U.S. public vehicle records

2020 Audi S5: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

25 owner complaints analyzed

4 distinct recall campaigns

Not available median reported failure mileage

Scope: 2020 model year. Data updated: 2026-09-30 (September 30, 2026). 0 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 14 of 25 complaints (56.0%). A complaint can name multiple components.

Recurring terms in complaint narratives
Topic	Matching reports	Share of complaints
Braking behavior	1	4.0%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System

Unknown Or Other

Back Over Prevention: Warnings

Back Over Prevention: Rearview System Braking

Forward Collision Avoidance: Automatic Emergency Braking

Forward Collision Avoidance: Warnings

Lane Departure: Blind Spot Detection

Component breakdown data
Category	Count
Electrical System	14
Unknown Or Other	12
Back Over Prevention: Warnings	10
Back Over Prevention: Rearview System Braking	4
Forward Collision Avoidance: Automatic Emergency Braking	4
Forward Collision Avoidance: Warnings	4
Lane Departure: Blind Spot Detection	2

Electrical System: 14; Unknown Or Other: 12; Back Over Prevention: Warnings: 10; Back Over Prevention: Rearview System Braking: 4; Forward Collision Avoidance: Automatic Emergency Braking: 4; Forward Collision Avoidance: Warnings: 4; Lane Departure: Blind Spot Detection: 2

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000

25,000 to 49,999

50,000 to 74,999

75,000 to 99,999

100,000 to 149,999

150,000 and above

Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

No usable failure mileage is recorded. 25 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2022

2023

2025

2022: 2; 2023: 1; 2025: 22

Pattern summary

Electrical System leads the component reports. Braking behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11464574 · 2022-05-13 (May 13, 2022)

The Emergency Call Module Control Unit has now failed for the second time. If the vehicle were to be involved in a crash, the system will not be able to automatically call for assistance. Vehicle is already subject to Audi service campaign 90T2 to reflash emergency call module control unit, however the unit in my vehicle could not be flashed due to it having intermittent errors. The local Audi dealer is stating the next available appointment to diagnose the issue is in three months. After diagnosis there may be a longer wait to obtain required…

Owner-reported narrative. Look up ODI 11464574 at NHTSA ↗

Owner report 11483495 · 2022-09-08 (September 8, 2022)

SOS, Bluetooth hands free are all failing to operate

Owner-reported narrative. Look up ODI 11483495 at NHTSA ↗

Owner report 11501840 · 2023-01-15 (January 15, 2023)

This vehicle has a failed SOS module, which breaks hands free Bluetooth/emergency calling, which is a safety concern. This also breaks parts of the MMI system that were purchased but now do not function as designed. Audi of America does not seem to take this issue very seriously, as there was a recall but it was cancelled, yet there are still thousands of vehicles affected. I have spoken to several people with same make/model/year vehicle as mine and they have the same exact symptoms. AoA has not seemingly corrected supply chain issues with t…

Owner-reported narrative. Look up ODI 11501840 at NHTSA ↗

Owner report 11661076 · 2025-05-14 (May 14, 2025)

Audi completed an over the air update and now the mmi screen reboots randomly, making it very dangerous when reversing using the backup camera and relying on parking sensors. Following navigation and it rebooting and having to utilize my cell phone making it difficult to also pay attention to the road.

Owner-reported narrative. Look up ODI 11661076 at NHTSA ↗

Owner report 11662743 · 2025-05-23 (May 23, 2025)

My 2020 S5 started randomly rebooting the MMI computer that controls all vehicle safety control features. The dealer claimed it was a software glitch caused by an update. They provided a software patch as a solution, but it continues to fail. The dealer says it's on Audi and there's nothing they can do, as the update/fix is corrupt. Audi is not being responsive, and this is an issue impacting many Audi vehicles.

Owner-reported narrative. Look up ODI 11662743 at NHTSA ↗

Owner report 11665115 · 2025-06-05 (June 5, 2025)

Regularly my MMI will restart, screen goes blank, comes back and says I'm not the registered user. Then bluetooth won't work and I get park aid errors and no rear cross traffic or anything. Happens at least 2 times each way to and from work ( 45min ). I usually have to hard reset it twice to get things normal and an ignition cycle to get park aid back.

Owner-reported narrative. Look up ODI 11665115 at NHTSA ↗

Owner report 11667855 · 2025-06-18 (June 18, 2025)

The MMI system will turn off, and reset, while driving. this occurs constantly, starting about two months ago. This causes the screen to go blank, and today I almost ran over a pedestrian as the system stopped while backing up. Luckily, I stopped, but was in cross traffic, and was not an ideal situation. This occurs, and I've tried using as a guest, instead of the user, and the same result occurs with the screen going blank while driving and the MMI system reboots.

Owner-reported narrative. Look up ODI 11667855 at NHTSA ↗

Owner report 11668318 · 2025-06-21 (June 21, 2025)

MMI keeps rebooting while driving, even during reverse. Happens randomly every 20 minutes.

Owner-reported narrative. Look up ODI 11668318 at NHTSA ↗

Recall history

4 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

20V737000 · Exterior Lighting:Tail Lights | Electrical System

Reported: 2020-11-25 (November 25, 2020)

Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi RS5 Sportback, 2020-2021 Audi A5 Sportback, and S5 Sportback vehicles. The wiring harness for the rear lights could be missing the anti-abrasion protection in the area of the spare wheel well.

Consequence: Without the scuff protection, the wires may become damaged during a rear crash, disabling the doors from being opened from the outside, causing a loss of hazard lights, and increasing the risk of injury.

Remedy: Audi will notify owners, and dealers will apply scuff protection, free of charge. The recall began January 21, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 97EU.

NHTSA campaign record ↗

21V295000 · Suspension:Rear:Axle:Non-Powered Axle Assembly

Reported: 2021-04-26 (April 26, 2021)

Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 sedan, S5 Cabriolet, A5 coupe, 2019-2021 RS5 coupe, A5 Sportback, S5 Sportback, RS5 Sportback vehicles. The lock nut on the trailing arm of the rear axle may break due to stress corrosion.

Consequence: A broken lock nut may misalign the rear axle, causing a loss of control and increasing the risk of a crash.

Remedy: Dealers will replace the lock nuts and, if necessary, the associated bolts, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L1.

NHTSA campaign record ↗

21V874000 · Air Bags:Sensor:Occupant Classification:Front Passenger | Seats

Reported: 2021-11-10 (November 10, 2021)

Volkswagen Group of America, Inc. (Audi) is recalling certain 2017-2020 A4 Allroad, A4 Sedan, 2018-2019 RS5 Coupe, 2019 RS5 Sportback, 2018-2020 A5 Cabriolet, A5 Coupe, A5 Sportback, S4 Sedan, S5 Cabriolet, S5 Coupe, and Audi S5 Sportback vehicles. The cable connecting the seat heater to the Passenger Occupant Detection System (PODS) may have a contact fault, causing the software to misdiagnose a malfunction and disable the passenger air bag.

Consequence: A disabled passenger air bag increases the risk of injury in the event of a crash.

Remedy: Dealers will replace the connecting cable and either the heating mat or entire seat cover, free of charge. Owner notification letters were mailed January 7, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 74E3. This recall is an expansion of Recall 19V-547 (74D9). Vehicles previously repaired under 19V-547 will need to return for the new remedy.

NHTSA campaign record ↗

22V034000 · Tires | Suspension:Rear:Axle:Non-Powered Axle Assembly

Reported: 2022-01-26 (January 26, 2022)

Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8 vehicles. The rear axle alignment may not have been inspected after the repairs for Recall 21V-295 (42L1) were performed.

Consequence: Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.

Remedy: Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L5.

NHTSA campaign record ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

25 unique complaints in this selection. Analysis snapshot: 2026-09-30.

0.0%Usable mileage0 / 25 records

100.0%Valid incident date25 / 25 records

100.0%Valid filing date25 / 25 records

100.0%Ordered incident and filing dates25 / 25 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2012	2013	2014	2015	2016	2018	2019	2020	2021	2022	2023	2024	2025	2026
Unknown Or Other	00.0% No examples available for this selection.	16.3% ODI 11744360 NHTSA Safety Complaint DraftVehicle Information:Year/Make/Model: 2013 Audi S5 Premium Plus CoupeVIN: [XXX]: Power Train / Transmission (7-Speed Dual-Clutch S-Tronic / DSG)Description of Safety Defect:I am writing to report a severe, recurring safety defect regarding the 7-speed dual-clutch transmission in my 2013 Audi S5. The vehicle is experiencing catastrophic transmission issues, including sudden power loss, violent juddering, erratic shifting, and abruptly entering "limp mode" without warning.This issue presents an immediate and severe safe… Look up ODI 11744360 at NHTSA ↗	116.7% ODI 10937376 TAKATA RECALL Look up ODI 10937376 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	830.8% ODI 11067158 · 200 mi FORWARD COLLISION WARNING AND MITIGATION SYSTEM (PRE SENSE CITY) DID NOT WORK TO PREVENT AN ACCIDENT WHERE I REAR ENDED A CAR THAT WAS STATIONARY. NO WARNING OR ACTION WAS TAKEN BY THE CAR. POLICE REPORT ATTACHED. Look up ODI 11067158 at NHTSA ↗	00.0% No examples available for this selection.	1248.0% ODI 11483495 SOS, Bluetooth hands free are all failing to operate Look up ODI 11483495 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	19.1% ODI 11701665 Below is a detailed timeline of the problems I experienced: Intermittent starting issue Over the past few months, the car has occasionally failed to start on the first attempt. It always started on the second try, so I planned to mention it at the next service visit. Complete MMI/display blackout while driving on the highway In the middle of my trip, the entire center display and instrument cluster went completely black while I was driving at highway speed. All information disappeared (speed, fuel level, navigation, radio , everything). The … Look up ODI 11701665 at NHTSA ↗	00.0% No examples available for this selection.
Power Train	110.0% ODI 11330486 · 76,456 mi I GET THE GEARBOX MALFUNCTION AND TPMS LIGHT FLASHING AND THE CAR JERKS AND STUTTERS ESPECIALLY FROM START AND COMING TO A STOP. WHEN STOPPING, IT FEELS LIKE SOMEONE HIT YOU FROM BEHIND. RAN THE CODES AND IT IS A MECHATRONIC MALFUNCTION/FAILURE. *TR Look up ODI 11330486 at NHTSA ↗	1062.5% ODI 11112801 · 76,000 mi I WAS DRIVING ON THE FREEWAY ALL OF THE SUDDEN I LOST POWER AND FELT JERKY MOVEMENTS I HAD TO PULL OVER. OBVIOUSLY I HAD CHECK ENGINE LIGHT COME AND GEARBOX MALFUNCTION MESSAGE. THE PROBLEM TURNS OUT TO BE A MECHATRONIC ISSUE WITH MY VEHICLE THERE'S A TECHNICAL SERVICE BULLETIN ON IT TSB NUMBER IS 10054213-2278. ALTHOUGH I TRIED TO OPEN A CASE WITH AUDI USA. MY CASE GOT DENIED BECAUSE THEY STATED THE CAR IS OUT OF WARRANTY AND BECAUSE IT'S NOT A KNOWN ISSUE ON THE VEHICLE MODEL. I CAN UNDERSTAND THE WARRANTY PART BUT TO SAY THAT IS NOT A KNOW… Look up ODI 11112801 at NHTSA ↗	116.7% ODI 11490220 Backup camera, and MMI SYSTEM DONT WORK GOOGLE MAP,suspension front has been replaced at 90k miles Look up ODI 11490220 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	27.7% ODI 11194999 · 7,000 mi TL* THE CONTACT OWNS A 2018 AUDI S5. THE CONTACT STATED THAT THE GEARBOX AND PARKING BRAKE RELEASED WHILE THE VEHICLE WAS IN PARK. AS A RESULT, THE VEHICLE ROLLED AWAY AND CRASHED INTO A CONCRETE BARRIER. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO AUDI GREENWICH (181 WEST PUTNAM AVENUE, GREENWICH, CT 06830, [phone removed]), BUT THE FAILURE COULD NOT BE DIAGNOSED. THE BODY DAMAGE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMA… Look up ODI 11194999 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Air Bags	880.0% ODI 10884223 TL* THE CONTACT OWNS A 2012 AUDI S5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. Look up ODI 10884223 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	311.5% ODI 11545179 The system warning keeps coming on, I’ve tried to schedule appointments with Audi since 2022 and they have zero appointments available Look up ODI 11545179 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	133.3% ODI 11679977 I got into a car accident that a ton of front end damage (the car was totaled) and none of the airbags deployed. I was alone in the car and wearing my seatbelt. I looked and found no noted recalls for the airbags in my specific car. Look up ODI 11679977 at NHTSA ↗	150.0% ODI 11691603 · 6,000 mi The contact owns a 2024 Audi S5. The contact stated that while his wife was seated in the front passenger’s seat with dam clothing after a workout, the air bag malfunction warning light would illuminate. The contact's wife had to sit on a towel while seated in the passenger’s seat to activate the air bags, and to turn off the warning light. The vehicle was taken to the dealer to be diagnosed. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case. The manufacturer stated that the air bag sensor was not de… Look up ODI 11691603 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Electrical System	110.0% ODI 11404200 · 40,000 mi THE CAR'S BACKUP CAMERA FEED HAS A LOT OF ISSUES FOR MANY OWNERS, MYSELF INCLUDED. THERE IS A PROBABLY 10% CHANCE OF THE BACKUP CAMERA NOT TURNING ON WHEN I FIRST START THE CAR EACH TIME. LOTS OF OTHER OWNERS ARE HAVING SIMILAR ISSUES ON THE A5/S5/RS5 PLATFORM FROM SIMILAR YEARS. IF YOU GOOGLE THE FOLLOWING: "SITE:A5OC.COM BACKUP CAMERA" YOU CAN SEE LOTS OF THREADS FROM A FORUM DEDICATED TO THE ABOVE MODELS. THE FAILING BACKUP CAMERAS ARE DANGEROUS SINCE THEY INTERMITTENTLY FAIL. SOMETIMES I CATCH MYSELF STARTING TO REVERSE ASSUMING THE B… Look up ODI 11404200 at NHTSA ↗	00.0% No examples available for this selection.	116.7% ODI 11756778 · 70,662 mi The contact owns a 2014 Audi S5. The contact stated that after starting the vehicle, there was a Control Area Network (CAN) bus system unit TCM error, power brake, and engine failure. The TPMS warning light was illuminated. The dealer was contacted and was unable to determine the cause of the failure. However, the dealer wanted to replace the CAN bus unit. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 70,662. Look up ODI 11756778 at NHTSA ↗	00.0% No examples available for this selection.	1100.0% ODI 11372723 · 64,000 mi HELLO - MY 2016 AUDI S5 COUPE WITH A MANUAL TRANSMISSION HAS HAD AN ELECTRONIC STEERING RACK ERROR FOR SOME TIME NOW. THE ISSUE AROSE AFTER DRIVING IN RAINY CONDITIONS (BUT NOT IN STANDING WATER). THE STEERING RACK IN MY CAR PROVIDES ELECTRONIC ASSISTANCE TO MY STEERING WHEEL MOVEMENTS WHILE DRIVING. THE CONTROL MODULE FOR THE STEERING RACK IS LOCATED ON THE BOTTOM CAR'S MOTOR WITH THREE ELECTRICAL PLUGS FOR POWER AND STEERING. THESE PLUGS ARE NOT WEATHER PROOF. AS A RESULT MY STEERING RACK HAS BEEN EXPERIENCING AN ISSUE AND AN ERROR IS PRESENT… Look up ODI 11372723 at NHTSA ↗	27.7% ODI 11251967 · 36,300 mi TL* THE CONTACT OWNS A 2018 AUDI S5. WHILE DRIVING VARIOUS SPEEDS, THE SEAT BELT WARNING CHIME CONTINUOUSLY SOUNDED EVEN WITH THE SEAT BELT ENGAGED AND IN USE. THE SEAT BELT WARNING INDICATOR ALSO REMAINED ILLUMINATED WHILE DRIVING. THE CONTACT DROVE THE VEHICLE TO AUDI BIRMINGHAM MICHIGAN (34602 WOODWARD AVE, BIRMINGHAM, MI 48009, [phone removed]) WHERE AN APPOINTMENT WAS SCHEDULED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 36,300. Look up ODI 11251967 at NHTSA ↗	00.0% No examples available for this selection.	1456.0% ODI 11464574 The Emergency Call Module Control Unit has now failed for the second time. If the vehicle were to be involved in a crash, the system will not be able to automatically call for assistance. Vehicle is already subject to Audi service campaign 90T2 to reflash emergency call module control unit, however the unit in my vehicle could not be flashed due to it having intermittent errors. The local Audi dealer is stating the next available appointment to diagnose the issue is in three months. After diagnosis there may be a longer wait to obtain required… Look up ODI 11464574 at NHTSA ↗	00.0% No examples available for this selection.	1100.0% ODI 11655629 The car stalled while driving on [XXX] while approaching Express EZpass toll on [XXX]. The car stayed in the middle of the fast lane until the tow truck driver came and started the car. I cannot recall the yellow message on the dashboard that appeared as soon as the engine stopped. A yellow triangle with exclamation point and a car with exclamation point appeared on the dashboard. We called 911 and then AAA. AAA on the phone instructed us to turn on and off the engine several times. The engine did not start until the tow truck driver came, o… Look up ODI 11655629 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	545.5% ODI 11679205 I began my lease for a brand-new 2025 Audi S5 on July 14, 2025. The vehicle was delivered with a dent in the door, which the dealer repaired before I could take possession. The dent repair was completed on July 22, 2025, at which time I took delivery. On July 23, I informed my sales representative that the SOS/eCall emergency communications system was not functioning. This safety feature, designed to automatically contact emergency services after a crash, has never worked since delivery. I returned the vehicle to the selling dealer on July 28… Look up ODI 11679205 at NHTSA ↗	00.0% No examples available for this selection.
Engine	00.0% No examples available for this selection.	318.8% ODI 11151115 · 106,000 mi AFTER ~106,000 MILES, AN ERROR CODE 'TRANSMISSION MALFUNCTION. YOU CAN KEEP DRIVING', WITH ERROR CODE P179D00 (PER DEALER). CAR HAS HESTITATION AT LOW RPM OR WHILE STOPPED (AS AT A LIGHT OR HEAVY TRAFFIC) AND OCCASIONALLY JERKS FORWARD, DESPITE BRAKES BEING FIRMLY APPLIED. Look up ODI 11151115 at NHTSA ↗	233.3% ODI 11490220 Backup camera, and MMI SYSTEM DONT WORK GOOGLE MAP,suspension front has been replaced at 90k miles Look up ODI 11490220 at NHTSA ↗	150.0% ODI 11485974 I own an Audi 2015 S5 Cabriolet. I bought this new from Strong Audi in Salt Lake City. On September 2, 2022, I was driving it on I 15 south of Provo UT. I was in the middle of 5 lanes of traffic all driving approximately 80/miles per hour. Suddenly, the engine shut down. Thank God the drivers around me were able to avoid me as I had to coast to the right lane at very slow speed. As explained by the service representative at Strong Audi my vehicle has a tendency to vapor-lock in high temperatures resulting in the engine shutting down! He … Look up ODI 11485974 at NHTSA ↗	00.0% No examples available for this selection.	934.6% ODI 11164757 MAXIMUM OIL LIGHT WARNING LIGHT, REDUCE OIL LEVEL, SINCE PURCHASED. GASOLINE GETTING INTO OIL. REMOVED 9 QUARTS OF GASOLINE SATURATED OIL OUT OF CAR. AUDI SAYS I NEED TO DRIVE CAR MORE. AUDI RECENTLY REPLACED OIL & FILTER AND SAID TO MONITOR . DROVE CAR FROM DEALERSHIP SERVICE, WARNING LIGHT CAME BACK ON, CHECKED ENGINE WITH AFTER MARKET OIL DIP STICK, STONE SMELL OF GAS IN OIL. VEHICLE TOWED BACK TO DEALERSHIP Look up ODI 11164757 at NHTSA ↗	350.0% ODI 11638456 Water pump failure due to coolant migration. Look up ODI 11638456 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	1100.0% ODI 11655629 The car stalled while driving on [XXX] while approaching Express EZpass toll on [XXX]. The car stayed in the middle of the fast lane until the tow truck driver came and started the car. I cannot recall the yellow message on the dashboard that appeared as soon as the engine stopped. A yellow triangle with exclamation point and a car with exclamation point appeared on the dashboard. We called 911 and then AAA. AAA on the phone instructed us to turn on and off the engine several times. The engine did not start until the tow truck driver came, o… Look up ODI 11655629 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	218.2% ODI 11701588 Known-Best Assesment-Piston Skirt Defect and Non-Disclosure of Prior Issues: Approximately only three months after purchase of a brand new 2025 Audi S5 on 6/11/25 , I received a letter from Audi of America acknowledging a potential piston skirt defect/failure resulting from faulty material and/or workmanship. They extended the part warranty for 8 years or 80,000 miles but this doesn't help me feel safe driving this vehicle. I was informed the defect cannot be proactively repaired and would only be addressed after failure. This instruction is un… Look up ODI 11701588 at NHTSA ↗	00.0% No examples available for this selection.
Back Over Prevention: Warnings	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	1040.0% ODI 11661076 Audi completed an over the air update and now the mmi screen reboots randomly, making it very dangerous when reversing using the backup camera and relying on parking sensors. Following navigation and it rebooting and having to utilize my cell phone making it difficult to also pay attention to the road. Look up ODI 11661076 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Fuel/Propulsion System	00.0% No examples available for this selection.	16.3% ODI 11516443 I smelled a super strong gas smell from my car leaking somewhere in the engine hidden by other parts, it smells so bad it’s hard to be in the car it’s a fire hazard. Due to the fuel the car hardly starts due to the fuel not getting to the engine Look up ODI 11516443 at NHTSA ↗	233.3% ODI 11278247 · 23,498 mi I WAS DRIVING IN A CONSTRUCTION ZONE NEAR MY HOME IN HEAVY TRAFFIC IN RUSH HOUR ON AUGUST 21, 2019, WHEN THE VEHICLE STOPPED DEAD WITH NO WARNING; THE ENGINE SIMPLY CUT OFF. IT WOULD NOT RESTART. THE CAR BEHIND MANAGED TO STOP, BUT THE SITUATION LED TO CARS PASSING ME BY DRIVING INTO THE OPPOSITE LANE IN THE FACE OF INCOMING TRAFFIC. EARLIER I HAD BEEN DRIVING ON A LOCAL HIGHWAY AT 65 MILES AN HOUR IN HEAVY TRAFFIC, AND THE RESULTS COULD WELL HAVE BEEN SIGNIFICANT INJURY. I HAD THE CAR TOWED TO A LOCAL DEALER, WHERE IT WAS DETERMINED THAT TH… Look up ODI 11278247 at NHTSA ↗	150.0% ODI 11485974 I own an Audi 2015 S5 Cabriolet. I bought this new from Strong Audi in Salt Lake City. On September 2, 2022, I was driving it on I 15 south of Provo UT. I was in the middle of 5 lanes of traffic all driving approximately 80/miles per hour. Suddenly, the engine shut down. Thank God the drivers around me were able to avoid me as I had to coast to the right lane at very slow speed. As explained by the service representative at Strong Audi my vehicle has a tendency to vapor-lock in high temperatures resulting in the engine shutting down! He … Look up ODI 11485974 at NHTSA ↗	00.0% No examples available for this selection.	13.8% ODI 11621015 •Parking Brake Issue: The parking brake failed to disengage after stopping, leading to an accident. •Intoxalock Device Malfunction: The Intoxalock device malfunctioned with incessant beeping and intermittent error messages, causing distractions. •Previous Complaints and Lack of Resolution: Previous complaints about the parking brake and Intoxalock device were dismissed without proper investigation or resolution. •Parking Brake Failure: The parking brake failed to hold the car, leading to uncontrollable movement and collision with an obstacle. •… Look up ODI 11621015 at NHTSA ↗	116.7% ODI 11621297 Our gas tank fuel level sensor is faulty so we can no longer tell how much gas is in our car. The check engine and fuel light are permanently on. This fuel sensor malfunction caused me to run out of gas in the middle of the road. The only way to fix it is to replace the entire gas tank at great expense. We were quoted $3500-$4000. We only have 44K miles on the vehicle. Look up ODI 11621297 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	133.3% ODI 11500623 Fuel gauge does not move at all and showed tank was 5/8 full. However, when I was on the freeway, the vehicle stalled because I was out of gas. Luckily, I was on the right lane and therefore was able to pull over to the side without an incident. This is a new vehicle with faulty fuel sensors. Audi should have QC'd before releasing the vehicle for sale. Look up ODI 11500623 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Forward Collision Avoidance: Automatic Emergency Braking	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	416.0% ODI 11665115 Regularly my MMI will restart, screen goes blank, comes back and says I'm not the registered user. Then bluetooth won't work and I get park aid errors and no rear cross traffic or anything. Happens at least 2 times each way to and from work ( 45min ). I usually have to hard reset it twice to get things normal and an ignition cycle to get park aid back. Look up ODI 11665115 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	150.0% ODI 11658506 I was turning west (left-hand turn) from a turn lane in the median, across three southbound lanes. I initiated the turn from a stop, after waiting through a traffic light. No nearby oncoming traffic. One car behind me in the turn lane. Halfway through the turn, the car suddenly and aggressively applied the breaks. Nearly caused the car behind me to collide with my rear. No evident reason for the car to stop. This is the second time something like this has happened with the "pre-sense" breaking system. Look up ODI 11658506 at NHTSA ↗	19.1% ODI 11745428 I was making a left hand turn at an intersection with no cars in immediate proximity to my car and the emergency braking system activated violently causing the car to shut off. The pre sense light came on the dashboard. This happened 3 different times. I went to Freehold Audi and they stated the pre sense was doing its job. I reported this to Audi Headquarters last week and a report was written. Other electrical issues started happening, the lane change sensor was going off randomly, the windshield wipers were going off randomly. I traded the c… Look up ODI 11745428 at NHTSA ↗	1100.0% ODI 11761885 Summary of Safety Event: While traveling at highway speeds with active traffic behind me, the vehicle’s Advanced Driver Assistance Systems (ADAS) suffered an un-commanded, severe "phantom braking" event. The vehicle aggressively engaged the emergency service brakes and decelerated rapidly with absolutely no obstacles, pedestrians, or vehicles ahead. This sudden, violent deceleration created an immediate and high-risk rear-end collision hazard.Cascading Component Failures:In tandem with the dangerous autonomous braking behavior, the vehicle's el… Look up ODI 11761885 at NHTSA ↗

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
No usable records for this analysis.

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Complaints	Campaigns announced	Examples
2024-10	0	None	No examples available for this selection.
2024-11	0	None	No examples available for this selection.
2024-12	0	None	No examples available for this selection.
2025-01	0	None	No examples available for this selection.
2025-02	0	None	No examples available for this selection.
2025-03	0	None	No examples available for this selection.
2025-04	0	None	No examples available for this selection.
2025-05	2	None	ODI 11661076 Audi completed an over the air update and now the mmi screen reboots randomly, making it very dangerous when reversing using the backup camera and relying on parking sensors. Following navigation and it rebooting and having to utilize my cell phone making it difficult to also pay attention to the road. Look up ODI 11661076 at NHTSA ↗ ODI 11662743 My 2020 S5 started randomly rebooting the MMI computer that controls all vehicle safety control features. The dealer claimed it was a software glitch caused by an update. They provided a software patch as a solution, but it continues to fail. The dealer says it's on Audi and there's nothing they can do, as the update/fix is corrupt. Audi is not being responsive, and this is an issue impacting many Audi vehicles. Look up ODI 11662743 at NHTSA ↗
2025-06	7	None	ODI 11665115 Regularly my MMI will restart, screen goes blank, comes back and says I'm not the registered user. Then bluetooth won't work and I get park aid errors and no rear cross traffic or anything. Happens at least 2 times each way to and from work ( 45min ). I usually have to hard reset it twice to get things normal and an ignition cycle to get park aid back. Look up ODI 11665115 at NHTSA ↗ ODI 11667855 The MMI system will turn off, and reset, while driving. this occurs constantly, starting about two months ago. This causes the screen to go blank, and today I almost ran over a pedestrian as the system stopped while backing up. Luckily, I stopped, but was in cross traffic, and was not an ideal situation. This occurs, and I've tried using as a guest, instead of the user, and the same result occurs with the screen going blank while driving and the MMI system reboots. Look up ODI 11667855 at NHTSA ↗ ODI 11668318 MMI keeps rebooting while driving, even during reverse. Happens randomly every 20 minutes. Look up ODI 11668318 at NHTSA ↗
2025-07	12	None	ODI 11670663 MMI or the center console screen is shutting down and rebooting during random intervals during driving and stopped. Causing the sensors to say there’s an error and not function. GPS, and volume control also go out. Look up ODI 11670663 at NHTSA ↗ ODI 11671814 I own a 2020 Audi S5. The central infotainment screen (MMI) has been randomly restarting while driving. At first, it only happened occasionally, but the issue has gotten significantly worse. It now restarts every 5 to 10 minutes during normal driving. When the screen reboots, I temporarily lose access to important vehicle functions, including the backup camera, navigation, and audio controls. This creates a safety concern, especially when reversing or relying on the screen for directions or alerts. Audi has not provided a permanent solution, an… Look up ODI 11671814 at NHTSA ↗ ODI 11674136 The MMI spontaneously reboots numerous times while driving. When the reboots happen, the screen goes black and key systems such as the backup camera, rear obstacle detection, and navigation, become unavailable until the reboot completes and the systems reload. The last few days this issue has gone from happening once or maybe twice a day to almost every single minute I am driving the vehicle. Completely unacceptable and dangerous! Restoring functionality requires user input to get through the loading screens. The issue started in mid 2024 and t… Look up ODI 11674136 at NHTSA ↗
2025-08	1	None	ODI 11677943 MMI - Multi Media Interface constantly reboots about every 90 seconds. This is a safety issue since if I am backing up and the MMI reboots I lose the backup camera and when the MMI reboots I also lose collision/parking/proximity sensors. This issue started happening with my Audi on 7/26/25 and can be reproduced every time the ignition is on or car is running. From doing a quick search on the internet this is a very common problem that just started happening within the last few months with a number of 2020 model Audi's. Look up ODI 11677943 at NHTSA ↗
2025-09	0	None	No examples available for this selection.
2025-10	0	None	No examples available for this selection.
2025-11	0	None	No examples available for this selection.
2025-12	0	None	No examples available for this selection.
2026-01	0	None	No examples available for this selection.
2026-02	0	None	No examples available for this selection.
2026-03	0	None	No examples available for this selection.
2026-04	0	None	No examples available for this selection.
2026-05	0	None	No examples available for this selection.
2026-06	0	None	No examples available for this selection.
2026-07	0	None	No examples available for this selection.
2026-08	0	None	No examples available for this selection.
2026-09 (partial)	0	None	No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2022: 0 complaints · 2023: 3 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2022	0	0	0
2023	1	1	3

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2022	1	0	0
2023	3	0	0

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Electrical System	Unknown Or Other	Back Over Prevention: Warnings	Back Over Prevention: Rearview System Braking	Forward Collision Avoidance: Automatic Emergency Braking	Forward Collision Avoidance: Warnings	Lane Departure: Blind Spot Detection
Electrical System	—	3 ODI 11674136 The MMI spontaneously reboots numerous times while driving. When the reboots happen, the screen goes black and key systems such as the backup camera, rear obstacle detection, and navigation, become unavailable until the reboot completes and the systems reload. The last few days this issue has gone from happening once or maybe twice a day to almost every single minute I am driving the vehicle. Completely unacceptable and dangerous! Restoring functionality requires user input to get through the loading screens. The issue started in mid 2024 and t… Look up ODI 11674136 at NHTSA ↗ ODI 11675499 "The MMI spontaneously reboots numerous times while driving. When the reboots happen, the screen goes black and key systems such as the backup camera, rear obstacle detection, and navigation, become unavailable until the reboot completes and the systems reload. The reboots have affected other sensors/systems in the car like resetting my stored tire pressure values resulting in a TPMS malfunction warning and blocking use of the SOS call feature resulting in a SOS system malfunction warning. Restoring functionality after the reboots requires user… Look up ODI 11675499 at NHTSA ↗ ODI 11677943 MMI - Multi Media Interface constantly reboots about every 90 seconds. This is a safety issue since if I am backing up and the MMI reboots I lose the backup camera and when the MMI reboots I also lose collision/parking/proximity sensors. This issue started happening with my Audi on 7/26/25 and can be reproduced every time the ignition is on or car is running. From doing a quick search on the internet this is a very common problem that just started happening within the last few months with a number of 2020 model Audi's. Look up ODI 11677943 at NHTSA ↗	5 ODI 11669481 The MMI restarts constantly every day sometimes multiple times within minutes of each other. There is no correlation with other vehicle feature or functions that cause these restarts to happen and they are not in any specific pattern . When the MMI system reboots, the rearview camera and parking sensor display go dark, making parking and reversing unsafe, which directly impacts the functionality of the Parking Collision Warning and Rear Cross Traffic Warning systems. Look up ODI 11669481 at NHTSA ↗ ODI 11674136 The MMI spontaneously reboots numerous times while driving. When the reboots happen, the screen goes black and key systems such as the backup camera, rear obstacle detection, and navigation, become unavailable until the reboot completes and the systems reload. The last few days this issue has gone from happening once or maybe twice a day to almost every single minute I am driving the vehicle. Completely unacceptable and dangerous! Restoring functionality requires user input to get through the loading screens. The issue started in mid 2024 and t… Look up ODI 11674136 at NHTSA ↗ ODI 11675499 "The MMI spontaneously reboots numerous times while driving. When the reboots happen, the screen goes black and key systems such as the backup camera, rear obstacle detection, and navigation, become unavailable until the reboot completes and the systems reload. The reboots have affected other sensors/systems in the car like resetting my stored tire pressure values resulting in a TPMS malfunction warning and blocking use of the SOS call feature resulting in a SOS system malfunction warning. Restoring functionality after the reboots requires user… Look up ODI 11675499 at NHTSA ↗	2 ODI 11665115 Regularly my MMI will restart, screen goes blank, comes back and says I'm not the registered user. Then bluetooth won't work and I get park aid errors and no rear cross traffic or anything. Happens at least 2 times each way to and from work ( 45min ). I usually have to hard reset it twice to get things normal and an ignition cycle to get park aid back. Look up ODI 11665115 at NHTSA ↗ ODI 11669481 The MMI restarts constantly every day sometimes multiple times within minutes of each other. There is no correlation with other vehicle feature or functions that cause these restarts to happen and they are not in any specific pattern . When the MMI system reboots, the rearview camera and parking sensor display go dark, making parking and reversing unsafe, which directly impacts the functionality of the Parking Collision Warning and Rear Cross Traffic Warning systems. Look up ODI 11669481 at NHTSA ↗	4 ODI 11665115 Regularly my MMI will restart, screen goes blank, comes back and says I'm not the registered user. Then bluetooth won't work and I get park aid errors and no rear cross traffic or anything. Happens at least 2 times each way to and from work ( 45min ). I usually have to hard reset it twice to get things normal and an ignition cycle to get park aid back. Look up ODI 11665115 at NHTSA ↗ ODI 11674760 Main computer, multi media interface, MMI constantly shuts off and disconnects from system. This renders all backup cameras, traffic sensors and impact avoidance sensors inoperative. It also stops speedometer Look up ODI 11674760 at NHTSA ↗ ODI 11676293 MMI system is failing, parking assist is malfunctioning, back up camera doesn’t activate, CarPlay turns off mid drive and reboots, navigation not working, car wants to brake at highway speeds as computer system malfunctions, Bluetooth phone connection drops mid call, overall the computer infotainment system has failed. Look up ODI 11676293 at NHTSA ↗	2 ODI 11674760 Main computer, multi media interface, MMI constantly shuts off and disconnects from system. This renders all backup cameras, traffic sensors and impact avoidance sensors inoperative. It also stops speedometer Look up ODI 11674760 at NHTSA ↗ ODI 11677363 THE RADIO (MMI SYSTEM) IS REBOOTING WHILE DRIVING EVERY 5-10 MIN. DEALERSHIP CAN'T FIX AND IS AFFECTING SAFETY SYTEMS LIKE FRONT AND REAR CAMERAS/SENSORS. Look up ODI 11677363 at NHTSA ↗	0
Unknown Or Other	3 ODI 11674136 The MMI spontaneously reboots numerous times while driving. When the reboots happen, the screen goes black and key systems such as the backup camera, rear obstacle detection, and navigation, become unavailable until the reboot completes and the systems reload. The last few days this issue has gone from happening once or maybe twice a day to almost every single minute I am driving the vehicle. Completely unacceptable and dangerous! Restoring functionality requires user input to get through the loading screens. The issue started in mid 2024 and t… Look up ODI 11674136 at NHTSA ↗ ODI 11675499 "The MMI spontaneously reboots numerous times while driving. When the reboots happen, the screen goes black and key systems such as the backup camera, rear obstacle detection, and navigation, become unavailable until the reboot completes and the systems reload. The reboots have affected other sensors/systems in the car like resetting my stored tire pressure values resulting in a TPMS malfunction warning and blocking use of the SOS call feature resulting in a SOS system malfunction warning. Restoring functionality after the reboots requires user… Look up ODI 11675499 at NHTSA ↗ ODI 11677943 MMI - Multi Media Interface constantly reboots about every 90 seconds. This is a safety issue since if I am backing up and the MMI reboots I lose the backup camera and when the MMI reboots I also lose collision/parking/proximity sensors. This issue started happening with my Audi on 7/26/25 and can be reproduced every time the ignition is on or car is running. From doing a quick search on the internet this is a very common problem that just started happening within the last few months with a number of 2020 model Audi's. Look up ODI 11677943 at NHTSA ↗	—	6 ODI 11661076 Audi completed an over the air update and now the mmi screen reboots randomly, making it very dangerous when reversing using the backup camera and relying on parking sensors. Following navigation and it rebooting and having to utilize my cell phone making it difficult to also pay attention to the road. Look up ODI 11661076 at NHTSA ↗ ODI 11674136 The MMI spontaneously reboots numerous times while driving. When the reboots happen, the screen goes black and key systems such as the backup camera, rear obstacle detection, and navigation, become unavailable until the reboot completes and the systems reload. The last few days this issue has gone from happening once or maybe twice a day to almost every single minute I am driving the vehicle. Completely unacceptable and dangerous! Restoring functionality requires user input to get through the loading screens. The issue started in mid 2024 and t… Look up ODI 11674136 at NHTSA ↗ ODI 11675499 "The MMI spontaneously reboots numerous times while driving. When the reboots happen, the screen goes black and key systems such as the backup camera, rear obstacle detection, and navigation, become unavailable until the reboot completes and the systems reload. The reboots have affected other sensors/systems in the car like resetting my stored tire pressure values resulting in a TPMS malfunction warning and blocking use of the SOS call feature resulting in a SOS system malfunction warning. Restoring functionality after the reboots requires user… Look up ODI 11675499 at NHTSA ↗	0	0	1 ODI 11676791 I am writing to report a critical and recurring safety defect concerning the Multi Media Interface (MMI) system in my Audi S5. The MMI system consistently restarts itself approximately every 90 seconds, regardless of whether the vehicle is stationary (parking) or in motion (driving). This issue presents a significant safety hazard because critical sensor information and vehicle status displays, which are shown on the infotainment screen, become unavailable during each restart cycle. During the 5-10 second period of the system restarting, the s… Look up ODI 11676791 at NHTSA ↗	1 ODI 11661076 Audi completed an over the air update and now the mmi screen reboots randomly, making it very dangerous when reversing using the backup camera and relying on parking sensors. Following navigation and it rebooting and having to utilize my cell phone making it difficult to also pay attention to the road. Look up ODI 11661076 at NHTSA ↗
Back Over Prevention: Warnings	5 ODI 11669481 The MMI restarts constantly every day sometimes multiple times within minutes of each other. There is no correlation with other vehicle feature or functions that cause these restarts to happen and they are not in any specific pattern . When the MMI system reboots, the rearview camera and parking sensor display go dark, making parking and reversing unsafe, which directly impacts the functionality of the Parking Collision Warning and Rear Cross Traffic Warning systems. Look up ODI 11669481 at NHTSA ↗ ODI 11674136 The MMI spontaneously reboots numerous times while driving. When the reboots happen, the screen goes black and key systems such as the backup camera, rear obstacle detection, and navigation, become unavailable until the reboot completes and the systems reload. The last few days this issue has gone from happening once or maybe twice a day to almost every single minute I am driving the vehicle. Completely unacceptable and dangerous! Restoring functionality requires user input to get through the loading screens. The issue started in mid 2024 and t… Look up ODI 11674136 at NHTSA ↗ ODI 11675499 "The MMI spontaneously reboots numerous times while driving. When the reboots happen, the screen goes black and key systems such as the backup camera, rear obstacle detection, and navigation, become unavailable until the reboot completes and the systems reload. The reboots have affected other sensors/systems in the car like resetting my stored tire pressure values resulting in a TPMS malfunction warning and blocking use of the SOS call feature resulting in a SOS system malfunction warning. Restoring functionality after the reboots requires user… Look up ODI 11675499 at NHTSA ↗	6 ODI 11661076 Audi completed an over the air update and now the mmi screen reboots randomly, making it very dangerous when reversing using the backup camera and relying on parking sensors. Following navigation and it rebooting and having to utilize my cell phone making it difficult to also pay attention to the road. Look up ODI 11661076 at NHTSA ↗ ODI 11674136 The MMI spontaneously reboots numerous times while driving. When the reboots happen, the screen goes black and key systems such as the backup camera, rear obstacle detection, and navigation, become unavailable until the reboot completes and the systems reload. The last few days this issue has gone from happening once or maybe twice a day to almost every single minute I am driving the vehicle. Completely unacceptable and dangerous! Restoring functionality requires user input to get through the loading screens. The issue started in mid 2024 and t… Look up ODI 11674136 at NHTSA ↗ ODI 11675499 "The MMI spontaneously reboots numerous times while driving. When the reboots happen, the screen goes black and key systems such as the backup camera, rear obstacle detection, and navigation, become unavailable until the reboot completes and the systems reload. The reboots have affected other sensors/systems in the car like resetting my stored tire pressure values resulting in a TPMS malfunction warning and blocking use of the SOS call feature resulting in a SOS system malfunction warning. Restoring functionality after the reboots requires user… Look up ODI 11675499 at NHTSA ↗	—	3 ODI 11669481 The MMI restarts constantly every day sometimes multiple times within minutes of each other. There is no correlation with other vehicle feature or functions that cause these restarts to happen and they are not in any specific pattern . When the MMI system reboots, the rearview camera and parking sensor display go dark, making parking and reversing unsafe, which directly impacts the functionality of the Parking Collision Warning and Rear Cross Traffic Warning systems. Look up ODI 11669481 at NHTSA ↗ ODI 11670663 MMI or the center console screen is shutting down and rebooting during random intervals during driving and stopped. Causing the sensors to say there’s an error and not function. GPS, and volume control also go out. Look up ODI 11670663 at NHTSA ↗ ODI 11676426 Sudden reboot of the vehicle's infotainment system, which then repeats every 60-90 seconds consistently. The reboot has happened while reversing the vehicle, which results in losing view of the backup camera and parking sensors / rear cross traffic detection. This issue was originally sparse, but after 7/14 manifests 100% of the time when using the vehicle. This represents a safety issue due to the loss of rear backup camera for 30+ seconds while the infotainment reboots. No warning lights appear, no inspections have been performed by the deal… Look up ODI 11676426 at NHTSA ↗	1 ODI 11676293 MMI system is failing, parking assist is malfunctioning, back up camera doesn’t activate, CarPlay turns off mid drive and reboots, navigation not working, car wants to brake at highway speeds as computer system malfunctions, Bluetooth phone connection drops mid call, overall the computer infotainment system has failed. Look up ODI 11676293 at NHTSA ↗	2 ODI 11676426 Sudden reboot of the vehicle's infotainment system, which then repeats every 60-90 seconds consistently. The reboot has happened while reversing the vehicle, which results in losing view of the backup camera and parking sensors / rear cross traffic detection. This issue was originally sparse, but after 7/14 manifests 100% of the time when using the vehicle. This represents a safety issue due to the loss of rear backup camera for 30+ seconds while the infotainment reboots. No warning lights appear, no inspections have been performed by the deal… Look up ODI 11676426 at NHTSA ↗ ODI 11676791 I am writing to report a critical and recurring safety defect concerning the Multi Media Interface (MMI) system in my Audi S5. The MMI system consistently restarts itself approximately every 90 seconds, regardless of whether the vehicle is stationary (parking) or in motion (driving). This issue presents a significant safety hazard because critical sensor information and vehicle status displays, which are shown on the infotainment screen, become unavailable during each restart cycle. During the 5-10 second period of the system restarting, the s… Look up ODI 11676791 at NHTSA ↗	2 ODI 11661076 Audi completed an over the air update and now the mmi screen reboots randomly, making it very dangerous when reversing using the backup camera and relying on parking sensors. Following navigation and it rebooting and having to utilize my cell phone making it difficult to also pay attention to the road. Look up ODI 11661076 at NHTSA ↗ ODI 11670663 MMI or the center console screen is shutting down and rebooting during random intervals during driving and stopped. Causing the sensors to say there’s an error and not function. GPS, and volume control also go out. Look up ODI 11670663 at NHTSA ↗
Back Over Prevention: Rearview System Braking	2 ODI 11665115 Regularly my MMI will restart, screen goes blank, comes back and says I'm not the registered user. Then bluetooth won't work and I get park aid errors and no rear cross traffic or anything. Happens at least 2 times each way to and from work ( 45min ). I usually have to hard reset it twice to get things normal and an ignition cycle to get park aid back. Look up ODI 11665115 at NHTSA ↗ ODI 11669481 The MMI restarts constantly every day sometimes multiple times within minutes of each other. There is no correlation with other vehicle feature or functions that cause these restarts to happen and they are not in any specific pattern . When the MMI system reboots, the rearview camera and parking sensor display go dark, making parking and reversing unsafe, which directly impacts the functionality of the Parking Collision Warning and Rear Cross Traffic Warning systems. Look up ODI 11669481 at NHTSA ↗	0	3 ODI 11669481 The MMI restarts constantly every day sometimes multiple times within minutes of each other. There is no correlation with other vehicle feature or functions that cause these restarts to happen and they are not in any specific pattern . When the MMI system reboots, the rearview camera and parking sensor display go dark, making parking and reversing unsafe, which directly impacts the functionality of the Parking Collision Warning and Rear Cross Traffic Warning systems. Look up ODI 11669481 at NHTSA ↗ ODI 11670663 MMI or the center console screen is shutting down and rebooting during random intervals during driving and stopped. Causing the sensors to say there’s an error and not function. GPS, and volume control also go out. Look up ODI 11670663 at NHTSA ↗ ODI 11676426 Sudden reboot of the vehicle's infotainment system, which then repeats every 60-90 seconds consistently. The reboot has happened while reversing the vehicle, which results in losing view of the backup camera and parking sensors / rear cross traffic detection. This issue was originally sparse, but after 7/14 manifests 100% of the time when using the vehicle. This represents a safety issue due to the loss of rear backup camera for 30+ seconds while the infotainment reboots. No warning lights appear, no inspections have been performed by the deal… Look up ODI 11676426 at NHTSA ↗	—	1 ODI 11665115 Regularly my MMI will restart, screen goes blank, comes back and says I'm not the registered user. Then bluetooth won't work and I get park aid errors and no rear cross traffic or anything. Happens at least 2 times each way to and from work ( 45min ). I usually have to hard reset it twice to get things normal and an ignition cycle to get park aid back. Look up ODI 11665115 at NHTSA ↗	1 ODI 11676426 Sudden reboot of the vehicle's infotainment system, which then repeats every 60-90 seconds consistently. The reboot has happened while reversing the vehicle, which results in losing view of the backup camera and parking sensors / rear cross traffic detection. This issue was originally sparse, but after 7/14 manifests 100% of the time when using the vehicle. This represents a safety issue due to the loss of rear backup camera for 30+ seconds while the infotainment reboots. No warning lights appear, no inspections have been performed by the deal… Look up ODI 11676426 at NHTSA ↗	1 ODI 11670663 MMI or the center console screen is shutting down and rebooting during random intervals during driving and stopped. Causing the sensors to say there’s an error and not function. GPS, and volume control also go out. Look up ODI 11670663 at NHTSA ↗
Forward Collision Avoidance: Automatic Emergency Braking	4 ODI 11665115 Regularly my MMI will restart, screen goes blank, comes back and says I'm not the registered user. Then bluetooth won't work and I get park aid errors and no rear cross traffic or anything. Happens at least 2 times each way to and from work ( 45min ). I usually have to hard reset it twice to get things normal and an ignition cycle to get park aid back. Look up ODI 11665115 at NHTSA ↗ ODI 11674760 Main computer, multi media interface, MMI constantly shuts off and disconnects from system. This renders all backup cameras, traffic sensors and impact avoidance sensors inoperative. It also stops speedometer Look up ODI 11674760 at NHTSA ↗ ODI 11676293 MMI system is failing, parking assist is malfunctioning, back up camera doesn’t activate, CarPlay turns off mid drive and reboots, navigation not working, car wants to brake at highway speeds as computer system malfunctions, Bluetooth phone connection drops mid call, overall the computer infotainment system has failed. Look up ODI 11676293 at NHTSA ↗	0	1 ODI 11676293 MMI system is failing, parking assist is malfunctioning, back up camera doesn’t activate, CarPlay turns off mid drive and reboots, navigation not working, car wants to brake at highway speeds as computer system malfunctions, Bluetooth phone connection drops mid call, overall the computer infotainment system has failed. Look up ODI 11676293 at NHTSA ↗	1 ODI 11665115 Regularly my MMI will restart, screen goes blank, comes back and says I'm not the registered user. Then bluetooth won't work and I get park aid errors and no rear cross traffic or anything. Happens at least 2 times each way to and from work ( 45min ). I usually have to hard reset it twice to get things normal and an ignition cycle to get park aid back. Look up ODI 11665115 at NHTSA ↗	—	2 ODI 11674760 Main computer, multi media interface, MMI constantly shuts off and disconnects from system. This renders all backup cameras, traffic sensors and impact avoidance sensors inoperative. It also stops speedometer Look up ODI 11674760 at NHTSA ↗ ODI 11677363 THE RADIO (MMI SYSTEM) IS REBOOTING WHILE DRIVING EVERY 5-10 MIN. DEALERSHIP CAN'T FIX AND IS AFFECTING SAFETY SYTEMS LIKE FRONT AND REAR CAMERAS/SENSORS. Look up ODI 11677363 at NHTSA ↗	0
Forward Collision Avoidance: Warnings	2 ODI 11674760 Main computer, multi media interface, MMI constantly shuts off and disconnects from system. This renders all backup cameras, traffic sensors and impact avoidance sensors inoperative. It also stops speedometer Look up ODI 11674760 at NHTSA ↗ ODI 11677363 THE RADIO (MMI SYSTEM) IS REBOOTING WHILE DRIVING EVERY 5-10 MIN. DEALERSHIP CAN'T FIX AND IS AFFECTING SAFETY SYTEMS LIKE FRONT AND REAR CAMERAS/SENSORS. Look up ODI 11677363 at NHTSA ↗	1 ODI 11676791 I am writing to report a critical and recurring safety defect concerning the Multi Media Interface (MMI) system in my Audi S5. The MMI system consistently restarts itself approximately every 90 seconds, regardless of whether the vehicle is stationary (parking) or in motion (driving). This issue presents a significant safety hazard because critical sensor information and vehicle status displays, which are shown on the infotainment screen, become unavailable during each restart cycle. During the 5-10 second period of the system restarting, the s… Look up ODI 11676791 at NHTSA ↗	2 ODI 11676426 Sudden reboot of the vehicle's infotainment system, which then repeats every 60-90 seconds consistently. The reboot has happened while reversing the vehicle, which results in losing view of the backup camera and parking sensors / rear cross traffic detection. This issue was originally sparse, but after 7/14 manifests 100% of the time when using the vehicle. This represents a safety issue due to the loss of rear backup camera for 30+ seconds while the infotainment reboots. No warning lights appear, no inspections have been performed by the deal… Look up ODI 11676426 at NHTSA ↗ ODI 11676791 I am writing to report a critical and recurring safety defect concerning the Multi Media Interface (MMI) system in my Audi S5. The MMI system consistently restarts itself approximately every 90 seconds, regardless of whether the vehicle is stationary (parking) or in motion (driving). This issue presents a significant safety hazard because critical sensor information and vehicle status displays, which are shown on the infotainment screen, become unavailable during each restart cycle. During the 5-10 second period of the system restarting, the s… Look up ODI 11676791 at NHTSA ↗	1 ODI 11676426 Sudden reboot of the vehicle's infotainment system, which then repeats every 60-90 seconds consistently. The reboot has happened while reversing the vehicle, which results in losing view of the backup camera and parking sensors / rear cross traffic detection. This issue was originally sparse, but after 7/14 manifests 100% of the time when using the vehicle. This represents a safety issue due to the loss of rear backup camera for 30+ seconds while the infotainment reboots. No warning lights appear, no inspections have been performed by the deal… Look up ODI 11676426 at NHTSA ↗	2 ODI 11674760 Main computer, multi media interface, MMI constantly shuts off and disconnects from system. This renders all backup cameras, traffic sensors and impact avoidance sensors inoperative. It also stops speedometer Look up ODI 11674760 at NHTSA ↗ ODI 11677363 THE RADIO (MMI SYSTEM) IS REBOOTING WHILE DRIVING EVERY 5-10 MIN. DEALERSHIP CAN'T FIX AND IS AFFECTING SAFETY SYTEMS LIKE FRONT AND REAR CAMERAS/SENSORS. Look up ODI 11677363 at NHTSA ↗	—	0
Lane Departure: Blind Spot Detection	0	1 ODI 11661076 Audi completed an over the air update and now the mmi screen reboots randomly, making it very dangerous when reversing using the backup camera and relying on parking sensors. Following navigation and it rebooting and having to utilize my cell phone making it difficult to also pay attention to the road. Look up ODI 11661076 at NHTSA ↗	2 ODI 11661076 Audi completed an over the air update and now the mmi screen reboots randomly, making it very dangerous when reversing using the backup camera and relying on parking sensors. Following navigation and it rebooting and having to utilize my cell phone making it difficult to also pay attention to the road. Look up ODI 11661076 at NHTSA ↗ ODI 11670663 MMI or the center console screen is shutting down and rebooting during random intervals during driving and stopped. Causing the sensors to say there’s an error and not function. GPS, and volume control also go out. Look up ODI 11670663 at NHTSA ↗	1 ODI 11670663 MMI or the center console screen is shutting down and rebooting during random intervals during driving and stopped. Causing the sensors to say there’s an error and not function. GPS, and volume control also go out. Look up ODI 11670663 at NHTSA ↗	0	0	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

1 patterns with matching reports.

Warning lights and dashboard alerts

3 mentions · 12.0% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11674468

My vehicles MMI screen keeps rebooting every 90 seconds, this makes hands free calling, multimedia functions, cameras etc non functional while driving. I have an appt with the dealership next week, but I'm seeing a lot of negative experiences regarding Audi's acceptance of this flaw, leading to large expenses put on the owner. Safety concerns are low, but still exist, inability to use navigation, cameras and hands free calling is not ideal, but not overwhelmingly unsafe as other options exist. My car has not been inspected yet, appointment has…

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ODI 11676067

Component or System that Failed or Malfunctioned: The infotainment system in my vehicle fails frequently and unpredictably. This includes both the built-in system and connected features such as Apple CarPlay and Android Auto. The system is available for inspection upon request. How Was Safety Put at Risk: The failure of the infotainment system creates multiple serious safety hazards. First, it disables navigation features, which forces drivers who rely on GPS directions to pull out their phones while driving, causing distraction and increasing …

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ODI 11676426

Sudden reboot of the vehicle's infotainment system, which then repeats every 60-90 seconds consistently. The reboot has happened while reversing the vehicle, which results in losing view of the backup camera and parking sensors / rear cross traffic detection. This issue was originally sparse, but after 7/14 manifests 100% of the time when using the vehicle. This represents a safety issue due to the loss of rear backup camera for 30+ seconds while the infotainment reboots. No warning lights appear, no inspections have been performed by the deal…

Look up ODI 11676426 at NHTSA ↗

Matching rule

\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b