Explore the records behind recurring owner reports.
Key facts
1 owner complaints analyzed
1 distinct recall campaigns
25,000 mi median reported failure mileage
Scope: 2018 model year. Data updated: . 1 complaints include usable failure mileage. View data status.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Owner-reported patterns
Most common problems
Service Brakes is the most frequently named component, appearing in 1 of 1 complaints (100.0%). A complaint can name multiple components.
Recurring terms in complaint narratives
Topic
Matching reports
Share of complaints
Braking behavior
1
100.0%
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
Service Brakes
1
Component breakdown data
Category
Count
Service Brakes
1
Service Brakes: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
Under 25,000
0
25,000 to 49,999
1
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
Category
Count
Under 25,000
0
25,000 to 49,999
1
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Under 25,000: 0; 25,000 to 49,999: 1; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
25,000 to 49,999 miles has the most reports with usable mileage (1). 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
2019
1
Complaints over time data
Category
Count
2019
1
2019: 1
Pattern summary
Service Brakes leads the component reports. Braking behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
TL* THE CONTACT OWNS A 2018 BMW 740LE. WHILE DRIVING 35 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO STOP. AS A RESULT, THE VEHICLE CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TAKEN TO BMW OF RIVERSIDE (3060 ADAMS ST, RIVERSIDE, CA 92504, [phone removed]) WHERE IT WAS TEST DRIVEN AND THE CONTACT WAS INFORMED THAT THE BRAKES FELT SPONGY. THE VEHICLE WAS CURRENTLY AT THE DEALER WAITING FOR AN ENGINEER TO PERFORM ADDITIONAL DIAGNOSTIC TE…
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
18V652000 · Equipment:Electrical
Reported: 2018-09-20 (September 20, 2018)
BMW of North America, LLC (BMW) is recalling certain 2018 BMW 330e iPerformance, i3 Rex, i3 Sport Rex, X5 xDrive40e, i3 BEV, i3 Sport BEV and 2019 i8 and i8 Roadster vehicles and 2018-2019 530e iPerformance, 530e xDrive iPerformance and 740Le xDrive iPerformance vehicles. Capacitors within the TurboCord Portable Chargers may fail, possibly resulting in a shock hazard or a fire.
Consequence: An electrical shock or a fire can increase the risk of injury or death.
Remedy: BMW will notify owners, and dealers will inspect the charging cable, and replace it if necessary, free of charge. The recall began February 22, 2019. Owners may contact BMW customer service at 1-800-525-7417.
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
1 unique complaints in this selection. Analysis snapshot: 2026-09-30.
100.0%Usable mileage1 / 1 records
100.0%Valid incident date1 / 1 records
100.0%Valid filing date1 / 1 records
100.0%Ordered incident and filing dates1 / 1 records
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
Component complaint heatmap
Component
2018
2019
2020
Service Brakes
1100.0%ODI 11268691 · 25,000 mi
TL* THE CONTACT OWNS A 2018 BMW 740LE. WHILE DRIVING 35 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO STOP. AS A RESULT, THE VEHICLE CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TAKEN TO BMW OF RIVERSIDE (3060 ADAMS ST, RIVERSIDE, CA 92504, [phone removed]) WHERE IT WAS TEST DRIVEN AND THE CONTACT WAS INFORMED THAT THE BRAKES FELT SPONGY. THE VEHICLE WAS CURRENTLY AT THE DEALER WAITING FOR AN ENGINEER TO PERFORM ADDITIONAL DIAGNOSTIC TE…
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
Component failure mileage distribution
Component
Mileage range (25th–75th percentile)
Median
Usable records
Examples
Service Brakes
Too few reports for a range
25,000 mi
1 (sparse)
ODI 11268691 · 25,000 mi
TL* THE CONTACT OWNS A 2018 BMW 740LE. WHILE DRIVING 35 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO STOP. AS A RESULT, THE VEHICLE CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TAKEN TO BMW OF RIVERSIDE (3060 ADAMS ST, RIVERSIDE, CA 92504, [phone removed]) WHERE IT WAS TEST DRIVEN AND THE CONTACT WAS INFORMED THAT THE BRAKES FELT SPONGY. THE VEHICLE WAS CURRENTLY AT THE DEALER WAITING FOR AN ENGINEER TO PERFORM ADDITIONAL DIAGNOSTIC TE…
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
Month
Complaints
Campaigns announced
Examples
2024-10
0
None
No examples available for this selection.
2024-11
0
None
No examples available for this selection.
2024-12
0
None
No examples available for this selection.
2025-01
0
None
No examples available for this selection.
2025-02
0
None
No examples available for this selection.
2025-03
0
None
No examples available for this selection.
2025-04
0
None
No examples available for this selection.
2025-05
0
None
No examples available for this selection.
2025-06
0
None
No examples available for this selection.
2025-07
0
None
No examples available for this selection.
2025-08
0
None
No examples available for this selection.
2025-09
0
None
No examples available for this selection.
2025-10
0
None
No examples available for this selection.
2025-11
0
None
No examples available for this selection.
2025-12
0
None
No examples available for this selection.
2026-01
0
None
No examples available for this selection.
2026-02
0
None
No examples available for this selection.
2026-03
0
None
No examples available for this selection.
2026-04
0
None
No examples available for this selection.
2026-05
0
None
No examples available for this selection.
2026-06
0
None
No examples available for this selection.
2026-07
0
None
No examples available for this selection.
2026-08
0
None
No examples available for this selection.
2026-09 (partial)
0
None
No examples available for this selection.
Emerging complaint spikes
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2019: 0 complaints · 2020: 0 complaints
Equal observation windows
Model year
Through age 0
Through age 1
Through age 2
2019
0
0
0
2020
0
0
0
Date coverage across each selected cohort
Date basis for all complaints in selected model years
Year
Incident dates used
Filing date fallbacks
Excluded dates
2019
0
0
0
2020
0
0
0
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
Component co-occurrence matrix
Component
Service Brakes
Service Brakes
—
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
1 patterns with matching reports.
Brake response concerns
1 mentions · 100.0% of complaints
Median mileage: 25,000 mi (1 usable records).
ODI 11268691 · 25,000 mi
TL* THE CONTACT OWNS A 2018 BMW 740LE. WHILE DRIVING 35 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO STOP. AS A RESULT, THE VEHICLE CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TAKEN TO BMW OF RIVERSIDE (3060 ADAMS ST, RIVERSIDE, CA 92504, [phone removed]) WHERE IT WAS TEST DRIVEN AND THE CONTACT WAS INFORMED THAT THE BRAKES FELT SPONGY. THE VEHICLE WAS CURRENTLY AT THE DEALER WAITING FOR AN ENGINEER TO PERFORM ADDITIONAL DIAGNOSTIC TE…