Thor Motor OUTLAW problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
6 owner complaints analyzed
6 distinct recall campaigns
2,000 mi median reported failure mileage
Scope: 2016 to 2016 model years. Data updated: . 6 complaints include usable failure mileage. View data status.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
Visibility/Wiper is the most frequently named component, appearing in 3 of 6 complaints (50.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 1 | 16.7% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Visibility/Wiper | 3 |
| Latches/Locks/Linkages:Doors:Latch | 1 |
| Seat Belts | 1 |
| Structure:Body | 1 |
| Visibility:Windshield Wiper/Washer:Linkages | 1 |
Visibility/Wiper: 3; Latches/Locks/Linkages:Doors:Latch: 1; Seat Belts: 1; Structure:Body: 1; Visibility:Windshield Wiper/Washer:Linkages: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 6 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 6; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (6). 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2016 | 1 |
| 2017 | 3 |
| 2018 | 2 |
2016: 1; 2017: 3; 2018: 2
Pattern summary
Visibility/Wiper leads the component reports. Braking behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11005010 · 2017-07-13 (July 13, 2017)
TL* THE CONTACT OWNS A 2016 THOR OUTLAW. THE CONTACT STATED THAT THE REAR RV EGRESS WINDOW DEATCHED FROM THE RV WHILE BEING OPERATED AT 60 MPH. THIS IS LOCATED IN THE BUNK AREA ABOVE THE FRONT PASSENGER SIDE.THE VEHICLE WAS TAKEN TO GENERAL RV WHERE IT WAS DIAGNOSED THAT THE WINDOW DETACHED AND NEEDED TO BE REPLACED. THE WINDOW WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFED AND DID NOT RESPOND TO THE CONTACT'S CONCERNS. THE FAILURE MILEAGE WAS APPROXIMATELY 2,500. WHEN THE EGRESS WINDOW DETACHED THE 2ND TIME, THE CAR BEHIN…
Owner-reported narrative. 2,500 miles reported. Look up ODI 11005010 at NHTSA ↗
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2016 | 6 |
2016: 6
Year-by-year records
| Model year | Complaints | Recalls | Change in recalls |
|---|---|---|---|
| 2016 | 6 | 6 | Not available |
Vehicle analysis explorer
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
6 unique complaints in this selection. Analysis snapshot: 2026-10-01.
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
| Component | 2016 |
|---|---|
| Visibility/Wiper | 350.0%ODI 10949141 · 1,200 miTL* THE CONTACT OWNS A 2016 THOR OUTLAW 37RB RV. WHILE DRIVING 55 MPH, THE SLIDE OPENED. THE FAILURE COULD CAUSE THE SLIDE TO HIT VEHICLES IN ANOTHER LANE. THE MANUFACTURER REPLACED THE MOTORS FOR THE SLIDES AND ADJUSTED THE SLIDE, BUT THE FAILURE RECURRED. ALSO, WHEN DRIVING IN THE RAIN FOR THE FIRST TIME, THE WINDSHIELD WIPERS FAILED. THE VEHICLE WAS TAKEN TO THE MANUFACTURER WHERE THE WINDSHIELD WIPER ASSEMBLY WAS REPLACED, BUT THE FAILURE RECURRED. BECAUSE THE WIPER FAILURE RECURRED, THE WINDOWS FOGGED AND THE DEFROSTER DID NOT DEFROST THE … |
| Latches/Locks/Linkages:Doors:Latch | 116.7%ODI 11099251 · 16,000 miEXIT DOOR LOCK BROKE, PREVENTING US FROM EXITING THE MOTORHOME. TRIMARK BRAND LOCK SET IS BOTH A DEAD BOLT AND SPRING LATCH. SPRING LATCH BROKE INTO TWO PIECES AND REMAINED IN THE LOCKED POSITION. TRIMARK HAS MADE A REPLACEMENT LOCK SET TO REPLACE THIS DEFECTIVE SET. SO TRIMARK IS AWARE OF THIS ISSUE. THOR ONLINE FORUM AND OTHER RV FORUMS REPORT THIS DEFECT AND OTHERS NECESSITATING VEHICLE EXIT VIA A WINDOW. IN AN EMERGENT NEED TO EXIT THE VEHICLE, THIS DEFECT COULD PROVE DISASTROUS. WE WERE PARKED WHEN THIS HAPPENED TO US. THERE WAS NO PRI… |
| Seat Belts | 116.7%ODI 10897410 · 1,500 miWHILE DRIVING ON THE HIGHWAY I WAS HIT IN THE SIDE OF THE HEAD BY THE UPPER SAFETY BELT ASSEMBLY AND NUT CAUSING ME TO SWERVE OFF THE ROAD AND ALMOST HIT CONSTRUCTION BARRELS ON THE SIDE OF THE ROAD. HAD MY WIFE TAKE A PICTURE OF THE NUT THAT CAME OFF. I ALSO HAD MY PASSENGER CHECK THE SEAT BELT UPPER ATTACHMENT ON HIS SIDE AND THE NUT WAS NOT SECURE JUST ON BY A FEW THREADS. HAD TO PULL OVER AT THE NEXT EXIT AND SECURE THE NUTS WITH THE TOOLS THAT I HAD WITH ME. |
| Structure:Body | 116.7%ODI 10949141 · 1,200 miTL* THE CONTACT OWNS A 2016 THOR OUTLAW 37RB RV. WHILE DRIVING 55 MPH, THE SLIDE OPENED. THE FAILURE COULD CAUSE THE SLIDE TO HIT VEHICLES IN ANOTHER LANE. THE MANUFACTURER REPLACED THE MOTORS FOR THE SLIDES AND ADJUSTED THE SLIDE, BUT THE FAILURE RECURRED. ALSO, WHEN DRIVING IN THE RAIN FOR THE FIRST TIME, THE WINDSHIELD WIPERS FAILED. THE VEHICLE WAS TAKEN TO THE MANUFACTURER WHERE THE WINDSHIELD WIPER ASSEMBLY WAS REPLACED, BUT THE FAILURE RECURRED. BECAUSE THE WIPER FAILURE RECURRED, THE WINDOWS FOGGED AND THE DEFROSTER DID NOT DEFROST THE … |
| Visibility:Windshield Wiper/Washer:Linkages | 116.7%ODI 10984128 · 130 miPLEASE SEE ATTACHED LETTER DESCRIBING WIPER FUNCTIONS AND DAMAGE DONE TO MY RV AS A RESULT. ..UPDATED 05/15/17 *BF *AS *CN |
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
| Component | Mileage range (25th–75th percentile) | Median | Usable records | Examples |
|---|---|---|---|---|
| Visibility/Wiper | Too few reports for a range | 2,500 mi | 3 (sparse) | ODI 10949141 · 1,200 miTL* THE CONTACT OWNS A 2016 THOR OUTLAW 37RB RV. WHILE DRIVING 55 MPH, THE SLIDE OPENED. THE FAILURE COULD CAUSE THE SLIDE TO HIT VEHICLES IN ANOTHER LANE. THE MANUFACTURER REPLACED THE MOTORS FOR THE SLIDES AND ADJUSTED THE SLIDE, BUT THE FAILURE RECURRED. ALSO, WHEN DRIVING IN THE RAIN FOR THE FIRST TIME, THE WINDSHIELD WIPERS FAILED. THE VEHICLE WAS TAKEN TO THE MANUFACTURER WHERE THE WINDSHIELD WIPER ASSEMBLY WAS REPLACED, BUT THE FAILURE RECURRED. BECAUSE THE WIPER FAILURE RECURRED, THE WINDOWS FOGGED AND THE DEFROSTER DID NOT DEFROST THE … ODI 11005010 · 2,500 miTL* THE CONTACT OWNS A 2016 THOR OUTLAW. THE CONTACT STATED THAT THE REAR RV EGRESS WINDOW DEATCHED FROM THE RV WHILE BEING OPERATED AT 60 MPH. THIS IS LOCATED IN THE BUNK AREA ABOVE THE FRONT PASSENGER SIDE.THE VEHICLE WAS TAKEN TO GENERAL RV WHERE IT WAS DIAGNOSED THAT THE WINDOW DETACHED AND NEEDED TO BE REPLACED. THE WINDOW WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFED AND DID NOT RESPOND TO THE CONTACT'S CONCERNS. THE FAILURE MILEAGE WAS APPROXIMATELY 2,500. WHEN THE EGRESS WINDOW DETACHED THE 2ND TIME, THE CAR BEHIN… ODI 11064177 · 5,000 miTL* THE CONTACT OWNS A 2016 FORD F-53 MOTORHOME. THE CONTACT STATED THAT THE VEHICLE HAD A RECALL FOR THE WINDSHIELD WIPERS. THE VEHICLE WAS TAKEN TO THE MOTOR COACH HEADQUARTERS (701 COUNTY RD 15, ELKHART, IN 46516) WHERE THE VEHICLE WAS REPAIRED; HOWEVER, THE WINDSHIELD WIPERS STILL FAILED TO FUNCTION PROPERLY. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THE WINDSHIELD WIPERS WERE REPAIRED. THE VEHICLE WAS NOT REPAIRED AGAIN. NOW DURING A RAINSTORM, THE PASSENGER SIDE WIPER GOES BELOW THE LOWER WINDOW AND EVENTUALLY BINDS WITH THE DRI… |
| Latches/Locks/Linkages:Doors:Latch | Too few reports for a range | 16,000 mi | 1 (sparse) | ODI 11099251 · 16,000 miEXIT DOOR LOCK BROKE, PREVENTING US FROM EXITING THE MOTORHOME. TRIMARK BRAND LOCK SET IS BOTH A DEAD BOLT AND SPRING LATCH. SPRING LATCH BROKE INTO TWO PIECES AND REMAINED IN THE LOCKED POSITION. TRIMARK HAS MADE A REPLACEMENT LOCK SET TO REPLACE THIS DEFECTIVE SET. SO TRIMARK IS AWARE OF THIS ISSUE. THOR ONLINE FORUM AND OTHER RV FORUMS REPORT THIS DEFECT AND OTHERS NECESSITATING VEHICLE EXIT VIA A WINDOW. IN AN EMERGENT NEED TO EXIT THE VEHICLE, THIS DEFECT COULD PROVE DISASTROUS. WE WERE PARKED WHEN THIS HAPPENED TO US. THERE WAS NO PRI… |
| Seat Belts | Too few reports for a range | 1,500 mi | 1 (sparse) | ODI 10897410 · 1,500 miWHILE DRIVING ON THE HIGHWAY I WAS HIT IN THE SIDE OF THE HEAD BY THE UPPER SAFETY BELT ASSEMBLY AND NUT CAUSING ME TO SWERVE OFF THE ROAD AND ALMOST HIT CONSTRUCTION BARRELS ON THE SIDE OF THE ROAD. HAD MY WIFE TAKE A PICTURE OF THE NUT THAT CAME OFF. I ALSO HAD MY PASSENGER CHECK THE SEAT BELT UPPER ATTACHMENT ON HIS SIDE AND THE NUT WAS NOT SECURE JUST ON BY A FEW THREADS. HAD TO PULL OVER AT THE NEXT EXIT AND SECURE THE NUTS WITH THE TOOLS THAT I HAD WITH ME. |
| Structure:Body | Too few reports for a range | 1,200 mi | 1 (sparse) | ODI 10949141 · 1,200 miTL* THE CONTACT OWNS A 2016 THOR OUTLAW 37RB RV. WHILE DRIVING 55 MPH, THE SLIDE OPENED. THE FAILURE COULD CAUSE THE SLIDE TO HIT VEHICLES IN ANOTHER LANE. THE MANUFACTURER REPLACED THE MOTORS FOR THE SLIDES AND ADJUSTED THE SLIDE, BUT THE FAILURE RECURRED. ALSO, WHEN DRIVING IN THE RAIN FOR THE FIRST TIME, THE WINDSHIELD WIPERS FAILED. THE VEHICLE WAS TAKEN TO THE MANUFACTURER WHERE THE WINDSHIELD WIPER ASSEMBLY WAS REPLACED, BUT THE FAILURE RECURRED. BECAUSE THE WIPER FAILURE RECURRED, THE WINDOWS FOGGED AND THE DEFROSTER DID NOT DEFROST THE … |
| Visibility:Windshield Wiper/Washer:Linkages | Too few reports for a range | 130 mi | 1 (sparse) | ODI 10984128 · 130 miPLEASE SEE ATTACHED LETTER DESCRIBING WIPER FUNCTIONS AND DAMAGE DONE TO MY RV AS A RESULT. ..UPDATED 05/15/17 *BF *AS *CN |
Complaint and recall timeline
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
| Month | Complaints | Campaigns announced | Examples |
|---|---|---|---|
| 2024-11 | 0 | None | No examples available for this selection. |
| 2024-12 | 0 | None | No examples available for this selection. |
| 2025-01 | 0 | None | No examples available for this selection. |
| 2025-02 | 0 | None | No examples available for this selection. |
| 2025-03 | 0 | None | No examples available for this selection. |
| 2025-04 | 0 | None | No examples available for this selection. |
| 2025-05 | 0 | None | No examples available for this selection. |
| 2025-06 | 0 | None | No examples available for this selection. |
| 2025-07 | 0 | None | No examples available for this selection. |
| 2025-08 | 0 | None | No examples available for this selection. |
| 2025-09 | 0 | None | No examples available for this selection. |
| 2025-10 | 0 | None | No examples available for this selection. |
| 2025-11 | 0 | None | No examples available for this selection. |
| 2025-12 | 0 | None | No examples available for this selection. |
| 2026-01 | 0 | None | No examples available for this selection. |
| 2026-02 | 0 | None | No examples available for this selection. |
| 2026-03 | 0 | None | No examples available for this selection. |
| 2026-04 | 0 | None | No examples available for this selection. |
| 2026-05 | 0 | None | No examples available for this selection. |
| 2026-06 | 0 | None | No examples available for this selection. |
| 2026-07 | 0 | None | No examples available for this selection. |
| 2026-08 | 0 | None | No examples available for this selection. |
| 2026-09 | 0 | None | No examples available for this selection. |
| 2026-10 (partial) | 0 | None | No examples available for this selection. |
Emerging complaint spikes
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2016: 6 complaints
| Model year | Through age 0 | Through age 1 | Through age 2 |
|---|---|---|---|
| 2016 | 3 | 4 | 6 |
Date coverage across each selected cohort
| Year | Incident dates used | Filing date fallbacks | Excluded dates |
|---|---|---|---|
| 2016 | 6 | 0 | 0 |
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
| Component | Visibility/Wiper | Latches/Locks/Linkages:Doors:Latch | Seat Belts | Structure:Body | Visibility:Windshield Wiper/Washer:Linkages |
|---|---|---|---|---|---|
| Visibility/Wiper | — | 0 | 0 | 1ODI 10949141 · 1,200 miTL* THE CONTACT OWNS A 2016 THOR OUTLAW 37RB RV. WHILE DRIVING 55 MPH, THE SLIDE OPENED. THE FAILURE COULD CAUSE THE SLIDE TO HIT VEHICLES IN ANOTHER LANE. THE MANUFACTURER REPLACED THE MOTORS FOR THE SLIDES AND ADJUSTED THE SLIDE, BUT THE FAILURE RECURRED. ALSO, WHEN DRIVING IN THE RAIN FOR THE FIRST TIME, THE WINDSHIELD WIPERS FAILED. THE VEHICLE WAS TAKEN TO THE MANUFACTURER WHERE THE WINDSHIELD WIPER ASSEMBLY WAS REPLACED, BUT THE FAILURE RECURRED. BECAUSE THE WIPER FAILURE RECURRED, THE WINDOWS FOGGED AND THE DEFROSTER DID NOT DEFROST THE … | 0 |
| Latches/Locks/Linkages:Doors:Latch | 0 | — | 0 | 0 | 0 |
| Seat Belts | 0 | 0 | — | 0 | 0 |
| Structure:Body | 1ODI 10949141 · 1,200 miTL* THE CONTACT OWNS A 2016 THOR OUTLAW 37RB RV. WHILE DRIVING 55 MPH, THE SLIDE OPENED. THE FAILURE COULD CAUSE THE SLIDE TO HIT VEHICLES IN ANOTHER LANE. THE MANUFACTURER REPLACED THE MOTORS FOR THE SLIDES AND ADJUSTED THE SLIDE, BUT THE FAILURE RECURRED. ALSO, WHEN DRIVING IN THE RAIN FOR THE FIRST TIME, THE WINDSHIELD WIPERS FAILED. THE VEHICLE WAS TAKEN TO THE MANUFACTURER WHERE THE WINDSHIELD WIPER ASSEMBLY WAS REPLACED, BUT THE FAILURE RECURRED. BECAUSE THE WIPER FAILURE RECURRED, THE WINDOWS FOGGED AND THE DEFROSTER DID NOT DEFROST THE … | 0 | 0 | — | 0 |
| Visibility:Windshield Wiper/Washer:Linkages | 0 | 0 | 0 | 0 | — |
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
0 patterns with matching reports.
No narratives match the published patterns.