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U.S. public vehicle records

2012 Toyota PRIUS V problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

218 owner complaints analyzed

3 distinct recall campaigns

69,024 mi median reported failure mileage

Scope: 2012 model year. Data updated: . 136 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Service Brakes is the most frequently named component, appearing in 124 of 218 complaints (56.9%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior13461.5%
Engine operation167.3%
Steering behavior125.5%
Electrical and battery issues62.8%
Transmission and shifting41.8%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Service Brakes
124
Engine
36
Electrical System
22
Unknown Or Other
15
Vehicle Speed Control
15
Steering
11
Air Bags
8
Electronic Stability Control (Esc)
7
Component breakdown data
CategoryCount
Service Brakes124
Engine36
Electrical System22
Unknown Or Other15
Vehicle Speed Control15
Steering11
Air Bags8
Electronic Stability Control (Esc)7

Service Brakes: 124; Engine: 36; Electrical System: 22; Unknown Or Other: 15; Vehicle Speed Control: 15; Steering: 11; Air Bags: 8; Electronic Stability Control (Esc): 7

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
36
25,000 to 49,999
13
50,000 to 74,999
21
75,000 to 99,999
13
100,000 to 149,999
30
150,000 and above
23
Reported problems by failure mileage data
CategoryCount
Under 25,00036
25,000 to 49,99913
50,000 to 74,99921
75,000 to 99,99913
100,000 to 149,99930
150,000 and above23

Under 25,000: 36; 25,000 to 49,999: 13; 50,000 to 74,999: 21; 75,000 to 99,999: 13; 100,000 to 149,999: 30; 150,000 and above: 23

Under 25,000 miles has the most reports with usable mileage (36). 82 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2013
23
2014
12
2015
7
2016
8
2017
10
2018
12
2019
30
2020
22
2021
9
2022
20
2023
22
2024
23
2025
12
2026
8
Complaints over time data
CategoryCount
201323
201412
20157
20168
201710
201812
201930
202022
20219
202220
202322
202423
202512
20268

2013: 23; 2014: 12; 2015: 7; 2016: 8; 2017: 10; 2018: 12; 2019: 30; 2020: 22; 2021: 9; 2022: 20; 2023: 22; 2024: 23; 2025: 12; 2026: 8

Pattern summary

Service Brakes leads the component reports. Braking behavior appears in 134 complaint narratives. Engine operation appears in 16 complaint narratives. Steering behavior appears in 12 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10496940 · 2013-02-08 (February 8, 2013)

PURCHASED PRIUS V IN MARCH 2012, JUNE 2012 TOOK VEHICLE IN FOR SERVICE AND TO HAVE DEALER LOOK INTO NOISE COMING FROM REAR BRAKES. DEALER STATED THEY COULD NOT HEAR THE NOISE AND SAW NOTHING UPON INSPECTION. NOISE BECAME MORE FREQUENT AND LOUDER, TOOK VEHICLE BACK TO DEALER AND THEY COULD HEAR THE NOISE. UPON INSPECTING THE REAR BRAKES THEY FOUND REAR ROTORS HAD ABNORMAL MARKINGS IN THEM FROM IMPROPER MACHINING. BRAKE PAD FRICTION MATERIAL GLAZED. ROTORS AND PADS REPLACED. AFTER A WEEK THE NOISE RETURNED. TOOK VEHICLE BACK TO DEALER AND W…

Owner-reported narrative. 9,761 miles reported. Look up ODI 10496940 at NHTSA ↗

Owner report 10502344 · 2013-03-11 (March 11, 2013)

WHEN YOU START TO DRIVE IT MAKES A LOUD HOWLING SOUND, IT IS GETTING LOUDER AS TIME GOES ON. PEOPLE LOOK AT US LIKE WE ARE CRAZY FOR DRIVING WITH BAD BRAKES. WE HAVE HAD IT IN TO THE DEALER MANY TIMES TO JUST BE TOLD IT IS THE WAY IT IS. NO REPAIR IS NECESSARY. IT IS GETTING MORE AND MORE ANNOYING TO LISTEN TO. IT LASTS LONGER AS TIME GOES ON. COME ON TOYOTA LETS GET THIS TAKEN CARE OF BEFORE THERE IS A FATAL COLLISION DUE TO THIS! IT IS GETTING SCARY TO DRIVE AND FEEL SAFE. *TR

Owner-reported narrative. 300 miles reported. Look up ODI 10502344 at NHTSA ↗

Owner report 10726974 · 2015-06-23 (June 23, 2015)

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS V. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE INTELLIGENT POWER MODULE NEEDED TO BE REPLACED OR THE SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V053000 (ELECTRICAL SYSTEM, HYBRID PROPULSION SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 67,000. ...UPDATED 07/30/15 *BF UPDATED 9/23/15 *JS

Owner-reported narrative. 67,000 miles reported. Look up ODI 10726974 at NHTSA ↗

Owner report 10836702 · 2016-02-17 (February 17, 2016)

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS V. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V449000 (HYBRID PROPULSION SYSTEM). WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED AFTER THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE VEHICLE RESTARTED AND WAS ABLE TO BE DRIVEN IN THE LIMP-HOME MODE AND FAILED TO ACCELERATE PAST 40 MPH. THE VEHICLE WAS DRIVEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE INVERTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE…

Owner-reported narrative. 100,475 miles reported. Look up ODI 10836702 at NHTSA ↗

Owner report 10643068 · 2014-10-07 (October 7, 2014)

THE STEERING COLUMN WAS A BIT LOOSE WHEN I BOUGHT THE CAR USED FROM A RENTAL OFFICE AT I 95 TOYOTA BRUNSWICK GEORGIA IT HAS GOTTEN WORSE AT 130000MILES ABOUT 90% HIGHWAY THEY TELL ME IT WILL COST $1100 DOLLARS TO REPLACE THE WHOLE COLUMN. *TR

Owner-reported narrative. 40,000 miles reported. Look up ODI 10643068 at NHTSA ↗

Owner report 10654416 · 2014-10-20 (October 20, 2014)

I FELT A LOOSE NOISE BEHIND THE WHEEL OF THE CAR. TOOK THE CAR TO SERVICE WHERE I HAD BOUGHT IT AND THEY CERTIFIED THAT THE STEERING SHAFT NEEDS A REPLACEMENT @ 47,000 MILES. PRIUS MODELS FROM PREVIOUS YEARS HAVE A RECALL FOR THIS ISSUE. THE ISSUE IS NOT SOLVED, YET THEY CONTINUE TO HAVE THE DEFECT AND NO OTHER RECALL HAS BEEN ISSUED FOR THE SAME PROBLEM. THE REPAIR ESTIMATE IS AROUND 500.00 I HAVE HAD ABOUT TEN CARS IN MY LIFE AND IN NONE HAVE I EVER HAD THE WORRY OR NOT EVEN THE SOUND OF A LOOSE STEERING SHAFT. WE ARE TALKING ABOUT THE …

Owner-reported narrative. 47,000 miles reported. Look up ODI 10654416 at NHTSA ↗

Owner report 10510017 · 2013-04-30 (April 30, 2013)

I AM FILING A CLAIM TO NOTIFY OTHER CONSUMERS ABOUT AN ONGOING ISSUE I'VE EXPERIENCED WITH MY 2012 TOYOTA PRIUS V. WE PURCHASED THE CAR IN JANUARY 2012 AND SINCE THEN WE'VE HAD 3 INCIDENTS (THAT WE KNOW OF) IN WHICH RODENTS HAVE INFESTED OUR VEHICLE. . THE FIRST INCIDENT OCCURRED (AUGUST 2012), WE BROUGHT IT TO THE DEALERS ATTENTION AND WERE TOLD THERE WAS NOTHING THEY COULD DO BUT WE COULD CONTACT TOYOTA HEADQUARTERS. THE DEALER DETERMINED THAT THE RODENT HAD CLIMBED IN TO THE REAR OF THE VEHICLE THROUGH AN AIR VENT, AND CHEWED THE WIRES OF …

Owner-reported narrative. 12,287 miles reported. Look up ODI 10510017 at NHTSA ↗

Owner report 10509484 · 2013-04-24 (April 24, 2013)

MY 2012 PRIUS V HAD ABOUT 3000 MILES ON THE SPEEDOMETER WHEN I BEGAN TO NOTICE THAT FROM A START, WHEN I WOULD PUT THE LEVER INTO DRIVE IT WOULD GO INTO REVERSE. IT IS VERY INTERMITTENT. I CANNOT MAKE IT DELIBERATELY HAPPEN. I HAVE TAKEN THE CAR TO THE DEALERSHIP OVER THIS ISSUE TWICE. THEY COULD NOT GET THE CAR TO MAKE THE SHIFTING ERROR. BECAUSE THEY CANNOT REPLICATE THE ERROR, THEY WILL NOT GIVE CREDIBILITY TO THE PROBLEM. THIS PROBLEM HAS OCCURRED PROBABLY 20 TIMES SINCE IT BEGAN HAPPENING. I AM NOW KEEPING A LOG ON EACH OCCURRENCE.…

Owner-reported narrative. 3,000 miles reported. Look up ODI 10509484 at NHTSA ↗

Owner report 10556931 · 2013-12-21 (December 21, 2013)

AT LEAST 2 OR 3 TIMES A WEEK, WHEN SHIFTING THE CAR INTO DRIVE WHEN THE CAR IS STOPPED, THE CAR GOES INTO REVERSE INSTEAD. THE FIRST FEW TIMES I THOUGHT I HAD MADE A RUSHED ERROR, SO I STARTED WATCHING QUITE CAREFULLY. YOU CAN EVEN BE BACKING UP AND THEN BRAKE AND SHIFT THE CAR SPECIFICALLY INTO DRIVE AND IT STAYS IN REVERSE. IT MIGHT TAKE 3 OR 4 ATTEMPTS TO GET IT INTO DRIVE. I HAVE REALIZED THIS MUST BE WHY THEY INSTALLED THE BEEPING IN THE SYSTEM TO ALERT YOU THAT THE CAR IS IN REVERSE, IT MUST BE A MORE PERVASIVE PROBLEM THAN SIMPLY IN …

Owner-reported narrative. 8,000 miles reported. Look up ODI 10556931 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

218 unique complaints in this selection. Analysis snapshot: 2026-09-30.

62.4%Usable mileage136 / 218 records
100.0%Valid incident date218 / 218 records
100.0%Valid filing date218 / 218 records
100.0%Ordered incident and filing dates218 / 218 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component20112012201320142015201620172018
Service Brakes
00.0%

No examples available for this selection.

12456.9%
ODI 10496940 · 9,761 mi

PURCHASED PRIUS V IN MARCH 2012, JUNE 2012 TOOK VEHICLE IN FOR SERVICE AND TO HAVE DEALER LOOK INTO NOISE COMING FROM REAR BRAKES. DEALER STATED THEY COULD NOT HEAR THE NOISE AND SAW NOTHING UPON INSPECTION. NOISE BECAME MORE FREQUENT AND LOUDER, TOOK VEHICLE BACK TO DEALER AND THEY COULD HEAR THE NOISE. UPON INSPECTING THE REAR BRAKES THEY FOUND REAR ROTORS HAD ABNORMAL MARKINGS IN THEM FROM IMPROPER MACHINING. BRAKE PAD FRICTION MATERIAL GLAZED. ROTORS AND PADS REPLACED. AFTER A WEEK THE NOISE RETURNED. TOOK VEHICLE BACK TO DEALER AND W…

Look up ODI 10496940 at NHTSA ↗

6451.6%
ODI 10583895 · 200 mi

2013 PRIUS V - BRAND NEW. BRAKES MAKE A GRINDING NOISE WHEN COLD. THREE DIFFERENT TOYOTA DEALERSHIPS TOLD ME THAT IT IS NORMAL FOR THE BRAKES TO GRIND WHEN COLD. NOTHING THEY COULD DO ABOUT IT. VEHICLE NOW HAS 15,000 MILES ON IT AND IT STILL MAKES GRINDING NOISES WHEN COLD. I HAD A 2010 PRIUS AND HAD NO PROBLEMS WITH IT. FOUND ON THE TOYOTA OWNERS WEBSITE THERE ARE SEVERAL OTHERS WITH THE SAME PROBLEM. ONE OF THEM HAD THE SEATTLE TOYOTA DEALERSHIP FIX THE PROBLEM: TOYOTA OF SEATTLE 1,379 SERVICE DETAILS REAR BRAKE NOISE WHEN COLD …

Look up ODI 10583895 at NHTSA ↗

3846.3%
ODI 10717229 · 17,933 mi

WE WERE IN STOP AND GO TRAFFIC ON THE HIGHWAY FOR JUST OVER A HALF HOUR WITH MY TWO YOUNG CHILDREN IN THE CAR. SPEEDS BELOW 10 MILES PER HOUR. AT THE TIME OF INCIDENT, WE WERE TRAVELING BETWEEN 5-7 MPH. TRIED COMING TO A STOP WITH ABOUT 10 FEET BETWEEN OUR CAR AND A BIG RIG IN FRONT. THE BRAKES WOULDN'T EGANGE. REPEATEDLY STOMPED ON THE BRAKE PEDAL BETWEEN 5 TO 10 TIMES. CAR BREAK WOULD NOT ENGAGE AND WE ROLLED INTO BIG RIG BUMPER. THIS GAVE US A CHANCE TO POWER DOWN THE CAR WITH THE PUSH/START BUTTON.

Look up ODI 10717229 at NHTSA ↗

1250.0%
ODI 10915077 · 13,000 mi

2015 TOYOTA PRIUS V: THIS CAR HAS A BRAKE SYSTEM ACCUMULATOR THAT ACTIVATES AFTER THE CAR HAS SAT FOR A SUFFICIENTLY LONG TIME (OVERNIGHT, DURING THE WORKDAY, ETC). WHEN YOU OPEN THE DRIVER SIDE DOOR, THE ACCUMULATOR ACTIVATES AND PRESSURIZES THE BRAKE SYSTEM. HOWEVER, WHEN USING THE BRAKES WHILE DRIVING FOR THE FIRST TIME AFTER THE ACCUMULATOR ACTIVATES, THE BRAKES ARE WAY TOO SOFT/SPONGY - SO SOFT THAT IT FEELS LIKE THE CAR WILL NOT STOP AND THE STOPPING DISTANCE IS LENGTHENED, SOMETIMES MORE THAN DOUBLED. MY LOCAL DEALER CLAIMS THEY HAVE …

Look up ODI 10915077 at NHTSA ↗

318.8%
ODI 11154115

WHILE PARKING MY VEHICLE AND SLOWING DOWN TO ENTER A PARKING SPACE, I EASED OFF THE BRAKE TO PULL INTO THE SPACE WHEN I HEARD THE ENGINE REV LOUDLY AND THEN THE CAR ACCELERATED AND CONTINUED TO ACCELERATE DESPITE ATTEMPTS TO PUMP THE BRAKES, RELEASE THE BRAKES WITHOUT TOUCHING ANY PEDAL AND ALSO TRYING TO PUT THE TRANSMISSION INTO PARK. THE VEHICLE WOULD NOT STOP AT ALL. I WAS AFRAID FOR MY LIFE AND TRIED EVERYTHING TO AVOID OTHER VEHICLES AND PEDESTRIANS AS THE CAR ACCELERATED GREATLY. I STEERED THE CAR TO TRY AND AVOID A SLIGHT EMBANKMENT AND…

Look up ODI 11154115 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Engine
00.0%

No examples available for this selection.

3616.5%
ODI 10508222 · 38,000 mi

MY 2012 PRIUS V HAS SEVERAL UNRESOLVED PROBLEMS. ON THOSE OCCASIONS WHEN THE GAS ENGINE CRANKS THE CAR, THERE IS A LOUD ENGINE RATTLER. THE ENGINE SOUNDS AS IF THERE ISN'T ANY OIL. TURNING OFF THE ENGINE AND RE-CRANK DOES NOT ALWAYS FIX THE PROBLEM. THE FRONT PASSENGER SEAT SOMETIMES RATTLE. TWO DIFFERENT TOYOTA SERVICE DEPARTMENTS ARE UNABLE TO DETERMINE AND FIX THE PROBLEM. ONE OF THE SHOPS REPLACED ONE OF FIFTY BUTTON LIKE LEATHER SEAT FASTENERS. THIS SEEMED TO RESOLVE THE PROBLEM. TWO WEEKS LATER THE PROBLEM STARTED AGAIN. NOW, I …

Look up ODI 10508222 at NHTSA ↗

1512.1%
ODI 10588086 · 7,500 mi

WHILE DRIVING IT SEEMED THE CAR JUST STOPPED LOUD BANG IN REAR AND QUICKLY MOVED AGAIN TOOK TO DEALER AND THEY CANNOT FIND ANYTHING WRONG DON'T FEEL SAFE IN CARE THIS IS SECOND TIME IT HAS HAPPENED. THANK YOU *TR

Look up ODI 10588086 at NHTSA ↗

1315.9%
ODI 10736030 · 1,429 mi

AFTER PARKED FOR 20 MINUTES, THE CAR IS DEAD, HAD TO JUMP START. BATTERY WAS REPLACED BY THE DEALER, BUT THE ISSUE WAS NOT TAKING CARE OF. AT LEAST 3 MORE TIMES SINCE THE BATTERY REPLACEMENT, I FOUND MY CAR WAS AGAIN DED AFTER PARKING, CAN NOT EVEN OPEN THE DOOR WITH REMOTE. BUT ALL 3 TIMES THE CAR WAS ABLE TO POWER ON AFTER A FEW MINUTES ON IT'S OWN WHILE WAITING FOR TOW... ABOVE THAT, THE CLOCK, TRIP ODOMETER AND TEMP SETTINGS WERE RESETTING ON RANDOM TIMES SINCE 650 MILES, AS WELL AS THE RADIO WHICH WILL TURN ON AND OFF AT RANDOM. DEALER REP…

Look up ODI 10736030 at NHTSA ↗

28.3%
ODI 11376449 · 80,310 mi

SEPTEMBER 18, 2020, DRIVING ON QUIET RESIDENTIAL STREET, INSTRUMENT PANEL LIT UP WITH MESSAGE "HYBRID SYSTEM FAILURE. PULL OVER IMMEDIATELY". BEFORE WE COULD FIND A SPOT AT THE SIDE OF THE ROAD THE ENGINE SHUT OFF AND WOULDN'T TURN BACK ON, BLOCKING TRAFFIC. VEHICLE TOWED TO LOCAL TOYOTA DEALER. ENGINE TURNED ON AT DEALERSHIP. DEALER RAN DIAGNOSTIC TESTS AND SAID NOTHING WAS WRONG WITH CAR. SENT US HOME SAYING CAR WAS FINE. NOVEMBER 24, 2020 RECEIVED NOTICE FROM TOYOTA ABOUT CUSTOMER SUPPORT PROGRAM FOR FAILURE OF "INTELLIGENT POWER MODU…

Look up ODI 11376449 at NHTSA ↗

212.5%
ODI 11154115

WHILE PARKING MY VEHICLE AND SLOWING DOWN TO ENTER A PARKING SPACE, I EASED OFF THE BRAKE TO PULL INTO THE SPACE WHEN I HEARD THE ENGINE REV LOUDLY AND THEN THE CAR ACCELERATED AND CONTINUED TO ACCELERATE DESPITE ATTEMPTS TO PUMP THE BRAKES, RELEASE THE BRAKES WITHOUT TOUCHING ANY PEDAL AND ALSO TRYING TO PUT THE TRANSMISSION INTO PARK. THE VEHICLE WOULD NOT STOP AT ALL. I WAS AFRAID FOR MY LIFE AND TRIED EVERYTHING TO AVOID OTHER VEHICLES AND PEDESTRIANS AS THE CAR ACCELERATED GREATLY. I STEERED THE CAR TO TRY AND AVOID A SLIGHT EMBANKMENT AND…

Look up ODI 11154115 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Electrical System
00.0%

No examples available for this selection.

2210.1%
ODI 10503130 · 156 mi

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS V. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, SMOKE EMITTED FROM THE DASHBOARD AND THE VEHICLE'S MILEAGE FLUCTUATED. THE CONTACT ALSO STATED THAT HER INSULIN PUMP MALFUNCTIONED WHILE IN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE SMOKING FAILURE WAS NOT DIAGNOSED BUT THE CONTACT WAS INFORMED THAT THE SMART KEY'S FREQUENCY INTERFERED WITH THE INSULIN PUMP. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 156.

Look up ODI 10503130 at NHTSA ↗

1411.3%
ODI 10609379

2013 TOYOTA PRIUS V. CONSUMER WRITES IN REGARDS TO VEHICLE ELECTRICAL SYSTEM FAILURE. *SMD THE CONSUMER STATED WHEN HIS WIFE EXITED THE VEHICLE, SHE NOTICED THE HEADLIGHTS WERE NOT ON. THEY WERE SET TO REMAIN ON FOR A BRIEF PERIOD AFTER THE ENGINE WAS TURNED OFF. SHE GOT BACK IN THE VEHICLE AND THE ELECTRICAL SYSTEM FAILED; NO LIGHTS, THE DOOR LOCKS DID NOT WORK AND THE ENGINE WOULD NOT START, THE ONLY FUNCTIONING ITEM, WAS THE BRAKE LIGHTS. THE CONSUMER AND HIS WIFE TRIED SEVERAL TIMES, TO GET THE VEHICLE TO START, SO EVENTUALLY THEY HAD A …

Look up ODI 10609379 at NHTSA ↗

1417.1%
ODI 10736030 · 1,429 mi

AFTER PARKED FOR 20 MINUTES, THE CAR IS DEAD, HAD TO JUMP START. BATTERY WAS REPLACED BY THE DEALER, BUT THE ISSUE WAS NOT TAKING CARE OF. AT LEAST 3 MORE TIMES SINCE THE BATTERY REPLACEMENT, I FOUND MY CAR WAS AGAIN DED AFTER PARKING, CAN NOT EVEN OPEN THE DOOR WITH REMOTE. BUT ALL 3 TIMES THE CAR WAS ABLE TO POWER ON AFTER A FEW MINUTES ON IT'S OWN WHILE WAITING FOR TOW... ABOVE THAT, THE CLOCK, TRIP ODOMETER AND TEMP SETTINGS WERE RESETTING ON RANDOM TIMES SINCE 650 MILES, AS WELL AS THE RADIO WHICH WILL TURN ON AND OFF AT RANDOM. DEALER REP…

Look up ODI 10736030 at NHTSA ↗

28.3%
ODI 10747462 · 264 mi

THE RADIO/NAVIGATION/TELEPHONE SYSTEM ON THE TOYOTA PRIUS V 2015 STARTED FREEZING A FEW WEEKS AFTER I PURCHASED THE VEHICLE. THE GPS, RADIO, TELEPHONE ETC. ARE ALL CONTROLLED BY A CENTRAL TOUCH SCREEN PANEL ON THE DASHBOARD OF THE VEHICLE. THE GPS BECOMES UN-RESPONSIVE TO TOUCH AND CAN SUDDENLY NO LONGER BE USED! THIS HAS HAPPENED REPEATEDLY BUT RANDOMLY ON MY VEHICLE, AND MANY OWNERS ARE SEEING THE SAME ISSUE ON THEIR PRIUS V 2015 TOO. AFTER A FEW MILES OF DRIVING, THE SCREEN BECOMES UNRESPONSIVE, AND REMAINS UN-RESPONSIVE UNTIL THE CAR IS TUR…

Look up ODI 10747462 at NHTSA ↗

425.0%
ODI 11154115

WHILE PARKING MY VEHICLE AND SLOWING DOWN TO ENTER A PARKING SPACE, I EASED OFF THE BRAKE TO PULL INTO THE SPACE WHEN I HEARD THE ENGINE REV LOUDLY AND THEN THE CAR ACCELERATED AND CONTINUED TO ACCELERATE DESPITE ATTEMPTS TO PUMP THE BRAKES, RELEASE THE BRAKES WITHOUT TOUCHING ANY PEDAL AND ALSO TRYING TO PUT THE TRANSMISSION INTO PARK. THE VEHICLE WOULD NOT STOP AT ALL. I WAS AFRAID FOR MY LIFE AND TRIED EVERYTHING TO AVOID OTHER VEHICLES AND PEDESTRIANS AS THE CAR ACCELERATED GREATLY. I STEERED THE CAR TO TRY AND AVOID A SLIGHT EMBANKMENT AND…

Look up ODI 11154115 at NHTSA ↗

00.0%

No examples available for this selection.

1100.0%
ODI 11128265 · 10,000 mi

THE CAUGHT ON FIRE IN THE MIDDLE OF THE NIGHT WHILE PARKED. NOTHING WAS TURNED ON AND NOTHING WAS PLUGGED IN. THE CAR WAS TOTALED. TOYOTA IS REFUSING TO ADMIT THIS CAR HAS A PROBLEM AND RANDOMLY CATCHES FIRE. TOYOTA JUST ISSUED A RECALL ON ANOTHER MODEL OF THE PRIUS FOR THIS SAME ISSUE.

Look up ODI 11128265 at NHTSA ↗

Unknown Or Other
00.0%

No examples available for this selection.

156.9%
ODI 10654416 · 47,000 mi

I FELT A LOOSE NOISE BEHIND THE WHEEL OF THE CAR. TOOK THE CAR TO SERVICE WHERE I HAD BOUGHT IT AND THEY CERTIFIED THAT THE STEERING SHAFT NEEDS A REPLACEMENT @ 47,000 MILES. PRIUS MODELS FROM PREVIOUS YEARS HAVE A RECALL FOR THIS ISSUE. THE ISSUE IS NOT SOLVED, YET THEY CONTINUE TO HAVE THE DEFECT AND NO OTHER RECALL HAS BEEN ISSUED FOR THE SAME PROBLEM. THE REPAIR ESTIMATE IS AROUND 500.00 I HAVE HAD ABOUT TEN CARS IN MY LIFE AND IN NONE HAVE I EVER HAD THE WORRY OR NOT EVEN THE SOUND OF A LOOSE STEERING SHAFT. WE ARE TALKING ABOUT THE …

Look up ODI 10654416 at NHTSA ↗

86.5%
ODI 10608480 · 18,500 mi

DRIVER PULLED INTO PARKING STALL. FOOT ON BRAKE AT CURB. PUSHED THE "P" BUTTON FOR PARK FUNCTION ON DASH BOARD. THE CAR REVED AND LURCHED OVER THE CURB TOWARD THE BUILDING. DRIVER CONTINUED TO PRESS BRAKE PEDAL AND SWERVED TO AVOID THE BUILDING, YET SCRAPED THE SIDE WITH SIDE PANEL AND RUNNING OVER TW0 RECENTLY PLANTED TREES. THE CAR CONTINUED LURCHING FOR APPROXIMATELY 30-40 FEET, BACK OFF OF THE CURB, PAST TO TWO PARKED CARS (WHICH SUSTAINED NO DAMAGE). THE CAR FINALLY CAME TO A REST ON ITS OWN. THE ENGINE WAS STILL RUNNING UNTIL THE "START/O…

Look up ODI 10608480 at NHTSA ↗

1214.6%
ODI 10809177 · 7,000 mi

I EXPERIENCED SUDDEN BUT MOMENTARY BRAKING WHEN TRAVELING AT HIGH SPEED (> 50 MPH) WHILE EITHER ENTERING RO EXITING HWY. THIS OCCURRED TWICE IN LAST TWO MONS. I DROVE MY CAR TO CLOSEST DEALERSHIP THE 2ND TIME THIS HAPPENED (NOV. 21, 2105; WALDORF MD TOYOTA), WHO TOLD ME THEY RECEIVED AN EMAIL (BUT NO RECALL) FROM TOYOTA CORPORATE ABOUT THIS ISSUE. DEALERSHIP COULD NOT DETECT THE PROBLEM OR REPRODUCE IT SO, AS INSTRUCTED BY DEALERSHIP, I CALLED TOYOTA CORPORATE NOV. 23, 2015 TO GET CASE NUMBER ASSIGNED. AT ONE POINT, TOYOTA REPRESENTATIVE DEMA…

Look up ODI 10809177 at NHTSA ↗

416.7%
ODI 10747462 · 264 mi

THE RADIO/NAVIGATION/TELEPHONE SYSTEM ON THE TOYOTA PRIUS V 2015 STARTED FREEZING A FEW WEEKS AFTER I PURCHASED THE VEHICLE. THE GPS, RADIO, TELEPHONE ETC. ARE ALL CONTROLLED BY A CENTRAL TOUCH SCREEN PANEL ON THE DASHBOARD OF THE VEHICLE. THE GPS BECOMES UN-RESPONSIVE TO TOUCH AND CAN SUDDENLY NO LONGER BE USED! THIS HAS HAPPENED REPEATEDLY BUT RANDOMLY ON MY VEHICLE, AND MANY OWNERS ARE SEEING THE SAME ISSUE ON THEIR PRIUS V 2015 TOO. AFTER A FEW MILES OF DRIVING, THE SCREEN BECOMES UNRESPONSIVE, AND REMAINS UN-RESPONSIVE UNTIL THE CAR IS TUR…

Look up ODI 10747462 at NHTSA ↗

318.8%
ODI 10970999 · 8,350 mi

WHILE DRIVING CITY STREETS AT A MAXIMUM SPEED OF 55,ON SUNDAY 4/2/17, MY WINDSHIELD MUST HAVE BEEN HIT BY A SMALL STONE. I DID NOT NOTICE WHEN IT HAPPENED. ON MONDAY, 4/3/16, I NOTICED A SMALL MARK ON THE WINDSHIELD WHICH I MISTOOK FOR A BUG. I LATER NOTICED A SMALL LINE COMING FROM THE "BUG" WHICH I MISTOOK FOR FLUID. BY TUESDAY, 4/4/17, THERE WERE "LINES" IN BOTH DIRECTIONS AND I REALIZED THAT I HAD A CRACKED WINDSHIELD. BY WEDNESDAY, THE CRACK WAS 16" IN LENGTH. I TOOK MY CAR TO TOYOTA SERVICE AND WAS TOLD THAT THEY WERE NOT RESPONSIBLE…

Look up ODI 10970999 at NHTSA ↗

216.7%
ODI 11000464 · 2,500 mi

CAR IS A HYBRID AND MAKES ABSOLUTELY NO NOISE WHEN START BACKING UP FROM A COLD START. CAR HAS A BEEPING SOUND INSIDE THE CABIN WHEN REVERSE IS SELECTED. I ALMOST HAD AN ACCIDENT WITH A CHILD BECAUSE THE CHILD RAN IN BACK OF MY QUIET CAR WHEN I WAS BACKING UP. NORMALLY CAR HAVE A NOISE AND THAT WOULD WARN THE CHILD. COMMERCIAL HAVE VEHICLES HAVE A BEEPER INSTALLED AND SOUNDING WHEN BACKING UP TO WARN PEOPLE. I STRONG FEEL ELECTRIC CARS NEED THIS SAFETY DEVICE. I CALL TOYOTA AND THEY REFUSE TO CONSIDER THIS A SAFETY ISSUE. I WOULD NEED TO…

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00.0%

No examples available for this selection.

Vehicle Speed Control
00.0%

No examples available for this selection.

156.9%
ODI 10502085 · 9,700 mi

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS V. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH AND DECELERATING, THE VEHICLE ERRONEOUSLY ACCELERATED AFTER HITTING A BUMP IN THE ROAD. THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. THERE WERE NO INJURIES ASSOCIATED WITH THE CRASH. THE POLICE WERE NOT CONTACTED. THE VEHICLE WAS LATER TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 9,700. THE VIN WAS UNAVAILABLE. *TR

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64.8%
ODI 10595899 · 10,000 mi

TL* THE CONTACT OWNS A 2013 PRIUS V. THE CONTACT STATED THAT WHILE DECELERATING, THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO A METAL GATE. THERE WERE NO INJURIES. THE CONTACT INDICATED THAT THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.

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89.8%
ODI 10777968 · 7,000 mi

WAS DRIVING AT APPROX 20MPH ON A SIDE ROAD WHEN THE CAR COMPLETELY LOST POWER AND WENT DEAD. ALL THE DASHBOARD WARNING LIGHTS LIT UP AT THE SAME TIME. LOST STEERING CONTROL (THE STEERING WHEEL BECAME VERY HEAVY AND WAS UNABLE TO STEER). MANAGED TO COAST TO A STOP A 100 FEET AWAY (SINCE THE CAR HAD ABSOLUTELY NO POWER). TURNED OFF THE POWER BUTTON, TURNED IT BACK ON AND THE CAR STARTED RUNNING AGAIN. TOOK IT TO THE DEALER THE NEXT DAY. THEY RAN DIAGNOSTICS, FOUND CODES (LISTED BELOW) WHICH SUGGESTED THAT THE SMART KEY LOST COMMUNICATION WITH…

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312.5%
ODI 10851113 · 1,200 mi

TL* THE CONTACT OWNS A 2015 TOYOTA PRIUS V. WHILE DRIVING 55 MPH, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,200.

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425.0%
ODI 11154115

WHILE PARKING MY VEHICLE AND SLOWING DOWN TO ENTER A PARKING SPACE, I EASED OFF THE BRAKE TO PULL INTO THE SPACE WHEN I HEARD THE ENGINE REV LOUDLY AND THEN THE CAR ACCELERATED AND CONTINUED TO ACCELERATE DESPITE ATTEMPTS TO PUMP THE BRAKES, RELEASE THE BRAKES WITHOUT TOUCHING ANY PEDAL AND ALSO TRYING TO PUT THE TRANSMISSION INTO PARK. THE VEHICLE WOULD NOT STOP AT ALL. I WAS AFRAID FOR MY LIFE AND TRIED EVERYTHING TO AVOID OTHER VEHICLES AND PEDESTRIANS AS THE CAR ACCELERATED GREATLY. I STEERED THE CAR TO TRY AND AVOID A SLIGHT EMBANKMENT AND…

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18.3%
ODI 11210079 · 14,500 mi

I WAS SLOWLY ( < 5MPH) APPROACHING A STOPLIGHT AT A BUSY INTERSECTION IN A 25 MPH ZONE ON A 4 LANE STREET THERE WERE 2 VEHICLES AHEAD OF ME. EVERYTHING SEEMED FINE UNTIL MY VEHICLE SUDDENLY ACCELERATED RAPIDLY AND I WAS UNABLE TO STOP IT. THE PATH OF LEAST RESISTANCE WAS TO DRIVE IT INTO THE CAR IN FRONT OF ME AND NOT TO SWERVE. ONCE I HAD STOPPED AND CAUGHT MY BREATH, I PUT THE CAR INTO REVERSE TO BACK AWAY FROM THE CAR I HAD HIT, AND ONCE AGAIN THE CAR RAPIDLY ACCELERATED BACKWARD INTO THE CAR BEHIND ME. UNTIL THIS TIME I HAVE HAD ABSOLUT…

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00.0%

No examples available for this selection.

Fuel/Propulsion System
00.0%

No examples available for this selection.

52.3%
ODI 10947964

TOOK IN CAR FOR OIL CHANGE /TIRE ROTATION , A SOFTWARE UPDATE WAS PERFORMED WITHOUT MY AUTHORIZATION FROM TOYOTA ON TO MY PRIUS V , CAR WENT FROM GETTING 40 MPG HIGHWAY TO 32-33 MPG HIGHWAY . CITY MPG DROPPED FROM 41 MPG TO 36-37MPG . DEALER CLAIMS CAR HAS WRONG TIRES WHICH I AGREE, EXCEPT THOSE TIRES WERE THE SAME TIRES ON THE CAR BEFORE AND AFTER THE SOFTWARE UPDATE. CALCULATED THE GAS MILEAGE MYSELF BEFORE THE RECALL AND WAS PRETTY CLOSE TO WHAT THE CAR'S COMPUTER SAID TI WAS , CALCULATED THE GAS MILEAGE AFTER THE SOFTWARE UPDATE WAS DONE AN…

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97.3%
ODI 10676908 · 1,200 mi

WE RENTED A TOYOTA PRIUS FROM ENTERPRISE IN SHREVEPORT LA AT THE AIRPORT. WE DROVE TO KILGORE TX FOR THE SHAKESPEARE FESTIVAL. IN KILGORE, THE DRIVER WITH ONE PASSENGER ATTEMPTED TO ENTER A DIAGONAL PARKING SPACE IN FRONT OF A STRIP MALL. UPON APPROACH, GOING APPROXIMATELY FIVE MILES PER HOUR OR LESS, THE CAR'S BRAKE PEDAL WENT TO THE FLOOR, WITH NO BRAKING HAPPENING. THE CAR THEN SURGED INTO THE PARKING SPACE, UP OVER THE CURB, AND INTO THE CORNER OF A STORE, CAUSING EXTENSIVE INJURY TO PASSENGER SIDE AND PASSENGER, MINOR INJURY TO DRIVER, AND…

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1012.2%
ODI 11054604 · 31,222 mi

TOYOTA ISSUED SAFETY RECALLS E0E AND F0R FOR THE FAILURE OF THE HYBRID INVERTER. IF THE INVERTER HAD NOT FAILED YET, THE TOYOTA'S REMEDY IS A 'SOFTWARE RE-FLASH'. THE SOFTWARE REFLASH 'REMEDY' IS NOT SUFFICIENT. THERE HAVE BEEN AN EXCESSIVE NUMBER OF INVERTER FAILURES AFTER THE SOFTWARE RE-FLASH 'REMEDY' FOR THESE RECALLS HAS BEEN COMPLETED. THIS IS VERY DANGEROUS TO DRIVERS, AS IT LEADS TO UNINTENDED DECELERATION ' THE PRIUS SPONTANEOUSLY ENTERING 'LIMP-HOME MODE' OR EVEN A 'HYBRID SYSTEM SHUT DOWN'. THIS IS DANGEROUS AS IN RESULTS IN DRASTIC…

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416.7%
ODI 10821739 · 300 mi

PRIUS V3 LUNGING BACKWARDS 1/21/2016 ON THURSDAY 1/21/2016, I WAS PARKED IN A BIG LOT AND AFTER MY APPOINTMENT, GOT IN THE CAR AND TURNED IT ON. BUT RATHER THAN PULL BACKWARDS OUT OF THE SPOT, I DECIDED TO FIRST MAKE A CALL USING BLUETOOTH. THE CALL TOOK ABOUT 10 MINUTES. I THEN HUNG UP, RELEASED THE EMERGENCY BRAKE, AND MOVED THE STICK SHIFT INTO REVERSE WITH MY FOOT, OF COURSE, ON THE REGULAR BRAKE. AS I RELEASED THAT BRAKE, THE CAR LUNGED HARD ABOUT 10 FEET BACKWARD ACROSS THE PARKING LOT "DRIVE", INTO WHERE OTHER CARS COULD HAVE BEEN PARKE…

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16.3%
ODI 11618479

Driving on the freeway the car stalled and was unable to accelerate. The issue seems identical to the 2020 recall. 2020-06-23 Recall no. 20V369000 Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2015 Prius and 2014-2017 Prius V vehicles not included in recall 18V-684. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven. I was told by the service center that my car is not on the recall list so they are un…

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Power Train
00.0%

No examples available for this selection.

73.2%
ODI 10556928 · 9,000 mi

THE CAR WAS PARKED ON A STEEP INCLINE WHILE I CLOSED A GATE BEHIND ME TO A GATED DRIVEWAY. WHEN I GOT BACK IN THE CAR AND PUT THE CAR IN DRIVE, I TOOK MY FOOT OFF OF THE BRAKE AND BEFORE I COULD GET IT TO THE GAS PEDAL THE CAR IMMEDIATELY ROLLED BACK AND INTO THE GATE. THE CAR RELEASED AS IF IT WAS A STANDARD SHIFT CAR THAT NEEDED A CLUTCH AND SLAMMED INTO THE GATE. I HAVE TAKEN THE CAR TO OTHER SAFE SPOTS THAT ARE ON HILLS AND FOUND THAT THIS CAR CAN NOT HOLD A STOPPED POSITION ON AN INCLINE. *TR

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64.8%
ODI 10915651 · 20,000 mi

TL* THE CONTACT OWNS A 2013 TOYOTA PRIUS V. WHENEVER THE VEHICLE WAS PLACED IN PARK, THE VEHICLE CONTINUED TO ROLL. THE CONTACT'S VEHICLE CRASHED INTO THE FRONT FENDER OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS NOT DIAGNOSED, BUT THE STRUCTURE OF THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED WHEN THE BRAKE PEDAL WAS DEPRESSED, AND THE VEHICLE FAILED TO STOP. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE…

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44.9%
ODI 10736030 · 1,429 mi

AFTER PARKED FOR 20 MINUTES, THE CAR IS DEAD, HAD TO JUMP START. BATTERY WAS REPLACED BY THE DEALER, BUT THE ISSUE WAS NOT TAKING CARE OF. AT LEAST 3 MORE TIMES SINCE THE BATTERY REPLACEMENT, I FOUND MY CAR WAS AGAIN DED AFTER PARKING, CAN NOT EVEN OPEN THE DOOR WITH REMOTE. BUT ALL 3 TIMES THE CAR WAS ABLE TO POWER ON AFTER A FEW MINUTES ON IT'S OWN WHILE WAITING FOR TOW... ABOVE THAT, THE CLOCK, TRIP ODOMETER AND TEMP SETTINGS WERE RESETTING ON RANDOM TIMES SINCE 650 MILES, AS WELL AS THE RADIO WHICH WILL TURN ON AND OFF AT RANDOM. DEALER REP…

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312.5%
ODI 10821739 · 300 mi

PRIUS V3 LUNGING BACKWARDS 1/21/2016 ON THURSDAY 1/21/2016, I WAS PARKED IN A BIG LOT AND AFTER MY APPOINTMENT, GOT IN THE CAR AND TURNED IT ON. BUT RATHER THAN PULL BACKWARDS OUT OF THE SPOT, I DECIDED TO FIRST MAKE A CALL USING BLUETOOTH. THE CALL TOOK ABOUT 10 MINUTES. I THEN HUNG UP, RELEASED THE EMERGENCY BRAKE, AND MOVED THE STICK SHIFT INTO REVERSE WITH MY FOOT, OF COURSE, ON THE REGULAR BRAKE. AS I RELEASED THAT BRAKE, THE CAR LUNGED HARD ABOUT 10 FEET BACKWARD ACROSS THE PARKING LOT "DRIVE", INTO WHERE OTHER CARS COULD HAVE BEEN PARKE…

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16.3%
ODI 11515500

Driving on freeway my prius V started shaking violently from what appeared to be overheating of water pump failure or the coolant invertor pump. I believe this to be a known issue Toyota is aware of when I took my Prius into Camelback Toyota in Phoenix they said they could not recreate the issues. I know this was powertrain failure that could have caused me to crash on the freeway.

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Air Bags
00.0%

No examples available for this selection.

83.7%
ODI 10578327 · 30,150 mi

DRIVER IN A 2005 FORD FOCUS 4 DOOR TURNED LEFT IN FRONT OF ME. MY PRIUS V HIT THE FORD FOCUS ON THE FRONT PASSENGER SIDE CORNER. MY PRIUS WAS DAMAGED IN THE CENTER OF THE FRONT. THE SPEED OF MY VEHICLE IS LESS THAT 40 MPH, THE SPEED LIMIT. I BELIEVE I WAS TRAVELING ABOUT 30 MPH BEFORE I HIT THE BRAKES HAD ABOUT 25 FEET TO STOP. WHEN WE HIT THE FORD IT WAS LIKE HITTING A BRICK WALL, MY PRIUS POPPED UP OFF THE GROUND ABOUT A FOOT. NEITHER OF THE FRONT AIR BAGS DEPLOYED. MY WIFE, THE PASSENGER IN MY PRIUS FRACTURED HER STERNUM DUE TO THE PRESSURE…

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54.0%
ODI 10653155 · 36,198 mi

WAS GOING DOWN HILL AT 40MPH THE LIGHT TURNED RED I TRIED TO STOP I PUMPED THE BRAKES TWICE THEN TWICE AGAIN THE LAIN TO MY LIFE WAS FULL TO MY RIGHT WAS A CURB ABOUT 13IN HEIGHT AND BY THEN WE WERE IN THE BACK END OF THE CAR IN FRONT OF US AND NO AIR BAGS I DON'T KNOW WHEN AIR BAG DEPLOY OR AT WHAT SPEED I THANK GOD FOR OTHER CARS BACK ENDS THAT WE CAN HIT AND NOT KILL ANY ONE I GUESS. *TR

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00.0%

No examples available for this selection.

14.2%
ODI 11419361 · 76,000 mi

The contact owns a 2015 Toyota Prius V. The contact stated while driving at an undisclosed speed, a vehicle hit the front driver's side causing damages to the front driver's side door and undercarriage. The contact stated none of the air bags deployed. The contact stated ambulance did arrive at the scene where they took the contact to the hospital. The contact sustained injuries to their head due to the front side window shattering causing a laceration on the left eyelid and small facial fracture as well bruising and swelling of the left eye. T…

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425.0%
ODI 11154354 · 37,000 mi

TL* THE CONTACT OWNS A 2015 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT CRASHED INTO THE FRONT PASSENGER SIDE OF ANOTHER VEHICLE. THE AIR BAG DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DAMAGED AND TOWED TO A BODY SHOP WHERE IT WAS REPAIRED. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS APPROXIMATELY 37,000.

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18.3%
ODI 11111479 · 35,000 mi

MY 2017 PRIUS V WAS INVOLVED IN 2 RECENT CRASHES IN WHICH THE AIR BAGS DID NOT DEPLOY: FRONT END/BUMPER IMPACT ON 6/1/18 AND FRONT & REAR END IMPACT WHICH TOTALED CAR ON 7/3/18. BOTH TIMES AIR BAGS DID NOT DEPLOY. IMPACT ON 6/1/18 CAUSED OTHER CAR'S (2008 HONDA ACCORD) AIR BAGS TO DEPLOY, BUT NOT MINE. TOYOTA SENT INSPECTOR AFTER 6/1 CRASH; REPORT ENCLOSED. 7/3 CRASH WAS EVEN MORE SEVERE TRAVELING AT 61 MPH WHEN IMPACTED IN THE REAR BY ANOTHER VEHICLE TRAVELING AT EXCESSIVE SPEED. MY CAR SUSTAINED FRONT AND REAR DAMAGE AFTER IMPACT BY OTHER CA…

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00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Service Brakes13,882–122,000 mi68,000 mi61
ODI 10496940 · 9,761 mi

PURCHASED PRIUS V IN MARCH 2012, JUNE 2012 TOOK VEHICLE IN FOR SERVICE AND TO HAVE DEALER LOOK INTO NOISE COMING FROM REAR BRAKES. DEALER STATED THEY COULD NOT HEAR THE NOISE AND SAW NOTHING UPON INSPECTION. NOISE BECAME MORE FREQUENT AND LOUDER, TOOK VEHICLE BACK TO DEALER AND THEY COULD HEAR THE NOISE. UPON INSPECTING THE REAR BRAKES THEY FOUND REAR ROTORS HAD ABNORMAL MARKINGS IN THEM FROM IMPROPER MACHINING. BRAKE PAD FRICTION MATERIAL GLAZED. ROTORS AND PADS REPLACED. AFTER A WEEK THE NOISE RETURNED. TOOK VEHICLE BACK TO DEALER AND W…

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ODI 10501305 · 4,000 mi

LOUD SCRAPING NOISE COMING FROM REAR OF CAR---HAD THE CAR IN TO TOYOTA 5 TIMES. THE NOISE CONTINUES TO GET LOUDER AS TIME PASSES.-- ITS NOW LOUD ENOUGH TO DROWN OUT THE RADIO.--TOYOTA SERVICE SAYS IT IS JUST RUST ON THE ROTORS.--THIS IS THE 4TH NEW TOYOTA I HAVE OWNED,-- BUT THIS THE ONLY ONE I HAVE HA D THIS PROBLEM WITH.-- WHICH LEADS ME TO BELIEVE THAT THERE IS A FIX FOR THIS PROBLEM.--II WAS TOLD BY THE SERVICE MANAGER THAT TOYOTA KNOWS OF THIS PROBLEM AND ARE WORKING A RECALL TO FIX IT.---SO WHERE IS THE RECALL?????? *TR

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ODI 10502344 · 300 mi

WHEN YOU START TO DRIVE IT MAKES A LOUD HOWLING SOUND, IT IS GETTING LOUDER AS TIME GOES ON. PEOPLE LOOK AT US LIKE WE ARE CRAZY FOR DRIVING WITH BAD BRAKES. WE HAVE HAD IT IN TO THE DEALER MANY TIMES TO JUST BE TOLD IT IS THE WAY IT IS. NO REPAIR IS NECESSARY. IT IS GETTING MORE AND MORE ANNOYING TO LISTEN TO. IT LASTS LONGER AS TIME GOES ON. COME ON TOYOTA LETS GET THIS TAKEN CARE OF BEFORE THERE IS A FATAL COLLISION DUE TO THIS! IT IS GETTING SCARY TO DRIVE AND FEEL SAFE. *TR

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Engine64,119–148,500 mi120,570 mi24
ODI 10508222 · 38,000 mi

MY 2012 PRIUS V HAS SEVERAL UNRESOLVED PROBLEMS. ON THOSE OCCASIONS WHEN THE GAS ENGINE CRANKS THE CAR, THERE IS A LOUD ENGINE RATTLER. THE ENGINE SOUNDS AS IF THERE ISN'T ANY OIL. TURNING OFF THE ENGINE AND RE-CRANK DOES NOT ALWAYS FIX THE PROBLEM. THE FRONT PASSENGER SEAT SOMETIMES RATTLE. TWO DIFFERENT TOYOTA SERVICE DEPARTMENTS ARE UNABLE TO DETERMINE AND FIX THE PROBLEM. ONE OF THE SHOPS REPLACED ONE OF FIFTY BUTTON LIKE LEATHER SEAT FASTENERS. THIS SEEMED TO RESOLVE THE PROBLEM. TWO WEEKS LATER THE PROBLEM STARTED AGAIN. NOW, I …

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ODI 10509497 · 1,200 mi

MY CAR HAS AN ISSUE I FIRST NOTICED SOON AFTER I BOUGHT IT, AND THAT NOW HAPPENS AT LEAST TWICE A WEEK. THE DATE I'VE ENTERED IS THE APPROXIMATE FIRST DATE I NOTICED THE PROBLEM OCCUR. I DESCRIBE BELOW A MORE RECENT INSTANCE OF THE SAME BEHAVIOR, THE TIME WHEN IT FELT THE LEAST SAFE. /// THE RECURRING BEHAVIOR IS THAT WHILE DECELERATING WITH MY FOOT ON THE BRAKE PEDAL, IF THE CAR GOES OVER AN OBSTRUCTION LIKE A ROCK, A ROUGH PATCH OF ROAD, OR A POTHOLE, IT SOMETIMES LURCHES FORWARD BEFORE RESUMING DECELERATION. THE SENSATION IS OF ACCELERATING,…

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ODI 10510436 · 17,500 mi

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT MENTION THE VEHICLE HAD TO BE GIVEN A JUMP START IN ORDER TO START. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 17,500. THE VIN WAS NOT AVAILABLE. *TR

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Electrical System59,918–117,416 mi76,217 mi16
ODI 10503130 · 156 mi

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS V. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, SMOKE EMITTED FROM THE DASHBOARD AND THE VEHICLE'S MILEAGE FLUCTUATED. THE CONTACT ALSO STATED THAT HER INSULIN PUMP MALFUNCTIONED WHILE IN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE SMOKING FAILURE WAS NOT DIAGNOSED BUT THE CONTACT WAS INFORMED THAT THE SMART KEY'S FREQUENCY INTERFERED WITH THE INSULIN PUMP. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 156.

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ODI 10558922 · 35,900 mi

DRIVING IN THE EVENING, USING HEADLIGHTS. TURN VEHICLE OFF AND EXIT. WITHIN AN HOUR, GET BACK INTO VEHICLE, START, TURN ON HEADLIGHTS AND THEY (LOW BEAMS) FAIL TO ILLUMINATE. HIGH BEAMS WORK, AS DO PARKING LIGHTS, BUT THE LOW BEAMS STOPPED WORKING, AND THEY STILL FAIL TO WORK. DRIVING WITHOUT HEADLIGHTS OR PERPETUAL USE OF HIGH BEAMS IS A SAFETY HAZARD AND DISTRACTION FOR OTHER MOTORISTS CAUSING AN UNSAFE CONDITION. HAVE MADE AN APPOINTMENT WITH LOCAL TOYOTA DEALERSHIP FOR MAINTENANCE, IN EARLY FEB. 2014. THE VEHICLE IS STILL UNDER FACTOR…

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ODI 10726974 · 67,000 mi

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS V. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE INTELLIGENT POWER MODULE NEEDED TO BE REPLACED OR THE SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V053000 (ELECTRICAL SYSTEM, HYBRID PROPULSION SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 67,000. ...UPDATED 07/30/15 *BF UPDATED 9/23/15 *JS

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Unknown Or Other59,835–93,500 mi68,000 mi11
ODI 10654416 · 47,000 mi

I FELT A LOOSE NOISE BEHIND THE WHEEL OF THE CAR. TOOK THE CAR TO SERVICE WHERE I HAD BOUGHT IT AND THEY CERTIFIED THAT THE STEERING SHAFT NEEDS A REPLACEMENT @ 47,000 MILES. PRIUS MODELS FROM PREVIOUS YEARS HAVE A RECALL FOR THIS ISSUE. THE ISSUE IS NOT SOLVED, YET THEY CONTINUE TO HAVE THE DEFECT AND NO OTHER RECALL HAS BEEN ISSUED FOR THE SAME PROBLEM. THE REPAIR ESTIMATE IS AROUND 500.00 I HAVE HAD ABOUT TEN CARS IN MY LIFE AND IN NONE HAVE I EVER HAD THE WORRY OR NOT EVEN THE SOUND OF A LOOSE STEERING SHAFT. WE ARE TALKING ABOUT THE …

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ODI 10749744 · 60,000 mi

THE NAVIGATION, BLUETOOTH & RADIO SYSTEM WAS TURNED OFF ON IT OWN AND BECAME CORRUPTED WHEN THE CAR DEALERSHIP TRIED TO UPDATE THE SYSTEMS SOFTWARE. THE HARDWARE WAS THEN RENDERED INOPERABLE AND THE SYSTEMS COMPUTER WAS THEN REPLACED, THE WARRANTY DID NOT COVER THE DEFECTS IN THE SYSTEM. THE ESTIMATED REPAIR EXCEEDED $1000US. DUE TO THE DEALERSHIPS ACTIONS IN TRYING TO RUN A SOFTWARE UPDATE, THE REPAIR COSTS WERE PAID BY THE DEALERSHIP. THE FAILURE OF THE COMPUTER SYSTEM SEEMED TO BE KNOWN BY THE CAR DEALER. TOYOTA WAS NEVER DIRECTLY CONTACTED…

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ODI 11124062 · 125,000 mi

ENGINE SHAKE ON START UP WHEN VEHICLE IS NOT IN MOTION , SEEMS TO BE AN ISSUE WITH POWER.

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Vehicle Speed Control10,850–98,921 mi16,004 mi11
ODI 10502085 · 9,700 mi

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS V. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH AND DECELERATING, THE VEHICLE ERRONEOUSLY ACCELERATED AFTER HITTING A BUMP IN THE ROAD. THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. THERE WERE NO INJURIES ASSOCIATED WITH THE CRASH. THE POLICE WERE NOT CONTACTED. THE VEHICLE WAS LATER TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 9,700. THE VIN WAS UNAVAILABLE. *TR

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ODI 10509497 · 1,200 mi

MY CAR HAS AN ISSUE I FIRST NOTICED SOON AFTER I BOUGHT IT, AND THAT NOW HAPPENS AT LEAST TWICE A WEEK. THE DATE I'VE ENTERED IS THE APPROXIMATE FIRST DATE I NOTICED THE PROBLEM OCCUR. I DESCRIBE BELOW A MORE RECENT INSTANCE OF THE SAME BEHAVIOR, THE TIME WHEN IT FELT THE LEAST SAFE. /// THE RECURRING BEHAVIOR IS THAT WHILE DECELERATING WITH MY FOOT ON THE BRAKE PEDAL, IF THE CAR GOES OVER AN OBSTRUCTION LIKE A ROCK, A ROUGH PATCH OF ROAD, OR A POTHOLE, IT SOMETIMES LURCHES FORWARD BEFORE RESUMING DECELERATION. THE SENSATION IS OF ACCELERATING,…

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ODI 10525127 · 12,000 mi

FROM A STANDSTILL, UNDER LIGHT WINTER CONDITIONS, THERE HAVE MANY TIMES WHEN THE VEHICLE WILL NOT/CAN NOT MOVE. WHEN THE ACCELERATOR IS DEPRESSED POWER IS SENT FOR A FRACTION SECOND (VERY QUICK PULSE) AND THEN ALL POWER IS CUT OFF AND NOTHING FURTHER HAPPENS UNTIL YOU LIFT OFF ACCELERATOR AND TRY AGAIN. IT DOES THE SAME THING IN REVERSE. THE ONLY WAY OUT OF THIS CYCLE IS TO PHYSICALLY PUSH THE CAR TO GET IT MOVING(SLOW WALKING PACE) AND THEN THE TRACTION CONTROL BEHAVES VERY MUCH LIKE OUR 2012 CAMRY SE V6. A COUPLE TIMES WE HAD OUR CAMRY RI…

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Steering49,250–142,000 mi66,028 mi8
ODI 10643068 · 40,000 mi

THE STEERING COLUMN WAS A BIT LOOSE WHEN I BOUGHT THE CAR USED FROM A RENTAL OFFICE AT I 95 TOYOTA BRUNSWICK GEORGIA IT HAS GOTTEN WORSE AT 130000MILES ABOUT 90% HIGHWAY THEY TELL ME IT WILL COST $1100 DOLLARS TO REPLACE THE WHOLE COLUMN. *TR

Look up ODI 10643068 at NHTSA ↗

ODI 10654416 · 47,000 mi

I FELT A LOOSE NOISE BEHIND THE WHEEL OF THE CAR. TOOK THE CAR TO SERVICE WHERE I HAD BOUGHT IT AND THEY CERTIFIED THAT THE STEERING SHAFT NEEDS A REPLACEMENT @ 47,000 MILES. PRIUS MODELS FROM PREVIOUS YEARS HAVE A RECALL FOR THIS ISSUE. THE ISSUE IS NOT SOLVED, YET THEY CONTINUE TO HAVE THE DEFECT AND NO OTHER RECALL HAS BEEN ISSUED FOR THE SAME PROBLEM. THE REPAIR ESTIMATE IS AROUND 500.00 I HAVE HAD ABOUT TEN CARS IN MY LIFE AND IN NONE HAVE I EVER HAD THE WORRY OR NOT EVEN THE SOUND OF A LOOSE STEERING SHAFT. WE ARE TALKING ABOUT THE …

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ODI 10821117 · 72,240 mi

VEHICLE IN MOTION WHEN STEERING COLUMN ADJUSTMENT RELEASED AND WOULD NOT RELOCK CAUSING THE STEERING COLUMN TO MOVE FORWARD AND BACK, UP AND DOWN. THE CAR WAS DIFFICULT TO DRIVE BECAUSE THE STEERING COLUMN WOULD NOT STAY FIXED IN ONE POSITION. TOOK THE CAR TO THE DEALER WHERE THEY REMOVED THE STEERING COLUMN AND REINSTALLED A BOLT THAT HAD COME OUT OF THE STEERING COLUMN AND REINSTALLED THE BOLT WITH THREAD LOCK. COST OF REPAIR WAS $532. I BELIEVE THIS IS A SAFETY ISSUE AND OTHER MODELS SHOULD BE CHECKED FOR THE LOOSE BOLT.

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Air BagsToo few reports for a range24,726 mi4 (sparse)
ODI 10578327 · 30,150 mi

DRIVER IN A 2005 FORD FOCUS 4 DOOR TURNED LEFT IN FRONT OF ME. MY PRIUS V HIT THE FORD FOCUS ON THE FRONT PASSENGER SIDE CORNER. MY PRIUS WAS DAMAGED IN THE CENTER OF THE FRONT. THE SPEED OF MY VEHICLE IS LESS THAT 40 MPH, THE SPEED LIMIT. I BELIEVE I WAS TRAVELING ABOUT 30 MPH BEFORE I HIT THE BRAKES HAD ABOUT 25 FEET TO STOP. WHEN WE HIT THE FORD IT WAS LIKE HITTING A BRICK WALL, MY PRIUS POPPED UP OFF THE GROUND ABOUT A FOOT. NEITHER OF THE FRONT AIR BAGS DEPLOYED. MY WIFE, THE PASSENGER IN MY PRIUS FRACTURED HER STERNUM DUE TO THE PRESSURE…

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ODI 10733946 · 23,000 mi

TL* THE CONTACT OWNED A 2012 TOYOTA PRIUS V. WHILE DRIVING 5 MPH AND MAKING A LEFT TURN, A VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE. AS A RESULT, THE AIR BAGS DEPLOYED, BUT THE DRIVER SIDE AIR BAGS FAILED TO FULLY INFLATE. THE CONTACT SUSTAINED INJURIES TO THE CHEST THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DEEMED THE VEHICLE DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000.

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ODI 10761879 · 200 mi

ON SEVERAL OCCASIONS IT SOUNDS AS THOUGH SOMETHING 'METAL' IS SLIDING AROUND INSIDE THE PANEL OF THE FRONT PASSENGER DOOR. I HAVE TAKEN IT TO THE DEALER 3 OR 4 TIMES AND THEY CANNOT VERIFY IT. WHEN I WENT OUT WITH A TECH, ONCE, ALTHOUGH IT HAD MADE THE SOUND AS I TURNED OUT OF MY DRIVEWAY, IT WOULDN'T DUPLICATE WITH THE TECHNICIAN. THEY WOULDN'T TAKE OFF THE PANEL TO INVESTIGATE. GIVEN THE PROBLEM WITH AIRBAGS THIS MAKES ME VERY NERVOUS AND I HOPE THAT I AM NEVER IN A CRASH.

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Electronic Stability Control (Esc)65,753–116,055 mi98,611 mi6
ODI 10525127 · 12,000 mi

FROM A STANDSTILL, UNDER LIGHT WINTER CONDITIONS, THERE HAVE MANY TIMES WHEN THE VEHICLE WILL NOT/CAN NOT MOVE. WHEN THE ACCELERATOR IS DEPRESSED POWER IS SENT FOR A FRACTION SECOND (VERY QUICK PULSE) AND THEN ALL POWER IS CUT OFF AND NOTHING FURTHER HAPPENS UNTIL YOU LIFT OFF ACCELERATOR AND TRY AGAIN. IT DOES THE SAME THING IN REVERSE. THE ONLY WAY OUT OF THIS CYCLE IS TO PHYSICALLY PUSH THE CAR TO GET IT MOVING(SLOW WALKING PACE) AND THEN THE TRACTION CONTROL BEHAVES VERY MUCH LIKE OUR 2012 CAMRY SE V6. A COUPLE TIMES WE HAD OUR CAMRY RI…

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ODI 11067249 · 84,000 mi

ON JAN. 3, 2018 WHILE MOVING AT A MINIMUM SPEED (LESS THAN 15 MPH) I APPLIED THE BRAKES AND SEVERAL WARNING LIGHTS ILLUMINATED (BRAKES, ABS, TRACTION CONTROL) ALONG WITH A WARNING SOUND. THIS WAS ON A CITY STREET, DRIVING IN A STRAIGHT LINE. I WAS ABLE TO BRAKE TO A STOP. I THEN ATTEMPTED TO CONTINUE TO DRIVE AT A VERY LOW SPEED BUT SOON LOST ALL ABILITY TO BRAKE THE VEHICLE AND I COASTED TO A STOP. I HAD THE VEHICLE TOWED TO A LOCAL TOYOTA DEALER. I WAS TOLD THE BRAKE ACTUATOR HAD FAILED AND WAS CHARGED $3288 PLUS TAX FOR THE REPAIR. I RECEIVE…

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ODI 11277943 · 180,000 mi

AFTER REPAIR OF STALLING ENGINE CONDITION: VSV VALVE REPLACED, A SOFTWARE UPDATE SUBSEQUENTLY WAS PERFORMED ON MY CAR (JOV RECALL). EVER SINCE THAT SOFTWARE UPDATE IT HASN'T BEEN SAFE TO DRIVE MY CAR : UNSAFE BREAKING, REALLY HARD BREAKING, ESPECIALLY ON HIGHWAYS AND UNTIMELY DASHBOARD LIGHTING RELATED TO TRAC/VSC, CHECK ENGINE AND HYBRID WARNING LIGHT

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Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

4 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-101None
ODI 11621521

I write to add my voice to the litany of complaints in support of NHTSA investigation DP23005. While on an road trip recently the ABS, Traction Control, and Brake warning lights all came on. The brake felt squishy and didn't seem to be functioning as confidently as before. I altered my driving (giving plenty of distance, lowering my speed) so that in the event the brakes quit working I would have an exit strategy. I took it to my Independent Service Center as soon as possible who found the code C1391 and diagnosed the need to replace the master…

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2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-014None
ODI 11636405

Anti lock brake malfunction. Code c1391 leak in brake accumulator. This seems to be a common code for brake issues with Prius. The cost to repair is significant, more than the value of the car. This is a certain safety issue that needs to be addressed. This is clearly a Hazzard and will cost lives to those who cannot afford the cost of repair.

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ODI 11636624

The issue is my brakes failed on me all of a sudden. My abs light, traction control light, and brake light came on out of nowhere. Suddenly didn't have brake pressure. Had to pump the brakes a few times before the car would stop. Luckily I didn't hit anything or anyone. I brought the car to Prius specialist and they diagnosed it saying it was the ABS Actuator Pump Assembly and Master Cylinder. They said it is quite common in the 3rd generation of Prius'. I contacted Toyota North America and they said they had a recall on the parts but it ended …

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ODI 11637372

Brake booster pump assembly. Toyota has sent a notice of extended warranty for this vehicle which has expired. Without repair, the brakes will loose compression and stop working.

Look up ODI 11637372 at NHTSA ↗

2025-021None
ODI 11643279

My wife was driving home and four dashboard error lights illuminated (Brakes, ABS, SLIP and a yellow light_) The brakes suddenly "went soft" (in her words), and it freaked her out. I now learn that I need to have the brake master cylinder and a booster pump assembly replaced at a cost of over $4,000. Ouch!

Look up ODI 11643279 at NHTSA ↗

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-052None
ODI 11660257

On 10-17-24 these warning lights came on: 1. Pre-collision System 2. Hybrid System 3. Airbag 4. Safety Connect red light And Intermittently: 1. Slip Indicator 2. Brake System Cruise control would not set, and displayed "E3". ------- Component failed: Dealer determined that the driver's side door harness had been chewed by a rat that had entered the under dash area "somehow". They said it couldn't be repaired but must be replaced. My insurance deductible was $500 and they paid the balance of the $1,387.06 bill. (I have retained the harness, whi…

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ODI 11660422

The contact owns a 2012 Toyota Prius V. The contact stated that while driving at an undisclosed speed, the service brakes warning light illuminated. The vehicle was taken to the dealer, who diagnosed failures with the brake booster assembly and brake booster pump assembly. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21TE01. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.…

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2025-061None
ODI 11668719

While driving on the interstate I went to slow down to merge and my brakes failed. The following warning lights came on: Master Warning Light (yellow), Brake System Warning Light, Brake System warning light (red), ABS Warning Light, and the Slip Indicator light. My vehicle was towed to a Toyota Dealership and after running a diagnostic test, they confirmed that it was the "Break booster with accumulator c1391 stored internal leak of accumulator and need immediate attention" which they quoted at $4,295.68 to fix. After researching the issue s…

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2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-091None
ODI 11686967

I have a Prius v 2012, and the lights for abs turned on and when I checked on internet Toyota was repairing the part for 150k miles and 10 years but this is a safety feature my car is now at 149922, And while I was on road suddenly the signs came up and I the brakes were hard, and this is a problem for my safety and for others too since It doesn’t brake well

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2025-101None
ODI 11692218

After 13 years and 112,000 the brake booster and brake booster pump went out on my car. Toyota extended the warranty to 10 years because of this issue. Now just outside of the 10 yr mark my car has this issue and Toyota will not cover it. This is a huge expense and also a major issue with this year and model of car.

Look up ODI 11692218 at NHTSA ↗

2025-110None

No examples available for this selection.

2025-122None
ODI 11703955

I bought this car over a week ago for a good price, performed fine until I’m driving it home on the interstate and some abs/brake lights came on the dash. I enter my city and notice the brakes aren’t performing as tight as they were during the test drive. A few days later I take it to a local dealership to get it looked at. The brake actuator and pump had gone bad, causing this issue. It cost almost $5,000 to fix there, I couldn’t afford it so I had to only pay the $185 for the diagnostic. It’s an on and off thing, sometimes the lights go away …

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ODI 11704509

The power assist braking system failed while I was driving in the rain. I was approaching a stoplight and I had to push down a lot harder and farther than I typically have to in order to stop. Luckily I was not going that fast and there were no cars ahead of me, but I stopped beyond where I had intended at a busy intersection. No warning lamps or messages had been illuminated prior to this happening. After the failure, the Brake system, ABS, and SLIP indicator lights were on and remained on when the car was restarted. An independent service cen…

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2026-010None

No examples available for this selection.

2026-021None
ODI 11715101 · 140,000 mi

The contact owns a 2012 Toyota Prius V. The contact stated that while driving at an undisclosed speed, the brake master cylinder was constantly cycling. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. Most recently, while the vehicle was turned off, the brake master cylinder was cycling. The contact stated that while the keys were in his hands and standing several feet away from the vehicle, the brakes started cycling. The manufacturer was notified of the failur…

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2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-064None
ODI 11743546

ABS, brake, and traction control lights, all illuminated at once on the dashboard. Inspection found DTC C1391 indicating the accumulator is leaking or failing to hold pressure correctly. We are advised that the braking system performance will decline, eventually failing. An very expensive repair is required and Toyota apparently has a shortage of the parts required. We cannot drive the vehicle given the potential of braking failure and cannot get it repaired in a timely manner for lack of Toyota parts.

Look up ODI 11743546 at NHTSA ↗

ODI 11745426

The ABS system has failed. All brake related warning lights have appeared on the dash board and the ABS no longer works. The car will brake for now, but the pedal is mushy. The issue was diagnosed by a dealer. The diagnosis from the dealer, based on diagnostic trouble codes they did not provide, is that brake fluid is leaking in the master cylinder and brake booster. The recommendation is to have both the master cylinder and booster replaced. This vehicle has 143,000 miles on it. No accidents have occurred as a result of the brakes yet but how …

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ODI 11747076

Driving down the highway, the engine suddenly threw a rod, causing a terrible jolt, after which the engine burst into flames. There had been no warning lights.

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2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-09 (partial)3None
ODI 11763226

2012 Toyota Prius v with 89,662 miles. Multiple brake warning lights illuminated, and the vehicle stored diagnostic trouble code C1391, “Abnormal Leak in Accumulator.” The brake booster/accumulator pump is also cycling about every 13 seconds, even when the brake pedal is not being applied. The vehicle and components are available for inspection. My safety concern is that this involves a critical braking-system component. When the warning lights are on, regenerative braking is disabled, and braking behavior changes. I am concerned that continue…

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ODI 11764638 · 187,000 mi

The contact owns a 2012 Toyota Prius V. The contact stated that while driving 65 MPH, brake fluid was leaking from the vehicle. While driving over 45 MPH, the brake pedal became firm, requiring the driver to exert extra force while depressing the brake pedal; the brakes failed to respond as intended. Additionally, a burning and toxic odor was present during the failure. Multiple warning lights illuminated on the instrument cluster, including the ABS system, parking brake, brake malfunction, and electronic stability warning lights. In addition, …

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ODI 11766722 · 81,239 mi

The contact owns a 2012 Toyota Prius. The contact stated that while driving 65 MPH and depressing the brake pedal there was a buzzing sound coming from the vehicle and the brake warning light illuminated. The contact stated that after inspecting the vehicle, the brake fluid level was very low. The vehicle was taken to a service center where it was diagnosed and DTC: C1391; was retrieved. The contact was informed that a leak in the brake accumulator had caused the brake master cylinder and hydraulic power brake accumulator to fail and needed to …

Look up ODI 11766722 at NHTSA ↗

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 28 reports

2017: 8 complaints · 2018: 1 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2017478
2018111
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20171200
2018100

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentService BrakesEngineElectrical SystemUnknown Or OtherVehicle Speed ControlSteeringAir BagsElectronic Stability Control (Esc)
Service Brakes—
5
ODI 10509497 · 1,200 mi

MY CAR HAS AN ISSUE I FIRST NOTICED SOON AFTER I BOUGHT IT, AND THAT NOW HAPPENS AT LEAST TWICE A WEEK. THE DATE I'VE ENTERED IS THE APPROXIMATE FIRST DATE I NOTICED THE PROBLEM OCCUR. I DESCRIBE BELOW A MORE RECENT INSTANCE OF THE SAME BEHAVIOR, THE TIME WHEN IT FELT THE LEAST SAFE. /// THE RECURRING BEHAVIOR IS THAT WHILE DECELERATING WITH MY FOOT ON THE BRAKE PEDAL, IF THE CAR GOES OVER AN OBSTRUCTION LIKE A ROCK, A ROUGH PATCH OF ROAD, OR A POTHOLE, IT SOMETIMES LURCHES FORWARD BEFORE RESUMING DECELERATION. THE SENSATION IS OF ACCELERATING,…

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ODI 11320724 · 150,000 mi

1)INTERMITTENT REGEN BRAKING FAILURE CAUSING BRAKES TO BECOME MORE DIFFICULT TO PRESS THUS HARDER TO STOP THE CAR IN A TIMELY MANNER. USUALLY WHEN THERE IS STOP AND GO DRIVING WILL THE REGENERATIVE BRAKING FAIL. 2) CLOGGED EGR VALVE CAUSING A LOUD ENGINE KNOCK RESULTING IN A BLOWN HEAD GASKET.

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ODI 11364848 · 113,000 mi

THE ABS BRAKE PUMP EXPERIENCED AN "INTERNAL FAILURE" AT MILEAGE OF 113K. THERE IS A CUSTOMER SERVICE NOTICE THAT COVERS 2012 TOYOTA PRIUS AND PRIUS PLUG IN FOR THE SAME ISSUE REGARDLESS OF MILEAGE UNTIL 2019, AND THEN UP TO 150K MILES AFTER THAT. HOWEVER, MY 2012 PRIUS V WAS NOT COVERED. THIS ABS BRAKE PUMP JUST SUDDENLY FAILED, THERE WEREN'T ANY LEADING INDICATORS. TOYOTA KNOWS IT SUPPLIED DEFECTIVE PARTS FOR THE ABS BRAKE PUMP. THERE IS ALREADY A LAWSUIT OF OTHER 2012 PRIUS V OWNERS COMPLAINING OF THE SAME. HOWEVER, TOYOTA HAS NOT CORRECTED…

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6
ODI 11280705 · 68,000 mi

MY 2012 PRIUS V STARTED SHOWING THE WARNING LIGHTS FOR BRAKES, ABS, ANTI-SKID AND ENGINE LIGHTS. THIS HAPPENED WHILE DRIVING ON A REGULAR ROAD. BRAKES STILL WORK BUT FEEL SPONGY. SCANNED FOR CODES AND IT SAYS C1391 WHICH REQUIRES REPLACING ALL THE MAIN BRAKE COMPONENTS. THE COST IS OVER $3000 BECAUSE SO MANY PARTS INVOLVED. THERE'S SEEMS TO HAVE BEEN A RECALL FOR OTHER MODELS OF PRIUS BUT THE 'V' NOT INCLUDED. MANY V OWNERS HAVE EXPERIENCED THIS PROBLEM. ALL THE PARTS SHOWN IN THE ATTACHED PICTURE NEED TO BE REPLACE CAUSE TOYOTA DOESN'T KNOW OR…

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ODI 11454088 · 152,900 mi

.The contact owns a 2012 Toyota Prius. The contact stated while driving 35 MPH, the ABS, brake lights, and traction control warning lights illuminated. The vehicle was taken to a dealer but was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle had exceeded the 150,000 warranty. The failure mileage was 152,900.

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ODI 11459170

Bought the car from a dealership in january 2022 with 158,000 miles and heard buzzing noise that I was told was normal with hybrid cars.no codes showing on car and passed dealer inspection.Driving down a highway and heading to a stop brakes are hard to mash and caused skidding. No brake lights or abs lights are on. Couple days later brake lights and traction lights come on and then went back off. Take to Tires Plus and I am told I have to schedule appointment with toyota dealer as they do not have the software to diagnose. Take to toyota dealer…

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3
ODI 11039192

NHTSA RECALL NUMBER 15V449 MANUFACTURER RECALL: FOR / HYBRID INVERTER/POWER MODULE (IPM) CRASH INVOLVING PRIUS V (OWNED BY ANOTHER PERSON - MY MOTHER WAS HIT AND KILLED BY PRIUS V) OCCURRED ON SR 105. PRIUS V TRAVELING N ON OUTSIDE LANE CROSSED INSIDE LANE AND 11' GRASS MEDIAN BORDERED BY CONCRETE INTO S BOUND INSIDE LANE AND COLLIDED MY MOTHER DRIVING ONCOMING VEHICLE ON INSIDE S BOUND LANE. WOMAN DRIVING PRIUS V WAS KILLED ON IMPACT, AND MY MOTHER DIED LATER THAT DAY AT UF HOSPITAL JACKSONVILLE. TWO WITNESSES DRIVING BEHIND MY MOTHER SA…

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ODI 11280705 · 68,000 mi

MY 2012 PRIUS V STARTED SHOWING THE WARNING LIGHTS FOR BRAKES, ABS, ANTI-SKID AND ENGINE LIGHTS. THIS HAPPENED WHILE DRIVING ON A REGULAR ROAD. BRAKES STILL WORK BUT FEEL SPONGY. SCANNED FOR CODES AND IT SAYS C1391 WHICH REQUIRES REPLACING ALL THE MAIN BRAKE COMPONENTS. THE COST IS OVER $3000 BECAUSE SO MANY PARTS INVOLVED. THERE'S SEEMS TO HAVE BEEN A RECALL FOR OTHER MODELS OF PRIUS BUT THE 'V' NOT INCLUDED. MANY V OWNERS HAVE EXPERIENCED THIS PROBLEM. ALL THE PARTS SHOWN IN THE ATTACHED PICTURE NEED TO BE REPLACE CAUSE TOYOTA DOESN'T KNOW OR…

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ODI 11286843 · 68,700 mi

11/15/19 ORIGINALLY THE CAR SHOWED BRAKE, ABS, ANTISKID AND ENGINE IDIOT LIGHTS WENT TO THE DEALER WITH A CODE C1391. THEY SAID I NEED TO REPLACE THE MASTER CYLINDER AND THE POWER BOOSTER FOR $2600. THEN THEY SAID IT WAS POLICY TO ALSO REPLACE THE BRAKE BOOSTER PUMP ASSEMBLY FOR AN ADDITIONAL $2,000 OR A TOTAL OF $4600. AFTER I COMPLAINED THAT THEY HAD RECALLED 972,000 OTHER PRIUS BUT DIDN'T INCLUDE THE PRIUS V THEY SAID I ONLY NEEDED TO REPLACE THE MASTER CYLINDER AND POWER BOOSTER AND SAID THEY WOULD DO IT FOR $1,516.89. SO THEN I GO TO TAKE …

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5
ODI 10509497 · 1,200 mi

MY CAR HAS AN ISSUE I FIRST NOTICED SOON AFTER I BOUGHT IT, AND THAT NOW HAPPENS AT LEAST TWICE A WEEK. THE DATE I'VE ENTERED IS THE APPROXIMATE FIRST DATE I NOTICED THE PROBLEM OCCUR. I DESCRIBE BELOW A MORE RECENT INSTANCE OF THE SAME BEHAVIOR, THE TIME WHEN IT FELT THE LEAST SAFE. /// THE RECURRING BEHAVIOR IS THAT WHILE DECELERATING WITH MY FOOT ON THE BRAKE PEDAL, IF THE CAR GOES OVER AN OBSTRUCTION LIKE A ROCK, A ROUGH PATCH OF ROAD, OR A POTHOLE, IT SOMETIMES LURCHES FORWARD BEFORE RESUMING DECELERATION. THE SENSATION IS OF ACCELERATING,…

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ODI 10549685 · 16,004 mi

DRIVER WAS MAKING A SHARP LEFT TURN INTO A PARKING SPACE AT LOW SPEED AND ATTEMPTED TO BRAKE TO A STOP. THE VEHICLE DID NOT SLOW DOWN AT ALL DESPITE HARD PRESSURE ON BRAKE PEDAL BUT INSTEAD ACCELERATED,JUMPED A CURB IN FRONT OF THE VEHICLE AND HIT A WALL WHICH STOPPED THE CAR. NO ONE WAS INJURED BUT FRONT BUMPER BADLY GOUGED AND FRONT DOOR SLIGHTLY DENTED. DRIVER WAS ABLE TO PUT THE CAR IN REVERSE AND GET OFF THE SIDEWALK. VEHICLE IS NOW AT TOYOTA DEALER FOR INSPECTION. UPON REFLECTION 2 OTHER INCIDENTS OCCURRED WHERE WHAT FELT LIKE A MOMENTAR…

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ODI 10556928 · 9,000 mi

THE CAR WAS PARKED ON A STEEP INCLINE WHILE I CLOSED A GATE BEHIND ME TO A GATED DRIVEWAY. WHEN I GOT BACK IN THE CAR AND PUT THE CAR IN DRIVE, I TOOK MY FOOT OFF OF THE BRAKE AND BEFORE I COULD GET IT TO THE GAS PEDAL THE CAR IMMEDIATELY ROLLED BACK AND INTO THE GATE. THE CAR RELEASED AS IF IT WAS A STANDARD SHIFT CAR THAT NEEDED A CLUTCH AND SLAMMED INTO THE GATE. I HAVE TAKEN THE CAR TO OTHER SAFE SPOTS THAT ARE ON HILLS AND FOUND THAT THIS CAR CAN NOT HOLD A STOPPED POSITION ON AN INCLINE. *TR

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2
ODI 11039192

NHTSA RECALL NUMBER 15V449 MANUFACTURER RECALL: FOR / HYBRID INVERTER/POWER MODULE (IPM) CRASH INVOLVING PRIUS V (OWNED BY ANOTHER PERSON - MY MOTHER WAS HIT AND KILLED BY PRIUS V) OCCURRED ON SR 105. PRIUS V TRAVELING N ON OUTSIDE LANE CROSSED INSIDE LANE AND 11' GRASS MEDIAN BORDERED BY CONCRETE INTO S BOUND INSIDE LANE AND COLLIDED MY MOTHER DRIVING ONCOMING VEHICLE ON INSIDE S BOUND LANE. WOMAN DRIVING PRIUS V WAS KILLED ON IMPACT, AND MY MOTHER DIED LATER THAT DAY AT UF HOSPITAL JACKSONVILLE. TWO WITNESSES DRIVING BEHIND MY MOTHER SA…

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ODI 11569297

8/2/22 My ABS light came on. Took the car to a dealer. They kept it for six weeks and returned it on 10/3/22. No charge and no explanation. 11/7/22 engine light came on. Took in to dealer, they returned it 11/17/22 indicated incorrect air/ fuel mixture. 10/9/23 Traveling 47 mph, came around a mountain and encountered stopped cars. Slammed on the brakes, car did not slow down, steering wheel locked to the right, car yawed to the right, and turned over, hit a curb and the car righted itself. 3 occupants, 2 injuries , 1 death. Researching the 201…

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1
ODI 11566877

Upon driving out of my school parking lot at approximately 15 to 20 miles per hour I noticed a cushiony filled with a brakes and all of a sudden I heard a shhh all of my lights popped up on my dashboard. When I took my vehicle in to be able to find out what was going on with it I was told that I need a master cylinder and a brake booster. This was after having my vehicle for only 3 years where I purchased it from Rice Toyota Greensboro North Carolina.

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3
ODI 11067249 · 84,000 mi

ON JAN. 3, 2018 WHILE MOVING AT A MINIMUM SPEED (LESS THAN 15 MPH) I APPLIED THE BRAKES AND SEVERAL WARNING LIGHTS ILLUMINATED (BRAKES, ABS, TRACTION CONTROL) ALONG WITH A WARNING SOUND. THIS WAS ON A CITY STREET, DRIVING IN A STRAIGHT LINE. I WAS ABLE TO BRAKE TO A STOP. I THEN ATTEMPTED TO CONTINUE TO DRIVE AT A VERY LOW SPEED BUT SOON LOST ALL ABILITY TO BRAKE THE VEHICLE AND I COASTED TO A STOP. I HAD THE VEHICLE TOWED TO A LOCAL TOYOTA DEALER. I WAS TOLD THE BRAKE ACTUATOR HAD FAILED AND WAS CHARGED $3288 PLUS TAX FOR THE REPAIR. I RECEIVE…

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ODI 11271144

MY 2012 PRIUS V IS ONLY 90K MILES. STARTING FROM ABOUT 2 WEEKS AGO, THE WARNING LIGHTS INCLUDING BRAKE SYSTEM WARNING LIGHT, ABS WARNING LIGHT AND SLIP INDICATOR LIGHT WERE SUDDENLY LIT ON WHEN I WAS DRIVING, THEN I FOUND THE REGENERATE BRAKE BECOME VERY HARD AND DIFFICULT TO STOP WHICH WAS MALFUNCTIONING. THESE WARNING LIGHTS WERE KEPT ON ALL THE TIME WHEN I DRIVE THE CAR. THE CAR THREW OUT CODE C1391 WHEN GIVEN A DIAGNOSIS. AFTER SOME ONLINE WORK, I FOUND THIS IS A VERY COMMON PROBLEM FOR PRIUS V. I WENT TO THE DEALERSHIP HOWEVER THE DEALERSH…

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ODI 11318389 · 117,000 mi

THIS COMPLAINT IS FOR A 2012 PRIUS V THAT I'VE NOTIFIED MY LOCAL DEALER AND TOYOTA ABOUT A POSSIBLE SAFETY ISSUE RELATING TO THE BRAKE BOOSTER. THE PRIUS V IS CURRENTLY NOT INCLUDED IN THE ZJB CUSTOMER SUPPORT PROGRAM AND I BELIEVE IT SHOULD BE. BRAKE PEDAL FEELS VERY FIRM AND INCONSISTENT AND MUCH HARDER TO ACTIVATE THE BRAKES. THERE IS CONSTANT (EVERY FEW SECONDS) BRAKE BOOSTER ACTUATION/WHIRRING CONSISTENT WITH SYMPTOMS OF A LEAKING/DEFECTIVE BRAKE BOOSTER PER MY LOCAL DEALER. WARNING LIGHTS FOR BRAKE, ABS, STABILITY CONTROL, AND TIRE PRESS…

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Engine
5
ODI 10509497 · 1,200 mi

MY CAR HAS AN ISSUE I FIRST NOTICED SOON AFTER I BOUGHT IT, AND THAT NOW HAPPENS AT LEAST TWICE A WEEK. THE DATE I'VE ENTERED IS THE APPROXIMATE FIRST DATE I NOTICED THE PROBLEM OCCUR. I DESCRIBE BELOW A MORE RECENT INSTANCE OF THE SAME BEHAVIOR, THE TIME WHEN IT FELT THE LEAST SAFE. /// THE RECURRING BEHAVIOR IS THAT WHILE DECELERATING WITH MY FOOT ON THE BRAKE PEDAL, IF THE CAR GOES OVER AN OBSTRUCTION LIKE A ROCK, A ROUGH PATCH OF ROAD, OR A POTHOLE, IT SOMETIMES LURCHES FORWARD BEFORE RESUMING DECELERATION. THE SENSATION IS OF ACCELERATING,…

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ODI 11320724 · 150,000 mi

1)INTERMITTENT REGEN BRAKING FAILURE CAUSING BRAKES TO BECOME MORE DIFFICULT TO PRESS THUS HARDER TO STOP THE CAR IN A TIMELY MANNER. USUALLY WHEN THERE IS STOP AND GO DRIVING WILL THE REGENERATIVE BRAKING FAIL. 2) CLOGGED EGR VALVE CAUSING A LOUD ENGINE KNOCK RESULTING IN A BLOWN HEAD GASKET.

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ODI 11364848 · 113,000 mi

THE ABS BRAKE PUMP EXPERIENCED AN "INTERNAL FAILURE" AT MILEAGE OF 113K. THERE IS A CUSTOMER SERVICE NOTICE THAT COVERS 2012 TOYOTA PRIUS AND PRIUS PLUG IN FOR THE SAME ISSUE REGARDLESS OF MILEAGE UNTIL 2019, AND THEN UP TO 150K MILES AFTER THAT. HOWEVER, MY 2012 PRIUS V WAS NOT COVERED. THIS ABS BRAKE PUMP JUST SUDDENLY FAILED, THERE WEREN'T ANY LEADING INDICATORS. TOYOTA KNOWS IT SUPPLIED DEFECTIVE PARTS FOR THE ABS BRAKE PUMP. THERE IS ALREADY A LAWSUIT OF OTHER 2012 PRIUS V OWNERS COMPLAINING OF THE SAME. HOWEVER, TOYOTA HAS NOT CORRECTED…

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—
3
ODI 11232453 · 63,118 mi

AFTER THE LATEST HYBRID SOFTWARE UPGRADE ON MY CAR WE NOTICED THAT THE GAS MILEAGE DROPPED BY 10%. THEN AS WE WERE DRIVING IN HEAVY TRAFFIC ON A TWO LANES FOUR DIFFERENT WARNING LIGHTS CAME ON TWO WHICH WERE FOR THE BRAKING SYSTEM AND TWO OTHERS FOR THE HYBRID SYSTEM. TOOK THE CAR TO THE TOYOTA SHOP AND THEY FOUND THE HYBRID BATTERS NEEDED TO BE REPLACED AT 63,000 MILES.

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ODI 11266817

ON 09/19/2019 KEY WEST TOYOTA COMPLETED THE TIRES CHANGE OF MY VEHICLE AS I REQUESTED. IN ADDITION, KEY WEST TOYOTA PERFORMED "107649 J0V RECALL J0V01B 0.70 UPDATE TO THE POWER MANAGEMENT ECU WITH NEW SOFTWARE" AS SHOWING ON THE INVOICE. THE FOLLOWING DAY, ON FRIDAY 09/20/2019, WHILE I WAS DRIVING THE VEHICLE LOST POWER AND STALLED IN THE MIDDLE OF THE TRAFFIC, PUTTING MY LIFE AND SAFETY AT RISK AND MY HEATH AND GENERAL WELL-BEING. I SENT BACK THE VEHICLE TO KEY WEST TOYOTA, AND SINCE THEN THE ISSUE IS UNRESOLVED, AND I AM NOT EVEN ABLE TO REAC…

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ODI 11505805

In September 2022, my car, a 2012 Toyota Prius V with 79, 056 miles, began making noises in the engine area and the brakes became loose, meaning it took more pressure on the brake pedal to engage the brakes. In November 2022 the following warning lamps on the dashboard came on: Master Warning Light, Brake System Warning Light and Warning Buzzer, Brake System Warning Light, ABS Warning Light and SLIP Indicator. I took it to the Toyota Dealership near me: Lipton Toyota in Ft. Lauderdale, FL, and they diagnosed car with the trouble code of C1391-A…

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2
ODI 11124062 · 125,000 mi

ENGINE SHAKE ON START UP WHEN VEHICLE IS NOT IN MOTION , SEEMS TO BE AN ISSUE WITH POWER.

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ODI 11266817

ON 09/19/2019 KEY WEST TOYOTA COMPLETED THE TIRES CHANGE OF MY VEHICLE AS I REQUESTED. IN ADDITION, KEY WEST TOYOTA PERFORMED "107649 J0V RECALL J0V01B 0.70 UPDATE TO THE POWER MANAGEMENT ECU WITH NEW SOFTWARE" AS SHOWING ON THE INVOICE. THE FOLLOWING DAY, ON FRIDAY 09/20/2019, WHILE I WAS DRIVING THE VEHICLE LOST POWER AND STALLED IN THE MIDDLE OF THE TRAFFIC, PUTTING MY LIFE AND SAFETY AT RISK AND MY HEATH AND GENERAL WELL-BEING. I SENT BACK THE VEHICLE TO KEY WEST TOYOTA, AND SINCE THEN THE ISSUE IS UNRESOLVED, AND I AM NOT EVEN ABLE TO REAC…

Look up ODI 11266817 at NHTSA ↗

3
ODI 10509497 · 1,200 mi

MY CAR HAS AN ISSUE I FIRST NOTICED SOON AFTER I BOUGHT IT, AND THAT NOW HAPPENS AT LEAST TWICE A WEEK. THE DATE I'VE ENTERED IS THE APPROXIMATE FIRST DATE I NOTICED THE PROBLEM OCCUR. I DESCRIBE BELOW A MORE RECENT INSTANCE OF THE SAME BEHAVIOR, THE TIME WHEN IT FELT THE LEAST SAFE. /// THE RECURRING BEHAVIOR IS THAT WHILE DECELERATING WITH MY FOOT ON THE BRAKE PEDAL, IF THE CAR GOES OVER AN OBSTRUCTION LIKE A ROCK, A ROUGH PATCH OF ROAD, OR A POTHOLE, IT SOMETIMES LURCHES FORWARD BEFORE RESUMING DECELERATION. THE SENSATION IS OF ACCELERATING,…

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ODI 11124062 · 125,000 mi

ENGINE SHAKE ON START UP WHEN VEHICLE IS NOT IN MOTION , SEEMS TO BE AN ISSUE WITH POWER.

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ODI 11157210

WHEN I BRAKE THE CAR SHAKES A NOTICEABLE TYPE OF SHAKE AND STARTS TO MAKE A WEIRD STALLING NOISE.

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000
Electrical System
6
ODI 11280705 · 68,000 mi

MY 2012 PRIUS V STARTED SHOWING THE WARNING LIGHTS FOR BRAKES, ABS, ANTI-SKID AND ENGINE LIGHTS. THIS HAPPENED WHILE DRIVING ON A REGULAR ROAD. BRAKES STILL WORK BUT FEEL SPONGY. SCANNED FOR CODES AND IT SAYS C1391 WHICH REQUIRES REPLACING ALL THE MAIN BRAKE COMPONENTS. THE COST IS OVER $3000 BECAUSE SO MANY PARTS INVOLVED. THERE'S SEEMS TO HAVE BEEN A RECALL FOR OTHER MODELS OF PRIUS BUT THE 'V' NOT INCLUDED. MANY V OWNERS HAVE EXPERIENCED THIS PROBLEM. ALL THE PARTS SHOWN IN THE ATTACHED PICTURE NEED TO BE REPLACE CAUSE TOYOTA DOESN'T KNOW OR…

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ODI 11454088 · 152,900 mi

.The contact owns a 2012 Toyota Prius. The contact stated while driving 35 MPH, the ABS, brake lights, and traction control warning lights illuminated. The vehicle was taken to a dealer but was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle had exceeded the 150,000 warranty. The failure mileage was 152,900.

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ODI 11459170

Bought the car from a dealership in january 2022 with 158,000 miles and heard buzzing noise that I was told was normal with hybrid cars.no codes showing on car and passed dealer inspection.Driving down a highway and heading to a stop brakes are hard to mash and caused skidding. No brake lights or abs lights are on. Couple days later brake lights and traction lights come on and then went back off. Take to Tires Plus and I am told I have to schedule appointment with toyota dealer as they do not have the software to diagnose. Take to toyota dealer…

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3
ODI 11232453 · 63,118 mi

AFTER THE LATEST HYBRID SOFTWARE UPGRADE ON MY CAR WE NOTICED THAT THE GAS MILEAGE DROPPED BY 10%. THEN AS WE WERE DRIVING IN HEAVY TRAFFIC ON A TWO LANES FOUR DIFFERENT WARNING LIGHTS CAME ON TWO WHICH WERE FOR THE BRAKING SYSTEM AND TWO OTHERS FOR THE HYBRID SYSTEM. TOOK THE CAR TO THE TOYOTA SHOP AND THEY FOUND THE HYBRID BATTERS NEEDED TO BE REPLACED AT 63,000 MILES.

Look up ODI 11232453 at NHTSA ↗

ODI 11266817

ON 09/19/2019 KEY WEST TOYOTA COMPLETED THE TIRES CHANGE OF MY VEHICLE AS I REQUESTED. IN ADDITION, KEY WEST TOYOTA PERFORMED "107649 J0V RECALL J0V01B 0.70 UPDATE TO THE POWER MANAGEMENT ECU WITH NEW SOFTWARE" AS SHOWING ON THE INVOICE. THE FOLLOWING DAY, ON FRIDAY 09/20/2019, WHILE I WAS DRIVING THE VEHICLE LOST POWER AND STALLED IN THE MIDDLE OF THE TRAFFIC, PUTTING MY LIFE AND SAFETY AT RISK AND MY HEATH AND GENERAL WELL-BEING. I SENT BACK THE VEHICLE TO KEY WEST TOYOTA, AND SINCE THEN THE ISSUE IS UNRESOLVED, AND I AM NOT EVEN ABLE TO REAC…

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ODI 11505805

In September 2022, my car, a 2012 Toyota Prius V with 79, 056 miles, began making noises in the engine area and the brakes became loose, meaning it took more pressure on the brake pedal to engage the brakes. In November 2022 the following warning lamps on the dashboard came on: Master Warning Light, Brake System Warning Light and Warning Buzzer, Brake System Warning Light, ABS Warning Light and SLIP Indicator. I took it to the Toyota Dealership near me: Lipton Toyota in Ft. Lauderdale, FL, and they diagnosed car with the trouble code of C1391-A…

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—
5
ODI 10749744 · 60,000 mi

THE NAVIGATION, BLUETOOTH & RADIO SYSTEM WAS TURNED OFF ON IT OWN AND BECAME CORRUPTED WHEN THE CAR DEALERSHIP TRIED TO UPDATE THE SYSTEMS SOFTWARE. THE HARDWARE WAS THEN RENDERED INOPERABLE AND THE SYSTEMS COMPUTER WAS THEN REPLACED, THE WARRANTY DID NOT COVER THE DEFECTS IN THE SYSTEM. THE ESTIMATED REPAIR EXCEEDED $1000US. DUE TO THE DEALERSHIPS ACTIONS IN TRYING TO RUN A SOFTWARE UPDATE, THE REPAIR COSTS WERE PAID BY THE DEALERSHIP. THE FAILURE OF THE COMPUTER SYSTEM SEEMED TO BE KNOWN BY THE CAR DEALER. TOYOTA WAS NEVER DIRECTLY CONTACTED…

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ODI 11265675 · 111,000 mi

ON JUNE 5TH, 2019, I TOOK MY CAR IN TO ROUND ROCK TOYOTA AND THEY PERFORMED THE 2018 TOYOTA PRIUS V RECALL FIX. SINCE THEN, MY MPG HAS GONE FROM AN AVERAGE OF 41 MILES PER GALLON, WHICH HAS STAYED CONSISTENT SINCE I PURCHASED THE CAR BRAND NEW IN JUNE 2012, DOWN TO 32 MPG. I TOOK THE CAR BACK TO ROUND ROCK TOYOTA FOR A DIAGNOSIS ON SEPT 30, 2019 AND THEY SAID THAT THEY CANNOT FIND ANYTHING WRONG, THERE ARE NO ERROR CODES, AND THAT MY NOW GREATLY REDUCED 32 MPG FELL WITHIN TOYOTA STANDARDS. I AM WRITING TO FILE A COMPLAINT THAT THEIR 2018 RECALL…

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ODI 11266817

ON 09/19/2019 KEY WEST TOYOTA COMPLETED THE TIRES CHANGE OF MY VEHICLE AS I REQUESTED. IN ADDITION, KEY WEST TOYOTA PERFORMED "107649 J0V RECALL J0V01B 0.70 UPDATE TO THE POWER MANAGEMENT ECU WITH NEW SOFTWARE" AS SHOWING ON THE INVOICE. THE FOLLOWING DAY, ON FRIDAY 09/20/2019, WHILE I WAS DRIVING THE VEHICLE LOST POWER AND STALLED IN THE MIDDLE OF THE TRAFFIC, PUTTING MY LIFE AND SAFETY AT RISK AND MY HEATH AND GENERAL WELL-BEING. I SENT BACK THE VEHICLE TO KEY WEST TOYOTA, AND SINCE THEN THE ISSUE IS UNRESOLVED, AND I AM NOT EVEN ABLE TO REAC…

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2
ODI 11144597 · 130,000 mi

WAS DRIVING DOWN THE STREET IN MY PRIUS WHEN ALL OF A SUDDEN THE CAR WENT TOTALLY DEAD. IT DID NOT GO INTO A LIMP-HOME MODE. I WAS DEAD IN THE WATER IN THE MIDDLE OF A STREET ALL OF A SUDDEN. WE HAD TO GET OUT AND PUSH IT OUT OF THE STREET. MECHANIC SAYS ITS A KNOWN ISSUE WITH PRIUS AND INVERTER. THAT WAS PRETTY DANGEROUS AND I WAS GLAD WE WERENT ON THE FREEWAY. WE WERE UNAWARE OF ANY RECALL. THE CAR WENT INTO "DISCO MODE" - EVERY WARNING LIGHT IT HAD WAS ON AND BLINKING BUT THE CAR WAS COMPLETELY DEAD.

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ODI 11325497 · 113,221 mi

TOYOTA PRIUS V 2012 LOST POWER AS I WAS DRIVING OUT OF THE PARKING LOT. I HAD TO MAKE EMERGENCY STOP ON THE SIDE OF THE ROAD BECAUSE INVERTER/ELECTRIC MOTOR FAILED. MECHANIC RAN COMPUTER TEST AND FOUND THAT PROBLEM CODES INDEED POINTED TO FAILURE OF INVERTER.I CALLED LOCAL DEALER MCCORD TOYOTA AND WAS TOLD MY CAR DOES NOT FALL TO EXTENDED WARRANTY OF INVERTER AND DID NOT OFFER ANY HELP. SAME DAY I CALLED TOYOTA CUSTOMER CARE AT [phone removed] AND THEY TOLD ME THAT MY CAR DOES NOT FALL UNDER INVERTER WARRANTY BASED ON MY VIN NUMBER, AND GAVE ME…

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2
ODI 11277943 · 180,000 mi

AFTER REPAIR OF STALLING ENGINE CONDITION: VSV VALVE REPLACED, A SOFTWARE UPDATE SUBSEQUENTLY WAS PERFORMED ON MY CAR (JOV RECALL). EVER SINCE THAT SOFTWARE UPDATE IT HASN'T BEEN SAFE TO DRIVE MY CAR : UNSAFE BREAKING, REALLY HARD BREAKING, ESPECIALLY ON HIGHWAYS AND UNTIMELY DASHBOARD LIGHTING RELATED TO TRAC/VSC, CHECK ENGINE AND HYBRID WARNING LIGHT

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ODI 11427529

Found car tampered with cut in carpet under driver seat to check battery maintenance per Toyota owner manual where hybrid battery was not receiving charge , was running hot Unknown person impersonated me registered my VIN to enroll with Toyota upgraded software app Entune version not with purchase is a 2021 software version with parental like controls, I took to Toyota dealerships below for assistance , new battery and hybrid faulting losing charge, car does not provide hybrid fault notice , loses charge , uses little gas , I researched on …

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0
3
ODI 11277943 · 180,000 mi

AFTER REPAIR OF STALLING ENGINE CONDITION: VSV VALVE REPLACED, A SOFTWARE UPDATE SUBSEQUENTLY WAS PERFORMED ON MY CAR (JOV RECALL). EVER SINCE THAT SOFTWARE UPDATE IT HASN'T BEEN SAFE TO DRIVE MY CAR : UNSAFE BREAKING, REALLY HARD BREAKING, ESPECIALLY ON HIGHWAYS AND UNTIMELY DASHBOARD LIGHTING RELATED TO TRAC/VSC, CHECK ENGINE AND HYBRID WARNING LIGHT

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ODI 11325497 · 113,221 mi

TOYOTA PRIUS V 2012 LOST POWER AS I WAS DRIVING OUT OF THE PARKING LOT. I HAD TO MAKE EMERGENCY STOP ON THE SIDE OF THE ROAD BECAUSE INVERTER/ELECTRIC MOTOR FAILED. MECHANIC RAN COMPUTER TEST AND FOUND THAT PROBLEM CODES INDEED POINTED TO FAILURE OF INVERTER.I CALLED LOCAL DEALER MCCORD TOYOTA AND WAS TOLD MY CAR DOES NOT FALL TO EXTENDED WARRANTY OF INVERTER AND DID NOT OFFER ANY HELP. SAME DAY I CALLED TOYOTA CUSTOMER CARE AT [phone removed] AND THEY TOLD ME THAT MY CAR DOES NOT FALL UNDER INVERTER WARRANTY BASED ON MY VIN NUMBER, AND GAVE ME…

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ODI 11341572 · 59,670 mi

[XXX] CAR DOES NOT STARTS STALLING DOES NOT LOCK OR UNLOCK DOES NOT RESPOND TO KEY FOB DOES NOT RESPOND POWER BUTTON OR START BUTTON MAKES SOME KIND OF NOISE WITH ALL LIGHTS BLINKING REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC

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Unknown Or Other
3
ODI 11039192

NHTSA RECALL NUMBER 15V449 MANUFACTURER RECALL: FOR / HYBRID INVERTER/POWER MODULE (IPM) CRASH INVOLVING PRIUS V (OWNED BY ANOTHER PERSON - MY MOTHER WAS HIT AND KILLED BY PRIUS V) OCCURRED ON SR 105. PRIUS V TRAVELING N ON OUTSIDE LANE CROSSED INSIDE LANE AND 11' GRASS MEDIAN BORDERED BY CONCRETE INTO S BOUND INSIDE LANE AND COLLIDED MY MOTHER DRIVING ONCOMING VEHICLE ON INSIDE S BOUND LANE. WOMAN DRIVING PRIUS V WAS KILLED ON IMPACT, AND MY MOTHER DIED LATER THAT DAY AT UF HOSPITAL JACKSONVILLE. TWO WITNESSES DRIVING BEHIND MY MOTHER SA…

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ODI 11280705 · 68,000 mi

MY 2012 PRIUS V STARTED SHOWING THE WARNING LIGHTS FOR BRAKES, ABS, ANTI-SKID AND ENGINE LIGHTS. THIS HAPPENED WHILE DRIVING ON A REGULAR ROAD. BRAKES STILL WORK BUT FEEL SPONGY. SCANNED FOR CODES AND IT SAYS C1391 WHICH REQUIRES REPLACING ALL THE MAIN BRAKE COMPONENTS. THE COST IS OVER $3000 BECAUSE SO MANY PARTS INVOLVED. THERE'S SEEMS TO HAVE BEEN A RECALL FOR OTHER MODELS OF PRIUS BUT THE 'V' NOT INCLUDED. MANY V OWNERS HAVE EXPERIENCED THIS PROBLEM. ALL THE PARTS SHOWN IN THE ATTACHED PICTURE NEED TO BE REPLACE CAUSE TOYOTA DOESN'T KNOW OR…

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ODI 11286843 · 68,700 mi

11/15/19 ORIGINALLY THE CAR SHOWED BRAKE, ABS, ANTISKID AND ENGINE IDIOT LIGHTS WENT TO THE DEALER WITH A CODE C1391. THEY SAID I NEED TO REPLACE THE MASTER CYLINDER AND THE POWER BOOSTER FOR $2600. THEN THEY SAID IT WAS POLICY TO ALSO REPLACE THE BRAKE BOOSTER PUMP ASSEMBLY FOR AN ADDITIONAL $2,000 OR A TOTAL OF $4600. AFTER I COMPLAINED THAT THEY HAD RECALLED 972,000 OTHER PRIUS BUT DIDN'T INCLUDE THE PRIUS V THEY SAID I ONLY NEEDED TO REPLACE THE MASTER CYLINDER AND POWER BOOSTER AND SAID THEY WOULD DO IT FOR $1,516.89. SO THEN I GO TO TAKE …

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2
ODI 11124062 · 125,000 mi

ENGINE SHAKE ON START UP WHEN VEHICLE IS NOT IN MOTION , SEEMS TO BE AN ISSUE WITH POWER.

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ODI 11266817

ON 09/19/2019 KEY WEST TOYOTA COMPLETED THE TIRES CHANGE OF MY VEHICLE AS I REQUESTED. IN ADDITION, KEY WEST TOYOTA PERFORMED "107649 J0V RECALL J0V01B 0.70 UPDATE TO THE POWER MANAGEMENT ECU WITH NEW SOFTWARE" AS SHOWING ON THE INVOICE. THE FOLLOWING DAY, ON FRIDAY 09/20/2019, WHILE I WAS DRIVING THE VEHICLE LOST POWER AND STALLED IN THE MIDDLE OF THE TRAFFIC, PUTTING MY LIFE AND SAFETY AT RISK AND MY HEATH AND GENERAL WELL-BEING. I SENT BACK THE VEHICLE TO KEY WEST TOYOTA, AND SINCE THEN THE ISSUE IS UNRESOLVED, AND I AM NOT EVEN ABLE TO REAC…

Look up ODI 11266817 at NHTSA ↗

5
ODI 10749744 · 60,000 mi

THE NAVIGATION, BLUETOOTH & RADIO SYSTEM WAS TURNED OFF ON IT OWN AND BECAME CORRUPTED WHEN THE CAR DEALERSHIP TRIED TO UPDATE THE SYSTEMS SOFTWARE. THE HARDWARE WAS THEN RENDERED INOPERABLE AND THE SYSTEMS COMPUTER WAS THEN REPLACED, THE WARRANTY DID NOT COVER THE DEFECTS IN THE SYSTEM. THE ESTIMATED REPAIR EXCEEDED $1000US. DUE TO THE DEALERSHIPS ACTIONS IN TRYING TO RUN A SOFTWARE UPDATE, THE REPAIR COSTS WERE PAID BY THE DEALERSHIP. THE FAILURE OF THE COMPUTER SYSTEM SEEMED TO BE KNOWN BY THE CAR DEALER. TOYOTA WAS NEVER DIRECTLY CONTACTED…

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ODI 11265675 · 111,000 mi

ON JUNE 5TH, 2019, I TOOK MY CAR IN TO ROUND ROCK TOYOTA AND THEY PERFORMED THE 2018 TOYOTA PRIUS V RECALL FIX. SINCE THEN, MY MPG HAS GONE FROM AN AVERAGE OF 41 MILES PER GALLON, WHICH HAS STAYED CONSISTENT SINCE I PURCHASED THE CAR BRAND NEW IN JUNE 2012, DOWN TO 32 MPG. I TOOK THE CAR BACK TO ROUND ROCK TOYOTA FOR A DIAGNOSIS ON SEPT 30, 2019 AND THEY SAID THAT THEY CANNOT FIND ANYTHING WRONG, THERE ARE NO ERROR CODES, AND THAT MY NOW GREATLY REDUCED 32 MPG FELL WITHIN TOYOTA STANDARDS. I AM WRITING TO FILE A COMPLAINT THAT THEIR 2018 RECALL…

Look up ODI 11265675 at NHTSA ↗

ODI 11266817

ON 09/19/2019 KEY WEST TOYOTA COMPLETED THE TIRES CHANGE OF MY VEHICLE AS I REQUESTED. IN ADDITION, KEY WEST TOYOTA PERFORMED "107649 J0V RECALL J0V01B 0.70 UPDATE TO THE POWER MANAGEMENT ECU WITH NEW SOFTWARE" AS SHOWING ON THE INVOICE. THE FOLLOWING DAY, ON FRIDAY 09/20/2019, WHILE I WAS DRIVING THE VEHICLE LOST POWER AND STALLED IN THE MIDDLE OF THE TRAFFIC, PUTTING MY LIFE AND SAFETY AT RISK AND MY HEATH AND GENERAL WELL-BEING. I SENT BACK THE VEHICLE TO KEY WEST TOYOTA, AND SINCE THEN THE ISSUE IS UNRESOLVED, AND I AM NOT EVEN ABLE TO REAC…

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—
1
ODI 11124062 · 125,000 mi

ENGINE SHAKE ON START UP WHEN VEHICLE IS NOT IN MOTION , SEEMS TO BE AN ISSUE WITH POWER.

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2
ODI 10654416 · 47,000 mi

I FELT A LOOSE NOISE BEHIND THE WHEEL OF THE CAR. TOOK THE CAR TO SERVICE WHERE I HAD BOUGHT IT AND THEY CERTIFIED THAT THE STEERING SHAFT NEEDS A REPLACEMENT @ 47,000 MILES. PRIUS MODELS FROM PREVIOUS YEARS HAVE A RECALL FOR THIS ISSUE. THE ISSUE IS NOT SOLVED, YET THEY CONTINUE TO HAVE THE DEFECT AND NO OTHER RECALL HAS BEEN ISSUED FOR THE SAME PROBLEM. THE REPAIR ESTIMATE IS AROUND 500.00 I HAVE HAD ABOUT TEN CARS IN MY LIFE AND IN NONE HAVE I EVER HAD THE WORRY OR NOT EVEN THE SOUND OF A LOOSE STEERING SHAFT. WE ARE TALKING ABOUT THE …

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ODI 11039192

NHTSA RECALL NUMBER 15V449 MANUFACTURER RECALL: FOR / HYBRID INVERTER/POWER MODULE (IPM) CRASH INVOLVING PRIUS V (OWNED BY ANOTHER PERSON - MY MOTHER WAS HIT AND KILLED BY PRIUS V) OCCURRED ON SR 105. PRIUS V TRAVELING N ON OUTSIDE LANE CROSSED INSIDE LANE AND 11' GRASS MEDIAN BORDERED BY CONCRETE INTO S BOUND INSIDE LANE AND COLLIDED MY MOTHER DRIVING ONCOMING VEHICLE ON INSIDE S BOUND LANE. WOMAN DRIVING PRIUS V WAS KILLED ON IMPACT, AND MY MOTHER DIED LATER THAT DAY AT UF HOSPITAL JACKSONVILLE. TWO WITNESSES DRIVING BEHIND MY MOTHER SA…

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1
ODI 11394459

MY HORN NO LONGER WORKS. I TOOK IT INTO THE DEALER AND IT WAS DIAGNOSED AS HAVING A FAULTY SPIRAL CABLE. ACCORDING TO INFORMATION ON THE INTERNET, THE SPIRAL CABLE ALSO PLAYS A ROLE IN THE DEPLOYMENT OF THE DRIVER AIRBAG. THIS PART WAS UNDER A RECALL FOR VEHICLES A COUPLE OF YEARS PRIOR. I FEEL THAT IF THIS IS A KNOWN ISSUE AND AN EXTREME SAFETY ISSUE THEN IT SHOULD ALSO BE FIXED UNDER RECALL. THE DEALER PRICE TO FIX THIS IS OVER $800. I HAVE OPENED A CASE WITH TOYOTA #[phone removed], BUT THEY DON'T SEE IT AS A SAFETY CONCERN AND WILL NOT OFF…

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1
ODI 11341572 · 59,670 mi

[XXX] CAR DOES NOT STARTS STALLING DOES NOT LOCK OR UNLOCK DOES NOT RESPOND TO KEY FOB DOES NOT RESPOND POWER BUTTON OR START BUTTON MAKES SOME KIND OF NOISE WITH ALL LIGHTS BLINKING REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC

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Vehicle Speed Control
5
ODI 10509497 · 1,200 mi

MY CAR HAS AN ISSUE I FIRST NOTICED SOON AFTER I BOUGHT IT, AND THAT NOW HAPPENS AT LEAST TWICE A WEEK. THE DATE I'VE ENTERED IS THE APPROXIMATE FIRST DATE I NOTICED THE PROBLEM OCCUR. I DESCRIBE BELOW A MORE RECENT INSTANCE OF THE SAME BEHAVIOR, THE TIME WHEN IT FELT THE LEAST SAFE. /// THE RECURRING BEHAVIOR IS THAT WHILE DECELERATING WITH MY FOOT ON THE BRAKE PEDAL, IF THE CAR GOES OVER AN OBSTRUCTION LIKE A ROCK, A ROUGH PATCH OF ROAD, OR A POTHOLE, IT SOMETIMES LURCHES FORWARD BEFORE RESUMING DECELERATION. THE SENSATION IS OF ACCELERATING,…

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ODI 10549685 · 16,004 mi

DRIVER WAS MAKING A SHARP LEFT TURN INTO A PARKING SPACE AT LOW SPEED AND ATTEMPTED TO BRAKE TO A STOP. THE VEHICLE DID NOT SLOW DOWN AT ALL DESPITE HARD PRESSURE ON BRAKE PEDAL BUT INSTEAD ACCELERATED,JUMPED A CURB IN FRONT OF THE VEHICLE AND HIT A WALL WHICH STOPPED THE CAR. NO ONE WAS INJURED BUT FRONT BUMPER BADLY GOUGED AND FRONT DOOR SLIGHTLY DENTED. DRIVER WAS ABLE TO PUT THE CAR IN REVERSE AND GET OFF THE SIDEWALK. VEHICLE IS NOW AT TOYOTA DEALER FOR INSPECTION. UPON REFLECTION 2 OTHER INCIDENTS OCCURRED WHERE WHAT FELT LIKE A MOMENTAR…

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ODI 10556928 · 9,000 mi

THE CAR WAS PARKED ON A STEEP INCLINE WHILE I CLOSED A GATE BEHIND ME TO A GATED DRIVEWAY. WHEN I GOT BACK IN THE CAR AND PUT THE CAR IN DRIVE, I TOOK MY FOOT OFF OF THE BRAKE AND BEFORE I COULD GET IT TO THE GAS PEDAL THE CAR IMMEDIATELY ROLLED BACK AND INTO THE GATE. THE CAR RELEASED AS IF IT WAS A STANDARD SHIFT CAR THAT NEEDED A CLUTCH AND SLAMMED INTO THE GATE. I HAVE TAKEN THE CAR TO OTHER SAFE SPOTS THAT ARE ON HILLS AND FOUND THAT THIS CAR CAN NOT HOLD A STOPPED POSITION ON AN INCLINE. *TR

Look up ODI 10556928 at NHTSA ↗

3
ODI 10509497 · 1,200 mi

MY CAR HAS AN ISSUE I FIRST NOTICED SOON AFTER I BOUGHT IT, AND THAT NOW HAPPENS AT LEAST TWICE A WEEK. THE DATE I'VE ENTERED IS THE APPROXIMATE FIRST DATE I NOTICED THE PROBLEM OCCUR. I DESCRIBE BELOW A MORE RECENT INSTANCE OF THE SAME BEHAVIOR, THE TIME WHEN IT FELT THE LEAST SAFE. /// THE RECURRING BEHAVIOR IS THAT WHILE DECELERATING WITH MY FOOT ON THE BRAKE PEDAL, IF THE CAR GOES OVER AN OBSTRUCTION LIKE A ROCK, A ROUGH PATCH OF ROAD, OR A POTHOLE, IT SOMETIMES LURCHES FORWARD BEFORE RESUMING DECELERATION. THE SENSATION IS OF ACCELERATING,…

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ODI 11124062 · 125,000 mi

ENGINE SHAKE ON START UP WHEN VEHICLE IS NOT IN MOTION , SEEMS TO BE AN ISSUE WITH POWER.

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ODI 11157210

WHEN I BRAKE THE CAR SHAKES A NOTICEABLE TYPE OF SHAKE AND STARTS TO MAKE A WEIRD STALLING NOISE.

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2
ODI 11144597 · 130,000 mi

WAS DRIVING DOWN THE STREET IN MY PRIUS WHEN ALL OF A SUDDEN THE CAR WENT TOTALLY DEAD. IT DID NOT GO INTO A LIMP-HOME MODE. I WAS DEAD IN THE WATER IN THE MIDDLE OF A STREET ALL OF A SUDDEN. WE HAD TO GET OUT AND PUSH IT OUT OF THE STREET. MECHANIC SAYS ITS A KNOWN ISSUE WITH PRIUS AND INVERTER. THAT WAS PRETTY DANGEROUS AND I WAS GLAD WE WERENT ON THE FREEWAY. WE WERE UNAWARE OF ANY RECALL. THE CAR WENT INTO "DISCO MODE" - EVERY WARNING LIGHT IT HAD WAS ON AND BLINKING BUT THE CAR WAS COMPLETELY DEAD.

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ODI 11325497 · 113,221 mi

TOYOTA PRIUS V 2012 LOST POWER AS I WAS DRIVING OUT OF THE PARKING LOT. I HAD TO MAKE EMERGENCY STOP ON THE SIDE OF THE ROAD BECAUSE INVERTER/ELECTRIC MOTOR FAILED. MECHANIC RAN COMPUTER TEST AND FOUND THAT PROBLEM CODES INDEED POINTED TO FAILURE OF INVERTER.I CALLED LOCAL DEALER MCCORD TOYOTA AND WAS TOLD MY CAR DOES NOT FALL TO EXTENDED WARRANTY OF INVERTER AND DID NOT OFFER ANY HELP. SAME DAY I CALLED TOYOTA CUSTOMER CARE AT [phone removed] AND THEY TOLD ME THAT MY CAR DOES NOT FALL UNDER INVERTER WARRANTY BASED ON MY VIN NUMBER, AND GAVE ME…

Look up ODI 11325497 at NHTSA ↗

1
ODI 11124062 · 125,000 mi

ENGINE SHAKE ON START UP WHEN VEHICLE IS NOT IN MOTION , SEEMS TO BE AN ISSUE WITH POWER.

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—0
1
ODI 11566877

Upon driving out of my school parking lot at approximately 15 to 20 miles per hour I noticed a cushiony filled with a brakes and all of a sudden I heard a shhh all of my lights popped up on my dashboard. When I took my vehicle in to be able to find out what was going on with it I was told that I need a master cylinder and a brake booster. This was after having my vehicle for only 3 years where I purchased it from Rice Toyota Greensboro North Carolina.

Look up ODI 11566877 at NHTSA ↗

2
ODI 10525127 · 12,000 mi

FROM A STANDSTILL, UNDER LIGHT WINTER CONDITIONS, THERE HAVE MANY TIMES WHEN THE VEHICLE WILL NOT/CAN NOT MOVE. WHEN THE ACCELERATOR IS DEPRESSED POWER IS SENT FOR A FRACTION SECOND (VERY QUICK PULSE) AND THEN ALL POWER IS CUT OFF AND NOTHING FURTHER HAPPENS UNTIL YOU LIFT OFF ACCELERATOR AND TRY AGAIN. IT DOES THE SAME THING IN REVERSE. THE ONLY WAY OUT OF THIS CYCLE IS TO PHYSICALLY PUSH THE CAR TO GET IT MOVING(SLOW WALKING PACE) AND THEN THE TRACTION CONTROL BEHAVES VERY MUCH LIKE OUR 2012 CAMRY SE V6. A COUPLE TIMES WE HAD OUR CAMRY RI…

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ODI 11325497 · 113,221 mi

TOYOTA PRIUS V 2012 LOST POWER AS I WAS DRIVING OUT OF THE PARKING LOT. I HAD TO MAKE EMERGENCY STOP ON THE SIDE OF THE ROAD BECAUSE INVERTER/ELECTRIC MOTOR FAILED. MECHANIC RAN COMPUTER TEST AND FOUND THAT PROBLEM CODES INDEED POINTED TO FAILURE OF INVERTER.I CALLED LOCAL DEALER MCCORD TOYOTA AND WAS TOLD MY CAR DOES NOT FALL TO EXTENDED WARRANTY OF INVERTER AND DID NOT OFFER ANY HELP. SAME DAY I CALLED TOYOTA CUSTOMER CARE AT [phone removed] AND THEY TOLD ME THAT MY CAR DOES NOT FALL UNDER INVERTER WARRANTY BASED ON MY VIN NUMBER, AND GAVE ME…

Look up ODI 11325497 at NHTSA ↗

Steering
2
ODI 11039192

NHTSA RECALL NUMBER 15V449 MANUFACTURER RECALL: FOR / HYBRID INVERTER/POWER MODULE (IPM) CRASH INVOLVING PRIUS V (OWNED BY ANOTHER PERSON - MY MOTHER WAS HIT AND KILLED BY PRIUS V) OCCURRED ON SR 105. PRIUS V TRAVELING N ON OUTSIDE LANE CROSSED INSIDE LANE AND 11' GRASS MEDIAN BORDERED BY CONCRETE INTO S BOUND INSIDE LANE AND COLLIDED MY MOTHER DRIVING ONCOMING VEHICLE ON INSIDE S BOUND LANE. WOMAN DRIVING PRIUS V WAS KILLED ON IMPACT, AND MY MOTHER DIED LATER THAT DAY AT UF HOSPITAL JACKSONVILLE. TWO WITNESSES DRIVING BEHIND MY MOTHER SA…

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ODI 11569297

8/2/22 My ABS light came on. Took the car to a dealer. They kept it for six weeks and returned it on 10/3/22. No charge and no explanation. 11/7/22 engine light came on. Took in to dealer, they returned it 11/17/22 indicated incorrect air/ fuel mixture. 10/9/23 Traveling 47 mph, came around a mountain and encountered stopped cars. Slammed on the brakes, car did not slow down, steering wheel locked to the right, car yawed to the right, and turned over, hit a curb and the car righted itself. 3 occupants, 2 injuries , 1 death. Researching the 201…

Look up ODI 11569297 at NHTSA ↗

0
2
ODI 11277943 · 180,000 mi

AFTER REPAIR OF STALLING ENGINE CONDITION: VSV VALVE REPLACED, A SOFTWARE UPDATE SUBSEQUENTLY WAS PERFORMED ON MY CAR (JOV RECALL). EVER SINCE THAT SOFTWARE UPDATE IT HASN'T BEEN SAFE TO DRIVE MY CAR : UNSAFE BREAKING, REALLY HARD BREAKING, ESPECIALLY ON HIGHWAYS AND UNTIMELY DASHBOARD LIGHTING RELATED TO TRAC/VSC, CHECK ENGINE AND HYBRID WARNING LIGHT

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ODI 11427529

Found car tampered with cut in carpet under driver seat to check battery maintenance per Toyota owner manual where hybrid battery was not receiving charge , was running hot Unknown person impersonated me registered my VIN to enroll with Toyota upgraded software app Entune version not with purchase is a 2021 software version with parental like controls, I took to Toyota dealerships below for assistance , new battery and hybrid faulting losing charge, car does not provide hybrid fault notice , loses charge , uses little gas , I researched on …

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2
ODI 10654416 · 47,000 mi

I FELT A LOOSE NOISE BEHIND THE WHEEL OF THE CAR. TOOK THE CAR TO SERVICE WHERE I HAD BOUGHT IT AND THEY CERTIFIED THAT THE STEERING SHAFT NEEDS A REPLACEMENT @ 47,000 MILES. PRIUS MODELS FROM PREVIOUS YEARS HAVE A RECALL FOR THIS ISSUE. THE ISSUE IS NOT SOLVED, YET THEY CONTINUE TO HAVE THE DEFECT AND NO OTHER RECALL HAS BEEN ISSUED FOR THE SAME PROBLEM. THE REPAIR ESTIMATE IS AROUND 500.00 I HAVE HAD ABOUT TEN CARS IN MY LIFE AND IN NONE HAVE I EVER HAD THE WORRY OR NOT EVEN THE SOUND OF A LOOSE STEERING SHAFT. WE ARE TALKING ABOUT THE …

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ODI 11039192

NHTSA RECALL NUMBER 15V449 MANUFACTURER RECALL: FOR / HYBRID INVERTER/POWER MODULE (IPM) CRASH INVOLVING PRIUS V (OWNED BY ANOTHER PERSON - MY MOTHER WAS HIT AND KILLED BY PRIUS V) OCCURRED ON SR 105. PRIUS V TRAVELING N ON OUTSIDE LANE CROSSED INSIDE LANE AND 11' GRASS MEDIAN BORDERED BY CONCRETE INTO S BOUND INSIDE LANE AND COLLIDED MY MOTHER DRIVING ONCOMING VEHICLE ON INSIDE S BOUND LANE. WOMAN DRIVING PRIUS V WAS KILLED ON IMPACT, AND MY MOTHER DIED LATER THAT DAY AT UF HOSPITAL JACKSONVILLE. TWO WITNESSES DRIVING BEHIND MY MOTHER SA…

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0—0
1
ODI 11277943 · 180,000 mi

AFTER REPAIR OF STALLING ENGINE CONDITION: VSV VALVE REPLACED, A SOFTWARE UPDATE SUBSEQUENTLY WAS PERFORMED ON MY CAR (JOV RECALL). EVER SINCE THAT SOFTWARE UPDATE IT HASN'T BEEN SAFE TO DRIVE MY CAR : UNSAFE BREAKING, REALLY HARD BREAKING, ESPECIALLY ON HIGHWAYS AND UNTIMELY DASHBOARD LIGHTING RELATED TO TRAC/VSC, CHECK ENGINE AND HYBRID WARNING LIGHT

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Air Bags
1
ODI 11566877

Upon driving out of my school parking lot at approximately 15 to 20 miles per hour I noticed a cushiony filled with a brakes and all of a sudden I heard a shhh all of my lights popped up on my dashboard. When I took my vehicle in to be able to find out what was going on with it I was told that I need a master cylinder and a brake booster. This was after having my vehicle for only 3 years where I purchased it from Rice Toyota Greensboro North Carolina.

Look up ODI 11566877 at NHTSA ↗

00
1
ODI 11394459

MY HORN NO LONGER WORKS. I TOOK IT INTO THE DEALER AND IT WAS DIAGNOSED AS HAVING A FAULTY SPIRAL CABLE. ACCORDING TO INFORMATION ON THE INTERNET, THE SPIRAL CABLE ALSO PLAYS A ROLE IN THE DEPLOYMENT OF THE DRIVER AIRBAG. THIS PART WAS UNDER A RECALL FOR VEHICLES A COUPLE OF YEARS PRIOR. I FEEL THAT IF THIS IS A KNOWN ISSUE AND AN EXTREME SAFETY ISSUE THEN IT SHOULD ALSO BE FIXED UNDER RECALL. THE DEALER PRICE TO FIX THIS IS OVER $800. I HAVE OPENED A CASE WITH TOYOTA #[phone removed], BUT THEY DON'T SEE IT AS A SAFETY CONCERN AND WILL NOT OFF…

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1
ODI 11566877

Upon driving out of my school parking lot at approximately 15 to 20 miles per hour I noticed a cushiony filled with a brakes and all of a sudden I heard a shhh all of my lights popped up on my dashboard. When I took my vehicle in to be able to find out what was going on with it I was told that I need a master cylinder and a brake booster. This was after having my vehicle for only 3 years where I purchased it from Rice Toyota Greensboro North Carolina.

Look up ODI 11566877 at NHTSA ↗

0—0
Electronic Stability Control (Esc)
3
ODI 11067249 · 84,000 mi

ON JAN. 3, 2018 WHILE MOVING AT A MINIMUM SPEED (LESS THAN 15 MPH) I APPLIED THE BRAKES AND SEVERAL WARNING LIGHTS ILLUMINATED (BRAKES, ABS, TRACTION CONTROL) ALONG WITH A WARNING SOUND. THIS WAS ON A CITY STREET, DRIVING IN A STRAIGHT LINE. I WAS ABLE TO BRAKE TO A STOP. I THEN ATTEMPTED TO CONTINUE TO DRIVE AT A VERY LOW SPEED BUT SOON LOST ALL ABILITY TO BRAKE THE VEHICLE AND I COASTED TO A STOP. I HAD THE VEHICLE TOWED TO A LOCAL TOYOTA DEALER. I WAS TOLD THE BRAKE ACTUATOR HAD FAILED AND WAS CHARGED $3288 PLUS TAX FOR THE REPAIR. I RECEIVE…

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ODI 11271144

MY 2012 PRIUS V IS ONLY 90K MILES. STARTING FROM ABOUT 2 WEEKS AGO, THE WARNING LIGHTS INCLUDING BRAKE SYSTEM WARNING LIGHT, ABS WARNING LIGHT AND SLIP INDICATOR LIGHT WERE SUDDENLY LIT ON WHEN I WAS DRIVING, THEN I FOUND THE REGENERATE BRAKE BECOME VERY HARD AND DIFFICULT TO STOP WHICH WAS MALFUNCTIONING. THESE WARNING LIGHTS WERE KEPT ON ALL THE TIME WHEN I DRIVE THE CAR. THE CAR THREW OUT CODE C1391 WHEN GIVEN A DIAGNOSIS. AFTER SOME ONLINE WORK, I FOUND THIS IS A VERY COMMON PROBLEM FOR PRIUS V. I WENT TO THE DEALERSHIP HOWEVER THE DEALERSH…

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ODI 11318389 · 117,000 mi

THIS COMPLAINT IS FOR A 2012 PRIUS V THAT I'VE NOTIFIED MY LOCAL DEALER AND TOYOTA ABOUT A POSSIBLE SAFETY ISSUE RELATING TO THE BRAKE BOOSTER. THE PRIUS V IS CURRENTLY NOT INCLUDED IN THE ZJB CUSTOMER SUPPORT PROGRAM AND I BELIEVE IT SHOULD BE. BRAKE PEDAL FEELS VERY FIRM AND INCONSISTENT AND MUCH HARDER TO ACTIVATE THE BRAKES. THERE IS CONSTANT (EVERY FEW SECONDS) BRAKE BOOSTER ACTUATION/WHIRRING CONSISTENT WITH SYMPTOMS OF A LEAKING/DEFECTIVE BRAKE BOOSTER PER MY LOCAL DEALER. WARNING LIGHTS FOR BRAKE, ABS, STABILITY CONTROL, AND TIRE PRESS…

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0
3
ODI 11277943 · 180,000 mi

AFTER REPAIR OF STALLING ENGINE CONDITION: VSV VALVE REPLACED, A SOFTWARE UPDATE SUBSEQUENTLY WAS PERFORMED ON MY CAR (JOV RECALL). EVER SINCE THAT SOFTWARE UPDATE IT HASN'T BEEN SAFE TO DRIVE MY CAR : UNSAFE BREAKING, REALLY HARD BREAKING, ESPECIALLY ON HIGHWAYS AND UNTIMELY DASHBOARD LIGHTING RELATED TO TRAC/VSC, CHECK ENGINE AND HYBRID WARNING LIGHT

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ODI 11325497 · 113,221 mi

TOYOTA PRIUS V 2012 LOST POWER AS I WAS DRIVING OUT OF THE PARKING LOT. I HAD TO MAKE EMERGENCY STOP ON THE SIDE OF THE ROAD BECAUSE INVERTER/ELECTRIC MOTOR FAILED. MECHANIC RAN COMPUTER TEST AND FOUND THAT PROBLEM CODES INDEED POINTED TO FAILURE OF INVERTER.I CALLED LOCAL DEALER MCCORD TOYOTA AND WAS TOLD MY CAR DOES NOT FALL TO EXTENDED WARRANTY OF INVERTER AND DID NOT OFFER ANY HELP. SAME DAY I CALLED TOYOTA CUSTOMER CARE AT [phone removed] AND THEY TOLD ME THAT MY CAR DOES NOT FALL UNDER INVERTER WARRANTY BASED ON MY VIN NUMBER, AND GAVE ME…

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ODI 11341572 · 59,670 mi

[XXX] CAR DOES NOT STARTS STALLING DOES NOT LOCK OR UNLOCK DOES NOT RESPOND TO KEY FOB DOES NOT RESPOND POWER BUTTON OR START BUTTON MAKES SOME KIND OF NOISE WITH ALL LIGHTS BLINKING REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC

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1
ODI 11341572 · 59,670 mi

[XXX] CAR DOES NOT STARTS STALLING DOES NOT LOCK OR UNLOCK DOES NOT RESPOND TO KEY FOB DOES NOT RESPOND POWER BUTTON OR START BUTTON MAKES SOME KIND OF NOISE WITH ALL LIGHTS BLINKING REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC

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2
ODI 10525127 · 12,000 mi

FROM A STANDSTILL, UNDER LIGHT WINTER CONDITIONS, THERE HAVE MANY TIMES WHEN THE VEHICLE WILL NOT/CAN NOT MOVE. WHEN THE ACCELERATOR IS DEPRESSED POWER IS SENT FOR A FRACTION SECOND (VERY QUICK PULSE) AND THEN ALL POWER IS CUT OFF AND NOTHING FURTHER HAPPENS UNTIL YOU LIFT OFF ACCELERATOR AND TRY AGAIN. IT DOES THE SAME THING IN REVERSE. THE ONLY WAY OUT OF THIS CYCLE IS TO PHYSICALLY PUSH THE CAR TO GET IT MOVING(SLOW WALKING PACE) AND THEN THE TRACTION CONTROL BEHAVES VERY MUCH LIKE OUR 2012 CAMRY SE V6. A COUPLE TIMES WE HAD OUR CAMRY RI…

Look up ODI 10525127 at NHTSA ↗

ODI 11325497 · 113,221 mi

TOYOTA PRIUS V 2012 LOST POWER AS I WAS DRIVING OUT OF THE PARKING LOT. I HAD TO MAKE EMERGENCY STOP ON THE SIDE OF THE ROAD BECAUSE INVERTER/ELECTRIC MOTOR FAILED. MECHANIC RAN COMPUTER TEST AND FOUND THAT PROBLEM CODES INDEED POINTED TO FAILURE OF INVERTER.I CALLED LOCAL DEALER MCCORD TOYOTA AND WAS TOLD MY CAR DOES NOT FALL TO EXTENDED WARRANTY OF INVERTER AND DID NOT OFFER ANY HELP. SAME DAY I CALLED TOYOTA CUSTOMER CARE AT [phone removed] AND THEY TOLD ME THAT MY CAR DOES NOT FALL UNDER INVERTER WARRANTY BASED ON MY VIN NUMBER, AND GAVE ME…

Look up ODI 11325497 at NHTSA ↗

1
ODI 11277943 · 180,000 mi

AFTER REPAIR OF STALLING ENGINE CONDITION: VSV VALVE REPLACED, A SOFTWARE UPDATE SUBSEQUENTLY WAS PERFORMED ON MY CAR (JOV RECALL). EVER SINCE THAT SOFTWARE UPDATE IT HASN'T BEEN SAFE TO DRIVE MY CAR : UNSAFE BREAKING, REALLY HARD BREAKING, ESPECIALLY ON HIGHWAYS AND UNTIMELY DASHBOARD LIGHTING RELATED TO TRAC/VSC, CHECK ENGINE AND HYBRID WARNING LIGHT

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0—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

6 patterns with matching reports.

Warning lights and dashboard alerts

46 mentions · 21.1% of complaints

Median mileage: 140,000 mi (27 usable records).

ODI 10703539 · 40,251 mi

TOOK CAR IN FOR SERVICE AT 40,251. WAS TOLD BRAKE PADS ARE AT 1MM FOR BOTH REAR BRAKE PADS, AND THAT ROTORS WERE RUSTED. TOLD FOR SAFETY IT SHOULD BE REPLACED AT THIS TIME. THERE HAD BEEN NO INDICATION THAT BRAKES WERE FAULTY. NO WARNING LIGHTS, NO NOISE, NO CHANGE IN BRAKING SENSATION. PRIOR SERVICE AT 35,397 INDICATES BRAKES IN GOOD CONDITION WITH BOTH REAR PADS AT 7MM. ALSO, NO MENTION OF ROTOR RUST. SERVICE DONE AT 30,109 ALSO INDICATES BRAKES IN GOOD CONDITION WITH REAR PADS AT 7MM. MULTIPOINT INSPECTION PAPER FOR 40K SERVICE WAS NOT A…

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ODI 11067249 · 84,000 mi

ON JAN. 3, 2018 WHILE MOVING AT A MINIMUM SPEED (LESS THAN 15 MPH) I APPLIED THE BRAKES AND SEVERAL WARNING LIGHTS ILLUMINATED (BRAKES, ABS, TRACTION CONTROL) ALONG WITH A WARNING SOUND. THIS WAS ON A CITY STREET, DRIVING IN A STRAIGHT LINE. I WAS ABLE TO BRAKE TO A STOP. I THEN ATTEMPTED TO CONTINUE TO DRIVE AT A VERY LOW SPEED BUT SOON LOST ALL ABILITY TO BRAKE THE VEHICLE AND I COASTED TO A STOP. I HAD THE VEHICLE TOWED TO A LOCAL TOYOTA DEALER. I WAS TOLD THE BRAKE ACTUATOR HAD FAILED AND WAS CHARGED $3288 PLUS TAX FOR THE REPAIR. I RECEIVE…

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ODI 11144597 · 130,000 mi

WAS DRIVING DOWN THE STREET IN MY PRIUS WHEN ALL OF A SUDDEN THE CAR WENT TOTALLY DEAD. IT DID NOT GO INTO A LIMP-HOME MODE. I WAS DEAD IN THE WATER IN THE MIDDLE OF A STREET ALL OF A SUDDEN. WE HAD TO GET OUT AND PUSH IT OUT OF THE STREET. MECHANIC SAYS ITS A KNOWN ISSUE WITH PRIUS AND INVERTER. THAT WAS PRETTY DANGEROUS AND I WAS GLAD WE WERENT ON THE FREEWAY. WE WERE UNAWARE OF ANY RECALL. THE CAR WENT INTO "DISCO MODE" - EVERY WARNING LIGHT IT HAD WAS ON AND BLINKING BUT THE CAR WAS COMPLETELY DEAD.

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Brake response concerns

44 mentions · 20.2% of complaints

Median mileage: 112,000 mi (25 usable records).

ODI 10509497 · 1,200 mi

MY CAR HAS AN ISSUE I FIRST NOTICED SOON AFTER I BOUGHT IT, AND THAT NOW HAPPENS AT LEAST TWICE A WEEK. THE DATE I'VE ENTERED IS THE APPROXIMATE FIRST DATE I NOTICED THE PROBLEM OCCUR. I DESCRIBE BELOW A MORE RECENT INSTANCE OF THE SAME BEHAVIOR, THE TIME WHEN IT FELT THE LEAST SAFE. /// THE RECURRING BEHAVIOR IS THAT WHILE DECELERATING WITH MY FOOT ON THE BRAKE PEDAL, IF THE CAR GOES OVER AN OBSTRUCTION LIKE A ROCK, A ROUGH PATCH OF ROAD, OR A POTHOLE, IT SOMETIMES LURCHES FORWARD BEFORE RESUMING DECELERATION. THE SENSATION IS OF ACCELERATING,…

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ODI 10520707 · 5,000 mi

BRAKE NOISE WHEN PULLING FORWARD IN AM . DEALER SAID FIX IS COMING FOR MONTHS, SERVICE BULLETIN NEVER CAME OUT. WORRIED THAT MAY LEAD TO BRAKE FAILURE. *TR

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ODI 10549685 · 16,004 mi

DRIVER WAS MAKING A SHARP LEFT TURN INTO A PARKING SPACE AT LOW SPEED AND ATTEMPTED TO BRAKE TO A STOP. THE VEHICLE DID NOT SLOW DOWN AT ALL DESPITE HARD PRESSURE ON BRAKE PEDAL BUT INSTEAD ACCELERATED,JUMPED A CURB IN FRONT OF THE VEHICLE AND HIT A WALL WHICH STOPPED THE CAR. NO ONE WAS INJURED BUT FRONT BUMPER BADLY GOUGED AND FRONT DOOR SLIGHTLY DENTED. DRIVER WAS ABLE TO PUT THE CAR IN REVERSE AND GET OFF THE SIDEWALK. VEHICLE IS NOW AT TOYOTA DEALER FOR INSPECTION. UPON REFLECTION 2 OTHER INCIDENTS OCCURRED WHERE WHAT FELT LIKE A MOMENTAR…

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Stalling or loss of power

18 mentions · 8.3% of complaints

Median mileage: 120,000 mi (15 usable records).

ODI 10726974 · 67,000 mi

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS V. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE INTELLIGENT POWER MODULE NEEDED TO BE REPLACED OR THE SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V053000 (ELECTRICAL SYSTEM, HYBRID PROPULSION SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 67,000. ...UPDATED 07/30/15 *BF UPDATED 9/23/15 *JS

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ODI 10836702 · 100,475 mi

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS V. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V449000 (HYBRID PROPULSION SYSTEM). WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED AFTER THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE VEHICLE RESTARTED AND WAS ABLE TO BE DRIVEN IN THE LIMP-HOME MODE AND FAILED TO ACCELERATE PAST 40 MPH. THE VEHICLE WAS DRIVEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE INVERTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE…

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ODI 11139438 · 64,452 mi

CAR STALLED ON HIGHWAY. WAS JUST MERGING ONTO HIGHWAY, THE CAR STALLED AND DIED. WAS ABLE TO VERY, VERY SLOWLY PULL OFF TO THE SIDE OF THE ROAD . THIS WAS A FEW MONTHS AFTER THE SOFTWARE UPDATE FOR THE INVERTER. COULD HAVE BEEN A CATASTROPHIC ACCIDENT!!! GOT TOWED TO A TOYOTA DEALER. THEY REPLACED THE INVERTER AND PARTS WITH AN UPDATED ONE AND SOFTWARE TOO. THERE WAS NO CHARGE TO ME. HOWEVER, I BELIEVE THE 2012 INVERTER WAS INFERIOR AND ALL THESE MODELS SHOULD BE UPDATED WITH NEW INVERTERS. THIS IS AN ACCIDENT WAITING TO HAPPEN!

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Hard or delayed shifting

5 mentions · 2.3% of complaints

Median mileage: 4,500 mi (5 usable records).

ODI 10509497 · 1,200 mi

MY CAR HAS AN ISSUE I FIRST NOTICED SOON AFTER I BOUGHT IT, AND THAT NOW HAPPENS AT LEAST TWICE A WEEK. THE DATE I'VE ENTERED IS THE APPROXIMATE FIRST DATE I NOTICED THE PROBLEM OCCUR. I DESCRIBE BELOW A MORE RECENT INSTANCE OF THE SAME BEHAVIOR, THE TIME WHEN IT FELT THE LEAST SAFE. /// THE RECURRING BEHAVIOR IS THAT WHILE DECELERATING WITH MY FOOT ON THE BRAKE PEDAL, IF THE CAR GOES OVER AN OBSTRUCTION LIKE A ROCK, A ROUGH PATCH OF ROAD, OR A POTHOLE, IT SOMETIMES LURCHES FORWARD BEFORE RESUMING DECELERATION. THE SENSATION IS OF ACCELERATING,…

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ODI 10565603 · 4,000 mi

I BEGAN EXPERIENCING WHAT I DESCRIBED TO THE DEALER AS A "HICCUP" IN MY BRAKES. I COMPLAINED OF THIS PROBLEM THE TWO TIMES I TOOK THE CAR IN FOR ROUTINE MAINTENANCE (FIRST AND NEXT SIX MONTHS), AND EACH TIME THEY FOUND "NO PROBLEM" WITH THE BRAKES. IT WAS NOT UNTIL THIS SNOWY ROUGH WINTER WITH ALL THE ATTENDANT POT HOLES IN THE STREET THAT I CORRELATED THIS BRAKING PROBLEM WITH UNEVEN PAVEMENT. I KNOW THIS HAPPENS WHEN MY RIGHT FRONT TIRE HITS A POT HOLE, AND IT MAY HAPPEN WHEN ANY TIRE DOES, BUT IF I'M APPLY THE BRAKES - ESPECIALLY HITTING THE…

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ODI 10659869 · 15,000 mi

THERE ARE TWO THINGS THAT OCCUR WITH MY BRAKES. ONE IS A CONSISTENT AND VERY LOUD GROAN WITH BRAKING AFTER ANY LENGTH OF TIME SITTING IDLE. THE OTHER IS WHEN THE BRAKES ARE APPLIED AND I MAY BE OVER A BUMP IN THE ROAD OR A POT HOLE OR ROCKS THE CAR LURCHES FORWARD QUICKLY AS IF I HAVE LOST CONTROL OF BREAKING. ALMOST LIKE HYDROPLANING WITHOUT WATER PRESENT. I HAVE TAKING THE CAR TO THE DEAL CONSISTENTLY SINCE THE NOISE BEGAN AND YET TO HAVE A FIX FOR IT. THEY SAY THERE IS NOTHING WRONG WITH THE BRAKES. HOWEVER I SPECIFICALLY HAD SOMEONE SIT IN …

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Oil consumption or dilution

5 mentions · 2.3% of complaints

Median mileage: 93,000 mi (2 usable records).

ODI 10981018 · 98,000 mi

MY PRUIS IS BURNING OIL AT A FASTER RATE THAN IT SHOULD BE.

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ODI 11060841 · 88,000 mi

MY CAR HAS STARTED TO BURN OIL AT AN ALARMING RATE: 2 QUARTS BETWEEN OIL CHANGES AT 5,000 MILES. THIS DOES NOT SEEM NORMAL. THERE DOES NOT APPEAR TO BE A LEAK.

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ODI 11228305

EXCESSIVE OIL CONSUMPTION STARTED 70,000 MILES. BURN OIL 1QT EVERY 1000 MILES GETTING WORSE

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Matching rule\b(oil consumption|burn\w* oil|consum\w* oil|oil dilution|gas(?:oline)? in (?:the )?oil)\b

Steering assistance concerns

3 mentions · 1.4% of complaints

Median mileage: 212,500 mi (2 usable records).

ODI 11164612 · 178,000 mi

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS V. THE CONTACT STATED THAT THE POWER STEERING WAS INOPERABLE. WHILE DRIVING, THE STEERING WHEEL BECAME VERY LOOSE AND THE VEHICLE WENT IN ANY DIRECTION WHEN THE STEERING WHEEL WAS TURNED. ALSO, THE VEHICLE SHOOK WHEN TURNING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 178,000.

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ODI 11483532 · 247,000 mi

The contact owns a 2012 Toyota Prius V. The contact stated while driving approximately 65 MPH, the vehicle stalled. The contact stated that the power steering and power brakes failed to operate as needed. The contact stated that the check hybrid system and check battery warning lights were illuminated. The contact pulled off the roadway safely but was unable to restart the vehicle. The contact had the vehicle towed to an independent mechanic, who diagnosed the vehicle and determined that the inverter needed to be replaced. The vehicle had not b…

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ODI 11569297

8/2/22 My ABS light came on. Took the car to a dealer. They kept it for six weeks and returned it on 10/3/22. No charge and no explanation. 11/7/22 engine light came on. Took in to dealer, they returned it 11/17/22 indicated incorrect air/ fuel mixture. 10/9/23 Traveling 47 mph, came around a mountain and encountered stopped cars. Slammed on the brakes, car did not slow down, steering wheel locked to the right, car yawed to the right, and turned over, hit a curb and the car righted itself. 3 occupants, 2 injuries , 1 death. Researching the 201…

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b