Auto Recall Watch
U.S. public vehicle records

Toyota RAV4 HYBRID electrical problems

11 complaint narratives mention electrical terms.

Key facts

144 owner complaints analyzed

12 distinct recall campaigns

6,300 mi median reported failure mileage

Scope: 2016 to 2026 model years. Data updated: . 85 complaints include usable failure mileage. View data status.

Electrical and battery issues evidence

11 of 144 complaints match this topic (7.6%). The keyword filter can include complaints that mention a transmission without reporting its failure. View matching rules.

Owner report 11544590 · 2023-09-14 (September 14, 2023)

The contact owns a 2017 Toyota RAV4 Hybrid. The contact stated that on numerous occasions while the vehicle was being charged, the battery intermittently failed to charge. As a result, the vehicle failed to start. The contact stated that unknown warning lights were illuminated but turned off after the battery was on charge mode. The vehicle was taken to the dealer where the cause of the failure could not be determined, and the failure recurred. The vehicle was not repaired. The manufacture was notified of the failure and the contact was informe…

Owner-reported narrative. 41,000 miles reported. Look up ODI 11544590 at NHTSA ↗

Owner report 11642781 · 2025-02-14 (February 14, 2025)

The contact owns a 2018 Toyota Rav4 Hybrid. The contact stated that the vehicle was difficult to start. The contact recharged the vehicle and the vehicle restarted. The vehicle was taken to Toyo Cars, where it was diagnosed with an auxiliary battery failure. The dealer was contacted to order the part, but the part was not available. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the part was not available due to the global pandemic. The failure mileage was approximately 32,000.

Owner-reported narrative. 32,000 miles reported. Look up ODI 11642781 at NHTSA ↗

Owner report 11204777 · 2019-04-30 (April 30, 2019)

I AM CONCERNED THAT THE DESIGN OF THE 'SMART KEY' SYSTEM IS SUCH THAT IT WOULD BE POSSIBLE TO INADVERTENTLY LEAVE THE CAR RUNNING AFTER PARKING THE CAR IN A HOME GARAGE, THEREBY ALLOWING DANGEROUS CARBON MONOXIDE TO ACCUMULATE IN THE HOME. THIS MIGHT HAPPEN BECAUSE OF TWO DESIGN FEATURES OF THE CAR: 1) THE SMART KEY SYSTEM ALLOWS THE CAR ENGINE TO RUN, WHEN THE KEY IS REMOVED FROM THE CAR. WITH TRADITIONAL KEYS, REMOVING THE KEY TURNS OFF THE ENGINE. WITH A 'SMART KEY,' REMOVING THE KEY DOES NOT TURN OFF THE ENGINE/HYBRID SYSTEM. THE O…

Owner-reported narrative. 100 miles reported. Look up ODI 11204777 at NHTSA ↗

Owner report 11650172 · 2025-03-24 (March 24, 2025)

The contact owns a 2019 Toyota Rav4 Hybrid. The contact stated while driving 35-40 MPH, the message "Hybrid System Malfunction" was displayed. The contact pulled over to the side of the road and contacted the dealer, and was informed that the vehicle was safe to drive. The vehicle was taken to the dealer, where it was diagnosed with excessive corrosion to the high voltage wiring harness between the high voltage traction motor and the high voltage battery. The dealer informed the contact that the failure could lead to a vehicle occupant being el…

Owner-reported narrative. 115,000 miles reported. Look up ODI 11650172 at NHTSA ↗

Owner report 11343550 · 2020-08-05 (August 5, 2020)

TL* THE CONTACT OWNS A 2020 TOYOTA RAV4 HYBRID. THE CONTACT STATED THAT THE STEERING WAS FIRM AT VEHICLE START-UP. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED THAT THE SERVICE STEERING WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO CENTRAL CITY TOYOTA LOCATED 4800 CHESTNUT ST, PHILADELPHIA, PA 19139, [phone removed], TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO PROVIDE A CAUSE FOR THE FAILURE. THE CONTACT WAS INFORMED THAT THE BATTERY VOLTAGE WAS LOW AND NEEDED TO BE REPLACED OR RECHARGED. THE…

Owner-reported narrative. Look up ODI 11343550 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

144 unique complaints in this selection. Analysis snapshot: 2026-10-01.

59.0%Usable mileage85 / 144 records
100.0%Valid incident date144 / 144 records
100.0%Valid filing date144 / 144 records
100.0%Ordered incident and filing dates144 / 144 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component20162017201820192020202120222023202420252026
Air Bags
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

16.7%
ODI 11088495 · 2,000 mi

TL* THE CONTACT OWNS A 2018 TOYOTA RAV4 HYBRID. WHILE DRIVING 35 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. THERE WERE NO WARNING INDICATORS ILLUMINATED. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE AND A GUARDRAIL. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER (THOMPSONS TOYOTA, 140 FORNI RD, PLACERVILLE, CA 95667), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND ADVISED THE CONTACT TO WAIT FOR THE DEALER'S DI…

Look up ODI 11088495 at NHTSA ↗

14.5%
ODI 11403849 · 22,868 mi

TL* THE CONTACT OWNS A 2019 TOYOTA RAV4 HYBRID. THE CONTACT STATED WHILE HIS WIFE WAS STOPPED, A GMC YUKON CRASHED INTO THE REAR OF VEHICLE. THE AIR BAG FAILED TO DEPLOYED. THE DRIVER SUSTAINED INJURIES TO THE FACE AND MEDICAL ATTENTION WAS PROVIDED. A POLICE REPORT WAS NOT FILED. THERE WAS NO REPORTED FIRE. THE VEHICLE WAS TOWED TO LAKESIDE TOYOTA 3701 N CAUSEWAY BLVD, METAIRIE, LA 70002[phone removed] BUT VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 22,868. THE VIN WAS NOT AVAILABLE. *DT…

Look up ODI 11403849 at NHTSA ↗

430.8%
ODI 11629208

The contact owns a 2020 Toyota Rav4 Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Look up ODI 11629208 at NHTSA ↗

1777.3%
ODI 11431988 · 8,000 mi

The contact owns a 2021Toyota RAV4 Hybrid. The contact stated while driving approximately 10 mph, the vehicle failed to stop while the brake pedal was depressed which resulted in the contact crashing into two parked vehicles where it eventually came to a stop after crashing into a curb. The contact was also concerned that the air bags failed to deploy. The contact stated no warning lights were illuminated. A police report was filed and the vehicle was towed to a local mechanic and then towed again to a local dealer where it was awaiting diagnos…

Look up ODI 11431988 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

120.0%
ODI 11719906 · 15,000 mi

The contact owns a 2025 Toyota Rav4 Hybrid. The contact stated that while driving 50 MPH, another vehicle driving at an unknown speed crashed into the rear passenger's side of the vehicle, causing the front driver's side of the vehicle to hit a wooden post, and the vehicle came to a stop. The wooden post was bent. The air bags failed to deploy. There was no warning light illuminated after the crash. The contact was shaking and was taken to the hospital by an ambulance. The contact underwent a CT scan and X-rays, but no issues were found. The co…

Look up ODI 11719906 at NHTSA ↗

313.6%
ODI 11749012

Parking Assistance malfunction as well as an SRS airbag malfunction. I am submitting this complaint to report a potential safety concern involving a new 2026 Toyota RAV4 that I purchased from an authorized Toyota dealership. Shortly after taking delivery of the vehicle, I began receiving multiple warning lights and error messages. Because I was concerned that a brand-new vehicle was experiencing these issues, I took it to my local Toyota dealership for diagnosis. According to the service department, the issues appear to be related to afterma…

Look up ODI 11749012 at NHTSA ↗

Unknown Or Other
529.4%
ODI 10854672 · 1,800 mi

THE LANE DEPARTURE SYSTEM SHOWS AS "OFF" IN THE STATUS SCREEN HOWEVER IT IS TURNED "ON" IN THE MENU. IT HAS BEEN ON SINCE I BOUGHT IT AND RESPONSIVE, SO I KNOW HOW IT WORKS. \ HOWEVER, SINCE YESTERDAY, WHEN IT SNOWED, I RECEIVED AN ERROR ABOUT PARKING ASSIST NOT WORKING - IT WAS ASSUMED THIS HAPPENED WHEN SNOW BUILT UP ON THE SENSORS, AND AT ONE POINT IT ACTUALLY SAID THAT, WHEN I PUT VEHICLE IN REVERSE AND IT SAW SNOWFLAKES. THAT PROBLEM CLEARED, AND THAT WAS THAT. BUT OUT OF THE BLUE, THE LDA SAYS OFF, EVEN THOUGH TURNED ON, AND DI…

Look up ODI 10854672 at NHTSA ↗

214.3%
ODI 11051832 · 12,273 mi

THE SUNROOF SPONTANEOUSLY SHATTERED WHILE DRIVING THE CAR AT A SPEED OF APPROXIMATELY 60 MPH ON THE HIGHWAY. NO OTHER CARS WERE AHEAD ON THE ROAD AT THE TIME AND THERE WERE NO OVERPASSES. THERE WAS NO DEBRIS FROM THE ROAD OR OVERHEAD. SUNNY DAY, APPROXIMATELY 45 DEGREES. AFTER MARKET CROSSBARS HAD BEEN INSTALLED BY THE DEALER 6 DAYS PRIOR. UNABLE TO DETERMINE IF DEALER CAUSED DAMAGE; DEALER CLAIMS THEY DID NOT. CAR HAD BEEN DRIVEN MINIMALLY SINCE CROSSBAR INSTALLATION. ROOF OF CAR DOES NOT SHOW ANY INDICATION OF DAMAGE.

Look up ODI 11051832 at NHTSA ↗

533.3%
ODI 11112754

THE LANE DEPARTURE ALARM ON THE 2018 TOYOTA RAV4 HYBRID IS VIRTUALLY INAUDIBLE AND REPRESENTS A SAFETY HAZARD.

Look up ODI 11112754 at NHTSA ↗

14.5%
ODI 11204777 · 100 mi

I AM CONCERNED THAT THE DESIGN OF THE 'SMART KEY' SYSTEM IS SUCH THAT IT WOULD BE POSSIBLE TO INADVERTENTLY LEAVE THE CAR RUNNING AFTER PARKING THE CAR IN A HOME GARAGE, THEREBY ALLOWING DANGEROUS CARBON MONOXIDE TO ACCUMULATE IN THE HOME. THIS MIGHT HAPPEN BECAUSE OF TWO DESIGN FEATURES OF THE CAR: 1) THE SMART KEY SYSTEM ALLOWS THE CAR ENGINE TO RUN, WHEN THE KEY IS REMOVED FROM THE CAR. WITH TRADITIONAL KEYS, REMOVING THE KEY TURNS OFF THE ENGINE. WITH A 'SMART KEY,' REMOVING THE KEY DOES NOT TURN OFF THE ENGINE/HYBRID SYSTEM. THE O…

Look up ODI 11204777 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

120.0%
ODI 11733819

The moon roof glass seems somehow dangerously tight or prone to exploding. This could endanger passengers and other vehicles. Out of seemingly nowhere the moon roof exploded while driving off the high way. I saw no flying object. We were not behind other vehicles that could have kicked something up. We hadn’t gone under a bridge. Glass began to crack and tinkle and cascade off the vehicle, possibly endangering other cars behind us. Also, the broken glass might have fallen in onto passengers. We slowed and exited the highway, and inspected t…

Look up ODI 11733819 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

1045.5%
ODI 11735616

I was sitting in car, not moving. Heard loud pop. When parked checked and rear driver side triangle window was totally cracked with small hole - cracking/shattering on inside. Outer layer shows cracks (like spider web) but still has surface intact. Purchased this vehicle on 13 Feb 2026. Toyota thus far not assisting with repair.

Look up ODI 11735616 at NHTSA ↗

Electrical System
00.0%

No examples available for this selection.

321.4%
ODI 11120657 · 1,123 mi

PURCHASED 02/13/17. MAR VA TO FL, SEAT HEATER ON, NOTICED HOT SMELL SEAT GOT EXTREMELY HOT, TURNED IT OFF, TAKES 10-15 MINS TO COOL DOWN WHILE IN SEAT. DAY 2 OF TRIP, HAPPENED AGAIN. STOPPED AT REST AREA, JEANS STUCK TO LEG, EXAM SHOWED RED POPPED BLISTER ON UPPER RIGHT LEG, EXTREMELY PAINFUL. APPLIED BURN CREAM AND BANDAID. DROVE TO FRIENDS, SITTING ON LEFT CHEEK. TOOK PICS, WENT TO URGENT CARE. DIAGNOSIS 2ND DEGREE BURN. 3/23 DEALER INSPECTED SEAT HEATER, STATED IT'S DESIGNED TO SHUT OFF AT 107 BUT WOULD PUT IN SYSTEM INCASE IT HAPPENED AGA…

Look up ODI 11120657 at NHTSA ↗

16.7%
ODI 11642781 · 32,000 mi

The contact owns a 2018 Toyota Rav4 Hybrid. The contact stated that the vehicle was difficult to start. The contact recharged the vehicle and the vehicle restarted. The vehicle was taken to Toyo Cars, where it was diagnosed with an auxiliary battery failure. The dealer was contacted to order the part, but the part was not available. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the part was not available due to the global pandemic. The failure mileage was approximately 32,000.

Look up ODI 11642781 at NHTSA ↗

14.5%
ODI 11650172 · 115,000 mi

The contact owns a 2019 Toyota Rav4 Hybrid. The contact stated while driving 35-40 MPH, the message "Hybrid System Malfunction" was displayed. The contact pulled over to the side of the road and contacted the dealer, and was informed that the vehicle was safe to drive. The vehicle was taken to the dealer, where it was diagnosed with excessive corrosion to the high voltage wiring harness between the high voltage traction motor and the high voltage battery. The dealer informed the contact that the failure could lead to a vehicle occupant being el…

Look up ODI 11650172 at NHTSA ↗

215.4%
ODI 11528079 · 23,000 mi

The contact owns a 2020 Toyota Rav4 Hybrid. The contact stated while using the A/C, there was an abnormally foul odor coming from the vents. The vehicle was taken to a dealer where a mechanic discovered mice had entered the vehicle through an opening in the engine and that droppings were found in the air filter housing. The air filter was replaced, and the contact was advised to use Lysol spray to spray the air cabin. Upon investigation, the contact's husband discovered that the wiring was made of soy-based materials which attracted rodents to …

Look up ODI 11528079 at NHTSA ↗

29.1%
ODI 11388255 · 350 mi

1. CAR WOULDN'T START. LEFT STRANDED WITHOUT VEHICLE. 2. CRUISE CONTROL TURNED OFF AND WOULD NEVER TURN BACK ON FOR THE DURATION OF MY 30 MINUTE DRIVE. 3. THE CRUISE CONTROL ACCELERATED PAST THE SET LIMIT. IT WAS CHALLENGING TO GET IT TO STOP ACCELERATING. IT DIDN'T STOP RIGHT AWAY EITHER. SCARED ME TO DEATH. 4. INSTRUMENT PANEL WAS FLICKERING BRIGHT TO DIM CONSTANT AND THEN SETTLE AT DIM DURING DAYLIGHT HOURS IN THE BROAD DAYLIGHT. 5. PHONE CHARGER NOT WORKING PROPERLY. MY PHONE IS NOT MOVING AROUND EITHER. …

Look up ODI 11388255 at NHTSA ↗

120.0%
ODI 11497038 · 2,000 mi

The contact owns a 2022 Toyota Rav4 Hybrid. The contact stated while driving 30 MPH in rainy and cold weather, a message indicating that the Pre-Collision sensors of the vehicle were disabled was displayed. Additionally, the instrument cluster turned off. The contact stated that as her husband veered to the side of the road and wiped the front sensors on the front bumper, the instrument cluster turned on temporarily. The contact's husband wiped the front sensors on the front bumper several times; however, the failure persisted. The contact stat…

Look up ODI 11497038 at NHTSA ↗

337.5%
ODI 11626769 · 5,000 mi

The contact owns a 2023 Toyota Rav4 Hybrid. The contact stated while driving 15-20 MPH, the vehicle unexpectedly stopped. There were no warning lights illuminated. The contact attempted to restart the vehicle several times. After the failure, the engine and brake warning lights illuminated. The contact called the local dealer and was informed to hold the key fob near the ignition. The contact turned on the hazard lights and called AAA, who towed the vehicle to the local dealer. The dealer determined there was no input and the vehicle failed to …

Look up ODI 11626769 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

29.1%
ODI 11749012

Parking Assistance malfunction as well as an SRS airbag malfunction. I am submitting this complaint to report a potential safety concern involving a new 2026 Toyota RAV4 that I purchased from an authorized Toyota dealership. Shortly after taking delivery of the vehicle, I began receiving multiple warning lights and error messages. Because I was concerned that a brand-new vehicle was experiencing these issues, I took it to my local Toyota dealership for diagnosis. According to the service department, the issues appear to be related to afterma…

Look up ODI 11749012 at NHTSA ↗

Fuel/Propulsion System
15.9%
ODI 11092038 · 20,192 mi

I FILLED MY CAR WITH FULL TANK I AM ONLY RUNNING MY CAR JUST GAVE ME 248 MILES THE FUEL TANK LIGHT WAS FLASHED .AND THE CAR SUPPOSED TO GO FOR 339 OR 349 MILES WITH FULL TANK I WANT TO DOWNTOWN MIAMI FROM TAMPA I WAS SUPPOSED TO STOP TO FULL IT AGAIN.

Look up ODI 11092038 at NHTSA ↗

00.0%

No examples available for this selection.

213.3%
ODI 11204012 · 6,300 mi

I PULLED INTO A PARKING SPOT. IT WAS SLOPED BACKWARD. THE CAR WAS STOPPED COMPLETELY, AND SILENT. I WAS DISTRACTED BY A MINOR TASK, AND THEN EXITED THE CAR, INADVERTENTLY WITH THE POWER ON AND THE TRANSMISSION IN DRIVE, NOT PARK. WHEN I NOTICED THAT I COULD NOT LOCK THE CAR, AND REALIZED THAT THE CAR WAS STILL ENERGIZED, I REACHED OVER AND PRESSED THE ON BUTTON TO TURN-OFF THE CAR-- WHICH IT DID. AT WHICH POINT THE CARD IMMEDIATELY HEADED BACKWARDS, DOWNHILL, CROSSED A STREET WHILE I WAS TRYING TO SLOW THE CAR FROM OUTSIDE THE DRIVERS DOOR, AND…

Look up ODI 11204012 at NHTSA ↗

1150.0%
ODI 11221485 · 200 mi

TL* THE CONTACT OWNS A 2019 TOYOTA RAV4 HYBRID. WHILE REFUELING THE VEHICLE, THE FUEL GAUGE FAILED TO DISPLAY THE PROPER AMOUNT OF FUEL AND THE CONTACT HEARD AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO WILSON TOYOTA OF AMES (LOCATED AT 2212 S DUFF AVE, AMES, IA 50010, [phone removed]), BUT NO MECHANICAL FAILURE WAS DETECTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 200.

Look up ODI 11221485 at NHTSA ↗

17.7%
ODI 11366542

FUEL TANK WILL FILL UP COMPLETELY

Look up ODI 11366542 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Service Brakes
423.5%
ODI 10910676 · 4,000 mi

AS THE VEHICLE WAS PULLING INTO ITS USUAL PARKING SPOT AT SLOW SPEED WITH THE FOOT BRAKE BEING APPLIED, IT SUDDENLY AND UNCONTROLLABLY ACCELERATED. DESPITE THE FOOT BRAKE BEING FULLY APPLIED, THE VEHICLE COULD NOT BE STOPPED UNTIL IT STRUCK AN UNMOVABLE OBJECT.

Look up ODI 10910676 at NHTSA ↗

214.3%
ODI 11045914 · 3,950 mi

I PULLED INTO MY PARKING SPOT IN MY CONDOMINIUM COMPLEX, WITH MY FOOT ON THE BRAKE PEDAL (AT ZERO MPH). AS I WAS TRYING TO PUT IT INTO PARK, THE VEHICLE SUDDENLY LURCHED FORWARD AND JUMPED INTO THE HILLY WOODS. I PRESSED HARDER ON THE BRAKE PEDAL BUT IT WOULD NOT STOP OR SLOW DOWN AND I WASN'T ABLE TO CONTROL THE STEERING. THE CAR CONTINUED GOING THROUGH THE HILL FULL OF LARGE TREES. FINALLY THE VEHICLE ONLY STOPPED WHEN IT CRASHED INTO A TREE. I HAD A HARD TIME OPENING THE DOOR TO GET OUT OF THE CAR BECAUSE IT WAS WEDGED AGAINST SAID TREE…

Look up ODI 11045914 at NHTSA ↗

213.3%
ODI 11088495 · 2,000 mi

TL* THE CONTACT OWNS A 2018 TOYOTA RAV4 HYBRID. WHILE DRIVING 35 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. THERE WERE NO WARNING INDICATORS ILLUMINATED. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE AND A GUARDRAIL. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER (THOMPSONS TOYOTA, 140 FORNI RD, PLACERVILLE, CA 95667), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND ADVISED THE CONTACT TO WAIT FOR THE DEALER'S DI…

Look up ODI 11088495 at NHTSA ↗

29.1%
ODI 11234732 · 2,000 mi

AS I PULLED IN TO PARKING SPOT CAR ACCELERATES HIT WALL AND SWERVES AND HITS SPARKED VEHICLE.

Look up ODI 11234732 at NHTSA ↗

00.0%

No examples available for this selection.

14.5%
ODI 11431988 · 8,000 mi

The contact owns a 2021Toyota RAV4 Hybrid. The contact stated while driving approximately 10 mph, the vehicle failed to stop while the brake pedal was depressed which resulted in the contact crashing into two parked vehicles where it eventually came to a stop after crashing into a curb. The contact was also concerned that the air bags failed to deploy. The contact stated no warning lights were illuminated. A police report was filed and the vehicle was towed to a local mechanic and then towed again to a local dealer where it was awaiting diagnos…

Look up ODI 11431988 at NHTSA ↗

120.0%
ODI 11475330 · 800 mi

The contact owns a 2022 Toyota RAV4 Hybrid. The contact stated that while driving approximately 70 MPH, the steering wheel suddenly began to turn to the left and the right causing the vehicle to move from lane to lane. Additionally, depressing the brake pedal did not immediately slow or stop the vehicle. The driver was eventually able to regain control of the steering wheel and stopped the vehicle. After turning off and restarting the vehicle, the failure was no longer present and the vehicle operated as normal. The vehicle was later towed to t…

Look up ODI 11475330 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

14.5%
ODI 11722993

Vehicle: 2026 Toyota RAV4 XSE Hybrid Mileage at time of incident: 145 miles While driving on the highway with my family, I was passing a semi-truck when the vehicle suddenly and aggressively applied the brakes without any warning. The braking was strong enough that the vehicle shook violently and nearly caused me to lose control. This placed my family and surrounding drivers in immediate danger. The unintended braking occurred three times within approximately ten minutes while traveling at highway speed. At the time of the events I was focus…

Look up ODI 11722993 at NHTSA ↗

Structure:Body
317.6%
ODI 10916849 · 2,000 mi

I WAS PARKING MY VEHICLE IN A PARKING SPACE (ON AN INCLINE) WHEN I APPLIED THE BREAKS, THE CAR LURCHED FORWARD JUMPED A RAISED SIDEWALK AND CAME TO A STOP AFTER HITTING THE CONCRETE WALL OF A BUILDING. IT CAUSED DAMAGE TO THE BUILDING AND THE FRONT OF THE VEHICLE. I HAD THE VEHICLE CHECKED AT THE PURCHASING DEALER AND THEY FOUND NOTHING WRONG.

Look up ODI 10916849 at NHTSA ↗

214.3%
ODI 10972364 · 150 mi

I PURCHASED A 2017 RAV4 FROM BIG2TOYOTA IN CHANDLER AZ ON THE 23RD OF MARCH 2017.THERE WERE SEVERAL COMMUNICATIONS WITH SALES PERSON PHIL HARMON CONCERNING THE PURCHASE.I HAD DONE SOME RESEARCH ON THIS VEHICLE AND SAW A COUPLE OF COMPLAINTS ABOUT MOVEMENT OF THE HOOD WHEN DRIVING, SOME EVEN DESCRIBED AND FLOPPY HOOD. I ASKED, BY EMAIL, MR. HARMON IF HE KNEW ANYTHING OF THIS PROBLEM. HE REPLIED THAT HE HAD NEVER HEARD OF IT. I LIVE IN THE TUCSON AREA, ABOUT 100 MILES FROM WHERE I PURCHASED MY NEW CAR. WHILE DRIVING MY NEW CAR HOME I NOTICED THAT…

Look up ODI 10972364 at NHTSA ↗

16.7%
ODI 11172373 · 11,000 mi

WE WERE DRIVING ON I 80 APPROXIMATELY 1 MILE WEST OF DIXON AT ABOUT 65MPH. THE DAY WAS SUNNY AND TEMPERATURE APPROXIMATELY 60F. THERE WAS NO OVERPASS NEARBY. WE THEN HEARD AN EXPLOSION LIKE A SHOTGUN BLAST AND GLASS CAME INTO THE PASSENGER COMPARTMENT THROUGH THE PARTIALLY OPEN SUNSHADE ON THE ROOF. NO ONE WAS INJURED. WE TOOK THE NEXT EXIT AND DISCOVERED THE MOON ROOF HAD EXPLODED. THE MAJORITY OF GLASS WAS GONE, INDICATING IT HAD GONE UP INTO THE AIR. THE CAR IS 7 MONTHS OLD. IT'S EXTREMELY UNLIKELY ANY OBJECT HIT THE MOON ROOF FROM ABOVE SO …

Look up ODI 11172373 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

120.0%
ODI 11733819

The moon roof glass seems somehow dangerously tight or prone to exploding. This could endanger passengers and other vehicles. Out of seemingly nowhere the moon roof exploded while driving off the high way. I saw no flying object. We were not behind other vehicles that could have kicked something up. We hadn’t gone under a bridge. Glass began to crack and tinkle and cascade off the vehicle, possibly endangering other cars behind us. Also, the broken glass might have fallen in onto passengers. We slowed and exited the highway, and inspected t…

Look up ODI 11733819 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

120.0%
ODI 11739565

I had been driving for over an hour and heard a sudden explosion that made me think there was a gunshot and heard glass shattering but couldn't see anything. I was fearful so I drove further down to the fire dept to assess to the damage and ensure no one was following me. Called 911 for help because I was so shaken. Discovered the back portion of my panoramic sunroof had exploded.

Look up ODI 11739565 at NHTSA ↗

418.2%
ODI 11742640

As I was traveling on the highway, the sunglasses holder opened and my sunglasses fell out and impaired my vision. FORTUNATELY, I was able to maintain control of the vehicle and the glasses did not fall to the floor and interfere with the gas or brake pedal operation. The sunglass holder latch does not operate properly and does not latch or stay closed. Called Toyota and was informed there were no other reports or TSP advisory, however encountered many similar incidents on. Reddit threads.

Look up ODI 11742640 at NHTSA ↗

Visibility/Wiper
317.6%
ODI 10851318 · 600 mi

IN FULL SUN CONDITIONS, INFORMATION SCREEN IS WASHED-OUT. TRIED CONTRAST ADJUSTMENT WITH NO SUCCESS. FRONT - SIDE WINDOWS ARE TINTED AS ALLOWED BY ARIZONA VEHICLE CODE.

Look up ODI 10851318 at NHTSA ↗

214.3%
ODI 10946793 · 2,550 mi

WHILE DRIVING ON A CITY STREET I HEARD A LARGE NOISE THAT SOUNDED LIKE A GUN SHOT. I PULLED OVER TO LOOK AT THE CAR TO SEE IF IT HAD BEEN SHOT. I SAW NOTHING OUT OF THE ORDINARY. IT WAS APPROXIMATELY 0-15 DEGREES F AT THE TIME. LATER WHILE LOOKING OUT MY SECOND STORY WINDOW I NOTICED A SPOT THAT APPEARED TO BE THAWED OUT ON THE ROOF OF MY CAR. UPON FURTHER INSPECTION I NOTICED THE SUNROOF HAD BEEN SHATTERED. THERE WAS A LARGE HOLE IN THE CENTER OF THE SUNROOF. IT WAS A GOOD THING THAT MY INTERIOR SUNROOF SHADE WAS CLOSED AT THE TIME THE SUNROOF…

Look up ODI 10946793 at NHTSA ↗

213.3%
ODI 11074413

DURING THE BITTER COLD (14 F) AND SNOW, THE VIPER OF THE VEHICLE DIDN'T CLEAR THE ICE ON THE WINDSHIELD. I HAD TO STOP 3 TIMES IN 10 MILES FROM LOVELAND CLINIC TO FORT COLLINS, CO ON HIWAY 287 TO CLEAR THE ICE ON VIPER BLADES WHLIE OTHER CARS FROM DIFFERENT MAKERS KEEP RUNNING. THE ICE BUILT UP ON THE TOP WINDSHIELD RIGHT ON THE BIG CENSOR BOX, AND AT THE BOTTOM PART OF THE WINDSHIELD THERE THE VIPER BLADES RESIDE. IN THE LAST 100 FEET, THE VISIBILITY CAME TO NONE. THERE WERE SOME OWNERS OF THE SAME MODEL COMING TO THE DEALERS TO FILE THEIR CO…

Look up ODI 11074413 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

1100.0%
ODI 11696566

All four of the vehicles windows will remain wet inside the car door after rain or a car wash. This can last for over 24 hours after the vehicle becoming wet. So a dry window will be rolled down and then come up wet and streaky with water from inside the door making visibility difficult. This is especially dangerous at night when the side mirror is picking up other vehicle's lights. My car has been doing this since I purchased it new in 2024. The dealership tried to tell me it was normal but then tried to offer a fix to one window but decli…

Look up ODI 11696566 at NHTSA ↗

00.0%

No examples available for this selection.

14.5%
ODI 11749111

The windshield on the vehicle has a weird distortion. The distortion is visible around the outline of an object with ///////////////// types of line around it. This gives a false moving sensation when viewing and causes eye strain. This distortion is visible on the whole windshield not just a part of it.

Look up ODI 11749111 at NHTSA ↗

Engine
211.8%
ODI 10855336 · 5,000 mi

IN THE TOYOTA RAV 4 HYBRID, THE "POWER" (IGNITION" BUTTON IS ABOUT 2.25" FROM THE AC BUTTON. (SEE ATTACHED PHOTO). WHEN YOU ARE DRIVING LESS THAN 10 MPH YOU CAN PUSH THE BUTTON AND THE ENGINE WILL TURN OFF, STEERING WHEEL LOCK UP, AND THE CAR KEEPS ROLLING. THIS HAPPENED TO ME. I WAS STOPPED AT A LIGHT, AS THE LIGHT TURNED GREEN, I WANTED TO TURN OFF THE AC, AND I ACCIDENTALLY PUSHED THE WRONG BUTTON (BECAUSE THEY WERE CLOSE TOGETHER), AND THE WHOLE ENGINE TURNED OFF, WHILE I WAS IN THE INTERSECTION. LUCKILY, THE STREETS WERE EMPTY SO NOTHING H…

Look up ODI 10855336 at NHTSA ↗

17.1%
ODI 11023434 · 11,000 mi

OUR NAMES ARE [XXX] RESIDING AT [XXX] IN [XXX] .AS OF JULY 17 WE STARTED ENCOUNTERING VERY DANGEROUS AND ODD INTERMITTENT BEHAVIOR ON OUR 2017 RAV 4 HYBRID [XXX] WHICH WAS PURCHASED FROM TOYOTA OF LAKE CITY IN DECEMBER OF 2016. CURRENTLY, WE BELIEVE THE CAR IS UNSAFE TO DRIVE DUE TO THIS UNREPAIRED SERIOUS SAFETY DEFECT AND WE ARE NOT DRIVING IT. IN JULY MY WIFE FIRST EXPERIENCED THIS BEHAVIOR WHERE THE CAR WOULD DRIVE FORWARD WHILE IN REVERSE. SHE LATER EXPERIENCED IT AGAIN WITH OUR FRIEND LISE KAUFFMAN IN MID-AUGUST (8-10THISH) WHILE ON ORC…

Look up ODI 11023434 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

215.4%
ODI 11528079 · 23,000 mi

The contact owns a 2020 Toyota Rav4 Hybrid. The contact stated while using the A/C, there was an abnormally foul odor coming from the vents. The vehicle was taken to a dealer where a mechanic discovered mice had entered the vehicle through an opening in the engine and that droppings were found in the air filter housing. The air filter was replaced, and the contact was advised to use Lysol spray to spray the air cabin. Upon investigation, the contact's husband discovered that the wiring was made of soy-based materials which attracted rodents to …

Look up ODI 11528079 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

225.0%
ODI 11536113 · 38,000 mi

The contact owns a 2023 Toyota Rav4 Hybrid. The contact stated while driving approximately 45 MPH, the contact depressed the brake pedal with force due to a traffic slow down, and the vehicle stalled while depressing the brake pedal. The contact was coasting and placed the vehicle in neutral(N) and attempted to restart the vehicle and the vehicle failed to start. The contact coasted to the center turn lane and stopped the vehicle, shifted into park(P), and restarted the vehicle. The contact was unaware if there were any warning lights illuminat…

Look up ODI 11536113 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Air Bags8,000–22,868 mi15,000 mi5
ODI 11088495 · 2,000 mi

TL* THE CONTACT OWNS A 2018 TOYOTA RAV4 HYBRID. WHILE DRIVING 35 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. THERE WERE NO WARNING INDICATORS ILLUMINATED. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE AND A GUARDRAIL. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER (THOMPSONS TOYOTA, 140 FORNI RD, PLACERVILLE, CA 95667), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND ADVISED THE CONTACT TO WAIT FOR THE DEALER'S DI…

Look up ODI 11088495 at NHTSA ↗

ODI 11403849 · 22,868 mi

TL* THE CONTACT OWNS A 2019 TOYOTA RAV4 HYBRID. THE CONTACT STATED WHILE HIS WIFE WAS STOPPED, A GMC YUKON CRASHED INTO THE REAR OF VEHICLE. THE AIR BAG FAILED TO DEPLOYED. THE DRIVER SUSTAINED INJURIES TO THE FACE AND MEDICAL ATTENTION WAS PROVIDED. A POLICE REPORT WAS NOT FILED. THERE WAS NO REPORTED FIRE. THE VEHICLE WAS TOWED TO LAKESIDE TOYOTA 3701 N CAUSEWAY BLVD, METAIRIE, LA 70002[phone removed] BUT VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 22,868. THE VIN WAS NOT AVAILABLE. *DT…

Look up ODI 11403849 at NHTSA ↗

ODI 11431988 · 8,000 mi

The contact owns a 2021Toyota RAV4 Hybrid. The contact stated while driving approximately 10 mph, the vehicle failed to stop while the brake pedal was depressed which resulted in the contact crashing into two parked vehicles where it eventually came to a stop after crashing into a curb. The contact was also concerned that the air bags failed to deploy. The contact stated no warning lights were illuminated. A police report was filed and the vehicle was towed to a local mechanic and then towed again to a local dealer where it was awaiting diagnos…

Look up ODI 11431988 at NHTSA ↗

Unknown Or Other100–14,137 mi1,800 mi11
ODI 10854672 · 1,800 mi

THE LANE DEPARTURE SYSTEM SHOWS AS "OFF" IN THE STATUS SCREEN HOWEVER IT IS TURNED "ON" IN THE MENU. IT HAS BEEN ON SINCE I BOUGHT IT AND RESPONSIVE, SO I KNOW HOW IT WORKS. \ HOWEVER, SINCE YESTERDAY, WHEN IT SNOWED, I RECEIVED AN ERROR ABOUT PARKING ASSIST NOT WORKING - IT WAS ASSUMED THIS HAPPENED WHEN SNOW BUILT UP ON THE SENSORS, AND AT ONE POINT IT ACTUALLY SAID THAT, WHEN I PUT VEHICLE IN REVERSE AND IT SAW SNOWFLAKES. THAT PROBLEM CLEARED, AND THAT WAS THAT. BUT OUT OF THE BLUE, THE LDA SAYS OFF, EVEN THOUGH TURNED ON, AND DI…

Look up ODI 10854672 at NHTSA ↗

ODI 10889225 · 2,500 mi

TOYOTA HAS INSTALLED A DECORATIVE SILVER TRIM ON THE 2016 RAV4 DASHBOARD FACING THE PASSENGER COMPARTMENT. THIS TRIM REFLECTS SUNLIGHT INTO THE DRIVER'S EYES AT CERTAIN ANGLES OF BRIGHT SUNLIGHT. THIS REFLECTION CAN APPEAR SUDDENLY WHEN MAKING A TURN OR EMERGING FROM A SHADOW. THIS REFLECTION CAN DISTRACT OR PARTIALLY BLIND A DRIVER, AND OVER TIME FATIGUE A DRIVER. ACCORDINGLY, I BELIEVE THIS DECORATIVE SILVER TRIM IS A SAFETY HAZARD AS DISTRACTED, FATIGUED DRIVERS CAUSE ACCIDENTS. I BELIEVE TOYOTA SHOULD OFFER TO REPLACE THIS TRIM WITH A …

Look up ODI 10889225 at NHTSA ↗

ODI 10894701 · 1,000 mi

THE PRE COLLISION SYSTEM (PCS) DOES NOT WARN THAT THE CAR IS CLOSE TO ANOTHER VEHICLE AT ANY SPEED. SINCE IT DOES NOT PROVIDE AN AUDIBLE, HOW CAN ONE BE SURE THAT THE PCS WILL STOP THE VEHICLE BEFORE A COLLISION.

Look up ODI 10894701 at NHTSA ↗

Electrical System4,250–45,750 mi32,923 mi12
ODI 11120657 · 1,123 mi

PURCHASED 02/13/17. MAR VA TO FL, SEAT HEATER ON, NOTICED HOT SMELL SEAT GOT EXTREMELY HOT, TURNED IT OFF, TAKES 10-15 MINS TO COOL DOWN WHILE IN SEAT. DAY 2 OF TRIP, HAPPENED AGAIN. STOPPED AT REST AREA, JEANS STUCK TO LEG, EXAM SHOWED RED POPPED BLISTER ON UPPER RIGHT LEG, EXTREMELY PAINFUL. APPLIED BURN CREAM AND BANDAID. DROVE TO FRIENDS, SITTING ON LEFT CHEEK. TOOK PICS, WENT TO URGENT CARE. DIAGNOSIS 2ND DEGREE BURN. 3/23 DEALER INSPECTED SEAT HEATER, STATED IT'S DESIGNED TO SHUT OFF AT 107 BUT WOULD PUT IN SYSTEM INCASE IT HAPPENED AGA…

Look up ODI 11120657 at NHTSA ↗

ODI 11544590 · 41,000 mi

The contact owns a 2017 Toyota RAV4 Hybrid. The contact stated that on numerous occasions while the vehicle was being charged, the battery intermittently failed to charge. As a result, the vehicle failed to start. The contact stated that unknown warning lights were illuminated but turned off after the battery was on charge mode. The vehicle was taken to the dealer where the cause of the failure could not be determined, and the failure recurred. The vehicle was not repaired. The manufacture was notified of the failure and the contact was informe…

Look up ODI 11544590 at NHTSA ↗

ODI 11642781 · 32,000 mi

The contact owns a 2018 Toyota Rav4 Hybrid. The contact stated that the vehicle was difficult to start. The contact recharged the vehicle and the vehicle restarted. The vehicle was taken to Toyo Cars, where it was diagnosed with an auxiliary battery failure. The dealer was contacted to order the part, but the part was not available. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the part was not available due to the global pandemic. The failure mileage was approximately 32,000.

Look up ODI 11642781 at NHTSA ↗

Fuel/Propulsion System325–5,725 mi1,155 mi10
ODI 11092038 · 20,192 mi

I FILLED MY CAR WITH FULL TANK I AM ONLY RUNNING MY CAR JUST GAVE ME 248 MILES THE FUEL TANK LIGHT WAS FLASHED .AND THE CAR SUPPOSED TO GO FOR 339 OR 349 MILES WITH FULL TANK I WANT TO DOWNTOWN MIAMI FROM TAMPA I WAS SUPPOSED TO STOP TO FULL IT AGAIN.

Look up ODI 11092038 at NHTSA ↗

ODI 11204012 · 6,300 mi

I PULLED INTO A PARKING SPOT. IT WAS SLOPED BACKWARD. THE CAR WAS STOPPED COMPLETELY, AND SILENT. I WAS DISTRACTED BY A MINOR TASK, AND THEN EXITED THE CAR, INADVERTENTLY WITH THE POWER ON AND THE TRANSMISSION IN DRIVE, NOT PARK. WHEN I NOTICED THAT I COULD NOT LOCK THE CAR, AND REALIZED THAT THE CAR WAS STILL ENERGIZED, I REACHED OVER AND PRESSED THE ON BUTTON TO TURN-OFF THE CAR-- WHICH IT DID. AT WHICH POINT THE CARD IMMEDIATELY HEADED BACKWARDS, DOWNHILL, CROSSED A STREET WHILE I WAS TRYING TO SLOW THE CAR FROM OUTSIDE THE DRIVERS DOOR, AND…

Look up ODI 11204012 at NHTSA ↗

ODI 11210210 · 15,000 mi

WHILE DRIVING ON LONG TRIP GOING SOUTH ON HWY 101, VEHICLE STARTED BUCKING AND JERKING GOING 70ISH MPH. EV LIGHT WOULD COME ON LIKE IT WANTED TO SWITCH TO EV MODE. IT HAPPENED GOING DOWN A STEEP GRADE NEAR SAN LUIS OBISPO. IT STOPPED WHEN WE GOT TO FLAT GROUND. ABOUT 25 MILES LATER IT DID IT AGAIN AND I WAS ABLE TO RECORD A QUICK VIDEO OF INSTRUMENT CLUSTER. TOOK IT TO ONE TOYOTA IN OAKLAND CA AND THEY WERE UNABLE TO DUPLICATE CONCERN. WIFE WAS DRIVING VEHICLE ON ANOTHER LONG TRIP A FEW MONTHS LATER AND IT HAPPENED TO HER FOR ABOUT 1 1/5 HOURS.…

Look up ODI 11210210 at NHTSA ↗

Service Brakes1,875–6,000 mi2,000 mi11
ODI 10910676 · 4,000 mi

AS THE VEHICLE WAS PULLING INTO ITS USUAL PARKING SPOT AT SLOW SPEED WITH THE FOOT BRAKE BEING APPLIED, IT SUDDENLY AND UNCONTROLLABLY ACCELERATED. DESPITE THE FOOT BRAKE BEING FULLY APPLIED, THE VEHICLE COULD NOT BE STOPPED UNTIL IT STRUCK AN UNMOVABLE OBJECT.

Look up ODI 10910676 at NHTSA ↗

ODI 10916849 · 2,000 mi

I WAS PARKING MY VEHICLE IN A PARKING SPACE (ON AN INCLINE) WHEN I APPLIED THE BREAKS, THE CAR LURCHED FORWARD JUMPED A RAISED SIDEWALK AND CAME TO A STOP AFTER HITTING THE CONCRETE WALL OF A BUILDING. IT CAUSED DAMAGE TO THE BUILDING AND THE FRONT OF THE VEHICLE. I HAD THE VEHICLE CHECKED AT THE PURCHASING DEALER AND THEY FOUND NOTHING WRONG.

Look up ODI 10916849 at NHTSA ↗

ODI 10916854 · 9,000 mi

MY WIFE WAS DRIVING THIS VEHICLE WHEN SHE WAS BACKING OUT WHEN MY CAR SURGED BACKWARD INTO A TREE THAT PREVENTED HER FROM GOING DOWN A REVENE ON A MOUNTAIN. THERE IS DAMAGE TO THE REAR BUMPER, REAR DOOR, UNDERCARRAGE, AND STRUCTURAL. *TR

Look up ODI 10916854 at NHTSA ↗

Structure:Body613–7,738 mi2,975 mi6
ODI 10916849 · 2,000 mi

I WAS PARKING MY VEHICLE IN A PARKING SPACE (ON AN INCLINE) WHEN I APPLIED THE BREAKS, THE CAR LURCHED FORWARD JUMPED A RAISED SIDEWALK AND CAME TO A STOP AFTER HITTING THE CONCRETE WALL OF A BUILDING. IT CAUSED DAMAGE TO THE BUILDING AND THE FRONT OF THE VEHICLE. I HAD THE VEHICLE CHECKED AT THE PURCHASING DEALER AND THEY FOUND NOTHING WRONG.

Look up ODI 10916849 at NHTSA ↗

ODI 10916854 · 9,000 mi

MY WIFE WAS DRIVING THIS VEHICLE WHEN SHE WAS BACKING OUT WHEN MY CAR SURGED BACKWARD INTO A TREE THAT PREVENTED HER FROM GOING DOWN A REVENE ON A MOUNTAIN. THERE IS DAMAGE TO THE REAR BUMPER, REAR DOOR, UNDERCARRAGE, AND STRUCTURAL. *TR

Look up ODI 10916854 at NHTSA ↗

ODI 11151708 · 36 mi

TL* THE CONTACT OWNS A 2016 TOYOTA RAV4 HYBRID. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, THE CHROME TRIM ON THE DASHBOARD SIGNIFICANTLY REDUCED THE DRIVER'S VISIBILITY ON SEVERAL OCCASIONS. THE CONTACT STATED THAT THE VIEW OF THE FRONT SIDE MIRRORS WERE OBSTRUCTED BY A SHINY GLARE THAT CREATED A BLINDING EFFECT. THE CONTACT STATED THAT THE LACK OF VISIBILITY BECAME MORE PROMINENT AND PERSISTENT IN THE FRONT DRIVER'S SIDE MIRROR WHEN THE SUN WAS PRESENT. STEVINSON TOYOTA WEST (780 DENVER WEST COLORADO MILLS BLVD, LAKEWO…

Look up ODI 11151708 at NHTSA ↗

Visibility/Wiper950–3,638 mi2,275 mi6
ODI 10851318 · 600 mi

IN FULL SUN CONDITIONS, INFORMATION SCREEN IS WASHED-OUT. TRIED CONTRAST ADJUSTMENT WITH NO SUCCESS. FRONT - SIDE WINDOWS ARE TINTED AS ALLOWED BY ARIZONA VEHICLE CODE.

Look up ODI 10851318 at NHTSA ↗

ODI 10862372 · 10 mi

I AM CITING A SAFETY DEFICIENCY ON 2016 TOYOTA RAV 4 HYBRID LTD, SOLD TO ME BY GREENTREE TOYOTA, DANBURY CT, ON APRIL 27, 2016. IT IS A REFLECTIVE AREA ATTACHED TO THE DASHBOARD, WHICH CAUSES A GLARE INTO THE DRIVER'S EYES WHEN THE VEHICLE DASHBOARD CATCHES THE SUN. THIS UNNECESSARY AND DANGEROUS GLARE IS MORE THAN AN ANNOYANCE BECAUSE IT REDUCES THE DRIVER'S ABILITY TO SEE WHEN THE GLARE OCCURS. I THEREFORE REQUEST AND DEMAND THAT IT BE CORRECTED ON MY VEHICLE PROMPTLY. TOYOTA DRIVERS WHO ARE AFFECTED BY THE REFLECTIVE SURFACE GLARE …

Look up ODI 10862372 at NHTSA ↗

ODI 11015733 · 10,000 mi

TL* THE CONTACT OWNS A 2016 TOYOTA RAV4 HV. THE CONTACT STATED THAT HE WAS UNABLE TO SEE THE INSTRUMENT PANEL GAUGES IN SUNNY CONDITIONS. THE VEHICLE WAS TAKEN TO GERMAIN TOYOTA OF NAPLES (13315 TAMIAMI TRAIL N, NAPLES, FL 34110 [phone removed]) WHERE IT WAS DIAGNOSED. THE DEALER SUGGESTED THAT THE CONTACT HAVE THE WINDOWS TINTED. THE CONTACT PURCHASED THE TINT, BUT THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS 10,000. UPDATED 11/02/17*LJ *TR…

Look up ODI 11015733 at NHTSA ↗

Engine6,500–34,250 mi17,000 mi6
ODI 10855336 · 5,000 mi

IN THE TOYOTA RAV 4 HYBRID, THE "POWER" (IGNITION" BUTTON IS ABOUT 2.25" FROM THE AC BUTTON. (SEE ATTACHED PHOTO). WHEN YOU ARE DRIVING LESS THAN 10 MPH YOU CAN PUSH THE BUTTON AND THE ENGINE WILL TURN OFF, STEERING WHEEL LOCK UP, AND THE CAR KEEPS ROLLING. THIS HAPPENED TO ME. I WAS STOPPED AT A LIGHT, AS THE LIGHT TURNED GREEN, I WANTED TO TURN OFF THE AC, AND I ACCIDENTALLY PUSHED THE WRONG BUTTON (BECAUSE THEY WERE CLOSE TOGETHER), AND THE WHOLE ENGINE TURNED OFF, WHILE I WAS IN THE INTERSECTION. LUCKILY, THE STREETS WERE EMPTY SO NOTHING H…

Look up ODI 10855336 at NHTSA ↗

ODI 11023434 · 11,000 mi

OUR NAMES ARE [XXX] RESIDING AT [XXX] IN [XXX] .AS OF JULY 17 WE STARTED ENCOUNTERING VERY DANGEROUS AND ODD INTERMITTENT BEHAVIOR ON OUR 2017 RAV 4 HYBRID [XXX] WHICH WAS PURCHASED FROM TOYOTA OF LAKE CITY IN DECEMBER OF 2016. CURRENTLY, WE BELIEVE THE CAR IS UNSAFE TO DRIVE DUE TO THIS UNREPAIRED SERIOUS SAFETY DEFECT AND WE ARE NOT DRIVING IT. IN JULY MY WIFE FIRST EXPERIENCED THIS BEHAVIOR WHERE THE CAR WOULD DRIVE FORWARD WHILE IN REVERSE. SHE LATER EXPERIENCED IT AGAIN WITH OUR FRIEND LISE KAUFFMAN IN MID-AUGUST (8-10THISH) WHILE ON ORC…

Look up ODI 11023434 at NHTSA ↗

ODI 11528079 · 23,000 mi

The contact owns a 2020 Toyota Rav4 Hybrid. The contact stated while using the A/C, there was an abnormally foul odor coming from the vents. The vehicle was taken to a dealer where a mechanic discovered mice had entered the vehicle through an opening in the engine and that droppings were found in the air filter housing. The air filter was replaced, and the contact was advised to use Lysol spray to spray the air cabin. Upon investigation, the contact's husband discovered that the wiring was made of soy-based materials which attracted rodents to …

Look up ODI 11528079 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

25V744000 · 2025-10-3026V179000 · 2026-03-2426V571000 · 2026-09-027 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-117None
ODI 11626610 · 54,000 mi

The contact owns a 2019 Toyota Rav4 Hybrid. The contact stated while the vehicle was parked, the contact heard a water-slashing sound inside the vehicle. The contact performed an inspection and noticed that the driver's side rear door panel was filled with water. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The vehicle was scheduled for a diagnostic test. The manufacturer was not made aware of the failure. The failure mileage was approximately 54,000.

Look up ODI 11626610 at NHTSA ↗

ODI 11623118

The contact owns a 2021 Toyota Rav4 Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not a…

Look up ODI 11623118 at NHTSA ↗

ODI 11623189

The contact owns a 2021 Toyota Rav4 Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Look up ODI 11623189 at NHTSA ↗

2024-123None
ODI 11629208

The contact owns a 2020 Toyota Rav4 Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Look up ODI 11629208 at NHTSA ↗

ODI 11630933 · 50,000 mi

The contact owns a 2021 Toyota Rav4 Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the SRS warning light was illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and advised the contact to the rent a vehicle. The failure mileage wa…

Look up ODI 11630933 at NHTSA ↗

ODI 11631020 · 60,000 mi

The contact owns a 2021 Toyota Rav4 Hybrid. The contact stated while driving at an undisclosed speed, the brake pedal was depressed and traveled to the floorboard with “BRAKE Failure” message displayed. The contact engaged the parking brake to stop the vehicle. The vehicle was restarted and taken to an independent mechanic to be diagnosed. The contact was informed that the traction control electronic control unit had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted; however, the vehicle was not diagnosed …

Look up ODI 11631020 at NHTSA ↗

2025-011None
ODI 11634590

The contact owns a 2021 Toyota Rav4 Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Look up ODI 11634590 at NHTSA ↗

2025-024None
ODI 11642781 · 32,000 mi

The contact owns a 2018 Toyota Rav4 Hybrid. The contact stated that the vehicle was difficult to start. The contact recharged the vehicle and the vehicle restarted. The vehicle was taken to Toyo Cars, where it was diagnosed with an auxiliary battery failure. The dealer was contacted to order the part, but the part was not available. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the part was not available due to the global pandemic. The failure mileage was approximately 32,000.

Look up ODI 11642781 at NHTSA ↗

ODI 11641115 · 54,000 mi

The contact owns a 2019 Toyota Rav4 Hybrid. The contact stated while driving at an undisclosed speed, the contact discovered that an unknown fluid was leaking behind the brake pedal. No warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that brake fluid was leaking and that the brake booster pump needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was approximately 54,000.

Look up ODI 11641115 at NHTSA ↗

ODI 11641795 · 33,846 mi

The contact owns a 2020 Toyota Rav4 Hybrid. The contact stated that on several occasions while attempting to start the vehicle, the vehicle would not start. The vehicle was jumpstarted; however, two days later the failure recurred. The vehicle was taken to a dealer twice where it was diagnosed and determined that the battery needed to be replaced. The vehicle was repaired; however, the failure reoccurred after 18 months. The vehicle was then taken to the dealer where the vehicle remained. The manufacturer was notified of the failure. The failur…

Look up ODI 11641795 at NHTSA ↗

2025-033None
ODI 11650172 · 115,000 mi

The contact owns a 2019 Toyota Rav4 Hybrid. The contact stated while driving 35-40 MPH, the message "Hybrid System Malfunction" was displayed. The contact pulled over to the side of the road and contacted the dealer, and was informed that the vehicle was safe to drive. The vehicle was taken to the dealer, where it was diagnosed with excessive corrosion to the high voltage wiring harness between the high voltage traction motor and the high voltage battery. The dealer informed the contact that the failure could lead to a vehicle occupant being el…

Look up ODI 11650172 at NHTSA ↗

ODI 11648134

The contact owns a 2021 Toyota Rav4 Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not a…

Look up ODI 11648134 at NHTSA ↗

ODI 11648719

The contact owns a 2021 Toyota Rav4 Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Look up ODI 11648719 at NHTSA ↗

2025-044None
ODI 11652826

The contact owns a 2020 Toyota Rav4 Hybrid. The contact received notification of NHTSA Campaign Number 23V86500 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer and Northridge Toyota (9550 Nordhoff St., Northridge, CA 91324) were contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts…

Look up ODI 11652826 at NHTSA ↗

ODI 11656524

The contact owns a 2021 Toyota Rav4 Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not a…

Look up ODI 11656524 at NHTSA ↗

ODI 11657600

The contact owns a 2021 Toyota Rav4 Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available .

Look up ODI 11657600 at NHTSA ↗

2025-051None
ODI 11661051 · 2,243 mi

The contact owns a 2025 Toyota Rav4 Hybrid. The contact stated that while the vehicle was parked, the rear passenger’s side door glass fractured without impact. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 2,243.

Look up ODI 11661051 at NHTSA ↗

2025-063None
ODI 11667638 · 115,000 mi

The contact owns a 2018 Toyota Rav4 Hybrid. The contact stated that while receiving an oil change by a certified mechanic, the contact was informed that there was no coolant in the coolant reservoir. The mechanic confirmed that the radiator, hoses, and thermostat had failed and needed to be replaced. The vehicle was repaired; however, the failure persisted. While the contact was checking the coolant levels, the coolant level was always lower than expected. The contact was continually adding coolant. There was no warning light illuminated. The v…

Look up ODI 11667638 at NHTSA ↗

ODI 11665902

The contact owns a 2020 Toyota Rav4 Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not a…

Look up ODI 11665902 at NHTSA ↗

ODI 11667724

The contact owns a 2020 Toyota Rav4 Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Look up ODI 11667724 at NHTSA ↗

2025-070None

No examples available for this selection.

2025-082None
ODI 11680176 · 52,700 mi

The contact owns a 2018 Toyota Rav4 Hybrid. The contact stated that while operating the vehicle, the messages "Pre-Collision", "Braking Power Low", and "AWD System Malfunction" were displayed. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The contact stated that the failure had occurred on the previous two model years of the same vehicle, but no cause for the failure was found when the vehicle was taken to the local dealer. The vehicle was not repaired. The failure mileage w…

Look up ODI 11680176 at NHTSA ↗

ODI 11679078 · 130,000 mi

The contact owns a 2020 Toyota Rav4 Hybrid. The contact stated that while driving at various speeds, the vehicle hesitated to maintain automotive power. The messages "PKSB Malfunction - Visit your dealer" and "Pre-Collision System Malfunction - Visit your dealer" were displayed on the instrument panel. The contact stated that the vehicle was repaired at a local dealer for a coolant fault and parts were ordered to repair the wiring harness. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of automotiv…

Look up ODI 11679078 at NHTSA ↗

2025-091None
ODI 11686284 · 3,400 mi

The contact owns a 2025 Toyota Rav4 Hybrid. The contact stated that the vehicle jerked abnormally while driving at slow speeds with the transmission shifting gear. Whenever the accelerator pedal was released, the vehicle jerked abnormally. Additionally, the rear-view digital mirror was inoperable. There was a black spot on the mirror. No warning lights were illuminated. The contact stated that an unknown local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and filed a complaint for the failur…

Look up ODI 11686284 at NHTSA ↗

2025-10125V744000
ODI 11696566

All four of the vehicles windows will remain wet inside the car door after rain or a car wash. This can last for over 24 hours after the vehicle becoming wet. So a dry window will be rolled down and then come up wet and streaky with water from inside the door making visibility difficult. This is especially dangerous at night when the side mirror is picking up other vehicle's lights. My car has been doing this since I purchased it new in 2024. The dealership tried to tell me it was normal but then tried to offer a fix to one window but decli…

Look up ODI 11696566 at NHTSA ↗

2025-111None
ODI 11698263 · 120,000 mi

The contact owns a 2020 Toyota Rav4 Hybrid. The contact stated while driving 50 MPH, there was an abnormal knocking sound coming from the suspension. The traction control warning light was illuminated. The contact stated that the sound was intermittent. The vehicle was taken to an unknown dealer, where it was determined that the front lower suspension arms were damaged and needed to be replaced. The vehicle was not repaired due to the cost. The contact stated that while coming to a stop on another occasion, there was an abnormal grinding sound …

Look up ODI 11698263 at NHTSA ↗

2025-120None

No examples available for this selection.

2026-011None
ODI 11713426 · 11,170 mi

The contact owns a 2025 Toyota Rav4 Hybrid. The contact stated that while her mother was driving approximately 25-30 MPH, there was an abnormal popping sound coming from the vehicle. The driver pulled over and noticed that the sunroof glass had exploded. The driver noticed that the explosion of the glass had started inward and went outwards. There were no reported injuries. Additionally, the passenger’s side front seat was occupied by the [XXX] son. There was glass falling into the vehicle. The owner taped the sunroof glass. An unknown local …

Look up ODI 11713426 at NHTSA ↗

2026-021None
ODI 11719906 · 15,000 mi

The contact owns a 2025 Toyota Rav4 Hybrid. The contact stated that while driving 50 MPH, another vehicle driving at an unknown speed crashed into the rear passenger's side of the vehicle, causing the front driver's side of the vehicle to hit a wooden post, and the vehicle came to a stop. The wooden post was bent. The air bags failed to deploy. There was no warning light illuminated after the crash. The contact was shaking and was taken to the hospital by an ambulance. The contact underwent a CT scan and X-rays, but no issues were found. The co…

Look up ODI 11719906 at NHTSA ↗

2026-03326V179000
ODI 11726524 · 36,000 mi

The contact owns a 2023 Toyota Rav4 Prime. The contact received notification of NHTSA Campaign Number: 25V595000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that when the vehicle was started, the instrument panel failed to function as intended, and a blank screen was displayed. The local dealer was contacted and confirmed that parts to do the recall repair were not yet available. Other local dealers were contacted and confirmed that parts to do the recall repairs were not yet availabl…

Look up ODI 11726524 at NHTSA ↗

ODI 11726616 · 60,000 mi

The contact owns a 2023 Toyota Rav4 Prime. The contact parked the vehicle and the vehicle remained at the parking lot for one week. The contact returned and started the vehicle and the instrument cluster was black. The contact received notification of NHTSA Campaign Number: 25V595000 (Electrical System); however, the part to do the recall repair was not yet available. The contact had taken the vehicle to a local dealer and was advised that the remedy was not yet available. The contact stated that the manufacturer had exceeded a reasonable amoun…

Look up ODI 11726616 at NHTSA ↗

ODI 11722993

Vehicle: 2026 Toyota RAV4 XSE Hybrid Mileage at time of incident: 145 miles While driving on the highway with my family, I was passing a semi-truck when the vehicle suddenly and aggressively applied the brakes without any warning. The braking was strong enough that the vehicle shook violently and nearly caused me to lose control. This placed my family and surrounding drivers in immediate danger. The unintended braking occurred three times within approximately ten minutes while traveling at highway speed. At the time of the events I was focus…

Look up ODI 11722993 at NHTSA ↗

2026-041None
ODI 11733819

The moon roof glass seems somehow dangerously tight or prone to exploding. This could endanger passengers and other vehicles. Out of seemingly nowhere the moon roof exploded while driving off the high way. I saw no flying object. We were not behind other vehicles that could have kicked something up. We hadn’t gone under a bridge. Glass began to crack and tinkle and cascade off the vehicle, possibly endangering other cars behind us. Also, the broken glass might have fallen in onto passengers. We slowed and exited the highway, and inspected t…

Look up ODI 11733819 at NHTSA ↗

2026-057None
ODI 11738189

I bought the car new in July 2021. All four door locks stopped working around May 2023. In June 2023, I only got one of the four door lock assembly’s replaced. And it’s very expensive to get all four fixed. Now, in May of 2026, I am experiencing the same issue with the lock assembly that was replaced in June 2023. There are so many complaints online about the door locks stopping work. I feel like this should be an urgent recall that needs to be addressed. Huge safety issue.

Look up ODI 11738189 at NHTSA ↗

ODI 11739301 · 60,000 mi

The contact owns a 2022 Toyota RAV4. The contact stated while the contact's wife was driving at an undisclosed speed, the error message indicated that a malfunction in the pre-collision system. The vehicle was taken to the dealer where it was diagnosed with a failed forward recognition camera. The contact was informed that the forward recognition camera needed to be replaced. The vehicle was not repaired. The contact stated that the failure was a known failure of the vehicle. The manufacturer was made aware of the failure and a case was filed. …

Look up ODI 11739301 at NHTSA ↗

ODI 11739565

I had been driving for over an hour and heard a sudden explosion that made me think there was a gunshot and heard glass shattering but couldn't see anything. I was fearful so I drove further down to the fire dept to assess to the damage and ensure no one was following me. Called 911 for help because I was so shaken. Discovered the back portion of my panoramic sunroof had exploded.

Look up ODI 11739565 at NHTSA ↗

2026-061None
ODI 11742640

As I was traveling on the highway, the sunglasses holder opened and my sunglasses fell out and impaired my vision. FORTUNATELY, I was able to maintain control of the vehicle and the glasses did not fall to the floor and interfere with the gas or brake pedal operation. The sunglass holder latch does not operate properly and does not latch or stay closed. Called Toyota and was informed there were no other reports or TSP advisory, however encountered many similar incidents on. Reddit threads.

Look up ODI 11742640 at NHTSA ↗

2026-075None
ODI 11748146

The sunglasses holder suddenly popped open while driving, causing my sunglasses to fall out and me to swerve. This could have caused an accident. The sunglasses holder continues to pop open by itself, especially in hot weather or when hitting bumps in the road. I have already had the sunglasses holder replaced under warranty and the new part has the same issue. This is clearly a poor design and needs to be addressed through a recall before someone gets seriously hurt.

Look up ODI 11748146 at NHTSA ↗

ODI 11749012

Parking Assistance malfunction as well as an SRS airbag malfunction. I am submitting this complaint to report a potential safety concern involving a new 2026 Toyota RAV4 that I purchased from an authorized Toyota dealership. Shortly after taking delivery of the vehicle, I began receiving multiple warning lights and error messages. Because I was concerned that a brand-new vehicle was experiencing these issues, I took it to my local Toyota dealership for diagnosis. According to the service department, the issues appear to be related to afterma…

Look up ODI 11749012 at NHTSA ↗

ODI 11749111

The windshield on the vehicle has a weird distortion. The distortion is visible around the outline of an object with ///////////////// types of line around it. This gives a false moving sensation when viewing and causes eye strain. This distortion is visible on the whole windshield not just a part of it.

Look up ODI 11749111 at NHTSA ↗

2026-087None
ODI 11757054

2 days after picking up my RAV4, I noticed a dimple in my rear hatch right (on the outside) above where it latches. I’ve had my car for a 3 months now. As time has gone on, the dimple has turned into a larger indention and has developed a significant crease. It’s getting worse.

Look up ODI 11757054 at NHTSA ↗

ODI 11757392

My wife and I were involved in a bad accident in [XXX] on XXX and the main point of impact was the front of the of the vehicle. A driver ran a red light and impacted with our suv. The front was taken off of the vehicle yet no airbags were deployed. The main fuse block is up front in the engine bay and it was damaged during the crash we were bruised up and hurting pretty badly after the crash, A system malfunction lamp illuminated immediately after the crash. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)…

Look up ODI 11757392 at NHTSA ↗

ODI 11758787

Sunglasses fell out of holder now it will not stay closed.

Look up ODI 11758787 at NHTSA ↗

2026-09626V571000
ODI 11764963

See attached document for complaint.

Look up ODI 11764963 at NHTSA ↗

ODI 11765320

See attached document for complaint.

Look up ODI 11765320 at NHTSA ↗

ODI 11764058 · 300 mi

The contact owns a 2026 Toyota Rav4 Hybrid. The contact stated that while driving 72 MPH with the cruise control engaged, the brake pedal was depressed to slow the vehicle; however, after pressing the resume button, the vehicle experienced unintended acceleration, and accelerated to 88 MPH. The contact pressed the cancel button, but the cruise control failed to disengage. The vehicle was taken to the dealer, who performed an inspection and determined that the vehicle was operating normally. The manufacturer was notified of the failure by phone.…

Look up ODI 11764058 at NHTSA ↗

2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 26 reports

2022: 3 complaints · 2023: 6 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2022223
2023356
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
2022500
2023800

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentAir BagsUnknown Or OtherElectrical SystemFuel/Propulsion SystemService BrakesStructure:BodyVisibility/WiperEngine
Air Bags—0
1
ODI 11749012

Parking Assistance malfunction as well as an SRS airbag malfunction. I am submitting this complaint to report a potential safety concern involving a new 2026 Toyota RAV4 that I purchased from an authorized Toyota dealership. Shortly after taking delivery of the vehicle, I began receiving multiple warning lights and error messages. Because I was concerned that a brand-new vehicle was experiencing these issues, I took it to my local Toyota dealership for diagnosis. According to the service department, the issues appear to be related to afterma…

Look up ODI 11749012 at NHTSA ↗

0
2
ODI 11088495 · 2,000 mi

TL* THE CONTACT OWNS A 2018 TOYOTA RAV4 HYBRID. WHILE DRIVING 35 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. THERE WERE NO WARNING INDICATORS ILLUMINATED. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE AND A GUARDRAIL. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER (THOMPSONS TOYOTA, 140 FORNI RD, PLACERVILLE, CA 95667), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND ADVISED THE CONTACT TO WAIT FOR THE DEALER'S DI…

Look up ODI 11088495 at NHTSA ↗

ODI 11431988 · 8,000 mi

The contact owns a 2021Toyota RAV4 Hybrid. The contact stated while driving approximately 10 mph, the vehicle failed to stop while the brake pedal was depressed which resulted in the contact crashing into two parked vehicles where it eventually came to a stop after crashing into a curb. The contact was also concerned that the air bags failed to deploy. The contact stated no warning lights were illuminated. A police report was filed and the vehicle was towed to a local mechanic and then towed again to a local dealer where it was awaiting diagnos…

Look up ODI 11431988 at NHTSA ↗

000
Unknown Or Other0—000
2
ODI 11733819

The moon roof glass seems somehow dangerously tight or prone to exploding. This could endanger passengers and other vehicles. Out of seemingly nowhere the moon roof exploded while driving off the high way. I saw no flying object. We were not behind other vehicles that could have kicked something up. We hadn’t gone under a bridge. Glass began to crack and tinkle and cascade off the vehicle, possibly endangering other cars behind us. Also, the broken glass might have fallen in onto passengers. We slowed and exited the highway, and inspected t…

Look up ODI 11733819 at NHTSA ↗

ODI 11742640

As I was traveling on the highway, the sunglasses holder opened and my sunglasses fell out and impaired my vision. FORTUNATELY, I was able to maintain control of the vehicle and the glasses did not fall to the floor and interfere with the gas or brake pedal operation. The sunglass holder latch does not operate properly and does not latch or stay closed. Called Toyota and was informed there were no other reports or TSP advisory, however encountered many similar incidents on. Reddit threads.

Look up ODI 11742640 at NHTSA ↗

00
Electrical System
1
ODI 11749012

Parking Assistance malfunction as well as an SRS airbag malfunction. I am submitting this complaint to report a potential safety concern involving a new 2026 Toyota RAV4 that I purchased from an authorized Toyota dealership. Shortly after taking delivery of the vehicle, I began receiving multiple warning lights and error messages. Because I was concerned that a brand-new vehicle was experiencing these issues, I took it to my local Toyota dealership for diagnosis. According to the service department, the issues appear to be related to afterma…

Look up ODI 11749012 at NHTSA ↗

0—0
1
ODI 11175470

2017 TOYOTA RAV 4. CONSUMER WRITES IN REGARDS TO UNINTENDED BRAKING WHILE CAR IS IN CRUISE CONTROL. *LD *TR

Look up ODI 11175470 at NHTSA ↗

1
ODI 11759205

While driving my 2026 Toyota RAV4 Hybrid (VIN [XXX], approximately 354 miles on the odometer), I was involved in a frontal collision. Event Data Recorder (EDR) data retrieved from the vehicle's Airbag Control Module via Bosch CDR tool confirms the following: The Pre-Collision System (PCS) On/Off switch was ON and the system reported "Enable" status (no fault/DTC) throughout the 5-second pre-crash window. The Automatic Emergency Braking (AEB) system status was recorded as "On, Non-Engaged" for the entire pre-crash window. The PCS-PBA Request Fla…

Look up ODI 11759205 at NHTSA ↗

0
2
ODI 11528079 · 23,000 mi

The contact owns a 2020 Toyota Rav4 Hybrid. The contact stated while using the A/C, there was an abnormally foul odor coming from the vents. The vehicle was taken to a dealer where a mechanic discovered mice had entered the vehicle through an opening in the engine and that droppings were found in the air filter housing. The air filter was replaced, and the contact was advised to use Lysol spray to spray the air cabin. Upon investigation, the contact's husband discovered that the wiring was made of soy-based materials which attracted rodents to …

Look up ODI 11528079 at NHTSA ↗

ODI 11626769 · 5,000 mi

The contact owns a 2023 Toyota Rav4 Hybrid. The contact stated while driving 15-20 MPH, the vehicle unexpectedly stopped. There were no warning lights illuminated. The contact attempted to restart the vehicle several times. After the failure, the engine and brake warning lights illuminated. The contact called the local dealer and was informed to hold the key fob near the ignition. The contact turned on the hazard lights and called AAA, who towed the vehicle to the local dealer. The dealer determined there was no input and the vehicle failed to …

Look up ODI 11626769 at NHTSA ↗

Fuel/Propulsion System000—0000
Service Brakes
2
ODI 11088495 · 2,000 mi

TL* THE CONTACT OWNS A 2018 TOYOTA RAV4 HYBRID. WHILE DRIVING 35 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. THERE WERE NO WARNING INDICATORS ILLUMINATED. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE AND A GUARDRAIL. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER (THOMPSONS TOYOTA, 140 FORNI RD, PLACERVILLE, CA 95667), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND ADVISED THE CONTACT TO WAIT FOR THE DEALER'S DI…

Look up ODI 11088495 at NHTSA ↗

ODI 11431988 · 8,000 mi

The contact owns a 2021Toyota RAV4 Hybrid. The contact stated while driving approximately 10 mph, the vehicle failed to stop while the brake pedal was depressed which resulted in the contact crashing into two parked vehicles where it eventually came to a stop after crashing into a curb. The contact was also concerned that the air bags failed to deploy. The contact stated no warning lights were illuminated. A police report was filed and the vehicle was towed to a local mechanic and then towed again to a local dealer where it was awaiting diagnos…

Look up ODI 11431988 at NHTSA ↗

0
1
ODI 11175470

2017 TOYOTA RAV 4. CONSUMER WRITES IN REGARDS TO UNINTENDED BRAKING WHILE CAR IS IN CRUISE CONTROL. *LD *TR

Look up ODI 11175470 at NHTSA ↗

0—
3
ODI 10916849 · 2,000 mi

I WAS PARKING MY VEHICLE IN A PARKING SPACE (ON AN INCLINE) WHEN I APPLIED THE BREAKS, THE CAR LURCHED FORWARD JUMPED A RAISED SIDEWALK AND CAME TO A STOP AFTER HITTING THE CONCRETE WALL OF A BUILDING. IT CAUSED DAMAGE TO THE BUILDING AND THE FRONT OF THE VEHICLE. I HAD THE VEHICLE CHECKED AT THE PURCHASING DEALER AND THEY FOUND NOTHING WRONG.

Look up ODI 10916849 at NHTSA ↗

ODI 10916854 · 9,000 mi

MY WIFE WAS DRIVING THIS VEHICLE WHEN SHE WAS BACKING OUT WHEN MY CAR SURGED BACKWARD INTO A TREE THAT PREVENTED HER FROM GOING DOWN A REVENE ON A MOUNTAIN. THERE IS DAMAGE TO THE REAR BUMPER, REAR DOOR, UNDERCARRAGE, AND STRUCTURAL. *TR

Look up ODI 10916854 at NHTSA ↗

ODI 11045914 · 3,950 mi

I PULLED INTO MY PARKING SPOT IN MY CONDOMINIUM COMPLEX, WITH MY FOOT ON THE BRAKE PEDAL (AT ZERO MPH). AS I WAS TRYING TO PUT IT INTO PARK, THE VEHICLE SUDDENLY LURCHED FORWARD AND JUMPED INTO THE HILLY WOODS. I PRESSED HARDER ON THE BRAKE PEDAL BUT IT WOULD NOT STOP OR SLOW DOWN AND I WASN'T ABLE TO CONTROL THE STEERING. THE CAR CONTINUED GOING THROUGH THE HILL FULL OF LARGE TREES. FINALLY THE VEHICLE ONLY STOPPED WHEN IT CRASHED INTO A TREE. I HAD A HARD TIME OPENING THE DOOR TO GET OUT OF THE CAR BECAUSE IT WAS WEDGED AGAINST SAID TREE…

Look up ODI 11045914 at NHTSA ↗

00
Structure:Body0
2
ODI 11733819

The moon roof glass seems somehow dangerously tight or prone to exploding. This could endanger passengers and other vehicles. Out of seemingly nowhere the moon roof exploded while driving off the high way. I saw no flying object. We were not behind other vehicles that could have kicked something up. We hadn’t gone under a bridge. Glass began to crack and tinkle and cascade off the vehicle, possibly endangering other cars behind us. Also, the broken glass might have fallen in onto passengers. We slowed and exited the highway, and inspected t…

Look up ODI 11733819 at NHTSA ↗

ODI 11742640

As I was traveling on the highway, the sunglasses holder opened and my sunglasses fell out and impaired my vision. FORTUNATELY, I was able to maintain control of the vehicle and the glasses did not fall to the floor and interfere with the gas or brake pedal operation. The sunglass holder latch does not operate properly and does not latch or stay closed. Called Toyota and was informed there were no other reports or TSP advisory, however encountered many similar incidents on. Reddit threads.

Look up ODI 11742640 at NHTSA ↗

1
ODI 11759205

While driving my 2026 Toyota RAV4 Hybrid (VIN [XXX], approximately 354 miles on the odometer), I was involved in a frontal collision. Event Data Recorder (EDR) data retrieved from the vehicle's Airbag Control Module via Bosch CDR tool confirms the following: The Pre-Collision System (PCS) On/Off switch was ON and the system reported "Enable" status (no fault/DTC) throughout the 5-second pre-crash window. The Automatic Emergency Braking (AEB) system status was recorded as "On, Non-Engaged" for the entire pre-crash window. The PCS-PBA Request Fla…

Look up ODI 11759205 at NHTSA ↗

0
3
ODI 10916849 · 2,000 mi

I WAS PARKING MY VEHICLE IN A PARKING SPACE (ON AN INCLINE) WHEN I APPLIED THE BREAKS, THE CAR LURCHED FORWARD JUMPED A RAISED SIDEWALK AND CAME TO A STOP AFTER HITTING THE CONCRETE WALL OF A BUILDING. IT CAUSED DAMAGE TO THE BUILDING AND THE FRONT OF THE VEHICLE. I HAD THE VEHICLE CHECKED AT THE PURCHASING DEALER AND THEY FOUND NOTHING WRONG.

Look up ODI 10916849 at NHTSA ↗

ODI 10916854 · 9,000 mi

MY WIFE WAS DRIVING THIS VEHICLE WHEN SHE WAS BACKING OUT WHEN MY CAR SURGED BACKWARD INTO A TREE THAT PREVENTED HER FROM GOING DOWN A REVENE ON A MOUNTAIN. THERE IS DAMAGE TO THE REAR BUMPER, REAR DOOR, UNDERCARRAGE, AND STRUCTURAL. *TR

Look up ODI 10916854 at NHTSA ↗

ODI 11045914 · 3,950 mi

I PULLED INTO MY PARKING SPOT IN MY CONDOMINIUM COMPLEX, WITH MY FOOT ON THE BRAKE PEDAL (AT ZERO MPH). AS I WAS TRYING TO PUT IT INTO PARK, THE VEHICLE SUDDENLY LURCHED FORWARD AND JUMPED INTO THE HILLY WOODS. I PRESSED HARDER ON THE BRAKE PEDAL BUT IT WOULD NOT STOP OR SLOW DOWN AND I WASN'T ABLE TO CONTROL THE STEERING. THE CAR CONTINUED GOING THROUGH THE HILL FULL OF LARGE TREES. FINALLY THE VEHICLE ONLY STOPPED WHEN IT CRASHED INTO A TREE. I HAD A HARD TIME OPENING THE DOOR TO GET OUT OF THE CAR BECAUSE IT WAS WEDGED AGAINST SAID TREE…

Look up ODI 11045914 at NHTSA ↗

—00
Visibility/Wiper000000—0
Engine00
2
ODI 11528079 · 23,000 mi

The contact owns a 2020 Toyota Rav4 Hybrid. The contact stated while using the A/C, there was an abnormally foul odor coming from the vents. The vehicle was taken to a dealer where a mechanic discovered mice had entered the vehicle through an opening in the engine and that droppings were found in the air filter housing. The air filter was replaced, and the contact was advised to use Lysol spray to spray the air cabin. Upon investigation, the contact's husband discovered that the wiring was made of soy-based materials which attracted rodents to …

Look up ODI 11528079 at NHTSA ↗

ODI 11626769 · 5,000 mi

The contact owns a 2023 Toyota Rav4 Hybrid. The contact stated while driving 15-20 MPH, the vehicle unexpectedly stopped. There were no warning lights illuminated. The contact attempted to restart the vehicle several times. After the failure, the engine and brake warning lights illuminated. The contact called the local dealer and was informed to hold the key fob near the ignition. The contact turned on the hazard lights and called AAA, who towed the vehicle to the local dealer. The dealer determined there was no input and the vehicle failed to …

Look up ODI 11626769 at NHTSA ↗

0000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

7 patterns with matching reports.

Warning lights and dashboard alerts

19 mentions · 13.2% of complaints

Median mileage: 45,000 mi (15 usable records).

ODI 11544590 · 41,000 mi

The contact owns a 2017 Toyota RAV4 Hybrid. The contact stated that on numerous occasions while the vehicle was being charged, the battery intermittently failed to charge. As a result, the vehicle failed to start. The contact stated that unknown warning lights were illuminated but turned off after the battery was on charge mode. The vehicle was taken to the dealer where the cause of the failure could not be determined, and the failure recurred. The vehicle was not repaired. The manufacture was notified of the failure and the contact was informe…

Look up ODI 11544590 at NHTSA ↗

ODI 11667638 · 115,000 mi

The contact owns a 2018 Toyota Rav4 Hybrid. The contact stated that while receiving an oil change by a certified mechanic, the contact was informed that there was no coolant in the coolant reservoir. The mechanic confirmed that the radiator, hoses, and thermostat had failed and needed to be replaced. The vehicle was repaired; however, the failure persisted. While the contact was checking the coolant levels, the coolant level was always lower than expected. The contact was continually adding coolant. There was no warning light illuminated. The v…

Look up ODI 11667638 at NHTSA ↗

ODI 11229116 · 1,809 mi

MY 14 GALLON CAPACITY FUEL TANK WILL NOT ACCEPT MORE THAN 9.9 GALLONS. EVEN WHEN I'VE RUN IT TO LOW FUEL WARNING LIGHTS, NEVER DOUBLE DIGIT FILLS. I'VE USED AT LEAST A DOZEN DIFFERENT GAS STATIONS AND SUPPLIERS INCLUDING ONE IN OREGON AND ALWAYS THE SAME LIMITATION. OWNERS MANUAL CAUTIONS AGAINST CONTINUING TO FILL AFTER AUTO SHUT OFF. WE HAVE TRIED FAST FILLS, SLOW FILLS, MANUALLY HOLDING THE NOZZLE AND HOLDING THE TRIGGER, MANY ANGLES ARE FAILING TO GET OVER 9.9! ROTTEN TO GET FAR LESS MILEAGE PER TANK THAN TOYOTA COMMERCIALS SHOW. I AM TEM…

Look up ODI 11229116 at NHTSA ↗

Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Brake response concerns

18 mentions · 12.5% of complaints

Median mileage: 5,000 mi (13 usable records).

ODI 10855336 · 5,000 mi

IN THE TOYOTA RAV 4 HYBRID, THE "POWER" (IGNITION" BUTTON IS ABOUT 2.25" FROM THE AC BUTTON. (SEE ATTACHED PHOTO). WHEN YOU ARE DRIVING LESS THAN 10 MPH YOU CAN PUSH THE BUTTON AND THE ENGINE WILL TURN OFF, STEERING WHEEL LOCK UP, AND THE CAR KEEPS ROLLING. THIS HAPPENED TO ME. I WAS STOPPED AT A LIGHT, AS THE LIGHT TURNED GREEN, I WANTED TO TURN OFF THE AC, AND I ACCIDENTALLY PUSHED THE WRONG BUTTON (BECAUSE THEY WERE CLOSE TOGETHER), AND THE WHOLE ENGINE TURNED OFF, WHILE I WAS IN THE INTERSECTION. LUCKILY, THE STREETS WERE EMPTY SO NOTHING H…

Look up ODI 10855336 at NHTSA ↗

ODI 10934892 · 1,750 mi

I WAS PULLING INTO A PARKING SPACE IN A PARKING DECK. AS I TURNED INTO THE SPOT I APPLIED THE BRAKES. THE BRAKE PEDAL WENT TO THE FLOOR AND THE CAR WOULDN'T SLOW OR STOP. THERE WAS NO BRAKING POWER WHATSOEVER. I TOOK MY FOOT OFF THE BRAKE PEDAL AND THE CAR CRASHED INTO THE CONCRETE WALL.

Look up ODI 10934892 at NHTSA ↗

ODI 11045914 · 3,950 mi

I PULLED INTO MY PARKING SPOT IN MY CONDOMINIUM COMPLEX, WITH MY FOOT ON THE BRAKE PEDAL (AT ZERO MPH). AS I WAS TRYING TO PUT IT INTO PARK, THE VEHICLE SUDDENLY LURCHED FORWARD AND JUMPED INTO THE HILLY WOODS. I PRESSED HARDER ON THE BRAKE PEDAL BUT IT WOULD NOT STOP OR SLOW DOWN AND I WASN'T ABLE TO CONTROL THE STEERING. THE CAR CONTINUED GOING THROUGH THE HILL FULL OF LARGE TREES. FINALLY THE VEHICLE ONLY STOPPED WHEN IT CRASHED INTO A TREE. I HAD A HARD TIME OPENING THE DOOR TO GET OUT OF THE CAR BECAUSE IT WAS WEDGED AGAINST SAID TREE…

Look up ODI 11045914 at NHTSA ↗

Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Hard or delayed shifting

4 mentions · 2.8% of complaints

Median mileage: 3,675 mi (4 usable records).

ODI 10916849 · 2,000 mi

I WAS PARKING MY VEHICLE IN A PARKING SPACE (ON AN INCLINE) WHEN I APPLIED THE BREAKS, THE CAR LURCHED FORWARD JUMPED A RAISED SIDEWALK AND CAME TO A STOP AFTER HITTING THE CONCRETE WALL OF A BUILDING. IT CAUSED DAMAGE TO THE BUILDING AND THE FRONT OF THE VEHICLE. I HAD THE VEHICLE CHECKED AT THE PURCHASING DEALER AND THEY FOUND NOTHING WRONG.

Look up ODI 10916849 at NHTSA ↗

ODI 11045914 · 3,950 mi

I PULLED INTO MY PARKING SPOT IN MY CONDOMINIUM COMPLEX, WITH MY FOOT ON THE BRAKE PEDAL (AT ZERO MPH). AS I WAS TRYING TO PUT IT INTO PARK, THE VEHICLE SUDDENLY LURCHED FORWARD AND JUMPED INTO THE HILLY WOODS. I PRESSED HARDER ON THE BRAKE PEDAL BUT IT WOULD NOT STOP OR SLOW DOWN AND I WASN'T ABLE TO CONTROL THE STEERING. THE CAR CONTINUED GOING THROUGH THE HILL FULL OF LARGE TREES. FINALLY THE VEHICLE ONLY STOPPED WHEN IT CRASHED INTO A TREE. I HAD A HARD TIME OPENING THE DOOR TO GET OUT OF THE CAR BECAUSE IT WAS WEDGED AGAINST SAID TREE…

Look up ODI 11045914 at NHTSA ↗

ODI 11210210 · 15,000 mi

WHILE DRIVING ON LONG TRIP GOING SOUTH ON HWY 101, VEHICLE STARTED BUCKING AND JERKING GOING 70ISH MPH. EV LIGHT WOULD COME ON LIKE IT WANTED TO SWITCH TO EV MODE. IT HAPPENED GOING DOWN A STEEP GRADE NEAR SAN LUIS OBISPO. IT STOPPED WHEN WE GOT TO FLAT GROUND. ABOUT 25 MILES LATER IT DID IT AGAIN AND I WAS ABLE TO RECORD A QUICK VIDEO OF INSTRUMENT CLUSTER. TOOK IT TO ONE TOYOTA IN OAKLAND CA AND THEY WERE UNABLE TO DUPLICATE CONCERN. WIFE WAS DRIVING VEHICLE ON ANOTHER LONG TRIP A FEW MONTHS LATER AND IT HAPPENED TO HER FOR ABOUT 1 1/5 HOURS.…

Look up ODI 11210210 at NHTSA ↗

Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Stalling or loss of power

3 mentions · 2.1% of complaints

Median mileage: 38,000 mi (3 usable records).

ODI 11187252 · 18,900 mi

I WAS DRIVING ON THE FREEWAY WITH ADAPTIVE CRUISE CONTROL ON. OUT OF THE CORNER OF MY EYE, I SAW A VERTICAL RED LINE FLASH ONCE ON THE DASH DISPLAY. SUDDENLY THE CAR BRAKED AND CAME TO A COMPLETE STOP. THERE WAS ALSO A LOSS OF POWER AS I COULD NOT STEER THE CAR TO THE SHOULDER. THERE WAS NOTHING IN FRONT OF ME AT THE TIME. THANKFULLY THE TRUCK BEHIND ME WAS ABLE TO SWERVE AND AVOID HITTING MY CAR. AFTER STOPPING, I SHIFTED THE CAR INTO A LOWER GEAR AND THEN BACK, AND WAS ABLE TO DRIVE AGAIN. I BROUGHT THE CAR TO THE TOYOTA DEALER, …

Look up ODI 11187252 at NHTSA ↗

ODI 11568053 · 62,000 mi

The contact owns a 2021 Toyota Rav4 Hybrid. The contact stated that on two separate occasions, while driving at high rates of speed, the vehicle stalled after slamming on the brake pedal. The contact waited approximately 20-30 seconds after the initial failure before being able to restart the vehicle and resume normal driving operation. The manufacturer was notified of the failure and a claim was filed. The vehicle was not diagnosed or repaired. The failure mileage was approximately 62,000.

Look up ODI 11568053 at NHTSA ↗

ODI 11536113 · 38,000 mi

The contact owns a 2023 Toyota Rav4 Hybrid. The contact stated while driving approximately 45 MPH, the contact depressed the brake pedal with force due to a traffic slow down, and the vehicle stalled while depressing the brake pedal. The contact was coasting and placed the vehicle in neutral(N) and attempted to restart the vehicle and the vehicle failed to start. The contact coasted to the center turn lane and stopped the vehicle, shifted into park(P), and restarted the vehicle. The contact was unaware if there were any warning lights illuminat…

Look up ODI 11536113 at NHTSA ↗

Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Fuel smell or leak mentions

2 mentions · 1.4% of complaints

Median mileage: 40,000 mi (1 usable records).

ODI 11419467 · 40,000 mi

The contact owns a 2017 Toyota Rav4 Hybrid. The contact stated while driving 50 MPH, he attempted to avoid a rock but was unsuccessful. The contact stated that rock struck the fuel neck and caused a substantial fuel leak, 13/8 hose was unprotected and cut. A fellow motorist alerted the contact of the failure. The contact inspected the vehicle and found the leak. The contact temporarily fixed the leak and drove to the residence. The contact ordered a new filler neck and repaired the failure. The manufacturer was notified of the failure and a cas…

Look up ODI 11419467 at NHTSA ↗

ODI 11513091

The contact owns a 2019 Toyota Rav4 Hybrid. The contact stated that upon approaching the vehicle, there was fuel leaking onto the floor under the fuel filler neck. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the fuel tank and fuel sending unit needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was then taken to Toyota Chula Vista (650 Main St, Chula Vista, CA 91911), South Coast Toyota (1966 Harbor Blvd, Costa Mesa, CA 92627) and Culver City T…

Look up ODI 11513091 at NHTSA ↗

Matching rule\b(fuel leak\w*|gas leak\w*|gas(?:oline)? smell|smell\w* (?:of )?(?:fuel|gas))\b

Battery drain and no-start mentions

1 mentions · 0.7% of complaints

Median mileage: 33,846 mi (1 usable records).

ODI 11641795 · 33,846 mi

The contact owns a 2020 Toyota Rav4 Hybrid. The contact stated that on several occasions while attempting to start the vehicle, the vehicle would not start. The vehicle was jumpstarted; however, two days later the failure recurred. The vehicle was taken to a dealer twice where it was diagnosed and determined that the battery needed to be replaced. The vehicle was repaired; however, the failure reoccurred after 18 months. The vehicle was then taken to the dealer where the vehicle remained. The manufacturer was notified of the failure. The failur…

Look up ODI 11641795 at NHTSA ↗

Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Steering assistance concerns

1 mentions · 0.7% of complaints

Median mileage: 5,000 mi (1 usable records).

ODI 10855336 · 5,000 mi

IN THE TOYOTA RAV 4 HYBRID, THE "POWER" (IGNITION" BUTTON IS ABOUT 2.25" FROM THE AC BUTTON. (SEE ATTACHED PHOTO). WHEN YOU ARE DRIVING LESS THAN 10 MPH YOU CAN PUSH THE BUTTON AND THE ENGINE WILL TURN OFF, STEERING WHEEL LOCK UP, AND THE CAR KEEPS ROLLING. THIS HAPPENED TO ME. I WAS STOPPED AT A LIGHT, AS THE LIGHT TURNED GREEN, I WANTED TO TURN OFF THE AC, AND I ACCIDENTALLY PUSHED THE WRONG BUTTON (BECAUSE THEY WERE CLOSE TOGETHER), AND THE WHOLE ENGINE TURNED OFF, WHILE I WAS IN THE INTERSECTION. LUCKILY, THE STREETS WERE EMPTY SO NOTHING H…

Look up ODI 10855336 at NHTSA ↗

Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b