Auto Recall Watch
U.S. public vehicle records

2014 Buick ENCLAVE: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

292 owner complaints analyzed

7 distinct recall campaigns

60,593 mi median reported failure mileage

Scope: 2014 model year. Data updated: . 84 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Air Bags is the most frequently named component, appearing in 205 of 292 complaints (70.2%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Transmission and shifting144.8%
Electrical and battery issues144.8%
Steering behavior144.8%
Braking behavior93.1%
Engine operation51.7%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Air Bags
205
Electrical System
26
Power Train
21
Engine
17
Unknown Or Other
12
Seat Belts
11
Steering
11
Service Brakes
6
Component breakdown data
CategoryCount
Air Bags205
Electrical System26
Power Train21
Engine17
Unknown Or Other12
Seat Belts11
Steering11
Service Brakes6

Air Bags: 205; Electrical System: 26; Power Train: 21; Engine: 17; Unknown Or Other: 12; Seat Belts: 11; Steering: 11; Service Brakes: 6

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
16
25,000 to 49,999
16
50,000 to 74,999
18
75,000 to 99,999
13
100,000 to 149,999
15
150,000 and above
6
Reported problems by failure mileage data
CategoryCount
Under 25,00016
25,000 to 49,99916
50,000 to 74,99918
75,000 to 99,99913
100,000 to 149,99915
150,000 and above6

Under 25,000: 16; 25,000 to 49,999: 16; 50,000 to 74,999: 18; 75,000 to 99,999: 13; 100,000 to 149,999: 15; 150,000 and above: 6

50,000 to 74,999 miles has the most reports with usable mileage (18). 208 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2014
14
2015
5
2016
6
2017
5
2018
14
2019
19
2020
12
2021
11
2022
3
2023
72
2024
103
2025
21
2026
7
Complaints over time data
CategoryCount
201414
20155
20166
20175
201814
201919
202012
202111
20223
202372
2024103
202521
20267

2014: 14; 2015: 5; 2016: 6; 2017: 5; 2018: 14; 2019: 19; 2020: 12; 2021: 11; 2022: 3; 2023: 72; 2024: 103; 2025: 21; 2026: 7

Pattern summary

Air Bags leads the component reports. Transmission and shifting appears in 14 complaint narratives. Electrical and battery issues appears in 14 complaint narratives. Steering behavior appears in 14 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10567589 · 2014-03-06 (March 6, 2014)

2014 BUICK ENCLAVE CHROMED HOOD LOUVER HORIZONTAL POSITION REFLECTS SUNLIGHT INTO THE DRIVER'S EYES AT CERTAIN POSITIONS OF THE SUN AND DRIVER DIRECTION, BLINDING THE DRIVER FROM BELOW THE LINE OF SIGHT. COMPLAINTS TO THE DEALER DEFERRED TO GM. GM'S RESPONSE WAS THAT THIS IS A NORMAL FUNCTION OF THE VEHICLE. DEALER HAS SUBSEQUENTLY CONTACTED ME TO RESOLVE ISSUE. *TR

Owner-reported narrative. 2,000 miles reported. Look up ODI 10567589 at NHTSA ↗

Owner report 10588355 · 2014-05-14 (May 14, 2014)

WHEN I LEFT HOME FUEL GAUGE READ 3/4 OF A TANK. DROVE TO KHOL'S WHEN I WAS DONE AND STARTED CAR TO RETURN HOME MY GAUGE READ FULL. *TR

Owner-reported narrative. 780 miles reported. Look up ODI 10588355 at NHTSA ↗

Owner report 10607427 · 2014-07-01 (July 1, 2014)

I PUT THE CAR AT 'N' GEAR POSITION, BUT THE CAR WENT BACKWARD. I STOPPED THE CAR, TOOK OUT THE KEYS, AND RESTARTED. THE SECOND TIME, ABOUT 2 MONTHS AFTER THE FIRST INCIDENT, THE CAR STARTED TO ROLL WHEN I PUT THE CAR AT 'P' GEAR POSITION. *TR

Owner-reported narrative. Look up ODI 10607427 at NHTSA ↗

Owner report 10616201 · 2014-07-25 (July 25, 2014)

THE FRONT DRIVER & PASSENGER HEAD RESTS PROTRUDE TOO FAR FORWARD EVEN WHEN PUSHED ALL THE WAY BACK. THE HEADRESTS ARE NOT ABLE TO BE ADJUSTED HIGH ENOUGH FOR A TALL PERSON. FOR TALL INDIVIDUALS THIS CAUSES THE LOWER PORTION OF THE HEADREST TO PRESS INTO A PRESSURE POINT ON THE BACK. THIS COULD RESULT IN SPINAL DAMAGE IN A REAR END COLLISION. SOME OWNERS ARE CHOOSING TO TURN THE HEAD RESTS AROUND BACKWARDS OR REMOVE THEM ENTIRELY. THIS ALSO FORCES PEOPLE TO DRIVE WITH THE SEAT RECLINED TOO FAR BACK. *TR

Owner-reported narrative. 200 miles reported. Look up ODI 10616201 at NHTSA ↗

Owner report 10618461 · 2014-08-03 (August 3, 2014)

WHATEVER RULES ARE BEING PROMULGATED REGARDING CAR HEAD RESTRAINTS ARE IRRATIONAL. I AM CONFRONTED WITH HEAD, NECK AND SHOULDER PAIN AFTER EACH DRIVE, REGARDLESS OF HOW SHORT. THE HEADREST, ALL CARS WITH RECENT HEADRESTS, IS TOO FAR FORWARD AND PUSHES THE HEAD INTO A DOWNWARD LOOKING POSITION. THIS UNSAFE BODY POSITION WILL CREATE OTHER TYPES OF INJURIES, EITHER FROM PROLONGED POOR BODY MECHANICS OR UNSAFE BODY OR VEHICLE MODIFICATIONS. WITHOUT THE ABILITY TO ADJUST THE HEADREST INTO A COMFORTABLE DRIVING POSITION FOR 99.9% OF THE TIME THE …

Owner-reported narrative. 13,080 miles reported. Look up ODI 10618461 at NHTSA ↗

Owner report 10626336 · 2014-08-19 (August 19, 2014)

THE DRIVER'S DOOR BRUSHED OVER MY LOWER LEG AND CUT IT DUE TO A VERY SHARP EDGE ON THE BOTTOM CORNER OF THE DOOR. THIS HAS HAPPENED THREE TIMES. BOTH THE DRIVER'S DOOR AND THE FRONT PASSENGER DOOR COME TO AN EXTREMELY SHARP POINT AT THE BOTTOM LOWER EDGE. I HAVE CUT MY LEG THREE TIMES TOTAL AND BOTH DOORS HAVE DONE IT. I HAVE NOT HIT MY LEG VERY HARD WITH THE DOOR BUT THE DOORS ARE SO SHARP THAT THEY JUST SLICED MY SKIN. I DID NOT REQUIRE MEDICAL ATTENTION BUT THIS IS STILL A PROBLEM. I TOOK MY VEHICLE TO THE DEALER FOR REPAIR AND THEY STATED …

Owner-reported narrative. 1,500 miles reported. Look up ODI 10626336 at NHTSA ↗

Owner report 10643544 · 2014-10-09 (October 9, 2014)

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN 14V266000 (SEAT BELTS). HOWEVER, THE DEALER COULD NOT PERFORM THE REPAIRS FOR THREE MONTHS BECAUSE THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VEHICLE HAD NOT EXPERIENCE THE FAILURE.

Owner-reported narrative. Look up ODI 10643544 at NHTSA ↗

Owner report 10648661 · 2014-10-19 (October 19, 2014)

SERVICE AIRBAG WARNING LIGHT WAS ON FOR 4 DAYS. TOOK CAR INTO BUICK DEALERSHIP, THEY SAID THE LIGHT WASN'T ON AND COULDN'T FIND A PROBLEM. THE LIGHT WAS ON WHEN I DROPPED THE CAR OFF THAT DAY. THEY HAD MY CAR FOR 2 DAYS. GOT THE CAR BACK ON FRIDAY EVENING, 2 DAYS LATER THE LIGHT IS BACK ON. THERE IS A RECALL FOR THIS ISSUE IN 2013 MODELS, BUT SINCE THIS IS A 2014 I WANTED TO MAKE THIS KNOWN THAT IT IS A PROBLEM AND MAY REQUIRE A RECALL FOR THE 2014 BUICK ENCLAVE. *TR

Owner-reported narrative. 17,000 miles reported. Look up ODI 10648661 at NHTSA ↗

Recall history

7 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

14V092000 · Power Train:Automatic Transmission

Reported: 2014-02-21 (February 21, 2014)

General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, LaCrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC Acadia vehicles equipped with automatic transmissions. In the affected vehicles, the transmission shift cable adjuster may disengage from the transmission shift lever. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect." They also fail to conform to FMVSS number 114, "Theft Protection and Rollaway Prevention."

Consequence: If a vehicle's shift cable disengages from the transmission shift lever, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the driver may be able to shift the lever to the "PARK" position, but the vehicle transmission may not be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.

Remedy: General Motors will notify owners, and dealers will inspect and replace any affected transmission shift cable adjusters, free of charge. The recall began on April 10, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Buick owners at 1-800-521-7300, and GMC owners at 1-800-462-8782. General Motors' number associated with this recall is 14048.

NHTSA campaign record ↗
14V223000 · Electrical System:Software | Electrical System: Instrument Cluster/Panel | Fuel System, Gasoline

Reported: 2014-04-30 (April 30, 2014)

General Motors LLC (GM) is recalling certain model year 2014 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles manufactured March 26, 2013, through August 15, 2013. In the affected vehicles, the engine control module (ECM) software may cause the fuel gauge to read inaccurately.

Consequence: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will reprogram the ECM to correct the fuel gauge reading, free of charge. The recall began on June 27, 2014. Owners may contact General Motors at 1-800-521-7300 (Buick), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14007.

NHTSA campaign record ↗
14V266000 · Seat Belts

Reported: 2014-05-20 (May 20, 2014)

General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.

Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.

Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.

NHTSA campaign record ↗
14V614000 · Electrical System

Reported: 2014-10-01 (October 1, 2014)

General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be internally contaminated, resulting in an electrical short.

Consequence: If the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM’s number for this recall is 14515.

NHTSA campaign record ↗
21V246000 · Air Bags:Critical Fasteners

Reported: 2021-04-08 (April 8, 2021)

General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.

Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.

NHTSA campaign record ↗
21V782000 · Air Bags:Frontal:Driver Side:Inflator Module | Air Bags:Frontal

Reported: 2021-10-07 (October 7, 2021)

General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.

NHTSA campaign record ↗
23V334000 · Air Bags:Frontal:Driver Side:Inflator Module

Reported: 2023-05-10 (May 10, 2023)

General Motors, LLC (GM) is recalling certain 2014-2017 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: Dealers will replace the driver's air bag module, free of charge. GM began mailing final owner letters February 23, 2024 and will continue mailing through December 2025. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N232404980.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

292 unique complaints in this selection. Analysis snapshot: 2026-09-30.

28.8%Usable mileage84 / 292 records
100.0%Valid incident date292 / 292 records
100.0%Valid filing date292 / 292 records
100.0%Ordered incident and filing dates292 / 292 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component201220132014201520162017201820192020202120222023202420252026
Air Bags
2115.9%
ODI 10505682 · 30,000 mi

TL* THE CONTACT OWNS A 2012 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACTS VEHICLE AND ALL OF THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE LEFT LEG AND ARM. THE FRONT PASSENGER SUSTAINED INJURIES TO THE HEAD, BACK AND SHOULDERS. THE REAR DRIVER'S SIDE PASSENGER SUSTAINED NECK INJURIES, AS WELL AS UPPER AND LOWER BACK INJURIES. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS TOWED TO AN INDEPENDENT SHOP HOWEVER, THE TECHNICIAN W…

Look up ODI 10505682 at NHTSA ↗

1014.3%
ODI 10595132 · 11,500 mi

TL* THE CONTACT OWNS A 2013 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE TRAVELING 5 MPH, THE VEHICLE CRASHED HEAD-ON INTO ANOTHER VEHICLE AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS INJURED AND REQUIRED IMMEDIATE MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 11,500.

Look up ODI 10595132 at NHTSA ↗

20570.2%
ODI 10648661 · 17,000 mi

SERVICE AIRBAG WARNING LIGHT WAS ON FOR 4 DAYS. TOOK CAR INTO BUICK DEALERSHIP, THEY SAID THE LIGHT WASN'T ON AND COULDN'T FIND A PROBLEM. THE LIGHT WAS ON WHEN I DROPPED THE CAR OFF THAT DAY. THEY HAD MY CAR FOR 2 DAYS. GOT THE CAR BACK ON FRIDAY EVENING, 2 DAYS LATER THE LIGHT IS BACK ON. THERE IS A RECALL FOR THIS ISSUE IN 2013 MODELS, BUT SINCE THIS IS A 2014 I WANTED TO MAKE THIS KNOWN THAT IT IS A PROBLEM AND MAY REQUIRE A RECALL FOR THE 2014 BUICK ENCLAVE. *TR

Look up ODI 10648661 at NHTSA ↗

10460.8%
ODI 10971955

SERVICE AIR BAG WARNING CAME ON. CAR 2.5YRS OLD 50000 MILES. $850 CHARGE BY DEALER.... 2015 BUICK ENCLAVE. DEALER STATES AIRBAG MAY FAIL TO DEPLOY.

Look up ODI 10971955 at NHTSA ↗

11078.0%
ODI 11114255 · 13,000 mi

WE WERE INVOLVED IN A MOTOR VEHICLE ACCIDENT ON I-79 IN PENNSYLVANIA WHERE WE WERE STRUCK FROM THE REAR WE WERE STOPPED IN TRAFFIC THE IMPACT WAS SEVERE IT KNOCKED THE REAR TIRE COMPLETELY OFF. THERE WAS SMOKE COMING IN THE VENTS OF THE FRONT OF THE CAR AND THE AIR BAGS DID NOT DEPLOY. THE FRONT PASSENGER SEAT BELTS TIGHTEN UP SO MUCH THAT IT CAUSED BRUISING ON MY CHEST AND RIBS. MY CAR WAS TOTALED OUT BEYOND REPAIR. I DO NOT UNDERSTAND WHY THERE WAS SMOKE COMING FROM THE FRONT AND THE AIR BAGS DID NOT DEPLOY. UPON OUR RETURN HOME I RECEIVED AN…

Look up ODI 11114255 at NHTSA ↗

14379.9%
ODI 10958293 · 5,000 mi

TL* THE CONTACT OWNS A 2017 BUICK ENCLAVE. WHILE DRIVING 25 MPH AND MAKING A LEFT TURN, ANOTHER VEHICLE PULLED OUT AND CRASHED INTO THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY AND THE DRIVER'S SIDE SEAT BELT FAILED TO LOCK. THE CONTACT SUSTAINED HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. NO INJURIES WERE REPORTED IN THE OTHER VEHICLE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTO BODY REPAIR SHOP WHERE IT WAS AWAITING DIAGNOSIS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,00…

Look up ODI 10958293 at NHTSA ↗

23.1%
ODI 11687252 · 83,000 mi

The contact owns a 2018 Buick Enclave. The contact stated that while making a left turn, another vehicle jumped onto a curb and struck the rear end and rear tire of the vehicle. The front driver side, passenger side, and curtain air bags deployed. The contact was concerned about whether the air bags should have deployed for the type of impact experienced. No warning light illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. A police report was filed. The contact sought medical attention for bloody stool, lower…

Look up ODI 11687252 at NHTSA ↗

24.8%
ODI 11267071 · 7,712 mi

TL* THE CONTACT OWNS A 2019 BUICK ENCLAVE. WHILE DRIVING 35 MPH, THE CONTACT BECAME DISTRACTED WHILE MAKING A RIGHT TURN AND CRASHED INTO A TELEPHONE POLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE CRASH OCCURRED IN FRONT OF THE CONTACT'S INSURANCE COMPANY WHERE THE VEHICLE WAS INSPECTED AND TOWED TO THE CONTACT'S RESIDENCE. THE FRONT END OF THE VEHICLE WAS DAMAGED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA TO FILE A COMPLA…

Look up ODI 11267071 at NHTSA ↗

11.7%
ODI 11690090

I came to a stop in the left turn lane at an intersection with a red light with the car in drive and my foot engaged on the brake to wait for the light to turn green. The car suddenly and completely died and all power was shut down. I was not able to engage the hazards. It was dark outside and I was afraid cars behind me would hit me. It was an incredibly dangerous situation with no warning. I exited the vehicle and got to the side of the road. The police arrived and were able to push the car to the side of the road as well. I opened the hood a…

Look up ODI 11690090 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

14.8%
ODI 11590885

On [XXX], 2024, a pickup truck ran a red light at 55+ miles per hour and struck the front left quarter panel of our 2023 Buick Enclave as we were pulling into an intersection. Our car was totaled with the entire front end of the car being severely damaged. The front end of the car, both quarter panels, bumper and engine compartment were crushed. - NO airbags deployed. - Both my wife and I were injured. She has a fractured vertebrae and right knee and leg hurt. I have a broken left clavicle, five broken ribs and a hematoma on my left leg.…

Look up ODI 11590885 at NHTSA ↗

114.3%
ODI 11572249

Motor vehicle accident 12/9/2023 in which I was struck from behind by fast moving vehicle, and forced into vehicle directly in front of my vehicle. No driver airbag deployment, nor did my seatbelt lock, as verified by responding officer.

Look up ODI 11572249 at NHTSA ↗

12.7%
ODI 11750304 · 14,300 mi

The contact owned a 2025 Buick Enclave. While the contact’s daughter was driving through an intersection on a green light at an undisclosed speed, a truck crashed into the front driver’s side of the vehicle. Upon impact, the air bags failed to deploy. The contact and his wife and daughter were all transported for medical attention and were checked for injuries. The contact received a CT scan and was currently undergoing physical therapy and pain management injections for back and hip injuries. The contact’s wife underwent CT scans, and the daug…

Look up ODI 11750304 at NHTSA ↗

00.0%

No examples available for this selection.

Steering
1712.9%
ODI 10487238 · 3,000 mi

TL* THE CONTACT OWNED A 2012 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL BEGAN TO ABNORMALLY PULL TO THE LEFT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN ADVISED THE CONTACT THAT AN ALIGNMENT NEEDED TO BE PERFORMED ON THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS WHERE HE WAS TOLD THAT THE FAILURE WAS UNDETECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN …

Look up ODI 10487238 at NHTSA ↗

1217.1%
ODI 10734224 · 35,000 mi

THE CAR WAS AT A LOCAL (SUMMIT,NJ) HARQUILL BROS. FOR A STANDARD OIL CHANGE. WHEN THEY BACKED UP THE CAR TO BRING IT INTO A BAY THE FRONT DRIVE SHAFT FELL OUT OF ITS YOKE TO THE GROUND. THE DAY BEFORE I FOUND A BRACKET AND BOLT IN MY DRIVEWAY AT HOME AND THOUGHT IT WAS FROM THE LANDSCAPERS MOWER. I PLAN TO GIVE THAT PART TO THE DEALER TODAY WHEN I GET THE REPAIRED CAR. I DO HAVE PICTURES OF THE PART.

Look up ODI 10734224 at NHTSA ↗

113.8%
ODI 11064302 · 18,824 mi

MY WIFE WENT TO LOCAL STORE AND PARKED THE CAR. WHEN BACKING OUT OF PARKING SPOT, SHE WAS UNABLE TO TURN STEERING WHEEL !!!!. IT HAPPENED ON 12JAN2017 WITH ONLY 18,824 TOTAL MILES. CAR HAD TO BE LOADED AND HAULED TO LOCAL DEALER DUE TO STEERING FAILURE. AND THE CAUSE WAS, I QUOTE OR COPY FROM DEALER WORK ORDER INSPECTED AND FOUND BELT HANGING LOOSE ON ENGINE. FOUND IDLER PULLEY BOLT BROKEN AND PULLEY LAYING LOOSE EXTRACTED BROKEN BOLT FROM BLOCK. TAPPED THREADS TO ENSURE NONE DAMAGE {END OF COPY} WHAT HAPPENS HERE IN AZ DRIVING IN THE MT…

Look up ODI 11064302 at NHTSA ↗

127.0%
ODI 10820509

BOUGHT VEHICLE SEPTEMBER 7, 2015. VEHICLE FROM VERY START HAD VIBRATION, WIND TUNNEL SOUND, AND SHIMMY IN STEERING AT HIGHWAY SPEEDS. DRIVE VEHICLE FOR LONG PERIOD OF TIME YOU GET A HEADACHE. AFTER MANY ATTEMPTS DEALER COULD NOT FIX THIS. DEALERS ATTEMPTS TO REPAIR DROVE THREE OTHER ENCLAVES WHICH HAD SAME PROBLEM AND GMC ACADIA WITH SAME PROBLEM. TOLD THIS IS NORMAL FOR VEHICLE. I TRIED TO RETURN VEHICLE FOR MY TRADE IN. THEY SAID NO. GM DISTRICT REP. ALSO SAID VEHICLE IS NORMAL. I AM STUCK WITH THIS VEHICLE. GM KNOWS THEY HAVE PROBLEMS BUT D…

Look up ODI 10820509 at NHTSA ↗

32.1%
ODI 11098619 · 57,000 mi

I HAVE A 2016 BUICK ENCLAVE - THE HAVE EXCEEDED MY WARRANTY BY APPROXIMATELY BY APPROXIMATELY 7,000 MILES NOTICED THAT THE VEHICLE HAD BEGUN MAKING SQUEALING SOUND MAINLY WHEN TURNING. TOOK IT TO MY LOCAL MECHANIC AND HE CONFIRMED A LEAK FROM THE POWER STEERING HOSE. HE FOUND THAT THERE IS A PUBLISHED SERVICE BULLETIN REGARDING THE ISSUE. I FEEL THIS SHOULD BE COVERED UNDER A WARRANTY OR A RECALL.

Look up ODI 11098619 at NHTSA ↗

21.1%
ODI 11374379 · 27,200 mi

POWER STEERING STOPS FUNCTIONING WHILE DRIVING AND ATTEMPTING TO MAKE A TURN, RESULTING IN A LIKELY CAR ACCIDENT. DRIVING IN CITY MAKING ANY KING OF TURN EITHER LEFT OR RIGHT. THIS HAS HAPPENED TWICE ALREADY. ROUGH IDLE WHEN ENGINE IS COLD.

Look up ODI 11374379 at NHTSA ↗

23.1%
ODI 11610932

The car shuts off at random when coming out of autostop, the car will disable power steering when coming out of autostop to make turns making it difficult to turn the steering wheel. Coming out of autostop is typically when you are trying to go or make a turn. This has been an ongoing issue that happens often. The issues began around 60k miles.

Look up ODI 11610932 at NHTSA ↗

37.1%
ODI 11511638

Traveled and car begin to shake when I got to destination. The shift gears lights started going from neutral to Low gear and my speed began to drop down even when I was accelerating. The engine light came on and the stabilitrak light was on during times I stop at lights or stop lights only when in traffic but not on the highway. After seen by an auto service dealer, the stabilitrak light still comes on during stops at the light or stop signs and hesitation to accelerate with a heaviness to steer. There appears to be a dragging or pull when acce…

Look up ODI 11511638 at NHTSA ↗

35.1%
ODI 11575060

Steering wheel repeatedly locks while turning followed by loss of power steering. Also accompanied by warning messages such as "Service ESC", "Park Assist Off", "Steering Assist is Reduced Drive with Care", as well as the stability control and stability control off lights. Began in October 2023. Brought in to dealership 4 times in 5 months (waiting on loaner availability to bring in for a 5th time) and still not repaired. Dealership unable to replicate problem but finds error codes when diagnosing. Below is a summary of each visit to "fix…

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14.0%
ODI 11430863

This car crosses the line before the lane keep assist does anything. The car nearly hit an oncoming car. I asked the Koons Tysons Buick Service rep about it and he said he has heard this from a number of people but noting has been done. It seems like a software patch is necessary to make this safe.

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00.0%

No examples available for this selection.

14.8%
ODI 11668017

In Driver info center messages displayed are ESC “this is anti lock cracking system not working”. Steering assist reduced “this is lane departure steering assist not working” Parking brake. “not working” Also cruise control is not working Buick service tells me this has happened often enough in other vehicles that there is a repair bulletin on it. Also the initial cost to repair is $3000 + if this bulletin repair fixes the problem if not there would be more costs. This vehicle is within the 36 month bumper to bumper warranty period but h…

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114.3%
ODI 11610984

I own a 2024 Buick Enclave Avenir the steering wheel has a Whining Noise when vehicle is in motion or standing when turning the steering wheel. The Air Bag is in the steering wheel I am concerned if there is a problem with the steering wheel if the Air Bag could eject from the steering wheel causing an accident when vehicle is in motion. Took it to my dealership following is an E-mail sent to me. Even though it's built in late 2023 it's a 2024. So that bulletin doesn't pertain to your vehicle, but I will ask today if there is a 2024 Buick Encl…

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12.7%
ODI 11740224

Driving at 30mph and all the dashboard lights turned on and all the warnings kept popping on the dashboard and 30 seconds later the brakes were not working when I was approaching a busy intersection. I was able to pump the brakes and stop the vehicle and put it in park and the vehicle shut off and nothing would work - not even the hazard lights. The vehicle is currently at the dealership being assessed.

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00.0%

No examples available for this selection.

Engine
2418.2%
ODI 10577833 · 33,098 mi

MY CAR HAS HAD TO BE TOWED TWICE DUE TO FAILURE TO START. IT WILL CRANK THEN THE ENGINE LIGHT WILL COME ON AND WILL NOT CRANK ANYMORE. HAS BEEN AT SHOP TWO TIMES EACH TIME A WEEK WITH NO ANSWER TO WHY. *TR

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1420.0%
ODI 10983876 · 73,000 mi

I PURCHASE THIS VEHICLE USED FROM HENNESSEY BUICK DEALERSHIP 9 MONTHS AGO AS CERTIFIED USED CAR. MAY 4 TRAVELING ON INTERSTATE 75 NORTH, AT SIXTY FIVE MILES PER HOUR/THE TRANSMISSION GIVE A LOUD BAND SOUND AND THE CAR STOPPED IN MIDDLE OF HIGHWAY. WITH TRAFFIC TRAVELING BOTH WAYS. THE DRIVE TRAIN STOP PULLING. HAD CAR TOWED BACK TO HENNESSEY AND WAS TOLD THAT THE TRANSMISSION BLEW UP ALONG WITH THE ENGINES THIS CAR COST ME $ 32, AND I BELIEVE THAT GANG SHOULD REPLACE THIS CAR BECAUSE I FEEL LIKE THE VEHICLE WAS UNSAFE AND CAUSED GREAT DANG…

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175.8%
ODI 10664521 · 888 mi

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE'S PRESSURE INCREASED AND CAUSED THE CONTACT'S EARS TO HURT. THE CONTACT NOTICED A BURNING ODOR COMING FROM THE VEHICLE. THE FAILURE OCCURRED ON TWO OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 888.

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127.0%
ODI 10861672 · 8,000 mi

TL* THE CONTACT OWNS A 2015 BUICK ENCLAVE. WHILE THE VEHICLE WAS IDLING IN THE DRIVEWAY, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE ACCELERATED. THE VEHICLE DROVE THROUGH A NEIGHBOR'S DRIVEWAY AND YARD. THE CONTACT MANAGED TO PLACE THE GEAR IN NEUTRAL AND THEN IN PARK. THE ENGINE CONTINUED TO REV WHILE IN PARK. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT NOTIFIED A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT NOTHING WAS WRONG WITH THE VEHICLE AND THERE WERE NO RECALLS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT HAD …

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96.4%
ODI 10821026 · 4,000 mi

TL* THE CONTACT OWNS A 2016 BUICK ENCLAVE. WHILE DRIVING 15 MPH, THE VEHICLE MADE AN ABNORMAL NOISE WHEN ACCELERATING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THEY COULD NOT DUPLICATE THE SOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000.

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52.8%
ODI 11162678 · 15,000 mi

TL* THE CONTACT OWNS A 2017 BUICK ENCLAVE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED AND DECELERATED AND THE SERVICE STABILITY TRACK INDICATOR ILLUMINATED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO DEARTH CHRYSLER DODGE JEEP RAM [phone removed], LOCATED AT 602 8TH ST, MONROE, WI 53566) TO BE DIAGNOSED, BUT THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SENT AN ENGINEER TO THE SAME DEALE…

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1320.0%
ODI 11124322 · 3,500 mi

TL* THE CONTACT OWNS A 2018 BUICK ENCLAVE. WHILE THE VEHICLE WAS AT A STOP, IT STALLED AND HESITATED TO MOVE. THE CONTACT STATED THAT THE AUTOMATIC STOP FEATURE ON THE VEHICLE CAUSED THE FAILURE. THE VEHICLE WAS TAKEN TO CANNON CHEVROLET BUICK CADILLAC (100 N THACKER LOOP, OXFORD, MS 38655, [phone removed]) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS BUILT WITH THE AUTOMATIC STOP FEATURE AND THERE WAS NO REMEDY TO REPAIR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TH…

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1228.6%
ODI 11193521 · 1,245 mi

NOTE: MILEAGE IS 1240 MILES, JUST PURCHASED THREE MONTHS AGO WITH 54 MILES ON IT AND SHIPPED TO GERMANY (DOD CIVILIAN). WHILE IN EUROPE, I AM USING THE VEHICLES' "METRIC" SETTING (KPH VERSUS MPH), WHICH SWITCHES THE SPEEDOMETER TO READ KPH AND AUTO TUNES THE ENGINE TO THE APPROPRIATE LEVELS TO MATCH KPH. I HAVE BEEN DRIVING THIS VEHICLE FOR THE LAST THREE WEEKS UNTIL THE ISSUE HAPPENED LAST NIGHT AROUND 1830 HOURS CET. ISSUE: WHILE ACCELERATING AND TUNING LEFT FROM A STOP (STOP LIGHT WITH THE CITY), THE ENGINE SUDDENLY LOSS POWER THEN …

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1627.1%
ODI 11559912

The mounting bracket on the front exhaust pipe separates from the pipe. This issue has been identified on 2019 and 2021 models and special coverage adjustment N212356540 Front Exhaust Pipe has been issued. The same exact defect has occured to my 2020 model Enclave.

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28.0%
ODI 11421887

This vehicle has an auto stop start feature that the dealer refuses to override. The problem is that if you are stopped to make a left turn, the engine stops. When you need to go when there is a break in traffic, there is a hesitation to get going just when you need instant power. Also at stop lights or signs you tend to keep tapping the brake to keep it running resulting in a dangerous situation. Also if you are stopped and forget and get out of the car, it can start up and run into something. I just want the ability to disable this dangero…

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323.1%
ODI 11473357

Engine revving, would not shift even after taking my foot off the accelerator. Had to pull over and shut the car off. After restart, it was very hard shifting but the engine wasn't revving, Engine light stayed on. Engine revved between 3,500-4,500 rpms without shifting. The car can be very jerky when accelerating from a stop and shifting the first time or two.

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29.5%
ODI 11537125

Vehicle lost power and stalled on interstate hwy 07/29/2023. GM dealer Heartland Chevy in Liberty MO. Repaired replacing fuel tank and sensor due to failed sensor in tank. 08/08/2023 Vehicle again for 2nd time rough idling and staling out several times on hwy. Currently at dealer who diagnosed with fuel sensor issue and still at dealer. Vehicle has approx. 20,000 miles 2023 Buick Enclave.

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228.6%
ODI 11581480

DRIVING ON THE INTERSTATE AT APPROX. 70 MPH WHEN THE VEHICLE MADE A LURCH FORWARD MOTION. THE VEHICLE LOST POWER.WE WERE NEAR A EXIT RAMP AND COAST TO THE INTERSECTION. VEHICLE WOULD START BUT WOULD NOT SHIFT OUT OF PARK. WE COULD NOT MOVE THE VEHICLE. IT WOULD NOT EVEN GO INTO NEUTRAL TO PUSH THE VEHICLE TO SAFETY. THE POLICE WERE CALLED TO DIRECT TRAFFIC, WHILE WAITING FOR A TOW TRUCK. WE ATTEMPTED TO RESTART THE VEHICLE SEVERAL TIME SO WE COULD IT IN NEUTRAL DURING THE NEXT 45 MINUTES . THE POLICE HAD TO LEAVE AND MADE A FINAL TRY TO PUT TH…

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410.8%
ODI 11706976

What component or system failed or malfunctioned, and is it available for inspection upon request? The engine and/or powertrain system catastrophically failed while the vehicle was in motion on the freeway. The vehicle lost power, shut down, and became disabled. The vehicle is currently in the possession of the Buick dealership and is available for inspection upon request. How was your safety or the safety of others put at risk? The failure occurred while driving my husband and children in fast-moving freeway traffic. The vehicle suddenly lo…

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150.0%
ODI 11747495

Driving home from work on interstate, 2 month old 2026 Buick enclave jolted and shut off completely while going 65mph. Barely pulled over safely to the left side (Oklahoma drivers). Restarted car, check engine light illuminated with messages of reduced engine power (limp mode up to 35mph) while stuck on highway, traction control and esc disabled. Was able to get off highway and limp to nearest GM dealer. They performed diagnostics 3 days later and replaced the fuel rail pressure sensor. It did not fix it. More codes according to dealer and they…

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Power Train
139.8%
ODI 10596815 · 15,990 mi

I STOPPED AT A RED LIGHT ON A HILL AND WHEN I TOOK MY FOOT OFF THE BRAKE THE VEHICLE STARTED TO ROLL BACKWARDS.IT WOULD ROLL BACKWARD WHEN IT WAS IN DRIVE. I ALMOST HIT THE CAR BEHIND ME. THEN I WENT OUT OF TOWN AND TESTED IT ON OTHER HILLS AND IT DID THE SAME THING. WHEN I WAS GOING DOWNHILLI STOPPED AND I PUT IT IN REVERSE AND IT ROLLED FORWARD. WHEN I WAS GOING UPHILL IN DRIVE AND STOPPED AND TOOK MY FOOT OFF THE BRAKE IT WOULD ROLL BACKWARD UNTIL I PUT MY FOOT ON THE BRAKE AND AS SOON AS I CAME TO A STOP AND TOOK MY FOOT OFF THE BRAKE IN W…

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1420.0%
ODI 10651265 · 28,000 mi

04/24/2014 3:56PM OUR 2013 ENCLAVE SUDDENLY WENT INTO REDUCED ENGINE POWER MODE WHILE TRAVELING ON THE INTERSTATE AT SPEEDS OF 65-70 WHEN SUDDENLY SPEED WAS REDUCED TO 35-45MPH. MY WIFE ALMOST GOT REAR ENDED. SHE CONTACT ONSTAR FOR DIAGNOSTICS BUT THEY COULD NOT SEE ANY ISSUE WITH THE VEHICLE. (NOT ISSUES OR DIAGNOSTIC CODES FOUND) WHEN THIS HAPPENED THE SERVICE STABILITRAK LIGHT LIT, TRACTION OFF LIGHT LIT, FLASHING SERVICE ENGINE SOON LIGHT LIT. CAR RUNNING ROUGH AND WENT INTO POWER REDUCED MODE WITH SUDDEN REDUCED SPEED WHILE DRIVING ON HW…

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217.2%
ODI 10607427

I PUT THE CAR AT 'N' GEAR POSITION, BUT THE CAR WENT BACKWARD. I STOPPED THE CAR, TOOK OUT THE KEYS, AND RESTARTED. THE SECOND TIME, ABOUT 2 MONTHS AFTER THE FIRST INCIDENT, THE CAR STARTED TO ROLL WHEN I PUT THE CAR AT 'P' GEAR POSITION. *TR

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42.3%
ODI 11091440

I PURCHASED THIS VEHICLE SEPTEMBER 2015 FROM CARMAX IN CHARLOTTESVILLE, VA. SINCE THAT PURCHASE, I HAVE KEPT UP ALL THE ROUTINE MANTAINANCE ON A SCHEDULE FROM OIL CHANGES, ALL FLUIDS, TIRE ROTATIONS. APRIL 21, 2016, MY FIRST RATHER LARGE EXPENSE, "ENGINE CHECK'. I AM HEARING A NOISE IN THE FRONT END. WARRANTY PAID A PORTION OF THIS ISSUE AND I PAID THE BALANCE. THE SERVICE DEPARTMENT INSTALLED N STRUT, N NUT, INSULATORS AND BEARINGS. AND THE DRIVER SEAT TRIM CRACKED AND BROKE. (1ST TIME); NEXT ISSUE IS A TOTAL WARRANTY ISSUE THAT INCLUDED REPL…

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96.4%
ODI 10905913 · 644 mi

I WAS DRIVING WITH MY FAMILY IN OUR NEW 2016 BUICK ENCLAVE WHEN I WENT TO PASS SOMEONE ON A CITY STREET AND THE ENGINE WENT INTO FULL ACCELERATION. I PUT MY FOOT ON THE BRAKES AS HARD AS I COULD BUT IT DID NOT STOP THE VEHICLE. I HAD TO PUT IT INTO NEUTRAL AND TURN OFF THE IGNITION AND COAST TO THE SIDE OF THE ROAD. LUCKLY THERE WEREN'T MANY CARS AROUND ME AT THE TIME. I WAS UNABLE TO GET THE VEHICLE STARTED RIGHT AWAY AND I NOTIFIED ON STAR SOS AND THEY NOTIFIED THE POLICE. IT WAS TOWED TO A BUICK DEALER WHERE THEY ARE LOOKING AT IT NOW. THIS …

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42.2%
ODI 11162678 · 15,000 mi

TL* THE CONTACT OWNS A 2017 BUICK ENCLAVE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED AND DECELERATED AND THE SERVICE STABILITY TRACK INDICATOR ILLUMINATED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO DEARTH CHRYSLER DODGE JEEP RAM [phone removed], LOCATED AT 602 8TH ST, MONROE, WI 53566) TO BE DIAGNOSED, BUT THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SENT AN ENGINEER TO THE SAME DEALE…

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1421.5%
ODI 11081537 · 200 mi

TL* THE CONTACT OWNS A 2018 BUICK ENCLAVE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS IN REVERSE, THE VEHICLE ROLLED FORWARD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE SUSS BUICK GMC DEALER [phone removed], 1301 S HAVANA ST, AURORA, CO 80012) WHERE THE TECHNICIAN TEST DROVE THE VEHICLE AND STATED THAT THE VEHICLE PERFORMED AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS ABOUT 200.

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1638.1%
ODI 11218167 · 1,500 mi

TRAVELING AT HIGHWAY SPEEDS CAR SUDDENLY SHIFTED ITSELF INTO NEUTRAL AND COULD NOT BE ENGAGE BACK TO ANY DRIVE GEARS. BRAKES WERE INOPERABLE AND ACCELERATOR WAS IN OPERABLE. FINALLY CAME TO A STOP BY COASTING TO THE SHOULDER AND WAITING FOR SPEED TO DROP FAR ENOUGH TO GET VEHICLE TO GO INTO PARK.

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915.3%
ODI 11330057 · 600 mi

I BOUGHT A 2020 BUICK ENCLAVE, (OWNED BY GMC) WITH 6 MILES ON IT, 1 WEEK AGO. YESTERDAY THE CHECK ENGINE LIGHT CAME ON AND THE CAR STARTED JERKING ANYTIME THE TRANSMISSION SWITCHED GEARS. I CALLED TO TRY TO GET IT IN TO A CERTIFIED BUICK DEALERSHIP TO BE LOOKED AT AND NOWHERE CAN GET IT IN FOR 3-5 DAYS AND NONE OF THE DEALERSHIPS WILL GIVE A LOANER CAR UNTIL THE TIME OF THE VEHICLE APPOINTMENT. I CONTACTED BUICK DIRECTLY REGARDING THIS AND THEY TOLD ME THE SAME THING, THAT WE CAN'T GET A SAFE DRIVING VEHICLE, UNTIL THE ONE WE HAVE CAN BE LOOKED…

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28.0%
ODI 11483900

AWD has vibration at highway speeds when engaged

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17.7%
ODI 11473357

Engine revving, would not shift even after taking my foot off the accelerator. Had to pull over and shut the car off. After restart, it was very hard shifting but the engine wasn't revving, Engine light stayed on. Engine revved between 3,500-4,500 rpms without shifting. The car can be very jerky when accelerating from a stop and shifting the first time or two.

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14.8%
ODI 11761869 · 30,000 mi

The contact owns a 2023 Buick Enclave. The contact stated that while driving 70 MPH, the transmission unexpectedly downshifted to 3rd gear and the vehicle decelerated. The contact stated that the vehicle went into LIMP Mode. Additionally, the computer system took control of the vehicle. The contact stated that the failure had occurred while driving in the center lane on a busy highway. The vehicle was driven to a safe location. The vehicle was towed to the dealer and was diagnosed with transmission failure. The contact was informed that the tra…

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114.3%
ODI 11581480

DRIVING ON THE INTERSTATE AT APPROX. 70 MPH WHEN THE VEHICLE MADE A LURCH FORWARD MOTION. THE VEHICLE LOST POWER.WE WERE NEAR A EXIT RAMP AND COAST TO THE INTERSECTION. VEHICLE WOULD START BUT WOULD NOT SHIFT OUT OF PARK. WE COULD NOT MOVE THE VEHICLE. IT WOULD NOT EVEN GO INTO NEUTRAL TO PUSH THE VEHICLE TO SAFETY. THE POLICE WERE CALLED TO DIRECT TRAFFIC, WHILE WAITING FOR A TOW TRUCK. WE ATTEMPTED TO RESTART THE VEHICLE SEVERAL TIME SO WE COULD IT IN NEUTRAL DURING THE NEXT 45 MINUTES . THE POLICE HAD TO LEAVE AND MADE A FINAL TRY TO PUT TH…

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38.1%
ODI 11719562

While slowing down with foot of accelerator, to stop at an intersection, the rear wheel’s momentarily locked up.

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150.0%
ODI 11747495

Driving home from work on interstate, 2 month old 2026 Buick enclave jolted and shut off completely while going 65mph. Barely pulled over safely to the left side (Oklahoma drivers). Restarted car, check engine light illuminated with messages of reduced engine power (limp mode up to 35mph) while stuck on highway, traction control and esc disabled. Was able to get off highway and limp to nearest GM dealer. They performed diagnostics 3 days later and replaced the fuel rail pressure sensor. It did not fix it. More codes according to dealer and they…

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Electrical System
1914.4%
ODI 10552412 · 8,000 mi

TL* THE CONTACT OWNS A 2012 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE TURN SIGNALS FAILED TO EMIT A CLICKING NOISE WHEN ENGAGED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWICE WHERE THE RADIO AND INSTRUMENT PANEL WERE REPLACED AT DIFFERENT TIMES. THE FAILURE PERSISTED AFTER EACH REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.

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1217.1%
ODI 10579737 · 1,000 mi

WE LEASED A 2013 BUICK ENCLAVE IN DEC. 2012. EVER SINCE WE'VE HAD THE VEHICLE WE HAVE HAD AN ISSUE WITH THE ENTERTAINMENT/NAVIGATION CENTER. THE UNIT SHORTS OUT WHEN WE ARE BACKING UP THE VEHICLE, USUALLY WHEN WE ARE GOING BACK AND FORTH TO PARK IN OUR GARAGE. SOMETIMES IT SHUTS DOWN WITH A LOUD "POP" WHICH IS VERY UNSETTLING. WHEN THIS HAPPENS THE BACKUP CAMERA SHUTS DOWN AS WELL. WE HAVE TO RESTART THE SYSTEM BEFORE IT WORKS AGAIN. THIS HAPPENS SEVERAL TIMES A MONTH AND SOMETIMES SEVERAL TIMES A WEEK.

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268.9%
ODI 10662713

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V614000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD EXPERIENCED A FAILURE. UPDATED 01/15/15*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. THE CHASSIS ELECTRICAL AND THE FUEL MODULE WAS REPLACED. UPDATED 10/5/2015 *JS

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148.2%
ODI 10817100

TL* THE CONTACT OWNS A 2015 BUICK ENCLAVE. THE CONTACT STATED THAT THERE WAS AN ABNORMAL ODOR OF FUMES EMITTING INTO THE INTERIOR OF THE VEHICLE WHEN THE VENT CONTROLS HAD BEEN USED FROM A/C TO HEAT. THE CONTACT NOTICED THAT UPON THE WEATHER CHANGE WHEN THE HEAT WAS ACTIVATED, THE ODOR WAS GETTING PROGRESSIVELY WORSE. THE VEHICLE WAS TAKEN TO TWO DEALERS, WHO WERE NOT ABLE TO REPLICATE THE FAILURE. THE VEHICLE WAS TAKEN TO A THIRD DEALER WHO WAS ABLE TO PROVIDE A DIAGNOSIS AND THEY CHANGED AN AIR FILTER BUT THE FAILURE CONTINUED WITH A RANDOM U…

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75.0%
ODI 10905913 · 644 mi

I WAS DRIVING WITH MY FAMILY IN OUR NEW 2016 BUICK ENCLAVE WHEN I WENT TO PASS SOMEONE ON A CITY STREET AND THE ENGINE WENT INTO FULL ACCELERATION. I PUT MY FOOT ON THE BRAKES AS HARD AS I COULD BUT IT DID NOT STOP THE VEHICLE. I HAD TO PUT IT INTO NEUTRAL AND TURN OFF THE IGNITION AND COAST TO THE SIDE OF THE ROAD. LUCKLY THERE WEREN'T MANY CARS AROUND ME AT THE TIME. I WAS UNABLE TO GET THE VEHICLE STARTED RIGHT AWAY AND I NOTIFIED ON STAR SOS AND THEY NOTIFIED THE POLICE. IT WAS TOWED TO A BUICK DEALER WHERE THEY ARE LOOKING AT IT NOW. THIS …

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63.4%
ODI 11030274 · 250 mi

OUR VEHICLE WAS SHIFTED IN REVERSE TO BACK OUT OF A PARKING SPACE. ENGINE WAS ON, ALL CONTROLS NORMAL, NO WARNING LIGHTS, ETC. AS WE BACKED OUT OF OUR PARKING SPACE ALL OF A SUDDEN THE GAS AND BRAKE PEDALS LOCKED UP AND COULD NOT BE MOVED. THE CAR SLOWLY ROLLED BACKYARDS DUE TO SLIGHT INLCINE. I QUICKLY SHIFTED BACK TO PARK, TURNED OFF THE CAR AND WAITED A MINUTE BEFORE RESTARTING. ALL SEEMED FINE. 2.5 WEEKS LATER, THE SAME EXACT THING HAPPENED AGAIN. MY WHOLE FAMILY WAS IN THE VEHICLE THE FIRST TIME AND AFTER ONLY 4 DAYS OF OWNERSHIP AS A BRAN…

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913.8%
ODI 11132424 · 1,600 mi

I WAS STOPPED AT AN INTERSECTION AT A TRAFFIC LIGHT & WHEN THE LIGHT TURNED GREEN, I TURNED LEFT & I'M UNCERTAIN IF MY EMERGENCY BRAKES KICKED ON OR IF MY CAR SIMPLY STALLED OUT, BUT MY CAR SUDDENLY WOULD NOT MOVE. MY PURSE, IN THE PASSENGER SEAT FLEW FORWARD & HIT THE FLOOR OF THE VEHICLE. THE CAR BEHIND ME AT THE LIGHT NEARLY REAR ENDED ME, BUT FORTUNATELY DID NOT. WE BROUGHT THE VEHICLE TO JIM ELLIS BUICK TO BE SERVICED, BUT THEY SAID IT APPEARED FINE & WAS CONFUSED. I DEFINITELY WAS NOT IN ANY DANGER OF HITTING ANYTHING WHEN TURNING AT THE …

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1126.2%
ODI 11231900 · 70 mi

AFTER THE VEHICLE IS STARTED, WITH THE ENGINE RUNNING, IF A DOOR IS CLOSED OR OPENED/CLOSED ANYTHING PLUGGED INTO THE AUX OUTLET WILL SHORT OUT AND RESET (I.E. RADAR DETECTOR WILL REBOOT AS IF POWER SUPPLY WAS INTERRUPTED) AND/OR IF THE FACTORY INSTALLED DVD PLAYERS ARE POWERED ON, THEY WILL TURN OFF. DOES NOT QUALIFY UNDER THE LEMON LAW BECAUSE GM HAS BEEN INVESTIGATING A SIMILAR ISSUE SINCE 01/24/2019 WITH NO CURRENT RESOLUTION OR PATH FORWARD. GM ADVISES DEALERS TO ATTEMPT NO REPAIRS AT THIS TIME AND EXPECT THE CONSUMER TO "LIVE" WITH A PO…

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1016.9%
ODI 11456018

OnStar system and WiFi intermittently do not work, was told that this is a known issue when radio is being used, no fix. In my case radio was not being used, so this does not apply. Seat/mirror position memory gradually changes over time. Does not recognize that exit function has been turned off. Signal lights randomly flash (without indicator on dash flashing) when car is at idle & mirrors are folded. Tire Pressure monitoring system, not accurate and will notify driver that tires are underpressured by 10lb or more. Dealership reset them an…

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624.0%
ODI 11573738

The rear switch on our tailgate has failed and it allows the tailgate to open/close randomly on its own while the vehicle is locked even. I contacted Buick about the problem and they said didn’t care, but this can happen while the vehicle is moving down the road as well as when parked. It’s not necessarily a typical safety issue that are normally recalled for, but it does pose significant safety issues if you want your car to be locked and you come back from the store and it’s not and people are free to break it or if it were to happen while mo…

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215.4%
ODI 11697817

I have been the owner of this vehicle almost 6 months. My headlights and brake lights do not currently work because of what was diagnosed as electrical failure at the Buick dealership. There are no warranties for this issue specifically aside from the 36,000/3 year warranty which is expired. The dealership mechanics don’t know how to fix this issue and informed me it could be thousands. It poses an extreme safety risk and prevents me from being able to drive my car at any point requiring headlights. I’ve been given a warning from an officer as …

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29.5%
ODI 11632704

The infotainment system locks up. Its like all features are on mute. I can't use phone, radio, contact onstarr or use navigation system I have a heart condition, when this freezes I have no way to reach help. The dealership has tried multiple fixes, they say they are just seller, GM is the manufacturer. GM no longer takes my calls. They have blocked all my numbers. There is no warning, it just stops working GM suggests I turn off vehicle, get out wait 20 minutes and the system should reset, I have tried to disconnect my phone from bluetooth a…

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00.0%

No examples available for this selection.

821.6%
ODI 11621571 · 800 mi

The contact owns a 2025 Buick Enclave. The contact stated that while operating the vehicle, the display screen intermittently malfunctioned and only a black image was displayed. During the failure, several safety features were unavailable to the driver. The speedometer, fuel gauge, TPMS, and the backup camera were unavailable. The vehicle was taken to the local dealer who reprogrammed the display unit, but the failure reoccurred intermittently. The manufacturer was notified of the failure. The failure mileage was 800.

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00.0%

No examples available for this selection.

Unknown Or Other
1914.4%
ODI 10915699 · 63,200 mi

GM HAD RECALL ON POWER LIFT GATE WERE STRUTS WERE FAILING AND FALLING DOWN ON PEOPLE DECEMBER 2015 THEY DIDN'T REPLACE STRUTS(SAID THEY WERE GOOD)AND JUST REPOSITIONED THEM(BAND AID FIX)MY WIFE WAS HIT WITH LIFT GATE IN THE BACK(LIFTGATE CAME CRASHING DOWN).I TOOK IT TO DEALER FOR THEM TO FIX.I WAS TOLD THAT SINCE THE FIXED THEY DID IN DEC 2015 LASTED MORE THAN 90 DAYS THEY WEREN'T LIABLE TO REPAIR IT.GM DOESN'T CARE ABOUTR THE HEALTH AND SAFETY OF THEIR CUSTOMERS.THEY SHOULD BE MADE LIABLE TO FIX AND REPLACE THE GAS STRUTS ON THESE POWER LIFT …

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811.4%
ODI 10991766 · 68,271 mi

I PURCHASED THIS VEHICLE ON 05/25/2017. I NOTICED THAT NIGHT THAT THE SERVICE AIR BAG LIGHT KEPT COMING ON. I LOOKED IT UP AND FOUND THAT SOME OF THESE MODELS HAD RECALLS ON THE AIR BAG SYSTEM. I AM TRYING TO FIND OUT IF THERE IS A RECALL(S) ON THIS VEHICLE AND IF SO HAVE THEY BEEN RESOLVED OR HOW DO I GET THEM RESOLVED?

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124.1%
ODI 10717235 · 15,000 mi

PASSENGER SIDE FRONT WINDOW DEVELOPED A STRESS CRACK. THE CRACK BEGINS UNDERS THE COVER FOR THE REARVIEW MIRROR AND EXTENDS UPWARDS ABOUT 1/3 OF THE WAY DOWN WINDOW AND TERMINATES AT THE TOP EDGE OF THE GLASS. THE CRACK HAPPENED WHILE DRIVING AND THERE WERE NO STRIKES TO THE SIDE WINDOW. APPEARS TO BE A FAULTY PIECE OF GLASS. I HAVE SINCE OBSERVED ANOTHER BUICK ENCLAVE WITH THE PASSENGER SIDE FRONT WINDOW CRACKED IN THE EXACT SAME LOCATION WITH THE SAME CRACK PATTERN

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137.6%
ODI 10790275 · 20,300 mi

THE LANE DEPARTURE WARNING DOES NOT DOES NOT ACTIVATE UNTIL THE VEHICLE IS 12" OR SO INTO THE ON-COMING TRAFFIC LANE. THIS DELAY COULD BE TO LATE TO WARN THE DRIVER OF AN IMPENDING COLLISION. THIS HAPPENS ONLY WHEN THE LEFT SIDE (DRIVER'S SIDE) CROSSES INTO THE OTHER LANE. THE PASSENGER SIDE WORKS PERFECTLY. THIS HAPPENS ON ALL STREETS, HIGHWAYS, EXPRESS WAYS AT 35MPH OR HIGHER. GM HAS NO WAY TO RE-CALIBRATE THE SYSTEM SENSITIVITY.

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75.0%
ODI 10909587 · 5,500 mi

BROUGHT THE CAR IN EARLIER THIS YEAR BECAUSE THE CAR WAS STALLING. THEY TOLD ME IT MAY HAVE BEEN A LOSE CABLE, BUT LIKELY WAS NOTHING. IN THE LAST 3 WEEKS THE CAR HAS STALLED 3 TIMES WITH MY KIDS IN THE CAR. I BROUGHT THE CAR IN 3 DAYS AGO AND THEY LOOKED AT IT AND SAID NOTHING WAS WRONG WITH IT. YESTERDAY IT STALLED AGAIN AND MY WIFE CAME VERY CLOSE TO GETTING REAR-ENDED WITH THE KIDS IN THE CAR. THIS IS A CAR THAT IS 1 YEAR OLD WITH 5.500 MILES ON IT. THIS SHOULD NOT BE HAPPENING AND THE CAR COMPANY IS NOT HELPING ME WITH THIS. HELP!

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63.4%
ODI 11054456 · 3,000 mi

AT SLOW SPEED JUST STARTING AWAY FROM TRAFFIC LIGHT IN BROWNSVILLE TX, THE SUNROOF EXPLODED. GM SAYS NOT WARRANTY ISSUE

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812.3%
ODI 11119929 · 200 mi

PREMIUM PACKAGE COMES WITH SAFETY ALERTS. HOWEVER THREE OF THE ALERTS DO NOT PROVIDE ANY OF THE SAFETY FUNCTION DESCRIBED. FRONT COLLISION ALERT - HAVE HAD THREE EMERGENCY BRAKING SITUATIONS AND IN ALL THREE WHERE THE RED BEEPING ALERT IN THE DASH DID NOT FUNCTION. TESTED BY GM ENGINEER AND HE COULD NOT MAKE IT WORK AT OVER 20 MPH. ICONS IN INSTRUMENTION LIGHT UP SO IT IS SEEING CARS BUT NO WARNING AT STATED. FRONT PEDESTRIAN ALERT - SIMILAR TO ABOVE, CAR IS SEEING PEDESTRIAN BECAUSE ICONS LIGHT UP GREEN AND AMBER BUT FLASHING RED AND BEEPIN…

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921.4%
ODI 11231900 · 70 mi

AFTER THE VEHICLE IS STARTED, WITH THE ENGINE RUNNING, IF A DOOR IS CLOSED OR OPENED/CLOSED ANYTHING PLUGGED INTO THE AUX OUTLET WILL SHORT OUT AND RESET (I.E. RADAR DETECTOR WILL REBOOT AS IF POWER SUPPLY WAS INTERRUPTED) AND/OR IF THE FACTORY INSTALLED DVD PLAYERS ARE POWERED ON, THEY WILL TURN OFF. DOES NOT QUALIFY UNDER THE LEMON LAW BECAUSE GM HAS BEEN INVESTIGATING A SIMILAR ISSUE SINCE 01/24/2019 WITH NO CURRENT RESOLUTION OR PATH FORWARD. GM ADVISES DEALERS TO ATTEMPT NO REPAIRS AT THIS TIME AND EXPECT THE CONSUMER TO "LIVE" WITH A PO…

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1220.3%
ODI 11363339

REAR SUNSHADE CLIP HAS BROKEN TWICE IN THE 5 MONTHS.

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416.0%
ODI 11398571

I JUST BOUGHT A NEW 2021 BUICK ENCLAVE AND THERE IS A NOISE COMING FROM THE WINDSHIELD OR THE WINDOW. SOUNDS LIKE MY WINDOW IS CRACKED. HOWEVER, WHEN I TRY TO LET UP THE WINDOW, THE WINDOW DOESN'T MOVE AND SOUND IS STILL THERE. THE NOISE IS THERE FROM ABOUT 45 MPG AND UP.

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215.4%
ODI 11560383

A known defect that was previously addressed in a previous recall on the 2019 model year is still occurring on 2022 Buick Enclaves with no repair offered by GM. The defect causes a large hole to form in the exhaust pipe between the exhaust manifold and the muffler which could leak Carbon Monoxide into the passenger compartment and cause decreased engine performance. In the attached pictures the defect hole noted in the recall exactly matches the hole in the 2 pictures of the underside of my car in the exact same spot is the previous recall iden…

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314.3%
ODI 11494513

As my husband was backing out of the garage to the East and turning the back end to the North so we could head forward out of our drive which is on a curve, the car accelerated and the brakes would not work. We went backwards down a very steep drive that goes to our machine shed and towards the bottom we were stopped by a tree. We could have suffered head trauma from the abrupt stop. If we had been backing out of the drive or a parking place, since we couldn’t stop, there could have been others involved and severe injuries. I called the she…

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114.3%
ODI 11591498

Multiple times I have been driving along at interstate speed when the mirrors retracted in to the windows of their own volition without the pressing of the button. I contacted Nimnicht GMC and scheduled a service for [XXX] of 2024 at their Phillips Highway location in Jacksonville, FL for them to correct the issue. They stated they were unable to duplicate but did flash the computer with an update shown in TSB The vehicle was kept from the [XXX] until the [XXX]. I picked up the vehicle on the [XXX] from their lot and drove it home. On the…

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718.9%
ODI 11654537

We experienced a spontaneous sunroof explosion. Vehicle was towed to the dealership. Sunroof is being replaced under warrenty. The vehicle is presently stored underroof at Barkley GMC, Tuscaloosa, AL. After the very loud explosion, I pulled to the side of the road and engaged On-Star for a wrecker. There were no warning lights... just a spontaneous explosion ... blew out the entire sunroof.

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00.0%

No examples available for this selection.

Service Brakes
64.5%
ODI 10583576 · 36,900 mi

TWICE IN THE LAST 30 DAYS OUR ENCLAVE WAS SHOWING LOW ON GAS (USUALLY NOT AN ISSUE) BUT BOTH TIMES THE CAR SPUTTERED TO A STOP. ONCE IT QUIT I LOST ALL POWER STEERING AND BRAKING. EVEN AFTER I PUT GAS IN THE CAR, THE KEY WOULD NOT MOVE SO I WAS UNABLE TO START THE CAR WITHOUT A JUMP. CAR WAS TOWED TO DEALERSHIP. THEY WERE UNABLE TO RECREATE THE ISSUE ALTHOUGH THEY WERE UNABLE TO EXPLAIN WHY THE KEY WOULD LOCK UP IN THE IGNITION. ACCORDING TO BUICK EVERYTHING CHECKED OUT FINE. BASED ON WHAT WE ARE HEARING ON THE NEWS, THIS ISSUE SEEMS VERY SI…

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11.4%
ODI 10928267 · 51,800 mi

LIGHTS ON THE DASH BOARD CAME ON WHILE DRIVING IN TOWN AT APPROXIMATELY 20 MPH INDICATING AWD, TRACTION CONTROL AND ANTI-LOCK BREAKS WERE NOT WORKING. POWER STEERING ALSO WAS NOT WORKING. VEHICLE TAKEN TO LOCAL GM DEALER FOR REPAIR. ASSESSMENT INDICATED NEED TO REPLACE POWER STEERING PUMP AND ELECTRONIC BREAK MODULE. THE LIGHTS CAME OFF AND ON REPEATEDLY OVER THE NEXT SEVERAL WEEKS WAITING ON THE REPAIRS. THE TWO RECOMMENDED PARTS WERE REPLACED AND ONE WEEK LATER THE SAME LIGHTS CAME ON AND POWER STEERING AND OTHER FUNCTIONS WERE LOST AGAIN,…

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62.1%
ODI 10934718 · 39,958 mi

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. WHILE DRIVING 35 MPH, THE BRAKES MADE A LOUD SQUEALING NOISE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO BE REPAIRED. THE FRONT AND BACK BRAKES AND ROTORS WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 39,958.

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105.8%
ODI 11114144 · 64,592 mi

ON THURSDAY, 7/26/2018, I HAD PARKED MY CAR IN A RESTAURANT PARKING LOT. I APPEAR TO HAVE PULLED THE VEHICLE UP ONTO A CONCRETE SPACE DIVIDER. WHEN I TRIED LEAVING THE RESTAURANT, I COULDN'T BACK OFF OF THE SPACE DIVIDER, THE CAR WOULDN'T MOVE BACKWARD, SO I TRIED PULLING FOREWORD. WHEN THE CAR CAME FREE FROM THE DIVIDER, IT SHOT FOREWORD. APPLYING THE BREAKS HAD NO EFFECT. IN FACT THE CAR APPEARED TO ACCELERATE. I WAS HEADED DIRECTLY TOWARD A CONCRETE BUILDING, SO TO AVOID HITTING THE BUILDING HEAD ON, I HAD JUST ENOUGH TIME TO TURN THE STEERI…

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00.0%

No examples available for this selection.

21.1%
ODI 11030274 · 250 mi

OUR VEHICLE WAS SHIFTED IN REVERSE TO BACK OUT OF A PARKING SPACE. ENGINE WAS ON, ALL CONTROLS NORMAL, NO WARNING LIGHTS, ETC. AS WE BACKED OUT OF OUR PARKING SPACE ALL OF A SUDDEN THE GAS AND BRAKE PEDALS LOCKED UP AND COULD NOT BE MOVED. THE CAR SLOWLY ROLLED BACKYARDS DUE TO SLIGHT INLCINE. I QUICKLY SHIFTED BACK TO PARK, TURNED OFF THE CAR AND WAITED A MINUTE BEFORE RESTARTING. ALL SEEMED FINE. 2.5 WEEKS LATER, THE SAME EXACT THING HAPPENED AGAIN. MY WHOLE FAMILY WAS IN THE VEHICLE THE FIRST TIME AND AFTER ONLY 4 DAYS OF OWNERSHIP AS A BRAN…

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2030.8%
ODI 11072267 · 211 mi

ON ONLY THE THIRD DAY AFTER PURCHASING A BUICK ENCLAVE AVENIR 2018 I HAD A SAFETY ISSUE INVOLVING THE BRAKES. WHEN APPLYING THE BRAKES A GRINDING NOISE WITH AN INABILITY TO PROPERLY BRAKE AND A RED SERVICE BRAKE ASSIST MESSAGE APPEARED ON MY DASH. THIS HAS HAPPENED FROM A COLD START AS WELL AS AFTER BEING IN MOTION AT LEAST 20 MINUTES CITY DRIVING. MY CAR HAS SINCE BEEN IN THE DEALER ON 4 OCCASIONS REPLACED THREE PARTS AND IS STILL CURRENTLY AT THE DEALERS. THE DEALER HAS HAD MY VEHICLE LONGER THAN I HAVE ALMOST 40 DAYS NOW WITH NO INFORMATION…

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37.1%
ODI 11187439 · 1,330 mi

FRONT BRAKES LOCKING UP AT ANY SPEED. REPLACED THE MASTER CYLINDER . 48 HOURS LATER IT HAPPENED AGAIN

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58.5%
ODI 11376503 · 3,300 mi

VEHICLE JERKS AT LOW SPEEDS WHEN ACCELERATING. BRAKES GRIND WHEN APPLIED AT HARD BRAKING OR REGULAR BRAKING.

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624.0%
ODI 11415287

WHEN I DRIVE MY BUICK ENCLAVE AFTER IT SITS FOR ANY LENGTH OF TIME, IF I APPLY THE BRAKES, I HAVE A LOUD GRINDING TYPE SOUND AND I NOTICE THE NOISE CONTINUES AS I DO MY SHOPPING AND IT DOES NOT ALWAYS GO AWAY. I TOOK THIS VEHICLE TO THE BUICK DEALERSHIP AND I WAS TOLD THAT GENERAL MOTORS IS AWARE OF THE PROBLEM AND THEY (GM) WERE TRYING TO FIND A SOLUTION TO THE NOISE. ALSO, I WAS TOLD THAT I CAN CONTINUE TO DRIVE THIS VEHICLE AS IT WOULD POSE NO SAFETY ISSUES. I FIND IT UNNERVING TO DRIVE A VEHICLE WITH NOISY BRAKES AND I INQUIRED WHEN GM F…

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323.1%
ODI 11498276

my 2022 buick enclave was involved in a minor accident that was a stop and go traffic . THE car is supposed to have anti collision sensors in the front grill but the car did not stop or slow down and no warning lights went off , also from the hood had a buckled bacl along with the front fenders and pushed both fenders back a little enough to prevent either front door from opening had to exit through the back seat if the car had caught on fire a person would have not survived , all parts in accident where replaced by the body shop and buick…

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314.3%
ODI 11494513

As my husband was backing out of the garage to the East and turning the back end to the North so we could head forward out of our drive which is on a curve, the car accelerated and the brakes would not work. We went backwards down a very steep drive that goes to our machine shed and towards the bottom we were stopped by a tree. We could have suffered head trauma from the abrupt stop. If we had been backing out of the drive or a parking place, since we couldn’t stop, there could have been others involved and severe injuries. I called the she…

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00.0%

No examples available for this selection.

1129.7%
ODI 11695242

Completely lost all power brakes while on the road today. Owned it for about 11 months. Looking like the master cylinder. We've been having random electrical issues when we're cranking it up. Weird sound coming from the dash when the AC is on on occasion. Like the car wasn't fully kicking over even though the engine was running. Sometimes turning it off and turning it back on would make it work.

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150.0%
ODI 11750862

I am reporting a sudden, complete failure of the vehicle braking system. I was operating a black 2026 Buick Enclave (an Enterprise rental car which my husband, [XXX], rented from the Tucson International Airport fleet, Vehicle Fleet #XXX) with my two children in the backseat. We were traveling at the posted speed limit of 45 mph in the fast lane on [XXX], heading toward Costco. Without warning, the braking system completely malfunctioned. Half a dozen red warning lights illuminated and alarmed on the dashboard, including the primary "BRAKE" ind…

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Structure:Body
1410.6%
ODI 10515579 · 20,000 mi

WHEN I EXIT THE VEHICLE AND CLOSE THE DOOR, THE DESIGN OF THE DOOR IS SO IT CUTS MY LEG. I HAVE CUT THE LEG THREE TIMES IN THE ONE YEAR I HAVE OWNED THE VEHICLE, EACH TIME DRAWING BLOOD THROUGH MATERIAL. THE DOOR IS DESIGNED WHERE THE BOTTOM CORNER PROTRUDES ABOUT THREE INCHES FROM THE STRAIGHT EDGE OF THE DOOR, THE DOOR CURVES OUT. SO WHEN I CLOSE THE DOOR, THAT EDGE EXTENDS PAST THE DOOR AND CUTS MY LEG. THIS IS A DESIGN FLAW WITH THE DOOR AND SHOULD BE CORRECTED. I AM TIRED OF SCARING MY LEG. *TR

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22.9%
ODI 10553486 · 6,028 mi

THE FRONT DOORS OF THE 2013 BUICK ENCLAVE HAVE RAZOR SHARP CORNERS THAT CAN CUT THE CALF OF YOUR LEG AS YOU EXIT THE VEHICLE. THE DOORS ARE DESIGNED WITH A SHARP CORNER THAT JUTES OUT ON ITS LOWER EDGE. AS A DRIVER, I HAVE BEEN CUT TWICE IN THE 6 MONTHS I HAVE OWNED THE VEHICLE, ONE TIME EVEN THROUGH A PAIR OF JEANS! OTHER MEMBERS OF THE FAMILY HAVE ALSO BEEN CUT. ALL CUTS DREW BLOOD. *TR

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51.7%
ODI 10567589 · 2,000 mi

2014 BUICK ENCLAVE CHROMED HOOD LOUVER HORIZONTAL POSITION REFLECTS SUNLIGHT INTO THE DRIVER'S EYES AT CERTAIN POSITIONS OF THE SUN AND DRIVER DIRECTION, BLINDING THE DRIVER FROM BELOW THE LINE OF SIGHT. COMPLAINTS TO THE DEALER DEFERRED TO GM. GM'S RESPONSE WAS THAT THIS IS A NORMAL FUNCTION OF THE VEHICLE. DEALER HAS SUBSEQUENTLY CONTACTED ME TO RESOLVE ISSUE. *TR

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31.8%
ODI 10820509

BOUGHT VEHICLE SEPTEMBER 7, 2015. VEHICLE FROM VERY START HAD VIBRATION, WIND TUNNEL SOUND, AND SHIMMY IN STEERING AT HIGHWAY SPEEDS. DRIVE VEHICLE FOR LONG PERIOD OF TIME YOU GET A HEADACHE. AFTER MANY ATTEMPTS DEALER COULD NOT FIX THIS. DEALERS ATTEMPTS TO REPAIR DROVE THREE OTHER ENCLAVES WHICH HAD SAME PROBLEM AND GMC ACADIA WITH SAME PROBLEM. TOLD THIS IS NORMAL FOR VEHICLE. I TRIED TO RETURN VEHICLE FOR MY TRADE IN. THEY SAID NO. GM DISTRICT REP. ALSO SAID VEHICLE IS NORMAL. I AM STUCK WITH THIS VEHICLE. GM KNOWS THEY HAVE PROBLEMS BUT D…

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21.4%
ODI 11062054 · 17,800 mi

THE LOWEST PART OF THE FRONT DRIVER OR PASSENGER DOORS COME TO A VERY SHARP POINT AT THE REAR OF THE DOOR. ON NOV. 11,2017 IN A COSTCO PARKING LOT A GUST OF WIND BLEW THE DOOR CLOSED ON MY LEG CAUSING A DEEP WOUND FROM THE SHARP PENETRATING EDGE OF THE DOOR. COSTCO EMPLOYEES PERFORMED EMERGENCY MEDICAL HELP TO STOP THE MASSIVE BLEEDING. AS OF THIS DATE THE WOUND IS STILL BEING TREATED. (HOSPITAL HAS PICTURES) UPON ASKING THE DOCTOR AND WOUND NURSE IF I WAS THE ONLY ONE THEY HAD SEEN WITH THIS TYPE OF WOUND , I WAS SURPRISED TO HEAR THEM R…

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31.7%
ODI 11019950 · 45 mi

THE DRIVERS SIDE DOOR POWER WINDOW OPERATES DIFFERENTLY THAT OTHER CARS. IT IS PRACTICALLY IMPOSSIBLE TO LOWER IT WITHOUT BEING DISTRACTED FROM DRIVING. GM SAYS THE OPERATION IS NORMAL, YET OTHER GM MAKES AND OTHER MANUFACTURERS DO NOT OPERATE LIKE THIS VEHICLE. IF YOU WANT IT DOWN JUST AN INCH, YOU STRUGGLE TO KEEP THE WINDOW AT THE LEVEL YOU DESIRE. IT WILL DISTRACT ENOUGH TO CAUSE AN ACCIDENT IF YOU CONTINUE TO ATTEMPT TO SET THE WINDOW LEVEL. THIS PROBLEM HAS EXISTED SINCE I TOOK DELIVERY OF THE VEHICLE.

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23.1%
ODI 11120922 · 13,000 mi

I WAS DRIVING ON A HIGHWAY 6 IN WATERLOO INDIANA AND MY SUNROOF EXPLODED AND THE ENTIRE GLASS WAS SHATTERED AND HAD A HUGE HOLE. THE EXPLOSION WAS LIKE A SHORT GUN GOING OFF. I THOUGHT SOME ONE SHOT OR THREW SOMETHING BUT THERE WAS NO OVERPASS. I CALLED THE POLICE JUST TO MAKE SURE AND A REPORT WAS FILED

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12.4%
ODI 11376929 · 25,000 mi

I HAVE HAD THIS NEW CAR JUST OVER FOR 1 YEAR, IM PRIOR SERVICE MILITARY AND WAS ABLE TO PURCHASE THIS 2019 BUICK ENCLAVE FOR ME ON FATHER'S DAY LAST YEAR BECAUSE PUR OTHER CAR BROKE DOWN ON A FAMILY ROAD TRIP. SO I GARAGE MY VEHICLES I NOTICED A OIL LEAK ON THE GARAGE I DIDN'T WANT TO THINK IT WAS FROM THIS CAR SO I WATCHED IT SEEMED TO BE INTERMEDIATE AT TIMES BUT RECENTLY GOT WORSE SO I TOOK IT IN TOLD THEM AND THEY SAID IT WAS A BAD OIL FILTER BUT THE OIL FILTER IS OPPOSITE SIDE OF THE CAR FROM WHERE THIS LEAK IS DRIPPING ON MY DRIVER'S SID…

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23.4%
ODI 11383291 · 1,500 mi

FACTORY RUNNING BOARDS ON 2020 BUICK ENCLAVE ICE UP IN WINTER DRIVING BLOCKING THE DRIVER AND PASSENGER DOORS FROM OPENING. VEHICLE CAN BE PARKED AND IF ICE ACCUMULATES OR SNOW MELTS AND FREEZES THE DOOR WILL NOT OPEN. IF VEHICLE IS IN MOTION AND ICE/SLUSH BUILD UP AND FREEZE THE DOORS WILL NOT OPEN.

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312.0%
ODI 11573738

The rear switch on our tailgate has failed and it allows the tailgate to open/close randomly on its own while the vehicle is locked even. I contacted Buick about the problem and they said didn’t care, but this can happen while the vehicle is moving down the road as well as when parked. It’s not necessarily a typical safety issue that are normally recalled for, but it does pose significant safety issues if you want your car to be locked and you come back from the store and it’s not and people are free to break it or if it were to happen while mo…

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17.7%
ODI 11574072

Due to an inability of the Buick auto manufacturers to provide parts to my 2022 Enclave, after becoming disabled to drive in auto accident..since November 27th, enduring a 3 month wait with rental car fees, and emotional stress strickly because unable to obtain parts! How does a company sell a car without the ability to pro ide ANY customer service in a timely manner.. I've made 4 car payments with no car..I purchased a Buick with the expectation of quality service..

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14.8%
ODI 11690828

Anyone behind me could’ve hit the part and caused a wreck. We have told the dealer.

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Air Bags50,118–110,000 mi87,750 mi34
ODI 10648661 · 17,000 mi

SERVICE AIRBAG WARNING LIGHT WAS ON FOR 4 DAYS. TOOK CAR INTO BUICK DEALERSHIP, THEY SAID THE LIGHT WASN'T ON AND COULDN'T FIND A PROBLEM. THE LIGHT WAS ON WHEN I DROPPED THE CAR OFF THAT DAY. THEY HAD MY CAR FOR 2 DAYS. GOT THE CAR BACK ON FRIDAY EVENING, 2 DAYS LATER THE LIGHT IS BACK ON. THERE IS A RECALL FOR THIS ISSUE IN 2013 MODELS, BUT SINCE THIS IS A 2014 I WANTED TO MAKE THIS KNOWN THAT IT IS A PROBLEM AND MAY REQUIRE A RECALL FOR THE 2014 BUICK ENCLAVE. *TR

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ODI 10747783 · 28,000 mi

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH AND CROSSING TRAIN TRACKS, THE TRAIN CRASHED INTO THE CONTACT'S VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED HEAD INJURY AND THE FRONT PASSENGER SUSTAINED A KNEE INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.

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ODI 10915473 · 40,000 mi

TL* THE CONTACT OWNED A 2014 BUICK ENCLAVE. WHILE DRIVING INTO AN INTERSECTION, THE DRIVER'S SIDE OF THE CONTACT'S VEHICLE WAS STRUCK BY AN ONCOMING VEHICLE. THE CONTACT'S VEHICLE SPUN OFF THE ROAD AND LANDED IN A DITCH. THE FRONT END AND DRIVER'S SIDE OF THE VEHICLE WERE SEVERELY DAMAGED. THE CONTACT WAS UNABLE TO RECALL THE DETAILS OF THE CRASH. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS INFORMED THAT THE SEAT BELT FAILED TO LOCK AND PROPERLY RESTRAIN HIM. THE VEHICLE WAS TOWED AND TOTALED. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED IN…

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Electrical System48,225–77,869 mi60,515 mi12
ODI 10669192 · 14,000 mi

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE JERKED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE FAILED TO ACCELERATE AFTER MULTIPLE ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A MISFIRE CODE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V614000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,000.

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ODI 10852984 · 2 mi

SMOKE CAME OUT INSIDE ON THE FRONT PASSENGER VENT, FIRE MELTED THE VENT COVER. TOOK THE GMC / BUICK DEALERSHIP, THEY SAID THEY CANNOT FIND THE SOURCE OF FIRE, SUGGESTING FIRE CAUSE IS EXTERNAL SUCH AS REFLECTION FROM THE SUN. DRIVER DOES'T SMOKE AND THERE'S NOTHING I CAN FIND IN THE VEHICLE THAT MIGHT HAVE CAUSE THE REFLECTION SUCH AS A MIRROR OR ANY SHINY OBJECT. THIS HAPPENED WHILE THE VEHICLE IS IN MOTION, CITY STREET DRIVING. VEHICLE TRAVELED APPROXIMATELY 2 MILES FROM THE HOUSE AT 8 IN THE MORNING. OUTSIDE TEMPERATURE AROUND 50'S DEGREES.…

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ODI 11010020 · 63,400 mi

JUST BOUGHT 2014 BUICK ENCLAVE - NICE CAR, BUT DAY AFTER, REAR POWER LIFTGATE BECAME INOPERABLE WITH REMOTE, DOOR TOUCH PAD, AND CONSOLE SWITCH. HOT WEATHER 80+ DEGREES. FUSE IS GOOD. WILL NOT OPEN MANUALLY AND THERE IS NO MECHANICAL WAY OF OPENING THE DOOR FROM THE OUTSIDE. NO WAY TO OPEN DOOR IN AN EMERGENCY. DOES NOT FUNCTION AS OUTLINED IN OWNERS MANUAL, EITHER MANUALLY OR ELECTRICALLY. OWNER'S MANUAL HAS CONTRADICTORY OPERATING INSTRUCTIONS.

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Power Train18,000–53,700 mi40,000 mi9
ODI 10816215 · 18,000 mi

ON 11/30, WE TURNED ON THE CAR, THE ENGINE LIGHT ON THE DASH CAME ON TO SERVICE ENGINE. WE TOOK THE CAR TO THE DEALERSHIP. WE WERE INFORMED THE PROBLEM IS IN THE TRANSMISSION. IT NEEDED A TORQUE CONVERTER, A PUMP AND NEW GASKETS. THEY'VE HAD THE CAR SINCE 12/2, AND INFORMED US THEY WERE WAITING FOR THE GASKETS WHICH WILL POSSIBLY BE TWO MORE WEEKS.

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ODI 10839753 · 5,000 mi

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. WHILE DRIVING UP AN INCLINE AT APPROXIMATELY 15 MPH, THE VEHICLE BEGAN TO JERK WHEN SHIFTING BETWEEN FIRST AND SECOND GEAR. THE FAILURE OCCURRED 12 TIMES IN COLD WEATHER TEMPERATURES OF 30 DEGREES OR LESS. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000. UPDATED 05/18/16*LJ

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ODI 11129529 · 53,700 mi

POWER STEERING FAILS MOMENTARILY (DURING VOLTAGE DROP?) & SUDDENLY RETURNS MAINLY DURING SLOW SPEED TURNS.

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Engine45,500–87,500 mi55,000 mi11
ODI 10664521 · 888 mi

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE'S PRESSURE INCREASED AND CAUSED THE CONTACT'S EARS TO HURT. THE CONTACT NOTICED A BURNING ODOR COMING FROM THE VEHICLE. THE FAILURE OCCURRED ON TWO OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 888.

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ODI 10966249 · 31,265 mi

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. THE CONTACT STATED THAT WHEN DRIVING THE VEHICLE IN THE RAIN, THERE WOULD BE SMOKE COMING FROM UNDERNEATH THE HOOD. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 31,265. UPDATED 10/25/17*LJ THE CONSUMER STATED AS OF 10/11/2017 THE FAILURE PERSISTED. UPDATED 11/1/2017*JS

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ODI 11109513 · 55,000 mi

I HAVE A P0420 CODE ON MY 2014 BUICK ENCLAVE FOR ABOUT A YEAR NOW. ALMOST EVERYTHING RELATED TO ENGINE PERFORMANCE WAS REPLACED BECAUSE NO ONE COULD BELIEVE THAT THE CATALYTIC CONVERTER WENT BAD - EVEN AT THE DEALERSHIP - ON A 4 YEAR OLD CAR WHERE THE AFTERMARKET CATALYTIC CONVERTER HAS A 5 YEAR WARRANTY. I SPENT OVER $2,000 SO FAR REPLACING ONE THING AFTER ANOTHER AT THE DEALERSHIP'S ADVICE BECAUSE THEY DID NOT EVEN KNOW THE REASON FOR THE FAULT. NOW I KNOW IT IS THE CATALYTIC CONVERTER BECAUSE THE EXHAUST STARTED SMELLING BAD WHENEVER THE CAR…

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Unknown Or OtherToo few reports for a range62,593 mi4 (sparse)
ODI 10717235 · 15,000 mi

PASSENGER SIDE FRONT WINDOW DEVELOPED A STRESS CRACK. THE CRACK BEGINS UNDERS THE COVER FOR THE REARVIEW MIRROR AND EXTENDS UPWARDS ABOUT 1/3 OF THE WAY DOWN WINDOW AND TERMINATES AT THE TOP EDGE OF THE GLASS. THE CRACK HAPPENED WHILE DRIVING AND THERE WERE NO STRIKES TO THE SIDE WINDOW. APPEARS TO BE A FAULTY PIECE OF GLASS. I HAVE SINCE OBSERVED ANOTHER BUICK ENCLAVE WITH THE PASSENGER SIDE FRONT WINDOW CRACKED IN THE EXACT SAME LOCATION WITH THE SAME CRACK PATTERN

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ODI 11219217 · 59,185 mi

THE AIR CONDITIONER DOESN'T WORK. I HAVE TAKEN THE VEHICLE IN AT LEAST 2-3 TIMES AND HAVE BEEN TOLD NOTHING IS WRONG. THE MOST RECENT TIME I TOOK IT IN WAS ABOUT 4 MONTHS AGO. YESTERDAY IT WAS 90 DEGREES WHERE I LIVE. AFTER SCHOOL, I PICK UP MY KIDS 3YRS & 7YRS. AFTER ABOUT 5 MINUTES IN THE CAR MY 7 YEAR OLD IS COMPLAINING OF BEING HOT. I LOOK BACK AND SHE HAS SWEAT DRIPPING DOWN HER FACE. THIS IS A SAFETY ISSUE ESPECIALLY FOR ANYONE THAT HAS INFANTS. AFTER BEING TOLD MY AIR CONDITIONER IS FINE MULTIPLE TIMES, I DON'T EXPECT HOT AIR TO …

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ODI 11220870 · 70,000 mi

SEE COMPLETE HISTORY BELOW IN PDF INVOLVES STABILITRAK AND TRACTION CONTROL

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Seat BeltsToo few reports for a range45,236 mi4 (sparse)
ODI 10915473 · 40,000 mi

TL* THE CONTACT OWNED A 2014 BUICK ENCLAVE. WHILE DRIVING INTO AN INTERSECTION, THE DRIVER'S SIDE OF THE CONTACT'S VEHICLE WAS STRUCK BY AN ONCOMING VEHICLE. THE CONTACT'S VEHICLE SPUN OFF THE ROAD AND LANDED IN A DITCH. THE FRONT END AND DRIVER'S SIDE OF THE VEHICLE WERE SEVERELY DAMAGED. THE CONTACT WAS UNABLE TO RECALL THE DETAILS OF THE CRASH. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS INFORMED THAT THE SEAT BELT FAILED TO LOCK AND PROPERLY RESTRAIN HIM. THE VEHICLE WAS TOWED AND TOTALED. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED IN…

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ODI 11033912 · 50,472 mi

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED WHILE DRIVING. THE VEHICLE WAS TAKEN TO RICK HENDRICK CHEVROLET NORFOLK (6252 E VIRGINIA BEACH BLVD, NORFOLK, VA 23502, PHONE NUMBER: [phone removed]) WHERE IT WAS DIAGNOSED THAT THE AIR BAG HAD SHORTED OUT AND CODE B0022-0D WAS FOUND. THE PRESSURE SEAT BELT RESISTANCE WAS TOO HIGH AND DIELECTRIC GREASE NEEDED TO BE ADDED TO THE ELECTRIC CONNECTOR OF THE SEAT BELT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED…

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ODI 11181103 · 40,000 mi

VEHICLE BUCKLE LATCH IS JAMMED/MALFUNCTIONING. BUCKLE DOES NOT ACCEPT LATCH AND POSES A SEVERE ACCIDENT THREAT TO ADULTS/CHILDREN. BOTH CAPTAIN CHAIR BUCKLES ARE AFFECTED. NORMAL WEAR IS OBSERVED WITH THE VEHICLE WITH CHILD RESTRAINT CAR SEATS IN BOTH FORWARD AND REAR FACING, LONGEVITY OF BUCKLE SYSTEM WITH INFANT CAR SEATS IS JEOPARDIZED AND RENDERED INEFFECTIVE. BUCKLE MECHANISM IS POORLY MADE WITH PLASTIC BREAKING APART. METAL PRONG IS OBSERVED TO BE IN THE OUT/LOCKED POSITION AND DOES NOT DISENGAGE. PREVIOUS TO JAMMING BUCKLE WAS HARD TO AC…

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Steering50,000–79,000 mi57,000 mi7
ODI 11064302 · 18,824 mi

MY WIFE WENT TO LOCAL STORE AND PARKED THE CAR. WHEN BACKING OUT OF PARKING SPOT, SHE WAS UNABLE TO TURN STEERING WHEEL !!!!. IT HAPPENED ON 12JAN2017 WITH ONLY 18,824 TOTAL MILES. CAR HAD TO BE LOADED AND HAULED TO LOCAL DEALER DUE TO STEERING FAILURE. AND THE CAUSE WAS, I QUOTE OR COPY FROM DEALER WORK ORDER INSPECTED AND FOUND BELT HANGING LOOSE ON ENGINE. FOUND IDLER PULLEY BOLT BROKEN AND PULLEY LAYING LOOSE EXTRACTED BROKEN BOLT FROM BLOCK. TAPPED THREADS TO ENSURE NONE DAMAGE {END OF COPY} WHAT HAPPENS HERE IN AZ DRIVING IN THE MT…

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ODI 11090413 · 57,000 mi

I CANNOT TURN MY STEERING WHEEL WHEN GOING AT SLOW MPH. WHEN TRYING TO PULL INTO PARKING SPACES, DRIVEWAYS, SHARP TURNS OR BASICALLY DOING ANYTHING HAD REQUIRES ME TO DRIVE SLOWLY AND TURN, MY STEERING WHEEL WILL NOT TURN. IT'S EXTREMELY HARD.

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ODI 11151450 · 78,000 mi

HARD TO STEER, TURN LEFT OR RIGHT. HEARING A CLENCHING SOUND WHEN TURNING.

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Service BrakesToo few reports for a range59,500 mi4 (sparse)
ODI 10934718 · 39,958 mi

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. WHILE DRIVING 35 MPH, THE BRAKES MADE A LOUD SQUEALING NOISE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO BE REPAIRED. THE FRONT AND BACK BRAKES AND ROTORS WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 39,958.

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ODI 11220870 · 70,000 mi

SEE COMPLETE HISTORY BELOW IN PDF INVOLVES STABILITRAK AND TRACTION CONTROL

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ODI 11365786 · 64,000 mi

THIS IS MY 2ND BUICK ENCLAVE. THE FIRST ONE WAS 2007 MODEL WHICH HAD A MAJOR FAILURE TO BRAKES- VACUUM ASSIST ETC. I WAS IN FLORIDA IN JANUARY 2014 WHEN THIS FAILURE OCCURRED. IT WAS FOUND BY CROWN BUICK IN ST. PETERSBURG, FL. DURING A ROUTINE OIL CHANGE. I PAID A SUBSTANTIAL AMOUNT OF MONEY APPROX. $1000 TO HAVE IT REPAIRED. I DID NOT FEEL SAFE AFTER THIS & TRADED IT IN FOR A NEW 2014 BUICK ENCLAVE WITH CROWN BUICK. NOW MY 2014 BUICK ENCLAVE WITH 64000+ MILES IS STARTING TO EXHIBIT THE SAME CHARACTERISTICS: MUSHY - EXTRA PRESSURE APPLIED TO BR…

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Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

5 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-103None
ODI 11617832

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were available. The contact had not experienced a failure. Parts distribution disconnect.

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ODI 11617856

For the past month, I had been unable to start the vehicle unless I would turn the key without fully starting the vehicle and having to shift to each gear until I would be able to start it. It would start in any gear, but mostly in neutral. Now, on September 25, 2024, I stopped at a shopping center and I was unable to turn the vehicle on at all and it is now stuck in that parking lot. I had not been able to report it because Hurricane Helene hit (September 26, 2024) and we just got power, but phone lines and internet are not stable and cut off …

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ODI 11620189 · 174,000 mi

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The air bag warning light was illuminated. The dealer was contacted. The manufacturer was made aware of the failure. The failure mileage was 174,000. Parts distribution disconnect.

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2024-111None
ODI 11623411

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000(Air Bags); however, the part to do the recall repair was not yet available. The contact stated an unknown warning light remained illuminated while the front passenger's side seat was occupied with the seat belt buckled. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of th…

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2024-125None
ODI 11628322

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

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ODI 11629223 · 147,000 mi

The contact owns a 2014 Buick Enclave. The contact stated while driving at an undisclosed speed, the air bag warning light was illuminated. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The dealer informed the contact that the parts to repair the vehicle was on back order. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the…

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ODI 11629225

I have been trying for 3 years to get the airbags replaced that have been recalled due to safety concerns with Buick Service East Side Madison WI at 5402 High Crossing Blvd for the last 3 years. They said I have to wait for a letter to come from the Manufacture, which has never come. I printed out a recall letter that said my exact vehicle has a safety issue with the airbags and are recalled. Buick Service said they have tried to order them and cannot get them in due to no ETA. This is not acceptable. I have been driving around for years w…

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2025-013None
ODI 11634537

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

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ODI 11635211

At 85,000mi my transmission failed while driving on the highway. The dealership kept the transmission so it can not be inspected. This was extremely dangerous with my whole family in the car too. No lights illuminated on the dash board just rpm flew up with the vehicle not moving. There were no indications that anything was going to fail. No stored or active codes were detected in the vehicle. The issue I was told was the problem was #16-NA-013 No Reverse, No Third. This issue is supposed to only be on 2016 vehicles and mine was the first…

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ODI 11637565

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

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2025-024None
ODI 11640513

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (AIR BAGS); however, the part to do the recall repair was not yet available. The contact stated that the manufactured had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

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ODI 11643310 · 163,000 mi

The contact owns a 2014 Buick Enclave. The contact stated that while his wife was driving at unknown speeds in the snow, the brake pedal was applied, but the vehicle slid and crashed into an unknown vehicle. There were no warning lights illuminated. The air bags did not deploy. There was no reported fire or injuries. A police report was filed. The driver was able to drive away from the crash. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The loc…

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ODI 11645321 · 180,000 mi

The contact owns a 2014 Buick Enclave. The contact stated that while driving at an undisclosed speed, the message "Service Air Bag" was displayed. The air bag warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V334000 (Air Bags); the VIN was included, but the vehicle was already repaired under the recall. The manufacturer was notified of the failure but provided no assistance.…

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2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-063None
ODI 11665713 · 85,500 mi

The contact owns a 2014 Buick Enclave. The contact stated that on several occasions while the vehicle was started, the message “Service Air Bags” was displayed, and the red seat belt warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed and DTC: B0014 and B0022 were retrieved. The contact stated that the passenger’s side seat belt anchor pretensioner showed a poor connection and needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that after the diagnostic test was performed, th…

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ODI 11667732

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (AIR BAGS); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

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ODI 11668918

See attached document for complaint. In June 2023, I received a safety recall from GM, identified with the number N232404980, informing me that my 2014 Buick Enclave SUV, VIN : had a dangerous defect in the front-driver airbag inflater. The letter stated that the necessary parts to repair my vehicle were not available on that date. For the past two years, I have been calling the dealers closest to my address, and they always give me the same response: "We don't have that spare part available yet" and that I should keep waiting . Two years have…

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2025-072None
ODI 11675162

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted and informed the contact that the recall repair was already performed; however, the air bag warning light was constantly illuminated. The contact stated that an unknown part was replaced on the battery. The contact was informed that the sensor failed to function as intended. The contact stated that other local dealers had no parts …

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ODI 11677297

Service airbag light came on one week before airbags in the front driver in front passenger side ruptured on their own in the middle of driving. This is cars the seat belts and the front seats to lock up and we now have no airbags. We did bring it in to see if we could get it at least the steering wheel one replaced because of the recall but the dealership (todd wenzel) and Grand Rapids Michigan stated that they refused to do it because they thought we were in an accident but you can clearly see we were not in an accident. The vehicle was also …

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2025-083None
ODI 11679394

Purchased vehicle almost a year ago with Mobile dealership telling me they were unable to have air bags replaced due to lack of parts from manufacturer. I have been in contact every few months with local dealership (Mullinax in Montgomery, AL) checking on status of recalled airbags. July 2025 I received a letter from General Motors to contact local dealer as airbags were available for recall. I did so and dealership confirmed part and scheduled appointment for repair for a month later. On date of appointment I was on time delivering vehicle…

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ODI 11680160

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The vehicle was taken to a local dealer however, the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue.

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ODI 11682409

I am submitting this statement regarding an ongoing issue with the driver seat airbag in my vehicle. The airbag warning light continues to illuminate intermittently. I have had the issue looked at multiple times by my mechanic. He has replaced parts underneath the seat in an effort to resolve the problem, but the warning light still returns. At times, the light will go off temporarily, only to come back on again later. I have noticed that the only way the light sometimes changes is when I move the seat back and forth. There is no other visible …

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2025-090None

No examples available for this selection.

2025-103None
ODI 11692521

The contact owns a 2014 Buick Enclave. The contact stated while the vehicle was parked and occupied, while attempting to start the vehicle, the contact became aware that the air bag warning light was illuminated more than five times. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that that GM Part Number: 13576628 (Module 16.712) needed to be replaced, and the contact was provided and estimate for the repair. The air bag inflator was replaced, and the vehicle was repaired. The manufacturer was …

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ODI 11696042

I was involved in an accident that myself and my passenger were injured in due to our airbags not deploying and because of this we both hit our heads. I hit the steering wheel they hit the dashboard and side windows.

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ODI 11696098

The vehicle began shuddering and losing power during normal driving. The issue occurs at various speeds, especially between 35–60 mph, and feels as though the car is slipping or will stall. A certified service center diagnosed a failing torque converter, which is part of the transmission/power train. The repair estimate was several thousand dollars. This failure poses a safety risk because the vehicle can suddenly lose acceleration or struggle to move in traffic. The service center confirmed the defect but stated there is no recall or assistan…

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2025-112None
ODI 11697684

I got the notice air bag recall and gmc said it's passenger front seat side . They said it's discontinued and Wana use another 1 and charge me 500.00 plus labor. I just paid 398.00 for them to tell me this don't think that's fair what can I do if it's a recall I paid for nothing

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ODI 11701860

I was notified of the recall May 10,2023 Manufacturer Recall NumberN232404980 NHTSA Recall Number23V334 by mail. I called my Buick dealer and was told they had the part. I set up an appointment and took my car in for the repair, and was told they made a mistake and didn't have the part after all and that they would let me know when they got it in. I guess now all I can do is sit and wait to be notified, however long that will take. 2014 Buick Enclave Leather [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C…

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2025-121None
ODI 11702565

The "Service Airbag - Passenger" warning light suddenly appeared on the console of my 2014 Buick Enclave. Once I arrived home, I Googled what the light indicated and I also sorted through mail I had recently received from Buick that notified me of a recall. Convinced that I needed to resolve the issue promptly, I contacted the dealership we purchased the vehicle from and they informed me to come in so they could hook the diagnostic machine to the car to determine the codes. I went into the dealership early the following morning (work order ini…

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2026-010None

No examples available for this selection.

2026-022None
ODI 11715839

I am not sure if I have the correct form. I puchased a 2014 Buick Enclave from Group 1 Toyota 20465 Southwest Fwy, Richmond, TX 77469. The dealership sold me this vehicle without addressing the safety recall. They claim it is not their responsibility.

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ODI 11718425

I own a 2014 Buick Enclave experienced two major safety‑related failures. First, while driving on the highway, the vehicle suddenly lost throttle response and triggered a check‑engine light with code P1682 (Ignition 1 Switch Circuit 2). After replacing the ignition relay in the under‑hood fuse box, the issue seemed resolved temporarily. A few weeks later, while stopped at a traffic light, the vehicle displayed “Traction Control Off,” followed by “Engine Power Reduced,” and began shaking violently. The engine warning light turned on, and the ca…

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2026-032None
ODI 11723114

1)Numerous Gas Cap ‘red warnings’ were fixed each time 2)Driver-side ‘Seat Belt’. Fixed. 3)Check engine light ‘off and on’ will quit after 5-10 minutes 4)Stabilitrak/Traction-control (red light warnings), on and off, finally stayed on: Took back to Parsons of Antigo, WI dealership for repair; they said it was fixed. I left dealership at their closing time, started car, the car was shaking, called dealership/told them what was happening/they said bring it back on Monday, this was a Thursday evening after 6 PM! a. I had to drive this ‘shaking-car’…

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ODI 11724580

The rear powered liftgate on a 2014 Buick Enclave unexpectedly fell without warning while the vehicle was parked and the liftgate was fully open. The liftgate suddenly closed and struck the operator on the head. There were no warning lights, messages, or prior indications of a malfunction before the incident. The impact caused a concussion that required emergency medical evaluation, including a CT scan and follow-up neurological care. The incident occurred during normal use of the vehicle while loading items into the rear cargo area. The lift…

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2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-072None
ODI 11749611

The engine, power steering, stabilitrak, and reduced engine power (vehicle would essentially die while driving at random times). My safety AND others were put at risk when I am traveling down the road/interstate and the engine just cuts out and am no longer able to accelerate to any speeds, causing me to have to pull over to the shoulder WITHOUT ANY ENGINE POWER. Yes, the problem has reproduced and confirmed with the dealer I purchased from. Vehicle has not been inspected by the above mentioned. Only had it inspected by the dealer I purchased t…

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ODI 11751003

My vehicle starts displaying traction control on the dash then says reduced engine power and looses power starting until u stop turn it off and crank it back up. Sometimes it runs really rough and you have to crank it back up. The ac goes in and out on it, sometimes it jerks while driving, after having a new transmission put in, 3 starters, 2 batteries! Everyone keeps telling me it’s something electrical but can’t figure out what or where. Replaces mass air flow sensor also

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2026-081None
ODI 11755499

The vehicle has issues with the air bags and seats. If you move the seat the airbag light comes on. There were open recalls and while the dealership says they are repaired, this is an ongoing issue and the fixes appear to only be temporary.

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2026-09 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 216 reports

2022: 8 complaints · 2023: 16 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2022588
20235816
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20221300
20232001

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentAir BagsElectrical SystemPower TrainEngineUnknown Or OtherSeat BeltsSteeringService Brakes
Air Bags—
7
ODI 11187386 · 77,000 mi

POSSIBLE ELECTRICAL SHORT? FUEL GAUGE DROPPED OVER AN EIGHTH OF A TANK WHEN JUST FILLED IT UP AND DROVE 2 MILES HOME. NEXT TIME I STARTED IT UP IT DISPLAYED THE AFOREMENTIONED. HAS DONE THIS A FEW TIMES NOW. ALSO SERVICE AIRBAG LIGHT HAS COME ON INTERMITTENTLY PRIOR TO FUEL GAUGE ISSUE AND NOW IS ON EVERY TIME. CALLED BUICK AND THEY ACKNOWLEDGE THAT IT HAS BEEN A PROBLEM FOR THAT MODEL AND EVEN YEAR JUST NOT MY VIN. PERHAPS EXPANSION OF VEHICLES AFFECTED??? 77,000 MILES

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ODI 11399749 · 85,000 mi

VEHICLE WARNING LIGHTS COME ON RANDOMLY - AIRBAGS, CHECK ENGINE, ABS. THEY WILL LIGHT DURING DRIVE TIME, THEN BLINK OUT FOR NO APPARENT REASON. INSTRUMENT LIGHTING MAY OR MAY NOT LIGHT WHEN VEHICLE IS STARTED, AND INSTRUMENT CONSOLE AND/OR ENTERTAINMENT CONSOLE WILL NOT FUNCTION WHEN UNLIT. AGAIN, THIS HAPPENS RANDOMLY, AND OFTEN RESOLVES JUST AS RANDOMLY. HAVE HAD VEHICLE INSPECTED BY DEALER WITHOUT ANY ISSUES IDENTIFIED. ISSUES HAVE BEEN ONGOING FOR A NUMBER OF YEARS. THEY CAN OCCUR WITHOUT REGARD TO VEHICLE BEING IN MOTION.

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ODI 11475543

Stabilitrack continues to cause problems with the car. I was traveling 60 mph and the stabilitrack and check engine light reduce engine power and car is unable to drive over 40 mph. This is a serious concern when on the highway. When this issue is tripped the car shakes and runs roughly. This car continues to have air bag relay or electrical issues even after fixing the seat belt harness which was recalled. This has been repaired by the dealership no less than 3 times and it feels as we are replacing parts which do not fix the issue. Havi…

Look up ODI 11475543 at NHTSA ↗

2
ODI 11566033 · 38,000 mi

The contact owns a 2014 Buick Enclave. The contact stated that while driving at various speeds and decelerating to make a turn, the vehicle experienced a hard shift. There was no warning light illuminated. The contact stated that the failure had been recurring intermittently. The vehicle was taken to the dealer however, the failure could not be duplicated. The vehicle was taken to an independent mechanic, where the same assessment was made, and the contact was informed that the vehicle was operating as designed. Additionally, the contact receiv…

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ODI 11630209

The Service Air Bags indicator has been on for 3 years and I have tried to get this taken care of with Buick, East Side Madison as I have indicated on another complaint form December 06 2024 NHTSA ID Number: 11629225. Now, today my daughter tried to open the door and the car's electrical system went haywire and would not let her out. I had to manually get a key to unlock the door. The electrical system is now not functioning correctly. A relative just had the same thing happen, couldn't get out of her car, the car started on fire and she co…

Look up ODI 11630209 at NHTSA ↗

2
ODI 11559914

My Vehicle stalls for no reason. The engine power is redused, stabilitrack, and traction control lights come on. The vehicle stalls in the middle of traffic. The brake and steertng wheel don't work when the engine stalls. The seatbelt and airbag light comes on. I went to get that repaired and the dealer told me that the repair time period had expired.

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ODI 11569319 · 110,000 mi

The contact owns a 2014 Buick Enclave. The contact stated that the ignition switch was previously replaced. Additionally, the message "Check Stability System" was displayed. The vehicle was taken to the dealer, where the fuse box and engine struts were replaced; however, the failure persisted. The vehicle was not repaired. The contact also received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer h…

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4
ODI 11533146

The recall that is out on my vehicle right now could cause death and it has not been fixed in a timing manner. It’s been nearly 3 months since the issue has come to my attention and I’m terrified to drive with my three kids wondering if my airbags deploy, how many of us could die.

Look up ODI 11533146 at NHTSA ↗

ODI 11572795

I have received four Recall Notices (dated June 2023, 08/21/2023, 09/19/2023, and 10/17/2023) relative to the Drivers Air Bag Inflator May Explode. I have reached out to the dealer to schedule the free recall repair to no avail. Each time they have informed me that parts are unavailable. It now has been several months since they have not contacted me for repair or resolution. Occasionally, the Service Airbag indicator light of the vehicle comes on. Meanwhile, I continue to drive this vehicle at great risk of injury and death. Request help in…

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ODI 11593184

The recall has been active on my vehicle for over a year now with no means of fixing the issue. I have contacted buick dealerships in my area and they have stated they have no ability to repair the recall and do not know when or if they will be able to. I do not know what my options are as my vehicle is still financed through my bank but I do not feel safe driving it or having my children in the car.

Look up ODI 11593184 at NHTSA ↗

5
ODI 10915473 · 40,000 mi

TL* THE CONTACT OWNED A 2014 BUICK ENCLAVE. WHILE DRIVING INTO AN INTERSECTION, THE DRIVER'S SIDE OF THE CONTACT'S VEHICLE WAS STRUCK BY AN ONCOMING VEHICLE. THE CONTACT'S VEHICLE SPUN OFF THE ROAD AND LANDED IN A DITCH. THE FRONT END AND DRIVER'S SIDE OF THE VEHICLE WERE SEVERELY DAMAGED. THE CONTACT WAS UNABLE TO RECALL THE DETAILS OF THE CRASH. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS INFORMED THAT THE SEAT BELT FAILED TO LOCK AND PROPERLY RESTRAIN HIM. THE VEHICLE WAS TOWED AND TOTALED. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED IN…

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ODI 11033912 · 50,472 mi

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED WHILE DRIVING. THE VEHICLE WAS TAKEN TO RICK HENDRICK CHEVROLET NORFOLK (6252 E VIRGINIA BEACH BLVD, NORFOLK, VA 23502, PHONE NUMBER: [phone removed]) WHERE IT WAS DIAGNOSED THAT THE AIR BAG HAD SHORTED OUT AND CODE B0022-0D WAS FOUND. THE PRESSURE SEAT BELT RESISTANCE WAS TOO HIGH AND DIELECTRIC GREASE NEEDED TO BE ADDED TO THE ELECTRIC CONNECTOR OF THE SEAT BELT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED…

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ODI 11623411

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000(Air Bags); however, the part to do the recall repair was not yet available. The contact stated an unknown warning light remained illuminated while the front passenger's side seat was occupied with the seat belt buckled. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of th…

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00
Electrical System
7
ODI 11187386 · 77,000 mi

POSSIBLE ELECTRICAL SHORT? FUEL GAUGE DROPPED OVER AN EIGHTH OF A TANK WHEN JUST FILLED IT UP AND DROVE 2 MILES HOME. NEXT TIME I STARTED IT UP IT DISPLAYED THE AFOREMENTIONED. HAS DONE THIS A FEW TIMES NOW. ALSO SERVICE AIRBAG LIGHT HAS COME ON INTERMITTENTLY PRIOR TO FUEL GAUGE ISSUE AND NOW IS ON EVERY TIME. CALLED BUICK AND THEY ACKNOWLEDGE THAT IT HAS BEEN A PROBLEM FOR THAT MODEL AND EVEN YEAR JUST NOT MY VIN. PERHAPS EXPANSION OF VEHICLES AFFECTED??? 77,000 MILES

Look up ODI 11187386 at NHTSA ↗

ODI 11399749 · 85,000 mi

VEHICLE WARNING LIGHTS COME ON RANDOMLY - AIRBAGS, CHECK ENGINE, ABS. THEY WILL LIGHT DURING DRIVE TIME, THEN BLINK OUT FOR NO APPARENT REASON. INSTRUMENT LIGHTING MAY OR MAY NOT LIGHT WHEN VEHICLE IS STARTED, AND INSTRUMENT CONSOLE AND/OR ENTERTAINMENT CONSOLE WILL NOT FUNCTION WHEN UNLIT. AGAIN, THIS HAPPENS RANDOMLY, AND OFTEN RESOLVES JUST AS RANDOMLY. HAVE HAD VEHICLE INSPECTED BY DEALER WITHOUT ANY ISSUES IDENTIFIED. ISSUES HAVE BEEN ONGOING FOR A NUMBER OF YEARS. THEY CAN OCCUR WITHOUT REGARD TO VEHICLE BEING IN MOTION.

Look up ODI 11399749 at NHTSA ↗

ODI 11475543

Stabilitrack continues to cause problems with the car. I was traveling 60 mph and the stabilitrack and check engine light reduce engine power and car is unable to drive over 40 mph. This is a serious concern when on the highway. When this issue is tripped the car shakes and runs roughly. This car continues to have air bag relay or electrical issues even after fixing the seat belt harness which was recalled. This has been repaired by the dealership no less than 3 times and it feels as we are replacing parts which do not fix the issue. Havi…

Look up ODI 11475543 at NHTSA ↗

—
3
ODI 10711896

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. WHILE ATTEMPTING TO ACCELERATE, THE AUTOMATIC TRANSMISSION FAILED TO PROPERLY CHANGE OVER AND THE RPMS RACED ALONG WITH A DELAYED RESPONSE IN WHICH THE VEHICLE JERKED UPON THE GEARS CHANGING OVER. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER NUMEROUS TIMES AND THEY WERE NOT ABLE TO REPLICATE OR DIAGNOSE THE FAILURE. IN ADDITION, THE CONTACT STATED THAT THE SUNROOF FRACTURED WITHOUT WARNING. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR FURTHER INSPECTION AND DIAGNOSTIC TESTING. THE VIN WAS NOT AVAILAB…

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ODI 11630209

The Service Air Bags indicator has been on for 3 years and I have tried to get this taken care of with Buick, East Side Madison as I have indicated on another complaint form December 06 2024 NHTSA ID Number: 11629225. Now, today my daughter tried to open the door and the car's electrical system went haywire and would not let her out. I had to manually get a key to unlock the door. The electrical system is now not functioning correctly. A relative just had the same thing happen, couldn't get out of her car, the car started on fire and she co…

Look up ODI 11630209 at NHTSA ↗

ODI 11723114

1)Numerous Gas Cap ‘red warnings’ were fixed each time 2)Driver-side ‘Seat Belt’. Fixed. 3)Check engine light ‘off and on’ will quit after 5-10 minutes 4)Stabilitrak/Traction-control (red light warnings), on and off, finally stayed on: Took back to Parsons of Antigo, WI dealership for repair; they said it was fixed. I left dealership at their closing time, started car, the car was shaking, called dealership/told them what was happening/they said bring it back on Monday, this was a Thursday evening after 6 PM! a. I had to drive this ‘shaking-car’…

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7
ODI 11183473 · 55,000 mi

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. WHILE DRIVING 35 MPH, THE VEHICLE LOST POWER, BUT WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO DICK WICKSTROM CHEVROLET (555 E IRVING PARK RD, ROSELLE, IL 60172, [phone removed]) WHERE IT WAS CURRENTLY WAITING TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.

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ODI 11296968 · 57,629 mi

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. WHILE DRIVING APPROXIMATELY 15 MPH, THE ENGINE STARTED TO LOSE POWER. IN ADDITION, AN UNKNOWN WARNING INDICATOR ILLUMINATED WITH A MESSAGE STATING THAT THE VEHICLE SHOULD NOT BE DRIVEN. THE CONTACT DROVE HOME AND HAD THE VEHICLE TOWED TO JOHNSON CADILLAC (LOCATED AT 1122 WALTON WAY, AUGUSTA, GA 30901, [phone removed]). THE DEALER DIAGNOSED THAT THE SWITCH CIRCUIT REGARDING THE IGNITION HAD FAILED AND THE UNDER HOOD FUSE WAS LOCKED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILUR…

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ODI 11348501 · 45,000 mi

IN 2016, AND AGAIN IN 2020 AFTER THE DEALER FIRST FIXED THE ISSUE, WHILE DRIVING AT HIGH SPEEDS, ON HIGHWAYS, ALSO IN THE RAIN, AGAIN AT A STOP LIGHT, THE VEHICLE SUDDENLY DECELERATED, CAUSING THE POTENTIAL FOR A VERY SERIOUS ACCIDENT. THE WARNINGS THEN DISPLAYED ON THE DASH INCLUDED REDUCED ENGINE POWER, SERVICE STABILITRAK, SERVICE TRACTION CONTROL, AND TRACTION CONTROL OFF. THE VEHICLE ONLY THEN DROVE AT SLOW SPEEDS, SPUTTERED AND JERKED, AND FELT LIKE IT MIGHT STALL. WHEN ABLE TO PULL OVER, AT TIMES TURNING OFF THE CAR REVERSED THE PROBLEM.…

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2
ODI 11702565

The "Service Airbag - Passenger" warning light suddenly appeared on the console of my 2014 Buick Enclave. Once I arrived home, I Googled what the light indicated and I also sorted through mail I had recently received from Buick that notified me of a recall. Convinced that I needed to resolve the issue promptly, I contacted the dealership we purchased the vehicle from and they informed me to come in so they could hook the diagnostic machine to the car to determine the codes. I went into the dealership early the following morning (work order ini…

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ODI 11751003

My vehicle starts displaying traction control on the dash then says reduced engine power and looses power starting until u stop turn it off and crank it back up. Sometimes it runs really rough and you have to crank it back up. The ac goes in and out on it, sometimes it jerks while driving, after having a new transmission put in, 3 starters, 2 batteries! Everyone keeps telling me it’s something electrical but can’t figure out what or where. Replaces mass air flow sensor also

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0
1
ODI 11396411 · 80,000 mi

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS DRIVING AT AN UNDISCLOSED SPEED, THE STEERING WHEEL WAS DIFFICULT TO TURN. THERE WERE SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO ACTION BUICK GMC (211 ROSS CLARK CIR, DOTHAN, AL 36303, [phone removed]) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.*LN CONSUMER STATED HE HAD ELE…

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0
Power Train
2
ODI 11566033 · 38,000 mi

The contact owns a 2014 Buick Enclave. The contact stated that while driving at various speeds and decelerating to make a turn, the vehicle experienced a hard shift. There was no warning light illuminated. The contact stated that the failure had been recurring intermittently. The vehicle was taken to the dealer however, the failure could not be duplicated. The vehicle was taken to an independent mechanic, where the same assessment was made, and the contact was informed that the vehicle was operating as designed. Additionally, the contact receiv…

Look up ODI 11566033 at NHTSA ↗

ODI 11630209

The Service Air Bags indicator has been on for 3 years and I have tried to get this taken care of with Buick, East Side Madison as I have indicated on another complaint form December 06 2024 NHTSA ID Number: 11629225. Now, today my daughter tried to open the door and the car's electrical system went haywire and would not let her out. I had to manually get a key to unlock the door. The electrical system is now not functioning correctly. A relative just had the same thing happen, couldn't get out of her car, the car started on fire and she co…

Look up ODI 11630209 at NHTSA ↗

3
ODI 10711896

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. WHILE ATTEMPTING TO ACCELERATE, THE AUTOMATIC TRANSMISSION FAILED TO PROPERLY CHANGE OVER AND THE RPMS RACED ALONG WITH A DELAYED RESPONSE IN WHICH THE VEHICLE JERKED UPON THE GEARS CHANGING OVER. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER NUMEROUS TIMES AND THEY WERE NOT ABLE TO REPLICATE OR DIAGNOSE THE FAILURE. IN ADDITION, THE CONTACT STATED THAT THE SUNROOF FRACTURED WITHOUT WARNING. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR FURTHER INSPECTION AND DIAGNOSTIC TESTING. THE VIN WAS NOT AVAILAB…

Look up ODI 10711896 at NHTSA ↗

ODI 11630209

The Service Air Bags indicator has been on for 3 years and I have tried to get this taken care of with Buick, East Side Madison as I have indicated on another complaint form December 06 2024 NHTSA ID Number: 11629225. Now, today my daughter tried to open the door and the car's electrical system went haywire and would not let her out. I had to manually get a key to unlock the door. The electrical system is now not functioning correctly. A relative just had the same thing happen, couldn't get out of her car, the car started on fire and she co…

Look up ODI 11630209 at NHTSA ↗

ODI 11723114

1)Numerous Gas Cap ‘red warnings’ were fixed each time 2)Driver-side ‘Seat Belt’. Fixed. 3)Check engine light ‘off and on’ will quit after 5-10 minutes 4)Stabilitrak/Traction-control (red light warnings), on and off, finally stayed on: Took back to Parsons of Antigo, WI dealership for repair; they said it was fixed. I left dealership at their closing time, started car, the car was shaking, called dealership/told them what was happening/they said bring it back on Monday, this was a Thursday evening after 6 PM! a. I had to drive this ‘shaking-car’…

Look up ODI 11723114 at NHTSA ↗

—
2
ODI 11588227

I bought the vehicle in December 2020 from a dealership in Mason, Ohio named Borcherding Buick GMC. I asked, specifically to make sure the vehicle did not have any issues, especially transmission issues and for this to be researched, as well. I was not made aware of Bulletin No.: 18-NA-358, which affected Buick Enclave models from 2014-2017. I purchased the vehicle and sent a wire transfer for the purchase price to the dealership through my bank, USAA. We began experiencing transmission slips about a year into the ownership, and I had my mechan…

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ODI 11749611

The engine, power steering, stabilitrak, and reduced engine power (vehicle would essentially die while driving at random times). My safety AND others were put at risk when I am traveling down the road/interstate and the engine just cuts out and am no longer able to accelerate to any speeds, causing me to have to pull over to the shoulder WITHOUT ANY ENGINE POWER. Yes, the problem has reproduced and confirmed with the dealer I purchased from. Vehicle has not been inspected by the above mentioned. Only had it inspected by the dealer I purchased t…

Look up ODI 11749611 at NHTSA ↗

00
2
ODI 11424780

The Buick did a hard turn to the left, without any action of the driver, and went into an uncontrollable counterclockwise spin and hit the concrete divider. Prior to the accident the Buick was traveling in the right south bound lane of US 75 with the traffic flow. There was a light rain and no one was changing lanes or speeding. No other vehicle skidded or went out of control. The cause of the accident was not the weather or driver error. Possible causes for the accident are: faulty steering system, faulty antiskid system, or a computer gl…

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ODI 11617856

For the past month, I had been unable to start the vehicle unless I would turn the key without fully starting the vehicle and having to shift to each gear until I would be able to start it. It would start in any gear, but mostly in neutral. Now, on September 25, 2024, I stopped at a shopping center and I was unable to turn the vehicle on at all and it is now stuck in that parking lot. I had not been able to report it because Hurricane Helene hit (September 26, 2024) and we just got power, but phone lines and internet are not stable and cut off …

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1
ODI 11424780

The Buick did a hard turn to the left, without any action of the driver, and went into an uncontrollable counterclockwise spin and hit the concrete divider. Prior to the accident the Buick was traveling in the right south bound lane of US 75 with the traffic flow. There was a light rain and no one was changing lanes or speeding. No other vehicle skidded or went out of control. The cause of the accident was not the weather or driver error. Possible causes for the accident are: faulty steering system, faulty antiskid system, or a computer gl…

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Engine
2
ODI 11559914

My Vehicle stalls for no reason. The engine power is redused, stabilitrack, and traction control lights come on. The vehicle stalls in the middle of traffic. The brake and steertng wheel don't work when the engine stalls. The seatbelt and airbag light comes on. I went to get that repaired and the dealer told me that the repair time period had expired.

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ODI 11569319 · 110,000 mi

The contact owns a 2014 Buick Enclave. The contact stated that the ignition switch was previously replaced. Additionally, the message "Check Stability System" was displayed. The vehicle was taken to the dealer, where the fuse box and engine struts were replaced; however, the failure persisted. The vehicle was not repaired. The contact also received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer h…

Look up ODI 11569319 at NHTSA ↗

7
ODI 11183473 · 55,000 mi

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. WHILE DRIVING 35 MPH, THE VEHICLE LOST POWER, BUT WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO DICK WICKSTROM CHEVROLET (555 E IRVING PARK RD, ROSELLE, IL 60172, [phone removed]) WHERE IT WAS CURRENTLY WAITING TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.

Look up ODI 11183473 at NHTSA ↗

ODI 11296968 · 57,629 mi

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. WHILE DRIVING APPROXIMATELY 15 MPH, THE ENGINE STARTED TO LOSE POWER. IN ADDITION, AN UNKNOWN WARNING INDICATOR ILLUMINATED WITH A MESSAGE STATING THAT THE VEHICLE SHOULD NOT BE DRIVEN. THE CONTACT DROVE HOME AND HAD THE VEHICLE TOWED TO JOHNSON CADILLAC (LOCATED AT 1122 WALTON WAY, AUGUSTA, GA 30901, [phone removed]). THE DEALER DIAGNOSED THAT THE SWITCH CIRCUIT REGARDING THE IGNITION HAD FAILED AND THE UNDER HOOD FUSE WAS LOCKED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILUR…

Look up ODI 11296968 at NHTSA ↗

ODI 11348501 · 45,000 mi

IN 2016, AND AGAIN IN 2020 AFTER THE DEALER FIRST FIXED THE ISSUE, WHILE DRIVING AT HIGH SPEEDS, ON HIGHWAYS, ALSO IN THE RAIN, AGAIN AT A STOP LIGHT, THE VEHICLE SUDDENLY DECELERATED, CAUSING THE POTENTIAL FOR A VERY SERIOUS ACCIDENT. THE WARNINGS THEN DISPLAYED ON THE DASH INCLUDED REDUCED ENGINE POWER, SERVICE STABILITRAK, SERVICE TRACTION CONTROL, AND TRACTION CONTROL OFF. THE VEHICLE ONLY THEN DROVE AT SLOW SPEEDS, SPUTTERED AND JERKED, AND FELT LIKE IT MIGHT STALL. WHEN ABLE TO PULL OVER, AT TIMES TURNING OFF THE CAR REVERSED THE PROBLEM.…

Look up ODI 11348501 at NHTSA ↗

2
ODI 11588227

I bought the vehicle in December 2020 from a dealership in Mason, Ohio named Borcherding Buick GMC. I asked, specifically to make sure the vehicle did not have any issues, especially transmission issues and for this to be researched, as well. I was not made aware of Bulletin No.: 18-NA-358, which affected Buick Enclave models from 2014-2017. I purchased the vehicle and sent a wire transfer for the purchase price to the dealership through my bank, USAA. We began experiencing transmission slips about a year into the ownership, and I had my mechan…

Look up ODI 11588227 at NHTSA ↗

ODI 11749611

The engine, power steering, stabilitrak, and reduced engine power (vehicle would essentially die while driving at random times). My safety AND others were put at risk when I am traveling down the road/interstate and the engine just cuts out and am no longer able to accelerate to any speeds, causing me to have to pull over to the shoulder WITHOUT ANY ENGINE POWER. Yes, the problem has reproduced and confirmed with the dealer I purchased from. Vehicle has not been inspected by the above mentioned. Only had it inspected by the dealer I purchased t…

Look up ODI 11749611 at NHTSA ↗

—0000
Unknown Or Other
4
ODI 11533146

The recall that is out on my vehicle right now could cause death and it has not been fixed in a timing manner. It’s been nearly 3 months since the issue has come to my attention and I’m terrified to drive with my three kids wondering if my airbags deploy, how many of us could die.

Look up ODI 11533146 at NHTSA ↗

ODI 11572795

I have received four Recall Notices (dated June 2023, 08/21/2023, 09/19/2023, and 10/17/2023) relative to the Drivers Air Bag Inflator May Explode. I have reached out to the dealer to schedule the free recall repair to no avail. Each time they have informed me that parts are unavailable. It now has been several months since they have not contacted me for repair or resolution. Occasionally, the Service Airbag indicator light of the vehicle comes on. Meanwhile, I continue to drive this vehicle at great risk of injury and death. Request help in…

Look up ODI 11572795 at NHTSA ↗

ODI 11593184

The recall has been active on my vehicle for over a year now with no means of fixing the issue. I have contacted buick dealerships in my area and they have stated they have no ability to repair the recall and do not know when or if they will be able to. I do not know what my options are as my vehicle is still financed through my bank but I do not feel safe driving it or having my children in the car.

Look up ODI 11593184 at NHTSA ↗

2
ODI 11702565

The "Service Airbag - Passenger" warning light suddenly appeared on the console of my 2014 Buick Enclave. Once I arrived home, I Googled what the light indicated and I also sorted through mail I had recently received from Buick that notified me of a recall. Convinced that I needed to resolve the issue promptly, I contacted the dealership we purchased the vehicle from and they informed me to come in so they could hook the diagnostic machine to the car to determine the codes. I went into the dealership early the following morning (work order ini…

Look up ODI 11702565 at NHTSA ↗

ODI 11751003

My vehicle starts displaying traction control on the dash then says reduced engine power and looses power starting until u stop turn it off and crank it back up. Sometimes it runs really rough and you have to crank it back up. The ac goes in and out on it, sometimes it jerks while driving, after having a new transmission put in, 3 starters, 2 batteries! Everyone keeps telling me it’s something electrical but can’t figure out what or where. Replaces mass air flow sensor also

Look up ODI 11751003 at NHTSA ↗

00—00
1
ODI 11220870 · 70,000 mi

SEE COMPLETE HISTORY BELOW IN PDF INVOLVES STABILITRAK AND TRACTION CONTROL

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Seat Belts
5
ODI 10915473 · 40,000 mi

TL* THE CONTACT OWNED A 2014 BUICK ENCLAVE. WHILE DRIVING INTO AN INTERSECTION, THE DRIVER'S SIDE OF THE CONTACT'S VEHICLE WAS STRUCK BY AN ONCOMING VEHICLE. THE CONTACT'S VEHICLE SPUN OFF THE ROAD AND LANDED IN A DITCH. THE FRONT END AND DRIVER'S SIDE OF THE VEHICLE WERE SEVERELY DAMAGED. THE CONTACT WAS UNABLE TO RECALL THE DETAILS OF THE CRASH. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS INFORMED THAT THE SEAT BELT FAILED TO LOCK AND PROPERLY RESTRAIN HIM. THE VEHICLE WAS TOWED AND TOTALED. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED IN…

Look up ODI 10915473 at NHTSA ↗

ODI 11033912 · 50,472 mi

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED WHILE DRIVING. THE VEHICLE WAS TAKEN TO RICK HENDRICK CHEVROLET NORFOLK (6252 E VIRGINIA BEACH BLVD, NORFOLK, VA 23502, PHONE NUMBER: [phone removed]) WHERE IT WAS DIAGNOSED THAT THE AIR BAG HAD SHORTED OUT AND CODE B0022-0D WAS FOUND. THE PRESSURE SEAT BELT RESISTANCE WAS TOO HIGH AND DIELECTRIC GREASE NEEDED TO BE ADDED TO THE ELECTRIC CONNECTOR OF THE SEAT BELT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED…

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ODI 11623411

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000(Air Bags); however, the part to do the recall repair was not yet available. The contact stated an unknown warning light remained illuminated while the front passenger's side seat was occupied with the seat belt buckled. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of th…

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Steering0
1
ODI 11396411 · 80,000 mi

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS DRIVING AT AN UNDISCLOSED SPEED, THE STEERING WHEEL WAS DIFFICULT TO TURN. THERE WERE SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO ACTION BUICK GMC (211 ROSS CLARK CIR, DOTHAN, AL 36303, [phone removed]) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.*LN CONSUMER STATED HE HAD ELE…

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2
ODI 11424780

The Buick did a hard turn to the left, without any action of the driver, and went into an uncontrollable counterclockwise spin and hit the concrete divider. Prior to the accident the Buick was traveling in the right south bound lane of US 75 with the traffic flow. There was a light rain and no one was changing lanes or speeding. No other vehicle skidded or went out of control. The cause of the accident was not the weather or driver error. Possible causes for the accident are: faulty steering system, faulty antiskid system, or a computer gl…

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ODI 11617856

For the past month, I had been unable to start the vehicle unless I would turn the key without fully starting the vehicle and having to shift to each gear until I would be able to start it. It would start in any gear, but mostly in neutral. Now, on September 25, 2024, I stopped at a shopping center and I was unable to turn the vehicle on at all and it is now stuck in that parking lot. I had not been able to report it because Hurricane Helene hit (September 26, 2024) and we just got power, but phone lines and internet are not stable and cut off …

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2
ODI 11386543 · 55,000 mi

STEERING STIFFNESS & TIGHTNESS AT LOW SPEED OR HIGH SPEED. STEERING WHEEL TIGHTEN'S UP TO THE POINT WHERE IT'S ALMOST IMPOSSIBLE TO TURN THE WHEEL. EXTREMELY DANGEROUS WHEN DRIVING 50-60 MPH ON THE EXPRESSWAY. JUST PURCHASED THE VEHICLE DEC 19TH 2020. I NOTICED THE PROBLEM WITHIN THE FIRST 2 DAYS CAR DEALER WAS CONTACTED DEC 21ST 2020 IN REGARDS TO THE PROBLEM. CAR WAS DIAGNOSED AT THE DEALER & RETURNED TO ME WITHOUT ANY FINDINGS OF THE ISSUE. STILL THERE IS STIFFNESS THAT COMES & GOES. I'M EXTREMELY CONCERNED ABOUT MY SAFETY AND OR OTHERS. THI…

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ODI 11424780

The Buick did a hard turn to the left, without any action of the driver, and went into an uncontrollable counterclockwise spin and hit the concrete divider. Prior to the accident the Buick was traveling in the right south bound lane of US 75 with the traffic flow. There was a light rain and no one was changing lanes or speeding. No other vehicle skidded or went out of control. The cause of the accident was not the weather or driver error. Possible causes for the accident are: faulty steering system, faulty antiskid system, or a computer gl…

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Service Brakes00
1
ODI 11424780

The Buick did a hard turn to the left, without any action of the driver, and went into an uncontrollable counterclockwise spin and hit the concrete divider. Prior to the accident the Buick was traveling in the right south bound lane of US 75 with the traffic flow. There was a light rain and no one was changing lanes or speeding. No other vehicle skidded or went out of control. The cause of the accident was not the weather or driver error. Possible causes for the accident are: faulty steering system, faulty antiskid system, or a computer gl…

Look up ODI 11424780 at NHTSA ↗

0
1
ODI 11220870 · 70,000 mi

SEE COMPLETE HISTORY BELOW IN PDF INVOLVES STABILITRAK AND TRACTION CONTROL

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0
2
ODI 11386543 · 55,000 mi

STEERING STIFFNESS & TIGHTNESS AT LOW SPEED OR HIGH SPEED. STEERING WHEEL TIGHTEN'S UP TO THE POINT WHERE IT'S ALMOST IMPOSSIBLE TO TURN THE WHEEL. EXTREMELY DANGEROUS WHEN DRIVING 50-60 MPH ON THE EXPRESSWAY. JUST PURCHASED THE VEHICLE DEC 19TH 2020. I NOTICED THE PROBLEM WITHIN THE FIRST 2 DAYS CAR DEALER WAS CONTACTED DEC 21ST 2020 IN REGARDS TO THE PROBLEM. CAR WAS DIAGNOSED AT THE DEALER & RETURNED TO ME WITHOUT ANY FINDINGS OF THE ISSUE. STILL THERE IS STIFFNESS THAT COMES & GOES. I'M EXTREMELY CONCERNED ABOUT MY SAFETY AND OR OTHERS. THI…

Look up ODI 11386543 at NHTSA ↗

ODI 11424780

The Buick did a hard turn to the left, without any action of the driver, and went into an uncontrollable counterclockwise spin and hit the concrete divider. Prior to the accident the Buick was traveling in the right south bound lane of US 75 with the traffic flow. There was a light rain and no one was changing lanes or speeding. No other vehicle skidded or went out of control. The cause of the accident was not the weather or driver error. Possible causes for the accident are: faulty steering system, faulty antiskid system, or a computer gl…

Look up ODI 11424780 at NHTSA ↗

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Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

5 patterns with matching reports.

Warning lights and dashboard alerts

38 mentions · 13.0% of complaints

Median mileage: 92,500 mi (25 usable records).

ODI 10648661 · 17,000 mi

SERVICE AIRBAG WARNING LIGHT WAS ON FOR 4 DAYS. TOOK CAR INTO BUICK DEALERSHIP, THEY SAID THE LIGHT WASN'T ON AND COULDN'T FIND A PROBLEM. THE LIGHT WAS ON WHEN I DROPPED THE CAR OFF THAT DAY. THEY HAD MY CAR FOR 2 DAYS. GOT THE CAR BACK ON FRIDAY EVENING, 2 DAYS LATER THE LIGHT IS BACK ON. THERE IS A RECALL FOR THIS ISSUE IN 2013 MODELS, BUT SINCE THIS IS A 2014 I WANTED TO MAKE THIS KNOWN THAT IT IS A PROBLEM AND MAY REQUIRE A RECALL FOR THE 2014 BUICK ENCLAVE. *TR

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ODI 10669192 · 14,000 mi

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE JERKED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE FAILED TO ACCELERATE AFTER MULTIPLE ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A MISFIRE CODE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V614000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,000.

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ODI 11064894 · 77,158 mi

WHILE IN MOTION VEHICLE CHECK ENGINE LIGHT WILL COME ON WITH THE FOLLOWING MESSAGES. STABILITRACK OFF, TRACTION CONTROL OFF, ENGINE POWER REDUCED. CAR WILL NOT ACCELERATE ABOVE 40 MPH. CAR WILL SLIGHTLY SHAKE WHILE THIS HAPPENS. CAR WILL SOME TIMES ALSO SHUT OFF COMPLETELY AND NOT RESTART UNTIL CODES HAVE BEEN CLEARED. THIS HAS HAPPENED ON SEVERAL OCCASIONS STARTING IN FEBRUARY 2017. I HAVE BEEN TOLD IT NEEDS A NEW WIRING HARNESS, NEW POWERTRAIN CONTROL MODULE, NEW FUSE BOX DUE TO WATER INTRUSION, WATER IS STATED TO COME FROM CRACKED WI…

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Hard or delayed shifting

9 mentions · 3.1% of complaints

Median mileage: 45,000 mi (7 usable records).

ODI 10669192 · 14,000 mi

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE JERKED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE FAILED TO ACCELERATE AFTER MULTIPLE ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A MISFIRE CODE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V614000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,000.

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ODI 10711896

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. WHILE ATTEMPTING TO ACCELERATE, THE AUTOMATIC TRANSMISSION FAILED TO PROPERLY CHANGE OVER AND THE RPMS RACED ALONG WITH A DELAYED RESPONSE IN WHICH THE VEHICLE JERKED UPON THE GEARS CHANGING OVER. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER NUMEROUS TIMES AND THEY WERE NOT ABLE TO REPLICATE OR DIAGNOSE THE FAILURE. IN ADDITION, THE CONTACT STATED THAT THE SUNROOF FRACTURED WITHOUT WARNING. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR FURTHER INSPECTION AND DIAGNOSTIC TESTING. THE VIN WAS NOT AVAILAB…

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ODI 10839753 · 5,000 mi

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. WHILE DRIVING UP AN INCLINE AT APPROXIMATELY 15 MPH, THE VEHICLE BEGAN TO JERK WHEN SHIFTING BETWEEN FIRST AND SECOND GEAR. THE FAILURE OCCURRED 12 TIMES IN COLD WEATHER TEMPERATURES OF 30 DEGREES OR LESS. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000. UPDATED 05/18/16*LJ

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Stalling or loss of power

6 mentions · 2.1% of complaints

Median mileage: 75,000 mi (4 usable records).

ODI 11160693 · 95,000 mi

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. WHILE DRIVING 60 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT HAD TO PULL THE VEHICLE OVER TO THE SHOULDER OF THE INTERSTATE. THE CONTACT STATED THAT THE FAILURE OCCURRED AT ANY GIVEN TIME. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS TERMINAL TENSION AND CORROSION ON THE FUSE BLOCK. THE VEHICLE WAS REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE W…

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ODI 11183473 · 55,000 mi

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. WHILE DRIVING 35 MPH, THE VEHICLE LOST POWER, BUT WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO DICK WICKSTROM CHEVROLET (555 E IRVING PARK RD, ROSELLE, IL 60172, [phone removed]) WHERE IT WAS CURRENTLY WAITING TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.

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ODI 11348501 · 45,000 mi

IN 2016, AND AGAIN IN 2020 AFTER THE DEALER FIRST FIXED THE ISSUE, WHILE DRIVING AT HIGH SPEEDS, ON HIGHWAYS, ALSO IN THE RAIN, AGAIN AT A STOP LIGHT, THE VEHICLE SUDDENLY DECELERATED, CAUSING THE POTENTIAL FOR A VERY SERIOUS ACCIDENT. THE WARNINGS THEN DISPLAYED ON THE DASH INCLUDED REDUCED ENGINE POWER, SERVICE STABILITRAK, SERVICE TRACTION CONTROL, AND TRACTION CONTROL OFF. THE VEHICLE ONLY THEN DROVE AT SLOW SPEEDS, SPUTTERED AND JERKED, AND FELT LIKE IT MIGHT STALL. WHEN ABLE TO PULL OVER, AT TIMES TURNING OFF THE CAR REVERSED THE PROBLEM.…

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Steering assistance concerns

5 mentions · 1.7% of complaints

Median mileage: 53,700 mi (3 usable records).

ODI 11076877

I BOUGHT MY 2014 BUICK ENCLAVE AT THE END OF MAY AND HAD IT IN THE SHOP AT THE BEGINNING OF DECEMBER, AFTER PUTTING 3000 MILES ON IT, FOR POWER STEERING ISSUES, (NOISE AND VIBRATION) AND IT TURNS OUT THE NEEDED TO REPLACE THE PUMP BUT WERE NOT COMFORTABLE WITH THE DESIGN, WHILE THEY WERE LOOKING AT IT THEY SAID THEY NEEDED TO ALSO REPLACE A BALL JOINT. THEN IN MID JAN. THE NOISE STARTED AGAIN, I HAD IT CHECKED AND THEY SAID IT WAS FROM THE COLD, WELL THAT BECAME UNTRUE AS IT BECAME WORSE IN THE NEXT FEW WEEKS (NOISE AND VIBRATION AS I WAS TURN…

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ODI 11129529 · 53,700 mi

POWER STEERING FAILS MOMENTARILY (DURING VOLTAGE DROP?) & SUDDENLY RETURNS MAINLY DURING SLOW SPEED TURNS.

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ODI 11171550 · 45,000 mi

STEERING STIFFENED UP TO POINT I WAS UNABLE TO CRANK WHEEL IN PARKING LOT TRAVELING 5MPH. WHILE ON FREEWAY ENTER RAMP, COULD FEEL TENSION PULL THEN RELEASE ON THE CURVE AT 40 MPH. GM DEALER CHARGING 1600 TO REPLACE POWER STEERING PUMP... ONLY 45,000 MILES ,,,

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Brake response concerns

4 mentions · 1.4% of complaints

Median mileage: 40,000 mi (3 usable records).

ODI 10934718 · 39,958 mi

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. WHILE DRIVING 35 MPH, THE BRAKES MADE A LOUD SQUEALING NOISE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO BE REPAIRED. THE FRONT AND BACK BRAKES AND ROTORS WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 39,958.

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ODI 11233394 · 40,000 mi

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. THE CONTACT STATED THAT AFTER DRIVING INTO THE GARAGE AND SWITCHING THE GEAR SHIFTER TO THE PARK POSITION AND AFTER RELEASING THE BRAKE PEDAL, THE VEHICLE SUDDENLY SHIFTED INTO REVERSE AND CRASHED INTO THE GARAGE DOOR. NO POLICE REPORT OR INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER BRADS COTTAGE GROVE CHEVROLET (2775 ROW RIVER RD, COTTAGE GROVE, OR 97424) WHO DIAGNOSED THAT THE TRANSMISSION SHIFTER CABLE WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FA…

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ODI 11536348

The contact owns a 2014 Buick Enclave. The contact stated that he had received an unknown recall notification regarding the Service Brakes; however, the part to do the recall repair was not available. The contact stated that while driving at an undisclosed speed, he depressed the brake pedal and the vehicle skidded. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b