2013 Toyota SIENNA problems and owner complaints

SINCE PURCHASING OUR 2006 TOYOTA SIENNA XLE WE HAVE EXPERIENCED PROBLEMS WITH THE POWER SLIDING DOORS - A GRINDING AND/OR RATTLING SOUND AS WELL AS JERKY OPERATION (AS OPPOSED TO OPENING AND CLOSING SMOOTHLY). THE DEALERSHIP GREASED THE CABLES AND TRACK WHICH SEEMED TO ELIMINATE THE SOUNDS. LAST WEEK THE DOOR STOPPED OPENING ALL THE WAY - IT WOULD OPEN ABOUT A QUARTER OF THE WAY AND THEN AUTOMATICALLY CLOSE ON ITS OWN. THIS PROBLEM OCCURRED WHETHER THE DOOR WAS OPERATED WITH THE KEY FOB REMOTE OR THE INTERIOR BUTTON. I CHECKED THE TRACK AND…

Look up ODI 10265989 at NHTSA ↗

BOTH SLIDING SIDE DOORS FAIL TO CLICK TO STAY IN OPEN POSITION. HAPPENS OFTEN EVEN ON FLAT SURFACES. *TR

Look up ODI 10295878 at NHTSA ↗

I HAVE HAD PROBLEMS WITH MY 2008 TOYOTA SIENNA VAN PRETTY MUCH THE WHOLE TIME OF OWNERSHIP. (BOUGHT NEW FEB 2008). THE PASSENGER SIDE SLIDING PWR DOOR STICKS CLOSED. I WOULD TAKE IT TO THE DEALER, AND IT WOULDN'T DO IT, AND THEY COULDN'T FIND A PROBLEM. THEY JUST KEPT TELLING ME IT WAS BECAUSE I LIVE DOWN A DIRT RD. I HAVE HAD IT IN THE SHOP NUMEROUS TIMES. MY CAR NOW HAS 46,000 MILES ON IT, AND THEY ARE FINALLY ACKNOWLEDGING THERE IS AN ISSUE OTHER THAN MY DIRT ROAD. WHEN YOU TURN THE PWR SWITCH FOR THE DOORS OFF ON THE DASH, A STRONG GROWN M…

Look up ODI 10343894 at NHTSA ↗

I HAVE A 2004 TOYOTA SIENNA (10000 ML.)IN A VERY GOOD CONDITION, LAST MONTH PASSENGER SIDE POWER SLIDING DOOR STOPPED WORKING. DEALER WANTED OVER $1500 TO FIX IT. THIS AFTER GOING THOUGHT FRONT DRIVER SIDE DOOR RECALL ( TOYOTA DEALER FIXED IT 3 TIMES)AND BACK TRUNK DOOR STRUTS RECALL IT SEEMS THAT THIS VAN HAS SOME SERIOUS DOOR PROBLEMS. AFTER USING SOME ONLINE BLOGS I DISCOVERED THAT THERE IS A LOT OF SIENNA OWNERS WITH THE VERY SAME PROBLEM, BESIDE THE FACT I AM DRIVING TWO 5 YEAR OLD KIDS IN THIS VAN EVERY DAY AND THIS CLEARLY CREATES A VERY…

Look up ODI 10267519 at NHTSA ↗

MY 17 MONTH OLD'S HEAD GOT JAMMED BETWEEN THE RIGHT REAR WHEEL AND THE RIGHT REAR DOOR PANEL WHILE THE ELECTRIC DOOR SLID OPEN. EVEN THOUGH MY WIFE PULLED ON THE DOOR HANDLE THE DOOR KEPT SLIDING OPEN. MY BABY'S HEAD WAS CRUSHED BETWEEN THE TIRE AND DOOR PANEL. THIS IS A VERY UNSAFE DESIGN AS MY WIFE TRIED TO STOP THE DOOR FROM SLIDING BACK AND THE DOOR KEPT MOVING. I NEED SOMEONE TO CALL ME TO FURTHER DISCUSS THIS MATTER. MY CAR IS A 2011 MODEL. *TR

Look up ODI 10325214 at NHTSA ↗

PURCHASED OUR NEW 2011 SIENNA XLE AWD IN JULY 2010, FROM KOONS TOYOTA IN WESTMINSTER, MD. IN EARLY SEPTEMBER 2011, MY WIFE COMPLAINED OF A BAD ODOR IN THE VAN. ON 09/10/11 I COMBED THROUGH THE VAN, THINKING THAT ONE OF OUR CHILDREN HAD SPILLED OR DROPPED SOMETHING THAT WAS CAUSING THE SMELL. INSTEAD, I FOUND THAT THE FLOOR OF THE VAN, UNDER THE CARPETS, WAS SOAKED THROUGHOUT. I IMMEDIATELY CALLED THE DEALER, AND THEY PICKED UP THE VAN ON 09/12/2011. THE FOLLOWING DAY I RECEIVED A CALL FROM THE DEALER'S SERVICE ADVISOR, WHO INFORMED ME THAT…

Look up ODI 10429237 at NHTSA ↗

DRIVER AND PASSENGER SIDE POWER SLIDING DOOR OCCASIONALLY (I.E. NOT ALL THE TIME) MAKES AN ABNORMAL POP NOISE WHEN INITIALLY OPENING WITH THE OUTSIDE HANDLE OR WITH THE INSIDE HANDLE ON THE SLIDING DOOR. THIS DOES NOT HAPPEN THE DOOR IS OPENED WITH OTHER METHOD (E.G. REMOTE, OVER-HEAD MOUNT CONTROL, BUTTON ON B-PILLAR). IT SEEMS AS IF THE DOOR DOESN'T UNLATCH BEFORE THE MOTOR START PULLING THE DOOR. THE SYMPTOM IS VERY SIMILAR TO THIS TSB FOR CERTAIN 2011 SIENNA: T-SB-0044-11. *TR

Look up ODI 10484815 at NHTSA ↗

THE SLIDING DOOR WAS OPENING (VIA KEYCHAIN BUTTON), BUT OPENED ONLY HALFWAY BEFORE SLAMMING SHUT VERY QUICKLY. IT WAS LIKE IT THOUGHT IT HIT SOMETHING IN BY THE BACK TIRE, BUT THERE WAS NOTHING THERE. MY DAUGHTER HAD STARTED GETTING INTO THE CAR, SO THE DOOR SLAMMED SHUT ON HER FINGER AND ACTUALLY LATCHED CLOSED WITH HER FINGER STUCK INSIDE. THE DOOR HASN'T WORKED SINCE. THIS "SAFETY FEATURE" BACKFIRED. *TR

Look up ODI 10554193 at NHTSA ↗

THIS COMPLAINT IS IN REFERENCE TO NHTSA CAMPAIGN ID 08V244000. THE POWER REAR LIFTGATE STRUTS ON MY 2004 TOYOTA SIENNA WILL NO LONGER SUPPORT THE GATE, AND IT HAS CLOSED ON SOMEONE STANDING UNDERNEATH IT SEVERAL TIMES. I WENT TO A TOYOTA DEALER TO REPAIR THE PROBLEM, AND THE DEALER QUOTED A VERY HIGH REPAIR PRICE (APPROXIMATELY $500), AND DID NOT MENTION THAT THERE WAS A SERVICE CAMPAIGN FOR THIS ISSUE. I CONTACTED TOYOTA ON MARCH 19, 2015 USING THE TOLL FREE NUMBER LISTED IN THE SERVICE CAMPAIGN LISTED ON THE NHTSA CAMPAIGN ID NUMBER. TOYO…

Look up ODI 10700585 at NHTSA ↗

DRIVER SIDE MIRROR PAINT WAS MELTED IN NORMAL USAGE CONDITIONS IN SAN DIEGO CALIFORNIA. DEALER BLAMES "SURROUNDING BUILDINGS IN WHERE I PARKED" OR "BUSES AND RV'S WITH LARGE WINDOWS THAT MAY HAVE BEEN DRIVING ALONG ME ON FREEWAY" AND REFLECTION OF SUNSHINE. THIS IS NONSENSE. THE PAINTED MIRROR, SUPPOSEDLY AN UPGRADE, HAS A MANUFACTURING DEFECT AS ITS PLASTIC STORAGE FRAME IS PAINTED WITH THE SAME TYPE OF PAINT USE TO PAINT THE METAL ON THE REST OF THE BODY OF THE CAR. IF DEALER'S "DIAGNOSIS" IS CORRECT THEN POSSIBILITY OF A FIRE BOTH IN PARKING…

Look up ODI 10779449 at NHTSA ↗

THE SLIDING PASSENGER DOORS STOPPED WORKING AND YOU COULD NOT OPEN THEM MANUALLY. PASSENGERS SIDE DOOR STOPPED WORKING 8/3/15 AND THE DRIVERS SIDE DOOR STOPPED WORKING 5/3/16.

Look up ODI 10862854 at NHTSA ↗

TL* THE CONTACT OWNS A 2017 TOYOTA SIENNA. WHILE DRIVING 50 MPH, A LOUD ABNORMAL NOISE WAS HEARD FROM THE ROOF AREA. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD, SLID OPEN THE SUN ROOF COVER, AND NOTICED THAT THE GLASS WAS SHATTERED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER (SUNSHINE TOYOTA, 1355 W DICKMAN RD, BATTLE CREEK, MI 49037, [phone removed]) WAS CONTACTED AND STATED THAT THE FAILURE NOT UNDER WARRANTY AND THAT AN APPOINTMENT WOULD NEED TO BE SCHEDULED FOR DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER …

Look up ODI 11101665 at NHTSA ↗

TL* THE CONTACT OWNS A 2018 TOYOTA SIENNA. THE CONTACT STATED THAT THE CARPET ON THE DRIVER SIDE NEAR THE ACCELERATOR AND BRAKE PEDALS WAS LOOSE AND MADE CONTACT WITH THE DRIVER'S FOOT WHILE DRIVING. THE VEHICLE WAS TAKEN TO CAIN TOYOTA (6527 WHIPPLE AVE NW, NORTH CANTON, OH), BUT THE FAILURE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,700.

Look up ODI 11123640 at NHTSA ↗

AS SOON AS I GOT HOME AFTER PURCHASING MY 2019 TOYOTA SIENNA SE, I NOTICED THE POPPING NOISE COMING FROM BOTH FRONT DOOR HINGES. I GUESS I MISSED THAT POPPING NOISE WHEN I TOOK THE DELIVERY OF THE CAR AT THE DEALERSHIP. THE POPPING NOISE CAN BE HEARD EVERY TIME EITHER FRONT DOORS HINGES ARE IN MOTION. I HAVE READ THAT MANY OF THE PREVIOUS YEAR TOYOTA SIENNAS HAS THE SAME POPPING NOISE ISSUE DUE TO THE DEFECTIVE DOOR CHECK POCKETS.

Look up ODI 11233527 at NHTSA ↗

The passenger side rear door unlocked and opened by itself in the middle of the night, no warning messages were given previously, doors were locked that night. Keys were not accidentally pressed on. It seems that others have had similar problems with Toyota Siennas in the past as well.

Look up ODI 11563987 at NHTSA ↗

DT*: THE CONTACT STATED THE REAR DOORS OF THE VEHICLE DO NOT CLOSE PROPERLY. TO CLOSE THE DOORS IT REQUIRED EXCESSIVE FORCE, AND THEY LEAK WHEN IT RAINS. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER FOR INSPECTION. AFTER EIGHT DAYS, THE DEALER WAS STILL UNABLE TO CORRECT THE PROBLEM. UPDATED 03/17/06. *JB

Look up ODI 10150351 at NHTSA ↗

OCCASIONALLY AND WITHOUT WARNING, THE AUTOMATIC LEFT PASSENGER DOOR WILL CLOSE AS THE PERSON IS GETTING IN OR OUT OF THE VAN. THIS HAS HAPPENED AT LEAST SIX TIMES IN THE EIGHT MONTHS WE HAVE HAD THE VAN. IT WAS TAKEN TO A TOYOTA DEALER SERVICE CENTER ON TWO OCCASIONS (DIFFERENT LOCATIONS), BUT BECAUSE THE TECHNICIAN CAN NOT DUPLICATE THE PROBLEM, NOTHING WAS DONE. THE COMPUTER SHOWS NO PROBLEM, BUT IT HAS CONTINUED TO DATE. *TR

Look up ODI 10225254 at NHTSA ↗

TL*THE CONTACT OWNS A 2008 TOYOTA SIENNA. THE VEHICLE DOES NOT COME EQUIPPED WITH AUTOMATIC SLIDING SIDE DOORS. THE DOORS MUST BE MANUALLY OPENED. ON MOST OCCASIONS WHEN THE SLIDING SIDE DOORS ARE OPENED, THEY MAKE A CLICKING SOUND. OFTENTIMES, THE DOORS FAIL TO REMAIN OPEN AND SLIDE SHUT. THE CONTACT IS CONCERNED THAT THE DOORS MAY CLOSE WHILE OCCUPANTS ARE ENTERING OR EXITING THE VEHICLE, CAUSING THEM TO BE INJURED. HE CALLED THE DEALER AND WAS INFORMED THAT THE FAILURE NEEDED TO OCCUR IN THEIR PRESENCE BECAUSE IT WAS DIFFICULT TO DUPLI…

Look up ODI 10239070 at NHTSA ↗

OUR AUTOMATIC SLIDING DOOR WAS OPENED BUT WOULD NOT CLOSE. NO AMOUNT OF TUGGING, FINESSING, OR CURSING WOULD MAKE IT SHUT. CHILDREN WERE STRANDED IN PHOENIX HEAT IN AUGUST BECAUSE THE VEHICLE WAS UNSAFE TO DRIVE WITH A DOOR THAT COULD NOT BE CLOSED. THERE ARE MANY MENTIONS OF THIS EXACT PROBLEM ON VARIOUS BLOGS AND ALL REPORT DIFFICULTY IN GETTING TOYOTA TO OFFER A SOLUTION THAT DIDN'T COST $1-2K. ALMOST ALL OWNERS REPORTED THE "FIXED" DOORS TO HAVE FAILED IN SOME WAY AGAIN WITH DEALERS REFUSING TO COVER THE COST OF THE SECOND (OR THIRD) FIX. T…

Look up ODI 10281140 at NHTSA ↗

TL*THE CONTACT OWNS A 2010 TOYOTA SIENNA. THE CONTACT STATED THE REAR ELECTRONIC DOOR INTERMITTENTLY FAILED TO REMAIN OPEN. THE DEALER STATED THAT THE STRUT NEEDED TO BE REPLACED SINCE THEY BECAME FAULTY. THE DEALER ALSO ADVISED HER THAT THE PARTS WERE ON NATIONAL BACK ORDER. THE FAILURE MILEAGE WAS 4,000. UPDATED 02/1710 *BF UPDATED 02/19/10

Look up ODI 10299890 at NHTSA ↗

WE HAVE OWNED A 2011 TOYOTA SIENNA FOR 1.5 WEEKS. YESTERDAY OUR 3 YEAR OLD'S HAND BECAME STUCK IN THE SLIDING DOOR. HE HAD JUST EXITED THE CAR AND HIS HAND WAS IN THE PATH OF THE DOOR AS IT WAS SLIDING CLOSED. THE DOOR DID NOT RETRACT. IT CLOSED TIGHTLY AND A MINUTE OR SO PASSED BEFORE THE DOOR WAS ABLE TO BE OPENED. WE TOOK HIM TO THE EMERGENCY ROOM. NO BREAK WAS EVIDENT ON THE X RAYS BUT THE DOCTOR SAID AN EXAM BY AN ORTHOPEDIC DOCTOR NEXT WEEK, AFTER THE SWELLING HAS SUBSIDED, WILL CONFIRM WHETHER THERE IS A BREAK OR FRACTURE. THE ER DOCTOR…

Look up ODI 10333886 at NHTSA ↗

(REAR POWER SLIDING DOORS: NO SAFETY SENSORS TO STOP THE DOOR ) I PULLED THE HANDLE OF THE REAR POWER SLIDING DOOR TO OPEN TO LET MY DOG OUT. SHE PUT HER HEAD INTO THE OPENING BETWEEN THE TRACTOR CABLE THAT GLIDES THE DOOR BACK AND THE REAR PORTION OF THE DOOR. THE POWER DOOR CONTINUED TO SLIDE BACK AND INWARD. MY REPEATED ATTEMPTS TO STOP THE DOOR INCLUDED ME PULLING AGAINST IT WITH ALL MY STRENGTH THE DOOR JUST KEPT SLIDING EITHER BACK OR FORWARD. MY DOG TRIED TO SQUEEZE HERSELF OUT AND ONLY MANAGED TO GET HALF HER BODY OUT. SHE LOOKED …

Look up ODI 10628688 at NHTSA ↗

TL* THE CONTACT OWNS A 2013 TOYOTA SIENNA. WHILE THE VEHICLE WAS STATIONARY, BOTH SLIDING DOORS MALFUNCTIONED. THE CONTACT STATED THAT THE DOORS REMAINED OPEN WHEN PROMPTED TO AUTOMATICALLY CLOSE. IN ADDITION, THE SLIDING DOORS HAD TO BE MANUALLY LOCKED AND UNLOCKED. A DEALER AND THE MANUFACTURER WERE NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

Look up ODI 11023955 at NHTSA ↗

TL* THE CONTACT OWNS A 2014 TOYOTA SIENNA. THE CONTACT STATED THAT THE DOOR AJAR SENSOR ILLUMINATED. THE SENSOR WAS REPLACED BY THE DEALER, BUT THE FAILURE CONTINUED. THE DEALER AND MANUFACTURER WERE UNABLE TO PROVIDE A REPAIR SOLUTION. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

Look up ODI 10930371 at NHTSA ↗

TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. AFTER THE AUTOMATIC DOOR FEATURE WAS DEACTIVATED, IT CONTINUED TO ACTIVATE INDEPENDENTLY. AS A RESULT, THE CONTACT STATED THAT THE REAR PASSENGER SIDE SLIDING DOOR INDEPENDENTLY OPENED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMO…

Look up ODI 10980146 at NHTSA ↗

TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE STOPPED WITH THE ENGINE STILL RUNNING, THE PASSENGER'S SIDE SLIDING DOOR SLID OPEN INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AUBURN TOYOTA (800 NEVADA ST, AUBURN, CA 95603) AND REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE). APPROXIMATELY TWO YEARS LATER, THE FAILURE HAD RECURRED WHILE THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER ON TWO SEPARATE OCCASIONS WHERE THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE MANU…

Look up ODI 11339817 at NHTSA ↗

TL* THE CONTACT OWNS A 2017 TOYOTA SIENNA. WHILE THE VEHICLE WAS PARKED ON AN INCLINE, THE PASSENGER SIDE SLIDING DOOR OPENED AND FAILED TO LATCH. AS A RESULT, THE DOOR RETRACTED WHILE THE CONTACT'S ARM WAS STILL INSIDE THE VEHICLE. THE CONTACT MANAGED TO JERK HER ARM OUT OF THE VEHICLE, BUT SUSTAINED BRUISES AND SCRAPES TO THE ARM. MEDICAL ATTENTION WAS NOT RECEIVED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO TOYOTA OF NORTH CHARLOTTE (13429 STATESVILLE RD, HUNTERSVILLE, NC 28078, [phone removed]) AND A SERVI…

Look up ODI 11254716 at NHTSA ↗

TL* THE CONTACT OWNS A 2019 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE GETTING HIS CHILD FROM THE REAR PASSENGER SLIDING DOOR WITHOUT WARNING THE SLIDING DOOR CLOSED ON THE CHILDS RIGHT HAND. THE CHILD WAS TAKEN TO THE HOSPITAL TO TREAT THE INJURIES. THE VEHICLE HAD NOT BEEN REPAIRED OR DIAGNOSED. NO DEALER WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

Look up ODI 11416074 at NHTSA ↗

AIR BAG LIGHT ON OCCASIONALLY. DEALER FOUND FAULT CODE BUT COULD NOT LOCATE THE CAUSE OF PROBLEM. *NM

Look up ODI 10170542 at NHTSA ↗

AIR BAG LIGHT WAS ON. DEALER HAD TO REPLACE P/S SEAT AIRBAG. *TR

Look up ODI 10340855 at NHTSA ↗

WAS T-BONED BY SOMEONE WHO FAILED TO YIELD ON GREEN. HE WAS GIVEN A TICKET. I WAS THROUGH THE INTERSECTION GOING 34.8 MILES/HOUR AT THE TRIGGERING EVENT. HAS TOYOTA DO INSPECTION ON CAR AND "CHIP". IT ONLY REGISTERED A "FRONT EVENT". REPAIR COSTS ARE 12K, THIS INCLUDED REPLACING BOTH DRIVER SIDE DOORS????? WHY DID THE AIRBAGS NOT DEPLOY OR BETTER YET WHY WAS THERE NOT EVEN A SIDE EVENT REGISTERED WHEN HE CLEARLY HIT ME IN THE SIDE?? SUFFERED A CONCUSSION AND NECK BACK INJURIES. HAD MY 6 AND 2 YEAR OLD IN THE BACK IN CAR SEATS. *TR

Look up ODI 10487602 at NHTSA ↗

TL* THE CONTACT OWNS A 2009 TOYOTA SIENNA. THE CONTACT STATED THAT THE DRIVER ATTEMPTED TO MERGE INTO TRAFFIC WHEN A VEHICLE CRASHED INTO THE FRONT END OF THE CONTACTS VEHICLE. THE FRONT PASSENGERS SIDE SEAT BELT FAILED TO RESTRAIN AND THE AIR BAG FAILED TO DEPLOY. THE FRONT PASSENGER SUSTAINED LACERATIONS TO THE FOREHEAD WHEN HIS HEAD STRUCK THE DASHBOARD. THE REAR PASSENGER SUSTAINED SEAT BELT BURNS ACROSS THE CHEST. THE DRIVER RECEIVED BURNS AND BRUISES TO THE CHEST. THE MANUFACTURED WAS CONTACTED AND A COMPLAINT WAS FILED. THE VEHICLE WAS …

Look up ODI 10437486 at NHTSA ↗

TL*THE CONTACT OWNS A 2010 TOYOTA SIENNA. WHILE DRIVING 45 MPH A VEHICLE REAR ENDED HIM. THE DRIVER SIDE CURTAIN AIR BAG DID NOT DEPLOY BUT THE PASSENGER SIDE CURTAIN AIR BAG DID. THE VEHICLE WAS DESTROYED AS A RESULT. FOUR PEOPLE SUSTAINED MINOR INJURIES. A POLICE REPORT FILED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 11,940.

Look up ODI 10361272 at NHTSA ↗

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT WAS DRIVING APPROXIMATELY 50 MPH WHEN THE CONTACT CRASHED INTO ANOTHER VEHICLE THAT WAS TRAVELING 5 MPH. THE CONTACTS AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE CRASH DID NOT CONSTITUTE AIR BAG DEPLOYMENT. THE VEHICLE WAS NEITHER INSPECTED NOR REPAIRED. THE VIN WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGE WAS 5,000.

Look up ODI 10389626 at NHTSA ↗

TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE TRAVELING 55 MPH, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE TWICE; ONCE FROM THE PASSENGER'S SIDE DOOR AREA AND AGAIN FROM THE REAR. AS A RESULT, THE CONTACT'S VEHICLE WAS PUSHED FORWARD AND INTO THE REAR OF ANOTHER VEHICLE. THE PASSENGER'S SIDE FRONT SEAT BELT FAILED TO RESTRAIN AND BOTH THE PASSENGER AND DRIVER'S SIDE FRONTAL AIR BAGS FAILED TO DEPLOY. THE FRONT PASSENGER WAS THROWN INTO THE DASHBOARD AND SUSTAINED FACIAL, BACK AND NECK INJURIES. THE DRIVER SUST…

Look up ODI 10503584 at NHTSA ↗

WHEN THE VEHICLE WAS STARTED, THE SRS AIRBAG LIGHT CAME ON. THE VEHICLE WAS TAKEN TO THE LOCAL TOYOTA DEALERSHIP THE NEXT MORNING TO DIAGNOSE. HOWEVER, NO ERROR CODES WERE ABLE TO BE RETRIEVED FROM THE OBDII. THEY RESET THE COMPUTER TO CLEAR THE LIGHT AND ADVISED THAT NOTHING COULD BE DONE WITHOUT AN ERROR CODE. THEY ADVISED TO TAKE THE VEHICLE DOWN TO AN AUTO PARTS STORE IMMEDIATELY IF THE LIGHT CAME ON AGAIN, IN ORDER TO GET AN ERROR CODE. A WEEK LATER, THE LIGHT CAME ON AGAIN. AS ADVISED, THE VEHICLE WAS TAKEN DOWN TO AN AUTO PARTS STORE IMM…

Look up ODI 10508473 at NHTSA ↗

I WAS DRIVING DOWN I-95 TO FLORIDA FROM NC, TRAVELING 70 MPH IN THE LEFT LANE WHEN I NOTICED A CAR COMING UP FROM BEHIND DRIVING ALMOST ON THE CENTER LINE. I STAYED IN MY LANE AND THE CAR CAME UP AND IMPACTED THE RIGHT SIDE OF MY VEHICLE, ROTATING THE CAR 90 DEGREES AND SENDING ME AND MY FAMILY OFF THE INTERSTATE ONTO THE RIGHT SHOULDER. THE SIDE AIRBAG DID NOT DEPLOY EVEN THOUGH THE POINT OF IMPACT RESULTED IN DAMAGE TO THE PASSENGER AND SIDE DOORS OF THE MINIVAN. *TR

Look up ODI 10584106 at NHTSA ↗

TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. WHILE AT A STOP LIGHT, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE INCIDENT CAUSED THE CONTACT TO CRASH INTO THE PRECEDING VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT, THE FRONT SEAT PASSENGER, AND THE REAR SEAT PASSENGER SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 54,000.

Look up ODI 10871836 at NHTSA ↗

THIS IS A BRAND NEW CAR WE PURCHASED FROM THE DEALER. WE WANTED TO FIND OUT WHAT TYPE (THE MANUFACTURER) OF AIRBAG WAS INSTALLED IN THE CAR. THE DEALER DOES NOT KNOW. TOYOTA HEADQUARTER REFUSED TO GIVE OUT.

Look up ODI 10872360 at NHTSA ↗

OUR 2016 SIENNA WHICH WE PURCHASED LAST MAY ACCELERATED ON IT'S OWN ON 2/16/2017 GOING THROUGH OUR SOUTH OUTSIDE WALL AND MASTER BATHROOM OF OUR HOUSE. MY HUSBAND LEFT THE VAN IN THE DRIVEWAY, UNLOADED THE GROCERIES, THEN GOT BACK INTO THE VAN, STARTED IT, PUT HIS FOOT ON THE BRAKE, SHIFTED TO DRIVE AND WITH HIS FOOT ON THE BRAKE THE VAN ACCELERATED INTO THE THE GARAGE. WE HAVE AN EXTENDED GARAGE WHICH HAD AN OFFICE AREA AND IT PROCEEDED TO PUSH THE OAK DESK THROUGH THE SOUTH EAST OUTSIDE WALL AND MASTER BATH. AS IT CONTINUED TO ACCELERATE AND …

Look up ODI 10969642 at NHTSA ↗

TAKATA RECALL (?) WE PURCHASED THIS VAN ON 4/18/2019, PREVIOUSLY THE VAN WAS A RENTAL. THE NEXT EVENING, GOING TO DINNER ON A FRIDAY NIGHT ABOUT 9 P.M. I WAS ON A 2 LANE ROAD IN A RURAL AREA, TRAVELING AT 60 MPH AND A DOG WALKED IN FRONT OF ME. I HAD NO TIME TO REACT. THE FRONT END OF THE VAN WAS LAYING IN THE ROAD, NOT DRIVABLE. AGAIN, A FRONT END COLLISION AND NO AIR BAG DEPLOYMENT! 2ND TOYOTA SIENNA, FIRST A 2017 AND NOW A 2018, BOTH RENTAL SALES, BOTH HAD FRONT END COLLISIONS AND BOTH HAD NO AIR BAG DEPLOYMENT. AT 60 MPH THERE'S NO REASONA…

Look up ODI 11204731 at NHTSA ↗

I own a 2019 Toyota Sienna with 52,200 kms. I bought it January 29, 2021. On Saturday, June 26, 2021, I was exiting the Quebec to Lévis ferry on the Lévis side. As I went up the metal ramp at 10-12 km/hr, ALL the airbags suddenly deployed with a great boom. We hit nothing. ALL The front and side airbags deployed. The front windshield was broken and one of the side windows was totally shattered. In fact it was not there any more. Pieces of broken glass flew all over the car and hit us. The vehicle filled up with smoke. On board was my wi…

Look up ODI 11422870 at NHTSA ↗

We had our van parked on a driveway with a front facing slope, we had hard rains went we where going away there was water coming out of the seat belt on the passenger side and the panel above the window was stained down to the window support where the air bag is. I've been reading reports as far back as 2008 we have a 2020, went taken to the dealer they want 1000 to 2700 to remove the head liner and try to fine the problem, which what was reported didn't help. The dealer recommended to not park with the front of the van facing down hill if rain…

Look up ODI 11745526 at NHTSA ↗

THE LCD DISPLAY ON THE CD/RADIO GETS GARBLED WHENEVER THE VEHICLE IS IDLING AND THE A/C IS SET TO MAX. ALL OCCURRENCES WHERE WHEN THE VEHICLE WAS IDLING AND NO AMOUNT OF TURNING IT OFF AND ON WOULD RECTIFY THE ISSUE. HOWEVER, IF THE VEHICLE WERE SWITCHED OFF AND ON THE LCD WOULD GO BACK TO NORMAL. *NM

Look up ODI 10164564 at NHTSA ↗

1. WE BOUGHT TOYOTA SIENNA 2007 LE #3 ON JULY 21, 2007 2. AFTER 2 WEEKS ON AUG 4 2007 MAINTENANCE REQUIRED AND ALL OTHER LIGHTS WERE ON AND AC WAS STOPPED WORKING. WE CALLED THE DEALER AND HE SCHEDULED EARLIEST APPOINTMENT ON AUGUST 7 2007. 3. ON AUGUST 6 2007 TOYOTA SIENNA BROKE DOWN ON INTERSTATE AND I TOWED THIS VAN TO THE DEALER. 4. DEALER FIRST FOUND PROBLEM WITH THE ALTERNATOR AND REPLACED ALTERNATOR IN A WEEK. 5. THEN HE FOUND ANOTHER PROBLEM AS TWO COMPUTER INSIDE CAR WERE NOT FUNCTIONING PROPERLY AND HE WORKED WITH TOYOTA SPECIALI…

Look up ODI 10200026 at NHTSA ↗

I WAS PROGRAMMING A NEW SIENNA VAN HOMELINK TO MY GARAGE DOOR OPENER. IT STARTED THE SEQUENCE AS ONE WOULD EXPECT.(.SMALL HOUSE ICON BLINKING )BUT NEVER APPARENTLY MOVED ON TO THE STEP OF RETRIEVING THE SIGNAL. AS REQUIRED ONE MUST HOLD THE GARAGE DOOR OPENER REMOTE ON TO TRY TO ACCEPT SIGNAL. AFTER ATTEMPTING THIS SEVERAL TIMES I STOPPED AND WAS JUST IN TIME TO NOTICE THE MOTOR OF GARAGE DOOR OPENER WAS OVERHEATING AND NEAR FIRE! FIRE DEPT WAS CALLED AND IT WAS ALL CHECKED OUT. IN FEAR OF FAULTY EQUIPMENT I TOOK STEPS TO REPLACE BOTH GARA…

Look up ODI 10210865 at NHTSA ↗

DURING ACTIVE DRIVING, THE VEHICLE STALLS AND THE POWER STEERING AND BRAKING COMPONENTS NO LONGER FUNCTION. ON ONE OCCASION, THIS WAS ON A RESIDENTIAL STREET AND THE SECOND ON A BUSIER STREET. THE SECOND OCCASION OCCURRED ON A HILL AND THE EMERGENCY BRAKE WAS NECESSARY TO STOP THE CAR. THE VEHICLE WAS BROUGHT TO BE SERVICED AND NO CAUSE FOR THE MALFUNCTION WAS IDENTIFIED. WE ARE NOW ASKED TO RESUME DRIVING OF THE CAR WITHOUT ANY REPAIR. *TR

Look up ODI 10400950 at NHTSA ↗

WE HAVE A 2010 TOYOTA SIENNA XLE. THE PROBLEM IS WITH THE AUTOMATIC DOORS AND KEY FOB AND BACK HATCH DOOR. THE KEY WILL UNLOCK AND IMMEDIATELY RELOCK ALL THE DOORS. IF YOU TOUCH THE BUTTONS TO ACTIVATE SLIDING DOORS THEY WORK OFF AND ON. THE BIG PROBLEM THOUGH IS THE BACK DOOR - THE TRUNK. IT OPENS AND THEN AS YOU ARE GOING INTO THE TRUNK YOU DON'T KNOW IT IS CLOSING ON YOU. THIS HAS NOW HAPPENED AT LEAST 12 TIMES. I AM CONCERNED IF MY CHILD IS IN TRUNK GETTING BAGS. IT SEEMS SOME "EYE" MUST SEE AND THE DOOR STARTS RISING AGAIN. BUT I HAVE BEEN…

Look up ODI 10303156 at NHTSA ↗

WE BOUGHT OUR FIRST MINIVAN - A TOYOTA SIENNA XLE 2011- BARELY TWO WEEKS AGO FROM TOYOTA LAUREL, MD. THE SECOND DAY, THE STEERING STARTED TO CREAK WHEN MAKING TURNS. NOW, THE TRUNK DOOR HAS STOPPED WORKING AND THE LOCAL NEW JERSEY DEALERSHIP DCH TOYOTA IS TELLING US IT HAS BEEN "BENT". THEY ARE REFUSING TO FIX IT OR REPLACE THE VEHICLE AND ARE TELLING US OUR INSURANCE COMPANY NEEDS TO PAY TO FIX IT. THE DOOR IS NOT DAMAGED OR DENTED/DINGED IN ANY WAY. IT'S PERFECTLY FINE, EXCEPT IT DOESN'T CLOSE ANYMORE WITH THE REMOTE CLOSING/OPENING BUTTONS. …

Look up ODI 10342813 at NHTSA ↗

BRAND NEW VEHICLE LASTED ABOUT A WEEK, WIFE PARKED CAR, WENT INTO STORE, CAME OUT AND VAN WOULD NOT START, WIFE AND KIDS WERE STRANDED IN ROUGH PART OF NEIGHBORING CITY, BATTERY DEAD, TOYOTA SERVICE TESTED CHARGING SYSTEM AND FOUND NOTHING WRONG, THEY DIDN'T REPLACED BATTERY AS A PRECAUTION. *TR

Look up ODI 10464253 at NHTSA ↗

OUR FRONT RIGHT DOOR SENSOR PROVIDES FALSE READINGS. THE DOOR SENSOR STATES THAT THE DOOR IS OPEN WHEN IT IS NOT. THE DOOR SENSOR GOES ON AND OFF. EVEN THOUGH THE DOOR IS SEALED SHUT, IT IS EXTREMELY ANNOYING BECAUSE OF THE OF NOISE AND VISUAL ALERT THAT STATES THAT THE DOOR IS SUPPOSEDLY NOT SHUT. *TR

Look up ODI 10648271 at NHTSA ↗

THERE IS NO ILLUMINATION OF THE MAIN DASHBOARD DISPLAY-SPEED, RPM, TEMPERATURE AND FUEL LEVEL WHEN LIGHT CONTROL IS AT OFF OR DRL (DRIVING LIGHTS) POSITION. I WENT TO DEALER AND SERVICE MAN SAID THAT IS THE WAY IT IS AND ANOTHER NEW VEHICLE ON THEIR LOT WAS THE SAME. THE GAUGE LIGHTS ARE ON BUT DIM IN PARKING AND HEADLIGHT POSITION. (TOYOTA MANUAL SAYS USE DRL IN DAYTIME TO SAVE FUEL AND ELIMINATE CHANCE OF BURNING OUT DRIVING LIGHTS.) I CALLED TOYOTA AND THEY SAID AFTER 2 WEEKS OF INVESTIGATION THAT THIS IS THE WAY IT IS. THIS IS A SAFETY I…

Look up ODI 10565623 at NHTSA ↗

THERE ARE MULTIPLE ISSUES WITH THIS VEHICLE THAT CAUSE/HAVE CAUSED SAFETY CONCERNS. DURING NIGHT TIME DRIVING, THE ILLUMINATED CRUISE CONTROL STALK WILL BLINK ON AND OFF INTERMITTENTLY. THIS HAS CAUSED THE DRIVER TO ALMOST REAR-END MULTIPLE CARS AS THE FLICKERING LIGHT TAKES THE DRIVER'S EYES FROM THE ROAD. IT WAS FOUND THAT THERE IS AN INTERMITTENT HIGH RESISTANCE CONNECTION WITH UP TO A 9 VOLT DROP AT TIMES. DESPITE THE STEERING COLUMN BEING SWITCHED OUT AND THE PROBLEM BEING FIXED TEMPORARILY, THE PROBLEM RETURNS. THERE IS SOMETHING IN THIS …

Look up ODI 10706552 at NHTSA ↗

THE SLIDING PASSENGER DOORS STOPPED WORKING AND YOU COULD NOT OPEN THEM MANUALLY. PASSENGERS SIDE DOOR STOPPED WORKING 8/3/15 AND THE DRIVERS SIDE DOOR STOPPED WORKING 5/3/16.

Look up ODI 10862854 at NHTSA ↗

THE SPEEDOMETER IS NOT LIGHTED DURING DAYLIGHT UNLESS THE HEADLIGHTS OR DRIVING LIGHTS ARE ON. THIS MAKES IT VERY DIFFICULT TO DETERMINE YOUR VELOCITY. IF YOU SPEND TOO MUCH TIME TRYING TO SEE THE SPEEDOMETER IT IS A SAFETY HAZARD. IT IS ALSO A HAZARD NOT KNOWING IF YOU ARE DRIVING TOO FAST OR TOO SLOWLY. THE SPEEDOMETER WAS LIGHTED ON MY 2008 SIENNA LE. THE SPEEDOMETER IS LIGHTED ON THE 2017 SIENNA XLE. TO INTRODUCE SUCH A SAFETY HAZARD ON THE LOWER PRICE MODEL SEEMS REALLY INAPPROPRIATE.

Look up ODI 10969881 at NHTSA ↗

3RD ROW POWER SEATS ARE MALFUNCTIONING AND ARE OPERATING WHILE VEHICLE IS IN MOTION. MULTIPLE TIMES, AND ON DIFFERENT DAYS, THE POWER SEATS HAVE STARTED TO CLOSE WHILE PASSENGER IS SEATED AND BUCKLED IN THE SEAT. OCCURRED TODAY WHILE ON THE HIGHWAY, AT HIGHWAY SPEED WHILE MY WIFE WAS SEATED IN THE DRIVERS SIDE 2 SEAT SPLIT. THE SEAT STARTED TO CLOSE ON ITS OWN - NO ONE TOUCHED ANY BUTTON AND WE HAD BEEN DRIVING FOR OVER AN HOUR. THE SEAT PUT PRESSURE ON HER UNTIL IT STOPPED IN A PARTIALLY CLOSED POSITION. THE SEAT BUTTONS THEN DID NOT WORK …

Look up ODI 11181710 at NHTSA ↗

THE FIRST WEEKS SEEMED LIKE EVERYTHING WAS FINE WITH THE VEHICLE UNTIL WE STARTED FEELING LOW LEVELS OF ELECTRICAL SHOCKS. IT WAS MOSTLY ON THE STEERING WHEEL SO WE THOUGHT THAT THE SENSATION WOULD GO AWAY, BUT IT ACTUALLY STARTED GOING WORSE TO THE POINT THAT WE STARTED HAVING DISCOMFORT ON THE SEATBELT AND THE LAST THREE WEEKS BEFORE WE DROPPED THE VEHICLE AT THE DEALERSHIP THE HAZARD STARTED TO INTENSIFY AND GET STRONGER. THE SEATBELT OF THE 2019 TOYOTA SIENNA HAD PROVIDED A LOT OF PAIN TO MY OVARIES (TO THE POINT THAT MY PERIOD HAD BEEN AL…

Look up ODI 11319901 at NHTSA ↗

DEAR TO WHO CONCERN THIS CASE, ON AUGUST 26, 2019, I PURCHASED A BRAND NEW CAR, SIENNA, TOYOTA 2020 FROM PRINCIPLE TOYOTA ON 7370 WINCHESTER RD, MEMPHIS, TENNESSEE 38125. I DISCOVERED THAT THERE ARE MAJOR ISSUES WITH THE CAR. I WAS GUARANTEED BY THE DEALER THAT THE CAR IS IN PERFECT WORKING CONDITION BEFORE PURCHASE. HOWEVER, AFTER DRIVING THE NEW CAR FOR FEW DAYS, THE KEY REMOTE STOPPED WORKING AND I REVISITED THE DEALERSHIP TO GET IT FIXED. I TALKED TO JIMMY ROCKER, ONE OF THE SALE ASSOCIATES, AND HE TRANSFERRED ME TO THE TOYOTA SERVICE…

Look up ODI 11268737 at NHTSA ↗

DT*: THE CONTACT STATED WHILE PARKED AND ACTIVATING THE IGNITION SWITCH, AN ARCHING CAME OFF AND BURNED THE EAR PIECE OF A CELL PHONE TRAUMATIZING THE CONTACT'S EAR. NO WARNING SIGNAL WAS PRESENT DURING THE NUMEROUS INCIDENTS. THE SPARK COULD BE HEARD AND SEEN EVERY TIME THERE WAS AN OCCURRENCE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHO CHECKED ALL ELECTRICAL GROUNDING BUT NO DEFECTS WERE FOUND. THE MANUFACTURER WAS NOTIFIED. UPDATED 10/11/06. *JB

Look up ODI 10169222 at NHTSA ↗

PURCHASED 2007 TOYOTA SIENNA 4000 MILES AGO - SEVERAL MONTHS. ONGOING PROBLEM - NO ACCIDENT AT THIS TIME: IN MY OPINION A VERY SERIOUS HESITATION IN ENGINE RESPONSE WHEN I REQUIRE AN IMMEDIATE FAST FORWARD MOVEMENT OF THE VEHICLE, ESPECIALLY AT SLOWER SPEEDS. DEALER SAYS NO SERVICE BULLETIN. (I'VE BEEN DRIVING FOR 40 YEARS).

Look up ODI 10193022 at NHTSA ↗

DATE: DECEMBER 31ST 2009 TIME:8:00AM TO 8:30AM AUTO : TOYOTA SIENNA LE - 2008 MODEL IT WAS SNOWING THAT DAY AND I WAS DRIVING 5 MILES PER HOUR WITHIN MY NEIGHBOURHOOD. WHEN I WAS MAKING A TURN, THE VEHICLE SKIDDED AUTOMATICALLY AND COLLIDED WITH FOOTPATH. IN THAT THE TIRE, WHEEL, SUSPENSION,SENSOR AND SOME OTHER PARTS WERE DAMAGED. I TRULY THINK THAT THE FAILURE IS CAUSED BY TOYOTA SIENNA EVEN THOUGH THE VAN HAD A ABS. I TRULY THINK THAT THERE IS SOME ISSUES WITH WITH THE ABS OF TOYOTA SIENNA. I CAN PROVIDE MORE DETAILS IF IT IS REQUIR…

Look up ODI 10306970 at NHTSA ↗

IN APRIL 2009 THE ACCELERATOR STUCK ON MY 2009 TOYOTA SIENNA VAN. THE DEALER FAILED TO REPLICATE THE PROBLEM AND NEITHER THE DEALER NOR TOYOTA HAS MADE ANY PROGRESS TO RESOLVING. NOW I SEE WHERE A VAST NUMBER OF OTHER TOYOTA VEHICLES ARE SIMILARLY PLAGUED AND MY CONFIDENCE IN THE SIENNA IS FURTHER ERODED. PLEASE HELP! TW*

Look up ODI 10303061 at NHTSA ↗

JUNE 2007 TOOK OUR SIENNA TO DEALER FOR WARRANTY REPAIR. THE PASSENGER DOOR WAS MAKING A POPPING NOISE AND WOULD NOT STAY OPEN WHEN PARKED FACING DOWNHILL. DEALER CLEANED THE LATCH MECHANISM AND THE DOOR WORKED FOR A MONTH. WE RETURNED TO THE DEALER FOR ADDITIONAL WARRANTY REPAIR IN SEPT. 2007. THEY AGAIN CLEANED MECHANISM BUT REPLACED NO PARTS. THE AUTOMATIC SLIDER DOOR CEASED WORKING SHORTLY AFTER THIS. WE CONTINUED TO USE BOTH SLIDER DOORS IN MANUAL MODE UNTIL JANUARY 2011. THE PASSENGER DOOR FAILED TO SEAL AND LATCH IN A CLOSED POSIT…

Look up ODI 10379152 at NHTSA ↗

2011 SIENNA LE REAR VIEW MIRROR VIBRATES WHILE CAR ENGINE IS TURNED ON AND WHEN CAR IS IN DRIVING VIBRATE TO THE POINT THAT MAKES A PERSON DIZZY. SPOKE TO TOYOTA SERVICE REGARDING THIS SAFTY CONCERN, BUT WE WERE TOLD THAT THE VIBRATION ON THE MIRROR COMES WITH A CAR DESIGN, NOT A MALFUNCTIONAL PART, REFUSE TO REPLACE OR ATTEMP TO SOLVE THE PROBLEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT

Look up ODI 10412075 at NHTSA ↗

WE FIRST ENCOUNTERED A PROBLEM IN WHICH THE AUTOMATIC SLIDING DOOR WOULD NOT FUNCTION TO OPEN OR CLOSE AUTOMATICALLY BUT IT STILL WORKED MANUALLY. ABOUT A WEEK LATER THE REAR LATCH OF THE PASSENGER SLIDING DOOR BECAME STUCK IN THE LOCK POSITION THUS NOT ALLOWING THE DOOR TO FULLY CLOSE. I TOOK THE VEHICLE TO MY MECHANIC WHO GREASED THE LATCH AND ALLOWED IT TO FUNCTION PROPERLY HOWEVER THE DOOR WOULD STILL ONLY OPEN AUTOMATICALLY BUT WOULD OPEN OR CLOSE MANUALLY JUST FINE. DURING THIS TIME THERE WERE 3 INSTANCES WHEN THE DOOR WOULD AUTOMATICALLY…

Look up ODI 10598023 at NHTSA ↗

FOR THE PAST 6 MONTHS, OUR VEHICLE, A 2013 TOYOTA SIENNA THAT WE PURCHASED NEW, HAS EMITTED A VERY FOUL ODOR FROM THE AIR CONDITIONING SYSTEM. FROM ALL THE INFORMATION I HAVE, THIS APPEARS TO BE FROM MOLD GROWTH. I AM WORRIED THAT ASIDE FROM BEING EXTREMELY UNPLEASANT, IT IS A SAFETY CONCERN. AFTER NUMEROUS TRIPS TO TWO DIFFERENT TOYOTA DEALERS FOR SERVICE, AN INSPECTION BY A SOUTHEAST TOYOTA REPRESENTATIVE, AND FOLLOWING ALL THE GUIDELINES FOUND IN THE TECHNICAL SERVICE BULLETIN, WE HAVE NOT HAD ANY IMPROVEMENT. THE ODOR IS SPORADIC BUT PE…

Look up ODI 10640049 at NHTSA ↗

THERE IS NO ILLUMINATION OF THE MAIN DASHBOARD DISPLAY-SPEED, RPM, TEMPERATURE AND FUEL LEVEL WHEN LIGHT CONTROL IS AT OFF OR DRL (DRIVING LIGHTS) POSITION. I WENT TO DEALER AND SERVICE MAN SAID THAT IS THE WAY IT IS AND ANOTHER NEW VEHICLE ON THEIR LOT WAS THE SAME. THE GAUGE LIGHTS ARE ON BUT DIM IN PARKING AND HEADLIGHT POSITION. (TOYOTA MANUAL SAYS USE DRL IN DAYTIME TO SAVE FUEL AND ELIMINATE CHANCE OF BURNING OUT DRIVING LIGHTS.) I CALLED TOYOTA AND THEY SAID AFTER 2 WEEKS OF INVESTIGATION THAT THIS IS THE WAY IT IS. THIS IS A SAFETY I…

Look up ODI 10565623 at NHTSA ↗

AFTER 1 WEEK OF PURCHASE DATE OF 2015 TOYOTA SIENNA LW AWD, I'VE NOTICED BUZZ NOISES COMING FROM UNDER THE FRONT DASHBOARD. I TOOK THE CAR FOR SERVICE AT TOYOTA NASHUA AT NASHUA, NH ON 7/18 FOR BUZZ NOISING, AUTO-DIMM REAR VIEW MIRROR FAILURE, AND STRONG BURNED SMELL FROM THE AC VENTS. BUZZ NOISING - DEALERSHIP CLAIMED IT'S NORMAL OP, BUT THIS IS NOT ACCEPTABLE SINCE SERVO MOTOR IS OUT OF NORM OPERATION BUT REFUSE THE REPLACE IT. AUTO-DIMM REAR VIEW MIRROR - DEALERSHIP CLAIMED THEY CAN'T FIX SINCE IT'S DAY TIME & DON'T HAVE TOOL TO VERIF…

Look up ODI 10735150 at NHTSA ↗

THE VANS THAT HAVE BEEN CONVERTED TO A HANDICAP/MOBILITY VAN ARE UNSAFE FOR OTHERS TO DRIVE ONCE THE DRIVER SEAT HAS BEEN REMOVED. I HAVE CONTACTED THE LOCAL COMPANY RESPONSIBLE FOR THE CONVERSION, AND THEY TOLD ME TO SIT ON A DINNING ROOM CHAIR OR A BUCKET. THAT IS DEFINITELY NOT A SAFE OPTION WHEN A NON HANDICAP PERSON NEEDS TO MOVE OR DRIVE THE VAN. I BELIEVE THERE NEEDS TO BE A SEAT MADE THAT CAN CLIP INTO THE WHEEL CHAIR CLAMPS THAT THE HANDICAP DRIVER USES.

Look up ODI 10865182 at NHTSA ↗

NAVIGATION SYSTEM THE INSTALLED NAVIGATION SYSTEM ON TOYOTA SIENNA MODELS DOES NOT INDICATE THE DESTINATION SIDE OF THE ROAD. IN OTHER WORDS, THERE IS AN AUDIO INDICATION "YOU HAVE REACHED YOUR DESIGNATION" BUT IT DOES NOT INDICATE WHICH SIDE OF THE ROAD IT IS. THIS IS A REAL SERIOUS SAFETY RISK -- SUDDENLY THE DRIVER HAS TO TRY TO CHANGE LANES, SLOWING DOWN, TO TRY AND FIND THE DESTINATION, THEREBY RISKING BEING REAR-ENDED WHILE TRYING TO MANEUVER OUT OF THE CURRENT LANE. ALL NAVIGATION SYSTEMS SHOULD BE REQUIRED TO STATE THIS INFORMATIO…

Look up ODI 10954287 at NHTSA ↗

3RD ROW SEATING PASSENGER SIDE CUT HOLDERS AND SIDE PANEL GET HOT AFTER 10 MINUTES OF DRIVING. TOOK THE VEHICLE TO TOYOTA DEALERSHIP FOR DIAGNOSIS AND WAS TOLD THAT THE REAR HEATING UNIT IS ROUTED ALONG THE 3RD ROW SEATING PASSENGER SIDE CUT HOLDERS AND SIDE PANEL. SINCE THE LINES FOR THE REAR HEATING UNIT IS RUNNING WITH COOLANT AT 190F, THE HEAT IS TRANSFERRED TO THE SURROUNDING AREA AND CAUSING THE HOT CUP HOLDERS AND SIDE QUARTER PANEL. AS THE VEHICLE AGES, THIS WILL DEFINITELY BECOME WORSE. THE TOYOTA DEALERSHIP INFORMED ME THAT THIS I…

Look up ODI 11122116 at NHTSA ↗

I WAS TOLD THERE IS A RECALL UTA VAN UNDER WARRANTY

Look up ODI 11206615 at NHTSA ↗

ON jUNE 3, 2021 I experienced a drastic loss in power and all warning light illuminated on the dash , was able to get of the highway to a safe area and vehicle ceased to function . This happened after the fuel pump recall was performed at Ed Morse Toyota in Delray Beach around February. It had been functioning perfectly up until this massive failure. When tow truck operator arrived and tried to start, is caught fire and was severely damaged.

Look up ODI 11420552 at NHTSA ↗

TOYOTA SIENNA 2006 SLIDING DOOR CABLE ASSEMBLY MALFUNCTION. *TR

Look up ODI 10251574 at NHTSA ↗

BACK SLIDING DOORS ON PASSENGER AND DRIVERS SIDE OF MY SIENNA 2007, DO NOT OPEN OR CLOSE CORRECTLY. THIS HAS BEEN OCCURRING SINCE APPROX AUGUST OF 2009. I DRIVE SCHOOL STUDENTS FOR A LIVING AND COULD NOT DO MY JOB TODAY BECAUSE OF THIS INCIDENT, ONCE AGAIN. IF THE DOORS ARE ON AUTOMATIC THE DRIVERS SIDE SLIDER WILL NOT CLOSE. WHEN AUTOMATIC IS TAKEN OFF, YOU STILL CAN'T CLOSE IT WITHOUT MY HUSBAND DOING WHATEVER IT IS THAT HE DOES, ONLY FOR IT TO HAPPEN AGAIN. THE PASSENGER SIDE IS A PROBLEM ON A DAILY BASIS, WHEN YOU TRY TO OPEN FROM OUTSI…

Look up ODI 10322186 at NHTSA ↗

MY HUSBAND WAS DRIVING IN FLORIDA IN OUR RENTED TOYOTA SIENNA MINIVAN, AND FIVE FAMILY MEMBERS WERE IN THE CAR, ON A HIGHWAY. SUDDENLY THE ENGINE HOOD CAME UNHOOKED AND FLEW UP, HITTING THE FRONT WINDSHIELD. THE GLASS SHATTERED AND WE WERE SHOWERED WITH GLASS, BUT THE BIGGER PROBLEM WAS THAT THE VIEW OUT THE FRONT WAS ALMOST TOTALLY OBSTRUCTED. WE MANAGED TO SEE THROUGH A SMALL CREVICE UNDERNEATH THE HOOD, WHICH WAS NOW UPRIGHT AND COVERING ALMOST ALL THE WINDSHIELD. WE WERE ABLE TO PULL OFF THE HIGHWAY WITHOUT FURTHER INCIDENT. PLEASE NOTE I A…

Look up ODI 10276214 at NHTSA ↗

2009 TOYOTA SIENNA - RAISED THE POWER REAR HATCH TO LOAD LUGGAGE. WAS UNDER THE HATCH WHEN IT STARTED TO AUTOMATICALLY CLOSE ON ME. I HAD TO USE FORCE FOR IT NOT TO CLOSE ON ME. NOT SURE WHAT WOULD HAVE HAPPENED IF IT WAS A CHILD PUTTING SOMETHING IN THE BACK. I DON'T THINK A YOUNG CHILD COULD HAVE STOPPED IT FROM SQUEEZING THEM. IT WOULD NOT STAY OPEN UNLESS WE MANUALLY HELD IT. HAD TO MANUALLY HOLD IT OPEN THE WHOLE WEEK OF VACATION. WHEN RETURNED, TOOK IT INTO THE DEALER THE STRUTS WERE BAD AND THEY REPLACED THEM UNDER WARRANTY. WORKS FINE …

Look up ODI 10349459 at NHTSA ↗

WE HAVE A 2010 TOYOTA SIENNA XLE. THE PROBLEM IS WITH THE AUTOMATIC DOORS AND KEY FOB AND BACK HATCH DOOR. THE KEY WILL UNLOCK AND IMMEDIATELY RELOCK ALL THE DOORS. IF YOU TOUCH THE BUTTONS TO ACTIVATE SLIDING DOORS THEY WORK OFF AND ON. THE BIG PROBLEM THOUGH IS THE BACK DOOR - THE TRUNK. IT OPENS AND THEN AS YOU ARE GOING INTO THE TRUNK YOU DON'T KNOW IT IS CLOSING ON YOU. THIS HAS NOW HAPPENED AT LEAST 12 TIMES. I AM CONCERNED IF MY CHILD IS IN TRUNK GETTING BAGS. IT SEEMS SOME "EYE" MUST SEE AND THE DOOR STARTS RISING AGAIN. BUT I HAVE BEEN…

Look up ODI 10303156 at NHTSA ↗

WE HAVE OWNED A 2011 TOYOTA SIENNA FOR 1.5 WEEKS. YESTERDAY OUR 3 YEAR OLD'S HAND BECAME STUCK IN THE SLIDING DOOR. HE HAD JUST EXITED THE CAR AND HIS HAND WAS IN THE PATH OF THE DOOR AS IT WAS SLIDING CLOSED. THE DOOR DID NOT RETRACT. IT CLOSED TIGHTLY AND A MINUTE OR SO PASSED BEFORE THE DOOR WAS ABLE TO BE OPENED. WE TOOK HIM TO THE EMERGENCY ROOM. NO BREAK WAS EVIDENT ON THE X RAYS BUT THE DOCTOR SAID AN EXAM BY AN ORTHOPEDIC DOCTOR NEXT WEEK, AFTER THE SWELLING HAS SUBSIDED, WILL CONFIRM WHETHER THERE IS A BREAK OR FRACTURE. THE ER DOCTOR…

Look up ODI 10333886 at NHTSA ↗

TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA THE CONTACT RECEIVED NOTIFICATIONS OF NHTSA CAMPAIGN NUMBERS: 17V006000 (AIR BAGS) AND AN UNKNOWN NHTSA CAMPAIGN NUMBER FOR THE (LATCHES/LOCKS/LINKAGES). THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/07/17*LJ

Look up ODI 10946371 at NHTSA ↗

EVEN THE FRONT DOOR IS LOCKED AND IN DRIVE MODE YOU CAN OPEN THE DOOR, WHILE THE CAR IS RUNNING AND THE DOOR ARE LOCKED MY WIFE ALMOST FELL WHEN HE ACCIDENTALLY PULLED THE FRONT DOOR OPENER. ITS IS A BIG SAFETY ISSUE AND IT MAKE NO SENSE IF YOU CAN OPEN THE DOOR INSIDE EVEN IF ITS LOCKED SPECIALLY WHEN ITS RUNNING. WHEN YOU START THE ENGINE THE DOOR WILL AUTOMATICALLY LOCKED, WHAT IS THE PURPOSE OF THAT IF YOU CAN OPEN THE FRONT DOORS WITHOUT UNLOCKING IT. *TR

Look up ODI 10574957 at NHTSA ↗

TL* THE CONTACT OWNS A 2014 TOYOTA SIENNA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V858000 (LATCHES/LOCKS/LINKAGES). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Look up ODI 10949785 at NHTSA ↗

TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION FOR THE LATCHES/LOCKS/LINKAGES. THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Look up ODI 10946353 at NHTSA ↗

TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (LATCHES/LOCKS/LINKAGES). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND INFORMED THE CONTACT NOT TO USE THE FEATURE FOR THE POWER DOORS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Look up ODI 10980270 at NHTSA ↗

The contact owns a 2019 Toyota Sienna. The contact stated that while attempting to open the driver's side sliding door, the door failed to completely open but remained ajar. The contact became aware that an electrical cable was hanging from the door. The vehicle was taken to the dealer, where it was diagnosed, and determined that the cable needed to be replaced. The dealer informed the contact that the door needed to be taken off and reinstalled to repair the vehicle. The vehicle was not repaired due to the cost. The manufacturer was notified o…

Look up ODI 11730847 at NHTSA ↗

IN EARLY 2008, MY 2006 TOYOTA SIENNA BEGAN TO PULL TO THE RIGHT SIDE OF THE ROAD. I NOTICED THAT THEN I LET GO OF THE STEERING WHEEL, THE CAR WOULD DRIFT SHARPLY TO THE RIGHT. ADDITIONALLY, AT A DEAD STOP AND THE ACCELERATOR WAS APPLIED, THE CAR DRIFTED TO THE RIGHT. MY LOCAL TOYOTA DEALERSHIP HAS LOOKED AT THE CAR 4 TIMES AND SAID THAT NOTHING MORE CAN BE DONE AND THE CAR IS WITHIN SPECS. WITH THE SERVICE MANAGER, WE DROVE MY SIENNA AND THEN DROVE THE DEALERSHIPS COURTESY VAN. AT A DEAD STOP, THE DEALERSHIPS VAN DROVE STRAIGHT AND HAD NO …

Look up ODI 10247694 at NHTSA ↗

TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT STATED THE STEERING WHEEL BEGAN TO ABNORMALLY SHAKE WHILE DRIVING AT AN UNKNOWN SPEED. SHE THEN ATTEMPTED A TURN AND THE POWER STEERING FAILED. THE STEERING WHEEL BECAME EXTREMELY STIFF AND DIFFICULT TO MANEUVER. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE RACK, PUMP AND STEERING BELT WAS REPLACED. THE DEALER ALSO PERFORMED A STEERING FLUSH. THE MANUFACTURER WAS CONTACTED BUT WOULD NOT PROVIDE ANY ASSISTANCE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 45,000.

Look up ODI 10345824 at NHTSA ↗

BELOW STEERING PROBLEMS PERSIST TO THE PRESENT, DESPITE NUMEROUS REPAIR ATTEMPTS BY TOYOTA DEALERSHIP EMPLOYEES AND TOYOTA ENGINEERS. THE APPROXIMATE DATE OF INCIDENT LISTED WITH THIS REPORT REPRESENTS THE DATE OF PURCHASE OF THE VEHICLE / TIME FIRST OCCURRED. ALTHOUGH SEVERAL ISSUES ARE PRESENT, I DID TRY TO DESCRIBE THEM INTO 3 DISTINCT PROBLEMS. 2008 TOYOTA SIENNA LE AWD, BEARING STEERING ISSUES WITH THIS VEHICLE: 1. THE VEHICLE STEERING WHEEL PHYSICALLY TURNS TO THE RIGHT, WHILE BRAKING. 2. STEERING WHEEL FAILS TO CENTER PROPERL…

Look up ODI 10307934 at NHTSA ↗

WENT TO DEALERSHIP FOR AN ALIGNMENT, CAR DRIFTED TO THE LEFT. THEY TOLD ME THE STEERING SHAFT WAS VERY WORN AND HAD TO BE REPLACED. HAD TO INSTALL A NEW STEERING INTERMEDIATE SHAFT AND SHAFT ASSEMBLY. THIS WAS COVERED UNDER MY EXTENDED WARRANTY, BUT THERE IS NO WAY A STEERING SHAFT SHOULD BE WORN OUT AT 30000 MILES! THERE HAS TO BE A DEFECT IN THE STEERING SHAFT. LUCKY, I HAD THE ALIGNMENT DONE BEFORE MY PLANNED 700 MILE TRIP. *JB

Look up ODI 10542105 at NHTSA ↗

I BOUGHT A 2010 TOYOTA SIENNA CE FROM SOUTHBAY TOYOTA IN GARDENA, CA AT ON JANUARY 24, 2010. AFTER MY WIFE DROVE IT FOR A WEEK, SHE FOUND THE CAR STARTED TO MAKE "CRACKING" SOUND NEAR THE STEERING WHEEL AREA ESPECIALLY WHEN THE CAR IS IN REVERSE DRIVING AND MOVING THE STEERING WHEEL SLOWLY. I TESTED IT AND THE ABNORMAL SOUND REPEATED EVERY TIME. I BROUGHT THE CAR TO SOUTHBAY TOYOTA A WEEK AGO, THEY DIDN'T IDENTIFY THE PROBLEM SINCE THE STREET IS SO NOISY. MY WIFE CONTINUED TO DRIVE THE CAR AND THE "CRACKING NOISE" BECAME LARGER AND AT THE SAME …

Look up ODI 10316759 at NHTSA ↗

WE BOUGHT OUR FIRST MINIVAN - A TOYOTA SIENNA XLE 2011- BARELY TWO WEEKS AGO FROM TOYOTA LAUREL, MD. THE SECOND DAY, THE STEERING STARTED TO CREAK WHEN MAKING TURNS. NOW, THE TRUNK DOOR HAS STOPPED WORKING AND THE LOCAL NEW JERSEY DEALERSHIP DCH TOYOTA IS TELLING US IT HAS BEEN "BENT". THEY ARE REFUSING TO FIX IT OR REPLACE THE VEHICLE AND ARE TELLING US OUR INSURANCE COMPANY NEEDS TO PAY TO FIX IT. THE DOOR IS NOT DAMAGED OR DENTED/DINGED IN ANY WAY. IT'S PERFECTLY FINE, EXCEPT IT DOESN'T CLOSE ANYMORE WITH THE REMOTE CLOSING/OPENING BUTTONS. …

Look up ODI 10342813 at NHTSA ↗

JOINING HIGHWAY IN A SITUATION WHERE VEHICLES GIVING WAY CAUSE HESITATION AND THEN GIVE WAY CAUSING BRAKING THEN ACCELERATION REPEATEDLY, TRANSMISSION REFUSED TO DOWNSHIFT ON KICK DOWN, VEHICLE WOULD NOT ACCELERATE, ACTUALLY SLOWED SIGNIFICANTLY FORCING FOLLOWING VEHICLES TO BRAKE .VEHICLE EVENTUALLY BEGAN TO PICK UP SPEED.GENERALLY POOR RESPONSE FROM TRANSMISSION IN ALL MODES. TRANSMISSION DROPS OUT OF DRIVE AT LOW SPEEDS CAUSING ENGINE TO RACE BEFORE TAKING UP DRIVE, VERY HARD TO OPERATE VEHICLE SMOOTHLY.. EXCESSIVE ENGINE VIBRATION AND NO…

Look up ODI 10456744 at NHTSA ↗

THERE ARE 2 PROBLEMS I AM EXPERIENCING WITH MY 1 YR OLD TOYOTA 2013 SIENNA VAN - 1> RATTLING NOISE COMING FRM BACK OF 2ND ROW OR 3RD SEAT - VERY HARD TO PINPOINT SOURCE, TOOK IT TO MY DEALER FOR 25K SVC, EXPLAINED, WAS NOTIFIED THEY WILL RUN THIS CHECK ON MY 30K MILEAGE SVC AS VAN NEEDS TO BE LEFT FOR 3 TO 4 HRS WITH THEM. THERE ARE A LOT OF INTERNET BLOGS AND POSTINGS ON THIS ISSUE, WITH SOME GETTING TOYOTA TO REPLACE 2ND OR 3RD SEATING COMPLETELY WITH A BRAND NEW SEAT AND THUS MAKING NOISE DISAPPEAR 2> WHEN TURNING THE STEERING WHEEL, WHI…

Look up ODI 10578838 at NHTSA ↗

THERE IS A RUBBING NOISE IN THE STEERING WHEEL WHICH IS ANNOYING AND THE DEALER REFUSED TO RECTIFY IT.

Look up ODI 10863265 at NHTSA ↗

I HAVE A BRAND NEW TOYOTA SIENNA AND THE TIRES SEEM TO START SHOWING SIGN OF WEARING OFF IN 6 MONTHS, AS IF IT HAS ALIGNMENT ISSUES OR SOMETHING. THE CAR DOES NOT PULL TO ONE SIDE OR ANYTHING. THE DEALERSHIP TOLD ME THAT IT COULD BE THE TIRE PRESSURE THAT NEEDS TO BE KEPT UP AND THEY SAID THAT THE TIRE PRESSURE INDICATOR IS NOT GOOD ENOUGH TO MAKE SURE IF THE PRESSURE IS GOOD? ALSO THEY TOLD ME THAT THE TIRES THESE DAYS ARE SOFTER SO THEY DON'T LAST AS LONG? THIS ALL SEEMS A LITTLE HARD FOR ME TO BELIEVE. OEM TIRE WARRANTY UP TO 60K BUT NOT…

Look up ODI 11045856 at NHTSA ↗

TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT LOST CONTROL OF THE STEERING WHEEL. THE CONTACT WAS NOT ABLE TO STOP THE VEHICLE AND THE ELECTRONIC BRAKE WARNING INDICATOR ILLUMINATED. THE CONTACT CRASHED INTO A ROAD SIGN. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE MINOR INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE …

Look up ODI 10910205 at NHTSA ↗

LOST STEERING ABILITY FROM SOME CAUSE AFTER A LANE CHANGE, ON A HIGHWAY, VEHICLE CONTINUED INTO THE SHOULDER AND WOULD NOT ALLOW CORRECTION INTO THE LANE. POSSIBLE CAUSE IN MY OPINION MAY HAVE BEEN A L. FRONT TIRE BLOW OUT OR A STEERING LINKAGE ISSUE OR POSSIBLY THE STABILITY CONTROL SYSTEM. THE VEHICLE WAS NEW. IF THE TIRE BLEW OUT PRIOR TO THE RESULTING COLLISION, IT WAS EITHER DEFECTIVE OR PICKED UP DEBRIS ON THE HIGHWAY.

Look up ODI 11015328 at NHTSA ↗

WHILE DRIVING ON HWY, SUDDENLY ENGINE LIGHT CAME ON. ALSO I LOST ACCELERATION. WHEN I PRESS GAS PEDAL NO RESPONSE FROM CAR. VEHICLE WAS SLOWING DOWN SO PULLED INTO GAS STATION. WHEN I STOPPED THE CAR, ENGINE LIGHT WAS STILL ON, TRACTION LIGHT CAME ON AND STEERING SYSTEM LIGHT CAME ON. ALSO ENGINE LIGHT WAS SOLID AND IT WAS NOT FLASHING

Look up ODI 11329923 at NHTSA ↗

SIENNA UNCONTROLLED ACCELERATION!! IT HAPPENED TO OUR 2006 SIENNA YESTERDAY 2/21/2007 - -MY WIFE WAS ABOUT TO STOP THE CAR WHILE PARKING IT AT A PARKING SPACE, SUDDENLY IT ACCELERATED (VERY FAST!) AND KNOCKED DOWN A TREE AND SCRATCHED A COUPLE OF PARKED CARS. IT TOOK A TREE, SOME BUSHES AND A DOUBLE RAISED CURBS TO STOP THE VAN. THE BUMPER WAS DAMAGED (BY THE TREE) AND THE RIGHT SIDE OF VAN DENTED. MY WIFE IS A CAREFUL DRIVER (AND WITH OUR TWO TODDLERS INSIDE!) AND SHE IS VERY SURE SHE DID NOTHING WRONG. WE ARE VERY CONCERNED TO DRIVE IT AG…

Look up ODI 10183278 at NHTSA ↗

TL*THE CONTACT OWNS A 2007 TOYOTA SIENNA. WHILE DRIVING 10 MPH, THE VEHICLE WOULD SLOW DOWN AND THEN ACCELERATE WITHOUT WARNING WHEN THE BRAKE PEDAL WAS DEPRESSED. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 3,700.

Look up ODI 10209552 at NHTSA ↗

I ACCIDENTALLY HIT THE CRUISE CONTROL IN MY 2008 TOYOTA SIENNA WHEN THE CONTROL LEVER WAS OVER THE WINDSHIELD WIPER CONTROL IN A SLIGHT LEFT TURN, RESULTING IN THE CRUISE CONTROL GOING UNEXPECTEDLY INTO "RESUME". BECAUSE OF INCLEMENT WEATHER I HAD SLOWED DOWN AND WAS NOT EXPECTING THE INSTANT ACCELERATION. TOOK A COUPLE SECONDS TO REALIZE WHAT HAD HAPPENED WHEN I HAD TRIED TO OPERATE THE WINDSHIELD WIPER CONTROL. THE TOYOTA CRUISE CONTROL LEVER MOUNTED ON THE STEERING COLUMN WHERE IT TURNS WITH THE WHEEL APPEARS TO BE A LESS THAN DESIRABLE E…

Look up ODI 10294883 at NHTSA ↗

ON AN EARLY SATURDAY APRIL 18, 2009 TRIP TO THE AIRPORT THE CRUISE CONTROL STUCK WHILE ACCELERATING AND WOULD NOT DISENGAGE BY PRESSING THE BRAKE PEDAL OR BY PULLING THE CRUISE CONTROL LEVER (LOCATED ON THE STEERING COLUMN) TOWARDS THE DRIVER. I HAD JUST GONE THROUGH AN AUTOMATIC TOLLGATE IN THE FAR LEFT LANE AND BEGAN ACCELERATING (AND PROBABLY HIT THE 'RESUME' FEATURE OF THE CRUISE CONTROL LEVER) IN ORDER TO GET IMMEDIATELY OVER TO THE FAR RIGHT LANE TO EXIT. WITHIN SECONDS I WAS UP TO AN ADEQUATE SPEED AND TOUCHED THE BRAKE. THE CAR CONTI…

Look up ODI 10266633 at NHTSA ↗

AT VEHICLE START- COLD AMBIENT TEMPS -APPROX 20F AND LOWER, ENGINE GOES TO ABOUT 1800 RPM AND STAYS THERE FOR ABOUT 2 MINUTES BEFORE DROPPING DOWN TO ABOUT 1100 RPM. AFTER SHFITING AND THE DRIVER TAKING THE FOOT OFF THE BRAKE PEDAL THE VEHICLE HAS A TENDENCE TO LURCH DUE TO THE HIGH ENGINE SPEED. THIS IS A SURPRISE EVENT EVERY TIME I OR MY WIFE START THIS VEHICLE AND I CONSIDER IT A SAFETY RELATED ISSUE. AS A COMPARISON, MY 2003 CHEVY TRAILBLAZER COLD ENGINE RPM NEVER GOES ABOVE 900 RPM AND DOES NOT EXHIBIT THIS LURCH TENDENCY. I COMPLAINED…

Look up ODI 10305120 at NHTSA ↗

I BOUGHT A 2011 TOYOTA SIENNA LE IN MARCH 2010 AND HAVE 1200 MILES ON IT. I BELIEVE THE SIENNA AS ACCELERATION ISSUES WHEN IN CRUISE CONTROL. I TURNED ON THE CRUISE CONTROL TO KEEP THE SPEED AT 60 MPH ON THE BRIDGE. WHILE GOING UPHILL, THE SIENNA WAS ACCELERATING TO MAINTAIN SPEED WHICH WAS OK BUT WHEN GOING DOWNHILL IT JUST WON'T STOP ACCELERATING AND THE SPEED WENT UPTO 75-80 MPH WHEN I HIT THE BREAKS AND TURNED OFF THE CRUISE CONTROL. I TRIED THE SAME IN ANOTHER UPHILL/DOWNHILL LOCATION ON ROUTE 1 AND THE SAME THING HAPPENED. PLEASE LOOK INT…

Look up ODI 10332180 at NHTSA ↗

TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT STATED THAT WHEN ATTEMPTING TO BRAKE OR ACCELERATE, BOTH PEDALS WOULD BE DEPRESSED SIMULTANEOUSLY. THE CONTACT STATED THAT THE TWO PETALS WERE TOO CLOSE IN PROXIMITY. THE MANUFACTURER AND THE DEALER WERE NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE FAVEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60 AND THE CURRENT MILEAGE WAS 1,300.

Look up ODI 10444924 at NHTSA ↗

I TOOK A RIGHT TURN FROM JUPITAR RD. TO PRESIDENT GEORGE BUSH FREEWAY - APPROXIMATELY 400 METERS BEFORE ENTERING THE TOLLWAY. THE TRAC OFF AND ENGINE FAULT LIGHT SWITCHED ON AND THE VAN COULDN'T GO BEYOND A MAXIMUM SPEED OF APPROXIMATELY 20 OR 30 MPH. I WAS SHOCKED AND STUNNED AND COULDN'T FIGURE OUT WHAT WAS JUST HAPPENING AND HOW TO GET THE VAN TO A SIDE PATH AMID PASSING VEHICLES AT 60 TO 70 MPH BECAUSE THAT ROAD LEAD TO TOLL WAY ENTRANCE. FINALLY, AFTER LONG WAIT WITH A SHAKY HEART, I COULD MOVE THE VAN TO RIGHT LANE @ < 30 MPH AN…

Look up ODI 10507189 at NHTSA ↗

I PARKED MY CAR ON AN UPWARD INCLINING DRIVEWAY AND LEFT IT IN IDLE. I WENT INSIDE THE HOUSE TO GO AND GET MY DOG AND SPEAK TO MY IN-LAWS. I BROUGHT THE KENNEL OUT TO THE CAR, LIFTED THE TAILGATE AND PUT THE KENNEL IN. I WENT BACK IN THE HOUSE, GOT THE DOG FOOD, PUT THE DOG FOOD IN THE TAILGATE. I WENT BACK INSIDE AND WAS SPEAKING TO MY IN-LAWS WHEN ALL OF A SUDDEN WE HEARD A LOUD CRASH. WE WENT OUTSIDE AND MY CAR HAD ACCELERATED AND CRASHED INTO THEIR GARAGE. THERE WAS NO ONE IN THE CAR AT THE TIME OF THE ACCELERATION. THE DOG WAS STILL…

Look up ODI 10561560 at NHTSA ↗

MY SIENNA VAN SOMETIMES RESPONDS VERY LATE TO ACCELERATION. THIS BECOMES A PROBLEM ON HIGHWAYS SPECIFICALLY DURING THE MERGING. ACCELERATION PADDLE HAS TO BE PRESSED VERY HARD, FOR FIRST FEW SECONDS THERE IS NO RESPONSE FROM ENGINE THEN LATTER IT SUDDENLY ACCELERATES. THIS MAKES YOU MISS JUDGE THE TIME REQUIRED TO MERGE ON HIGHWAYS AND CAN CAUSE ACCIDENTS. THIS HAS BEEN HAPPENING SINCE FEW MONTHS. I AM PROVIDING TENTATIVE DATE BELOW.

Look up ODI 11316319 at NHTSA ↗

IN COLD TEMPERATURES, THIS VEHICLE MODEL (ACCORDING TO THE DEALER) DOES NOT SHIFT INTO OVERDRIVE RIGHT AWAY WHEN DRIVING FROM A COLD-START. THIS CAUSING A MOMENTARY ACCELERATION WHEN BRAKING AND PRESENTS AN UNEXPECTED SAFETY ISSUE. I HAVE FOUND THIS ISSUE POSTED ON SEVERAL CAR FORUMS AND IT APPEARS TO AFFECT MORE THAN JUST THE 2016 MODEL SIENNA, BUT DOES NOT TRIGGER A FAULT OF ANY KIND. *TR

Look up ODI 10939478 at NHTSA ↗

OUR 2016 SIENNA WHICH WE PURCHASED LAST MAY ACCELERATED ON IT'S OWN ON 2/16/2017 GOING THROUGH OUR SOUTH OUTSIDE WALL AND MASTER BATHROOM OF OUR HOUSE. MY HUSBAND LEFT THE VAN IN THE DRIVEWAY, UNLOADED THE GROCERIES, THEN GOT BACK INTO THE VAN, STARTED IT, PUT HIS FOOT ON THE BRAKE, SHIFTED TO DRIVE AND WITH HIS FOOT ON THE BRAKE THE VAN ACCELERATED INTO THE THE GARAGE. WE HAVE AN EXTENDED GARAGE WHICH HAD AN OFFICE AREA AND IT PROCEEDED TO PUSH THE OAK DESK THROUGH THE SOUTH EAST OUTSIDE WALL AND MASTER BATH. AS IT CONTINUED TO ACCELERATE AND …

Look up ODI 10969642 at NHTSA ↗

THE VAN STRUGGLES TO ACCELERATE. THERE IS NO WAY TO TURN OFF ECO MODE. NO BUTTON IS AVAILABLE. VAN STRUGGLES TO GO UP HILLS , EXCELERATE THRU INTERSECTIONS AND ALWAYS HUNTING FOR GEARS OR STUCK IN A GEAR AND SOUNDS AND ACTS VERY HEAVY ON POWER TRAIN END. THERE IS AN OPTION TO TURN OFF ECO LIGHT.TURNING OFF ECO LIGHT DOES NOTHING BUT HIDE THE PROBLEM. WE NEED AN OPTION TO COMPLETE DISABLE ECO MODE WITH UPDATE OR WITH A BUTTON.

Look up ODI 11170282 at NHTSA ↗

PULLED OUT INTO ONCOMING TRAFFIC AND VEHICLE HESITATED AND WOULD NOT ACCELERATE. DASH LIGHTS CAME ON AND CAR STALLED. ATTEMPTED TO CRANK VAN AND IT RESTARTED BUT WOULD BARELY MOVE WITH THE ACCELERATOR PRESSED FULLY. HAD TO CALL A TOW TRUCK TO HAVE IT DELIVERED TO THE DEALER. I CALLED TOYOTA ROAD SIDE ASSISTANCE NUMBER AND 2.5 LATER NO ONE SHOWED UP. CALLED AGAIN AND DEMANDED A DIFFERENT TOW COMPANY RESPOND AND 30 MINUTES LATER SOMEONE WAS AT THE SCENE. THIS EPISODE STATED 230 PM AND VAN WAS PICKED UP 637PM.

Look up ODI 11299633 at NHTSA ↗