U.S. public vehicle records

Subaru SOLTERRA brakes problems

13 complaint narratives mention brakes terms.

Key facts

77 owner complaints analyzed

5 distinct recall campaigns

16,000 mi median reported failure mileage

Scope: 2023 to 2026 model years. Data updated: 2026-09-30 (September 30, 2026). 3 complaints include usable failure mileage. View data status.

Braking behavior evidence

13 of 77 complaints match this topic (16.9%). The keyword filter can include complaints that mention a transmission without reporting its failure. View matching rules.

Owner report 11514133 · 2023-03-28 (March 28, 2023)

Ihad something happen 3 times with the car on my drive to work. It was raining and vehicles ahead of me were kicking up a significant amount of mist in front of my Solterra. I was using the adaptive cruise control feature and it is supposed to follow cars in front of you and slow down or speed up (to your max set rate) to keep with traffic. THREE (3) times it did not see the car in front of me and I had to apply the brakes to slow the vehicle down or I may have hit the vehicle in front of me. As mentioned above, this happened in very misty cond…

Owner-reported narrative. Look up ODI 11514133 at NHTSA ↗

Owner report 11538316 · 2023-08-14 (August 14, 2023)

Subaru Solterra - Sudden unexpected acceleration with no ability to brake or steer. Message appeared "System Malfunction" Crashed into woods; small trees slowed and stopped car; airbags did not deploy. no injuries but great risk if car had headed to nearby highway instead of trees. car now at dealer undergoing inspection by Subaru.Police report made; copy not yet available. Michigan State Police report 75-2169-23

Owner-reported narrative. Look up ODI 11538316 at NHTSA ↗

Owner report 11550158 · 2023-10-16 (October 16, 2023)

Under certain circumstances when using adaptive cruise control the car can accelerate towards a stationary vehicle. The last time that it occurred I was using the adaptative control at 35 mph and was approaching a stop light with the car correctly detecting a car in front which my car had detected and was slowing to allow adapt to the speed of the car that was ahead. The car entered a turn lane on the left and there was another car directly in from of mine and it was stopped at the light. My car began to accelerate to the speed which is was s…

Owner-reported narrative. Look up ODI 11550158 at NHTSA ↗

Owner report 11561166 · 2023-12-20 (December 20, 2023)

We hit a stationary deer at night. Afterwards, we found an open recall: WRG23-1: Forward recognition camera reprogramming 2023 Subaru Solterra, but Subaru refused to investigate as they claim animals (suddenly appearing) are a carve out on their liability. However, the deer wasn't leaping, it was already frozen in the road. The headlights only illuminated its knees, too late for the driver to stop before impact. It could have just as easily been a person, or other heavy road debris. The incident was on a dark highway bypass, with slight left …

Owner-reported narrative. Look up ODI 11561166 at NHTSA ↗

Owner report 11566469 · 2024-01-19 (January 19, 2024)

The S pedal regenerative breaking shuts off randomly, causing the vehicle to stop breaking, and the need for an immediate use of the brake pedal.

Owner-reported narrative. Look up ODI 11566469 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

77 unique complaints in this selection. Analysis snapshot: 2026-09-30.

3.9%Usable mileage3 / 77 records

100.0%Valid incident date77 / 77 records

100.0%Valid filing date77 / 77 records

100.0%Ordered incident and filing dates77 / 77 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2023	2024	2025	2026
Electrical System	1535.7% ODI 11533554 Subject: Safety Concerns with Subaru Solterra - Urgent Attention Required I hope this message finds you well. I am writing to express my serious concerns regarding the safety issues I am experiencing with my newly purchased Subaru Solterra 2023 Touring. Despite my enthusiasm for the vehicle, the problems outlined below have caused me considerable distress and are posing significant risks to both myself and my beloved pet. Safety Issue 1: Bluetooth Connectivity and Remote Climate Control The Bluetooth connectivity features in the vehicle, inc… Look up ODI 11533554 at NHTSA ↗	535.7% ODI 11648175 I have had the car since December of 2024, the car was a new lease. The battery has failed twice - once in January, and again last week. This has left me stranded twice, the battery failure occurs with no warning, it is running one hour, and the next it is dead. When I took it to the dealership, they said they replaced the battery, the new battery is now doing the same thing. The car also misleads the driver - upon putting the car on the charger, the car notifies how many hours it will take to charge, the data is wrong, it takes many hours lon… Look up ODI 11648175 at NHTSA ↗	125.0% ODI 11732522 Summary of Incident On February 21, 2026, a Level 2 charging event resulted in a catastrophic electrical failure involving my vehicle and the associated EV charging equipment. The incident caused: Severe damage to the EV charging connector (pigtail and receptacle) Destruction of my home inverter system Sustained electrical arcing between L1 and L2 conductors Loss of primary electrical service to my home The vehicle was actively charging at the time of the incident. Safety Concern The failure presents a significant safety risk, including: … Look up ODI 11732522 at NHTSA ↗	952.9% ODI 11725703 I am reporting a defect involving the Bluetooth and infotainment system in my 2026 Subaru Solterra. While driving, the vehicle’s Bluetooth connection consistently disconnects after approximately 5–10 minutes. The phone call itself does not drop; however, the connection to the vehicle’s hands-free system fails. In addition, infotainment functions such as audio streaming and app connectivity also disconnect or become unstable. This issue occurs repeatedly during normal operation and has been reproduced multiple times. This creates a safety con… Look up ODI 11725703 at NHTSA ↗
Unknown Or Other	1331.0% ODI 11524281 Black piano plastic blinds driver when it is sunny outside. Look up ODI 11524281 at NHTSA ↗	214.3% ODI 11609929 During a large rainstorm [XXX] in Colorado Springs, CO when driving through water amid the downpour, the front fabric like wheel well liners came loose and caught underneath the vehicle causing the front plastic undercarriage cover to also come loose. Despite the rain and lightning, and to mitigate any further damage to the vehicle or safety risks to occupants, pulled over and removed the dragging covers from underneath the vehicle. Reasonable threat of danger to occupants and further damage to vehicle if continued to drive. Not removing these … Look up ODI 11609929 at NHTSA ↗	125.0% ODI 11725925 BLUETOOTH CONNECTION WITH PHONE KEEPS DISCONNECTING WHILE I'M DRIVING AND/OR USING MY PHONE FOR CALLS/MAPS/GUIDANCE. DEALERSHIP TELLS ME THEY CANNOT DO ANYTHING ABOUT IT. USB CONNECTION HELPS, BUT STILL DROPS. SAFETY ISSUE, CAUSES MAJOR DISTRACTIONS. Look up ODI 11725925 at NHTSA ↗	423.5% ODI 11725750 Bluetooth consistently drops my calls, it is not my phone, because the call doesn't drop completely, am able yo pick up my phone and continue to talk. This takes away my hands free driving, which can be dangerous. Been an on going issue since I purchased the car almost 2 months ago. Look up ODI 11725750 at NHTSA ↗
Forward Collision Avoidance: Automatic Emergency Braking	614.3% ODI 11561166 We hit a stationary deer at night. Afterwards, we found an open recall: WRG23-1: Forward recognition camera reprogramming 2023 Subaru Solterra, but Subaru refused to investigate as they claim animals (suddenly appearing) are a carve out on their liability. However, the deer wasn't leaping, it was already frozen in the road. The headlights only illuminated its knees, too late for the driver to stop before impact. It could have just as easily been a person, or other heavy road debris. The incident was on a dark highway bypass, with slight left … Look up ODI 11561166 at NHTSA ↗	214.3% ODI 11624732 I purchased the 2024 Subaru Solterra in May of 2024, had no issues with the vehicle. In late June my cell phone was hacked, and malicious malware was installed, confirmed by my phone provided. Soon after that the vehicle started displaying signs of possibly being infected as well. Safety setting were changed, the vehicle was doing things I had not experienced and was difficult to control. I contacted Subaru after an incident that occurred on [XXX], Albany NY, where the vehicle facial recognition was activated without my knowledge and began d… Look up ODI 11624732 at NHTSA ↗	00.0% No examples available for this selection.	15.9% ODI 11752968 On June 23rd, 2026, while driving my 2026 Subaru Solterra at approximately 35 mph on a clear, sunny day with no road obstructions or vehicles ahead, the vehicle suddenly and severely applied the brakes on its own. This unprompted, autonomous braking event brought the vehicle to an abrupt, unsafe slowdown, creating an immediate risk of a rear-end collision. No dashboard warning lights or error codes appeared prior to or during the event. The vehicle had recently been brought in for a safety recall related to the vehicle electronics/ECU. The vehi… Look up ODI 11752968 at NHTSA ↗
Vehicle Speed Control	614.3% ODI 11514133 Ihad something happen 3 times with the car on my drive to work. It was raining and vehicles ahead of me were kicking up a significant amount of mist in front of my Solterra. I was using the adaptive cruise control feature and it is supposed to follow cars in front of you and slow down or speed up (to your max set rate) to keep with traffic. THREE (3) times it did not see the car in front of me and I had to apply the brakes to slow the vehicle down or I may have hit the vehicle in front of me. As mentioned above, this happened in very misty cond… Look up ODI 11514133 at NHTSA ↗	321.4% ODI 11654993 CAR INADVERTENTLY ACCELERATED WHEN PARKING. RESULTS $17,000 DAMAGES AND STAGE TWO WHIPLASH. DEALER INSPECTED BLACK BOX AND CLAIMED ACCELERATOR WAS INADVERTENTLY PUSHED FULL THROTTLE, WHICH IS IMPOSSIBLE AS MY WIFE ISN'T TALL ENOUGH TO PUSH FULL THROTTLE. SUBURU WILL NOT SHARE THE RESULTS OF THE TEST SO ASSUME A COVERUP AT THIS POINT AS MY WIFE SWEARS SHE DID NOT PUSH THE ACCELERATOR PEDAL. MANY COMPUTER COMPONENTS ARE ATTACHED TO THE ACCELERATOR PEDAL, LIKE AUTOMATED PARKING AND CRUISE CONTROL. THIS CAR DID INDEED ACCELERATE ON ITS OWN. Look up ODI 11654993 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Power Train	614.3% ODI 11631223 I must express my disappointment and concern regarding the actual range performance of the ELECTRIC vehicle 2023 Subaru Solterra. Subaru claims that the Solterra has a range of 228 miles, but I am consistently getting only around 160 miles. This significant discrepancy suggests that Subaru may have falsified the range information, misleading customers about the vehicle's capabilities. Moreover, it is highly frustrating that customers like myself are left at the mercy of retailers who lack the necessary knowledge to properly service Subaru EVs… Look up ODI 11631223 at NHTSA ↗	17.1% ODI 11705320 On December 15, 2025, driving on a highway in low temperatures, my 2024 Subaru Solterra (VIN: [XXX] ) experienced a progressive loss of power. At 9:20 a.m., I departed NYC for Amenia, NY (91 miles). The range showed ~130 miles (no AC). For the first ~70 miles, the range indicator consistently remained higher than miles-to-destination, confirming sufficient charge to arrive safely. Around mile 70, the range buffer diminished rapidly. By 10:52 a.m. (approx. 85 miles in), the vehicle stopped responding normally to the accelerator. Speed became l… Look up ODI 11705320 at NHTSA ↗	125.0% ODI 11732522 Summary of Incident On February 21, 2026, a Level 2 charging event resulted in a catastrophic electrical failure involving my vehicle and the associated EV charging equipment. The incident caused: Severe damage to the EV charging connector (pigtail and receptacle) Destruction of my home inverter system Sustained electrical arcing between L1 and L2 conductors Loss of primary electrical service to my home The vehicle was actively charging at the time of the incident. Safety Concern The failure presents a significant safety risk, including: … Look up ODI 11732522 at NHTSA ↗	00.0% No examples available for this selection.
Service Brakes	614.3% ODI 11538316 Subaru Solterra - Sudden unexpected acceleration with no ability to brake or steer. Message appeared "System Malfunction" Crashed into woods; small trees slowed and stopped car; airbags did not deploy. no injuries but great risk if car had headed to nearby highway instead of trees. car now at dealer undergoing inspection by Subaru.Police report made; copy not yet available. Michigan State Police report 75-2169-23 Look up ODI 11538316 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	15.9% ODI 11752968 On June 23rd, 2026, while driving my 2026 Subaru Solterra at approximately 35 mph on a clear, sunny day with no road obstructions or vehicles ahead, the vehicle suddenly and severely applied the brakes on its own. This unprompted, autonomous braking event brought the vehicle to an abrupt, unsafe slowdown, creating an immediate risk of a rear-end collision. No dashboard warning lights or error codes appeared prior to or during the event. The vehicle had recently been brought in for a safety recall related to the vehicle electronics/ECU. The vehi… Look up ODI 11752968 at NHTSA ↗
Forward Collision Avoidance: Adaptive Cruise Control	49.5% ODI 11514133 Ihad something happen 3 times with the car on my drive to work. It was raining and vehicles ahead of me were kicking up a significant amount of mist in front of my Solterra. I was using the adaptive cruise control feature and it is supposed to follow cars in front of you and slow down or speed up (to your max set rate) to keep with traffic. THREE (3) times it did not see the car in front of me and I had to apply the brakes to slow the vehicle down or I may have hit the vehicle in front of me. As mentioned above, this happened in very misty cond… Look up ODI 11514133 at NHTSA ↗	214.3% ODI 11606879 Adaptive cruise control gave out, due to air conditioning compressor failure Look up ODI 11606879 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Visibility/Wiper	49.5% ODI 11498335 The Solterra's rear window in mounted at a flat angle and lacks a rear window wiper. It also has a black "spoiler" at the bottom of the window. These features combine to drive a significant accumulation of snow on the rear window that blocks all rear view in just a few miles. With no way to clear this without exiting the car that may be unsafe in many situations. . Under snow or rain conditions the rear view camera usually become covered in rain or mud and are useless. Due to the inability to see to the rear is likely to result in colli… Look up ODI 11498335 at NHTSA ↗	17.1% ODI 11693617 The air conditioning has stopped working and after 30 days has not been repaired. Visibility issues during cold conditions Look up ODI 11693617 at NHTSA ↗	125.0% ODI 11738151 The windshield has distortion and can make the driver and front seat passenger feel carsick when looking through the windshield. Not feeling 100% can affect a driver's ability to safely operate the vehicle and that can affect other drivers nearby. I showed a customer Rep at Fremont Subaru and he confirmed the distortion and all of the other Subaru Solteras he looked at had the same problem. The customer rep has not responded to my numerous followup correspondence. I wrote several times to Subaru of America with no responses. This defect is… Look up ODI 11738151 at NHTSA ↗	00.0% No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Power Train	Too few reports for a range	15,000 mi	1 (sparse)	ODI 11726521 · 15,000 mi The contact owns a 2023 Subaru Solterra. The contact stated that while the vehicle was parked and occupied, while attempting to start to the vehicle, the horn sounded unexpectedly. Several warnings lights illuminated, and the gear shifter failed to shift to drive(D). A dealer was contacted. The vehicle was taken to the dealer, where it was diagnosed, and determined that the battery needed to be replaced. The contact stated that the failure had occurred more than eight times. The battery was replaced twice. The manufacturer was notified of the f… Look up ODI 11726521 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Complaints	Campaigns announced	Examples
2024-10	1	None	ODI 11618264 During any precipitation, primarily rain, the adaptive cruise control fails to sense vehicles in front of it. This became alarming as the vehicle began to speed up and get alarmingly close to the other vehicle, causing driver to slam brakes. When looking at the cruise control display, the vehicle never showed another vehicle in front of it. Look up ODI 11618264 at NHTSA ↗
2024-11	2	None	ODI 11624732 I purchased the 2024 Subaru Solterra in May of 2024, had no issues with the vehicle. In late June my cell phone was hacked, and malicious malware was installed, confirmed by my phone provided. Soon after that the vehicle started displaying signs of possibly being infected as well. Safety setting were changed, the vehicle was doing things I had not experienced and was difficult to control. I contacted Subaru after an incident that occurred on [XXX], Albany NY, where the vehicle facial recognition was activated without my knowledge and began d… Look up ODI 11624732 at NHTSA ↗ ODI 11625780 Traveling approx 35mph I carefully went left to avoid a pedestrian walking on the rh line. Vehicle immediately and without warning pulled very hard to the right directly towards pedestrian. Many other instances of vehicle attempting to drive off the side of the road due to line drifting off and vehicle attempting to follow rh lane marking. Look up ODI 11625780 at NHTSA ↗
2024-12	2	None	ODI 11631223 I must express my disappointment and concern regarding the actual range performance of the ELECTRIC vehicle 2023 Subaru Solterra. Subaru claims that the Solterra has a range of 228 miles, but I am consistently getting only around 160 miles. This significant discrepancy suggests that Subaru may have falsified the range information, misleading customers about the vehicle's capabilities. Moreover, it is highly frustrating that customers like myself are left at the mercy of retailers who lack the necessary knowledge to properly service Subaru EVs… Look up ODI 11631223 at NHTSA ↗ ODI 11632912 Vehicle stopped dramatically at low speed in snow while sensors were freaking out and flashing reverse breaking sensor problem. Car has been in shop for 6 weeks. My concern is the breaks auto/over corrected and caused my car to slide in snow. Look up ODI 11632912 at NHTSA ↗
2025-01	1	None	ODI 11639850 Driving vehicle during rain storm at 10mph through standing water approximately 1 foot depth while exiting freeway in San Francisco caused front bumper components to loosen/crack, front fender liners to tear off, thereby exposing the electrical components of the battery drive unit and electricals under the front hood, including high voltage cables to be exposed to water intrusion. We can see the bright orange high voltage cables through the wheel well, along with electrical wires that appear to be grounds! Safety concern of exposing electrical … Look up ODI 11639850 at NHTSA ↗
2025-02	2	None	ODI 11641214 A/C Air compressor failure resulting in no heat. Report as very common problem on internet but no recall or other fix. $3000 repair in a car approximately 2 years old. Look up ODI 11641214 at NHTSA ↗ ODI 11643441 · 16,000 mi The contact owns a 2023 Subaru Solterra. The contact stated while driving at an undisclosed speed, the heating system became inoperable. The contact stated that the heating system failed to function properly and was blowing out cold air instead of heat. The vehicle was taken to the dealer and the failure was duplicated by the dealer; however, the dealer was unable to retrieve a fault code. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 16,000. Look up ODI 11643441 at NHTSA ↗
2025-03	2	None	ODI 11646679 My Subaru Solterra EV was parked in the driveway of an Airbnb in Virginia. We were about to depart to return home. Vehicle was turned on and driver commenced to back out of the driveway, however rear safety warning activated as car neared a bush. Driver stopped vehicle, then placed in Drive in order to pull forward a few feet to negotiate putting the car in reverse to leave the driveway. The car then lurched forward with great force and collided with the corner of the house we had been staying in, causing significant damage. Two concerns… Look up ODI 11646679 at NHTSA ↗ ODI 11648175 I have had the car since December of 2024, the car was a new lease. The battery has failed twice - once in January, and again last week. This has left me stranded twice, the battery failure occurs with no warning, it is running one hour, and the next it is dead. When I took it to the dealership, they said they replaced the battery, the new battery is now doing the same thing. The car also misleads the driver - upon putting the car on the charger, the car notifies how many hours it will take to charge, the data is wrong, it takes many hours lon… Look up ODI 11648175 at NHTSA ↗
2025-04	3	None	ODI 11655104 Solterra 2023 bought Dec 23, 2022 Report: 1. Unintended Acceleration while parking. 2. No braking power till few feet away from fence. Incident:1. Prior parking, owner had accidentally touched the Regenerative Braking Paddle which is right next to turn signal lever. 2. Approaching a row of trees within 2 feet, the Solterra lurched forward, mowed down 2 trees and accelerated while owner's foot was on brake; owner yelled at passenger" NO BRAKES!!" Car accelerated onto backyard, passed a children's swing set, … Look up ODI 11655104 at NHTSA ↗ ODI 11655928 Sudden unintended acceleration while maneuvering to park. The acceleration was instantaneous and forceful, that in less than 20 feet of rapid movement the car forced itself over some utility poles laying behind the intended parking spot, and jumped from the utility poles, fast enough so that the first ground contact was nearly 10 feet beyond the poles (as evidenced by disturbed grass in the photos). Stopped stuck on hard debris, irregular terrain, and dead tree logs. In other circumstances, this could have had grave consequences to others or … Look up ODI 11655928 at NHTSA ↗ ODI 11654993 CAR INADVERTENTLY ACCELERATED WHEN PARKING. RESULTS $17,000 DAMAGES AND STAGE TWO WHIPLASH. DEALER INSPECTED BLACK BOX AND CLAIMED ACCELERATOR WAS INADVERTENTLY PUSHED FULL THROTTLE, WHICH IS IMPOSSIBLE AS MY WIFE ISN'T TALL ENOUGH TO PUSH FULL THROTTLE. SUBURU WILL NOT SHARE THE RESULTS OF THE TEST SO ASSUME A COVERUP AT THIS POINT AS MY WIFE SWEARS SHE DID NOT PUSH THE ACCELERATOR PEDAL. MANY COMPUTER COMPONENTS ARE ATTACHED TO THE ACCELERATOR PEDAL, LIKE AUTOMATED PARKING AND CRUISE CONTROL. THIS CAR DID INDEED ACCELERATE ON ITS OWN. Look up ODI 11654993 at NHTSA ↗
2025-05	1	None	ODI 11659610 I am writing to express my concern regarding a series of significant issues I’ve experienced with my vehicle, all occurring within a span of less than six months and well within the 3-year/36,000-mile warranty period. 1.Battery Failure in Cold Weather: After the first exposure to below-freezing temperatures, the vehicle would not start on multiple occasions. This ultimately led to a full battery replacement. 2.Suspension and Rear Motor Issue: I recently brought the vehicle in due to an increasingly poor ride quality and excessive road impact. T… Look up ODI 11659610 at NHTSA ↗
2025-06	0	None	No examples available for this selection.
2025-07	1	None	ODI 11671498 2 Items: 1st is the facial recognition camera, which causes the vehicle to stop if it can't see the driver. The recognition camera has often indicated an inability to see my face or my wife's face when she has been driving. On June 30th when returning home from work I had the driver's window open with bright sunlight, which fell fully on the camera, which totally failed to see my face, stopping the vehicle in traffic suddenly. (Fortunately, it was near a traffic light which had just turned red, so traffic had already slowed down.) I then notic… Look up ODI 11671498 at NHTSA ↗
2025-08	3	None	ODI 11680030 Component/System that failed: Battery range performance and charging system on 2025 Subaru Solterra. Vehicle is available for inspection upon request. Safety risk: The vehicle loses significant range after charging, creating a real risk of being stranded in traffic, on the freeway, or in remote locations , even during short in-town trips. This could leave me without power in unsafe conditions. Problem details: On one occasion, after charging for 48 minutes at a Level 3 DC fast charger, I gained only 53 miles of range, then lost 17 of those mi… Look up ODI 11680030 at NHTSA ↗ ODI 11682564 On the 23-25MY Subaru Solterra there is piano black reflective material plastics on the center console. It is angled slightly and when the sun is shinning through the windshield from directly above the car, such as noon/lunch time. The sun reflects directly into the drivers eyes, the plastic area is large and needs to be covered by something while you are driving or else you need to keep moving your head or body around. Covering it quickly with your hand is an option if you like to drive with one hand and distracted by trying to cover the gla… Look up ODI 11682564 at NHTSA ↗ ODI 11680000 I am writing to file a formal safety complaint regarding my 2024 Subaru Solterra. On 09 Aug 2025, while driving, my vehicle displayed “EV System Malfunction” and “Drive Start Control Malfunction” alerts simultaneously. Although the vehicle was still drivable, this combination of warnings is alarming, as it suggests a possible high-voltage system fault or drive control failure. The AC is not working too. I am deeply concerned for the following reasons: 1. Safety Risk: These faults could lead to sudden loss of power or prevent the vehicle from… Look up ODI 11680000 at NHTSA ↗
2025-09	4	25V577000	ODI 11690346 Took the car for new tires and alignment as it did not drive straight. Firestone replaced tires but during attempt to make alignment they found the RIGHT FRONT INNER TIE ROD END BENT. The car has never had an impact nor hit a curb with force. Subaru dealer says entire rack and pinion system needs to be replaced at a cost of close to 6,000.00 dollars. This car has about 35 K miles and has never had an impact. I am concerned for a possible manufacturing defect. Look up ODI 11690346 at NHTSA ↗ ODI 11685945 This car has been having issues with the facial recognition. It consistently cannot see my face when I am looking forward, and always manages to give me an alert when looking in my mirrors or doing a lane change. I am concerned that due to the a out of highway driving I do, that the car will Stop on the Interstate, causing a major accident Look up ODI 11685945 at NHTSA ↗ ODI 11685948 Lane departure feature is overly sensitive, often adjusts the car when not needed and has made car swerve inadvertently Look up ODI 11685948 at NHTSA ↗
2025-10	1	25V744000	ODI 11693617 The air conditioning has stopped working and after 30 days has not been repaired. Visibility issues during cold conditions Look up ODI 11693617 at NHTSA ↗
2025-11	3	None	ODI 11698128 minor accident in July 2024. it took more that 6 months to get sensor parts. still to this day Subaru cannot reactivate the parking assist braking function after working with the body shop and the locat dealer. they have give up. Subaru knows there is a problem with the software. it’s basically a toyota ev. very frustrating. Look up ODI 11698128 at NHTSA ↗ ODI 11699626 Rear differential has intermittent grinding noise that was confirmed by dealership. Eventually the differential will fail which will cause the car to stop unexpectedly. Look up ODI 11699626 at NHTSA ↗ ODI 11699653 Recently received a recall notice on the software and HVAC compressor. Took vehicle into dealership, and they told me my vehicle failed the recall. They said that there were only 7 replacement parts in the entire nation and they were all taken. When asked what impacts the failed recall will have, they told me I would have no heat due to HVAC compressor being fried. My family and I feel unsafe driving this vehicle without heat in the Wyoming/Colorado winters where windchills repeated get below 0F. Not having heat is extremely dangerous. Hallad… Look up ODI 11699653 at NHTSA ↗
2025-12	2	None	ODI 11707921 Was told by Subaru today that the rear drive unit of the rear motor needs replaced already at 50k miles and was not covered under warranty. Upon searching online it appears that Subaru Solterras and the Toyota Bz4x are having multiple users report this issue. The issue causes a hum and loud concerning noise to the breaking system but no alerts provided by the car. According to online it is a serious problem that needs fixed (I was also told by Subaru not to drive the car until fixed) and I feel like this should be a recall if multiple vehicles … Look up ODI 11707921 at NHTSA ↗ ODI 11705320 On December 15, 2025, driving on a highway in low temperatures, my 2024 Subaru Solterra (VIN: [XXX] ) experienced a progressive loss of power. At 9:20 a.m., I departed NYC for Amenia, NY (91 miles). The range showed ~130 miles (no AC). For the first ~70 miles, the range indicator consistently remained higher than miles-to-destination, confirming sufficient charge to arrive safely. Around mile 70, the range buffer diminished rapidly. By 10:52 a.m. (approx. 85 miles in), the vehicle stopped responding normally to the accelerator. Speed became l… Look up ODI 11705320 at NHTSA ↗
2026-01	1	None	ODI 11710362 The contact owns a 2024 Subaru Solterra. The contact received notifications of NHTSA Campaign Numbers: 25V577000 (VISIBILITY) and 25V744000 (BACK OVER PREVENTION). The vehicle was taken to the dealer for the recall repairs. However, the contact was informed that the parts to do the recall repairs were not yet available. The vehicle remained at the dealer unrepaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experi… Look up ODI 11710362 at NHTSA ↗
2026-02	3	None	ODI 11718387 In light snow, the car automatically braked at speed causing the car to veer off the road after skidding, multiple times. The "safety" features of this car make it dangerous to operate. Look up ODI 11718387 at NHTSA ↗ ODI 11720496 I was driving and my SOLTERRA windshield just suddenly cracked. There are many videos online of how the newer Subaru models crack because of thinner glass Look up ODI 11720496 at NHTSA ↗ ODI 11720865 Malfunction of the lane keeping assistance - I have had two incidents, where the second has resulted in damage to the vehicle. First incident, lane assist (passive) system jerked me off of an exit lane into the rumble strips before I could correct. (no damage done) This was approx. Mid-late January, and unknown conditions. I didn't think to report it until I was prompted by the Subaru Maintenance facility after incident #2. Second incident - active lane keeping assist was on (with adaptive cruise control) for my own testing on this new car. … Look up ODI 11720865 at NHTSA ↗
2026-03	6	None	ODI 11725538 · 48,000 mi The contact owns a 2023 Subaru Solterra. The contact received notification of Subaru Campaign Number: WRD-25, and the vehicle was taken to dealer, where the repair was completed; however, four days later, the vehicle made an abnormally loud sound while the HVAC system was engaged. Additionally, the HVAC system became inoperable, and the defroster and defogger were inoperable. The vehicle was taken back to the dealer, where it was diagnosed with an electrical compressor failure. The contact was informed that there would be a charge for the repai… Look up ODI 11725538 at NHTSA ↗ ODI 11725788 When the sun is at certain angles in the middle of the day, direct sunlight bounces off of the high-gloss plastic trim around the shifting knob directly into the driver's eyes. This is distracting and makes it hard to see the road. Look up ODI 11725788 at NHTSA ↗ ODI 11726521 · 15,000 mi The contact owns a 2023 Subaru Solterra. The contact stated that while the vehicle was parked and occupied, while attempting to start to the vehicle, the horn sounded unexpectedly. Several warnings lights illuminated, and the gear shifter failed to shift to drive(D). A dealer was contacted. The vehicle was taken to the dealer, where it was diagnosed, and determined that the battery needed to be replaced. The contact stated that the failure had occurred more than eight times. The battery was replaced twice. The manufacturer was notified of the f… Look up ODI 11726521 at NHTSA ↗
2026-04	2	None	ODI 11732522 Summary of Incident On February 21, 2026, a Level 2 charging event resulted in a catastrophic electrical failure involving my vehicle and the associated EV charging equipment. The incident caused: Severe damage to the EV charging connector (pigtail and receptacle) Destruction of my home inverter system Sustained electrical arcing between L1 and L2 conductors Loss of primary electrical service to my home The vehicle was actively charging at the time of the incident. Safety Concern The failure presents a significant safety risk, including: … Look up ODI 11732522 at NHTSA ↗ ODI 11728844 Phone calls constantly get dropped using hands free CarPlay, requiring me to switch to using my phone manually on the call. Big safety issue. I see online in numerous forums that this is an issue with Subaru use of CarPlay. It is not the phone, and I have tried every fix suggested. Look up ODI 11728844 at NHTSA ↗
2026-05	6	None	ODI 11735160 I had been hearing a humming noise for around a year and when reported to the dealer I was told that the rear electric motor had to be replaced. I had been researching online about this issue and apparently, is something a lot of Solterra owner have gone through. After a week of the car at the dealer, Subaru still doesn't approve the repairs that should be under Power Train guarantee. Should this be something to be part of a recall already considering so many public reports of this issue? Look up ODI 11735160 at NHTSA ↗ ODI 11738151 The windshield has distortion and can make the driver and front seat passenger feel carsick when looking through the windshield. Not feeling 100% can affect a driver's ability to safely operate the vehicle and that can affect other drivers nearby. I showed a customer Rep at Fremont Subaru and he confirmed the distortion and all of the other Subaru Solteras he looked at had the same problem. The customer rep has not responded to my numerous followup correspondence. I wrote several times to Subaru of America with no responses. This defect is… Look up ODI 11738151 at NHTSA ↗ ODI 11736125 Phone will not stay connected, radio, Bluetooth is not working. Look up ODI 11736125 at NHTSA ↗
2026-06	1	26V393000	ODI 11745167 Bluetooth drops calls. Route planning doesn’t work in navigation system. Look up ODI 11745167 at NHTSA ↗
2026-07	5	None	ODI 11753828 November 1, 2024 (46,750 Miles): Vehicle suffered an initial internal high-voltage electric A/C compressor meltdown (Diagnostic Trouble Code B14721C). The authorized dealership replaced the compressor under warranty but left the original, contaminated micro-channel condenser assembly in the vehicle, attempting to clear it via a basic fluid flush. January 15, 2026 (121,269 miles): Vehicle was brought to an authorized Subaru dealer for the mandatory Federal Safety Recall WRD-25 (NHTSA Campaign 25V577). The software patch was applied, and the dea… Look up ODI 11753828 at NHTSA ↗ ODI 11751460 Subaru Solterra Car's automated breaking system did not work. We also suspect the changing from reverse to drive did not work as well. My wife while taking reverse and then tried to drive forward, but the drive forward did not work and when the car was accelerated it reversed and hit a tree. Rear automated breaking did not work causing damage to the car. Car was not drivable. Luckily no one was injured. There were no warning signs. Look up ODI 11751460 at NHTSA ↗ ODI 11749038 There is a major design flaw with the car. The headlights are mounted on the bumper which is plastic. Because there is not enough rigidity in the plastic bumper and the sharp cutoff of the LEDs, the headlights appear to flicker and strobe when going over small bumps or imperfections in the roads. Drivers on the imposing lane will sometimes flash their high beams as they think I'm flashing them. Look up ODI 11749038 at NHTSA ↗
2026-08	5	None	ODI 11755825 NHTSA VEHICLE-DATA MISMATCH: The VIN entered in the vehicle-information field belongs to a Toyota-branded 2023 bZ4X AWD Limited, as shown by the vehicle, Toyota app, factory window sticker, and Toyota dealer records. NHTSA's form incorrectly displays a 2023 Subaru Solterra. NHTSA's VIN decoder identifies the manufacturer as TOYOTA MOTOR CORPORATION but assigns Subaru/Solterra as the make/model. Please correct the classification and associate this complaint with the 2023 Toyota bZ4X. On August 10, 2026, at about 18,309 miles, my wife was driving… Look up ODI 11755825 at NHTSA ↗ ODI 11755128 Brand new Subaru Solterra died after only a month on the road Root cause is parasitic power drain from 12V battery which completely ran dry Car has been in shop for a week without any possible root cause and repair Problem is prevalent on this particular model as reported by owners of 2023 till 2026 and also from towing companies I'm afraid if not fixed at the root, car will die again after a short while Here are a few links related to the problem : [XXX] From Subaru itself : [XXX] They blame of 3rd party apps, but most users don't use them… Look up ODI 11755128 at NHTSA ↗ ODI 11755674 New vehicle, only 900 miles on it had to get it jumped twice so far. The 12v battery has parasitic draining. Look up ODI 11755674 at NHTSA ↗
2026-09 (partial)	2	None	ODI 11763709 Water collected inside the passenger compartment of my 2023 Subaru Solterra. The carpet was soaked and there was standing water on the floor in both the front and the rear of the vehicle. I first noticed a musty smell in approximately July, 2026. By Aug, 2026 there was standing water on the floor. The dealer told me the cause was a blocked air conditioning drain line. Nothing in my owner's manual or maintenance schedule tells owners to clean, inspect, or service that drain, and I had no way to know it existed or that it could fail. My concer… Look up ODI 11763709 at NHTSA ↗ ODI 11761277 The contact owns a 2026 Subaru Solterra. The contact received notification of NHTSA Campaign Number: 26V393000 (Electrical System); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available and informed the contact that many of the dealers were experiencing software system issues and were unable to complete the software update. The contact stated that the manufacturer had exceeded a reasonable amount of t… Look up ODI 11761277 at NHTSA ↗

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2023: 31 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2023	10	18	31

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2023	40	0	2

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Electrical System	Unknown Or Other	Forward Collision Avoidance: Automatic Emergency Braking	Vehicle Speed Control	Power Train	Service Brakes	Forward Collision Avoidance: Adaptive Cruise Control	Visibility/Wiper
Electrical System	—	8 ODI 11533554 Subject: Safety Concerns with Subaru Solterra - Urgent Attention Required I hope this message finds you well. I am writing to express my serious concerns regarding the safety issues I am experiencing with my newly purchased Subaru Solterra 2023 Touring. Despite my enthusiasm for the vehicle, the problems outlined below have caused me considerable distress and are posing significant risks to both myself and my beloved pet. Safety Issue 1: Bluetooth Connectivity and Remote Climate Control The Bluetooth connectivity features in the vehicle, inc… Look up ODI 11533554 at NHTSA ↗ ODI 11572031 Slow DC charging of Subaru Solterra 2023 at low temperatures is unsafe for toddlers and babies. The battery pack of Subaru Solterra 2023 has a slow charging rate at DC, and with low temperature( 32 F), it becomes even slower; what makes the matter worse is that if you use air conditioning, the charging rate becomes ten times slower. We were with our toddler driving on the i80 and we had to charge the car to get us to our destination, We have stopped at 50 kw DC charger. The vehicle only pulled 35 kw, the temperature outside was 34 F, and we wa… Look up ODI 11572031 at NHTSA ↗ ODI 11572241 problem with milage range and charging rate . The vehicle will not charge above 24Kw--no fast charing possible "the vehicle has been found to be operating as designed and no repairs are being recommended" Leased vehicle in October 2023 Look up ODI 11572241 at NHTSA ↗	1 ODI 11718387 In light snow, the car automatically braked at speed causing the car to veer off the road after skidding, multiple times. The "safety" features of this car make it dangerous to operate. Look up ODI 11718387 at NHTSA ↗	4 ODI 11538316 Subaru Solterra - Sudden unexpected acceleration with no ability to brake or steer. Message appeared "System Malfunction" Crashed into woods; small trees slowed and stopped car; airbags did not deploy. no injuries but great risk if car had headed to nearby highway instead of trees. car now at dealer undergoing inspection by Subaru.Police report made; copy not yet available. Michigan State Police report 75-2169-23 Look up ODI 11538316 at NHTSA ↗ ODI 11655928 Sudden unintended acceleration while maneuvering to park. The acceleration was instantaneous and forceful, that in less than 20 feet of rapid movement the car forced itself over some utility poles laying behind the intended parking spot, and jumped from the utility poles, fast enough so that the first ground contact was nearly 10 feet beyond the poles (as evidenced by disturbed grass in the photos). Stopped stuck on hard debris, irregular terrain, and dead tree logs. In other circumstances, this could have had grave consequences to others or … Look up ODI 11655928 at NHTSA ↗ ODI 11685945 This car has been having issues with the facial recognition. It consistently cannot see my face when I am looking forward, and always manages to give me an alert when looking in my mirrors or doing a lane change. I am concerned that due to the a out of highway driving I do, that the car will Stop on the Interstate, causing a major accident Look up ODI 11685945 at NHTSA ↗	5 ODI 11631223 I must express my disappointment and concern regarding the actual range performance of the ELECTRIC vehicle 2023 Subaru Solterra. Subaru claims that the Solterra has a range of 228 miles, but I am consistently getting only around 160 miles. This significant discrepancy suggests that Subaru may have falsified the range information, misleading customers about the vehicle's capabilities. Moreover, it is highly frustrating that customers like myself are left at the mercy of retailers who lack the necessary knowledge to properly service Subaru EVs… Look up ODI 11631223 at NHTSA ↗ ODI 11659610 I am writing to express my concern regarding a series of significant issues I’ve experienced with my vehicle, all occurring within a span of less than six months and well within the 3-year/36,000-mile warranty period. 1.Battery Failure in Cold Weather: After the first exposure to below-freezing temperatures, the vehicle would not start on multiple occasions. This ultimately led to a full battery replacement. 2.Suspension and Rear Motor Issue: I recently brought the vehicle in due to an increasingly poor ride quality and excessive road impact. T… Look up ODI 11659610 at NHTSA ↗ ODI 11680030 Component/System that failed: Battery range performance and charging system on 2025 Subaru Solterra. Vehicle is available for inspection upon request. Safety risk: The vehicle loses significant range after charging, creating a real risk of being stranded in traffic, on the freeway, or in remote locations , even during short in-town trips. This could leave me without power in unsafe conditions. Problem details: On one occasion, after charging for 48 minutes at a Level 3 DC fast charger, I gained only 53 miles of range, then lost 17 of those mi… Look up ODI 11680030 at NHTSA ↗	3 ODI 11538316 Subaru Solterra - Sudden unexpected acceleration with no ability to brake or steer. Message appeared "System Malfunction" Crashed into woods; small trees slowed and stopped car; airbags did not deploy. no injuries but great risk if car had headed to nearby highway instead of trees. car now at dealer undergoing inspection by Subaru.Police report made; copy not yet available. Michigan State Police report 75-2169-23 Look up ODI 11538316 at NHTSA ↗ ODI 11718387 In light snow, the car automatically braked at speed causing the car to veer off the road after skidding, multiple times. The "safety" features of this car make it dangerous to operate. Look up ODI 11718387 at NHTSA ↗ ODI 11755825 NHTSA VEHICLE-DATA MISMATCH: The VIN entered in the vehicle-information field belongs to a Toyota-branded 2023 bZ4X AWD Limited, as shown by the vehicle, Toyota app, factory window sticker, and Toyota dealer records. NHTSA's form incorrectly displays a 2023 Subaru Solterra. NHTSA's VIN decoder identifies the manufacturer as TOYOTA MOTOR CORPORATION but assigns Subaru/Solterra as the make/model. Please correct the classification and associate this complaint with the 2023 Toyota bZ4X. On August 10, 2026, at about 18,309 miles, my wife was driving… Look up ODI 11755825 at NHTSA ↗	0	1 ODI 11753828 November 1, 2024 (46,750 Miles): Vehicle suffered an initial internal high-voltage electric A/C compressor meltdown (Diagnostic Trouble Code B14721C). The authorized dealership replaced the compressor under warranty but left the original, contaminated micro-channel condenser assembly in the vehicle, attempting to clear it via a basic fluid flush. January 15, 2026 (121,269 miles): Vehicle was brought to an authorized Subaru dealer for the mandatory Federal Safety Recall WRD-25 (NHTSA Campaign 25V577). The software patch was applied, and the dea… Look up ODI 11753828 at NHTSA ↗
Unknown Or Other	8 ODI 11533554 Subject: Safety Concerns with Subaru Solterra - Urgent Attention Required I hope this message finds you well. I am writing to express my serious concerns regarding the safety issues I am experiencing with my newly purchased Subaru Solterra 2023 Touring. Despite my enthusiasm for the vehicle, the problems outlined below have caused me considerable distress and are posing significant risks to both myself and my beloved pet. Safety Issue 1: Bluetooth Connectivity and Remote Climate Control The Bluetooth connectivity features in the vehicle, inc… Look up ODI 11533554 at NHTSA ↗ ODI 11572031 Slow DC charging of Subaru Solterra 2023 at low temperatures is unsafe for toddlers and babies. The battery pack of Subaru Solterra 2023 has a slow charging rate at DC, and with low temperature( 32 F), it becomes even slower; what makes the matter worse is that if you use air conditioning, the charging rate becomes ten times slower. We were with our toddler driving on the i80 and we had to charge the car to get us to our destination, We have stopped at 50 kw DC charger. The vehicle only pulled 35 kw, the temperature outside was 34 F, and we wa… Look up ODI 11572031 at NHTSA ↗ ODI 11572241 problem with milage range and charging rate . The vehicle will not charge above 24Kw--no fast charing possible "the vehicle has been found to be operating as designed and no repairs are being recommended" Leased vehicle in October 2023 Look up ODI 11572241 at NHTSA ↗	—	0	1 ODI 11530346 The Toyota bz4x have a large crash rate, because the Car Computer System is different from the Driver mind on the Highway. Cars cannot be a Driver or Substitute on Streets for Now. Any Changes of the lines on the Highway need Signals before, If you don't, your Car bz4x can't changed your line. In the work zone, the bz4x have a large probability of crash, because of NO STRAIGHT LINE IN THE WORK ZONE, that means the bz4x need assistance in work ZONE before driving, if you don't have any intention of changing the line, you will need your Signal… Look up ODI 11530346 at NHTSA ↗	1 ODI 11680030 Component/System that failed: Battery range performance and charging system on 2025 Subaru Solterra. Vehicle is available for inspection upon request. Safety risk: The vehicle loses significant range after charging, creating a real risk of being stranded in traffic, on the freeway, or in remote locations , even during short in-town trips. This could leave me without power in unsafe conditions. Problem details: On one occasion, after charging for 48 minutes at a Level 3 DC fast charger, I gained only 53 miles of range, then lost 17 of those mi… Look up ODI 11680030 at NHTSA ↗	0	0	1 ODI 11753828 November 1, 2024 (46,750 Miles): Vehicle suffered an initial internal high-voltage electric A/C compressor meltdown (Diagnostic Trouble Code B14721C). The authorized dealership replaced the compressor under warranty but left the original, contaminated micro-channel condenser assembly in the vehicle, attempting to clear it via a basic fluid flush. January 15, 2026 (121,269 miles): Vehicle was brought to an authorized Subaru dealer for the mandatory Federal Safety Recall WRD-25 (NHTSA Campaign 25V577). The software patch was applied, and the dea… Look up ODI 11753828 at NHTSA ↗
Forward Collision Avoidance: Automatic Emergency Braking	1 ODI 11718387 In light snow, the car automatically braked at speed causing the car to veer off the road after skidding, multiple times. The "safety" features of this car make it dangerous to operate. Look up ODI 11718387 at NHTSA ↗	0	—	1 ODI 11646679 My Subaru Solterra EV was parked in the driveway of an Airbnb in Virginia. We were about to depart to return home. Vehicle was turned on and driver commenced to back out of the driveway, however rear safety warning activated as car neared a bush. Driver stopped vehicle, then placed in Drive in order to pull forward a few feet to negotiate putting the car in reverse to leave the driveway. The car then lurched forward with great force and collided with the corner of the house we had been staying in, causing significant damage. Two concerns… Look up ODI 11646679 at NHTSA ↗	0	4 ODI 11566469 The S pedal regenerative breaking shuts off randomly, causing the vehicle to stop breaking, and the need for an immediate use of the brake pedal. Look up ODI 11566469 at NHTSA ↗ ODI 11632912 Vehicle stopped dramatically at low speed in snow while sensors were freaking out and flashing reverse breaking sensor problem. Car has been in shop for 6 weeks. My concern is the breaks auto/over corrected and caused my car to slide in snow. Look up ODI 11632912 at NHTSA ↗ ODI 11718387 In light snow, the car automatically braked at speed causing the car to veer off the road after skidding, multiple times. The "safety" features of this car make it dangerous to operate. Look up ODI 11718387 at NHTSA ↗	1 ODI 11567461 Started the car, dash had multiple warning lights for "drive start control system", "ev system malfunction" and "systems not available" (all safety systems were off). Took car to dealer, they said the car stored no codes, reset the car, took it home. Two days later- same thing happened but also this time the car had NO HEAT. Luckily the heated seats worked but it was 20 degrees F and I had to drive my mother and sister home (which was 90 minutes- a VERY long time to be without heat). Thankfully it did not snow which would have made the car undr… Look up ODI 11567461 at NHTSA ↗	0
Vehicle Speed Control	4 ODI 11538316 Subaru Solterra - Sudden unexpected acceleration with no ability to brake or steer. Message appeared "System Malfunction" Crashed into woods; small trees slowed and stopped car; airbags did not deploy. no injuries but great risk if car had headed to nearby highway instead of trees. car now at dealer undergoing inspection by Subaru.Police report made; copy not yet available. Michigan State Police report 75-2169-23 Look up ODI 11538316 at NHTSA ↗ ODI 11655928 Sudden unintended acceleration while maneuvering to park. The acceleration was instantaneous and forceful, that in less than 20 feet of rapid movement the car forced itself over some utility poles laying behind the intended parking spot, and jumped from the utility poles, fast enough so that the first ground contact was nearly 10 feet beyond the poles (as evidenced by disturbed grass in the photos). Stopped stuck on hard debris, irregular terrain, and dead tree logs. In other circumstances, this could have had grave consequences to others or … Look up ODI 11655928 at NHTSA ↗ ODI 11685945 This car has been having issues with the facial recognition. It consistently cannot see my face when I am looking forward, and always manages to give me an alert when looking in my mirrors or doing a lane change. I am concerned that due to the a out of highway driving I do, that the car will Stop on the Interstate, causing a major accident Look up ODI 11685945 at NHTSA ↗	1 ODI 11530346 The Toyota bz4x have a large crash rate, because the Car Computer System is different from the Driver mind on the Highway. Cars cannot be a Driver or Substitute on Streets for Now. Any Changes of the lines on the Highway need Signals before, If you don't, your Car bz4x can't changed your line. In the work zone, the bz4x have a large probability of crash, because of NO STRAIGHT LINE IN THE WORK ZONE, that means the bz4x need assistance in work ZONE before driving, if you don't have any intention of changing the line, you will need your Signal… Look up ODI 11530346 at NHTSA ↗	1 ODI 11646679 My Subaru Solterra EV was parked in the driveway of an Airbnb in Virginia. We were about to depart to return home. Vehicle was turned on and driver commenced to back out of the driveway, however rear safety warning activated as car neared a bush. Driver stopped vehicle, then placed in Drive in order to pull forward a few feet to negotiate putting the car in reverse to leave the driveway. The car then lurched forward with great force and collided with the corner of the house we had been staying in, causing significant damage. Two concerns… Look up ODI 11646679 at NHTSA ↗	—	1 ODI 11705320 On December 15, 2025, driving on a highway in low temperatures, my 2024 Subaru Solterra (VIN: [XXX] ) experienced a progressive loss of power. At 9:20 a.m., I departed NYC for Amenia, NY (91 miles). The range showed ~130 miles (no AC). For the first ~70 miles, the range indicator consistently remained higher than miles-to-destination, confirming sufficient charge to arrive safely. Around mile 70, the range buffer diminished rapidly. By 10:52 a.m. (approx. 85 miles in), the vehicle stopped responding normally to the accelerator. Speed became l… Look up ODI 11705320 at NHTSA ↗	1 ODI 11538316 Subaru Solterra - Sudden unexpected acceleration with no ability to brake or steer. Message appeared "System Malfunction" Crashed into woods; small trees slowed and stopped car; airbags did not deploy. no injuries but great risk if car had headed to nearby highway instead of trees. car now at dealer undergoing inspection by Subaru.Police report made; copy not yet available. Michigan State Police report 75-2169-23 Look up ODI 11538316 at NHTSA ↗	2 ODI 11514133 Ihad something happen 3 times with the car on my drive to work. It was raining and vehicles ahead of me were kicking up a significant amount of mist in front of my Solterra. I was using the adaptive cruise control feature and it is supposed to follow cars in front of you and slow down or speed up (to your max set rate) to keep with traffic. THREE (3) times it did not see the car in front of me and I had to apply the brakes to slow the vehicle down or I may have hit the vehicle in front of me. As mentioned above, this happened in very misty cond… Look up ODI 11514133 at NHTSA ↗ ODI 11618264 During any precipitation, primarily rain, the adaptive cruise control fails to sense vehicles in front of it. This became alarming as the vehicle began to speed up and get alarmingly close to the other vehicle, causing driver to slam brakes. When looking at the cruise control display, the vehicle never showed another vehicle in front of it. Look up ODI 11618264 at NHTSA ↗	1 ODI 11618264 During any precipitation, primarily rain, the adaptive cruise control fails to sense vehicles in front of it. This became alarming as the vehicle began to speed up and get alarmingly close to the other vehicle, causing driver to slam brakes. When looking at the cruise control display, the vehicle never showed another vehicle in front of it. Look up ODI 11618264 at NHTSA ↗
Power Train	5 ODI 11631223 I must express my disappointment and concern regarding the actual range performance of the ELECTRIC vehicle 2023 Subaru Solterra. Subaru claims that the Solterra has a range of 228 miles, but I am consistently getting only around 160 miles. This significant discrepancy suggests that Subaru may have falsified the range information, misleading customers about the vehicle's capabilities. Moreover, it is highly frustrating that customers like myself are left at the mercy of retailers who lack the necessary knowledge to properly service Subaru EVs… Look up ODI 11631223 at NHTSA ↗ ODI 11659610 I am writing to express my concern regarding a series of significant issues I’ve experienced with my vehicle, all occurring within a span of less than six months and well within the 3-year/36,000-mile warranty period. 1.Battery Failure in Cold Weather: After the first exposure to below-freezing temperatures, the vehicle would not start on multiple occasions. This ultimately led to a full battery replacement. 2.Suspension and Rear Motor Issue: I recently brought the vehicle in due to an increasingly poor ride quality and excessive road impact. T… Look up ODI 11659610 at NHTSA ↗ ODI 11680030 Component/System that failed: Battery range performance and charging system on 2025 Subaru Solterra. Vehicle is available for inspection upon request. Safety risk: The vehicle loses significant range after charging, creating a real risk of being stranded in traffic, on the freeway, or in remote locations , even during short in-town trips. This could leave me without power in unsafe conditions. Problem details: On one occasion, after charging for 48 minutes at a Level 3 DC fast charger, I gained only 53 miles of range, then lost 17 of those mi… Look up ODI 11680030 at NHTSA ↗	1 ODI 11680030 Component/System that failed: Battery range performance and charging system on 2025 Subaru Solterra. Vehicle is available for inspection upon request. Safety risk: The vehicle loses significant range after charging, creating a real risk of being stranded in traffic, on the freeway, or in remote locations , even during short in-town trips. This could leave me without power in unsafe conditions. Problem details: On one occasion, after charging for 48 minutes at a Level 3 DC fast charger, I gained only 53 miles of range, then lost 17 of those mi… Look up ODI 11680030 at NHTSA ↗	0	1 ODI 11705320 On December 15, 2025, driving on a highway in low temperatures, my 2024 Subaru Solterra (VIN: [XXX] ) experienced a progressive loss of power. At 9:20 a.m., I departed NYC for Amenia, NY (91 miles). The range showed ~130 miles (no AC). For the first ~70 miles, the range indicator consistently remained higher than miles-to-destination, confirming sufficient charge to arrive safely. Around mile 70, the range buffer diminished rapidly. By 10:52 a.m. (approx. 85 miles in), the vehicle stopped responding normally to the accelerator. Speed became l… Look up ODI 11705320 at NHTSA ↗	—	0	0	0
Service Brakes	3 ODI 11538316 Subaru Solterra - Sudden unexpected acceleration with no ability to brake or steer. Message appeared "System Malfunction" Crashed into woods; small trees slowed and stopped car; airbags did not deploy. no injuries but great risk if car had headed to nearby highway instead of trees. car now at dealer undergoing inspection by Subaru.Police report made; copy not yet available. Michigan State Police report 75-2169-23 Look up ODI 11538316 at NHTSA ↗ ODI 11718387 In light snow, the car automatically braked at speed causing the car to veer off the road after skidding, multiple times. The "safety" features of this car make it dangerous to operate. Look up ODI 11718387 at NHTSA ↗ ODI 11755825 NHTSA VEHICLE-DATA MISMATCH: The VIN entered in the vehicle-information field belongs to a Toyota-branded 2023 bZ4X AWD Limited, as shown by the vehicle, Toyota app, factory window sticker, and Toyota dealer records. NHTSA's form incorrectly displays a 2023 Subaru Solterra. NHTSA's VIN decoder identifies the manufacturer as TOYOTA MOTOR CORPORATION but assigns Subaru/Solterra as the make/model. Please correct the classification and associate this complaint with the 2023 Toyota bZ4X. On August 10, 2026, at about 18,309 miles, my wife was driving… Look up ODI 11755825 at NHTSA ↗	0	4 ODI 11566469 The S pedal regenerative breaking shuts off randomly, causing the vehicle to stop breaking, and the need for an immediate use of the brake pedal. Look up ODI 11566469 at NHTSA ↗ ODI 11632912 Vehicle stopped dramatically at low speed in snow while sensors were freaking out and flashing reverse breaking sensor problem. Car has been in shop for 6 weeks. My concern is the breaks auto/over corrected and caused my car to slide in snow. Look up ODI 11632912 at NHTSA ↗ ODI 11718387 In light snow, the car automatically braked at speed causing the car to veer off the road after skidding, multiple times. The "safety" features of this car make it dangerous to operate. Look up ODI 11718387 at NHTSA ↗	1 ODI 11538316 Subaru Solterra - Sudden unexpected acceleration with no ability to brake or steer. Message appeared "System Malfunction" Crashed into woods; small trees slowed and stopped car; airbags did not deploy. no injuries but great risk if car had headed to nearby highway instead of trees. car now at dealer undergoing inspection by Subaru.Police report made; copy not yet available. Michigan State Police report 75-2169-23 Look up ODI 11538316 at NHTSA ↗	0	—	0	0
Forward Collision Avoidance: Adaptive Cruise Control	0	0	1 ODI 11567461 Started the car, dash had multiple warning lights for "drive start control system", "ev system malfunction" and "systems not available" (all safety systems were off). Took car to dealer, they said the car stored no codes, reset the car, took it home. Two days later- same thing happened but also this time the car had NO HEAT. Luckily the heated seats worked but it was 20 degrees F and I had to drive my mother and sister home (which was 90 minutes- a VERY long time to be without heat). Thankfully it did not snow which would have made the car undr… Look up ODI 11567461 at NHTSA ↗	2 ODI 11514133 Ihad something happen 3 times with the car on my drive to work. It was raining and vehicles ahead of me were kicking up a significant amount of mist in front of my Solterra. I was using the adaptive cruise control feature and it is supposed to follow cars in front of you and slow down or speed up (to your max set rate) to keep with traffic. THREE (3) times it did not see the car in front of me and I had to apply the brakes to slow the vehicle down or I may have hit the vehicle in front of me. As mentioned above, this happened in very misty cond… Look up ODI 11514133 at NHTSA ↗ ODI 11618264 During any precipitation, primarily rain, the adaptive cruise control fails to sense vehicles in front of it. This became alarming as the vehicle began to speed up and get alarmingly close to the other vehicle, causing driver to slam brakes. When looking at the cruise control display, the vehicle never showed another vehicle in front of it. Look up ODI 11618264 at NHTSA ↗	0	0	—	1 ODI 11618264 During any precipitation, primarily rain, the adaptive cruise control fails to sense vehicles in front of it. This became alarming as the vehicle began to speed up and get alarmingly close to the other vehicle, causing driver to slam brakes. When looking at the cruise control display, the vehicle never showed another vehicle in front of it. Look up ODI 11618264 at NHTSA ↗
Visibility/Wiper	1 ODI 11753828 November 1, 2024 (46,750 Miles): Vehicle suffered an initial internal high-voltage electric A/C compressor meltdown (Diagnostic Trouble Code B14721C). The authorized dealership replaced the compressor under warranty but left the original, contaminated micro-channel condenser assembly in the vehicle, attempting to clear it via a basic fluid flush. January 15, 2026 (121,269 miles): Vehicle was brought to an authorized Subaru dealer for the mandatory Federal Safety Recall WRD-25 (NHTSA Campaign 25V577). The software patch was applied, and the dea… Look up ODI 11753828 at NHTSA ↗	1 ODI 11753828 November 1, 2024 (46,750 Miles): Vehicle suffered an initial internal high-voltage electric A/C compressor meltdown (Diagnostic Trouble Code B14721C). The authorized dealership replaced the compressor under warranty but left the original, contaminated micro-channel condenser assembly in the vehicle, attempting to clear it via a basic fluid flush. January 15, 2026 (121,269 miles): Vehicle was brought to an authorized Subaru dealer for the mandatory Federal Safety Recall WRD-25 (NHTSA Campaign 25V577). The software patch was applied, and the dea… Look up ODI 11753828 at NHTSA ↗	0	1 ODI 11618264 During any precipitation, primarily rain, the adaptive cruise control fails to sense vehicles in front of it. This became alarming as the vehicle began to speed up and get alarmingly close to the other vehicle, causing driver to slam brakes. When looking at the cruise control display, the vehicle never showed another vehicle in front of it. Look up ODI 11618264 at NHTSA ↗	0	0	1 ODI 11618264 During any precipitation, primarily rain, the adaptive cruise control fails to sense vehicles in front of it. This became alarming as the vehicle began to speed up and get alarmingly close to the other vehicle, causing driver to slam brakes. When looking at the cruise control display, the vehicle never showed another vehicle in front of it. Look up ODI 11618264 at NHTSA ↗	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

5 patterns with matching reports.

Brake response concerns

4 mentions · 5.2% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11561166

Look up ODI 11561166 at NHTSA ↗

ODI 11566469

The S pedal regenerative breaking shuts off randomly, causing the vehicle to stop breaking, and the need for an immediate use of the brake pedal.

Look up ODI 11566469 at NHTSA ↗

ODI 11655104

Solterra 2023 bought Dec 23, 2022 Report: 1. Unintended Acceleration while parking. 2. No braking power till few feet away from fence. Incident:1. Prior parking, owner had accidentally touched the Regenerative Braking Paddle which is right next to turn signal lever. 2. Approaching a row of trees within 2 feet, the Solterra lurched forward, mowed down 2 trees and accelerated while owner's foot was on brake; owner yelled at passenger" NO BRAKES!!" Car accelerated onto backyard, passed a children's swing set, …

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Matching rule

Warning lights and dashboard alerts

4 mentions · 5.2% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11567461

Started the car, dash had multiple warning lights for "drive start control system", "ev system malfunction" and "systems not available" (all safety systems were off). Took car to dealer, they said the car stored no codes, reset the car, took it home. Two days later- same thing happened but also this time the car had NO HEAT. Luckily the heated seats worked but it was 20 degrees F and I had to drive my mother and sister home (which was 90 minutes- a VERY long time to be without heat). Thankfully it did not snow which would have made the car undr…

Look up ODI 11567461 at NHTSA ↗

ODI 11639850

Driving vehicle during rain storm at 10mph through standing water approximately 1 foot depth while exiting freeway in San Francisco caused front bumper components to loosen/crack, front fender liners to tear off, thereby exposing the electrical components of the battery drive unit and electricals under the front hood, including high voltage cables to be exposed to water intrusion. We can see the bright orange high voltage cables through the wheel well, along with electrical wires that appear to be grounds! Safety concern of exposing electrical …

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ODI 11751170

On XXX at approximately 1:20 PM, my 2026 Subaru Solterra (approx. 4,761 miles) experienced a sudden loss of motive power while I was driving on a 4 lane trunk highway at approximately 40mph. The vehicle's drive system shut down without warning and the instrument cluster displayed "EV system malfunction – Visit Your Dealer." The vehicle would not deliver any propulsion. I was able to coast to a safe location and park. After shutting the vehicle off and restarting it, it drove normally. The warning message remained on the dashboard and cleared…

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Matching rule

\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Hard or delayed shifting

3 mentions · 3.9% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11646679

My Subaru Solterra EV was parked in the driveway of an Airbnb in Virginia. We were about to depart to return home. Vehicle was turned on and driver commenced to back out of the driveway, however rear safety warning activated as car neared a bush. Driver stopped vehicle, then placed in Drive in order to pull forward a few feet to negotiate putting the car in reverse to leave the driveway. The car then lurched forward with great force and collided with the corner of the house we had been staying in, causing significant damage. Two concerns…

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ODI 11655104

Look up ODI 11655104 at NHTSA ↗

ODI 11720865

Malfunction of the lane keeping assistance - I have had two incidents, where the second has resulted in damage to the vehicle. First incident, lane assist (passive) system jerked me off of an exit lane into the rumble strips before I could correct. (no damage done) This was approx. Mid-late January, and unknown conditions. I didn't think to report it until I was prompted by the Subaru Maintenance facility after incident #2. Second incident - active lane keeping assist was on (with adaptive cruise control) for my own testing on this new car. …

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Matching rule

Stalling or loss of power

2 mentions · 2.6% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11680000

I am writing to file a formal safety complaint regarding my 2024 Subaru Solterra. On 09 Aug 2025, while driving, my vehicle displayed “EV System Malfunction” and “Drive Start Control Malfunction” alerts simultaneously. Although the vehicle was still drivable, this combination of warnings is alarming, as it suggests a possible high-voltage system fault or drive control failure. The AC is not working too. I am deeply concerned for the following reasons: 1. Safety Risk: These faults could lead to sudden loss of power or prevent the vehicle from…

Look up ODI 11680000 at NHTSA ↗

ODI 11705320

On December 15, 2025, driving on a highway in low temperatures, my 2024 Subaru Solterra (VIN: [XXX] ) experienced a progressive loss of power. At 9:20 a.m., I departed NYC for Amenia, NY (91 miles). The range showed ~130 miles (no AC). For the first ~70 miles, the range indicator consistently remained higher than miles-to-destination, confirming sufficient charge to arrive safely. Around mile 70, the range buffer diminished rapidly. By 10:52 a.m. (approx. 85 miles in), the vehicle stopped responding normally to the accelerator. Speed became l…

Look up ODI 11705320 at NHTSA ↗

Matching rule

\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Battery drain and no-start mentions

1 mentions · 1.3% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11659610

I am writing to express my concern regarding a series of significant issues I’ve experienced with my vehicle, all occurring within a span of less than six months and well within the 3-year/36,000-mile warranty period. 1.Battery Failure in Cold Weather: After the first exposure to below-freezing temperatures, the vehicle would not start on multiple occasions. This ultimately led to a full battery replacement. 2.Suspension and Rear Motor Issue: I recently brought the vehicle in due to an increasingly poor ride quality and excessive road impact. T…

Look up ODI 11659610 at NHTSA ↗

Matching rule