Auto Recall Watch
U.S. public vehicle records

2021 Toyota RAV4 HYBRID problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

22 owner complaints analyzed

1 distinct recall campaigns

35,000 mi median reported failure mileage

Scope: 2021 model year. Data updated: . 6 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Air Bags is the most frequently named component, appearing in 17 of 22 complaints (77.3%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior313.6%
Engine operation14.5%
Electrical and battery issues14.5%
Steering behavior14.5%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Air Bags
17
Electrical System
2
Lane Departure: Assist
1
Latches/Locks/Linkages:Doors:Lock
1
Service Brakes
1
Service Brakes, Hydraulic
1
Traction Control System
1
Vehicle Speed Control
1
Component breakdown data
CategoryCount
Air Bags17
Electrical System2
Lane Departure: Assist1
Latches/Locks/Linkages:Doors:Lock1
Service Brakes1
Service Brakes, Hydraulic1
Traction Control System1
Vehicle Speed Control1

Air Bags: 17; Electrical System: 2; Lane Departure: Assist: 1; Latches/Locks/Linkages:Doors:Lock: 1; Service Brakes: 1; Service Brakes, Hydraulic: 1; Traction Control System: 1; Vehicle Speed Control: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
3
25,000 to 49,999
0
50,000 to 74,999
3
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0003
25,000 to 49,9990
50,000 to 74,9993
75,000 to 99,9990
100,000 to 149,9990
150,000 and above0

Under 25,000: 3; 25,000 to 49,999: 0; 50,000 to 74,999: 3; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (3). 16 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2021
2
2022
1
2024
12
2025
6
2026
1
Complaints over time data
CategoryCount
20212
20221
202412
20256
20261

2021: 2; 2022: 1; 2024: 12; 2025: 6; 2026: 1

Pattern summary

Air Bags leads the component reports. Braking behavior appears in 3 complaint narratives. Engine operation appears in 1 complaint narratives. Electrical and battery issues appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11431988 · 2021-09-07 (September 7, 2021)

The contact owns a 2021Toyota RAV4 Hybrid. The contact stated while driving approximately 10 mph, the vehicle failed to stop while the brake pedal was depressed which resulted in the contact crashing into two parked vehicles where it eventually came to a stop after crashing into a curb. The contact was also concerned that the air bags failed to deploy. The contact stated no warning lights were illuminated. A police report was filed and the vehicle was towed to a local mechanic and then towed again to a local dealer where it was awaiting diagnos…

Owner-reported narrative. 8,000 miles reported. Look up ODI 11431988 at NHTSA ↗

Owner report 11568053 · 2024-01-26 (January 26, 2024)

The contact owns a 2021 Toyota Rav4 Hybrid. The contact stated that on two separate occasions, while driving at high rates of speed, the vehicle stalled after slamming on the brake pedal. The contact waited approximately 20-30 seconds after the initial failure before being able to restart the vehicle and resume normal driving operation. The manufacturer was notified of the failure and a claim was filed. The vehicle was not diagnosed or repaired. The failure mileage was approximately 62,000.

Owner-reported narrative. 62,000 miles reported. Look up ODI 11568053 at NHTSA ↗

Owner report 11388255 · 2021-01-15 (January 15, 2021)

1. CAR WOULDN'T START. LEFT STRANDED WITHOUT VEHICLE. 2. CRUISE CONTROL TURNED OFF AND WOULD NEVER TURN BACK ON FOR THE DURATION OF MY 30 MINUTE DRIVE. 3. THE CRUISE CONTROL ACCELERATED PAST THE SET LIMIT. IT WAS CHALLENGING TO GET IT TO STOP ACCELERATING. IT DIDN'T STOP RIGHT AWAY EITHER. SCARED ME TO DEATH. 4. INSTRUMENT PANEL WAS FLICKERING BRIGHT TO DIM CONSTANT AND THEN SETTLE AT DIM DURING DAYLIGHT HOURS IN THE BROAD DAYLIGHT. 5. PHONE CHARGER NOT WORKING PROPERLY. MY PHONE IS NOT MOVING AROUND EITHER. …

Owner-reported narrative. 350 miles reported. Look up ODI 11388255 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

22 unique complaints in this selection. Analysis snapshot: 2026-09-30.

27.3%Usable mileage6 / 22 records
100.0%Valid incident date22 / 22 records
100.0%Valid filing date22 / 22 records
100.0%Ordered incident and filing dates22 / 22 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component20162017201820192020202120222023202420252026
Air Bags
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

16.7%
ODI 11088495 · 2,000 mi

TL* THE CONTACT OWNS A 2018 TOYOTA RAV4 HYBRID. WHILE DRIVING 35 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. THERE WERE NO WARNING INDICATORS ILLUMINATED. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE AND A GUARDRAIL. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER (THOMPSONS TOYOTA, 140 FORNI RD, PLACERVILLE, CA 95667), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND ADVISED THE CONTACT TO WAIT FOR THE DEALER'S DI…

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14.5%
ODI 11403849 · 22,868 mi

TL* THE CONTACT OWNS A 2019 TOYOTA RAV4 HYBRID. THE CONTACT STATED WHILE HIS WIFE WAS STOPPED, A GMC YUKON CRASHED INTO THE REAR OF VEHICLE. THE AIR BAG FAILED TO DEPLOYED. THE DRIVER SUSTAINED INJURIES TO THE FACE AND MEDICAL ATTENTION WAS PROVIDED. A POLICE REPORT WAS NOT FILED. THERE WAS NO REPORTED FIRE. THE VEHICLE WAS TOWED TO LAKESIDE TOYOTA 3701 N CAUSEWAY BLVD, METAIRIE, LA 70002[phone removed] BUT VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 22,868. THE VIN WAS NOT AVAILABLE. *DT…

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430.8%
ODI 11629208

The contact owns a 2020 Toyota Rav4 Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Look up ODI 11629208 at NHTSA ↗

1777.3%
ODI 11431988 · 8,000 mi

The contact owns a 2021Toyota RAV4 Hybrid. The contact stated while driving approximately 10 mph, the vehicle failed to stop while the brake pedal was depressed which resulted in the contact crashing into two parked vehicles where it eventually came to a stop after crashing into a curb. The contact was also concerned that the air bags failed to deploy. The contact stated no warning lights were illuminated. A police report was filed and the vehicle was towed to a local mechanic and then towed again to a local dealer where it was awaiting diagnos…

Look up ODI 11431988 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

120.0%
ODI 11719906 · 15,000 mi

The contact owns a 2025 Toyota Rav4 Hybrid. The contact stated that while driving 50 MPH, another vehicle driving at an unknown speed crashed into the rear passenger's side of the vehicle, causing the front driver's side of the vehicle to hit a wooden post, and the vehicle came to a stop. The wooden post was bent. The air bags failed to deploy. There was no warning light illuminated after the crash. The contact was shaking and was taken to the hospital by an ambulance. The contact underwent a CT scan and X-rays, but no issues were found. The co…

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313.6%
ODI 11749012

Parking Assistance malfunction as well as an SRS airbag malfunction. I am submitting this complaint to report a potential safety concern involving a new 2026 Toyota RAV4 that I purchased from an authorized Toyota dealership. Shortly after taking delivery of the vehicle, I began receiving multiple warning lights and error messages. Because I was concerned that a brand-new vehicle was experiencing these issues, I took it to my local Toyota dealership for diagnosis. According to the service department, the issues appear to be related to afterma…

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Unknown Or Other
529.4%
ODI 10854672 · 1,800 mi

THE LANE DEPARTURE SYSTEM SHOWS AS "OFF" IN THE STATUS SCREEN HOWEVER IT IS TURNED "ON" IN THE MENU. IT HAS BEEN ON SINCE I BOUGHT IT AND RESPONSIVE, SO I KNOW HOW IT WORKS. \ HOWEVER, SINCE YESTERDAY, WHEN IT SNOWED, I RECEIVED AN ERROR ABOUT PARKING ASSIST NOT WORKING - IT WAS ASSUMED THIS HAPPENED WHEN SNOW BUILT UP ON THE SENSORS, AND AT ONE POINT IT ACTUALLY SAID THAT, WHEN I PUT VEHICLE IN REVERSE AND IT SAW SNOWFLAKES. THAT PROBLEM CLEARED, AND THAT WAS THAT. BUT OUT OF THE BLUE, THE LDA SAYS OFF, EVEN THOUGH TURNED ON, AND DI…

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214.3%
ODI 11051832 · 12,273 mi

THE SUNROOF SPONTANEOUSLY SHATTERED WHILE DRIVING THE CAR AT A SPEED OF APPROXIMATELY 60 MPH ON THE HIGHWAY. NO OTHER CARS WERE AHEAD ON THE ROAD AT THE TIME AND THERE WERE NO OVERPASSES. THERE WAS NO DEBRIS FROM THE ROAD OR OVERHEAD. SUNNY DAY, APPROXIMATELY 45 DEGREES. AFTER MARKET CROSSBARS HAD BEEN INSTALLED BY THE DEALER 6 DAYS PRIOR. UNABLE TO DETERMINE IF DEALER CAUSED DAMAGE; DEALER CLAIMS THEY DID NOT. CAR HAD BEEN DRIVEN MINIMALLY SINCE CROSSBAR INSTALLATION. ROOF OF CAR DOES NOT SHOW ANY INDICATION OF DAMAGE.

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533.3%
ODI 11112754

THE LANE DEPARTURE ALARM ON THE 2018 TOYOTA RAV4 HYBRID IS VIRTUALLY INAUDIBLE AND REPRESENTS A SAFETY HAZARD.

Look up ODI 11112754 at NHTSA ↗

14.5%
ODI 11204777 · 100 mi

I AM CONCERNED THAT THE DESIGN OF THE 'SMART KEY' SYSTEM IS SUCH THAT IT WOULD BE POSSIBLE TO INADVERTENTLY LEAVE THE CAR RUNNING AFTER PARKING THE CAR IN A HOME GARAGE, THEREBY ALLOWING DANGEROUS CARBON MONOXIDE TO ACCUMULATE IN THE HOME. THIS MIGHT HAPPEN BECAUSE OF TWO DESIGN FEATURES OF THE CAR: 1) THE SMART KEY SYSTEM ALLOWS THE CAR ENGINE TO RUN, WHEN THE KEY IS REMOVED FROM THE CAR. WITH TRADITIONAL KEYS, REMOVING THE KEY TURNS OFF THE ENGINE. WITH A 'SMART KEY,' REMOVING THE KEY DOES NOT TURN OFF THE ENGINE/HYBRID SYSTEM. THE O…

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

120.0%
ODI 11733819

The moon roof glass seems somehow dangerously tight or prone to exploding. This could endanger passengers and other vehicles. Out of seemingly nowhere the moon roof exploded while driving off the high way. I saw no flying object. We were not behind other vehicles that could have kicked something up. We hadn’t gone under a bridge. Glass began to crack and tinkle and cascade off the vehicle, possibly endangering other cars behind us. Also, the broken glass might have fallen in onto passengers. We slowed and exited the highway, and inspected t…

Look up ODI 11733819 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

1045.5%
ODI 11735616

I was sitting in car, not moving. Heard loud pop. When parked checked and rear driver side triangle window was totally cracked with small hole - cracking/shattering on inside. Outer layer shows cracks (like spider web) but still has surface intact. Purchased this vehicle on 13 Feb 2026. Toyota thus far not assisting with repair.

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Electrical System
00.0%

No examples available for this selection.

321.4%
ODI 11120657 · 1,123 mi

PURCHASED 02/13/17. MAR VA TO FL, SEAT HEATER ON, NOTICED HOT SMELL SEAT GOT EXTREMELY HOT, TURNED IT OFF, TAKES 10-15 MINS TO COOL DOWN WHILE IN SEAT. DAY 2 OF TRIP, HAPPENED AGAIN. STOPPED AT REST AREA, JEANS STUCK TO LEG, EXAM SHOWED RED POPPED BLISTER ON UPPER RIGHT LEG, EXTREMELY PAINFUL. APPLIED BURN CREAM AND BANDAID. DROVE TO FRIENDS, SITTING ON LEFT CHEEK. TOOK PICS, WENT TO URGENT CARE. DIAGNOSIS 2ND DEGREE BURN. 3/23 DEALER INSPECTED SEAT HEATER, STATED IT'S DESIGNED TO SHUT OFF AT 107 BUT WOULD PUT IN SYSTEM INCASE IT HAPPENED AGA…

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16.7%
ODI 11642781 · 32,000 mi

The contact owns a 2018 Toyota Rav4 Hybrid. The contact stated that the vehicle was difficult to start. The contact recharged the vehicle and the vehicle restarted. The vehicle was taken to Toyo Cars, where it was diagnosed with an auxiliary battery failure. The dealer was contacted to order the part, but the part was not available. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the part was not available due to the global pandemic. The failure mileage was approximately 32,000.

Look up ODI 11642781 at NHTSA ↗

14.5%
ODI 11650172 · 115,000 mi

The contact owns a 2019 Toyota Rav4 Hybrid. The contact stated while driving 35-40 MPH, the message "Hybrid System Malfunction" was displayed. The contact pulled over to the side of the road and contacted the dealer, and was informed that the vehicle was safe to drive. The vehicle was taken to the dealer, where it was diagnosed with excessive corrosion to the high voltage wiring harness between the high voltage traction motor and the high voltage battery. The dealer informed the contact that the failure could lead to a vehicle occupant being el…

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215.4%
ODI 11528079 · 23,000 mi

The contact owns a 2020 Toyota Rav4 Hybrid. The contact stated while using the A/C, there was an abnormally foul odor coming from the vents. The vehicle was taken to a dealer where a mechanic discovered mice had entered the vehicle through an opening in the engine and that droppings were found in the air filter housing. The air filter was replaced, and the contact was advised to use Lysol spray to spray the air cabin. Upon investigation, the contact's husband discovered that the wiring was made of soy-based materials which attracted rodents to …

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29.1%
ODI 11388255 · 350 mi

1. CAR WOULDN'T START. LEFT STRANDED WITHOUT VEHICLE. 2. CRUISE CONTROL TURNED OFF AND WOULD NEVER TURN BACK ON FOR THE DURATION OF MY 30 MINUTE DRIVE. 3. THE CRUISE CONTROL ACCELERATED PAST THE SET LIMIT. IT WAS CHALLENGING TO GET IT TO STOP ACCELERATING. IT DIDN'T STOP RIGHT AWAY EITHER. SCARED ME TO DEATH. 4. INSTRUMENT PANEL WAS FLICKERING BRIGHT TO DIM CONSTANT AND THEN SETTLE AT DIM DURING DAYLIGHT HOURS IN THE BROAD DAYLIGHT. 5. PHONE CHARGER NOT WORKING PROPERLY. MY PHONE IS NOT MOVING AROUND EITHER. …

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120.0%
ODI 11497038 · 2,000 mi

The contact owns a 2022 Toyota Rav4 Hybrid. The contact stated while driving 30 MPH in rainy and cold weather, a message indicating that the Pre-Collision sensors of the vehicle were disabled was displayed. Additionally, the instrument cluster turned off. The contact stated that as her husband veered to the side of the road and wiped the front sensors on the front bumper, the instrument cluster turned on temporarily. The contact's husband wiped the front sensors on the front bumper several times; however, the failure persisted. The contact stat…

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337.5%
ODI 11626769 · 5,000 mi

The contact owns a 2023 Toyota Rav4 Hybrid. The contact stated while driving 15-20 MPH, the vehicle unexpectedly stopped. There were no warning lights illuminated. The contact attempted to restart the vehicle several times. After the failure, the engine and brake warning lights illuminated. The contact called the local dealer and was informed to hold the key fob near the ignition. The contact turned on the hazard lights and called AAA, who towed the vehicle to the local dealer. The dealer determined there was no input and the vehicle failed to …

Look up ODI 11626769 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

29.1%
ODI 11749012

Parking Assistance malfunction as well as an SRS airbag malfunction. I am submitting this complaint to report a potential safety concern involving a new 2026 Toyota RAV4 that I purchased from an authorized Toyota dealership. Shortly after taking delivery of the vehicle, I began receiving multiple warning lights and error messages. Because I was concerned that a brand-new vehicle was experiencing these issues, I took it to my local Toyota dealership for diagnosis. According to the service department, the issues appear to be related to afterma…

Look up ODI 11749012 at NHTSA ↗

Fuel/Propulsion System
15.9%
ODI 11092038 · 20,192 mi

I FILLED MY CAR WITH FULL TANK I AM ONLY RUNNING MY CAR JUST GAVE ME 248 MILES THE FUEL TANK LIGHT WAS FLASHED .AND THE CAR SUPPOSED TO GO FOR 339 OR 349 MILES WITH FULL TANK I WANT TO DOWNTOWN MIAMI FROM TAMPA I WAS SUPPOSED TO STOP TO FULL IT AGAIN.

Look up ODI 11092038 at NHTSA ↗

00.0%

No examples available for this selection.

213.3%
ODI 11204012 · 6,300 mi

I PULLED INTO A PARKING SPOT. IT WAS SLOPED BACKWARD. THE CAR WAS STOPPED COMPLETELY, AND SILENT. I WAS DISTRACTED BY A MINOR TASK, AND THEN EXITED THE CAR, INADVERTENTLY WITH THE POWER ON AND THE TRANSMISSION IN DRIVE, NOT PARK. WHEN I NOTICED THAT I COULD NOT LOCK THE CAR, AND REALIZED THAT THE CAR WAS STILL ENERGIZED, I REACHED OVER AND PRESSED THE ON BUTTON TO TURN-OFF THE CAR-- WHICH IT DID. AT WHICH POINT THE CARD IMMEDIATELY HEADED BACKWARDS, DOWNHILL, CROSSED A STREET WHILE I WAS TRYING TO SLOW THE CAR FROM OUTSIDE THE DRIVERS DOOR, AND…

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1150.0%
ODI 11221485 · 200 mi

TL* THE CONTACT OWNS A 2019 TOYOTA RAV4 HYBRID. WHILE REFUELING THE VEHICLE, THE FUEL GAUGE FAILED TO DISPLAY THE PROPER AMOUNT OF FUEL AND THE CONTACT HEARD AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO WILSON TOYOTA OF AMES (LOCATED AT 2212 S DUFF AVE, AMES, IA 50010, [phone removed]), BUT NO MECHANICAL FAILURE WAS DETECTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 200.

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17.7%
ODI 11366542

FUEL TANK WILL FILL UP COMPLETELY

Look up ODI 11366542 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Service Brakes
423.5%
ODI 10910676 · 4,000 mi

AS THE VEHICLE WAS PULLING INTO ITS USUAL PARKING SPOT AT SLOW SPEED WITH THE FOOT BRAKE BEING APPLIED, IT SUDDENLY AND UNCONTROLLABLY ACCELERATED. DESPITE THE FOOT BRAKE BEING FULLY APPLIED, THE VEHICLE COULD NOT BE STOPPED UNTIL IT STRUCK AN UNMOVABLE OBJECT.

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214.3%
ODI 11045914 · 3,950 mi

I PULLED INTO MY PARKING SPOT IN MY CONDOMINIUM COMPLEX, WITH MY FOOT ON THE BRAKE PEDAL (AT ZERO MPH). AS I WAS TRYING TO PUT IT INTO PARK, THE VEHICLE SUDDENLY LURCHED FORWARD AND JUMPED INTO THE HILLY WOODS. I PRESSED HARDER ON THE BRAKE PEDAL BUT IT WOULD NOT STOP OR SLOW DOWN AND I WASN'T ABLE TO CONTROL THE STEERING. THE CAR CONTINUED GOING THROUGH THE HILL FULL OF LARGE TREES. FINALLY THE VEHICLE ONLY STOPPED WHEN IT CRASHED INTO A TREE. I HAD A HARD TIME OPENING THE DOOR TO GET OUT OF THE CAR BECAUSE IT WAS WEDGED AGAINST SAID TREE…

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213.3%
ODI 11088495 · 2,000 mi

TL* THE CONTACT OWNS A 2018 TOYOTA RAV4 HYBRID. WHILE DRIVING 35 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. THERE WERE NO WARNING INDICATORS ILLUMINATED. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE AND A GUARDRAIL. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER (THOMPSONS TOYOTA, 140 FORNI RD, PLACERVILLE, CA 95667), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND ADVISED THE CONTACT TO WAIT FOR THE DEALER'S DI…

Look up ODI 11088495 at NHTSA ↗

29.1%
ODI 11234732 · 2,000 mi

AS I PULLED IN TO PARKING SPOT CAR ACCELERATES HIT WALL AND SWERVES AND HITS SPARKED VEHICLE.

Look up ODI 11234732 at NHTSA ↗

00.0%

No examples available for this selection.

14.5%
ODI 11431988 · 8,000 mi

The contact owns a 2021Toyota RAV4 Hybrid. The contact stated while driving approximately 10 mph, the vehicle failed to stop while the brake pedal was depressed which resulted in the contact crashing into two parked vehicles where it eventually came to a stop after crashing into a curb. The contact was also concerned that the air bags failed to deploy. The contact stated no warning lights were illuminated. A police report was filed and the vehicle was towed to a local mechanic and then towed again to a local dealer where it was awaiting diagnos…

Look up ODI 11431988 at NHTSA ↗

120.0%
ODI 11475330 · 800 mi

The contact owns a 2022 Toyota RAV4 Hybrid. The contact stated that while driving approximately 70 MPH, the steering wheel suddenly began to turn to the left and the right causing the vehicle to move from lane to lane. Additionally, depressing the brake pedal did not immediately slow or stop the vehicle. The driver was eventually able to regain control of the steering wheel and stopped the vehicle. After turning off and restarting the vehicle, the failure was no longer present and the vehicle operated as normal. The vehicle was later towed to t…

Look up ODI 11475330 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

14.5%
ODI 11722993

Vehicle: 2026 Toyota RAV4 XSE Hybrid Mileage at time of incident: 145 miles While driving on the highway with my family, I was passing a semi-truck when the vehicle suddenly and aggressively applied the brakes without any warning. The braking was strong enough that the vehicle shook violently and nearly caused me to lose control. This placed my family and surrounding drivers in immediate danger. The unintended braking occurred three times within approximately ten minutes while traveling at highway speed. At the time of the events I was focus…

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Structure:Body
317.6%
ODI 10916849 · 2,000 mi

I WAS PARKING MY VEHICLE IN A PARKING SPACE (ON AN INCLINE) WHEN I APPLIED THE BREAKS, THE CAR LURCHED FORWARD JUMPED A RAISED SIDEWALK AND CAME TO A STOP AFTER HITTING THE CONCRETE WALL OF A BUILDING. IT CAUSED DAMAGE TO THE BUILDING AND THE FRONT OF THE VEHICLE. I HAD THE VEHICLE CHECKED AT THE PURCHASING DEALER AND THEY FOUND NOTHING WRONG.

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214.3%
ODI 10972364 · 150 mi

I PURCHASED A 2017 RAV4 FROM BIG2TOYOTA IN CHANDLER AZ ON THE 23RD OF MARCH 2017.THERE WERE SEVERAL COMMUNICATIONS WITH SALES PERSON PHIL HARMON CONCERNING THE PURCHASE.I HAD DONE SOME RESEARCH ON THIS VEHICLE AND SAW A COUPLE OF COMPLAINTS ABOUT MOVEMENT OF THE HOOD WHEN DRIVING, SOME EVEN DESCRIBED AND FLOPPY HOOD. I ASKED, BY EMAIL, MR. HARMON IF HE KNEW ANYTHING OF THIS PROBLEM. HE REPLIED THAT HE HAD NEVER HEARD OF IT. I LIVE IN THE TUCSON AREA, ABOUT 100 MILES FROM WHERE I PURCHASED MY NEW CAR. WHILE DRIVING MY NEW CAR HOME I NOTICED THAT…

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16.7%
ODI 11172373 · 11,000 mi

WE WERE DRIVING ON I 80 APPROXIMATELY 1 MILE WEST OF DIXON AT ABOUT 65MPH. THE DAY WAS SUNNY AND TEMPERATURE APPROXIMATELY 60F. THERE WAS NO OVERPASS NEARBY. WE THEN HEARD AN EXPLOSION LIKE A SHOTGUN BLAST AND GLASS CAME INTO THE PASSENGER COMPARTMENT THROUGH THE PARTIALLY OPEN SUNSHADE ON THE ROOF. NO ONE WAS INJURED. WE TOOK THE NEXT EXIT AND DISCOVERED THE MOON ROOF HAD EXPLODED. THE MAJORITY OF GLASS WAS GONE, INDICATING IT HAD GONE UP INTO THE AIR. THE CAR IS 7 MONTHS OLD. IT'S EXTREMELY UNLIKELY ANY OBJECT HIT THE MOON ROOF FROM ABOVE SO …

Look up ODI 11172373 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

120.0%
ODI 11733819

The moon roof glass seems somehow dangerously tight or prone to exploding. This could endanger passengers and other vehicles. Out of seemingly nowhere the moon roof exploded while driving off the high way. I saw no flying object. We were not behind other vehicles that could have kicked something up. We hadn’t gone under a bridge. Glass began to crack and tinkle and cascade off the vehicle, possibly endangering other cars behind us. Also, the broken glass might have fallen in onto passengers. We slowed and exited the highway, and inspected t…

Look up ODI 11733819 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

120.0%
ODI 11739565

I had been driving for over an hour and heard a sudden explosion that made me think there was a gunshot and heard glass shattering but couldn't see anything. I was fearful so I drove further down to the fire dept to assess to the damage and ensure no one was following me. Called 911 for help because I was so shaken. Discovered the back portion of my panoramic sunroof had exploded.

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418.2%
ODI 11742640

As I was traveling on the highway, the sunglasses holder opened and my sunglasses fell out and impaired my vision. FORTUNATELY, I was able to maintain control of the vehicle and the glasses did not fall to the floor and interfere with the gas or brake pedal operation. The sunglass holder latch does not operate properly and does not latch or stay closed. Called Toyota and was informed there were no other reports or TSP advisory, however encountered many similar incidents on. Reddit threads.

Look up ODI 11742640 at NHTSA ↗

Visibility/Wiper
317.6%
ODI 10851318 · 600 mi

IN FULL SUN CONDITIONS, INFORMATION SCREEN IS WASHED-OUT. TRIED CONTRAST ADJUSTMENT WITH NO SUCCESS. FRONT - SIDE WINDOWS ARE TINTED AS ALLOWED BY ARIZONA VEHICLE CODE.

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214.3%
ODI 10946793 · 2,550 mi

WHILE DRIVING ON A CITY STREET I HEARD A LARGE NOISE THAT SOUNDED LIKE A GUN SHOT. I PULLED OVER TO LOOK AT THE CAR TO SEE IF IT HAD BEEN SHOT. I SAW NOTHING OUT OF THE ORDINARY. IT WAS APPROXIMATELY 0-15 DEGREES F AT THE TIME. LATER WHILE LOOKING OUT MY SECOND STORY WINDOW I NOTICED A SPOT THAT APPEARED TO BE THAWED OUT ON THE ROOF OF MY CAR. UPON FURTHER INSPECTION I NOTICED THE SUNROOF HAD BEEN SHATTERED. THERE WAS A LARGE HOLE IN THE CENTER OF THE SUNROOF. IT WAS A GOOD THING THAT MY INTERIOR SUNROOF SHADE WAS CLOSED AT THE TIME THE SUNROOF…

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213.3%
ODI 11074413

DURING THE BITTER COLD (14 F) AND SNOW, THE VIPER OF THE VEHICLE DIDN'T CLEAR THE ICE ON THE WINDSHIELD. I HAD TO STOP 3 TIMES IN 10 MILES FROM LOVELAND CLINIC TO FORT COLLINS, CO ON HIWAY 287 TO CLEAR THE ICE ON VIPER BLADES WHLIE OTHER CARS FROM DIFFERENT MAKERS KEEP RUNNING. THE ICE BUILT UP ON THE TOP WINDSHIELD RIGHT ON THE BIG CENSOR BOX, AND AT THE BOTTOM PART OF THE WINDSHIELD THERE THE VIPER BLADES RESIDE. IN THE LAST 100 FEET, THE VISIBILITY CAME TO NONE. THERE WERE SOME OWNERS OF THE SAME MODEL COMING TO THE DEALERS TO FILE THEIR CO…

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

1100.0%
ODI 11696566

All four of the vehicles windows will remain wet inside the car door after rain or a car wash. This can last for over 24 hours after the vehicle becoming wet. So a dry window will be rolled down and then come up wet and streaky with water from inside the door making visibility difficult. This is especially dangerous at night when the side mirror is picking up other vehicle's lights. My car has been doing this since I purchased it new in 2024. The dealership tried to tell me it was normal but then tried to offer a fix to one window but decli…

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00.0%

No examples available for this selection.

14.5%
ODI 11749111

The windshield on the vehicle has a weird distortion. The distortion is visible around the outline of an object with ///////////////// types of line around it. This gives a false moving sensation when viewing and causes eye strain. This distortion is visible on the whole windshield not just a part of it.

Look up ODI 11749111 at NHTSA ↗

Engine
211.8%
ODI 10855336 · 5,000 mi

IN THE TOYOTA RAV 4 HYBRID, THE "POWER" (IGNITION" BUTTON IS ABOUT 2.25" FROM THE AC BUTTON. (SEE ATTACHED PHOTO). WHEN YOU ARE DRIVING LESS THAN 10 MPH YOU CAN PUSH THE BUTTON AND THE ENGINE WILL TURN OFF, STEERING WHEEL LOCK UP, AND THE CAR KEEPS ROLLING. THIS HAPPENED TO ME. I WAS STOPPED AT A LIGHT, AS THE LIGHT TURNED GREEN, I WANTED TO TURN OFF THE AC, AND I ACCIDENTALLY PUSHED THE WRONG BUTTON (BECAUSE THEY WERE CLOSE TOGETHER), AND THE WHOLE ENGINE TURNED OFF, WHILE I WAS IN THE INTERSECTION. LUCKILY, THE STREETS WERE EMPTY SO NOTHING H…

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17.1%
ODI 11023434 · 11,000 mi

OUR NAMES ARE [XXX] RESIDING AT [XXX] IN [XXX] .AS OF JULY 17 WE STARTED ENCOUNTERING VERY DANGEROUS AND ODD INTERMITTENT BEHAVIOR ON OUR 2017 RAV 4 HYBRID [XXX] WHICH WAS PURCHASED FROM TOYOTA OF LAKE CITY IN DECEMBER OF 2016. CURRENTLY, WE BELIEVE THE CAR IS UNSAFE TO DRIVE DUE TO THIS UNREPAIRED SERIOUS SAFETY DEFECT AND WE ARE NOT DRIVING IT. IN JULY MY WIFE FIRST EXPERIENCED THIS BEHAVIOR WHERE THE CAR WOULD DRIVE FORWARD WHILE IN REVERSE. SHE LATER EXPERIENCED IT AGAIN WITH OUR FRIEND LISE KAUFFMAN IN MID-AUGUST (8-10THISH) WHILE ON ORC…

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

215.4%
ODI 11528079 · 23,000 mi

The contact owns a 2020 Toyota Rav4 Hybrid. The contact stated while using the A/C, there was an abnormally foul odor coming from the vents. The vehicle was taken to a dealer where a mechanic discovered mice had entered the vehicle through an opening in the engine and that droppings were found in the air filter housing. The air filter was replaced, and the contact was advised to use Lysol spray to spray the air cabin. Upon investigation, the contact's husband discovered that the wiring was made of soy-based materials which attracted rodents to …

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

225.0%
ODI 11536113 · 38,000 mi

The contact owns a 2023 Toyota Rav4 Hybrid. The contact stated while driving approximately 45 MPH, the contact depressed the brake pedal with force due to a traffic slow down, and the vehicle stalled while depressing the brake pedal. The contact was coasting and placed the vehicle in neutral(N) and attempted to restart the vehicle and the vehicle failed to start. The contact coasted to the center turn lane and stopped the vehicle, shifted into park(P), and restarted the vehicle. The contact was unaware if there were any warning lights illuminat…

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Air BagsToo few reports for a range29,000 mi2 (sparse)
ODI 11431988 · 8,000 mi

The contact owns a 2021Toyota RAV4 Hybrid. The contact stated while driving approximately 10 mph, the vehicle failed to stop while the brake pedal was depressed which resulted in the contact crashing into two parked vehicles where it eventually came to a stop after crashing into a curb. The contact was also concerned that the air bags failed to deploy. The contact stated no warning lights were illuminated. A police report was filed and the vehicle was towed to a local mechanic and then towed again to a local dealer where it was awaiting diagnos…

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ODI 11630933 · 50,000 mi

The contact owns a 2021 Toyota Rav4 Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the SRS warning light was illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and advised the contact to the rent a vehicle. The failure mileage wa…

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Electrical SystemToo few reports for a range31,175 mi2 (sparse)
ODI 11388255 · 350 mi

1. CAR WOULDN'T START. LEFT STRANDED WITHOUT VEHICLE. 2. CRUISE CONTROL TURNED OFF AND WOULD NEVER TURN BACK ON FOR THE DURATION OF MY 30 MINUTE DRIVE. 3. THE CRUISE CONTROL ACCELERATED PAST THE SET LIMIT. IT WAS CHALLENGING TO GET IT TO STOP ACCELERATING. IT DIDN'T STOP RIGHT AWAY EITHER. SCARED ME TO DEATH. 4. INSTRUMENT PANEL WAS FLICKERING BRIGHT TO DIM CONSTANT AND THEN SETTLE AT DIM DURING DAYLIGHT HOURS IN THE BROAD DAYLIGHT. 5. PHONE CHARGER NOT WORKING PROPERLY. MY PHONE IS NOT MOVING AROUND EITHER. …

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ODI 11568053 · 62,000 mi

The contact owns a 2021 Toyota Rav4 Hybrid. The contact stated that on two separate occasions, while driving at high rates of speed, the vehicle stalled after slamming on the brake pedal. The contact waited approximately 20-30 seconds after the initial failure before being able to restart the vehicle and resume normal driving operation. The manufacturer was notified of the failure and a claim was filed. The vehicle was not diagnosed or repaired. The failure mileage was approximately 62,000.

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Lane Departure: AssistToo few reports for a range350 mi1 (sparse)
ODI 11388255 · 350 mi

1. CAR WOULDN'T START. LEFT STRANDED WITHOUT VEHICLE. 2. CRUISE CONTROL TURNED OFF AND WOULD NEVER TURN BACK ON FOR THE DURATION OF MY 30 MINUTE DRIVE. 3. THE CRUISE CONTROL ACCELERATED PAST THE SET LIMIT. IT WAS CHALLENGING TO GET IT TO STOP ACCELERATING. IT DIDN'T STOP RIGHT AWAY EITHER. SCARED ME TO DEATH. 4. INSTRUMENT PANEL WAS FLICKERING BRIGHT TO DIM CONSTANT AND THEN SETTLE AT DIM DURING DAYLIGHT HOURS IN THE BROAD DAYLIGHT. 5. PHONE CHARGER NOT WORKING PROPERLY. MY PHONE IS NOT MOVING AROUND EITHER. …

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Service BrakesToo few reports for a range8,000 mi1 (sparse)
ODI 11431988 · 8,000 mi

The contact owns a 2021Toyota RAV4 Hybrid. The contact stated while driving approximately 10 mph, the vehicle failed to stop while the brake pedal was depressed which resulted in the contact crashing into two parked vehicles where it eventually came to a stop after crashing into a curb. The contact was also concerned that the air bags failed to deploy. The contact stated no warning lights were illuminated. A police report was filed and the vehicle was towed to a local mechanic and then towed again to a local dealer where it was awaiting diagnos…

Look up ODI 11431988 at NHTSA ↗

Service Brakes, HydraulicToo few reports for a range60,000 mi1 (sparse)
ODI 11631020 · 60,000 mi

The contact owns a 2021 Toyota Rav4 Hybrid. The contact stated while driving at an undisclosed speed, the brake pedal was depressed and traveled to the floorboard with “BRAKE Failure” message displayed. The contact engaged the parking brake to stop the vehicle. The vehicle was restarted and taken to an independent mechanic to be diagnosed. The contact was informed that the traction control electronic control unit had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted; however, the vehicle was not diagnosed …

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Traction Control SystemToo few reports for a range60,000 mi1 (sparse)
ODI 11631020 · 60,000 mi

The contact owns a 2021 Toyota Rav4 Hybrid. The contact stated while driving at an undisclosed speed, the brake pedal was depressed and traveled to the floorboard with “BRAKE Failure” message displayed. The contact engaged the parking brake to stop the vehicle. The vehicle was restarted and taken to an independent mechanic to be diagnosed. The contact was informed that the traction control electronic control unit had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted; however, the vehicle was not diagnosed …

Look up ODI 11631020 at NHTSA ↗

Vehicle Speed ControlToo few reports for a range350 mi1 (sparse)
ODI 11388255 · 350 mi

1. CAR WOULDN'T START. LEFT STRANDED WITHOUT VEHICLE. 2. CRUISE CONTROL TURNED OFF AND WOULD NEVER TURN BACK ON FOR THE DURATION OF MY 30 MINUTE DRIVE. 3. THE CRUISE CONTROL ACCELERATED PAST THE SET LIMIT. IT WAS CHALLENGING TO GET IT TO STOP ACCELERATING. IT DIDN'T STOP RIGHT AWAY EITHER. SCARED ME TO DEATH. 4. INSTRUMENT PANEL WAS FLICKERING BRIGHT TO DIM CONSTANT AND THEN SETTLE AT DIM DURING DAYLIGHT HOURS IN THE BROAD DAYLIGHT. 5. PHONE CHARGER NOT WORKING PROPERLY. MY PHONE IS NOT MOVING AROUND EITHER. …

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Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

4 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-100None

No examples available for this selection.

2024-114None
ODI 11623118

The contact owns a 2021 Toyota Rav4 Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not a…

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ODI 11623189

The contact owns a 2021 Toyota Rav4 Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Look up ODI 11623189 at NHTSA ↗

ODI 11625904

The contact owns a 2021 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Look up ODI 11625904 at NHTSA ↗

2024-122None
ODI 11630933 · 50,000 mi

The contact owns a 2021 Toyota Rav4 Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the SRS warning light was illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and advised the contact to the rent a vehicle. The failure mileage wa…

Look up ODI 11630933 at NHTSA ↗

ODI 11631020 · 60,000 mi

The contact owns a 2021 Toyota Rav4 Hybrid. The contact stated while driving at an undisclosed speed, the brake pedal was depressed and traveled to the floorboard with “BRAKE Failure” message displayed. The contact engaged the parking brake to stop the vehicle. The vehicle was restarted and taken to an independent mechanic to be diagnosed. The contact was informed that the traction control electronic control unit had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted; however, the vehicle was not diagnosed …

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2025-011None
ODI 11634590

The contact owns a 2021 Toyota Rav4 Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Look up ODI 11634590 at NHTSA ↗

2025-021None
ODI 11640570

The contact owns a 2021 Toyota Rav4 Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Look up ODI 11640570 at NHTSA ↗

2025-032None
ODI 11648134

The contact owns a 2021 Toyota Rav4 Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not a…

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ODI 11648719

The contact owns a 2021 Toyota Rav4 Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Look up ODI 11648719 at NHTSA ↗

2025-042None
ODI 11656524

The contact owns a 2021 Toyota Rav4 Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not a…

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ODI 11657600

The contact owns a 2021 Toyota Rav4 Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available .

Look up ODI 11657600 at NHTSA ↗

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-051None
ODI 11738189

I bought the car new in July 2021. All four door locks stopped working around May 2023. In June 2023, I only got one of the four door lock assembly’s replaced. And it’s very expensive to get all four fixed. Now, in May of 2026, I am experiencing the same issue with the lock assembly that was replaced in June 2023. There are so many complaints online about the door locks stopping work. I feel like this should be an urgent recall that needs to be addressed. Huge safety issue.

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2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-09 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 26 reports

2022: 3 complaints · 2023: 6 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2022223
2023356
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
2022500
2023800

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentAir BagsElectrical SystemLane Departure: AssistLatches/Locks/Linkages:Doors:LockService BrakesService Brakes, HydraulicTraction Control SystemVehicle Speed Control
Air Bags—000
1
ODI 11431988 · 8,000 mi

The contact owns a 2021Toyota RAV4 Hybrid. The contact stated while driving approximately 10 mph, the vehicle failed to stop while the brake pedal was depressed which resulted in the contact crashing into two parked vehicles where it eventually came to a stop after crashing into a curb. The contact was also concerned that the air bags failed to deploy. The contact stated no warning lights were illuminated. A police report was filed and the vehicle was towed to a local mechanic and then towed again to a local dealer where it was awaiting diagnos…

Look up ODI 11431988 at NHTSA ↗

000
Electrical System0—
1
ODI 11388255 · 350 mi

1. CAR WOULDN'T START. LEFT STRANDED WITHOUT VEHICLE. 2. CRUISE CONTROL TURNED OFF AND WOULD NEVER TURN BACK ON FOR THE DURATION OF MY 30 MINUTE DRIVE. 3. THE CRUISE CONTROL ACCELERATED PAST THE SET LIMIT. IT WAS CHALLENGING TO GET IT TO STOP ACCELERATING. IT DIDN'T STOP RIGHT AWAY EITHER. SCARED ME TO DEATH. 4. INSTRUMENT PANEL WAS FLICKERING BRIGHT TO DIM CONSTANT AND THEN SETTLE AT DIM DURING DAYLIGHT HOURS IN THE BROAD DAYLIGHT. 5. PHONE CHARGER NOT WORKING PROPERLY. MY PHONE IS NOT MOVING AROUND EITHER. …

Look up ODI 11388255 at NHTSA ↗

0000
1
ODI 11388255 · 350 mi

1. CAR WOULDN'T START. LEFT STRANDED WITHOUT VEHICLE. 2. CRUISE CONTROL TURNED OFF AND WOULD NEVER TURN BACK ON FOR THE DURATION OF MY 30 MINUTE DRIVE. 3. THE CRUISE CONTROL ACCELERATED PAST THE SET LIMIT. IT WAS CHALLENGING TO GET IT TO STOP ACCELERATING. IT DIDN'T STOP RIGHT AWAY EITHER. SCARED ME TO DEATH. 4. INSTRUMENT PANEL WAS FLICKERING BRIGHT TO DIM CONSTANT AND THEN SETTLE AT DIM DURING DAYLIGHT HOURS IN THE BROAD DAYLIGHT. 5. PHONE CHARGER NOT WORKING PROPERLY. MY PHONE IS NOT MOVING AROUND EITHER. …

Look up ODI 11388255 at NHTSA ↗

Lane Departure: Assist0
1
ODI 11388255 · 350 mi

1. CAR WOULDN'T START. LEFT STRANDED WITHOUT VEHICLE. 2. CRUISE CONTROL TURNED OFF AND WOULD NEVER TURN BACK ON FOR THE DURATION OF MY 30 MINUTE DRIVE. 3. THE CRUISE CONTROL ACCELERATED PAST THE SET LIMIT. IT WAS CHALLENGING TO GET IT TO STOP ACCELERATING. IT DIDN'T STOP RIGHT AWAY EITHER. SCARED ME TO DEATH. 4. INSTRUMENT PANEL WAS FLICKERING BRIGHT TO DIM CONSTANT AND THEN SETTLE AT DIM DURING DAYLIGHT HOURS IN THE BROAD DAYLIGHT. 5. PHONE CHARGER NOT WORKING PROPERLY. MY PHONE IS NOT MOVING AROUND EITHER. …

Look up ODI 11388255 at NHTSA ↗

—0000
1
ODI 11388255 · 350 mi

1. CAR WOULDN'T START. LEFT STRANDED WITHOUT VEHICLE. 2. CRUISE CONTROL TURNED OFF AND WOULD NEVER TURN BACK ON FOR THE DURATION OF MY 30 MINUTE DRIVE. 3. THE CRUISE CONTROL ACCELERATED PAST THE SET LIMIT. IT WAS CHALLENGING TO GET IT TO STOP ACCELERATING. IT DIDN'T STOP RIGHT AWAY EITHER. SCARED ME TO DEATH. 4. INSTRUMENT PANEL WAS FLICKERING BRIGHT TO DIM CONSTANT AND THEN SETTLE AT DIM DURING DAYLIGHT HOURS IN THE BROAD DAYLIGHT. 5. PHONE CHARGER NOT WORKING PROPERLY. MY PHONE IS NOT MOVING AROUND EITHER. …

Look up ODI 11388255 at NHTSA ↗

Latches/Locks/Linkages:Doors:Lock000—0000
Service Brakes
1
ODI 11431988 · 8,000 mi

The contact owns a 2021Toyota RAV4 Hybrid. The contact stated while driving approximately 10 mph, the vehicle failed to stop while the brake pedal was depressed which resulted in the contact crashing into two parked vehicles where it eventually came to a stop after crashing into a curb. The contact was also concerned that the air bags failed to deploy. The contact stated no warning lights were illuminated. A police report was filed and the vehicle was towed to a local mechanic and then towed again to a local dealer where it was awaiting diagnos…

Look up ODI 11431988 at NHTSA ↗

000—000
Service Brakes, Hydraulic00000—
1
ODI 11631020 · 60,000 mi

The contact owns a 2021 Toyota Rav4 Hybrid. The contact stated while driving at an undisclosed speed, the brake pedal was depressed and traveled to the floorboard with “BRAKE Failure” message displayed. The contact engaged the parking brake to stop the vehicle. The vehicle was restarted and taken to an independent mechanic to be diagnosed. The contact was informed that the traction control electronic control unit had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted; however, the vehicle was not diagnosed …

Look up ODI 11631020 at NHTSA ↗

0
Traction Control System00000
1
ODI 11631020 · 60,000 mi

The contact owns a 2021 Toyota Rav4 Hybrid. The contact stated while driving at an undisclosed speed, the brake pedal was depressed and traveled to the floorboard with “BRAKE Failure” message displayed. The contact engaged the parking brake to stop the vehicle. The vehicle was restarted and taken to an independent mechanic to be diagnosed. The contact was informed that the traction control electronic control unit had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted; however, the vehicle was not diagnosed …

Look up ODI 11631020 at NHTSA ↗

—0
Vehicle Speed Control0
1
ODI 11388255 · 350 mi

1. CAR WOULDN'T START. LEFT STRANDED WITHOUT VEHICLE. 2. CRUISE CONTROL TURNED OFF AND WOULD NEVER TURN BACK ON FOR THE DURATION OF MY 30 MINUTE DRIVE. 3. THE CRUISE CONTROL ACCELERATED PAST THE SET LIMIT. IT WAS CHALLENGING TO GET IT TO STOP ACCELERATING. IT DIDN'T STOP RIGHT AWAY EITHER. SCARED ME TO DEATH. 4. INSTRUMENT PANEL WAS FLICKERING BRIGHT TO DIM CONSTANT AND THEN SETTLE AT DIM DURING DAYLIGHT HOURS IN THE BROAD DAYLIGHT. 5. PHONE CHARGER NOT WORKING PROPERLY. MY PHONE IS NOT MOVING AROUND EITHER. …

Look up ODI 11388255 at NHTSA ↗

1
ODI 11388255 · 350 mi

1. CAR WOULDN'T START. LEFT STRANDED WITHOUT VEHICLE. 2. CRUISE CONTROL TURNED OFF AND WOULD NEVER TURN BACK ON FOR THE DURATION OF MY 30 MINUTE DRIVE. 3. THE CRUISE CONTROL ACCELERATED PAST THE SET LIMIT. IT WAS CHALLENGING TO GET IT TO STOP ACCELERATING. IT DIDN'T STOP RIGHT AWAY EITHER. SCARED ME TO DEATH. 4. INSTRUMENT PANEL WAS FLICKERING BRIGHT TO DIM CONSTANT AND THEN SETTLE AT DIM DURING DAYLIGHT HOURS IN THE BROAD DAYLIGHT. 5. PHONE CHARGER NOT WORKING PROPERLY. MY PHONE IS NOT MOVING AROUND EITHER. …

Look up ODI 11388255 at NHTSA ↗

0000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

3 patterns with matching reports.

Brake response concerns

3 mentions · 13.6% of complaints

Median mileage: 60,000 mi (3 usable records).

ODI 11431988 · 8,000 mi

The contact owns a 2021Toyota RAV4 Hybrid. The contact stated while driving approximately 10 mph, the vehicle failed to stop while the brake pedal was depressed which resulted in the contact crashing into two parked vehicles where it eventually came to a stop after crashing into a curb. The contact was also concerned that the air bags failed to deploy. The contact stated no warning lights were illuminated. A police report was filed and the vehicle was towed to a local mechanic and then towed again to a local dealer where it was awaiting diagnos…

Look up ODI 11431988 at NHTSA ↗

ODI 11568053 · 62,000 mi

The contact owns a 2021 Toyota Rav4 Hybrid. The contact stated that on two separate occasions, while driving at high rates of speed, the vehicle stalled after slamming on the brake pedal. The contact waited approximately 20-30 seconds after the initial failure before being able to restart the vehicle and resume normal driving operation. The manufacturer was notified of the failure and a claim was filed. The vehicle was not diagnosed or repaired. The failure mileage was approximately 62,000.

Look up ODI 11568053 at NHTSA ↗

ODI 11631020 · 60,000 mi

The contact owns a 2021 Toyota Rav4 Hybrid. The contact stated while driving at an undisclosed speed, the brake pedal was depressed and traveled to the floorboard with “BRAKE Failure” message displayed. The contact engaged the parking brake to stop the vehicle. The vehicle was restarted and taken to an independent mechanic to be diagnosed. The contact was informed that the traction control electronic control unit had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted; however, the vehicle was not diagnosed …

Look up ODI 11631020 at NHTSA ↗

Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Warning lights and dashboard alerts

2 mentions · 9.1% of complaints

Median mileage: 29,000 mi (2 usable records).

ODI 11431988 · 8,000 mi

The contact owns a 2021Toyota RAV4 Hybrid. The contact stated while driving approximately 10 mph, the vehicle failed to stop while the brake pedal was depressed which resulted in the contact crashing into two parked vehicles where it eventually came to a stop after crashing into a curb. The contact was also concerned that the air bags failed to deploy. The contact stated no warning lights were illuminated. A police report was filed and the vehicle was towed to a local mechanic and then towed again to a local dealer where it was awaiting diagnos…

Look up ODI 11431988 at NHTSA ↗

ODI 11630933 · 50,000 mi

The contact owns a 2021 Toyota Rav4 Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the SRS warning light was illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and advised the contact to the rent a vehicle. The failure mileage wa…

Look up ODI 11630933 at NHTSA ↗

Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

1 mentions · 4.5% of complaints

Median mileage: 62,000 mi (1 usable records).

ODI 11568053 · 62,000 mi

The contact owns a 2021 Toyota Rav4 Hybrid. The contact stated that on two separate occasions, while driving at high rates of speed, the vehicle stalled after slamming on the brake pedal. The contact waited approximately 20-30 seconds after the initial failure before being able to restart the vehicle and resume normal driving operation. The manufacturer was notified of the failure and a claim was filed. The vehicle was not diagnosed or repaired. The failure mileage was approximately 62,000.

Look up ODI 11568053 at NHTSA ↗

Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b