Auto Recall Watch
U.S. public vehicle records

Subaru XV CROSSTREK problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

262 owner complaints analyzed

3 distinct recall campaigns

52,500 mi median reported failure mileage

Scope: 2013 to 2017 model years. Data updated: . 152 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Engine is the most frequently named component, appearing in 62 of 262 complaints (23.7%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior3914.9%
Transmission and shifting3513.4%
Electrical and battery issues3011.5%
Steering behavior2810.7%
Engine operation186.9%
Fuel system concerns10.4%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Engine
62
Unknown Or Other
54
Power Train
53
Electrical System
49
Service Brakes
23
Steering
19
Air Bags
17
Vehicle Speed Control
14
Component breakdown data
CategoryCount
Engine62
Unknown Or Other54
Power Train53
Electrical System49
Service Brakes23
Steering19
Air Bags17
Vehicle Speed Control14

Engine: 62; Unknown Or Other: 54; Power Train: 53; Electrical System: 49; Service Brakes: 23; Steering: 19; Air Bags: 17; Vehicle Speed Control: 14

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
48
25,000 to 49,999
26
50,000 to 74,999
29
75,000 to 99,999
22
100,000 to 149,999
25
150,000 and above
2
Reported problems by failure mileage data
CategoryCount
Under 25,00048
25,000 to 49,99926
50,000 to 74,99929
75,000 to 99,99922
100,000 to 149,99925
150,000 and above2

Under 25,000: 48; 25,000 to 49,999: 26; 50,000 to 74,999: 29; 75,000 to 99,999: 22; 100,000 to 149,999: 25; 150,000 and above: 2

Under 25,000 miles has the most reports with usable mileage (48). 110 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2014
9
2015
21
2016
14
2017
11
2018
18
2019
49
2020
34
2021
36
2022
18
2023
14
2024
16
2025
12
2026
10
Complaints over time data
CategoryCount
20149
201521
201614
201711
201818
201949
202034
202136
202218
202314
202416
202512
202610

2014: 9; 2015: 21; 2016: 14; 2017: 11; 2018: 18; 2019: 49; 2020: 34; 2021: 36; 2022: 18; 2023: 14; 2024: 16; 2025: 12; 2026: 10

Pattern summary

Engine leads the component reports. Braking behavior appears in 39 complaint narratives. Transmission and shifting appears in 35 complaint narratives. Electrical and battery issues appears in 30 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10560378 · 2014-01-17 (January 17, 2014)

THE VEHICLE HAS A CONTINUOUSLY VARIABLE TRANSMISSION. WHEN APPROACHING A STOP LIGHT OR STOP SIGN I REMOVE MY FOOT FROM THE GAS PEDAL AND THEN THE VEHICLE STARTS TO SLOW DOWN. WHEN THE ENGINE RPM'S REACH AROUND 1400 RPM THE VEHICLE QUITS SLOWING DOWN AND CONTINUES FORWARD AT WHAT EVER SPEED IT IS AT. THE CAR MAY NOT BE ACCELERATING BUT IT FEELS LIKE IT IS BECAUSE IT QUITS SLOWING DOWN. IF I TOUCH THE BRAKE A BIT THE ENGINE AGAIN SLOWS DOWN UNTIL IT REACHES THE IDLE RPM OF ABOUT 750. ON SEVERAL OCCASIONS I HAVE HAD TO QUICKLY HIT THE BRAKES …

Owner-reported narrative. 500 miles reported. Look up ODI 10560378 at NHTSA ↗

Owner report 10659578 · 2015-01-21 (January 21, 2015)

2013 SUBARU XV CROSSTREK. CUSTOMER SAYS VEHICLE HAS NUMEROUS ISSUES AND CAN'T GET THEM FIXED BECAUSE VEHICLE IS NOT UNDER WARRANTY. *TA THE CONSUMER STATED THE VEHICLE LACKED POWER, THE STEERING PULLED SEVERELY TO THE RIGHT, THE BRAKES FELT SPONGY AND IT OFTEN FELT AS THOUGH, THE VEHICLE WOULD NOT STOP. WHEN THE WINDSHIELD WIPERS WERE ON, THE BRAKES VIBRATED. *JB

Owner-reported narrative. Look up ODI 10659578 at NHTSA ↗

Owner report 11091305 · 2018-05-02 (May 2, 2018)

WHEN I START MY CAR OR RANDOMLY WHILE I AM DRIVING THE WARNING LIGHTS FOR MY AUTOMATIC BRAKING SYSTEM, TRACTION CONTROL, AND HILL ASSIST TURN ON. WHEN THIS HAPPENS, MY GEAR SHIFTER LOCKS UP AND WHEN I PRESS THE BRAKES THE REAR LIGHTS DON'T ILLUMINATE WHILE THESE WARNING LIGHTS ARE ACTIVE. I HAVE AN AUTOMATIC TRANSMISSION. THE WARNING LIGHTS ACTIVATE RANDOMLY, WHETHER I'M STATIONARY OR IN MOTIONS, REGARDLESS OF SETTING.

Owner-reported narrative. Look up ODI 11091305 at NHTSA ↗

Owner report 11039788 · 2017-10-25 (October 25, 2017)

THE HORN DOES NOT FUNCTION WHEN THE STEERING WHEEL IS ALIGNED STRAIGHT WITH THE WHEELS AND THE VEHICLE IS STATIONARY OR MOVING HOWEVER WHEN YOU TURN THE STEERING WHEEL TO THE LEFT THE HORN WILL FUNCTION. "SUBARU HAS ALREADY ISSUED A RECALL IN AUSTRALIA FOR PROBLEMS RELATED TO MANUFACTURING DEFECT IN THE STEERING COLUMN THAT COULD LEAD TO A SHORT CIRCUIT, WHICH WOULD DISABLE CONTROL OF THE WIPERS, HEADLIGHTS, HORN, DRIVER'S AIRBAG AND FEATURES ACTUATED THROUGH THE MULTI-FUNCTION STEERING WHEEL, SUCH AS CRUISE CONTROL, AUDIO SYSTEM AND MOBILE PHO…

Owner-reported narrative. 141,000 miles reported. Look up ODI 11039788 at NHTSA ↗

Owner report 11187402 · 2019-03-17 (March 17, 2019)

THIS CAR HAS HAD ISSUES SINCE THE 1ST WEEK, RECALLS, BROKEN PARTS, WARNING LIGHTS ON AND BAD ELECTRICAL SYSTEM. THERE ARE 2 CURRENT RECALLS ON THIS VEHICLE, 1 OF WHICH SUBARU DOESN'T HAVE A FIX FOR. I TRIED TO BE NICE, BUT THEY SAID IT WILL TAKE 2-3 MONTHS TO FIX THE VALVE SPRINGS BECAUSE THEY ARE BEHIND. THEY OFFERED A ENTERPRISE RENTAL CAR WHICH IS KIND, BUT THE DRIVER OF THIS CAR IS 21 AND CAN'T USE THE RENTAL. THEY SAID THAT IS MY PROBLEM. LET ME GET THIS STRAIGHT, I BOUGHT A CAR IN GOOD FAITH, PAID THE BANK AND GOT THE CAR SERVICED AS SU…

Owner-reported narrative. 49,000 miles reported. Look up ODI 11187402 at NHTSA ↗

Owner report 10558457 · 2014-01-04 (January 4, 2014)

AFTER PARKING THE CAR IN -18 DEGREE AIR TEMPERATURE, FOR ONLY 20 MINUTES, THE POWER STEERING STOPPED WORKING. I CALLED THE DEALER FROM WHERE I BOUGHT THE NEW CAR 2 MONTHS EARLIER, TO ASK FOR AN APPOINTMENT. THE SERVICE DEPARTMENT AT CHARLIE'S MOTOR MALL IN AUGUSTA, MAINE SAID THAT THEY HAD THREE INCIDENCES OF THIS HAPPENING THE DAY BEFORE AND THAT IS WEATHER RELATED. SHE TOLD ME THAT ALL THEY DO IS PARK THE CAR INSIDE, LET IT WARM UP, THEN RETURN IT TO THE OWNER. I FIND THAT "SOLUTION" UNACCEPTABLE. THIS IS A REAL SAFETY CONCERN AS THE STEERI…

Owner-reported narrative. 2,070 miles reported. Look up ODI 10558457 at NHTSA ↗

Owner report 10558479 · 2014-01-04 (January 4, 2014)

MY WIFE AND I USED TO LOVE THIS CAR BUT......WHILE DRIVING MY RELATIVELY NEW 2013 CROSSTREK 11,000 MILES FROM WISCONSIN TO DETROIT TO ATTEND THE WINTER HOCKEY CLASSIC HAD REPEATED PROBLEMS WITH GHOSTWALKING. (THIS IS MY 4TH SUBARU AND MY 36TH WINTER DRIVING SEASON SO NOT AN INEXPERIENCE PROBLEM.) IT WAS SNOWING BUT THE ROADS WERE CLEAR OF THICK SNOW BUT HAD A THIN GREASY SHEEN. IT WAS DIFFICULT TO KEEP A STRAIGHT LINE AND THE REAR END FELT LIKE IT WANTED TO SPIN OUT (THE OLD REAR WHEEL DRIVE FEEL) ESPECIALLY IF THE WIND BLEW. MOST CARS WERE PAS…

Owner-reported narrative. 11,000 miles reported. Look up ODI 10558479 at NHTSA ↗

Owner report 11141717 · 2018-10-21 (October 21, 2018)

65000 MILES JUST OVER THE WARRANTY I HAD TO REPLACE BOTH 2 AXELS AND 2 CV JOINTS AND $4000 LATER I AM TOLD WE HAVE TO NOW REPLACE THE TRANSMISSION BECAUSE IT STALLED OUT SLIPPED WHILE I WAS TRYING TO TURN ONTO A BUSY ROAD WITH MY CHILDREN IN THE CAR. I BOUGHT THIS CAR USED AT 46000 MILES FOR 17200 IN JULY 2017. I DIDN'T THINK THESE TYPES OF PROBLEMS EXISTED IN LOW MILEAGE CARS. I'VE OWNED A VOLVO I DROVE FOR 164,000 MILES NEVER HAD TO REPLACE AN AXEL OR TRANSMISSION, MY HONDA CR-V I DROVE FOR OVER 100,000 MILES WITH NO ISSUES AT ALL. I WANTED …

Owner-reported narrative. Look up ODI 11141717 at NHTSA ↗

Owner report 11180298 · 2019-02-15 (February 15, 2019)

SUBARU SENT OUT A RECALL FOR MY VEHICLE RECALL # WTY-84 IN THE LETTER THEY STATE THAT THE ENGINE MAY STALL WHILE DRIVING AND CAUSING AN INCREASED RISK OF A CRASH. WHEN I CALLED THE LOCAL DEALERSHIP THEY TOLD ME THE FIRST APPOINTMENT THEY HAVE TO RESOLVE THIS WAS ON FEB 12, 2020. FINDING THIS COMPLETELY UNSATISFACTORY FOR A COMPANY TO EXPECT ITS CUSTOMERS TO DRIVE A CAR THEY ARE TELLING US IS A DEATH TRAP. I CALLED MAIL OFFICE SUBARU TO ASK WHAT THE SITUATION WAS. THEY CLAIMED THAT ANOTHER DEALER IN MY AREA WAS ABLE TO SCHEDULE FOR THIS MAR…

Owner-reported narrative. Look up ODI 11180298 at NHTSA ↗

Owner report 11232199 · 2019-07-16 (July 16, 2019)

I WAS DRIVING NORTH ON HIGHLAND AVENUE, JUST AFTER 7 AM, THURSDAY, JULY 11, WHEN SUDDENLY THE VEHICLE LOST ACCELERATION, THE RPMS WENT LOW, AND THE VEHICLE DIED. NO WARNING LIGHTS OR INDICATIONS OF A PROBLEM BEFORE THE EVENT. THIS LEFT ME STRANDED BETWEEN 35TH AND 31ST STREET DURING THE BUSY RUSH HOUR PERIOD. UNABLE TO RESTART. TOW INTO THE DEALER. FUEL PUMP FAILURE WAS DETERMINED TO BE THE CAUSE. THIS WAS ALARMING FROM A SAFETY STANDPOINT BECAUSE WITHOUT WARNING THE VEHICLE STOPPED OPERATING, LEAVING ME STUCK IN RUSH HOUR TRAFFIC HAVING TO SIG…

Owner-reported narrative. 63,450 miles reported. Look up ODI 11232199 at NHTSA ↗

Compare model years

Recalls by model year

All campaigns in the snapshot affecting each model year, including recalls announced years later.

Recall campaigns

Shared campaigns appear once in each affected model year.

2013
2
2014
0
2015
1
2016
0
2017
0
Recall campaigns data
CategoryCount
20132
20140
20151
20160
20170

2013: 2; 2014: 0; 2015: 1; 2016: 0; 2017: 0

Year-by-year records

Subaru XV CROSSTREK model-year comparison
Model yearComplaintsRecallsChange in recalls
2013972Not available
2014810-2
2015781+1
201630-1
2017300
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

262 unique complaints in this selection. Analysis snapshot: 2026-09-30.

58.0%Usable mileage152 / 262 records
100.0%Valid incident date262 / 262 records
100.0%Valid filing date262 / 262 records
100.0%Ordered incident and filing dates262 / 262 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component20132014201520162017
Engine
3536.1%
ODI 10560378 · 500 mi

THE VEHICLE HAS A CONTINUOUSLY VARIABLE TRANSMISSION. WHEN APPROACHING A STOP LIGHT OR STOP SIGN I REMOVE MY FOOT FROM THE GAS PEDAL AND THEN THE VEHICLE STARTS TO SLOW DOWN. WHEN THE ENGINE RPM'S REACH AROUND 1400 RPM THE VEHICLE QUITS SLOWING DOWN AND CONTINUES FORWARD AT WHAT EVER SPEED IT IS AT. THE CAR MAY NOT BE ACCELERATING BUT IT FEELS LIKE IT IS BECAUSE IT QUITS SLOWING DOWN. IF I TOUCH THE BRAKE A BIT THE ENGINE AGAIN SLOWS DOWN UNTIL IT REACHES THE IDLE RPM OF ABOUT 750. ON SEVERAL OCCASIONS I HAVE HAD TO QUICKLY HIT THE BRAKES …

Look up ODI 10560378 at NHTSA ↗

1113.6%
ODI 10653286

2014 SUBARU CROSSTREK VEHICLE CONSUMED OVER FIVE QUARTS OF OIL BEFORE REACHING 9000 MILES*CW THE CONSUMER ALSO STATED THE DEALER DID NOT INSTALL THE KAYAK RACK SECURELY ON TOP OF THE ROOF. *JB

Look up ODI 10653286 at NHTSA ↗

1316.7%
ODI 10822192 · 7,215 mi

I WAS DRIVING MY CAR ON I-405 NORTH BOUNT WHEN THE ENGINE FALTERED . I KEPT ACCELERATEING BUT THE CAR LOST SPEED AND MADE A HI RAVING SOUND . I WAS REALLY SCARED AS THE CARS BEHIND HAD TO REDUCE SPEED FAST TO PREVENT REAR ENDING ME . I EXITED THE 405 FREEWAY ON BURBANK - I CONTUNED HOME TO NORTH HOLLYWOOD AT A VERY SLOW SPEED , UNDER 10MPH . WITH MY HAZARD LIGHTS ON . IT WAS A FRIGHTENING EXPERIENCE . THE NEXT DAY MY HUSBAND TOOK IT TO THE DEALER WITH THE SAME DIFFICULTIES .

Look up ODI 10822192 at NHTSA ↗

133.3%
ODI 11155840 · 121,706 mi

SINCE I GOT THIS CAR , THE ENGINE OVER HEATED FREQUENTLY. ENGINE OIL MIXED IN THE COOLANT. AT 20 MPH THE ENGINE STARTED MAKE THE VIBRANT NOISE. THE POWER TRAIN IS NOT GOOD FOR THIS VEHICULE. I WENT TO SUBARU ,3340 OAKTON ST SKOKIE,IL FOR INSPECTION, IT IS LIKE OTHERS PEOPLES HAD THE SAME PROBLEMS LIKE ME. ALSO NOTHING IS GUARANTEED IF YOU WANT TO SPEND THE MONEY TO FIXED OR REPLACED THE ENGINE. THE ENGINE OVER HEATED FREQUENTLY WAS THE MAIN PROBLEMS AND ISSUES FOR THIS VEHICULE.

Look up ODI 11155840 at NHTSA ↗

266.7%
ODI 11083712 · 19,520 mi

I WAS SLOWLY PULLING INTO THE GARAGE AND WHEN I WENT TO APPLY THE BRAKES, THE CAR UNCONTROLLABLY LUNGED FORWARD AND HIT THE CAR IN FRONT OF ME. THE FLOOR MAT WAS NOT AN ISSUE AND WAS SECURE. ALTHOUGH THE BRAKES WERE BEING APPLIED, THE CAR SUDDENLY LUNGED FORWARD.

Look up ODI 11083712 at NHTSA ↗

Unknown Or Other
1919.6%
ODI 10748272 · 71,000 mi

TWO CONCERNS. PURCHASED VEHICLE NEW MARCH 2013. 5000 MILES LATER CHECK OIL LIGHT ILLUMINATED. HAD TO ADD 1 QT. OIL. WENT TO DEALER TO INQUIRE. SAID THEY HAD TO MONITOR. CONTINUALLY HAPPENED AT 5000. FIRST SAID I HAD A FAULTY OIL SENSOR (RECALL). THOUGHT THAT WAS ODD SINCE IT ONLY HAPPENED WHEN THE OIL WAS LOW. THEN AFTER MONITORING DEALER SAID OIL CONSUMPTION WAS NORMAL. SECOND PROBLEM. AT 71000 MILES HEARD TICKING NOISE IN FRONT LEFT. DEALER SAID NEEDED TO REPLACE LEFT AXLE. POSSIBLE CAUSE ROUGH ROAD CONDITIONS. AT 75000 MILES HEARD SAME NOISE…

Look up ODI 10748272 at NHTSA ↗

1417.3%
ODI 10575581 · 2,000 mi

1. VEHICLE MANUFACTURES ARE ADVERTISING ELECTRONIC SAFETY EQUIPMENT AS SELLING POINTS 2. THERE IS GENERAL RECOGNITION OF THE DANGER OF USING HAND HELD CELL PHONES 3. THE ISSUE IS PREPROGRAMMED PHONE NUMBERS SOMETIME WORK & SOMETIME GIVE THE MESSAGE "THIS FUNCTION IS NOT AVAILABLE WHILE VEHICLE IS IN MOTION" -CONFIRMED BY SUBARU EMPLOYEE 3/21/2014- 4. KERBECK SUBARU SERVICE MANAGER SAID " SORRY THAT IS THE WAY IT IS" 5. SUBARU RADIO CM631 WHICH IS CLARION PF 3391A-A

Look up ODI 10575581 at NHTSA ↗

2025.6%
ODI 10734960 · 12,229 mi

I WAS TRAVELING ON THE HIGHWAY AT ABOUT 70MPH THE TEMPERATURE OUTSIDE WAS 91 THE AIR IN THE CAR WAS ON SO INSIDE TEMPERATURE WAS ABOUT 70 DEGREES. I HEARD A LOUD POP AND LOOKED BACK AT MY TWO KIDS IN THE BACK THEN AT MY DAUGHTER. GLASS WAS EVERYWHERE. MY SUNROOF JUST IMPLODED. NO TRUCKS WERE PASSING TO THO UP STONES NO OTHER CARS WERE CLOSE ENOUGH TO CAUSE THIS DAMAGE. THERE IS A HUGE HOLE IN THE SUNROOF MIDDLE THE SURROUNDING AREAS ARE SHATTERED AND GLASS IS IN MY SEATS AND COUNCIL AS WELL AS THE CAR FLOOR. I THANK GOD NO ONE WAS HURT GOING T…

Look up ODI 10734960 at NHTSA ↗

133.3%
ODI 11014547 · 7,500 mi

REAR VIEW CAMERA IS MALFUNCTIONING. RANDOMLY WILL COME ON WHILE DRIVING AND WILL NOT GO OFF. THIS PREVENTS YOU FROM BEING ABLE TO USE THE HANDS FREE PHONE SYSTEM. UNABLE TO MAKE IT DUPLICATE IT WHEN TAKE IT TO DEALER. HOWEVER, I DID GET IT ON VIDEO. TOOK IT TO DEALER AND THEY SAID THERE WAS AN UPDATE AND THAT THEY LOADED THE UPDATE TO THE COMPUTER. HOWEVER, IT CONTINUES TO DO IT. JUST STARTED THIS A COUPLE DAYS AGO. THE VEHICLE IS OVER ONE YEAR OLD. IT HAPPENS WHEN STATIONARY AND/OR IN MOTION.

Look up ODI 11014547 at NHTSA ↗

00.0%

No examples available for this selection.

Power Train
2121.6%
ODI 10560378 · 500 mi

THE VEHICLE HAS A CONTINUOUSLY VARIABLE TRANSMISSION. WHEN APPROACHING A STOP LIGHT OR STOP SIGN I REMOVE MY FOOT FROM THE GAS PEDAL AND THEN THE VEHICLE STARTS TO SLOW DOWN. WHEN THE ENGINE RPM'S REACH AROUND 1400 RPM THE VEHICLE QUITS SLOWING DOWN AND CONTINUES FORWARD AT WHAT EVER SPEED IT IS AT. THE CAR MAY NOT BE ACCELERATING BUT IT FEELS LIKE IT IS BECAUSE IT QUITS SLOWING DOWN. IF I TOUCH THE BRAKE A BIT THE ENGINE AGAIN SLOWS DOWN UNTIL IT REACHES THE IDLE RPM OF ABOUT 750. ON SEVERAL OCCASIONS I HAVE HAD TO QUICKLY HIT THE BRAKES …

Look up ODI 10560378 at NHTSA ↗

1316.0%
ODI 10911334 · 34,000 mi

TL* THE CONTACT OWNED A 2014 SUBARU XV CROSSTREK. WHILE DRIVING 65 MPH, ALL FOUR WHEELS LOCKED UP AND THE AUTOMATIC TRANSMISSION TEMPERATURE WARNING INDICATOR ILLUMINATED. THE VEHICLE STOPPED IN THE MIDDLE OF THE HIGHWAY. THE POLICE DEPARTMENT WAS PRESENT. THE VEHICLE WAS DRAGGED OFF THE ROAD BY A TOW TRUCK AND TOWED TO A TIRE SHOP NEARBY THEN TO THE DEALER. IT WAS DIAGNOSED THAT THE FRONT DIFFERENTIAL OIL LEAKED INTO THE TRANSMISSION AND CAUSED THE VEHICLE TO SHUT OFF. THE TRANSMISSION NEEDED REPLACEMENT. THE VEHICLE WAS TRADED FOR A DIFFERENT…

Look up ODI 10911334 at NHTSA ↗

1823.1%
ODI 10817062 · 2,287 mi

TL* THE CONTACT OWNS A 2015 SUBARU XV CROSSTREK. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH TO MAKE A THREE POINT TURN, THE VEHICLE WOULD NOT SHIFT OUT OF REVERSE. THE CONTACT CALLED A TOW TRUCK AND HE WAS ABLE TO GET THE VEHICLE OUT OF REVERSE AFTER A LOT OF MANEUVERING. THE CONTACT PROCEEDED TO DRIVE THE VEHICLE TO THE DEALER TO HAVE THE VEHICLE DIAGNOSED. THE MECHANIC STATED THAT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE FAILURE CONTINUED TO OCCUR INTERMITTENTLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE …

Look up ODI 10817062 at NHTSA ↗

133.3%
ODI 11155840 · 121,706 mi

SINCE I GOT THIS CAR , THE ENGINE OVER HEATED FREQUENTLY. ENGINE OIL MIXED IN THE COOLANT. AT 20 MPH THE ENGINE STARTED MAKE THE VIBRANT NOISE. THE POWER TRAIN IS NOT GOOD FOR THIS VEHICULE. I WENT TO SUBARU ,3340 OAKTON ST SKOKIE,IL FOR INSPECTION, IT IS LIKE OTHERS PEOPLES HAD THE SAME PROBLEMS LIKE ME. ALSO NOTHING IS GUARANTEED IF YOU WANT TO SPEND THE MONEY TO FIXED OR REPLACED THE ENGINE. THE ENGINE OVER HEATED FREQUENTLY WAS THE MAIN PROBLEMS AND ISSUES FOR THIS VEHICULE.

Look up ODI 11155840 at NHTSA ↗

00.0%

No examples available for this selection.

Electrical System
1414.4%
ODI 10892114 · 106,454 mi

TL* THE CONTACT OWNS A 2013 SUBARU XV CROSSTREK. WHILE DRIVING AT AN UNKNOWN SPEED AND ATTEMPTING TO ADJUST THE AIR CONDITIONER, THE MOTOR SEIZED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FAN FAILED TO WORK. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE HEATER BLOWER CONTROL POWER PLUG SHORTED AND MELTED THE CONNECTOR. AS A RESULT, THE HEATER BLOWER NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 106,454.

Look up ODI 10892114 at NHTSA ↗

1822.2%
ODI 10716362 · 10,000 mi

THE REVERSE CAMERA INTERMITTENTLY DOES NOT WORK WHEN IT SHOULD. THE SUBARU SERVICE CENTER REPLACED THE AUDIO UNIT 6 MONTHS AGO WHEN THIS CONCERN FIRST STARTED TO HAPPEN BUT THE REPAIR DID NOT WORK SINCE IT STILL HAPPENS. THE DEALER & SUBARU CUSTOMER SERVICE SUPPORT WERE NOT ABLE TO COME TO A RESOLUTION THE 2ND TIME AROUND FOR THIS PROBLEM. I HAVE ELECTED TO LEAVE THE VEHICLE WITH THE DEALER FOR THEM TO TRY AND VERIFY & DIAGNOSE BUT THEY REFUSE TO KEEP IT LONGER THAN ONE WEEK. IT IS GETTING FRUSTRATING AS WHEN THE CAMERA IS MOST NEEDED, IT DOE…

Look up ODI 10716362 at NHTSA ↗

1519.2%
ODI 10818413 · 4,500 mi

BATTERY FAILURE AT 4000 MILES

Look up ODI 10818413 at NHTSA ↗

133.3%
ODI 11014547 · 7,500 mi

REAR VIEW CAMERA IS MALFUNCTIONING. RANDOMLY WILL COME ON WHILE DRIVING AND WILL NOT GO OFF. THIS PREVENTS YOU FROM BEING ABLE TO USE THE HANDS FREE PHONE SYSTEM. UNABLE TO MAKE IT DUPLICATE IT WHEN TAKE IT TO DEALER. HOWEVER, I DID GET IT ON VIDEO. TOOK IT TO DEALER AND THEY SAID THERE WAS AN UPDATE AND THAT THEY LOADED THE UPDATE TO THE COMPUTER. HOWEVER, IT CONTINUES TO DO IT. JUST STARTED THIS A COUPLE DAYS AGO. THE VEHICLE IS OVER ONE YEAR OLD. IT HAPPENS WHEN STATIONARY AND/OR IN MOTION.

Look up ODI 11014547 at NHTSA ↗

133.3%
ODI 11196489 · 29,000 mi

I WAS DRIVING DOWN A ROAD AT 45 MPH WHEN MY CAR TURNED OFF SUDDENLY. ALL THE LIGHTS ON THE DASHBOARD LIT ON. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD, SLOWLY. I TURNED OFF THE CAR AND IT TURNED BACK ON WITH NO PROBLEMS. I DROVE HOME, AND DROVE IT TO MATT SLAP SUBARU IN NEWARK, DELAWARE THE NEXT MORNING (TODAY). I SPOKE TO THE PRODUCT SPECIALIST, DENISE. SHE SAID TO KEEP DRIVING IT AND SEE IF THE PROBLEM HAPPENS AGAIN, AND AT THAT POINT THEY WILL DO A DIAGNOSTIC TEST. I INSISTED THAT THEY ADDRESS THE PROBLEM, BUT THEY INFORMED ME THAT IS NO…

Look up ODI 11196489 at NHTSA ↗

Service Brakes
55.2%
ODI 11290645

I HAD THE BRAKE LAMP SWITCH RECALL PERFORMED IN MAY OF 2019 AND NOW ALL OF A SUDDEN MY BRAKE LIGHTS ARE TURNING ON ALL OF A SUDDEN BY THEMSELVES AT NIGHT TIME. THE CAR IS PARKED, NOT RUNNING AND LOCKED. I THINK I HAVE RECEIVED A DEFECTIVE SWITCH. WHEN I NOTICE THIS I MUST GO OUTSIDE AND STEP ON THE BRAKE TO TURN THEM OFF. THIS HAS HAPPENED 3 DIFFERENT TIMES THIS MONTH.

Look up ODI 11290645 at NHTSA ↗

1113.6%
ODI 10714612 · 2,461 mi

I BACKED OUT OF THE GARAGE AND WAS IN REVERSE WITH MY FOOT ON THE BRAKE PEDAL ON THE DRIVEWAY WAITING FOR THE GARAGE DOOR TO CLOSE. FOR SOME REASON I CHANGED THE TRANSMISSION FROM REVERSE TO DRIVE AND STARTED GOING FORWARD. I HIT THE BRAKES AND THE CAR EVENTUALLY STOPPED, BUT NOT BEFORE HITTING THE THE GARAGE DOOR. I THEN PUT THE SELECTOR ROD IN REVERSE. THE CAR PROCEEDED TO ROLL DOWN THE DRIVEWAY DECLINE INTO THE STREET. I TRIED TO BRAKE, BUT THE BRAKE PEDAL WAS DEPRESSED AND THE BRAKES WOULD NOT ENGAGE. THE CAR STOPPED ONLY BECAUSE I PUT THE…

Look up ODI 10714612 at NHTSA ↗

67.7%
ODI 10854520

BRAKES HAVING SEVERE PUSH BACK ON BRAKE PEDAL. OR SEVERE OSCILLATION IN BRAKE PEDAL WHEN PRESSED ON ICY ROADS OR SNOWY ROADS VERY HARD TO USE BRAKES BECAUSE OF SEVERE BRAKE OSCILLATION IN PEDAL VERRY UNSAFE ON ICE OR SNOW NEW CAR 10,000 MILES WE NEED A RECALL ASAP .DRIVING COMING TO A STOP

Look up ODI 10854520 at NHTSA ↗

00.0%

No examples available for this selection.

133.3%
ODI 11083712 · 19,520 mi

I WAS SLOWLY PULLING INTO THE GARAGE AND WHEN I WENT TO APPLY THE BRAKES, THE CAR UNCONTROLLABLY LUNGED FORWARD AND HIT THE CAR IN FRONT OF ME. THE FLOOR MAT WAS NOT AN ISSUE AND WAS SECURE. ALTHOUGH THE BRAKES WERE BEING APPLIED, THE CAR SUDDENLY LUNGED FORWARD.

Look up ODI 11083712 at NHTSA ↗

Steering
99.3%
ODI 10558457 · 2,070 mi

AFTER PARKING THE CAR IN -18 DEGREE AIR TEMPERATURE, FOR ONLY 20 MINUTES, THE POWER STEERING STOPPED WORKING. I CALLED THE DEALER FROM WHERE I BOUGHT THE NEW CAR 2 MONTHS EARLIER, TO ASK FOR AN APPOINTMENT. THE SERVICE DEPARTMENT AT CHARLIE'S MOTOR MALL IN AUGUSTA, MAINE SAID THAT THEY HAD THREE INCIDENCES OF THIS HAPPENING THE DAY BEFORE AND THAT IS WEATHER RELATED. SHE TOLD ME THAT ALL THEY DO IS PARK THE CAR INSIDE, LET IT WARM UP, THEN RETURN IT TO THE OWNER. I FIND THAT "SOLUTION" UNACCEPTABLE. THIS IS A REAL SAFETY CONCERN AS THE STEERI…

Look up ODI 10558457 at NHTSA ↗

78.6%
ODI 10637868 · 4,500 mi

ON MULTIPLE OCCASIONS, PRIOR TO INCIDENT DATE/MILEAGE, THIS VEHICLE HAS BEEN PULLING TO THE RIGHT SINCE WE TOOK OWNERSHIP ABOUT 6 MONTHS AGO. MOST RECENTLY MY WIFE WAS DRIVING, HAD LOOKED OVER FOR SOMETHING THAT FELL ON THE SEAT, AND REALIZED SHE WAS HEADING FOR THE CURB WITHOUT KNOWING IT AS IT CONTINUES TO PULL RIGHT. THIS CAR HAS A TORQUE STEER CONDITION, AND ROUTINELY REQUIRES MORE PRESSURE ON THE WHEEL, TO THE LEFT, TO KEEP THE CAR GOING STRAIGHT. ONCE ACCELERATING IT PULLS RIGHT, THEN AS YOU RELEASE THE ACCELERATOR, IT GOES BACK …

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22.6%
ODI 11362891 · 88,598 mi

WHEN I GO TO PARK AND TURN OFF THE KEY IT LOCKS HALF WAY AND WON'T COME OUT. HAVE TO REVERSE AND PULL FORWARD SOMETIMES SEVERAL TIMES BEFORE IT WILL TURN COMPLETELY OFF. SUBARU HAS A TECHNICAL SERVICE DATE: 03/15/18 16-112-18R REVISED BULLETIN ABOUT AN ISSUE WITH THE "SHIFT SELECTER MECHANISM." SUBARU IS AWARE OF THE PERSISTENT PROBLEM, BUT HAS NOT ISSUED A RECALL.

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133.3%
ODI 11044628 · 7,220 mi

WHILE DRIVING APPROXIMATELY 20-30MPH FOOT ON THE BREAK I WAS MAKING A RIGHT TURN INTO A PARKING LOT AND THE STEERING STOPPED WORKING. CAR WAS STILL RUNNING BUT STEERING WAS DEAD NO WARNING LIGHTS WERE LIT ON THE DASH AFTER ABOUT 4 SECONDS THE STEERING CAME BACK TO NORMAL. THIS IS THE SECOND TIME THIS HAPPENED TO ME. I PURCHASED THE SUBARU NEW IT HAS 7,220 MILES ON IT. THE FIRST TIME IT HAPPENED SAME SCENARIO CAR HAD ABOUT 5K MILES ON IT. THOUGHT IT WAS A FLUKE DIDN'T THINK NOTHING OF IT UNTIL TODAY IT HAPPENED ON A BUSY ROAD LUCKILY I WAS ABLE …

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00.0%

No examples available for this selection.

Air Bags
44.1%
ODI 10700854 · 25,000 mi

INTERSECTION OF AIRPORT BLVD AND SCOTT ST. IN HOUSTON. BETWEEN 545 TO 6 PM WAS THE INCIDENT. WEATHER WAS PERFECT. BETWEEN 70 TO 75 DEGREES. BRIGHT AND CLEAR CONDITIONS. I WAS COMING FROM THE EAST SIDE OF AIRPORT BLVD TOWARDS THE SOUTH SIDE OF SCOTT. THIS ROAD WAS A 35 MPH ROAD. AS I TURNED LEFT SEEING THAT THE OTHER SIDE WAS CLEAR, I STARTED MOVING AND I GOT HIT BY A DODGE DURANNGO WHO WAS SPEEDING UP AT MAYBE 60-70 MPH. I SURVIVED THE ACCIDENT BUT BASED ON PRELIMINARY ASSESSMENT, MY CAR WAS DECLARED TOTALED. THE IMPACT WAS SO STRONG. THE OTHER…

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911.1%
ODI 10667115 · 15,000 mi

TL* THE CONTACT OWNS A 2014 SUBARU XV CROSSTREK. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED AND SUDDENLY THE VEHICLE ACCELERATED INDEPENDENTLY. AS A RESULT, THE CONTACT CRASHED INTO A MEDIAN AND TWO PARKED VEHICLES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED UNKNOWN INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

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45.1%
ODI 10934063 · 9,000 mi

AS DRIVER WAS PARKING IN FRONT OF HER HOME, VEHICLE ACCELERATED IN RESPONSE TO BRAKING AND RAMMED INTO FRONT PORCH, ABOUT 60 FEET AWAY. DESPITE FORCE OF COLLISION, NO AIRBAGS DEPLOYED.

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Vehicle Speed Control
55.2%
ODI 10659578

2013 SUBARU XV CROSSTREK. CUSTOMER SAYS VEHICLE HAS NUMEROUS ISSUES AND CAN'T GET THEM FIXED BECAUSE VEHICLE IS NOT UNDER WARRANTY. *TA THE CONSUMER STATED THE VEHICLE LACKED POWER, THE STEERING PULLED SEVERELY TO THE RIGHT, THE BRAKES FELT SPONGY AND IT OFTEN FELT AS THOUGH, THE VEHICLE WOULD NOT STOP. WHEN THE WINDSHIELD WIPERS WERE ON, THE BRAKES VIBRATED. *JB

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44.9%
ODI 10667115 · 15,000 mi

TL* THE CONTACT OWNS A 2014 SUBARU XV CROSSTREK. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED AND SUDDENLY THE VEHICLE ACCELERATED INDEPENDENTLY. AS A RESULT, THE CONTACT CRASHED INTO A MEDIAN AND TWO PARKED VEHICLES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED UNKNOWN INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

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45.1%
ODI 10926857 · 2,005 mi

AFTER REMOVING CAR FROM GARAGE, WHILE SLOWLY DRIVING UPHILL IN ALLEY (LESS THAN 15 MPH ), CAR ACCELERATED ON ITS OWN WHILE MY RIGHT FOOT WAS IN THE AIR ON THE WAY TO BRAKE TO SLOW DOWN FOR A TURN. THE CAR MOVED & SOUNDED AS IF ACCELERATOR HAD BEEN DEPRESSED, BUT IT WASN'T BY THE DRIVER! I WAS ABLE TO STOP THE CAR WITH THE BRAKE, BUT UNINTENDED ACCELERATION CAUSED CAR TO OVERSHOOT WHERE I WANTED IT TO GO BY SEVERAL FEET. IT DIDN'T COLLIDE WITH ANYTHING. I HEARD A "THUNK" BELOW CAR A COUPLE OF SECONDS BEFORE THE ACCELERATION. I BROUGHT CAR …

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00.0%

No examples available for this selection.

133.3%
ODI 11083712 · 19,520 mi

I WAS SLOWLY PULLING INTO THE GARAGE AND WHEN I WENT TO APPLY THE BRAKES, THE CAR UNCONTROLLABLY LUNGED FORWARD AND HIT THE CAR IN FRONT OF ME. THE FLOOR MAT WAS NOT AN ISSUE AND WAS SECURE. ALTHOUGH THE BRAKES WERE BEING APPLIED, THE CAR SUDDENLY LUNGED FORWARD.

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Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Engine11,150–95,500 mi59,600 mi27
ODI 10560378 · 500 mi

THE VEHICLE HAS A CONTINUOUSLY VARIABLE TRANSMISSION. WHEN APPROACHING A STOP LIGHT OR STOP SIGN I REMOVE MY FOOT FROM THE GAS PEDAL AND THEN THE VEHICLE STARTS TO SLOW DOWN. WHEN THE ENGINE RPM'S REACH AROUND 1400 RPM THE VEHICLE QUITS SLOWING DOWN AND CONTINUES FORWARD AT WHAT EVER SPEED IT IS AT. THE CAR MAY NOT BE ACCELERATING BUT IT FEELS LIKE IT IS BECAUSE IT QUITS SLOWING DOWN. IF I TOUCH THE BRAKE A BIT THE ENGINE AGAIN SLOWS DOWN UNTIL IT REACHES THE IDLE RPM OF ABOUT 750. ON SEVERAL OCCASIONS I HAVE HAD TO QUICKLY HIT THE BRAKES …

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ODI 10714178 · 3,000 mi

MY 2013 SUBARU CROSSTREK XV HAS BEEN BURNING OIL SINCE NEW. THE DEALER, AND SUBARU, HAVE DONE NOTHING TO HELP FIX THE ISSUE. CURRENTLY ITS BURNING A QUART OF OIL EVERY 2000-3500 MILES. THIS CAN'T BE RIGHT BUT SUBARU TELL ME THAT IT IS OK FOR THE CAR TO "CONSUME" A QUART OF OIL EVERY 1200 MILES. *TR

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ODI 10721933 · 43,675 mi

MY 2013 SUBARU XV CROSSTREK IS BURNING OIL. AT THE TIME THAT THE OIL LIGHT CAME ON, THE CAR HAD 43,675 MILES ON IT. I JUST READ WHERE SOMEONE ELSE IS HAVING THIS SAME ISSUE. I PURCHASED THIS VEHICLE BRAND NEW 2 YEARS AGO AND FEEL THAT A NEW CAR SHOULD NOT BE BURNING OIL.

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Unknown Or Other23,000–72,500 mi48,350 mi30
ODI 10748272 · 71,000 mi

TWO CONCERNS. PURCHASED VEHICLE NEW MARCH 2013. 5000 MILES LATER CHECK OIL LIGHT ILLUMINATED. HAD TO ADD 1 QT. OIL. WENT TO DEALER TO INQUIRE. SAID THEY HAD TO MONITOR. CONTINUALLY HAPPENED AT 5000. FIRST SAID I HAD A FAULTY OIL SENSOR (RECALL). THOUGHT THAT WAS ODD SINCE IT ONLY HAPPENED WHEN THE OIL WAS LOW. THEN AFTER MONITORING DEALER SAID OIL CONSUMPTION WAS NORMAL. SECOND PROBLEM. AT 71000 MILES HEARD TICKING NOISE IN FRONT LEFT. DEALER SAID NEEDED TO REPLACE LEFT AXLE. POSSIBLE CAUSE ROUGH ROAD CONDITIONS. AT 75000 MILES HEARD SAME NOISE…

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ODI 10761963 · 21,500 mi

THE MOONROOF/SUNROOF HAS EXPLODED. THIS WAS CONFIRMED BY THE OUTWARD BREAK PATTERN.

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ODI 10763533 · 23,000 mi

TWO TIMES MY VEHICLE HAS HAD A PROBLEM RELEASING MY IGNITION KEY. I END UP HAVING TO WIGGLE THE KEY, PUT BACK IN DRIVE, PARK, DRIVE, PARK, AND IT FINALLY RELEASES THE KEY. THIS SHOULD BE A RECALL ON THE VEHICLE AS I SEE THIS HAPPENING AGAIN.

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Power Train49,695–96,000 mi68,500 mi38
ODI 10560378 · 500 mi

THE VEHICLE HAS A CONTINUOUSLY VARIABLE TRANSMISSION. WHEN APPROACHING A STOP LIGHT OR STOP SIGN I REMOVE MY FOOT FROM THE GAS PEDAL AND THEN THE VEHICLE STARTS TO SLOW DOWN. WHEN THE ENGINE RPM'S REACH AROUND 1400 RPM THE VEHICLE QUITS SLOWING DOWN AND CONTINUES FORWARD AT WHAT EVER SPEED IT IS AT. THE CAR MAY NOT BE ACCELERATING BUT IT FEELS LIKE IT IS BECAUSE IT QUITS SLOWING DOWN. IF I TOUCH THE BRAKE A BIT THE ENGINE AGAIN SLOWS DOWN UNTIL IT REACHES THE IDLE RPM OF ABOUT 750. ON SEVERAL OCCASIONS I HAVE HAD TO QUICKLY HIT THE BRAKES …

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ODI 10689835 · 29,700 mi

THIS CAR IS ABSOLUTELY SCARY ON ICE OR SNOW. IT MAY HAVE A DESIGN FLAW OR SOMETHING LIKE THAT, BUT IS EXTREMELY UNSTABLE ON ICE OR SNOW. WHEN YOU HIT A PATCH OF ICE, THE AWD SYSTEM PUSHES THE TAIL OUT AND MAKES THE CAR FEEL LIKE IT WILL SPIN OUT. ON ROADS WHERE OTHERS ARE PROGRESSING IN COMPLETE CONTROL, THIS CAR IS GOING 40 WITH FLASHERS ON WITH THE DRIVER HANGING ON FOR DEAR LIFE. THIS NEEDS TO BE INVESTIGATED BEFORE SOMEONE GETS KILLED. *TR

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ODI 10781349 · 60,434 mi

RECENTLY, WITH ONLY 60,434 MILES (AND ACTUALLY A LITTLE BEFORE THIS), THE AXLE HAD TO BE REPLACED ON MY 2013 CROSSTREK SUBARU. I WAS TOLD THAT THIS WAS DUE TO BAD ROADS. BUT, AFTER HAVING OWNED MANY CARS, NEVER HAS AN AXLE HAD TO BE REPLACED. I AM WRITING BECAUSE THERE IS ANOTHER OWNER OF A 2013 CROSSTREK WHO HAD THE SAME ISSUE, NOTED ON THIS WEBSITE AND WAS GIVEN THE SAME EXCUSE THAT I WAS. CLEARLY, THERE IS A PROBLEM MECHANICALLY WITH THESE AXLES. IN FACT, THEIR ADVERTISEMENT FOR THE CROSSTREK SHOWS THE VEHICLE ON A BUMPY DIRT ROAD. THE…

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Electrical System21,000–84,299 mi56,000 mi27
ODI 10892114 · 106,454 mi

TL* THE CONTACT OWNS A 2013 SUBARU XV CROSSTREK. WHILE DRIVING AT AN UNKNOWN SPEED AND ATTEMPTING TO ADJUST THE AIR CONDITIONER, THE MOTOR SEIZED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FAN FAILED TO WORK. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE HEATER BLOWER CONTROL POWER PLUG SHORTED AND MELTED THE CONNECTOR. AS A RESULT, THE HEATER BLOWER NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 106,454.

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ODI 11039788 · 141,000 mi

THE HORN DOES NOT FUNCTION WHEN THE STEERING WHEEL IS ALIGNED STRAIGHT WITH THE WHEELS AND THE VEHICLE IS STATIONARY OR MOVING HOWEVER WHEN YOU TURN THE STEERING WHEEL TO THE LEFT THE HORN WILL FUNCTION. "SUBARU HAS ALREADY ISSUED A RECALL IN AUSTRALIA FOR PROBLEMS RELATED TO MANUFACTURING DEFECT IN THE STEERING COLUMN THAT COULD LEAD TO A SHORT CIRCUIT, WHICH WOULD DISABLE CONTROL OF THE WIPERS, HEADLIGHTS, HORN, DRIVER'S AIRBAG AND FEATURES ACTUATED THROUGH THE MULTI-FUNCTION STEERING WHEEL, SUCH AS CRUISE CONTROL, AUDIO SYSTEM AND MOBILE PHO…

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ODI 11323274 · 142,000 mi

OUR SUBARU CROSSTREK RECENTLY HAD A SENSOR ISSUE CAUSING THE CAR TO THINK IT WASN'T IN PARK WHEN IT WAS IN FACT IN PARK. THIS CAUSED THE IGNITION TO NOT RELEASE THE KEY PROPERLY, WHICH MEANT YOU COULD NOT LEAVE THE CAR UNLESS YOU LEFT THE KEY IN THE IGNITION AND DIDN'T LOCK IT. THIS IS APPARENTLY A COMMON PROBLEM ON SUBARUS BASED ON TALKING WITH SERVICE REPS AND SEARCHING THE INTERNET. WHY THIS HAS NOT BEEN RECALLED, I AM NOT SURE. THE REPAIR FOR THIS LITTLE SENSOR WAS QUITE EXPENSIVE. $449.00

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Service Brakes6,000–60,895 mi32,000 mi11
ODI 11374394 · 10 mi

BREAK LIGHTS TURN ON BY THEMSELVES WHEN CAR IS OFF. ALSO HAS IT DONE IT TWICE WERE I TOOK A SECOND TO RESPOND TO THE GAS PEDAL

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ODI 11382857 · 60,000 mi

THERE IS A LITTLE SPACE BETWEEN THE BRAKE LAMP SWITCH AND BRAKE THAT HAS MY BRAKE LIGHTS CONSTANTLY ON. WHILE I AM DRIVING IF I DON'T KEEP MY LEFT FOOT UNDER THE BRAKE PEDAL AND PUSHING IT UP THEN THE BRAKE LIGHTS WILL CONSTANTLY BE ON. IF I DON'T KEEP MY FOOT THERE THEN SOMETIMES WHEN I AM GOING UP A HILL OR DRIVING THE CAR WILL DROP RPMS AND THEN I HAVE TO PUT MY FOOT UNDER THE BRAKE AND PUSH IT UP AGAIN. ALSO, WHEN DRIVING THE HILL ASSIST LIGHT, ON THE DASHBOARD WILL TURN ON AND THE CAR WILL ROLL DOWN THE HILL ANY DIRECTION WHEN IN REVER…

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ODI 10714612 · 2,461 mi

I BACKED OUT OF THE GARAGE AND WAS IN REVERSE WITH MY FOOT ON THE BRAKE PEDAL ON THE DRIVEWAY WAITING FOR THE GARAGE DOOR TO CLOSE. FOR SOME REASON I CHANGED THE TRANSMISSION FROM REVERSE TO DRIVE AND STARTED GOING FORWARD. I HIT THE BRAKES AND THE CAR EVENTUALLY STOPPED, BUT NOT BEFORE HITTING THE THE GARAGE DOOR. I THEN PUT THE SELECTOR ROD IN REVERSE. THE CAR PROCEEDED TO ROLL DOWN THE DRIVEWAY DECLINE INTO THE STREET. I TRIED TO BRAKE, BUT THE BRAKE PEDAL WAS DEPRESSED AND THE BRAKES WOULD NOT ENGAGE. THE CAR STOPPED ONLY BECAUSE I PUT THE…

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Steering7,220–77,000 mi18,300 mi13
ODI 10558457 · 2,070 mi

AFTER PARKING THE CAR IN -18 DEGREE AIR TEMPERATURE, FOR ONLY 20 MINUTES, THE POWER STEERING STOPPED WORKING. I CALLED THE DEALER FROM WHERE I BOUGHT THE NEW CAR 2 MONTHS EARLIER, TO ASK FOR AN APPOINTMENT. THE SERVICE DEPARTMENT AT CHARLIE'S MOTOR MALL IN AUGUSTA, MAINE SAID THAT THEY HAD THREE INCIDENCES OF THIS HAPPENING THE DAY BEFORE AND THAT IS WEATHER RELATED. SHE TOLD ME THAT ALL THEY DO IS PARK THE CAR INSIDE, LET IT WARM UP, THEN RETURN IT TO THE OWNER. I FIND THAT "SOLUTION" UNACCEPTABLE. THIS IS A REAL SAFETY CONCERN AS THE STEERI…

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ODI 10558479 · 11,000 mi

MY WIFE AND I USED TO LOVE THIS CAR BUT......WHILE DRIVING MY RELATIVELY NEW 2013 CROSSTREK 11,000 MILES FROM WISCONSIN TO DETROIT TO ATTEND THE WINTER HOCKEY CLASSIC HAD REPEATED PROBLEMS WITH GHOSTWALKING. (THIS IS MY 4TH SUBARU AND MY 36TH WINTER DRIVING SEASON SO NOT AN INEXPERIENCE PROBLEM.) IT WAS SNOWING BUT THE ROADS WERE CLEAR OF THICK SNOW BUT HAD A THIN GREASY SHEEN. IT WAS DIFFICULT TO KEEP A STRAIGHT LINE AND THE REAR END FELT LIKE IT WANTED TO SPIN OUT (THE OLD REAR WHEEL DRIVE FEEL) ESPECIALLY IF THE WIND BLEW. MOST CARS WERE PAS…

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ODI 10690162 · 18,300 mi

WE WENT SKIING WITH OUR KIDS LAST SATURDAY. THERE WAS AN ICE STORM THE NIGHT BEFORE AND THE ROADS WERE BAD. WE WERE TRAVELING ABOUT 50 MILES. I HAVE DRIVEN ICY ROADS MY WHOLE LIFE AND HAVE OWNED SEVERAL SUBARUS. AT ANY SPEED OVER 45 MPH THE BACK END WOULD KICK SIDEWAYS. I COULD TELL BY THE OTHER CAR'S ON THE ROAD THAT DAY THAT MY PROBLEM WAS UNIQUE. THIS IS A VERY DANGEROUS SITUATION WITH DRIVERS THAT ARE NOT USED TO WINTER DRIVING. WHEN I PURCHASED THE CAR THEY TOLD ME TO ROTATE THE TIRES AT THE CORRECT INTERVALS BECAUSE THE COMPUTER WILL ADJU…

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Air Bags22,500–80,336 mi52,500 mi12
ODI 10700854 · 25,000 mi

INTERSECTION OF AIRPORT BLVD AND SCOTT ST. IN HOUSTON. BETWEEN 545 TO 6 PM WAS THE INCIDENT. WEATHER WAS PERFECT. BETWEEN 70 TO 75 DEGREES. BRIGHT AND CLEAR CONDITIONS. I WAS COMING FROM THE EAST SIDE OF AIRPORT BLVD TOWARDS THE SOUTH SIDE OF SCOTT. THIS ROAD WAS A 35 MPH ROAD. AS I TURNED LEFT SEEING THAT THE OTHER SIDE WAS CLEAR, I STARTED MOVING AND I GOT HIT BY A DODGE DURANNGO WHO WAS SPEEDING UP AT MAYBE 60-70 MPH. I SURVIVED THE ACCIDENT BUT BASED ON PRELIMINARY ASSESSMENT, MY CAR WAS DECLARED TOTALED. THE IMPACT WAS SO STRONG. THE OTHER…

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ODI 11321873 · 111,000 mi

HIT A RATHER LARGE BUMP, NO DAMAGE TO CAR. SIDE CURTAIN AIR BAGS DEPLOYED AND SCRATCHED MY NECK PRETTY BAD. I FEEL THAT THE IMPACT OF THE BUMP DID NOT EVEN CLOSE TO JUSTIFY A DEPLOYMENT. I WAS DRIVING AT ABOUT 40MPH

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ODI 10667115 · 15,000 mi

TL* THE CONTACT OWNS A 2014 SUBARU XV CROSSTREK. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED AND SUDDENLY THE VEHICLE ACCELERATED INDEPENDENTLY. AS A RESULT, THE CONTACT CRASHED INTO A MEDIAN AND TWO PARKED VEHICLES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED UNKNOWN INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

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Vehicle Speed Control6,229–19,760 mi15,000 mi11
ODI 10676889 · 20,000 mi

WHILE COMING TO A YIELD SIGN TO ENTER A MAJOR ROADWAY I TRIED TO ACCELERATE AND NO RESPONSE. AFTER A FEW SECONDS CAR BOGGED AND STARTED TO MOVE AGAIN. THIS HAPPENS A LOT EVEN WHEN TAKING OFF FROM A LIGHT. WHEN TO DEALER TO SEE IF THERE WAS SOMETHING WRONG AND THEY SAID THEY NEEDED TO FLASH THE COMPUTER WHATEVER THAT MEANS. I LOVE MY SUBARU BUT THIS IS BECOMING A BIT OF A PROBLEM ESPECIALLY WHEN TRYING TO ENTER A BUSY HIGHWAY. *TR

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ODI 11297788 · 200 mi

CHECK ENGINE LIGHT, OIL TEMP, ABS LIGHT, CRUISE CONTROL LIGHT, TRACTION CONTROL LIGHT AND ABS LIGHT TURNED ON AT 90,000 MILES. HAD VEHICLE SERVICED BY 2 DIFFERENT MECHANICS AND TRANSMISSION CODES STILL APPEAR.

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ODI 10667115 · 15,000 mi

TL* THE CONTACT OWNS A 2014 SUBARU XV CROSSTREK. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED AND SUDDENLY THE VEHICLE ACCELERATED INDEPENDENTLY. AS A RESULT, THE CONTACT CRASHED INTO A MEDIAN AND TWO PARKED VEHICLES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED UNKNOWN INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

Look up ODI 10667115 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

3 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-102None
ODI 11620686

The recall Type: Safety Service Campaign:WTY84 NHTSA Campaign: 18V772000 FB20 Valve Spring Replacement was reported completed by the manufacturer Subaru has no record of it being done. My car is now experiencing symptoms of this recall when I had no issues prior and want me to pay to look into the problem further. Now my vehicle has a check engine light for a recall that was potentially not done as I have no proof that it was completed.

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ODI 11619128

Horn does not work. No warning indicating malfunctioned horn. Unable to signal other vehicles to prevent car crash. The broken horn has been inspected by mechanic.

Look up ODI 11619128 at NHTSA ↗

2024-111None
ODI 11625488

A piece of the sunroof assembly punctured through the headliner into the passenger seat area of the vehicle. The piece is a sharp 10 inch spike with a spring wrapped around it. Had the piece come into the driver side or if there had been a passenger. It would have gone into there head, either causing an accident or severe injury to the driver or passenger.

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2024-123None
ODI 11629691

At various times of day or night, the brake lights turn on, while there is no one in the vehicle. The vehicle sits parked and is locked with the security on, and the lights just randomly turn on by themselves. The only way to turn the lights off is to go into the vehicle and step on the brake and then the lights are off after releasing the brake pedal. If the lights stay on, because it’s not noticed, then the battery drains and then needs to be jumped. It is concerning for vehicles traveling behind, because one wouldn’t know if there is an iss…

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ODI 11632206

The fan in my car, that controls the heat/air-conditioning, went out causing my windows to fog up since it was raining & I couldn't use the dehumidifier. I couldn't see & had to manually wipe my windshield several times & drive with my hazard lights on in order to get the car home. There were no warning lights on the dashboard. I took the car to a mechanic shop on another day, when they could not find the problem through a diagnostic the mechanic took apart the dashboard & that's when he found the wires connected to the control panel were melti…

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ODI 11630054

Key was stuck in the ignition and left me stranded unable to leave my car. I took the car to the Subaru dealership for them to assess and repair the issue. During this time the service desk confirmed it was a known issue with the CVT park range switch. They advised me that Subaru of America had done a warranty extension but that I was now outside of the time window for it to be covered. Upon further research this was an issue that was all over the Subaru forum boards with similar issues. I contacted Subaru of America in order to be reimbursed a…

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2025-011None
ODI 11638232

The dashboard light says that the airbag is OFF, while it is occupied by a large teenager (over 100lbs) in the Right Front passenger seat. Teenager was buckled into moving vehicle when this concern was observed. Front Right passenger airbag has never been deactivated by owner/driver. Took car to be inspected at a Subaru dealer on 13Aug24, but Subaru techs unable to replicate problem at time of visit and reported no known recall notice for this problem. Since inspection, problem has reoccurred randomly.

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2025-021None
ODI 11641173

I have been getting my 2014 Subaru Crosstrek serviced at Continental Subaru in Anchorage, Alaska for the last 4.5 years. I initially thought that they were an honest dealer/mechanic. I originally bought my Subaru in California and drove it up to Anchorage and it has been here ever since. My car burns oil very quickly. I mentioned this several times and the dealer always said it wasn't that big of an issue. Between oil changes I frequently had to add a couple of quarts of oil in addition to what they added during the oil changes because the car …

Look up ODI 11641173 at NHTSA ↗

2025-030None

No examples available for this selection.

2025-041None
ODI 11653762

Pressing the horn button on the steering wheel does not sound the horn. However, pushing the “lock” or “panic” button on the key fob still makes the horn beep. So the horn itself works, but pressing on the steering wheel does absolutely nothing. Other buttons on the steering column still work (cruise control, radio controls, etc). Only pressing the horn button doesn’t work thus making me unable to alert other drivers of my presence if they are drifting toward me. This has not been evaluated by a mechanic or dealer yet as I do not have the mone…

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2025-051None
ODI 11658836

When attempting to put the car in park, the key will not release and is stuck. Incident happens often in recent past days. Key will not release from ignition.

Look up ODI 11658836 at NHTSA ↗

2025-061None
ODI 11664303

THE ENGIN MALFUNCTIONED. MY SAFETY AND THE SAFETY OF OTHERS WAS AT RISK BECAUSE WHEN AN ENGIN FAILS WHILE DRIVING IT CAN CAUSE A SERIOUS CRASH. THE VALVE SPRING WHICH IS LOCATED INSIDE THE ENGIN OF THE VEHICLE DID FRACTURE WHICH RESULTED IN THE ENGIN STALLING WHILE DRIVING AND WAS NOT ABLE TO BE RESTARTED. AN ENGIN STALL WHILE DRIVING WILL INCREASE THE RISK OF A CRASH AND SERIOUS INJURY. THERE WERE NO WARNINGS, THE PROBLEM HAS BEEN CONFIRMED BY A SUBARU DEALER SERVICE MANAGER.

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2025-071None
ODI 11672037

I am reporting a complete engine failure on my 2014 Subaru Crosstrek at 140,000 miles due to a valve spring issue that appears to match Subaru’s Recall WTY-84 (NHTSA Campaign 18V772000). I checked my VIN and it currently shows no open recalls, but I’ve reviewed Subaru’s own documentation that lists 2013–2016 Crosstreks as affected by this defect. My vehicle clearly falls within that production range and has now suffered the exact failure described in that recall , a fractured valve spring causing a complete engine malfunction. I never receive…

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2025-081None
ODI 11679610

Sunroof exploded for no reason Comments: My son was driving on freeway in Durham North Carolina last night, our 2015 Subaru Crosstrek XV Touring’s sunroof just exploded for no reason at [XXX] in [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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2025-092None
ODI 11684352

The engine stalled unexpectedly during operation. I noticed a sudden loss of power, and the vehicle shut off without warning. This has happened more than once, posing a safety concern.

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ODI 11690095

Some times the passenger airbag light comes on and off. This is a reoccurring problem and I don’t see any recalls on this

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2025-100None

No examples available for this selection.

2025-111None
ODI 11698505

UNKNOWN exact cause. Rear end of vehicle suddenly appears lower than normal. Suspension seems to be issue. Feels as though vehicle lost suspension in rear with no obvious outward cause. Awaiting inspection at dealership. Does not seem safe to drive in current condition with unknown cause of issue at this time. having vehicle towed to dealership for further diagnostics today.

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2025-122None
ODI 11705923

I was t-boned on 11/7 on the driver side door of the car. My car is totaled and the airbags, knee and curtain did not deploy and I was hit almost dead on on the B pillar. Unknown if the problem has been reproduced by the dealer.My knee is still hurting from the accident and my head smacked the frame.The vehicle has not been inspected by the manufacturer, but has by police, insurance, and others. All said the airbags should have deployed. There were no warning lights or otherwise to notify me that the airbags would not work.

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ODI 11706903

While driving at normal operating speed, the vehicle experienced a sudden and complete loss of engine power with no prior warning. There were no dashboard alerts, warning lights, or check engine indicators before the failure occurred. The vehicle became immediately unsafe to operate and had to be pulled over in a main highway center lane divide. After inspection by a licensed mechanic, it was determined that the engine suffered catastrophic internal failure due to oil and engine coolant mixing. This resulted in complete engine failure and rend…

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2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-032None
ODI 11723030

Within 10 days of purchasing this vehicle a certified Subaru dealership documented the following safety defects. Both front CV axles failing and clicking on turns creating loss of vehicle control risk. EPS electronic power steering fault codes creating safety critical steering concern. CAN bus communication fault U0073 affecting multiple vehicle safety systems simultaneously. CVT transmission fluid critically low at 1 to 2 quarts. These defects were professionally documented by Subaru of Portland certified technicians on [XXX] at 113,494 miles.…

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ODI 11727739

The car had a front collision and the air bags did not deploy.

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2026-042None
ODI 11730251

I have been working with Subaru of America and Capital Subaru service in San Jose, CA for a 2013 Subaru Crosstrek XV 2.0 CVT automatic engine shortly after we bought it used for multiple faulty known engine problems with this specific make and model. Since we have owned the vehicle, we have not been able to drive it for more than 2 months short distance at a time due to engine, Valve body, major low oil pressure problems, and multiple sensor issues. This vehicle has been very dangerous for us to drive and has left us stranded not to mention pay…

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ODI 11730297

When the car is put in park the key will not come out of the ignition. Sometimes to be removed from ignition. Therefore the key will get stuck. The transmission has to be put back in drive and then back into park for the ignition system to recycle and release the key.sometimes it takes about 2 or 3 times to get the key out. I have had to turn the car on put it in drive then park push the lock switch then turn the car off. I have been told that Subaru knows the problem exists. No recalls have been made.

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2026-052None
ODI 11740610 · 77,441 mi

Odometer Fraud. The contact purchased a 2014 Subaru Crosstrek on May 22, 2026. The sale was a private sale. At the time of purchase, the vehicle mileage was recorded at 77,441. The contact later purchased a CARFAX report which was reported at 214,767 in February 2026. The contact reported the information to the local authorities.

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ODI 11737827

I am filing a complaint regarding a major CVT transmission failure in my 2015 Subaru Crosstrek at approximately 117,318 miles. Prior to failure, there were no warning lights, dashboard messages, or significant indications of impending transmission failure. The only noticeable symptom was a slight whistling noise coming from the vehicle shortly before the transmission issue became severe. The sudden nature of the failure created a safety concern because the vehicle’s ability to accelerate and respond reliably while driving was compromised witho…

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2026-061None
ODI 11747006

Brake light switch failure. Triggering traction control warning light, hill assist warning light, and abs warning light, and disables cruise control. There was previously a recall (NUMBER: WUE-90 NHTSA ID: 19V-149) for the brake light switch for Subaru models with my production date included, but because Hybrid Crosstrek models were not included, it will not be replaced under recall. I am still experiencing the same issues and cause, but it is not covered.

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2026-070None

No examples available for this selection.

2026-081None
ODI 11756388

Metal Frame of side torso area of seat wore through foam. very sharp and painful could possibly cut skin and impact in crash could be medically dangerous.

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2026-09 (partial)2None
ODI 11765696

Nuna RAVA convertible car seat, model CS05107RFD, manufactured 10/15/2021, purchased Jan 2022. Harness failure after completing the remedy for Recall 24C-002. Both of my seats had never shown any harness problem before the recall notice. In 2025, I received the remedy kit for both and followed the instructions to clean the harness adjuster and replace the seat pads. The seats worked normally until May 13, 2026, when the harness on one would not lock and the straps would not stay tight. The failed component was the front harness adjuster. I noti…

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ODI 11761654 · 59,900 mi

The contact owns a 2015 Subaru XV Crosstrek. The contact stated that while driving 72 MPH, the vehicle stalled and bucked, with a grinding sound coming from the vehicle. There was no warning light illuminated. The vehicle was pulled over to the side of the road. Additionally, there was a burning odor coming from the vehicle, and there was fluid leaking from the front of the vehicle. The vehicle failed to restart. The vehicle was towed to the dealer and was diagnosed with transmission failure. The contact was informed that the transmission neede…

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Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 23 reports

2016: 3 complaints · 2017: 3 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2016023
2017123
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
2016300
2017300

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentEngineUnknown Or OtherPower TrainElectrical SystemService BrakesSteeringAir BagsVehicle Speed Control
Engine—
9
ODI 11243427 · 93,000 mi

MY SUBARU DEALER COMPLETED 2 RECALL ITEMS ON 7/24/2019 - 8/1/2019 ON MY 2013 SUBARU CROSSTREK.THE ENGINE VALVE SPRINGS AND BREAK LIGHT SWITCH. AFTER WORK WAS COMPLETED, ON 8/1/2019 I HAD MY BUMPER REPLACED FROM A REAR-END ACCIDENT I EXPERIENCED ON 7/16 (POSSIBLE BREAK LIGHT SWITCH MALFUNCTION-- IT WAS THE THIRD TIME I HAVE BEEN REAR-ENDED IN THIS CAR SINCE PURCHASE). 8/7/2019 I PICKED UP MY CAR FROM THE AUTOBODY SHOP AND DROVE 2 MI. HOME AND PARKED WITH NO ISSUE. 8/8/2019 I DROVE 35 MI. ONE WAY TO WORK WITHOUT INCIDENT... **RETURNING HOME, I DR…

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ODI 11258670 · 73,000 mi

THE ENGINE BURNS OIL TOO FAST. EVERY 800 TO 1000 MILES THE CAR REQUIRES 1OR 2 QUARTS OF OIL

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ODI 11341024 · 98,000 mi

SLOW STARTING WHEN TURNING OVER FROM STOP/PARK/COLD/HOT. EXCESSIVE OIL USE AFTER EACH 3,000 MILES. NO LIGHT WARNING FOR LOW OIL DISPLAYS. ENGINE BOGS OR ALMOST STALLS WHEN GIVING GAS. USUALLY WHEN AIR CONDITIONING IS RUNNING. THIS STARTED TO OCCUR AFTER I HAD THE VALVE SPRING RECALL TAKEN CARE OF. AND ALL IGNITION COILS REPLACED. THE IGNITION COILS CAUSED EXCESSIVE STALLING DOWNHILL TO UPHILL AT VARIOUS SPEEDS YET USUALLY OCCURRED WHEN APPLYING GAS FROM SLOW TO MID-SPEED WHEN APPLYING GAS. MY THOUGHT WERE IT WAS DUE TO THE RECALL BUT …

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11
ODI 10560378 · 500 mi

THE VEHICLE HAS A CONTINUOUSLY VARIABLE TRANSMISSION. WHEN APPROACHING A STOP LIGHT OR STOP SIGN I REMOVE MY FOOT FROM THE GAS PEDAL AND THEN THE VEHICLE STARTS TO SLOW DOWN. WHEN THE ENGINE RPM'S REACH AROUND 1400 RPM THE VEHICLE QUITS SLOWING DOWN AND CONTINUES FORWARD AT WHAT EVER SPEED IT IS AT. THE CAR MAY NOT BE ACCELERATING BUT IT FEELS LIKE IT IS BECAUSE IT QUITS SLOWING DOWN. IF I TOUCH THE BRAKE A BIT THE ENGINE AGAIN SLOWS DOWN UNTIL IT REACHES THE IDLE RPM OF ABOUT 750. ON SEVERAL OCCASIONS I HAVE HAD TO QUICKLY HIT THE BRAKES …

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ODI 11208427 · 71,000 mi

TOOK MY VEHICLE IN FOR A RECALL SERVICE FOR THE ENGINE VALVE SPRING. AFTER THE SERVICE WAS COMPLETED AND WITH A LITTLE OVER A HUNDRED MILES DRIVEN SINCE THE SERVICE, MY ENGINE STOPPED WHILE AT A RED. AFTER RESTARTING THE CAR, MY ENGINE LIGHT HAS COME ON.

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ODI 11341024 · 98,000 mi

SLOW STARTING WHEN TURNING OVER FROM STOP/PARK/COLD/HOT. EXCESSIVE OIL USE AFTER EACH 3,000 MILES. NO LIGHT WARNING FOR LOW OIL DISPLAYS. ENGINE BOGS OR ALMOST STALLS WHEN GIVING GAS. USUALLY WHEN AIR CONDITIONING IS RUNNING. THIS STARTED TO OCCUR AFTER I HAD THE VALVE SPRING RECALL TAKEN CARE OF. AND ALL IGNITION COILS REPLACED. THE IGNITION COILS CAUSED EXCESSIVE STALLING DOWNHILL TO UPHILL AT VARIOUS SPEEDS YET USUALLY OCCURRED WHEN APPLYING GAS FROM SLOW TO MID-SPEED WHEN APPLYING GAS. MY THOUGHT WERE IT WAS DUE TO THE RECALL BUT …

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5
ODI 11251865

MY CAR IS CURRENTLY USING A LARGE AMOUNT OF OIL. I'VE HAD TO PUT IN ABOUT 1.5 QUARTS OF OIL ABOUT 2 TIMES BETWEEN OIL CHANGES. THE HORN HAS ALSO STOPPED WORKING IN SOME POSITIONS (THINKING THIS IS LIKELY THE CLOCKSPRING). MY CAR CURRENTLY HAS ABOUT 106K MILES ON IT.

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ODI 11498204

Driving on the freeway my car lost power i pulled off to the side and tried to restart it. As I have the ignition turned over for 30 to 40 seconds the starter sounded erratic and the oil temperature light was flashing. I sat there for about ten minutes and tried again and it did the same thing but it started. This power loss has happened twice. The erratic noise coming from the ignition, and the hesitation of starting is a regular ongoing issue along with the oil temperature light. Since the first stall at about 117000 miles on the odometer …

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ODI 11340262 · 59,600 mi

I WAS DRIVING THE CAR WHEN ALL THE LIGHTS ON DASH COME ON. CONSTANT JERKING/BUCKING OF THE CAR WITHOUT INCREASING PRESSURE TO THE GAS PEDDLE. METER RPMS INDICATOR NEEDLE IS ERRATIC MOVING BACK AND FORTH WHILE THE ENGINE REVS. THE MPG NEEDLE GOES FROM PLUS TO MINUS ERRATICALLY ALSO. AT THIS TIME THE CAR IS NOT DEPENDABLE. I HAVE BROUGHT THE CAR TO GRANITE SUBARU 4 TIMES FOR THE SAME COMPLAINT. THEY SAY THEY HAVE USED THE DIAGNOSTIC METER TO DETERMINE THE PROBLEM BUT IT STILL REMAINS, NOW EVEN WORSE. I HAVE DISCUSSED THE PROBLEM WITH A ENGI…

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3
ODI 11470699

Whilst driving down Highway 101 near Sequim WA, I was on cruise control doing 55 MPH going up a steep hill which I have done numerous times before without issue. When all of a sudden the car suddenly slowed down, for me to hear honking from a Semi behind me who had to suddenly swerve to go around us to stop him from rear ending me (luckily that part of the road on the hill had a second lane for the truck to use, if not then me and my son would probably be seriously injured or dead.) I looked at the dashboard to find the engine warning light o…

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ODI 11419042

I own a Subaru Crosstrek XV Limited which I purchased new in November 2014. I was in a line of vehicles on a street waiting to enter a business parking lot and drive-thru. There was an incline from the street into the parking lot. The vehicle in front of me reached the top of the incline and turned right into the parking lot. With my foot remaining on the brake, I raised my foot slightly to allow my vehicle to move up the incline, my car suddenly accelerated and crashed into the bumper of the vehicle in front of me. The local police were co…

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ODI 11083712 · 19,520 mi

I WAS SLOWLY PULLING INTO THE GARAGE AND WHEN I WENT TO APPLY THE BRAKES, THE CAR UNCONTROLLABLY LUNGED FORWARD AND HIT THE CAR IN FRONT OF ME. THE FLOOR MAT WAS NOT AN ISSUE AND WAS SECURE. ALTHOUGH THE BRAKES WERE BEING APPLIED, THE CAR SUDDENLY LUNGED FORWARD.

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2
ODI 11473713

involved in a collision, possibly related to the stall issues mentioned in the collision. Reported to the insurance. They are pending repair on the matter due to recall and entire engine was required, which is more than the car is valued for.

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ODI 11473984

The stall led to a collision, bent cam shaft and need for total engine repair.

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0
3
ODI 11297788 · 200 mi

CHECK ENGINE LIGHT, OIL TEMP, ABS LIGHT, CRUISE CONTROL LIGHT, TRACTION CONTROL LIGHT AND ABS LIGHT TURNED ON AT 90,000 MILES. HAD VEHICLE SERVICED BY 2 DIFFERENT MECHANICS AND TRANSMISSION CODES STILL APPEAR.

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ODI 11470699

Whilst driving down Highway 101 near Sequim WA, I was on cruise control doing 55 MPH going up a steep hill which I have done numerous times before without issue. When all of a sudden the car suddenly slowed down, for me to hear honking from a Semi behind me who had to suddenly swerve to go around us to stop him from rear ending me (luckily that part of the road on the hill had a second lane for the truck to use, if not then me and my son would probably be seriously injured or dead.) I looked at the dashboard to find the engine warning light o…

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ODI 11083712 · 19,520 mi

I WAS SLOWLY PULLING INTO THE GARAGE AND WHEN I WENT TO APPLY THE BRAKES, THE CAR UNCONTROLLABLY LUNGED FORWARD AND HIT THE CAR IN FRONT OF ME. THE FLOOR MAT WAS NOT AN ISSUE AND WAS SECURE. ALTHOUGH THE BRAKES WERE BEING APPLIED, THE CAR SUDDENLY LUNGED FORWARD.

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Unknown Or Other
9
ODI 11243427 · 93,000 mi

MY SUBARU DEALER COMPLETED 2 RECALL ITEMS ON 7/24/2019 - 8/1/2019 ON MY 2013 SUBARU CROSSTREK.THE ENGINE VALVE SPRINGS AND BREAK LIGHT SWITCH. AFTER WORK WAS COMPLETED, ON 8/1/2019 I HAD MY BUMPER REPLACED FROM A REAR-END ACCIDENT I EXPERIENCED ON 7/16 (POSSIBLE BREAK LIGHT SWITCH MALFUNCTION-- IT WAS THE THIRD TIME I HAVE BEEN REAR-ENDED IN THIS CAR SINCE PURCHASE). 8/7/2019 I PICKED UP MY CAR FROM THE AUTOBODY SHOP AND DROVE 2 MI. HOME AND PARKED WITH NO ISSUE. 8/8/2019 I DROVE 35 MI. ONE WAY TO WORK WITHOUT INCIDENT... **RETURNING HOME, I DR…

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ODI 11258670 · 73,000 mi

THE ENGINE BURNS OIL TOO FAST. EVERY 800 TO 1000 MILES THE CAR REQUIRES 1OR 2 QUARTS OF OIL

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ODI 11341024 · 98,000 mi

SLOW STARTING WHEN TURNING OVER FROM STOP/PARK/COLD/HOT. EXCESSIVE OIL USE AFTER EACH 3,000 MILES. NO LIGHT WARNING FOR LOW OIL DISPLAYS. ENGINE BOGS OR ALMOST STALLS WHEN GIVING GAS. USUALLY WHEN AIR CONDITIONING IS RUNNING. THIS STARTED TO OCCUR AFTER I HAD THE VALVE SPRING RECALL TAKEN CARE OF. AND ALL IGNITION COILS REPLACED. THE IGNITION COILS CAUSED EXCESSIVE STALLING DOWNHILL TO UPHILL AT VARIOUS SPEEDS YET USUALLY OCCURRED WHEN APPLYING GAS FROM SLOW TO MID-SPEED WHEN APPLYING GAS. MY THOUGHT WERE IT WAS DUE TO THE RECALL BUT …

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—
3
ODI 11341024 · 98,000 mi

SLOW STARTING WHEN TURNING OVER FROM STOP/PARK/COLD/HOT. EXCESSIVE OIL USE AFTER EACH 3,000 MILES. NO LIGHT WARNING FOR LOW OIL DISPLAYS. ENGINE BOGS OR ALMOST STALLS WHEN GIVING GAS. USUALLY WHEN AIR CONDITIONING IS RUNNING. THIS STARTED TO OCCUR AFTER I HAD THE VALVE SPRING RECALL TAKEN CARE OF. AND ALL IGNITION COILS REPLACED. THE IGNITION COILS CAUSED EXCESSIVE STALLING DOWNHILL TO UPHILL AT VARIOUS SPEEDS YET USUALLY OCCURRED WHEN APPLYING GAS FROM SLOW TO MID-SPEED WHEN APPLYING GAS. MY THOUGHT WERE IT WAS DUE TO THE RECALL BUT …

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ODI 11349054 · 100,630 mi

I WAS DRIVING MY 2015 SUBARU CROSSTREK. I HAD BEEN ON THE HIGHWAY FOR AN HOUR. I WAS GOING ABOUT 78MPH. THE CAR SUDDENLY STARTED GETTING LOUD AND THE TACHOMETER WAS REVVING DOWN. IT WENT QUICKLY FROM 3 TO 0 AND IMMEDIATELY SHUT DOWN. WHEN I REALIZED IT WAS REVVING DOWN AND GETTING LOUDER I BEGAN TO SHIFT TOWARDS THE LANES ON THE RIGHT TO THE BREAK DOWN LANE. MY CAR DIDN'T MAKE IT. IT WAS ABOUT 3 MIN FROM WHEN I REALIZED SOMETHING WAS WRONG. I GOT STUCK IN THE LANE RIGHT NEXT TO THE PASSING LANE WITH 2 OTHER LANES ON THE RIGHT OF ME TO GET TO TH…

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ODI 11413092 · 1,000 mi

SINCE I BOUGHT THIS 2015 CROSSTREK IN 2015 THERE HAVE BEEN MULTIPLE TIMES WHERE I HAVE PULLED OUT AND THE VEHICLE PAUSES. LIKE THERE IS NO POWER OR IT IS TAKING A BREATH. NO MATTER THE PRESSURE ON THE ACCELERATOR IT DOES NOT GO. THEN LIKE A GASP IT STARTS TO PICK UP SPEED. DOES NOT SHUT OFF BUT ZERO POWER. IT HAPPENS REGARDLESS THE WEATHER, LENGTH OF TIME CAR HAS BEEN RUNNING. IT HAS CAUSED ME A NARROW MISS BEFORE BECAUSE I COULD NOT GET INTO MY LANE. I WAS PULLING INTO TRAFFIC FROM A SLOW SPEED MOST TIMES. ONCE IT HAPPENED WHILE IN TRAFFIC DRI…

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10
ODI 11039788 · 141,000 mi

THE HORN DOES NOT FUNCTION WHEN THE STEERING WHEEL IS ALIGNED STRAIGHT WITH THE WHEELS AND THE VEHICLE IS STATIONARY OR MOVING HOWEVER WHEN YOU TURN THE STEERING WHEEL TO THE LEFT THE HORN WILL FUNCTION. "SUBARU HAS ALREADY ISSUED A RECALL IN AUSTRALIA FOR PROBLEMS RELATED TO MANUFACTURING DEFECT IN THE STEERING COLUMN THAT COULD LEAD TO A SHORT CIRCUIT, WHICH WOULD DISABLE CONTROL OF THE WIPERS, HEADLIGHTS, HORN, DRIVER'S AIRBAG AND FEATURES ACTUATED THROUGH THE MULTI-FUNCTION STEERING WHEEL, SUCH AS CRUISE CONTROL, AUDIO SYSTEM AND MOBILE PHO…

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ODI 11454804

Unable to remove key from Ignition when placed in Park

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ODI 11498204

Driving on the freeway my car lost power i pulled off to the side and tried to restart it. As I have the ignition turned over for 30 to 40 seconds the starter sounded erratic and the oil temperature light was flashing. I sat there for about ten minutes and tried again and it did the same thing but it started. This power loss has happened twice. The erratic noise coming from the ignition, and the hesitation of starting is a regular ongoing issue along with the oil temperature light. Since the first stall at about 117000 miles on the odometer …

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3
ODI 11057238 · 32,000 mi

THE CAR CANNOT MOVE DUE TO IT IS UNABLE TO SHIFT OUT OF PARK. THE BRAKE LIGHT DOESNT COME ON --BELIEVE IT IS THE BRAKE SWITCH SOMETIME DOESN'T WORK DEALER WONT ADMIT PROBLEM

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ODI 11747006

Brake light switch failure. Triggering traction control warning light, hill assist warning light, and abs warning light, and disables cruise control. There was previously a recall (NUMBER: WUE-90 NHTSA ID: 19V-149) for the brake light switch for Subaru models with my production date included, but because Hybrid Crosstrek models were not included, it will not be replaced under recall. I am still experiencing the same issues and cause, but it is not covered.

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ODI 10905827 · 61,790 mi

ON MONDAY 09/05/2016 IN GETTYSBURG, PA ON A FLAT SURFACE THE ABS WARNING LIGHT, HILL ASSISTANCE WARNING LIGHT, AND VEHICLE DYNAMICS CONTROL INDICATOR LIGHT FLASHED ON MY SCREEN. I PULLED OVER AND TURNED OFF THE VEHICLE TO READ THE MANUAL REGARDING THE WARNINGS AS INDICATED ON THE MESSAGE I RECEIVED. WHEN I RESTARTED THE VEHICLE ALL THE WARNING INDICATOR LIGHTS DISAPPEARED. ON 09/07/2016 THE SAME WARNING LIGHTS AND MESSAGES APPEARED. I TOOK THE VEHICLE TO WHERE WE PURCHASED IT USED AND THEY ADVISED THEY WILL CONTACT ME. I ALSO STOPPED AT THE LOC…

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1
ODI 11039788 · 141,000 mi

THE HORN DOES NOT FUNCTION WHEN THE STEERING WHEEL IS ALIGNED STRAIGHT WITH THE WHEELS AND THE VEHICLE IS STATIONARY OR MOVING HOWEVER WHEN YOU TURN THE STEERING WHEEL TO THE LEFT THE HORN WILL FUNCTION. "SUBARU HAS ALREADY ISSUED A RECALL IN AUSTRALIA FOR PROBLEMS RELATED TO MANUFACTURING DEFECT IN THE STEERING COLUMN THAT COULD LEAD TO A SHORT CIRCUIT, WHICH WOULD DISABLE CONTROL OF THE WIPERS, HEADLIGHTS, HORN, DRIVER'S AIRBAG AND FEATURES ACTUATED THROUGH THE MULTI-FUNCTION STEERING WHEEL, SUCH AS CRUISE CONTROL, AUDIO SYSTEM AND MOBILE PHO…

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00
Power Train
11
ODI 10560378 · 500 mi

THE VEHICLE HAS A CONTINUOUSLY VARIABLE TRANSMISSION. WHEN APPROACHING A STOP LIGHT OR STOP SIGN I REMOVE MY FOOT FROM THE GAS PEDAL AND THEN THE VEHICLE STARTS TO SLOW DOWN. WHEN THE ENGINE RPM'S REACH AROUND 1400 RPM THE VEHICLE QUITS SLOWING DOWN AND CONTINUES FORWARD AT WHAT EVER SPEED IT IS AT. THE CAR MAY NOT BE ACCELERATING BUT IT FEELS LIKE IT IS BECAUSE IT QUITS SLOWING DOWN. IF I TOUCH THE BRAKE A BIT THE ENGINE AGAIN SLOWS DOWN UNTIL IT REACHES THE IDLE RPM OF ABOUT 750. ON SEVERAL OCCASIONS I HAVE HAD TO QUICKLY HIT THE BRAKES …

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ODI 11208427 · 71,000 mi

TOOK MY VEHICLE IN FOR A RECALL SERVICE FOR THE ENGINE VALVE SPRING. AFTER THE SERVICE WAS COMPLETED AND WITH A LITTLE OVER A HUNDRED MILES DRIVEN SINCE THE SERVICE, MY ENGINE STOPPED WHILE AT A RED. AFTER RESTARTING THE CAR, MY ENGINE LIGHT HAS COME ON.

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ODI 11341024 · 98,000 mi

SLOW STARTING WHEN TURNING OVER FROM STOP/PARK/COLD/HOT. EXCESSIVE OIL USE AFTER EACH 3,000 MILES. NO LIGHT WARNING FOR LOW OIL DISPLAYS. ENGINE BOGS OR ALMOST STALLS WHEN GIVING GAS. USUALLY WHEN AIR CONDITIONING IS RUNNING. THIS STARTED TO OCCUR AFTER I HAD THE VALVE SPRING RECALL TAKEN CARE OF. AND ALL IGNITION COILS REPLACED. THE IGNITION COILS CAUSED EXCESSIVE STALLING DOWNHILL TO UPHILL AT VARIOUS SPEEDS YET USUALLY OCCURRED WHEN APPLYING GAS FROM SLOW TO MID-SPEED WHEN APPLYING GAS. MY THOUGHT WERE IT WAS DUE TO THE RECALL BUT …

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3
ODI 11341024 · 98,000 mi

SLOW STARTING WHEN TURNING OVER FROM STOP/PARK/COLD/HOT. EXCESSIVE OIL USE AFTER EACH 3,000 MILES. NO LIGHT WARNING FOR LOW OIL DISPLAYS. ENGINE BOGS OR ALMOST STALLS WHEN GIVING GAS. USUALLY WHEN AIR CONDITIONING IS RUNNING. THIS STARTED TO OCCUR AFTER I HAD THE VALVE SPRING RECALL TAKEN CARE OF. AND ALL IGNITION COILS REPLACED. THE IGNITION COILS CAUSED EXCESSIVE STALLING DOWNHILL TO UPHILL AT VARIOUS SPEEDS YET USUALLY OCCURRED WHEN APPLYING GAS FROM SLOW TO MID-SPEED WHEN APPLYING GAS. MY THOUGHT WERE IT WAS DUE TO THE RECALL BUT …

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ODI 11349054 · 100,630 mi

I WAS DRIVING MY 2015 SUBARU CROSSTREK. I HAD BEEN ON THE HIGHWAY FOR AN HOUR. I WAS GOING ABOUT 78MPH. THE CAR SUDDENLY STARTED GETTING LOUD AND THE TACHOMETER WAS REVVING DOWN. IT WENT QUICKLY FROM 3 TO 0 AND IMMEDIATELY SHUT DOWN. WHEN I REALIZED IT WAS REVVING DOWN AND GETTING LOUDER I BEGAN TO SHIFT TOWARDS THE LANES ON THE RIGHT TO THE BREAK DOWN LANE. MY CAR DIDN'T MAKE IT. IT WAS ABOUT 3 MIN FROM WHEN I REALIZED SOMETHING WAS WRONG. I GOT STUCK IN THE LANE RIGHT NEXT TO THE PASSING LANE WITH 2 OTHER LANES ON THE RIGHT OF ME TO GET TO TH…

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ODI 11413092 · 1,000 mi

SINCE I BOUGHT THIS 2015 CROSSTREK IN 2015 THERE HAVE BEEN MULTIPLE TIMES WHERE I HAVE PULLED OUT AND THE VEHICLE PAUSES. LIKE THERE IS NO POWER OR IT IS TAKING A BREATH. NO MATTER THE PRESSURE ON THE ACCELERATOR IT DOES NOT GO. THEN LIKE A GASP IT STARTS TO PICK UP SPEED. DOES NOT SHUT OFF BUT ZERO POWER. IT HAPPENS REGARDLESS THE WEATHER, LENGTH OF TIME CAR HAS BEEN RUNNING. IT HAS CAUSED ME A NARROW MISS BEFORE BECAUSE I COULD NOT GET INTO MY LANE. I WAS PULLING INTO TRAFFIC FROM A SLOW SPEED MOST TIMES. ONCE IT HAPPENED WHILE IN TRAFFIC DRI…

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3
ODI 11415955

I PURCHASED 2013 SUBARU CROSSTREK I AM 2ND OWNER, I NEVER SEE ANY PROBLEM FOR ENGINE LIGHT CHECK AND END UP CONTROL CURISE BLINKING AND SUBARU WILL NOT PROVIDED ANY RECALL FOR TRANSMISSION ISSUE IT'S NOT SAFE TO DRIVING THEY SAID ONLY WILL WARRANTY UNDER 100K THAT UNFAIR THIS NOT SAFE CAR AND SO MANY COMMON ISSUE TRANSMISSION ON SUBARU. IT'S FIRST MAKE 2013 ON CROSSTREK HOW IT'S EXPECT UNDER 100K MILES... SHOULD RECALL FOR TRANSMISSION FIX

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ODI 11362891 · 88,598 mi

WHEN I GO TO PARK AND TURN OFF THE KEY IT LOCKS HALF WAY AND WON'T COME OUT. HAVE TO REVERSE AND PULL FORWARD SOMETIMES SEVERAL TIMES BEFORE IT WILL TURN COMPLETELY OFF. SUBARU HAS A TECHNICAL SERVICE DATE: 03/15/18 16-112-18R REVISED BULLETIN ABOUT AN ISSUE WITH THE "SHIFT SELECTER MECHANISM." SUBARU IS AWARE OF THE PERSISTENT PROBLEM, BUT HAS NOT ISSUED A RECALL.

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ODI 11497332

Several components' issues and scheduled to take back to Subaru dealer on 12/16/2022. Several times after parking car and getting back in, when shifting to 1st gear to take off, the car goes in reverse instead of forward. Rear backup camera sporadically works. Tire pressure light came on and won't turn off. Front end shakes when braking dealer said it was new brakes, but still happening. Front passenger seat belt locked and will not release, no one can sit in front seat. After purchasing the car, and having so many issues, checked the fluid and…

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0
2
ODI 10659578

2013 SUBARU XV CROSSTREK. CUSTOMER SAYS VEHICLE HAS NUMEROUS ISSUES AND CAN'T GET THEM FIXED BECAUSE VEHICLE IS NOT UNDER WARRANTY. *TA THE CONSUMER STATED THE VEHICLE LACKED POWER, THE STEERING PULLED SEVERELY TO THE RIGHT, THE BRAKES FELT SPONGY AND IT OFTEN FELT AS THOUGH, THE VEHICLE WOULD NOT STOP. WHEN THE WINDSHIELD WIPERS WERE ON, THE BRAKES VIBRATED. *JB

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ODI 11362891 · 88,598 mi

WHEN I GO TO PARK AND TURN OFF THE KEY IT LOCKS HALF WAY AND WON'T COME OUT. HAVE TO REVERSE AND PULL FORWARD SOMETIMES SEVERAL TIMES BEFORE IT WILL TURN COMPLETELY OFF. SUBARU HAS A TECHNICAL SERVICE DATE: 03/15/18 16-112-18R REVISED BULLETIN ABOUT AN ISSUE WITH THE "SHIFT SELECTER MECHANISM." SUBARU IS AWARE OF THE PERSISTENT PROBLEM, BUT HAS NOT ISSUED A RECALL.

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0
3
ODI 10659578

2013 SUBARU XV CROSSTREK. CUSTOMER SAYS VEHICLE HAS NUMEROUS ISSUES AND CAN'T GET THEM FIXED BECAUSE VEHICLE IS NOT UNDER WARRANTY. *TA THE CONSUMER STATED THE VEHICLE LACKED POWER, THE STEERING PULLED SEVERELY TO THE RIGHT, THE BRAKES FELT SPONGY AND IT OFTEN FELT AS THOUGH, THE VEHICLE WOULD NOT STOP. WHEN THE WINDSHIELD WIPERS WERE ON, THE BRAKES VIBRATED. *JB

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ODI 11255868 · 19,000 mi

TL* THE CONTACT OWNS A 2015 SUBARU XV CROSSTREK. WHILE DRIVING AND RELEASING THE BRAKE PEDAL, THE VEHICLE HESITATED TO ACCELERATE FOR APPROXIMATELY FOUR SECONDS WITHOUT WARNING. THE VEHICLE WOULD THEN RESUME NORMAL OPERATION. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO SERVCO TOYOTA HONOLULU (2850 PUKOLOA ST #200, HONOLULU, HI 96819, [phone removed]) TO BE DIAGNOSED, BUT A FAILURE CODE WAS NOT FOUND. THE VEHICLE WAS ALSO TEST DRIVEN, BUT THE FAILURE WAS NOT DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. …

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ODI 11415374 · 74,330 mi

I NOTICED THAT WHEN GOT TO ACCELERATE FROM STOPING THAT CAR WON'T GO. WHEN I HIT THE GAS THE VEHICLE MOVES ONLY A LITTLE AND IF I PUSH MY FOOT ON THE ACCELERATION PEDDLE HARDER AND ALL THE WAY DOWN THE VEHICLE ACTUALLY SLOWS DOWN. IT HAPPENED THIS MORNING ON CITY STREET ROADS NOT GOING ANY FASTER THAN 45MPH. THE ONLY WAY TO GET IT TO GO AGAIN IS TAKING MY FOOT OFF THE GAS PEDDLE AND RE PLACING IT AND IT THEN WILL GO BACK TO ACCELERATE AS IT SHOULD WHEN I PRESS THE GAS PEDDLE. I HAVE GOTTEN IT LOOKED AT SUBURU DEALERSHIP AND THEY WERE UNABLE TO …

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Electrical System
5
ODI 11251865

MY CAR IS CURRENTLY USING A LARGE AMOUNT OF OIL. I'VE HAD TO PUT IN ABOUT 1.5 QUARTS OF OIL ABOUT 2 TIMES BETWEEN OIL CHANGES. THE HORN HAS ALSO STOPPED WORKING IN SOME POSITIONS (THINKING THIS IS LIKELY THE CLOCKSPRING). MY CAR CURRENTLY HAS ABOUT 106K MILES ON IT.

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ODI 11498204

Driving on the freeway my car lost power i pulled off to the side and tried to restart it. As I have the ignition turned over for 30 to 40 seconds the starter sounded erratic and the oil temperature light was flashing. I sat there for about ten minutes and tried again and it did the same thing but it started. This power loss has happened twice. The erratic noise coming from the ignition, and the hesitation of starting is a regular ongoing issue along with the oil temperature light. Since the first stall at about 117000 miles on the odometer …

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ODI 11340262 · 59,600 mi

I WAS DRIVING THE CAR WHEN ALL THE LIGHTS ON DASH COME ON. CONSTANT JERKING/BUCKING OF THE CAR WITHOUT INCREASING PRESSURE TO THE GAS PEDDLE. METER RPMS INDICATOR NEEDLE IS ERRATIC MOVING BACK AND FORTH WHILE THE ENGINE REVS. THE MPG NEEDLE GOES FROM PLUS TO MINUS ERRATICALLY ALSO. AT THIS TIME THE CAR IS NOT DEPENDABLE. I HAVE BROUGHT THE CAR TO GRANITE SUBARU 4 TIMES FOR THE SAME COMPLAINT. THEY SAY THEY HAVE USED THE DIAGNOSTIC METER TO DETERMINE THE PROBLEM BUT IT STILL REMAINS, NOW EVEN WORSE. I HAVE DISCUSSED THE PROBLEM WITH A ENGI…

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10
ODI 11039788 · 141,000 mi

THE HORN DOES NOT FUNCTION WHEN THE STEERING WHEEL IS ALIGNED STRAIGHT WITH THE WHEELS AND THE VEHICLE IS STATIONARY OR MOVING HOWEVER WHEN YOU TURN THE STEERING WHEEL TO THE LEFT THE HORN WILL FUNCTION. "SUBARU HAS ALREADY ISSUED A RECALL IN AUSTRALIA FOR PROBLEMS RELATED TO MANUFACTURING DEFECT IN THE STEERING COLUMN THAT COULD LEAD TO A SHORT CIRCUIT, WHICH WOULD DISABLE CONTROL OF THE WIPERS, HEADLIGHTS, HORN, DRIVER'S AIRBAG AND FEATURES ACTUATED THROUGH THE MULTI-FUNCTION STEERING WHEEL, SUCH AS CRUISE CONTROL, AUDIO SYSTEM AND MOBILE PHO…

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ODI 11454804

Unable to remove key from Ignition when placed in Park

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ODI 11498204

Driving on the freeway my car lost power i pulled off to the side and tried to restart it. As I have the ignition turned over for 30 to 40 seconds the starter sounded erratic and the oil temperature light was flashing. I sat there for about ten minutes and tried again and it did the same thing but it started. This power loss has happened twice. The erratic noise coming from the ignition, and the hesitation of starting is a regular ongoing issue along with the oil temperature light. Since the first stall at about 117000 miles on the odometer …

Look up ODI 11498204 at NHTSA ↗

3
ODI 11415955

I PURCHASED 2013 SUBARU CROSSTREK I AM 2ND OWNER, I NEVER SEE ANY PROBLEM FOR ENGINE LIGHT CHECK AND END UP CONTROL CURISE BLINKING AND SUBARU WILL NOT PROVIDED ANY RECALL FOR TRANSMISSION ISSUE IT'S NOT SAFE TO DRIVING THEY SAID ONLY WILL WARRANTY UNDER 100K THAT UNFAIR THIS NOT SAFE CAR AND SO MANY COMMON ISSUE TRANSMISSION ON SUBARU. IT'S FIRST MAKE 2013 ON CROSSTREK HOW IT'S EXPECT UNDER 100K MILES... SHOULD RECALL FOR TRANSMISSION FIX

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ODI 11362891 · 88,598 mi

WHEN I GO TO PARK AND TURN OFF THE KEY IT LOCKS HALF WAY AND WON'T COME OUT. HAVE TO REVERSE AND PULL FORWARD SOMETIMES SEVERAL TIMES BEFORE IT WILL TURN COMPLETELY OFF. SUBARU HAS A TECHNICAL SERVICE DATE: 03/15/18 16-112-18R REVISED BULLETIN ABOUT AN ISSUE WITH THE "SHIFT SELECTER MECHANISM." SUBARU IS AWARE OF THE PERSISTENT PROBLEM, BUT HAS NOT ISSUED A RECALL.

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ODI 11497332

Several components' issues and scheduled to take back to Subaru dealer on 12/16/2022. Several times after parking car and getting back in, when shifting to 1st gear to take off, the car goes in reverse instead of forward. Rear backup camera sporadically works. Tire pressure light came on and won't turn off. Front end shakes when braking dealer said it was new brakes, but still happening. Front passenger seat belt locked and will not release, no one can sit in front seat. After purchasing the car, and having so many issues, checked the fluid and…

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—
5
ODI 11629691

At various times of day or night, the brake lights turn on, while there is no one in the vehicle. The vehicle sits parked and is locked with the security on, and the lights just randomly turn on by themselves. The only way to turn the lights off is to go into the vehicle and step on the brake and then the lights are off after releasing the brake pedal. If the lights stay on, because it’s not noticed, then the battery drains and then needs to be jumped. It is concerning for vehicles traveling behind, because one wouldn’t know if there is an iss…

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ODI 11057238 · 32,000 mi

THE CAR CANNOT MOVE DUE TO IT IS UNABLE TO SHIFT OUT OF PARK. THE BRAKE LIGHT DOESNT COME ON --BELIEVE IT IS THE BRAKE SWITCH SOMETIME DOESN'T WORK DEALER WONT ADMIT PROBLEM

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ODI 11421255

Break lights are on, but do not light up when breaking. Changed break lights with many different bulbs, but same problem occurs. Not lighting up when breaking.

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4
ODI 11039788 · 141,000 mi

THE HORN DOES NOT FUNCTION WHEN THE STEERING WHEEL IS ALIGNED STRAIGHT WITH THE WHEELS AND THE VEHICLE IS STATIONARY OR MOVING HOWEVER WHEN YOU TURN THE STEERING WHEEL TO THE LEFT THE HORN WILL FUNCTION. "SUBARU HAS ALREADY ISSUED A RECALL IN AUSTRALIA FOR PROBLEMS RELATED TO MANUFACTURING DEFECT IN THE STEERING COLUMN THAT COULD LEAD TO A SHORT CIRCUIT, WHICH WOULD DISABLE CONTROL OF THE WIPERS, HEADLIGHTS, HORN, DRIVER'S AIRBAG AND FEATURES ACTUATED THROUGH THE MULTI-FUNCTION STEERING WHEEL, SUCH AS CRUISE CONTROL, AUDIO SYSTEM AND MOBILE PHO…

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ODI 11327410 · 77,000 mi

AFTER PUTTING THE CAR IN PARK UNABLE TO REMOVE THE KEY FROM IGNITION, KEY GETTING STUCK IN IGNITION. *TR

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ODI 11101135 · 69,000 mi

POWER STEERING ISSUES. LIGHT ILLUMINATES ON DASHBOARD AND POWER STEERING PROBLEMS OCCUR. IT'S ONLY 4 YEARS OLD (NEVER DRIVEN OFF ROAD) TAKEN WELL CARE OF, AND THERE ARE SERIOUS PROBLEMS WITH THE ELECTRONICAL PART OF THE POWER STEERING SAYING THERE IS A PROBLEM AND WHEN DRIVING IT LOCKS UP MAKING TURNS REALLY HARD WHEN TURNING THE WHEEL. THEN OUR CAR SHUT OFF LIKE THE BATTERY WAS DEAD FOR HALF A DAY AND WE TRIED ONE LAST TIME TO START IT BEFORE JUMPING AND IT STARTED UP AND WORKED. SEEMS LIKE SOMETHING IS WIRED WRONG.

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00
Service Brakes
3
ODI 11470699

Whilst driving down Highway 101 near Sequim WA, I was on cruise control doing 55 MPH going up a steep hill which I have done numerous times before without issue. When all of a sudden the car suddenly slowed down, for me to hear honking from a Semi behind me who had to suddenly swerve to go around us to stop him from rear ending me (luckily that part of the road on the hill had a second lane for the truck to use, if not then me and my son would probably be seriously injured or dead.) I looked at the dashboard to find the engine warning light o…

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ODI 11419042

I own a Subaru Crosstrek XV Limited which I purchased new in November 2014. I was in a line of vehicles on a street waiting to enter a business parking lot and drive-thru. There was an incline from the street into the parking lot. The vehicle in front of me reached the top of the incline and turned right into the parking lot. With my foot remaining on the brake, I raised my foot slightly to allow my vehicle to move up the incline, my car suddenly accelerated and crashed into the bumper of the vehicle in front of me. The local police were co…

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ODI 11083712 · 19,520 mi

I WAS SLOWLY PULLING INTO THE GARAGE AND WHEN I WENT TO APPLY THE BRAKES, THE CAR UNCONTROLLABLY LUNGED FORWARD AND HIT THE CAR IN FRONT OF ME. THE FLOOR MAT WAS NOT AN ISSUE AND WAS SECURE. ALTHOUGH THE BRAKES WERE BEING APPLIED, THE CAR SUDDENLY LUNGED FORWARD.

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3
ODI 11057238 · 32,000 mi

THE CAR CANNOT MOVE DUE TO IT IS UNABLE TO SHIFT OUT OF PARK. THE BRAKE LIGHT DOESNT COME ON --BELIEVE IT IS THE BRAKE SWITCH SOMETIME DOESN'T WORK DEALER WONT ADMIT PROBLEM

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ODI 11747006

Brake light switch failure. Triggering traction control warning light, hill assist warning light, and abs warning light, and disables cruise control. There was previously a recall (NUMBER: WUE-90 NHTSA ID: 19V-149) for the brake light switch for Subaru models with my production date included, but because Hybrid Crosstrek models were not included, it will not be replaced under recall. I am still experiencing the same issues and cause, but it is not covered.

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ODI 10905827 · 61,790 mi

ON MONDAY 09/05/2016 IN GETTYSBURG, PA ON A FLAT SURFACE THE ABS WARNING LIGHT, HILL ASSISTANCE WARNING LIGHT, AND VEHICLE DYNAMICS CONTROL INDICATOR LIGHT FLASHED ON MY SCREEN. I PULLED OVER AND TURNED OFF THE VEHICLE TO READ THE MANUAL REGARDING THE WARNINGS AS INDICATED ON THE MESSAGE I RECEIVED. WHEN I RESTARTED THE VEHICLE ALL THE WARNING INDICATOR LIGHTS DISAPPEARED. ON 09/07/2016 THE SAME WARNING LIGHTS AND MESSAGES APPEARED. I TOOK THE VEHICLE TO WHERE WE PURCHASED IT USED AND THEY ADVISED THEY WILL CONTACT ME. I ALSO STOPPED AT THE LOC…

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0
5
ODI 11629691

At various times of day or night, the brake lights turn on, while there is no one in the vehicle. The vehicle sits parked and is locked with the security on, and the lights just randomly turn on by themselves. The only way to turn the lights off is to go into the vehicle and step on the brake and then the lights are off after releasing the brake pedal. If the lights stay on, because it’s not noticed, then the battery drains and then needs to be jumped. It is concerning for vehicles traveling behind, because one wouldn’t know if there is an iss…

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ODI 11057238 · 32,000 mi

THE CAR CANNOT MOVE DUE TO IT IS UNABLE TO SHIFT OUT OF PARK. THE BRAKE LIGHT DOESNT COME ON --BELIEVE IT IS THE BRAKE SWITCH SOMETIME DOESN'T WORK DEALER WONT ADMIT PROBLEM

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ODI 11421255

Break lights are on, but do not light up when breaking. Changed break lights with many different bulbs, but same problem occurs. Not lighting up when breaking.

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—0
2
ODI 11690095

Some times the passenger airbag light comes on and off. This is a reoccurring problem and I don’t see any recalls on this

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ODI 10934063 · 9,000 mi

AS DRIVER WAS PARKING IN FRONT OF HER HOME, VEHICLE ACCELERATED IN RESPONSE TO BRAKING AND RAMMED INTO FRONT PORCH, ABOUT 60 FEET AWAY. DESPITE FORCE OF COLLISION, NO AIRBAGS DEPLOYED.

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4
ODI 11470699

Whilst driving down Highway 101 near Sequim WA, I was on cruise control doing 55 MPH going up a steep hill which I have done numerous times before without issue. When all of a sudden the car suddenly slowed down, for me to hear honking from a Semi behind me who had to suddenly swerve to go around us to stop him from rear ending me (luckily that part of the road on the hill had a second lane for the truck to use, if not then me and my son would probably be seriously injured or dead.) I looked at the dashboard to find the engine warning light o…

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ODI 11397033 · 185,000 mi

UNINTENDED ACCELERATION WHILE PARKING. APPLIED BRAKES BUT CAR KEPT ACCELERATING HITTING CARPORT COLUMN AT CANCER CENTER BRINGING ROOF DOWN ONTO CAR. CAR WAS TOTALED, NO INJURIES.

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ODI 10934063 · 9,000 mi

AS DRIVER WAS PARKING IN FRONT OF HER HOME, VEHICLE ACCELERATED IN RESPONSE TO BRAKING AND RAMMED INTO FRONT PORCH, ABOUT 60 FEET AWAY. DESPITE FORCE OF COLLISION, NO AIRBAGS DEPLOYED.

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Steering
2
ODI 11473713

involved in a collision, possibly related to the stall issues mentioned in the collision. Reported to the insurance. They are pending repair on the matter due to recall and entire engine was required, which is more than the car is valued for.

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ODI 11473984

The stall led to a collision, bent cam shaft and need for total engine repair.

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1
ODI 11039788 · 141,000 mi

THE HORN DOES NOT FUNCTION WHEN THE STEERING WHEEL IS ALIGNED STRAIGHT WITH THE WHEELS AND THE VEHICLE IS STATIONARY OR MOVING HOWEVER WHEN YOU TURN THE STEERING WHEEL TO THE LEFT THE HORN WILL FUNCTION. "SUBARU HAS ALREADY ISSUED A RECALL IN AUSTRALIA FOR PROBLEMS RELATED TO MANUFACTURING DEFECT IN THE STEERING COLUMN THAT COULD LEAD TO A SHORT CIRCUIT, WHICH WOULD DISABLE CONTROL OF THE WIPERS, HEADLIGHTS, HORN, DRIVER'S AIRBAG AND FEATURES ACTUATED THROUGH THE MULTI-FUNCTION STEERING WHEEL, SUCH AS CRUISE CONTROL, AUDIO SYSTEM AND MOBILE PHO…

Look up ODI 11039788 at NHTSA ↗

2
ODI 10659578

2013 SUBARU XV CROSSTREK. CUSTOMER SAYS VEHICLE HAS NUMEROUS ISSUES AND CAN'T GET THEM FIXED BECAUSE VEHICLE IS NOT UNDER WARRANTY. *TA THE CONSUMER STATED THE VEHICLE LACKED POWER, THE STEERING PULLED SEVERELY TO THE RIGHT, THE BRAKES FELT SPONGY AND IT OFTEN FELT AS THOUGH, THE VEHICLE WOULD NOT STOP. WHEN THE WINDSHIELD WIPERS WERE ON, THE BRAKES VIBRATED. *JB

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ODI 11362891 · 88,598 mi

WHEN I GO TO PARK AND TURN OFF THE KEY IT LOCKS HALF WAY AND WON'T COME OUT. HAVE TO REVERSE AND PULL FORWARD SOMETIMES SEVERAL TIMES BEFORE IT WILL TURN COMPLETELY OFF. SUBARU HAS A TECHNICAL SERVICE DATE: 03/15/18 16-112-18R REVISED BULLETIN ABOUT AN ISSUE WITH THE "SHIFT SELECTER MECHANISM." SUBARU IS AWARE OF THE PERSISTENT PROBLEM, BUT HAS NOT ISSUED A RECALL.

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4
ODI 11039788 · 141,000 mi

THE HORN DOES NOT FUNCTION WHEN THE STEERING WHEEL IS ALIGNED STRAIGHT WITH THE WHEELS AND THE VEHICLE IS STATIONARY OR MOVING HOWEVER WHEN YOU TURN THE STEERING WHEEL TO THE LEFT THE HORN WILL FUNCTION. "SUBARU HAS ALREADY ISSUED A RECALL IN AUSTRALIA FOR PROBLEMS RELATED TO MANUFACTURING DEFECT IN THE STEERING COLUMN THAT COULD LEAD TO A SHORT CIRCUIT, WHICH WOULD DISABLE CONTROL OF THE WIPERS, HEADLIGHTS, HORN, DRIVER'S AIRBAG AND FEATURES ACTUATED THROUGH THE MULTI-FUNCTION STEERING WHEEL, SUCH AS CRUISE CONTROL, AUDIO SYSTEM AND MOBILE PHO…

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ODI 11327410 · 77,000 mi

AFTER PUTTING THE CAR IN PARK UNABLE TO REMOVE THE KEY FROM IGNITION, KEY GETTING STUCK IN IGNITION. *TR

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ODI 11101135 · 69,000 mi

POWER STEERING ISSUES. LIGHT ILLUMINATES ON DASHBOARD AND POWER STEERING PROBLEMS OCCUR. IT'S ONLY 4 YEARS OLD (NEVER DRIVEN OFF ROAD) TAKEN WELL CARE OF, AND THERE ARE SERIOUS PROBLEMS WITH THE ELECTRONICAL PART OF THE POWER STEERING SAYING THERE IS A PROBLEM AND WHEN DRIVING IT LOCKS UP MAKING TURNS REALLY HARD WHEN TURNING THE WHEEL. THEN OUR CAR SHUT OFF LIKE THE BATTERY WAS DEAD FOR HALF A DAY AND WE TRIED ONE LAST TIME TO START IT BEFORE JUMPING AND IT STARTED UP AND WORKED. SEEMS LIKE SOMETHING IS WIRED WRONG.

Look up ODI 11101135 at NHTSA ↗

0—0
1
ODI 10659578

2013 SUBARU XV CROSSTREK. CUSTOMER SAYS VEHICLE HAS NUMEROUS ISSUES AND CAN'T GET THEM FIXED BECAUSE VEHICLE IS NOT UNDER WARRANTY. *TA THE CONSUMER STATED THE VEHICLE LACKED POWER, THE STEERING PULLED SEVERELY TO THE RIGHT, THE BRAKES FELT SPONGY AND IT OFTEN FELT AS THOUGH, THE VEHICLE WOULD NOT STOP. WHEN THE WINDSHIELD WIPERS WERE ON, THE BRAKES VIBRATED. *JB

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Air Bags0000
2
ODI 11690095

Some times the passenger airbag light comes on and off. This is a reoccurring problem and I don’t see any recalls on this

Look up ODI 11690095 at NHTSA ↗

ODI 10934063 · 9,000 mi

AS DRIVER WAS PARKING IN FRONT OF HER HOME, VEHICLE ACCELERATED IN RESPONSE TO BRAKING AND RAMMED INTO FRONT PORCH, ABOUT 60 FEET AWAY. DESPITE FORCE OF COLLISION, NO AIRBAGS DEPLOYED.

Look up ODI 10934063 at NHTSA ↗

0—
2
ODI 10667115 · 15,000 mi

TL* THE CONTACT OWNS A 2014 SUBARU XV CROSSTREK. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED AND SUDDENLY THE VEHICLE ACCELERATED INDEPENDENTLY. AS A RESULT, THE CONTACT CRASHED INTO A MEDIAN AND TWO PARKED VEHICLES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED UNKNOWN INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

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ODI 10934063 · 9,000 mi

AS DRIVER WAS PARKING IN FRONT OF HER HOME, VEHICLE ACCELERATED IN RESPONSE TO BRAKING AND RAMMED INTO FRONT PORCH, ABOUT 60 FEET AWAY. DESPITE FORCE OF COLLISION, NO AIRBAGS DEPLOYED.

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Vehicle Speed Control
3
ODI 11297788 · 200 mi

CHECK ENGINE LIGHT, OIL TEMP, ABS LIGHT, CRUISE CONTROL LIGHT, TRACTION CONTROL LIGHT AND ABS LIGHT TURNED ON AT 90,000 MILES. HAD VEHICLE SERVICED BY 2 DIFFERENT MECHANICS AND TRANSMISSION CODES STILL APPEAR.

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ODI 11470699

Whilst driving down Highway 101 near Sequim WA, I was on cruise control doing 55 MPH going up a steep hill which I have done numerous times before without issue. When all of a sudden the car suddenly slowed down, for me to hear honking from a Semi behind me who had to suddenly swerve to go around us to stop him from rear ending me (luckily that part of the road on the hill had a second lane for the truck to use, if not then me and my son would probably be seriously injured or dead.) I looked at the dashboard to find the engine warning light o…

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ODI 11083712 · 19,520 mi

I WAS SLOWLY PULLING INTO THE GARAGE AND WHEN I WENT TO APPLY THE BRAKES, THE CAR UNCONTROLLABLY LUNGED FORWARD AND HIT THE CAR IN FRONT OF ME. THE FLOOR MAT WAS NOT AN ISSUE AND WAS SECURE. ALTHOUGH THE BRAKES WERE BEING APPLIED, THE CAR SUDDENLY LUNGED FORWARD.

Look up ODI 11083712 at NHTSA ↗

0
3
ODI 10659578

2013 SUBARU XV CROSSTREK. CUSTOMER SAYS VEHICLE HAS NUMEROUS ISSUES AND CAN'T GET THEM FIXED BECAUSE VEHICLE IS NOT UNDER WARRANTY. *TA THE CONSUMER STATED THE VEHICLE LACKED POWER, THE STEERING PULLED SEVERELY TO THE RIGHT, THE BRAKES FELT SPONGY AND IT OFTEN FELT AS THOUGH, THE VEHICLE WOULD NOT STOP. WHEN THE WINDSHIELD WIPERS WERE ON, THE BRAKES VIBRATED. *JB

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ODI 11255868 · 19,000 mi

TL* THE CONTACT OWNS A 2015 SUBARU XV CROSSTREK. WHILE DRIVING AND RELEASING THE BRAKE PEDAL, THE VEHICLE HESITATED TO ACCELERATE FOR APPROXIMATELY FOUR SECONDS WITHOUT WARNING. THE VEHICLE WOULD THEN RESUME NORMAL OPERATION. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO SERVCO TOYOTA HONOLULU (2850 PUKOLOA ST #200, HONOLULU, HI 96819, [phone removed]) TO BE DIAGNOSED, BUT A FAILURE CODE WAS NOT FOUND. THE VEHICLE WAS ALSO TEST DRIVEN, BUT THE FAILURE WAS NOT DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. …

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ODI 11415374 · 74,330 mi

I NOTICED THAT WHEN GOT TO ACCELERATE FROM STOPING THAT CAR WON'T GO. WHEN I HIT THE GAS THE VEHICLE MOVES ONLY A LITTLE AND IF I PUSH MY FOOT ON THE ACCELERATION PEDDLE HARDER AND ALL THE WAY DOWN THE VEHICLE ACTUALLY SLOWS DOWN. IT HAPPENED THIS MORNING ON CITY STREET ROADS NOT GOING ANY FASTER THAN 45MPH. THE ONLY WAY TO GET IT TO GO AGAIN IS TAKING MY FOOT OFF THE GAS PEDDLE AND RE PLACING IT AND IT THEN WILL GO BACK TO ACCELERATE AS IT SHOULD WHEN I PRESS THE GAS PEDDLE. I HAVE GOTTEN IT LOOKED AT SUBURU DEALERSHIP AND THEY WERE UNABLE TO …

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0
4
ODI 11470699

Whilst driving down Highway 101 near Sequim WA, I was on cruise control doing 55 MPH going up a steep hill which I have done numerous times before without issue. When all of a sudden the car suddenly slowed down, for me to hear honking from a Semi behind me who had to suddenly swerve to go around us to stop him from rear ending me (luckily that part of the road on the hill had a second lane for the truck to use, if not then me and my son would probably be seriously injured or dead.) I looked at the dashboard to find the engine warning light o…

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ODI 11397033 · 185,000 mi

UNINTENDED ACCELERATION WHILE PARKING. APPLIED BRAKES BUT CAR KEPT ACCELERATING HITTING CARPORT COLUMN AT CANCER CENTER BRINGING ROOF DOWN ONTO CAR. CAR WAS TOTALED, NO INJURIES.

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ODI 10934063 · 9,000 mi

AS DRIVER WAS PARKING IN FRONT OF HER HOME, VEHICLE ACCELERATED IN RESPONSE TO BRAKING AND RAMMED INTO FRONT PORCH, ABOUT 60 FEET AWAY. DESPITE FORCE OF COLLISION, NO AIRBAGS DEPLOYED.

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1
ODI 10659578

2013 SUBARU XV CROSSTREK. CUSTOMER SAYS VEHICLE HAS NUMEROUS ISSUES AND CAN'T GET THEM FIXED BECAUSE VEHICLE IS NOT UNDER WARRANTY. *TA THE CONSUMER STATED THE VEHICLE LACKED POWER, THE STEERING PULLED SEVERELY TO THE RIGHT, THE BRAKES FELT SPONGY AND IT OFTEN FELT AS THOUGH, THE VEHICLE WOULD NOT STOP. WHEN THE WINDSHIELD WIPERS WERE ON, THE BRAKES VIBRATED. *JB

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2
ODI 10667115 · 15,000 mi

TL* THE CONTACT OWNS A 2014 SUBARU XV CROSSTREK. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED AND SUDDENLY THE VEHICLE ACCELERATED INDEPENDENTLY. AS A RESULT, THE CONTACT CRASHED INTO A MEDIAN AND TWO PARKED VEHICLES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED UNKNOWN INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

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ODI 10934063 · 9,000 mi

AS DRIVER WAS PARKING IN FRONT OF HER HOME, VEHICLE ACCELERATED IN RESPONSE TO BRAKING AND RAMMED INTO FRONT PORCH, ABOUT 60 FEET AWAY. DESPITE FORCE OF COLLISION, NO AIRBAGS DEPLOYED.

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Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

7 patterns with matching reports.

Warning lights and dashboard alerts

38 mentions · 14.5% of complaints

Median mileage: 54,000 mi (22 usable records).

ODI 11081337 · 20,000 mi

WHILE DRIVING ON THE HIGHWAY THE CHECK ENGINE AND TRACTION CONTROL LIGHTS CAME ON. I HAVE A DIAGNOSTIC CODE READER WHICH SENT THE DETAILS TO MY PHONE DTC P1449 EVAP SYSTEM CLOG DETECTED (AIR FILTER). I CALLED MY MECHANIC WHO SAID IT WOULD BE SAFE TO DRIVE HOME...WHILE DRIVING HOME IN THE RAIN I LOST CONTROL OF THE VEHICLE AND WENT OFF THE ROAD. LUCKILY NO ONE WAS HURT. WHEN I GOT HOME, MY MECHANIC SAID IT WAS A FAULTY PURGE VALVE WHICH WOULD NORMALLY BE A SIMPLE FIX BUT THE ISSUE WAS WELL KNOWN WITH THE VEHICLE AND WAS NOW A SUPERSEDED PART. TH…

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ODI 11091305

WHEN I START MY CAR OR RANDOMLY WHILE I AM DRIVING THE WARNING LIGHTS FOR MY AUTOMATIC BRAKING SYSTEM, TRACTION CONTROL, AND HILL ASSIST TURN ON. WHEN THIS HAPPENS, MY GEAR SHIFTER LOCKS UP AND WHEN I PRESS THE BRAKES THE REAR LIGHTS DON'T ILLUMINATE WHILE THESE WARNING LIGHTS ARE ACTIVE. I HAVE AN AUTOMATIC TRANSMISSION. THE WARNING LIGHTS ACTIVATE RANDOMLY, WHETHER I'M STATIONARY OR IN MOTIONS, REGARDLESS OF SETTING.

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ODI 11138856 · 145,000 mi

THE OIL LEVEL WARNING LIGHT WAS ILUMINATED. I STOPPED AND ADDED OIL. THIS IS A CONSTANT PROBLEM WHICH IS CAUSING ME TO ADD A QUART OF OIL ONCE PER WEEK. THE DEALER HAS A FIX BUT ONLY FOR VEHICLES UNDER WARRANTY AND SINCE MY VEHICLE IS OUT OF WARRANTY, I'LL HAVE TO PAY OUT OF POCKET. FROM ONLINE SEARCHES, THIS IS AN ISSUE AFFECTING MANY CARS. THE COST, FOR ME, WILL BE IN THE THOUSANDS OF DOLLARS.

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

21 mentions · 8.0% of complaints

Median mileage: 61,675 mi (10 usable records).

ODI 11141717

65000 MILES JUST OVER THE WARRANTY I HAD TO REPLACE BOTH 2 AXELS AND 2 CV JOINTS AND $4000 LATER I AM TOLD WE HAVE TO NOW REPLACE THE TRANSMISSION BECAUSE IT STALLED OUT SLIPPED WHILE I WAS TRYING TO TURN ONTO A BUSY ROAD WITH MY CHILDREN IN THE CAR. I BOUGHT THIS CAR USED AT 46000 MILES FOR 17200 IN JULY 2017. I DIDN'T THINK THESE TYPES OF PROBLEMS EXISTED IN LOW MILEAGE CARS. I'VE OWNED A VOLVO I DROVE FOR 164,000 MILES NEVER HAD TO REPLACE AN AXEL OR TRANSMISSION, MY HONDA CR-V I DROVE FOR OVER 100,000 MILES WITH NO ISSUES AT ALL. I WANTED …

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ODI 11180298

SUBARU SENT OUT A RECALL FOR MY VEHICLE RECALL # WTY-84 IN THE LETTER THEY STATE THAT THE ENGINE MAY STALL WHILE DRIVING AND CAUSING AN INCREASED RISK OF A CRASH. WHEN I CALLED THE LOCAL DEALERSHIP THEY TOLD ME THE FIRST APPOINTMENT THEY HAVE TO RESOLVE THIS WAS ON FEB 12, 2020. FINDING THIS COMPLETELY UNSATISFACTORY FOR A COMPANY TO EXPECT ITS CUSTOMERS TO DRIVE A CAR THEY ARE TELLING US IS A DEATH TRAP. I CALLED MAIL OFFICE SUBARU TO ASK WHAT THE SITUATION WAS. THEY CLAIMED THAT ANOTHER DEALER IN MY AREA WAS ABLE TO SCHEDULE FOR THIS MAR…

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ODI 11243427 · 93,000 mi

MY SUBARU DEALER COMPLETED 2 RECALL ITEMS ON 7/24/2019 - 8/1/2019 ON MY 2013 SUBARU CROSSTREK.THE ENGINE VALVE SPRINGS AND BREAK LIGHT SWITCH. AFTER WORK WAS COMPLETED, ON 8/1/2019 I HAD MY BUMPER REPLACED FROM A REAR-END ACCIDENT I EXPERIENCED ON 7/16 (POSSIBLE BREAK LIGHT SWITCH MALFUNCTION-- IT WAS THE THIRD TIME I HAVE BEEN REAR-ENDED IN THIS CAR SINCE PURCHASE). 8/7/2019 I PICKED UP MY CAR FROM THE AUTOBODY SHOP AND DROVE 2 MI. HOME AND PARKED WITH NO ISSUE. 8/8/2019 I DROVE 35 MI. ONE WAY TO WORK WITHOUT INCIDENT... **RETURNING HOME, I DR…

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Brake response concerns

9 mentions · 3.4% of complaints

Median mileage: 19,000 mi (7 usable records).

ODI 11382857 · 60,000 mi

THERE IS A LITTLE SPACE BETWEEN THE BRAKE LAMP SWITCH AND BRAKE THAT HAS MY BRAKE LIGHTS CONSTANTLY ON. WHILE I AM DRIVING IF I DON'T KEEP MY LEFT FOOT UNDER THE BRAKE PEDAL AND PUSHING IT UP THEN THE BRAKE LIGHTS WILL CONSTANTLY BE ON. IF I DON'T KEEP MY FOOT THERE THEN SOMETIMES WHEN I AM GOING UP A HILL OR DRIVING THE CAR WILL DROP RPMS AND THEN I HAVE TO PUT MY FOOT UNDER THE BRAKE AND PUSH IT UP AGAIN. ALSO, WHEN DRIVING THE HILL ASSIST LIGHT, ON THE DASHBOARD WILL TURN ON AND THE CAR WILL ROLL DOWN THE HILL ANY DIRECTION WHEN IN REVER…

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ODI 11629691

At various times of day or night, the brake lights turn on, while there is no one in the vehicle. The vehicle sits parked and is locked with the security on, and the lights just randomly turn on by themselves. The only way to turn the lights off is to go into the vehicle and step on the brake and then the lights are off after releasing the brake pedal. If the lights stay on, because it’s not noticed, then the battery drains and then needs to be jumped. It is concerning for vehicles traveling behind, because one wouldn’t know if there is an iss…

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ODI 10667115 · 15,000 mi

TL* THE CONTACT OWNS A 2014 SUBARU XV CROSSTREK. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED AND SUDDENLY THE VEHICLE ACCELERATED INDEPENDENTLY. AS A RESULT, THE CONTACT CRASHED INTO A MEDIAN AND TWO PARKED VEHICLES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED UNKNOWN INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Oil consumption or dilution

9 mentions · 3.4% of complaints

Median mileage: 72,000 mi (6 usable records).

ODI 10714178 · 3,000 mi

MY 2013 SUBARU CROSSTREK XV HAS BEEN BURNING OIL SINCE NEW. THE DEALER, AND SUBARU, HAVE DONE NOTHING TO HELP FIX THE ISSUE. CURRENTLY ITS BURNING A QUART OF OIL EVERY 2000-3500 MILES. THIS CAN'T BE RIGHT BUT SUBARU TELL ME THAT IT IS OK FOR THE CAR TO "CONSUME" A QUART OF OIL EVERY 1200 MILES. *TR

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ODI 10721933 · 43,675 mi

MY 2013 SUBARU XV CROSSTREK IS BURNING OIL. AT THE TIME THAT THE OIL LIGHT CAME ON, THE CAR HAD 43,675 MILES ON IT. I JUST READ WHERE SOMEONE ELSE IS HAVING THIS SAME ISSUE. I PURCHASED THIS VEHICLE BRAND NEW 2 YEARS AGO AND FEEL THAT A NEW CAR SHOULD NOT BE BURNING OIL.

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ODI 10748272 · 71,000 mi

TWO CONCERNS. PURCHASED VEHICLE NEW MARCH 2013. 5000 MILES LATER CHECK OIL LIGHT ILLUMINATED. HAD TO ADD 1 QT. OIL. WENT TO DEALER TO INQUIRE. SAID THEY HAD TO MONITOR. CONTINUALLY HAPPENED AT 5000. FIRST SAID I HAD A FAULTY OIL SENSOR (RECALL). THOUGHT THAT WAS ODD SINCE IT ONLY HAPPENED WHEN THE OIL WAS LOW. THEN AFTER MONITORING DEALER SAID OIL CONSUMPTION WAS NORMAL. SECOND PROBLEM. AT 71000 MILES HEARD TICKING NOISE IN FRONT LEFT. DEALER SAID NEEDED TO REPLACE LEFT AXLE. POSSIBLE CAUSE ROUGH ROAD CONDITIONS. AT 75000 MILES HEARD SAME NOISE…

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Matching rule\b(oil consumption|burn\w* oil|consum\w* oil|oil dilution|gas(?:oline)? in (?:the )?oil)\b

Steering assistance concerns

9 mentions · 3.4% of complaints

Median mileage: 49,500 mi (6 usable records).

ODI 10558457 · 2,070 mi

AFTER PARKING THE CAR IN -18 DEGREE AIR TEMPERATURE, FOR ONLY 20 MINUTES, THE POWER STEERING STOPPED WORKING. I CALLED THE DEALER FROM WHERE I BOUGHT THE NEW CAR 2 MONTHS EARLIER, TO ASK FOR AN APPOINTMENT. THE SERVICE DEPARTMENT AT CHARLIE'S MOTOR MALL IN AUGUSTA, MAINE SAID THAT THEY HAD THREE INCIDENCES OF THIS HAPPENING THE DAY BEFORE AND THAT IS WEATHER RELATED. SHE TOLD ME THAT ALL THEY DO IS PARK THE CAR INSIDE, LET IT WARM UP, THEN RETURN IT TO THE OWNER. I FIND THAT "SOLUTION" UNACCEPTABLE. THIS IS A REAL SAFETY CONCERN AS THE STEERI…

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ODI 11372655 · 121,000 mi

ON TWO OCCASIONS WHILE TRAVELING OVER 70 MPH ON I-26 OUTSIDE OF COLUMBIA, SC THE VEHICLE'S ELECTRIC SYSTEM APPEARED TO MALFUNCTION AND VEHICLE DIED IMMEDIATELY. THE CLOCK, FUEL ECONOMY READINGS, AND RADIO SHUT OFF. THE VEHICLE STALLED AND HAD TO BE MANEUVERED TO THE SHOULDER OF THE INTERSTATE WITH NO ACCELERATION CAPABILITY OR POWER STEERING. THE VEHICLE WAS CAPABLE OF BEING RESTARTED. ON THE FIRST OCCASION, I RESTARTED THE VEHICLE AND THERE WERE NO FAULTS, ERRORS OR ANYTHING NOTED SO I CONTINUED TO DRIVE, ASSUMING IT WAS A ONE TIME EVENT. THE …

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ODI 11425676 · 113,400 mi

The contact owns a 2013 Subaru XV Crosstrek. The contact stated while starting the vehicle, the steering wheel was difficult to turn to the left and to the right. The contact stated that the steering assist warning light was illuminated. The contact was able to drive to her destination at a slow speed. The contact took the vehicle to two independent mechanics who were both unable to diagnose the cause of the failure. The contact called the local dealer and made them aware of the failure. An appointment was scheduled. The vehicle was not yet dia…

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Battery drain and no-start mentions

4 mentions · 1.5% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11629691

At various times of day or night, the brake lights turn on, while there is no one in the vehicle. The vehicle sits parked and is locked with the security on, and the lights just randomly turn on by themselves. The only way to turn the lights off is to go into the vehicle and step on the brake and then the lights are off after releasing the brake pedal. If the lights stay on, because it’s not noticed, then the battery drains and then needs to be jumped. It is concerning for vehicles traveling behind, because one wouldn’t know if there is an iss…

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ODI 11465215

Battery drains excessively and frequently. Will not hold a charge. Frequently replacing battery only to have it fail. The personal safety issue here is being stranded with a dead battery in an unsafe environment with no way to escape, or needing the vehicle for an immediate personal health emergency and having the vehicle not start. I don't know if there is a safety related issue with operating the car with this electrical system issue. There are scores of web searches that depict this issue of parasitic draining of the battery by the vehi…

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ODI 11517342

While driving on highway the engine died, I was able to pull over and stop safely. The engine turned over when I turned the key but would not start. The fuel gauge showed one full bar of fuel and the fuel mileage reading showed 60 miles till empty. I contacted roadside assistance and after 2 hours was able to put 4 gallons of fuel in the car. The car started normally and I was able to drive to gas station and fill up. The fuel gauge had never failed to accurately show the fuel in my car and the mileage range till empty was always accurate. I do…

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Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Hard or delayed shifting

3 mentions · 1.1% of complaints

Median mileage: 89,800 mi (2 usable records).

ODI 11466318

Transmission failure while driving on highway caused it to suddenly stalled. On restarting engine, car kept jerking and stopping, became undrivable. Only 46,700 miles on the clock. No warning lights, no warning of any kind. Subaru issued 10 year extended warranty covering transmission on this car but should have recalled and replaced since failure is catastrophic and dangerous. I took my car to Subaru dealer and they found low transmission fluid. Instead of inspecting the seals, they blamed the problem on oil change by an independent garage, ac…

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ODI 11340262 · 59,600 mi

I WAS DRIVING THE CAR WHEN ALL THE LIGHTS ON DASH COME ON. CONSTANT JERKING/BUCKING OF THE CAR WITHOUT INCREASING PRESSURE TO THE GAS PEDDLE. METER RPMS INDICATOR NEEDLE IS ERRATIC MOVING BACK AND FORTH WHILE THE ENGINE REVS. THE MPG NEEDLE GOES FROM PLUS TO MINUS ERRATICALLY ALSO. AT THIS TIME THE CAR IS NOT DEPENDABLE. I HAVE BROUGHT THE CAR TO GRANITE SUBARU 4 TIMES FOR THE SAME COMPLAINT. THEY SAY THEY HAVE USED THE DIAGNOSTIC METER TO DETERMINE THE PROBLEM BUT IT STILL REMAINS, NOW EVEN WORSE. I HAVE DISCUSSED THE PROBLEM WITH A ENGI…

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ODI 11427890 · 120,000 mi

On June 11, 2021, my wife and I were driving our 2014 Subaru Crosstrek (120,000 miles) from Milwaukee to Manitowish Waters, WI. About 20 miles north of Milwaukee on I-41 Northbound, my wife was driving at 70 mph when suddenly we both noticed a strong lurching from the CVT transmission. This was followed a few seconds later by a complete lockup of all four wheels on our car. Fortunately this did not happen in the left lane or we would've been in a terrible accident. My wife managed to steer the skidding car onto the highway shoulder until it cam…

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b