Thomas ER MODEL recalls by model year
Explore the records behind recurring owner reports.
Key facts
1 owner complaints analyzed
4 distinct recall campaigns
142,000 mi median reported failure mileage
Scope: 1996 to 2001 model years. Data updated: . 1 complaints include usable failure mileage. View data status.
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 1996 | 0 |
| 1997 | 2 |
| 2000 | 2 |
| 2001 | 1 |
1996: 0; 1997: 2; 2000: 2; 2001: 1
Year-by-year records
Recall history
4 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
97V154000 · Steering:Hydraulic Power Assist:Pump
Reported: 1997-09-12 (September 12, 1997) · Model years: 1997
VEHICLE DESCRIPTION: TRANSIT BUSES. A BURR ON THE SPOOL BORE OF THE STEERING GEAR PUMPS CAN RESULT IN THE LOSS OF OIL FLOW.
Consequence: THIS CONDITION CAN CAUSE LOSS OF POWER STEERING ASSIST AND/OR OVERHEATING THE ENGINE.
Remedy: THOMAS BUILT IS REQUESTING OWNERS TO INSPECT THE DATE CODE ON THE STEERING GEAR PUMP. IF THE PUMP IS STAMPED WITH A DATE CODE PRIOR TO 6/1/97 AND DOES NOT HAVE AN "L" OR AN "RL" STAMPED ON THE IDENTIFICATION TAG, THE OWNER WILL BE INSTRUCTED TO REPLACE THE PUMP. OWNERS WILL BE SHIPPED A REPLACEMENT PUMP AND DETAILED REPAIR INSTRUCTIONS. IF THE OWNER SO DESIRES, THOMAS BUILT CAN DO THE INSPECTION AND REPAIR ON THESE BUSES.
NHTSA campaign record ↗97V177000 · Steering: Steering Wheel/Handle Bar
Reported: 1997-10-20 (October 20, 1997) · Model years: 1997
VEHICLE DESCRIPTION: SCHOOL AND TRANSIT BUSES. IF DEBRIS BECOMES TRAPPED BETWEEN THE PLASTIC CUP, WHICH SEALS THE OPENING WHERE THE STEERING COLUMN COMES THROUGH THE BUS FLOOR AND THE STEERING KNUCKLE, THE STEERING LINKAGE CAN BIND.
Consequence: BINDING OF THE STEERING LINKAGE COULD CAUSE THE DRIVER TO OVER STEER THE VEHICLE, POSSIBLY RESULTING IN LOSS OF CONTROL OF THE VEHICLE OR A CRASH.
Remedy: OWNERS ARE REQUESTED TO REMOVE THE PLASTIC SEAL WHICH WILL LEAVE AN OPENING BETWEEN THE VEHICLE FLOOR AND THE STEERING COLUMN. THOMAS BUILT IS IN THE PROCESS OF DESIGNING A PROPER SEAL FOR THAT AREA, AND THIS SEAL WILL BE SENT TO OWNERS FOR INSTALLATION.
NHTSA campaign record ↗01V097009 · Seat Belts:Front:Buckle Assembly
Reported: 2001-06-26 (June 26, 2001) · Model years: 2000
VEHICLE DESCRIPTION: SCHOOL AND TRANSIT BUSES EQUIPPED WITH SAFETY BELT ASSEMBLIES PRODUCED BY AM-SAFE. ON SOME SEAT BELTS, THE BUCKLE AND CONNECTOR MAY UNLATCH DURING A COLLISION.
Consequence: SERIOUS INJURY OR DEATH COULD OCCUR IF THE VEHICLE OCCUPANT IS NOT PROPERLY RESTRAINED.
Remedy: AM-SAFE NOTIFIED THOMAS BUILT'S CUSTOMERS TO RETURN THEIR VEHICLE TO AN AUTHORIZED DEALER TO HAVE THE SEAT BELTS REPAIRED FREE OF CHARGE. OWNER NOTIFICATION BEGAN SEPTEMBER 21, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT THOMAS BUILT AT 1-336-889-4871.
NHTSA campaign record ↗02V160009 · Seat Belts
Reported: 2002-10-31 (October 31, 2002) · Model years: 2000, 2001
ON CERTAIN SCHOOL OR TRANSIT BUSES WITH PASSENGER SEAT BELTS WITH RETRACTORS, THE COVER HALVES FOR THE RETRACTABLE PORTION OF THE BELT CAN SEPARATE COMPLETELY AND RELEASE THE SEAT BELT CONNECTOR. IF THIS OCCURS, ONE OF THE LOAD BEARING PINS IN THE CONNECTOR COULD SEPARATE FROM THE CONNECTOR AND RENDER THE SEAT BELT UNUSABLE. IN THE EVENT OF A CRASH, THE SEAT OCCUPANT WOULD NOT BE PROPERLY RESTRAINED RESULTING IN AN INJURY. THE SEAT BELT SUPPLIER, AMSAFE, WILL PROVIDE A SNAP ON "OVER-COVER" TO OWNERS TO PREVENT THE SEAT BELT COVER FROM SEPARATING.
Consequence: IF THIS OCCURS, ONE OF THE LOAD BEARING PINS IN THE CONNECTOR COULD SEPARATE FROM THE CONNECTOR AND RENDER THE SEAT BELT UNUSABLE. IN THE EVENT OF A CRASH, THE SEAT OCCUPANT WOULD NOT BE PROPERLY RESTRAINED RESULTING IN AN INJURY.
Remedy: DEALERS WILL PROVIDE A PLASTIC OUTER COVER THAT SNAPS OVER THE EXISTING COVER ON UNITS IN THE FIELD AND WILL REPLACE BROKEN SEAT BELTS FREE OF CHARGE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT THOMAS BUILT AT 336-841-5924 OR AMSAFE AT 574-266-8330.
NHTSA campaign record ↗Vehicle analysis explorer
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
1 unique complaints in this selection. Analysis snapshot: 2026-10-01.
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
| Component | 1996 | 1997 | 2000 | 2001 |
|---|---|---|---|---|
| Steering | 1100.0%ODI 10899508 · 142,000 miCANNOT CONTROL BUMPING OF FRONT RIGHT WHEEL AT 45 TO 55 MILES PER HOUR | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Suspension | 1100.0%ODI 10899508 · 142,000 miCANNOT CONTROL BUMPING OF FRONT RIGHT WHEEL AT 45 TO 55 MILES PER HOUR | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Wheels | 1100.0%ODI 10899508 · 142,000 miCANNOT CONTROL BUMPING OF FRONT RIGHT WHEEL AT 45 TO 55 MILES PER HOUR | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
| Component | Mileage range (25th–75th percentile) | Median | Usable records | Examples |
|---|---|---|---|---|
| Steering | Too few reports for a range | 142,000 mi | 1 (sparse) | ODI 10899508 · 142,000 miCANNOT CONTROL BUMPING OF FRONT RIGHT WHEEL AT 45 TO 55 MILES PER HOUR |
| Suspension | Too few reports for a range | 142,000 mi | 1 (sparse) | ODI 10899508 · 142,000 miCANNOT CONTROL BUMPING OF FRONT RIGHT WHEEL AT 45 TO 55 MILES PER HOUR |
| Wheels | Too few reports for a range | 142,000 mi | 1 (sparse) | ODI 10899508 · 142,000 miCANNOT CONTROL BUMPING OF FRONT RIGHT WHEEL AT 45 TO 55 MILES PER HOUR |
Complaint and recall timeline
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
| Month | Complaints | Campaigns announced | Examples |
|---|---|---|---|
| 2024-11 | 0 | None | No examples available for this selection. |
| 2024-12 | 0 | None | No examples available for this selection. |
| 2025-01 | 0 | None | No examples available for this selection. |
| 2025-02 | 0 | None | No examples available for this selection. |
| 2025-03 | 0 | None | No examples available for this selection. |
| 2025-04 | 0 | None | No examples available for this selection. |
| 2025-05 | 0 | None | No examples available for this selection. |
| 2025-06 | 0 | None | No examples available for this selection. |
| 2025-07 | 0 | None | No examples available for this selection. |
| 2025-08 | 0 | None | No examples available for this selection. |
| 2025-09 | 0 | None | No examples available for this selection. |
| 2025-10 | 0 | None | No examples available for this selection. |
| 2025-11 | 0 | None | No examples available for this selection. |
| 2025-12 | 0 | None | No examples available for this selection. |
| 2026-01 | 0 | None | No examples available for this selection. |
| 2026-02 | 0 | None | No examples available for this selection. |
| 2026-03 | 0 | None | No examples available for this selection. |
| 2026-04 | 0 | None | No examples available for this selection. |
| 2026-05 | 0 | None | No examples available for this selection. |
| 2026-06 | 0 | None | No examples available for this selection. |
| 2026-07 | 0 | None | No examples available for this selection. |
| 2026-08 | 0 | None | No examples available for this selection. |
| 2026-09 | 0 | None | No examples available for this selection. |
| 2026-10 (partial) | 0 | None | No examples available for this selection. |
Emerging complaint spikes
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2000: 0 complaints · 2001: 0 complaints
| Model year | Through age 0 | Through age 1 | Through age 2 |
|---|---|---|---|
| 2000 | 0 | 0 | 0 |
| 2001 | 0 | 0 | 0 |
Date coverage across each selected cohort
| Year | Incident dates used | Filing date fallbacks | Excluded dates |
|---|---|---|---|
| 2000 | 0 | 0 | 0 |
| 2001 | 0 | 0 | 0 |
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
| Component | Steering | Suspension | Wheels |
|---|---|---|---|
| Steering | — | 1ODI 10899508 · 142,000 miCANNOT CONTROL BUMPING OF FRONT RIGHT WHEEL AT 45 TO 55 MILES PER HOUR | 1ODI 10899508 · 142,000 miCANNOT CONTROL BUMPING OF FRONT RIGHT WHEEL AT 45 TO 55 MILES PER HOUR |
| Suspension | 1ODI 10899508 · 142,000 miCANNOT CONTROL BUMPING OF FRONT RIGHT WHEEL AT 45 TO 55 MILES PER HOUR | — | 1ODI 10899508 · 142,000 miCANNOT CONTROL BUMPING OF FRONT RIGHT WHEEL AT 45 TO 55 MILES PER HOUR |
| Wheels | 1ODI 10899508 · 142,000 miCANNOT CONTROL BUMPING OF FRONT RIGHT WHEEL AT 45 TO 55 MILES PER HOUR | 1ODI 10899508 · 142,000 miCANNOT CONTROL BUMPING OF FRONT RIGHT WHEEL AT 45 TO 55 MILES PER HOUR | — |
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
0 patterns with matching reports.
No narratives match the published patterns.