Auto Recall Watch
U.S. public vehicle records

2020 Audi Q5: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

25 owner complaints analyzed

6 distinct recall campaigns

1,225 mi median reported failure mileage

Scope: 2020 model year. Data updated: . 4 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 8 of 25 complaints (32.0%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior520.0%
Electrical and battery issues520.0%
Steering behavior312.0%
Transmission and shifting28.0%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System
8
Unknown Or Other
5
Engine
4
Seat Belts
3
Steering
3
Forward Collision Avoidance: Automatic Emergency Braking
2
Forward Collision Avoidance: Warnings
2
Power Train
2
Component breakdown data
CategoryCount
Electrical System8
Unknown Or Other5
Engine4
Seat Belts3
Steering3
Forward Collision Avoidance: Automatic Emergency Braking2
Forward Collision Avoidance: Warnings2
Power Train2

Electrical System: 8; Unknown Or Other: 5; Engine: 4; Seat Belts: 3; Steering: 3; Forward Collision Avoidance: Automatic Emergency Braking: 2; Forward Collision Avoidance: Warnings: 2; Power Train: 2

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
4
25,000 to 49,999
0
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0004
25,000 to 49,9990
50,000 to 74,9990
75,000 to 99,9990
100,000 to 149,9990
150,000 and above0

Under 25,000: 4; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (4). 21 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2020
3
2021
2
2022
5
2023
4
2024
3
2025
5
2026
3
Complaints over time data
CategoryCount
20203
20212
20225
20234
20243
20255
20263

2020: 3; 2021: 2; 2022: 5; 2023: 4; 2024: 3; 2025: 5; 2026: 3

Pattern summary

Electrical System leads the component reports. Braking behavior appears in 5 complaint narratives. Electrical and battery issues appears in 5 complaint narratives. Steering behavior appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11315339 · 2020-02-29 (February 29, 2020)

ANY TIME MY APPLE CELL PHONE SE MODEL IS IN THE PASSENGER SEAT, THE SEAT BELT UNBUCKLED ALARM INTERMITTENTLY IS ACTIVATED ON THE DASH. I SEE THIS AS A SAFETY ISSUE PARTICULARLY IF A CHILD WAS IN THE BACK SEAT, SINCE IT COULD BE REALIZED AS A FALSE ALARM, BUT ACTUALLY BE A TRUE UNBUCKLING SOMEWHERE IN THE VEHICLE. THIS OCCURS WITH THE VEHICLE IN MOTION, BUT THE PHONE STATIONARY (IE. NOT TRAVELING OVER ROAD BUMPS, POTHOLES OR CORNERING) AND IS UNPREDICTABLE. THIS HAS BEEN OCCURRING SINCE I TOOK POSSESSION NOV 30 LAST YEAR AND WAS NOT ABLE TO BE …

Owner-reported narrative. 30 miles reported. Look up ODI 11315339 at NHTSA ↗

Owner report 11322405 · 2020-04-27 (April 27, 2020)

OVERALL PROBLEM: AUDI Q5 2020 APPEARS TO HAVE A COMPUTER MALFUNCTION THAT INSTANTLY DISABLES ALL SYSTEMS. VEHICLE 'SHUT ITSELF OFF' AT A BRIEF STOP AND BECAME VERY DIFFICULT TO CONTROL, ROLLING INTO INTERSECTION. DETAILS: I STOPPED CAR AT RESIDENTIAL NEIGHBORHOOD STOP SIGN (BRIEF AND COMPLETE STOP, NO WAIT), IMMEDIATELY READY TO PROCEED FORWARD. AUDI'S 'AUTO STOP/START' FEATURE SHUT OFF THE ENGINE, THEN IMMEDIATELY ALL ELECTRONICS SHUT DOWN. THE CAR BASICALLY 'TURNED ITSELF OFF.' VEHICLE THEN BEGAN DRIFTING/COASTING INTO INTERSE…

Owner-reported narrative. 150 miles reported. Look up ODI 11322405 at NHTSA ↗

Owner report 11349103 · 2020-08-13 (August 13, 2020)

I RECENTLY PURCHASED A 2020 AUDI Q5. IT WAS 6 WEEKS OLD AND HAD ABOUT 2300 MILES ON THE ODOMETER. WHEN PULLING OUT OF A PARKING SPACE THE CAR DIED. I COULD NOT GET IT STARTED NO MATTER WHAT I DID. I COULD NOT EVEN GET THE FLASHERS TO TURN ON (TO THE IRE OF THOSE TRYING TO EXIT THE LOT.) AFTER HAVING IT TOWED (I WAS ON VACATION, NO LESS!) I LEARNED THAT THE ELECTRICAL DISTRIBUTION SYSTEM WAS DEFECTIVE AND HAD TO BE REPLACED. I AM JUST GRATEFUL THIS DID NOT GIVE OUT ON A 55 + MPH HIGHWAY, WHICH COULD HAVE BEEN LIFE THREATENING. A…

Owner-reported narrative. 2,300 miles reported. Look up ODI 11349103 at NHTSA ↗

Owner report 11421025 · 2021-06-15 (June 15, 2021)

On July 14, 2020, my daughter and I drove my leased Audi Q5 to Cari’s sister’s home. As I pulled in the driveway, and before I turned off the vehicle and exited the car, smoke began to billow from the engine compartment and enter the interior. My daughter and I were suddenly engulfed by white smoke, and evacuated the vehicle immediately. With the use of a garden hose and fire extinguishers, my sister, brother-in-law, and I were able to subdue the fire until the fire department arrived and extinguished it fully. My Audi Q5 was totaled due to thi…

Owner-reported narrative. Look up ODI 11421025 at NHTSA ↗

Owner report 11442139 · 2021-11-30 (November 30, 2021)

Gateway control modular failure. At dealer currently. We took pictures. Multiple reports of the exact same thing on Audi forums online. Audi confirmed same issue. While driving car it suddenly stopped and the emergency brake was automatically applied. No warning, no way to Live the car to safety, all the warning lights began to flash, windows started to rolling up and down. Then the car just turned off. Unable to start it, turn it on, move it, nothing. Needed a special tow truck to have it towed to dealer. A serious safety issue. I am …

Owner-reported narrative. Look up ODI 11442139 at NHTSA ↗

Owner report 11448154 · 2022-01-20 (January 20, 2022)

Yesterday I driving my AUDI Q5 2020 on the expressway , then with no warning multiple warning and error messages suddenly appeared on dashboard. The Entire car immediately shut down in middle of the expressway, no time for me to put on my hazard, no time for me to safely pull over ..With difficulty moving it to safety. The car wouldn't start and I was in the middle of the expressway which put me at great risk along with my passengers and surrounding vehicles.... I was scared and shocked Very dangerous !!!!

Owner-reported narrative. Look up ODI 11448154 at NHTSA ↗

Owner report 11464750 · 2022-05-16 (May 16, 2022)

The hood has opened 3 different times with no warning while driving down the road.

Owner-reported narrative. Look up ODI 11464750 at NHTSA ↗

Owner report 11465067 · 2022-05-17 (May 17, 2022)

Sun roof exploded for no reason. No rock hit it, driving on the highway with no other cars around

Owner-reported narrative. Look up ODI 11465067 at NHTSA ↗

Recall history

6 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

19V737000 · Structure:Body

Reported: 2019-10-16 (October 16, 2019)

Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2019 Audi SQ5 and 2018-2020 Audi Q5 vehicles. The rear wheel arch cover trim may loosen and detach from the vehicle.

Consequence: The detached trim may become a road hazard, increasing the risk of crash.

Remedy: Audi will notify owners, and dealers will replace the four clips securing the forward part of the rear wheel arch trim, free of charge. The recall began November 1, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 66K8.

NHTSA campaign record ↗
20V505000 · Seats

Reported: 2020-08-26 (August 26, 2020)

Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.

Consequence: In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.

Remedy: Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall began September 11, 2020. Volkswagen owners may contact their customer service at 1-888-241-2289. Audi owners may contact their customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 72L1, 72K8, and 72K9.

NHTSA campaign record ↗
21V295000 · Suspension:Rear:Axle:Non-Powered Axle Assembly

Reported: 2021-04-26 (April 26, 2021)

Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 sedan, S5 Cabriolet, A5 coupe, 2019-2021 RS5 coupe, A5 Sportback, S5 Sportback, RS5 Sportback vehicles. The lock nut on the trailing arm of the rear axle may break due to stress corrosion.

Consequence: A broken lock nut may misalign the rear axle, causing a loss of control and increasing the risk of a crash.

Remedy: Dealers will replace the lock nuts and, if necessary, the associated bolts, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L1.

NHTSA campaign record ↗
21V947000 · Structure:Body | Electrical System:Body Control Module/Bcm

Reported: 2021-12-08 (December 8, 2021)

Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 Q5 Sportback, SQ5 Sportback, 2018-2022 Q5, and SQ5 vehicles. A liquid spill in the rear seat, or water ingress from an insufficient body seam underneath the vehicle may allow liquid to penetrate the gateway control module, causing it to shutdown.

Consequence: A gateway control module shutdown will suddenly reduce engine power, increasing the risk of a crash.

Remedy: Dealers will install a protective cover on the gateway control module and seal an underbody seam as necessary, free of charge. Owner notification letters were mailed January 21, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90S9.

NHTSA campaign record ↗
22V034000 · Tires | Suspension:Rear:Axle:Non-Powered Axle Assembly

Reported: 2022-01-26 (January 26, 2022)

Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8 vehicles. The rear axle alignment may not have been inspected after the repairs for Recall 21V-295 (42L1) were performed.

Consequence: Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.

Remedy: Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L5.

NHTSA campaign record ↗
23V842000 · Electrical System:Propulsion System:Charging:Cable/Cord:Onboard

Reported: 2023-12-13 (December 13, 2023)

Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.

Consequence: An overheated outlet or charging cable can increase the risk of a fire.

Remedy: Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

25 unique complaints in this selection. Analysis snapshot: 2026-09-30.

16.0%Usable mileage4 / 25 records
100.0%Valid incident date25 / 25 records
100.0%Valid filing date25 / 25 records
100.0%Ordered incident and filing dates25 / 25 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component201220132014201520162017201820192020202120222023202420252026
Engine
4728.0%
ODI 10465792 · 1,372 mi

ENTERING MY GARAGE, ABOUT HALFWAY IN THE CAR SUDDENLY ACCELERATED FORWARD; I HAD MY FOOT ON THE BRAKE WHILE ENTERING AND IMMEDIATELY PUSHED DOWN HARD, THE CAR SKIDDED AND STOPPED; I IMMEDIATELY PUT THE CAR IN NEUTRAL AND THE ENGINE REVVED UP TO BETWEEN 4000 AND 5000 RPMS, AND THEN QUICKLY DROPPED BACK TO NORMAL IDLE. JUST BEFORE REACHING THE HOUSE AND THE GARAGE INCIDENT, THE CAR MOMENTARILY SPEEDED UP AND THEN CAME BACK TO NORMAL SPEED. I WAS GOING ABOUT 15 MPH AND IT ALL HAPPENED SO SUDDENLY I DIDN'T REALIZE WHAT HAD HAPPENED. IT WASN'…

Look up ODI 10465792 at NHTSA ↗

3337.1%
ODI 10522431 · 2,000 mi

UNEXPECTED BRAKING. I AT ONCE PULLED OFF THE ROAD INTO A DRIVEWAY AND ATTEMPTED TO PLACE THE VEHICLE IN PARK BUT WAS UNABLE TO SHIFT OUT OF DRIVE. I EVENTUALLY WAS ABLE TO STOP THE ENGINE WITH THE SHIFTER STILL IN DRIVE. I CONTACTED THE DEALERSHIP AND ROADSIDE ASSISTANCE. THE VEHICLE WAS TOWED TO THE DEALERSHIP. AFTER 3 DAYS AT THE DEALERSHIP, I WAS TOLD THAT DIAGNOSTIC TESTS DID NOT REVEAL ANY PROBLEM AND THAT THE DEALERSHIP WAS UNABLE TO RECREATE THE PROBLEM. THE VEHICLE HAS BEEN RETURNED TO ME AND I AM AWAITING FURTHER COMMUNICATION FR…

Look up ODI 10522431 at NHTSA ↗

3634.3%
ODI 10637126 · 1,046 mi

THIS IS BRAND NEW AUDI Q5 I PURCHASED ROUGHLY A MONTH EARLIER. WHILE DRIVING ON THE FREEWAY, MULTIPLE CARS BEGAN HONKING AND WAVING AT US. I PULLED OFF THE FREEWAY AND WAS NOTIFIED THAT BLACK SOME WAS APPEARING FROM THE REAR OF THE VEHICLE. I NOTIFIED THE MANUFACTURER OF THE ISSUE AND THEY TOWED THE CAR TO THE NEAREST DEALERSHIP FOR SERVICE. THE SERVICE CREW DID CONFIRM AN ISSUE WITH THE ENGINE. A WEEP HOLE WAS FOUND ON SIDE OF TRANSMISSIONS THAT WAS LEAKING OIL WHICH CAUSED BLACK SMOKE TO APPEAR FROM THE ENGINE. THE SERVICE TEAM ENDED U…

Look up ODI 10637126 at NHTSA ↗

3838.4%
ODI 11097223

TL* THE CONTACT OWNS A 2015 AUDI Q5. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER (AUDI TYSONS CORNER, 8598 LEESBURG PIKE, VIENNA, VA 22182) WAS CONTACTED AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Look up ODI 11097223 at NHTSA ↗

2633.8%
ODI 11102373

TL* THE CONTACT OWNS A 2016 AUDI Q5. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE DEALER (AUDI OF SAN DIEGO, [phone removed]) WAS CALLED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Look up ODI 11102373 at NHTSA ↗

1945.2%
ODI 11102390

TL* THE CONTACT OWNS A 2017 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (AUDI LAKELAND, 1215 GRIFFIN RD, LAKELAND, FL 33805, [phone removed]) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. …

Look up ODI 11102390 at NHTSA ↗

3115.1%
ODI 11076013 · 4,600 mi

WHILE DRIVING DOWN THE EXPRESSWAY IN CHICAGO, TRANSMISSION, AND ALL SAFETY FEATURES COMPLETELY SHUT OFF. PRESSING ON ACCELERATOR HAD NO EFFECT, AND WITH LIMITED STEERING WAS ABLE TO PULL TO ROADSIDE BARELY MISSING HIGH-SPEED TRAFFIC. EXPRESSWAY ROADSIDE IS NARROW, SO WAS NEARLY HIT BY MANY CARS WHILE WAITING FOR TOW SERVICE. CAR WOULD NOT RESTART AND WITH FULL ELECTRONIC TRANSMISSION, NO ABILITY TO PUT INTO NEUTRAL. AUDI ROADSIDE ASSISTANCE DID NOT PROVIDE TIMELY TOW SERVICE. EXTREMELY DANGEROUS AND UNSAFE.

Look up ODI 11076013 at NHTSA ↗

917.3%
ODI 11453048

I received a Safety Recall from Audi of America for my 2019 Audi Q5, I am pleased that the recall is being done. However, the description of what could happen, in the Safety Recall letter, should water enter the Gateway Module does not describe what happen to me when the Gateway Control Module got wet from liquid spilled in the backseat of my car. The 2nd paragraph under “ What is the Issue “ states in part, “ The vehicle remains steerable and the brake system is fully operable. The engine goes into emergency mode and remains in operation …

Look up ODI 11453048 at NHTSA ↗

416.0%
ODI 11421025

On July 14, 2020, my daughter and I drove my leased Audi Q5 to Cari’s sister’s home. As I pulled in the driveway, and before I turned off the vehicle and exited the car, smoke began to billow from the engine compartment and enter the interior. My daughter and I were suddenly engulfed by white smoke, and evacuated the vehicle immediately. With the use of a garden hose and fire extinguishers, my sister, brother-in-law, and I were able to subdue the fire until the fire department arrived and extinguished it fully. My Audi Q5 was totaled due to thi…

Look up ODI 11421025 at NHTSA ↗

1723.3%
ODI 11386836 · 600 mi

Q5 HAS A VERY SERIOUS DEFECT, THAT IS, THERE IS A GATEWAY MODULE LOCATED UNDER THE REAR SEAT CUSHION/CUP HOLDER. ALL OF THE COMMUNICATIONS TO ALL THE CONTROLLERS GO THROUGH THIS LITTLE BOX. IF WATER SPILLS, IT COLLECTS AROUND THE GATEWAY AND CORRODES IT, WHICH WILL SHUT DOWN THE CAR. THIS SHUTDOWN OCCURRED WHILE I WAS DRIVING MY FAMILY. LOST ALL POWER, ENGINE, ELECTRICAL, EVERYTHING. BARELY COASTED OUT OF THE ROADWAY. THIS IS A DESIGN FLAW TO LOCATE THIS SENSITIVE MODULE UNDERNEATH REAR CUP HOLDERS AND WILL LEAD TO DANGEROUS SITUATIONS FOR PEOP…

Look up ODI 11386836 at NHTSA ↗

418.2%
ODI 11561326

Vehicle had first oil change at 10K miles on 1/1/2023 In April of 2023 started noticing smoke and a burning smell coming out of the engine, took car in to dealership. They stated on 4/25/2023 that there was a "small oil leak," and that they repaired and cleaned up the leakage but they wanted to drive the vehicle once more before they released it to me. I have this all in a text message. 12/20/2023 took vehicle in for 20K service and they said there is a major leakage they said in a video they sent me: "found lots of oil on top of the engi…

Look up ODI 11561326 at NHTSA ↗

716.3%
ODI 11524100

On 21 April 2023 while driving on a highway, the US specification 2023 Audi Q5 engine began to make noise and a yellow engine warning light came on. During the process of moving the vehicle off the highway to a safe location to stop, the engine began to progressively lose power and the noise became much more noticeable and distinctly sounded like metal on metal. The Audi repair shop provided a report of diagnostic tests run but did not open the engine for further inspection. The repair shop ordered a replacement engine. Due to delays in deliver…

Look up ODI 11524100 at NHTSA ↗

15.0%
ODI 11595471

The dash board lights all came on, windows rolled down, car could not be controlled and couldn’t put the gear in park. After further research on the internet, I found that there was a recall on 288,000 Q 5s in 2021 because of this issue. Dealer said the “gateway system” that controls all the communication died and they had to replace it. I think the 2021 issue is not completely resolved.

Look up ODI 11595471 at NHTSA ↗

511.9%
ODI 11706733

On December 22nd i got into the vehicle and a few errors popped up which consisted of “loose wheel warning malfunction” “brakes: limited functionality drive with causation” “active front assist and emergency assist unavailable”. I called the nearest dealer and was told it’s ok to drive it’s just a software glitch and if i don’t feel comfortable driving i should take it to the dealer and come back tomorrow for a loaner since service was closed already. So i proceeded to drive home, about 10 minutes into the drive a warning for the coolant came …

Look up ODI 11706733 at NHTSA ↗

133.3%
ODI 11744665

Vehicle purchased new off the showroom floor with 22 miles, driven locally only and garage kept. At 270 miles, upon starting the vehicle the engine was shaking and idling rough exactly like a misfiring cylinder would. The check engine light immediately turned on and started flashing and the engined bogged down and stopped. The dealership towed it to their shop and witness the rough idle themselves. When diagnosing the fault, it was confirmed 3 cylinders were misfiring due to "catalytic converter sensor" that triggered the engine to misfire for …

Look up ODI 11744665 at NHTSA ↗

Air Bags
8550.6%
ODI 10861099

*** TAKATA RECALL *** I AM FILING A COMPLAINT WITH NHTSA BECAUSE I FEEL I AM DRIVING A, SO TO SPEAK, "LOADED GUN." I FIND IT COMPLETELY IRRESPONSIBLE THAT MY VEHICLE MAKER, AUDI, AS WELL AS TAKATA, HAVE NOT REACHED OUT TO ME REGARDING A VERY SERIOUS DEFECT IN MY CAR. AS YOU ARE WELL AWARE, THIS IS A PROBLEM THAT HAS LED TO SERIOUS HARM AND DEATH, YET, BY SHEER COINCIDENCE, I JUST SO HAPPENED TO STUMBLE UPON THIS STORY AND FIND THAT MY CAR IS ONE OF THE AFFECTED. TO MAKE MATTERS WORSE, I FIND OUT THAT THERE IS NO REMEDY TO THIS PROBLEM. NEITH…

Look up ODI 10861099 at NHTSA ↗

11.1%
ODI 11467537

I took my vehicle to Audi South Austin on 6/1/22 regarding my A/C and back up camera not working, continuous oil consumption issue, passenger air bag light turning on, and RPM higher than normal while idling. Christina Turner told me that the wait for my car to be service was 3-4 weeks. She quoted me a price of $275 for each diagnostic test. I mentioned a recall regarding the auxiliary heater and she told me that the recall had previously been completed. I asked her if there was a warranty and she mentioned that it was 12 months/ 12,000 mil…

Look up ODI 11467537 at NHTSA ↗

32.9%
ODI 11096476 · 41,296 mi

TL* THE CONTACT OWNED A 2014 AUDI Q5. THE CONTACT STATED THAT THE VEHICLE WAS STRUCK BY ANOTHER VEHICLE ON THE REAR PASSENGER SIDE BUMPER. THE CONTACT'S VEHICLE ROLLED OVER SEVERAL TIMES AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT AND FRONT PASSENGER WERE INJURED AND TRANSPORTED TO THE HOSPITAL. THE DRIVER OF THE OTHER VEHICLE WAS ALSO INJURED, BUT IS WAS UNKNOWN IF MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT NOTIFIED. THE FAI…

Look up ODI 11096476 at NHTSA ↗

22.0%
ODI 10981352

TL* THE CONTACT OWNS A 2015 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V001000 (VISIBILITY, AIR BAGS). THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. A REPAIR APPOINTMENT WAS SCHEDULED, BUT THERE WAS NO TIMEFRAME FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Look up ODI 10981352 at NHTSA ↗

56.5%
ODI 10882324 · 4,900 mi

"TAKATA RECALL" AND VISIBILITY I WAS INVOLVED IN AN ACCIDENT ON 6/30 DRIVING 2016 AUDI Q5 TAKING A LEFT HAND TURN. BEFORE MAKING THE TURN I ENSURED NO ONE WAS COMING FROM THE OPPOSITE DIRECTION AS I HAD A SOLID GREEN LIGHT. WHEN I WAS HALF WAY THROUGH THE INTERSECTION THEN SUDDENLY A CAR FROM NO WHERE CAME AND HIT MY CAR ON THE FRONT PASSENGER SIDE IN A SPEED OF AT LEAST 45 MPH. MY CAR WAS DRAGGED FOR SEVERAL METERS AND FINALLY STOPPED ON THE SIDEWALK AND THE FRONT PART IS COMPLETELY DAMAGED. I WAS SURPRISED TO SEE THAT THE AIRBAGS DIDN'T DE…

Look up ODI 10882324 at NHTSA ↗

37.1%
ODI 11030790 · 8,200 mi

WE REAR-ENDED A SEMI TRUCK WHILE DRIVING ON A HIGHWAY AS TRAFFIC BEGAN TO SLOW . THE ENTIRE FRONT END OF OUR VEHICLE WAS BADLY DAMAGED. THE AIRBAGS DID NOT DEPLOY AND THE PRETENSIONERS ON THE DRIVERS SEATBELT DID NOT ENGAGE . THE SPEED AT WHICH WE WERE TRAVELING IS UNKNOWN BUT LIKELY MORE THAN 15 MILES PER HOUR AND LESS THAN 40 MILES PER HOUR. THE DRIVER LOOKED AWAY FROM THE ROAD BRIEFLY AND REAR-ENDED THE TRUCK AHEAD . WE ARE EXTREMELY CONCERNED THAT OUR AIRBAGS AND SEATBELT DID NOT ENGAGE. THE DRIVER HIT HER HEAD ON THE STEERING WHEEL AND T…

Look up ODI 11030790 at NHTSA ↗

136.3%
ODI 11388901 · 45,000 mi

CAR STATIONARY ON HIGHWAY AFTER TRAFFIC CAME TO A STOP DUE TO A TRAFFIC INCIDENT AHEAD. REAR ENDED BY VEHICLE GOING IN EXCESS OF 40MPH. CAR PUSHED INTO CAR IN FRONT (CAR 3), SPUN AROUND AND HIT THE SAME CAR (CAR 3) IN THE FRONT. AIRBAGS DID NOT DEPLOY. BOTH DRIVER AND PASSENGER WERE ADMITTED TO THE HOSPITAL WITH INJURIES.

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35.8%
ODI 11390728 · 22,000 mi

VEHICLE KEEPS STATING SAFETY SYSTEM MALFUNCTION. THE PASSENGER AIRBAG CONTINUES TO TURN ON AND OFF WHILE DRIVING. EVEN WHEN MANUALLY SHUT OFF THROUGH GLOVE BOX, THE ALERT CONTINUES TO OCCUR WHILE DRIVING.

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00.0%

No examples available for this selection.

11.4%
ODI 11459647

After conducting a $10k forensic review on the car, they found out that the computer was infected with malware and that that vehicle will always put out fm transmitters to get into your cellular devise to hack it Unfortunately, this is the case for this bricked...Need a replacement with transferring the lease over to a similar priced vehicle.

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00.0%

No examples available for this selection.

37.0%
ODI 11568650

This is in line with the 2023 Audi Q5 (VIN: [XXX] with only 4k miles on the odometer), which has several system malfunctioning errors that populate periodically. The same error occurred while running on the first day I collected this Audi Q5 from Audi Dallas showroom on [XXX]. This error was permanent and appeared every time i started the vehicle. As suggested by the Audi Dallas service department, I returned the car for review on the same day i bought it. After nearly two weeks, the car was returned to me, and it was highlighted that there c…

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00.0%

No examples available for this selection.

49.5%
ODI 11720316

The air bag keeps showing it's not working and that's it's turned off, there's a driving system malfunction, and warning lamp flashing emissions-related fault malfunction are not working. It is a brand-new car and after 2 months, all the malfunction lights keep showing so we went to the Audi dealership and they said they have ordered the parts from Germany, but it has almost been 2 months, and they still don't know when it will arrive.

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00.0%

No examples available for this selection.

Electrical System
53.0%
ODI 10629317 · 12,000 mi

TL* THE CONTACT OWNS A 2012 AUDI Q5. WHILE THE VEHICLE WAS IDLING AT A TRAFFIC LIGHT, THE "CHANGE KEY BATTERY" WARNING INDICATOR ILLUMINATED AND THE ENGINE STALLED. THE VEHICLE WOULD NOT RESTART WHILE THE KEY WAS IN THE IGNITION; HOWEVER, IT RESTARTED WHEN THE KEY FOB WAS PRESSED. THE FAILURE ONLY OCCURRED ONCE. THE DEALER STATED THAT THIS TYPE OF FAILURE OCCURRED WHEN THE BATTERY INSIDE THE KEY FOB WAS NOT CHARGED. THE KEY FOB WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.

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910.1%
ODI 10681204 · 1,000 mi

THE SPEAKERS IN THE AUDIO SYSTEM RANDOMLY EMIT A VERY LOUD POP! THIS NOISE HAPPENS EVEN WITH THE VOLUME OF THE ENTERTAINMENT SYSTEM ALL THE WAY DOWN AND ALSO HAPPENS WHEN RADIO OR ANY AUDIO IS PLAYING. THE NOISE IS VERY STARTLING! *TR

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98.6%
ODI 11063274

DRL (DAYTIME RUNNING LIGHTS) BURN OUT PREMATURELY.

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44.0%
ODI 11056281

IM SEEING A LOT OF RECALLS ON 2015 AUDI Q5 AND IM AFRAID OF GOING OUT WITH THE CAR. I SPOKE WITH AUDI GUYS AND EXPLAINED ABOUT THE SITUATION BUT THEY ARE TALKING RUDE. WHAT EVER THE RECALL THEY MENTIONED AND THEY MENTIONED IN THE DOCUMENT SAYING THAT THE CAR CAN RESULT TO FIRE AND THIS IS DANGEROUS TO THE CUSTOMERS.

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1013.0%
ODI 10794647 · 600 mi

WHEN STARTING NEW 2016 Q5 PREMIUM PLUS, WARNING LIGHT CAME ON, INDICATING THAT REAR HATCH IS OPEN, CAUSING REAR BRAKE LIGHTS TO NOT FUNCTION AND DOOR LOCK SIGNAL NOT TO SOUND. DEALER REPLACED REAR HATCH LATCH AND COMFORT CONTROL UNIT J393, AFTER THE THIRD VISIT TO THEM FOR THE SAME COMPLAINT.

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49.5%
ODI 11144186

RECEIVED A RECALL RELATED TO ELECTRIC COOLANT PUMP IN JUNE. PARTS NOT AVAILABLE. CALLED MY DEALER PRINCETON AUDI AND NO HELP. RECEIVED SECOND NOTICE REGARDING THIS IN SEPTEMBER, THAT AUDI HAD AN 'INTERIM FIX" AND ADVISED ME TO CONTACT PRINCETON AUDI AGAIN. I DID, BUT THEY DID'T HAVE THE PART FOR THE 'INTERIM FIX' EITHER. I HAVE CALLED THEM 3 TIMES AND NOW AM ON A WAITING LIST WITH OVER 100 NAMES. AUDI APPARENTLY IS NOT MAKING THESE PARTS FAST ENOUGH, AND IN THE MEANTIME, WE ARE ADVISED TO KEEP THE CAR OUT OF THE GARAGE... WINTER IS COMING…

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7436.1%
ODI 11092612

HEY, IM CARMEN, IM GERMAN AND I M DIPLOMATIC, I WORK AT THE PERMANENT MISSION OF GERMANY FOR THE UNITED NATIONS TILL MARCH 2019. MY QUESTION IS, I WANT TO BRING A AUDI Q5 , BRAND NEW MODEL , A GERMAN MODEL, FROM GERMANY TO NEW YORK. AND AFTE MY JOB IN 2019, I WANT TO TAKE IT BACK TO GERMANY. IS THERE ANY PROBLEM?? MUST I CHANGE ANY STUFF BECAUSE OF OTHER SAFETY RULES OR SOMETHING? OTHER LIGHTS, MILES PER HOUR, ELECTRICITY?

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1223.1%
ODI 11354984 · 2,000 mi

2017 AND NEWER AUDI VEHICLES WITH REAR CROSS TRAFFIC ALERT AND POSSIBLY THOSE WITH JUST AUDI PRE-SENSE ARE EXTREMELY FREQUENTLY GENERATING FALSE POSITIVES WHEN REVERSING. THE SYSTEM IS INCORRECTLY SENSING AN OBJECT AND ACTIVATING THE PARKING BRAKE TO AVOID A COLLISION. THIS RESULTS IN A SUDDEN VEHICLE JERK, BRAKES SCRAPING, AND IMMEDIATE CONFUSION FOR THE DRIVER. I HAVE PERSONALLY EXPERIENCED THIS ON NUMEROUS OCCASIONS WHEN REVERSING AND HAVE ATTACHED DOZENS OF COMPLAINTS SHOWING THIS IS A WIDESPREAD FAULT IN THE DESIGN OF THE SYSTEM. IT IS F…

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832.0%
ODI 11322405 · 150 mi

OVERALL PROBLEM: AUDI Q5 2020 APPEARS TO HAVE A COMPUTER MALFUNCTION THAT INSTANTLY DISABLES ALL SYSTEMS. VEHICLE 'SHUT ITSELF OFF' AT A BRIEF STOP AND BECAME VERY DIFFICULT TO CONTROL, ROLLING INTO INTERSECTION. DETAILS: I STOPPED CAR AT RESIDENTIAL NEIGHBORHOOD STOP SIGN (BRIEF AND COMPLETE STOP, NO WAIT), IMMEDIATELY READY TO PROCEED FORWARD. AUDI'S 'AUTO STOP/START' FEATURE SHUT OFF THE ENGINE, THEN IMMEDIATELY ALL ELECTRONICS SHUT DOWN. THE CAR BASICALLY 'TURNED ITSELF OFF.' VEHICLE THEN BEGAN DRIFTING/COASTING INTO INTERSE…

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2432.9%
ODI 11386836 · 600 mi

Q5 HAS A VERY SERIOUS DEFECT, THAT IS, THERE IS A GATEWAY MODULE LOCATED UNDER THE REAR SEAT CUSHION/CUP HOLDER. ALL OF THE COMMUNICATIONS TO ALL THE CONTROLLERS GO THROUGH THIS LITTLE BOX. IF WATER SPILLS, IT COLLECTS AROUND THE GATEWAY AND CORRODES IT, WHICH WILL SHUT DOWN THE CAR. THIS SHUTDOWN OCCURRED WHILE I WAS DRIVING MY FAMILY. LOST ALL POWER, ENGINE, ELECTRICAL, EVERYTHING. BARELY COASTED OUT OF THE ROADWAY. THIS IS A DESIGN FLAW TO LOCATE THIS SENSITIVE MODULE UNDERNEATH REAR CUP HOLDERS AND WILL LEAD TO DANGEROUS SITUATIONS FOR PEOP…

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731.8%
ODI 11568718

The charging cable and outlet the charging cable was plugged into caught on fire about 1 year ago. I had to replace the wiring and outlet and purchase a new cable which is now an open recall and apparantly still defective.

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1023.3%
ODI 11530390

My wife and I were in the 2023 Audi Q5 with 1000 miles. I had complained to the dealer and manufacturer that this car was unsafe to drive. On June 9, 2023 I was driving slowly in my community. I tried to stop at a stop sign. NO brakes then at the same time the car had unintended sudden acceleration. We had no control, no brakes and hit a fence and shrubbery and cement fence. All airbags deployed.

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210.0%
ODI 11595471

The dash board lights all came on, windows rolled down, car could not be controlled and couldn’t put the gear in park. After further research on the internet, I found that there was a recall on 288,000 Q 5s in 2021 because of this issue. Dealer said the “gateway system” that controls all the communication died and they had to replace it. I think the 2021 issue is not completely resolved.

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1945.2%
ODI 11683944

The car floods with excess fuel after idling for a short period of time resulting in multiple misfires and violent vibration. The car will not restart and will need to be towed. In traffic jams, the car can fail stranding motorists and creating a very unsafe situation. The problem has been verified by the dealership. Apparently, it is a known issue with the new Audi Q5 and they do not have a viable solution. They said to put the car in neutral and rev the engine to try and burn excess fuel. However, once the misfires start, it’s probably too…

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133.3%
ODI 11754304

While driving my 2026 Audi Q5, the instrument cluster display went completely black twice while the vehicle was in motion, eliminating my speedometer and all warning indicators. Separately, during another drive, the vehicle displayed "Suspension: malfunction! Safely stop vehicle" on two occasions within minutes of each other, at approximately 15 mph and 17 mph, each accompanied by illuminated ABS and BRAKE warning lights. Immediately after, the odometer failed, displaying dashes instead of mileage, and the display spontaneously switched from mi…

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Unknown Or Other
106.0%
ODI 10863077 · 40,000 mi

MY HUSBAND AND I WERE DRIVING IN MY 2012 AUDI Q5 ON THE HIGHWAY ON MAY 4 WHEN THE SUNROOF SHATTERED, DROPPING GLASS ALL OVER THE INTERIOR OF THE CAR AND US. THERE WERE NO OTHER VEHICLES AHEAD OF OR NEXT TO US, NO OVERPASSES, NO PEOPLE... THE SUNROOF BLEW OUT FROM THE INSIDE AND THE VEHICLE BEHIND US SWERVED AS GLASS FLEW AT THEIR CAR. WE WERE TRAVELING AT 75 MPH, THE LEGAL SPEED FOR THE ROAD. THE TEMPERATURE WAS A MODERATE 73 DEGREES F. THE CAR JUST TURNED OVER 40,000 MILES AND THE WARRANTY EXPIRED ON JAN. 31. THE CAR IS KEPT IN THE GARAGE AT H…

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77.9%
ODI 10995822 · 36,000 mi

THE GLUE THAT HOLDS THE PANORAMA SUN-SHADE TO THE SIDE RAILS FAILS IN HOT CLIMATES. SEPARATION FROM THE SIDE RAIL GUIDES CAUSES THE SUN-SHADE TO CATCH AND TEAR. THIS PART CANNOT BE REPAIRED AND MUST BE REPLACED AT THE COST OF $1500+. I CONTACTED AUDI AND WAS INFORMED THAT THE FAILURE OF THE GLUE IS NOT A COMMON ISSUE DESPITE FINDING DOZENS OF SIMILAR COMPLAINTS ONLINE AND FINDING LOCAL REPAIR SHOPS THAT REPORT REPLACING DOZENS OF SUNSCREENS PER YEAR FOR EXACTLY THIS REASON. I TRULY BELIEVE THIS IS A MANUFACTURER DEFECT AND SHOULD BE TREATED AS …

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1110.5%
ODI 10967403 · 64,000 mi

TAKATA RECALL MILDEW ODOR RESULTING FROM WATER LEAKING IN

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1414.1%
ODI 10736188 · 8,900 mi

THE FRONT WINDSHIELD CRACKED FROM THE INSIDE FROM THE PRESSURE OF MY PASSENGERS FOOT. THE PASSENGER IS A 130LB FEMALE WITH NO EXTRAORDINARY PHYSICAL CAPABILITY. THE CRACK SPREAD QUICKLY AND PLACED ALL THE OCCUPANTS IN DANGER. THERE WAS ZERO IMPACT ON THE OUTSIDE OF THE GLASS. THE CRACK COULD NOT BE FELT FROM THE OUTSIDE OF THE GLASS, ONLY FROM THE INSIDE. THIS WAS THE SECOND TIME THIS HAS OCCURRED. THE FIRST TIME THE DEALER STATED THAT IT MUST HAVE BEEN A COINCIDENCE THAT THE WINDSHIELD CRACKED AT THE SPOT AT WHICH MY PASSENGERS TOE WAS AN…

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1114.3%
ODI 10916059 · 10,376 mi

ON AUGUST 11, 2016 I PURCHASED FROM AUDI TYSONS CORNER, LOCATED AT 8545 LEESBURG PIKE, VIENNA, VA 22182, A 2016 AUDI QUATTRO FOR $42,040.00 [EXHIBIT F]. I TRADED IN MY 2007 BMW X3 [EXHIBIT I] FOR $5,000 (I SIGNED THE TITLE OVER TO AUDI TYSONS CORNER ON SAME DATE) WITH A REMAINING BALANCE FOR THE AUDI TO BE PAID IN CASH $39,425.92; WHICH I PAID IN FULL BY PERSONAL CHECK ON SAME DATE [EXHIBIT E]. THE AUDI HAD 10,376 MILES ON IT AT TIME OF PURCHASE [EXHIBIT H] AND LO JACK [EXHIBIT G]. IT HAS BEEN OVER TWO MONTHS AND I STILL HAVE NOT RECEIVE…

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37.1%
ODI 11098684 · 20 mi

I AM CONCERNED ABOUT THE LACK OF VIABILITY OF THE DUE TO THE POSITIONING OF THE DRIVERS SIDE MIRROR IN THE AUDI A5 SUV. THE MIRROR IS VERY LARGE AND BLOCKS THE ABILITY TO SEE VEHICLES ON THE LEFT WHEN STOPPED AT A STOP SIGN, ESPECIALLY SML SPORTS CARS OR VEHICLES ON AN ANGLE IF THERE IS A SLIGHT HILL. SMALL PERSONS WILL BE MORE AFFECTED BY THIS THAN OTHERS. I HAVE HAD MANY CLOSE CALLS BECAUSE THE CAR WAS BEHIND THE MIRROR. ALSO THERE IS A BLIND SPOT WHEN USING THE VEHICLE DETECTION SYSTEM ON THE FREEWAY; IF THE APPROACHING VEHICLE IS HALF W…

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4421.5%
ODI 11064060 · 140 mi

MY VEHICLE HAS A SAFETY FEATURE CALLED AUDI PRESENCE. MY NEW VEHICLE Q5 PRESTIGE (LESS THAN 150 MILES, JUST 6 DAYS OLD) HAD MALFUNCTIONED WITH AN UNEXPECTED AUTOMATIC BREAK ON JAN 17TH 2018 AT AROUND 7:29PM CENTRAL TIME WHILE ON SERVICE ROAD OF HIGHWAY 114 GOING TOWARDS WEST (STRAIGHT ROAD IN MOTION) BEFORE REACHING THE INTERSECTION OF FREEPORT IN IRVING, TX. THERE WAS NOTHING IN THE STREET THAT COULD BE IDENTIFIED AS AN OBJECT THAT WOULD CAUSE A COLLISION OR ANY KIND OF ACCIDENT. THE SUDDEN BREAK REALLY CAUSED A MENTAL SHOCK TO ME. I WAS LUCK…

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59.6%
ODI 11527608

Sunroof exploded--no sign of rock (not near overpass), gun shot, bird,etc. It just blew up at highway speed on 6/17/2023 near milepost 98 on I-55 south near Cape Girardeau MO. Fortunately the interior cloth sunshade prevented glass from entering the vehicle. We were at risk from the shock of the situation and the possibility of glass debris (but see above). No warning, no inspections.

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520.0%
ODI 11465067

Sun roof exploded for no reason. No rock hit it, driving on the highway with no other cars around

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811.0%
ODI 11434472

My 2021 Audi Q5 has a manufacturing recall (Safety Recall 42L1 - Rear Axle Trailing Arm Lock Nut) on it and my dealer cancelled my appointment and informed me that they will not perform the recall repair unless I schedule (something that I have to pay for) at the same time - they will not perform the recall repair otherwise. This was the Audi Minneapolis dealership located at 9393 Wayzata Blvd, Golden Valley, MN 55426. I was told that this needed to be reported to you guys.

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418.2%
ODI 11631507

I started the car and , put it in reverse and the rear back up camera never turned on as required when backing up today. Rear camera didnt activate but the parking light on the audi was red as usual indicating it was activated. However the screen just went to its default app page (settings, carplay, etc.) I was unable to see pedestrians as I backed out of the grocery shopping center parking spot. Yes. Audi dealership keeps telling me there is no update and that my software version 3606 is the latest software( I have told the dealer, I have a b…

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920.9%
ODI 11569788

My wife was pulling into a parking spot when all of a sudden the cars engine accelerated causing the car to jump one curb, hit a step and striking a pole before finally the brakes stopped the car from going through a storefront. None of the safety crash features stopped the vehicle. My wifes foot was on the brake, not the accelerator. Previously we had the vehicle in for service to reset the computer that kept freezing. Unfortunately we did not research Audi in detail before we bought. Since this occurrence, we have seen that some of Audi'…

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15.0%
ODI 11719688

02 January 2026 11,910 Continuous error Audi connect installation; error during installation. Error during installation. Please contact support.

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37.1%
ODI 11709656

I bought the car on September 2, 2025. The car has been in the dealer 5 times. The last one started on December 2, 2025, and still in the dealer as of today (January 8, 2026) no solution has been found. Most of the time is having problem with the technology in the car. I cannot even drive it. It has problem with cameras, Traffic sign recognition, adaptive cruise assistant, adaptive light malfunction, headlight assistant malfunction, Audi active lane assistant malfunction, accessibility service malfunction, driver system malfunction (limite…

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00.0%

No examples available for this selection.

Fuel/Propulsion System
2011.9%
ODI 10500869 · 250 mi

THE DISTANCE BETWEEN THE ACCELERATOR AND BRAKE PEDDLE IS INADEQUATE AND ON MULTIPLE INSTANCES MY FOOT HAS GOTTEN STUCK. IT HAS GOTTEN STUCK WHILE ACCELERATING AND ALSO WHEN GOING TO MOVE MY FOOT OFF THE ACCELERATOR AND ONTO THE BRAKE PEDDLE. *TR

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66.7%
ODI 11006362 · 56,500 mi

WHILE DRIVING 70 MPH ON INTERSTATE 68 THE ENGINE LIGHT WENT ON FOLLOWED BY THE EPC LIGHT. THE CAR LOST SOME POWER AND THE CAR BEGAN TO SPUTTER. BY REDUCING THE CAR SPEED TO 40 MPH I WAS ABLE TO EXIT THE HIGHWAY AND PULL INTO A CAR REPAIR FACILITY IN HAGERSTOWN, MD. I HAS THE CAR TOWED BACK TO THE AUDI DEALER IN TYSONS CORNER, VA. IT WAS DETERMINED THAT ONE OF THE FOUR FUEL INJECTORS HAD FAILED WHICH CAUSED IT TO REMAIN IN THE OPEN POSITION. THE FUEL INJECTOR WAS REPLACED. THE SERVICE FACILITY COULD NOT EXPLAIN WHAT MIGHT HAVE CAUSED THE FU…

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1110.5%
ODI 10598564 · 800 mi

FUEL TANK LEAK. WENT FOR A NORMAL UNEVENTFUL DRIVE FROM HOWARD COUNTY MARYLAND TO VIRGINIA SUBURBS AND CAME HOME BACK AND PARKED IN THE GARAGE ON FRIDAY THE 13TH!. WOKE UP IN THE MORNING TO A GARAGE THAT SMELLED VERY HEAVILY LIKE GAS. LOOKED BELOW THE AUDI Q5 AND SAW A SMALL PUDDLE OF GAS. PARKED THE CAR OUTSIDE THE GARAGE AND CALLED THE DEALERSHIP. THEY ADVISED THAT THIS COULD BE A SAFETY HAZARD AND ASKED TO CALL AUDI ROADSIDE ASSISTANCE FOR A TOW TO THE DEALERSHIP. AUDI ROADSIDE ASSISTANCE ASKED ME TO CALL THE LOCAL FIRE DEPARTMENT TO MAKE S…

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1212.1%
ODI 11004865

TL* THE CONTACT OWNS A 2015 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V298000 (FUEL SYSTEM, GASOLINE) AND TOOK THE VEHICLE TO THE DEALER (JACK DANIELS AUDI OF UPPER SADDLE RIVER LOCATED AT 243 ROUTE 17 SOUTH, UPPER SADDLE RIVER, NJ 07458) FOR THE RECALL REMEDY. THE CONTACT STATED THAT THE FUEL FILTER FLANGE WAS INSPECTED BY THE TECHNICIAN WHO FOUND NO CRACKS, BUT APPLIED PROTECTIVE FILM. THE CONTACT WAS CONCERNED THAT THE FILM WOULD NOT BE DURABLE OR A PERMANENT REPAIR. THE CONTACT REQUESTED THAT THE TECHNICIAN REPL…

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911.7%
ODI 11139709 · 9,000 mi

I PURCHASED A NEW EPA COMPLIANT AUDI Q5 DIESEL ON MARCH 28TH 2018. THE VEHICLE HAD THE EPA EMISSIONS REPAIR COMPLETED. SHORTLY AFTER PURCHASING THE VEHICLE I EXPERIENCED AN INTERMITTENT THROTTLE CONTROL ISSUE. IT PRIMARILY OCCURS AT SLOW SPEEDS. WHEN DRIVING SLOWLY, IF I SUDDENLY ACCELERATE, SUCH AS PASSING AROUND A VEHICLE IN FRONT OF ME, THE THROTTLE WILL NOT WORK, DESPITE MY PRESSING ON THE GAS PEDAL. I HAVE TO REMOVE MY FOOT FROM THE GAS PEDAL AND REAPPLY IT TO GET THROTTLE RESPONSE. I BELIEVE THIS IS AN UNSAFE SITUATION AND SHOULD BE ADD…

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511.9%
ODI 11090234 · 1,800 mi

CHECK ENGINE FUEL SYSTEM ALARM WARNING LIGHT - WITH CAUTION TO DRIVE BELOW 35 MPH AND IMMEDIATELY TO SERVICE CENTER. SERVICE CENTER SAYS THEY FOUND NOTHING WRONG. THEN READ AP REPORT ON FUEL CLOGGING AND FIRES. THIS VEHICLE HAD A PREVIOUS RECALL BUT WE NEVER GOT A WARNING OR LETTER (THEY SENT IT TO AN ADDRESS IN WEST PALM BEACH THAT WE NEVER EVER GAVE THEM OR LIVED AT).

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31.5%
ODI 11128816 · 10,000 mi

THE CAR HAS ABOUT 10K MILES. IT SMELLS LIKE UNBURNT RAW FUEL WHEN THE CAR IS PARKED IN RESIDENTIAL INDOOR GARAGE. WHEN THERE IS NO CAR IN THE GARAGE, THE ODOR IS NOT PRESENT. THE CAR WAS TAKEN TO THE AUDI DEALER BUT THEY CLAIMED THE SMELL CANNOT BE REPRODUCED. IT IS A SAFETY, HEALTH AND ENVIRONMENT ISSUES HENCE REPORTING.

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35.8%
ODI 11644916

When I'm waiting to turn and have to almost stop, there is a lag when I accelerate causing the anticipated time to make the turn longer than expected. Almost caused an accident because car wouldn't go when gas was pushed. Very scary.

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00.0%

No examples available for this selection.

45.5%
ODI 11396809

A PIECE OF METAL IN THE ROADWAY PIERCED MY GAS TANK CAUSING THE GASOLINE TO LEAK OUT. THIS CREADTED A CONDITION WHICH COULD HAVE CAUSED A FIRE OR AN EXPLOSION.

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29.1%
ODI 11613345

There is some issue with emission system for Audi Q5 which results in Oil Warning light coming on. It looks like that this is a common issue as there are about 22 vehicles with same defect at one dealership. It looks like Audi dealerships and Audi themselves are aware of this issue and do not have parts to repair this. With the emission issue earlier with VW, not sure if this is a systemic issue. I have been told that the part No. is 7LO 906 243 F This problem came up one month back and this has not been repaired as of now being told that the…

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24.7%
ODI 11569788

My wife was pulling into a parking spot when all of a sudden the cars engine accelerated causing the car to jump one curb, hit a step and striking a pole before finally the brakes stopped the car from going through a storefront. None of the safety crash features stopped the vehicle. My wifes foot was on the brake, not the accelerator. Previously we had the vehicle in for service to reset the computer that kept freezing. Unfortunately we did not research Audi in detail before we bought. Since this occurrence, we have seen that some of Audi'…

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00.0%

No examples available for this selection.

24.8%
ODI 11708657

When attempting to accelerate rapidly (I.e. passing gear) the engine immediately begins to lose power. Audi dealer investigated and determined it was “TURBO LAG”. This situation happened multiple times at different speeds. When trying to accelerate to pass another vehicle or to merge onto a freeway are the scariest and most dangerous instances. Taking your foot off the accelerator does allow the engine to regain speed. The salesman that we had experienced this on a test ride with me. In reading previous turbo problems with Audi/ Volkswagen veh…

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00.0%

No examples available for this selection.

Steering
10.6%
ODI 11255421 · 116,000 mi

AT THE STATIONARY MY STEERING IS VERY STIFF, AND IS VERY HARD TO TURN IT. I ALMOST HIT THE PARKED CAR AND THE PERSON STANDING NEXT TO IT WHEN I WAS PULLING OUT FROM THE PARKING LOT. ALSO THE DEALERSHIP DIAGNOSTIC IS THAT THE STEERING SHAFT IS HAS THE TENDENCY TO SEIZE UP AND LOOK AND IS VERY DANGERS. I HAVE CONTACTED THE AUDI USA AND THEY SAY IS NOT THEIR PROBLEM AND THEY WON'T TAKE ANY ACTIONS TO FIX THIS. I AM PRETTY SURE THAT I AM NOT THE ONLY ONE WHO COMPLAINS ABOUT THIS. AUDI IS AWARE OF THE ISSUE AND ACCORDING TO THE COMPLAINES ON Q5 THEY…

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1820.2%
ODI 10495057 · 5,100 mi

STEERING IS VERY IMPRECISE AND HAS A NOTCHINESS EFFECT. WHEN I'M GOING DOWN A HIGHWAY STRAIGHT, I HAVE A DIFFICULT TIME KEEPING IT STRAIGHT. IT FEELS UNSAFE WHEN I'M GOING ON A CURVE AT HIGHWAY SPEEDS SINCE THE STEERING WHEEL MAY SHIFT. CONFIRMED BY DEALERSHIP NOTHING IS WRONG WITH STEERING AND ALIGNMENT, BUT STEERING OF THE VEHICLE SEEMS TO HAVE ISSUES. *TR

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1716.2%
ODI 10568573 · 3,884 mi

VEHICLE HAS BEEN REPAIRED BY AUDI FOR A SIMILAR ISSUE. REPORTING AGAIN, BECAUSE DEALER COMPLETELY REPLACED AUDI "ELECTROMECHANICAL STEERING UNIT". VEHICLE STEERING LOCKED UP HARD, REQUIRING VERY LARGE AMOUNT OF FORCE TO TURN EVEN A FEW DEGREES. MESSAGE ON A DISPLAY "STEERING IS DEFECTIVE". VEHICLE HAS BEEN REPAIRED BY AUDI FOR A SIMILAR ISSUE JUST ON 23 OCT 2013. REPORTING AGAIN AS A NEW ISSUE, BECAUSE DEALER HAS COMPLETELY REPLACED AUDI "ELECTROMECHANICAL STEERING UNIT" AND OTHER PARTS. *TR

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1414.1%
ODI 10763123 · 8,000 mi

I WAS DRIVING DOWN A LONG GRAVEL DRIVEWAY GOING 15-20MPH AND I WENT AROUND A SLIGHT LEFT CURVE. AFTER THE LEFT CURVE THE ROAD BECOMES STRAIT. MY CAR STEERING WHEEL LOCKED, I COULD NOT MOVE THE STEERING WHEEL TO THE LEFT AND I COULD NOT GET OUT OF THE CURVE. THE CAR CONTINUED TO HEAD RIGHT NO MATTER HOW HARD I PULLED ON THE STEERING WHEEL TO GO LEFT. IT WOULD NOT BUDGE. THE CAR CONTINUED GOING RIGHT, OFF THE DRIVEWAY AND INTO SEVERAL TREES. THE WHEEL WAS STILL LOCKED AT THIS POINT. I HAD TO TURN THE CAR OFF, AND ON TO GET THE WHEEL TO RELEASE SO…

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1013.0%
ODI 11343587 · 55,442 mi

ON 7/26/20, WHILE BACKING OUT OF A COSTCO'S PARKING LOT, A MESSAGE SUDDENLY APPEARED ON MY DASHBOARD, 'STEERING DEFECTIVE DO NOT DRIVE VEHICLE'. THE WEATHER WAS HOT WITH TEMPERATURE READING OF 99 DEGREES FAHRENHEIT. MY VEHICLE WAS STILL MOVING, BUT THE STEERING WHEEL BECAME EXTREMELY STIFF I DID NOT HAVE FULL CONTROL OF MY VEHICLE. LUCKILY, I WAS IN THE PARKING LOT AND THERE WAS NO ONCOMING CARS. I WAS ABLE TO SHIFT TO DRIVE AND MOVED BACK INTO MY PARKING SPACE. I CAN'T IMAGINE WHAT WOULD HAPPENED IF I WAS DRIVING ON THE FREEWAY/STREET AND …

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49.5%
ODI 11435317

1st occurrence(9/17/21): While traveling the power steering failed. I stopped roadside to check to make sure there were no issues with tires. I resumed traveling and found steering to be stiff and over steer(feeling as if the wheels tilted) when turning left or right. After stopping for approximately 20 minutes I returned to my vehicle to resume my trip. The stirring operated normally. 2nd occurrence(9/27/21): Approximately three weeks later the power steering completely failed and remained that way until I returned to my residence. Since ther…

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115.4%
ODI 11083569 · 900 mi

TL* THE CONTACT OWNS A 2018 AUDI Q5. WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING WHEEL SEIZED AND THE TRACTION WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. IN ADDITION, THE STEERING WHEEL WAS DIFFICULT TO STEER. THE VEHICLE WAS TAKEN TO AUDI EAU CLAIRE (5201 FAIRVIEW DR, EAU CLAIRE, WI 54701) WHERE IT WAS DIAGNOSED THAT THE ELECTRIC POWER STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 900.

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713.5%
ODI 11209594 · 4,000 mi

DRIVING AT HIGHWAY SPEEDS ON INTERSTATE 79 JUST OUTSIDE OF CHARLESTOWN WV, THE ALARMS IN THE CAR WENT OFF AND A "STEERING MALFUNCTION", "STOP THE CAR IMMEDIATELY" MESSAGES WERE DISPLAYED. THE CAR LOST ALL POWER STEERING ABILITY. IT WAS AN EXTREMELY DANGEROUS AND THANKFULLY THE ROAD WAS NOT HEAVILY TRAVELED WHEN THIS HAPPENED. AN ACCIDENT SURELY WOULD HAVE HAPPENED IF THE ROAD WAS MORE CROWDED.

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312.0%
ODI 11322405 · 150 mi

OVERALL PROBLEM: AUDI Q5 2020 APPEARS TO HAVE A COMPUTER MALFUNCTION THAT INSTANTLY DISABLES ALL SYSTEMS. VEHICLE 'SHUT ITSELF OFF' AT A BRIEF STOP AND BECAME VERY DIFFICULT TO CONTROL, ROLLING INTO INTERSECTION. DETAILS: I STOPPED CAR AT RESIDENTIAL NEIGHBORHOOD STOP SIGN (BRIEF AND COMPLETE STOP, NO WAIT), IMMEDIATELY READY TO PROCEED FORWARD. AUDI'S 'AUTO STOP/START' FEATURE SHUT OFF THE ENGINE, THEN IMMEDIATELY ALL ELECTRONICS SHUT DOWN. THE CAR BASICALLY 'TURNED ITSELF OFF.' VEHICLE THEN BEGAN DRIFTING/COASTING INTO INTERSE…

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34.1%
ODI 11442684

I was driving down a slight hill in 1/2 inch of snow at 5MPH and when I tired to gently brake as I descended the hill, the brake pedal had no resistance and went flat to the floor. I had no brakes. I then tried to steer towards the side of the road and the steering wheel completely locked up and I was not able to steer. I slid 150 feet down the hill and into a ditch. No brakes and no steering. There must have been a failure of some kind. Terrifying.

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00.0%

No examples available for this selection.

24.7%
ODI 11642110

The lane keeping system randomly will malfunction and will veer the car either into oncoming traffic or out of the lane i am driving in. The most recent it tried to veer me off the road completely and into a sign off the road. The vehicle will also sometimes trigger the Audi collision avoidance system randomly. It has done it twice while turning left that the car will come to an abrupt halt for no reason. Both of these concerns can create car accidents if someone is either following closely behind or if the car veers into a different lane. I ha…

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Power Train
53.0%
ODI 10837642 · 105,000 mi

I WAS DRIVING AT HIGHWAY SPEED (~65 MPH) TODAY WHEN TRAFFIC QUICKLY CAME TO A STOP AND I BRAKE FAIRLY HARD. ABOUT WHEN THE CAR CAME TO A STOP, A "TPMS MALFUNCTION" (TIRE PRESSURE MONITORING SYSTEM) ERROR MESSAGE CAME ON THE DASH AND THE CAR COULD NO LONGER ACCELERATE, AS THE ENGINE WAS DISCONNECTED FROM THE TRANSMISSION. THE GEAR SHIFT LEVER WAS IN "DRIVE", BUT THE ENGINE WAS FREE-REVVING AS IF THE TRANSMISSION WAS IN "NEUTRAL". I SHIFTED TO "S" (SPORT) MODE - NO CHANGE. I SHIFTED TO "PARK" AND THEN BACK TO "DRIVE" - NO CHANGE. TRAFFIC ON …

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66.7%
ODI 10522431 · 2,000 mi

UNEXPECTED BRAKING. I AT ONCE PULLED OFF THE ROAD INTO A DRIVEWAY AND ATTEMPTED TO PLACE THE VEHICLE IN PARK BUT WAS UNABLE TO SHIFT OUT OF DRIVE. I EVENTUALLY WAS ABLE TO STOP THE ENGINE WITH THE SHIFTER STILL IN DRIVE. I CONTACTED THE DEALERSHIP AND ROADSIDE ASSISTANCE. THE VEHICLE WAS TOWED TO THE DEALERSHIP. AFTER 3 DAYS AT THE DEALERSHIP, I WAS TOLD THAT DIAGNOSTIC TESTS DID NOT REVEAL ANY PROBLEM AND THAT THE DEALERSHIP WAS UNABLE TO RECREATE THE PROBLEM. THE VEHICLE HAS BEEN RETURNED TO ME AND I AM AWAITING FURTHER COMMUNICATION FR…

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65.7%
ODI 10568063 · 29,000 mi

THIS IS THE THIRD INCIDENT WHERE THE CAR CAME TO A STOP, WITH NO THROTTLE RESPONSE, WHEN I MADE A HARD LEFT TURN (U-TURN FROM A STANDING STOP) INSTEAD OF ACCELERATING AS EXPECTED. THERE APPEAR TO BE SEVERAL THOUSAND SIMILAR COMPLAINTS IN YOUR DATABASE, FROM MANY DIFFERENT MAKES, WHERE THE ABS SYSTEM CUTS POWER TO THE ENGINE INSTEAD OF ALLOWING A RAPID ACCELERATION FROM A STANDING START, WHEN THERE IS NO TRACTION PROBLEM, AND CUTTING THE POWER CREATES AN IMMEDIATE RISK OF CRASH BY ONCOMING TRAFFIC. THE CAR WAS 'DEAD' FOR ABOUT TWO SECONDS …

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44.0%
ODI 11194776 · 50,000 mi

AFTER HAVING DONE THE EPA & CARB APPROVED EMISSIONS MODIFICATIONS 2014-2016 3.0L TDI (GENERATION 2 PC) EMISSION RECAL 23V4, THE CAR DEVELOPED A LURCH OR HESITATION BETWEEN 30 AND 40 MPH. THE SERVICE ADVISOR AT THE DEALER SAID THERE'S NOTHING CAN BE DONE. THIS IS A SAFETY CONCERN BECAUSE I'M AFRAID THE CAR WILL EVENTUALLY STOP IN THE MIDDLE OF THE ROAD, LOSE CONTROL OR CAUSE A CRASH.

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33.9%
ODI 11118743 · 25,000 mi

VEHICLE EXPERIENCED UNINTENDED ACCELERATION. HAPPENED [INTERMITTENTLY] WHEN DECELERATING; INSTEAD OF GEARING DOWN TO IDLE/STOP, THE ENGINE CONTINUED TO REV...I HAD TO LEAN HEAVILY ON THE BRAKES [WHICH THEN FELT MUSHY] TO CONTINUE TO A STOP.

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12.4%
ODI 11374984 · 53,000 mi

VEHICLE TRANSMISSION DOWNSHIFTS ABRUPTLY WHEN SLOWING TO A STOP. TRANSMISSION SLAMS INTO EACH GEAR AS YOU SLOW CAUSING AN UNEXPECTED INCREASE IN ENGINE BRAKING. THIS OCCURS REGARDLESS OF DRIVE SELECT MODE (COMFORT, AUTO, OR SPORT). THERE ARE NUMEROUS COMPLAINTS ABOUT THIS BEHAVIOR ACROSS AUDI OWNER FORUMS FOR VEHICLES WITH THE SAME ENGINE AND TRANSMISSION COMBINATION (3.0L SUPERCHARGED V6 MATED TO ZF 8HP TRANSMISSION). ADDITIONALLY, THERE'S A FREQUENT LONG DELAY FOR THE REVERSE CAMERA IMAGE TO DISPLAY ON THE SCREEN WHEN SELECTING REVERSE. I…

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104.9%
ODI 11076013 · 4,600 mi

WHILE DRIVING DOWN THE EXPRESSWAY IN CHICAGO, TRANSMISSION, AND ALL SAFETY FEATURES COMPLETELY SHUT OFF. PRESSING ON ACCELERATOR HAD NO EFFECT, AND WITH LIMITED STEERING WAS ABLE TO PULL TO ROADSIDE BARELY MISSING HIGH-SPEED TRAFFIC. EXPRESSWAY ROADSIDE IS NARROW, SO WAS NEARLY HIT BY MANY CARS WHILE WAITING FOR TOW SERVICE. CAR WOULD NOT RESTART AND WITH FULL ELECTRONIC TRANSMISSION, NO ABILITY TO PUT INTO NEUTRAL. AUDI ROADSIDE ASSISTANCE DID NOT PROVIDE TIMELY TOW SERVICE. EXTREMELY DANGEROUS AND UNSAFE.

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611.5%
ODI 11465903 · 31,000 mi

The contact owns a 2019 Audi Q5. The contact stated that while driving at an undisclosed speed, the catastrophic transmission failure message was displayed and the vehicle inadvertently shifted into manual third gear. The vehicle was waiting to be towed. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and advised the contact to exit the vehicle immediately and to have it towed to the dealer. The failure mileage was approximately 31,000.

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28.0%
ODI 11699189

Purchased a 2020 Audi Q5 sold as-is. Within 30 days, the transmission malfunctioned and the vehicle lost power. A dealer estimated repairs would cost around $27,000. This sudden loss of drive ability poses a safety risk.

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1317.8%
ODI 11386836 · 600 mi

Q5 HAS A VERY SERIOUS DEFECT, THAT IS, THERE IS A GATEWAY MODULE LOCATED UNDER THE REAR SEAT CUSHION/CUP HOLDER. ALL OF THE COMMUNICATIONS TO ALL THE CONTROLLERS GO THROUGH THIS LITTLE BOX. IF WATER SPILLS, IT COLLECTS AROUND THE GATEWAY AND CORRODES IT, WHICH WILL SHUT DOWN THE CAR. THIS SHUTDOWN OCCURRED WHILE I WAS DRIVING MY FAMILY. LOST ALL POWER, ENGINE, ELECTRICAL, EVERYTHING. BARELY COASTED OUT OF THE ROADWAY. THIS IS A DESIGN FLAW TO LOCATE THIS SENSITIVE MODULE UNDERNEATH REAR CUP HOLDERS AND WILL LEAD TO DANGEROUS SITUATIONS FOR PEOP…

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29.1%
ODI 11706954

Vehicle: 2022 Audi Q5 (VIN [XXX] ) Mileage at incident: ~20,000 Component: Powertrain – Engine / Turbocharger – Sudden Loss of Power NARRATIVE: On or about [XXX], my 2022 Audi Q5 experienced a sudden loss of engine power while driving approximately 60 mph. The vehicle began vibrating/shaking severely, jerking on acceleration, and displayed warnings including “Drive system: Please switch engine off” along with a check engine light. The vehicle entered reduced power/limp mode, creating a hazardous situation in traffic at highway speeds. The veh…

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511.6%
ODI 11594664

Bought it new in July 2023. Have done 4300 miles. Urban roads. CV Joint front is leaking. I understand 2019/2020 had the same issues. Reporting it for your records. Will now have to go to the Audi dealers if they will cover it

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15.0%
ODI 11737704

The vehicle exhibits multiple, unresolved safety-critical defects across software and mechanical systems that create an unpredictable and dangerous driving environment. Despite multiple repair attempts, the manufacturer has failed to certify the vehicle as safe for operation. 1. Critical ADAS Failures (Forward Collision/Lane Keeping): Automatic Emergency Braking (Pre-Sense): The vehicle suffers from unprompted alerts and phantom braking incidents, creating an immediate risk of rear-end collisions. Lane Keeping Assistance: The system has exper…

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37.1%
ODI 11683944

The car floods with excess fuel after idling for a short period of time resulting in multiple misfires and violent vibration. The car will not restart and will need to be towed. In traffic jams, the car can fail stranding motorists and creating a very unsafe situation. The problem has been verified by the dealership. Apparently, it is a known issue with the new Audi Q5 and they do not have a viable solution. They said to put the car in neutral and rev the engine to try and burn excess fuel. However, once the misfires start, it’s probably too…

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00.0%

No examples available for this selection.

Service Brakes
31.8%
ODI 10500869 · 250 mi

THE DISTANCE BETWEEN THE ACCELERATOR AND BRAKE PEDDLE IS INADEQUATE AND ON MULTIPLE INSTANCES MY FOOT HAS GOTTEN STUCK. IT HAS GOTTEN STUCK WHILE ACCELERATING AND ALSO WHEN GOING TO MOVE MY FOOT OFF THE ACCELERATOR AND ONTO THE BRAKE PEDDLE. *TR

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55.6%
ODI 10586881 · 20,000 mi

I WAS TRAVELING ON THE INTERSTATE AND HAD TO BRAKE. AS SOON AS I HIT THE BRAKE PEDAL IT FELL TO THE FLOOR AND I FORTUNATELY WAS ABLE TO SWERVE TO THE SHOULDER AND AFTER HITTING THE BRAKES A FEW TIMES THEM CAME BACK. ABOUT A WEEK LATER MY WIFE AND KIDS EXPERIENCED THE SAME ISSUE, AGAIN AVOIDING AN ACCIDENT. THIS SEEMS LIKE A COMMON PROBLEM WITH POSTS ON AUDI FORUM. THEY OFFERED AN EXTENSION ON THE VEHICLE WARRANTY BUT THAT DOESN'T PREVENT SOMEONE GETTING KILLED DUE TO MALFUNCTIONING BRAKES. *TR

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43.8%
ODI 10568063 · 29,000 mi

THIS IS THE THIRD INCIDENT WHERE THE CAR CAME TO A STOP, WITH NO THROTTLE RESPONSE, WHEN I MADE A HARD LEFT TURN (U-TURN FROM A STANDING STOP) INSTEAD OF ACCELERATING AS EXPECTED. THERE APPEAR TO BE SEVERAL THOUSAND SIMILAR COMPLAINTS IN YOUR DATABASE, FROM MANY DIFFERENT MAKES, WHERE THE ABS SYSTEM CUTS POWER TO THE ENGINE INSTEAD OF ALLOWING A RAPID ACCELERATION FROM A STANDING START, WHEN THERE IS NO TRACTION PROBLEM, AND CUTTING THE POWER CREATES AN IMMEDIATE RISK OF CRASH BY ONCOMING TRAFFIC. THE CAR WAS 'DEAD' FOR ABOUT TWO SECONDS …

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33.0%
ODI 11018887 · 15,200 mi

WITHOUT ANY WARNING, AFTER DRIVING BRAND NEW CAR FOR ONLY 15000 MILES, THE BRAKES HAD A CATASTROPHIC FAILURE (RIGHT REAR WHEEL). LUCKILY I WAS IN A SERVICE ROAD OTHERWISE THIS WOULD HAVE BEEN CATASTROPHIC. I GOT THE CAR SERVICED 2 MONTHS AGO AND EVERYTHING WAS FINE (JUST SOME RUSTING ON THE BRAKES) SO THE AUDI AUTHORIZED DEALERSHIP LET ME DRIVE SAYING WE SHOULD LOOK AT IT NEXT YEAR. THE CAR IS RIGHT NOW AT THAT SAME DEALERSHIP AND I ALSO WORRY THEY WOULD TAMPER WITH IT OR HAVE SOME OTHER ISSUE IN IT.

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45.2%
ODI 10926196 · 21,000 mi

I HAVE A 2016 AUDI Q5 AND RECENTLY WAS INVOLVED IN A SERIOUS SINGLE-CAR ACCIDENT. I WAS PARKING MY CAR AND MOVED MY FOOT TO BRAKE WHEN THE CAR SURGED FORWARD OVER A COUPLE OF BOULDERS THROUGH THE TREES FLIPPING ONCE AND ROLLING DOWN AN EMBANKMENT. I, MIRACULOUSLY, CAME OUT OF THE INCIDENT UNSCATHED. THREE WEEKS EARLIER MY BROTHER-IN-LAW BORROWED MY CAR AND SAID I SHOULD HAVE THE CAR CHECKED BECAUSE IT SURGED FORWARD ON HIM ON THREE DIFFERENT OCCASIONS WHEN HE WENT TO BRAKE. I DISMISSED HIS COMMENTS, THINKING HE WAS NOT USED TO MY CAR. TURNS OUT…

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49.5%
ODI 10968487 · 1,300 mi

ON THURSDAY MARCH 16TH APPROX AROUND 6 PM, I WAS DRIVING BACK HOME FROM WORK. WHEN I TRIED TO STOP THE CAR AT A STOP LIGHT (DRIVING APPROX 40-45 MILES/HR SPEED ON A STRAIGHT ROAD) BY PUSHING THE BREAK PEDAL THE VEHICLE SLOWED DOWN, BUT FAILED TO STOP COMPLETELY AND CONTINUED TO ROLL AUTONOMOUSLY AT A SLOWER SPEED. AS I CONTINUED TO PUSH THE BRAKE, ENGINE REVVED UP TWICE SPONTANEOUSLY. I IMMEDIATELY SHIFTED THE GEAR TO PARK AND THE VEHICLE STOPPED. APPROX A MINUTE LATER I SHIFTED BACK TO DRIVE AND DROVE THE CAR HOME. NEXT MORNING I DROVE THE CA…

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2210.7%
ODI 11064060 · 140 mi

MY VEHICLE HAS A SAFETY FEATURE CALLED AUDI PRESENCE. MY NEW VEHICLE Q5 PRESTIGE (LESS THAN 150 MILES, JUST 6 DAYS OLD) HAD MALFUNCTIONED WITH AN UNEXPECTED AUTOMATIC BREAK ON JAN 17TH 2018 AT AROUND 7:29PM CENTRAL TIME WHILE ON SERVICE ROAD OF HIGHWAY 114 GOING TOWARDS WEST (STRAIGHT ROAD IN MOTION) BEFORE REACHING THE INTERSECTION OF FREEPORT IN IRVING, TX. THERE WAS NOTHING IN THE STREET THAT COULD BE IDENTIFIED AS AN OBJECT THAT WOULD CAUSE A COLLISION OR ANY KIND OF ACCIDENT. THE SUDDEN BREAK REALLY CAUSED A MENTAL SHOCK TO ME. I WAS LUCK…

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713.5%
ODI 11354984 · 2,000 mi

2017 AND NEWER AUDI VEHICLES WITH REAR CROSS TRAFFIC ALERT AND POSSIBLY THOSE WITH JUST AUDI PRE-SENSE ARE EXTREMELY FREQUENTLY GENERATING FALSE POSITIVES WHEN REVERSING. THE SYSTEM IS INCORRECTLY SENSING AN OBJECT AND ACTIVATING THE PARKING BRAKE TO AVOID A COLLISION. THIS RESULTS IN A SUDDEN VEHICLE JERK, BRAKES SCRAPING, AND IMMEDIATE CONFUSION FOR THE DRIVER. I HAVE PERSONALLY EXPERIENCED THIS ON NUMEROUS OCCASIONS WHEN REVERSING AND HAVE ATTACHED DOZENS OF COMPLAINTS SHOWING THIS IS A WIDESPREAD FAULT IN THE DESIGN OF THE SYSTEM. IT IS F…

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28.0%
ODI 11322405 · 150 mi

OVERALL PROBLEM: AUDI Q5 2020 APPEARS TO HAVE A COMPUTER MALFUNCTION THAT INSTANTLY DISABLES ALL SYSTEMS. VEHICLE 'SHUT ITSELF OFF' AT A BRIEF STOP AND BECAME VERY DIFFICULT TO CONTROL, ROLLING INTO INTERSECTION. DETAILS: I STOPPED CAR AT RESIDENTIAL NEIGHBORHOOD STOP SIGN (BRIEF AND COMPLETE STOP, NO WAIT), IMMEDIATELY READY TO PROCEED FORWARD. AUDI'S 'AUTO STOP/START' FEATURE SHUT OFF THE ENGINE, THEN IMMEDIATELY ALL ELECTRONICS SHUT DOWN. THE CAR BASICALLY 'TURNED ITSELF OFF.' VEHICLE THEN BEGAN DRIFTING/COASTING INTO INTERSE…

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45.5%
ODI 11442684

I was driving down a slight hill in 1/2 inch of snow at 5MPH and when I tired to gently brake as I descended the hill, the brake pedal had no resistance and went flat to the floor. I had no brakes. I then tried to steer towards the side of the road and the steering wheel completely locked up and I was not able to steer. I slid 150 feet down the hill and into a ditch. No brakes and no steering. There must have been a failure of some kind. Terrifying.

Look up ODI 11442684 at NHTSA ↗

00.0%

No examples available for this selection.

49.3%
ODI 11530390

My wife and I were in the 2023 Audi Q5 with 1000 miles. I had complained to the dealer and manufacturer that this car was unsafe to drive. On June 9, 2023 I was driving slowly in my community. I tried to stop at a stop sign. NO brakes then at the same time the car had unintended sudden acceleration. We had no control, no brakes and hit a fence and shrubbery and cement fence. All airbags deployed.

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525.0%
ODI 11667471

I am writing regarding a serious issue with my 2024 Audi Q5, which I purchased brand new and have owned for only 12 months. The vehicle has developed premature rotor wear, which is entirely unexpected given its age, my normal driving habits, and Audi’s reputation for quality. Brake rotors should not require replacement this early unless there is a manufacturing or material defect. This vehicle is still under warranty, and I am requesting that Audi inspect the braking system immediately and cover the cost of any necessary repairs under warran…

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1023.8%
ODI 11676887

While driving home from the dealership on Route 65 at approximately 45 MPH, the vehicle suddenly and forcefully applied the brakes without warning. My husband and I are experiencing symptoms of whiplash including back and neck pain. There were no vehicles, pedestrians, or obstacles nearby that would have triggered this response. This was a scary experience, and I am concerned it could happen again in traffic or at higher speeds. This incident presents a serious safety hazard to me, my passengers, and others on the road. The auto was purchased o…

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00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Electrical SystemToo few reports for a range1,225 mi2 (sparse)
ODI 11322405 · 150 mi

OVERALL PROBLEM: AUDI Q5 2020 APPEARS TO HAVE A COMPUTER MALFUNCTION THAT INSTANTLY DISABLES ALL SYSTEMS. VEHICLE 'SHUT ITSELF OFF' AT A BRIEF STOP AND BECAME VERY DIFFICULT TO CONTROL, ROLLING INTO INTERSECTION. DETAILS: I STOPPED CAR AT RESIDENTIAL NEIGHBORHOOD STOP SIGN (BRIEF AND COMPLETE STOP, NO WAIT), IMMEDIATELY READY TO PROCEED FORWARD. AUDI'S 'AUTO STOP/START' FEATURE SHUT OFF THE ENGINE, THEN IMMEDIATELY ALL ELECTRONICS SHUT DOWN. THE CAR BASICALLY 'TURNED ITSELF OFF.' VEHICLE THEN BEGAN DRIFTING/COASTING INTO INTERSE…

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ODI 11349103 · 2,300 mi

I RECENTLY PURCHASED A 2020 AUDI Q5. IT WAS 6 WEEKS OLD AND HAD ABOUT 2300 MILES ON THE ODOMETER. WHEN PULLING OUT OF A PARKING SPACE THE CAR DIED. I COULD NOT GET IT STARTED NO MATTER WHAT I DID. I COULD NOT EVEN GET THE FLASHERS TO TURN ON (TO THE IRE OF THOSE TRYING TO EXIT THE LOT.) AFTER HAVING IT TOWED (I WAS ON VACATION, NO LESS!) I LEARNED THAT THE ELECTRICAL DISTRIBUTION SYSTEM WAS DEFECTIVE AND HAD TO BE REPLACED. I AM JUST GRATEFUL THIS DID NOT GIVE OUT ON A 55 + MPH HIGHWAY, WHICH COULD HAVE BEEN LIFE THREATENING. A…

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Seat BeltsToo few reports for a range30 mi1 (sparse)
ODI 11315339 · 30 mi

ANY TIME MY APPLE CELL PHONE SE MODEL IS IN THE PASSENGER SEAT, THE SEAT BELT UNBUCKLED ALARM INTERMITTENTLY IS ACTIVATED ON THE DASH. I SEE THIS AS A SAFETY ISSUE PARTICULARLY IF A CHILD WAS IN THE BACK SEAT, SINCE IT COULD BE REALIZED AS A FALSE ALARM, BUT ACTUALLY BE A TRUE UNBUCKLING SOMEWHERE IN THE VEHICLE. THIS OCCURS WITH THE VEHICLE IN MOTION, BUT THE PHONE STATIONARY (IE. NOT TRAVELING OVER ROAD BUMPS, POTHOLES OR CORNERING) AND IS UNPREDICTABLE. THIS HAS BEEN OCCURRING SINCE I TOOK POSSESSION NOV 30 LAST YEAR AND WAS NOT ABLE TO BE …

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SteeringToo few reports for a range150 mi1 (sparse)
ODI 11322405 · 150 mi

OVERALL PROBLEM: AUDI Q5 2020 APPEARS TO HAVE A COMPUTER MALFUNCTION THAT INSTANTLY DISABLES ALL SYSTEMS. VEHICLE 'SHUT ITSELF OFF' AT A BRIEF STOP AND BECAME VERY DIFFICULT TO CONTROL, ROLLING INTO INTERSECTION. DETAILS: I STOPPED CAR AT RESIDENTIAL NEIGHBORHOOD STOP SIGN (BRIEF AND COMPLETE STOP, NO WAIT), IMMEDIATELY READY TO PROCEED FORWARD. AUDI'S 'AUTO STOP/START' FEATURE SHUT OFF THE ENGINE, THEN IMMEDIATELY ALL ELECTRONICS SHUT DOWN. THE CAR BASICALLY 'TURNED ITSELF OFF.' VEHICLE THEN BEGAN DRIFTING/COASTING INTO INTERSE…

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Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

2 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-100None

No examples available for this selection.

2024-111None
ODI 11623104

My dealership informed me that my tires were feathering at the edges and wearing unevenly. I found information that there was a recall for this problem. There was a recall (4215) that stated there was a misalignment in the suspension creating the uneven wearing. This included my car model. I need information regarding why my car isn't listed for the recall. The car does have a weird skip in making hard turns.

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2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-021None
ODI 11643069

Without warning, on [XXX, my 2020 Audi Q5 stopped working. I called Audi Care, who arranged a tow to the nearest Audi dealer, the Q5 was under manufacturer warranty. Audi had previously recalled its gateway control module; resolution, put a bag over the part. Audi completed the “fix” upon recall. Failure of that part is catastrophic; it renders the vehicle disabled; it cannot even be put into Neutral. My Q5 was chain dragged onto a flatbed and taken to Audi for service. Audi confirmed the gateway control module failed, stating the component nee…

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2025-030None

No examples available for this selection.

2025-041None
ODI 11653229

The seatbelt comes loose and Nuna sent me a pad and screwdriver and refused to replace the seat. The harness won’t stay tight and I do not trust the seat to be safe for my child

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2025-050None

No examples available for this selection.

2025-061None
ODI 11666097

I purchased a pre-owned Audi in August 2023 from a franchised dealer. I was explicitly told there were no open recalls or issues. In May 2024, the vehicle suffered a complete electrical failure during use, warning lights flashed, wipers activated on their own, the steering wheel moved without input, and the windows opened/closed erratically. It was inoperable and could not shift into neutral. A flatbed tow was required, and the vehicle had to be physically forced off the truck at home. The next morning, the authorized service center initially r…

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2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-111None
ODI 11699189

Purchased a 2020 Audi Q5 sold as-is. Within 30 days, the transmission malfunctioned and the vehicle lost power. A dealer estimated repairs would cost around $27,000. This sudden loss of drive ability poses a safety risk.

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2025-121None
ODI 11703932

Traffic stopped very quickly. The automatic breaking did not engage, resulting in a crash and a total loss of the vehicle. I bought the Audi due to quality safety features so this incident was very disappointing and costly for our family.

Look up ODI 11703932 at NHTSA ↗

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-082None
ODI 11755361

Engine Start Malfunction Warning Light. Apparently, this has been a problem with the 2020 Q5 (and others) from water backing up from clogged moonroof drainage system allowing water into the L rear compartment housing the Comfort Control Module, wiring, fuses, etc. (or other roof drainage problems also saturating the CCM) Dealership has determined that damage to the CCM and corroded wiring will cost about $5500 to replace and program. Audi, I believe. sustained a class action lawsuit and agreed to cover that problem with the moonroof drainage s…

Look up ODI 11755361 at NHTSA ↗

ODI 11758407

Electrical system failure due to water in the spare tire & battery well, purchased key fob, 2 auto batteries unable to program fob due to non compatible 1st battery, info display contact dealer, had the water extracted, there were no prior indicators of an upcoming issue until the morning of May 22,2026 when my vehicle wouldn't start so I called roadside assistance for a boost. The key symbol is constant on display now, after over 2mos @the dealer, made several calls to Audi Corp, Audi. com, Audi USA., Consumer Protection, Texas Lemon law , …

Look up ODI 11758407 at NHTSA ↗

2026-09 (partial)1None
ODI 11762207

On September 2, 2026, I purchased a used 2020 Audi Q5 with disclosed Lemon Law Buyback title branding. Approximately two hours after taking delivery, the vehicle began exhibiting a pronounced vibration/judder in the drivetrain when turning the steering wheel at low speed, approximately 1-5 mph. Initially occurring only at full steering lock, the symptom has progressively worsened and now occurs during slighter turns as well, with increasing frequency. The vehicle operates normally in a straight line. This is consistent with Audi Technical Servi…

Look up ODI 11762207 at NHTSA ↗

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 234 reports

2022: 11 complaints · 2023: 34 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
20220411
2023122434
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20222200
20234300

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentElectrical SystemUnknown Or OtherEngineSeat BeltsSteeringForward Collision Avoidance: Automatic Emergency BrakingForward Collision Avoidance: WarningsPower Train
Electrical System—0
1
ODI 11470918

The car was constantly smelling like smoke. It felt like it was going to catch fire. I got it serviced when it had to be serviced at 15k but Audi dealership did not warn of any recall and mentioned everything was great with the car. In the end I had to sell the car which was in April, 22 because I didn’t feel safe driving the car anymore. I would also constantly get airbag being deployed warnings on the screen and one time the car shut down automatically as I was driving at about 45Mph going up the mountain

Look up ODI 11470918 at NHTSA ↗

2
ODI 11470918

The car was constantly smelling like smoke. It felt like it was going to catch fire. I got it serviced when it had to be serviced at 15k but Audi dealership did not warn of any recall and mentioned everything was great with the car. In the end I had to sell the car which was in April, 22 because I didn’t feel safe driving the car anymore. I would also constantly get airbag being deployed warnings on the screen and one time the car shut down automatically as I was driving at about 45Mph going up the mountain

Look up ODI 11470918 at NHTSA ↗

ODI 11758407

Electrical system failure due to water in the spare tire & battery well, purchased key fob, 2 auto batteries unable to program fob due to non compatible 1st battery, info display contact dealer, had the water extracted, there were no prior indicators of an upcoming issue until the morning of May 22,2026 when my vehicle wouldn't start so I called roadside assistance for a boost. The key symbol is constant on display now, after over 2mos @the dealer, made several calls to Audi Corp, Audi. com, Audi USA., Consumer Protection, Texas Lemon law , …

Look up ODI 11758407 at NHTSA ↗

2
ODI 11322405 · 150 mi

OVERALL PROBLEM: AUDI Q5 2020 APPEARS TO HAVE A COMPUTER MALFUNCTION THAT INSTANTLY DISABLES ALL SYSTEMS. VEHICLE 'SHUT ITSELF OFF' AT A BRIEF STOP AND BECAME VERY DIFFICULT TO CONTROL, ROLLING INTO INTERSECTION. DETAILS: I STOPPED CAR AT RESIDENTIAL NEIGHBORHOOD STOP SIGN (BRIEF AND COMPLETE STOP, NO WAIT), IMMEDIATELY READY TO PROCEED FORWARD. AUDI'S 'AUTO STOP/START' FEATURE SHUT OFF THE ENGINE, THEN IMMEDIATELY ALL ELECTRONICS SHUT DOWN. THE CAR BASICALLY 'TURNED ITSELF OFF.' VEHICLE THEN BEGAN DRIFTING/COASTING INTO INTERSE…

Look up ODI 11322405 at NHTSA ↗

ODI 11442139

Gateway control modular failure. At dealer currently. We took pictures. Multiple reports of the exact same thing on Audi forums online. Audi confirmed same issue. While driving car it suddenly stopped and the emergency brake was automatically applied. No warning, no way to Live the car to safety, all the warning lights began to flash, windows started to rolling up and down. Then the car just turned off. Unable to start it, turn it on, move it, nothing. Needed a special tow truck to have it towed to dealer. A serious safety issue. I am …

Look up ODI 11442139 at NHTSA ↗

1
ODI 11556844

We were driving today at around 11:30am and all of a sudden the “Audi Presense” light came on at the same time the car brakes abruptly slowed down the car for about 5 seconds or so and then released. Today is a beautiful sunny day and there were no vehicles anywhere or anything in roadway on the road we were traveling on. The jerking /abrupt slowdown really surprised us. We will go to Audi dealer asap but now we don’t trust when it will happen again. A car could have hit us from behind.

Look up ODI 11556844 at NHTSA ↗

00
Unknown Or Other0—000
1
ODI 11703932

Traffic stopped very quickly. The automatic breaking did not engage, resulting in a crash and a total loss of the vehicle. I bought the Audi due to quality safety features so this incident was very disappointing and costly for our family.

Look up ODI 11703932 at NHTSA ↗

1
ODI 11703932

Traffic stopped very quickly. The automatic breaking did not engage, resulting in a crash and a total loss of the vehicle. I bought the Audi due to quality safety features so this incident was very disappointing and costly for our family.

Look up ODI 11703932 at NHTSA ↗

0
Engine
1
ODI 11470918

The car was constantly smelling like smoke. It felt like it was going to catch fire. I got it serviced when it had to be serviced at 15k but Audi dealership did not warn of any recall and mentioned everything was great with the car. In the end I had to sell the car which was in April, 22 because I didn’t feel safe driving the car anymore. I would also constantly get airbag being deployed warnings on the screen and one time the car shut down automatically as I was driving at about 45Mph going up the mountain

Look up ODI 11470918 at NHTSA ↗

0—
1
ODI 11470918

The car was constantly smelling like smoke. It felt like it was going to catch fire. I got it serviced when it had to be serviced at 15k but Audi dealership did not warn of any recall and mentioned everything was great with the car. In the end I had to sell the car which was in April, 22 because I didn’t feel safe driving the car anymore. I would also constantly get airbag being deployed warnings on the screen and one time the car shut down automatically as I was driving at about 45Mph going up the mountain

Look up ODI 11470918 at NHTSA ↗

0000
Seat Belts
2
ODI 11470918

The car was constantly smelling like smoke. It felt like it was going to catch fire. I got it serviced when it had to be serviced at 15k but Audi dealership did not warn of any recall and mentioned everything was great with the car. In the end I had to sell the car which was in April, 22 because I didn’t feel safe driving the car anymore. I would also constantly get airbag being deployed warnings on the screen and one time the car shut down automatically as I was driving at about 45Mph going up the mountain

Look up ODI 11470918 at NHTSA ↗

ODI 11758407

Electrical system failure due to water in the spare tire & battery well, purchased key fob, 2 auto batteries unable to program fob due to non compatible 1st battery, info display contact dealer, had the water extracted, there were no prior indicators of an upcoming issue until the morning of May 22,2026 when my vehicle wouldn't start so I called roadside assistance for a boost. The key symbol is constant on display now, after over 2mos @the dealer, made several calls to Audi Corp, Audi. com, Audi USA., Consumer Protection, Texas Lemon law , …

Look up ODI 11758407 at NHTSA ↗

0
1
ODI 11470918

The car was constantly smelling like smoke. It felt like it was going to catch fire. I got it serviced when it had to be serviced at 15k but Audi dealership did not warn of any recall and mentioned everything was great with the car. In the end I had to sell the car which was in April, 22 because I didn’t feel safe driving the car anymore. I would also constantly get airbag being deployed warnings on the screen and one time the car shut down automatically as I was driving at about 45Mph going up the mountain

Look up ODI 11470918 at NHTSA ↗

—0000
Steering
2
ODI 11322405 · 150 mi

OVERALL PROBLEM: AUDI Q5 2020 APPEARS TO HAVE A COMPUTER MALFUNCTION THAT INSTANTLY DISABLES ALL SYSTEMS. VEHICLE 'SHUT ITSELF OFF' AT A BRIEF STOP AND BECAME VERY DIFFICULT TO CONTROL, ROLLING INTO INTERSECTION. DETAILS: I STOPPED CAR AT RESIDENTIAL NEIGHBORHOOD STOP SIGN (BRIEF AND COMPLETE STOP, NO WAIT), IMMEDIATELY READY TO PROCEED FORWARD. AUDI'S 'AUTO STOP/START' FEATURE SHUT OFF THE ENGINE, THEN IMMEDIATELY ALL ELECTRONICS SHUT DOWN. THE CAR BASICALLY 'TURNED ITSELF OFF.' VEHICLE THEN BEGAN DRIFTING/COASTING INTO INTERSE…

Look up ODI 11322405 at NHTSA ↗

ODI 11442139

Gateway control modular failure. At dealer currently. We took pictures. Multiple reports of the exact same thing on Audi forums online. Audi confirmed same issue. While driving car it suddenly stopped and the emergency brake was automatically applied. No warning, no way to Live the car to safety, all the warning lights began to flash, windows started to rolling up and down. Then the car just turned off. Unable to start it, turn it on, move it, nothing. Needed a special tow truck to have it towed to dealer. A serious safety issue. I am …

Look up ODI 11442139 at NHTSA ↗

000—00
1
ODI 11762207

On September 2, 2026, I purchased a used 2020 Audi Q5 with disclosed Lemon Law Buyback title branding. Approximately two hours after taking delivery, the vehicle began exhibiting a pronounced vibration/judder in the drivetrain when turning the steering wheel at low speed, approximately 1-5 mph. Initially occurring only at full steering lock, the symptom has progressively worsened and now occurs during slighter turns as well, with increasing frequency. The vehicle operates normally in a straight line. This is consistent with Audi Technical Servi…

Look up ODI 11762207 at NHTSA ↗

Forward Collision Avoidance: Automatic Emergency Braking
1
ODI 11556844

We were driving today at around 11:30am and all of a sudden the “Audi Presense” light came on at the same time the car brakes abruptly slowed down the car for about 5 seconds or so and then released. Today is a beautiful sunny day and there were no vehicles anywhere or anything in roadway on the road we were traveling on. The jerking /abrupt slowdown really surprised us. We will go to Audi dealer asap but now we don’t trust when it will happen again. A car could have hit us from behind.

Look up ODI 11556844 at NHTSA ↗

1
ODI 11703932

Traffic stopped very quickly. The automatic breaking did not engage, resulting in a crash and a total loss of the vehicle. I bought the Audi due to quality safety features so this incident was very disappointing and costly for our family.

Look up ODI 11703932 at NHTSA ↗

000—
1
ODI 11703932

Traffic stopped very quickly. The automatic breaking did not engage, resulting in a crash and a total loss of the vehicle. I bought the Audi due to quality safety features so this incident was very disappointing and costly for our family.

Look up ODI 11703932 at NHTSA ↗

0
Forward Collision Avoidance: Warnings0
1
ODI 11703932

Traffic stopped very quickly. The automatic breaking did not engage, resulting in a crash and a total loss of the vehicle. I bought the Audi due to quality safety features so this incident was very disappointing and costly for our family.

Look up ODI 11703932 at NHTSA ↗

000
1
ODI 11703932

Traffic stopped very quickly. The automatic breaking did not engage, resulting in a crash and a total loss of the vehicle. I bought the Audi due to quality safety features so this incident was very disappointing and costly for our family.

Look up ODI 11703932 at NHTSA ↗

—0
Power Train0000
1
ODI 11762207

On September 2, 2026, I purchased a used 2020 Audi Q5 with disclosed Lemon Law Buyback title branding. Approximately two hours after taking delivery, the vehicle began exhibiting a pronounced vibration/judder in the drivetrain when turning the steering wheel at low speed, approximately 1-5 mph. Initially occurring only at full steering lock, the symptom has progressively worsened and now occurs during slighter turns as well, with increasing frequency. The vehicle operates normally in a straight line. This is consistent with Audi Technical Servi…

Look up ODI 11762207 at NHTSA ↗

00—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

4 patterns with matching reports.

Warning lights and dashboard alerts

3 mentions · 12.0% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11442139

Gateway control modular failure. At dealer currently. We took pictures. Multiple reports of the exact same thing on Audi forums online. Audi confirmed same issue. While driving car it suddenly stopped and the emergency brake was automatically applied. No warning, no way to Live the car to safety, all the warning lights began to flash, windows started to rolling up and down. Then the car just turned off. Unable to start it, turn it on, move it, nothing. Needed a special tow truck to have it towed to dealer. A serious safety issue. I am …

Look up ODI 11442139 at NHTSA ↗

ODI 11666097

I purchased a pre-owned Audi in August 2023 from a franchised dealer. I was explicitly told there were no open recalls or issues. In May 2024, the vehicle suffered a complete electrical failure during use, warning lights flashed, wipers activated on their own, the steering wheel moved without input, and the windows opened/closed erratically. It was inoperable and could not shift into neutral. A flatbed tow was required, and the vehicle had to be physically forced off the truck at home. The next morning, the authorized service center initially r…

Look up ODI 11666097 at NHTSA ↗

ODI 11755361

Engine Start Malfunction Warning Light. Apparently, this has been a problem with the 2020 Q5 (and others) from water backing up from clogged moonroof drainage system allowing water into the L rear compartment housing the Comfort Control Module, wiring, fuses, etc. (or other roof drainage problems also saturating the CCM) Dealership has determined that damage to the CCM and corroded wiring will cost about $5500 to replace and program. Audi, I believe. sustained a class action lawsuit and agreed to cover that problem with the moonroof drainage s…

Look up ODI 11755361 at NHTSA ↗

Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Steering assistance concerns

2 mentions · 8.0% of complaints

Median mileage: 150 mi (1 usable records).

ODI 11322405 · 150 mi

OVERALL PROBLEM: AUDI Q5 2020 APPEARS TO HAVE A COMPUTER MALFUNCTION THAT INSTANTLY DISABLES ALL SYSTEMS. VEHICLE 'SHUT ITSELF OFF' AT A BRIEF STOP AND BECAME VERY DIFFICULT TO CONTROL, ROLLING INTO INTERSECTION. DETAILS: I STOPPED CAR AT RESIDENTIAL NEIGHBORHOOD STOP SIGN (BRIEF AND COMPLETE STOP, NO WAIT), IMMEDIATELY READY TO PROCEED FORWARD. AUDI'S 'AUTO STOP/START' FEATURE SHUT OFF THE ENGINE, THEN IMMEDIATELY ALL ELECTRONICS SHUT DOWN. THE CAR BASICALLY 'TURNED ITSELF OFF.' VEHICLE THEN BEGAN DRIFTING/COASTING INTO INTERSE…

Look up ODI 11322405 at NHTSA ↗

ODI 11762207

On September 2, 2026, I purchased a used 2020 Audi Q5 with disclosed Lemon Law Buyback title branding. Approximately two hours after taking delivery, the vehicle began exhibiting a pronounced vibration/judder in the drivetrain when turning the steering wheel at low speed, approximately 1-5 mph. Initially occurring only at full steering lock, the symptom has progressively worsened and now occurs during slighter turns as well, with increasing frequency. The vehicle operates normally in a straight line. This is consistent with Audi Technical Servi…

Look up ODI 11762207 at NHTSA ↗

Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Hard or delayed shifting

1 mentions · 4.0% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11556844

We were driving today at around 11:30am and all of a sudden the “Audi Presense” light came on at the same time the car brakes abruptly slowed down the car for about 5 seconds or so and then released. Today is a beautiful sunny day and there were no vehicles anywhere or anything in roadway on the road we were traveling on. The jerking /abrupt slowdown really surprised us. We will go to Audi dealer asap but now we don’t trust when it will happen again. A car could have hit us from behind.

Look up ODI 11556844 at NHTSA ↗

Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Stalling or loss of power

1 mentions · 4.0% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11699189

Purchased a 2020 Audi Q5 sold as-is. Within 30 days, the transmission malfunctioned and the vehicle lost power. A dealer estimated repairs would cost around $27,000. This sudden loss of drive ability poses a safety risk.

Look up ODI 11699189 at NHTSA ↗

Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b