Auto Recall Watch
U.S. public vehicle records

2019 Toyota HIGHLANDER problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

483 owner complaints analyzed

3 distinct recall campaigns

11,857 mi median reported failure mileage

Scope: 2019 model year. Data updated: . 140 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Power Train is the most frequently named component, appearing in 194 of 483 complaints (40.2%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Transmission and shifting20141.6%
Engine operation7014.5%
Braking behavior408.3%
Fuel system concerns387.9%
Electrical and battery issues204.1%
Steering behavior204.1%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Power Train
194
Fuel/Propulsion System
86
Unknown Or Other
79
Engine
69
Electrical System
56
Service Brakes
18
Fuel System, Gasoline
17
Air Bags
14
Component breakdown data
CategoryCount
Power Train194
Fuel/Propulsion System86
Unknown Or Other79
Engine69
Electrical System56
Service Brakes18
Fuel System, Gasoline17
Air Bags14

Power Train: 194; Fuel/Propulsion System: 86; Unknown Or Other: 79; Engine: 69; Electrical System: 56; Service Brakes: 18; Fuel System, Gasoline: 17; Air Bags: 14

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
95
25,000 to 49,999
14
50,000 to 74,999
13
75,000 to 99,999
10
100,000 to 149,999
7
150,000 and above
1
Reported problems by failure mileage data
CategoryCount
Under 25,00095
25,000 to 49,99914
50,000 to 74,99913
75,000 to 99,99910
100,000 to 149,9997
150,000 and above1

Under 25,000: 95; 25,000 to 49,999: 14; 50,000 to 74,999: 13; 75,000 to 99,999: 10; 100,000 to 149,999: 7; 150,000 and above: 1

Under 25,000 miles has the most reports with usable mileage (95). 343 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2018
1
2019
26
2020
89
2021
32
2022
23
2023
33
2024
62
2025
115
2026
102
Complaints over time data
CategoryCount
20181
201926
202089
202132
202223
202333
202462
2025115
2026102

2018: 1; 2019: 26; 2020: 89; 2021: 32; 2022: 23; 2023: 33; 2024: 62; 2025: 115; 2026: 102

Pattern summary

Power Train leads the component reports. Transmission and shifting appears in 201 complaint narratives. Engine operation appears in 70 complaint narratives. Braking behavior appears in 40 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11258968 · 2019-09-30 (September 30, 2019)

ME AND MY FAMILY WERE LEAVING A HOTEL IN TARRYTOWN NY. I PARKED THE CAR: TOYOTA HIGHLANDER 2019 OUTSIDE, HELPED MY WIFE AND 21-MONTH BABY INTO THE BACK SEAT AND HAD TO PUT SOMETHING IN THE TRUNK BUT IT WAS LOCKED. IN THAT MOMENT THE CAR WAS IN PARK WITH THE ENGINE RUNNING; THE GROUND WAS NOT STEEP AT ALL: 5-10 DEGREES THE MOST. I TOOK OUT THE KEY FROM IGNITION TO GO OPEN THE TRUNK WITH THE BUTTON FROM THE REMOTE. SUDDENLY THE CAR STARTED ROLLING BACKWARDS WITH MY WIFE AND KID IN THE BACK SEAT. THERE WAS A SLOPE FEW FEET AWAY FROM WHERE I PARKED…

Owner-reported narrative. 7,000 miles reported. Look up ODI 11258968 at NHTSA ↗

Owner report 11326088 · 2020-05-26 (May 26, 2020)

WITH 300MILES ON HIGHLANDER STARTED TO EXPERIENCE ISSUES IN DRIVING AND DROP IN PERFORMANCE. PERFORMANCE WAS VERY SIGNIFICANT ESPECIALLY NOTICEABLE IN MPG. AT SCENARIOS WHEN THE CAR WOULD NOT DRIVE UP THE HILL BUT REV TO MAX AND START ROLLING BACK WITH 'CLICKING' NOISE. TOYOTA WAS SEND TO SERVICE MANY TIMES AFTER TO MULTIPLE TOYOTA DEALERSHIPS BUT THEY DID NOT HAVE ANY DIAGNOSIS. AT 15K MILES ON THE CAR DRIVING ON HIGHWAY (70MPH) THE HIGHLANDER LOST POWER AND STARTED LOUD NOISE. WHEN PULLED OVER FOUND OIL SMELL AND SMOKE FROM ENGINE. DURING EXA…

Owner-reported narrative. 15,000 miles reported. Look up ODI 11326088 at NHTSA ↗

Owner report 11242822 · 2019-08-09 (August 9, 2019)

2019 HIGHLANDER XLE LOSES POWER, UNABLE TO ACCELERATE, & JERKS AND STALLS IN TRAFFIC.BOUGHT AT 200 MILES, CERTIFIED PREOWNED. IT IS A NIGHTMARE VEHICLE. ACCELERATOR HAS BEEN TOUCHY AND JUMPY AT TIMES, INTERMITTENTLY AT SLOW SPEEDS. FIRST TIME IT STALLED IT STARTED TO LOSE POWER PUT -PUT AND CHUG LIKE JERKING AND ALL DASH AND ELECTRICAL ON DASH WENT OUT, UNABLE TO ACCELERATE, THEN STALLED OUT IN ROAD, UNABLE TO STEER OR CONTROL VEHICLE. THIS OCCURRENCE WAS AFTER A LONGER PERIOD OF DRIVING. SECOND TIME IT STALLED OUT BEGAN TO LOSE POWER, PUTTER …

Owner-reported narrative. 5,100 miles reported. Look up ODI 11242822 at NHTSA ↗

Owner report 11254630 · 2019-09-11 (September 11, 2019)

2019 HIGHLANDER XLE JERKS AND STALLS, THEN LOSES POWER. THIS OCCURED ON A NEWLY PURCHASED VEHICLE THAT HAS APPROXIMATELY 13K MILES ON IT, IN STOP AND GO TRAFFIC ON A SUB-URBAN STREET. NO CHECK ENGINE LIGHT OR OTHER ALERT CAME ON, PROVIDING NO INDICATION TO THE DRIVER OF THE ISSUE. WAS ABLE TO RESTART THE VEHICLE AND DRIVE IT TO THE DEALERSHIP. THEY SAID IT WAS A FUEL PRESSURE ISSUE, AND ARE REPLACING THE FUEL PUMP - A PART THAT USUALLY LASTS MORE THAN 200,000 MILES. I HAVE NO IDEA WHETHER THIS IS A FUEL PUMP ISSUE, OR A FUEL REGULATION ISSUE, A…

Owner-reported narrative. 13,000 miles reported. Look up ODI 11254630 at NHTSA ↗

Owner report 11258431 · 2019-09-26 (September 26, 2019)

HYBRID HIGHLANDER STALLED AS I WAS PULLING OUT OF DRIVEWAY, WAS IN MOTION WHEN MY CAR COASTED TO A COMPLETE STOP, COULD NOT BRAKE, ALL POWER SEEMED TO SHUT DOWN. MESSAGE APPEARED SAYING: HYBRID SYSTEM MALFUNCTION CONTACT DEALER. CAR WAS TOWED TO DEALER AND THE DIAGNOSTIC REPORT WAS TO IMMEDIATELY CALL TOYOTA CORPORATION. CONSUMER REPORTS SAID THIS HAS BEEN A PAST ISSUE WITH HYBRID PRIUS AND SOME HIGHLANDERS. IS TOYOTA HIDING NEW ISSUES? I AM AFRAID THAT THIS CAR WILL DIE ON A BUSY HIGHWAY, DEALER SAID IT NEEDED A NEW "WIRING HARNESS"..(?)…

Owner-reported narrative. 5,000 miles reported. Look up ODI 11258431 at NHTSA ↗

Owner report 11300611 · 2020-01-20 (January 20, 2020)

WHEN TRYING TO COAST TO A STOP AT AROUND 4 MPH THE CAR WILL SLAM TO A STOP. DOES NOT ALWAYS DO THIS BUT IT'S SOMETIMES VERY HARD TO COME TO A SMOOTH STOP AS THE CARS BRAKING SYSTEM (REGENERATIVE BRAKING?) WILL KICK IN BY ITSELF. CAN BE DANGEROUS IF A CAR IS TAILING VERY CLOSE TO ME AS IT WILL SEEM LIKE I'M DRIVING UNPREDICTABLY. TOOK THE CAR TO A DEALER BUT THEY COULD NOT REPLICATE THE PROBLEM AT THE TIME. ALTHOUGH THE PROBLEM IS INTERMITTENT IT IS MORE LIKELY TO DO THIS WHEN THE CAR IS STILL WARMING UP.

Owner-reported narrative. 4,000 miles reported. Look up ODI 11300611 at NHTSA ↗

Owner report 11244038 · 2019-08-14 (August 14, 2019)

WHILE DRIVING, THE VEHICLE HAD A SLIGHT LAG WHEN I APPLIED GAS THEN STARTED BEEPING AND PROVIDED THE WARNINGS: CHECK ENGINE, HYBRID SYSTEM MALFUNCTION, PRE-COLLISION SYSTEM MALFUNCTION, CHECK AWD SYSTEM. I TURNED THE CAR OFF MULTIPLE TIMES, THE ERRORS WERE STILL ON THE CAR THE NEXT MORNING WHEN I STARTED THE CAR TO TAKE IT TO THE SERVICE APPT. WHEN I GOT TO THE DEALERSHIP I TURNED THE CAR OFF TO CHECK IT IN, WHEN I CAME BACK THE ERROR WAS GONE. THEY CHECKED OUT THE CAR THEY SAID THERE WAS NOTHING WRONG WITH IT AND THOUGHT IT WAS JUST 'AMBIENT…

Owner-reported narrative. 10,800 miles reported. Look up ODI 11244038 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

483 unique complaints in this selection. Analysis snapshot: 2026-10-01.

29.0%Usable mileage140 / 483 records
100.0%Valid incident date483 / 483 records
100.0%Valid filing date483 / 483 records
100.0%Ordered incident and filing dates483 / 483 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component201220132014201520162017201820192020202120222023202420252026
Power Train
73.8%
ODI 10466502 · 4,989 mi

AFTER PULLING INTO A PARKING SPACE, THEN BRAKING, I BACKED UP TO REALIGN THE VEHICLE BETTER. WHEN I PULLED IN THIS TIME AND BRAKE, THE VEHICLE DID NOT STOP. I CONTINUED TO PUT MY FOOT ON THE BRAKE REPEATEDLY, BUT THE VEHICLE STILL DID NOT STOP. THE ENGINE THEN REVVED UP AND ACCELERATED. AT THIS SAME TIME THE GEAR SHIFT WENT INTO NEUTRAL AND THEN BACK INTO DRIVE. THE VEHICLE FINALLY CAME TO A STOP AS IT HIT THE BUILDING IN FRONT OF ME, CAUSING DAMAGE TO THE BUILDING, AND THE FRONT OF MY VEHICLE. I WAS ABLE TO BACK UP THE VEHICLE AND PARK IT …

Look up ODI 10466502 at NHTSA ↗

115.3%
ODI 10576486 · 1,500 mi

I BOUGHT A 2013 TOYOTA HIGHLANDER IN OCTOBER 2012 AND NEVER NOTICED ANY PROBLEM UNTIL EARLY IN 2014. WHEN I TRY TO ACCELERATE ON A SMALL INCLINE, THE ACCELERATOR WOULD NOT RESPOND. IT ACTED AS IF I AM NOT PRESSING THE GAS PEDAL. I AM NOT TALKING ABOUT GOING TO THE MOUNTAINS BUT JUST A SMALL INCLINE WHEN I DRIVE HOME FROM WORK EVERYDAY. I TOOK IT INTO THE DEALER IN MARCH 2014 AND THEY RESPONDED SAME AS OTHER PEOPLE ON THIS WEBSITE, NO ERRORS ON THE DIAGNOSTIC MACHINE AND NO POSTING FROM TOYOTA. THEY ADVISED ME TO PUT IN PREMIUM FUEL AND I D…

Look up ODI 10576486 at NHTSA ↗

96.6%
ODI 10679731 · 100 mi

THIS COMPLAINT RELATES TO TRANSMISSION SHIFT SEQUENCES. WHEN STARTING OUT, THE TRANSMISSION IS IN FOURTH GEAR. IF YOU ARE AT SAY A TRAFFIC LIGHT AND ARE MAKING A LEFT TURN, AND THEN NEED TO MAKE A RAPID ACCELERATION, THE TRANSMISSION SHIFTS DOWN TO A LOWER GEAR, PROBABLY 1ST GEAR. WHEN THIS HAPPENS, THERE IS A SIGNIFICANT TORQUE STEER THAT AN INEXPERIENCED DRIVER WOULD FIND VERY DISTURBING. ALSO, WHEN TRAVELING 60 - 70 MILES PER HOUR AND YOU SHIFT FROM "DRIVE" TO "S" POSITION, THE TRANSMISSION GOES INTO FOURTH GEAR WITH A RESULTANT SIGNIFI…

Look up ODI 10679731 at NHTSA ↗

63.1%
ODI 10763791

THE TRANSMISSION HAS A FLUTTER WHEN TRYING TO SHIFT UP OR DOWN TO DIFFERENT GEARS. IT CAUSES A HESITANCY IN THE PERFORMANCE OF THE VEHICLE. IT HAS BEEN DOCUMENTED BY THE CALDWELL TOYOTA DEALERSHIP IN CONWAY, AR USA AND I HAVE ALSO BEEN TOLD THAT IT IS IN OTHER HIGHLANDERS. I REQUEST A RECALL TO HAVE THIS FIXED. THANK YOU *TR

Look up ODI 10763791 at NHTSA ↗

10.9%
ODI 11712269

I was driving on a 2-lane road early in the morning with light snowfall. There was about 1" of snow on the road, with the roads not yet plowed or treated as it was the beginning of the snowfall. About 15 minutes into my trip, I was on a relatively flat and straight stretch of the road and let up on the gas paddle to avoid going too fast -- was probably traveling ~35 mph. Although the road was straight and flat at that point, my car suddenly started fishtailing, slowly turned 180 degrees and sliding to the other side of the road, ending up on…

Look up ODI 11712269 at NHTSA ↗

7227.0%
ODI 10971162 · 192 mi

TL* THE CONTACT OWNS A 2017 TOYOTA HIGHLANDER. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE WOULD NOT DRIVE FORWARD AND ROLLED BACKWARDS. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR AXLE SHAFT SUPPORT BEARING RETAINING RING FAILED AND CAUSED THE AXLE TO SEPARATE FROM THE TRANS AXLE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 192.

Look up ODI 10971162 at NHTSA ↗

6624.8%
ODI 11202999 · 15,000 mi

WHEN HIT BREAKS HARD... I HEAR A BANG/NOISE FROM REAR OF MY HIGHLANGER. ( DEALERSHIP ADMIT THIS IS ABNORMAL SOUND BUT THEY CAN'T DO ANYTHING ABOUT IT). TRANSMISSION SHIFT ROUGHLY, NOT SMOOTH SHIFTING. IF CAR IS IN DRIVE AND IM HOLDING BREAKS CAR REAR STARTS MAKING BANGING NOISE N START SHAKING. SO FAR MY CAR HAS ONLY 20K MILES ON IT . SUSPENSION IS PRETTY STIFF DOESN'T HELP WHILE DRIVING OVER POST HOLES.

Look up ODI 11202999 at NHTSA ↗

19440.2%
ODI 11292174 · 10,000 mi

TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER. WHILE DRIVING 50 MPH, THE VEHICLE SHOOK UNCONTROLLABLY WITHOUT WARNING. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ALSO ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO HAMER TOYOTA (11041 SEPULVEDA BLVD, MISSION HILLS, CA 91345), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 10,000.

Look up ODI 11292174 at NHTSA ↗

12338.8%
ODI 11328585

THIS VEHICLE WILL LET YOU SHUT THE ENGINE OFF IN DRIVE WITHOUT SHIFTING TO PARK. IF YOU DO THIS AND LEAVE THE VEHICLE ON A SLIGHT INCLINE, IT WILL ROLL AWAY AND YOU MAY NOT BE ABLE TO GET BACK TO IT AND INTO IT IN TIME TO GET YOUR FOOT ON THE BRAKE AND THEN SHIFT IT INTO PARK. THIS SHOULD NOT BE ALLOWED. YOU SHOULD HAVE TO SHIFT TO PARK BEFORE THE ENGINE CAN BE TURNED OFF. *TR

Look up ODI 11328585 at NHTSA ↗

21942.1%
ODI 11439378 · 2,000 mi

The contact owns a 2021 Toyota Highlander. The contact stated his wife pulled into a parking spot and turned off the engine while the vehicle was in reverse. The vehicle then switched gears to neutral on its own, started reversing, and slightly crashed into the rear of another vehicle. The warning message "Put Transmission Into park Illuminated". The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 2000.

Look up ODI 11439378 at NHTSA ↗

5320.6%
ODI 11486230

When I'm cruising about 35 mph, let off the gas and decelerate, then give a slight bit of gas, I feel a "bump" in the drive train. It's more like slop in the transmission....sounds like a metal To metal noise...this happens after car is driving more then 30 min or 45 min.

Look up ODI 11486230 at NHTSA ↗

2011.0%
ODI 11534090

The vehicle hesitates when accelerating from a stop. Dealership Technician says he noticed the hesitation when accelerating, but since there are no DTC’s and No Data found saying that there is a malfunction

Look up ODI 11534090 at NHTSA ↗

37.1%
ODI 11679694

While slowing down, the vehicle will suddenly lunge forward, as if It hit a patch of ice and then slow again. This started happening around 30,000 miles. The dealer said this is because of a transition between hydraulic braking and regenerative braking and is "NORMAL". This did not start until 30k miles. I have owned 4 hybrid vehicles and only this one does this. Upon reading and studying online, there was a bulletin for an earlier generation of this type of problem. Clearly, it is an issue as I am not the only one with this problem.

Look up ODI 11679694 at NHTSA ↗

00.0%

No examples available for this selection.

150.0%
ODI 11760578

I own a 2026 Toyota Highlander Hybrid Platinum purchased new. The vehicle has repeatedly exhibited hesitation, shuddering, jerking, and abnormal vibration during acceleration from a stop and the transition from electric propulsion to the gasoline engine. When accelerating from a stop, there can be a noticeable hesitation after pressing the accelerator before the vehicle responds. As the gasoline engine engages, the vehicle sometimes shudders or jerks before accelerating normally. I have also experienced vibration and lurching when the gasoline…

Look up ODI 11760578 at NHTSA ↗

Unknown Or Other
2312.6%
ODI 10744578 · 60,000 mi

THE ELECTRONIC DOOR LOCK (DRIVER'S SIDE DOOR) ON MY 2012 TOYOTA HIGHLANDER RECENTLY BEGAN TO HAVE PROBLEMS; IT WORKED INTERMITTENTLY FOR A SHORT TIME, THEN CEASED WORKING AT ALL. AFTER A RECENT SERVICE TRIP, TOYOTA QUOTED ME OVER $500 TO REPLACE THE DOOR ACTUATOR AND LABOR. I REALIZE THIS SEEMS LIKE A SMALL ISSUE. BUT I, AND MY FAMILY, HAVE OWNED TOYOTAS PREVIOUSLY AND HAVE HAD THE SAME ISSUE, EVEN WITH DIFFERENT MODELS. I CAN'T HELP BUT FEEL THAT TOYOTA IS MAKING A DEFECTIVE PRODUCT AND I, AS A CONSUMER, AM FOOTING THE BILL FOR THEIR FAULT…

Look up ODI 10744578 at NHTSA ↗

2311.1%
ODI 10567189 · 4,650 mi

JULY 20, 2013 I PUSHED THE IGNITION BUTTON TO TURN OFF THE ENGINE. I EXITED THE VEHICLE AND IMMEDIATELY REALIZED IT WAS STILL MOVING. I ATTEMPTED TO GET BACK IN THE VEHICLE TO STOP IT. I FELL AND THE BACK TIRE RAN OVER MY FOOT/LEG. A MAN CAME AND JUMPED IN THE CAR TO STOP IT AFTER IT CROSSED THE STREET AND HIT A PARKED CAR. I HAVE BOTH A FRACTURED TIBIA AND FIBULA. THE TIBIA REQUIRED A SCREW TO STABILIZE HOWEVER, MY FOOT WAS SO INJURED (TORN FLESH) THAT I HAD TO WAIT 5 WEEKS FOR THE FLESH TO HEAL TO AVOID INFECTION. I HAVE BEEN OFF OF WO…

Look up ODI 10567189 at NHTSA ↗

3324.3%
ODI 10690920 · 3,000 mi

PURCHASED NEW 2014 TOYOTA HIGHLANDER IN MAY 2014, AFTER APPROXIMATELY 30 DAYS OF OWNERSHIP A FOUL ODOR BEGAN TO EMIT FROM A/C UNIT WHENEVER VEHICLE WAS STARTED. AFTER 3 TRIPS TO SELLING DEALER TO CORRECT THE PROBLEM I WAS GIVEN TOYOTA T-SB-0142-13 WHICH INFORMS ME THAT THERE ARE 23 TOYOTA VEHICLES WHICH MAY EXPERIENCE THIS PROBLEM. DEALERSHIP ATTEMPTED TO PLACE BLAME ON VARIOUS ITEMS BUT, SINCE TOYOYA PUBLISHED A TSB IT LEADS ME TO BELIEVE THAT TOYOTA KNOWS ABOUT THE PROBLEM BUT IS NOT WANTING IT TO BECOME KNOWN AS IT MIGHT IMPACT THEIR SEL…

Look up ODI 10690920 at NHTSA ↗

4322.4%
ODI 10717042 · 4,700 mi

THE DASH READOUT FOR MPH BEGAN SHOWING VERY ERRATIC NMBERS. GOING FROM 24.4 MPG TO 29.7 MPG AND DOWN TO 13.1 MPG ALL IN A SPAN OF ABOUT 4 MILES. THIS MPG OF 24.4 WAS FOR THE PRIOR 3000 MILES. THE DEALER COULD NOT REPLICATE THIS HAPPENING. THEY ALSO SAID THAT TOYOTA HAD NO BULLETINS FOR THIS MATTER EITHER. I CONTACTED TOYOTA AND THEY SAID THAT I MUST HAVE ACCIDENTALLY RESET THE UNIT AND BY DOING SO IT WAS NOT UNUSUAL FOR THESE LARGE SWINGS IN MPG. THIS WAS NOT THE CASE. I HAD OVER 100 MILES ON SINCE MY LAST FILL UP AND UNTIL THIS HAPPENING THE …

Look up ODI 10717042 at NHTSA ↗

2119.1%
ODI 10816603 · 20 mi

WHEN I PURCHASED THIS 2016 TOYOTA HIGHLANDER LE IN MID DECEMBER, I DID NOT REALIZE UNTIL I GOT IT HOME, THERE WAS NO INTERIOR REAR DOOR RELEASE. NO RELEASE BUTTON ON THE DASH AND NO INTERIOR DOOR HANDLE. I WENT BACK TO THE DEALERSHIP, FOUND MY SALESMAN AND ASKED HIM IF THERE WAS AN INTERIOR DOOR RELEASE. HE TOLD ME THERE WAS NOT AND "THAT'S WHY THEY OFFER THE LE PLUS MODEL WHICH HAS A POWER REAR DOOR WITH INSIDE RELEASE". EVERY VEHICLE I'VE OWNED SINCE 1998 HAS HAD AN INSIDE TRUNK OR REAR DOOR RELEASE. IT SEEMS LIKE A HUGE SAFETY ISSUE TO ME, H…

Look up ODI 10816603 at NHTSA ↗

5319.9%
ODI 10949488 · 1,200 mi

2017 TOYOTA HIGHLANDER SE AWD ("VEHICLE"). ON JANUARY 26, 2017 AT APPROXIMATELY 11:15 P.M., PACIFIC TIME, I WAS DRIVING THE VEHICLE ON THE INTERSTATE 10 FREEWAY NEAR THE LA BREA AVENUE EXIT. IT WAS DARK BUT CLEAR WITH LIGHT TO MEDIUM TRAFFIC. WHILE I WAS DRIVING AROUND 80 MPH AND MERGING TOWARD AN INNER LANE, THE VEHICLE SUDDENLY - ON ITS OWN - SLOWED TO AROUND 30 OR 40 MPH. CONCOMITANTLY, THE VEHICLE'S MESSAGING SYSTEM (BETWEEN THE TACHOMETER AND SPEEDOMETER) BEGAN BLINKING AND ALERTING ME THAT THE ALL WHEEL DRIVE SYSTEM WAS EXPERIENCI…

Look up ODI 10949488 at NHTSA ↗

4316.2%
ODI 11065366 · 140 mi

I WAS TRAVELING ON HIGHWAY 78 BY STONE MOUNTAIN AND HEARD A LOUD BANG. THE CAR BEHIND ME SIGNALED TO ME TO STOP. HE SAID SOMETHING FLEW OFF MY CAR AND HIT HIS WINDSHIELD. I COULD NOT IMMEDIATELY FIGURE OUT WHAT HAD HAPPENED. I DECIDED TO LOOK AT THE SUNROOF AND DISCOVERED THAT IT HAD SHATTERED. THIS HAPPENED ABOUT 11:30 PM THE SAME DAY I BOUGHT THE CAR.

Look up ODI 11065366 at NHTSA ↗

7916.4%
ODI 11175823 · 50 mi

THE GPS SYSTEM DOES NOT PROVIDE VERBAL INSTRUCTIONS; ONLY VISUAL. THIS CAUSES THE DRIVER TO REMOVE HIS/HER EYES FROM THE ROAD AND LOOK FREQUENTLY AND MONITOR THE SCREEN. I HAVE VISITED THE DEALERSHIP NUMEROUS TIMES BUT THERE ARE UNABLE TO FIX THE ISSUE. THEY ACKNOWLEDGE THE ISSUE AND STATED THAT TOYOTA IS WORKING ON A WORK AROUND BUT NO ESTIMATE IS PROVIDED. I KNOW AT LEAST 5 OTHER HIGHLANDERS IN THE TAMPA BAY AREA ARE EXPERIENCING THIS BECAUSE WHEN I OPENED A CASE WITH WWW.TOYOTA.COM THE CASE OFFICER CALLED AND HE INFORMED ME OF THIS. I W…

Look up ODI 11175823 at NHTSA ↗

4413.9%
ODI 11325952 · 50 mi

THE VEHICLE HESITATES, STALLS AND HAS BUCKING LEAPING FORWARD UNCONTROLLABLY, ON THE ROAD. THE VEHICLE ALSO HAS A VERY LOUD WHINING NOISE UPON SHIFTING THE CAR FROM PARK TO DRIVE AND BACK AGAIN FROM DRIVE TO PARK, AT A STAND STILL. THIS IS A MAJOR ISSUE WITH A NEE CAR, MY WIFE AND I DON'T FEEL SAFE WHILE DRIVING IN THIS CAR. *TR

Look up ODI 11325952 at NHTSA ↗

6512.5%
ODI 11421797

I purchased my Toyota Highlander Hybrid only about 2 months ago. Since then, I've experienced several incidences of sudden acceleration. In a few of them, I was approaching a stop sign and began to slow down. Suddenly, I felt the car accelerate on its own. In both instances, I slammed on the brakes and the car jerked then stopped. There was one instance when I was going down hill and I was stepping on the brakes, but the car seemed to accelerate on its own until I stepped on the brakes again. Fortunately, there were no collisions. Howeve…

Look up ODI 11421797 at NHTSA ↗

3714.4%
ODI 11441642

When driving down interstate, ticking came from above followed by a loud bang. Moon roof busted out and glass shattered out while on interstate.

Look up ODI 11441642 at NHTSA ↗

3921.5%
ODI 11507296

The vehicle brakes stop working suddenly requiring lift the pedal and slam the brakes to make it work correctly. I almost have a bad accident for this problem. I did my research and learned this is a problem that Toyota need to fix. The situation was very scary.

Look up ODI 11507296 at NHTSA ↗

1331.0%
ODI 11580327

Driving the interstate at 75 mph, my sunroof spontaneously shattered covering us with shards of glass. Toyota dealership and insurance said a rock must have hit but there were no other vehicles near us. Was not covered under warranty, so insurance adjuster approved new sunroof install and repaint roof for over $3,000. The loud explosion and subsequent broken glass could have caused major accident as well as blindness. We feel an investigation into glass quality should be done. In my opinion, vehicles shouldn’t even have sunroofs.

Look up ODI 11580327 at NHTSA ↗

220.0%
ODI 11690033

While waiting for a traffic light to change, I pressed the pedal to accelerate, and the car would not move. Like my pedal was dead. I have experienced this issue three times. I have also experienced bucking or jerking issues.

Look up ODI 11690033 at NHTSA ↗

00.0%

No examples available for this selection.

Electrical System
2714.8%
ODI 10489150 · 1,000 mi

TL* THE CONTACT OWNS A 2012 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH AND STEERING TO THE RIGHT, THE ENGINE SUDDENLY EMITTED AN ABNORMAL NOISE. THE CONTACT ALSO STATED THAT THE HEADLIGHTS WOULD NOT SHUT OFF INTERMITTENTLY WHEN POWERING OFF THE VEHICLE. IN ADDITION, THE DEFROSTER FOR THE REAR WINDOW WOULD NOT FUNCTION PROPERLY, CAUSING THE WINDOWS TO REMAIN FOGGY FOR A LONG PERIOD OF TIME. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN ADVISED THAT THERE WERE NO FAILURES. THE M…

Look up ODI 10489150 at NHTSA ↗

2512.1%
ODI 10533705 · 600 mi

AT TOTALLY RANDOM TIMES, AFTER A FEW MILES OF DRIVING OR 100 MILES, VEHICLE HESITATES WHEN ACCELERATING. MOST ANNOYING AND DANGEROUS IS THE WAY IT DOESN'T RESPOND TO THE ACCELERATOR FOR A FEW SECONDS AFTER STOPPING AT A STOP SIGN OR STOP LIGHT. TOOK VEHICLE TO TOYOTA DEALERSHIP AND OF COURSE VEHICLE RAN FINE FOR THE 4 MILES THEY DROVE IT. TECH CHECKED FOR ANY TROUBLE CODES AND NONE WERE FOUND. THIS SEEMS LIKE A REAR-END ACCIDENT WAITING TO HAPPEN. FOR TEN DAYS WE HAVE GOTTEN NOTHING BUT THE RUN-AROUND FROM THE NATIONAL TOYOTA "CASE MANAGER"…

Look up ODI 10533705 at NHTSA ↗

3525.7%
ODI 10568136 · 400 mi

OUR 2014 TOYOTA HIGHLANDER LIMITED WAS PURCHASED NEW WITH 18 MILES ON FEBRUARY 25, 2014. ON MARCH 7, 2014 WHILE DRIVING ON CITY STREETS ANOTHER DRIVER FAILED TO STOP AT A RED LIGHT SO I PRESSED THE HORN TO ALERT THE DRIVER WHILE I SWERVED OUT OF HIS PATH. THE HORN DID NOT WORK SO THE DRIVER WAS NOT ALERTED AND CONTINUED IN THEIR DIRECTION OF TRAVEL. MY NEED TO SWERVE WOULD HAVE BEEN AVOIDED IF THE OTHER DRIVER WAS PAYING ATTENTION AND I WAS ABLE TO ALERT HIM WITH MY HORN. *TR

Look up ODI 10568136 at NHTSA ↗

5126.6%
ODI 10664203 · 200 mi

I PARKED MY CAR IN THE GARAGE AND SEVERAL HOURS LATER I HAPPENED TO NEED SOMETHING OUT THERE. WHEN I ENTERED I HEARD AN ELECTRIC MOTOR RUNNING EVEN THOUGH THE CAR HAD BEEN TURNED OFF FOR SEVERAL HOURS. CRAWLING UNDER THE CAR I FOUND THAT THE SOUND WAS COMMING FROM A MOTOR NEAR THE REAR AXLE. I REPORTED IT TO MY TOYOTA DEALER AND THEY ADVISED THAT IT WAS A MOTOR THAT MAY RUN HOURS AFTER THE CAR IS TURNED OFF TO PURGE THE CARBON CANISTER. THEY ADVISED THAT THEY FOUND THAT INFORMATION IN THEIR SERVICE MANUAL, BUT NOT THE OWNERS MANUAL. ONE TI…

Look up ODI 10664203 at NHTSA ↗

1412.7%
ODI 10937219 · 640 mi

MY CAR ENGINE STARTED ON ITS OWN AFTER BEING TURNED OFF. I WENT SHOPPING AT WALMART AND PARKED MY 2016 TOYOTA HIGHLANDER XLE IN THE PARKING LOT. I PUT THE CAR IN PARK AND PUSHED THE ENGINE START/STOP BUTTON TO TURN OFF THE CAR. MY FAMILY AND I EXITED THE CAR AND I USED THE KEYLESS ENTRY PAD TO LOCK THE DOORS. WE SHOPPED FOR APPROXIMATELY 45 MIN. WHEN WE RETURNED TO THE CAR, I USED THE KEYLESS ENTRY PAD TO UNLOCK THE DOORS SO I COULD PUT OUR PURCHASES IN THE TRUNK. AS I GOT CLOSE TO THE VEHICLE I HEARD AN ENGINE RUNNING, BUT THOUGHT IT WAS…

Look up ODI 10937219 at NHTSA ↗

4617.2%
ODI 10990492 · 3,150 mi

MANY ELECTRICAL PROBLEMS, FUSES REPEATEDLY BLOWING OUT, POWER LIFT GATE NOT CLOSING, MANY DIFFERENT ERROR MESSAGE APPEARING ON THE SCREEN FOR NO REASON, VEHICLE WENT INTO ACCESSORY MODE WHILE DRIVING RESULTING IN A LOSS OF POWER. *TR

Look up ODI 10990492 at NHTSA ↗

249.0%
ODI 11144123 · 5,900 mi

THE RADIO SHORTED OUT DISABLING ALL COMPUTER APPS I WAS TOLD BY MIDTOWN TOYOTA IT WILL TAKE A WEEK FOR NEW RADIO TO ARRIVE

Look up ODI 11144123 at NHTSA ↗

5611.6%
ODI 11181477 · 100 mi

THE VOICE COMMANDS FOR THE VEHICLE DO NOT WORK WHICH REQUIRES THE DRIVER TO LOOK AT THE NAVIGATION SCREEN OR SCROLL THROUGH THEIR PHONE BOOK RATHER THAN USING THE BLUETOOTH FEATURES. THIS IS VERY DISTRACTING AND ILLEGAL IN SOME STATES WHICH REQUIRE HANDS FREE PHONE.

Look up ODI 11181477 at NHTSA ↗

165.0%
ODI 11325952 · 50 mi

THE VEHICLE HESITATES, STALLS AND HAS BUCKING LEAPING FORWARD UNCONTROLLABLY, ON THE ROAD. THE VEHICLE ALSO HAS A VERY LOUD WHINING NOISE UPON SHIFTING THE CAR FROM PARK TO DRIVE AND BACK AGAIN FROM DRIVE TO PARK, AT A STAND STILL. THIS IS A MAJOR ISSUE WITH A NEE CAR, MY WIFE AND I DON'T FEEL SAFE WHILE DRIVING IN THIS CAR. *TR

Look up ODI 11325952 at NHTSA ↗

275.2%
ODI 11418965

I purchased this 2021 Highlander on April 3rd 2021. Power steering Malfunction, SRS Airbag system Malfuction first happened on April 21th 2021 when I started the vehicle. the car was towed to the dealer ship. the dealer simply re-set the system and asked me to unplug the tracker device which was installed by insurance company. Because they suspected the problem was caused by the interference from the device. I unpluged it. However, Power steering Malfunction, SRS Airbag system Malfuction happened again on May 21th 2021 when I started the car. I…

Look up ODI 11418965 at NHTSA ↗

207.8%
ODI 11470228 · 1,800 mi

The contact owns a 2022 Toyota Highlander. The contact stated while driving 35-40 MPH and attempting to accelerate to enter the highway, the accelerator pedal was depressed; however, the vehicle responded sluggishly. The vehicle emitted abnormal sounds as though the transmission was in neutral. The contact depressed the accelerator pedal all the way to the floorboard and the vehicle responded as intended. There were no warning lights illuminated. The contact was able to continue driving. Additionally, the contact stated that while driving 40 MP…

Look up ODI 11470228 at NHTSA ↗

105.5%
ODI 11511838

******* DELETE VOQ ******* THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE IT IS REQUESTED BY THE CONSUMER THAT THEY WISH TO HAVE IT REMOVED*DJR ******* DELETE VOQ *******

Look up ODI 11511838 at NHTSA ↗

614.3%
ODI 11634807

My car has integrated CarPlay installed for mapping. When used wirelessly with all mapping services (Apple Maps, Waze, Goole Maps) my car will appear in fields, the wrong streets, in houses. I will be given directions to turn on streets that are not where I physically am. First I worked with Apple Customer Care for over 15 hours. They have determined it is not an Apple issue. They believe it is an issue with the GNSS module in the car. I took the car twice to the dealerships service departments. The first service department did not duplicate…

Look up ODI 11634807 at NHTSA ↗

110.0%
ODI 11753999

I was backing up the vechial accelerated the steering wheel was turning rapid & a grinding noise causing me too hit another vechial about a month before my husband was driving & the vechial accelerated going toward also we had had some issues with back camera not doing a warning signal with a object behind vechial when the accident happened my vechial has braking system that stops you if something is behind you this time it didn’t I called the dealership when accident happed which was May 21 2026 & reported it they said they had accelerations …

Look up ODI 11753999 at NHTSA ↗

00.0%

No examples available for this selection.

Service Brakes
126.6%
ODI 10457095 · 1,104 mi

WHILE PULLING INTO A PARKING STALL IN A PRIVATE PARKING LOT, MY HIGHLANDER SUDDENLY ACCELERATED AND I HAD NO BRAKES AT ALL! MY HIGHLANDER WENT UP OVER THE CURB WHICH CAUSED THE VEHICLE TO SLOW. I HAD BRAKES AGAIN AND WAS ABLE TO APPLY THE BRAKE, COMING TO A SAFE STOP. NOT BEFORE SLASHING MY LEFT FRONT TIRE AND BENDING MY TIRE RIM. THANKFULLY NO ONE WAS INJURED. *JS

Look up ODI 10457095 at NHTSA ↗

167.7%
ODI 10515185 · 4,500 mi

MY WIFE WAS MANEUVERING THE SUV INTO SMALL AREA PARKING LOT ONTO A CORNER SPACE, ON THE FIRST FORWARD AND BACK MOTION TO MANEUVER THE BRAKE WAS OK, THEN ON THE SECOND MANEUVER THE BRAKE DIDN'T WORK AND THE TIRE WENT OVER THE CONCRETE PARKING BLOCK THEN HITTING THE STRUCTURE OF THE DOCTORS OFFICE. EARLY ON IN THE DAY I WENT TO THE TOYOTA DEALERSHIP TO PURCHASE A HITCH AND WHEN ABOUT TO LEAVE THE PARKING BRAKE DIDN'T RELEASE COMPLETELY, TOLD SERVICE GUY AND SAID TO GET A CLIP AND HE ALSO COMMENTED THAT THE DEALERSHIP WHERE I BOUGHT MIGHT INSTAL…

Look up ODI 10515185 at NHTSA ↗

32.2%
ODI 10785091 · 500 mi

POPPING NOISE FROM REAR BREAK FREQUENTLY WHEN I DISENGAGE THE EMERGENCY BRAKE LEVER. WHENEVER THIS HAPPENS THE VEHICLE IS STATIONARY AND NOT BEEN USED FOR 3 HOURS ON; TOOK TO DEALERSHIP STATING COULD FIND PROBLEM, BUT DEALER SAYS IT DIDN'T FIND ANYTHING ABNORMAL.

Look up ODI 10785091 at NHTSA ↗

157.8%
ODI 10746188 · 3,500 mi

CLUNKING NOISE FROM REAR END OF VEHICLE WHEN BRAKING, DEALER WAS AUTHORIZED TO CHANGE REAR AWAY BARS AND SHOCKS, NO FIX, NOW TOYOTA CORP., SAYS THIS IS NORMAL CHARACTERISTIC OF VEHICLE ? I DON'T FEEL SAFE DRIVING VEHICLE WITH NOISE, AND AS BRAKES FEEL SOFT ALSO.

Look up ODI 10746188 at NHTSA ↗

1917.3%
ODI 10945504

RECALL VEHICLE SOLD TO ME AS NEW CAR WIHOUT REMEDY. MANUFACTURER RECALL ISSUED NHTSA #16V775 RECALL #G03 SAFETY (NONCOMPLIANCE) RECALL G03 - REMEDY NOTICE, CERTAIN 2016 MODEL YEAR HIGHLANDER, BRAKE FLUID RESERVOIR SENSOR CONNECTOR

Look up ODI 10945504 at NHTSA ↗

2810.5%
ODI 11023208

2017 TOYOTA HIGLANDER. CONSUMER WRITES IN REGARDS TO UNINTENDED ACCELERATION. *LD THE CONSUMER STATED WHILE DEPRESSING THE BREAK PEDAL THE VEHICLE CONTINUED TO MOVE FORWARD. DUE TO THE FAILURE THE CONSUMER HAS RAN INTO A HANDICAP SIGN, LAWN TRACTOR AND WHEELBARROW. THE COLLISIONS CAUSED DAMAGE TO THE FRONT BUMPER, NUMBER PLATE AND NUMBER PLATE COVER. ALSO, CAUSED DEEP SCRATCHES TOT HE LEFT LOWER PANEL. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED UPDATED 09/28/2017*JS

Look up ODI 11023208 at NHTSA ↗

5319.9%
ODI 11105159 · 3,000 mi

I WAS RECENTLY IN A VEHICLE ACCIDENT IN MY 2018 TOYOTA HIGHLANDER WITH THE PRE-COLLISION SYSTEM. THE PRE-COLLISION SYSTEM WAS WORKING WELL THROUGH OUT OUR TRIP BUT UNFORTUNATELY DID NOT WORK WHEN IT WAS MOST NEEDED. WE WERE INVOLVED IN A PILE UP ON INTERSTATE I-5 GOING AT LEAST 45MPH AND NOTICED THAT THE PRE-COLLISION SYSTEM THAT IS SO MUCH BEING ADVERTISED DID NOT WORK AT ALL. THERE WAS NO WARNING WHAT SO EVER AND DEFINITELY DID NOT BREAK ON IT'S OWN AS ADVERTISED. AT THE TIME OF THE HIT THE AIRBAGS DEPLOYED A LITTLE TO LATE AT LEAST THE PASSE…

Look up ODI 11105159 at NHTSA ↗

183.7%
ODI 11258968 · 7,000 mi

ME AND MY FAMILY WERE LEAVING A HOTEL IN TARRYTOWN NY. I PARKED THE CAR: TOYOTA HIGHLANDER 2019 OUTSIDE, HELPED MY WIFE AND 21-MONTH BABY INTO THE BACK SEAT AND HAD TO PUT SOMETHING IN THE TRUNK BUT IT WAS LOCKED. IN THAT MOMENT THE CAR WAS IN PARK WITH THE ENGINE RUNNING; THE GROUND WAS NOT STEEP AT ALL: 5-10 DEGREES THE MOST. I TOOK OUT THE KEY FROM IGNITION TO GO OPEN THE TRUNK WITH THE BUTTON FROM THE REMOTE. SUDDENLY THE CAR STARTED ROLLING BACKWARDS WITH MY WIFE AND KID IN THE BACK SEAT. THERE WAS A SLOPE FEW FEET AWAY FROM WHERE I PARKED…

Look up ODI 11258968 at NHTSA ↗

3711.7%
ODI 11364598 · 2,000 mi

I HAVE BEEN HAVING INTERMITTENT ISSUES WITH THE BRAKES WHEN TURNING ON MY CAR AND GOING IN REVERSE. ON ONE OCCASION, AFTER TURNING ON THE VEHICLE AND PUTTING IT IN REVERSE, THE VEHICLE DID NOT MOVE DESPITE BEING ON LEVEL GROUND. I HAD TO APPLY PRESSURE ON THE ACCELERATOR AND HEARD THE CAR STRAIN A LITTLE BEFORE I HEARD A SOUND COME FROM THE BRAKES AND THE CAR SUDDENLY JERKED BACKWARDS. I DID NOT HAVE MY FOOT ON THE BRAKES AND I DID NOT HAVE THE EMERGENCY BRAKE ON. AFTER THIS THE BAKES APPEARS TO FUNCTION AS USUAL. ANOTHER TIME, I TURNED ON …

Look up ODI 11364598 at NHTSA ↗

6612.7%
ODI 11406776 · 2,600 mi

WE ARE EXPERIENCING PCS IS NOT WORKING, WE WERE DRIVING ON FREEWAY WHEN CARS STOPPED SUDDENLY AND NOT EVEN DISPLAYING ANY WARNING SIGNAL OF 'BRAKE' ON THAT MOMENT, WE WERE SO CLOSE TO IMPACT A TRAILER, SECOND TIME SIMILAR SITUATION THE NEXT DAY AFTER THE FIRST APPT AT SERVICE WHERE THEY STATED THAT PCS WAS WORKING PROPERLY , CARS STOPPED SUDDENLY AND NOT EVEN WITH THE WARNING TIMING SET UP IN TO THE 'EARLY TIME', WARNING US TO USE THE BRAKE. THE EXPLANATION FROM SECOND APPT IT WAS 'IT WORKED WITH CRUISE ON', ON MY PREVIOUS CARS NEVER NEEDED T…

Look up ODI 11406776 at NHTSA ↗

3714.4%
ODI 11460425

When coming to a stop, intermittently the brakes feel like they disengage for a moment before kicking back in and lunging me forward. The first time it happened I thought my foot has slipped off the brake pedal. When I happened again, I knew something was wrong and started noting when it happens and the driving conditions. I have taken it in the dealer 4 times now, have opened a ticket with Toyota and have been told since they can’t reproduce the problem there isn’t much they can do to fix it. The service manager did advise that a scan of my ca…

Look up ODI 11460425 at NHTSA ↗

189.9%
ODI 11507296

The vehicle brakes stop working suddenly requiring lift the pedal and slam the brakes to make it work correctly. I almost have a bad accident for this problem. I did my research and learned this is a problem that Toyota need to fix. The situation was very scary.

Look up ODI 11507296 at NHTSA ↗

819.0%
ODI 11592160

I was in the drive thru at a fast food restaurant and after I placed my order I was about 5 cars from the pay window. As I went forward where there was a curve I stopped and then when the car in front of me moved forward to the pay window I let up on the brake and accelated slowly. When I put my foot on the brake pedal it went to the floor and the car would not stop. I served to the right of the car in front of me ( I did not hit it) and rolled to the parking space to the right. The car hit the curb and bounced up a little and hit the sign a…

Look up ODI 11592160 at NHTSA ↗

220.0%
ODI 11707018

Black Toyota Highlander Hybrid AWD 2025 ~15000 miles What component or system failed or malfunctioned, and is it available for inspection upon request? Without any warning, the braking action is delayed. It is a momentary loss and happens occasionally at light braking application, nowhere near hard enough to lock the wheels up The vehicle is available for inspection upon request How was your safety or the safety of others put at risk? If I were been closer to another vehicle/pedestrian/obstacle, an accident could happen Has the problem be…

Look up ODI 11707018 at NHTSA ↗

00.0%

No examples available for this selection.

Engine
179.3%
ODI 10459879 · 5,000 mi

MY HIGHLANDER WAS AT THE AIRPORT FOR THREE DAYS PARKED. WHEN I WAS LEAVING THE LOT I WAS DRIVING SLOW IN THE LOT TO PAY MY PARKING. WHEN I GOT OUT OF THE LOT TO MAIN STREAM TRAFFIC I TRIED TO ACCELERATE AND THE CAR WOULD ONLY GO SLOW AS I KEPT PUSHING THE THROTTLE. THERE WERE CARS ON BOTH SIDES OF ME WITH NO ONE IN FRONT AND THEN THE CAR JUST TOOK OFF. IT DID STARTLE ME BECAUSE I WAS NOT EXPECTING THIS. THANK GOD NO ONE WAS IN FRONT OF ME BECAUSE I AM SURE I WOULD NOT HAVE REACTED FAST ENOUGH TO STOP BECAUSE OF THE RAPID ACCELERATION. SOMETHING…

Look up ODI 10459879 at NHTSA ↗

3215.5%
ODI 10526292 · 1,300 mi

VEHICLE HESITATES WHEN ACCELERATING. DOES NOT HAPPEN ALL THE TIME, WHEN TRYING TO GET VEHICLE UP TO HIGHWAY SPEED WILL DEPRESS GAS PEDAL AND NOTHING WILL HAPPEN FOR 3-4 SECONDS, THEN ALL OF A SUDDEN VEHICLE WILL SPEED UP. THIS ONLY STARTED TO HAPPEN AFTER 1300 MILES . TOOK VEHICLE TO TOYOTA DEALERSHIP AND OF COURSE VEHICLE RAN FINE, TECH. CHECKED FOR ANY TROUBLE CODES AND NONE WERE FOUND. ALSO SINCE THIS STARTED TO HAPPEN MY GAS MILEAGE HAS DROPPED FROM 18 MILES A GALLON TO 15 MILES A GALLON. *TR

Look up ODI 10526292 at NHTSA ↗

32.2%
ODI 10735889 · 12,748 mi

PURCHASED VEHICLE 5/26/14. AT FIRST HAD A POPPING NOISE FROM RIGHT REAR BREAK; TOOK TO DEALERSHIP STATING COULD FIND PROBLEM, SO LIVED WITH IT. AT 10,000 + MILES DEALER FOUND FRONT BREAKS WARPED, SO HAD THEM REPLACED. AROUND SAME 10K + MILES DEALER HAD TO DROP ENGINE TO REPLACE LEAKING OIL FOUND AROUND TIMING COVER AREA, STATING FACTORY INSTALL DID NOT ALLOW PROPER SEALING. ON 7/22/15, @ 12,748 MILES NOTICED OIL LEAK SAME AREA, AND INFORMED BY DEALER THAT ENGINE HAS TO BE DROPPED FOR THE 2ND TIME TO REPAIR OIL LEAK. ABOVE DOES NOT INCLUDE OT…

Look up ODI 10735889 at NHTSA ↗

105.2%
ODI 10983627 · 21,800 mi

I WAS DRIVING 80 MPH ON THE INTERSTATE WHEN THE ENGINE LIGHT CAME ON AND A "CHECK AWD" DISPLAY APPEARED. AT THAT SAME MOMENT I LOST THE ABILITY TO STEER AND TO ACCELERATE. I MANAGED TO GET THE CAR OFF OF THE INTERSTATE. THE CAR CAME TO A STOP. I DID NOT SEE ANY SMOKE, OR SMELL ANYTHING AND THE ENGINE TEMP GAUGE SHOWED MID COOL SO I DECIDED TO START THE CAR AGAIN. WHEN I TRIED TO START THE CAR, THE ENGINE LIGHT AND THE "CHECK AWD" DISPLAY CAME ON AGAIN, AND THEN SECONDS LATER A TEMPERATURE LIGHT CAME ON WITH A LOUD ALARM. SMOKE STARTED COMING OU…

Look up ODI 10983627 at NHTSA ↗

98.2%
ODI 10937219 · 640 mi

MY CAR ENGINE STARTED ON ITS OWN AFTER BEING TURNED OFF. I WENT SHOPPING AT WALMART AND PARKED MY 2016 TOYOTA HIGHLANDER XLE IN THE PARKING LOT. I PUT THE CAR IN PARK AND PUSHED THE ENGINE START/STOP BUTTON TO TURN OFF THE CAR. MY FAMILY AND I EXITED THE CAR AND I USED THE KEYLESS ENTRY PAD TO LOCK THE DOORS. WE SHOPPED FOR APPROXIMATELY 45 MIN. WHEN WE RETURNED TO THE CAR, I USED THE KEYLESS ENTRY PAD TO UNLOCK THE DOORS SO I COULD PUT OUR PURCHASES IN THE TRUNK. AS I GOT CLOSE TO THE VEHICLE I HEARD AN ENGINE RUNNING, BUT THOUGHT IT WAS…

Look up ODI 10937219 at NHTSA ↗

4617.2%
ODI 11005233 · 1,200 mi

WHILE DRIVING VEHICLE LOST POWER TO APPX 5MPH AND CHECK ENGINE, CHECK ALL WHEEL DRIVE SYSTEM, VISIT DEALER, LIGHTS APPEARED ON DASH, VEHICLE WAS ON HIGHWAY DRIVING AT APPX 50MPH AT TIME OF INCIDENT , DEALER REPROGAMMED ECM, AND RETURNED CAR TO OWNER AND NEXT DAY WHILE DRIVING INCIDENT HAPPENED AGAIN

Look up ODI 11005233 at NHTSA ↗

3312.4%
ODI 11141081 · 4,200 mi

TL* THE CONTACT OWNS A 2018 TOYOTA HIGHLANDER. THE CONTACT NOTICED FLUID LEAKING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO TOYOTA OF BOWIE (16700 GOVERNOR BRIDGE RD, BOWIE, MD 20716) WHERE IT WAS DIAGNOSED THAT THE ENGINE GASKET WAS NOT SEALED CORRECTLY. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,200. THE VIN WAS NOT PROVIDED.

Look up ODI 11141081 at NHTSA ↗

6914.3%
ODI 11231030 · 3,300 mi

TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER. WHEN THE CONTACT PUSHED THE IGNITION START BUTTON, THE VEHICLE FAILED TO START. THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO OXMOOR TOYOTA (LOCATED AT 8003 SHELBYVILLE RD, LOUISVILLE, KY 40222, [phone removed]) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,300.

Look up ODI 11231030 at NHTSA ↗

175.4%
ODI 11315755 · 300 mi

AFTER LEAVING A SHOPPING CENTER ON FEBRUARY 29 2020, WE PULLED OUT ONTO A ROAD TO HEAD TOWARDS HOME. WE WERE DRIVING ABOUT 45 MILES PER HOUR IN TRAFFIC AND RECEIVED A NOTIFICATION ON THE SCREEN THAT SAID THE ENGINE WAS OFF, PUT CAR IN PARK. THERE WAS ALSO A WARNING LIGHT THAT CAME ON FOR THE ELECTRONIC STEERING ASSIST WITH AN EXCLAMATION POINT. WE WERE ABLE TO COAST TO THE SIDE OF THE ROAD TRYING TO MANEUVER THROUGH TRAFFIC OF 4 LANES. WE PUT THE CAR IN PARK AND ATTEMPTED TO START THE VEHICLE. IT WOULD TURN OVER, BUT NOT START. WE CALLED …

Look up ODI 11315755 at NHTSA ↗

468.8%
ODI 11416030 · 3,400 mi

VEHICLE HAS 3400 MILES AND STARTING HAVING LONGER THAN NORMAL CRANKING WHEN STARTING THE VEHICLE. SHORTLY AFTER THAT OCCURRED THE VEHICLE BEGAN TO STALL WHILE PULLING INTO TRAFFIC. VEHICLE WAS REPAIRED WHERE THEY INSTALLED SOME FUEL SENSORS. 2 DAYS LATER THE VEHICLE STALLED AGAIN WHILE PULLING INTO TRAFFIC. BOTH INCIDENTS ALMOST CAUSED AN ACCIDENT. VEHICLE WAS TOWED A SECOND TIME BACK TO DEALERSHIP. THEY ARE NOW REPLACING THE FUEL PUMP. MAYBE THEY NEED TO ADD THIS VEHICLE TO RECALL LIST

Look up ODI 11416030 at NHTSA ↗

103.9%
ODI 11473299

1. The SRS airbag malfunction alert message has been displayed for more than a month. The vehicle was brought to the Toyota dealer where it was purchased for being diagnosed and repaired TWICE, but the problem still exists now. [The alert message is always displayed and keeps the driver from seeing any other information on the instrument panel. This is annoying and very dangerous.] 2. The engine sometimes automatically turned off while the vehicle stopped and was waiting for green lights at intersections or yielding to other vehicles at stop si…

Look up ODI 11473299 at NHTSA ↗

2815.5%
ODI 11531857

When I hit the gas the car doesn’t go anywhere and almost got into an accident. Turbo lag maybe or something really really wrong. This is going to cause a huge accident

Look up ODI 11531857 at NHTSA ↗

511.9%
ODI 11659903

My car was parked in the driveway with the engine running. The engine was then turned off from outside the vehicle using the start/stop button. Once the engine stopped, the car moved backward down the sloped driveway and struck a pickup truck that was parallel parked on the street. I then entered the vehicle and attempted to shift into drive, but a warning appeared indicating the hybrid system was off and instructing me to put the car in park. Multiple attempts were made to drive the car forward, but instead, it was driving in reverse. The car…

Look up ODI 11659903 at NHTSA ↗

00.0%

No examples available for this selection.

150.0%
ODI 11760578

I own a 2026 Toyota Highlander Hybrid Platinum purchased new. The vehicle has repeatedly exhibited hesitation, shuddering, jerking, and abnormal vibration during acceleration from a stop and the transition from electric propulsion to the gasoline engine. When accelerating from a stop, there can be a noticeable hesitation after pressing the accelerator before the vehicle responds. As the gasoline engine engages, the vehicle sometimes shudders or jerks before accelerating normally. I have also experienced vibration and lurching when the gasoline…

Look up ODI 11760578 at NHTSA ↗

Vehicle Speed Control
147.7%
ODI 10448197

WHILE PULLING INTO PARKING SPACE IN PRIVATE SHOPPING MALL AT SLOW RATE OF SPEED THE VEHICLE SUDDENLY AND WITHOUT WARNING RAPIDLY ACCELERATED FORWARD INTO VEHICLE PARKED DIRECTLY IN FRONT OF MY VEHICLE. MY VEHICLE WENT UP AND OVER PARKED VEHICLE CAUSING DAMAGE TO BOTH VEHICLES. NO ONE WAS HURT IN THIS ACCIDENT AND NO POLICE REPORT WAS MADE AS IT WAS ON PRIVATE PROPERTY. COMPLAINT WAS MADE TO TOYOTA WHO INVESTIGATED AND TOYOTA DETERMINED THAT NO VEHICLE DEFECT OR DESIGN EXISTED AND REFUSED TO OFFER ANY ASSISTANCE. MY WIFE WHO WAS DRIVING…

Look up ODI 10448197 at NHTSA ↗

3115.0%
ODI 10526292 · 1,300 mi

VEHICLE HESITATES WHEN ACCELERATING. DOES NOT HAPPEN ALL THE TIME, WHEN TRYING TO GET VEHICLE UP TO HIGHWAY SPEED WILL DEPRESS GAS PEDAL AND NOTHING WILL HAPPEN FOR 3-4 SECONDS, THEN ALL OF A SUDDEN VEHICLE WILL SPEED UP. THIS ONLY STARTED TO HAPPEN AFTER 1300 MILES . TOOK VEHICLE TO TOYOTA DEALERSHIP AND OF COURSE VEHICLE RAN FINE, TECH. CHECKED FOR ANY TROUBLE CODES AND NONE WERE FOUND. ALSO SINCE THIS STARTED TO HAPPEN MY GAS MILEAGE HAS DROPPED FROM 18 MILES A GALLON TO 15 MILES A GALLON. *TR

Look up ODI 10526292 at NHTSA ↗

53.7%
ODI 10669076 · 6,000 mi

THE SPEEDOMETER CONSISTENTLY INDICATED THAT I AM TRAVELING 2 TO 3 MPH MORE THAN MY ACTUAL SPEED. THE HIGHLANDER IS FACTORY ORIGINAL WITH NO AFTERMARKET PARTS INSTALLED. THIS ISSUE WAS OBSERVED WHILE TRAVELING CROSS COUNTRY AND OBSERVING THE PLETHORA OF RADAR SPEED INDICATORS ALONG I-80 AND COMPARING TO THE INDICATOR IN THE HIGHLANDER ALONG WITH DIGITAL INDICATION ON BOTH GPS AND IPHONE APPS. I MENTIONED THIS THE TOYOTA WHILE PERFORMING THE FIRST SERVICE ON THE VEHICLE. I WAS TOLD THAT THERE IS NOTHING THEY CAN DO ABOUT THE SUPPOSED ISSUE. …

Look up ODI 10669076 at NHTSA ↗

115.7%
ODI 10780035 · 2,999 mi

TL* THE CONTACT OWNS A 2015 TOYOTA HIGHLANDER. WHEN THE CRUISE CONTROL WAS ACTIVATED AND SET AT 55 MPH, THE CRUISE CONTROL FAILED TO MAINTAIN THE SET SPEED WHEN GOING DOWNHILL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT WAS INFORMED BY THE DEALER THAT THE FUNCTION WAS NORMAL WHEN TRAVERSING A HILL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 2,999. UPDATED 01/27/16*LJ UPDATED 02/04

Look up ODI 10780035 at NHTSA ↗

43.6%
ODI 10949035

OCCASIONALLY, AT A STOP SIGN/INTERSECTION OR ENTERING A HIGHWAY IF I HAVE COME TO A FULL STOP BEFORE PROCEEDING THE CAR WILL STALL. I PRESSED ON THE ACCELERATOR AND NOTHING HAPPENS. MY WIFE AND I HAVE FOUND OURSELVES IN THIS PREDICAMENT SEVERAL TIMES NOW AND IT IS ONLY GETTING WORSE. THIS SCENARIO IS VERY DANGEROUS FOR SEVERAL REASONS, BUT THE MOST IMPORTANT ONE IS THAT MY FAMILY HAS BEEN INSIDE THE CAR WHEN THIS HAS HAPPENED. WE HAVE HAD SEVERAL SCARES NOW, BECAUSE THE CAR STALLED ON US AS WE WERE ENTERING THE HIGHWAY. I HAVE SPOKEN TO TH…

Look up ODI 10949035 at NHTSA ↗

134.9%
ODI 10949488 · 1,200 mi

2017 TOYOTA HIGHLANDER SE AWD ("VEHICLE"). ON JANUARY 26, 2017 AT APPROXIMATELY 11:15 P.M., PACIFIC TIME, I WAS DRIVING THE VEHICLE ON THE INTERSTATE 10 FREEWAY NEAR THE LA BREA AVENUE EXIT. IT WAS DARK BUT CLEAR WITH LIGHT TO MEDIUM TRAFFIC. WHILE I WAS DRIVING AROUND 80 MPH AND MERGING TOWARD AN INNER LANE, THE VEHICLE SUDDENLY - ON ITS OWN - SLOWED TO AROUND 30 OR 40 MPH. CONCOMITANTLY, THE VEHICLE'S MESSAGING SYSTEM (BETWEEN THE TACHOMETER AND SPEEDOMETER) BEGAN BLINKING AND ALERTING ME THAT THE ALL WHEEL DRIVE SYSTEM WAS EXPERIENCI…

Look up ODI 10949488 at NHTSA ↗

83.0%
ODI 11097295 · 12,000 mi

TL* THE CONTACT OWNS A 2018 TOYOTA HIGHLANDER. WHILE DRIVING 55 MPH, ANOTHER VEHICLE PULLED IN FRONT OF THE CONTACT'S VEHICLE IN INCLEMENT WEATHER AND SPLASHED WATER ONTO THE FRONT END OF THE VEHICLE. AS A RESULT, THE CRUISE CONTROL MALFUNCTIONED AND THE CONTACT'S VEHICLE EXPERIENCED UNINTENDED ACCELERATION. THE FAILURE OCCURRED WITHOUT WARNING. THE DEALER (PERUZZI TOYOTA, 2601 BETHLEHEM PIKE, HARTFIELD, PA) WAS CALLED AND A DIAGNOSTIC APPOINTMENT WAS SCHEDULED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMA…

Look up ODI 11097295 at NHTSA ↗

112.3%
ODI 11254633 · 100 mi

SEVERE HESITATION WHEN GAS IS APPLIED, ESPECIALLY WHEN CROSSING HEAVY TRAFFIC AND INSTANT POWER/QUICK ACCELERATION NEEDED. ALSO NOTED WHEN GOING AROUND CORNERS, AFTER CAR HAS SLOWED DOWN BELOW 5 MPH TO MAKE THE CORNER. GAS IS APPLIED WITH HESITATION. NOTED MORE WHEN CAR IS AT A COMPLETE STAND STILL/MOVING AT SLOW SPEED THEN GAS APPLIED TO MOVE FORWARD. CAR DOES NOT MOVE/REACT INSTANTLY. I NOTICE THIS PROBLEM ON A WEEKLY (AT LEAST) BASIS.

Look up ODI 11254633 at NHTSA ↗

103.2%
ODI 11384736 · 4,000 mi

WE RECENTLY PURCHASED OUR HIGHLANDER AND IT HAS A LITTLE OVER 4,000 MILES. TODAY WHILE DRIVING DOWN THE ROAD AT ABOUT 45 MPH, THE CAR JUST LOST POWER AND THE CHECK ENGINE LIGHT CAME ON. 1. CHECK ENGINE - REDUCED ENGINE POWER 2. SECONDARY COLLISION BRAKE SYSTEM MALFUNCTION WE HAD TO PARK AND WAIT FOR THE TOYOTA DEALERSHIP TO COME AND TOW IT TO THE SERVICE CENTER. AT THIS POINT I DON'T KNOW WHAT WAS WRONG OR WHY IT JUST CUT OUT WHILE DRIVING. I AM VERY CONCERNED AND CAN ONLY HOPE TOYOTA CAN ADDRESS THIS OR REPLACE THE CAR.

Look up ODI 11384736 at NHTSA ↗

71.3%
ODI 11434865

I have a 2021 FWD Highlander Hybrid, running in ECO mode with just over 5K miles. I just had this problem happen this afternoon. Pulling into a parking spot at the grocery store. I was going pretty slow, almost stopped, and then the car engine revs and lurches forward. Thank goodness I had my foot on the brake, otherwise the car would of jumped the curb/parking block. Also, happened to me previously coming out of our neighborhood on to a busy street. I'm stopping at the stop sign, going pretty slow, and then all of a sudden the car engine revs…

Look up ODI 11434865 at NHTSA ↗

72.7%
ODI 11475871

The contact owns a 2022 Toyota Highlander. The contact stated that while her partner was reversing out of a driveway, the vehicle independently surged backward up a hill as her partner applied the brake pedal. Her partner was able to place the vehicle into drive which sent the vehicle forward. The vehicle hit a tree which stopped the acceleration. The contact heard screaming from inside her home and called 911 for assistance. The air bags did not deploy. Her partner was taken to the hospital for an examination and suffered no injuries. A police…

Look up ODI 11475871 at NHTSA ↗

84.4%
ODI 11598566

Hesitation/Non-linear Acceleration From a Stop. Reprogramming the ECM completely resolved the issue. This needs to be sent out to affected vehicles but I had to investigate and pretty much demand a resolution. I fear what this could later do to our engines, etc.

Look up ODI 11598566 at NHTSA ↗

12.4%
ODI 11678799

when I attempt to accelerate from a stop, or slowly rolling, there is a 2-3 second delay, sometimes longer, prior to the vehicle moving forward. during the delay, when accelerator is pressed, the engine does not rev, nothing happens at all. it's scary. the highlander has less than 9k miles on it. this has been happening more and more frequently. I have contacted toyota, they have yet to provide a response or solution for this safety issue.

Look up ODI 11678799 at NHTSA ↗

220.0%
ODI 11740832

The speedometer registers speed up to 7mph over actual speed for the first 15 miles then returns to matching GPS speed. Reported to Toyota, dealer said they have seen this before but not identified a fix as of today

Look up ODI 11740832 at NHTSA ↗

00.0%

No examples available for this selection.

Steering
4625.3%
ODI 10519433 · 24,000 mi

TL* THE CONTACT OWNS A 2012 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE REAR OF THE VEHICLE BEGAN SWAYING. THE CONTACT WAS UNABLE TO CONTROL THE STEERING WHEEL AND CRASHED INTO A BILLBOARD. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 24,000. *TR

Look up ODI 10519433 at NHTSA ↗

4622.2%
ODI 10651095 · 15,000 mi

THE 2013 HIGHLANDER WAS SERVICED IN FLORIDA MONDAY 10/27 FOR 15000 MILES SERVICE, TODAY MY SISTER WAS DRIVING SINCE SERVICE, THE TRACTION LIGHT CAME ON ,THE ENGINE LIGHT WAS FLASHING , THE HIGHLANDER WAS NOT STABLE DRIVING STRAIGHT ON THE ROAD AND SEEMED LIKE IT NEEDS A TUNE UP.I CALLED THE DEALER AND IT WAS TAKEN THEIR ,FIRST RESPONSE WAS GAS PUT IN, YES . WAS TOLD POSSIBLE THE CAP WAS NOT PUT ON RIGHT AND WITH NEWER CARS IT COULD BE A MALFUNCTION THE COMPUTER.. TURNED OUT THAT THE IGNITION COIL SWITCH WAS BAD ON THIS 2013 HIGHLANDER. WHI…

Look up ODI 10651095 at NHTSA ↗

42.9%
ODI 10632873 · 1,500 mi

I WAS BACKING OUT OF MY PARKING SPACE AND THE VEHICLE JERK. THEN A WARNING SIGN APPEAR ON THE DASH THAT SAID EPS FAILURE. THE STEERING WHEEL WAS HARD TO TURN. I BEGAN TO STRUGGLE WITH THE STEERING WHEEL AT THAT POINT IT WAS LOCK. AFTER SEVERAL ATTEMPTS; I WAS ABLE TO PULL INTO AN EMPTY PARKING SPACE, PARKED THE VEHICLE AND HAD IT TOWED TO DICK DYER IN COLUMBIA SC. THE DEALERSHIP WAS NOT ABLE TO CONFIRM WHAT WAS ACTUALLY WRONG WITH THE VEHICLE. AT THIS TIME, THEY THINK THEY FOUND THE PROBLEM. THE TECHNICIAN STATED HE HAS NEVER SEEN SUCH A PROBL…

Look up ODI 10632873 at NHTSA ↗

2513.0%
ODI 10721074 · 4,700 mi

I RECEIVED A RECALL NOTICE IN THE MAIL ON MAY 12 ABOUT A POSSIBLE DEFECTIVE CIRCUIT BOARD FOR THE ELECTRIC POWER STEERING. I TOOK THE CAR TO A TOYOTA DEALER ON MAY 13, AND WAS TOLD LATER THAT DAY THAT MY CAR DID INDEED HAVE ONE OF THE UNITS DEEMED DEFECTIVE. I WAS GIVEN A LOANER CAR AT NO CHARGE. EVERYTHING SEEMED OK, BUT NOW IT IS 10 DAYS LATER, AND NO REPLACEMENT PART HAS ARRIVED. NOT ONLY THAT BUT BOTH THE DEALER AND THE NATIONAL CUSTOMER SERVICE NUMBER ARE COMPLETELY UNABLE TO PREDICT WHEN ANY REPLACEMENT PARTS WILL BE AVAILABLE. IS THERE A…

Look up ODI 10721074 at NHTSA ↗

65.5%
ODI 10859987 · 100 mi

BRAND NEW CAR IN THE SHOP TWICE DURING FIRST WEEK. FOLLOWING REFUELING (NOT TOPPED OFF - STOPPED AT FIRST CLICK) THE CAR STARTS STALLING AT RED LIGHTS OR AT LOW SPEEDS. HAS DONE THIS A DOZEN TIMES. ON THE HIGHWAY CAR STUTTERS, CHECK ENGINE LIGHT COMES ON AND TRACTION CONTROL BECOMES DISABLED. THE DEALERSHIP SAYS THIS IS DUE TO OVERFILLING THE GAS TANK AND CHANGED THE CARBON CARTRIDGE FOR THE EVAC THIS IS DEFINITELY NOT THE CASE. A SECOND REFILL AFTER THE REPAIR CONFIRMED THAT THE PROBLEM EXISTS EVEN WHEN FILLING UP VERY CAREFULLY. IF GASOLINE I…

Look up ODI 10859987 at NHTSA ↗

41.5%
ODI 11355319

HAVE TAKEN THIS VEHICLE MULTIPLES TIMES TO TOYOTA DEALERS LOOKING TO ADDRESS A FRONT SUSPENSION PROBLEM. IT FEELS LIKE THE STEERING WHEEL IS SHAKING A LITTLE BIT WHEN IS BEING DRIVEN AT SLOW SPEED OVER UNEVEN STREET PAVEMENT SURFACE (SMALL POTHOLES) IT FEELS SOMETHING IN THE SUSPENSION IS LOOSE AND IT WOBBLES FROM LEFT AND RIGHT. I ALWAYS FEEL IT ON THE STEERING WHEEL. THEY HAVEN'T BEEN ABLE TO DETERMINE WHAT IS THE REAL PROBLEM ARGUING THEY DON'T FEEL ANY WOBBLING ON THE VEHICLE

Look up ODI 11355319 at NHTSA ↗

103.8%
ODI 11100337 · 7,616 mi

MY VEHICLE CANNOT BE ALIGNED. THIS IS A VERY DANGEROUS DRIVING CONDITION. ESPECIALLY ON WET ROADS. TOYOTA HAS HAD 5 PLUS ATTEMPTS TO CORRECT THIS.VEHICLE WAS DRIVEN BY 2 TOYOTA HEADQUARTERS SPECIALIST. THEY DEEMED THE VEHICLE SAFE TO DRIVE. 48HRS AFTER IT WAS TAKEN TO ANOTHER DEALERSHIP. THIS DEALERSHIP FOUND THE FRONT DRIVER SIDE WHEEL TOE OUT SEVERELY. THEY CORRECTED THE MISALIGNMENT. AT LEAST ON PAPER THATS THE WAY IT LOOKED UNTIL ON MY WAY HOME FROM THE DEALERSHIP THIS VEHICLE PULLED ME INTO ON COMING TRAFFIC.

Look up ODI 11100337 at NHTSA ↗

81.7%
ODI 11244038 · 10,800 mi

WHILE DRIVING, THE VEHICLE HAD A SLIGHT LAG WHEN I APPLIED GAS THEN STARTED BEEPING AND PROVIDED THE WARNINGS: CHECK ENGINE, HYBRID SYSTEM MALFUNCTION, PRE-COLLISION SYSTEM MALFUNCTION, CHECK AWD SYSTEM. I TURNED THE CAR OFF MULTIPLE TIMES, THE ERRORS WERE STILL ON THE CAR THE NEXT MORNING WHEN I STARTED THE CAR TO TAKE IT TO THE SERVICE APPT. WHEN I GOT TO THE DEALERSHIP I TURNED THE CAR OFF TO CHECK IT IN, WHEN I CAME BACK THE ERROR WAS GONE. THEY CHECKED OUT THE CAR THEY SAID THERE WAS NOTHING WRONG WITH IT AND THOUGHT IT WAS JUST 'AMBIENT…

Look up ODI 11244038 at NHTSA ↗

61.9%
ODI 11315755 · 300 mi

AFTER LEAVING A SHOPPING CENTER ON FEBRUARY 29 2020, WE PULLED OUT ONTO A ROAD TO HEAD TOWARDS HOME. WE WERE DRIVING ABOUT 45 MILES PER HOUR IN TRAFFIC AND RECEIVED A NOTIFICATION ON THE SCREEN THAT SAID THE ENGINE WAS OFF, PUT CAR IN PARK. THERE WAS ALSO A WARNING LIGHT THAT CAME ON FOR THE ELECTRONIC STEERING ASSIST WITH AN EXCLAMATION POINT. WE WERE ABLE TO COAST TO THE SIDE OF THE ROAD TRYING TO MANEUVER THROUGH TRAFFIC OF 4 LANES. WE PUT THE CAR IN PARK AND ATTEMPTED TO START THE VEHICLE. IT WOULD TURN OVER, BUT NOT START. WE CALLED …

Look up ODI 11315755 at NHTSA ↗

91.7%
ODI 11431183

I was forced to change lanes quickly from the left lane to the left shoulder of an interstate when a double tandem tractor trailer moved into my lane of traffic. The interstate was dry and the left shoulder was in excellent condition and wide enough to accommodate my vehicle easily. All lane assist options were turned off, the driving mode was set to “economy” and the cruise control was turned to “off”. A few seconds after entering the left shoulder of the interstate, I felt the rear end of my vehicle sway from side to side for a few …

Look up ODI 11431183 at NHTSA ↗

10.4%
ODI 11691598

This type of steering wheel cover on the steering wheel will wear out by 50,000 miles poor engineered

Look up ODI 11691598 at NHTSA ↗

21.1%
ODI 11578231

The fact that the dealership was able to sell this car with a recall on is crazy, yes I have blame for not looking as well but now we are having issues with the front bumper hitting the tires when you turn and making a grinding noise. We were told that there’s nothing they could do as of yet but as I see this recall has been open for a while now? This is a big concern to us what if they don’t find anything wrong or so they say and something happens? They need to speed up the process to find a solutions loosing a front bumper while your on the h…

Look up ODI 11578231 at NHTSA ↗

00.0%

No examples available for this selection.

110.0%
ODI 11750944

[XXX] was turning left onto [XXX] from [XXX]. Two lanes turn left. She was in the inside lane. The traffic light was red, and when it turned green, she started to turn. Partway through the turn, the steering became unresponsive. She couldn't get it to turn left, and she could not complete the turn, and crashed into the pole that holds the traffic signal. She traveled less than 100 ft total from the light to the pole. The accident was at 1:30 PM on a dry and clear day. The car has 8087 miles on it. There were no observed indications of wa…

Look up ODI 11750944 at NHTSA ↗

00.0%

No examples available for this selection.

Air Bags
105.5%
ODI 10454532 · 3,600 mi

DRIVERS AIRBAG FAILED TO DEPLOY IN ACCIDENT. FRONT END CRUSHED, PROBABLY $20,000 DAMAGE TO FRONT END ALTHOUGH TOW TRUCK DRIVER SAID IT WAS TOTALED. WIFE WAS DRIVING AND COULD HAVE BEEN INJURED IF SEAT BELT HAD FAILED ALSO. *TR

Look up ODI 10454532 at NHTSA ↗

167.7%
ODI 10546569 · 24,000 mi

PULLING INTO PARKING SPACE - BRAKES APPLIED - CAR LURCHED FORWARD (UNINTENDED ACCELERATION) - BRAKES DID NOT ENGAGE - CAR JUMPED THE CURB, CROSSED THE SIDEWALK AND HIT A TREE - AIRBAG DID NOT DEPLOY. *TR

Look up ODI 10546569 at NHTSA ↗

21.5%
ODI 10881808 · 25,700 mi

TO AVOID TWO DEER CROSSING ROAD (BULL BRIDGE ROAD, SOUTH KENT, CT) ON CURVE, LOST CONTROL ON RIGHT SHOULDER, HIT STRAIGHT ON THE UTILITY WOOD POLE. MY SPEED WAS IN BETWEEN 25 AND 30 MPH. DURING THE ACCIDENT, ALL AIRBAGS DID NOT GO OFF AND THE SEAT BELT DID NOT LOCK ME UP. THE IMPACT CAUSED MY CHEST, BACK, NECK AND HEAD INJURIES.

Look up ODI 10881808 at NHTSA ↗

84.2%
ODI 10779757 · 236 mi

MY DRIVER'S SIDE AIRBAG FAILED TO DEPLOY. I HIT MY CHEST ON THE STEERING WHEEL. I WAS IN A CAR ACCIDENT ON SEPTEMBER 30, 2015 AT 10:00 AM ON HIGHWAY 95, THE SPEED LIMIT WAS 65. A MAN HYDROPLANED IN FRONT OF ME, I HAD TO BE GOING AT LEAST 40......UPDATED 10/19/15 *BF.. ...UPDATED 12/29/15 *BF *JS *JS

Look up ODI 10779757 at NHTSA ↗

109.1%
ODI 10850747 · 1,384 mi

AIRBAGS DEPLOYED DURING AN ACCIDENT WHERE THE 2016 HIGHLANDER HIT THE REAR OF THE CAR IN FRONT OF IT THAT HAD SLOWED FOR A TRAFFIC LIGHT. THIS ACCIDENT HAPPENED ON 1-25-16 AND THE CAR WAS TRANSPORTED TO A TOYOTA AUTO BODY SHOP ON THE 26TH. SINCE THEN HIGHLANDER HAS BEEN TOTALLY REPAIRED EXCEPT FOR THE SIDE AIRBAGS. TOYOTA MOTOR IN CA HAS NO IDEA WHEN AIRBAGS WILL BE RELEASED FOR USE IN PARTS ON 2016 MODEL. IT IS NOW 3/21/16.

Look up ODI 10850747 at NHTSA ↗

93.4%
ODI 11110831 · 30,000 mi

TL* THE CONTACT OWNS A 2017 TOYOTA HIGHLANDER. WHILE THE CONTACT WAS SEATED IN THE FRONT PASSENGER SEAT, THE DRIVER FELL ASLEEP BEHIND THE WHEEL. UPON WAKING UP, THE DRIVER ATTEMPTED TO DEPRESS THE BRAKE PEDAL, BUT THE VEHICLE FAILED TO STOP. AS A RESULT, THE VEHICLE CRASHED INTO A LIGHT POLE AND THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED INJURIES TO THE STOMACH, HEAD, AND NECK. THE CONTACT SUSTAINED FOOT, CHEST, TONGUE, AND NECK INJURIES. THE FOUR REAR PASSENGERS SUSTAINED INJURIES TO THE NECK, HEAD, LIPS, FEET, AND ARMS. MEDICAL ATTE…

Look up ODI 11110831 at NHTSA ↗

197.1%
ODI 11103870

TOYOTA SINNE

Look up ODI 11103870 at NHTSA ↗

142.9%
ODI 11270202 · 1,300 mi

VEHICLE WAS IN MOTION AND COLLIDED WITH ANOTHER VEHICLE IN A T FASHION, WAS PUSHED TO THE LEFT AND RAN INTO ADDITIONAL 2 POLES, THEN STOPPED. THE VEHICLE WAS AT APPROXIMATE SPEED OF 40-45 MPH AT THE TIME OF COLLISION WITH THE OTHER VEHICLE. THE AIRBAGS OF THE VEHICLE (TOYOTA) DID NOT DEPLOY DURING ANY OF THE COLLISION EVENTS: THE OTHER VEHICLE OR WHEN IT HIT THE POLES.

Look up ODI 11270202 at NHTSA ↗

3210.1%
ODI 11432992

While making a legal left turn on a green arrow, we were struck on the passenger side of our vehicle by a vehicle that did not stop at the red light.

Look up ODI 11432992 at NHTSA ↗

428.1%
ODI 11418384

Traveling south bound on SC11 (in Seneca South Carolina) a vehicle that was traveling east bound, failed to stop and traveled across my path. The front end of my vehicle impacted the drivers side / passenger door area of the other vehicle. The momentum of the crash, caused the other vehicle to spin counter clock wise and impact me again...on the drovers side passenger door. Our 2021 Toyota Highlander was 4 weeks old with 2K miles on it. Weather conditions were excellent. I immediately stepped on the brakes when I realized the other person was n…

Look up ODI 11418384 at NHTSA ↗

2810.9%
ODI 11473299

1. The SRS airbag malfunction alert message has been displayed for more than a month. The vehicle was brought to the Toyota dealer where it was purchased for being diagnosed and repaired TWICE, but the problem still exists now. [The alert message is always displayed and keeps the driver from seeing any other information on the instrument panel. This is annoying and very dangerous.] 2. The engine sometimes automatically turned off while the vehicle stopped and was waiting for green lights at intersections or yielding to other vehicles at stop si…

Look up ODI 11473299 at NHTSA ↗

126.6%
ODI 11563885

Safety noncompliance recall 23ta08 Safety recall 23ta12

Look up ODI 11563885 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Power Train11,300–93,500 mi51,000 mi27
ODI 11292174 · 10,000 mi

TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER. WHILE DRIVING 50 MPH, THE VEHICLE SHOOK UNCONTROLLABLY WITHOUT WARNING. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ALSO ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO HAMER TOYOTA (11041 SEPULVEDA BLVD, MISSION HILLS, CA 91345), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 10,000.

Look up ODI 11292174 at NHTSA ↗

ODI 11300611 · 4,000 mi

WHEN TRYING TO COAST TO A STOP AT AROUND 4 MPH THE CAR WILL SLAM TO A STOP. DOES NOT ALWAYS DO THIS BUT IT'S SOMETIMES VERY HARD TO COME TO A SMOOTH STOP AS THE CARS BRAKING SYSTEM (REGENERATIVE BRAKING?) WILL KICK IN BY ITSELF. CAN BE DANGEROUS IF A CAR IS TAILING VERY CLOSE TO ME AS IT WILL SEEM LIKE I'M DRIVING UNPREDICTABLY. TOOK THE CAR TO A DEALER BUT THEY COULD NOT REPLICATE THE PROBLEM AT THE TIME. ALTHOUGH THE PROBLEM IS INTERMITTENT IT IS MORE LIKELY TO DO THIS WHEN THE CAR IS STILL WARMING UP.

Look up ODI 11300611 at NHTSA ↗

ODI 11321447 · 1,000 mi

I OWN A 2019 TOYOTA HIGHLANDER, IT HAS STALLED SEVERAL TIMES DURING BUSY COMMUTE TO OR FROM WORK. I AM SO SCARED TO DRIVE THIS VEHICLE, THAT I REFUSE TO DRIVE IT TO ANY DESTINATION LONGER THAN 50 MILES. I NEED THIS CAR REPLACED, I HAVE THREE YOUNG CHILDREN, AND I PAYING FOR AN UNSAFE, UNRELIABLE CAR. I WOULD LIKE FOR TOYOTA TO REPLACE THIS VEHICLE.

Look up ODI 11321447 at NHTSA ↗

Fuel/Propulsion System3,925–14,500 mi6,313 mi42
ODI 11193549 · 500 mi

SEVERE HESITATION WHEN GAS IS APPLIED, ESPECIALLY WHEN CROSSING HEAVY TRAFFIC AND INSTANT POWER/QUICK ACCELERATION NEEDED. ALSO NOTED WHEN GOING AROUND CORNERS, AFTER CAR HAS SLOWED DOWN BELOW 5 MPH TO MAKE THE CORNER. GAS IS APPLIED WITH HESITATION. NOTED MORE WHEN CAR IS AT A COMPLETE STAND STILL/MOVING AT SLOW SPEED THEN GAS APPLIED TO MOVE FORWARD. CAR DOES NOT MOVE/REACT INSTANTLY.

Look up ODI 11193549 at NHTSA ↗

ODI 11242822 · 5,100 mi

2019 HIGHLANDER XLE LOSES POWER, UNABLE TO ACCELERATE, & JERKS AND STALLS IN TRAFFIC.BOUGHT AT 200 MILES, CERTIFIED PREOWNED. IT IS A NIGHTMARE VEHICLE. ACCELERATOR HAS BEEN TOUCHY AND JUMPY AT TIMES, INTERMITTENTLY AT SLOW SPEEDS. FIRST TIME IT STALLED IT STARTED TO LOSE POWER PUT -PUT AND CHUG LIKE JERKING AND ALL DASH AND ELECTRICAL ON DASH WENT OUT, UNABLE TO ACCELERATE, THEN STALLED OUT IN ROAD, UNABLE TO STEER OR CONTROL VEHICLE. THIS OCCURRENCE WAS AFTER A LONGER PERIOD OF DRIVING. SECOND TIME IT STALLED OUT BEGAN TO LOSE POWER, PUTTER …

Look up ODI 11242822 at NHTSA ↗

ODI 11254630 · 13,000 mi

2019 HIGHLANDER XLE JERKS AND STALLS, THEN LOSES POWER. THIS OCCURED ON A NEWLY PURCHASED VEHICLE THAT HAS APPROXIMATELY 13K MILES ON IT, IN STOP AND GO TRAFFIC ON A SUB-URBAN STREET. NO CHECK ENGINE LIGHT OR OTHER ALERT CAME ON, PROVIDING NO INDICATION TO THE DRIVER OF THE ISSUE. WAS ABLE TO RESTART THE VEHICLE AND DRIVE IT TO THE DEALERSHIP. THEY SAID IT WAS A FUEL PRESSURE ISSUE, AND ARE REPLACING THE FUEL PUMP - A PART THAT USUALLY LASTS MORE THAN 200,000 MILES. I HAVE NO IDEA WHETHER THIS IS A FUEL PUMP ISSUE, OR A FUEL REGULATION ISSUE, A…

Look up ODI 11254630 at NHTSA ↗

Unknown Or Other650–7,000 mi4,100 mi16
ODI 11175823 · 50 mi

THE GPS SYSTEM DOES NOT PROVIDE VERBAL INSTRUCTIONS; ONLY VISUAL. THIS CAUSES THE DRIVER TO REMOVE HIS/HER EYES FROM THE ROAD AND LOOK FREQUENTLY AND MONITOR THE SCREEN. I HAVE VISITED THE DEALERSHIP NUMEROUS TIMES BUT THERE ARE UNABLE TO FIX THE ISSUE. THEY ACKNOWLEDGE THE ISSUE AND STATED THAT TOYOTA IS WORKING ON A WORK AROUND BUT NO ESTIMATE IS PROVIDED. I KNOW AT LEAST 5 OTHER HIGHLANDERS IN THE TAMPA BAY AREA ARE EXPERIENCING THIS BECAUSE WHEN I OPENED A CASE WITH WWW.TOYOTA.COM THE CASE OFFICER CALLED AND HE INFORMED ME OF THIS. I W…

Look up ODI 11175823 at NHTSA ↗

ODI 11242461 · 200 mi

THE ENTIRE VOICE GUIDANCE SYSTEM IS INOPERATIVE ON MY ONE WEEK OLD 2019 HIGHLANDER HYBRID PLATINUM. NO AUDIBLE VOICE OR BEEPS WITH NAVIGATION ASSIST, NO PHONE ASSIST,, NO EYES-FREE ASSIST, NO DRIVER ANNOUNCE TO REAR CABIN VOICE, NO ENTERTAINMENT SYSTEM VOICE ASSIST. THIS IS A SAFETY HAZARD ELIMINATING HANDS FREE DRIVING, AND NO NAVIGATION GUIDANCE. I WAS ON UNFAMILIAR ROADS IN THE DARK OF NIGHT, ALONE, UNABLE TO OPERATE NECESSARY EQUIPMENT WHICH PROVED TO BE UNRELIABLE. I JUST LEARNED THAT THIS ISSUE HAS BEEN KNOWN TO TOYOTA FOR SEVERAL MONTHS…

Look up ODI 11242461 at NHTSA ↗

ODI 11244038 · 10,800 mi

WHILE DRIVING, THE VEHICLE HAD A SLIGHT LAG WHEN I APPLIED GAS THEN STARTED BEEPING AND PROVIDED THE WARNINGS: CHECK ENGINE, HYBRID SYSTEM MALFUNCTION, PRE-COLLISION SYSTEM MALFUNCTION, CHECK AWD SYSTEM. I TURNED THE CAR OFF MULTIPLE TIMES, THE ERRORS WERE STILL ON THE CAR THE NEXT MORNING WHEN I STARTED THE CAR TO TAKE IT TO THE SERVICE APPT. WHEN I GOT TO THE DEALERSHIP I TURNED THE CAR OFF TO CHECK IT IN, WHEN I CAME BACK THE ERROR WAS GONE. THEY CHECKED OUT THE CAR THEY SAID THERE WAS NOTHING WRONG WITH IT AND THOUGHT IT WAS JUST 'AMBIENT…

Look up ODI 11244038 at NHTSA ↗

Engine5,000–22,847 mi13,000 mi29
ODI 11231030 · 3,300 mi

TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER. WHEN THE CONTACT PUSHED THE IGNITION START BUTTON, THE VEHICLE FAILED TO START. THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO OXMOOR TOYOTA (LOCATED AT 8003 SHELBYVILLE RD, LOUISVILLE, KY 40222, [phone removed]) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,300.

Look up ODI 11231030 at NHTSA ↗

ODI 11242822 · 5,100 mi

2019 HIGHLANDER XLE LOSES POWER, UNABLE TO ACCELERATE, & JERKS AND STALLS IN TRAFFIC.BOUGHT AT 200 MILES, CERTIFIED PREOWNED. IT IS A NIGHTMARE VEHICLE. ACCELERATOR HAS BEEN TOUCHY AND JUMPY AT TIMES, INTERMITTENTLY AT SLOW SPEEDS. FIRST TIME IT STALLED IT STARTED TO LOSE POWER PUT -PUT AND CHUG LIKE JERKING AND ALL DASH AND ELECTRICAL ON DASH WENT OUT, UNABLE TO ACCELERATE, THEN STALLED OUT IN ROAD, UNABLE TO STEER OR CONTROL VEHICLE. THIS OCCURRENCE WAS AFTER A LONGER PERIOD OF DRIVING. SECOND TIME IT STALLED OUT BEGAN TO LOSE POWER, PUTTER …

Look up ODI 11242822 at NHTSA ↗

ODI 11244038 · 10,800 mi

WHILE DRIVING, THE VEHICLE HAD A SLIGHT LAG WHEN I APPLIED GAS THEN STARTED BEEPING AND PROVIDED THE WARNINGS: CHECK ENGINE, HYBRID SYSTEM MALFUNCTION, PRE-COLLISION SYSTEM MALFUNCTION, CHECK AWD SYSTEM. I TURNED THE CAR OFF MULTIPLE TIMES, THE ERRORS WERE STILL ON THE CAR THE NEXT MORNING WHEN I STARTED THE CAR TO TAKE IT TO THE SERVICE APPT. WHEN I GOT TO THE DEALERSHIP I TURNED THE CAR OFF TO CHECK IT IN, WHEN I CAME BACK THE ERROR WAS GONE. THEY CHECKED OUT THE CAR THEY SAID THERE WAS NOTHING WRONG WITH IT AND THOUGHT IT WAS JUST 'AMBIENT…

Look up ODI 11244038 at NHTSA ↗

Electrical System300–16,638 mi5,100 mi17
ODI 11181477 · 100 mi

THE VOICE COMMANDS FOR THE VEHICLE DO NOT WORK WHICH REQUIRES THE DRIVER TO LOOK AT THE NAVIGATION SCREEN OR SCROLL THROUGH THEIR PHONE BOOK RATHER THAN USING THE BLUETOOTH FEATURES. THIS IS VERY DISTRACTING AND ILLEGAL IN SOME STATES WHICH REQUIRE HANDS FREE PHONE.

Look up ODI 11181477 at NHTSA ↗

ODI 11192659 · 130 mi

IN NAVIGATION, IT WILL NOT GIVE VOICE DIRECTIONS WHICH IS A SAFETY HAZARD CAUSING YOU TO LOOK AT THE SCREEN AND TAKING YOUR EYES OFF THE ROAD. I TOLD TOYOTA ABOUT THIS BUT NO FIX. THIS IS DANGEROUS AND NEEDS TO BE FIXED IMMEDIATELY. THIS OCCURS WHEN STATIONARY OR MOVING. THIS HAPPENS EVERY TIME YOU TRY TO USE NAVIGATION.

Look up ODI 11192659 at NHTSA ↗

ODI 11231030 · 3,300 mi

TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER. WHEN THE CONTACT PUSHED THE IGNITION START BUTTON, THE VEHICLE FAILED TO START. THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO OXMOOR TOYOTA (LOCATED AT 8003 SHELBYVILLE RD, LOUISVILLE, KY 40222, [phone removed]) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,300.

Look up ODI 11231030 at NHTSA ↗

Service BrakesToo few reports for a range5,500 mi4 (sparse)
ODI 11258968 · 7,000 mi

ME AND MY FAMILY WERE LEAVING A HOTEL IN TARRYTOWN NY. I PARKED THE CAR: TOYOTA HIGHLANDER 2019 OUTSIDE, HELPED MY WIFE AND 21-MONTH BABY INTO THE BACK SEAT AND HAD TO PUT SOMETHING IN THE TRUNK BUT IT WAS LOCKED. IN THAT MOMENT THE CAR WAS IN PARK WITH THE ENGINE RUNNING; THE GROUND WAS NOT STEEP AT ALL: 5-10 DEGREES THE MOST. I TOOK OUT THE KEY FROM IGNITION TO GO OPEN THE TRUNK WITH THE BUTTON FROM THE REMOTE. SUDDENLY THE CAR STARTED ROLLING BACKWARDS WITH MY WIFE AND KID IN THE BACK SEAT. THERE WAS A SLOPE FEW FEET AWAY FROM WHERE I PARKED…

Look up ODI 11258968 at NHTSA ↗

ODI 11291140 · 300 mi

WE STARTED THE VEHICLE THAT IS PARKED IN FRONT OF OUR HOUSE AT AROUND 8AM TO GET SOME GROCERIES. THE VEHICLE STARTED AND EVERYTHING SEEMED NORMAL. SHIFTED TO D AND STARTED MOVING AND AS I WAS LEAVING THE SPOT, I PUSHED THE BREAK TO MAKE A LEFT TURN AND IT WON'T STOP. PUSHED THE BREAK PAD SEVERAL TIMES AND THE CAR WON'T STOP. FINALLY MOVED THE GEAR TO P AND IT STOPPED AND THE ENGINE TURNED OFF. I STARTED THE ENGINE AGAIN AND TRIED TO REVERSE IT, IT WON'T REVERSE AND ONLY GOING FORWARD. I CALLED AUTONATION TOYOTA OF LEESBURG, THEY TOWED THE…

Look up ODI 11291140 at NHTSA ↗

ODI 11300611 · 4,000 mi

WHEN TRYING TO COAST TO A STOP AT AROUND 4 MPH THE CAR WILL SLAM TO A STOP. DOES NOT ALWAYS DO THIS BUT IT'S SOMETIMES VERY HARD TO COME TO A SMOOTH STOP AS THE CARS BRAKING SYSTEM (REGENERATIVE BRAKING?) WILL KICK IN BY ITSELF. CAN BE DANGEROUS IF A CAR IS TAILING VERY CLOSE TO ME AS IT WILL SEEM LIKE I'M DRIVING UNPREDICTABLY. TOOK THE CAR TO A DEALER BUT THEY COULD NOT REPLICATE THE PROBLEM AT THE TIME. ALTHOUGH THE PROBLEM IS INTERMITTENT IT IS MORE LIKELY TO DO THIS WHEN THE CAR IS STILL WARMING UP.

Look up ODI 11300611 at NHTSA ↗

Fuel System, GasolineToo few reports for a range10,625 mi4 (sparse)
ODI 11311372 · 5,000 mi

TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE). WHILE HIS WIFE WAS DRIVING 40-45 MPH THE VEHICLE STALED HOWEVER RESTARTED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO WEST COAST TOYOTA (3399 E WILLOW ST, LONG BEACH, CA 90806 [phone removed]) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 5,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Look up ODI 11311372 at NHTSA ↗

ODI 11323476 · 15,000 mi

TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE CHECK ENGINE AND TRACTION CONTROL WARNING LIGHTS WERE ILLUMINATED. TOYOTA OF MELBOURNE (24 N HARBOR CITY BLVD, MELBOURNE, FL 32935, [phone removed]) WAS CONTACTED AND CONFIRMED THE PART WAS NOT AVAILABLE. THE MANUFAC…

Look up ODI 11323476 at NHTSA ↗

ODI 11329138 · 85,000 mi

TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING AT UNDISCLOSED SPEEDS, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE RECURRED SEVERAL TIMES. TOYOTA OF CULVER CITY LOCATED AT 9077 WASHINGTON BLVD, CULVER CITY CA, 90232, WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED.…

Look up ODI 11329138 at NHTSA ↗

Air Bags4,075–32,750 mi14,000 mi8
ODI 11270202 · 1,300 mi

VEHICLE WAS IN MOTION AND COLLIDED WITH ANOTHER VEHICLE IN A T FASHION, WAS PUSHED TO THE LEFT AND RAN INTO ADDITIONAL 2 POLES, THEN STOPPED. THE VEHICLE WAS AT APPROXIMATE SPEED OF 40-45 MPH AT THE TIME OF COLLISION WITH THE OTHER VEHICLE. THE AIRBAGS OF THE VEHICLE (TOYOTA) DID NOT DEPLOY DURING ANY OF THE COLLISION EVENTS: THE OTHER VEHICLE OR WHEN IT HIT THE POLES.

Look up ODI 11270202 at NHTSA ↗

ODI 11287749 · 5,000 mi

OTHER CAR PULLED INTO INTERSECTION CAUSING OUR HIGHLANDER TO COLLIDE WITH TURNING VEHICLE. T COLLISION. NONE OF THE AIRBAGS DEPLOYED. SPEEDS AROUND 35 MPH. CAR TOTALED AND I SUSTAINED SEVERE CONCUSSION. WAS WEARING SEATBELT.

Look up ODI 11287749 at NHTSA ↗

ODI 11292174 · 10,000 mi

TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER. WHILE DRIVING 50 MPH, THE VEHICLE SHOOK UNCONTROLLABLY WITHOUT WARNING. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ALSO ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO HAMER TOYOTA (11041 SEPULVEDA BLVD, MISSION HILLS, CA 91345), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 10,000.

Look up ODI 11292174 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

21 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-119None
ODI 11624278

When in gear, the power does not engage. Unable to accelerate in Drive (spins as though in Neutral) or Reverse (same result). The car stopped in traffic and I was unable to safely pull aside.

Look up ODI 11624278 at NHTSA ↗

ODI 11625134

The headlamp socket is melted. This is the same issue as other Toyota vehicles. There was a recall of the Toyota Tundra for the same problem in 2021.

Look up ODI 11625134 at NHTSA ↗

ODI 11625231 · 54,471 mi

The contact owns a 2019 Toyota Highlander. The contact stated that when the vehicle was started, the check engine warning light illuminated and disappeared later in the evening. Additionally, the contact stated while driving approximately 40 MPH, there was a winding sound coming from the front of the vehicle. The vehicle was taken to a dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 54,471.

Look up ODI 11625231 at NHTSA ↗

2024-127None
ODI 11628891

When starting the 2019 Highlander, the car would intermittently emit a screeching noise. This noise is startling and can potentially cause a crash if it is emit while driving. This is a known issue since it made to the Toyota Forum: [XXX] However, when I brought the car to the dealership, they’re stating that they don’t know about the issue, and want to charge $300 just to diagnose the problem without guarantee the fix or acknowledge the known issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)…

Look up ODI 11628891 at NHTSA ↗

ODI 11629135

My car is leaking into my interior. It has come out of the electrical component areas. I worry it has infiltrated airbags & what could happen if they get wet (go off due to damage or not go off when supposed to). Have taken to dealership 3 times with no resolution

Look up ODI 11629135 at NHTSA ↗

ODI 11629309

1 - The car transmission is emitting a whine noise, harsh shift and loss of power. The dealer recommended the transmission be replaced. The car has 54,857 miles. The auto is available for inspection. 2 - Safety is an issue when the transmission loses power and is unable to accelerate. 3 - The issue was reproduced by the dealer and recommended transmission replacement. 4 - Inspected by dealer only. 5 - There were no warning indicators for the failure.

Look up ODI 11629309 at NHTSA ↗

2025-015None
ODI 11633599

AHB, which is part of Toyota's TSS (total safety system) fails intermittently and because the system is run by a sensor, headlight may or may not be illuminated during periods of darkness. Given the intermittent nature of the failure, it seems like there should be something to indicate to the operator that the lights are either on or not on, but the green light indicator goes on and off without any warning, meaning lights are on or off, operator has no way to remedy the issue at highway speed, causing an extremely dangerous situation.

Look up ODI 11633599 at NHTSA ↗

ODI 11634086

Vehicle started making intermittent whining noise around 75,000 miles but Toyota service advisor at the time told me it was normal and since my transmission had been serviced on schedule, it was nothing to worry about. Around 135,000 miles the vehicle sometimes would operate completely normal, and at other times would suddenly seem to struggle to get up to speed especially on the highway somewhere between 20-60 mph. Also sometimes difficult to go at stoplights; but then would resume completely normal operation. The risk to us was we could have…

Look up ODI 11634086 at NHTSA ↗

ODI 11638158

Vehicle has 80k miles. When slowing the vehicle down to 10-20 mph and then trying to accelerate again the transmission bangs/clunks into gear and is delayed to get going causing a safety concern. No warning lights on

Look up ODI 11638158 at NHTSA ↗

2025-029None
ODI 11640355 · 88,000 mi

The contact owns a 2019 Toyota Highlander. The contact stated that while driving at an undisclosed speed, the vehicle started shuddering, prompting the contact to pull over to the shoulder of the roadway where the failure persisted. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 88,000.

Look up ODI 11640355 at NHTSA ↗

ODI 11641791

While at a stop sign fully stopped the car rolled forward on several occasions. My warranty had just expired a month prior. My car has always been maintained and maintenanced. I was stuck paying a lot of money and no car should be moving when you have your foot on the brake. The dealership said master cylinder/ brake booster went out.their is a recall on the hybrid for the same exact thing but not my car.

Look up ODI 11641791 at NHTSA ↗

ODI 11643065

ENGINE CHECK LIGHT coming on constantly Cylinder 3 misfire reported under DIAGNOSTICS of ADVANCE AUTOPARTS 500 Rte 291, Lee's Summit, MO 64063 another workshop said NO MISFIRE however now it says Engine Misfire 1, 3, 5, 6 4 cylinders misfiring as per diagnostic on 02/15/2025

Look up ODI 11643065 at NHTSA ↗

2025-034None
ODI 11646013 · 41,000 mi

The contact owned a 2019 Toyota Highlander. The contact stated that while his wife was driving at low speeds in a parking area, she briefly lost control only coming to a stop after colliding with a light pole. The air bags did not deploy. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss by the contact's insurance provider. A police report was filed, and injuries were reported. The contact and his wife were both transported to an area hospital by EMT. The driver was treated for injuries to her left …

Look up ODI 11646013 at NHTSA ↗

ODI 11646551

My 2019 Toyota Highlander with 56K miles has a whining noise whenever the accelerator is pressed. The noise stops when you release the gas pedal. This was confirmed by my Toyota dealership service department. The transmission does need to be replace. They said this is a common problem with this vehicle and yet there has been no recall. Fortunately my vehicle is still under warranty. I found manner similar complaints about this transmission on the Toyota Highlander Forum. I don't understand why there has not been a recall. Going forward I am als…

Look up ODI 11646551 at NHTSA ↗

ODI 11646555

My 2019 Toyota Highlander with 56k miles has a whining noise whenever the accelerator is pressed down. The noise stops when you release the accelerator. This was confirmed by my Toyota dealership service department. They informed me the transmission needed to be replaced. They said this is a common problem with this vehicle but yet there has not been a recall. Cost of replacement is around $8000. Fortunately for me my vehicle is still under warranty. I found many similar complaints about the transmission on the Toyota Highlander Forum. I don't …

Look up ODI 11646555 at NHTSA ↗

2025-048None
ODI 11652730 · 70,000 mi

The contact owns a 2019 Toyota Highlander. The contact stated while driving at an undisclosed speed, the vehicle made an abnormal whining sound. No warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. No further information was available. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000. The VIN was unavailable.

Look up ODI 11652730 at NHTSA ↗

ODI 11654192

Transmission failure; See attached Customer Support Program Bulletin No. POL19-04 [XXX] (for 2018 Highlanders). My vehicle is a 2019, same body style, same transmission type, etc. Toyota dealership diagnosed my vehicle today and confirmed that the issue is the same as listed in the bulletin. I filed a case with Toyota (corporate). I have located thousands of other customers online reporting the same issue as described in this bulletin. I'm requesting that Toyota modify the bulletin or create a specific one for 2019. INFORMATION REDACTED P…

Look up ODI 11654192 at NHTSA ↗

ODI 11654210

We have noticed a whinning noise as we accelerate the vehicle. Doing some investigation online I came across a lot of threads with the same issue. Seems to be the transmission. Reached out to a Toyota tech friend and he mentioned it is the transmission. They have had several Highlanders and Camry with the same issue.

Look up ODI 11654210 at NHTSA ↗

2025-0512None
ODI 11659135

Transmission failed while driving down the highway almost causing an incident. These transmissions are very unsafe and should be recalled. Toyota refuses to take responsibility for this year Highlander although it is the same 80ua transmission that was recalled in the 2017 and 2018. While Toyota has said this problem has been remedied in the later years it is very false. Please do an investigation on this before people get hurt from accidents if they haven’t already.

Look up ODI 11659135 at NHTSA ↗

ODI 11660085

2019 toyota highlander bought 3/15/25 with approximately 82,000 miles. Started making whining noise 4/7/25. On 4/9/25 took vehicle to dealer 4/11/25 notified need new transmission and transaxle seal need on new transmission. 2 weeks later on 4/25/25 picked up vehicle drove home 3 days later noticed gear oil leaking and sprayed all over under chassis. Vehicle brought back to dealer on 4/29/25. On 4/30/25 notified needs new transaxle seal on new transmission. Notified on 5/9/25 new transmission will need to be replaced again. They stated there i…

Look up ODI 11660085 at NHTSA ↗

ODI 11660270

Complaint Regarding DCM Module Failure in 2019 Toyota Highlander Platinum Our 2019 Toyota Highlander Platinum is experiencing severe audio system malfunctions, beyond simple Bluetooth and connectivity failures. The vehicle sporadically emits an extremely loud screeching feedback sound upon startup and at unpredictable times while driving. This deafening noise is highly distracting to the driver, posing a significant safety risk. Toyota has been aware of this issue for years and documented it in Technical Service Bulletin T-SB-0112-20, which i…

Look up ODI 11660270 at NHTSA ↗

2025-066None
ODI 11664298

There has been a high incidence of this model of Toyota Highlander having faulty transmissions. My vehicle had 129,000 when the transmission failed. It was metal shavings in the fluid. I’m hoping you will put pressure on Toyota to recall or help replace these transmissions. Thank you.

Look up ODI 11664298 at NHTSA ↗

ODI 11666348

A wine and hard shifting, toyota does not agree. I experience this issue several times a day. Taking it into the dealership again to try to diagnose.

Look up ODI 11666348 at NHTSA ↗

ODI 11667909

Transmission started making a whining noise. Auto shop confirmed it will need a new transmission.

Look up ODI 11667909 at NHTSA ↗

2025-073None
ODI 11674001

.

Look up ODI 11674001 at NHTSA ↗

ODI 11675493

3 of the 4 door lock actuators do not work properly. Some don't lock and some don't unlock. The only door that currently works is the driver's door. If I don't realize that a door did not lock someone can break into my vehicle.

Look up ODI 11675493 at NHTSA ↗

ODI 11677101

I’m reporting a drivetrain and engine performance issue affecting my 2019 Toyota Highlander, which I believe is related to Toyota's T-SB-0160-18, T-SB-0008-21, and Customer Support Program ZJC (CSP ZJC). My vehicle is exhibiting the same symptoms like: 1. Intermittent engine misfires (no consistent CEL, but noticeable during driving) 2. Hesitation and shuddering during light or moderate acceleration 3. Unintended surging/lunging , the vehicle will randomly jerk forward without throttle input 4. Whining noise under acceleration, which appears to…

Look up ODI 11677101 at NHTSA ↗

2025-0812None
ODI 11678108

Car started to make whining noise when accelerating, was taken to a car repair shop & it was found that the transmission will need to be replaced with only around 43k miles on the vehicle. Let it be noted that there are many other people on numerous Toyota forums complaining of the same issues.

Look up ODI 11678108 at NHTSA ↗

ODI 11678450

My car only has just over 70,000 miles and my transmission failed. I get regular maintenance services when needed and never had any prior issues with transmission. I was driving when the transmission failed on me leaving me stuck on the road. I took the car to Toyota service center and was told it needs to be replaced and no further details.

Look up ODI 11678450 at NHTSA ↗

ODI 11678769

I had just driven up a steep driveway and made a slightly sharper than 90 degree turn at a very low speed to pull into a home parking spot when the car lunged forward suddenly and slammed into the stone wall of the house at a high speed. The section of this driveway after the turn is only 2.5 car lengths, but the car picked up enough speed to smash the front of the car in. The car was totaled and driver and side curtain airbags all deployed. I do not know why this happened as there is no way I would have hit the gas hard while pulling up to a b…

Look up ODI 11678769 at NHTSA ↗

2025-0914None
ODI 11684280

SUV has a pronounced whine coming from the transmission. This started at approximately 85,000 - 90,000 miles and has progressively gotten louder. The car currently has 96,000 miles on it. As I understand it Toyota has issues multiple technical service bulletin about this exact issue covering the 2017-2018 highlander but my 2019 is not covered even though it has the exact same 8 transmission. I have not taken this to the dealer as I understand it would not be covered under the factory power train warranty which is 5 years or 60,000 miles. I…

Look up ODI 11684280 at NHTSA ↗

ODI 11685258

The transmission has exhibited signs of premature failure due to an internal component defect. The only indication was a whining noise when accelerating. This was first noticed around July 2025 when the car had about 78,000 miles on it. The car was later inspected by the Toyota dealer on 08/20/2025 with 79,253 miles on it. The Toyota dealer determined that "the noise being heard was the transmission becoming faulty" and prescribed replacing the transmission "as soon as possible." This is a safety concern if the transmission suddenly fail…

Look up ODI 11685258 at NHTSA ↗

ODI 11685358 · 143,335 mi

The contact owns a 2019 Toyota Highlander. The contact stated that while stopped at a traffic light, the vehicle failed to accelerate as intended while depressing the accelerator pedal. No warning lights were illuminated. A passerby helped push the vehicle to the side of the road. The vehicle was towed to the dealer, where the vehicle was inspected, and the contact was informed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mile…

Look up ODI 11685358 at NHTSA ↗

2025-1015None
ODI 11691043

Intermittent EXTREMELY LOUD ear-piercing high pitched noise coming from speakers upon starting the vehicle. The volume of the sounds is extremely high, the loudest noise I've ever heard. The sound lasts about 5 seconds. I am concerned for the safety of our hearing, for my family, including our children. It has not been reproduced at the service center because it is intermittent. I have read online where others with the similar year/make/model experienced it and have varying success by re-subscribing to Toyota SOS Safety connect ($80/year), or …

Look up ODI 11691043 at NHTSA ↗

ODI 11691454

,At approx. 76,000 miles, we begin to hear a whine with acceleration. We also begin experiencing slight hesitation? It was diagnosed at The Williams Toyota Dealership in Big Flats New York 9/22/25. The dealership indicated the final drive gear bearing is starting to fail and we need to replace the transmission at the cost of $7472.00 plus tax. We are aware of the several class action lawsuits that have been filed against Toyota regarding the UA80E/F 8-speed automatic transmissions. The litigation covers multiple Toyota models 2017 model year…

Look up ODI 11691454 at NHTSA ↗

ODI 11691718

The 2019 hylander started whining when pressing the gas pedal. I had it checked out and found that it needs a new transmission but it is so prevalent of an issue with this vehicle that the transmission is on severe back order. Every complaint on the department of transportation website about this vehicle are about this issue save a handful. We should not be liable to pay for this repair nor for a rental car for months while we wait for the parts.

Look up ODI 11691718 at NHTSA ↗

2025-1113None
ODI 11698147

Vehicle stalled on highway. Went into limp mode. Took to Toyota and they said I need a new transmission. The car only has 139k miles. 2019. I purchased it 1 year ago from Toyota with 101k miles.

Look up ODI 11698147 at NHTSA ↗

ODI 11698302

Transmission failed at 143,000 miles. Initially vehicle lost acceleration and would not go over 60mph. Then vehicle would not go into drive, and instead rolled backwards. Vehicle was towed to dealership where they provided a report saying it needed a new transmission that would cost $9,000. No warning lights were ever present on vehicle, it just stopped operating.

Look up ODI 11698302 at NHTSA ↗

ODI 11698504 · 27,000 mi

The contact owns a 2019 Toyota Highlander equipped with Yokohama Tires, Tire Line: Geolandar HT-G056, Tire Size: 245/60/R18, DOT Number: TCCI2Y889. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however the contact noticed that the rear seats were vibrating. The contact also noticed that the rear tires were sliding. The vehicle was taken to the dealer, where the dealer performed a diagnostic test. The dealer inspected the rear suspension and rear springs. The dealer performed an alignment and…

Look up ODI 11698504 at NHTSA ↗

2025-1214None
ODI 11702582

Adaptive cruise control issue and transmission issue transmission is whining. Vehicle taken to the dealer and I am told nothing is wrong with the vehicle.

Look up ODI 11702582 at NHTSA ↗

ODI 11702607

•What component or system failed or malfunctioned, and is it available for inspection upon request? Transmission and power train failure during normal operation. Vehicle was occupied by mother and two small children. Vehicle produced a whining noise, delay in shifting and power failure. No warning lights appeared to give any indication of failure prior to occurring. Vehicle is available for inspection. •How was your safety or the safety of others put at risk? Vehicle stalled during normal operation. No warning indicators were present. …

Look up ODI 11702607 at NHTSA ↗

ODI 11704115

The vehicle is relatively new 2019 and mileage is low 45000 car was humming for no reason for a day or two and its well maintained, today at busy thoroughfare it stalled at intersection of ave u and another street and was behaving erratically due to know manufacture defect of Toyota Transmission UA80E/F that causes sudden stall and thank god have. I stalled on highway it would have been a catastrophe. I want NHTSA to acknowledge danger this poses to drivers if suden loss of power occurs suddenly hoping for a solution to this dangerous manufactu…

Look up ODI 11704115 at NHTSA ↗

2026-0121None
ODI 11708838

We began to hear a whine coming from the front of our 2019 Highlander. The tone of the whine got higher as we picked up speed. We went immediately for a preliminary review at the dealer who indicated that it was a known transmission problem in several model years, and the whine would only become more pronounced. We further understood that the very same transmission in our 2019 Highlander has been covered by a recall in years just prior and after 2019, but not for our particular VIN. Nevertheless, it is obvious to even the Toyota dealer mech…

Look up ODI 11708838 at NHTSA ↗

ODI 11708872

With under 80,000 miles, my 2019 Toyota Highlander XLE needed a full transmission replacement. Noticed some rough gear changes for about 2-weeks (mostly changing from Park to Drive), then on my drive home from work, the RPM spiked high and all the sensor lights came on (AWD, Check Engine, etc). I drove the rest of the way with hazard lights in limp-mode. Took my car into a Toyota dealer service center (Kenosha WI), they did not make any repairs - just disabled the sensor lights and did a test drive - ended up keeping a 2nd day and replaced tran…

Look up ODI 11708872 at NHTSA ↗

ODI 11708929

After 3 weeks of inconsistent shifting with the automatic transmission and whining and clunking, the car failed to go into gear at all yesterday 1/5/26 while driving near Dulles airport. I had it towed, was told the transmission failed and then I found that this is a systemic design issue with the 2017-2022 cohort of gas V6, 8 speed, AWD Highlanders. Repair will be between $5K and $10K.

Look up ODI 11708929 at NHTSA ↗

2026-0213None
ODI 11715286

Transmission starting making a whining noise failing at 106,950 miles. Inspection by transmission shop shows issue related to UA80E/F transmissions. Concerns or increased inspection for transmission were never mentioned during prior maintenance with dealerships or any notices sent out to owners. No warnings or codes recorded on system ECO. •Toyota Tech Tip T TT 0410 •Bulletin T SB 0160 18 •Bulletin T SB 0008 21 •Bulletin T SB 0122 20 •Bulletin T SB 0087 23

Look up ODI 11715286 at NHTSA ↗

ODI 11715481

On Sunday, February 1st 2026 during sub-freezing temperatures The vehicle's 8-speed automatic transmission (UA80) experienced a complete mechanical failure while driving. This resulted in a sudden and total loss of vehicle propulsion, requiring the car to be towed. Prior to the failure, the vehicle's AWD system indicator light was illuminated. The failure was diagnosed by Alexandria Toyota on February 3rd of 2026 as a catastrophic internal transmission failure requiring full replacement of the transmission Assembly with cooler (see attached quo…

Look up ODI 11715481 at NHTSA ↗

ODI 11716180

My Toyota was just in the shop for 100,000 mile service and investigation of whining noise upon acceleration. Was notified that the transmission needs replaced and will cost over $7500 . Transmissions are supposedly on back order. Upon further investigation, discovered there is a known issue with 2017-2019 Highlander transmissions that Toyota failed to issue a recall and failed to notify owners of these models. Repairs have not been made as transmissions are on backorder due to the magnitude of the issue.

Look up ODI 11716180 at NHTSA ↗

2026-0317None
ODI 11721487

Transmission began making a whining noise around 70,000 miles. Transmission completely failed at 90,000 while driving on the highway and lost all forward gears and neutral. Only reverse gear works.

Look up ODI 11721487 at NHTSA ↗

ODI 11722818

Vehicle hesitates and sputters upon acceleration, loss of power, and stalls during operation. Trouble codes P0191, P0171, P0174, and P0107B have generated in combination.

Look up ODI 11722818 at NHTSA ↗

ODI 11723209

High pitch wine when accelerating

Look up ODI 11723209 at NHTSA ↗

2026-0410None
ODI 11729546

At 138,000 miles my 2019 Toyota Highlander's transmission failed. I noticed a whining sound when I pushed on the accelerator, so I scheduled a service appointment to have it looked at. The day I brought it into the mechanic it began stalling at stop signs. I was driving my children to school when the vehicle began stalling, fortunately I was able to get it looked at that day. My local mechanic diagnosed it as a failed transmission having to do with something inside the transmission. I called Toyota and they said in order to qualify for support …

Look up ODI 11729546 at NHTSA ↗

ODI 11729991 · 128,699 mi

The contact owns a 2019 Toyota Highlander. The contact stated that while attempting to start the vehicle, there was an abnormal grinding sound coming from the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with transmission failure. The independent mechanic replaced the transmission fluid; however, the failure reoccurred. The vehicle was towed back to the independent mechanic, where it was diagnosed with transmission failure. The contact was informed that the transmission ne…

Look up ODI 11729991 at NHTSA ↗

ODI 11730288

Hi Dear My car doesn’t report crash.

Look up ODI 11730288 at NHTSA ↗

2026-0511None
ODI 11735699

My car all of a sudden has this sudden humming/high pitch sound. I had mechanic checked and he said coming from the transmission. I checked the Toyota forum and there's a widespread issues with their transmission. The issue started with the year 2017, These vehicles are equipped with the UA80F (AWD) and UA80E (FWD) 8-speed automatic transmissions. My 2019 is equipped with the UA80E. Toyota already recognized that they have problems with the transmission but only issued a recall for vehicles 2017-2018. They need to include Toyota highlander 2019…

Look up ODI 11735699 at NHTSA ↗

ODI 11735861

Around Halloween 2025 my Toyota’s Transmission started slipping. I called a few places and no one except Toyota would address the issue except a local shop in [XXX] , Ridge Auto Repair who after checking out the vehicle said they can’t repair it because the parts are not available November 6th, 2025, The Shop LAG LLC was recommended to me by a family member, and they came to check out the Toyota, and they were convinced it was the Torque Converter and wanted $1300 to fix it. I paid them and after a few weeks they claimed it was the Trans…

Look up ODI 11735861 at NHTSA ↗

ODI 11736940 · 80,000 mi

The contact owns a 2019 Toyota Highlander. The contact stated that while driving approximately 60 MPH under a local under path the vehicles the braking system suddenly activated causing the vehicle to come to a complete stop. Previously the while driving at the same location the vehicle suddenly reduced speeds. The contact indicated that each time the failure had occurred the cruise control feature was activated. The cause of the failure was not determined. The manufacturer and local dealer were not yet contacted. The failure mileage was 80,00…

Look up ODI 11736940 at NHTSA ↗

2026-068None
ODI 11742621

My 2019 Toyota Highlander XLE V6 developed a serious transmission-related safety problem that ultimately resulted in a sudden loss of propulsion while driving. For some time before the failure, I had noticed an unusual startup noise during cold starts and mentioned this concern during routine service visits at an authorized Toyota dealership. I was advised that the condition was normal. Prior to the major failure, the vehicle otherwise remained drivable. On December 2, 2025, the vehicle underwent scheduled maintenance at an authorized Toyota …

Look up ODI 11742621 at NHTSA ↗

ODI 11743106

8 speed transmission faulty

Look up ODI 11743106 at NHTSA ↗

ODI 11743301

I am reporting a potential premature transmission failure in my 2019 Toyota Highlander AWD. At approximately 89,000 miles, the vehicle developed a noticeable and persistent whining noise coming from the transmission/drivetrain area. The noise continued despite transmission service and has progressed to the point where the vehicle requires a transmission replacement. I have had the vehicle evaluated by three separate repair facilities, including transmission specialists. All three independently determined that the transmission has failed and re…

Look up ODI 11743301 at NHTSA ↗

2026-077None
ODI 11747859

Whining sound can be heard while accelerating the vehicle. Maintenance crew is reporting an issue with transmission. UA80F 8 speed transmission on V6 engine in Toyota Highlander has this failure noise. Given that the transmission can fail anytime. It is dangerous to operate the vehicle. No action is taken from Toyota yet.

Look up ODI 11747859 at NHTSA ↗

ODI 11749132

I have the high pitch whine coming from transmission. It is a known issue with Toyota but they refuse to look into it since my VIN falls outside their recall list. This is the same transmission as previous years and has the exact same issues. This is a safety issue that needs to be addressed immediately.

Look up ODI 11749132 at NHTSA ↗

ODI 11749409

Hundreds of thousands of 2017–2022 gas-powered Toyota Highlanders (equipped with UA80E/UA80F 8-speed transmissions) are experiencing high-pitched whining noises, hard or erratic shifting, and sudden hesitation. This is caused by a factory defect where a retaining nut and locking tab in the counter drive gear sub-assembly were improperly installed, causing premature internal wear and gear movement

Look up ODI 11749409 at NHTSA ↗

2026-086None
ODI 11754310

My 2019 Toyota Highlander has the same UA80 transmission that Toyota was required to fix under CUSTOMER SUPPORT PROGRAM ZJC, which covers 2017-2018, the transmission has the same whining noise and shifting issues. Toyota must accept responsibility for their manufacturing error where the washer tab was not bent properly, allowing a nut to loosen leading to the whining noise. I expect the NHTS to require them to cover their 2019's as well, as a consumer we are getting screwed here.

Look up ODI 11754310 at NHTSA ↗

ODI 11755612

The back passenger door (passenger side) will not unlock when using the remote or the button on the front door panels. The only way to open the door is to push the button manually on the car door. The child lock is NOT ON!!! I called the Toyota dealer in my town and they said there are no recalls and it would be $200 to do a diagnostic test on it. This is not ok. To not be able to unlock the door from the remote or the front door panel is not acceptable.

Look up ODI 11755612 at NHTSA ↗

ODI 11756369

UA8OF transmission went. Vehicle was making whining noise when purchased and was told was normal. Driving the car as normal when traveling through intersection when car would not drive.

Look up ODI 11756369 at NHTSA ↗

2026-099None
ODI 11761588

The UA80 8-speed automatic transmission failed at 87,896 miles. Symptoms began as slipping in 1st and 2nd gears and harsh jerking when accelerating from a stop, with the engine revving while the vehicle failed to move. This is a loss of motive power that can occur without warning in traffic. On 8/31/2026 a Toyota dealer diagnosed a failed transaxle requiring complete replacement, with a whine traced to the differential inside the transmission, and quoted $11,126.81. This matches the failure mode in Toyota TSB T-SB-0160-18, which Toyota addresse…

Look up ODI 11761588 at NHTSA ↗

ODI 11762379

The transmission (power train) in this vehicle shows symptoms of a known defect in Toyota's UA80 8-speed. Since approximately (Aug 2026/~70k mileage), it has produced shining/grinding noised at increasing speed. these symptoms match failure patterns described in Toyota's own Tech Service Bulletin for transmission, which have led to documented cases of sudden power loss, gear slippage, and complete failure in other owners of this and related models. I have not yet experienced complete loss of propulsion, but given the documented failure pattern…

Look up ODI 11762379 at NHTSA ↗

ODI 11762734 · 69,000 mi

The contact owns a 2019 Toyota Highlander. The contact stated that while attempting to depress the brake pedal, the brakes failed to operate as intended. The contact stated that after taking the foot off the brake pedal, the brakes started working as intended. The vehicle was drivable. The vehicle was driven to the residence, and the contact researched and became aware that there were several owners who had the same failure. The failure mileage was 69,000.

Look up ODI 11762734 at NHTSA ↗

2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 2138 reports

2022: 128 complaints · 2023: 138 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
20224992128
202352100138
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
202225502
202318001

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentPower TrainFuel/Propulsion SystemUnknown Or OtherEngineElectrical SystemService BrakesFuel System, GasolineAir Bags
Power Train—
6
ODI 11321447 · 1,000 mi

I OWN A 2019 TOYOTA HIGHLANDER, IT HAS STALLED SEVERAL TIMES DURING BUSY COMMUTE TO OR FROM WORK. I AM SO SCARED TO DRIVE THIS VEHICLE, THAT I REFUSE TO DRIVE IT TO ANY DESTINATION LONGER THAN 50 MILES. I NEED THIS CAR REPLACED, I HAVE THREE YOUNG CHILDREN, AND I PAYING FOR AN UNSAFE, UNRELIABLE CAR. I WOULD LIKE FOR TOYOTA TO REPLACE THIS VEHICLE.

Look up ODI 11321447 at NHTSA ↗

ODI 11350939 · 2,800 mi

2019 HIGHLANDER PURCHASED 12/2019. I GUESS I AM LUCKY, MINE HAS NOT STALLED YET. VERY POOR THROTTLE RESPONSE. TAKEN TO AUTIO NATION TOYOTA FT MYERS 3 TIMES INCLUDING HAVING A REGIONAL REP THERE. HE CLAIMS MINE IS OPERATING WITHIN FACTORY SPECS. SUPPOSEDLY MINE IS NOT A PART OF THE FUEL PUMP ISSUE. NOT THAT IT MATTERS TOYOTA SAYS THE PARTS ARE NOT AVAILABLE. FACTORY REP SAYS MINE HAS 41 COMPUTERS. WHAT COULD POSSIBLY GO WRONG? YEH RIGHT LOOK AT THIS WEB SITE AND SEE THE SIMILAR COMPLAINTS ACROSS THE TOTAL TOYOTA LINE INCLUDING…

Look up ODI 11350939 at NHTSA ↗

ODI 11364068 · 4,000 mi

WHEN SLOWING DOWN AND THEN TRYING TO ACCELERATE AGAIN THERE IS A HESITATION FROM WHEN I PUSH THE GAS PEDAL AND WHEN THE CAR ACTUALLY ACCELERATES. IT HAPPENS FROM A COMPLETE STOP SOMETIMES ALSO. SOMETIMES THE CAR JERKS WHEN IT DOES THIS. THE PASSENGER CAN FEEL IT ALSO

Look up ODI 11364068 at NHTSA ↗

5
ODI 11364068 · 4,000 mi

WHEN SLOWING DOWN AND THEN TRYING TO ACCELERATE AGAIN THERE IS A HESITATION FROM WHEN I PUSH THE GAS PEDAL AND WHEN THE CAR ACTUALLY ACCELERATES. IT HAPPENS FROM A COMPLETE STOP SOMETIMES ALSO. SOMETIMES THE CAR JERKS WHEN IT DOES THIS. THE PASSENGER CAN FEEL IT ALSO

Look up ODI 11364068 at NHTSA ↗

ODI 11597098

While driving my car, the check engine light turned on and my car listed hybrid system malfunction as a flashing indicator. It lost all power in the middle of the road and I was unable to drive and move vehicle. This is the third incident with the same problem since purchasing.

Look up ODI 11597098 at NHTSA ↗

ODI 11661323

Hello, it seems that my vehicle is having a whirling noise when accelerating at different RPMs. When I researched, it isn’t an isolated incident because many others online are experiencing the same issue with most of them being told that the transmission must be replaced. And further investigation, I found that the issue could be the trans axle assembly component which can cause issues if not replaced.

Look up ODI 11661323 at NHTSA ↗

18
ODI 11321447 · 1,000 mi

I OWN A 2019 TOYOTA HIGHLANDER, IT HAS STALLED SEVERAL TIMES DURING BUSY COMMUTE TO OR FROM WORK. I AM SO SCARED TO DRIVE THIS VEHICLE, THAT I REFUSE TO DRIVE IT TO ANY DESTINATION LONGER THAN 50 MILES. I NEED THIS CAR REPLACED, I HAVE THREE YOUNG CHILDREN, AND I PAYING FOR AN UNSAFE, UNRELIABLE CAR. I WOULD LIKE FOR TOYOTA TO REPLACE THIS VEHICLE.

Look up ODI 11321447 at NHTSA ↗

ODI 11326088 · 15,000 mi

WITH 300MILES ON HIGHLANDER STARTED TO EXPERIENCE ISSUES IN DRIVING AND DROP IN PERFORMANCE. PERFORMANCE WAS VERY SIGNIFICANT ESPECIALLY NOTICEABLE IN MPG. AT SCENARIOS WHEN THE CAR WOULD NOT DRIVE UP THE HILL BUT REV TO MAX AND START ROLLING BACK WITH 'CLICKING' NOISE. TOYOTA WAS SEND TO SERVICE MANY TIMES AFTER TO MULTIPLE TOYOTA DEALERSHIPS BUT THEY DID NOT HAVE ANY DIAGNOSIS. AT 15K MILES ON THE CAR DRIVING ON HIGHWAY (70MPH) THE HIGHLANDER LOST POWER AND STARTED LOUD NOISE. WHEN PULLED OVER FOUND OIL SMELL AND SMOKE FROM ENGINE. DURING EXA…

Look up ODI 11326088 at NHTSA ↗

ODI 11350939 · 2,800 mi

2019 HIGHLANDER PURCHASED 12/2019. I GUESS I AM LUCKY, MINE HAS NOT STALLED YET. VERY POOR THROTTLE RESPONSE. TAKEN TO AUTIO NATION TOYOTA FT MYERS 3 TIMES INCLUDING HAVING A REGIONAL REP THERE. HE CLAIMS MINE IS OPERATING WITHIN FACTORY SPECS. SUPPOSEDLY MINE IS NOT A PART OF THE FUEL PUMP ISSUE. NOT THAT IT MATTERS TOYOTA SAYS THE PARTS ARE NOT AVAILABLE. FACTORY REP SAYS MINE HAS 41 COMPUTERS. WHAT COULD POSSIBLY GO WRONG? YEH RIGHT LOOK AT THIS WEB SITE AND SEE THE SIMILAR COMPLAINTS ACROSS THE TOTAL TOYOTA LINE INCLUDING…

Look up ODI 11350939 at NHTSA ↗

4
ODI 11404938 · 11 mi

I BOUGHT THIS CAR NEW WITH ABOUT 11 MILE ON IT. THE TRANSMISSION IMMEDIATELY HAD SHIFTING ISSUES AS IT COULD NOT DECIDE WHAT FORWARD GEAR TO GO INTO AND SHIFTED HARD AND FELT AS IF IT WAS GOING INTO TWO GEARS AT ONE TIME AND AFTER A SHORT DRIVE THE INSTRUMENT CLUSTER WARNING DISPLAY INDICATED A CHECK ENGINE LIGHT AND WARNING THAT THE TRANSMISSION WAS OVERHEATING AND ACTED AS IF THE ENGINE WAS STARVING OF FUEL AS IT SURGED AND DID NOT DELIVER POWER TO GO BEYOND 35 MPH. AFTER I BOUGHT IT THE DEALER REASSURED ME AT LEAST THREE TIMES THAT THE CAR…

Look up ODI 11404938 at NHTSA ↗

ODI 11702125

Issue 1: I reported transmission issued to the dealership/service center where I purchased the car. They assured me its just the electronic transmission trying to find the right gear while driving. Continued to complaint about the jerks and shifting. Dealer warranty expired, then they agreed that I needed a new transmission. Fortunately I had an outside extended warranty otherwise they'd probably would have waited until that ended too. Status post the transmission, tuning, sensor replacements, spark plug replacement, and TPMS replacements all i…

Look up ODI 11702125 at NHTSA ↗

ODI 11711297

Transmission failure resulted in sudden loss of power while driving, creating a safety risk in traffic. Vehicle was unable to accelerate and required immediate repair. Put myself and my children at risk, as the car suddenly died while I was driving it. Prior to this, there were not issues. Has been routinely maintained and only has approx 83k miles. Toyota agreed that the transmission is the only issue with my car but won't cover the cost to replace it (10k) or the cost of a loaner vehicle. I have been without a car for almost a month while t…

Look up ODI 11711297 at NHTSA ↗

3
ODI 11300611 · 4,000 mi

WHEN TRYING TO COAST TO A STOP AT AROUND 4 MPH THE CAR WILL SLAM TO A STOP. DOES NOT ALWAYS DO THIS BUT IT'S SOMETIMES VERY HARD TO COME TO A SMOOTH STOP AS THE CARS BRAKING SYSTEM (REGENERATIVE BRAKING?) WILL KICK IN BY ITSELF. CAN BE DANGEROUS IF A CAR IS TAILING VERY CLOSE TO ME AS IT WILL SEEM LIKE I'M DRIVING UNPREDICTABLY. TOOK THE CAR TO A DEALER BUT THEY COULD NOT REPLICATE THE PROBLEM AT THE TIME. ALTHOUGH THE PROBLEM IS INTERMITTENT IT IS MORE LIKELY TO DO THIS WHEN THE CAR IS STILL WARMING UP.

Look up ODI 11300611 at NHTSA ↗

ODI 11734722

This vehicle safety complaint is regarding my 2019 Toyota Highlander XLE, VIN [XXX] . A Toyota-authorized dealership, Sansone Toyota in Avenel, New Jersey, documented that the front driver axle is prone to freezing in the differential. This is a serious safety concern because if the axle seizes while the vehicle is in motion, it could cause sudden loss of control. This vehicle is used regularly as our family vehicle, including to transport our family of 6 with our young children. I am extremely concerned about continued operation of the vehicl…

Look up ODI 11734722 at NHTSA ↗

ODI 11743106

8 speed transmission faulty

Look up ODI 11743106 at NHTSA ↗

0
1
ODI 11292174 · 10,000 mi

TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER. WHILE DRIVING 50 MPH, THE VEHICLE SHOOK UNCONTROLLABLY WITHOUT WARNING. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ALSO ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO HAMER TOYOTA (11041 SEPULVEDA BLVD, MISSION HILLS, CA 91345), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 10,000.

Look up ODI 11292174 at NHTSA ↗

Fuel/Propulsion System
6
ODI 11321447 · 1,000 mi

I OWN A 2019 TOYOTA HIGHLANDER, IT HAS STALLED SEVERAL TIMES DURING BUSY COMMUTE TO OR FROM WORK. I AM SO SCARED TO DRIVE THIS VEHICLE, THAT I REFUSE TO DRIVE IT TO ANY DESTINATION LONGER THAN 50 MILES. I NEED THIS CAR REPLACED, I HAVE THREE YOUNG CHILDREN, AND I PAYING FOR AN UNSAFE, UNRELIABLE CAR. I WOULD LIKE FOR TOYOTA TO REPLACE THIS VEHICLE.

Look up ODI 11321447 at NHTSA ↗

ODI 11350939 · 2,800 mi

2019 HIGHLANDER PURCHASED 12/2019. I GUESS I AM LUCKY, MINE HAS NOT STALLED YET. VERY POOR THROTTLE RESPONSE. TAKEN TO AUTIO NATION TOYOTA FT MYERS 3 TIMES INCLUDING HAVING A REGIONAL REP THERE. HE CLAIMS MINE IS OPERATING WITHIN FACTORY SPECS. SUPPOSEDLY MINE IS NOT A PART OF THE FUEL PUMP ISSUE. NOT THAT IT MATTERS TOYOTA SAYS THE PARTS ARE NOT AVAILABLE. FACTORY REP SAYS MINE HAS 41 COMPUTERS. WHAT COULD POSSIBLY GO WRONG? YEH RIGHT LOOK AT THIS WEB SITE AND SEE THE SIMILAR COMPLAINTS ACROSS THE TOTAL TOYOTA LINE INCLUDING…

Look up ODI 11350939 at NHTSA ↗

ODI 11364068 · 4,000 mi

WHEN SLOWING DOWN AND THEN TRYING TO ACCELERATE AGAIN THERE IS A HESITATION FROM WHEN I PUSH THE GAS PEDAL AND WHEN THE CAR ACTUALLY ACCELERATES. IT HAPPENS FROM A COMPLETE STOP SOMETIMES ALSO. SOMETIMES THE CAR JERKS WHEN IT DOES THIS. THE PASSENGER CAN FEEL IT ALSO

Look up ODI 11364068 at NHTSA ↗

—
5
ODI 11317671

THERE HAS BEEN A RECALL ISSUED ON THIS VEHICLE FROM 13 JAN 2020. THERE IS NO REMEDY YET. THE ISSUE HAS TO DO WITH THE FUEL PUMP MALFUNCTIONING, WHICH CAN LEAD TO LOSS OF POWER AND INCREASED RISK OF ACCIDENTS. HAVING BEEN IN A VEHICLE BEFORE WITH LOSS OF POWER IN RUSH HOUR TRAFFIC, I'M UNLIKELY TO WALK AWAY FROM THE SAME TYPE OF MALFUNCTION IF IT WERE TO HAPPEN AGAIN. I CAN'T DRIVE MY VEHICLE WITH ANY CONFIDENCE IT WILL BE SAFE. IT'S BEEN 2 MONTHS AND NO REMEDY IS YET AVAILABLE. THIS IS RIDICULOUS.

Look up ODI 11317671 at NHTSA ↗

ODI 11364068 · 4,000 mi

WHEN SLOWING DOWN AND THEN TRYING TO ACCELERATE AGAIN THERE IS A HESITATION FROM WHEN I PUSH THE GAS PEDAL AND WHEN THE CAR ACTUALLY ACCELERATES. IT HAPPENS FROM A COMPLETE STOP SOMETIMES ALSO. SOMETIMES THE CAR JERKS WHEN IT DOES THIS. THE PASSENGER CAN FEEL IT ALSO

Look up ODI 11364068 at NHTSA ↗

ODI 11389859

RECEIVED NOTICE OF RECALL MORE THAN 60 DAYS AGO, NHTSA NO.20V-682 "LOW PRESSURE FUEL PUMP MAY STALL VEHICLE AND CAUSE CRASH" CALLED BOTH MY DEALERSHIP AND TOYOTA WITH RESPONSE OF: "NO DATE FOR REMEDY" I HAVE TRAVEL PLANNED AND THIS 2019 HIGHLANDER SHOULD NOT BE ON THE ROAD FOR FEAR OF CRASH. WHY NO POSITIVE RESULT YET?

Look up ODI 11389859 at NHTSA ↗

23
ODI 11242822 · 5,100 mi

2019 HIGHLANDER XLE LOSES POWER, UNABLE TO ACCELERATE, & JERKS AND STALLS IN TRAFFIC.BOUGHT AT 200 MILES, CERTIFIED PREOWNED. IT IS A NIGHTMARE VEHICLE. ACCELERATOR HAS BEEN TOUCHY AND JUMPY AT TIMES, INTERMITTENTLY AT SLOW SPEEDS. FIRST TIME IT STALLED IT STARTED TO LOSE POWER PUT -PUT AND CHUG LIKE JERKING AND ALL DASH AND ELECTRICAL ON DASH WENT OUT, UNABLE TO ACCELERATE, THEN STALLED OUT IN ROAD, UNABLE TO STEER OR CONTROL VEHICLE. THIS OCCURRENCE WAS AFTER A LONGER PERIOD OF DRIVING. SECOND TIME IT STALLED OUT BEGAN TO LOSE POWER, PUTTER …

Look up ODI 11242822 at NHTSA ↗

ODI 11269776 · 22,847 mi

STOPPED AT A STOP LIGHT AND WHEN IT TURNED GREEN PUSHED ON THE GAS PEDAL. THE ENTIRE CAR JERKED AND DIDN'T HAVE ANY POWER TO GO THROUGH THE INTERSECTION. THE RPM GAGE BEGAN JUMPING AS THE CAR ROLLED. I ROLLED ON THROUGH THE INTERSECTION, WAS ALMOST HIT. HAD NO STEERING ABILITY. LIGHTS AND ALARMS BEGAN GOING OFF. MESSAGE BOARD SAID TRACTION CONTROL TURNED OFF. THEN CHECK ENGINE. THEN VISIT DEALER. THEN THE CAR DIED AT THE EDGE OF THE INTERSECTION AND WE PUSHED IT OFF THE HIGHWAY ONTO A COUNTY ROAD. IT WILL NOT START AT ALL. ACTS LIKE …

Look up ODI 11269776 at NHTSA ↗

ODI 11299706 · 16,500 mi

FUEL PUMP STOPS WORKING WHILE DRIVING ON HIGHWAY AT HIGH SPEEDS, VEHICLE RIDES ROUGH INTERMITTENTLY THEN SHUTS DOWN. VEHICLE WILL NOT START UP AGAIN.

Look up ODI 11299706 at NHTSA ↗

13
ODI 11242822 · 5,100 mi

2019 HIGHLANDER XLE LOSES POWER, UNABLE TO ACCELERATE, & JERKS AND STALLS IN TRAFFIC.BOUGHT AT 200 MILES, CERTIFIED PREOWNED. IT IS A NIGHTMARE VEHICLE. ACCELERATOR HAS BEEN TOUCHY AND JUMPY AT TIMES, INTERMITTENTLY AT SLOW SPEEDS. FIRST TIME IT STALLED IT STARTED TO LOSE POWER PUT -PUT AND CHUG LIKE JERKING AND ALL DASH AND ELECTRICAL ON DASH WENT OUT, UNABLE TO ACCELERATE, THEN STALLED OUT IN ROAD, UNABLE TO STEER OR CONTROL VEHICLE. THIS OCCURRENCE WAS AFTER A LONGER PERIOD OF DRIVING. SECOND TIME IT STALLED OUT BEGAN TO LOSE POWER, PUTTER …

Look up ODI 11242822 at NHTSA ↗

ODI 11316175 · 4,200 mi

VEHICLE INTERMITTENTLY CHUGS AND STALLS AT LOW SPEEDS. WHICH RESULTS IN POOR FUEL MILEAGE. VEHICLE HAS ALSO STALLED 3 OTHER OCCASIONS WITHOUT CHUGGING AND NOT IN MOTION, ALL 3 TIMES WAS WHILE AT A STOP LIGHT OR WHILE ATTEMPTING TO TURN. LOOSES POWER WITHOUT ENGINE MIL LIGHT DEALERSHIP INDICATED THE HYBRID SYSTEM HAS OVERHEATED 4 TIMES WITH NO ABILITY TO DUPLICATE. VEHICLE ALSO HAS HAD THE STEREO FLIP THROUGH NUMEROUS SCREENS WITHOUT BEING TOUCHED. AT ONE POINT WHEN IT STALLED THE VEHICLE STATED ' HYBRID SYSTEM INACTIVE ,PARK SAFELY', BUT IT WA…

Look up ODI 11316175 at NHTSA ↗

ODI 11324106 · 6,000 mi

TL* THE CONTACT LEASED A 2019 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING SLOW AND ATTEMPTING TO PARK IN A PARKING SPACE, THE ENTIRE INSTRUMENT PANEL FLASHED ALONG WITH A CHIME. THERE WAS A LOUD NOISE COMING FROM THE ENGINE WHILE THE VEHICLE PROPELLED FORWARD. THE BRAKE PEDAL WAS DEPRESSED TO STOP THE VEHICLE HOWEVER THE VEHICLE CONTINUED OVER A CURB AND CRASHED INTO A POLE WHERE IT CAME TO A STOP. THE VEHICLE WAS POWERED OFF IN ORDER FOR THE VEHICLE SPEED TO STOP. NO AIR BAGS DEPLOYED. THERE WERE NO INJURIES REPORTED. A POLICE REP…

Look up ODI 11324106 at NHTSA ↗

2
ODI 11526896

Vehicle check engine turned on to check AWD system after about 2 days when filling with gas the engine wouldn't start and had Low brake power message on dashboard. Checked code and got P0171 and P0174 which mean engine's air/fuel mixture becomes too lean for the Engine Control Module (ECM) to correct within its normal operating range there are many posts and threads about same issue on highlanders as old as 2017 please look into this issue that could potentially cause a hazard. will take vehicle in for inspection 06/13/23 at Toyota of Napervill…

Look up ODI 11526896 at NHTSA ↗

ODI 11678769

I had just driven up a steep driveway and made a slightly sharper than 90 degree turn at a very low speed to pull into a home parking spot when the car lunged forward suddenly and slammed into the stone wall of the house at a high speed. The section of this driveway after the turn is only 2.5 car lengths, but the car picked up enough speed to smash the front of the car in. The car was totaled and driver and side curtain airbags all deployed. I do not know why this happened as there is no way I would have hit the gas hard while pulling up to a b…

Look up ODI 11678769 at NHTSA ↗

00
Unknown Or Other
5
ODI 11364068 · 4,000 mi

WHEN SLOWING DOWN AND THEN TRYING TO ACCELERATE AGAIN THERE IS A HESITATION FROM WHEN I PUSH THE GAS PEDAL AND WHEN THE CAR ACTUALLY ACCELERATES. IT HAPPENS FROM A COMPLETE STOP SOMETIMES ALSO. SOMETIMES THE CAR JERKS WHEN IT DOES THIS. THE PASSENGER CAN FEEL IT ALSO

Look up ODI 11364068 at NHTSA ↗

ODI 11597098

While driving my car, the check engine light turned on and my car listed hybrid system malfunction as a flashing indicator. It lost all power in the middle of the road and I was unable to drive and move vehicle. This is the third incident with the same problem since purchasing.

Look up ODI 11597098 at NHTSA ↗

ODI 11661323

Hello, it seems that my vehicle is having a whirling noise when accelerating at different RPMs. When I researched, it isn’t an isolated incident because many others online are experiencing the same issue with most of them being told that the transmission must be replaced. And further investigation, I found that the issue could be the trans axle assembly component which can cause issues if not replaced.

Look up ODI 11661323 at NHTSA ↗

5
ODI 11317671

THERE HAS BEEN A RECALL ISSUED ON THIS VEHICLE FROM 13 JAN 2020. THERE IS NO REMEDY YET. THE ISSUE HAS TO DO WITH THE FUEL PUMP MALFUNCTIONING, WHICH CAN LEAD TO LOSS OF POWER AND INCREASED RISK OF ACCIDENTS. HAVING BEEN IN A VEHICLE BEFORE WITH LOSS OF POWER IN RUSH HOUR TRAFFIC, I'M UNLIKELY TO WALK AWAY FROM THE SAME TYPE OF MALFUNCTION IF IT WERE TO HAPPEN AGAIN. I CAN'T DRIVE MY VEHICLE WITH ANY CONFIDENCE IT WILL BE SAFE. IT'S BEEN 2 MONTHS AND NO REMEDY IS YET AVAILABLE. THIS IS RIDICULOUS.

Look up ODI 11317671 at NHTSA ↗

ODI 11364068 · 4,000 mi

WHEN SLOWING DOWN AND THEN TRYING TO ACCELERATE AGAIN THERE IS A HESITATION FROM WHEN I PUSH THE GAS PEDAL AND WHEN THE CAR ACTUALLY ACCELERATES. IT HAPPENS FROM A COMPLETE STOP SOMETIMES ALSO. SOMETIMES THE CAR JERKS WHEN IT DOES THIS. THE PASSENGER CAN FEEL IT ALSO

Look up ODI 11364068 at NHTSA ↗

ODI 11389859

RECEIVED NOTICE OF RECALL MORE THAN 60 DAYS AGO, NHTSA NO.20V-682 "LOW PRESSURE FUEL PUMP MAY STALL VEHICLE AND CAUSE CRASH" CALLED BOTH MY DEALERSHIP AND TOYOTA WITH RESPONSE OF: "NO DATE FOR REMEDY" I HAVE TRAVEL PLANNED AND THIS 2019 HIGHLANDER SHOULD NOT BE ON THE ROAD FOR FEAR OF CRASH. WHY NO POSITIVE RESULT YET?

Look up ODI 11389859 at NHTSA ↗

—
10
ODI 11244038 · 10,800 mi

WHILE DRIVING, THE VEHICLE HAD A SLIGHT LAG WHEN I APPLIED GAS THEN STARTED BEEPING AND PROVIDED THE WARNINGS: CHECK ENGINE, HYBRID SYSTEM MALFUNCTION, PRE-COLLISION SYSTEM MALFUNCTION, CHECK AWD SYSTEM. I TURNED THE CAR OFF MULTIPLE TIMES, THE ERRORS WERE STILL ON THE CAR THE NEXT MORNING WHEN I STARTED THE CAR TO TAKE IT TO THE SERVICE APPT. WHEN I GOT TO THE DEALERSHIP I TURNED THE CAR OFF TO CHECK IT IN, WHEN I CAME BACK THE ERROR WAS GONE. THEY CHECKED OUT THE CAR THEY SAID THERE WAS NOTHING WRONG WITH IT AND THOUGHT IT WAS JUST 'AMBIENT…

Look up ODI 11244038 at NHTSA ↗

ODI 11277232 · 13,000 mi

REAR HUMMING/BUZZING SOUND WHEN VEHICLE IS TURNED OFF.

Look up ODI 11277232 at NHTSA ↗

ODI 11389859

RECEIVED NOTICE OF RECALL MORE THAN 60 DAYS AGO, NHTSA NO.20V-682 "LOW PRESSURE FUEL PUMP MAY STALL VEHICLE AND CAUSE CRASH" CALLED BOTH MY DEALERSHIP AND TOYOTA WITH RESPONSE OF: "NO DATE FOR REMEDY" I HAVE TRAVEL PLANNED AND THIS 2019 HIGHLANDER SHOULD NOT BE ON THE ROAD FOR FEAR OF CRASH. WHY NO POSITIVE RESULT YET?

Look up ODI 11389859 at NHTSA ↗

9
ODI 11242461 · 200 mi

THE ENTIRE VOICE GUIDANCE SYSTEM IS INOPERATIVE ON MY ONE WEEK OLD 2019 HIGHLANDER HYBRID PLATINUM. NO AUDIBLE VOICE OR BEEPS WITH NAVIGATION ASSIST, NO PHONE ASSIST,, NO EYES-FREE ASSIST, NO DRIVER ANNOUNCE TO REAR CABIN VOICE, NO ENTERTAINMENT SYSTEM VOICE ASSIST. THIS IS A SAFETY HAZARD ELIMINATING HANDS FREE DRIVING, AND NO NAVIGATION GUIDANCE. I WAS ON UNFAMILIAR ROADS IN THE DARK OF NIGHT, ALONE, UNABLE TO OPERATE NECESSARY EQUIPMENT WHICH PROVED TO BE UNRELIABLE. I JUST LEARNED THAT THIS ISSUE HAS BEEN KNOWN TO TOYOTA FOR SEVERAL MONTHS…

Look up ODI 11242461 at NHTSA ↗

ODI 11435575

Since having recall work done my vehicles computer system has not been functioning the same. My vehicle has been stalling out and saying braking power low,stop in a safe place, charging system malfunction. I’ve reached out to Haley Toyota 8301 Midlothian Turnpike, Richmond, VA 23235 where the diagnostic was done and let them know of the error code I was given ( P0335) Crankshaft Position Sensor “A” Circuit. I took it in for diagnostic there and they told me they couldn’t find any issues with my vehicle , ( picked up Oct.3, 2021). It’s Oct.4 ,…

Look up ODI 11435575 at NHTSA ↗

ODI 11579038

I have a sporadic high pitch screeching beep when I start my car. It started about 3 months ago. It is so LOUD and glad I don’t have little kids or older adults I have to transport. I have noticed my SOS consistently blinks green and red.

Look up ODI 11579038 at NHTSA ↗

3
ODI 11258968 · 7,000 mi

ME AND MY FAMILY WERE LEAVING A HOTEL IN TARRYTOWN NY. I PARKED THE CAR: TOYOTA HIGHLANDER 2019 OUTSIDE, HELPED MY WIFE AND 21-MONTH BABY INTO THE BACK SEAT AND HAD TO PUT SOMETHING IN THE TRUNK BUT IT WAS LOCKED. IN THAT MOMENT THE CAR WAS IN PARK WITH THE ENGINE RUNNING; THE GROUND WAS NOT STEEP AT ALL: 5-10 DEGREES THE MOST. I TOOK OUT THE KEY FROM IGNITION TO GO OPEN THE TRUNK WITH THE BUTTON FROM THE REMOTE. SUDDENLY THE CAR STARTED ROLLING BACKWARDS WITH MY WIFE AND KID IN THE BACK SEAT. THERE WAS A SLOPE FEW FEET AWAY FROM WHERE I PARKED…

Look up ODI 11258968 at NHTSA ↗

ODI 11506152

There is a “squeak” type noise that sounds like fluid or air is being forced through a crack when the brakes are applied. It is intermittent as brakes remain applied, however it happens every time the brakes are applied and lasts until they are released. The local Toyota dealer diagnosed it as a failed brake master cylinder. After repair, the same noise continues. The dealers “master technician” was able to hear and reproduce the noise, but claim that it is from pressure building to help breaking. The young “master technician” stated that he …

Look up ODI 11506152 at NHTSA ↗

ODI 11526896

Vehicle check engine turned on to check AWD system after about 2 days when filling with gas the engine wouldn't start and had Low brake power message on dashboard. Checked code and got P0171 and P0174 which mean engine's air/fuel mixture becomes too lean for the Engine Control Module (ECM) to correct within its normal operating range there are many posts and threads about same issue on highlanders as old as 2017 please look into this issue that could potentially cause a hazard. will take vehicle in for inspection 06/13/23 at Toyota of Napervill…

Look up ODI 11526896 at NHTSA ↗

00
Engine
18
ODI 11321447 · 1,000 mi

I OWN A 2019 TOYOTA HIGHLANDER, IT HAS STALLED SEVERAL TIMES DURING BUSY COMMUTE TO OR FROM WORK. I AM SO SCARED TO DRIVE THIS VEHICLE, THAT I REFUSE TO DRIVE IT TO ANY DESTINATION LONGER THAN 50 MILES. I NEED THIS CAR REPLACED, I HAVE THREE YOUNG CHILDREN, AND I PAYING FOR AN UNSAFE, UNRELIABLE CAR. I WOULD LIKE FOR TOYOTA TO REPLACE THIS VEHICLE.

Look up ODI 11321447 at NHTSA ↗

ODI 11326088 · 15,000 mi

WITH 300MILES ON HIGHLANDER STARTED TO EXPERIENCE ISSUES IN DRIVING AND DROP IN PERFORMANCE. PERFORMANCE WAS VERY SIGNIFICANT ESPECIALLY NOTICEABLE IN MPG. AT SCENARIOS WHEN THE CAR WOULD NOT DRIVE UP THE HILL BUT REV TO MAX AND START ROLLING BACK WITH 'CLICKING' NOISE. TOYOTA WAS SEND TO SERVICE MANY TIMES AFTER TO MULTIPLE TOYOTA DEALERSHIPS BUT THEY DID NOT HAVE ANY DIAGNOSIS. AT 15K MILES ON THE CAR DRIVING ON HIGHWAY (70MPH) THE HIGHLANDER LOST POWER AND STARTED LOUD NOISE. WHEN PULLED OVER FOUND OIL SMELL AND SMOKE FROM ENGINE. DURING EXA…

Look up ODI 11326088 at NHTSA ↗

ODI 11350939 · 2,800 mi

2019 HIGHLANDER PURCHASED 12/2019. I GUESS I AM LUCKY, MINE HAS NOT STALLED YET. VERY POOR THROTTLE RESPONSE. TAKEN TO AUTIO NATION TOYOTA FT MYERS 3 TIMES INCLUDING HAVING A REGIONAL REP THERE. HE CLAIMS MINE IS OPERATING WITHIN FACTORY SPECS. SUPPOSEDLY MINE IS NOT A PART OF THE FUEL PUMP ISSUE. NOT THAT IT MATTERS TOYOTA SAYS THE PARTS ARE NOT AVAILABLE. FACTORY REP SAYS MINE HAS 41 COMPUTERS. WHAT COULD POSSIBLY GO WRONG? YEH RIGHT LOOK AT THIS WEB SITE AND SEE THE SIMILAR COMPLAINTS ACROSS THE TOTAL TOYOTA LINE INCLUDING…

Look up ODI 11350939 at NHTSA ↗

23
ODI 11242822 · 5,100 mi

2019 HIGHLANDER XLE LOSES POWER, UNABLE TO ACCELERATE, & JERKS AND STALLS IN TRAFFIC.BOUGHT AT 200 MILES, CERTIFIED PREOWNED. IT IS A NIGHTMARE VEHICLE. ACCELERATOR HAS BEEN TOUCHY AND JUMPY AT TIMES, INTERMITTENTLY AT SLOW SPEEDS. FIRST TIME IT STALLED IT STARTED TO LOSE POWER PUT -PUT AND CHUG LIKE JERKING AND ALL DASH AND ELECTRICAL ON DASH WENT OUT, UNABLE TO ACCELERATE, THEN STALLED OUT IN ROAD, UNABLE TO STEER OR CONTROL VEHICLE. THIS OCCURRENCE WAS AFTER A LONGER PERIOD OF DRIVING. SECOND TIME IT STALLED OUT BEGAN TO LOSE POWER, PUTTER …

Look up ODI 11242822 at NHTSA ↗

ODI 11269776 · 22,847 mi

STOPPED AT A STOP LIGHT AND WHEN IT TURNED GREEN PUSHED ON THE GAS PEDAL. THE ENTIRE CAR JERKED AND DIDN'T HAVE ANY POWER TO GO THROUGH THE INTERSECTION. THE RPM GAGE BEGAN JUMPING AS THE CAR ROLLED. I ROLLED ON THROUGH THE INTERSECTION, WAS ALMOST HIT. HAD NO STEERING ABILITY. LIGHTS AND ALARMS BEGAN GOING OFF. MESSAGE BOARD SAID TRACTION CONTROL TURNED OFF. THEN CHECK ENGINE. THEN VISIT DEALER. THEN THE CAR DIED AT THE EDGE OF THE INTERSECTION AND WE PUSHED IT OFF THE HIGHWAY ONTO A COUNTY ROAD. IT WILL NOT START AT ALL. ACTS LIKE …

Look up ODI 11269776 at NHTSA ↗

ODI 11299706 · 16,500 mi

FUEL PUMP STOPS WORKING WHILE DRIVING ON HIGHWAY AT HIGH SPEEDS, VEHICLE RIDES ROUGH INTERMITTENTLY THEN SHUTS DOWN. VEHICLE WILL NOT START UP AGAIN.

Look up ODI 11299706 at NHTSA ↗

10
ODI 11244038 · 10,800 mi

WHILE DRIVING, THE VEHICLE HAD A SLIGHT LAG WHEN I APPLIED GAS THEN STARTED BEEPING AND PROVIDED THE WARNINGS: CHECK ENGINE, HYBRID SYSTEM MALFUNCTION, PRE-COLLISION SYSTEM MALFUNCTION, CHECK AWD SYSTEM. I TURNED THE CAR OFF MULTIPLE TIMES, THE ERRORS WERE STILL ON THE CAR THE NEXT MORNING WHEN I STARTED THE CAR TO TAKE IT TO THE SERVICE APPT. WHEN I GOT TO THE DEALERSHIP I TURNED THE CAR OFF TO CHECK IT IN, WHEN I CAME BACK THE ERROR WAS GONE. THEY CHECKED OUT THE CAR THEY SAID THERE WAS NOTHING WRONG WITH IT AND THOUGHT IT WAS JUST 'AMBIENT…

Look up ODI 11244038 at NHTSA ↗

ODI 11277232 · 13,000 mi

REAR HUMMING/BUZZING SOUND WHEN VEHICLE IS TURNED OFF.

Look up ODI 11277232 at NHTSA ↗

ODI 11389859

RECEIVED NOTICE OF RECALL MORE THAN 60 DAYS AGO, NHTSA NO.20V-682 "LOW PRESSURE FUEL PUMP MAY STALL VEHICLE AND CAUSE CRASH" CALLED BOTH MY DEALERSHIP AND TOYOTA WITH RESPONSE OF: "NO DATE FOR REMEDY" I HAVE TRAVEL PLANNED AND THIS 2019 HIGHLANDER SHOULD NOT BE ON THE ROAD FOR FEAR OF CRASH. WHY NO POSITIVE RESULT YET?

Look up ODI 11389859 at NHTSA ↗

—
20
ODI 11231030 · 3,300 mi

TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER. WHEN THE CONTACT PUSHED THE IGNITION START BUTTON, THE VEHICLE FAILED TO START. THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO OXMOOR TOYOTA (LOCATED AT 8003 SHELBYVILLE RD, LOUISVILLE, KY 40222, [phone removed]) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,300.

Look up ODI 11231030 at NHTSA ↗

ODI 11242822 · 5,100 mi

2019 HIGHLANDER XLE LOSES POWER, UNABLE TO ACCELERATE, & JERKS AND STALLS IN TRAFFIC.BOUGHT AT 200 MILES, CERTIFIED PREOWNED. IT IS A NIGHTMARE VEHICLE. ACCELERATOR HAS BEEN TOUCHY AND JUMPY AT TIMES, INTERMITTENTLY AT SLOW SPEEDS. FIRST TIME IT STALLED IT STARTED TO LOSE POWER PUT -PUT AND CHUG LIKE JERKING AND ALL DASH AND ELECTRICAL ON DASH WENT OUT, UNABLE TO ACCELERATE, THEN STALLED OUT IN ROAD, UNABLE TO STEER OR CONTROL VEHICLE. THIS OCCURRENCE WAS AFTER A LONGER PERIOD OF DRIVING. SECOND TIME IT STALLED OUT BEGAN TO LOSE POWER, PUTTER …

Look up ODI 11242822 at NHTSA ↗

ODI 11316175 · 4,200 mi

VEHICLE INTERMITTENTLY CHUGS AND STALLS AT LOW SPEEDS. WHICH RESULTS IN POOR FUEL MILEAGE. VEHICLE HAS ALSO STALLED 3 OTHER OCCASIONS WITHOUT CHUGGING AND NOT IN MOTION, ALL 3 TIMES WAS WHILE AT A STOP LIGHT OR WHILE ATTEMPTING TO TURN. LOOSES POWER WITHOUT ENGINE MIL LIGHT DEALERSHIP INDICATED THE HYBRID SYSTEM HAS OVERHEATED 4 TIMES WITH NO ABILITY TO DUPLICATE. VEHICLE ALSO HAS HAD THE STEREO FLIP THROUGH NUMEROUS SCREENS WITHOUT BEING TOUCHED. AT ONE POINT WHEN IT STALLED THE VEHICLE STATED ' HYBRID SYSTEM INACTIVE ,PARK SAFELY', BUT IT WA…

Look up ODI 11316175 at NHTSA ↗

1
ODI 11531205

While I am driving my Toyota Highlander XLE 2019 in a parking lot to park my car, I stopped to yield to people crossing and I slowed down and applied brake , but my car stopped and unable to restart as car display showing an error - Braking Power Low I unable to star the car and ended up towing to Toyota Dealer ship in Plano,TX I am still waiting for Dealer to check on and advise on the issue I feel this is huge safety issue as car can stop in middle of traffic or on busy highway with out any warning and can cause a serious accident I am real…

Look up ODI 11531205 at NHTSA ↗

00
Electrical System
4
ODI 11404938 · 11 mi

I BOUGHT THIS CAR NEW WITH ABOUT 11 MILE ON IT. THE TRANSMISSION IMMEDIATELY HAD SHIFTING ISSUES AS IT COULD NOT DECIDE WHAT FORWARD GEAR TO GO INTO AND SHIFTED HARD AND FELT AS IF IT WAS GOING INTO TWO GEARS AT ONE TIME AND AFTER A SHORT DRIVE THE INSTRUMENT CLUSTER WARNING DISPLAY INDICATED A CHECK ENGINE LIGHT AND WARNING THAT THE TRANSMISSION WAS OVERHEATING AND ACTED AS IF THE ENGINE WAS STARVING OF FUEL AS IT SURGED AND DID NOT DELIVER POWER TO GO BEYOND 35 MPH. AFTER I BOUGHT IT THE DEALER REASSURED ME AT LEAST THREE TIMES THAT THE CAR…

Look up ODI 11404938 at NHTSA ↗

ODI 11702125

Issue 1: I reported transmission issued to the dealership/service center where I purchased the car. They assured me its just the electronic transmission trying to find the right gear while driving. Continued to complaint about the jerks and shifting. Dealer warranty expired, then they agreed that I needed a new transmission. Fortunately I had an outside extended warranty otherwise they'd probably would have waited until that ended too. Status post the transmission, tuning, sensor replacements, spark plug replacement, and TPMS replacements all i…

Look up ODI 11702125 at NHTSA ↗

ODI 11711297

Transmission failure resulted in sudden loss of power while driving, creating a safety risk in traffic. Vehicle was unable to accelerate and required immediate repair. Put myself and my children at risk, as the car suddenly died while I was driving it. Prior to this, there were not issues. Has been routinely maintained and only has approx 83k miles. Toyota agreed that the transmission is the only issue with my car but won't cover the cost to replace it (10k) or the cost of a loaner vehicle. I have been without a car for almost a month while t…

Look up ODI 11711297 at NHTSA ↗

13
ODI 11242822 · 5,100 mi

2019 HIGHLANDER XLE LOSES POWER, UNABLE TO ACCELERATE, & JERKS AND STALLS IN TRAFFIC.BOUGHT AT 200 MILES, CERTIFIED PREOWNED. IT IS A NIGHTMARE VEHICLE. ACCELERATOR HAS BEEN TOUCHY AND JUMPY AT TIMES, INTERMITTENTLY AT SLOW SPEEDS. FIRST TIME IT STALLED IT STARTED TO LOSE POWER PUT -PUT AND CHUG LIKE JERKING AND ALL DASH AND ELECTRICAL ON DASH WENT OUT, UNABLE TO ACCELERATE, THEN STALLED OUT IN ROAD, UNABLE TO STEER OR CONTROL VEHICLE. THIS OCCURRENCE WAS AFTER A LONGER PERIOD OF DRIVING. SECOND TIME IT STALLED OUT BEGAN TO LOSE POWER, PUTTER …

Look up ODI 11242822 at NHTSA ↗

ODI 11316175 · 4,200 mi

VEHICLE INTERMITTENTLY CHUGS AND STALLS AT LOW SPEEDS. WHICH RESULTS IN POOR FUEL MILEAGE. VEHICLE HAS ALSO STALLED 3 OTHER OCCASIONS WITHOUT CHUGGING AND NOT IN MOTION, ALL 3 TIMES WAS WHILE AT A STOP LIGHT OR WHILE ATTEMPTING TO TURN. LOOSES POWER WITHOUT ENGINE MIL LIGHT DEALERSHIP INDICATED THE HYBRID SYSTEM HAS OVERHEATED 4 TIMES WITH NO ABILITY TO DUPLICATE. VEHICLE ALSO HAS HAD THE STEREO FLIP THROUGH NUMEROUS SCREENS WITHOUT BEING TOUCHED. AT ONE POINT WHEN IT STALLED THE VEHICLE STATED ' HYBRID SYSTEM INACTIVE ,PARK SAFELY', BUT IT WA…

Look up ODI 11316175 at NHTSA ↗

ODI 11324106 · 6,000 mi

TL* THE CONTACT LEASED A 2019 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING SLOW AND ATTEMPTING TO PARK IN A PARKING SPACE, THE ENTIRE INSTRUMENT PANEL FLASHED ALONG WITH A CHIME. THERE WAS A LOUD NOISE COMING FROM THE ENGINE WHILE THE VEHICLE PROPELLED FORWARD. THE BRAKE PEDAL WAS DEPRESSED TO STOP THE VEHICLE HOWEVER THE VEHICLE CONTINUED OVER A CURB AND CRASHED INTO A POLE WHERE IT CAME TO A STOP. THE VEHICLE WAS POWERED OFF IN ORDER FOR THE VEHICLE SPEED TO STOP. NO AIR BAGS DEPLOYED. THERE WERE NO INJURIES REPORTED. A POLICE REP…

Look up ODI 11324106 at NHTSA ↗

9
ODI 11242461 · 200 mi

THE ENTIRE VOICE GUIDANCE SYSTEM IS INOPERATIVE ON MY ONE WEEK OLD 2019 HIGHLANDER HYBRID PLATINUM. NO AUDIBLE VOICE OR BEEPS WITH NAVIGATION ASSIST, NO PHONE ASSIST,, NO EYES-FREE ASSIST, NO DRIVER ANNOUNCE TO REAR CABIN VOICE, NO ENTERTAINMENT SYSTEM VOICE ASSIST. THIS IS A SAFETY HAZARD ELIMINATING HANDS FREE DRIVING, AND NO NAVIGATION GUIDANCE. I WAS ON UNFAMILIAR ROADS IN THE DARK OF NIGHT, ALONE, UNABLE TO OPERATE NECESSARY EQUIPMENT WHICH PROVED TO BE UNRELIABLE. I JUST LEARNED THAT THIS ISSUE HAS BEEN KNOWN TO TOYOTA FOR SEVERAL MONTHS…

Look up ODI 11242461 at NHTSA ↗

ODI 11435575

Since having recall work done my vehicles computer system has not been functioning the same. My vehicle has been stalling out and saying braking power low,stop in a safe place, charging system malfunction. I’ve reached out to Haley Toyota 8301 Midlothian Turnpike, Richmond, VA 23235 where the diagnostic was done and let them know of the error code I was given ( P0335) Crankshaft Position Sensor “A” Circuit. I took it in for diagnostic there and they told me they couldn’t find any issues with my vehicle , ( picked up Oct.3, 2021). It’s Oct.4 ,…

Look up ODI 11435575 at NHTSA ↗

ODI 11579038

I have a sporadic high pitch screeching beep when I start my car. It started about 3 months ago. It is so LOUD and glad I don’t have little kids or older adults I have to transport. I have noticed my SOS consistently blinks green and red.

Look up ODI 11579038 at NHTSA ↗

20
ODI 11231030 · 3,300 mi

TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER. WHEN THE CONTACT PUSHED THE IGNITION START BUTTON, THE VEHICLE FAILED TO START. THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO OXMOOR TOYOTA (LOCATED AT 8003 SHELBYVILLE RD, LOUISVILLE, KY 40222, [phone removed]) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,300.

Look up ODI 11231030 at NHTSA ↗

ODI 11242822 · 5,100 mi

2019 HIGHLANDER XLE LOSES POWER, UNABLE TO ACCELERATE, & JERKS AND STALLS IN TRAFFIC.BOUGHT AT 200 MILES, CERTIFIED PREOWNED. IT IS A NIGHTMARE VEHICLE. ACCELERATOR HAS BEEN TOUCHY AND JUMPY AT TIMES, INTERMITTENTLY AT SLOW SPEEDS. FIRST TIME IT STALLED IT STARTED TO LOSE POWER PUT -PUT AND CHUG LIKE JERKING AND ALL DASH AND ELECTRICAL ON DASH WENT OUT, UNABLE TO ACCELERATE, THEN STALLED OUT IN ROAD, UNABLE TO STEER OR CONTROL VEHICLE. THIS OCCURRENCE WAS AFTER A LONGER PERIOD OF DRIVING. SECOND TIME IT STALLED OUT BEGAN TO LOSE POWER, PUTTER …

Look up ODI 11242822 at NHTSA ↗

ODI 11316175 · 4,200 mi

VEHICLE INTERMITTENTLY CHUGS AND STALLS AT LOW SPEEDS. WHICH RESULTS IN POOR FUEL MILEAGE. VEHICLE HAS ALSO STALLED 3 OTHER OCCASIONS WITHOUT CHUGGING AND NOT IN MOTION, ALL 3 TIMES WAS WHILE AT A STOP LIGHT OR WHILE ATTEMPTING TO TURN. LOOSES POWER WITHOUT ENGINE MIL LIGHT DEALERSHIP INDICATED THE HYBRID SYSTEM HAS OVERHEATED 4 TIMES WITH NO ABILITY TO DUPLICATE. VEHICLE ALSO HAS HAD THE STEREO FLIP THROUGH NUMEROUS SCREENS WITHOUT BEING TOUCHED. AT ONE POINT WHEN IT STALLED THE VEHICLE STATED ' HYBRID SYSTEM INACTIVE ,PARK SAFELY', BUT IT WA…

Look up ODI 11316175 at NHTSA ↗

—
1
ODI 11291140 · 300 mi

WE STARTED THE VEHICLE THAT IS PARKED IN FRONT OF OUR HOUSE AT AROUND 8AM TO GET SOME GROCERIES. THE VEHICLE STARTED AND EVERYTHING SEEMED NORMAL. SHIFTED TO D AND STARTED MOVING AND AS I WAS LEAVING THE SPOT, I PUSHED THE BREAK TO MAKE A LEFT TURN AND IT WON'T STOP. PUSHED THE BREAK PAD SEVERAL TIMES AND THE CAR WON'T STOP. FINALLY MOVED THE GEAR TO P AND IT STOPPED AND THE ENGINE TURNED OFF. I STARTED THE ENGINE AGAIN AND TRIED TO REVERSE IT, IT WON'T REVERSE AND ONLY GOING FORWARD. I CALLED AUTONATION TOYOTA OF LEESBURG, THEY TOWED THE…

Look up ODI 11291140 at NHTSA ↗

1
ODI 11329138 · 85,000 mi

TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING AT UNDISCLOSED SPEEDS, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE RECURRED SEVERAL TIMES. TOYOTA OF CULVER CITY LOCATED AT 9077 WASHINGTON BLVD, CULVER CITY CA, 90232, WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED.…

Look up ODI 11329138 at NHTSA ↗

1
ODI 11693031

Clog of evaporator box caused water intrusion into vehicle. Water leaked onto Airbag ECU causing malfunction and requiring replacement of Airbag ECU.

Look up ODI 11693031 at NHTSA ↗

Service Brakes
3
ODI 11300611 · 4,000 mi

WHEN TRYING TO COAST TO A STOP AT AROUND 4 MPH THE CAR WILL SLAM TO A STOP. DOES NOT ALWAYS DO THIS BUT IT'S SOMETIMES VERY HARD TO COME TO A SMOOTH STOP AS THE CARS BRAKING SYSTEM (REGENERATIVE BRAKING?) WILL KICK IN BY ITSELF. CAN BE DANGEROUS IF A CAR IS TAILING VERY CLOSE TO ME AS IT WILL SEEM LIKE I'M DRIVING UNPREDICTABLY. TOOK THE CAR TO A DEALER BUT THEY COULD NOT REPLICATE THE PROBLEM AT THE TIME. ALTHOUGH THE PROBLEM IS INTERMITTENT IT IS MORE LIKELY TO DO THIS WHEN THE CAR IS STILL WARMING UP.

Look up ODI 11300611 at NHTSA ↗

ODI 11734722

This vehicle safety complaint is regarding my 2019 Toyota Highlander XLE, VIN [XXX] . A Toyota-authorized dealership, Sansone Toyota in Avenel, New Jersey, documented that the front driver axle is prone to freezing in the differential. This is a serious safety concern because if the axle seizes while the vehicle is in motion, it could cause sudden loss of control. This vehicle is used regularly as our family vehicle, including to transport our family of 6 with our young children. I am extremely concerned about continued operation of the vehicl…

Look up ODI 11734722 at NHTSA ↗

ODI 11743106

8 speed transmission faulty

Look up ODI 11743106 at NHTSA ↗

2
ODI 11526896

Vehicle check engine turned on to check AWD system after about 2 days when filling with gas the engine wouldn't start and had Low brake power message on dashboard. Checked code and got P0171 and P0174 which mean engine's air/fuel mixture becomes too lean for the Engine Control Module (ECM) to correct within its normal operating range there are many posts and threads about same issue on highlanders as old as 2017 please look into this issue that could potentially cause a hazard. will take vehicle in for inspection 06/13/23 at Toyota of Napervill…

Look up ODI 11526896 at NHTSA ↗

ODI 11678769

I had just driven up a steep driveway and made a slightly sharper than 90 degree turn at a very low speed to pull into a home parking spot when the car lunged forward suddenly and slammed into the stone wall of the house at a high speed. The section of this driveway after the turn is only 2.5 car lengths, but the car picked up enough speed to smash the front of the car in. The car was totaled and driver and side curtain airbags all deployed. I do not know why this happened as there is no way I would have hit the gas hard while pulling up to a b…

Look up ODI 11678769 at NHTSA ↗

3
ODI 11258968 · 7,000 mi

ME AND MY FAMILY WERE LEAVING A HOTEL IN TARRYTOWN NY. I PARKED THE CAR: TOYOTA HIGHLANDER 2019 OUTSIDE, HELPED MY WIFE AND 21-MONTH BABY INTO THE BACK SEAT AND HAD TO PUT SOMETHING IN THE TRUNK BUT IT WAS LOCKED. IN THAT MOMENT THE CAR WAS IN PARK WITH THE ENGINE RUNNING; THE GROUND WAS NOT STEEP AT ALL: 5-10 DEGREES THE MOST. I TOOK OUT THE KEY FROM IGNITION TO GO OPEN THE TRUNK WITH THE BUTTON FROM THE REMOTE. SUDDENLY THE CAR STARTED ROLLING BACKWARDS WITH MY WIFE AND KID IN THE BACK SEAT. THERE WAS A SLOPE FEW FEET AWAY FROM WHERE I PARKED…

Look up ODI 11258968 at NHTSA ↗

ODI 11506152

There is a “squeak” type noise that sounds like fluid or air is being forced through a crack when the brakes are applied. It is intermittent as brakes remain applied, however it happens every time the brakes are applied and lasts until they are released. The local Toyota dealer diagnosed it as a failed brake master cylinder. After repair, the same noise continues. The dealers “master technician” was able to hear and reproduce the noise, but claim that it is from pressure building to help breaking. The young “master technician” stated that he …

Look up ODI 11506152 at NHTSA ↗

ODI 11526896

Vehicle check engine turned on to check AWD system after about 2 days when filling with gas the engine wouldn't start and had Low brake power message on dashboard. Checked code and got P0171 and P0174 which mean engine's air/fuel mixture becomes too lean for the Engine Control Module (ECM) to correct within its normal operating range there are many posts and threads about same issue on highlanders as old as 2017 please look into this issue that could potentially cause a hazard. will take vehicle in for inspection 06/13/23 at Toyota of Napervill…

Look up ODI 11526896 at NHTSA ↗

1
ODI 11531205

While I am driving my Toyota Highlander XLE 2019 in a parking lot to park my car, I stopped to yield to people crossing and I slowed down and applied brake , but my car stopped and unable to restart as car display showing an error - Braking Power Low I unable to star the car and ended up towing to Toyota Dealer ship in Plano,TX I am still waiting for Dealer to check on and advise on the issue I feel this is huge safety issue as car can stop in middle of traffic or on busy highway with out any warning and can cause a serious accident I am real…

Look up ODI 11531205 at NHTSA ↗

1
ODI 11291140 · 300 mi

WE STARTED THE VEHICLE THAT IS PARKED IN FRONT OF OUR HOUSE AT AROUND 8AM TO GET SOME GROCERIES. THE VEHICLE STARTED AND EVERYTHING SEEMED NORMAL. SHIFTED TO D AND STARTED MOVING AND AS I WAS LEAVING THE SPOT, I PUSHED THE BREAK TO MAKE A LEFT TURN AND IT WON'T STOP. PUSHED THE BREAK PAD SEVERAL TIMES AND THE CAR WON'T STOP. FINALLY MOVED THE GEAR TO P AND IT STOPPED AND THE ENGINE TURNED OFF. I STARTED THE ENGINE AGAIN AND TRIED TO REVERSE IT, IT WON'T REVERSE AND ONLY GOING FORWARD. I CALLED AUTONATION TOYOTA OF LEESBURG, THEY TOWED THE…

Look up ODI 11291140 at NHTSA ↗

—0
1
ODI 11426668

While driving onto an exit ramp I applied my brakes to my 2019 Toyota Highlander but the engine just roared up, took my foot off the brake and applied both feet to the brakes and the engine roared up again, I then came up right behind a car at the intersection and the front end collision did not stop me so I survived to the left lane but then I was headed into the highway and was T-boned by another Toyota Highlander and came to a stop on the right side of the highway. All the air bags deployed in the other SUV but none deployed in mine. The fir…

Look up ODI 11426668 at NHTSA ↗

Fuel System, Gasoline0000
1
ODI 11329138 · 85,000 mi

TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING AT UNDISCLOSED SPEEDS, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE RECURRED SEVERAL TIMES. TOYOTA OF CULVER CITY LOCATED AT 9077 WASHINGTON BLVD, CULVER CITY CA, 90232, WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED.…

Look up ODI 11329138 at NHTSA ↗

0—0
Air Bags
1
ODI 11292174 · 10,000 mi

TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER. WHILE DRIVING 50 MPH, THE VEHICLE SHOOK UNCONTROLLABLY WITHOUT WARNING. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ALSO ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO HAMER TOYOTA (11041 SEPULVEDA BLVD, MISSION HILLS, CA 91345), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 10,000.

Look up ODI 11292174 at NHTSA ↗

000
1
ODI 11693031

Clog of evaporator box caused water intrusion into vehicle. Water leaked onto Airbag ECU causing malfunction and requiring replacement of Airbag ECU.

Look up ODI 11693031 at NHTSA ↗

1
ODI 11426668

While driving onto an exit ramp I applied my brakes to my 2019 Toyota Highlander but the engine just roared up, took my foot off the brake and applied both feet to the brakes and the engine roared up again, I then came up right behind a car at the intersection and the front end collision did not stop me so I survived to the left lane but then I was headed into the highway and was T-boned by another Toyota Highlander and came to a stop on the right side of the highway. All the air bags deployed in the other SUV but none deployed in mine. The fir…

Look up ODI 11426668 at NHTSA ↗

0—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

8 patterns with matching reports.

Warning lights and dashboard alerts

85 mentions · 17.6% of complaints

Median mileage: 40,000 mi (41 usable records).

ODI 11244038 · 10,800 mi

WHILE DRIVING, THE VEHICLE HAD A SLIGHT LAG WHEN I APPLIED GAS THEN STARTED BEEPING AND PROVIDED THE WARNINGS: CHECK ENGINE, HYBRID SYSTEM MALFUNCTION, PRE-COLLISION SYSTEM MALFUNCTION, CHECK AWD SYSTEM. I TURNED THE CAR OFF MULTIPLE TIMES, THE ERRORS WERE STILL ON THE CAR THE NEXT MORNING WHEN I STARTED THE CAR TO TAKE IT TO THE SERVICE APPT. WHEN I GOT TO THE DEALERSHIP I TURNED THE CAR OFF TO CHECK IT IN, WHEN I CAME BACK THE ERROR WAS GONE. THEY CHECKED OUT THE CAR THEY SAID THERE WAS NOTHING WRONG WITH IT AND THOUGHT IT WAS JUST 'AMBIENT…

Look up ODI 11244038 at NHTSA ↗

ODI 11254630 · 13,000 mi

2019 HIGHLANDER XLE JERKS AND STALLS, THEN LOSES POWER. THIS OCCURED ON A NEWLY PURCHASED VEHICLE THAT HAS APPROXIMATELY 13K MILES ON IT, IN STOP AND GO TRAFFIC ON A SUB-URBAN STREET. NO CHECK ENGINE LIGHT OR OTHER ALERT CAME ON, PROVIDING NO INDICATION TO THE DRIVER OF THE ISSUE. WAS ABLE TO RESTART THE VEHICLE AND DRIVE IT TO THE DEALERSHIP. THEY SAID IT WAS A FUEL PRESSURE ISSUE, AND ARE REPLACING THE FUEL PUMP - A PART THAT USUALLY LASTS MORE THAN 200,000 MILES. I HAVE NO IDEA WHETHER THIS IS A FUEL PUMP ISSUE, OR A FUEL REGULATION ISSUE, A…

Look up ODI 11254630 at NHTSA ↗

ODI 11269776 · 22,847 mi

STOPPED AT A STOP LIGHT AND WHEN IT TURNED GREEN PUSHED ON THE GAS PEDAL. THE ENTIRE CAR JERKED AND DIDN'T HAVE ANY POWER TO GO THROUGH THE INTERSECTION. THE RPM GAGE BEGAN JUMPING AS THE CAR ROLLED. I ROLLED ON THROUGH THE INTERSECTION, WAS ALMOST HIT. HAD NO STEERING ABILITY. LIGHTS AND ALARMS BEGAN GOING OFF. MESSAGE BOARD SAID TRACTION CONTROL TURNED OFF. THEN CHECK ENGINE. THEN VISIT DEALER. THEN THE CAR DIED AT THE EDGE OF THE INTERSECTION AND WE PUSHED IT OFF THE HIGHWAY ONTO A COUNTY ROAD. IT WILL NOT START AT ALL. ACTS LIKE …

Look up ODI 11269776 at NHTSA ↗

Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

75 mentions · 15.5% of complaints

Median mileage: 5,050 mi (28 usable records).

ODI 11242822 · 5,100 mi

2019 HIGHLANDER XLE LOSES POWER, UNABLE TO ACCELERATE, & JERKS AND STALLS IN TRAFFIC.BOUGHT AT 200 MILES, CERTIFIED PREOWNED. IT IS A NIGHTMARE VEHICLE. ACCELERATOR HAS BEEN TOUCHY AND JUMPY AT TIMES, INTERMITTENTLY AT SLOW SPEEDS. FIRST TIME IT STALLED IT STARTED TO LOSE POWER PUT -PUT AND CHUG LIKE JERKING AND ALL DASH AND ELECTRICAL ON DASH WENT OUT, UNABLE TO ACCELERATE, THEN STALLED OUT IN ROAD, UNABLE TO STEER OR CONTROL VEHICLE. THIS OCCURRENCE WAS AFTER A LONGER PERIOD OF DRIVING. SECOND TIME IT STALLED OUT BEGAN TO LOSE POWER, PUTTER …

Look up ODI 11242822 at NHTSA ↗

ODI 11254630 · 13,000 mi

2019 HIGHLANDER XLE JERKS AND STALLS, THEN LOSES POWER. THIS OCCURED ON A NEWLY PURCHASED VEHICLE THAT HAS APPROXIMATELY 13K MILES ON IT, IN STOP AND GO TRAFFIC ON A SUB-URBAN STREET. NO CHECK ENGINE LIGHT OR OTHER ALERT CAME ON, PROVIDING NO INDICATION TO THE DRIVER OF THE ISSUE. WAS ABLE TO RESTART THE VEHICLE AND DRIVE IT TO THE DEALERSHIP. THEY SAID IT WAS A FUEL PRESSURE ISSUE, AND ARE REPLACING THE FUEL PUMP - A PART THAT USUALLY LASTS MORE THAN 200,000 MILES. I HAVE NO IDEA WHETHER THIS IS A FUEL PUMP ISSUE, OR A FUEL REGULATION ISSUE, A…

Look up ODI 11254630 at NHTSA ↗

ODI 11258431 · 5,000 mi

HYBRID HIGHLANDER STALLED AS I WAS PULLING OUT OF DRIVEWAY, WAS IN MOTION WHEN MY CAR COASTED TO A COMPLETE STOP, COULD NOT BRAKE, ALL POWER SEEMED TO SHUT DOWN. MESSAGE APPEARED SAYING: HYBRID SYSTEM MALFUNCTION CONTACT DEALER. CAR WAS TOWED TO DEALER AND THE DIAGNOSTIC REPORT WAS TO IMMEDIATELY CALL TOYOTA CORPORATION. CONSUMER REPORTS SAID THIS HAS BEEN A PAST ISSUE WITH HYBRID PRIUS AND SOME HIGHLANDERS. IS TOYOTA HIDING NEW ISSUES? I AM AFRAID THAT THIS CAR WILL DIE ON A BUSY HIGHWAY, DEALER SAID IT NEEDED A NEW "WIRING HARNESS"..(?)…

Look up ODI 11258431 at NHTSA ↗

Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Hard or delayed shifting

30 mentions · 6.2% of complaints

Median mileage: 10,000 mi (13 usable records).

ODI 11242822 · 5,100 mi

2019 HIGHLANDER XLE LOSES POWER, UNABLE TO ACCELERATE, & JERKS AND STALLS IN TRAFFIC.BOUGHT AT 200 MILES, CERTIFIED PREOWNED. IT IS A NIGHTMARE VEHICLE. ACCELERATOR HAS BEEN TOUCHY AND JUMPY AT TIMES, INTERMITTENTLY AT SLOW SPEEDS. FIRST TIME IT STALLED IT STARTED TO LOSE POWER PUT -PUT AND CHUG LIKE JERKING AND ALL DASH AND ELECTRICAL ON DASH WENT OUT, UNABLE TO ACCELERATE, THEN STALLED OUT IN ROAD, UNABLE TO STEER OR CONTROL VEHICLE. THIS OCCURRENCE WAS AFTER A LONGER PERIOD OF DRIVING. SECOND TIME IT STALLED OUT BEGAN TO LOSE POWER, PUTTER …

Look up ODI 11242822 at NHTSA ↗

ODI 11254630 · 13,000 mi

2019 HIGHLANDER XLE JERKS AND STALLS, THEN LOSES POWER. THIS OCCURED ON A NEWLY PURCHASED VEHICLE THAT HAS APPROXIMATELY 13K MILES ON IT, IN STOP AND GO TRAFFIC ON A SUB-URBAN STREET. NO CHECK ENGINE LIGHT OR OTHER ALERT CAME ON, PROVIDING NO INDICATION TO THE DRIVER OF THE ISSUE. WAS ABLE TO RESTART THE VEHICLE AND DRIVE IT TO THE DEALERSHIP. THEY SAID IT WAS A FUEL PRESSURE ISSUE, AND ARE REPLACING THE FUEL PUMP - A PART THAT USUALLY LASTS MORE THAN 200,000 MILES. I HAVE NO IDEA WHETHER THIS IS A FUEL PUMP ISSUE, OR A FUEL REGULATION ISSUE, A…

Look up ODI 11254630 at NHTSA ↗

ODI 11269776 · 22,847 mi

STOPPED AT A STOP LIGHT AND WHEN IT TURNED GREEN PUSHED ON THE GAS PEDAL. THE ENTIRE CAR JERKED AND DIDN'T HAVE ANY POWER TO GO THROUGH THE INTERSECTION. THE RPM GAGE BEGAN JUMPING AS THE CAR ROLLED. I ROLLED ON THROUGH THE INTERSECTION, WAS ALMOST HIT. HAD NO STEERING ABILITY. LIGHTS AND ALARMS BEGAN GOING OFF. MESSAGE BOARD SAID TRACTION CONTROL TURNED OFF. THEN CHECK ENGINE. THEN VISIT DEALER. THEN THE CAR DIED AT THE EDGE OF THE INTERSECTION AND WE PUSHED IT OFF THE HIGHWAY ONTO A COUNTY ROAD. IT WILL NOT START AT ALL. ACTS LIKE …

Look up ODI 11269776 at NHTSA ↗

Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Brake response concerns

7 mentions · 1.4% of complaints

Median mileage: 17,500 mi (6 usable records).

ODI 11300668 · 300 mi

MY 2019 HIGHLANDER (SE V6 WITH ONLY 490 MILES) STARTED HAVING HIGH IDLE RPM ISSUES AT ABOUT 300 MILES. AT STOP SIGNS/RED LIGHTS YOU REALLY HAVE TO KEEP YOUR FOOT ON THE BRAKE PEDAL. THE VEHICLE LURCHES FORWARD WHEN RELEASING THE BRAKE PEDAL. LET OFF THE BRAKE, THE VEHICLE TAKES OFF (SAME THING IN REVERSE) MAKING DRIVING IT UNSAFE AND DANGEROUS. PULLING INTO OUR GARAGE IS NOT FUN. I SHOULD NOTE THAT THIS HIGH RPM ISSUE HAPPENS WHETHER THE START STOP IS ACTIVATED OR NOT ACTIVATED. TO MAKE MATTERS WORST, DRIVING ON SNOW COVERED ROADS IS A REAL PRO…

Look up ODI 11300668 at NHTSA ↗

ODI 11324106 · 6,000 mi

TL* THE CONTACT LEASED A 2019 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING SLOW AND ATTEMPTING TO PARK IN A PARKING SPACE, THE ENTIRE INSTRUMENT PANEL FLASHED ALONG WITH A CHIME. THERE WAS A LOUD NOISE COMING FROM THE ENGINE WHILE THE VEHICLE PROPELLED FORWARD. THE BRAKE PEDAL WAS DEPRESSED TO STOP THE VEHICLE HOWEVER THE VEHICLE CONTINUED OVER A CURB AND CRASHED INTO A POLE WHERE IT CAME TO A STOP. THE VEHICLE WAS POWERED OFF IN ORDER FOR THE VEHICLE SPEED TO STOP. NO AIR BAGS DEPLOYED. THERE WERE NO INJURIES REPORTED. A POLICE REP…

Look up ODI 11324106 at NHTSA ↗

ODI 11476407 · 27,500 mi

The contact owns a 2019 Toyota Highlander. The contact stated while parking the vehicle, the brake pedal was depressed and went to the floor; however, the vehicle failed to respond. There were several unknown warning lights illuminated. The contact turned off the vehicle to reduce forward motion and stop the vehicle. The vehicle was towed to the dealer for diagnostic testing however, the mechanic was unable to determine the cause of the failure. The contact stated that a similar failure recurred, and the vehicle was taken to the dealer however,…

Look up ODI 11476407 at NHTSA ↗

Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Battery drain and no-start mentions

6 mentions · 1.2% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11442096

I was driving and stopped at a red light on 4 lane intersection (very busy). I went to press on the gas and my car would not move. I put it in park and and then back in drive. It still did not move. It "died". I looked at the dash and it said "electrical system - move over to a safe place". My car would not start - I could not move it. I was stuck in the middle of the street -scared out of my mind. I had to call 911 and they told me someone already called for me and the police were on their way. When the police came he told me to stay…

Look up ODI 11442096 at NHTSA ↗

ODI 11466370

When running, after stopping at a stop sign, the car hesitates to go, kind of sputters. When turning the car on, the lights on the dash flicker and now the car won’t start. On days prior, you would turn the car key, but the car wouldn’t start on the first time. It sounded like it wouldn’t turn all the way on, like the battery died. I didn’t leave the radio on or anything that would warrant that.My safety was put at risk because I work in healthcare and get off work at midnight so if I broke down or stalled in traffic, this could cause an accide…

Look up ODI 11466370 at NHTSA ↗

ODI 11466592

Battery constantly keeps dying. I have already bought two new batteries. I have been stranded because my car would not start. For no reason and never know when it will happen but battery will drain and not crank

Look up ODI 11466592 at NHTSA ↗

Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Steering assistance concerns

4 mentions · 0.8% of complaints

Median mileage: 12,900 mi (2 usable records).

ODI 11244038 · 10,800 mi

WHILE DRIVING, THE VEHICLE HAD A SLIGHT LAG WHEN I APPLIED GAS THEN STARTED BEEPING AND PROVIDED THE WARNINGS: CHECK ENGINE, HYBRID SYSTEM MALFUNCTION, PRE-COLLISION SYSTEM MALFUNCTION, CHECK AWD SYSTEM. I TURNED THE CAR OFF MULTIPLE TIMES, THE ERRORS WERE STILL ON THE CAR THE NEXT MORNING WHEN I STARTED THE CAR TO TAKE IT TO THE SERVICE APPT. WHEN I GOT TO THE DEALERSHIP I TURNED THE CAR OFF TO CHECK IT IN, WHEN I CAME BACK THE ERROR WAS GONE. THEY CHECKED OUT THE CAR THEY SAID THERE WAS NOTHING WRONG WITH IT AND THOUGHT IT WAS JUST 'AMBIENT…

Look up ODI 11244038 at NHTSA ↗

ODI 11359909 · 15,000 mi

2019 TOYOTA HIGHLANDER HYBRID. TODAY EXACTLY ONE YEAR FROM PURCHASE IT STALLED ON A BUSY PUBLIC ROADWAY FOR THE 4TH TIME. WITH THE 4 INCIDENTS IN JUNE, JULY, & SEPT 2020, THE CAR, WITHOUT WARNING 1."POWERED DOWN" ALMOST IMMEDIATELY TO A DANGEROUS SLOW POINT WITH NO ACCELERATION IN RESPONSE TO PRESSING GAS PEDAL IN THE FOLLOWING LOCATIONS: A HIGH TRAFFIC MAJOR URBAN BRIDGE(40MPH); INTERSTATE HIGHWAY(75MPH); COMING INTO BUSY CITY INTERSECTION(5 -10MPH); COUNTRY HIGHWAY (45MPH) 2.POWER STEERING WAS SLOW AND DIFFICULT. 3.MASTER WARNING LIGH…

Look up ODI 11359909 at NHTSA ↗

ODI 11615799

Was stuck in traffic on a highway for about 25 minutes going 0 miles per hour because of an accident about 5 miles away. Then the traffic started to clear and began driving on the road again. About five minutes later, the vehicle lost full drive abilities and the check engine light came on, traction control light on, brake light was on, ABS light was on, stability control warning light on, and then on the info screen the vehicle stated, "Hybrid System Malfunction Stop in a Safe Place, See Owner's Manual", screen then showed within 2-seconds, …

Look up ODI 11615799 at NHTSA ↗

Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Fuel smell or leak mentions

1 mentions · 0.2% of complaints

Median mileage: 6,500 mi (1 usable records).

ODI 11353590 · 6,500 mi

GAS SPILLING AFTER FUEL PUMP RECALL*** EVER SINCE FUEL PUMP RECALL WAS DONE ON 08/15/2020, THE CAR IS LEAVING ME IN A DANGEROUS SITUATION WHEN I FILL MY GAS TANK IN THE GAS STATION AND IT'S SPILLING OUT GAS EVEN AFTER THE PUMP NOZZLE CUTS OFF. THIS HAPPENED TWICE ( ACTUALLY 3 TIMES) AND STARTED ONLY AFTER THIS RECALL WAS DONE. LAST NIGHT (9/6/2020) WHEN I WAS FILLING GAS IN A GAS STATION ABOUT 50 MILES FROM HOME, IT DID SPRAYOUT/SPILLED A LARGE AMOUNT OF GAS ( ALMOST HALF GALLON ) INTO THE GROUND LEAVING ME IN AN EXTREMELY DANGEROUS SITUAT…

Look up ODI 11353590 at NHTSA ↗

Matching rule\b(fuel leak\w*|gas leak\w*|gas(?:oline)? smell|smell\w* (?:of )?(?:fuel|gas))\b

Oil consumption or dilution

1 mentions · 0.2% of complaints

Median mileage: 92,000 mi (1 usable records).

ODI 11638313 · 92,000 mi

The contact owns a 2019 Toyota Highlander. The contact stated that while driving at various speeds, there was an abnormal burning oil odor coming from the vehicle. The vehicle was taken to an independent mechanic, who informed the contact that the failure was related to the transmission. The mechanic referred the contact to a certified transmission mechanic. The vehicle was taken to Leon's Transmission Services, where diagnostic trouble codes indicating an internal transmission pump failure were retrieved. The vehicle was then taken to Integrit…

Look up ODI 11638313 at NHTSA ↗

Matching rule\b(oil consumption|burn\w* oil|consum\w* oil|oil dilution|gas(?:oline)? in (?:the )?oil)\b