE WHEN I WAS DRIVEN IN THE SPECIFIC SPEED AND THE CAR START TO PUT MORE FULL AND SPEED MORE THAN I WAS

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22.9%
ODI 11465334 · 5,104 mi

The contact owned a 2020 Subaru Crosstrek. The contact stated that as attempted to park her vehicle at 5 MPH, the vehicle independently accelerated without warning and drove onto a boulder. The air bags did not deploy upon impact. Three of the contact’s front teeth were knocked out as a result of the failure. The police were called to her property; however, a police report was not filed since the failure happened on private property. The contact was able to make an appointment with a dentist where she was treated for a fractured jaw; in additio…

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32.6%
ODI 11504276

I was driving my 2021 Subaru Crosstrek slowly in a parking lot when it unexpectedly accelerated on its own without me pressing the gas pedal. I believe the Crosstrek was now going 40mph. I tried to shut off the engine and brake at the same time but neither one had any effect. I thought maybe I had two options. Either hit another vehicle or pedestrian or turn my car into the curb. I decided to turn into the curb which resulted in the breaking of both axels, flattening all the tires, and sustaining damage to the front fender and headlight. The c…

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26.5%
ODI 11606748

See attached document for complaint

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12.9%
ODI 11655198 · 4,000 mi

The contact owns a 2023 Subaru Crosstrek. The contact stated that while turning into a parking spot at 20 MPH and upon depressing the brake pedal, the vehicle continued to accelerate, causing the contact to crash the front of the vehicle into the concrete wall. The vehicle came to a stop upon impact. The air bags did not deploy. The vehicle was towed to a local autobody center. No warning lights were illuminated. A police report was filed. The vehicle was not destroyed. The contact seated in the driver's seat was injured. No body outside of the…

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43.4%
ODI 11560259

When slowing to park, with foot on brake, vehicle suddenly and unexpectedly surged forward going up an incline, side-swiping the parked car to the right of the driver, without any action taken by the driver. Safety at risk from uncontrolled car during sudden unexpected acceleration. Reported hours after event, police report filed, insurance claim filed. Dashboard during the event light up with multiple indicators. No prior unusual symptoms.

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00.0%

No examples available for this selection.

225.0%
ODI 11749816

The AED, Braking, Cameras and lane centering systems failed and caused a crash into the highway barrier suddenly due to defects in the driver assist systems defect in the electronic safety systems causing the steering wheel to turn forcefully to the barrier striking it. This happened without any warning despite driver input to stop the sudden steering inputs and braking.

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Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Visibility/Wiper5,975–24,764 mi13,500 mi180
ODI 10995484 · 83,000 mi

2 WINDSHIELD REPLACEMENTS SINCE MAY 2013 DUE TO CHIPS/CRACKS. 21K MILES PER YEAR AVERAGE DRIVING IN NORMAL CONDITIONS. THE LATEST INCIDENT WAS A LARGE CRACK THAT APPEARED ON 6/13/17. THERE WAS NO CRACK WHEN THE CAR WAS PARKED IN MY DRIVEWAY AT 6/12. WHEN I LEFT WORK THE MORNING OF 6/13/17 THERE WAS A 6 INCH CRACK IN THE WINDSHIELD. THE TEMP HAD A ROUGHLY 25 DEGREE F SWING FROM HOT TO COLD WITH RAIN OVERNIGHT. THERE ARE COMPLAINTS ALL OVER THE INTERNET ABOUT THE CROSSTREK WINDSHIELD BEING MORE FRAGILE IN THIS REGARD THAT OTHER CARS. IN…

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ODI 10946936 · 13,000 mi

TL* THE CONTACT OWNS A 2016 SUBARU CROSSTREK. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE REAR WINDOW SHATTERED AS THE DEFROSTER WAS ACTIVATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO STATED THAT THE WINDSHIELD WAS REPLACED RECENTLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 13,000. ...UPDATED 03/13/17 *BF *CN

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ODI 11151317 · 40,050 mi

WHEN DRIVING TO WORK THIS MORNING ON THE HIGHWAY, TRAVELING ABOUT 50 MPH (APPROX 10 MILE DRIVE, MOSTLY HIGHWAY) I HEARD AND FELT A LOUD CRACK ON MY ROOF, AS IF SOMETHING HEAVY HAD HIT THE ROOF AT A HIGH RATE OF SPEED. I IMMEDIATELY LOOKED BEHIND ME TO SEE IF THE CARS NEARBY HAD BEEN AFFECTED, BUT DIDN'T SEE ANYTHING UNUSUAL. WHEN I ARRIVED AT WORK APPROX 3 MINUTES LATER I DISCOVERED MY SUNROOF WINDOW WAS SHATTERED, WITH PIECES OF GLASS SCATTERED ACROSS THE ROOF OF MY CAR AND A SIGNIFICANT AMOUNT OF SHARDS COLLECTED ON THE SUNROOF FABRIC COVER. …

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Unknown Or Other8,000–41,250 mi18,750 mi96
ODI 11074526 · 42,000 mi

PULLING INTO PARKING SPACE AT WORK, GOING NO MORE THAN 5 MPH. VEHICLES LUNGED FORWARD AND HIT TREE. THE ENGINE SEEMED TO SLOW DOWN AND THEN REVVED SUDDENLY. ALTHOUGH I HIT THE BRAKES, VEHICLE DID NOT STOP.

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ODI 11041020 · 9 mi

NORMAL ACCELERRATION VEHICLE MAKES WINDING NOISE. DOES NOT ACCELERATE, ENGINE RPM INCREASES. PROLONG TIME TO ACCELERATE TO NORMAL SPEED AT THE TIME.(I.E. 50MPH).

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ODI 11080940 · 59,000 mi

WHEEL BEARINGS 3 SO FAR HAVE FAILED WHILE IN MOTION

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Electrical System6,000–46,040 mi24,840 mi88
ODI 10939108 · 32,600 mi

ECO-WIRING MADE OF MATERIALS THAT ATTRACT ANIMALS. A RODENT CHEWED THROUGH MY WIRING HARNESS. $800 WORTH OF DAMAGE THAT COULD BE PREVENTED. CAR IS INOPERABLE.

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ODI 11111350 · 70,000 mi

2013 SUBARU CROSSTREK(70K MILES) PASSENGER DOOR CAUGHT ON FIRE. WITHIN 3 MINUTES OF SMELLING SMOKE INSIDE DOOR PANEL WAS ENGULFED IN FLAMES. WENT TO THE SHOULDER OF THE FREEWAY, TURNED ENGINE OFF, PUT OUT THE FLAMES, WAITED FOR THE SMOKE TO CLEAR AND THE PLASTIC TO COOL OFF. UPON RESTARTING VEHICLE SPARKS AND SMOKE VISIBLE SO TURNED VEHICLE OFF. CUT THE RED(+) WIRES, RESTARTED VEHICLE(NO SMOKE), DROVE TO DEALERSHIP FOR REPAIRS. OBVIOUSLY A SHORT IN THE ELECTRICAL SYSTEM, NONE OF THE FUSES POPPED. HAD A PASSENGER BEEN IN THE PASSENGER SEAT I'M S…

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ODI 11232902 · 10 mi

TL* THE CONTACT OWNS A 2013 SUBARU CROSSTREK. WHILE DRIVING 20 MPH, THE CONTACT PUMPED THE BRAKE PEDAL SEVERAL TIMES, BUT THE VEHICLE WOULD NOT BRAKE OR STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE EVENTUALLY CAME TO A COMPLETE STOP AFTER MULTIPLE ATTEMPTS. THE CONTACT TOOK THE VEHICLE TO AN UNKNOWN DEALER TO BE DIAGNOSED AND REPAIRED, BUT THE FAILURE CONTINUED. THE UNKNOWN DEALER IS NO LONGER IN BUSINESS AND THE REPAIR SPECIFICS WERE NOT DISCLOSED. THE VEHICLE WAS THEN TAKEN TO STAR SUBARU (206-26 NORTHERN BLVD, BAYSIDE, NY …

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Engine2,500–52,000 mi16,500 mi69
ODI 11121893 · 90,000 mi

TL* THE CONTACT OWNS A 2010 (NA) SUBARU CROSSTREK. THE CONTACT STATED THAT EVERY 1,000 MILES A QUART OF OIL NEEDED TO BE ADDED TO THE VEHICLE. THE VEHICLE WAS TAKEN TO SUBARU SUPERSTORE OF CHANDLER (1050 S GILBERT RD, CHANDLER, AZ 85286, [phone removed]) WHERE THE CONTACT WAS INFORMED THAT AN OIL STUDY COULD BE PERFORMED, BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 90,000.

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ODI 11193710 · 65,000 mi

SUBARU HAS ISSUED TWO RECALLS FOR THE SUBARU CROSSTREK 2013: BREAK LIGHTS AND ENGINE STALLS DUE TOMORROW VALVE CRACK. THESE ARE BOTH SAFETY RECALLS. I CONTACTED TWO SUBARU DEALERS FOR THE RECALL, AND IT'S BEEN A MONTH SINCE THEY'VE SAID THEY COULD TAKE MAY CAR. I CALLED TWICE MORE, AND THEY KEEP TELLING ME ANOTHER MONTH.

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ODI 11149527 · 55,000 mi

TL* THE CONTACT OWNS A 2013 SUBARU CROSSTREK. THE CONTACT STATED THAT OIL NEEDED TO BE ADDED TO THE VEHICLE EVERY 1,200 MILES AND THE LOW OIL WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO LITHIA SUBARU OF FRESNO (5499 N BLACKSTONE AVE, FRESNO, CA 93710, [phone removed]) WHERE THE CONTACT WAS INFORMED THAT A CONSUMPTION TEST NEEDED TO BE CONDUCTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000. *TT CONSUMER STATED THERE WERE MULTIPLE FAILURES BATTERY MALFUNCTION, OIL C…

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Power Train9,807–49,000 mi35,000 mi52
ODI 11000317 · 74 mi

THE CAR WOULD LOSE A QUART OF ANTI FREEZE EVERY 7500 MILES.I BROUGHT IT IN AT LEAST 8 TIMES TELLING THEM THERE WAS A PROBLEM. THEY PRESSURE TESTED THE VEHICLE AT LEAST 8 TIMES AND 2 SERVICE MANAGERS SAID I WAS NUTS THEY ARE BOTH FIRED. MY 20 YEAR OLD DAUGHTER DRIVES FROM NEW YORK TO FLORIDA. I ASKED A SERVICE MANAGER WHEN THE CAR HAD APPROX, 55K TO GIVE THIS CAR TO A MECHANIC, SERVICE WRITER OR HIM SELF TO GO ON VACATION WITH A FREE CAR. THE SERVICE MANAGER DECLINED SAYING THERE IS NOTHING WRONG WITH THE CAR AND WOULD NOT LET ANYBODY TAKE THE …

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ODI 11021331 · 74,141 mi

WHEN TURNING RIGHT HEARD CLICKING SE FROM RIGHT FRONT; GARAGE REPLACED AXLE 74,141 MILES. WAS TOLD BY 1ST GARAGE THAT THIS WAS THEIR 3RD 2013 CROSSTREK IN THE LAST MONTH THAT WAS HAVING THIS PROBLEM. SUBARU DEALER TOLD ME THEY WERE NOT AWARE OF A PROBLEM.

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ODI 11119716 · 186,000 mi

SOLENOID VALVE IN CVT CRACKED AFTER 6.5 YEARS OF USE (ROUGHLY 140K - 160K MILES). GOT IT FIXED, THEN 1 YEAR LATER (ANOTHER 40K - 20K MILES), IT WENT OUT AGAIN. THIS TIME THE WHOLE TRANSMISSION NEEDED TO BE REPLACED. BOTH TIMES I WAS ACCELERATING. THE FIRST TIME FROM A STOP, AND SECOND TIME I WAS ON THE FREEWAY GOING ABOUT 70 MPH.

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Steering2,845–36,500 mi15,250 mi28
ODI 11064115 · 5 mi

DURING THE MORNING AND SOMETIMES IN THE AFTERNOON AS I START THE VEHICLE THE STEERING LIGHT COMES ON AND THE VEHICLE IS NOT ABLE TO BE STEERED. THIS HAS HAPPENED MULTIPLE TIMES AND I BROUGHT IT TO THE SUBARU DEALERSHIP BECAUSE THE VEHICLE IS STILL UNDER MANUFACTURES WARRANTY. LAST WEEK THE DEALERSHIP CALLED AND STATED IT WAS REPAIRED, I HAVE ALL THE RECORDS. AS MY PREGNANT WIFE AND I GOT INTO THE VEHICLE I STARTED THE CAR TO LEAVE AND THE STEERING LIGHT WAS ON AGAIN, AND I COULD NOT STEER THE VEHICLE. I AM NOW VERY AFRAID THIS WILL HAPPEN WHILE…

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ODI 11161464 · 45,000 mi

I WAS DRIVING ON A 2 LANE HIGHWAY GOING 55MPH. MY KNEE BUMPED THE STEERING COLUMN AND AT THAT MOMENT THE DASH WENT BLANK, I LOST POWER STEERING AND BRAKES. I WAS ABLE TO PULL OVER ONTO THE SHOULDER BEFORE THE STEERING LOCKED UP. I HAD NO IDEA WHAT HAD JUST HAPPENED. AFTER AWHILE I DISCOVERED THE CAR WOULD RESTART AND DROVE THE REMAINING 20 MILES HOME WITH NO PROBLEM. IT WASN'T UNTIL I CALLED THE DEALER THE NEXT DAY AND LOOKED ONLINE THAT I REALIZED WHAT HAD HAPPENED. I'M SHORT , 5'1' AND HAD THE STEERING COLUMN AT THE LOWEST POSITION AND T…

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ODI 11244294 · 32,000 mi

WHEN TRYING TO TURN OFF THE CROSSTREK IT WOULD NOT LET THE KEY COME OUT OF THE IGNITION. IT FORCES YOU TO TAKE IT OUT OF PARK AND PUT IT BACK INTO DRIVE THEN BACK INTO PARK A FEW TIMES TO TAKE THE KEY OUT. I WENT TO SUBARU AND THEY SAID IT WAS A COMMON PROBLEM, WHICH THEY HAVE A FIX FOR. THIS PROBLEM IS SEEN IN MANY OF THE OLDER MODEL SUBARUS I HAVE SEEN THE SAME PROBLEM IN MANY YOUTUBE VIDEOS. THIS IS A KNOWN PROBLEM AND HAS NOT BEEN ADDRESSED BY SUBARU. SUBARU DEALER TOLD ME THE PROBLEM IS A STICKY PLATE CYLINDER.

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Service Brakes5,450–45,000 mi25,000 mi17
ODI 10910864 · 73,000 mi

AFTER 73,000 MILES OF MOSTLY NON-PEAK HIGHWAY MILES THE BREAK LIGHT SWITCH FAILED. THIS CAUSED MY BRAKE LIGHTS TO FAIL. I DIDN'T KNOW THAT THE LIGHTS DIDN'T WORK UNTIL AFTER RESEARCHING THIS PROBLEM ONLINE. THE DASH HILL ASSIST, ABS, AND TRACTION CONTROL LIGHTS CAME ON INTERMITTENTLY DURING DRIVING FOR ABOUT 2 MONTHS AND THEN WERE CONSTANT WHEN IT FINALLY FAILED COMPLETELY.

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ODI 11232902 · 10 mi

TL* THE CONTACT OWNS A 2013 SUBARU CROSSTREK. WHILE DRIVING 20 MPH, THE CONTACT PUMPED THE BRAKE PEDAL SEVERAL TIMES, BUT THE VEHICLE WOULD NOT BRAKE OR STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE EVENTUALLY CAME TO A COMPLETE STOP AFTER MULTIPLE ATTEMPTS. THE CONTACT TOOK THE VEHICLE TO AN UNKNOWN DEALER TO BE DIAGNOSED AND REPAIRED, BUT THE FAILURE CONTINUED. THE UNKNOWN DEALER IS NO LONGER IN BUSINESS AND THE REPAIR SPECIFICS WERE NOT DISCLOSED. THE VEHICLE WAS THEN TAKEN TO STAR SUBARU (206-26 NORTHERN BLVD, BAYSIDE, NY …

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ODI 11205309 · 60,000 mi

TL* THE CONTACT OWNS A 2014 SUBARU CROSSTREK. WHILE ATTEMPTING TO SLOW DOWN THE VEHICLE, THE BRAKES MALFUNCTIONED AND DID NOT STOP THE VEHICLE IN TIME TO AVOID A REAR END COLLISION. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V149000 (EXTERIOR LIGHTING). THE VEHICLE WAS PURCHASED ON MAY 28, 2018 AND HAD NUMEROUS FAILURES, INCLUDING THE CLUTCH FAILING AND THE BUSHING ON THE FRONT CONTROL ARM WAS CRACKED AND RUSTED. THE VEHICLE WAS SOLD CERTIFIED BY SUBA…

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Vehicle Speed Control15,000–42,000 mi31,500 mi29
ODI 11074526 · 42,000 mi

PULLING INTO PARKING SPACE AT WORK, GOING NO MORE THAN 5 MPH. VEHICLES LUNGED FORWARD AND HIT TREE. THE ENGINE SEEMED TO SLOW DOWN AND THEN REVVED SUDDENLY. ALTHOUGH I HIT THE BRAKES, VEHICLE DID NOT STOP.

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ODI 11003555 · 37,000 mi

I WAS DRIVING ON THE TURNPIKE, ALL MY DASH LIGHTS WENT ON, & THE CAR STARTED BUCKING LIKE AN UNBROKEN HORSE AT 70 MILES AN HOUR WHILE I WAS SURROUNDED BY TRACTOR TRAILERS. I MANAGED TO GET HOME BY SWITCHING THE CAR TO MANUAL SHIFTING. TAKING THE CAR TO THE SUBARU DEALER, I WAS TOLD BY THE SERVICE DEPARTMENT: 1. THAT RODENTS HAD EATEN PARTIALLY THROUGH MY SPEED SENSOR WIRE AND IT FINALLY COMPLETELY DISCONNECTED WHILE I WAS ON THE HIGHWAY. THE SPEED SENSOR WIRE IS WHAT TELLS THE TRANSMISSION TO SHIFT. 2. THAT THEY SEE THIS PROBLEM AT LEAST …

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ODI 11161315 · 90,000 mi

TL* THE CONTACT OWNS A 2014 SUBARU CROSSTREK. WHILE THE CONTACT WAS ATTEMPTING TO PARK THE VEHICLE, THE ENGINE SUDDENLY REVVED AND THE VEHICLE ACCELERATED AND CRASHED INTO A CONCRETE BARRIER. THE DEALER (DELLA SUBARU, 5105 U.S. AVE, PLATTSBURGH, NY 12901, [phone removed]) DENIED ANY KNOWLEDGE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 90,000. THE VIN WAS UNKNOWN.

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Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

23 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-105None
ODI 11619860 · 74,000 mi

The contact called on behalf of her husband who owns a 2019 Subaru Crosstrek. The contact's husband stated that while driving at an undisclosed speed, a cracking sound was coming from the center-right of the vehicle. No warning lights were illuminated. The vehicle was taken to the local dealer where it was diagnosed that the transmission needed to be repaired. The contact referenced an unknown NHTSA Campaign Number relating to the transmission as possibly being related to the failure. The vehicle was not repaired. The manufacturer was notified …

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ODI 11619624

Check engine light came on while idling. "Eyesight" tech turned off along with certain associated safety features. Next day, vehicle struggled to ignite. Came to a complete stop at an intersection, released brake, stepped on gas, and the car rolled forward as if in neutral and bucked up and down like a rodeo bull.

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ODI 11617582

I purchased the vehicle used on 8/7/24 with 4,507 miles on it. On 8/13/24 while stopped at a red light in the fast lane, the car failed to accelerate and all the warning lights on the dashboard illuminated including the AT oil temp light which according the to owner's manual indicates the transmission. It stands for automatic transmission oil temperature. After turning on my hazard lights, I put the car in park and turned off the car and restarted it and I was able to pull into a parking lot. I had it towed to Subaru who said it was code p1868 …

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2024-1111None
ODI 11624885

I sent my Crosstrek to the dealer for the WRE21 recall. After retrieving the car from the dealership with the recall fix in place, the engine stalled while I was at a red light and I could see smoke coming out from the hood. This occurred after driving less than 4 miles from the dealership. I opened the hood and could see that one of the coil packs on the driver side cylinder bank was on fire. I called 911 and the Fire Department had to extinguish the fire. The fire has rendered the vehicle inoperable and smoke damaged.

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ODI 11627276

While driving on the freeway at approximately 60 MPH, the sunroof on my 2019 Subaru Crosstrek suddenly exploded with a very loud pop. This occurred on a sunny, warm day at around 11:30 a.m., following a somewhat cold night. Both the sunroof and the interior sliding cover were fully closed at the time of the incident. After the explosion, shattered glass rained down onto the closed sliding cover. If the sliding cover had been open, glass could have fallen directly onto me, posing a risk of injury, such as glass entering my eyes, and potentially…

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ODI 11627701

Per NHTSA Product Campaign Bulletin WRE-21, all ignition coils on my 2019 Subaru Crosstrek Premium were replace on August 9th, 2021. On November 26th 2024, the same vehicle experienced a total loss of motive power on a 50 mph, 2-lane road, resulting in emergency action to move the car off of the right-of-way. All occupants of the car were not injured. After the vehicle was towed to a Subaru Dealership, the service notes stated “DIAGNOSED NO START SCANNED AND FOUND P1604 STARTABILITY MALFUNCTION, AND P0304 CYLINDER 4 MISFIRE, CHECKED FUEL PRES…

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2024-124None
ODI 11628719

How was your safety or the safety o others put at risk? On [XXX], I bought a 2016 Subaru Crosstrek. Unfortunately, I fell into the bad and abusive practice of buying a car as is since at no time did that used car dealer in Raleigh inform about the correction and rust that is underneath the car. If they had said so, I would not buy the car since it cannot be fixed and at the Subaru dealer where I live, they told me that the car should not have been sold for use on the road due to the degree of correction and rust it presents. In September, whe…

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ODI 11630923

Intermittent Power Steering Malfunction while driving causing car to violently "self-steer". Vehicle is NOT equipped with adaptive cruise control or lane assist features. Loss of control while driving become intermittently high risk having to clutch the steering wheel and counteract undesired vehicle self-steering forces to avoid hitting other cars on the road. No other vehicles or other property were damaged during discovery of EPS malfunction. Malfunction occurs at highway speeds and also local town speeds. There are no check engin…

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ODI 11632612

On the morning of 12/26/24 - I stepped inside my 2023 Subaru Crosstrek and turned on the engine. The vehicle was parked in a commuter parking lot near my home to begin with. When I turned on the vehicle - I noticed a loud roaring sound when the engine turned on which i thought was very strange. Additionally I did NOT have my foot on the gas pedal at all during this time. I proceeded to place the car in drive and all of sudden the car experienced a unintended acceleration straight forward with a sudden burst that i never experienced before. …

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2025-0114None
ODI 11638943

Spark plug coil leaked oil into the spark plug

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ODI 11635355

6-8in windshield crack on passenger side, near the bottom just above defrost vents. No apparent trauma to the windshield in that area. No indication that there was a crack forming otherwise; appeared seemingly overnight. Have not yet reported to insurance, dealer, or mfg. I have seen that there was a class action settled recently regarding some Subaru windshields cracking without warning so this may be a known issue. Car is available for inspection upon request.

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ODI 11637535

What component of system failed: transmission At low speeds, my car makes a low moaning sound. I took it to the subaru dealership and after 2.5 hours, they said it's an issue with the transmission and needs a full replacement. Safety: According to a local subaru dealer's website, "While it might be tempting to keep driving despite a known transmission fault, especially if the car seems to be running ‘fine’, there are inherent risks. Firstly, there’s the potential for the fault to escalate, causing more significant damage to the transmission sys…

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2025-029None
ODI 11640184

I am writing to formally raise a significant safety concern regarding my 2018 Subaru Crosstrek. I recently discovered a malfunction in the transfer case (pictures attached), specifically involving the center differential gear set, which necessitated immediate replacement. This issue first became apparent while driving at low speeds when I heard a loud, distinctive "clunking" noise, indicating a possible malfunction within the transmission. As a precaution, I took the vehicle to my service mechanic for further diagnosis. After thorough inspecti…

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ODI 11644364

Hello! I started financing my 2019 Subaru Crosstrek in 04/2023. A month after that date, I had a head gasket issue. Then in 2024, a radiator cap deformed after going to the dealer to get an oil change at SF Honda. (The time on that was suspicious being that I didn’t touch that cap at all.) so I had to pay for that repair. Now in 2025, after getting an oil change at Subaru, a day after that oil change, a lot of lights came onto my dashboard. I have two diagnosis reports from other places because I didn’t have the money to pay Subaru $300 to “dia…

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ODI 11645075

Using the seat belt with the safe lock feature for rear facing, the car seat becomes loose within 2-3 times using it with my daughter. We have to have her out, undo the safe lock and pull the seat belt tight again to refasten it.

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2025-036None
ODI 11646465

I have had my car jumped twice in the last 7 days. Today I will be replacing the battery with AAA. Is there a recall on my vehicle? I saw an article there is a recall for starting issues and the coils. Please advise. Thank you.

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ODI 11647243

I have a 2018 Subaru Crosstrek, I am the second owner, the first owner bought it in 2019, I am having acceleration problems, I have already taken it to two different mechanics, they say it is a problem with the computer, they have already checked and scanned it and they tell me that you have to reprogram the ECM for DTC P1603 / Engine idle drop or stall, when the car accelerates it makes a jerky or knocking noise when I go 15 miles or stop and move forward again the car locks, this only happens when the car is already warm and has been used for…

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ODI 11649740 · 20,500 mi

The contact owns a 2019 Subaru Crosstrek. The contact stated while taking the vehicle for a routine oil change. There were no warning lights illuminated. The independent mechanic informed the contact that the control arm was cracked. The contact stated had not experienced the failure. The vehicle was not repaired. The dealer was not made aware of the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 20,500.

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2025-049None
ODI 11654714

Full electrical power steering failure

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ODI 11657595

The CVT valve body was diagnosed as defective by the Subaru Dealership service department. The car was taken to the dcealership when the A/T OIL EMP, HILL ASSIST, ABS and TRACTION CONTROL, STABILITY CONTROL lights came up. The valve body is still available for inspection. The car was taken to the dealership for a Brake Light Switch recall that has the same simptoms.

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ODI 11655941

The windshield cracked without impact or any other obvious means of damage. I have had 2 other windshields crack in the same manner, the first being December 2022, second March 2024, and now April 2025. All incidents have starts from the bottom on the windshield on the passenger side, and spreading towards the roof. The vehicle was not moving at the time of the crack, it was noticed getting in the vehicle of all incidents

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2025-058None
ODI 11658990

Hood latch failed causing hood to fly open, smashing and breaking my windshield.

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ODI 11661551

The rear differential on my Subaru Crosstrek Hybrid has failed twice. The first failure occurred around 12,000 miles and the second around 50,000 miles, both while maneuvering slowly in a parking lot. There were no warning lights or messages beforehand. The failure caused grinding and drivetrain resistance while turning. During the second incident, a certified Subaru dealer confirmed the rear differential had failed again. They also discovered that Subaru had issued a revised version of the differential that is no longer compatible with the or…

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ODI 11659413

1. Subaru 2022 Crosstrek accelerated on its own when foot is on the brake and trying to move the shifter knob to park, instead the car thursted into the parked car in front with such force that ran into the garage. 2. Towed car to Subaru dealer informed to escalate to Subaru of America, opened a case #250402-1600810, please see attached email communication. 3. Subaru will not respond unless I signed a consent to extract EDR (event data recorders) for inspection but denied me to be onsite or a copy of the files, The data retained from EDR i…

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2025-068None
ODI 11668419

factory alarm is triggered late in the evening while in my garage regardless if vehicle is locked or unlocked

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ODI 11666127 · 15,000 mi

The contact owns a 2019 Subaru Crosstrek. While the contact was attempting to start the vehicle, the vehicle failed to start. There was no warning light illuminated. The contact stated that while the engine was still off, the gear shifter was shifted into reverse(R) and the vehicle accelerated backwards. The contact slammed on the brake pedal to prevent the vehicle from crashing into another parked vehicle. The contact pressed the ignition button with her foot on the brake pedal to start the vehicle. The dealer was notified of the failure and a…

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ODI 11667207

My vehicle would struggle with starting intermittently over the past 2 years. Last week It became a consistent issue each time I would start it. Today my car would not crank and I tried several times over the span of 3 hours. What I experienced previously when starting my vehicle is it would initiate starting, I would hear a mechanical whirring, the car would stop then start again and the engine would turn over a couple of times and eventually start up. Today when trying to start the car, I hear a mechanical whirring and several notifications a…

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2025-077None
ODI 11673646

We were rear ended on the interstate. Cars in front of us stopped and we also came to a complete stop and a few moments later we were hit. During the collision, none of the airbags were deployed. Both our front seats fully reclined backwards. None of our seatbelts locked. Only the two seats that no one was in locked. Also, my headrest completely broke off. Our car was later determined by the insurance to be totaled.

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ODI 11674966

P26A5 code came on after driving a little over 200 miles. It went off at one point but came back on and has not gone off.

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ODI 11675030 · 120,000 mi

The contact owns a 2021 Subaru Crosstrek. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle inadvertently lost motive power in the middle of the roadway. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the battery. The vehicle was repaired, but the failure reoccurred. The vehicle was towed to the dealer and diagnosed with head gasket failure. The vehicle was not repaired. The manufacturer was notified of the failu…

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2025-0817None
ODI 11678003

The harness on my child's Nuna RAVA loosened during a 30 minute drive home (highway and downtown driving) in May of 2025. I learned later that month that there is a recall on Nuna Ravas for that exact reason. It is available for inspection. My child was not properly secured, and I did not know it until we got home; he could have been killed or seriously injured had we gotten into a collision on that drive. The car seat has not been inspected by anyone. Nuna offered me a “remedy kit” with a screwdriver, a brush, and a mismatched fabric cove…

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ODI 11680430

Driver seat has came loose from its structure, this has been reported by many other owners, the seat track fail and the seat rock back, hopefully it don't fall off track while driving and injure someone, VERY UNSAFE! the other SAFETY issue with our Subaru is the Infotainment system goes on and off intermit with no warning while driving and radio goes on HIGH VOLUME creating health and HEARING damage, very unhealthy for anyone in vehicle when this happens, Dealership says there is no recall for these items, well there should be, let's keep AMER…

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ODI 11678295

PCV problems and the dealership saying they fixed and completed this recall and have not done so and now CVT problems saying there’s no parts to fix it and have to re do the whole valve system Starter with thinking it was a wheel bar ring problem To trying to figure out if it was a pcv with the engine or cvt with the transmission These are major safety problem that should not be happening

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2025-0911None
ODI 11690682

In August of 2024, I got into my car in a parking lot and turned the key in the ignition. The car started revving really high. I waited for it to slow down, and then I put it into reverse. The car shot back and would have hit the building if I hadn't slammed on the brakes. Fortunately, there wasn't anyone behind the car at the time, but the woman who had just walked in back of my car to enter the building stood there looking at me. I slowly put my foot on the gas pedal and drove home. The following day, I had a tow truck come and take the car t…

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ODI 11684982

Subaru owners have reported experiencing premature parasitic battery drain in vehicles equipped with Starlink in-vehicle technology. The defect presents itself when the equipped data communications module (DCM) attempts to communicate with 3G cellular networks. As 3G networks within the U.S. are no longer functioning, the call will continuously fail even after the vehicle has been turned off, draining the battery and resulting in a no-start safety risk for drivers. According to those familiar with the issue, the only solution to the battery dr…

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ODI 11685729

Dashboard warning lights required an inspection by a qualified mechanic and made the assessment of a faulty ECM relatively easily by noting the excessive heat emitting from the ECU.

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2025-109None
ODI 11694927

Premature shift fork failure in 2017 Subaru Crosstrek manual transmission at 62,521 miles requiring complete transmission replacement ($10,000 repair, vehicle worth $11,000). EVIDENCE OF DESIGN DEFECT: - Subaru issued TSB 03-83-20R acknowledging shift fork design flaws in 2018-2020 Crosstreks with identical transmission - TSB states original forks required "thicker nylon inserts" proving inadequate design - My VIN (HG269902) is before production change (LG225906), confirming defective pre-improvement design - Shift fork failure can …

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ODI 11693525

At Miami Airport, with ample space behind the vehicle in front, a pickup truck with a very long sloping ramp trailer to carry several cars pulled into the stated space. The lefthand side rear of the trailer being well below my line of vision hit my bumper on the passenger side. My insurance provided GPS confirmed I was driving at 16 mph at the time. We both stopped. We looked at no damage to the trailer and seemingly minor damage to the car. We both drove off. I was about 500 yards from where I parked at the airport. After my return from the…

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ODI 11694055 · 60,000 mi

The contact owns a 2021 Subaru Crosstrek. The contact stated while driving at various speeds, the steering wheel was difficult to turn in either direction. Several unknown warning lights were illuminated. In addition, the contact stated that the vehicle was repaired under an unidentified recall; however, the recall repair failed to prevent a failure. The contact stated that upon further inspection, the vehicle occasionally experienced an abnormal battery energy consumption, although the battery was previously recharged. The local dealer was con…

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2025-1123None
ODI 11697638

A/C Control Head and connector burned on both ends. Dealer service center stated it was a significant safety/fire hazard if we had not immediately taken in to be checked. No warning, no fuses out. Only indication something was wrong is a/c turned on but only on 1,2 and 4. Then, same day, only on 4. Next day took to Subaru service center. When we asked how would replacing parts stop this from happening again, we were told original parts had a “Design Flaw” and was “Defective”. Replacement/New parts wiring system actually corrects the OEM defect.…

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ODI 11697529

All four tire pressure monitoring sensors failed on my 2018 Subaru Crosstrek at approximately 69,000 miles. The TPMS light remains illuminated, and the system no longer provides low-tire-pressure warnings. Subaru of America acknowledged the issue but declined full repair coverage, offering only partial “Goodwill assistance.” Because TPMS is a federally mandated safety system, a full-system failure poses the risk of operating the vehicle without tire-pressure warning capability. The dealership quoted approximately $1,000 to restore the system. …

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ODI 11700276

The front windshield spontaneously developed a crack about 5 inches long which later suddenly increased to about 15 inches in length. It is our understanding that this problem has occurred in the windshields of other Subaru models. The internet states that Subaru windshields have had a tendency to crack without impact due to the windshield's angle or thinness to accommodate Eyesight technology.

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2025-1218None
ODI 11704175

Within 24 hours of purchase, the exhaust pipe became detached underneath the vehicle and exhaust fumes and odor were entering the cabin while driving. This created a potential carbon monoxide exposure risk to me and passengers. Subaru inspected the vehicle and confirmed the exhaust issue existed before I purchased the car. The selling dealership did not disclose this safety defect and refused to unwind the sale when notified.

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ODI 11706324

Own a 2019 Suburu Crosstrek vehicle that has unexpectedly accelerated/lurched on its own when pulling forward into a parking spot. This has happened twice...last month & today.

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ODI 11704596

I've never taken my 23 crosstrek off the pavement I'm driving down hyw and my rear struts break my crosstrek has 38 thousand miles on it and it's only 3 and 1/2 years old I've owned many cars were if drove hundreds of thousands mile and none of them broke there struts going down the hyw

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2026-013None
ODI 11714624

I was driving today January 30th 2026 on the road going 35 mph into the sunlight and all of the sudden my vehicle acted like I slammed on my brakes and I jerked forward almost hitting my chin in the steering wheel. Luckily no one was close behind me or I could have easily been hit. There was nothing in front of me so emergency brakes should not have deployed.

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ODI 11708560

In-car pop-up advertisements, specifically from SiriusXM. The advertisement pops up while driving, attempting to use the safety features of the car, including navigation. It happens every few months, at random. There is no way to opt-out from the vehicle; the only option is using a desktop computer, creating an account, and finding the communication preferences. This is a dangerous feature, as it causes multiple issues when it happens, including driver safety. They violated FCC rules by making this easy to opt out of; I've never opted in, as I …

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ODI 11711794

After driving the vehicle for 30 minutes to an hour in temperatures approximately above 45°F the steering wheel will get "stuck" on center and go loose then tighten again when trying to make minor corrections in steering. Easiest to duplicate on roads with speed limits at or above 55 mph. If temperatures are below 40°F when the vehicle is started, the issue cannot be duplicated unless the temperature reaches approximately 50°F while driving. If starting a drive in temperatures that cause the issue, then driving into temperatures below 32°F, the…

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2026-0214None
ODI 11718031

Vehicle was maintained by dealer and out of the blue, started bucking intermittently while driving resulting in an unsafe driving experience. took it to the dealer to evaluate, told us, "They could change the transmission fluid and filter to see if that fixes the problem." they were not sure that would fix the issue. After researching issue, saw there were numerous complaints about the transmission in the 2018 crosstreks. Call a professional transmission shop and will be making an appointment with them in the near future. They told me (and I fo…

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ODI 11720935

Wheel bearing issue in 2018 Subaru Crosstrek Identified by Subaru but not full recall We were not informed Risk REAR WHEELS WILL FALL OFF Contacted Subaru Advocacy after determining the backing plate was modified due to risk of failure Internet indicated courtesy repair for vehicles under 100,000 miles with new corrected part Repair was denied without full payment not even willing to supply NON DEFECTIVE part at no cost

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ODI 11716961 · 60,000 mi

The contact owns a 2019 Subaru Crosstrek. The contact stated that while driving approximately 60 MPH, the vehicle lost power steering functionality, and the vehicle decelerated and lost drive power. The contact was able to coast to the side of the road, where the vehicle completely shut off and lost power. The vehicle was towed to the dealer and was diagnosed with battery failure. The battery was replaced; however, the following morning, while attempting to start the vehicle, there was no electrical power to the vehicle. The Hybrid System Check…

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2026-0311None
ODI 11722003 · 90,000 mi

The contact owns a 2018 Subaru Crosstrek. The contact stated that while driving at an undisclosed speed, the headlight warning light illuminated, and the contact noticed that the passenger's side LED headlight had become inoperable. The vehicle was taken to an independent mechanic, where a headlight assembly replacement was recommended. The vehicle was not yet repaired. The manufacturer was not contacted. The failure mileage was approximately 90,000.

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ODI 11723204

Starting at around 75,000 mileage on my 2018 Subaru Crosstrek, a persistent howling noise is heard while driving. This noise comes from the rear of the vehicle and occurs at nearly all driving speeds, measuring at around 90.0dB while on a highway (a dangerous level for prolonged exposure). A service shop and the dealership have both diagnosed the noise as an issue with the rear wheel bearings (consistent with Subaru Service Bulletin 05-70-19R). In January 2026, my low tire pressure warning light appeared on my dashboard. I checked the tire p…

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ODI 11723589

Dangerous stall in traffic due to ignition coil failure. Ignition coils and spark plugs were replaced during the WRE21 recall campaign only 13k miles ago back in 2021. Stopped at red light awaiting to turn left when the vehicle started shaking violently. No check engine light came on though. When the light turned green, the vehicle was barely able to move forward then it completely stalled before pulling over to the curb. Since the tail of the car was sticking out into traffic a bit, it was a downright dangerous situation. Car had to be t…

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2026-045None
ODI 11733779

2018 Subaru Crosstrek rapidly accelerated unexpectedly while pulling into a parking space with the foot on the brake. Hit a concrete pole and sustained vehicle damage and injuries.

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ODI 11734169

The vehicle shuddered violently when turning the ignition, and then failed to start entirely. The mechanic found that the engine coil was severely damaged, no external influence, just that it had become worn out remarkably fast. The vehicle has less than 60,000 miles and just 5 years in service. The repair will end up costing about 1500 with tows included and the vehicle has not gone without maintenance or care.

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ODI 11729286

While driving home from the grocery store I heard a shattering sound. I was about 2 miles from home. When i got home I opened the rear hatch to see the rear quarter glass window shattered. I was driving 35 mph with no cars around me. I was shocked to see the window like that. I have read that subaru has had problems in past crosstreks with this same issue. Since it was yesterday and also Saturday I have not been able to talk to the subaru dealership about it.

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2026-0518None
ODI 11737121

In the middle of driving car stuttered, engine light went on, and car stalled. Unable to restart, Engine cranks but would not turn over. Had car towed for repair. Diagnostic shows engine coil short causing blown fuse. Subaru has an active recall for this identical issue for my same year and model 2019 Crosstrek but the recall does not cover my VIN.

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ODI 11737615

Wheel bearing failure resulting in replacement of the bearing and the integral hub at a cost of ~$750 (independent service center diagnosed and replaced the failed unit). Vehicle had only 42,000 miles and had developed a "rumble" which was thought to be related to seasonal temperature changes/tire tread. Sudden/catastrophic seizing of a failed wheel bearing can cause a loss of control and accident, thus this report as to the potential severity of the issue. No automated warnings other than a noticeable rumble when vehicle was in motion with …

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ODI 11735976

My 2020 Subaru Crosstrek experienced a sudden loss of motive power and stalled due to a blown ignition fuse. Diagnostic code P1604 (Startability Malfunction) was stored. Inspection by Wayne Subaru (Invoice #25340) confirmed the Cylinder 3 ignition coil had shorted and physically melted. This is the exact failure mode described in Subaru Safety Recall WRE-21 (NHTSA Campaign 21V825000), which currently only covers 2018–2019 models. My vehicle experienced a thermal event and a stall despite being a 2020 model. The dealer replaced only the melted c…

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2026-0611None
ODI 11744841

2019 Subaru Crosstrek; Battery is drained even when car is fully turned "off". If the car is not driven every day, battery may drain completely and car won't start. If not driven for several days, battery will discharge so low that it is damaged, in which case it may not have sufficient charge to start the car after sitting overnight. After battery is discharged to the point of damage, it must be trickle charged anytime the vehicle is not driven, and even short periods and distances of driving will leave the battery at 25% (or less) of full…

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ODI 11746535 · 31,500 mi

The contact owns a 2019 Subaru Crosstrek. The contact stated that while driving and stopping on a red light at around 25 mph, vehicle was shaking till it completely stalled. The vehicle was towed to a certified mechanic where it was diagnosed with ignition coil failure and pending repairs. The contact associated the failure with NHTSA Campaign Number: 19V743000 (Electrical System). The dealer was not contacted. The manufacturer was not made aware of failure. The failure mileage was approximately 31,500.

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ODI 11743228

The DCM on our 2021 Subaru Crosstrek is causing a parasitic drain on the battery. It left us stranded several times. We replaced the battery twice in the past 15 months. There is a class action lawsuit against Subaru for this exact problem, but they won't replace it on our vehicle because it has over 45,000 miles. A defective DCM is a widely known problem with many Subaru models. We never received notice of this problem from Subaru, nor were there any warnings, messages, or indications that this was a problem, until we took it to a mechanic for…

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2026-0722None
ODI 11748847

On 06/26/26, while traveling at highway speeds, the vehicle suffered a sudden, catastrophic loss of motive power in active traffic due to a blown out/melted Cylinder 4 ignition coil. This unexpected engine failure forced raw fuel into the exhaust system, causing an immediate internal thermal meltdown of the catalytic converter, rendering the vehicle entirely undriveable and creating a severe highway safety hazard. This vehicle was previously serviced under NHTSA Campaign 21V264000 (Subaru Recall WRE-21), which was intended to permanently reme…

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ODI 11748327

Since purchasing my 2019 Subaru Crosstrek brand new in 2019, the vehicle has suffered from a chronic and dangerous lack of acceleration. It consistently fails to gain speed as expected. ​This issue becomes life-threatening when attempting to merge onto highways. The vehicle is incapable of accelerating quickly enough to match the speed of oncoming traffic. This severe hesitation and lack of power has nearly caused multiple accidents, creating an extreme safety hazard for my wife and me. ​I have repeatedly reported this issue to the Subaru deale…

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ODI 11750700

I own a 2019 Subaru Crosstrek Hybrid with recurring fuel-system and EVAP failures that I believe present a serious safety risk. On 12/9/2025, the vehicle experienced a total loss of motive power while I was driving in dense traffic on a busy expressway. The vehicle suddenly lost propulsion in the middle lane and slowed down to a near crawl, creating an immediate risk of being struck. The event was captured on dashcam. The dealer inspected the vehicle but found no cause. On 1/5/2026, the vehicle again lost motive power. It remained at the deal…

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2026-0810None
ODI 11754778

My engine overheated at 125,000 miles roughly and 2025 and this year the engine oil is leaking into the coolant tank at 135,000 miles.

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ODI 11757124

Recently, Aug 13 we took the 2019 Crosstrek to the to the Subaru center for oil change and a general inspection. Two big problems revealed. 1. Recommend replacing both rear wheel bearings due to noise while driving $2,249. 2. Recommend replacing all 4 TPMS sensors due to low voltage codes present and no data $813.50. The car mileage is 46,191. At this mileage there two problems should not show up. Clearly, we have got a lemon . The Subaru representative claims the above two problems are caused by reckless driving, which is absolutely fals…

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ODI 11758570

We brought the vehicle in for routine maintenance. They reported that all brake hoses were bulging and at risk of failing at any time. They said that there was a related recall for a similar issue on other CrossTrek's but that ours was not included in the VIN list, so was not a part of the recall. This appears to be a serious component failure which could result in a fatal accident. The fact that this happened with all brake hoses indicates a defective component. We were lucky that we found it and were able to have it addressed before the …

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2026-09 (partial)12None
ODI 11762874

The contact owns a 2013 Subaru Crosstrek. The contact stated that while driving, the transmission seized, causing the vehicle to come to a sudden stop. The contact stated that several unknown warning lights were illuminated on the instrument panel, and the vehicle went into LIMP Mode. The vehicle was towed to a dealer, where it was diagnosed with a transmission solenoid and valve body failure. The contact stated that the vehicle was previously taken to a dealer for regular maintenance 3,000 miles prior to the failure. The manufacturer was notif…

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ODI 11763854

I own a 2020 Subaru Crosstrek. While driving on the freeway in heavy traffic, I had to make a hard stop due to traffic ahead. When the vehicle came to a complete stop, the engine automatically shut off as part of the vehicle’s auto start-stop system. When I released the brake to proceed with traffic, the vehicle attempted to restart, but displayed a “Disabled” message and the auto start-stop system became disabled. I had to turn the vehicle completely off and restart it manually while stopped in active freeway traffic. This created a significa…

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ODI 11762313

Drivers side door, interior automatic door lock switch spins and makes a clicking sound when you just start go forward.

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Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 227 reports

2022: 21 complaints · 2023: 27 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
202291521
202392027
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20223100
20233301

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentVisibility/WiperUnknown Or OtherElectrical SystemEnginePower TrainSteeringService BrakesVehicle Speed Control
Visibility/Wiper—
15
ODI 11271679 · 20,000 mi

THE WINDSHIELD ON MY 2017 CROSSTREK CHIPS TOO EASY. I HAVE NEVER HAD CHIPS ON ANY OTHER VEHICLES WINDSHIELD. THE GLASS MUST BE TOO SOFT. THIS HAS HAPPENED TO MY CROSSTREK A FEW TIMES WHILE IN MOTION. MY TRANSMISSION FEELS LIKE IT SOMETIMES SLIPS, AND SHUDDERS WHILE THE VEHICLE IS IN MOTION.

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ODI 11376667 · 20,000 mi

WINDSHIELD IS CRACKING FOR NO CERTAIN REASON.

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ODI 11376640 · 60,000 mi

WITH THE CRACK COVERING THE EYESIGHT SYSTEM, THE WARNING SIGNAL WAS ALWAYS FLASHING AND CAUSING MY STEERING TO PULL TO ONE SIDE. SINCE IT WAS DOING THIS IT WAS CAUSING THE CAR TO PULL TO ONE SIDE OR BRING MY TIRES COSTING ME AN ADDITIONAL $800 TO REPLACE THE TIRES BALANCE AND ALIGNMENT FOR MY CROSSTREK, PLUS THE DOWNTIME THAT I HAD TO TAKEOFF FROM WORK TO GET MY CAR WORKED ON AT THE SUBARU DEALERSHIP.

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3
ODI 11241027 · 15,000 mi

1) VEHICLE WAS DELIVERED NEW WITH REAR POWER WINDOWS NOT WORKING. 2) LED BRAKE LIGHT STOPPED WORKING AT 15000 MILES , NOTICED WHEN I WAS BACKING UP IN FRONT OF GLASS DOORS. I WAS TOLD BY DEALER WIRE WAS SHORTING OUT AND ENTIRE LIGHT ASSEMBLY NEEDED TO BE REPLACED. DEALER DID NOT STOCK PART SO I WAS SENT OFF WITH NON WORKING BRAKE LIGHT UNDER WARRANTY UNTIL THEY COULD GET PART.

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ODI 11375662 · 1,000 mi

AFTER STARTING THE CAR AND BEGINNING TO REVERSE AWAY FROM MY HOME, THE REAR VIEW CAMERA FROZE FOR 10 SECONDS, NOT SHOWING ANY CHANGE IN MOVING OR STATIONARY OBJECTS. THIS HAPPENED DUE TO THE DRIVER SCREEN INTERFACE/ENTERTAINMENT SYSTEM CRASHING AND REBOOTING. THE CRASH/REBOOT USUALLY HAPPENS IF THE CAR PAIRS BY BLUETOOTH WITH A PHONE THAT IS IN THE HOUSE, AND THEN GETS OUT OF RANGE WHEN THE CAR BACKS AWAY OR DRIVES AWAY FROM THE HOUSE. IF IT CRASHES WHILE REVERSING, THE SCREEN EITHER GOES BLANK OR FREEZES THE REAR VIEW IMAGE IN PLACE. IF THE SY…

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ODI 11683414

Since purchasing the vehicle, I have had numerous problems with the lane departure warning. It is inconsistent on a daily basis. The only time it responds the way it is supposed to, is if there is average light and very vivid road/lane markings. It sometimes does not respond to yellow lines in the road unless they are very vivid. It often misses white lines unless there is a strong contrast to the road. When it rains, all systems on my dashboard show that they are off and the word "EYESIGHT" has a slash through it. There have been some instan…

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0
1
ODI 11271679 · 20,000 mi

THE WINDSHIELD ON MY 2017 CROSSTREK CHIPS TOO EASY. I HAVE NEVER HAD CHIPS ON ANY OTHER VEHICLES WINDSHIELD. THE GLASS MUST BE TOO SOFT. THIS HAS HAPPENED TO MY CROSSTREK A FEW TIMES WHILE IN MOTION. MY TRANSMISSION FEELS LIKE IT SOMETIMES SLIPS, AND SHUDDERS WHILE THE VEHICLE IS IN MOTION.

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1
ODI 11662802

There are 2 issues that I have noticed since I bought my car from a subaru dealership 10 DAYS ago. the first is that upon driving at highway speeds (over 50 mph) It feels like the car is jerky and pulls in a shaky rocking manner. this happened continuously, when I was using the cruise control and when I was not using the cruise control. It basically felt like I was driving in 40mph winds that were moving my car independently of what I was doing. The second is also something that happens at highway speeds, my driver side mirror shakes and vibr…

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00
Unknown Or Other
15
ODI 11271679 · 20,000 mi

THE WINDSHIELD ON MY 2017 CROSSTREK CHIPS TOO EASY. I HAVE NEVER HAD CHIPS ON ANY OTHER VEHICLES WINDSHIELD. THE GLASS MUST BE TOO SOFT. THIS HAS HAPPENED TO MY CROSSTREK A FEW TIMES WHILE IN MOTION. MY TRANSMISSION FEELS LIKE IT SOMETIMES SLIPS, AND SHUDDERS WHILE THE VEHICLE IS IN MOTION.

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ODI 11376667 · 20,000 mi

WINDSHIELD IS CRACKING FOR NO CERTAIN REASON.

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ODI 11376640 · 60,000 mi

WITH THE CRACK COVERING THE EYESIGHT SYSTEM, THE WARNING SIGNAL WAS ALWAYS FLASHING AND CAUSING MY STEERING TO PULL TO ONE SIDE. SINCE IT WAS DOING THIS IT WAS CAUSING THE CAR TO PULL TO ONE SIDE OR BRING MY TIRES COSTING ME AN ADDITIONAL $800 TO REPLACE THE TIRES BALANCE AND ALIGNMENT FOR MY CROSSTREK, PLUS THE DOWNTIME THAT I HAD TO TAKEOFF FROM WORK TO GET MY CAR WORKED ON AT THE SUBARU DEALERSHIP.

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29
ODI 11242452 · 41,000 mi

MY KEY GETS STUCK IN THE IGNITION ON THE ACC POSITION, SO I CAN NOT LEAVE MY CAR WITH THE KEY IN IT BECAUSE THE BATTERY IS STILL ON. THE VEHICLE IS STATIONARY AND IN PARK. I TURN THE KEY COUNTER CLOCKWISE TO TURN THE CAR OFF AND REMOVE THE KEY, THE KEY WILL NOT GO FURTHER THAN THE ACC POSITION, AND NO, IT IS NOT THAT I'M NOT PUSHING IT IN ENOUGH OR THE STEERING WHEEL LOCK. I AM ESSENTIALLY STUCK IN MY CAR OR AT RISK OF IT BEING STOLEN. IT HAPPENS FREQUENTLY (AT LEAST ONCE A DAY) BUT NOT EVERY SINGLE TIME I DRIVE THE CAR. IT HAS MADE IT IMPO…

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ODI 11325372 · 40,000 mi

WHILE PUTTING MY VEHICLE IN PARK THE KEY WILL NOT RELEASE FROM THE IGNITION. IT TAKES MULTIPLE ATTEMPTS OF GOING BACK AND FORTH TO GET THE KEY TO RELEASE FROM THE IGNITION. TOOK IT TO THE DEALERSHIP AND IT WAS DIAGNOSED WITH "FAILURE TO PARK POSITION, AND NEEDED TO REPLACE THE MICRO SWITCH PLATE" WITH A COST OF APPROXIMATELY $800.00 DOLLARS. *TR

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ODI 11204826 · 18,000 mi

MY KEY STARTED TO GET STUCK ABOUT A MONTH AGO, I NEED TO START MY CAR, PUT IT IN DRIVE BACK IN PARK REPEATEDLY UNTIL IT COMES OUT. I HAVE TAKEN IT TO THE DEALER AND THEY SAY THEY NEED TO REPLICATE THE SITUATION. 18000 MILES ON A CAR AND I CAN'T JUST HAVE IT FIXED WHEN THERE IS A TSB ON A KNOW ISSUE. I DO T HAVE TIME WHEN GOING TO WORK TO DO THIS CYCLE OF ON AND OFF 1-9 TIMES ON A 2 YR OLD VEHICLE, PLEASE DO A RECALL.

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15
ODI 11119786 · 62,000 mi

CAR STALLED AND DIED WHILE DRIVING ON FREEWAY TRAVELING 75MPH. FELT LIKE THE TRANSMISSION SHIFTED INTO A LOW GEAR AND THE RPM'S REVVED. CAR IMMEDIATELY LOST POWER AND FORTUNATELY I WAS ABLE TO SAFELY MOVE TO FREEWAY SHOULDER. CAR WOULD NOT START AND HAD TO BE TOWED BUT ALL ELECTRICAL STILL FUNCTIONED. I WAS LOW ON GAS BUT NOT OUT. I WAS ON FREEWAY AT 11:30PM JUST OUTSIDE DETROIT WHEN THIS OCCURRED. RIDICULOUSLY UNSAFE. VEHICLE IS CURRENTLY AT DEALER AND WILL BE LOOKED AT 8/14/2018. INCIDENT 8/9/2018. EXACT SAME SYMPTOMS HAPPENED TO THE SAME …

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ODI 11121955 · 20,000 mi

MY 13 MONTH OLD CAR CAUGHT ON FIRE FOR "NO APPARENT REASON".

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ODI 11279186 · 7,591 mi

CAR STALLS RANDOMLY UPON ACCELERATION FROM A STOPLIGHT OR STOP SIGN. TAKES 3 TO 4 SECONDS TIL THE CAR ACCELERATES. DURING ALL THIS TIME THE ENGINE IS STILL RUNNING. HAS HAPPENED 4 TIMES WITHIN THE PAST YEAR. AFRAID THIS MAY CAUSE AN ACCIDENT, AS YESTERDAY I THOUGHT I WAS GOING TO GET T-BONED. WILL NOT DRIVE MY GRANDSONS IN THIS CAR.

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9
ODI 11041020 · 9 mi

NORMAL ACCELERRATION VEHICLE MAKES WINDING NOISE. DOES NOT ACCELERATE, ENGINE RPM INCREASES. PROLONG TIME TO ACCELERATE TO NORMAL SPEED AT THE TIME.(I.E. 50MPH).

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ODI 11119786 · 62,000 mi

CAR STALLED AND DIED WHILE DRIVING ON FREEWAY TRAVELING 75MPH. FELT LIKE THE TRANSMISSION SHIFTED INTO A LOW GEAR AND THE RPM'S REVVED. CAR IMMEDIATELY LOST POWER AND FORTUNATELY I WAS ABLE TO SAFELY MOVE TO FREEWAY SHOULDER. CAR WOULD NOT START AND HAD TO BE TOWED BUT ALL ELECTRICAL STILL FUNCTIONED. I WAS LOW ON GAS BUT NOT OUT. I WAS ON FREEWAY AT 11:30PM JUST OUTSIDE DETROIT WHEN THIS OCCURRED. RIDICULOUSLY UNSAFE. VEHICLE IS CURRENTLY AT DEALER AND WILL BE LOOKED AT 8/14/2018. INCIDENT 8/9/2018. EXACT SAME SYMPTOMS HAPPENED TO THE SAME …

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ODI 10864730

THE DURATION OF TIME THAT IT TAKES TO GO FROM REVERSE TO DRIVE IS UNACCEPTABLE AND DANGEROUS. EVERY MORNING I DRIVE MY CHILD TO DAYCARE AND THERE HAVE BEEN NUMEROUS OCCASIONS WHERE I FEARED THAT WE WOULD GET REAR-ENDED (WHICH WOULD INJURE MY CHILD) DUE TO THE SLOW RESPONSE TIME GOING FROM REVERSE TO DRIVE. EVERY MORNING I HAVE TO BE 100% SURE TO TIME MY REVERSAL WHEN BACKING OUT AND MAKE SURE THERE ARE NO CARS ANYWHERE NEAR ME SO I DON'T GET CRASHED INTO. THIS IS DANGEROUS AND NEEDS TO BE FIXED BEFORE THERE ARE ANY DEATHS OR INJURIES FROM THIS…

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6
ODI 11375714 · 38,000 mi

THERE IS A GRINDING NOISE COMING FROM ONE OF MY WHEELS . I'M PRETTY SURE IT'S A BAD WHEEL BEARING . NOTICED THE NOISE AFTER BRAKING VERY HARD TO AVOID A COLLISION .HAVE HAD THE SUV LOOKED AT TEST DRIVEN BY AN INDEPENDENT MECHANIC . HE BELIEVES IT IS THE WHEEL BEARING

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ODI 11657595

The CVT valve body was diagnosed as defective by the Subaru Dealership service department. The car was taken to the dcealership when the A/T OIL EMP, HILL ASSIST, ABS and TRACTION CONTROL, STABILITY CONTROL lights came up. The valve body is still available for inspection. The car was taken to the dealership for a Brake Light Switch recall that has the same simptoms.

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ODI 11287251 · 20,000 mi

KEY GETS STUCK IN IGNITION AND THE CAR NEEDS TO BE RESTARTED, PUT IN REVERSE/DRIVE, AND THEN EITHER MOVED OR STEP FIRMLY ON THE BREAK AND BACK IN PARK. SOMETIMES IT TAKES MULTIPLE ATTEMPTS. HAVING THIS ISSUE FOR A COUPLE MONTHS. IT DOESN'T HAPPEN EVERY TIME, BUT OFTEN.

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6
ODI 11431464

The vehicle of concern is a 2019 Subaru Crosstrek Plug-in Hybrid (PHEV). In the past 2 to 3 months, we have had multiple warning lights come on when the vehicle is started. In some cases, we were able to clear the warning lights by turning the vehicle off and back on several times over the course of 30-40 minutes. The two most recent occurrences involved the vehicle having to be towed to the dealership as either the car would not shift out of Park or upon shifting out of Park, the parking brake would not release. The car was driven to the Burli…

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ODI 11559357

Car was thought to be placed in park, key was easily removed, and then the car became mobile and rolled downhill and could not be shifted back into park.

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ODI 11659413

1. Subaru 2022 Crosstrek accelerated on its own when foot is on the brake and trying to move the shifter knob to park, instead the car thursted into the parked car in front with such force that ran into the garage. 2. Towed car to Subaru dealer informed to escalate to Subaru of America, opened a case #250402-1600810, please see attached email communication. 3. Subaru will not respond unless I signed a consent to extract EDR (event data recorders) for inspection but denied me to be onsite or a copy of the files, The data retained from EDR i…

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7
ODI 11074526 · 42,000 mi

PULLING INTO PARKING SPACE AT WORK, GOING NO MORE THAN 5 MPH. VEHICLES LUNGED FORWARD AND HIT TREE. THE ENGINE SEEMED TO SLOW DOWN AND THEN REVVED SUDDENLY. ALTHOUGH I HIT THE BRAKES, VEHICLE DID NOT STOP.

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ODI 10864730

THE DURATION OF TIME THAT IT TAKES TO GO FROM REVERSE TO DRIVE IS UNACCEPTABLE AND DANGEROUS. EVERY MORNING I DRIVE MY CHILD TO DAYCARE AND THERE HAVE BEEN NUMEROUS OCCASIONS WHERE I FEARED THAT WE WOULD GET REAR-ENDED (WHICH WOULD INJURE MY CHILD) DUE TO THE SLOW RESPONSE TIME GOING FROM REVERSE TO DRIVE. EVERY MORNING I HAVE TO BE 100% SURE TO TIME MY REVERSAL WHEN BACKING OUT AND MAKE SURE THERE ARE NO CARS ANYWHERE NEAR ME SO I DON'T GET CRASHED INTO. THIS IS DANGEROUS AND NEEDS TO BE FIXED BEFORE THERE ARE ANY DEATHS OR INJURIES FROM THIS…

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ODI 11282339 · 97,000 mi

CHECK ENGINE LIGHT IS ON AND CRUISE CONTROL LIGHT BLINKS. CANNOT USE CRUISE CONTROL. ITS A 2017 CROSSTREK. TOOK IT TO DEALER TWICE. THEY THOUGHT IT WAS CATALYTIC CONVERTOR OR O2 SENSORS WHICH WERE FIXED BUT LIGHTS REMAIN ON

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Electrical System
3
ODI 11241027 · 15,000 mi

1) VEHICLE WAS DELIVERED NEW WITH REAR POWER WINDOWS NOT WORKING. 2) LED BRAKE LIGHT STOPPED WORKING AT 15000 MILES , NOTICED WHEN I WAS BACKING UP IN FRONT OF GLASS DOORS. I WAS TOLD BY DEALER WIRE WAS SHORTING OUT AND ENTIRE LIGHT ASSEMBLY NEEDED TO BE REPLACED. DEALER DID NOT STOCK PART SO I WAS SENT OFF WITH NON WORKING BRAKE LIGHT UNDER WARRANTY UNTIL THEY COULD GET PART.

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ODI 11375662 · 1,000 mi

AFTER STARTING THE CAR AND BEGINNING TO REVERSE AWAY FROM MY HOME, THE REAR VIEW CAMERA FROZE FOR 10 SECONDS, NOT SHOWING ANY CHANGE IN MOVING OR STATIONARY OBJECTS. THIS HAPPENED DUE TO THE DRIVER SCREEN INTERFACE/ENTERTAINMENT SYSTEM CRASHING AND REBOOTING. THE CRASH/REBOOT USUALLY HAPPENS IF THE CAR PAIRS BY BLUETOOTH WITH A PHONE THAT IS IN THE HOUSE, AND THEN GETS OUT OF RANGE WHEN THE CAR BACKS AWAY OR DRIVES AWAY FROM THE HOUSE. IF IT CRASHES WHILE REVERSING, THE SCREEN EITHER GOES BLANK OR FREEZES THE REAR VIEW IMAGE IN PLACE. IF THE SY…

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ODI 11683414

Since purchasing the vehicle, I have had numerous problems with the lane departure warning. It is inconsistent on a daily basis. The only time it responds the way it is supposed to, is if there is average light and very vivid road/lane markings. It sometimes does not respond to yellow lines in the road unless they are very vivid. It often misses white lines unless there is a strong contrast to the road. When it rains, all systems on my dashboard show that they are off and the word "EYESIGHT" has a slash through it. There have been some instan…

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29
ODI 11242452 · 41,000 mi

MY KEY GETS STUCK IN THE IGNITION ON THE ACC POSITION, SO I CAN NOT LEAVE MY CAR WITH THE KEY IN IT BECAUSE THE BATTERY IS STILL ON. THE VEHICLE IS STATIONARY AND IN PARK. I TURN THE KEY COUNTER CLOCKWISE TO TURN THE CAR OFF AND REMOVE THE KEY, THE KEY WILL NOT GO FURTHER THAN THE ACC POSITION, AND NO, IT IS NOT THAT I'M NOT PUSHING IT IN ENOUGH OR THE STEERING WHEEL LOCK. I AM ESSENTIALLY STUCK IN MY CAR OR AT RISK OF IT BEING STOLEN. IT HAPPENS FREQUENTLY (AT LEAST ONCE A DAY) BUT NOT EVERY SINGLE TIME I DRIVE THE CAR. IT HAS MADE IT IMPO…

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ODI 11325372 · 40,000 mi

WHILE PUTTING MY VEHICLE IN PARK THE KEY WILL NOT RELEASE FROM THE IGNITION. IT TAKES MULTIPLE ATTEMPTS OF GOING BACK AND FORTH TO GET THE KEY TO RELEASE FROM THE IGNITION. TOOK IT TO THE DEALERSHIP AND IT WAS DIAGNOSED WITH "FAILURE TO PARK POSITION, AND NEEDED TO REPLACE THE MICRO SWITCH PLATE" WITH A COST OF APPROXIMATELY $800.00 DOLLARS. *TR

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ODI 11204826 · 18,000 mi

MY KEY STARTED TO GET STUCK ABOUT A MONTH AGO, I NEED TO START MY CAR, PUT IT IN DRIVE BACK IN PARK REPEATEDLY UNTIL IT COMES OUT. I HAVE TAKEN IT TO THE DEALER AND THEY SAY THEY NEED TO REPLICATE THE SITUATION. 18000 MILES ON A CAR AND I CAN'T JUST HAVE IT FIXED WHEN THERE IS A TSB ON A KNOW ISSUE. I DO T HAVE TIME WHEN GOING TO WORK TO DO THIS CYCLE OF ON AND OFF 1-9 TIMES ON A 2 YR OLD VEHICLE, PLEASE DO A RECALL.

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—
32
ODI 11232902 · 10 mi

TL* THE CONTACT OWNS A 2013 SUBARU CROSSTREK. WHILE DRIVING 20 MPH, THE CONTACT PUMPED THE BRAKE PEDAL SEVERAL TIMES, BUT THE VEHICLE WOULD NOT BRAKE OR STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE EVENTUALLY CAME TO A COMPLETE STOP AFTER MULTIPLE ATTEMPTS. THE CONTACT TOOK THE VEHICLE TO AN UNKNOWN DEALER TO BE DIAGNOSED AND REPAIRED, BUT THE FAILURE CONTINUED. THE UNKNOWN DEALER IS NO LONGER IN BUSINESS AND THE REPAIR SPECIFICS WERE NOT DISCLOSED. THE VEHICLE WAS THEN TAKEN TO STAR SUBARU (206-26 NORTHERN BLVD, BAYSIDE, NY …

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ODI 11045364 · 53,000 mi

ON NOVEMBER 11TH, 2017 AT 12:30AM A POLICE OFFICER WOKE US UP TO INFORM US THAT OUR HAD SPONTANEOUSLY CAUGHT ON FIRE. THE VEHICLE WAS PARKED ON A CITY STREET, TURNED OFF, AND NOT MOVING. THE CAR HAD BEEN PARKED AND TURNED OFF FOR FOR APPROXIMATELY 5 HOURS BEFORE IT CAUGHT FIRE. THE FIRE DEPARTMENT RULED THAT IT WAS A MECHANICAL FAILURE AND NOT ARSON. THE FIRE ALSO TOTALED THE CAR THAT WAS PARKED IN FRONT OF IT. THE REASON FOR THE FIRE IS CURRENTLY UNKNOWN ALTHOUGH THE INSURANCE COMPANY IS ASSIGNING AN INVESTIGATOR TO FOLLOW UP ON THE FIRE DEPAR…

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ODI 11288735 · 65,000 mi

THE VEHICLE WAS LOSING POWER AND GETTING CLOSE TO THE POINT OF STALLING BUT NEVER STALLED. IT WOULD PERIODICALLY NOT SWITCH GEARS AS WELL. SEEMS LIKE IT COULD HAVE BEEN A FAULTY BRAKE LIGHT SWITCH. APPARENTLY I WAS TOLD THAT MY VEHICLE WAS NOT COVERED UNDER THE RECALL PUT OUT EARLIER FOR THIS ISSUE. SO I HAD TO PAY OUT OF POCKET.

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14
ODI 11242918 · 40,000 mi

NOT ABLE TO REMOVE KEY FROM IGNITION HAVE TO TAKE THE VEHICLE OUT OF PARK PUT IT BACK IN PARK IN PARK AND SOMETIMES REPEAT THEN ABLE TO REMOVE KEY FROM IGNITION. DEALERSHIP SAYS IT'S NOT COVERED UNDER THE MANUFACTURER'S WARRANTY THE SERVICE ADVISOR NEE EXACTLY WHAT THE ISSUE WAS AS THEY JUST DID THE REPAIRS TO ANOTHER VEHICLE THE PART IS TRANSMISSION PLATE GUIDE ASSEMBLY LOCATED IN THE SHIFT CONSOLE THAT COST $50 AND $350 FOR LABOR WITH A TOTAL OF $400. MY VEHICLE IS NOW AT 40,000 MILES.

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ODI 11279518 · 4 mi

WHILE DRIVING AT NIGHT AROUND CURVES AT ABOUT 15-20 MPH THE STEERING WHEEL KIND OF LOCKED, AND COULD NOT GO BACK STRAIGHT. HAD TO STOP, TURN THE CAR OFF IN ORDER TO THE STEERING WHEEL FEEL NORMAL. IT DID IT A COUPLE OF TIMES, ALSO WHILE PARKING IT MADE LIKE A CLICKING NOISE BY THE FRONT PASSENGER WHEEL. HAD IT FIX, SUBARU REPLACE RELIEF VALVE, ELECTRIC OIL PUMP. EVEN THOUGH SUBARU IS AT FAULT, I HAD TO PAY ALMOST $600 TO HAVE THIS FIX BECAUSE MY CAR HAD A CONDITION THAT WAS NOT COVERED BY THEIR WARRANTY. IT ISN'T FAIR. I BOUGHT THIS SUBARU…

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ODI 11440054

Ignition Key stuck in the ignition cannot be removed from ignition after parking. This problem never occurred in previous 5 years of ownership. It happens nearly every time the car is driven, and has been reported widely on the internet by Subaru owners. In many cases, owners have not been able to remove the keys at all, and have had to call for assistance. On the advice of a repair tech, we replaced our battery, which, at 5 years old, was probably due to be replaced. This has not solved the problem.

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12
ODI 11161464 · 45,000 mi

I WAS DRIVING ON A 2 LANE HIGHWAY GOING 55MPH. MY KNEE BUMPED THE STEERING COLUMN AND AT THAT MOMENT THE DASH WENT BLANK, I LOST POWER STEERING AND BRAKES. I WAS ABLE TO PULL OVER ONTO THE SHOULDER BEFORE THE STEERING LOCKED UP. I HAD NO IDEA WHAT HAD JUST HAPPENED. AFTER AWHILE I DISCOVERED THE CAR WOULD RESTART AND DROVE THE REMAINING 20 MILES HOME WITH NO PROBLEM. IT WASN'T UNTIL I CALLED THE DEALER THE NEXT DAY AND LOOKED ONLINE THAT I REALIZED WHAT HAD HAPPENED. I'M SHORT , 5'1' AND HAD THE STEERING COLUMN AT THE LOWEST POSITION AND T…

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ODI 11257462

EXPERIENCING SAME ISSUES AS MANY OTHERS. KEY WILL NOT PULL OUT UNLESS TURNED BACK ON AND CHANGE GEARS; THEN WHEN TURNED BACK OFF KEY WILL PULL OUT. STARTED HAPPENING IN 2019. AGAIN, SAME AS OTHER PEOPLE, HEAR CLICKING WHEN TURNING LEFT. TAKING TO DEALERSHIP TOMORROW BUT SEEMS LIKE IT WILL BE THE AXLE FROM WHAT OTHERS ARE EXPERIENCING.

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ODI 11279518 · 4 mi

WHILE DRIVING AT NIGHT AROUND CURVES AT ABOUT 15-20 MPH THE STEERING WHEEL KIND OF LOCKED, AND COULD NOT GO BACK STRAIGHT. HAD TO STOP, TURN THE CAR OFF IN ORDER TO THE STEERING WHEEL FEEL NORMAL. IT DID IT A COUPLE OF TIMES, ALSO WHILE PARKING IT MADE LIKE A CLICKING NOISE BY THE FRONT PASSENGER WHEEL. HAD IT FIX, SUBARU REPLACE RELIEF VALVE, ELECTRIC OIL PUMP. EVEN THOUGH SUBARU IS AT FAULT, I HAD TO PAY ALMOST $600 TO HAVE THIS FIX BECAUSE MY CAR HAD A CONDITION THAT WAS NOT COVERED BY THEIR WARRANTY. IT ISN'T FAIR. I BOUGHT THIS SUBARU…

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12
ODI 11232902 · 10 mi

TL* THE CONTACT OWNS A 2013 SUBARU CROSSTREK. WHILE DRIVING 20 MPH, THE CONTACT PUMPED THE BRAKE PEDAL SEVERAL TIMES, BUT THE VEHICLE WOULD NOT BRAKE OR STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE EVENTUALLY CAME TO A COMPLETE STOP AFTER MULTIPLE ATTEMPTS. THE CONTACT TOOK THE VEHICLE TO AN UNKNOWN DEALER TO BE DIAGNOSED AND REPAIRED, BUT THE FAILURE CONTINUED. THE UNKNOWN DEALER IS NO LONGER IN BUSINESS AND THE REPAIR SPECIFICS WERE NOT DISCLOSED. THE VEHICLE WAS THEN TAKEN TO STAR SUBARU (206-26 NORTHERN BLVD, BAYSIDE, NY …

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ODI 11161464 · 45,000 mi

I WAS DRIVING ON A 2 LANE HIGHWAY GOING 55MPH. MY KNEE BUMPED THE STEERING COLUMN AND AT THAT MOMENT THE DASH WENT BLANK, I LOST POWER STEERING AND BRAKES. I WAS ABLE TO PULL OVER ONTO THE SHOULDER BEFORE THE STEERING LOCKED UP. I HAD NO IDEA WHAT HAD JUST HAPPENED. AFTER AWHILE I DISCOVERED THE CAR WOULD RESTART AND DROVE THE REMAINING 20 MILES HOME WITH NO PROBLEM. IT WASN'T UNTIL I CALLED THE DEALER THE NEXT DAY AND LOOKED ONLINE THAT I REALIZED WHAT HAD HAPPENED. I'M SHORT , 5'1' AND HAD THE STEERING COLUMN AT THE LOWEST POSITION AND T…

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ODI 11288735 · 65,000 mi

THE VEHICLE WAS LOSING POWER AND GETTING CLOSE TO THE POINT OF STALLING BUT NEVER STALLED. IT WOULD PERIODICALLY NOT SWITCH GEARS AS WELL. SEEMS LIKE IT COULD HAVE BEEN A FAULTY BRAKE LIGHT SWITCH. APPARENTLY I WAS TOLD THAT MY VEHICLE WAS NOT COVERED UNDER THE RECALL PUT OUT EARLIER FOR THIS ISSUE. SO I HAD TO PAY OUT OF POCKET.

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5
ODI 11282339 · 97,000 mi

CHECK ENGINE LIGHT IS ON AND CRUISE CONTROL LIGHT BLINKS. CANNOT USE CRUISE CONTROL. ITS A 2017 CROSSTREK. TOOK IT TO DEALER TWICE. THEY THOUGHT IT WAS CATALYTIC CONVERTOR OR O2 SENSORS WHICH WERE FIXED BUT LIGHTS REMAIN ON

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ODI 11343416 · 22,000 mi

SOME TIME THIS CAR ACELERACIN MORE LIKE PUT MORE FULL, I START TO NOTICE WHEN I WAS DRIVEN IN THE SPECIFIC SPEED AND THE CAR START TO PUT MORE FULL AND SPEED MORE THAN I WAS

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ODI 11500856

The screen display with the oil temp gauge and water temp gauge will randomly turn off while driving as well as sometimes it will not turn on immediately when the car turns on. I have brought this to the dealers attention and nothing has been done, there has been no warning lights on the dash illuminated. This has been going on randomly for the last 6 months. Another issue is that when the bluetooth or carplay is inuse and there is a call in progress the digital speed display is blocked by a screen that says call in progress. This is very dang…

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Engine0
15
ODI 11119786 · 62,000 mi

CAR STALLED AND DIED WHILE DRIVING ON FREEWAY TRAVELING 75MPH. FELT LIKE THE TRANSMISSION SHIFTED INTO A LOW GEAR AND THE RPM'S REVVED. CAR IMMEDIATELY LOST POWER AND FORTUNATELY I WAS ABLE TO SAFELY MOVE TO FREEWAY SHOULDER. CAR WOULD NOT START AND HAD TO BE TOWED BUT ALL ELECTRICAL STILL FUNCTIONED. I WAS LOW ON GAS BUT NOT OUT. I WAS ON FREEWAY AT 11:30PM JUST OUTSIDE DETROIT WHEN THIS OCCURRED. RIDICULOUSLY UNSAFE. VEHICLE IS CURRENTLY AT DEALER AND WILL BE LOOKED AT 8/14/2018. INCIDENT 8/9/2018. EXACT SAME SYMPTOMS HAPPENED TO THE SAME …

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ODI 11121955 · 20,000 mi

MY 13 MONTH OLD CAR CAUGHT ON FIRE FOR "NO APPARENT REASON".

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ODI 11279186 · 7,591 mi

CAR STALLS RANDOMLY UPON ACCELERATION FROM A STOPLIGHT OR STOP SIGN. TAKES 3 TO 4 SECONDS TIL THE CAR ACCELERATES. DURING ALL THIS TIME THE ENGINE IS STILL RUNNING. HAS HAPPENED 4 TIMES WITHIN THE PAST YEAR. AFRAID THIS MAY CAUSE AN ACCIDENT, AS YESTERDAY I THOUGHT I WAS GOING TO GET T-BONED. WILL NOT DRIVE MY GRANDSONS IN THIS CAR.

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32
ODI 11232902 · 10 mi

TL* THE CONTACT OWNS A 2013 SUBARU CROSSTREK. WHILE DRIVING 20 MPH, THE CONTACT PUMPED THE BRAKE PEDAL SEVERAL TIMES, BUT THE VEHICLE WOULD NOT BRAKE OR STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE EVENTUALLY CAME TO A COMPLETE STOP AFTER MULTIPLE ATTEMPTS. THE CONTACT TOOK THE VEHICLE TO AN UNKNOWN DEALER TO BE DIAGNOSED AND REPAIRED, BUT THE FAILURE CONTINUED. THE UNKNOWN DEALER IS NO LONGER IN BUSINESS AND THE REPAIR SPECIFICS WERE NOT DISCLOSED. THE VEHICLE WAS THEN TAKEN TO STAR SUBARU (206-26 NORTHERN BLVD, BAYSIDE, NY …

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ODI 11045364 · 53,000 mi

ON NOVEMBER 11TH, 2017 AT 12:30AM A POLICE OFFICER WOKE US UP TO INFORM US THAT OUR HAD SPONTANEOUSLY CAUGHT ON FIRE. THE VEHICLE WAS PARKED ON A CITY STREET, TURNED OFF, AND NOT MOVING. THE CAR HAD BEEN PARKED AND TURNED OFF FOR FOR APPROXIMATELY 5 HOURS BEFORE IT CAUGHT FIRE. THE FIRE DEPARTMENT RULED THAT IT WAS A MECHANICAL FAILURE AND NOT ARSON. THE FIRE ALSO TOTALED THE CAR THAT WAS PARKED IN FRONT OF IT. THE REASON FOR THE FIRE IS CURRENTLY UNKNOWN ALTHOUGH THE INSURANCE COMPANY IS ASSIGNING AN INVESTIGATOR TO FOLLOW UP ON THE FIRE DEPAR…

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ODI 11288735 · 65,000 mi

THE VEHICLE WAS LOSING POWER AND GETTING CLOSE TO THE POINT OF STALLING BUT NEVER STALLED. IT WOULD PERIODICALLY NOT SWITCH GEARS AS WELL. SEEMS LIKE IT COULD HAVE BEEN A FAULTY BRAKE LIGHT SWITCH. APPARENTLY I WAS TOLD THAT MY VEHICLE WAS NOT COVERED UNDER THE RECALL PUT OUT EARLIER FOR THIS ISSUE. SO I HAD TO PAY OUT OF POCKET.

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30
ODI 11119786 · 62,000 mi

CAR STALLED AND DIED WHILE DRIVING ON FREEWAY TRAVELING 75MPH. FELT LIKE THE TRANSMISSION SHIFTED INTO A LOW GEAR AND THE RPM'S REVVED. CAR IMMEDIATELY LOST POWER AND FORTUNATELY I WAS ABLE TO SAFELY MOVE TO FREEWAY SHOULDER. CAR WOULD NOT START AND HAD TO BE TOWED BUT ALL ELECTRICAL STILL FUNCTIONED. I WAS LOW ON GAS BUT NOT OUT. I WAS ON FREEWAY AT 11:30PM JUST OUTSIDE DETROIT WHEN THIS OCCURRED. RIDICULOUSLY UNSAFE. VEHICLE IS CURRENTLY AT DEALER AND WILL BE LOOKED AT 8/14/2018. INCIDENT 8/9/2018. EXACT SAME SYMPTOMS HAPPENED TO THE SAME …

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ODI 11175083

MY CAR HAS BEEN LEAKING FOR A LONG WHILE NOW. I DIDN'T EXPECT IT TO HAPPEN BUT WHEN RECENTLY I SAW SMALL DROPS OF OIL, I TOOK IT TO MY LOCAL DEALERSHIP. THEY SAID MY CAM BOX SEAL WAS LEAKING AND THEN I WENT INTO MORE RESEARCH. I FOUND OUT THAT THIS IS ACTUALLY A COMMON ISSUE FROM MY FELLOW CROSSTREK OWNERS. THIS ISNT ACCEPTABLE AT ALL BECAUSE THIS DOESNT MAKE THESE RELIABLE ANYMORE. IT'S NOW A HEADACHE AND TROUBLE ON THE ROAD. THIS ISSUE SHOULD BE THOUGHT OVER IN RESPECT TO US THE CONSUMERS. THE CROSSTREK ARE A VERY POPULAR CAR THAT PEOPLE LOVE…

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ODI 11235318 · 52,000 mi

I WAS DRIVING ON THE INTERSTATE GOING 75 MPH, PASSING ANOTHER VEHICLE, WHEN THE CAR RAPIDLY LOST SPEED AND REVVED TO 5500 RPM. THE VEHICLE CONTINUED TO LOSE SPEED AND WOULD NOT RESPOND WHEN I PRESSED DOWN ON THE ACCELERATOR. I HAD TO QUICKLY PULL TO THE LEFT SHOULDER. LUCKILY, THE CAR BEHIND ME WAS PAYING ATTENTION AND WAS ABLE TO SLOW DOWN AND NOT HIT US. I TURNED THE CAR OFF AND LUCKILY THE VEHICLE DID RESTART. MY FUEL LIGHT HAD JUST TURNED ON MINUTES BEFORE THIS BUT I STILL HAD 60 MILES TO GO BEFORE EMPTY. I WAS PLANNING ON EXITING TO REFUEL…

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3
ODI 11102770 · 1,200 mi

VEHICLE TURNED OFF WHILE DRIVING TWO TIMES IN TRAFFIC CAUSING NEAR COLLISIONS. ITS BEEN AT DEALER FOR MORE THAN A WEEK. THE DEALER SAYS THEY COULDN'T REPAIR IT SO SUBARU SENT OUT ENGINEERS AND DETERMINED THEIR WAS A FAULT WITH NO REPAIR PROTOCOL AVAILABLE. THEY SAY THEY WILL HAVE TO KEEP MY CAR UNTIL THEY CAN REPAIR IT. THEY MENTIONED ANOTHER CAR IN THE PHOENIX AREA HAVING THE SAME PROBLEM. THEY STATED THAT THEY MIGHT HAVE TO DEVELOP NEW SOFTWARE TO FIX THE PROBLEM. I FILED A COMPLAINT WITH SUBARU OF AMERICA CASE #[XXX] ON JUNE 18, 2018. I ASK …

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ODI 11501620

-driving at moderate pace between 30 and 40 mph when vehicle engine shut off without warning. loss of power, no steering and all warning lights illuminated. difficulty getting vehicle over to side of road so not in way of traffic. braking was difficult once on side of road.

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ODI 11406867 · 28,000 mi

MY SUBARU CROSSTREK IS A 2019 - LESS THAN 2 YEARS OLD AND STILL COVERED BY WARRANTY. IT HAS BEEN METICULOUSLY CARED FOR AND ONLY DEALER SERVICED. 3 DAYS AGO THE CAR'S ENGINE SHUT OFF WHILE WE WERE DRIVING IT. THERE WAS A COMPLETE LOSS OF POWER TO THE BRAKES AND STEERING. WE COULD HAVE BEEN KILLED. I BROUGHT THE CAR IN IMMEDIATELY TO THE DEALER SERVICE I HAVE ALWAYS BEEN GOING TO, AND THEY CANNOT FIND ANYTHING WRONG WITH THE CAR. IN HIS OWN WORDS, THE SERVICE MANAGER SAID "I WOULD NOT FEEL COMFORTABLE LETTING MY FAMILY OR LOVED ONES USING YOUR C…

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9
ODI 11232902 · 10 mi

TL* THE CONTACT OWNS A 2013 SUBARU CROSSTREK. WHILE DRIVING 20 MPH, THE CONTACT PUMPED THE BRAKE PEDAL SEVERAL TIMES, BUT THE VEHICLE WOULD NOT BRAKE OR STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE EVENTUALLY CAME TO A COMPLETE STOP AFTER MULTIPLE ATTEMPTS. THE CONTACT TOOK THE VEHICLE TO AN UNKNOWN DEALER TO BE DIAGNOSED AND REPAIRED, BUT THE FAILURE CONTINUED. THE UNKNOWN DEALER IS NO LONGER IN BUSINESS AND THE REPAIR SPECIFICS WERE NOT DISCLOSED. THE VEHICLE WAS THEN TAKEN TO STAR SUBARU (206-26 NORTHERN BLVD, BAYSIDE, NY …

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ODI 11288735 · 65,000 mi

THE VEHICLE WAS LOSING POWER AND GETTING CLOSE TO THE POINT OF STALLING BUT NEVER STALLED. IT WOULD PERIODICALLY NOT SWITCH GEARS AS WELL. SEEMS LIKE IT COULD HAVE BEEN A FAULTY BRAKE LIGHT SWITCH. APPARENTLY I WAS TOLD THAT MY VEHICLE WAS NOT COVERED UNDER THE RECALL PUT OUT EARLIER FOR THIS ISSUE. SO I HAD TO PAY OUT OF POCKET.

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ODI 11197294 · 800 mi

I AM APPEALING TO YOU FOR HELP WITH A DANGEROUS PROBLEM. THE ENGINE OF MY NEW 2019 SUBARU CROSSTREK STALLS WHEN I JAM ON THE BREAK. THIS HAS HAPPENED TWICE ON THE ROAD. BOTH TIMES I WAS ABLE TO AVERT A FATAL ACCIDENT. 1.) THE FIRST TIME THE ENGINE SHUT DOWN FROM A HARD STOP OCCURRED THE NIGHT OF DECEMBER 26TH. THE DRIVER WAS ON THE HIGHWAY, WHEN HE MADE A SHARP BREAK REALIZING HE'D GONE IN THE WRONG DIRECTION. THE CAR'S ENGINE SHUT DOWN ON THE HIGHWAY. LUCKILY IT WAS NIGHT AND FEW CARS WERE ON THE ROAD 2.) ON SUNDAY, APRIL 7TH, I WAS DR…

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7
ODI 11161315 · 90,000 mi

TL* THE CONTACT OWNS A 2014 SUBARU CROSSTREK. WHILE THE CONTACT WAS ATTEMPTING TO PARK THE VEHICLE, THE ENGINE SUDDENLY REVVED AND THE VEHICLE ACCELERATED AND CRASHED INTO A CONCRETE BARRIER. THE DEALER (DELLA SUBARU, 5105 U.S. AVE, PLATTSBURGH, NY 12901, [phone removed]) DENIED ANY KNOWLEDGE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 90,000. THE VIN WAS UNKNOWN.

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ODI 11254361 · 2,500 mi

WHILE DRIVING ON THE HIGHWAY, THE ENGINE JUST STOPPED AND THE ENTIRE VEHICLE TURNED OFF (COMPUTERS AND ALL). THE CRUISE CONTROL WAS BEING TURNED OFF (FROM GOING ABOUT 75) BECAUSE I WAS APPROACHING TRAFFIC AND IT JUST TURNED OFF. BRAKES STILL WORKED AND I GOT ON THE SHOULDER. THEN WHEN TRYING TO TURN IT BACK ON, IT WOULD HAVE VERY STRANGE NOISE LIKE AN OLD FAN OR CLUNKING. I WOULD PRESS MY ACCELERATOR ALL THE WAY DOWN AND IT WOULD ONLY GO 5 MILES AN HOUR. FINALLY AFTER TURNING THE CAR OFF AN RESTARTING ENOUGH TIMES IT RAN NORMALLY. BUT THEN THE …

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ODI 11399166 · 56,000 mi

WHEN CROSSING ACROSS TRAFFIC TO GET IN THE LANE FROM RIGHT OR LEFT TURNS. THERE IS SLOW AND SLUGGISH AS IT WANTS TO STALL OR STAY OUT IN CROSS TRAFFIC TO CAUSE A COLLISION!! IT HAS HAPPENED SINCE I PURCHASED IT FROM A NON SUBARU DEALER BEGINNING OF 2021.THERE SHOULD BE A RECALL AS THIS SLUGGISH ACCELERATION PROBLEM CAN CAUSE AN ACCIDENT.

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Power Train
1
ODI 11271679 · 20,000 mi

THE WINDSHIELD ON MY 2017 CROSSTREK CHIPS TOO EASY. I HAVE NEVER HAD CHIPS ON ANY OTHER VEHICLES WINDSHIELD. THE GLASS MUST BE TOO SOFT. THIS HAS HAPPENED TO MY CROSSTREK A FEW TIMES WHILE IN MOTION. MY TRANSMISSION FEELS LIKE IT SOMETIMES SLIPS, AND SHUDDERS WHILE THE VEHICLE IS IN MOTION.

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9
ODI 11041020 · 9 mi

NORMAL ACCELERRATION VEHICLE MAKES WINDING NOISE. DOES NOT ACCELERATE, ENGINE RPM INCREASES. PROLONG TIME TO ACCELERATE TO NORMAL SPEED AT THE TIME.(I.E. 50MPH).

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ODI 11119786 · 62,000 mi

CAR STALLED AND DIED WHILE DRIVING ON FREEWAY TRAVELING 75MPH. FELT LIKE THE TRANSMISSION SHIFTED INTO A LOW GEAR AND THE RPM'S REVVED. CAR IMMEDIATELY LOST POWER AND FORTUNATELY I WAS ABLE TO SAFELY MOVE TO FREEWAY SHOULDER. CAR WOULD NOT START AND HAD TO BE TOWED BUT ALL ELECTRICAL STILL FUNCTIONED. I WAS LOW ON GAS BUT NOT OUT. I WAS ON FREEWAY AT 11:30PM JUST OUTSIDE DETROIT WHEN THIS OCCURRED. RIDICULOUSLY UNSAFE. VEHICLE IS CURRENTLY AT DEALER AND WILL BE LOOKED AT 8/14/2018. INCIDENT 8/9/2018. EXACT SAME SYMPTOMS HAPPENED TO THE SAME …

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ODI 10864730

THE DURATION OF TIME THAT IT TAKES TO GO FROM REVERSE TO DRIVE IS UNACCEPTABLE AND DANGEROUS. EVERY MORNING I DRIVE MY CHILD TO DAYCARE AND THERE HAVE BEEN NUMEROUS OCCASIONS WHERE I FEARED THAT WE WOULD GET REAR-ENDED (WHICH WOULD INJURE MY CHILD) DUE TO THE SLOW RESPONSE TIME GOING FROM REVERSE TO DRIVE. EVERY MORNING I HAVE TO BE 100% SURE TO TIME MY REVERSAL WHEN BACKING OUT AND MAKE SURE THERE ARE NO CARS ANYWHERE NEAR ME SO I DON'T GET CRASHED INTO. THIS IS DANGEROUS AND NEEDS TO BE FIXED BEFORE THERE ARE ANY DEATHS OR INJURIES FROM THIS…

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14
ODI 11242918 · 40,000 mi

NOT ABLE TO REMOVE KEY FROM IGNITION HAVE TO TAKE THE VEHICLE OUT OF PARK PUT IT BACK IN PARK IN PARK AND SOMETIMES REPEAT THEN ABLE TO REMOVE KEY FROM IGNITION. DEALERSHIP SAYS IT'S NOT COVERED UNDER THE MANUFACTURER'S WARRANTY THE SERVICE ADVISOR NEE EXACTLY WHAT THE ISSUE WAS AS THEY JUST DID THE REPAIRS TO ANOTHER VEHICLE THE PART IS TRANSMISSION PLATE GUIDE ASSEMBLY LOCATED IN THE SHIFT CONSOLE THAT COST $50 AND $350 FOR LABOR WITH A TOTAL OF $400. MY VEHICLE IS NOW AT 40,000 MILES.

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ODI 11279518 · 4 mi

WHILE DRIVING AT NIGHT AROUND CURVES AT ABOUT 15-20 MPH THE STEERING WHEEL KIND OF LOCKED, AND COULD NOT GO BACK STRAIGHT. HAD TO STOP, TURN THE CAR OFF IN ORDER TO THE STEERING WHEEL FEEL NORMAL. IT DID IT A COUPLE OF TIMES, ALSO WHILE PARKING IT MADE LIKE A CLICKING NOISE BY THE FRONT PASSENGER WHEEL. HAD IT FIX, SUBARU REPLACE RELIEF VALVE, ELECTRIC OIL PUMP. EVEN THOUGH SUBARU IS AT FAULT, I HAD TO PAY ALMOST $600 TO HAVE THIS FIX BECAUSE MY CAR HAD A CONDITION THAT WAS NOT COVERED BY THEIR WARRANTY. IT ISN'T FAIR. I BOUGHT THIS SUBARU…

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ODI 11440054

Ignition Key stuck in the ignition cannot be removed from ignition after parking. This problem never occurred in previous 5 years of ownership. It happens nearly every time the car is driven, and has been reported widely on the internet by Subaru owners. In many cases, owners have not been able to remove the keys at all, and have had to call for assistance. On the advice of a repair tech, we replaced our battery, which, at 5 years old, was probably due to be replaced. This has not solved the problem.

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30
ODI 11119786 · 62,000 mi

CAR STALLED AND DIED WHILE DRIVING ON FREEWAY TRAVELING 75MPH. FELT LIKE THE TRANSMISSION SHIFTED INTO A LOW GEAR AND THE RPM'S REVVED. CAR IMMEDIATELY LOST POWER AND FORTUNATELY I WAS ABLE TO SAFELY MOVE TO FREEWAY SHOULDER. CAR WOULD NOT START AND HAD TO BE TOWED BUT ALL ELECTRICAL STILL FUNCTIONED. I WAS LOW ON GAS BUT NOT OUT. I WAS ON FREEWAY AT 11:30PM JUST OUTSIDE DETROIT WHEN THIS OCCURRED. RIDICULOUSLY UNSAFE. VEHICLE IS CURRENTLY AT DEALER AND WILL BE LOOKED AT 8/14/2018. INCIDENT 8/9/2018. EXACT SAME SYMPTOMS HAPPENED TO THE SAME …

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ODI 11175083

MY CAR HAS BEEN LEAKING FOR A LONG WHILE NOW. I DIDN'T EXPECT IT TO HAPPEN BUT WHEN RECENTLY I SAW SMALL DROPS OF OIL, I TOOK IT TO MY LOCAL DEALERSHIP. THEY SAID MY CAM BOX SEAL WAS LEAKING AND THEN I WENT INTO MORE RESEARCH. I FOUND OUT THAT THIS IS ACTUALLY A COMMON ISSUE FROM MY FELLOW CROSSTREK OWNERS. THIS ISNT ACCEPTABLE AT ALL BECAUSE THIS DOESNT MAKE THESE RELIABLE ANYMORE. IT'S NOW A HEADACHE AND TROUBLE ON THE ROAD. THIS ISSUE SHOULD BE THOUGHT OVER IN RESPECT TO US THE CONSUMERS. THE CROSSTREK ARE A VERY POPULAR CAR THAT PEOPLE LOVE…

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ODI 11235318 · 52,000 mi

I WAS DRIVING ON THE INTERSTATE GOING 75 MPH, PASSING ANOTHER VEHICLE, WHEN THE CAR RAPIDLY LOST SPEED AND REVVED TO 5500 RPM. THE VEHICLE CONTINUED TO LOSE SPEED AND WOULD NOT RESPOND WHEN I PRESSED DOWN ON THE ACCELERATOR. I HAD TO QUICKLY PULL TO THE LEFT SHOULDER. LUCKILY, THE CAR BEHIND ME WAS PAYING ATTENTION AND WAS ABLE TO SLOW DOWN AND NOT HIT US. I TURNED THE CAR OFF AND LUCKILY THE VEHICLE DID RESTART. MY FUEL LIGHT HAD JUST TURNED ON MINUTES BEFORE THIS BUT I STILL HAD 60 MILES TO GO BEFORE EMPTY. I WAS PLANNING ON EXITING TO REFUEL…

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3
ODI 11279518 · 4 mi

WHILE DRIVING AT NIGHT AROUND CURVES AT ABOUT 15-20 MPH THE STEERING WHEEL KIND OF LOCKED, AND COULD NOT GO BACK STRAIGHT. HAD TO STOP, TURN THE CAR OFF IN ORDER TO THE STEERING WHEEL FEEL NORMAL. IT DID IT A COUPLE OF TIMES, ALSO WHILE PARKING IT MADE LIKE A CLICKING NOISE BY THE FRONT PASSENGER WHEEL. HAD IT FIX, SUBARU REPLACE RELIEF VALVE, ELECTRIC OIL PUMP. EVEN THOUGH SUBARU IS AT FAULT, I HAD TO PAY ALMOST $600 TO HAVE THIS FIX BECAUSE MY CAR HAD A CONDITION THAT WAS NOT COVERED BY THEIR WARRANTY. IT ISN'T FAIR. I BOUGHT THIS SUBARU…

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ODI 11657595

The CVT valve body was diagnosed as defective by the Subaru Dealership service department. The car was taken to the dcealership when the A/T OIL EMP, HILL ASSIST, ABS and TRACTION CONTROL, STABILITY CONTROL lights came up. The valve body is still available for inspection. The car was taken to the dealership for a Brake Light Switch recall that has the same simptoms.

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ODI 11102770 · 1,200 mi

VEHICLE TURNED OFF WHILE DRIVING TWO TIMES IN TRAFFIC CAUSING NEAR COLLISIONS. ITS BEEN AT DEALER FOR MORE THAN A WEEK. THE DEALER SAYS THEY COULDN'T REPAIR IT SO SUBARU SENT OUT ENGINEERS AND DETERMINED THEIR WAS A FAULT WITH NO REPAIR PROTOCOL AVAILABLE. THEY SAY THEY WILL HAVE TO KEEP MY CAR UNTIL THEY CAN REPAIR IT. THEY MENTIONED ANOTHER CAR IN THE PHOENIX AREA HAVING THE SAME PROBLEM. THEY STATED THAT THEY MIGHT HAVE TO DEVELOP NEW SOFTWARE TO FIX THE PROBLEM. I FILED A COMPLAINT WITH SUBARU OF AMERICA CASE #[XXX] ON JUNE 18, 2018. I ASK …

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3
ODI 11205309 · 60,000 mi

TL* THE CONTACT OWNS A 2014 SUBARU CROSSTREK. WHILE ATTEMPTING TO SLOW DOWN THE VEHICLE, THE BRAKES MALFUNCTIONED AND DID NOT STOP THE VEHICLE IN TIME TO AVOID A REAR END COLLISION. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V149000 (EXTERIOR LIGHTING). THE VEHICLE WAS PURCHASED ON MAY 28, 2018 AND HAD NUMEROUS FAILURES, INCLUDING THE CLUTCH FAILING AND THE BUSHING ON THE FRONT CONTROL ARM WAS CRACKED AND RUSTED. THE VEHICLE WAS SOLD CERTIFIED BY SUBA…

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ODI 11575912

On January 19, 2024 I was slowly pulling in to a parking spot at my doctors office. I did not pull up far enough, as there was a concrete retaining wall at the head of the spot and no tire block for safety. I was maybe 5 feet from the wall when I lightly tapped the gas pedal to inch up (as the back end of the car was sticking out into the passing lane). When I did so, the car slipped into rapid acceleration causing a full head on crash with the retaining wall. I had pressed the break pedal but the brakes did not have enough time to engage befor…

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ODI 11430534

My daughter was in process of pulling her car into the garage when it experienced sudden acceleration and crashed into the garage. My daughter was unable to stop the car as the brake system failed during the incident. She is now too terrified to drive the car. Subaru claims that the car is and has been operating as intended. The Subaru Eyesight, Anti-Lock Braking, Vehicle Dynamic Control systems all failed during the sudden acceleration event. It's fortunate that this incident did not happen at a stoplight (intersection).

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5
ODI 10864730

THE DURATION OF TIME THAT IT TAKES TO GO FROM REVERSE TO DRIVE IS UNACCEPTABLE AND DANGEROUS. EVERY MORNING I DRIVE MY CHILD TO DAYCARE AND THERE HAVE BEEN NUMEROUS OCCASIONS WHERE I FEARED THAT WE WOULD GET REAR-ENDED (WHICH WOULD INJURE MY CHILD) DUE TO THE SLOW RESPONSE TIME GOING FROM REVERSE TO DRIVE. EVERY MORNING I HAVE TO BE 100% SURE TO TIME MY REVERSAL WHEN BACKING OUT AND MAKE SURE THERE ARE NO CARS ANYWHERE NEAR ME SO I DON'T GET CRASHED INTO. THIS IS DANGEROUS AND NEEDS TO BE FIXED BEFORE THERE ARE ANY DEATHS OR INJURIES FROM THIS…

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ODI 11399166 · 56,000 mi

WHEN CROSSING ACROSS TRAFFIC TO GET IN THE LANE FROM RIGHT OR LEFT TURNS. THERE IS SLOW AND SLUGGISH AS IT WANTS TO STALL OR STAY OUT IN CROSS TRAFFIC TO CAUSE A COLLISION!! IT HAS HAPPENED SINCE I PURCHASED IT FROM A NON SUBARU DEALER BEGINNING OF 2021.THERE SHOULD BE A RECALL AS THIS SLUGGISH ACCELERATION PROBLEM CAN CAUSE AN ACCIDENT.

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ODI 11492416

While I was doing parallel parking, the car on its own went into involuntary, sudden, uncontrolled acceleration & hit a tree & bushes resulting into considerable body damage. Then I called Subaru national customer relations representative & I was told to go to the local Subaru dealer where I had purchased the car about four and a half years ago. The mechanic there told me that he had never heard such incident & he said that since there is no engine light on, there is nothing to scan. And he thought the car was okay. So, I am driving it very…

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Steering
1
ODI 11662802

There are 2 issues that I have noticed since I bought my car from a subaru dealership 10 DAYS ago. the first is that upon driving at highway speeds (over 50 mph) It feels like the car is jerky and pulls in a shaky rocking manner. this happened continuously, when I was using the cruise control and when I was not using the cruise control. It basically felt like I was driving in 40mph winds that were moving my car independently of what I was doing. The second is also something that happens at highway speeds, my driver side mirror shakes and vibr…

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6
ODI 11375714 · 38,000 mi

THERE IS A GRINDING NOISE COMING FROM ONE OF MY WHEELS . I'M PRETTY SURE IT'S A BAD WHEEL BEARING . NOTICED THE NOISE AFTER BRAKING VERY HARD TO AVOID A COLLISION .HAVE HAD THE SUV LOOKED AT TEST DRIVEN BY AN INDEPENDENT MECHANIC . HE BELIEVES IT IS THE WHEEL BEARING

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ODI 11657595

The CVT valve body was diagnosed as defective by the Subaru Dealership service department. The car was taken to the dcealership when the A/T OIL EMP, HILL ASSIST, ABS and TRACTION CONTROL, STABILITY CONTROL lights came up. The valve body is still available for inspection. The car was taken to the dealership for a Brake Light Switch recall that has the same simptoms.

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ODI 11287251 · 20,000 mi

KEY GETS STUCK IN IGNITION AND THE CAR NEEDS TO BE RESTARTED, PUT IN REVERSE/DRIVE, AND THEN EITHER MOVED OR STEP FIRMLY ON THE BREAK AND BACK IN PARK. SOMETIMES IT TAKES MULTIPLE ATTEMPTS. HAVING THIS ISSUE FOR A COUPLE MONTHS. IT DOESN'T HAPPEN EVERY TIME, BUT OFTEN.

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12
ODI 11161464 · 45,000 mi

I WAS DRIVING ON A 2 LANE HIGHWAY GOING 55MPH. MY KNEE BUMPED THE STEERING COLUMN AND AT THAT MOMENT THE DASH WENT BLANK, I LOST POWER STEERING AND BRAKES. I WAS ABLE TO PULL OVER ONTO THE SHOULDER BEFORE THE STEERING LOCKED UP. I HAD NO IDEA WHAT HAD JUST HAPPENED. AFTER AWHILE I DISCOVERED THE CAR WOULD RESTART AND DROVE THE REMAINING 20 MILES HOME WITH NO PROBLEM. IT WASN'T UNTIL I CALLED THE DEALER THE NEXT DAY AND LOOKED ONLINE THAT I REALIZED WHAT HAD HAPPENED. I'M SHORT , 5'1' AND HAD THE STEERING COLUMN AT THE LOWEST POSITION AND T…

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ODI 11257462

EXPERIENCING SAME ISSUES AS MANY OTHERS. KEY WILL NOT PULL OUT UNLESS TURNED BACK ON AND CHANGE GEARS; THEN WHEN TURNED BACK OFF KEY WILL PULL OUT. STARTED HAPPENING IN 2019. AGAIN, SAME AS OTHER PEOPLE, HEAR CLICKING WHEN TURNING LEFT. TAKING TO DEALERSHIP TOMORROW BUT SEEMS LIKE IT WILL BE THE AXLE FROM WHAT OTHERS ARE EXPERIENCING.

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ODI 11279518 · 4 mi

WHILE DRIVING AT NIGHT AROUND CURVES AT ABOUT 15-20 MPH THE STEERING WHEEL KIND OF LOCKED, AND COULD NOT GO BACK STRAIGHT. HAD TO STOP, TURN THE CAR OFF IN ORDER TO THE STEERING WHEEL FEEL NORMAL. IT DID IT A COUPLE OF TIMES, ALSO WHILE PARKING IT MADE LIKE A CLICKING NOISE BY THE FRONT PASSENGER WHEEL. HAD IT FIX, SUBARU REPLACE RELIEF VALVE, ELECTRIC OIL PUMP. EVEN THOUGH SUBARU IS AT FAULT, I HAD TO PAY ALMOST $600 TO HAVE THIS FIX BECAUSE MY CAR HAD A CONDITION THAT WAS NOT COVERED BY THEIR WARRANTY. IT ISN'T FAIR. I BOUGHT THIS SUBARU…

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3
ODI 11102770 · 1,200 mi

VEHICLE TURNED OFF WHILE DRIVING TWO TIMES IN TRAFFIC CAUSING NEAR COLLISIONS. ITS BEEN AT DEALER FOR MORE THAN A WEEK. THE DEALER SAYS THEY COULDN'T REPAIR IT SO SUBARU SENT OUT ENGINEERS AND DETERMINED THEIR WAS A FAULT WITH NO REPAIR PROTOCOL AVAILABLE. THEY SAY THEY WILL HAVE TO KEEP MY CAR UNTIL THEY CAN REPAIR IT. THEY MENTIONED ANOTHER CAR IN THE PHOENIX AREA HAVING THE SAME PROBLEM. THEY STATED THAT THEY MIGHT HAVE TO DEVELOP NEW SOFTWARE TO FIX THE PROBLEM. I FILED A COMPLAINT WITH SUBARU OF AMERICA CASE #[XXX] ON JUNE 18, 2018. I ASK …

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ODI 11501620

-driving at moderate pace between 30 and 40 mph when vehicle engine shut off without warning. loss of power, no steering and all warning lights illuminated. difficulty getting vehicle over to side of road so not in way of traffic. braking was difficult once on side of road.

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ODI 11406867 · 28,000 mi

MY SUBARU CROSSTREK IS A 2019 - LESS THAN 2 YEARS OLD AND STILL COVERED BY WARRANTY. IT HAS BEEN METICULOUSLY CARED FOR AND ONLY DEALER SERVICED. 3 DAYS AGO THE CAR'S ENGINE SHUT OFF WHILE WE WERE DRIVING IT. THERE WAS A COMPLETE LOSS OF POWER TO THE BRAKES AND STEERING. WE COULD HAVE BEEN KILLED. I BROUGHT THE CAR IN IMMEDIATELY TO THE DEALER SERVICE I HAVE ALWAYS BEEN GOING TO, AND THEY CANNOT FIND ANYTHING WRONG WITH THE CAR. IN HIS OWN WORDS, THE SERVICE MANAGER SAID "I WOULD NOT FEEL COMFORTABLE LETTING MY FAMILY OR LOVED ONES USING YOUR C…

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3
ODI 11279518 · 4 mi

WHILE DRIVING AT NIGHT AROUND CURVES AT ABOUT 15-20 MPH THE STEERING WHEEL KIND OF LOCKED, AND COULD NOT GO BACK STRAIGHT. HAD TO STOP, TURN THE CAR OFF IN ORDER TO THE STEERING WHEEL FEEL NORMAL. IT DID IT A COUPLE OF TIMES, ALSO WHILE PARKING IT MADE LIKE A CLICKING NOISE BY THE FRONT PASSENGER WHEEL. HAD IT FIX, SUBARU REPLACE RELIEF VALVE, ELECTRIC OIL PUMP. EVEN THOUGH SUBARU IS AT FAULT, I HAD TO PAY ALMOST $600 TO HAVE THIS FIX BECAUSE MY CAR HAD A CONDITION THAT WAS NOT COVERED BY THEIR WARRANTY. IT ISN'T FAIR. I BOUGHT THIS SUBARU…

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ODI 11657595

The CVT valve body was diagnosed as defective by the Subaru Dealership service department. The car was taken to the dcealership when the A/T OIL EMP, HILL ASSIST, ABS and TRACTION CONTROL, STABILITY CONTROL lights came up. The valve body is still available for inspection. The car was taken to the dealership for a Brake Light Switch recall that has the same simptoms.

Look up ODI 11657595 at NHTSA ↗

ODI 11102770 · 1,200 mi

VEHICLE TURNED OFF WHILE DRIVING TWO TIMES IN TRAFFIC CAUSING NEAR COLLISIONS. ITS BEEN AT DEALER FOR MORE THAN A WEEK. THE DEALER SAYS THEY COULDN'T REPAIR IT SO SUBARU SENT OUT ENGINEERS AND DETERMINED THEIR WAS A FAULT WITH NO REPAIR PROTOCOL AVAILABLE. THEY SAY THEY WILL HAVE TO KEEP MY CAR UNTIL THEY CAN REPAIR IT. THEY MENTIONED ANOTHER CAR IN THE PHOENIX AREA HAVING THE SAME PROBLEM. THEY STATED THAT THEY MIGHT HAVE TO DEVELOP NEW SOFTWARE TO FIX THE PROBLEM. I FILED A COMPLAINT WITH SUBARU OF AMERICA CASE #[XXX] ON JUNE 18, 2018. I ASK …

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5
ODI 11161464 · 45,000 mi

I WAS DRIVING ON A 2 LANE HIGHWAY GOING 55MPH. MY KNEE BUMPED THE STEERING COLUMN AND AT THAT MOMENT THE DASH WENT BLANK, I LOST POWER STEERING AND BRAKES. I WAS ABLE TO PULL OVER ONTO THE SHOULDER BEFORE THE STEERING LOCKED UP. I HAD NO IDEA WHAT HAD JUST HAPPENED. AFTER AWHILE I DISCOVERED THE CAR WOULD RESTART AND DROVE THE REMAINING 20 MILES HOME WITH NO PROBLEM. IT WASN'T UNTIL I CALLED THE DEALER THE NEXT DAY AND LOOKED ONLINE THAT I REALIZED WHAT HAD HAPPENED. I'M SHORT , 5'1' AND HAD THE STEERING COLUMN AT THE LOWEST POSITION AND T…

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ODI 11446983

On Jan 7th, during rush-hour traffic on the highway, without any warning all of my vehicle lights began to dim. The power steering and brakes went out. I was able to steer to the side of the road. Then, all of the lights went out and the car shut off. I was unable to shift the vehicle into park, and as I was going up a hill at the time, I was forced to roll backwards slowly and engage the emergency brake. Only luck prevented a serious, perhaps fatal accident. It was also below freezing in Ohio so I had to sit in the frigid temperatures until a …

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ODI 11406867 · 28,000 mi

MY SUBARU CROSSTREK IS A 2019 - LESS THAN 2 YEARS OLD AND STILL COVERED BY WARRANTY. IT HAS BEEN METICULOUSLY CARED FOR AND ONLY DEALER SERVICED. 3 DAYS AGO THE CAR'S ENGINE SHUT OFF WHILE WE WERE DRIVING IT. THERE WAS A COMPLETE LOSS OF POWER TO THE BRAKES AND STEERING. WE COULD HAVE BEEN KILLED. I BROUGHT THE CAR IN IMMEDIATELY TO THE DEALER SERVICE I HAVE ALWAYS BEEN GOING TO, AND THEY CANNOT FIND ANYTHING WRONG WITH THE CAR. IN HIS OWN WORDS, THE SERVICE MANAGER SAID "I WOULD NOT FEEL COMFORTABLE LETTING MY FAMILY OR LOVED ONES USING YOUR C…

Look up ODI 11406867 at NHTSA ↗

3
ODI 11209567 · 24,000 mi

UPON STARTING CAR IN DRIVEWAY FOUND POWER STEERING SLUGGISH AND REQUIRING GREAT FORCE (OPERATIVE, BUT NO APPARENT BOOST). ENGINE SLUGGISN LIKE LIMP-HOME MODE. ADDITIONALLY MIL, TC AND OTHER LIGHTS ILLUMINATED ON DASH. I TOOK PHOTO. I FORGET IF IT THREW ODB CODES, BUT I REMEMBER THAT IT TWO BATTERY DISCONNECT CYCLES, AND TWO ODB CODE CLEARING CYCLES, TO REGAIN NORMAL FUNCTION. I FORGET ID ANY ODB CODES WERE SET. HERE ARE THE CONDITIONS: DAYTIME MORNING, ABOUT 11AM, AMBIENT TEMPERATURE ABOUT 65 DEGREES. CAR PARKED IN DRIVEWAY. I PREVIOUSLY (ABOUT…

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ODI 11589243

I was driving with cruise control enabled right around 40mph. All of the sudden, while I was moving, my speedometer dropped to 0 and all of my dashboard lights turned on. I pulled over to the side of the road and tried to put the car in park to figure out what was going on. I was not able to shift the car into park, only remain in D or shift to N. I forced the car shutoff while in D with the press-button ignition, then turned the car back on. I was then able to shift the car into P. However, all of my dashboard lights were still on. I will atta…

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ODI 11749816

The AED, Braking, Cameras and lane centering systems failed and caused a crash into the highway barrier suddenly due to defects in the driver assist systems defect in the electronic safety systems causing the steering wheel to turn forcefully to the barrier striking it. This happened without any warning despite driver input to stop the sudden steering inputs and braking.

Look up ODI 11749816 at NHTSA ↗

Service Brakes0
6
ODI 11431464

The vehicle of concern is a 2019 Subaru Crosstrek Plug-in Hybrid (PHEV). In the past 2 to 3 months, we have had multiple warning lights come on when the vehicle is started. In some cases, we were able to clear the warning lights by turning the vehicle off and back on several times over the course of 30-40 minutes. The two most recent occurrences involved the vehicle having to be towed to the dealership as either the car would not shift out of Park or upon shifting out of Park, the parking brake would not release. The car was driven to the Burli…

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ODI 11559357

Car was thought to be placed in park, key was easily removed, and then the car became mobile and rolled downhill and could not be shifted back into park.

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ODI 11659413

1. Subaru 2022 Crosstrek accelerated on its own when foot is on the brake and trying to move the shifter knob to park, instead the car thursted into the parked car in front with such force that ran into the garage. 2. Towed car to Subaru dealer informed to escalate to Subaru of America, opened a case #250402-1600810, please see attached email communication. 3. Subaru will not respond unless I signed a consent to extract EDR (event data recorders) for inspection but denied me to be onsite or a copy of the files, The data retained from EDR i…

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12
ODI 11232902 · 10 mi

TL* THE CONTACT OWNS A 2013 SUBARU CROSSTREK. WHILE DRIVING 20 MPH, THE CONTACT PUMPED THE BRAKE PEDAL SEVERAL TIMES, BUT THE VEHICLE WOULD NOT BRAKE OR STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE EVENTUALLY CAME TO A COMPLETE STOP AFTER MULTIPLE ATTEMPTS. THE CONTACT TOOK THE VEHICLE TO AN UNKNOWN DEALER TO BE DIAGNOSED AND REPAIRED, BUT THE FAILURE CONTINUED. THE UNKNOWN DEALER IS NO LONGER IN BUSINESS AND THE REPAIR SPECIFICS WERE NOT DISCLOSED. THE VEHICLE WAS THEN TAKEN TO STAR SUBARU (206-26 NORTHERN BLVD, BAYSIDE, NY …

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ODI 11161464 · 45,000 mi

I WAS DRIVING ON A 2 LANE HIGHWAY GOING 55MPH. MY KNEE BUMPED THE STEERING COLUMN AND AT THAT MOMENT THE DASH WENT BLANK, I LOST POWER STEERING AND BRAKES. I WAS ABLE TO PULL OVER ONTO THE SHOULDER BEFORE THE STEERING LOCKED UP. I HAD NO IDEA WHAT HAD JUST HAPPENED. AFTER AWHILE I DISCOVERED THE CAR WOULD RESTART AND DROVE THE REMAINING 20 MILES HOME WITH NO PROBLEM. IT WASN'T UNTIL I CALLED THE DEALER THE NEXT DAY AND LOOKED ONLINE THAT I REALIZED WHAT HAD HAPPENED. I'M SHORT , 5'1' AND HAD THE STEERING COLUMN AT THE LOWEST POSITION AND T…

Look up ODI 11161464 at NHTSA ↗

ODI 11288735 · 65,000 mi

THE VEHICLE WAS LOSING POWER AND GETTING CLOSE TO THE POINT OF STALLING BUT NEVER STALLED. IT WOULD PERIODICALLY NOT SWITCH GEARS AS WELL. SEEMS LIKE IT COULD HAVE BEEN A FAULTY BRAKE LIGHT SWITCH. APPARENTLY I WAS TOLD THAT MY VEHICLE WAS NOT COVERED UNDER THE RECALL PUT OUT EARLIER FOR THIS ISSUE. SO I HAD TO PAY OUT OF POCKET.

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9
ODI 11232902 · 10 mi

TL* THE CONTACT OWNS A 2013 SUBARU CROSSTREK. WHILE DRIVING 20 MPH, THE CONTACT PUMPED THE BRAKE PEDAL SEVERAL TIMES, BUT THE VEHICLE WOULD NOT BRAKE OR STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE EVENTUALLY CAME TO A COMPLETE STOP AFTER MULTIPLE ATTEMPTS. THE CONTACT TOOK THE VEHICLE TO AN UNKNOWN DEALER TO BE DIAGNOSED AND REPAIRED, BUT THE FAILURE CONTINUED. THE UNKNOWN DEALER IS NO LONGER IN BUSINESS AND THE REPAIR SPECIFICS WERE NOT DISCLOSED. THE VEHICLE WAS THEN TAKEN TO STAR SUBARU (206-26 NORTHERN BLVD, BAYSIDE, NY …

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ODI 11288735 · 65,000 mi

THE VEHICLE WAS LOSING POWER AND GETTING CLOSE TO THE POINT OF STALLING BUT NEVER STALLED. IT WOULD PERIODICALLY NOT SWITCH GEARS AS WELL. SEEMS LIKE IT COULD HAVE BEEN A FAULTY BRAKE LIGHT SWITCH. APPARENTLY I WAS TOLD THAT MY VEHICLE WAS NOT COVERED UNDER THE RECALL PUT OUT EARLIER FOR THIS ISSUE. SO I HAD TO PAY OUT OF POCKET.

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ODI 11197294 · 800 mi

I AM APPEALING TO YOU FOR HELP WITH A DANGEROUS PROBLEM. THE ENGINE OF MY NEW 2019 SUBARU CROSSTREK STALLS WHEN I JAM ON THE BREAK. THIS HAS HAPPENED TWICE ON THE ROAD. BOTH TIMES I WAS ABLE TO AVERT A FATAL ACCIDENT. 1.) THE FIRST TIME THE ENGINE SHUT DOWN FROM A HARD STOP OCCURRED THE NIGHT OF DECEMBER 26TH. THE DRIVER WAS ON THE HIGHWAY, WHEN HE MADE A SHARP BREAK REALIZING HE'D GONE IN THE WRONG DIRECTION. THE CAR'S ENGINE SHUT DOWN ON THE HIGHWAY. LUCKILY IT WAS NIGHT AND FEW CARS WERE ON THE ROAD 2.) ON SUNDAY, APRIL 7TH, I WAS DR…

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3
ODI 11205309 · 60,000 mi

TL* THE CONTACT OWNS A 2014 SUBARU CROSSTREK. WHILE ATTEMPTING TO SLOW DOWN THE VEHICLE, THE BRAKES MALFUNCTIONED AND DID NOT STOP THE VEHICLE IN TIME TO AVOID A REAR END COLLISION. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V149000 (EXTERIOR LIGHTING). THE VEHICLE WAS PURCHASED ON MAY 28, 2018 AND HAD NUMEROUS FAILURES, INCLUDING THE CLUTCH FAILING AND THE BUSHING ON THE FRONT CONTROL ARM WAS CRACKED AND RUSTED. THE VEHICLE WAS SOLD CERTIFIED BY SUBA…

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ODI 11575912

On January 19, 2024 I was slowly pulling in to a parking spot at my doctors office. I did not pull up far enough, as there was a concrete retaining wall at the head of the spot and no tire block for safety. I was maybe 5 feet from the wall when I lightly tapped the gas pedal to inch up (as the back end of the car was sticking out into the passing lane). When I did so, the car slipped into rapid acceleration causing a full head on crash with the retaining wall. I had pressed the break pedal but the brakes did not have enough time to engage befor…

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ODI 11430534

My daughter was in process of pulling her car into the garage when it experienced sudden acceleration and crashed into the garage. My daughter was unable to stop the car as the brake system failed during the incident. She is now too terrified to drive the car. Subaru claims that the car is and has been operating as intended. The Subaru Eyesight, Anti-Lock Braking, Vehicle Dynamic Control systems all failed during the sudden acceleration event. It's fortunate that this incident did not happen at a stoplight (intersection).

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5
ODI 11161464 · 45,000 mi

I WAS DRIVING ON A 2 LANE HIGHWAY GOING 55MPH. MY KNEE BUMPED THE STEERING COLUMN AND AT THAT MOMENT THE DASH WENT BLANK, I LOST POWER STEERING AND BRAKES. I WAS ABLE TO PULL OVER ONTO THE SHOULDER BEFORE THE STEERING LOCKED UP. I HAD NO IDEA WHAT HAD JUST HAPPENED. AFTER AWHILE I DISCOVERED THE CAR WOULD RESTART AND DROVE THE REMAINING 20 MILES HOME WITH NO PROBLEM. IT WASN'T UNTIL I CALLED THE DEALER THE NEXT DAY AND LOOKED ONLINE THAT I REALIZED WHAT HAD HAPPENED. I'M SHORT , 5'1' AND HAD THE STEERING COLUMN AT THE LOWEST POSITION AND T…

Look up ODI 11161464 at NHTSA ↗

ODI 11446983

On Jan 7th, during rush-hour traffic on the highway, without any warning all of my vehicle lights began to dim. The power steering and brakes went out. I was able to steer to the side of the road. Then, all of the lights went out and the car shut off. I was unable to shift the vehicle into park, and as I was going up a hill at the time, I was forced to roll backwards slowly and engage the emergency brake. Only luck prevented a serious, perhaps fatal accident. It was also below freezing in Ohio so I had to sit in the frigid temperatures until a …

Look up ODI 11446983 at NHTSA ↗

ODI 11406867 · 28,000 mi

MY SUBARU CROSSTREK IS A 2019 - LESS THAN 2 YEARS OLD AND STILL COVERED BY WARRANTY. IT HAS BEEN METICULOUSLY CARED FOR AND ONLY DEALER SERVICED. 3 DAYS AGO THE CAR'S ENGINE SHUT OFF WHILE WE WERE DRIVING IT. THERE WAS A COMPLETE LOSS OF POWER TO THE BRAKES AND STEERING. WE COULD HAVE BEEN KILLED. I BROUGHT THE CAR IN IMMEDIATELY TO THE DEALER SERVICE I HAVE ALWAYS BEEN GOING TO, AND THEY CANNOT FIND ANYTHING WRONG WITH THE CAR. IN HIS OWN WORDS, THE SERVICE MANAGER SAID "I WOULD NOT FEEL COMFORTABLE LETTING MY FAMILY OR LOVED ONES USING YOUR C…

Look up ODI 11406867 at NHTSA ↗

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2
ODI 11552267

WAITING IN LINE TO PICKUP PRESCRIPTION, STOPPED WITH FOOT ON BRAKE AND VEHICLE ACCELERATED INTO CAR APPROX 15 FT IN FRONT OF ME. EYE SIGHT BRAKING DID NOT STOP CAR, NOR DID IMMINENT COLLISION WARNING ENGAGE. CAR IS AT DEALERSHIP AND THEY CONDUCTED TEST; FOUND NOTHING. AWAITING SUBARU ENGINEER TO PULL AND CHECK "BLACK BOX".

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ODI 11749816

The AED, Braking, Cameras and lane centering systems failed and caused a crash into the highway barrier suddenly due to defects in the driver assist systems defect in the electronic safety systems causing the steering wheel to turn forcefully to the barrier striking it. This happened without any warning despite driver input to stop the sudden steering inputs and braking.

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Vehicle Speed Control0
7
ODI 11074526 · 42,000 mi

PULLING INTO PARKING SPACE AT WORK, GOING NO MORE THAN 5 MPH. VEHICLES LUNGED FORWARD AND HIT TREE. THE ENGINE SEEMED TO SLOW DOWN AND THEN REVVED SUDDENLY. ALTHOUGH I HIT THE BRAKES, VEHICLE DID NOT STOP.

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ODI 10864730

THE DURATION OF TIME THAT IT TAKES TO GO FROM REVERSE TO DRIVE IS UNACCEPTABLE AND DANGEROUS. EVERY MORNING I DRIVE MY CHILD TO DAYCARE AND THERE HAVE BEEN NUMEROUS OCCASIONS WHERE I FEARED THAT WE WOULD GET REAR-ENDED (WHICH WOULD INJURE MY CHILD) DUE TO THE SLOW RESPONSE TIME GOING FROM REVERSE TO DRIVE. EVERY MORNING I HAVE TO BE 100% SURE TO TIME MY REVERSAL WHEN BACKING OUT AND MAKE SURE THERE ARE NO CARS ANYWHERE NEAR ME SO I DON'T GET CRASHED INTO. THIS IS DANGEROUS AND NEEDS TO BE FIXED BEFORE THERE ARE ANY DEATHS OR INJURIES FROM THIS…

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ODI 11282339 · 97,000 mi

CHECK ENGINE LIGHT IS ON AND CRUISE CONTROL LIGHT BLINKS. CANNOT USE CRUISE CONTROL. ITS A 2017 CROSSTREK. TOOK IT TO DEALER TWICE. THEY THOUGHT IT WAS CATALYTIC CONVERTOR OR O2 SENSORS WHICH WERE FIXED BUT LIGHTS REMAIN ON

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5
ODI 11282339 · 97,000 mi

CHECK ENGINE LIGHT IS ON AND CRUISE CONTROL LIGHT BLINKS. CANNOT USE CRUISE CONTROL. ITS A 2017 CROSSTREK. TOOK IT TO DEALER TWICE. THEY THOUGHT IT WAS CATALYTIC CONVERTOR OR O2 SENSORS WHICH WERE FIXED BUT LIGHTS REMAIN ON

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ODI 11343416 · 22,000 mi

SOME TIME THIS CAR ACELERACIN MORE LIKE PUT MORE FULL, I START TO NOTICE WHEN I WAS DRIVEN IN THE SPECIFIC SPEED AND THE CAR START TO PUT MORE FULL AND SPEED MORE THAN I WAS

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ODI 11500856

The screen display with the oil temp gauge and water temp gauge will randomly turn off while driving as well as sometimes it will not turn on immediately when the car turns on. I have brought this to the dealers attention and nothing has been done, there has been no warning lights on the dash illuminated. This has been going on randomly for the last 6 months. Another issue is that when the bluetooth or carplay is inuse and there is a call in progress the digital speed display is blocked by a screen that says call in progress. This is very dang…

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7
ODI 11161315 · 90,000 mi

TL* THE CONTACT OWNS A 2014 SUBARU CROSSTREK. WHILE THE CONTACT WAS ATTEMPTING TO PARK THE VEHICLE, THE ENGINE SUDDENLY REVVED AND THE VEHICLE ACCELERATED AND CRASHED INTO A CONCRETE BARRIER. THE DEALER (DELLA SUBARU, 5105 U.S. AVE, PLATTSBURGH, NY 12901, [phone removed]) DENIED ANY KNOWLEDGE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 90,000. THE VIN WAS UNKNOWN.

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ODI 11254361 · 2,500 mi

WHILE DRIVING ON THE HIGHWAY, THE ENGINE JUST STOPPED AND THE ENTIRE VEHICLE TURNED OFF (COMPUTERS AND ALL). THE CRUISE CONTROL WAS BEING TURNED OFF (FROM GOING ABOUT 75) BECAUSE I WAS APPROACHING TRAFFIC AND IT JUST TURNED OFF. BRAKES STILL WORKED AND I GOT ON THE SHOULDER. THEN WHEN TRYING TO TURN IT BACK ON, IT WOULD HAVE VERY STRANGE NOISE LIKE AN OLD FAN OR CLUNKING. I WOULD PRESS MY ACCELERATOR ALL THE WAY DOWN AND IT WOULD ONLY GO 5 MILES AN HOUR. FINALLY AFTER TURNING THE CAR OFF AN RESTARTING ENOUGH TIMES IT RAN NORMALLY. BUT THEN THE …

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ODI 11399166 · 56,000 mi

WHEN CROSSING ACROSS TRAFFIC TO GET IN THE LANE FROM RIGHT OR LEFT TURNS. THERE IS SLOW AND SLUGGISH AS IT WANTS TO STALL OR STAY OUT IN CROSS TRAFFIC TO CAUSE A COLLISION!! IT HAS HAPPENED SINCE I PURCHASED IT FROM A NON SUBARU DEALER BEGINNING OF 2021.THERE SHOULD BE A RECALL AS THIS SLUGGISH ACCELERATION PROBLEM CAN CAUSE AN ACCIDENT.

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5
ODI 10864730

THE DURATION OF TIME THAT IT TAKES TO GO FROM REVERSE TO DRIVE IS UNACCEPTABLE AND DANGEROUS. EVERY MORNING I DRIVE MY CHILD TO DAYCARE AND THERE HAVE BEEN NUMEROUS OCCASIONS WHERE I FEARED THAT WE WOULD GET REAR-ENDED (WHICH WOULD INJURE MY CHILD) DUE TO THE SLOW RESPONSE TIME GOING FROM REVERSE TO DRIVE. EVERY MORNING I HAVE TO BE 100% SURE TO TIME MY REVERSAL WHEN BACKING OUT AND MAKE SURE THERE ARE NO CARS ANYWHERE NEAR ME SO I DON'T GET CRASHED INTO. THIS IS DANGEROUS AND NEEDS TO BE FIXED BEFORE THERE ARE ANY DEATHS OR INJURIES FROM THIS…

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ODI 11399166 · 56,000 mi

WHEN CROSSING ACROSS TRAFFIC TO GET IN THE LANE FROM RIGHT OR LEFT TURNS. THERE IS SLOW AND SLUGGISH AS IT WANTS TO STALL OR STAY OUT IN CROSS TRAFFIC TO CAUSE A COLLISION!! IT HAS HAPPENED SINCE I PURCHASED IT FROM A NON SUBARU DEALER BEGINNING OF 2021.THERE SHOULD BE A RECALL AS THIS SLUGGISH ACCELERATION PROBLEM CAN CAUSE AN ACCIDENT.

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ODI 11492416

While I was doing parallel parking, the car on its own went into involuntary, sudden, uncontrolled acceleration & hit a tree & bushes resulting into considerable body damage. Then I called Subaru national customer relations representative & I was told to go to the local Subaru dealer where I had purchased the car about four and a half years ago. The mechanic there told me that he had never heard such incident & he said that since there is no engine light on, there is nothing to scan. And he thought the car was okay. So, I am driving it very…

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3
ODI 11209567 · 24,000 mi

UPON STARTING CAR IN DRIVEWAY FOUND POWER STEERING SLUGGISH AND REQUIRING GREAT FORCE (OPERATIVE, BUT NO APPARENT BOOST). ENGINE SLUGGISN LIKE LIMP-HOME MODE. ADDITIONALLY MIL, TC AND OTHER LIGHTS ILLUMINATED ON DASH. I TOOK PHOTO. I FORGET IF IT THREW ODB CODES, BUT I REMEMBER THAT IT TWO BATTERY DISCONNECT CYCLES, AND TWO ODB CODE CLEARING CYCLES, TO REGAIN NORMAL FUNCTION. I FORGET ID ANY ODB CODES WERE SET. HERE ARE THE CONDITIONS: DAYTIME MORNING, ABOUT 11AM, AMBIENT TEMPERATURE ABOUT 65 DEGREES. CAR PARKED IN DRIVEWAY. I PREVIOUSLY (ABOUT…

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ODI 11589243

I was driving with cruise control enabled right around 40mph. All of the sudden, while I was moving, my speedometer dropped to 0 and all of my dashboard lights turned on. I pulled over to the side of the road and tried to put the car in park to figure out what was going on. I was not able to shift the car into park, only remain in D or shift to N. I forced the car shutoff while in D with the press-button ignition, then turned the car back on. I was then able to shift the car into P. However, all of my dashboard lights were still on. I will atta…

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ODI 11749816

The AED, Braking, Cameras and lane centering systems failed and caused a crash into the highway barrier suddenly due to defects in the driver assist systems defect in the electronic safety systems causing the steering wheel to turn forcefully to the barrier striking it. This happened without any warning despite driver input to stop the sudden steering inputs and braking.

Look up ODI 11749816 at NHTSA ↗

2
ODI 11552267

WAITING IN LINE TO PICKUP PRESCRIPTION, STOPPED WITH FOOT ON BRAKE AND VEHICLE ACCELERATED INTO CAR APPROX 15 FT IN FRONT OF ME. EYE SIGHT BRAKING DID NOT STOP CAR, NOR DID IMMINENT COLLISION WARNING ENGAGE. CAR IS AT DEALERSHIP AND THEY CONDUCTED TEST; FOUND NOTHING. AWAITING SUBARU ENGINEER TO PULL AND CHECK "BLACK BOX".

Look up ODI 11552267 at NHTSA ↗

ODI 11749816

The AED, Braking, Cameras and lane centering systems failed and caused a crash into the highway barrier suddenly due to defects in the driver assist systems defect in the electronic safety systems causing the steering wheel to turn forcefully to the barrier striking it. This happened without any warning despite driver input to stop the sudden steering inputs and braking.

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Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

8 patterns with matching reports.

Warning lights and dashboard alerts

105 mentions · 8.9% of complaints

Median mileage: 34,000 mi (45 usable records).

ODI 11154680 · 97,000 mi

TL* THE CONTACT OWNS A 2013 SUBARU CROSSTREK. WHILE DRIVING 65 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE CONTACT HEARD A KNOCKING SOUND IN THE ENGINE. THE RPMS WERE REGISTERING HIGH, THE TRACTION CONTROL INDICATOR ILLUMINATED, AND THE CRUISE CONTROL STOPPED WORKING WITH THE INDICATOR FLASHING ON AND OFF. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD. THE DEALER WAS CALLED AND WANTED TO DIAGNOSE THE FAILURE FOR A FEE. THE CONTACT RESEARCHED THE FAILURE AND FOUND NHTSA CAMPAIGN NUMBER: 18V772000 (ENGINE AND ENGINE COOLING) RELATED…

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ODI 11762874

The contact owns a 2013 Subaru Crosstrek. The contact stated that while driving, the transmission seized, causing the vehicle to come to a sudden stop. The contact stated that several unknown warning lights were illuminated on the instrument panel, and the vehicle went into LIMP Mode. The vehicle was towed to a dealer, where it was diagnosed with a transmission solenoid and valve body failure. The contact stated that the vehicle was previously taken to a dealer for regular maintenance 3,000 miles prior to the failure. The manufacturer was notif…

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ODI 11204483 · 99,950 mi

ALL DASH LIGHTS CAME ON AT AROUND 99980 MILEAGE, INCLUDING BLINKING OIL AT TEMPERATURE DASH LIGHT, ABS LIGHT, HILL LIGHT, TRACTION CONTROL AND CHECK ENGINE LINE. IT IS ALSO SLUGGISH UPON ACCELERATION WHEN I FIRST START. AT FIRST START ONLY CHECK ENGINE LIGHT COMES ON THEN AFTER SLUGGISH ACCELERATION ALL THE LIGHTS ABOVE COME ON. CRUISE LIGHT FLASHES AND CRUISE DOESNT WORK AND SHIFTING PADDLES DONT WORK. ALL LIGHTS CAME ON WHEN I TURNED ON CAR TO MOVE IT.

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

71 mentions · 6.0% of complaints

Median mileage: 29,379 mi (38 usable records).

ODI 11193710 · 65,000 mi

SUBARU HAS ISSUED TWO RECALLS FOR THE SUBARU CROSSTREK 2013: BREAK LIGHTS AND ENGINE STALLS DUE TOMORROW VALVE CRACK. THESE ARE BOTH SAFETY RECALLS. I CONTACTED TWO SUBARU DEALERS FOR THE RECALL, AND IT'S BEEN A MONTH SINCE THEY'VE SAID THEY COULD TAKE MAY CAR. I CALLED TWICE MORE, AND THEY KEEP TELLING ME ANOTHER MONTH.

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ODI 11184811

CALLED EL PASO, TX SUBARU DEALERSHIP TO SCHEDULE FIX OF SAFETY RECALL WTY-84. FIRST TIME ON 1/14/19 AND 1/16/19. TOLD BOTH TIMES SOMEONE WOULD GET BACK WITH ME TO SCHEDULE THE RECALL REPAIR. CALLED TODAY, 3/7/19 AND WAS TOLD THAT THERE IS A LIST, APPROXIMATELY 15 PEOPLE AHEAD OF ME ON THIS LIST, FOR THE SAFETY RECALL AND THAT I AM NOT ON THAT LIST AND IT COULD TAKE AN ADDITIONAL 1 TO 2 WEEKS TO GET MY VEHICLE IN FOR THE REPAIR AND THAT WASN'T A GUARANTEE. I HAVE NOT TAKEN MY VEHICLE ON ANY LONG DISTANCE TRIPS IN FEAR THAT THE ENGINE MAY STA…

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ODI 11191480

I WOULD LIKE ANSWER TO WHY THE CVT WAS GIVEN AN EXTENDED WARRANTY AND IF THERE IS A FUTURE RECALL ON THIS TRANSMISSION DUE TO STALLING? I NEVER RECEIVED NOTICE OF THE 10 YEAR OR 100,000 MILE EXTENDED WARRANTY WHICHEVER COMES FIRST. MY CAR IS ABOVE THAT (123,000 MILES). I HAVE BEEN HAVING ISSUES WITH IT AND IT WAS DIAGNOSED WITH CVT PROBLEMS AND THE ESTIMATED REPAIR COST IS OVER $8,000. THE SUBARU DEALER TOLD ME THEY AREN'T EVEN ALLOWED SERVICE THE TRANSMISSION... IS THIS DUE TO THE PROBLEMS? I AM A SINGLE MOTHER ON A TEACHER'S SALARY THAT SAVED…

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Battery drain and no-start mentions

37 mentions · 3.1% of complaints

Median mileage: 18,116 mi (12 usable records).

ODI 11119786 · 62,000 mi

CAR STALLED AND DIED WHILE DRIVING ON FREEWAY TRAVELING 75MPH. FELT LIKE THE TRANSMISSION SHIFTED INTO A LOW GEAR AND THE RPM'S REVVED. CAR IMMEDIATELY LOST POWER AND FORTUNATELY I WAS ABLE TO SAFELY MOVE TO FREEWAY SHOULDER. CAR WOULD NOT START AND HAD TO BE TOWED BUT ALL ELECTRICAL STILL FUNCTIONED. I WAS LOW ON GAS BUT NOT OUT. I WAS ON FREEWAY AT 11:30PM JUST OUTSIDE DETROIT WHEN THIS OCCURRED. RIDICULOUSLY UNSAFE. VEHICLE IS CURRENTLY AT DEALER AND WILL BE LOOKED AT 8/14/2018. INCIDENT 8/9/2018. EXACT SAME SYMPTOMS HAPPENED TO THE SAME …

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ODI 11098973 · 30,000 mi

APRIL 2018 WHILE DRIVING ON THE HIGHWAY THE GAS PEDAL SUDDENLY STOPPED FUNCTIONING BUT THE ENGINE WAS STILL RUNNING AT IDLE. RESTARTING THE CAR FIXED THE ISSUE BUT IT HAPPENED AGAIN 10MIN LATER. BOTH INSTANCES ALMOST CAUSED AN ACCIDENT. AFTER THE SECOND TIME IT HAPPENED THE CAR WOULD NOT START AND IT HAD TO BE TOWED TO A DEALERSHIP. THE DEALERSHIP SAID THAT NOTHING WAS WRONG WITH IT AND RETURNED THE VEHICLE, NOW ONE MONTH LATER THE ACCELERATOR STOPPED FUNCTIONING WHILE DRIVING ON THE HIGHWAY ALMOST CAUSING AN ACCIDENT. THE VEHICLE WOULD NOT ST…

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ODI 11162235 · 5,700 mi

TL* THE CONTACT OWNED A 2016 SUBARU CROSSTREK. THE CONTACT STATED THAT VEHICLE WOULD NOT START. COLONIAL SUBARU (761 E CHESTER ST, KINGSTON, NY 12401, [phone removed]) ADVISED THE CONTACT TO GO TO AN INDEPENDENT MECHANIC TO HAVE OIL ADDED TO THE VEHICLE. THE CONTACT CALLED THE MANUFACTURER WHO SENT A LETTER TO SCHEDULE A SERVICE APPOINTMENT WITH THE DEALER. THE DEALER CHANGED THE OIL AND A 1,000 MILE TEST WAS TO BE PERFORMED TO CHECK THE STATUS. AFTER THE VEHICLE HAD BEEN PARKED FOR AN EXTENDED PERIOD OF TIME, IT FAILED TO START WHILE IT WAS RA…

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Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Brake response concerns

25 mentions · 2.1% of complaints

Median mileage: 15,000 mi (13 usable records).

ODI 11232902 · 10 mi

TL* THE CONTACT OWNS A 2013 SUBARU CROSSTREK. WHILE DRIVING 20 MPH, THE CONTACT PUMPED THE BRAKE PEDAL SEVERAL TIMES, BUT THE VEHICLE WOULD NOT BRAKE OR STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE EVENTUALLY CAME TO A COMPLETE STOP AFTER MULTIPLE ATTEMPTS. THE CONTACT TOOK THE VEHICLE TO AN UNKNOWN DEALER TO BE DIAGNOSED AND REPAIRED, BUT THE FAILURE CONTINUED. THE UNKNOWN DEALER IS NO LONGER IN BUSINESS AND THE REPAIR SPECIFICS WERE NOT DISCLOSED. THE VEHICLE WAS THEN TAKEN TO STAR SUBARU (206-26 NORTHERN BLVD, BAYSIDE, NY …

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ODI 11118267 · 25,000 mi

SOMETIMES WHEN PUSHING THE BRAKE PEDAL THE ABS LIGHT COMES ON AND WILL NOT ALLOW THE CAR TO SHIFT FROM PARK. OTHER TIMES MAY COME ON WHILE DRIVING. THE CAR ONLY HAS 25K MILES ON IT. I DON'T WANT TO DRIVE ANYWHERE AND GET STUCK THERE NOR DO I NEED A BRAKE PROBLEM IN SNOW AS I LIVE IN NEW YORK STATE. AFTER READING ONLINE IT SEEMS TO BE NOT AN UNCOMMON ISSUE BUT MORE IMPORTANTLY IT IS A SAFETY ISSUE. AFTER SHUTTING THE CAR ON AND OFF MULTIPLE TIMES THE ABS LIGHT GOES OUT AND THE CAR IS THEN ABLE TO SHIFT. AGAIN I DON'T NEED TO WORRY ABOUT MY PERSO…

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ODI 10894419 · 5,450 mi

WAS STANDING IN THE LINE OF OTHER CARS ON THE STOP SIGN FOR SEVERAL MINUTES, BRAKE PEDAL LOST IT'S HEIGHT AND DEPRESSED BY ITSELF, CAUSING MY FOOT TO SLIP FROM BRAKE TO DRIVE PEDAL AND SUBSEQUENTLY CAUSED A DAMAGE TO MY CAR AND A CAR IN FRONT OF MINE. I WAS LUCKY THAT THERE WERE NO PEDESTRIANS AT THE TIME.

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Hard or delayed shifting

25 mentions · 2.1% of complaints

Median mileage: 3,600 mi (5 usable records).

ODI 10861492 · 384 mi

THE LAG TIME ON THE CVT GOING FROM REVERSE TO DRIVE IS BEYOND ANNOYING IT IS DANGEROUS. IT TAKES 1-2 SECONDS FOR THE CAR TO MOVE AND BECAUSE OF THIS LAPSE THERE IS A GOOD CHANCE THAT THE CAR WILL LURCH. FOR EXAMPLE, IF BACKING OUT OF A PARKING SPACE AND TRAFFIC WARRANTS THAT YOU PULL BACK INTO THE SPACE IT CAN LEAD TO A POTENTIAL OUT OF CONTROL SITUATION.

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ODI 11475956

At 89,000 the transmission was replaced because of a “known issue” and I was having problems. The car would lurch and hesitate coming off traffic stops. This prompted me to go to the dealer who called Subaru who offered to replace transmission, no further questions asked. Less than 20,000 miles later, this new transmission is causing problems again to the tune of $12,000! They refuse to replace it at no charge when they KNOW the CVT transmissions have issues

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ODI 11690682

In August of 2024, I got into my car in a parking lot and turned the key in the ignition. The car started revving really high. I waited for it to slow down, and then I put it into reverse. The car shot back and would have hit the building if I hadn't slammed on the brakes. Fortunately, there wasn't anyone behind the car at the time, but the woman who had just walked in back of my car to enter the building stood there looking at me. I slowly put my foot on the gas pedal and drove home. The following day, I had a tow truck come and take the car t…

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Steering assistance concerns

20 mentions · 1.7% of complaints

Median mileage: 40,104 mi (12 usable records).

ODI 11161464 · 45,000 mi

I WAS DRIVING ON A 2 LANE HIGHWAY GOING 55MPH. MY KNEE BUMPED THE STEERING COLUMN AND AT THAT MOMENT THE DASH WENT BLANK, I LOST POWER STEERING AND BRAKES. I WAS ABLE TO PULL OVER ONTO THE SHOULDER BEFORE THE STEERING LOCKED UP. I HAD NO IDEA WHAT HAD JUST HAPPENED. AFTER AWHILE I DISCOVERED THE CAR WOULD RESTART AND DROVE THE REMAINING 20 MILES HOME WITH NO PROBLEM. IT WASN'T UNTIL I CALLED THE DEALER THE NEXT DAY AND LOOKED ONLINE THAT I REALIZED WHAT HAD HAPPENED. I'M SHORT , 5'1' AND HAD THE STEERING COLUMN AT THE LOWEST POSITION AND T…

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ODI 11232630

TOTAL POWER STEERING FAILURE AT 40,076 MILES. DEAL READ CODE C2532. DEALER REPLACED FULL STEERING SYSTEM; RACK, CONNECTORS. STILL DID NOT WORK. REPLACED 80 AMP FUSE ON POSITIVE TERMINAL. NOTE THAT STEERING FAILURE OCCURRED WHILE VEHICLE WAS OFF. MAJOR CONCERN IF IT HAD HAPPENED DURING OPERATION.

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ODI 11242452 · 41,000 mi

MY KEY GETS STUCK IN THE IGNITION ON THE ACC POSITION, SO I CAN NOT LEAVE MY CAR WITH THE KEY IN IT BECAUSE THE BATTERY IS STILL ON. THE VEHICLE IS STATIONARY AND IN PARK. I TURN THE KEY COUNTER CLOCKWISE TO TURN THE CAR OFF AND REMOVE THE KEY, THE KEY WILL NOT GO FURTHER THAN THE ACC POSITION, AND NO, IT IS NOT THAT I'M NOT PUSHING IT IN ENOUGH OR THE STEERING WHEEL LOCK. I AM ESSENTIALLY STUCK IN MY CAR OR AT RISK OF IT BEING STOLEN. IT HAPPENS FREQUENTLY (AT LEAST ONCE A DAY) BUT NOT EVERY SINGLE TIME I DRIVE THE CAR. IT HAS MADE IT IMPO…

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Fuel smell or leak mentions

2 mentions · 0.2% of complaints

Median mileage: 4,203 mi (2 usable records).

ODI 11436584 · 1,000 mi

The contact owns a 2013 Subaru Crosstrek. The contact stated that after refueling with the fuel tank at 3/4 tank full, the fuel gauge failed to provide the correct fuel level. The vehicle was taken to the local dealer who replaced the fuel sending tank, but the failure continued to occur. The contact indicated that the failure had caused fuel leakage and spillage while adding fuel to the vehicle. The manufacturer was notified of the failure. The failure mileage was 1,000.

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ODI 11375225 · 7,405 mi

MY WIFES CAR STARTED SMELLING LIKE GASOLINE INSIDE THE PASSENGER COMPARTMENT. WE TOOK IT TO A SUBARU DEALER AND A RODENT HAD CHEWED THE HIGH PRESSURE GAS LINE. IT THEN SPRAYED GASOLINE RIGHT INTO HER BACK SEAT FOAM AND CUSHION. IF WE TAKE THE RODENT OUT OF THE EQUATION, THIS CAR IS NOT SAFE AND WE WANT OUR MONEY BACK IN FULL. THE MATERIAL FOR WIRING AND FUEL LINES ARE MADE FROM A SOY BASED PRODUCT ATTRACTING RODENTS. THE SEAL THEY USE FOR THE GAS TANK ACCESS UNDER THE REAR SEAT IS A CHEAP FOAM NOT A NEOPRENE RUBBER OR O-RING. IF THE GAS WOULD O…

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Matching rule\b(fuel leak\w*|gas leak\w*|gas(?:oline)? smell|smell\w* (?:of )?(?:fuel|gas))\b

Oil consumption or dilution

1 mentions · 0.1% of complaints

Median mileage: 65,000 mi (1 usable records).

ODI 11162213 · 65,000 mi

I MADE SEVERAL COMPLAINTS ABOUT THE CAR NOT STARTING, TOO MUCH OIL CONSUMPTION ETC...THEN ON NOVEMBER 11, 2018, AT 3.42PM I WAS DRIVING ON HIGHWAY 87 WHEN CAR STOPPED SUDDENLY, SMOKE CAME OUT AND FLAMES. IT BURNED DOWN IN 15 MINUTES. POLICE AND FIRE DEPARTMENT CAME TO TURN THE FIRE DOWN. THE CAR IS TOTAL LOSS. I COULD HAVE DIED

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Matching rule\b(oil consumption|burn\w* oil|consum\w* oil|oil dilution|gas(?:oline)? in (?:the )?oil)\b