2021 Bentley BENTAYGA: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
1 owner complaints analyzed
7 distinct recall campaigns
Not available median reported failure mileage
Scope: 2021 model year. Data updated: . 0 complaints include usable failure mileage. View data status.
Most common problems
Electrical System is the most frequently named component, appearing in 1 of 1 complaints (100.0%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 1 |
| Exterior Lighting | 1 |
Electrical System: 1; Exterior Lighting: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 1 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2022 | 1 |
2022: 1
Pattern summary
Electrical System leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11495207 · 2022-11-28 (November 28, 2022)
climate control intermittently operable. only works half the time. can't regulate the fan control as the touch screen control systems fails to work
Owner-reported narrative. Look up ODI 11495207 at NHTSA ↗
Recall history
7 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
21V276000 · Suspension:Rear:Axle:Non-Powered Axle Assembly
Reported: 2021-04-21 (April 21, 2021)
Bentley Motors, Inc. (Bentley) is recalling certain 2021 Bentayga vehicles. The lock nut on the trailing arm of the rear axle may break due to stress corrosion.
Consequence: A broken lock nut may misalign the rear axle, causing a loss of control and increasing the risk of a crash.
Remedy: Bentley will notify owners, and dealers will replace the lock nuts, free of charge. Owner letters were mailed on June 16, 2021. Owners may contact Bentley customer service at 1-800-777-6923. Bentley's number for this recall is RE21/17 (RB98).
NHTSA campaign record ↗21V605000 · Seat Belts:Front:Retractor | Seat Belts
Reported: 2021-08-04 (August 4, 2021)
Bentley Motors, Inc. (Bentley) is recalling certain 2021 Bentayga vehicles. The front passenger seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicles Safety Standard number 208, "Occupant Crash Protection."
Consequence: An unsecured child restraint system can increase the risk of injury during a crash.
Remedy: Dealers will inspect the front passenger seat belt assemblies, and if necessary, replace the seat belts free of charge. Owner notification letters were mailed on September 30, 2021. Owners may contact Bentley customer service at 1-800-777-6923. Bentley's number for this recall is RE21/31 (RC13).
NHTSA campaign record ↗21V647000 · Electronic Stability Control (Esc):Control Module:Software
Reported: 2021-08-18 (August 18, 2021)
Bentley Motors, Inc. (Bentley) is recalling certain 2021 Bentayga vehicles. Incorrect software for the chassis control module may cause the Electronic Stability Control (ESC) system to malfunction.
Consequence: A malfunctioning ESC system can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Dealers will update the chassis control module with the correct software, free of charge. Owner notification letters were mailed on October 5, 2021. Owners may contact Bentley customer service at 1-800-777-6923. Bentley's number for this recall is RE21/29.
NHTSA campaign record ↗21V975000 · Equipment:Other:Owners/Service/Other Manual | Air Bags:Frontal
Reported: 2021-12-15 (December 15, 2021)
Bentley Motors, Inc. (Bentley) is recalling certain 2021-2022 Bentayga, Continental GT, Flying Spur, and Continental GT Convertible vehicles. The owner's manual incorrectly states that the air bag system will not deploy when the "Passenger Airbag On" symbol is illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: The incorrect information may change how occupants position themselves in relation to the air bags, increasing the risk of injury in the event of a crash.
Remedy: Bentley will mail new labels to owners. Owners may apply the label themselves or have a dealer apply the label, free of charge. Owner notification letters were mailed February 10, 2022. Owners may contact Bentley customer service at 1-800-777-6923. Bentley's number for this recall is RE21/43 (RC26).
NHTSA campaign record ↗22V257000 · Seats
Reported: 2022-04-14 (April 14, 2022)
Bentley Motors, Inc. (Bentley) is recalling certain 2021-2022 Bentayga vehicles. The second row seats may be installed incorrectly, without being locked on all seat rails.
Consequence: An unlocked seat rail could move in the event of a crash, increasing the risk of injury to occupants.
Remedy: Dealers will check and reset the 2nd row seat rail positions to ensure proper engagement of the seat rails, free of charge. Owner notification letters were mailed on May 16, 2022. Owners may contact Bentley customer service at 1-800-777-6923. Bentley's number for this recall is RC22/10 (RC36).
NHTSA campaign record ↗22V743000 · Back Over Prevention:Display Function
Reported: 2022-10-05 (October 5, 2022)
Bentley Motors, Inc. (Bentley) is recalling certain 2021-2022 Bentayga vehicles. Due to a software error, the rearview camera image may be blank when the car is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: A rearview camera screen that displays a blank image reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the infotainment unit software, free of charge. Owner notification letters were mailed November 17, 2022. Owners may contact Bentley customer service at 1-800-877-6923. Bentley's number for this recall is RE22/29 (RC54).
NHTSA campaign record ↗23V592000 · Fuel System, Gasoline:Delivery:Fuel Pump
Reported: 2023-08-23 (August 23, 2023)
Bentley Motors, Inc. (Bentley) is recalling certain 2017-2023 Bentayga vehicles. The fuel supply module wiring can overheat and melt the flange, resulting in a fuel leak.
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Dealers will replace the flange and fuel supply module wiring, free of charge. Owner notification letters were mailed October 20, 2023. Owners may contact Bentley customer service at 1-800-777-6923. Bentley's number for this recall is RE23/19.
NHTSA campaign record ↗Vehicle analysis explorer
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
1 unique complaints in this selection. Analysis snapshot: 2026-09-30.
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
| Component | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2025 | 2026 |
|---|---|---|---|---|---|---|---|---|---|
| Air Bags | 333.3%ODI 11020690 · 5,000 mi1 THE CAR WILL SLIP INTO NEUTRAL WHEN YOU TAKE YOUR FOOT OFF THE GAS, EVEN IN TERRIBLE WEATHER. THIS MEANS NO GEAR IS ACTUALLY ENGAGED, AND IF AN EMERGENCY OCCURS IT HAS TO FIRST FIND A GEAR BEFORE YOU CAN UTILISE POWER. I CAN SEND ATTACH A VIDEO TO SHOW THE POINT IN FULL, IN VERY BAD WEATHER, BUT IT WILL TNO LET ME ATTACH IT HERE 2 WE HAVE DONE A CYBER ASSESSMENT ON THE CAR SND IT IS TERRIBLE, WE TESTED A HOSPITAL CHAIN IN VIRGINIA AND THIS SINGLE CAR WAS WORSE THAT OVER 10 HOSPITALS COMBINED. SYSTEMS CAN POTENTIALLY BE TURNED OFF CYBERL… | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Service Brakes | 222.2%ODI 11021375 · 12,000 miBENTLEY DYNAMIC CRUISE CONTROL - DANGEROUS THE CAR HAS DYNAMIC CRUISE CONTROL THAT IS VERY DANGEROUS IN CERTAIN SETTINGS. IT IS POSSIBLE TO SHORTEN THE DISTANCE TO THE NEXT CAR ON A HIGHWAY TO APPROXIMATELY 100 YARDS, AND THE CAR WILL CONTINUE AT THE CRUISE IF THERE IS NO CAR IN FRONT. THEN ON THE HIGHWAY WHEN TRAFFIC IS STOPPED OR SLOW THE CAR WILL DRIVE AT SAY 65 MPH DIRECTLY TOWARD THE STOPPED VEHICLES BECAUSE THE SETTING IS SET AT 100 YARDS. THE RADAR HAS THE ABILITY TO SEE 300-400 YARDS, BUT IN THE SHORTENED SETTING INSTEAD OF LOOKI… | 1100.0%ODI 11511458On July 19, 2019, with 8800 miles on my 2018 Bentley Bentayga, I took it into an authorized Bentley dealer repair shop for routine service. I was advised that the brakes, front, and back were dangerously low. There was no prior warning or indication of this problem. I had the front and back brakes replaced. In September 2022 with approximately 16,000 miles on the car, I noticed a squeaking noise coming from the front end of the car. On November 14, 2022, I took it back to the same authorized Bentley Repair shop. I was advised that the front br… | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Electrical System | 111.1%ODI 11422688 · 4,000 miThe contact stated that she was a standing outside of a 2017 Bentley Bentayga while guiding a driver to park the vehicle in a residential garage when the anti-collision and anti-pedestrian feature failed. The contact stated that she was providing information from the electronic data recorder. The contact stated that the information provided was that the vehicle was traveling at 11 mph, when the accelerator pedal was depressed several times, the vehicle accelerated crashing into the contact and the garage wall. The contact stated that the air ba… | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 1100.0%ODI 11495207climate control intermittently operable. only works half the time. can't regulate the fan control as the touch screen control systems fails to work | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Engine | 222.2%ODI 11020690 · 5,000 mi1 THE CAR WILL SLIP INTO NEUTRAL WHEN YOU TAKE YOUR FOOT OFF THE GAS, EVEN IN TERRIBLE WEATHER. THIS MEANS NO GEAR IS ACTUALLY ENGAGED, AND IF AN EMERGENCY OCCURS IT HAS TO FIRST FIND A GEAR BEFORE YOU CAN UTILISE POWER. I CAN SEND ATTACH A VIDEO TO SHOW THE POINT IN FULL, IN VERY BAD WEATHER, BUT IT WILL TNO LET ME ATTACH IT HERE 2 WE HAVE DONE A CYBER ASSESSMENT ON THE CAR SND IT IS TERRIBLE, WE TESTED A HOSPITAL CHAIN IN VIRGINIA AND THIS SINGLE CAR WAS WORSE THAT OVER 10 HOSPITALS COMBINED. SYSTEMS CAN POTENTIALLY BE TURNED OFF CYBERL… | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Fuel System, Gasoline | 111.1%ODI 11477235 · 35,500 miThe contact owns a 2017 Bentley Bentayga. The contact stated that while driving at an undisclosed speed, there was an abnormally strong fuel odor detected. The vehicle was taken to the dealer where it was diagnosed that the fuel line was fractured and the fuel tank needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 35,500. | 00.0%No examples available for this selection. | 1100.0%ODI 11692578 · 37,000 miThe contact owns a 2019 Bentley Bentayga. The contact stated that while the vehicle was parked and occupied, while attempting to start the vehicle, the contact smelled an abnormal fuel odor inside the vehicle. There was no warning light illuminated. An independent mechanic was contacted. The vehicle was taken to an independent mechanic, where it was diagnosed, and determined that the fuel pump needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Numbers: 23V592000 (FUEL SYSTEM, GASOLINE) and 20V… | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Steering | 222.2%ODI 11020690 · 5,000 mi1 THE CAR WILL SLIP INTO NEUTRAL WHEN YOU TAKE YOUR FOOT OFF THE GAS, EVEN IN TERRIBLE WEATHER. THIS MEANS NO GEAR IS ACTUALLY ENGAGED, AND IF AN EMERGENCY OCCURS IT HAS TO FIRST FIND A GEAR BEFORE YOU CAN UTILISE POWER. I CAN SEND ATTACH A VIDEO TO SHOW THE POINT IN FULL, IN VERY BAD WEATHER, BUT IT WILL TNO LET ME ATTACH IT HERE 2 WE HAVE DONE A CYBER ASSESSMENT ON THE CAR SND IT IS TERRIBLE, WE TESTED A HOSPITAL CHAIN IN VIRGINIA AND THIS SINGLE CAR WAS WORSE THAT OVER 10 HOSPITALS COMBINED. SYSTEMS CAN POTENTIALLY BE TURNED OFF CYBERL… | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Unknown Or Other | 222.2%ODI 11021018 · 5,000 miBENTLEY SAFEGUARD FAILURE BENTLEY SAFEGUARD IS SUPPOSED TO STOP THE CAR IN THE EVENT OF AN OBSTACLE. I WAS IN THE VEHICLE ATTEMPTING TO MAKE A LEFT HAD TURN FROM THE RIGHT HAND LANE ON A TWO WAY ROAD. THE TRAFFIC WAS HEAVY BUT FREE FLOWING AT AROUND 20 MPH. A LARGE 18 WHEELER TRUCK FLASHED ME TO MAKE THE TURN, SO I STARTED QUICKLY TO DO THE TURN AND AS I GOT NEARLY HALF WAY ACROSS THE ROAD BENTLEY SAFEGUARD STOPPED THE CAR IN THE DIRECT ONCOMING PATH OF THE TRUCK. THE SEMI THEN HAD TO EMERGENCY BREAK TO AVOID ME AS A STATIONARY OBJECT IN… | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Exterior Lighting | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 1100.0%ODI 11495207climate control intermittently operable. only works half the time. can't regulate the fan control as the touch screen control systems fails to work | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
| Component | Mileage range (25th–75th percentile) | Median | Usable records | Examples |
|---|---|---|---|---|
| No usable records for this analysis. | ||||
Complaint and recall timeline
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
| Month | Complaints | Campaigns announced | Examples |
|---|---|---|---|
| 2024-10 | 0 | None | No examples available for this selection. |
| 2024-11 | 0 | None | No examples available for this selection. |
| 2024-12 | 0 | None | No examples available for this selection. |
| 2025-01 | 0 | None | No examples available for this selection. |
| 2025-02 | 0 | None | No examples available for this selection. |
| 2025-03 | 0 | None | No examples available for this selection. |
| 2025-04 | 0 | None | No examples available for this selection. |
| 2025-05 | 0 | None | No examples available for this selection. |
| 2025-06 | 0 | None | No examples available for this selection. |
| 2025-07 | 0 | None | No examples available for this selection. |
| 2025-08 | 0 | None | No examples available for this selection. |
| 2025-09 | 0 | None | No examples available for this selection. |
| 2025-10 | 0 | None | No examples available for this selection. |
| 2025-11 | 0 | None | No examples available for this selection. |
| 2025-12 | 0 | None | No examples available for this selection. |
| 2026-01 | 0 | None | No examples available for this selection. |
| 2026-02 | 0 | None | No examples available for this selection. |
| 2026-03 | 0 | None | No examples available for this selection. |
| 2026-04 | 0 | None | No examples available for this selection. |
| 2026-05 | 0 | None | No examples available for this selection. |
| 2026-06 | 0 | None | No examples available for this selection. |
| 2026-07 | 0 | None | No examples available for this selection. |
| 2026-08 | 0 | None | No examples available for this selection. |
| 2026-09 (partial) | 0 | None | No examples available for this selection. |
Emerging complaint spikes
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2022: 0 complaints · 2023: 0 complaints
| Model year | Through age 0 | Through age 1 | Through age 2 |
|---|---|---|---|
| 2022 | 0 | 0 | 0 |
| 2023 | 0 | 0 | 0 |
Date coverage across each selected cohort
| Year | Incident dates used | Filing date fallbacks | Excluded dates |
|---|---|---|---|
| 2022 | 0 | 0 | 0 |
| 2023 | 0 | 0 | 0 |
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
| Component | Electrical System | Exterior Lighting |
|---|---|---|
| Electrical System | — | 1ODI 11495207climate control intermittently operable. only works half the time. can't regulate the fan control as the touch screen control systems fails to work |
| Exterior Lighting | 1ODI 11495207climate control intermittently operable. only works half the time. can't regulate the fan control as the touch screen control systems fails to work | — |
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
0 patterns with matching reports.
No narratives match the published patterns.