Auto Recall Watch
U.S. public vehicle records

2011 Audi Q5: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

143 owner complaints analyzed

5 distinct recall campaigns

77,000 mi median reported failure mileage

Scope: 2011 model year. Data updated: . 67 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Air Bags is the most frequently named component, appearing in 67 of 143 complaints (46.9%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Fuel system concerns1711.9%
Engine operation96.3%
Electrical and battery issues74.9%
Transmission and shifting42.8%
Braking behavior32.1%
Steering behavior21.4%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Air Bags
67
Engine
42
Fuel/Propulsion System
25
Power Train
12
Electrical System
8
Unknown Or Other
8
Fuel System, Gasoline
7
Suspension
4
Component breakdown data
CategoryCount
Air Bags67
Engine42
Fuel/Propulsion System25
Power Train12
Electrical System8
Unknown Or Other8
Fuel System, Gasoline7
Suspension4

Air Bags: 67; Engine: 42; Fuel/Propulsion System: 25; Power Train: 12; Electrical System: 8; Unknown Or Other: 8; Fuel System, Gasoline: 7; Suspension: 4

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
6
25,000 to 49,999
8
50,000 to 74,999
17
75,000 to 99,999
21
100,000 to 149,999
15
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0006
25,000 to 49,9998
50,000 to 74,99917
75,000 to 99,99921
100,000 to 149,99915
150,000 and above0

Under 25,000: 6; 25,000 to 49,999: 8; 50,000 to 74,999: 17; 75,000 to 99,999: 21; 100,000 to 149,999: 15; 150,000 and above: 0

75,000 to 99,999 miles has the most reports with usable mileage (21). 76 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2010
2
2011
1
2013
1
2014
6
2015
5
2016
37
2017
34
2018
12
2019
26
2020
8
2021
2
2022
3
2023
1
2025
3
2026
2
Complaints over time data
CategoryCount
20102
20111
20131
20146
20155
201637
201734
201812
201926
20208
20212
20223
20231
20253
20262

2010: 2; 2011: 1; 2013: 1; 2014: 6; 2015: 5; 2016: 37; 2017: 34; 2018: 12; 2019: 26; 2020: 8; 2021: 2; 2022: 3; 2023: 1; 2025: 3; 2026: 2

Pattern summary

Air Bags leads the component reports. Fuel system concerns appears in 17 complaint narratives. Engine operation appears in 9 complaint narratives. Electrical and battery issues appears in 7 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10364634 · 2010-11-01 (November 1, 2010)

WHILE TAKING A LEFT TURN ACROSS TRAFFIC, THE AUDI Q5 3.2 TRANSMISSION FAILED WHILE SHIFTING FROM 1ST TO 2ND GEAR. THE AUDI Q5 STOPPED AND WOULD NOT CONTINUE TO DRIVE. THE ENGINE SEEMED TO BE WORKING PROPERLY; HOWEVER, THE GEARS WOULD NOT ENGAGE AND THE CAR WOULD NOT DRIVE. THE AUDI Q5 DISPLAYED AN ERROR MESSAGE "GEARBOX MALFUNCTION; YOU CAN CONTINUE DRIVING (LIMITED FUNCTIONALITY)". AFTER REPEATEDLY RESTARTING THE AUDI Q5 AND ATTEMPTING TO SHIFT THE TRANSMISSION IT EVENTAULLY ENGAGED THE GEARS ALLOWING THE CAR TO BE DRIVEN OUT OF TRAFFIC.

Owner-reported narrative. 239 miles reported. Look up ODI 10364634 at NHTSA ↗

Owner report 10370862 · 2010-12-16 (December 16, 2010)

WIPERS DO NOT KEEP WINDSHIELD CLEAR IN WINTER SNOW AND ICE DRIVING CONDITIONS. WIPERS FREEZE UP AND DO NOT CLEAR WINDSHIELD, SERIOUSLY COMPROMISING VISIBILITY AND CAUSING DANGEROUS VEHICLE OPERATION. DESIGN IS PROPRIETARY AND AUDI DO NOT OFFER WINTER BLADES TO REMEDY THIS SITUATION. PLEASE NOTE, THIS IS FOR AN AUDI A4 QUATTRO, NOT Q5 AS YOUR WEB SITE ONLY ACKNOWLEDGES THE A3 AND Q5 AS CHOICES FOR VEHICLES. *TR

Owner-reported narrative. 350 miles reported. Look up ODI 10370862 at NHTSA ↗

Owner report 10430034 · 2011-10-13 (October 13, 2011)

CRANK SENSOR FAILURE AND AND FUEL PUMP FAILURE. *TR

Owner-reported narrative. 3,300 miles reported. Look up ODI 10430034 at NHTSA ↗

Owner report 10547597 · 2013-10-11 (October 11, 2013)

AT APPROXIMATELY 6:00 PM THE EVENING OF FEBRUARY 10, 2013, I WAS RETURNING WITH MY MOM (FRONT PASSENGER) ON I-66E HEADED BACK HOME, A VEHICLE IN FRONT OF ME STOPPED SUDDENLY BECAUSE A VEHICLE IN FRONT OF HER STOPPED FOR NO APPARENT REASON. I ENGAGED MY BRAKES AND HAD COME TO A COMPLETE STOP WITHOUT TOUCHING THE CAR IN FRONT OF ME AND THEN THE NEXT THING I KNOW I CAME IN CONTACT WITH HER BUMPER. WE THOUGHT INITIALLY WE HAD BEEN HIT FROM BEHIND, HOWEVER, AFTER INSPECTING MY REAR BUMPER THERE SEEMED TO BE NO INDICATION THAT HAD OCCURRED. EVEN THE …

Owner-reported narrative. 12,543 miles reported. Look up ODI 10547597 at NHTSA ↗

Owner report 10568011 · 2014-03-09 (March 9, 2014)

MY CAR (2011 AUDI Q5) ENGINE ABRUPTLY SHUT DOWN AT LOW SPEED TWICE ON THE SAME DAY, ONCE AT A STOP SIGN AND SECOND TIME WHILE BACKING OUT OF THE GARAGE. ABOUT 2 WEEKS AGO, THE CAR STOPPED WHILE TRYING TO PULL OUT OF A PARKING LOT AT SPEED OF ABOUT 10 MPH OR LESS. FUEL TANK WAS MORE THAN HALF FULL AND BATTERY IS GOOD TOO. CAR IS LESS THAN 3 YEARS OLD WITH SERVICE DATE STARTING MAY 2011. VAGCOM ANALYSIS WHEN CONNECTING THE CAR OBDI PORT TO MY LAPTOP INDICATES FAULT CODES 4732, 4735 AMONG SEVERAL OTHERS RELATING TO MISFIRING CYLINDERS AND FAULTS I…

Owner-reported narrative. 42,657 miles reported. Look up ODI 10568011 at NHTSA ↗

Owner report 10575201 · 2014-03-27 (March 27, 2014)

LESS THAN 1 YR AFTER I PURCHASED MY VEHICLE, I BEGAN HAVING PROBLEMS WITH OIL CONSUMPTION. I TOOK IT TO THE DEALER AND THEY DID OIL CONSUMPTION TEST AND REPLACED CRANKCASE BREATHER VALVE AND FRONT MAIN SEAL & ECM UPDATE. HIGH OIL CONSUMPTION CONTINUED, DEALER STATED THAT IT WAS ACCEPTABLE AS LONG AS IT WAS 1200 OR MORE PER 1/4 QT OF OIL. I HAVE COMPLAINED SEVERAL TIMES AND DEALER SAYS IT IS NORMAL FOR THE CAR. NOW, I AM PAST MY WARRANTY AND THE CAR IS CONSUMING 1/4 QUART OIL TO 760 MILES. AFTER SOME RESEARCH ON INTERNET FOUND THAT MANY PEOP…

Owner-reported narrative. 93,000 miles reported. Look up ODI 10575201 at NHTSA ↗

Owner report 10594710 · 2014-05-29 (May 29, 2014)

VEHICLE IS BURNING AND CONSUMING OIL. I TAKE TO DEALER FOR OIL CHANGES AND LAST ONE INDICATED GREAT. EVERY 4 DAYS I HAVE TO PUT A QUART OF OIL IN THE TRUCK. I ONLY HAVE 67,000 MILES AND NO WARRANTY. AUDI ISN'T TAKING RESPONSIBILITY FOR THE CAR. AND THERE ARE NO BULLETINS OR RECALLS FROM AUDI ALTHOUGH I'VE READ NUMEROUS POST ABOUT OIL CONSUMPTION IN THE AUDI Q5. *TR

Owner-reported narrative. 67,000 miles reported. Look up ODI 10594710 at NHTSA ↗

Owner report 10595254 · 2014-05-31 (May 31, 2014)

I PURCHASED A CERTIFIED PREOWNED AUDI Q5 LAST MARCH 2013. THE VEHICLE WAS RUNNING FINE. NO PROBLEMS OR CONCERNS. I TOOK THE VEHICLE TO AN AUDI DEALER IN FEBRUARY 2014 FOR AN ANNUAL SERVICE AND ALSO IN MARCH 2014 FOR MY YEARLY INSPECTION/EMISSIONS TESTING. ON APRIL 2014, I HAD LOSS THE VEHICLE DUE TO AN UNKNOWN FIRE THAT HAD STARTED IN THE CAR. YES, MY CAR WAS ENGULFED IN FIRE! PRIOR TO THIS FIRE, I HAD NO PROBLEMS OR MESSAGES ON MY DASHBOARD OR SMELLED SMOKE WHILE I HAD DROVE THE CAR. THE CAR WAS RUNNING FINE UP UNTIL THAT DAY. I HAVE NO…

Owner-reported narrative. 55,975 miles reported. Look up ODI 10595254 at NHTSA ↗

Recall history

5 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

16V078000 · Air Bags:Frontal:Driver Side:Inflator Module

Reported: 2016-02-10 (February 10, 2016)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.

NHTSA campaign record ↗
16V660000 · Fuel System, Gasoline:Delivery:Fuel Pump

Reported: 2016-09-13 (September 13, 2016)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2012 Audi Q5, and 2007-2012 Audi Q7 vehicles equipped with gasoline engines. The fuel pump flange on the affected vehicles may crack, allowing fuel to leak.

Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Audi will notify owners, and dealers will inspect the flange, replacing any flanges that are cracked. If the flange is not cracked, dealers will clean the pump flange and install a butyl rubber band to protect the pump. These repairs will be made free of charge. The recall began November 9, 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20W9.

NHTSA campaign record ↗
17V001000 · Air Bags:Side/Window | Visibility:Sun/Moon Roof Assembly

Reported: 2017-01-03 (January 3, 2017)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2011-2017 Audi Q5 vehicles. The sunroof drainage system may allow water to soak into the foam surrounding the side head air bag inflator canister resulting in the corrosion of the canister. If this happens, the corrosion can weaken the canister and the inflator could fracture without air bag deployment, propelling fragments into the passenger compartment, striking and causing serious injury to vehicle occupants.

Consequence: An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Audi will notify owners, and dealers will inspect the inflator and either coat it or replace it, as necessary, after removing the surrounding foam, free of charge. The recall is expected to began March 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69P1.

NHTSA campaign record ↗
18V082000 · Air Bags:Frontal:Driver Side:Inflator Module

Reported: 2018-01-30 (January 30, 2018)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2006-2013 Audi A3, 2007-2009 A4 Cabriolet and S4 Cabriolet, 2008 RS4 Cabriolet, 2009-2012 Q5, and 2010-2012 Audi A5 Cabriolet and S5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Remedy: Audi will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began February 23, 2018. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 69R6. Note: This recall partially supersedes recall 16V-078.

NHTSA campaign record ↗
18V818000 · Fuel System, Gasoline:Delivery:Fuel Pump

Reported: 2018-11-19 (November 19, 2018)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2007-2012 Audi Q7 and 2009-2012 Audi Q5 vehicles, previously repaired under NHTSA recall 16V-660. These vehicles were previously repaired with an interim repair of installing butyl tape to the fuel pump flange, until replacement remedy parts became available.

Consequence: The butyl tape may not prevent fuel from leaking. A fuel leak in the presence of an ignition source can increase the risk of a fire.

Remedy: Volkswagen will notify owners, and dealers will replace the fuel pump flange and install butyl tape, free of charge. The recall began December 28, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20BJ.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

143 unique complaints in this selection. Analysis snapshot: 2026-09-30.

46.9%Usable mileage67 / 143 records
100.0%Valid incident date143 / 143 records
100.0%Valid filing date143 / 143 records
100.0%Ordered incident and filing dates143 / 143 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component201220132014201520162017201820192020202120222023202420252026
Engine
4728.0%
ODI 10465792 · 1,372 mi

ENTERING MY GARAGE, ABOUT HALFWAY IN THE CAR SUDDENLY ACCELERATED FORWARD; I HAD MY FOOT ON THE BRAKE WHILE ENTERING AND IMMEDIATELY PUSHED DOWN HARD, THE CAR SKIDDED AND STOPPED; I IMMEDIATELY PUT THE CAR IN NEUTRAL AND THE ENGINE REVVED UP TO BETWEEN 4000 AND 5000 RPMS, AND THEN QUICKLY DROPPED BACK TO NORMAL IDLE. JUST BEFORE REACHING THE HOUSE AND THE GARAGE INCIDENT, THE CAR MOMENTARILY SPEEDED UP AND THEN CAME BACK TO NORMAL SPEED. I WAS GOING ABOUT 15 MPH AND IT ALL HAPPENED SO SUDDENLY I DIDN'T REALIZE WHAT HAD HAPPENED. IT WASN'…

Look up ODI 10465792 at NHTSA ↗

3337.1%
ODI 10522431 · 2,000 mi

UNEXPECTED BRAKING. I AT ONCE PULLED OFF THE ROAD INTO A DRIVEWAY AND ATTEMPTED TO PLACE THE VEHICLE IN PARK BUT WAS UNABLE TO SHIFT OUT OF DRIVE. I EVENTUALLY WAS ABLE TO STOP THE ENGINE WITH THE SHIFTER STILL IN DRIVE. I CONTACTED THE DEALERSHIP AND ROADSIDE ASSISTANCE. THE VEHICLE WAS TOWED TO THE DEALERSHIP. AFTER 3 DAYS AT THE DEALERSHIP, I WAS TOLD THAT DIAGNOSTIC TESTS DID NOT REVEAL ANY PROBLEM AND THAT THE DEALERSHIP WAS UNABLE TO RECREATE THE PROBLEM. THE VEHICLE HAS BEEN RETURNED TO ME AND I AM AWAITING FURTHER COMMUNICATION FR…

Look up ODI 10522431 at NHTSA ↗

3634.3%
ODI 10637126 · 1,046 mi

THIS IS BRAND NEW AUDI Q5 I PURCHASED ROUGHLY A MONTH EARLIER. WHILE DRIVING ON THE FREEWAY, MULTIPLE CARS BEGAN HONKING AND WAVING AT US. I PULLED OFF THE FREEWAY AND WAS NOTIFIED THAT BLACK SOME WAS APPEARING FROM THE REAR OF THE VEHICLE. I NOTIFIED THE MANUFACTURER OF THE ISSUE AND THEY TOWED THE CAR TO THE NEAREST DEALERSHIP FOR SERVICE. THE SERVICE CREW DID CONFIRM AN ISSUE WITH THE ENGINE. A WEEP HOLE WAS FOUND ON SIDE OF TRANSMISSIONS THAT WAS LEAKING OIL WHICH CAUSED BLACK SMOKE TO APPEAR FROM THE ENGINE. THE SERVICE TEAM ENDED U…

Look up ODI 10637126 at NHTSA ↗

3838.4%
ODI 11097223

TL* THE CONTACT OWNS A 2015 AUDI Q5. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER (AUDI TYSONS CORNER, 8598 LEESBURG PIKE, VIENNA, VA 22182) WAS CONTACTED AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Look up ODI 11097223 at NHTSA ↗

2633.8%
ODI 11102373

TL* THE CONTACT OWNS A 2016 AUDI Q5. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE DEALER (AUDI OF SAN DIEGO, [phone removed]) WAS CALLED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Look up ODI 11102373 at NHTSA ↗

1945.2%
ODI 11102390

TL* THE CONTACT OWNS A 2017 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (AUDI LAKELAND, 1215 GRIFFIN RD, LAKELAND, FL 33805, [phone removed]) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. …

Look up ODI 11102390 at NHTSA ↗

3115.1%
ODI 11076013 · 4,600 mi

WHILE DRIVING DOWN THE EXPRESSWAY IN CHICAGO, TRANSMISSION, AND ALL SAFETY FEATURES COMPLETELY SHUT OFF. PRESSING ON ACCELERATOR HAD NO EFFECT, AND WITH LIMITED STEERING WAS ABLE TO PULL TO ROADSIDE BARELY MISSING HIGH-SPEED TRAFFIC. EXPRESSWAY ROADSIDE IS NARROW, SO WAS NEARLY HIT BY MANY CARS WHILE WAITING FOR TOW SERVICE. CAR WOULD NOT RESTART AND WITH FULL ELECTRONIC TRANSMISSION, NO ABILITY TO PUT INTO NEUTRAL. AUDI ROADSIDE ASSISTANCE DID NOT PROVIDE TIMELY TOW SERVICE. EXTREMELY DANGEROUS AND UNSAFE.

Look up ODI 11076013 at NHTSA ↗

917.3%
ODI 11453048

I received a Safety Recall from Audi of America for my 2019 Audi Q5, I am pleased that the recall is being done. However, the description of what could happen, in the Safety Recall letter, should water enter the Gateway Module does not describe what happen to me when the Gateway Control Module got wet from liquid spilled in the backseat of my car. The 2nd paragraph under “ What is the Issue “ states in part, “ The vehicle remains steerable and the brake system is fully operable. The engine goes into emergency mode and remains in operation …

Look up ODI 11453048 at NHTSA ↗

416.0%
ODI 11421025

On July 14, 2020, my daughter and I drove my leased Audi Q5 to Cari’s sister’s home. As I pulled in the driveway, and before I turned off the vehicle and exited the car, smoke began to billow from the engine compartment and enter the interior. My daughter and I were suddenly engulfed by white smoke, and evacuated the vehicle immediately. With the use of a garden hose and fire extinguishers, my sister, brother-in-law, and I were able to subdue the fire until the fire department arrived and extinguished it fully. My Audi Q5 was totaled due to thi…

Look up ODI 11421025 at NHTSA ↗

1723.3%
ODI 11386836 · 600 mi

Q5 HAS A VERY SERIOUS DEFECT, THAT IS, THERE IS A GATEWAY MODULE LOCATED UNDER THE REAR SEAT CUSHION/CUP HOLDER. ALL OF THE COMMUNICATIONS TO ALL THE CONTROLLERS GO THROUGH THIS LITTLE BOX. IF WATER SPILLS, IT COLLECTS AROUND THE GATEWAY AND CORRODES IT, WHICH WILL SHUT DOWN THE CAR. THIS SHUTDOWN OCCURRED WHILE I WAS DRIVING MY FAMILY. LOST ALL POWER, ENGINE, ELECTRICAL, EVERYTHING. BARELY COASTED OUT OF THE ROADWAY. THIS IS A DESIGN FLAW TO LOCATE THIS SENSITIVE MODULE UNDERNEATH REAR CUP HOLDERS AND WILL LEAD TO DANGEROUS SITUATIONS FOR PEOP…

Look up ODI 11386836 at NHTSA ↗

418.2%
ODI 11561326

Vehicle had first oil change at 10K miles on 1/1/2023 In April of 2023 started noticing smoke and a burning smell coming out of the engine, took car in to dealership. They stated on 4/25/2023 that there was a "small oil leak," and that they repaired and cleaned up the leakage but they wanted to drive the vehicle once more before they released it to me. I have this all in a text message. 12/20/2023 took vehicle in for 20K service and they said there is a major leakage they said in a video they sent me: "found lots of oil on top of the engi…

Look up ODI 11561326 at NHTSA ↗

716.3%
ODI 11524100

On 21 April 2023 while driving on a highway, the US specification 2023 Audi Q5 engine began to make noise and a yellow engine warning light came on. During the process of moving the vehicle off the highway to a safe location to stop, the engine began to progressively lose power and the noise became much more noticeable and distinctly sounded like metal on metal. The Audi repair shop provided a report of diagnostic tests run but did not open the engine for further inspection. The repair shop ordered a replacement engine. Due to delays in deliver…

Look up ODI 11524100 at NHTSA ↗

15.0%
ODI 11595471

The dash board lights all came on, windows rolled down, car could not be controlled and couldn’t put the gear in park. After further research on the internet, I found that there was a recall on 288,000 Q 5s in 2021 because of this issue. Dealer said the “gateway system” that controls all the communication died and they had to replace it. I think the 2021 issue is not completely resolved.

Look up ODI 11595471 at NHTSA ↗

511.9%
ODI 11706733

On December 22nd i got into the vehicle and a few errors popped up which consisted of “loose wheel warning malfunction” “brakes: limited functionality drive with causation” “active front assist and emergency assist unavailable”. I called the nearest dealer and was told it’s ok to drive it’s just a software glitch and if i don’t feel comfortable driving i should take it to the dealer and come back tomorrow for a loaner since service was closed already. So i proceeded to drive home, about 10 minutes into the drive a warning for the coolant came …

Look up ODI 11706733 at NHTSA ↗

133.3%
ODI 11744665

Vehicle purchased new off the showroom floor with 22 miles, driven locally only and garage kept. At 270 miles, upon starting the vehicle the engine was shaking and idling rough exactly like a misfiring cylinder would. The check engine light immediately turned on and started flashing and the engined bogged down and stopped. The dealership towed it to their shop and witness the rough idle themselves. When diagnosing the fault, it was confirmed 3 cylinders were misfiring due to "catalytic converter sensor" that triggered the engine to misfire for …

Look up ODI 11744665 at NHTSA ↗

Air Bags
8550.6%
ODI 10861099

*** TAKATA RECALL *** I AM FILING A COMPLAINT WITH NHTSA BECAUSE I FEEL I AM DRIVING A, SO TO SPEAK, "LOADED GUN." I FIND IT COMPLETELY IRRESPONSIBLE THAT MY VEHICLE MAKER, AUDI, AS WELL AS TAKATA, HAVE NOT REACHED OUT TO ME REGARDING A VERY SERIOUS DEFECT IN MY CAR. AS YOU ARE WELL AWARE, THIS IS A PROBLEM THAT HAS LED TO SERIOUS HARM AND DEATH, YET, BY SHEER COINCIDENCE, I JUST SO HAPPENED TO STUMBLE UPON THIS STORY AND FIND THAT MY CAR IS ONE OF THE AFFECTED. TO MAKE MATTERS WORSE, I FIND OUT THAT THERE IS NO REMEDY TO THIS PROBLEM. NEITH…

Look up ODI 10861099 at NHTSA ↗

11.1%
ODI 11467537

I took my vehicle to Audi South Austin on 6/1/22 regarding my A/C and back up camera not working, continuous oil consumption issue, passenger air bag light turning on, and RPM higher than normal while idling. Christina Turner told me that the wait for my car to be service was 3-4 weeks. She quoted me a price of $275 for each diagnostic test. I mentioned a recall regarding the auxiliary heater and she told me that the recall had previously been completed. I asked her if there was a warranty and she mentioned that it was 12 months/ 12,000 mil…

Look up ODI 11467537 at NHTSA ↗

32.9%
ODI 11096476 · 41,296 mi

TL* THE CONTACT OWNED A 2014 AUDI Q5. THE CONTACT STATED THAT THE VEHICLE WAS STRUCK BY ANOTHER VEHICLE ON THE REAR PASSENGER SIDE BUMPER. THE CONTACT'S VEHICLE ROLLED OVER SEVERAL TIMES AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT AND FRONT PASSENGER WERE INJURED AND TRANSPORTED TO THE HOSPITAL. THE DRIVER OF THE OTHER VEHICLE WAS ALSO INJURED, BUT IS WAS UNKNOWN IF MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT NOTIFIED. THE FAI…

Look up ODI 11096476 at NHTSA ↗

22.0%
ODI 10981352

TL* THE CONTACT OWNS A 2015 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V001000 (VISIBILITY, AIR BAGS). THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. A REPAIR APPOINTMENT WAS SCHEDULED, BUT THERE WAS NO TIMEFRAME FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Look up ODI 10981352 at NHTSA ↗

56.5%
ODI 10882324 · 4,900 mi

"TAKATA RECALL" AND VISIBILITY I WAS INVOLVED IN AN ACCIDENT ON 6/30 DRIVING 2016 AUDI Q5 TAKING A LEFT HAND TURN. BEFORE MAKING THE TURN I ENSURED NO ONE WAS COMING FROM THE OPPOSITE DIRECTION AS I HAD A SOLID GREEN LIGHT. WHEN I WAS HALF WAY THROUGH THE INTERSECTION THEN SUDDENLY A CAR FROM NO WHERE CAME AND HIT MY CAR ON THE FRONT PASSENGER SIDE IN A SPEED OF AT LEAST 45 MPH. MY CAR WAS DRAGGED FOR SEVERAL METERS AND FINALLY STOPPED ON THE SIDEWALK AND THE FRONT PART IS COMPLETELY DAMAGED. I WAS SURPRISED TO SEE THAT THE AIRBAGS DIDN'T DE…

Look up ODI 10882324 at NHTSA ↗

37.1%
ODI 11030790 · 8,200 mi

WE REAR-ENDED A SEMI TRUCK WHILE DRIVING ON A HIGHWAY AS TRAFFIC BEGAN TO SLOW . THE ENTIRE FRONT END OF OUR VEHICLE WAS BADLY DAMAGED. THE AIRBAGS DID NOT DEPLOY AND THE PRETENSIONERS ON THE DRIVERS SEATBELT DID NOT ENGAGE . THE SPEED AT WHICH WE WERE TRAVELING IS UNKNOWN BUT LIKELY MORE THAN 15 MILES PER HOUR AND LESS THAN 40 MILES PER HOUR. THE DRIVER LOOKED AWAY FROM THE ROAD BRIEFLY AND REAR-ENDED THE TRUCK AHEAD . WE ARE EXTREMELY CONCERNED THAT OUR AIRBAGS AND SEATBELT DID NOT ENGAGE. THE DRIVER HIT HER HEAD ON THE STEERING WHEEL AND T…

Look up ODI 11030790 at NHTSA ↗

136.3%
ODI 11388901 · 45,000 mi

CAR STATIONARY ON HIGHWAY AFTER TRAFFIC CAME TO A STOP DUE TO A TRAFFIC INCIDENT AHEAD. REAR ENDED BY VEHICLE GOING IN EXCESS OF 40MPH. CAR PUSHED INTO CAR IN FRONT (CAR 3), SPUN AROUND AND HIT THE SAME CAR (CAR 3) IN THE FRONT. AIRBAGS DID NOT DEPLOY. BOTH DRIVER AND PASSENGER WERE ADMITTED TO THE HOSPITAL WITH INJURIES.

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35.8%
ODI 11390728 · 22,000 mi

VEHICLE KEEPS STATING SAFETY SYSTEM MALFUNCTION. THE PASSENGER AIRBAG CONTINUES TO TURN ON AND OFF WHILE DRIVING. EVEN WHEN MANUALLY SHUT OFF THROUGH GLOVE BOX, THE ALERT CONTINUES TO OCCUR WHILE DRIVING.

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00.0%

No examples available for this selection.

11.4%
ODI 11459647

After conducting a $10k forensic review on the car, they found out that the computer was infected with malware and that that vehicle will always put out fm transmitters to get into your cellular devise to hack it Unfortunately, this is the case for this bricked...Need a replacement with transferring the lease over to a similar priced vehicle.

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00.0%

No examples available for this selection.

37.0%
ODI 11568650

This is in line with the 2023 Audi Q5 (VIN: [XXX] with only 4k miles on the odometer), which has several system malfunctioning errors that populate periodically. The same error occurred while running on the first day I collected this Audi Q5 from Audi Dallas showroom on [XXX]. This error was permanent and appeared every time i started the vehicle. As suggested by the Audi Dallas service department, I returned the car for review on the same day i bought it. After nearly two weeks, the car was returned to me, and it was highlighted that there c…

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00.0%

No examples available for this selection.

49.5%
ODI 11720316

The air bag keeps showing it's not working and that's it's turned off, there's a driving system malfunction, and warning lamp flashing emissions-related fault malfunction are not working. It is a brand-new car and after 2 months, all the malfunction lights keep showing so we went to the Audi dealership and they said they have ordered the parts from Germany, but it has almost been 2 months, and they still don't know when it will arrive.

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00.0%

No examples available for this selection.

Electrical System
53.0%
ODI 10629317 · 12,000 mi

TL* THE CONTACT OWNS A 2012 AUDI Q5. WHILE THE VEHICLE WAS IDLING AT A TRAFFIC LIGHT, THE "CHANGE KEY BATTERY" WARNING INDICATOR ILLUMINATED AND THE ENGINE STALLED. THE VEHICLE WOULD NOT RESTART WHILE THE KEY WAS IN THE IGNITION; HOWEVER, IT RESTARTED WHEN THE KEY FOB WAS PRESSED. THE FAILURE ONLY OCCURRED ONCE. THE DEALER STATED THAT THIS TYPE OF FAILURE OCCURRED WHEN THE BATTERY INSIDE THE KEY FOB WAS NOT CHARGED. THE KEY FOB WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.

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910.1%
ODI 10681204 · 1,000 mi

THE SPEAKERS IN THE AUDIO SYSTEM RANDOMLY EMIT A VERY LOUD POP! THIS NOISE HAPPENS EVEN WITH THE VOLUME OF THE ENTERTAINMENT SYSTEM ALL THE WAY DOWN AND ALSO HAPPENS WHEN RADIO OR ANY AUDIO IS PLAYING. THE NOISE IS VERY STARTLING! *TR

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98.6%
ODI 11063274

DRL (DAYTIME RUNNING LIGHTS) BURN OUT PREMATURELY.

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44.0%
ODI 11056281

IM SEEING A LOT OF RECALLS ON 2015 AUDI Q5 AND IM AFRAID OF GOING OUT WITH THE CAR. I SPOKE WITH AUDI GUYS AND EXPLAINED ABOUT THE SITUATION BUT THEY ARE TALKING RUDE. WHAT EVER THE RECALL THEY MENTIONED AND THEY MENTIONED IN THE DOCUMENT SAYING THAT THE CAR CAN RESULT TO FIRE AND THIS IS DANGEROUS TO THE CUSTOMERS.

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1013.0%
ODI 10794647 · 600 mi

WHEN STARTING NEW 2016 Q5 PREMIUM PLUS, WARNING LIGHT CAME ON, INDICATING THAT REAR HATCH IS OPEN, CAUSING REAR BRAKE LIGHTS TO NOT FUNCTION AND DOOR LOCK SIGNAL NOT TO SOUND. DEALER REPLACED REAR HATCH LATCH AND COMFORT CONTROL UNIT J393, AFTER THE THIRD VISIT TO THEM FOR THE SAME COMPLAINT.

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49.5%
ODI 11144186

RECEIVED A RECALL RELATED TO ELECTRIC COOLANT PUMP IN JUNE. PARTS NOT AVAILABLE. CALLED MY DEALER PRINCETON AUDI AND NO HELP. RECEIVED SECOND NOTICE REGARDING THIS IN SEPTEMBER, THAT AUDI HAD AN 'INTERIM FIX" AND ADVISED ME TO CONTACT PRINCETON AUDI AGAIN. I DID, BUT THEY DID'T HAVE THE PART FOR THE 'INTERIM FIX' EITHER. I HAVE CALLED THEM 3 TIMES AND NOW AM ON A WAITING LIST WITH OVER 100 NAMES. AUDI APPARENTLY IS NOT MAKING THESE PARTS FAST ENOUGH, AND IN THE MEANTIME, WE ARE ADVISED TO KEEP THE CAR OUT OF THE GARAGE... WINTER IS COMING…

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7436.1%
ODI 11092612

HEY, IM CARMEN, IM GERMAN AND I M DIPLOMATIC, I WORK AT THE PERMANENT MISSION OF GERMANY FOR THE UNITED NATIONS TILL MARCH 2019. MY QUESTION IS, I WANT TO BRING A AUDI Q5 , BRAND NEW MODEL , A GERMAN MODEL, FROM GERMANY TO NEW YORK. AND AFTE MY JOB IN 2019, I WANT TO TAKE IT BACK TO GERMANY. IS THERE ANY PROBLEM?? MUST I CHANGE ANY STUFF BECAUSE OF OTHER SAFETY RULES OR SOMETHING? OTHER LIGHTS, MILES PER HOUR, ELECTRICITY?

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1223.1%
ODI 11354984 · 2,000 mi

2017 AND NEWER AUDI VEHICLES WITH REAR CROSS TRAFFIC ALERT AND POSSIBLY THOSE WITH JUST AUDI PRE-SENSE ARE EXTREMELY FREQUENTLY GENERATING FALSE POSITIVES WHEN REVERSING. THE SYSTEM IS INCORRECTLY SENSING AN OBJECT AND ACTIVATING THE PARKING BRAKE TO AVOID A COLLISION. THIS RESULTS IN A SUDDEN VEHICLE JERK, BRAKES SCRAPING, AND IMMEDIATE CONFUSION FOR THE DRIVER. I HAVE PERSONALLY EXPERIENCED THIS ON NUMEROUS OCCASIONS WHEN REVERSING AND HAVE ATTACHED DOZENS OF COMPLAINTS SHOWING THIS IS A WIDESPREAD FAULT IN THE DESIGN OF THE SYSTEM. IT IS F…

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832.0%
ODI 11322405 · 150 mi

OVERALL PROBLEM: AUDI Q5 2020 APPEARS TO HAVE A COMPUTER MALFUNCTION THAT INSTANTLY DISABLES ALL SYSTEMS. VEHICLE 'SHUT ITSELF OFF' AT A BRIEF STOP AND BECAME VERY DIFFICULT TO CONTROL, ROLLING INTO INTERSECTION. DETAILS: I STOPPED CAR AT RESIDENTIAL NEIGHBORHOOD STOP SIGN (BRIEF AND COMPLETE STOP, NO WAIT), IMMEDIATELY READY TO PROCEED FORWARD. AUDI'S 'AUTO STOP/START' FEATURE SHUT OFF THE ENGINE, THEN IMMEDIATELY ALL ELECTRONICS SHUT DOWN. THE CAR BASICALLY 'TURNED ITSELF OFF.' VEHICLE THEN BEGAN DRIFTING/COASTING INTO INTERSE…

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2432.9%
ODI 11386836 · 600 mi

Q5 HAS A VERY SERIOUS DEFECT, THAT IS, THERE IS A GATEWAY MODULE LOCATED UNDER THE REAR SEAT CUSHION/CUP HOLDER. ALL OF THE COMMUNICATIONS TO ALL THE CONTROLLERS GO THROUGH THIS LITTLE BOX. IF WATER SPILLS, IT COLLECTS AROUND THE GATEWAY AND CORRODES IT, WHICH WILL SHUT DOWN THE CAR. THIS SHUTDOWN OCCURRED WHILE I WAS DRIVING MY FAMILY. LOST ALL POWER, ENGINE, ELECTRICAL, EVERYTHING. BARELY COASTED OUT OF THE ROADWAY. THIS IS A DESIGN FLAW TO LOCATE THIS SENSITIVE MODULE UNDERNEATH REAR CUP HOLDERS AND WILL LEAD TO DANGEROUS SITUATIONS FOR PEOP…

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731.8%
ODI 11568718

The charging cable and outlet the charging cable was plugged into caught on fire about 1 year ago. I had to replace the wiring and outlet and purchase a new cable which is now an open recall and apparantly still defective.

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1023.3%
ODI 11530390

My wife and I were in the 2023 Audi Q5 with 1000 miles. I had complained to the dealer and manufacturer that this car was unsafe to drive. On June 9, 2023 I was driving slowly in my community. I tried to stop at a stop sign. NO brakes then at the same time the car had unintended sudden acceleration. We had no control, no brakes and hit a fence and shrubbery and cement fence. All airbags deployed.

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210.0%
ODI 11595471

The dash board lights all came on, windows rolled down, car could not be controlled and couldn’t put the gear in park. After further research on the internet, I found that there was a recall on 288,000 Q 5s in 2021 because of this issue. Dealer said the “gateway system” that controls all the communication died and they had to replace it. I think the 2021 issue is not completely resolved.

Look up ODI 11595471 at NHTSA ↗

1945.2%
ODI 11683944

The car floods with excess fuel after idling for a short period of time resulting in multiple misfires and violent vibration. The car will not restart and will need to be towed. In traffic jams, the car can fail stranding motorists and creating a very unsafe situation. The problem has been verified by the dealership. Apparently, it is a known issue with the new Audi Q5 and they do not have a viable solution. They said to put the car in neutral and rev the engine to try and burn excess fuel. However, once the misfires start, it’s probably too…

Look up ODI 11683944 at NHTSA ↗

133.3%
ODI 11754304

While driving my 2026 Audi Q5, the instrument cluster display went completely black twice while the vehicle was in motion, eliminating my speedometer and all warning indicators. Separately, during another drive, the vehicle displayed "Suspension: malfunction! Safely stop vehicle" on two occasions within minutes of each other, at approximately 15 mph and 17 mph, each accompanied by illuminated ABS and BRAKE warning lights. Immediately after, the odometer failed, displaying dashes instead of mileage, and the display spontaneously switched from mi…

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Unknown Or Other
106.0%
ODI 10863077 · 40,000 mi

MY HUSBAND AND I WERE DRIVING IN MY 2012 AUDI Q5 ON THE HIGHWAY ON MAY 4 WHEN THE SUNROOF SHATTERED, DROPPING GLASS ALL OVER THE INTERIOR OF THE CAR AND US. THERE WERE NO OTHER VEHICLES AHEAD OF OR NEXT TO US, NO OVERPASSES, NO PEOPLE... THE SUNROOF BLEW OUT FROM THE INSIDE AND THE VEHICLE BEHIND US SWERVED AS GLASS FLEW AT THEIR CAR. WE WERE TRAVELING AT 75 MPH, THE LEGAL SPEED FOR THE ROAD. THE TEMPERATURE WAS A MODERATE 73 DEGREES F. THE CAR JUST TURNED OVER 40,000 MILES AND THE WARRANTY EXPIRED ON JAN. 31. THE CAR IS KEPT IN THE GARAGE AT H…

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77.9%
ODI 10995822 · 36,000 mi

THE GLUE THAT HOLDS THE PANORAMA SUN-SHADE TO THE SIDE RAILS FAILS IN HOT CLIMATES. SEPARATION FROM THE SIDE RAIL GUIDES CAUSES THE SUN-SHADE TO CATCH AND TEAR. THIS PART CANNOT BE REPAIRED AND MUST BE REPLACED AT THE COST OF $1500+. I CONTACTED AUDI AND WAS INFORMED THAT THE FAILURE OF THE GLUE IS NOT A COMMON ISSUE DESPITE FINDING DOZENS OF SIMILAR COMPLAINTS ONLINE AND FINDING LOCAL REPAIR SHOPS THAT REPORT REPLACING DOZENS OF SUNSCREENS PER YEAR FOR EXACTLY THIS REASON. I TRULY BELIEVE THIS IS A MANUFACTURER DEFECT AND SHOULD BE TREATED AS …

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1110.5%
ODI 10967403 · 64,000 mi

TAKATA RECALL MILDEW ODOR RESULTING FROM WATER LEAKING IN

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1414.1%
ODI 10736188 · 8,900 mi

THE FRONT WINDSHIELD CRACKED FROM THE INSIDE FROM THE PRESSURE OF MY PASSENGERS FOOT. THE PASSENGER IS A 130LB FEMALE WITH NO EXTRAORDINARY PHYSICAL CAPABILITY. THE CRACK SPREAD QUICKLY AND PLACED ALL THE OCCUPANTS IN DANGER. THERE WAS ZERO IMPACT ON THE OUTSIDE OF THE GLASS. THE CRACK COULD NOT BE FELT FROM THE OUTSIDE OF THE GLASS, ONLY FROM THE INSIDE. THIS WAS THE SECOND TIME THIS HAS OCCURRED. THE FIRST TIME THE DEALER STATED THAT IT MUST HAVE BEEN A COINCIDENCE THAT THE WINDSHIELD CRACKED AT THE SPOT AT WHICH MY PASSENGERS TOE WAS AN…

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1114.3%
ODI 10916059 · 10,376 mi

ON AUGUST 11, 2016 I PURCHASED FROM AUDI TYSONS CORNER, LOCATED AT 8545 LEESBURG PIKE, VIENNA, VA 22182, A 2016 AUDI QUATTRO FOR $42,040.00 [EXHIBIT F]. I TRADED IN MY 2007 BMW X3 [EXHIBIT I] FOR $5,000 (I SIGNED THE TITLE OVER TO AUDI TYSONS CORNER ON SAME DATE) WITH A REMAINING BALANCE FOR THE AUDI TO BE PAID IN CASH $39,425.92; WHICH I PAID IN FULL BY PERSONAL CHECK ON SAME DATE [EXHIBIT E]. THE AUDI HAD 10,376 MILES ON IT AT TIME OF PURCHASE [EXHIBIT H] AND LO JACK [EXHIBIT G]. IT HAS BEEN OVER TWO MONTHS AND I STILL HAVE NOT RECEIVE…

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37.1%
ODI 11098684 · 20 mi

I AM CONCERNED ABOUT THE LACK OF VIABILITY OF THE DUE TO THE POSITIONING OF THE DRIVERS SIDE MIRROR IN THE AUDI A5 SUV. THE MIRROR IS VERY LARGE AND BLOCKS THE ABILITY TO SEE VEHICLES ON THE LEFT WHEN STOPPED AT A STOP SIGN, ESPECIALLY SML SPORTS CARS OR VEHICLES ON AN ANGLE IF THERE IS A SLIGHT HILL. SMALL PERSONS WILL BE MORE AFFECTED BY THIS THAN OTHERS. I HAVE HAD MANY CLOSE CALLS BECAUSE THE CAR WAS BEHIND THE MIRROR. ALSO THERE IS A BLIND SPOT WHEN USING THE VEHICLE DETECTION SYSTEM ON THE FREEWAY; IF THE APPROACHING VEHICLE IS HALF W…

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4421.5%
ODI 11064060 · 140 mi

MY VEHICLE HAS A SAFETY FEATURE CALLED AUDI PRESENCE. MY NEW VEHICLE Q5 PRESTIGE (LESS THAN 150 MILES, JUST 6 DAYS OLD) HAD MALFUNCTIONED WITH AN UNEXPECTED AUTOMATIC BREAK ON JAN 17TH 2018 AT AROUND 7:29PM CENTRAL TIME WHILE ON SERVICE ROAD OF HIGHWAY 114 GOING TOWARDS WEST (STRAIGHT ROAD IN MOTION) BEFORE REACHING THE INTERSECTION OF FREEPORT IN IRVING, TX. THERE WAS NOTHING IN THE STREET THAT COULD BE IDENTIFIED AS AN OBJECT THAT WOULD CAUSE A COLLISION OR ANY KIND OF ACCIDENT. THE SUDDEN BREAK REALLY CAUSED A MENTAL SHOCK TO ME. I WAS LUCK…

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59.6%
ODI 11527608

Sunroof exploded--no sign of rock (not near overpass), gun shot, bird,etc. It just blew up at highway speed on 6/17/2023 near milepost 98 on I-55 south near Cape Girardeau MO. Fortunately the interior cloth sunshade prevented glass from entering the vehicle. We were at risk from the shock of the situation and the possibility of glass debris (but see above). No warning, no inspections.

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520.0%
ODI 11465067

Sun roof exploded for no reason. No rock hit it, driving on the highway with no other cars around

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811.0%
ODI 11434472

My 2021 Audi Q5 has a manufacturing recall (Safety Recall 42L1 - Rear Axle Trailing Arm Lock Nut) on it and my dealer cancelled my appointment and informed me that they will not perform the recall repair unless I schedule (something that I have to pay for) at the same time - they will not perform the recall repair otherwise. This was the Audi Minneapolis dealership located at 9393 Wayzata Blvd, Golden Valley, MN 55426. I was told that this needed to be reported to you guys.

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418.2%
ODI 11631507

I started the car and , put it in reverse and the rear back up camera never turned on as required when backing up today. Rear camera didnt activate but the parking light on the audi was red as usual indicating it was activated. However the screen just went to its default app page (settings, carplay, etc.) I was unable to see pedestrians as I backed out of the grocery shopping center parking spot. Yes. Audi dealership keeps telling me there is no update and that my software version 3606 is the latest software( I have told the dealer, I have a b…

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920.9%
ODI 11569788

My wife was pulling into a parking spot when all of a sudden the cars engine accelerated causing the car to jump one curb, hit a step and striking a pole before finally the brakes stopped the car from going through a storefront. None of the safety crash features stopped the vehicle. My wifes foot was on the brake, not the accelerator. Previously we had the vehicle in for service to reset the computer that kept freezing. Unfortunately we did not research Audi in detail before we bought. Since this occurrence, we have seen that some of Audi'…

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15.0%
ODI 11719688

02 January 2026 11,910 Continuous error Audi connect installation; error during installation. Error during installation. Please contact support.

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37.1%
ODI 11709656

I bought the car on September 2, 2025. The car has been in the dealer 5 times. The last one started on December 2, 2025, and still in the dealer as of today (January 8, 2026) no solution has been found. Most of the time is having problem with the technology in the car. I cannot even drive it. It has problem with cameras, Traffic sign recognition, adaptive cruise assistant, adaptive light malfunction, headlight assistant malfunction, Audi active lane assistant malfunction, accessibility service malfunction, driver system malfunction (limite…

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00.0%

No examples available for this selection.

Fuel/Propulsion System
2011.9%
ODI 10500869 · 250 mi

THE DISTANCE BETWEEN THE ACCELERATOR AND BRAKE PEDDLE IS INADEQUATE AND ON MULTIPLE INSTANCES MY FOOT HAS GOTTEN STUCK. IT HAS GOTTEN STUCK WHILE ACCELERATING AND ALSO WHEN GOING TO MOVE MY FOOT OFF THE ACCELERATOR AND ONTO THE BRAKE PEDDLE. *TR

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66.7%
ODI 11006362 · 56,500 mi

WHILE DRIVING 70 MPH ON INTERSTATE 68 THE ENGINE LIGHT WENT ON FOLLOWED BY THE EPC LIGHT. THE CAR LOST SOME POWER AND THE CAR BEGAN TO SPUTTER. BY REDUCING THE CAR SPEED TO 40 MPH I WAS ABLE TO EXIT THE HIGHWAY AND PULL INTO A CAR REPAIR FACILITY IN HAGERSTOWN, MD. I HAS THE CAR TOWED BACK TO THE AUDI DEALER IN TYSONS CORNER, VA. IT WAS DETERMINED THAT ONE OF THE FOUR FUEL INJECTORS HAD FAILED WHICH CAUSED IT TO REMAIN IN THE OPEN POSITION. THE FUEL INJECTOR WAS REPLACED. THE SERVICE FACILITY COULD NOT EXPLAIN WHAT MIGHT HAVE CAUSED THE FU…

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1110.5%
ODI 10598564 · 800 mi

FUEL TANK LEAK. WENT FOR A NORMAL UNEVENTFUL DRIVE FROM HOWARD COUNTY MARYLAND TO VIRGINIA SUBURBS AND CAME HOME BACK AND PARKED IN THE GARAGE ON FRIDAY THE 13TH!. WOKE UP IN THE MORNING TO A GARAGE THAT SMELLED VERY HEAVILY LIKE GAS. LOOKED BELOW THE AUDI Q5 AND SAW A SMALL PUDDLE OF GAS. PARKED THE CAR OUTSIDE THE GARAGE AND CALLED THE DEALERSHIP. THEY ADVISED THAT THIS COULD BE A SAFETY HAZARD AND ASKED TO CALL AUDI ROADSIDE ASSISTANCE FOR A TOW TO THE DEALERSHIP. AUDI ROADSIDE ASSISTANCE ASKED ME TO CALL THE LOCAL FIRE DEPARTMENT TO MAKE S…

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1212.1%
ODI 11004865

TL* THE CONTACT OWNS A 2015 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V298000 (FUEL SYSTEM, GASOLINE) AND TOOK THE VEHICLE TO THE DEALER (JACK DANIELS AUDI OF UPPER SADDLE RIVER LOCATED AT 243 ROUTE 17 SOUTH, UPPER SADDLE RIVER, NJ 07458) FOR THE RECALL REMEDY. THE CONTACT STATED THAT THE FUEL FILTER FLANGE WAS INSPECTED BY THE TECHNICIAN WHO FOUND NO CRACKS, BUT APPLIED PROTECTIVE FILM. THE CONTACT WAS CONCERNED THAT THE FILM WOULD NOT BE DURABLE OR A PERMANENT REPAIR. THE CONTACT REQUESTED THAT THE TECHNICIAN REPL…

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911.7%
ODI 11139709 · 9,000 mi

I PURCHASED A NEW EPA COMPLIANT AUDI Q5 DIESEL ON MARCH 28TH 2018. THE VEHICLE HAD THE EPA EMISSIONS REPAIR COMPLETED. SHORTLY AFTER PURCHASING THE VEHICLE I EXPERIENCED AN INTERMITTENT THROTTLE CONTROL ISSUE. IT PRIMARILY OCCURS AT SLOW SPEEDS. WHEN DRIVING SLOWLY, IF I SUDDENLY ACCELERATE, SUCH AS PASSING AROUND A VEHICLE IN FRONT OF ME, THE THROTTLE WILL NOT WORK, DESPITE MY PRESSING ON THE GAS PEDAL. I HAVE TO REMOVE MY FOOT FROM THE GAS PEDAL AND REAPPLY IT TO GET THROTTLE RESPONSE. I BELIEVE THIS IS AN UNSAFE SITUATION AND SHOULD BE ADD…

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511.9%
ODI 11090234 · 1,800 mi

CHECK ENGINE FUEL SYSTEM ALARM WARNING LIGHT - WITH CAUTION TO DRIVE BELOW 35 MPH AND IMMEDIATELY TO SERVICE CENTER. SERVICE CENTER SAYS THEY FOUND NOTHING WRONG. THEN READ AP REPORT ON FUEL CLOGGING AND FIRES. THIS VEHICLE HAD A PREVIOUS RECALL BUT WE NEVER GOT A WARNING OR LETTER (THEY SENT IT TO AN ADDRESS IN WEST PALM BEACH THAT WE NEVER EVER GAVE THEM OR LIVED AT).

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31.5%
ODI 11128816 · 10,000 mi

THE CAR HAS ABOUT 10K MILES. IT SMELLS LIKE UNBURNT RAW FUEL WHEN THE CAR IS PARKED IN RESIDENTIAL INDOOR GARAGE. WHEN THERE IS NO CAR IN THE GARAGE, THE ODOR IS NOT PRESENT. THE CAR WAS TAKEN TO THE AUDI DEALER BUT THEY CLAIMED THE SMELL CANNOT BE REPRODUCED. IT IS A SAFETY, HEALTH AND ENVIRONMENT ISSUES HENCE REPORTING.

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35.8%
ODI 11644916

When I'm waiting to turn and have to almost stop, there is a lag when I accelerate causing the anticipated time to make the turn longer than expected. Almost caused an accident because car wouldn't go when gas was pushed. Very scary.

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00.0%

No examples available for this selection.

45.5%
ODI 11396809

A PIECE OF METAL IN THE ROADWAY PIERCED MY GAS TANK CAUSING THE GASOLINE TO LEAK OUT. THIS CREADTED A CONDITION WHICH COULD HAVE CAUSED A FIRE OR AN EXPLOSION.

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29.1%
ODI 11613345

There is some issue with emission system for Audi Q5 which results in Oil Warning light coming on. It looks like that this is a common issue as there are about 22 vehicles with same defect at one dealership. It looks like Audi dealerships and Audi themselves are aware of this issue and do not have parts to repair this. With the emission issue earlier with VW, not sure if this is a systemic issue. I have been told that the part No. is 7LO 906 243 F This problem came up one month back and this has not been repaired as of now being told that the…

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24.7%
ODI 11569788

My wife was pulling into a parking spot when all of a sudden the cars engine accelerated causing the car to jump one curb, hit a step and striking a pole before finally the brakes stopped the car from going through a storefront. None of the safety crash features stopped the vehicle. My wifes foot was on the brake, not the accelerator. Previously we had the vehicle in for service to reset the computer that kept freezing. Unfortunately we did not research Audi in detail before we bought. Since this occurrence, we have seen that some of Audi'…

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00.0%

No examples available for this selection.

24.8%
ODI 11708657

When attempting to accelerate rapidly (I.e. passing gear) the engine immediately begins to lose power. Audi dealer investigated and determined it was “TURBO LAG”. This situation happened multiple times at different speeds. When trying to accelerate to pass another vehicle or to merge onto a freeway are the scariest and most dangerous instances. Taking your foot off the accelerator does allow the engine to regain speed. The salesman that we had experienced this on a test ride with me. In reading previous turbo problems with Audi/ Volkswagen veh…

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00.0%

No examples available for this selection.

Steering
10.6%
ODI 11255421 · 116,000 mi

AT THE STATIONARY MY STEERING IS VERY STIFF, AND IS VERY HARD TO TURN IT. I ALMOST HIT THE PARKED CAR AND THE PERSON STANDING NEXT TO IT WHEN I WAS PULLING OUT FROM THE PARKING LOT. ALSO THE DEALERSHIP DIAGNOSTIC IS THAT THE STEERING SHAFT IS HAS THE TENDENCY TO SEIZE UP AND LOOK AND IS VERY DANGERS. I HAVE CONTACTED THE AUDI USA AND THEY SAY IS NOT THEIR PROBLEM AND THEY WON'T TAKE ANY ACTIONS TO FIX THIS. I AM PRETTY SURE THAT I AM NOT THE ONLY ONE WHO COMPLAINS ABOUT THIS. AUDI IS AWARE OF THE ISSUE AND ACCORDING TO THE COMPLAINES ON Q5 THEY…

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1820.2%
ODI 10495057 · 5,100 mi

STEERING IS VERY IMPRECISE AND HAS A NOTCHINESS EFFECT. WHEN I'M GOING DOWN A HIGHWAY STRAIGHT, I HAVE A DIFFICULT TIME KEEPING IT STRAIGHT. IT FEELS UNSAFE WHEN I'M GOING ON A CURVE AT HIGHWAY SPEEDS SINCE THE STEERING WHEEL MAY SHIFT. CONFIRMED BY DEALERSHIP NOTHING IS WRONG WITH STEERING AND ALIGNMENT, BUT STEERING OF THE VEHICLE SEEMS TO HAVE ISSUES. *TR

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1716.2%
ODI 10568573 · 3,884 mi

VEHICLE HAS BEEN REPAIRED BY AUDI FOR A SIMILAR ISSUE. REPORTING AGAIN, BECAUSE DEALER COMPLETELY REPLACED AUDI "ELECTROMECHANICAL STEERING UNIT". VEHICLE STEERING LOCKED UP HARD, REQUIRING VERY LARGE AMOUNT OF FORCE TO TURN EVEN A FEW DEGREES. MESSAGE ON A DISPLAY "STEERING IS DEFECTIVE". VEHICLE HAS BEEN REPAIRED BY AUDI FOR A SIMILAR ISSUE JUST ON 23 OCT 2013. REPORTING AGAIN AS A NEW ISSUE, BECAUSE DEALER HAS COMPLETELY REPLACED AUDI "ELECTROMECHANICAL STEERING UNIT" AND OTHER PARTS. *TR

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1414.1%
ODI 10763123 · 8,000 mi

I WAS DRIVING DOWN A LONG GRAVEL DRIVEWAY GOING 15-20MPH AND I WENT AROUND A SLIGHT LEFT CURVE. AFTER THE LEFT CURVE THE ROAD BECOMES STRAIT. MY CAR STEERING WHEEL LOCKED, I COULD NOT MOVE THE STEERING WHEEL TO THE LEFT AND I COULD NOT GET OUT OF THE CURVE. THE CAR CONTINUED TO HEAD RIGHT NO MATTER HOW HARD I PULLED ON THE STEERING WHEEL TO GO LEFT. IT WOULD NOT BUDGE. THE CAR CONTINUED GOING RIGHT, OFF THE DRIVEWAY AND INTO SEVERAL TREES. THE WHEEL WAS STILL LOCKED AT THIS POINT. I HAD TO TURN THE CAR OFF, AND ON TO GET THE WHEEL TO RELEASE SO…

Look up ODI 10763123 at NHTSA ↗

1013.0%
ODI 11343587 · 55,442 mi

ON 7/26/20, WHILE BACKING OUT OF A COSTCO'S PARKING LOT, A MESSAGE SUDDENLY APPEARED ON MY DASHBOARD, 'STEERING DEFECTIVE DO NOT DRIVE VEHICLE'. THE WEATHER WAS HOT WITH TEMPERATURE READING OF 99 DEGREES FAHRENHEIT. MY VEHICLE WAS STILL MOVING, BUT THE STEERING WHEEL BECAME EXTREMELY STIFF I DID NOT HAVE FULL CONTROL OF MY VEHICLE. LUCKILY, I WAS IN THE PARKING LOT AND THERE WAS NO ONCOMING CARS. I WAS ABLE TO SHIFT TO DRIVE AND MOVED BACK INTO MY PARKING SPACE. I CAN'T IMAGINE WHAT WOULD HAPPENED IF I WAS DRIVING ON THE FREEWAY/STREET AND …

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49.5%
ODI 11435317

1st occurrence(9/17/21): While traveling the power steering failed. I stopped roadside to check to make sure there were no issues with tires. I resumed traveling and found steering to be stiff and over steer(feeling as if the wheels tilted) when turning left or right. After stopping for approximately 20 minutes I returned to my vehicle to resume my trip. The stirring operated normally. 2nd occurrence(9/27/21): Approximately three weeks later the power steering completely failed and remained that way until I returned to my residence. Since ther…

Look up ODI 11435317 at NHTSA ↗

115.4%
ODI 11083569 · 900 mi

TL* THE CONTACT OWNS A 2018 AUDI Q5. WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING WHEEL SEIZED AND THE TRACTION WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. IN ADDITION, THE STEERING WHEEL WAS DIFFICULT TO STEER. THE VEHICLE WAS TAKEN TO AUDI EAU CLAIRE (5201 FAIRVIEW DR, EAU CLAIRE, WI 54701) WHERE IT WAS DIAGNOSED THAT THE ELECTRIC POWER STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 900.

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713.5%
ODI 11209594 · 4,000 mi

DRIVING AT HIGHWAY SPEEDS ON INTERSTATE 79 JUST OUTSIDE OF CHARLESTOWN WV, THE ALARMS IN THE CAR WENT OFF AND A "STEERING MALFUNCTION", "STOP THE CAR IMMEDIATELY" MESSAGES WERE DISPLAYED. THE CAR LOST ALL POWER STEERING ABILITY. IT WAS AN EXTREMELY DANGEROUS AND THANKFULLY THE ROAD WAS NOT HEAVILY TRAVELED WHEN THIS HAPPENED. AN ACCIDENT SURELY WOULD HAVE HAPPENED IF THE ROAD WAS MORE CROWDED.

Look up ODI 11209594 at NHTSA ↗

312.0%
ODI 11322405 · 150 mi

OVERALL PROBLEM: AUDI Q5 2020 APPEARS TO HAVE A COMPUTER MALFUNCTION THAT INSTANTLY DISABLES ALL SYSTEMS. VEHICLE 'SHUT ITSELF OFF' AT A BRIEF STOP AND BECAME VERY DIFFICULT TO CONTROL, ROLLING INTO INTERSECTION. DETAILS: I STOPPED CAR AT RESIDENTIAL NEIGHBORHOOD STOP SIGN (BRIEF AND COMPLETE STOP, NO WAIT), IMMEDIATELY READY TO PROCEED FORWARD. AUDI'S 'AUTO STOP/START' FEATURE SHUT OFF THE ENGINE, THEN IMMEDIATELY ALL ELECTRONICS SHUT DOWN. THE CAR BASICALLY 'TURNED ITSELF OFF.' VEHICLE THEN BEGAN DRIFTING/COASTING INTO INTERSE…

Look up ODI 11322405 at NHTSA ↗

34.1%
ODI 11442684

I was driving down a slight hill in 1/2 inch of snow at 5MPH and when I tired to gently brake as I descended the hill, the brake pedal had no resistance and went flat to the floor. I had no brakes. I then tried to steer towards the side of the road and the steering wheel completely locked up and I was not able to steer. I slid 150 feet down the hill and into a ditch. No brakes and no steering. There must have been a failure of some kind. Terrifying.

Look up ODI 11442684 at NHTSA ↗

00.0%

No examples available for this selection.

24.7%
ODI 11642110

The lane keeping system randomly will malfunction and will veer the car either into oncoming traffic or out of the lane i am driving in. The most recent it tried to veer me off the road completely and into a sign off the road. The vehicle will also sometimes trigger the Audi collision avoidance system randomly. It has done it twice while turning left that the car will come to an abrupt halt for no reason. Both of these concerns can create car accidents if someone is either following closely behind or if the car veers into a different lane. I ha…

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Power Train
53.0%
ODI 10837642 · 105,000 mi

I WAS DRIVING AT HIGHWAY SPEED (~65 MPH) TODAY WHEN TRAFFIC QUICKLY CAME TO A STOP AND I BRAKE FAIRLY HARD. ABOUT WHEN THE CAR CAME TO A STOP, A "TPMS MALFUNCTION" (TIRE PRESSURE MONITORING SYSTEM) ERROR MESSAGE CAME ON THE DASH AND THE CAR COULD NO LONGER ACCELERATE, AS THE ENGINE WAS DISCONNECTED FROM THE TRANSMISSION. THE GEAR SHIFT LEVER WAS IN "DRIVE", BUT THE ENGINE WAS FREE-REVVING AS IF THE TRANSMISSION WAS IN "NEUTRAL". I SHIFTED TO "S" (SPORT) MODE - NO CHANGE. I SHIFTED TO "PARK" AND THEN BACK TO "DRIVE" - NO CHANGE. TRAFFIC ON …

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66.7%
ODI 10522431 · 2,000 mi

UNEXPECTED BRAKING. I AT ONCE PULLED OFF THE ROAD INTO A DRIVEWAY AND ATTEMPTED TO PLACE THE VEHICLE IN PARK BUT WAS UNABLE TO SHIFT OUT OF DRIVE. I EVENTUALLY WAS ABLE TO STOP THE ENGINE WITH THE SHIFTER STILL IN DRIVE. I CONTACTED THE DEALERSHIP AND ROADSIDE ASSISTANCE. THE VEHICLE WAS TOWED TO THE DEALERSHIP. AFTER 3 DAYS AT THE DEALERSHIP, I WAS TOLD THAT DIAGNOSTIC TESTS DID NOT REVEAL ANY PROBLEM AND THAT THE DEALERSHIP WAS UNABLE TO RECREATE THE PROBLEM. THE VEHICLE HAS BEEN RETURNED TO ME AND I AM AWAITING FURTHER COMMUNICATION FR…

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65.7%
ODI 10568063 · 29,000 mi

THIS IS THE THIRD INCIDENT WHERE THE CAR CAME TO A STOP, WITH NO THROTTLE RESPONSE, WHEN I MADE A HARD LEFT TURN (U-TURN FROM A STANDING STOP) INSTEAD OF ACCELERATING AS EXPECTED. THERE APPEAR TO BE SEVERAL THOUSAND SIMILAR COMPLAINTS IN YOUR DATABASE, FROM MANY DIFFERENT MAKES, WHERE THE ABS SYSTEM CUTS POWER TO THE ENGINE INSTEAD OF ALLOWING A RAPID ACCELERATION FROM A STANDING START, WHEN THERE IS NO TRACTION PROBLEM, AND CUTTING THE POWER CREATES AN IMMEDIATE RISK OF CRASH BY ONCOMING TRAFFIC. THE CAR WAS 'DEAD' FOR ABOUT TWO SECONDS …

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44.0%
ODI 11194776 · 50,000 mi

AFTER HAVING DONE THE EPA & CARB APPROVED EMISSIONS MODIFICATIONS 2014-2016 3.0L TDI (GENERATION 2 PC) EMISSION RECAL 23V4, THE CAR DEVELOPED A LURCH OR HESITATION BETWEEN 30 AND 40 MPH. THE SERVICE ADVISOR AT THE DEALER SAID THERE'S NOTHING CAN BE DONE. THIS IS A SAFETY CONCERN BECAUSE I'M AFRAID THE CAR WILL EVENTUALLY STOP IN THE MIDDLE OF THE ROAD, LOSE CONTROL OR CAUSE A CRASH.

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33.9%
ODI 11118743 · 25,000 mi

VEHICLE EXPERIENCED UNINTENDED ACCELERATION. HAPPENED [INTERMITTENTLY] WHEN DECELERATING; INSTEAD OF GEARING DOWN TO IDLE/STOP, THE ENGINE CONTINUED TO REV...I HAD TO LEAN HEAVILY ON THE BRAKES [WHICH THEN FELT MUSHY] TO CONTINUE TO A STOP.

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12.4%
ODI 11374984 · 53,000 mi

VEHICLE TRANSMISSION DOWNSHIFTS ABRUPTLY WHEN SLOWING TO A STOP. TRANSMISSION SLAMS INTO EACH GEAR AS YOU SLOW CAUSING AN UNEXPECTED INCREASE IN ENGINE BRAKING. THIS OCCURS REGARDLESS OF DRIVE SELECT MODE (COMFORT, AUTO, OR SPORT). THERE ARE NUMEROUS COMPLAINTS ABOUT THIS BEHAVIOR ACROSS AUDI OWNER FORUMS FOR VEHICLES WITH THE SAME ENGINE AND TRANSMISSION COMBINATION (3.0L SUPERCHARGED V6 MATED TO ZF 8HP TRANSMISSION). ADDITIONALLY, THERE'S A FREQUENT LONG DELAY FOR THE REVERSE CAMERA IMAGE TO DISPLAY ON THE SCREEN WHEN SELECTING REVERSE. I…

Look up ODI 11374984 at NHTSA ↗

104.9%
ODI 11076013 · 4,600 mi

WHILE DRIVING DOWN THE EXPRESSWAY IN CHICAGO, TRANSMISSION, AND ALL SAFETY FEATURES COMPLETELY SHUT OFF. PRESSING ON ACCELERATOR HAD NO EFFECT, AND WITH LIMITED STEERING WAS ABLE TO PULL TO ROADSIDE BARELY MISSING HIGH-SPEED TRAFFIC. EXPRESSWAY ROADSIDE IS NARROW, SO WAS NEARLY HIT BY MANY CARS WHILE WAITING FOR TOW SERVICE. CAR WOULD NOT RESTART AND WITH FULL ELECTRONIC TRANSMISSION, NO ABILITY TO PUT INTO NEUTRAL. AUDI ROADSIDE ASSISTANCE DID NOT PROVIDE TIMELY TOW SERVICE. EXTREMELY DANGEROUS AND UNSAFE.

Look up ODI 11076013 at NHTSA ↗

611.5%
ODI 11465903 · 31,000 mi

The contact owns a 2019 Audi Q5. The contact stated that while driving at an undisclosed speed, the catastrophic transmission failure message was displayed and the vehicle inadvertently shifted into manual third gear. The vehicle was waiting to be towed. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and advised the contact to exit the vehicle immediately and to have it towed to the dealer. The failure mileage was approximately 31,000.

Look up ODI 11465903 at NHTSA ↗

28.0%
ODI 11699189

Purchased a 2020 Audi Q5 sold as-is. Within 30 days, the transmission malfunctioned and the vehicle lost power. A dealer estimated repairs would cost around $27,000. This sudden loss of drive ability poses a safety risk.

Look up ODI 11699189 at NHTSA ↗

1317.8%
ODI 11386836 · 600 mi

Q5 HAS A VERY SERIOUS DEFECT, THAT IS, THERE IS A GATEWAY MODULE LOCATED UNDER THE REAR SEAT CUSHION/CUP HOLDER. ALL OF THE COMMUNICATIONS TO ALL THE CONTROLLERS GO THROUGH THIS LITTLE BOX. IF WATER SPILLS, IT COLLECTS AROUND THE GATEWAY AND CORRODES IT, WHICH WILL SHUT DOWN THE CAR. THIS SHUTDOWN OCCURRED WHILE I WAS DRIVING MY FAMILY. LOST ALL POWER, ENGINE, ELECTRICAL, EVERYTHING. BARELY COASTED OUT OF THE ROADWAY. THIS IS A DESIGN FLAW TO LOCATE THIS SENSITIVE MODULE UNDERNEATH REAR CUP HOLDERS AND WILL LEAD TO DANGEROUS SITUATIONS FOR PEOP…

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29.1%
ODI 11706954

Vehicle: 2022 Audi Q5 (VIN [XXX] ) Mileage at incident: ~20,000 Component: Powertrain – Engine / Turbocharger – Sudden Loss of Power NARRATIVE: On or about [XXX], my 2022 Audi Q5 experienced a sudden loss of engine power while driving approximately 60 mph. The vehicle began vibrating/shaking severely, jerking on acceleration, and displayed warnings including “Drive system: Please switch engine off” along with a check engine light. The vehicle entered reduced power/limp mode, creating a hazardous situation in traffic at highway speeds. The veh…

Look up ODI 11706954 at NHTSA ↗

511.6%
ODI 11594664

Bought it new in July 2023. Have done 4300 miles. Urban roads. CV Joint front is leaking. I understand 2019/2020 had the same issues. Reporting it for your records. Will now have to go to the Audi dealers if they will cover it

Look up ODI 11594664 at NHTSA ↗

15.0%
ODI 11737704

The vehicle exhibits multiple, unresolved safety-critical defects across software and mechanical systems that create an unpredictable and dangerous driving environment. Despite multiple repair attempts, the manufacturer has failed to certify the vehicle as safe for operation. 1. Critical ADAS Failures (Forward Collision/Lane Keeping): Automatic Emergency Braking (Pre-Sense): The vehicle suffers from unprompted alerts and phantom braking incidents, creating an immediate risk of rear-end collisions. Lane Keeping Assistance: The system has exper…

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37.1%
ODI 11683944

The car floods with excess fuel after idling for a short period of time resulting in multiple misfires and violent vibration. The car will not restart and will need to be towed. In traffic jams, the car can fail stranding motorists and creating a very unsafe situation. The problem has been verified by the dealership. Apparently, it is a known issue with the new Audi Q5 and they do not have a viable solution. They said to put the car in neutral and rev the engine to try and burn excess fuel. However, once the misfires start, it’s probably too…

Look up ODI 11683944 at NHTSA ↗

00.0%

No examples available for this selection.

Service Brakes
31.8%
ODI 10500869 · 250 mi

THE DISTANCE BETWEEN THE ACCELERATOR AND BRAKE PEDDLE IS INADEQUATE AND ON MULTIPLE INSTANCES MY FOOT HAS GOTTEN STUCK. IT HAS GOTTEN STUCK WHILE ACCELERATING AND ALSO WHEN GOING TO MOVE MY FOOT OFF THE ACCELERATOR AND ONTO THE BRAKE PEDDLE. *TR

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55.6%
ODI 10586881 · 20,000 mi

I WAS TRAVELING ON THE INTERSTATE AND HAD TO BRAKE. AS SOON AS I HIT THE BRAKE PEDAL IT FELL TO THE FLOOR AND I FORTUNATELY WAS ABLE TO SWERVE TO THE SHOULDER AND AFTER HITTING THE BRAKES A FEW TIMES THEM CAME BACK. ABOUT A WEEK LATER MY WIFE AND KIDS EXPERIENCED THE SAME ISSUE, AGAIN AVOIDING AN ACCIDENT. THIS SEEMS LIKE A COMMON PROBLEM WITH POSTS ON AUDI FORUM. THEY OFFERED AN EXTENSION ON THE VEHICLE WARRANTY BUT THAT DOESN'T PREVENT SOMEONE GETTING KILLED DUE TO MALFUNCTIONING BRAKES. *TR

Look up ODI 10586881 at NHTSA ↗

43.8%
ODI 10568063 · 29,000 mi

THIS IS THE THIRD INCIDENT WHERE THE CAR CAME TO A STOP, WITH NO THROTTLE RESPONSE, WHEN I MADE A HARD LEFT TURN (U-TURN FROM A STANDING STOP) INSTEAD OF ACCELERATING AS EXPECTED. THERE APPEAR TO BE SEVERAL THOUSAND SIMILAR COMPLAINTS IN YOUR DATABASE, FROM MANY DIFFERENT MAKES, WHERE THE ABS SYSTEM CUTS POWER TO THE ENGINE INSTEAD OF ALLOWING A RAPID ACCELERATION FROM A STANDING START, WHEN THERE IS NO TRACTION PROBLEM, AND CUTTING THE POWER CREATES AN IMMEDIATE RISK OF CRASH BY ONCOMING TRAFFIC. THE CAR WAS 'DEAD' FOR ABOUT TWO SECONDS …

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33.0%
ODI 11018887 · 15,200 mi

WITHOUT ANY WARNING, AFTER DRIVING BRAND NEW CAR FOR ONLY 15000 MILES, THE BRAKES HAD A CATASTROPHIC FAILURE (RIGHT REAR WHEEL). LUCKILY I WAS IN A SERVICE ROAD OTHERWISE THIS WOULD HAVE BEEN CATASTROPHIC. I GOT THE CAR SERVICED 2 MONTHS AGO AND EVERYTHING WAS FINE (JUST SOME RUSTING ON THE BRAKES) SO THE AUDI AUTHORIZED DEALERSHIP LET ME DRIVE SAYING WE SHOULD LOOK AT IT NEXT YEAR. THE CAR IS RIGHT NOW AT THAT SAME DEALERSHIP AND I ALSO WORRY THEY WOULD TAMPER WITH IT OR HAVE SOME OTHER ISSUE IN IT.

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45.2%
ODI 10926196 · 21,000 mi

I HAVE A 2016 AUDI Q5 AND RECENTLY WAS INVOLVED IN A SERIOUS SINGLE-CAR ACCIDENT. I WAS PARKING MY CAR AND MOVED MY FOOT TO BRAKE WHEN THE CAR SURGED FORWARD OVER A COUPLE OF BOULDERS THROUGH THE TREES FLIPPING ONCE AND ROLLING DOWN AN EMBANKMENT. I, MIRACULOUSLY, CAME OUT OF THE INCIDENT UNSCATHED. THREE WEEKS EARLIER MY BROTHER-IN-LAW BORROWED MY CAR AND SAID I SHOULD HAVE THE CAR CHECKED BECAUSE IT SURGED FORWARD ON HIM ON THREE DIFFERENT OCCASIONS WHEN HE WENT TO BRAKE. I DISMISSED HIS COMMENTS, THINKING HE WAS NOT USED TO MY CAR. TURNS OUT…

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49.5%
ODI 10968487 · 1,300 mi

ON THURSDAY MARCH 16TH APPROX AROUND 6 PM, I WAS DRIVING BACK HOME FROM WORK. WHEN I TRIED TO STOP THE CAR AT A STOP LIGHT (DRIVING APPROX 40-45 MILES/HR SPEED ON A STRAIGHT ROAD) BY PUSHING THE BREAK PEDAL THE VEHICLE SLOWED DOWN, BUT FAILED TO STOP COMPLETELY AND CONTINUED TO ROLL AUTONOMOUSLY AT A SLOWER SPEED. AS I CONTINUED TO PUSH THE BRAKE, ENGINE REVVED UP TWICE SPONTANEOUSLY. I IMMEDIATELY SHIFTED THE GEAR TO PARK AND THE VEHICLE STOPPED. APPROX A MINUTE LATER I SHIFTED BACK TO DRIVE AND DROVE THE CAR HOME. NEXT MORNING I DROVE THE CA…

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2210.7%
ODI 11064060 · 140 mi

MY VEHICLE HAS A SAFETY FEATURE CALLED AUDI PRESENCE. MY NEW VEHICLE Q5 PRESTIGE (LESS THAN 150 MILES, JUST 6 DAYS OLD) HAD MALFUNCTIONED WITH AN UNEXPECTED AUTOMATIC BREAK ON JAN 17TH 2018 AT AROUND 7:29PM CENTRAL TIME WHILE ON SERVICE ROAD OF HIGHWAY 114 GOING TOWARDS WEST (STRAIGHT ROAD IN MOTION) BEFORE REACHING THE INTERSECTION OF FREEPORT IN IRVING, TX. THERE WAS NOTHING IN THE STREET THAT COULD BE IDENTIFIED AS AN OBJECT THAT WOULD CAUSE A COLLISION OR ANY KIND OF ACCIDENT. THE SUDDEN BREAK REALLY CAUSED A MENTAL SHOCK TO ME. I WAS LUCK…

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713.5%
ODI 11354984 · 2,000 mi

2017 AND NEWER AUDI VEHICLES WITH REAR CROSS TRAFFIC ALERT AND POSSIBLY THOSE WITH JUST AUDI PRE-SENSE ARE EXTREMELY FREQUENTLY GENERATING FALSE POSITIVES WHEN REVERSING. THE SYSTEM IS INCORRECTLY SENSING AN OBJECT AND ACTIVATING THE PARKING BRAKE TO AVOID A COLLISION. THIS RESULTS IN A SUDDEN VEHICLE JERK, BRAKES SCRAPING, AND IMMEDIATE CONFUSION FOR THE DRIVER. I HAVE PERSONALLY EXPERIENCED THIS ON NUMEROUS OCCASIONS WHEN REVERSING AND HAVE ATTACHED DOZENS OF COMPLAINTS SHOWING THIS IS A WIDESPREAD FAULT IN THE DESIGN OF THE SYSTEM. IT IS F…

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28.0%
ODI 11322405 · 150 mi

OVERALL PROBLEM: AUDI Q5 2020 APPEARS TO HAVE A COMPUTER MALFUNCTION THAT INSTANTLY DISABLES ALL SYSTEMS. VEHICLE 'SHUT ITSELF OFF' AT A BRIEF STOP AND BECAME VERY DIFFICULT TO CONTROL, ROLLING INTO INTERSECTION. DETAILS: I STOPPED CAR AT RESIDENTIAL NEIGHBORHOOD STOP SIGN (BRIEF AND COMPLETE STOP, NO WAIT), IMMEDIATELY READY TO PROCEED FORWARD. AUDI'S 'AUTO STOP/START' FEATURE SHUT OFF THE ENGINE, THEN IMMEDIATELY ALL ELECTRONICS SHUT DOWN. THE CAR BASICALLY 'TURNED ITSELF OFF.' VEHICLE THEN BEGAN DRIFTING/COASTING INTO INTERSE…

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45.5%
ODI 11442684

I was driving down a slight hill in 1/2 inch of snow at 5MPH and when I tired to gently brake as I descended the hill, the brake pedal had no resistance and went flat to the floor. I had no brakes. I then tried to steer towards the side of the road and the steering wheel completely locked up and I was not able to steer. I slid 150 feet down the hill and into a ditch. No brakes and no steering. There must have been a failure of some kind. Terrifying.

Look up ODI 11442684 at NHTSA ↗

00.0%

No examples available for this selection.

49.3%
ODI 11530390

My wife and I were in the 2023 Audi Q5 with 1000 miles. I had complained to the dealer and manufacturer that this car was unsafe to drive. On June 9, 2023 I was driving slowly in my community. I tried to stop at a stop sign. NO brakes then at the same time the car had unintended sudden acceleration. We had no control, no brakes and hit a fence and shrubbery and cement fence. All airbags deployed.

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525.0%
ODI 11667471

I am writing regarding a serious issue with my 2024 Audi Q5, which I purchased brand new and have owned for only 12 months. The vehicle has developed premature rotor wear, which is entirely unexpected given its age, my normal driving habits, and Audi’s reputation for quality. Brake rotors should not require replacement this early unless there is a manufacturing or material defect. This vehicle is still under warranty, and I am requesting that Audi inspect the braking system immediately and cover the cost of any necessary repairs under warran…

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1023.8%
ODI 11676887

While driving home from the dealership on Route 65 at approximately 45 MPH, the vehicle suddenly and forcefully applied the brakes without warning. My husband and I are experiencing symptoms of whiplash including back and neck pain. There were no vehicles, pedestrians, or obstacles nearby that would have triggered this response. This was a scary experience, and I am concerned it could happen again in traffic or at higher speeds. This incident presents a serious safety hazard to me, my passengers, and others on the road. The auto was purchased o…

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00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Air Bags44,000–94,000 mi55,000 mi9
ODI 10892801 · 29,560 mi

TAKATA RECALL I WORK FOR A DEALERSHIP WE SELL AUDI'S I FINALLY HAVE Q5'S TO SELL AT A GOOD PRICE TO THE CONSUMER, HOWEVER THIS RECALL IS KILLING THE SALE BECAUSE OUR PARTS DEPARTMENT CAN NOT GET REPLACEMENT PARTS FOR THE AIR BAG HOWEVER A HONDA DEALER A HALF MILE AWAY HAS DONE OVER 30 REPLACEMENTS. HOW DO YOU GET THE PARTS I HAVE GONE ON LINE TALKED TO SEVERAL PEOPLE AND HAVE NO CLUE WHEN WE ARE GETTING REPLACEMENT AIR BAGS SOME PEOPLE SAY 1 TO 3 YEARS AND THAT IS NOT EXCEPTABLE.

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ODI 10905144 · 55,000 mi

TAKATA RECALL. RECALL DATE WAS 2/9/2016. AUDI HAS NO RESOLUTION AT THIS TIME AND CANNOT PROVIDE A DATE THAT THE AIRBAG WILL BE REPLACED.

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ODI 10906389 · 51,000 mi

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 AUDI Q5. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) WAS RECEIVED IN MARCH OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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Engine67,250–99,500 mi84,000 mi34
ODI 10575201 · 93,000 mi

LESS THAN 1 YR AFTER I PURCHASED MY VEHICLE, I BEGAN HAVING PROBLEMS WITH OIL CONSUMPTION. I TOOK IT TO THE DEALER AND THEY DID OIL CONSUMPTION TEST AND REPLACED CRANKCASE BREATHER VALVE AND FRONT MAIN SEAL & ECM UPDATE. HIGH OIL CONSUMPTION CONTINUED, DEALER STATED THAT IT WAS ACCEPTABLE AS LONG AS IT WAS 1200 OR MORE PER 1/4 QT OF OIL. I HAVE COMPLAINED SEVERAL TIMES AND DEALER SAYS IT IS NORMAL FOR THE CAR. NOW, I AM PAST MY WARRANTY AND THE CAR IS CONSUMING 1/4 QUART OIL TO 760 MILES. AFTER SOME RESEARCH ON INTERNET FOUND THAT MANY PEOP…

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ODI 10594710 · 67,000 mi

VEHICLE IS BURNING AND CONSUMING OIL. I TAKE TO DEALER FOR OIL CHANGES AND LAST ONE INDICATED GREAT. EVERY 4 DAYS I HAVE TO PUT A QUART OF OIL IN THE TRUCK. I ONLY HAVE 67,000 MILES AND NO WARRANTY. AUDI ISN'T TAKING RESPONSIBILITY FOR THE CAR. AND THERE ARE NO BULLETINS OR RECALLS FROM AUDI ALTHOUGH I'VE READ NUMEROUS POST ABOUT OIL CONSUMPTION IN THE AUDI Q5. *TR

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ODI 10595254 · 55,975 mi

I PURCHASED A CERTIFIED PREOWNED AUDI Q5 LAST MARCH 2013. THE VEHICLE WAS RUNNING FINE. NO PROBLEMS OR CONCERNS. I TOOK THE VEHICLE TO AN AUDI DEALER IN FEBRUARY 2014 FOR AN ANNUAL SERVICE AND ALSO IN MARCH 2014 FOR MY YEARLY INSPECTION/EMISSIONS TESTING. ON APRIL 2014, I HAD LOSS THE VEHICLE DUE TO AN UNKNOWN FIRE THAT HAD STARTED IN THE CAR. YES, MY CAR WAS ENGULFED IN FIRE! PRIOR TO THIS FIRE, I HAD NO PROBLEMS OR MESSAGES ON MY DASHBOARD OR SMELLED SMOKE WHILE I HAD DROVE THE CAR. THE CAR WAS RUNNING FINE UP UNTIL THAT DAY. I HAVE NO…

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Fuel/Propulsion System85,500–109,173 mi98,500 mi12
ODI 10715906 · 89,000 mi

TRANSMISSION OFTEN JERKS WHEN SLOWING DOWN BELOW 10 MPH, CAR JERKS FORWARD

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ODI 10860983 · 36,000 mi

MY Q5 HAD OVER THE LAST 4 WEEKS A FUNKY GASOLINE SMELL ON THE INTERIOR /EXTERIOR OF THE VEHICLE WHILE PARKED OR DRIVEN.MY CONCERN RAISED WHEN I HAVE SEEN MY FUEL CONSUMPTION GOING UP, SO I HAD IT CHECKED BY MY LOCAL MECHANIC. HE FOUND THAT THE COVER OF THE PUMP ASSEMBLY WAS CRACKING THE TOP PART OF THE FUEL PUMP CANISTER AND GASOLINE IS SITTING IN THE ASSEMBLY.SO THE SMELL INTERIOR AND EXTERIOR IS COMING FORTH CRACKED FUEL ASSEMBLY. I HAD NO ACCIDENT OR IMPACT TO THE CAR THAT COULD COST THIS PROBLEM AND REACHED OUT TO AUDI USA TO HOPEFULLY ADRE…

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ODI 10898382 · 101,000 mi

THE INDOOR ODOR OF THE CAR SMELLED STRONG OF GAS. THE AREA AROUND OR UNDER THE CAR WAS COMPLETELY DRY. THE SMELL WAS PREVALENT WHILE MOVING OR PARKED. THE GAS TANK WAS DRY AT THE NOZZLE. I DRIVE MY FAMILY IN THE CAR, INCLUDING MY GRANDCHILDREN. I WAS CONCERNED FOR OUR SAFETY SO HAD MY LOCAL MECHANIC EVALUATE. THEY DISCOVERED A PIN HOLE LEAK IN THE FUEL PUMP UNDER THE REAR SEAT AND GAS WAS ALL OVER THE GAS TANK. ANY SPARK WOULD HAVE SET THE CAR IN FLAMES AND POSSIBLE EXPLOSION GIVEN THE LOCATION OF THE LEAK. THIS REPAIR COST $1131. THIS OBVIOUS …

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Power Train21,000–68,000 mi55,975 mi9
ODI 10364634 · 239 mi

WHILE TAKING A LEFT TURN ACROSS TRAFFIC, THE AUDI Q5 3.2 TRANSMISSION FAILED WHILE SHIFTING FROM 1ST TO 2ND GEAR. THE AUDI Q5 STOPPED AND WOULD NOT CONTINUE TO DRIVE. THE ENGINE SEEMED TO BE WORKING PROPERLY; HOWEVER, THE GEARS WOULD NOT ENGAGE AND THE CAR WOULD NOT DRIVE. THE AUDI Q5 DISPLAYED AN ERROR MESSAGE "GEARBOX MALFUNCTION; YOU CAN CONTINUE DRIVING (LIMITED FUNCTIONALITY)". AFTER REPEATEDLY RESTARTING THE AUDI Q5 AND ATTEMPTING TO SHIFT THE TRANSMISSION IT EVENTAULLY ENGAGED THE GEARS ALLOWING THE CAR TO BE DRIVEN OUT OF TRAFFIC.

Look up ODI 10364634 at NHTSA ↗

ODI 10595254 · 55,975 mi

I PURCHASED A CERTIFIED PREOWNED AUDI Q5 LAST MARCH 2013. THE VEHICLE WAS RUNNING FINE. NO PROBLEMS OR CONCERNS. I TOOK THE VEHICLE TO AN AUDI DEALER IN FEBRUARY 2014 FOR AN ANNUAL SERVICE AND ALSO IN MARCH 2014 FOR MY YEARLY INSPECTION/EMISSIONS TESTING. ON APRIL 2014, I HAD LOSS THE VEHICLE DUE TO AN UNKNOWN FIRE THAT HAD STARTED IN THE CAR. YES, MY CAR WAS ENGULFED IN FIRE! PRIOR TO THIS FIRE, I HAD NO PROBLEMS OR MESSAGES ON MY DASHBOARD OR SMELLED SMOKE WHILE I HAD DROVE THE CAR. THE CAR WAS RUNNING FINE UP UNTIL THAT DAY. I HAVE NO…

Look up ODI 10595254 at NHTSA ↗

ODI 10597359 · 18,000 mi

1. Q5 2.0 HAS A VERY HARSH DOWNSHIFT WHETHER IN AUTOMATIC MODE OR IN MANUAL/SPORTRONIC. SPECIALLY 4->3 AND 3->2 AND 2->1. AS A RESULT THE CAR COMES TO A STOP AND THEN JERK FORWARD AFTER THE STOP (2-1), CAUSING ACCIDENTS IN PARKING GARAGES SPECIALLY IN TIGHT SPOTS. AUDI HAS ACKNOWLEDGED THE ISSUE, APPLIED TSB-37-13-83 SOFTWARE UPDATE, EVEN REPLACED THE MECHATRONIC UNIT BUT THE HARSH JERKY DOWNSHIFT RETURNS. DEALER SAYS IT IS NOT A PROBLEM BUT A "CHARACTERISTIC" OF THIS CAR. ESCALATED TO AUDI OF AMERICA, AND THEY CONFIRM IT IS A CHARACTERISTIC …

Look up ODI 10597359 at NHTSA ↗

Electrical System88,750–109,520 mi109,000 mi6
ODI 10690803 · 35,000 mi

IN DECEMBER 2014 CLIMAT CONTROL MOTOR AND MODULE BLOW OUT ,2 MONTH LATER MMI SYSTEM IS NOT WORKING .IT 'S ONLY 36 000 MILES . VERY DISAPOOINTED WITH THIS CAR .

Look up ODI 10690803 at NHTSA ↗

ODI 11139404 · 82,000 mi

WHILE DRIVING ABOUT 45 ON THE HIGHWAY, A LIGHT CAME ACROSS MY DASH THAT SAID 'PARKING BRAKE MALFUNCTION!' MOMENTS LATER MY 2011 AUDI Q5 CAME TO A COMPLETE STOP CAUSING A 3 CAR PILE UP. MY CAR HAD JUST BEEN SERVICED IN JUNE AND GOTTEN NEW BRAKES AT THAT TIME AS WELL.

Look up ODI 11139404 at NHTSA ↗

ODI 11192324 · 109,000 mi

I AM EMAILING THIS LETTER AND HOPEFULLY SOMEONE WILL RESPOND TO MY REQUEST OF REOPENING MY CLAIM REGARDING MY 2011 AUDI Q5'S RECENT AND PATTERN LIKE PROBLEMS. HOPEFULLY THE REFERENCE NUMBER ABOVE SHOWS MY CARS HISTORY AND EXPLAINS HOW IT'S ALL GOTTEN TO ME ADDRESSING THE PROBLEM AGAIN. AROUND THAT TIME WAS WHEN WE WERE HAVING PROBLEMS WITH THE AUDI SERVICE DEPT IN CHANDLER AZ, THE FACT THAT WE WERE LIED TO BY THE SUPERVISOR WHEN HE STATED THAT CHANGING THE WIRING WAS PART OF THE RECALL FOR THE FUEL PUMP AND FUEL FLANGE, WHEN IN FACT IT WAS N…

Look up ODI 11192324 at NHTSA ↗

Unknown Or OtherToo few reports for a range89,000 mi3 (sparse)
ODI 10715906 · 89,000 mi

TRANSMISSION OFTEN JERKS WHEN SLOWING DOWN BELOW 10 MPH, CAR JERKS FORWARD

Look up ODI 10715906 at NHTSA ↗

ODI 11183743 · 59,000 mi

WHILE THE VEHICLE IS IN MOTION, THE SUNROOF SOUNDS LIKE IT IS NOT PROPERLY SEALED, EVEN THOUGH ITS CLOSED.

Look up ODI 11183743 at NHTSA ↗

ODI 11324269 · 120,000 mi

MY CAR HAS HAD ELECTRICAL ISSUES THAT THE DEALER HAS NOT BEEN ABLE TO RESOLVE. THINGS HAVE GOTTEN WORSE. YESTERDAY MY SON THROUGH A FIT WHILE DRIVING ON THE FREEWAY AND OPENED THE BACK DOOR WHILE I WAS GOING OVER 60 MILES AN HOUR AND THE DOOR LOCK LIGHT WAS LIT. I FEEL THAT UNDER NO CIRCUMSTANCE SHOULD IT BE POSSIBLE OF THE DOOR TO BE ABLE TO OPEN WHILE DRIVING AT HIGH SPEEDS. I HAVE DISCUSSED THIS WITH AUDI CORPORATE BUT THEY WERE MORE CONCERNED ABOUT ME BEING ABLE TO PAY FOR THIS TO BE FIXED THAN THE ISSUE ITSELF. *TR

Look up ODI 11324269 at NHTSA ↗

Fuel System, GasolineToo few reports for a range42,657 mi3 (sparse)
ODI 10430034 · 3,300 mi

CRANK SENSOR FAILURE AND AND FUEL PUMP FAILURE. *TR

Look up ODI 10430034 at NHTSA ↗

ODI 10568011 · 42,657 mi

MY CAR (2011 AUDI Q5) ENGINE ABRUPTLY SHUT DOWN AT LOW SPEED TWICE ON THE SAME DAY, ONCE AT A STOP SIGN AND SECOND TIME WHILE BACKING OUT OF THE GARAGE. ABOUT 2 WEEKS AGO, THE CAR STOPPED WHILE TRYING TO PULL OUT OF A PARKING LOT AT SPEED OF ABOUT 10 MPH OR LESS. FUEL TANK WAS MORE THAN HALF FULL AND BATTERY IS GOOD TOO. CAR IS LESS THAN 3 YEARS OLD WITH SERVICE DATE STARTING MAY 2011. VAGCOM ANALYSIS WHEN CONNECTING THE CAR OBDI PORT TO MY LAPTOP INDICATES FAULT CODES 4732, 4735 AMONG SEVERAL OTHERS RELATING TO MISFIRING CYLINDERS AND FAULTS I…

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ODI 11374321 · 81,000 mi

TL* THE CONTACT OWNS A 2011 AUDI Q5. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE, HE STARTED SMELLING FUEL INSIDE THE CABIN OF THE VEHICLE. THE CONTACT CALLED THE LOCAL DEALER KARMART OF MAUI (411 HUKU LII PL #103, KIHEI, HI 96753, [phone removed]) AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED BY PREVIOUS OWNER UNDER NHTSA CAMPAIGN NUMBER: 16V660000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS APPR…

Look up ODI 11374321 at NHTSA ↗

SuspensionToo few reports for a range94,250 mi1 (sparse)
ODI 11384772 · 94,250 mi

AUDI Q5 94,000. I WILL NEVER NEVER BUY AUDI VEHICLE AGAIN. FIRST STARTED WITH OIL LEAK, REPLACED VALVE COVER GASKET, THEN HOOD LATCH SENSOR (GERMAN GENIUS). HOW IN THE WORLD THIS BAD SENSOR MEASURES OIL LEVEL. RACK AND PINION LEAK, THEN TIMING COVER GASKET LEAK. THEN MY MECHANIC REPLACED DRIVER SIDE UPPER CONTROL ARM. NOW REAR SHOCK IS BAD. ALREADY SPENT OVER $3000 FINE, THE WORST ISSUE I HAVE IS TRACTION CONTROL LIGHT. THE DEALER (STEALER) GAVE ME ESTIMATE OF $1700 TO FIX THIS. THE LAST SERIOUS ONE ON 12/23/20 WHILE DRIVING WITH 2 MORE PAS…

Look up ODI 11384772 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

2 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-100None

No examples available for this selection.

2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-011None
ODI 11636788

Audi q5 shows no recalls on my vehicle. My car stops randomly while driving even while being on highways and interstates. As well as the passenger side leaking due to sunroof drainage coming to the inside (which may affect the air bags). This Car has not had any repairs on recalls that I know of personally.

Look up ODI 11636788 at NHTSA ↗

2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-042None
ODI 11654307

Rear driver side door will not unlock when keypad, nor inside unlock button is pressed. Once inside, door will not unlock in sequence with other doors when vehicle is shut off and it is time to exit the vehicle.

Look up ODI 11654307 at NHTSA ↗

ODI 11655321

Rear subframe rust causing car to fail state inspection. This vehicle has been maintained well and always parked in garage. The rear subframe rusted most, then front subframe. This is a common compliant among Audi forum users.

Look up ODI 11655321 at NHTSA ↗

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-082None
ODI 11755002

During an inspection of my 2011 Audi Q5 at Audi Burlington, severe corrosion was discovered on the rear subframe, which supports rear suspension components. The corrosion was substantially worse than normal surface rust and may compromise the structural integrity of the subframe and suspension mounting points. The condition was not readily visible during ordinary vehicle use because portions of the subframe are covered. The vehicle has been operated in the northeastern United States, where road salt is used. I was advised that the rear subfram…

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ODI 11759438

1) The rear structural subframe (crossmember) has completely rotted, perforated, and failed due to severe corrosion. The factory-installed plastic underbody rock shields trapped road salt and water, causing the frame to rust from the inside out. The corrosion has spread, completely fusing and compromising the rear suspension mounting points and the rear differential brackets. The vehicle is fully available for physical inspection upon request. 2) My safety and the safety of others on the road was severely put at risk because the structural int…

Look up ODI 11759438 at NHTSA ↗

2026-09 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 234 reports

2022: 11 complaints · 2023: 34 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
20220411
2023122434
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20222200
20234300

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentAir BagsEngineFuel/Propulsion SystemPower TrainElectrical SystemUnknown Or OtherFuel System, GasolineSuspension
Air Bags—
3
ODI 10851984

AFTER MY Q5 HAS BEEN IN THE SERVICE DEPARTMENT 3 TIMES FOR THE SAME ISSUE BROKE DOWN ON A VERY BUSY HIGHWAY WITH MY SMALL CHILD ON BOARD. MY AUDI ADVISOR TOLD ME TO TRY TO BRING IT TO THE DEALER. WE DID NOT MAKE IT. CAR HAD TO BE TOWED. AFTER 2 WEEKS, I WAS ADVISED I NEEDED A NEW ENGINE AT THE COST OF $14,700. THIS IS AFTER IT HAD BEEN FIXED SEVERAL TIMES BEFORE FOR THE SAME ISSUE. SECONDLY, IT HAS A RECALL THAT HAS BEEN PUBLISHED AND AUDI'S RESPONSE TO ME WAS THE RECALL REPAIR IS NOT AVAILABLE YET. THEY ARE HOWEVER ARE WORKING WITH TAKA…

Look up ODI 10851984 at NHTSA ↗

ODI 10965489

AUDI Q5. CONSUMER WRITES IN REGARDS TO NO REMEDY/TIME FRAME AVAILABLE TO REPAIR AIR BAG REPLACEMENT RECALL, FUEL PUMP CRACKS AND ENGINE OIL LEAKAGE ISSUES. *SMD UPDATED 04/19/2017. *JS

Look up ODI 10965489 at NHTSA ↗

ODI 11219507

TAKATA RCALL NOT DONE

Look up ODI 11219507 at NHTSA ↗

7
ODI 10917813

TAKATA RECALL: WHEN WILL THESE BE AVAILABLE? IT IS EXTREMELY DISCONCERTING DRIVING AROUND WITH A POSSIBLY FAULTY AIRBAG THAT COULD KILL ME IF DEPLOYED! ALSO THERE IS SOME RECALL ABOUT MY FUEL LINE? SEEMS PRETTY DANGEROUS AND YET IT SAYS NO REMEDY AVAILABLE. THIS ISN'T HELPFUL. *TR

Look up ODI 10917813 at NHTSA ↗

ODI 10924914

TAKATA RECALL AND FUEL PUMP FLANGE REMEDY NOT AVAILABLE IN TIMELY MANNER

Look up ODI 10924914 at NHTSA ↗

ODI 10944440

TAKATA RECALL.. NOTHING... HAS HAPPENED, AND I HAVE BEEN NOTIFIED OF THIS ISSUE BY AUDI.. BUT WANTED TO RECORD THAT NOTHING HAS NEED DONE. THERE IS ALSO A FUEL PUMP FLANGE RECALL THAT HAS NOT BEEN ADDRESSED. NO ISSUES AT THIS TIME.

Look up ODI 10944440 at NHTSA ↗

1
ODI 10870198

UNRESOLVED ENGINE ISSUE. RECALL THAT THEY WILL NOT FIX. UNABLE TO TRADE IN VEHICLE ANYWHERE BECAUSE OF THE ACTIVE RECALL. FEEL TRAPPED IN AN UNSAFE 'FAMILY' CAR.

Look up ODI 10870198 at NHTSA ↗

1
ODI 11218745 · 109,693 mi

WELL FIRST IT WAS THE TAKATA AIRBAG RECALL, BUT THE ONE I'M COMPLAINING ABOUT IS THE RECALL FOR THE FUEL PUMP AND ALSO THE FUEL PUMP WIRING WHICH WAS ALSO REMOVED FROM OUR VEHICLE, AND WE'RE LIKE TWO ABOUT HOW IT WAS PART OF THE RECALL FOR THE FUEL PUMP . ANYWAY I'VE ALREADY PUT A COMPLAINT ABOUT THIS AND HOW IT HAS MALFUNCTIONED OTHER IMPORTANT COMPONENTS OF OUR VEHICLE INCLUDING THE FUEL PUMP FLANGE WHICH WAS ALSO REPLACED COILS SPARK PLUGS SENSORS ETC. WHAT I'M COMPLAINING ABOUT NOW IS I'VE CONTACTED AUDI USA AND THEY HAVE STRING US ALONG…

Look up ODI 11218745 at NHTSA ↗

4
ODI 10851984

AFTER MY Q5 HAS BEEN IN THE SERVICE DEPARTMENT 3 TIMES FOR THE SAME ISSUE BROKE DOWN ON A VERY BUSY HIGHWAY WITH MY SMALL CHILD ON BOARD. MY AUDI ADVISOR TOLD ME TO TRY TO BRING IT TO THE DEALER. WE DID NOT MAKE IT. CAR HAD TO BE TOWED. AFTER 2 WEEKS, I WAS ADVISED I NEEDED A NEW ENGINE AT THE COST OF $14,700. THIS IS AFTER IT HAD BEEN FIXED SEVERAL TIMES BEFORE FOR THE SAME ISSUE. SECONDLY, IT HAS A RECALL THAT HAS BEEN PUBLISHED AND AUDI'S RESPONSE TO ME WAS THE RECALL REPAIR IS NOT AVAILABLE YET. THEY ARE HOWEVER ARE WORKING WITH TAKA…

Look up ODI 10851984 at NHTSA ↗

ODI 10870198

UNRESOLVED ENGINE ISSUE. RECALL THAT THEY WILL NOT FIX. UNABLE TO TRADE IN VEHICLE ANYWHERE BECAUSE OF THE ACTIVE RECALL. FEEL TRAPPED IN AN UNSAFE 'FAMILY' CAR.

Look up ODI 10870198 at NHTSA ↗

ODI 11024123

MY VEHICLE WENT TO THE AUDI FIFE DEALERSHIP. ADVISED I NEEDED A NEW ENGINE. I TRIED TO TRADE IN THE VEHICLE AND I WAS ADVISED THAT MY CAR HAD -0-TRADE IN VALUE. THEY WOULDN'T ACCEPT ON A TRADE-IN. THEY SAID IT WAS WORTHLESS. I TOWED THE VEHICLE HOME AND I NOTICED ON MY PAPERWORK THAT THE DEALERSHIP COMPLETED "3" RECALLS WITHOUT MY PERMISSION OR KNOWLEDGE. I ASKED SERVICE WHY THEY COMPLETED THESE RECALLS ON A WORTHLESS VEHICLE THAT I HAD TO TOW HOME. A VEHICLE THE DEALERSHIP DIDN'T WANT. I FOUND OUT THAT THIS DEALERSHIP IS COLLECTING OVER…

Look up ODI 11024123 at NHTSA ↗

3
ODI 10924970

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V660000 (FUEL SYSTEM, GASOLINE) AND 16V078000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/05/2017*CT UPDATED 01/17/17.*JB

Look up ODI 10924970 at NHTSA ↗

ODI 10945498

TAKATA RECALL AFTER 10 MONTHS OF RECEIVING A RECALL NOTICE, THE TAKATA REPLACEMENT BAGS ARE STILL NOT AVAILABLE FROM FROMAUDI DEALER. I ALSO RECEIVED A RECALL IN NOVEMBER REGARDING FUEL PUMP FLANGE -- AFTER CALLING MY DEALER SEVERAL TIMES, I AM TOLD REPLACEMENT OFFERED BY RECALL NOTICE IS NOT AVAILABLE, MAY NOT BE FOR SEVERAL MONTHS - THIS IS FIRE HAZARD. AUDI LEAVES ME TO DRIVE A VEHICLE WITH 2 SERIOUS DEFECTS, WHICH THEY KNOW ABOUT, AND MAKE NO EFFORT TO DEAL WITH THE RECALL OR OFFER ME A REPLACEMENT VEHICLE. HOW CAN THIS BE ACCEPTED? *…

Look up ODI 10945498 at NHTSA ↗

ODI 10955909

WE WERE TRANSFERRED FROM CHICAGO TO GERMANY AT THE END OF 2014 AND AS THE AUDI RECALL FOR THE AIRBAG AND FUEL FLANGE WERE NOW AVAILABLE WE SCHEDULED THE VEHICLE FOR SERVICE ON 11/12 JAN 2017. THE DEALER HAD THE RECALLS IN THE SYSTEM AND PRINTED THEM OUT AS A SERVICE ORDER FOR REPAIR. ON 12TH JANUARY THE DEALER CALLED AND SAID AUDI AG WOULD NOT AUTHORIZE THE REPAIRS. I CALLED AGAIN TODAY 13 FEB 2017 AND THE DEALERS SERVICE REPRESENTATIVE DANIEL CARR SAID THEY WOULD NOT AUTHORIZE AND THAT THE DEALER HAS NO WAY OF ORDERING THE PARTS WITHOUT AUD…

Look up ODI 10955909 at NHTSA ↗

0
Engine
3
ODI 10851984

AFTER MY Q5 HAS BEEN IN THE SERVICE DEPARTMENT 3 TIMES FOR THE SAME ISSUE BROKE DOWN ON A VERY BUSY HIGHWAY WITH MY SMALL CHILD ON BOARD. MY AUDI ADVISOR TOLD ME TO TRY TO BRING IT TO THE DEALER. WE DID NOT MAKE IT. CAR HAD TO BE TOWED. AFTER 2 WEEKS, I WAS ADVISED I NEEDED A NEW ENGINE AT THE COST OF $14,700. THIS IS AFTER IT HAD BEEN FIXED SEVERAL TIMES BEFORE FOR THE SAME ISSUE. SECONDLY, IT HAS A RECALL THAT HAS BEEN PUBLISHED AND AUDI'S RESPONSE TO ME WAS THE RECALL REPAIR IS NOT AVAILABLE YET. THEY ARE HOWEVER ARE WORKING WITH TAKA…

Look up ODI 10851984 at NHTSA ↗

ODI 10965489

AUDI Q5. CONSUMER WRITES IN REGARDS TO NO REMEDY/TIME FRAME AVAILABLE TO REPAIR AIR BAG REPLACEMENT RECALL, FUEL PUMP CRACKS AND ENGINE OIL LEAKAGE ISSUES. *SMD UPDATED 04/19/2017. *JS

Look up ODI 10965489 at NHTSA ↗

ODI 11219507

TAKATA RCALL NOT DONE

Look up ODI 11219507 at NHTSA ↗

—
8
ODI 11058040 · 120,000 mi

ENGINE LIGHT IS CONSTANTLY ON. FUEL SYSTEM MALFUNCTIONS AND VERY EXPENSIVE IGNITION COIL/ SPARK PLUG REPAIRS ARE ALWAYS THE ISSUE. THE ENGINE LIGHT COMES ON WHILE THE CAR IS IN MOTION WHEN THE FUEL SYSTEM MALFUNCTIONS. THE ENGINE LIGHT COMES ON SHORTLY AFTER THE CAR IS TURNED ON WHEN IT'S THE IGNITION COILS/ SPARK PLUGS. WHEN THE IGNITION COILS/ SPARK PLUGS ARE THE ISSUE, THE CAR SHAKES.

Look up ODI 11058040 at NHTSA ↗

ODI 11176341 · 75,000 mi

2011 AUDI Q5 MISFIRING AFTER OIL CONSUMPTION REPAIR. TOOK BACK TO SERVICE CENTER AND IT WAS MISFIRING. FOUND PIPE FOR THE OIL SEPARATOR WAS NOT ATTACHED.

Look up ODI 11176341 at NHTSA ↗

ODI 11176345 · 74,325 mi

TIMING CHAIN TENSIONER, TENSIONER ETC FOR CAMSHAFTS WITH ENGINE REPAIR. DURING OIL CONSUMPTION REPAIR THE MECHANIC NOTICED THIS ISSUE AND IT WAS REPAIRED DURING THE OIL CONSUMPTION REPAIR. 2011 AUDI Q5 75K MILES

Look up ODI 11176345 at NHTSA ↗

6
ODI 10595254 · 55,975 mi

I PURCHASED A CERTIFIED PREOWNED AUDI Q5 LAST MARCH 2013. THE VEHICLE WAS RUNNING FINE. NO PROBLEMS OR CONCERNS. I TOOK THE VEHICLE TO AN AUDI DEALER IN FEBRUARY 2014 FOR AN ANNUAL SERVICE AND ALSO IN MARCH 2014 FOR MY YEARLY INSPECTION/EMISSIONS TESTING. ON APRIL 2014, I HAD LOSS THE VEHICLE DUE TO AN UNKNOWN FIRE THAT HAD STARTED IN THE CAR. YES, MY CAR WAS ENGULFED IN FIRE! PRIOR TO THIS FIRE, I HAD NO PROBLEMS OR MESSAGES ON MY DASHBOARD OR SMELLED SMOKE WHILE I HAD DROVE THE CAR. THE CAR WAS RUNNING FINE UP UNTIL THAT DAY. I HAVE NO…

Look up ODI 10595254 at NHTSA ↗

ODI 10680957 · 21,000 mi

THE VEHICLE WAS PURCHASED WITH 20,000 MILES AND HAS BEEN BURNING OIL SINCE. THE CAR IS UNDER WARRANTY AND HAS GONE THROUGH THE MANUFACTURES OIL CONSUMPTION TEST, BOTH 1 AND 2 WHICH THEY ARE SAYING BARELY PASSED. THE CAR IS CONTINUING TO BURN OIL AND HAS GONE THROUGH PHASE 1 AGAIN FOR THE SECOND TIME AND AM BEING TOLD IT PASSED. AUDI STATES AN OIL CHANGE IS GOOD FOR 10,000 MILES AND HERE I AM AT 7,000 MILES HAVING TO PUT OIL IN IT AND TAKING MY CAR TO THE DEALERSHIP EVERY FEW MONTHS TO TEST IT. *TR

Look up ODI 10680957 at NHTSA ↗

ODI 10981379 · 50,000 mi

I WAS DRIVING MY CAR AROUND SOME BLIND CURVES WHEN I HEARD A CLANK KIND OF SOUND AND CLICKING AND THEN LOST POWER FORTUNATELY I WAS CLOSE ENOUGH I COASTED HOME. I WAS VERY LUCKY. I COULD NOT GET THE ENGINE TO START AND HAD IT TOWED TO THE AUDI DEALER HE SAID, ENGINE NO START NO POWER: FOUND ENGINE CRANKS WITHOUT COMPRESSION. FOUND TIMING CHAIN STRETCHED AND JUMPED TIMING. REMOVED AND INSPECTED VALVES AND FOUND ALL VALVES TO BE BENT. AT THIS TIME WE NEED TO REPLACE THE CYLINDER HEAD AND TIMING CHAIN AND RELATED PARTS. PARTS: $4800 …

Look up ODI 10981379 at NHTSA ↗

3
ODI 11192324 · 109,000 mi

I AM EMAILING THIS LETTER AND HOPEFULLY SOMEONE WILL RESPOND TO MY REQUEST OF REOPENING MY CLAIM REGARDING MY 2011 AUDI Q5'S RECENT AND PATTERN LIKE PROBLEMS. HOPEFULLY THE REFERENCE NUMBER ABOVE SHOWS MY CARS HISTORY AND EXPLAINS HOW IT'S ALL GOTTEN TO ME ADDRESSING THE PROBLEM AGAIN. AROUND THAT TIME WAS WHEN WE WERE HAVING PROBLEMS WITH THE AUDI SERVICE DEPT IN CHANDLER AZ, THE FACT THAT WE WERE LIED TO BY THE SUPERVISOR WHEN HE STATED THAT CHANGING THE WIRING WAS PART OF THE RECALL FOR THE FUEL PUMP AND FUEL FLANGE, WHEN IN FACT IT WAS N…

Look up ODI 11192324 at NHTSA ↗

ODI 11192829 · 109,000 mi

MY AUDI Q5 2011 CHECK ENGINE AND EPC LIGHT CONTINUE TO LIGHT UP MY DASH, VEHICLE HAS BEEN DIAGNOSED BY THE DEALERSHIP NOT ONCE NOT TWICE BUT MORE THAN THREE TIMES. CONTINUES TO HAVE THE SAME AND SIMILAR MISFIRES AND ACTUALLY SEEMS TO BE GETTING HOTTER THAN USUAL, THE ENGINE. I'VE SEEN SEVERAL COMPLAINTS ABOUT RECALLS ON THE COOLANT PUMP,TIMING CHAIN, FUEL PUMP FLANGE, FUEL PUMP, WIRING SENSORS, EPC LIGHT BALL JOINTS, AND THE LIST GOES ON. WHAT HAS ME MOSTLY CONCERN IS THE RECALLS FOR ALL THE FUEL SYSTEM COMPONENTS. FOR EXAMPLE EMISSION CON…

Look up ODI 11192829 at NHTSA ↗

ODI 11636788

Audi q5 shows no recalls on my vehicle. My car stops randomly while driving even while being on highways and interstates. As well as the passenger side leaking due to sunroof drainage coming to the inside (which may affect the air bags). This Car has not had any repairs on recalls that I know of personally.

Look up ODI 11636788 at NHTSA ↗

1
ODI 10851984

AFTER MY Q5 HAS BEEN IN THE SERVICE DEPARTMENT 3 TIMES FOR THE SAME ISSUE BROKE DOWN ON A VERY BUSY HIGHWAY WITH MY SMALL CHILD ON BOARD. MY AUDI ADVISOR TOLD ME TO TRY TO BRING IT TO THE DEALER. WE DID NOT MAKE IT. CAR HAD TO BE TOWED. AFTER 2 WEEKS, I WAS ADVISED I NEEDED A NEW ENGINE AT THE COST OF $14,700. THIS IS AFTER IT HAD BEEN FIXED SEVERAL TIMES BEFORE FOR THE SAME ISSUE. SECONDLY, IT HAS A RECALL THAT HAS BEEN PUBLISHED AND AUDI'S RESPONSE TO ME WAS THE RECALL REPAIR IS NOT AVAILABLE YET. THEY ARE HOWEVER ARE WORKING WITH TAKA…

Look up ODI 10851984 at NHTSA ↗

0
1
ODI 11384772 · 94,250 mi

AUDI Q5 94,000. I WILL NEVER NEVER BUY AUDI VEHICLE AGAIN. FIRST STARTED WITH OIL LEAK, REPLACED VALVE COVER GASKET, THEN HOOD LATCH SENSOR (GERMAN GENIUS). HOW IN THE WORLD THIS BAD SENSOR MEASURES OIL LEVEL. RACK AND PINION LEAK, THEN TIMING COVER GASKET LEAK. THEN MY MECHANIC REPLACED DRIVER SIDE UPPER CONTROL ARM. NOW REAR SHOCK IS BAD. ALREADY SPENT OVER $3000 FINE, THE WORST ISSUE I HAVE IS TRACTION CONTROL LIGHT. THE DEALER (STEALER) GAVE ME ESTIMATE OF $1700 TO FIX THIS. THE LAST SERIOUS ONE ON 12/23/20 WHILE DRIVING WITH 2 MORE PAS…

Look up ODI 11384772 at NHTSA ↗

Fuel/Propulsion System
7
ODI 10917813

TAKATA RECALL: WHEN WILL THESE BE AVAILABLE? IT IS EXTREMELY DISCONCERTING DRIVING AROUND WITH A POSSIBLY FAULTY AIRBAG THAT COULD KILL ME IF DEPLOYED! ALSO THERE IS SOME RECALL ABOUT MY FUEL LINE? SEEMS PRETTY DANGEROUS AND YET IT SAYS NO REMEDY AVAILABLE. THIS ISN'T HELPFUL. *TR

Look up ODI 10917813 at NHTSA ↗

ODI 10924914

TAKATA RECALL AND FUEL PUMP FLANGE REMEDY NOT AVAILABLE IN TIMELY MANNER

Look up ODI 10924914 at NHTSA ↗

ODI 10944440

TAKATA RECALL.. NOTHING... HAS HAPPENED, AND I HAVE BEEN NOTIFIED OF THIS ISSUE BY AUDI.. BUT WANTED TO RECORD THAT NOTHING HAS NEED DONE. THERE IS ALSO A FUEL PUMP FLANGE RECALL THAT HAS NOT BEEN ADDRESSED. NO ISSUES AT THIS TIME.

Look up ODI 10944440 at NHTSA ↗

8
ODI 11058040 · 120,000 mi

ENGINE LIGHT IS CONSTANTLY ON. FUEL SYSTEM MALFUNCTIONS AND VERY EXPENSIVE IGNITION COIL/ SPARK PLUG REPAIRS ARE ALWAYS THE ISSUE. THE ENGINE LIGHT COMES ON WHILE THE CAR IS IN MOTION WHEN THE FUEL SYSTEM MALFUNCTIONS. THE ENGINE LIGHT COMES ON SHORTLY AFTER THE CAR IS TURNED ON WHEN IT'S THE IGNITION COILS/ SPARK PLUGS. WHEN THE IGNITION COILS/ SPARK PLUGS ARE THE ISSUE, THE CAR SHAKES.

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ODI 11176341 · 75,000 mi

2011 AUDI Q5 MISFIRING AFTER OIL CONSUMPTION REPAIR. TOOK BACK TO SERVICE CENTER AND IT WAS MISFIRING. FOUND PIPE FOR THE OIL SEPARATOR WAS NOT ATTACHED.

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ODI 11176345 · 74,325 mi

TIMING CHAIN TENSIONER, TENSIONER ETC FOR CAMSHAFTS WITH ENGINE REPAIR. DURING OIL CONSUMPTION REPAIR THE MECHANIC NOTICED THIS ISSUE AND IT WAS REPAIRED DURING THE OIL CONSUMPTION REPAIR. 2011 AUDI Q5 75K MILES

Look up ODI 11176345 at NHTSA ↗

—
1
ODI 10715906 · 89,000 mi

TRANSMISSION OFTEN JERKS WHEN SLOWING DOWN BELOW 10 MPH, CAR JERKS FORWARD

Look up ODI 10715906 at NHTSA ↗

4
ODI 11192324 · 109,000 mi

I AM EMAILING THIS LETTER AND HOPEFULLY SOMEONE WILL RESPOND TO MY REQUEST OF REOPENING MY CLAIM REGARDING MY 2011 AUDI Q5'S RECENT AND PATTERN LIKE PROBLEMS. HOPEFULLY THE REFERENCE NUMBER ABOVE SHOWS MY CARS HISTORY AND EXPLAINS HOW IT'S ALL GOTTEN TO ME ADDRESSING THE PROBLEM AGAIN. AROUND THAT TIME WAS WHEN WE WERE HAVING PROBLEMS WITH THE AUDI SERVICE DEPT IN CHANDLER AZ, THE FACT THAT WE WERE LIED TO BY THE SUPERVISOR WHEN HE STATED THAT CHANGING THE WIRING WAS PART OF THE RECALL FOR THE FUEL PUMP AND FUEL FLANGE, WHEN IN FACT IT WAS N…

Look up ODI 11192324 at NHTSA ↗

ODI 11192829 · 109,000 mi

MY AUDI Q5 2011 CHECK ENGINE AND EPC LIGHT CONTINUE TO LIGHT UP MY DASH, VEHICLE HAS BEEN DIAGNOSED BY THE DEALERSHIP NOT ONCE NOT TWICE BUT MORE THAN THREE TIMES. CONTINUES TO HAVE THE SAME AND SIMILAR MISFIRES AND ACTUALLY SEEMS TO BE GETTING HOTTER THAN USUAL, THE ENGINE. I'VE SEEN SEVERAL COMPLAINTS ABOUT RECALLS ON THE COOLANT PUMP,TIMING CHAIN, FUEL PUMP FLANGE, FUEL PUMP, WIRING SENSORS, EPC LIGHT BALL JOINTS, AND THE LIST GOES ON. WHAT HAS ME MOSTLY CONCERN IS THE RECALLS FOR ALL THE FUEL SYSTEM COMPONENTS. FOR EXAMPLE EMISSION CON…

Look up ODI 11192829 at NHTSA ↗

ODI 11218745 · 109,693 mi

WELL FIRST IT WAS THE TAKATA AIRBAG RECALL, BUT THE ONE I'M COMPLAINING ABOUT IS THE RECALL FOR THE FUEL PUMP AND ALSO THE FUEL PUMP WIRING WHICH WAS ALSO REMOVED FROM OUR VEHICLE, AND WE'RE LIKE TWO ABOUT HOW IT WAS PART OF THE RECALL FOR THE FUEL PUMP . ANYWAY I'VE ALREADY PUT A COMPLAINT ABOUT THIS AND HOW IT HAS MALFUNCTIONED OTHER IMPORTANT COMPONENTS OF OUR VEHICLE INCLUDING THE FUEL PUMP FLANGE WHICH WAS ALSO REPLACED COILS SPARK PLUGS SENSORS ETC. WHAT I'M COMPLAINING ABOUT NOW IS I'VE CONTACTED AUDI USA AND THEY HAVE STRING US ALONG…

Look up ODI 11218745 at NHTSA ↗

2
ODI 10715906 · 89,000 mi

TRANSMISSION OFTEN JERKS WHEN SLOWING DOWN BELOW 10 MPH, CAR JERKS FORWARD

Look up ODI 10715906 at NHTSA ↗

ODI 11024123

MY VEHICLE WENT TO THE AUDI FIFE DEALERSHIP. ADVISED I NEEDED A NEW ENGINE. I TRIED TO TRADE IN THE VEHICLE AND I WAS ADVISED THAT MY CAR HAD -0-TRADE IN VALUE. THEY WOULDN'T ACCEPT ON A TRADE-IN. THEY SAID IT WAS WORTHLESS. I TOWED THE VEHICLE HOME AND I NOTICED ON MY PAPERWORK THAT THE DEALERSHIP COMPLETED "3" RECALLS WITHOUT MY PERMISSION OR KNOWLEDGE. I ASKED SERVICE WHY THEY COMPLETED THESE RECALLS ON A WORTHLESS VEHICLE THAT I HAD TO TOW HOME. A VEHICLE THE DEALERSHIP DIDN'T WANT. I FOUND OUT THAT THIS DEALERSHIP IS COLLECTING OVER…

Look up ODI 11024123 at NHTSA ↗

1
ODI 10945498

TAKATA RECALL AFTER 10 MONTHS OF RECEIVING A RECALL NOTICE, THE TAKATA REPLACEMENT BAGS ARE STILL NOT AVAILABLE FROM FROMAUDI DEALER. I ALSO RECEIVED A RECALL IN NOVEMBER REGARDING FUEL PUMP FLANGE -- AFTER CALLING MY DEALER SEVERAL TIMES, I AM TOLD REPLACEMENT OFFERED BY RECALL NOTICE IS NOT AVAILABLE, MAY NOT BE FOR SEVERAL MONTHS - THIS IS FIRE HAZARD. AUDI LEAVES ME TO DRIVE A VEHICLE WITH 2 SERIOUS DEFECTS, WHICH THEY KNOW ABOUT, AND MAKE NO EFFORT TO DEAL WITH THE RECALL OR OFFER ME A REPLACEMENT VEHICLE. HOW CAN THIS BE ACCEPTED? *…

Look up ODI 10945498 at NHTSA ↗

0
Power Train
1
ODI 10870198

UNRESOLVED ENGINE ISSUE. RECALL THAT THEY WILL NOT FIX. UNABLE TO TRADE IN VEHICLE ANYWHERE BECAUSE OF THE ACTIVE RECALL. FEEL TRAPPED IN AN UNSAFE 'FAMILY' CAR.

Look up ODI 10870198 at NHTSA ↗

6
ODI 10595254 · 55,975 mi

I PURCHASED A CERTIFIED PREOWNED AUDI Q5 LAST MARCH 2013. THE VEHICLE WAS RUNNING FINE. NO PROBLEMS OR CONCERNS. I TOOK THE VEHICLE TO AN AUDI DEALER IN FEBRUARY 2014 FOR AN ANNUAL SERVICE AND ALSO IN MARCH 2014 FOR MY YEARLY INSPECTION/EMISSIONS TESTING. ON APRIL 2014, I HAD LOSS THE VEHICLE DUE TO AN UNKNOWN FIRE THAT HAD STARTED IN THE CAR. YES, MY CAR WAS ENGULFED IN FIRE! PRIOR TO THIS FIRE, I HAD NO PROBLEMS OR MESSAGES ON MY DASHBOARD OR SMELLED SMOKE WHILE I HAD DROVE THE CAR. THE CAR WAS RUNNING FINE UP UNTIL THAT DAY. I HAVE NO…

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ODI 10680957 · 21,000 mi

THE VEHICLE WAS PURCHASED WITH 20,000 MILES AND HAS BEEN BURNING OIL SINCE. THE CAR IS UNDER WARRANTY AND HAS GONE THROUGH THE MANUFACTURES OIL CONSUMPTION TEST, BOTH 1 AND 2 WHICH THEY ARE SAYING BARELY PASSED. THE CAR IS CONTINUING TO BURN OIL AND HAS GONE THROUGH PHASE 1 AGAIN FOR THE SECOND TIME AND AM BEING TOLD IT PASSED. AUDI STATES AN OIL CHANGE IS GOOD FOR 10,000 MILES AND HERE I AM AT 7,000 MILES HAVING TO PUT OIL IN IT AND TAKING MY CAR TO THE DEALERSHIP EVERY FEW MONTHS TO TEST IT. *TR

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ODI 10981379 · 50,000 mi

I WAS DRIVING MY CAR AROUND SOME BLIND CURVES WHEN I HEARD A CLANK KIND OF SOUND AND CLICKING AND THEN LOST POWER FORTUNATELY I WAS CLOSE ENOUGH I COASTED HOME. I WAS VERY LUCKY. I COULD NOT GET THE ENGINE TO START AND HAD IT TOWED TO THE AUDI DEALER HE SAID, ENGINE NO START NO POWER: FOUND ENGINE CRANKS WITHOUT COMPRESSION. FOUND TIMING CHAIN STRETCHED AND JUMPED TIMING. REMOVED AND INSPECTED VALVES AND FOUND ALL VALVES TO BE BENT. AT THIS TIME WE NEED TO REPLACE THE CYLINDER HEAD AND TIMING CHAIN AND RELATED PARTS. PARTS: $4800 …

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1
ODI 10715906 · 89,000 mi

TRANSMISSION OFTEN JERKS WHEN SLOWING DOWN BELOW 10 MPH, CAR JERKS FORWARD

Look up ODI 10715906 at NHTSA ↗

—0
2
ODI 10715906 · 89,000 mi

TRANSMISSION OFTEN JERKS WHEN SLOWING DOWN BELOW 10 MPH, CAR JERKS FORWARD

Look up ODI 10715906 at NHTSA ↗

ODI 10870198

UNRESOLVED ENGINE ISSUE. RECALL THAT THEY WILL NOT FIX. UNABLE TO TRADE IN VEHICLE ANYWHERE BECAUSE OF THE ACTIVE RECALL. FEEL TRAPPED IN AN UNSAFE 'FAMILY' CAR.

Look up ODI 10870198 at NHTSA ↗

00
Electrical System
1
ODI 11218745 · 109,693 mi

WELL FIRST IT WAS THE TAKATA AIRBAG RECALL, BUT THE ONE I'M COMPLAINING ABOUT IS THE RECALL FOR THE FUEL PUMP AND ALSO THE FUEL PUMP WIRING WHICH WAS ALSO REMOVED FROM OUR VEHICLE, AND WE'RE LIKE TWO ABOUT HOW IT WAS PART OF THE RECALL FOR THE FUEL PUMP . ANYWAY I'VE ALREADY PUT A COMPLAINT ABOUT THIS AND HOW IT HAS MALFUNCTIONED OTHER IMPORTANT COMPONENTS OF OUR VEHICLE INCLUDING THE FUEL PUMP FLANGE WHICH WAS ALSO REPLACED COILS SPARK PLUGS SENSORS ETC. WHAT I'M COMPLAINING ABOUT NOW IS I'VE CONTACTED AUDI USA AND THEY HAVE STRING US ALONG…

Look up ODI 11218745 at NHTSA ↗

3
ODI 11192324 · 109,000 mi

I AM EMAILING THIS LETTER AND HOPEFULLY SOMEONE WILL RESPOND TO MY REQUEST OF REOPENING MY CLAIM REGARDING MY 2011 AUDI Q5'S RECENT AND PATTERN LIKE PROBLEMS. HOPEFULLY THE REFERENCE NUMBER ABOVE SHOWS MY CARS HISTORY AND EXPLAINS HOW IT'S ALL GOTTEN TO ME ADDRESSING THE PROBLEM AGAIN. AROUND THAT TIME WAS WHEN WE WERE HAVING PROBLEMS WITH THE AUDI SERVICE DEPT IN CHANDLER AZ, THE FACT THAT WE WERE LIED TO BY THE SUPERVISOR WHEN HE STATED THAT CHANGING THE WIRING WAS PART OF THE RECALL FOR THE FUEL PUMP AND FUEL FLANGE, WHEN IN FACT IT WAS N…

Look up ODI 11192324 at NHTSA ↗

ODI 11192829 · 109,000 mi

MY AUDI Q5 2011 CHECK ENGINE AND EPC LIGHT CONTINUE TO LIGHT UP MY DASH, VEHICLE HAS BEEN DIAGNOSED BY THE DEALERSHIP NOT ONCE NOT TWICE BUT MORE THAN THREE TIMES. CONTINUES TO HAVE THE SAME AND SIMILAR MISFIRES AND ACTUALLY SEEMS TO BE GETTING HOTTER THAN USUAL, THE ENGINE. I'VE SEEN SEVERAL COMPLAINTS ABOUT RECALLS ON THE COOLANT PUMP,TIMING CHAIN, FUEL PUMP FLANGE, FUEL PUMP, WIRING SENSORS, EPC LIGHT BALL JOINTS, AND THE LIST GOES ON. WHAT HAS ME MOSTLY CONCERN IS THE RECALLS FOR ALL THE FUEL SYSTEM COMPONENTS. FOR EXAMPLE EMISSION CON…

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ODI 11636788

Audi q5 shows no recalls on my vehicle. My car stops randomly while driving even while being on highways and interstates. As well as the passenger side leaking due to sunroof drainage coming to the inside (which may affect the air bags). This Car has not had any repairs on recalls that I know of personally.

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4
ODI 11192324 · 109,000 mi

I AM EMAILING THIS LETTER AND HOPEFULLY SOMEONE WILL RESPOND TO MY REQUEST OF REOPENING MY CLAIM REGARDING MY 2011 AUDI Q5'S RECENT AND PATTERN LIKE PROBLEMS. HOPEFULLY THE REFERENCE NUMBER ABOVE SHOWS MY CARS HISTORY AND EXPLAINS HOW IT'S ALL GOTTEN TO ME ADDRESSING THE PROBLEM AGAIN. AROUND THAT TIME WAS WHEN WE WERE HAVING PROBLEMS WITH THE AUDI SERVICE DEPT IN CHANDLER AZ, THE FACT THAT WE WERE LIED TO BY THE SUPERVISOR WHEN HE STATED THAT CHANGING THE WIRING WAS PART OF THE RECALL FOR THE FUEL PUMP AND FUEL FLANGE, WHEN IN FACT IT WAS N…

Look up ODI 11192324 at NHTSA ↗

ODI 11192829 · 109,000 mi

MY AUDI Q5 2011 CHECK ENGINE AND EPC LIGHT CONTINUE TO LIGHT UP MY DASH, VEHICLE HAS BEEN DIAGNOSED BY THE DEALERSHIP NOT ONCE NOT TWICE BUT MORE THAN THREE TIMES. CONTINUES TO HAVE THE SAME AND SIMILAR MISFIRES AND ACTUALLY SEEMS TO BE GETTING HOTTER THAN USUAL, THE ENGINE. I'VE SEEN SEVERAL COMPLAINTS ABOUT RECALLS ON THE COOLANT PUMP,TIMING CHAIN, FUEL PUMP FLANGE, FUEL PUMP, WIRING SENSORS, EPC LIGHT BALL JOINTS, AND THE LIST GOES ON. WHAT HAS ME MOSTLY CONCERN IS THE RECALLS FOR ALL THE FUEL SYSTEM COMPONENTS. FOR EXAMPLE EMISSION CON…

Look up ODI 11192829 at NHTSA ↗

ODI 11218745 · 109,693 mi

WELL FIRST IT WAS THE TAKATA AIRBAG RECALL, BUT THE ONE I'M COMPLAINING ABOUT IS THE RECALL FOR THE FUEL PUMP AND ALSO THE FUEL PUMP WIRING WHICH WAS ALSO REMOVED FROM OUR VEHICLE, AND WE'RE LIKE TWO ABOUT HOW IT WAS PART OF THE RECALL FOR THE FUEL PUMP . ANYWAY I'VE ALREADY PUT A COMPLAINT ABOUT THIS AND HOW IT HAS MALFUNCTIONED OTHER IMPORTANT COMPONENTS OF OUR VEHICLE INCLUDING THE FUEL PUMP FLANGE WHICH WAS ALSO REPLACED COILS SPARK PLUGS SENSORS ETC. WHAT I'M COMPLAINING ABOUT NOW IS I'VE CONTACTED AUDI USA AND THEY HAVE STRING US ALONG…

Look up ODI 11218745 at NHTSA ↗

0—
1
ODI 11324269 · 120,000 mi

MY CAR HAS HAD ELECTRICAL ISSUES THAT THE DEALER HAS NOT BEEN ABLE TO RESOLVE. THINGS HAVE GOTTEN WORSE. YESTERDAY MY SON THROUGH A FIT WHILE DRIVING ON THE FREEWAY AND OPENED THE BACK DOOR WHILE I WAS GOING OVER 60 MILES AN HOUR AND THE DOOR LOCK LIGHT WAS LIT. I FEEL THAT UNDER NO CIRCUMSTANCE SHOULD IT BE POSSIBLE OF THE DOOR TO BE ABLE TO OPEN WHILE DRIVING AT HIGH SPEEDS. I HAVE DISCUSSED THIS WITH AUDI CORPORATE BUT THEY WERE MORE CONCERNED ABOUT ME BEING ABLE TO PAY FOR THIS TO BE FIXED THAN THE ISSUE ITSELF. *TR

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00
Unknown Or Other
4
ODI 10851984

AFTER MY Q5 HAS BEEN IN THE SERVICE DEPARTMENT 3 TIMES FOR THE SAME ISSUE BROKE DOWN ON A VERY BUSY HIGHWAY WITH MY SMALL CHILD ON BOARD. MY AUDI ADVISOR TOLD ME TO TRY TO BRING IT TO THE DEALER. WE DID NOT MAKE IT. CAR HAD TO BE TOWED. AFTER 2 WEEKS, I WAS ADVISED I NEEDED A NEW ENGINE AT THE COST OF $14,700. THIS IS AFTER IT HAD BEEN FIXED SEVERAL TIMES BEFORE FOR THE SAME ISSUE. SECONDLY, IT HAS A RECALL THAT HAS BEEN PUBLISHED AND AUDI'S RESPONSE TO ME WAS THE RECALL REPAIR IS NOT AVAILABLE YET. THEY ARE HOWEVER ARE WORKING WITH TAKA…

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ODI 10870198

UNRESOLVED ENGINE ISSUE. RECALL THAT THEY WILL NOT FIX. UNABLE TO TRADE IN VEHICLE ANYWHERE BECAUSE OF THE ACTIVE RECALL. FEEL TRAPPED IN AN UNSAFE 'FAMILY' CAR.

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ODI 11024123

MY VEHICLE WENT TO THE AUDI FIFE DEALERSHIP. ADVISED I NEEDED A NEW ENGINE. I TRIED TO TRADE IN THE VEHICLE AND I WAS ADVISED THAT MY CAR HAD -0-TRADE IN VALUE. THEY WOULDN'T ACCEPT ON A TRADE-IN. THEY SAID IT WAS WORTHLESS. I TOWED THE VEHICLE HOME AND I NOTICED ON MY PAPERWORK THAT THE DEALERSHIP COMPLETED "3" RECALLS WITHOUT MY PERMISSION OR KNOWLEDGE. I ASKED SERVICE WHY THEY COMPLETED THESE RECALLS ON A WORTHLESS VEHICLE THAT I HAD TO TOW HOME. A VEHICLE THE DEALERSHIP DIDN'T WANT. I FOUND OUT THAT THIS DEALERSHIP IS COLLECTING OVER…

Look up ODI 11024123 at NHTSA ↗

1
ODI 10851984

AFTER MY Q5 HAS BEEN IN THE SERVICE DEPARTMENT 3 TIMES FOR THE SAME ISSUE BROKE DOWN ON A VERY BUSY HIGHWAY WITH MY SMALL CHILD ON BOARD. MY AUDI ADVISOR TOLD ME TO TRY TO BRING IT TO THE DEALER. WE DID NOT MAKE IT. CAR HAD TO BE TOWED. AFTER 2 WEEKS, I WAS ADVISED I NEEDED A NEW ENGINE AT THE COST OF $14,700. THIS IS AFTER IT HAD BEEN FIXED SEVERAL TIMES BEFORE FOR THE SAME ISSUE. SECONDLY, IT HAS A RECALL THAT HAS BEEN PUBLISHED AND AUDI'S RESPONSE TO ME WAS THE RECALL REPAIR IS NOT AVAILABLE YET. THEY ARE HOWEVER ARE WORKING WITH TAKA…

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2
ODI 10715906 · 89,000 mi

TRANSMISSION OFTEN JERKS WHEN SLOWING DOWN BELOW 10 MPH, CAR JERKS FORWARD

Look up ODI 10715906 at NHTSA ↗

ODI 11024123

MY VEHICLE WENT TO THE AUDI FIFE DEALERSHIP. ADVISED I NEEDED A NEW ENGINE. I TRIED TO TRADE IN THE VEHICLE AND I WAS ADVISED THAT MY CAR HAD -0-TRADE IN VALUE. THEY WOULDN'T ACCEPT ON A TRADE-IN. THEY SAID IT WAS WORTHLESS. I TOWED THE VEHICLE HOME AND I NOTICED ON MY PAPERWORK THAT THE DEALERSHIP COMPLETED "3" RECALLS WITHOUT MY PERMISSION OR KNOWLEDGE. I ASKED SERVICE WHY THEY COMPLETED THESE RECALLS ON A WORTHLESS VEHICLE THAT I HAD TO TOW HOME. A VEHICLE THE DEALERSHIP DIDN'T WANT. I FOUND OUT THAT THIS DEALERSHIP IS COLLECTING OVER…

Look up ODI 11024123 at NHTSA ↗

2
ODI 10715906 · 89,000 mi

TRANSMISSION OFTEN JERKS WHEN SLOWING DOWN BELOW 10 MPH, CAR JERKS FORWARD

Look up ODI 10715906 at NHTSA ↗

ODI 10870198

UNRESOLVED ENGINE ISSUE. RECALL THAT THEY WILL NOT FIX. UNABLE TO TRADE IN VEHICLE ANYWHERE BECAUSE OF THE ACTIVE RECALL. FEEL TRAPPED IN AN UNSAFE 'FAMILY' CAR.

Look up ODI 10870198 at NHTSA ↗

1
ODI 11324269 · 120,000 mi

MY CAR HAS HAD ELECTRICAL ISSUES THAT THE DEALER HAS NOT BEEN ABLE TO RESOLVE. THINGS HAVE GOTTEN WORSE. YESTERDAY MY SON THROUGH A FIT WHILE DRIVING ON THE FREEWAY AND OPENED THE BACK DOOR WHILE I WAS GOING OVER 60 MILES AN HOUR AND THE DOOR LOCK LIGHT WAS LIT. I FEEL THAT UNDER NO CIRCUMSTANCE SHOULD IT BE POSSIBLE OF THE DOOR TO BE ABLE TO OPEN WHILE DRIVING AT HIGH SPEEDS. I HAVE DISCUSSED THIS WITH AUDI CORPORATE BUT THEY WERE MORE CONCERNED ABOUT ME BEING ABLE TO PAY FOR THIS TO BE FIXED THAN THE ISSUE ITSELF. *TR

Look up ODI 11324269 at NHTSA ↗

—00
Fuel System, Gasoline
3
ODI 10924970

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V660000 (FUEL SYSTEM, GASOLINE) AND 16V078000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/05/2017*CT UPDATED 01/17/17.*JB

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ODI 10945498

TAKATA RECALL AFTER 10 MONTHS OF RECEIVING A RECALL NOTICE, THE TAKATA REPLACEMENT BAGS ARE STILL NOT AVAILABLE FROM FROMAUDI DEALER. I ALSO RECEIVED A RECALL IN NOVEMBER REGARDING FUEL PUMP FLANGE -- AFTER CALLING MY DEALER SEVERAL TIMES, I AM TOLD REPLACEMENT OFFERED BY RECALL NOTICE IS NOT AVAILABLE, MAY NOT BE FOR SEVERAL MONTHS - THIS IS FIRE HAZARD. AUDI LEAVES ME TO DRIVE A VEHICLE WITH 2 SERIOUS DEFECTS, WHICH THEY KNOW ABOUT, AND MAKE NO EFFORT TO DEAL WITH THE RECALL OR OFFER ME A REPLACEMENT VEHICLE. HOW CAN THIS BE ACCEPTED? *…

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ODI 10955909

WE WERE TRANSFERRED FROM CHICAGO TO GERMANY AT THE END OF 2014 AND AS THE AUDI RECALL FOR THE AIRBAG AND FUEL FLANGE WERE NOW AVAILABLE WE SCHEDULED THE VEHICLE FOR SERVICE ON 11/12 JAN 2017. THE DEALER HAD THE RECALLS IN THE SYSTEM AND PRINTED THEM OUT AS A SERVICE ORDER FOR REPAIR. ON 12TH JANUARY THE DEALER CALLED AND SAID AUDI AG WOULD NOT AUTHORIZE THE REPAIRS. I CALLED AGAIN TODAY 13 FEB 2017 AND THE DEALERS SERVICE REPRESENTATIVE DANIEL CARR SAID THEY WOULD NOT AUTHORIZE AND THAT THE DEALER HAS NO WAY OF ORDERING THE PARTS WITHOUT AUD…

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0
1
ODI 10945498

TAKATA RECALL AFTER 10 MONTHS OF RECEIVING A RECALL NOTICE, THE TAKATA REPLACEMENT BAGS ARE STILL NOT AVAILABLE FROM FROMAUDI DEALER. I ALSO RECEIVED A RECALL IN NOVEMBER REGARDING FUEL PUMP FLANGE -- AFTER CALLING MY DEALER SEVERAL TIMES, I AM TOLD REPLACEMENT OFFERED BY RECALL NOTICE IS NOT AVAILABLE, MAY NOT BE FOR SEVERAL MONTHS - THIS IS FIRE HAZARD. AUDI LEAVES ME TO DRIVE A VEHICLE WITH 2 SERIOUS DEFECTS, WHICH THEY KNOW ABOUT, AND MAKE NO EFFORT TO DEAL WITH THE RECALL OR OFFER ME A REPLACEMENT VEHICLE. HOW CAN THIS BE ACCEPTED? *…

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000—0
Suspension0
1
ODI 11384772 · 94,250 mi

AUDI Q5 94,000. I WILL NEVER NEVER BUY AUDI VEHICLE AGAIN. FIRST STARTED WITH OIL LEAK, REPLACED VALVE COVER GASKET, THEN HOOD LATCH SENSOR (GERMAN GENIUS). HOW IN THE WORLD THIS BAD SENSOR MEASURES OIL LEVEL. RACK AND PINION LEAK, THEN TIMING COVER GASKET LEAK. THEN MY MECHANIC REPLACED DRIVER SIDE UPPER CONTROL ARM. NOW REAR SHOCK IS BAD. ALREADY SPENT OVER $3000 FINE, THE WORST ISSUE I HAVE IS TRACTION CONTROL LIGHT. THE DEALER (STEALER) GAVE ME ESTIMATE OF $1700 TO FIX THIS. THE LAST SERIOUS ONE ON 12/23/20 WHILE DRIVING WITH 2 MORE PAS…

Look up ODI 11384772 at NHTSA ↗

00000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

8 patterns with matching reports.

Oil consumption or dilution

13 mentions · 9.1% of complaints

Median mileage: 74,325 mi (11 usable records).

ODI 10575201 · 93,000 mi

LESS THAN 1 YR AFTER I PURCHASED MY VEHICLE, I BEGAN HAVING PROBLEMS WITH OIL CONSUMPTION. I TOOK IT TO THE DEALER AND THEY DID OIL CONSUMPTION TEST AND REPLACED CRANKCASE BREATHER VALVE AND FRONT MAIN SEAL & ECM UPDATE. HIGH OIL CONSUMPTION CONTINUED, DEALER STATED THAT IT WAS ACCEPTABLE AS LONG AS IT WAS 1200 OR MORE PER 1/4 QT OF OIL. I HAVE COMPLAINED SEVERAL TIMES AND DEALER SAYS IT IS NORMAL FOR THE CAR. NOW, I AM PAST MY WARRANTY AND THE CAR IS CONSUMING 1/4 QUART OIL TO 760 MILES. AFTER SOME RESEARCH ON INTERNET FOUND THAT MANY PEOP…

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ODI 10594710 · 67,000 mi

VEHICLE IS BURNING AND CONSUMING OIL. I TAKE TO DEALER FOR OIL CHANGES AND LAST ONE INDICATED GREAT. EVERY 4 DAYS I HAVE TO PUT A QUART OF OIL IN THE TRUCK. I ONLY HAVE 67,000 MILES AND NO WARRANTY. AUDI ISN'T TAKING RESPONSIBILITY FOR THE CAR. AND THERE ARE NO BULLETINS OR RECALLS FROM AUDI ALTHOUGH I'VE READ NUMEROUS POST ABOUT OIL CONSUMPTION IN THE AUDI Q5. *TR

Look up ODI 10594710 at NHTSA ↗

ODI 10597359 · 18,000 mi

1. Q5 2.0 HAS A VERY HARSH DOWNSHIFT WHETHER IN AUTOMATIC MODE OR IN MANUAL/SPORTRONIC. SPECIALLY 4->3 AND 3->2 AND 2->1. AS A RESULT THE CAR COMES TO A STOP AND THEN JERK FORWARD AFTER THE STOP (2-1), CAUSING ACCIDENTS IN PARKING GARAGES SPECIALLY IN TIGHT SPOTS. AUDI HAS ACKNOWLEDGED THE ISSUE, APPLIED TSB-37-13-83 SOFTWARE UPDATE, EVEN REPLACED THE MECHATRONIC UNIT BUT THE HARSH JERKY DOWNSHIFT RETURNS. DEALER SAYS IT IS NOT A PROBLEM BUT A "CHARACTERISTIC" OF THIS CAR. ESCALATED TO AUDI OF AMERICA, AND THEY CONFIRM IT IS A CHARACTERISTIC …

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Matching rule\b(oil consumption|burn\w* oil|consum\w* oil|oil dilution|gas(?:oline)? in (?:the )?oil)\b

Warning lights and dashboard alerts

11 mentions · 7.7% of complaints

Median mileage: 109,000 mi (7 usable records).

ODI 10906190 · 110,000 mi

TL* THE CONTACT OWNS A 2011 AUDI Q5. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE JERKED AND WOULD NOT RESTART. THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN TENSIONER NEEDED TO BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS 110,000. THE VIN WAS NOT PROVIDED.

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ODI 10979450 · 125,000 mi

AFTER RUNNING ERRANDS I STARTED MY AUDI Q5. THE ENGINE IMMEDIATELY BEGAN TO IDLE HARD. NO WARNING LIGHTS ECT., BUT ENOUGH FOR CONCERN. DROVE IT IMMEDIATELY TO AN INDEPENDENT MECHANIC JUST BLOCKS AWAY. IT HAS BEEN DETERMINED THAT THE TENSIONER ON THE TIMING CHAIN BROKE CAUSING CATASTROPHIC ENGINE FAILURE. I HAVE MAINTAINED THE CAR METICULOUSLY, AND AM BESIDE MYSELF OVER THIS. I HAVE SINCE LEARNED THAT THIS HAS BEEN A PROBLEM FOR MULTIPLE PEOPLE AND THERE IS CURRENTLY A CLASS ACTION LAWSUIT FILED FILED LAST SPRING IN NEW JERSEY FOR THIS SPEC…

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ODI 11156763

TL* THE CONTACT OWNS A 2011 AUDI Q5. WHILE DRIVING 30 MPH, THE CONTACT SMELLED A FUEL ODOR. THE CONTACT PULLED THE VEHICLE OVER AND SHUT OFF THE ENGINE. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE, BUT WAS UNSUCCESSFUL AND THE CHECK ENGINE INDICATOR ILLUMINATED. ALSO, THE ELECTRIC POWER STEERING WARNING MESSAGE APPEARED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE CONTACT CALLED THE COLLECTION AUDI (200 BIRD RD, CORAL GABLES, FL 33146, [phone removed]), BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFAC…

Look up ODI 11156763 at NHTSA ↗

Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

10 mentions · 7.0% of complaints

Median mileage: 93,625 mi (10 usable records).

ODI 10948103 · 107,000 mi

I HAVE BEEN TREATED SO BADLY THAT I WILL NEVER BUY ANOTHER AUDI. THE MANAGER HAS TERRIBLE LEADERSHIP OF THE DEALERSHIP AND MY SERVICE EXPERIENCE WAS A ABSOLUTE DISASTER. I HAVE BEEN A LOYAL CUSTOMER SINCE I PURCHASED BY Q5 (NEVER MISSED A SERVICE APPOINTMENT AND ALWAYS DID IT AT THE DEALERSHIP). THE ENGINE HAS LEAKED OIL THE ENTIRE TIME. 3 YEARS AGO AUDI REPLACED THE PISTONS DUE TO A DESIGN DEFECT (THEY PAID FOR IT). 4 DAYS BEFORE MY REGULARLY SCHEDULED SERVICE APPOINTMENT MY ENGINE DIED WHILE DRIVING IT HOME FROM WORK THROUGH A RESIDENTIAL …

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ODI 10981379 · 50,000 mi

I WAS DRIVING MY CAR AROUND SOME BLIND CURVES WHEN I HEARD A CLANK KIND OF SOUND AND CLICKING AND THEN LOST POWER FORTUNATELY I WAS CLOSE ENOUGH I COASTED HOME. I WAS VERY LUCKY. I COULD NOT GET THE ENGINE TO START AND HAD IT TOWED TO THE AUDI DEALER HE SAID, ENGINE NO START NO POWER: FOUND ENGINE CRANKS WITHOUT COMPRESSION. FOUND TIMING CHAIN STRETCHED AND JUMPED TIMING. REMOVED AND INSPECTED VALVES AND FOUND ALL VALVES TO BE BENT. AT THIS TIME WE NEED TO REPLACE THE CYLINDER HEAD AND TIMING CHAIN AND RELATED PARTS. PARTS: $4800 …

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ODI 11024538 · 85,000 mi

WHILE TAKING A LEFT TURN ACROSS TRAFFIC, THE AUDI Q5 3.2 TRANSMISSION FAILED WHILE SHIFTING FROM 1ST TO 2ND GEAR. THE AUDI Q5 STALLED AND STOPPED AND WOULD NOT CONTINUE TO DRIVE. THE ENGINE SEEMED TO BE WORKING PROPERLY; HOWEVER, THE GEARS WOULD NOT ENGAGE AND THE CAR WOULD NOT DRIVE. THE AUDI Q5 DISPLAYED AN ERROR MESSAGE "GEARBOX MALFUNCTION; YOU CAN CONTINUE DRIVING (LIMITED FUNCTIONALITY)". AFTER REPEATEDLY RESTARTING THE AUDI Q5 AND ATTEMPTING TO SHIFT THE TRANSMISSION IT EVENTUALLY ENGAGED THE GEARS ALLOWING THE CAR TO BE DRIVEN OUT OF TR…

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Battery drain and no-start mentions

4 mentions · 2.8% of complaints

Median mileage: 73,500 mi (4 usable records).

ODI 10981379 · 50,000 mi

I WAS DRIVING MY CAR AROUND SOME BLIND CURVES WHEN I HEARD A CLANK KIND OF SOUND AND CLICKING AND THEN LOST POWER FORTUNATELY I WAS CLOSE ENOUGH I COASTED HOME. I WAS VERY LUCKY. I COULD NOT GET THE ENGINE TO START AND HAD IT TOWED TO THE AUDI DEALER HE SAID, ENGINE NO START NO POWER: FOUND ENGINE CRANKS WITHOUT COMPRESSION. FOUND TIMING CHAIN STRETCHED AND JUMPED TIMING. REMOVED AND INSPECTED VALVES AND FOUND ALL VALVES TO BE BENT. AT THIS TIME WE NEED TO REPLACE THE CYLINDER HEAD AND TIMING CHAIN AND RELATED PARTS. PARTS: $4800 …

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ODI 11193950 · 72,000 mi

I WAS DRIVING ON A BUSY STREET AND THE CAR SUDDENLY STARTED BUCKING AND FELT LIKE IT WAS GOING TO STALL. FORTUNATELY, I WAS ABLE TO PULL OVER. THE CAR WOULD NOT START AND HAD TO BE TOWED.

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ODI 11290908 · 97,000 mi

MY 2011 AUDI Q5 WOULD NOT START ONE MORNING WHEN TRYING TO START THE CAR IN MY GARAGE (DEC 2019). I HAD IT TOWED TO THE FLETCHER JONES AUDI DEALERSHIP IN CHICAGO IL WHERE I HAVE BEEN A LOYAL CUSTOMER SINCE MOVING HERE IN 2014. THEY PERFORMED A DIAGNOSTIC AND IDENTIFIED THAT THE TIMING CHAIN TENSIONER HAD SLIPPED, AND MAY HAVE CAUSED "CATASTROPHIC" FAILURE TO MY ENGINE. THEY PROCEEDED TO ASK FOR ANOTHER $1,500 TO DIAGNOSE THE ENGINE FOR THE FAILURE, AND MENTIONED IF IF HAD FAILED IT COULD BE UP TO $10,000 TO FIX THE PROBLEM. AFTER A SHORT BI…

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Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Fuel smell or leak mentions

4 mentions · 2.8% of complaints

Median mileage: 81,000 mi (3 usable records).

ODI 10860983 · 36,000 mi

MY Q5 HAD OVER THE LAST 4 WEEKS A FUNKY GASOLINE SMELL ON THE INTERIOR /EXTERIOR OF THE VEHICLE WHILE PARKED OR DRIVEN.MY CONCERN RAISED WHEN I HAVE SEEN MY FUEL CONSUMPTION GOING UP, SO I HAD IT CHECKED BY MY LOCAL MECHANIC. HE FOUND THAT THE COVER OF THE PUMP ASSEMBLY WAS CRACKING THE TOP PART OF THE FUEL PUMP CANISTER AND GASOLINE IS SITTING IN THE ASSEMBLY.SO THE SMELL INTERIOR AND EXTERIOR IS COMING FORTH CRACKED FUEL ASSEMBLY. I HAD NO ACCIDENT OR IMPACT TO THE CAR THAT COULD COST THIS PROBLEM AND REACHED OUT TO AUDI USA TO HOPEFULLY ADRE…

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ODI 10885581

I PURCHASED VEHICLE JULY 2015 AFTER 1 MONTH I WOULD SMELL GAS FUMES OVER TIME IT BECAME AGGRESSIVELY STRONG I TOOK VEHICLE IN FOR SERVICING WHERE I WAS TOLD THEY DIDNT FIND ANYTHING...1MONTH LATER TOOK IT BACK DEMANDED THEY FIX IT I HAD TO CONTACT CORPORATE FOUND OUT THEY HAD TO REPLACE FUEL PUMP & GASKET IN TANK...IN ADDITION, OIL CONSUMPTION IS AN ISSUE WHICH IS STILL A BIG PROBLEM. FROM 10/14/15 TO 7/4/2016 THE OIL INDICATOR ASKING FOR 1 QUART. THIS SERMS TO BE HAPPENING 1X MONTH. THE SERVICE TECH.INFORNED ME THERE WAS A RECALL REGARDING TH…

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ODI 11192829 · 109,000 mi

MY AUDI Q5 2011 CHECK ENGINE AND EPC LIGHT CONTINUE TO LIGHT UP MY DASH, VEHICLE HAS BEEN DIAGNOSED BY THE DEALERSHIP NOT ONCE NOT TWICE BUT MORE THAN THREE TIMES. CONTINUES TO HAVE THE SAME AND SIMILAR MISFIRES AND ACTUALLY SEEMS TO BE GETTING HOTTER THAN USUAL, THE ENGINE. I'VE SEEN SEVERAL COMPLAINTS ABOUT RECALLS ON THE COOLANT PUMP,TIMING CHAIN, FUEL PUMP FLANGE, FUEL PUMP, WIRING SENSORS, EPC LIGHT BALL JOINTS, AND THE LIST GOES ON. WHAT HAS ME MOSTLY CONCERN IS THE RECALLS FOR ALL THE FUEL SYSTEM COMPONENTS. FOR EXAMPLE EMISSION CON…

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Matching rule\b(fuel leak\w*|gas leak\w*|gas(?:oline)? smell|smell\w* (?:of )?(?:fuel|gas))\b

Hard or delayed shifting

4 mentions · 2.8% of complaints

Median mileage: 53,500 mi (4 usable records).

ODI 10547597 · 12,543 mi

AT APPROXIMATELY 6:00 PM THE EVENING OF FEBRUARY 10, 2013, I WAS RETURNING WITH MY MOM (FRONT PASSENGER) ON I-66E HEADED BACK HOME, A VEHICLE IN FRONT OF ME STOPPED SUDDENLY BECAUSE A VEHICLE IN FRONT OF HER STOPPED FOR NO APPARENT REASON. I ENGAGED MY BRAKES AND HAD COME TO A COMPLETE STOP WITHOUT TOUCHING THE CAR IN FRONT OF ME AND THEN THE NEXT THING I KNOW I CAME IN CONTACT WITH HER BUMPER. WE THOUGHT INITIALLY WE HAD BEEN HIT FROM BEHIND, HOWEVER, AFTER INSPECTING MY REAR BUMPER THERE SEEMED TO BE NO INDICATION THAT HAD OCCURRED. EVEN THE …

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ODI 10597359 · 18,000 mi

1. Q5 2.0 HAS A VERY HARSH DOWNSHIFT WHETHER IN AUTOMATIC MODE OR IN MANUAL/SPORTRONIC. SPECIALLY 4->3 AND 3->2 AND 2->1. AS A RESULT THE CAR COMES TO A STOP AND THEN JERK FORWARD AFTER THE STOP (2-1), CAUSING ACCIDENTS IN PARKING GARAGES SPECIALLY IN TIGHT SPOTS. AUDI HAS ACKNOWLEDGED THE ISSUE, APPLIED TSB-37-13-83 SOFTWARE UPDATE, EVEN REPLACED THE MECHATRONIC UNIT BUT THE HARSH JERKY DOWNSHIFT RETURNS. DEALER SAYS IT IS NOT A PROBLEM BUT A "CHARACTERISTIC" OF THIS CAR. ESCALATED TO AUDI OF AMERICA, AND THEY CONFIRM IT IS A CHARACTERISTIC …

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ODI 10715906 · 89,000 mi

TRANSMISSION OFTEN JERKS WHEN SLOWING DOWN BELOW 10 MPH, CAR JERKS FORWARD

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Steering assistance concerns

2 mentions · 1.4% of complaints

Median mileage: 89,000 mi (1 usable records).

ODI 11156763

TL* THE CONTACT OWNS A 2011 AUDI Q5. WHILE DRIVING 30 MPH, THE CONTACT SMELLED A FUEL ODOR. THE CONTACT PULLED THE VEHICLE OVER AND SHUT OFF THE ENGINE. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE, BUT WAS UNSUCCESSFUL AND THE CHECK ENGINE INDICATOR ILLUMINATED. ALSO, THE ELECTRIC POWER STEERING WARNING MESSAGE APPEARED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE CONTACT CALLED THE COLLECTION AUDI (200 BIRD RD, CORAL GABLES, FL 33146, [phone removed]), BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFAC…

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ODI 11312004 · 89,000 mi

I HAVE BEEN DRIVING ON THE HIGHWAY AND CITY AND IT APPEARS THE STEERING IS SOMETIMES STIFF AND THEN SOFT , I HAVE CHECKED THE POWER STEERING FLUID LEVEL AND ITS FULL. THIS IS AN ISSUE BECAUSE ITS HARD TO MAKE TURNS AS THE STEERING WHEEL STIFFENS UP. ANOTHER ISSUE IS THE CAR CONSUMES ABOUT 1 QUART OF OIL EVERY 300 MILES, IT WAS PART OF A LAWSUIT SETTLEMENT BUT THE VEHICLE WAS NEVER REPAIRED

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Brake response concerns

1 mentions · 0.7% of complaints

Median mileage: 120,000 mi (1 usable records).

ODI 11355375 · 120,000 mi

TOOK MY VEHICLE TO THE DEALER FOR NEW BRAKE PADS BRAKES AND ROTORS. UPON LEAVING THE CAR WAS MAKING A LOUD NOISE ON THE RIGHT SIDE. I CALLED THE DEALER TO COMPLAIN AND WAS TOLD IT WILL WEAR OFF. EXT FEW TIMES I DROVE THE BRAKES FAILED. I CALLED AUDI AND BROUGHT MY CAR BACK AND NOW THEY WANT ME TO BY BACK BRAKES AND CALLI ER FOR BOTH SIDES WHEN THE WORK WASN'T DONE PROPERLY TO BEGIN WITH.

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b