Auto Recall Watch
U.S. public vehicle records

2016 Toyota PRIUS problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

154 owner complaints analyzed

5 distinct recall campaigns

19,600 mi median reported failure mileage

Scope: 2016 model year. Data updated: . 100 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Visibility/Wiper is the most frequently named component, appearing in 40 of 154 complaints (26.0%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior2314.9%
Electrical and battery issues106.5%
Steering behavior74.5%
Transmission and shifting31.9%
Engine operation31.9%
Fuel system concerns10.6%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Visibility/Wiper
40
Unknown Or Other
30
Service Brakes
18
Electrical System
17
Engine
17
Power Train
14
Vehicle Speed Control
12
Structure:Body
10
Component breakdown data
CategoryCount
Visibility/Wiper40
Unknown Or Other30
Service Brakes18
Electrical System17
Engine17
Power Train14
Vehicle Speed Control12
Structure:Body10

Visibility/Wiper: 40; Unknown Or Other: 30; Service Brakes: 18; Electrical System: 17; Engine: 17; Power Train: 14; Vehicle Speed Control: 12; Structure:Body: 10

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
63
25,000 to 49,999
24
50,000 to 74,999
6
75,000 to 99,999
4
100,000 to 149,999
1
150,000 and above
2
Reported problems by failure mileage data
CategoryCount
Under 25,00063
25,000 to 49,99924
50,000 to 74,9996
75,000 to 99,9994
100,000 to 149,9991
150,000 and above2

Under 25,000: 63; 25,000 to 49,999: 24; 50,000 to 74,999: 6; 75,000 to 99,999: 4; 100,000 to 149,999: 1; 150,000 and above: 2

Under 25,000 miles has the most reports with usable mileage (63). 54 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2016
24
2017
40
2018
29
2019
9
2020
17
2021
9
2022
7
2023
4
2024
7
2025
5
2026
3
Complaints over time data
CategoryCount
201624
201740
201829
20199
202017
20219
20227
20234
20247
20255
20263

2016: 24; 2017: 40; 2018: 29; 2019: 9; 2020: 17; 2021: 9; 2022: 7; 2023: 4; 2024: 7; 2025: 5; 2026: 3

Pattern summary

Visibility/Wiper leads the component reports. Braking behavior appears in 23 complaint narratives. Electrical and battery issues appears in 10 complaint narratives. Steering behavior appears in 7 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10881749 · 2016-06-30 (June 30, 2016)

WHEN GENTLY APPLYING BRAKES FOR A STOP LIGHT, AND THE RIGHT WHEEL HITS A 1 AND 1/8 INCH DEEP DEPRESSION IN THE ROAD, THE BRAKES FEEL LIKE THEY MOMENTARILY RELEASE. THE DEPRESSION IS FOR A 9 INCH DIAMETER CITY WATER COVER, AND THE OVERALL DIAMETER OF THE DEPRESSION IS 12 INCHES, AND IT IS 1 AND 1/8 INCHES DEEP. THIS CAN BE REPLICATED AT THIS LOCATION AND WE HAVE ALSO NOTICED THE SAME THING HAPPENING ELSEWHERE IN TOWN.

Owner-reported narrative. 500 miles reported. Look up ODI 10881749 at NHTSA ↗

Owner report 10915494 · 2016-10-12 (October 12, 2016)

AS I TOOK A HIGHWAY EXIT, FOLLOWING BEHIND OTHER CARS DOING THE SAME, MY PRIUS REFUSED TO BRAKE EFFICIENTLY WHEN ANOTHER CAR ABRUPTLY INVADED OUR LINE. IT FELT AS IF THE BRAKES MADE A SLIGHT RELEASE OR COULDN'T REACH A FULL STOP. I HAD ENOUGH SPACE TO STOP, AND I PRESSED THE BRAKES ON TIME BUT THERE WAS ALMOST NO BRAKE REACTION AND I CRASHED INTO THE TRUCK IN FRONT OF ME. I WAS PROBABLY GOING 20-30 MPH, SOMEWHERE IN THE MIDDLE... SO NOT EVEN THAT FAST. BEST PART IS THAT THE AIRBAGS DIDN'T INFLATE, EVEN THOUGH THE CAR WAS ALMOST TOTALED. THIS FE…

Owner-reported narrative. 500 miles reported. Look up ODI 10915494 at NHTSA ↗

Owner report 10887682 · 2016-07-22 (July 22, 2016)

RODENT DAMAGED WIRING AND CASINGS BY EATING/DAMAGING BOTH AT A COST SO FAR OF $2700. I HAVE OWNED THIS VEHICLE FOR ONE MONTH. I'VE BEEN TOLD THE WARRANTY DOES NOT INCLUDE THE DAMAGE. I ASKED ABOUT WHERE THE DEALERSHIP STORED THE VEHICLE PRIOR TO ITS DELIVERY TO ME. I WASN'T SATISFIED WITH THEIR EXPLANATION.

Owner-reported narrative. Look up ODI 10887682 at NHTSA ↗

Owner report 10917459 · 2016-10-20 (October 20, 2016)

THE COATING ON THE WIRING SYSTEM ATTRACTED RODENTS TO MY CAR, THE RODENTS ATE THROUGH THE ELECTRICAL AND TRIED TO NEST IN THE ENGINE BAY. THE RESULTS WERE MASSIVE SYSTEMS MALFUNCTIONS AND THE CAR WASN'T SAFE TO DRIVE. I HAD TO GET IT TOWED TO TOYOTA AND THEY STATED THAT THIS IS A COMMON PROBLEM. "THEY'VE SEEN ALOT OF THIS RECENTLY"

Owner-reported narrative. Look up ODI 10917459 at NHTSA ↗

Owner report 11435515 · 2021-10-05 (October 5, 2021)

I bought my 2016 Prius brand new in November of 2016. Over the past 2 years or so my OEM leather like steering wheel wrap started to wrinkle. it is now cracking and starting to peel. it hasn't caused any stealing control issues, it is just ugly an slight distracting on the palm of the hand. I do worry that if might start causing gripping issues on that side of the steering wheel if the wrap becomes loose.

Owner-reported narrative. Look up ODI 11435515 at NHTSA ↗

Owner report 11437574 · 2021-10-20 (October 20, 2021)

Moments ago, I entered my 2016 Toyota Prius to find that my windshield had mysteriously cracked while parked over night. The crack was not present when I last drove the car last night. Based on some online research for windshield replacement cost, I've learned that Toyota was faced with a class action lawsuit regarding 2016-17 Toyota Prius containing defective windshields; in which these windshields are known to unexpectedly crack while parked or under ordinary driving conditions. Furthermore, my Toyota Prius is equipped with safety features (s…

Owner-reported narrative. Look up ODI 11437574 at NHTSA ↗

Owner report 11413149 · 2021-04-21 (April 21, 2021)

WHEN PUTTING THE CAR IN PARK AND THEN ENGAGING THE FOOT PARKING BRAKE ON A SLOPE, SUCH AS MY DRIVEWAY, AND THEN TURNING OFF THE CAR, THE CAR ROLLS BACK SIGNIFICANTLY. THEN, WHILE EXITING THE CAR, THE REAR BRAKES MAKE LOUD GRINDING AND CREAKY NOISES AS THE CAR SETTLES DOWNWARDS SLIGHTLY. THEN, WHEN ENTERING THE CAR, THE BRAKES MAKE THE SAME CREAKY AND GRINDING SOUNDS. WHEN HOLDING THE BRAKE PEDAL TO POWER ON THE CAR, THEN DISENGAGING THE FOOT PARKING BRAKE, THEN SHIFTING THE CAR FROM PARK TO REVERSE OR DRIVE, THE CAR JERKS ABRUPTLY AND AT TH…

Owner-reported narrative. 31,000 miles reported. Look up ODI 11413149 at NHTSA ↗

Owner report 11413150 · 2021-04-21 (April 21, 2021)

THIS ISSUE HAPPENS RANDOMLY. WHEN POWERING THE CAR ON, AND WHILE THE CAR IS DOING ITS ROUTINE DASHBOARD LIGHT-UPS AND THE DINGING SOUNDS, SOMETIMES THE FORWARD SONARS WOULD BEEP AND DETECT THE OBJECT IN FRONT OF THE CAR. THE FORWARD WARNING INDICATOR SHOWS UP ON THE MULTI-INFORMATION SCREEN EVEN WHEN THE CAR IS STILL IN PARK AND WHILE THE NORMAL SYSTEM STARTUP IS TAKING PLACE. IT IS NOT SUPPOSE TO DO THAT, AS THE TRANSMISSION IS STILL IN PARK AND RUNNING THE SYSTEM STARTUP TESTS.

Owner-reported narrative. 31,200 miles reported. Look up ODI 11413150 at NHTSA ↗

Owner report 10926286 · 2016-11-15 (November 15, 2016)

ON FRIDAY, OCTOBER 21, 2016 WHILE DRIVING OVER A POTHOLE I PRESSED ON THE BRAKE. THE CAR SLOWED BUT ALL OF A SUDDEN THE BRAKE SUDDENLY DEPRESSED EVEN FURTHER DOWN AND THE CAR JERKED AND SEEMED TO STALL BEFORE PUSHING FORWARD. I HAD BEEN PRESSING THE BRAKE AS FAR DOWN AS IT WOULD GO AND IT SEEMED AS IF THERE WOULD BE SOME KIND OF BRAKE FAILURE. ON OCTOBER 31, 2016 WHILE DRIVING OVER ANOTHER POTHOLE, I AGAIN STEPPED ON THE BRAKE AND SUDDENLY THE PEDAL AGAIN DEPRESSED FURTHER DOWN AND THERE WAS A CREAKING AND SQUEALING SOUND. THEN ON NOVEMBER …

Owner-reported narrative. 1,500 miles reported. Look up ODI 10926286 at NHTSA ↗

Owner report 11420359 · 2021-06-09 (June 9, 2021)

Vehicle stalls for 5-10 seconds when stopped at a red light. Seems to happen sporadically and is difficult to reproduce. There have been other reports of it online here: https://priuschat.com/threads/tsb-nimh-only-reduced-power-when-accelerating-from-a-stop.187455/ https://priuschat.com/threads/2017-prius-2-no-acceleration-movement-from-full-stop.209317/ https://priuschat.com/threads/2016-prius-2-stalling.200606/

Owner-reported narrative. Look up ODI 11420359 at NHTSA ↗

Owner report 11732860 · 2026-04-21 (April 21, 2026)

The car has a very strong gas smell, especially when full.

Owner-reported narrative. Look up ODI 11732860 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

154 unique complaints in this selection. Analysis snapshot: 2026-10-01.

64.9%Usable mileage100 / 154 records
100.0%Valid incident date154 / 154 records
100.0%Valid filing date154 / 154 records
100.0%Ordered incident and filing dates154 / 154 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component201220132014201520162017201820192020202120222023202420252026
Exterior Lighting
368.5%
ODI 10490622 · 3,500 mi

WHILE DRIVING AT NIGHT, ALL LIGHTS, ESPECIALLY RED IN COLOR, WHICH ARE VIEWED FROM FRONT WINDSHIELD, APPEAR AS THREE DISTINCT IMAGES. THE SOURCE LIGHT, THEN A DISTINCT SHADOWED LIGHT ABOVE AND BELOW THE SOURCE. THIS SAFETY ISSUE IS EXTREMELY COMPOUNDED WHEN DRIVING AT NIGHT IN HIGH TRAFFIC SITUATIONS WHERE THERE ARE HUNDRENDS OF TAILIGHTS IN FRONT OF ME. ALL THOSE LIGHTS ARE ESSENTIALLY TRIPPLED CAUSING CONFUSION AND DISTRACTION. TOYOTA REFUSES TO AKNOWLEGE THE ISSUE. THROUGH RESEARCH, I HAVE FOUND THAT THIS IS A COMMON ISSUE WITH MANY FRU…

Look up ODI 10490622 at NHTSA ↗

122.9%
ODI 10519961 · 1,000 mi

NEITHER MY WIFE NOR I CAN HEAR THE DIRECTIONAL SIGNAL INDICATOR (THE CLICKING) WHEN THE SIGNAL INDICATES A LEFT OR RIGHT TURN WHEN THE CAR IS MOVING. THUS, WE DON'T TURN OFF THE INDICATOR WHEN WE FINISH TURNING. THEREFORE, WE ARE VERY OFTEN DRIVING WITH OUR DIRECTIONAL SIGNALS INDICATING A TURN WHEN WE HAVE NO INTENTION OF TURNING. WE CALLED THE LOCAL TOYOTA SERVICE DEPARTMENT AND THEY TOLD US THAT THEY ARE UNABLE TO AUGMENT THE SOUND SO THAT IT IS AUDIBLE. WE BELIEVE THAT THIS CONDITION OF THE PRIUS IS HAZARDOUS AND TOYOTA SHOULD ISSUE…

Look up ODI 10519961 at NHTSA ↗

62.9%
ODI 10838083 · 29,000 mi

WHEN THE HEADLIGHTS - NOT DRL - ARE ON AND THE DASH LIGHTS ARE ON LOW THE INSTRUMENT PANEL LIGHTS GO DARK WHILE CROSSING UNDER SHADOWS (BRIDGES, TREES, ETC.) IN DAYLIGHT AND AT NIGHT WHEN GOING FROM BRIGHT LIGHTS ON HIGHWAY EXCHANGES BACK TO DARK. TOYOTA DEALERSHIP WAS ABLE TO REPRODUCE THE DAY-TO-SHADOW PROBLEM IN THE SHOP (SHOP MANAGER) THE SERVICE MANAGER WAS ABLE TO REPRODUCE THE DAY-TO-SHADOW PROBLEM ON A 2065 PRIUS V. I WAS TOLD THAT THIS MUST NORMAL FOR NEWER PRIUSES AS NO ONE ELSE HAS COMPLAINED ABOUT IT. IT CAN ALSO APPEAR TO HAPPEN…

Look up ODI 10838083 at NHTSA ↗

63.6%
ODI 11022412 · 75,000 mi

FRONT HEADLIGHTS HAVE NOW BURNT OUT FOR THE SECOND TIME. MY CAR ONLY HAS 75,000 MILES. THIS IS RIDICULOUS.

Look up ODI 11022412 at NHTSA ↗

31.9%
ODI 11042841

WHEN DRIVING WITH A HEAVY LOAD IN THE BACK OR WITH LARGE ADULTS IN THE BACK SEAT IT CAUSES THE HEADLIGHTS TO POINT UPWARD BLINDING ON COMING CARS. YES YOU CAN MANUALLY LOWER THE LIGHTS VIA THE SCREW UNDER THE HOOD BUT THAT'S AN INCONVENIENCE AS I WILL NOT BE ABLE TO SEE FURTHER DOWN THE ROAD. SOMETIMES THE HEADLIGHT BLINDS ONCOMING CARS EVEN WITHOUT A HEAVY LOAD CAUSING ONCOMING CARS TO FLASH ME AND I HAVE TO FLASH THEM BACK TO PROVE TO THEM I HAVE MY LOWS ON. AT TIMES WHEN I GET TOO MANY FLASHES I END UP DRIVING WITH JUST THE DIM DAY RUNNING L…

Look up ODI 11042841 at NHTSA ↗

11.1%
ODI 11185139 · 200 mi

UNDER CERTAIN DAYTIME CONDITIONS THE DASHBOARD DISPLAY BECOMES TEMPORARILY UNREADABLE DUE TO PUPILLARY DELAY ADJUSTING TO UNILLUMINATED DASHBOARD DISPLAY OF SPEEDOMETER.THE DASHBOARD, BY DESIGN, IS NOT ILLUMINATED DURING DAYLIGHT. BECAUSE OF THIS, UNDER BRIGHT SUNNY CONDITIONS, WHEN THE DRIVER GLANCES AT THE SPEEDOMETER DISPLAY, HIS EYES CANNOT IMMEDIATELY ADJUST TO READ THE VEHICLE WITHOUT TAKING HIS EYES OFF THE ROAD AHEAD TO KNOW HIS SPEED.

Look up ODI 11185139 at NHTSA ↗

513.9%
ODI 11278660 · 25,000 mi

AUTOMATIC HIGH BEAMS DIM AND THEN FAIL TO BRIGHTEN INTERMITTENTLY. WHEN DRIVING, AUTOMATIC HIGH BEAMS FUNCTION AS INTENDED THEN THE DASH INDICATOR SPONTANEOUSLY TURNS OFF AND THE HEADLIGHTS FAIL TO BRIGHTEN. VEHICLE HAS BEEN TO THE DEALERSHIP SERVICE DEPARTMENT TWICE FOR THIS. THE SECOND TIME , THE DEALER WAS ABLE TO DUPLICATE THE PROBLEM BOTH IN MY VEHICLE AND IN A 2019 PRIUS FROM THE INVENTORY. TOYOTA TECHNICAL ASSISTANCE IS ADAMANT THAT THE PROBLEM IS NORMAL FUNCTIONALITY. I FAIL TO UNDERSTAND HOW THE HIGH BEAMS NOT BRIGHTENING WHEN THEY S…

Look up ODI 11278660 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

311.5%
ODI 11575822

There is a safety design flaw with the dash lights. If the headlights are ON The dash lights are turned down to a significantly lower illumination automatically and cannot be turned back up to full brightness. This is a big issue when driving with your head lights on during daylight rain/fog. The dash lights won't turn up to full brightness and are very difficult to read, especially for anyone over 50 years old when the head lights are turned on. Alabama law requires head lights be on, not just DRL, but head lights. The dash is VERY dim…

Look up ODI 11575822 at NHTSA ↗

16.3%
ODI 11648631

The headlights at night are too low. They only illuminate 1 car's length away and Toyota doesn't want to touch it to raise it more. I asked my local dealer SF Toyota Service Center, where I said "It feels dangerous", and they just kinda shrugged their shoulders. This is not a defect, it seems to be as intended (or at least as rolled off the factory floor) because other 2023 Prius owners agree it is aimed too low. Someone believes they were "optimized" for the Radar Cruise Control camera, and not the driver. Some also report that an internal …

Look up ODI 11648631 at NHTSA ↗

233.3%
ODI 11692080 · 1,100 mi

The contact owns a 2026 Toyota Prius. The contact stated that while driving at night, the headlights were activated, and the contact became aware of a blind spot on the roadway. The contact stated that there were dark spots coming from the driver’s side headlight. The contact stated that it was difficult to see the roadway while driving at night. There were no warning lights illuminated. The local dealer was contacted, but was unable to fix the vehicle. The dealer informed the contact that it was a new technology failure. The vehicle was not di…

Look up ODI 11692080 at NHTSA ↗

Service Brakes
18343.3%
ODI 10458505 · 1,800 mi

AS I WAS APPROACHING A TURN I BEGAN TO BRAKE AND THE BRAKES FAILED. I TRIED PRESSING THE BRAKE PEDAL HARDER AND MAKING SURE THAT I HAD PROPER FOOT PLACEMENT AND IT FELT LIKE THE CAR ACCELERATED AT THAT POINT. SINCE THE CAR WAS NOT SLOWING DOWN I WAS UNABLE TO MAKE THE TURN AND ENDED UP CROSSING THE ROAD DIAGONALLY AND GOING UP ONTO THE CURB. ONCE THE CAR WAS OVER THE CURB AND IN THE GRASS THE BRAKES FINALLY ENGAGED AND THE VEHICLE CAME TO A STOP. *JS

Look up ODI 10458505 at NHTSA ↗

22956.0%
ODI 10520768 · 650 mi

I OWN A NEW 2013 TOYOTA PRIUS V-5. WHILE ON THE FREEWAY TAKING AN INTERCHANGE. I HAD CRUISE CONTROL SET AT 65 MPH, DISENGAGING IT AS I APPROACHED THE INTERCHANGE THAT SLOWS TO 35 MPH DUE TO THE CURVE. I WAS COASTING WHEN THE CAR SUDDENLY BRAKE, INTERNAL WARNING LIGHT FLASHING, ALARM BEEPING AND SEAT BELT LOCKED UP. I WAS ALONE IN THE CAR (THANK GOD) WITH NO CARS BEHIND ME OR IN FRONT OF ME. IT WAS AN EXTREMELY WINDY DAY AND WAS TOLD BY TOYOTA THAT IT IS POSSIBLE SOMETHING BLEW IN FRONT OF THE SENSOR. THAT IN ITSELF IS ANOTHER SAFETY ISSUE. …

Look up ODI 10520768 at NHTSA ↗

9344.9%
ODI 10611282 · 3,900 mi

WE HAVE RECENTLY PURCHASED A 2014 TOYOTA PRISM THAT NOW HAS LESS THAN 4000 MILES ON THE ENGINE. IN A VERY SHORT PERIOD WE HAVE EXPERIENCED A MASS AMOUNTS OF DEFECTS WITH THE CAR. THE FIRST REPAIR WAS TOYOTA HAD TO REPLACE THE BATTERY FROM OUR HOME. THE SECOND WAS A RECALL DEALING WITH A NATIONAL RECALL WITH SOFTWARE UPDATES. ON JULY 16TH THE YELLOW LIGHT CAME ON AS SOON AS WE STARTED TO DRIVE THE CAR. IT WAS THE BRAKE INDICATOR AND THEY ASKED MY WIFE TO DRIVE IT TO THE DEALERSHIP 25 MILES AWAY? I CALLED INTO QUALITY IMPORTS TOYOTA IN FT.…

Look up ODI 10611282 at NHTSA ↗

8853.3%
ODI 10723794 · 3,200 mi

I WAS PULLING OUT OF A PARKING SPACE WHERE MY FRONT WAS UP AGAINST A BUILDING WITH A CAR ON EITHER SIDE OF ME. I REVERSED FOR ABOUT 25' WHERE A TELEPHONE POLE MANDATED THAT I MAKE A K-TURN TO GET OUT. AS I SWITCHED FROM REVERSE TO FORWARD, I SAW A SPARK AS THE CAR JET-PROPELLED FORWARD. I TRIED TO BREAK MULTIPLE TIMES, BUT THE CAR ACCELERATED THE 25' INTO THE WALL. ALL AIRBAGS DEPLOYED, AND FLUID GUSHED OUT OF THE FRONT END. THE CAR WAS DECLARED A TOTAL LOSS. I WAS TOLD BY TOYOTA AND MY INSURANCE COMPANY THAT I MUST HAVE ACCIDENTALLY ACCELERATE…

Look up ODI 10723794 at NHTSA ↗

1811.7%
ODI 10881749 · 500 mi

WHEN GENTLY APPLYING BRAKES FOR A STOP LIGHT, AND THE RIGHT WHEEL HITS A 1 AND 1/8 INCH DEEP DEPRESSION IN THE ROAD, THE BRAKES FEEL LIKE THEY MOMENTARILY RELEASE. THE DEPRESSION IS FOR A 9 INCH DIAMETER CITY WATER COVER, AND THE OVERALL DIAMETER OF THE DEPRESSION IS 12 INCHES, AND IT IS 1 AND 1/8 INCHES DEEP. THIS CAN BE REPLICATED AT THIS LOCATION AND WE HAVE ALSO NOTICED THE SAME THING HAPPENING ELSEWHERE IN TOWN.

Look up ODI 10881749 at NHTSA ↗

1415.4%
ODI 11003217 · 8,800 mi

PLEASE NOTE: THAT I HAVE OWNED A PREVIOUS GENERATION PRIUS - A 2011 - AND I AM MORE THAN AWARE THAT REGENERATIVE BRAKING WORKS ENTIRELY DIFFERENTLY THAN A CONVENTIONAL BRAKING SYSTEM. SO IN NO WAY AM I REFERRING TO THE "USUAL NOISES" THAT COME FROM REGENERATIVE BRAKING. PLEASE SEE ATTACHED DOCUMENT FOR EXPLANATION OF LIFE AND SAFETY ISSUE.

Look up ODI 11003217 at NHTSA ↗

38.3%
ODI 11103813 · 13 mi

THIS IS A BRAND NEW CAR I PURCHASED. THERE IS A HIGH-PITCHED NOISE THAT THE BRAKE PEDAL MAKES WHEN YOU DEPRESS THE BRAKE PEDAL. I THOUGHT THIS WAS PART OF THE BEEPS THE CAR MAKES, BUT IT'S NOT. THE BRAKE BOOSTER WAS REPLACED, BUT THE BRAKE PEDAL CONTINUES TO MAKE A HIGH-PITCHED CHIRPING NOISE. I RETURNED TO TOYOTA SERVICE TO HAVE IT CHECKED OUT, BUT THEY SAID THAT THIS IS A NORMAL SOUND THAT OTHER PRIUSES MAKE. THIS CONCERNS ME THAT THE BRAKES ARE DEFECTIVE SINCE I'VE NEVER HEARD OF BRAKES THAT SOUND LIKE THIS.

Look up ODI 11103813 at NHTSA ↗

930.0%
ODI 11257336 · 61 mi

BOUGHT A NEW 2019 PRIUS FROM GROSSINGER TOYOTA ON 9/13, WENT BACK TO THE DEALER ON 9/16 TO GET MY OLD CITY STICKER FROM MY OLD CAR (THIS NEW CAR ONLY HAD 61 MILES), THE NEW CAR BROKE WHILE I WAS THERE. THE ENTIRE DASHBOARD WENT OFF (BLINDERS CANNOT BE TURN ON. NO INDICATION OF SPEED, NO INDICATION OF VEHICLE LEVEL, ETC). ANYTHING THAT'S ON THE DASHBOARD WENT BLANK. I TURNED ON AND OFF THE NEW CARD A FEW TIME, BUT THE RESULT WAS THE SAME. TOYOTA TECHNICIAN COULDN'T FIGURE OUT WHAT WENT WRONG THEMSELVES. WHEN THAT HAPPENED, I WAS JUST ABOUT REA…

Look up ODI 11257336 at NHTSA ↗

428.6%
ODI 11348886 · 700 mi

MY DAD WAS DRIVING ON THE HIGHWAY. HE SAID THAT HE STEPPED ON THE BRAKES AND THE BRAKES DID NOT WORK. HE GOT INTO AN ACCIDENT IN WHICH THE ALL AIRBAGS WERE DEPLOYED AND THE CAR WAS TOTALED. THE CAR ONLY HAD 700 MILES. I BELIEVE THIS WAS THE SECOND TIME THAT MY DAD DROVE THIS CAR ON THE HIGHWAY. MY MOM, WHO WAS A PASSENGER, SAID THAT THE CAR ACCELERATED VERY QUICKLY. PRIOR TO PURCHASING THIS CAR, MY DAD HAD DRIVEN A PRIUS (2010 - 2012?), SO HE WAS VERY FAMILIAR WITH THE FEEL OF THE PRIUS. THE CLAIM # IS [XXX]. ATTACHED PLEASE FIND …

Look up ODI 11348886 at NHTSA ↗

116.7%
ODI 11526893

The car accelerated without my foot on the accelerator, brake did not respond, and I had to drive through grass and a rock-filled ditch until after about 10 seconds the car returned to my control.

Look up ODI 11526893 at NHTSA ↗

416.7%
ODI 11509383 · 10,000 mi

The contact owns a 2022 Toyota Prius. The contact stated that on two separate occasions while shifted into reverse, the brake pedal was depressed; however, the vehicle failed to stop. The contact stated that he applied extra pressure and turned off the hybrid power system to stop the vehicle. No warning lights were illuminated. The contact was concerned that the failure could cause an accident or potential injury. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage …

Look up ODI 11509383 at NHTSA ↗

210.5%
ODI 11587370

The 12 volt battery was low, apparently from opening and closing doors during a camping trip. After a few days of sitting unused, I attempted to drive the vehicle. I pushed the start button and the car indicated that it was "ready". When I went to shift the transmission into Drive, the transmission went into Neutral instead and stuck there. At the same time, "low battery" indicators began flashing and the displays started blanking out and flashing. I again attempted to shift into Drive so that I could initiate the gas engine and recharge the ba…

Look up ODI 11587370 at NHTSA ↗

27.7%
ODI 11613797 · 3,000 mi

The contact owns a 2024 Toyota Prius. The contact stated that while parallel parking and straightening the vehicle, he tapped the accelerator pedal, and the vehicle suddenly accelerated aggressively and crashed into a stoop. While reversing previously on three occasions, the vehicle braked suddenly without application with no object in the surrounding area. There were no reported injuries. The air bag deployed. There was smoke detected from the engine. There was no reported fire. A police report was filed. The local dealer was not contacted. Th…

Look up ODI 11613797 at NHTSA ↗

212.5%
ODI 11652443

As I was pulling my car into a parking space with the brake applied lightly, the car suddenly lost braking and lurched forward when the front wheels touched the curb. This caused the front of the car to jump the curb and hit a tree a foot or two away. My foot was on the brake during this and the car did not brake automatically, or engage any other sort of safety measure. This was terrifying and I could have easily hit a pedestrian or injured myself and the passengers of my vehicle on impact. I completely lost control of the vehicle's braking …

Look up ODI 11652443 at NHTSA ↗

00.0%

No examples available for this selection.

Electrical System
4911.6%
ODI 10452430 · 5 mi

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH A HANDS-FREE PHONE SYSTEM. THE CONTACT EXPRESSED CONCERNS THAT HE HAD TO ACTIVATE TOO MANY BUTTONS IN ORDER TO OPERATE THE PHONE SYSTEM. AS A RESULT, THE CONTACT FELT THAT THE SYSTEM COULD CREATE A SAFETY HAZARD WHILE DRIVING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND NO ASSISTANCE WAS PROVIDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS OPERATING AS INTENDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEA…

Look up ODI 10452430 at NHTSA ↗

4912.0%
ODI 10512891 · 20 mi

TOYOTA PRIUS EMITS A LOUD AND DISTRACTING BEEPING TONE INSIDE THE CABIN WHEN PLACED IN REVERSE. THE TONE IS SO LOUD THAT A DRIVER MAY NOT HEAR SHOUTS, A HORN, OR OTHER EXTERIOR NOISE INDICATING A HAZARD WHILE REVERSING. TOYOTA DEALERSHIPS CHARGE HUNDREDS OF DOLLARS TO TURN OFF THE INTERIOR BEEPING, DESPITE THE EVIDENT SAFETY HAZARD IS POSES. *TR

Look up ODI 10512891 at NHTSA ↗

3115.0%
ODI 10599173 · 429 mi

I PURCHASED A 2014 TOYOTA PRIUS ON MAY 31, 2014. TODAY 6/18/14 I FOUND OUT THERE WAS A RECALL ON THIS MODEL VEHICLE. I CALLED TOYOTA AND I WAS INFORMED THE RECALL SERVICE HAD NOT BEEN PERFORMED. I CALLED A LOCAL DEALER (DIFFERENT FROM THE ONE WHERE I PURCHASED THE VEHICLE) AND THEY INFORMED ME THAT WHEN THEY PULLED THE VIN, IT SHOWED STOP SALE IN EFFECT. I DO NOT BLAME TOYOTA AS OBVIOUSLY IF ONE DEALER COULD SEE THE STOP SALE SO COULD THE OTHER. I THINK THAT THERE SHOULD BE STRICTER REGULATIONS ON DEALERSHIPS TO MAKE SURE THESE RECALLS AR…

Look up ODI 10599173 at NHTSA ↗

2615.8%
ODI 10679356 · 400 mi

A BRAND NEW:2015 ONLY DRIVEN FOR TWO DAYS, WENT OUT OF CONTROL AFTER COMPLETING RIGHT TURN. DRIVER STOPPED AT RED LIGHT. TURNED RIGHT WHILE ACCELERATING WITH FULL CONTROL OF VEHICLE. COMPLETED RIGHT TURN WHILE ACCELERATING TO ATTAIN HIGHWAY SPEED IN 45 MPH ZONE. UPON COMPLETION OF TURN DRIVER TURNED STEERING WHEEL LESS THAN 2 INCHES TO DRIVERS RIGHT TO CONTINUE BEARING ON STRAIT COURSE DOWN HIGHWAY. IMMEDIATELY THEREAFTER STEERING WHEEL SHUDDERED, AND STEERING WHEEL ROTATED HARD TO THE RIGHT FOR WHAT SEEMED LIKE A 110 PLUS DEGREE ROTATION.…

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1711.0%
ODI 10887682

RODENT DAMAGED WIRING AND CASINGS BY EATING/DAMAGING BOTH AT A COST SO FAR OF $2700. I HAVE OWNED THIS VEHICLE FOR ONE MONTH. I'VE BEEN TOLD THE WARRANTY DOES NOT INCLUDE THE DAMAGE. I ASKED ABOUT WHERE THE DEALERSHIP STORED THE VEHICLE PRIOR TO ITS DELIVERY TO ME. I WASN'T SATISFIED WITH THEIR EXPLANATION.

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1011.0%
ODI 10971466 · 1,600 mi

WE PURCHASED A 2017 TOYOTA PRIUS ON JANUARY 29TH 2017 AND ON MARCH 22ND 2017 THE CAR CAUGHT ON FIRE OUT OF NO WHERE. THE CAR WAS PARKED AND OFF WHEN SMOKE BEGAN TO COME OUT FROM THE AROUND THE SHIFT CHANGER AND THE TOUCH SCREEN AREA. AFTER A FEW SECONDS THE CAR WAS COMPLETELY ON FIRE.

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25.6%
ODI 11296751 · 19,100 mi

ERROR CODES P0113 AND P0102 AND WARNING MESSAGES FOR CHECK ENGINE AND ICS MALFUNCTION* LAPPEARED WHEN STARTING THE GARAGED VEHICLE IN APPROXIMATELY 55F ROOM TEMPERATURE. TOYOTA OF ESCONDIDO AND TOYOTA'S CUSTOMER CARE TELEPHONE CENTER EXPLAINED THAT THEY WILL NOT INSPECT (ALTHOUGH UNDER THE 3-YEAR/36,000 MILES WARRANTY) WITHOUT A SERVICE FEE. ONLINE, REPORTS THAT A FAILING 12V BATTERY MAY CAUSE MULTIPLE CODES TO BE TRIGGERED WERE ALSO MET WITH A REQUEST FOR A $110 DIAGNOSTIC FEE. THE BATTERY IS ALSO UNDER THE 3-YEAR/36,000 MILE WARRANTY. ER…

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413.3%
ODI 11468535

Whenever it rains the warning message clean parking assist sensor comes on while you are driving. Even after you clean the sensors the warning continues to beep contiously. You can press the back button but it will not stop. Also proximity sensor comes on with this incident. After the rain stops the problem stops.

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214.3%
ODI 11319576 · 1,325 mi

THE MULTI INFORMATION DISPLAY THAT SHOWS THE SPEED, FUEL, AND OTHER DRIVING METRICS STOPPED WORKING, I AM NOT ABLE TO SEE HOW FAST I AM GOING, HOW MUCH FUEL IS LEFT, ODOMETER OR OTHER ITEMS THAT IS DISPLAYED THERE.

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116.7%
ODI 11526893

The car accelerated without my foot on the accelerator, brake did not respond, and I had to drive through grass and a rock-filled ditch until after about 10 seconds the car returned to my control.

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416.7%
ODI 11522794

Problem is with what Toyota calls the Combination meter of the Instrument Cluster. Problem is that displayed icons are washed out and/or unreadable under conditions of normal sunny skies. (There is no problem during darkness or overcast skies). Specifically, (going from left to right), "Headlight high beam indicator," "Shift position indicators," "Cruise control indicator," and Passenger Air Bag status indicators are washed out or unreadable. The result is that important safety information is denied to the driver. Toyota of Nashua has inspec…

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526.3%
ODI 11526332

Driving at highway speed on Interstate 30. Warning lights came on the dashboard. The Prius began to stall. Could not steer vehicle to shoulder. Prius came to a stop in the outside lane of travel. Rear-ended by Tractor Trailer rig. Passenger died. Driver sustained serious injuries. Witnesses called 911 prior to the collision to report that a vehicle had stalled on the interstate with its flashers on.

Look up ODI 11526332 at NHTSA ↗

415.4%
ODI 11601642

This NHTSA web site adivses owners to "file an online complaint" if "... the manufacturer has failed to remedy the recall in a timely manner..." It is NHTSA #24V274 and has been active for 11 weeks without the manufacturer's remedy. There is no public estimate of a date for this recall to be addressed, except for a vague "third quarter of 2024" which implies an additional 11 weeks for any remedy to be provided. I think that 22 weeks is not a remedy in a "timely manner."

Look up ODI 11601642 at NHTSA ↗

637.5%
ODI 11668775

The wireless charging in my vehicle and others have reported the same problem. The phone gets so hot to the touch while charging that it is causing cell phones to shutdown and possibly damage them. There needs to be a update to provide cooling air to the charging area to avoid customers phone damage or worse a possible fire due to the extreme temperature the phones are obtaining.

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233.3%
ODI 11701355

The two outside rear view mirrors on the 2026 Prius have an adjustment problem. When attempting to adjust them they will freeze (won't move), move intermittently, and jerk. The Toyota dealer told me that it is a known problem and all 2026 Priuses have the same problem. He further informed me that Toyota is aware of the problem. He went to another new Prius on the dealership lot and found that its outside rear view mirrors do the very same thing. This is a serious safety issue and the manufacturer should address and remedy it. Toyota nor …

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Service Brakes, Hydraulic
112.6%
ODI 10445290 · 2,000 mi

SUNDAY DEC. 11TH: PULLING OUT OF CHICAGO GARAGE, CAR MAKES ODD ROTATIONAL NOISE. THE SOUND SEEMS TO GO AWAY AFTER ABOUT A BLOCK OR SO OF DRIVING. THE DEALERSHIP IS CLOSED AND I AM BOOKED UP WITH CLIENTS, SO I CONTINUE TO TEST AND SEE IF TEMPERATURE OR ENVIRONMENT EFFECT THE NOISE. THE NOISE APPEARS TO ONLY HAPPEN ON A 'COLD START' BUT ALL OTHER FACTORS DO NOT SEEM TO SHOW AN IMPRESSIVE CHANGE. DEC. 15TH: I CALL TOYOTA CORPORATE AND FILE A COMPLAINT, THEN PER THEIR DIRECTION, CALL THE DEALER AND MAKE AN APPOINTMENT TO HAVE THE NOISE PROBLEM …

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82.0%
ODI 11511590 · 141,000 mi

The contact owns a 2013 Toyota Prius. The contact stated while driving 30 MPH, the brakes, ABS, and an unknown warning light were illuminated. The brake pedal was depressed but the vehicle failed to respond. The contact depressed the brake pedal to the floorboard and the brake pedal responded. The contact stated that there was a 30-foot stopping distance delay. The contact veered to the side of the road. The vehicle was taken to the dealer. The vehicle was not diagnosed nor repaired. The dealer informed the contact that the vehicle could not be…

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73.4%
ODI 11151142 · 176,619 mi

THE CAR BRAKES FAILED AT LOW SPEEDS (10-15 MPH) AND BUMPED INTO THE CAR IN FRONT IN A STOP-AND-GO TRAFFIC ON THE WET FREEWAY AFTER A RECENT RAIN. THE BRAKE PEDAL WENT ALL THE WAY DOWN TO TOUCH THE FLOOR, AS IF THE BRAKE PEDAL WAS DISENGAGED FROM THE BRAKING SYSTEM AND THE ABS LIGHT DID NOT TURN ON AT THE TIME OF BRAKING. THE CAR WAS DRIVING IN THE STRAIGHT LINE AND IMMEDIATELY BEFORE THIS I WAS ABLE TO SUCCESSFULLY BRAKE THE CAR ON THE VERY SAME TRIP. SO THE PROBLEM IS INTERMITTENT. THIS IS THE SECOND TIME WITH THIS CAR, AS MY SPOUSE ALSO EXPER…

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42.4%
ODI 11688356 · 186,000 mi

The contact owns a 2015 Toyota Prius. The contact stated that while driving at various speeds and depressing the brake pedal, the brake pedal went to the floorboard, and the vehicle hesitated while responding. The traction control, ABS, BRAKES, and cruise control warning lights were illuminated. The vehicle was taken to Gasket Masters Inc, where it was diagnosed and determined that the ABS assembly was leaking fluid into the braking system, and the ABS module had failed, causing the brake pump to fail. The vehicle was not repaired. Additionally…

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10.6%
ODI 11747244 · 100,028 mi

The contact owns a 2016 Toyota Prius. The contact stated that while the vehicle was on and running, the ABS and traction control warning lights illuminated, and the messages "Braking Power Low - Stop in a Safe Place”, “See Owner's Manual", "Braking Power Low - Visit the Dealer", and "ABS Malfunction - See Dealer" were displayed. The contact stated that while driving approximately 35 MPH and depressing the brake pedal, the brake pedal was firm. The vehicle was taken to a dealer, and DTC: C14B6 was retrieved, indicating that the brake booster nee…

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

13.3%
ODI 11504545 · 78,000 mi

The contact owns a 2019 Toyota Prius. The contact stated while at a complete stop, another vehicle crashed into the rear of the vehicle and the vehicle began to accelerate unintendedly. The air bags failed to deploy. The brake pedal was depressed but failed to respond. The contact stated that he was able to prevent a crash by avoiding several vehicles while continuously depressing the brake pedal. The brake pedal responded; however, there was 62-100 ft. stopping distance delay. The contact veered to the side of the road for a moment. The contac…

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Vehicle Speed Control
133.1%
ODI 10459527 · 2,400 mi

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT AS SHE WAS ENTERING A PARKING SPACE AT 3 MPH, THE VEHICLE DID NOT STOP WHEN THE BRAKES WERE APPLIED. THE CONTACT CRASHED INTO A TREE. THE CONTACT WAS NOT INJURED. THE POLICE WERE NOTIFIED AND A POLICE REPORT WAS FILED. THE CONTACT'S INSURANCE COMPANY WAS CONTACTED WHO ADVISED THAT THEY WOULD INSPECT THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO SENT A REPRESENTATIVE TO FURTHER ASSES THE FAILURE. AFTER INSPECTION, THE REPRESENTATIVE NOTICED THAT THE BRAKE AND ACC…

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225.4%
ODI 10503606 · 899 mi

TL* THE CONTACT OWNS A 2013 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO A WOODEN STAIRCASE. THE CONTACT THEN SHIFTED INTO REVERSE AND THE VEHICLE ACCELERATED INDEPENDENTLY IN REVERSE, COMING TO A STOP IN THE STREET. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSIS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. AN ENGINEER WAS DISPATCHED TO INSPECT THE VEHICLE. THE RESULTS WERE MAILED TO THE CONTACT, STATING THAT THERE WAS NO CAUSE FOR THE FAILURE. THE VEHICLE WAS NOT RE…

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146.8%
ODI 10597984 · 125,000 mi

WHILE TRAVELING IN SLIPPERY CONDITIONS I ATTEMPTED TO NAVIGATE A RIGHT HAND TURN. THE CAR BEGAN TO SLIDE WHILE BRAKING INDICATING POSSIBLE SNOW BUILDUP IN FRONT OF TIRES. I ATTEMPTED TO ACCELERATE OUT OF THE SLIDE WHICH IS PROPER IN FRONT WHEEL DRIVE VEHICLES. THE CARS DASH LIGHTS LITE UP AND THE SLIDE INDICATOR STARTED BEEPING. THE CAR BECAME COMPLETELY UNRESPONSIVE TO THE GAS PROVIDING NO POWER WHATSOEVER. THE CAR SLID OVER THE CURB AND CRASHED INTO A HIGHWAY SIGN AND FINALLY CAME TO REST. *TR

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74.2%
ODI 10679356 · 400 mi

A BRAND NEW:2015 ONLY DRIVEN FOR TWO DAYS, WENT OUT OF CONTROL AFTER COMPLETING RIGHT TURN. DRIVER STOPPED AT RED LIGHT. TURNED RIGHT WHILE ACCELERATING WITH FULL CONTROL OF VEHICLE. COMPLETED RIGHT TURN WHILE ACCELERATING TO ATTAIN HIGHWAY SPEED IN 45 MPH ZONE. UPON COMPLETION OF TURN DRIVER TURNED STEERING WHEEL LESS THAN 2 INCHES TO DRIVERS RIGHT TO CONTINUE BEARING ON STRAIT COURSE DOWN HIGHWAY. IMMEDIATELY THEREAFTER STEERING WHEEL SHUDDERED, AND STEERING WHEEL ROTATED HARD TO THE RIGHT FOR WHAT SEEMED LIKE A 110 PLUS DEGREE ROTATION.…

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127.8%
ODI 10864287 · 180 mi

THE 2016 PRIUS 4 DOESN'T COME WITH THE ABILITY TO CHANGE MILES TO KILOMETERS UNLESS YOU ARE AWARE THAT IT IS AN OPTION YOU HAVE TO BUY WHICH NEITHER SALESMEN OR TOYOTA TECHNICAL ASSISTANCE IS AWARE OF. I HAVE NOT BEEN ABLE TO FIND ANYONE WHO CAN TELL ME WHETHER THIS OPTION CAN BE ADDED BUT SO FAR IT APPEARS THAT IT IS.

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1314.3%
ODI 11025256 · 15,000 mi

TL* THE CONTACT OWNS A 2017 TOYOTA PRIUS. WHILE THE VEHICLE WAS PARKED, IT ROLLED WITHOUT WARNING. THE CONTACT WAS ABLE TO CATCH UP WITH THE VEHICLE BEFORE IT STRUCK A POLICE VEHICLE. THE OFFICER GAVE THE CONTACT A WARNING. IN ADDITION, THE VEHICLE ACCELERATED ON ITS OWN INTERMITTENTLY. THE LOCAL DEALER (ELMORE TOYOTA, 15300 BEACH BLVD, WESTMINISTER, CA, 92683) INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V741000 (SERVICE BRAKES), AND RECOMMENDED HE SCHEDULE AN APPOINTMENT FOR DIAGNOSTIC TESTING. THE VEHICL…

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411.1%
ODI 11220031 · 7,500 mi

I STARTED MY CAR, PUT IT IN DRIVE AND BEGAN TO MAKE A U TURN OUT OF A PARKING LOT WHEN IT SUDDENLY ACCELERATED ON ITS OWN. I HAD THREE TURNS I HAD TO MAKE IN QUICK SUCCESSION (U TURN, LEFT ON PUBLIC DRIVEWAY, RIGHT ON MAIN ROAD) TO GET ON TO THE MAIN ROAD, AND I DID THIS AT BREAK NECK SPEED. BY THE SECOND TURN I WAS GIVING ALL MY STRENGTH TO TRYING TO GET THE BRAKE TO WORK, UNSUCCESSFULLY (LOCKED), AND WAS FULLY FOCUSSED ON TURNING THE CAR SAFELY TO SAVE MY LIFE AT SUCH HIGH SPEED. MY TIRES SQUEALED ON THE THIRD TURN AND MY CELL PHONE FLEW THRO…

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310.0%
ODI 11257336 · 61 mi

BOUGHT A NEW 2019 PRIUS FROM GROSSINGER TOYOTA ON 9/13, WENT BACK TO THE DEALER ON 9/16 TO GET MY OLD CITY STICKER FROM MY OLD CAR (THIS NEW CAR ONLY HAD 61 MILES), THE NEW CAR BROKE WHILE I WAS THERE. THE ENTIRE DASHBOARD WENT OFF (BLINDERS CANNOT BE TURN ON. NO INDICATION OF SPEED, NO INDICATION OF VEHICLE LEVEL, ETC). ANYTHING THAT'S ON THE DASHBOARD WENT BLANK. I TURNED ON AND OFF THE NEW CARD A FEW TIME, BUT THE RESULT WAS THE SAME. TOYOTA TECHNICIAN COULDN'T FIGURE OUT WHAT WENT WRONG THEMSELVES. WHEN THAT HAPPENED, I WAS JUST ABOUT REA…

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00.0%

No examples available for this selection.

116.7%
ODI 11615271 · 56,000 mi

The contact owns a 2021 Toyota Prius. The contact stated while driving approximately 35 - 45 MPH, the vehicle independently accelerated. The brake pedal was depressed but failed to stop the vehicle immediately. The contact swerved around the vehicle in front and ended up on the opposite side of the roadway. The contact attempted to avoid oncoming traffic and swerving around all the other vehicles and ended up in a ravine. The contact's husband depressed the START/STOP button from the passenger’s side to turn off the vehicle, enabling the vehicl…

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14.2%
ODI 11637566 · 25,000 mi

The contact owned a 2022 Toyota Prius. The contact stated that while idled forward into a parking space at the local car wash, the brake pedal was depressed to stop but the vehicle erroneously accelerated forward and crashed into a brick wall where it came to a stop. During the crash, the air bags did deploy and no injuries were reported. The vehicle was destroyed and later towed to an undisclosed location. No police report was filed. The cause of the failure was not determined. The manufacturer was notified of the failure. The local dealer was…

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00.0%

No examples available for this selection.

13.8%
ODI 11721303

The way the accelerator pedal sensor is positioned allows for water infiltration from wet carpet / tracked in snow and water. The component is available for inspection upon request. Once sufficiently saturated the sensor fails, and ceases function DURING VEHICLE MOVEMENT. The problem is reproducible but has not been confirmed as a pattern of failure by the dealership. As far as my recollection, the manufacturer hasn’t inspected the part. P2138 is the associated check engine code and the vehicle enters limp mode DURING TRAVEL. The check engine l…

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16.3%
ODI 11652443

As I was pulling my car into a parking space with the brake applied lightly, the car suddenly lost braking and lurched forward when the front wheels touched the curb. This caused the front of the car to jump the curb and hit a tree a foot or two away. My foot was on the brake during this and the car did not brake automatically, or engage any other sort of safety measure. This was terrifying and I could have easily hit a pedestrian or injured myself and the passengers of my vehicle on impact. I completely lost control of the vehicle's braking …

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00.0%

No examples available for this selection.

Service Brakes, Electric
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Unknown Or Other
317.3%
ODI 10806773 · 91,000 mi

MY PASSENGER SIDE SUN VISOR JUST COMPLETELY FELL OUT WHILE DRIVING DOWN THE ROAD. IT HAS RARELY BEEN USED (MY CAR IS A 2012 WITH HIGH MILES AND MOST OF THE TIME I TRAVEL ALONE). THIS COULD HAVE EASILY CAUSED A DISTRACTION OR CRASH. I NOTICED THAT THERE ARE SEVERAL COMPLAINTS ABOUT OTHER TOYOTA MODELS / YEARS.

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4912.0%
ODI 10552479 · 3,470 mi

SHIFTED INTO DRIVE AND CAR WENT TO REVERSE. THIS IS 4TH OCCURRENCE OF THIS ISSUE.

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2512.1%
ODI 10586968

2014 TOYOTA PRIUS. CONSUMER WRITES IN REGARDS TO VEHICLE SAFETY FEATURES. *SMD THE CONSUMER BELIEVED BACK-UP CAMERAS SHOULD COME STANDARD ON VEHICLE. HE ALSO BELIEVED AUTO BRAKING SHOULD BE A STANDARD FEATURE. *JB

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159.1%
ODI 10872601 · 12,700 mi

WHILE DRIVING IN A PARKING LOT, THE BRAKES WERE PRESSED TO SLOW DOWN THE CAR TO TURN INTO A PARKING LANE. HOWEVER, INSTEAD OF BRAKING THE CAR ACCELERATED. THE BRAKES WERE PRESSED AGAIN, AND THE CAR CONTINUED TO ACCELERATE. THE CAR FINALLY STOPPED, APPROXIMATELY MIDWAY DOWN THE PARKING LANE. AS A RESULT, MY MOTHER AND I WERE INVOLVED IN A MINOR CAR ACCIDENT.

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3019.5%
ODI 10870145 · 15 mi

THE CENTER DISPLAY HAS A MIRROR HIGH GLOSS/GLARE FINISH. BECAUSE OF THIS MIRROR FINISH, WHEN THE SUN IS AT AN ANGLE COMING THROUGH EITHER THE SIDE OR BACK WINDOWS, THE SUN IS REFLECTED BACK INTO THE DRIVER'S EYES. THERE SHOULD BE A RECALL ON THE CAR TO REPLACE CENTER DISPLAY TO PREVENT ACCIDENTS.

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1112.1%
ODI 10971466 · 1,600 mi

WE PURCHASED A 2017 TOYOTA PRIUS ON JANUARY 29TH 2017 AND ON MARCH 22ND 2017 THE CAR CAUGHT ON FIRE OUT OF NO WHERE. THE CAR WAS PARKED AND OFF WHEN SMOKE BEGAN TO COME OUT FROM THE AROUND THE SHIFT CHANGER AND THE TOUCH SCREEN AREA. AFTER A FEW SECONDS THE CAR WAS COMPLETELY ON FIRE.

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513.9%
ODI 11074394 · 590 mi

THE GEAR WOULD SHIFT EITHER FROM 'DRIVE TO NEUTRAL' OR 'REVERSE TO NEUTRAL' THIS HAPPENED MORE THAN 10 TIMES WHEN I HAD MY SISTER, MOTHER, AND FATHER IN THE CAR. 1) IT HAPPENED WHEN I WAS PULLING OUT OF THE GARAGE (ABOUT 20 DEGREE ANGEL) GOING UP THE HILL. I WENT TO PICK THEM UP, ALL 3 PF THEM WENT IN. I HAD MY FOOT ON THE BRAKE AND GEAR ON DRIVE, WHEN I LET GO OF THE BRAKE THE GEAR SHIFTED AUTOMATICALLY ON NEUTRAL. AFTER, 3 TRIES, THE CAR FINALLY WAS ABLE TO GO FORWARD WITHOUT STRUGGLE. 2) I WAS TRYING TO BACK IN ONE OF THE SPOT (FLAT GROU…

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826.7%
ODI 11254774 · 7,210 mi

TOYOTA PRIUS 2019 CAN ONLY CHANGE ITS MAP MODE FREEWAY EXIT INSET WHILE DRIVING AT 55 MPH. I MUST TAKE MY EYES OFF THE ROAD TO FIND AND PRESS THE CORRECT BUTTONS ON THE NAVIGATION SCREEN. SEEMS TO BE A PROBLEM WITH ALL GENERATION 4 PRIUS'S. YOU CANNOT CHANGE IT WHEN PARKED. THE PICTURE SHOWS THE OPTIONS WHEN PARKED.

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535.7%
ODI 11385018 · 29,084 mi

ORIGINAL TIRES FROM DEALERSHIP

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116.7%
ODI 11416154 · 5,200 mi

CARBON MONOXIDE SEEPS INTO THE PASSENGER CAR BUT DILLER CANNOT FIND IT AND DID NOT HAVE TOOLS TO DETECT CO LEVEL IN THE CAR. I CAN'T USE THIS CAR BECAUSE WAS POISONED MANY TIMES AND AFTER A SECOND CHECK-UP, THE LEVEL OF CO BECOMES HIGHER SO I CAN'T DRIVE THE CAR WITHOUT POISONING. PLEASE HELP ME. I AM WORRYING TO SELL MY CAR BECAUSE OTHER DRIVER WILL GET INJURY. THIS IS THE NEW CAR ONLY 7000 MILES.

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520.8%
ODI 11458517

Airbags never deployed front or side. Vehicle equipped and activated SOS system did not work. vehicle was a total loss and I nearly died in the process

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315.8%
ODI 11574034

My car was less than 6 months old when a crack began to appear in the windshield. It started at the base of the windshield by the hood. There was no impact and no reason for this crack to appear, it was spontaneous. It hampers my vision and must be replaced at my expense according to the dealership. I am reporting this because I'm reading about other Prius owners who have had a similar problem.

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934.6%
ODI 11588641

This car doesn’t come with a spare tire. Lots of new cars don’t have them. This is a major safety hazard. It should be illegal to sell cars without them. Not only does the little kit they give you work with a puncture but the remedy ruins the tire so it can’t be repaired. All car manufacturers should be required to have a spare tire.

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318.8%
ODI 11648206

2023+ Toyota Prius models display an advertisement on the touchscreen head unit and there is no way to remove it besides subscribing to Toyota's optional "Drive Connect" feature. Displaying an advertisement to the driver of a car that cannot be turned off without paying is a safety hazard.

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00.0%

No examples available for this selection.

Engine
317.3%
ODI 10472441 · 9,550 mi

HYBRID ENGINE SUDDENLY SHUT DOWN WITHOUT WARNING WHILE VEHICLE WAS TRAVELING 65 MPH ON A BUSY FREEWAY, CAUSING VEHICLE TO COME AN UNSAFE STOP. DEPRESSING ACCELERATOR HAD NO EFFECT. ONBOARD COMPUTER GAVE ERROR MESSAGE "CHECK HYBRID SYSTEM. STOP THE VEHICLE IN A SAFE PLACE." RESTARTING VEHICLE PRODUCED THE SAME ERROR MESSAGE AND STILL UNABLE TO SHIFT VEHICLE INTO DRIVE OR REVERSE. FUEL TANK FULL AT TIME OF INCIDENT. VEHICLE PURCHASED NEW 5 MONTHS PRIOR FROM TOYOTA DEALERSHIP. NO AFTERMARKET PARTS OR MODIFICATIONS PRESENT. *TR

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379.0%
ODI 10525571 · 2,300 mi

WHILE SLOWING DOWN FOR A RED LIGHT THE CAR'S ELECTRONICS MADE A BEEPING NOISE, ALL THE DASH LIGHTS CAME ON, THE GAS GAUGE DISPLAYED A RAPIDLY DROPPING QUANTITY, THEN WENT BACK UP TO HALF FULL. A RED TRIANGLE WAS DISPLAYED ON THE DASH DURING THIS TIME. DURING THIS TIME, THE CAR WAS COMPLETELY DISABLED AND UNABLE TO MOVE AND WAS SITTING IN THE INTERSECTION. I TRIED MULTIPLE TIMES TO RESTART THE CAR, THE DASH LIGHTS WOULD COME ON, BUT THE CAR WASN'T ACTUALLY RUNNING OR RESPONDING TO PEDAL INPUTS. AFTER 7 MINUTES THE CAR FINALLY STARTED B…

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178.2%
ODI 10579397 · 8,858 mi

WHILE DRIVING ON THE FREEWAY AT HIGHWAY SPEEDS A SERIES OF YELLOW TRIANGLES SUDDENLY FLASHED ON THE DASHBOARD ALONG WITH SOME BEEPS. THE ENGINE THEN STALLED AND THE GAS PEDAL NO LONGER RESPONDED TO ANY INPUTS. DUE TO A COMBINATION OF SHEER LUCK AND DRIVER PRESENCE OF MIND THE CAR WAS STEERED TO THE SHOULDER OF THE HIGHWAY WHERE IT CAME TO A HALT. THE EXPERIENCE OF TRYING TO CONTROL A CAR WITH A STALLED ENGINE AND SAFELY STEER IT TO THE SHOULDER IN HEAVY TRAFFIC WAS TERRIFYING TO SAY THE LEAST. THE CAR WAS TAKEN STRAIGHT TO THE DEALER WHERE IT …

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84.8%
ODI 10862058 · 10,000 mi

WHILE ACCELERATING FROM A STOP, AND TURNING ONTO A HIGHWAY TO MERGE INTO MOVING TRAFFIC, THE ENGINE BRIEFLY STALLED FOR A FEW SECONDS AFTER I HAD ALREADY ENTERED THE TRAFFIC LANE AND WAS ATTEMPTING TO ACCELERATE TO TRAFFIC SPEED..

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1711.0%
ODI 10906232

THE CAR STARTED TO BURN LOT OF OIL. LIKE 1 QUART FOR EVERY 1000 TO 1200 MILES. WHEN I GOOGLED, I SAW I WAS ONE IN A MILLION AS ALREADY PRIUS OWNERS WERE SHOUTING ABOUT THIS ISSUE ONLINE. WHEN I CALLED AND EXPLAINED THE PROBLEM TO AUTONATION DEALER IN TEMPE, HE CLEARLY UNDERSTOOD THIS PROBLEM(BECAUSE HE FACED THE COMPLAINTS) AND HE SAID IT WOULD COST 6000 BUCKS TO FIX. TOYOTA IS NOT READY TO EXTEND THE WARRANTY FOR THIS PROBLEM. BUT, THE DEALER IS READY TO BUY THIS CAR FOR JUST 1000 BUCKS. MY CAR'S CURRENT VALUE IN KBB IS 7800 BUCKS.

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1213.2%
ODI 11111877 · 5,000 mi

CAR STARTED BY ITSELF WHEN IT WAS PARKED IN A DRIVEWAY IN HOT WEATHER IN THE SUN. MY KEY FOB DOES NOT HAVE A REMOTE STARTING MECHANISM - ONLY DOOR UNLOCK AND LOCK CAPABILITY.

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25.6%
ODI 11230722 · 8,600 mi

TL* THE CONTACT OWNS A 2018 TOYOTA PRIUS. WHILE DRIVING 20 MPH, THE ELECTRICAL SYSTEM FAILED AND EVERYTHING IN THE VEHICLE SHUT DOWN. THE VEHICLE DECELERATED AND LOST POWER. WHILE THE VEHICLE COASTED, THE ENGINE RESTARTED ON ITS OWN. THE VEHICLE WAS DRIVEN TO TOYOTA VALLEJO (201 AUTO MALL PARKWAY, VALLEJO, CA 94591, [phone removed]) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,600.

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620.0%
ODI 11257336 · 61 mi

BOUGHT A NEW 2019 PRIUS FROM GROSSINGER TOYOTA ON 9/13, WENT BACK TO THE DEALER ON 9/16 TO GET MY OLD CITY STICKER FROM MY OLD CAR (THIS NEW CAR ONLY HAD 61 MILES), THE NEW CAR BROKE WHILE I WAS THERE. THE ENTIRE DASHBOARD WENT OFF (BLINDERS CANNOT BE TURN ON. NO INDICATION OF SPEED, NO INDICATION OF VEHICLE LEVEL, ETC). ANYTHING THAT'S ON THE DASHBOARD WENT BLANK. I TURNED ON AND OFF THE NEW CARD A FEW TIME, BUT THE RESULT WAS THE SAME. TOYOTA TECHNICIAN COULDN'T FIGURE OUT WHAT WENT WRONG THEMSELVES. WHEN THAT HAPPENED, I WAS JUST ABOUT REA…

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17.1%
ODI 11524726

On May 16, 2023 I was slowly driving out of a market parking lot when the car suddenly accelerated, full throttle, and speeded across the street (Colusa Avenue, Berkeley, CA), crashing head on into a fence. Immediately after the crash, the dashboard displayed the following: "Check Engine (!) A malfunction in the electronic control of the engine, throttle, or automatic transmission has been detected. Contact your Toyota dealer to have your vehicle inspected." The car was towed and is now at a body shop selected by my insurance company, AAA.…

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233.3%
ODI 11416154 · 5,200 mi

CARBON MONOXIDE SEEPS INTO THE PASSENGER CAR BUT DILLER CANNOT FIND IT AND DID NOT HAVE TOOLS TO DETECT CO LEVEL IN THE CAR. I CAN'T USE THIS CAR BECAUSE WAS POISONED MANY TIMES AND AFTER A SECOND CHECK-UP, THE LEVEL OF CO BECOMES HIGHER SO I CAN'T DRIVE THE CAR WITHOUT POISONING. PLEASE HELP ME. I AM WORRYING TO SELL MY CAR BECAUSE OTHER DRIVER WILL GET INJURY. THIS IS THE NEW CAR ONLY 7000 MILES.

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28.3%
ODI 11438940

Carfax notified us that our vehicle was part of a recall on 9/24/21. Toyota never contacted us. I contacted Toyota Corporate the week of Oct. 18th and they contacted the dealer (Hudson Toyota in Jersey City) and the dealer said they had a fix. I brought it in and the service department said there was a mistake and the fix wasn't available. When I contacted them again the week of Oct. 25th they said they had a fix and made me a service appointment on Nov. 9th. However when I went on NHTSA website it says that consumers will only be notified …

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Visibility/Wiper11,250–27,136 mi17,900 mi34
ODI 10918653 · 5,000 mi

MY WINDSHIELD RANDOMLY CRACKED AND LOOKING ON-LINE THIS SEEMS TO BE A COMMON OCCURRENCE ON THE PRIUS 4TH GENERATION VEHICLES.

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ODI 10928387 · 6,300 mi

WHILE DRIVING AT NIGHT, REAR VIEW INTERIOR MIRROR DOES NOT DIM AS TRAFFIC APPROACHES FROM REAR. WHEN TAKEN TO DEALER, TECHNICIAN SHINED LIGHT FROM IPHONE ONTO MIRROR AND IT DIMMED PROPERLY. HOWEVER, UNDER NORMAL DRIVING CONDITIONS IT DOES NOT! ON A RECENT 2 HOUR NIGHTTIME DRIVE, AS CAR LIGHTS APPROACHED FROM BEHIND, I ALTERNATELY TURNED THE DIMMING FEATURE ON AND THEN OFF AND NOTICED ABSOLUTELY NO DIFFERENCE. I EVEN TRIED IT WHEN STOPPED AT RED LIGHT WITH HEADLIGHTS FROM SEVERAL CARS BEHIND ME, WITH THE SAME RESULT. SINCE THERE IS NO LEVER TO U…

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ODI 10938767 · 2,800 mi

TL* THE CONTACT OWNS A 2016 TOYOTA PRIUS HYBRID. WHILE DRIVING 70 MPH, THE WINDSHIELD TRAPPED RAIN WATER, WHICH MADE IT DIFFICULT FOR THE CONTACT TO SEE THE ROAD. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,800.

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Unknown Or Other3,510–18,000 mi9,500 mi17
ODI 10870145 · 15 mi

THE CENTER DISPLAY HAS A MIRROR HIGH GLOSS/GLARE FINISH. BECAUSE OF THIS MIRROR FINISH, WHEN THE SUN IS AT AN ANGLE COMING THROUGH EITHER THE SIDE OR BACK WINDOWS, THE SUN IS REFLECTED BACK INTO THE DRIVER'S EYES. THERE SHOULD BE A RECALL ON THE CAR TO REPLACE CENTER DISPLAY TO PREVENT ACCIDENTS.

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ODI 10882848 · 25 mi

THE 2016 PRIUS IV WE JUST PURCHASED 2 WEEKS AGO COMES WITH A WHITE DASH! THE WHITE DASH CREATES A HORRIBLE GLARE WHEN TRYING TO LOOK OUT EITHER DRIVER OR PASSENGER WINDOW! THE ONLY WAY TO AVOID GLARE IS DRIVE WITH WINDOWS DOWN ALL OF THE TIME. VISIBILITY IS GREATLY HAMPERED BY THE WHITE DASH REFLECTION OFF THE WINDOWS! THIS IS HUGE SAFETY ISSUE!

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ODI 10896892 · 6,000 mi

WE HAD A TIRE BLOWOUT ON AN INTERSTATE HIGHWAY AND DISCOVERED THERE WAS NO SPARE TIRE IN OUR NEW CAR. THE DEVICE TO REPAIR THE TIRE DIDN'T WORK AS THE TIRE WAS RIPPED. WE HAD TO WAIT 2 HOURS FOR A TOW TRUCK, WITH HUGE TRUCKS PASSING US AT 80 MPH, VERY CLOSE. WE WERE TERRIFIED. WE STILL DON'T KNOW WHAT REALLY HAPPENED AS WE DIDN'T SEE ANYTHING THAT WOULD HAVE RIPPED THE TIRE. THE CAR IS NEW, STILL UNDER WARRANTY. EVERY CAR SHOULD HAVE A SPARE TIRE FOR EMERGENCIES LIKE THIS. WE DID NOT KNOW IT DIDN'T HAVE ONE.

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Service Brakes1,250–17,825 mi7,193 mi12
ODI 10881749 · 500 mi

WHEN GENTLY APPLYING BRAKES FOR A STOP LIGHT, AND THE RIGHT WHEEL HITS A 1 AND 1/8 INCH DEEP DEPRESSION IN THE ROAD, THE BRAKES FEEL LIKE THEY MOMENTARILY RELEASE. THE DEPRESSION IS FOR A 9 INCH DIAMETER CITY WATER COVER, AND THE OVERALL DIAMETER OF THE DEPRESSION IS 12 INCHES, AND IT IS 1 AND 1/8 INCHES DEEP. THIS CAN BE REPLICATED AT THIS LOCATION AND WE HAVE ALSO NOTICED THE SAME THING HAPPENING ELSEWHERE IN TOWN.

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ODI 10915494 · 500 mi

AS I TOOK A HIGHWAY EXIT, FOLLOWING BEHIND OTHER CARS DOING THE SAME, MY PRIUS REFUSED TO BRAKE EFFICIENTLY WHEN ANOTHER CAR ABRUPTLY INVADED OUR LINE. IT FELT AS IF THE BRAKES MADE A SLIGHT RELEASE OR COULDN'T REACH A FULL STOP. I HAD ENOUGH SPACE TO STOP, AND I PRESSED THE BRAKES ON TIME BUT THERE WAS ALMOST NO BRAKE REACTION AND I CRASHED INTO THE TRUCK IN FRONT OF ME. I WAS PROBABLY GOING 20-30 MPH, SOMEWHERE IN THE MIDDLE... SO NOT EVEN THAT FAST. BEST PART IS THAT THE AIRBAGS DIDN'T INFLATE, EVEN THOUGH THE CAR WAS ALMOST TOTALED. THIS FE…

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ODI 10926286 · 1,500 mi

ON FRIDAY, OCTOBER 21, 2016 WHILE DRIVING OVER A POTHOLE I PRESSED ON THE BRAKE. THE CAR SLOWED BUT ALL OF A SUDDEN THE BRAKE SUDDENLY DEPRESSED EVEN FURTHER DOWN AND THE CAR JERKED AND SEEMED TO STALL BEFORE PUSHING FORWARD. I HAD BEEN PRESSING THE BRAKE AS FAR DOWN AS IT WOULD GO AND IT SEEMED AS IF THERE WOULD BE SOME KIND OF BRAKE FAILURE. ON OCTOBER 31, 2016 WHILE DRIVING OVER ANOTHER POTHOLE, I AGAIN STEPPED ON THE BRAKE AND SUDDENLY THE PEDAL AGAIN DEPRESSED FURTHER DOWN AND THERE WAS A CREAKING AND SQUEALING SOUND. THEN ON NOVEMBER …

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Electrical System2,688–35,850 mi17,200 mi7
ODI 10937151 · 1,500 mi

TL* THE CONTACT OWNS A 2016 TOYOTA PRIUS. THE CONTACT STATED THAT THE SPEEDOMETER GAUGE DID NOT ALLOW THE ABILITY TO SWITCH FROM MILES PER HOUR TO KILOMETERS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS UNABLE TO BE DIAGNOSED OR REPAIRED DUE TO N MANUFACTURER DEFAULT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,500. ....UPDATED 02/06/17 *BF *CN

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ODI 10937393 · 97 mi

I PURCHASED A NEW 2016 PRIUS FOUR ON FEBRUARY 16, 2016. THE LITERATURE ON THE TOYOTA FACTORY WEBSITE SAYS MY PRIUS IS EQUIPPED TO SWITCH FROM ENGLISH TO METRIC UNITS. UNFORTUNATELY, TOYOTA FAILED TO DISCLOSE THAT ANY PRIUS MANUFACTURED IN JANUARY AND FEBRUARY AND DELIVERED TO THE UNITED STATES DID NOT HAVE THIS FEATURE WORKING CORRECTLY. WITHOUT THE ABILITY TO SWITCH TO METRIC UNITS, BY GOVERNMENT MANDATE, MY PRIUS DOES NOT MEET CANADIAN MOTOR VEHICLE SAFETY REGULATIONS. APPARENTLY SOME 2016 PRIUS VEHICLES SOLD IN CANADA ALSO CANNOT SWITCH TO E…

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ODI 10955451 · 3,875 mi

WHILE DRIVING ON HWY 14 AT APPROXIMATELY 1100 AM, MY SON'S VEHICLE LEFT REAR TIRE BLEW OFF. HE SUMMONED ASSISTANCE TO AAA WHO CAME AND PUT THE SPARE TIRE IN, HE SUBSEQUENTLY DROVE THE CAR TO SIERRA TOYOTA IN LANCASTER CA AND CHANIN YESCAS SERVICE DEPT MGR ASSISTED WITH HAVING THE CAR CHECK. I AM CONCERNED WITH THIS VEHICLE IT IS THE 2ND INCIDENT WITH HAVE HAD WITH THE VEHICLE WITHIN A WEEK. PLEASE ASSIST ASAP.

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Engine22,000–71,000 mi40,100 mi5
ODI 10956818 · 2 mi

VEHICLE FEELS LIKE IT WANTS TO GO FORWARD AS SOON AS THE GAS ENGINE TURNS ON TO CHARGE THE HYBRID BATTERY WHEN IT IS STATIONARY, IS IN PARK GEAR WITH THE FOOT PARKING BRAKE FULLY ON AND ON A FLAT SURFACE. WHEN THE CAR IS RUNNING OFF OF BATTERY MODE AND THE BATTERY BECOMES DEPLETED THE GAS ENGINE TURNS ON TO CHARGE THE HYBRID BATTERY, YOU CAN FEEL THE CAR SENDING POWER TO THE WHEELS FOR A SLIGHT TWO SECONDS AND CAN ALSO HEAR THE BRAKES CREAKING AS A RESULT OF THE ENGINE FEELING ENGAGED TO THE WHEELS EVEN WHEN THE PARK GEAR (/BUTTON) IS SELEC…

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ODI 11093376 · 22,000 mi

TL* THE CONTACT OWNS A 2016 TOYOTA PRIUS. WHILE ACCELERATING FROM A STOP, THE VEHICLE JERKED AND WOULD NOT MOVE. THE VEHICLE WAS ABLE TO BE DRIVEN TO HAMER TOYOTA (11041 SEPULVEDA BLVD, MISSION HILLS, CA 91345), BUT THEY COULD NOT DETECT ANY FAILURES. THREE MONTHS LATER, THE SAME FAILURE OCCURRED AND THE VEHICLE HAD TO BE TOWED FROM THE LOCATION. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 22,000. THE VIN WAS UNAVAILABLE.

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ODI 11209662 · 223,601 mi

TL* THE CONTACT OWNS A 2006 TOYOTA PRIUS. WHILE DRIVING 66 MPH, THE VEHICLE DECELERATED AND LOST POWER IN THE MIDDLE OF TRAFFIC. THE CONTACT ATTEMPTED TO PLACE THE VEHICLE INTO NEUTRAL, BUT WAS UNSUCCESSFUL. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THEN TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC DIAGNOSED THAT A FUSE WAS BLOWN AND A NEW WATER PUMP NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 223,601. …

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Power Train19,600–33,604 mi24,000 mi7
ODI 10923955 · 27,108 mi

AS I LEFT WORK MY INDICATOR SHOWED A FULL BATTERY ALL BARS IN BLUE. AS I WAS DRIVING DOWN THE COAST I NOTICED THE BATTERY STARTED TO QUICKLY DEPLETE, IN APPROX 8.6 MILES MY INDICATOR SHOWED 1 BLUE BAR. AT THAT TIME I WAS MAKING A LEFT ONTO THE CANYON ROAD. I THOUGHT THIS WAS ODD. AS I TURNED LEFT NOTICED A DECREASE IN ACCELERATION POWER. DIDN'T THINK MUCH OF IT BUT ABOUT UNTIL ABOUT 2 MILES IN I NOTICED THE PRIUS STARTED LOSING ACCELERATION POWER THE MOTOR WAS RUNNING AND THE INDICATOR DID NOT SHOW THAT IT WAS IN EV MODE EVEN COASTING THROUGH …

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ODI 10956818 · 2 mi

VEHICLE FEELS LIKE IT WANTS TO GO FORWARD AS SOON AS THE GAS ENGINE TURNS ON TO CHARGE THE HYBRID BATTERY WHEN IT IS STATIONARY, IS IN PARK GEAR WITH THE FOOT PARKING BRAKE FULLY ON AND ON A FLAT SURFACE. WHEN THE CAR IS RUNNING OFF OF BATTERY MODE AND THE BATTERY BECOMES DEPLETED THE GAS ENGINE TURNS ON TO CHARGE THE HYBRID BATTERY, YOU CAN FEEL THE CAR SENDING POWER TO THE WHEELS FOR A SLIGHT TWO SECONDS AND CAN ALSO HEAR THE BRAKES CREAKING AS A RESULT OF THE ENGINE FEELING ENGAGED TO THE WHEELS EVEN WHEN THE PARK GEAR (/BUTTON) IS SELEC…

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ODI 11093376 · 22,000 mi

TL* THE CONTACT OWNS A 2016 TOYOTA PRIUS. WHILE ACCELERATING FROM A STOP, THE VEHICLE JERKED AND WOULD NOT MOVE. THE VEHICLE WAS ABLE TO BE DRIVEN TO HAMER TOYOTA (11041 SEPULVEDA BLVD, MISSION HILLS, CA 91345), BUT THEY COULD NOT DETECT ANY FAILURES. THREE MONTHS LATER, THE SAME FAILURE OCCURRED AND THE VEHICLE HAD TO BE TOWED FROM THE LOCATION. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 22,000. THE VIN WAS UNAVAILABLE.

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Vehicle Speed Control1,500–42,372 mi14,500 mi9
ODI 10864287 · 180 mi

THE 2016 PRIUS 4 DOESN'T COME WITH THE ABILITY TO CHANGE MILES TO KILOMETERS UNLESS YOU ARE AWARE THAT IT IS AN OPTION YOU HAVE TO BUY WHICH NEITHER SALESMEN OR TOYOTA TECHNICAL ASSISTANCE IS AWARE OF. I HAVE NOT BEEN ABLE TO FIND ANYONE WHO CAN TELL ME WHETHER THIS OPTION CAN BE ADDED BUT SO FAR IT APPEARS THAT IT IS.

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ODI 10923955 · 27,108 mi

AS I LEFT WORK MY INDICATOR SHOWED A FULL BATTERY ALL BARS IN BLUE. AS I WAS DRIVING DOWN THE COAST I NOTICED THE BATTERY STARTED TO QUICKLY DEPLETE, IN APPROX 8.6 MILES MY INDICATOR SHOWED 1 BLUE BAR. AT THAT TIME I WAS MAKING A LEFT ONTO THE CANYON ROAD. I THOUGHT THIS WAS ODD. AS I TURNED LEFT NOTICED A DECREASE IN ACCELERATION POWER. DIDN'T THINK MUCH OF IT BUT ABOUT UNTIL ABOUT 2 MILES IN I NOTICED THE PRIUS STARTED LOSING ACCELERATION POWER THE MOTOR WAS RUNNING AND THE INDICATOR DID NOT SHOW THAT IT WAS IN EV MODE EVEN COASTING THROUGH …

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ODI 10937151 · 1,500 mi

TL* THE CONTACT OWNS A 2016 TOYOTA PRIUS. THE CONTACT STATED THAT THE SPEEDOMETER GAUGE DID NOT ALLOW THE ABILITY TO SWITCH FROM MILES PER HOUR TO KILOMETERS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS UNABLE TO BE DIAGNOSED OR REPAIRED DUE TO N MANUFACTURER DEFAULT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,500. ....UPDATED 02/06/17 *BF *CN

Look up ODI 10937151 at NHTSA ↗

Structure:Body16,400–22,000 mi17,658 mi5
ODI 11033430 · 17,658 mi

I HAD VERY SMALL WINDSHIELD CRACK WHILE I WAS DRIVING ON 10 FRWY COVINA CA , I DIDN'T NOTICE ANYTHING HIT MY WINDSHIELD WAS VERY HOT DAY JUST HEARD TING AND I SHAW CRACK BUT WITHIN A DAY WAS VERY LONG ABOUT 2FT CRACK .I TOOK LONGO TOYOTA AT EL-MONTE THEY SAID IT DON'T COVER BY DEALER OR TOYOTA COMPANY SO THEY GIVE ME $1265 EST. COST TO FIX IT.IT WAS MY 2016 TOYOTA PRIUS MILES 17K ONLY AND UNDER FACTORY WARRANTY ANOTHER PROBLEM WITH 2016 PRIUS IS BODY COLOR POPUP SO EASY IT JUST COMEUP SO SO EASY LOOK LIKE THEY JUST PAINT SO EASY ... I HAVE S…

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ODI 11062314 · 22,000 mi

LEASED THE VEHICLE FOR LESS THAN 1 YEAR AND HAVE EXPERIENCED 3 MAJOR CRACKS TO THE FRONT WINDSHIELD. THE FIRST ONE WAS CAUSED BY PROBABLY A SMALL ROCK WHILE DRIVING MID SPEED AND SPREAD IMMEDIATELY FROM THE PASSENGER-SIDE PERIMETER. THE SECOND ONE WAS CAUSED BY UNKNOWN, MAYBE A ROCK, AS I DID NOT SEE NOR HEAR ANYTHING BUT OVERNIGHT SAW A CRACK IN THE CENTER THAT SPREAD VERY QUICKLY. THE THIRD CRACK WAS CAUSED BY PROBABLY A SMALL ROCK THAT STARTED ON THE DRIVER'S SIDE PERIMETER. I HAVE OWNED NICER CARS THAN THE PRIUS AND ALSO ONES LESS PREST…

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ODI 11129560 · 7,000 mi

IN MOTION ON A HIGHWAY. WINDSHIELD GOT HIT BY A ?ROCK? AND HAD A SMALL STAR. WITHIN DAYS IT HAS GROWN TO COVER THE ENTIRE WINDSHIELD IN SEVERAL DIFFERENT PATTERNS. WINDSHIELD IS TOTAL LOSS AND NEEDS TO BE REPLACED.

Look up ODI 11129560 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

2 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-012None
ODI 11636396

My car suddenly stopped in the middle of the road with message "Hybrid system stopped steering power low". Safety concern to this happen on the middle of road during rain or cold.

Look up ODI 11636396 at NHTSA ↗

ODI 11638452

Refer to TSB 0135-19 dealer denied repairing under the California emissions defect and performance warranty.

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2025-020None

No examples available for this selection.

2025-031None
ODI 11648235

Water pump failed without warning and caused irreparable damage to the engine ("blown" engine requiring replacement). Vehicle began to stall and not respond to attempted acceleration while traveling on 4 lane divided highway, 55 mph speed limit. One "Maintenance Required" message was received the previous week, but disappeared. This is the same message that appears for routine oil changes. No other warning messages were noted at the time of the incident, no unusual noises, and no smoke or other sign of overheating. Driver was able to steer…

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2025-041None
ODI 11654206

The headlights are either too bright or aimed poorly that it blinds oncoming traffic, who frequently flash their high beams at me. This occurs without any load in back and without me using the high beams. Can Toyota either adjust the bulbs or place a film on the headlights to prevent blinding oncoming traffic? Thank you!

Look up ODI 11654206 at NHTSA ↗

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-081None
ODI 11678347

Found coolant leak from heat exchanger into exhaust pipe. Looks like, T-SB-0135-19.

Look up ODI 11678347 at NHTSA ↗

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-041None
ODI 11732860

The car has a very strong gas smell, especially when full.

Look up ODI 11732860 at NHTSA ↗

2026-051None
ODI 11737281

Second time !!!! during ownership of car that brakes fail. Same problem as before Brake Actuator/Booster Failures: Multiple reports indicate issues with the ABS actuator or brake booster pump, leading to warning lights ("Braking power low", "ABS system malfunction").

Look up ODI 11737281 at NHTSA ↗

2026-061None
ODI 11747244 · 100,028 mi

The contact owns a 2016 Toyota Prius. The contact stated that while the vehicle was on and running, the ABS and traction control warning lights illuminated, and the messages "Braking Power Low - Stop in a Safe Place”, “See Owner's Manual", "Braking Power Low - Visit the Dealer", and "ABS Malfunction - See Dealer" were displayed. The contact stated that while driving approximately 35 MPH and depressing the brake pedal, the brake pedal was firm. The vehicle was taken to a dealer, and DTC: C14B6 was retrieved, indicating that the brake booster nee…

Look up ODI 11747244 at NHTSA ↗

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-090None

No examples available for this selection.

2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 215 reports

2022: 10 complaints · 2023: 15 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
202231010
202341115
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20222004
20231900

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentVisibility/WiperUnknown Or OtherService BrakesElectrical SystemEnginePower TrainVehicle Speed ControlStructure:Body
Visibility/Wiper—
4
ODI 10918653 · 5,000 mi

MY WINDSHIELD RANDOMLY CRACKED AND LOOKING ON-LINE THIS SEEMS TO BE A COMMON OCCURRENCE ON THE PRIUS 4TH GENERATION VEHICLES.

Look up ODI 10918653 at NHTSA ↗

ODI 10978856 · 9,500 mi

THE CAR'S WINDSHIELD SEEMS TO BE SOFTER THAN PREVIOUS MODELS. I HAD THE WINDSHIELD COMPLETELY REPLACED A FEW MONTHS AGO, AFTER A FAILED REPAIR OF A LARGE CHIP. A CHIP REPAIR WAS DONE ON THE NEW WINDSHIELD ON APRIL 7TH. IN THE CAR WASH LAST FRIDAY, I NOTICED SEVERAL SMALL CHIPS IN THE WINDSHIELD. MY HUSBAND DRIVES A 2016 TOYOTA HIGHLANDER. HIS WINDSHIELD WAS ALSO REPLACED EARLY THIS YEAR. HE NOW HAS A SIZEABLE CHIP IN THE NEW WINDSHIELD. IT SEEMS THAT THERE IS A PROBLEM WITH 2016 TOYOTA WINDSHIELDS, NOT JUST IN THE PRIUS, BUT IN OTHER MOD…

Look up ODI 10978856 at NHTSA ↗

ODI 11025200 · 18,000 mi

I HAD A VERY SMALL PEBBLE HIT MY WINDSHIELD WHILE DRIVING SLOWLY ON A RESIDENTIAL STREET. THE INITIAL IMPACT CAUSED SEVERAL SIGNIFICANT CRACKS RUNNING LENGTHWISE AND WIDTHWISE ACROSS MY WINDSHIELD INSTEAD OF JUST STARING OR PITTING AS TRADITIONALLY OCCURS. THIS IS MY THIRD PRIUS AND I HAVE NEVER EXPERIENCED A WINDSHIELD RESPONDING THIS WAY. IT APPEARS ONLINE THAT THIS HAS BECOME A VERY COMMON PROBLEM AND IT IS EXTREMELY COSTLY SINCE THEY CURRENTLY DO NOT HAVE AN AFTERMARKET AVAILABLE. AS WELL AS REQUIRING $600+ RECALIBRATION. I AM EXTREMELY DIS…

Look up ODI 11025200 at NHTSA ↗

00000
5
ODI 11033430 · 17,658 mi

I HAD VERY SMALL WINDSHIELD CRACK WHILE I WAS DRIVING ON 10 FRWY COVINA CA , I DIDN'T NOTICE ANYTHING HIT MY WINDSHIELD WAS VERY HOT DAY JUST HEARD TING AND I SHAW CRACK BUT WITHIN A DAY WAS VERY LONG ABOUT 2FT CRACK .I TOOK LONGO TOYOTA AT EL-MONTE THEY SAID IT DON'T COVER BY DEALER OR TOYOTA COMPANY SO THEY GIVE ME $1265 EST. COST TO FIX IT.IT WAS MY 2016 TOYOTA PRIUS MILES 17K ONLY AND UNDER FACTORY WARRANTY ANOTHER PROBLEM WITH 2016 PRIUS IS BODY COLOR POPUP SO EASY IT JUST COMEUP SO SO EASY LOOK LIKE THEY JUST PAINT SO EASY ... I HAVE S…

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ODI 11129560 · 7,000 mi

IN MOTION ON A HIGHWAY. WINDSHIELD GOT HIT BY A ?ROCK? AND HAD A SMALL STAR. WITHIN DAYS IT HAS GROWN TO COVER THE ENTIRE WINDSHIELD IN SEVERAL DIFFERENT PATTERNS. WINDSHIELD IS TOTAL LOSS AND NEEDS TO BE REPLACED.

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ODI 11149821 · 16,400 mi

THE WINDSHIELD ON MY 2016 TOYOTA PRIUS CRACKED FOR NO REASON. I PARKED MY PRIUS IN A COVERED PARKING GARAGE. WHEN I RETURNED TO MY CAR LATER, THERE WAS A LARGE CRACK IN THE WINDSHIELD (OVER A FOOT LONG), AND THE CRACK CURVED DOWN TO THE BOTTOM OF THE WINDSHIELD. I DON'T KNOW WHAT CAUSED THE WINDSHIELD TO CRACK ALL OF A SUDDEN. THERE WERE NO SIGNS OF DEBRIS OR IMPACT. I BELIEVE THE WINDSHIELD MAYBE DEFECTIVE OR WAS SET ON MY CAR IMPROPERLY IN THE FACTORY, WHICH CAUSED STRESS ON THE WINDSHIELD WHICH LED TO THE LARGE CRACK.

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Unknown Or Other
4
ODI 10918653 · 5,000 mi

MY WINDSHIELD RANDOMLY CRACKED AND LOOKING ON-LINE THIS SEEMS TO BE A COMMON OCCURRENCE ON THE PRIUS 4TH GENERATION VEHICLES.

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ODI 10978856 · 9,500 mi

THE CAR'S WINDSHIELD SEEMS TO BE SOFTER THAN PREVIOUS MODELS. I HAD THE WINDSHIELD COMPLETELY REPLACED A FEW MONTHS AGO, AFTER A FAILED REPAIR OF A LARGE CHIP. A CHIP REPAIR WAS DONE ON THE NEW WINDSHIELD ON APRIL 7TH. IN THE CAR WASH LAST FRIDAY, I NOTICED SEVERAL SMALL CHIPS IN THE WINDSHIELD. MY HUSBAND DRIVES A 2016 TOYOTA HIGHLANDER. HIS WINDSHIELD WAS ALSO REPLACED EARLY THIS YEAR. HE NOW HAS A SIZEABLE CHIP IN THE NEW WINDSHIELD. IT SEEMS THAT THERE IS A PROBLEM WITH 2016 TOYOTA WINDSHIELDS, NOT JUST IN THE PRIUS, BUT IN OTHER MOD…

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ODI 11025200 · 18,000 mi

I HAD A VERY SMALL PEBBLE HIT MY WINDSHIELD WHILE DRIVING SLOWLY ON A RESIDENTIAL STREET. THE INITIAL IMPACT CAUSED SEVERAL SIGNIFICANT CRACKS RUNNING LENGTHWISE AND WIDTHWISE ACROSS MY WINDSHIELD INSTEAD OF JUST STARING OR PITTING AS TRADITIONALLY OCCURS. THIS IS MY THIRD PRIUS AND I HAVE NEVER EXPERIENCED A WINDSHIELD RESPONDING THIS WAY. IT APPEARS ONLINE THAT THIS HAS BECOME A VERY COMMON PROBLEM AND IT IS EXTREMELY COSTLY SINCE THEY CURRENTLY DO NOT HAVE AN AFTERMARKET AVAILABLE. AS WELL AS REQUIRING $600+ RECALIBRATION. I AM EXTREMELY DIS…

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1
ODI 10953980 · 3,510 mi

WHILE DRIVING THE VEHICLE STARTED TO SHAKE FROM UNDERNEATH FIERCELY, I CALLED MY MOTHER WHO CAME AND PICKED UP THE CAR SHE TURNED AROUND AND WENT BACK TO MY RESIDENCE, WHILE ATTEMPTING TO PARK IN THE GARAGE THE CAR STARTED TO ROLL DOWN THE DRIVEWAY AND THE BRAKES WOULDN'T WORK, THE CAR LANDED ON THE STREET. CITY OF LANCASTER CA

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4
ODI 10887682

RODENT DAMAGED WIRING AND CASINGS BY EATING/DAMAGING BOTH AT A COST SO FAR OF $2700. I HAVE OWNED THIS VEHICLE FOR ONE MONTH. I'VE BEEN TOLD THE WARRANTY DOES NOT INCLUDE THE DAMAGE. I ASKED ABOUT WHERE THE DEALERSHIP STORED THE VEHICLE PRIOR TO ITS DELIVERY TO ME. I WASN'T SATISFIED WITH THEIR EXPLANATION.

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ODI 10934929

I RECENTLY PURCHASED MY 3RD TOYOTA IN AUGUST (2016 PRIUS). I UPGRADED MY 2011 PRIUS BECAUSE I REALLY NEEDED BUILT IN NAVIGATION DUE THE NATURE OF MY JOB AND MY COMMUTE. I AM CURRENTLY EXPERIENCING ISSUES WITH THE RADIO/NAVIGATION SYSTEM, WHICH IS VERY FRUSTRATING BECAUSE THIS IS A "BRAND NEW" CAR. THE NAVIGATION SYSTEM AND RADIO TURN OFF AND ON CONTINUOUSLY DURING THE MOST DANGEROUS AND INCONVENIENT TIMES (I.E. WHEN I AM NAVIGATING THOUGH UNFAMILIAR WOODED AREAS IN THE DARK WHEN IT'S RAINING). THIS ALSO CAUSES ONE OF MY INSTRUMENT PANELS TO GO …

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ODI 11100512

WHEN COMES TO A STOP AND ON ACCELERATION VEHICLE WON'T MOVE ESPECIALLY AFTER RAIN AND CAR WASH. IT HAPPENED 10 TIMES SINCE JUNE 2017 AND ONCE A WEEK LATELY. EVERY TIME IT STARTS WITH LOUD NOISE FROM ENGINE,RIGHT AFTER THAT THE BATTERY BAR DROPPED FROM FULL BAR TO ONE BAR QUICKLY IN ONE SECOND. IF I HAVE TO STOP AT THE TRAFFIC LIGHT WHEN THIS HAPPENS IT WON'T MOVE. EARLY THIS YEAR 01/12/2018,IT 'S BEING TOWED TO PUENTE HILLS TOYOTA DEALER AND SERVICE COULDN'T FIND ANY CLUE AFTER 5HRS. ON 06/01/2018 WE BROUGHT IT IN AGAIN FOR SAME ISSUES TO THE S…

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1
ODI 11100512

WHEN COMES TO A STOP AND ON ACCELERATION VEHICLE WON'T MOVE ESPECIALLY AFTER RAIN AND CAR WASH. IT HAPPENED 10 TIMES SINCE JUNE 2017 AND ONCE A WEEK LATELY. EVERY TIME IT STARTS WITH LOUD NOISE FROM ENGINE,RIGHT AFTER THAT THE BATTERY BAR DROPPED FROM FULL BAR TO ONE BAR QUICKLY IN ONE SECOND. IF I HAVE TO STOP AT THE TRAFFIC LIGHT WHEN THIS HAPPENS IT WON'T MOVE. EARLY THIS YEAR 01/12/2018,IT 'S BEING TOWED TO PUENTE HILLS TOYOTA DEALER AND SERVICE COULDN'T FIND ANY CLUE AFTER 5HRS. ON 06/01/2018 WE BROUGHT IT IN AGAIN FOR SAME ISSUES TO THE S…

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1
ODI 11350158 · 41,020 mi

2016 TOYOTA PRIUS HAS ISSUES ACCELERATING WHEN PUT IN DRIVE AND FOOT IS ON THE GAS PETAL. CAR ENGINE WILL REV BUT DOES NOT ACCELERATE. I REVERSED, PUT THE CAR IN DRIVE AND WENT ABOUT A TENTH OF A MILE AND STOPPED TO WAIT FOR THE GATE TO OPEN. UPON GATE OPENING I PRESSED THE GAS PETAL AND CAR DID NOT MOVE BUT THE ENGINE REVVED. NO WARNING LIGHTS WERE ON AND CAR WAS IN FACT IN THE DRIVE POSITION. SECOND OCCURRENCE HAPPENED AT A MAJOR INTERSECTION, I WAS WAITING AT A RED LIGHT, LIGHT TURNED GREEN I PRESSED THE GAS AND ENGINE REVVED BUT CAR DID NOT…

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0
1
ODI 11535013

I reported issues with this car in 2018. Clicking sounds under the car which is still happening, peeling paint on exterior and inside door areas, substandard windshield that spread in a very unusual pattern when hit by a small rock. The NHTSA ID Number that was assigned to these complaints is [XXX] . None of these problems have been addressed. There are other owners that have experienced the same problems, apparently their issues have not been addressed. These problems should have been sent by you to the Toyota Corporation, but apparently …

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Service Brakes0
1
ODI 10953980 · 3,510 mi

WHILE DRIVING THE VEHICLE STARTED TO SHAKE FROM UNDERNEATH FIERCELY, I CALLED MY MOTHER WHO CAME AND PICKED UP THE CAR SHE TURNED AROUND AND WENT BACK TO MY RESIDENCE, WHILE ATTEMPTING TO PARK IN THE GARAGE THE CAR STARTED TO ROLL DOWN THE DRIVEWAY AND THE BRAKES WOULDN'T WORK, THE CAR LANDED ON THE STREET. CITY OF LANCASTER CA

Look up ODI 10953980 at NHTSA ↗

—
3
ODI 11072880 · 31,000 mi

OVER THE PAST YEAR AND OVER 15,000 MILES OUR 2016 TOYOTA PRIUS FOUR TOURING HAS EXPERIENCED SUDDEN DISPLAYS OF WARNING MESSAGES AND LIGHTS REPORTING BRAKING POWER LOW - VISIT YOUR DEALER; BRAKING POWER LOW - STOP IN A SAFE PLACE - SEE OWNER'S MANUAL; PRE-COLLISION SYSTEM MALFUNCTION - VISIT YOUR DEALER; ANTI-LOCK BRAKE SYSTEM MALFUNCTION - VISIT YOUR DEALER; LANE DEPARTURE ALERT MALFUNCTION - VISIT YOUR DEALER; ICS MALFUNCTION - VISIT YOUR DEALER; CHECK CRUISE CONTROL SYSTEM - VISIT YOUR DEALER. THE FOLLOWING CODES/FAULTS HAVE BEEN DETECTED:…

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ODI 11103517 · 17,200 mi

WHEN THE CAR IS IN DRIVE AND STATIONARY ON A HILL FACING UP WARDS (LIKE IN A DRIVEWAY) THE CAR STILL SENDS ELECTRICAL POWER TO THE ELECTRIC MOTOR AND TO THE WHEELS EVEN WHEN THE BRAKES ARE APPLIED. THIS ONLY HAPPENS WHEN FACING UP A HILL. ALL ELECTRICAL POWER IS SUPPOSE TO TURN OFF WHEN THE BRAKE IS PRESSED. THIS STARTED HAPPENING TWO WEEKS AGO AND THE DEALERSHIP SAID THAT THIS IS NORMAL BUT IT IS NOT NORMAL AS IT NEVER DID THIS BEFORE. IT DOES NOT HAPPEN WHEN ON FLAT GROUND OR WHEN FACING DOWN HILL. DEALERSHIP CLAIMED THAT THIS IS THE HILL…

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ODI 11585005

While driving vehicle on the freeway it stated braking power low, stop in a safe place, antilock brake system malfunction, pre-collision system malfunction, lane departure alert malfunction. I was almost in a major scary accident.

Look up ODI 11585005 at NHTSA ↗

1
ODI 10956818 · 2 mi

VEHICLE FEELS LIKE IT WANTS TO GO FORWARD AS SOON AS THE GAS ENGINE TURNS ON TO CHARGE THE HYBRID BATTERY WHEN IT IS STATIONARY, IS IN PARK GEAR WITH THE FOOT PARKING BRAKE FULLY ON AND ON A FLAT SURFACE. WHEN THE CAR IS RUNNING OFF OF BATTERY MODE AND THE BATTERY BECOMES DEPLETED THE GAS ENGINE TURNS ON TO CHARGE THE HYBRID BATTERY, YOU CAN FEEL THE CAR SENDING POWER TO THE WHEELS FOR A SLIGHT TWO SECONDS AND CAN ALSO HEAR THE BRAKES CREAKING AS A RESULT OF THE ENGINE FEELING ENGAGED TO THE WHEELS EVEN WHEN THE PARK GEAR (/BUTTON) IS SELEC…

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2
ODI 10956818 · 2 mi

VEHICLE FEELS LIKE IT WANTS TO GO FORWARD AS SOON AS THE GAS ENGINE TURNS ON TO CHARGE THE HYBRID BATTERY WHEN IT IS STATIONARY, IS IN PARK GEAR WITH THE FOOT PARKING BRAKE FULLY ON AND ON A FLAT SURFACE. WHEN THE CAR IS RUNNING OFF OF BATTERY MODE AND THE BATTERY BECOMES DEPLETED THE GAS ENGINE TURNS ON TO CHARGE THE HYBRID BATTERY, YOU CAN FEEL THE CAR SENDING POWER TO THE WHEELS FOR A SLIGHT TWO SECONDS AND CAN ALSO HEAR THE BRAKES CREAKING AS A RESULT OF THE ENGINE FEELING ENGAGED TO THE WHEELS EVEN WHEN THE PARK GEAR (/BUTTON) IS SELEC…

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ODI 11103517 · 17,200 mi

WHEN THE CAR IS IN DRIVE AND STATIONARY ON A HILL FACING UP WARDS (LIKE IN A DRIVEWAY) THE CAR STILL SENDS ELECTRICAL POWER TO THE ELECTRIC MOTOR AND TO THE WHEELS EVEN WHEN THE BRAKES ARE APPLIED. THIS ONLY HAPPENS WHEN FACING UP A HILL. ALL ELECTRICAL POWER IS SUPPOSE TO TURN OFF WHEN THE BRAKE IS PRESSED. THIS STARTED HAPPENING TWO WEEKS AGO AND THE DEALERSHIP SAID THAT THIS IS NORMAL BUT IT IS NOT NORMAL AS IT NEVER DID THIS BEFORE. IT DOES NOT HAPPEN WHEN ON FLAT GROUND OR WHEN FACING DOWN HILL. DEALERSHIP CLAIMED THAT THIS IS THE HILL…

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00
Electrical System0
4
ODI 10887682

RODENT DAMAGED WIRING AND CASINGS BY EATING/DAMAGING BOTH AT A COST SO FAR OF $2700. I HAVE OWNED THIS VEHICLE FOR ONE MONTH. I'VE BEEN TOLD THE WARRANTY DOES NOT INCLUDE THE DAMAGE. I ASKED ABOUT WHERE THE DEALERSHIP STORED THE VEHICLE PRIOR TO ITS DELIVERY TO ME. I WASN'T SATISFIED WITH THEIR EXPLANATION.

Look up ODI 10887682 at NHTSA ↗

ODI 10934929

I RECENTLY PURCHASED MY 3RD TOYOTA IN AUGUST (2016 PRIUS). I UPGRADED MY 2011 PRIUS BECAUSE I REALLY NEEDED BUILT IN NAVIGATION DUE THE NATURE OF MY JOB AND MY COMMUTE. I AM CURRENTLY EXPERIENCING ISSUES WITH THE RADIO/NAVIGATION SYSTEM, WHICH IS VERY FRUSTRATING BECAUSE THIS IS A "BRAND NEW" CAR. THE NAVIGATION SYSTEM AND RADIO TURN OFF AND ON CONTINUOUSLY DURING THE MOST DANGEROUS AND INCONVENIENT TIMES (I.E. WHEN I AM NAVIGATING THOUGH UNFAMILIAR WOODED AREAS IN THE DARK WHEN IT'S RAINING). THIS ALSO CAUSES ONE OF MY INSTRUMENT PANELS TO GO …

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ODI 11100512

WHEN COMES TO A STOP AND ON ACCELERATION VEHICLE WON'T MOVE ESPECIALLY AFTER RAIN AND CAR WASH. IT HAPPENED 10 TIMES SINCE JUNE 2017 AND ONCE A WEEK LATELY. EVERY TIME IT STARTS WITH LOUD NOISE FROM ENGINE,RIGHT AFTER THAT THE BATTERY BAR DROPPED FROM FULL BAR TO ONE BAR QUICKLY IN ONE SECOND. IF I HAVE TO STOP AT THE TRAFFIC LIGHT WHEN THIS HAPPENS IT WON'T MOVE. EARLY THIS YEAR 01/12/2018,IT 'S BEING TOWED TO PUENTE HILLS TOYOTA DEALER AND SERVICE COULDN'T FIND ANY CLUE AFTER 5HRS. ON 06/01/2018 WE BROUGHT IT IN AGAIN FOR SAME ISSUES TO THE S…

Look up ODI 11100512 at NHTSA ↗

3
ODI 11072880 · 31,000 mi

OVER THE PAST YEAR AND OVER 15,000 MILES OUR 2016 TOYOTA PRIUS FOUR TOURING HAS EXPERIENCED SUDDEN DISPLAYS OF WARNING MESSAGES AND LIGHTS REPORTING BRAKING POWER LOW - VISIT YOUR DEALER; BRAKING POWER LOW - STOP IN A SAFE PLACE - SEE OWNER'S MANUAL; PRE-COLLISION SYSTEM MALFUNCTION - VISIT YOUR DEALER; ANTI-LOCK BRAKE SYSTEM MALFUNCTION - VISIT YOUR DEALER; LANE DEPARTURE ALERT MALFUNCTION - VISIT YOUR DEALER; ICS MALFUNCTION - VISIT YOUR DEALER; CHECK CRUISE CONTROL SYSTEM - VISIT YOUR DEALER. THE FOLLOWING CODES/FAULTS HAVE BEEN DETECTED:…

Look up ODI 11072880 at NHTSA ↗

ODI 11103517 · 17,200 mi

WHEN THE CAR IS IN DRIVE AND STATIONARY ON A HILL FACING UP WARDS (LIKE IN A DRIVEWAY) THE CAR STILL SENDS ELECTRICAL POWER TO THE ELECTRIC MOTOR AND TO THE WHEELS EVEN WHEN THE BRAKES ARE APPLIED. THIS ONLY HAPPENS WHEN FACING UP A HILL. ALL ELECTRICAL POWER IS SUPPOSE TO TURN OFF WHEN THE BRAKE IS PRESSED. THIS STARTED HAPPENING TWO WEEKS AGO AND THE DEALERSHIP SAID THAT THIS IS NORMAL BUT IT IS NOT NORMAL AS IT NEVER DID THIS BEFORE. IT DOES NOT HAPPEN WHEN ON FLAT GROUND OR WHEN FACING DOWN HILL. DEALERSHIP CLAIMED THAT THIS IS THE HILL…

Look up ODI 11103517 at NHTSA ↗

ODI 11585005

While driving vehicle on the freeway it stated braking power low, stop in a safe place, antilock brake system malfunction, pre-collision system malfunction, lane departure alert malfunction. I was almost in a major scary accident.

Look up ODI 11585005 at NHTSA ↗

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4
ODI 10917459

THE COATING ON THE WIRING SYSTEM ATTRACTED RODENTS TO MY CAR, THE RODENTS ATE THROUGH THE ELECTRICAL AND TRIED TO NEST IN THE ENGINE BAY. THE RESULTS WERE MASSIVE SYSTEMS MALFUNCTIONS AND THE CAR WASN'T SAFE TO DRIVE. I HAD TO GET IT TOWED TO TOYOTA AND THEY STATED THAT THIS IS A COMMON PROBLEM. "THEY'VE SEEN ALOT OF THIS RECENTLY"

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ODI 11100512

WHEN COMES TO A STOP AND ON ACCELERATION VEHICLE WON'T MOVE ESPECIALLY AFTER RAIN AND CAR WASH. IT HAPPENED 10 TIMES SINCE JUNE 2017 AND ONCE A WEEK LATELY. EVERY TIME IT STARTS WITH LOUD NOISE FROM ENGINE,RIGHT AFTER THAT THE BATTERY BAR DROPPED FROM FULL BAR TO ONE BAR QUICKLY IN ONE SECOND. IF I HAVE TO STOP AT THE TRAFFIC LIGHT WHEN THIS HAPPENS IT WON'T MOVE. EARLY THIS YEAR 01/12/2018,IT 'S BEING TOWED TO PUENTE HILLS TOYOTA DEALER AND SERVICE COULDN'T FIND ANY CLUE AFTER 5HRS. ON 06/01/2018 WE BROUGHT IT IN AGAIN FOR SAME ISSUES TO THE S…

Look up ODI 11100512 at NHTSA ↗

ODI 11420359

Vehicle stalls for 5-10 seconds when stopped at a red light. Seems to happen sporadically and is difficult to reproduce. There have been other reports of it online here: https://priuschat.com/threads/tsb-nimh-only-reduced-power-when-accelerating-from-a-stop.187455/ https://priuschat.com/threads/2017-prius-2-no-acceleration-movement-from-full-stop.209317/ https://priuschat.com/threads/2016-prius-2-stalling.200606/

Look up ODI 11420359 at NHTSA ↗

4
ODI 11103517 · 17,200 mi

WHEN THE CAR IS IN DRIVE AND STATIONARY ON A HILL FACING UP WARDS (LIKE IN A DRIVEWAY) THE CAR STILL SENDS ELECTRICAL POWER TO THE ELECTRIC MOTOR AND TO THE WHEELS EVEN WHEN THE BRAKES ARE APPLIED. THIS ONLY HAPPENS WHEN FACING UP A HILL. ALL ELECTRICAL POWER IS SUPPOSE TO TURN OFF WHEN THE BRAKE IS PRESSED. THIS STARTED HAPPENING TWO WEEKS AGO AND THE DEALERSHIP SAID THAT THIS IS NORMAL BUT IT IS NOT NORMAL AS IT NEVER DID THIS BEFORE. IT DOES NOT HAPPEN WHEN ON FLAT GROUND OR WHEN FACING DOWN HILL. DEALERSHIP CLAIMED THAT THIS IS THE HILL…

Look up ODI 11103517 at NHTSA ↗

ODI 11420359

Vehicle stalls for 5-10 seconds when stopped at a red light. Seems to happen sporadically and is difficult to reproduce. There have been other reports of it online here: https://priuschat.com/threads/tsb-nimh-only-reduced-power-when-accelerating-from-a-stop.187455/ https://priuschat.com/threads/2017-prius-2-no-acceleration-movement-from-full-stop.209317/ https://priuschat.com/threads/2016-prius-2-stalling.200606/

Look up ODI 11420359 at NHTSA ↗

ODI 11469085

When the battery cooling fan is running, the car is slow to accelerate or will not accelerate at all. The incident has happened multiple times over the past year when the temperatures are above 90. If at a complete stop, the car will not accelerate, it will only jerk forward. The car has to be turned off and restarted to be able to accelerate. If braking or reducing speed, the car will be sluggish, and I have not been able to get the speed over 40 mph. I have taken it to the dealership, but they said they could not recreate the issue, though…

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3
ODI 10937151 · 1,500 mi

TL* THE CONTACT OWNS A 2016 TOYOTA PRIUS. THE CONTACT STATED THAT THE SPEEDOMETER GAUGE DID NOT ALLOW THE ABILITY TO SWITCH FROM MILES PER HOUR TO KILOMETERS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS UNABLE TO BE DIAGNOSED OR REPAIRED DUE TO N MANUFACTURER DEFAULT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,500. ....UPDATED 02/06/17 *BF *CN

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ODI 10937393 · 97 mi

I PURCHASED A NEW 2016 PRIUS FOUR ON FEBRUARY 16, 2016. THE LITERATURE ON THE TOYOTA FACTORY WEBSITE SAYS MY PRIUS IS EQUIPPED TO SWITCH FROM ENGLISH TO METRIC UNITS. UNFORTUNATELY, TOYOTA FAILED TO DISCLOSE THAT ANY PRIUS MANUFACTURED IN JANUARY AND FEBRUARY AND DELIVERED TO THE UNITED STATES DID NOT HAVE THIS FEATURE WORKING CORRECTLY. WITHOUT THE ABILITY TO SWITCH TO METRIC UNITS, BY GOVERNMENT MANDATE, MY PRIUS DOES NOT MEET CANADIAN MOTOR VEHICLE SAFETY REGULATIONS. APPARENTLY SOME 2016 PRIUS VEHICLES SOLD IN CANADA ALSO CANNOT SWITCH TO E…

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ODI 11469085

When the battery cooling fan is running, the car is slow to accelerate or will not accelerate at all. The incident has happened multiple times over the past year when the temperatures are above 90. If at a complete stop, the car will not accelerate, it will only jerk forward. The car has to be turned off and restarted to be able to accelerate. If braking or reducing speed, the car will be sluggish, and I have not been able to get the speed over 40 mph. I have taken it to the dealership, but they said they could not recreate the issue, though…

Look up ODI 11469085 at NHTSA ↗

0
Engine0
1
ODI 11100512

WHEN COMES TO A STOP AND ON ACCELERATION VEHICLE WON'T MOVE ESPECIALLY AFTER RAIN AND CAR WASH. IT HAPPENED 10 TIMES SINCE JUNE 2017 AND ONCE A WEEK LATELY. EVERY TIME IT STARTS WITH LOUD NOISE FROM ENGINE,RIGHT AFTER THAT THE BATTERY BAR DROPPED FROM FULL BAR TO ONE BAR QUICKLY IN ONE SECOND. IF I HAVE TO STOP AT THE TRAFFIC LIGHT WHEN THIS HAPPENS IT WON'T MOVE. EARLY THIS YEAR 01/12/2018,IT 'S BEING TOWED TO PUENTE HILLS TOYOTA DEALER AND SERVICE COULDN'T FIND ANY CLUE AFTER 5HRS. ON 06/01/2018 WE BROUGHT IT IN AGAIN FOR SAME ISSUES TO THE S…

Look up ODI 11100512 at NHTSA ↗

1
ODI 10956818 · 2 mi

VEHICLE FEELS LIKE IT WANTS TO GO FORWARD AS SOON AS THE GAS ENGINE TURNS ON TO CHARGE THE HYBRID BATTERY WHEN IT IS STATIONARY, IS IN PARK GEAR WITH THE FOOT PARKING BRAKE FULLY ON AND ON A FLAT SURFACE. WHEN THE CAR IS RUNNING OFF OF BATTERY MODE AND THE BATTERY BECOMES DEPLETED THE GAS ENGINE TURNS ON TO CHARGE THE HYBRID BATTERY, YOU CAN FEEL THE CAR SENDING POWER TO THE WHEELS FOR A SLIGHT TWO SECONDS AND CAN ALSO HEAR THE BRAKES CREAKING AS A RESULT OF THE ENGINE FEELING ENGAGED TO THE WHEELS EVEN WHEN THE PARK GEAR (/BUTTON) IS SELEC…

Look up ODI 10956818 at NHTSA ↗

4
ODI 10917459

THE COATING ON THE WIRING SYSTEM ATTRACTED RODENTS TO MY CAR, THE RODENTS ATE THROUGH THE ELECTRICAL AND TRIED TO NEST IN THE ENGINE BAY. THE RESULTS WERE MASSIVE SYSTEMS MALFUNCTIONS AND THE CAR WASN'T SAFE TO DRIVE. I HAD TO GET IT TOWED TO TOYOTA AND THEY STATED THAT THIS IS A COMMON PROBLEM. "THEY'VE SEEN ALOT OF THIS RECENTLY"

Look up ODI 10917459 at NHTSA ↗

ODI 11100512

WHEN COMES TO A STOP AND ON ACCELERATION VEHICLE WON'T MOVE ESPECIALLY AFTER RAIN AND CAR WASH. IT HAPPENED 10 TIMES SINCE JUNE 2017 AND ONCE A WEEK LATELY. EVERY TIME IT STARTS WITH LOUD NOISE FROM ENGINE,RIGHT AFTER THAT THE BATTERY BAR DROPPED FROM FULL BAR TO ONE BAR QUICKLY IN ONE SECOND. IF I HAVE TO STOP AT THE TRAFFIC LIGHT WHEN THIS HAPPENS IT WON'T MOVE. EARLY THIS YEAR 01/12/2018,IT 'S BEING TOWED TO PUENTE HILLS TOYOTA DEALER AND SERVICE COULDN'T FIND ANY CLUE AFTER 5HRS. ON 06/01/2018 WE BROUGHT IT IN AGAIN FOR SAME ISSUES TO THE S…

Look up ODI 11100512 at NHTSA ↗

ODI 11420359

Vehicle stalls for 5-10 seconds when stopped at a red light. Seems to happen sporadically and is difficult to reproduce. There have been other reports of it online here: https://priuschat.com/threads/tsb-nimh-only-reduced-power-when-accelerating-from-a-stop.187455/ https://priuschat.com/threads/2017-prius-2-no-acceleration-movement-from-full-stop.209317/ https://priuschat.com/threads/2016-prius-2-stalling.200606/

Look up ODI 11420359 at NHTSA ↗

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7
ODI 10956818 · 2 mi

VEHICLE FEELS LIKE IT WANTS TO GO FORWARD AS SOON AS THE GAS ENGINE TURNS ON TO CHARGE THE HYBRID BATTERY WHEN IT IS STATIONARY, IS IN PARK GEAR WITH THE FOOT PARKING BRAKE FULLY ON AND ON A FLAT SURFACE. WHEN THE CAR IS RUNNING OFF OF BATTERY MODE AND THE BATTERY BECOMES DEPLETED THE GAS ENGINE TURNS ON TO CHARGE THE HYBRID BATTERY, YOU CAN FEEL THE CAR SENDING POWER TO THE WHEELS FOR A SLIGHT TWO SECONDS AND CAN ALSO HEAR THE BRAKES CREAKING AS A RESULT OF THE ENGINE FEELING ENGAGED TO THE WHEELS EVEN WHEN THE PARK GEAR (/BUTTON) IS SELEC…

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ODI 11093376 · 22,000 mi

TL* THE CONTACT OWNS A 2016 TOYOTA PRIUS. WHILE ACCELERATING FROM A STOP, THE VEHICLE JERKED AND WOULD NOT MOVE. THE VEHICLE WAS ABLE TO BE DRIVEN TO HAMER TOYOTA (11041 SEPULVEDA BLVD, MISSION HILLS, CA 91345), BUT THEY COULD NOT DETECT ANY FAILURES. THREE MONTHS LATER, THE SAME FAILURE OCCURRED AND THE VEHICLE HAD TO BE TOWED FROM THE LOCATION. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 22,000. THE VIN WAS UNAVAILABLE.

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ODI 11350160 · 40,100 mi

CAR DOES NOT ACCELERATE FROM A STOP WHEN PRESSING THE GAS PETAL WHILE CAR IS IN DRIVE. THIS SEEMS TO HAPPEN ONLY IN THE SUMMER MONTHS. WHILE PULLING UP TO A RED LIGHT I SLOWED THE CAR TO A STOP. WHEN THE LIGHT TURNED GREEN I LET MY FOOT OFF THE BRAKE, CAR MOTIONED FORWARD A BIT BUT WHEN I PRESSED MY FOOT ON THE GAS PETAL THE ENGINE WOULD REV BUT WOULD NOT ACCELERATE IN ANY WAY. I PUT THE CAR IN REVERSE TO TRY AND GET OUT OF MAIN ROAD TRAFFIC BUT CAR CONTINUED TO HAVE NO POWER. I THEN PUT THE CAR INTO DRIVE, PUT MY FOOT ON THE GAS PETAL AND AGAI…

Look up ODI 11350160 at NHTSA ↗

1
ODI 11510536

On September 2022 (at 46K) Dealer did TSB related fix on my 2016 Prius. PFA for service record. They replaced Exhaust Front Pipe, which is suggested work from Toyota PFA for Toyota Technical Bulletin. T-SB-0135-19 At 51,747 on March 1st 2023 around 8 40 am, while we are driving on highway at 70 mph suddenly Check Engine Light, Coolant light, Hybrid related lights were on Vehicle lost the control, speed was dropping luckily we could safely stop the vehicle on the shoulder no Vehicle hit us from behind. Sudden stop of engine while driving on hig…

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0
Power Train0
1
ODI 11350158 · 41,020 mi

2016 TOYOTA PRIUS HAS ISSUES ACCELERATING WHEN PUT IN DRIVE AND FOOT IS ON THE GAS PETAL. CAR ENGINE WILL REV BUT DOES NOT ACCELERATE. I REVERSED, PUT THE CAR IN DRIVE AND WENT ABOUT A TENTH OF A MILE AND STOPPED TO WAIT FOR THE GATE TO OPEN. UPON GATE OPENING I PRESSED THE GAS PETAL AND CAR DID NOT MOVE BUT THE ENGINE REVVED. NO WARNING LIGHTS WERE ON AND CAR WAS IN FACT IN THE DRIVE POSITION. SECOND OCCURRENCE HAPPENED AT A MAJOR INTERSECTION, I WAS WAITING AT A RED LIGHT, LIGHT TURNED GREEN I PRESSED THE GAS AND ENGINE REVVED BUT CAR DID NOT…

Look up ODI 11350158 at NHTSA ↗

2
ODI 10956818 · 2 mi

VEHICLE FEELS LIKE IT WANTS TO GO FORWARD AS SOON AS THE GAS ENGINE TURNS ON TO CHARGE THE HYBRID BATTERY WHEN IT IS STATIONARY, IS IN PARK GEAR WITH THE FOOT PARKING BRAKE FULLY ON AND ON A FLAT SURFACE. WHEN THE CAR IS RUNNING OFF OF BATTERY MODE AND THE BATTERY BECOMES DEPLETED THE GAS ENGINE TURNS ON TO CHARGE THE HYBRID BATTERY, YOU CAN FEEL THE CAR SENDING POWER TO THE WHEELS FOR A SLIGHT TWO SECONDS AND CAN ALSO HEAR THE BRAKES CREAKING AS A RESULT OF THE ENGINE FEELING ENGAGED TO THE WHEELS EVEN WHEN THE PARK GEAR (/BUTTON) IS SELEC…

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ODI 11103517 · 17,200 mi

WHEN THE CAR IS IN DRIVE AND STATIONARY ON A HILL FACING UP WARDS (LIKE IN A DRIVEWAY) THE CAR STILL SENDS ELECTRICAL POWER TO THE ELECTRIC MOTOR AND TO THE WHEELS EVEN WHEN THE BRAKES ARE APPLIED. THIS ONLY HAPPENS WHEN FACING UP A HILL. ALL ELECTRICAL POWER IS SUPPOSE TO TURN OFF WHEN THE BRAKE IS PRESSED. THIS STARTED HAPPENING TWO WEEKS AGO AND THE DEALERSHIP SAID THAT THIS IS NORMAL BUT IT IS NOT NORMAL AS IT NEVER DID THIS BEFORE. IT DOES NOT HAPPEN WHEN ON FLAT GROUND OR WHEN FACING DOWN HILL. DEALERSHIP CLAIMED THAT THIS IS THE HILL…

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4
ODI 11103517 · 17,200 mi

WHEN THE CAR IS IN DRIVE AND STATIONARY ON A HILL FACING UP WARDS (LIKE IN A DRIVEWAY) THE CAR STILL SENDS ELECTRICAL POWER TO THE ELECTRIC MOTOR AND TO THE WHEELS EVEN WHEN THE BRAKES ARE APPLIED. THIS ONLY HAPPENS WHEN FACING UP A HILL. ALL ELECTRICAL POWER IS SUPPOSE TO TURN OFF WHEN THE BRAKE IS PRESSED. THIS STARTED HAPPENING TWO WEEKS AGO AND THE DEALERSHIP SAID THAT THIS IS NORMAL BUT IT IS NOT NORMAL AS IT NEVER DID THIS BEFORE. IT DOES NOT HAPPEN WHEN ON FLAT GROUND OR WHEN FACING DOWN HILL. DEALERSHIP CLAIMED THAT THIS IS THE HILL…

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ODI 11420359

Vehicle stalls for 5-10 seconds when stopped at a red light. Seems to happen sporadically and is difficult to reproduce. There have been other reports of it online here: https://priuschat.com/threads/tsb-nimh-only-reduced-power-when-accelerating-from-a-stop.187455/ https://priuschat.com/threads/2017-prius-2-no-acceleration-movement-from-full-stop.209317/ https://priuschat.com/threads/2016-prius-2-stalling.200606/

Look up ODI 11420359 at NHTSA ↗

ODI 11469085

When the battery cooling fan is running, the car is slow to accelerate or will not accelerate at all. The incident has happened multiple times over the past year when the temperatures are above 90. If at a complete stop, the car will not accelerate, it will only jerk forward. The car has to be turned off and restarted to be able to accelerate. If braking or reducing speed, the car will be sluggish, and I have not been able to get the speed over 40 mph. I have taken it to the dealership, but they said they could not recreate the issue, though…

Look up ODI 11469085 at NHTSA ↗

7
ODI 10956818 · 2 mi

VEHICLE FEELS LIKE IT WANTS TO GO FORWARD AS SOON AS THE GAS ENGINE TURNS ON TO CHARGE THE HYBRID BATTERY WHEN IT IS STATIONARY, IS IN PARK GEAR WITH THE FOOT PARKING BRAKE FULLY ON AND ON A FLAT SURFACE. WHEN THE CAR IS RUNNING OFF OF BATTERY MODE AND THE BATTERY BECOMES DEPLETED THE GAS ENGINE TURNS ON TO CHARGE THE HYBRID BATTERY, YOU CAN FEEL THE CAR SENDING POWER TO THE WHEELS FOR A SLIGHT TWO SECONDS AND CAN ALSO HEAR THE BRAKES CREAKING AS A RESULT OF THE ENGINE FEELING ENGAGED TO THE WHEELS EVEN WHEN THE PARK GEAR (/BUTTON) IS SELEC…

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ODI 11093376 · 22,000 mi

TL* THE CONTACT OWNS A 2016 TOYOTA PRIUS. WHILE ACCELERATING FROM A STOP, THE VEHICLE JERKED AND WOULD NOT MOVE. THE VEHICLE WAS ABLE TO BE DRIVEN TO HAMER TOYOTA (11041 SEPULVEDA BLVD, MISSION HILLS, CA 91345), BUT THEY COULD NOT DETECT ANY FAILURES. THREE MONTHS LATER, THE SAME FAILURE OCCURRED AND THE VEHICLE HAD TO BE TOWED FROM THE LOCATION. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 22,000. THE VIN WAS UNAVAILABLE.

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ODI 11350160 · 40,100 mi

CAR DOES NOT ACCELERATE FROM A STOP WHEN PRESSING THE GAS PETAL WHILE CAR IS IN DRIVE. THIS SEEMS TO HAPPEN ONLY IN THE SUMMER MONTHS. WHILE PULLING UP TO A RED LIGHT I SLOWED THE CAR TO A STOP. WHEN THE LIGHT TURNED GREEN I LET MY FOOT OFF THE BRAKE, CAR MOTIONED FORWARD A BIT BUT WHEN I PRESSED MY FOOT ON THE GAS PETAL THE ENGINE WOULD REV BUT WOULD NOT ACCELERATE IN ANY WAY. I PUT THE CAR IN REVERSE TO TRY AND GET OUT OF MAIN ROAD TRAFFIC BUT CAR CONTINUED TO HAVE NO POWER. I THEN PUT THE CAR INTO DRIVE, PUT MY FOOT ON THE GAS PETAL AND AGAI…

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—
2
ODI 10923955 · 27,108 mi

AS I LEFT WORK MY INDICATOR SHOWED A FULL BATTERY ALL BARS IN BLUE. AS I WAS DRIVING DOWN THE COAST I NOTICED THE BATTERY STARTED TO QUICKLY DEPLETE, IN APPROX 8.6 MILES MY INDICATOR SHOWED 1 BLUE BAR. AT THAT TIME I WAS MAKING A LEFT ONTO THE CANYON ROAD. I THOUGHT THIS WAS ODD. AS I TURNED LEFT NOTICED A DECREASE IN ACCELERATION POWER. DIDN'T THINK MUCH OF IT BUT ABOUT UNTIL ABOUT 2 MILES IN I NOTICED THE PRIUS STARTED LOSING ACCELERATION POWER THE MOTOR WAS RUNNING AND THE INDICATOR DID NOT SHOW THAT IT WAS IN EV MODE EVEN COASTING THROUGH …

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ODI 11469085

When the battery cooling fan is running, the car is slow to accelerate or will not accelerate at all. The incident has happened multiple times over the past year when the temperatures are above 90. If at a complete stop, the car will not accelerate, it will only jerk forward. The car has to be turned off and restarted to be able to accelerate. If braking or reducing speed, the car will be sluggish, and I have not been able to get the speed over 40 mph. I have taken it to the dealership, but they said they could not recreate the issue, though…

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0
Vehicle Speed Control000
3
ODI 10937151 · 1,500 mi

TL* THE CONTACT OWNS A 2016 TOYOTA PRIUS. THE CONTACT STATED THAT THE SPEEDOMETER GAUGE DID NOT ALLOW THE ABILITY TO SWITCH FROM MILES PER HOUR TO KILOMETERS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS UNABLE TO BE DIAGNOSED OR REPAIRED DUE TO N MANUFACTURER DEFAULT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,500. ....UPDATED 02/06/17 *BF *CN

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ODI 10937393 · 97 mi

I PURCHASED A NEW 2016 PRIUS FOUR ON FEBRUARY 16, 2016. THE LITERATURE ON THE TOYOTA FACTORY WEBSITE SAYS MY PRIUS IS EQUIPPED TO SWITCH FROM ENGLISH TO METRIC UNITS. UNFORTUNATELY, TOYOTA FAILED TO DISCLOSE THAT ANY PRIUS MANUFACTURED IN JANUARY AND FEBRUARY AND DELIVERED TO THE UNITED STATES DID NOT HAVE THIS FEATURE WORKING CORRECTLY. WITHOUT THE ABILITY TO SWITCH TO METRIC UNITS, BY GOVERNMENT MANDATE, MY PRIUS DOES NOT MEET CANADIAN MOTOR VEHICLE SAFETY REGULATIONS. APPARENTLY SOME 2016 PRIUS VEHICLES SOLD IN CANADA ALSO CANNOT SWITCH TO E…

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ODI 11469085

When the battery cooling fan is running, the car is slow to accelerate or will not accelerate at all. The incident has happened multiple times over the past year when the temperatures are above 90. If at a complete stop, the car will not accelerate, it will only jerk forward. The car has to be turned off and restarted to be able to accelerate. If braking or reducing speed, the car will be sluggish, and I have not been able to get the speed over 40 mph. I have taken it to the dealership, but they said they could not recreate the issue, though…

Look up ODI 11469085 at NHTSA ↗

1
ODI 11510536

On September 2022 (at 46K) Dealer did TSB related fix on my 2016 Prius. PFA for service record. They replaced Exhaust Front Pipe, which is suggested work from Toyota PFA for Toyota Technical Bulletin. T-SB-0135-19 At 51,747 on March 1st 2023 around 8 40 am, while we are driving on highway at 70 mph suddenly Check Engine Light, Coolant light, Hybrid related lights were on Vehicle lost the control, speed was dropping luckily we could safely stop the vehicle on the shoulder no Vehicle hit us from behind. Sudden stop of engine while driving on hig…

Look up ODI 11510536 at NHTSA ↗

2
ODI 10923955 · 27,108 mi

AS I LEFT WORK MY INDICATOR SHOWED A FULL BATTERY ALL BARS IN BLUE. AS I WAS DRIVING DOWN THE COAST I NOTICED THE BATTERY STARTED TO QUICKLY DEPLETE, IN APPROX 8.6 MILES MY INDICATOR SHOWED 1 BLUE BAR. AT THAT TIME I WAS MAKING A LEFT ONTO THE CANYON ROAD. I THOUGHT THIS WAS ODD. AS I TURNED LEFT NOTICED A DECREASE IN ACCELERATION POWER. DIDN'T THINK MUCH OF IT BUT ABOUT UNTIL ABOUT 2 MILES IN I NOTICED THE PRIUS STARTED LOSING ACCELERATION POWER THE MOTOR WAS RUNNING AND THE INDICATOR DID NOT SHOW THAT IT WAS IN EV MODE EVEN COASTING THROUGH …

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ODI 11469085

When the battery cooling fan is running, the car is slow to accelerate or will not accelerate at all. The incident has happened multiple times over the past year when the temperatures are above 90. If at a complete stop, the car will not accelerate, it will only jerk forward. The car has to be turned off and restarted to be able to accelerate. If braking or reducing speed, the car will be sluggish, and I have not been able to get the speed over 40 mph. I have taken it to the dealership, but they said they could not recreate the issue, though…

Look up ODI 11469085 at NHTSA ↗

—0
Structure:Body
5
ODI 11033430 · 17,658 mi

I HAD VERY SMALL WINDSHIELD CRACK WHILE I WAS DRIVING ON 10 FRWY COVINA CA , I DIDN'T NOTICE ANYTHING HIT MY WINDSHIELD WAS VERY HOT DAY JUST HEARD TING AND I SHAW CRACK BUT WITHIN A DAY WAS VERY LONG ABOUT 2FT CRACK .I TOOK LONGO TOYOTA AT EL-MONTE THEY SAID IT DON'T COVER BY DEALER OR TOYOTA COMPANY SO THEY GIVE ME $1265 EST. COST TO FIX IT.IT WAS MY 2016 TOYOTA PRIUS MILES 17K ONLY AND UNDER FACTORY WARRANTY ANOTHER PROBLEM WITH 2016 PRIUS IS BODY COLOR POPUP SO EASY IT JUST COMEUP SO SO EASY LOOK LIKE THEY JUST PAINT SO EASY ... I HAVE S…

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ODI 11129560 · 7,000 mi

IN MOTION ON A HIGHWAY. WINDSHIELD GOT HIT BY A ?ROCK? AND HAD A SMALL STAR. WITHIN DAYS IT HAS GROWN TO COVER THE ENTIRE WINDSHIELD IN SEVERAL DIFFERENT PATTERNS. WINDSHIELD IS TOTAL LOSS AND NEEDS TO BE REPLACED.

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ODI 11149821 · 16,400 mi

THE WINDSHIELD ON MY 2016 TOYOTA PRIUS CRACKED FOR NO REASON. I PARKED MY PRIUS IN A COVERED PARKING GARAGE. WHEN I RETURNED TO MY CAR LATER, THERE WAS A LARGE CRACK IN THE WINDSHIELD (OVER A FOOT LONG), AND THE CRACK CURVED DOWN TO THE BOTTOM OF THE WINDSHIELD. I DON'T KNOW WHAT CAUSED THE WINDSHIELD TO CRACK ALL OF A SUDDEN. THERE WERE NO SIGNS OF DEBRIS OR IMPACT. I BELIEVE THE WINDSHIELD MAYBE DEFECTIVE OR WAS SET ON MY CAR IMPROPERLY IN THE FACTORY, WHICH CAUSED STRESS ON THE WINDSHIELD WHICH LED TO THE LARGE CRACK.

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1
ODI 11535013

I reported issues with this car in 2018. Clicking sounds under the car which is still happening, peeling paint on exterior and inside door areas, substandard windshield that spread in a very unusual pattern when hit by a small rock. The NHTSA ID Number that was assigned to these complaints is [XXX] . None of these problems have been addressed. There are other owners that have experienced the same problems, apparently their issues have not been addressed. These problems should have been sent by you to the Toyota Corporation, but apparently …

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00000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

6 patterns with matching reports.

Warning lights and dashboard alerts

8 mentions · 5.2% of complaints

Median mileage: 70,524 mi (4 usable records).

ODI 10923955 · 27,108 mi

AS I LEFT WORK MY INDICATOR SHOWED A FULL BATTERY ALL BARS IN BLUE. AS I WAS DRIVING DOWN THE COAST I NOTICED THE BATTERY STARTED TO QUICKLY DEPLETE, IN APPROX 8.6 MILES MY INDICATOR SHOWED 1 BLUE BAR. AT THAT TIME I WAS MAKING A LEFT ONTO THE CANYON ROAD. I THOUGHT THIS WAS ODD. AS I TURNED LEFT NOTICED A DECREASE IN ACCELERATION POWER. DIDN'T THINK MUCH OF IT BUT ABOUT UNTIL ABOUT 2 MILES IN I NOTICED THE PRIUS STARTED LOSING ACCELERATION POWER THE MOTOR WAS RUNNING AND THE INDICATOR DID NOT SHOW THAT IT WAS IN EV MODE EVEN COASTING THROUGH …

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ODI 11350158 · 41,020 mi

2016 TOYOTA PRIUS HAS ISSUES ACCELERATING WHEN PUT IN DRIVE AND FOOT IS ON THE GAS PETAL. CAR ENGINE WILL REV BUT DOES NOT ACCELERATE. I REVERSED, PUT THE CAR IN DRIVE AND WENT ABOUT A TENTH OF A MILE AND STOPPED TO WAIT FOR THE GATE TO OPEN. UPON GATE OPENING I PRESSED THE GAS PETAL AND CAR DID NOT MOVE BUT THE ENGINE REVVED. NO WARNING LIGHTS WERE ON AND CAR WAS IN FACT IN THE DRIVE POSITION. SECOND OCCURRENCE HAPPENED AT A MAJOR INTERSECTION, I WAS WAITING AT A RED LIGHT, LIGHT TURNED GREEN I PRESSED THE GAS AND ENGINE REVVED BUT CAR DID NOT…

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ODI 11462220

My steering wheel controls, including odometer, cruise control, horn, and airbag light is on. I took it to the dealership and they said it is the spring (clocking) cable in the steering wheel. Looking up a recall there are quite a few years and models where this exact issue has been recalled on Toyotas, but the dealership says my 2016 Toyota Prius is not cover (same exact issue). I submitted a ticket through Toyota customer service but they have done nothing about this safety issue for the 2016 Toyota Prius. I see lots of blogs and complain…

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Hard or delayed shifting

7 mentions · 4.5% of complaints

Median mileage: 18,350 mi (6 usable records).

ODI 10926286 · 1,500 mi

ON FRIDAY, OCTOBER 21, 2016 WHILE DRIVING OVER A POTHOLE I PRESSED ON THE BRAKE. THE CAR SLOWED BUT ALL OF A SUDDEN THE BRAKE SUDDENLY DEPRESSED EVEN FURTHER DOWN AND THE CAR JERKED AND SEEMED TO STALL BEFORE PUSHING FORWARD. I HAD BEEN PRESSING THE BRAKE AS FAR DOWN AS IT WOULD GO AND IT SEEMED AS IF THERE WOULD BE SOME KIND OF BRAKE FAILURE. ON OCTOBER 31, 2016 WHILE DRIVING OVER ANOTHER POTHOLE, I AGAIN STEPPED ON THE BRAKE AND SUDDENLY THE PEDAL AGAIN DEPRESSED FURTHER DOWN AND THERE WAS A CREAKING AND SQUEALING SOUND. THEN ON NOVEMBER …

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ODI 11072993 · 19,700 mi

FEBRUARY 7, 2018 !01 FRWY NORTH APPROACHING SANTA ROSA/ PLEASANT VALLEY OFF RAMP ON THE DOWNGRADE OUT OF NEWBURY PARK AT 25 MPH IN THE RIGHT LANE. A.BRAKE LIGHTS ARE SEEN IN CAR AHEAD. B.THE DASH BOARD LIGHTS UP RED WITH THE WORD BRAKE IN RED C.A LOUD PULSATING AUDIO NOISE CAN BE HEARD COMING FROM THE SPEAKERS. D.THE DRIVER TOUCHES THE BRAKES AND THE CAR GOES INTO FULL ABS EMERGENCY BRAKING REDUCING SPEED FROM 25 MPH TO 12 MPH IN LESS THAN 1/2 SECOND E.THE DRIVER AND THE PASSENGERS EXPERIENCE A VIOLENT LURCH WHICH PRODUCES WHIP LASH. …

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ODI 11093376 · 22,000 mi

TL* THE CONTACT OWNS A 2016 TOYOTA PRIUS. WHILE ACCELERATING FROM A STOP, THE VEHICLE JERKED AND WOULD NOT MOVE. THE VEHICLE WAS ABLE TO BE DRIVEN TO HAMER TOYOTA (11041 SEPULVEDA BLVD, MISSION HILLS, CA 91345), BUT THEY COULD NOT DETECT ANY FAILURES. THREE MONTHS LATER, THE SAME FAILURE OCCURRED AND THE VEHICLE HAD TO BE TOWED FROM THE LOCATION. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 22,000. THE VIN WAS UNAVAILABLE.

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Brake response concerns

6 mentions · 3.9% of complaints

Median mileage: 17,000 mi (5 usable records).

ODI 10926286 · 1,500 mi

ON FRIDAY, OCTOBER 21, 2016 WHILE DRIVING OVER A POTHOLE I PRESSED ON THE BRAKE. THE CAR SLOWED BUT ALL OF A SUDDEN THE BRAKE SUDDENLY DEPRESSED EVEN FURTHER DOWN AND THE CAR JERKED AND SEEMED TO STALL BEFORE PUSHING FORWARD. I HAD BEEN PRESSING THE BRAKE AS FAR DOWN AS IT WOULD GO AND IT SEEMED AS IF THERE WOULD BE SOME KIND OF BRAKE FAILURE. ON OCTOBER 31, 2016 WHILE DRIVING OVER ANOTHER POTHOLE, I AGAIN STEPPED ON THE BRAKE AND SUDDENLY THE PEDAL AGAIN DEPRESSED FURTHER DOWN AND THERE WAS A CREAKING AND SQUEALING SOUND. THEN ON NOVEMBER …

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ODI 10956818 · 2 mi

VEHICLE FEELS LIKE IT WANTS TO GO FORWARD AS SOON AS THE GAS ENGINE TURNS ON TO CHARGE THE HYBRID BATTERY WHEN IT IS STATIONARY, IS IN PARK GEAR WITH THE FOOT PARKING BRAKE FULLY ON AND ON A FLAT SURFACE. WHEN THE CAR IS RUNNING OFF OF BATTERY MODE AND THE BATTERY BECOMES DEPLETED THE GAS ENGINE TURNS ON TO CHARGE THE HYBRID BATTERY, YOU CAN FEEL THE CAR SENDING POWER TO THE WHEELS FOR A SLIGHT TWO SECONDS AND CAN ALSO HEAR THE BRAKES CREAKING AS A RESULT OF THE ENGINE FEELING ENGAGED TO THE WHEELS EVEN WHEN THE PARK GEAR (/BUTTON) IS SELEC…

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ODI 11115228 · 17,000 mi

TL* THE CONTACT OWNS A 2016 TOYOTA PRIUS. WHILE THE VEHICLE WAS REVERSING AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE JERKED WHILE COMING TO A STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. AS A RESULT, THE CONTACT HAD TO RELEASE THE BRAKE PEDAL TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO CITY TOYOTA (255 SAN PEDRO RD, DALY CITY, CA 94014, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE BRAKE ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE DEALER ADVISED THE CONTACT TO SCHEDULE A DIAGNOSTIC APPOIN…

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Stalling or loss of power

4 mentions · 2.6% of complaints

Median mileage: 112,551 mi (2 usable records).

ODI 10926286 · 1,500 mi

ON FRIDAY, OCTOBER 21, 2016 WHILE DRIVING OVER A POTHOLE I PRESSED ON THE BRAKE. THE CAR SLOWED BUT ALL OF A SUDDEN THE BRAKE SUDDENLY DEPRESSED EVEN FURTHER DOWN AND THE CAR JERKED AND SEEMED TO STALL BEFORE PUSHING FORWARD. I HAD BEEN PRESSING THE BRAKE AS FAR DOWN AS IT WOULD GO AND IT SEEMED AS IF THERE WOULD BE SOME KIND OF BRAKE FAILURE. ON OCTOBER 31, 2016 WHILE DRIVING OVER ANOTHER POTHOLE, I AGAIN STEPPED ON THE BRAKE AND SUDDENLY THE PEDAL AGAIN DEPRESSED FURTHER DOWN AND THERE WAS A CREAKING AND SQUEALING SOUND. THEN ON NOVEMBER …

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ODI 11209662 · 223,601 mi

TL* THE CONTACT OWNS A 2006 TOYOTA PRIUS. WHILE DRIVING 66 MPH, THE VEHICLE DECELERATED AND LOST POWER IN THE MIDDLE OF TRAFFIC. THE CONTACT ATTEMPTED TO PLACE THE VEHICLE INTO NEUTRAL, BUT WAS UNSUCCESSFUL. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THEN TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC DIAGNOSED THAT A FUSE WAS BLOWN AND A NEW WATER PUMP NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 223,601. …

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ODI 11420359

Vehicle stalls for 5-10 seconds when stopped at a red light. Seems to happen sporadically and is difficult to reproduce. There have been other reports of it online here: https://priuschat.com/threads/tsb-nimh-only-reduced-power-when-accelerating-from-a-stop.187455/ https://priuschat.com/threads/2017-prius-2-no-acceleration-movement-from-full-stop.209317/ https://priuschat.com/threads/2016-prius-2-stalling.200606/

Look up ODI 11420359 at NHTSA ↗

Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Fuel smell or leak mentions

1 mentions · 0.6% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11732860

The car has a very strong gas smell, especially when full.

Look up ODI 11732860 at NHTSA ↗

Matching rule\b(fuel leak\w*|gas leak\w*|gas(?:oline)? smell|smell\w* (?:of )?(?:fuel|gas))\b

Steering assistance concerns

1 mentions · 0.6% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11437574

Moments ago, I entered my 2016 Toyota Prius to find that my windshield had mysteriously cracked while parked over night. The crack was not present when I last drove the car last night. Based on some online research for windshield replacement cost, I've learned that Toyota was faced with a class action lawsuit regarding 2016-17 Toyota Prius containing defective windshields; in which these windshields are known to unexpectedly crack while parked or under ordinary driving conditions. Furthermore, my Toyota Prius is equipped with safety features (s…

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b