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U.S. public vehicle records

2002 Suzuki XL-7 problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

35 owner complaints analyzed

2 distinct recall campaigns

48,000 mi median reported failure mileage

Scope: 2002 model year. Data updated: . 23 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Engine And Engine Cooling is the most frequently named component, appearing in 4 of 35 complaints (11.4%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior925.7%
Steering behavior514.3%
Transmission and shifting12.9%
Fuel system concerns12.9%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Engine And Engine Cooling
4
Steering
4
Vehicle Speed Control
3
Vehicle Speed Control:Accelerator Pedal
3
Equipment:Appliance:Air Conditioner
2
Service Brakes, Hydraulic
2
Tires
2
Air Bags
1
Component breakdown data
CategoryCount
Engine And Engine Cooling4
Steering4
Vehicle Speed Control3
Vehicle Speed Control:Accelerator Pedal3
Equipment:Appliance:Air Conditioner2
Service Brakes, Hydraulic2
Tires2
Air Bags1

Engine And Engine Cooling: 4; Steering: 4; Vehicle Speed Control: 3; Vehicle Speed Control:Accelerator Pedal: 3; Equipment:Appliance:Air Conditioner: 2; Service Brakes, Hydraulic: 2; Tires: 2; Air Bags: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
4
25,000 to 49,999
9
50,000 to 74,999
5
75,000 to 99,999
1
100,000 to 149,999
4
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0004
25,000 to 49,9999
50,000 to 74,9995
75,000 to 99,9991
100,000 to 149,9994
150,000 and above0

Under 25,000: 4; 25,000 to 49,999: 9; 50,000 to 74,999: 5; 75,000 to 99,999: 1; 100,000 to 149,999: 4; 150,000 and above: 0

25,000 to 49,999 miles has the most reports with usable mileage (9). 12 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2003
1
2004
11
2005
10
2008
3
2009
3
2010
2
2011
2
2012
2
2014
1
Complaints over time data
CategoryCount
20031
200411
200510
20083
20093
20102
20112
20122
20141

2003: 1; 2004: 11; 2005: 10; 2008: 3; 2009: 3; 2010: 2; 2011: 2; 2012: 2; 2014: 1

Pattern summary

Engine And Engine Cooling leads the component reports. Braking behavior appears in 9 complaint narratives. Steering behavior appears in 5 complaint narratives. Transmission and shifting appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10064120 · 2004-03-29 (March 29, 2004)

FIRST OCCASION APPROX 1/04 - BACKING UP OUT OF A PARKING SPOT AND CAR ACCELERATED UNCONTROLLABLY ON ITS OWN. I PUT BOTH FEET ON THE BRAKE AND STILL COULD NOT STOP VEHICLE-HAD TO PUT CAR IN PARK TO STOP. IF SOMEONE WAS IN BACK OF ME I WOULD HAVE CAUSED A CRASH. SIMULTANEOUS WITH THIS INCIDENT, I RECEIVED A RECALL FROM SUZUKI FOR THIS PARTICULAR PROBLEM AND TOOK CAR IN FOR RECALL SERVICE. SECOND OCCASION, 3/25/04 - WAITING IN LINE TO GO INTO CAR WASH WHEN CAR DID THE SAME THING-ACCELERATED UNCONTROLLABLY. LUCKILY NO ONE WAS IN FRONT OF ME, …

Owner-reported narrative. 39,500 miles reported. Look up ODI 10064120 at NHTSA ↗

Owner report 10065218 · 2004-03-30 (March 30, 2004)

WHILE PRESSING ON THE ACCELERATOR PEDAL THE PEDAL STUCK TO THE FLOOR. THIS CAUSED THE DRIVER TO STEP ON THE BRAKE PEDAL, AND PUT THE VEHICLE IN NEUTRAL. CONSUMER HAD CONTACTED THE DEALER ABOUT THIS ISSUE. HOWEVER, MECHANIC WAS UNABLE TO DUPLICATE THE PROBLEM. *AK

Owner-reported narrative. Look up ODI 10065218 at NHTSA ↗

Owner report 10241923 · 2008-09-12 (September 12, 2008)

NO EVENT LEAD UP TO THE FAILURE OF THE COMPRESSOR IT JUST STARTED TO SQUEAL ONE DAY. THE FAILURE HAPPENED IN ABOUT MARCH IN MY SUZUKI XL-7 2002 WHEN I TRIED TO TURN ON THE HEAT AND THE FAN WOULD NOT PUMP OUT THE HEAT AND IT MADE A LOAD SQUEALING NOISE. I HAVE TAKEN IT IN TO A MECHANIC AND HE SAID THE COMPRESSOR WENT OUT AND NOT ONLY DID THAT GO OUT BUT WHEN IT DIED IT CREATED METAL SHAVINGS WHICH WERE SUCKED INTO TWO OTHER PARTS. THE MECHANIC SAID THAT IT IS RARE THAT A COMPRESSOR SHOULD GO OUT AT 63,000 MILES AND IT COULD EFFECT THE POWER S…

Owner-reported narrative. 63,000 miles reported. Look up ODI 10241923 at NHTSA ↗

Owner report 10268646 · 2009-05-13 (May 13, 2009)

TL*THE CONTACT OWNS A 2002 SUZUKI XL-7. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT HEARD A KNOCKING SOUND. THE AIR CONDITIONING SHUT OFF AND SHE EXITED OFF THE INTERSTATE. IN ADDITION, THE POWER STEERING WOULD NOT ALLOW HER TO TURN PROPERLY. SHE TURNED OFF THE VEHICLE AND ATTEMPTED TO RESTART IT, BUT THE FAILURES CONTINUED. THE CONTACT MANAGED TO DRIVE TO A SERVICE STATION AND THE MECHANIC STATED THAT THE ISSUE MAY HAVE BEEN THE POWER STEERING. SHE PURCHASED FLUID, BUT ANOTHER MECHANIC STATED THAT THE BELT FAILED. THE CONTACT WENT T…

Owner-reported narrative. 59,000 miles reported. Look up ODI 10268646 at NHTSA ↗

Owner report 10091761 · 2004-09-06 (September 6, 2004)

PROBLEMS WITH VEHICLE OVERHEATING.*MR THE VEHICLE ENGINE WOULD OVERHEAT OCCASIONALLY AND LEAK COOLANT. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE COOLANT, RADIANT, THERMOSTAT AND OTHER ENGINE COMPONENTS. TRANSMISSION FLUID LEAKED AND WHITE SMOKE COULD BE SEEN COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE'S ACCELERATOR PEDAL VIBRATED AND NOISE WAS HEARD COMING FROM THE ENGINE WHEN STARTING. THE TIMING CHAIN AND TENSIONER HAD TO BE REPLACED. *NM

Owner-reported narrative. Look up ODI 10091761 at NHTSA ↗

Owner report 10281002 · 2009-08-19 (August 19, 2009)

TL*THE CONTACT OWNS A 2002 SUZUKI XL-7. THE CONTACT MADE SEVERAL ATTEMPTS TO START THE VEHICLE; HOWEVER, THE ENGINE FAILED TO START. THERE WERE NO PRIOR WARNINGS. ROAD SIDE ASSISTANCE WAS NOTIFIED AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE FAILURE OCCURRED AND WAS RELATED AFTER THE FUEL PUMP WAS REPLACED. THE CONTACT IS AWARE OF THE SAFETY RISK. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 112,630.

Owner-reported narrative. 112,630 miles reported. Look up ODI 10281002 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

35 unique complaints in this selection. Analysis snapshot: 2026-09-30.

65.7%Usable mileage23 / 35 records
97.1%Valid incident date34 / 35 records
100.0%Valid filing date35 / 35 records
97.1%Ordered incident and filing dates34 / 35 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component200120022003200420052006
Air Bags
17.7%
ODI 10055123 · 49,225 mi

AIRBAG LIGHT STAYS ON. TOOK IN TO BE CHECKED, SEEMS THAT THE CLOCKSPRING HAS A SHORT. *AK

Look up ODI 10055123 at NHTSA ↗

12.9%
ODI 10057552

WHILE DRIVING UNDER VERY ICY ROAD CONDITIONS CONSUMER LOST CONTROL OF VEHICLE, WENT INTO A SPIN, AND HIT A TREE HEAD ON. UPON IMPACT, NONE OF THE AIRBAGS DEPLOYED.*AK

Look up ODI 10057552 at NHTSA ↗

14.2%
ODI 10097650

CONSUMER WAS TRAVELING AT 40 MPH AND T-BONED ANOTHER VEHICLE. UPON IMPACT AIR BAGS DID NOT DEPLOY. DRIVER SUSTAINED SOME INJURIES.*AK

Look up ODI 10097650 at NHTSA ↗

2555.6%
ODI 10125767 · 17,000 mi

DT: THE AIR BAG LIGHT BEGAN COMING ON ABOUT TWO MONTHS AGO. ON THE PASSENGER SIDE AIR BAG LIGHT STAYED ON. TODAY WAS THE FOURTH TIME THAT CAR WAS TAKEN TO DEALER TO REPLACE THE PASSENGER SEAT THAT CAUSED THIS LIGHT TO GO OFF FOR A FEW DAYS. THE DIGITAL CLOCK ALSO BEGINS TO FLASH. OWNER WAS TOLD THAT THE AIRBAG COULD DEPLOY WITHOUT IMPACT OR NOT DEPLOY WHEN NEEDED. DEALERSHIP WAS COOPERATING WITH NOT CHARGING FOR REPLACEMENT OF THE SEAT OR DIAGNOSTIC.*AK

Look up ODI 10125767 at NHTSA ↗

211.1%
ODI 10566594 · 106,000 mi

AIR BAG LIGHT STAYS ON, AND THE CLOCK KEEP FLASHING, THEY SAYING IT IS SENSOR UNDER PASSENGER SEAT NEED TO REPLACE, THE IS SAFETY ISSUE, SUZUKI NEED TO DO RECALL ON ALL THESE PROBLEM. *TR

Look up ODI 10566594 at NHTSA ↗

828.6%
ODI 10265660 · 42,000 mi

TL*THE CONTACT OWNS A 2006 SUZUKI XL-7. THE CONTACT PASSED OUT WHILE DRIVING, BUT WOKE UP RIGHT BEFORE CRASHING INTO A TREE. THE VEHICLE WAS DESTROYED AND THE AIR BAGS FAILED TO DEPLOY. THE POLICE ARRIVED AND FILED A REPORT. THE CONTACT WAS THE ONLY OCCUPANT IN THE VEHICLE, BUT WAS NOT INJURED. HE WAS WEARING HIS SEAT BELT AT THE TIME OF THE CRASH. THE SPEED WAS UNKNOWN. THE FAILURE MILEAGE WAS 42,000.

Look up ODI 10265660 at NHTSA ↗

Vehicle Speed Control
00.0%

No examples available for this selection.

38.6%
ODI 10064120 · 39,500 mi

FIRST OCCASION APPROX 1/04 - BACKING UP OUT OF A PARKING SPOT AND CAR ACCELERATED UNCONTROLLABLY ON ITS OWN. I PUT BOTH FEET ON THE BRAKE AND STILL COULD NOT STOP VEHICLE-HAD TO PUT CAR IN PARK TO STOP. IF SOMEONE WAS IN BACK OF ME I WOULD HAVE CAUSED A CRASH. SIMULTANEOUS WITH THIS INCIDENT, I RECEIVED A RECALL FROM SUZUKI FOR THIS PARTICULAR PROBLEM AND TOOK CAR IN FOR RECALL SERVICE. SECOND OCCASION, 3/25/04 - WAITING IN LINE TO GO INTO CAR WASH WHEN CAR DID THE SAME THING-ACCELERATED UNCONTROLLABLY. LUCKILY NO ONE WAS IN FRONT OF ME, …

Look up ODI 10064120 at NHTSA ↗

14.2%
ODI 10051473 · 6,886 mi

ON DECEMBER 31, 2003, THE 2003 SUZUKI XL-7 WITH 6301 MILES WAS DRIVEN BY OWNER'S MOTHER, MAXINE MARTIN, ON HWY 95 IN COEUR D'ALENE, IDAHO. AS DRIVER WAS APPROACHING STOP LIGHT, SHE APPLIED THE BRAKE AT WHICH TIME THE CAR ENGINE ACCELERATED VERY FAST. IN ORDER TO AVOID A REAR END COLLISON WITH THE CAR AHEAD, THE DRIVER SWERVED INTO OTHER LANE HITTING A STATE OF IDAHO PICKUP. THERE WAS DAMAGE TO BOTH VEHICLES AND THE SUZUKI DRIVER WAS CITED FOR IMPROPER LANE CHANGE. SUZUKI DRIVER HAD SLIGHT INJURY TO BACK. CAR BEING TAKEN TO SUZUKI DEALER O…

Look up ODI 10051473 at NHTSA ↗

511.1%
ODI 10046546 · 120 mi

WHILE DRIVING ON FLAT ROAD, THE VEHICLE DID NOT ACCELERATE OVER 50-60 MPH. THE DEALERSHIP WAS UNABLE TO DUPLICATE THE PROBLEM. *AK THE CONSUMER PURCHASED THE VEHICLE WITH WHAT SHE THOUGHT WAS MINOR COSMETIC PROBLEMS THEN THEY STARTED TO GET WORSE AS TIME WENT ON, THERE WAS A DRAGGING WHICH CAME FROM THE REAR INTERIOR, THE SEAT BELT HOLDERS RATTLED, THE LEATHER SEATS HAD SINK HOLES WHERE THE BATTING WAS COMING FROM THE LEATHER, AND THERE WAS A LOUD ROAR COMING FROM THE ENGINE. *SCC *JB

Look up ODI 10046546 at NHTSA ↗

422.2%
ODI 10192934 · 20,000 mi

TL*THE CONTACT OWNS A 2005 SUZUKI XL7. WHILE DRIVING 2 MPH THE BRAKE WAS APPLIED BUT THE VEHICLE ACCELERATED FORWARD CAUSING A CRASH. THE VEHICLE WAS NOT TOWED. THE DEALER COULD NOT DETERMINE THE CAUSE. THE INCIDENT REOCCURRED AT 23,000 YET, THERE WAS NO CRASH. AFTER PUTTING THE VEHICLE IN DRIVE BEFORE APPLYING THE ACCELERATOR PEDAL, THE VEHICLE LUNGED FORWARD. THE CURRENT MILEAGE WAS 23285. THE FAILURE MILEAGE WAS 20000.

Look up ODI 10192934 at NHTSA ↗

00.0%

No examples available for this selection.

Electrical System
00.0%

No examples available for this selection.

12.9%
ODI 10300427 · 35,000 mi

TL*THE CONTACT OWNS A 2002 SUZUKI XL-7. THE CONTACT STATED THAT THE AIR COMPRESSOR FAILED. WHILE DRIVING APPROXIMATELY 35 MPH WITH THE DEFROST ENGAGED, THE VEHICLE SHUT OFF. THE DEALER ADVISED THE CONTACT THAT SHE WOULD BE RESPONSIBLE FOR PAYING THE REPAIR COST SINCE THERE WERE NO RECALLS OR WARRANTIES. THE FAILURE MILEAGE WAS 35,000. THE CURRENT MILEAGE WAS 91,000.

Look up ODI 10300427 at NHTSA ↗

312.5%
ODI 10167440 · 56,000 mi

THE SUV MADE A STRANGE SOUND ON SUNDAY MORNING AS WE ATTEMPTED TO CRANK IT UP AND GO TO CHURCH (SEPTEMBER 3RD, 2006)..AFTER CHURCH IT MADE ANOTHER STRANGE SOUND WE MADE IT HOME AND THE POWER COMPLETELY WENT OUT IN OUR DRIVEWAY...(2) ON MONDAY (LABOR DAY, SEPTEMBER 4,2006)..I TOOK THE BATTERY OUT AND WENT TO TWO AUTO PARTS STORES TO HAVE IT TESTED...FINALLY GETTING A NEW BATTERY AT AUTOZONE (AT MY PERSONAL EXPENSE)...THE OLD BATTERY WAS NO GOOD..THEN PUTTING THE BATTERY BACK IN THE SUV STARTING IT UP AND NOTICING THAT THE GAS HAND REGISTERED ALM…

Look up ODI 10167440 at NHTSA ↗

36.7%
ODI 10150733 · 61,000 mi

DT*: THE CONTACT STATED AFTER AN ACCIDENT, WATER BEGAN TO LEAK ON THE PASSENGER SIDE FLOORBOARD FROM UNDER THE DASH. THE DEALERSHIP DETERMINED THE WATER LEAK WAS NOT A PROBLEM. THE WATER LEAK CAUSED THE CIRCUIT BOARD TO SHORT AND THE HEATER, DEFROST, AND AIR CONDITIONER ARE NOW INOPERABLE.

Look up ODI 10150733 at NHTSA ↗

15.6%
ODI 10273583 · 1,500 mi

BRAKES LOCKING UP WHEN COMING TO A STOP &. MAKING POPPING NOISES WHEN TAKING OFF. DRIVER SIDE WINDOW WILL SOME TIMES NOT GO UP. AT VERY RARE OCCASIONS BRIGHT LIGHTT WILL NOT COME ON DURING THE NIGHT,VEHICLE PULLS TO RIGHT, DOME LIGHT COMES ON AND TURNS OFF WHILE DOOR IS OPEN...DEALERSHIP STATED THEY COULD NOT FIND ANYTHING WRONG, BOTH TIMES WHEN TAKEN IN..............NOW2008. AFTER WARRANTY IS NO LONGER. TOOK VEHICLE TO FIRESTONE. THE MECHANIC STATED ROTORS, BRAKES, CALIPER, BEARINGS, SHOCKS HAVE ALL NEED TO BE REPLACED. DUE TO FAILURE OF P…

Look up ODI 10273583 at NHTSA ↗

310.7%
ODI 10626925

WHEN GETTING ON THE INTERSTATE, CAR SUDDENLY LOST SPEED BUT RPM'S KEPT GOING UP, COULD NOT GO OVER 40, WHEN PULLED OVER, PUT IN PARK BUT ENGINE KEPT REVVING UP. *TR

Look up ODI 10626925 at NHTSA ↗

Steering
00.0%

No examples available for this selection.

411.4%
ODI 10139131

VEHICLE DOES NOT DRIVE STRAIGHT AND WANDERS. THIS CAR HAS BEEN IN THE SHOP MANY TIMES FOR THE SAME PROBLEM BUT NO FIX. *NM

Look up ODI 10139131 at NHTSA ↗

00.0%

No examples available for this selection.

12.2%
ODI 10175394

WHILE DRIVING THE 2004 SUZUKI XL-7'S STEERING WHEEL LOCKED UP CAUSING CONSUMER TO LOSE CONTROL OF THE VEHICLE AND STRIKE A GUARDRAIL. *TS *NM

Look up ODI 10175394 at NHTSA ↗

15.6%
ODI 10408116 · 59,500 mi

I WENT TO THE DEALER AFTER I SAW THE RECALL AND ASKED TO HAVE THE PULLEY REPLACED SINCE THE ENORMOUSLY LOUD SCREECHING OF THE BELT MAKES IT UNBEARABLE TO DRIVE. THEY REFUSED TO HAVE IT REPLACED STATING THAT EVEN THOUGH MY VEHICLE IS A 2005 XL7, THE VIN MY VEHICLE HAS DOES NOT QUALIFY ME FOR THE FREE REPLACEMENT. I LOSE CONTROL OF THE STEERING CONSTANTLY AND AM AT RISK OF CRASHING. I HAVE REPLACED THE BELTS THAT HAVE BROKEN WHEN THEY CAME LOSE DO TO THE FAULTY PULLEY.

Look up ODI 10408116 at NHTSA ↗

310.7%
ODI 10375929 · 59,010 mi

I WAS LEAVING THE PARKING LOT AND NOTICED SOME EXCESSIVE MOVEMENT IN THE STEERING WHEEL. IT FELT LIKE IT DIDN'T RESPOND TO WHAT I WANT IT TO DO. I TOOK THE CAR TO THE DEALER AND THEY TOLD ME THAT THE STEERING WHEEL WAS COMING OUT, THE BOLT THAT HOLDS THE STEERING WHEEL TO THE COLUMN WAS LOOSE. MY CAR IS A SUZUKI 2006 XL-7 WITH 59000 MILES AND NEVER HAD A ACCIDENT OR ANY WORK DONE TO IT. I FEEL THAT THIS IS NOT ACCEPTABLE THIS IS A MAJOR PROBLEM AND IT MAY COME OUT WHILE DRIVEN IN THE HIGHWAY.

Look up ODI 10375929 at NHTSA ↗

Engine And Engine Cooling
17.7%
ODI 10215258 · 55 mi

I HAVE A 2001 SUZUKI XL-7 THE AC COMPRESSOR STARTED MAKING A NOISE WHEN YOU TURNED IT ON. AND THEN ONE DAY WE WHERE DRIVING DOWN THE ROAD AND I TURNED THE AIR ON AND MY VEHICLE DIED. WE COASTED OFF THE ROAD AND TRIED TO START IT, BUT NOTHING. SO, I TURNED THE SWITCH OFF TO THE AIR AND THE VEHICLE STARTED BACK. I HAD TO REPLACE THE COMPRESSOR WHICH WAS NOT CHEAP. AND NOW IT IS STARTING TO MAKE THE SAME NOISE I BEFORE. WHICH I CAN'T AFFORD ANOTHER 900.00 TO REPLACE THIS ONE. AND SUZUKI REFUSED TO DO ANYTHING. I ALSO TOLD THEM ABOUT THE VEHICLE…

Look up ODI 10215258 at NHTSA ↗

411.4%
ODI 10091761

PROBLEMS WITH VEHICLE OVERHEATING.*MR THE VEHICLE ENGINE WOULD OVERHEAT OCCASIONALLY AND LEAK COOLANT. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE COOLANT, RADIANT, THERMOSTAT AND OTHER ENGINE COMPONENTS. TRANSMISSION FLUID LEAKED AND WHITE SMOKE COULD BE SEEN COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE'S ACCELERATOR PEDAL VIBRATED AND NOISE WAS HEARD COMING FROM THE ENGINE WHEN STARTING. THE TIMING CHAIN AND TENSIONER HAD TO BE REPLACED. *NM

Look up ODI 10091761 at NHTSA ↗

28.3%
ODI 10108836 · 2,000 mi

THE ENGINE LIGHT CAME ON INTERMITTENTLY, WHEN IT RAINED IT WAS HARD TO CONTROL THE VEHICLE. THE DEALER COULD NOT FIND ANY DEFECTS WITH THE VEHICLE. *JB

Look up ODI 10108836 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

13.6%
ODI 10174786 · 7,900 mi

DT*: THE CONTACT STATED WHILE DRIVING 25 MPH UNDER NORMAL ROAD CONDITIONS, THE ENGINE STALLED. THE VEHICLE WOULD NOT ACCELERATE FASTER THAN 25 MPH AFTER DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER, WHO WAS NOT ABLE TO IDENTIFY THE CAUSE. UPDATED 12/28/06. *JB

Look up ODI 10174786 at NHTSA ↗

Seat Belts
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

28.3%
ODI 10159467

LETTER OF COMPLAINT AND FRUSTRATION ON THE POOR QUALITY OF 2003 SUZUKI XL-7 AND SUBSEQUENT PATHETIC LACK OF SERVICE AT THE DEALER. *TS ***NAR*** THE MOLDING ON THE RUNNING BOARDS ON BOTH SIDES OF THE VEHICLE CAME OFF. ALL THE SEAT BELTS EXCEPT FOR THE FRONT DRIVER AND PASSENGER LOCK FOR NO REASON. ONCE LOCKED THE SEAT BELTS CAN NOT BE LOOSENED. THE SEAT BELT HAS TO BE UNBUCKLED THE ALLOWED TO RETRACT FULLY BEFORE IT WILL FUNCTION PROPERLY. WHEN THE INTERIOR LIGHTS WERE IN AUTO MODE THE LIGHT DID NOT COME ON WHEN THE DOORS WERE OPENED. A …

Look up ODI 10159467 at NHTSA ↗

36.7%
ODI 10046546 · 120 mi

WHILE DRIVING ON FLAT ROAD, THE VEHICLE DID NOT ACCELERATE OVER 50-60 MPH. THE DEALERSHIP WAS UNABLE TO DUPLICATE THE PROBLEM. *AK THE CONSUMER PURCHASED THE VEHICLE WITH WHAT SHE THOUGHT WAS MINOR COSMETIC PROBLEMS THEN THEY STARTED TO GET WORSE AS TIME WENT ON, THERE WAS A DRAGGING WHICH CAME FROM THE REAR INTERIOR, THE SEAT BELT HOLDERS RATTLED, THE LEATHER SEATS HAD SINK HOLES WHERE THE BATTING WAS COMING FROM THE LEATHER, AND THERE WAS A LOUD ROAR COMING FROM THE ENGINE. *SCC *JB

Look up ODI 10046546 at NHTSA ↗

316.7%
ODI 10243849 · 77,000 mi

THE REAR PASSENGER SEAT BELT LATCHED AND, UPON ARRIVAL AT DESTINATION, WOULD NOT UNLATCH THEREFORE TRAPPING THE CHILD IN THE CAR. THE CHILD HAD TO EXTRICATE THEM SELF FROM THE LATCHED BELT TO BECOME FREE OF THE CAR. THE SEAT BELT IS STILL LATCHED AND WILL NOT RELEASE. I CONTACTED THE SERVICE DEPARTMENT AT THE LOCAL DEALER AND THEY ARE UNWILLING TO FIX OR REPLACE THE BELT AT THEIR EXPENSE. IF I HAD BEEN INVOLVED IN AN ACCIDENT, THIS TYPE OF FAILURE COULD RESULT IN DEATH. THIS IS A SERIOUS MALFUNCTION TO THE ORIGINALLY INSTALLED SAFETY EQUIP…

Look up ODI 10243849 at NHTSA ↗

00.0%

No examples available for this selection.

Engine And Engine Cooling:Engine
215.4%
ODI 10141236 · 51,000 mi

I OWN A 2001 SUZUKI XL7 4X4, 51,000 MILES. SUZUKI WON'T HONOR THEIR WARRANTY FOR THIS ENGINE. THE WARRANTY IS FOR 100,000 MILES OR 7 YEARS ON THE ENGINE. WELL, I HAVE A SERIOUS PROBLEM WITH MY SUZUKI XL7. THERE IS AN ENGINEERING DESIGN FLAW IN THE AUTOMATIC TENSION ADJUSTMENT FOR THE TIMING CHAIN AS NOTED IN A SUZUKI INTERNAL SERVICE BULLETIN. SUZUKI TURNS A DEAF EAR AND BLIND EYE TO THIS PROBLEM. IT WILL COST ME $3,000 TO FIX MY CAR. THIS VEHICLE IS UNSAFE TO DRIVE, THE ENGINE JUST STOPPED ON ME, WHILE I WAS DRIVING HOME FROM WORK, AT…

Look up ODI 10141236 at NHTSA ↗

12.9%
ODI 10086904 · 35,900 mi

BROUGHT VEHICLE TO ONE DEALER, MULTIPLE TIMES REGARDING ENGINE COOLANT EMPTY, OVERHEATING. FIRST DEALER STATED WAS BAD RADIATOR CAP. REPLACED, AND PROBLEM STILL OCCURRED. WENT TO THIS DEALER 3 TIMES FOR PROBLEM WITH NO RESOLUTION. FINALLY WENT TO ANOTHER DEALER, AND FOUND CYLINDER HEADS TO BE BAD, STATED PROBLEM COULD HAVE BEEN AVOIDED IF DIAGNOSED EARLIER. ORIGINAL DEALER WANTED FEE FOR DIAGNOSIS, EVEN THOUGH CAR STILL UNDER FULL WARRANTY. AFTER REPLACEMENT, ENGINE NOW MAKES CONSTANT TICKING/KNOCK AND PING NOISE WHEN DRIVING, AND MORE PR…

Look up ODI 10086904 at NHTSA ↗

14.2%
ODI 10113678 · 20,000 mi

WHILE DRIVING AT HIGHWAY SPEEDS A LOUD ROARING SOUND WAS HEARD FROM THE ENGINE COMPARTMENT. *AK

Look up ODI 10113678 at NHTSA ↗

12.2%
ODI 10046546 · 120 mi

WHILE DRIVING ON FLAT ROAD, THE VEHICLE DID NOT ACCELERATE OVER 50-60 MPH. THE DEALERSHIP WAS UNABLE TO DUPLICATE THE PROBLEM. *AK THE CONSUMER PURCHASED THE VEHICLE WITH WHAT SHE THOUGHT WAS MINOR COSMETIC PROBLEMS THEN THEY STARTED TO GET WORSE AS TIME WENT ON, THERE WAS A DRAGGING WHICH CAME FROM THE REAR INTERIOR, THE SEAT BELT HOLDERS RATTLED, THE LEATHER SEATS HAD SINK HOLES WHERE THE BATTING WAS COMING FROM THE LEATHER, AND THERE WAS A LOUD ROAR COMING FROM THE ENGINE. *SCC *JB

Look up ODI 10046546 at NHTSA ↗

15.6%
ODI 10179448 · 35,000 mi

TL*- WHILE DRIVING ON THE HIGHWAY THE ENGINE CHECK LIGHT ON A 2005 SUZUKI XL7 TURNED ON. WITHIN MINUTES OF THE ENGINE CHECK LIGHT COMING ON THE VEHICLE STARTED TO LOSE POWER, GOING FROM 60 MPH AND DECREASING ITS SPEED UNTIL IT STOPPED RUNNING. THE CONTACT TOWED VEHICLE TO A DEALERSHIP. AT THE DEALERSHIP THEY STATED THAT THE VEHICLE HAD NO ENGINE COOLANT, AND THAT WAS THE CAUSE OF THE FAILURE. THE CONTACT WAS CONCERNED BECAUSE HE NEVER GOT ANY INDICATION OR WARNING THAT THERE WAS A PROBLEM THAT NEEDED TO BE SERVICED ON THE VEHICLE. *A…

Look up ODI 10179448 at NHTSA ↗

13.6%
ODI 10174789 · 8,000 mi

AFTER COMING TO A FULL STOP IN TRAFFIC BEHIND ANOTHER VEHICLE, ATTEMPT NORMAL ACCELERATION TO CONTINUE IN TRAFFIC FLOW. VEHICLE SPEED THEN STALLS AT UNDER 25 MPH WITH RPMS GREATER THAN 3.5 AND ENGINE ROARING. PULLED OVER TO CURB AND PARKED. WITH VEHICLE IN PARK , REVVED ENGINE TO OVER COME STALL. WHEN TAKING VEHICLE OUT OF PARK IT JUMPED FORWARD AND REAR ENDED THE VEHICLE IN FRONT. *JB

Look up ODI 10174789 at NHTSA ↗

Equipment:Appliance:Air Conditioner
323.1%
ODI 10164125 · 47,000 mi

THE A/C COMPRESSOR HAS FAILED AT APPROX. 47,000 MILES. I HAVE CHECKED WITH MANY OTHER SUZUKI OWNERS AND THE DEALERSHIP HERE LOCALLY. THEY ALL STATE THIS IS COMMON FOR SUZUKI'S. DUE TO THE HIGH REPLACEMENT COST OF THE COMPRESSOR I AM CURRENTLY WITHOUT A/C WITH A 110 DEGREE HEAT INDEX. I WILL BE PURCHASING THE NEW COMPRESSOR AND HAVING IT INSTALLED SOON. *JB

Look up ODI 10164125 at NHTSA ↗

25.7%
ODI 10249614 · 38,000 mi

I HAVE A 2002 SUZUKI XL-7 AND IN JAN 2005 NEWBURGH SUZUKI HAD TO REPLACE THE A/C COMPRESSOR BECAUSE LOCKED UP. VEH ONLY HAD 13,247 MILES ON IT. NOW AGAIN NOV 2008 VEH ONLY HAS 38,000 MILES ON IT COMPRESSOR IS STARTING TO LOCK UP AGAIN. *TR

Look up ODI 10249614 at NHTSA ↗

14.2%
ODI 10109034

RECALL CAMPAIGN FOR THE SUZUKI XL-7. FUNNY BURNING SMELL EACH TIME THE AIR CONSITIONER IS TURNED ON. ALSO GAS MILEAGE IS A PROLEM. *BF

Look up ODI 10109034 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Engine And Engine CoolingToo few reports for a range47,000 mi3 (sparse)
ODI 10249614 · 38,000 mi

I HAVE A 2002 SUZUKI XL-7 AND IN JAN 2005 NEWBURGH SUZUKI HAD TO REPLACE THE A/C COMPRESSOR BECAUSE LOCKED UP. VEH ONLY HAD 13,247 MILES ON IT. NOW AGAIN NOV 2008 VEH ONLY HAS 38,000 MILES ON IT COMPRESSOR IS STARTING TO LOCK UP AGAIN. *TR

Look up ODI 10249614 at NHTSA ↗

ODI 10361496 · 47,000 mi

2002 SUZUKI XL7 A/C COMPRESSOR. WHILE DRIVING AT 65-70 MPH ON THE HIGHWAY, THE AIR CONDITIONING COMPRESSOR LOCKED UP AND SNAPPED THE BELT CAUSING THE POWER STEERING TO STOP WORKING AND THE CAR TO OVERHEAT. I PAID 1200 TO HAVE IT FIXED ABOUT 2 YEARS AGO. NOW THE NEW ONE IS MAKING A LOT OF NOISE AND NEEDS TO BE REPLACED. I LOOKED ON MESSAGE BOARDS AND SEE THAT THIS IS A HUGE PROBLEM ON THESE CARS FOR HUNDREDS IF NOT THOUSANDS OF PEOPLE. THIS COMPANY NEEDS TO CORRECT THIS PROBLEM. IT'S A MAJOR SAFETY ISSUE AND VERY EXPENSIVE TO FIX MULTIPLE TIMES.…

Look up ODI 10361496 at NHTSA ↗

ODI 10479723 · 80,000 mi

AC COMPRESSOR WENT OUT TWICE IN MY 2002 SUZUKI XL-7. ONCE IN AUGUST 2009 AND AGAIN IN MAY 2012. I HAD TO HAVE IT REPLACED TWICE BECAUSE IT WAS A PRETTY HOT SUMMER. IT ASSUME IF THE CAR LAST ANOTHER FEW YEARS, I WILL HAVE TO REPLACE IT AGAIN. HOW ANNOYING! ALSO, AFTER THE SUMMER MONTHS, DURING THE WINTER MONTHS WHEN I NEED TO TURN ON THE HEAT, THE SERVICE ENGINE LIGHT COMES ON. I GOT THIS TESTED AND IT HAD TO DO WITH THE AC COMPRESSOR. THIS MAKES SENSE BECAUSE THE XL-7 COMPRESSOR IS DUAL. IT'S RUNS AC AND HEAT. POWER STEERING HAS BEEN LEAKIN…

Look up ODI 10479723 at NHTSA ↗

SteeringToo few reports for a range80,000 mi3 (sparse)
ODI 10268646 · 59,000 mi

TL*THE CONTACT OWNS A 2002 SUZUKI XL-7. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT HEARD A KNOCKING SOUND. THE AIR CONDITIONING SHUT OFF AND SHE EXITED OFF THE INTERSTATE. IN ADDITION, THE POWER STEERING WOULD NOT ALLOW HER TO TURN PROPERLY. SHE TURNED OFF THE VEHICLE AND ATTEMPTED TO RESTART IT, BUT THE FAILURES CONTINUED. THE CONTACT MANAGED TO DRIVE TO A SERVICE STATION AND THE MECHANIC STATED THAT THE ISSUE MAY HAVE BEEN THE POWER STEERING. SHE PURCHASED FLUID, BUT ANOTHER MECHANIC STATED THAT THE BELT FAILED. THE CONTACT WENT T…

Look up ODI 10268646 at NHTSA ↗

ODI 10479723 · 80,000 mi

AC COMPRESSOR WENT OUT TWICE IN MY 2002 SUZUKI XL-7. ONCE IN AUGUST 2009 AND AGAIN IN MAY 2012. I HAD TO HAVE IT REPLACED TWICE BECAUSE IT WAS A PRETTY HOT SUMMER. IT ASSUME IF THE CAR LAST ANOTHER FEW YEARS, I WILL HAVE TO REPLACE IT AGAIN. HOW ANNOYING! ALSO, AFTER THE SUMMER MONTHS, DURING THE WINTER MONTHS WHEN I NEED TO TURN ON THE HEAT, THE SERVICE ENGINE LIGHT COMES ON. I GOT THIS TESTED AND IT HAD TO DO WITH THE AC COMPRESSOR. THIS MAKES SENSE BECAUSE THE XL-7 COMPRESSOR IS DUAL. IT'S RUNS AC AND HEAT. POWER STEERING HAS BEEN LEAKIN…

Look up ODI 10479723 at NHTSA ↗

ODI 10648401 · 115,420 mi

THIS 2002 SUZUKI XL7 LIMITED STARTED TO HAVE TOUCHY STEERING AT 55 MPH AND UP. IT IS SO SENSITIVE THAT IT CAN EVEN CHANGE LANES. WHEN THE STEERING ACTS UP THE WHOLE VEHICLE VIBRATES. I HAD NEW TIRES AND ALIGNMENT AND CHECKED FOR ANY SLACK IN ANYTHING UNDER THE VEHICLE AND IT CHECKED OUT GOOD. I HAVE CHECKED ON THE INTERNET AND FOUND THAT SEVERAL PEOPLE HAVE HAD THE SAME PROBLEM. SOME OF THE PEOPLE SPENT HUNDREDS OF DOLLARS AND STILL HAVE THE SAME PROBLEM. I THINK THAT IT IS DANGEROUS TO DRIVE AND OTHER PEOPLE NEED TO KNOW ABOUT THE PROBLEM. *…

Look up ODI 10648401 at NHTSA ↗

Vehicle Speed ControlToo few reports for a range39,250 mi2 (sparse)
ODI 10064120 · 39,500 mi

FIRST OCCASION APPROX 1/04 - BACKING UP OUT OF A PARKING SPOT AND CAR ACCELERATED UNCONTROLLABLY ON ITS OWN. I PUT BOTH FEET ON THE BRAKE AND STILL COULD NOT STOP VEHICLE-HAD TO PUT CAR IN PARK TO STOP. IF SOMEONE WAS IN BACK OF ME I WOULD HAVE CAUSED A CRASH. SIMULTANEOUS WITH THIS INCIDENT, I RECEIVED A RECALL FROM SUZUKI FOR THIS PARTICULAR PROBLEM AND TOOK CAR IN FOR RECALL SERVICE. SECOND OCCASION, 3/25/04 - WAITING IN LINE TO GO INTO CAR WASH WHEN CAR DID THE SAME THING-ACCELERATED UNCONTROLLABLY. LUCKILY NO ONE WAS IN FRONT OF ME, …

Look up ODI 10064120 at NHTSA ↗

ODI 10119084 · 39,000 mi

WHILE BACKING OUT OF A PARKING SPACE, THE VEHICLE SUDDENLY/UNEXPECTEDLY ACCELERATED. THE CONSUMER APPLIED THE BRAKES HARD AND TURNED OFF THE IGNITION SWITCH. THE DEALER WAS NOTIFIED AT THIS TIME. *JB DURING ACCELERATION CRACKED DIFFERENTIAL, DO NOT KNOW WHAT THE CAUSED. MAYBE DEALER DIDN'T FIX PRIOR RECALL WHICH HAD TO DO WITH ACCELERATOR CABLE. VEHICLE WAS REVVING UP, IT'S A GOOD THING CONSUMER WIFE SHUT THE IGNITION OFF. CONSUMER WARRANTY HAD TO PAY $1543.34 FOR WHAT THEY FEEL WAS THE DEALERS FAULT WHICH IS NOT FAIR. *BF

Look up ODI 10119084 at NHTSA ↗

Equipment:Appliance:Air ConditionerToo few reports for a range48,500 mi2 (sparse)
ODI 10249614 · 38,000 mi

I HAVE A 2002 SUZUKI XL-7 AND IN JAN 2005 NEWBURGH SUZUKI HAD TO REPLACE THE A/C COMPRESSOR BECAUSE LOCKED UP. VEH ONLY HAD 13,247 MILES ON IT. NOW AGAIN NOV 2008 VEH ONLY HAS 38,000 MILES ON IT COMPRESSOR IS STARTING TO LOCK UP AGAIN. *TR

Look up ODI 10249614 at NHTSA ↗

ODI 10268646 · 59,000 mi

TL*THE CONTACT OWNS A 2002 SUZUKI XL-7. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT HEARD A KNOCKING SOUND. THE AIR CONDITIONING SHUT OFF AND SHE EXITED OFF THE INTERSTATE. IN ADDITION, THE POWER STEERING WOULD NOT ALLOW HER TO TURN PROPERLY. SHE TURNED OFF THE VEHICLE AND ATTEMPTED TO RESTART IT, BUT THE FAILURES CONTINUED. THE CONTACT MANAGED TO DRIVE TO A SERVICE STATION AND THE MECHANIC STATED THAT THE ISSUE MAY HAVE BEEN THE POWER STEERING. SHE PURCHASED FLUID, BUT ANOTHER MECHANIC STATED THAT THE BELT FAILED. THE CONTACT WENT T…

Look up ODI 10268646 at NHTSA ↗

Service Brakes, HydraulicToo few reports for a range77,500 mi2 (sparse)
ODI 10233216 · 50,000 mi

I AM CHANGING MY FRONT BRAKES EVERY OTHER MONTH AND THE CALIPER HAS BEEN BAD NOW FOR A FEW MONTHS. THIS IS THE ONLY CAR I HAVE EVER HAD TO DO THIS WITH. IN FACT A FEW WEEKS AFTER CHANGING THE BRAKES. THEY ARE GRINDING AND THE ABS LIGHT COMES ON OCCASIONALLY. THIS CANNOT BE NORMAL FOR ANY VEHICLE. I DO NOT KNOW WHERE TO LOOK FOR RECALLS OR PROBLEMS WITH THE BRAKES. OR IS THERE SOMEWHERE I NEED TO LOOK. I THOUGHT AT ONE TIME I SAW NOTICES ABOUT BRAKE PROBLEMS. THANK YOU TAMI IVEY *TR

Look up ODI 10233216 at NHTSA ↗

ODI 10380351 · 105,000 mi

CONDENSATION FROM VEHICLES AIR CONDITIONING DRIPS ONTO THE INSULATION AROUND BRAKE LINE THAT IS SUPPOSED TO PROTECT BRAKE LINE FROM EXHAUST MANIFOLD HEAT. LIVING IN TEXAS THE VEHICLE RARELY IS TURNED ON WITHOUT THE AIR CONDITIONING. THE CONTINUED SATURATION, DRYING AND VIBRATION OF NORMAL DAY TO DAY USE CAUSED A LEAK IN ONE OF THE TWO BRAKE LINES LEADING TO THE REAR OF THE VEHICLE. THIS WAS DISCOVERED AFTER OWNER REPORTED SPONGY FEELING AND LOSS OF BRAKE HOLDING STRENGTH WHILE IN STOPPED POSITION. UPON FURTHER INSPECTION IT WAS NOTICED BO…

Look up ODI 10380351 at NHTSA ↗

TiresToo few reports for a range25,000 mi2 (sparse)
ODI 10121018 · 5,000 mi

DT: CONSUMER HAD CAR FOR 2 YEARS. ABOUT EVERY 5,000 MILES HAD TO CHANGE THE TIRES ON THE FRONT END DUE TO THEM WEARING OUT ON THE INSIDE OF THE TIRES. VEHICLE WAS TAKEN TO DEALER FOR FRONT END ALIGNMENT. FRONT END ALIGNMENT DID CORRECT THE PROBLEM. *TT

Look up ODI 10121018 at NHTSA ↗

ODI 10124107 · 45,000 mi

DT: THE CONSUMER OWNS A 2002 SUZUKI XL7. VEHICLE HAS WENT THROUGH FOUR SETS OF TIRES WITHIN 45000 MILES. SUZUKI HAD REPLACED ALL FOUR TIRES AND KEPT THE CAR FOR DAYS TRYING TO GET THE CAR TO ALIGN. THE TIRE COMPANY SAYS THAT THE ALIGNMENT IS NOT OUT ENOUGH TO DAMAGE THE TIRES. OTHER PEOPLE HAS HAD THIS PROBLEM AND THERE IS COMPLAINTS ON THE NHTSA WEBSITE THEY HAVE ALSO HEARD OF THE 2003 WITH THE SAME PROBLEM. *TT

Look up ODI 10124107 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

1 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-100None

No examples available for this selection.

2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-09 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 29 reports

2005: 9 complaints · 2006: 8 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2005259
2006368
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20051800
20062800

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentEngine And Engine CoolingSteeringVehicle Speed ControlVehicle Speed Control:Accelerator PedalEquipment:Appliance:Air ConditionerService Brakes, HydraulicTiresAir Bags
Engine And Engine Cooling—
1
ODI 10479723 · 80,000 mi

AC COMPRESSOR WENT OUT TWICE IN MY 2002 SUZUKI XL-7. ONCE IN AUGUST 2009 AND AGAIN IN MAY 2012. I HAD TO HAVE IT REPLACED TWICE BECAUSE IT WAS A PRETTY HOT SUMMER. IT ASSUME IF THE CAR LAST ANOTHER FEW YEARS, I WILL HAVE TO REPLACE IT AGAIN. HOW ANNOYING! ALSO, AFTER THE SUMMER MONTHS, DURING THE WINTER MONTHS WHEN I NEED TO TURN ON THE HEAT, THE SERVICE ENGINE LIGHT COMES ON. I GOT THIS TESTED AND IT HAD TO DO WITH THE AC COMPRESSOR. THIS MAKES SENSE BECAUSE THE XL-7 COMPRESSOR IS DUAL. IT'S RUNS AC AND HEAT. POWER STEERING HAS BEEN LEAKIN…

Look up ODI 10479723 at NHTSA ↗

00
1
ODI 10249614 · 38,000 mi

I HAVE A 2002 SUZUKI XL-7 AND IN JAN 2005 NEWBURGH SUZUKI HAD TO REPLACE THE A/C COMPRESSOR BECAUSE LOCKED UP. VEH ONLY HAD 13,247 MILES ON IT. NOW AGAIN NOV 2008 VEH ONLY HAS 38,000 MILES ON IT COMPRESSOR IS STARTING TO LOCK UP AGAIN. *TR

Look up ODI 10249614 at NHTSA ↗

000
Steering
1
ODI 10479723 · 80,000 mi

AC COMPRESSOR WENT OUT TWICE IN MY 2002 SUZUKI XL-7. ONCE IN AUGUST 2009 AND AGAIN IN MAY 2012. I HAD TO HAVE IT REPLACED TWICE BECAUSE IT WAS A PRETTY HOT SUMMER. IT ASSUME IF THE CAR LAST ANOTHER FEW YEARS, I WILL HAVE TO REPLACE IT AGAIN. HOW ANNOYING! ALSO, AFTER THE SUMMER MONTHS, DURING THE WINTER MONTHS WHEN I NEED TO TURN ON THE HEAT, THE SERVICE ENGINE LIGHT COMES ON. I GOT THIS TESTED AND IT HAD TO DO WITH THE AC COMPRESSOR. THIS MAKES SENSE BECAUSE THE XL-7 COMPRESSOR IS DUAL. IT'S RUNS AC AND HEAT. POWER STEERING HAS BEEN LEAKIN…

Look up ODI 10479723 at NHTSA ↗

—00
1
ODI 10268646 · 59,000 mi

TL*THE CONTACT OWNS A 2002 SUZUKI XL-7. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT HEARD A KNOCKING SOUND. THE AIR CONDITIONING SHUT OFF AND SHE EXITED OFF THE INTERSTATE. IN ADDITION, THE POWER STEERING WOULD NOT ALLOW HER TO TURN PROPERLY. SHE TURNED OFF THE VEHICLE AND ATTEMPTED TO RESTART IT, BUT THE FAILURES CONTINUED. THE CONTACT MANAGED TO DRIVE TO A SERVICE STATION AND THE MECHANIC STATED THAT THE ISSUE MAY HAVE BEEN THE POWER STEERING. SHE PURCHASED FLUID, BUT ANOTHER MECHANIC STATED THAT THE BELT FAILED. THE CONTACT WENT T…

Look up ODI 10268646 at NHTSA ↗

000
Vehicle Speed Control00—00000
Vehicle Speed Control:Accelerator Pedal000—0000
Equipment:Appliance:Air Conditioner
1
ODI 10249614 · 38,000 mi

I HAVE A 2002 SUZUKI XL-7 AND IN JAN 2005 NEWBURGH SUZUKI HAD TO REPLACE THE A/C COMPRESSOR BECAUSE LOCKED UP. VEH ONLY HAD 13,247 MILES ON IT. NOW AGAIN NOV 2008 VEH ONLY HAS 38,000 MILES ON IT COMPRESSOR IS STARTING TO LOCK UP AGAIN. *TR

Look up ODI 10249614 at NHTSA ↗

1
ODI 10268646 · 59,000 mi

TL*THE CONTACT OWNS A 2002 SUZUKI XL-7. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT HEARD A KNOCKING SOUND. THE AIR CONDITIONING SHUT OFF AND SHE EXITED OFF THE INTERSTATE. IN ADDITION, THE POWER STEERING WOULD NOT ALLOW HER TO TURN PROPERLY. SHE TURNED OFF THE VEHICLE AND ATTEMPTED TO RESTART IT, BUT THE FAILURES CONTINUED. THE CONTACT MANAGED TO DRIVE TO A SERVICE STATION AND THE MECHANIC STATED THAT THE ISSUE MAY HAVE BEEN THE POWER STEERING. SHE PURCHASED FLUID, BUT ANOTHER MECHANIC STATED THAT THE BELT FAILED. THE CONTACT WENT T…

Look up ODI 10268646 at NHTSA ↗

00—000
Service Brakes, Hydraulic00000—00
Tires000000—0
Air Bags0000000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

2 patterns with matching reports.

Steering assistance concerns

4 mentions · 11.4% of complaints

Median mileage: 61,000 mi (4 usable records).

ODI 10241923 · 63,000 mi

NO EVENT LEAD UP TO THE FAILURE OF THE COMPRESSOR IT JUST STARTED TO SQUEAL ONE DAY. THE FAILURE HAPPENED IN ABOUT MARCH IN MY SUZUKI XL-7 2002 WHEN I TRIED TO TURN ON THE HEAT AND THE FAN WOULD NOT PUMP OUT THE HEAT AND IT MADE A LOAD SQUEALING NOISE. I HAVE TAKEN IT IN TO A MECHANIC AND HE SAID THE COMPRESSOR WENT OUT AND NOT ONLY DID THAT GO OUT BUT WHEN IT DIED IT CREATED METAL SHAVINGS WHICH WERE SUCKED INTO TWO OTHER PARTS. THE MECHANIC SAID THAT IT IS RARE THAT A COMPRESSOR SHOULD GO OUT AT 63,000 MILES AND IT COULD EFFECT THE POWER S…

Look up ODI 10241923 at NHTSA ↗

ODI 10268646 · 59,000 mi

TL*THE CONTACT OWNS A 2002 SUZUKI XL-7. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT HEARD A KNOCKING SOUND. THE AIR CONDITIONING SHUT OFF AND SHE EXITED OFF THE INTERSTATE. IN ADDITION, THE POWER STEERING WOULD NOT ALLOW HER TO TURN PROPERLY. SHE TURNED OFF THE VEHICLE AND ATTEMPTED TO RESTART IT, BUT THE FAILURES CONTINUED. THE CONTACT MANAGED TO DRIVE TO A SERVICE STATION AND THE MECHANIC STATED THAT THE ISSUE MAY HAVE BEEN THE POWER STEERING. SHE PURCHASED FLUID, BUT ANOTHER MECHANIC STATED THAT THE BELT FAILED. THE CONTACT WENT T…

Look up ODI 10268646 at NHTSA ↗

ODI 10361496 · 47,000 mi

2002 SUZUKI XL7 A/C COMPRESSOR. WHILE DRIVING AT 65-70 MPH ON THE HIGHWAY, THE AIR CONDITIONING COMPRESSOR LOCKED UP AND SNAPPED THE BELT CAUSING THE POWER STEERING TO STOP WORKING AND THE CAR TO OVERHEAT. I PAID 1200 TO HAVE IT FIXED ABOUT 2 YEARS AGO. NOW THE NEW ONE IS MAKING A LOT OF NOISE AND NEEDS TO BE REPLACED. I LOOKED ON MESSAGE BOARDS AND SEE THAT THIS IS A HUGE PROBLEM ON THESE CARS FOR HUNDREDS IF NOT THOUSANDS OF PEOPLE. THIS COMPANY NEEDS TO CORRECT THIS PROBLEM. IT'S A MAJOR SAFETY ISSUE AND VERY EXPENSIVE TO FIX MULTIPLE TIMES.…

Look up ODI 10361496 at NHTSA ↗

Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Brake response concerns

3 mentions · 8.6% of complaints

Median mileage: 44,500 mi (2 usable records).

ODI 10065218

WHILE PRESSING ON THE ACCELERATOR PEDAL THE PEDAL STUCK TO THE FLOOR. THIS CAUSED THE DRIVER TO STEP ON THE BRAKE PEDAL, AND PUT THE VEHICLE IN NEUTRAL. CONSUMER HAD CONTACTED THE DEALER ABOUT THIS ISSUE. HOWEVER, MECHANIC WAS UNABLE TO DUPLICATE THE PROBLEM. *AK

Look up ODI 10065218 at NHTSA ↗

ODI 10125986 · 21,000 mi

I WAS PULLING INTO MY GARAGE AND I HAD MY FOOT ON THE BRAKE NOT THE ACCELERATOR PEDAL. THE ENGINE SURGED AND PULLED MY TRUCK INTO THE FRONT WALL OF MY GARAGE RESULTING IN BODY DAMAGE TO THE HOOD AND FRONT BUMPER. AFTER HITTING THE WALL, THE WALL BEING WHAT STOPPED ME, MY TRUCK CAME BACK DOWN TO A NORMAL IDLE. AT THIS POINT, THE BRAKE PEDAL WAS ABLE TO BE PUSHED ALL THE WAY TO THE FLOOR AND AFTER THE INCIDENT MY POWER WINDOWS WERE MALFUNCTIONING. THE WINDOWS WOULD NOT ROLL DOWN, BUT MADE A VERY LOUD CLICKING NOISE WHEN WE WOULD PRESS THE BUTTON …

Look up ODI 10125986 at NHTSA ↗

ODI 10272750 · 68,000 mi

TL*THE CONTACT OWNS A 2002 SUZUKI XL-7. WHILE DRIVING 35 MPH DOWNHILL ON PAVED ROADS, THE FRONT BRAKES FAILED AND CAUSED THE VEHICLE TO PULL TO THE RIGHT. THE CONTACT CALLED THE DEALER IN REFERENCE TO NHTSA CAMPAIGN ID NUMBER 05V452000 (SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR) AND WAS INFORMED THAT HIS VIN WAS EXCLUDED FROM THE RECALL. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 68,000 AND CURRENT MILEAGE WAS 71,000. UPDATED 6/18/09 *CN UPDATED 06/22/09*JB

Look up ODI 10272750 at NHTSA ↗

Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b