Toyota GRAND HIGHLANDER HYBRID problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
7 owner complaints analyzed
6 distinct recall campaigns
3,500 mi median reported failure mileage
Scope: 2024 to 2026 model years. Data updated: . 4 complaints include usable failure mileage. View data status.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Owner-reported patterns
Most common problems
Air Bags is the most frequently named component, appearing in 3 of 7 complaints (42.9%). A complaint can name multiple components.
Recurring terms in complaint narratives
Topic
Matching reports
Share of complaints
Transmission and shifting
1
14.3%
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
Air Bags
3
Power Train
2
Engine
1
Fuel System, Gasoline
1
Hybrid Propulsion System
1
Vehicle Speed Control
1
Component breakdown data
Category
Count
Air Bags
3
Power Train
2
Engine
1
Fuel System, Gasoline
1
Hybrid Propulsion System
1
Vehicle Speed Control
1
Air Bags: 3; Power Train: 2; Engine: 1; Fuel System, Gasoline: 1; Hybrid Propulsion System: 1; Vehicle Speed Control: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
Under 25,000
4
25,000 to 49,999
0
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
Category
Count
Under 25,000
4
25,000 to 49,999
0
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Under 25,000: 4; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (4). 3 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
2024
6
2025
1
Complaints over time data
Category
Count
2024
6
2025
1
2024: 6; 2025: 1
Pattern summary
Air Bags leads the component reports. Transmission and shifting appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
The contact owns a 2024 Toyota Grand Highlander Hybrid. The contact stated that while driving at approximately 35-45 MPH, the vehicle experienced a loss of motive power while shifting gear. There were no warning lights illuminated. The contact stated that the failure was related to a software update issue. The vehicle was not repaired or diagnosed by and independent mechanic or local dealer. The manufacturer was made aware of the failure and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 2,00…
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
7 unique complaints in this selection. Analysis snapshot: 2026-10-01.
57.1%Usable mileage4 / 7 records
100.0%Valid incident date7 / 7 records
100.0%Valid filing date7 / 7 records
100.0%Ordered incident and filing dates7 / 7 records
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
Component complaint heatmap
Component
2024
2025
2026
Air Bags
342.9%ODI 11615075
The contact owns a 2024 Toyota Grand Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 24V461000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2024 Toyota Grand Highlander Hybrid. The contact stated that while driving at approximately 35-45 MPH, the vehicle experienced a loss of motive power while shifting gear. There were no warning lights illuminated. The contact stated that the failure was related to a software update issue. The vehicle was not repaired or diagnosed by and independent mechanic or local dealer. The manufacturer was made aware of the failure and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 2,00…
The contact owns a 2024 Toyota Grand Highlander Hybrid. The contact stated while accelerating from a complete stop, the vehicle failed to respond within 2-3 seconds and was nearly T-boned by another vehicle. The contact stated that the failure had been recurring intermittently while accelerating from a complete stop. There was no warning light illuminated. The vehicle was taken to the dealer several times, but the failure could not be duplicated. The manufacturer was notified of the failure and sent a field technician to diagnose the vehicle, …
The contact owns a 2024 Toyota Grand Highlander Hybrid. The contact stated the vehicle failed to maintain proper fuel pressure. The contact stated that while refueling the vehicle, the pump would click off before the vehicle was fully refueled. The vehicle was taken to a local dealer but no cause for the failure was found. The manufacturer was not made aware of the failure. The failure mileage was approximately 300.
The contact owns a 2024 Toyota Grand Highlander Hybrid. The contact stated while accelerating from a complete stop, the vehicle failed to respond within 2-3 seconds and was nearly T-boned by another vehicle. The contact stated that the failure had been recurring intermittently while accelerating from a complete stop. There was no warning light illuminated. The vehicle was taken to the dealer several times, but the failure could not be duplicated. The manufacturer was notified of the failure and sent a field technician to diagnose the vehicle, …
The contact owns a 2024 Toyota Grand Highlander Hybrid. The contact stated that while at a complete stop and attempting to accelerate, the vehicle briefly hesitated before responding to the accelerator pedal being depressed. The contact stated that on one occasion, the accelerator pedal was depressed and went to the floorboard. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was…
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
Component failure mileage distribution
Component
Mileage range (25th–75th percentile)
Median
Usable records
Examples
Power Train
Too few reports for a range
3,500 mi
2 (sparse)
ODI 11594294 · 2,000 mi
The contact owns a 2024 Toyota Grand Highlander Hybrid. The contact stated that while driving at approximately 35-45 MPH, the vehicle experienced a loss of motive power while shifting gear. There were no warning lights illuminated. The contact stated that the failure was related to a software update issue. The vehicle was not repaired or diagnosed by and independent mechanic or local dealer. The manufacturer was made aware of the failure and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 2,00…
The contact owns a 2024 Toyota Grand Highlander Hybrid. The contact stated while accelerating from a complete stop, the vehicle failed to respond within 2-3 seconds and was nearly T-boned by another vehicle. The contact stated that the failure had been recurring intermittently while accelerating from a complete stop. There was no warning light illuminated. The vehicle was taken to the dealer several times, but the failure could not be duplicated. The manufacturer was notified of the failure and sent a field technician to diagnose the vehicle, …
The contact owns a 2024 Toyota Grand Highlander Hybrid. The contact stated while accelerating from a complete stop, the vehicle failed to respond within 2-3 seconds and was nearly T-boned by another vehicle. The contact stated that the failure had been recurring intermittently while accelerating from a complete stop. There was no warning light illuminated. The vehicle was taken to the dealer several times, but the failure could not be duplicated. The manufacturer was notified of the failure and sent a field technician to diagnose the vehicle, …
The contact owns a 2024 Toyota Grand Highlander Hybrid. The contact stated the vehicle failed to maintain proper fuel pressure. The contact stated that while refueling the vehicle, the pump would click off before the vehicle was fully refueled. The vehicle was taken to a local dealer but no cause for the failure was found. The manufacturer was not made aware of the failure. The failure mileage was approximately 300.
The contact owns a 2024 Toyota Grand Highlander Hybrid. The contact stated while accelerating from a complete stop, the vehicle failed to respond within 2-3 seconds and was nearly T-boned by another vehicle. The contact stated that the failure had been recurring intermittently while accelerating from a complete stop. There was no warning light illuminated. The vehicle was taken to the dealer several times, but the failure could not be duplicated. The manufacturer was notified of the failure and sent a field technician to diagnose the vehicle, …
The contact owns a 2024 Toyota Grand Highlander Hybrid. The contact stated that while at a complete stop and attempting to accelerate, the vehicle briefly hesitated before responding to the accelerator pedal being depressed. The contact stated that on one occasion, the accelerator pedal was depressed and went to the floorboard. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was…
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
Month
Complaints
Campaigns announced
Examples
2024-11
0
None
No examples available for this selection.
2024-12
1
None
ODI 11631171
The contact owns a 2024 Toyota Grand Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 24V461000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The dealer ordered the parts, but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2024 Toyota Grand Highlander Hybrid. The contact stated while accelerating from a complete stop, the vehicle failed to respond within 2-3 seconds and was nearly T-boned by another vehicle. The contact stated that the failure had been recurring intermittently while accelerating from a complete stop. There was no warning light illuminated. The vehicle was taken to the dealer several times, but the failure could not be duplicated. The manufacturer was notified of the failure and sent a field technician to diagnose the vehicle, …
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
No selected model years have a complete observation window. Choose an eligible year or a shorter window.
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
Component co-occurrence matrix
Component
Air Bags
Power Train
Engine
Fuel System, Gasoline
Hybrid Propulsion System
Vehicle Speed Control
Air Bags
—
0
0
0
0
0
Power Train
0
—
1ODI 11667636 · 5,000 mi
The contact owns a 2024 Toyota Grand Highlander Hybrid. The contact stated while accelerating from a complete stop, the vehicle failed to respond within 2-3 seconds and was nearly T-boned by another vehicle. The contact stated that the failure had been recurring intermittently while accelerating from a complete stop. There was no warning light illuminated. The vehicle was taken to the dealer several times, but the failure could not be duplicated. The manufacturer was notified of the failure and sent a field technician to diagnose the vehicle, …
The contact owns a 2024 Toyota Grand Highlander Hybrid. The contact stated while accelerating from a complete stop, the vehicle failed to respond within 2-3 seconds and was nearly T-boned by another vehicle. The contact stated that the failure had been recurring intermittently while accelerating from a complete stop. There was no warning light illuminated. The vehicle was taken to the dealer several times, but the failure could not be duplicated. The manufacturer was notified of the failure and sent a field technician to diagnose the vehicle, …
The contact owns a 2024 Toyota Grand Highlander Hybrid. The contact stated while accelerating from a complete stop, the vehicle failed to respond within 2-3 seconds and was nearly T-boned by another vehicle. The contact stated that the failure had been recurring intermittently while accelerating from a complete stop. There was no warning light illuminated. The vehicle was taken to the dealer several times, but the failure could not be duplicated. The manufacturer was notified of the failure and sent a field technician to diagnose the vehicle, …
The contact owns a 2024 Toyota Grand Highlander Hybrid. The contact stated while accelerating from a complete stop, the vehicle failed to respond within 2-3 seconds and was nearly T-boned by another vehicle. The contact stated that the failure had been recurring intermittently while accelerating from a complete stop. There was no warning light illuminated. The vehicle was taken to the dealer several times, but the failure could not be duplicated. The manufacturer was notified of the failure and sent a field technician to diagnose the vehicle, …
The contact owns a 2024 Toyota Grand Highlander Hybrid. The contact stated while accelerating from a complete stop, the vehicle failed to respond within 2-3 seconds and was nearly T-boned by another vehicle. The contact stated that the failure had been recurring intermittently while accelerating from a complete stop. There was no warning light illuminated. The vehicle was taken to the dealer several times, but the failure could not be duplicated. The manufacturer was notified of the failure and sent a field technician to diagnose the vehicle, …
The contact owns a 2024 Toyota Grand Highlander Hybrid. The contact stated while accelerating from a complete stop, the vehicle failed to respond within 2-3 seconds and was nearly T-boned by another vehicle. The contact stated that the failure had been recurring intermittently while accelerating from a complete stop. There was no warning light illuminated. The vehicle was taken to the dealer several times, but the failure could not be duplicated. The manufacturer was notified of the failure and sent a field technician to diagnose the vehicle, …
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
1 patterns with matching reports.
Warning lights and dashboard alerts
3 mentions · 42.9% of complaints
Median mileage: 5,000 mi (3 usable records).
ODI 11594294 · 2,000 mi
The contact owns a 2024 Toyota Grand Highlander Hybrid. The contact stated that while driving at approximately 35-45 MPH, the vehicle experienced a loss of motive power while shifting gear. There were no warning lights illuminated. The contact stated that the failure was related to a software update issue. The vehicle was not repaired or diagnosed by and independent mechanic or local dealer. The manufacturer was made aware of the failure and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 2,00…
The contact owns a 2024 Toyota Grand Highlander Hybrid. The contact stated that while at a complete stop and attempting to accelerate, the vehicle briefly hesitated before responding to the accelerator pedal being depressed. The contact stated that on one occasion, the accelerator pedal was depressed and went to the floorboard. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was…
The contact owns a 2024 Toyota Grand Highlander Hybrid. The contact stated while accelerating from a complete stop, the vehicle failed to respond within 2-3 seconds and was nearly T-boned by another vehicle. The contact stated that the failure had been recurring intermittently while accelerating from a complete stop. There was no warning light illuminated. The vehicle was taken to the dealer several times, but the failure could not be duplicated. The manufacturer was notified of the failure and sent a field technician to diagnose the vehicle, …