| 2024-11 | 0 | None | No examples available for this selection. |
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| 2024-12 | 0 | None | No examples available for this selection. |
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| 2025-01 | 0 | None | No examples available for this selection. |
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| 2025-02 | 0 | None | No examples available for this selection. |
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| 2025-03 | 2 | None | ODI 11651434Fuel fill-ups averaging 13-14 gallons when vehicle trip computer alerts 0 miles remaining distance to empty. Fuel tank capacity published as 17.8 gallons. Total vehicle range understated, requiring more frequent stops at gas stations to fill. Not a direct safety concern, but a significant nuisance and dealer has stated this is normal and there is no fix for this issue. EPA estimated MPG 26-27, should equate to approximately 460+ miles/tank. Instead experiencing approximately 350-365 miles per full tank of fuel. Look up ODI 11651434 at NHTSA ↗ ODI 11651922The 2024 and 2025 Toyota Grand Highlander has excessive hood shaking and vibration at the rear of the vehicle. It is directly under the projection area of the windshield and directs your attention to the movement. At highway speeds the shaking is excessive. Toyota has not been able to find a repair for this issue. Look up ODI 11651922 at NHTSA ↗ |
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| 2025-04 | 0 | None | No examples available for this selection. |
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| 2025-05 | 1 | None | ODI 11661706The Panoramic Roof Glass shattered on its own while driving on the freeway, there were no overpasses, no trees, no semi-trucks, no other vehicle in front of me while i was driving. The shattered glass pieces fell on my children in the back seats luckily there were no injuries as we closed the screen immediately. Look up ODI 11661706 at NHTSA ↗ |
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| 2025-06 | 6 | None | ODI 11664671 · 10,000 miThe contact owns a 2025 Toyota Grand Highlander. The contact stated while reversing, the back over prevention system failed to function as intended. The contact stated that the image was visible; however, there was no tone alert. Additionally, there was a message indicating that the Adaptive Cruise Control was unavailable and to see the dealer. The vehicle was taken to the dealer; however, the failure was not duplicated. The contact stated that the automatic braking system had independently activated. The contact stated that the failure had occ… Look up ODI 11664671 at NHTSA ↗ ODI 11667916When going over rough or uneven roads, the car produces a strong low-frequency resonance, like a bass-heavy "boom". This causes a very uncomfortable feeling of pressure changing in my ears, gives me a headache and ear pain whenever I drive in local roads, which is the majority of driving in my area. This causes me to need to pull over and stop the car frequently to readjust my hearing. I've found many reports from others of the same issue but Toyota have not acknowledged it or found a solution. Look up ODI 11667916 at NHTSA ↗ ODI 11668173Front Windshield cracked out of nowhere with no trauma, , now needs replacement due to crack expanding. I discovered it in the morning when my car was parked and not driving. Look up ODI 11668173 at NHTSA ↗ |
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| 2025-07 | 3 | None | ODI 11672869The vehicle was in PARK and the IGN was in the ON/RUN position and the air conditioning was on. There was no one in the driver's seat but there was an occupant sitting buckled in the front passenger seat. The passenger heard a sound (possibly the ICE turning on) and he felt the vehicle move forward about five inches. He became worried about his safety and pressed the IGN button in order to turn the vehicle off. It could have pushed itself into other cars in the parking lot or pedestrians. A report was made to the local police department on the … Look up ODI 11672869 at NHTSA ↗ ODI 11673489The vehicle suddenly gave several warnings of “check engine visit your dealer”, “Hybrid system malfunction”, “AWD system malfunction 2WD activated” and “System malfunction visit your dealer.” The vehicle was bought new 4 weeks prior. Took it to the dealership and the technician said there was coolant all over the engine compartment and there was a leak somewhere. After inspection he told us that a small rock hit the radiator and caused damage. Told to replace the radiator and flush the system and it was not covered under warranty. After researc… Look up ODI 11673489 at NHTSA ↗ ODI 11677229I am writing to report a serious issue with my 2025 Toyota Grand Highlander Hybrid (VIN: [XXX] ), purchased on [XXX] from Hillside Toyota . I have noticed water leaking from the top of the windshield, dripping onto the steering wheel and dashboard, particularly during rain or after a car wash. This issue began on [XXX] and I saw couple of times under these conditions, posing a potential safety hazard due to driver distraction and possible damage to electrical components. I have taken the vehicle to Hillside Toyota on 05/05/25 and 07/21/25 whe… Look up ODI 11677229 at NHTSA ↗ |
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| 2025-08 | 4 | None | ODI 11682016Apparently, a rock flew into the front grill striking the radiator (which is located directly behind the grill) and put a hole in it. This caused fluid to leak and fortunately during a routine maintenance check (my first service) on 8/15/25, it was discovered. The car was deemed not safe to drive until repairs were made. I submitted it to my insurance company and they inspected it and verified the issue. The radiator was replaced by Toyota at the dealership where I purchased the vehicle. They said they heard of a few cases, but I went online an… Look up ODI 11682016 at NHTSA ↗ ODI 11682281The car only accepts 11-13 gallons of gas when refueling an empty tank despite the advertised 17.2 gallon capacity. I believe this is a fuel gauge or DTE system problem. I’ve seen many many similiar complaints on the forums. Fuel gauge issue could leave drivers stranded on the road. Look up ODI 11682281 at NHTSA ↗ ODI 11683022I have experienced intermittent transmission issues. Specifically, the car often fails to shift gracefully from first gear, resulting in rough or hard shifts that are jarring and unsafe, particularly during acceleration or in stop-and-go traffic. On multiple occasions, the vehicle has refused to shift correctly, requiring me to pull over, turn the car completely off, and restart it to restore proper shifting functionality. This issue is not only inconvenient but also poses a significant safety risk, especially when merging into traffic or navig… Look up ODI 11683022 at NHTSA ↗ |
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| 2025-09 | 1 | 25V595000 | ODI 11685936Windshield is prone to cracks and chips. Experienced multiple chips/cracks going at various speeds with precaution to other vehicles. Look up ODI 11685936 at NHTSA ↗ |
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| 2025-10 | 2 | 25V744000 | ODI 11693925Sun roof shattered unprovoked in 2 month old vehicle while driving slowly in parking lot. We didn't know what happened at first but then opened interior lining and the shattered glass fell into the cabin; nobody was hurt. when we took this to dealership, we were told this wasn't under warrantee and we had to get it fixed independently. I filed a complaint with Toyota Care but they denied covering cost to fix the shattered sun roof. We did not have the shattered sun roof inspected by anybody else but it has been fixed by glass shop. Look up ODI 11693925 at NHTSA ↗ ODI 11695992Poor acceleration from 0 to 40. Vehicle will start shuttering at a dead stop. The engine has shut off once with this issue. It happened around 4800 miles. Look up ODI 11695992 at NHTSA ↗ |
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| 2025-11 | 5 | None | ODI 11697495There is a coolant leak in the hybrid radiator caused by a puncture. When taken to the dealer, they said a rock must have punctured it. The dealer currently has the part. Me, my husband, and 2 children were driving on I-5 when the car stopped accelerating and a "hybrid malfucntion" code and "engine malfunction" code started flashing. Prior to this, there were no warnings. I was thankfully able to full over safely, but we were stuck on the side of I-5 for at least an hour waiting for a tow. I am reading online that this is an issue with the c… Look up ODI 11697495 at NHTSA ↗ ODI 11698699On 11/02/2025 with the cruise at 55mph all glass closed. Heater on with no vehicles around, the sunroof exploded. It pushed up from the inside. With less than 9k miles on the vehicle. It took my dealer 8 days to look at it then Toyota denied the warranty. Then Quoted me over $2,100 to replace. This vehicle isn't safe to drive as told to me from the dealer. Look up ODI 11698699 at NHTSA ↗ ODI 11699345Inconsistently but on numerous occasions, this vehicle has experienced harsh shifting, hesitation, or jerking during low-speed acceleration (e.g., 20-40 mph) or gear engagement. This was a known and reported issue with the 2024 model for which Toyota provided a fix. They have not provided one for the 2025 models. This issue is a safety risk while driving because with the surge you feel you must quickly let off the pedal, and with the hesitation you let off the brake indicating you will move forward yet the vehicle doesn’t accelerate. Look up ODI 11699345 at NHTSA ↗ |
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| 2025-12 | 2 | None | ODI 11705284The contact owns a 2025 Toyota Grand Highlander with an Evenflo Revolve 360 Slim car seat, Model Number: 36812470A, Manufactured Date: December 12, 2022, installed in the vehicle. The contact received notification of NHTSA Campaign Number: 25C010000 (Child Seat). The contact stated that while driving at an undisclosed speed with the child secured in the car seat, the contact became aware that there was an object in the child’s mouth. The contact pulled over to the side of the road and removed a foam piece from the child's mouth. The contact ins… Look up ODI 11705284 at NHTSA ↗ ODI 11706794While accelerating from low speeds and turning, the car exhibits a rotational clicking noise from one or both front drive shaft assemblies. Seems to be the identical issue noted in the 2024 Grand Highlander that was presumably fixed during later production lots (T-SB-0082-24). That issue was seemingly solved with driveshaft replacement. The dealer said they “could not duplicate” the issue; however, it happens often while I am driving the vehicle and others have reported it to the same dealer as well. It seems to be an existing related safety is… Look up ODI 11706794 at NHTSA ↗ |
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| 2026-01 | 5 | None | ODI 11709267While driving under normal conditions, the air conditioning system in my Toyota Grand Highlander suddenly stopped working. The vehicle was inspected by a Toyota dealership, which determined that the AC condenser had a hole/puncture that caused a refrigerant leak and complete AC failure. Toyota denied warranty coverage, classifying the damage as “road hazard,” despite acknowledging that this is a common issue with the Grand Highlander. There was no collision, no unusual road event, and no warning prior to failure. The condenser appears to be p… Look up ODI 11709267 at NHTSA ↗ ODI 11709767The vehicle takes an excessively long time to make heat, I know NHTSA only has requirements related to defrosting the windshield and it's clear Toyota is aware of the heating issue because they added an electronic defrost to be able to pass the defrost test. The vehicle when it is less than 20f outside takes 40+minutes to warm the cabin to a reasonable temperature. The dealership let the vehicle warm up in their 80deg F shop and said it took 20minutes to get heat out of the vents and claimed that this was normal behavior. I have owned several n… Look up ODI 11709767 at NHTSA ↗ ODI 117100252025 Toyota Grand Highlander Hybrid AWD, with about 16000 miles. While driving, the brakes failed. The brakes would only work if the pedal was pushed all the way to the floor. A "Low Brake Power" warning light came on the dash. The following warnings came on at the same time. Parking Brake System, Advanced Ultrasonic Detection, Vehicle Stability Control, Check Engine, Smart Stop System, Brake System, Electronically controlled Brake, Secondary Collision Brake, Anti-lock Brake System. I was lucky to have been traveling on a road that was no… Look up ODI 11710025 at NHTSA ↗ |
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| 2026-02 | 5 | None | ODI 11715336At a complete stop my car started shaking violently back and forth. It felt like we were in an earthquake. It has happened before but not as violently and not as long. No warning lights or anything. It has had problems with lurching and stuttering since we bought it. The dealership said they fixed it once (the stuttering) but it’s still happening. They cannot duplicate it and it’s not throwing any codes. Look up ODI 11715336 at NHTSA ↗ ODI 11716177The car was running perfect, 9 months after I bought this car, before 20,000 miles Front Left Axle become defective, and therefore, the dealer promised to reemplaced it, but I am still waiting from the dealer. It is a big risk to runs the car like that. Look up ODI 11716177 at NHTSA ↗ ODI 11717740outside temperature reading is 2 to 7 degrees high, which is not good when it makes the difference between freezing temps and not freezing temps Look up ODI 11717740 at NHTSA ↗ |
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| 2026-03 | 5 | 26V179000 | ODI 11722846Sunroof spontaneously exploded leaving an 8” hole and a completely shattered sunroof. The sunroof is flexed upwards like it was under extreme pressure. The high temperature was 70 degrees in Tuscaloosa today with cloudy skies and misty rain. So there shouldn’t have been any concerns from heat or cold. This left shattered glass every above the sunshade. Fortunately the shade was closed to catch most of the shattered glass. Look up ODI 11722846 at NHTSA ↗ ODI 11724589Driving when it sounded like a gunshot went off in the car. I looked to the back of my car to see what was around me (nothing), and saw no damage to any windows. I could hear glass cracking so I went to open my moonroof screen to check the glass and I could hear glass on the screen so I closed it right back. I pulled over and was able to confirm the sunroof had busted across the back of the glass. It did not look like it was hit by anything, but like it blew out then spidered across the remainder of the glass. Look up ODI 11724589 at NHTSA ↗ ODI 11725136Transmission slipping, holding high RPM, Jerky shifts, back seat not locking at times, infotainment freezing up Look up ODI 11725136 at NHTSA ↗ |
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| 2026-04 | 1 | None | ODI 11734096The 2025 Grand Highlander XLS front sun roof exploded. Will be taken to dealer upon appointment. Had the interior cover not been closed, we would have been showered with glass particles. According to many articles this is a known defect by Toyota. Lemberg Law phenom. Vehicle will be inspected by Toyoto dealer on Apr 29, 2026. There were no warnings. Outside temp was 64 degrees F. Traveling at 45 mph at 2:30 EDT, Apr 27, 2026. Massive exploding sound, like a gunshot. Pulled over to check vehicle and noticed front sun roof center blown outward a… Look up ODI 11734096 at NHTSA ↗ |
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| 2026-05 | 8 | None | ODI 11735710I was driving on in the left most lane on a highway at 70 miles speed with multiple trucks speeding from behind. My car suddenly lost acceleration and saw multiple warning messages on my car display. I barely managed to save my car from being hit by the trucks speeding from behind, applying emergency lights and steering my vehicle from the left lane to the right side of the highway. After towing the car to nearest dealer I understood that a stone went through the front grill of the car and it got the radiator converter leaking all the coolant … Look up ODI 11735710 at NHTSA ↗ ODI 11737282“The aluminum vehicle hood exhibits severe, abnormal fluttering and vibration across the rear-center section when driving at highway speeds (approx. 55-70+ mph). This movement is constant and highly distracting, creating a safety hazard by drawing the driver's attention away from the road and causing concern about the structural integrity of the hood latch system. Despite having the manufacturer's recommended repair (T-SB-0111-24) performed by an authorized dealership, the condition persists without improvement. I am concerned the hood could ev… Look up ODI 11737282 at NHTSA ↗ ODI 11737288The electronic parking brake on my 2025 Toyota Grand Highlander intermittently fails to auto-release when shifting from Park to Reverse or Drive. Curiously, the system does respond to the gear shifter when returning to Park, as the brake will then engage or release as expected once cycled. This indicates a failure specifically in the transition out of the Park position. This intermittent delay or refusal to release prevents the vehicle from moving when expected, creating a potential safety hazard in traffic or during time-sensitive maneuvers. N… Look up ODI 11737288 at NHTSA ↗ |
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| 2026-06 | 2 | None | ODI 11741981While I was driving using the screen for the GPS the screen become black just sound. The volume got stuck and no image was displayed. Try to use manual control on steering wheel and they didn’t respond neither. Is not the first time that the screen freezes glows black or just glitches. Look up ODI 11741981 at NHTSA ↗ ODI 11745743Subject: Potential Safety Defect Report – Infotainment System Interference with Driver Assistance Systems This submission reports a potential safety-related software interaction issue involving infotainment startup processes and Toyota Safety Sense 3.0 (TSS 3.0). During startup conditions, infotainment system activity coincides with delayed or unavailable driver assistance alerts and camera system functionality. Observed Conditions: - Delay or suppression of collision warning alerts - Temporary loss of rear and surround-view camera feeds - Syst… Look up ODI 11745743 at NHTSA ↗ |
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| 2026-07 | 7 | None | ODI 11750413Radiator issue summer of 2025, when in back to back traffic at low speeds my vehicle overheated at a stand still took vehicle in to dealership with no real answers. The following summer 2026 same scenario but the engine was smoking. Took into dealership and they stated the connection for the radiator fan was disconnected which meant it was not colling the engine. A month later the AC is blowing hot air when AC is set to the coolest setting, scheduled another appt with dealership likely another radiator issue. Fuel gauge inaccuracy. Manual stat… Look up ODI 11750413 at NHTSA ↗ ODI 11750573After coming to a complete stop at a stop sign or stop light, then trying to go, the vehicle will stall. It will not go when given gas. The first time it happened, I was at a busy intersection with oncoming traffic coming towards me with the pedal to the floor, nothing would happen for 5-10 seconds. It was terrifying. Thank god the car coming towards us went around in time. It then happened again in my neighborhood a week later. Thankfully that time I wasn’t in traffic. I have noted that it seems to happen when very hot outside (Florida July su… Look up ODI 11750573 at NHTSA ↗ ODI 11750610This vehicle has just over 18,000 miles on it and is 14 months old. It has a manufacturer design defect that allows small stones or birds to hit and puncture the air conditioning condenser. It is a known defect and Toyota refuses to warranty their product, forcing the consumer to pay out of pocket $1,500-$1,700 for repairs. Oddly, the sister Lexus vehicle has a screen over the condenser to prevent this. Look up ODI 11750610 at NHTSA ↗ |
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| 2026-08 | 7 | None | ODI 11754788Rodent damage to plant based wiring to Engine Harness A and valve vacuum hose. Cost $1700 and 2 repairs. Look up ODI 11754788 at NHTSA ↗ ODI 11758770My wife was driving and a small rock passed through the front grill puncturing the radiator and causing her check engine light to come on. Within 5 minutes the coolant leaked out and the car was undrivable. We took it to Bredemann Toyota in Park Ridge who replaced it. Look up ODI 11758770 at NHTSA ↗ ODI 11759369on 8/13/2026, I was driving alone on West I-80 right before Park City, Ut; I heard a loud pop and my panoramic sunroof exploded which was really scary. I was not using my sunroof at all, so the cover protected everything on the inside. At first I thought it was a flat tire, but no warning messages came onto the control panel. There were not immediate safety issues, so I was able to get to a Toyota Dealership to have it repaired. I did not hear any gravel or road debris flip up onto my sunroof, nor did I hear any under my tires when driving. My… Look up ODI 11759369 at NHTSA ↗ |
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| 2026-09 | 8 | None | ODI 11762169 · 12,200 miThe contact owns a 2025 Toyota Grand Highlander. The contact stated that while driving 60 MPH on the highway with a three-year-old child in the vehicle, the message "Pull Over Immediately and Shut Off the Vehicle" was displayed. The contact was able to pull over to the side of the road and waited for a tow truck in hot weather. The vehicle was towed to a dealer, where it was diagnosed and determined that the radiator was punctured by a rock that had gone through the front grille and caused a coolant leak. The dealer determined that the radiator… Look up ODI 11762169 at NHTSA ↗ ODI 11762864 · 14,300 miThe contact owns a 2025 Toyota Grand Highlander. The contact stated that while driving approximately 35 MPH, another vehicle struck a rock, and the rock went through the front grille of the vehicle and punctured the inverter radiator, causing a coolant leak and a loss of motive power. The message "Hybrid System Malfunction" was displayed following the loss of motive power. The vehicle was towed to a dealer, where it was diagnosed and determined that the inverter radiator had sustained a puncture and needed to be replaced. The vehicle was repair… Look up ODI 11762864 at NHTSA ↗ ODI 11762957I am experiencing a strong gasoline odor & what appear to be gas vapors coming from the gas cap/filler area of my vehicle. A daily problem. Fumes are consistently present & enter the cabin, when the air conditioning is not on recirculation mode or when doors are opened. I can see and smell it when stopped & idling & I can visually see it when driving. Toyota has already performed multiple inspections & safety checks but has been unable to identify the source. A vehicle health check found no diagnostic trouble codes. The EVAP system was pressure… Look up ODI 11762957 at NHTSA ↗ |
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| 2026-10 (partial) | 0 | None | No examples available for this selection. |
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