Auto Recall Watch
U.S. public vehicle records

2021 Subaru OUTBACK problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

296 owner complaints analyzed

4 distinct recall campaigns

3,600 mi median reported failure mileage

Scope: 2021 model year. Data updated: . 61 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Visibility/Wiper is the most frequently named component, appearing in 97 of 296 complaints (32.8%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Electrical and battery issues5117.2%
Braking behavior3311.1%
Steering behavior103.4%
Engine operation82.7%
Transmission and shifting51.7%
Fuel system concerns10.3%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Visibility/Wiper
97
Electrical System
72
Unknown Or Other
65
Engine
21
Vehicle Speed Control
19
Forward Collision Avoidance: Automatic Emergency Braking
18
Air Bags
16
Forward Collision Avoidance: Warnings
13
Component breakdown data
CategoryCount
Visibility/Wiper97
Electrical System72
Unknown Or Other65
Engine21
Vehicle Speed Control19
Forward Collision Avoidance: Automatic Emergency Braking18
Air Bags16
Forward Collision Avoidance: Warnings13

Visibility/Wiper: 97; Electrical System: 72; Unknown Or Other: 65; Engine: 21; Vehicle Speed Control: 19; Forward Collision Avoidance: Automatic Emergency Braking: 18; Air Bags: 16; Forward Collision Avoidance: Warnings: 13

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
55
25,000 to 49,999
4
50,000 to 74,999
2
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,00055
25,000 to 49,9994
50,000 to 74,9992
75,000 to 99,9990
100,000 to 149,9990
150,000 and above0

Under 25,000: 55; 25,000 to 49,999: 4; 50,000 to 74,999: 2; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (55). 235 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2020
5
2021
103
2022
61
2023
56
2024
37
2025
20
2026
14
Complaints over time data
CategoryCount
20205
2021103
202261
202356
202437
202520
202614

2020: 5; 2021: 103; 2022: 61; 2023: 56; 2024: 37; 2025: 20; 2026: 14

Pattern summary

Visibility/Wiper leads the component reports. Electrical and battery issues appears in 51 complaint narratives. Braking behavior appears in 33 complaint narratives. Steering behavior appears in 10 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11396114 · 2021-02-13 (February 13, 2021)

I BOUGHT A NEW CAR IN DECEMBER 2020. ONE DAY IN JAN 2021, I NOTICED THAT THE BATTERY HAD DIED. I JUMP STARTED IT AND THEN IN FEBRUARY 2021, I HAD TO JUMPSTART IT 3 TIMES. AT LEAST THE LAST INSTANCE, I WAS CAREFUL TO CHECK NO INTERIOR LIGHTS WERE ON, AND IT STILL HAPPENED. I WENT TO THE DEALER AND THEY REPLACED THE BATTERY. I HOPE THAT FIXES IT.

Owner-reported narrative. 2,500 miles reported. Look up ODI 11396114 at NHTSA ↗

Owner report 11403232 · 2021-03-16 (March 16, 2021)

PURCHASED THE CAR 7 DAYS AGO. DROVE APPROXIMATELY 50 MILES SO FAR. WENT OUT TO START THE CAR THIS MORNING AND THE BATTERY WAS DEAD. NO LIGHTS HAD BEEN LEFT ON. CAR NEEDED TO BE JUMPED.

Owner-reported narrative. 210 miles reported. Look up ODI 11403232 at NHTSA ↗

Owner report 11405068 · 2021-03-26 (March 26, 2021)

TL* THE CONTACT OWNS A 2021 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE BRAKES ENGAGED INADVERTENTLY. THE CONTACT TOOK THE VEHICLE TO HYMAN BROS. SUBARU (11960 MIDLOTHIAN TURNPIKE, MIDLOTHIAN, VA 23113) WHERE THE FAILURE COULD NOT BE DUPLICATED. THE DEALER STATED THAT THE EYESIGHT BY THE REAR VIEW MIRROR NEEDED TO BE RECALIBRATED. THE VEHICLE REMAINED AT THE DEALER UNREPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 900.

Owner-reported narrative. 900 miles reported. Look up ODI 11405068 at NHTSA ↗

Owner report 11421481 · 2021-06-19 (June 19, 2021)

While moving forward slowly with foot lightly on the brakes and pulling into a parking space at local shopping center the car accelerated and the steering wheel turned to the right. The result of the cars actions made the car jump the curb, drive across the sidewalk and then across small hedges in the landscaped area. Car finally came to a stop about 20 feet later, with me pushing hard on the brake, just prior to entering parking lot roadway cross traffic. There was no alarm, warning or any other indication from any of the safety systems. A…

Owner-reported narrative. Look up ODI 11421481 at NHTSA ↗

Owner report 11432757 · 2021-09-13 (September 13, 2021)

The Auto-start feature, which stops the engine at a light, then restarts, is very dangerous. It cannot be permanently turned off - always on by default. 1 if the steering wheel is not perfectly straight, it jerks out of your hand when the engine restarts. 2 the car jerks forward when the engine restarts. This has already put me in danger of a crash several times - and this 'feature' must be actively disengaged each and every time the car is started. It should be able to be permanently turned off - not always on by default.

Owner-reported narrative. Look up ODI 11432757 at NHTSA ↗

Owner report 11431370 · 2021-09-01 (September 1, 2021)

The contact owns a 2021 Subaru Outback. The contact stated while coming out of a full stop, the vehicle would stall without warning. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer but was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 6,500.

Owner-reported narrative. 6,500 miles reported. Look up ODI 11431370 at NHTSA ↗

Owner report 11467029 · 2022-06-01 (June 1, 2022)

The contact owns a 2021 Subaru Outback. The contact stated while at a traffic light, the vehicle stalled. The instrument panel lights illuminated then went dark. The police came but there was no police report filed. The police had the vehicle towed to a dealer. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 12,500.

Owner-reported narrative. 12,500 miles reported. Look up ODI 11467029 at NHTSA ↗

Owner report 11505358 · 2023-02-03 (February 3, 2023)

The contact owns a 2021 Subaru Outback. The contact stated that while driving approximately 68 MPH with the cruise control activated, the vehicle suddenly lost motive power. No warning lights were illuminated. The contact stated that it was difficult while attempting to shift the gear lever out of drive(D). The contact stated that once she was able to shift the gear shifter, she shifted into park(P) to turn off the vehicle. The vehicle was restarted after multiple attempts. The contact then noticed that the parking brake had engaged independent…

Owner-reported narrative. 14,000 miles reported. Look up ODI 11505358 at NHTSA ↗

Owner report 11611660 · 2024-08-29 (August 29, 2024)

The car flashed “eye sight off” before flickering and shutting off while I was braking at a stop light. I tried putting my car into park and then turning it off and restarting it but it would not turn back on. I tried this a few more times but I was in the middle lane of a heavily trafficked street. The steering wheel was locked and I was not able to immediately remove it from the road and maybe an hour later it was able to be shifted into neutral and moved out of the street. However, it would still not turn on and when I did open my power gate…

Owner-reported narrative. Look up ODI 11611660 at NHTSA ↗

Owner report 11654281 · 2025-04-12 (April 12, 2025)

Purchased used with just over 60k miles & have had less than a year. Vehicle still under 80k miles. Told transmission needs replaced but found service records from previous owner which shows fuel pump replaced twice at about 20k mile intervals & I am just under 20k miles past previous pump replacement. Vehicle does not run at the moment & warranty company refusing to help.

Owner-reported narrative. Look up ODI 11654281 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

296 unique complaints in this selection. Analysis snapshot: 2026-10-01.

20.6%Usable mileage61 / 296 records
100.0%Valid incident date296 / 296 records
100.0%Valid filing date296 / 296 records
100.0%Ordered incident and filing dates296 / 296 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component201220132014201520162017201820192020202120222023202420252026
Electrical System
3512.0%
ODI 10467121 · 3,750 mi

IN EARLY DECEMBER OF 2011 MY WIFE AND I PURCHASED A 2012 SUBARU OUTBACK WITH A 4 CYLINDER ENGINE, CVT TRANSMISSION. WE HAD TO WAIT A DAY FOR OUR OUTBACK BECAUSE IT WAS BEING REPAIRED DO TO A BRAKE SYSTEM RECALL. EVER SINCE PURCHASING THE OUTBACK WE HAVE HAD A SERIOUS ISSUE WHEN USING THE PADDLE SHIFTERS TO SLOW DOWN FOR A STOP. WHEN THE TACH SLOWS TO ABOUT 1100 RPM IN FIRST OR SECOND GEAR THE ENGINE THEN ACCELERATES TO UP TO 2500 RPM, SLOWING DOWN AND THEN SPEEDING UP AGAIN THEN REPEATING THE CYCLE OVER EVEN IF YOU APPLY THE BRAKES. SOMET…

Look up ODI 10467121 at NHTSA ↗

237.7%
ODI 10485982 · 325 mi

MADE A TURN AND WAS HALFWAY DOWN THE BLOCK GOING APPROXIMATELY 15 MPH WHEN THE ENGINE SUDDENLY SHUT OFF. THE INSTRUMENT GAUGE LIT UP WITH ALL SORTS OF ANNUNCIATORS. I WAS ABLE TO PULL OVER TO A SAFE LOCATION AND PARK. THE FOLLOWING ANNUNCIATORS WERE FLASHING; AT OIL TEMP, CRUISE CONTROL INDICATOR, AND THE BRAKE LIGHT. THE FOLLOWING ANNUNCIATORS WERE LIT SOLID; CHECK ENGINE WARNING LIGHT /MALFUNCTION INDICATOR LIGHT AND THE VEHICLE DYNAMICS CONTROL WARNING LIGHT. TURNED OFF VEHICLE. WAITED. TURNED ENGINE ON AND THE ANNUNCIATORS WERE STILL PRESEN…

Look up ODI 10485982 at NHTSA ↗

3114.9%
ODI 10593593 · 800 mi

THE ELECTRONIC PARKING BRAKE ENGAGES WHILE THE VEHICLE IS UNDERWAY. WHEN THE FAULT IS CLEARED AND DRIVING RESUMES THE ELECTRONIC PARKING BRAKE AGAIN ENGAGES. THE MFG ( SUBARU) PROVIDES A SMALL TOOL & INSTRUCTIONS HOW TO CRAWL UNDER THE CAR, USE THE TOOL TO MECHANICALLY RELEASE THE ELECTRIC PARKING BRAKE. IF A TOOL IS PROVIDED ALONG WITH INSTRUCTIONS IN THE OWNER MANUAL HOW TO RELEASE A FAULTY ELECTRONIC PARKING BRAKE ( WHICH MAY ENGAGE WHILE THE VEHICLE IS UNDER WAY ) THIS IS A CLEAR WARNING OF A POSSIBLE UNSAFE OPERATING CONDITION. THE C…

Look up ODI 10593593 at NHTSA ↗

12123.7%
ODI 10671119 · 450 mi

AFTER BEING PARKED OUTSIDE OVERNIGHT WITH TEMPERATURES BELOW 0 DEGREES F, THE VEHICLE STARTED FINE THE FOLLOWING MORNING BUT HAD NUMEROUS WARNING LIGHTS ILLUMINATE (POWER STEERING, AT OIL TEMPERATURE, AMONG OTHERS) WHILE IDLING IN MY DRIVEWAY. VEHICLE WARMED UP FOR 5 MINUTES. ONCE WARMED UP, OWNER TURNED THE VEHICLE OFF AND ATTEMPTED TO RESTART 20 MINUTES LATER. VEHICLE WOULD NOT RESTART BUT OTHER ELECTRICAL COMPONENTS (LIGHTS, RADIO, ETC) WORKED BUT THE STARTER WOULD NOT ENGAGE. VEHICLE TOWED TO DEALERSHIP FOR DIAGNOSIS OF WHAT APPEARS TO B…

Look up ODI 10671119 at NHTSA ↗

30247.0%
ODI 10789134 · 1,000 mi

MY CAR REQUIRED 2 REPAIRS 5 WEEKS APART OF THE WIRING BUNDLE CONTROLLING THE FOG LIGHTS AND LOW OIL LEVEL SENSOR DUE TO A CRITTER CHEWING THE BUNDLE WHILE IT WAS PARKED. I NOW HAVE BOUNCE LAUNDRY SHEETS STUFFED AROUND THE ENGINE COMPARTMENT AT THE SUGGESTION OF THE DEALER; THEY SEE THIS OFTEN FROM CARS OUT OF THE MOUNTAINS.

Look up ODI 10789134 at NHTSA ↗

38141.5%
ODI 10917279 · 2,000 mi

TL* THE CONTACT OWNS A 2017 SUBARU OUTBACK. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THERE WAS AN LOUD ABNORMAL SOUND. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE CONTACT ALSO MENTIONED THE ALL THE WINDOWS FAILED TO FUNCTION EXCEPT FOR THE DRIVER SIDE WINDOW. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000. UPDATED 01/11/2017*CT UPDATED 06/07/17*LJ CONSUMER DEALER WAS MADE AWARE OF WINDOW FAILURE AND IT WAS FIXED. (STILL MAKING SAME LOUD NOISE (12-3-16). UPDATED 7…

Look up ODI 10917279 at NHTSA ↗

25731.7%
ODI 11041865 · 950 mi

THE CAR IS PARKED. THE FLASHERS ARE ACTIVATED. THE CAR IS THEN LOCKED FROM THE OUTSIDE WITH THE KEY FOB. AFTER RETURNING TO THE CAR A SHORT TIME LATER (MAYBE 5 MINUTES OR SO) THE KEY FOB IS TOTALLY UNUSABLE. LOCK, UNLOCK, REAR HATCH OR PANIC DO NOT WORK. MUST THEN USE THE KEY IN THE DOOR LOCK, TO UNLOCK THE DOOR. THEN, OF COURSE, THE ALARM SOUNDS UNTIL YOU CAN PUT THE KEY INTO THE IGNITION TO SILENCE THE ALARM. THERE APPEARS TO BE A TIME OUT PROBLEM BECAUSE THE KEY FOB CAN UNLOCK THE CAR WITH THE HAZARD FLASHERS ON, RIGHT AFTER LOCKING THE CAR…

Look up ODI 11041865 at NHTSA ↗

35434.2%
ODI 11166434 · 300 mi

NAVIGATION SYSTEM FAILURE! I HAVE 3200 MILES ON MY 2019 OUTBACK AND SINCE DAY 1 HAVE HAD PROBLEMS USING THE NAV SYSTEM. THE SYSTEM FREEZES UP COMPLETELY CAUSING EVERYTHING NOT WORK RADIO BACK UP CAMERA ETC. SYSTEMS STAYS ON AT NIGHT DRAINING BATTERY. IT SPORADICALLY WORKS AND WORKS LESS AND LESS EVERY DAY HAD A DEAD BATTERY ALREADY ON A 2019 VEHICLE. *TR

Look up ODI 11166434 at NHTSA ↗

25328.1%
ODI 11277145 · 520 mi

TL* THE CONTACT OWNS A 2020 SUBARU OUTBACK. WHILE THE VEHICLE WAS AT AN INTERSECTION, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL; HOWEVER, THE ELECTRONIC EMERGENCY BRAKE ENGAGED WITHOUT WARNING. AS A RESULT, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO SUBARU OF BEND (2060 NE HWY 20, BEND, OR 97701, [phone removed]) WHERE IT WAS CURRENTLY BEING DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE F…

Look up ODI 11277145 at NHTSA ↗

7224.3%
ODI 11396114 · 2,500 mi

I BOUGHT A NEW CAR IN DECEMBER 2020. ONE DAY IN JAN 2021, I NOTICED THAT THE BATTERY HAD DIED. I JUMP STARTED IT AND THEN IN FEBRUARY 2021, I HAD TO JUMPSTART IT 3 TIMES. AT LEAST THE LAST INSTANCE, I WAS CAREFUL TO CHECK NO INTERIOR LIGHTS WERE ON, AND IT STILL HAPPENED. I WENT TO THE DEALER AND THEY REPLACED THE BATTERY. I HOPE THAT FIXES IT.

Look up ODI 11396114 at NHTSA ↗

4710.2%
ODI 11424796

Vehicle was purhased in early June 2021. Vehicle was being operated on State Highway Route 55 at Milepost 46.7, in Elk Township, Gloucester County. Traffic was heavy, with southbound transient traffic traveling to New Jersey Shore points. Vehicle simultaneously lost power and began to display several error/warning messages on dashboard at approximately 13:52 hours. Vehicle was pulled to the right shoulder of the roadway and I began to smell something burning. As I removed personal effects from vehicle I exited and saw smoke coming from t…

Look up ODI 11424796 at NHTSA ↗

1719.1%
ODI 11488010 · 300 mi

The contact owns a 2023 Subaru Outback. The contact stated that upon purchasing the vehicle from the dealer on October 3, 2022, he noticed that the automatic collision alert to the Emergency Services, the diagnostic alert, the remote services, the SOS emergency alert, the stolen vehicle recovery alert, the Roadside Assistance alert, and the multimedia features were inoperable. The dealer was notified of the failure and informed the contact that it was a known manufacturer defect associated with an unknown control module. The vehicle was not dia…

Look up ODI 11488010 at NHTSA ↗

1615.7%
ODI 11546993

My issue is that my 2024 outback wilderness has a idling problem when starting cold or hot engine the RPM’s are at 1800 rpm for 1 to 5 minutes .. I feel this is a hazard to public safety in cold weather conditions because it stays at high idle and therefore stopping on slick roads is a problem.. I’ve had this at just one dealership a they said car is normal I do not feel it is safe .. I am a [XXX] male and have had many new automobiles and never had a real complaint this is a very serious complaint I hope someone inquires about it asap . Subar…

Look up ODI 11546993 at NHTSA ↗

1214.8%
ODI 11689091

I purchased my car on [XXX]. Since then I have now had two incidents where I was driving on the expressway and the computer completely shuts down. Engine is still active but the dashboard goes black, air conditioning turns off, turn signals don’t work etc. I brought it back to Gerald Subaru of Naperville and they told me the first time that they had not done the factory reset when they first got the vehicle. They explained to me they fixed the issue and it would never happen to me again. It happened again to me yesterday on the expressway. I wa…

Look up ODI 11689091 at NHTSA ↗

531.3%
ODI 11730401

I bought my 2026 Subaru Outback 3/20/2026, I plugged in my FIXD sensor into the OBDII port of my new car and there was nothing available. I made an appointment with Austin Subaru to check why the OBDII port was not working and my assigned rep told me that they were having issues with all of their 2026 Subaru Outbacks, I signed in for my appointment on my arrival 4/7/2026 and the following day I was notified that I had missed my appointment. I called the Rep. and requested a call back but that did not happen. I was at the dealership no more th…

Look up ODI 11730401 at NHTSA ↗

Visibility/Wiper
51.7%
ODI 10703756 · 62,880 mi

I RECENTLY PURCHASED A VEHICLE FROM MASTRIA SUBARU OF RAYNHAM MA. IT HAD A CRACK IN THE WINDSHIELD THAT WAS IN THE DRIVERS DIRECT VIEW OF THE ROAD.IT INITIALLY FAILED INSPECTION FOR THIS ,WE WERE TOLD TO COME BACK TO HAVE IT FIXED.THEY DID VERY LITTLE BUT MAKE THE PROBLEM WORSE.THEN THEY PASSED IT FOR INSPECTION,WHEN I ASKED THE SERVICE MANAGER HE SAID IT WAS OUR PROBLEM HAVE YOUR INSURANCE FIX IT.NOW WE HAVE A VEHICLE THAT IS VERY HARD TO DRIVE BECAUSE THERE IS A CRACK IN FRONT OF THE DRIVER.IS THERE ANYTHING THAT CAN BE DONE TO RESOLVE THIS …

Look up ODI 10703756 at NHTSA ↗

113.7%
ODI 10578528 · 24,000 mi

TL* THE CONTACT OWNS A 2013 SUBARU OUTBACK. THE CONTACT STATED WHILE DRIVING 65 MPH SHE HEARD A LOUD NOISE AND THE GLASS SHATTERED ALL OVER THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE TECHNICIAN REPLACED THE SUNROOF BUT WAS UNABLE TO DETERMINE WHAT CAUSED THE FAILURE TO OCCUR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 24,000.

Look up ODI 10578528 at NHTSA ↗

83.8%
ODI 10584654 · 3,600 mi

THE WINDSHIELD POPPED AND CRACKED ACROSS THE BOTTOM FROM THE HEAT OF THE DEFROST FUNCTION. *TR

Look up ODI 10584654 at NHTSA ↗

13025.5%
ODI 10663557 · 500 mi

THIS CAR HAS A SCREEN IN THE DASHBOARD THAT CONTROLS THE STEREO, PHONE, AND OTHER FUNCTIONS. IT HAS A VERY REFLECTIVE GLASSY FINISH. THE SCREEN IS NOT SURROUNDED BY A HOOD OF ANY SORT AND IT IS TITLED AT ABOUT A 50-DEGREE ANGLE. ON OTHER OCCASIONS, I HAVE NOTICED THAT THIS SCREEN REFLECTS A LOT OF SUNLIGHT, BUT IT WAS MORE OF AN ANNOYANCE THAN ANYTHING. ON THIS OCCASION, I WAS DRIVING THE CAR AT ABOUT 1:30 IN THE AFTERNOON, GOING EAST ON A HIGHWAY. THE DASHBOARD SCREEN WAS REFLECTING THE SUN INTO MY EYES SO DIRECTLY THAT IT WAS PAINFUL. IT WAS …

Look up ODI 10663557 at NHTSA ↗

8312.9%
ODI 10760241 · 225 mi

I JUST PURCHASED A 2016 OB 2.5I PREMIUM. I HAVE HAD THE CAR FOR A WEEK AND A HALF. ON FRIDAY I DECIDED TO WASH MY CAR FOR THE FIRST TIME. I STARTED ON THE DRIVERS SIDE, RAISED THE DRIVERS SIDE WIPER, WENT AROUND THE FRONT OF THE CAR AND RAISED THE PASSENGER SIDE WIPER. I THEN WASHED AROUND THE CAR. WHEN I WENT TO PUT THE DRIVERS SIDE WIPER DOWN IT HIT THE PASSENGER SIDE WIPER AND SLAPPED IT DOWN ONTO THE WINDSHIELD. AN HOUR LATER I NOTICED A CRACK COMING FROM THE PASSENGER SIDE. I DID THE "PEN TEST" AND FOUND A SMALL DEPRESSION UNDER THE WI…

Look up ODI 10760241 at NHTSA ↗

20522.4%
ODI 10939636 · 1,000 mi

TL* THE CONTACT OWNS A 2017 SUBARU OUTBACK. WHILE DRIVING VARIOUS SPEEDS, THERE WAS A GLARE FROM OUTSIDE THE VEHICLE THAT REFLECTED OFF THE FACE PLATE OF THE NAVIGATION SYSTEM WITHOUT WARNING. THE FAILURE DISTRACTED THE CONTACT FROM DRIVING AND HINDERED HER VISIBILITY. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THE GLARE FAILURE WAS CONFIRMED. A BUY BACK FOR THE VEHICLE WAS OFFERED; HOWEVER, THE CONTACT DECLINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000. UPDATED 04/06/17 LJ THE CONSUMER STA…

Look up ODI 10939636 at NHTSA ↗

23328.7%
ODI 11016407

DRIVERS SIDE VIEW MIRROR DOES NOT ADJUST FAIR ENOUGH TO SEE MY BLIND SPOT WELL. THIS IS A COMMON PROBLEM. I'VE READ COUNTLESS FORUMS ON POPULAR SUBARU FORUM WEBSITES. THIS IS A SAFETY ISSUE.

Look up ODI 11016407 at NHTSA ↗

32631.5%
ODI 11166434 · 300 mi

NAVIGATION SYSTEM FAILURE! I HAVE 3200 MILES ON MY 2019 OUTBACK AND SINCE DAY 1 HAVE HAD PROBLEMS USING THE NAV SYSTEM. THE SYSTEM FREEZES UP COMPLETELY CAUSING EVERYTHING NOT WORK RADIO BACK UP CAMERA ETC. SYSTEMS STAYS ON AT NIGHT DRAINING BATTERY. IT SPORADICALLY WORKS AND WORKS LESS AND LESS EVERY DAY HAD A DEAD BATTERY ALREADY ON A 2019 VEHICLE. *TR

Look up ODI 11166434 at NHTSA ↗

31334.8%
ODI 11287507 · 4,700 mi

WINDSHIELD CRACKED SPONTANEOUSLY WHILE IN GARAGE OVERNIGHT.

Look up ODI 11287507 at NHTSA ↗

9732.8%
ODI 11375885 · 400 mi

I HAD THE CAR ONLY 10 DAYS FROM THE DEALERSHIP, MY HUSBAND AND I WERE ON THE HIGHWAY HEADING TO AN EVENT WHEN WE HEARD A CRACK, I LOOKED UP AND THERE WAS A HORIZONTAL CRACK HEADING FROM LEFT TO RIGHT IN THE WINDSHIELD.

Look up ODI 11375885 at NHTSA ↗

25555.1%
ODI 11429098

A little penny sized chip on the front windshield has turned into a severe crack from the middle of the windshield to passenger side as well as the the driver side.

Look up ODI 11429098 at NHTSA ↗

1618.0%
ODI 11514367

I've had the vehicle less than 6 months and have already had 3 Safelite repairs for cracks and chips from road debris hitting the windshield. Windshields are fragile and prone to cracking. Attached the latest example, dead-center of photo.

Look up ODI 11514367 at NHTSA ↗

2120.6%
ODI 11524134

The moon roof shattered. Have not even had the vehicle two days yet. It was fine yesterday (5/26/2023). Went out this afternoon (5/27/2023) and found the moon roof completely shattered and fractured. There is a hole near the rear center and fractures covering the entire moon roof window. We had not even operated the moon roof. This vehicle has less than 100 miles on it. Called the dealership and was told to call my insurance company because I could not prove it was caused by a defect.

Look up ODI 11524134 at NHTSA ↗

56.2%
ODI 11633284

small chip / crack in windshield on driver side view

Look up ODI 11633284 at NHTSA ↗

00.0%

No examples available for this selection.

Unknown Or Other
248.2%
ODI 10452906

WHEN DRIVING ON THE HIGHWAY THE VEHICLE EXHIBITS VERY POOR STRAIGHT LINE STABILITY. VEHICLE WANDERS WITHIN THE LANE AND REQUIRES EXCESSIVE STEERING WHEEL CORRECTION TO MAINTAIN STRAIGHT DIRECTION. VEHICLE 500 MILES ON IT (350 DRIVEN BY OWNER) BUT IS NOW SITTING IN DRIVEWAY FOR FEAR OF PERSONAL SAFETY IF EMERGENCY MANEUVER IS NECESSARY ON THE HIGHWAY. *TR

Look up ODI 10452906 at NHTSA ↗

248.1%
ODI 10794909 · 23,000 mi

I WAS CHANGING A FLAT TIRE WITH THE JACK PROVIDED BY SUBARU. I WAS ON A FLAT SURFACE ON ASPHALT. THE JACK COLLAPSED UNDER THE WEIGHT OF THE CAR WHILE I WAS CHANGING THE TIRE, CAUSING THE CAR TO CRASH TO THE GROUND. THE JACK COLLAPSED WHEN THE METAL THREADED BAR INT EH MIDDLE OF THE JACK STARTED TO BEND. PLEASE SEE THE PICTURES OF THE JACK AND OF THE SURFACE I WAS ON (IT SHOWS IT WITH THE SPARE TIRE INSTALLED, WHICH WAS DONE ONLY WITH THE HELP OF ROADSIDE ASSISTANCE BECAUSE I NEEDED THEIR JACK TO COMPLETE THE TASK).

Look up ODI 10794909 at NHTSA ↗

2210.6%
ODI 10689615 · 37,906 mi

HAVING WARMED UP THE CAR IN THE DRIVEWAY FOR FIVE MINUTES AND HAVING DRIVEN FOR APPROXIMATELY 10 MINUTES, BRAKING SEVERAL TIMES, DRIVER APPROACHED THE STOP SIGN AT THE TOP OF THE HILL WHERE THE ROAD INTERSECTS WITH A BUSY HIGHWAY. SHE TRIED TO DEPRESS THE BRAKES AND NOTHING HAPPENED. TO STOP THE CAR, SHE THREW THE CAR INTO PARK. "CHECK ENGINE @ OIL TEMP" LIGHT OR SOMETHING SIMILAR CAME ON. SHE TURNED OFF THE CAR, WAITED A SHORT WHILE AND RESTARTED CAR, SHIFTED INTO DRIVE AND CAR WOULDN'T DO ANYTHING. TURNED OFF CAR. A SHORT WHILE LATER SH…

Look up ODI 10689615 at NHTSA ↗

10821.2%
ODI 10690859 · 2,030 mi

I HAVE 2015 SUBARU OUTBACK WITH EYESIGHT AND BLIND SPOT DETECTION. I HAD STOPPED THE VEHICLE IN THE DRIVEWAY, ABOUT 10 FT FROM THE GARAGE, WAITING FOR MY HUSBAND TO CLEAN THE FLOOR. THE ENGINE WAS RUNNING. WHEN MY HUSBAND CAME OUT OF THE GARAGE AND SIGNALED ME TO PARK THE VEHICLE INSIDE, I WAS ABOUT TO MOVE THE VEHICLE SLOWLY IN THE GARAGE. HOWEVER, THE VEHICLE SUDDENLY STARTED LIKE A BULLET, AS IF IT WAS TRYING TO ACCELERATE TO THAT SET SPEED, QUICKLY. MY HUSBAND HEARD THE WHEELS SCREECHING AND THE VEHICLE ACCELERATING. HE JUMPED ON THE SI…

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12419.3%
ODI 10817540 · 1,120 mi

2016 SUBARU OUTBACK WHILE DRIVING CAR ON I-95 , NOTICED 4-4 IN. CRACK IN LOWER DRIVER SIDE WINDSHIELD ,AFTER INVESTIGATING NOTICED SMALL PIT SIZE OF PENCIL POINT WHERE THE CRACK STARTED. CRACK KEPT GROWING. NEXT DAY CONTINUED MY TRIP ON I-95 , ABOUT 3 HRS LATER ANOTHER CRACK APPEARED IN THE UPPER CENTER OF THE WINDSHIELD , AFTER INVESTIGATING NOTICED SMALL PIT THE SIZE OF PENCIL POINT WHERE THE CRACK STARTED. SAME AS FIRST CRACK I DID NOT NOTICE ANY DEBRIS HITTING THE WINDSHIELD . I RESEARCHED ON THE INTERNET AND FOUND NUMEROUS SIMILAR IN…

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17719.3%
ODI 10960032

I WOULD REALLY LIKE TO PURCHASE A NEW SUBARU OUTBACK, BUT THE FORWARD JUTTING HEADRESTS ("HEAD-RESTRAINING SYSTEM") IS WAY TOO UNCOMFORTABLE. WE ARE LEARNING ALL NEWER VEHICLES SEEM TO HAVE THESE REMARKABLY UNCOMFORTABLE AND POSTURE DAMAGING FORWARD TILTS DUE TO YOUR RECOMMENDATIONS/REQUIREMENTS. PLEASE RE-THINK YOUR CURRENT RECOMMENDATIONS AND DESIGN RECOMMENDED HEADRESTS WHICH ARE SAFE AND DO NOT SACRIFICE POSTURE AND COMFORT. YOUR CURRENT RECOMMENDATIONS ARE CERTAINLY LEADING TO WORSENING ARTHITIC SYMPTOMS AND PAIN FOR PEOPLE SUCH AS ME A…

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16019.7%
ODI 11061559 · 5,040 mi

STARLINK RADIO IN TOURING MODEL WITH 8"SCREEN UNRELIABLE. HAD ISSUES WITH TOUCHSCREEN FREEZING AND CD LOADING ERROR FROM PURCHASE DATE IN AUGUST TO DEC. 18, 2017. DEALER TRIED TO PERFORM SOFTWARE UPDATE AND FRIED RADIO. RADIO WAS REPLACED. ISSUES WORSE WITH NEW RADIO. TOOK 2500 MILE TRIP AND HAD COMPLETE FAILURE OF RADIO, NAVIGATION, BLUETOOTH, BACKUP CAMERA. LETTING CAR SIT CLEARED SOME ERRORS BUT LATER SIMILAR PROBLEMS REOCCURRED. ALSO HAVE ISSUE WITH DOORS DO NOT ALWAYS LOCK WHEN SHIFTING INTO GEAR OR UNLOCKING WHEN SHIFTING INTO PARK.…

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20419.7%
ODI 11120782 · 23 mi

PURCHASED A BRAND NEW 2019 SUBARU OUTBACK 3.6R LIMITED WITH EYESIGHT. WITH LESS THAN 23 MILES ON IT, THE WINDSHIELD SPONTANEOUSLY CRACKED JUST SITTING IN THE GARAGE. RESEARCHING THE WEB SHOWS THIS IS A PROBLEM WITH SUBARU OUTBACK.

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15216.9%
ODI 11281696 · 2,000 mi

ALL FOUR FRONT VENTS IN DASH BOARD RATTLE WHEN GOING ABOUT 40 MPH ON SLIGHTLY ROUGH SURFACE. ALSO LOUD SOUND THAT SOUNDS LIKE POPCORN POPPING ON PASSENGER SIDE THAT SEEMS TO BE COMING FROM THE PASSENGER CORNER OF THE FRONT WINDSHIELD OR DASH BOARD. THE POPCORN SOUND STARTS WHEN DRIVING AT 65 TO 70 MPH.

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6522.0%
ODI 11377849 · 1,500 mi

WINDSHIELD CRACKED SPONTANEOUSLY TWO TIMES. HAD TO REPLACE WINDSHIELD TWICE AND HAD TO RECALIBRATE EYESITE CAMERAS BOTH TIMES. ONE TIME HAPPENED WHILE DRIVING AND THE OTHER TIME PARKED.

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8618.6%
ODI 11424796

Vehicle was purhased in early June 2021. Vehicle was being operated on State Highway Route 55 at Milepost 46.7, in Elk Township, Gloucester County. Traffic was heavy, with southbound transient traffic traveling to New Jersey Shore points. Vehicle simultaneously lost power and began to display several error/warning messages on dashboard at approximately 13:52 hours. Vehicle was pulled to the right shoulder of the roadway and I began to smell something burning. As I removed personal effects from vehicle I exited and saw smoke coming from t…

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1516.9%
ODI 11495209

Apparent know issue. Subaru Outback windshields prone to chips and eventual cracking of entire windshield. Car does not have 2000 miles yet and already needs windshield replacement from rock chip.

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2928.4%
ODI 11564519

Windshield cracked after a rock hit. This is the first crack I have ever had and I believe Subaru glass to be at fault. It continued to splinter while driving at a quick rate even on a smooth road. Which also seems unreasonable. This seems like a safety issue.

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1822.2%
ODI 11625239

Three primary issues of major concern on this vehicle: 1. Phantom emergency - braking at random, both low and high speeds. The most dangerous of the three. 2. Lane keep assist - unaware or unable to compensate for real driving conditions, construction areas, pedestrians walking a dog, heavy machinery on a semi-truck as examples. 3. Infotainment blinding - A large, HIGH GLOSS screen at a 45-degree angle, placing it in the direct reflective angle of three windows: Sunroof, passenger front, passenger rear. Absolutely blinding even with sunglasses …

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637.5%
ODI 11732409

HVAC system heating to dangerous levels and still radiating heat into the cabin even after HVAC system was turned off. To mitigate, direction was changed to feet. Temperatures of over 100 degrees F were observed for sustained periods. Issue is intermittent, however it was reproduced consistently when it was cold outside (cold being cooler than 55 degrees F). I set the temperature to 65 degrees F with the AC on and recirculate, however it didn't make a difference. When this bug happens, it puts out a lot of heat and the only way to get it to coo…

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Power Train
10234.9%
ODI 10451209 · 5,692 mi

I WAS SETTING THE HOMELINK MIRROR ON MY CAR TO RECOGNIZE A PARTICULAR GARAGE DOOR OPENER. THE MIRROR IS POWERED SO I NEEDED TO LEAVE THE CAR IDLING. I PUT THE CAR IN NEUTRAL AND BEGAN THE PROGRAMMING PROCESS. THE LAST STEP IN THE PROCESS IS TO ENGAGE THE GARAGE DOOR OPENER FROM THE MOTOR HEAD. TO PREPARE TO DO THIS, I EXITED THE CAR AND MOVED ON FOOT INTO THE GARAGE TO LOOK FOR A STEP LADDER. AS I WAS SEARCHING FOR A STEP LADDER AND AFTER A PERIOD OF AT LEAST ONE FULL MINUTE, THE AUTOMATIC TRANSMISSION SLIPPED INTO "DRIVE" AT WHICH POI…

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6020.2%
ODI 10482284 · 400 mi

I BOUGHT A SUBARU OUTBACK 2.5 LIMITED ON 9/29/12. THERE HAS BEEN INTERMITTENT CLICKING NOISES DURING ACCELERATION AND WHEN TAKING FOOT OFF THE GAS PEDAL, USUALLY WHEN NEAR OR ABOVE 38 MILES PER HOUR. THE CLICKING NOISES RANGE FOR LOW TO LOUD. MY CAR HAS NOW BEEN IN THE DEALER FOR OVER 1 WEEK. THE FIRST TIME I TOOK IT IN THEY SAID IT WAS DUE TO A LOOSE PANEL BEHIND THE GLOVE COMPARTMENT AND THEY "SCREWED" IT IN PLACE. THE SAME NOISE CONTINUED TO OCCUR WITHOUT IMPROVEMENT. I THEN WENT ON RIDE WITH THE SERVICE CLERK AND HE THOUGHT HE HEARD IT WHE…

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2411.5%
ODI 10560426 · 5,000 mi

TL* THE CONTACT OWNS A 2014 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE SUDDENLY DECELERATED. THE CONTACT HAD TO PUMP THE ACCELERATOR PEDAL SEVERAL TIMES BEFORE THE VEHICLE WOULD RESPOND AND DRIVE NORMALLY. THE CONTACT ALSO STATED THAT WHILE AT A STOP LIGHT, THE VEHICLE STALLED AS THE CONTACT PROCEEDED THROUGH A BUSY INTERSECTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 5000. THE VIN WAS NOT AVAILABLE.

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377.3%
ODI 10669374 · 856 mi

TL* THE CONTACT OWNS A 2015 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, THE VEHICLE FAILED TO ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN INFORMED THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 856. UPDATED 02/18/15*LJ UPDATED 9/12/2017*CN

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426.5%
ODI 10790669 · 560 mi

I WAS IN A STORE PARKING LOT. I DROVE APPROX. 2 BLOCKS AND CAME TO A FULL STOP WHERE THERE WAS A PEDESTRIAN CROSSING. I ACCELERATED MAKING A LEFT TURN AND BEGAN CLIMBING A SMALL HILL TO EXIT THE PARKING AREA. I TRAVELED APPROXIMATELY 20 FEET AND MY CAR LOST ACCELERATION. I PLACED MY FOOT ON THE GAS PEDAL AND PRESSED IT DOWN APPROX. 50 PERCENT. WHILE DOING SO, I DID NOT HEAR THE ENGINE RACING. THE SPEEDOMETER REGISTERED 2 MILES PER HOUR. I BRAKED, CAME TO A FULL STOP AND TOOK MY CAR OUT OF GEAR. I MOVED IT BACK TO DRIVE AND THE CAR RES…

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454.9%
ODI 10929737 · 248 mi

MILEAGE: 248. CAR CONTINUE TO MOVE BACKWARD AFTER SHIFTING FROM REVERSE INTO DRIVE. SHIFTING BACK TO REVERSE AND AGAIN TO FORWARD ( 3 TIMES) DID NOT HELP. IT HAPPENED ON A LEVEL PARKING LOT (SLOW SPEED MOVING). AFTER SHIFTING AUTOMATIC TRANSMISSION FROM PARKING TO REVERSE VEHICLE STARTS MOVING BACKWARD. AFTER COMPLETE STOP, SHIFT LEVER WAS MOVED FROM REVERSE INTO DRIVE. CAR CONTINUE TO DRIVE BACKWARDS AFTER APPLYING GAS PEDAL. SHIFT LEVER WAS MOVED BACK TO REVERSE AND AGAIN INTO DRIVE. CAR STILL WAS MOVING BACKWARDS. THERE WAS 2 MORE ATTEMPT…

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141.7%
ODI 11081469

I WAS DRIVING MY CHILD TO SCHOOL ON A RAINY MORNING IN TRAFFIC,20-30MPH ON A STRAIGHT ROAD. THE CAR STALLED AND THEN THE ENGINE SHUT OFF. (I AM LUCKY I DID NOT GET REAR ENDED; OTHERWISE I WOULD BE IN THE HOSPITAL GETTING MY CHILD CHECKED OUT.) ROLLED OVER TO THE SIDE OF THE ROAD; AS CLOSE AS I COULD GET.. SHIFTED INTO PARK AND RESTARTED THE CAR. STARTED RIGHT UP. I HAD A QUARTER TANK OF GAS AND DROVE THREE MILES AFTER THAT AND STILL HAVE ENOUGH TO GET TO A GAS STATION; SO IT IS NOT A FUEL SUPPLY ISSUE. THIS IS NOT SAFE!!! THIS…

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151.5%
ODI 11246032 · 11,948 mi

FIRST OIL CHANGE AT 5,850 MILES NO PROBLEM. AFTER SECOND OIL CHANGE AT 11,948 MILES, VEHICLE BECAME UNDRIVABLE AS IT STUMBLES AND LOSES POWER BETWEEN 2,000-2,700 RPM. DEALER HAS REPEATED OIL CHANGE 3 ADDITIONAL TIMES AS THEY ARE NOT CERTAIN IF THEY MAY HAVE OVERFILLED THE ENGINE (KNOWN SUBARU ISSUE). THEY HAVE ALSO REPLACED THE EXHAUST, CATALYTIC CONVERTER, AIR FILTER, INTAKE SYSTEM, AND TRANSMISSION, ALL TO NO AVAIL. DISCONNECTING THE BATTERY AND GROUNDING THE CABLES TO DISCHARGE ALL CAPACITORS PROVIDED TEMPORARY RELIEF, BUT THE PROBLEM RETU…

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455.0%
ODI 11319969 · 1,322 mi

THE CAR HAS A FAULTY ELECTRONIC SYSTEM THAT CONTROLS THE STABILITY AND THE ADAPTIVE CRUISE CONTROL. TRANSMISSION ALSO NEEDS REPLACEMENT. PROBLEMS HAPPEN AT HIGH SPEED ON FREEWAYS. DOCUMENTED THE PROBLEM WITH VARIOUS YOUTUBE FOOTAGE AS FOLLOWS: HTTPS://WWW.YOUTUBE.COM/WATCH?V=OXOJDP_T9LI HTTPS://WWW.YOUTUBE.COM/WATCH?V=77WURJDTVZK HTTPS://WWW.YOUTUBE.COM/WATCH?V=LGQL63LDQVI&T=10S HTTPS://WWW.YOUTUBE.COM/WATCH?V=0ACRLYXYHQI&T=11S

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124.1%
ODI 11432757

The Auto-start feature, which stops the engine at a light, then restarts, is very dangerous. It cannot be permanently turned off - always on by default. 1 if the steering wheel is not perfectly straight, it jerks out of your hand when the engine restarts. 2 the car jerks forward when the engine restarts. This has already put me in danger of a crash several times - and this 'feature' must be actively disengaged each and every time the car is started. It should be able to be permanently turned off - not always on by default.

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173.7%
ODI 11431925

The 2022 Subaru Outback has a "feature" called AUTO START STOP. This is intended as a fuel saving feature. In the car's Setup Menu, you have the choice to turn this feature off. However, this feature MUST be turned off EACH and EVERY TIME you start the car. The change is NOT held in memory. This fact was confirmed by a Subaru Customer Service Representative in a call on the morning of 9/7/2021. This Auto Start/Stop feature works just like a gasoline powered golf cart. Take your foot off the gas and the engine dies. Press the accelerator…

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55.6%
ODI 11495223

Going down a steep incline shortly after staring car after it had been sitting about 3 hours after about 2500 feet the car had no power maximum speed was about 25MPH and could not accelerate. There was a wide edge that I was able to pull off on with about a 300 drop off on right side of car. After pulling off on edge. stopped turned engine off, sat about 20 seconds, restarted engine, checked to see that engine increased in RPM's when accelerator was engaged, RPM's increased Drove next 4 days through Appalachian Mountains with no further proble…

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65.9%
ODI 11579793

This vehicle has severe CVT problems. It shifts back and forth with a clunk on level roads at a steady speed. I have a 2015 Murano with over 80,000 miles that does not display this type of behavior. I am driving a loaner which is a 2023 Subaru with the same engine and transmission as mine and it has none of my safety problems. The additional safety problems are: very poor resolution on backup camera and incorrect guidance lines; we are a hands free state and my voice command will not properly make calls; built in nav is horrible and Android Au…

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44.9%
ODI 11721684

2025 Subaru Outback onyx edition purchased 3/2025. Approximate mileage at time of incident 7000. On 2/10/25 around 6am car is remotely started with Subaru app from iPhone on flat gravel surface. Car was in park. Go out car not there moved almost a car length down a hill left turn then over an embankment into a ditch where it finally rested still running in park when found it. Why or how is this possible when done this before no issues. Took to dealership checked visible damage snapped bumper back in get hood and grill shutters checked by body s…

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16.3%
ODI 11755659

I was in an automatic car wash, approaching the end of the tunnel. The car was running but in neutral. I put my foot on the brake pedal and shifted into drive. As I moved the shifter, I heard a scraping sound followed by a clink sound, then the car surged forward and accelerated toward a stone wall directly ahead. I turned hard right as I hit and held the brakes. I missed the wall but hit a pickup truck that was coming up the drive. My car hit the left front fender of the truck with my left front fender. The truck, which appears to have …

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Engine
5017.1%
ODI 10467121 · 3,750 mi

IN EARLY DECEMBER OF 2011 MY WIFE AND I PURCHASED A 2012 SUBARU OUTBACK WITH A 4 CYLINDER ENGINE, CVT TRANSMISSION. WE HAD TO WAIT A DAY FOR OUR OUTBACK BECAUSE IT WAS BEING REPAIRED DO TO A BRAKE SYSTEM RECALL. EVER SINCE PURCHASING THE OUTBACK WE HAVE HAD A SERIOUS ISSUE WHEN USING THE PADDLE SHIFTERS TO SLOW DOWN FOR A STOP. WHEN THE TACH SLOWS TO ABOUT 1100 RPM IN FIRST OR SECOND GEAR THE ENGINE THEN ACCELERATES TO UP TO 2500 RPM, SLOWING DOWN AND THEN SPEEDING UP AGAIN THEN REPEATING THE CYCLE OVER EVEN IF YOU APPLY THE BRAKES. SOMET…

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6722.6%
ODI 10544747

2013 SUBARU OUTBACK. CONSUMER WRITES IN REGARDS TO VEHICLE TRANSMISSIONS PROBLEMS. *SMD THE CONSUMER STATED UNDER CERTAIN CONDITIONS, THERE WAS A CONSIDERABLE DELAY IN ENGINE RESPONSE WHEN THE ACCELERATOR WAS PRESSED. WHEN DRIVING NORMAL SPEEDS THERE WAS NO PROBLEM. HOWEVER, AFTER LETTING THE ACCELERATOR UP AND SLOWING DOWN TO IDLE SPEED, THE PEDAL WAS THEN DEPRESSED AND THE VEHICLE WOULD OFTEN STALL. IT WAS AN INTERMITTENT PROBLEM, BUT GRADUALLY GETTING WORSE. THE DEALER TRIED TO EXPLAIN THE PROBLEM AWAY, BY SAYING THE ELECTRONIC ACCELERATO…

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3516.8%
ODI 10611107 · 11,528 mi

ZERO OIL PRESSURE (RED) INDICATOR LIGHT ILLUMINATED AT SAFE AND PRUDENT OPERATING SPEED. LOW OIL INDICATOR LIGHT (YELLOW) NEVER ILLUMINATED. LIGHT REMAINED ON FOR THREE MILES, ONE AT SPEED 55 MPH TO ZERO AND TWO AT 20 MPH. THEN WENT OUT. INSPECTION OF OIL LEVEL SHOWED LEVEL APPROXIMATELY ONE CENTIMETER ABOVE LOW LEVEL MARKER ON DIPSTICK. ADDITION OF .5 QUART US RAISES LEVEL TO APPROXIMATELY ONE CENTIMETER BELOW FULL LEVEL MARKER ON DIPSTICK. VEHICLE RETURNED TO DEALERSHIP; HAD FULL OIL SERVICE PERFORMED 2,500 MILES AHEAD OF SCHEDUL…

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479.2%
ODI 10653480 · 149 mi

RED ENGINE LIGHT CAME ON AND CAR DIED. LOST ALL POWER/ DRIVE. NEEDED TO COAST TO BERM. WOULD RESTART, BUT DIE IMMEDIATELY. EVERYTHING WAS IMMOBILIZED. THIS COULD HAVE HAPPENED AT 70 MPH ON AN INTERSTATE! OUR WAS VERY CLOSE TO BEING REAR- ENDED. *TR

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538.2%
ODI 10925283 · 10 mi

THE 3.6R ENGINE IMMEDIATELY AFTER COLD START DOES ABOUT 5 CYCLING SURGES OF ABOUT 300 RPM WITH TRANSMISSION IN FORWARD OR REVERSE AND BRAKES APPLIED. THIS EVENT DOES NOT HAPPEN UNLESS TRANSMISSION IS PUT IN GEAR WITH BRAKES APPLIED. THE SURGE DOES NOT HAPPEN AFTER A SHORT WARM UP. IT DOES PRESENT A DRIVING PROBLEM WITH A TIGHT PARKING SITUATION OR TO DEPARTING A GARAGE.

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434.7%
ODI 10917279 · 2,000 mi

TL* THE CONTACT OWNS A 2017 SUBARU OUTBACK. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THERE WAS AN LOUD ABNORMAL SOUND. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE CONTACT ALSO MENTIONED THE ALL THE WINDOWS FAILED TO FUNCTION EXCEPT FOR THE DRIVER SIDE WINDOW. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000. UPDATED 01/11/2017*CT UPDATED 06/07/17*LJ CONSUMER DEALER WAS MADE AWARE OF WINDOW FAILURE AND IT WAS FIXED. (STILL MAKING SAME LOUD NOISE (12-3-16). UPDATED 7…

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374.6%
ODI 11081469

I WAS DRIVING MY CHILD TO SCHOOL ON A RAINY MORNING IN TRAFFIC,20-30MPH ON A STRAIGHT ROAD. THE CAR STALLED AND THEN THE ENGINE SHUT OFF. (I AM LUCKY I DID NOT GET REAR ENDED; OTHERWISE I WOULD BE IN THE HOSPITAL GETTING MY CHILD CHECKED OUT.) ROLLED OVER TO THE SIDE OF THE ROAD; AS CLOSE AS I COULD GET.. SHIFTED INTO PARK AND RESTARTED THE CAR. STARTED RIGHT UP. I HAD A QUARTER TANK OF GAS AND DROVE THREE MILES AFTER THAT AND STILL HAVE ENOUGH TO GET TO A GAS STATION; SO IT IS NOT A FUEL SUPPLY ISSUE. THIS IS NOT SAFE!!! THIS…

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393.8%
ODI 11234867 · 500 mi

ENGINE DOES NOT BRAKE WHEN GOING DOWNHILL AS THE MANUAL SAYS IT SHOULD. MY PREVIOUS OUTBACKS (2006, 2011, 2017) DID HAVE ENGINE BRAKING. REGIONAL SERVICE OFFICE SUGGESTED I PLACE THE CAR IN CRUISE CONTROL IN ORDER TO CONTROL THE SPEED. CAR PICKS UP SPEED QUICKLY, SO USING THE BRAKE PEDAL IS THE BEST OPTION. HOWEVER, THE PROBLEM IS NO ENGINE BRAKING WHEN THERE SHOULD BE AT LEAST SOME. THIS IS DANGEROUS ON ANY HILL. SECOND, STEERING IS PROBLEMATIC. FIRST, THERE IS TO MUCH PLAY IN THE STEERING WHEEL. SECOND, WHEN IN CRUISE CONTROL, THE STEERING W…

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485.3%
ODI 11323869 · 4,500 mi

BATTERY IS INADEQUATE FOR THE ELECTRONICS IN THIS CAR AND WILL BE DEAD IF NOT DRIVEN OFTEN. AFTER BEING A UNABLE TO START MY CAR TWICE WITHIN A MONTH, THE SERVICE MANAGER ADMITTED THIS WAS A DESIGN FLAW, THERE IS NO OTHER UPGRADE OR REPLACEMENT FOR THE BATTERY AND THAT THE FACTORY RECOMMENDATION IS TO DRIVE THE CAR EVERY OTHER DAY. THIS MEANS THAT WHEN I TRAVEL AND LEAVE MY CAR IN AN AIRPORT PARKING LOT FOR A WEEK OR MORE, I WILL NOT BE ABLE TO START THE CAR WHEN I RETURN. THE SERVICE MANAGER TOLD ME TO DISCONNECT THE NEGATIVE POST AT THE AI…

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217.1%
ODI 11432757

The Auto-start feature, which stops the engine at a light, then restarts, is very dangerous. It cannot be permanently turned off - always on by default. 1 if the steering wheel is not perfectly straight, it jerks out of your hand when the engine restarts. 2 the car jerks forward when the engine restarts. This has already put me in danger of a crash several times - and this 'feature' must be actively disengaged each and every time the car is started. It should be able to be permanently turned off - not always on by default.

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214.5%
ODI 11429109

The initial incident occurred on July 31, 2021. I used the push button start to start the car, put the vehicle in reverse, and the vehicle proceeded to roll uncontrolled down my driveway, which is on a slope. I had no power steering or power brakes. I was able to safely stop the vehicle with no incident other than damage to the plastic over the right rear taillight. I turned the vehicle off and restarted it, and everything seemed operational. It seemed that the car's engine had not turned on, only the electrical system. The same issue h…

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11.1%
ODI 11638907 · 12,800 mi

The contact owns a 2023 Subaru Outback. The contact stated that his wife was driving the vehicle and as she was entering into a parking spot and depressing the brake pedal, the vehicle experienced sudden unintended acceleration. The contact's wife reported that the vehicle had made an abnormal revving sound as if she had applied the accelerator. The front end of the vehicle jumped the parking bumper and crashed into the store's glass front. The wife stated that she had not noticed any warning lights or alarm chimes before the abnormal revving n…

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76.9%
ODI 11546993

My issue is that my 2024 outback wilderness has a idling problem when starting cold or hot engine the RPM’s are at 1800 rpm for 1 to 5 minutes .. I feel this is a hazard to public safety in cold weather conditions because it stays at high idle and therefore stopping on slick roads is a problem.. I’ve had this at just one dealership a they said car is normal I do not feel it is safe .. I am a [XXX] male and have had many new automobiles and never had a real complaint this is a very serious complaint I hope someone inquires about it asap . Subar…

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56.2%
ODI 11696638

CRITICAL ELECTRICAL FAILURE - HIGHWAY SAFETY HAZARD 10/23/2025: While driving 2025 Outback (11K miles) at highway speed on I-485 Charlotte, complete electrical system failure occurred without warning. ALL dashboard lights illuminated, COMPLETE LOSS of power steering (steering extremely heavy/difficult to control), all safety systems failed (ABS, brake sensors, traction control). SAFETY DANGER: Sudden power steering loss at 65mph made vehicle nearly uncontrollable. Required extreme force to steer to shoulder. Could have caused fatal crash duri…

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00.0%

No examples available for this selection.

Air Bags
3913.4%
ODI 10462554 · 13,163 mi

DROVE THE CAR FOR APPROXIMATELY 45 MINUTES, MADE A QUICK STOP WITH CAR TURN OFF, WHEN RESTARTING CAR, AIR BAG WARNING LIGHT CAME ON AND ALSO THE PASSENGER SIDE AIR BAG LIGHT SAID IT WAS OFF EVEN THOUGHT THEIR WAS AN ADULT PASSENGER ON THAT SIDE OF THE CAR. LIGHT STAYED ON EVEN AFTER RESTARTING CAR, READJUSTING SEATBELTS, ETC. DROVE WITH WARNING LIGHT ON FOR ABOUT AN HOUR, STOPPED FOR A MINUTE, TURNED OFF CAR AND WHEN STARTING CAR, THE WARNING LIGHT WAS OFF AND THE PASSENGER SIDE AIR BAG SAID IT WAS ON. TOOK TO DEALER NEXT DAY, GOT CODE DTC29…

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4113.8%
ODI 10532614 · 40 mi

WHEN MY WIFE SITS IN THE PASSENGER SEAT THE MAJORITY OF THE TIME THE PASSENGER SIDE AIR BAG WILL NOT BE TURNED ON. MY WIFE IS ROUGHLY 5'2" AND 120 LBS. DEALER CLAIMS THERE IS NOTHING WRONG BUT THAT THE SENSORS CAN BE OVERLY SENSITIVE WITH SMALLER PEOPLE. THIS IS A SAFETY ISSUE AS THE BAG WILL NOT DEPLOY IN AN ACCIDENT IF IT IS OFF. *TR

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3617.3%
ODI 10630053 · 3,000 mi

WITH A PASSENGER IN THE FRONT SEAT AND THE SEAT BELT FASTENED, THE SEAT BELT WARNING CHIME AND LIGHT ACTIVATED AND THE PASSENGER AIR BAG WAS DEACTIVATED. IN A LATER INCIDENT, THE PASSENGER MOVED TO THE BACK SEAT AND THE SEAT BELT WARNING CHIME AND LIGHT CONTINUED TO BE ACTIVATED WITH NO ONE IN THE PASSENGER SEAT (BUCKLING OR UNBUCKLING THE SEAT BELT MADE NO DIFFERENCE. *TR

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132.5%
ODI 10683707 · 25 mi

WE TOOK DELIVERY OF THIS VEHICLE ON 1/2/2015. IT IS A 2.5 LIMITED MODEL WITH EYESIGHT, NAVIGATION AND KEYLESS IGNITION. ON THE DAY OF DELIVERY, THE ENTIRE ELECTRICAL SYSTEM FAILED AND THE IGNITION DID NOT WORK. THE CAR WAS RETURNED TO THE DEALER WHO CHECKED THE BATTERY AND FOUND NOTHING WRONG. A FEW WEEKS LATER, THE SAME PROBLEM OCCURRED. AFTER FIVE MINUTES, THE PROBLEM RESOLVED ITSELF. THE CAR WAS AGAIN TAKEN TO THE DEALER WHO INDICATED THAT THE PROBLEM HAD BEEN FIXED (LOOSE WIRE/FUSE). TODAY (2/16/2015), THE ELECTRICAL SYSTEM PARTI…

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101.6%
ODI 10818039

TAKATA RECALL-WANTED TO PURCHASE A 2016 SUBARU OUTBACK 3.6L, AND AFTER MULTIPLE INQUIRIES, FINALLY WAS TOLD THAT TAKATA AIRBAGS STILL BEING USED IN THE PASSENGER FRONT SEAT WHEREAS OTHER MANUFACTURERS' AIRBAGS ARE NOW BEING USED IN DRIVERS AND SIDE CURTAIN PARTS OF THE AUTO. SO PASSENGER FRONT SEATS ARE STILL VULNERABLE. WE WOULD LIKE TO KNOW IF THIS MIX OF AIRBAG MANUFACTURERS IS KNOWN TO ALL CONSUMERS SO THEY KNOW THE RISK THEY ARE PURCHASING. WE DECLINED TO BUY THE SUBARU OUTBACK THIS YEAR UNTIL WE FIND A MANUFACTURER WHO USES NO TAKATA AIRB…

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151.6%
ODI 10909578 · 700 mi

FAULTY OCCUPANT DETECTION SYSTEM. TURNS OFF AIRBAG WITH PASSENGER. TURNS ON AIRBAG AND SEATBELT CHIME WITH NO PASSENGER/WEIGHT. INTERMITTENT. BRAND NEW CAR WITH 700 MILES AND BROUGHT IN 3 TIMES TO SUBARU SANTA MONICA. SERVICE CENTER UNABLE TO REPLICATE PROBLEM, BUT I SENT THEM VIDEOS.

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81.0%
ODI 11097154 · 1,243 mi

WHILE DRIVING THE CAR WITH A PASSENGER IN THE RIGHT FRONT SEAT THE AIR BAG WARNING LIGHT CAME ON. THE SRS OCCUPANCY DISPLAY INDICATED THAT THE PASSENGER SEAT AIR BAG WAS NOW OFF EVEN THOUGH MY WIFE WAS STILL IN THAT SEAT. THIS HAS HAPPENED ON EVERY DRIVE WE TAKE IN THE CAR THAT LASTS MORE THEN 25 MINUTES.

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131.3%
ODI 11244551 · 3,000 mi

SLOWLY PULLING STRAIGHT INTO PARKING SPOT AT GROCERY STORE. APPLIED BRAKE WHEN CAR SUDDENLY ACCELERATED. I WAS ABLE TO CONTROL STEERING, BUT BRAKES WOULD NOT WORK. STEERED CAR INTO EMPTY PARKING SPOT IN FRONT OF ME THEN TURNED HARD RIGHT TO AVOID HITTING PARKED CARS IN ROW ACROSS. SUBARU HIT A PICK UP TRUCK THAT WAS REVERSING OUT OF A DIAGONAL PARKING SPOT. THE CAR DIDN'T STOP UPON IMPACT, INSTEAD BOTH RIGHT SIDE WHEELS CLIMBED UP THE SIDE OF TRUCK AT AN ANGLE. AIR BAGS DIDN'T DEPLOY ON IMPACT. THIS WAS A VERY DANGEROUS SITUATION. THE ACCELERA…

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182.0%
ODI 11277145 · 520 mi

TL* THE CONTACT OWNS A 2020 SUBARU OUTBACK. WHILE THE VEHICLE WAS AT AN INTERSECTION, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL; HOWEVER, THE ELECTRONIC EMERGENCY BRAKE ENGAGED WITHOUT WARNING. AS A RESULT, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO SUBARU OF BEND (2060 NE HWY 20, BEND, OR 97701, [phone removed]) WHERE IT WAS CURRENTLY BEING DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE F…

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165.4%
ODI 11446683

The passenger air bag alert on the dashboard indicates the air bag is off when my wife who is elderly and weighs approximately 95 pounds is seated in the front passenger seat .Sometimes it changes to " air bag on" during our journey but other times it remains off .I am concerned the air bag won't deploy in the event of a crash potentially causing serious injury .I have e mailed sales representative who sold us the car at Maple Hill Auto Group Kalamazoo ,MI in March 2021 who responded that seat sensor was designed to alert "off " at 65 pounds…

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61.3%
ODI 11467603

My wife who is a small statured woman was leaving parking lot of church onto a narrow 2 lane street. As she made a left turn, the right front tire climbed the curb and dropped back onto the street. The car suddenly accelerated to top speed and crushed into a tree about 50 yards down the street. Airbags deployed causing bone breaks in left cavalcule, fractured ribs and T12. The driver is short and must sit almost against the steering wheel to drive. Without much effort to stretch her toes, she is unable to push the accelerator to the floor. she …

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22.2%
ODI 11527471

I get passenger air bag OFF indication although the passenger is an adult. Dealer claims that there is no issue, the car is less than one week old. I asked if they would escalate the problem to Subaru corporate so that they will address this issue but they refused.

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65.9%
ODI 11566351 · 6,000 mi

The contact owned a 2024 Subaru Outback. The contact stated that while driving from a complete stop, the vehicle was involved in a head-on collision. The contact stated that the air bags failed to deploy. The contact stated that the air bag warning light was illuminated after the crash. The contact sustained a concussion and the driver of the other vehicle sustained a knee injury. The contact received medical attention via the hospital an hour after the incident. A police report was filed. The vehicle was taken to an independent mechanic; howev…

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56.2%
ODI 11644733

Shortly after purchasing my vehicle I noticed that the passenger airbag illuminated “off” indicator did not switch from “off” to “on” when an individual weighing under 100 pounds occupies the front passenger set in the vehicle. I could find nothing in the owner’s literature accompanying my car’s purchase addressing the threshold weight set by the manufacturer or dealer for passenger airbag activation/deactivation but was told informally by a dealer representative that the weight threshold for the vehicle is set at 100 pounds and cannot be adjus…

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00.0%

No examples available for this selection.

Vehicle Speed Control
72.4%
ODI 10465487 · 4,000 mi

VEHICLE STOPPED CRUISE CONTROL & FLASHED BRAKES & NO TRACTION CONTROL UNEXPECTEDLY. CAME CLOSE TO A WRECK SHUTTING THE VEHICLE DOWN ON THE SIDE OF THE ROAD HITTING VARIOUS TIRE RECAPS & DEBRIS ON THE SIDE. OF THE ROAD. NOT TOLD THAT THIS IS A REGULAR OCCURRENCE WITH THIS VEHICLE. *TR

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258.4%
ODI 10499651 · 4,000 mi

EYE SIGHT SYSTEM. WHEN USING CRUISE CONTROL THE ADAPTIVE SYSTEM SENSES THE AUTO IN FRONT OF YOUR CAR AND MAINTAINS A SET DISTANCE. THE AUTO THAT WAS IN FRONT OF ME MOVED INTO A LEFT TURN LANE AND SLOWED TO TURN. MY CARS EYE SIGHT SYSTEM DETECTED THE CAR WAS STILL IN FRONT OF MINE AND EVEN THOUGH IT WAS NOT, INITIALED A HARD STOP AUTOMATICALLY. LUCKY FOR ME THE CAR BEHIND ME WAS ALERT AND WAS ALSO ABLE TO STOP BEFORE REAR ENDING MY CAR. THIS HAS HAPPENED SEVERAL TIMES AFTER WITH CARS MOVING EITHER INTO LEFT OR RIGHT TURN LANES OR MERGING OFF INT…

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146.7%
ODI 10560426 · 5,000 mi

TL* THE CONTACT OWNS A 2014 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE SUDDENLY DECELERATED. THE CONTACT HAD TO PUMP THE ACCELERATOR PEDAL SEVERAL TIMES BEFORE THE VEHICLE WOULD RESPOND AND DRIVE NORMALLY. THE CONTACT ALSO STATED THAT WHILE AT A STOP LIGHT, THE VEHICLE STALLED AS THE CONTACT PROCEEDED THROUGH A BUSY INTERSECTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 5000. THE VIN WAS NOT AVAILABLE.

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265.1%
ODI 10682601 · 80,000 mi

ACCELERATOR SUDDENLY BECAME UNRESPONSIVE RESULTING IN COMPLETE SLOWDOWN TO STOP IN TRAFFIC. HAD TO SHUT OFF VEHICLE AND RESTART NUMEROUS TIME TO GET TO SAFE LOCATION. RESULTED IN EXPENSIVE FIX AND COULD HAVE BEEN DISASTROUS IF OCCURRED DURING HIGHWAY/HEAVY TRAFFIC SITUATION. APPARENTLY WAS A SENSOR OF SOME SORT. HAPPENED A WHILE AGO, SO DATE PROVIDED IS APPROXIMATE, BUT I JUST BECAME AWARE OF THIS SITE. *TR

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213.3%
ODI 10787018 · 112 mi

TL* THE CONTACT OWNS A 2016 SUBARU OUTBACK. THE CONTACT STATED THAT THE VEHICLE HESITATED TO ACCELERATE. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 112.

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272.9%
ODI 10934181 · 4,200 mi

I WAS PULLING INTO A PARKING SPACE WHEN THE VEHICLE SUDDENLY ACCELERATED FORWARD WITH THE ENGINE REVVING. I SLAMMED ON THE BRAKES PREVENTING A COLLISION WITH THE CARE PARKED IN THE OPPOSITE PARKING SPACE. THE CAR CONTINUED TO TRY TO ACCELERATE. I TOOK THE CAR OUT OF GEAR AND THE ENGINE ROARED, OVER REVVED, SLOWED, AND OVER REVVED A SECOND TIME BEFORE FINELY SLOWING DOWN. THIS IS THE SECOND TIME THIS HAS HAPPENED. DEFINITE SAFETY ISSUE. HAS SOMETHING TO DO WITH THE EYESIGHT SYSTEM/CRUISE CONTROL.

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212.6%
ODI 11123271 · 10 mi

TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE FAILED TO ACCELERATE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO SOUTHERN STATES SUBARU OF RALEIGH (2511 WAKE FOREST RD, RALEIGH, NC 27609, [phone removed]), BUT THE TECHNICIAN WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SENT A SPECIALIST TO ASSIST THE DEALER. THE FAILURE RECURRED. THE CONTACT WAS PROVIDED A LOANER VEHICLE. THE C…

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232.2%
ODI 11166434 · 300 mi

NAVIGATION SYSTEM FAILURE! I HAVE 3200 MILES ON MY 2019 OUTBACK AND SINCE DAY 1 HAVE HAD PROBLEMS USING THE NAV SYSTEM. THE SYSTEM FREEZES UP COMPLETELY CAUSING EVERYTHING NOT WORK RADIO BACK UP CAMERA ETC. SYSTEMS STAYS ON AT NIGHT DRAINING BATTERY. IT SPORADICALLY WORKS AND WORKS LESS AND LESS EVERY DAY HAD A DEAD BATTERY ALREADY ON A 2019 VEHICLE. *TR

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171.9%
ODI 11278627 · 600 mi

TL* THE CONTACT OWNS A 2020 SUBARU OUTBACK. WHILE DRIVING 55 MPH WITH THE CRUISE CONTROL ENGAGED, THE CONTACT LOST CONTROL OF THE STEERING AND THE VEHICLE VEERED TO THE LEFT. THE CONTACT MANAGED TO REGAIN CONTROL OF THE STEERING. MILLER HILL SUBARU (4710 MILLER TRUNK HWY, DULUTH, MN 55811, [phone removed]) WAS CONTACTED AND SCHEDULED A DIAGNOSTIC TEST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 600.

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196.4%
ODI 11421481

While moving forward slowly with foot lightly on the brakes and pulling into a parking space at local shopping center the car accelerated and the steering wheel turned to the right. The result of the cars actions made the car jump the curb, drive across the sidewalk and then across small hedges in the landscaped area. Car finally came to a stop about 20 feet later, with me pushing hard on the brake, just prior to entering parking lot roadway cross traffic. There was no alarm, warning or any other indication from any of the safety systems. A…

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40.9%
ODI 11467603

My wife who is a small statured woman was leaving parking lot of church onto a narrow 2 lane street. As she made a left turn, the right front tire climbed the curb and dropped back onto the street. The car suddenly accelerated to top speed and crushed into a tree about 50 yards down the street. Airbags deployed causing bone breaks in left cavalcule, fractured ribs and T12. The driver is short and must sit almost against the steering wheel to drive. Without much effort to stretch her toes, she is unable to push the accelerator to the floor. she …

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00.0%

No examples available for this selection.

32.9%
ODI 11569446 · 1,000 mi

The contact owns a 2024 Subaru Outback. The contact stated that while driving at approximately 15 mph, the vehicle suddenly and unintendedly accelerated and continued to accelerate. There were no warning lights illuminated. The brake pedal was depressed, but the vehicle failed to stop, crashed into a building, and a brochure bracket stand, and hit a pedestrian who was transported by ambulance with unknown injuries' to the hospital. A police report was filed. There was no reported fire or air bag deployment. The vehicle was taken to the local d…

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22.5%
ODI 11672078

2025 Subaru Outback has been to the dealership three times for software issues. Cruise control, back-up camera, rear collision system, eyesight system all operate some of the time and other times they do not work at all. Software recall in March 2025 and fix was not successful. In May of 2025, dealership reinstalled entire software system. Same safety functions are again not working all the time. Vehicle returning to dealership on July 15, 2025 to try and rectify safety issues associated with the software. No accidents. Safety functions …

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212.5%
ODI 11755659

I was in an automatic car wash, approaching the end of the tunnel. The car was running but in neutral. I put my foot on the brake pedal and shifted into drive. As I moved the shifter, I heard a scraping sound followed by a clink sound, then the car surged forward and accelerated toward a stone wall directly ahead. I turned hard right as I hit and held the brakes. I missed the wall but hit a pickup truck that was coming up the drive. My car hit the left front fender of the truck with my left front fender. The truck, which appears to have …

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Service Brakes
3512.0%
ODI 10495996 · 13,000 mi

DROVE DOWN A SHORT HILL UNDER ICY ROAD CONDITIONS. VEHICLE ACCELERATED TOWARD THE BOTTOM OF THE HILL. APPLIED BRAKES BUT THE ANTI-LOCK SYSTEM DID NOT WORK TO STOP THE CAR. LUCKILY, DID NOT CRASH INTO THE APPROACHING BARRIER. HAD TWO (2) CHILDREN WITH ME. NO ONE WAS INJURED. TOLD DEALER ABOUT THIS AND THAT THERE WAS A SERVICE BULLETIN. WAS TOLD THAT THEY DID NOT RECEIVE ONE FROM NHTSA. *TR

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237.7%
ODI 10485982 · 325 mi

MADE A TURN AND WAS HALFWAY DOWN THE BLOCK GOING APPROXIMATELY 15 MPH WHEN THE ENGINE SUDDENLY SHUT OFF. THE INSTRUMENT GAUGE LIT UP WITH ALL SORTS OF ANNUNCIATORS. I WAS ABLE TO PULL OVER TO A SAFE LOCATION AND PARK. THE FOLLOWING ANNUNCIATORS WERE FLASHING; AT OIL TEMP, CRUISE CONTROL INDICATOR, AND THE BRAKE LIGHT. THE FOLLOWING ANNUNCIATORS WERE LIT SOLID; CHECK ENGINE WARNING LIGHT /MALFUNCTION INDICATOR LIGHT AND THE VEHICLE DYNAMICS CONTROL WARNING LIGHT. TURNED OFF VEHICLE. WAITED. TURNED ENGINE ON AND THE ANNUNCIATORS WERE STILL PRESEN…

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2210.6%
ODI 10593593 · 800 mi

THE ELECTRONIC PARKING BRAKE ENGAGES WHILE THE VEHICLE IS UNDERWAY. WHEN THE FAULT IS CLEARED AND DRIVING RESUMES THE ELECTRONIC PARKING BRAKE AGAIN ENGAGES. THE MFG ( SUBARU) PROVIDES A SMALL TOOL & INSTRUCTIONS HOW TO CRAWL UNDER THE CAR, USE THE TOOL TO MECHANICALLY RELEASE THE ELECTRIC PARKING BRAKE. IF A TOOL IS PROVIDED ALONG WITH INSTRUCTIONS IN THE OWNER MANUAL HOW TO RELEASE A FAULTY ELECTRONIC PARKING BRAKE ( WHICH MAY ENGAGE WHILE THE VEHICLE IS UNDER WAY ) THIS IS A CLEAR WARNING OF A POSSIBLE UNSAFE OPERATING CONDITION. THE C…

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275.3%
ODI 10724572 · 6,800 mi

THE 2015 SUBARU OUTBACK 2.5I LIMITED W EYESIGHT SYSTEM HAD BEEN PARKED ON A SURFACE PARKING LOT NEAR MARSHALL BWI AIRPORT FOR ABOUT 12 DAYS. THE PARKING BRAKE HAD BEEN APPLIED AT THE TIME OF ORIGINAL PARKING. THIS ELECTRONIC BRAKE COULD NOT BE DISENGAGED AFTER REPEATED STARTS OF THE CAR. BRAKES WERE APPARENTLY LOCKED. A TOW TRUCK WAS CALLED. THE CAR HAD TO BE MOVED WITH THE BRAKES ON TO GET IT OUT OF THE PARKING SPACE AND ON TO A FLATBED TOW TRUCK. THE DEALER FOUND THAT THE LEFT REAR WHEEL BRAKE WAS LOCKED IN POSITION. APPARENTLY THE O…

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193.0%
ODI 10861245 · 2,300 mi

TL* THE CONTACT OWNS A 2016 SUBARU OUTBACK. WHILE DEPRESSING THE BRAKE PEDAL TO STOP THE VEHICLE, IT ACCELERATED AND BRAKED INDEPENDENTLY. THE FAILURE RECURRED VARIOUS TIMES. THE VEHICLE WAS TOWED TO A DEALER WHERE THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,300. THE VIN WAS NOT PROVIDED.

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232.5%
ODI 10955639 · 900 mi

I WAS DRIVING 75 MILES PER HOUR ON A BUSY HIGHWAY IN HOLIDAY SKI TRAFFIC AND THE PANEL JUST ABOVE THE BRAKE AND GAS PETAL FELL DOWN AND BLOCKED MY ACCESS TO THE BREAK PETAL AND LIMITED MY ABILITY TO MOVE MY FOOT OFF THE GAS PETAL. I WAS ABLE TO GAIN CONTROL OF THE CAR, WHILE DRIVING AT A HIGH SPEED IN THE LEFT LANE BY YANKING THE PANEL OFF MY FEET AND SLOWING DOWN TO EXIT THE HIGHWAY. I STOPPED THE CAR, PUT THE PANEL BACK IN IT'S PLACE AND SECURED IT WITH DUCK TAPE. I PURCHASED THIS BAND NEW CAR ON 12/30/16 AND THIS HAPPENED ON 2/17/17.

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182.2%
ODI 11055701 · 4,900 mi

THE VEHICLE PULLS TO THE LEFT. THE DEALER ADDRESSED THE PROBLEM TWICE IN TWO WEEKS BY DOING A FOUR WHEEL ALIGNMENT. THE VEHICLE IS STILL PULLING TO THE LEFT. A MORE CONCERNING ISSUE JUST STARTED. THE VEHICLE HAS APPLIED THE RIGHT FRONT BRAKE AT HIGHWAY SPEEDS. NOT HARD, JUST ENOUGH TO FEEL THE STEERING WHEEL JUMP TO THE RIGHT. I WAS TRAVELING APPROXIMATELY 65 TO 70 MPH ON A STRAIGHT INTERSTATE HIGHWAY WHEN THIS HAPPENED.

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212.0%
ODI 11171019 · 50 mi

I WOULD LIKE TO REPORT AN ISSUE WITH WHAT I BELIEVE TO BE THE BRAKING SYSTEM IN THE 2019 SUBARU OUTBACK. WHILE DRIVING NORTHBOUND ON THE DALLAS NORTH TOLL WAY, AT A SPEED OF APPROXIMATELY 65 TO 70 MPH, I TAPPED ON THE BRAKES TO SLOW DOWN FOR THE UPCOMING DECLINE. WHEN I ATTEMPTED TO PUT MY FOOT ON THE ACCELERATOR, THE CAR SUDDENLY AND ABRUPTLY STOPPED. IT WAS AS IF THE BRAKES "LOCKED", I WAS UNABLE TO ACCELERATE. WE CAME TO A COMPLETE STOP ON THE TOLLWAY AND WERE UNABLE TO ACCELERATE THE CAR. WE WERE HIT FROM BEHIND. THE STOPPAGE WAS SO SUDDEN …

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151.7%
ODI 11277145 · 520 mi

TL* THE CONTACT OWNS A 2020 SUBARU OUTBACK. WHILE THE VEHICLE WAS AT AN INTERSECTION, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL; HOWEVER, THE ELECTRONIC EMERGENCY BRAKE ENGAGED WITHOUT WARNING. AS A RESULT, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO SUBARU OF BEND (2060 NE HWY 20, BEND, OR 97701, [phone removed]) WHERE IT WAS CURRENTLY BEING DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE F…

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72.4%
ODI 11421481

While moving forward slowly with foot lightly on the brakes and pulling into a parking space at local shopping center the car accelerated and the steering wheel turned to the right. The result of the cars actions made the car jump the curb, drive across the sidewalk and then across small hedges in the landscaped area. Car finally came to a stop about 20 feet later, with me pushing hard on the brake, just prior to entering parking lot roadway cross traffic. There was no alarm, warning or any other indication from any of the safety systems. A…

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102.2%
ODI 11450896

Since I drove 1 mile out of the dealers lot I knew there were something wrong with the brakes Brakes don't feel right when I go to start the car I hear a thump sound than a pedal that has play in it before engaging it does the same while coasting and than applying the brake softly you hear that clicking and the play in it before it engages there's definitely something wrong with this cars brakes it stops ok but it just doesn't feel right I should know I owned the same vehicle in a 2020 model and those brakes were perfect I brought it in for ser…

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77.9%
ODI 11508765 · 268,000 mi

The contact owns a 2023 Subaru Outback. The contact stated that while parked with the brake pedal depressed when the vehicle suddenly lunged forward and jumped the curb onto the sidewalk. The vehicle ended up in the glass of the store in front of the parking space. The air bags did not deploy. The vehicle was towed to the dealer. There were no warning lights. A police report was filed. The front end, bumper, hood, side panels, and fog lights were all damaged. The storefront, a nearby pillar, and decorative stone were also damaged. There were no…

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43.9%
ODI 11565222

On 1/12/24, I was backing up my vehicle in the driveway, the vehicle suddenly stopped, thinking I was going to backup into the gate. I was surprised because I didn't think I was that close. I slightly tapped the gas pedal to move slowly forward when the car suddenly accelerated and lunged forward. I couldn't stop the car, by braking, for 56 feet. I was able to avoid hitting another car, parked on the street, by driving into the large bushes along the sidewalk of my home. The only damage that occurred was the destruction of some bushes and the …

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56.2%
ODI 11675831

Several incidents: 1) I was on a 3 lane road and gained some speed to get around a car, when I got into the other lane the car collision warning came on and slowed the car down significantly b/c it detected a car that was at least 300 feet in front of me. That is too far for a car accident. I was told by the dealership that the alogorithum between speed and object detection is what made the car react that way. Essentially it calculated that at the speed I was at I would have overtaken the car in front of me despite the fact that it was hundred…

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00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Visibility/Wiper1,375–5,750 mi3,000 mi19
ODI 11375885 · 400 mi

I HAD THE CAR ONLY 10 DAYS FROM THE DEALERSHIP, MY HUSBAND AND I WERE ON THE HIGHWAY HEADING TO AN EVENT WHEN WE HEARD A CRACK, I LOOKED UP AND THERE WAS A HORIZONTAL CRACK HEADING FROM LEFT TO RIGHT IN THE WINDSHIELD.

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ODI 11383649 · 640 mi

BRAND NEW 2021 OUTBACK PREMIER @ 647 MILES AND WHILE PARKED OVERNIGHT IN OUR PRIVATE DRIVEWAY WE NOTICED THAT THE WINDSHIELD HAD CRACKED THE NEXT MORNING. LESS THAN 7 DAYS OF OWNERSHIP DEALER CLAIMS IT WAS A ROCK CHIP . THE WINDSHIELD IS SPLIT DOWN THE MIDDLE OF THE SCREEN. DEALER RESPONSE IS INSULTING. ESPECIALLY SINCE THEY KNOW THIS IS AN ISSUE WITH THE GLASS. DEALER PUSHED THEIR EXPENSIVE INSURANCE TO COVER WHEN WE PURCHASED THE CAR. WE DID NOT KNOW THIS WAS A RECURRING ISSUE AT THIS TIME WITH THE CARS. IF WE HAD KNOWN WE WOULD NOT HAVE …

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ODI 11394545 · 800 mi

POSSESSION OF NEW VEHICLE WAS TAKEN 1/13/21. DURING HIGHWAY DRIVING ON 1/18/21, WINDSHIELD EXPERIENCED A SURFACE CHIP AND WAS REPAIRED THE SAME DAY BY AN AUTHORIZED TECHNICIAN. DURING HIGHWAY DRIVING ON 1/29/21, WINDSHIELD EXPERIENCED ANOTHER CHIP IN DIFFERENT LOCATION WHICH TURNED INTO AN APPROXIMATELY 10 INCH CRACK MINUTES LATER, BEYOND REPAIR. WINDSHIELD HAS NOT YET BEEN REPLACED.

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Electrical System750–11,000 mi2,500 mi9
ODI 11396114 · 2,500 mi

I BOUGHT A NEW CAR IN DECEMBER 2020. ONE DAY IN JAN 2021, I NOTICED THAT THE BATTERY HAD DIED. I JUMP STARTED IT AND THEN IN FEBRUARY 2021, I HAD TO JUMPSTART IT 3 TIMES. AT LEAST THE LAST INSTANCE, I WAS CAREFUL TO CHECK NO INTERIOR LIGHTS WERE ON, AND IT STILL HAPPENED. I WENT TO THE DEALER AND THEY REPLACED THE BATTERY. I HOPE THAT FIXES IT.

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ODI 11403232 · 210 mi

PURCHASED THE CAR 7 DAYS AGO. DROVE APPROXIMATELY 50 MILES SO FAR. WENT OUT TO START THE CAR THIS MORNING AND THE BATTERY WAS DEAD. NO LIGHTS HAD BEEN LEFT ON. CAR NEEDED TO BE JUMPED.

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ODI 11404069 · 750 mi

MULTIPLE TIMES ISSUE WITH BATTERY NOT PROVIDING SUFFICIENT CHARGE TO START THE CAR RESULTING IN INCONVENIENCE, STRESS AND MENTAL AGONY. FROM A SAFETY PERSPECTIVE THE CAR WAS NOT PERFORMING AS PER COMMITTED STANDARDS AND ELECTRICAL SYSTEMS HAVE GOTTEN AFFECTED. ALSO THE BATTERY WAS LEAKING ACID FUMES CAUSING HEALTH RELATED HAZARDS. THIS DESPITE KEEPING THE CAR RUNNING IN IDLE MULTIPLE TIMES. FURTHER WHEN GIVEN TO TINDOL SUBARU THEY DID NOT RECTIFY THE PROBLEM BUT BLAMED ME FOR NOT RUNNING THE CAR ENOUGH WHICH IS A LIE AND FALSE. THEY SIMPLY KEP…

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Unknown Or Other824–3,000 mi2,250 mi6
ODI 11377849 · 1,500 mi

WINDSHIELD CRACKED SPONTANEOUSLY TWO TIMES. HAD TO REPLACE WINDSHIELD TWICE AND HAD TO RECALIBRATE EYESITE CAMERAS BOTH TIMES. ONE TIME HAPPENED WHILE DRIVING AND THE OTHER TIME PARKED.

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ODI 11384667 · 598 mi

BOUGHT THE VEHICLE AND BASICALLY PARKED THE CAR IN MY GARAGE A/O 23 NOV 2020. I TRAVEL FOR WORK MOST OF THE TIME. BETWEEN 3 - 7 DEC, THE CAR WAS USED BY MY EX-HUSBAND FOR TWO TRIPS TO THE AIRPORT TO PICK ME UP/DROP OFF FROM/FOR A BUSINESS TRIP AND FOR ME TO DROP OFF THE TITLE OF MY OLD CAR. ON 21 DEC, AFTER BEING PARKED IN THE GARAGE FOR THREE WEEKS (SINCE 7 DEC), MY EX-HUSBAND NOTICED IN THE GARAGE AS HE WAS GETTING IN THE CAR TO HEAD TO THE AIRPORT TO PICK ME UP FROM MY 3-WEEK BUSINESS TRIP, SAW A 1 1/2 FOOT LONG CRACK IN THE WINDSHIELD ORIG…

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ODI 11386292 · 200 mi

THIS IS AN ISSUE WE EXPERIENCED WITH AN EXPLODING SUNROOF OF OUR NEW SUBARU OUTBACK. WE PURCHASED THE VEHICLE ON DECEMBER 22, 2020. WITHIN DAYS OF THE PURCHASE, ON DECEMBER 27, 2020, THE SUNROOF SPONTANEOUSLY EXPLODED WHILE DRIVING THE VEHICLE. BOTH THE SUNROOF AND INTERIOR SUNROOF COVERING WERE CLOSED AT THE TIME. THE FRACTURED GLASS WAS BROKEN OUTWARD WHICH LEADS US TO BELIEVE THIS IS A VEHICLE MANUFACTURING DEFECT. WE HAVE CONTACTED THE DEALERSHIP WHERE WE PURCHASED THE VEHICLE AND THEY REFERRED US TO SUBARU CORPORATE HEADQUARTERS.

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EngineToo few reports for a range18,250 mi2 (sparse)
ODI 11467029 · 12,500 mi

The contact owns a 2021 Subaru Outback. The contact stated while at a traffic light, the vehicle stalled. The instrument panel lights illuminated then went dark. The police came but there was no police report filed. The police had the vehicle towed to a dealer. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 12,500.

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ODI 11623437 · 24,000 mi

The contact owns a 2021 Subaru Outback. The contact stated while driving approximately 40 MPH, the check engine, ABS, and brake warning lights illuminated. The contact pulled over to the side of the road. The contact turned off the vehicle and waited for several minutes before restarting the vehicle; however, upon restart the transmission failed to shift into the desired gear. The vehicle was towed to a local dealer to be diagnosed. The contact was informed that the vehicle was not covered under warranty due to a third-party damage to the rear …

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Vehicle Speed ControlToo few reports for a range23,400 mi4 (sparse)
ODI 11462032 · 16,000 mi

The contact owns a 2021 Subaru Outback. The contact stated while driving 20 MPH, the brake pedal was depressed; however, the vehicle independently accelerated. There was no warning light illuminated. The vehicle struck the curb before coming to a stop, causing damage to the rim and tire. The vehicle was towed to the dealer but was not yet diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 16,000.

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ODI 11632599 · 25 mi

The contact owns a 2021 Subaru Outback. The contact stated that while driving 60-75 MPH, the vehicle experienced unintended acceleration. There was no warning light illuminated. The contact stated that the failure recurred while driving downhill with adaptive cruise mode activated. The contact stated that the failure recurred several times while driving. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 25.

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ODI 11689975 · 30,800 mi

The contact owns a 2021 Subaru Outback. The contact stated that while idling at a red traffic light, the vehicle lurched forward twice and struck the rear end of another vehicle twice. Several unknown warning lights were illuminated upon impact. The air bags did not deploy. There was no injury sustained. A Police report was not filed. Both the contact and her husband were able to drive away from the scene. The contact's vehicle sustained damage. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notifi…

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Forward Collision Avoidance: Automatic Emergency BrakingToo few reports for a range650 mi2 (sparse)
ODI 11375885 · 400 mi

I HAD THE CAR ONLY 10 DAYS FROM THE DEALERSHIP, MY HUSBAND AND I WERE ON THE HIGHWAY HEADING TO AN EVENT WHEN WE HEARD A CRACK, I LOOKED UP AND THERE WAS A HORIZONTAL CRACK HEADING FROM LEFT TO RIGHT IN THE WINDSHIELD.

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ODI 11405068 · 900 mi

TL* THE CONTACT OWNS A 2021 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE BRAKES ENGAGED INADVERTENTLY. THE CONTACT TOOK THE VEHICLE TO HYMAN BROS. SUBARU (11960 MIDLOTHIAN TURNPIKE, MIDLOTHIAN, VA 23113) WHERE THE FAILURE COULD NOT BE DUPLICATED. THE DEALER STATED THAT THE EYESIGHT BY THE REAR VIEW MIRROR NEEDED TO BE RECALIBRATED. THE VEHICLE REMAINED AT THE DEALER UNREPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 900.

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Air BagsToo few reports for a range23,400 mi2 (sparse)
ODI 11603103 · 29,000 mi

The contact owns a 2021 Subaru Outback. The contact received notification of NHTSA Campaign Number: 24V227000 (Air Bags) however, the part to do the recall repair was not yet available. The air bag warning light was illuminated. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 29,000. VIN tool confirms parts not available.

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ODI 11638838 · 17,800 mi

The contact owns a 2021 Subaru Outback. The contact stated while driving at an undisclosed speed, the air bag warning light illuminated. The contact stated that there was an audible chime while a passenger was seated in the front passenger’s seat. The contact received notification of NHTSA Campaign Number: 24V227000 (Air Bags); however, the part to do the recall repair was unavailable. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer informed the contact that the part was not yet available for the recall repair. T…

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Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

4 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-112None
ODI 11623437 · 24,000 mi

The contact owns a 2021 Subaru Outback. The contact stated while driving approximately 40 MPH, the check engine, ABS, and brake warning lights illuminated. The contact pulled over to the side of the road. The contact turned off the vehicle and waited for several minutes before restarting the vehicle; however, upon restart the transmission failed to shift into the desired gear. The vehicle was towed to a local dealer to be diagnosed. The contact was informed that the vehicle was not covered under warranty due to a third-party damage to the rear …

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ODI 11627571

I was driving when I heard a loud explosion sound. I first thought a rock or gunshot hit my car and pulled over to examine my car. I checked all around the car and didn't notice any damage on the side of my car but then I noticed that my sunroof was shattered. The glass was pushed outward which meant that it was not hit by an object. Luckily, my interior cover to my sunroof was closed at the time so I was not harmed.

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2024-124None
ODI 11628519

The contact owns a 2021 Subaru Outback. The contact received notification of NHTSA Campaign Number: 24V227000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

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ODI 11630055

The contact owns a 2021 Subaru Outback. The contact received notification of NHTSA Campaign Number: 24V227000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

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ODI 11630726

The speed control (adaptive) doesn't work. The interior heater doesn't work. Several lights including the 'check engine' light come on the dash. The lane departure system doesn't work. (It appears the thermo control value subassembly may be at fault.) The car has approximately 25K miles on it.

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2025-013None
ODI 11633759

I have had this happen several times on my 2021 Outback and my 2013 Outback. The dealership has never been able to recreate this issue. I will be driving (gear in D) and it randomly shifts to 1st or 2nd gear. I have been in a parking lot when it has happened or entering the interstate. I notice it because I hear the engine roar and look down to see it shifted gears. I only use D so this should never happen.

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ODI 11637683

The contact owns a 2021 Subaru Outback. The contact received notification of NHTSA Campaign Number: 24V227000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

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ODI 11638838 · 17,800 mi

The contact owns a 2021 Subaru Outback. The contact stated while driving at an undisclosed speed, the air bag warning light illuminated. The contact stated that there was an audible chime while a passenger was seated in the front passenger’s seat. The contact received notification of NHTSA Campaign Number: 24V227000 (Air Bags); however, the part to do the recall repair was unavailable. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer informed the contact that the part was not yet available for the recall repair. T…

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2025-021None
ODI 11645573

The contact owns a 2021 Subaru Outback. The contact received notification of NHTSA Campaign Number: 24V227000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

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2025-031None
ODI 11650810

The contact owns a 2021 Subaru Outback. The contact received notification of NHTSA Campaign Number: 24V227000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

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2025-042None
ODI 11652303

Thermo Control Valve. Check engine light on. Eyesight Adaptive Cruise Control Automatic Emergency Braking Blind Spot Warning Forward Collision Warning Lane Departure Warning Lane Keeping Assistance X mode Dealership would not honor repair even though there is recall it does not cover vin 63400 miles Vehicle inspected by manufacturer code P2682 Check engine light is on and eyesight warning

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ODI 11654281

Purchased used with just over 60k miles & have had less than a year. Vehicle still under 80k miles. Told transmission needs replaced but found service records from previous owner which shows fuel pump replaced twice at about 20k mile intervals & I am just under 20k miles past previous pump replacement. Vehicle does not run at the moment & warranty company refusing to help.

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2025-052None
ODI 11662765

The rear driver side window shattered while I was driving. There was no outside influence, and I was driving around 35-40 miles/hour. I am reporting this because Subaru had the same incident happen multiple times on another model of their vehicles. If there was anyone sitting in the back, they would have most likely been injured.

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ODI 11663369

The contact owns a 2021 Subaru Outback. The contact received notification of NHTSA Campaign Number: 24V227000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not avail…

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2025-062None
ODI 11664758

The contact owns a 2021 Subaru Outback. The contact received notification of NHTSA Campaign Number: 24V227000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

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ODI 11668568

The contact owns a 2021 Subaru Outback. The contact received notification of NHTSA Campaign Number: 24V227000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

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2025-071None
ODI 11675847 · 18,640 mi

The contact owns a 2021 Subaru Outback. The contact stated that while driving approximately 55 MPH, the vehicle stalled. During the failure the "Eyesight" message was displayed, and the check engine warning light was illuminated. The vehicle was later towed to the local dealer who diagnosed that the thermal control valve had failed and needed to be replaced. The thermal control valve was replaced, and the vehicle was repaired. The manufacturer was notified of the failure informed of the extended warranty coverage related to the failure. The fai…

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2025-081None
ODI 11679036

While slowly backing out of a parking space, the vehicle suddenly accelerated on it's own - I do not recall pressing on the accelerator but the engine surged and the vehicle rapidly reversed and struck 4 other parked cars. It felt as if the accelerator became stuck and would not respond to braking. No warning light or dashboard alerts appeared. Subaru eyesight and adaptive cruise control were not engaged at the time. There was no known obstruction under the petals. This felt like a serious malfunction and could have caused serious injury. I am …

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2025-094None
ODI 11686038

The contact owns a 2021 Subaru Outback. The contact received notification of NHTSA Campaign Number: 24V227000 (Air Bags); however, the part to do the recall repair was unavailable. The dealer was contacted. The dealer confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

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ODI 11687644

Wheel bearings failed at 55k miles , 5.25 years

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ODI 11689866

SUDDEN AACCELERATION: Cold started the car in garage, all OK. Then backed out and into turn around where I placed foot on the brake. At that moment suddenly accelerated and engine revved to 2000rpm (sounded like). I had to push down very hard on the brake pedal (where my foot already was) to stop the car before crashing into a tree. Foot was clearly on brake pedal at incident (that was the only way I could stop the car). It was not on or close to accelerator pedal and no floor mat or other objects was on or near the accelerator pedal. V…

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2025-101None
ODI 11690946

Sunroof exploded driving home in 90 degree sunny and clear weather. It sounded like a gun went off right over my head. It scared me so bad I jerked my steering wheel into the other lane. Thank God no one was in that lane. I had to get it replaced at Mid State Glass company. according to what I found on the internet this happens rather frequently. No notification by Subaru that this was even a possibility. I have the receipt the replaced sunroof and photos of the sunroof after it exploded.

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2025-111None
ODI 11697533

I was stopped at a stop sign and the car shut off as the auto on/off function. When I went to drive the car did not re-start as the battery needed replaced. I was left stranded in an intersection. The battery did need to be replaced. The auto start/stop feature is a saftey hazzard on any vehicle

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2025-121None
ODI 11702874

On 10/29/25 the car lost power once it got to 3500rpm. Multiple warning lights came on. On 11/06/2025, the Thermo Control Valve, high pressure fuel line, and gaskets for intake manifold and EGR were replaced. On 11/24/25, when backing up slowly in a small parking lot, the rear camera detection picked up a raised cement walkway with metal railing. The brake was applied by the driver, however the car accelerated quickly and slammed into the railing and cement. The vehicle was placed into drive after the collision and continued normally. The brak…

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2026-011None
ODI 11712489

The airbag light came on in my car even though the cars airbags have never deployed. The code that the scanner is bringing up is B1784. The description for this error is Right front occupant detection sensor collision detection, Subaru has a safety recall for this exact issue for this exact year and type of car but are stating my vin does not have the recall. I have contacted them and they stated there is nothing they can do for me to fix this recall because my car's vin is not showing to have this recall.

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2026-020None

No examples available for this selection.

2026-031None
ODI 11727143

The failure involves the engine (powertrain), which was under warranty. The vehicle has experienced four catastrophic engine failures resulting in sudden loss of power, including at highway speeds (65–75 mph). The most recent failure also involved an oil-saturated catalytic converter. These failures occurred between 06/25/2024 and 03/16/2026. During this ~629-day period, the vehicle was only in my possession for about 184 days, as it remained at the dealership for diagnosis, repairs, and repeated engine replacements. The issue remains unresolve…

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2026-041None
ODI 11732036

This 021' outback XXX purchased in 023'/ 24k Mi Freehold subaru. freehold NJ 'if purchased new would've been on the desk of a local lemon law attorney by now. Over the few years the lock unlock function of key fobs stubbornly, randomly & repeadedly dont work. Freehold subaru saw no problem. Front passenger window months ago wouldn't go up. Freehold subaru supposed repaired at a cost to me. Recent cold weather with a brand new battery of 6 Mos old rendered the car unable to start or boost. Vehicle towed to Freehold tire center st freehold NJ, re…

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2026-054None
ODI 11735647

I am filing this complaint regarding multiple serious safety defects in my 2021 Subaru Outback purchased in July 2021, currently at 48000 miles THERMO CONTROL VALVE FAILURE (26,307 miles) While traveling in the center lane on [XXX] southbound in [XXX] the evening of 1/6/2024 my vehicle suddenly experienced a complete loss of control. It seemed that the car was accelerating and braking at the same time without driver input making it impossible to operate safely. It started shaking and several lights were illuminated on the dashboard, power s…

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ODI 11736398

The battery zapped out in December of 2024 in the wintertime and left me stranded. Subaru towed it the next morning and replace for free only bc I mentioned the previous law suit but the battery issue is the same

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ODI 11736441

Thermo Control Valve Failure- Contact Subaru of Cherry Hill, NJ for Inspection 177,4XX Miles P26A5 code Check engine Light on, Disabled Safety Systems (Eyesight System), Car may have overheated if not pulled over and turned off. Part of warranty extension but did not qualify due to mileage.

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2026-061None
ODI 11744188

First battery drain in car. Bought a new battery and it drained again for the second time. Called Suburu to ask about a parasitic drain from the DCM and they said it was likely that and told me to call Suburu America. Did that but they wanted me to take it to a Suburu dealer to get the problem verified. I don’t have the $ to do that. I notice there is a class action in court right now for this exact problem.

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2026-072None
ODI 11748480

I was already parked in a spot in a public parking lot. I tapped the accelerator pedal to move the car a few inches. The vehicle responded by violently accelerating, hitting a vehicle directly in front of me in another parking space. I applied my brake but the car would not stop. The force of the acceleration pushed the car out of the it's spot and it hit a curb and tree appox 30 ft away. In defensive move I turned my wheels to the right and continue to try and brake. This caused my car to hit the car on the right side of me. Property Dama…

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ODI 11754037

My 2021 Subaru Outback suffered a failure of the Oil Control Valve (OCV), a sealed Subaru component with no maintenance interval, no inspection procedure, and no preventative service. This failure allowed engine oil to migrate into multiple wiring harnesses and modules, causing extensive electrical contamination. This is not normal wear and tear. It is a latent defect in a Subaru component. Due to the failure of this sealed component the Subaru dealership and a second independant shop have recommended replacing the entire electrical wiring harn…

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2026-084None
ODI 11755558 · 70,000 mi

The contact owned 2021 Subaru Outback. The contact stated that while driving at 5 MPH turning a right hand corner into a shopping center, the vehicle began to accelerate without the contacts consent. and the contact proceeded to frantically apply the brakes. The vehicle came to a stop upon impact with a brick wall impacting the front drivers side of the vehicle. All of the airbags were deployed. The vehicle was going 43 mph at the time of the crash. The was towed to a junk yard. No warning lights or strange sounds were emitted prior to the cras…

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ODI 11757279

I am reporting a serious and intermittent steering safety issue with my 2021 Subaru Outback. On two separate occasions, the vehicle suddenly lost what appeared to be power-steering assistance while the vehicle was in motion, causing the steering wheel to become extremely difficult to turn. The first incident occurred while I was driving on the highway and going down a ramp. The steering suddenly became extremely difficult to operate and a warning symbol illuminated on the dashboard. I was able to maintain enough control of the vehicle to safel…

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ODI 11758285

Good Day! I bought my 2021 Subaru Outback XT Onyx in Jan 2021. I had waiting 6 yrs for Subaru to use the Turbo Motor in the Outback again. I've had this car for 5 years with my warranty running out Jan 2026, but I only drive 5000-7000 miles per/yr. Current odometer is 29,901 miles. At my most recent oil change service at the Dealer, they showed me a video of my cars drivetrain from underneath. There were two bad seal leaks. One at the transmission pump housing and the other at the Upper Oil Pan. I had been there for an oil change a year earlier…

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2026-090None

No examples available for this selection.

2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 2380 reports

2022: 380 complaints · 2023: 74 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2022195316380
2023486474
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
2022435028
20238009

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentVisibility/WiperElectrical SystemUnknown Or OtherEngineVehicle Speed ControlForward Collision Avoidance: Automatic Emergency BrakingAir BagsForward Collision Avoidance: Warnings
Visibility/Wiper—
3
ODI 11472427

Windshield has needed constant repair due to either small debris or even in one instance, self-cracking. On-board unit is constantly turning off.

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ODI 11482920

The headlights on this vehicle are obnoxiously bright! I get flashed by oncoming drivers constantly at night. I even get flashed by pickup trucks. I'm not sure if it's the main headlamps or the fog lights. It does seem like the fog lights have really poor beam control. When driving on a country road at night I can tell the fog lights are lighting up the tops of trees by toggling them on and off. I passed an oncoming car just like mine a while back and I could finally understand why I get flashed all the time. They ARE really blinding. I tried …

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ODI 11520775

When there is an alert for “low windshield” washer fluid. I receive multiple audible alerts from the car while driving. The alert will go away and then come back. I think the fluid level sloshes while driving, going above and then below the sensor repeatedly. The multiple alerts are distracting and cause alarm fatigue. I think one alert per driving session would suffice.

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4
ODI 11414504 · 3,000 mi

CRACK IN WINDSHIELD APPEARED WITH NO PUNCTURE. NOTICED CRACK WHEN DRIVING ON HIGHWAY. NOTHING HAD HIT THE WINDSHIELD, PASSENGER NOTICED THE CRACK.

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ODI 11429133

During heavy rains, the vehicles leak water into the driver's side wheel well. Numerous times back to the dealer and the vehicle being piece by piece all seals are being replaced. As per numerous blogs on Subaru forums, an indication of a faulty windshield seal could be the issue, but the dealership refuses to replace or reset the windshield seal. Bought the car on June 28, 2021, and have been to the dealership 3 times for the same issue. The dealership is replacing seals on the skylight and door but as of yet no resolution. At the time o…

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ODI 11432671

Windshield suddenly cracked, starting from bottom center of the window, crack moved up about 6" and then turned 90 degrees towards passenger side and went another 6". No object hit the window or car; it just spontaneously cracked from bottom then moved upwards.

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00
1
ODI 11375885 · 400 mi

I HAD THE CAR ONLY 10 DAYS FROM THE DEALERSHIP, MY HUSBAND AND I WERE ON THE HIGHWAY HEADING TO AN EVENT WHEN WE HEARD A CRACK, I LOOKED UP AND THERE WAS A HORIZONTAL CRACK HEADING FROM LEFT TO RIGHT IN THE WINDSHIELD.

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0
1
ODI 11452027

My windshield cracked within a few months and few thousand miles of purchasing my vehicle for no real apparent reason.

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Electrical System
3
ODI 11472427

Windshield has needed constant repair due to either small debris or even in one instance, self-cracking. On-board unit is constantly turning off.

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ODI 11482920

The headlights on this vehicle are obnoxiously bright! I get flashed by oncoming drivers constantly at night. I even get flashed by pickup trucks. I'm not sure if it's the main headlamps or the fog lights. It does seem like the fog lights have really poor beam control. When driving on a country road at night I can tell the fog lights are lighting up the tops of trees by toggling them on and off. I passed an oncoming car just like mine a while back and I could finally understand why I get flashed all the time. They ARE really blinding. I tried …

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ODI 11520775

When there is an alert for “low windshield” washer fluid. I receive multiple audible alerts from the car while driving. The alert will go away and then come back. I think the fluid level sloshes while driving, going above and then below the sensor repeatedly. The multiple alerts are distracting and cause alarm fatigue. I think one alert per driving session would suffice.

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—
10
ODI 11432405

There are multiple issues at hand. The radio system continues to randomly power off and or not work and often times the entire eyesight system crashes and shuts off when driving at highway speeds disabling the cruise control. The screen has already been replaced once but the issue is still there.

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ODI 11441666

Purchased new Outback SUV in March of 2021. Currently has 4488 miles on odometer. Center console infotainment center randomly reboots at times without warning. System reboots after several seconds, but until system is restored, any function active at the time controlled from that console is unavailable (radio, navigation, etc.). Dealer has not yet inspected the car for this problem at this time. I have not been able to cause the system to reboot at will, it appears to be totally random.

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ODI 11482923

The infotainment system is so buggy and slow it's dangerously distracting. It crashes all the time and takes a few minutes to reboot which is not good when you're using navigation. The volume randomly will go to 100% and the only way to fix it is to restart the car. I've had it happen maybe 10 times. It's very startling and it's painful to the ears. The most dangerous problem with the infotainment system, however, is how inconsistently slow it is. When you tap to open the HVAC menu, for example, it can take 1-45 seconds to open. That means you …

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5
ODI 11474565

The engine block of our car caught fire while it was parked and turned off. It melted the engine and hood of the car, totaling it. Thankfully, we were not in the vehicle when the incident occurred, so no one was injured. At the time of the incident, our car was parked outside our apartment building under a low-hanging tree, which was burned in the fire. Had a neighbor not noticed and called 911, the fire may have spread to the nearby apartment building and caused much more severe damage than what was already done to the car. We had no warning p…

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ODI 11507046

Traveling toll road /fwy at approx 70mph at rush hour and lost all power with Check engine light , emergency brake, lurching engine, all flashing at the same time!!! Coasted through 4 fwy lanes to offramp and service station- extreme danger!!! How was there no pile up with me going from 70-10 to coasting on a busy 15 Northbound fwy at 7:30 am?????? Was in toll lane and crossed toll 3 foot sticks to exit at first available exit. 2 cars followed me off as they were concerned for my safety Towed to shop where they put in new thermo valve, gasket…

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ODI 11614261

The auto restart does not work and requires a car restart to fix. The latest software update caused this is to happen.

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6
ODI 11436737

Your form would not allow me to chcek all applicable issues. I believe the computer system and brakes are the major issues. The start/stop system engaged when I was turning in the middle of an intersection. When driving at cruising speeds (foot on the gas pedal), the car suddenly felt as if the brake was being engaged. The forward and rear collision warning signals do not work. The blind spot warning does not work. There is grinding coming from the undercarriage at times (random), while my foot is on the gas. The car bucks for no reason. The ba…

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ODI 11482923

The infotainment system is so buggy and slow it's dangerously distracting. It crashes all the time and takes a few minutes to reboot which is not good when you're using navigation. The volume randomly will go to 100% and the only way to fix it is to restart the car. I've had it happen maybe 10 times. It's very startling and it's painful to the ears. The most dangerous problem with the infotainment system, however, is how inconsistently slow it is. When you tap to open the HVAC menu, for example, it can take 1-45 seconds to open. That means you …

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ODI 11484762

I purchased the car new in January 2021. During the first several months there were no issues. After that, the "Infotainment" system which controls the sound, nav, hvac, etc. systems would suddenly go black and those functions would stop working. It would seem to reboot as a computer does when you restart it. That was distracting but mostly just annoying, lasting less than 30 seconds. I will call that a "soft reboot." That happened many times over the next few months. On two occasions, the screen would black out and not only those syst…

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4
ODI 11429460

My problem is an intermittent one. The infotainment display goes blank and reboots. When this happens I have lost Rear Automatic Braking, the Eyesight System, cruise control, the backup camera display and driver monitoring along with other non-safety related systems (radio, environment control). The dealer has not been able to reproduce, but has gotten error codes to send to Subaru of America (SoA) along with print out of error messages received via the My Subaru website. The vehicle has been to the shop 6 times in the first 9,000 miles. The…

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ODI 11546909

Eyesight driver assist went out rendering safety features inoperable. Touch screen also blanked out so unable to adjust a/c, navigation,radio etc. Car had been on long distance all hiway drive and at 7 hours systems failed. Weather was in the 60s, overcast and it was in the afternoon. Pulled into rest stop and turned engine off then restarted but still failed. Drove 2 more hours and next rest stop systems came back after letting car sit off for 10+ minutes.

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ODI 11557970

My vehicle is equipped with EYESIGHT. I was driving to my home after work at night and suddenly the infotainment system screen went blank; including Braking Assist, Adaptive Cruise control, Lane assist, Emergency Braking etc including Navigation, also the HVAC shut off and EYESIGHT that controls these as well, shut off. It was suffocating in the car due to no A/C and thusf I tried to pull over at a remote text-stop place and tried restarting the car but in vain. All screens were dark, no warm air, I couldn’t see what direction I was driving t…

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00
Unknown Or Other
4
ODI 11414504 · 3,000 mi

CRACK IN WINDSHIELD APPEARED WITH NO PUNCTURE. NOTICED CRACK WHEN DRIVING ON HIGHWAY. NOTHING HAD HIT THE WINDSHIELD, PASSENGER NOTICED THE CRACK.

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ODI 11429133

During heavy rains, the vehicles leak water into the driver's side wheel well. Numerous times back to the dealer and the vehicle being piece by piece all seals are being replaced. As per numerous blogs on Subaru forums, an indication of a faulty windshield seal could be the issue, but the dealership refuses to replace or reset the windshield seal. Bought the car on June 28, 2021, and have been to the dealership 3 times for the same issue. The dealership is replacing seals on the skylight and door but as of yet no resolution. At the time o…

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ODI 11432671

Windshield suddenly cracked, starting from bottom center of the window, crack moved up about 6" and then turned 90 degrees towards passenger side and went another 6". No object hit the window or car; it just spontaneously cracked from bottom then moved upwards.

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10
ODI 11432405

There are multiple issues at hand. The radio system continues to randomly power off and or not work and often times the entire eyesight system crashes and shuts off when driving at highway speeds disabling the cruise control. The screen has already been replaced once but the issue is still there.

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ODI 11441666

Purchased new Outback SUV in March of 2021. Currently has 4488 miles on odometer. Center console infotainment center randomly reboots at times without warning. System reboots after several seconds, but until system is restored, any function active at the time controlled from that console is unavailable (radio, navigation, etc.). Dealer has not yet inspected the car for this problem at this time. I have not been able to cause the system to reboot at will, it appears to be totally random.

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ODI 11482923

The infotainment system is so buggy and slow it's dangerously distracting. It crashes all the time and takes a few minutes to reboot which is not good when you're using navigation. The volume randomly will go to 100% and the only way to fix it is to restart the car. I've had it happen maybe 10 times. It's very startling and it's painful to the ears. The most dangerous problem with the infotainment system, however, is how inconsistently slow it is. When you tap to open the HVAC menu, for example, it can take 1-45 seconds to open. That means you …

Look up ODI 11482923 at NHTSA ↗

—
3
ODI 11479785

My 2021 Subaru Outback vehicle is subject to a recall for engine harness and ECM replacement, according to Subaru. I took my car in twice to the dealership and it was unable to perform the recall repair. That dealership told me that the issue presents no safety problem - is that true? (The current recall of 2022s sound like there is a safety issue.) Your website says my repair was performed. That is false. Can you help me understand why you show the vehicle has been repaired? Can you help me find a dealership that knows how to safely repair …

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ODI 11608885

Today while waiting at a stop light the auto start stop engaged. When the light went green I put my foot on the gas and the vehicle stalled. The car was on but not running, several alarms were on the dashboard. I had to put the car in park, turn it off and then restart the car. This is a repeated issue and has been going on at least once a month since we purchased the car in 2021. We've brought it to the dealer and they said there was nothing wrong because there was no OBD code. I have checked myself and I have not found any code. This i…

Look up ODI 11608885 at NHTSA ↗

ODI 11614261

The auto restart does not work and requires a car restart to fix. The latest software update caused this is to happen.

Look up ODI 11614261 at NHTSA ↗

2
ODI 11482923

The infotainment system is so buggy and slow it's dangerously distracting. It crashes all the time and takes a few minutes to reboot which is not good when you're using navigation. The volume randomly will go to 100% and the only way to fix it is to restart the car. I've had it happen maybe 10 times. It's very startling and it's painful to the ears. The most dangerous problem with the infotainment system, however, is how inconsistently slow it is. When you tap to open the HVAC menu, for example, it can take 1-45 seconds to open. That means you …

Look up ODI 11482923 at NHTSA ↗

ODI 11702874

On 10/29/25 the car lost power once it got to 3500rpm. Multiple warning lights came on. On 11/06/2025, the Thermo Control Valve, high pressure fuel line, and gaskets for intake manifold and EGR were replaced. On 11/24/25, when backing up slowly in a small parking lot, the rear camera detection picked up a raised cement walkway with metal railing. The brake was applied by the driver, however the car accelerated quickly and slammed into the railing and cement. The vehicle was placed into drive after the collision and continued normally. The brak…

Look up ODI 11702874 at NHTSA ↗

2
ODI 11425744

Automatic braking system activated abruptly and forcefully when a vehicle in the adjacent lane slowed down to make a turn. This has occurred numerous time both on the highway and in city driving. I have called Subaru to report the issue. They did not recommend taking it to a service center, although I plan to. The car otherwise has shown no warning of automatic braking malfunction prior to or after the incidents. However the automatic braking system has continued to malfunction. I now deactivate the automatic braking every time I start the car …

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ODI 11538618

The windshield has spontaneously cracked on 4 separate occasions. Subaru denies this is a defect and claims all have been caused by rock chips. This is not true. The cracked windshield has caused the vehicle on numerous occasions to slam on its breaks while traveling at 55 mph or greater as it “senses” a collision. This has nearly caused 3 accidents so far.

Look up ODI 11538618 at NHTSA ↗

1
ODI 11739672

We are VERY concerned about the failure of some very important safety features of our 2021 Subaru Outback Touring Edition. We were involved in a bad car accident caused by a person under the influence who was in handcuffs when we were taken away by ambulance. As you can see by the photos, there was MAJOR damage to the other car and significant damage to ours. What is most concerning is the fact that NONE of the airbags deployed and the safety and security plan also failed - it did not call 911. I had to find my phone on the floorboard and c…

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2
ODI 11425744

Automatic braking system activated abruptly and forcefully when a vehicle in the adjacent lane slowed down to make a turn. This has occurred numerous time both on the highway and in city driving. I have called Subaru to report the issue. They did not recommend taking it to a service center, although I plan to. The car otherwise has shown no warning of automatic braking malfunction prior to or after the incidents. However the automatic braking system has continued to malfunction. I now deactivate the automatic braking every time I start the car …

Look up ODI 11425744 at NHTSA ↗

ODI 11538618

The windshield has spontaneously cracked on 4 separate occasions. Subaru denies this is a defect and claims all have been caused by rock chips. This is not true. The cracked windshield has caused the vehicle on numerous occasions to slam on its breaks while traveling at 55 mph or greater as it “senses” a collision. This has nearly caused 3 accidents so far.

Look up ODI 11538618 at NHTSA ↗

Engine0
5
ODI 11474565

The engine block of our car caught fire while it was parked and turned off. It melted the engine and hood of the car, totaling it. Thankfully, we were not in the vehicle when the incident occurred, so no one was injured. At the time of the incident, our car was parked outside our apartment building under a low-hanging tree, which was burned in the fire. Had a neighbor not noticed and called 911, the fire may have spread to the nearby apartment building and caused much more severe damage than what was already done to the car. We had no warning p…

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ODI 11507046

Traveling toll road /fwy at approx 70mph at rush hour and lost all power with Check engine light , emergency brake, lurching engine, all flashing at the same time!!! Coasted through 4 fwy lanes to offramp and service station- extreme danger!!! How was there no pile up with me going from 70-10 to coasting on a busy 15 Northbound fwy at 7:30 am?????? Was in toll lane and crossed toll 3 foot sticks to exit at first available exit. 2 cars followed me off as they were concerned for my safety Towed to shop where they put in new thermo valve, gasket…

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ODI 11614261

The auto restart does not work and requires a car restart to fix. The latest software update caused this is to happen.

Look up ODI 11614261 at NHTSA ↗

3
ODI 11479785

My 2021 Subaru Outback vehicle is subject to a recall for engine harness and ECM replacement, according to Subaru. I took my car in twice to the dealership and it was unable to perform the recall repair. That dealership told me that the issue presents no safety problem - is that true? (The current recall of 2022s sound like there is a safety issue.) Your website says my repair was performed. That is false. Can you help me understand why you show the vehicle has been repaired? Can you help me find a dealership that knows how to safely repair …

Look up ODI 11479785 at NHTSA ↗

ODI 11608885

Today while waiting at a stop light the auto start stop engaged. When the light went green I put my foot on the gas and the vehicle stalled. The car was on but not running, several alarms were on the dashboard. I had to put the car in park, turn it off and then restart the car. This is a repeated issue and has been going on at least once a month since we purchased the car in 2021. We've brought it to the dealer and they said there was nothing wrong because there was no OBD code. I have checked myself and I have not found any code. This i…

Look up ODI 11608885 at NHTSA ↗

ODI 11614261

The auto restart does not work and requires a car restart to fix. The latest software update caused this is to happen.

Look up ODI 11614261 at NHTSA ↗

—
5
ODI 11543033

I was driving and suddenly 13 flashing lights and codes from check engine to loss of cruise control and RAB -dealer says it needs a new thermo control valve (thermostat). This failed part has been common on Subarus for 3 years-reported on internet and even to the point where a guy sitting next to me today with same car and year and same $1800 bill and diagnosis. Should be a recall. Part was redesigned in 2022 I read.

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ODI 11556403

Received error code P2682, a faulty Thermo Control Valve. This happened on 11/17/2023. Car potentially could have quit running in traffic. Subaru has identified the issue with TSB 09-80-21R. They have changed the design of the valve due to the many failures. My car has 74,000 miles. My brother in law has the same vehicle with 57,000, and his car is in the shop today for the same issue. The service tech working on his vehicle stated that he does a couple of these repairs a week, and that Subaru knows this part will fail and should issue a reca…

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ODI 11630726

The speed control (adaptive) doesn't work. The interior heater doesn't work. Several lights including the 'check engine' light come on the dash. The lane departure system doesn't work. (It appears the thermo control value subassembly may be at fault.) The car has approximately 25K miles on it.

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1
ODI 11652303

Thermo Control Valve. Check engine light on. Eyesight Adaptive Cruise Control Automatic Emergency Braking Blind Spot Warning Forward Collision Warning Lane Departure Warning Lane Keeping Assistance X mode Dealership would not honor repair even though there is recall it does not cover vin 63400 miles Vehicle inspected by manufacturer code P2682 Check engine light is on and eyesight warning

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0
1
ODI 11573060

While doing a casual drive, engine made a noise after work at night. Woke up in the morning and check engine light as well as the EyeSight light was on. Checked everything and noticed the coolant was low; but upon filling it, did not resolve the issue. Took it to a Subaru service center and was told that it the Temp Valve had been stuck and that they had replace not only one for my year model the same day, but also a ‘20 and ‘19 in the past week. Have looked online and noticed others have been unfortunate around the same mile range 60k.

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Vehicle Speed Control0
6
ODI 11436737

Your form would not allow me to chcek all applicable issues. I believe the computer system and brakes are the major issues. The start/stop system engaged when I was turning in the middle of an intersection. When driving at cruising speeds (foot on the gas pedal), the car suddenly felt as if the brake was being engaged. The forward and rear collision warning signals do not work. The blind spot warning does not work. There is grinding coming from the undercarriage at times (random), while my foot is on the gas. The car bucks for no reason. The ba…

Look up ODI 11436737 at NHTSA ↗

ODI 11482923

The infotainment system is so buggy and slow it's dangerously distracting. It crashes all the time and takes a few minutes to reboot which is not good when you're using navigation. The volume randomly will go to 100% and the only way to fix it is to restart the car. I've had it happen maybe 10 times. It's very startling and it's painful to the ears. The most dangerous problem with the infotainment system, however, is how inconsistently slow it is. When you tap to open the HVAC menu, for example, it can take 1-45 seconds to open. That means you …

Look up ODI 11482923 at NHTSA ↗

ODI 11484762

I purchased the car new in January 2021. During the first several months there were no issues. After that, the "Infotainment" system which controls the sound, nav, hvac, etc. systems would suddenly go black and those functions would stop working. It would seem to reboot as a computer does when you restart it. That was distracting but mostly just annoying, lasting less than 30 seconds. I will call that a "soft reboot." That happened many times over the next few months. On two occasions, the screen would black out and not only those syst…

Look up ODI 11484762 at NHTSA ↗

2
ODI 11482923

The infotainment system is so buggy and slow it's dangerously distracting. It crashes all the time and takes a few minutes to reboot which is not good when you're using navigation. The volume randomly will go to 100% and the only way to fix it is to restart the car. I've had it happen maybe 10 times. It's very startling and it's painful to the ears. The most dangerous problem with the infotainment system, however, is how inconsistently slow it is. When you tap to open the HVAC menu, for example, it can take 1-45 seconds to open. That means you …

Look up ODI 11482923 at NHTSA ↗

ODI 11702874

On 10/29/25 the car lost power once it got to 3500rpm. Multiple warning lights came on. On 11/06/2025, the Thermo Control Valve, high pressure fuel line, and gaskets for intake manifold and EGR were replaced. On 11/24/25, when backing up slowly in a small parking lot, the rear camera detection picked up a raised cement walkway with metal railing. The brake was applied by the driver, however the car accelerated quickly and slammed into the railing and cement. The vehicle was placed into drive after the collision and continued normally. The brak…

Look up ODI 11702874 at NHTSA ↗

5
ODI 11543033

I was driving and suddenly 13 flashing lights and codes from check engine to loss of cruise control and RAB -dealer says it needs a new thermo control valve (thermostat). This failed part has been common on Subarus for 3 years-reported on internet and even to the point where a guy sitting next to me today with same car and year and same $1800 bill and diagnosis. Should be a recall. Part was redesigned in 2022 I read.

Look up ODI 11543033 at NHTSA ↗

ODI 11556403

Received error code P2682, a faulty Thermo Control Valve. This happened on 11/17/2023. Car potentially could have quit running in traffic. Subaru has identified the issue with TSB 09-80-21R. They have changed the design of the valve due to the many failures. My car has 74,000 miles. My brother in law has the same vehicle with 57,000, and his car is in the shop today for the same issue. The service tech working on his vehicle stated that he does a couple of these repairs a week, and that Subaru knows this part will fail and should issue a reca…

Look up ODI 11556403 at NHTSA ↗

ODI 11630726

The speed control (adaptive) doesn't work. The interior heater doesn't work. Several lights including the 'check engine' light come on the dash. The lane departure system doesn't work. (It appears the thermo control value subassembly may be at fault.) The car has approximately 25K miles on it.

Look up ODI 11630726 at NHTSA ↗

—
3
ODI 11467274

The Navigation system will randomly go blank and then restart while driving. This not only affects any navigation which is currently in progress, but also disables the Cruise Control, Eye Sight, Lane Departure and other Safety devices. This has occurred numerous times while driving on an interstate highway and is dangerous and life threatening.

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ODI 11557970

My vehicle is equipped with EYESIGHT. I was driving to my home after work at night and suddenly the infotainment system screen went blank; including Braking Assist, Adaptive Cruise control, Lane assist, Emergency Braking etc including Navigation, also the HVAC shut off and EYESIGHT that controls these as well, shut off. It was suffocating in the car due to no A/C and thusf I tried to pull over at a remote text-stop place and tried restarting the car but in vain. All screens were dark, no warm air, I couldn’t see what direction I was driving t…

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ODI 11748480

I was already parked in a spot in a public parking lot. I tapped the accelerator pedal to move the car a few inches. The vehicle responded by violently accelerating, hitting a vehicle directly in front of me in another parking space. I applied my brake but the car would not stop. The force of the acceleration pushed the car out of the it's spot and it hit a curb and tree appox 30 ft away. In defensive move I turned my wheels to the right and continue to try and brake. This caused my car to hit the car on the right side of me. Property Dama…

Look up ODI 11748480 at NHTSA ↗

00
Forward Collision Avoidance: Automatic Emergency Braking
1
ODI 11375885 · 400 mi

I HAD THE CAR ONLY 10 DAYS FROM THE DEALERSHIP, MY HUSBAND AND I WERE ON THE HIGHWAY HEADING TO AN EVENT WHEN WE HEARD A CRACK, I LOOKED UP AND THERE WAS A HORIZONTAL CRACK HEADING FROM LEFT TO RIGHT IN THE WINDSHIELD.

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4
ODI 11429460

My problem is an intermittent one. The infotainment display goes blank and reboots. When this happens I have lost Rear Automatic Braking, the Eyesight System, cruise control, the backup camera display and driver monitoring along with other non-safety related systems (radio, environment control). The dealer has not been able to reproduce, but has gotten error codes to send to Subaru of America (SoA) along with print out of error messages received via the My Subaru website. The vehicle has been to the shop 6 times in the first 9,000 miles. The…

Look up ODI 11429460 at NHTSA ↗

ODI 11546909

Eyesight driver assist went out rendering safety features inoperable. Touch screen also blanked out so unable to adjust a/c, navigation,radio etc. Car had been on long distance all hiway drive and at 7 hours systems failed. Weather was in the 60s, overcast and it was in the afternoon. Pulled into rest stop and turned engine off then restarted but still failed. Drove 2 more hours and next rest stop systems came back after letting car sit off for 10+ minutes.

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ODI 11557970

My vehicle is equipped with EYESIGHT. I was driving to my home after work at night and suddenly the infotainment system screen went blank; including Braking Assist, Adaptive Cruise control, Lane assist, Emergency Braking etc including Navigation, also the HVAC shut off and EYESIGHT that controls these as well, shut off. It was suffocating in the car due to no A/C and thusf I tried to pull over at a remote text-stop place and tried restarting the car but in vain. All screens were dark, no warm air, I couldn’t see what direction I was driving t…

Look up ODI 11557970 at NHTSA ↗

2
ODI 11425744

Automatic braking system activated abruptly and forcefully when a vehicle in the adjacent lane slowed down to make a turn. This has occurred numerous time both on the highway and in city driving. I have called Subaru to report the issue. They did not recommend taking it to a service center, although I plan to. The car otherwise has shown no warning of automatic braking malfunction prior to or after the incidents. However the automatic braking system has continued to malfunction. I now deactivate the automatic braking every time I start the car …

Look up ODI 11425744 at NHTSA ↗

ODI 11538618

The windshield has spontaneously cracked on 4 separate occasions. Subaru denies this is a defect and claims all have been caused by rock chips. This is not true. The cracked windshield has caused the vehicle on numerous occasions to slam on its breaks while traveling at 55 mph or greater as it “senses” a collision. This has nearly caused 3 accidents so far.

Look up ODI 11538618 at NHTSA ↗

1
ODI 11652303

Thermo Control Valve. Check engine light on. Eyesight Adaptive Cruise Control Automatic Emergency Braking Blind Spot Warning Forward Collision Warning Lane Departure Warning Lane Keeping Assistance X mode Dealership would not honor repair even though there is recall it does not cover vin 63400 miles Vehicle inspected by manufacturer code P2682 Check engine light is on and eyesight warning

Look up ODI 11652303 at NHTSA ↗

3
ODI 11467274

The Navigation system will randomly go blank and then restart while driving. This not only affects any navigation which is currently in progress, but also disables the Cruise Control, Eye Sight, Lane Departure and other Safety devices. This has occurred numerous times while driving on an interstate highway and is dangerous and life threatening.

Look up ODI 11467274 at NHTSA ↗

ODI 11557970

My vehicle is equipped with EYESIGHT. I was driving to my home after work at night and suddenly the infotainment system screen went blank; including Braking Assist, Adaptive Cruise control, Lane assist, Emergency Braking etc including Navigation, also the HVAC shut off and EYESIGHT that controls these as well, shut off. It was suffocating in the car due to no A/C and thusf I tried to pull over at a remote text-stop place and tried restarting the car but in vain. All screens were dark, no warm air, I couldn’t see what direction I was driving t…

Look up ODI 11557970 at NHTSA ↗

ODI 11748480

I was already parked in a spot in a public parking lot. I tapped the accelerator pedal to move the car a few inches. The vehicle responded by violently accelerating, hitting a vehicle directly in front of me in another parking space. I applied my brake but the car would not stop. The force of the acceleration pushed the car out of the it's spot and it hit a curb and tree appox 30 ft away. In defensive move I turned my wheels to the right and continue to try and brake. This caused my car to hit the car on the right side of me. Property Dama…

Look up ODI 11748480 at NHTSA ↗

—
1
ODI 11528573

Yet to be diagnosed but possibly the cockpit control computer. Dealer service department has not been able to diagnose. No components have been replaced yet except for a software update that did not correct the issue. Safety systems all report as not functioning, These include all "eyesight systems";the air bags, automatic emergency braking, lane departure and lane keeping. Additionally all center console functions are not functional, including HVAC and radio. The vehicle has been to the dealer twice where the problem could not be reproduc…

Look up ODI 11528573 at NHTSA ↗

10
ODI 11425744

Automatic braking system activated abruptly and forcefully when a vehicle in the adjacent lane slowed down to make a turn. This has occurred numerous time both on the highway and in city driving. I have called Subaru to report the issue. They did not recommend taking it to a service center, although I plan to. The car otherwise has shown no warning of automatic braking malfunction prior to or after the incidents. However the automatic braking system has continued to malfunction. I now deactivate the automatic braking every time I start the car …

Look up ODI 11425744 at NHTSA ↗

ODI 11426016

Subaru has apparently integrated their Eyesight Collision avoidance system with their infotainment system and the infotainment system crashes constantly. When it crashes about 50% of the time Eyesight goes offline and kicks cruise control off. At highway speeds this is VERY dangerous. The vehicle will slow down 5-10 mph between when the system crashes and when someone realizes what has happened in order to put their foot on the gas pedal to keep their speed up. I've almost been rear-ended multiple times now because of this. Subaru has been …

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ODI 11430635

On 3 Occasions the Eyesight automatic braking activated with no apparent reason. The first was at highway speeds, second at 45mph and the third at about 30/35mph. In the first case a car entered the lane but there was considerable distance. In the second a car made a right turn into my lane and was slow but there was about 1/4 mile or more space and the last one occurred as, my wife, followed the curve of the road to the right. There were no vehicles near by only a median. In each case there was no gradual slow down only a full force applicati…

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Air Bags00
1
ODI 11739672

We are VERY concerned about the failure of some very important safety features of our 2021 Subaru Outback Touring Edition. We were involved in a bad car accident caused by a person under the influence who was in handcuffs when we were taken away by ambulance. As you can see by the photos, there was MAJOR damage to the other car and significant damage to ours. What is most concerning is the fact that NONE of the airbags deployed and the safety and security plan also failed - it did not call 911. I had to find my phone on the floorboard and c…

Look up ODI 11739672 at NHTSA ↗

00
1
ODI 11528573

Yet to be diagnosed but possibly the cockpit control computer. Dealer service department has not been able to diagnose. No components have been replaced yet except for a software update that did not correct the issue. Safety systems all report as not functioning, These include all "eyesight systems";the air bags, automatic emergency braking, lane departure and lane keeping. Additionally all center console functions are not functional, including HVAC and radio. The vehicle has been to the dealer twice where the problem could not be reproduc…

Look up ODI 11528573 at NHTSA ↗

—
1
ODI 11528573

Yet to be diagnosed but possibly the cockpit control computer. Dealer service department has not been able to diagnose. No components have been replaced yet except for a software update that did not correct the issue. Safety systems all report as not functioning, These include all "eyesight systems";the air bags, automatic emergency braking, lane departure and lane keeping. Additionally all center console functions are not functional, including HVAC and radio. The vehicle has been to the dealer twice where the problem could not be reproduc…

Look up ODI 11528573 at NHTSA ↗

Forward Collision Avoidance: Warnings
1
ODI 11452027

My windshield cracked within a few months and few thousand miles of purchasing my vehicle for no real apparent reason.

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2
ODI 11425744

Automatic braking system activated abruptly and forcefully when a vehicle in the adjacent lane slowed down to make a turn. This has occurred numerous time both on the highway and in city driving. I have called Subaru to report the issue. They did not recommend taking it to a service center, although I plan to. The car otherwise has shown no warning of automatic braking malfunction prior to or after the incidents. However the automatic braking system has continued to malfunction. I now deactivate the automatic braking every time I start the car …

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ODI 11538618

The windshield has spontaneously cracked on 4 separate occasions. Subaru denies this is a defect and claims all have been caused by rock chips. This is not true. The cracked windshield has caused the vehicle on numerous occasions to slam on its breaks while traveling at 55 mph or greater as it “senses” a collision. This has nearly caused 3 accidents so far.

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1
ODI 11573060

While doing a casual drive, engine made a noise after work at night. Woke up in the morning and check engine light as well as the EyeSight light was on. Checked everything and noticed the coolant was low; but upon filling it, did not resolve the issue. Took it to a Subaru service center and was told that it the Temp Valve had been stuck and that they had replace not only one for my year model the same day, but also a ‘20 and ‘19 in the past week. Have looked online and noticed others have been unfortunate around the same mile range 60k.

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10
ODI 11425744

Automatic braking system activated abruptly and forcefully when a vehicle in the adjacent lane slowed down to make a turn. This has occurred numerous time both on the highway and in city driving. I have called Subaru to report the issue. They did not recommend taking it to a service center, although I plan to. The car otherwise has shown no warning of automatic braking malfunction prior to or after the incidents. However the automatic braking system has continued to malfunction. I now deactivate the automatic braking every time I start the car …

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ODI 11426016

Subaru has apparently integrated their Eyesight Collision avoidance system with their infotainment system and the infotainment system crashes constantly. When it crashes about 50% of the time Eyesight goes offline and kicks cruise control off. At highway speeds this is VERY dangerous. The vehicle will slow down 5-10 mph between when the system crashes and when someone realizes what has happened in order to put their foot on the gas pedal to keep their speed up. I've almost been rear-ended multiple times now because of this. Subaru has been …

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ODI 11430635

On 3 Occasions the Eyesight automatic braking activated with no apparent reason. The first was at highway speeds, second at 45mph and the third at about 30/35mph. In the first case a car entered the lane but there was considerable distance. In the second a car made a right turn into my lane and was slow but there was about 1/4 mile or more space and the last one occurred as, my wife, followed the curve of the road to the right. There were no vehicles near by only a median. In each case there was no gradual slow down only a full force applicati…

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1
ODI 11528573

Yet to be diagnosed but possibly the cockpit control computer. Dealer service department has not been able to diagnose. No components have been replaced yet except for a software update that did not correct the issue. Safety systems all report as not functioning, These include all "eyesight systems";the air bags, automatic emergency braking, lane departure and lane keeping. Additionally all center console functions are not functional, including HVAC and radio. The vehicle has been to the dealer twice where the problem could not be reproduc…

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Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

6 patterns with matching reports.

Warning lights and dashboard alerts

29 mentions · 9.8% of complaints

Median mileage: 17,800 mi (15 usable records).

ODI 11419325 · 932 mi

The contact owns a 2021 Subaru Outback. The contact stated that the battery had fully drained and was recharged two times. There was no warning light illuminated. The third time the vehicle was towed to an unknown mechanic and was diagnosed with needing the battery to be replaced. The vehicle was repaired. Subaru was informed of the failure. The failure mileage was approximately 832.

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ODI 11431370 · 6,500 mi

The contact owns a 2021 Subaru Outback. The contact stated while coming out of a full stop, the vehicle would stall without warning. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer but was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 6,500.

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ODI 11438084 · 11,000 mi

The contact owns a 2021 Subaru Outback. The contact stated that while driving at various speeds, the home screen on the center console would go blank without warning. Once while driving 65 MPH with the cruise control activated, the center console went blank and the cruise control deactivated with several unknown warning lights illuminated. The contact stated that vehicle abruptly slowed down due to the failure and the 360-camera feature failed to operate as needed. The dealer was notified and acknowledged the failure; however, they informed the…

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Battery drain and no-start mentions

18 mentions · 6.1% of complaints

Median mileage: 550 mi (1 usable records).

ODI 11406284 · 550 mi

WE BOUGHT THE CAR NEW AND 3 MONTHS INTO OWNERSHIP IT WON'T START DUE TO BATTERY ISSUES. NOTHING IMPROPER OR IRREGULAR WAS DONE WITH THE CAR. IT JUST DOESN'T FUNCTION BY DEFAULT.

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ODI 11427187

Problem has occurred twice when I put my cellphone in the same pocket as my key fob. The car will not start when I press the start button, although the ignition will be on and the dashboard instruments light up. Even if I separate the fob from the phone, it won't start. Holding the keyfob right up to the start button won't allow it to start. The battery in the fob is brand new. On this car, only the fob can start the car. I have had to use the MySubaru app via Starlink (a subscription service) to remote start the car using my cellp…

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ODI 11428833

Record of Subaru Outback electrical issues 2021 April 25 purchased. May 5 ca.No startSalesman came to home and jump started. June 28-29No start, Recharged and had no further electrical issues until--- July 27No start. Briefly left vehicle. On return wouldn't start, dash lights crazy blinking.Jump box started it. July 28 Left it all morning at Subaru service for eval; result: "no problems were detected." Aug.5No start. Parked at friends for 3 hr. On return wouldn't start, dash lights crazy blinking. Jump box restart. Aug. 7No start. Left ign…

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Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Stalling or loss of power

11 mentions · 3.7% of complaints

Median mileage: 14,000 mi (5 usable records).

ODI 11431370 · 6,500 mi

The contact owns a 2021 Subaru Outback. The contact stated while coming out of a full stop, the vehicle would stall without warning. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer but was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 6,500.

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ODI 11467029 · 12,500 mi

The contact owns a 2021 Subaru Outback. The contact stated while at a traffic light, the vehicle stalled. The instrument panel lights illuminated then went dark. The police came but there was no police report filed. The police had the vehicle towed to a dealer. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 12,500.

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ODI 11505358 · 14,000 mi

The contact owns a 2021 Subaru Outback. The contact stated that while driving approximately 68 MPH with the cruise control activated, the vehicle suddenly lost motive power. No warning lights were illuminated. The contact stated that it was difficult while attempting to shift the gear lever out of drive(D). The contact stated that once she was able to shift the gear shifter, she shifted into park(P) to turn off the vehicle. The vehicle was restarted after multiple attempts. The contact then noticed that the parking brake had engaged independent…

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Hard or delayed shifting

5 mentions · 1.7% of complaints

Median mileage: 30,800 mi (1 usable records).

ODI 11432757

The Auto-start feature, which stops the engine at a light, then restarts, is very dangerous. It cannot be permanently turned off - always on by default. 1 if the steering wheel is not perfectly straight, it jerks out of your hand when the engine restarts. 2 the car jerks forward when the engine restarts. This has already put me in danger of a crash several times - and this 'feature' must be actively disengaged each and every time the car is started. It should be able to be permanently turned off - not always on by default.

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ODI 11460739

I have had this vehicle since @ 6/30/21, under 4,000 miles. Sometimes when I'm driving, the car will suddenly brake or lurch when I am not near another object or person. I drove down the highway once when this happened and it was very concerning. I have also been in the middle of an intersection when this occurred, as I was turning left. It has happened approximately 10 other times since I've had the vehicle. Today it happened and a truck was behind me; thankfully I did not get hit.I brought this into the dealereship twice and they claim there …

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ODI 11507046

Traveling toll road /fwy at approx 70mph at rush hour and lost all power with Check engine light , emergency brake, lurching engine, all flashing at the same time!!! Coasted through 4 fwy lanes to offramp and service station- extreme danger!!! How was there no pile up with me going from 70-10 to coasting on a busy 15 Northbound fwy at 7:30 am?????? Was in toll lane and crossed toll 3 foot sticks to exit at first available exit. 2 cars followed me off as they were concerned for my safety Towed to shop where they put in new thermo valve, gasket…

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Brake response concerns

4 mentions · 1.4% of complaints

Median mileage: 16,000 mi (1 usable records).

ODI 11462032 · 16,000 mi

The contact owns a 2021 Subaru Outback. The contact stated while driving 20 MPH, the brake pedal was depressed; however, the vehicle independently accelerated. There was no warning light illuminated. The vehicle struck the curb before coming to a stop, causing damage to the rim and tire. The vehicle was towed to the dealer but was not yet diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 16,000.

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ODI 11527114

My wife turned into a parking spot slowly with her foot on the brake, and the car suddenly accelerated without warning. It went up on the curb while my wife slammed on the brake and stopped the car. She then put the car in reverse and backed into the parking spot. Came home without further incident but was very upset. I intend to question the dealer, Parkway Subaru in Wilmington, NC. I see articles online that relate problems like this to a number of different models and makes. My wife does not want the car anymore, but how can I be sure a…

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ODI 11689866

SUDDEN AACCELERATION: Cold started the car in garage, all OK. Then backed out and into turn around where I placed foot on the brake. At that moment suddenly accelerated and engine revved to 2000rpm (sounded like). I had to push down very hard on the brake pedal (where my foot already was) to stop the car before crashing into a tree. Foot was clearly on brake pedal at incident (that was the only way I could stop the car). It was not on or close to accelerator pedal and no floor mat or other objects was on or near the accelerator pedal. V…

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Steering assistance concerns

4 mentions · 1.4% of complaints

Median mileage: 17,500 mi (1 usable records).

ODI 11514090 · 17,500 mi

The contact's wife owns a 2021 Subaru Outback. The contact stated that while driving at various speeds, the vehicle experienced loss of power steering as the power steering warning light and several unknown warning lights were illuminated. The contact stated that the failure occurred on several occasions. The vehicle was taken to a local dealer, where it was diagnosed that the power steering rack needed to be replaced. The vehicle was repaired; however, that the failure recurred. The vehicle was then taken back to the dealer, where it was diagn…

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ODI 11611660

The car flashed “eye sight off” before flickering and shutting off while I was braking at a stop light. I tried putting my car into park and then turning it off and restarting it but it would not turn back on. I tried this a few more times but I was in the middle lane of a heavily trafficked street. The steering wheel was locked and I was not able to immediately remove it from the road and maybe an hour later it was able to be shifted into neutral and moved out of the street. However, it would still not turn on and when I did open my power gate…

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ODI 11735647

I am filing this complaint regarding multiple serious safety defects in my 2021 Subaru Outback purchased in July 2021, currently at 48000 miles THERMO CONTROL VALVE FAILURE (26,307 miles) While traveling in the center lane on [XXX] southbound in [XXX] the evening of 1/6/2024 my vehicle suddenly experienced a complete loss of control. It seemed that the car was accelerating and braking at the same time without driver input making it impossible to operate safely. It started shaking and several lights were illuminated on the dashboard, power s…

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b