U.S. public vehicle records

2021 Toyota VENZA HYBRID problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

188 owner complaints analyzed

2 distinct recall campaigns

5,500 mi median reported failure mileage

Scope: 2021 model year. Data updated: 2026-10-01 (October 1, 2026). 15 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Visibility/Wiper is the most frequently named component, appearing in 74 of 188 complaints (39.4%). A complaint can name multiple components.

Recurring terms in complaint narratives
Topic	Matching reports	Share of complaints
Braking behavior	23	12.2%
Electrical and battery issues	11	5.9%
Steering behavior	8	4.3%
Fuel system concerns	6	3.2%
Transmission and shifting	1	0.5%
Engine operation	1	0.5%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Visibility/Wiper

Unknown Or Other

Electrical System

Exterior Lighting

Fuel/Propulsion System

Engine

Service Brakes

Vehicle Speed Control

Visibility/Wiper: 74; Unknown Or Other: 42; Electrical System: 15; Exterior Lighting: 15; Fuel/Propulsion System: 14; Engine: 11; Service Brakes: 11; Vehicle Speed Control: 11

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000

25,000 to 49,999

50,000 to 74,999

75,000 to 99,999

100,000 to 149,999

150,000 and above

Under 25,000: 12; 25,000 to 49,999: 2; 50,000 to 74,999: 1; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (12). 173 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2020

2021

2022

2023

2024

2025

2026

2020: 1; 2021: 34; 2022: 74; 2023: 25; 2024: 26; 2025: 18; 2026: 10

Pattern summary

Visibility/Wiper leads the component reports. Braking behavior appears in 23 complaint narratives. Electrical and battery issues appears in 11 complaint narratives. Steering behavior appears in 8 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11407404 · 2021-04-10 (April 10, 2021)

OUR CAR IMPACTED WITH ANOTHER AS WE TRIED TO ENTER THE HIGHWAY FROM A SHORT MERGE LANE. THE OTHER CAR ENTERED IN FRONT OF US FROM THE SIDE OF THE ROAD AFTER WE PASSED A STOP SIGN IN THE MERGE LANE; THE OTHER CAR THEN STOPPED SHORT BEFORE ENTERING THE HIGHWAY, JUST AS WE WERE SPEEDING UP THE ENTER THE HIGHWAY. A SENSOR SOUNDED IN OUR CAR, WE SLAMMED ON THE BRAKES, AND THE TWO CARES COLLIDED. THE PASSENGER SIDE FRONT OF OUR VEHICLE WAS DAMAGED; THE REAR DRIVE SIDE OF THE OTHER CAR WAS DAMAGED. DRIVER SIDE SEATBELT IN OUR CAR OPERATED NORMALLY. PA…

Owner-reported narrative. 15 miles reported. Look up ODI 11407404 at NHTSA ↗

Owner report 11446530 · 2022-01-06 (January 6, 2022)

Pulling into a parking spot (under 5 mpg), brakes did not engage. Car drove up onto the sidewalk. Had to put car into reverse to avoid hitting the building. While in reverse, brakes would not engage as well had to turn off the vehicle to stop it after it hit the curb 20ft behind the vehicle. Had vehicle towed to the dealership. They could see where the brakes were engaged 3x, but could not replicate the issue. Although there was snow, ground was not icy or slippery.

Owner-reported narrative. Look up ODI 11446530 at NHTSA ↗

Owner report 11427625 · 2021-08-03 (August 3, 2021)

The contact owns a 2021 Toyota Venza. The contact stated while the vehicle was parked, the vehicle failed to open or start. The contact was able to jumpstart the vehicle with some assistance and the check engine warning light illuminated. The vehicle was taken to the dealer who diagnosed that there was an error in the firmware of the vehicle that caused the vehicle to constantly communicate the status to the manufacturer leading to the battery failure. The dealer informed the contact that the failure was related to a TSB. The vehicle was repair…

Owner-reported narrative. 5,500 miles reported. Look up ODI 11427625 at NHTSA ↗

Owner report 11459034 · 2022-03-30 (March 30, 2022)

The connection to the starter is loose, makes ticking sounds on start. Bad connection to the battery car won't start.

Owner-reported narrative. Look up ODI 11459034 at NHTSA ↗

Owner report 11437077 · 2021-10-17 (October 17, 2021)

2021 Toyota Venza Steering assist feature creates a safety hazard. The steering assist works with the cruise control and lane departure. When on, it appears that the steering assist picks up its position or centers the vehicle in the lane from the nearest white line on the right side. It positions the vehicle approximately 12 to 18 inches from the right line position thus positioning the vehicle slightly right of the center of the lane. One is forced to fight the pull of the wheel to maintain a center lane position. This Steering Assist functi…

Owner-reported narrative. Look up ODI 11437077 at NHTSA ↗

Owner report 11474581 · 2022-07-18 (July 18, 2022)

While driving, vehicle suddenly lost all engine and electrical power and steering locked up. Fortunately I was stopped at a light at the time. Car restarted after I shifted into park and started in normal manner.

Owner-reported narrative. Look up ODI 11474581 at NHTSA ↗

Owner report 11376424 · 2020-11-26 (November 26, 2020)

MY 2021 TOYOTA VENZA HYBRID LE CLAIMS TO HAVE A 14.5 FUEL TANK CAPACITY BY TOYOTA BUT MINE WILL ONLY FILL UP TO AROUND 11 GALLONS WHEN IT GETS TO EMPTY. I TOOK THE VEHICLE IN TWICE TO TOYOTA'S SERVICE DEPARTMENT AND THEY CONFIRMED MY VEHICLE WAS ONLY FILING UP TO 11 GALLONS BUT THAT THIS WAS 'NORMAL AND PART OF THE DESIGN SINCE IT HAS A RESERVE OF GAS.' HOWEVER, THE NEW TOYOTA RAV4 HYBRIDS ARE REPORTING THE SAME EXACT ISSUE WHICH TOYOTA HAS ACKNOWLEDGED. BOTH VEHICLES SHARE THE SAME ENGINE, HYBRID SYSTEM, AND SAME 14.5 FUEL TANK AND ARE ALMOST …

Owner-reported narrative. 1,192 miles reported. Look up ODI 11376424 at NHTSA ↗

Owner report 11399703 · 2021-03-08 (March 8, 2021)

FUEL GAUGE AND FUEL TANK DO NOT OPERATE PROPERLY, LIKE THE 2020 RAV 4 GAS TANK PROBLEM. ON 2/8/21 WHEN THE GAUGE INDICATED 1/2 TANK, I PUT IN 9.997 GAL OF GAS, SINCE THIS CAR ONLY HAS A 14 1/2 GAL TANK THE TANK MUST NOT HAVE BEEN 1/2 FULL. ON 2/14/21 THE GAUGE READ 2/3 , I PUMPED GAS AND THE PUMP SHUT OFF AT 1.1 GAL, I SLOWLY ADDED GAS AS THE PUMP KEPT CLINKING OFF TILL I GOT A TOTAL OF 1.743 GAL OF GAS INTO THE TANK. I STARTED THE ENGINE AND THE GAS GAUGE STILL READ 2/3, SO I STARTED THE GAS PUMP AGAIN SLOWLY ADDED ANOTHER 1.287 GAL OF GAS. I…

Owner-reported narrative. 2,504 miles reported. Look up ODI 11399703 at NHTSA ↗

Owner report 11694412 · 2025-10-19 (October 19, 2025)

As I attempted to park in a stall in the parking garage, I turned the steering wheel to the right and aligned the vehicle in preparation to back into the stall. In the split second that I took my foot off the accelerator to put it on the brake pedal in preparation to switch gears, the vehicle surged forward rapidly. I slammed on the brake as hard as I could, fearful that it would hit the car in the stall ahead. Maybe that's an indication that the Emergency Braking System failed, too. I don't know whether it stopped me or me slamming on the brak…

Owner-reported narrative. Look up ODI 11694412 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

188 unique complaints in this selection. Analysis snapshot: 2026-10-01.

8.0%Usable mileage15 / 188 records

100.0%Valid incident date188 / 188 records

100.0%Valid filing date188 / 188 records

100.0%Ordered incident and filing dates188 / 188 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2021	2022	2023	2024
Visibility/Wiper	7439.4% ODI 11424427 Very small rock hit front windshield, which cracked soon after purchase. I might be willing to rack this up to bad luck, but there are several others that have posted online about the exact same scenario, see ToyotaNation forum https://www.toyotanation.com/threads/windshield-repair.1695878/ as well as on the Facebook 2021+ Venza hybrid club. I think its likely that the front windshield is under engineered and this presents a safety hazard. Im a fan of Toyota but I think there is something that needs to be looked at here. Look up ODI 11424427 at NHTSA ↗	1228.6% ODI 11473514 Came out one morning to find a huge crack in my windshield. It’s a brand new car and I still have less than 10k miles on it. It will cost between $1000-$1600 to replace it… 😕 Look up ODI 11473514 at NHTSA ↗	29.5% ODI 11617211 Traveling interstate 64 Hampton Virginia with 2023 Venza (9/27/2024) a stone hit the windshield and immediately spidered across the window. Look up ODI 11617211 at NHTSA ↗	00.0% No examples available for this selection.
Unknown Or Other	4222.3% ODI 11424439 Small rock hit windshield causing it to immediately crack 12” long and in an arc. In 55 years driving never had this occurrence. Checked website and apparently there are quite a few incidents of the same size of crack and arc happening in 2021 Venza. Wondered if there is a manufacturers defect with this windshield. Look up ODI 11424439 at NHTSA ↗	1126.2% ODI 11498897 The outside mirrors did not open, maybe weather related. The outside temperature registered 15 degrees or lower. In Pennsylvania and other states require outside mirrors for the deaf and hard of hearing. Two dual mirrors are required, placing disabled drivers, passengers, pedestrians and other drivers at risk. There should be a recall on vehicles with similar mirrors that automatically do not open. John Ramos Look up ODI 11498897 at NHTSA ↗	314.3% ODI 11543683 Head on collision driving 40-45 MPH - a Mercedes pulled out in front of me and I slammed into their vehicle. My air bags did not deploy nor was there auto braking system. The crash indicator also did not call the police. My car is totaled. There is no way this vehicle is not part of your recent recalls. I was injured by the seat belt and have chest pain- this could have been avoided had my air bags deployed Look up ODI 11543683 at NHTSA ↗	936.0% ODI 11586431 Front windshield randomly cracked, with number and size of cracks growing as vehicle is driven. Cracked windshield is not a result of any rocks or debris strikes. Look up ODI 11586431 at NHTSA ↗
Electrical System	158.0% ODI 11427625 · 5,500 mi The contact owns a 2021 Toyota Venza. The contact stated while the vehicle was parked, the vehicle failed to open or start. The contact was able to jumpstart the vehicle with some assistance and the check engine warning light illuminated. The vehicle was taken to the dealer who diagnosed that there was an error in the firmware of the vehicle that caused the vehicle to constantly communicate the status to the manufacturer leading to the battery failure. The dealer informed the contact that the failure was related to a TSB. The vehicle was repair… Look up ODI 11427625 at NHTSA ↗	614.3% ODI 11592872 I am the primary driver of our 2022 Toyota Venza. On [XXX] I had just taken the car through the Splash automated car wash on [XXX] and I was navigating into an adjacent space for use of the vacuum cleaners. As I took my foot off the accelerator to put the vehicle into Park, it suddenly and unintentionally accelerated. It crossed the driveway entrance to the car wash, jumped a curb which was actually the top of retaining wall for the parking lot of the adjacent business, and sailed over the retaining wall into the parking lot which was over … Look up ODI 11592872 at NHTSA ↗	419.0% ODI 11551292 While driving on the interstate the volume on the radio went to full max volume, blasting in our ears, scaring us and in a frantic mode tried to shut it off with no avail almost could have caused an accident. None of the controls on the panel or steering wheel would turn it off. Finally after numerous attempts in a frantic manner was able to power off the audio. Controls wouldn’t respond until I did a reboot the next day. Look up ODI 11551292 at NHTSA ↗	520.0% ODI 11633986 The other day when I was backing out of a parking spot my car almost backed into 2 people. There was no alert from the rear cross traffic warning. Look up ODI 11633986 at NHTSA ↗
Exterior Lighting	158.0% ODI 11414886 · 3,000 mi LEFT AND RIGHT HEADLIGHTS, IN 'LOW BEAM' SETTING, HAVE A VISIBLE 'DARK SHADOW' THAT PROJECTS SLIGHTLY OFF TO THE LEFT OF THE FIELD OF VIEW. WHEN DRIVING ON DARK FREEWAYS, YOU ARE CONSTANTLY DISTRACTED, THINKING THERE IS A MOVING OBJECT APPROACHING FROM THE LEFT. HIGH BEAM SETTING DOES NOT HAVE THIS SITUATION. Look up ODI 11414886 at NHTSA ↗	819.0% ODI 11456343 I purchased my 2022 Venza two weeks ago. I am concerned with the safety of the headlights. When driving at night (especially in my rural area) there are shadows that are projected onto the road, trees, and shoulder of the road. They are very distracting and make you focus only on the shadows instead of the road. These shadows do disappear when the high beams are on, but continue to be an issue when the regular headlights are on. Toyota is well aware of the concerns but is unwilling to recall or change the design as these were an issue in the … Look up ODI 11456343 at NHTSA ↗	314.3% ODI 11535986 When using low beam lights there are two dark spots being projected Look up ODI 11535986 at NHTSA ↗	312.0% ODI 11578800 When driving at night with headlights on low beam the driver’s side headlight casts a distracting shadow on the road. Not only does this shadow prevent full illumination of the roadway, limiting visibility on the driver’s side, but the shadow can also make it look like an obstacle might be in the road. This shadow is not there when the bright lights are on. I have had this vehicle since Dec. 15, 2023 & I have had two different Toyota service departments check this out. They both told me there is no fix for the shadow. I also spoke with Toy… Look up ODI 11578800 at NHTSA ↗
Fuel/Propulsion System	147.4% ODI 11376424 · 1,192 mi MY 2021 TOYOTA VENZA HYBRID LE CLAIMS TO HAVE A 14.5 FUEL TANK CAPACITY BY TOYOTA BUT MINE WILL ONLY FILL UP TO AROUND 11 GALLONS WHEN IT GETS TO EMPTY. I TOOK THE VEHICLE IN TWICE TO TOYOTA'S SERVICE DEPARTMENT AND THEY CONFIRMED MY VEHICLE WAS ONLY FILING UP TO 11 GALLONS BUT THAT THIS WAS 'NORMAL AND PART OF THE DESIGN SINCE IT HAS A RESERVE OF GAS.' HOWEVER, THE NEW TOYOTA RAV4 HYBRIDS ARE REPORTING THE SAME EXACT ISSUE WHICH TOYOTA HAS ACKNOWLEDGED. BOTH VEHICLES SHARE THE SAME ENGINE, HYBRID SYSTEM, AND SAME 14.5 FUEL TANK AND ARE ALMOST … Look up ODI 11376424 at NHTSA ↗	614.3% ODI 11567760 There is an acceleration issue that only happens sporadically. From a stopped position (stop sign/stop light) when I let go of the break and start acceleration with the gas pedal, it doesn't work. Even if I press down more in the gas pedal, it merely creeps- as if it were in neutral. It happens with turns or going straight. I have no clue what could be causing it. The breaks still work, and the gas pedal starts working again after about approx 10 or 15 ft of rolling. When the gas begins working again its a smooth engagement- no jarring or revvi… Look up ODI 11567760 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Service Brakes	115.9% ODI 11446530 Pulling into a parking spot (under 5 mpg), brakes did not engage. Car drove up onto the sidewalk. Had to put car into reverse to avoid hitting the building. While in reverse, brakes would not engage as well had to turn off the vehicle to stop it after it hit the curb 20ft behind the vehicle. Had vehicle towed to the dealership. They could see where the brakes were engaged 3x, but could not replicate the issue. Although there was snow, ground was not icy or slippery. Look up ODI 11446530 at NHTSA ↗	24.8% ODI 11633567 My wife and I stopped to get our mail at our community HOA mailboxes. I was driving. I stopped, set/engaged the brake hold button while my wife got the mail. She was about to get back in and suddenly the car lurched forward very rapidly and crashed into the neighborhood playground and the chain linked fence. I could not stop the acceleration and had to keep forcefully applying the brakes and the vehicle finally quit. I was able to steer to avoid some kids playing basketball. I could have injured my wife or others, it could have been very tragic… Look up ODI 11633567 at NHTSA ↗	314.3% ODI 11504199 · 250 mi Complete brake failure when exiting freeway resulted in crashing into a concrete barrier and guardrail at a high rate of speed before impacting another vehicle. Vehicle has an electronic emergency brake that could not be engaged. Vehicle could not be put in reverse or park to slow impact. There were three prior issues with the vehicle regarding brakes and acceleration. The car had less than 250 miles on it. Issue was reported to the dealer from where it was purchased after the collision. Vehicle is likely totaled pending an assessment by the in… Look up ODI 11504199 at NHTSA ↗	28.0% ODI 11619150 · 2,500 mi The contact owns a 2024 Toyota Venza. The contact stated that while his wife was driving at 10-20 making a left turn, a Land Rover veered in her path, and she crashed. The auto collision system did not engage. The brakes were applied but failed to respond. There were no warning lights illuminated. There were no reported injuries, fire or air bag deployment, or police reports filed. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately… Look up ODI 11619150 at NHTSA ↗
Vehicle Speed Control	115.9% ODI 11474269 as I attempted to turn left in the parking lot of a strip mall with several restaurants, my engine suddenly revved and accelerated and despite pumping the brakes several times I could not slow it down or stop it. As a result I slammed into a concrete berm, kept going and crashed through the glass doors of a coffee shop/restaurant, continued on and the car did not stop until it hit a metal counter. Fortunately I was not hurt, nor did I kill anyone, although I was told two workers went to the hospital with bruises and lacerations on their legs.… Look up ODI 11474269 at NHTSA ↗	511.9% ODI 11511657 On multiple occasions, my 2022 Venza does not accelerate when hitting the gas pedal after coming to a complete stop. I can press the pedal all the way to the ground but it is delayed by 3-5 seconds and just idles slowly into the intersection. This is happening when turning onto streets where you need to accelerate quickly to avoid oncoming traffic on left turns, and to not get rear ended when making right turns. No dash lights come on, the safety system is not engaged, no warning lights. The Venza is less than a year old and has 7k miles. … Look up ODI 11511657 at NHTSA ↗	29.5% ODI 11620694 My wife owns this Toyota Venza. On October 9, 2024, I took the vehicle to the dealership for maintenance and all regular checkups passed. No sensor lights nor problem lights were on during the incident. On October 16, 2024 my wife was parking in a spot to pick up the mail in our community's mailbox. She pressed the brake and tried to park the vehicle when suddenly the motor accelerated over the parking lines on its own to a small hill continuously. My wife tried to press the brake multiple times with no success and the motor continued acceler… Look up ODI 11620694 at NHTSA ↗	00.0% No examples available for this selection.
Engine	115.9% ODI 11427625 · 5,500 mi The contact owns a 2021 Toyota Venza. The contact stated while the vehicle was parked, the vehicle failed to open or start. The contact was able to jumpstart the vehicle with some assistance and the check engine warning light illuminated. The vehicle was taken to the dealer who diagnosed that there was an error in the firmware of the vehicle that caused the vehicle to constantly communicate the status to the manufacturer leading to the battery failure. The dealer informed the contact that the failure was related to a TSB. The vehicle was repair… Look up ODI 11427625 at NHTSA ↗	49.5% ODI 11511657 On multiple occasions, my 2022 Venza does not accelerate when hitting the gas pedal after coming to a complete stop. I can press the pedal all the way to the ground but it is delayed by 3-5 seconds and just idles slowly into the intersection. This is happening when turning onto streets where you need to accelerate quickly to avoid oncoming traffic on left turns, and to not get rear ended when making right turns. No dash lights come on, the safety system is not engaged, no warning lights. The Venza is less than a year old and has 7k miles. … Look up ODI 11511657 at NHTSA ↗	14.8% ODI 11643026 We own a 2022 Toyota Venza Hybrid and are having problems with it "lunging forward" when applying the brake. This has happened multiply times. The first is when I was pulling very slowly into the garage because the car just fits through the door having only inches to spare on either side of the side view mirrors. As I was lightly applying the brake, the car LUNGED FORWARD, the word BRAKE in bold red letters appeared on the dashboard (The Forward Collision Warning) and the car jerked to a stop by itself avoiding hitting the back wall. It happene… Look up ODI 11643026 at NHTSA ↗	14.0% ODI 11630326 Acceleration or throttle lag. When stopped at a turn, went to press on gas and no acceleration happened. 3-5 seconds later the car accelerated when I pressed on the gas. Look up ODI 11630326 at NHTSA ↗

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Electrical System	Too few reports for a range	31,423 mi	2 (sparse)	ODI 11427625 · 5,500 mi The contact owns a 2021 Toyota Venza. The contact stated while the vehicle was parked, the vehicle failed to open or start. The contact was able to jumpstart the vehicle with some assistance and the check engine warning light illuminated. The vehicle was taken to the dealer who diagnosed that there was an error in the firmware of the vehicle that caused the vehicle to constantly communicate the status to the manufacturer leading to the battery failure. The dealer informed the contact that the failure was related to a TSB. The vehicle was repair… Look up ODI 11427625 at NHTSA ↗ ODI 11680955 · 57,346 mi The contact owns a 2021 Toyota Venza. The contact stated while attempting to start the vehicle, several unknown warning lights illuminated. A dealer was contacted. The contact stated that during the first failure, the vehicle was towed to the dealer to be diagnosed, however the diagnosis was unknown. The contact stated that during the second failure, the steering wheel warning light illuminated, the steering wheel became difficult to turn, and the accelerator and brake pedals seized. The contact turned off and restarted the vehicle, and thirty … Look up ODI 11680955 at NHTSA ↗
Exterior Lighting	Too few reports for a range	3,000 mi	3 (sparse)	ODI 11414886 · 3,000 mi LEFT AND RIGHT HEADLIGHTS, IN 'LOW BEAM' SETTING, HAVE A VISIBLE 'DARK SHADOW' THAT PROJECTS SLIGHTLY OFF TO THE LEFT OF THE FIELD OF VIEW. WHEN DRIVING ON DARK FREEWAYS, YOU ARE CONSTANTLY DISTRACTED, THINKING THERE IS A MOVING OBJECT APPROACHING FROM THE LEFT. HIGH BEAM SETTING DOES NOT HAVE THIS SITUATION. Look up ODI 11414886 at NHTSA ↗ ODI 11414986 · 40 mi JUST PURCHASED NEW 2021 TOYOTA VENZA HYBRID. WITH LOW BEAM HEADLIGHTS ON, HAVE BLACK "SHADOWS" IN TOP PORTION OF ILLUMINATED FIELD ON BOTH SIDES. VERY DISTRACTING ESP. ON DARK, CURVY ROAD. THESE SHADOWS DO NOT APPEAR WITH HIGH BEAMS ON...NOTHING ON HEADLIGHT LENS TO CAUSE THESE BLACK AREAS. LOW BEAM SHADOWS APPARENT WHEN VEHICLE IS STATIONARY AS WELL AS MOVING. PREVIOUSLY HAD A 2019 TOYOTA RAV4 HYBRID WITHOUT THIS ISSUE. Look up ODI 11414986 at NHTSA ↗ ODI 11459116 · 45,000 mi The contact owns a 2021 Toyota Venza. The contact received notification of NHTSA Campaign Number: 22V033000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had stated that the exterior lights were dim. The approximate failure mileage was 45,000. VIN tool confirms parts not available. Look up ODI 11459116 at NHTSA ↗
Fuel/Propulsion System	Too few reports for a range	1,848 mi	2 (sparse)	ODI 11376424 · 1,192 mi MY 2021 TOYOTA VENZA HYBRID LE CLAIMS TO HAVE A 14.5 FUEL TANK CAPACITY BY TOYOTA BUT MINE WILL ONLY FILL UP TO AROUND 11 GALLONS WHEN IT GETS TO EMPTY. I TOOK THE VEHICLE IN TWICE TO TOYOTA'S SERVICE DEPARTMENT AND THEY CONFIRMED MY VEHICLE WAS ONLY FILING UP TO 11 GALLONS BUT THAT THIS WAS 'NORMAL AND PART OF THE DESIGN SINCE IT HAS A RESERVE OF GAS.' HOWEVER, THE NEW TOYOTA RAV4 HYBRIDS ARE REPORTING THE SAME EXACT ISSUE WHICH TOYOTA HAS ACKNOWLEDGED. BOTH VEHICLES SHARE THE SAME ENGINE, HYBRID SYSTEM, AND SAME 14.5 FUEL TANK AND ARE ALMOST … Look up ODI 11376424 at NHTSA ↗ ODI 11399703 · 2,504 mi FUEL GAUGE AND FUEL TANK DO NOT OPERATE PROPERLY, LIKE THE 2020 RAV 4 GAS TANK PROBLEM. ON 2/8/21 WHEN THE GAUGE INDICATED 1/2 TANK, I PUT IN 9.997 GAL OF GAS, SINCE THIS CAR ONLY HAS A 14 1/2 GAL TANK THE TANK MUST NOT HAVE BEEN 1/2 FULL. ON 2/14/21 THE GAUGE READ 2/3 , I PUMPED GAS AND THE PUMP SHUT OFF AT 1.1 GAL, I SLOWLY ADDED GAS AS THE PUMP KEPT CLINKING OFF TILL I GOT A TOTAL OF 1.743 GAL OF GAS INTO THE TANK. I STARTED THE ENGINE AND THE GAS GAUGE STILL READ 2/3, SO I STARTED THE GAS PUMP AGAIN SLOWLY ADDED ANOTHER 1.287 GAL OF GAS. I… Look up ODI 11399703 at NHTSA ↗
Engine	Too few reports for a range	5,500 mi	1 (sparse)	ODI 11427625 · 5,500 mi The contact owns a 2021 Toyota Venza. The contact stated while the vehicle was parked, the vehicle failed to open or start. The contact was able to jumpstart the vehicle with some assistance and the check engine warning light illuminated. The vehicle was taken to the dealer who diagnosed that there was an error in the firmware of the vehicle that caused the vehicle to constantly communicate the status to the manufacturer leading to the battery failure. The dealer informed the contact that the failure was related to a TSB. The vehicle was repair… Look up ODI 11427625 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Complaints	Campaigns announced	Examples
2024-11	2	None	ODI 11626244 Windshield broke for no reason.long Crack across bottom of Windshield. Look up ODI 11626244 at NHTSA ↗ ODI 11627304 With no impact, our windshield cracked. I see many, many other owners of 2021 and later Toyota Venza have had this happen to them. This is clearly a large problem, so I'm hoping that by reporting our incident you will be encouraged to investigate further. Please let me know if you need any additional information, but the key points are that there has been no impact to the windshield that we are aware of, and the windshield cracked while driving. Thank you for your attention t this matter. Look up ODI 11627304 at NHTSA ↗
2024-12	1	None	ODI 11629442 The Door lock actuators have all systematically failed on the car, so I can lock the doors manually, but anytime an electrical signal is sent to the lock (key fob, putting the car in drive, etc), the door locks do not operate. It is my understanding this is a known problem by Toyota across many SUV models. I have left my car unlocked on many occassions "thinking" it is locked, and I don't like driving with passengers in the car due to the safety issue of being able to open a door while the car is in motion when I "think" it is locked Look up ODI 11629442 at NHTSA ↗
2025-01	3	None	ODI 11633918 Windshield cracked (apparently from the edge) during highway driving in normal conditions for no clear reason. The windshield has not yet been replaced but replacement is expected to be replaced in the week ending 1/11/25. Crack appears to start on the passenger side of middle, on the lower edge of the windshield. This area is behind the windshield wipers and is shielded by the hood. The crack extended upwards, then turned towards the drivers side. The Toyota dealer that sold the vehicle refused to inspect the damage because they do not work … Look up ODI 11633918 at NHTSA ↗ ODI 11634640 Vehicle at operating temperature, running, in gear and at a stop. Making a left turn into traffic. I release the brake and apply the accelerator, the car rolls out into traffic but no power, I press more and more until it is 100% throttle, all the way to the floor. Then after about 5 seconds the vehicle moves forward. Complete loss of response/power for 5 seconds. Thankfully no traffic coming. This happens a second time with the same circumstances, different location. Press the accelerator, no response, sudden loss of all power, then after 5 se… Look up ODI 11634640 at NHTSA ↗ ODI 11637838 This morning, I noticed a crack on the windshield of my 2021 Toyota Venza. The car was parked outside in the cold, and it seems like there’s some issue with the Toyota windshields, as it cracked for no apparent reason. Look up ODI 11637838 at NHTSA ↗
2025-02	0	None	No examples available for this selection.
2025-03	1	None	ODI 11647211 I bought this vehicle when new in 2021 and I started to see people complain about the quality of the windshield and how they were getting cracks from rocks on it. I’m [XXX] , and never had a windshield replaced in my life. After seeing people post this, I added windshield coverage to my car. Last year I had a rock hit my windshield and it cause a small star like crack. Right away I called the insurance company and was able to take care of it that day. Few days ago I hear another rock ding. Had nobody in front of me but think it was from the car… Look up ODI 11647211 at NHTSA ↗
2025-04	0	None	No examples available for this selection.
2025-05	1	None	ODI 11661931 Spontaneous crack in the windshield without any external mechanixal force, such as rock, hale, or any other foreign body. Look up ODI 11661931 at NHTSA ↗
2025-06	1	None	ODI 11667971 I was involved in a no fault accident when an SUV slammed into the back of my Toyota Venza at full speed and pushed me into the left guardrail of the bridge we were driving on. Neither the front airbags or the driver (left) side airbags deployed. Look up ODI 11667971 at NHTSA ↗
2025-07	1	None	ODI 11671296 I have an issues with the door on drivers side that won't unlock as much as I press the key fob it won't open its 2021 toyota Venza. I am physically disabled and I unable to stand for long. So that means I have to use my key to unlock my doors and I can't stand for too long I can tired and fall. And toyota knows of this issues and they refuse to fix and I don't think I should pay for something that they know has a defect. It's not fair. Look up ODI 11671296 at NHTSA ↗
2025-08	2	None	ODI 11680955 · 57,346 mi The contact owns a 2021 Toyota Venza. The contact stated while attempting to start the vehicle, several unknown warning lights illuminated. A dealer was contacted. The contact stated that during the first failure, the vehicle was towed to the dealer to be diagnosed, however the diagnosis was unknown. The contact stated that during the second failure, the steering wheel warning light illuminated, the steering wheel became difficult to turn, and the accelerator and brake pedals seized. The contact turned off and restarted the vehicle, and thirty … Look up ODI 11680955 at NHTSA ↗ ODI 11683461 The rear tailgate squeaking is non stop. Dealer says not covered under warranty however MANY people online complaint of the same issue. This should be fixed by the manufacturer . Manu dealerships say it will cost upwards of 1 thousand dollars Look up ODI 11683461 at NHTSA ↗
2025-09	4	None	ODI 11685220 Indeed, I recently encountered a concerning issue with my 2021 Toyota Venza. The problem manifested in mid-July, during the process of preparing to enter my vehicle. To my dismay, the door refused to open. Despite my repeated attempts to use the keyless entry system, the door stubbornly remained closed. Consequently, I was compelled to resort to using my key fob, which presented its own challenges. While I would not typically express such frustration, the safety implications of this issue are significant and have become quite inconvenient for … Look up ODI 11685220 at NHTSA ↗ ODI 11688001 The rear tailgate is malfunctioning. I was told by dealer it is not covered under any warranty (even extended) this is something that has been reported by others and should be fixed. As well as having to repeatedly hit the lock or unlock buttons to actually work on the car before it works. Look up ODI 11688001 at NHTSA ↗ ODI 11688955 I am submitting this complain regarding my 2021 Toyota Venza, which has developed a serious defect involving the fuel system. Although my vehicle is fairly new, I began experiencing problems with the fuel door not opening properly. Initially, I could not access the fuel cap, which left me unable refuel in a timely manner. Soon after, I noticed additional fueling issues: while attempting to refuel, the gas pump would repeatedly shut off and stop the fueling process. After taking the vehicle for inspection, it was determined that the actua… Look up ODI 11688955 at NHTSA ↗
2025-10	2	None	ODI 11694412 As I attempted to park in a stall in the parking garage, I turned the steering wheel to the right and aligned the vehicle in preparation to back into the stall. In the split second that I took my foot off the accelerator to put it on the brake pedal in preparation to switch gears, the vehicle surged forward rapidly. I slammed on the brake as hard as I could, fearful that it would hit the car in the stall ahead. Maybe that's an indication that the Emergency Braking System failed, too. I don't know whether it stopped me or me slamming on the brak… Look up ODI 11694412 at NHTSA ↗ ODI 11696721 I was stopped at an intersection. When I pressed the accelerator to try to pull across the intersection, the vehicle initially began to move forward but almost immediately all acceleration power was lost. The accelerator pedal could be pushed to the floor with no response from the vehicle. It took several seconds of feathering the accelerator for the vehicle to regain the ability to move forward and I was able to clear the intersection. This is the fourth time that I have experienced the same issue with this vehicle over the past two years. … Look up ODI 11696721 at NHTSA ↗
2025-11	3	None	ODI 11698720 The infotainment system is not consistently working. It is the 12.5 screen-based system that enables the control of numerous features including air conditioning/heating, audio (all radio and satellite radio), backup camera feed, and map/gps display. I see that there is a recall for this system for some Toyota models, however I have not yet received a notification, and I am assuming that it is because my car is a 2021 model. Not having this display makes navigation difficult (as the screen will just turn off suddenly) and control of the cabin en… Look up ODI 11698720 at NHTSA ↗ ODI 11699198 This report covers 2 events for the same problem. The first occurred in the spring of 2025 and I did not document the date or time. The second one occurred on November 10, 2025 @ about 10:15 a.m. (1) Last spring my wife was driving the Venza up the street to our residence going a slow rate of speed. As she approached the house, she took her foot off on the gas and coasted toward the left curb so she could back into our driveway. At that point, car suddenly surged forward and accelerated toward the curb. My wife rapidly applied the brake … Look up ODI 11699198 at NHTSA ↗ ODI 11699429 Primary Control/Head Unit Failure - I can no longer access any of the electronic functions of the vehicle due to the computer screen failure. The back up camera works, but when the vehicle is in drive, it's nothing but a strobing light trying to connect. It's a safety concern most at night due to the constant strobe effect coming across the screen every 3 seconds. It draws your attention from the road and/or gives you the impression that something is coming to hit you from the passenger side. Yes, the vehicle has been inspected and diagnosed… Look up ODI 11699429 at NHTSA ↗
2025-12	0	None	No examples available for this selection.
2026-01	1	None	ODI 11713374 A large crack appeared on the windshield of my 2021 Toyota Venza. Due to this being a safety issue when driving the vehicle, so I looked into having it repaired by a local shop. When the Venza was taken to the repaired, the repair shop notified me that the issue didn't originate from a rock/chip. The issue was with the windshield or the windshield installation. After a quick Google search, it came to my attention that this is a frequent issue with this year and make. There are class action lawsuits about this issue. This needs to be addre… Look up ODI 11713374 at NHTSA ↗
2026-02	1	None	ODI 11718224 Left side of my heated steering overheated and burned through the leather. Look up ODI 11718224 at NHTSA ↗
2026-03	0	None	No examples available for this selection.
2026-04	4	None	ODI 11728858 Windshield suddenly cracked, making two large arcs several feet long. Driving on paved road at 20 mph, no gravel, no other traffic. Look up ODI 11728858 at NHTSA ↗ ODI 11729520 While pulling up to a curb to park in residential community, my car suddenly accelerated. It came to a stop after 15’ when I hit the brakes. Fortunately nothing or no one was in front of me. No more incidents have occurred. No warning msgs or lights. No other symptoms. Having dealer diagnose this week. Look up ODI 11729520 at NHTSA ↗ ODI 11729686 While driving under normal conditions and driving into my driveway on Thursday, March 19, I experienced a sudden and temporary loss of braking ability. When I applied the brake pedal, the vehicle did not decelerate as expected. This resulted in a collision with a residential fence at low speed. There were no warning lights or prior indications of a braking issue before the incident. The loss of braking appeared to be momentary, but significant enough to prevent me from stopping the vehicle in time. The vehicle has been regularly maintained and … Look up ODI 11729686 at NHTSA ↗
2026-05	1	None	ODI 11735141 My 2021 VENZA has had an issue with the airbag light coming on. The SRS Airbag Malfunction notification is on when starting the vehicle. Within the first year of having the car I paid to have the system checked and the tensioner and airbag replaced. Three months later the light came back on. I was told the seatbelt got twisted again. Other vehicles under Toyota have active recalls on Airbag issues currently with this manufacturer. I believe this make and model should be included. I am currently having to pay another diagnostic fee in 2026 aft… Look up ODI 11735141 at NHTSA ↗
2026-06	0	None	No examples available for this selection.
2026-07	2	None	ODI 11749249 The center console has cracked and has sharp corners causing an increased risk of injury. Also may cause one to jerk the wheel if placing their elbow down and not expecting the sharp corner. No accident occurred as of yet, but could if someone else were to be driving my car and place their arm down on the center console. I have to place my arm down a certain way to avoid getting poked. Just wanted to report this as I am not sure if other owners have reported similar issue with their center console developing sharp edges. Would probably be s… Look up ODI 11749249 at NHTSA ↗ ODI 11749273 Rear passenger side window exploded (shattered) while driving on the Hardy Toll Road in [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Look up ODI 11749273 at NHTSA ↗
2026-08	1	None	ODI 11755427 low‑beam headlights/headlight assembly issues. Moisture getting in, corrosion of prongs that connect to the headlight assembly. Dimming lights once assembly was replaced. Condensation in the headlights. Some bulbs work while others don't. Look up ODI 11755427 at NHTSA ↗
2026-09	0	None	No examples available for this selection.
2026-10 (partial)	0	None	No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2022: 30 complaints · 2023: 17 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2022	8	18	30
2023	7	10	17

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2022	42	0	0
2023	21	0	0

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Visibility/Wiper	Unknown Or Other	Electrical System	Exterior Lighting	Fuel/Propulsion System	Engine	Service Brakes	Vehicle Speed Control
Visibility/Wiper	—	6 ODI 11476307 I came out to get in my vehicle and observed a large crack beginning in the heat band along the bottom of the windshield. I was not aware of anything that hit my windshield to cause such a significant crack. After observing where the crack begins, it appears to have just split and cracked. A clear point of impact is not apparent. Look up ODI 11476307 at NHTSA ↗ ODI 11479397 Windshield crack development possibly from an unnoticed very small impact. On August 13, 2022 we noticed a crack from center passenger side bottom edge arcing up and towards the driver side. No impact was ever noticed, heard, or seen. Upon close inspection there appears to possibly be a small/micro impact point that should not result in the development of a crack. This affects safety due to visibility issues. Insurance claim filed but not inspected or repaired. Look up ODI 11479397 at NHTSA ↗ ODI 11516717 FRONT WINDSHIELD STRUCK BY A ROCK CREATING A DIME SIZED CRACK ON THE UPPER DRIVER SIDE WINDSHIELD AND WITHIN DAYS AN APPROXIMATELY ONE FOOT LONG HORIZONTAL CRACK EXTENDED TOWARD THE CENTER Look up ODI 11516717 at NHTSA ↗	0	0	0	0	0	0
Unknown Or Other	6 ODI 11476307 I came out to get in my vehicle and observed a large crack beginning in the heat band along the bottom of the windshield. I was not aware of anything that hit my windshield to cause such a significant crack. After observing where the crack begins, it appears to have just split and cracked. A clear point of impact is not apparent. Look up ODI 11476307 at NHTSA ↗ ODI 11479397 Windshield crack development possibly from an unnoticed very small impact. On August 13, 2022 we noticed a crack from center passenger side bottom edge arcing up and towards the driver side. No impact was ever noticed, heard, or seen. Upon close inspection there appears to possibly be a small/micro impact point that should not result in the development of a crack. This affects safety due to visibility issues. Insurance claim filed but not inspected or repaired. Look up ODI 11479397 at NHTSA ↗ ODI 11516717 FRONT WINDSHIELD STRUCK BY A ROCK CREATING A DIME SIZED CRACK ON THE UPPER DRIVER SIDE WINDSHIELD AND WITHIN DAYS AN APPROXIMATELY ONE FOOT LONG HORIZONTAL CRACK EXTENDED TOWARD THE CENTER Look up ODI 11516717 at NHTSA ↗	—	4 ODI 11459034 The connection to the starter is loose, makes ticking sounds on start. Bad connection to the battery car won't start. Look up ODI 11459034 at NHTSA ↗ ODI 11629442 The Door lock actuators have all systematically failed on the car, so I can lock the doors manually, but anytime an electrical signal is sent to the lock (key fob, putting the car in drive, etc), the door locks do not operate. It is my understanding this is a known problem by Toyota across many SUV models. I have left my car unlocked on many occassions "thinking" it is locked, and I don't like driving with passengers in the car due to the safety issue of being able to open a door while the car is in motion when I "think" it is locked Look up ODI 11629442 at NHTSA ↗ ODI 11690377 The infotainment system has failed. It is the 12.5 screen-based system that enables the control of numerous features including air conditioning/heating, audio (all radio and satellite radio) and map/gps display. This system is the focus of a recall on this model car (newer versions) but the issue is the same for this year. Not having this display make navigation difficult, control of the cabin environment impossible. I wonder why this year vehicle was not included in the recall. I have ordered a replacement at a cost of $3,300. This began in Ma… Look up ODI 11690377 at NHTSA ↗	0	1 ODI 11696721 I was stopped at an intersection. When I pressed the accelerator to try to pull across the intersection, the vehicle initially began to move forward but almost immediately all acceleration power was lost. The accelerator pedal could be pushed to the floor with no response from the vehicle. It took several seconds of feathering the accelerator for the vehicle to regain the ability to move forward and I was able to clear the intersection. This is the fourth time that I have experienced the same issue with this vehicle over the past two years. … Look up ODI 11696721 at NHTSA ↗	2 ODI 11449819 While steadily accelerating on a freeway onramp, the vehicle suddenly accelerated, surged and gained speed rapidly without my control. I took action by braking and slowing the vehicle to a safe freeway speed. Thankfully no one in my vehicle was hurt and no other vehicle was near during the incident. There were no warning messages. The first time I experienced this unintended acceleration was the first month when this brand new vehicle was purchased from a local Toyota dealer. I was turning into my driveway from a residential street , the… Look up ODI 11449819 at NHTSA ↗ ODI 11696721 I was stopped at an intersection. When I pressed the accelerator to try to pull across the intersection, the vehicle initially began to move forward but almost immediately all acceleration power was lost. The accelerator pedal could be pushed to the floor with no response from the vehicle. It took several seconds of feathering the accelerator for the vehicle to regain the ability to move forward and I was able to clear the intersection. This is the fourth time that I have experienced the same issue with this vehicle over the past two years. … Look up ODI 11696721 at NHTSA ↗	2 ODI 11474269 as I attempted to turn left in the parking lot of a strip mall with several restaurants, my engine suddenly revved and accelerated and despite pumping the brakes several times I could not slow it down or stop it. As a result I slammed into a concrete berm, kept going and crashed through the glass doors of a coffee shop/restaurant, continued on and the car did not stop until it hit a metal counter. Fortunately I was not hurt, nor did I kill anyone, although I was told two workers went to the hospital with bruises and lacerations on their legs.… Look up ODI 11474269 at NHTSA ↗ ODI 11560798 I was parking my car in a parking lot very slowly (1 mile/hr, or less). My foot was on the break paddle, and I just turned into a parking spot. Suddenly, I heard huge acceleration noise and the car surged forward so rapidly, so powerfully on its own, and totally lost control. Then the break did not work at all. There are bushes in front of the parking spot and it is on top of a retaining wall with side walk road below. The crazy lost controlled car run through the bushes and jumped down from the top of the retaining way onto the side walk road… Look up ODI 11560798 at NHTSA ↗	1 ODI 11474269 as I attempted to turn left in the parking lot of a strip mall with several restaurants, my engine suddenly revved and accelerated and despite pumping the brakes several times I could not slow it down or stop it. As a result I slammed into a concrete berm, kept going and crashed through the glass doors of a coffee shop/restaurant, continued on and the car did not stop until it hit a metal counter. Fortunately I was not hurt, nor did I kill anyone, although I was told two workers went to the hospital with bruises and lacerations on their legs.… Look up ODI 11474269 at NHTSA ↗
Electrical System	0	4 ODI 11459034 The connection to the starter is loose, makes ticking sounds on start. Bad connection to the battery car won't start. Look up ODI 11459034 at NHTSA ↗ ODI 11629442 The Door lock actuators have all systematically failed on the car, so I can lock the doors manually, but anytime an electrical signal is sent to the lock (key fob, putting the car in drive, etc), the door locks do not operate. It is my understanding this is a known problem by Toyota across many SUV models. I have left my car unlocked on many occassions "thinking" it is locked, and I don't like driving with passengers in the car due to the safety issue of being able to open a door while the car is in motion when I "think" it is locked Look up ODI 11629442 at NHTSA ↗ ODI 11690377 The infotainment system has failed. It is the 12.5 screen-based system that enables the control of numerous features including air conditioning/heating, audio (all radio and satellite radio) and map/gps display. This system is the focus of a recall on this model car (newer versions) but the issue is the same for this year. Not having this display make navigation difficult, control of the cabin environment impossible. I wonder why this year vehicle was not included in the recall. I have ordered a replacement at a cost of $3,300. This began in Ma… Look up ODI 11690377 at NHTSA ↗	—	1 ODI 11755427 low‑beam headlights/headlight assembly issues. Moisture getting in, corrosion of prongs that connect to the headlight assembly. Dimming lights once assembly was replaced. Condensation in the headlights. Some bulbs work while others don't. Look up ODI 11755427 at NHTSA ↗	2 ODI 11447583 Twice in the (almost a)year I’ve had the Venza I have gone to accelerate from a stop sign and the car started to go then the gas pedal went all the way to floor and nothing happened - then when I tried again the car accelerated as expected. The first time (@ approx 4000 miles) I was turning left with oncoming traffic (of semi truck plus others) coming and had it happened a few seconds later - I would have been in a serious accident. Second time was just over 10000 miles on 1/12/2021 Look up ODI 11447583 at NHTSA ↗ ODI 11553376 On three separate occassions, when applying the gas pedal, the car did not immediately accelerate. One time I was pulling out across two lanes of traffic and the accelerator was to the floor and nothing happened for about 5 seconds. The last time happened today, 11/3/23, leaving a gas station entering traffic. I hit the gas pedal and it was 3/4 the way down before the car moved which, once again, could have caused a accident pulling out into traffic. I took the car into Jones Junction with the complaint and they could not find any issues after … Look up ODI 11553376 at NHTSA ↗	4 ODI 11427625 · 5,500 mi The contact owns a 2021 Toyota Venza. The contact stated while the vehicle was parked, the vehicle failed to open or start. The contact was able to jumpstart the vehicle with some assistance and the check engine warning light illuminated. The vehicle was taken to the dealer who diagnosed that there was an error in the firmware of the vehicle that caused the vehicle to constantly communicate the status to the manufacturer leading to the battery failure. The dealer informed the contact that the failure was related to a TSB. The vehicle was repair… Look up ODI 11427625 at NHTSA ↗ ODI 11447583 Twice in the (almost a)year I’ve had the Venza I have gone to accelerate from a stop sign and the car started to go then the gas pedal went all the way to floor and nothing happened - then when I tried again the car accelerated as expected. The first time (@ approx 4000 miles) I was turning left with oncoming traffic (of semi truck plus others) coming and had it happened a few seconds later - I would have been in a serious accident. Second time was just over 10000 miles on 1/12/2021 Look up ODI 11447583 at NHTSA ↗ ODI 11474581 While driving, vehicle suddenly lost all engine and electrical power and steering locked up. Fortunately I was stopped at a light at the time. Car restarted after I shifted into park and started in normal manner. Look up ODI 11474581 at NHTSA ↗	2 ODI 11563852 It's its been about 4 times for myself and twice for my husband. When pulling out of parking lot onto busy street making a right hand turn, the car failed to accelerate so that I can merge onto the street. I almost got reareded twice because of this not being able to get up to speed. I have taken it to the dealer twice. The first time they told me there was a computer recall so he would do the update and it if it happened after that to bring it in. We'll it's happened many more times. And the dealer can't tell me what it is. Look up ODI 11563852 at NHTSA ↗ ODI 11729686 While driving under normal conditions and driving into my driveway on Thursday, March 19, I experienced a sudden and temporary loss of braking ability. When I applied the brake pedal, the vehicle did not decelerate as expected. This resulted in a collision with a residential fence at low speed. There were no warning lights or prior indications of a braking issue before the incident. The loss of braking appeared to be momentary, but significant enough to prevent me from stopping the vehicle in time. The vehicle has been regularly maintained and … Look up ODI 11729686 at NHTSA ↗	3 ODI 11563852 It's its been about 4 times for myself and twice for my husband. When pulling out of parking lot onto busy street making a right hand turn, the car failed to accelerate so that I can merge onto the street. I almost got reareded twice because of this not being able to get up to speed. I have taken it to the dealer twice. The first time they told me there was a computer recall so he would do the update and it if it happened after that to bring it in. We'll it's happened many more times. And the dealer can't tell me what it is. Look up ODI 11563852 at NHTSA ↗ ODI 11576503 The crash occurred at 2:50 PM on January 10, 2024 while pulling our 2021 Toyota Venza into a diagonal parking space on a slight upgrade. The vehicle surged over the curb, across the sidewalk and into a brick wall with gas pipelines attached to it. As this was happening, the driver yelled, “I don’t know what’s happening.” The car then rebounded onto the sidewalk and was turned off quickly because of a gas smell. We exited the vehicle and tried to keep people away from the scene because of the smell. The passenger had great difficulty getting ou… Look up ODI 11576503 at NHTSA ↗ ODI 11729686 While driving under normal conditions and driving into my driveway on Thursday, March 19, I experienced a sudden and temporary loss of braking ability. When I applied the brake pedal, the vehicle did not decelerate as expected. This resulted in a collision with a residential fence at low speed. There were no warning lights or prior indications of a braking issue before the incident. The loss of braking appeared to be momentary, but significant enough to prevent me from stopping the vehicle in time. The vehicle has been regularly maintained and … Look up ODI 11729686 at NHTSA ↗
Exterior Lighting	0	0	1 ODI 11755427 low‑beam headlights/headlight assembly issues. Moisture getting in, corrosion of prongs that connect to the headlight assembly. Dimming lights once assembly was replaced. Condensation in the headlights. Some bulbs work while others don't. Look up ODI 11755427 at NHTSA ↗	—	0	0	0	0
Fuel/Propulsion System	0	1 ODI 11696721 I was stopped at an intersection. When I pressed the accelerator to try to pull across the intersection, the vehicle initially began to move forward but almost immediately all acceleration power was lost. The accelerator pedal could be pushed to the floor with no response from the vehicle. It took several seconds of feathering the accelerator for the vehicle to regain the ability to move forward and I was able to clear the intersection. This is the fourth time that I have experienced the same issue with this vehicle over the past two years. … Look up ODI 11696721 at NHTSA ↗	2 ODI 11447583 Twice in the (almost a)year I’ve had the Venza I have gone to accelerate from a stop sign and the car started to go then the gas pedal went all the way to floor and nothing happened - then when I tried again the car accelerated as expected. The first time (@ approx 4000 miles) I was turning left with oncoming traffic (of semi truck plus others) coming and had it happened a few seconds later - I would have been in a serious accident. Second time was just over 10000 miles on 1/12/2021 Look up ODI 11447583 at NHTSA ↗ ODI 11553376 On three separate occassions, when applying the gas pedal, the car did not immediately accelerate. One time I was pulling out across two lanes of traffic and the accelerator was to the floor and nothing happened for about 5 seconds. The last time happened today, 11/3/23, leaving a gas station entering traffic. I hit the gas pedal and it was 3/4 the way down before the car moved which, once again, could have caused a accident pulling out into traffic. I took the car into Jones Junction with the complaint and they could not find any issues after … Look up ODI 11553376 at NHTSA ↗	0	—	5 ODI 11447583 Twice in the (almost a)year I’ve had the Venza I have gone to accelerate from a stop sign and the car started to go then the gas pedal went all the way to floor and nothing happened - then when I tried again the car accelerated as expected. The first time (@ approx 4000 miles) I was turning left with oncoming traffic (of semi truck plus others) coming and had it happened a few seconds later - I would have been in a serious accident. Second time was just over 10000 miles on 1/12/2021 Look up ODI 11447583 at NHTSA ↗ ODI 11523806 On numerous equations, when I press on the gas pedal the car does not react from either the hybrid battery or from the engine. I will depress the pedal and the car pauses for a few seconds before it moves forward. This has happened multiple times at different mileages but until this report, I did not think much of it since it was not in a near collision situation. On two occasions as I am pulling into traffic I will put my foot on the gas and since I get no reaction, the cars coming towards me have been very close to hitting me. One would ha… Look up ODI 11523806 at NHTSA ↗ ODI 11553376 On three separate occassions, when applying the gas pedal, the car did not immediately accelerate. One time I was pulling out across two lanes of traffic and the accelerator was to the floor and nothing happened for about 5 seconds. The last time happened today, 11/3/23, leaving a gas station entering traffic. I hit the gas pedal and it was 3/4 the way down before the car moved which, once again, could have caused a accident pulling out into traffic. I took the car into Jones Junction with the complaint and they could not find any issues after … Look up ODI 11553376 at NHTSA ↗	0	1 ODI 11551085 - Vehicle was operating as normal. Slowed down to a complete stop as normal. When attempting to accelerate from stop, vehicle had no throttle response and slowly idled into the intersection. Would press pedal down and nothing would happen. About 5 seconds later, vehicle gained throttle response and took off quickly. Unable to duplicate issue at this time, appears to be intermittent. - Safety was risked due to inability to take off from a stop and being stuck in the intersection for a brief period of time. - Unable to duplicate problem for deal… Look up ODI 11551085 at NHTSA ↗
Engine	0	2 ODI 11449819 While steadily accelerating on a freeway onramp, the vehicle suddenly accelerated, surged and gained speed rapidly without my control. I took action by braking and slowing the vehicle to a safe freeway speed. Thankfully no one in my vehicle was hurt and no other vehicle was near during the incident. There were no warning messages. The first time I experienced this unintended acceleration was the first month when this brand new vehicle was purchased from a local Toyota dealer. I was turning into my driveway from a residential street , the… Look up ODI 11449819 at NHTSA ↗ ODI 11696721 I was stopped at an intersection. When I pressed the accelerator to try to pull across the intersection, the vehicle initially began to move forward but almost immediately all acceleration power was lost. The accelerator pedal could be pushed to the floor with no response from the vehicle. It took several seconds of feathering the accelerator for the vehicle to regain the ability to move forward and I was able to clear the intersection. This is the fourth time that I have experienced the same issue with this vehicle over the past two years. … Look up ODI 11696721 at NHTSA ↗	4 ODI 11427625 · 5,500 mi The contact owns a 2021 Toyota Venza. The contact stated while the vehicle was parked, the vehicle failed to open or start. The contact was able to jumpstart the vehicle with some assistance and the check engine warning light illuminated. The vehicle was taken to the dealer who diagnosed that there was an error in the firmware of the vehicle that caused the vehicle to constantly communicate the status to the manufacturer leading to the battery failure. The dealer informed the contact that the failure was related to a TSB. The vehicle was repair… Look up ODI 11427625 at NHTSA ↗ ODI 11447583 Twice in the (almost a)year I’ve had the Venza I have gone to accelerate from a stop sign and the car started to go then the gas pedal went all the way to floor and nothing happened - then when I tried again the car accelerated as expected. The first time (@ approx 4000 miles) I was turning left with oncoming traffic (of semi truck plus others) coming and had it happened a few seconds later - I would have been in a serious accident. Second time was just over 10000 miles on 1/12/2021 Look up ODI 11447583 at NHTSA ↗ ODI 11474581 While driving, vehicle suddenly lost all engine and electrical power and steering locked up. Fortunately I was stopped at a light at the time. Car restarted after I shifted into park and started in normal manner. Look up ODI 11474581 at NHTSA ↗	0	5 ODI 11447583 Twice in the (almost a)year I’ve had the Venza I have gone to accelerate from a stop sign and the car started to go then the gas pedal went all the way to floor and nothing happened - then when I tried again the car accelerated as expected. The first time (@ approx 4000 miles) I was turning left with oncoming traffic (of semi truck plus others) coming and had it happened a few seconds later - I would have been in a serious accident. Second time was just over 10000 miles on 1/12/2021 Look up ODI 11447583 at NHTSA ↗ ODI 11523806 On numerous equations, when I press on the gas pedal the car does not react from either the hybrid battery or from the engine. I will depress the pedal and the car pauses for a few seconds before it moves forward. This has happened multiple times at different mileages but until this report, I did not think much of it since it was not in a near collision situation. On two occasions as I am pulling into traffic I will put my foot on the gas and since I get no reaction, the cars coming towards me have been very close to hitting me. One would ha… Look up ODI 11523806 at NHTSA ↗ ODI 11553376 On three separate occassions, when applying the gas pedal, the car did not immediately accelerate. One time I was pulling out across two lanes of traffic and the accelerator was to the floor and nothing happened for about 5 seconds. The last time happened today, 11/3/23, leaving a gas station entering traffic. I hit the gas pedal and it was 3/4 the way down before the car moved which, once again, could have caused a accident pulling out into traffic. I took the car into Jones Junction with the complaint and they could not find any issues after … Look up ODI 11553376 at NHTSA ↗	—	0	1 ODI 11634640 Vehicle at operating temperature, running, in gear and at a stop. Making a left turn into traffic. I release the brake and apply the accelerator, the car rolls out into traffic but no power, I press more and more until it is 100% throttle, all the way to the floor. Then after about 5 seconds the vehicle moves forward. Complete loss of response/power for 5 seconds. Thankfully no traffic coming. This happens a second time with the same circumstances, different location. Press the accelerator, no response, sudden loss of all power, then after 5 se… Look up ODI 11634640 at NHTSA ↗
Service Brakes	0	2 ODI 11474269 as I attempted to turn left in the parking lot of a strip mall with several restaurants, my engine suddenly revved and accelerated and despite pumping the brakes several times I could not slow it down or stop it. As a result I slammed into a concrete berm, kept going and crashed through the glass doors of a coffee shop/restaurant, continued on and the car did not stop until it hit a metal counter. Fortunately I was not hurt, nor did I kill anyone, although I was told two workers went to the hospital with bruises and lacerations on their legs.… Look up ODI 11474269 at NHTSA ↗ ODI 11560798 I was parking my car in a parking lot very slowly (1 mile/hr, or less). My foot was on the break paddle, and I just turned into a parking spot. Suddenly, I heard huge acceleration noise and the car surged forward so rapidly, so powerfully on its own, and totally lost control. Then the break did not work at all. There are bushes in front of the parking spot and it is on top of a retaining wall with side walk road below. The crazy lost controlled car run through the bushes and jumped down from the top of the retaining way onto the side walk road… Look up ODI 11560798 at NHTSA ↗	2 ODI 11563852 It's its been about 4 times for myself and twice for my husband. When pulling out of parking lot onto busy street making a right hand turn, the car failed to accelerate so that I can merge onto the street. I almost got reareded twice because of this not being able to get up to speed. I have taken it to the dealer twice. The first time they told me there was a computer recall so he would do the update and it if it happened after that to bring it in. We'll it's happened many more times. And the dealer can't tell me what it is. Look up ODI 11563852 at NHTSA ↗ ODI 11729686 While driving under normal conditions and driving into my driveway on Thursday, March 19, I experienced a sudden and temporary loss of braking ability. When I applied the brake pedal, the vehicle did not decelerate as expected. This resulted in a collision with a residential fence at low speed. There were no warning lights or prior indications of a braking issue before the incident. The loss of braking appeared to be momentary, but significant enough to prevent me from stopping the vehicle in time. The vehicle has been regularly maintained and … Look up ODI 11729686 at NHTSA ↗	0	0	0	—	5 ODI 11474269 as I attempted to turn left in the parking lot of a strip mall with several restaurants, my engine suddenly revved and accelerated and despite pumping the brakes several times I could not slow it down or stop it. As a result I slammed into a concrete berm, kept going and crashed through the glass doors of a coffee shop/restaurant, continued on and the car did not stop until it hit a metal counter. Fortunately I was not hurt, nor did I kill anyone, although I was told two workers went to the hospital with bruises and lacerations on their legs.… Look up ODI 11474269 at NHTSA ↗ ODI 11479261 As I was pulling in slowly (going about 2 miles or less) to a perpendicular parking spot at my apartment complex, I took my foot off the accelerator to brake. And all the sudden my car lunged forward and rapidly accelerated forward on its own. It was completely terrifying to have the car take over. The car jumped the curb and went over a hill. I couldn't stop the car and I crashed head on into a two story garage. I saw a "MALFUNCTION" on the dashboard and the air bags did not deploy. I injured my back, neck and right arm. My new car that only h… Look up ODI 11479261 at NHTSA ↗ ODI 11509304 Forward collision avoidance; automatic emergency braking; adaptive cruise control; I pulled into a straight-ahead handicapped parking slot to park, going about 1-3mph . There was a handicapped sign in front of me on a newly installed steel pole. I pulled in within inches of the pole. When I tried to engage the brakes, the braking system failed to engage the brakes and slow down the car. The car instead accelerated and would have broken through a store front had the pole not stopped it. I also pushed on the brakes, but nothing happened, the car… Look up ODI 11509304 at NHTSA ↗
Vehicle Speed Control	0	1 ODI 11474269 as I attempted to turn left in the parking lot of a strip mall with several restaurants, my engine suddenly revved and accelerated and despite pumping the brakes several times I could not slow it down or stop it. As a result I slammed into a concrete berm, kept going and crashed through the glass doors of a coffee shop/restaurant, continued on and the car did not stop until it hit a metal counter. Fortunately I was not hurt, nor did I kill anyone, although I was told two workers went to the hospital with bruises and lacerations on their legs.… Look up ODI 11474269 at NHTSA ↗	3 ODI 11563852 It's its been about 4 times for myself and twice for my husband. When pulling out of parking lot onto busy street making a right hand turn, the car failed to accelerate so that I can merge onto the street. I almost got reareded twice because of this not being able to get up to speed. I have taken it to the dealer twice. The first time they told me there was a computer recall so he would do the update and it if it happened after that to bring it in. We'll it's happened many more times. And the dealer can't tell me what it is. Look up ODI 11563852 at NHTSA ↗ ODI 11576503 The crash occurred at 2:50 PM on January 10, 2024 while pulling our 2021 Toyota Venza into a diagonal parking space on a slight upgrade. The vehicle surged over the curb, across the sidewalk and into a brick wall with gas pipelines attached to it. As this was happening, the driver yelled, “I don’t know what’s happening.” The car then rebounded onto the sidewalk and was turned off quickly because of a gas smell. We exited the vehicle and tried to keep people away from the scene because of the smell. The passenger had great difficulty getting ou… Look up ODI 11576503 at NHTSA ↗ ODI 11729686 While driving under normal conditions and driving into my driveway on Thursday, March 19, I experienced a sudden and temporary loss of braking ability. When I applied the brake pedal, the vehicle did not decelerate as expected. This resulted in a collision with a residential fence at low speed. There were no warning lights or prior indications of a braking issue before the incident. The loss of braking appeared to be momentary, but significant enough to prevent me from stopping the vehicle in time. The vehicle has been regularly maintained and … Look up ODI 11729686 at NHTSA ↗	0	1 ODI 11551085 - Vehicle was operating as normal. Slowed down to a complete stop as normal. When attempting to accelerate from stop, vehicle had no throttle response and slowly idled into the intersection. Would press pedal down and nothing would happen. About 5 seconds later, vehicle gained throttle response and took off quickly. Unable to duplicate issue at this time, appears to be intermittent. - Safety was risked due to inability to take off from a stop and being stuck in the intersection for a brief period of time. - Unable to duplicate problem for deal… Look up ODI 11551085 at NHTSA ↗	1 ODI 11634640 Vehicle at operating temperature, running, in gear and at a stop. Making a left turn into traffic. I release the brake and apply the accelerator, the car rolls out into traffic but no power, I press more and more until it is 100% throttle, all the way to the floor. Then after about 5 seconds the vehicle moves forward. Complete loss of response/power for 5 seconds. Thankfully no traffic coming. This happens a second time with the same circumstances, different location. Press the accelerator, no response, sudden loss of all power, then after 5 se… Look up ODI 11634640 at NHTSA ↗	5 ODI 11474269 as I attempted to turn left in the parking lot of a strip mall with several restaurants, my engine suddenly revved and accelerated and despite pumping the brakes several times I could not slow it down or stop it. As a result I slammed into a concrete berm, kept going and crashed through the glass doors of a coffee shop/restaurant, continued on and the car did not stop until it hit a metal counter. Fortunately I was not hurt, nor did I kill anyone, although I was told two workers went to the hospital with bruises and lacerations on their legs.… Look up ODI 11474269 at NHTSA ↗ ODI 11479261 As I was pulling in slowly (going about 2 miles or less) to a perpendicular parking spot at my apartment complex, I took my foot off the accelerator to brake. And all the sudden my car lunged forward and rapidly accelerated forward on its own. It was completely terrifying to have the car take over. The car jumped the curb and went over a hill. I couldn't stop the car and I crashed head on into a two story garage. I saw a "MALFUNCTION" on the dashboard and the air bags did not deploy. I injured my back, neck and right arm. My new car that only h… Look up ODI 11479261 at NHTSA ↗ ODI 11509304 Forward collision avoidance; automatic emergency braking; adaptive cruise control; I pulled into a straight-ahead handicapped parking slot to park, going about 1-3mph . There was a handicapped sign in front of me on a newly installed steel pole. I pulled in within inches of the pole. When I tried to engage the brakes, the braking system failed to engage the brakes and slow down the car. The car instead accelerated and would have broken through a store front had the pole not stopped it. I also pushed on the brakes, but nothing happened, the car… Look up ODI 11509304 at NHTSA ↗	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

7 patterns with matching reports.

Warning lights and dashboard alerts

15 mentions · 8.0% of complaints

Median mileage: 18,000 mi (5 usable records).

ODI 11427625 · 5,500 mi

Look up ODI 11427625 at NHTSA ↗

ODI 11433683

multiple times PCS (pre-collision warning system) would go off only in city driving when i was passing a car that had turned right (and just completing turn)-approximately 45 degrees to from right of my car. The dealer said my car needed front wheel alignment and said that had been the problem. Using the computer analysis system and since i was not getting a warning light saying PCS was not working, i was told it was fine. On a recently completed road trip out of town, at 70 miles an hour, PCS through us into hard break due to a car that …

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ODI 11476375 · 40,000 mi

The contact owns a 2021 Toyota Venza. The contact stated there was a default in the driver's seat and the lumbar function needed to be adjusted numerous times. The contact stated the bottom of the driver seat was not aligned properly with the steering column. There were no warning lights illuminated. There were pains in the driver's body that caused it to be pinned to the right while driving. The contact received medical treatments for the pains. The vehicle was not diagnosed and it was not repaired. The manufacturer was notified of the failur…

Look up ODI 11476375 at NHTSA ↗

Matching rule

\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Brake response concerns

6 mentions · 3.2% of complaints

Median mileage: 16,500 mi (2 usable records).

ODI 11482440 · 15,000 mi

The contact's mother owns a 2021 Toyota Venza. The contact stated that while she was driving in traffic and slowing down to 10 MPH with her foot on the brake pedal, the vehicle unintendedly accelerated with a jolt. The contact stated no warning light was illuminated. The unintended acceleration had occurred on several occasions. The contact had taken the vehicle to a local dealer who diagnosed the vehicle and stated that the failure was caused by driver error. The dealer stated that the vehicle information showed that both the brake pedal and a…

Look up ODI 11482440 at NHTSA ↗

ODI 11507719

I was on the highway, no ice on the road, in a construction zone, going about 50mph. The cars in front of me stopped completely, and the light to warn me to "Brake" came on the dashboard to engage the brakes, but the emergency braking system failed to engage the brakes and slow down the car. I also pushed on the brakes, but nothing happened, the car did not seem to slow down at all, like I had no brakes. I kept going and crashed into the vehicle in front of me. It's like the brakes did not work and the automatic braking did not work either. …

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ODI 11508916 · 18,000 mi

The contact owns a 2021 Toyota Venza. The contact stated that upon entering her garage at a low rate of speed, her brake pedal failed to operate as needed. The vehicle independently accelerated and crashed through the garage drywall and struck a water line. The air bags did not deploy upon impact. There were two unknown warning lights illuminated. The contact suffered back, head, and neck pain and sought medical attention from her doctor. A police report was filed. The contact's dry wall and water line were damaged as a result of the failure. T…

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Matching rule

Steering assistance concerns

3 mentions · 1.6% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11437077

Look up ODI 11437077 at NHTSA ↗

ODI 11474581

Look up ODI 11474581 at NHTSA ↗

ODI 11477342

It was raining, I was driving in the far left lane next to the center divider. I noticed the car in front of me drive through a significant collection of water that was the width of the entire lane. I was unable to switch lanes, so I slowed down and went through the water as well. As soon as my Venza came to the collection of water, my steering wheel locked up. I was unable to direct the car in the opposite direction of the pull. I was not able to move the steering wheel at all. The car continued to go in it’s own direction, despite me pumping …

Look up ODI 11477342 at NHTSA ↗

Matching rule

\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Battery drain and no-start mentions

1 mentions · 0.5% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11459034

The connection to the starter is loose, makes ticking sounds on start. Bad connection to the battery car won't start.

Look up ODI 11459034 at NHTSA ↗

Matching rule

Fuel smell or leak mentions

1 mentions · 0.5% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11576503

The crash occurred at 2:50 PM on January 10, 2024 while pulling our 2021 Toyota Venza into a diagonal parking space on a slight upgrade. The vehicle surged over the curb, across the sidewalk and into a brick wall with gas pipelines attached to it. As this was happening, the driver yelled, “I don’t know what’s happening.” The car then rebounded onto the sidewalk and was turned off quickly because of a gas smell. We exited the vehicle and tried to keep people away from the scene because of the smell. The passenger had great difficulty getting ou…

Look up ODI 11576503 at NHTSA ↗

Matching rule

\b(fuel leak\w*|gas leak\w*|gas(?:oline)? smell|smell\w* (?:of )?(?:fuel|gas))\b

Hard or delayed shifting

1 mentions · 0.5% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11749249

The center console has cracked and has sharp corners causing an increased risk of injury. Also may cause one to jerk the wheel if placing their elbow down and not expecting the sharp corner. No accident occurred as of yet, but could if someone else were to be driving my car and place their arm down on the center console. I have to place my arm down a certain way to avoid getting poked. Just wanted to report this as I am not sure if other owners have reported similar issue with their center console developing sharp edges. Would probably be s…

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Matching rule

Stalling or loss of power

1 mentions · 0.5% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11694412

Look up ODI 11694412 at NHTSA ↗

Matching rule

\b(stall\w*|loss of power|lost power|engine shut\w* off)\b