| Engine | 313.6%ODI 11033212 · 6,000 miTL* THE CONTACT OWNS A 2016 BUICK CASCADA. WHILE DRIVING APPROXIMATELY 1 MPH, THE VEHICLE DROVE OVER A CURB. WHEN THE VEHICLE WAS TAKEN TO AXELROD GMC BUICK (PARMA, OH, [phone removed]) FOR AN OIL CHANGE, THE TECHNICIAN DIAGNOSED THAT THERE WAS A CRACK IN THE FRAME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SENT AN INVESTIGATOR TO ASSESS THE DAMAGE. THE INVESTIGATOR WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT WAS OFFERED A RENTAL VEHICLE WHILE THE DEALER KEPT THE VEHICLE FOR INVESTIGATION. WHEN THE CONTACT RETRIEVED T… Look up ODI 11033212 at NHTSA ↗ | 746.7%ODI 11515179I HAVE NOTICED IN A BUICK THREAD THAT I AM NOT THE ONLY ONE WHO HAD A PCV VALVE GO BAD ON 2017 BUICK CASCADA. THE PROBLEM IS BUICK BUILT THIS VALVE INTO THE VALVE COVER,IT CAN NOT BE REPLACED WITHOUT REPLACING THE WHOLE ALUMINUM COVER. THE COVER WAS A SMALL 900.00$ FEE , PLUS ANOTHER 5-600 FOR MECHANIC. SEEMS TO ME THEY HAVE AN ISSUE WITH THE PCV VALVES, SINCE I AM NOT THE ONLY ONE WITH THIS PROBLEM. PCV VALVE IS AN IMPORTANT PART TO EMISSIONS AND THE CAR. Look up ODI 11515179 at NHTSA ↗ | 436.4%ODI 11684855Camshaft cover recall on exact model car for different year model, recall doesn’t cover this years model, however, I have the same issue. Look up ODI 11684855 at NHTSA ↗ | 120.0%ODI 11703205 · 50,100 miThe contact owns a 2019 Buick Cascada. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle lost motive power. In addition, the transmission and engine failure warning lights were illuminated. The vehicle was towed to the dealer, where it was diagnosed with turbocharger failure. The contact was informed that the turbocharger needed to be replaced. The vehicle was not repaired. The contact was informed that the parts were out of sto… Look up ODI 11703205 at NHTSA ↗ |
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| Structure:Body | 940.9%ODI 11033212 · 6,000 miTL* THE CONTACT OWNS A 2016 BUICK CASCADA. WHILE DRIVING APPROXIMATELY 1 MPH, THE VEHICLE DROVE OVER A CURB. WHEN THE VEHICLE WAS TAKEN TO AXELROD GMC BUICK (PARMA, OH, [phone removed]) FOR AN OIL CHANGE, THE TECHNICIAN DIAGNOSED THAT THERE WAS A CRACK IN THE FRAME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SENT AN INVESTIGATOR TO ASSESS THE DAMAGE. THE INVESTIGATOR WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT WAS OFFERED A RENTAL VEHICLE WHILE THE DEALER KEPT THE VEHICLE FOR INVESTIGATION. WHEN THE CONTACT RETRIEVED T… Look up ODI 11033212 at NHTSA ↗ | 16.7%ODI 11512132Convertible Top Back glass Separation from Top Cover Material. The back glass window separated from the canvas roof, it started in the bottom corner of the glass window. Look up ODI 11512132 at NHTSA ↗ | 19.1%ODI 11311201 · 8,088 miBOTH QUARTER PANELS HAVE AT 25 ROCK CHIPS. THE FRONT WHEEL STICKS OUT AND IS FLICKING THE ROCK BACK TO THE QUARTER PANELS WHICH STICKS EVEN FURTHER OUT. Look up ODI 11311201 at NHTSA ↗ | 00.0%No examples available for this selection. |
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| Unknown Or Other | 731.8%ODI 10894593LETTER FROM SENATOR GILLIBRAND ON BEHALF OF CONSTITUENT RE ASSISTANCE IN GETTING GM TO PROVIDE PARTS FOR THE REPAIR OF 2016 BUICK CASCADE. *SMD THE CONSUMER STATED THE VEHICLE SUSTAINED FRONT END DAMAGE IN A COLLISION ON JUNE 23 ,2016 AND THE PARTS WERE NOT AVAILABLE TO REPAIR THE VEHICLE. *JB Look up ODI 10894593 at NHTSA ↗ | 213.3%ODI 11000828 · 100 miTHE FRONT COLLISION ALERT DOESN'T WORK AT ALL. IT IS SUPPOSED TO LIGHT UP AND MAKE A SOUND TO WARN THAT YOU ARE APPROACHING ANOTHER CAR TO FAST, IT DOESN'T. THE INDICATOR THAT LIGHTS UP GREEN TO SHOW THAT THERE IS A CAR IN FRONT OF YOU SHOULD TURN AMBER IF YOU GET TO CLOSE, IT DOESN'T. THIS IS AN OPTION THAT I BOUGHT AS A SAFETY DEVICE OR SOMETHING TO ASSIST IN MY SAFE DRIVING. I TOOK IT BACK TO THE DEALER AND THE TECH SAID THAT PER THE GM TECHNICAL DOCUMENT THAT IT WORKED AS IT SHOULD, EVEN THOUGH THE SERVICE ADVISOR AND THE TECH AGREED TH… Look up ODI 11000828 at NHTSA ↗ | 19.1%ODI 11692340While driving down the highway my vehicle decreased in power and then I heard a loud whistle or whining sound. Upon examination at the dealership, they determined that the PCV system had failed. The positive crankcase ventilation system caused my Camm to leak and created a vacuum leak which blew out the seals of my vehicle. Upon further investigation I found that GM was involved in a class action lawsuit for the 2016 models and that an extended warranty was given for 2016 -2019 Cascada models. 15 years 150,000 miles. However, my vin and year w… Look up ODI 11692340 at NHTSA ↗ | 00.0%No examples available for this selection. |
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| Visibility/Wiper | 14.5%ODI 11582433The rear window on the Cascada is known to separate from the convertible top material, likely due to an insufficient amount of primer used during the assembly process, which creates stress points allowing the material to separate from the glass. Once this bond has started to fail, it is eventually going to lead to the glass completely falling off the car. It is likely that the glass separating could render the rear defrost inoperable, too, decreasing visibility. NHTSA bulletin 17-NA-216 describes this problem; why was no recall ever issued? Look up ODI 11582433 at NHTSA ↗ | 320.0%ODI 11470213Rear windshield is delaminating from the frame on the convertible top. Look up ODI 11470213 at NHTSA ↗ | 19.1%ODI 1151769117-NA-216 was originally issued in in 2017 updated in 2019 to include 2018 model. Back windshield detaches from canvas/folding top. Was concerned primarily about safety of my child who drives car that windshield would completely fly off when driving. I replaced the folding top cover per bulletin. GM refused to reimburse stating not recalled since not safety issue. I disagree. Damage it could cause if flys off while driving could cause an accident for driver or other cars on the road who are hit with window or avoid being hit. Look up ODI 11517691 at NHTSA ↗ | 120.0%ODI 11724200I am reporting the malfunction and separation of the rear window from the cover. This is a safety issue as there is the potential for it to come off while driving and possibly causing an accident. It started small, but has grown to almost 12 inches. I have not yet found anyone who has the capacity (or desire) to fix this. And those that actually want to take on such a project are charging over $5,000! Please help! Look up ODI 11724200 at NHTSA ↗ |
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| Electrical System | 313.6%ODI 10862556 · 9 miTL* THE CONTACT OWNS A 2016 BUICK CASCADA (NA). WHEN THE CONTACT STARTED THE VEHICLE, THE FRONT CAMERA EXPERIENCED A FAILURE AND SEVERAL SAFETY FEATURES WERE DISABLED IN THE VEHICLE. THE DEALER DIAGNOSED THAT A SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9. Look up ODI 10862556 at NHTSA ↗ | 16.7%ODI 11000828 · 100 miTHE FRONT COLLISION ALERT DOESN'T WORK AT ALL. IT IS SUPPOSED TO LIGHT UP AND MAKE A SOUND TO WARN THAT YOU ARE APPROACHING ANOTHER CAR TO FAST, IT DOESN'T. THE INDICATOR THAT LIGHTS UP GREEN TO SHOW THAT THERE IS A CAR IN FRONT OF YOU SHOULD TURN AMBER IF YOU GET TO CLOSE, IT DOESN'T. THIS IS AN OPTION THAT I BOUGHT AS A SAFETY DEVICE OR SOMETHING TO ASSIST IN MY SAFE DRIVING. I TOOK IT BACK TO THE DEALER AND THE TECH SAID THAT PER THE GM TECHNICAL DOCUMENT THAT IT WORKED AS IT SHOULD, EVEN THOUGH THE SERVICE ADVISOR AND THE TECH AGREED TH… Look up ODI 11000828 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
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| Structure | 14.5%ODI 11466069 · 80,000 miThe contact owns a 2016 Buick Cascada. The contact stated that the rear windshield glass had begun to separate from the convertible top headliner. The contact attempted to repair the failure by using epoxy glue, but the failure returned over time. The contact took the vehicle to a dealer where she was provided a quote to replace the top. Upon investigation, the contact discovered a service bulletin Manufacturer Communication Number: 17NA216 which she linked to the failure. The manufacturer was notified of the failure but provided no assistance.… Look up ODI 11466069 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 360.0%ODI 11633695 · 38,000 miThe contact owns a 2019 Buick Cascada. The contact stated while driving at an undisclosed speed during a rainstorm, water started entering the vehicle through the rear windshield. The contact stated that the rear windshield was separating from the seal. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the rear window sealant, allowing the rear window to separate from the top material. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical S… Look up ODI 11633695 at NHTSA ↗ |
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| Engine And Engine Cooling | 14.5%ODI 11688051See attached document for complaint. Look up ODI 11688051 at NHTSA ↗ | 16.7%ODI 11593462 · 21,318 miThe contact owns a 2017 Buick Cascada. The contact stated while driving 35-45 MPH, the vehicle made an abnormal sound. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the knock combustion vibration control system had failed. The dealer determined that the valve cover, the PCV valve, the head gasket, and an unknown part needed to be replaced. The dealer informed the contact that the vehicle was not covered under an unknown Warranty Program. The vehicle was not repaired. The manufac… Look up ODI 11593462 at NHTSA ↗ | 19.1%ODI 11728477 · 72,000 miThe contact owns a 2018 Buick Cascada. The contact stated that while operating the vehicle, the check engine warning light illuminated. The vehicle was taken to the local mechanic to be diagnosed, and it was determined that the air intake valve was faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 72,000. Look up ODI 11728477 at NHTSA ↗ | 00.0%No examples available for this selection. |
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| Engine And Engine Cooling:Exhaust System:Emission Control:Crankcase (Pcv) | 14.5%ODI 11745874 · 19,000 miThe contact owns a 2016 Buick Cascada. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal squealing sound. The vehicle was subsequently taken to the dealer, where it was diagnosed with a PCV valve failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 19,000. Look up ODI 11745874 at NHTSA ↗ | 16.7%ODI 11587414 · 45,928 miThe contact owns a 2017 Buick Cascada. The contact stated that while driving at various speeds, there was an abnormal squealing sound coming from the vehicle. There was no warning light illuminated. The vehicle was taken to an independent mechanic where it was discovered that the diaphragm inside the PCV (Positive Crankcase Ventilation) valve had ruptured. The part was replaced by the mechanic. Upon investigation, the contact discovered that the failure was covered under warranty through the manufacturer. The manufacturer was notified of the fa… Look up ODI 11587414 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
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