Auto Recall Watch
U.S. public vehicle records

2017 Tesla MODEL S problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

424 owner complaints analyzed

9 distinct recall campaigns

24,000 mi median reported failure mileage

Scope: 2017 model year. Data updated: . 205 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Suspension is the most frequently named component, appearing in 107 of 424 complaints (25.2%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior8219.3%
Steering behavior5412.7%
Electrical and battery issues296.8%
Transmission and shifting40.9%
Engine operation30.7%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Suspension
107
Electrical System
106
Unknown Or Other
96
Forward Collision Avoidance: Adaptive Cruise Control
47
Steering
47
Vehicle Speed Control
35
Forward Collision Avoidance: Automatic Emergency Braking
27
Exterior Lighting
26
Component breakdown data
CategoryCount
Suspension107
Electrical System106
Unknown Or Other96
Forward Collision Avoidance: Adaptive Cruise Control47
Steering47
Vehicle Speed Control35
Forward Collision Avoidance: Automatic Emergency Braking27
Exterior Lighting26

Suspension: 107; Electrical System: 106; Unknown Or Other: 96; Forward Collision Avoidance: Adaptive Cruise Control: 47; Steering: 47; Vehicle Speed Control: 35; Forward Collision Avoidance: Automatic Emergency Braking: 27; Exterior Lighting: 26

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
105
25,000 to 49,999
59
50,000 to 74,999
29
75,000 to 99,999
9
100,000 to 149,999
3
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,000105
25,000 to 49,99959
50,000 to 74,99929
75,000 to 99,9999
100,000 to 149,9993
150,000 and above0

Under 25,000: 105; 25,000 to 49,999: 59; 50,000 to 74,999: 29; 75,000 to 99,999: 9; 100,000 to 149,999: 3; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (105). 219 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2017
18
2018
42
2019
18
2020
74
2021
83
2022
77
2023
38
2024
37
2025
25
2026
12
Complaints over time data
CategoryCount
201718
201842
201918
202074
202183
202277
202338
202437
202525
202612

2017: 18; 2018: 42; 2019: 18; 2020: 74; 2021: 83; 2022: 77; 2023: 38; 2024: 37; 2025: 25; 2026: 12

Pattern summary

Suspension leads the component reports. Braking behavior appears in 82 complaint narratives. Steering behavior appears in 54 complaint narratives. Electrical and battery issues appears in 29 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11015893 · 2017-08-17 (August 17, 2017)

WHILE TURNING RIGHT AND SLOWLY PULLING INTO A PARKING SPACE WHEN I HIT THE BRAKE THE CAR ACCELERATED RAPIDLY AND JUMPED OVER THE BUMPER AND LANDED IN A GRASSY SPOT. FORTUNATE IT DIDN'T HIT ANYTHING OR ANYONE, I'M CONCERNED THAT THIS COULD HAPPEN AGAIN AND NOT HAVE A BENIGN OUTCOME. TESLA'S FIRST REACTION IS "I" MUST HAVE HIT THE GAS PETAL BY MISTAKE; I WOULD LIKE TO ACCEPT THAT HOWEVER I DON'T. TO START A TESLA YOU TOUCH THE BRAKE, MORE TESTING IS NEEDED TO ASSURE BRAKES DON'T CREATE FALSE ACCELERATION THIS IS A VERY DANGEROUS SITUATION. I WA…

Owner-reported narrative. 620 miles reported. Look up ODI 11015893 at NHTSA ↗

Owner report 11021371 · 2017-09-04 (September 4, 2017)

THE TESLA SPED UP AND HAD A SUDDEN UNINTENTIONAL ACCELERATION. I WAS DRIVING DOWN THE DRIVEWAY SLOWLY AND THE CAR SUDDENLY ACCELERATED TO A VERY HIGH SPEED. IT ALMOST WENT OVER A WALL AND I HAD TO SWERVE THE WHEEL TO AVOID GOING OVER A WALL. WHEN I SLAMMED ON THE BRAKES, THE CAR STOPPED FULLY ONLY A FEW INCHES AWAY FROM ANOTHER PARKED VEHICLE.

Owner-reported narrative. 5,602 miles reported. Look up ODI 11021371 at NHTSA ↗

Owner report 11005992 · 2017-07-17 (July 17, 2017)

ON JULY 13, 2017, MY TESLA WAS DRIVING SOUTH ON THE I-680 IN THE VICINITY OF FREMONT, CALIFORNIA. MY VEHICLE WAS IN SELF-DRIVE MODE TRAVELING IN THE LEFT-MOST LANE AT 65 MPH. MY HANDS WERE ON THE STEERING WHEEL. WE ENTERED A LONG CURVE TO THE RIGHT AND APPROACHED STOPPED CARS AHEAD OF US. THE SELF-DRIVE MODE IN MY TESLA THEN STOPPED OPERATING AND I WAS LEFT TO SUDDENLY HAVE TO STEER THE TESLA ONTO THE LEFT SHOULDER OF THE HIGHWAY IN ORDER TO AVOID HITTING THE VEHICLE DIRECTLY AHEAD OF ME. THIS ALL OCCURRED UNDER CLEAR SKIES AND DRY ROAD CONDITI…

Owner-reported narrative. 600 miles reported. Look up ODI 11005992 at NHTSA ↗

Owner report 11047950 · 2017-11-22 (November 22, 2017)

THIS IS A COMPLAINT ABOUT THE ABSOLUTE MADNESS OF TESLA AUTOPILOT. HERE IS JUST ONE MORE EXAMPLE OF HOW DANGEROUS THIS SO CALLED AUTOPILOT REALLY IS. FROM TODAY'S FORUM POSTS. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/NAG-REDUCED-WITH-2017-46.102558/ D21MIKE, TODAY AT 6:01 PM BERTX SAID: ↑ HOLD THE WHEEL LIGHTLY WITH ONE HAND JUST ABOVE THE FLAT PORTION AT THE BOTTOM, ALONG THE SIDE, JUST LETTING THE WEIGHT OF YOUR HAND BEAR DOWN. DON'T STEER, BUT DON'T KEEP THE AP FROM STEERING. YOU WILL NEVER, EVER GET A NAG. IF YOU NEED TO DO S…

Owner-reported narrative. 5,000 miles reported. Look up ODI 11047950 at NHTSA ↗

Owner report 11020673 · 2017-08-30 (August 30, 2017)

THIS IS A COMPLAINT ABOUT THE ISSUE OF FIRES IN THE TESLA CARS. THERE WAS AN INVESTIGATION INTO THE FIRES IN 2013. TESLA CLAIMED THAT THE FIRES WERE STARTED BY AN OBJECT PUNCTURING THE BATTERY PACK AND THAT THE PROBLEM HAD BEEN SOLVED BY THE ADDITION OF A BATTERY SHIELD. SINCE THAT TIME THERE HAVE BEEN DOZENS MORE TESLA FIRES. IT IS OBVIOUS FROM LOOKING AT VIDEOS OF FIRES THAT IN MOST CASES IT IS NOT THE BATTERIES BURNING (THEY BURN WITH A WHITE FLAME AND WITH CELLS EXPLODING LIKE FIRE-CRACKERS) IN ALMOST EVERY CASE IT IS THE COOLANT FLUID…

Owner-reported narrative. 1,000 miles reported. Look up ODI 11020673 at NHTSA ↗

Owner report 11048161 · 2017-11-23 (November 23, 2017)

WE WERE IN A PARKING LOT OF "KIDQUEST MUSEUM" IN BELLEVUE , WA. , TAKING OUR GRAND DAUGHTER, ONE YEAR OLD, TO THE MUSEUM. OUR CAR WAS IN STATIONARY POSITION. WE WERE TRYING TO FIGURE OUT WHERE TO PARK. DURING THIS TIME, OUR MODEL X, TOOK OFF WITH UNINTENDED ACCELERATION AND WE COULD NOT CONTROL THE CAR. IT WAS INSTANTANEOUS, OUR CAR WENT AND HIT A PARKED CHEVY VAN. THIS VAN FWENT UPSIDE DOWN AND WENT OVER THE FENCE INTO THE LOT NEXT TO IT. AFTER THE IMPACT OUR CAR WENT AND HIT ELETRIC POLE, WENT INTO BUSHES AND OVER AN ELECTRICAL BOX OF…

Owner-reported narrative. 3,700 miles reported. Look up ODI 11048161 at NHTSA ↗

Owner report 11492598 · 2022-11-07 (November 7, 2022)

While parking, i heard some noises underneath the front wheel area and turns out the tires are rubbing against the wheel well liner and the pins that were holding the wheel well in place were popping off. When driving off, i noticed the alignment was off and felt the car shifting around in a weird way so i pulled over into a parking lot and can see the liner nearly ripped off. Took it to the tesla service center and turns out the fore links on driver side is broken and also recommended the passenger side be replaced add it is starting to Crac…

Owner-reported narrative. Look up ODI 11492598 at NHTSA ↗

Owner report 11580713 · 2024-04-02 (April 2, 2024)

1x while driving, the steering wheel locked up. Luckily this was only for about 1 second, and I was only traveling on a 25 mph road. If this was on a highway, it could have been deadly. 2x the car steering wheel would not move when shifting out of park. It required a tremendous amount of force to turn the wheel even slightly. The car needed to be reset multiple times in order to free up the wheel. This last time, I cannot get the wheel unstuck.

Owner-reported narrative. Look up ODI 11580713 at NHTSA ↗

Owner report 11376955 · 2020-11-29 (November 29, 2020)

THIS IS MY SECOND TESLA. I'VE HAD NOISES IN SUSPENSION AND HAVE BEEN TOLD IT WAS A CONTROL ARM AND PAID FOR IT. NOISE IMMEDIATELY RETURNED. LATER TOLD ITS STABILIZER. THAT WAS ON FIRST TESLA. MEDIA CONTROL UNIT CONSTANTLY FAILED. SECOND TESLA - [XXX]- SUSPENSION PROBLEMS. SOMETHING FEELS LIKE IT WILL POP OF I TURN WHEEL TOO FAR AND THE BRAKE OR SOMETHING MAKES A LOUD NOISE WHEN DISENGAGING. THEY SAY THEY CAN'T DUPLICATE BUT IT HAPPENS EVERY TIME I BRAKE OR RELEASE HOLD. MY MCU IS FAILING ON THIS CAR. THEY REPLACED THE RAM BUT IT STILL…

Owner-reported narrative. 62,000 miles reported. Look up ODI 11376955 at NHTSA ↗

Owner report 11505141 · 2023-02-02 (February 2, 2023)

Sudden loss of power steering is the issue. I was driving the car home and it was about a 5 mile trip. About half way home I tried to turn left and it took all of my strength to turn the wheel. I made it around that corner and the car did the same thing when I made a right turn. It continued for two more turns and something in the steering seemed to break loose when I arrived home and steering was normal as I backed the car into the driveway. The date was 02/01/2023 at around 7:30 PM. The roads were in good condition. We had driven over …

Owner-reported narrative. Look up ODI 11505141 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

424 unique complaints in this selection. Analysis snapshot: 2026-10-01.

48.3%Usable mileage205 / 424 records
100.0%Valid incident date424 / 424 records
100.0%Valid filing date424 / 424 records
100.0%Ordered incident and filing dates424 / 424 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component201220132014201520162017201820192020202120222023202420252026
Electrical System
3760.7%
ODI 10959509 · 70,000 mi

THE RIGHT REAR DOOR HANDLE BECAME NON-FUNCTIONAL WHEN ATTEMPTING TO OPEN THE CAR FROM OUTSIDE THE CAR. AFTER SERVICE BY THE MANUFACTURER (TESLA), THE DOOR HANDLE BECAME EXTERIORLY FUNCTIONAL, ALTHOUGH TO A DECREASED AMOUNT COMPARED TO OPTIMAL PERFORMANCE, BUT WAS LEFT IN A STATE OF INOPERABILITY FROM THE INTERIOR OF THE CAR. PULLING ON THE DOOR HANDLE FROM THE INSIDE WOULD NOT OPEN THE DOOR. IN THE EVENT OF A CRASH FROM THE LEFT SIDE, THE PASSENGER IN THE RIGHT REAR SEAT WOULD BE TRAPPED WITHOUT RECOURSE.

Look up ODI 10959509 at NHTSA ↗

19041.4%
ODI 10523183

I TOOK DELIVERY OF MY MODEL S ON MONDAY, JULY 1, 2013. I TOOK THE CAR FOR A FAST DRIVE AND I SMELLED SOMETHING BURNING. IT WAS COMING THROUGH THE VENTS. THE SMELL MADE ME DIZZY ALONG WITH MY FAMILY MEMBERS TO A POINT WHERE WE HAD TO STOP AND GET OUT OF THE CAR FOR AIR AND WALK IT OFF. WHY HASN'T THE GOVERNMENT ISSUED A RECALL ON THE TESLA MODEL S. I CALLED TESLA, I WAS TOLD, DO NOT WORRY ABOUT IT, THE SMELL WILL EVENTUALLY GO AWAY. THIS IS B.S. I PAID OVER $100,000 FOR A CAR THAT I CANNOT DRIVE FOR 2 TO 3 WEEKS BECAUSE OF A BURNING SMELL THAT M…

Look up ODI 10523183 at NHTSA ↗

13035.6%
ODI 10690639 · 535 mi

P85D LOST POWER ON ROAD, "PULL OVER SAFELY". WITH TESLA'S LATEST FIRMWARE UPDAT E0.167 PUSHED OTU UNTESTED TO ALL P85D CARS, THE CAR LOSES ALL POWER SUDDENLY WHEN DRIVING. IT LEAVES THE DRIVERS STRANDED IN THE MIDDLE OF ROADS DANGEROUSLY. TESLA IS NOT ISSUING A RECALL, AND IS TRYING TO SUPPRESS THIS AND MANY MANY OTHER QUALITY AND SAFETY ISSUES BY LIMITING THE INFORMATION TO ITS FORUMS ONLY, AND SOMETIMES REMOVING THOSE INFORMATION TO SUPPORT ITS HIGH QUALITY IMAGE, AND SUSTAIN ITS BUBBLE STOCK VALUATION. MORE DETAILS HERE IN THIS THREAD.…

Look up ODI 10690639 at NHTSA ↗

26239.2%
ODI 10779113 · 500 mi

TL* THE CONTACT OWNED A 2015 TESLA MODEL S. WHILE DRIVING 55 MPH, THE VEHICLE CAUGHT FIRE. THE VEHICLE WAS DESTROYED. THERE WERE NO INJURIES SUSTAINED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 500.

Look up ODI 10779113 at NHTSA ↗

14622.6%
ODI 10873723 · 5,500 mi

TL* THE CONTACT OWNS A 2016 TESLA MODEL S. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE LOW 12-VOLT BATTERY WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY PACK WAS NOT IN SYNC AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,500.

Look up ODI 10873723 at NHTSA ↗

10625.0%
ODI 11064628 · 1,969 mi

TESLA MODEL S 2017 SUDDEN UNINTENDED ACCELERATION- 1/18/2018, MORNING 9:05 AM. I WAS PULLING IN TO MY OFFICE PARKING SPOT WHERE I PARKED FOR 6 YEARS, I LET THE CAR SLOW TO ROLL CLOSER IN FRONT OF THE CURB. ALL OF A SUDDEN THE CAR ACCELERATED, GOT ON THE CURB, HIT THE OFFICE BUILDING. THE CAR WAS STILL GOING UNTIL I APPLIED THE BRAKE. THE ACCELERATION POINT WAS RIGHT BEFORE THE CURB, MEASURING FROM THE POINT TO THE WALL IS ONLY 7 FEET. TESLA SAID I WAS ON THE PEDAL FOR A SECOND LONG, I APPLIED PEDAL FROM 0-18%, AND QUICKLY APPLIED THE BRAKE. …

Look up ODI 11064628 at NHTSA ↗

3118.3%
ODI 11102347 · 49 mi

TL* THE CONTACT OWNS A 2018 TESLA MODEL S. WHILE APPROACHING A RED LIGHT, THE SPEED INCREASED AND THE VEHICLE FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE DROVE THROUGH THE TRAFFIC LIGHT AND CRASHED INTO A VEHICLE THAT WAS MAKING A LEFT TURN. THE FRONT DRIVER'S AIR BAG AND KNEE AIR BAGS DEPLOYED. THE FRONT DRIVER'S SIDE CURTAIN AIR BAGS HAD NOT DEPLOYED. THE DRIVER SUSTAINED SHOULDER AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE INSURANCE COMPANY TOWED THE VEHICLE TO A COLLISION REPAIR FA…

Look up ODI 11102347 at NHTSA ↗

49.1%
ODI 11242154 · 2,730 mi

ELECTRICAL PROBLEM ASSOCIATED WITH SOFTWARE UPDATE 2019.28.2 320FBAO. DOWNLOADED UPDATE AND FOLLOWING UPDATE ONE COULD HEAR SOLENOIDS OPENING & CLOSING FOLLOWED BY LEFT DAY TIME RUNNING LIGHT ILLUMINATING FOLLOWED BY RIGHT. DID A SOFT AND HARD RESET AND FACTORY RESET TO NO AVAIL. TOOK CAR INTO SERVICE CENTER AND UPDATE REMOVED AND TOLD TO RE ENTER UPDATE WHEN HOME. RE INSTALLED UPDATE AND SAME THING OCCURS. SPENT OVER AN HOUR TRYING TO FIND A NUMBER TO CALL TO TALK TO SOMEONE ABOUT THE PROBLEM. ON CHAT LINE TOLD TO DO ANOTHER HARD RESET A…

Look up ODI 11242154 at NHTSA ↗

67.5%
ODI 11366272 · 1,250 mi

ON SUNDAY OCT 11 AT 4:15 PM, AFTER A 1 HOUR RIDE, I HAD A 3RD UNINTENDED ACCELERATION INCIDENT PARKING MY TESLA IN MY GARAGE. I DROVE MY TESLA 4 TIMES SINCE HAVING OUR LAST 2 UNINTENDED ACCELERATION INCIDENTS ON AUGUST 18. I HAD LEFT MY SEATBELT CONNECTED FOR OUR LAST 4 RIDES AND HAD NO PROBLEMS PARKING THE CAR IN THE GARAGE EVEN WHEN HOT. THIS TIME I DISCONNECTED MY SEATBELT BEFORE PARKING ON THE TWO PARKING MATS IN THE GARAGE. MY WIFE GAVE ME THE 'FULL SIGN' WHEN BOTH TIRES WERE AGAINST THE 3" MAT RISERS WHICH MEANT MY FRONT BUMPER WAS 19" …

Look up ODI 11366272 at NHTSA ↗

2212.4%
ODI 11375608 · 300 mi

REAR PARKING SAFETY CAMERA FAILING WITH GREEN LINE, BRAND NEW CAR.HAPPENS IN MOTION AND STATIONARY, IN STREET AND IN DRIVEWAY. HAPPENS MULTIPLE TIMES, HAVE CAUGHT ON VIDEO. LONG KNOWN ISSUE DATING BACK ON SAME MODEL AT LEAST TO 2018, SEE HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/GREEN-LINE-ON-SCREEN-WHEN-CAMERA-IS-ON-AT-DARK.129223/ FOR IDENTICAL ISSUE. MULTIPLE SERVICE TRIPS, MORE TIME IN SERVICE THAN IN MY GARAGE, SERVICE CENTER SAYS THEY CANT FIX IT. QUOTE FROM SERVICE TICKET "UNFORTUNATELY THIS IS A KNOWN CONCERN AND IS UNDER INVESTIGATION A…

Look up ODI 11375608 at NHTSA ↗

1510.9%
ODI 11455846 · 1,500 mi

The contact owns a 2022 Tesla Model S. The contact stated that the shift bar became inoperable. The hazard warning activation switch was inoperable. The vehicle was taken to the local dealer where it was diagnosed that the control bar needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but no further assistance was provided. The approximate failure mileage was 1,500.

Look up ODI 11455846 at NHTSA ↗

65.3%
ODI 11519675

3 separate times the right pillar camera and 2 times for all cameras: The car's computer lost contact with the cameras and could not reconnect. In 2023, Tesla changed from radar to camera sensing technology. All driving functions relating to car positioning and cruise/speed control were lost at those times. Twice the car was under cruise control so the car interpreted this as 0 mph and initiated emergency braking from 75 mph on an interstate highway. I was able to avoid the following cars hitting me only by instantly accelerating back to post…

Look up ODI 11519675 at NHTSA ↗

410.5%
ODI 11596842

My Tesla was parked unlocked in my garage. I came out to drive it and all the doors were locked and would not open with my key card. It also would not unlock with my cell phone app. Tesla customer service also could not remotely unlock it. The vehicle had to be towed to a Tesla Service Center where they forced open the window to gain access. They stated the car needed a new control panel. I have read where Teslas have locked up with children in the car and parent could not gain access to the car. These situations need to be looked into…

Look up ODI 11596842 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Unknown Or Other
1219.7%
ODI 10959509 · 70,000 mi

THE RIGHT REAR DOOR HANDLE BECAME NON-FUNCTIONAL WHEN ATTEMPTING TO OPEN THE CAR FROM OUTSIDE THE CAR. AFTER SERVICE BY THE MANUFACTURER (TESLA), THE DOOR HANDLE BECAME EXTERIORLY FUNCTIONAL, ALTHOUGH TO A DECREASED AMOUNT COMPARED TO OPTIMAL PERFORMANCE, BUT WAS LEFT IN A STATE OF INOPERABILITY FROM THE INTERIOR OF THE CAR. PULLING ON THE DOOR HANDLE FROM THE INSIDE WOULD NOT OPEN THE DOOR. IN THE EVENT OF A CRASH FROM THE LEFT SIDE, THE PASSENGER IN THE RIGHT REAR SEAT WOULD BE TRAPPED WITHOUT RECOURSE.

Look up ODI 10959509 at NHTSA ↗

12226.6%
ODI 10608795 · 4,000 mi

BEFORE DEFECTIVE NEMA-1450 COULD BE REPLACED, I HAD A MELT-DOWN OF THE DEVICE WHILE CHARGING THE CAR. THE REASON FOR WRITING: LETTER RECEIVED TODAY (LETTER DATED 6/27/14) FROM TESLA SAYS THEY HAD DEVELOPED A SOFT-WARE UPDATE TO PREVENT THIS (AS WELL AS REPLACING THE PART). MY INCIDENT HAPPENED AFTER MY SOFTWARE WAS UPDATED (I'M NOW 5.11, UPDATE WAS 5.8.4). CLAIMS OF SOFTWARE PROTECTION SHOULD BE VALIDATED. *JS

Look up ODI 10608795 at NHTSA ↗

8222.5%
ODI 10731118 · 26,000 mi

I LEFT MY GIRLFRIEND IN THE CAR WHILE I WENT INTO A COURTHOUSE FOR ABOUT AN HOUR. I TOOK THE KEY (PROXIMITY SENSOR) WITH ME, BECAUSE SHE SAID SHE DIDN'T NEED THE AIR CONDITIONER OR RADIO. WHILE I WAS GONE, SHE DISCOVERED SHE WAS LOCKED IN. SHE COULDN'T OPEN THE DOOR OR WINDOWS. THIS SITUATION IS A DEATH TRAP. FORTUNATELY, I THINK THIS CAN BE FIXED BY A SOFTWARE UPDATE, WHICH TESLA DOES REMOTELY AND ROUTINELY. WHEN I CALLED THE COMPANY, I SPOKE TO A SALESMAN, WHO REFERRED ME TO TECH SUPPORT, WHO DROPPED MY CALL AFTER ABOUT 10 MINUTES ON HO…

Look up ODI 10731118 at NHTSA ↗

18928.3%
ODI 10862194 · 12,000 mi

THE CAR WAS BEING SLOWLY PULLED INTO A PARKING SPACE AT A BANK WHEN IT EXPECTANTLY ACCELERATED. IT JUMPED A CURB, PASSED THOUGH SHRUBS, CLIPPED A TREE, AND WAS ABLE TO BE STEERED AWAY FROM A LIGHT POLE. IT CAME TO REST HALF INTO THE ROAD. THERE WERE SKID MARKS FROM THE ATTEMPTED BRAKING THAT WERE PHOTOGRAPHED. NONE THE SAFETY FEATURES INCLUDING PROXIMITY WARNING, AND COLLISION AVOIDANCE OR AIR BAGS ACTIVATED.

Look up ODI 10862194 at NHTSA ↗

15023.2%
ODI 10861153 · 1,000 mi

THIS IS A COMPLAINT ABOUT THE TESLA AUTOPILOT MADE IN THE INTEREST OF PUBLIC SAFETY. THE VIN IS NOT THE ACTUAL VEHICLE INVOLVED. HERE IS A FRESHLY POSTED YOUTUBE VIDEO IN WHICH AN OWNER DRIVES HANDS FREE FOR ALMOST AN HOUR WITHOUT RECEIVING ANY "HOLD STEERING WHEEL" NAGS. HTTPS://WWW.YOUTUBE.COM/WATCH?V=TQ_OTCNCPH0 HE IS TRAVELLING AT SPEEDS ABOVE THE POSTED LIMIT BOTH ON FREEWAYS AND ON UNDIVIDED ROADS. HE PASSES CLOSE TO PEDESTRIANS AND EVEN A SCHOOL BUS WHILST WAVING HIS HANDS ABOUT AND EVEN CROSSING THEM OVER HIS CHEST. HE IS NOT READY…

Look up ODI 10861153 at NHTSA ↗

9622.6%
ODI 11015359 · 4,500 mi

AUTOPILOT 2 IS VERY DANGEROUS AND HAS MAJOR ISSUES ON HILLS, TURNS AND TURN LANES THAT CAUSE CAR TO DEPART LANE, NEW AUTOPILOT 2.5 RELEASED WITHIN ONE YEAR OF AUTOPILOT 2 BUT COMPANY IS FAILING TO UPGRADE THE CURRENT UNSAFE AUTOPILOT 2

Look up ODI 11015359 at NHTSA ↗

3621.3%
ODI 11101150 · 99 mi

THERE HAS BEEN SO MANY MALFUNCTIONS, DEATHS AND FIRES CAUSED BY TESLA'S AUTO PILOT FEATURE. SO MANY GOVERNMENT INVESTIGATIONS ARE GOING ON, AND THE RESULT OF SOME INVESTIGATIONS THAT HAVE BEEN COMPLETED SOUNDS ALARMING. TESLA'S AUTO PILOT FEATURE IS UNDER INTENSE GOVERNMENT SCRUTINY. TODAY, ELON ANNOUNCED THAT ALL TESLA CARS WILL BE FULLY AUTOMATED DRIVERLESS IN AUGUST. ELON HAS BECOME DESPERATE, INSANE AND DANGEROUS. HE HAS NO REGARD FOR PUBLIC SAFETY. IS HE CRAZY? ARE YOU KIDDING ME? PLEASE STOP THIS DANGEROUS AND FRAUDULENT MAN, AND PUT HI…

Look up ODI 11101150 at NHTSA ↗

49.1%
ODI 11242154 · 2,730 mi

ELECTRICAL PROBLEM ASSOCIATED WITH SOFTWARE UPDATE 2019.28.2 320FBAO. DOWNLOADED UPDATE AND FOLLOWING UPDATE ONE COULD HEAR SOLENOIDS OPENING & CLOSING FOLLOWED BY LEFT DAY TIME RUNNING LIGHT ILLUMINATING FOLLOWED BY RIGHT. DID A SOFT AND HARD RESET AND FACTORY RESET TO NO AVAIL. TOOK CAR INTO SERVICE CENTER AND UPDATE REMOVED AND TOLD TO RE ENTER UPDATE WHEN HOME. RE INSTALLED UPDATE AND SAME THING OCCURS. SPENT OVER AN HOUR TRYING TO FIND A NUMBER TO CALL TO TALK TO SOMEONE ABOUT THE PROBLEM. ON CHAT LINE TOLD TO DO ANOTHER HARD RESET A…

Look up ODI 11242154 at NHTSA ↗

1417.5%
ODI 11359750 · 990 mi

ON AUGUST 18 AT 4:30 PM, I HAD POSITIONED MY RIGHT FRONT TIRE AGAINST THE PARKING MAT RISER IN MY GARAGE. I REMOVED PRESSURE ON THE ACCELERATOR AND 'HOLD' TO ENGAGED. I PRESSED THE PARK BUTTON AND THE CAR ACCELERATED 3' FORWARD OVER THE PARKING MAT RISER INTO THE WORKBENCH. I PUT THE CAR IN REVERSE, AND BACKED UP ABOUT 2 FEET AND STOPPED. THE CAR WAS IN REVERSE BUT I MISTAKENLY PUSHED THE STALK DOWN AND PUT IT IN DRIVE INSTEAD OF REVERSE. I BACKED UP, PUT THE CAR IN DRIVE, MOVED FORWARD AND PRESSED PARK, AGAIN THE CAR ACCELERATED 2' FORWARD …

Look up ODI 11359750 at NHTSA ↗

4525.3%
ODI 11375608 · 300 mi

REAR PARKING SAFETY CAMERA FAILING WITH GREEN LINE, BRAND NEW CAR.HAPPENS IN MOTION AND STATIONARY, IN STREET AND IN DRIVEWAY. HAPPENS MULTIPLE TIMES, HAVE CAUGHT ON VIDEO. LONG KNOWN ISSUE DATING BACK ON SAME MODEL AT LEAST TO 2018, SEE HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/GREEN-LINE-ON-SCREEN-WHEN-CAMERA-IS-ON-AT-DARK.129223/ FOR IDENTICAL ISSUE. MULTIPLE SERVICE TRIPS, MORE TIME IN SERVICE THAN IN MY GARAGE, SERVICE CENTER SAYS THEY CANT FIX IT. QUOTE FROM SERVICE TICKET "UNFORTUNATELY THIS IS A KNOWN CONCERN AND IS UNDER INVESTIGATION A…

Look up ODI 11375608 at NHTSA ↗

3424.6%
ODI 11446436

I own MSLR 2022, on the manual it says to open a rear door in the unlikely situation when no power, fold back the edge of the carpet below the rear seats to expose the mechanical release cable. Pull the mechanical release cable toward the center of the vehicle. I have a floor mat that covers the secret hole stated in the instructions as well. It adds an additional step. My concern is that in a circumstance when the car is on fire or submerged in water, the rear passengers may lack the knowledge or calmness to unlock the doors.

Look up ODI 11446436 at NHTSA ↗

5851.3%
ODI 11531007

Car suddenly accelerated and crushed into shop in parking lot

Look up ODI 11531007 at NHTSA ↗

2360.5%
ODI 11589894

Car lacks a turn signal stalk. The turn signal buttons on the steering wheel move with the wheel, making it almost impossible to figure out where to press when the wheel is turned, without taking your eyes off the road. It's not a good idea to take your eyes off the road while turning. This makes signalling while exiting a round-a-bout essentially impossible. In addition, even when going straight, it is easy to press the wrong button & signal left when you intend to turn right and vice versa, unless you look at the buttons. I don't think it i…

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00.0%

No examples available for this selection.

133.3%
ODI 11693133

I was using Full Self-Driving (FSD) Supervised capability. We were turning left and the car took us into an oncoming turn lane. I had to take over to get us out of the lane.

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Suspension
914.8%
ODI 10785486 · 5,000 mi

I AM FILING THESE COMPLAINTS IN THE PUBLIC INTEREST. I AM NOT A TESLA OWNER AND I HAVE NO INVESTMENT IN TESLA NOR DO I HOLD ANY SHARES IN THE STOCK-MARKET. THIS CAR IS IN THE WRECKING YARD. THE FRONT SUSPENSION HAS FAILED AND THE WHEEL IS PUSHED BACK AGAINST THE HIGH VOLTAGE CONTROLLER. HTTP://WWW.SALVAGERESELLER.COM/VEHICLES/DETAILS/32315405-2012-TESLA-MODEL-S-CA-SAN-DIEGO THERE IS NO OTHER DAMAGE THAT COULD ACCOUNT FOR THE SUSPENSION FAILURE. THERE WAS A CRASH BACK IN 2013 WHICH WAS BLAMED ON THE DRIVER OF THE OTHER CAR. HTTP:…

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9119.8%
ODI 10679347 · 63,100 mi

WAS REPLACING THE LEFT REAR WHEEL AND NOTED AN ODD "NOTCH" IN THE LEFT REAR SUSPENSION ALUMINUM UPPER CONTROL ARM. CLOSER INSPECTION REVEALED THAT THE UPPER CONTROL ARM WAS PARTIALLY SEVERED WITH APPROXIMATELY 1/2 OF THE LOWER PORTION CROSS SECTION, AND 1/3 TO 1/4 OF THE UPPER PORTION CROSS SECTION, CUT THROUGH BY THE LOWER SHOCK ABSORBER ATTACHMENT BOLT. IT APPEARS THAT THE BOLT WAS MOUNTED BACKWARDS, WITH THE SHARP TIP OF THE BOLT FACING FORWARD INSTEAD OF REARWARD, AT EITHER THE FACTORY, OR WHEN THE POWERTRAIN WAS REPLACED BY THE TESLA D…

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8924.4%
ODI 10725110 · 2,000 mi

THIS CAR IS UP FOR SALE AS A TOTAL WRITE OFF SALVAGE. HTTPS://WWW.EASYEXPORT.US/VEHICLE-FINDER/LOT-14402615/2014-TESLA-TESLA-CERTIFICATE-OF-DESTRUCTION-FL-WEST-PALM-BEACH FROM THE PHOTOGRAPHS IT APPEARS THAT THE CAUSE OF THE DAMAGE IS THAT THE REAR SUSPENSION HAS SHEARED OFF THE VEHICLE. THIS IS THE DEFECT SAME AS HAS BEEN REPORTED ON SEVERAL THREADS EG HTTP://MY.TESLAMOTORS.COM/FORUM/FORUMS/MODEL-S-PULLS-LEFT-PLEASE-READ THERE ARE OTHER REPORTS OF ACCIDENTS IN WHICH THE REAR SUSPENSION HAS BECOME DETACHED FROM THE MODEL S. HTTP://JALO…

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14922.3%
ODI 10783186 · 2,000 mi

PLEASE NOTE: I HAVE SUPPLIED THE VIN OF A DIFFERENT CAR IN ORDER TO BE ABLE TO FILE THIS REPORT. I HAVE ALSO SUPPLIED A MADE UP ADDRESS BUT ONLY BECAUSE I NEEDED TO SO AS TO COMPLY WITH THE WEBSITE REQUIREMENTS. I HAVE REPORTED PREVIOUSLY THAT THE SUSPENSIONS OF THE TESLA MODEL S HAVE A DESIGN WEAKNESS. HERE IS FURTHER PROOF. THIS REPORT WAS POSTED ON THE TESLA MOTOR FORUM TODAY AND SHOWS A PHOTOGRAPH OF A CAR WHOSE SUSPENSION HAS COLLAPSED AFTER RUNNING OVER A POTHOLE. THIS POTHOLE WAS NOT BAD ENOUGH TO DAMAGE THE CAR, THE WHEEL OR THE T…

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20932.4%
ODI 10854980 · 200 mi

THIS IS A REPORT MADE IN THE PUBLIC INTEREST TO ADDRESS THE CONTINUING PROBLEM OF SNAPPING TESLA MODEL S SUSPENSION COMPONENTS. PLEASE NOTE THAT I AM NOT FILING ANY FALSE INFORMATION, THIS IS A GENUINE REPORT MADE TO TRY AND SAVE LIVES. THE VIN BELONGS TO A TESLA WHICH IS IN THE WRECKING YARD BUT IS NOT THE ACTUAL VEHICLE INVOLVED IN THIS MOST RECENT INCIDENT. THERE IS A NEW REPORT FROM CHINA POSTED ON THE TMC FORUM WHICH INCLUDES PHOTOGRAPHS OF BROKEN SUSPENSION PARTS. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/THE-REAR-AXLE-SHAFT-BROKEN-WITH…

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10725.2%
ODI 11011598 · 3,000 mi

HERE IS A 2017 MODEL S IN THE JUNKYARD: HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=25563471&ROWNUMBER=49&LOADRECENT=TRUE&ISNEXT=TRUE THERE IS VERY LITTLE DAMAGE TO THE CAR EXCEPT FOR THE BACK WHEEL WHICH HAS GONE ALL WHOMPY. PLEASE INVESTIGATE THE REASON THAT THE TESLA WHEELS GO WHOMPY SO OFTEN.

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2011.8%
ODI 11195326 · 9,000 mi

HERE IS A TESLA MODEL S IN THE AUCTION SALE YARD HTTPS://WWW.COPART.COM/LOT/27340709 THE BACK LH SUSPENSION HAS SNAPPED OFF COMPLETELY. THIS DOES NOT APPEAR TO HAVE BEEN CAUSED BY IMPACT DAMAGE, IT HAS SIMPLY SNAPPED OFF. CLOSE UP PICTURE SHOWS THAT THE SUSPENSION LINKS AND LOWER ARM HAVE SNAPPED. THIS 2018 CAR IS STILL FITTED WITH THE OLD STYLE FRAGILE LINKS THAT ARE SUPPOSED TO HAVE BEEN REPLACED WITH STRONGER ONES AS NOTIFIED IN TSB : HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2019/MC-10153421-9999.PDF THERE SEEM TO BE MANY CARS ON THE …

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818.2%
ODI 11298299 · 30 mi

THE PASSENGER SIDE FRONT WHEEL GOT DISLODGED FROM THE STRUT AND THE CAR WAS UNCONTROLLABLE. IT WAS IN MOTION ON CITY STREET AFTER JUST GETTING OFF THE HIGHWAY

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1417.5%
ODI 11337788 · 500 mi

I CAN HARDLY BELIEVE MY OWN EYES! HERE IS A 2020 MODEL S IN THE JUNKYARD AAAAAND...THE BACK WHEEL HAS FALLEN OFF. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/36693460?ROWNUMBER=11 NOT IN A COLLISION. THE BACK SUSPENSION HAS SIMPLY FALLEN TO BITS. OH WELL, AT LEAST THE TESLA SHARE-PRICE IS UNHARMED. I GUESS THAT'S THE MAIN THING. HAVE A GREAT DAY [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

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169.0%
ODI 11447508

The rear passenger side Adaptive Suspension wiring harness was either installed improperly or routed improperly and rubbed against the inside of the tire. After many miles, this harness was worn down to the point of breaking electrical contact, which puts the vehicle into a fallback state. When the dampers are disabled, the car becomes floaty and disconnected and is dangerous to drive. There were warnings in the system immediately when this broke. It is available for inspection, as Tesla has stated they cannot fix it for 6 weeks. The problem …

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75.1%
ODI 11498087

Rear tires have alarming wear on the inside, where the inside sidewall meets the tread. This is identical to the other complaints that are logged on NHTSA about Michelin Pilot Sport 4S rear tires on Tesla Model S Plaid cars. Tires are: Michelin Pilot Sport 4S 295/30 ZR21 102Y XL BSW. Specifically, the right rear tires loses pressure and needs to be reinflated. The left rear tire, according to inspection, actually looked worse, but is not yet losing pressure. This is impossible to see or know about without removing the tire or putting the car on…

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43.5%
ODI 11580793

Took my Tesla S Plaid in for a tire rotation and found out that my Tesla model S Plaid cannot be rotated because the tires are worn deeply on the rear left side, the vehicle only has 12,928 miles on it. The Costco representative say it’s unsafe to drive and the tires need to be replaced. The inner side wall was shredded so contacted Tesla and they stated you need an alignment and new tires. I informed them that it’s a new car and I have not done anything wrong with them, such as going off a curb or hit something to cause such a defect, the alig…

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25.3%
ODI 11612498

-The front suspension half shafts or CV joints produce a known vibration through the accelerator pedal, steering wheel at 25-40 mph during cold starts for the first 3-5 minutes of driving. This is a factory new vehicle. The problem is regularly addressed on Tesla owner forums, noting it is present in all new Tesla Model S vehicles 2019 through 2024. -CV joint vibration is typically caused my misalignment that can ultimately lead to premature wear and failures in the suspension system and potentially the vehicle pulling to one side unexpectedly…

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233.3%
ODI 11689981

TIRES WEAR EXCESSIVLY DUE TO INCORECT FACTORY AND NON-ADJUSTABLE CAMBER SETTINGS CAUSING EXTREME SAFTEY CONCERNS/BLOWOUTS, WHICH ARE NOT VISIBLE WITHOUT REMOVAL OF TIRE OR LIFTING OF VEHICLE BY AVERAGE MOTORIST. MY VEHICLE EXPERIENCED THIS WITHIN FIRST 10,000 MILES ON NEW CAR WITH NEW TIRES. FOURTUNEATLY A FLAT LED TO FURTHER INSPECTION AND REPLACEMENT BEFORE INCCURING TRAGIC OR ADVERSE CONSEQUENCES.

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00.0%

No examples available for this selection.

Steering
11.6%
ODI 10885723 · 67,000 mi

NOTICED THIS PROBLEM AFTER I WAS BACKING UP AND TURNING MY WHEELS AND WOULD HEAR A LOUD METAL ON METAL "CLUNK" OR "GRINDING" SOUND. IT WAS COMING FROM THE FRONT-LEFT SUSPENSION AND WOULD OCCUR CAUSING MY WHEEL AND STEERING TO FEEL LIKE IT WAS SKIPPING. I NOTICED AND MY STEERING FELT "LOOSE" OVER BUMPS AND WOULD PULL TO THE LEFT. AGAIN THE VEHICLE IS IN MOTION AND THIS WAS FELT THE MOST WHEN TURNING FULL MOTION AND/OR BACKING UP AND TURNING. WHEN LOOKING AT ONE OF THE CONTROL-ARM JOINTS AFTER I NOTICED A VERY LOUD CLUNK AND COMPARING IT …

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296.3%
ODI 10534139 · 200 mi

TL* THE CONTACT OWNS A 2013 TESLA MODEL S. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL ABNORMALLY TIGHTENED AS IT EXHIBITED AN UNUSUAL CRACKING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED TO THE CONTACT THAT THE SHAM AND RACKING PINION NUT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 200.

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277.4%
ODI 10694282

TESLA'S RECENT OVER THE AIR SOFTWARE UPDATES HAS CHANGED THE STEERING PERFORMANCE AT HIGHWAY SPEEDS. NOW THE STEERING IS LESS RESPONSIVE. IT IS HARDER TO STEER TO COMPENSATE FOR WIND AND ROAD CONDITIONS. IT'S HARDER TO CONTROL AND STAY IN A LANE IN LESS-THAN-PERFECT CONDITIONS. *TR

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517.6%
ODI 10782978 · 1,000 mi

THIS IS A COMPLAINT ABOUT THE TESLA MODEL S AUTOPILOT SYSTEM WHICH HAS JUST BEEN RELEASED. DESPITE THE DISCLAIMER BY TESLA MOTORS THAT THIS SHOULD BE USED SAFELY WITH HANDS ON THE WHEEL IT IS CLEAR THAT OWNERS ARE NOT GETTING THE MESSAGE. THERE ARE MANY VIDEOS UP ON YOUTUBE SHOWING OWNERS DRIVING FOR LONG DISTANCES TOTALLY HANDS FREE WHILE PAYING LITTLE ATTENTION TO THE ROAD. HERE IS A YOUTUBE VIDEO ENTITLED TESLA AUTOPILOT TRIED TO KILL ME! HTTPS://WWW.YOUTUBE.COM/WATCH?V=MRWXEX8QOXA HE IS USING AUTOPILOT ON AN UNDIVIDED ROAD HERE IS …

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8613.3%
ODI 10882812 · 200 mi

WHILE TEST DRIVING A MODEL S AT A TESLA STORE, SALES REP TOLD ME TO REMOVE MY HANDS FROM THE STEERING WHEEL WHILE ON AUTO PILOT. CAR SUDDENLY SWERVED TO THE RIGHT AT HIGHWAY SPEEDS CAUSING THE CAR TO LEAVE THE REGULAR LANE I WAS TRAVELING IN. THE TESLA REP INSTRUCTED ME THAT I DID NOT HAVE TO KEEP MY HANDS ON THE WHEEL WHICH LEFT ME UNPREPARED FOR THE SUDDEN SWERVE. NAME/ADDRESS ARE LEFT THIS COMPLAINT OFF DUE TO CONCERN ABOUT THE RETALIATORY NATURE OF THE TESLA CEO. TESLA CEO'S OVERLY DEFENSIVEBEHAVIOR HAS A CHILLING AFFECT ON REPORTING IS…

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4711.1%
ODI 11005992 · 600 mi

ON JULY 13, 2017, MY TESLA WAS DRIVING SOUTH ON THE I-680 IN THE VICINITY OF FREMONT, CALIFORNIA. MY VEHICLE WAS IN SELF-DRIVE MODE TRAVELING IN THE LEFT-MOST LANE AT 65 MPH. MY HANDS WERE ON THE STEERING WHEEL. WE ENTERED A LONG CURVE TO THE RIGHT AND APPROACHED STOPPED CARS AHEAD OF US. THE SELF-DRIVE MODE IN MY TESLA THEN STOPPED OPERATING AND I WAS LEFT TO SUDDENLY HAVE TO STEER THE TESLA ONTO THE LEFT SHOULDER OF THE HIGHWAY IN ORDER TO AVOID HITTING THE VEHICLE DIRECTLY AHEAD OF ME. THIS ALL OCCURRED UNDER CLEAR SKIES AND DRY ROAD CONDITI…

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158.9%
ODI 11282952 · 12,000 mi

TWICE RECENTLY WHILE DRIVING ON HIGHWAY AT NIGHT, THE CAR COMPUTER STARTED FAILING. LIGHTS WENT OUT, TURN SIGNALS DIDN'T WORK, EVENTUALLY THE WHOLE SCREEN AND DASHBOARD THAT LET YOU DRIVE TURNED BLANK. I HAD TO FIND A WAY TO QUICKLY PULL TO THE SIDE OF THE ROAD AND RESET THE CAR BY PRESSING AND HOLDING THE TWO BUTTONS ON STEERING WHEEL. THIS IS A VERY UNSAFE CONDITION.

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49.1%
ODI 11187433 · 325 mi

ON MORE THAN ONE OCCASION, WHEN DRIVING IN ENHANCED AUTO-PILOT AND ENGAGED AUTO LANE CHANGE, THE CAR STARTED CHANGING LANES, THEN ABRUPTLY SWERVED BACK INTO MY ORIGINAL LANE. I LOOKED BEHIND ME AND COAST WAS CLEAR. IT'S NOT AT ALL APPARENT WHY THE CAR ABORTS THE LANE CHANGE. I WAS DRIVING THE SPEED LIMIT, 65 MPH ON A 3 LANE HIGHWAY AND I WAS IN A MIDDLE LANE, CHANGING INTO THE RIGHT LANE. FIRST OCCURANCE WAS IN TRAFFIC WITH PLENTY OF SPACE BETWEEN VEHICLES TO EXECUTE A SAFE LANE CHANGE. ONCE THE VEHICLE RETURNS TO THE ORIGINAL LANE IT WILL A…

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1012.5%
ODI 11331735 · 2,000 mi

WHILE DRIVING THE CAR ALL SCREENS FROZE AND THE CAR BECAME TOTALLY UNRESPONSIVE, THE BRAKES WORKED BUT IT WAS A VERY DANGEROUS SITUATION. AFTER APPROXIMATELY 5 MIN THE CAR REBOOTED AND SYSTEMS CAME BACK ON LINE. TESLA SAYS THE USB MIGHT BE CORRUPTED AND CAUSED THE CPU TO HAVE A VERY HIGH USAGE. TESLA ALSO HAS NOT BEEN GOOD ON SERVICE MAKING ME DRIVE TWO HOURS TO GO PICK UP MY CAR. THEY SEEMED TO HAVE LITTLE CARE FOR THE UNSAFE SITUATION AND WERE VERY CAVALIER ABOUT THE ISSUE. I WORRY THAT THIS COULD RESULT IN FATALITIES IF IT HAPPENS…

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2916.3%
ODI 11423327

This has to do with Tesla's new yoke steering wheel. I find myself awkwardly trying to make simple 90 degree turns. However, a more significant turn, such as a legal U turn, is altogether more dangerous. First you must twist your arms upside down to execute the turn, or you need to rotate grips but the wheel is only designed to be gripped while straight/upright. This causes a very real threat of missing your hold on the wheel. Then as you try to controllably/slowly straighten the vehicle the steering wheel rips through your hands before yo…

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2115.2%
ODI 11447274

My Tesla plaid arrived with a yoke steering wheel. The sales associate told me that it's easy to get used to, and that it works well. I have driven the car for a couple weeks now and it is clearly a safety hazard. First off, it is difficult to steer, especially if you need to get out of a dangerous situation quickly. The yokes shape is extremely wide, and you have to reach hand over hand to turn. If you lose control on a icy road and need to keep the wheels facing in the direction that you wish to go, you will be unable to do so. Next, this yok…

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2017.7%
ODI 11501003

The steering wheel and lack of lane change and transmission stocks makes the vehicle hard to control at low speeds. Swiping the screen forward for Drive and backward for Reverse does not create any tactile confirmation. Low speed parking lot maneuvers have already resulted in a few close calls. Along the same lines, the steering wheel makes low speed control difficult. Finally, the missing lane change stocks creates an obstacle for normal and high speed maneuvering as the process is not intuitive, confirmation of the blinker is somewhat absent…

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410.5%
ODI 11590545

I have lane departure, avoidance in lane departure assist both turned off in the settings. Despite this, The alarms are constantly going off (Even when I am not departing a lane). It even overrides my steering inputs incorrectly! 8:28am 5/24/2024 for example, I am pulling into my garage and it’s yanking the steering wheel trying to crash me into the wall. I immediately verified the settings are all still turned off. I have an open service ticket with Tesla where I am supplying them dates and times every time it happens and no one is responding.…

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116.7%
ODI 11713304

The turning signal button on the steering wheel doesn't respond intermittently. It's a safety hazard to not engage a turning signal when making a turn.

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00.0%

No examples available for this selection.

Vehicle Speed Control
11.6%
ODI 11300279 · 65,000 mi

CAUSE UNKNOWN. THE VEHICLE WAS STOPPED JUST BEFORE ENTERING INTO A HEAD IN PARKING SPACE WHEN WITH THE BRAKE DEPRESSED, THE VEHICLE ACCELERATED SUDDENLY AND UNCONTROLLABLY CAUSING IT TO JUMP THE CURB AND TAKE DOWN A RETAINING WALL. IT CONTINUED THROUGH THE WALL UNTIL IT WAS STOPPED BY A TREE. VEHICLE WAS A TOTAL LOSS. VEHICLE SETTINGS AT THE TIME OF INCIDENT WERE AS FOLLOWS: THERE IS NO AUTOPILOT ON THIS MODEL S AND CRUISE CONTROL WAS OFF. ADDITIONALLY, THE CAR WAS SET WITH CREEP MODE OFF. HVAC WAS ON.

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255.4%
ODI 10545230 · 2,850 mi

THE CAR WAS GOING AT ABOUT 5 MPH GOING DOWN A SHORT RESIDENTIAL DRIVEWAY. BRAKE WAS CONSTANTLY APPLIED. THE CAR SUDDENLY ACCELERATED. IT HIT A CURB AND THE MIDDLE PORTION OF THE CAR LANDED ON A 4.5 FT HIGH VERTICAL RETAINING WALL. THE WALL IS ONE FOOT AWAY FROM THE CURB. THE FRONT PORTION OF THE CAR WAS HANGING UP IN THE AIR. THE CAR WAS AT ABOUT 45 DEGREE UP AND ABOUT 20 DEGREE TILTED TOWARD THE RIGHT SIDE. AN ENGINEER FROM TESLA SAID THE RECORD SHOWED THE ACCELERATING PEDAL WAS STEPPED ON AND IT ACCELERATED FROM 18% TO 100% IN SPLIT SECOND. H…

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226.0%
ODI 10639849 · 1,200 mi

TL* THE CONTACT OWNS A 2014 TESLA MODEL S. WHILE PULLING INTO A PARKING SPACE, THE VEHICLE SURGED FORWARD, JUMPED THE CURB, AND CRASHED INTO A BUILDING. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,200.

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406.0%
ODI 10764853 · 2,140 mi

CAR WAS PARKED IN THE PARKING LOT . WHILE BACKING THE CAR, IT SPIN FAST OUT OF CONTROL EVEN THOUGH BACKING WAS STARTED AT A VERY SLOW SPEED . CAR STOPPED AFTER HITTING FOUR VEHICLES DIRECTLY, AND ONE OF THE VEHICLE HIT OTHER TWO VEHICLES. MAJOR DAMAGE ON THE TESLA CAR IS ON DRIVER SIDE AT BACK, WHERE IT HIT OTHER CARS. IT SPIN ALMOST 180 DEGREES FACING IN THE OPPOSITE DIRECTION. IT HIT THE CARS ON BOTH SIDE OF THE PARKING LOT LANE .IT ALL HAPPENED IN 2 TO 3 SECONDS. I WONDER, IF THERE IS AUTOMATIC CONTROL IN THE CAR SO THAT IT DOES NOT …

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8112.5%
ODI 10864163 · 2,000 mi

UNINTENDED ACCELERATION OCCURRED ON 2 SEPARATE OCCASIONS WITH 2 DIFFERENT DRIVERS WITHIN 2 WEEKS. MODEL S 70D INCIDENT 1: MY WIFE WAS AT A STOP SIGN. SHE REMOVED HER FOOT FROM THE BRAKE AND BEFORE APPLYING THE ACCELERATOR THE CAR SURGED FORWARD AGGRESSIVELY. SINCE HER FOOT NEVER TOUCHED THE ACCELERATOR SHE WAS ABLE TO APPLY THE BRAKE AND STOP WITHIN 8-10 FEET. SHE WAS VISIBLY SHAKEN WHEN SHE GOT HOME BUT, REGRETTABLY, NO REPORT WAS FILED. INCIDENT 2: ABOUT 2 WEEKS LATER, MAY 6, I WAS PULLING INTO MY GARAGE WITH MY WIFE AND BABY IN THE VEH…

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358.3%
ODI 11005992 · 600 mi

ON JULY 13, 2017, MY TESLA WAS DRIVING SOUTH ON THE I-680 IN THE VICINITY OF FREMONT, CALIFORNIA. MY VEHICLE WAS IN SELF-DRIVE MODE TRAVELING IN THE LEFT-MOST LANE AT 65 MPH. MY HANDS WERE ON THE STEERING WHEEL. WE ENTERED A LONG CURVE TO THE RIGHT AND APPROACHED STOPPED CARS AHEAD OF US. THE SELF-DRIVE MODE IN MY TESLA THEN STOPPED OPERATING AND I WAS LEFT TO SUDDENLY HAVE TO STEER THE TESLA ONTO THE LEFT SHOULDER OF THE HIGHWAY IN ORDER TO AVOID HITTING THE VEHICLE DIRECTLY AHEAD OF ME. THIS ALL OCCURRED UNDER CLEAR SKIES AND DRY ROAD CONDITI…

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2716.0%
ODI 11100216 · 214 mi

TL* THE CONTACT OWNS A 2018 TESLA MODEL S. WHILE ATTEMPTING TO PARK THE VEHICLE, IT INDEPENDENTLY ACCELERATED AND CRASHED INTO A WALL. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS NOT FILED. THE CONTACT SOUGHT MEDICAL ATTENTION TEN DAYS LATER FOR A STERNAL FRACTURE. THE TESLA BUENA PARK DEALER (6692 AUTO CENTER DR., BUENA PARK, CA 90621, [phone removed]) WAS CONTACTED AND THE VEHICLE WAS TOWED TO A TESLA APPROVED FACILITY TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ON BOARD DIAGNOSTIC TESTING REPORTED THAT THE ACCELERATOR PEDAL WAS DEPRESS…

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36.8%
ODI 11269912 · 76 mi

TL* THE CONSUMER OWNS A 2019 TESLA MODEL S. THE CONSUMER STATED THAT WHILETHEY WERE PULLING INTO THE DRIVEWAY UNKNOWN, THE VEHICLE ACCELERATED AND CRASHED INTO THE GARAGE DOOR AND WALL. THE AIR BAGS DID NOT DEPLOY, AND THE STEERING WHEEL AND BRAKES SEIZED. THERE WERE NO INJURIES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76.2. *BF ORI NUMBER (XXX) ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSON…

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810.0%
ODI 11340664 · 1,500 mi

AS I WAS DRIVING, SUDDENLY MY SPEEDOMETER DECIDED TO STOP WORKING AND SHOWED 0MPH. IT HAPPENED TO ME TWICE ON SEPARATE OCCASIONS. REBOOTING THE SYSTEM FIXED THE ISSUE. I SPOKE TO TESLA SERVICE CENTER AND THEY TOLD THEY FOUND A FIRMWARE PROBLEM (THE SERVICE MANAGER TOLD ME IT IS THE 1ST TIME HE SAW THIS ISSUE) AND EXPECT A FIX SOMETIME IN THE FUTURE. TO MY QUESTION IF SPEEDOMETER COULD STOP WORKING AGAIN, HE SAID "YES, THERE ARE NO GUARANTEES IN LIFE. THE PROBLEM WILL BE SOLVED WITH THE NEW FIRMWARE." TO MY QUESTION WHEN, HE SAID "I HAVE NO CLUE…

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137.3%
ODI 11373709 · 275 mi

DRIVING ON HIGHWAY AT 65-70 MPH WITH AUTO PILOT AND SPEED CONTROL ENGAGED. WENT TO CHANGE LANES FROM LEFT TO RIGHT. PUT ON TURN SIGNAL, CANCELLED AUTO PILOT BY TURNING STEERING WHEEL TO RIGHT AND MOVED TO OPEN RIGHT LANE. THERE WERE NO VEHICLES AROUND US AT ALL. THE CAR SUDDENLY, UNEXPECTEDLY, AND VERY SHOCKINGLY SLAMMED ON THE BRAKES CAUSING ITEMS TO BE TOSSED AROUND IN THE CAR, ENGAGING ALL OF OUR SEAT BELTS WITH SOME DISCOMFORT, AND SENDING SOME LOUD ALARM OR WARNING SOUND TO GO OFF IN THE CAR. IT SCARED ME, MY WIFE AND DAUGHTER VERY MUCH. I…

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96.5%
ODI 11463556

I have used the self driving feature of my 2022 Tesla Model S on several highway trips, most recently a round trip between Seattle and Palm Springs. The following problems with the Tesla self driving feature were noted. (My car has only the basic self driving feature, not the full self driving upgrade) 1. Random “phantom braking” where the car, without apparent reason, suddenly braked. 2. On several occasions the car abruptly swerved off toward an off ramp. I think this occurred when the white line marking the side of the road was interru…

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65.3%
ODI 11519675

3 separate times the right pillar camera and 2 times for all cameras: The car's computer lost contact with the cameras and could not reconnect. In 2023, Tesla changed from radar to camera sensing technology. All driving functions relating to car positioning and cruise/speed control were lost at those times. Twice the car was under cruise control so the car interpreted this as 0 mph and initiated emergency braking from 75 mph on an interstate highway. I was able to avoid the following cars hitting me only by instantly accelerating back to post…

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

133.3%
ODI 11744863

Supervised FSD does not have a remedy if it assigns an incorrect speed limit to the current roadway. The only action available is to disengage FSD. This incorrect speed limit happens quite often, especially in construction zones with temporary speed limit changes. Tesla used to have a ‘max speed’ setting that the driver could use to override an incorrect speed limit, but they removed that capability.

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Forward Collision Avoidance: Adaptive Cruise Control
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

71.9%
ODI 11388365 · 104,000 mi

THE ENTIRE SCREEN WENT BLACK AND IT STARTED SHOWING THE BACKUP CAMERA. I COULDN'T FIX IT EVEN BY RESTARTING IT. NOTIFICATIONS INCLUDED- CENTER DISPLAY UNAVAILABLE, IT ALSO AFFECTED THE TURN SIGNAL WHILE DRIVING AND CRUISE CONTROL. OTHER SAFETY FEATURES OF THE VEHICLE WERE ALSO UNAVAILABLE.

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203.0%
ODI 11384859 · 44,500 mi

2015 MODEL S P85D WITH FAILED MCU (MEDIA CONTROL UNIT) SINCE BEGINNING OF JULY. TESLA STILL DOES NOT HAVE A PART TO REPAIR MY CAR. A TEMPORARY FIX IN AUGUST ONLY LASTED AROUND 4 WEEKS AND COMPLETELY FAILED AGAIN. WHEN MCU FAILS, ALL SAFETY FEATURES ARE NOT AVAILABLE. NO BACKUP CAMERA. NO TURN SIGNAL. NO CONTROL ON HEADLIGHT SO IF IT RAINS DURING THE DAY I CAN'T MAUALLY TURN HEADLIGHT ON EITHER. BASICALLY JUST A CAR THAT MOVES AND STOPS WITHOUT ANY OTHER FUNCTION. TESLA IS NOT TAKING THE PROBLEM SERIOUSLY AND WAITING NEARLY 1/2 A YEAR …

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233.6%
ODI 11374070 · 68,000 mi

2 WEEKS AGO I WAS DRIVING DOWN THE FREEWAY AT NIGHT. MY INFOTAINMENT UNIT TURNED BLACK, I LOST: 1.. AUTO PILOT 2. HVAC 3. EXTERIOR LIGHTS 4. RADIO 5. MAPS, BLINKERS WHEN I CONTACTED TESLA, THEY SAID NOTHING WAS WRONG WITH MY CAR. WE COULD HAVE EASILY GOT INTO AN ACCIDENT LOSING THESE VITAL THINGS. HOW DO YOU GET TESLA TO FIX THIS AND WHAT IS THE RIGHT FIX?

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4711.1%
ODI 11376820 · 27,000 mi

TESLA MCU FAILS INTERMITTENTLY- RENDERING AUTOPILOT AND ALL SAFETY FEATURES ASSOCIATED USELESS. ALSO CAUSES EXTREME SCARE TO DRIVER WHEN FAILURE OCCURS, AS THEY BELIEVE CAR IS OFF/NOT WORKING. OCCURS ON NUMEROUS OCCASIONS, BOTH ON STARTUP AND WHILE DRIVING.

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3118.3%
ODI 11377444 · 19,700 mi

WHILE DRIVING ON THE EXPRESSWAY, CRUISE CONTROL WAS ENGAGED AT 65-70 MPH FOR 3-5 MINUTES, UNTIL SUDDENLY, THE CAR SLOWED DOWN ALL BY ITSELF TO AROUND 50MPH WITH VIBRATION AND JERKING. THE BRAKE WAS NOT DEPRESSED AT ALL. NO OTHER CARS WERE IN FRONT OF ME OR AROUND ME AT THE TIME OF INCIDENT

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818.2%
ODI 11449929

This is my 6th trip with 2019 Tesla S from Chicago to San Francisco / 1st time SO MANY “PHANTOM BRAKING” incidents / FLAT TIRE WARNING error / screen shut off 3 times …..

Look up ODI 11449929 at NHTSA ↗

1417.5%
ODI 11450764

The latest tesla update has caused significant increased number of "phantom breaking" episodes when using just cruise control on state highways. I had at least 10 episodes on my last 100 mile drive (not using autopilot, just cruise control). Worst events caused rapid breaking from highway speed of 65 mph down to 40-45 mph with warning messages and audible alarms. Non of the events needed breaking. The worst two events were on straight sections of road with no oncoming traffic or other potential obstruction. I do not feel safe using cruise …

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2514.0%
ODI 11443479

This was a Autodrive malfunction event on a brand new Tesla Model S. I was in standstill traffic when my car, which had been engaged in Autodrive, lurched forward and suddenly accelerated at a high rate of speed into the car in front of us, without any driver prompts. The problem was immediately reported to Tesla who has been delaying in providing the data logs and engineering analysis for over two months. Tesla did what they called a "safety inspection" after the crash and says the car is fine. They have refused to try and replicate the ma…

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2618.8%
ODI 11467564

During our first road trip with this auto, we traveled along I-76 and I-80 on clear days; after setting the "traffic-aware cruise control" (aka adaptive cruise control), the car would brake randomly and for no apparent reason (such as approaching a car ahead of us). This happened so frequently as to make the feature useless during much of the drive. At other times during our trip, the cruise control would seem to work for a while, then start with random braking. On two-lane highways, though it didn't seem to regard oncoming cars in the oppos…

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1210.6%
ODI 11519675

3 separate times the right pillar camera and 2 times for all cameras: The car's computer lost contact with the cameras and could not reconnect. In 2023, Tesla changed from radar to camera sensing technology. All driving functions relating to car positioning and cruise/speed control were lost at those times. Twice the car was under cruise control so the car interpreted this as 0 mph and initiated emergency braking from 75 mph on an interstate highway. I was able to avoid the following cars hitting me only by instantly accelerating back to post…

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25.3%
ODI 11636970

“Full self driving” was sitting at a red light at 5:07 PM and observed a light a block ahead of us turn green and accelerated through the red light with no warning or time to react

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00.0%

No examples available for this selection.

266.7%
ODI 11696712

Car will just brake on the highway with out warning. Cruise control will just randomly change speeds. I was traveling on an overpass and speed dropped to 35 then jumped to 60mph.

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Service Brakes
11.6%
ODI 11434069 · 125,000 mi

The contact owns a 2012 Tesla Model S. The contact stated while driving 20 MPH, the vehicle independently shifted to neutral. An unknown warning light was illuminated. The vehicle was taken to the dealer who informed the contact that they could not duplicate the failure. The contact stated that the failure recurred daily while driving whenever he depressed the brake pedal. The vehicle was taken back to the same dealer. The dealer informed the contact that the failure could not be duplicated. The manufacturer was notified of the failure but prov…

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214.6%
ODI 10567108

SOME CUSTOMERS ARE REPORTING POOR FRICTION BRAKING PERFORMANCE AFTER RAIN, SNOW OR CAR WASHES. ALLEGEDLY THERE IS AT LEAST ONE ACCIDENT FROM REDUCED FRICTION BRAKE EFFECTIVENESS IN WET CONDITIONS. MANY ALLEGE THAT SOMETIMES IN WET CONDITIONS THE FRICTION BRAKES TAKE SEVERAL SECONDS TO BECOME EFFECTIVE. *TR

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102.7%
ODI 10671718

REPORTEDLY SEVERAL TESLA MODEL S' HAVE HAD ANTILOCK AND POWER ASSIST FAILURES WITH THE BRAKING SYSTEM. *TR

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213.1%
ODI 10824059

I AM A CONCERNED CITIZEN FROM OUTSIDE USA AND I AM FILING THIS COMPLAINT FOR THE SAFETY OF THE PUBLIC. FICTITIOUS USA ADDRESS SUPPLIED AND VIN OF A WRECKED TESLA TO COMPLY WITH WEBSITE REQUIREMENTS. MY CORRECT PHONE NUMBER IS +61 416114689 (AUSTRALIA) HERE IS A THREAD FROM A WEB FORUM IN NORWAY THAT DISCUSSES INSTANCES OF TOTAL BRAKE FAILURE. DIGIMAN JR. MEMBER A: TOTAL BRAKE FAILURE REPLY # 78 ON: TODAY AT. 7:59 P.M. " QUOTE FROM: MUFFINMAN ON TODAY AT. 6:51 P.M. SOUNDS ALMOST TOO ME LIKE YOU SHOULD NOT HAVE GOTTEN THIS "NORD…

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538.2%
ODI 10882812 · 200 mi

WHILE TEST DRIVING A MODEL S AT A TESLA STORE, SALES REP TOLD ME TO REMOVE MY HANDS FROM THE STEERING WHEEL WHILE ON AUTO PILOT. CAR SUDDENLY SWERVED TO THE RIGHT AT HIGHWAY SPEEDS CAUSING THE CAR TO LEAVE THE REGULAR LANE I WAS TRAVELING IN. THE TESLA REP INSTRUCTED ME THAT I DID NOT HAVE TO KEEP MY HANDS ON THE WHEEL WHICH LEFT ME UNPREPARED FOR THE SUDDEN SWERVE. NAME/ADDRESS ARE LEFT THIS COMPLAINT OFF DUE TO CONCERN ABOUT THE RETALIATORY NATURE OF THE TESLA CEO. TESLA CEO'S OVERLY DEFENSIVEBEHAVIOR HAS A CHILLING AFFECT ON REPORTING IS…

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255.9%
ODI 11015893 · 620 mi

WHILE TURNING RIGHT AND SLOWLY PULLING INTO A PARKING SPACE WHEN I HIT THE BRAKE THE CAR ACCELERATED RAPIDLY AND JUMPED OVER THE BUMPER AND LANDED IN A GRASSY SPOT. FORTUNATE IT DIDN'T HIT ANYTHING OR ANYONE, I'M CONCERNED THAT THIS COULD HAPPEN AGAIN AND NOT HAVE A BENIGN OUTCOME. TESLA'S FIRST REACTION IS "I" MUST HAVE HIT THE GAS PETAL BY MISTAKE; I WOULD LIKE TO ACCEPT THAT HOWEVER I DON'T. TO START A TESLA YOU TOUCH THE BRAKE, MORE TESTING IS NEEDED TO ASSURE BRAKES DON'T CREATE FALSE ACCELERATION THIS IS A VERY DANGEROUS SITUATION. I WA…

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2514.8%
ODI 11102347 · 49 mi

TL* THE CONTACT OWNS A 2018 TESLA MODEL S. WHILE APPROACHING A RED LIGHT, THE SPEED INCREASED AND THE VEHICLE FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE DROVE THROUGH THE TRAFFIC LIGHT AND CRASHED INTO A VEHICLE THAT WAS MAKING A LEFT TURN. THE FRONT DRIVER'S AIR BAG AND KNEE AIR BAGS DEPLOYED. THE FRONT DRIVER'S SIDE CURTAIN AIR BAGS HAD NOT DEPLOYED. THE DRIVER SUSTAINED SHOULDER AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE INSURANCE COMPANY TOWED THE VEHICLE TO A COLLISION REPAIR FA…

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715.9%
ODI 11449929

This is my 6th trip with 2019 Tesla S from Chicago to San Francisco / 1st time SO MANY “PHANTOM BRAKING” incidents / FLAT TIRE WARNING error / screen shut off 3 times …..

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67.5%
ODI 11417545

Stability control disabled, steering assist disabled, airbags disabled, brake system altered for weeks before service request. In addition, steering wheel moved uncontrollably while parked, with car off, and no one in it for over eight hours. Finally, entire system locked after a factory reset. Locking the doors, preventing entry, and showing the transmission in neutral. Tesla’s service model is inhuman, meaning they don’t allow conversation with a human, but instead require scheduling service through their phone app. The app recorded these iss…

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169.0%
ODI 11373709 · 275 mi

DRIVING ON HIGHWAY AT 65-70 MPH WITH AUTO PILOT AND SPEED CONTROL ENGAGED. WENT TO CHANGE LANES FROM LEFT TO RIGHT. PUT ON TURN SIGNAL, CANCELLED AUTO PILOT BY TURNING STEERING WHEEL TO RIGHT AND MOVED TO OPEN RIGHT LANE. THERE WERE NO VEHICLES AROUND US AT ALL. THE CAR SUDDENLY, UNEXPECTEDLY, AND VERY SHOCKINGLY SLAMMED ON THE BRAKES CAUSING ITEMS TO BE TOSSED AROUND IN THE CAR, ENGAGING ALL OF OUR SEAT BELTS WITH SOME DISCOMFORT, AND SENDING SOME LOUD ALARM OR WARNING SOUND TO GO OFF IN THE CAR. IT SCARED ME, MY WIFE AND DAUGHTER VERY MUCH. I…

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118.0%
ODI 11474849

While on A/P cruising on the free way the car slow down and start braking on its own !!

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54.4%
ODI 11540722

This is the second time in the last two weeks that my backup camera has stopped working. I have talk to the service center about this I was told that it is not a safety issue but a convenience to the driver and that I should use my mirrors and turn my head around to see what is behind me. I have taken my car in the service center to see if they can fix the problem (8/23/2023). Backup camera worked for a while than stopped again . I have made another appointment with the service center to see if they can fix the problem (8/29/2023.

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

133.3%
ODI 11696712

Car will just brake on the highway with out warning. Cruise control will just randomly change speeds. I was traveling on an overpass and speed dropped to 35 then jumped to 60mph.

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Exterior Lighting
58.2%
ODI 11426091

I recently had my Tesla Model S serviced due to the touchscreen going blank (losing functionality of defrosting, temperature, sunroof, and a list of other issues). Driving with a fogged up window is dangerous. Thank you to the NHTSA for forcing Tesla to replace it free of charge. Unfortunately, it appears that Tesla is not replacing it with a new unit. Instead it is a refurbished unit. Just days after servicing I got in the car to drive and the following error comes up on the touchscreen: "Center display memory storage device is degraded. Witho…

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153.3%
ODI 10574317

TESLA MODEL S. HAS PROBLEMS THAT WITH LITTLE OR NO NOTICE THE CAR CAN QUIT, LEAVING THE CAR AND OCCUPANTS STRANDED DANGEROUSLY IN HEAVY TRAFFIC, SOMETIMES WITH NO LIGHTS. ALLEGEDLY THE TRACTION BATTERY, DRIVE UNIT, CONTACTOR, INVERTER, CONVERTER AND/OR 12 V ACCESSORY BATTERY CAN SUDDENLY FAIL CAUSING THE TESLA TO QUIT WITH LITTLE OR NO WARNING, THEN COASTING TO A STOP. ALLEGEDLY IN SOME CASES AFTER THE VEHICLE COMES TO A STOP THE 12 V BATTERY AND SYSTEMS WILL QUICKLY FAIL, PREVENTING PARKING LIGHTS AND HAZARD LIGHTS FROM BEING USED AND PREVENTI…

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277.4%
ODI 10748663

TESLA MODEL S DO NOT CONFORM TO LIGHTING STANDARD 108. THE MODEL S DO NOT HAVE A YELLOW REFLEX REFLECTOR LOCATED ON THE FRONT OF THE VEHICLE VISIBLE FROM THE SIDE. NATL HIGHWAY TRAFFIC SAFETY ADMIN., DOT 571.108, NT.TABLE IAREQUIRED LAMPS AND REFLECTIVE DEVICES PAGE 476. HTTP://WWW.GPO.GOV/FDSYS/PKG/CFR-2011-TITLE49-VOL6/PDF/CFR-2011-TITLE49-VOL6-SEC571-108.PDF THEY NEED TO ADD THE REFLECTOR TO MAKE THE VEHICLE LEGAL FOR STREET USE.

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446.6%
ODI 11207819

THERE IS A FLAW IN THE TESLA EMMC WHICH WILL INEVITABLY CAUSE A CRITICAL PORTION OF THE CHIP TO FAIL PREMATURELY, DUE TO CONSTANT EXCESSIVE LOGGING WITHIN THE TOUCHSCREEN SYSTEM. ULTIMATELY THE MEMORY CHIP FAILS AND THE TOUCHSCREEN GOES BLACK, PLACING THE CAR IN LIMP HOME MODE, THE PARKING SENSORS AND REAR VIEW CAMERA NO LONGER WORK, IT WILL NOT CHARGE AND EFFECTIVELY BECOMES UN-DRIVABLE WHEN THE BATTERY RUNS OUT. THE EMMC IS A LINCHPIN COMPONENT FOR THE FUNCTIONALITY OF THE CAR. THE EMMC, THOUGH IT DOES NOT CONTROL THE CAR'S PROPULSION, BR…

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497.6%
ODI 10995446 · 7,500 mi

INTERMITTENT WINDSHIELD WIPERS MAY FAIL. HAS HAPPENED TWICE, VIDEO CAPTURED FOR SECOND EVENT. HEADLIGHTS HAVE TURNED OFF ON THREE SEPARATE OCCASIONS WHILE DRIVING IN DARK. MOST RECENT EVENT WAS CAPTURED ON DASHCAM, AS WELL AS IPHONE VIDEO, WITH MULTIPLE TEST SCENARIOS (TURNING THEM FROM AUTO TO ON, AND BACK AGAIN. REBOOTING COMPUTER INTERFACE, ETC). THIS IS VERY DANGEROUS, AND COULD CAUSE SERIOUS HARM OR DEATH. HTTPS://WWW.YOUTUBE.COM/WATCH?V=A9Q1PXP2LP4 HTTPS://WWW.YOUTUBE.COM/WATCH?V=CNSW9BDQ0O8 HTTPS://WWW.YOUTUBE.COM/WATCH?V=ZEKI…

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266.1%
ODI 11331659 · 49,000 mi

MY CAR'S MCU (MEDIA CONTROL UNIT TOUCHSCREEN) IS NEAR DEATH AND 900 MILES FROM BEING OUT OF WARRANTY. THE SCREEN WENT BLACK ON ME FOR AN ENTIRE DAY BEFORE COMING BACK AND CONSTANTLY FREEZES AND NEEDS REBOOTS. DURING THIS TIME, I LOST ABILITY TO TURN ON AND OFF THE HEADLIGHTS, MUST RELY ON AUTO. LOST ABILITY TO CONTROL THE HVAC AND DEFROST. LOST ABILITY TO ADJUST AIR SUSPENSION. LOST ABILITY TO USE BACKUP CAMERA.

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84.7%
ODI 11282440 · 10 mi

BACKUP LIGHTS ARE INADEQUATELY BRIGHT AT NIGHT, IN DARK SITUATIONS ALLOWING NO ABILITY TO MAKE OUT GROUND FEATURES WHEN BACKING UP. TESLA HAS UPDATED FIRMWARE AND REPLACED CAMERA WITH NO IMPROVEMENT. SAFETY DEFECT OF BEING UNABLE TO SEE BEHIND CAR WHEN BACKING UP AT NIGHT NOT FIXED, SEEMS TO BE A DESIGN PROBLEM WITH THE CAR.

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24.5%
ODI 11242154 · 2,730 mi

ELECTRICAL PROBLEM ASSOCIATED WITH SOFTWARE UPDATE 2019.28.2 320FBAO. DOWNLOADED UPDATE AND FOLLOWING UPDATE ONE COULD HEAR SOLENOIDS OPENING & CLOSING FOLLOWED BY LEFT DAY TIME RUNNING LIGHT ILLUMINATING FOLLOWED BY RIGHT. DID A SOFT AND HARD RESET AND FACTORY RESET TO NO AVAIL. TOOK CAR INTO SERVICE CENTER AND UPDATE REMOVED AND TOLD TO RE ENTER UPDATE WHEN HOME. RE INSTALLED UPDATE AND SAME THING OCCURS. SPENT OVER AN HOUR TRYING TO FIND A NUMBER TO CALL TO TALK TO SOMEONE ABOUT THE PROBLEM. ON CHAT LINE TOLD TO DO ANOTHER HARD RESET A…

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00.0%

No examples available for this selection.

42.2%
ODI 11427096

My car has a « yoke » steering wheel that feels unsafe and should be illegal along with the touch turn signals and horn. I almost crashed today when I had to swerve to avoid a mother crossing the road with her child. I tapped on the honk, but unfortunately, it’s not in the middle of the steering wheel as one one would expect, but it’s a small touch button right next to the cruise control touch button. each time i need to engage it, I have to take my arms off the road and find this button. It’s very distracting, especially in emergency situati…

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64.3%
ODI 11462603

The Left headlight does not work and the airbag compartment is protruding out at a weird angle. This has been like this since delivery.

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54.4%
ODI 11569741

The design of the car which uses turn signal buttons on the steering wheel instead of the traditional stalks creates a critical safety hazard. When attempting to use a turn signal while the steering wheel is turned (which happens when pulling out for circular driveways, making two very quick turns, or in emergency maneuvers), it is nearly impossible to find these buttons and be able to press the correct button. In fact, when the steering wheel is turned 180 degrees, the left and right buttons point in the wrong directions, and even if you can …

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Suspension5,000–30,650 mi14,500 mi63
ODI 11011598 · 3,000 mi

HERE IS A 2017 MODEL S IN THE JUNKYARD: HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=25563471&ROWNUMBER=49&LOADRECENT=TRUE&ISNEXT=TRUE THERE IS VERY LITTLE DAMAGE TO THE CAR EXCEPT FOR THE BACK WHEEL WHICH HAS GONE ALL WHOMPY. PLEASE INVESTIGATE THE REASON THAT THE TESLA WHEELS GO WHOMPY SO OFTEN.

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ODI 11040636 · 2,000 mi

HERE IS A TESLA IN THE JUNKYARD: HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=26437884&ROWNUMBER=57&LOADRECENT=TRUE THE CAR HAS BEEN IN A ROLLOVER ACCIDENT AND IS SEVERELY DAMAGED. IT HAS BIO-HAZARD STICKERS WHICH MEANS THAT OCCUPANTS HAVE BEEN INJURED. THE CAR IS BADLY DAMAGED AND I HAVE NO KNOWLEDGE OF THE CIRCUMSTANCES OF THE CRASH. HOWEVER, GIVEN THE MANY OTHER CASES OF SUSPENSION FAILURES IN THE TESLAS IT IS A LEAST A POSSIBILITY THAT A SUSPENSION FAILURE DID CAUSE A LOSS OF CONTROL OF THE VEHICLE. THE BACK LH WHEEL IS SLANTED OVER AT AN ANGL…

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ODI 11043131 · 1,000 mi

HERE IS A NEW VIDEO THAT HAS JUST BEEN UPLOADED: HTTPS://WWW.YOUTUBE.COM/WATCH?V=2M64KSYWTFU IT SHOWS A TESLA MODEL S WITH A COMPLETELY BROKEN SUSPENSION. IT HAS NOT BEEN IN A CRASH. BOTH LOWER BALL JOINTS HAVE SNAPPED. WHEEL HAS GONE AMAZINGLY WHOMPY. THE LOCATION IS A CITY STREET. THERE IS NO POSSIBILITY THAT THIS WAS CAUSED BY A CRASH OR ANY FORM OF ABUSE. THE WHEEL AND TIRE ARE COMPLETELY UNDAMAGED AND THERE IS NO DAMAGE TO THE BODYWORK. HOW MUCH MORE EVIDENCE DO YOU NEED TO SHOW THAT THESE CARS ARE "UNSAFE AT ANY SPEED"? PLEASE I…

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Electrical System26,363–49,375 mi35,000 mi66
ODI 11064628 · 1,969 mi

TESLA MODEL S 2017 SUDDEN UNINTENDED ACCELERATION- 1/18/2018, MORNING 9:05 AM. I WAS PULLING IN TO MY OFFICE PARKING SPOT WHERE I PARKED FOR 6 YEARS, I LET THE CAR SLOW TO ROLL CLOSER IN FRONT OF THE CURB. ALL OF A SUDDEN THE CAR ACCELERATED, GOT ON THE CURB, HIT THE OFFICE BUILDING. THE CAR WAS STILL GOING UNTIL I APPLIED THE BRAKE. THE ACCELERATION POINT WAS RIGHT BEFORE THE CURB, MEASURING FROM THE POINT TO THE WALL IS ONLY 7 FEET. TESLA SAID I WAS ON THE PEDAL FOR A SECOND LONG, I APPLIED PEDAL FROM 0-18%, AND QUICKLY APPLIED THE BRAKE. …

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ODI 11174732 · 15,000 mi

2017 TESLA MODEL S STARTED TO ACCELERATE ON ITS OWN OVER 100 MPH, WHEN TRAVELING ON HIGHWAY AROUND 70 MPH, WITHOUT AUTOPILOT ENGAGED. AS SOON AS IT STARTED TO ACCELERATE, THE CAR TOOK CONTROL OVER THE STEERING WHEEL AND DROVE INTO THE GUARDRAIL ON THE LEFT OF THE LANE, THEN QUICKLY STEERED TO THE RIGHT LANES AND STEERED TO THE LEFT AGAIN. SLAMMED ON THE BRAKE BUT DID NOT WORK AT ALL, AND STEERING WHEEL DID NOT RESPOND. THE CAR COMPLETELY TOOK CONTROL OVER TRAVELING OVER 100 MPH GOING ZIG-ZAG ON THREE LANE HIGHWAY, FINALLY CAME TO A STOP AFTER H…

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ODI 11207856 · 9,000 mi

ON SATURDAY 5/11/2019 AROUND 12:45PM WHILE I WAS DRIVING ON THE HIGHWAY THE CAR SUDDENLY MADE A LOUD SOUND THEN THE CAR SHUT DOWN IN THE MIDDLE OF THE HIGHWAY LEAVING ME STUCK. THE CAR WOULD NOT GO INTO GEAR. THE CAR DISPLAY AN ERROR ON THE CENTER CONSOLE "UNABLE TO DRIVE, PLEASE PROCEED TO SAFETY" (SOMETHING LIKE THIS) I DID NOT TAKE A PHOTO SINCE I WAS CONCERNED ABOUT BEING REAR ENDED. I HAD TO CALL 911 TO STOP ALL TRAFFIC SO THE CAR COULD BE PUSHED OFF THE HIGHWAY. AS WE WERE ABOUT TO PUSH THE CAR IT STARTED WORKING AGAIN. I WILL BE TAKIN…

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Unknown Or Other7,500–48,000 mi27,000 mi49
ODI 11015359 · 4,500 mi

AUTOPILOT 2 IS VERY DANGEROUS AND HAS MAJOR ISSUES ON HILLS, TURNS AND TURN LANES THAT CAUSE CAR TO DEPART LANE, NEW AUTOPILOT 2.5 RELEASED WITHIN ONE YEAR OF AUTOPILOT 2 BUT COMPANY IS FAILING TO UPGRADE THE CURRENT UNSAFE AUTOPILOT 2

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ODI 11025501 · 100 mi

PLEASE NOTE - THIS IS A COMPLAINT ABOUT THE TESLA MODEL 3 WHICH DOES NOT YET APPEAR ON YOUR DATABASE. AT LEAST 50 OF THESE HAVE ALREADY BEEN RELEASED TO TESLA EMPLOYEE GUINEA PIGS AND ARE LOOSE ON THE HIGHWAYS. IT IS EXPECTED THAT THOUSANDS MORE WILL BE ON THE ROADS SOON. THE FOLLOWING VIDEO SHOWS JUST HOW MUCH OF A DANGEROUS DISTRACTION THE CENTRAL TOUCH-SCREEN IS: HTTPS://WWW.YOUTUBE.COM/WATCH?V=JL7A-9DGSB0 ALMOST EVERY FUNCTION OF THE CAR IS CONTROLLED BY THE TOUCH SCREEN. THE MAN WHO POSTED THIS VIDEO IS PROBABLY TYPICAL OF THE TYP…

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ODI 11043055 · 500 mi

PARK, DRIVE, PARK, DRIVE, REVERSE AND NEUTRAL INDICATORS ("P,D,R,AND N" ARE ABOUT THIS SIZE) ON DASH ARE WAY TOO SMALL FOR AGING DRIVERS. SPEED INDICATOR IS MUCH LARGER, AND THERE IS ROOM ON THE DASH TO MAKE THESE INDICATORS MUCH LARGER. I HAVE COMPLAINED TO TESLA SEVERAL TIMES. I BELIEVE THESE WOULD TAKE A SIMPLE SOFTWARE CHANGE.

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Forward Collision Avoidance: Adaptive Cruise Control22,000–35,250 mi25,500 mi8
ODI 11376820 · 27,000 mi

TESLA MCU FAILS INTERMITTENTLY- RENDERING AUTOPILOT AND ALL SAFETY FEATURES ASSOCIATED USELESS. ALSO CAUSES EXTREME SCARE TO DRIVER WHEN FAILURE OCCURS, AS THEY BELIEVE CAR IS OFF/NOT WORKING. OCCURS ON NUMEROUS OCCASIONS, BOTH ON STARTUP AND WHILE DRIVING.

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ODI 11376961 · 19,000 mi

BROUGHT THE CAR IN FOR SERVICE AT THE MACADAM SERVICE CENTER IN PORTLAND, OREGON ON OCTOBER 29TH DUE TO MCU ISSUES; THIS WAS BEFORE ANY NOTICE HAD GONE OUT! I WAS NOT EVEN AWARE OF THE ISSUE AT THIS TIME. IT WAS REBOOTING, VERY SLUGGISH, GETS 'LOST' IE KEEPS OUTDATED INFORMATION ETC. THIS IS OBVIOUSLY THE 8GB MEMORY DEVICE ISSUE. AFTER A 40 YEAR CAREER AS AN ENGINEER AND VENTURE CAPITALIST IN THE IT INDUSTRY I KNOW WHAT MEMORY FAILURE LOOKS LIKE! I WAS TOLD THERE WAS NO ISSUE AND THAT IT WAS SAFE FOR ME TO DRIVE TO SF THE NEXT WEEK. I H…

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ODI 11388442 · 36,000 mi

AUTOPILOT HAS FAILED MANY TIMES. CAR ALMOST CRASHED. TOOK IT TO DEALER FOR REPAIR BUT THEY DIDN'T FIX THE PROBLEM AFTER SPENDING $100,000, THE AUTOPILOT SHOULD WORK AS DESIGNED.

Look up ODI 11388442 at NHTSA ↗

Steering5,000–24,225 mi10,000 mi15
ODI 11005992 · 600 mi

ON JULY 13, 2017, MY TESLA WAS DRIVING SOUTH ON THE I-680 IN THE VICINITY OF FREMONT, CALIFORNIA. MY VEHICLE WAS IN SELF-DRIVE MODE TRAVELING IN THE LEFT-MOST LANE AT 65 MPH. MY HANDS WERE ON THE STEERING WHEEL. WE ENTERED A LONG CURVE TO THE RIGHT AND APPROACHED STOPPED CARS AHEAD OF US. THE SELF-DRIVE MODE IN MY TESLA THEN STOPPED OPERATING AND I WAS LEFT TO SUDDENLY HAVE TO STEER THE TESLA ONTO THE LEFT SHOULDER OF THE HIGHWAY IN ORDER TO AVOID HITTING THE VEHICLE DIRECTLY AHEAD OF ME. THIS ALL OCCURRED UNDER CLEAR SKIES AND DRY ROAD CONDITI…

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ODI 11025501 · 100 mi

PLEASE NOTE - THIS IS A COMPLAINT ABOUT THE TESLA MODEL 3 WHICH DOES NOT YET APPEAR ON YOUR DATABASE. AT LEAST 50 OF THESE HAVE ALREADY BEEN RELEASED TO TESLA EMPLOYEE GUINEA PIGS AND ARE LOOSE ON THE HIGHWAYS. IT IS EXPECTED THAT THOUSANDS MORE WILL BE ON THE ROADS SOON. THE FOLLOWING VIDEO SHOWS JUST HOW MUCH OF A DANGEROUS DISTRACTION THE CENTRAL TOUCH-SCREEN IS: HTTPS://WWW.YOUTUBE.COM/WATCH?V=JL7A-9DGSB0 ALMOST EVERY FUNCTION OF THE CAR IS CONTROLLED BY THE TOUCH SCREEN. THE MAN WHO POSTED THIS VIDEO IS PROBABLY TYPICAL OF THE TYP…

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ODI 11047950 · 5,000 mi

THIS IS A COMPLAINT ABOUT THE ABSOLUTE MADNESS OF TESLA AUTOPILOT. HERE IS JUST ONE MORE EXAMPLE OF HOW DANGEROUS THIS SO CALLED AUTOPILOT REALLY IS. FROM TODAY'S FORUM POSTS. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/NAG-REDUCED-WITH-2017-46.102558/ D21MIKE, TODAY AT 6:01 PM BERTX SAID: ↑ HOLD THE WHEEL LIGHTLY WITH ONE HAND JUST ABOVE THE FLAT PORTION AT THE BOTTOM, ALONG THE SIDE, JUST LETTING THE WEIGHT OF YOUR HAND BEAR DOWN. DON'T STEER, BUT DON'T KEEP THE AP FROM STEERING. YOU WILL NEVER, EVER GET A NAG. IF YOU NEED TO DO S…

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Vehicle Speed Control4,176–21,769 mi11,000 mi22
ODI 11005992 · 600 mi

ON JULY 13, 2017, MY TESLA WAS DRIVING SOUTH ON THE I-680 IN THE VICINITY OF FREMONT, CALIFORNIA. MY VEHICLE WAS IN SELF-DRIVE MODE TRAVELING IN THE LEFT-MOST LANE AT 65 MPH. MY HANDS WERE ON THE STEERING WHEEL. WE ENTERED A LONG CURVE TO THE RIGHT AND APPROACHED STOPPED CARS AHEAD OF US. THE SELF-DRIVE MODE IN MY TESLA THEN STOPPED OPERATING AND I WAS LEFT TO SUDDENLY HAVE TO STEER THE TESLA ONTO THE LEFT SHOULDER OF THE HIGHWAY IN ORDER TO AVOID HITTING THE VEHICLE DIRECTLY AHEAD OF ME. THIS ALL OCCURRED UNDER CLEAR SKIES AND DRY ROAD CONDITI…

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ODI 11021371 · 5,602 mi

THE TESLA SPED UP AND HAD A SUDDEN UNINTENTIONAL ACCELERATION. I WAS DRIVING DOWN THE DRIVEWAY SLOWLY AND THE CAR SUDDENLY ACCELERATED TO A VERY HIGH SPEED. IT ALMOST WENT OVER A WALL AND I HAD TO SWERVE THE WHEEL TO AVOID GOING OVER A WALL. WHEN I SLAMMED ON THE BRAKES, THE CAR STOPPED FULLY ONLY A FEW INCHES AWAY FROM ANOTHER PARKED VEHICLE.

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ODI 11048161 · 3,700 mi

WE WERE IN A PARKING LOT OF "KIDQUEST MUSEUM" IN BELLEVUE , WA. , TAKING OUR GRAND DAUGHTER, ONE YEAR OLD, TO THE MUSEUM. OUR CAR WAS IN STATIONARY POSITION. WE WERE TRYING TO FIGURE OUT WHERE TO PARK. DURING THIS TIME, OUR MODEL X, TOOK OFF WITH UNINTENDED ACCELERATION AND WE COULD NOT CONTROL THE CAR. IT WAS INSTANTANEOUS, OUR CAR WENT AND HIT A PARKED CHEVY VAN. THIS VAN FWENT UPSIDE DOWN AND WENT OVER THE FENCE INTO THE LOT NEXT TO IT. AFTER THE IMPACT OUR CAR WENT AND HIT ELETRIC POLE, WENT INTO BUSHES AND OVER AN ELECTRICAL BOX OF…

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Forward Collision Avoidance: Automatic Emergency BrakingToo few reports for a range23,250 mi2 (sparse)
ODI 11388316 · 22,500 mi

A PHANTOM EMERGENCY BRAKING EVENT OCCURRED TWICE ON MONDAY, DECEMBER 21, 2020 WHILE DRIVING FROM DALLAS TO HOUSTON BETWEEN THE HOURS OF 12PM - 4PM CST. I ALSO EXPERIENCED THREE BLANK SCREEN EVENTS DURING THIS SAME TRIP. THE MEDIA CONTROL UNIT (MCU) CONTROLLING THE MAP, RADIO, AIR CONDITIONING, BLINKER SOUNDS ALSO CEASED OPERATING. THE SECOND OCCURRENCE OF BOTH THE PHANTOM EMERGENCY BRAKING AND BLACK SCREEN EVENT OCCURRED ON SATURDAY, JANUARY 9, 2021 SHORTLY AFTER 10AM CST. THE SUDDEN PHANTOM EMERGENCY BRAKING EPISODE I EXPERIENCED AT HI…

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ODI 11404471 · 24,000 mi

THIS WAS ISSUED A FULL RECALL BY NHSTA. THE VENDOR, TESLA INDICTED ONLY A COUPLE OF WEEKS BEFORE A CHIP REPLACEMENT WAS AVAILABLE. TO DATE NO REPAIR HAS BEEN MADE AND THE VENDOR IS NON RESPONSIVE. YOUR HELP NEED TO EFFECT THIS RECALL

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Exterior Lighting41,250–60,250 mi53,500 mi10
ODI 11331659 · 49,000 mi

MY CAR'S MCU (MEDIA CONTROL UNIT TOUCHSCREEN) IS NEAR DEATH AND 900 MILES FROM BEING OUT OF WARRANTY. THE SCREEN WENT BLACK ON ME FOR AN ENTIRE DAY BEFORE COMING BACK AND CONSTANTLY FREEZES AND NEEDS REBOOTS. DURING THIS TIME, I LOST ABILITY TO TURN ON AND OFF THE HEADLIGHTS, MUST RELY ON AUTO. LOST ABILITY TO CONTROL THE HVAC AND DEFROST. LOST ABILITY TO ADJUST AIR SUSPENSION. LOST ABILITY TO USE BACKUP CAMERA.

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ODI 11375158 · 108,000 mi

THE MCU TOUCHSCREEN FAILS CONSTANTLY CAUSING NO ACCESS TO REAR VIEW CAMERA, AC CONTROLS, NAVIGATION, AND LOSS OF PRESET SETTINGS FOR MIRRORS AND DRIVE SEAT POSITION. REBOOT TAKES OVER 5 MINS WHILE CAR IS IN OPERATION TO NO AC WORKING. BOTH HEADLIGHTS HAVE BEEN REPLACED OVER 10 TIMES DUE TO BURNED OUT DAYTIME RUNNING LIGHTS. I HAVE PAID FOR THE LAST REPLACEMENT ONLY FOR IT TO FAIL AGAIN.

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ODI 11376212 · 61,000 mi

TOUCH SCREEN IS COMPLETELY BLACK MULTIPLE TIMES PER WEEK. USUALLY AT BEGINNING OF TRIPS, BUT OCCASIONALLY SUDDENLY OCCURS IN THE MIDDLE OF TRIPS. BLACK OUT CAN LAST UPWARDS OF 10 MINUTES (PER SMARTPHONE STOP WATCH). TOUCHSCREEN BLACKOUT LIMITS ACCESS TO FOG LIGHT CONTROLS, BACK UP CAMERA, GARAGE CONTROLS, PASSENGER AIRBAG STATUS INDICATOR, AND ALL AUDIBLE WARNINGS INCLUDING EMERGENCY BRAKE ALERT AND TURN SIGNAL NOISES. THE VEHICLE IS COVERED UNDER TESLA'S NEW EXTENDED WARRANTY. I REQUESTED SERVICE ON 10/17. WAS SCHEDULED TO BRING CAR IN ON 11/1…

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Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

5 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-113None
ODI 11627408

The vehicle at low speed unexpectedly lost power steering making it impossible to steer. The resistance was greater than on a vehicle without power steering as if the steering mechanism was working to prevent steering. This is the second incident for me -- the first occurring in September, but immediately resolving itself.

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ODI 11627555

The power steering motor prevents proper movement of the steering wheel by forcing it back to the center if moved in either direction, making turning impossible. The wheel allows only about 5 degrees of movement before violently snapping back to center. When I attempted to replicate the issue at startup, the steering initially operated normally, and I was able to turn the wheel approximately 90 degrees. However, it suddenly and forcefully snapped back to center, striking my hand. This occurred while the car was stationary. The malfunction in …

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ODI 11627696

The car was on park for charging. When charging was at 75%, when it was complete, the car was put on drive. Auto-steering disengaged message came up. The steering was stuck and could not be turned. After multiple tries, called Tesla road side assistance which resulted in car getting towed to service station. The steering rack had to be removed and replaced. I cannot imagine if this happened when the car was on a higher speed road.

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2024-124None
ODI 11630116

I was driving and my power steering assist went out making the steering almost impossible. Fortunately I was driving in my neighborhood and was close to home

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ODI 11631451

Approaching my garage door as it was opening when the car suddenly accelerated smashing through the garage door, through the back wall of the garage, through the laundry room and finally stopped in the main bedroom with the front wheels off the ground as the car rested on top of the washing machine.

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ODI 11632238

Car rattles when driven and makes loud sounds when going over bumps. Took to Tesla with 50k miles on it and they said it needs new air spring modules on front left and right. Did not do repair as it was over $3000. My car was built in the Fremont factory, the same as the cars in china that were recalled for the same reason. My car was a Tesla fleet car when I purchased it May of this year. Tesla had to know there was a problem and that’s why they wholesaled it to a different car dealership to be sold.

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2025-014None
ODI 11634767

While using the summon feature from my iPhone with the Tesla application my car drove into my house causing damage. I have video of this from my camera doorbell of the incident. I work in mobile application development and was told this was user error by Tesla when it first occurred.

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ODI 11636368

The contact owns a 2017 Tesla Model S. The contact received notifications of NHTSA Campaign Numbers: 23V838000 (Electrical System) and 24V051000 (Electrical System); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

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ODI 11639082

Computer software failure. Intermittent problem that started with a recent software update. When backing out of a parking space, car will move a few feet then go into park and set the parking brake. Putting car back into reverse allows the car to move about 2 feet then the parking brake re engages. This has repeated more than 6 times in the process of backing out of a parking space. (There was at lease 3' of clearance to the sides of the vehicle and nothing behind the vehicle.) This is very dangerous when backing out of a diagonal parki…

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2025-021None
ODI 11645624

The contact owns a 2017 Tesla Model S. The contact stated that prior to the failure experienced, there was an abnormal clicking sound coming from the steering wheel. The contact attempted to start the vehicle, and upon starting the vehicle, the message "Service Power Steering" was displayed, and the EPS warning light was illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

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2025-032None
ODI 11647408

I used Summon on [XXX] to bring my car to me because it was parked way at the end of the parking lot at Discount tire. There was only 1 car in the whole lot, which was parked next to my Tesla. While using the “come to Me” feature in Summon – My Tesla pulled forward and then turned and drove right in to the car parked next to mine. It did quite a bit of damage to my Tesla and the Mercedes parked next to me it ran into. When I called my local Tesla Service Center in Austin to ask what I am supposed to do, they told me they needed to run d…

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ODI 11649563

Car auto accelerated in parking lot structure. Hit column; air bags did not deploy so no injury to me, the driver. Dealer refuses to confirm the data to support their conclusion that driver was at fault. Vehicle inspected by dealer owned collision center and dealer related insurance company. No warning or messages prior to auto acceleration.

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2025-041None
ODI 11655025

Stoped at intersection. While trying to engage signal lights, hit the stalk below that engages full self driving. Car immediately jumped into intersection .in front of another car and almost collided. Since the last update, Cars with my configuration wave been acting irradely and it is not safe to use FSD.

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2025-054None
ODI 11658304

I am reporting a traumatic incident involving a 2017 Tesla Model S (loaner) that crashed on [XXX], in Arizona while Autopilot was engaged. We were traveling eastbound at 55 mph on [XXX] near [XXX] when the vehicle suddenly pulled hard left into the median and hit a tree. I briefly lost consciousness and suffered a concussion; my passenger sustained a broken back and thumb. Smoke rose from the car, and doors wouldn't open. I’m claustrophobic, it was terrifying. I managed to exit via the front passenger door but couldn't move my friend due to po…

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ODI 11658804

Using software version 2025.14.1 with FSD (Full Self Driving) version 12.6.4. About 50% of the time the vehicle attempts and fails to change lanes when using FSD. It will: 1. Turn on signal and not change lanes, confusing cars around me. Or more often 2. Swerve between lanes indefinitely. See example at [XXX] It drives like a drunk driver. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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ODI 11658805

Software 2025.14.1, Full Self Driving 12.6.4 (FSD). Vehicle when using FSD continuously slows to 10 MPH below the speed limit. You can manually press the accelerator to speed up but FSD will not brake when doing so and warns you of the same. After a minute of being back at the speed limit, FSD again slows down. Repeat this process constantly. Very dangerous.

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2025-062None
ODI 11665336

The intermediate steering shaft is binding, causing difficulty turning the wheel and inconsistent steering wheel feel. It often will cause the full self driving to disengage during turns Tesla has revised the part that now includes a protective rubber bootyet has not issued a recall as the part accumulates debris and rust out and binding the universal joint

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ODI 11665990

While merging onto the highway an error message showed up on the dash stating "Steering Assist May be Reduced" upon immediately after the steering froze and could only be moved slightly using significant force. Approx. 75lbs. I am athletic and work out and had trouble moving the car to the side. If my wife or daughter had driven the car they would not have been able to steer and this could have caused a significant accident, injury or death. Upon pulling over, I rebooted both computers on the Tesla Model S 75 D and the problem went away. I imme…

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2025-070None

No examples available for this selection.

2025-081None
ODI 11682696

Tesla originally confirmed issues with the MCU1 system in my vehicle and upgraded it to MCU2. I Paid $1,599 for the repair/upgrade. Since then, the center screen has continued shutting off while driving. When this happens, the instrument cluster and controls go dark, I cannot see my speed, use the blinkers to signal, operate the AC/defroster, or access other critical vehicle functions. This has occurred multiple times on highways, including US-22 in New Jersey, which created serious danger because I could not monitor speed or signal properly. …

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2025-094None
ODI 11688760

During a road accident, Driver airbags were deployed and caused injuries to driver in left hand, left leg and right chest by flying debris’s due to airbag deployment.

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ODI 11688949 · 66,573 mi

The contact owns a 2017 Tesla Model S. The contact stated that while driving at an undisclosed speed, the Forward Collision Avoidance system became inoperable. There was no warning light illuminated. The contact stated that the Forward Collision Avoidance feature failed to activate, almost resulting in a crash with another vehicle. Additionally, the contact stated that the back over collision avoidance system was inoperable. The vehicle was taken to the dealer, where it was determined that the front radar and bracket had failed and needed to be…

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ODI 11689065

Software version 2025.32.3.1. Using Tesla’s auto-steer / enhanced autopilot (not fsd) causes many “phantom braking” events when going through several intersections on my commute. It’ll say a message “Curve Assist Active”, however I’ll be on a very straight and flat road with no curves. It’s 65 mph road and it will brake / slow down the car very hard and fast, if I don’t catch it in time it’ll get down to ~45 mph within a second. Even when traffic is going slow already, like 40 mph, it’ll still bring up the message and try to brake and slow …

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2025-100None

No examples available for this selection.

2025-115None
ODI 11697718

While charging at a Tesla Supercharger, the vehicle began making extremely loud mechanical noises on October 7, 2025, as if something inside the high-voltage system was about to explode. A warning appeared stating “Vehicle may shut down at any time.” A service request was opened the next day. Tesla scheduled the first available appointment nearly a month later, leaving the vehicle unsafe to drive. Before that appointment date, on October 31, 2025, the vehicle completely shut down at a Supercharger and could not be restarted. Tesla Roadside Ass…

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ODI 11699154

This is an update to NHTSA Complaint #XXX with new safety information. My 2017 Tesla Model S (VIN [XXX] ) has a confirmed high-voltage isolation fault. Tesla replaced the rear drive unit under warranty, but Tesla’s own technician notes now state: “There is a risk of isolation alerts reoccurring during regular driving, use of HVAC system, or DC charging.” “Vehicle may power off due to isolation faults when the air conditioning is used.” This is Tesla acknowledging in writing that the vehicle may shut off during normal driving, even after repa…

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ODI 11701014

Upon purchasing the vehicle, I discovered multiple critical safety defects that were not disclosed at the time of sale and were confirmed by an independent EV specialist (Electrified Garage). These defects include worn and failing front and rear suspension components (control arms, thrust arms, and cracked/damaged bushings), a failing sway bar link boot, and a malfunctioning window that makes contact with the internal wiring harness. The suspension defects create instability over bumps and uneven roads, producing clunks, shifting, and vibrati…

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2025-121None
ODI 11703016 · 98,787 mi

The contact owned a 2017 Tesla Model S. The contact stated that while starting the vehicle, an Autopilot disabled warning message system was displayed a day prior. The contact reached out to the Tesla hotline for assistance regarding the failure. The contact was advised to continue driving the vehicle, and the system error message was expected to clear. The contact stated that after multiple drives, the warning message did not disappear. The contact stated that while coming to a stop, the brake system became inoperable. The contact stated that …

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2026-011None
ODI 11710572

CRITICAL SAFETY FAILURE: Loss of Driver Override and Extreme HMI/Signaling Latency. 1. Loss of Override & Unintended Acceleration: While operating FSD (Supervised), the vehicle ignored a 65 mph set-point and accelerated to 80 mph. I attempted to reduce speed by pulling down on the steering stalk 4-5 times, but the vehicle ignored all manual inputs, requiring a hard disengagement. 2. Lane Departure / Path Failure: The vehicle failed to maintain lane centering, specifically crossing over the centerline into opposing traffic. This occured without …

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2026-022None
ODI 11714816

I pulled into a parking lot, and noticed that my passenger side rear wheel was leaning into the car. Luckily I was next to a Firestone and the mechanic told me the rear control arm broke off. Had I have been driving even for 2 more minutes, the wheel would have came off completely. When I pulled in, there was no noise, vibration, or any other indication that something was wrong. I know for a fact I didnt hit any curbs or large potholes. It was a normal drive.

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ODI 11718165

I am reporting a serious safety defect regarding the front control arms on my 2017 Tesla Model S (VIN: [XXX] ). The front control arm bushings are failing, with visible cracking and tearing, as documented by a certified mechanic. These failures directly compromise vehicle steering, handling, and safety, creating a high risk of loss of control or accident. Tesla has issued a known service bulletin related to this issue, yet refused to perform repairs free of charge, despite acknowledging the bulletin exists. Timeline of Communications and Attemp…

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2026-031None
ODI 11723641

The charge port latch failed to release the mobile connector (consistent with TSB SB-18-44-002) I had to call Tesla customer service for manual release instructions, which was very difficult to get through to (unclear through the Tesla App) After manual release, the mobile connector was damaged since it got stuck during a rainstorm. Tesla replaced the entire charging port for ~$1,000 without first testing the mobile connector Though a known defect, TSB SB-18-44-002 was never applied to my vehicle and since my vehicle was out of warranty, I was …

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2026-042None
ODI 11729097

Here’s a clear, professional paragraph you can use for your NHTSA report: ⸻ While using Tesla’s Auto Summon feature in a controlled parking environment, my vehicle (2017 Tesla Model S) made unintended contact with a stationary garage pillar. At the time, I was actively supervising the vehicle as required, and it was operating at low speed. The vehicle appeared to misjudge clearance while maneuvering, resulting in a sideswipe to the front passenger side and damage to the side mirror. This incident posed a safety risk as the vehicle’s automated…

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ODI 11733796

Using FSD. Stopped at a stop sign making a UPL into a 4-lane 35 MPH posted street. TWICE now there was a small opening which would require an aggressive accelerator - it started the turn stopping a full car length into the first lane and decides it's going to wait for closing traffic from the right. Obviously stopping in the middle of new oncoming traffic from the left is not very wise. This has happened 3 times with 2026.8.3 and I've never seen it before - twice i gunned it to force the short turn but missed it once. Definitely a pucker maneu…

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2026-050None

No examples available for this selection.

2026-062None
ODI 11744026

This happens about 30%to 40% of the time when using Full Self Driving Supervised on HW3, FSD version 12.6.4, software version 2026.14.6. When changing marked lanes to the right, either initiated by FSD or the driver asking FSD to move to the right by engaging the right turn signals, it will do one of 2 things: 1. Change lanes properly about 70% of the time 2. Start and abort the lane. Hange swerving back and forth between the 2 lanes, ot 3. Does nothing and drives straight without changing lanes, all the while with the turn signals on. #2 is…

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ODI 11745960

Trunk latch fails, trunk latch safety mechanism also failed so manual release does not work. This is a safety issue

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2026-071None
ODI 11752080

My Tesla wouldn’t charge at Level 3, 2, or 1 charger resulting in the need for the tow and further service hours. Following the service I was told it was a software issue and that a power cycle resolved the issue which locked out the charging. It’s deeply concerning and baffling that this could happen at anytime resulting in days or weeks or down time for what is ultimately a software issue. This is my fourth hardware related software issue following a Tesla update.

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2026-083None
ODI 11755807

2017 Tesla Model S P100D. Vehicle received a paid MCU2 infotainment upgrade (MCU1 to MCU2), which replaced both the center touchscreen computer and the instrument cluster. The original MCU1 architecture used an independent computer for the instrument cluster, providing redundancy. The MCU2 retrofit consolidated both displays onto a single processor with no fallback mode. The first MCU2 replacement unit experienced a touchscreen digitizer failure , touch input stopped responding but the displays remained powered and the instrument cluster conti…

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ODI 11757600

Backing out of driveway, the steering wheel was very hard to turn. The dash indicated the steering assist feature wasn't working. After restarting the software and the problem persisting, I investigated the assist motor/pump and found that the ground to the chassis was very corroded. I attempted to remove the nut to clean contacts and it sheared off. The grounding post had corroded through (white galvanic corrosion). I attached the assist motor ground to another point on the chassis and the power steering worked again.

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ODI 11758489

While using Tesla's Actually Smart Summon feature via the phone app in a hospital parking garage, my unoccupied 2017 Model S initiated an unexpected turning maneuver and struck a clearly visible parked SUV (a 2019 Toyota RAV4). I was within line of sight and actively supervising per Tesla's instructions, but the vehicle turned into the parked car without any meaningful opportunity to intervene before impact. The failure appears to involve the Summon system's object detection, path planning, or control logic. The incident occurred at low speed. …

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2026-090None

No examples available for this selection.

2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 2108 reports

2022: 108 complaints · 2023: 103 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
20225689108
20232888103
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
202213602
202311300

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentSuspensionElectrical SystemUnknown Or OtherForward Collision Avoidance: Adaptive Cruise ControlSteeringVehicle Speed ControlForward Collision Avoidance: Automatic Emergency BrakingExterior Lighting
Suspension—
3
ODI 11331659 · 49,000 mi

MY CAR'S MCU (MEDIA CONTROL UNIT TOUCHSCREEN) IS NEAR DEATH AND 900 MILES FROM BEING OUT OF WARRANTY. THE SCREEN WENT BLACK ON ME FOR AN ENTIRE DAY BEFORE COMING BACK AND CONSTANTLY FREEZES AND NEEDS REBOOTS. DURING THIS TIME, I LOST ABILITY TO TURN ON AND OFF THE HEADLIGHTS, MUST RELY ON AUTO. LOST ABILITY TO CONTROL THE HVAC AND DEFROST. LOST ABILITY TO ADJUST AIR SUSPENSION. LOST ABILITY TO USE BACKUP CAMERA.

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ODI 11349119 · 31,000 mi

THE DEFECTIVE MCU WENT DOWN AND WHAT IS NOT BEING PROPERLY REPORTED, ESPECIALLY IN THIS PANDEMIC WORLD WE NOW LIVE IN, IS THAT BESIDES THE ENTERTAINMENT, THE AIR CONDITIONING (AND VIRAL HEPA FILTER), THE SUSPENSION HEIGHT, THE STEERING AND ACCELERATION PROPERTIES, NEARLY EVERYTHING IS NO LONGER ACCESSIBLE WHEN THE MCU FAILS BECAUSE TO THE DRIVER, THESE THINGS CAN ONLY BE ACCESSED AND MANIPULATED THROUGH THE CENTER CONSOLE, WHICH IS IN PERMANENT SHUT DOWN MODE. LOOK, I PERFORM FMEA ANALYSIS FOR A LIVING. THIS IS A SINGLE POINT FAILURE BEING CAUS…

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ODI 11376955 · 62,000 mi

THIS IS MY SECOND TESLA. I'VE HAD NOISES IN SUSPENSION AND HAVE BEEN TOLD IT WAS A CONTROL ARM AND PAID FOR IT. NOISE IMMEDIATELY RETURNED. LATER TOLD ITS STABILIZER. THAT WAS ON FIRST TESLA. MEDIA CONTROL UNIT CONSTANTLY FAILED. SECOND TESLA - [XXX]- SUSPENSION PROBLEMS. SOMETHING FEELS LIKE IT WILL POP OF I TURN WHEEL TOO FAR AND THE BRAKE OR SOMETHING MAKES A LOUD NOISE WHEN DISENGAGING. THEY SAY THEY CAN'T DUPLICATE BUT IT HAPPENS EVERY TIME I BRAKE OR RELEASE HOLD. MY MCU IS FAILING ON THIS CAR. THEY REPLACED THE RAM BUT IT STILL…

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3
ODI 11395324 · 72,000 mi

THE WHEEL CONTROL ARM BROKE FOR NO REASON. IT SEEMS TO BE DEFECTIVE FROM THE TIME IT WAS MADE, IT HAPPENED WITH A POPPING SOUND WHEN PARKING

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ODI 11517098

I was driving at low speed when I suddenly felt a very loud pop and snap. I thought I had a flat tire. The car pulled to the left. I had trouble pulling over and thought I was going to hit someone. I was able to come to a stop abruptly. I checked for a flat and had none. I called Tesla after limping the car home because I could not see a flat. The car had a broken control arm and had completely pulled the left wheel against the frame. Almost like I got something really hard but I hadn't. I had just pulled away from a stop sign when the snap…

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ODI 11701035

I am reporting multiple safety-related defects on my 2017 Tesla Model S (VIN [XXX] ) that were present at the time of purchase but not disclosed by the selling dealer (Starling Ford, Titusville, FL). A certified independent EV repair facility (The Electrified Garage) inspected the vehicle on 11/17/2025 and documented the following safety defects: • failing/worn suspension components (control arms, thrust arms, cracked bushings) • torn sway-bar link boots • inoperative right-rear window regulator • driver window contacting internal wiring harne…

Look up ODI 11701035 at NHTSA ↗

0
12
ODI 11074874 · 10,000 mi

THIS IS A COMPLAINT ABOUT FRAGILE ALLOY STEERING AND SUSPENSION COMPONENTS USED ON ALL MODELS OF TESLA CARS INCLUDING THE S, X, AND MODEL 3. HERE IS A THREAD IN WHICH SEVERAL OWNERS REPORT THE SAME SNAPPED STEERING ARM. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/CRACKED-FORELINK.95637/PAGE-2 PHOTOGRAPHS ARE ATTACHED WHICH SHOW THAT THE EYELET OF THE STEERING ARM HAS SNAPPED. THIS IS A CLASSIC "BRITTLE FRACTURE" *BRITTLE FRACTURE IS THE SUDDEN, VERY RAPID CRACKING OF EQUIPMENT UNDER STRESS WHERE THE MATERIAL EXHIBITED LITTLE OR NO EVIDENC…

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ODI 11091483 · 10,000 mi

YET ANOTHER TESLA IN THE JUNKYARD: HTTPS://WWW.COPART.COM/LOT/29600438 FRONT RH SUSPENSION COLLAPSED. WHEELS GONE WHOMPY AND CROSSEYED. THERE HAVE BEEN HUNDREDS OF SIMILAR TESLA SUSPENSION BREAKAGES THAT ARE DUE TO FRAGILE SUSPENSION COMPONENTS AND NOT THE RESULT OF CRSH DAMAGE. PLEASE RECALL THESE DANGEROUS CARS BEFORE MORE PEOPLE GET KILLED.. THANK YOU. CONCERNED CITIZEN.

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ODI 11220236 · 55,950 mi

BACKING INTO A PARKING SPOT THE DRIVER SIDE FRONT FORE LINK FAILED WHILE TURNING THE STEERING WHEEL. THIS DAMAGED THE WHEEL, TIRE AND WHEEL WELL.

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1
ODI 11349119 · 31,000 mi

THE DEFECTIVE MCU WENT DOWN AND WHAT IS NOT BEING PROPERLY REPORTED, ESPECIALLY IN THIS PANDEMIC WORLD WE NOW LIVE IN, IS THAT BESIDES THE ENTERTAINMENT, THE AIR CONDITIONING (AND VIRAL HEPA FILTER), THE SUSPENSION HEIGHT, THE STEERING AND ACCELERATION PROPERTIES, NEARLY EVERYTHING IS NO LONGER ACCESSIBLE WHEN THE MCU FAILS BECAUSE TO THE DRIVER, THESE THINGS CAN ONLY BE ACCESSED AND MANIPULATED THROUGH THE CENTER CONSOLE, WHICH IS IN PERMANENT SHUT DOWN MODE. LOOK, I PERFORM FMEA ANALYSIS FOR A LIVING. THIS IS A SINGLE POINT FAILURE BEING CAUS…

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0
1
ODI 11331659 · 49,000 mi

MY CAR'S MCU (MEDIA CONTROL UNIT TOUCHSCREEN) IS NEAR DEATH AND 900 MILES FROM BEING OUT OF WARRANTY. THE SCREEN WENT BLACK ON ME FOR AN ENTIRE DAY BEFORE COMING BACK AND CONSTANTLY FREEZES AND NEEDS REBOOTS. DURING THIS TIME, I LOST ABILITY TO TURN ON AND OFF THE HEADLIGHTS, MUST RELY ON AUTO. LOST ABILITY TO CONTROL THE HVAC AND DEFROST. LOST ABILITY TO ADJUST AIR SUSPENSION. LOST ABILITY TO USE BACKUP CAMERA.

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Electrical System
3
ODI 11331659 · 49,000 mi

MY CAR'S MCU (MEDIA CONTROL UNIT TOUCHSCREEN) IS NEAR DEATH AND 900 MILES FROM BEING OUT OF WARRANTY. THE SCREEN WENT BLACK ON ME FOR AN ENTIRE DAY BEFORE COMING BACK AND CONSTANTLY FREEZES AND NEEDS REBOOTS. DURING THIS TIME, I LOST ABILITY TO TURN ON AND OFF THE HEADLIGHTS, MUST RELY ON AUTO. LOST ABILITY TO CONTROL THE HVAC AND DEFROST. LOST ABILITY TO ADJUST AIR SUSPENSION. LOST ABILITY TO USE BACKUP CAMERA.

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ODI 11349119 · 31,000 mi

THE DEFECTIVE MCU WENT DOWN AND WHAT IS NOT BEING PROPERLY REPORTED, ESPECIALLY IN THIS PANDEMIC WORLD WE NOW LIVE IN, IS THAT BESIDES THE ENTERTAINMENT, THE AIR CONDITIONING (AND VIRAL HEPA FILTER), THE SUSPENSION HEIGHT, THE STEERING AND ACCELERATION PROPERTIES, NEARLY EVERYTHING IS NO LONGER ACCESSIBLE WHEN THE MCU FAILS BECAUSE TO THE DRIVER, THESE THINGS CAN ONLY BE ACCESSED AND MANIPULATED THROUGH THE CENTER CONSOLE, WHICH IS IN PERMANENT SHUT DOWN MODE. LOOK, I PERFORM FMEA ANALYSIS FOR A LIVING. THIS IS A SINGLE POINT FAILURE BEING CAUS…

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ODI 11376955 · 62,000 mi

THIS IS MY SECOND TESLA. I'VE HAD NOISES IN SUSPENSION AND HAVE BEEN TOLD IT WAS A CONTROL ARM AND PAID FOR IT. NOISE IMMEDIATELY RETURNED. LATER TOLD ITS STABILIZER. THAT WAS ON FIRST TESLA. MEDIA CONTROL UNIT CONSTANTLY FAILED. SECOND TESLA - [XXX]- SUSPENSION PROBLEMS. SOMETHING FEELS LIKE IT WILL POP OF I TURN WHEEL TOO FAR AND THE BRAKE OR SOMETHING MAKES A LOUD NOISE WHEN DISENGAGING. THEY SAY THEY CAN'T DUPLICATE BUT IT HAPPENS EVERY TIME I BRAKE OR RELEASE HOLD. MY MCU IS FAILING ON THIS CAR. THEY REPLACED THE RAM BUT IT STILL…

Look up ODI 11376955 at NHTSA ↗

—
29
ODI 11064628 · 1,969 mi

TESLA MODEL S 2017 SUDDEN UNINTENDED ACCELERATION- 1/18/2018, MORNING 9:05 AM. I WAS PULLING IN TO MY OFFICE PARKING SPOT WHERE I PARKED FOR 6 YEARS, I LET THE CAR SLOW TO ROLL CLOSER IN FRONT OF THE CURB. ALL OF A SUDDEN THE CAR ACCELERATED, GOT ON THE CURB, HIT THE OFFICE BUILDING. THE CAR WAS STILL GOING UNTIL I APPLIED THE BRAKE. THE ACCELERATION POINT WAS RIGHT BEFORE THE CURB, MEASURING FROM THE POINT TO THE WALL IS ONLY 7 FEET. TESLA SAID I WAS ON THE PEDAL FOR A SECOND LONG, I APPLIED PEDAL FROM 0-18%, AND QUICKLY APPLIED THE BRAKE. …

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ODI 11267723

MODEL S HAS LOST RANGE COMPARED TO WHAT WAS ADVERTISED. ALSO MANY PROBLEMS WITH BALL JOINTS THAT CAN CAUSE DIFFICULT STEERING

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ODI 11330628 · 67,000 mi

THE MCU IN MY CAR SIMPLY STOPPED WORKING. I COULD DRIVE IT BUT HAD NO SPEEDOMETER, NO SIGNALS, NOTHING THAT IS CRITICAL TO DRIVING SAFELY. IT WOULD NOT START CONSISTENTLY AND I WAS AFRAID IT WOULD STOP IN THE MIDDLE OF THE HIGHWAY ON MY WAY HOME. THE MCU IS THE CENTRAL COMPUTER IN THE CAR THAT CONTROLS EVERYTHING. *TR

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11
ODI 11376820 · 27,000 mi

TESLA MCU FAILS INTERMITTENTLY- RENDERING AUTOPILOT AND ALL SAFETY FEATURES ASSOCIATED USELESS. ALSO CAUSES EXTREME SCARE TO DRIVER WHEN FAILURE OCCURS, AS THEY BELIEVE CAR IS OFF/NOT WORKING. OCCURS ON NUMEROUS OCCASIONS, BOTH ON STARTUP AND WHILE DRIVING.

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ODI 11376961 · 19,000 mi

BROUGHT THE CAR IN FOR SERVICE AT THE MACADAM SERVICE CENTER IN PORTLAND, OREGON ON OCTOBER 29TH DUE TO MCU ISSUES; THIS WAS BEFORE ANY NOTICE HAD GONE OUT! I WAS NOT EVEN AWARE OF THE ISSUE AT THIS TIME. IT WAS REBOOTING, VERY SLUGGISH, GETS 'LOST' IE KEEPS OUTDATED INFORMATION ETC. THIS IS OBVIOUSLY THE 8GB MEMORY DEVICE ISSUE. AFTER A 40 YEAR CAREER AS AN ENGINEER AND VENTURE CAPITALIST IN THE IT INDUSTRY I KNOW WHAT MEMORY FAILURE LOOKS LIKE! I WAS TOLD THERE WAS NO ISSUE AND THAT IT WAS SAFE FOR ME TO DRIVE TO SF THE NEXT WEEK. I H…

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ODI 11382727

MY SCREEN TURNED BLANK AND THERE WAS NO WAY TO SEE THE REAR VIEW CAMERA, THE TURNING SIGNAL, TO SET THE TEMPERATURE CONTROL DUE TO A KNOWN DEFECT OF A MEMORY CHIP. I TOOK THE CAR INTO THE DEALERSHIP WITH HISTORY OF MULTIPLE BLACK OUTS, AND THEY REFUSE TO REPLACE IT ALTHOUGH TESLA WEBSITE SAID THAT THEY WOULD

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1
ODI 11267723

MODEL S HAS LOST RANGE COMPARED TO WHAT WAS ADVERTISED. ALSO MANY PROBLEMS WITH BALL JOINTS THAT CAN CAUSE DIFFICULT STEERING

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6
ODI 11064628 · 1,969 mi

TESLA MODEL S 2017 SUDDEN UNINTENDED ACCELERATION- 1/18/2018, MORNING 9:05 AM. I WAS PULLING IN TO MY OFFICE PARKING SPOT WHERE I PARKED FOR 6 YEARS, I LET THE CAR SLOW TO ROLL CLOSER IN FRONT OF THE CURB. ALL OF A SUDDEN THE CAR ACCELERATED, GOT ON THE CURB, HIT THE OFFICE BUILDING. THE CAR WAS STILL GOING UNTIL I APPLIED THE BRAKE. THE ACCELERATION POINT WAS RIGHT BEFORE THE CURB, MEASURING FROM THE POINT TO THE WALL IS ONLY 7 FEET. TESLA SAID I WAS ON THE PEDAL FOR A SECOND LONG, I APPLIED PEDAL FROM 0-18%, AND QUICKLY APPLIED THE BRAKE. …

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ODI 11174732 · 15,000 mi

2017 TESLA MODEL S STARTED TO ACCELERATE ON ITS OWN OVER 100 MPH, WHEN TRAVELING ON HIGHWAY AROUND 70 MPH, WITHOUT AUTOPILOT ENGAGED. AS SOON AS IT STARTED TO ACCELERATE, THE CAR TOOK CONTROL OVER THE STEERING WHEEL AND DROVE INTO THE GUARDRAIL ON THE LEFT OF THE LANE, THEN QUICKLY STEERED TO THE RIGHT LANES AND STEERED TO THE LEFT AGAIN. SLAMMED ON THE BRAKE BUT DID NOT WORK AT ALL, AND STEERING WHEEL DID NOT RESPOND. THE CAR COMPLETELY TOOK CONTROL OVER TRAVELING OVER 100 MPH GOING ZIG-ZAG ON THREE LANE HIGHWAY, FINALLY CAME TO A STOP AFTER H…

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ODI 11307255 · 35,000 mi

I HAVE REACHED OUT TO TESLA 3 TIMES TO FIX A SUDDEN UNINTENDED ACCELERATION ISSUE. 11 DAYS AFTER I REPORTED THE ISSUE AND THEY TOLD ME MY CAR WAS OK TO DRIVE I GOT INTO A ACCIDENT. IT TOOK TESLA 5 MONTHS TO GIVE BACK THE REPORTS OF THE CRASH IN WHICH THEY SAID IT WAS MY FAULT. I HAVE LOST TRUST IN THE COMPANY AND HAVE SEEN THAT 127 OTHER PEOPLE HAVE BEEN AFFECTED BY THE SAME ISSUE ACCORDING TO CNN PLEASE TAKE CARE OF THIS ISSUE. ANY TESLA OWNER IS A PIONEER OF A FUTURE CREATION. AFTER THE ACCIDENT THEY TOLD ME AUTOPILOT IS ON BETA MOD…

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3
ODI 11404471 · 24,000 mi

THIS WAS ISSUED A FULL RECALL BY NHSTA. THE VENDOR, TESLA INDICTED ONLY A COUPLE OF WEEKS BEFORE A CHIP REPLACEMENT WAS AVAILABLE. TO DATE NO REPAIR HAS BEEN MADE AND THE VENDOR IS NON RESPONSIVE. YOUR HELP NEED TO EFFECT THIS RECALL

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ODI 11454372

Four separate issues to report: 1.) multiple instances of car braking while in self-drive mode. This has included driving at high speeds on highway and having vehicle slam on brakes nearly causing an accident. I took over as I was paying attention on all occasions. 2.) While is self-drive mode and a lane widens, car veers to “middle” of wide lane. This does not act in a way a normal driver would. 3.) Issues with middle screen stopping or resetting during driving. This was a reported recall issue and I did get the recall taken care of. Issue…

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ODI 11465228

The car had multiple computer issues causing it to break unexpectedly, turn unexpectedly, avoid things that were not there unexpectedly. It was brought into the dealer multiple times, who actually viewed the error, and when they were driving it, they were involved in an auto accident. Even with the warranty, they could never fix it, and it was amazingly dangerous almost killing me several times.

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8
ODI 11331659 · 49,000 mi

MY CAR'S MCU (MEDIA CONTROL UNIT TOUCHSCREEN) IS NEAR DEATH AND 900 MILES FROM BEING OUT OF WARRANTY. THE SCREEN WENT BLACK ON ME FOR AN ENTIRE DAY BEFORE COMING BACK AND CONSTANTLY FREEZES AND NEEDS REBOOTS. DURING THIS TIME, I LOST ABILITY TO TURN ON AND OFF THE HEADLIGHTS, MUST RELY ON AUTO. LOST ABILITY TO CONTROL THE HVAC AND DEFROST. LOST ABILITY TO ADJUST AIR SUSPENSION. LOST ABILITY TO USE BACKUP CAMERA.

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ODI 11375158 · 108,000 mi

THE MCU TOUCHSCREEN FAILS CONSTANTLY CAUSING NO ACCESS TO REAR VIEW CAMERA, AC CONTROLS, NAVIGATION, AND LOSS OF PRESET SETTINGS FOR MIRRORS AND DRIVE SEAT POSITION. REBOOT TAKES OVER 5 MINS WHILE CAR IS IN OPERATION TO NO AC WORKING. BOTH HEADLIGHTS HAVE BEEN REPLACED OVER 10 TIMES DUE TO BURNED OUT DAYTIME RUNNING LIGHTS. I HAVE PAID FOR THE LAST REPLACEMENT ONLY FOR IT TO FAIL AGAIN.

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ODI 11376212 · 61,000 mi

TOUCH SCREEN IS COMPLETELY BLACK MULTIPLE TIMES PER WEEK. USUALLY AT BEGINNING OF TRIPS, BUT OCCASIONALLY SUDDENLY OCCURS IN THE MIDDLE OF TRIPS. BLACK OUT CAN LAST UPWARDS OF 10 MINUTES (PER SMARTPHONE STOP WATCH). TOUCHSCREEN BLACKOUT LIMITS ACCESS TO FOG LIGHT CONTROLS, BACK UP CAMERA, GARAGE CONTROLS, PASSENGER AIRBAG STATUS INDICATOR, AND ALL AUDIBLE WARNINGS INCLUDING EMERGENCY BRAKE ALERT AND TURN SIGNAL NOISES. THE VEHICLE IS COVERED UNDER TESLA'S NEW EXTENDED WARRANTY. I REQUESTED SERVICE ON 10/17. WAS SCHEDULED TO BRING CAR IN ON 11/1…

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Unknown Or Other
3
ODI 11395324 · 72,000 mi

THE WHEEL CONTROL ARM BROKE FOR NO REASON. IT SEEMS TO BE DEFECTIVE FROM THE TIME IT WAS MADE, IT HAPPENED WITH A POPPING SOUND WHEN PARKING

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ODI 11517098

I was driving at low speed when I suddenly felt a very loud pop and snap. I thought I had a flat tire. The car pulled to the left. I had trouble pulling over and thought I was going to hit someone. I was able to come to a stop abruptly. I checked for a flat and had none. I called Tesla after limping the car home because I could not see a flat. The car had a broken control arm and had completely pulled the left wheel against the frame. Almost like I got something really hard but I hadn't. I had just pulled away from a stop sign when the snap…

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ODI 11701035

I am reporting multiple safety-related defects on my 2017 Tesla Model S (VIN [XXX] ) that were present at the time of purchase but not disclosed by the selling dealer (Starling Ford, Titusville, FL). A certified independent EV repair facility (The Electrified Garage) inspected the vehicle on 11/17/2025 and documented the following safety defects: • failing/worn suspension components (control arms, thrust arms, cracked bushings) • torn sway-bar link boots • inoperative right-rear window regulator • driver window contacting internal wiring harne…

Look up ODI 11701035 at NHTSA ↗

29
ODI 11064628 · 1,969 mi

TESLA MODEL S 2017 SUDDEN UNINTENDED ACCELERATION- 1/18/2018, MORNING 9:05 AM. I WAS PULLING IN TO MY OFFICE PARKING SPOT WHERE I PARKED FOR 6 YEARS, I LET THE CAR SLOW TO ROLL CLOSER IN FRONT OF THE CURB. ALL OF A SUDDEN THE CAR ACCELERATED, GOT ON THE CURB, HIT THE OFFICE BUILDING. THE CAR WAS STILL GOING UNTIL I APPLIED THE BRAKE. THE ACCELERATION POINT WAS RIGHT BEFORE THE CURB, MEASURING FROM THE POINT TO THE WALL IS ONLY 7 FEET. TESLA SAID I WAS ON THE PEDAL FOR A SECOND LONG, I APPLIED PEDAL FROM 0-18%, AND QUICKLY APPLIED THE BRAKE. …

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ODI 11267723

MODEL S HAS LOST RANGE COMPARED TO WHAT WAS ADVERTISED. ALSO MANY PROBLEMS WITH BALL JOINTS THAT CAN CAUSE DIFFICULT STEERING

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ODI 11330628 · 67,000 mi

THE MCU IN MY CAR SIMPLY STOPPED WORKING. I COULD DRIVE IT BUT HAD NO SPEEDOMETER, NO SIGNALS, NOTHING THAT IS CRITICAL TO DRIVING SAFELY. IT WOULD NOT START CONSISTENTLY AND I WAS AFRAID IT WOULD STOP IN THE MIDDLE OF THE HIGHWAY ON MY WAY HOME. THE MCU IS THE CENTRAL COMPUTER IN THE CAR THAT CONTROLS EVERYTHING. *TR

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—
7
ODI 11376820 · 27,000 mi

TESLA MCU FAILS INTERMITTENTLY- RENDERING AUTOPILOT AND ALL SAFETY FEATURES ASSOCIATED USELESS. ALSO CAUSES EXTREME SCARE TO DRIVER WHEN FAILURE OCCURS, AS THEY BELIEVE CAR IS OFF/NOT WORKING. OCCURS ON NUMEROUS OCCASIONS, BOTH ON STARTUP AND WHILE DRIVING.

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ODI 11406558 · 23,000 mi

I COMPLAIN THAT TESLA FAILED TO REMEDY THE DEFECT OF MALFUNCTIONING EMMC BY REPLACING VCM DAUGHTERBOARD (SEE THE LETTER RECEIVED) WITHIN A REASONABLE TIME FRAME. SINCE LAST NOVEMBER I HAVE RECEIVED A NUMBER OF LETTERS FROM TESLA INFORMING THE RECALL AND NOTHING HAPPENED.

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ODI 11524072

When using the automated cruise control or full self driving, it will unexpectedly phantom brake. Seems to happen more when there is full sun. I have the latest updates. Did much better when cloudy, but it would still phantom break a few times during a 12 hour trip. But when in full sun, it did brake 10+ times.

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7
ODI 11025501 · 100 mi

PLEASE NOTE - THIS IS A COMPLAINT ABOUT THE TESLA MODEL 3 WHICH DOES NOT YET APPEAR ON YOUR DATABASE. AT LEAST 50 OF THESE HAVE ALREADY BEEN RELEASED TO TESLA EMPLOYEE GUINEA PIGS AND ARE LOOSE ON THE HIGHWAYS. IT IS EXPECTED THAT THOUSANDS MORE WILL BE ON THE ROADS SOON. THE FOLLOWING VIDEO SHOWS JUST HOW MUCH OF A DANGEROUS DISTRACTION THE CENTRAL TOUCH-SCREEN IS: HTTPS://WWW.YOUTUBE.COM/WATCH?V=JL7A-9DGSB0 ALMOST EVERY FUNCTION OF THE CAR IS CONTROLLED BY THE TOUCH SCREEN. THE MAN WHO POSTED THIS VIDEO IS PROBABLY TYPICAL OF THE TYP…

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ODI 11047950 · 5,000 mi

THIS IS A COMPLAINT ABOUT THE ABSOLUTE MADNESS OF TESLA AUTOPILOT. HERE IS JUST ONE MORE EXAMPLE OF HOW DANGEROUS THIS SO CALLED AUTOPILOT REALLY IS. FROM TODAY'S FORUM POSTS. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/NAG-REDUCED-WITH-2017-46.102558/ D21MIKE, TODAY AT 6:01 PM BERTX SAID: ↑ HOLD THE WHEEL LIGHTLY WITH ONE HAND JUST ABOVE THE FLAT PORTION AT THE BOTTOM, ALONG THE SIDE, JUST LETTING THE WEIGHT OF YOUR HAND BEAR DOWN. DON'T STEER, BUT DON'T KEEP THE AP FROM STEERING. YOU WILL NEVER, EVER GET A NAG. IF YOU NEED TO DO S…

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ODI 11092151 · 10,000 mi

THIS IS A COMPLAINT ABOUT THE TESLA AUTOPILOT. HERE IS A RECENTLY POSTED VIDEO: HTTPS://YOUTU.BE/FLXYHWFVAZA THE AUTOPILOT DRIVES ONTO THE WRONG SIDE OF THE ROAD!!! THIS OWNER IS A TESLA ENTHUSIAST AND PRESUMABLY KEEPS UP ON THE LATEST NEW ABOUT TESLA CRASHES. DESPITE THIS HE IS STILL UNDER THE MISTAKEN IMPRESSION THAT IT IS SAFE TO USE AUTOPILOT ON NARROW WINDING ROADS AND AGAINST ONCOMING TRAFFIC. IT IS ONLY A MATTER OF TIME BEFORE THIS MAN COLLECTS HIS DARWIN AWARD. UNFORTUNATELY HE WILL PROBABLY TAKE THE LIVES OF INNOCENT ROAD US…

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5
ODI 11048161 · 3,700 mi

WE WERE IN A PARKING LOT OF "KIDQUEST MUSEUM" IN BELLEVUE , WA. , TAKING OUR GRAND DAUGHTER, ONE YEAR OLD, TO THE MUSEUM. OUR CAR WAS IN STATIONARY POSITION. WE WERE TRYING TO FIGURE OUT WHERE TO PARK. DURING THIS TIME, OUR MODEL X, TOOK OFF WITH UNINTENDED ACCELERATION AND WE COULD NOT CONTROL THE CAR. IT WAS INSTANTANEOUS, OUR CAR WENT AND HIT A PARKED CHEVY VAN. THIS VAN FWENT UPSIDE DOWN AND WENT OVER THE FENCE INTO THE LOT NEXT TO IT. AFTER THE IMPACT OUR CAR WENT AND HIT ELETRIC POLE, WENT INTO BUSHES AND OVER AN ELECTRICAL BOX OF…

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ODI 11064628 · 1,969 mi

TESLA MODEL S 2017 SUDDEN UNINTENDED ACCELERATION- 1/18/2018, MORNING 9:05 AM. I WAS PULLING IN TO MY OFFICE PARKING SPOT WHERE I PARKED FOR 6 YEARS, I LET THE CAR SLOW TO ROLL CLOSER IN FRONT OF THE CURB. ALL OF A SUDDEN THE CAR ACCELERATED, GOT ON THE CURB, HIT THE OFFICE BUILDING. THE CAR WAS STILL GOING UNTIL I APPLIED THE BRAKE. THE ACCELERATION POINT WAS RIGHT BEFORE THE CURB, MEASURING FROM THE POINT TO THE WALL IS ONLY 7 FEET. TESLA SAID I WAS ON THE PEDAL FOR A SECOND LONG, I APPLIED PEDAL FROM 0-18%, AND QUICKLY APPLIED THE BRAKE. …

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ODI 11141432 · 6,500 mi

WITH THE CURRENT RELEASE V9, IN A SPECIFIC LOCATION, UNDER AUTOPILOT THE VEHICLE ATTEMPTS TO SUDDENLY VEER OFF THE ROAD TO THE RIGHT, IN A VIOLENT ACTION. MANUALLY CORRECTING CAUSES AUTOSTEER TO DISENGAGE BUT CRUISE CONTROL REMAINS ON EXASSERBATING THE SITUATION. CONDITIONS: 2 LANE HIGHWAY, TRAVELING AT 45 MPH. PAINTED CENTER LINE JOGS SLIGHTLY TO ACCOMMODATE CENTER TURNING LANE. TRAVELLED THIS ROAD SAFELY ON AUTOPILOT FOR OVER A YEAR WITHOUT INCIDENT. NOW IT HAPPENS EVERYTIME. ATTEMPTS TO CONTACT TESLA, THUS FAR HAVE RESULTED IN NO RESPONSE.

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4
ODI 11388316 · 22,500 mi

A PHANTOM EMERGENCY BRAKING EVENT OCCURRED TWICE ON MONDAY, DECEMBER 21, 2020 WHILE DRIVING FROM DALLAS TO HOUSTON BETWEEN THE HOURS OF 12PM - 4PM CST. I ALSO EXPERIENCED THREE BLANK SCREEN EVENTS DURING THIS SAME TRIP. THE MEDIA CONTROL UNIT (MCU) CONTROLLING THE MAP, RADIO, AIR CONDITIONING, BLINKER SOUNDS ALSO CEASED OPERATING. THE SECOND OCCURRENCE OF BOTH THE PHANTOM EMERGENCY BRAKING AND BLACK SCREEN EVENT OCCURRED ON SATURDAY, JANUARY 9, 2021 SHORTLY AFTER 10AM CST. THE SUDDEN PHANTOM EMERGENCY BRAKING EPISODE I EXPERIENCED AT HI…

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ODI 11450213

My 2017 Tesla modes S has had a phantom braking for nearly five years. It usually occurs when the car is in cruise control and falsely identifies a vehicle (usually on the front right side) that isn't there. The sudden and rapid braking is disconcerting at best and dangerous at worst. Fortunately, I have not had an accident due to this sudden and inappropriate behavior. I have supplied this information to Tesla several times including dozens of "bug report" which is sent directly to Tesla when the incident occurs. Tesla has never fixed the pro…

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ODI 11451116

Since Tesla has disabled the radar, and went to vision only, my car is a nightmare to drive on autopilot or FSD on two lane roads at night. Phantom braking, numerous times it has went onto the shoulder thinking an oncoming car a 1/4 away was in our lane, twice it even went into the oncoming traffic lane. Never did this when radar was enabled. My car has radar but they turned it off in software update

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2
ODI 11376212 · 61,000 mi

TOUCH SCREEN IS COMPLETELY BLACK MULTIPLE TIMES PER WEEK. USUALLY AT BEGINNING OF TRIPS, BUT OCCASIONALLY SUDDENLY OCCURS IN THE MIDDLE OF TRIPS. BLACK OUT CAN LAST UPWARDS OF 10 MINUTES (PER SMARTPHONE STOP WATCH). TOUCHSCREEN BLACKOUT LIMITS ACCESS TO FOG LIGHT CONTROLS, BACK UP CAMERA, GARAGE CONTROLS, PASSENGER AIRBAG STATUS INDICATOR, AND ALL AUDIBLE WARNINGS INCLUDING EMERGENCY BRAKE ALERT AND TURN SIGNAL NOISES. THE VEHICLE IS COVERED UNDER TESLA'S NEW EXTENDED WARRANTY. I REQUESTED SERVICE ON 10/17. WAS SCHEDULED TO BRING CAR IN ON 11/1…

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ODI 11491528

Tesla designs a single piece headlight with no serviceable parts. This includes headlights, high beams, and namely daytime running lights. All of these components are on an LED strip that overheats and un-solders due to this high heat, which causes premature failure. Some owners have reported as little as 3 months of life before failing. The day

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Forward Collision Avoidance: Adaptive Cruise Control0
11
ODI 11376820 · 27,000 mi

TESLA MCU FAILS INTERMITTENTLY- RENDERING AUTOPILOT AND ALL SAFETY FEATURES ASSOCIATED USELESS. ALSO CAUSES EXTREME SCARE TO DRIVER WHEN FAILURE OCCURS, AS THEY BELIEVE CAR IS OFF/NOT WORKING. OCCURS ON NUMEROUS OCCASIONS, BOTH ON STARTUP AND WHILE DRIVING.

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ODI 11376961 · 19,000 mi

BROUGHT THE CAR IN FOR SERVICE AT THE MACADAM SERVICE CENTER IN PORTLAND, OREGON ON OCTOBER 29TH DUE TO MCU ISSUES; THIS WAS BEFORE ANY NOTICE HAD GONE OUT! I WAS NOT EVEN AWARE OF THE ISSUE AT THIS TIME. IT WAS REBOOTING, VERY SLUGGISH, GETS 'LOST' IE KEEPS OUTDATED INFORMATION ETC. THIS IS OBVIOUSLY THE 8GB MEMORY DEVICE ISSUE. AFTER A 40 YEAR CAREER AS AN ENGINEER AND VENTURE CAPITALIST IN THE IT INDUSTRY I KNOW WHAT MEMORY FAILURE LOOKS LIKE! I WAS TOLD THERE WAS NO ISSUE AND THAT IT WAS SAFE FOR ME TO DRIVE TO SF THE NEXT WEEK. I H…

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ODI 11382727

MY SCREEN TURNED BLANK AND THERE WAS NO WAY TO SEE THE REAR VIEW CAMERA, THE TURNING SIGNAL, TO SET THE TEMPERATURE CONTROL DUE TO A KNOWN DEFECT OF A MEMORY CHIP. I TOOK THE CAR INTO THE DEALERSHIP WITH HISTORY OF MULTIPLE BLACK OUTS, AND THEY REFUSE TO REPLACE IT ALTHOUGH TESLA WEBSITE SAID THAT THEY WOULD

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7
ODI 11376820 · 27,000 mi

TESLA MCU FAILS INTERMITTENTLY- RENDERING AUTOPILOT AND ALL SAFETY FEATURES ASSOCIATED USELESS. ALSO CAUSES EXTREME SCARE TO DRIVER WHEN FAILURE OCCURS, AS THEY BELIEVE CAR IS OFF/NOT WORKING. OCCURS ON NUMEROUS OCCASIONS, BOTH ON STARTUP AND WHILE DRIVING.

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ODI 11406558 · 23,000 mi

I COMPLAIN THAT TESLA FAILED TO REMEDY THE DEFECT OF MALFUNCTIONING EMMC BY REPLACING VCM DAUGHTERBOARD (SEE THE LETTER RECEIVED) WITHIN A REASONABLE TIME FRAME. SINCE LAST NOVEMBER I HAVE RECEIVED A NUMBER OF LETTERS FROM TESLA INFORMING THE RECALL AND NOTHING HAPPENED.

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ODI 11524072

When using the automated cruise control or full self driving, it will unexpectedly phantom brake. Seems to happen more when there is full sun. I have the latest updates. Did much better when cloudy, but it would still phantom break a few times during a 12 hour trip. But when in full sun, it did brake 10+ times.

Look up ODI 11524072 at NHTSA ↗

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1
ODI 11744026

This happens about 30%to 40% of the time when using Full Self Driving Supervised on HW3, FSD version 12.6.4, software version 2026.14.6. When changing marked lanes to the right, either initiated by FSD or the driver asking FSD to move to the right by engaging the right turn signals, it will do one of 2 things: 1. Change lanes properly about 70% of the time 2. Start and abort the lane. Hange swerving back and forth between the 2 lanes, ot 3. Does nothing and drives straight without changing lanes, all the while with the turn signals on. #2 is…

Look up ODI 11744026 at NHTSA ↗

8
ODI 11388442 · 36,000 mi

AUTOPILOT HAS FAILED MANY TIMES. CAR ALMOST CRASHED. TOOK IT TO DEALER FOR REPAIR BUT THEY DIDN'T FIX THE PROBLEM AFTER SPENDING $100,000, THE AUTOPILOT SHOULD WORK AS DESIGNED.

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ODI 11442159

On numerous occasions the car, while on cruise control will suddenly, and for no reason brake. Sometimes very hard. The latest was today at 1336 MST.

Look up ODI 11442159 at NHTSA ↗

ODI 11453251

I experienced the "Phantom Braking" phenomenon while driving on freeways. It has happened 3 or 4 times in the last year or so. I did not see any obvious reason for the car to have slowed down dramatically because there wasn't a car in front of me at such instances. it occurred while Autopilot was engaged. It has happened on different freeways (I-680, I-880), traversing in different directions and at different times of the day.

Look up ODI 11453251 at NHTSA ↗

14
ODI 11404471 · 24,000 mi

THIS WAS ISSUED A FULL RECALL BY NHSTA. THE VENDOR, TESLA INDICTED ONLY A COUPLE OF WEEKS BEFORE A CHIP REPLACEMENT WAS AVAILABLE. TO DATE NO REPAIR HAS BEEN MADE AND THE VENDOR IS NON RESPONSIVE. YOUR HELP NEED TO EFFECT THIS RECALL

Look up ODI 11404471 at NHTSA ↗

ODI 11450139

While driving on the highway at 65mph on autopilot, the car brakes very aggressively without any obstacles obstructing my path. Clear road ahead and I got from 65 to 50 very quickly and for no reason. I won't accelerate back to 65, but again the car was aggressively braking me back down to 50mph. It begins to look like in brake checking the driver behind me and they become upset and drive aggressively around me. This has happened so many times, I've lost count. I'll fill out a single incident report, but this has been happening for the past c…

Look up ODI 11450139 at NHTSA ↗

ODI 11450410

My Tesla suddenly brakes, without any input or action by me, on the highway without warning causing me to take corrective action to avoid being rear ended. My wife refuses to drive with me. She feels unsafe in the car. I have submitted complaints to Tesla multiple times. The frequency of sudden braking has decreased but it still exists

Look up ODI 11450410 at NHTSA ↗

0
Steering
12
ODI 11074874 · 10,000 mi

THIS IS A COMPLAINT ABOUT FRAGILE ALLOY STEERING AND SUSPENSION COMPONENTS USED ON ALL MODELS OF TESLA CARS INCLUDING THE S, X, AND MODEL 3. HERE IS A THREAD IN WHICH SEVERAL OWNERS REPORT THE SAME SNAPPED STEERING ARM. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/CRACKED-FORELINK.95637/PAGE-2 PHOTOGRAPHS ARE ATTACHED WHICH SHOW THAT THE EYELET OF THE STEERING ARM HAS SNAPPED. THIS IS A CLASSIC "BRITTLE FRACTURE" *BRITTLE FRACTURE IS THE SUDDEN, VERY RAPID CRACKING OF EQUIPMENT UNDER STRESS WHERE THE MATERIAL EXHIBITED LITTLE OR NO EVIDENC…

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ODI 11091483 · 10,000 mi

YET ANOTHER TESLA IN THE JUNKYARD: HTTPS://WWW.COPART.COM/LOT/29600438 FRONT RH SUSPENSION COLLAPSED. WHEELS GONE WHOMPY AND CROSSEYED. THERE HAVE BEEN HUNDREDS OF SIMILAR TESLA SUSPENSION BREAKAGES THAT ARE DUE TO FRAGILE SUSPENSION COMPONENTS AND NOT THE RESULT OF CRSH DAMAGE. PLEASE RECALL THESE DANGEROUS CARS BEFORE MORE PEOPLE GET KILLED.. THANK YOU. CONCERNED CITIZEN.

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ODI 11220236 · 55,950 mi

BACKING INTO A PARKING SPOT THE DRIVER SIDE FRONT FORE LINK FAILED WHILE TURNING THE STEERING WHEEL. THIS DAMAGED THE WHEEL, TIRE AND WHEEL WELL.

Look up ODI 11220236 at NHTSA ↗

1
ODI 11267723

MODEL S HAS LOST RANGE COMPARED TO WHAT WAS ADVERTISED. ALSO MANY PROBLEMS WITH BALL JOINTS THAT CAN CAUSE DIFFICULT STEERING

Look up ODI 11267723 at NHTSA ↗

7
ODI 11025501 · 100 mi

PLEASE NOTE - THIS IS A COMPLAINT ABOUT THE TESLA MODEL 3 WHICH DOES NOT YET APPEAR ON YOUR DATABASE. AT LEAST 50 OF THESE HAVE ALREADY BEEN RELEASED TO TESLA EMPLOYEE GUINEA PIGS AND ARE LOOSE ON THE HIGHWAYS. IT IS EXPECTED THAT THOUSANDS MORE WILL BE ON THE ROADS SOON. THE FOLLOWING VIDEO SHOWS JUST HOW MUCH OF A DANGEROUS DISTRACTION THE CENTRAL TOUCH-SCREEN IS: HTTPS://WWW.YOUTUBE.COM/WATCH?V=JL7A-9DGSB0 ALMOST EVERY FUNCTION OF THE CAR IS CONTROLLED BY THE TOUCH SCREEN. THE MAN WHO POSTED THIS VIDEO IS PROBABLY TYPICAL OF THE TYP…

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ODI 11047950 · 5,000 mi

THIS IS A COMPLAINT ABOUT THE ABSOLUTE MADNESS OF TESLA AUTOPILOT. HERE IS JUST ONE MORE EXAMPLE OF HOW DANGEROUS THIS SO CALLED AUTOPILOT REALLY IS. FROM TODAY'S FORUM POSTS. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/NAG-REDUCED-WITH-2017-46.102558/ D21MIKE, TODAY AT 6:01 PM BERTX SAID: ↑ HOLD THE WHEEL LIGHTLY WITH ONE HAND JUST ABOVE THE FLAT PORTION AT THE BOTTOM, ALONG THE SIDE, JUST LETTING THE WEIGHT OF YOUR HAND BEAR DOWN. DON'T STEER, BUT DON'T KEEP THE AP FROM STEERING. YOU WILL NEVER, EVER GET A NAG. IF YOU NEED TO DO S…

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ODI 11092151 · 10,000 mi

THIS IS A COMPLAINT ABOUT THE TESLA AUTOPILOT. HERE IS A RECENTLY POSTED VIDEO: HTTPS://YOUTU.BE/FLXYHWFVAZA THE AUTOPILOT DRIVES ONTO THE WRONG SIDE OF THE ROAD!!! THIS OWNER IS A TESLA ENTHUSIAST AND PRESUMABLY KEEPS UP ON THE LATEST NEW ABOUT TESLA CRASHES. DESPITE THIS HE IS STILL UNDER THE MISTAKEN IMPRESSION THAT IT IS SAFE TO USE AUTOPILOT ON NARROW WINDING ROADS AND AGAINST ONCOMING TRAFFIC. IT IS ONLY A MATTER OF TIME BEFORE THIS MAN COLLECTS HIS DARWIN AWARD. UNFORTUNATELY HE WILL PROBABLY TAKE THE LIVES OF INNOCENT ROAD US…

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1
ODI 11744026

This happens about 30%to 40% of the time when using Full Self Driving Supervised on HW3, FSD version 12.6.4, software version 2026.14.6. When changing marked lanes to the right, either initiated by FSD or the driver asking FSD to move to the right by engaging the right turn signals, it will do one of 2 things: 1. Change lanes properly about 70% of the time 2. Start and abort the lane. Hange swerving back and forth between the 2 lanes, ot 3. Does nothing and drives straight without changing lanes, all the while with the turn signals on. #2 is…

Look up ODI 11744026 at NHTSA ↗

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6
ODI 11005992 · 600 mi

ON JULY 13, 2017, MY TESLA WAS DRIVING SOUTH ON THE I-680 IN THE VICINITY OF FREMONT, CALIFORNIA. MY VEHICLE WAS IN SELF-DRIVE MODE TRAVELING IN THE LEFT-MOST LANE AT 65 MPH. MY HANDS WERE ON THE STEERING WHEEL. WE ENTERED A LONG CURVE TO THE RIGHT AND APPROACHED STOPPED CARS AHEAD OF US. THE SELF-DRIVE MODE IN MY TESLA THEN STOPPED OPERATING AND I WAS LEFT TO SUDDENLY HAVE TO STEER THE TESLA ONTO THE LEFT SHOULDER OF THE HIGHWAY IN ORDER TO AVOID HITTING THE VEHICLE DIRECTLY AHEAD OF ME. THIS ALL OCCURRED UNDER CLEAR SKIES AND DRY ROAD CONDITI…

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ODI 11074547 · 3,000 mi

TL* THE CONTACT OWNS A 2017 TESLA S75. WHILE THE VEHICLE WAS IN AUTOPILOT MODE, IT INDEPENDENTLY VEERED TO THE LEFT TO MAKE A LANE CHANGE. ADDITIONALLY, WHILE THE VEHICLE WAS AT A TRAFFIC LIGHT, IT INDEPENDENTLY ACCELERATED, MADE A SHARP LEFT TURN, AND DROVE INTO VEGETATION ON THE OFF RAMP OF A FREEWAY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. TESLA OF SANTA BARBARA (400 HITCHCOCK WAY, SANTA BARBARA, CA 93105, [phone removed]) WAS CONTACTED AND THE VEHICLE OWNER WAS INFORMED TO HAVE THE VEHICLE REPAIRED. AFTERWARDS, A DIAGNOSTI…

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ODI 11141432 · 6,500 mi

WITH THE CURRENT RELEASE V9, IN A SPECIFIC LOCATION, UNDER AUTOPILOT THE VEHICLE ATTEMPTS TO SUDDENLY VEER OFF THE ROAD TO THE RIGHT, IN A VIOLENT ACTION. MANUALLY CORRECTING CAUSES AUTOSTEER TO DISENGAGE BUT CRUISE CONTROL REMAINS ON EXASSERBATING THE SITUATION. CONDITIONS: 2 LANE HIGHWAY, TRAVELING AT 45 MPH. PAINTED CENTER LINE JOGS SLIGHTLY TO ACCOMMODATE CENTER TURNING LANE. TRAVELLED THIS ROAD SAFELY ON AUTOPILOT FOR OVER A YEAR WITHOUT INCIDENT. NOW IT HAPPENS EVERYTIME. ATTEMPTS TO CONTACT TESLA, THUS FAR HAVE RESULTED IN NO RESPONSE.

Look up ODI 11141432 at NHTSA ↗

00
Vehicle Speed Control
1
ODI 11349119 · 31,000 mi

THE DEFECTIVE MCU WENT DOWN AND WHAT IS NOT BEING PROPERLY REPORTED, ESPECIALLY IN THIS PANDEMIC WORLD WE NOW LIVE IN, IS THAT BESIDES THE ENTERTAINMENT, THE AIR CONDITIONING (AND VIRAL HEPA FILTER), THE SUSPENSION HEIGHT, THE STEERING AND ACCELERATION PROPERTIES, NEARLY EVERYTHING IS NO LONGER ACCESSIBLE WHEN THE MCU FAILS BECAUSE TO THE DRIVER, THESE THINGS CAN ONLY BE ACCESSED AND MANIPULATED THROUGH THE CENTER CONSOLE, WHICH IS IN PERMANENT SHUT DOWN MODE. LOOK, I PERFORM FMEA ANALYSIS FOR A LIVING. THIS IS A SINGLE POINT FAILURE BEING CAUS…

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6
ODI 11064628 · 1,969 mi

TESLA MODEL S 2017 SUDDEN UNINTENDED ACCELERATION- 1/18/2018, MORNING 9:05 AM. I WAS PULLING IN TO MY OFFICE PARKING SPOT WHERE I PARKED FOR 6 YEARS, I LET THE CAR SLOW TO ROLL CLOSER IN FRONT OF THE CURB. ALL OF A SUDDEN THE CAR ACCELERATED, GOT ON THE CURB, HIT THE OFFICE BUILDING. THE CAR WAS STILL GOING UNTIL I APPLIED THE BRAKE. THE ACCELERATION POINT WAS RIGHT BEFORE THE CURB, MEASURING FROM THE POINT TO THE WALL IS ONLY 7 FEET. TESLA SAID I WAS ON THE PEDAL FOR A SECOND LONG, I APPLIED PEDAL FROM 0-18%, AND QUICKLY APPLIED THE BRAKE. …

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ODI 11174732 · 15,000 mi

2017 TESLA MODEL S STARTED TO ACCELERATE ON ITS OWN OVER 100 MPH, WHEN TRAVELING ON HIGHWAY AROUND 70 MPH, WITHOUT AUTOPILOT ENGAGED. AS SOON AS IT STARTED TO ACCELERATE, THE CAR TOOK CONTROL OVER THE STEERING WHEEL AND DROVE INTO THE GUARDRAIL ON THE LEFT OF THE LANE, THEN QUICKLY STEERED TO THE RIGHT LANES AND STEERED TO THE LEFT AGAIN. SLAMMED ON THE BRAKE BUT DID NOT WORK AT ALL, AND STEERING WHEEL DID NOT RESPOND. THE CAR COMPLETELY TOOK CONTROL OVER TRAVELING OVER 100 MPH GOING ZIG-ZAG ON THREE LANE HIGHWAY, FINALLY CAME TO A STOP AFTER H…

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ODI 11307255 · 35,000 mi

I HAVE REACHED OUT TO TESLA 3 TIMES TO FIX A SUDDEN UNINTENDED ACCELERATION ISSUE. 11 DAYS AFTER I REPORTED THE ISSUE AND THEY TOLD ME MY CAR WAS OK TO DRIVE I GOT INTO A ACCIDENT. IT TOOK TESLA 5 MONTHS TO GIVE BACK THE REPORTS OF THE CRASH IN WHICH THEY SAID IT WAS MY FAULT. I HAVE LOST TRUST IN THE COMPANY AND HAVE SEEN THAT 127 OTHER PEOPLE HAVE BEEN AFFECTED BY THE SAME ISSUE ACCORDING TO CNN PLEASE TAKE CARE OF THIS ISSUE. ANY TESLA OWNER IS A PIONEER OF A FUTURE CREATION. AFTER THE ACCIDENT THEY TOLD ME AUTOPILOT IS ON BETA MOD…

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5
ODI 11048161 · 3,700 mi

WE WERE IN A PARKING LOT OF "KIDQUEST MUSEUM" IN BELLEVUE , WA. , TAKING OUR GRAND DAUGHTER, ONE YEAR OLD, TO THE MUSEUM. OUR CAR WAS IN STATIONARY POSITION. WE WERE TRYING TO FIGURE OUT WHERE TO PARK. DURING THIS TIME, OUR MODEL X, TOOK OFF WITH UNINTENDED ACCELERATION AND WE COULD NOT CONTROL THE CAR. IT WAS INSTANTANEOUS, OUR CAR WENT AND HIT A PARKED CHEVY VAN. THIS VAN FWENT UPSIDE DOWN AND WENT OVER THE FENCE INTO THE LOT NEXT TO IT. AFTER THE IMPACT OUR CAR WENT AND HIT ELETRIC POLE, WENT INTO BUSHES AND OVER AN ELECTRICAL BOX OF…

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ODI 11064628 · 1,969 mi

TESLA MODEL S 2017 SUDDEN UNINTENDED ACCELERATION- 1/18/2018, MORNING 9:05 AM. I WAS PULLING IN TO MY OFFICE PARKING SPOT WHERE I PARKED FOR 6 YEARS, I LET THE CAR SLOW TO ROLL CLOSER IN FRONT OF THE CURB. ALL OF A SUDDEN THE CAR ACCELERATED, GOT ON THE CURB, HIT THE OFFICE BUILDING. THE CAR WAS STILL GOING UNTIL I APPLIED THE BRAKE. THE ACCELERATION POINT WAS RIGHT BEFORE THE CURB, MEASURING FROM THE POINT TO THE WALL IS ONLY 7 FEET. TESLA SAID I WAS ON THE PEDAL FOR A SECOND LONG, I APPLIED PEDAL FROM 0-18%, AND QUICKLY APPLIED THE BRAKE. …

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ODI 11141432 · 6,500 mi

WITH THE CURRENT RELEASE V9, IN A SPECIFIC LOCATION, UNDER AUTOPILOT THE VEHICLE ATTEMPTS TO SUDDENLY VEER OFF THE ROAD TO THE RIGHT, IN A VIOLENT ACTION. MANUALLY CORRECTING CAUSES AUTOSTEER TO DISENGAGE BUT CRUISE CONTROL REMAINS ON EXASSERBATING THE SITUATION. CONDITIONS: 2 LANE HIGHWAY, TRAVELING AT 45 MPH. PAINTED CENTER LINE JOGS SLIGHTLY TO ACCOMMODATE CENTER TURNING LANE. TRAVELLED THIS ROAD SAFELY ON AUTOPILOT FOR OVER A YEAR WITHOUT INCIDENT. NOW IT HAPPENS EVERYTIME. ATTEMPTS TO CONTACT TESLA, THUS FAR HAVE RESULTED IN NO RESPONSE.

Look up ODI 11141432 at NHTSA ↗

8
ODI 11388442 · 36,000 mi

AUTOPILOT HAS FAILED MANY TIMES. CAR ALMOST CRASHED. TOOK IT TO DEALER FOR REPAIR BUT THEY DIDN'T FIX THE PROBLEM AFTER SPENDING $100,000, THE AUTOPILOT SHOULD WORK AS DESIGNED.

Look up ODI 11388442 at NHTSA ↗

ODI 11442159

On numerous occasions the car, while on cruise control will suddenly, and for no reason brake. Sometimes very hard. The latest was today at 1336 MST.

Look up ODI 11442159 at NHTSA ↗

ODI 11453251

I experienced the "Phantom Braking" phenomenon while driving on freeways. It has happened 3 or 4 times in the last year or so. I did not see any obvious reason for the car to have slowed down dramatically because there wasn't a car in front of me at such instances. it occurred while Autopilot was engaged. It has happened on different freeways (I-680, I-880), traversing in different directions and at different times of the day.

Look up ODI 11453251 at NHTSA ↗

6
ODI 11005992 · 600 mi

ON JULY 13, 2017, MY TESLA WAS DRIVING SOUTH ON THE I-680 IN THE VICINITY OF FREMONT, CALIFORNIA. MY VEHICLE WAS IN SELF-DRIVE MODE TRAVELING IN THE LEFT-MOST LANE AT 65 MPH. MY HANDS WERE ON THE STEERING WHEEL. WE ENTERED A LONG CURVE TO THE RIGHT AND APPROACHED STOPPED CARS AHEAD OF US. THE SELF-DRIVE MODE IN MY TESLA THEN STOPPED OPERATING AND I WAS LEFT TO SUDDENLY HAVE TO STEER THE TESLA ONTO THE LEFT SHOULDER OF THE HIGHWAY IN ORDER TO AVOID HITTING THE VEHICLE DIRECTLY AHEAD OF ME. THIS ALL OCCURRED UNDER CLEAR SKIES AND DRY ROAD CONDITI…

Look up ODI 11005992 at NHTSA ↗

ODI 11074547 · 3,000 mi

TL* THE CONTACT OWNS A 2017 TESLA S75. WHILE THE VEHICLE WAS IN AUTOPILOT MODE, IT INDEPENDENTLY VEERED TO THE LEFT TO MAKE A LANE CHANGE. ADDITIONALLY, WHILE THE VEHICLE WAS AT A TRAFFIC LIGHT, IT INDEPENDENTLY ACCELERATED, MADE A SHARP LEFT TURN, AND DROVE INTO VEGETATION ON THE OFF RAMP OF A FREEWAY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. TESLA OF SANTA BARBARA (400 HITCHCOCK WAY, SANTA BARBARA, CA 93105, [phone removed]) WAS CONTACTED AND THE VEHICLE OWNER WAS INFORMED TO HAVE THE VEHICLE REPAIRED. AFTERWARDS, A DIAGNOSTI…

Look up ODI 11074547 at NHTSA ↗

ODI 11141432 · 6,500 mi

WITH THE CURRENT RELEASE V9, IN A SPECIFIC LOCATION, UNDER AUTOPILOT THE VEHICLE ATTEMPTS TO SUDDENLY VEER OFF THE ROAD TO THE RIGHT, IN A VIOLENT ACTION. MANUALLY CORRECTING CAUSES AUTOSTEER TO DISENGAGE BUT CRUISE CONTROL REMAINS ON EXASSERBATING THE SITUATION. CONDITIONS: 2 LANE HIGHWAY, TRAVELING AT 45 MPH. PAINTED CENTER LINE JOGS SLIGHTLY TO ACCOMMODATE CENTER TURNING LANE. TRAVELLED THIS ROAD SAFELY ON AUTOPILOT FOR OVER A YEAR WITHOUT INCIDENT. NOW IT HAPPENS EVERYTIME. ATTEMPTS TO CONTACT TESLA, THUS FAR HAVE RESULTED IN NO RESPONSE.

Look up ODI 11141432 at NHTSA ↗

—
1
ODI 11507972

This alert is about "phantom braking", which is well known to Tesla owners, and the subject of much online discussion among owners who seem to all experience this and are furious that it continues to exist. Here's what happens, very, very often yet: with adaptive cruise control engaged (with or without "autopilot", ie 'autosteer' also engaged), the brakes are applied suddenly without any need for braking (no objects in the way of travel, etc). We just completed a trip on I-94 from Billings/Red Lodge, Montana across North Dakota, where phantom…

Look up ODI 11507972 at NHTSA ↗

0
Forward Collision Avoidance: Automatic Emergency Braking0
3
ODI 11404471 · 24,000 mi

THIS WAS ISSUED A FULL RECALL BY NHSTA. THE VENDOR, TESLA INDICTED ONLY A COUPLE OF WEEKS BEFORE A CHIP REPLACEMENT WAS AVAILABLE. TO DATE NO REPAIR HAS BEEN MADE AND THE VENDOR IS NON RESPONSIVE. YOUR HELP NEED TO EFFECT THIS RECALL

Look up ODI 11404471 at NHTSA ↗

ODI 11454372

Four separate issues to report: 1.) multiple instances of car braking while in self-drive mode. This has included driving at high speeds on highway and having vehicle slam on brakes nearly causing an accident. I took over as I was paying attention on all occasions. 2.) While is self-drive mode and a lane widens, car veers to “middle” of wide lane. This does not act in a way a normal driver would. 3.) Issues with middle screen stopping or resetting during driving. This was a reported recall issue and I did get the recall taken care of. Issue…

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ODI 11465228

The car had multiple computer issues causing it to break unexpectedly, turn unexpectedly, avoid things that were not there unexpectedly. It was brought into the dealer multiple times, who actually viewed the error, and when they were driving it, they were involved in an auto accident. Even with the warranty, they could never fix it, and it was amazingly dangerous almost killing me several times.

Look up ODI 11465228 at NHTSA ↗

4
ODI 11388316 · 22,500 mi

A PHANTOM EMERGENCY BRAKING EVENT OCCURRED TWICE ON MONDAY, DECEMBER 21, 2020 WHILE DRIVING FROM DALLAS TO HOUSTON BETWEEN THE HOURS OF 12PM - 4PM CST. I ALSO EXPERIENCED THREE BLANK SCREEN EVENTS DURING THIS SAME TRIP. THE MEDIA CONTROL UNIT (MCU) CONTROLLING THE MAP, RADIO, AIR CONDITIONING, BLINKER SOUNDS ALSO CEASED OPERATING. THE SECOND OCCURRENCE OF BOTH THE PHANTOM EMERGENCY BRAKING AND BLACK SCREEN EVENT OCCURRED ON SATURDAY, JANUARY 9, 2021 SHORTLY AFTER 10AM CST. THE SUDDEN PHANTOM EMERGENCY BRAKING EPISODE I EXPERIENCED AT HI…

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ODI 11450213

My 2017 Tesla modes S has had a phantom braking for nearly five years. It usually occurs when the car is in cruise control and falsely identifies a vehicle (usually on the front right side) that isn't there. The sudden and rapid braking is disconcerting at best and dangerous at worst. Fortunately, I have not had an accident due to this sudden and inappropriate behavior. I have supplied this information to Tesla several times including dozens of "bug report" which is sent directly to Tesla when the incident occurs. Tesla has never fixed the pro…

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ODI 11451116

Since Tesla has disabled the radar, and went to vision only, my car is a nightmare to drive on autopilot or FSD on two lane roads at night. Phantom braking, numerous times it has went onto the shoulder thinking an oncoming car a 1/4 away was in our lane, twice it even went into the oncoming traffic lane. Never did this when radar was enabled. My car has radar but they turned it off in software update

Look up ODI 11451116 at NHTSA ↗

14
ODI 11404471 · 24,000 mi

THIS WAS ISSUED A FULL RECALL BY NHSTA. THE VENDOR, TESLA INDICTED ONLY A COUPLE OF WEEKS BEFORE A CHIP REPLACEMENT WAS AVAILABLE. TO DATE NO REPAIR HAS BEEN MADE AND THE VENDOR IS NON RESPONSIVE. YOUR HELP NEED TO EFFECT THIS RECALL

Look up ODI 11404471 at NHTSA ↗

ODI 11450139

While driving on the highway at 65mph on autopilot, the car brakes very aggressively without any obstacles obstructing my path. Clear road ahead and I got from 65 to 50 very quickly and for no reason. I won't accelerate back to 65, but again the car was aggressively braking me back down to 50mph. It begins to look like in brake checking the driver behind me and they become upset and drive aggressively around me. This has happened so many times, I've lost count. I'll fill out a single incident report, but this has been happening for the past c…

Look up ODI 11450139 at NHTSA ↗

ODI 11450410

My Tesla suddenly brakes, without any input or action by me, on the highway without warning causing me to take corrective action to avoid being rear ended. My wife refuses to drive with me. She feels unsafe in the car. I have submitted complaints to Tesla multiple times. The frequency of sudden braking has decreased but it still exists

Look up ODI 11450410 at NHTSA ↗

0
1
ODI 11507972

This alert is about "phantom braking", which is well known to Tesla owners, and the subject of much online discussion among owners who seem to all experience this and are furious that it continues to exist. Here's what happens, very, very often yet: with adaptive cruise control engaged (with or without "autopilot", ie 'autosteer' also engaged), the brakes are applied suddenly without any need for braking (no objects in the way of travel, etc). We just completed a trip on I-94 from Billings/Red Lodge, Montana across North Dakota, where phantom…

Look up ODI 11507972 at NHTSA ↗

—0
Exterior Lighting
1
ODI 11331659 · 49,000 mi

MY CAR'S MCU (MEDIA CONTROL UNIT TOUCHSCREEN) IS NEAR DEATH AND 900 MILES FROM BEING OUT OF WARRANTY. THE SCREEN WENT BLACK ON ME FOR AN ENTIRE DAY BEFORE COMING BACK AND CONSTANTLY FREEZES AND NEEDS REBOOTS. DURING THIS TIME, I LOST ABILITY TO TURN ON AND OFF THE HEADLIGHTS, MUST RELY ON AUTO. LOST ABILITY TO CONTROL THE HVAC AND DEFROST. LOST ABILITY TO ADJUST AIR SUSPENSION. LOST ABILITY TO USE BACKUP CAMERA.

Look up ODI 11331659 at NHTSA ↗

8
ODI 11331659 · 49,000 mi

MY CAR'S MCU (MEDIA CONTROL UNIT TOUCHSCREEN) IS NEAR DEATH AND 900 MILES FROM BEING OUT OF WARRANTY. THE SCREEN WENT BLACK ON ME FOR AN ENTIRE DAY BEFORE COMING BACK AND CONSTANTLY FREEZES AND NEEDS REBOOTS. DURING THIS TIME, I LOST ABILITY TO TURN ON AND OFF THE HEADLIGHTS, MUST RELY ON AUTO. LOST ABILITY TO CONTROL THE HVAC AND DEFROST. LOST ABILITY TO ADJUST AIR SUSPENSION. LOST ABILITY TO USE BACKUP CAMERA.

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ODI 11375158 · 108,000 mi

THE MCU TOUCHSCREEN FAILS CONSTANTLY CAUSING NO ACCESS TO REAR VIEW CAMERA, AC CONTROLS, NAVIGATION, AND LOSS OF PRESET SETTINGS FOR MIRRORS AND DRIVE SEAT POSITION. REBOOT TAKES OVER 5 MINS WHILE CAR IS IN OPERATION TO NO AC WORKING. BOTH HEADLIGHTS HAVE BEEN REPLACED OVER 10 TIMES DUE TO BURNED OUT DAYTIME RUNNING LIGHTS. I HAVE PAID FOR THE LAST REPLACEMENT ONLY FOR IT TO FAIL AGAIN.

Look up ODI 11375158 at NHTSA ↗

ODI 11376212 · 61,000 mi

TOUCH SCREEN IS COMPLETELY BLACK MULTIPLE TIMES PER WEEK. USUALLY AT BEGINNING OF TRIPS, BUT OCCASIONALLY SUDDENLY OCCURS IN THE MIDDLE OF TRIPS. BLACK OUT CAN LAST UPWARDS OF 10 MINUTES (PER SMARTPHONE STOP WATCH). TOUCHSCREEN BLACKOUT LIMITS ACCESS TO FOG LIGHT CONTROLS, BACK UP CAMERA, GARAGE CONTROLS, PASSENGER AIRBAG STATUS INDICATOR, AND ALL AUDIBLE WARNINGS INCLUDING EMERGENCY BRAKE ALERT AND TURN SIGNAL NOISES. THE VEHICLE IS COVERED UNDER TESLA'S NEW EXTENDED WARRANTY. I REQUESTED SERVICE ON 10/17. WAS SCHEDULED TO BRING CAR IN ON 11/1…

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ODI 11376212 · 61,000 mi

TOUCH SCREEN IS COMPLETELY BLACK MULTIPLE TIMES PER WEEK. USUALLY AT BEGINNING OF TRIPS, BUT OCCASIONALLY SUDDENLY OCCURS IN THE MIDDLE OF TRIPS. BLACK OUT CAN LAST UPWARDS OF 10 MINUTES (PER SMARTPHONE STOP WATCH). TOUCHSCREEN BLACKOUT LIMITS ACCESS TO FOG LIGHT CONTROLS, BACK UP CAMERA, GARAGE CONTROLS, PASSENGER AIRBAG STATUS INDICATOR, AND ALL AUDIBLE WARNINGS INCLUDING EMERGENCY BRAKE ALERT AND TURN SIGNAL NOISES. THE VEHICLE IS COVERED UNDER TESLA'S NEW EXTENDED WARRANTY. I REQUESTED SERVICE ON 10/17. WAS SCHEDULED TO BRING CAR IN ON 11/1…

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ODI 11491528

Tesla designs a single piece headlight with no serviceable parts. This includes headlights, high beams, and namely daytime running lights. All of these components are on an LED strip that overheats and un-solders due to this high heat, which causes premature failure. Some owners have reported as little as 3 months of life before failing. The day

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Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

6 patterns with matching reports.

Brake response concerns

19 mentions · 4.5% of complaints

Median mileage: 24,473 mi (7 usable records).

ODI 11089262 · 24,473 mi

WHILE PULLING INTO A PARKING SPOT AT A BUSY SHOPPING CENTER, AND APPLYING THE BRAKE PEDAL (HAVING MOVED IT OVER FROM ACCELERATOR) TO STOP THE CAR AT ABOUT 5 MPH, THE MODEL S SUDDENLY LURCHED FORWARD AT FULL ACCELERATION HITTING NOT 1 BUT 2 PARKED CARS. NOTHING WOULD STOP THE CAR AS IT TOOK OVER AND WENT FORWARD WITH BOTH MY FEET PRESSING THE BRAKE PEDAL AS HARD AS I COULD. FINALLY IT STOPPED AFTER HITTING A SECOND PARKED CAR. TESLA HAS NOT RESPONDED, DESPITE 2 DAYS OF EMAILS AND CALLS.

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ODI 11096745 · 2,500 mi

TL* THE CONTACT OWNS A 2017 TESLA MODEL S. WHILE DRIVING 35 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT APPLIED THE EMERGENCY BRAKE, BUT IT ALSO FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DEPLOYED. THE CONTACT SUSTAINED MINOR NECK AND BACK INJURIES THAT DID NOT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THEN TO AN AUTO BODY SHOP. THE DEALER WAS NOT NOTIFIED OF THE FA…

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ODI 11098517 · 1,772 mi

TL* THE CONTACT OWNS A 2017 TESLA MODEL S. WHILE ATTEMPTING TO PARK THE VEHICLE AT A LOW SPEED, THE VEHICLE SUDDENLY ACCELERATED WITH THE BRAKE PEDAL DEPRESSED. THE VEHICLE PROCEEDED TO JUMP THE CURB AND CRASHED INTO SOME BUSHES. THERE WAS NO WARNING INDICATOR ILLUMINATED BEFORE, DURING, OR AFTER THE FAILURE OCCURRED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DRIVEN TO THE CONTACT?S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE W…

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Warning lights and dashboard alerts

14 mentions · 3.3% of complaints

Median mileage: 48,000 mi (9 usable records).

ODI 11418717 · 40,000 mi

The contact owns a 2017 Tesla Model S. The contact stated while driving 70 mph, the instrument panel went blank and the contact was unable to control any electronic features inside the vehicle. The contact stated that the Back Over Prevention warning light was illuminated. The contact stated he experienced the failure several times per week. The contact took the vehicle to the local dealer and was informed that the software needed to be updated. The contact received notification of NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibil…

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ODI 11427093

Reversing out of my driveway and front driver side suspension control arm broke. Wheel smashed into wheel well crumpling in some sections and damaging other car paneling. Car was unable to drive and partially blocked street until towed. No warning lights or errors were present before or after the incident. Vehicle has not been inspected by anyone yet. Safety was not greatly compromised aside, but had failure had occurred on busier street or higher speeds could have been catastrophic.

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ODI 11436612 · 58,000 mi

The contact owns a 2017 Tesla Model S. The contact became aware of NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting) however, an unknown dealer informed the contact that the parts for the recall repair were not yet available. The contact stated while driving 55-65 MPH, the navigation screen inadvertently turned blank. There were no warning lights illuminated. The contact was able to continue to drive the vehicle. The contact also stated that the rearview camera would turn on with delay while reversing. The c…

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Steering assistance concerns

13 mentions · 3.1% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11489769

This is aTesla Model S electric car. The battery was 80% charged at the time of the incident. Under normal driving at a speed of around 40 MPH in a city road road, suddenly the car lost power. The steering wheel locked and I had no control over the car. Display screen in the instrument panel and the large central tocuh screen display blacked out. A few seconds later, the car control returned and I was able to safely drive the car. But, the momentary loss of control is dangerous and scary.

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ODI 11505141

Sudden loss of power steering is the issue. I was driving the car home and it was about a 5 mile trip. About half way home I tried to turn left and it took all of my strength to turn the wheel. I made it around that corner and the car did the same thing when I made a right turn. It continued for two more turns and something in the steering seemed to break loose when I arrived home and steering was normal as I backed the car into the driveway. The date was 02/01/2023 at around 7:30 PM. The roads were in good condition. We had driven over …

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ODI 11506198

2017 Tesla Model S steering veered me off the road while driving at a normal rate without auto pilot enabled. I had just installed the 2022.8.10.11 software update Friday morning before the almost wreck. The car then from Friday to Wednesday appeared to work fine and then Wednesday failed again with the steering assist being almost impossible to turn the wheel and fighting back against the driver. This is a major concern that it fights back constantly trying to adjust itself. If a power steering rack fails it should not fight back against…

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Stalling or loss of power

5 mentions · 1.2% of complaints

Median mileage: 62,000 mi (1 usable records).

ODI 11376955 · 62,000 mi

THIS IS MY SECOND TESLA. I'VE HAD NOISES IN SUSPENSION AND HAVE BEEN TOLD IT WAS A CONTROL ARM AND PAID FOR IT. NOISE IMMEDIATELY RETURNED. LATER TOLD ITS STABILIZER. THAT WAS ON FIRST TESLA. MEDIA CONTROL UNIT CONSTANTLY FAILED. SECOND TESLA - [XXX]- SUSPENSION PROBLEMS. SOMETHING FEELS LIKE IT WILL POP OF I TURN WHEEL TOO FAR AND THE BRAKE OR SOMETHING MAKES A LOUD NOISE WHEN DISENGAGING. THEY SAY THEY CAN'T DUPLICATE BUT IT HAPPENS EVERY TIME I BRAKE OR RELEASE HOLD. MY MCU IS FAILING ON THIS CAR. THEY REPLACED THE RAM BUT IT STILL…

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ODI 11489769

This is aTesla Model S electric car. The battery was 80% charged at the time of the incident. Under normal driving at a speed of around 40 MPH in a city road road, suddenly the car lost power. The steering wheel locked and I had no control over the car. Display screen in the instrument panel and the large central tocuh screen display blacked out. A few seconds later, the car control returned and I was able to safely drive the car. But, the momentary loss of control is dangerous and scary.

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ODI 11505141

Sudden loss of power steering is the issue. I was driving the car home and it was about a 5 mile trip. About half way home I tried to turn left and it took all of my strength to turn the wheel. I made it around that corner and the car did the same thing when I made a right turn. It continued for two more turns and something in the steering seemed to break loose when I arrived home and steering was normal as I backed the car into the driveway. The date was 02/01/2023 at around 7:30 PM. The roads were in good condition. We had driven over …

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Battery drain and no-start mentions

3 mentions · 0.7% of complaints

Median mileage: 67,000 mi (3 usable records).

ODI 11330628 · 67,000 mi

THE MCU IN MY CAR SIMPLY STOPPED WORKING. I COULD DRIVE IT BUT HAD NO SPEEDOMETER, NO SIGNALS, NOTHING THAT IS CRITICAL TO DRIVING SAFELY. IT WOULD NOT START CONSISTENTLY AND I WAS AFRAID IT WOULD STOP IN THE MIDDLE OF THE HIGHWAY ON MY WAY HOME. THE MCU IS THE CENTRAL COMPUTER IN THE CAR THAT CONTROLS EVERYTHING. *TR

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ODI 11364813 · 28,700 mi

APPARENTLY A TOTAL FAILURE OF THE 'DAUGHTER BOARD'. IN THIS INSTANCE THE CAR WAS PARKED WHEN IT HAPPENED. GOT INTO CAR AND AT FIRST WOULDN'T POWER UP AS NORMAL. TOUCHSCREEN, INCLUDING ALL CONTROLS FOR VEHICLE, WOULD NOT START UP. CLIMATE STARTED UP BUT COULD NOT BE CONTROLLED. CAR WOULD START BUT BLINKERS DIDN'T NOT WORK. SOMETHING SIMILAR HAS HAPPENED ON PERHAPS 10 OR MORE OCCASIONS IN THE PAST, THOUGH USUALLY COULD BE FIXED WITH A HARD RESET. IN AT LEAST 2 INSTANCES THE AC HAS STOPPED WORKING MIDWAY THROUGH A DRIVE (THROUGH OVER 100 DEGREE WE…

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ODI 11388288 · 90,000 mi

TOUCHSCREEN WENT BLANK AND WOULD NOT START UP. HAS TO DRIVE WITHOUT CLIMATE CONTROL, DEFROSTING AND BACKUP CAMERA FOR 45 MINUTES.

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Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Hard or delayed shifting

3 mentions · 0.7% of complaints

Median mileage: 24,473 mi (1 usable records).

ODI 11089262 · 24,473 mi

WHILE PULLING INTO A PARKING SPOT AT A BUSY SHOPPING CENTER, AND APPLYING THE BRAKE PEDAL (HAVING MOVED IT OVER FROM ACCELERATOR) TO STOP THE CAR AT ABOUT 5 MPH, THE MODEL S SUDDENLY LURCHED FORWARD AT FULL ACCELERATION HITTING NOT 1 BUT 2 PARKED CARS. NOTHING WOULD STOP THE CAR AS IT TOOK OVER AND WENT FORWARD WITH BOTH MY FEET PRESSING THE BRAKE PEDAL AS HARD AS I COULD. FINALLY IT STOPPED AFTER HITTING A SECOND PARKED CAR. TESLA HAS NOT RESPONDED, DESPITE 2 DAYS OF EMAILS AND CALLS.

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ODI 11443799

While backing out of a parking space turning the steering I felt the car lurch and then heard a grinding noise from the left front tire area. Car was un-driveable and the front wheel moved forward and backward in the wheel well causing the tire to rub.

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ODI 11579908

The contact owns a 2017 Tesla Model S. The contact stated that on several occasions while driving at 60 MPH in autopilot and changing lanes, the vehicle jerked violently to the left. The contact received notification of NHTSA Campaign Number: 23V838000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was unk…

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b