Auto Recall Watch
U.S. public vehicle records

2020 Audi SQ5: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

8 owner complaints analyzed

4 distinct recall campaigns

6,075 mi median reported failure mileage

Scope: 2020 model year. Data updated: . 2 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Forward Collision Avoidance: Automatic Emergency Braking is the most frequently named component, appearing in 3 of 8 complaints (37.5%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior337.5%
Electrical and battery issues112.5%
Steering behavior112.5%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Forward Collision Avoidance: Automatic Emergency Braking
3
Unknown Or Other
3
Vehicle Speed Control
2
Back Over Prevention: Warnings
1
Engine
1
Forward Collision Avoidance: Warnings
1
Service Brakes
1
Steering
1
Component breakdown data
CategoryCount
Forward Collision Avoidance: Automatic Emergency Braking3
Unknown Or Other3
Vehicle Speed Control2
Back Over Prevention: Warnings1
Engine1
Forward Collision Avoidance: Warnings1
Service Brakes1
Steering1

Forward Collision Avoidance: Automatic Emergency Braking: 3; Unknown Or Other: 3; Vehicle Speed Control: 2; Back Over Prevention: Warnings: 1; Engine: 1; Forward Collision Avoidance: Warnings: 1; Service Brakes: 1; Steering: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
2
25,000 to 49,999
0
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0002
25,000 to 49,9990
50,000 to 74,9990
75,000 to 99,9990
100,000 to 149,9990
150,000 and above0

Under 25,000: 2; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (2). 6 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2020
1
2022
2
2023
2
2025
1
2026
2
Complaints over time data
CategoryCount
20201
20222
20232
20251
20262

2020: 1; 2022: 2; 2023: 2; 2025: 1; 2026: 2

Pattern summary

Forward Collision Avoidance: Automatic Emergency Braking leads the component reports. Braking behavior appears in 3 complaint narratives. Electrical and battery issues appears in 1 complaint narratives. Steering behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11351294 · 2020-08-26 (August 26, 2020)

WHEN USING THE LANE-DEPARTURE AND 'STEERING CORRECTION' SYSTEM THIS VEHICLE WILL ATTEMPT TO SUDDENLY, SHARPLY, AND DANGEROUSLY CHANGE LANES. THIS MORNING (8/26/20), WHILE TRAVELING ON A FOUR LANE DIVIDED HIGHWAY WITH CRUISE CONTROL AND LANE DEPARTURE ACTIVE, THE VEHICLE JERKED LEFT INTO A TURN-ONLY LANE, OVERRIDING MY MANUAL STEERING OF THE CAR IN THE STRAIGHT TRAVEL LANE. HAD ANOTHER CAR BEEN IN THE TURNING LANE WE WOULD HAVE NEARLY CERTAINLY COLLIDED, AS MY CAR WAS AT LEAST 30% INTO THE LANE BEFORE I COULD REACT AND BRING IT BACK INTO THE C…

Owner-reported narrative. 12,000 miles reported. Look up ODI 11351294 at NHTSA ↗

Owner report 11460882 · 2022-04-15 (April 15, 2022)

The contact owns a 2020 Audi SQ5. The contact stated while reversing in her driveway, the automatic braking system activated and the vehicle stopped abruptly. The contact stated that there was a vehicle at a stop sign 500 ft. away from her vehicle when the failure occurred. The contact shifted the vehicle into park. There was no warning light illuminated. The contact stated that the failure reoccurred while reversing and while driving from a complete stop. Additionally, the contact stated that the vehicle was making an abnormal sound while depr…

Owner-reported narrative. 150 miles reported. Look up ODI 11460882 at NHTSA ↗

Owner report 11498140 · 2022-12-19 (December 19, 2022)

I have had multiple instances of the emergency breaking applying improperly. On at least two occasions the rear backup/parking sensors detected some sort of object when one didn’t exist and abruptly engaged the breaks despite there being no object behind me. On one occasion I had a passenger who witnessed the behavior. On another instance, and the one that concerned me, the front collision indicator detected something non-existent and abruptly slammed on my breaks while I was driving 70mph on a 3 lane highway. There were no objects or car in v…

Owner-reported narrative. Look up ODI 11498140 at NHTSA ↗

Owner report 11514158 · 2023-03-28 (March 28, 2023)

The sos emergency system continues to fail. It alarms that it failed. Warning light on the dashboard continues to be on. The car was brought to the dealer. emergency calling unavailable while driving.

Owner-reported narrative. Look up ODI 11514158 at NHTSA ↗

Owner report 11539949 · 2023-08-21 (August 21, 2023)

I recently purchased this vehicle 8/5/23 and since then the pre sense function has activated it’s jarring emergency breaking three times. Once it happened to me backing out of my driveway without any obstruction, another with my husband backing out of a parking spot, and then most recently today with me as a driver going about 35 mph where it “sensed” a vehicle next to me about to change into my lane but changed their mind. Even if the vehicle next to me changed lanes to go in front of me, there was plenty of space and having the emergency pre …

Owner-reported narrative. Look up ODI 11539949 at NHTSA ↗

Owner report 11634946 · 2025-01-08 (January 8, 2025)

My sunroof spontaneously imploded while driving my vehicle on the highway. I was going to speed limit in the middle lane, very little traffic, no semi-trucks near and did not drive under an overpass.

Owner-reported narrative. Look up ODI 11634946 at NHTSA ↗

Owner report 11732057 · 2026-04-18 (April 18, 2026)

My 2020 Audi SQ5 (3.0L turbo V6, EA839 engine) experienced premature water pump failure at 64,361 miles. Coolant leaked into the vacuum system, damaging the vacuum unit and related components. Failed parts are available for inspection. Safety Risk: Loss of coolant circulation causes rapid overheating and risk of sudden engine failure at highway speeds, creating a collision hazard. Coolant intrusion into the vacuum system can also impair brake booster function, compromising stopping ability. Confirmed by Dealer: Diagnosed and confirmed by Audi R…

Owner-reported narrative. Look up ODI 11732057 at NHTSA ↗

Owner report 11766249 · 2026-09-22 (September 22, 2026)

2020 Audi SQ5, 3.0T EA839 engine. On 9/22/2026 an independent repair shop inspected the vehicle and found engine coolant pooling in the engine valley beneath the coolant module (integrated water pump / thermostat housing). The leak is internal and was not visible from outside the vehicle: no coolant on the ground and no warning light before the shop inspected it. The area was wet and coated with residue, indicating the leak had been active for some time. The shop confirmed the leaking coolant has contaminated the PCV valve and vacuum hose syste…

Owner-reported narrative. Look up ODI 11766249 at NHTSA ↗

Recall history

4 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

20V505000 · Seats

Reported: 2020-08-26 (August 26, 2020)

Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.

Consequence: In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.

Remedy: Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall began September 11, 2020. Volkswagen owners may contact their customer service at 1-888-241-2289. Audi owners may contact their customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 72L1, 72K8, and 72K9.

NHTSA campaign record ↗
21V295000 · Suspension:Rear:Axle:Non-Powered Axle Assembly

Reported: 2021-04-26 (April 26, 2021)

Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 sedan, S5 Cabriolet, A5 coupe, 2019-2021 RS5 coupe, A5 Sportback, S5 Sportback, RS5 Sportback vehicles. The lock nut on the trailing arm of the rear axle may break due to stress corrosion.

Consequence: A broken lock nut may misalign the rear axle, causing a loss of control and increasing the risk of a crash.

Remedy: Dealers will replace the lock nuts and, if necessary, the associated bolts, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L1.

NHTSA campaign record ↗
21V947000 · Structure:Body | Electrical System:Body Control Module/Bcm

Reported: 2021-12-08 (December 8, 2021)

Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 Q5 Sportback, SQ5 Sportback, 2018-2022 Q5, and SQ5 vehicles. A liquid spill in the rear seat, or water ingress from an insufficient body seam underneath the vehicle may allow liquid to penetrate the gateway control module, causing it to shutdown.

Consequence: A gateway control module shutdown will suddenly reduce engine power, increasing the risk of a crash.

Remedy: Dealers will install a protective cover on the gateway control module and seal an underbody seam as necessary, free of charge. Owner notification letters were mailed January 21, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90S9.

NHTSA campaign record ↗
22V034000 · Tires | Suspension:Rear:Axle:Non-Powered Axle Assembly

Reported: 2022-01-26 (January 26, 2022)

Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8 vehicles. The rear axle alignment may not have been inspected after the repairs for Recall 21V-295 (42L1) were performed.

Consequence: Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.

Remedy: Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L5.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

8 unique complaints in this selection. Analysis snapshot: 2026-09-30.

25.0%Usable mileage2 / 8 records
100.0%Valid incident date8 / 8 records
100.0%Valid filing date8 / 8 records
100.0%Ordered incident and filing dates8 / 8 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component20132014201520162017201820192020202120222023202420252026
Engine
1100.0%
ODI 11053368 · 100,000 mi

MAJOR SUDDEN ENGINE FAILURE IN CAUSING POTENTIAL DANGER IN HEAVY, FAST TRAFFIC THIS YEAR. EXTREMELY DANGEROUS CONDITION WITHOUT CONTROL. CAR TOWED TO DEALER WITH AMBER ENGINE WARNING LIGHT. DEALER CLAIMED TIMING CHAIN FAILURE CAUSED ENGINE TO BREAK APART REQUIRING REPLACEMENT AT SUBSTANTIAL COST OUT OF WARRANTY PERIOD. NO SUPPORT FROM MANUFACTURER OR DEALER FOR KNOWN DEFECT.

Look up ODI 11053368 at NHTSA ↗

18.3%
ODI 10670983 · 17,200 mi

WHILE DRIVING THE VEHICLE I HEARD A TAPPING / KNOCKING NOISE COMING FROM THE ENGINE AND AS I BEGAN TO ACCELERATE THE SOUND BECAME LOUDER AND FASTER THEN SUDDENLY WITHOUT ANY LIGHTS OR NOTIFICATION THE ENGINE PRODUCED A LOUD BOOM, WHITE SMOKE PLUME AND THE ENGINE LOCKED UP. MEANWHILE THE SMELL OF OIL ENTERED THE INTERIOR OF THE CAR AND IT COASTED FOR APPROXIMATELY HALF A MILE AND LEFT ME STRANDED ON AN EXIT RAMP. *TR

Look up ODI 10670983 at NHTSA ↗

00.0%

No examples available for this selection.

116.7%
ODI 11414535

THE ORIGINAL ENGINE WATER PUMP FAILED AT 18,313 MILES ON MAY 12, 2019. THE REPLACED ENGINE WATER PUMP HAS FAILED AGAIN AT 24,700 MILES ON APRIL 25. 2021. THIS IS COMPLETELY UNACCEPTABLE AND UNSAFE.

Look up ODI 11414535 at NHTSA ↗

00.0%

No examples available for this selection.

625.0%
ODI 11503500

The car windows were down the windshield wipers were running the front lights were on and parking brake light is flashing. I'm not sure how water was sitting where the spare tire was located. As I researched it stated it may be a faulty comfort module.

Look up ODI 11503500 at NHTSA ↗

421.1%
ODI 11309874 · 10,300 mi

TL* THE CONTACT OWNS A 2019 AUDI SQ5. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT 20 MPH, THE VEHICLE STALLED WITH THE SOS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED BY AUDI ROCKLIN LOCATED AT 4448 GRANITE DRIVE, ROCKLIN, CA 95677, TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE BLOWER ACTIVATED INDEPENDENTLY ON SEVERAL OCCASIONS. THERE WAS ALSO A MESSAGE DISPLAYED ON THE INSTRUMENT PANEL WHICH STATED THAT NO KEYFOB WAS DET…

Look up ODI 11309874 at NHTSA ↗

112.5%
ODI 11766249

2020 Audi SQ5, 3.0T EA839 engine. On 9/22/2026 an independent repair shop inspected the vehicle and found engine coolant pooling in the engine valley beneath the coolant module (integrated water pump / thermostat housing). The leak is internal and was not visible from outside the vehicle: no coolant on the ground and no warning light before the shop inspected it. The area was wet and coated with residue, indicating the leak had been active for some time. The shop confirmed the leaking coolant has contaminated the PCV valve and vacuum hose syste…

Look up ODI 11766249 at NHTSA ↗

538.5%
ODI 11408669 · 2,400 mi

WHILE DRIVING KID SPILLED WATER ON REAR SEAT, WITHIN 5 MIN ALL SENSORS STARTED BEEPING, DISPLAY STARTED TURNING OFF AND ON, STEERING WHEEL VERY HARD TO MANEUVER, WINDOWS OPENING AND CLOSING SPONTANEOUSLY, CAR WOULDN'T GO INTO PARK MODE, ENGINE WOULDN'T TURN OFF (FINALLY DID AFTER PRESSING AND HOLDING IGNITION MULTIPLE TIMES FOR SEVERAL SECONDS). AUDI DEALER STATES MODULE UNDERNEATH THE REAR SEAT IS CORRODED. IT'S A BRAND NEW CAR (LEASED < 3 MONTHS AGO). TERRIFIED TO DRIVE IT AGAIN AS IT APPEARS TO BE A SAFETY ISSUE AND IS HAZARDOUS FOR MY FAMIL…

Look up ODI 11408669 at NHTSA ↗

240.0%
ODI 11755015

On July 17,2026 my vehicle suddenly overheated. All warning lights came on and I stopped immediately. The car had to be towed to North Atlanta Audi for inspection and repair. I was told the waterpump had failed and corrupted the vacuum lines. There was no symptoms or previous warnings at any time. The repair bill was going to be outrageous. The service department person contacted Audi and they agreed to furnish new parts but I would have to pay all labor cost. I had no choice but to agree. During the repair the turbo charger was damaged when be…

Look up ODI 11755015 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

114.3%
ODI 11700198

We bought the car today at Audi South Atlanta brand new and were driving back home. The car suddenly showed the engine light, showed drive system malfunction please safely stop, and then the car slowed down and stopped on the highway. The steering stiffened up and almost caused a car crash. It was very dangerous. The Audi dealership said that software issues were all resolved before allowing the purchase of the vehicle today, but this dangerous malfunction still happened.

Look up ODI 11700198 at NHTSA ↗

125.0%
ODI 11763235

The vehicle had come to a stop at a 4-way intersection. It started to drive into the intersection and shut off for no reason. The first thought was this was auto start/stop but it was not. The ignition button needed to be pressed to restart the vehicle to proceed. The vehicle is available for inspection. The vehicle came to a stop for no reason in the middle of the intersection making it a hazard for the driver or other drivers. The problem has not been reproduced or inspected by the dealer or any other personnel at this point. There wer…

Look up ODI 11763235 at NHTSA ↗

Electrical System
00.0%

No examples available for this selection.

18.3%
ODI 10670983 · 17,200 mi

WHILE DRIVING THE VEHICLE I HEARD A TAPPING / KNOCKING NOISE COMING FROM THE ENGINE AND AS I BEGAN TO ACCELERATE THE SOUND BECAME LOUDER AND FASTER THEN SUDDENLY WITHOUT ANY LIGHTS OR NOTIFICATION THE ENGINE PRODUCED A LOUD BOOM, WHITE SMOKE PLUME AND THE ENGINE LOCKED UP. MEANWHILE THE SMELL OF OIL ENTERED THE INTERIOR OF THE CAR AND IT COASTED FOR APPROXIMATELY HALF A MILE AND LEFT ME STRANDED ON AN EXIT RAMP. *TR

Look up ODI 10670983 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

120.0%
ODI 11016157 · 37 mi

TL* THE CONTACT OWNS A 2018 (NA) AUDI SQ5. THE CONTACT STATED THAT THE VEHICLE WAS DELIVERED TO HIS RESIDENCE BY THE DEALER (BEVERLY HILLS AUDI IN BEVERLY HILLS, CALIFORNIA) AND WAS PARKED IN FRONT OF THE HOUSE. ON AUGUST 2, 2017, THE CONTACT ATTEMPTED TO PROGRAM THE CELLULAR PHONE AND THE OTHER FEATURES THAT THE NEW VEHICLE OFFERED. THE CONTACT PRESSED A BUTTON THAT CHANGED THE DRIVING MODE AND A PARKING BRAKE ERROR MESSAGE ILLUMINATED, ASKING THE DRIVER TO CONTACT AUDI TECHNICAL SUPPORT. THE CONTACT ALSO STATED THAT THE ANTI LOCK BRAKE SYSTEM…

Look up ODI 11016157 at NHTSA ↗

833.3%
ODI 11119449 · 10 mi

BACKUP CAMERA DEFAULTS TO A BLACK GRAPHIC VIEW IN STEAD OF CAMERA. ALMOST IN MULTIPLE ACCIDENTS AS I HAD TO SWITCH TO CAMERA AFTER EVERY START WHILE BACKING UP IN PARKING LOTS.

Look up ODI 11119449 at NHTSA ↗

315.8%
ODI 11300531 · 2,900 mi

THE TRUNK LID HAS OPENED ON ITS OWN WHILE I WAS DRIVING ON THE HIGHWAY IN THE NIGHT TIME, SOME SMALL CARGO (MADE OF PLASTIC) FELL OUT OF THE TRUNK AND WAS DESTROYED BY THE TRAFFIC BEHIND ME AND IN ADJACENT LANE WHILE CREATING SOME MINOR ROAD HAZARD. INSTANTLY PULLED OVER ON A SOFT SHOULDER, PUT THE HAZARD LIGHTS ON AND GOT OUT TO CHECK OUT WHAT HAPPENED. THE TRUNK WAS WIDE OPEN BUT HAZARDS WERE NOT VISIBLE AS THEY ARE ATTACHED TO THE TRUNK LID WHICH WAS OPEN AND FACING UPWARDS, EFFECTIVELY MAKING THE HAZARD LIGHTS INVISIBLE TO THE TRAFFIC IN T…

Look up ODI 11300531 at NHTSA ↗

00.0%

No examples available for this selection.

430.8%
ODI 11408669 · 2,400 mi

WHILE DRIVING KID SPILLED WATER ON REAR SEAT, WITHIN 5 MIN ALL SENSORS STARTED BEEPING, DISPLAY STARTED TURNING OFF AND ON, STEERING WHEEL VERY HARD TO MANEUVER, WINDOWS OPENING AND CLOSING SPONTANEOUSLY, CAR WOULDN'T GO INTO PARK MODE, ENGINE WOULDN'T TURN OFF (FINALLY DID AFTER PRESSING AND HOLDING IGNITION MULTIPLE TIMES FOR SEVERAL SECONDS). AUDI DEALER STATES MODULE UNDERNEATH THE REAR SEAT IS CORRODED. IT'S A BRAND NEW CAR (LEASED < 3 MONTHS AGO). TERRIFIED TO DRIVE IT AGAIN AS IT APPEARS TO BE A SAFETY ISSUE AND IS HAZARDOUS FOR MY FAMIL…

Look up ODI 11408669 at NHTSA ↗

120.0%
ODI 11759660

Dry, safety-only. No dealer-conduct language, no corporate case number , this channel is about the defect. Vehicle: 2022 Audi SQ5 (VIN [XXX]). On XXX, the vehicle experienced a complete loss of electrical power and became inoperable. Independent inspection found water intrusion and debris accumulation in the rear drainage channels, in direct contact with the wiring harness and battery. Multiple electronic modules malfunctioned: the rear wiper activated without command, the third brake light remained illuminated, and the vehicle would start brie…

Look up ODI 11759660 at NHTSA ↗

133.3%
ODI 11672326

My 2023 Audi SQ5 Sportback's key fob stopped working, and when I took it into the Audi dealership they said that it is a known issue that if you don't unclog the drain (not sure where that is - was never told I needed to do so) then there can be leaks that affect the wiring and the Comfort Control Module, rendering the vehicle unusable. They are now trying to charge me approximately $16,000 to fix the vehicle when it is obvious that this is a manufacturing defect not present on other vehicles. I know there has been a recall for other Audi Q5 mo…

Look up ODI 11672326 at NHTSA ↗

00.0%

No examples available for this selection.

228.6%
ODI 11753278

While driving in live traffic, the vehicle suffered a catastrophic and total simultaneous mechanical and electrical system failure. Without warning, the vehicle completely lost engine propulsion, braking assistance, and all dashboard displays. Concurrently, the vehicle suffered a complete blackout of all exterior safety lighting, including the brake lights and the emergency hazard flashers rendering the vehicle completely invisible to surrounding traffic. Prior to this complete shutdown, the vehicle had been brought to an authorized Audi dea…

Look up ODI 11753278 at NHTSA ↗

125.0%
ODI 11763235

The vehicle had come to a stop at a 4-way intersection. It started to drive into the intersection and shut off for no reason. The first thought was this was auto start/stop but it was not. The ignition button needed to be pressed to restart the vehicle to proceed. The vehicle is available for inspection. The vehicle came to a stop for no reason in the middle of the intersection making it a hazard for the driver or other drivers. The problem has not been reproduced or inspected by the dealer or any other personnel at this point. There wer…

Look up ODI 11763235 at NHTSA ↗

Steering
00.0%

No examples available for this selection.

325.0%
ODI 10568570 · 2,883 mi

RIGHT AFTER STARTING THE CAR STEERING LOCKED, LIKE IT'S LOST POWER BOOST, WITH A MESSAGE "STEERING FAILURE". *TR

Look up ODI 10568570 at NHTSA ↗

225.0%
ODI 11011818 · 19,754 mi

POWER STEERING DISABLED WHILE DRIVING. WARNING ON DASH INDICATED THAT POWER STEERING IS DEFECTIVE. LOSS OF ELECTRONIC STEERING ASSIST WAS IMMEDIATE AND STEERING BECAME EXTREMELY DIFFICULT, IF NOT IMPOSSIBLE. VEHICLE WAS MOVED TO SHOULDER WITHOUT INCIDENT. DEALER INDICATED SOFTWARE UPDATE WAS INSTALLED TO CORRECT THE PROBLEM. NO OTHER DETAILS PROVIDED.

Look up ODI 11011818 at NHTSA ↗

233.3%
ODI 11219220 · 38,000 mi

THE AUDI SQ 5 LOSES POWER STEERING IF THE RACK/PINION POWER STEERING UNIT IS EXPOSED TO WATER. THIS DOES NOT REFER TO FLOODING OR SUBMERGED CAR AUDI CONSIDERS WEATHER AN OUTSIDE INFLUENCE AND DOES NOT HONOR THE WARRANTY THE CAR RETAINS FULL PROPULSION BUT IS IMPOSSIBLE TO STEER THE ELECTRICAL MECHANISM ON THE POWER STEERING IS DANGEROUSLY EXPOSED , AND APPARENTLY NOT WEATHER PROOF I MADE A LEFT HAND TURN IN A HEAVY RAIN STORM UP THE APRON OF A DRIVEWAY TO A PARKING LOT. I DROVE THE CAR 100-150 FEET TO A SECURE SPOT TO WAIT OUT A HEAVY …

Look up ODI 11219220 at NHTSA ↗

120.0%
ODI 11408630 · 51,000 mi

THE STEERING SYSTEM FROZE DURING OPERATION. SENSORS INDICATED CAR IS NOT SAFE TO DRIVE. THERE WAS HEAVY RAIN STORM PRIOR TO THE FAILURE WHICH ALLOWED WATER INTO STEERING RACK MODULE. THIS IS A REOCCURRING PROBLEM WITH AUDI SQ5 BASED ON MY RESEARCH AFTER INCIDENT. MY CONCERN THIS SYSTEM FAILURE COULD HAVE CAUSED A CATASTROPHIC ACCIDENT IF FAILURE OCCURRED DURING HIGH SPEEDS AND HIGH TRAFFIC. ALSO, THE CAR HAD ITS REGULAR MAINTENANCE A FEW WEEK PRIOR TO INCIDENT.

Look up ODI 11408630 at NHTSA ↗

28.3%
ODI 11353852 · 28,000 mi

WHILE DRIVING, THE 'STEERING MALFUNCTION' WARNING LIGHT CAME ON. THE WARNING SAID THAT IT WAS OK TO DRIVE. ON THE SAME DAY, THE STEERING WHEEL BECAME ASKEW AND WAS NO LONGER ALIGNED. THIS MADE IT VERY DIFFICULT TO DRIVE THE CAR. THE DEALER REPLACED THE ENTIRE STEERING COLUMN IN JULY 2020. I PICKED UP THE VEHICLE ON 7/23/20. ON 9/5/20, THE SAME 'STEERING MALFUNCTION' WARNING LIGHT LIT UP. IT IS BACK WITH THE DEALER AS IF 9/8/20.

Look up ODI 11353852 at NHTSA ↗

15.3%
ODI 11522432

First, the tail lights malfunctioned randomly. Both tail lights were out due to some software error that eventually resolved after a week. Thankfully this was covered by Audi, and there is a redundant tail light system in place. The error just suddenly came up and all main tail lights and turning signals failed. This could have ended terribly as i was driving at night. An additional issue is the power steering also randomly failed. This is probably my biggest issue so far. The vehicle has 37k miles, and the power steering randomly went out whil…

Look up ODI 11522432 at NHTSA ↗

112.5%
ODI 11351294 · 12,000 mi

WHEN USING THE LANE-DEPARTURE AND 'STEERING CORRECTION' SYSTEM THIS VEHICLE WILL ATTEMPT TO SUDDENLY, SHARPLY, AND DANGEROUSLY CHANGE LANES. THIS MORNING (8/26/20), WHILE TRAVELING ON A FOUR LANE DIVIDED HIGHWAY WITH CRUISE CONTROL AND LANE DEPARTURE ACTIVE, THE VEHICLE JERKED LEFT INTO A TURN-ONLY LANE, OVERRIDING MY MANUAL STEERING OF THE CAR IN THE STRAIGHT TRAVEL LANE. HAD ANOTHER CAR BEEN IN THE TURNING LANE WE WOULD HAVE NEARLY CERTAINLY COLLIDED, AS MY CAR WAS AT LEAST 30% INTO THE LANE BEFORE I COULD REACT AND BRING IT BACK INTO THE C…

Look up ODI 11351294 at NHTSA ↗

17.7%
ODI 11408669 · 2,400 mi

WHILE DRIVING KID SPILLED WATER ON REAR SEAT, WITHIN 5 MIN ALL SENSORS STARTED BEEPING, DISPLAY STARTED TURNING OFF AND ON, STEERING WHEEL VERY HARD TO MANEUVER, WINDOWS OPENING AND CLOSING SPONTANEOUSLY, CAR WOULDN'T GO INTO PARK MODE, ENGINE WOULDN'T TURN OFF (FINALLY DID AFTER PRESSING AND HOLDING IGNITION MULTIPLE TIMES FOR SEVERAL SECONDS). AUDI DEALER STATES MODULE UNDERNEATH THE REAR SEAT IS CORRODED. IT'S A BRAND NEW CAR (LEASED < 3 MONTHS AGO). TERRIFIED TO DRIVE IT AGAIN AS IT APPEARS TO BE A SAFETY ISSUE AND IS HAZARDOUS FOR MY FAMIL…

Look up ODI 11408669 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

114.3%
ODI 11700198

We bought the car today at Audi South Atlanta brand new and were driving back home. The car suddenly showed the engine light, showed drive system malfunction please safely stop, and then the car slowed down and stopped on the highway. The steering stiffened up and almost caused a car crash. It was very dangerous. The Audi dealership said that software issues were all resolved before allowing the purchase of the vehicle today, but this dangerous malfunction still happened.

Look up ODI 11700198 at NHTSA ↗

00.0%

No examples available for this selection.

Unknown Or Other
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

112.5%
ODI 11075427 · 21,847 mi

ON JANUARY 8, 2018; I TOOK MY VEHICLE (AUDI SQ5, 2015, 21847 MILES, WELL WITHIN WARRANTY) INTO FLOW AUDI SERVICE DEPT. IN WINSTON-SALEM, NC. FOR A MAJOR PROBLEM WITH THE FRONT PASSENGER'S WHEEL HITTING AS IF METAL TO METAL, WITH A LOUD BANG AN A HARD JERK AS IF THE WHEEL IS SEPARATING FROM THE FRONT AXLE AS THE VEHICLE GOES INTO TURNS AND CLEARLY UNSAFE. THE SERVICE DEPT. MANAGER ADMITTED(ON RECORDING) TO A HIGH INFLUX OF OTHERS CUSTOMERS COMING IN WITH SAME ISSUE. I'VE BEEN TOLD IT'S THE DIFFERENTIAL, THE STRUTS, THE TRANSMISSION, THE TIRES A…

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233.3%
ODI 10971202 · 15,550 mi

I AM WRITING TO EXPRESS MY EXTREME ANXIETY OVER MY RECENT EXPERIENCE WITH THE SENSOR-KEY. I TYPICALLY KEEP THE KEYS IN MY PURSE, OPEN THE REAR DOOR (BEHIND THE DRIVER DOOR), AND LEAVE MY PURSE ON THE SEAT OR THE FLOOR, CLOSE THAT DOOR, THEN OPEN THE DRIVER DOOR AND DRIVE. A COUPLE OF WEEKS AGO (MARCH 8TH, 2017), THE CAR WAS PARKED IN MY DRIVEWAY. I UNLOCKED THE REAR DOOR, PLACED ALL MY BAGS INSIDE, CLOSED THE DOOR. THEN I WENT TO PUT A BUMPER STICKER ON. MUST HAVE TAKEN LESS THAN 5 MINUTES. I HEARD THE CAR LOCK ITSELF- WITH MY KEYS …

Look up ODI 10971202 at NHTSA ↗

00.0%

No examples available for this selection.

312.5%
ODI 11404184

MY CAR KEEPS SAYING PLEASE REDUCE OIL LEVEL

Look up ODI 11404184 at NHTSA ↗

00.0%

No examples available for this selection.

337.5%
ODI 11514158

The sos emergency system continues to fail. It alarms that it failed. Warning light on the dashboard continues to be on. The car was brought to the dealer. emergency calling unavailable while driving.

Look up ODI 11514158 at NHTSA ↗

17.7%
ODI 11677713

MMI not connecting Control module for emergency call module

Look up ODI 11677713 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

233.3%
ODI 11640440

While driving on a freeway, away from any other cars or flying objects, with a large bang, the sunroof exploded. The shade was closed so thankfully no glass entered the car. After getting to the side of the freeway, it was discovered that 1/2 of the sunroof glass was completely shattered and the rest was spiderwebbed. No other object was found in the shade, only small and large pieces of glass.

Look up ODI 11640440 at NHTSA ↗

00.0%

No examples available for this selection.

125.0%
ODI 11759728

The primary MMI display screen on this brand-new 2026 Audi Q5 Sportback frequently goes completely black and enters an initialization loop while driving, remaining frozen for 5 continuous minutes. This defect completely disables the backup camera and critical safety instrument clusters while the vehicle is in motion. The manufacturer has opened a Corporate TAC Case but the dealership cannot resolve the software/hardware boot failure and is attempting to return the vehicle without a fix, creating an immediate highway safety risk

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Forward Collision Avoidance: Automatic Emergency Braking
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

28.3%
ODI 11526568

The Forward Collision Warning system in my 2018 Audi SQ5 is meant to autonomously apply the vehicle's brakes in the event the car senses an oncoming forward collision. At least five different times over the past five months, my vehicle's Forward Collision Warning system activated and applied the brakes at seemingly random times when there was no possible threat of an oncoming forward collision because, in each instance, the vehicle was being driven on multi-lane highways with no other vehicles, barriers, or any other frontal hazard within a qu…

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15.3%
ODI 11580069

The Adaptive Cruise Control erroneously detects things such as shadows when going under bridges as stationary objects positioned in front of the vehicle, and aggressively applies the brake, causing an unsafe situation. If this occurs on wintry roads or icy conditions, this could create a safety hazard, especially at highway speeds. There is also no known way to disable the adaptive cruise control during periods where this could be a likely scenario, such as certain times of the day when the sun can cast shadows into the lane of traffic.

Look up ODI 11580069 at NHTSA ↗

337.5%
ODI 11460882 · 150 mi

The contact owns a 2020 Audi SQ5. The contact stated while reversing in her driveway, the automatic braking system activated and the vehicle stopped abruptly. The contact stated that there was a vehicle at a stop sign 500 ft. away from her vehicle when the failure occurred. The contact shifted the vehicle into park. There was no warning light illuminated. The contact stated that the failure reoccurred while reversing and while driving from a complete stop. Additionally, the contact stated that the vehicle was making an abnormal sound while depr…

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17.7%
ODI 11422338

The pre-sense and/or automatic emergency braking function comes on unnecessarily at least once a week. It will occur when I am driving on the highway and the car thinks there is something in front of me and then the seatbelt will tighten out of nowhere. This is a significant safety risk as it is terrifying and is not being triggered for any legitimate reason. It is so abrupt when it happens that it makes me jump while driving. The worst thing that has happened is yesterday I was going down a ramp toward a parking garage. Out of no where for …

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120.0%
ODI 11474973 · 700 mi

The contact owns a 2022 Audi SQ5. The contact stated that while driving at an undisclosed speed, the vehicle experienced phantom braking. The vehicle was taken to the dealer on two separate occasions; however, the dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 700.

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133.3%
ODI 11524816

Purchased car 3/18/23. Not even two months after purchasing - on 5/11/23, I was in far left lane going to make a left turn - stopped and had blinker on. No cars, pedestrians or any items were in front or behind me. Out of nowhere the car slams on breaks and the red presense light comes up on dashboard. Vehicle may have even turned off. Both myself and passenger thought we had been hit from behind due to the amount of force and both had neck pain afterwards. Only 3 days later, nearly the exact same thing occurred. I was in far left turn …

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233.3%
ODI 11607044

What component or system failed or malfunctioned, and is it available for inspection upon request? AUDI PRESENSE SENSOR IS GOING OFF RANDOMLY WHEN THERE IS NO RISK FOR COLLISION. BRAKES ABRUPTLY, SEATBELT TIGHTENS, CAR TURNS OFF IN THE MIDDLE OF THE ROAD. FROM LEASE START WEEK 1TO FEB 2024 How was your safety or the safety of others put at risk? IN SEVERAL CIRCUMSTANCES WE HAVE COME WITHIN INCHES OF GETTING REAR ENDED BY PEOPLE DRIVING BEHIND US AT A HIGH RATE OF SPEED, AS WELL AS GETTING PUSHED INTO ONCOMING TRAFFIC RISKING BEING HIT HEAD ON …

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00.0%

No examples available for this selection.

125.0%
ODI 11763230

The car is new with less than 500 miles. At approximately 7:45am the car was being driven on a 2-lane road through a rural area at approximately 50+mph. The car initiated forward collision systems and went full collision avoidance applying full brake and tensioning the seat belt. The car slowed substantially to an estimated 10mph as quickly as it could. There were no vehicles or obstacles in any direction to trigger this event. There were no vehicles following. The car is available for inspection. This could have resulted in a very serious re…

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Power Train
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

416.7%
ODI 11025105 · 500 mi

THE CONTACT STATED THAT THE VEHICLE WAS PARKED IN THE GARAGE WITH THE GARAGE DOOR OPEN AND WITH THE PARKING BRAKE ENGAGED. THE CONTACT WAS NOTIFIED BY A NEIGHBOR THAT THE VEHICLE HAD ROLLED FORWARD OUT OF THE GARAGE DOWN A SMALL INCLINED DRIVEWAY, CROSSED THE STREET, AND CRASHED INTO THE CORNER OF THE NEIGHBOR'S HOUSE. THE VEHICLE THEN ROLLED BACK INTO THE STREET AND STOPPED. PRIOR TO THE INCIDENT, NO WARNING INDICATORS WERE ILLUMINATED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AUDI SOUTH COAST (1425 AU…

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15.3%
ODI 11585696

No warning lights or fault codes. Took it to Audi of Dallas and without a code they said they couldn’t troubleshoot it. The car makes a whining noise only while under acceleration and is prominate between 20-50 mph. Also the fuel gauge (electric) does not show the correct amount of fuel. I have already ran out of fuel and it still showed 200+ miles left and the gauge was still around 1/2. Also while at the dealer they replaced my motor mounts through my extended warranty and said i needed to replace the rear shocks but it wasn’t covered (3rd pa…

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00.0%

No examples available for this selection.

323.1%
ODI 11678890

Component/System: Engine and Cooling , Water Pump / Coolant System Vehicle: 2021 Audi SQ5 Engine Code: CWGD Mileage at Failure: 71,000 Date of Incident: 8/6/2025 Audi Denver I’m reporting a known defect affecting my 2021 Audi SQ5 with engine code CWGD. The engine experienced an internal coolant leak from the water pump housing, which is a known issue previously acknowledged by Audi in TSB #19Q5 2022 01, covering earlier 3.0T engines (DEWA/DEWC). Although my engine (CWGD) is not listed in the bulletin, the failure is identical in nature: the p…

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

116.7%
ODI 11752851

While making a U-turn on a high-speed arterial roadway (Philips Highway) with a child passenger, the vehicle suffered a sudden, complete failure of the driver-side rear CV axle/driveshaft assembly. A loud pop occurred followed immediately by total loss of vehicle propulsion, leaving the vehicle stranded across active lanes of traffic and creating an extreme hazard for severe rear-end impact. There were no advance warning lights, messages, or prior symptoms before the failure occurred. ​The vehicle was towed directly to an authorized dealershi…

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228.6%
ODI 11743621

1–2 second delay in throttle response from pedal input, followed by sudden uncommanded surge/jerk forward. Occurs when vehicle is on hold mode in a slope or in plain flat conditions at a light or a stop sign. It happens when the car is cold or warm. I consider the vehicle unsafe to drive. The cruise control also has a major problem. When activated the lane departure feature also gets activated automatically but instead of making the car more stable it moves the card left and right all the time without any major interaction from the driver. I h…

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00.0%

No examples available for this selection.

Service Brakes
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

112.5%
ODI 11637365 · 108,084 mi

The contact owns a 2015 Audi SQ5. The contact stated while driving at approximately 65 MPH, while the brake pedal was depressed, the brakes failed to engage; the contact had to initiate the emergency brake to bring the vehicle to a halt. No warning light was illuminated. The vehicle was towed to an independent mechanic to get a diagnosis however, the diagnosis was pending. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 108,084.

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

28.3%
ODI 11269311 · 12,700 mi

I WAS STOPPED IN A DESIGNATED LEFT TURN LANE WAITING FOR ONCOMING TRAFFIC TO CLEAR. AS THE LAST CAR WAS PASSING ME GOING THE OPPOSITE DIRECTION I BEGAN TO ACCELERATE AND MAKE MY LEFT TURN. THE AUDI PRE-SENSE SLAMMED ON THE BRAKES. SO NOW I'M IN THE LANE OF ONCOMING TRAFFIC WITH MY CAR TEMPORARILY DISABLED. THIS IS THE FOURTH TIME THIS HAS HAPPENED. IF I HAD HAD MY DOG IN THE BACK OF THE CAR, HE WOULD HAVE BEEN THROWN INTO THE WINDSHIELD. I'VE BEEN DRIVING FOR 50 YEARS, MY WIFE, FOR 48 AND HAVE NEVER BEEN IN AN ACCIDENT. IT IS MY OPINION THAT …

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421.1%
ODI 11270821

ON A SUBURBAN STREET THAT I REGULARLY DRIVE ON WITH NO CAR NEARER THAN 100 YARDS IN FRONT OF ME AND FORTUNATELY NO CAR BEHIND ME THE AUDI PRESENSE SYSTEM ACTUATED SLAMMING ON THE BRAKES AND FLASHING A RED TRIANGLE IN THE DRIVER INFORMATION SCREEN. IF A CAR HAD BEEN FOLLOWED BEHIND ME I WOULD'VE BEEN REAR-ENDED

Look up ODI 11270821 at NHTSA ↗

112.5%
ODI 11460882 · 150 mi

The contact owns a 2020 Audi SQ5. The contact stated while reversing in her driveway, the automatic braking system activated and the vehicle stopped abruptly. The contact stated that there was a vehicle at a stop sign 500 ft. away from her vehicle when the failure occurred. The contact shifted the vehicle into park. There was no warning light illuminated. The contact stated that the failure reoccurred while reversing and while driving from a complete stop. Additionally, the contact stated that the vehicle was making an abnormal sound while depr…

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17.7%
ODI 11766280

I noticed my car started to lose coolant, I checked my water pump and I saw there was a leak on of the hoses. Once I discovered that I also heard a tapping noise coming from the engine. I took it to my local Audi shop, and they discovered that my pistons were going bad. They told me I qualified for the extended piston skirt warranty for my car. While my car was in the shop they replaced all 6 of my pistons. When they told me my car was ready for pick up I picked up my call, drove it for 20 miles and my car started to make a louder tapping noise…

Look up ODI 11766280 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Exterior Lighting
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

312.5%
ODI 11503500

The car windows were down the windshield wipers were running the front lights were on and parking brake light is flashing. I'm not sure how water was sitting where the spare tire was located. As I researched it stated it may be a faulty comfort module.

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315.8%
ODI 11300531 · 2,900 mi

THE TRUNK LID HAS OPENED ON ITS OWN WHILE I WAS DRIVING ON THE HIGHWAY IN THE NIGHT TIME, SOME SMALL CARGO (MADE OF PLASTIC) FELL OUT OF THE TRUNK AND WAS DESTROYED BY THE TRAFFIC BEHIND ME AND IN ADJACENT LANE WHILE CREATING SOME MINOR ROAD HAZARD. INSTANTLY PULLED OVER ON A SOFT SHOULDER, PUT THE HAZARD LIGHTS ON AND GOT OUT TO CHECK OUT WHAT HAPPENED. THE TRUNK WAS WIDE OPEN BUT HAZARDS WERE NOT VISIBLE AS THEY ARE ATTACHED TO THE TRUNK LID WHICH WAS OPEN AND FACING UPWARDS, EFFECTIVELY MAKING THE HAZARD LIGHTS INVISIBLE TO THE TRAFFIC IN T…

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00.0%

No examples available for this selection.

17.7%
ODI 11427906

The Lighting system is SUB-PAR because You NHTSA has been dragging your feet on approving the ADB Matrix Headlights and allowing AUDI to update the software and enable the system. This is a Safety issue as we cannot realize the full capability of visibility when driving on the highway! NHTSA, please get your ACT together and approve the ADB Headlights!

Look up ODI 11427906 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

114.3%
ODI 11753278

While driving in live traffic, the vehicle suffered a catastrophic and total simultaneous mechanical and electrical system failure. Without warning, the vehicle completely lost engine propulsion, braking assistance, and all dashboard displays. Concurrently, the vehicle suffered a complete blackout of all exterior safety lighting, including the brake lights and the emergency hazard flashers rendering the vehicle completely invisible to surrounding traffic. Prior to this complete shutdown, the vehicle had been brought to an authorized Audi dea…

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00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Forward Collision Avoidance: Automatic Emergency BrakingToo few reports for a range150 mi1 (sparse)
ODI 11460882 · 150 mi

The contact owns a 2020 Audi SQ5. The contact stated while reversing in her driveway, the automatic braking system activated and the vehicle stopped abruptly. The contact stated that there was a vehicle at a stop sign 500 ft. away from her vehicle when the failure occurred. The contact shifted the vehicle into park. There was no warning light illuminated. The contact stated that the failure reoccurred while reversing and while driving from a complete stop. Additionally, the contact stated that the vehicle was making an abnormal sound while depr…

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Vehicle Speed ControlToo few reports for a range12,000 mi1 (sparse)
ODI 11351294 · 12,000 mi

WHEN USING THE LANE-DEPARTURE AND 'STEERING CORRECTION' SYSTEM THIS VEHICLE WILL ATTEMPT TO SUDDENLY, SHARPLY, AND DANGEROUSLY CHANGE LANES. THIS MORNING (8/26/20), WHILE TRAVELING ON A FOUR LANE DIVIDED HIGHWAY WITH CRUISE CONTROL AND LANE DEPARTURE ACTIVE, THE VEHICLE JERKED LEFT INTO A TURN-ONLY LANE, OVERRIDING MY MANUAL STEERING OF THE CAR IN THE STRAIGHT TRAVEL LANE. HAD ANOTHER CAR BEEN IN THE TURNING LANE WE WOULD HAVE NEARLY CERTAINLY COLLIDED, AS MY CAR WAS AT LEAST 30% INTO THE LANE BEFORE I COULD REACT AND BRING IT BACK INTO THE C…

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Service BrakesToo few reports for a range150 mi1 (sparse)
ODI 11460882 · 150 mi

The contact owns a 2020 Audi SQ5. The contact stated while reversing in her driveway, the automatic braking system activated and the vehicle stopped abruptly. The contact stated that there was a vehicle at a stop sign 500 ft. away from her vehicle when the failure occurred. The contact shifted the vehicle into park. There was no warning light illuminated. The contact stated that the failure reoccurred while reversing and while driving from a complete stop. Additionally, the contact stated that the vehicle was making an abnormal sound while depr…

Look up ODI 11460882 at NHTSA ↗

SteeringToo few reports for a range12,000 mi1 (sparse)
ODI 11351294 · 12,000 mi

WHEN USING THE LANE-DEPARTURE AND 'STEERING CORRECTION' SYSTEM THIS VEHICLE WILL ATTEMPT TO SUDDENLY, SHARPLY, AND DANGEROUSLY CHANGE LANES. THIS MORNING (8/26/20), WHILE TRAVELING ON A FOUR LANE DIVIDED HIGHWAY WITH CRUISE CONTROL AND LANE DEPARTURE ACTIVE, THE VEHICLE JERKED LEFT INTO A TURN-ONLY LANE, OVERRIDING MY MANUAL STEERING OF THE CAR IN THE STRAIGHT TRAVEL LANE. HAD ANOTHER CAR BEEN IN THE TURNING LANE WE WOULD HAVE NEARLY CERTAINLY COLLIDED, AS MY CAR WAS AT LEAST 30% INTO THE LANE BEFORE I COULD REACT AND BRING IT BACK INTO THE C…

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Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

1 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-100None

No examples available for this selection.

2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-011None
ODI 11634946

My sunroof spontaneously imploded while driving my vehicle on the highway. I was going to speed limit in the middle lane, very little traffic, no semi-trucks near and did not drive under an overpass.

Look up ODI 11634946 at NHTSA ↗

2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-041None
ODI 11732057

My 2020 Audi SQ5 (3.0L turbo V6, EA839 engine) experienced premature water pump failure at 64,361 miles. Coolant leaked into the vacuum system, damaging the vacuum unit and related components. Failed parts are available for inspection. Safety Risk: Loss of coolant circulation causes rapid overheating and risk of sudden engine failure at highway speeds, creating a collision hazard. Coolant intrusion into the vacuum system can also impair brake booster function, compromising stopping ability. Confirmed by Dealer: Diagnosed and confirmed by Audi R…

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2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-09 (partial)1None
ODI 11766249

2020 Audi SQ5, 3.0T EA839 engine. On 9/22/2026 an independent repair shop inspected the vehicle and found engine coolant pooling in the engine valley beneath the coolant module (integrated water pump / thermostat housing). The leak is internal and was not visible from outside the vehicle: no coolant on the ground and no warning light before the shop inspected it. The area was wet and coated with residue, indicating the leak had been active for some time. The shop confirmed the leaking coolant has contaminated the PCV valve and vacuum hose syste…

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Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 22 reports

2022: 0 complaints · 2023: 2 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2022000
2023112
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
2022401
2023300

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentForward Collision Avoidance: Automatic Emergency BrakingUnknown Or OtherVehicle Speed ControlBack Over Prevention: WarningsEngineForward Collision Avoidance: WarningsService BrakesSteering
Forward Collision Avoidance: Automatic Emergency Braking—00
1
ODI 11498140

I have had multiple instances of the emergency breaking applying improperly. On at least two occasions the rear backup/parking sensors detected some sort of object when one didn’t exist and abruptly engaged the breaks despite there being no object behind me. On one occasion I had a passenger who witnessed the behavior. On another instance, and the one that concerned me, the front collision indicator detected something non-existent and abruptly slammed on my breaks while I was driving 70mph on a 3 lane highway. There were no objects or car in v…

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0
1
ODI 11498140

I have had multiple instances of the emergency breaking applying improperly. On at least two occasions the rear backup/parking sensors detected some sort of object when one didn’t exist and abruptly engaged the breaks despite there being no object behind me. On one occasion I had a passenger who witnessed the behavior. On another instance, and the one that concerned me, the front collision indicator detected something non-existent and abruptly slammed on my breaks while I was driving 70mph on a 3 lane highway. There were no objects or car in v…

Look up ODI 11498140 at NHTSA ↗

1
ODI 11460882 · 150 mi

The contact owns a 2020 Audi SQ5. The contact stated while reversing in her driveway, the automatic braking system activated and the vehicle stopped abruptly. The contact stated that there was a vehicle at a stop sign 500 ft. away from her vehicle when the failure occurred. The contact shifted the vehicle into park. There was no warning light illuminated. The contact stated that the failure reoccurred while reversing and while driving from a complete stop. Additionally, the contact stated that the vehicle was making an abnormal sound while depr…

Look up ODI 11460882 at NHTSA ↗

0
Unknown Or Other0—
1
ODI 11732057

My 2020 Audi SQ5 (3.0L turbo V6, EA839 engine) experienced premature water pump failure at 64,361 miles. Coolant leaked into the vacuum system, damaging the vacuum unit and related components. Failed parts are available for inspection. Safety Risk: Loss of coolant circulation causes rapid overheating and risk of sudden engine failure at highway speeds, creating a collision hazard. Coolant intrusion into the vacuum system can also impair brake booster function, compromising stopping ability. Confirmed by Dealer: Diagnosed and confirmed by Audi R…

Look up ODI 11732057 at NHTSA ↗

00000
Vehicle Speed Control0
1
ODI 11732057

My 2020 Audi SQ5 (3.0L turbo V6, EA839 engine) experienced premature water pump failure at 64,361 miles. Coolant leaked into the vacuum system, damaging the vacuum unit and related components. Failed parts are available for inspection. Safety Risk: Loss of coolant circulation causes rapid overheating and risk of sudden engine failure at highway speeds, creating a collision hazard. Coolant intrusion into the vacuum system can also impair brake booster function, compromising stopping ability. Confirmed by Dealer: Diagnosed and confirmed by Audi R…

Look up ODI 11732057 at NHTSA ↗

—0000
1
ODI 11351294 · 12,000 mi

WHEN USING THE LANE-DEPARTURE AND 'STEERING CORRECTION' SYSTEM THIS VEHICLE WILL ATTEMPT TO SUDDENLY, SHARPLY, AND DANGEROUSLY CHANGE LANES. THIS MORNING (8/26/20), WHILE TRAVELING ON A FOUR LANE DIVIDED HIGHWAY WITH CRUISE CONTROL AND LANE DEPARTURE ACTIVE, THE VEHICLE JERKED LEFT INTO A TURN-ONLY LANE, OVERRIDING MY MANUAL STEERING OF THE CAR IN THE STRAIGHT TRAVEL LANE. HAD ANOTHER CAR BEEN IN THE TURNING LANE WE WOULD HAVE NEARLY CERTAINLY COLLIDED, AS MY CAR WAS AT LEAST 30% INTO THE LANE BEFORE I COULD REACT AND BRING IT BACK INTO THE C…

Look up ODI 11351294 at NHTSA ↗

Back Over Prevention: Warnings
1
ODI 11498140

I have had multiple instances of the emergency breaking applying improperly. On at least two occasions the rear backup/parking sensors detected some sort of object when one didn’t exist and abruptly engaged the breaks despite there being no object behind me. On one occasion I had a passenger who witnessed the behavior. On another instance, and the one that concerned me, the front collision indicator detected something non-existent and abruptly slammed on my breaks while I was driving 70mph on a 3 lane highway. There were no objects or car in v…

Look up ODI 11498140 at NHTSA ↗

00—0
1
ODI 11498140

I have had multiple instances of the emergency breaking applying improperly. On at least two occasions the rear backup/parking sensors detected some sort of object when one didn’t exist and abruptly engaged the breaks despite there being no object behind me. On one occasion I had a passenger who witnessed the behavior. On another instance, and the one that concerned me, the front collision indicator detected something non-existent and abruptly slammed on my breaks while I was driving 70mph on a 3 lane highway. There were no objects or car in v…

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00
Engine0000—000
Forward Collision Avoidance: Warnings
1
ODI 11498140

I have had multiple instances of the emergency breaking applying improperly. On at least two occasions the rear backup/parking sensors detected some sort of object when one didn’t exist and abruptly engaged the breaks despite there being no object behind me. On one occasion I had a passenger who witnessed the behavior. On another instance, and the one that concerned me, the front collision indicator detected something non-existent and abruptly slammed on my breaks while I was driving 70mph on a 3 lane highway. There were no objects or car in v…

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00
1
ODI 11498140

I have had multiple instances of the emergency breaking applying improperly. On at least two occasions the rear backup/parking sensors detected some sort of object when one didn’t exist and abruptly engaged the breaks despite there being no object behind me. On one occasion I had a passenger who witnessed the behavior. On another instance, and the one that concerned me, the front collision indicator detected something non-existent and abruptly slammed on my breaks while I was driving 70mph on a 3 lane highway. There were no objects or car in v…

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0—00
Service Brakes
1
ODI 11460882 · 150 mi

The contact owns a 2020 Audi SQ5. The contact stated while reversing in her driveway, the automatic braking system activated and the vehicle stopped abruptly. The contact stated that there was a vehicle at a stop sign 500 ft. away from her vehicle when the failure occurred. The contact shifted the vehicle into park. There was no warning light illuminated. The contact stated that the failure reoccurred while reversing and while driving from a complete stop. Additionally, the contact stated that the vehicle was making an abnormal sound while depr…

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00000—0
Steering00
1
ODI 11351294 · 12,000 mi

WHEN USING THE LANE-DEPARTURE AND 'STEERING CORRECTION' SYSTEM THIS VEHICLE WILL ATTEMPT TO SUDDENLY, SHARPLY, AND DANGEROUSLY CHANGE LANES. THIS MORNING (8/26/20), WHILE TRAVELING ON A FOUR LANE DIVIDED HIGHWAY WITH CRUISE CONTROL AND LANE DEPARTURE ACTIVE, THE VEHICLE JERKED LEFT INTO A TURN-ONLY LANE, OVERRIDING MY MANUAL STEERING OF THE CAR IN THE STRAIGHT TRAVEL LANE. HAD ANOTHER CAR BEEN IN THE TURNING LANE WE WOULD HAVE NEARLY CERTAINLY COLLIDED, AS MY CAR WAS AT LEAST 30% INTO THE LANE BEFORE I COULD REACT AND BRING IT BACK INTO THE C…

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Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

3 patterns with matching reports.

Warning lights and dashboard alerts

4 mentions · 50.0% of complaints

Median mileage: 150 mi (1 usable records).

ODI 11460882 · 150 mi

The contact owns a 2020 Audi SQ5. The contact stated while reversing in her driveway, the automatic braking system activated and the vehicle stopped abruptly. The contact stated that there was a vehicle at a stop sign 500 ft. away from her vehicle when the failure occurred. The contact shifted the vehicle into park. There was no warning light illuminated. The contact stated that the failure reoccurred while reversing and while driving from a complete stop. Additionally, the contact stated that the vehicle was making an abnormal sound while depr…

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ODI 11514158

The sos emergency system continues to fail. It alarms that it failed. Warning light on the dashboard continues to be on. The car was brought to the dealer. emergency calling unavailable while driving.

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ODI 11732057

My 2020 Audi SQ5 (3.0L turbo V6, EA839 engine) experienced premature water pump failure at 64,361 miles. Coolant leaked into the vacuum system, damaging the vacuum unit and related components. Failed parts are available for inspection. Safety Risk: Loss of coolant circulation causes rapid overheating and risk of sudden engine failure at highway speeds, creating a collision hazard. Coolant intrusion into the vacuum system can also impair brake booster function, compromising stopping ability. Confirmed by Dealer: Diagnosed and confirmed by Audi R…

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Brake response concerns

1 mentions · 12.5% of complaints

Median mileage: 150 mi (1 usable records).

ODI 11460882 · 150 mi

The contact owns a 2020 Audi SQ5. The contact stated while reversing in her driveway, the automatic braking system activated and the vehicle stopped abruptly. The contact stated that there was a vehicle at a stop sign 500 ft. away from her vehicle when the failure occurred. The contact shifted the vehicle into park. There was no warning light illuminated. The contact stated that the failure reoccurred while reversing and while driving from a complete stop. Additionally, the contact stated that the vehicle was making an abnormal sound while depr…

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Hard or delayed shifting

1 mentions · 12.5% of complaints

Median mileage: 12,000 mi (1 usable records).

ODI 11351294 · 12,000 mi

WHEN USING THE LANE-DEPARTURE AND 'STEERING CORRECTION' SYSTEM THIS VEHICLE WILL ATTEMPT TO SUDDENLY, SHARPLY, AND DANGEROUSLY CHANGE LANES. THIS MORNING (8/26/20), WHILE TRAVELING ON A FOUR LANE DIVIDED HIGHWAY WITH CRUISE CONTROL AND LANE DEPARTURE ACTIVE, THE VEHICLE JERKED LEFT INTO A TURN-ONLY LANE, OVERRIDING MY MANUAL STEERING OF THE CAR IN THE STRAIGHT TRAVEL LANE. HAD ANOTHER CAR BEEN IN THE TURNING LANE WE WOULD HAVE NEARLY CERTAINLY COLLIDED, AS MY CAR WAS AT LEAST 30% INTO THE LANE BEFORE I COULD REACT AND BRING IT BACK INTO THE C…

Look up ODI 11351294 at NHTSA ↗

Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b