U.S. public vehicle records

Toyota RAV4 PRIME electrical problems

57 complaint narratives mention electrical terms.

Key facts

213 owner complaints analyzed

7 distinct recall campaigns

32,693 mi median reported failure mileage

Scope: 2021 to 2024 model years. Data updated: 2026-10-01 (October 1, 2026). 24 complaints include usable failure mileage. View data status.

Electrical and battery issues evidence

57 of 213 complaints match this topic (26.8%). The keyword filter can include complaints that mention a transmission without reporting its failure. View matching rules.

Owner report 11451126 · 2022-02-09 (February 9, 2022)

Hello Nhtsa, It is a brand new car, while we were driving on the freeway, all off a sudden, we hard noisy drive, eventually smelled plastic. When we saw under the "Underbody plastic shield with clips loosen up" and it is handing half on the road. we were scared and it could even fire up the whole car as we smelled a burning smell. I called Toyota Custer service a couple of times and reported the issue. again called towing company took to the dealer. dealer "Town county Toyota Charlotte" Dealer manager was very rude and says it cannot be fixed…

Owner-reported narrative. Look up ODI 11451126 at NHTSA ↗

Owner report 11548604 · 2023-10-06 (October 6, 2023)

The contact owns a 2021 Toyota Rav4 Prime. The contact received notification of NHTSA Campaign Number: 23V478000 (Electrical System) however, the part to do the recall repair was not yet available. A local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Owner-reported narrative. Look up ODI 11548604 at NHTSA ↗

Owner report 11550215 · 2023-10-16 (October 16, 2023)

The contact owns a 2021 Toyota Rav4 Prime. The contact received notification of NHTSA Campaign Number: 23V478000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Owner-reported narrative. Look up ODI 11550215 at NHTSA ↗

Owner report 11557334 · 2023-11-28 (November 28, 2023)

The contact owns a 2021 Toyota Rav4 Prime. The contact received notification of NHTSA Campaign Number: 23V478000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms part…

Owner-reported narrative. Look up ODI 11557334 at NHTSA ↗

Owner report 11557741 · 2023-11-30 (November 30, 2023)

The contact owns a 2021 Toyota Rav4 Prime. The contact received notification of NHTSA Campaign Number: 23V478000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was unavailable.

Owner-reported narrative. Look up ODI 11557741 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

213 unique complaints in this selection. Analysis snapshot: 2026-10-01.

11.3%Usable mileage24 / 213 records

100.0%Valid incident date213 / 213 records

100.0%Valid filing date213 / 213 records

100.0%Ordered incident and filing dates213 / 213 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2021	2022	2023	2024
Electrical System	3737.4% ODI 11443354 The 2021 RAV4 Prime has a known defect with the heat pump causing an alarming sound to be heard within about a 1 minute of startup. The grinding noise causes distraction as it is extremely loud and occurs generally while backing out/maneuvering in tight areas. Toyota released a Service Bulletin in their European Market in October (numbered BE-00612T-TME - "Train Horn noise" from A/C compressor when the vehicle is started), but has not made available the same fixes in the US even months later. Look up ODI 11443354 at NHTSA ↗	733.3% ODI 11559943 The contact owns a 2022 Toyota Rav4 Prime. The contact received notification of NHTSA Campaign Number: 23V478000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms part… Look up ODI 11559943 at NHTSA ↗	3656.3% ODI 11643057 The primary instrument display started to go out when it was cold, below 50'F. This could be mitigated by running the engine or running the defrost for a period of time to warm up the area around the display. When it was too cold this winter, that was no longer effective and the display would not come on at all. The car would drive and all of the instruments displayed on the screen would work (cruise control, etc.), but there was no way to know how fast I was going and if there were any warning lights illuminated. Running the car long enoug… Look up ODI 11643057 at NHTSA ↗	931.0% ODI 11566051 Bought brand new car from Toyota. While driving on Highway at 60 mph car suddenly went dead and catastrophic warning showed up on dash. Was barely able to pull over to side of road. Very dangerous. Had car towed to Toyota who informed me that battery was defective in cold weather and went dead. Battery replaced. Recall inspection is warranted. Look up ODI 11566051 at NHTSA ↗
Unknown Or Other	2424.2% ODI 11418659 A few months ago I experienced multiple instances of my car self-starting while parked in my garage. I contacted the dealer and then Toyota. In April I received an email/letter stating that the problem had been corrected. However, just this week the problem returned, starting twice two days ago. I have just notified Toyota again and await a response, but due to the safety implications of this issue I am notifying the NHTSA. The safety implications of a car starting without provocation are obvious; for example, a child could climb inside a… Look up ODI 11418659 at NHTSA ↗	628.6% ODI 11547608 I was driving on a highway going around 45 mph. The sun/moon roof exploded. I wasn't under anything that could have fallen, no cars were around and I did not see anything in the air. It was sunny, 67 degrees with a breeze. This happened on Sunday so no confirmation or inspection has occurred. No warning lamps or messages appeared either before or after it exploded. I do know that Rav4 Prime's will display messages when things break including windows as I was rear-ended and the car was telling me the windows were broken. I called state patrol an… Look up ODI 11547608 at NHTSA ↗	1929.7% ODI 11516061 Sliding sun roof glass explosion while driving. Glass is clearly projected to the exterior of vehicle and not due to stone/rock hit. No overpass or vehicles in front of driver at the time. No other damage to vehicle. Serious injury could occur when glass falls into the passenger compartment of the vehicle cutting or blinding the driver. The Dealer/Certified Toyota service center replaced the glass under warranty after inspecting the broken sun roof glass. Look up ODI 11516061 at NHTSA ↗	620.7% ODI 11581496 Panoramic sunroof shattered while my wife was driving down the freeway. No object struck the sunroof but while she was driving it sounded like a shotgun went off and the panoramic roof was shattered. Look up ODI 11581496 at NHTSA ↗
Service Brakes	1616.2% ODI 11395499 · 9,300 mi I AM EXPERIENCING INCONSISTENT BRAKE FEEL AFTER ABS ACTUATION DURING SLOW AND STEADY APPLICATION OF THE BRAKES ON ROUGH OR SLICK ROAD SURFACES. STOPPING DISTANCES ARE INCREASED COMPARED WITH MY EXPECTATION FOR A GIVEN PEDAL FORCE. PLEASE NOTE THAT THE 2010 TOYOTA PRIUS HAD A SIMILAR ISSUE, AND A RECALL WAS ISSUED UNDER NHTSA CAMPAIGN 10V039000. Look up ODI 11395499 at NHTSA ↗	314.3% ODI 11500714 This happened to me today but I have also recently heard about another report of the same (facebook rav4 prime web page) I started the car, it had sufficient battery so was in ‘EV’ mode. I placed it in reverse with my foot on the brake pedal. I waited a couple seconds for one reason or another and with my foot still firmly on the brake pedal it started moving in reverse. I pushed the brake pedal extraordinarily hard and the car stopped after a few feet. No incident precipitated from this but I’m keenly aware of the potential. At the moment I c… Look up ODI 11500714 at NHTSA ↗	46.3% ODI 11536313 Driver was parking the car in a parking lot at a very slow speed. The car suddenly shot forward at a very high rate of speed, requiring evasive steering from trees and a fence, until the car crashed head-on into another vehicle. The driver is very certain the brakes only were applied during the entire time the car shot forward. Airbags were not deployed. Bystanders were within six feet of the car at one point during the acceleration, prior to the crash. There were no injuries. Earlier, on the day of the crash, the car had a sudden, stro… Look up ODI 11536313 at NHTSA ↗	413.8% ODI 11608693 I have owned vehicle for 3 months. Noticed loud banging sound whenever brakes are applied at low speeds, on rough bumps/rough road. At times banging is loud enough to sound like vehicle hit something. No issues with braking currently. Not sure if noise is from ABS but sound is coming from front and back. Toyota inspected vehicle and said sound is the ABS activating..."totally normal for newer hybrids and no fix at this time...test drove other 2024 Rav4 Primes and all had same noise". TAS#242180433. No accident/incident to report at this time, h… Look up ODI 11608693 at NHTSA ↗
Fuel/Propulsion System	1818.2% ODI 11388815 · 700 mi CAR HAS 750 MILES FROM NEW. FUEL GUAGE DISPLAY 3/4 FULL WHEN TANK IS ACTUALLY FULL.. CAUSES OVERFILLING AND LACK OF TRUST IN GUAGE READING. ALSO CAUSES CHARCOAL FILTER TO FILL WITH GAS. CAUSING IT TO FAIL. IN ADDITION CHECK ENGINE LIGHT TO DISPLAY GENERATING NUMEROUS FAULTS COMES. ALL REQUIRE IMMEDIATE DEALER ATTENTION. NO DRIVE CONDITION. Look up ODI 11388815 at NHTSA ↗	14.8% ODI 11731867 Incident Detail: In April 2026, my 2022 Toyota RAV4 Prime (VIN: [XXX] ) suffered a critical failure where the charging cable became physically locked in the vehicle’s high-voltage (HV) charging port. I transported the vehicle to Ken Garff Cheyenne (authorized Toyota dealer), where management allowed non-certified, non-technical staff to perform unauthorized physical interventions on the HV port. No manufacturer-certified technician was provided for a safe diagnostic. Safety Hazard and Immediate Consequence: Following these unauthorized interve… Look up ODI 11731867 at NHTSA ↗	23.1% ODI 11536313 Driver was parking the car in a parking lot at a very slow speed. The car suddenly shot forward at a very high rate of speed, requiring evasive steering from trees and a fence, until the car crashed head-on into another vehicle. The driver is very certain the brakes only were applied during the entire time the car shot forward. Airbags were not deployed. Bystanders were within six feet of the car at one point during the acceleration, prior to the crash. There were no injuries. Earlier, on the day of the crash, the car had a sudden, stro… Look up ODI 11536313 at NHTSA ↗	13.4% ODI 11719372 Affidavit (present first party experience) and Exhibits (proof of claim) In support of claim (complaint) For damages (harm, injury, tort) 1. My legal name is [XXX] . 2. I purchased a 2024 prius prime in tupelo, Mississippi on 09/02/2025. 3. I traded in a prius i had purchased in idaho falls, id in february 2024 for the new 2024 prius prime. 4. My prius trade in was financed with TOYOTA financial (TOYOTA motor corporation). 5. I purchased a new 2024 TOYOTA pruis prime from TOYOTA carlock in tupelo, ms with odometer statement of "10 miles". 6. Th… Look up ODI 11719372 at NHTSA ↗
Forward Collision Avoidance: Automatic Emergency Braking	88.1% ODI 11458186 On March 19, 2022 I was attempting to make a left turn onto a five lane (including the center left turn lane) road. When the traffic cleared my car (a plug-in hybrid in EV mode) did not accelerate as it usually does, but slowly rolled into the first lane of traffic. I pushed the accelerator to the floor but it stopped in the traffic lane. I had to quickly select reverse and back out of the first lane of oncoming traffic. Luckily the car behind me had not moved up and I had room to avoid an accident. This seemed like it may have been a failur… Look up ODI 11458186 at NHTSA ↗	14.8% ODI 11463453 The Toyota pre-collision braking system is too slow to release control of the throttle back to the driver. Multiple times it has made the car behave in an unexpected fashion in traffic. The most common scenario is when the driver is stopped and turning left onto a busy street. When a car passes in front of you and you try to accelerate after it passes, the pre-collision braking still thinks there's a car in front of you. Instead of acceleration your car just gently rolls into the street. The driver can't do anything in the moment to override… Look up ODI 11463453 at NHTSA ↗	23.1% ODI 11632869 I slowly turned right into a parking space, braked to stop but the car didn't stop and instead lurched, jumping forward over the parking curb and hitting a small wall. My foot was on the brake pedal the entire time. It happened at 9:00am on a clear day. I was alone in the car and uninjured. Damage to the car was extensive and estimated at nearly $40,000. As a result, car was totaled by the insurance company. Look up ODI 11632869 at NHTSA ↗	13.4% ODI 11676998 The driver was pulling into a friend's carport. After crossing a small curb her foot was taken off the gas and was moving to the brake. The car was going slightly uphill as slow as a car can go with no gas pedal depressed. The car then accelerated as if someone pressed the gas to the floor. In a matter of 8 feet it gained enough speed and momentum that when it hit our friend's parked car the 4 door SUV was pushed forward 4 feet. The gas pedal was never pushed by the driver. No failed component was ever identified by multiple inspections by the … Look up ODI 11676998 at NHTSA ↗
Power Train	55.1% ODI 11519151 Car won't accelerate for about 1 to 2 seconds from stopped. Didn't have the issue before the 23TA01 recall performed at the Dealership. Look up ODI 11519151 at NHTSA ↗	314.3% ODI 11463453 The Toyota pre-collision braking system is too slow to release control of the throttle back to the driver. Multiple times it has made the car behave in an unexpected fashion in traffic. The most common scenario is when the driver is stopped and turning left onto a busy street. When a car passes in front of you and you try to accelerate after it passes, the pre-collision braking still thinks there's a car in front of you. Instead of acceleration your car just gently rolls into the street. The driver can't do anything in the moment to override… Look up ODI 11463453 at NHTSA ↗	11.6% ODI 11632869 I slowly turned right into a parking space, braked to stop but the car didn't stop and instead lurched, jumping forward over the parking curb and hitting a small wall. My foot was on the brake pedal the entire time. It happened at 9:00am on a clear day. I was alone in the car and uninjured. Damage to the car was extensive and estimated at nearly $40,000. As a result, car was totaled by the insurance company. Look up ODI 11632869 at NHTSA ↗	26.9% ODI 11605531 I have oiwned the car for 3 months and there has not been a problem previously. As I was pulling into a parking space at work, going less than 5 mph, i took my foot off the accelerator and coasting in while intending to brake, stop, and turn the car off. Suddenly, the car accelerated forward quickly, propelling the car over a tall curb, over a small grassy area, and onto the open parking lot. I subsequently applied the break, the car stopped, I drove back to the same spot. and was able to park and turn the car off. A report was filed with … Look up ODI 11605531 at NHTSA ↗
Vehicle Speed Control	44.0% ODI 11467556 We have COMPLETELY lost brakes on MULTIPLE occasions for a few seconds per occasion. Brake loss has occurred upon slow, even braking and on flat, dry, even pavement with no pot poles or loose gravel around. When this happens, an orange light appears on the dash, we lose brakes for a few seconds, the car regains brakes, and jolts forward with no change in foot position on the brake pedal. We have taken the car to the dealer multiple times and every single time this incident has occurred the rear right wheel speed shows about a 10% variation in s… Look up ODI 11467556 at NHTSA ↗	00.0% No examples available for this selection.	69.4% ODI 11536313 Driver was parking the car in a parking lot at a very slow speed. The car suddenly shot forward at a very high rate of speed, requiring evasive steering from trees and a fence, until the car crashed head-on into another vehicle. The driver is very certain the brakes only were applied during the entire time the car shot forward. Airbags were not deployed. Bystanders were within six feet of the car at one point during the acceleration, prior to the crash. There were no injuries. Earlier, on the day of the crash, the car had a sudden, stro… Look up ODI 11536313 at NHTSA ↗	13.4% ODI 11676998 The driver was pulling into a friend's carport. After crossing a small curb her foot was taken off the gas and was moving to the brake. The car was going slightly uphill as slow as a car can go with no gas pedal depressed. The car then accelerated as if someone pressed the gas to the floor. In a matter of 8 feet it gained enough speed and momentum that when it hit our friend's parked car the 4 door SUV was pushed forward 4 feet. The gas pedal was never pushed by the driver. No failed component was ever identified by multiple inspections by the … Look up ODI 11676998 at NHTSA ↗
Visibility/Wiper	33.0% ODI 11719816 Close the door and the rear view window shattered. Look up ODI 11719816 at NHTSA ↗	00.0% No examples available for this selection.	11.6% ODI 11716205 The digital instrument cluster display failed completely while the vehicle was in operation. The speedometer, warning indicators, and safety alerts were not visible, making it unsafe to drive due to inability to monitor speed or receive critical warnings. There were no prior warning messages before the failure occurred. The vehicle was inspected by an authorized Toyota dealer, Toyota of Temecula, who confirmed instrument cluster failure. The vehicle has been out of service since November 25, 2025. The dealership has ordered a replacement instr… Look up ODI 11716205 at NHTSA ↗	413.8% ODI 11611262 Panoramic moon roof exploded while driving with no impact to the glass. The explosion sounded like a gun shot inside the car. This sudden explosive noise put the driver, and all other vehicles on the road, in danger due to the panicked reflex of the driver. Upon inspection, it's evident that the glass shattered along all 4 edges rather than from a single point of impact. This would indicate an issue with the glass, the installation, or both. Vehicle was taken to dealer and customer was told it would not be covered under warranty. Look up ODI 11611262 at NHTSA ↗

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Electrical System	29,000–50,000 mi	35,000 mi	13	ODI 11704346 · 39,000 mi The contact owns a 2023 Toyota Rav4 Prime. The contact stated that while driving at an undisclosed speed, the instrument panel became inoperable and intermittently turned on and off. The vehicle was taken to the dealer, but the vehicle was not diagnosed or repaired. The contact was informed that the failure could not be duplicated. The contact stated that the failure had recurred and that the instrument panel failed to operate. The dealer was contacted again and informed the contact that the vehicle was associated with NHTSA Campaign Number: 25… Look up ODI 11704346 at NHTSA ↗ ODI 11718828 · 21,000 mi The contact owns a 2023 Toyota Rav4 Prime. The contact stated that while operating the vehicle, the instrument panel was inoperable. The contact received notification of NHTSA Campaign Number: 25V595000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 21,000. Look up ODI 11718828 at NHTSA ↗ ODI 11719429 · 25,000 mi The contact owns a 2023 Toyota Rav4 Prime. The contact stated that while driving out of a parking lot, the instrument cluster went blank. The contact used the cell phone for guidance while driving to the residence. There were no warning lights illuminated. The contact associated the failure with NHTSA Campaign Numbers: 25V744000 (Back Over Prevention) and 25V595000 (Electrical System). The vehicle was taken to the local dealer weeks ago. The dealer informed the contact that parts were on backorder. The manufacturer was contacted and confirmed t… Look up ODI 11719429 at NHTSA ↗
Service Brakes	Too few reports for a range	8,650 mi	2 (sparse)	ODI 11395499 · 9,300 mi I AM EXPERIENCING INCONSISTENT BRAKE FEEL AFTER ABS ACTUATION DURING SLOW AND STEADY APPLICATION OF THE BRAKES ON ROUGH OR SLICK ROAD SURFACES. STOPPING DISTANCES ARE INCREASED COMPARED WITH MY EXPECTATION FOR A GIVEN PEDAL FORCE. PLEASE NOTE THAT THE 2010 TOYOTA PRIUS HAD A SIMILAR ISSUE, AND A RECALL WAS ISSUED UNDER NHTSA CAMPAIGN 10V039000. Look up ODI 11395499 at NHTSA ↗ ODI 11516305 · 8,000 mi The contact owns a 2022 Toyota RAV4 Prime. The contact stated while driving 55 MPH and exiting the highway, the vehicle would not slow down. The contact desperately pressed the brake pedal, but the vehicle would not slow down or come to a complete stop. The contact lost control of the vehicle and drove off the road into a pile of dirt where the vehicle come to a complete stop. The contact was unsure If any warning light illuminated, but the air bags did deploy. The contact injured his leg and sought medical attention. A police report was filed.… Look up ODI 11516305 at NHTSA ↗
Fuel/Propulsion System	Too few reports for a range	805 mi	2 (sparse)	ODI 11388815 · 700 mi CAR HAS 750 MILES FROM NEW. FUEL GUAGE DISPLAY 3/4 FULL WHEN TANK IS ACTUALLY FULL.. CAUSES OVERFILLING AND LACK OF TRUST IN GUAGE READING. ALSO CAUSES CHARCOAL FILTER TO FILL WITH GAS. CAUSING IT TO FAIL. IN ADDITION CHECK ENGINE LIGHT TO DISPLAY GENERATING NUMEROUS FAULTS COMES. ALL REQUIRE IMMEDIATE DEALER ATTENTION. NO DRIVE CONDITION. Look up ODI 11388815 at NHTSA ↗ ODI 11405264 · 909 mi DURING ITS FIRST FUEL TANK FILL-UP (AT 909 MILES, ON 3/14/2021), NEW 2021 RAV4 PRIME SE FUEL TANK ACCEPTED LESS THAN THE EXPECTED AMOUNT OF GASOLINE. STARTING AT NEAR-EMPTY, ONLY NINE (9) GALLONS WAS ACCEPTED. AT THE SECOND FILL-UP (ON 3/22/2021), ONLY FOUR GALLONS COULD BE ADDED, AND THE FUEL NOZZLE WAS EJECTED FROM THE TANK, SPILLING GAS. SECOND ATTEMPT COULD NOT ADD ANY MORE GAS. Look up ODI 11405264 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Complaints	Campaigns announced	Examples
2024-11	1	None	ODI 11627412 · 500 mi The contact owns a 2024 Toyota Rav4 Prime. The contact stated while driving at approximately 45 MPH, there was an abnormal explosion coming from the roof of the vehicle. The contact then became aware that the panoramic sunroof had shattered without impact. An unknown local dealer was notified of the failure and referred the contact to the Insurance Company for assistance. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 500. Look up ODI 11627412 at NHTSA ↗
2024-12	5	None	ODI 11632431 2021 Toyota Rav4 Prime, 69K miles *** On [XXX] while driving at highway speeds, many warning messages began to scroll across the display. The gas pedal immediately became unresponsive. The power steering stopped working. The car was unable to be stopped with the brake pedal, and it had to be allowed to coast stop. *** The car was then towed to Fred Anderson Toyota in Asheville, NC. The service advisor refused to scan the codes and said that all I needed to do was change the battery. I purchased a battery from Fred Anderson and chan… Look up ODI 11632431 at NHTSA ↗ ODI 11632312 I was pulling slowly into my driveway and suddenly the car began accelerating on it's own. I braked and it would not stop. I ended up running into my electronic gate and hitting the side of my neighbor's house. Safety was put at risk because I could have hit a person or moving car had this not happened in my driveway. I could have caused more substantial damage to my neighbor's house. I will report this to the dealership and have it inspected. There were no warning lamps or messages or warning symptoms. Look up ODI 11632312 at NHTSA ↗ ODI 11632869 I slowly turned right into a parking space, braked to stop but the car didn't stop and instead lurched, jumping forward over the parking curb and hitting a small wall. My foot was on the brake pedal the entire time. It happened at 9:00am on a clear day. I was alone in the car and uninjured. Damage to the car was extensive and estimated at nearly $40,000. As a result, car was totaled by the insurance company. Look up ODI 11632869 at NHTSA ↗
2025-01	2	None	ODI 11634802 Upon entering a light controlled intersection at a relatively slow speed (probably less than 20 mph} on wet pavement, an oncoming car suddenly made a left turn directly in front of me. I applied the applied the breaks hard and slid into the passenger side of the turning vehicle. The ABS system did not function. The air bag did not deploy. At the moment of the collision my speed was reduced and I do not know the threshold for airbags to deploy, but this was a direct front end collision. I was able to brace myself and was not injured. I am n… Look up ODI 11634802 at NHTSA ↗ ODI 11634774 Windshield cracked by itself while pulling out from home garage. No visible signs of hit by foreign object. Cannot feel the crack with finger tips from inside or outside. Crack seems started from defroster. Look up ODI 11634774 at NHTSA ↗
2025-02	3	None	ODI 11643057 The primary instrument display started to go out when it was cold, below 50'F. This could be mitigated by running the engine or running the defrost for a period of time to warm up the area around the display. When it was too cold this winter, that was no longer effective and the display would not come on at all. The car would drive and all of the instruments displayed on the screen would work (cruise control, etc.), but there was no way to know how fast I was going and if there were any warning lights illuminated. Running the car long enoug… Look up ODI 11643057 at NHTSA ↗ ODI 11644767 Our dashboard has gone completely blank. This means we can’t track speed, charge and fuel remaining, and other important aspects of the car’s health. Look up ODI 11644767 at NHTSA ↗ ODI 11645645 My girlfriend's father was driving at normal driving speed on the highway when the tire blew out for no reason. There are multiple blown out sections of the tire on both the internal and external sides of the tire that would appear to be a structural failure. This was definitely not a puncture due to the failures completely around the entire circumference on both sides of the tire. The tire was inflated as per spec. This caused vehicle instability and was a dangerous situation so he had to quickly pull to the side of the highway. The tire … Look up ODI 11645645 at NHTSA ↗
2025-03	0	None	No examples available for this selection.
2025-04	1	None	ODI 11655677 The idling on this car has had a slight knocking sound but it goes off when engine is warm and i have never got a check engine light. i noticed recently when driving the car had a slight jerk but still no check engine light. until traveling on day it came on and i scanned the codes and replaced all applicable parts - the electrical system is pointing to a bypass hose which was changed as well as a camshaft sensor which still didi not solve the issue. i check online it found many others had this problem. My camshaft was ticking when the car was … Look up ODI 11655677 at NHTSA ↗
2025-05	2	None	ODI 11659664 The 12v battery keeps dying. The dealer has checked it multiple times and finally replaced it with a new one which has now died twice. The weather has not been freezing, car is garage, i don't leave anything on that would drain battery and I drive it several times a week. I have over 23,000 miles. It dies at worst time when I really need to go somewhere. Look up ODI 11659664 at NHTSA ↗ ODI 11664045 On [XXX], I was pulling into a parking spot in a parking lot [XXX] in San Francisco. When I engaged the brakes, the vehicle did not stop and continued moving forward. The vehicle accelerated a bit and climbed over the parking lot barrier, onto the pedestrian sidewalk, and into the street despite continued brake depression. The right side of the vehicle made contact with the parking meter on the sidewalk for street parking. The brakes were depressed and engaged the entire duration of the incident, and the vehicle did not stop until impact with t… Look up ODI 11664045 at NHTSA ↗
2025-06	2	None	ODI 11666840 On the night of [XXX] at approximately [XXX] PM, I was driving from Tracy, California to Lancaster, California via the [XXX]. The freeway had no traffic at the time, and I set my cruise control to maintain a speed of 75 mph for a safer ride. While driving in the left lane near Santa Nella, my car suddenly deployed the ABS brakes. The steering wheel locked, and the car began to slip, its tires locked as if on a roller coaster going downhill. The driver’s side then rolled over and crashed. Fortunately, the road was empty, and I did not hit anyone… Look up ODI 11666840 at NHTSA ↗ ODI 11666876 Moonroof spontaneously exploded while driving on the highway. The moonroof was closed, no one was trying to open it. All windows were closed, no one was trying to open them. My husband was driving and differently we heard a loud explosion which sounded like a shotgun going off and thought someone was shooting at us. I looked behind the car and could see glass flying everywhere. We safely pulled over and the entire moon roof had randomly and spontaneous exploded. No collision. Nothing fell on us etc. A quick Google search with show you that th… Look up ODI 11666876 at NHTSA ↗
2025-07	3	None	ODI 11670519 The digital dashboard (instrument cluster)on my 2023 Toyota RAV4 Prime, suddenly went completely black. This included the speedometer, warning lights, fuel gauge, and all other driver information. I was unable to monitor my speed, vehicle status, or receive safety alerts , a serious risk while operating the vehicle. I have not authorized repairs yet. I brought the issue to Toyota’s attention, but since the vehicle is out of warranty and over the mileage limit, the dealership is requiring a $200 diagnostic fee just to evaluate the problem. Ther… Look up ODI 11670519 at NHTSA ↗ ODI 11670603 While driving at no more than 5 mph, looking for a parking space, the car suddenly accelerated dramatically. I vigorously applied pressure to the brake but the car continued to go forward, sideswiping a parked pickup truck and crashing through a metal fence and coming up against a rock wall. Fortunately, there were no pedestrians walking through the parking lot and no one was injured. I don’t know if the problem has been reproduced or confirmed by a dealer or independent service center. The vehicle has been inspected by an inspector hired by th… Look up ODI 11670603 at NHTSA ↗ ODI 11676998 The driver was pulling into a friend's carport. After crossing a small curb her foot was taken off the gas and was moving to the brake. The car was going slightly uphill as slow as a car can go with no gas pedal depressed. The car then accelerated as if someone pressed the gas to the floor. In a matter of 8 feet it gained enough speed and momentum that when it hit our friend's parked car the 4 door SUV was pushed forward 4 feet. The gas pedal was never pushed by the driver. No failed component was ever identified by multiple inspections by the … Look up ODI 11676998 at NHTSA ↗
2025-08	2	None	ODI 11677891 On July 24th, I experienced sudden unexpected acceleration with my 2021 Toyota Rav4 Prime XSE (41,600 miles) while driving in the electric mode. I was lining myself up to reverse into my garage and as I paused to switch gears to reverse, the car suddenly accelerated full-speed towards my neighbor's house. I slammed the brakes but that had little effect. The car slammed into the house, through the garage door and my car was only stopped when hitting an SUV parked in the garage, pushing it forward about 2 feet. No air bags were deployed, the … Look up ODI 11677891 at NHTSA ↗ ODI 11680640 · 68,000 mi The contact owns a 2023 Toyota Rav4 Prime. The contact stated that while the vehicle was parked and occupied, while attempting to start the vehicle, the contact became aware that the instrument panel was displaying a black screen. The local dealer was contacted. The vehicle was taken to the dealer where it was diagnosed, and determined that the instrument panel needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 68,000. Look up ODI 11680640 at NHTSA ↗
2025-09	2	25V595000	ODI 11685840 The car has a grinding sound and a brake slipping feeling that occurs while traveling and braking over rough pavement. It does not happen consistently, but it does happen fairly regularly (every 2-4 weeks). Note, the grinding sound can range from subtle to quite loud, depending on bump/timing of braking. This has been happening since I purchased the car and continues to happen, which is why I put today's date as the incident date, and I have been bringing it up with the Toyota maintenance department at most maintenance appointments. Their shop … Look up ODI 11685840 at NHTSA ↗ ODI 11689227 · 61,000 mi The contact owns a 2023 Toyota Rav4. The contact stated that while attempting to start the vehicle, the infotainment system was displaying a blank screen, and the contact heard an abnormal sound. No warning light was illuminated. A dealer was contacted. The vehicle was taken to a dealer and was diagnosed and determined that the instrument panel needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 61,000. Look up ODI 11689227 at NHTSA ↗
2025-10	0	25V744000	No examples available for this selection.
2025-11	3	None	ODI 11698668 Display screen goes blank it has happened numerous times and dealer refuses to repair. Without the display I am unable to see the speed Or any other dashboard guages. Look up ODI 11698668 at NHTSA ↗ ODI 11700264 The electronic dashboard with speedometer, and information regarding mechanical functions and fuel has gone blank. This recall has been issued however, Toyota does not yet have a fix. They are estimating sometime in December, however no specific date for a fix. I have followed up with the Toyota dealer who stated that I should file a complaint regarding the delay in a fix. Look up ODI 11700264 at NHTSA ↗ ODI 11700388 Hazard (fishtailing risk): In rain with LTA ON, small but critical driver steering corrections near center are overridden by EPS/LTA, which apply centering torque into steering dual compliance creating a real steering wheel deadband canceling the driver’s turning of the wheel across the deadband; then the steered wheels snap abruptly to the steering wheel position. The significantly delayed response and snap overcorrection, caused cause fishtailing (causing a miss with a car, then a semi), just like the car suddenly had loose ball joints. Condi… Look up ODI 11700388 at NHTSA ↗
2025-12	8	None	ODI 11703035 During snowy but manageable conditions, the brake system on my 2021 RAV4 Prime SE failed to respond, and the vehicle did not decelerate when I pressed the brake pedal. A “Pre-Collision System Malfunction” warning appeared shortly before impact. I was unable to steer away despite attempting an evasive turn. The vehicle collided with the car in front of me, and the airbags did not deploy. I was driving at a reduced speed due to snow. The vehicle ahead (a BMW SUV) began slowing. When I applied the brakes, my RAV4 Prime did not slow down at all, t… Look up ODI 11703035 at NHTSA ↗ ODI 11703899 · 49,500 mi The contact owns a 2022 Toyota Rav4 Prime. The contact stated that while driving approximately 50 MPH, there was a loud bang like a gunshot heard, and the sunroof shattered. The vehicle was pulled over to the side of the road, and the contact inspected the vehicle, but the contact was unable to determine the cause of the shattering of the sunroof glass. The vehicle was then taken to the residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 49,500. Look up ODI 11703899 at NHTSA ↗ ODI 11702465 The digital instrument panel in front of the driver is blank and will not turn on. This happens intermittently at start up for up to an hour after starting the car. This causes the driver to not see alerts/warnings, current speed, tire pressure, gas gauge levels, etc. When contacting two Toyota dealerships and Toyota corporate, I was told that there is no remedy and that I essentially cannot do anything until they find a remedy. Toyota has left me with an undrivable car with no solution to the problem. Look up ODI 11702465 at NHTSA ↗
2026-01	11	None	ODI 11709301 The mechanized power liftgate, the rear door, the primary way to access the back of vehicle, fails to open & close as intended. A continuous beeping noise sounds due to the liftgate’s failure to fully open and close. We reported this issue to the dealer multiple times during 2025. The dealer refused to acknowledge or fix the problem. Look up ODI 11709301 at NHTSA ↗ ODI 11708906 My car's instrumental panel display (aka combination meter) went blank. This has been described in the NHTSA recall# 25V595, but no remedy is available at this time. It will not come back by restarting the car or disconnecting/reconnecting the battery. The dealership tried to reset the ECU multiple times, but that did not bring back the display. The dealership has not provided me with a loaner car. I cannot see the vehicle's speed and remaining gas, or if any doors are not shut. This makes operation of the vehicle unsafe. I respectfully reques… Look up ODI 11708906 at NHTSA ↗ ODI 11709290 I am reporting an unresolved safety defect involving the 12.3-inch instrument panel display on my Toyota RAV4 Prime, which is the subject of NHTSA Recall 25V595 (Manufacturer Recall 25TB08). The defect affects the LED digital display that provides critical driver information, including vehicle speed, warning indicators, and operating status. Initially, the display would intermittently go blank at startup and sometimes return during the drive. However, the condition has progressively worsened. The instrument panel display has now been complete… Look up ODI 11709290 at NHTSA ↗
2026-02	16	None	ODI 11719816 Close the door and the rear view window shattered. Look up ODI 11719816 at NHTSA ↗ ODI 11715074 My 2023 Toyota RAV4 Prime is currently subject to an active safety recall. I brought the vehicle to my Toyota dealership on 12/20/25 to have the recall addressed, but I was informed that Toyota does not yet have an available fix or remedy. As of January 28, 2026, there still is not fix or remedy. As a result, my vehicle has been sitting at the dealership for an extended period of time with no estimated completion date. Toyota has provided a rental vehicle, which I appreciate, however there is still no clear timeline for when my own vehicle wil… Look up ODI 11715074 at NHTSA ↗ ODI 11715889 My premium plug-in hybrid SUV (RAV4 Prime XSE) has been continuously grounded at my local authorized Toyota Service Center since December 29, 2025, due to Safety Recall 25TA08 (NHTSA Campaign 25V-595). The 12.3-inch digital instrument panel in my vehicle had failed completely, removing access to the speedometer, system warnings, tire pressure alerts, and other critical information, which poses a severe risk of crash or injury. As of today February 5th, 2026, my vehicle has been out of service for over 37 consecutive days with no available reme… Look up ODI 11715889 at NHTSA ↗
2026-03	15	None	ODI 11721417 · 50,000 mi The contact owns a 2023 Toyota Rav4 Prime. The contact received notification of NHTSA Campaign Number: 25V595000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while starting the vehicle, the instrument panel went blank. The dealer was made aware of the failure but confirmed that parts were not yet available. The dealer provided the contact with a loaner vehicle. The vehicle was … Look up ODI 11721417 at NHTSA ↗ ODI 11722312 The instrument panel has gone black since approximately January 23, 2026 other than a recall notice there has been no messages or anything on the vehicle. The dealer has tried to order a new dash three times and each time Toyota has canceled it because it is a recall issue however this has been going on 39 days so far. Look up ODI 11722312 at NHTSA ↗ ODI 11722327 · 25,000 mi The contact owns a 2023 Toyota Rav4 Prime. The contact stated that while driving at an undisclosed speed, the instrument panel displayed a blank screen. There was an audible beep, but no image was displayed, and the safety features were unavailable. The vehicle was taken to the dealer three times. The vehicle was diagnosed with an instrument panel failure. The contact was informed that the instrument panel needed to be replaced. The vehicle was not repaired. The contact was informed that the parts were not available. The contact stated that the… Look up ODI 11722327 at NHTSA ↗
2026-04	12	None	ODI 11734723 The vehicle generated an error message "Plug In Charging System Malfunction" warning on the dash. The remedy is a Toyota T-SB-0021-21 which requires a software upgrade to fix the air fan sensor reading to the charging unit. This is only considered part of the 60 month/60,000 mile power train warranty despite it being part of the battery charging system which has a 150,000 mile warranty. It is also presumably caused by a software error Toyota has made. They should fix this at no cost to the customer, instead I was charged $215 plus tax. Look up ODI 11734723 at NHTSA ↗ ODI 11734835 Sunroof exploded while driving down the freeway. Covering the occupants in glass, including the driver, this caused cuts from glass shards. This is a known issue to Toyota. They decided not to do a recall. They are lucky that the sunroof exploding did not cause a fatal accident. Look up ODI 11734835 at NHTSA ↗ ODI 11731867 Incident Detail: In April 2026, my 2022 Toyota RAV4 Prime (VIN: [XXX] ) suffered a critical failure where the charging cable became physically locked in the vehicle’s high-voltage (HV) charging port. I transported the vehicle to Ken Garff Cheyenne (authorized Toyota dealer), where management allowed non-certified, non-technical staff to perform unauthorized physical interventions on the HV port. No manufacturer-certified technician was provided for a safe diagnostic. Safety Hazard and Immediate Consequence: Following these unauthorized interve… Look up ODI 11731867 at NHTSA ↗
2026-05	4	None	ODI 11735667 Front Driver side and front passenger side door actuator has failed. Locks are non responsive to key fob or interior master switch. The door locks have to be manually unlocked with the key or by the individual in the vehicle. It is a complete safety hazard. My local Toyota dealer has quoted me $1,767 to fix the two faulty actuators. The car is 5 years old with 89,000 miles. Look up ODI 11735667 at NHTSA ↗ ODI 11735889 Random windshield crack that appeared out of no where when leaving work. 4 hour time span of video shows no foul play, nobody was mowing the yard. No way anything hit it - I confirmed. Crack started to expand up and out both ways. Can run my finger along the entire crack without any surface impacts or bumps felt. First noted crack 4/29 and has expanded since. Look up ODI 11735889 at NHTSA ↗ ODI 11739499 Something needs to be done because Toyota is stalling on sending out a critical safety component that has been recalled in thousands of vehicles. It is the HV floor wire connector, when the corrosion is beyond repair, the parts have been back ordered for months. Toyota and dealerships are not approving loaner vehicles. This is a serious safety issue because: If the wire corrodes or shorts out, the vehicle can experience unexpected power loss, stalling, or complete hybrid system failure. this could happen in the middle of driving in fast, traffi… Look up ODI 11739499 at NHTSA ↗
2026-06	1	None	ODI 11742590 Observed arcing noises and strong electrical fire smell upon plugging in L2 EVSE charging cable. MIL lit, Hybrid Vehicle Charging System codes active; vehicle refused to charge afterwards. Self-diagnosed and repaired defective 6.6 kW onboard charger. See pics of clear arcing damage withing charging unit - possible fire risk. Look up ODI 11742590 at NHTSA ↗
2026-07	2	None	ODI 11748969 I am reporting a systemic pattern of safety reporting negligence, property damage, and data manipulation by Toyota of Woodbridge. On March 26, 2026, the dealership performed a backup camera recall (25TA13) but completely failed to address or notify me of a second open safety recall regarding the instrument cluster (Recall 25TA08). Consequently, in early June 2026, the unaddressed defect manifested: the digital dashboard screen went completely black while operating, creating an immediate highway hazard. The vehicle was returned to the dealer t… Look up ODI 11748969 at NHTSA ↗ ODI 11750798 · 34,000 mi The contact owns a 2023 Toyota Rav4 Prime. The contact stated that while driving 60 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated the vehicle was shaking with an abnormal sound coming from the vehicle. The instrument cluster displayed a black screen. The TPMS system malfunction warning light was illuminated. The contact inspected the vehicle and became aware that the electrical wires underneath the driver's side front seat were exposed, and the cover was in the floorboard. Ad… Look up ODI 11750798 at NHTSA ↗
2026-08	1	None	ODI 11755658 The driver door lock no longer works. The remaining power locks will actuate and indicate the doors are locked/unlocked, but the driver's door will remain in the original position. This started with the door repeatedly trying to unlock but being unable to and intermittent operation. This has now progressed to complete failure. The locks no longer actuate. Look up ODI 11755658 at NHTSA ↗
2026-09	4	None	ODI 11763383 Rear glass broken all of sudden when the vehicle is parked outside Look up ODI 11763383 at NHTSA ↗ ODI 11766227 Dealer/manufacturer are refusing to perform repairs for NHTSA recall# 25V-595 Look up ODI 11766227 at NHTSA ↗ ODI 11767036 Sunroof glass shattered Look up ODI 11767036 at NHTSA ↗
2026-10 (partial)	0	None	No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2022: 15 complaints · 2023: 48 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2022	2	9	15
2023	4	10	48

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2022	21	0	0
2023	64	0	0

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Electrical System	Unknown Or Other	Service Brakes	Fuel/Propulsion System	Forward Collision Avoidance: Automatic Emergency Braking	Power Train	Vehicle Speed Control	Visibility/Wiper
Electrical System	—	5 ODI 11443354 The 2021 RAV4 Prime has a known defect with the heat pump causing an alarming sound to be heard within about a 1 minute of startup. The grinding noise causes distraction as it is extremely loud and occurs generally while backing out/maneuvering in tight areas. Toyota released a Service Bulletin in their European Market in October (numbered BE-00612T-TME - "Train Horn noise" from A/C compressor when the vehicle is started), but has not made available the same fixes in the US even months later. Look up ODI 11443354 at NHTSA ↗ ODI 11564618 RECALL HAS NOT BEEN TAKEN CARE OF IN A TIMELY MANNER. CAR MIGHT LIGHT ON FIRE! VERY UNSAFE! Look up ODI 11564618 at NHTSA ↗ ODI 11712674 The dashboard screen (which shows all data, including speed, gas, charge, etc) has been completely blank/black regularly and will stay that way for days. There is no way to know how fast we are going, how much charge the car has, if there are engine issues, etc. This has been happening for a few months now. The car has not yet been to the dealer to be seen but will be soon. I found many reports of this same thing in the same models and years on reddit and other places on the internet. Look up ODI 11712674 at NHTSA ↗	2 ODI 11551856 When driving over small bumps while slowing down will cause the rear brakes to lock Look up ODI 11551856 at NHTSA ↗ ODI 11670603 While driving at no more than 5 mph, looking for a parking space, the car suddenly accelerated dramatically. I vigorously applied pressure to the brake but the car continued to go forward, sideswiping a parked pickup truck and crashing through a metal fence and coming up against a rock wall. Fortunately, there were no pedestrians walking through the parking lot and no one was injured. I don’t know if the problem has been reproduced or confirmed by a dealer or independent service center. The vehicle has been inspected by an inspector hired by th… Look up ODI 11670603 at NHTSA ↗	8 ODI 11457199 The RAV4 Prime's fuel system holds 14.5 gallons, however only between 10 - 11 gallons of that is usable per the digital "miles to zero" gauge on the instrument panel. When the gauge reaches "zero" and notifies the driver to fill up, the tank only fills 10 -11 gallons and keeps 3 - 4.5 gallons in reserve. This is a big issue because the "miles to zero" gauge reads the full tank when you fill it up (approximately 550 miles), but begins to swing drastically on miles left as you drive the car to accommodate for the 10 - 11 gallons that it actuall… Look up ODI 11457199 at NHTSA ↗ ODI 11551856 When driving over small bumps while slowing down will cause the rear brakes to lock Look up ODI 11551856 at NHTSA ↗ ODI 11559489 Toyota issued a recall in July 2023 stating the the DC-DC conversion system may have been damaged in manufacture, potentially causing a short, and possibly leading to a fire if charged at less than 41 degrees. Toyota indicated that a fix would be available in the 4th quarter of 2023. We are nearing the end of the 4th quarter and fix is still not available. Living in upstate New York, nighttime temperatures frequently are less than 41 degrees. As a result I am reluctant to charge overnight. This defeats the purpose of a plug-in hybrid, resu… Look up ODI 11559489 at NHTSA ↗	1 ODI 11476650 May 29 2022 I parked my new RAV4 PRIME EV on an incline and left the vehicle running to keep the a/c cold & radio playing. The car was securely parked atop an incline facing up the incline while still running. While the vehicle sat idle I walked my dog waiting to clean up after him. He was taking a long time so I decided to turn off the vehicle. I walked over to the running vehicle in park, opened the driver door and pressed the off button to turn the vehicle off. This caused the vehicle to roll backwards down the incline while in the park pos… Look up ODI 11476650 at NHTSA ↗	6 ODI 11559489 Toyota issued a recall in July 2023 stating the the DC-DC conversion system may have been damaged in manufacture, potentially causing a short, and possibly leading to a fire if charged at less than 41 degrees. Toyota indicated that a fix would be available in the 4th quarter of 2023. We are nearing the end of the 4th quarter and fix is still not available. Living in upstate New York, nighttime temperatures frequently are less than 41 degrees. As a result I am reluctant to charge overnight. This defeats the purpose of a plug-in hybrid, resu… Look up ODI 11559489 at NHTSA ↗ ODI 11584962 The manufacturer has not corrected the recall in 10 months Look up ODI 11584962 at NHTSA ↗ ODI 11734723 The vehicle generated an error message "Plug In Charging System Malfunction" warning on the dash. The remedy is a Toyota T-SB-0021-21 which requires a software upgrade to fix the air fan sensor reading to the charging unit. This is only considered part of the 60 month/60,000 mile power train warranty despite it being part of the battery charging system which has a 150,000 mile warranty. It is also presumably caused by a software error Toyota has made. They should fix this at no cost to the customer, instead I was charged $215 plus tax. Look up ODI 11734723 at NHTSA ↗	4 ODI 11709290 I am reporting an unresolved safety defect involving the 12.3-inch instrument panel display on my Toyota RAV4 Prime, which is the subject of NHTSA Recall 25V595 (Manufacturer Recall 25TB08). The defect affects the LED digital display that provides critical driver information, including vehicle speed, warning indicators, and operating status. Initially, the display would intermittently go blank at startup and sometimes return during the drive. However, the condition has progressively worsened. The instrument panel display has now been complete… Look up ODI 11709290 at NHTSA ↗ ODI 11712921 Recall 25TB08 is affecting the vehicle. Driver display is dead, will not display. No speedometer, no fuel quantity, no battery level, no tire pressure or engine check lights, etc. Toyota does not have a fix and dealer I purchased the vehicle from will not repair/replace defective components. Look up ODI 11712921 at NHTSA ↗ ODI 11716205 The digital instrument cluster display failed completely while the vehicle was in operation. The speedometer, warning indicators, and safety alerts were not visible, making it unsafe to drive due to inability to monitor speed or receive critical warnings. There were no prior warning messages before the failure occurred. The vehicle was inspected by an authorized Toyota dealer, Toyota of Temecula, who confirmed instrument cluster failure. The vehicle has been out of service since November 25, 2025. The dealership has ordered a replacement instr… Look up ODI 11716205 at NHTSA ↗	1 ODI 11716205 The digital instrument cluster display failed completely while the vehicle was in operation. The speedometer, warning indicators, and safety alerts were not visible, making it unsafe to drive due to inability to monitor speed or receive critical warnings. There were no prior warning messages before the failure occurred. The vehicle was inspected by an authorized Toyota dealer, Toyota of Temecula, who confirmed instrument cluster failure. The vehicle has been out of service since November 25, 2025. The dealership has ordered a replacement instr… Look up ODI 11716205 at NHTSA ↗
Unknown Or Other	5 ODI 11443354 The 2021 RAV4 Prime has a known defect with the heat pump causing an alarming sound to be heard within about a 1 minute of startup. The grinding noise causes distraction as it is extremely loud and occurs generally while backing out/maneuvering in tight areas. Toyota released a Service Bulletin in their European Market in October (numbered BE-00612T-TME - "Train Horn noise" from A/C compressor when the vehicle is started), but has not made available the same fixes in the US even months later. Look up ODI 11443354 at NHTSA ↗ ODI 11564618 RECALL HAS NOT BEEN TAKEN CARE OF IN A TIMELY MANNER. CAR MIGHT LIGHT ON FIRE! VERY UNSAFE! Look up ODI 11564618 at NHTSA ↗ ODI 11712674 The dashboard screen (which shows all data, including speed, gas, charge, etc) has been completely blank/black regularly and will stay that way for days. There is no way to know how fast we are going, how much charge the car has, if there are engine issues, etc. This has been happening for a few months now. The car has not yet been to the dealer to be seen but will be soon. I found many reports of this same thing in the same models and years on reddit and other places on the internet. Look up ODI 11712674 at NHTSA ↗	—	1 ODI 11608693 I have owned vehicle for 3 months. Noticed loud banging sound whenever brakes are applied at low speeds, on rough bumps/rough road. At times banging is loud enough to sound like vehicle hit something. No issues with braking currently. Not sure if noise is from ABS but sound is coming from front and back. Toyota inspected vehicle and said sound is the ABS activating..."totally normal for newer hybrids and no fix at this time...test drove other 2024 Rav4 Primes and all had same noise". TAS#242180433. No accident/incident to report at this time, h… Look up ODI 11608693 at NHTSA ↗	0	1 ODI 11458186 On March 19, 2022 I was attempting to make a left turn onto a five lane (including the center left turn lane) road. When the traffic cleared my car (a plug-in hybrid in EV mode) did not accelerate as it usually does, but slowly rolled into the first lane of traffic. I pushed the accelerator to the floor but it stopped in the traffic lane. I had to quickly select reverse and back out of the first lane of oncoming traffic. Luckily the car behind me had not moved up and I had room to avoid an accident. This seemed like it may have been a failur… Look up ODI 11458186 at NHTSA ↗	0	2 ODI 11716431 On Friday Jan 30 around 3pm, this Rav 4 entered the short drive way in front of the garage. The car stopped, the automatic garage door was engaged. Suddenly, the car advanced, passing through the opening garage door and into and through the back wall of the garage. This is a sustaining way for the second storey. The front of the car displaced the counters inside, demolished the kitchen, almost toppling the fridge. Given the damage to the garage done and the damage inflicted, my interpretation is that an unintended acceleration event occurred.… Look up ODI 11716431 at NHTSA ↗ ODI 11728677 The instrument cluster (combination meter) failed completely and without warning, going entirely blank. This eliminated all speedometer, warning light, and indicator functionality. The failure began occurring intermittently before becoming persistent. No warning lamps or messages preceded the failure , the cluster simply went dark. The loss of speedometer functionality made the vehicle unsafe to operate, as the driver had no means of monitoring vehicle speed. The loss of all warning indicators eliminated visibility into any safety-critical vehi… Look up ODI 11728677 at NHTSA ↗	0
Service Brakes	2 ODI 11551856 When driving over small bumps while slowing down will cause the rear brakes to lock Look up ODI 11551856 at NHTSA ↗ ODI 11670603 While driving at no more than 5 mph, looking for a parking space, the car suddenly accelerated dramatically. I vigorously applied pressure to the brake but the car continued to go forward, sideswiping a parked pickup truck and crashing through a metal fence and coming up against a rock wall. Fortunately, there were no pedestrians walking through the parking lot and no one was injured. I don’t know if the problem has been reproduced or confirmed by a dealer or independent service center. The vehicle has been inspected by an inspector hired by th… Look up ODI 11670603 at NHTSA ↗	1 ODI 11608693 I have owned vehicle for 3 months. Noticed loud banging sound whenever brakes are applied at low speeds, on rough bumps/rough road. At times banging is loud enough to sound like vehicle hit something. No issues with braking currently. Not sure if noise is from ABS but sound is coming from front and back. Toyota inspected vehicle and said sound is the ABS activating..."totally normal for newer hybrids and no fix at this time...test drove other 2024 Rav4 Primes and all had same noise". TAS#242180433. No accident/incident to report at this time, h… Look up ODI 11608693 at NHTSA ↗	—	3 ODI 11551856 When driving over small bumps while slowing down will cause the rear brakes to lock Look up ODI 11551856 at NHTSA ↗ ODI 11563605 I was pulling into a parking space at a slow speed and breaking when my car accelerated violently and caused me to go across a median and strike another parked vehicle. Police came and did a report. I took my car right away to dealer and they had me take it to their collision shop to be repaired. They said they would try to find the unintended acceleration problem after it was repaired. No warning lights or airbags. Look up ODI 11563605 at NHTSA ↗ ODI 11536313 Driver was parking the car in a parking lot at a very slow speed. The car suddenly shot forward at a very high rate of speed, requiring evasive steering from trees and a fence, until the car crashed head-on into another vehicle. The driver is very certain the brakes only were applied during the entire time the car shot forward. Airbags were not deployed. Bystanders were within six feet of the car at one point during the acceleration, prior to the crash. There were no injuries. Earlier, on the day of the crash, the car had a sudden, stro… Look up ODI 11536313 at NHTSA ↗	6 ODI 11590033 My 2021 Toyota RAV4 Prime had traction control, braking issues and failure to warn in the event of a possible forward collision. On a few occasions the brakes seem to just slide and the car would keep moving. Last week I was in an accident and the emergency braking system, the forward collision warning system and all the air bags failed. The California Highway Patrol was surprised that even though the estimation collision speed was 60 mph the air bags did not deploy. I would have not had a chance to test out the air bags, emergency braking syst… Look up ODI 11590033 at NHTSA ↗ ODI 11621836 MY [XXX] ’S) SUDDEN ACCELERATION INCIDENT [XXX] - TOYOTA RAV4 2021: I was gliding into a parking space with my foot on the brake and as I went to straighten out the wheel to come to a full stop the car lurched forward full speed and smashed into the car parked in the row that was facing me. Good thing there was no one in that car, it had been backed in so I hit the rear end of it. The damage is so extensive it is beyond comprehension. My airbags did not deploy, which they should have. I saw that the ‘malfunction brake’ orange light was ill… Look up ODI 11621836 at NHTSA ↗ ODI 11634802 Upon entering a light controlled intersection at a relatively slow speed (probably less than 20 mph} on wet pavement, an oncoming car suddenly made a left turn directly in front of me. I applied the applied the breaks hard and slid into the passenger side of the turning vehicle. The ABS system did not function. The air bag did not deploy. At the moment of the collision my speed was reduced and I do not know the threshold for airbags to deploy, but this was a direct front end collision. I was able to brace myself and was not injured. I am n… Look up ODI 11634802 at NHTSA ↗	3 ODI 11500714 This happened to me today but I have also recently heard about another report of the same (facebook rav4 prime web page) I started the car, it had sufficient battery so was in ‘EV’ mode. I placed it in reverse with my foot on the brake pedal. I waited a couple seconds for one reason or another and with my foot still firmly on the brake pedal it started moving in reverse. I pushed the brake pedal extraordinarily hard and the car stopped after a few feet. No incident precipitated from this but I’m keenly aware of the potential. At the moment I c… Look up ODI 11500714 at NHTSA ↗ ODI 11632869 I slowly turned right into a parking space, braked to stop but the car didn't stop and instead lurched, jumping forward over the parking curb and hitting a small wall. My foot was on the brake pedal the entire time. It happened at 9:00am on a clear day. I was alone in the car and uninjured. Damage to the car was extensive and estimated at nearly $40,000. As a result, car was totaled by the insurance company. Look up ODI 11632869 at NHTSA ↗ ODI 11670603 While driving at no more than 5 mph, looking for a parking space, the car suddenly accelerated dramatically. I vigorously applied pressure to the brake but the car continued to go forward, sideswiping a parked pickup truck and crashing through a metal fence and coming up against a rock wall. Fortunately, there were no pedestrians walking through the parking lot and no one was injured. I don’t know if the problem has been reproduced or confirmed by a dealer or independent service center. The vehicle has been inspected by an inspector hired by th… Look up ODI 11670603 at NHTSA ↗	3 ODI 11467556 We have COMPLETELY lost brakes on MULTIPLE occasions for a few seconds per occasion. Brake loss has occurred upon slow, even braking and on flat, dry, even pavement with no pot poles or loose gravel around. When this happens, an orange light appears on the dash, we lose brakes for a few seconds, the car regains brakes, and jolts forward with no change in foot position on the brake pedal. We have taken the car to the dealer multiple times and every single time this incident has occurred the rear right wheel speed shows about a 10% variation in s… Look up ODI 11467556 at NHTSA ↗ ODI 11563605 I was pulling into a parking space at a slow speed and breaking when my car accelerated violently and caused me to go across a median and strike another parked vehicle. Police came and did a report. I took my car right away to dealer and they had me take it to their collision shop to be repaired. They said they would try to find the unintended acceleration problem after it was repaired. No warning lights or airbags. Look up ODI 11563605 at NHTSA ↗ ODI 11536313 Driver was parking the car in a parking lot at a very slow speed. The car suddenly shot forward at a very high rate of speed, requiring evasive steering from trees and a fence, until the car crashed head-on into another vehicle. The driver is very certain the brakes only were applied during the entire time the car shot forward. Airbags were not deployed. Bystanders were within six feet of the car at one point during the acceleration, prior to the crash. There were no injuries. Earlier, on the day of the crash, the car had a sudden, stro… Look up ODI 11536313 at NHTSA ↗	0
Fuel/Propulsion System	8 ODI 11457199 The RAV4 Prime's fuel system holds 14.5 gallons, however only between 10 - 11 gallons of that is usable per the digital "miles to zero" gauge on the instrument panel. When the gauge reaches "zero" and notifies the driver to fill up, the tank only fills 10 -11 gallons and keeps 3 - 4.5 gallons in reserve. This is a big issue because the "miles to zero" gauge reads the full tank when you fill it up (approximately 550 miles), but begins to swing drastically on miles left as you drive the car to accommodate for the 10 - 11 gallons that it actuall… Look up ODI 11457199 at NHTSA ↗ ODI 11551856 When driving over small bumps while slowing down will cause the rear brakes to lock Look up ODI 11551856 at NHTSA ↗ ODI 11559489 Toyota issued a recall in July 2023 stating the the DC-DC conversion system may have been damaged in manufacture, potentially causing a short, and possibly leading to a fire if charged at less than 41 degrees. Toyota indicated that a fix would be available in the 4th quarter of 2023. We are nearing the end of the 4th quarter and fix is still not available. Living in upstate New York, nighttime temperatures frequently are less than 41 degrees. As a result I am reluctant to charge overnight. This defeats the purpose of a plug-in hybrid, resu… Look up ODI 11559489 at NHTSA ↗	0	3 ODI 11551856 When driving over small bumps while slowing down will cause the rear brakes to lock Look up ODI 11551856 at NHTSA ↗ ODI 11563605 I was pulling into a parking space at a slow speed and breaking when my car accelerated violently and caused me to go across a median and strike another parked vehicle. Police came and did a report. I took my car right away to dealer and they had me take it to their collision shop to be repaired. They said they would try to find the unintended acceleration problem after it was repaired. No warning lights or airbags. Look up ODI 11563605 at NHTSA ↗ ODI 11536313 Driver was parking the car in a parking lot at a very slow speed. The car suddenly shot forward at a very high rate of speed, requiring evasive steering from trees and a fence, until the car crashed head-on into another vehicle. The driver is very certain the brakes only were applied during the entire time the car shot forward. Airbags were not deployed. Bystanders were within six feet of the car at one point during the acceleration, prior to the crash. There were no injuries. Earlier, on the day of the crash, the car had a sudden, stro… Look up ODI 11536313 at NHTSA ↗	—	0	3 ODI 11519151 Car won't accelerate for about 1 to 2 seconds from stopped. Didn't have the issue before the 23TA01 recall performed at the Dealership. Look up ODI 11519151 at NHTSA ↗ ODI 11559489 Toyota issued a recall in July 2023 stating the the DC-DC conversion system may have been damaged in manufacture, potentially causing a short, and possibly leading to a fire if charged at less than 41 degrees. Toyota indicated that a fix would be available in the 4th quarter of 2023. We are nearing the end of the 4th quarter and fix is still not available. Living in upstate New York, nighttime temperatures frequently are less than 41 degrees. As a result I am reluctant to charge overnight. This defeats the purpose of a plug-in hybrid, resu… Look up ODI 11559489 at NHTSA ↗ ODI 11742590 Observed arcing noises and strong electrical fire smell upon plugging in L2 EVSE charging cable. MIL lit, Hybrid Vehicle Charging System codes active; vehicle refused to charge afterwards. Self-diagnosed and repaired defective 6.6 kW onboard charger. See pics of clear arcing damage withing charging unit - possible fire risk. Look up ODI 11742590 at NHTSA ↗	3 ODI 11563605 I was pulling into a parking space at a slow speed and breaking when my car accelerated violently and caused me to go across a median and strike another parked vehicle. Police came and did a report. I took my car right away to dealer and they had me take it to their collision shop to be repaired. They said they would try to find the unintended acceleration problem after it was repaired. No warning lights or airbags. Look up ODI 11563605 at NHTSA ↗ ODI 11536313 Driver was parking the car in a parking lot at a very slow speed. The car suddenly shot forward at a very high rate of speed, requiring evasive steering from trees and a fence, until the car crashed head-on into another vehicle. The driver is very certain the brakes only were applied during the entire time the car shot forward. Airbags were not deployed. Bystanders were within six feet of the car at one point during the acceleration, prior to the crash. There were no injuries. Earlier, on the day of the crash, the car had a sudden, stro… Look up ODI 11536313 at NHTSA ↗ ODI 11712921 Recall 25TB08 is affecting the vehicle. Driver display is dead, will not display. No speedometer, no fuel quantity, no battery level, no tire pressure or engine check lights, etc. Toyota does not have a fix and dealer I purchased the vehicle from will not repair/replace defective components. Look up ODI 11712921 at NHTSA ↗	0
Forward Collision Avoidance: Automatic Emergency Braking	1 ODI 11476650 May 29 2022 I parked my new RAV4 PRIME EV on an incline and left the vehicle running to keep the a/c cold & radio playing. The car was securely parked atop an incline facing up the incline while still running. While the vehicle sat idle I walked my dog waiting to clean up after him. He was taking a long time so I decided to turn off the vehicle. I walked over to the running vehicle in park, opened the driver door and pressed the off button to turn the vehicle off. This caused the vehicle to roll backwards down the incline while in the park pos… Look up ODI 11476650 at NHTSA ↗	1 ODI 11458186 On March 19, 2022 I was attempting to make a left turn onto a five lane (including the center left turn lane) road. When the traffic cleared my car (a plug-in hybrid in EV mode) did not accelerate as it usually does, but slowly rolled into the first lane of traffic. I pushed the accelerator to the floor but it stopped in the traffic lane. I had to quickly select reverse and back out of the first lane of oncoming traffic. Luckily the car behind me had not moved up and I had room to avoid an accident. This seemed like it may have been a failur… Look up ODI 11458186 at NHTSA ↗	6 ODI 11590033 My 2021 Toyota RAV4 Prime had traction control, braking issues and failure to warn in the event of a possible forward collision. On a few occasions the brakes seem to just slide and the car would keep moving. Last week I was in an accident and the emergency braking system, the forward collision warning system and all the air bags failed. The California Highway Patrol was surprised that even though the estimation collision speed was 60 mph the air bags did not deploy. I would have not had a chance to test out the air bags, emergency braking syst… Look up ODI 11590033 at NHTSA ↗ ODI 11621836 MY [XXX] ’S) SUDDEN ACCELERATION INCIDENT [XXX] - TOYOTA RAV4 2021: I was gliding into a parking space with my foot on the brake and as I went to straighten out the wheel to come to a full stop the car lurched forward full speed and smashed into the car parked in the row that was facing me. Good thing there was no one in that car, it had been backed in so I hit the rear end of it. The damage is so extensive it is beyond comprehension. My airbags did not deploy, which they should have. I saw that the ‘malfunction brake’ orange light was ill… Look up ODI 11621836 at NHTSA ↗ ODI 11634802 Upon entering a light controlled intersection at a relatively slow speed (probably less than 20 mph} on wet pavement, an oncoming car suddenly made a left turn directly in front of me. I applied the applied the breaks hard and slid into the passenger side of the turning vehicle. The ABS system did not function. The air bag did not deploy. At the moment of the collision my speed was reduced and I do not know the threshold for airbags to deploy, but this was a direct front end collision. I was able to brace myself and was not injured. I am n… Look up ODI 11634802 at NHTSA ↗	0	—	2 ODI 11463453 The Toyota pre-collision braking system is too slow to release control of the throttle back to the driver. Multiple times it has made the car behave in an unexpected fashion in traffic. The most common scenario is when the driver is stopped and turning left onto a busy street. When a car passes in front of you and you try to accelerate after it passes, the pre-collision braking still thinks there's a car in front of you. Instead of acceleration your car just gently rolls into the street. The driver can't do anything in the moment to override… Look up ODI 11463453 at NHTSA ↗ ODI 11632869 I slowly turned right into a parking space, braked to stop but the car didn't stop and instead lurched, jumping forward over the parking curb and hitting a small wall. My foot was on the brake pedal the entire time. It happened at 9:00am on a clear day. I was alone in the car and uninjured. Damage to the car was extensive and estimated at nearly $40,000. As a result, car was totaled by the insurance company. Look up ODI 11632869 at NHTSA ↗	2 ODI 11588930 I was driving very slowly in my driveway. I turned to enter my garage. As I put my foot on the break, the car accelerated crashing into my house. There was sudden unexplained and unintended acceleration on my RAV4 prime. Look up ODI 11588930 at NHTSA ↗ ODI 11676998 The driver was pulling into a friend's carport. After crossing a small curb her foot was taken off the gas and was moving to the brake. The car was going slightly uphill as slow as a car can go with no gas pedal depressed. The car then accelerated as if someone pressed the gas to the floor. In a matter of 8 feet it gained enough speed and momentum that when it hit our friend's parked car the 4 door SUV was pushed forward 4 feet. The gas pedal was never pushed by the driver. No failed component was ever identified by multiple inspections by the … Look up ODI 11676998 at NHTSA ↗	0
Power Train	6 ODI 11559489 Toyota issued a recall in July 2023 stating the the DC-DC conversion system may have been damaged in manufacture, potentially causing a short, and possibly leading to a fire if charged at less than 41 degrees. Toyota indicated that a fix would be available in the 4th quarter of 2023. We are nearing the end of the 4th quarter and fix is still not available. Living in upstate New York, nighttime temperatures frequently are less than 41 degrees. As a result I am reluctant to charge overnight. This defeats the purpose of a plug-in hybrid, resu… Look up ODI 11559489 at NHTSA ↗ ODI 11584962 The manufacturer has not corrected the recall in 10 months Look up ODI 11584962 at NHTSA ↗ ODI 11734723 The vehicle generated an error message "Plug In Charging System Malfunction" warning on the dash. The remedy is a Toyota T-SB-0021-21 which requires a software upgrade to fix the air fan sensor reading to the charging unit. This is only considered part of the 60 month/60,000 mile power train warranty despite it being part of the battery charging system which has a 150,000 mile warranty. It is also presumably caused by a software error Toyota has made. They should fix this at no cost to the customer, instead I was charged $215 plus tax. Look up ODI 11734723 at NHTSA ↗	0	3 ODI 11500714 This happened to me today but I have also recently heard about another report of the same (facebook rav4 prime web page) I started the car, it had sufficient battery so was in ‘EV’ mode. I placed it in reverse with my foot on the brake pedal. I waited a couple seconds for one reason or another and with my foot still firmly on the brake pedal it started moving in reverse. I pushed the brake pedal extraordinarily hard and the car stopped after a few feet. No incident precipitated from this but I’m keenly aware of the potential. At the moment I c… Look up ODI 11500714 at NHTSA ↗ ODI 11632869 I slowly turned right into a parking space, braked to stop but the car didn't stop and instead lurched, jumping forward over the parking curb and hitting a small wall. My foot was on the brake pedal the entire time. It happened at 9:00am on a clear day. I was alone in the car and uninjured. Damage to the car was extensive and estimated at nearly $40,000. As a result, car was totaled by the insurance company. Look up ODI 11632869 at NHTSA ↗ ODI 11670603 While driving at no more than 5 mph, looking for a parking space, the car suddenly accelerated dramatically. I vigorously applied pressure to the brake but the car continued to go forward, sideswiping a parked pickup truck and crashing through a metal fence and coming up against a rock wall. Fortunately, there were no pedestrians walking through the parking lot and no one was injured. I don’t know if the problem has been reproduced or confirmed by a dealer or independent service center. The vehicle has been inspected by an inspector hired by th… Look up ODI 11670603 at NHTSA ↗	3 ODI 11519151 Car won't accelerate for about 1 to 2 seconds from stopped. Didn't have the issue before the 23TA01 recall performed at the Dealership. Look up ODI 11519151 at NHTSA ↗ ODI 11559489 Toyota issued a recall in July 2023 stating the the DC-DC conversion system may have been damaged in manufacture, potentially causing a short, and possibly leading to a fire if charged at less than 41 degrees. Toyota indicated that a fix would be available in the 4th quarter of 2023. We are nearing the end of the 4th quarter and fix is still not available. Living in upstate New York, nighttime temperatures frequently are less than 41 degrees. As a result I am reluctant to charge overnight. This defeats the purpose of a plug-in hybrid, resu… Look up ODI 11559489 at NHTSA ↗ ODI 11742590 Observed arcing noises and strong electrical fire smell upon plugging in L2 EVSE charging cable. MIL lit, Hybrid Vehicle Charging System codes active; vehicle refused to charge afterwards. Self-diagnosed and repaired defective 6.6 kW onboard charger. See pics of clear arcing damage withing charging unit - possible fire risk. Look up ODI 11742590 at NHTSA ↗	2 ODI 11463453 The Toyota pre-collision braking system is too slow to release control of the throttle back to the driver. Multiple times it has made the car behave in an unexpected fashion in traffic. The most common scenario is when the driver is stopped and turning left onto a busy street. When a car passes in front of you and you try to accelerate after it passes, the pre-collision braking still thinks there's a car in front of you. Instead of acceleration your car just gently rolls into the street. The driver can't do anything in the moment to override… Look up ODI 11463453 at NHTSA ↗ ODI 11632869 I slowly turned right into a parking space, braked to stop but the car didn't stop and instead lurched, jumping forward over the parking curb and hitting a small wall. My foot was on the brake pedal the entire time. It happened at 9:00am on a clear day. I was alone in the car and uninjured. Damage to the car was extensive and estimated at nearly $40,000. As a result, car was totaled by the insurance company. Look up ODI 11632869 at NHTSA ↗	—	0	0
Vehicle Speed Control	4 ODI 11709290 I am reporting an unresolved safety defect involving the 12.3-inch instrument panel display on my Toyota RAV4 Prime, which is the subject of NHTSA Recall 25V595 (Manufacturer Recall 25TB08). The defect affects the LED digital display that provides critical driver information, including vehicle speed, warning indicators, and operating status. Initially, the display would intermittently go blank at startup and sometimes return during the drive. However, the condition has progressively worsened. The instrument panel display has now been complete… Look up ODI 11709290 at NHTSA ↗ ODI 11712921 Recall 25TB08 is affecting the vehicle. Driver display is dead, will not display. No speedometer, no fuel quantity, no battery level, no tire pressure or engine check lights, etc. Toyota does not have a fix and dealer I purchased the vehicle from will not repair/replace defective components. Look up ODI 11712921 at NHTSA ↗ ODI 11716205 The digital instrument cluster display failed completely while the vehicle was in operation. The speedometer, warning indicators, and safety alerts were not visible, making it unsafe to drive due to inability to monitor speed or receive critical warnings. There were no prior warning messages before the failure occurred. The vehicle was inspected by an authorized Toyota dealer, Toyota of Temecula, who confirmed instrument cluster failure. The vehicle has been out of service since November 25, 2025. The dealership has ordered a replacement instr… Look up ODI 11716205 at NHTSA ↗	2 ODI 11716431 On Friday Jan 30 around 3pm, this Rav 4 entered the short drive way in front of the garage. The car stopped, the automatic garage door was engaged. Suddenly, the car advanced, passing through the opening garage door and into and through the back wall of the garage. This is a sustaining way for the second storey. The front of the car displaced the counters inside, demolished the kitchen, almost toppling the fridge. Given the damage to the garage done and the damage inflicted, my interpretation is that an unintended acceleration event occurred.… Look up ODI 11716431 at NHTSA ↗ ODI 11728677 The instrument cluster (combination meter) failed completely and without warning, going entirely blank. This eliminated all speedometer, warning light, and indicator functionality. The failure began occurring intermittently before becoming persistent. No warning lamps or messages preceded the failure , the cluster simply went dark. The loss of speedometer functionality made the vehicle unsafe to operate, as the driver had no means of monitoring vehicle speed. The loss of all warning indicators eliminated visibility into any safety-critical vehi… Look up ODI 11728677 at NHTSA ↗	3 ODI 11467556 We have COMPLETELY lost brakes on MULTIPLE occasions for a few seconds per occasion. Brake loss has occurred upon slow, even braking and on flat, dry, even pavement with no pot poles or loose gravel around. When this happens, an orange light appears on the dash, we lose brakes for a few seconds, the car regains brakes, and jolts forward with no change in foot position on the brake pedal. We have taken the car to the dealer multiple times and every single time this incident has occurred the rear right wheel speed shows about a 10% variation in s… Look up ODI 11467556 at NHTSA ↗ ODI 11563605 I was pulling into a parking space at a slow speed and breaking when my car accelerated violently and caused me to go across a median and strike another parked vehicle. Police came and did a report. I took my car right away to dealer and they had me take it to their collision shop to be repaired. They said they would try to find the unintended acceleration problem after it was repaired. No warning lights or airbags. Look up ODI 11563605 at NHTSA ↗ ODI 11536313 Driver was parking the car in a parking lot at a very slow speed. The car suddenly shot forward at a very high rate of speed, requiring evasive steering from trees and a fence, until the car crashed head-on into another vehicle. The driver is very certain the brakes only were applied during the entire time the car shot forward. Airbags were not deployed. Bystanders were within six feet of the car at one point during the acceleration, prior to the crash. There were no injuries. Earlier, on the day of the crash, the car had a sudden, stro… Look up ODI 11536313 at NHTSA ↗	3 ODI 11563605 I was pulling into a parking space at a slow speed and breaking when my car accelerated violently and caused me to go across a median and strike another parked vehicle. Police came and did a report. I took my car right away to dealer and they had me take it to their collision shop to be repaired. They said they would try to find the unintended acceleration problem after it was repaired. No warning lights or airbags. Look up ODI 11563605 at NHTSA ↗ ODI 11536313 Driver was parking the car in a parking lot at a very slow speed. The car suddenly shot forward at a very high rate of speed, requiring evasive steering from trees and a fence, until the car crashed head-on into another vehicle. The driver is very certain the brakes only were applied during the entire time the car shot forward. Airbags were not deployed. Bystanders were within six feet of the car at one point during the acceleration, prior to the crash. There were no injuries. Earlier, on the day of the crash, the car had a sudden, stro… Look up ODI 11536313 at NHTSA ↗ ODI 11712921 Recall 25TB08 is affecting the vehicle. Driver display is dead, will not display. No speedometer, no fuel quantity, no battery level, no tire pressure or engine check lights, etc. Toyota does not have a fix and dealer I purchased the vehicle from will not repair/replace defective components. Look up ODI 11712921 at NHTSA ↗	2 ODI 11588930 I was driving very slowly in my driveway. I turned to enter my garage. As I put my foot on the break, the car accelerated crashing into my house. There was sudden unexplained and unintended acceleration on my RAV4 prime. Look up ODI 11588930 at NHTSA ↗ ODI 11676998 The driver was pulling into a friend's carport. After crossing a small curb her foot was taken off the gas and was moving to the brake. The car was going slightly uphill as slow as a car can go with no gas pedal depressed. The car then accelerated as if someone pressed the gas to the floor. In a matter of 8 feet it gained enough speed and momentum that when it hit our friend's parked car the 4 door SUV was pushed forward 4 feet. The gas pedal was never pushed by the driver. No failed component was ever identified by multiple inspections by the … Look up ODI 11676998 at NHTSA ↗	0	—	1 ODI 11716205 The digital instrument cluster display failed completely while the vehicle was in operation. The speedometer, warning indicators, and safety alerts were not visible, making it unsafe to drive due to inability to monitor speed or receive critical warnings. There were no prior warning messages before the failure occurred. The vehicle was inspected by an authorized Toyota dealer, Toyota of Temecula, who confirmed instrument cluster failure. The vehicle has been out of service since November 25, 2025. The dealership has ordered a replacement instr… Look up ODI 11716205 at NHTSA ↗
Visibility/Wiper	1 ODI 11716205 The digital instrument cluster display failed completely while the vehicle was in operation. The speedometer, warning indicators, and safety alerts were not visible, making it unsafe to drive due to inability to monitor speed or receive critical warnings. There were no prior warning messages before the failure occurred. The vehicle was inspected by an authorized Toyota dealer, Toyota of Temecula, who confirmed instrument cluster failure. The vehicle has been out of service since November 25, 2025. The dealership has ordered a replacement instr… Look up ODI 11716205 at NHTSA ↗	0	0	0	0	0	1 ODI 11716205 The digital instrument cluster display failed completely while the vehicle was in operation. The speedometer, warning indicators, and safety alerts were not visible, making it unsafe to drive due to inability to monitor speed or receive critical warnings. There were no prior warning messages before the failure occurred. The vehicle was inspected by an authorized Toyota dealer, Toyota of Temecula, who confirmed instrument cluster failure. The vehicle has been out of service since November 25, 2025. The dealership has ordered a replacement instr… Look up ODI 11716205 at NHTSA ↗	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

6 patterns with matching reports.

Warning lights and dashboard alerts

28 mentions · 13.1% of complaints

Median mileage: 25,000 mi (7 usable records).

ODI 11388815 · 700 mi

CAR HAS 750 MILES FROM NEW. FUEL GUAGE DISPLAY 3/4 FULL WHEN TANK IS ACTUALLY FULL.. CAUSES OVERFILLING AND LACK OF TRUST IN GUAGE READING. ALSO CAUSES CHARCOAL FILTER TO FILL WITH GAS. CAUSING IT TO FAIL. IN ADDITION CHECK ENGINE LIGHT TO DISPLAY GENERATING NUMEROUS FAULTS COMES. ALL REQUIRE IMMEDIATE DEALER ATTENTION. NO DRIVE CONDITION.

Look up ODI 11388815 at NHTSA ↗

ODI 11457214

There is an issue with Toyota's Rav4 Prime fuel tank gauge incorrectly reading fuel left in the tank or prematurely stopping gasoline to fill the tank. My car is available for inspection upon request. No safety impact. Dealer confirmed issue by testing my car but says this is "working as intended". The fueling problem is consistent and not intermittent and started immediately after using my first tank of gas. Even when low fuel warning light is on, I am unable to fully fill the tank to the advertised 14.5 gallons. Inability to fill the fuel…

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ODI 11463470

Vehicle abruptly and harshly slowed from 65mph to around 30 on the highway and multiple error lights and messages came up. After initial deceleration the vehicle seemed to drive normally. Once in a safe place to stop the vehicle was shut off and the only errors remained had been check engine and hybrid system malfunction and again the vehicle seemed to drive normally and was brought to the dealership for inspection the next day on its own power. Errors seen in dash and Head Unit: brake power low, brake support system malfunction, check engine, …

Look up ODI 11463470 at NHTSA ↗

Matching rule

\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Brake response concerns

9 mentions · 4.2% of complaints

Median mileage: 8,000 mi (1 usable records).

ODI 11457472

While exiting an interstate and applying the brakes, the vehicle struck a small bump (pot-hole) in the roadway with the front passenger wheel. The car lurched forward and stopped slowing down. The brakes had disengaged on all wheels. After approximately 2 seconds, the car started braking again and I was able to regain control and stop. This momentary loss of braking ability could have caused me to rear end the vehicle in front had I not left excess room. The loss of brakes increased the braking distance required and could lead to the loss …

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ODI 11464215

All four brake rotors are defective, the metal is pitted scored and not smooth, as it should be. This increases the braking distance. The vehicle is equipped with regenerative braking thus increasing the brake service interval. With mileage at 21600 this is not normal. Upon inspection at the dealer, it was described as normal for this type of vehicle. I pointed out several vehicle in the service area as what the rotors should appear. (I have had three Chevy Volts with similar drivetrain and never had to replace rotors or brake pads.) I will up…

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ODI 11467556

We have COMPLETELY lost brakes on MULTIPLE occasions for a few seconds per occasion. Brake loss has occurred upon slow, even braking and on flat, dry, even pavement with no pot poles or loose gravel around. When this happens, an orange light appears on the dash, we lose brakes for a few seconds, the car regains brakes, and jolts forward with no change in foot position on the brake pedal. We have taken the car to the dealer multiple times and every single time this incident has occurred the rear right wheel speed shows about a 10% variation in s…

Look up ODI 11467556 at NHTSA ↗

Matching rule

Hard or delayed shifting

4 mentions · 1.9% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11457472

Look up ODI 11457472 at NHTSA ↗

ODI 11621836

MY [XXX] ’S) SUDDEN ACCELERATION INCIDENT [XXX] - TOYOTA RAV4 2021: I was gliding into a parking space with my foot on the brake and as I went to straighten out the wheel to come to a full stop the car lurched forward full speed and smashed into the car parked in the row that was facing me. Good thing there was no one in that car, it had been backed in so I hit the rear end of it. The damage is so extensive it is beyond comprehension. My airbags did not deploy, which they should have. I saw that the ‘malfunction brake’ orange light was ill…

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ODI 11655677

The idling on this car has had a slight knocking sound but it goes off when engine is warm and i have never got a check engine light. i noticed recently when driving the car had a slight jerk but still no check engine light. until traveling on day it came on and i scanned the codes and replaced all applicable parts - the electrical system is pointing to a bypass hose which was changed as well as a camshaft sensor which still didi not solve the issue. i check online it found many others had this problem. My camshaft was ticking when the car was …

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Matching rule

Steering assistance concerns

3 mentions · 1.4% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11632431

2021 Toyota Rav4 Prime, 69K miles ***** On [XXX] while driving at highway speeds, many warning messages began to scroll across the display. The gas pedal immediately became unresponsive. The power steering stopped working. The car was unable to be stopped with the brake pedal, and it had to be allowed to coast stop. ***** The car was then towed to Fred Anderson Toyota in Asheville, NC. The service advisor refused to scan the codes and said that all I needed to do was change the battery. I purchased a battery from Fred Anderson and chan…

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ODI 11666840

On the night of [XXX] at approximately [XXX] PM, I was driving from Tracy, California to Lancaster, California via the [XXX]. The freeway had no traffic at the time, and I set my cruise control to maintain a speed of 75 mph for a safer ride. While driving in the left lane near Santa Nella, my car suddenly deployed the ABS brakes. The steering wheel locked, and the car began to slip, its tires locked as if on a roller coaster going downhill. The driver’s side then rolled over and crashed. Fortunately, the road was empty, and I did not hit anyone…

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ODI 11700388

Hazard (fishtailing risk): In rain with LTA ON, small but critical driver steering corrections near center are overridden by EPS/LTA, which apply centering torque into steering dual compliance creating a real steering wheel deadband canceling the driver’s turning of the wheel across the deadband; then the steered wheels snap abruptly to the steering wheel position. The significantly delayed response and snap overcorrection, caused cause fishtailing (causing a miss with a car, then a semi), just like the car suddenly had loose ball joints. Condi…

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Matching rule

\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Battery drain and no-start mentions

1 mentions · 0.5% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11719372

Affidavit (present first party experience) and Exhibits (proof of claim) In support of claim (complaint) For damages (harm, injury, tort) 1. My legal name is [XXX] . 2. I purchased a 2024 prius prime in tupelo, Mississippi on 09/02/2025. 3. I traded in a prius i had purchased in idaho falls, id in february 2024 for the new 2024 prius prime. 4. My prius trade in was financed with TOYOTA financial (TOYOTA motor corporation). 5. I purchased a new 2024 TOYOTA pruis prime from TOYOTA carlock in tupelo, ms with odometer statement of "10 miles". 6. Th…

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Matching rule

Stalling or loss of power

1 mentions · 0.5% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11739499

Something needs to be done because Toyota is stalling on sending out a critical safety component that has been recalled in thousands of vehicles. It is the HV floor wire connector, when the corrosion is beyond repair, the parts have been back ordered for months. Toyota and dealerships are not approving loaner vehicles. This is a serious safety issue because: If the wire corrodes or shorts out, the vehicle can experience unexpected power loss, stalling, or complete hybrid system failure. this could happen in the middle of driving in fast, traffi…

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Matching rule

\b(stall\w*|loss of power|lost power|engine shut\w* off)\b