U.S. public vehicle records

2020 Audi SQ7: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

2 owner complaints analyzed

1 distinct recall campaigns

Not available median reported failure mileage

Scope: 2020 model year. Data updated: 2026-10-01 (October 1, 2026). 0 complaints include usable failure mileage. View data status.

This selection has limited data. It remains available for lookup but is excluded from search indexing.

Owner-reported patterns

Most common problems

Back Over Prevention: Rearview System Braking is the most frequently named component, appearing in 1 of 2 complaints (50.0%). A complaint can name multiple components.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Back Over Prevention: Rearview System Braking

Back Over Prevention: Warnings

Electrical System

Engine

Back Over Prevention: Rearview System Braking: 1; Back Over Prevention: Warnings: 1; Electrical System: 1; Engine: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000

25,000 to 49,999

50,000 to 74,999

75,000 to 99,999

100,000 to 149,999

150,000 and above

Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

No usable failure mileage is recorded. 2 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2025

2026

2025: 1; 2026: 1

Pattern summary

Back Over Prevention: Rearview System Braking leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11676169 · 2025-07-25 (July 25, 2025)

We are told by Audi dealer service that our entire water pump system is defective and needs to be replaced at a cost of $5000+. We've had Audis subject to past recall and class action settlements. This is an ongoing, known issue for Audi for over a decade. Frustratingly, our 2020 SQ7 model is not included in any current recalls. "Check engine" diagnostic code P0299 was our first indicator.

Owner-reported narrative. Look up ODI 11676169 at NHTSA ↗

Owner report 11743008 · 2026-06-09 (June 9, 2026)

My 2020 Audi SQ7 has a recall for the backup camera malfunctioning. The recall is 90TV according to Audi. My vehicle has been at the Audi Dealer in Brentwood, TN for 2 weeks now because their software update that is supposed to fix the vehicle is not working. According to the Service Advisor, Taylor Ellis, they are having issues with this all over the US and other countries. I have no update on when my vehicle will be fixed or if it can be. Hopefully NHTSA can help because Audi is not fixing the issue.

Owner-reported narrative. Look up ODI 11743008 at NHTSA ↗

Recall history

1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

25V900000 · Back Over Prevention: Sensing System: Camera

Reported: 2025-12-19 (December 19, 2025)

Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

Remedy: Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 23, 2025.

NHTSA campaign record ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

2 unique complaints in this selection. Analysis snapshot: 2026-10-01.

0.0%Usable mileage0 / 2 records

100.0%Valid incident date2 / 2 records

100.0%Valid filing date2 / 2 records

100.0%Ordered incident and filing dates2 / 2 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2020	2021	2022	2023	2024	2025	2026
Electrical System	150.0% ODI 11743008 My 2020 Audi SQ7 has a recall for the backup camera malfunctioning. The recall is 90TV according to Audi. My vehicle has been at the Audi Dealer in Brentwood, TN for 2 weeks now because their software update that is supposed to fix the vehicle is not working. According to the Service Advisor, Taylor Ellis, they are having issues with this all over the US and other countries. I have no update on when my vehicle will be fixed or if it can be. Hopefully NHTSA can help because Audi is not fixing the issue. Look up ODI 11743008 at NHTSA ↗	350.0% ODI 11653556 The presense and parking and lane change and rear warning lights go on. Have had the sensors changed and recalibrated. Been to dealership 3 times without a solution. Not sure if the system is functioning or not as is sporadic Look up ODI 11653556 at NHTSA ↗	240.0% ODI 11625174 Due to "supply chain" issues, Audi downgraded headlights for certain vehicle models / years to the older standard LED headlights instead of the Matrix Design / Matrix Laser lights originally intended; such as the SQ7. Integrated within the headlights, there are 'all-weather lights' that can be manually turned on or off with the main low beam switch turned on or in auto mode (and lights activated due to outside ambient conditions). When the all-weather lights are not fully on through the switch, they are supposed to act as cornering lights and s… Look up ODI 11625174 at NHTSA ↗	0Unavailable No examples available for this selection.	1100.0% ODI 11729423 USB-C ports found on the front center console and second row center console have a defective design that leads to frequent "push in" of the USB connector. This is leading to shorts, circuit boards overheating, and potential fire risk. It is a frequent issue reported in online forums affecting a wide range of Audi models that include the SQ7 and Q7 among many others. Dealers and Audi of America are infrequently taking responsibility for the poor design and are suggesting repair fees in the 1000s of dollars. One of the USB-C ports in my center … Look up ODI 11729423 at NHTSA ↗	150.0% ODI 11642294 The wireless phone charging pad in the newer Audi vehicles is a potential fire hazard, and could cause burn injuries or an accident. It also renders the phone being charged inoperable due to overheating shutdown which is equally a safety hazard if there were to be a need to report an emergency. This condition has caused iphone device damage to the battery which could be a serious issue even outside the car after the phone has been removed from the charger pad. Stressing the battery pack over time could cause the phone to explode at any time. Th… Look up ODI 11642294 at NHTSA ↗	0Unavailable No examples available for this selection.
Engine	150.0% ODI 11676169 We are told by Audi dealer service that our entire water pump system is defective and needs to be replaced at a cost of $5000+. We've had Audis subject to past recall and class action settlements. This is an ongoing, known issue for Audi for over a decade. Frustratingly, our 2020 SQ7 model is not included in any current recalls. "Check engine" diagnostic code P0299 was our first indicator. Look up ODI 11676169 at NHTSA ↗	233.3% ODI 11574768 The car started over heating at 39,000 miles with the warning that “coolant temperature too high, let engine run with vehicle stationary.” Took it to the dealer for repairs and they said it’s a bad thermostat and water pump which requires the entire front end to be disassembled to change. Surprised that this occurred at only 39,000 miles. Luckily my car is under warranty a few more months. Look up ODI 11574768 at NHTSA ↗	360.0% ODI 11675483 The engine cooling system of my 2022 Audi SQ7 has failed repeatedly over the past two years, resulting in multiple warranty repairs. Components replaced include the coolant pump, water pump, radiator breather hose, thermostat housing, seals, gaskets, and breather lines. Despite these repairs, the vehicle continues to experience coolant loss and a persistent burning coolant smell. During the time of these repairs we were repeatedly told to "top off" the coolant because "these cars are just like that" (communication I also have in writing. After… Look up ODI 11675483 at NHTSA ↗	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.
Back Over Prevention: Rearview System Braking	150.0% ODI 11743008 My 2020 Audi SQ7 has a recall for the backup camera malfunctioning. The recall is 90TV according to Audi. My vehicle has been at the Audi Dealer in Brentwood, TN for 2 weeks now because their software update that is supposed to fix the vehicle is not working. According to the Service Advisor, Taylor Ellis, they are having issues with this all over the US and other countries. I have no update on when my vehicle will be fixed or if it can be. Hopefully NHTSA can help because Audi is not fixing the issue. Look up ODI 11743008 at NHTSA ↗	116.7% ODI 11653556 The presense and parking and lane change and rear warning lights go on. Have had the sensors changed and recalibrated. Been to dealership 3 times without a solution. Not sure if the system is functioning or not as is sporadic Look up ODI 11653556 at NHTSA ↗	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.
Forward Collision Avoidance: Warnings	00.0% No examples available for this selection.	233.3% ODI 11489825 Sporadic failures of saftey systems by driver warning -Adaptive vehicle assistance Predictive regulation restricted -Audi adaptive light malfunction -Audi pre sense system malfunction -Adaptive vehicle assistance restricted This has happened since new and told by Audi no fix for months related to Audi solution number 2061489/4 Look up ODI 11489825 at NHTSA ↗	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.
Steering	00.0% No examples available for this selection.	00.0% No examples available for this selection.	120.0% ODI 11625174 Due to "supply chain" issues, Audi downgraded headlights for certain vehicle models / years to the older standard LED headlights instead of the Matrix Design / Matrix Laser lights originally intended; such as the SQ7. Integrated within the headlights, there are 'all-weather lights' that can be manually turned on or off with the main low beam switch turned on or in auto mode (and lights activated due to outside ambient conditions). When the all-weather lights are not fully on through the switch, they are supposed to act as cornering lights and s… Look up ODI 11625174 at NHTSA ↗	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	150.0% ODI 11738485 Two separate compounding defects. The first and most critical - on many occasions the lane keeping system in my SQ7 has unexpectedly and aggressively engaged and attempted to steer the vehicle into barriers, other vehicles and construction workers. This occurs despite positive driver steering input, normal driving (cruise control off), and creates a condition where I must “fight the wheel” to keep the vehicle from causing an accident. This problem is consistent and repeatable. Most often this has happened in two scenarios (1) in normal drivi… Look up ODI 11738485 at NHTSA ↗	0Unavailable No examples available for this selection.
Unknown Or Other	00.0% No examples available for this selection.	00.0% No examples available for this selection.	240.0% ODI 11675483 The engine cooling system of my 2022 Audi SQ7 has failed repeatedly over the past two years, resulting in multiple warranty repairs. Components replaced include the coolant pump, water pump, radiator breather hose, thermostat housing, seals, gaskets, and breather lines. Despite these repairs, the vehicle continues to experience coolant loss and a persistent burning coolant smell. During the time of these repairs we were repeatedly told to "top off" the coolant because "these cars are just like that" (communication I also have in writing. After… Look up ODI 11675483 at NHTSA ↗	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.
Back Over Prevention: Warnings	150.0% ODI 11743008 My 2020 Audi SQ7 has a recall for the backup camera malfunctioning. The recall is 90TV according to Audi. My vehicle has been at the Audi Dealer in Brentwood, TN for 2 weeks now because their software update that is supposed to fix the vehicle is not working. According to the Service Advisor, Taylor Ellis, they are having issues with this all over the US and other countries. I have no update on when my vehicle will be fixed or if it can be. Hopefully NHTSA can help because Audi is not fixing the issue. Look up ODI 11743008 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.
Exterior Lighting	00.0% No examples available for this selection.	00.0% No examples available for this selection.	120.0% ODI 11625174 Due to "supply chain" issues, Audi downgraded headlights for certain vehicle models / years to the older standard LED headlights instead of the Matrix Design / Matrix Laser lights originally intended; such as the SQ7. Integrated within the headlights, there are 'all-weather lights' that can be manually turned on or off with the main low beam switch turned on or in auto mode (and lights activated due to outside ambient conditions). When the all-weather lights are not fully on through the switch, they are supposed to act as cornering lights and s… Look up ODI 11625174 at NHTSA ↗	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
No usable records for this analysis.

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Complaints	Campaigns announced	Examples
2024-11	0	None	No examples available for this selection.
2024-12	0	None	No examples available for this selection.
2025-01	0	None	No examples available for this selection.
2025-02	0	None	No examples available for this selection.
2025-03	0	None	No examples available for this selection.
2025-04	0	None	No examples available for this selection.
2025-05	0	None	No examples available for this selection.
2025-06	0	None	No examples available for this selection.
2025-07	1	None	ODI 11676169 We are told by Audi dealer service that our entire water pump system is defective and needs to be replaced at a cost of $5000+. We've had Audis subject to past recall and class action settlements. This is an ongoing, known issue for Audi for over a decade. Frustratingly, our 2020 SQ7 model is not included in any current recalls. "Check engine" diagnostic code P0299 was our first indicator. Look up ODI 11676169 at NHTSA ↗
2025-08	0	None	No examples available for this selection.
2025-09	0	None	No examples available for this selection.
2025-10	0	None	No examples available for this selection.
2025-11	0	None	No examples available for this selection.
2025-12	0	25V900000	No examples available for this selection.
2026-01	0	None	No examples available for this selection.
2026-02	0	None	No examples available for this selection.
2026-03	0	None	No examples available for this selection.
2026-04	0	None	No examples available for this selection.
2026-05	0	None	No examples available for this selection.
2026-06	1	None	ODI 11743008 My 2020 Audi SQ7 has a recall for the backup camera malfunctioning. The recall is 90TV according to Audi. My vehicle has been at the Audi Dealer in Brentwood, TN for 2 weeks now because their software update that is supposed to fix the vehicle is not working. According to the Service Advisor, Taylor Ellis, they are having issues with this all over the US and other countries. I have no update on when my vehicle will be fixed or if it can be. Hopefully NHTSA can help because Audi is not fixing the issue. Look up ODI 11743008 at NHTSA ↗
2026-07	0	None	No examples available for this selection.
2026-08	0	None	No examples available for this selection.
2026-09	0	None	No examples available for this selection.
2026-10 (partial)	0	None	No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2022: 2 complaints · 2023: 0 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2022	1	1	2
2023	0	0	0

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2022	5	0	0
2023	0	0	0

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Back Over Prevention: Rearview System Braking	Back Over Prevention: Warnings	Electrical System	Engine
Back Over Prevention: Rearview System Braking	—	1 ODI 11743008 My 2020 Audi SQ7 has a recall for the backup camera malfunctioning. The recall is 90TV according to Audi. My vehicle has been at the Audi Dealer in Brentwood, TN for 2 weeks now because their software update that is supposed to fix the vehicle is not working. According to the Service Advisor, Taylor Ellis, they are having issues with this all over the US and other countries. I have no update on when my vehicle will be fixed or if it can be. Hopefully NHTSA can help because Audi is not fixing the issue. Look up ODI 11743008 at NHTSA ↗	1 ODI 11743008 My 2020 Audi SQ7 has a recall for the backup camera malfunctioning. The recall is 90TV according to Audi. My vehicle has been at the Audi Dealer in Brentwood, TN for 2 weeks now because their software update that is supposed to fix the vehicle is not working. According to the Service Advisor, Taylor Ellis, they are having issues with this all over the US and other countries. I have no update on when my vehicle will be fixed or if it can be. Hopefully NHTSA can help because Audi is not fixing the issue. Look up ODI 11743008 at NHTSA ↗	0
Back Over Prevention: Warnings	1 ODI 11743008 My 2020 Audi SQ7 has a recall for the backup camera malfunctioning. The recall is 90TV according to Audi. My vehicle has been at the Audi Dealer in Brentwood, TN for 2 weeks now because their software update that is supposed to fix the vehicle is not working. According to the Service Advisor, Taylor Ellis, they are having issues with this all over the US and other countries. I have no update on when my vehicle will be fixed or if it can be. Hopefully NHTSA can help because Audi is not fixing the issue. Look up ODI 11743008 at NHTSA ↗	—	1 ODI 11743008 My 2020 Audi SQ7 has a recall for the backup camera malfunctioning. The recall is 90TV according to Audi. My vehicle has been at the Audi Dealer in Brentwood, TN for 2 weeks now because their software update that is supposed to fix the vehicle is not working. According to the Service Advisor, Taylor Ellis, they are having issues with this all over the US and other countries. I have no update on when my vehicle will be fixed or if it can be. Hopefully NHTSA can help because Audi is not fixing the issue. Look up ODI 11743008 at NHTSA ↗	0
Electrical System	1 ODI 11743008 My 2020 Audi SQ7 has a recall for the backup camera malfunctioning. The recall is 90TV according to Audi. My vehicle has been at the Audi Dealer in Brentwood, TN for 2 weeks now because their software update that is supposed to fix the vehicle is not working. According to the Service Advisor, Taylor Ellis, they are having issues with this all over the US and other countries. I have no update on when my vehicle will be fixed or if it can be. Hopefully NHTSA can help because Audi is not fixing the issue. Look up ODI 11743008 at NHTSA ↗	1 ODI 11743008 My 2020 Audi SQ7 has a recall for the backup camera malfunctioning. The recall is 90TV according to Audi. My vehicle has been at the Audi Dealer in Brentwood, TN for 2 weeks now because their software update that is supposed to fix the vehicle is not working. According to the Service Advisor, Taylor Ellis, they are having issues with this all over the US and other countries. I have no update on when my vehicle will be fixed or if it can be. Hopefully NHTSA can help because Audi is not fixing the issue. Look up ODI 11743008 at NHTSA ↗	—	0
Engine	0	0	0	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

1 patterns with matching reports.

Warning lights and dashboard alerts

1 mentions · 50.0% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11676169

Look up ODI 11676169 at NHTSA ↗

Matching rule

\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Complaints over time data
Category	Count
2025	1
2026	1