2009 Thor Motor Coach OUTLAW problems and owner complaints

WINDSHIELD IS FALLING OUT. MANUFACTURER IS NOT BEING RESPONSIVE TO A CRITICAL SAFETY ITEM THAT COULD CAUSE DEATH.

Look up ODI 10910035 at NHTSA ↗

The front entry area and steps are falling down leaving an opening between the lower step and door (pictures in attached file). Every time we enter the coach the steps sag, drop, and the floor dips. What if we or someone falls as the steps drop, or falls through the floor? We are also concerned if they will just fall out while we are driving down the road?! When inspected by the Camping World Service Technician, the attachment bolts that hold the step box to the main flooring frame screws broke and the box and steps are falling down. He showed…

Look up ODI 11441432 at NHTSA ↗

TL* THE CONTACT OWNS A 2018 THOR OUTLAW. THE CONTACT EXPERIENCED SEVERAL ELECTRICAL FAILURES WITH THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE STALLED AND THERE WERE FAILURES WITH THE SINK AND DRAIN. ALSO, SIX OF THE TWELVE BOLTS WERE STRIPPED. THE DEALER (MOTOR HOME SPECIALIST, 5411 S INTERSTATE 35 W, ALVARADO, TX 76009, [phone removed]) WHO SOLD THE CONTACT THE VEHICLE INDICATED THAT THE FACTORY OEM BOLTS WERE TOO SHORT ASSOCIATED WITH THE RAMP AND DOOR OF THE GARAGE UNIT AREA WHERE THE MOTORCYCLE WAS HOUSED. THE DEALER PERFORMED SEVERAL …

Look up ODI 11083144 at NHTSA ↗

The bolts used to mount the RV body to the frame are substandard and spaced too far apart. The RV body weight causes these bolts to begin shearing off. Once one shears off, the entire RV becomes unstable and causes more bolts to fail. On this RV, all of the bolts from the front of the coach to the second exterior storage bin back, on both sides failed. This is a distance of approximately 10 feet on each side. The RV body dropped from the frame 1.5" on the driver side and 2" on the passenger side. This caused safety issues in that the exit door …

Look up ODI 11459141 at NHTSA ↗

Hello We took the RV on our trip in Nov 2021 and noticed cold air entering the cabin near the driver and passenger feet. After pulling the 45degress trim that covers sits between the floor and wall I noticed that is a gap and I could see the road. Upon further investigation it looks like the side wall has separated from the floor of RV. Upon further research, it appears the entire length of the sidewalls of the RV is attached to the floor using 3&1/2 inch machine screws. In my case those screws had sheared off. That essentially means the side …

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The wall has separated from both sides of the unit. As well as The roof is leaking water. The unit has been sent to the manufacturer and dealer over 15 times.

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Lippert tow hitch (part#360231) Failure - hitch is known to shear off of rig when towing.

Look up ODI 11661999 at NHTSA ↗

The trailer hitch mounting brackets failed (metal sheered) where the hitch mounts to the frame. It attaches at 2 points, and both points malfunctioned. My trailer almost separated from the RV while I was driving. There was only about 5% of the metal remaining, even though I was only towing 1100 lbs of the 8000lb capacity. After posting in a Facebook chat (Thor Outlaw Owners and Wannabees) there were probably a dozen owners that posted pictures of the same exact incidents. Some of them were towing vehicles, and the vehicles either departed the…

Look up ODI 11613912 at NHTSA ↗

Frameless Window fell off during a trip, the window glue probably failed. We are not sure when it happened, I hope no one got injured on the highway.

Look up ODI 11423218 at NHTSA ↗

2022 Thor Outlaw. RV had a whopping 3400 miles on it. We were driving from San Diego to Seattle. Three of our front left windows delaminated from the sealant that holds the window to the window controller. Lucky for us they didn't depart the coach. We had to tape them in place for the remainder of the ride. Could have made a serious problem for cars in the other lane if the window departed. There is already a recall out for this, it is RC000232. It doesn't cover newer models, but the manufacturer has not addressed the problem. This cou…

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TL* THE CONTACT OWNS A 2014 THOR DAMON (NA) OUTLAW RECREATIONAL VEHICLE. THE CONTACT STATED THAT THE RADIO SHORTED OUT, THE ELECTRIC SHADES WOULD NOT GO UP AND DOWN WITH THE CONTROL BUTTON, AND THE REAR PASSENGER SIDE DOOR FRAME WAS DETERIORATING ON THE OUTSIDE. IN ADDITION, THE FLOOR WAS SEPARATING TO THE POINT THAT THE CONTACT COULD SEE THROUGH THE FLOOR. THE MANUFACTURER REFERRED THE CONTACT TO AN AUTHORIZED DEALER. THE CONTACT HAD EXTENSIVE DOCUMENTATION PERTAINING TO THE ELECTRICAL REPAIRS. THE RADIO WAS REPLACED AND THE BARE WIRING WAS RE…

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THE ELECTRICAL JACKS ARE LOCATED UNDER THE KITCHEN SINK WASTE LINE. WHEN THE WASTE LINE BECOMES SEPARATED DUE TO TRAVELING VIBRATIONS IT ALLOWS WATER TO SEEP INTO THE JACKS WHICH CAUSED A SHORT AND FIRE. THE VEHICLE WAS PARKED AND HOOKED UP TO WATER AND ELECTRIC. THE MICROWAVE WAS IN USE. *TT

Look up ODI 11118462 at NHTSA ↗

TL* THE CONTACT OWNS A 2018 THOR OUTLAW. THE CONTACT EXPERIENCED SEVERAL ELECTRICAL FAILURES WITH THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE STALLED AND THERE WERE FAILURES WITH THE SINK AND DRAIN. ALSO, SIX OF THE TWELVE BOLTS WERE STRIPPED. THE DEALER (MOTOR HOME SPECIALIST, 5411 S INTERSTATE 35 W, ALVARADO, TX 76009, [phone removed]) WHO SOLD THE CONTACT THE VEHICLE INDICATED THAT THE FACTORY OEM BOLTS WERE TOO SHORT ASSOCIATED WITH THE RAMP AND DOOR OF THE GARAGE UNIT AREA WHERE THE MOTORCYCLE WAS HOUSED. THE DEALER PERFORMED SEVERAL …

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TL* THE CONTACT OWNS A 2012 THOR OUTLAW MOTOR HOME EQUIPPED WITH MICHELIN TIRES, SIZE: 23580R22.5 (NA). THE CONTACT STATED THAT THE REAR PASSENGER SIDE TIRE BURST WHILE ADDING AIR. THE TIRE MANUFACTURER STATED THAT THE TIRE WOULD HAVE TO BE TAKEN TO AN AUTHORIZED DEALER. THE CONTACT TOOK THE TIRE TO THE AUTHORIZED DEALER AND WAS ADVISED THAT THE SIDEWALL DAMAGES COULD NOT BE COVERED THROUGH WARRANTY. THE VIN, TIRE LINE, AND VEHICLE FAILURE MILEAGE WERE UNKNOWN. THE TIRE FAILURE MILEAGE WAS 29,400.

Look up ODI 10933724 at NHTSA ↗

MICHELIN 255/80R22.5 TIRES AT 10,399 MILES HAD A SIDE WALL BELT BREAK ON THE OUTSIDE REAR PASSENGER TIRE. WHILE SITTING ON THE SIDE OF I-75 FOR 4.5 HOURS NOTICED THAT STEER TIRES WERE SEVERELY WORN. AFTER CONTACTING MANY DIFFERENT MOBILE REPAIR COMPANIES, NO ONE COULD GET THE TIRE SIZE WE NEEDED. FINALLY FOUND ONE THAT WAS WILLING TO GO TO ANOTHER COMPANY AND BUY ONE, COME OUT TO US AND CHANGE THE TIRE FOR A COST OF $675.00 FOR THE TIRE ALONE PLUS ANOTHER $315.50 FOR CHANGING THE TIRE. THERE WERE NO TIRES AVAILABLE SO WE DROVE ANOTHER 842 MILES…

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WINDSHIELD IS FALLING OUT. MANUFACTURER IS NOT BEING RESPONSIVE TO A CRITICAL SAFETY ITEM THAT COULD CAUSE DEATH.

Look up ODI 10910035 at NHTSA ↗

The passenger wiper stopped syncing with the driver-side wiper and eventually broke and fell off. I was told by Thor customer service on September 7th, 2022 that my VIN number did not have any active recalls by the NHTSA, including recall RC000146 on my 2015 Thor Outlaw Class A motorhome. I believe it should be covered under the recall for repair.

Look up ODI 11483371 at NHTSA ↗

WE WERE TRAVELING ON THE ROAD PULLING A JEEP WRANGLER. THE RV HAS A FACTORY INSTALLED TOWING PACKAGE WITH A MAXIMUM GROSS TRAILER WEIGHT OF 8,000LBS. THE JEEP WE WERE PULLING, 5500 GVWR, WAS WELL BELOW THE REQUIRED CAPACITY. WE HEARD A NOISE AND PULLED OVER ONLY TO FIND THE HTICH IN TACK BUT THE FRAME RAIL ITSELF TORE ALLOWING THE HITCH ASSEBMLY TO HANG DOWN. HAD IT COMPLETELY BROKEN AWAY FROM THE RAME RAIL, THE JEEP WOULD HAVE BEEN UNRESTRAINED AS ALL CONNECTIONS TO OUR RV ARE MADE TO THE HITCH. THIS IS A HUGE SAFETY PROBLEM AND A PROBLEM …

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I was driving when the vehicle suddenly lost power; as it coasted to a stop, the cabin filled with gas smell. I stopped the vehicle and noticed significant amount of gasoline dripping from the engine. The vehicle was towed and service personnel determined the fuel line, specifically the plastic part that was clipped to the engine fuel rail, had catastrophically failed. The plastic clip separated from the metal end of the fuel line. This plastic piece is supposed to be permanently molded to the metal line. Once separated, the fuel line was still…

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It seems that Thor did not install the proper amount of wall screws to the floor. This is causing wall separation the causing the dash to come loose from the walls and cause the steering column to be unstable This is a high rate of failure on these units on the Thor outlaw toy hauler models

Look up ODI 11443538 at NHTSA ↗